<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/amazingapps/" rel="self" type="application/rss+xml"/><title><![CDATA[Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum]]></title><podcast:guid>eeecb05e-9cd4-5456-a6bd-5a124607b212</podcast:guid><lastBuildDate>Fri, 06 Mar 2026 23:46:23 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[© 2024 Customery Pty Ltd]]></copyright><managingEditor>Neil Benson</managingEditor><itunes:summary><![CDATA[<p>Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love.&nbsp;<br><br>The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery.<br><br>[Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]</p>]]></itunes:summary><image><url>https://artwork.captivate.fm/66a186d5-3547-42b8-8bf5-a1bc9ff26f58/5cfec01b44f3e29fae1fb88ade93fc4aecd05b192fbfbc2c2f1daa412b7c1921.jpg</url><title>Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum</title><link><![CDATA[http://amazingapps.show]]></link></image><itunes:image href="https://artwork.captivate.fm/66a186d5-3547-42b8-8bf5-a1bc9ff26f58/5cfec01b44f3e29fae1fb88ade93fc4aecd05b192fbfbc2c2f1daa412b7c1921.jpg"/><itunes:owner><itunes:name>Neil Benson</itunes:name></itunes:owner><itunes:author>Neil Benson</itunes:author><description>Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love.&amp;nbsp;

The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery.

[Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]</description><link>http://amazingapps.show</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Technology"></itunes:category><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><itunes:category text="Education"><itunes:category text="How To"/></itunes:category><itunes:new-feed-url>https://feeds.captivate.fm/amazingapps/</itunes:new-feed-url><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>Free Customer Academy Courses: Master Agile in the Age of AI</title><itunes:title>Free Customer Academy Courses: Master Agile in the Age of AI</itunes:title><description><![CDATA[<p>#163. Ready to rethink what it means to build amazing apps in the age of AI?</p><p>In this episode, I challenge the growing narrative that agile practices and Scrum are obsolete just because Copilot, Claude, Codex or your favourite AI can write code in seconds. Sure, Power Platform lets you create apps from prompts, and AI can spin up test cases and integrations in a flash, but speed without structure is just faster chaos, not real progress.</p><p>Join me as I dive into why agile principles like transparency, feedback loops, and stakeholder collaboration matter more than ever, especially when you’re working with Dynamics 365 and Microsoft Power Platform. I’ll share stories from my nearly two decades in business application delivery, building mission-critical systems for industries where there's simply no room for error. I break down the key areas where AI accelerates delivery but can't replace human judgment, stakeholder alignment, and disciplined prioritization.</p><p>You’ll hear about some common misconceptions (think skipping estimation and sprint planning entirely!) and the pitfalls that can happen when teams ditch agile for “just vibing it.” I’ll also spotlight the unique, Microsoft Business Apps-focused training and resources available for free from my <a href="https://customery.com" rel="noopener noreferrer" target="_blank">Customer Academy</a>. Now you, your teams, and even your stakeholders can benefit from real-world agile education at no cost.</p><p>If you want to master your craft, build apps that organizations trust, and future-proof your career (even while AI changes the game), then this episode is for you. Listen now, and let’s experiment, adapt, and keep building amazing apps together.</p><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>👋 LET'S CONNECT</strong></p><p>🌐 <a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Subscribe to Customery Academy newsletter</a> for new episode announcements and special offers</p><p>🟥 <a href="https://youtube.com/@amazingapplications" rel="noopener noreferrer" target="_blank">Subscribe on YouTube</a></p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Follow on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a></p><p>🦋 <a href="https://bsky.app/profile/neilabenson.bsky.social" rel="noopener noreferrer" target="_blank">Neil Benson on BlueSky</a></p><p><br></p><p>⭐ <strong>RATE AND REVIEW THE SHOW</strong></p><p>👍 <a href="https://amazingapps.show/rate" rel="noopener noreferrer" target="_blank">Rate Amazing Apps</a></p><p><br></p><p><strong>👨‍💻 MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></description><content:encoded><![CDATA[<p>#163. Ready to rethink what it means to build amazing apps in the age of AI?</p><p>In this episode, I challenge the growing narrative that agile practices and Scrum are obsolete just because Copilot, Claude, Codex or your favourite AI can write code in seconds. Sure, Power Platform lets you create apps from prompts, and AI can spin up test cases and integrations in a flash, but speed without structure is just faster chaos, not real progress.</p><p>Join me as I dive into why agile principles like transparency, feedback loops, and stakeholder collaboration matter more than ever, especially when you’re working with Dynamics 365 and Microsoft Power Platform. I’ll share stories from my nearly two decades in business application delivery, building mission-critical systems for industries where there's simply no room for error. I break down the key areas where AI accelerates delivery but can't replace human judgment, stakeholder alignment, and disciplined prioritization.</p><p>You’ll hear about some common misconceptions (think skipping estimation and sprint planning entirely!) and the pitfalls that can happen when teams ditch agile for “just vibing it.” I’ll also spotlight the unique, Microsoft Business Apps-focused training and resources available for free from my <a href="https://customery.com" rel="noopener noreferrer" target="_blank">Customer Academy</a>. Now you, your teams, and even your stakeholders can benefit from real-world agile education at no cost.</p><p>If you want to master your craft, build apps that organizations trust, and future-proof your career (even while AI changes the game), then this episode is for you. Listen now, and let’s experiment, adapt, and keep building amazing apps together.</p><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>👋 LET'S CONNECT</strong></p><p>🌐 <a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Subscribe to Customery Academy newsletter</a> for new episode announcements and special offers</p><p>🟥 <a href="https://youtube.com/@amazingapplications" rel="noopener noreferrer" target="_blank">Subscribe on YouTube</a></p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Follow on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a></p><p>🦋 <a href="https://bsky.app/profile/neilabenson.bsky.social" rel="noopener noreferrer" target="_blank">Neil Benson on BlueSky</a></p><p><br></p><p>⭐ <strong>RATE AND REVIEW THE SHOW</strong></p><p>👍 <a href="https://amazingapps.show/rate" rel="noopener noreferrer" target="_blank">Rate Amazing Apps</a></p><p><br></p><p><strong>👨‍💻 MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></content:encoded><link><![CDATA[https://amazingapps.show/163]]></link><guid isPermaLink="false">ca3cb2e5-8603-4471-9978-8f7720d78528</guid><itunes:image href="https://artwork.captivate.fm/66a186d5-3547-42b8-8bf5-a1bc9ff26f58/5cfec01b44f3e29fae1fb88ade93fc4aecd05b192fbfbc2c2f1daa412b7c1921.jpg"/><pubDate>Sat, 07 Mar 2026 09:35:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/ca3cb2e5-8603-4471-9978-8f7720d78528.mp3" length="10689403" type="audio/mpeg"/><itunes:duration>11:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>163</itunes:episode><podcast:episode>163</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/0628a065-9889-4d44-b608-2d5c97c43f3f/index.html" type="text/html"/></item><item><title>Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds</title><itunes:title>Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds</itunes:title><description><![CDATA[<p>#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! </p><p>In this episode, I spill the beans on how Dynamics 365 and Power Platform partners can get their teams Scrum trained and certified — on Microsoft’s dime, without touching your training budget, thanks to Microsoft Incentive co-op funds.</p><p>I walk you through what co-op funds are, how to check your eligibility, and exactly how to claim full reimbursement for my Successful Scrum for Microsoft Business Apps course. </p><p>The course is tailored specifically for your teams building Microsoft business apps, not just any software project. I share stories from the trenches, like $4 million Dynamics implementations and global customer service transformations, to show the practical impact of genuine Scrum on delivery teams, customer satisfaction, and project profitability.</p><p>You’ll hear testimonials from consulting partners and students who have used these tactics to become Microsoft Partner of the Year winners—and happier, lower-stress teams as well.</p><p>There’s even an Exam Pass Guarantee (so your team can certify with confidence), plus step-by-step instructions on using those mysterious co-op funds before they expire.</p><p>Curious if it really works? Microsoft themselves give it the green light—and I’ll show you how to make it happen. Listen to this episode to discover how to turn unused partner benefits into highly skilled, adaptable delivery pros, and set your practice apart. Ready to build amazing apps, supercharge your team, and let Microsoft foot the bill?</p><ul><li><a href="https://tidycal.com/neilbenson/30">Book a call with Neil</a></li><li><a href="https://customery.com/courses/scrum">Scrum for Microsoft Business Apps</a></li><li><a href="https://customery.com/how-to-get-your-training-investment-reimbursed/">How to get your training investment reimbursed</a></li></ul><br/><p><strong>👋 LET'S CONNECT</strong></p><p>🌐 <a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Subscribe to Customery Academy newsletter</a> for new episode announcements and special offers</p><p>🟥 <a href="https://youtube.com/@amazingapplications" rel="noopener noreferrer" target="_blank">Subscribe on YouTube</a></p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Follow on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a></p><p>🦋 <a href="https://bsky.app/profile/neilabenson.bsky.social" rel="noopener noreferrer" target="_blank">Neil Benson on BlueSky</a></p><p><br></p><p>⭐ <strong>RATE AND REVIEW THE SHOW</strong></p><p>👍 <a href="https://amazingapps.show/rate" rel="noopener noreferrer" target="_blank">Rate Amazing Apps</a></p><p><br></p><p><strong>👨‍💻 MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></description><content:encoded><![CDATA[<p>#162. Unlocking hidden Microsoft partner benefits? Now that’s my kind of secret! </p><p>In this episode, I spill the beans on how Dynamics 365 and Power Platform partners can get their teams Scrum trained and certified — on Microsoft’s dime, without touching your training budget, thanks to Microsoft Incentive co-op funds.</p><p>I walk you through what co-op funds are, how to check your eligibility, and exactly how to claim full reimbursement for my Successful Scrum for Microsoft Business Apps course. </p><p>The course is tailored specifically for your teams building Microsoft business apps, not just any software project. I share stories from the trenches, like $4 million Dynamics implementations and global customer service transformations, to show the practical impact of genuine Scrum on delivery teams, customer satisfaction, and project profitability.</p><p>You’ll hear testimonials from consulting partners and students who have used these tactics to become Microsoft Partner of the Year winners—and happier, lower-stress teams as well.</p><p>There’s even an Exam Pass Guarantee (so your team can certify with confidence), plus step-by-step instructions on using those mysterious co-op funds before they expire.</p><p>Curious if it really works? Microsoft themselves give it the green light—and I’ll show you how to make it happen. Listen to this episode to discover how to turn unused partner benefits into highly skilled, adaptable delivery pros, and set your practice apart. Ready to build amazing apps, supercharge your team, and let Microsoft foot the bill?</p><ul><li><a href="https://tidycal.com/neilbenson/30">Book a call with Neil</a></li><li><a href="https://customery.com/courses/scrum">Scrum for Microsoft Business Apps</a></li><li><a href="https://customery.com/how-to-get-your-training-investment-reimbursed/">How to get your training investment reimbursed</a></li></ul><br/><p><strong>👋 LET'S CONNECT</strong></p><p>🌐 <a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Subscribe to Customery Academy newsletter</a> for new episode announcements and special offers</p><p>🟥 <a href="https://youtube.com/@amazingapplications" rel="noopener noreferrer" target="_blank">Subscribe on YouTube</a></p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Follow on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a></p><p>🦋 <a href="https://bsky.app/profile/neilabenson.bsky.social" rel="noopener noreferrer" target="_blank">Neil Benson on BlueSky</a></p><p><br></p><p>⭐ <strong>RATE AND REVIEW THE SHOW</strong></p><p>👍 <a href="https://amazingapps.show/rate" rel="noopener noreferrer" target="_blank">Rate Amazing Apps</a></p><p><br></p><p><strong>👨‍💻 MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></content:encoded><link><![CDATA[https://amazingapps.show/162]]></link><guid isPermaLink="false">4af5f337-4af6-4b87-acd9-29f5e1ed6b51</guid><itunes:image href="https://artwork.captivate.fm/2420a031-96e9-4638-93fd-17dd1b0de131/2z8gnZRItp1gRxUmPRg_7LP7.jpg"/><pubDate>Sat, 12 Jul 2025 21:37:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/4af5f337-4af6-4b87-acd9-29f5e1ed6b51.mp3" length="12183179" type="audio/mpeg"/><itunes:duration>12:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>162</itunes:episode><podcast:episode>162</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/466020f7-39b7-4d74-8968-3b63105ceac7/index.html" type="text/html"/><podcast:alternateEnclosure type="video/youtube" title="Get Scrum Certified for Free: How Microsoft Partners Can Use Co-Op Funds"><podcast:source uri="https://youtu.be/UuzKJSdmeKc"/></podcast:alternateEnclosure></item><item><title>The Inevitable Underestimation of Power Platform Projects</title><itunes:title>The Inevitable Underestimation of Power Platform Projects</itunes:title><description><![CDATA[<p>#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has been underestimated.</p><p>Because no one wins overestimated projects...</p>]]></description><content:encoded><![CDATA[<p>#161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has been underestimated.</p><p>Because no one wins overestimated projects...</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/161]]></link><guid isPermaLink="false">bbe59d1c-3a00-49bc-af70-d13775c09046</guid><itunes:image href="https://artwork.captivate.fm/1cf6bf91-ded8-44ed-8e78-70c43747f780/txBeGWyBY93K5KxJ4JXLlcO2.jpg"/><pubDate>Sat, 21 Jun 2025 21:05:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/bbe59d1c-3a00-49bc-af70-d13775c09046.mp3" length="6831633" type="audio/mpeg"/><itunes:duration>07:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>161</itunes:episode><podcast:episode>161</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/114cbb94-4aad-4793-a799-bf1350ad9216/index.html" type="text/html"/><podcast:alternateEnclosure type="video/youtube" title="The Inevitable Underestimation of Power Platform Projects"><podcast:source uri="https://youtu.be/d9iEAwv6zyo"/></podcast:alternateEnclosure></item><item><title>Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild</title><itunes:title>Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild</itunes:title><description><![CDATA[<p>#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects. </p><p>Join us as we discuss:</p><p>03:43 Design thinking exercises and goal setting</p><p>08:45 Inclusion of developers in the discovery phase</p><p>09:48 Importance of day in the life sessions</p><p>11:59 Exploration of design sprints</p><p>17:10 Creating customer and user journey maps</p><p>18:48 Utilizing user story maps for clarity</p><p>24:21 The role of prototyping in projects</p><p>25:11 Developing solution blueprints with Dynamics 365</p><p>30:18 Size and refinement of initial product backlog</p><p>32:02 Establishing environments</p><p>32:48 Business process maps</p><p>35:35 Crafting stakeholder maps for project success</p><p><strong>HAMISH SHEILD</strong></p><ul><li><a href="https://www.linkedin.com/in/hamishsheild/" rel="noopener noreferrer" target="_blank">Hamish Sheild on LinkedIn</a></li><li><a href="https://www.apprising.co.nz/" rel="noopener noreferrer" target="_blank">AppRising</a></li><li><a href="https://www.apprising.co.nz/designing-business-applications" rel="noopener noreferrer" target="_blank">Designing Business Applications</a> </li></ul><br/><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.avion.io/" rel="noopener noreferrer" target="_blank">Avion</a> for user story mapping</li><li><a href="https://storiesonboard.com/" rel="noopener noreferrer" target="_blank">StoriesOnBoard</a> for user story mapping</li><li><a href="https://miro.com/" rel="noopener noreferrer" target="_blank">Miro </a>for visual collaboration</li></ul><br/><p><strong>RECOMMENDED EPISODES</strong></p><ul><li><a href="https://amazingapps.show/130" rel="noopener noreferrer" target="_blank">130 Sprint 1 is Done!</a></li><li><a href="https://amazingapps.show/120" rel="noopener noreferrer" target="_blank">120 Defining Requirements for Complex Power Apps with Hamish Sheild</a></li></ul><br/><p><strong>👋 LET'S CONNECT</strong></p><p>🌐 <a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Subscribe to Customery Academy newsletter</a> for new episode announcements and special offers</p><p>🟥 <a href="https://youtube.com/@amazingapplications" rel="noopener noreferrer" target="_blank">Subscribe on YouTube</a></p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Follow on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a></p><p>🦋 <a href="https://bsky.app/profile/neilabenson.bsky.social" rel="noopener noreferrer" target="_blank">Neil Benson on BlueSky</a></p><p><br></p><p>⭐ <strong>RATE AND REVIEW THE SHOW</strong></p><p>👍 <a href="https://amazingapps.show/rate" rel="noopener noreferrer" target="_blank">Rate Amazing Apps</a></p><p><br></p><p><strong>👨‍💻 MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></description><content:encoded><![CDATA[<p>#160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects. </p><p>Join us as we discuss:</p><p>03:43 Design thinking exercises and goal setting</p><p>08:45 Inclusion of developers in the discovery phase</p><p>09:48 Importance of day in the life sessions</p><p>11:59 Exploration of design sprints</p><p>17:10 Creating customer and user journey maps</p><p>18:48 Utilizing user story maps for clarity</p><p>24:21 The role of prototyping in projects</p><p>25:11 Developing solution blueprints with Dynamics 365</p><p>30:18 Size and refinement of initial product backlog</p><p>32:02 Establishing environments</p><p>32:48 Business process maps</p><p>35:35 Crafting stakeholder maps for project success</p><p><strong>HAMISH SHEILD</strong></p><ul><li><a href="https://www.linkedin.com/in/hamishsheild/" rel="noopener noreferrer" target="_blank">Hamish Sheild on LinkedIn</a></li><li><a href="https://www.apprising.co.nz/" rel="noopener noreferrer" target="_blank">AppRising</a></li><li><a href="https://www.apprising.co.nz/designing-business-applications" rel="noopener noreferrer" target="_blank">Designing Business Applications</a> </li></ul><br/><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.avion.io/" rel="noopener noreferrer" target="_blank">Avion</a> for user story mapping</li><li><a href="https://storiesonboard.com/" rel="noopener noreferrer" target="_blank">StoriesOnBoard</a> for user story mapping</li><li><a href="https://miro.com/" rel="noopener noreferrer" target="_blank">Miro </a>for visual collaboration</li></ul><br/><p><strong>RECOMMENDED EPISODES</strong></p><ul><li><a href="https://amazingapps.show/130" rel="noopener noreferrer" target="_blank">130 Sprint 1 is Done!</a></li><li><a href="https://amazingapps.show/120" rel="noopener noreferrer" target="_blank">120 Defining Requirements for Complex Power Apps with Hamish Sheild</a></li></ul><br/><p><strong>👋 LET'S CONNECT</strong></p><p>🌐 <a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Subscribe to Customery Academy newsletter</a> for new episode announcements and special offers</p><p>🟥 <a href="https://youtube.com/@amazingapplications" rel="noopener noreferrer" target="_blank">Subscribe on YouTube</a></p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Follow on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a></p><p>🦋 <a href="https://bsky.app/profile/neilabenson.bsky.social" rel="noopener noreferrer" target="_blank">Neil Benson on BlueSky</a></p><p><br></p><p>⭐ <strong>RATE AND REVIEW THE SHOW</strong></p><p>👍 <a href="https://amazingapps.show/rate" rel="noopener noreferrer" target="_blank">Rate Amazing Apps</a></p><p><br></p><p><strong>👨‍💻 MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></content:encoded><link><![CDATA[https://amazingapps.show/160]]></link><guid isPermaLink="false">efebeda2-b75a-4812-a693-f1398c5ac2c4</guid><itunes:image href="https://artwork.captivate.fm/d8e2e0fa-d63e-4dbc-a0e6-74b0773fbfea/1LPGOPkH_WstdeA_dny8_NX_.jpg"/><pubDate>Tue, 11 Mar 2025 07:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/ac772049-2945-4f37-9dd7-599f731092d4/AA-160-Hamish-Sheild-audio.mp3" length="39021921" type="audio/mpeg"/><itunes:duration>40:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>160</itunes:episode><podcast:episode>160</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-ac772049-2945-4f37-9dd7-599f731092d4.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild"><podcast:source uri="https://youtu.be/p0fehtzI378"/></podcast:alternateEnclosure></item><item><title>Here&apos;s when to use a waterfall approach with Power Platform</title><itunes:title>Here&apos;s when to use a waterfall approach with Power Platform</itunes:title><description><![CDATA[<p>#159. Should you use a traditional, waterfall approach to build Power Platform apps? </p><p>In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach.</p><h2>Highlights</h2><p>00:11 Everyone should try waterfall at least once.</p><p>02:18 When to adopt a waterfall approach</p><p>02:53 #1 Predictable and well-defined requirements</p><p>04:19 #2 Regulated industries</p><p>05:49 #3 Fixed-price contracts</p><p>06:59 #4 Small or simple projects</p><p>08:02 #5 No agile experience</p><p>08:59 #6 Lots of dependencies</p><p>10:09 Recap							`</p><h2>Resources</h2><ul><li><a href="https://estimatingagilebusinessapps/" rel="noopener noreferrer" target="_blank"><strong>Estimating Agile Business Apps</strong></a>: learn how to quickly, accurately and confidently estimate how long it'll take and how much it'll cost to build your Power Platform or Dynamics 365 app. </li><li><a href="https://www.youtube.com/watch?v=yjXRY0IbJw8" rel="noopener noreferrer" target="_blank"><strong>Cynefin Model</strong></a>: learn how to approach different problems from simple to complex.</li><li><a href="https://customery.com/courses/scrum" rel="noopener noreferrer" target="_blank"><strong>Successful Scrum for Microsoft Business Apps</strong></a>: learn the Scrum framework, prepare for certification and discover my proven practices for successfully applying Scrum for Dynamics 365 and Power Platform.</li><li><a href="https://se-radio.net/2024/12/se-radio-646-matthew-skelton-on-team-topologies/" rel="noopener noreferrer" target="_blank"><strong>Team Topologies</strong></a>: Matthew Skelton discusses how different team topologies can reduce the impact of dependencies across an organisation.</li></ul><br/>]]></description><content:encoded><![CDATA[<p>#159. Should you use a traditional, waterfall approach to build Power Platform apps? </p><p>In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach.</p><h2>Highlights</h2><p>00:11 Everyone should try waterfall at least once.</p><p>02:18 When to adopt a waterfall approach</p><p>02:53 #1 Predictable and well-defined requirements</p><p>04:19 #2 Regulated industries</p><p>05:49 #3 Fixed-price contracts</p><p>06:59 #4 Small or simple projects</p><p>08:02 #5 No agile experience</p><p>08:59 #6 Lots of dependencies</p><p>10:09 Recap							`</p><h2>Resources</h2><ul><li><a href="https://estimatingagilebusinessapps/" rel="noopener noreferrer" target="_blank"><strong>Estimating Agile Business Apps</strong></a>: learn how to quickly, accurately and confidently estimate how long it'll take and how much it'll cost to build your Power Platform or Dynamics 365 app. </li><li><a href="https://www.youtube.com/watch?v=yjXRY0IbJw8" rel="noopener noreferrer" target="_blank"><strong>Cynefin Model</strong></a>: learn how to approach different problems from simple to complex.</li><li><a href="https://customery.com/courses/scrum" rel="noopener noreferrer" target="_blank"><strong>Successful Scrum for Microsoft Business Apps</strong></a>: learn the Scrum framework, prepare for certification and discover my proven practices for successfully applying Scrum for Dynamics 365 and Power Platform.</li><li><a href="https://se-radio.net/2024/12/se-radio-646-matthew-skelton-on-team-topologies/" rel="noopener noreferrer" target="_blank"><strong>Team Topologies</strong></a>: Matthew Skelton discusses how different team topologies can reduce the impact of dependencies across an organisation.</li></ul><br/>]]></content:encoded><link><![CDATA[https://amazingapps.show/159]]></link><guid isPermaLink="false">0fa7a837-d08e-4a79-ac0e-efa57f51eef9</guid><itunes:image href="https://artwork.captivate.fm/f7fab86b-07b4-43fd-aadd-f6d6a8ca1fbb/SBqTyBOAk5dlG5bVeoy7wCDO.jpg"/><pubDate>Fri, 07 Feb 2025 16:48:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/52373989-8efa-49c2-9f52-14ef2938b03f/159-Here-s-when-to-use-a-waterfall-methodology.mp3" length="11416222" type="audio/mpeg"/><itunes:duration>11:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>159</itunes:episode><podcast:episode>159</podcast:episode><podcast:alternateEnclosure type="video/youtube" title="Here&apos;s when to use a waterfall methodology with Power Platform"><podcast:source uri="https://youtu.be/Ge_yiu_vgVs"/></podcast:alternateEnclosure></item><item><title>What is Scrum and why should Power Platform teams care?</title><itunes:title>What is Scrum and why should Power Platform teams care?</itunes:title><description><![CDATA[<p>#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews!</p><p>In this short episode, you'll learn:</p><ul><li>What Scrum really is</li><li>Why it's a framework and not a methodology</li><li>A simple hack for remembering the 18 components of Scrum</li></ul><br/><p>🚀 Agile Foundations for Microsoft Business Apps: Learn the basics and benefits about adopting agile approach to building business applications. https://customery.com/foundations</p>]]></description><content:encoded><![CDATA[<p>#158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews!</p><p>In this short episode, you'll learn:</p><ul><li>What Scrum really is</li><li>Why it's a framework and not a methodology</li><li>A simple hack for remembering the 18 components of Scrum</li></ul><br/><p>🚀 Agile Foundations for Microsoft Business Apps: Learn the basics and benefits about adopting agile approach to building business applications. https://customery.com/foundations</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/158]]></link><guid isPermaLink="false">957b5e6b-3b16-41b0-b7af-a7395573f618</guid><itunes:image href="https://artwork.captivate.fm/eba30b00-478e-4759-8089-bde06703a93a/7H17-nflA4j_RsehpGDwFpzT.jpg"/><pubDate>Thu, 02 Jan 2025 08:26:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/48b4b3ae-ec7d-444e-8375-e325131faa73/158-What-is-Scrum-audio.mp3" length="5761246" type="audio/mpeg"/><itunes:duration>06:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>158</itunes:episode><podcast:episode>158</podcast:episode><podcast:alternateEnclosure type="video/youtube" title="What is Scrum and why should Power Platform teams care?"><podcast:source uri="https://youtu.be/B7jpHKn3B44"/></podcast:alternateEnclosure></item><item><title>Are Scrum Masters Overrated?</title><itunes:title>Are Scrum Masters Overrated?</itunes:title><description><![CDATA[<p>#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted me to question if scrum masters might be overrated.</p><p>Comparing scrum teams to sports teams like Ultimate Frisbee, where players self-regulate without referees. Imagine a world where your scrum team operates the same way, holding each other accountable and mastering the game without a dedicated scrum master.</p><p>You'll learn about Maarten's controversial stance: in startups and scale-ups with fewer organizational impediments, having a scrum master might be unnecessary overhead. Instead, Martin suggests that with a deep understanding of scrum, your team could self-manage effectively.</p><p>I share my own team's bold experiment—replacing a traditional scrum master with a hybrid scrum master-developer. Spearheaded by Sapan, who has extensive experience in both development and scrum, this experiment offers surprising results. </p><p>It's not a one-size-fits-all solution for all Power Platform teams. But it does highlight the importance of being open to new practices and continuous experimentation in agile development.</p><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/maarten-dalmijn/">Maarten Dalmijn on LinkedIn</a></li><li><a href="https://mdalmijn.com/p/are-scrum-masters-too-much-overhead">Maarten Dalmijn, 'Are Scrum Masters Too Much Overhead?'</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>#157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted me to question if scrum masters might be overrated.</p><p>Comparing scrum teams to sports teams like Ultimate Frisbee, where players self-regulate without referees. Imagine a world where your scrum team operates the same way, holding each other accountable and mastering the game without a dedicated scrum master.</p><p>You'll learn about Maarten's controversial stance: in startups and scale-ups with fewer organizational impediments, having a scrum master might be unnecessary overhead. Instead, Martin suggests that with a deep understanding of scrum, your team could self-manage effectively.</p><p>I share my own team's bold experiment—replacing a traditional scrum master with a hybrid scrum master-developer. Spearheaded by Sapan, who has extensive experience in both development and scrum, this experiment offers surprising results. </p><p>It's not a one-size-fits-all solution for all Power Platform teams. But it does highlight the importance of being open to new practices and continuous experimentation in agile development.</p><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/maarten-dalmijn/">Maarten Dalmijn on LinkedIn</a></li><li><a href="https://mdalmijn.com/p/are-scrum-masters-too-much-overhead">Maarten Dalmijn, 'Are Scrum Masters Too Much Overhead?'</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://amazingapps.show/157]]></link><guid isPermaLink="false">4c1e6c62-38ba-4994-88d0-e5e8e1cae154</guid><itunes:image href="https://artwork.captivate.fm/61e64d85-1f6c-467b-92b7-f45ec35fa61e/a8cFtIDypemxZbaLo24pVHo6.jpg"/><pubDate>Mon, 02 Dec 2024 10:42:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/050e3c17-5feb-4ad6-9cd5-da1a813c6c94/157-Are-Scrum-Masters-Overrated.mp3" length="8021101" type="audio/mpeg"/><itunes:duration>08:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>157</itunes:episode><podcast:episode>157</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/dd76ad6e-44bd-4d99-b24b-4f364ea0c837/index.html" type="text/html"/><podcast:alternateEnclosure type="video/youtube" title="Are Scrum Masters Overrated?"><podcast:source uri="https://youtu.be/o_En4Rb_6po"/></podcast:alternateEnclosure></item><item><title>Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1</title><itunes:title>Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1</itunes:title><description><![CDATA[<p>#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organizational influences. I emphasize five core capabilities needed for continuous improvement: teaching, facilitation, coaching, technical excellence, and servant leadership.</p><p>I discuss the continuous improvement process recommended by Ockerman and Reindl, which includes self-assessment questionnaires and root cause analysis to address team issues. I highlight the importance of the Scrum pillars—transparency, inspection, and adaptation—and shows how sprint events like planning and review foster a culture of empiricism, allowing teams to run experiments and refine their practices based on real-world outcomes.</p><p>Celebrating the traits of high-performing scrum teams, I underscore the significance of being cross-functional, self-managing, and collaborative. I touch upon practices that bolster collaboration within these teams, such as backlog refinement and pair programming, while also stressing the freedom scrum teams have to define their workflows within Scrum guidelines.</p><p>You'll also learn about common challenges, such as the absence of key roles during refinement sessions, and recommends using the Five Whys technique to tackle root causes. I provide practical tips like conducting multiple short refinement sessions to prevent release delays.</p><p>RESOURCES</p><ul><li><a href="https://www.linkedin.com/in/simonreindl/">Simon Reindl on LinkedIn</a></li><li><a href="https://www.linkedin.com/in/stephanieockerman/">Stephanie Ockerman on LinkedIn</a></li><li><a href="https://amzn.to/3WHttlN">Mastering Professional Scrum from Amazon (affiliate)</a></li><li><a href="https://amzn.to/3WGW8aC">Mastering Professional Scrum audiobook on Audible (affiliate)</a></li><li><a href="https://www.agilesocks.com/">Stephanie Ockerman's site, Agile Socks</a></li><li><a href="https://www.informit.com/store/mastering-professional-scrum-a-practitioners-guide-9780134841526">Mastering Professional Scrum on InformIT</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>#156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organizational influences. I emphasize five core capabilities needed for continuous improvement: teaching, facilitation, coaching, technical excellence, and servant leadership.</p><p>I discuss the continuous improvement process recommended by Ockerman and Reindl, which includes self-assessment questionnaires and root cause analysis to address team issues. I highlight the importance of the Scrum pillars—transparency, inspection, and adaptation—and shows how sprint events like planning and review foster a culture of empiricism, allowing teams to run experiments and refine their practices based on real-world outcomes.</p><p>Celebrating the traits of high-performing scrum teams, I underscore the significance of being cross-functional, self-managing, and collaborative. I touch upon practices that bolster collaboration within these teams, such as backlog refinement and pair programming, while also stressing the freedom scrum teams have to define their workflows within Scrum guidelines.</p><p>You'll also learn about common challenges, such as the absence of key roles during refinement sessions, and recommends using the Five Whys technique to tackle root causes. I provide practical tips like conducting multiple short refinement sessions to prevent release delays.</p><p>RESOURCES</p><ul><li><a href="https://www.linkedin.com/in/simonreindl/">Simon Reindl on LinkedIn</a></li><li><a href="https://www.linkedin.com/in/stephanieockerman/">Stephanie Ockerman on LinkedIn</a></li><li><a href="https://amzn.to/3WHttlN">Mastering Professional Scrum from Amazon (affiliate)</a></li><li><a href="https://amzn.to/3WGW8aC">Mastering Professional Scrum audiobook on Audible (affiliate)</a></li><li><a href="https://www.agilesocks.com/">Stephanie Ockerman's site, Agile Socks</a></li><li><a href="https://www.informit.com/store/mastering-professional-scrum-a-practitioners-guide-9780134841526">Mastering Professional Scrum on InformIT</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://amazingapps.show/156]]></link><guid isPermaLink="false">244cf7de-5154-4e96-8332-cbfa995735d4</guid><itunes:image href="https://artwork.captivate.fm/324914b9-5401-4b7d-8f0a-b2b018fd9aa4/a1o4BK5_3DrQPTQ0g64DhxxS.jpg"/><pubDate>Mon, 05 Aug 2024 07:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d7a2acdb-d604-493b-9966-bc11c10cb8c3/MPS-1-Continuously-Improving-Scrum-Practice-audio.mp3" length="31481986" type="audio/mpeg"/><itunes:duration>32:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>156</itunes:episode><podcast:episode>156</podcast:episode><podcast:alternateEnclosure type="video/youtube" title="Continuously Improving Scrum Practice - Mastering Professional Scrum - chapter 1"><podcast:source uri="https://youtu.be/OveN9z9QLLc"/></podcast:alternateEnclosure></item><item><title>Do We Need to Rethink How We Build Power Platform and Dynamics 365 Apps?</title><itunes:title>Do We Need to Rethink How We Build Power Platform and Dynamics 365 Apps?</itunes:title><description><![CDATA[<p>#155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and adapting to new information in the dynamic landscape of app development.</p><ul><li>Unpacking the concept of "thinking like a scientist" and its impact on creating agile business apps.</li><li>Understanding cognitive entrenchment and how it can hinder our progress in app development.</li><li>Examining how embracing new tools like Power Automate or Azure Data Factory can outdo outdated practices.</li><li>Learning from personal experiences and external experts to reassess long-held beliefs about health and productivity.</li><li>Discovering how to stay open-minded to new methods for building Power Platform and Dynamics 365 apps without losing sight of effective agile approaches.</li></ul><br/><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://powerplatformconf.com/" rel="noopener noreferrer" target="_blank">Microsoft Power Platform Conference, 18 to 20 October 2024</a></li><li><a href="https://peterattiamd.com/category/podcast/" rel="noopener noreferrer" target="_blank">Peter Attia’s The Drive podcast</a></li><li><a href="https://peterattiamd.com/outlive/" rel="noopener noreferrer" target="_blank">Outlive by Peter Attia</a></li><li><a href="https://peterattiamd.com/" rel="noopener noreferrer" target="_blank">Peter Attia’s website</a></li><li><a href="https://adamgrant.net/podcasts/" rel="noopener noreferrer" target="_blank">Adam Grant’s podcasts</a></li><li><a href="https://adamgrant.net/" rel="noopener noreferrer" target="_blank">Adam Grant’s website</a></li></ul><br/><p><strong>Subscribe to my new Estimating Business Apps podcast mini-series</strong></p><p>Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: <a href="https://estimating-business-apps.captivate.fm/listen" rel="noopener noreferrer" target="_blank">https://estimating-business-apps.captivate.fm/listen</a></p>]]></description><content:encoded><![CDATA[<p>#155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and adapting to new information in the dynamic landscape of app development.</p><ul><li>Unpacking the concept of "thinking like a scientist" and its impact on creating agile business apps.</li><li>Understanding cognitive entrenchment and how it can hinder our progress in app development.</li><li>Examining how embracing new tools like Power Automate or Azure Data Factory can outdo outdated practices.</li><li>Learning from personal experiences and external experts to reassess long-held beliefs about health and productivity.</li><li>Discovering how to stay open-minded to new methods for building Power Platform and Dynamics 365 apps without losing sight of effective agile approaches.</li></ul><br/><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://powerplatformconf.com/" rel="noopener noreferrer" target="_blank">Microsoft Power Platform Conference, 18 to 20 October 2024</a></li><li><a href="https://peterattiamd.com/category/podcast/" rel="noopener noreferrer" target="_blank">Peter Attia’s The Drive podcast</a></li><li><a href="https://peterattiamd.com/outlive/" rel="noopener noreferrer" target="_blank">Outlive by Peter Attia</a></li><li><a href="https://peterattiamd.com/" rel="noopener noreferrer" target="_blank">Peter Attia’s website</a></li><li><a href="https://adamgrant.net/podcasts/" rel="noopener noreferrer" target="_blank">Adam Grant’s podcasts</a></li><li><a href="https://adamgrant.net/" rel="noopener noreferrer" target="_blank">Adam Grant’s website</a></li></ul><br/><p><strong>Subscribe to my new Estimating Business Apps podcast mini-series</strong></p><p>Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: <a href="https://estimating-business-apps.captivate.fm/listen" rel="noopener noreferrer" target="_blank">https://estimating-business-apps.captivate.fm/listen</a></p>]]></content:encoded><link><![CDATA[https://amazingapps.show/155]]></link><guid isPermaLink="false">6c74b104-7a4a-4dee-b9b2-a1ac39123e32</guid><itunes:image href="https://artwork.captivate.fm/18035bfd-761d-4a9e-a14b-07ff093c6430/YM-xECr1EjXdbpI1DrS36-jb.jpg"/><pubDate>Sun, 14 Apr 2024 18:54:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/6417bfc6-03a8-47a7-b9a5-0575c4d302bd/155-Rethinking-audio.mp3" length="8117083" type="audio/mpeg"/><itunes:duration>08:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>155</itunes:episode><podcast:episode>155</podcast:episode></item><item><title>The Power of Learning Through Experiments in Power Apps Development</title><itunes:title>The Power of Learning Through Experiments in Power Apps Development</itunes:title><description><![CDATA[<p>#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. </p><p>Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the value of agile software development and the significance of learning through short bursts of experimentation. </p><p>He provides insights into real-world experiments with AI Builder and form processing models, highlighting the impact of these experiments on improving business processes. Neil also shares his experimentation with AI features in his own content creation and business operations, encouraging listeners to embrace the mindset of a scientist and continue experimenting. </p><p>So, tune in to explore the power of learning through experiments and discover how it can accelerate your own journey in building amazing apps.</p><p><strong>Free Workshop: 3 Secrets to Building Business Apps with Scrum</strong></p><p>Join this free interactive workshop to discover the three secrets to successfully using Scrum to build agile apps so you can deliver projects faster, under budget,&nbsp;have more fun, and get promoted.</p><p><a href="https://customery.com/3secrets" rel="noopener noreferrer" target="_blank">https://customery.com/3secrets</a></p>]]></description><content:encoded><![CDATA[<p>#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. </p><p>Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the value of agile software development and the significance of learning through short bursts of experimentation. </p><p>He provides insights into real-world experiments with AI Builder and form processing models, highlighting the impact of these experiments on improving business processes. Neil also shares his experimentation with AI features in his own content creation and business operations, encouraging listeners to embrace the mindset of a scientist and continue experimenting. </p><p>So, tune in to explore the power of learning through experiments and discover how it can accelerate your own journey in building amazing apps.</p><p><strong>Free Workshop: 3 Secrets to Building Business Apps with Scrum</strong></p><p>Join this free interactive workshop to discover the three secrets to successfully using Scrum to build agile apps so you can deliver projects faster, under budget,&nbsp;have more fun, and get promoted.</p><p><a href="https://customery.com/3secrets" rel="noopener noreferrer" target="_blank">https://customery.com/3secrets</a></p>]]></content:encoded><link><![CDATA[https://amazingapps.show/154]]></link><guid isPermaLink="false">3c600615-7721-49ba-8de2-e55092e16e54</guid><itunes:image href="https://artwork.captivate.fm/57730e94-8f64-4b95-a955-6340938227dd/ESGYW-taO81egwuVVV5TRXhT.jpg"/><pubDate>Mon, 26 Feb 2024 20:40:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/3c600615-7721-49ba-8de2-e55092e16e54.mp3" length="10419172" type="audio/mpeg"/><itunes:duration>12:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>154</itunes:episode><podcast:episode>154</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/07e0fb19-132f-448e-97c0-4f860de6a86c/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/07e0fb19-132f-448e-97c0-4f860de6a86c/index.html" type="text/html"/></item><item><title>Should .NET Developers Stick or Switch to Power Platform?</title><itunes:title>Should .NET Developers Stick or Switch to Power Platform?</itunes:title><description><![CDATA[<p>#153.&nbsp; Keith Atherton is a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform.</p><ul><li>What do developers lose and gain using Power Platform compared to developing an app from scratch with .NET and SQL Server.</li><li>The power of rapidly prototyping applications in Power Apps even compared to wireframing tools, like Basalmiq.</li><li>How Keith decides when to use a low-code option or write code to meet a requirement.</li><li>The value of documenting our own solutions and decisions, even if it's just for our own benefit later.</li><li>&nbsp;Developers are used to unit testing, automated regression testing, AI-assisted programming. Do you miss those capabilities when working with Power Platform, especially Power Fx? &nbsp;</li><li>How Keith thinks about keeping his skills up-to-date and mastering so many competencies through a weekly learning routine.</li><li>Why .NET and C# developers should start with PL-900 Power Platform Fundamentals as their starting point for learning how to transfer their skills to Power Apps development.</li><li>If Keith had a magic wand, Microsoft would enable him to use C# in the Power Fx editor.</li></ul><br/><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>Keith Atherton</strong></p><ul><li>Keith Atherton on LinkedIn:&nbsp; <a href="https://www.linkedin.com/in/keith-atherton/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/keith-atherton/</a></li><li>Keith's blog: <a href="https://www.keithatherton.com/" rel="noopener noreferrer" target="_blank">https://www.keithatherton.com/</a></li><li>Keith's podcast, On Air in the Cloud: <a href="https://onairinthecloud.com/" rel="noopener noreferrer" target="_blank">https://onairinthecloud.com/</a></li></ul><br/><p><strong>Resources</strong></p><ul><li>Keith's courses on LinkedIn Learning: <a href="https://www.linkedin.com/learning/instructors/keith-atherton" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/learning/instructors/keith-atherton</a>&nbsp;</li><li>PL-900 Power Platform Fundamentals training on Microsoft Learn: <a href="https://learn.microsoft.com/en-us/training/paths/power-plat-fundamentals/" rel="noopener noreferrer" target="_blank">https://learn.microsoft.com/en-us/training/paths/power-plat-fundamentals/</a></li><li>Real-world examples of Power Platform solution architectures: <a href="https://learn.microsoft.com/en-us/power-platform/guidance/architecture/real-world-examples/overview" rel="noopener noreferrer" target="_blank">https://learn.microsoft.com/en-us/power-platform/guidance/architecture/real-world-examples/overview</a></li></ul><br/><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></description><content:encoded><![CDATA[<p>#153.&nbsp; Keith Atherton is a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform.</p><ul><li>What do developers lose and gain using Power Platform compared to developing an app from scratch with .NET and SQL Server.</li><li>The power of rapidly prototyping applications in Power Apps even compared to wireframing tools, like Basalmiq.</li><li>How Keith decides when to use a low-code option or write code to meet a requirement.</li><li>The value of documenting our own solutions and decisions, even if it's just for our own benefit later.</li><li>&nbsp;Developers are used to unit testing, automated regression testing, AI-assisted programming. Do you miss those capabilities when working with Power Platform, especially Power Fx? &nbsp;</li><li>How Keith thinks about keeping his skills up-to-date and mastering so many competencies through a weekly learning routine.</li><li>Why .NET and C# developers should start with PL-900 Power Platform Fundamentals as their starting point for learning how to transfer their skills to Power Apps development.</li><li>If Keith had a magic wand, Microsoft would enable him to use C# in the Power Fx editor.</li></ul><br/><p>Keep experimenting 🧪</p><p>-Neil</p><p><strong>Keith Atherton</strong></p><ul><li>Keith Atherton on LinkedIn:&nbsp; <a href="https://www.linkedin.com/in/keith-atherton/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/keith-atherton/</a></li><li>Keith's blog: <a href="https://www.keithatherton.com/" rel="noopener noreferrer" target="_blank">https://www.keithatherton.com/</a></li><li>Keith's podcast, On Air in the Cloud: <a href="https://onairinthecloud.com/" rel="noopener noreferrer" target="_blank">https://onairinthecloud.com/</a></li></ul><br/><p><strong>Resources</strong></p><ul><li>Keith's courses on LinkedIn Learning: <a href="https://www.linkedin.com/learning/instructors/keith-atherton" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/learning/instructors/keith-atherton</a>&nbsp;</li><li>PL-900 Power Platform Fundamentals training on Microsoft Learn: <a href="https://learn.microsoft.com/en-us/training/paths/power-plat-fundamentals/" rel="noopener noreferrer" target="_blank">https://learn.microsoft.com/en-us/training/paths/power-plat-fundamentals/</a></li><li>Real-world examples of Power Platform solution architectures: <a href="https://learn.microsoft.com/en-us/power-platform/guidance/architecture/real-world-examples/overview" rel="noopener noreferrer" target="_blank">https://learn.microsoft.com/en-us/power-platform/guidance/architecture/real-world-examples/overview</a></li></ul><br/><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p>]]></content:encoded><link><![CDATA[https://amazingapps.show/153]]></link><guid isPermaLink="false">Buzzsprout-14250465</guid><itunes:image href="https://artwork.captivate.fm/4a9ee9e9-4442-45c5-bbcc-9bd6c8046295/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Tue, 09 Jan 2024 07:00:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/fedddde6-30d3-4076-9d34-ecfb6d04f5d2.mp3" length="20297799" type="audio/mpeg"/><itunes:duration>28:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>153</itunes:episode><podcast:episode>153</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/65b7d058-b19d-4b43-a0c8-a4cdf5a4fce0/index.html" type="text/html"/></item><item><title>Unpacking User Stories and Backlog Refinement with Dani Kahil</title><itunes:title>Unpacking User Stories and Backlog Refinement with Dani Kahil</itunes:title><description><![CDATA[<p>#152.&nbsp; Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. </p><p>They dive into the hierarchy of backlog items, including epics, features, user stories, and tasks, and explore different approaches to tracking progress on a Kanban board. Throughout their conversation, Neil and Dani discuss the importance of refining user stories, enriching them with acceptance criteria, and prioritising features based on their value to the team or users. They also touch on the significance of releasing value quickly and iterating on functionality. Join us for an engaging conversation packed with practical insights and tips for efficient backlog management. Let's get started!</p><p><br></p><p>Dani Kahil on LinkedIn: <a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/danikahil/</a></p><p>Dani's blog: <a href="https://danikahil.com/" rel="noopener noreferrer" target="_blank">https://danikahil.com</a></p><p>Kahil Consulting: <a href="https://kahilconsulting.com/" rel="noopener noreferrer" target="_blank">https://kahilconsulting.com/</a></p><p><br></p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#152.&nbsp; Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. </p><p>They dive into the hierarchy of backlog items, including epics, features, user stories, and tasks, and explore different approaches to tracking progress on a Kanban board. Throughout their conversation, Neil and Dani discuss the importance of refining user stories, enriching them with acceptance criteria, and prioritising features based on their value to the team or users. They also touch on the significance of releasing value quickly and iterating on functionality. Join us for an engaging conversation packed with practical insights and tips for efficient backlog management. Let's get started!</p><p><br></p><p>Dani Kahil on LinkedIn: <a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/danikahil/</a></p><p>Dani's blog: <a href="https://danikahil.com/" rel="noopener noreferrer" target="_blank">https://danikahil.com</a></p><p>Kahil Consulting: <a href="https://kahilconsulting.com/" rel="noopener noreferrer" target="_blank">https://kahilconsulting.com/</a></p><p><br></p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/152]]></link><guid isPermaLink="false">Buzzsprout-13426268</guid><itunes:image href="https://artwork.captivate.fm/7352a38f-6f71-45c1-8820-3c9b9c611269/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Tue, 07 Nov 2023 09:00:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/96ccfe29-0a50-44fa-834c-53c9323a184b.mp3" length="34697998" type="audio/mpeg"/><itunes:duration>48:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>152</itunes:episode><podcast:episode>152</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/8f29eaa6-825b-4dc4-9872-b39e4eee3bd4/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/8f29eaa6-825b-4dc4-9872-b39e4eee3bd4/index.html" type="text/html"/></item><item><title>Super CRM: a case study</title><itunes:title>Super CRM: a case study</itunes:title><description><![CDATA[<p>#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team&apos;s own projects: &quot;Member Super&quot;, a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers.</p><p>Member Super&apos;s existing CRM app was limiting their capabilities and hindering their goal of achieving a single view of their customers. So, they made the decision to take control and build their own CRM application. Superware partnered with them to make it happen, and the results were nothing short of AMAZING!<br/><br/><b>RESOURCES</b><br/>Superware.ai website: <a href='https://superware.ai'>https://superware.ai</a><br/>Superware on LinkedIn: <a href='https://www.linkedin.com/company/superware-ai'>https://www.linkedin.com/company/superware-ai</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team&apos;s own projects: &quot;Member Super&quot;, a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers.</p><p>Member Super&apos;s existing CRM app was limiting their capabilities and hindering their goal of achieving a single view of their customers. So, they made the decision to take control and build their own CRM application. Superware partnered with them to make it happen, and the results were nothing short of AMAZING!<br/><br/><b>RESOURCES</b><br/>Superware.ai website: <a href='https://superware.ai'>https://superware.ai</a><br/>Superware on LinkedIn: <a href='https://www.linkedin.com/company/superware-ai'>https://www.linkedin.com/company/superware-ai</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/151]]></link><guid isPermaLink="false">Buzzsprout-13568337</guid><itunes:image href="https://artwork.captivate.fm/65995dd4-2231-4930-b788-bea76dd429a4/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Mon, 02 Oct 2023 20:00:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/da5ef3f7-b65e-4e40-99a6-7d8c78bdebae.mp3" length="13835168" type="audio/mpeg"/><itunes:duration>19:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>151</itunes:episode><podcast:episode>151</podcast:episode></item><item><title>A Big Bang? Going Live with Dynamics 365 or Power Platform with Andrew Bibby</title><itunes:title>A Big Bang? Going Live with Dynamics 365 or Power Platform with Andrew Bibby</itunes:title><description><![CDATA[<p>#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful go live. From addressing technical difficulties to promoting user adoption and measuring success, Andrew sheds light on the often-overlooked aspects of post-delivery project management. He also discusses the importance of training, involving change champions, and effective communication in ensuring a smooth transition. Don&apos;t miss this informative episode filled with practical tips for achieving a seamless go-live and maximizing return on investment!<br/><br/><b>RESOURCES</b></p><ul><li><b>Andrew Bibby on LinkedIn</b>: <a href='https://www.linkedin.com/in/andrewbibby/'>https://www.linkedin.com/in/andrewbibby/</a></li><li><b>Proximo3 on LinkedIn</b>: <a href='https://www.linkedin.com/company/proximo3/'>https://www.linkedin.com/company/proximo3/</a></li><li><b>Proximo3 website</b>: <a href='https://proximo3.com/'>https://proximo3.com/</a></li><li><b>Nordic Summit:</b> <a href='https://nordicsummit.info/'>https://nordicsummit.info/</a></li><li><b>South Coast Summit:</b> <a href='https://www.southcoastsummit.com/'>https://www.southcoastsummit.com/</a></li></ul><br/><p><b>TIMESTAMPS<br/></b>03:26 Phased go-live events for Dynamics 365<br/>06:06 Effort in successful go-live leads to happiness<br/>08:34 Preparation and rehearsal lead to a successful go-live<br/>12:39 Prepare and do steps before go-live<br/>15:36 Early user involvement is vital for successful projects<br/>21:17 Insufficient thought put into IT project training<br/>25:45 Change management ensures successful projects and user adoption<br/>30:07 Change management enhances project success and communication<br/>33:02 Choosing a go-live day<br/>38:20 Metrics, monitoring, and justification are crucial<br/>42:30 The importance of getting across your message, and change management</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful go live. From addressing technical difficulties to promoting user adoption and measuring success, Andrew sheds light on the often-overlooked aspects of post-delivery project management. He also discusses the importance of training, involving change champions, and effective communication in ensuring a smooth transition. Don&apos;t miss this informative episode filled with practical tips for achieving a seamless go-live and maximizing return on investment!<br/><br/><b>RESOURCES</b></p><ul><li><b>Andrew Bibby on LinkedIn</b>: <a href='https://www.linkedin.com/in/andrewbibby/'>https://www.linkedin.com/in/andrewbibby/</a></li><li><b>Proximo3 on LinkedIn</b>: <a href='https://www.linkedin.com/company/proximo3/'>https://www.linkedin.com/company/proximo3/</a></li><li><b>Proximo3 website</b>: <a href='https://proximo3.com/'>https://proximo3.com/</a></li><li><b>Nordic Summit:</b> <a href='https://nordicsummit.info/'>https://nordicsummit.info/</a></li><li><b>South Coast Summit:</b> <a href='https://www.southcoastsummit.com/'>https://www.southcoastsummit.com/</a></li></ul><br/><p><b>TIMESTAMPS<br/></b>03:26 Phased go-live events for Dynamics 365<br/>06:06 Effort in successful go-live leads to happiness<br/>08:34 Preparation and rehearsal lead to a successful go-live<br/>12:39 Prepare and do steps before go-live<br/>15:36 Early user involvement is vital for successful projects<br/>21:17 Insufficient thought put into IT project training<br/>25:45 Change management ensures successful projects and user adoption<br/>30:07 Change management enhances project success and communication<br/>33:02 Choosing a go-live day<br/>38:20 Metrics, monitoring, and justification are crucial<br/>42:30 The importance of getting across your message, and change management</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/150]]></link><guid isPermaLink="false">Buzzsprout-13466944</guid><itunes:image href="https://artwork.captivate.fm/9888de96-0284-45f7-83a7-9fe0f7c9854c/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Tue, 19 Sep 2023 18:00:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/9dd9852b-2418-4dcf-8d6c-88467fc1d09f.mp3" length="32311676" type="audio/mpeg"/><itunes:duration>44:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>150</itunes:episode><podcast:episode>150</podcast:episode></item><item><title>Breaking Free from the Tyranny of the Deliverable with Andrew Welch</title><itunes:title>Breaking Free from the Tyranny of the Deliverable with Andrew Welch</itunes:title><description><![CDATA[<p>#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership, cloud ecosystems, data platforms, artificial intelligence, and the future of innovation in technology. </p><p>We dive into the concept of the "Tyranny of the Deliverable" and how it relates to IT organizations organizing themselves into technology-focused teams. Andrew also discusses the need for a holistic approach to digital transformation and the role of a cloud strategist in piecing together various technical components to drive business value. If you're an IT leader, architect, or consultant, this episode is packed with valuable perspectives and tips from Andrew Welch. Don't miss it!</p><p><br></p><p><strong>TIMESTAMPS</strong></p><p>02:09 Importance of CIOs leading technology ecosystem integration.</p><p>04:48 Enterprise architects focus on specific workloads. Another architect, a cloud strategist, is needed for building capabilities and driving business value.</p><p>07:55 Microsoft's platform is versatile for mix and match.</p><p>11:11 Lunch with Ana Demeny, discussing Microsoft versus Google.</p><p>16:09 AI investment: data consolidation for value-delivery.</p><p>20:26 Tyranny of the deliverable: siloed teams, wrong solutions, budget incentives, counterproductive. Solution: subscription as a service model. Move away from hourly charges and fixed scopes.</p><p>24:55 Andrew presenting 5 strategies at Nordic Summit.</p><p><strong>RESOURCES</strong></p><p>Andrew Welch on LinkedIn: <a href="https://www.linkedin.com/in/andrewdwelch" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/andrewdwelch</a></p><p>Andrew's blog: CloudLight.House: <a href="https://cloudlight.house/" rel="noopener noreferrer" target="_blank">https://CloudLight.house</a></p><p>Dynamics 365 and Power Platform UK User Groups: <a href="https://www.d365ppug.com/" rel="noopener noreferrer" target="_blank">https://d365ppug.com</a></p><p>Nordic Summit, 23 September 2023: <a href="https://nordicsummit.info/" rel="noopener noreferrer" target="_blank">https://nordicsummit.info</a></p><p>Forceworks Services-as-a-Subscription: <a href="https://forceworks.com/the-works-from-forceworks" rel="noopener noreferrer" target="_blank">https://forceworks.com/the-works-from-forceworks</a></p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership, cloud ecosystems, data platforms, artificial intelligence, and the future of innovation in technology. </p><p>We dive into the concept of the "Tyranny of the Deliverable" and how it relates to IT organizations organizing themselves into technology-focused teams. Andrew also discusses the need for a holistic approach to digital transformation and the role of a cloud strategist in piecing together various technical components to drive business value. If you're an IT leader, architect, or consultant, this episode is packed with valuable perspectives and tips from Andrew Welch. Don't miss it!</p><p><br></p><p><strong>TIMESTAMPS</strong></p><p>02:09 Importance of CIOs leading technology ecosystem integration.</p><p>04:48 Enterprise architects focus on specific workloads. Another architect, a cloud strategist, is needed for building capabilities and driving business value.</p><p>07:55 Microsoft's platform is versatile for mix and match.</p><p>11:11 Lunch with Ana Demeny, discussing Microsoft versus Google.</p><p>16:09 AI investment: data consolidation for value-delivery.</p><p>20:26 Tyranny of the deliverable: siloed teams, wrong solutions, budget incentives, counterproductive. Solution: subscription as a service model. Move away from hourly charges and fixed scopes.</p><p>24:55 Andrew presenting 5 strategies at Nordic Summit.</p><p><strong>RESOURCES</strong></p><p>Andrew Welch on LinkedIn: <a href="https://www.linkedin.com/in/andrewdwelch" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/andrewdwelch</a></p><p>Andrew's blog: CloudLight.House: <a href="https://cloudlight.house/" rel="noopener noreferrer" target="_blank">https://CloudLight.house</a></p><p>Dynamics 365 and Power Platform UK User Groups: <a href="https://www.d365ppug.com/" rel="noopener noreferrer" target="_blank">https://d365ppug.com</a></p><p>Nordic Summit, 23 September 2023: <a href="https://nordicsummit.info/" rel="noopener noreferrer" target="_blank">https://nordicsummit.info</a></p><p>Forceworks Services-as-a-Subscription: <a href="https://forceworks.com/the-works-from-forceworks" rel="noopener noreferrer" target="_blank">https://forceworks.com/the-works-from-forceworks</a></p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/149]]></link><guid isPermaLink="false">Buzzsprout-13426266</guid><itunes:image href="https://artwork.captivate.fm/bdcaf068-70c7-4e3d-9721-0291e6cd637e/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Wed, 06 Sep 2023 20:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/91f6faec-8601-4d4d-910c-8ad72c37a892/13426266-breaking-free-from-the-tyranny-of-the-deliverable-with.mp3" length="18705478" type="audio/mpeg"/><itunes:duration>25:55</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>149</itunes:episode><podcast:episode>149</podcast:episode></item><item><title>Amazing CRM &amp; ERP Apps in Manufacturing with Shawn Tabor</title><itunes:title>Amazing CRM &amp; ERP Apps in Manufacturing with Shawn Tabor</itunes:title><description><![CDATA[<p>#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi&apos;s product landscape, investment strategies, and the art of identifying patterns to create accelerators for efficient project estimations. Discover Shawn&apos;s podcasting journey, collection hobbies, and upcoming conference plans.</p><p> <b>Timestamps</b></p><p>05:40 Improving customer experience for manufacturers<br/>07:36 The power of strategic planning<br/>09:56 The challenge of implementing Microsoft ecosystem<br/>10:59 Microsoft investment strategies<br/>14:06 Simplifying field service applications<br/>15:07 Streamlining field service<br/>20:59 Significant implementations across manufacturing, services, and healthcare<br/>21:37 Integration challenges in the field service business<br/>23:34 Power Platform innovations<br/>24:55 Agile methodology</p><p> <b>RESOURCES</b></p><ul><li><a href='https://www.linkedin.com/in/shawntabor/'>Shawn Tabor on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/hitachi-solutions-america/'>Hitachi Solutions website</a></li><li><a href='https://www.summitna.com/'>Community Summit NA</a>: 15-20 October in Charlotte, NC</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi&apos;s product landscape, investment strategies, and the art of identifying patterns to create accelerators for efficient project estimations. Discover Shawn&apos;s podcasting journey, collection hobbies, and upcoming conference plans.</p><p> <b>Timestamps</b></p><p>05:40 Improving customer experience for manufacturers<br/>07:36 The power of strategic planning<br/>09:56 The challenge of implementing Microsoft ecosystem<br/>10:59 Microsoft investment strategies<br/>14:06 Simplifying field service applications<br/>15:07 Streamlining field service<br/>20:59 Significant implementations across manufacturing, services, and healthcare<br/>21:37 Integration challenges in the field service business<br/>23:34 Power Platform innovations<br/>24:55 Agile methodology</p><p> <b>RESOURCES</b></p><ul><li><a href='https://www.linkedin.com/in/shawntabor/'>Shawn Tabor on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/hitachi-solutions-america/'>Hitachi Solutions website</a></li><li><a href='https://www.summitna.com/'>Community Summit NA</a>: 15-20 October in Charlotte, NC</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-13395978</guid><itunes:image href="https://artwork.captivate.fm/23bee232-b8af-41d7-8aa9-f1fd5224987f/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 22 Aug 2023 07:00:00 +1000</pubDate><enclosure url="https://episodes.captivate.fm/episode/831d8a09-25b6-4d56-b9a2-eeb5d4b00e98.mp3" length="22882842" type="audio/mpeg"/><itunes:duration>31:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>148</itunes:episode><podcast:episode>148</podcast:episode></item><item><title>Power Platform pipelines or Azure DevOps pipelines for ALM? with Benedikt Bergmann</title><itunes:title>Power Platform pipelines or Azure DevOps pipelines for ALM? with Benedikt Bergmann</itunes:title><description><![CDATA[<p>#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps.</p><p>Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). Neil and Benedikt delve into the world of ALM, discussing its importance for small and enterprise teams alike. From tools and environments to testing and components outside of solutions. Whether you're a low code app builder or part of a large development team, this episode has something for everyone. Join us as we explore the intricacies of ALM and discover how to deploy and maintain applications in a secure, efficient, and repeatable manner.</p><p><br></p><p><a href="https://www.crmkonsulterna.se/tjanster/application-lifecycle-management-for-the-power-platform-2-day-training/" rel="noopener noreferrer" target="_blank"><strong>Register for Benedikt's ALM Training Course</strong></a></p><p><br></p><p><strong>Resources</strong></p><p><a href="https://learn.microsoft.com/en-us/power-platform/alm/pipelines" rel="noopener noreferrer" target="_blank">Overview of Power Platform pipelines</a></p><p><a href="https://powerapps.microsoft.com/en-us/blog/more-power-with-pipelines-in-power-platform/" rel="noopener noreferrer" target="_blank">More power with pipelines in Power Platform</a></p><p><a href="https://github.com/microsoft/EasyRepro" rel="noopener noreferrer" target="_blank">EasyRepro test framework</a></p><p><a href="https://playwright.dev/" rel="noopener noreferrer" target="_blank">Playwright test framework</a></p><p><a href="https://discord.gg/ncpnwAAE" rel="noopener noreferrer" target="_blank">Power Platform server on Discord</a></p><p><br></p><p><strong>Connect with Benedikt</strong></p><p><a href="https://www.linkedin.com/in/benedikt-bergmann/" rel="noopener noreferrer" target="_blank">Benedikt on LinkedIn</a></p><p><a href="https://github.com/BenediktBergmann" rel="noopener noreferrer" target="_blank">Benedikt on GitHub</a></p><p><a href="https://twitter.com/intent/follow?screen_name=bergmannbene" rel="noopener noreferrer" target="_blank">Benedikt on Twitter</a></p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps.</p><p>Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). Neil and Benedikt delve into the world of ALM, discussing its importance for small and enterprise teams alike. From tools and environments to testing and components outside of solutions. Whether you're a low code app builder or part of a large development team, this episode has something for everyone. Join us as we explore the intricacies of ALM and discover how to deploy and maintain applications in a secure, efficient, and repeatable manner.