The Australian Small Business Show

What Can You Get an Offshore VA To Do For You?

Sun, 12 Apr 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

In this episode we’re diving into a really practical topic for small business owners, how to effectively use offshore virtual assistants in your business. Following on from a recent conversation with a VA provider, we unpack what offshore support actually looks like in practice and how to approach it in a way that sets you up for success, rather than frustration.

We break down the common misconceptions around virtual assistants and why thinking of them as a “do everything” role can lead to poor outcomes. Instead, we explore how to get the best results by engaging offshore support for specific, task based work that is repetitive and easy to delegate. We also share real examples of how this can look in your business, from design work and website updates through to scheduling and admin tasks.

A big part of the conversation focuses on how to actually make this work day to day. We talk about the importance of onboarding, training and setting clear expectations, as well as understanding cultural differences that can impact communication and performance. We also discuss the difference between treating offshore support as a quick fix versus integrating them as part of your broader team, and how that decision can significantly impact your results.

Finally, we share practical tips to help you get started, including how to identify the right tasks to delegate, where to find the right people and how to manage the working relationship effectively. If you’re looking to buy back your time and streamline your operations, this episode will give you a clear and realistic view of how offshore VAs can support your business.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

How to Stay in Business 20 + Years

Sun, 05 Apr 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

In this episode we’re celebrating a huge milestone and diving into what it really takes to stay in business for 20 plus years – as Kristy-Lee is celebrating 20 years in business!

We unpack the journey from those early days of starting a business, including the risks, the rapid setup and the reality of just getting started, through to what it takes to build something sustainable over the long term. We share some honest reflections on what worked, what didn’t and why longevity in small business is far less common than many people think.

We also explore the key phases of growth and change that happen over time. From rapid early expansion, hiring a team and evolving services, through to navigating challenging periods like economic downturns and shifting markets. We talk about the importance of adapting your business model, learning from mistakes and making tough calls when something is no longer aligned. This includes transitioning services, changing delivery models and ultimately moving into an online business well before it became the norm.

A big focus in this episode is on mindset and resilience. We discuss the importance of being gritty, staying consistent and being willing to do the boring but necessary work that builds a successful business. We also share why knowing your market, spotting opportunities and being willing to pivot quickly can give small businesses a real advantage over larger competitors.

Finally, we wrap up with practical advice for anyone starting out or wanting to go the distance in business. We talk about the value of surrounding yourself with other business owners, learning continuously, seeking out mentors and backing yourself even when things feel uncertain. If you’ve ever wondered what it takes to build a business that lasts, this is an episode you won’t want to miss.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Buying a Car in Your Business with Warwick Jackson from Fox Group Chartered Accountants

Sun, 29 Mar 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

Today we are joined by returning guest Warwick Jackson from Fox Group Chartered Accountants to talk about buying a car in your business.

We explore the key considerations you need to think about before making a purchase, including how your business structure impacts the tax treatment and why it is so important to plan ahead rather than making decisions at the dealership.

We dive into the complexities of fringe benefits tax and why it often catches business owners out. We break down how it works in simple terms, the importance of understanding private versus business use, and why keeping a logbook can make a significant difference to your outcomes. We also bust some common myths, including the idea that signage on your car automatically makes it tax deductible, and share practical advice on how to stay compliant and avoid costly mistakes.

Throughout the episode we also explore the financial side of things, including GST implications, depreciation limits and the hidden traps that can come with purchasing higher value vehicles through your business. We also touch on electric vehicles and the potential tax advantages currently available, along with why it may still be worth keeping records even when certain exemptions apply.

Finally, we round out the conversation with practical tips around financing your vehicle purchase, managing cash flow and avoiding common pitfalls like balloon payments. As always, we emphasise the importance of speaking with your accountant before making any big decisions so you can structure things in the most effective way for your business.

If you’d like to connect with Warwick you can find the details on their website here:

https://www.foxgroup.com.au/

Or connect with him on LinkedIn here: https://www.linkedin.com/in/warwick-jackson-2744b615/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Mastering Difficult Conversations With Your Staff

Sun, 22 Mar 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

In this episode we dive into a topic that so many small business owners struggle with, having difficult conversations.

We unpack why these conversations are often avoided, how that avoidance can actually make things worse, and the hidden cost it can have on your team, your time and your overall business performance. We also explore the reality that difficult conversations show up in many forms, from underperformance and behavioural issues through to pay rise discussions, promotions and even interviews.