</p><p><br></p><p><a href="https://www.crmkonsulterna.se/tjanster/application-lifecycle-management-for-the-power-platform-2-day-training/" rel="noopener noreferrer" target="_blank"><strong>Register for Benedikt's ALM Training Course</strong></a></p><p><br></p><p><strong>Resources</strong></p><p><a href="https://learn.microsoft.com/en-us/power-platform/alm/pipelines" rel="noopener noreferrer" target="_blank">Overview of Power Platform pipelines</a></p><p><a href="https://powerapps.microsoft.com/en-us/blog/more-power-with-pipelines-in-power-platform/" rel="noopener noreferrer" target="_blank">More power with pipelines in Power Platform</a></p><p><a href="https://github.com/microsoft/EasyRepro" rel="noopener noreferrer" target="_blank">EasyRepro test framework</a></p><p><a href="https://playwright.dev/" rel="noopener noreferrer" target="_blank">Playwright test framework</a></p><p><a href="https://discord.gg/ncpnwAAE" rel="noopener noreferrer" target="_blank">Power Platform server on Discord</a></p><p><br></p><p><strong>Connect with Benedikt</strong></p><p><a href="https://www.linkedin.com/in/benedikt-bergmann/" rel="noopener noreferrer" target="_blank">Benedikt on LinkedIn</a></p><p><a href="https://github.com/BenediktBergmann" rel="noopener noreferrer" target="_blank">Benedikt on GitHub</a></p><p><a href="https://twitter.com/intent/follow?screen_name=bergmannbene" rel="noopener noreferrer" target="_blank">Benedikt on Twitter</a></p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/147]]></link><guid isPermaLink="false">Buzzsprout-13426205</guid><itunes:image href="https://artwork.captivate.fm/6a0bf6e5-1db8-4e51-8f78-1289ca799974/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Mon, 21 Aug 2023 18:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/abba9c01-0f19-476f-8b31-48c1fd3e7478/13426205-power-platform-pipelines-or-azure-devops-pipelines-for.mp3" length="24511008" type="audio/mpeg"/><itunes:duration>33:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>147</itunes:episode><podcast:episode>147</podcast:episode></item><item><title>Can you really gain competitive advantage with Dynamics 365? with Martin Hinshelwood</title><itunes:title>Can you really gain competitive advantage with Dynamics 365? with Martin Hinshelwood</itunes:title><description><![CDATA[<p>#146. In this episode, we&apos;re thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you&apos;re looking for competitive advantage. Hit the play button and dive into this insightful conversation between Neil and Martin!<br/><br/><b>Timestamps</b></p><p>02:46 The importance of unique capabilities in a competitive market<br/>06:09 The power of vertical integration<br/>11:58 Outsourcing core business practices<br/>16:37 Risks and rewards in business<br/>21:02 The incompetence of business<br/>31:38 The role of a consulting product owner<br/>33:44 The role of a scrum master in the professional services world<br/>36:56 Using APIs to drive innovation</p><p> <b>RESOURCES</b></p><ul><li><a href='https://www.linkedin.com/in/martinhinshelwood/?originalSubdomain=uk'>Martin Hinshelwood on LinkedIn</a></li><li><a href='https://twitter.com/MrHinsh'>Martin Hinshelwood on Twitter</a></li><li><a href='https://nkdagility.com/'>naked Agility website</a></li><li><a href='https://twitter.com/nkdAgility'>naked Agility on Twitter</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#146. In this episode, we&apos;re thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you&apos;re looking for competitive advantage. Hit the play button and dive into this insightful conversation between Neil and Martin!<br/><br/><b>Timestamps</b></p><p>02:46 The importance of unique capabilities in a competitive market<br/>06:09 The power of vertical integration<br/>11:58 Outsourcing core business practices<br/>16:37 Risks and rewards in business<br/>21:02 The incompetence of business<br/>31:38 The role of a consulting product owner<br/>33:44 The role of a scrum master in the professional services world<br/>36:56 Using APIs to drive innovation</p><p> <b>RESOURCES</b></p><ul><li><a href='https://www.linkedin.com/in/martinhinshelwood/?originalSubdomain=uk'>Martin Hinshelwood on LinkedIn</a></li><li><a href='https://twitter.com/MrHinsh'>Martin Hinshelwood on Twitter</a></li><li><a href='https://nkdagility.com/'>naked Agility website</a></li><li><a href='https://twitter.com/nkdAgility'>naked Agility on Twitter</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/146]]></link><guid isPermaLink="false">Buzzsprout-13327459</guid><itunes:image href="https://artwork.captivate.fm/9e8d3eb5-b4f4-4bc1-9391-bb96b75d3b7d/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Tue, 01 Aug 2023 19:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/c0b5ca9f-2d5f-43c1-9183-1bc833c93876/13327459-can-you-really-gain-competitive-advantage-with-dynamic.mp3" length="30433418" type="audio/mpeg"/><itunes:duration>42:12</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>146</itunes:episode><podcast:episode>146</podcast:episode></item><item><title>Chris Huntingford Doesn&apos;t Believe in Citizen Developers</title><itunes:title>Chris Huntingford Doesn&apos;t Believe in Citizen Developers</itunes:title><description><![CDATA[<p>#145. We&apos;re back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead &amp; Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, the importance of enabling everyone to build apps and flows, hackathons, and more. Hit the play button and dive into this insightful conversation between Neil and Chris!<br/><br/><b>TIMESTAMPS</b><br/><br/>00:03:39 The importance of citizen developers<br/>00:07:24 The power of fusion teams<br/>00:09:09 Building skills with hands-on experience<br/>00:13:30 All about hackathons<br/>00:16:38 The importance of ecosystem enablements<br/>00:18:16 The importance of people in digital transformation<br/>00:20:31 Customer shift in app development<br/>00:22:09 The future of Dynamics and Power Platform<br/>00:26:07 What it’s like to work for Microsoft or a partner<br/>00:32:13 The impact of timing on conference attendance<br/>00:34:00 Tips for effective learning and building solutions with Dataverse</p><p><b>RESOURCES</b></p><ul><li><a href='https://www.linkedin.com/in/chrishuntingford/'>Chris Huntingford on LinkedIn</a></li><li><a href='https://www.youtube.com/@ChrisHuntingford'>Chris Huntingford on YouTube</a></li><li><a href='https://twitter.com/ThatPlatformGuy'>That Platform Guy on Twitter</a></li><li><a href='https://www.linkedin.com/company/ans-group-plc/'>ANS Group on LinkedIn</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#145. We&apos;re back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead &amp; Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, the importance of enabling everyone to build apps and flows, hackathons, and more. Hit the play button and dive into this insightful conversation between Neil and Chris!<br/><br/><b>TIMESTAMPS</b><br/><br/>00:03:39 The importance of citizen developers<br/>00:07:24 The power of fusion teams<br/>00:09:09 Building skills with hands-on experience<br/>00:13:30 All about hackathons<br/>00:16:38 The importance of ecosystem enablements<br/>00:18:16 The importance of people in digital transformation<br/>00:20:31 Customer shift in app development<br/>00:22:09 The future of Dynamics and Power Platform<br/>00:26:07 What it’s like to work for Microsoft or a partner<br/>00:32:13 The impact of timing on conference attendance<br/>00:34:00 Tips for effective learning and building solutions with Dataverse</p><p><b>RESOURCES</b></p><ul><li><a href='https://www.linkedin.com/in/chrishuntingford/'>Chris Huntingford on LinkedIn</a></li><li><a href='https://www.youtube.com/@ChrisHuntingford'>Chris Huntingford on YouTube</a></li><li><a href='https://twitter.com/ThatPlatformGuy'>That Platform Guy on Twitter</a></li><li><a href='https://www.linkedin.com/company/ans-group-plc/'>ANS Group on LinkedIn</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/145]]></link><guid isPermaLink="false">Buzzsprout-13254853</guid><itunes:image href="https://artwork.captivate.fm/dc12ead7-b220-4cf0-ac1c-9f236b8c81f6/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Thu, 20 Jul 2023 09:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/61932e05-5c6c-41ba-bd87-80ba29fc9f53/13254853-chris-huntingford-doesn-t-believe-in-citizen-developers.mp3" length="27865682" type="audio/mpeg"/><itunes:duration>38:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>145</itunes:episode><podcast:episode>145</podcast:episode></item><item><title>Joining an existing team as a new scrum master with Matthew Venamore</title><itunes:title>Joining an existing team as a new scrum master with Matthew Venamore</itunes:title><description><![CDATA[<p>#144.  Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team and their work before making any changes or adding value. <br/><br/>Matthew shares his personal journey, starting as a software delivery manager and eventually becoming a scrum master. He highlights the importance of coaching and guiding a team towards self-management and offers insights into handling various challenges, such as developers working on product backlog items that are not ready. He discusses the benefits and potential drawbacks of having a definition of done and a definition of ready, emphasizing the need for flexibility and open discussions within the team.<br/><br/>Tune in to this enlightening episode of Amazing Apps podcast as Matthew Venamore provides valuable insights and practical advice for both new and experienced scrum masters, shedding light on the importance of empowerment, simplicity, and continuous improvement within agile teams.<br/><br/><b>Matthew Venamore</b><br/><a href='https://www.linkedin.com/in/venamore'>Matthew Venamore</a> on LinkedIn<br/><br/><b>Resources<br/></b><a href='https://amazingapps.show/45'>Amazing Apps 45: Live inside my Daily Scrum</a><br/><a href='https://scrumguides.org/scrum-guide.html'>Scrum Guide</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#144.  Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team and their work before making any changes or adding value. <br/><br/>Matthew shares his personal journey, starting as a software delivery manager and eventually becoming a scrum master. He highlights the importance of coaching and guiding a team towards self-management and offers insights into handling various challenges, such as developers working on product backlog items that are not ready. He discusses the benefits and potential drawbacks of having a definition of done and a definition of ready, emphasizing the need for flexibility and open discussions within the team.<br/><br/>Tune in to this enlightening episode of Amazing Apps podcast as Matthew Venamore provides valuable insights and practical advice for both new and experienced scrum masters, shedding light on the importance of empowerment, simplicity, and continuous improvement within agile teams.<br/><br/><b>Matthew Venamore</b><br/><a href='https://www.linkedin.com/in/venamore'>Matthew Venamore</a> on LinkedIn<br/><br/><b>Resources<br/></b><a href='https://amazingapps.show/45'>Amazing Apps 45: Live inside my Daily Scrum</a><br/><a href='https://scrumguides.org/scrum-guide.html'>Scrum Guide</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/144]]></link><guid isPermaLink="false">Buzzsprout-13135951</guid><itunes:image href="https://artwork.captivate.fm/5e73c89d-9108-493e-9510-5e72b551468a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 05 Jul 2023 20:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/77b1d84b-81da-4ced-9eb0-ee805176aa3f/13135951-joining-an-existing-team-as-a-new-scrum-master-with-ma.mp3" length="26421685" type="audio/mpeg"/><itunes:duration>36:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>144</itunes:episode><podcast:episode>144</podcast:episode></item><item><title>Who do we need in our Business Apps team?</title><itunes:title>Who do we need in our Business Apps team?</itunes:title><description><![CDATA[<p>#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our teams as product owner, developers and scrum master. Should Microsoft partners offer to provide a consultant for every role on the team? Listen in to find out.</p><p><b>Timestamps</b></p><p>(02:04) Product owner maximizes value, sets goals.<br/>(03:02) Product owner orders backlog, ensures focus.<br/>(07:52) From business analyst to product owner.<br/>(09:32) Ideal product owners.<br/>(14:07) External stakeholders.<br/>(16:37) QA pros are devs in Scrum teams.<br/>(21:30) Scrum master&apos;s role and boundaries in coaching.<br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our teams as product owner, developers and scrum master. Should Microsoft partners offer to provide a consultant for every role on the team? Listen in to find out.</p><p><b>Timestamps</b></p><p>(02:04) Product owner maximizes value, sets goals.<br/>(03:02) Product owner orders backlog, ensures focus.<br/>(07:52) From business analyst to product owner.<br/>(09:32) Ideal product owners.<br/>(14:07) External stakeholders.<br/>(16:37) QA pros are devs in Scrum teams.<br/>(21:30) Scrum master&apos;s role and boundaries in coaching.<br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/143]]></link><guid isPermaLink="false">Buzzsprout-13093174</guid><itunes:image href="https://artwork.captivate.fm/c0583224-c5bf-4b50-af95-8b850658ed0f/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 23 Jun 2023 19:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1d771f85-0403-4e4f-bea8-c198c8ea9513/13093174-who-do-we-need-in-our-business-apps-team.mp3" length="16852430" type="audio/mpeg"/><itunes:duration>23:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>143</itunes:episode><podcast:episode>143</podcast:episode></item><item><title>Smaller Teams, Bigger Wins: how to split your enterprise apps teams</title><itunes:title>Smaller Teams, Bigger Wins: how to split your enterprise apps teams</itunes:title><description><![CDATA[<p>#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and organizing teams around specific components or external systems they need to integrate with. Neil also recommends self-organizing teams and coaches teams to create their own code of conduct and establish expected behaviors. He shares his experience of organizing teams by components in the past at RACQ and why it wasn't the best approach. </p><p><strong>Resources</strong></p><ul><li><a href="https://www.scrum.org/resources/scaling-scrum" rel="noopener noreferrer" target="_blank">Scaling Scrum with Nexus on Scrum.org</a></li><li><a href="https://amazingapps.show/136" rel="noopener noreferrer" target="_blank">Richard Hundhausen, co-creator of Nexus, on Amazing Apps #136</a></li></ul><br/><p><strong>Timestamps</strong></p><p>(02:52) Large team split into component-based teams for Scrum framework.&nbsp;</p><p>(04:49) Organizing teams by component creates interdependencies and hinders productivity; a better approach is having a team with all the necessary skills.&nbsp;</p><p>(08:27) Allowing developers to form their own teams empowers and trusts them to be accountable for their work, rather than having a manager organize teams.&nbsp;</p><p>(11:16) Amazing Apps Retrospective: behind the scenes.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and organizing teams around specific components or external systems they need to integrate with. Neil also recommends self-organizing teams and coaches teams to create their own code of conduct and establish expected behaviors. He shares his experience of organizing teams by components in the past at RACQ and why it wasn't the best approach. </p><p><strong>Resources</strong></p><ul><li><a href="https://www.scrum.org/resources/scaling-scrum" rel="noopener noreferrer" target="_blank">Scaling Scrum with Nexus on Scrum.org</a></li><li><a href="https://amazingapps.show/136" rel="noopener noreferrer" target="_blank">Richard Hundhausen, co-creator of Nexus, on Amazing Apps #136</a></li></ul><br/><p><strong>Timestamps</strong></p><p>(02:52) Large team split into component-based teams for Scrum framework.&nbsp;</p><p>(04:49) Organizing teams by component creates interdependencies and hinders productivity; a better approach is having a team with all the necessary skills.&nbsp;</p><p>(08:27) Allowing developers to form their own teams empowers and trusts them to be accountable for their work, rather than having a manager organize teams.&nbsp;</p><p>(11:16) Amazing Apps Retrospective: behind the scenes.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/142]]></link><guid isPermaLink="false">Buzzsprout-12969420</guid><itunes:image href="https://artwork.captivate.fm/829ef7f7-3b6a-4eb9-99dc-97fc05782080/dQBFnvtweWOt1guUrgyn3hNP.jpg"/><pubDate>Sat, 03 Jun 2023 08:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/70adae7d-a394-471e-9a6d-4e3a9da42b8e/12969420-smaller-teams-bigger-wins-how-to-split-your-enterprise.mp3" length="9442159" type="audio/mpeg"/><itunes:duration>13:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>142</itunes:episode><podcast:episode>142</podcast:episode></item><item><title>Architects in a Scrum Teams with Allan de Castro</title><itunes:title>Architects in Scrum Teams with Allan de Castro</itunes:title><description><![CDATA[<p>#141. In this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France.</p><p>They discuss their experience applying Scrum to recent projects, including the role of an architect in the Scrum framework. The episode covers key challenges such as the importance of ensuring clarity in the backlog, prioritization of sprints, and addressing technical requirements while focusing on business and added value.&nbsp;</p><p>[00:06:23] Allan, an architect and technical lead, discusses the challenge of finding their place in a team using the Scrum framework for the first time, and navigating discussions related to technical requirements and architecture while also focusing on business requirements and added value.&nbsp;</p><p>[00:10:15] Focus on delivering continuous testing value during sprints, even if it means sacrificing some business value.</p><p>[00:11:56] Agile and Scrum framework used for new project, integrating systems and iterating for development. Customer familiarity with Agile important.</p><p>[00:13:12] Capture project requirements early to avoid issues in development.</p><p>[00:16:36] Business analyst helps product owner with basic questions on application building, including object lifecycle. Dynamics 365 provides out-of-the-box features, such as bulk edit mode, without development needed. It can be demonstrated in demo instead of user story.</p><p>[00:19:10] To successfully execute a Dynamics 365 project using Scrum framework, it is important to ensure technical requirements are included in the backlog and fully estimated. It is also important to train the customer on Dynamics 365 and focus on prioritization during sprints. Custom development must fit into the security models provided by Dynamics. Workshops may be needed to refine new business requirements.</p><p>[00:24:06] Team delivers daily or every two days into the UAT environment, with testing by a quality insurance person and a dual check by the project owner or business analyst before marking as done. UAT phases were conducted initially, but now testing is continuous without UAT phases.</p><p>[00:26:13] The architecture and requirements were complicated due to unclear data sources and ongoing system construction. Agile methodology requires clear definitions before development, and cultural differences affect analysis phases. Workshop and design are necessary for identifying potential risks and managing sales territory was a major concern.</p><p>[00:31:14] Ensure clear backlog, communicate dynamics to team and stakeholders, define sprint process, architect advisory role, avoid influencing sprints.</p><p>[00:32:34] Dev team used Azure DevOps for backlog management, linking work items to pull requests and builds for easy tracking and communication with end users. They also suggest creating automatic task generation for consistent task patterns.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#141. In this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France.</p><p>They discuss their experience applying Scrum to recent projects, including the role of an architect in the Scrum framework. The episode covers key challenges such as the importance of ensuring clarity in the backlog, prioritization of sprints, and addressing technical requirements while focusing on business and added value.&nbsp;</p><p>[00:06:23] Allan, an architect and technical lead, discusses the challenge of finding their place in a team using the Scrum framework for the first time, and navigating discussions related to technical requirements and architecture while also focusing on business requirements and added value.&nbsp;</p><p>[00:10:15] Focus on delivering continuous testing value during sprints, even if it means sacrificing some business value.</p><p>[00:11:56] Agile and Scrum framework used for new project, integrating systems and iterating for development. Customer familiarity with Agile important.</p><p>[00:13:12] Capture project requirements early to avoid issues in development.</p><p>[00:16:36] Business analyst helps product owner with basic questions on application building, including object lifecycle. Dynamics 365 provides out-of-the-box features, such as bulk edit mode, without development needed. It can be demonstrated in demo instead of user story.</p><p>[00:19:10] To successfully execute a Dynamics 365 project using Scrum framework, it is important to ensure technical requirements are included in the backlog and fully estimated. It is also important to train the customer on Dynamics 365 and focus on prioritization during sprints. Custom development must fit into the security models provided by Dynamics. Workshops may be needed to refine new business requirements.</p><p>[00:24:06] Team delivers daily or every two days into the UAT environment, with testing by a quality insurance person and a dual check by the project owner or business analyst before marking as done. UAT phases were conducted initially, but now testing is continuous without UAT phases.</p><p>[00:26:13] The architecture and requirements were complicated due to unclear data sources and ongoing system construction. Agile methodology requires clear definitions before development, and cultural differences affect analysis phases. Workshop and design are necessary for identifying potential risks and managing sales territory was a major concern.</p><p>[00:31:14] Ensure clear backlog, communicate dynamics to team and stakeholders, define sprint process, architect advisory role, avoid influencing sprints.</p><p>[00:32:34] Dev team used Azure DevOps for backlog management, linking work items to pull requests and builds for easy tracking and communication with end users. They also suggest creating automatic task generation for consistent task patterns.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/141]]></link><guid isPermaLink="false">Buzzsprout-12878762</guid><itunes:image href="https://artwork.captivate.fm/e5d1483e-bc7c-40f3-86e2-6c94c57e3626/NPkiXIlmJwNNPpDOKjxQE5lg.jpg"/><pubDate>Fri, 19 May 2023 14:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/27cfbfff-3b29-47c4-86d8-2f809fa20825/12878762-navigating-the-role-of-an-architect-in-a-dynamics-365.mp3" length="26813844" type="audio/mpeg"/><itunes:duration>37:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>141</itunes:episode><podcast:episode>141</podcast:episode></item><item><title>Running experiments to build Dynamics 365 and Power Platform apps</title><itunes:title>Running experiments to build Dynamics 365 and Power Platform apps</itunes:title><description><![CDATA[<p>#140. Today, it’s just me, and I’d like to discuss what <strong>EMPIRICISM</strong> means to teams building complex, enterprise Dynamics 365 and Power Platform applications.</p><p>In this episode, I’ll break down what empiricism is and its importance in Scrum, provide examples of work that would benefit from an empirical approach, and share insights on how we can use empiricism to build better business apps and improve our processes, tools, and techniques.</p><p><strong>HIGHLIGHTS</strong></p><ul><li>[01:45] Why Scrum is based on an empirical process</li><li>[05:01] Example of how empiricism works</li><li>[06:21] Why the defined process control is the opposite of empiricism</li><li>[10:01] The importance of empiricism in Scrum</li><li>[10:53] Examples of simple work where Scrum is unnecessary</li><li>[11:42] Examples of more complex work that would benefit from an empirical approach</li><li>[14:07] What I love most about Scrum</li><li>[15:50] Lessons that my business apps teams and I learned from our experiments</li><li>[17:27] My challenge to you&nbsp;</li></ul><br/><p><strong>RESOURCES</strong></p><ul><li><a href="https://asq.org/quality-resources/pdca-cycle " rel="noopener noreferrer" target="_blank">What is the Plan-Do-Check-Act (PDCA) Cycle?</a>&nbsp;</li><li><a href="https://www.toolshero.com/decision-making/ooda-loop/ " rel="noopener noreferrer" target="_blank">OODA Look by John Boyd explained: the process</a></li><li><a href="https://www.goodreads.com/book/show/498886.Grinding_It_Out" rel="noopener noreferrer" target="_blank">Grinding It Out: The Making of McDonald’s by Ray Kroc&nbsp;</a></li><li><a href="https://youtu.be/ydRmiu0hLUU" rel="noopener noreferrer" target="_blank">Green Fluorescent Protein (GFP) in Aquorea Victoria</a>&nbsp;</li><li><a href="https://www.scrum.org/learning-series/empiricism" rel="noopener noreferrer" target="_blank">Empiricism</a></li><li><a href="https://en.wikipedia.org/wiki/Scientific_method" rel="noopener noreferrer" target="_blank">The Scientific Method</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#140. Today, it’s just me, and I’d like to discuss what <strong>EMPIRICISM</strong> means to teams building complex, enterprise Dynamics 365 and Power Platform applications.</p><p>In this episode, I’ll break down what empiricism is and its importance in Scrum, provide examples of work that would benefit from an empirical approach, and share insights on how we can use empiricism to build better business apps and improve our processes, tools, and techniques.</p><p><strong>HIGHLIGHTS</strong></p><ul><li>[01:45] Why Scrum is based on an empirical process</li><li>[05:01] Example of how empiricism works</li><li>[06:21] Why the defined process control is the opposite of empiricism</li><li>[10:01] The importance of empiricism in Scrum</li><li>[10:53] Examples of simple work where Scrum is unnecessary</li><li>[11:42] Examples of more complex work that would benefit from an empirical approach</li><li>[14:07] What I love most about Scrum</li><li>[15:50] Lessons that my business apps teams and I learned from our experiments</li><li>[17:27] My challenge to you&nbsp;</li></ul><br/><p><strong>RESOURCES</strong></p><ul><li><a href="https://asq.org/quality-resources/pdca-cycle " rel="noopener noreferrer" target="_blank">What is the Plan-Do-Check-Act (PDCA) Cycle?</a>&nbsp;</li><li><a href="https://www.toolshero.com/decision-making/ooda-loop/ " rel="noopener noreferrer" target="_blank">OODA Look by John Boyd explained: the process</a></li><li><a href="https://www.goodreads.com/book/show/498886.Grinding_It_Out" rel="noopener noreferrer" target="_blank">Grinding It Out: The Making of McDonald’s by Ray Kroc&nbsp;</a></li><li><a href="https://youtu.be/ydRmiu0hLUU" rel="noopener noreferrer" target="_blank">Green Fluorescent Protein (GFP) in Aquorea Victoria</a>&nbsp;</li><li><a href="https://www.scrum.org/learning-series/empiricism" rel="noopener noreferrer" target="_blank">Empiricism</a></li><li><a href="https://en.wikipedia.org/wiki/Scientific_method" rel="noopener noreferrer" target="_blank">The Scientific Method</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-12692577</guid><itunes:image href="https://artwork.captivate.fm/d1aa0b40-6006-4c55-9e49-bc4b1944112a/YNsCYL63rR2rzAdWDfz-ssJT.jpg"/><pubDate>Thu, 27 Apr 2023 14:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/4c804bef-e81b-4a0e-ad26-1bc4164cf5a2/12692577-running-experiments-to-build-dynamics-365-and-power-pl.mp3" length="13463747" type="audio/mpeg"/><itunes:duration>18:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>140</itunes:episode><podcast:episode>140</podcast:episode><podcast:alternateEnclosure type="video/youtube" title="Running experiments to build Dynamics 365 and Power Platform apps"><podcast:source uri="https://youtu.be/VqRxXTdtjrU"/></podcast:alternateEnclosure></item><item><title>Agile Testing for Dynamics 365 with Emma Beckett</title><itunes:title>Agile Testing for Dynamics 365 with Emma Beckett</itunes:title><description><![CDATA[<p>#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional footballer, Emma pursued a career in software testing, even though her first role in tech was in Desktop Support — hardware, not software!</p><p>As you’ll hear, Emma is a Certified ISTQB Test Consultant and trained in Microsoft Dynamics AX 2012 and Microsoft Dynamics 365 F&amp;SCM, CE, and HR. She is currently training on the Microsoft Dynamics 365 Business Central and Ceridian Dayforce (HCM) solutions.</p><p><br></p><p>In this episode, Emma shares how she got into software testing and discusses 1) professional testing, 2) how she approaches business application projects, and 3) what testing at large can bring to Dynamics applications.</p><p><br></p><p><strong>HGHLIGHTS</strong></p><p>[01:06] How Emma came to open her own testing consultancy</p><p>[09:01] Emma’s approach to professional testing</p><p>[12:48] The qualities that Emma looks for in good test professionals</p><p>[18:09] The relationship between testing and training</p><p>[20:00] Approaches to acceptance testing that have worked well for Emma</p><p>[24:25] How Emma approaches other forms of testing on projects</p><p>[29:43] How Emma deals with testing challenges</p><p>[32:28] Other solutions that Emma’s consultancy has worked on</p><p>[34:22] Emma talks about her recently launched podcast</p><p><br></p><p><strong>RESOURCES</strong></p><ul><li>Website:&nbsp;<a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">Fortitude 17</a></li><li><a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">LinkedIn:&nbsp;</a><a href="https://uk.linkedin.com/in/emmabeckett17" rel="noopener noreferrer" target="_blank">Emma Beckett</a></li><li><a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">LinkedIn:&nbsp;</a><a href="https://www.linkedin.com/company/fortitude-17-limited" rel="noopener noreferrer" target="_blank">Fortitude 17</a></li><li><a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">Check out&nbsp;</a><a href="https://rss.com/podcasts/becks-and-effects/" rel="noopener noreferrer" target="_blank">the elbeckio show</a></li><li><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support Amazing Apps</a></li><li><a href="https://ratethispodcast.com/amazingapps" rel="noopener noreferrer" target="_blank">Rate this podcast</a></li></ul><br/><p><br></p><p><strong><span class="ql-cursor">﻿</span>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional footballer, Emma pursued a career in software testing, even though her first role in tech was in Desktop Support — hardware, not software!</p><p>As you’ll hear, Emma is a Certified ISTQB Test Consultant and trained in Microsoft Dynamics AX 2012 and Microsoft Dynamics 365 F&amp;SCM, CE, and HR. She is currently training on the Microsoft Dynamics 365 Business Central and Ceridian Dayforce (HCM) solutions.</p><p><br></p><p>In this episode, Emma shares how she got into software testing and discusses 1) professional testing, 2) how she approaches business application projects, and 3) what testing at large can bring to Dynamics applications.</p><p><br></p><p><strong>HGHLIGHTS</strong></p><p>[01:06] How Emma came to open her own testing consultancy</p><p>[09:01] Emma’s approach to professional testing</p><p>[12:48] The qualities that Emma looks for in good test professionals</p><p>[18:09] The relationship between testing and training</p><p>[20:00] Approaches to acceptance testing that have worked well for Emma</p><p>[24:25] How Emma approaches other forms of testing on projects</p><p>[29:43] How Emma deals with testing challenges</p><p>[32:28] Other solutions that Emma’s consultancy has worked on</p><p>[34:22] Emma talks about her recently launched podcast</p><p><br></p><p><strong>RESOURCES</strong></p><ul><li>Website:&nbsp;<a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">Fortitude 17</a></li><li><a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">LinkedIn:&nbsp;</a><a href="https://uk.linkedin.com/in/emmabeckett17" rel="noopener noreferrer" target="_blank">Emma Beckett</a></li><li><a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">LinkedIn:&nbsp;</a><a href="https://www.linkedin.com/company/fortitude-17-limited" rel="noopener noreferrer" target="_blank">Fortitude 17</a></li><li><a href="https://fortitude17.com/" rel="noopener noreferrer" target="_blank">Check out&nbsp;</a><a href="https://rss.com/podcasts/becks-and-effects/" rel="noopener noreferrer" target="_blank">the elbeckio show</a></li><li><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support Amazing Apps</a></li><li><a href="https://ratethispodcast.com/amazingapps" rel="noopener noreferrer" target="_blank">Rate this podcast</a></li></ul><br/><p><br></p><p><strong><span class="ql-cursor">﻿</span>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/139]]></link><guid isPermaLink="false">Buzzsprout-12535965</guid><itunes:image href="https://artwork.captivate.fm/25ca5182-cdf1-4d12-915a-ece9826fec35/A08WPCDBimRP6xqplEgC3jqg.jpg"/><pubDate>Thu, 30 Mar 2023 02:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/02cea66c-f703-4218-8fb5-c7bf6d410d84/12535965-agile-testing-for-dynamics-365-with-emma-beckett.mp3" length="29180356" type="audio/mpeg"/><itunes:duration>40:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>139</itunes:episode><podcast:episode>139</podcast:episode></item><item><title>Deep Dive into Dynamics 365 Marketing with Malin Martnes</title><itunes:title>Deep Dive into Dynamics 365 Marketing with Malin Martnes</itunes:title><description><![CDATA[<p>#138. Our guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t have any technical background on Dynamics 365 and Power Platform but she focuses on using these systems.</p><p>In this episode, Malin talks about how she came to be a CRM consultant and set up her own consulting business.&nbsp;</p><p>&nbsp;With years of experience as a user and trainer of Dynamics 365 and Power Platform, she also discusses the integration of the HR solution with Finance &amp; Operations, tips for deploying Dynamics 365 Marketing, and the events and training sessions she helped organize.</p><p>&nbsp;<strong>Show Highlights</strong></p><ul><li>&nbsp;[01:25] Malin’s background and how she got started as a CRM consultant</li><li>[04:56] The story behind MaCoTra’s unusual name</li><li>[10:06] Malin talks about the recently concluded Cloud Technology Townhall Tallinn 2023 event</li><li>[15:16] Malin talks about the Norwegian Marketing Day she co-organized with fellow Microsoft MVP Guro Faller</li><li>[18:31] Malin discusses the integration of Dynamics 365 Human Resources with Dynamics 365 Finance &amp; Operations</li><li>[22:53] Who Dynamics 365 Marketing and ClickDimensions cater to</li><li>[26:02] Malin discusses the projects she’s done with Dynamics 365 Marketing</li><li>[29:25] How Dynamics 365 Marketing handles deliverability</li><li>[35:35] Malin shares tips to be aware of when deploying Dynamics 365 Marketing</li><li>[44:08] What’s next for Malin?</li></ul><br/><p>&nbsp;<strong>Resources</strong></p><ul><li>&nbsp;Malin's company: <a href="https://macotra.no/" rel="noopener noreferrer" target="_blank">MaCoTra AS</a></li><li><a href="https://www.packtpub.com/product/becoming-a-microsoft-dynamics-365-marketing-functional-consultant/9781803234601" rel="noopener noreferrer" target="_blank"><em>Becoming a Microsoft Dynamics 365 Marketing Functional Consultant</em></a> by Malin Martnes</li><li>Connect with Malin Martnes on <a href="https://www.linkedin.com/in/malinmartnes/" rel="noopener noreferrer" target="_blank">LinkedIn</a>, <a href="https://twitter.com/MalinMartnes" rel="noopener noreferrer" target="_blank">Twitter</a>, or via her <a href="https://malindonosomartnes.com/" rel="noopener noreferrer" target="_blank">website</a></li><li><a href="https://customery.academy/" rel="noopener noreferrer" target="_blank">Customery Academy</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#138. Our guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t have any technical background on Dynamics 365 and Power Platform but she focuses on using these systems.</p><p>In this episode, Malin talks about how she came to be a CRM consultant and set up her own consulting business.&nbsp;</p><p>&nbsp;With years of experience as a user and trainer of Dynamics 365 and Power Platform, she also discusses the integration of the HR solution with Finance &amp; Operations, tips for deploying Dynamics 365 Marketing, and the events and training sessions she helped organize.</p><p>&nbsp;<strong>Show Highlights</strong></p><ul><li>&nbsp;[01:25] Malin’s background and how she got started as a CRM consultant</li><li>[04:56] The story behind MaCoTra’s unusual name</li><li>[10:06] Malin talks about the recently concluded Cloud Technology Townhall Tallinn 2023 event</li><li>[15:16] Malin talks about the Norwegian Marketing Day she co-organized with fellow Microsoft MVP Guro Faller</li><li>[18:31] Malin discusses the integration of Dynamics 365 Human Resources with Dynamics 365 Finance &amp; Operations</li><li>[22:53] Who Dynamics 365 Marketing and ClickDimensions cater to</li><li>[26:02] Malin discusses the projects she’s done with Dynamics 365 Marketing</li><li>[29:25] How Dynamics 365 Marketing handles deliverability</li><li>[35:35] Malin shares tips to be aware of when deploying Dynamics 365 Marketing</li><li>[44:08] What’s next for Malin?</li></ul><br/><p>&nbsp;<strong>Resources</strong></p><ul><li>&nbsp;Malin's company: <a href="https://macotra.no/" rel="noopener noreferrer" target="_blank">MaCoTra AS</a></li><li><a href="https://www.packtpub.com/product/becoming-a-microsoft-dynamics-365-marketing-functional-consultant/9781803234601" rel="noopener noreferrer" target="_blank"><em>Becoming a Microsoft Dynamics 365 Marketing Functional Consultant</em></a> by Malin Martnes</li><li>Connect with Malin Martnes on <a href="https://www.linkedin.com/in/malinmartnes/" rel="noopener noreferrer" target="_blank">LinkedIn</a>, <a href="https://twitter.com/MalinMartnes" rel="noopener noreferrer" target="_blank">Twitter</a>, or via her <a href="https://malindonosomartnes.com/" rel="noopener noreferrer" target="_blank">website</a></li><li><a href="https://customery.academy/" rel="noopener noreferrer" target="_blank">Customery Academy</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/138]]></link><guid isPermaLink="false">Buzzsprout-12366383</guid><itunes:image href="https://artwork.captivate.fm/75ada6a9-6aad-4db0-a646-373f01040bfe/3XdpeXglm6EAvsvL2DvKvFld.jpg"/><pubDate>Tue, 21 Mar 2023 21:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/059cf7c8-47b2-472f-b132-51cf5c85ad33/12366383-deep-dive-into-dynamics-365-marketing-with-malin-martn.mp3" length="38944078" type="audio/mpeg"/><itunes:duration>54:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>138</itunes:episode><podcast:episode>138</podcast:episode></item><item><title>What&apos;s Next for Customery Academy?</title><itunes:title>What&apos;s Next for Customery Academy?</itunes:title><description><![CDATA[<p>#137. Customery Academy is the online business through which Amazing Apps host, Neil Benson, trains and coaches Microsoft customers and partners to build amazing, agile business applications.</p><p>In this episode, Neil shares a short history of Customery Academy, where it's at today, and its goals for 2023. Halfway through editing the episode, there's a surprise about just how many Customery Academy students have achieved their Professional Scrum Master certification thanks to his son's detective work.</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://customery.academy/" rel="noopener noreferrer" target="_blank">Customery Academy</a></li><li><a href="https://customery.academy/courses/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> free course</li><li><a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> course</li><li><a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank">Winning Agile Projects</a> masterclass for Microsoft partners</li><li><a href="https://customery.academy/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps</a> course</li><li><a href="https://www.newzenler.com/invite/iEma8t" rel="noopener noreferrer" target="_blank">New Zenler</a> online course platform</li><li><a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Amazing Applications</a> podcast</li><li><a href="https://www.podpage.com/?via=neil-benson" rel="noopener noreferrer" target="_blank">Podpage</a> podcast website hosting</li><li><a href="https://bonjoro.com/?ref=neilbenson" rel="noopener noreferrer" target="_blank">Bonjoro</a> personalised video service</li><li><a href="https://humanitix.com/au/?referralcode=548b88b8932d2aa9fc3bd90a74e9d7cf30129a1279b627c6f7" rel="noopener noreferrer" target="_blank">Humanitix</a> ticketing checkout</li><li><a href="https://studio1design.com/" rel="noopener noreferrer" target="_blank">Studio1Design</a> web design agency</li><li><a href="https://thelouisewilliams.com.au/" rel="noopener noreferrer" target="_blank">Louise Williams</a> branding expert</li><li><a href="https://www.linkedin.com/in/kartvee/" rel="noopener noreferrer" target="_blank">Karthik Vijaykumar</a> from <a href="https://designyourthinking.com/" rel="noopener noreferrer" target="_blank">Design Your Thinking</a> and <a href="https://designyourthinking.com/launch-plan/" rel="noopener noreferrer" target="_blank">The Launch Plan</a> podcast</li><li><a href="https://www.buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">BuyMeACoffee</a></li><li>Review Amazing Apps on <a href="https://podcasts.apple.com/au/podcast/amazing-applications/id1459613286" rel="noopener noreferrer" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/0L6nSl5PkXUHl3TZVCa39t" rel="noopener noreferrer" target="_blank">Spotify</a> or <a href="https://www.amazingapps.show/reviews/new/" rel="noopener noreferrer" target="_blank">AmazingApps.Show</a></li><li><a href="https://www.linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery</a> on LinkedIn</li><li><a href="https://superware.ai/" rel="noopener noreferrer" target="_blank">Superware.ai</a></li></ul><br/><p><strong>People mentioned</strong></p><ul><li><a href="https://www.linkedin.com/in/brianilland/" rel="noopener noreferrer" target="_blank">Brian Illand</a></li><li><a href="https://www.linkedin.com/in/hugues-imbeault-2a9162a5/" rel="noopener noreferrer" target="_blank">Hugues Imbeault</a></li><li><a href="https://www.linkedin.com/in/paula-dunlophr/" rel="noopener noreferrer" target="_blank">Paula Dunlop</a></li><li><a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">Dani Kahil</a></li><li><a href="https://www.linkedin.com/in/andrewbibby/" rel="noopener noreferrer" target="_blank">Andrew Bibby</a></li><li><a href="https://www.linkedin.com/in/hamishsheild/" rel="noopener noreferrer" target="_blank">Hamish Sheild</a></li><li><a href="https://www.linkedin.com/in/scottdurow/" rel="noopener noreferrer" target="_blank">Scott Durow</a></li><li><a href="https://www.linkedin.com/in/lisa-crosbie/" rel="noopener noreferrer" target="_blank">Lisa Crosbie</a></li><li><a href="https://www.linkedin.com/in/binkster/" rel="noopener noreferrer" target="_blank">Ben Inkster</a></li><li><a href="https://www.linkedin.com/in/nirav-mehta-733393a/" rel="noopener noreferrer" target="_blank">Nirav Mehta</a></li><li><a href="https://www.linkedin.com/in/johnbordin/" rel="noopener noreferrer" target="_blank">John Bordin</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p>]]></description><content:encoded><![CDATA[<p>#137. Customery Academy is the online business through which Amazing Apps host, Neil Benson, trains and coaches Microsoft customers and partners to build amazing, agile business applications.</p><p>In this episode, Neil shares a short history of Customery Academy, where it's at today, and its goals for 2023. Halfway through editing the episode, there's a surprise about just how many Customery Academy students have achieved their Professional Scrum Master certification thanks to his son's detective work.</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://customery.academy/" rel="noopener noreferrer" target="_blank">Customery Academy</a></li><li><a href="https://customery.academy/courses/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> free course</li><li><a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> course</li><li><a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank">Winning Agile Projects</a> masterclass for Microsoft partners</li><li><a href="https://customery.academy/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps</a> course</li><li><a href="https://www.newzenler.com/invite/iEma8t" rel="noopener noreferrer" target="_blank">New Zenler</a> online course platform</li><li><a href="https://amazingapps.show/" rel="noopener noreferrer" target="_blank">Amazing Applications</a> podcast</li><li><a href="https://www.podpage.com/?via=neil-benson" rel="noopener noreferrer" target="_blank">Podpage</a> podcast website hosting</li><li><a href="https://bonjoro.com/?ref=neilbenson" rel="noopener noreferrer" target="_blank">Bonjoro</a> personalised video service</li><li><a href="https://humanitix.com/au/?referralcode=548b88b8932d2aa9fc3bd90a74e9d7cf30129a1279b627c6f7" rel="noopener noreferrer" target="_blank">Humanitix</a> ticketing checkout</li><li><a href="https://studio1design.com/" rel="noopener noreferrer" target="_blank">Studio1Design</a> web design agency</li><li><a href="https://thelouisewilliams.com.au/" rel="noopener noreferrer" target="_blank">Louise Williams</a> branding expert</li><li><a href="https://www.linkedin.com/in/kartvee/" rel="noopener noreferrer" target="_blank">Karthik Vijaykumar</a> from <a href="https://designyourthinking.com/" rel="noopener noreferrer" target="_blank">Design Your Thinking</a> and <a href="https://designyourthinking.com/launch-plan/" rel="noopener noreferrer" target="_blank">The Launch Plan</a> podcast</li><li><a href="https://www.buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">BuyMeACoffee</a></li><li>Review Amazing Apps on <a href="https://podcasts.apple.com/au/podcast/amazing-applications/id1459613286" rel="noopener noreferrer" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/0L6nSl5PkXUHl3TZVCa39t" rel="noopener noreferrer" target="_blank">Spotify</a> or <a href="https://www.amazingapps.show/reviews/new/" rel="noopener noreferrer" target="_blank">AmazingApps.Show</a></li><li><a href="https://www.linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery</a> on LinkedIn</li><li><a href="https://superware.ai/" rel="noopener noreferrer" target="_blank">Superware.ai</a></li></ul><br/><p><strong>People mentioned</strong></p><ul><li><a href="https://www.linkedin.com/in/brianilland/" rel="noopener noreferrer" target="_blank">Brian Illand</a></li><li><a href="https://www.linkedin.com/in/hugues-imbeault-2a9162a5/" rel="noopener noreferrer" target="_blank">Hugues Imbeault</a></li><li><a href="https://www.linkedin.com/in/paula-dunlophr/" rel="noopener noreferrer" target="_blank">Paula Dunlop</a></li><li><a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">Dani Kahil</a></li><li><a href="https://www.linkedin.com/in/andrewbibby/" rel="noopener noreferrer" target="_blank">Andrew Bibby</a></li><li><a href="https://www.linkedin.com/in/hamishsheild/" rel="noopener noreferrer" target="_blank">Hamish Sheild</a></li><li><a href="https://www.linkedin.com/in/scottdurow/" rel="noopener noreferrer" target="_blank">Scott Durow</a></li><li><a href="https://www.linkedin.com/in/lisa-crosbie/" rel="noopener noreferrer" target="_blank">Lisa Crosbie</a></li><li><a href="https://www.linkedin.com/in/binkster/" rel="noopener noreferrer" target="_blank">Ben Inkster</a></li><li><a href="https://www.linkedin.com/in/nirav-mehta-733393a/" rel="noopener noreferrer" target="_blank">Nirav Mehta</a></li><li><a href="https://www.linkedin.com/in/johnbordin/" rel="noopener noreferrer" target="_blank">John Bordin</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/137]]></link><guid isPermaLink="false">Buzzsprout-12295197</guid><itunes:image href="https://artwork.captivate.fm/413f71a6-660e-4ba7-8c30-a7bcc450fd8f/7TkKT4zDAt9jNjR2VG6-jz3k.jpg"/><pubDate>Thu, 23 Feb 2023 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e2cf4d60-33c6-4923-92cb-46cffa9d0ebc/12295197-what-s-next-for-customery-academy.mp3" length="11195784" type="audio/mpeg"/><itunes:duration>15:29</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>137</itunes:episode><podcast:episode>137</podcast:episode></item><item><title>Professional Scrum and DevOps with Richard Hundhausen</title><itunes:title>Professional Scrum and DevOps with Richard Hundhausen</itunes:title><description><![CDATA[<p>136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus Scaled Professional Scrum Framework. As you’ll hear, Richard doesn’t have a background in Dynamics 365 or Power Platform, but he’s no stranger to developing apps on Microsoft technology.</p><p>In this episode, Richard talks about his experience working with Microsoft and how he got started with Scrum. Drawing from his over 30 years of software development experience and over 20 years of training experience, he also discusses the merits of big bang releases versus incremental releases, product thinking versus project thinking, and what’s next with Scrum.</p><p><strong>Show Highlights</strong></p><ul><li>&nbsp;[06:07] Richard’s Scrum origin</li><li>[13:55] Richard’s guidelines for helping a team decide when to adopt Scrum</li><li>[20:56] On the interplay between Scrum and DevOps</li><li>[26:06] How product owners can be successful</li><li>[31:32] Big bang releases versus incremental releases</li><li>[34:53] The origins of Nexus Scaled Scrum Framework</li><li>[44:03] Where Scrum is headed next</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://accentient.com/" rel="noopener noreferrer" target="_blank">Accentient</a></li><li><a href="https://www.scrum.org/resources/nexus-guide" rel="noopener noreferrer" target="_blank">Nexus Scaled Professional Scrum Framework</a></li><li><a href="https://www.amazon.com/Professional-Development-DevOps-Developer-Reference/dp/0136789234" rel="noopener noreferrer" target="_blank"><em>Professional Scrum Development with Azure DevOps</em></a> by Richard Hundhausen</li><li>Connect with Richard Hundhausen on <a href="https://www.linkedin.com/in/rhundhausen/" rel="noopener noreferrer" target="_blank">LinkedIn</a> or <a href="https://twitter.com/rhundhausen" rel="noopener noreferrer" target="_blank">Twitter</a></li><li><a href="https://martinfowler.com/bliki/FlaccidScrum.html" rel="noopener noreferrer" target="_blank">"Flaccid Scrum"</a> by Martin Fowler</li><li><a href="https://www.scrum.org/resources/blog/should-our-team-use-scrum" rel="noopener noreferrer" target="_blank">“Should Our Team Use Scrum?”</a> by Richard Hundhausen</li><li><a href="http://larmanslaws.org/" rel="noopener noreferrer" target="_blank">“Larman’s Laws of Organizational Behavior”</a> by Craig Larman</li><li><a href="https://less.works/less/management/role-of-manager" rel="noopener noreferrer" target="_blank">“Role of Manager”</a> by LeSS</li><li><a href="https://www.scrum.org/resources/blog/resurrecting-much-maligned-scrum-scrums" rel="noopener noreferrer" target="_blank">"Resurrecting the Much-Maligned Scrum of Scrums"</a> by Charles Bradley</li><li><a href="https://kenschwaber.wordpress.com/2013/08/06/unsafe-at-any-speed/" rel="noopener noreferrer" target="_blank">"unSAFe at any speed"</a> by Ken Schwaber</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus Scaled Professional Scrum Framework. As you’ll hear, Richard doesn’t have a background in Dynamics 365 or Power Platform, but he’s no stranger to developing apps on Microsoft technology.</p><p>In this episode, Richard talks about his experience working with Microsoft and how he got started with Scrum. Drawing from his over 30 years of software development experience and over 20 years of training experience, he also discusses the merits of big bang releases versus incremental releases, product thinking versus project thinking, and what’s next with Scrum.</p><p><strong>Show Highlights</strong></p><ul><li>&nbsp;[06:07] Richard’s Scrum origin</li><li>[13:55] Richard’s guidelines for helping a team decide when to adopt Scrum</li><li>[20:56] On the interplay between Scrum and DevOps</li><li>[26:06] How product owners can be successful</li><li>[31:32] Big bang releases versus incremental releases</li><li>[34:53] The origins of Nexus Scaled Scrum Framework</li><li>[44:03] Where Scrum is headed next</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://accentient.com/" rel="noopener noreferrer" target="_blank">Accentient</a></li><li><a href="https://www.scrum.org/resources/nexus-guide" rel="noopener noreferrer" target="_blank">Nexus Scaled Professional Scrum Framework</a></li><li><a href="https://www.amazon.com/Professional-Development-DevOps-Developer-Reference/dp/0136789234" rel="noopener noreferrer" target="_blank"><em>Professional Scrum Development with Azure DevOps</em></a> by Richard Hundhausen</li><li>Connect with Richard Hundhausen on <a href="https://www.linkedin.com/in/rhundhausen/" rel="noopener noreferrer" target="_blank">LinkedIn</a> or <a href="https://twitter.com/rhundhausen" rel="noopener noreferrer" target="_blank">Twitter</a></li><li><a href="https://martinfowler.com/bliki/FlaccidScrum.html" rel="noopener noreferrer" target="_blank">"Flaccid Scrum"</a> by Martin Fowler</li><li><a href="https://www.scrum.org/resources/blog/should-our-team-use-scrum" rel="noopener noreferrer" target="_blank">“Should Our Team Use Scrum?”</a> by Richard Hundhausen</li><li><a href="http://larmanslaws.org/" rel="noopener noreferrer" target="_blank">“Larman’s Laws of Organizational Behavior”</a> by Craig Larman</li><li><a href="https://less.works/less/management/role-of-manager" rel="noopener noreferrer" target="_blank">“Role of Manager”</a> by LeSS</li><li><a href="https://www.scrum.org/resources/blog/resurrecting-much-maligned-scrum-scrums" rel="noopener noreferrer" target="_blank">"Resurrecting the Much-Maligned Scrum of Scrums"</a> by Charles Bradley</li><li><a href="https://kenschwaber.wordpress.com/2013/08/06/unsafe-at-any-speed/" rel="noopener noreferrer" target="_blank">"unSAFe at any speed"</a> by Ken Schwaber</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/136]]></link><guid isPermaLink="false">Buzzsprout-12096659</guid><itunes:image href="https://artwork.captivate.fm/43414474-8984-4439-ae50-d8c5cfb49727/Bjj1Ai5vcdVB0u9s-Pn6190W.jpg"/><pubDate>Thu, 16 Feb 2023 02:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/85137da0-c8ff-44a0-8bb0-2d8faad69de0/12096659-professional-scrum-and-devops-with-richard-hundhausen.mp3" length="37675151" type="audio/mpeg"/><itunes:duration>52:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>136</itunes:episode><podcast:episode>136</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-85137da0-c8ff-44a0-8bb0-2d8faad69de0.json" type="application/json+chapters"/></item><item><title>I&apos;m Beginning to Hate Scrum</title><itunes:title>I&apos;m Beginning to Hate Scrum</itunes:title><description><![CDATA[<p>#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. <br/><br/>It&apos;s a shame, then, that Remy doesn&apos;t understand Scrum. And doesn&apos;t want to understand Scrum.<br/><br/>Don&apos;t be like Remy.<br/><br/><b>Resources</b></p><ul><li><a href='https://kanban.university/kanban-guide/'>Kanban Guide</a> on Kanban University</li><li><a href='https://www.scrum.org/courses/professional-scrum-with-kanban-training '>Professional Scrum with Kanban</a> training from Scrum.org</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. <br/><br/>It&apos;s a shame, then, that Remy doesn&apos;t understand Scrum. And doesn&apos;t want to understand Scrum.<br/><br/>Don&apos;t be like Remy.<br/><br/><b>Resources</b></p><ul><li><a href='https://kanban.university/kanban-guide/'>Kanban Guide</a> on Kanban University</li><li><a href='https://www.scrum.org/courses/professional-scrum-with-kanban-training '>Professional Scrum with Kanban</a> training from Scrum.org</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/135]]></link><guid isPermaLink="false">Buzzsprout-12096646</guid><itunes:image href="https://artwork.captivate.fm/384ef35a-b3ab-4af8-b3a5-bb1f25ffa285/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Thu, 09 Feb 2023 09:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/a3804581-b2b5-44e6-a9b6-32e55828d11c/12096646-i-m-beginning-to-hate-scrum.mp3" length="8251979" type="audio/mpeg"/><itunes:duration>11:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>135</itunes:episode><podcast:episode>135</podcast:episode></item><item><title>Is Power Fx really low code? with Rishona Elijah</title><itunes:title>Is Power Fx really low code? with Rishona Elijah</itunes:title><description><![CDATA[<p>#134. Rishona Elijah is a Microsoft MVP and Microsoft Certified Trainer, who works as a Power Platform Trainer and Evangelist at Barhead Solutions in Sydney, Australia. She spends most of her time running training sessions and delivering events around Power Platform to business users to show them what they can achieve with this technology.</p><p>In this episode, Rishona shares how she got started in Business Applications, how she uses her blog to help business users, and the latest innovations with Power Virtual Agents.&nbsp;</p><p>Rishona also talks about whether Power Fx is really part of a low-code platform and new features from Microsoft’s acquisition of Nuance that are being incorporated into Power Platform.</p><p><strong>Show Highlights</strong></p><ul><li>[02:05] Rishona’s work at Barhead Solutions</li><li>[05:47] What Rishona blogs about</li><li>[07:38] The latest innovations with Power Virtual Agents</li><li>[13:25] On whether Power Fx dispels Microsoft’s promise of no-code solutions</li><li>[16:40] The types of people that attend Rishona’s training sessions</li><li>[21:32] The latest innovations with Power Automate</li><li>[25:22] How Rishona got into Business Applications</li><li>[26:47] Rishona’s advice for people thinking about a career in Business Applications</li></ul><br/><p>&nbsp;<strong>Resources</strong></p><ul><li><a href="https://barhead.com/" rel="noopener noreferrer" target="_blank">Barhead Solutions</a></li><li>Connect with Rishona on <a href="https://www.linkedin.com/in/rishonaelijah/" rel="noopener noreferrer" target="_blank">LinkedIn</a>, <a href="https://twitter.com/rishonaelijah" rel="noopener noreferrer" target="_blank">Twitter</a>, or <a href="https://www.tiktok.com/@rishona_powerplatform" rel="noopener noreferrer" target="_blank">TikTok</a></li><li>Check out Rishona’s <a href="https://rishonapowerplatform.com/blog/" rel="noopener noreferrer" target="_blank">blog</a></li><li><a href="https://customery.academy/" rel="noopener noreferrer" target="_blank">Customery Academy</a></li><li><a href="https://customery.academy/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#134. Rishona Elijah is a Microsoft MVP and Microsoft Certified Trainer, who works as a Power Platform Trainer and Evangelist at Barhead Solutions in Sydney, Australia. She spends most of her time running training sessions and delivering events around Power Platform to business users to show them what they can achieve with this technology.</p><p>In this episode, Rishona shares how she got started in Business Applications, how she uses her blog to help business users, and the latest innovations with Power Virtual Agents.&nbsp;</p><p>Rishona also talks about whether Power Fx is really part of a low-code platform and new features from Microsoft’s acquisition of Nuance that are being incorporated into Power Platform.</p><p><strong>Show Highlights</strong></p><ul><li>[02:05] Rishona’s work at Barhead Solutions</li><li>[05:47] What Rishona blogs about</li><li>[07:38] The latest innovations with Power Virtual Agents</li><li>[13:25] On whether Power Fx dispels Microsoft’s promise of no-code solutions</li><li>[16:40] The types of people that attend Rishona’s training sessions</li><li>[21:32] The latest innovations with Power Automate</li><li>[25:22] How Rishona got into Business Applications</li><li>[26:47] Rishona’s advice for people thinking about a career in Business Applications</li></ul><br/><p>&nbsp;<strong>Resources</strong></p><ul><li><a href="https://barhead.com/" rel="noopener noreferrer" target="_blank">Barhead Solutions</a></li><li>Connect with Rishona on <a href="https://www.linkedin.com/in/rishonaelijah/" rel="noopener noreferrer" target="_blank">LinkedIn</a>, <a href="https://twitter.com/rishonaelijah" rel="noopener noreferrer" target="_blank">Twitter</a>, or <a href="https://www.tiktok.com/@rishona_powerplatform" rel="noopener noreferrer" target="_blank">TikTok</a></li><li>Check out Rishona’s <a href="https://rishonapowerplatform.com/blog/" rel="noopener noreferrer" target="_blank">blog</a></li><li><a href="https://customery.academy/" rel="noopener noreferrer" target="_blank">Customery Academy</a></li><li><a href="https://customery.academy/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/134]]></link><guid isPermaLink="false">Buzzsprout-12096638</guid><itunes:image href="https://artwork.captivate.fm/9070fbd0-5b27-4655-aa4f-2570489804c1/687nLskjrrxu-ku1KPwwjrKU.jpg"/><pubDate>Tue, 31 Jan 2023 23:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/cae596e6-763e-4123-9629-4a55cf0b016b/12096638-is-power-fx-really-low-code-with-rishona-elijah.mp3" length="22565683" type="audio/mpeg"/><itunes:duration>31:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>134</itunes:episode><podcast:episode>134</podcast:episode></item><item><title>Power Platform Governance Possibilities with Michael Roth</title><itunes:title>Power Platform Governance Possibilities with Michael Roth</itunes:title><description><![CDATA[<p>#133. Today’s guest is Michael Roth, a Power Platform consultant with Avanade who specializes in governance.</p><p>In this episode, Michael walks us through how he keeps business apps amazing by working on only the fun stuff, i.e., governance and licensing, and understanding how users experience tech, specifically Power Platform.</p><p>Michael also highlights the importance of governance and shares with us some of the biggest mistakes he sees organizations make when they don’t consider governance, what he would like to see Microsoft improve, and more.</p><p><strong>Show Highlights</strong></p><ul><li>[03:04] How Michael got into business applications</li><li>[08:06] The types of people that typically think about governance</li><li>[12:10] Mistakes organizations make when they don’t consider governance</li><li>[17:05] How Michael thinks of the Microsoft Power Platform Center of Excellence starter kit</li><li>[22:20] Benefits of Managed Environments for customers</li><li>[26:52] What Michael would like to see Microsoft work on next</li><li>[29:20] On fusion teams and fusion development</li><li>[35:38] Michael’s style and take on feminism</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a>. Learn Scrum, achieve your PSM1 certification, apply successful Scrum patterns to Dynamics 365 and Power Platform apps.</li><li><a href="https://www.avanade.com/en" rel="noopener noreferrer" target="_blank">Avanade</a></li><li>Customery on <a href="https://www.linkedin.com/company/customery/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Connect with Michael on <a href="https://twitter.com/michaelroth42" rel="noopener noreferrer" target="_blank">Twitter</a> or <a href="https://www.linkedin.com/in/michael-roth-handsomeguy/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Check out Michael’s <a href="https://www.michaelroth42.com/" rel="noopener noreferrer" target="_blank">blog</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#133. Today’s guest is Michael Roth, a Power Platform consultant with Avanade who specializes in governance.</p><p>In this episode, Michael walks us through how he keeps business apps amazing by working on only the fun stuff, i.e., governance and licensing, and understanding how users experience tech, specifically Power Platform.</p><p>Michael also highlights the importance of governance and shares with us some of the biggest mistakes he sees organizations make when they don’t consider governance, what he would like to see Microsoft improve, and more.</p><p><strong>Show Highlights</strong></p><ul><li>[03:04] How Michael got into business applications</li><li>[08:06] The types of people that typically think about governance</li><li>[12:10] Mistakes organizations make when they don’t consider governance</li><li>[17:05] How Michael thinks of the Microsoft Power Platform Center of Excellence starter kit</li><li>[22:20] Benefits of Managed Environments for customers</li><li>[26:52] What Michael would like to see Microsoft work on next</li><li>[29:20] On fusion teams and fusion development</li><li>[35:38] Michael’s style and take on feminism</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a>. Learn Scrum, achieve your PSM1 certification, apply successful Scrum patterns to Dynamics 365 and Power Platform apps.</li><li><a href="https://www.avanade.com/en" rel="noopener noreferrer" target="_blank">Avanade</a></li><li>Customery on <a href="https://www.linkedin.com/company/customery/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Connect with Michael on <a href="https://twitter.com/michaelroth42" rel="noopener noreferrer" target="_blank">Twitter</a> or <a href="https://www.linkedin.com/in/michael-roth-handsomeguy/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Check out Michael’s <a href="https://www.michaelroth42.com/" rel="noopener noreferrer" target="_blank">blog</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/133]]></link><guid isPermaLink="false">Buzzsprout-11975930</guid><itunes:image href="https://artwork.captivate.fm/6e798656-b295-4a5a-bfb6-420e17411295/4Z2_OY_-wAYyZAbo4g-0LEEu.jpg"/><pubDate>Wed, 04 Jan 2023 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/13bf1ebb-fc1a-4d16-9640-8e95e693063e/11975930-power-platform-governance-possibilities-with-michael-r.mp3" length="29967012" type="audio/mpeg"/><itunes:duration>41:32</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>133</itunes:episode><podcast:episode>133</podcast:episode></item><item><title>Using Figma to design business apps with Andrew Ly</title><itunes:title>Using Figma to design business apps with Andrew Ly</itunes:title><description><![CDATA[<p>132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia.</p><p>Andrew shares his 22 years of experience in the Microsoft space, including the type of work he does and the clients he works with.</p><p>Andrew also gives his two cents on the low-code, no-code approach and talks about the demand of in a day trainings like App-in-a-Day sessions, Figma, and Power Platform applications.</p><p><strong>Show Highlights</strong></p><ul><li>[02:48] Andrew’s background and what it’s like living and working in Australia</li><li>[05:13] What Andrew and Neil do to keep fit these days</li><li>[06:58] Andrew’s life at IBM, the type of work he does, and the clients he’s working with</li><li>[09:50] Maximizing the benefit of having sales systems, and building apps that work the way the individual does</li><li>[11:31] On helping clients scale up and scale out, and get out of challenging situations</li><li>[16:59] App in a Day sessions’ demand today</li><li>[19:05] Training programs that are centered around creating a sense of community internally</li><li>[24:30] On the acquisition of Figma and why it’s a great tool</li><li>[31:50] Technology overlapping with Biz Apps, including virtual reality</li><li>[39:09] Andrew’s suggestions on which areas to specialize in</li><li>[42:51] Andrew’s plans, including doing more coding and speaking sessions</li></ul><br/><p><strong>Resources</strong></p><ul><li>Connect with Andrew on <a href="https://mobile.twitter.com/365lyf" rel="noopener noreferrer" target="_blank">Twitter</a>, <a href="https://www.youtube.com/channel/UCAj2oZRmqGllCXtyAxDmDGA" rel="noopener noreferrer" target="_blank">YouTube</a> or <a href="https://www.linkedin.com/in/andrewlyadelaide/?originalSubdomain=au" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Read Andrew's blog: <a href="https://365lyf.com/" rel="noopener noreferrer" target="_blank">365lyf</a>&nbsp;</li><li><a href="https://pcf.gallery/" rel="noopener noreferrer" target="_blank">PCF Gallery</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>132. Today’s guest is Andrew Ly, a Microsoft Business Applications Solutioning Lead at IBM Consulting in Australia.</p><p>Andrew shares his 22 years of experience in the Microsoft space, including the type of work he does and the clients he works with.</p><p>Andrew also gives his two cents on the low-code, no-code approach and talks about the demand of in a day trainings like App-in-a-Day sessions, Figma, and Power Platform applications.</p><p><strong>Show Highlights</strong></p><ul><li>[02:48] Andrew’s background and what it’s like living and working in Australia</li><li>[05:13] What Andrew and Neil do to keep fit these days</li><li>[06:58] Andrew’s life at IBM, the type of work he does, and the clients he’s working with</li><li>[09:50] Maximizing the benefit of having sales systems, and building apps that work the way the individual does</li><li>[11:31] On helping clients scale up and scale out, and get out of challenging situations</li><li>[16:59] App in a Day sessions’ demand today</li><li>[19:05] Training programs that are centered around creating a sense of community internally</li><li>[24:30] On the acquisition of Figma and why it’s a great tool</li><li>[31:50] Technology overlapping with Biz Apps, including virtual reality</li><li>[39:09] Andrew’s suggestions on which areas to specialize in</li><li>[42:51] Andrew’s plans, including doing more coding and speaking sessions</li></ul><br/><p><strong>Resources</strong></p><ul><li>Connect with Andrew on <a href="https://mobile.twitter.com/365lyf" rel="noopener noreferrer" target="_blank">Twitter</a>, <a href="https://www.youtube.com/channel/UCAj2oZRmqGllCXtyAxDmDGA" rel="noopener noreferrer" target="_blank">YouTube</a> or <a href="https://www.linkedin.com/in/andrewlyadelaide/?originalSubdomain=au" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Read Andrew's blog: <a href="https://365lyf.com/" rel="noopener noreferrer" target="_blank">365lyf</a>&nbsp;</li><li><a href="https://pcf.gallery/" rel="noopener noreferrer" target="_blank">PCF Gallery</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/132]]></link><guid isPermaLink="false">Buzzsprout-11799324</guid><itunes:image href="https://artwork.captivate.fm/4a8c0a44-79c3-4150-aa7a-a6fecd05cdbb/A2NVdH5XEOfqkpI2yUebKCOU.jpg"/><pubDate>Wed, 14 Dec 2022 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/20e9691d-4a4b-4a91-9a2c-91f01621346f/11799324-using-figma-to-design-business-apps-with-andrew-ly.mp3" length="35641718" type="audio/mpeg"/><itunes:duration>49:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>132</itunes:episode><podcast:episode>132</podcast:episode></item><item><title>Deploying Dynamics 365 Field Service with Magnus Sørensen</title><itunes:title>Deploying Dynamics 365 Field Service with Magnus Sørensen</itunes:title><description><![CDATA[<p>#131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark.&nbsp;</p><p>&nbsp;Magnus shares with us some of the Field Service projects he has worked on, as well as the interesting challenges that his customers have encountered using the application.</p><p>Plus, Magnus talks about what’s new and next for Field Service and gives a few tips for teams implementing the application.</p><p>&nbsp;<strong>Episode Highlights</strong></p><ul><li>[0:30] Magnus’ background and his career in business applications</li><li>[03:29] Magnus’ experience using Dynamics 365 Field Service</li><li>[06:27] The challenges of using Field Service in Denmark</li><li>[10:03] On whether Field Service is often integrated with back-office systems</li><li>[10:58] Demand for resource scheduling optimization</li><li>[13:45] Comparing Field Service and Resco</li><li>[17:08] What's new and next for Dynamics 365 Field Service</li><li>[22:06] Features and changes that Magnus would like to see Field Service implement</li><li>[24:07] Top three lessons Magnus has for teams building or deploying Field Service</li><li>[27:44] Magnus’ experience co-organizing Nordic Summit 2022</li><li>[30:10] On why the Nordic Summit is a free event</li></ul><br/><p>&nbsp;<strong>Resources</strong></p><ul><li><a href="https://delegate.dk/kontakt/" rel="noopener noreferrer" target="_blank">Delegate.dk</a></li><li>Delegate on <a href="https://www.linkedin.com/company/delegate/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Connect with Magnus on <a href="http://@xrmwizard" rel="noopener noreferrer" target="_blank">Twitter</a> or <a href="https://dk.linkedin.com/in/xrmwizard/en" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Follow the Power Platform Weekly newsletter on <a href="https://twitter.com/pp_weekly" rel="noopener noreferrer" target="_blank">Twitter</a></li><li>Read Magnus’ blog at <a href="https://www.xrm.dev/" rel="noopener noreferrer" target="_blank">XRM.DEV</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#131. Today’s guest is Magnus Gether Sørensen, a Dynamics 365 Field Service expert at Delegate in Denmark.&nbsp;</p><p>&nbsp;Magnus shares with us some of the Field Service projects he has worked on, as well as the interesting challenges that his customers have encountered using the application.</p><p>Plus, Magnus talks about what’s new and next for Field Service and gives a few tips for teams implementing the application.</p><p>&nbsp;<strong>Episode Highlights</strong></p><ul><li>[0:30] Magnus’ background and his career in business applications</li><li>[03:29] Magnus’ experience using Dynamics 365 Field Service</li><li>[06:27] The challenges of using Field Service in Denmark</li><li>[10:03] On whether Field Service is often integrated with back-office systems</li><li>[10:58] Demand for resource scheduling optimization</li><li>[13:45] Comparing Field Service and Resco</li><li>[17:08] What's new and next for Dynamics 365 Field Service</li><li>[22:06] Features and changes that Magnus would like to see Field Service implement</li><li>[24:07] Top three lessons Magnus has for teams building or deploying Field Service</li><li>[27:44] Magnus’ experience co-organizing Nordic Summit 2022</li><li>[30:10] On why the Nordic Summit is a free event</li></ul><br/><p>&nbsp;<strong>Resources</strong></p><ul><li><a href="https://delegate.dk/kontakt/" rel="noopener noreferrer" target="_blank">Delegate.dk</a></li><li>Delegate on <a href="https://www.linkedin.com/company/delegate/" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Connect with Magnus on <a href="http://@xrmwizard" rel="noopener noreferrer" target="_blank">Twitter</a> or <a href="https://dk.linkedin.com/in/xrmwizard/en" rel="noopener noreferrer" target="_blank">LinkedIn</a></li><li>Follow the Power Platform Weekly newsletter on <a href="https://twitter.com/pp_weekly" rel="noopener noreferrer" target="_blank">Twitter</a></li><li>Read Magnus’ blog at <a href="https://www.xrm.dev/" rel="noopener noreferrer" target="_blank">XRM.DEV</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-11755108</guid><itunes:image href="https://artwork.captivate.fm/d4073dd4-b00c-4a41-ab85-a3186d21011f/5UjJ7b0OzmD55PWWbKQLhdYY.jpg"/><pubDate>Thu, 24 Nov 2022 14:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/0c8a27ab-ebd6-4ec2-a60d-2456d4e97896/11755108-deploying-dynamics-365-field-service-with-magnus-soren.mp3" length="27320084" type="audio/mpeg"/><itunes:duration>37:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>131</itunes:episode><podcast:episode>131</podcast:episode></item><item><title>Sprint 1 is done!</title><itunes:title>Sprint 1 is done!</itunes:title><description><![CDATA[<p>#130. Sprint 1 is a magical, wonderful, beautiful thing. Find out how my messy, unstructured and un-estimated sprint 1 unfurled on a recent project to build a Power Platform app for a mid-size Microsoft customer in financial services.</p><p>In-person conferences I didn't attend:</p><ul><li><a href="https://learn.microsoft.com/en-us/events/mppc-2022/" rel="noopener noreferrer" target="_blank">Power Platform Conference</a></li><li><a href="https://nordicsummit.info/" rel="noopener noreferrer" target="_blank">Nordic Summit</a></li><li><a href="https://www.southcoastsummit.com/" rel="noopener noreferrer" target="_blank">South Coast Summit</a></li></ul><br/><p>Upcoming online conferences I'm presenting at:</p><ul><li>2 Nov 2022 at <a href="https://365.training/Courses/Detail/Power24-11-2022" rel="noopener noreferrer" target="_blank">Power Platform 24</a></li><li>4 Nov 2022 at <a href="https://powerusers.microsoft.com/t5/Wellington-Dynamics-Power/New-Zealand-Business-Applications-Summit/ev-p/1810607" rel="noopener noreferrer" target="_blank">New Zealand Business Applications Summit</a></li></ul><br/><p>Learn how to qualify, pitch, propose and close more agile projects:</p><ul><li><a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank"><strong>Winning Agile Projects</strong></a></li></ul><br/><p>Tools we're using in sprint one:</p><ul><li><a href="https://miro.com" rel="noopener noreferrer" target="_blank">Miro </a>for visual collaboration</li><li>Atlassian <a href="https://www.atlassian.com/software/confluence" rel="noopener noreferrer" target="_blank">Confluence </a>for wiki pages</li><li>Atlassian <a href="https://www.atlassian.com/software/bitbucket" rel="noopener noreferrer" target="_blank">Bitbucket </a>and <a href="https://www.atlassian.com/software/sourcetree" rel="noopener noreferrer" target="_blank">Sourcetree </a>for source control</li><li><a href="https://dev.azure.com" rel="noopener noreferrer" target="_blank">Azure DevOps</a> for backlog, boards and pipelines</li><li><a href="https://slack.com" rel="noopener noreferrer" target="_blank">Slack </a>for chat</li><li><a href="https://zoom.com" rel="noopener noreferrer" target="_blank">Zoom </a>for meetings</li><li><a href="https://www.microsoft.com/en-au/microsoft-365/sharepoint/collaboration" rel="noopener noreferrer" target="_blank">SharePoint </a>for file sharing</li><li><a href="https://copy.ai" rel="noopener noreferrer" target="_blank">Copy.ai</a> for AI-assisted creative copywriting</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#130. Sprint 1 is a magical, wonderful, beautiful thing. Find out how my messy, unstructured and un-estimated sprint 1 unfurled on a recent project to build a Power Platform app for a mid-size Microsoft customer in financial services.</p><p>In-person conferences I didn't attend:</p><ul><li><a href="https://learn.microsoft.com/en-us/events/mppc-2022/" rel="noopener noreferrer" target="_blank">Power Platform Conference</a></li><li><a href="https://nordicsummit.info/" rel="noopener noreferrer" target="_blank">Nordic Summit</a></li><li><a href="https://www.southcoastsummit.com/" rel="noopener noreferrer" target="_blank">South Coast Summit</a></li></ul><br/><p>Upcoming online conferences I'm presenting at:</p><ul><li>2 Nov 2022 at <a href="https://365.training/Courses/Detail/Power24-11-2022" rel="noopener noreferrer" target="_blank">Power Platform 24</a></li><li>4 Nov 2022 at <a href="https://powerusers.microsoft.com/t5/Wellington-Dynamics-Power/New-Zealand-Business-Applications-Summit/ev-p/1810607" rel="noopener noreferrer" target="_blank">New Zealand Business Applications Summit</a></li></ul><br/><p>Learn how to qualify, pitch, propose and close more agile projects:</p><ul><li><a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank"><strong>Winning Agile Projects</strong></a></li></ul><br/><p>Tools we're using in sprint one:</p><ul><li><a href="https://miro.com" rel="noopener noreferrer" target="_blank">Miro </a>for visual collaboration</li><li>Atlassian <a href="https://www.atlassian.com/software/confluence" rel="noopener noreferrer" target="_blank">Confluence </a>for wiki pages</li><li>Atlassian <a href="https://www.atlassian.com/software/bitbucket" rel="noopener noreferrer" target="_blank">Bitbucket </a>and <a href="https://www.atlassian.com/software/sourcetree" rel="noopener noreferrer" target="_blank">Sourcetree </a>for source control</li><li><a href="https://dev.azure.com" rel="noopener noreferrer" target="_blank">Azure DevOps</a> for backlog, boards and pipelines</li><li><a href="https://slack.com" rel="noopener noreferrer" target="_blank">Slack </a>for chat</li><li><a href="https://zoom.com" rel="noopener noreferrer" target="_blank">Zoom </a>for meetings</li><li><a href="https://www.microsoft.com/en-au/microsoft-365/sharepoint/collaboration" rel="noopener noreferrer" target="_blank">SharePoint </a>for file sharing</li><li><a href="https://copy.ai" rel="noopener noreferrer" target="_blank">Copy.ai</a> for AI-assisted creative copywriting</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/130]]></link><guid isPermaLink="false">Buzzsprout-11532188</guid><itunes:image href="https://artwork.captivate.fm/6f273fa6-d6ae-40c9-bb8c-e52f8dfbfdd5/Nshg1xv0eqhLkh9TNORV4hKl.jpg"/><pubDate>Thu, 20 Oct 2022 08:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/947be28c-fd92-41b7-94cc-facd7bc25086/11532188-sprint-1-is-done.mp3" length="11077084" type="audio/mpeg"/><itunes:duration>15:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>130</itunes:episode><podcast:episode>130</podcast:episode></item><item><title>Estimating Requirements for Your Microsoft Business App</title><itunes:title>Estimating Requirements for Your Microsoft Business App</itunes:title><description><![CDATA[<p>#129. Learn how to use story point estimation to estimate the relative size of your Dynamics 365 or Power Platform application's requirements.</p><p>You'll also learn:</p><ul><li>How to slice user stories into the right size for estimation and development</li><li>How to decide on a standard user story for comparing other stories against when estimating</li><li>How to use affinity estimation or planning poker to estimate the relative size of user stories</li><li>How to derive the duration that describes how long it'll take to build the feature after you've estimated the size</li></ul><br/><p>This episode is the third of three episodes taken from my new course: <a href="https://customery.academy/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a>. You can join for free today and get access to the first three sections containing 17 video lessons and 3 quizzes to test your understanding.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#129. Learn how to use story point estimation to estimate the relative size of your Dynamics 365 or Power Platform application's requirements.</p><p>You'll also learn:</p><ul><li>How to slice user stories into the right size for estimation and development</li><li>How to decide on a standard user story for comparing other stories against when estimating</li><li>How to use affinity estimation or planning poker to estimate the relative size of user stories</li><li>How to derive the duration that describes how long it'll take to build the feature after you've estimated the size</li></ul><br/><p>This episode is the third of three episodes taken from my new course: <a href="https://customery.academy/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a>. You can join for free today and get access to the first three sections containing 17 video lessons and 3 quizzes to test your understanding.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/129]]></link><guid isPermaLink="false">Buzzsprout-11391953</guid><itunes:image href="https://artwork.captivate.fm/f5df60dd-69d1-4e64-baf9-fd9d0b53e61e/2ElW1Kr8WPC-DTWfeKysbkZV.jpg"/><pubDate>Tue, 27 Sep 2022 19:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/6903e0d1-c59b-4734-b02a-7086e474c0b1/11391953-estimating-requirements-for-your-microsoft-business-app.mp3" length="12312544" type="audio/mpeg"/><itunes:duration>17:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>129</itunes:episode><podcast:episode>129</podcast:episode></item><item><title>Using Story Points to Estimate Power Platform and Dynamics 365 Apps</title><itunes:title>Using Story Points to Estimate Power Platform and Dynamics 365 Apps</itunes:title><description><![CDATA[<p>#128. My wife, Natascha, is a faster trail runner than I am. Find out why estimating trail runs in units of time leads to misaligned expectations about how long it'll take for us to run the same trail together.&nbsp;</p><p>You'll also learn:</p><ul><li>What story points are</li><li>Three factors affecting the size of a requirement</li><li>How to account for Hick's Law and Weber's Law&nbsp; when choosing an estimation scale</li><li>The two estimation scales commonly used by agile teams</li><li>The estimation scale my teams use</li></ul><br/><p>This episode is the second of three episodes taken from my new course: <a href="https://customery.com/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a>. You can join for free today and get access to the first three sections containing 17 video lessons and 3 quizzes to test your understanding.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#128. My wife, Natascha, is a faster trail runner than I am. Find out why estimating trail runs in units of time leads to misaligned expectations about how long it'll take for us to run the same trail together.&nbsp;</p><p>You'll also learn:</p><ul><li>What story points are</li><li>Three factors affecting the size of a requirement</li><li>How to account for Hick's Law and Weber's Law&nbsp; when choosing an estimation scale</li><li>The two estimation scales commonly used by agile teams</li><li>The estimation scale my teams use</li></ul><br/><p>This episode is the second of three episodes taken from my new course: <a href="https://customery.com/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a>. You can join for free today and get access to the first three sections containing 17 video lessons and 3 quizzes to test your understanding.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/128]]></link><guid isPermaLink="false">Buzzsprout-11316916</guid><itunes:image href="https://artwork.captivate.fm/0439364b-172a-4b88-969d-21540306d0e6/btm8gSuDx_U7hZ-OyuH4QF8b.jpg"/><pubDate>Wed, 14 Sep 2022 19:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/047b42f3-c2da-4b41-8786-9bc3478a7725/11316916-using-story-points-to-estimate-power-platform-and-dyna.mp3" length="8711597" type="audio/mpeg"/><itunes:duration>12:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>128</itunes:episode><podcast:episode>128</podcast:episode></item><item><title>Why Estimate Business Apps At All?</title><itunes:title>Why Estimate Business Apps At All?</itunes:title><description><![CDATA[<p>#127. Do you really have to estimate the effort of building the Dynamics 365 or Power Platform apps you've been asked to build? If you work for a Microsoft partner, you probably do -- unless you work for a customer who doesn't care how much it costs or how long it takes.&nbsp;</p><p>Find out how I approach estimation:</p><ul><li>How much and how long?</li><li>Why estimates are notoriously inaccurate</li><li>Estimating time doesn't work</li><li>Estimating t-shirts doesn't either</li><li>Estimates, forecasts and commitments</li></ul><br/><p>This episode is the first of three episodes taken from my new course: <a href="https://customery.com/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a>. You can join for free today and get access to the first three sections containing 17 video lessons and 3 quizzes to test your understanding.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#127. Do you really have to estimate the effort of building the Dynamics 365 or Power Platform apps you've been asked to build? If you work for a Microsoft partner, you probably do -- unless you work for a customer who doesn't care how much it costs or how long it takes.&nbsp;</p><p>Find out how I approach estimation:</p><ul><li>How much and how long?</li><li>Why estimates are notoriously inaccurate</li><li>Estimating time doesn't work</li><li>Estimating t-shirts doesn't either</li><li>Estimates, forecasts and commitments</li></ul><br/><p>This episode is the first of three episodes taken from my new course: <a href="https://customery.com/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications</a>. You can join for free today and get access to the first three sections containing 17 video lessons and 3 quizzes to test your understanding.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/127]]></link><guid isPermaLink="false">Buzzsprout-11199885</guid><itunes:image href="https://artwork.captivate.fm/e74ba247-62c3-4c94-b281-2c699a35eb9f/nhdbN_d5uCG3ulGDFIz3N1CT.jpg"/><pubDate>Thu, 25 Aug 2022 11:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/8f0d527b-bea3-4c51-bbe4-ff96c3668943/11199885-why-estimate-business-apps-at-all.mp3" length="14568721" type="audio/mpeg"/><itunes:duration>20:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>127</itunes:episode><podcast:episode>127</podcast:episode></item><item><title>Advanced Estimating Q&amp;A</title><itunes:title>Advanced Estimating Q&amp;A</itunes:title><description><![CDATA[<p>#126. Thanks for all your questions about estimating business applications. In this episode, I tackle four tricky situations when it comes to estimating Dynamics 365 and Power Platform applications.</p><ul><li>Should we re-estimate items in our backlog after we’re done because they were easier or harder than originally expected? — Tanika</li><li>If we don’t complete a story by the end of the sprint, should we re-estimate how much work is remaining and split the story points across the sprints in which the work got done? — Jane</li><li>Should we estimate user stories or estimate tasks of the user stories? — Naz</li><li>Should our developers include the time spent in scrum events in their estimates? — Dipesh</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://customery.com/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications,</a> my new course available for free from Customery Academy.</li><li><a href="https://www.amazon.com/When-Will-Done-Lean-Agile-Forecasting/dp/0986436372/ref=sr_1_1" rel="noopener noreferrer" target="_blank">"When Will It Be Done?: Lean-Agile Forecasting to Answer Your Customer's Most Important Question"</a> by Daniel Vicanti.&nbsp;</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#126. Thanks for all your questions about estimating business applications. In this episode, I tackle four tricky situations when it comes to estimating Dynamics 365 and Power Platform applications.</p><ul><li>Should we re-estimate items in our backlog after we’re done because they were easier or harder than originally expected? — Tanika</li><li>If we don’t complete a story by the end of the sprint, should we re-estimate how much work is remaining and split the story points across the sprints in which the work got done? — Jane</li><li>Should we estimate user stories or estimate tasks of the user stories? — Naz</li><li>Should our developers include the time spent in scrum events in their estimates? — Dipesh</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://customery.com/courses/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Applications,</a> my new course available for free from Customery Academy.</li><li><a href="https://www.amazon.com/When-Will-Done-Lean-Agile-Forecasting/dp/0986436372/ref=sr_1_1" rel="noopener noreferrer" target="_blank">"When Will It Be Done?: Lean-Agile Forecasting to Answer Your Customer's Most Important Question"</a> by Daniel Vicanti.&nbsp;</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/126]]></link><guid isPermaLink="false">Buzzsprout-11097765</guid><itunes:image href="https://artwork.captivate.fm/1d27aa52-ea4b-457d-bbab-744bc2d88369/PvLdDEBlsUvordwqgHaz3vBe.jpg"/><pubDate>Tue, 16 Aug 2022 03:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/b83313f0-ddd7-45c3-8f47-0e3bad68dba2/11097765-advanced-estimating-q-a.mp3" length="9488929" type="audio/mpeg"/><itunes:duration>13:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>126</itunes:episode><podcast:episode>126</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-b83313f0-ddd7-45c3-8f47-0e3bad68dba2.json" type="application/json+chapters"/></item><item><title>EY&apos;s PowerPost reduces lead times by 95%</title><itunes:title>EY&apos;s PowerPost reduces lead times by 95%</itunes:title><description><![CDATA[<p>#125. In this episode of Amazing Applications, Emil Hovgaard and Sheelan Bhana of EY Nordic Tech Hub share the story behind EY's PowerPost application and how it has made the General Ledger posting process easier and faster for the EY organization.&nbsp;</p><ul><li>Emil’s background and his role at the EY organization</li><li>Sheelan’s background and his role at the EY organization</li><li>Emil’s favorite Microsoft application</li><li>Sheelan’s favorite Microsoft application</li><li>What Emil did during his time in the EY strategy team in Australia</li><li>The internal purpose of the EY organization</li><li>The business challenge that Emil’s team had to solve that led to the creation of the PowerPost application</li><li>The approach that Emil and his team took in building the PowerPost application</li><li>Sheelan talks about connecting to SAP from a Power Platform application and the challenges that came with that</li><li>What the PowerPost project team looked like</li><li>Emil’s definition of a Fusion team</li><li>Sheelan’s experience working with Fusion developers</li><li>What drove members of the EY Global Finance and ERP teams to support the creation of the PowerPost application?</li><li>How Sheelan and the team gathered requirements</li><li>The tools that Sheelan and the team used in building the PowerPost application</li><li>The testing approach that Sheelan and the team used</li><li>How long did the PowerPost project take?</li><li>The challenges that Sheelan and the team faced during the course of the PowerPost project</li><li>How did Emil and his team approach user interface design?</li><li>How Nordic Tech Hub is responding to the possibility of users demanding more from Microsoft business applications</li><li>The results that EY managed to achieve using the PowerPost application</li><li>What’s next for Nordic Tech Hub?</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://customers.microsoft.com/en-us/story/1517917618455612643-eyzilla-professionalservices" rel="noopener noreferrer" target="_blank">EY helps enable entry at source for a global finance process with Power Platform, reducing lead times by 95 percent</a> on Microsoft Customer Stories.</li><li><a href="https://www.linkedin.com/in/emilhovgaard/" rel="noopener noreferrer" target="_blank">Emil Hovegaard</a> on LinkedIn&nbsp;</li><li><a href="https://www.linkedin.com/in/sheelan-bhana-a9a6b950/" rel="noopener noreferrer" target="_blank">Sheelan Bhana</a> on LinkedIn</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#125. In this episode of Amazing Applications, Emil Hovgaard and Sheelan Bhana of EY Nordic Tech Hub share the story behind EY's PowerPost application and how it has made the General Ledger posting process easier and faster for the EY organization.&nbsp;</p><ul><li>Emil’s background and his role at the EY organization</li><li>Sheelan’s background and his role at the EY organization</li><li>Emil’s favorite Microsoft application</li><li>Sheelan’s favorite Microsoft application</li><li>What Emil did during his time in the EY strategy team in Australia</li><li>The internal purpose of the EY organization</li><li>The business challenge that Emil’s team had to solve that led to the creation of the PowerPost application</li><li>The approach that Emil and his team took in building the PowerPost application</li><li>Sheelan talks about connecting to SAP from a Power Platform application and the challenges that came with that</li><li>What the PowerPost project team looked like</li><li>Emil’s definition of a Fusion team</li><li>Sheelan’s experience working with Fusion developers</li><li>What drove members of the EY Global Finance and ERP teams to support the creation of the PowerPost application?</li><li>How Sheelan and the team gathered requirements</li><li>The tools that Sheelan and the team used in building the PowerPost application</li><li>The testing approach that Sheelan and the team used</li><li>How long did the PowerPost project take?</li><li>The challenges that Sheelan and the team faced during the course of the PowerPost project</li><li>How did Emil and his team approach user interface design?</li><li>How Nordic Tech Hub is responding to the possibility of users demanding more from Microsoft business applications</li><li>The results that EY managed to achieve using the PowerPost application</li><li>What’s next for Nordic Tech Hub?</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://customers.microsoft.com/en-us/story/1517917618455612643-eyzilla-professionalservices" rel="noopener noreferrer" target="_blank">EY helps enable entry at source for a global finance process with Power Platform, reducing lead times by 95 percent</a> on Microsoft Customer Stories.</li><li><a href="https://www.linkedin.com/in/emilhovgaard/" rel="noopener noreferrer" target="_blank">Emil Hovegaard</a> on LinkedIn&nbsp;</li><li><a href="https://www.linkedin.com/in/sheelan-bhana-a9a6b950/" rel="noopener noreferrer" target="_blank">Sheelan Bhana</a> on LinkedIn</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-11066980</guid><itunes:image href="https://artwork.captivate.fm/97ced968-e01b-48dd-a880-3b6af5f39617/Weog6C6sCGBSnVeNbyh2JLMa.jpg"/><pubDate>Fri, 12 Aug 2022 14:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/bbf11bb9-083c-43c0-9724-0d8ad0955cc4/11066980-ey-s-powerpost-reduces-lead-times-by-95.mp3" length="16418225" type="audio/mpeg"/><itunes:duration>22:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>125</itunes:episode><podcast:episode>125</podcast:episode></item><item><title>Documenting Power Platform Applications</title><itunes:title>Documenting Power Platform Applications</itunes:title><description><![CDATA[<p>#124. When you're using an agile approach, like Scrum, how and when should you document your Dynamics 365 or Power Platform applications? After all, the Agile Manifesto says, "We value working software over comprehensive documentation", right?</p><p>Before projects start, my teams document requirements in a product backlog, visualise the backlog in a user story map, and discuss the project during a solution blueprint review workshop.</p><p>During sprints, we're writing unit tests, functional test cases, describing our features in wiki pages and tracking our decisions in a decision register.</p><p>Towards the end of the project or before a production release, we'll export the wiki as an as-as-built solution design document and hand it over the axe-wielding psychopaths who will be supporting and maintaining our applications.</p><p>And, of course, we'll produce all the other documentation our product owner asks us to if she create documentation-related items and prioritises them in the product backlog.</p><p><strong>RESOURCES</strong></p><ul><li>Microsoft Learn: <a href="https://docs.microsoft.com/en-us/learn/modules/solution-blueprint/1-introduction" rel="noopener noreferrer" target="_blank">Create a solution blueprint for Dynamics 365 solutions</a></li><li><a href="https://github.com/MicrosoftDocs/mslearn-developer-tools-power-platform/blob/master/fasttrack/Solution%20Blueprint%20Review%20workshop%20template.pptx" rel="noopener noreferrer" target="_blank">FastTrack Solution Blueprint presentation template</a></li><li>Write unit tests with <a href="https://dynamicsvalue.com/home" rel="noopener noreferrer" target="_blank">FakeXrmEasy</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#124. When you're using an agile approach, like Scrum, how and when should you document your Dynamics 365 or Power Platform applications? After all, the Agile Manifesto says, "We value working software over comprehensive documentation", right?</p><p>Before projects start, my teams document requirements in a product backlog, visualise the backlog in a user story map, and discuss the project during a solution blueprint review workshop.</p><p>During sprints, we're writing unit tests, functional test cases, describing our features in wiki pages and tracking our decisions in a decision register.</p><p>Towards the end of the project or before a production release, we'll export the wiki as an as-as-built solution design document and hand it over the axe-wielding psychopaths who will be supporting and maintaining our applications.</p><p>And, of course, we'll produce all the other documentation our product owner asks us to if she create documentation-related items and prioritises them in the product backlog.</p><p><strong>RESOURCES</strong></p><ul><li>Microsoft Learn: <a href="https://docs.microsoft.com/en-us/learn/modules/solution-blueprint/1-introduction" rel="noopener noreferrer" target="_blank">Create a solution blueprint for Dynamics 365 solutions</a></li><li><a href="https://github.com/MicrosoftDocs/mslearn-developer-tools-power-platform/blob/master/fasttrack/Solution%20Blueprint%20Review%20workshop%20template.pptx" rel="noopener noreferrer" target="_blank">FastTrack Solution Blueprint presentation template</a></li><li>Write unit tests with <a href="https://dynamicsvalue.com/home" rel="noopener noreferrer" target="_blank">FakeXrmEasy</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/124]]></link><guid isPermaLink="false">Buzzsprout-11045701</guid><itunes:image href="https://artwork.captivate.fm/9afa663b-e6c2-472d-bb6a-3cd5756aac97/axeaLm_ERPkL27w4Uf9zkSl6.jpg"/><pubDate>Fri, 29 Jul 2022 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/f786e1ca-844f-422f-a605-814a9270add3/11045701-documenting-your-agile-applications.mp3" length="7616187" type="audio/mpeg"/><itunes:duration>10:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>124</itunes:episode><podcast:episode>124</podcast:episode></item><item><title>Sprint Goals for Microsoft Business Apps</title><itunes:title>Sprint Goals for Microsoft Business Apps</itunes:title><description><![CDATA[<p>#123. Learn how to use sprint goals to communicate to your stakeholders what your team has committed to building this sprint. If you can write your sprint goal in the subject line of the sprint review invitation to your stakeholders, and they stampede to accept your invite and beat down the door at sprint review, that&apos;s a great sprint goal.<br/><br/>This episode includes examples of sprint goals for Dynamics 365 and Power Apps projects and answers sprint goal questions like:</p><ul><li>What&apos;s the benefit for having a good sprint goal? </li><li>How do we write good sprint goals?</li><li>How can we use sprint goals?</li><li>Can we have more than one sprint goal?</li><li>How do we create a sprint goal for lots of different unrelated items?</li></ul><br/><p>What sprint goal is your team working on? Let me know on LinkedIn.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#123. Learn how to use sprint goals to communicate to your stakeholders what your team has committed to building this sprint. If you can write your sprint goal in the subject line of the sprint review invitation to your stakeholders, and they stampede to accept your invite and beat down the door at sprint review, that&apos;s a great sprint goal.<br/><br/>This episode includes examples of sprint goals for Dynamics 365 and Power Apps projects and answers sprint goal questions like:</p><ul><li>What&apos;s the benefit for having a good sprint goal? </li><li>How do we write good sprint goals?</li><li>How can we use sprint goals?</li><li>Can we have more than one sprint goal?</li><li>How do we create a sprint goal for lots of different unrelated items?</li></ul><br/><p>What sprint goal is your team working on? Let me know on LinkedIn.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/123]]></link><guid isPermaLink="false">Buzzsprout-11003587</guid><itunes:image href="https://artwork.captivate.fm/6efdb100-f76f-4635-a744-ecf6480a7a1a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 21 Jul 2022 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/73ed1f34-aaf0-47eb-8b17-f25c925c10ff/11003587-sprint-goals-for-microsoft-business-apps.mp3" length="9255573" type="audio/mpeg"/><itunes:duration>12:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>123</itunes:episode><podcast:episode>123</podcast:episode></item><item><title>Can You Build Power Apps Without a Product Owner?</title><itunes:title>Can You Build Power Apps Without a Product Owner?</itunes:title><description><![CDATA[<p>#122. Ethan is a scrum master for a Power Platform team and his team is trying to build an app but the customer's product owner hasn't shown up yet! What should he do?</p><p>If your team's product owner is missing in action, in this episode you'll learn how to prevent this situation from happening, what to do to recover, and what could happen if you don't.&nbsp;</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#122. Ethan is a scrum master for a Power Platform team and his team is trying to build an app but the customer's product owner hasn't shown up yet! What should he do?</p><p>If your team's product owner is missing in action, in this episode you'll learn how to prevent this situation from happening, what to do to recover, and what could happen if you don't.&nbsp;</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/122]]></link><guid isPermaLink="false">Buzzsprout-10904168</guid><itunes:image href="https://artwork.captivate.fm/b2611d53-8517-466a-ab56-523f0293b4b2/LGhCRVfIT5tvKRgguN2UJU_i.jpg"/><pubDate>Tue, 05 Jul 2022 08:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d3c12c88-6506-46cb-a40d-a5b023253ce2/10904168-can-you-build-an-app-without-a-product-owner.mp3" length="5893036" type="audio/mpeg"/><itunes:duration>08:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>122</itunes:episode><podcast:episode>122</podcast:episode></item><item><title>Power Platform governance at a global scale with Rene Modery</title><itunes:title>Power Platform governance at a global scale with Rene Modery</itunes:title><description><![CDATA[<p>#121. What's it like trying to manage 10 Microsoft 365 tenants with hundreds of environments, apps and citizen developers. Rene Modery, Power Platform Technical Lead shares his journey at global advertising company, WPP.&nbsp;</p><ul><li>Managing ten Microsoft 365 tenants for a global company with hundreds of subsidiaries.</li><li>Power Platform environment policies and other guard rails to help makers.</li><li>How do you know what apps have already been built and what problems have already been solved within a large organisation so that makers don't reinvent the wheel?</li><li>Which data sources and connectors are proving to be the most popular in your Power Platform environments? SharePoint, Microsoft Lists, Excel, Azure SQL, Dataverse?</li><li>Why Rene is not ready to ask makers to standardise on Dataverse quite yet.</li><li>How the new Fluent UI controls will help app makers build apps that are better looking and more useful.</li><li>If Rene could direct the Microsoft product teams to improve one thing, it would be...licensing!</li><li>And he'd love to see some of the Center of Excellence features brought into the Power Platform Admin Center too. &nbsp;</li><li>And in person events are returning to the Power Platform user groups in Singapore.</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://twitter.com/modery" rel="noopener noreferrer" target="_blank">Rene Modery on Twitter</a></li><li><a href="https://www.linkedin.com/in/modery/" rel="noopener noreferrer" target="_blank">Rene Modery on LinkedIn</a></li><li>Rene's book, <a href="https://modery.net/hands-on-microsoft-lists/" rel="noopener noreferrer" target="_blank">Hands-On Microsoft Lists</a></li><li><a href="https://powerusers.microsoft.com/t5/Singapore-Power-Platform-User/gh-p/pp_Singapore7835_usergroup" rel="noopener noreferrer" target="_blank">Singapore Power Platform User Group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#121. What's it like trying to manage 10 Microsoft 365 tenants with hundreds of environments, apps and citizen developers. Rene Modery, Power Platform Technical Lead shares his journey at global advertising company, WPP.&nbsp;</p><ul><li>Managing ten Microsoft 365 tenants for a global company with hundreds of subsidiaries.</li><li>Power Platform environment policies and other guard rails to help makers.</li><li>How do you know what apps have already been built and what problems have already been solved within a large organisation so that makers don't reinvent the wheel?</li><li>Which data sources and connectors are proving to be the most popular in your Power Platform environments? SharePoint, Microsoft Lists, Excel, Azure SQL, Dataverse?</li><li>Why Rene is not ready to ask makers to standardise on Dataverse quite yet.</li><li>How the new Fluent UI controls will help app makers build apps that are better looking and more useful.</li><li>If Rene could direct the Microsoft product teams to improve one thing, it would be...licensing!</li><li>And he'd love to see some of the Center of Excellence features brought into the Power Platform Admin Center too. &nbsp;</li><li>And in person events are returning to the Power Platform user groups in Singapore.</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://twitter.com/modery" rel="noopener noreferrer" target="_blank">Rene Modery on Twitter</a></li><li><a href="https://www.linkedin.com/in/modery/" rel="noopener noreferrer" target="_blank">Rene Modery on LinkedIn</a></li><li>Rene's book, <a href="https://modery.net/hands-on-microsoft-lists/" rel="noopener noreferrer" target="_blank">Hands-On Microsoft Lists</a></li><li><a href="https://powerusers.microsoft.com/t5/Singapore-Power-Platform-User/gh-p/pp_Singapore7835_usergroup" rel="noopener noreferrer" target="_blank">Singapore Power Platform User Group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/121]]></link><guid isPermaLink="false">Buzzsprout-10807417</guid><itunes:image href="https://artwork.captivate.fm/5cd8a5fe-36d6-46d1-ac31-7acb828623f1/HwiOl6fQY2bk8K84Cn_sDuIp.jpg"/><pubDate>Fri, 17 Jun 2022 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e8daf06c-0e33-46fb-b8e8-a9a886fa3c88/10807417-power-platform-governance-at-a-global-scale-with-rene.mp3" length="26520160" type="audio/mpeg"/><itunes:duration>36:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>121</itunes:episode><podcast:episode>121</podcast:episode></item><item><title>Defining Requirements for Complex Power Apps with Hamish Sheild</title><itunes:title>Defining requirements for complex Power Platform apps with Hamish Sheild</itunes:title><description><![CDATA[<p>#120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Apps.</p><ul><li>Hamish has discovered Outlook's Board View and Neil is evaluating Motion for improving productivity.</li><li>AppRising's Solution Mapping Framework</li><li>What is a complex application?</li><li>Observing users in their environment</li><li>Customer journey mapping</li><li>Swimlane business process mapping</li><li>Are as-is process diagrams worth the effort?</li><li>Creating a product backlog of user stories</li><li>Focusing on value when creating a user story</li><li>What's the right level of detail for user stories?</li><li>Establishing a Power Platform centre of excellence.&nbsp;</li><li>Are centres of excellence only for organisations with lots of 'citizen developers'?</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/hamishsheild/" rel="noopener noreferrer" target="_blank">Hamish Sheild</a> on LinkedIn</li><li><a href="https://www.linkedin.com/company/apprisingnz" rel="noopener noreferrer" target="_blank">AppRising</a> on LinkedIn</li><li><a href="https://www.apprising.co.nz/" rel="noopener noreferrer" target="_blank">AppRising</a> website</li><li><a href="https://www.youtube.com/results?search_query=outlook+board+view" rel="noopener noreferrer" target="_blank">Microsoft Outlook Boards View</a> videos on YouTube</li><li><a href="https://www.apprising.co.nz/post/gathering-defining-power-platform-requirements" rel="noopener noreferrer" target="_blank">AppRising's Solution Mapping Framework</a> for gathering and defining requirements for bespoke Power Platform applications.</li><li><a href="https://docs.microsoft.com/en-us/power-platform/guidance/coe/starter-kit" rel="noopener noreferrer" target="_blank">Microsoft Power Platform Center of Excellence (CoE) Starter Kit</a></li><li><a href="https://www.meetup.com/en-AU/NZ-Dynamics-365-User-Group-Auckland" rel="noopener noreferrer" target="_blank">Dynamics 365 and Power Platform User Group, Auckland, New Zealand</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#120. Hamish Sheild describes his five step Solution Mapping framework for using design thinking principles to define the requirements for complex Power Apps.</p><ul><li>Hamish has discovered Outlook's Board View and Neil is evaluating Motion for improving productivity.</li><li>AppRising's Solution Mapping Framework</li><li>What is a complex application?</li><li>Observing users in their environment</li><li>Customer journey mapping</li><li>Swimlane business process mapping</li><li>Are as-is process diagrams worth the effort?</li><li>Creating a product backlog of user stories</li><li>Focusing on value when creating a user story</li><li>What's the right level of detail for user stories?</li><li>Establishing a Power Platform centre of excellence.&nbsp;</li><li>Are centres of excellence only for organisations with lots of 'citizen developers'?</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/hamishsheild/" rel="noopener noreferrer" target="_blank">Hamish Sheild</a> on LinkedIn</li><li><a href="https://www.linkedin.com/company/apprisingnz" rel="noopener noreferrer" target="_blank">AppRising</a> on LinkedIn</li><li><a href="https://www.apprising.co.nz/" rel="noopener noreferrer" target="_blank">AppRising</a> website</li><li><a href="https://www.youtube.com/results?search_query=outlook+board+view" rel="noopener noreferrer" target="_blank">Microsoft Outlook Boards View</a> videos on YouTube</li><li><a href="https://www.apprising.co.nz/post/gathering-defining-power-platform-requirements" rel="noopener noreferrer" target="_blank">AppRising's Solution Mapping Framework</a> for gathering and defining requirements for bespoke Power Platform applications.</li><li><a href="https://docs.microsoft.com/en-us/power-platform/guidance/coe/starter-kit" rel="noopener noreferrer" target="_blank">Microsoft Power Platform Center of Excellence (CoE) Starter Kit</a></li><li><a href="https://www.meetup.com/en-AU/NZ-Dynamics-365-User-Group-Auckland" rel="noopener noreferrer" target="_blank">Dynamics 365 and Power Platform User Group, Auckland, New Zealand</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/120]]></link><guid isPermaLink="false">Buzzsprout-10749666</guid><itunes:image href="https://artwork.captivate.fm/3832c60e-bd23-4f1d-964f-093a2e4bb771/Dtmwobis5R4UY1Z7obuJOzeS.jpg"/><pubDate>Tue, 07 Jun 2022 17:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d25b222f-7c33-4e12-be5a-a2764634f3af/10749666-defining-requirements-for-complex-power-platform-apps.mp3" length="24642416" type="audio/mpeg"/><itunes:duration>34:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>120</itunes:episode><podcast:episode>120</podcast:episode></item><item><title>Is Pre-Sales the Key to Power Platform Success? with Craig McGeough</title><itunes:title>Is Pre-Sales the Key to Power Platform Success? with Craig McGeough</itunes:title><description><![CDATA[<p>#119. What's the role of pre-sales in setting up Microsoft customers and partners for successful Dynamics 365 and Power Platform projects? Today's guest is Craig McGeough, Power Platform Pre-Sales Consultant at Incremental Group.</p><p>Make sure you catch Craig's session, <em>More than "selling the dream"! Why Pre-Sales is the key to Power Platform success</em>, at Scottish Summit on Friday, 9 June 2022. Register for free today at <a href="https://scottishsummit.com" rel="noopener noreferrer" target="_blank">ScottishSummit.com</a>.</p><ul><li>What is pre-sales?</li><li>Why do pre-sales consultants get paid soooo much?</li><li>Do pre-sales consultants need a delivery or sales background?</li><li>Industry specialisation in pre-sales</li><li>The best thing about being a pre-sales consultant</li><li>Keeping up-to-date with Power Platform enhancements</li><li>Pre-sales and licensing expertise</li><li>Microsoft Catalyst and Design Thinking as a pre-sales tool</li><li>What's the role of pre-sales consultants in project estimation?</li><li>Should pre-sales consultants care about delivery capacity?</li><li>Career growth for pre-sales consultants</li></ul><br/><p><strong>RESOURCES</strong></p><ul><li>Craig's blog: <a href="https://practicalpresales.com" rel="noopener noreferrer" target="_blank">PracticalPresales.com</a></li><li><a href="https://www.linkedin.com/in/craig-mcgeough-d365/" rel="noopener noreferrer" target="_blank">Craig McGeough</a> on LinkedIn</li><li><a href="https://incrementalgroup.co.uk" rel="noopener noreferrer" target="_blank">Incremental Group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p>]]></description><content:encoded><![CDATA[<p>#119. What's the role of pre-sales in setting up Microsoft customers and partners for successful Dynamics 365 and Power Platform projects? Today's guest is Craig McGeough, Power Platform Pre-Sales Consultant at Incremental Group.</p><p>Make sure you catch Craig's session, <em>More than "selling the dream"! Why Pre-Sales is the key to Power Platform success</em>, at Scottish Summit on Friday, 9 June 2022. Register for free today at <a href="https://scottishsummit.com" rel="noopener noreferrer" target="_blank">ScottishSummit.com</a>.</p><ul><li>What is pre-sales?</li><li>Why do pre-sales consultants get paid soooo much?</li><li>Do pre-sales consultants need a delivery or sales background?</li><li>Industry specialisation in pre-sales</li><li>The best thing about being a pre-sales consultant</li><li>Keeping up-to-date with Power Platform enhancements</li><li>Pre-sales and licensing expertise</li><li>Microsoft Catalyst and Design Thinking as a pre-sales tool</li><li>What's the role of pre-sales consultants in project estimation?</li><li>Should pre-sales consultants care about delivery capacity?</li><li>Career growth for pre-sales consultants</li></ul><br/><p><strong>RESOURCES</strong></p><ul><li>Craig's blog: <a href="https://practicalpresales.com" rel="noopener noreferrer" target="_blank">PracticalPresales.com</a></li><li><a href="https://www.linkedin.com/in/craig-mcgeough-d365/" rel="noopener noreferrer" target="_blank">Craig McGeough</a> on LinkedIn</li><li><a href="https://incrementalgroup.co.uk" rel="noopener noreferrer" target="_blank">Incremental Group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/118]]></link><guid isPermaLink="false">Buzzsprout-10684832</guid><itunes:image href="https://artwork.captivate.fm/613c2f00-6803-421c-86b9-5701334ed8de/A5ATLhNhlERsT7c7nhNmxaNg.jpg"/><pubDate>Sun, 29 May 2022 17:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/c11a6578-f4cb-4634-a614-564caf4b2267/10684832-is-pre-sales-the-key-to-power-platform-success-with-cr.mp3" length="31662466" type="audio/mpeg"/><itunes:duration>43:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>119</itunes:episode><podcast:episode>119</podcast:episode></item><item><title>Power Pages and Beyond! with Ulrikke Akerbæk</title><itunes:title>Power Pages and Beyond! with Ulrikke Akerbæk</itunes:title><description><![CDATA[<p>#118. Ulrikke Akerbæk joins to discuss what's new with Power Pages (still called Power Apps Portals when we recorded this episode under NDA!). Discover some of the goodies Microsoft has been releasing for professional developers Power Pages and which portal template Ulrikke uses for almost every portals project.</p><p><a href="https://powerapps.microsoft.com/en-us/blog/announcing-the-preview-of-microsoft-power-pages/" rel="noopener noreferrer" target="_blank">Announcing the preview of Microsoft Power Pages</a> on the Power Apps blog.</p><p>Ulrikke is the Low Code Platform Lead at Itera in Norway and has been a Microsoft MVP since 2021.</p><p>Ulrikke is presenting '<strong>Portal Templates - What's new?</strong>' at Scottish Summit on Saturday 10 June 2002. <a href="https://scottishsummit.com/" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a>.</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/ulrikke" rel="noopener noreferrer" target="_blank">Ulrikke Akerbæk on LinkedIn</a></li><li><a href="https://twitter.com/UlrikkeAkerbk" rel="noopener noreferrer" target="_blank">Ulrikke Akerbæk on Twitter</a></li><li><a href="https://www.linkedin.com/in/nickdoelman/" rel="noopener noreferrer" target="_blank">Nick Doelman on LinkedIn</a></li><li><a href="https://www.linkedin.com/in/victordantas/" rel="noopener noreferrer" target="_blank">Victor Dantas on LinkedIn</a></li><li><a href="https://www.youtube.com/watch?v=Bv3Pglc9qL8&amp;list=PLY78FEdXz6KTQAHbpUrIC6koIjt2G1K7L" rel="noopener noreferrer" target="_blank">Victor Dantas' Portals Zero to Hero 1 playlist on YouTube</a></li><li><a href="https://www.youtube.com/watch?v=t4BFDYLlR6Y&amp;list=PLY78FEdXz6KQY5_h7xl5uPOY4pSNhGBCr" rel="noopener noreferrer" target="_blank">Victor Dantas' Portals Zero to Hero 2 playlist on YouTube</a></li><li><a href="https://nordicsummit.info/" rel="noopener noreferrer" target="_blank">Nordic Summit, 24 September 2002 in Stockholm, Sweden</a></li><li><a href="https://powerusers.microsoft.com/t5/Power-Platform-User-Group-Norway/gh-p/PP_norway_usergroup" rel="noopener noreferrer" target="_blank">Power Platform User Group Norway</a></li><li><a href="https://powerusers.microsoft.com/t5/Power-Platform-User-Groups/ct-p/pp_usergroups" rel="noopener noreferrer" target="_blank">Find a Power Platform user group</a></li><li><a href="https://community.dynamics.com/usergroup/p/searchgroups" rel="noopener noreferrer" target="_blank">Find a Dynamics 365 user group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#118. Ulrikke Akerbæk joins to discuss what's new with Power Pages (still called Power Apps Portals when we recorded this episode under NDA!). Discover some of the goodies Microsoft has been releasing for professional developers Power Pages and which portal template Ulrikke uses for almost every portals project.</p><p><a href="https://powerapps.microsoft.com/en-us/blog/announcing-the-preview-of-microsoft-power-pages/" rel="noopener noreferrer" target="_blank">Announcing the preview of Microsoft Power Pages</a> on the Power Apps blog.</p><p>Ulrikke is the Low Code Platform Lead at Itera in Norway and has been a Microsoft MVP since 2021.</p><p>Ulrikke is presenting '<strong>Portal Templates - What's new?</strong>' at Scottish Summit on Saturday 10 June 2002. <a href="https://scottishsummit.com/" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a>.</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/ulrikke" rel="noopener noreferrer" target="_blank">Ulrikke Akerbæk on LinkedIn</a></li><li><a href="https://twitter.com/UlrikkeAkerbk" rel="noopener noreferrer" target="_blank">Ulrikke Akerbæk on Twitter</a></li><li><a href="https://www.linkedin.com/in/nickdoelman/" rel="noopener noreferrer" target="_blank">Nick Doelman on LinkedIn</a></li><li><a href="https://www.linkedin.com/in/victordantas/" rel="noopener noreferrer" target="_blank">Victor Dantas on LinkedIn</a></li><li><a href="https://www.youtube.com/watch?v=Bv3Pglc9qL8&amp;list=PLY78FEdXz6KTQAHbpUrIC6koIjt2G1K7L" rel="noopener noreferrer" target="_blank">Victor Dantas' Portals Zero to Hero 1 playlist on YouTube</a></li><li><a href="https://www.youtube.com/watch?v=t4BFDYLlR6Y&amp;list=PLY78FEdXz6KQY5_h7xl5uPOY4pSNhGBCr" rel="noopener noreferrer" target="_blank">Victor Dantas' Portals Zero to Hero 2 playlist on YouTube</a></li><li><a href="https://nordicsummit.info/" rel="noopener noreferrer" target="_blank">Nordic Summit, 24 September 2002 in Stockholm, Sweden</a></li><li><a href="https://powerusers.microsoft.com/t5/Power-Platform-User-Group-Norway/gh-p/PP_norway_usergroup" rel="noopener noreferrer" target="_blank">Power Platform User Group Norway</a></li><li><a href="https://powerusers.microsoft.com/t5/Power-Platform-User-Groups/ct-p/pp_usergroups" rel="noopener noreferrer" target="_blank">Find a Power Platform user group</a></li><li><a href="https://community.dynamics.com/usergroup/p/searchgroups" rel="noopener noreferrer" target="_blank">Find a Dynamics 365 user group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/118]]></link><guid isPermaLink="false">Buzzsprout-10644241</guid><itunes:image href="https://artwork.captivate.fm/b35e7d0d-f92d-448c-b3fd-1a0b25fedc4f/cf4HAmvvQQD76p479MpL1zqO.jpg"/><pubDate>Thu, 19 May 2022 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e943d485-a0eb-4cc3-ad8d-2dd27555a284/10644241-power-pages-and-beyond-with-ulrikke-akerbaek.mp3" length="16834637" type="audio/mpeg"/><itunes:duration>23:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>118</itunes:episode><podcast:episode>118</podcast:episode></item><item><title>Answer These Five Questions Before You Build Anything with Chike Eduputa</title><itunes:title>Answer These Five Questions Before You Build Anything with Chike Eduputa</itunes:title><description><![CDATA[<p>#117. Chike Eduputa challenges citizen developers (and professional developers) to ask themselves five critical questions before building their next Power Platform or Dynamics 365 app. </p><p>Chike Eduputa is a senior manager at Capgemini Invent in London where he specialises in digital strategy and transformation. He's presenting at Scottish Summit on 9 June with the topic "<strong>Build what matters: critical metrics for citizen developers</strong>".</p><p><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a>.</p><p>Chike invites us to answer five questions before embarking on a project to build a business application. Listen to the episode to find out more.</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/ceduputa/" rel="noopener noreferrer" target="_blank">Chike Eduputa on LinkedIn</a></li><li><a href="https://www.capgemini.com/about-us/who-we-are/our-brands/capgemini-invent/" rel="noopener noreferrer" target="_blank">Capgemini Invent</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#117. Chike Eduputa challenges citizen developers (and professional developers) to ask themselves five critical questions before building their next Power Platform or Dynamics 365 app. </p><p>Chike Eduputa is a senior manager at Capgemini Invent in London where he specialises in digital strategy and transformation. He's presenting at Scottish Summit on 9 June with the topic "<strong>Build what matters: critical metrics for citizen developers</strong>".</p><p><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a>.</p><p>Chike invites us to answer five questions before embarking on a project to build a business application. Listen to the episode to find out more.</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/ceduputa/" rel="noopener noreferrer" target="_blank">Chike Eduputa on LinkedIn</a></li><li><a href="https://www.capgemini.com/about-us/who-we-are/our-brands/capgemini-invent/" rel="noopener noreferrer" target="_blank">Capgemini Invent</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/117]]></link><guid isPermaLink="false">Buzzsprout-10610635</guid><itunes:image href="https://artwork.captivate.fm/e0c357bb-ebea-45bc-8673-326f059df52e/xfPmTedXKqf6FOf-h9ACVKGo.jpg"/><pubDate>Thu, 12 May 2022 16:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/19a0322a-c9b6-4e4e-a4d7-c47d9fc25a3a/10610635-answer-these-five-questions-before-you-build-anything.mp3" length="17112695" type="audio/mpeg"/><itunes:duration>23:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>117</itunes:episode><podcast:episode>117</podcast:episode></item><item><title>Six challenges of enterprise Dynamics 365 projects with Andrew Bibby and Dani Kahil</title><itunes:title>Six challenges of Enterprise Dynamics 365 Projects with Andrew Bibby and Dani Kahil</itunes:title><description><![CDATA[<p>#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services.&nbsp;</p><p>Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an independent consultant and online trainer specialising in requirements analysis and solution envisioning. Andrew Bibby is a founder of Proximo 3, a Microsoft training and advisory partner based in the UK.</p><p>Dani and Andrew discuss:</p><ul><li>How Andrew's client engaged him as an advisor to help the customer and their Microsoft partner organisations work effectively together.</li><li>They started with a proof of concept to evaluate the Dynamics 365 platform and their agile way of working.</li><li>The customer had an application landscape including Dynamics 365, Azure, and on-premise systems.</li><li>How a single productivity business goal supported the project's business case.</li><li>Grappling with an agile approach and ultimately settling on a hybrid approach that involved lots of upfront requirements analysis and design (and the affects of this).</li><li>The importance of both the product owner and the scrum master in an agile team.</li><li>Using Azure DevOps to track requirements and realised the value in requirements traceability all the way from inception through to production releases.</li><li>Configuring Azure DevOps with a custom work item template to make it easier to capture requirements.</li><li>Challenges ensuring user stories were sufficiently detailed so that developers could understand them and how the team experience and tackled the challenge of requirements changing (or being clarified) mid sprint.</li><li>The value that estimation techniques, like planning poker, can have on helping developers understand the requirements.</li><li>Difficulties co-ordinating and communicating changes across multiple work streams so that everyone understands changes to processes, requirements, data models or APIS that might affect their work.</li><li>How solution architects can play a role in communicating changes across work streams.</li><li>Andrew's growing enthusiasm for change management, Prosci training and certification, and the positive impact that professional change management has on business application adoption.</li></ul><br/><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">Dani Kahil on LinkedIn</a></li><li><a href="http://www.danikahil.com/" rel="noopener noreferrer" target="_blank">Dani Kahil's blog</a></li><li><a href="https://training.danikahil.com/?affiliate=ssub5T" rel="noopener noreferrer" target="_blank">Dani Kahil's Functional Consulting</a> online training course - Requirements analysis for a successful project delivery for Dynamics 365 or the Power Platform</li><li><a href="https://www.linkedin.com/in/andrewbibby/" rel="noopener noreferrer" target="_blank">Andrew Bibby on LinkedIn</a></li><li><a href="https://twitter.com/AndrewBibby" rel="noopener noreferrer" target="_blank">Andrew Bibby on Twitter</a></li><li><a href="https://proximo3.com/" rel="noopener noreferrer" target="_blank">Proximo 3 website</a></li><li><a href="https://www.prosci.com/" rel="noopener noreferrer" target="_blank">Prosci change management training</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#116. Dani Kahil interviews Andrew Bibby about a pivotal, multi-year Dynamics 365 business transformation project in financial services.&nbsp;</p><p>Dani Kahil and Andrew Bibby are both Microsoft Business Applications MVPs. Dani is an independent consultant and online trainer specialising in requirements analysis and solution envisioning. Andrew Bibby is a founder of Proximo 3, a Microsoft training and advisory partner based in the UK.</p><p>Dani and Andrew discuss:</p><ul><li>How Andrew's client engaged him as an advisor to help the customer and their Microsoft partner organisations work effectively together.</li><li>They started with a proof of concept to evaluate the Dynamics 365 platform and their agile way of working.</li><li>The customer had an application landscape including Dynamics 365, Azure, and on-premise systems.</li><li>How a single productivity business goal supported the project's business case.</li><li>Grappling with an agile approach and ultimately settling on a hybrid approach that involved lots of upfront requirements analysis and design (and the affects of this).</li><li>The importance of both the product owner and the scrum master in an agile team.</li><li>Using Azure DevOps to track requirements and realised the value in requirements traceability all the way from inception through to production releases.</li><li>Configuring Azure DevOps with a custom work item template to make it easier to capture requirements.</li><li>Challenges ensuring user stories were sufficiently detailed so that developers could understand them and how the team experience and tackled the challenge of requirements changing (or being clarified) mid sprint.</li><li>The value that estimation techniques, like planning poker, can have on helping developers understand the requirements.</li><li>Difficulties co-ordinating and communicating changes across multiple work streams so that everyone understands changes to processes, requirements, data models or APIS that might affect their work.</li><li>How solution architects can play a role in communicating changes across work streams.</li><li>Andrew's growing enthusiasm for change management, Prosci training and certification, and the positive impact that professional change management has on business application adoption.</li></ul><br/><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">Dani Kahil on LinkedIn</a></li><li><a href="http://www.danikahil.com/" rel="noopener noreferrer" target="_blank">Dani Kahil's blog</a></li><li><a href="https://training.danikahil.com/?affiliate=ssub5T" rel="noopener noreferrer" target="_blank">Dani Kahil's Functional Consulting</a> online training course - Requirements analysis for a successful project delivery for Dynamics 365 or the Power Platform</li><li><a href="https://www.linkedin.com/in/andrewbibby/" rel="noopener noreferrer" target="_blank">Andrew Bibby on LinkedIn</a></li><li><a href="https://twitter.com/AndrewBibby" rel="noopener noreferrer" target="_blank">Andrew Bibby on Twitter</a></li><li><a href="https://proximo3.com/" rel="noopener noreferrer" target="_blank">Proximo 3 website</a></li><li><a href="https://www.prosci.com/" rel="noopener noreferrer" target="_blank">Prosci change management training</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/116]]></link><guid isPermaLink="false">Buzzsprout-10546143</guid><itunes:image href="https://artwork.captivate.fm/0810d74e-3405-4b35-b05b-cdf8166036e2/0K8ER3-xrFetXIKyxguRaYem.jpg"/><pubDate>Tue, 03 May 2022 16:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/031c4d13-e5a4-403d-9feb-fc1befe86f75/10546143-six-challenges-of-enterprise-dynamics-365-projects-wit.mp3" length="35197586" type="audio/mpeg"/><itunes:duration>48:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>116</itunes:episode><podcast:episode>116</podcast:episode></item><item><title>Application Eggs and Change Chickens with Angeliki Patsiavou</title><itunes:title>Application Eggs and Change Chickens with Angeliki Patsiavou</itunes:title><description><![CDATA[<p>#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change managers to their projects from inception instead of deferring it until near the end.</p><p>Angeliki is a senior consultant at Avanade, specialising in change management, and has a background as a change manager at HSBC and a digital marketer.</p><p>Join us as we highlight her upcoming presentation at Scottish Summit, "The chicken-egg dilemma; should product development or change management come first in CRM systems?"</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/angeliki-patsiavou/" rel="noopener noreferrer" target="_blank">Angeliki Patsiavou on LinkedIn&nbsp;</a></li><li><a href="https://twitter.com/a_patsiavou" rel="noopener noreferrer" target="_blank">Angeliki Patisavou on Twitter</a></li><li><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a> (655 tickets remaining).</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#115. Angeliki Patsiavou is on a mission to help Microsoft Dynamics 365 and Power Platform application development teams introduce professional change managers to their projects from inception instead of deferring it until near the end.</p><p>Angeliki is a senior consultant at Avanade, specialising in change management, and has a background as a change manager at HSBC and a digital marketer.</p><p>Join us as we highlight her upcoming presentation at Scottish Summit, "The chicken-egg dilemma; should product development or change management come first in CRM systems?"</p><p><strong>RESOURCES</strong></p><ul><li><a href="https://www.linkedin.com/in/angeliki-patsiavou/" rel="noopener noreferrer" target="_blank">Angeliki Patsiavou on LinkedIn&nbsp;</a></li><li><a href="https://twitter.com/a_patsiavou" rel="noopener noreferrer" target="_blank">Angeliki Patisavou on Twitter</a></li><li><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a> (655 tickets remaining).</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-10462003</guid><itunes:image href="https://artwork.captivate.fm/ce39c9d3-9d73-43f7-99e2-aeb287f495f4/IMPc2b59NJEPtbdAI2eedozF.jpg"/><pubDate>Tue, 26 Apr 2022 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1dd72339-156a-47a1-ac01-9e3ff89c9c3d/10462003-application-eggs-and-change-chickens-with-angeliki-pat.mp3" length="16735613" type="audio/mpeg"/><itunes:duration>23:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>115</itunes:episode><podcast:episode>115</podcast:episode></item><item><title>Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair</title><itunes:title>Personalise Your Customer Experience with Dynamics 365 with Guro Faller and Tricia Sinclair</itunes:title><description><![CDATA[<p>#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. </p><p>Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer Insights, and Omni-channel for Customer Service.</p><p><strong>Guests</strong></p><p><strong>Tricia Sinclair</strong> is a customer service lead at Avanade, and she's based in London in the UK.</p><ul><li><a href="https://www.linkedin.com/in/triciasinclair" rel="noopener noreferrer" target="_blank">Tricia Sinclair on LinkedIn</a></li><li><a href="https://twitter.com/tassyja" rel="noopener noreferrer" target="_blank">Tricia Sinclair on Twitter</a></li><li>Tricia's blog <a href="https://triciasinclair.com/" rel="noopener noreferrer" target="_blank">EverythingD365</a> on Azure DevOps and Dynamics 365</li></ul><br/><p><strong>Guro Faller</strong> is a solution lead in the digital marketing center of excellence also at Avanade, and she's based in Oslo, in Norway.</p><ul><li><a href="https://www.linkedin.com/in/gurofaller/" rel="noopener noreferrer" target="_blank">Guro Faller on LinkedIn</a></li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register for Scottish Summit </a>(only 685 tickets remaining)</li><li><a href="https://www.eventbrite.co.uk/e/scottish-summit-pub-quiz-tickets-225106027187" rel="noopener noreferrer" target="_blank">Register for Scottish Summit Pub Quiz on Eventbrite</a></li><li><a href="https://cloudblogs.microsoft.com/dynamics365/bdm/2021/11/02/introducing-microsoft-customer-experience-platform-a-solution-for-connected-customer-experiences/" rel="noopener noreferrer" target="_blank">Microsoft Customer Experience Platform announcement</a></li><li><a href="https://community.dynamics.com/usergroup/customer-experience-user-group/" rel="noopener noreferrer" target="_blank">Customer Experience User Group</a></li><li><a href="https://powerplatformschool.com/" rel="noopener noreferrer" target="_blank">Power Platform School</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#114. I'm joined by Microsoft MVPs Guro Faller and Tricia Sinclair. Guro and Tricia are presenting at Scottish Summit in Glasgow in June. </p><p>Their presentation is "Personalize Your Customer Experience with Dynamics 365". It's going to be a showcase of the art of the possible with Dynamics 365 Marketing, Customer Insights, and Omni-channel for Customer Service.</p><p><strong>Guests</strong></p><p><strong>Tricia Sinclair</strong> is a customer service lead at Avanade, and she's based in London in the UK.</p><ul><li><a href="https://www.linkedin.com/in/triciasinclair" rel="noopener noreferrer" target="_blank">Tricia Sinclair on LinkedIn</a></li><li><a href="https://twitter.com/tassyja" rel="noopener noreferrer" target="_blank">Tricia Sinclair on Twitter</a></li><li>Tricia's blog <a href="https://triciasinclair.com/" rel="noopener noreferrer" target="_blank">EverythingD365</a> on Azure DevOps and Dynamics 365</li></ul><br/><p><strong>Guro Faller</strong> is a solution lead in the digital marketing center of excellence also at Avanade, and she's based in Oslo, in Norway.</p><ul><li><a href="https://www.linkedin.com/in/gurofaller/" rel="noopener noreferrer" target="_blank">Guro Faller on LinkedIn</a></li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register for Scottish Summit </a>(only 685 tickets remaining)</li><li><a href="https://www.eventbrite.co.uk/e/scottish-summit-pub-quiz-tickets-225106027187" rel="noopener noreferrer" target="_blank">Register for Scottish Summit Pub Quiz on Eventbrite</a></li><li><a href="https://cloudblogs.microsoft.com/dynamics365/bdm/2021/11/02/introducing-microsoft-customer-experience-platform-a-solution-for-connected-customer-experiences/" rel="noopener noreferrer" target="_blank">Microsoft Customer Experience Platform announcement</a></li><li><a href="https://community.dynamics.com/usergroup/customer-experience-user-group/" rel="noopener noreferrer" target="_blank">Customer Experience User Group</a></li><li><a href="https://powerplatformschool.com/" rel="noopener noreferrer" target="_blank">Power Platform School</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/114]]></link><guid isPermaLink="false">Buzzsprout-10400802</guid><itunes:image href="https://artwork.captivate.fm/df2df470-3e2d-4cf2-9f8d-b20ec3ba450d/vDG0Ff_TTd7cOq2BD-r7C-zG.jpg"/><pubDate>Tue, 12 Apr 2022 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/beb313be-348e-46fc-9d38-7eac96d82707/10400802-personalise-your-customer-experience-with-dynamics-365.mp3" length="15894586" type="audio/mpeg"/><itunes:duration>22:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>114</itunes:episode><podcast:episode>114</podcast:episode></item><item><title>From the Basement to the Cloud with Vivian Voss</title><itunes:title>From the Basement to the Cloud with Vivian Voss</itunes:title><description><![CDATA[<p>#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, <em>From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE</em>.</p><p><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a>.</p><p>Congratulations to Yacob Shenkute from <a href="https://powerplatformschool.com/" rel="noopener noreferrer" target="_blank">Power Platform School</a> for <a href="https://www.linkedin.com/feed/update/urn:li:activity:6912641072024211456" rel="noopener noreferrer" target="_blank">achieving his Scrum.org PSM1 certification</a>.</p><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/viviantiiman/" rel="noopener noreferrer" target="_blank">Vivian Voss on LinkedIn&nbsp;</a></li><li><a href="https://twitter.com/VivianTiiman" rel="noopener noreferrer" target="_blank">Vivian Voss on Twitter</a></li><li><a href="https://vivian.tiiman.com/category/dynamics365marketing/" rel="noopener noreferrer" target="_blank">Vivian's blog</a></li><li><a href="https://community.dynamics.com/usergroup/customer-experience-user-group/" rel="noopener noreferrer" target="_blank">Customer Experience Platform user group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#113. Vivian Voss joins me to discuss her upcoming Scottish Summit session, <em>From the Basement to the Cloud - Your Journey from CRM on-premises to Dynamics 365 CE</em>.</p><p><a href="https://scottishsummit.com/?page_id=5022" rel="noopener noreferrer" target="_blank">Register today for Scottish Summit</a>.</p><p>Congratulations to Yacob Shenkute from <a href="https://powerplatformschool.com/" rel="noopener noreferrer" target="_blank">Power Platform School</a> for <a href="https://www.linkedin.com/feed/update/urn:li:activity:6912641072024211456" rel="noopener noreferrer" target="_blank">achieving his Scrum.org PSM1 certification</a>.</p><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/viviantiiman/" rel="noopener noreferrer" target="_blank">Vivian Voss on LinkedIn&nbsp;</a></li><li><a href="https://twitter.com/VivianTiiman" rel="noopener noreferrer" target="_blank">Vivian Voss on Twitter</a></li><li><a href="https://vivian.tiiman.com/category/dynamics365marketing/" rel="noopener noreferrer" target="_blank">Vivian's blog</a></li><li><a href="https://community.dynamics.com/usergroup/customer-experience-user-group/" rel="noopener noreferrer" target="_blank">Customer Experience Platform user group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/113]]></link><guid isPermaLink="false">Buzzsprout-10315540</guid><itunes:image href="https://artwork.captivate.fm/e0fa9557-42aa-46fd-8a05-a86229949787/RI4F_ZkFhBpTIER17fTQNw1M.jpg"/><pubDate>Tue, 05 Apr 2022 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e67363fe-5512-45db-9ec5-44a065057780/10315540-from-the-basement-to-the-cloud-with-vivian-voss.mp3" length="17195262" type="audio/mpeg"/><itunes:duration>23:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>113</itunes:episode><podcast:episode>113</podcast:episode></item><item><title>Power Platform at the Heart of Scotland’s New Recycling Scheme</title><itunes:title>Power Platform at the Heart of Scotland’s New Recycling Scheme</itunes:title><description><![CDATA[<p>#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers.</p><p>Scots people are famous for being careful with their money so I imagine any program to pay them for recycling containers was always going to be a big hit.</p><p>Learn about Paddy's Power Platform team:</p><ul><li>Meeting public-sector's accessibility and security requirements with a custom web portal rather than Power Apps Portals.</li><li>Internal project team of a functional consultants, project manager/scrum master, and business analyst; and a client project team with an architect and testers.</li><li>Challenges of using Scrum for the first time for two teams.</li><li>How do you gather requirements for a brand new application with no users or processes?</li><li>Dealing with the customer's hands-off product owner.</li><li>Working to a fixed-date release determined by government legislation.</li><li>Handling requirements written by people that don't have a lot of experience working with Power Platform applications.</li><li>Using Miro to help refine the user stories and provide developers with visual understanding.</li><li>Structuring requirements into epics, user stories and tasks in ad-hoc backlog refinement workshops.</li><li>Testing within the sprint and releasing to a test environment for the internal portal development team to build on.</li><li>Resolving schema changes during the development and managing the downstream impact on the portal developers.</li><li>Fixing bugs in the application as they arrive in the product backlog.</li><li>Creating FastTrack solution blueprints -- is it a good idea for small projects?</li><li>Value of setting expectations early and building a high performing team as soon as possible using Tuckman's&nbsp; forming-storming-norming-performing model of team development.</li><li>Transparency and industry expertise of a passionate product owner.</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">Dani Kahil on LinkedIn</a></li><li><a href="http://www.danikahil.com/" rel="noopener noreferrer" target="_blank">Dani Kahil's blog</a></li><li><a href="https://training.danikahil.com?affiliate=ssub5T" rel="noopener noreferrer" target="_blank">Dani Kahil's Functional Consulting</a> online training course - Requirements analysis for a successful project delivery for Dynamics 365 or the Power Platform</li><li><a href="https://www.linkedin.com/in/freefall365/" rel="noopener noreferrer" target="_blank">Paddy Byrne on LinkedIn</a></li><li><a href="https://twitter.com/PaddyFreefall" rel="noopener noreferrer" target="_blank">Paddy Byrne on Twitter</a></li><li><a href="https://www.freefall365.com/" rel="noopener noreferrer" target="_blank">Paddy Byrne's blog</a></li><li><a href="https://www.virtualpowergroup.co.uk/" rel="noopener noreferrer" target="_blank">Virtual Power Group Scotland</a> website</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#112. Dani Kahil interviews Paddy Byrne about the Power Platform's role in enabling Scotland's new recycling scheme for single-use drinking containers.</p><p>Scots people are famous for being careful with their money so I imagine any program to pay them for recycling containers was always going to be a big hit.</p><p>Learn about Paddy's Power Platform team:</p><ul><li>Meeting public-sector's accessibility and security requirements with a custom web portal rather than Power Apps Portals.</li><li>Internal project team of a functional consultants, project manager/scrum master, and business analyst; and a client project team with an architect and testers.</li><li>Challenges of using Scrum for the first time for two teams.</li><li>How do you gather requirements for a brand new application with no users or processes?</li><li>Dealing with the customer's hands-off product owner.</li><li>Working to a fixed-date release determined by government legislation.</li><li>Handling requirements written by people that don't have a lot of experience working with Power Platform applications.</li><li>Using Miro to help refine the user stories and provide developers with visual understanding.</li><li>Structuring requirements into epics, user stories and tasks in ad-hoc backlog refinement workshops.</li><li>Testing within the sprint and releasing to a test environment for the internal portal development team to build on.</li><li>Resolving schema changes during the development and managing the downstream impact on the portal developers.</li><li>Fixing bugs in the application as they arrive in the product backlog.</li><li>Creating FastTrack solution blueprints -- is it a good idea for small projects?</li><li>Value of setting expectations early and building a high performing team as soon as possible using Tuckman's&nbsp; forming-storming-norming-performing model of team development.</li><li>Transparency and industry expertise of a passionate product owner.</li></ul><br/><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/danikahil/" rel="noopener noreferrer" target="_blank">Dani Kahil on LinkedIn</a></li><li><a href="http://www.danikahil.com/" rel="noopener noreferrer" target="_blank">Dani Kahil's blog</a></li><li><a href="https://training.danikahil.com?affiliate=ssub5T" rel="noopener noreferrer" target="_blank">Dani Kahil's Functional Consulting</a> online training course - Requirements analysis for a successful project delivery for Dynamics 365 or the Power Platform</li><li><a href="https://www.linkedin.com/in/freefall365/" rel="noopener noreferrer" target="_blank">Paddy Byrne on LinkedIn</a></li><li><a href="https://twitter.com/PaddyFreefall" rel="noopener noreferrer" target="_blank">Paddy Byrne on Twitter</a></li><li><a href="https://www.freefall365.com/" rel="noopener noreferrer" target="_blank">Paddy Byrne's blog</a></li><li><a href="https://www.virtualpowergroup.co.uk/" rel="noopener noreferrer" target="_blank">Virtual Power Group Scotland</a> website</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/112]]></link><guid isPermaLink="false">Buzzsprout-10293426</guid><itunes:image href="https://artwork.captivate.fm/84db8e1b-7599-49e0-91fd-dfb368ffa5ee/WGVOhQt93XEp7QfUDT7brEwY.jpg"/><pubDate>Tue, 29 Mar 2022 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/dbb0a19d-4091-4314-bbd5-3415507fbbac/10293426-power-platform-at-the-heart-of-scotland-s-new-recyclin.mp3" length="27428789" type="audio/mpeg"/><itunes:duration>38:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>112</itunes:episode><podcast:episode>112</podcast:episode></item><item><title>Start Here: How to Build Amazing Apps</title><itunes:title>Start Here: How to Build Amazing Apps</itunes:title><description><![CDATA[<p>#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications.</p><p>In this episode, you'll learn:</p><ul><li>Why I use an agile approach building Dynamics 365 and Power App</li><li>When an agile approach is suitable and when it's not</li><li>The benefits that Microsoft customers and partners experience using an agile approach</li><li>What agile actually means, the history of agile software development, and the principles and values in the agile manifesto</li><li>The basics of the Scrum framework, and how to get certified in it</li><li>Finally, some proven practices that I think that business apps teams need to learn to complement the Scrum framework to have wildly successful projects</li></ul><br/><p>To learn more about adopting an agile approach, take my free <a href="https://customery.academy/courses/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Applications</a> mini-course.</p><p>If you're ready to learn Scrum, achieve your Scrum.org PSM1 certification and learn my proven practices for applying Scrum to Microsoft Business Apps projects, join my <a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> online course.</p><p>If you're a Microsoft partner applying Scrum to your projects and you're ready to win more agile projects, apply for my <a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank">Winning Agile Projects</a> masterclass.</p><p><strong>Resources</strong></p><ul><li><a href="https://agilemanifesto.org/" rel="noopener noreferrer" target="_blank">The Manifesto for Agile Software Development</a></li><li><a href="https://hbr.org/1986/01/the-new-new-product-development-game" rel="noopener noreferrer" target="_blank">"The New, New Product Development Game", Harvard Business Review</a></li><li><a href="https://scrumguides.org/scrum-guide.html" rel="noopener noreferrer" target="_blank">The Scrum Guide 2020</a></li><li><a href="https://www.scrum.org/professional-scrum-master-i-certification" rel="noopener noreferrer" target="_blank">Professional Scrum Master 1 certification at Scrum.org</a></li><li><a href="https://customery.academy/courses/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps free mini-course at Customery Academy</a></li><li><a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank">Winning Agile Projects masterclass at Customery Academy</a></li><li><a href="https://www.youtube.com/customeryacademy" rel="noopener noreferrer" target="_blank">Customery Academy on YouTube</a></li><li><a href="https://www.linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></li><li><a href="https://twitter.com/customery" rel="noopener noreferrer" target="_blank">Customery on Twitter</a></li><li><a href="https://aka.ms/agileappsug" rel="noopener noreferrer" target="_blank">Agile Apps user group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#111. Start here to learn why, when and how to use an agile approach to build Dynamics 365 and Power Platform applications.</p><p>In this episode, you'll learn:</p><ul><li>Why I use an agile approach building Dynamics 365 and Power App</li><li>When an agile approach is suitable and when it's not</li><li>The benefits that Microsoft customers and partners experience using an agile approach</li><li>What agile actually means, the history of agile software development, and the principles and values in the agile manifesto</li><li>The basics of the Scrum framework, and how to get certified in it</li><li>Finally, some proven practices that I think that business apps teams need to learn to complement the Scrum framework to have wildly successful projects</li></ul><br/><p>To learn more about adopting an agile approach, take my free <a href="https://customery.academy/courses/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Applications</a> mini-course.</p><p>If you're ready to learn Scrum, achieve your Scrum.org PSM1 certification and learn my proven practices for applying Scrum to Microsoft Business Apps projects, join my <a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> online course.</p><p>If you're a Microsoft partner applying Scrum to your projects and you're ready to win more agile projects, apply for my <a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank">Winning Agile Projects</a> masterclass.</p><p><strong>Resources</strong></p><ul><li><a href="https://agilemanifesto.org/" rel="noopener noreferrer" target="_blank">The Manifesto for Agile Software Development</a></li><li><a href="https://hbr.org/1986/01/the-new-new-product-development-game" rel="noopener noreferrer" target="_blank">"The New, New Product Development Game", Harvard Business Review</a></li><li><a href="https://scrumguides.org/scrum-guide.html" rel="noopener noreferrer" target="_blank">The Scrum Guide 2020</a></li><li><a href="https://www.scrum.org/professional-scrum-master-i-certification" rel="noopener noreferrer" target="_blank">Professional Scrum Master 1 certification at Scrum.org</a></li><li><a href="https://customery.academy/courses/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps free mini-course at Customery Academy</a></li><li><a href="https://customery.academy/courses/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href="https://customery.academy/courses/winning" rel="noopener noreferrer" target="_blank">Winning Agile Projects masterclass at Customery Academy</a></li><li><a href="https://www.youtube.com/customeryacademy" rel="noopener noreferrer" target="_blank">Customery Academy on YouTube</a></li><li><a href="https://www.linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></li><li><a href="https://twitter.com/customery" rel="noopener noreferrer" target="_blank">Customery on Twitter</a></li><li><a href="https://aka.ms/agileappsug" rel="noopener noreferrer" target="_blank">Agile Apps user group</a></li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/111]]></link><guid isPermaLink="false">Buzzsprout-10245042</guid><itunes:image href="https://artwork.captivate.fm/8a3d0063-3a33-4674-9d9c-cde236e8217e/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Tue, 15 Mar 2022 12:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/141b5560-bfac-4920-96ea-79226a76b14b/10245042-start-here-how-to-build-amazing-apps.mp3" length="26855241" type="audio/mpeg"/><itunes:duration>37:13</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>trailer</itunes:episodeType><itunes:episode>111</itunes:episode><podcast:episode>111</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-141b5560-bfac-4920-96ea-79226a76b14b.json" type="application/json+chapters"/></item><item><title>Testing Heaven: When Should We Test Power Platform Apps?</title><itunes:title>When Should We Test Power Platform Apps?</itunes:title><description><![CDATA[<p>#110.&nbsp; My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. </p><p>What should agile testing look like on a Dynamics 365 or Power Platform project? I describe my agile testing Heaven, and the next best thing, Elysium. And what it's like to be stuck in Limbo.</p><p>What does testing look like on your business applications projects today?</p><p><strong>Resources</strong></p><ul><li>Agile Testing | https://amzn.to/3rCzDEf</li><li>More Agile Testing | https://amzn.to/3gCBLFO</li><li>Continuous Delivery | https://amzn.to/3JbHKO0</li></ul><br/><p>Links to Amazon books are affiliate links for which I receive a small commission.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#110.&nbsp; My current team is stuck in Limbo. We've finished development of a Dynamics 365 application for a local government department and we're tapping our fingers waiting for acceptance testing to start. </p><p>What should agile testing look like on a Dynamics 365 or Power Platform project? I describe my agile testing Heaven, and the next best thing, Elysium. And what it's like to be stuck in Limbo.</p><p>What does testing look like on your business applications projects today?</p><p><strong>Resources</strong></p><ul><li>Agile Testing | https://amzn.to/3rCzDEf</li><li>More Agile Testing | https://amzn.to/3gCBLFO</li><li>Continuous Delivery | https://amzn.to/3JbHKO0</li></ul><br/><p>Links to Amazon books are affiliate links for which I receive a small commission.</p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/110]]></link><guid isPermaLink="false">Buzzsprout-10047015</guid><itunes:image href="https://artwork.captivate.fm/1a1808db-c759-455d-badd-579561e1ada2/c37zzXYVxxvhcqcK0ZdytHlv.jpg"/><pubDate>Thu, 10 Feb 2022 13:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/ab0066f8-b6c7-40cd-bc11-47a6fdfb32e6/10047015-testing-heaven-when-should-we-test-agile-apps.mp3" length="9591330" type="audio/mpeg"/><itunes:duration>13:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>110</itunes:episode><podcast:episode>110</podcast:episode></item><item><title>Enterprise CRM with scaled Scrum at RACQ</title><itunes:title>Enterprise CRM with scaled Scrum at RACQ</itunes:title><description><![CDATA[<p>#109. In this special episode, I&apos;m interviewed by Dani Kahil about my experience delivering an enterprise CRM project at <a href='https://racq.com.au'>RACQ </a>(the Royal Automobile Club of Queensland). <br/><br/>RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and Apttus and I had the pleasure of leading their Dynamics 365 delivery team.<br/><br/><b>Resources</b></p><ul><li><a href='https://danikahil.com'>Dani Kahil&apos;s website</a></li><li><a href='https://training.danikahil.com?affiliate=ssub5T'>Dani&apos;s course: Functional Consulting - requirements analysis for a successful project delivery</a></li><li><a href='https://www.linkedin.com/in/danikahil/'>Dani Kahil on LinkedIn</a></li></ul><br/><p><br/><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#109. In this special episode, I&apos;m interviewed by Dani Kahil about my experience delivering an enterprise CRM project at <a href='https://racq.com.au'>RACQ </a>(the Royal Automobile Club of Queensland). <br/><br/>RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and Apttus and I had the pleasure of leading their Dynamics 365 delivery team.<br/><br/><b>Resources</b></p><ul><li><a href='https://danikahil.com'>Dani Kahil&apos;s website</a></li><li><a href='https://training.danikahil.com?affiliate=ssub5T'>Dani&apos;s course: Functional Consulting - requirements analysis for a successful project delivery</a></li><li><a href='https://www.linkedin.com/in/danikahil/'>Dani Kahil on LinkedIn</a></li></ul><br/><p><br/><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/109]]></link><guid isPermaLink="false">Buzzsprout-9939543</guid><itunes:image href="https://artwork.captivate.fm/2123f184-84e1-4a04-92da-76f485a9ac88/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 24 Jan 2022 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/5470a115-205b-4ba3-bb82-ba234eec833e/9939543-enterprise-crm-with-scaled-scrum-at-racq.mp3" length="36023418" type="audio/mpeg"/><itunes:duration>49:57</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>109</itunes:episode><podcast:episode>109</podcast:episode></item><item><title>Behind the Scenes of Amazing Apps</title><itunes:title>Behind the scenes of Amazing Apps</itunes:title><description><![CDATA[<p>108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production process.</p><p>If you have any questions about starting a business apps podcast, I'd love to do my best to help. Email me at <a href="mailto:amazingapps@customery.com" rel="noopener noreferrer" target="_blank">amazingapps@customery.com</a>. </p><p><strong>Resources</strong></p><p>Some of these resources include affiliate links that could result in a commission paid to me so that I can blow off my consulting engagements and just podcast all day.</p><p><strong>Preparation</strong></p><p><a href="https://amazingapps.show/idea" rel="noopener noreferrer" target="_blank">Amazing Apps Ideas</a> - my crowd-sourced content calendar for podcasts and videos</p><p><a href="https://calendly.com" rel="noopener noreferrer" target="_blank">Calendly </a>- the scheduling service I use to schedule guest interviews</p><p><a href="https://customery.com/guest" rel="noopener noreferrer" target="_blank">Amazing Apps Guest</a> - my resource page for potential guests on the Amazing Apps podcast</p><p><a href="https://amzn.to/34jH36m" rel="noopener noreferrer" target="_blank">GlideGear telepromter</a> - I upgraded from a Parrot teleprompter to GlideGear to hold a tablet</p><p><a href="https://promptsmart.com/index.php/products/pro" rel="noopener noreferrer" target="_blank">PromptSmart Pro</a> - voice-activated teleprompter software for iOS and Android</p><p><br></p><p><strong>Recording</strong></p><p><a href="https://squadcast.fm/?ref=neilbenson1" rel="noopener noreferrer" target="_blank">Squadcast </a>- for recording high-quality, lossless audio and video with remote guests</p><p><a href="https://www.audacityteam.org/download/" rel="noopener noreferrer" target="_blank">Audacity </a>- free audio recording, editing and mastering software for Mac and Windows</p><p><a href="https://amzn.to/3EOk9At" rel="noopener noreferrer" target="_blank">RØDE Procaster</a> - studio and broadcast quality, dynamic XLR microphone</p><p><a href="https://amzn.to/3ePQ1tT" rel="noopener noreferrer" target="_blank">RØDE PSA1 </a>- study microphone boom arm that I also used for a video camera</p><p><a href="https://amzn.to/3eQ2azg" rel="noopener noreferrer" target="_blank">RØDECaster Pro</a> - audio production studio for remote and local podcast recording and mixing</p><p><a href="https://amzn.to/3HvlVZ6" rel="noopener noreferrer" target="_blank">RØDE Lav+</a> - lavalier/lapel mic that I use when recording audio for video&nbsp;</p><p><a href="https://amzn.to/3HvlVZ6" rel="noopener noreferrer" target="_blank">RØDE Wireless Go</a> - wireless microphone system I use when recording audio for video</p><p><br></p><p><strong>Production</strong></p><p><a href="https://www.descript.com?lmref=l4f07g" rel="noopener noreferrer" target="_blank">Descript</a> - all-in-one transcription, audio and video editing, mixing and mastering software</p><p><a href="https://auphonic.com/" rel="noopener noreferrer" target="_blank">Auphonic </a>- automatic audio mastering service</p><p><a href="https://www.buzzsprout.com/?referrer_id=1080512" rel="noopener noreferrer" target="_blank">Buzzsprout </a>- amazing podcast host for Amazing Applications</p><p><a href="https://www.podpage.com/" rel="noopener noreferrer" target="_blank">Podpage </a>- amazing website host for Amazing Applications</p><p><br></p><p><strong>Recommended resources for learning more about podcasting</strong></p><p><a href="https://www.youtube.com/watch?v=Q8pfZna6H6Q" rel="noopener noreferrer" target="_blank">How to start a podcast in 2022</a> - Pat Flynn on YouTube</p><p><a href="https://courses.smartpassiveincome.com/p/power-up-podcasting?via=neil" rel="noopener noreferrer" target="_blank">Power Up Podcasting</a> - online course by Pat Flynn at SmartPassiveIncome</p><p><a href="https://www.buzzsprout.com/blog/best-podcast-courses" rel="noopener noreferrer" target="_blank">Best free podcast courses for 2022</a> - blog post by Buzzsprout</p><p><a href="https://www.buzzsprout.com/blog/podcast-setups" rel="noopener noreferrer" target="_blank">Best podcast set ups for every budget</a> - blog post by </p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><br></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>108. If you're considering starting a Dynamics 365 or Power Platform podcast in 2022, or just wonder what's involved in producing a podcast episode, join me for a behind the scenes look at my four step episode production process.</p><p>If you have any questions about starting a business apps podcast, I'd love to do my best to help. Email me at <a href="mailto:amazingapps@customery.com" rel="noopener noreferrer" target="_blank">amazingapps@customery.com</a>. </p><p><strong>Resources</strong></p><p>Some of these resources include affiliate links that could result in a commission paid to me so that I can blow off my consulting engagements and just podcast all day.</p><p><strong>Preparation</strong></p><p><a href="https://amazingapps.show/idea" rel="noopener noreferrer" target="_blank">Amazing Apps Ideas</a> - my crowd-sourced content calendar for podcasts and videos</p><p><a href="https://calendly.com" rel="noopener noreferrer" target="_blank">Calendly </a>- the scheduling service I use to schedule guest interviews</p><p><a href="https://customery.com/guest" rel="noopener noreferrer" target="_blank">Amazing Apps Guest</a> - my resource page for potential guests on the Amazing Apps podcast</p><p><a href="https://amzn.to/34jH36m" rel="noopener noreferrer" target="_blank">GlideGear telepromter</a> - I upgraded from a Parrot teleprompter to GlideGear to hold a tablet</p><p><a href="https://promptsmart.com/index.php/products/pro" rel="noopener noreferrer" target="_blank">PromptSmart Pro</a> - voice-activated teleprompter software for iOS and Android</p><p><br></p><p><strong>Recording</strong></p><p><a href="https://squadcast.fm/?ref=neilbenson1" rel="noopener noreferrer" target="_blank">Squadcast </a>- for recording high-quality, lossless audio and video with remote guests</p><p><a href="https://www.audacityteam.org/download/" rel="noopener noreferrer" target="_blank">Audacity </a>- free audio recording, editing and mastering software for Mac and Windows</p><p><a href="https://amzn.to/3EOk9At" rel="noopener noreferrer" target="_blank">RØDE Procaster</a> - studio and broadcast quality, dynamic XLR microphone</p><p><a href="https://amzn.to/3ePQ1tT" rel="noopener noreferrer" target="_blank">RØDE PSA1 </a>- study microphone boom arm that I also used for a video camera</p><p><a href="https://amzn.to/3eQ2azg" rel="noopener noreferrer" target="_blank">RØDECaster Pro</a> - audio production studio for remote and local podcast recording and mixing</p><p><a href="https://amzn.to/3HvlVZ6" rel="noopener noreferrer" target="_blank">RØDE Lav+</a> - lavalier/lapel mic that I use when recording audio for video&nbsp;</p><p><a href="https://amzn.to/3HvlVZ6" rel="noopener noreferrer" target="_blank">RØDE Wireless Go</a> - wireless microphone system I use when recording audio for video</p><p><br></p><p><strong>Production</strong></p><p><a href="https://www.descript.com?lmref=l4f07g" rel="noopener noreferrer" target="_blank">Descript</a> - all-in-one transcription, audio and video editing, mixing and mastering software</p><p><a href="https://auphonic.com/" rel="noopener noreferrer" target="_blank">Auphonic </a>- automatic audio mastering service</p><p><a href="https://www.buzzsprout.com/?referrer_id=1080512" rel="noopener noreferrer" target="_blank">Buzzsprout </a>- amazing podcast host for Amazing Applications</p><p><a href="https://www.podpage.com/" rel="noopener noreferrer" target="_blank">Podpage </a>- amazing website host for Amazing Applications</p><p><br></p><p><strong>Recommended resources for learning more about podcasting</strong></p><p><a href="https://www.youtube.com/watch?v=Q8pfZna6H6Q" rel="noopener noreferrer" target="_blank">How to start a podcast in 2022</a> - Pat Flynn on YouTube</p><p><a href="https://courses.smartpassiveincome.com/p/power-up-podcasting?via=neil" rel="noopener noreferrer" target="_blank">Power Up Podcasting</a> - online course by Pat Flynn at SmartPassiveIncome</p><p><a href="https://www.buzzsprout.com/blog/best-podcast-courses" rel="noopener noreferrer" target="_blank">Best free podcast courses for 2022</a> - blog post by Buzzsprout</p><p><a href="https://www.buzzsprout.com/blog/podcast-setups" rel="noopener noreferrer" target="_blank">Best podcast set ups for every budget</a> - blog post by </p><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><br></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/108]]></link><guid isPermaLink="false">Buzzsprout-9827723</guid><itunes:image href="https://artwork.captivate.fm/5dde9f27-c785-4fdf-9c7b-457062b3ff2e/dXZfLm2comjSnEQ-W9DXvqsb.jpg"/><pubDate>Tue, 04 Jan 2022 16:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/9cc01745-babc-4851-927c-bdfd8f96d528/9827723-behind-the-scenes-of-amazing-applications.mp3" length="13266308" type="audio/mpeg"/><itunes:duration>18:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><itunes:episode>108</itunes:episode><podcast:episode>108</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-9cc01745-babc-4851-927c-bdfd8f96d528.json" type="application/json+chapters"/></item><item><title>Blended Teams: Customer and Partner Co-development</title><itunes:title>Blended Teams: Customer and Partner Co-development</itunes:title><description><![CDATA[<p>#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers?</p><p>This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orphanages, wants Selina to include a couple of the orphanage's developers onto the team. But the developers don't have any experience with Dynamics 365 or Power Platform. And Selina's team are already a little behind schedule.</p><p>Would you refuse and keep control of the team so that you can keep the project on schedule? Or would you adopt your customer's developers and run a blended team to keep your customer happy?</p><p>Find out what I would do and what's holding us back from the option I recommend.</p><p><strong>Resources</strong></p><ul><li>📺&nbsp;<a href="https://www.youtube.com/watch?v=KkLnFEwPERw" rel="noopener noreferrer" target="_blank">Should Microsoft partners include customer developers in their teams?</a>&nbsp;| Customery Academy on YouTube</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#107. What would you do if you ran a Microsoft partner business and your customer wanted to stack your scrum their with their developers?</p><p>This is the story of Selina who runs Gotham Heroes. Her customer, Bruce at Gotham Orphanages, wants Selina to include a couple of the orphanage's developers onto the team. But the developers don't have any experience with Dynamics 365 or Power Platform. And Selina's team are already a little behind schedule.</p><p>Would you refuse and keep control of the team so that you can keep the project on schedule? Or would you adopt your customer's developers and run a blended team to keep your customer happy?</p><p>Find out what I would do and what's holding us back from the option I recommend.</p><p><strong>Resources</strong></p><ul><li>📺&nbsp;<a href="https://www.youtube.com/watch?v=KkLnFEwPERw" rel="noopener noreferrer" target="_blank">Should Microsoft partners include customer developers in their teams?</a>&nbsp;| Customery Academy on YouTube</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://www.youtube.com/watch?v=KkLnFEwPERw]]></link><guid isPermaLink="false">Buzzsprout-9778685</guid><itunes:image href="https://artwork.captivate.fm/c2492cf4-dddd-4a7f-bb97-215bf06e69be/O2-qxPMPsNOgI8HMHmhwItnZ.jpg"/><pubDate>Thu, 23 Dec 2021 17:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/38bf49f7-00ed-4d3f-ad97-d6d14cbe2402/9778685-blended-teams-customer-and-partner-co-development.mp3" length="11285236" type="audio/mpeg"/><itunes:duration>15:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>107</itunes:episode><podcast:episode>107</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-38bf49f7-00ed-4d3f-ad97-d6d14cbe2402.json" type="application/json+chapters"/></item><item><title>Product Backlog Refinement: Who&apos;s Involved? (And Why!)</title><itunes:title>Product Backlog Refinement: Who&apos;s Involved? (And Why!)</itunes:title><description><![CDATA[<p>#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the desired results. <br/><br/>It’s not your fault; it’s a systemic problem. The problem is that it is incredibly common for only one stakeholder -- the product owner -- to be involved in backlog refinement, but the ideal would be if all the relevant people were there!<br/><br/>If you&apos;ve been asking yourself who else should be involved in backlog refinement, you’re in good company—most Dynamics 365 and Power Platform application teams need a little help to come up with the answer.<br/><br/><b>Resources</b></p><ul><li><a href='https://amazingapps.show'>Amazing Apps show website</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Apps Show on LinkedIn</a></li><li><a href='https://twitter.com/amazingappsshow'>Amazing Apps Show on Twitter</a></li><li><a href='https://customery.academy'>Customery Academy website</a></li><li><a href='https://www.youtube.com/customeryacademy'>Customery Academy on YouTube</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> free online mini-course</li></ul><br/><p><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#106. You and the Microsoft Business Apps product owner are on Teams going through the product backlog. You two are working on it together because that’s how it has always been done. And yet, when you look back at the last few sprints, you realize that is not getting the desired results. <br/><br/>It’s not your fault; it’s a systemic problem. The problem is that it is incredibly common for only one stakeholder -- the product owner -- to be involved in backlog refinement, but the ideal would be if all the relevant people were there!<br/><br/>If you&apos;ve been asking yourself who else should be involved in backlog refinement, you’re in good company—most Dynamics 365 and Power Platform application teams need a little help to come up with the answer.<br/><br/><b>Resources</b></p><ul><li><a href='https://amazingapps.show'>Amazing Apps show website</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Apps Show on LinkedIn</a></li><li><a href='https://twitter.com/amazingappsshow'>Amazing Apps Show on Twitter</a></li><li><a href='https://customery.academy'>Customery Academy website</a></li><li><a href='https://www.youtube.com/customeryacademy'>Customery Academy on YouTube</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> free online mini-course</li></ul><br/><p><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/106]]></link><guid isPermaLink="false">Buzzsprout-9655590</guid><itunes:image href="https://artwork.captivate.fm/5b6ab45f-bb2f-4780-9202-daf2770141a1/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 07 Dec 2021 23:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e3436a1f-f7b8-492a-a18f-1af3252f6d63/9655590-product-backlog-refinement-who-s-involved-and-why.mp3" length="11035948" type="audio/mpeg"/><itunes:duration>15:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>106</itunes:episode><podcast:episode>106</podcast:episode></item><item><title>How Did You Get Scrum Master Training?</title><itunes:title>How Did You Get Scrum Master Training?</itunes:title><description><![CDATA[<p>#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?"</p><p>I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and certification. Find out which one I recommend for Dynamics 365 and Power Platform professionals and why.</p><p>You'll also find a video accompanying this podcast episode on the <a href="https://www.youtube.com/watch?v=Q2nEwRKPYYw" rel="noopener noreferrer" target="_blank">Customery Academy YouTube channel</a>.</p><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/dan-foster-65528269/" rel="noopener noreferrer" target="_blank">Dan Foster on LinkedIn</a></li><li><a href="https://www.scrumalliance.org/get-certified/scrum-master-track/certified-scrummaster" rel="noopener noreferrer" target="_blank">Scrum Alliance Certified ScrumMaster training</a></li><li><a href="https://www.scrum.org/courses/professional-scrum-master-training" rel="noopener noreferrer" target="_blank">Scrum.org Professional Scrum Master training</a> (recommended)</li><li><a href="https://customery.academy/courses/scrum?coupon=YouTube20" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps course</a> (with discount coupon YouTube20)</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></description><content:encoded><![CDATA[<p>#105. Dan Foster, a senior consultant and solutions architect at CRM Dynamics, asks, "Have you found much benefit from your being a scrum master? If so, how did you get that training?"</p><p>I've taken the Scrum Alliance Certified ScrumMaster training and certification and the Scrum.org Professional Scrum Master training and certification. Find out which one I recommend for Dynamics 365 and Power Platform professionals and why.</p><p>You'll also find a video accompanying this podcast episode on the <a href="https://www.youtube.com/watch?v=Q2nEwRKPYYw" rel="noopener noreferrer" target="_blank">Customery Academy YouTube channel</a>.</p><p><strong>Resources</strong></p><ul><li><a href="https://www.linkedin.com/in/dan-foster-65528269/" rel="noopener noreferrer" target="_blank">Dan Foster on LinkedIn</a></li><li><a href="https://www.scrumalliance.org/get-certified/scrum-master-track/certified-scrummaster" rel="noopener noreferrer" target="_blank">Scrum Alliance Certified ScrumMaster training</a></li><li><a href="https://www.scrum.org/courses/professional-scrum-master-training" rel="noopener noreferrer" target="_blank">Scrum.org Professional Scrum Master training</a> (recommended)</li><li><a href="https://customery.academy/courses/scrum?coupon=YouTube20" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps course</a> (with discount coupon YouTube20)</li></ul><br/><p><a href="https://buymeacoffee.com/amazingapps" rel="noopener noreferrer" target="_blank">Support the show</a></p><p><strong>CONNECT</strong></p><p>🌏<a href="https://amazingapps.show" rel="noopener noreferrer" target="_blank"> Amazing Apps</a> website</p><p>🟦 <a href="https://linkedin.com/company/customery" rel="noopener noreferrer" target="_blank">Customery on LinkedIn</a></p><p>🟦 <a href="https://linkedin.com/in/neilbenson" rel="noopener noreferrer" target="_blank">Neil Benson on LinkedIn</a> </p><p><br></p><p><strong>MY ONLINE COURSES</strong></p><p>🚀 <a href="https://customery.com/foundations" rel="noopener noreferrer" target="_blank">Agile Foundations for Microsoft Business Apps</a> </p><p>🏉 <a href="https://customery.com/scrum" rel="noopener noreferrer" target="_blank">Scrum for Microsoft Business Apps</a> </p><p>📐 <a href="https://customery.com/estimating" rel="noopener noreferrer" target="_blank">Estimating Business Apps </a></p><p><br></p><p>Keep experimenting 🧪</p><p>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/105]]></link><guid isPermaLink="false">Buzzsprout-9628544</guid><itunes:image href="https://artwork.captivate.fm/517742bf-44bf-49dc-bea0-30ad02342883/085lQ4jZcW6kRAFh6Z3JKLQ6.jpg"/><pubDate>Mon, 29 Nov 2021 21:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d463dc9b-34b6-49bd-8c6e-3b1b2c4e8516/9628544-how-did-you-get-scrum-master-training.mp3" length="7752508" type="audio/mpeg"/><itunes:duration>10:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>105</itunes:episode><podcast:episode>105</podcast:episode></item><item><title>Should You Assign Stories to Developers in Sprint Planning?</title><itunes:title>Should You Assign Stories to Developers in Sprint Planning?</itunes:title><description><![CDATA[<p>#104. Should we assign items to a developer during sprint planning?<br/><br/>Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not?</p><p>That’s the question we’re going to be answering in this episode of Amazing Applications.<br/><br/><b>Resources</b></p><ul><li><a href='https://hbr.org/1986/01/the-new-new-product-development-game'>&quot;The New New Product Development Game&quot;, Harvard Business Review</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps, Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#104. Should we assign items to a developer during sprint planning?<br/><br/>Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not?</p><p>That’s the question we’re going to be answering in this episode of Amazing Applications.<br/><br/><b>Resources</b></p><ul><li><a href='https://hbr.org/1986/01/the-new-new-product-development-game'>&quot;The New New Product Development Game&quot;, Harvard Business Review</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps, Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/104]]></link><guid isPermaLink="false">Buzzsprout-9575753</guid><itunes:image href="https://artwork.captivate.fm/00a41454-e053-4cae-97e1-01f1cb2d1d81/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 19 Nov 2021 14:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/066b4535-c79e-4821-8663-184f1fb80e8b/9575753-should-you-assign-stories-to-developers-in-sprint-plann.mp3" length="7097819" type="audio/mpeg"/><itunes:duration>09:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>104</itunes:episode><podcast:episode>104</podcast:episode></item><item><title>Microsoft FastTrack Success by Design with Seth Kircher</title><itunes:title>Microsoft FastTrack Success by Design with Seth Kircher</itunes:title><description><![CDATA[<p>103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update .<br/><br/>What is Success by Design? Is it the latest incarnation of the Dynamics SureStep methodology or is it a new framework that all Dynamics 365 partners should consider adopting for their enterprise projects?<br/><br/>To find out, I&apos;m joined by Seth Kircher. He&apos;s the Principal FastTrack Solution Architect Manager for Microsoft FastTrack&apos;s solution architects in the Americas. <br/><br/>We dig into the role of FastTrack, the origins and benefits of Success by Design and its future.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/sethkircher/'>Seth Kircher on LinkedIn</a></li><li><a href='https://aka.ms/D365ImplementationGuide?WT.mc_id=BA-MVP-4028946'>Success by Design Implementation Guide</a></li><li><a href='https://docs.microsoft.com/en-us/dynamics365/fasttrack/success-by-design-overview?WT.mc_id=BA-MVP-4028946'>Success by Design on Microsoft Docs</a></li><li><a href='https://docs.microsoft.com/en-us/learn/modules/success-by-design/#:~:text=Success%20by%20Design%20is%20the%20prescriptive%20guidance%20%28approaches,designing%2C%20building%2C%20and%20deploying%20a%20Dynamics%20365%20solution.?WT.mc_id=BA-MVP-4028946'>Success by Design on Microsoft Learn</a></li><li><a href='https://community.dynamics.com/365/dynamics-365-fasttrack/b/techtalks/posts/fasttrack-for-dynamics---success-by-design-overview'>Success by Design recorded training workshops</a></li><li><a href='https://youtube.com/playlist?list=PLjxFbstREXpOl4AGsF9zvdPCpEzRnAxaD'>Rachel Profit&apos;s Success by Design Nuggets playlist on YouTube</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update .<br/><br/>What is Success by Design? Is it the latest incarnation of the Dynamics SureStep methodology or is it a new framework that all Dynamics 365 partners should consider adopting for their enterprise projects?<br/><br/>To find out, I&apos;m joined by Seth Kircher. He&apos;s the Principal FastTrack Solution Architect Manager for Microsoft FastTrack&apos;s solution architects in the Americas. <br/><br/>We dig into the role of FastTrack, the origins and benefits of Success by Design and its future.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/sethkircher/'>Seth Kircher on LinkedIn</a></li><li><a href='https://aka.ms/D365ImplementationGuide?WT.mc_id=BA-MVP-4028946'>Success by Design Implementation Guide</a></li><li><a href='https://docs.microsoft.com/en-us/dynamics365/fasttrack/success-by-design-overview?WT.mc_id=BA-MVP-4028946'>Success by Design on Microsoft Docs</a></li><li><a href='https://docs.microsoft.com/en-us/learn/modules/success-by-design/#:~:text=Success%20by%20Design%20is%20the%20prescriptive%20guidance%20%28approaches,designing%2C%20building%2C%20and%20deploying%20a%20Dynamics%20365%20solution.?WT.mc_id=BA-MVP-4028946'>Success by Design on Microsoft Learn</a></li><li><a href='https://community.dynamics.com/365/dynamics-365-fasttrack/b/techtalks/posts/fasttrack-for-dynamics---success-by-design-overview'>Success by Design recorded training workshops</a></li><li><a href='https://youtube.com/playlist?list=PLjxFbstREXpOl4AGsF9zvdPCpEzRnAxaD'>Rachel Profit&apos;s Success by Design Nuggets playlist on YouTube</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/103]]></link><guid isPermaLink="false">Buzzsprout-9391220</guid><itunes:image href="https://artwork.captivate.fm/ae057a45-8126-4b6e-b1db-3b2ca3e8e504/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 19 Oct 2021 07:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/dee6d9d0-21bb-433b-ae20-3a3ab388f0c6/9391220-microsoft-fasttrack-success-by-design-with-seth-kircher.mp3" length="31726351" type="audio/mpeg"/><itunes:duration>43:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>103</itunes:episode><podcast:episode>103</podcast:episode></item><item><title>&quot;OMG, I love your new system. It&apos;s so easy to use!&quot; with Bruce Sithole, 365 Mechanix</title><itunes:title>&quot;OMG, I love your new system. It&apos;s so easy to use!&quot; with Bruce Sithole, 365 Mechanix</itunes:title><description><![CDATA[<p>#102. Bruce Sithole&apos;s team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications.<br/><br/>We also cover:</p><ul><li>Starting your own Microsoft partner business</li><li>What is takes to achieve FastTrack Recognized Solution Architect</li><li>Which is better: FTRSA award or MVP award?</li><li>Building amazing Power Power applications</li><li>What night to release a new deployment</li><li>Using feature flags in our applications</li><li>Working in hybrid teams: customer and partner together</li><li>Microsoft Australia traineeship program</li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/brucesithole/'>Bruce Sithole on LinkedIn</a><br/><a href='https://www.linkedin.com/company/365mechanix/'>365 Mechanix on LinkedIn</a><br/><a href='https://dynamics.microsoft.com/en-us/fasttrack/recognized-solution-architects/?category=All'>FastTrack Recognized Solution Architects | Microsoft Dynamics 365</a><br/><a href='https://powerplatform.microsoft.com/en-us/fasttrack/recognized-solution-architects/?category=PowerApps'>FastTrack Recognized Solution Architects | Microsoft Power Platform</a><br/><a href='https://www.microsoft.com/en-au/microsoft-traineeship-program'>Microsoft Traineeship Program</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#102. Bruce Sithole&apos;s team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications.<br/><br/>We also cover:</p><ul><li>Starting your own Microsoft partner business</li><li>What is takes to achieve FastTrack Recognized Solution Architect</li><li>Which is better: FTRSA award or MVP award?</li><li>Building amazing Power Power applications</li><li>What night to release a new deployment</li><li>Using feature flags in our applications</li><li>Working in hybrid teams: customer and partner together</li><li>Microsoft Australia traineeship program</li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/brucesithole/'>Bruce Sithole on LinkedIn</a><br/><a href='https://www.linkedin.com/company/365mechanix/'>365 Mechanix on LinkedIn</a><br/><a href='https://dynamics.microsoft.com/en-us/fasttrack/recognized-solution-architects/?category=All'>FastTrack Recognized Solution Architects | Microsoft Dynamics 365</a><br/><a href='https://powerplatform.microsoft.com/en-us/fasttrack/recognized-solution-architects/?category=PowerApps'>FastTrack Recognized Solution Architects | Microsoft Power Platform</a><br/><a href='https://www.microsoft.com/en-au/microsoft-traineeship-program'>Microsoft Traineeship Program</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/102]]></link><guid isPermaLink="false">Buzzsprout-9283029</guid><itunes:image href="https://artwork.captivate.fm/59b2e970-3fac-4bef-ba4b-1eca07bb54f6/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 30 Sep 2021 07:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/8250e394-4401-4e39-9571-e260c1be5d89/9283029-omg-i-love-your-new-system-it-s-so-easy-to-use-with-bru.mp3" length="21876930" type="audio/mpeg"/><itunes:duration>30:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>102</itunes:episode><podcast:episode>102</podcast:episode></item><item><title>Business Transformation with Microsoft Business Apps with Lipi Sarkar</title><itunes:title>Business Transformation with Microsoft Business Apps with Lipi Sarkar</itunes:title><description><![CDATA[<p>#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future.<br/><b><br/>Resources</b></p><ul><li><a href='https://dynamicscon.com'>Register for DynamicsCon</a></li><li><a href='https://www.linkedin.com/in/lipisarkar/'>Lipi Sarkar on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/samit-saini-017ba7144/'>Samit Saini</a> and <a href='https://www.linkedin.com/in/ericmckinney/'>Eric McKinney</a> on LinkedIn</li><li><a href='https://amzn.to/2Xjf7Mk'>Building a Digital Future</a> by Lipi Sarkar and Vinny (Amazing affiliate link)</li><li><a href='https://www.southcoastsummit.com/'>South Coast Summit conference</a></li><li><a href='https://scottishsummit.com'>Scottish Summit conference</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future.<br/><b><br/>Resources</b></p><ul><li><a href='https://dynamicscon.com'>Register for DynamicsCon</a></li><li><a href='https://www.linkedin.com/in/lipisarkar/'>Lipi Sarkar on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/samit-saini-017ba7144/'>Samit Saini</a> and <a href='https://www.linkedin.com/in/ericmckinney/'>Eric McKinney</a> on LinkedIn</li><li><a href='https://amzn.to/2Xjf7Mk'>Building a Digital Future</a> by Lipi Sarkar and Vinny (Amazing affiliate link)</li><li><a href='https://www.southcoastsummit.com/'>South Coast Summit conference</a></li><li><a href='https://scottishsummit.com'>Scottish Summit conference</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/101]]></link><guid isPermaLink="false">Buzzsprout-9204190</guid><itunes:image href="https://artwork.captivate.fm/f8ec4f6b-9fd7-4af7-951a-b0e81c3b5772/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 16 Sep 2021 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/4534d3ff-48e6-4bec-a59e-07e12c581a8e/9204190-business-transformation-with-microsoft-business-apps-wi.mp3" length="11356056" type="audio/mpeg"/><itunes:duration>15:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>101</itunes:episode><podcast:episode>101</podcast:episode></item><item><title>Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil</title><itunes:title>Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil</itunes:title><description><![CDATA[<p>#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements.</p><ul><li>Why use Azure DevOps to manage requirements?</li><li>Structuring requirements into epics, features and user stories</li><li>Using a definition of ready to manage your backlog</li><li>Is requirements approval an anti-pattern?</li><li>Using different types of items in Azure DevOps</li><li>Choosing an Azure DevOps process: Scrum or Agile?</li><li>Adding attachments in DevOps</li><li>Handling sub-tasks and defects</li><li>How much detail should a user story have?</li><li>When is a user story too small?</li><li>Who writes user stories in Dynamics 365 projects?</li></ul><br/><p><b>Resources</b></p><ul><li>Register for <a href='https://dynamicscon.com/'>DynamicsCon</a> and attend Dani&apos;s session, Best Practices to Manage D365 Requirements in Azure DevOps at 9am, US Eastern, on Monday 20 September 2021.</li><li><a href='https://www.linkedin.com/in/danikahil'>Dani Kahil on LinkedIn</a></li><li><a href='https://danikahil.com/'>Dani Kahil&apos;s blog</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements.</p><ul><li>Why use Azure DevOps to manage requirements?</li><li>Structuring requirements into epics, features and user stories</li><li>Using a definition of ready to manage your backlog</li><li>Is requirements approval an anti-pattern?</li><li>Using different types of items in Azure DevOps</li><li>Choosing an Azure DevOps process: Scrum or Agile?</li><li>Adding attachments in DevOps</li><li>Handling sub-tasks and defects</li><li>How much detail should a user story have?</li><li>When is a user story too small?</li><li>Who writes user stories in Dynamics 365 projects?</li></ul><br/><p><b>Resources</b></p><ul><li>Register for <a href='https://dynamicscon.com/'>DynamicsCon</a> and attend Dani&apos;s session, Best Practices to Manage D365 Requirements in Azure DevOps at 9am, US Eastern, on Monday 20 September 2021.</li><li><a href='https://www.linkedin.com/in/danikahil'>Dani Kahil on LinkedIn</a></li><li><a href='https://danikahil.com/'>Dani Kahil&apos;s blog</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/100]]></link><guid isPermaLink="false">Buzzsprout-9185302</guid><itunes:image href="https://artwork.captivate.fm/1711daf3-8bb1-4b5d-a9c0-6a7d5a992735/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 14 Sep 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/85998f15-a466-42c3-b4e9-0106f43203fa/9185302-mastering-dynamics-365-requirements-in-azure-devops-wit.mp3" length="17669822" type="audio/mpeg"/><itunes:duration>24:28</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>100</itunes:episode><podcast:episode>100</podcast:episode></item><item><title>How to Design Forms for Amazing User Experiences with Mary Ann Castro</title><itunes:title>How to Design Forms for Amazing User Experiences with Mary Ann Castro</itunes:title><description><![CDATA[<p>#99. We all know that good form design is important especially when we&apos;re building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design?<br/><br/>Join me as Mary Ann Castro shares her secrets of effective form design from her upcoming presentation at DynamicsCon.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/mqocastro/'>Mary Ann Castro on LinkedIn</a><br/><a href='https://dynamicscon.com/'>Register for DynamicsCon</a><br/>Special mention to <a href='https://www.linkedin.com/in/andriibutenko/'>Andrew Butenko</a>, <a href='https://www.linkedin.com/in/amey-holden/'>Amey Holden</a> and <a href='https://www.linkedin.com/in/diantaylor/'>Dian Taylor</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#99. We all know that good form design is important especially when we&apos;re building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design?<br/><br/>Join me as Mary Ann Castro shares her secrets of effective form design from her upcoming presentation at DynamicsCon.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/mqocastro/'>Mary Ann Castro on LinkedIn</a><br/><a href='https://dynamicscon.com/'>Register for DynamicsCon</a><br/>Special mention to <a href='https://www.linkedin.com/in/andriibutenko/'>Andrew Butenko</a>, <a href='https://www.linkedin.com/in/amey-holden/'>Amey Holden</a> and <a href='https://www.linkedin.com/in/diantaylor/'>Dian Taylor</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/99]]></link><guid isPermaLink="false">Buzzsprout-9133941</guid><itunes:image href="https://artwork.captivate.fm/a638aae9-8d6b-4c0e-b675-a2f72f82a3ff/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 03 Sep 2021 21:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d2fdb967-0bfa-4b39-ac9b-78cb4fb662c2/9133941-how-to-design-forms-for-amazing-user-experiences-with-m.mp3" length="17466729" type="audio/mpeg"/><itunes:duration>24:11</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>99</itunes:episode><podcast:episode>99</podcast:episode></item><item><title>Hello, My Sweet Chatbot 🥰 with Dian Taylor</title><itunes:title>Hello, My Sweet Chatbot 🥰 with Dian Taylor</itunes:title><description><![CDATA[<p>#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She&apos;s presenting, &apos;Getting Started with Power Virtual Agents&apos; at DynamicsCon on 20 September. So I invited Dian onto the Amazing Apps show to tells us all about Power Virtual Agents and give us a sneak peek into her presentation.<br/><br/>We discuss the summer weather in Florida and the easy life of pre-sales as well as some serious topics such as how amazing chatbots can provide an awesome customer experience while others want to make you throw your computer out the window.<br/><br/></p><p>Discover why Dian thinks I should start my chats with &quot;Hello, my sweet chatbot... 🥰&quot;<br/><br/></p><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/diantaylor/'>Dian Taylor on LinkedIn</a><br/><a href='https://twitter.com/D365Goddess'>D365Goddess on Twitter</a><br/><a href='https://www.youtube.com/channel/UCMWmSKm_99JYbUIQGL1E-yA'>D365Goddess on YouTube</a><br/><a href='http://d365goddess.com/'>D365Goddess website</a><br/><br/><a href='https://dynamicscon.com/'>Register for DynamicsCon</a><br/><a href='https://www.summitna.com/'>Register for Summit North America</a><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She&apos;s presenting, &apos;Getting Started with Power Virtual Agents&apos; at DynamicsCon on 20 September. So I invited Dian onto the Amazing Apps show to tells us all about Power Virtual Agents and give us a sneak peek into her presentation.<br/><br/>We discuss the summer weather in Florida and the easy life of pre-sales as well as some serious topics such as how amazing chatbots can provide an awesome customer experience while others want to make you throw your computer out the window.<br/><br/></p><p>Discover why Dian thinks I should start my chats with &quot;Hello, my sweet chatbot... 🥰&quot;<br/><br/></p><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/diantaylor/'>Dian Taylor on LinkedIn</a><br/><a href='https://twitter.com/D365Goddess'>D365Goddess on Twitter</a><br/><a href='https://www.youtube.com/channel/UCMWmSKm_99JYbUIQGL1E-yA'>D365Goddess on YouTube</a><br/><a href='http://d365goddess.com/'>D365Goddess website</a><br/><br/><a href='https://dynamicscon.com/'>Register for DynamicsCon</a><br/><a href='https://www.summitna.com/'>Register for Summit North America</a><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/98]]></link><guid isPermaLink="false">Buzzsprout-9071996</guid><itunes:image href="https://artwork.captivate.fm/0818b524-9a38-48b9-a41c-bc802b4a7e9c/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Wed, 25 Aug 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/819b2468-9bc6-4bf0-9c74-7fbc9e4cdfe7/9071996-hello-my-sweet-chatbot-with-dian-taylor.mp3" length="13444362" type="audio/mpeg"/><itunes:duration>18:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>98</itunes:episode><podcast:episode>98</podcast:episode></item><item><title>5 Reasons To Avoid Analysis in Advance</title><itunes:title>5 Reasons To Avoid Analysis in Advance</itunes:title><description><![CDATA[<p>#97. I share five reasons why I think you should avoid analysis in advance when you&apos;re building Dynamics 365 and Power Platform applications. <br/><br/>My five top reasons:</p><ul><li>Peak ignorance. You&apos;re analyzing the requirements during the period when your stakeholders know least about Microsoft business applications and your analysts know least about their needs. </li><li>Priority categorization. Your requirement specification doesn&apos;t order the requirements by business value. </li><li>Over-engineering. Your requirements are likely to lead to over-engineered complexity and a rejected user experience.</li><li>Wasted effort. You&apos;re spending time chasing the illusion of completeness and putting yourself at risk of a significant change that will derail your requirements specification. </li><li>Opportunity cost. By deferring deployment you&apos;re deferring the benefits, and costing your organization money.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.scrum.org/'>Scrum.org</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#97. I share five reasons why I think you should avoid analysis in advance when you&apos;re building Dynamics 365 and Power Platform applications. <br/><br/>My five top reasons:</p><ul><li>Peak ignorance. You&apos;re analyzing the requirements during the period when your stakeholders know least about Microsoft business applications and your analysts know least about their needs. </li><li>Priority categorization. Your requirement specification doesn&apos;t order the requirements by business value. </li><li>Over-engineering. Your requirements are likely to lead to over-engineered complexity and a rejected user experience.</li><li>Wasted effort. You&apos;re spending time chasing the illusion of completeness and putting yourself at risk of a significant change that will derail your requirements specification. </li><li>Opportunity cost. By deferring deployment you&apos;re deferring the benefits, and costing your organization money.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.scrum.org/'>Scrum.org</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/97]]></link><guid isPermaLink="false">Buzzsprout-9030138</guid><itunes:image href="https://artwork.captivate.fm/da01cd02-a450-48f0-8238-b4197117613c/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 17 Aug 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/50ed4fb9-6aeb-4636-9101-78744b96a96e/9030138-5-reasons-to-avoid-analysis-in-advance.mp3" length="14259124" type="audio/mpeg"/><itunes:duration>19:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>97</itunes:episode><podcast:episode>97</podcast:episode></item><item><title>Advanced Product Owner Questions</title><itunes:title>Advanced Product Owner Questions</itunes:title><description><![CDATA[<p>#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. </p><p>This episode covers:</p><ul><li>Can the product owner role be combined with scrum master or developer?</li><li>Which product owner certification that I recommend?</li><li>Making decisions about the product backlog,</li><li>Whether the Product Owner needs to be technical,</li><li>What&apos;s the difference between a product owner and a project manager?</li><li>Whether the product owner has to accept the developers&apos; increments in the sprint review? </li><li>What does a typical sprint look like for a product owner?</li></ul><br/><p><br/><b>Resources<br/></b><br/></p><ul><li>Books to support Professional Scrum Product Owner (PSPO) certification (Amazon affiliate links):<ul><li><a href='https://www.amazon.com/Professional-Product-Owner-Leveraging-Competitive/dp/0134686470?dchild=1&amp;keywords=product+owner&amp;qid=1627160040&amp;sr=8-1&amp;linkCode=sl1&amp;tag=customery-20&amp;linkId=8d88fc6cd98bddfabc803fd41068a5f4&amp;language=en_US&amp;ref_=as_li_ss_tl'>The Professional Scrum Product Owner</a> by Don McGreal and Ralph Jocham</li><li><a href='https://www.amazon.com/Product-Mastery-Geoff-Watts-audiobook/dp/B079DXBKVM?dchild=1&amp;keywords=product+owner&amp;qid=1627160040&amp;sr=8-3&amp;linkCode=sl1&amp;tag=customery-20&amp;linkId=5dbe5e43981f9f2b16896439ec6cca83&amp;language=en_US&amp;ref_=as_li_ss_tl'>Product Mastery: From Good to Great Product Ownership</a> by Geoff Watts</li><li><a href='https://www.amazon.com/Agile-Product-Management-Scrum-Addison-Wesley/dp/0321605780?dchild=1&amp;keywords=product+owner&amp;qid=1627160040&amp;sr=8-5&amp;linkCode=sl1&amp;tag=customery-20&amp;linkId=a4b51d57024027a59d1f25835d59dcaf&amp;language=en_US&amp;ref_=as_li_ss_tl'>Agile Product Management with Scrum</a> by Roman Pichler</li></ul><br/></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. </p><p>This episode covers:</p><ul><li>Can the product owner role be combined with scrum master or developer?</li><li>Which product owner certification that I recommend?</li><li>Making decisions about the product backlog,</li><li>Whether the Product Owner needs to be technical,</li><li>What&apos;s the difference between a product owner and a project manager?</li><li>Whether the product owner has to accept the developers&apos; increments in the sprint review? </li><li>What does a typical sprint look like for a product owner?</li></ul><br/><p><br/><b>Resources<br/></b><br/></p><ul><li>Books to support Professional Scrum Product Owner (PSPO) certification (Amazon affiliate links):<ul><li><a href='https://www.amazon.com/Professional-Product-Owner-Leveraging-Competitive/dp/0134686470?dchild=1&amp;keywords=product+owner&amp;qid=1627160040&amp;sr=8-1&amp;linkCode=sl1&amp;tag=customery-20&amp;linkId=8d88fc6cd98bddfabc803fd41068a5f4&amp;language=en_US&amp;ref_=as_li_ss_tl'>The Professional Scrum Product Owner</a> by Don McGreal and Ralph Jocham</li><li><a href='https://www.amazon.com/Product-Mastery-Geoff-Watts-audiobook/dp/B079DXBKVM?dchild=1&amp;keywords=product+owner&amp;qid=1627160040&amp;sr=8-3&amp;linkCode=sl1&amp;tag=customery-20&amp;linkId=5dbe5e43981f9f2b16896439ec6cca83&amp;language=en_US&amp;ref_=as_li_ss_tl'>Product Mastery: From Good to Great Product Ownership</a> by Geoff Watts</li><li><a href='https://www.amazon.com/Agile-Product-Management-Scrum-Addison-Wesley/dp/0321605780?dchild=1&amp;keywords=product+owner&amp;qid=1627160040&amp;sr=8-5&amp;linkCode=sl1&amp;tag=customery-20&amp;linkId=a4b51d57024027a59d1f25835d59dcaf&amp;language=en_US&amp;ref_=as_li_ss_tl'>Agile Product Management with Scrum</a> by Roman Pichler</li></ul><br/></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/96]]></link><guid isPermaLink="false">Buzzsprout-8919804</guid><itunes:image href="https://artwork.captivate.fm/f2ead899-f0ca-49d3-879f-807c5fc5c445/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 27 Jul 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1fbc00d9-c7b7-432e-a748-4f92e8d78957/8919804-advanced-product-owner-questions.mp3" length="14615731" type="audio/mpeg"/><itunes:duration>20:13</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>96</itunes:episode><podcast:episode>96</podcast:episode></item><item><title>10 Product Owner Myths on Power Platform and Dynamics 365 Projects</title><itunes:title>10 Product Owner Myths on Power Platform and Dynamics 365 Projects</itunes:title><description><![CDATA[<p>#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum team is building. And I think our product owners in Power Platform and Dynamics 365 projects have a couple of twists compared to product owners on other scrum teams. </p><p>This episode covers 10 myths about Product Owners. </p><p><b>Resources</b></p><ul><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum team is building. And I think our product owners in Power Platform and Dynamics 365 projects have a couple of twists compared to product owners on other scrum teams. </p><p>This episode covers 10 myths about Product Owners. </p><p><b>Resources</b></p><ul><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-8849307</guid><itunes:image href="https://artwork.captivate.fm/32564c35-0dad-42e7-9861-aa5ec17b7a87/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 14 Jul 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/654ef341-c651-4979-9eda-fd7a81706141/8849307-10-product-owner-myths-on-power-platform-and-dynamics-3.mp3" length="13267984" type="audio/mpeg"/><itunes:duration>18:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>95</itunes:episode><podcast:episode>95</podcast:episode></item><item><title>Product Goals for Power Platform and Dynamics 365</title><itunes:title>Product Goals for Power Platform and Dynamics 365</itunes:title><description><![CDATA[<p>#94. I dive deeper into getting into the right mindset to build applications.  In the last episode, we looked at ten potential candidates for the product owner role in our scrum teams building Power Platform and Dynamics 365 applications. In this episode, we&apos;re going to continue the product owner topic by helping the product owner set a product goal.</p><p>This episode covers:</p><ul><li>The 2020 edition of the Scrum Guide&apos;s reference to Product Goals.</li><li>Where Product Goals sit in the overall goal hierarchy.</li><li>Bringing the Goal Hierarchy to life with an example from a Dynamics 365 or Power Platform project. </li><li>How Product Goals and product backlogs are related.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://amzn.to/3qLHVI2'>How to Lead in Product Management</a> by Roman Pichler</li><li><a href='https://www.romanpichler.com/blog/product-goals-in-scrum/'>Product Goals in Scrum | Roman Pichler</a></li><li><a href='https://youtu.be/i0NWukbHkDM'>Product Goals in Scrum | Roman Pichler on YouTube</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><p><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#94. I dive deeper into getting into the right mindset to build applications.  In the last episode, we looked at ten potential candidates for the product owner role in our scrum teams building Power Platform and Dynamics 365 applications. In this episode, we&apos;re going to continue the product owner topic by helping the product owner set a product goal.</p><p>This episode covers:</p><ul><li>The 2020 edition of the Scrum Guide&apos;s reference to Product Goals.</li><li>Where Product Goals sit in the overall goal hierarchy.</li><li>Bringing the Goal Hierarchy to life with an example from a Dynamics 365 or Power Platform project. </li><li>How Product Goals and product backlogs are related.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://amzn.to/3qLHVI2'>How to Lead in Product Management</a> by Roman Pichler</li><li><a href='https://www.romanpichler.com/blog/product-goals-in-scrum/'>Product Goals in Scrum | Roman Pichler</a></li><li><a href='https://youtu.be/i0NWukbHkDM'>Product Goals in Scrum | Roman Pichler on YouTube</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><p><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/94]]></link><guid isPermaLink="false">Buzzsprout-8808338</guid><itunes:image href="https://artwork.captivate.fm/aa4dccf8-cb36-4865-b199-6bdbf96cba26/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 06 Jul 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/5ce7fabb-62ce-42f7-9642-9b694604ceea/8808338-product-goals-for-power-platform-and-dynamics-365.mp3" length="9970685" type="audio/mpeg"/><itunes:duration>13:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>94</itunes:episode><podcast:episode>94</podcast:episode></item><item><title>Who Makes the Best Scrum Product Owner?</title><itunes:title>Who Makes the Best Scrum Product Owner?</itunes:title><description><![CDATA[<p>#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach.</p><p>This episode covers:</p><ul><li>Why the Product Owner is the most critical role in the Scrum team.</li><li>The accountability of the Product Owner.</li><li>Which type of person within an organisation makes the best Product Owner.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.amazon.com/Product-Mastery-Good-Great-Ownership/dp/1540562549'>Product Mastery - from good to great product ownership, by Geoff Watts</a></li><li><a href='https://www.romanpichler.com/romans-books/agile-product-management-with-scrum/'>Agile Product Management with Scrum, by Roman Pichler</a></li><li><a href='https://www.amazon.com.au/Professional-Product-Owner-Don-McGreal/dp/0134686470'>Professional Scrum Product Owner, by Don McGreal and Ralph Jocham</a></li><li><a href='https://www.scrum.org/professional-scrum-product-owner-i-certification'>Professional Scrum Product Owner training courses and the PSPO I certification</a></li><li><a href='https://www.scrum.org/'>Scrum.org</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach.</p><p>This episode covers:</p><ul><li>Why the Product Owner is the most critical role in the Scrum team.</li><li>The accountability of the Product Owner.</li><li>Which type of person within an organisation makes the best Product Owner.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.amazon.com/Product-Mastery-Good-Great-Ownership/dp/1540562549'>Product Mastery - from good to great product ownership, by Geoff Watts</a></li><li><a href='https://www.romanpichler.com/romans-books/agile-product-management-with-scrum/'>Agile Product Management with Scrum, by Roman Pichler</a></li><li><a href='https://www.amazon.com.au/Professional-Product-Owner-Don-McGreal/dp/0134686470'>Professional Scrum Product Owner, by Don McGreal and Ralph Jocham</a></li><li><a href='https://www.scrum.org/professional-scrum-product-owner-i-certification'>Professional Scrum Product Owner training courses and the PSPO I certification</a></li><li><a href='https://www.scrum.org/'>Scrum.org</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/93]]></link><guid isPermaLink="false">Buzzsprout-8769528</guid><itunes:image href="https://artwork.captivate.fm/f7e5b249-9945-481b-a7ac-e16a17810a7c/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 29 Jun 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d486433d-4379-4542-bc66-77480904051d/8769528-who-makes-the-best-scrum-product-owner.mp3" length="17981596" type="audio/mpeg"/><itunes:duration>24:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>93</itunes:episode><podcast:episode>93</podcast:episode></item><item><title>Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions</title><itunes:title>Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions</itunes:title><description><![CDATA[<p>#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsoft partners clarify their marketing message and produce compelling digital content that inspires Microsoft customers to take action. </p><p>Our discussion covers:</p><ul><li>Why Mercer-MacKay decided to Deploy Microsoft business applications internally.</li><li>Gail&apos;s perspective on choosing a Microsoft business applications partner.</li><li>The process of building the Minimal Viable Product in just 8 weeks.</li><li>Hurdles and roadblocks encountered during the development of the tool.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/gailmm/'>Gail Mercer-MacKay on LinkedIn</a></li><li><a href='https://mercermackay.com/'>Mercer MacKay Solutions - Digital Storytelling</a></li><li><a href='https://daxai.com'>DaXai</a></li><li><a href='https://partner.microsoft.com/en-us/inspire/awards'>Microsoft Partner of the Year Awards</a></li><li><a href='https://www.linkedin.com/in/gavriella-schuster/'>Gavriella Schuster on LinkedIn</a></li><li><a href='https://amzn.to/3gBfTvp'>StoryBrand book</a></li><li><a href='https://storybrand.com/'>StoryBrand training</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsoft partners clarify their marketing message and produce compelling digital content that inspires Microsoft customers to take action. </p><p>Our discussion covers:</p><ul><li>Why Mercer-MacKay decided to Deploy Microsoft business applications internally.