We share real examples of the types of conversations that come up in small business and why putting them off can lead to bigger problems down the track. In particular, we discuss how delaying these conversations can create confusion for team members, impact team culture and even make your eventual response seem like an overreaction. We also touch on the importance of setting clear expectations early, especially during the hiring process, to avoid difficult situations later on.

A big focus of this episode is giving you practical strategies to approach these conversations with more confidence. We talk about the importance of getting clear on your objective before going into the conversation, understanding your team members communication styles, and tailoring your approach so your message is actually heard. We also highlight the value of being specific, prepared and aligned, particularly if you are working with a business partner or leadership team.

Finally, we share some simple but powerful tips to help you take action, including why you should not delay these conversations, how to structure them effectively, and the importance of following up afterwards. If this is something you find challenging, we also share details of an upcoming workshop designed to help you prepare, script and confidently handle your next difficult conversation.

Want to join Kristy-Lee’s upcoming workshop on this topic? Get your free seat here:

https://www.peoplepoweredbusiness.com.au/handled

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

How an Offshore VA Can Help You and Your Business with Kristy Smith from Virtual Elves

Sun, 15 Mar 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

Today we are joined by Kristy Smith from Virtual Elves to chat about how offshore virtual assistants can support you in your small business.

Kristy and her team at Virtual Elves help busy entrepreneurs scale faster through virtual assistant support, without burn out or the high cost of hiring employees. Virtual Elves is an Australian-managed outsourcing agency connecting skilled Filipino virtual assistants with growing Australian businesses.

Kristy started the business over 15 years ago and Virtual Elves has become a trusted partner to hundreds of business owners who value quality, consistency, and care. She is a speaker, mentor, and strategist, sharing what she has learned about building sustainable systems, leading with empathy, and growing teams that genuinely thrive — both in Australia and the Philippines.

In this discussion we explore how the concept of a “VA” has changed over time and how businesses can now access a wide range of specialised skills from global talent, particularly in places like the Philippines. From admin and bookkeeping support through to marketing, SEO and customer service, we discuss the many ways virtual assistants can help small business owners free up their time and focus on higher value work.

We also unpack some of the common misconceptions about working with offshore team members. We discuss why expectations need to be realistic, why one person cannot do every role in your business, and why it is often better to engage multiple specialists rather than expecting a single VA to handle everything.

We also chat about why strong systems, clear processes and well written briefs are essential if you want to get the best results from any team member, whether they are local or overseas.

We also touch on some of the legal considerations that small business owners should be aware of when hiring internationally, and why working with an agency or employer of record can help reduce risk.

If you have ever wondered whether a virtual assistant could help you buy back time in your business, this episode is packed with practical insights and considerations to help you decide if it is the right step for you.

To connect with Kristy and her team you can find their website here: https://virtualelves.com.au/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

The Importance of Your Email List

Sun, 08 Mar 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

In this episode we discuss the importance of building and maintaining an email list for your small business. With so much attention placed on social media followers, likes and engagement, it can be easy to overlook one of the most valuable marketing assets you can have. We unpack why your email list is something you truly own, unlike social media platforms where algorithms change and accounts can disappear overnight.

We explore why email remains one of the most effective ways to communicate directly with your audience and nurture relationships with potential and existing customers. From sharing useful insights and personal updates, through to promoting offers or important business updates, email gives you a direct line of communication that you control. We also discuss how authentic, human communication can dramatically improve engagement and open rates.

In this episode we also dive into practical ways to start building your email list, regardless of your industry. Whether you run an online business, an accounting firm, a trade service or a hospitality venue, collecting customer email addresses can be simple when there is a clear exchange of value. We share ideas for encouraging sign ups, discuss different types of email lists you might maintain, and explain how nurturing your audience over time can lead to stronger relationships and more sales.

Finally, we highlight some important considerations including the need to keep your list updated, communicate regularly, and comply with Australian email marketing laws such as providing clear opt in and opt out options. If you already have an email list, this episode will prompt you to ask whether you’re using it as effectively as you could be.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Are You Clear on Your Company Values

Sun, 01 Mar 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show

In this episode we are following on from our conversation last week with returning guest Amy Lee from Heart Content, and picking up on one of the key threads she raised – business values. We unpack what business values actually are, how they differ from your value proposition, and why so many small business owners either overlook them or treat them as something that just gets written on a wall and forgotten.