</li><li>Gail&apos;s perspective on choosing a Microsoft business applications partner.</li><li>The process of building the Minimal Viable Product in just 8 weeks.</li><li>Hurdles and roadblocks encountered during the development of the tool.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/gailmm/'>Gail Mercer-MacKay on LinkedIn</a></li><li><a href='https://mercermackay.com/'>Mercer MacKay Solutions - Digital Storytelling</a></li><li><a href='https://daxai.com'>DaXai</a></li><li><a href='https://partner.microsoft.com/en-us/inspire/awards'>Microsoft Partner of the Year Awards</a></li><li><a href='https://www.linkedin.com/in/gavriella-schuster/'>Gavriella Schuster on LinkedIn</a></li><li><a href='https://amzn.to/3gBfTvp'>StoryBrand book</a></li><li><a href='https://storybrand.com/'>StoryBrand training</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/92]]></link><guid isPermaLink="false">Buzzsprout-8727225</guid><itunes:image href="https://artwork.captivate.fm/85e1605c-0ffa-42a7-85a0-ac605162d1b1/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 22 Jun 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/f20bf564-c4c4-4cc5-8254-ed2f2ced8026/8727225-apps-for-winning-awards-with-gail-mercer-mackay-mercer.mp3" length="27220340" type="audio/mpeg"/><itunes:duration>37:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>92</itunes:episode><podcast:episode>92</podcast:episode></item><item><title>Power BI Deferred Design with Reza Rad, RADACAD</title><itunes:title>Power BI Deferred Design with Reza Rad, RADACAD</itunes:title><description><![CDATA[<p>#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers and partners every year. Reza&apos;s list of achievements is pretty embarrassing. He&apos;s not just a 10 times Microsoft MVP.  He&apos;s a Microsoft Regional Director. He&apos;s written over 15 books on data analytics, in addition to dozens of courses on RADACAD. He&apos;s been a speaker at dozens of industry conferences and used all of that experience to organize and host the Power BI summit for over 3000 people earlier this year, as well as the Difinity conference in New Zealand, SQL Saturday, New Zealand BI user groups, and the list goes on and on.</p><p>Our discussion covers:</p><ul><li>The story behind Reza&apos;s successful training academy.</li><li>The difference between the approach the Microsoft customer typically takes with a Dynamics 365 project and the approach they normally take with Power BI.</li><li>Areas where Reza&apos;s Power BI customers typically run into trouble:  architectural challenges as they scale up, and visualization challenges about representing their data in a truthful, insightful way.</li><li>What&apos;s coming next for Power BI which is exciting Reza and the Power BI community.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/rezarad/'>Reza Rad on LinkedIn</a> </li><li><a href='https://www.linkedin.com/company/radacad/'>Radacad on LinkedIn</a> </li><li><a href='https://radacad.com/'>Radacad Online Academy</a> </li><li><a href='http://albertocairo.com/'>Alberto Cairo Visualization Expert</a> </li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers and partners every year. Reza&apos;s list of achievements is pretty embarrassing. He&apos;s not just a 10 times Microsoft MVP.  He&apos;s a Microsoft Regional Director. He&apos;s written over 15 books on data analytics, in addition to dozens of courses on RADACAD. He&apos;s been a speaker at dozens of industry conferences and used all of that experience to organize and host the Power BI summit for over 3000 people earlier this year, as well as the Difinity conference in New Zealand, SQL Saturday, New Zealand BI user groups, and the list goes on and on.</p><p>Our discussion covers:</p><ul><li>The story behind Reza&apos;s successful training academy.</li><li>The difference between the approach the Microsoft customer typically takes with a Dynamics 365 project and the approach they normally take with Power BI.</li><li>Areas where Reza&apos;s Power BI customers typically run into trouble:  architectural challenges as they scale up, and visualization challenges about representing their data in a truthful, insightful way.</li><li>What&apos;s coming next for Power BI which is exciting Reza and the Power BI community.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/rezarad/'>Reza Rad on LinkedIn</a> </li><li><a href='https://www.linkedin.com/company/radacad/'>Radacad on LinkedIn</a> </li><li><a href='https://radacad.com/'>Radacad Online Academy</a> </li><li><a href='http://albertocairo.com/'>Alberto Cairo Visualization Expert</a> </li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/91]]></link><guid isPermaLink="false">Buzzsprout-8696341</guid><itunes:image href="https://artwork.captivate.fm/eb497788-3d21-4d78-a252-011ce6ca01ff/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 15 Jun 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/7bced0e1-f231-464d-b184-5aa8331ce2cb/8696341-power-bi-deferred-design-with-reza-rad-radacad.mp3" length="35099360" type="audio/mpeg"/><itunes:duration>48:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>91</itunes:episode><podcast:episode>91</podcast:episode></item><item><title>Building a CRM App for Financial Advisors with Stephen Handley, Fin365</title><itunes:title>Building a CRM App for Financial Advisors with Stephen Handley, Fin365</itunes:title><description><![CDATA[<p>#90. Join me with Stephen Handley,founder, CEO and chief architect at Fin365, an application development business serving financial services professionals in Australia. Fin365 was born out of need for better data management practice management platform that Stephen identified in his own financial planning business.</p><p>Our discussion covers:</p><ul><li>How Stephen&apos;s background of being a software developer and a financial adviser could be the perfect blend of expertise for his application development business.  </li><li>What led to the choice of Microsoft Dynamics over Salesforce or Zoho or others?</li><li>How a product from the heavily regulated Australian financial services industry can be adapted for other international markets and their regulations.</li><li>What it is like selling a product to the financial industry which is under so much transformation.</li><li>Advice to startups thinking about or who already started developing on the Microsoft Power Platform.</li></ul><br/><p>Resources</p><ul><li><a href='https://youtu.be/SjOItU9hN-8 '>Amey Holden and Neil Benson Pimp LinkedIn profiles</a> </li><li><a href='https://www.linkedin.com/in/stephenhandley42/'>Stephen Handley on LinkedIn</a> </li><li><a href='https://www.linkedin.com/company/fin365/'>Fin365 on LinkedIn</a> </li><li><a href='https://fin365.com.au/'>Fin365 website</a> </li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#90. Join me with Stephen Handley,founder, CEO and chief architect at Fin365, an application development business serving financial services professionals in Australia. Fin365 was born out of need for better data management practice management platform that Stephen identified in his own financial planning business.</p><p>Our discussion covers:</p><ul><li>How Stephen&apos;s background of being a software developer and a financial adviser could be the perfect blend of expertise for his application development business.  </li><li>What led to the choice of Microsoft Dynamics over Salesforce or Zoho or others?</li><li>How a product from the heavily regulated Australian financial services industry can be adapted for other international markets and their regulations.</li><li>What it is like selling a product to the financial industry which is under so much transformation.</li><li>Advice to startups thinking about or who already started developing on the Microsoft Power Platform.</li></ul><br/><p>Resources</p><ul><li><a href='https://youtu.be/SjOItU9hN-8 '>Amey Holden and Neil Benson Pimp LinkedIn profiles</a> </li><li><a href='https://www.linkedin.com/in/stephenhandley42/'>Stephen Handley on LinkedIn</a> </li><li><a href='https://www.linkedin.com/company/fin365/'>Fin365 on LinkedIn</a> </li><li><a href='https://fin365.com.au/'>Fin365 website</a> </li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/90]]></link><guid isPermaLink="false">Buzzsprout-8657434</guid><itunes:image href="https://artwork.captivate.fm/57fea3dd-6d86-4685-b70c-02d203b8af70/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 09 Jun 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/be75ad3c-f8c9-4fac-bd88-fe8657849f9d/8657434-building-a-crm-app-for-financial-advisors-with-stephen.mp3" length="31621950" type="audio/mpeg"/><itunes:duration>43:50</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>90</itunes:episode><podcast:episode>90</podcast:episode></item><item><title>A Power Apps Portal for 1 Million Users in 100 hours with Mohammed Mohsin Khalid, Imperium Dynamics</title><itunes:title>A Power Apps Portal for 1 Million Users in 100 hours with Mohammed Mohsin Khalid, Imperium Dynamics</itunes:title><description><![CDATA[<p>#89. Join me with Mohammad Mohsin Khalid. And he&apos;s the founder, CEO and chief architect at Imperium Dynamics. He and his team built a Power Portal to support a million constituents booking their COVID test appointments, and they did it in less than 100 hours.</p><p>Our discussion covers:</p><ul><li>The physical logistics of drive-up COVID testing for thousands of people.</li><li>Why custom scheduling was used instead of the inbuilt scheduling functionality of the Dynamics Healthcare Accelerator on Power Platform</li><li>The unique challenges faced when developing an application to be scalable for a million people to use.</li><li>The kinds of building blocks available in the Healthcare Accelerator that can be used.</li><li>Lessons learned from building an application in a very short timeframe. </li></ul><br/><p><b>Resources </b><br/><a href='http://powerusers.microsoft.com/'>Power Platform User Group Public Preview</a><br/><a href='http://community.powerbi.com/'>Power BI User Group Public Preview</a><br/><a href='http://community.dynamics.com/'>Dynamics 365 User Group Public Preview</a><br/><a href='http://customery.com/agileusergroup'>Agile Applications virtual user group<br/></a><a href='https://www.linkedin.com/in/mohsin-khalid/'>Mohammad Mohsin Khalid on LinkedIn</a><br/><a href='https://imperiumdynamics.com/'>Rapid Digital Transformation Partner | Imperium Dynamics</a><br/><a href='https://www.microsoft.com/en-us/industry/health/microsoft-cloud-for-healthcare'>Microsoft Cloud for Healthcare | Microsoft</a><br/><a href='https://www.hl7.org/fhir/overview.html'>FHIR [Fast Healthcare Interoperability Resources]</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#89. Join me with Mohammad Mohsin Khalid. And he&apos;s the founder, CEO and chief architect at Imperium Dynamics. He and his team built a Power Portal to support a million constituents booking their COVID test appointments, and they did it in less than 100 hours.</p><p>Our discussion covers:</p><ul><li>The physical logistics of drive-up COVID testing for thousands of people.</li><li>Why custom scheduling was used instead of the inbuilt scheduling functionality of the Dynamics Healthcare Accelerator on Power Platform</li><li>The unique challenges faced when developing an application to be scalable for a million people to use.</li><li>The kinds of building blocks available in the Healthcare Accelerator that can be used.</li><li>Lessons learned from building an application in a very short timeframe. </li></ul><br/><p><b>Resources </b><br/><a href='http://powerusers.microsoft.com/'>Power Platform User Group Public Preview</a><br/><a href='http://community.powerbi.com/'>Power BI User Group Public Preview</a><br/><a href='http://community.dynamics.com/'>Dynamics 365 User Group Public Preview</a><br/><a href='http://customery.com/agileusergroup'>Agile Applications virtual user group<br/></a><a href='https://www.linkedin.com/in/mohsin-khalid/'>Mohammad Mohsin Khalid on LinkedIn</a><br/><a href='https://imperiumdynamics.com/'>Rapid Digital Transformation Partner | Imperium Dynamics</a><br/><a href='https://www.microsoft.com/en-us/industry/health/microsoft-cloud-for-healthcare'>Microsoft Cloud for Healthcare | Microsoft</a><br/><a href='https://www.hl7.org/fhir/overview.html'>FHIR [Fast Healthcare Interoperability Resources]</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/89]]></link><guid isPermaLink="false">Buzzsprout-8595784</guid><itunes:image href="https://artwork.captivate.fm/a2cd53b6-274f-430a-9773-bb87e31cdbe5/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 01 Jun 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/435e1b08-3507-423b-97c4-2d52dc5223e5/8595784-a-power-apps-portal-for-1-million-users-in-100-hours-wi.mp3" length="30496915" type="audio/mpeg"/><itunes:duration>42:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>89</itunes:episode><podcast:episode>89</podcast:episode></item><item><title>Adopting the Power Platform with Brendan Eger, Partners in Health</title><itunes:title>Adopting the Power Platform with Brendan Eger, Partners in Health</itunes:title><description><![CDATA[<p>#88. Join me with Brendan Eger,  an Associate Director of Information Systems and Analytics at Partners In Health in New Orleans, Louisiana, United States. Brendan&apos;s story is a fascinating journey of a small, bootstrapped team adopting the Power Platform.</p><p>Our discussion covers:</p><ul><li>Knowledge sharing within teams - invest in team members in a semi-formal structured environment, sharing what they&apos;ve just learned with their coworkers.</li><li>Overcoming the end-user learning curve moving from Excel to Power BI.</li><li>Why Partners in Health chose to invest in the Microsoft Power Platform.</li><li>Unexpected benefits of the Finance team building their own app.</li><li>The benefit of developing transferable skills during a relatively simple app build.</li><li>Finding the balance between a small technical team and users who want to build their own apps.</li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/brendan-eger-99296222/'>Brendan Eger on LinkedIn</a><br/><a href='https://www.pih.org/'>Partners In Health (pih.org)</a><br/><a href='https://powerbi.microsoft.com/en-us/diad/'>Dashboard in a Day (microsoft.com)</a><br/><a href='https://www.microsoftevents.com/profile/web/index.cfm?PKwebID=0x1024196abcd'>App in a Day Event Web page (microsoftevents.com)</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#88. Join me with Brendan Eger,  an Associate Director of Information Systems and Analytics at Partners In Health in New Orleans, Louisiana, United States. Brendan&apos;s story is a fascinating journey of a small, bootstrapped team adopting the Power Platform.</p><p>Our discussion covers:</p><ul><li>Knowledge sharing within teams - invest in team members in a semi-formal structured environment, sharing what they&apos;ve just learned with their coworkers.</li><li>Overcoming the end-user learning curve moving from Excel to Power BI.</li><li>Why Partners in Health chose to invest in the Microsoft Power Platform.</li><li>Unexpected benefits of the Finance team building their own app.</li><li>The benefit of developing transferable skills during a relatively simple app build.</li><li>Finding the balance between a small technical team and users who want to build their own apps.</li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/brendan-eger-99296222/'>Brendan Eger on LinkedIn</a><br/><a href='https://www.pih.org/'>Partners In Health (pih.org)</a><br/><a href='https://powerbi.microsoft.com/en-us/diad/'>Dashboard in a Day (microsoft.com)</a><br/><a href='https://www.microsoftevents.com/profile/web/index.cfm?PKwebID=0x1024196abcd'>App in a Day Event Web page (microsoftevents.com)</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/88]]></link><guid isPermaLink="false">Buzzsprout-8575820</guid><itunes:image href="https://artwork.captivate.fm/6314644d-d2a2-4aed-a5fd-65515ee91e66/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 26 May 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/c97a1372-b9da-4754-85ba-f90f1d44953f/8575820-adopting-the-power-platform-with-brendan-eger-partners.mp3" length="28608672" type="audio/mpeg"/><itunes:duration>39:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>88</itunes:episode><podcast:episode>88</podcast:episode></item><item><title>Power Apps for 100,000 users with Mandar Zope, Slalom Consulting</title><itunes:title>Power Apps for 100,000 users with Mandar Zope, Slalom Consulting</itunes:title><description><![CDATA[<p>#87. Join me with Mandar Zope, a principal consultant at Slalom Consulting from Seattle. Mandar has been busy building business applications that are being used by a hundred thousand users at a global oil and gas company.</p><p>Our discussion covers:</p><ul><li>The user adoption approach used to train and communicate with thousands or tens of thousands of users at a time, using Power Apps.</li><li>Building data import automation using Power Automate.</li><li>Approaches to taking a big enterprise portfolio of applications and breaking them up.</li><li>Working with design engineers from the very beginning of the project, so that they can create customer journeys.</li><li>Increased frequency of builds so that QA can be performed in more frequent chunks.</li><li>How to handle platform evolution during the lifecycle of the application development. </li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/mandarzope/'>Mandar Zope on Linkedin<br/></a><a href='https://twitter.com/mzope'>Mandar Zope #ProCodeNoCodeUnite (@mzope) on Twitter</a><br/><a href='https://www.meetup.com/en-AU/SeattlePowerPlatform'>Seattle Power Platform User Group (Seattle, WA) | Meetup<br/></a><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a><a href='https://www.meetup.com/en-AU/SeattlePowerPlatform'><br/></a><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#87. Join me with Mandar Zope, a principal consultant at Slalom Consulting from Seattle. Mandar has been busy building business applications that are being used by a hundred thousand users at a global oil and gas company.</p><p>Our discussion covers:</p><ul><li>The user adoption approach used to train and communicate with thousands or tens of thousands of users at a time, using Power Apps.</li><li>Building data import automation using Power Automate.</li><li>Approaches to taking a big enterprise portfolio of applications and breaking them up.</li><li>Working with design engineers from the very beginning of the project, so that they can create customer journeys.</li><li>Increased frequency of builds so that QA can be performed in more frequent chunks.</li><li>How to handle platform evolution during the lifecycle of the application development. </li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/mandarzope/'>Mandar Zope on Linkedin<br/></a><a href='https://twitter.com/mzope'>Mandar Zope #ProCodeNoCodeUnite (@mzope) on Twitter</a><br/><a href='https://www.meetup.com/en-AU/SeattlePowerPlatform'>Seattle Power Platform User Group (Seattle, WA) | Meetup<br/></a><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a><a href='https://www.meetup.com/en-AU/SeattlePowerPlatform'><br/></a><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/87]]></link><guid isPermaLink="false">Buzzsprout-8532145</guid><itunes:image href="https://artwork.captivate.fm/b0c63e3a-19e7-4553-aaef-07de4ccad3b8/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 18 May 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/da6b18e6-8e44-40f7-af8d-fab8f90bf371/8532145-power-apps-for-100-000-users-with-mandar-zope-slalom-co.mp3" length="25030553" type="audio/mpeg"/><itunes:duration>34:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>87</itunes:episode><podcast:episode>87</podcast:episode></item><item><title>Agile Dynamics 365 Finance and Operations with Paul Heisterkamp</title><itunes:title>Agile Dynamics 365 Finance and Operations with Paul Heisterkamp</itunes:title><description><![CDATA[<p>#86. Join me with Paul Heisterkamp, a Dynamics 365 Finance and Operations solution architect and developer at GWS in Germany. </p><p>Paul shares with us his story of a multi-country Dynamics 365 Finance and Operations project for an international automotive parts supplier.</p><p>Our discussion covers:</p><ul><li>Phasing long-term international enterprise projects.</li><li>Adopting an agile approach to ERP.</li><li>Dealing with the challenges of remote working.</li><li>How they bet on the first version of Dynamics 365 Finance and Operations running in the cloud a couple of years ago, as well as upgrading every six months.</li><li>Application life cycle management with Lifecycle Services and Azure DevOps and working with the Microsoft FastTrack team successfully. </li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/paul-heisterkamp/'>Paul Heisterkamp on LinkedIn</a><br/><a href='https://twitter.com/braul'>Paul Heisterkamp on twitter</a><br/><a href='https://www.linkedin.com/company/gws-gesellschaft-f%C3%BCr-warenwirtschafts-systeme-mbh/'>GWS on LinkedIn</a><br/><a href='https://aka.ms/D365ImplementationGuide'>Microsoft FastTrack Success By Design Implementation Guide</a><br/><a href='https://docs.microsoft.com/en-us/dynamics365/fasttrack/learning-resources'>Success By Design learning resources | Microsoft Docs</a><br/><a href='https://dynamics.microsoft.com/en-us/fasttrack/recognized-solution-architects/'>FastTrack Recognized Solution Architect program</a><br/><a href='https://msdyn365fo.wordpress.com/'>Paul Heisterkamp Wordpress blog</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#86. Join me with Paul Heisterkamp, a Dynamics 365 Finance and Operations solution architect and developer at GWS in Germany. </p><p>Paul shares with us his story of a multi-country Dynamics 365 Finance and Operations project for an international automotive parts supplier.</p><p>Our discussion covers:</p><ul><li>Phasing long-term international enterprise projects.</li><li>Adopting an agile approach to ERP.</li><li>Dealing with the challenges of remote working.</li><li>How they bet on the first version of Dynamics 365 Finance and Operations running in the cloud a couple of years ago, as well as upgrading every six months.</li><li>Application life cycle management with Lifecycle Services and Azure DevOps and working with the Microsoft FastTrack team successfully. </li></ul><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/paul-heisterkamp/'>Paul Heisterkamp on LinkedIn</a><br/><a href='https://twitter.com/braul'>Paul Heisterkamp on twitter</a><br/><a href='https://www.linkedin.com/company/gws-gesellschaft-f%C3%BCr-warenwirtschafts-systeme-mbh/'>GWS on LinkedIn</a><br/><a href='https://aka.ms/D365ImplementationGuide'>Microsoft FastTrack Success By Design Implementation Guide</a><br/><a href='https://docs.microsoft.com/en-us/dynamics365/fasttrack/learning-resources'>Success By Design learning resources | Microsoft Docs</a><br/><a href='https://dynamics.microsoft.com/en-us/fasttrack/recognized-solution-architects/'>FastTrack Recognized Solution Architect program</a><br/><a href='https://msdyn365fo.wordpress.com/'>Paul Heisterkamp Wordpress blog</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/86]]></link><guid isPermaLink="false">Buzzsprout-8490043</guid><itunes:image href="https://artwork.captivate.fm/5500bb72-be3a-42ee-9e83-d9b6ddbfedf8/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 12 May 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/edff2601-83f4-4040-b7a8-0108eaf719d2/8490043-agile-dynamics-365-finance-and-operations-with-paul-hei.mp3" length="25940340" type="audio/mpeg"/><itunes:duration>35:57</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>86</itunes:episode><podcast:episode>86</podcast:episode></item><item><title>Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp</title><itunes:title>Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp</itunes:title><description><![CDATA[<p>#85. Join me with Julie Yack and Julian Sharp as we  discuss my question, &quot;Are Microsoft certifications causing projects to fail?&quot; Julie Yack is a founder and the chief operations officer at Colorado Technology Consultants. She&apos;s an author, a trainer, a solution architect, and an MVP. Julian Sharp is the founder of Ready 365. He recently received an MVP award and is best known as a prolific Microsoft trainer. Over the past 10 or 15 or 20 years, he&apos;s trained thousands of people in Dynamics 365 and Power Platform technologies. The training and certification opportunities for everyone building Microsoft business applications have never been better. <br/><br/>Our discussion covers:</p><ul><li>Whether the time spent on attaining and maintaining Microsoft business applications certifications, is crowding out the amount of time that people have for other types of learning needed to have successful projects.</li><li>Where to start to embark on a certification refresh of your own resume.</li><li>An overview of what is involved in making a certification from Microsoft&apos;s perspective.</li><li>Why you need more than just Microsoft certifications to build amazing business applications.</li></ul><br/><p><b>Resources</b><br/><br/><a href='https://www.linkedin.com/in/julieyack/'>Julie Yack on LinkedIn</a> <br/><a href='https://www.linkedin.com/in/juliansharp/'>Julian Sharp on LinkedIn</a> <br/><a href='https://docs.microsoft.com/en-us/learn/'>Microsoft Learn</a> <br/><a href='https://www.scrum.org/courses/professional-scrum-master-training'>Scrum.org Professional Scrum Master</a> <br/><a href='https://www.pmi.org/certifications/project-management-pmp'>PMI Project Management Professional</a> <br/><a href='https://www.prosci.com/solutions/training-programs/change-management-certification-program'>Prosci Change Practitioner</a> <br/><a href='https://www.linkedin.com/learning/me'>LinkedIn Learning</a> </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#85. Join me with Julie Yack and Julian Sharp as we  discuss my question, &quot;Are Microsoft certifications causing projects to fail?&quot; Julie Yack is a founder and the chief operations officer at Colorado Technology Consultants. She&apos;s an author, a trainer, a solution architect, and an MVP. Julian Sharp is the founder of Ready 365. He recently received an MVP award and is best known as a prolific Microsoft trainer. Over the past 10 or 15 or 20 years, he&apos;s trained thousands of people in Dynamics 365 and Power Platform technologies. The training and certification opportunities for everyone building Microsoft business applications have never been better. <br/><br/>Our discussion covers:</p><ul><li>Whether the time spent on attaining and maintaining Microsoft business applications certifications, is crowding out the amount of time that people have for other types of learning needed to have successful projects.</li><li>Where to start to embark on a certification refresh of your own resume.</li><li>An overview of what is involved in making a certification from Microsoft&apos;s perspective.</li><li>Why you need more than just Microsoft certifications to build amazing business applications.</li></ul><br/><p><b>Resources</b><br/><br/><a href='https://www.linkedin.com/in/julieyack/'>Julie Yack on LinkedIn</a> <br/><a href='https://www.linkedin.com/in/juliansharp/'>Julian Sharp on LinkedIn</a> <br/><a href='https://docs.microsoft.com/en-us/learn/'>Microsoft Learn</a> <br/><a href='https://www.scrum.org/courses/professional-scrum-master-training'>Scrum.org Professional Scrum Master</a> <br/><a href='https://www.pmi.org/certifications/project-management-pmp'>PMI Project Management Professional</a> <br/><a href='https://www.prosci.com/solutions/training-programs/change-management-certification-program'>Prosci Change Practitioner</a> <br/><a href='https://www.linkedin.com/learning/me'>LinkedIn Learning</a> </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/85]]></link><guid isPermaLink="false">Buzzsprout-8437667</guid><itunes:image href="https://artwork.captivate.fm/62044807-cf30-4b72-87f5-e759c370be65/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 04 May 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/4837dba5-a3fb-4bf4-9df8-ee5c91025bef/8437667-are-microsoft-certifications-causing-projects-to-fail-w.mp3" length="29434819" type="audio/mpeg"/><itunes:duration>40:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>85</itunes:episode><podcast:episode>85</podcast:episode></item><item><title>3 Big Lessons in Change Management with Britt Damkjaer</title><itunes:title>3 Big Lessons in Change Management with Britt Damkjaer</itunes:title><description><![CDATA[<p>#84. Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change management and business applications and other insights from her experience as a product owner and coach. I like how Britt is expanding our minds to thinking not just about our users, but also our end customers and the impact that our business applications are going to have on the customer experience, too.<br/><br/>Our discussion covers:</p><ul><li>The significance of the role of the Product Owner in Business Development projects.</li><li>Why Britt wrote her book, &quot;It&apos;s Our Customer&quot;.</li><li>Change management approach for Agile projects compared to organizations that are taking a waterfall approach to projects.</li><li>The three biggest lessons that Britt conveys in the book from her 20 years of experience.</li><li>The biggest mistakes that Britt has seen from a change management perspective.</li></ul><br/><p><b>Resources</b><br/><br/><a href='https://www.linkedin.com/in/brittdamkjaer/'>Britt Damkjaer on LinkedIn</a><br/><a href='https://brittdamkjaer.com/its-our-customer/'>IT&apos;S OUR CUSTOMER</a> book page on Britt&apos;s website with a preview of the book<br/><a href='https://www.buzzsprout.com/1127783/episodes/8375180-change-management-with-britt-damkjaer/edit'>Register for Achieve Successful CRM webinar</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><p><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#84. Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change management and business applications and other insights from her experience as a product owner and coach. I like how Britt is expanding our minds to thinking not just about our users, but also our end customers and the impact that our business applications are going to have on the customer experience, too.<br/><br/>Our discussion covers:</p><ul><li>The significance of the role of the Product Owner in Business Development projects.</li><li>Why Britt wrote her book, &quot;It&apos;s Our Customer&quot;.</li><li>Change management approach for Agile projects compared to organizations that are taking a waterfall approach to projects.</li><li>The three biggest lessons that Britt conveys in the book from her 20 years of experience.</li><li>The biggest mistakes that Britt has seen from a change management perspective.</li></ul><br/><p><b>Resources</b><br/><br/><a href='https://www.linkedin.com/in/brittdamkjaer/'>Britt Damkjaer on LinkedIn</a><br/><a href='https://brittdamkjaer.com/its-our-customer/'>IT&apos;S OUR CUSTOMER</a> book page on Britt&apos;s website with a preview of the book<br/><a href='https://www.buzzsprout.com/1127783/episodes/8375180-change-management-with-britt-damkjaer/edit'>Register for Achieve Successful CRM webinar</a><br/><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><p><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/84]]></link><guid isPermaLink="false">Buzzsprout-8375180</guid><itunes:image href="https://artwork.captivate.fm/c96fc7ae-3a0b-42b3-94c4-9693f813fbe1/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 27 Apr 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/82ed53fc-c04f-4eb4-82b3-516659fb80f6/8375180-3-big-lessons-in-change-management-with-britt-damkjaer.mp3" length="29497844" type="audio/mpeg"/><itunes:duration>40:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>84</itunes:episode><podcast:episode>84</podcast:episode></item><item><title>Bonus: Extended Interview with Marc Schweigert</title><itunes:title>Bonus: Extended Interview with Marc Schweigert</itunes:title><description><![CDATA[<p>#83. Bonus extended interview with Marc Schweigert,  principal program manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. <br/><br/>In this bonus extended interview, I ask Marc 10 rapid-fire &quot;would you rather&quot; questions:</p><ol><li>Drink Australian wine or Australian beer?</li><li>Use Scrum or SureStep?</li><li>Include comments in your code or write unambiguous code?</li><li>Call it a table or an entity?</li><li>Ship a managed or unmanaged solution into production?</li><li>Offer users a Choices field or a Lookup?</li><li>Automate something in a flow or a LogicApp?</li><li>Have one instance per dev or a shared development instance?</li><li>Use Azure DevOps or GitHub?</li><li>Include a canvas app or a PCF control in a model-driven app?</li></ol><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/devkeydet/'>Marc Schweigert on LinkedIn</a><br/><a href='https://twitter.com/devkeydet'>devkeydet (@devkeydet) on Twitter</a><br/><a href='https://docs.microsoft.com/power-platform/alm?WT.mc_id=BA-MVP-4028946%20'>ALM Patterns and Practices</a><br/><a href='https://docs.microsoft.com/en-us/power-platform/guidance/coe/almaccelerator-components'>ALM Toolkit for Makers</a><br/><a href='https://github.com/microsoft/coe-starter-kit/blob/main/PowerPlatformDevOpsALM/GETTINGSTARTED.md'>ALM Toolkit for Advanced Makers</a><br/><a href='https://www.youtube.com/watch?v=b0tH7j7nSEo'>Scottish Summit: From Zero to ALM in Demos</a><br/><a href='https://www.youtube.com/playlist?list=PLi9EhCY4z99UrtOALU0aOCsmmcG6lD8DU'>PowerCAT Live channel on YouTube</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#83. Bonus extended interview with Marc Schweigert,  principal program manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. <br/><br/>In this bonus extended interview, I ask Marc 10 rapid-fire &quot;would you rather&quot; questions:</p><ol><li>Drink Australian wine or Australian beer?</li><li>Use Scrum or SureStep?</li><li>Include comments in your code or write unambiguous code?</li><li>Call it a table or an entity?</li><li>Ship a managed or unmanaged solution into production?</li><li>Offer users a Choices field or a Lookup?</li><li>Automate something in a flow or a LogicApp?</li><li>Have one instance per dev or a shared development instance?</li><li>Use Azure DevOps or GitHub?</li><li>Include a canvas app or a PCF control in a model-driven app?</li></ol><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/devkeydet/'>Marc Schweigert on LinkedIn</a><br/><a href='https://twitter.com/devkeydet'>devkeydet (@devkeydet) on Twitter</a><br/><a href='https://docs.microsoft.com/power-platform/alm?WT.mc_id=BA-MVP-4028946%20'>ALM Patterns and Practices</a><br/><a href='https://docs.microsoft.com/en-us/power-platform/guidance/coe/almaccelerator-components'>ALM Toolkit for Makers</a><br/><a href='https://github.com/microsoft/coe-starter-kit/blob/main/PowerPlatformDevOpsALM/GETTINGSTARTED.md'>ALM Toolkit for Advanced Makers</a><br/><a href='https://www.youtube.com/watch?v=b0tH7j7nSEo'>Scottish Summit: From Zero to ALM in Demos</a><br/><a href='https://www.youtube.com/playlist?list=PLi9EhCY4z99UrtOALU0aOCsmmcG6lD8DU'>PowerCAT Live channel on YouTube</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/84]]></link><guid isPermaLink="false">Buzzsprout-8359287</guid><itunes:image href="https://artwork.captivate.fm/a1575f44-82c7-48bc-b107-b8011108ddcb/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 22 Apr 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/78edb810-ace2-429b-8770-0f10f7dde028/8359287-bonus-extended-interview-with-marc-schweigert.mp3" length="7404245" type="audio/mpeg"/><itunes:duration>10:13</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><itunes:episode>83</itunes:episode><podcast:episode>83</podcast:episode></item><item><title>Power Apps ALM Accelerator for Advanced Makers with Marc Schweigert, Microsoft</title><itunes:title>Power Apps ALM Accelerator for Advanced Makers with Marc Schweigert, Microsoft</itunes:title><description><![CDATA[<p>#82. Join me with Marc Schweigert, a  programme manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. A healthy application lifecycle process is critical if you&apos;re going to build amazing, agile, Dynamics 365 and Power Apps platform applications. I think it&apos;s great that Microsoft is finally providing more prescriptive advice for how to achieve healthy ALM and providing tools to help us get there.</p><p>Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and Marc Schweigert&apos;s extended interview.</p><p>Our discussion covers:</p><ul><li>How the Microsoft PoweCAT group fits in and helps customers.</li><li>What is Microsoft&apos;s definition of application lifecycle management?</li><li>The CoE Starter Kit  which helps people get from the beginning clean slate to a mature state with some level of build source control, build deployment and automation</li><li>The journey to get to a place to open-source the CoE starter kit.</li><li>The new Power Apps ALM Accelerator for Advanced Makers.</li><li>Whether ALM applies to practitioners executing a waterfall style project as much as it does an agile style.</li><li>Training plans for the new ALM patterns and practices.</li></ul><br/><p>If you&apos;d like to hear that bonus extended interview, please make sure you subscribe to the Amazing Apps show in your podcast player and set it to download new episodes automatically.</p><p><b>Resources</b><br/><br/><a href='https://www.linkedin.com/in/devkeydet/'>Marc Schweigert on LinkedIn</a><br/><a href='https://twitter.com/devkeydet'>devkeydet (@devkeydet) on Twitter</a><br/><a href='https://docs.microsoft.com/power-platform/alm?WT.mc_id=BA-MVP-4028946 '>ALM Patterns and Practices</a> <br/><a href='https://docs.microsoft.com/en-us/power-platform/guidance/coe/almaccelerator-components'>ALM Toolkit for Makers</a><br/><a href='https://github.com/microsoft/coe-starter-kit/tree/main/ALMAcceleratorForAdvancedMakers'>ALM Accelerator for Advanced Makers</a><br/><a href='https://www.youtube.com/watch?v=b0tH7j7nSEo'>Scottish Summit: From Zero to ALM in Demos</a><br/><a href='https://www.youtube.com/playlist?list=PLi9EhCY4z99UrtOALU0aOCsmmcG6lD8DU'>PowerCAT Live channel on YouTube</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#82. Join me with Marc Schweigert, a  programme manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to professional developers. A healthy application lifecycle process is critical if you&apos;re going to build amazing, agile, Dynamics 365 and Power Apps platform applications. I think it&apos;s great that Microsoft is finally providing more prescriptive advice for how to achieve healthy ALM and providing tools to help us get there.</p><p>Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and Marc Schweigert&apos;s extended interview.</p><p>Our discussion covers:</p><ul><li>How the Microsoft PoweCAT group fits in and helps customers.</li><li>What is Microsoft&apos;s definition of application lifecycle management?</li><li>The CoE Starter Kit  which helps people get from the beginning clean slate to a mature state with some level of build source control, build deployment and automation</li><li>The journey to get to a place to open-source the CoE starter kit.</li><li>The new Power Apps ALM Accelerator for Advanced Makers.</li><li>Whether ALM applies to practitioners executing a waterfall style project as much as it does an agile style.</li><li>Training plans for the new ALM patterns and practices.</li></ul><br/><p>If you&apos;d like to hear that bonus extended interview, please make sure you subscribe to the Amazing Apps show in your podcast player and set it to download new episodes automatically.</p><p><b>Resources</b><br/><br/><a href='https://www.linkedin.com/in/devkeydet/'>Marc Schweigert on LinkedIn</a><br/><a href='https://twitter.com/devkeydet'>devkeydet (@devkeydet) on Twitter</a><br/><a href='https://docs.microsoft.com/power-platform/alm?WT.mc_id=BA-MVP-4028946 '>ALM Patterns and Practices</a> <br/><a href='https://docs.microsoft.com/en-us/power-platform/guidance/coe/almaccelerator-components'>ALM Toolkit for Makers</a><br/><a href='https://github.com/microsoft/coe-starter-kit/tree/main/ALMAcceleratorForAdvancedMakers'>ALM Accelerator for Advanced Makers</a><br/><a href='https://www.youtube.com/watch?v=b0tH7j7nSEo'>Scottish Summit: From Zero to ALM in Demos</a><br/><a href='https://www.youtube.com/playlist?list=PLi9EhCY4z99UrtOALU0aOCsmmcG6lD8DU'>PowerCAT Live channel on YouTube</a><br/><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a><br/><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a><br/><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/82]]></link><guid isPermaLink="false">Buzzsprout-8287316</guid><itunes:image href="https://artwork.captivate.fm/42d02cb1-1d05-466d-ad12-e90efb5a0809/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 20 Apr 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d6ac16ca-be9a-45be-af81-10740a4cfddc/8287316-power-apps-alm-accelerator-for-advanced-makers-with-mar.mp3" length="40690602" type="audio/mpeg"/><itunes:duration>56:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>82</itunes:episode><podcast:episode>82</podcast:episode></item><item><title>Pitching Scrum to Microsoft Customers</title><itunes:title>Pitching Scrum to Microsoft Customers</itunes:title><description><![CDATA[<p>#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, &quot;How can we get customers to really understand that an agile approach is best for them?&quot; <br/><br/>Agile is built on trust. Trust that the developing partner will do their best. But if the customer has been burned many times before, this can be hard to gain. And half-hearted trust becomes half-hearted agile.&quot;</p><p>I dive into the detail and expand on my top three tips:</p><p><b>Know Scrum</b> - get your business development team members trained as well as your delivery team because they’re the people your customers will meet first.</p><p><b>Know Your Customer</b> - if you can, find out their preconceptions and adjust your message either based on their predisposition or their role</p><p><b>Know the Benefits</b> - some of the benefits are better software, earlier value, higher ROI and shorter payback, higher user satisfaction, greater transparency, more efficient capital allocation, lower risk, more customer control over scope, more collaborative way of working and greater professional rewards. Cherry-pick whichever of those benefits you think will resonate with whoever you’re talking to. <br/><br/><b>Resources:</b></p><ul><li><a href='https://www.linkedin.com/in/gustafwesterlund'>Gustaf Westerlund on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/gustafwesterlund/'>CRM-Konsulterna on LinkedIn</a></li><li><a href='https://www.scrum.org/'>Scrum.org</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, &quot;How can we get customers to really understand that an agile approach is best for them?&quot; <br/><br/>Agile is built on trust. Trust that the developing partner will do their best. But if the customer has been burned many times before, this can be hard to gain. And half-hearted trust becomes half-hearted agile.&quot;</p><p>I dive into the detail and expand on my top three tips:</p><p><b>Know Scrum</b> - get your business development team members trained as well as your delivery team because they’re the people your customers will meet first.</p><p><b>Know Your Customer</b> - if you can, find out their preconceptions and adjust your message either based on their predisposition or their role</p><p><b>Know the Benefits</b> - some of the benefits are better software, earlier value, higher ROI and shorter payback, higher user satisfaction, greater transparency, more efficient capital allocation, lower risk, more customer control over scope, more collaborative way of working and greater professional rewards. Cherry-pick whichever of those benefits you think will resonate with whoever you’re talking to. <br/><br/><b>Resources:</b></p><ul><li><a href='https://www.linkedin.com/in/gustafwesterlund'>Gustaf Westerlund on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/gustafwesterlund/'>CRM-Konsulterna on LinkedIn</a></li><li><a href='https://www.scrum.org/'>Scrum.org</a></li><li><a href='https://customery.academy/'>Customery Academy</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/81]]></link><guid isPermaLink="false">Buzzsprout-8258967</guid><itunes:image href="https://artwork.captivate.fm/bd00d3ea-39ca-44a0-9902-37017ebec4e4/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 06 Apr 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/98cc0491-effc-4b38-8e69-e5c7349dc072/8258967-pitching-scrum-to-microsoft-customers.mp3" length="13849766" type="audio/mpeg"/><itunes:duration>19:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>81</itunes:episode><podcast:episode>81</podcast:episode></item><item><title>3 User Story Traps to Avoid with Power Platform and Dynamics 365</title><itunes:title>3 User Story Traps to Avoid with Power Platform and Dynamics 365</itunes:title><description><![CDATA[<p>#80. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project.</p><p>I&apos;ll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps to avoid when working with user stories when building Power Platform and Dynamics 365 apps using Scrum.</p><ul><li>The first trap is the level of detail. </li><li>The second trap is splitting and combining stories.</li><li>The third trap is managing changes to the backlog of users stories.</li></ul><br/><p><b>Resources<br/></b><br/></p><ul><li><a href='https://amzn.to/3c9MWVc'>User Stories Applied: For Agile Software Development</a> </li><li><a href='https://amzn.to/31aZ1Ty'>User Story Mapping: Discover the Whole Story, Build the Right Product </a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#80. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project.</p><p>I&apos;ll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps to avoid when working with user stories when building Power Platform and Dynamics 365 apps using Scrum.</p><ul><li>The first trap is the level of detail. </li><li>The second trap is splitting and combining stories.</li><li>The third trap is managing changes to the backlog of users stories.</li></ul><br/><p><b>Resources<br/></b><br/></p><ul><li><a href='https://amzn.to/3c9MWVc'>User Stories Applied: For Agile Software Development</a> </li><li><a href='https://amzn.to/31aZ1Ty'>User Story Mapping: Discover the Whole Story, Build the Right Product </a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/80]]></link><guid isPermaLink="false">Buzzsprout-8193619</guid><itunes:image href="https://artwork.captivate.fm/7420f5a0-c77f-40c4-9268-4707419d65a8/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 30 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/09f3ff9f-7e62-493b-9429-ef5881381d7e/8193619-3-user-story-traps-to-avoid-with-power-platform-and-dyn.mp3" length="18280156" type="audio/mpeg"/><itunes:duration>25:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>80</itunes:episode><podcast:episode>80</podcast:episode></item><item><title>Bonus: Extended Interview with CJ Brooks, MISSION CRM</title><itunes:title>Bonus: Extended Interview with CJ Brooks, MISSION CRM</itunes:title><description><![CDATA[<p>#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. In this bonus episode, CJ and I try to solve the Elon Musk problem in data verse. <br/><br/><b>Resources</b></p><p><a href='https://www.linkedin.com/in/cj-brooks-missioncrm/'>CJ Brooks on LinkedIn</a><br/><a href='https://www.linkedin.com/company/missioncrm/'>MISSION CRM on LinkedIn</a><br/><a href='https://missioncrm.ca/'>MISSION website</a><br/><a href='https://www.youtube.com/watch?v=Dm672pmPE_k'>Demo: Dynamics 365 Fundraising &amp; Engagement</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. In this bonus episode, CJ and I try to solve the Elon Musk problem in data verse. <br/><br/><b>Resources</b></p><p><a href='https://www.linkedin.com/in/cj-brooks-missioncrm/'>CJ Brooks on LinkedIn</a><br/><a href='https://www.linkedin.com/company/missioncrm/'>MISSION CRM on LinkedIn</a><br/><a href='https://missioncrm.ca/'>MISSION website</a><br/><a href='https://www.youtube.com/watch?v=Dm672pmPE_k'>Demo: Dynamics 365 Fundraising &amp; Engagement</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/79]]></link><guid isPermaLink="false">Buzzsprout-8118988</guid><itunes:image href="https://artwork.captivate.fm/6e0488c0-ded4-4286-a785-cdebbff715c8/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 25 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/c5dfbce0-55ff-4fb0-a22f-bb174fe407a4/8118988-bonus-extended-interview-with-cj-brooks-mission-crm.mp3" length="11781119" type="audio/mpeg"/><itunes:duration>16:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><itunes:episode>79</itunes:episode><podcast:episode>79</podcast:episode></item><item><title>The Making of MISSION CRM with CJ Brooks</title><itunes:title>The Making of MISSION CRM with CJ Brooks</itunes:title><description><![CDATA[<p>#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. </p><p>Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and CJ Brooks extended interview.</p><p>Our discussion covers:</p><ul><li>How Mission CRM took a step back and pivoted to create an application.</li><li>How Mission CRM adapted to Microsoft&apos;s not for profit accelerator soon after the release of their not for profit products.</li><li>Striking the balance between agile software development and well structure dev ops.</li></ul><br/><p>If you&apos;d like to hear that bonus extended interview, please make sure you subscribe to the Amazing Apps show in your podcast player and set it to download new episodes automatically.<br/><br/><b>Resources</b></p><p><a href='https://www.linkedin.com/in/cj-brooks-missioncrm/'>CJ Brooks on LinkedIn</a><br/><a href='https://www.linkedin.com/company/missioncrm/'>MISSION CRM on LinkedIn</a><br/><a href='https://missioncrm.ca/'>MISSION website</a><br/><a href='https://www.youtube.com/watch?v=Dm672pmPE_k'>Demo: Dynamics 365 Fundraising &amp; Engagement</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. </p><p>Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and CJ Brooks extended interview.</p><p>Our discussion covers:</p><ul><li>How Mission CRM took a step back and pivoted to create an application.</li><li>How Mission CRM adapted to Microsoft&apos;s not for profit accelerator soon after the release of their not for profit products.</li><li>Striking the balance between agile software development and well structure dev ops.</li></ul><br/><p>If you&apos;d like to hear that bonus extended interview, please make sure you subscribe to the Amazing Apps show in your podcast player and set it to download new episodes automatically.<br/><br/><b>Resources</b></p><p><a href='https://www.linkedin.com/in/cj-brooks-missioncrm/'>CJ Brooks on LinkedIn</a><br/><a href='https://www.linkedin.com/company/missioncrm/'>MISSION CRM on LinkedIn</a><br/><a href='https://missioncrm.ca/'>MISSION website</a><br/><a href='https://www.youtube.com/watch?v=Dm672pmPE_k'>Demo: Dynamics 365 Fundraising &amp; Engagement</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/78]]></link><guid isPermaLink="false">Buzzsprout-8114110</guid><itunes:image href="https://artwork.captivate.fm/6ca8696d-1f06-4077-87bf-318d0652d77a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 23 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/3da6307b-13f5-48c8-9ba4-e97fe191609d/8114110-the-making-of-mission-crm-with-cj-brooks.mp3" length="27896999" type="audio/mpeg"/><itunes:duration>38:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>78</itunes:episode><podcast:episode>78</podcast:episode></item><item><title>Bonus: Extended Interview with Bert Wijns, Power Accelerate</title><itunes:title>Bonus: Extended Interview with Bert Wijns, Power Accelerate</itunes:title><description><![CDATA[<p>#77. Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns&apos; Power Accelerate.</p><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/bertwijns/'>Bert Wijns on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/poweraccelerate/'>Power Accelerate on LinkedIn</a></li><li><a href='https://www.poweraccelerate.com/'>Power Accelerate website</a></li><li><a href='https://www.youtube.com/watch?v=-EM7zv578PA'>Power Apps Screenshot Modernization</a></li><li><a href='https://www.youtube.com/watch?v=8cPvz0f29ok'>Power Accelerate Intro </a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><p><br/><br/>Transcript: <a href='https://my.sonix.ai/recordings/JvNNgzNv'>AmazingApps26Bonus.wav transcribed by Sonix | Automatically convert audio and video to text | Sonix</a><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#77. Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns&apos; Power Accelerate.</p><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/bertwijns/'>Bert Wijns on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/poweraccelerate/'>Power Accelerate on LinkedIn</a></li><li><a href='https://www.poweraccelerate.com/'>Power Accelerate website</a></li><li><a href='https://www.youtube.com/watch?v=-EM7zv578PA'>Power Apps Screenshot Modernization</a></li><li><a href='https://www.youtube.com/watch?v=8cPvz0f29ok'>Power Accelerate Intro </a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><p><br/><br/>Transcript: <a href='https://my.sonix.ai/recordings/JvNNgzNv'>AmazingApps26Bonus.wav transcribed by Sonix | Automatically convert audio and video to text | Sonix</a><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/77]]></link><guid isPermaLink="false">Buzzsprout-8097309</guid><itunes:image href="https://artwork.captivate.fm/c889a0c5-85e9-405f-8acf-2b8b52ab22c4/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 18 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/725ff17a-a23f-4ab0-a085-c5b7492e9b8c/8097309-bonus-extended-interview-with-bert-wijns-power-accelera.mp3" length="11943124" type="audio/mpeg"/><itunes:duration>16:31</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><itunes:episode>77</itunes:episode><podcast:episode>77</podcast:episode></item><item><title>Automagically Building Power Apps with Bert Wijns, Power Accelerate</title><itunes:title>Automagically Building Power Apps with Bert Wijns, Power Accelerate</itunes:title><description><![CDATA[<p>#76. Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns&apos; Power Accelerate.</p><p>Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and Bert Wijns&apos;  extended interview.</p><p>Our discussion covers:</p><ul><li>Being a Microsoft employee at the same time as starting another company.</li><li>Alternative channels to screenshots that can be used as a starting point for the time-saving Power Accelerate process.</li><li>Current size limitations of Power Accelerate and how they can be overcome.</li><li>The roadmap from private preview to GA and beyond for Power Accelerate.</li></ul><br/><p>If you&apos;d like to hear that bonus extended interview, please make sure you subscribe to the Amazing Apps show in your podcast player and set it to download new episodes automatically.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/bertwijns/'>Bert Wijns on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/poweraccelerate/'>Power Accelerate on LinkedIn</a></li><li><a href='https://www.poweraccelerate.com/'>Power Accelerate website</a></li><li><a href='https://www.youtube.com/watch?v=-EM7zv578PA'>Power Apps Screenshot Modernization</a></li><li><a href='https://www.youtube.com/watch?v=8cPvz0f29ok'>Power Accelerate Intro </a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#76. Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes with the legacy data migrated. Sound crazy? Listen on to hear more about Bert Wijns&apos; Power Accelerate.</p><p>Make sure you stick around until the end of this episode to find out how you can get access to the bonus episode with Neil Benson and Bert Wijns&apos;  extended interview.</p><p>Our discussion covers:</p><ul><li>Being a Microsoft employee at the same time as starting another company.</li><li>Alternative channels to screenshots that can be used as a starting point for the time-saving Power Accelerate process.</li><li>Current size limitations of Power Accelerate and how they can be overcome.</li><li>The roadmap from private preview to GA and beyond for Power Accelerate.</li></ul><br/><p>If you&apos;d like to hear that bonus extended interview, please make sure you subscribe to the Amazing Apps show in your podcast player and set it to download new episodes automatically.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/bertwijns/'>Bert Wijns on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/poweraccelerate/'>Power Accelerate on LinkedIn</a></li><li><a href='https://www.poweraccelerate.com/'>Power Accelerate website</a></li><li><a href='https://www.youtube.com/watch?v=-EM7zv578PA'>Power Apps Screenshot Modernization</a></li><li><a href='https://www.youtube.com/watch?v=8cPvz0f29ok'>Power Accelerate Intro </a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/76]]></link><guid isPermaLink="false">Buzzsprout-8097219</guid><itunes:image href="https://artwork.captivate.fm/7c74872c-c820-4fb8-92b8-1248c95a5f98/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 16 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/22bd7024-a7c1-4bd1-9b93-da28eda0c986/8097219-automagically-building-power-apps-with-bert-wijns-power.mp3" length="28639731" type="audio/mpeg"/><itunes:duration>39:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>76</itunes:episode><podcast:episode>76</podcast:episode></item><item><title>Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti</title><itunes:title>Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti</itunes:title><description><![CDATA[<p>#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada.  Haniel shares a story about one of his power platform projects for a not-for-profit client and shares the lessons learned about multi-language deployments, implementation approach, executive sponsorship, and change in user adoption. </p><p><br/>Our discussion covers:</p><ul><li>The importance of strong project sponsorship in projects that drive a lot of organisational change.</li><li>Refining knowledge gained on a project, writing about it, presenting it, clarifying it, and making it available for others via AppSource.</li><li>Using common language analogies to explain SharePoint concepts and bring them to life.</li><li>Easing the challenges of change management and adoption by supporting early adopters with the aim of smoother sailing as they become champions in the user community.</li><li>Staggering rollouts instead of releasing them all at once to ease the stress for users who do not deal well with change.</li></ul><br/><p>It was great to hear how he&apos;s designed a solution for multi-language, Power Apps user interfaces, his agile approach to building business applications, and how he addresses change management and user adoption in his projects.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/hanielcroitoru/'>Haniel Croitoru on LinkedIn</a></li><li><a href='https://twitter.com/HCroitoru'>Haniel Croitoru on Twitter</a></li><li><a href='https://www.linkedin.com/company/protiviti/'>Protiviti on LinkedIn</a></li><li><a href='https://united-church.ca/'>The United Church of Canada</a></li><li><a href='https://customery.academy/courses/scrum'>My online Scrum for Microsoft Business Applications training course</a></li><li><a href='https://appsource.microsoft.com/en-US/'>AppSource</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada.  Haniel shares a story about one of his power platform projects for a not-for-profit client and shares the lessons learned about multi-language deployments, implementation approach, executive sponsorship, and change in user adoption. </p><p><br/>Our discussion covers:</p><ul><li>The importance of strong project sponsorship in projects that drive a lot of organisational change.</li><li>Refining knowledge gained on a project, writing about it, presenting it, clarifying it, and making it available for others via AppSource.</li><li>Using common language analogies to explain SharePoint concepts and bring them to life.</li><li>Easing the challenges of change management and adoption by supporting early adopters with the aim of smoother sailing as they become champions in the user community.</li><li>Staggering rollouts instead of releasing them all at once to ease the stress for users who do not deal well with change.</li></ul><br/><p>It was great to hear how he&apos;s designed a solution for multi-language, Power Apps user interfaces, his agile approach to building business applications, and how he addresses change management and user adoption in his projects.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/hanielcroitoru/'>Haniel Croitoru on LinkedIn</a></li><li><a href='https://twitter.com/HCroitoru'>Haniel Croitoru on Twitter</a></li><li><a href='https://www.linkedin.com/company/protiviti/'>Protiviti on LinkedIn</a></li><li><a href='https://united-church.ca/'>The United Church of Canada</a></li><li><a href='https://customery.academy/courses/scrum'>My online Scrum for Microsoft Business Applications training course</a></li><li><a href='https://appsource.microsoft.com/en-US/'>AppSource</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/75]]></link><guid isPermaLink="false">Buzzsprout-8073188</guid><itunes:image href="https://artwork.captivate.fm/580bf4c6-9112-4e95-b787-bc2afff60c5e/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 09 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d2d2501a-8917-41c8-b3ac-f7fb2bb02432/8073188-building-power-platform-applications-for-a-church-with.mp3" length="22507230" type="audio/mpeg"/><itunes:duration>31:11</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>75</itunes:episode><podcast:episode>75</podcast:episode></item><item><title>#NoEstimates Business Applications with Vasco Duarte</title><itunes:title>#NoEstimates Business Applications with Vasco Duarte</itunes:title><description><![CDATA[<p>#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book, #NoEstimates. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can help business applications teams construct collaborative contracts with their customers and never deliver late again. <br/><br/>At the end of this podcast episode, I give details on how you can win one of 14 copies of Vasco&apos;s book, the No Estimates book.<br/><br/>Our discussion covers</p><ul><li>The #noestimates movement and how the approach addresses the frustration of unreliable and late delivery on software projects.</li><li>Alternatives to traditional estimation methodologies.</li><li>Using the Extreme Contracts approach to create a win-win situation between vendors and customers.</li><li>Educating Product Owners who may have never been involved in software development.</li><li>Blink estimates, or rethinking what is delivered in a sprint to deliver customer value as quickly as possible.</li><li>The &quot;Clinton process&quot; </li><li>Spike concept centred on solving a problem for the customer with the aim of delivering a solution in a very short time frame.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/duartevasco/'>Vasco Duarte on LinkedIn</a></li><li><a href='https://oikosofyseries.com/no-estimates-book-order'>No Estimates book</a> </li><li><a href='https://scrum-master-toolbox.org/'>Scrum Master Toolbox Podcast</a></li><li><a href='https://jacoporomei.com/extreme-contracts/'>Extreme Contracts - Jacopo Romei</a></li><li><a href='https://www.mountaingoatsoftware.com/training/courses/agile-estimating-planning'>Agile Estimating and Planning training Mike Cohn</a> </li><li><a href='https://mdalmijn.medium.com/'>Maarten Dalmijn</a> on <a href='http://Medium.com'>Medium.com</a></li><li><a href='https://oikosofyseries.com/po-course-presentation'>Scrum Master Toolbox Product Owner e-course</a> </li><li><a href='https://www.neilkillick.com/'>Neil Killick</a> </li><li><a href='https://dannorth.net/2013/08/08/blink-estimation/'>Blink Estimation</a> </li><li>The Clinton Process  - Clinton Keith on “No estimates and set-based design” – <a href='http://bit.ly/1qzAmzo'>Blog post</a></li><li><a href='https://www.linkedin.com/in/raphael-branger-104b412/'>Raphael Branger on LinkedIn </a></li><li><a href='https://en.wikipedia.org/wiki/Spike_(software_development)#:~:text=A%20spike%20is%20a%20product,work%20around%20a%20software%20issue.'>Spike concept from extreme programming </a></li><li><a href='https://www.linkedin.com/in/kentbeck/'>Kent Beck on LinkedIn</a> </li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book, #NoEstimates. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and ERP domains, and how the No Estimates movement and the method covered in his book can help business applications teams construct collaborative contracts with their customers and never deliver late again. <br/><br/>At the end of this podcast episode, I give details on how you can win one of 14 copies of Vasco&apos;s book, the No Estimates book.<br/><br/>Our discussion covers</p><ul><li>The #noestimates movement and how the approach addresses the frustration of unreliable and late delivery on software projects.</li><li>Alternatives to traditional estimation methodologies.</li><li>Using the Extreme Contracts approach to create a win-win situation between vendors and customers.</li><li>Educating Product Owners who may have never been involved in software development.</li><li>Blink estimates, or rethinking what is delivered in a sprint to deliver customer value as quickly as possible.</li><li>The &quot;Clinton process&quot; </li><li>Spike concept centred on solving a problem for the customer with the aim of delivering a solution in a very short time frame.</li></ul><br/><p><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/duartevasco/'>Vasco Duarte on LinkedIn</a></li><li><a href='https://oikosofyseries.com/no-estimates-book-order'>No Estimates book</a> </li><li><a href='https://scrum-master-toolbox.org/'>Scrum Master Toolbox Podcast</a></li><li><a href='https://jacoporomei.com/extreme-contracts/'>Extreme Contracts - Jacopo Romei</a></li><li><a href='https://www.mountaingoatsoftware.com/training/courses/agile-estimating-planning'>Agile Estimating and Planning training Mike Cohn</a> </li><li><a href='https://mdalmijn.medium.com/'>Maarten Dalmijn</a> on <a href='http://Medium.com'>Medium.com</a></li><li><a href='https://oikosofyseries.com/po-course-presentation'>Scrum Master Toolbox Product Owner e-course</a> </li><li><a href='https://www.neilkillick.com/'>Neil Killick</a> </li><li><a href='https://dannorth.net/2013/08/08/blink-estimation/'>Blink Estimation</a> </li><li>The Clinton Process  - Clinton Keith on “No estimates and set-based design” – <a href='http://bit.ly/1qzAmzo'>Blog post</a></li><li><a href='https://www.linkedin.com/in/raphael-branger-104b412/'>Raphael Branger on LinkedIn </a></li><li><a href='https://en.wikipedia.org/wiki/Spike_(software_development)#:~:text=A%20spike%20is%20a%20product,work%20around%20a%20software%20issue.'>Spike concept from extreme programming </a></li><li><a href='https://www.linkedin.com/in/kentbeck/'>Kent Beck on LinkedIn</a> </li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/74]]></link><guid isPermaLink="false">Buzzsprout-7971886</guid><itunes:image href="https://artwork.captivate.fm/220c6ce5-e2a8-4f69-8a37-72dae9e42615/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Mar 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/7f9ffeec-7e5e-4277-bb44-1a93dad62a64/7971886-noestimates-business-applications-with-vasco-duarte.mp3" length="32242050" type="audio/mpeg"/><itunes:duration>44:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>74</itunes:episode><podcast:episode>74</podcast:episode></item><item><title>Documenting Power Apps with Daryl LaBar and Jonas Rapp</title><itunes:title>Documenting Power Apps with Daryl LaBar and Jonas Rapp</itunes:title><description><![CDATA[<p>#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to &quot;devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 environment into a single Dynamics 365 online environment .&quot;<br/><br/>A documentation tools masterclass from two experts in the field who discuss what tools to use for on-premise implementations when Snapshot! for Dynamics 365 can’t be used.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/daryllabar/'>Daryl LaBar on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/rappen/'>Jonas Rapp on LinkedIn</a></li><li><a href='https://xrmtoolcast.libsyn.com/'>XrmToolCast Podcast</a></li><li><a href='https://www.xrmcoaches.com/snapshot/'>Snapshot! for Dynamics 365</a></li><li><a href='https://www.xrmtoolbox.com/plugins/Xrm.Sdk.PluginRegistration/'>XrmToolBox Plugin Registration Tool</a></li><li><a href='https://www.xrmtoolbox.com/plugins/MsCrmTools.WebResourcesManager/'>XrmToolBox Web Resource Tool</a></li><li><a href='https://www.xrmtoolbox.com/plugins/MscrmTools.AttributeUsageInspector/'>XrmToolBox Attribute Usage Inspector</a></li><li><a href='https://www.xrmtoolbox.com/plugins/MsCrmTools.MetadataDocumentGenerator/'>XrmToolBox Metadata Document Generator</a></li><li>Use <a href='https://code.visualstudio.com/'>Visual Studio Code</a> to search for &apos;Xrm.&apos;</li><li><a href='https://www.xrmtoolbox.com/plugins/Rappen.XrmToolBox.PowerAppsChecker/'>XrmToolBox Power Apps Solution Checker for XrmToolBox</a></li><li>Entity relationship diagram generation tool in <a href='https://www.microsoft.com/en-us/download/details.aspx?id=51221'>Visio 2016 SDK</a></li><li><a href='https://www.xrmtoolbox.com/plugins/JourneyIntoCRM.XrmToolbox.ERDPlugin/'>XrmToolBox Entity Relationship Diagram Generator</a></li><li><a href='https://jonasr.app/UML/'>UML Diagram Generator for XrmToolBox</a></li><li><a href='https://www.microsoft.com/en/microsoft-365/visio/flowchart-software'>Visio Document Generator</a></li><li><a href='https://www.diagrams.net/'>Diagrams.net</a></li><li><a href='https://xrm.tools/'>Server Trigger Explorer from CDS.Tools</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to &quot;devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 environment into a single Dynamics 365 online environment .&quot;<br/><br/>A documentation tools masterclass from two experts in the field who discuss what tools to use for on-premise implementations when Snapshot! for Dynamics 365 can’t be used.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/daryllabar/'>Daryl LaBar on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/rappen/'>Jonas Rapp on LinkedIn</a></li><li><a href='https://xrmtoolcast.libsyn.com/'>XrmToolCast Podcast</a></li><li><a href='https://www.xrmcoaches.com/snapshot/'>Snapshot! for Dynamics 365</a></li><li><a href='https://www.xrmtoolbox.com/plugins/Xrm.Sdk.PluginRegistration/'>XrmToolBox Plugin Registration Tool</a></li><li><a href='https://www.xrmtoolbox.com/plugins/MsCrmTools.WebResourcesManager/'>XrmToolBox Web Resource Tool</a></li><li><a href='https://www.xrmtoolbox.com/plugins/MscrmTools.AttributeUsageInspector/'>XrmToolBox Attribute Usage Inspector</a></li><li><a href='https://www.xrmtoolbox.com/plugins/MsCrmTools.MetadataDocumentGenerator/'>XrmToolBox Metadata Document Generator</a></li><li>Use <a href='https://code.visualstudio.com/'>Visual Studio Code</a> to search for &apos;Xrm.&apos;</li><li><a href='https://www.xrmtoolbox.com/plugins/Rappen.XrmToolBox.PowerAppsChecker/'>XrmToolBox Power Apps Solution Checker for XrmToolBox</a></li><li>Entity relationship diagram generation tool in <a href='https://www.microsoft.com/en-us/download/details.aspx?id=51221'>Visio 2016 SDK</a></li><li><a href='https://www.xrmtoolbox.com/plugins/JourneyIntoCRM.XrmToolbox.ERDPlugin/'>XrmToolBox Entity Relationship Diagram Generator</a></li><li><a href='https://jonasr.app/UML/'>UML Diagram Generator for XrmToolBox</a></li><li><a href='https://www.microsoft.com/en/microsoft-365/visio/flowchart-software'>Visio Document Generator</a></li><li><a href='https://www.diagrams.net/'>Diagrams.net</a></li><li><a href='https://xrm.tools/'>Server Trigger Explorer from CDS.Tools</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/73]]></link><guid isPermaLink="false">Buzzsprout-7975636</guid><itunes:image href="https://artwork.captivate.fm/83cced91-aa0a-4459-a662-5a6bb58c8038/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 24 Feb 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e23d2280-0b5b-4d72-bd7e-7086970c602b/7975636-documenting-power-apps-with-daryl-labar-and-jonas-rapp.mp3" length="28303448" type="audio/mpeg"/><itunes:duration>39:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>73</itunes:episode><podcast:episode>73</podcast:episode></item><item><title>Should You Design Upfront When Scaling Development?</title><itunes:title>Should You Design Upfront When Scaling Development?</itunes:title><description><![CDATA[<p>#72. Michael Nunes asks, &quot;When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experience too?&quot;<br/><br/>Michael&apos;s question has two layers that we address in this episode: upfront design and team composition.<br/><br/>Upfront design is based on three assumptions:</p><ol><li>We can know all the requirements upfront.</li><li>We can design all the components upfront.</li><li>There won&apos;t be any changes.</li></ol><br/><p>We challenge those assumptions and investigate the drawbacks. Then describe an alternative approach: emergent design.<br/><br/>Nexus is a scaled Scrum framework used when there are multiple Scrum teams working on a single application. We discover how to reconsider the composition of developers in our scrum teams when scaling beyond one team.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/michael-nunes-ab2a8030/'>Michael Nunes on LinkedIn</a></li><li><a href='https://amzn.to/2YSwcdp'>The Nexus Framework for Scaling Scrum</a> (affiliate link)</li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#72. Michael Nunes asks, &quot;When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experience too?&quot;<br/><br/>Michael&apos;s question has two layers that we address in this episode: upfront design and team composition.<br/><br/>Upfront design is based on three assumptions:</p><ol><li>We can know all the requirements upfront.</li><li>We can design all the components upfront.</li><li>There won&apos;t be any changes.</li></ol><br/><p>We challenge those assumptions and investigate the drawbacks. Then describe an alternative approach: emergent design.<br/><br/>Nexus is a scaled Scrum framework used when there are multiple Scrum teams working on a single application. We discover how to reconsider the composition of developers in our scrum teams when scaling beyond one team.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/michael-nunes-ab2a8030/'>Michael Nunes on LinkedIn</a></li><li><a href='https://amzn.to/2YSwcdp'>The Nexus Framework for Scaling Scrum</a> (affiliate link)</li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/72]]></link><guid isPermaLink="false">Buzzsprout-7736023</guid><itunes:image href="https://artwork.captivate.fm/8926a7b8-95d4-496f-a146-112f481eada4/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 16 Feb 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1ac78ca9-31d1-4179-9dd8-f08f736f2f10/7736023-should-you-design-upfront-when-scaling-development.mp3" length="9257487" type="audio/mpeg"/><itunes:duration>12:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>72</itunes:episode><podcast:episode>72</podcast:episode></item><item><title>Can a Scrum Team Have Just One Developer?</title><itunes:title>Can a Scrum Team Have Just One Developer?</itunes:title><description><![CDATA[<p>#71. Daniel Kerridge says, &quot;I&apos;m the only developer in my team so I just wondered if there&apos;s a special version of Scrum that works in that scenario.&quot;<br/><br/>There are three sets of accountabilities in the scrum team: the product owner, the scrum master and developers. But how many developers do you need? <br/><br/>In the previous version of the Scrum Guide, the recommended minimum number of developers to have a cross-functional team was three. But that minimum was removed from the 2020 Scrum Guide.<br/><br/>Guy&apos;s &amp; St. Thomas&apos;s NHS Foundation Trust ran a successful project to implement Microsoft Dynamics CRM 2011 using a tiny scrum team. Find out how in this episode.<br/><br/>Plus three conditions to meet if you have a tiny scrum team.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/danielkerridge/'>Daniel Kerridge on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/benknipp/'>Ben Knipp on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#71. Daniel Kerridge says, &quot;I&apos;m the only developer in my team so I just wondered if there&apos;s a special version of Scrum that works in that scenario.&quot;<br/><br/>There are three sets of accountabilities in the scrum team: the product owner, the scrum master and developers. But how many developers do you need? <br/><br/>In the previous version of the Scrum Guide, the recommended minimum number of developers to have a cross-functional team was three. But that minimum was removed from the 2020 Scrum Guide.<br/><br/>Guy&apos;s &amp; St. Thomas&apos;s NHS Foundation Trust ran a successful project to implement Microsoft Dynamics CRM 2011 using a tiny scrum team. Find out how in this episode.<br/><br/>Plus three conditions to meet if you have a tiny scrum team.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/danielkerridge/'>Daniel Kerridge on LinkedIn</a></li><li><a href='https://www.linkedin.com/in/benknipp/'>Ben Knipp on LinkedIn</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications podcast page on LinkedIn</a></li><li><a href='https://podchaser.com/amazingapplications'>Amazing Applications podcast page on Podchaser</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps online course at Customery Academy</a></li><li><a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps free online mini-course at Customery Academy</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/71]]></link><guid isPermaLink="false">Buzzsprout-7734991</guid><itunes:image href="https://artwork.captivate.fm/5e2ea78b-4a43-49eb-a4ff-75f83f3058be/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 09 Feb 2021 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1ecfe8cf-9e81-4443-b92e-048b5b9be057/7734991-can-a-scrum-team-have-just-one-developer.mp3" length="5036528" type="audio/mpeg"/><itunes:duration>06:55</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>71</itunes:episode><podcast:episode>71</podcast:episode></item><item><title>How Can We Bridge the Gap Between Business and IT?</title><itunes:title>How Can We Bridge the Gap Between Business and IT?</itunes:title><description><![CDATA[<p>#70. <a href='https://www.linkedin.com/in/danmadden23030/'>Dan Madden</a>, a program manager at Acensus, asks, &quot;What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?&quot;<br/><br/>In this episode, you&apos;ll learn about the five characteristics of Dynamics 365 and Power Platform projects that have a close relationship between business and IT so that there&apos;s no gap in your business applications initiatives.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#70. <a href='https://www.linkedin.com/in/danmadden23030/'>Dan Madden</a>, a program manager at Acensus, asks, &quot;What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?&quot;<br/><br/>In this episode, you&apos;ll learn about the five characteristics of Dynamics 365 and Power Platform projects that have a close relationship between business and IT so that there&apos;s no gap in your business applications initiatives.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/70]]></link><guid isPermaLink="false">Buzzsprout-7548919</guid><itunes:image href="https://artwork.captivate.fm/9e4bf4ab-40ab-4b2f-b674-045d26ebe466/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 29 Jan 2021 11:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d4474200-811b-49a4-aa64-1e1b4b38994f/7548919-how-can-we-bridge-the-gap-between-business-and-it.mp3" length="5994880" type="audio/mpeg"/><itunes:duration>08:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>70</itunes:episode><podcast:episode>70</podcast:episode></item><item><title>Should Business Apps Teams Follow the Agile Manifesto?</title><itunes:title>Should Business Apps Teams Follow the Agile Manifesto?</itunes:title><description><![CDATA[<p>#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, &quot;Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?&quot;<br/><br/>The Manifesto for Agile Software development has some flaws you should be aware of. Instead of memorising it and applying it word for word, your teams should consider it and devise your own <em>Manifesto for No-Code/Low-Code Application Development</em>.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/andreas-dutz-095092123/'>Andreas Dutz on LinkedIn</a></li><li><a href='https://agilemanifesto.org'>Manifesto for Agile Software Development</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications on LinkedIn</a></li><li><a href='https://www.speakpipe.com/customery'>Leave a question for Amazing Applications</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, &quot;Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?&quot;<br/><br/>The Manifesto for Agile Software development has some flaws you should be aware of. Instead of memorising it and applying it word for word, your teams should consider it and devise your own <em>Manifesto for No-Code/Low-Code Application Development</em>.<br/><br/><b>Resources</b></p><ul><li><a href='https://www.linkedin.com/in/andreas-dutz-095092123/'>Andreas Dutz on LinkedIn</a></li><li><a href='https://agilemanifesto.org'>Manifesto for Agile Software Development</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications on LinkedIn</a></li><li><a href='https://www.speakpipe.com/customery'>Leave a question for Amazing Applications</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/69]]></link><guid isPermaLink="false">Buzzsprout-7400770</guid><itunes:image href="https://artwork.captivate.fm/6fcb3701-11f8-451b-99a6-ac92375a152b/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 21 Jan 2021 09:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/9b7b79fa-c85b-48fa-9a64-1b9d078086fe/7400770-should-business-apps-teams-follow-the-agile-manifesto.mp3" length="6961837" type="audio/mpeg"/><itunes:duration>09:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>69</itunes:episode><podcast:episode>69</podcast:episode></item><item><title>6 Roles Every Enterprise Business Applications Project Should Have</title><itunes:title>6 Roles Every Enterprise Business Applications Project Should Have</itunes:title><description><![CDATA[<p>#68. What does the structure of a scales business application project look like? What groups and roles do you need when you&apos;ve got 50 or more team members working together for a year or more to build a large, complex application?<br/><br/>In this episode, you&apos;ll learn about a model project structure so that you can compare it to yours or use it as a baseline when establishing your own enterprise project team.<br/><br/><b>Resources</b></p><ul><li><a href='https://customery.com/blogposts/6-roles-every-enterprise-business-applications-project-should-have'>6 Roles Every Enterprise Business Applications Project Should Have poster</a></li><li><a href='https://amzn.to/3nzIph3'>Large-scale Scrum</a> (affiliate link)</li><li><a href='https://amzn.to/3nzIph3'>Nexus Framework for Scaling Scrum</a> (affiliate link)</li><li><a href='https://amzn.to/3sdZnVU'>Scaling Done Right </a>(affiliate link)</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#68. What does the structure of a scales business application project look like? What groups and roles do you need when you&apos;ve got 50 or more team members working together for a year or more to build a large, complex application?<br/><br/>In this episode, you&apos;ll learn about a model project structure so that you can compare it to yours or use it as a baseline when establishing your own enterprise project team.<br/><br/><b>Resources</b></p><ul><li><a href='https://customery.com/blogposts/6-roles-every-enterprise-business-applications-project-should-have'>6 Roles Every Enterprise Business Applications Project Should Have poster</a></li><li><a href='https://amzn.to/3nzIph3'>Large-scale Scrum</a> (affiliate link)</li><li><a href='https://amzn.to/3nzIph3'>Nexus Framework for Scaling Scrum</a> (affiliate link)</li><li><a href='https://amzn.to/3sdZnVU'>Scaling Done Right </a>(affiliate link)</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/68]]></link><guid isPermaLink="false">Buzzsprout-7251937</guid><itunes:image href="https://artwork.captivate.fm/f141f1fa-7957-4a8b-b8c1-d446bbeca6f1/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 12 Jan 2021 17:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/7aba2bf7-d12a-4690-85ed-a34eff499eda/7251937-6-roles-every-enterprise-business-applications-project.mp3" length="11147232" type="audio/mpeg"/><itunes:duration>15:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>68</itunes:episode><podcast:episode>68</podcast:episode></item><item><title>How to Manage Scope Creep in an Agile Project?</title><itunes:title>How to Manage Scope Creep in an Agile Project?</itunes:title><description><![CDATA[<p>#67. In this Q&amp;A episode, <a href='https://www.linkedin.com/in/stephenedwardprice/'>Stephen Price</a> , Digital Solution Architect at ITK Consulting in Canada, asks, &quot;How should we manage scope creep within a sprint in an agile project?&quot;<br/>The scope of our product is defined by the product backlog, and the scope of our project is a subset of the product backlog. Both are managed by the product owner: the single person responsible and accountable for the product backlog. In my Dynamics 365 and Power Apps projects, the product owner also manages the project scope. <br/>Once you’ve set the sprint goal and agreed on the sprint backlog, what happens if someone needs to or wants to change the sprint backlog?<br/>Here are five occasions when my teams are asked to change to the sprint backlog:</p><ol><li>A critical new item is added to the product backlog. </li><li>We learn something new about one of the items in our sprint backlog.</li><li>An item in the current sprint fails an acceptance test.</li><li>We’ve got less (or more) capacity than we expected at the beginning of the sprint.</li><li>The product owner has changed her priorities.</li></ol><br/><p>Congratulations to <a href='https://www.linkedin.com/in/gavin-embley-35826575/'>Gavin Embley</a>, another recent Customery Academy student who recently achieved his Scrum.org Professional Scrum Master I certification. You can join Gavin and get started with my <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> free mini-course where you&apos;ll learn the basics and benefits of taking an agile approach to building amazing, agile Dynamics 365 and Power Platform applications.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#67. In this Q&amp;A episode, <a href='https://www.linkedin.com/in/stephenedwardprice/'>Stephen Price</a> , Digital Solution Architect at ITK Consulting in Canada, asks, &quot;How should we manage scope creep within a sprint in an agile project?&quot;<br/>The scope of our product is defined by the product backlog, and the scope of our project is a subset of the product backlog. Both are managed by the product owner: the single person responsible and accountable for the product backlog. In my Dynamics 365 and Power Apps projects, the product owner also manages the project scope. <br/>Once you’ve set the sprint goal and agreed on the sprint backlog, what happens if someone needs to or wants to change the sprint backlog?<br/>Here are five occasions when my teams are asked to change to the sprint backlog:</p><ol><li>A critical new item is added to the product backlog. </li><li>We learn something new about one of the items in our sprint backlog.</li><li>An item in the current sprint fails an acceptance test.</li><li>We’ve got less (or more) capacity than we expected at the beginning of the sprint.</li><li>The product owner has changed her priorities.</li></ol><br/><p>Congratulations to <a href='https://www.linkedin.com/in/gavin-embley-35826575/'>Gavin Embley</a>, another recent Customery Academy student who recently achieved his Scrum.org Professional Scrum Master I certification. You can join Gavin and get started with my <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> free mini-course where you&apos;ll learn the basics and benefits of taking an agile approach to building amazing, agile Dynamics 365 and Power Platform applications.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show]]></link><guid isPermaLink="false">Buzzsprout-6980206</guid><itunes:image href="https://artwork.captivate.fm/c1034105-2d7e-4bcb-8252-a9323ef6e870/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 29 Dec 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/a0a5f58a-ee71-48fe-adf6-ff679ccfb638/6980206-how-to-manage-scope-creep-in-an-agile-project.mp3" length="15415754" type="audio/mpeg"/><itunes:duration>21:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>67</itunes:episode><podcast:episode>67</podcast:episode></item><item><title>Data Migration in Agile Dynamics 365 Projects</title><itunes:title>Data Migration in Agile Dynamics 365 Projects</itunes:title><description><![CDATA[<p>#66. <a href='https://www.linkedin.com/in/venamore/'>Matt Venamore</a>, scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects.<br/><br/>My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (just like many business apps teams do) to uncover challenges, test their assumptions and learn as much as possible about the data.<br/><br/>Then work closely with the business applications team to iteratively and incrementally prepare the data and the migration procedures. <br/><br/><b>Resources</b><br/><a href='https://www.xrmcoaches.com/snapshot/'>Snapshot! for Dynamics CRM/365</a><br/><a href='https://www.xrmtoolbox.com/plugins/LinkeD365.ERDVisioBuilder/'>XrmToolBox: ERD Visio Builder</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#66. <a href='https://www.linkedin.com/in/venamore/'>Matt Venamore</a>, scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects.<br/><br/>My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (just like many business apps teams do) to uncover challenges, test their assumptions and learn as much as possible about the data.<br/><br/>Then work closely with the business applications team to iteratively and incrementally prepare the data and the migration procedures. <br/><br/><b>Resources</b><br/><a href='https://www.xrmcoaches.com/snapshot/'>Snapshot! for Dynamics CRM/365</a><br/><a href='https://www.xrmtoolbox.com/plugins/LinkeD365.ERDVisioBuilder/'>XrmToolBox: ERD Visio Builder</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/66]]></link><guid isPermaLink="false">Buzzsprout-6854029</guid><itunes:image href="https://artwork.captivate.fm/e55fd493-eff6-4ff5-b7fd-ebbceb4c8c3f/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 15 Dec 2020 17:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/16162d72-c3e3-4fb5-8c24-76274da5709c/6854029-data-migration-in-agile-dynamics-365-projects.mp3" length="7295552" type="audio/mpeg"/><itunes:duration>10:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>66</itunes:episode><podcast:episode>66</podcast:episode></item><item><title>What Does the Scrum Guide 2020 Mean For Us?</title><itunes:title>What Does the Scrum Guide 2020 Mean For Us?</itunes:title><description><![CDATA[<p>#65. Neil discusses the five most important changes in Scrum Guide 2020  for Microsoft Power Platform and Dynamics 365 teams:</p><ol><li>It&apos;s less strict and less about software</li><li>One team (except when there&apos;re multiple teams)</li><li>Commitments clarified - the Product Goal</li><li>No more roles</li><li>Increments</li></ol><br/><p>Customery Academy&apos;s course, <a href='https://customery.academy/courses/scrum?coupon=93G7PCAH'>Scrum for Microsoft Business Apps</a>, will be updated in time for the new Scrum.org Professional Scrum Master certification assessment on 9 January. You can get $100 off if you join before 31 December using coupon code: <b>93G7PCAH</b>.<br/><br/>What do you think of the 2020 Scrum Guide? Which changes do you think will have the most impact on Power Platform and Dynamics 365 teams? <br/><br/>Visit the <a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications page on LinkedIn</a>, and let me know in the comments for this episode.<br/><br/><b>Resources</b></p><ul><li><a href='https://scrumguides.org/scrum-guide.html'>2020 Scrum Guide</a></li><li><a href='https://customery.academy/courses/scrum?coupon=93G7PCAH'>Scrum for Microsoft Business Apps with $100 discount coupon</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications page on LinkedIn</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#65. Neil discusses the five most important changes in Scrum Guide 2020  for Microsoft Power Platform and Dynamics 365 teams:</p><ol><li>It&apos;s less strict and less about software</li><li>One team (except when there&apos;re multiple teams)</li><li>Commitments clarified - the Product Goal</li><li>No more roles</li><li>Increments</li></ol><br/><p>Customery Academy&apos;s course, <a href='https://customery.academy/courses/scrum?coupon=93G7PCAH'>Scrum for Microsoft Business Apps</a>, will be updated in time for the new Scrum.org Professional Scrum Master certification assessment on 9 January. You can get $100 off if you join before 31 December using coupon code: <b>93G7PCAH</b>.<br/><br/>What do you think of the 2020 Scrum Guide? Which changes do you think will have the most impact on Power Platform and Dynamics 365 teams? <br/><br/>Visit the <a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications page on LinkedIn</a>, and let me know in the comments for this episode.<br/><br/><b>Resources</b></p><ul><li><a href='https://scrumguides.org/scrum-guide.html'>2020 Scrum Guide</a></li><li><a href='https://customery.academy/courses/scrum?coupon=93G7PCAH'>Scrum for Microsoft Business Apps with $100 discount coupon</a></li><li><a href='https://www.linkedin.com/company/amazing-apps-show'>Amazing Applications page on LinkedIn</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/65]]></link><guid isPermaLink="false">Buzzsprout-6563857</guid><itunes:image href="https://artwork.captivate.fm/cc43a3ff-c674-4c25-a635-198bc8d4bbaf/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 01 Dec 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/6cdb3c08-ebf3-43ee-a1e8-c110d6178be6/6563857-what-does-the-scrum-guide-2020-mean-for-us.mp3" length="11976822" type="audio/mpeg"/><itunes:duration>16:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>65</itunes:episode><podcast:episode>65</podcast:episode></item><item><title>Scrum Master or Agile Project Manager?</title><itunes:title>Scrum Master or Agile Project Manager?</itunes:title><description><![CDATA[<p>#64. <a href='https://www.linkedin.com/in/carollebruce/'>Carolle Bruce</a>, Director of Information Technology at Avcorp Industries in Vancouver, asks, &quot;What&apos;s the best argument for when senior management says, &apos;All this agile stuff is great but I don&apos;t see why you&apos;d have a scrum master on your project when you could have an agile PM instead.&apos;?&quot;<br/><br/>There are some important differences between the role and responsibilities of a project manager and a scrum master. But in Scrum, the role that is closest to the role of a project manager in a traditional project is not the scrum master but the product owner.<br/><br/>Listen in to find out more about the similarities and differences.<br/><br/><b>Resources</b><br/>Free mini-course: <a href='https://customery.com/foundaitons'>Agile Foundations for Microsoft Business Apps</a><br/>Send your question to the Amazing Apps show: <a href='https://speakpipe.com/customery'>Send a Voicemail</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#64. <a href='https://www.linkedin.com/in/carollebruce/'>Carolle Bruce</a>, Director of Information Technology at Avcorp Industries in Vancouver, asks, &quot;What&apos;s the best argument for when senior management says, &apos;All this agile stuff is great but I don&apos;t see why you&apos;d have a scrum master on your project when you could have an agile PM instead.&apos;?&quot;<br/><br/>There are some important differences between the role and responsibilities of a project manager and a scrum master. But in Scrum, the role that is closest to the role of a project manager in a traditional project is not the scrum master but the product owner.<br/><br/>Listen in to find out more about the similarities and differences.<br/><br/><b>Resources</b><br/>Free mini-course: <a href='https://customery.com/foundaitons'>Agile Foundations for Microsoft Business Apps</a><br/>Send your question to the Amazing Apps show: <a href='https://speakpipe.com/customery'>Send a Voicemail</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/64]]></link><guid isPermaLink="false">Buzzsprout-6212770</guid><itunes:image href="https://artwork.captivate.fm/4f090e6b-dc9c-4824-8416-c261e7d8fac2/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 24 Nov 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/612c1ee7-ec6b-4d7a-9b22-d8acb6053ed2/6212770-scrum-master-or-agile-project-manager.mp3" length="6489232" type="audio/mpeg"/><itunes:duration>08:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>64</itunes:episode><podcast:episode>64</podcast:episode></item><item><title>Should We Have a Standard Set of User Stories?</title><itunes:title>Should We Have a Standard Set of User Stories?</itunes:title><description><![CDATA[<p>#63. <a href='https://www.linkedin.com/in/davidmochrie/'>David Mochrie</a>, a Power Platform consultant at Magnetism in Auckland, asks, &quot;Should we have a standard set of user stories for Dynamics 365?&quot;<br/><br/>A long time ago, I tried to make it easy to write detailed user interface design specifications for Dynamics CRM using a wireframe prototyping tool called <a href='https://www.axure.com/'>Axure RP Pro</a>.<br/><br/>I spent hundreds of hours building replicas of hundreds of Dynamics CRM screens that I planned to reuse over and over again in my specifications.<br/><br/>But it didn&apos;t work out that way for me.<br/><br/>And I don&apos;t think a standard set of user stories would work out for David, either.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#63. <a href='https://www.linkedin.com/in/davidmochrie/'>David Mochrie</a>, a Power Platform consultant at Magnetism in Auckland, asks, &quot;Should we have a standard set of user stories for Dynamics 365?&quot;<br/><br/>A long time ago, I tried to make it easy to write detailed user interface design specifications for Dynamics CRM using a wireframe prototyping tool called <a href='https://www.axure.com/'>Axure RP Pro</a>.<br/><br/>I spent hundreds of hours building replicas of hundreds of Dynamics CRM screens that I planned to reuse over and over again in my specifications.<br/><br/>But it didn&apos;t work out that way for me.<br/><br/>And I don&apos;t think a standard set of user stories would work out for David, either.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/63]]></link><guid isPermaLink="false">Buzzsprout-6209761</guid><itunes:image href="https://artwork.captivate.fm/a4c4aeee-ee73-43b0-9178-f48cb3aded8d/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 17 Nov 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d054bd1e-4c64-4f10-a5a0-66986d5a5e73/6209761-should-we-have-a-standard-set-of-user-stories.mp3" length="5053547" type="audio/mpeg"/><itunes:duration>06:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>63</itunes:episode><podcast:episode>63</podcast:episode></item><item><title>How Can We Adopt Scrum for Dynamics 365 Business Central?</title><itunes:title>How Can We Adopt Scrum for Dynamics 365 Business Central?</itunes:title><description><![CDATA[<p>#62. <a href='https://www.linkedin.com/in/anandkushalnagar/'>Anand Kushalnagar</a>, a project manager at Nexon Asia Pacific in Sydney, asks, &quot;At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in a fully agile methodology when there are so many dependencies between the various modules?&quot;<br/><br/>You can transition to Scrum gradually by introducing one or two agile practices to your team each sprint.<br/><br/>ERP teams working on Dynamics 365 Business Central, Finance &amp; Operations, Supply Chain or HR are slowly learning how to embrace Scrum even when there are interdependent modules, and we can&apos;t always release small increments into production.<br/><br/>One way to do that is to deliver incremental features and co-ordinate closely and frequently with other team members or teams unblock interdependencies you might have in your product backlog.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#62. <a href='https://www.linkedin.com/in/anandkushalnagar/'>Anand Kushalnagar</a>, a project manager at Nexon Asia Pacific in Sydney, asks, &quot;At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in a fully agile methodology when there are so many dependencies between the various modules?&quot;<br/><br/>You can transition to Scrum gradually by introducing one or two agile practices to your team each sprint.<br/><br/>ERP teams working on Dynamics 365 Business Central, Finance &amp; Operations, Supply Chain or HR are slowly learning how to embrace Scrum even when there are interdependent modules, and we can&apos;t always release small increments into production.<br/><br/>One way to do that is to deliver incremental features and co-ordinate closely and frequently with other team members or teams unblock interdependencies you might have in your product backlog.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/62]]></link><guid isPermaLink="false">Buzzsprout-6201316</guid><itunes:image href="https://artwork.captivate.fm/70e5eb6f-ce36-4f41-86a1-88da3e535199/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 10 Nov 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/a34d2cf1-d026-4705-868e-8922c1f89ce2/6201316-how-can-we-adopt-scrum-for-dynamics-365-business-central.mp3" length="5295575" type="audio/mpeg"/><itunes:duration>07:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>62</itunes:episode><podcast:episode>62</podcast:episode></item><item><title>How Can We Be Sure We&apos;ve Captured All Requirements?</title><itunes:title>How Can We Be Sure We&apos;ve Captured All Requirements?</itunes:title><description><![CDATA[<p>#61. <a href='https://www.linkedin.com/in/markllewellynceo/'>Mark Llewellyn</a>, Director of Technology at Osmosys Software Solutions in London asks, &quot;How can you be sure you&apos;ve captured all the requirements?&quot;<br/><br/>Traditional approaches, like Microsoft Dynamics Sure Step, pretend that we can capture all the requirements upfront at the start of a project before we&apos;ve started development.<br/><br/>Upfront requirements analysis doesn&apos;t work. <br/><br/>You can&apos;t capture requirements by writing them down, and you shouldn&apos;t try to uncover requirements before your users know something about Power Apps or Dynamics 365 and your developers know something about your users.<br/><br/>Story mapping is an alternative method to help you capture more of your requirements. <br/><br/>But you&apos;ll never capture them all. So don&apos;t try too hard, Mark.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#61. <a href='https://www.linkedin.com/in/markllewellynceo/'>Mark Llewellyn</a>, Director of Technology at Osmosys Software Solutions in London asks, &quot;How can you be sure you&apos;ve captured all the requirements?&quot;<br/><br/>Traditional approaches, like Microsoft Dynamics Sure Step, pretend that we can capture all the requirements upfront at the start of a project before we&apos;ve started development.<br/><br/>Upfront requirements analysis doesn&apos;t work. <br/><br/>You can&apos;t capture requirements by writing them down, and you shouldn&apos;t try to uncover requirements before your users know something about Power Apps or Dynamics 365 and your developers know something about your users.<br/><br/>Story mapping is an alternative method to help you capture more of your requirements. <br/><br/>But you&apos;ll never capture them all. So don&apos;t try too hard, Mark.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazing.apps/61]]></link><guid isPermaLink="false">Buzzsprout-6196126</guid><itunes:image href="https://artwork.captivate.fm/7322483e-2a71-47ea-b0fe-a1ffa5639add/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 05 Nov 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/782f4d8d-a441-40cc-9650-a8710bcb23c2/6196126-how-can-we-be-sure-we-ve-captured-all-requirements.mp3" length="4563611" type="audio/mpeg"/><itunes:duration>06:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>61</itunes:episode><podcast:episode>61</podcast:episode></item><item><title>Scrum Guide 2020 Launch Event</title><itunes:title>Scrum Guide 2020 Launch Event</itunes:title><description><![CDATA[<p>#60. This year, Scrum is celebrating its 25th anniversary.</p><p>To celebrate, the Scrum Guide 2020 is being published at a free global launch event at 10:00 EST on Wednesday 18 November 2020.</p><p><a href='https://scruminc.zoom.us/webinar/register/WN_GHERNRMDRXynh2IQ5WJFMA'>Click here to register for the Scrum Guide 2020 launch event</a></p><p>The launch event is being hosted on Zoom, and the largest Zoom plan has an attendee limit of 1,000. Register for the event today, and join the session early to make sure you can get in.</p><p>I expect the Scrum Guide 2020 to be even leaner and simpler to help more practitioners in new industries and domains adopt Scrum.</p><p>I’m excited about the changes and I’m planning to incorporate significant changes to my <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> course as Scrum.org also updates the <a href='https://www.scrum.org/professional-scrum-master-i-certification'>Professional Scrum Master</a> certification syllabus.</p><p><b>Student shout out</b></p><p>Congratulations to <a href='https://www.linkedin.com/in/michaelshandley/'>Michael Handley</a>, IT Project Manager at Health Carousel in Ohio, who joined my <a href='https://customery.com/scrumaudio'>Scrum for Microsoft Business Apps audio course</a> and recently achieved his Professional Scrum Master certification. If you’re interested in learning the Scrum framework and how to apply it to Power Apps and Dynamics 365 projects at a much lower cost then the audio course might be an option. It’s US$29 and contains audio versions of all the videos, the quizzes and the practice exam. </p><p><br/> </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#60. This year, Scrum is celebrating its 25th anniversary.</p><p>To celebrate, the Scrum Guide 2020 is being published at a free global launch event at 10:00 EST on Wednesday 18 November 2020.</p><p><a href='https://scruminc.zoom.us/webinar/register/WN_GHERNRMDRXynh2IQ5WJFMA'>Click here to register for the Scrum Guide 2020 launch event</a></p><p>The launch event is being hosted on Zoom, and the largest Zoom plan has an attendee limit of 1,000. Register for the event today, and join the session early to make sure you can get in.</p><p>I expect the Scrum Guide 2020 to be even leaner and simpler to help more practitioners in new industries and domains adopt Scrum.</p><p>I’m excited about the changes and I’m planning to incorporate significant changes to my <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> course as Scrum.org also updates the <a href='https://www.scrum.org/professional-scrum-master-i-certification'>Professional Scrum Master</a> certification syllabus.</p><p><b>Student shout out</b></p><p>Congratulations to <a href='https://www.linkedin.com/in/michaelshandley/'>Michael Handley</a>, IT Project Manager at Health Carousel in Ohio, who joined my <a href='https://customery.com/scrumaudio'>Scrum for Microsoft Business Apps audio course</a> and recently achieved his Professional Scrum Master certification. If you’re interested in learning the Scrum framework and how to apply it to Power Apps and Dynamics 365 projects at a much lower cost then the audio course might be an option. It’s US$29 and contains audio versions of all the videos, the quizzes and the practice exam. </p><p><br/> </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/60]]></link><guid isPermaLink="false">Buzzsprout-6200038</guid><itunes:image href="https://artwork.captivate.fm/ade15486-c9e8-4859-9998-2ca469e3b9e6/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 03 Nov 2020 15:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/85da7e64-f063-4e8b-bdda-e80c22aa4a24/6200038-scrum-guide-2020-launch-event.mp3" length="5308815" type="audio/mpeg"/><itunes:duration>07:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>60</itunes:episode><podcast:episode>60</podcast:episode></item><item><title>Certification for Dynamics 365 Product Owners</title><itunes:title>Certification for Dynamics 365 Product Owners</itunes:title><description><![CDATA[<p>#59. <a href='https://www.linkedin.com/in/nealcartyprofile/'>Neal Carty</a>, a Business Solutions Consultant at Traction On Demand in Toronto asks:</p><ol><li>How does the Professional Scrum Product Owner certification compare to the Professional Scrum Master certification, and is it relevant for Dynamics 365?</li><li>What&apos;s the best way to acquire the knowledge required for PSPO certification?</li><li>How can we accelerate our learning and avoid high-fees for generic, in-person PSPO courses?</li><li>Can we mix certifications between Scrum.org and Scrum Alliance?</li></ol><br/><p>Resources mentioned in this episode</p><ul><li><a href='https://www.scrum.org/courses/professional-scrum-master-training'>Scrum.org Professional Scrum Master I training</a> and <a href='https://www.scrum.org/professional-scrum-master-i-certification'>certification</a></li><li><a href='https://www.scrum.org/courses/professional-scrum-product-owner-training'>Scrum.org Professional Product Owner I training</a> and <a href='https://www.scrum.org/professional-scrum-product-owner-i-certification'>certification</a></li><li><a href='https://www.scrumalliance.org/get-certified/product-owner-track/certified-scrum-product-owner'>Scrum Alliance Certified Product Owner training and certification</a></li><li><a href='https://amzn.to/31vdAlz'>Professional Scrum Product Owner by Don McGreal and Ralph Jocham</a> (affiliate)</li><li><a href='https://amzn.to/3m1sisi'>Product Mastery: From Good to Great Product Owner by Geoff Watts</a> (affiliate)</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#59. <a href='https://www.linkedin.com/in/nealcartyprofile/'>Neal Carty</a>, a Business Solutions Consultant at Traction On Demand in Toronto asks:</p><ol><li>How does the Professional Scrum Product Owner certification compare to the Professional Scrum Master certification, and is it relevant for Dynamics 365?</li><li>What&apos;s the best way to acquire the knowledge required for PSPO certification?</li><li>How can we accelerate our learning and avoid high-fees for generic, in-person PSPO courses?</li><li>Can we mix certifications between Scrum.org and Scrum Alliance?</li></ol><br/><p>Resources mentioned in this episode</p><ul><li><a href='https://www.scrum.org/courses/professional-scrum-master-training'>Scrum.org Professional Scrum Master I training</a> and <a href='https://www.scrum.org/professional-scrum-master-i-certification'>certification</a></li><li><a href='https://www.scrum.org/courses/professional-scrum-product-owner-training'>Scrum.org Professional Product Owner I training</a> and <a href='https://www.scrum.org/professional-scrum-product-owner-i-certification'>certification</a></li><li><a href='https://www.scrumalliance.org/get-certified/product-owner-track/certified-scrum-product-owner'>Scrum Alliance Certified Product Owner training and certification</a></li><li><a href='https://amzn.to/31vdAlz'>Professional Scrum Product Owner by Don McGreal and Ralph Jocham</a> (affiliate)</li><li><a href='https://amzn.to/3m1sisi'>Product Mastery: From Good to Great Product Owner by Geoff Watts</a> (affiliate)</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/59]]></link><guid isPermaLink="false">Buzzsprout-5995255</guid><itunes:image href="https://artwork.captivate.fm/87425f09-1bb8-4bc4-be5f-e876bbd179b7/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 21 Oct 2020 21:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/ad37cf6e-325f-4725-b4f8-364eb1911f43/5995255-certification-for-dynamics-365-product-owners.mp3" length="7189786" type="audio/mpeg"/><itunes:duration>09:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>59</itunes:episode><podcast:episode>59</podcast:episode></item><item><title>Have You Ever Fired a Client?</title><itunes:title>Have You Ever Fired a Client?</itunes:title><description><![CDATA[<p>#58. I had to fire a client this week.<br/><br/>I felt terrible that I wasn&apos;t able to help, yet relieved that I stuck to my approach and my principles.<br/><br/>Listen in to find out what happened.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#58. I had to fire a client this week.<br/><br/>I felt terrible that I wasn&apos;t able to help, yet relieved that I stuck to my approach and my principles.<br/><br/>Listen in to find out what happened.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/58]]></link><guid isPermaLink="false">Buzzsprout-5618803</guid><itunes:image href="https://artwork.captivate.fm/c9895d72-702a-42bb-bc2e-32b2164cf5df/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 29 Sep 2020 01:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/bb1d1d00-84aa-4f10-b18e-7b38d769f20f/5618803-have-you-ever-fired-a-client.mp3" length="10128579" type="audio/mpeg"/><itunes:duration>14:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>58</itunes:episode><podcast:episode>58</podcast:episode></item><item><title>Dynamics 365 for Talent with Ana Inés Urrutia de Souza</title><itunes:title>Dynamics 365 for Talent with Ana Inés Urrutia de Souza</itunes:title><description><![CDATA[<p>#57. Join me with <a href='https://www.linkedin.com/in/anainesurrutia/'>Ana Inés Urrutia de Souza</a>, a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team deployed at Centria, in Lima, Peru.</p><ul><li>Ana came from an HR administrator role and today is an HR application functional consultant at FourVision.</li><li>Ana&apos;s project team created a Dynamics 365 for Talent companion app using Power Apps to enhance the recruiting process at Centria.</li><li>HR departments and their applications are often treated as a cost to the organisation.</li><li>This is slowly changing but sometimes HR professionals could do more to improve how they are perceived.</li><li>COVID-19 has presented HR professionals with an opportunity to lead their company&apos;s culture.</li><li>It took a small team of just three people to build the Power App.</li><li>Part-way through the project, the client asked for robotic process automation (RPA) to help improve the efficiency of their HR processes.</li><li>At the end of the project, Microsoft announced that Dynamics 365 for Talent was being deprecated.</li><li>The client wasn&apos;t happy, of course, but they are able to use Talent Attract and Onboard until 2022.</li><li>The upside of Microsoft&apos;s changing product strategies is that Microsoft partners have become more flexible in their thinking and approaches. </li><li>Configuring Dynamics 365 for Talent was relatively easy. The hardest part of the project was integrating the Power App with SAP, which involved a dependency on another team.</li><li>The project&apos;s success was assisted by Ana&apos;s HR career background which helped her empathise with her stakeholders.</li><li>There was very open and transparent communication between the project team and its stakeholders that built trust.</li><li>A third factor that contributed to the app&apos;s success was the confidence and leadership of the HR general manager (who had been Ana&apos;s former co-worker).</li></ul><br/><p><b>Connect with Ana</b><br/>LinkedIn: <a href='https://www.linkedin.com/in/anainesurrutia/'>Ana Inés Urrutia de Souza</a><br/>Blog: <a href='https://www.anainesurrutia.com/'>AnaInesUrrutia.com</a><br/>Twitter: <a href='https://twitter.com/anainesurrutia'>@AnaInesUrrutia</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#57. Join me with <a href='https://www.linkedin.com/in/anainesurrutia/'>Ana Inés Urrutia de Souza</a>, a Dynamics 365 HR consultant at FourVision and a rising star in our Power Platform community. Ana shares the story behind the amazing Dynamics 365 for Talent application her team deployed at Centria, in Lima, Peru.</p><ul><li>Ana came from an HR administrator role and today is an HR application functional consultant at FourVision.</li><li>Ana&apos;s project team created a Dynamics 365 for Talent companion app using Power Apps to enhance the recruiting process at Centria.</li><li>HR departments and their applications are often treated as a cost to the organisation.</li><li>This is slowly changing but sometimes HR professionals could do more to improve how they are perceived.</li><li>COVID-19 has presented HR professionals with an opportunity to lead their company&apos;s culture.</li><li>It took a small team of just three people to build the Power App.</li><li>Part-way through the project, the client asked for robotic process automation (RPA) to help improve the efficiency of their HR processes.</li><li>At the end of the project, Microsoft announced that Dynamics 365 for Talent was being deprecated.</li><li>The client wasn&apos;t happy, of course, but they are able to use Talent Attract and Onboard until 2022.</li><li>The upside of Microsoft&apos;s changing product strategies is that Microsoft partners have become more flexible in their thinking and approaches. </li><li>Configuring Dynamics 365 for Talent was relatively easy. The hardest part of the project was integrating the Power App with SAP, which involved a dependency on another team.</li><li>The project&apos;s success was assisted by Ana&apos;s HR career background which helped her empathise with her stakeholders.</li><li>There was very open and transparent communication between the project team and its stakeholders that built trust.</li><li>A third factor that contributed to the app&apos;s success was the confidence and leadership of the HR general manager (who had been Ana&apos;s former co-worker).</li></ul><br/><p><b>Connect with Ana</b><br/>LinkedIn: <a href='https://www.linkedin.com/in/anainesurrutia/'>Ana Inés Urrutia de Souza</a><br/>Blog: <a href='https://www.anainesurrutia.com/'>AnaInesUrrutia.com</a><br/>Twitter: <a href='https://twitter.com/anainesurrutia'>@AnaInesUrrutia</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/57]]></link><guid isPermaLink="false">Buzzsprout-5341639</guid><itunes:image href="https://artwork.captivate.fm/e5008c33-fbab-4d2f-9162-b68f92b22d79/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 14 Sep 2020 23:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/43108fa9-beed-42c0-ac50-078521d3e95e/5341639-dynamics-365-for-talent-with-ana-ines-urrutia-de-souza.mp3" length="15662172" type="audio/mpeg"/><itunes:duration>21:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>57</itunes:episode><podcast:episode>57</podcast:episode></item><item><title>Dynamics Con 2020 with Molly Fuschel</title><itunes:title>Dynamics Con 2020 with Molly Fuschel</itunes:title><description><![CDATA[<p>#56. The biggest online community event of the year, Dynamics Con 2020, is just around the corner: Wednesday 9 to Thursday 10 September. I&apos;m joined in this special episode by a special guest to discuss this special event -- the event&apos;s director, <a href='https://www.linkedin.com/in/mollyfuchsel/'>Molly Fuschel</a>.<br/><br/>You can register for free today at <a href='https://dynamicscon.com'>DynamicsCon.com</a>.<br/><br/>I&apos;m presenting &quot;Tell Me a Story&quot;, which will be packed with proven practices for managing your Dynamics 365 or Power Apps product backlog. My session is <a href='https://www.addevent.com/event/Bk5066741'>9am US Central Time, Wednesday 9 September</a>.<br/><br/>I&apos;ll be available during and after my session to answer your questions and hang out with Amazing App builders. I hope to see you there.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#56. The biggest online community event of the year, Dynamics Con 2020, is just around the corner: Wednesday 9 to Thursday 10 September. I&apos;m joined in this special episode by a special guest to discuss this special event -- the event&apos;s director, <a href='https://www.linkedin.com/in/mollyfuchsel/'>Molly Fuschel</a>.<br/><br/>You can register for free today at <a href='https://dynamicscon.com'>DynamicsCon.com</a>.<br/><br/>I&apos;m presenting &quot;Tell Me a Story&quot;, which will be packed with proven practices for managing your Dynamics 365 or Power Apps product backlog. My session is <a href='https://www.addevent.com/event/Bk5066741'>9am US Central Time, Wednesday 9 September</a>.<br/><br/>I&apos;ll be available during and after my session to answer your questions and hang out with Amazing App builders. I hope to see you there.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/56]]></link><guid isPermaLink="false">Buzzsprout-5258185</guid><itunes:image href="https://artwork.captivate.fm/400fc737-37ff-4d4e-813e-a23dfa84c79e/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 02 Sep 2020 21:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/0d36c576-bc0a-41e2-b493-b8f48fc8627d/5258185-dynamics-con-2020-with-molly-fuschel.mp3" length="22583593" type="audio/mpeg"/><itunes:duration>31:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><itunes:episode>56</itunes:episode><podcast:episode>56</podcast:episode></item><item><title>Estimating How Much and How Long</title><itunes:title>Estimating How Much and How Long</itunes:title><description><![CDATA[<p>#55. In this second episode on estimating Microsoft Business Applications we answer your financial sponsor&apos;s two favourite questions:</p><ol><li>How long is it going to take?</li><li>How much is it going to cost?</li></ol><br/><p>If you&apos;re a Dynamics 365 or Power Platform project manager, business analyst, solution architect, pre-sales consultant, developer, or in business development, you&apos;ll find out how to answer those key questions in this in-depth episode.<br/><br/>For full show notes and transcript, visit <a href='https://customery.com/004'>https://customery.com/004</a><br/><br/>Check out part 1, <a href='http://amazingapps.show/1127783/4559723-estimating-dynamics-365-and-power-platform-applications'>Estimating Power Platform and Dynamics 365 applications</a>, to discover more about forecasting how long it&apos;s going to take and how much it&apos;s going to cost.<br/><br/>To join my free Agile Foundations for Microsoft Business Apps mini-course, visit <a href='https://customery.com/foundations'>https://customery.com/foundations</a>.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#55. In this second episode on estimating Microsoft Business Applications we answer your financial sponsor&apos;s two favourite questions:</p><ol><li>How long is it going to take?</li><li>How much is it going to cost?</li></ol><br/><p>If you&apos;re a Dynamics 365 or Power Platform project manager, business analyst, solution architect, pre-sales consultant, developer, or in business development, you&apos;ll find out how to answer those key questions in this in-depth episode.<br/><br/>For full show notes and transcript, visit <a href='https://customery.com/004'>https://customery.com/004</a><br/><br/>Check out part 1, <a href='http://amazingapps.show/1127783/4559723-estimating-dynamics-365-and-power-platform-applications'>Estimating Power Platform and Dynamics 365 applications</a>, to discover more about forecasting how long it&apos;s going to take and how much it&apos;s going to cost.<br/><br/>To join my free Agile Foundations for Microsoft Business Apps mini-course, visit <a href='https://customery.com/foundations'>https://customery.com/foundations</a>.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/55]]></link><guid isPermaLink="false">Buzzsprout-5122228</guid><itunes:image href="https://artwork.captivate.fm/a30a4916-9538-43b4-8bd3-3c6a92baff93/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 24 Aug 2020 20:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/68ab3366-ddae-4620-9cd1-e8899ae1ffb3/5122228-estimating-how-much-and-how-long.mp3" length="16507720" type="audio/mpeg"/><itunes:duration>22:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>55</itunes:episode><podcast:episode>55</podcast:episode></item><item><title>Lives Lived Well with Dani Kahil</title><itunes:title>Lives Lived Well with Dani Kahil</itunes:title><description><![CDATA[<p>#54. I&apos;m joined by <a href='https://www.linkedin.com/in/danikahil/'>Dani Kahil</a>, Microsoft Business Applications practice lead at Empired, who shares the story behind one of his client projects, Lives Lived Well.</p><ul><li>How the Lives Lived Well CRM project started with a review of the high-level requirements</li><li>Adopting Scrum gradually during the course of the project</li><li>The benefit of having a scrum master (or a project manager) who is familiar with Scrum</li><li>Dani&apos;s advice for Microsoft customers who are new to the product owner role</li><li>Using a blend of partner and customer resources</li><li>Challenges they had switching from Voice of the Customer to FormsPro</li><li>Going live as the COVID-19 pandemic hit Australia</li><li>Pitching an agile approach to prospective clients</li><li>Using Azure DevOps for product backlog management and managing test cases</li><li>Dani&apos;s requirements mastering and solution envisioning peer group</li><li>The Amazing App show&apos;s first review on Podchaser</li></ul><br/><p><b>Show Contacts</b></p><ul><li><a href='https://www.linkedin.com/in/danikahil/'>Dani Kahil on LinkedIn</a></li><li><a href='https://www.empired.com/'>Empired</a></li><li><a href='https://www.liveslivedwell.org.au/'>Lives Lived Well</a></li><li>Customery Academy students: <a href='https://www.linkedin.com/in/luis-guzman-ceo/'>Luis Guzman</a> and <a href='https://www.linkedin.com/in/matt-baum-3b623493/'>Matt Baum</a></li></ul><br/><p><b>Show Resources</b></p><ul><li><a href='https://www.danikahil.com/'>Dani Kahil&apos;s blog</a></li><li><a href='https://www.danikahil.com/p/peer-group.html'>Dani Kahil&apos;s Mastering Solution Envisioning peer group</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a></li><li><a href='https://www.podchaser.com/podcasts/amazing-applications-build-dyn-834915'>Amazing Applications show on Podchaser</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#54. I&apos;m joined by <a href='https://www.linkedin.com/in/danikahil/'>Dani Kahil</a>, Microsoft Business Applications practice lead at Empired, who shares the story behind one of his client projects, Lives Lived Well.</p><ul><li>How the Lives Lived Well CRM project started with a review of the high-level requirements</li><li>Adopting Scrum gradually during the course of the project</li><li>The benefit of having a scrum master (or a project manager) who is familiar with Scrum</li><li>Dani&apos;s advice for Microsoft customers who are new to the product owner role</li><li>Using a blend of partner and customer resources</li><li>Challenges they had switching from Voice of the Customer to FormsPro</li><li>Going live as the COVID-19 pandemic hit Australia</li><li>Pitching an agile approach to prospective clients</li><li>Using Azure DevOps for product backlog management and managing test cases</li><li>Dani&apos;s requirements mastering and solution envisioning peer group</li><li>The Amazing App show&apos;s first review on Podchaser</li></ul><br/><p><b>Show Contacts</b></p><ul><li><a href='https://www.linkedin.com/in/danikahil/'>Dani Kahil on LinkedIn</a></li><li><a href='https://www.empired.com/'>Empired</a></li><li><a href='https://www.liveslivedwell.org.au/'>Lives Lived Well</a></li><li>Customery Academy students: <a href='https://www.linkedin.com/in/luis-guzman-ceo/'>Luis Guzman</a> and <a href='https://www.linkedin.com/in/matt-baum-3b623493/'>Matt Baum</a></li></ul><br/><p><b>Show Resources</b></p><ul><li><a href='https://www.danikahil.com/'>Dani Kahil&apos;s blog</a></li><li><a href='https://www.danikahil.com/p/peer-group.html'>Dani Kahil&apos;s Mastering Solution Envisioning peer group</a></li><li><a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a></li><li><a href='https://www.podchaser.com/podcasts/amazing-applications-build-dyn-834915'>Amazing Applications show on Podchaser</a></li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/54]]></link><guid isPermaLink="false">Buzzsprout-4775570</guid><itunes:image href="https://artwork.captivate.fm/4ca18643-d67f-4052-8d8d-73b7736562a8/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 30 Jul 2020 16:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/be32470f-8c41-4bb8-9a30-03e8bd24c79b/4775570-lives-lived-well-with-dani-kahil.mp3" length="30187773" type="audio/mpeg"/><itunes:duration>41:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>54</itunes:episode><podcast:episode>54</podcast:episode></item><item><title>Estimating Dynamics 365 and Power Platform Applications</title><itunes:title>Estimating Dynamics 365 and Power Platform Applications</itunes:title><description><![CDATA[<p>#53. If you&apos;re building Microsoft Dynamics 365, Power Apps, Power BI, Power Automate or Power Virtual Agent applications, when and how should you be estimating your requirements, releases and applications? <br/><br/>Check out part 2, <a href='http://amazingapps.show/1127783/5122228-estimating-how-long-and-how-much'>Estimating how long and how much</a>, to discover more about forecasting how long it&apos;s going to take and how much it&apos;s going to cost.<br/><br/>For full show notes and transcription, visit: <a href='https://customery.com/002'>https://customery.com/002</a></p><ul><li>We need to estimate our requirements for two reasons: time and money</li><li>We don&apos;t always need to estimate our applications, but exceptions are rare</li><li>Accuracy and precision are different things</li><li>Estimation is not a one-time activity and should be repeated</li><li>Are we estimating effort or complexity or something else?</li><li>Ideal time, story points and t-shirt sizes</li><li>My recommended estimation units</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#53. If you&apos;re building Microsoft Dynamics 365, Power Apps, Power BI, Power Automate or Power Virtual Agent applications, when and how should you be estimating your requirements, releases and applications? <br/><br/>Check out part 2, <a href='http://amazingapps.show/1127783/5122228-estimating-how-long-and-how-much'>Estimating how long and how much</a>, to discover more about forecasting how long it&apos;s going to take and how much it&apos;s going to cost.<br/><br/>For full show notes and transcription, visit: <a href='https://customery.com/002'>https://customery.com/002</a></p><ul><li>We need to estimate our requirements for two reasons: time and money</li><li>We don&apos;t always need to estimate our applications, but exceptions are rare</li><li>Accuracy and precision are different things</li><li>Estimation is not a one-time activity and should be repeated</li><li>Are we estimating effort or complexity or something else?</li><li>Ideal time, story points and t-shirt sizes</li><li>My recommended estimation units</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/53]]></link><guid isPermaLink="false">Buzzsprout-4559723</guid><itunes:image href="https://artwork.captivate.fm/f8e039ae-04ed-4a21-b07f-ecb2bfb7f4be/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 14 Jul 2020 13:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/bb6b0fdf-3b76-4af8-9c48-8439c5e5c66e/4559723-estimating-dynamics-365-and-power-platform-applications.mp3" length="20737029" type="audio/mpeg"/><itunes:duration>28:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>53</itunes:episode><podcast:episode>53</podcast:episode></item><item><title>15 Industry Leaders Share Their Business Apps Career Advice</title><itunes:title>15 Industry Leaders Share Their Business Apps Career Advice</itunes:title><description><![CDATA[<p>#52. For this special episode, I asked 15 industry leaders how they were coping with the coronavirus restrictions and what advice they&apos;d give to their younger selves if their career was affected by the impacts of an economic recession.</p><ol><li>James Phillips</li><li>Sarah Critchley</li><li>Kathrine Hogseth</li><li>Neil Parkhurst</li><li>Mohamed Mostafa</li><li>Elaiza Benitez</li><li>Dian Taylor</li><li>Leon Tribe</li><li>Frieda Maher</li><li>Dalia Raphael</li><li>Andrew Bibby</li><li>Lisa Crosbie</li><li>Cedrick Holmes</li><li>David Kohar</li><li>Andrew Welch</li></ol><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#52. For this special episode, I asked 15 industry leaders how they were coping with the coronavirus restrictions and what advice they&apos;d give to their younger selves if their career was affected by the impacts of an economic recession.</p><ol><li>James Phillips</li><li>Sarah Critchley</li><li>Kathrine Hogseth</li><li>Neil Parkhurst</li><li>Mohamed Mostafa</li><li>Elaiza Benitez</li><li>Dian Taylor</li><li>Leon Tribe</li><li>Frieda Maher</li><li>Dalia Raphael</li><li>Andrew Bibby</li><li>Lisa Crosbie</li><li>Cedrick Holmes</li><li>David Kohar</li><li>Andrew Welch</li></ol><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/52]]></link><guid isPermaLink="false">Buzzsprout-4176359</guid><itunes:image href="https://artwork.captivate.fm/7db3a9b1-6c04-4f7f-90fa-313f96f3300b/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 18 Jun 2020 11:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/12a22a02-918e-47be-86d4-831599c17aab/4176359-15-industry-leaders-share-their-business-apps-career-ad.mp3" length="54790754" type="audio/mpeg"/><itunes:duration>01:16:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>52</itunes:episode><podcast:episode>52</podcast:episode></item><item><title>Amazing Apps Show Trailer</title><itunes:title>Amazing Apps Show Trailer</itunes:title><description><![CDATA[<p>#51. Welcome to the new Amazing Apps show. This episode is a bonus episode for previous subscribers of the Scrum Dynamics podcast explaining the reasons behind the name change and gives you a sneak preview of the new theme music.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#51. Welcome to the new Amazing Apps show. This episode is a bonus episode for previous subscribers of the Scrum Dynamics podcast explaining the reasons behind the name change and gives you a sneak preview of the new theme music.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/51]]></link><guid isPermaLink="false">Buzzsprout-4152605</guid><itunes:image href="https://artwork.captivate.fm/f3fd55c0-105d-45ba-aec5-449f5d750a06/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Sat, 13 Jun 2020 08:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/3fbefa90-6a55-4c9a-b2a6-a7ba84337ca8/4152605-amazing-apps-show-trailer.mp3" length="2942318" type="audio/mpeg"/><itunes:duration>04:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><itunes:episode>51</itunes:episode><podcast:episode>51</podcast:episode></item><item><title>Dynamics 365 for Recruitment Industry with Chris Kendrick, Mercury xRM</title><itunes:title>Dynamics 365 for Recruitment Industry with Chris Kendrick, Mercury xRM</itunes:title><description><![CDATA[<p>#50. <a href='https://www.linkedin.com/in/chriskendrick/'>Chris Kendrick</a> is the founder and CEO of <a href='https://www.linkedin.com/company/mercury-xrm/'>Mercury xRM</a>, who develop recruitment software on Dynamics 365 Sales. We discuss parsing resumes (and fine-tuning your own resume), as well as entity model designs, ISV product development, implementation approaches, remote training and user adoption incentives.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#50. <a href='https://www.linkedin.com/in/chriskendrick/'>Chris Kendrick</a> is the founder and CEO of <a href='https://www.linkedin.com/company/mercury-xrm/'>Mercury xRM</a>, who develop recruitment software on Dynamics 365 Sales. We discuss parsing resumes (and fine-tuning your own resume), as well as entity model designs, ISV product development, implementation approaches, remote training and user adoption incentives.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/50]]></link><guid isPermaLink="false">be20b3dc-505b-47d6-b768-dae5c06e739c</guid><itunes:image href="https://artwork.captivate.fm/e0cdd46d-8f00-4822-b196-ff7417df5884/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Jun 2020 06:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/fd15b9e1-ef1e-40dd-805f-0d3caef88981/4152650-dynamics-365-for-recruitment-industry-with-chris-kendri.mp3" length="26619561" type="audio/mpeg"/><itunes:duration>36:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>50</itunes:episode><podcast:episode>50</podcast:episode></item><item><title>Agile Architects with Gus Gonzalez and Joel Lindstrom</title><itunes:title>Agile Architects with Gus Gonzalez and Joel Lindstrom</itunes:title><description><![CDATA[<p>#49. I&apos;m joined by Gus Gonzalez and Joel Lindstrom to discuss the role of solution architects in agile teams implementing Microsoft Business Applications.<br/><br/>We chill out on the mics and discuss:</p><ul><li>Why weren&apos;t Joel and Guz at MVP this year?</li><li>Intrinsic and extrinsic solution architects</li><li>What is the role of a solution architect today?</li><li>  Resource and delivery co-ordination</li><li>Go-to person and a face for the developers</li><li>Can a solution design document be dangerous</li><li>Is the blueprint the new solution design document?</li><li>Decision logs and the reasons why it&apos;s designed that way</li></ul><br/><p><br/><br/><b>Gus Gonzalez</b><br/><a href='https://www.linkedin.com/in/ggonzalez2/'>Gus Gonzalez on LinkedIn</a><br/><a href='https://twitter.com/GusGonzalez2'>Gus Gonzalez on Twitter</a><br/><a href='https://www.elev8solutions.com/'>Eleva8 Solutions website</a><br/><a href='https://crmmvppodcast.com/'>CRM MVP Podcast</a><br/><br/><b>Joel Lindstrom</b><br/><a href='https://www.linkedin.com/in/joellindstrom/'>Joel Lindstrom on LinkedIn</a><br/><a href='https://www.linkedin.com/company/hitachi-solutions-america/'>Hitachi Solutions America on LinkedIn</a><br/><a href='https://crm.audio/'>CRM.Audio Podcast</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#49. I&apos;m joined by Gus Gonzalez and Joel Lindstrom to discuss the role of solution architects in agile teams implementing Microsoft Business Applications.<br/><br/>We chill out on the mics and discuss:</p><ul><li>Why weren&apos;t Joel and Guz at MVP this year?</li><li>Intrinsic and extrinsic solution architects</li><li>What is the role of a solution architect today?</li><li>  Resource and delivery co-ordination</li><li>Go-to person and a face for the developers</li><li>Can a solution design document be dangerous</li><li>Is the blueprint the new solution design document?</li><li>Decision logs and the reasons why it&apos;s designed that way</li></ul><br/><p><br/><br/><b>Gus Gonzalez</b><br/><a href='https://www.linkedin.com/in/ggonzalez2/'>Gus Gonzalez on LinkedIn</a><br/><a href='https://twitter.com/GusGonzalez2'>Gus Gonzalez on Twitter</a><br/><a href='https://www.elev8solutions.com/'>Eleva8 Solutions website</a><br/><a href='https://crmmvppodcast.com/'>CRM MVP Podcast</a><br/><br/><b>Joel Lindstrom</b><br/><a href='https://www.linkedin.com/in/joellindstrom/'>Joel Lindstrom on LinkedIn</a><br/><a href='https://www.linkedin.com/company/hitachi-solutions-america/'>Hitachi Solutions America on LinkedIn</a><br/><a href='https://crm.audio/'>CRM.Audio Podcast</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">2365cd87-960c-4fa5-ad66-cfcba2849262</guid><itunes:image href="https://artwork.captivate.fm/bc1d9158-8fb6-41fc-be83-23947feed0a5/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 18 May 2020 06:10:22 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/eea0831d-8416-4aa2-9fb7-8792f0a490af/3970289-agile-architects-with-gus-gonzalez-and-joel-lindstrom.mp3" length="49746373" type="audio/mpeg"/><itunes:duration>01:09:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>49</itunes:episode><podcast:episode>49</podcast:episode></item><item><title>Prototyping Power Apps with Clément Olivier</title><itunes:title>Prototyping Power Apps with Clément Olivier</itunes:title><description><![CDATA[<p>#48. My guest is <a href='https://www.linkedin.com/in/clemolivier/'>Clément Olivier</a> from <a href='https://www.linkedin.com/company/javista-microsoft-dynamics-crm-and-social-crm-solutions/'>Javista </a>in Nantes, France.</p><p>Clément was recently awarded a <a href='https://powerplatform.microsoft.com/en-us/fasttrack/recognized-solution-architects/'>Power Platform FastTrack Recognized Solution Architect</a> designation. He was one of 8 first-time Power Apps architects and 5 Power BI architects to be recognised, in addition to a new group of <a href='https://dynamics.microsoft.com/en-us/fasttrack/recognized-solution-architects/'>Dynamics 365 Finance and Operations and Customer Engagement architects</a>.</p><p>It&apos;s a recognition from the Microsoft FastTrack team within the Business Apps product engineering group of a solution architect who consistently exhibits deep architecture expertise and creates high-quality solutions during customer engagements. Congratulations to all of you.</p><p>I invited Clément to share with some of the factors behind one of his recent successful projects in which his team built two Power Apps for a kitchen design factory.</p><p>Listen in as we discover how they used a concierge app to welcome guests and capture their sentiment regarding kitchen samples using Azure Cognitive Services. Clément’s team used a rapid prototyping technique to get early feedback from users on the features they needed in their kitchen design Power App. One of his recommendations is to know the capabilities of the different components available — canvas and model Power Apps, CDS, Azure services so you can make the most appropriate design choices.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#48. My guest is <a href='https://www.linkedin.com/in/clemolivier/'>Clément Olivier</a> from <a href='https://www.linkedin.com/company/javista-microsoft-dynamics-crm-and-social-crm-solutions/'>Javista </a>in Nantes, France.</p><p>Clément was recently awarded a <a href='https://powerplatform.microsoft.com/en-us/fasttrack/recognized-solution-architects/'>Power Platform FastTrack Recognized Solution Architect</a> designation. He was one of 8 first-time Power Apps architects and 5 Power BI architects to be recognised, in addition to a new group of <a href='https://dynamics.microsoft.com/en-us/fasttrack/recognized-solution-architects/'>Dynamics 365 Finance and Operations and Customer Engagement architects</a>.</p><p>It&apos;s a recognition from the Microsoft FastTrack team within the Business Apps product engineering group of a solution architect who consistently exhibits deep architecture expertise and creates high-quality solutions during customer engagements. Congratulations to all of you.</p><p>I invited Clément to share with some of the factors behind one of his recent successful projects in which his team built two Power Apps for a kitchen design factory.</p><p>Listen in as we discover how they used a concierge app to welcome guests and capture their sentiment regarding kitchen samples using Azure Cognitive Services. Clément’s team used a rapid prototyping technique to get early feedback from users on the features they needed in their kitchen design Power App. One of his recommendations is to know the capabilities of the different components available — canvas and model Power Apps, CDS, Azure services so you can make the most appropriate design choices.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/48]]></link><guid isPermaLink="false">48555e84-c8d6-43b8-8b56-a12f23f14d47</guid><itunes:image href="https://artwork.captivate.fm/036c9971-c978-4e61-aecb-8e791181d0d5/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 05 May 2020 06:00:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/a21d89a3-aa42-4dce-aebc-86d1128c4bd5/3970295-prototyping-power-apps-with-clement-olivier.mp3" length="19289060" type="audio/mpeg"/><itunes:duration>26:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>48</itunes:episode><podcast:episode>48</podcast:episode></item><item><title>When to Use Scrum for Microsoft Business Apps</title><itunes:title>When to Use Scrum for Microsoft Business Apps</itunes:title><description><![CDATA[<p>#47. Is Scrum the best approach to use for every Microsoft Business Application?</p><p>No!</p><p>Join me, as we explore the Stacey and Cynefin models that help us make judgements about which types of applications are suited to a Scrum approach and which aren&apos;t. </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#47. Is Scrum the best approach to use for every Microsoft Business Application?</p><p>No!</p><p>Join me, as we explore the Stacey and Cynefin models that help us make judgements about which types of applications are suited to a Scrum approach and which aren&apos;t. </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/47]]></link><guid isPermaLink="false">d447d3f5-9012-4053-9e04-7dd9e0539322</guid><itunes:image href="https://artwork.captivate.fm/2fe2600d-9752-4151-ad60-d0d64abe7a8d/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 17 Apr 2020 12:48:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/fb6fef55-0c2b-440e-aac0-ccee4cc343f4/4152653-when-to-use-scrum-for-microsoft-business-apps.mp3" length="8627477" type="audio/mpeg"/><itunes:duration>11:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>47</itunes:episode><podcast:episode>47</podcast:episode></item><item><title>Fixing Your Scrum with Ryan Ripley</title><itunes:title>Fixing Your Scrum with Ryan Ripley</itunes:title><description><![CDATA[<p>#46. <a href='https://www.linkedin.com/in/ryanripley/'>Ryan Ripley</a> joins me in Amazing Apps to discuss his new book, <a href='https://amzn.to/33NbI7P'>Fixing Your Scrum</a>.</p><p>Ryan is a Professional Scrum Trainer with Scrum.org. We also discuss:</p><ul><li>The suitability of Scrum for Microsoft Dynamics 365 and Power Platform projects. Is the Scrum framework appropriate for enterprise Dynamics 365 ERP projects and smaller Power Apps projects?</li><li>Ryan’s advice for line-of-business managers who are taking on the product owner role for the first time in their Microsoft Business Applications project.</li><li>Whether it’s a good idea for scrum masters to take product owner training.</li><li>The range of courses and certifications available from Scrum.org and who should consider taking the Professional Scrum Foundations course.</li><li>How program, project and release planning practices can be added to the Scrum framework.</li><li>What’s in the next version of the Scrum Guide (if Ryan and I were invited to edit it).</li><li>And Ryan’s favourite topic, the sprint goal.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#46. <a href='https://www.linkedin.com/in/ryanripley/'>Ryan Ripley</a> joins me in Amazing Apps to discuss his new book, <a href='https://amzn.to/33NbI7P'>Fixing Your Scrum</a>.</p><p>Ryan is a Professional Scrum Trainer with Scrum.org. We also discuss:</p><ul><li>The suitability of Scrum for Microsoft Dynamics 365 and Power Platform projects. Is the Scrum framework appropriate for enterprise Dynamics 365 ERP projects and smaller Power Apps projects?</li><li>Ryan’s advice for line-of-business managers who are taking on the product owner role for the first time in their Microsoft Business Applications project.</li><li>Whether it’s a good idea for scrum masters to take product owner training.</li><li>The range of courses and certifications available from Scrum.org and who should consider taking the Professional Scrum Foundations course.</li><li>How program, project and release planning practices can be added to the Scrum framework.</li><li>What’s in the next version of the Scrum Guide (if Ryan and I were invited to edit it).</li><li>And Ryan’s favourite topic, the sprint goal.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/46]]></link><guid isPermaLink="false">4a280b84-4742-447d-a2a8-63fc09d89881</guid><itunes:image href="https://artwork.captivate.fm/4cb668e0-48ea-4018-a0b9-4a6c1964ea93/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 27 Mar 2020 15:13:35 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/db4585d0-4ada-4802-b47d-f0051c402e2f/4152656-fixing-your-scrum-with-ryan-ripley.mp3" length="38230078" type="audio/mpeg"/><itunes:duration>53:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>46</itunes:episode><podcast:episode>46</podcast:episode></item><item><title>Live Inside My Daily Scrum</title><itunes:title>Live Inside My Daily Scrum</itunes:title><description><![CDATA[<p>#45. This is a special, bonus episode of Amazing Applications with a live recording from inside my current Scrum teams&apos; daily scrum. Take a sneak peek as my developers share their progress with each other and adjust the sprint backlog as they learn more about what they&apos;ve accomplished. </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#45. This is a special, bonus episode of Amazing Applications with a live recording from inside my current Scrum teams&apos; daily scrum. Take a sneak peek as my developers share their progress with each other and adjust the sprint backlog as they learn more about what they&apos;ve accomplished. </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/45]]></link><guid isPermaLink="false">66a1ea56-2a91-48e1-8a63-98b72b10547c</guid><itunes:image href="https://artwork.captivate.fm/3a4fc50a-f228-4c37-8097-fe906bee066f/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 23 Mar 2020 17:20:55 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/ed102391-9761-4bab-8c6b-01224d085376/4152659-live-inside-my-daily-scrum.mp3" length="19020831" type="audio/mpeg"/><itunes:duration>26:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>45</itunes:episode><podcast:episode>45</podcast:episode></item><item><title>Agile is Dead</title><itunes:title>Agile is Dead</itunes:title><description><![CDATA[<p>#44. Someone sends me an &quot;Agile is Dead&quot; article at least once a year. Are these articles with their clickbait headlines just opinion pieces with no data to back up the authors&apos; claims or are they well-researched and thought-provoking journalism?</p><p>Here&apos;s one, <a href='https://siliconangle.com/2020/02/03/agile-software-development-dead-deal/'>Agile software development is dead. Deal with it</a>. It was written by Jason Bloomberg and published in SiliconANGLE.</p><p>I have some fun with the author&apos;s claims that agile software is dead because it&apos;s 19, is impossible to scale, and promotes exclusion.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#44. Someone sends me an &quot;Agile is Dead&quot; article at least once a year. Are these articles with their clickbait headlines just opinion pieces with no data to back up the authors&apos; claims or are they well-researched and thought-provoking journalism?</p><p>Here&apos;s one, <a href='https://siliconangle.com/2020/02/03/agile-software-development-dead-deal/'>Agile software development is dead. Deal with it</a>. It was written by Jason Bloomberg and published in SiliconANGLE.</p><p>I have some fun with the author&apos;s claims that agile software is dead because it&apos;s 19, is impossible to scale, and promotes exclusion.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/44]]></link><guid isPermaLink="false">fa5810a6-42b6-4480-aacc-4a19507e771c</guid><itunes:image href="https://artwork.captivate.fm/e2fa15d9-4e1a-4b60-ba63-1fc36ef7412e/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 10 Feb 2020 06:08:53 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/869eba68-55b1-4946-b1b3-d7c1ec45fb8d/4152662-agile-is-dead.mp3" length="8061907" type="audio/mpeg"/><itunes:duration>11:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>44</itunes:episode><podcast:episode>44</podcast:episode></item><item><title>CRM Success at Orbis Investments with EY Kalman</title><itunes:title>CRM Success at Orbis Investments with EY Kalman</itunes:title><description><![CDATA[<p>#43. <a href='https://www.linkedin.com/in/thecrmninja/'>EY Kalman</a>, also known as the CRM Ninja, joins me in this episode of Amazing Apps to reveal the critical factors behind the success of his Dynamics CRM project at Orbis Investments.</p><p>Listen in as he reveals his critical success factors on this project.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/thecrmninja/'>EY Kalman on LinkedIn</a><br/><a href='https://twitter.com/thecrmninja'>TheCRMNinja on Twitter</a><br/><a href='https://thecrm.ninja/'>TheCRM.Ninja website</a><br/><a href='https://www.youtube.com/c/TheCRMNinja'>TheCRMNinja on YouTube</a><br/><a href='https://www.orbis.com/'>Orbis Investments website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#43. <a href='https://www.linkedin.com/in/thecrmninja/'>EY Kalman</a>, also known as the CRM Ninja, joins me in this episode of Amazing Apps to reveal the critical factors behind the success of his Dynamics CRM project at Orbis Investments.</p><p>Listen in as he reveals his critical success factors on this project.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/thecrmninja/'>EY Kalman on LinkedIn</a><br/><a href='https://twitter.com/thecrmninja'>TheCRMNinja on Twitter</a><br/><a href='https://thecrm.ninja/'>TheCRM.Ninja website</a><br/><a href='https://www.youtube.com/c/TheCRMNinja'>TheCRMNinja on YouTube</a><br/><a href='https://www.orbis.com/'>Orbis Investments website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/43]]></link><guid isPermaLink="false">b99a3ea1-a410-4557-985a-2ac7ea228764</guid><itunes:image href="https://artwork.captivate.fm/c6214c6c-8c39-4fc3-a7e1-f5694f3938dc/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 22 Jan 2020 07:51:15 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/a3e0caf1-62e6-4439-9b12-c291ce0704f1/4152665-crm-success-at-orbis-investments-with-ey-kalman.mp3" length="34250324" type="audio/mpeg"/><itunes:duration>47:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>43</itunes:episode><podcast:episode>43</podcast:episode></item><item><title>All Your Scrum Team Questions Answered</title><itunes:title>All Your Scrum Team Questions Answered</itunes:title><description><![CDATA[<p>#42. The topic for this episode is scrum teams. The composition and the characteristics of your scrum team remain fundamental to you having any success with an agile approach when you&apos;re implementing business applications.</p><p>I recently refreshed the content of the scrum team section in my <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps course</a>. In this refresh, I added a new video which answers frequently asked questions about scrum teams. I thought it would be a good idea to share some of those FAQs with the Scrum Dynamics audience to give you a sneak peek into the kind of topics you&apos;ll find in the course.</p><p>Student shout-out to <a href='https://www.linkedin.com/in/d365powergirl/'>Jackie Walker</a> from Capgemini and <a href='https://www.linkedin.com/in/veronica-kamph-583b931b/'>Veronica Kamph</a> from CRM-Konsulterna.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#42. The topic for this episode is scrum teams. The composition and the characteristics of your scrum team remain fundamental to you having any success with an agile approach when you&apos;re implementing business applications.</p><p>I recently refreshed the content of the scrum team section in my <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps course</a>. In this refresh, I added a new video which answers frequently asked questions about scrum teams. I thought it would be a good idea to share some of those FAQs with the Scrum Dynamics audience to give you a sneak peek into the kind of topics you&apos;ll find in the course.</p><p>Student shout-out to <a href='https://www.linkedin.com/in/d365powergirl/'>Jackie Walker</a> from Capgemini and <a href='https://www.linkedin.com/in/veronica-kamph-583b931b/'>Veronica Kamph</a> from CRM-Konsulterna.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/42]]></link><guid isPermaLink="false">4aa6bc1d-1c28-4c5a-afa2-cdc0d69e3a78</guid><itunes:image href="https://artwork.captivate.fm/11cd12b1-cc63-48e2-9bcf-93e56903c97a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 06 Dec 2019 05:49:38 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/18758540-ed91-4d56-96b3-53ba15e0e6cf/4152668-all-your-scrum-team-questions-answered.mp3" length="15581164" type="audio/mpeg"/><itunes:duration>21:34</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>42</itunes:episode><podcast:episode>42</podcast:episode></item><item><title>Managing Requirements in Azure DevOps with Tricia Sinclair</title><itunes:title>Managing Requirements in Azure DevOps with Tricia Sinclair</itunes:title><description><![CDATA[<p>#41. Lots of Microsoft Business Applications teams use Azure DevOps Repos and Pipelines for managing their source code and automating their code integration, build and deployment processes.</p><p>But what about using Azure DevOps Boards to plan, track and collaborate on your work in a Dynamics 365, Power Apps, Power Automate or Power BI project?</p><p>Tricia Sinclair, a CRM Pre-Sales Consultant at DXC Technology, is on a mission to help us all use Azure DevOps Boards for more than Repos and Pipelines.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/triciasinclair/'>Tricia Sinclair on LinkedIn</a><br/><a href='https://twitter.com/tassyja'>Tricia Sinclair on Twitter</a><br/><a href='https://triciasinclair.com/'>Tricia Sinclair website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#41. Lots of Microsoft Business Applications teams use Azure DevOps Repos and Pipelines for managing their source code and automating their code integration, build and deployment processes.</p><p>But what about using Azure DevOps Boards to plan, track and collaborate on your work in a Dynamics 365, Power Apps, Power Automate or Power BI project?</p><p>Tricia Sinclair, a CRM Pre-Sales Consultant at DXC Technology, is on a mission to help us all use Azure DevOps Boards for more than Repos and Pipelines.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/triciasinclair/'>Tricia Sinclair on LinkedIn</a><br/><a href='https://twitter.com/tassyja'>Tricia Sinclair on Twitter</a><br/><a href='https://triciasinclair.com/'>Tricia Sinclair website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/41]]></link><guid isPermaLink="false">98f0f5ec2a8742e4bd75a1f74716050c</guid><itunes:image href="https://artwork.captivate.fm/9ba58dbc-b3aa-40d6-834b-5f5f1af18dfd/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 07 Nov 2019 13:27:54 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e5c86ad9-f33e-466f-94b0-a06e1f07f3e6/4152671-managing-requirements-in-azure-devops-with-tricia-sincl.mp3" length="32301956" type="audio/mpeg"/><itunes:duration>44:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>41</itunes:episode><podcast:episode>41</podcast:episode></item><item><title>Estimating Bugs in Scrum</title><itunes:title>Estimating Bugs in Scrum</itunes:title><description><![CDATA[<p>#40. There are two ways of handling bugs in Scrum:</p><ol><li>Bug Estimators treat bugs like any other product backlog item. They write a card, estimate it, add it to the product backlog, prioritise it and work on it during a future sprint.</li><li>Bug Zappers try and avoid writing cards for bugs and they never estimate them. Instead, they try and zap bugs as soon as they are discovered.</li></ol><br/><p>Mike Cohn is a Bug Estimator but Mitch Lacey is a Bug Zapper (so is almost every other Scrum trainer and team).</p><p>Listen in to find out which approach I recommend for Microsoft Business Applications teams using Scrum.</p><p> </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#40. There are two ways of handling bugs in Scrum:</p><ol><li>Bug Estimators treat bugs like any other product backlog item. They write a card, estimate it, add it to the product backlog, prioritise it and work on it during a future sprint.</li><li>Bug Zappers try and avoid writing cards for bugs and they never estimate them. Instead, they try and zap bugs as soon as they are discovered.</li></ol><br/><p>Mike Cohn is a Bug Estimator but Mitch Lacey is a Bug Zapper (so is almost every other Scrum trainer and team).</p><p>Listen in to find out which approach I recommend for Microsoft Business Applications teams using Scrum.</p><p> </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">adb3692a1a7c42d691071571c933396b</guid><itunes:image href="https://artwork.captivate.fm/3158bf14-5ad1-4d73-a1b5-16a2972ae401/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Sun, 27 Oct 2019 19:05:04 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/21ff17bc-fab5-4e36-9e37-c9358aeef0a6/4152674-estimating-bugs-in-scrum.mp3" length="6454788" type="audio/mpeg"/><itunes:duration>08:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>40</itunes:episode><podcast:episode>40</podcast:episode></item><item><title>Definition of Next</title><itunes:title>Definition of Next</itunes:title><description><![CDATA[<p>#39. Imagine you&apos;re a member of a development team implementing Microsoft Business Applications using the Scrum framework. What do you do when you&apos;ve completed the item you&apos;re working on?</p><p>Inspired by my favourite TV show of all time, The West Wing, here&apos;s the Definition of Next that my team uses to answer the question, &quot;What&apos;s Next?&quot;</p><p>Thanks to <a href='http://thewestwingweekly.com/'>The West Wing Weekly</a> podcast and to my scrum master, <a href='https://www.linkedin.com/in/venamore/'>Matthew Venamore</a>, for the inspiration for the Definition of Next.</p><p>Visit <a href='https://customery.com/39'>customery.com/39</a> to download my Definition of Next checklist.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#39. Imagine you&apos;re a member of a development team implementing Microsoft Business Applications using the Scrum framework. What do you do when you&apos;ve completed the item you&apos;re working on?</p><p>Inspired by my favourite TV show of all time, The West Wing, here&apos;s the Definition of Next that my team uses to answer the question, &quot;What&apos;s Next?&quot;</p><p>Thanks to <a href='http://thewestwingweekly.com/'>The West Wing Weekly</a> podcast and to my scrum master, <a href='https://www.linkedin.com/in/venamore/'>Matthew Venamore</a>, for the inspiration for the Definition of Next.</p><p>Visit <a href='https://customery.com/39'>customery.com/39</a> to download my Definition of Next checklist.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">0eaee1bd01144b2bacd1370f95a2c592</guid><itunes:image href="https://artwork.captivate.fm/5a0d22f0-db7b-4442-8e0f-2b4c3b7ae985/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Thu, 10 Oct 2019 19:57:47 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/7bc961de-5235-4b4e-a41f-3f13ee8acd87/4152677-definition-of-next.mp3" length="8853130" type="audio/mpeg"/><itunes:duration>12:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>39</itunes:episode><podcast:episode>39</podcast:episode></item><item><title>Agile Foundations Course Launch</title><itunes:title>Agile Foundations Course Launch</itunes:title><description><![CDATA[<p>#38. If you’re brand new to agile software development and are wondering how an agile approach can be applied to your Dynamics 365, Power Apps, Power BI or Power Automate project, I’ve launched a new free mini-course: <a href='https://customery.com/foundations'><b>Agile Foundations for Microsoft Business Apps</b></a>.</p><p>The course is ideal if you are interested in learning about agile software development and how business apps projects can benefit from an agile approach. After taking this course, you&apos;ll understand the history of agile software development, and it&apos;s values and principles. You&apos;ll also discover the Scrum framework and the benefits it can bring to your Dynamics 365, Power Apps, Power BI or Power Automate application.</p><p>In about an hour, the Agile Foundations for Microsoft Business Apps course will help you understand agile software development, and the basics and benefits of the Scrum framework in six high-quality videos, with captions, transcripts and quizzes.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#38. If you’re brand new to agile software development and are wondering how an agile approach can be applied to your Dynamics 365, Power Apps, Power BI or Power Automate project, I’ve launched a new free mini-course: <a href='https://customery.com/foundations'><b>Agile Foundations for Microsoft Business Apps</b></a>.</p><p>The course is ideal if you are interested in learning about agile software development and how business apps projects can benefit from an agile approach. After taking this course, you&apos;ll understand the history of agile software development, and it&apos;s values and principles. You&apos;ll also discover the Scrum framework and the benefits it can bring to your Dynamics 365, Power Apps, Power BI or Power Automate application.</p><p>In about an hour, the Agile Foundations for Microsoft Business Apps course will help you understand agile software development, and the basics and benefits of the Scrum framework in six high-quality videos, with captions, transcripts and quizzes.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/38]]></link><guid isPermaLink="false">96716341b24c497d9749fb0e3da5127e</guid><itunes:image href="https://artwork.captivate.fm/7fd32422-92c7-4c25-9714-7e6fc718e455/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 04 Oct 2019 06:48:55 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/029b3406-30fd-4895-90f2-e43ffdce9153/4152680-agile-foundations-course-launch.mp3" length="3344165" type="audio/mpeg"/><itunes:duration>04:34</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>38</itunes:episode><podcast:episode>38</podcast:episode></item><item><title>Repeatable Dynamics 365 Business Central with Steve Brooks, Bam Boom Cloud</title><itunes:title>Repeatable Dynamics 365 Business Central with Steve Brooks, Bam Boom Cloud</itunes:title><description><![CDATA[<p>#37. Steve Books is the Chief Technology Officer of Bam Boom Cloud (previously known as Cooper Parry IT Solutions), 2020 winner of the Microsoft Partner of the Year award for Dynamics 365 Business Central.</p><p>Bam Boom Cloud is a mid-market accounting firm based in the UK. They&apos;ve had a lot of success with the partner-to-partner business model that has eluded so many other Microsoft partners.</p><p>Steve also shares his insights into Bam Boom Cloud&apos;s innovative business development process for qualifying prospective clients and engaging them remotely on rapid projects to deploy Dynamics 365 Business Central quickly and successfully. It was the repeatability of Bam Boom Cloud&apos;s process that contributed to their Microsoft PotY award.</p><p>Well done Steve, Vicky and the Bam Boom Cloud team.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/stevebrooksuk/'>Steve Brooks on LinkedIn</a><br/><a href='https://www.linkedin.com/company/bamboomcloud/'>Bam Boom Cloud on LinkedIn</a><br/><a href='https://bamboomcloud.com/'>Bam Boom Cloud website</a><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#37. Steve Books is the Chief Technology Officer of Bam Boom Cloud (previously known as Cooper Parry IT Solutions), 2020 winner of the Microsoft Partner of the Year award for Dynamics 365 Business Central.</p><p>Bam Boom Cloud is a mid-market accounting firm based in the UK. They&apos;ve had a lot of success with the partner-to-partner business model that has eluded so many other Microsoft partners.</p><p>Steve also shares his insights into Bam Boom Cloud&apos;s innovative business development process for qualifying prospective clients and engaging them remotely on rapid projects to deploy Dynamics 365 Business Central quickly and successfully. It was the repeatability of Bam Boom Cloud&apos;s process that contributed to their Microsoft PotY award.</p><p>Well done Steve, Vicky and the Bam Boom Cloud team.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/stevebrooksuk/'>Steve Brooks on LinkedIn</a><br/><a href='https://www.linkedin.com/company/bamboomcloud/'>Bam Boom Cloud on LinkedIn</a><br/><a href='https://bamboomcloud.com/'>Bam Boom Cloud website</a><br/><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/37]]></link><guid isPermaLink="false">86675da6481b4abf93b1bec3565a0172</guid><itunes:image href="https://artwork.captivate.fm/06564c91-781f-440a-a0d7-db20a4ed261b/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Sat, 31 Aug 2019 12:36:04 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/cc87aa63-8452-4a46-a64c-644fdbc03ebc/4152683-repeatable-dynamics-365-business-central-with-steve-bro.mp3" length="24722048" type="audio/mpeg"/><itunes:duration>34:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>37</itunes:episode><podcast:episode>37</podcast:episode></item><item><title>Agile Field Service at Monadelphous with David Conti, Velrada</title><itunes:title>Agile Field Service at Monadelphous with David Conti, Velrada</itunes:title><description><![CDATA[<p>#36. David Conti surprised me with the size of Velrada&apos;s project that was a finalist in the 2019 Microsoft Partner of the Year for Dynamics 365 Field Service awards.</p><p>I had always assumed that PotY awards were a recognition of complex, enterprise projects successfully delivered by Microsoft&apos;s finest.</p><p>Listen in as David reveals the size of Velrada&apos;s project at engineering maintenance company, Monadelphous. He also shares with us Velrada&apos;s agile approach, the tools that his team used to deliver the project and the importance of helping your customer&apos;s IT team learn about Dynamics 365.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/davidcconti/'>David Conti on LinkedIn</a><br/><a href='https://twitter.com/contisma'>David Conti on Twitter</a><br/><a href='https://www.linkedin.com/company/velrada/'>Velrada on LinkedIn</a><br/><a href='https://velrada.com/'>Velrada website</a><br/><a href='https://www.monadelphous.com.au/'>Mondelphous website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#36. David Conti surprised me with the size of Velrada&apos;s project that was a finalist in the 2019 Microsoft Partner of the Year for Dynamics 365 Field Service awards.</p><p>I had always assumed that PotY awards were a recognition of complex, enterprise projects successfully delivered by Microsoft&apos;s finest.</p><p>Listen in as David reveals the size of Velrada&apos;s project at engineering maintenance company, Monadelphous. He also shares with us Velrada&apos;s agile approach, the tools that his team used to deliver the project and the importance of helping your customer&apos;s IT team learn about Dynamics 365.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/davidcconti/'>David Conti on LinkedIn</a><br/><a href='https://twitter.com/contisma'>David Conti on Twitter</a><br/><a href='https://www.linkedin.com/company/velrada/'>Velrada on LinkedIn</a><br/><a href='https://velrada.com/'>Velrada website</a><br/><a href='https://www.monadelphous.com.au/'>Mondelphous website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/36]]></link><guid isPermaLink="false">d6c8f25720b2462893f94d2ae471414d</guid><itunes:image href="https://artwork.captivate.fm/2f57c1ca-b45c-4aaa-a3b7-ac0289ba7d50/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 19 Aug 2019 20:29:17 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/7d0448f5-7b03-4dbe-87a4-b8fe06bdb82e/4152686-agile-field-service-at-monadelphous-with-david-conti-ve.mp3" length="22156199" type="audio/mpeg"/><itunes:duration>30:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>36</itunes:episode><podcast:episode>36</podcast:episode></item><item><title>Dynamics 365 Turnaround at Eagle Housing with Mohamed Mostafa, iPropertyCloud</title><itunes:title>Dynamics 365 Turnaround at Eagle Housing with Mohamed Mostafa, iPropertyCloud</itunes:title><description><![CDATA[<p>#35. <a href='https://www.linkedin.com/in/mohamed-i-mostafa/'>Mohamed Mostafa</a> is the Solutions Director at <a href='http://techlabs.london/'>TechLabs London</a>, best known for <a href='http://iproperty.cloud/'>iPropertyCloud</a>, a suite of business applications for property companies.</p><p>In this episode, Mohamed joins me to discuss the successful implementation of iPropertyCloud at Eagle Housing*. Eagle Housing is a rapidly-growing social housing organisation that manages 11,000 properties across the UK.</p><p>Eagle Housing was referred to TechLabs London by another customer when their original Dynamics 365 project wasn’t delivering the expected results.</p><p>Eagle Housing went live in production eight weeks after re-starting their project with TechLabs London! Then they used an agile approach to iteratively and incrementally enhance the system every four weeks based on feedback from the users.</p><p>Using an industry solution, like iPropertyCloud, TechLabs London is able to deliver most of the features that users need in that initial release. Starting with an industry solution was a critical factor in the project’s success.</p><p>They had the right people from the customer’s organisation on the project team including business analysts to provide and prioritise the requirements, and users available to test the application and provide their feedback.</p><p>Although Eagle Housing’s board of directors was split in their support for the Dynamics 365 project, because of the earlier project, Mohammed was able to persuade them to give his team a couple of months to produce results.</p><p>Not only has TechLabs London found a successful way of delivering projects remotely, they even have examples of customers they have never met, evaluating and acquiring iPropertyCloud and going live in production.</p><p>They had to keep a can-do attitude when faced with challenges integrating Dynamics 365 with an existing system managed by another vendor on behalf of Eagle Housing.</p><p>Mohamed invited the Microsoft team to meet Eagle Housing several times throughout the project. You don’t need to be an enterprise customer these days. Microsoft loves to hear from and meet any successful customer. And these success stories are good news for all Microsoft partners too (which is one of the reasons I’m producing this podcast series).</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#35. <a href='https://www.linkedin.com/in/mohamed-i-mostafa/'>Mohamed Mostafa</a> is the Solutions Director at <a href='http://techlabs.london/'>TechLabs London</a>, best known for <a href='http://iproperty.cloud/'>iPropertyCloud</a>, a suite of business applications for property companies.</p><p>In this episode, Mohamed joins me to discuss the successful implementation of iPropertyCloud at Eagle Housing*. Eagle Housing is a rapidly-growing social housing organisation that manages 11,000 properties across the UK.</p><p>Eagle Housing was referred to TechLabs London by another customer when their original Dynamics 365 project wasn’t delivering the expected results.</p><p>Eagle Housing went live in production eight weeks after re-starting their project with TechLabs London! Then they used an agile approach to iteratively and incrementally enhance the system every four weeks based on feedback from the users.</p><p>Using an industry solution, like iPropertyCloud, TechLabs London is able to deliver most of the features that users need in that initial release. Starting with an industry solution was a critical factor in the project’s success.</p><p>They had the right people from the customer’s organisation on the project team including business analysts to provide and prioritise the requirements, and users available to test the application and provide their feedback.</p><p>Although Eagle Housing’s board of directors was split in their support for the Dynamics 365 project, because of the earlier project, Mohammed was able to persuade them to give his team a couple of months to produce results.</p><p>Not only has TechLabs London found a successful way of delivering projects remotely, they even have examples of customers they have never met, evaluating and acquiring iPropertyCloud and going live in production.</p><p>They had to keep a can-do attitude when faced with challenges integrating Dynamics 365 with an existing system managed by another vendor on behalf of Eagle Housing.</p><p>Mohamed invited the Microsoft team to meet Eagle Housing several times throughout the project. You don’t need to be an enterprise customer these days. Microsoft loves to hear from and meet any successful customer. And these success stories are good news for all Microsoft partners too (which is one of the reasons I’m producing this podcast series).</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/35]]></link><guid isPermaLink="false">4c27fab2f87a436c9fa88ed8a5e4d27e</guid><itunes:image href="https://artwork.captivate.fm/66fd3f0f-ce05-40bd-97c4-d75467f5a618/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 06 Aug 2019 06:34:11 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/773d0e6c-69a9-4e57-bd84-a24c82d29dab/4152689-dynamics-365-turnaround-at-eagle-housing-with-mohamed-m.mp3" length="32534266" type="audio/mpeg"/><itunes:duration>45:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>35</itunes:episode><podcast:episode>35</podcast:episode></item><item><title>Dynamics 365 for Financial Services Transformation with Andrew Bibby</title><itunes:title>Dynamics 365 for Financial Services Transformation with Andrew Bibby</itunes:title><description><![CDATA[<p>#34. I chat with <a href='https://www.linkedin.com/in/andrewbibby/'>Andrew Bibby</a> about his successful Dynamics 365 project at Devon Financial Services*.</p><p>Andrew is a Microsoft Business Applications MVP with over 12 years’ experience implementing Dynamics CRM and Dynamics 365 Customer Engagement for several Microsoft partners and through his own company as an independent project advisor.</p><p>The CRM project at Devon Financial Services was a five-year business transformation programme to improve the efficiency of their financial advisors by digitising paper-based client on-boarding and sales processes. Andrew’s role as an independent project advisor is to assist the customer and their Microsoft partner to achieve the project’s outcomes.</p><p>Listen in as Andrew highlights several critical factors to the success of the CRM project at Devon Financial Services:</p><ol><li>The value of using an independent project advisor especially, if you’re a Microsoft customer with insufficient capacity or previous experience implementing Dynamics 365.</li><li>Use a proof-of-concept to mitigate technical and business risks early in the project.</li><li>Don’t change Microsoft partner (if you can help it).</li><li>Get the right people on the team.</li><li>Using Azure DevOps as a single source of all requirements and work tracking.</li><li>Consistent executive sponsorship.</li><li>An emphasis on change management, not just with the users, but also a communication effort within and across the project workstreams.</li><li>Having a co-located project team to improve daily communications.</li><li>Requirements are fundamentally important.</li></ol><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/andrewbibby/'>Andrew Bibby on LinkedIn</a><br/><a href='https://twitter.com/AndrewBibby'>Andrew Bibby on Twitter</a><br/><a href='https://www.linkedin.com/company/proximo3/'>Proximo3 on LinkedIn</a><br/><a href='https://proximo3.com/'>Proximo3 website</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#34. I chat with <a href='https://www.linkedin.com/in/andrewbibby/'>Andrew Bibby</a> about his successful Dynamics 365 project at Devon Financial Services*.</p><p>Andrew is a Microsoft Business Applications MVP with over 12 years’ experience implementing Dynamics CRM and Dynamics 365 Customer Engagement for several Microsoft partners and through his own company as an independent project advisor.</p><p>The CRM project at Devon Financial Services was a five-year business transformation programme to improve the efficiency of their financial advisors by digitising paper-based client on-boarding and sales processes. Andrew’s role as an independent project advisor is to assist the customer and their Microsoft partner to achieve the project’s outcomes.</p><p>Listen in as Andrew highlights several critical factors to the success of the CRM project at Devon Financial Services:</p><ol><li>The value of using an independent project advisor especially, if you’re a Microsoft customer with insufficient capacity or previous experience implementing Dynamics 365.</li><li>Use a proof-of-concept to mitigate technical and business risks early in the project.</li><li>Don’t change Microsoft partner (if you can help it).</li><li>Get the right people on the team.</li><li>Using Azure DevOps as a single source of all requirements and work tracking.</li><li>Consistent executive sponsorship.</li><li>An emphasis on change management, not just with the users, but also a communication effort within and across the project workstreams.</li><li>Having a co-located project team to improve daily communications.</li><li>Requirements are fundamentally important.</li></ol><br/><p><b>Resources</b><br/><a href='https://www.linkedin.com/in/andrewbibby/'>Andrew Bibby on LinkedIn</a><br/><a href='https://twitter.com/AndrewBibby'>Andrew Bibby on Twitter</a><br/><a href='https://www.linkedin.com/company/proximo3/'>Proximo3 on LinkedIn</a><br/><a href='https://proximo3.com/'>Proximo3 website</a><br/><br/></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/34]]></link><guid isPermaLink="false">ead7d5b9e0f14c07bb7b248b11f8b18b</guid><itunes:image href="https://artwork.captivate.fm/428de7bf-b81a-4cc9-b92d-5a198adef899/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 25 Jul 2019 06:15:16 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/8524f138-b91c-4dca-9fb2-46dda032c0ab/4152692-dynamics-365-for-financial-services-transformation-with.mp3" length="39909379" type="audio/mpeg"/><itunes:duration>55:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>34</itunes:episode><podcast:episode>34</podcast:episode></item><item><title>Migrating to Dynamics 365 Business Central with Johan Adenmark and Carolina Edvinsson</title><itunes:title>Migrating to Dynamics 365 Business Central with Johan Adenmark and Carolina Edvinsson</itunes:title><description><![CDATA[<p>#33. I&apos;m joined by <a href='https://www.linkedin.com/in/johan-adenmark-009b8b4'>Johan Adenmark</a> and <a href='https://www.linkedin.com/in/carolina-edvinsson-126657105/'>Carolina Edvinsson</a> from <a href='http://nabsolutions.se'>NAB Solutions</a>. </p><p>NAB Solutions was a finalist in the 2019 Microsoft Partner of the Year awards for the innovative work migrating 25 Dynamics NAV customers to Dynamics 365 Business Central within just a few months.</p><p>Johan and Carolina share their experience undertaking so many cloud migrations and how they&apos;ve had to transform how NAB Solutions works in order to migrate or deploy one customer every couple of days.</p><p>We also learn their advice for nominating your organisation for the PotY awards. This was the first time that NAB Solutions had entered and they&apos;ve achieved a finalist position in their first go.</p><p>Download the PotY award rules, guidelines, judges&apos; advice and FAQs from the <a href='https://partner.microsoft.com/en-us/inspire/awards'>Microsoft Partner awards</a> site.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/johan-adenmark-009b8b4/'>Johan Adenmark on LinkedIn</a><br/><a href='https://www.linkedin.com/in/carolina-edvinsson-126657105/'>Carolina Edvinsson on LinkedIn</a><br/><a href='http://nabsolutions.se'>NAB Solutions on LinkedIn</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#33. I&apos;m joined by <a href='https://www.linkedin.com/in/johan-adenmark-009b8b4'>Johan Adenmark</a> and <a href='https://www.linkedin.com/in/carolina-edvinsson-126657105/'>Carolina Edvinsson</a> from <a href='http://nabsolutions.se'>NAB Solutions</a>. </p><p>NAB Solutions was a finalist in the 2019 Microsoft Partner of the Year awards for the innovative work migrating 25 Dynamics NAV customers to Dynamics 365 Business Central within just a few months.</p><p>Johan and Carolina share their experience undertaking so many cloud migrations and how they&apos;ve had to transform how NAB Solutions works in order to migrate or deploy one customer every couple of days.</p><p>We also learn their advice for nominating your organisation for the PotY awards. This was the first time that NAB Solutions had entered and they&apos;ve achieved a finalist position in their first go.</p><p>Download the PotY award rules, guidelines, judges&apos; advice and FAQs from the <a href='https://partner.microsoft.com/en-us/inspire/awards'>Microsoft Partner awards</a> site.<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/johan-adenmark-009b8b4/'>Johan Adenmark on LinkedIn</a><br/><a href='https://www.linkedin.com/in/carolina-edvinsson-126657105/'>Carolina Edvinsson on LinkedIn</a><br/><a href='http://nabsolutions.se'>NAB Solutions on LinkedIn</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/33]]></link><guid isPermaLink="false">592aadf9f00d421d87f9e130f9aa9be8</guid><itunes:image href="https://artwork.captivate.fm/39c39ca4-1924-4565-989f-9cd4fc9341b1/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Sun, 14 Jul 2019 07:07:33 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/ba428476-f456-414f-8ead-28839134c452/4152695-migrating-to-dynamics-365-business-central-with-johan-a.mp3" length="23451278" type="audio/mpeg"/><itunes:duration>32:29</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>33</itunes:episode><podcast:episode>33</podcast:episode></item><item><title>How Much Have You Customised Dynamics 365?</title><itunes:title>How Much Have You Customised Dynamics 365?</itunes:title><description><![CDATA[<p>#32. Have you ever been asked:</p><ul><li>&quot;How much have you customised Dynamics 365?&quot;</li><li>&quot;Is our CRM system customised more or less than average?&quot;</li><li>&quot;Have we customised our system too much?&quot;</li></ul><br/><p>I&apos;ve heard this question lots of times from IT leaders who want to know whether our Dynamics 365 system will continue to be supportable, extensible, updateable and performant.</p><p>But how should we answer it? </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#32. Have you ever been asked:</p><ul><li>&quot;How much have you customised Dynamics 365?&quot;</li><li>&quot;Is our CRM system customised more or less than average?&quot;</li><li>&quot;Have we customised our system too much?&quot;</li></ul><br/><p>I&apos;ve heard this question lots of times from IT leaders who want to know whether our Dynamics 365 system will continue to be supportable, extensible, updateable and performant.</p><p>But how should we answer it? </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/32]]></link><guid isPermaLink="false">3aeb19f960094c87bc809ada39d589ee</guid><itunes:image href="https://artwork.captivate.fm/a3f99f48-3d7c-4d7f-8775-d0d71a095036/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 04 Jul 2019 05:57:40 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/c14898ed-10c0-4543-bc1b-6d39e61e5850/4152698-how-much-have-you-customised-dynamics-365.mp3" length="9947415" type="audio/mpeg"/><itunes:duration>13:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>32</itunes:episode><podcast:episode>32</podcast:episode></item><item><title>Power Apps Portals Disaster (Even with Scrum!)</title><itunes:title>Power Apps Portals Disaster (Even with Scrum!)</itunes:title><description><![CDATA[<p>#31. Have you ever had a Dynamics 365 or Power Apps disaster?</p><p>I share the tale of my failed Power Apps Portals project. It got cancelled by the client before we released it to production.</p><p>What went wrong? Are there warning signs that you can spot to avoid a Dynamics disaster of your own?</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#31. Have you ever had a Dynamics 365 or Power Apps disaster?</p><p>I share the tale of my failed Power Apps Portals project. It got cancelled by the client before we released it to production.</p><p>What went wrong? Are there warning signs that you can spot to avoid a Dynamics disaster of your own?</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/31]]></link><guid isPermaLink="false">108311d73d8149488404936ced98b0cd</guid><itunes:image href="https://artwork.captivate.fm/eff78c56-9666-4ce4-96d5-80741d30b83a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 14 Jun 2019 06:43:23 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/2146c788-e1c7-40c9-9be3-8033554a19d3/4152701-power-apps-portals-disaster-even-with-scrum.mp3" length="16183079" type="audio/mpeg"/><itunes:duration>22:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>31</itunes:episode><podcast:episode>31</podcast:episode></item><item><title>Emergent Design</title><itunes:title>Emergent Design</itunes:title><description><![CDATA[<p>#30. Emergent design is an advanced practice for Microsoft Business Application team experienced in Scrum.</p><p><b>What is emergent design?</b></p><p>When we practice emergent design, the development team designs the solution to meet the users’ needs just before we build the feature.</p><p>The opposite of emergent design is up-front design. This is when the solution is designed in the Design phase of the project, usually by a solution architect, based on the requirements specification published in the Analysis phase, and before any software has been developed.</p><p><b>Advantages of emergent design</b></p><p>Compared to designing all your features up-front near the beginning of the project, emergent design offers several advantages:</p><ol><li>The development team are working closely with the users so they have first-hand experience of their current pain points and future needs so there is less reliance on written requirements specifications.</li><li>Once we’ve designed the solution, we can estimate it. The estimates are based on building previous features by this team for these users, and the estimates enable the product owner to determine whether the feature is valuable enough to build or defer.</li><li>Our experience building working features for our users means that our designs are much more likely to meet their needs and our estimates are much more likely to be accurate than designs and estimates guessed at during a Sure Step project.</li></ol><br/><p>Listen to Scrum Dynamics podcast episode 30 or watch the video on YouTube to find out why I love emergent design and how I used it on my recent project to find the best possible design for integrating Dynamics 365 Customer Engagement with Adobe Campaign.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#30. Emergent design is an advanced practice for Microsoft Business Application team experienced in Scrum.</p><p><b>What is emergent design?</b></p><p>When we practice emergent design, the development team designs the solution to meet the users’ needs just before we build the feature.</p><p>The opposite of emergent design is up-front design. This is when the solution is designed in the Design phase of the project, usually by a solution architect, based on the requirements specification published in the Analysis phase, and before any software has been developed.</p><p><b>Advantages of emergent design</b></p><p>Compared to designing all your features up-front near the beginning of the project, emergent design offers several advantages:</p><ol><li>The development team are working closely with the users so they have first-hand experience of their current pain points and future needs so there is less reliance on written requirements specifications.</li><li>Once we’ve designed the solution, we can estimate it. The estimates are based on building previous features by this team for these users, and the estimates enable the product owner to determine whether the feature is valuable enough to build or defer.</li><li>Our experience building working features for our users means that our designs are much more likely to meet their needs and our estimates are much more likely to be accurate than designs and estimates guessed at during a Sure Step project.</li></ol><br/><p>Listen to Scrum Dynamics podcast episode 30 or watch the video on YouTube to find out why I love emergent design and how I used it on my recent project to find the best possible design for integrating Dynamics 365 Customer Engagement with Adobe Campaign.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/30]]></link><guid isPermaLink="false">59318899ab364525836620f799c7eb5f</guid><itunes:image href="https://artwork.captivate.fm/7f7776aa-12d7-454c-afaa-890525bf7cbf/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 30 May 2019 21:44:13 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/11f35117-9d8e-4a26-bdee-7ab90848ca9d/4152704-emergent-design.mp3" length="9395248" type="audio/mpeg"/><itunes:duration>12:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>30</itunes:episode><podcast:episode>30</podcast:episode></item><item><title>Done! With the Power Apps Solution Checker</title><itunes:title>Done! With the Power Apps Solution Checker</itunes:title><description><![CDATA[<p>#29. Can you use a definition of done for a sprint?</p><p>I outline six ideas for a definition of done for a user story and three ideas for a definition of done for a sprint.</p><p>According to the Scrum Guide, the definition of done helps us agree on when a product backlog item is complete. A sprint, on the other hand, is a time-boxed event so it&apos;s done when the time is up.</p><p>But my teams have found it useful to have a definition of done for a sprint too. And one of our criteria is to run the Power Apps Solution Checker on our custom solutions. </p><p>The <a href='https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/use-powerapps-checker'>Power Apps Solution Checker</a> is now generally available in Dataverse. It runs hundreds of checks on your plug-ins, customer workflow activities, web resources and configurations and warns you if there are any issues. Running the Power Apps Solution Checker at the end of every sprint helps my team ensure that their solutions are supported, maintainable, extensible and won&apos;t cause any performance issues.</p><p>What definition of done do you use for your user stories? Do you use a definition of done for sprints or releases? I&apos;d love to know in the comments.</p><p>Links mentioned in the show:</p><ul><li><a href='https://customery.com/giveaway5'>Scrum Mastery book giveaway</a> enter before 21 April 2019 to win a copy of Geoff Watts&apos; book.</li><li><a href='https://customery.com/elements'>Customery Insiders</a> subscribe and receive my Periodic Table of the Elements for Dynamics 365.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#29. Can you use a definition of done for a sprint?</p><p>I outline six ideas for a definition of done for a user story and three ideas for a definition of done for a sprint.</p><p>According to the Scrum Guide, the definition of done helps us agree on when a product backlog item is complete. A sprint, on the other hand, is a time-boxed event so it&apos;s done when the time is up.</p><p>But my teams have found it useful to have a definition of done for a sprint too. And one of our criteria is to run the Power Apps Solution Checker on our custom solutions. </p><p>The <a href='https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/use-powerapps-checker'>Power Apps Solution Checker</a> is now generally available in Dataverse. It runs hundreds of checks on your plug-ins, customer workflow activities, web resources and configurations and warns you if there are any issues. Running the Power Apps Solution Checker at the end of every sprint helps my team ensure that their solutions are supported, maintainable, extensible and won&apos;t cause any performance issues.</p><p>What definition of done do you use for your user stories? Do you use a definition of done for sprints or releases? I&apos;d love to know in the comments.</p><p>Links mentioned in the show:</p><ul><li><a href='https://customery.com/giveaway5'>Scrum Mastery book giveaway</a> enter before 21 April 2019 to win a copy of Geoff Watts&apos; book.</li><li><a href='https://customery.com/elements'>Customery Insiders</a> subscribe and receive my Periodic Table of the Elements for Dynamics 365.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/29]]></link><guid isPermaLink="false">7f85115d1a4a4bf59e7861adaeae4b71</guid><itunes:image href="https://artwork.captivate.fm/7e12e5a6-2f0d-42bf-8bfa-42b004981b06/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 17 May 2019 06:17:17 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d9c086ea-18c5-4626-b919-c6c1a036d380/4152707-done-with-the-power-apps-solution-checker.mp3" length="7516385" type="audio/mpeg"/><itunes:duration>10:22</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>29</itunes:episode><podcast:episode>29</podcast:episode></item><item><title>Shawn, Stop Estimating Effort in Days! with Shawn Tabor</title><itunes:title>Shawn, Stop Estimating Effort in Days! with Shawn Tabor</itunes:title><description><![CDATA[<p>#28. <a href='https://www.linkedin.com/in/shawntabor/'>Shawn Tabor</a> wants to know whether to estimate project effort in days or story points. Aren&apos;t they the same thing?</p><p>I&apos;ve used four ways of estimating effort in my Dynamics 365 projects:</p><ol><li>Counting cards</li><li>Days</li><li>T-shirts</li><li>Story points</li></ol><br/><p>Estimating in days is an absolute estimation method, whereas t-shirts and story points are both relative estimation methods. This means that we compare the relative size of items using a scale, rather than trying to estimate the absolute size.</p><p>Story point estimation has several benefits:</p><ul><li>It&apos;s not as critical to know exactly what types of work are included in the estimate</li><li>Story points encourage me to estimate how long it&apos;ll take the team to get the story done, not just me or my part</li><li>Story point estimates don&apos;t need to be re-estimated if our velocity changes if we change our definition of done or our team composition</li><li>Humans are better at relative estimation, which Neil tries to illustrate with the land area of countries.</li></ul><br/><p>Shawn, stop estimating Microsoft Business Applications projects in days and start using story points!<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/shawntabor/'>Shawn Tabor on LinkedIn</a><br/><a href='https://twitter.com/CRMhobbit'>CRM Hobbit on Twitter</a><br/><a href='https://crmhobbit.com/'>CRM Hobbit website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#28. <a href='https://www.linkedin.com/in/shawntabor/'>Shawn Tabor</a> wants to know whether to estimate project effort in days or story points. Aren&apos;t they the same thing?</p><p>I&apos;ve used four ways of estimating effort in my Dynamics 365 projects:</p><ol><li>Counting cards</li><li>Days</li><li>T-shirts</li><li>Story points</li></ol><br/><p>Estimating in days is an absolute estimation method, whereas t-shirts and story points are both relative estimation methods. This means that we compare the relative size of items using a scale, rather than trying to estimate the absolute size.</p><p>Story point estimation has several benefits:</p><ul><li>It&apos;s not as critical to know exactly what types of work are included in the estimate</li><li>Story points encourage me to estimate how long it&apos;ll take the team to get the story done, not just me or my part</li><li>Story point estimates don&apos;t need to be re-estimated if our velocity changes if we change our definition of done or our team composition</li><li>Humans are better at relative estimation, which Neil tries to illustrate with the land area of countries.</li></ul><br/><p>Shawn, stop estimating Microsoft Business Applications projects in days and start using story points!<br/><br/><b>Resources</b><br/><a href='https://www.linkedin.com/in/shawntabor/'>Shawn Tabor on LinkedIn</a><br/><a href='https://twitter.com/CRMhobbit'>CRM Hobbit on Twitter</a><br/><a href='https://crmhobbit.com/'>CRM Hobbit website</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/28]]></link><guid isPermaLink="false">111093a62073450a82adfe6fe98cdc96</guid><itunes:image href="https://artwork.captivate.fm/8c4ca057-5833-44ef-bb1d-19782bb8e77b/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 07 May 2019 07:23:45 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/d22a0717-4b43-47bb-8232-243ed0f940ed/4152710-shawn-stop-estimating-effort-in-days-with-shawn-tabor.mp3" length="7602051" type="audio/mpeg"/><itunes:duration>10:29</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>28</itunes:episode><podcast:episode>28</podcast:episode></item><item><title>Pitching Scrum to Microsoft Customers</title><itunes:title>Pitching Scrum to Microsoft Customers</itunes:title><description><![CDATA[<p>#27. <a href='https://www.linkedin.com/in/jonaswauters/'>Jonas Wauters</a> from KPMG Belgium has a challenge pitching a Dynamics 365 project using Scrum to a prospective client. In particular, he&apos;d like to know how to handle it when clients ask those three little questions:</p><ol><li>What are you going to deliver?</li><li>When are you going to deliver it?</li><li>How much is it going to cost?</li></ol><br/><p>Neil&apos;s advice is to avoiding assuming that if a client is familiar with agile that everyone in the client&apos;s team is familiar with Scrum. Make sure you describe your Scrum framework in your proposal and presentation so that everyone has a common understanding.</p><p>Neil also describes how he uses user story maps to help clients visualise the scope, timeline and costs associated with a Dynamics 365 project.</p><p>You can find out more about story maps for Dynamics 365 here: <a href='https://customery.com/storymaps'>https://customery.com/storymaps</a>. </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#27. <a href='https://www.linkedin.com/in/jonaswauters/'>Jonas Wauters</a> from KPMG Belgium has a challenge pitching a Dynamics 365 project using Scrum to a prospective client. In particular, he&apos;d like to know how to handle it when clients ask those three little questions:</p><ol><li>What are you going to deliver?</li><li>When are you going to deliver it?</li><li>How much is it going to cost?</li></ol><br/><p>Neil&apos;s advice is to avoiding assuming that if a client is familiar with agile that everyone in the client&apos;s team is familiar with Scrum. Make sure you describe your Scrum framework in your proposal and presentation so that everyone has a common understanding.</p><p>Neil also describes how he uses user story maps to help clients visualise the scope, timeline and costs associated with a Dynamics 365 project.</p><p>You can find out more about story maps for Dynamics 365 here: <a href='https://customery.com/storymaps'>https://customery.com/storymaps</a>. </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/27]]></link><guid isPermaLink="false">c74e2fba7dec40d8a826772cf7a35a32</guid><itunes:image href="https://artwork.captivate.fm/cb4e8d5f-e32c-4db8-8cc9-48146d4f9150/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 24 Apr 2019 13:31:18 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e9455160-e896-409f-93c0-61deb7d53c11/4152713-pitching-scrum-to-microsoft-customers.mp3" length="7830833" type="audio/mpeg"/><itunes:duration>10:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>27</itunes:episode><podcast:episode>27</podcast:episode></item><item><title>Timeline of a 2-week Sprint</title><itunes:title>Timeline of a 2-week Sprint</itunes:title><description><![CDATA[<p>#26. <a href='https://www.linkedin.com/in/danielbarber/'>Dan Barber</a>, from the Customery Crew, wanted to know what it would be like inside some of Neil’s scrum events. In Scrum Dynamics 26, Neil walks Dan through one of his recent ten-day sprints day-by-day from sprint planning on Monday morning to the sprint review two weeks later. Here’s how it went…</p><p><b>Day One.</b> Sprint planning is at 3pm for two hours on Monday afternoon. We finalise the sprint goal, determine and determine the sprint backlog. On Tuesday morning, we start work on any stories carried over from the previous sprint, one-point stories and spikes. The Dynamics 365 squads hold their daily scrums at 9.15am and 9.30am. On Tuesday morning there’s a showcase for our business stakeholders. Tuesday afternoon is our retrospective for the previous sprint.</p><p><b>Day Two.</b> We have a technical design session on Wednesday morning to finalise the technical designs for the more complex stories. In the afternoon the analysts run a storytime workshop to elaborate and estimate stories for a future sprint.</p><p><b>Day Three.</b> The first product owner review session is on Thursday afternoon. It’s an opportunity for the tester to demonstrate any completed features for the product owner’s acceptance (fingers crossed).</p><p><b>Day Four.</b> Applause in Friday’s daily scrum as the first few accepted stories are moved to done. We sometimes hold back on completing all the definition of done activities until the end of the sprint so that developers can get working on another story and let the testers start testing as early as possible.</p><p><b>Day Five.</b> Monday doesn’t have any scrum events so it’s a solid development day. I’d love to say we’re halfway through the sprint backlog when we’re halfway through the sprint, but we’re often still playing catch up.</p><p><b>Day Six.</b> On Tuesday morning, some of the developers have finished all the stories they forecast they would complete. They help other developers complete their stories, work on spikes, chores and bugs. We can bring stories in from the product backlog, but only if the development team agrees that we can get the story developed and tested before the end of the sprint.</p><p><b>Day Seven.</b> Our aim is to be dev complete on all story cards by the end of the day on Wednesday so that our testers have sufficient time to test all our stories and have them accepted by the end of the sprint.</p><p><b>Day Eight.</b> We’re helping the testers by responding to feedback. We don’t track bugs reported by the testers or product owner. Instead, we just fix them on the spot. Unless they are low priority and we don’t want to fix them in this sprint, or they were reported by someone outside the scrum team. If there aren’t any bugs, then we’re finishing definition of done activities and working on spikes and chores. We’re helping our devops engineer automate all our deployment tasks. We don’t want to have any manual deployment steps. So we automate everything using Atlassian Bamboo and Octopus Deploy. We also have another storytime workshop to elaborate and esitmate stories for a future sprint on Thursday afternoon.</p><p><b>Day Nine.</b> Thank goodness it’s Friday. There aren’t any sprint events today. We might run an ad-hoc design workshop on Friday morning to </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#26. <a href='https://www.linkedin.com/in/danielbarber/'>Dan Barber</a>, from the Customery Crew, wanted to know what it would be like inside some of Neil’s scrum events. In Scrum Dynamics 26, Neil walks Dan through one of his recent ten-day sprints day-by-day from sprint planning on Monday morning to the sprint review two weeks later. Here’s how it went…</p><p><b>Day One.</b> Sprint planning is at 3pm for two hours on Monday afternoon. We finalise the sprint goal, determine and determine the sprint backlog. On Tuesday morning, we start work on any stories carried over from the previous sprint, one-point stories and spikes. The Dynamics 365 squads hold their daily scrums at 9.15am and 9.30am. On Tuesday morning there’s a showcase for our business stakeholders. Tuesday afternoon is our retrospective for the previous sprint.</p><p><b>Day Two.</b> We have a technical design session on Wednesday morning to finalise the technical designs for the more complex stories. In the afternoon the analysts run a storytime workshop to elaborate and estimate stories for a future sprint.</p><p><b>Day Three.</b> The first product owner review session is on Thursday afternoon. It’s an opportunity for the tester to demonstrate any completed features for the product owner’s acceptance (fingers crossed).</p><p><b>Day Four.</b> Applause in Friday’s daily scrum as the first few accepted stories are moved to done. We sometimes hold back on completing all the definition of done activities until the end of the sprint so that developers can get working on another story and let the testers start testing as early as possible.</p><p><b>Day Five.</b> Monday doesn’t have any scrum events so it’s a solid development day. I’d love to say we’re halfway through the sprint backlog when we’re halfway through the sprint, but we’re often still playing catch up.</p><p><b>Day Six.</b> On Tuesday morning, some of the developers have finished all the stories they forecast they would complete. They help other developers complete their stories, work on spikes, chores and bugs. We can bring stories in from the product backlog, but only if the development team agrees that we can get the story developed and tested before the end of the sprint.</p><p><b>Day Seven.</b> Our aim is to be dev complete on all story cards by the end of the day on Wednesday so that our testers have sufficient time to test all our stories and have them accepted by the end of the sprint.</p><p><b>Day Eight.</b> We’re helping the testers by responding to feedback. We don’t track bugs reported by the testers or product owner. Instead, we just fix them on the spot. Unless they are low priority and we don’t want to fix them in this sprint, or they were reported by someone outside the scrum team. If there aren’t any bugs, then we’re finishing definition of done activities and working on spikes and chores. We’re helping our devops engineer automate all our deployment tasks. We don’t want to have any manual deployment steps. So we automate everything using Atlassian Bamboo and Octopus Deploy. We also have another storytime workshop to elaborate and esitmate stories for a future sprint on Thursday afternoon.</p><p><b>Day Nine.</b> Thank goodness it’s Friday. There aren’t any sprint events today. We might run an ad-hoc design workshop on Friday morning to </p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/26]]></link><guid isPermaLink="false">b82b71d9dd4949bfb0ce7a3cef8b9674</guid><itunes:image href="https://artwork.captivate.fm/c5537db3-671c-4ba0-a35b-118dc12c590d/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 22 Apr 2019 11:41:02 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/29c98b18-274a-429f-a52a-a34ef91100af/4152716-timeline-of-a-2-week-sprint.mp3" length="17452948" type="audio/mpeg"/><itunes:duration>24:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>26</itunes:episode><podcast:episode>26</podcast:episode></item><item><title>Reading Your Answers at the Daily Scrum</title><itunes:title>Reading Your Answers at the Daily Scrum</itunes:title><description><![CDATA[<p>#25. Neil is attempting a little experiment with a short, single question episode on the Amazing Applications podcast and on <a href='https://youtube.com/customery'>Youtube</a>. Let’s see if he can answer your questions about Scrum for Dynamics 365 in ten minutes or less.</p><p>The question in this episode is from Ruan Kilian, a Dynamics 365 developer in Brisbane, Australia. Ruan asks,</p><blockquote>“Is it acceptable for a developer to prepare and write down the answers to the three questions and read them out at the daily scrum?”</blockquote><p><br/>Listen in or watch the episode to find out why Neil think it’s perfectly acceptable but could be dangerous.</p><p>If you’d like to ask me Neil question about Scrum for Microsoft Business Applications, click on the Send Voicemail widget on Customery.com or send a video to scrum@customery.com.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#25. Neil is attempting a little experiment with a short, single question episode on the Amazing Applications podcast and on <a href='https://youtube.com/customery'>Youtube</a>. Let’s see if he can answer your questions about Scrum for Dynamics 365 in ten minutes or less.</p><p>The question in this episode is from Ruan Kilian, a Dynamics 365 developer in Brisbane, Australia. Ruan asks,</p><blockquote>“Is it acceptable for a developer to prepare and write down the answers to the three questions and read them out at the daily scrum?”</blockquote><p><br/>Listen in or watch the episode to find out why Neil think it’s perfectly acceptable but could be dangerous.</p><p>If you’d like to ask me Neil question about Scrum for Microsoft Business Applications, click on the Send Voicemail widget on Customery.com or send a video to scrum@customery.com.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/25]]></link><guid isPermaLink="false">1ffc14fffcca4d9c99b6a53fcd6ab07d</guid><itunes:image href="https://artwork.captivate.fm/75213dd5-28b5-41b9-b616-b0b3d2079312/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 22 Apr 2019 11:36:44 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/549bc337-616a-4479-bed4-b3e68b615a27/4152719-reading-your-answers-at-the-daily-scrum.mp3" length="6020949" type="audio/mpeg"/><itunes:duration>08:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>25</itunes:episode><podcast:episode>25</podcast:episode></item><item><title>Scrum Role Antipatterns</title><itunes:title>Scrum Role Antipatterns</itunes:title><description><![CDATA[<p>#24. Neil covers his top 10 antipatterns for Scrum roles in Dynamics 365 projects. </p><p>An antipattern looks like a good idea to a situation you were facing but wasn’t the best option when you look back on it. Antipatterns are traps that we want to help others avoid. </p><p>Here are Neil&apos;s top ten antipatterns for Scrum roles: </p><ol><li><b>Uncommitted product owner.</b> If your senior project stakeholder is too senior, they usually won’t have the availability required to be a committed product owner. Find someone in the next level of the organisation and backfill their job so they can be a full-time product owner for your Dynamics 365 project. </li><li><b>Committee of product owners.</b> This antipattern often occurs when we’re implementing Microsoft Business Applications across several divisions. Don’t settle for a committee of product owners from the different divisions. Find one single product owner they can all trust. Otherwise you’ll get pulled in lots of directions. </li><li><b>Overdriving product owner.</b> Often product owners with a background in sales leadership use motivation techniques, such as setting stretch targets, that often don’t work with developers. Use their enthusiasm, vision and communications skills, but watch out for them becoming a backlog troll. </li><li><b>Learn-as-you-go product owner</b>. Most product owners in a Dynamics 365 project have never been a product owner before might never have worked on a project before. For the sake of your team, your users and your organisation you deserve product owner training, to read widely about product ownership and to work closely with your scrum master for coaching on the product owner responsibilities. </li><li><b>Part-time scrum master.</b> World-class sports teams don’t expect one of the players to coach the team. Great scrum masters might be able to coach two, possibly even three teams, but it’s a full-time role that shouldn’t be handed to one of your developers. </li><li><b>Combined product owner and scrum master.</b> The goals of the product owner and scrum master can occasional come into conflict. If the product owner wants to push the team hard to meet a release deadline but the scrum master wants to preserve a sustainable pace. Keep the roles separate to balance that natural tension and avoid a conflict of interest. </li><li><b>Scrum monster</b>. Every scrum master is familiar with the rules in the Scrum guide. And they’re familiar with agile software development technical practices. Great scrum masters know when to bend the rules, and how to make the most of situations when your team can’t follow the rules. </li><li><b>Rookie scrum master.</b> It can be hard for a lot of project managers to transition into the scrum master role. It requires a mindset sift into an agile way of thinking, and Neil recommends that project managers spend a year working in a scrum team before trying to coach the team as a scrum master. </li><li><b>Sharing developers between projects.</b> Sharing a developer between projects can appear to maximise their productivity, but it can drag down the throughput of the teams relying on that developer. If you can’t dedicate a developer to your Dynamics 365 project, then make mutually agreed commitments about when they will be available so that you can determine your capacit</li></ol><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#24. Neil covers his top 10 antipatterns for Scrum roles in Dynamics 365 projects. </p><p>An antipattern looks like a good idea to a situation you were facing but wasn’t the best option when you look back on it. Antipatterns are traps that we want to help others avoid. </p><p>Here are Neil&apos;s top ten antipatterns for Scrum roles: </p><ol><li><b>Uncommitted product owner.</b> If your senior project stakeholder is too senior, they usually won’t have the availability required to be a committed product owner. Find someone in the next level of the organisation and backfill their job so they can be a full-time product owner for your Dynamics 365 project. </li><li><b>Committee of product owners.</b> This antipattern often occurs when we’re implementing Microsoft Business Applications across several divisions. Don’t settle for a committee of product owners from the different divisions. Find one single product owner they can all trust. Otherwise you’ll get pulled in lots of directions. </li><li><b>Overdriving product owner.</b> Often product owners with a background in sales leadership use motivation techniques, such as setting stretch targets, that often don’t work with developers. Use their enthusiasm, vision and communications skills, but watch out for them becoming a backlog troll. </li><li><b>Learn-as-you-go product owner</b>. Most product owners in a Dynamics 365 project have never been a product owner before might never have worked on a project before. For the sake of your team, your users and your organisation you deserve product owner training, to read widely about product ownership and to work closely with your scrum master for coaching on the product owner responsibilities. </li><li><b>Part-time scrum master.</b> World-class sports teams don’t expect one of the players to coach the team. Great scrum masters might be able to coach two, possibly even three teams, but it’s a full-time role that shouldn’t be handed to one of your developers. </li><li><b>Combined product owner and scrum master.</b> The goals of the product owner and scrum master can occasional come into conflict. If the product owner wants to push the team hard to meet a release deadline but the scrum master wants to preserve a sustainable pace. Keep the roles separate to balance that natural tension and avoid a conflict of interest. </li><li><b>Scrum monster</b>. Every scrum master is familiar with the rules in the Scrum guide. And they’re familiar with agile software development technical practices. Great scrum masters know when to bend the rules, and how to make the most of situations when your team can’t follow the rules. </li><li><b>Rookie scrum master.</b> It can be hard for a lot of project managers to transition into the scrum master role. It requires a mindset sift into an agile way of thinking, and Neil recommends that project managers spend a year working in a scrum team before trying to coach the team as a scrum master. </li><li><b>Sharing developers between projects.</b> Sharing a developer between projects can appear to maximise their productivity, but it can drag down the throughput of the teams relying on that developer. If you can’t dedicate a developer to your Dynamics 365 project, then make mutually agreed commitments about when they will be available so that you can determine your capacit</li></ol><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/24]]></link><guid isPermaLink="false">25970b03f0ce49a68ab095bcc785c52c</guid><itunes:image href="https://artwork.captivate.fm/ca6bcfd7-cfd0-4f36-8551-e0df749ecd34/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 22 Apr 2019 11:31:41 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/8e9cfcab-457d-46f0-98a6-1f6f08c6acf3/4152722-scrum-role-antipatterns.mp3" length="21699351" type="audio/mpeg"/><itunes:duration>30:04</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>24</itunes:episode><podcast:episode>24</podcast:episode></item><item><title>Hiring a Coach for Your Dynamics 365 Scrum Team</title><itunes:title>Hiring a Coach for Your Dynamics 365 Scrum Team</itunes:title><description><![CDATA[<p>#23. Neil and Dermot discuss when Microsoft Dynamics customers and partners should consider hiring a scrum master or agile coach for their project.</p><p><b>What is an agile coach and how is this role different from a scrum master?</b></p><p>A scrum master is a coach for the development team, the product owner and the organisation. Dermot reckons a scrum master can coach up to three teams.</p><p>An agile coach focuses on coaching the organisation. The growth and agile mindset of the leadership team and the organisation’s digital transformation. An agile coach is familiar with many agile frameworks and tools in addition to Scrum. Some agile coaches also coach scrum masters as well as leadership teams. Dermot’s coaching both!</p><p><b>Should Microsoft customers hire an independent scrum master or rely on their Microsoft partner to provide a scrum master for their Dynamics 365 project?</b></p><p>Dermot’s advice is that smaller customers embarking on a single project should engage a Microsoft partner with a good scrum master, but if the Dynamics project is part of a broader digital transformation programme then an independent agile coach is a good investment.</p><p><b>Should Microsoft customers hire an independent product owner?</b></p><p>After a little consideration, Neil begins to agree with Dermot that an independent product owner can when the person is trusted by the client, knows the organisation well, and is given some time to ‘bed in’ to the project.</p><p><b>Can Microsoft partners send their project managers to a Scrum training course and ask them to become a scrum masters on their next project?</b></p><p>It’s a loaded question for Dermot! It’s tough for project managers to become scrum masters on their first Scrum project. The project manager won’t have a mentor to help them adopt Scrum. This will leave the project manager, the scrum team and the client short-changed.</p><p>Neil partnered with another Microsoft partner organisation, CIBER UK, on his first Scrum project and they provided an experienced scrum master, Paul Fox, to coach the team through their first scrum project. Investing in outside help through your first Scrum project was a worthwhile idea.</p><p>Having the get-up-and-go to just try Scrum without any coaching is risky but it can work. Nick Doelman is an example of a Dynamics 365 expert whose teams adopted Scrum without hiring an experienced scrum master to coach them through their first Scrum projects.</p><p><b>What are the characteristics you should look for when hiring an agile coach or scrum master?</b></p><p>Dermot asks scrum masters situational questions about examples of how to handle difficult team members, when they’ve displayed servant leadership, how they’ve helped product owners prioritise their epics, what metrics they track and what they do with those metrics.</p><p>He’d ask agile coaches what’s the difference between an agile coach and a scrum master. What examples do they have of leading digital transformation programmes, how they have uplifted the capabilities of agile teams, and what agile frameworks they are familiar with and how they’ve leveraged them. And what other coaches do they follow and how do they keep their own experience up-to-date?</p><p>Neil has seen scrum master candidates asked to facilitate a retrospective without e</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#23. Neil and Dermot discuss when Microsoft Dynamics customers and partners should consider hiring a scrum master or agile coach for their project.</p><p><b>What is an agile coach and how is this role different from a scrum master?</b></p><p>A scrum master is a coach for the development team, the product owner and the organisation. Dermot reckons a scrum master can coach up to three teams.</p><p>An agile coach focuses on coaching the organisation. The growth and agile mindset of the leadership team and the organisation’s digital transformation. An agile coach is familiar with many agile frameworks and tools in addition to Scrum. Some agile coaches also coach scrum masters as well as leadership teams. Dermot’s coaching both!</p><p><b>Should Microsoft customers hire an independent scrum master or rely on their Microsoft partner to provide a scrum master for their Dynamics 365 project?</b></p><p>Dermot’s advice is that smaller customers embarking on a single project should engage a Microsoft partner with a good scrum master, but if the Dynamics project is part of a broader digital transformation programme then an independent agile coach is a good investment.</p><p><b>Should Microsoft customers hire an independent product owner?</b></p><p>After a little consideration, Neil begins to agree with Dermot that an independent product owner can when the person is trusted by the client, knows the organisation well, and is given some time to ‘bed in’ to the project.</p><p><b>Can Microsoft partners send their project managers to a Scrum training course and ask them to become a scrum masters on their next project?</b></p><p>It’s a loaded question for Dermot! It’s tough for project managers to become scrum masters on their first Scrum project. The project manager won’t have a mentor to help them adopt Scrum. This will leave the project manager, the scrum team and the client short-changed.</p><p>Neil partnered with another Microsoft partner organisation, CIBER UK, on his first Scrum project and they provided an experienced scrum master, Paul Fox, to coach the team through their first scrum project. Investing in outside help through your first Scrum project was a worthwhile idea.</p><p>Having the get-up-and-go to just try Scrum without any coaching is risky but it can work. Nick Doelman is an example of a Dynamics 365 expert whose teams adopted Scrum without hiring an experienced scrum master to coach them through their first Scrum projects.</p><p><b>What are the characteristics you should look for when hiring an agile coach or scrum master?</b></p><p>Dermot asks scrum masters situational questions about examples of how to handle difficult team members, when they’ve displayed servant leadership, how they’ve helped product owners prioritise their epics, what metrics they track and what they do with those metrics.</p><p>He’d ask agile coaches what’s the difference between an agile coach and a scrum master. What examples do they have of leading digital transformation programmes, how they have uplifted the capabilities of agile teams, and what agile frameworks they are familiar with and how they’ve leveraged them. And what other coaches do they follow and how do they keep their own experience up-to-date?</p><p>Neil has seen scrum master candidates asked to facilitate a retrospective without e</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/23]]></link><guid isPermaLink="false">776a6f74976e4981ace90dd0affb0d22</guid><itunes:image href="https://artwork.captivate.fm/9e20eb3a-2958-4861-a229-bf73b1acb6ea/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 22 Apr 2019 11:22:41 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/bf8b1e40-9f32-4cc0-8bf5-4205852cbaff/4152725-hiring-a-coach-for-your-dynamics-365-scrum-team.mp3" length="27027310" type="audio/mpeg"/><itunes:duration>37:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>23</itunes:episode><podcast:episode>23</podcast:episode></item><item><title>Scrum Event Antipatterns</title><itunes:title>Scrum Event Antipatterns</itunes:title><description><![CDATA[<p>#22. Some ideas turn out to be great ideas. Some ideas look like great ideas at the time but don&apos;t turn out so well in hindsight. Those are antipatterns.</p><p>A pattern is a repeatable idea that solves a common problem, and should be adopted by others. An antipattern seems like an answer to a problem, but turns out badly and should be avoided by others.</p><p>There are hundreds of Scrum antipatterns you’ll encounter as you embrace Scrum in your Dynamics 365 projects. In this episode, Neil highlights the top ten Scrum event antipatterns that he&apos;s witnessed in Dynamics 365 projects.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#22. Some ideas turn out to be great ideas. Some ideas look like great ideas at the time but don&apos;t turn out so well in hindsight. Those are antipatterns.</p><p>A pattern is a repeatable idea that solves a common problem, and should be adopted by others. An antipattern seems like an answer to a problem, but turns out badly and should be avoided by others.</p><p>There are hundreds of Scrum antipatterns you’ll encounter as you embrace Scrum in your Dynamics 365 projects. In this episode, Neil highlights the top ten Scrum event antipatterns that he&apos;s witnessed in Dynamics 365 projects.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/22]]></link><guid isPermaLink="false">a5f5a19ca0f7458197ccce2db5225ba8</guid><itunes:image href="https://artwork.captivate.fm/2bbb3af9-a912-4c40-9c21-c1e4d3fe18eb/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 08 Apr 2019 22:02:14 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/89ebd82f-a337-45e2-9be3-d37ebb3adbba/4152728-scrum-event-antipatterns.mp3" length="18562256" type="audio/mpeg"/><itunes:duration>25:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>22</itunes:episode><podcast:episode>22</podcast:episode></item><item><title>Azure DevOps with Mark Christie</title><itunes:title>Azure DevOps with Mark Christie</itunes:title><description><![CDATA[<p>#21. Mark Christie, who specialises in Dynamics 365 for Field Service at eBECS, uses Azure DevOps (formerly known as Visual Studio Team Services). He’s from Perth, the ancient capital of Scotland. On 25 January he’ll be celebrating Burns Night where the haggis is introduced to the table with bagpipes. <a href='http://365saturday.com/dynamics/scotland-glasgow/'>Dynamics 365 Saturday Scotland</a> runs on Friday 25 and Saturday 26 January, and its speakers will also be piped into the room.</p><p>Azure DevOps combines planning tools such as backlogs and boards, with development tools like source control and testing with operations features to help you compile and deploy your applications.</p><p>Neil is enjoying the forecasting feature of Azure DevOps which helps you see how long a project might take given a set of product backlog items and estimated team velocity.</p><p>Mark enjoys building Azure DevOps dashboards and that although it’s a large suite, users can use a single app, like testing, within Azure DevOps without knowing the other parts of it.</p><p>Azure DevOps is free for small project teams up to five users. Paid plans start at US$30 per month for 10 users to $750 per month for 100 users. Visual Studio subscribers are free. Microsoft partners can choose whether to provide their own instance of Azure DevOps and invite their customers to join, or whether to join their customer’s instance of Azure DevOps.</p><p>When they recorded this episode, neither Mark nor Neil knew there was an on-premise option of Azure DevOps available. There is. It’s called <a href='https://visualstudio.microsoft.com/tfs/'>Azure DevOps Server 2019</a> and it’s the successor to Team Foundation Server.</p><p>Mark outlines how he manages his product back in Azure DevOps. Mark uses tasks to manage the work required to complete user stories in his backlog whereas Neil doesn’t.</p><p>Mark also reveals a cunning track: using hashtags to label items even more quickly than using the label feature.</p><p>Mark and Neil share the different statuses they use to track how items move across their Scrum boards.</p><p>Mark’s co-worker, <a href='https://www.linkedin.com/in/richard-harding-1342a221/'>Richard Harding</a>, gets credit for how Mark’s team are using the Azure DevOps wiki feature to help stakeholders learn how to use Dynamics 365’s features.</p><p>Finally, if you think Scotsmen are famous for being frugal with their money, Mark will pay you £1.25 for a $1 note.</p><p>Mark’s blog: <a href='http://www.themarkchristie.co.uk/'>TheMarkChristie.co.uk</a></p><p>Mark’s LinkedIn profile: <a href='https://www.linkedin.com/in/themarkchristie/'>Mark Christie</a></p><p>Mark’s Twitter page: <a href='https://twitter.com/Themarkchristie'>TheMarkChristie</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#21. Mark Christie, who specialises in Dynamics 365 for Field Service at eBECS, uses Azure DevOps (formerly known as Visual Studio Team Services). He’s from Perth, the ancient capital of Scotland. On 25 January he’ll be celebrating Burns Night where the haggis is introduced to the table with bagpipes. <a href='http://365saturday.com/dynamics/scotland-glasgow/'>Dynamics 365 Saturday Scotland</a> runs on Friday 25 and Saturday 26 January, and its speakers will also be piped into the room.</p><p>Azure DevOps combines planning tools such as backlogs and boards, with development tools like source control and testing with operations features to help you compile and deploy your applications.</p><p>Neil is enjoying the forecasting feature of Azure DevOps which helps you see how long a project might take given a set of product backlog items and estimated team velocity.</p><p>Mark enjoys building Azure DevOps dashboards and that although it’s a large suite, users can use a single app, like testing, within Azure DevOps without knowing the other parts of it.</p><p>Azure DevOps is free for small project teams up to five users. Paid plans start at US$30 per month for 10 users to $750 per month for 100 users. Visual Studio subscribers are free. Microsoft partners can choose whether to provide their own instance of Azure DevOps and invite their customers to join, or whether to join their customer’s instance of Azure DevOps.</p><p>When they recorded this episode, neither Mark nor Neil knew there was an on-premise option of Azure DevOps available. There is. It’s called <a href='https://visualstudio.microsoft.com/tfs/'>Azure DevOps Server 2019</a> and it’s the successor to Team Foundation Server.</p><p>Mark outlines how he manages his product back in Azure DevOps. Mark uses tasks to manage the work required to complete user stories in his backlog whereas Neil doesn’t.</p><p>Mark also reveals a cunning track: using hashtags to label items even more quickly than using the label feature.</p><p>Mark and Neil share the different statuses they use to track how items move across their Scrum boards.</p><p>Mark’s co-worker, <a href='https://www.linkedin.com/in/richard-harding-1342a221/'>Richard Harding</a>, gets credit for how Mark’s team are using the Azure DevOps wiki feature to help stakeholders learn how to use Dynamics 365’s features.</p><p>Finally, if you think Scotsmen are famous for being frugal with their money, Mark will pay you £1.25 for a $1 note.</p><p>Mark’s blog: <a href='http://www.themarkchristie.co.uk/'>TheMarkChristie.co.uk</a></p><p>Mark’s LinkedIn profile: <a href='https://www.linkedin.com/in/themarkchristie/'>Mark Christie</a></p><p>Mark’s Twitter page: <a href='https://twitter.com/Themarkchristie'>TheMarkChristie</a></p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/21]]></link><guid isPermaLink="false">76b5e0ac88d6478aaa15125d3d9f2c58</guid><itunes:image href="https://artwork.captivate.fm/417cefa3-c166-4053-afdf-e9db54c48079/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 05 Apr 2019 19:43:00 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1c0d7429-57d2-418e-88f2-6eb234d5e812/4152731-azure-devops-with-mark-christie.mp3" length="24568264" type="audio/mpeg"/><itunes:duration>34:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>21</itunes:episode><podcast:episode>21</podcast:episode></item><item><title>Scrum in the Public Sector with Seth Bacon</title><itunes:title>Scrum in the Public Sector with Seth Bacon</itunes:title><description><![CDATA[<p>#20. Seth Bacon and Neil catch up to discuss Scrum in the public sector.</p><p>You can connect with <a href='https://www.linkedin.com/in/sethbacon/'>Seth Bacon on LinkedIn</a> and <a href='https://twitter.com/SethTBacon'>@SethTBacon on Twitter</a>. Check out Seth’s blog/vlog, <a href='http://thebaconbytes.com/'>The Bacon Bytes</a>, for Dynamics 365 administrators.</p><p>Seth’s having success implementing Dynamics 365 in city, county and state organisations in health and human services.</p><p>Seth and Neil discuss how to sell agile projects in public sector organisations, how to handle fixed-price, fixed-scope, fixed-timeline contracts and projects by encouraging the customer’s product owner to take control of prioritising the project scope and adopting an agile mindset.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#20. Seth Bacon and Neil catch up to discuss Scrum in the public sector.</p><p>You can connect with <a href='https://www.linkedin.com/in/sethbacon/'>Seth Bacon on LinkedIn</a> and <a href='https://twitter.com/SethTBacon'>@SethTBacon on Twitter</a>. Check out Seth’s blog/vlog, <a href='http://thebaconbytes.com/'>The Bacon Bytes</a>, for Dynamics 365 administrators.</p><p>Seth’s having success implementing Dynamics 365 in city, county and state organisations in health and human services.</p><p>Seth and Neil discuss how to sell agile projects in public sector organisations, how to handle fixed-price, fixed-scope, fixed-timeline contracts and projects by encouraging the customer’s product owner to take control of prioritising the project scope and adopting an agile mindset.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/20]]></link><guid isPermaLink="false">4e94004a77d943548c2b7b8f33f2fcb2</guid><itunes:image href="https://artwork.captivate.fm/18757f83-f68c-4066-8fb5-66960a6724c2/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Fri, 05 Apr 2019 10:33:16 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/472fb369-00e4-4474-896c-bd69d5115cec/4152734-scrum-in-the-public-sector-with-seth-bacon.mp3" length="24645393" type="audio/mpeg"/><itunes:duration>34:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>20</itunes:episode><podcast:episode>20</podcast:episode></item><item><title>Optimising Scrum Teams</title><itunes:title>Optimising Scrum Teams</itunes:title><description><![CDATA[<p>#19. We’re on a mission to ensure every Microsoft customer and partner successfully implements Dynamics 365 using the Scrum framework.</p><p>Do you have a question for the Scrum Dynamics podcast? Visit <a href='https://customery.com'>Customery.com</a> and click on the Send Voicemail button to have your question feature on the show.</p><p>Dermot and Neil discuss how to optimise Scrum teams on a Dynamics 365 project.</p><p>Todd Mercer, from MD Financial Management in Ottawa Canada, asks “What to do motivate a team to operate at peak capacity for a long period of time? For enterprises that can’t afford a dedicated product owner or scrum master, what roles do you see pair up on a part-time basis?”</p><p>Dermot and Neil discuss sharing the product owner, scrum master and developer roles. They also share our experience of keeping scrum teams interested and having fun on long-running projects by keeping things fun, letting them experiment, and get more involved in refining the backlog.</p><p>Using the Dedicated-Time Model or Dedicated-Team Model (<a href='https://amzn.to/2z9nmMd'>Scrum Field Guide by Mitch Lacey</a>) for managing legacy systems while deploying Dynamics 365.</p><p>Using a decision log to document design shifts from sprint to sprint in order to explain scope changes to your project sponsor and ask for the additional budget if you need it. Scope changes belong to the product owner, rather than the development team.</p><p>Having T-shaped skills in developers and cross-functional skills in a development team to avoid resource constraints. Encouraging developers to broaden their skills and knowledge to improve the team’s overall velocity.</p><p>Avoiding customisation conflicts by using a magic wand to indicate that you’re working on a commonly-used solution component. Using digital tools such as Skype or Teams and frequent conversations to keep each other up-to-date on what we’re doing.</p><p>Working on very small scrum teams and large teams. Neil recounts his experience working as a one-person development team, and Dermot and Neil worked on a team with 18 people. The Scrum Guide says development teams should have 3 to 9 people, so are Dermot and Neil crazy?</p><p>Should you split large teams into component teams and feature teams? Dermot is a fan of feature teams because they have the cross-functional skills to release an increment to production. Component teams can’t release their work into production, but Neil has seen a component team used successfully for systems integration work.</p><p>How do you manage dependencies on resources outside your scrum team? When Dermot needs firewall changes performed by the networks team he lines up the request weeks in advance to ensure there are no blockers during his sprint when the firewall changes are needed. Neil has two of the infrastructure team embedded in his programme to help raise, route and escalate dependent requests outside of my scrum teams.</p><p>Can a Dynamics team work with multiple product owners? Neil reckons they can when there is a product owner for each feature team in a scaled scrum project, but not when there is a committee of product owners. Dermot shares his experience of area and chief product owners.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#19. We’re on a mission to ensure every Microsoft customer and partner successfully implements Dynamics 365 using the Scrum framework.</p><p>Do you have a question for the Scrum Dynamics podcast? Visit <a href='https://customery.com'>Customery.com</a> and click on the Send Voicemail button to have your question feature on the show.</p><p>Dermot and Neil discuss how to optimise Scrum teams on a Dynamics 365 project.</p><p>Todd Mercer, from MD Financial Management in Ottawa Canada, asks “What to do motivate a team to operate at peak capacity for a long period of time? For enterprises that can’t afford a dedicated product owner or scrum master, what roles do you see pair up on a part-time basis?”</p><p>Dermot and Neil discuss sharing the product owner, scrum master and developer roles. They also share our experience of keeping scrum teams interested and having fun on long-running projects by keeping things fun, letting them experiment, and get more involved in refining the backlog.</p><p>Using the Dedicated-Time Model or Dedicated-Team Model (<a href='https://amzn.to/2z9nmMd'>Scrum Field Guide by Mitch Lacey</a>) for managing legacy systems while deploying Dynamics 365.</p><p>Using a decision log to document design shifts from sprint to sprint in order to explain scope changes to your project sponsor and ask for the additional budget if you need it. Scope changes belong to the product owner, rather than the development team.</p><p>Having T-shaped skills in developers and cross-functional skills in a development team to avoid resource constraints. Encouraging developers to broaden their skills and knowledge to improve the team’s overall velocity.</p><p>Avoiding customisation conflicts by using a magic wand to indicate that you’re working on a commonly-used solution component. Using digital tools such as Skype or Teams and frequent conversations to keep each other up-to-date on what we’re doing.</p><p>Working on very small scrum teams and large teams. Neil recounts his experience working as a one-person development team, and Dermot and Neil worked on a team with 18 people. The Scrum Guide says development teams should have 3 to 9 people, so are Dermot and Neil crazy?</p><p>Should you split large teams into component teams and feature teams? Dermot is a fan of feature teams because they have the cross-functional skills to release an increment to production. Component teams can’t release their work into production, but Neil has seen a component team used successfully for systems integration work.</p><p>How do you manage dependencies on resources outside your scrum team? When Dermot needs firewall changes performed by the networks team he lines up the request weeks in advance to ensure there are no blockers during his sprint when the firewall changes are needed. Neil has two of the infrastructure team embedded in his programme to help raise, route and escalate dependent requests outside of my scrum teams.</p><p>Can a Dynamics team work with multiple product owners? Neil reckons they can when there is a product owner for each feature team in a scaled scrum project, but not when there is a committee of product owners. Dermot shares his experience of area and chief product owners.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">fb274e37b2af438586972bcbec6fec8d</guid><itunes:image href="https://artwork.captivate.fm/bef1e58c-4615-44bc-8aa0-5133f326a14f/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 04 Apr 2019 20:20:05 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/9f47df5d-1b5f-467f-9e33-b17d246121f9/4152737-optimising-scrum-teams.mp3" length="31014696" type="audio/mpeg"/><itunes:duration>43:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>19</itunes:episode><podcast:episode>19</podcast:episode></item><item><title>Successfully Implementing Dynamics 365 with Scrum</title><itunes:title>Successfully Implementing Dynamics 365 with Scrum</itunes:title><description><![CDATA[<p>#18. Neil recently presented a live session on YouTube for the <a href='https://youtu.be/IALhKg0UErw'>Dynamics 365 Community Corner</a>. He recorded this special version of his presentation for the podcast covering:</p><ul><li>His first Dynamics CRM project using Scrum at Premier Medical Group</li><li>How and why he switched from Microsoft Dynamics SureStep to Scrum after publishing the functional requirements document</li><li>The horrors of basing a project plan and statement of work on a requirements specification</li><li>The definition of Scrum as a framework, not a prescriptive methodology</li><li>Scrum is one of several agile frameworks borne from the Agile Manifesto</li><li>How to describe Scrum in five minutes covering the five events, three roles, three deliverables and its principals and values</li><li>The top 10 benefits of Scrum for Dynamics 365 customers and project teams 26 tips for successfully implementing Dynamics 365 using Scrum</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#18. Neil recently presented a live session on YouTube for the <a href='https://youtu.be/IALhKg0UErw'>Dynamics 365 Community Corner</a>. He recorded this special version of his presentation for the podcast covering:</p><ul><li>His first Dynamics CRM project using Scrum at Premier Medical Group</li><li>How and why he switched from Microsoft Dynamics SureStep to Scrum after publishing the functional requirements document</li><li>The horrors of basing a project plan and statement of work on a requirements specification</li><li>The definition of Scrum as a framework, not a prescriptive methodology</li><li>Scrum is one of several agile frameworks borne from the Agile Manifesto</li><li>How to describe Scrum in five minutes covering the five events, three roles, three deliverables and its principals and values</li><li>The top 10 benefits of Scrum for Dynamics 365 customers and project teams 26 tips for successfully implementing Dynamics 365 using Scrum</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/18]]></link><guid isPermaLink="false">c65f2d3cde334e6c89f3ab83ae613a45</guid><itunes:image href="https://artwork.captivate.fm/6426c978-22db-42d6-9c53-cf202d8bbfd5/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 04 Apr 2019 20:04:08 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/47f01de2-33bf-4a1b-8216-4d29cf17466b/4152740-successfully-implementing-dynamics-365-with-scrum.mp3" length="17962020" type="audio/mpeg"/><itunes:duration>24:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>18</itunes:episode><podcast:episode>18</podcast:episode></item><item><title>Tracking Scrum Metrics</title><itunes:title>Tracking Scrum Metrics</itunes:title><description><![CDATA[<p>#17. Dermot and Neil discuss what to measure in your Dynamics 365 projects when you&apos;re using Scrum.</p><p>Tracking velocity is the basic measure of progress. Velocity is the total number of story points of &apos;done&apos; stories in each sprint and should be averaged over several sprints (usually 3 to 5 sprints).</p><p>Using velocity within the team to plan the capacity for the next sprint, and by the product owner for forecasting the release.</p><p>There&apos;s no velocity credit for partially done stories at the end of the sprint.</p><p>Velocity predictability is a measure of how close the actual velocity of each sprint is to the planned velocity to track the accuracy of estimating and capacity planning within the team.</p><p>Neil discusses using a sprint burn down chart for highlighting an issue with testing stories, and a release burn down chart for highlighting changes in project scope. What to include in an iteration report for managers and stakeholders. (Except for Dermot who doesn&apos;t do status reporting!)</p><p>Tracking effort spent on bug fixing and setting aside a buffer when planning your sprint capacity.</p><p>Tracking percentage of stories blocked within a sprint to highlight issues impeding the scrum team&apos;s progress.</p><p>Remember to surround your metrics with conversations to help your team improve their performance rather than report performance to stakeholders.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#17. Dermot and Neil discuss what to measure in your Dynamics 365 projects when you&apos;re using Scrum.</p><p>Tracking velocity is the basic measure of progress. Velocity is the total number of story points of &apos;done&apos; stories in each sprint and should be averaged over several sprints (usually 3 to 5 sprints).</p><p>Using velocity within the team to plan the capacity for the next sprint, and by the product owner for forecasting the release.</p><p>There&apos;s no velocity credit for partially done stories at the end of the sprint.</p><p>Velocity predictability is a measure of how close the actual velocity of each sprint is to the planned velocity to track the accuracy of estimating and capacity planning within the team.</p><p>Neil discusses using a sprint burn down chart for highlighting an issue with testing stories, and a release burn down chart for highlighting changes in project scope. What to include in an iteration report for managers and stakeholders. (Except for Dermot who doesn&apos;t do status reporting!)</p><p>Tracking effort spent on bug fixing and setting aside a buffer when planning your sprint capacity.</p><p>Tracking percentage of stories blocked within a sprint to highlight issues impeding the scrum team&apos;s progress.</p><p>Remember to surround your metrics with conversations to help your team improve their performance rather than report performance to stakeholders.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/17]]></link><guid isPermaLink="false">bf27855a30164de0bfa8eb45216def96</guid><itunes:image href="https://artwork.captivate.fm/0f219127-54ad-40dc-9270-f57cd24bdb7d/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 04 Apr 2019 07:48:49 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/e5c7f1c6-a1d6-4758-86fb-9ea0307c7a37/4152743-tracking-scrum-metrics.mp3" length="32273851" type="audio/mpeg"/><itunes:duration>44:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>17</itunes:episode><podcast:episode>17</podcast:episode></item><item><title>Sprint Review and Sprint Retrospective</title><itunes:title>Sprint Review and Sprint Retrospective</itunes:title><description><![CDATA[<p>#16. Dermot and Neil talk about the last two events in a sprint: the sprint review and the sprint retrospective, including:</p><ul><li>The format of sprint reviews and retrospectives</li><li>How these events are structured</li><li>Who should attend</li><li>How to tailor them for Dynamics 365 projects</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#16. Dermot and Neil talk about the last two events in a sprint: the sprint review and the sprint retrospective, including:</p><ul><li>The format of sprint reviews and retrospectives</li><li>How these events are structured</li><li>Who should attend</li><li>How to tailor them for Dynamics 365 projects</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/16]]></link><guid isPermaLink="false">1c00b30378ee4cd2825199c2b79e92a4</guid><itunes:image href="https://artwork.captivate.fm/706be1b9-42ff-47a6-b465-4d1e113d1443/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Thu, 04 Apr 2019 07:38:02 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/a5fbcbd0-e9fa-41a6-a39c-27ea70b70249/4152746-sprint-review-and-sprint-retrospective.mp3" length="29424252" type="audio/mpeg"/><itunes:duration>40:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>16</itunes:episode><podcast:episode>16</podcast:episode></item><item><title>More Listeners&apos; Q&amp;A</title><itunes:title>More Listeners&apos; Q&amp;A</itunes:title><description><![CDATA[<p>#15. Dermot’s picked up his Professional Scrum Master II and Professional Scrum Product Owner certifications. Good timing, Dermot, because our first question was from <a href='https://www.linkedin.com/in/dick-clark/'>Dick Clark at eBECS</a> who has a client project who wants to get certified in Scrum.</p><p>Neil has recorded the <a href='https://soundcloud.com/user-368099620-706946973/scrum-guide'>Scrum Guide</a> as an audio stream on SoundCloud to help Dermot get to sleep at night, and they debate whether holding a Scrum certification or having experience is more important for scrum masters.</p><p>Squads, Tribes, Chapters and Guilds. Dermot gives Neil a primer on the types of groups Scrum teams use to organise themselves as they scale. It might be called the Spotify Model, but not if you ask Spotify.</p><p><a href='https://www.linkedin.com/in/georgedoubinski/'>Joel Lindstrom</a> drops in to admit his Scrum teams have a problem right-sizing stories to fit within a sprint. The response involves splitting the epic user story into vertical slices that can still be demonstrated to the product owner at the end of each sprint even if the feature isn’t ready for release for several sprints.</p><p>Dermot also provides Neil with some advice on helping his new Scrum squads define their definition of ready, definition of done and social contract at the beginning of a new Dynamics 365 project.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#15. Dermot’s picked up his Professional Scrum Master II and Professional Scrum Product Owner certifications. Good timing, Dermot, because our first question was from <a href='https://www.linkedin.com/in/dick-clark/'>Dick Clark at eBECS</a> who has a client project who wants to get certified in Scrum.</p><p>Neil has recorded the <a href='https://soundcloud.com/user-368099620-706946973/scrum-guide'>Scrum Guide</a> as an audio stream on SoundCloud to help Dermot get to sleep at night, and they debate whether holding a Scrum certification or having experience is more important for scrum masters.</p><p>Squads, Tribes, Chapters and Guilds. Dermot gives Neil a primer on the types of groups Scrum teams use to organise themselves as they scale. It might be called the Spotify Model, but not if you ask Spotify.</p><p><a href='https://www.linkedin.com/in/georgedoubinski/'>Joel Lindstrom</a> drops in to admit his Scrum teams have a problem right-sizing stories to fit within a sprint. The response involves splitting the epic user story into vertical slices that can still be demonstrated to the product owner at the end of each sprint even if the feature isn’t ready for release for several sprints.</p><p>Dermot also provides Neil with some advice on helping his new Scrum squads define their definition of ready, definition of done and social contract at the beginning of a new Dynamics 365 project.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/15]]></link><guid isPermaLink="false">6aee8218510f4525bf8ba0341a4b4cf1</guid><itunes:image href="https://artwork.captivate.fm/7c60be90-4aee-468e-b4dd-6612af0a87e6/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 03 Apr 2019 19:50:16 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/da626473-1e6e-45a6-a68d-21f69dc594bf/4152749-more-listeners-q-a.mp3" length="24132049" type="audio/mpeg"/><itunes:duration>33:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>15</itunes:episode><podcast:episode>15</podcast:episode></item><item><title>Launching Jupiter</title><itunes:title>Launching Jupiter</itunes:title><description><![CDATA[<p>#14. Neil provides a behind-the-scenes peek into ‘Orientation Week’ in his Dynamics 365 project kicking off this week, the Jupiter Programme.</p><p>Orientation Week (O-Week) is designed to onboard two Scrum teams so that they can start delivering the Dynamics 365 workstream of an enterprise programme as quickly as possible. I talk through some of the planned O-Week activities and provide my assessment of some of the project’s risks and strengths.</p><p>What are your experiences of launching new Dynamics 365 projects? Get involved in the discussion in the <a href='https://www.linkedin.com/groups/10393410'>Scrum for Microsoft Business Apps group on LinkedIn</a>.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#14. Neil provides a behind-the-scenes peek into ‘Orientation Week’ in his Dynamics 365 project kicking off this week, the Jupiter Programme.</p><p>Orientation Week (O-Week) is designed to onboard two Scrum teams so that they can start delivering the Dynamics 365 workstream of an enterprise programme as quickly as possible. I talk through some of the planned O-Week activities and provide my assessment of some of the project’s risks and strengths.</p><p>What are your experiences of launching new Dynamics 365 projects? Get involved in the discussion in the <a href='https://www.linkedin.com/groups/10393410'>Scrum for Microsoft Business Apps group on LinkedIn</a>.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/14]]></link><guid isPermaLink="false">d51c930cd5bf4ddda738be289201cc4f</guid><itunes:image href="https://artwork.captivate.fm/d7c92f1e-e87f-4b9c-9dc9-31a269ac1db4/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 03 Apr 2019 19:40:41 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/734d9a48-6c98-4257-9b96-c0566f12e51d/4152752-launching-jupiter.mp3" length="14330052" type="audio/mpeg"/><itunes:duration>19:50</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>14</itunes:episode><podcast:episode>14</podcast:episode></item><item><title>Sprint Planning</title><itunes:title>Sprint Planning</itunes:title><description><![CDATA[<p>#13. Neil covers all aspects of sprint planning for Dynamics 365 projects:</p><ul><li>What is sprint planning and when does it take place?</li><li>Who attends sprint planning, and what to do if the product owner can’t make it?</li><li>How long is sprint planning?</li><li>What happens during sprint planning? Sprint goals, sprint backlog forecasting, Dynamics 365 feature design.</li><li>What’s needed for sprint planning?</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#13. Neil covers all aspects of sprint planning for Dynamics 365 projects:</p><ul><li>What is sprint planning and when does it take place?</li><li>Who attends sprint planning, and what to do if the product owner can’t make it?</li><li>How long is sprint planning?</li><li>What happens during sprint planning? Sprint goals, sprint backlog forecasting, Dynamics 365 feature design.</li><li>What’s needed for sprint planning?</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/13]]></link><guid isPermaLink="false">060622aef5eb43d9b741d21151f15463</guid><itunes:image href="https://artwork.captivate.fm/c0a5e95f-ddc0-4d73-bac9-4d4c8b92606c/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 03 Apr 2019 19:34:40 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/09a4baef-34dc-464e-8b85-d3b3d50ec80e/4152755-sprint-planning.mp3" length="8068754" type="audio/mpeg"/><itunes:duration>11:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>13</itunes:episode><podcast:episode>13</podcast:episode></item><item><title>The Sprint Backlog</title><itunes:title>The Sprint Backlog</itunes:title><description><![CDATA[<p>#12. Co-hosts, Neil and Dermot (yes, he&apos;s back!), discuss the sprint backlog.</p><ul><li>What is the sprint backlog and how does it relate to the product backlog?<br/> Who is responsible for the sprint backlog and who can change it?</li><li>How the development team and the product owner negotiate the contents of the sprint backlog, with the help of the scrum master.</li><li>The effect of swapping items out of the sprint backlog.<br/> How to handle capacity issues towards the end of the sprint when you’re ahead of or behind schedule.</li><li>Using a ‘Definition of Ready’ to ensure that stories selected for the sprint backlog can be developed into working features within the sprint.</li><li>Using velocity from recent sprints to forecast capacity for the upcoming sprint and how to adjust it for team members’ availability.</li><li>The types of product backlog items that can go into your sprint backlog, and whether it’s useful to use tasks to track progress during a sprint.</li><li>Should we separate out the business value delivered during the sprint from the velocity delivered during the sprint?</li><li>Using a physical Scrum board or a digital Scrum board, such as Visual Studio Team Services, and benefits and drawbacks of each, and the challenge of keeping them in sync if you decide to use both.</li><li>How to know when a product backlog item is complete at the end of the sprint, what to do if an item wasn’t finished, and why you should finish one item before starting another one.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#12. Co-hosts, Neil and Dermot (yes, he&apos;s back!), discuss the sprint backlog.</p><ul><li>What is the sprint backlog and how does it relate to the product backlog?<br/> Who is responsible for the sprint backlog and who can change it?</li><li>How the development team and the product owner negotiate the contents of the sprint backlog, with the help of the scrum master.</li><li>The effect of swapping items out of the sprint backlog.<br/> How to handle capacity issues towards the end of the sprint when you’re ahead of or behind schedule.</li><li>Using a ‘Definition of Ready’ to ensure that stories selected for the sprint backlog can be developed into working features within the sprint.</li><li>Using velocity from recent sprints to forecast capacity for the upcoming sprint and how to adjust it for team members’ availability.</li><li>The types of product backlog items that can go into your sprint backlog, and whether it’s useful to use tasks to track progress during a sprint.</li><li>Should we separate out the business value delivered during the sprint from the velocity delivered during the sprint?</li><li>Using a physical Scrum board or a digital Scrum board, such as Visual Studio Team Services, and benefits and drawbacks of each, and the challenge of keeping them in sync if you decide to use both.</li><li>How to know when a product backlog item is complete at the end of the sprint, what to do if an item wasn’t finished, and why you should finish one item before starting another one.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/12]]></link><guid isPermaLink="false">c4abad33adeb47ddad8002b083418f0c</guid><itunes:image href="https://artwork.captivate.fm/f61a6be4-36e6-44ff-a0c6-0dccfbbbd813/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Wed, 03 Apr 2019 19:03:22 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/9865a43e-a1fe-48f1-890e-3cc8efc753fb/4152758-the-sprint-backlog.mp3" length="26035568" type="audio/mpeg"/><itunes:duration>36:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>12</itunes:episode><podcast:episode>12</podcast:episode></item><item><title>Estimating the Product Backlog Using Planning Poker</title><itunes:title>Estimating the Product Backlog Using Planning Poker</itunes:title><description><![CDATA[<p>#11. Estimating product backlog items using planning poker is the topic for this episode.</p><ul><li>The benefits of planning poker: gain a shared understanding of the work, bring diverse perspectives to the estimation process and estimate the work as we learn about the Dynamics 365 system.</li><li>Who plays planning poker: the role of Scrum team developers, the product owner and proxy product owners in estimation.</li><li>When to play planning poker during each sprint: sprint planning and storytime.<br/> What to play planning poker with: planning poker cards, PlanningPoker.com, Planitpoker.com or Scrumpoker.online, or ScrumPoker4Devs from the Visual Studio Marketplace.</li><li>How to play planning poker: describe the requirement, estimate independently, reveal estimations, discuss outliers and play again until a consensus is reached.</li><li>Things to do before you play: agree your estimation units and scale, baseline user story and definition of done.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#11. Estimating product backlog items using planning poker is the topic for this episode.</p><ul><li>The benefits of planning poker: gain a shared understanding of the work, bring diverse perspectives to the estimation process and estimate the work as we learn about the Dynamics 365 system.</li><li>Who plays planning poker: the role of Scrum team developers, the product owner and proxy product owners in estimation.</li><li>When to play planning poker during each sprint: sprint planning and storytime.<br/> What to play planning poker with: planning poker cards, PlanningPoker.com, Planitpoker.com or Scrumpoker.online, or ScrumPoker4Devs from the Visual Studio Marketplace.</li><li>How to play planning poker: describe the requirement, estimate independently, reveal estimations, discuss outliers and play again until a consensus is reached.</li><li>Things to do before you play: agree your estimation units and scale, baseline user story and definition of done.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/11]]></link><guid isPermaLink="false">e958e7c84b0443d8ba3ddcd8ca4d70e4</guid><itunes:image href="https://artwork.captivate.fm/4aa1bf52-5d58-497c-93b6-06bcc2f690bb/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Apr 2019 19:58:08 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/458349a1-5984-4205-9003-8d9ddc53f630/4152761-estimating-the-product-backlog-using-planning-poker.mp3" length="15750133" type="audio/mpeg"/><itunes:duration>21:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>11</itunes:episode><podcast:episode>11</podcast:episode></item><item><title>The Product Backlog</title><itunes:title>The Product Backlog</itunes:title><description><![CDATA[<p>#10. Neil compares the to-do list on his 100-year old house to the product backlog and goes on to describe:</p><ul><li>Using epics to capture your project scope</li><li>Getting your product backlog started</li><li>Estimating backlog items using story points and not t-shirt sizes or ideal days</li><li>User stories, spikes, chores and bugs</li><li>The product backlog in sprint planning and sprint reviews</li><li>Refining the product backlog in storytime workshops</li><li>Managing the backlog in <a href='https://atlassian.com/software/jira'>Atlassian JIRA</a> or <a href='https://visualstudio.microsoft.com/team-services/'>Visual Studio Team Services</a>.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#10. Neil compares the to-do list on his 100-year old house to the product backlog and goes on to describe:</p><ul><li>Using epics to capture your project scope</li><li>Getting your product backlog started</li><li>Estimating backlog items using story points and not t-shirt sizes or ideal days</li><li>User stories, spikes, chores and bugs</li><li>The product backlog in sprint planning and sprint reviews</li><li>Refining the product backlog in storytime workshops</li><li>Managing the backlog in <a href='https://atlassian.com/software/jira'>Atlassian JIRA</a> or <a href='https://visualstudio.microsoft.com/team-services/'>Visual Studio Team Services</a>.</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/10]]></link><guid isPermaLink="false">3c587bd241e244eeabd86b472059bb10</guid><itunes:image href="https://artwork.captivate.fm/f5c57329-69b7-430e-87cf-bb2e0665dffe/60854458c4d1acdf4e1c2f79c4137142d85d78e379bdafbd69bd34c85f5819ad.jpg"/><pubDate>Tue, 02 Apr 2019 19:50:03 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/da43542a-db1b-4990-9abe-6aad88b6cfd6/4152764-the-product-backlog.mp3" length="11375342" type="audio/mpeg"/><itunes:duration>15:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>10</itunes:episode><podcast:episode>10</podcast:episode></item><item><title>Learning Scrum with Nick Doelman</title><itunes:title>Learning Scrum with Nick Doelman</itunes:title><description><![CDATA[<p>#9. Neil is joined by <a href='https://www.linkedin.com/in/nickdoelman/'>Nick Doelman</a> (<a href='https://twitter.com/readyxrm'>@ReadyXRM</a>) who shares his experience learning Scrum and applying it to one of his recent Dynamics 365 projects.</p><p>During the episode we cover:</p><ul><li>Nick’s background in Dynamics 365 since CRM 1.0 beta</li><li>Some of his recent projects for a community organisation organising summer camps, classic car auctioneer, certification portal for a company in the mining industry, a telecommunications company in the Caribbean, a reinsurance company, and others</li><li>Before starting a large Dynamics 365 implementation, Nick got started with Scrum by taking some online training courses</li><li><a href='https://app.pluralsight.com/paths/skills/the-scrum-framework'>Using the Scrum Framework</a> on Pluralsight</li><li><a href='https://scrum365.customery.com/p/introduction-to-scrum-for-dynamics-365/?product_id=502971&amp;coupon_code=CRMAUDIO&amp;affcode=135754_xdm9hh4-'> Introduction to Scrum for Dynamics 365</a> by Neil Benson</li><li>Using planning poker for team estimation of product backlog items</li><li>Finding unicorns and sunshine in the sprint retrospective</li><li>Daily scrums as camaraderie-building check-in for remote teams</li><li>The possibility of using pair programming and other technical practices in Scrum projects</li><li>Using <a href='https://visualstudio.microsoft.com/team-services/'>Visual Studio Team Services</a> features such as tags in Scrum projects</li><li>Nick will be presenting three sessions at <a href='https://d365ugsummit.com/attend/summit-register'>D365UG Summit</a> in Phoenix in October</li></ul><br/><p>Remember to download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms Worksheet</a> for a handy guide to all the Scrum terms you hear in this episode.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#9. Neil is joined by <a href='https://www.linkedin.com/in/nickdoelman/'>Nick Doelman</a> (<a href='https://twitter.com/readyxrm'>@ReadyXRM</a>) who shares his experience learning Scrum and applying it to one of his recent Dynamics 365 projects.</p><p>During the episode we cover:</p><ul><li>Nick’s background in Dynamics 365 since CRM 1.0 beta</li><li>Some of his recent projects for a community organisation organising summer camps, classic car auctioneer, certification portal for a company in the mining industry, a telecommunications company in the Caribbean, a reinsurance company, and others</li><li>Before starting a large Dynamics 365 implementation, Nick got started with Scrum by taking some online training courses</li><li><a href='https://app.pluralsight.com/paths/skills/the-scrum-framework'>Using the Scrum Framework</a> on Pluralsight</li><li><a href='https://scrum365.customery.com/p/introduction-to-scrum-for-dynamics-365/?product_id=502971&amp;coupon_code=CRMAUDIO&amp;affcode=135754_xdm9hh4-'> Introduction to Scrum for Dynamics 365</a> by Neil Benson</li><li>Using planning poker for team estimation of product backlog items</li><li>Finding unicorns and sunshine in the sprint retrospective</li><li>Daily scrums as camaraderie-building check-in for remote teams</li><li>The possibility of using pair programming and other technical practices in Scrum projects</li><li>Using <a href='https://visualstudio.microsoft.com/team-services/'>Visual Studio Team Services</a> features such as tags in Scrum projects</li><li>Nick will be presenting three sessions at <a href='https://d365ugsummit.com/attend/summit-register'>D365UG Summit</a> in Phoenix in October</li></ul><br/><p>Remember to download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms Worksheet</a> for a handy guide to all the Scrum terms you hear in this episode.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/9]]></link><guid isPermaLink="false">e04efe3d592e4d03becd00e343321047</guid><itunes:image href="https://artwork.captivate.fm/235b6e10-d06b-4109-9625-03fac348086a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Apr 2019 19:42:58 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/0749615e-3c97-48bb-abd6-e390b9f4e374/4152767-learning-scrum-with-nick-doelman.mp3" length="24807111" type="audio/mpeg"/><itunes:duration>34:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>9</itunes:episode><podcast:episode>9</podcast:episode></item><item><title>Listeners’ Q&amp;A</title><itunes:title>Listeners’ Q&amp;A</itunes:title><description><![CDATA[<p>#8. Dermot and Neil answer questions submitted by podcast listeners about:</p><ol><li>Estimating chores to reduce technical debt (<a href='https://www.linkedin.com/in/todd-mercer-a1a90929/'>Todd Mercer</a>).</li><li>Prioritizing items with dependencies and the principle of emergent design (<a href='https://www.linkedin.com/in/alan-rachid/'>Alan Rachid</a>).</li><li>Whether business analysts are part of the development team or not (<a href='https://www.linkedin.com/in/greta-sharples-963a2837/'>Greta Sharples</a>).</li><li>Planning agile projects, especially in the sales cycle (<a href='https://www.linkedin.com/in/jeffryvu/'>Jeffry van de Vuurst</a>).</li></ol><br/><p>You can submit your questions by tweeting <a href='https://twitter.com/customery'>@customery</a> or clicking on the Send Voicemail button anywhere on the Customery website.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#8. Dermot and Neil answer questions submitted by podcast listeners about:</p><ol><li>Estimating chores to reduce technical debt (<a href='https://www.linkedin.com/in/todd-mercer-a1a90929/'>Todd Mercer</a>).</li><li>Prioritizing items with dependencies and the principle of emergent design (<a href='https://www.linkedin.com/in/alan-rachid/'>Alan Rachid</a>).</li><li>Whether business analysts are part of the development team or not (<a href='https://www.linkedin.com/in/greta-sharples-963a2837/'>Greta Sharples</a>).</li><li>Planning agile projects, especially in the sales cycle (<a href='https://www.linkedin.com/in/jeffryvu/'>Jeffry van de Vuurst</a>).</li></ol><br/><p>You can submit your questions by tweeting <a href='https://twitter.com/customery'>@customery</a> or clicking on the Send Voicemail button anywhere on the Customery website.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/8]]></link><guid isPermaLink="false">d72f629090cc4389a20ca1c321c14d94</guid><itunes:image href="https://artwork.captivate.fm/8b7b9997-2ff5-4ffe-8fa0-4f8743d5fa5c/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Apr 2019 06:18:58 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/304afbac-d504-460a-b27a-9d5d9b4edf1c/4152770-listeners-q-a.mp3" length="17493194" type="audio/mpeg"/><itunes:duration>24:13</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>8</itunes:episode><podcast:episode>8</podcast:episode></item><item><title>Sprints and the Daily Scrum</title><itunes:title>Sprints and the Daily Scrum</itunes:title><description><![CDATA[<p>#7. Dermot and Neil discuss sprints and the daily scrum events in a Scrum project. </p><ul><li>What&apos;s the ideal sprint length when you&apos;re using Scrum on a Dynamics 365 project?</li><li>When is it a good idea to use special sprints like Sprint 0 or a hardening sprint?</li><li>Can you cancel a sprint?</li><li>What&apos;s the purpose of the daily scrum?</li><li>How can we run the daily scrum with remote teams?</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#7. Dermot and Neil discuss sprints and the daily scrum events in a Scrum project. </p><ul><li>What&apos;s the ideal sprint length when you&apos;re using Scrum on a Dynamics 365 project?</li><li>When is it a good idea to use special sprints like Sprint 0 or a hardening sprint?</li><li>Can you cancel a sprint?</li><li>What&apos;s the purpose of the daily scrum?</li><li>How can we run the daily scrum with remote teams?</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/7]]></link><guid isPermaLink="false">fdb03568f86945ea9219e12b9797093c</guid><itunes:image href="https://artwork.captivate.fm/6b06711b-4fd1-4ee5-8b56-a08f44542cd2/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Apr 2019 06:08:56 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/9f58545e-d9de-4f53-85b0-224a2d553b97/4152773-sprints-and-the-daily-scrum.mp3" length="29762168" type="audio/mpeg"/><itunes:duration>41:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>7</itunes:episode><podcast:episode>7</podcast:episode></item><item><title>The Development Team</title><itunes:title>The Development Team</itunes:title><description><![CDATA[<p>#6. Neil and Dermot discuss the development team in a Scrum project implementing Dynamics 365.</p><p>Covered in this show:</p><ul><li>The role of the development team in a Scrum project</li><li>What it means to be cross-functional and self-organizing</li><li>How many developers should be in your dev team</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#6. Neil and Dermot discuss the development team in a Scrum project implementing Dynamics 365.</p><p>Covered in this show:</p><ul><li>The role of the development team in a Scrum project</li><li>What it means to be cross-functional and self-organizing</li><li>How many developers should be in your dev team</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">e686246627204c6a8e4dc9bff603d027</guid><itunes:image href="https://artwork.captivate.fm/efdeacea-81a6-4c04-a0c5-848f59f8b3e1/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Tue, 02 Apr 2019 06:01:41 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/0594fa6d-4f84-468e-b317-aab8a3839aa1/4152776-the-development-team.mp3" length="18646340" type="audio/mpeg"/><itunes:duration>25:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>6</itunes:episode><podcast:episode>6</podcast:episode></item><item><title>Success with Scrum for Dynamics 365</title><itunes:title>Success with Scrum for Dynamics 365</itunes:title><description><![CDATA[<p>#5. This episode of Scrum Dynamics is brought to you live from the Dynamics 365 User Group Summit EMEA in Dublin, Ireland. In this session, Neil covers the basics of Scrum and best practices for each of Scrum’s roles, events, and deliverables from his Dynamics 365 and CRM projects over the last ten years. He also highlights the lessons learned from his first Scrum for Dynamics CRM project at Premier Medical Group.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#5. This episode of Scrum Dynamics is brought to you live from the Dynamics 365 User Group Summit EMEA in Dublin, Ireland. In this session, Neil covers the basics of Scrum and best practices for each of Scrum’s roles, events, and deliverables from his Dynamics 365 and CRM projects over the last ten years. He also highlights the lessons learned from his first Scrum for Dynamics CRM project at Premier Medical Group.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">d63a401a0132425b9a0bec93049d4f08</guid><itunes:image href="https://artwork.captivate.fm/c63ca0a3-7dd2-4ca3-9d12-c1a64749b9bc/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 01 Apr 2019 20:35:46 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/1cb2a4ac-3f33-4f5e-a4fe-6829c5551904/4152779-success-with-scrum-for-dynamics-365.mp3" length="19624829" type="audio/mpeg"/><itunes:duration>27:11</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>5</itunes:episode><podcast:episode>5</podcast:episode></item><item><title>The Role of the Scrum Master</title><itunes:title>The Role of the Scrum Master</itunes:title><description><![CDATA[<p>#4. Neil and Dermot discuss the role of the scrum master in a Dynamics 365 project.</p><ul><li>A servant leader</li><li>Is the scrum master a project manager?</li><li>The role of the scrum master in sprint events</li><li>The three questions a scrum master asks during daily standup</li><li>Project planning</li><li>Reviews and retrospectives</li><li>Do Dynamics 365 scrum masters need to be Microsoft certified?</li><li>Can scrum masters have other scrum team roles such as product owner or developer?</li><li>What are the characteristics of a good scrum master</li><li>Techniques that a scrum master should know</li><li>Can a client provide their own scrum master when the dev team is from a Microsoft partner?</li></ul><br/><p>Remember to download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms Worksheet</a> for a handy guide to all the Scrum terms you hear in this episode.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#4. Neil and Dermot discuss the role of the scrum master in a Dynamics 365 project.</p><ul><li>A servant leader</li><li>Is the scrum master a project manager?</li><li>The role of the scrum master in sprint events</li><li>The three questions a scrum master asks during daily standup</li><li>Project planning</li><li>Reviews and retrospectives</li><li>Do Dynamics 365 scrum masters need to be Microsoft certified?</li><li>Can scrum masters have other scrum team roles such as product owner or developer?</li><li>What are the characteristics of a good scrum master</li><li>Techniques that a scrum master should know</li><li>Can a client provide their own scrum master when the dev team is from a Microsoft partner?</li></ul><br/><p>Remember to download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms Worksheet</a> for a handy guide to all the Scrum terms you hear in this episode.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">ca1a22c5a45749ec81d7b81fd48f0e38</guid><itunes:image href="https://artwork.captivate.fm/23f94777-f677-496b-9f9f-95451f876b0d/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 01 Apr 2019 20:30:25 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/0cf4c86c-1d47-4d06-9833-8e47b340fa8f/4152782-the-role-of-the-scrum-master.mp3" length="17629198" type="audio/mpeg"/><itunes:duration>24:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>4</itunes:episode><podcast:episode>4</podcast:episode></item><item><title>The Product Owner</title><itunes:title>The Product Owner</itunes:title><description><![CDATA[<p>#3. Neil introduces the role of the Product Owner in Dynamics 365 projects, including:</p><ul><li>The primary responsibility of the Product Owner</li><li>Five ways the Product Owner manages the Product Backlog</li><li>Characteristics of great Product Owners</li><li>How a Product Owner spends their time</li><li>How to use Proxy Product Owners</li><li>Top ten tips for Product Owners</li><li>Where do Product Owners come from?</li></ul><br/><p>Remember to download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms cheat sheet</a> for a handy guide to all the Scrum terms you hear in this episode.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#3. Neil introduces the role of the Product Owner in Dynamics 365 projects, including:</p><ul><li>The primary responsibility of the Product Owner</li><li>Five ways the Product Owner manages the Product Backlog</li><li>Characteristics of great Product Owners</li><li>How a Product Owner spends their time</li><li>How to use Proxy Product Owners</li><li>Top ten tips for Product Owners</li><li>Where do Product Owners come from?</li></ul><br/><p>Remember to download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms cheat sheet</a> for a handy guide to all the Scrum terms you hear in this episode.</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/3]]></link><guid isPermaLink="false">4e62798b5bf04696a3423e21f13a8b83</guid><itunes:image href="https://artwork.captivate.fm/50645e69-67ea-4af0-804d-4a90e2c6674c/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 01 Apr 2019 20:06:34 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/ad4db8c0-ba29-43be-9885-be24e79fc4f6/4152785-the-product-owner.mp3" length="9070475" type="audio/mpeg"/><itunes:duration>12:32</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>3</itunes:episode><podcast:episode>3</podcast:episode></item><item><title>The Scrum Framework</title><itunes:title>The Scrum Framework</itunes:title><description><![CDATA[<p>#2. Neil and Dermot introduce the Scrum framework’s events, roles, deliverables and the Scrum theory.</p><p>We cover:</p><ul><li>Sprints, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective events</li><li>Product Owner, Scrum Master and Development Team roles</li><li>Product Backlog, Sprint Backlog and Product Increment deliverables</li><li>Empirical process control, and the pillars and principles of the Scrum theory</li></ul><br/><p>Download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms cheat sheet</a> to go along with this episode for a handy guide to all the Scrum terms you’ll hear in this show.<br/><br/>#Scrum</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#2. Neil and Dermot introduce the Scrum framework’s events, roles, deliverables and the Scrum theory.</p><p>We cover:</p><ul><li>Sprints, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective events</li><li>Product Owner, Scrum Master and Development Team roles</li><li>Product Backlog, Sprint Backlog and Product Increment deliverables</li><li>Empirical process control, and the pillars and principles of the Scrum theory</li></ul><br/><p>Download the <a href='https://www.customery.com/blog/2018/3/5/scrum-terms-worksheet'>Scrum Terms cheat sheet</a> to go along with this episode for a handy guide to all the Scrum terms you’ll hear in this show.<br/><br/>#Scrum</p><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[https://amazingapps.show/2]]></link><guid isPermaLink="false">2285458943d04290a67b01e84aa6ba88</guid><itunes:image href="https://artwork.captivate.fm/52728f40-10de-4331-abaf-64af125cc68a/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Sun, 31 Mar 2019 12:37:50 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/7e170143-5ec3-41e3-aa5b-06d572240e50/4152788-the-scrum-framework.mp3" length="19202688" type="audio/mpeg"/><itunes:duration>26:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>2</itunes:episode><podcast:episode>2</podcast:episode></item><item><title>Origin Stories</title><itunes:title>Origin Stories</itunes:title><description><![CDATA[<p>#1. This is the premiere episode of the Scrum Dynamics podcast with Neil Benson and Dermot Ryan. If you have heard of Scrum or would like to use it in one of your Microsoft Dynamics 365 projects, you’re in the right spot.</p><ul><li>What is Agile</li><li>What is Scrum</li><li>Using Scrum for packaged software vs custom development</li><li>Scrum vs Waterfall</li><li>Soft skill benefits of Scrum</li><li>Sustainable delivery</li><li>The role that management plays in Scrum</li><li>Budgeting for a Scrum project</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></description><content:encoded><![CDATA[<p>#1. This is the premiere episode of the Scrum Dynamics podcast with Neil Benson and Dermot Ryan. If you have heard of Scrum or would like to use it in one of your Microsoft Dynamics 365 projects, you’re in the right spot.</p><ul><li>What is Agile</li><li>What is Scrum</li><li>Using Scrum for packaged software vs custom development</li><li>Scrum vs Waterfall</li><li>Soft skill benefits of Scrum</li><li>Sustainable delivery</li><li>The role that management plays in Scrum</li><li>Budgeting for a Scrum project</li></ul><br/><a rel="payment" href="https://buymeacoffee.com/amazingapps">Support the show</a><p><b>CONNECT</b><br/>🌏<a href='https://amazingapps.show'> Amazing Apps</a> website<br/>🟦 <a href='https://linkedin.com/company/customery'>Customery on LinkedIn</a><br/>🟦 <a href='https://linkedin.com/in/neilbenson'>Neil Benson on LinkedIn</a> <br/><br/><b>MY ONLINE COURSES</b><br/>🚀 <a href='https://customery.com/foundations'>Agile Foundations for Microsoft Business Apps</a> <br/>🏉 <a href='https://customery.com/scrum'>Scrum for Microsoft Business Apps</a> <br/>📐 <a href='https://customery.com/estimating'>Estimating Business Apps </a><br/><br/>Keep experimenting 🧪<br/>-Neil</p>]]></content:encoded><link><![CDATA[http://amazingapps.show]]></link><guid isPermaLink="false">a3dc6cc42cf549e0aa1ee993607235a6</guid><itunes:image href="https://artwork.captivate.fm/ee320472-e8c6-4569-9000-2fde36ac7472/6861a7550229613e3387373f20ad829ba4bc5767dd8eb92e70a0abe304d4e657.jpeg"/><pubDate>Mon, 25 Mar 2019 17:25:09 +1000</pubDate><enclosure url="https://podcasts.captivate.fm/media/75a71c13-8538-4634-8266-d28c17701dd2/4152791-origin-stories.mp3" length="13257886" type="audio/mpeg"/><itunes:duration>18:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>1</itunes:episode><podcast:episode>1</podcast:episode></item></channel></rss>