We discuss the difference between operational standards and true values, and why your values should act as your non negotiables and guiding principles in business. We explore how your values influence the customers you choose to work with, the decisions you make, the services you offer and even how brave you are in saying no when something does not align. We also share some honest reflections on how values evolve over time, both personally and professionally, and how that impacts the way we run our businesses.

We dive into practical ways to ensure your values are not just words, but actually embedded in your systems, processes and customer journey. From onboarding your team to reviewing your website messaging, auditing your customer experience and even looking at your Google reviews, we share simple ways to check whether your business is truly aligned with what you say you stand for. We also talk about how clearly articulated values can help attract the right customers and repel the wrong ones.

If this episode has prompted you to revisit your own business values, we would love to hear from you. Reach out and let us know what your top three values are and how you are bringing them to life in your business.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Why Every Small Business Needs a Brand Story Strategy with Amey Lee from Heart Content

Sun, 22 Feb 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

Today we are joined by returning guest Amey Lee from Heart Content.

With years of experience helping brands bring together story, strategy, and content, Amey shows business owners how to increase their impact, streamline their marketing, amplify their message and attract their tribe by harnessing the power of brand story.

Her career in brand and marketing spans more than 20 years and includes clients such as Fernwood Fitness, Guild Insurance, Atherton and a role at the BBC where she helped deliver a learning campaign and broke a world record in the process.

Amey’s creative brain can turn out winning ideas and brilliant copy, whilst her strategic half is an expert in finding your difference, establishing your value, identifying your audience and translating these ideas into tangible goals that help to grow your business.

In this episode we dive deep into the power of brand story strategy and why it matters so much for small and medium sized businesses. We unpack the common misconceptions around brand story, and explore why it is so much more than just your ‘About’ page or a few social media posts.

We discuss how every touch point in your business contributes to your brand story, from your marketing and messaging to your onboarding, customer service and even the decisions you make about which opportunities to say yes or no to.

We also explore the difference between traditional brand strategy and brand story strategy, and why putting your customer at the centre of your brand is the real game changer. In this episode we break down the six key elements of brand story strategy including vision, mission, values, differentiators, tribe and personality, and we talk about how these pillars can become a practical decision making tool in your business. Whether you are assessing referral partnerships, marketing opportunities or new product ideas, having clarity in your brand story can save you time, money and a whole lot of misalignment.

Importantly, we chat about why brand story is not something you just set and forget. We discuss when to revisit it, how it supports retention and advocacy, and why it can help you attract the right clients while repelling the wrong ones. If you have ever felt stuck, out of alignment or unsure about your next move in business, this conversation will give you a framework to bring everything back into focus and create a brand your customers genuinely feel part of.

If you would like to learn more about Amey’s Brand Story Strategy Workshop, be sure to check out the details and join the waitlist for the next intake. You can do that here: https://www.heartcontent.com.au/bssw

If you’d like to contact Amey you can reach her:

At her website: https://www.heartcontent.com.au/

On LinkedIn: https://www.linkedin.com/in/ameylee/

On Instagram: @heartcontentau

On Facebook: https://www.facebook.com/heartcontentau

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Is It Time to Rethink Your Customer Experience and Update Your Customer Journey?

Sun, 15 Feb 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

In this episode we’re diving into the customer journey and why it’s time for small business owners to refresh and rethink how we attract, convert and retain customers in 2026. We unpack the difference between the buyer’s journey and the customer experience journey, and why both deserve intentional planning rather than being left to chance.

From awareness right through to advocacy, we explore how we can be more strategic instead of simply chasing new leads and hoping for the best.

We talk about how the role of websites is changing, how AI is influencing buyer behaviour, and why trust is becoming more important than ever. With shorter attention spans and more noise in the market, we discuss how to create a seamless, low friction experience that helps customers move from consideration to decision quickly. We also share a real life example of how something as simple as an easy payment process or a well placed QR code for reviews can make a huge difference in the overall journey.

Importantly, we explore the often overlooked parts of the journey including repeat business, referrals, reviews and even offboarding customers well. We discuss why systems are critical if you want to consistently nurture relationships, encourage advocacy and handle feedback, both positive and negative, with confidence. If you have not reviewed your customer journey recently, this episode will prompt you to step back and look at the full picture from first touchpoint to long term loyalty.

Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you! Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Keeping Things Human When You Automate

Sun, 08 Feb 2026 05:00:00 +1000

Hello and welcome to this week's episode of The Australian Small Business Show.

In this episode, Matt and Kristy-Lee are joined by returning guest Val from Viya Technology to explore a very timely topic for small business owners, how to automate your business without losing the human touch. With AI and automation tools becoming more accessible than ever, many business owners are keen to improve efficiency but are equally concerned about how technology might impact customer experience, relationships and trust.

Val shares practical insights into finding the right balance between automation and human interaction. The conversation unpacks how to identify which parts of your customer journey are suitable for automation, and which areas should remain human-led to preserve value and connection. Using relatable examples, Val explains why understanding your ideal client and their expectations is critical before implementing any new technology.

Matt and Kristy-Lee also share real-world experiences from their own businesses, discussing onboarding, client communication and content creation. They talk candidly about where automation has worked well, where it has not, and why transparency and feedback are essential when introducing AI or automated processes into your business.

This episode is a must-listen for small business owners who want to leverage automation and AI thoughtfully, improve efficiency, and still deliver a genuine, human experience for clients, customers and teams.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Is Employee Loyalty Dead?

Sun, 01 Feb 2026 05:00:00 +1000

Hello and welcome to this weeks episode of The Australian Small Business Show.

In this episode, Matt and Kristy-Lee tackle a big question many small business owners are asking right now, is employee loyalty dead? Drawing on their own experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has shifted. With changing expectations, generational differences and the lasting impact of the pandemic, the old rules around work and loyalty no longer seem to apply in the same way .

The conversation dives into why job security is no longer the primary driver of loyalty, and how employees are increasingly taking ownership of their own careers. Matt and Kristy-Lee discuss why modern loyalty looks less like a lifetime commitment and more like being engaged, committed and aligned while someone is part of your business. They also unpack how leadership, development, flexibility and feeling valued now play a far bigger role than simply a pay cheque.

This episode is a must listen for business owners who are struggling with staff retention or feeling frustrated by changing workforce expectations. Matt and Kristy-Lee share practical insights into how employers can reset their mindset, evolve their leadership approach and build genuine loyalty that works for today’s workforce. Loyalty, as they explain, is not dead, it’s just different.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

How to Hire Better in 2026

Sun, 25 Jan 2026 05:00:00 +1000

Hello and welcome to this week's episode of The Australian Small Business Show.

In today’s episode, Matt and Kristy Lee dive into one of the biggest challenges facing small business owners right now hiring the right people in a rapidly changing landscape. With 2026 firmly on the horizon, they explore how the rules of recruitment are shifting, why hiring mistakes are more costly than ever, and how business owners need to adapt their approach to attract and retain great staff in a competitive market .

Kristy shares her expertise in recruitment, unpacking how AI is impacting both sides of the hiring process. From AI written resumes and cover letters to smarter use of technology in screening and job ads, this conversation highlights why business owners need to be more discerning, faster in their processes, and clearer than ever on what they actually need from a role. They also discuss why cover letters are losing relevance, the importance of speed in hiring, and why passive candidates are often your best option.

The conversation also looks beyond the hire itself, emphasising the importance of always on recruitment strategies, using platforms like LinkedIn effectively, and ensuring your online presence genuinely reflects what it is like to work in your business. Matt and Kristy also talk about hiring as a retention strategy, the need to reassess roles before replacing them, and why onboarding should begin the moment a job offer is accepted.

If you are planning to hire in 2026, or are already feeling overwhelmed by recruitment decisions, this episode is packed with practical insights to help you hire better, smarter, and with confidence.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/

Getting Help to Systemise Your Business

Sun, 18 Jan 2026 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we have a returning guest - James Brown from BizTach Guru. James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.

James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.

Through his venture, BizTech Guru, he introduces business owners to SYSTEMology and works closely with David Jenyns, the founder of systemHUB and the SYSTEMology movement, diving deep into the methodology and building out course curriculums.

James has presented to over a thousand people about SYSTEMology and has worked directly with over a hundred business owners himself to implement this methodology.

Today we talk with James about when it might be time to outsource and get support systemising your business and how you might go about doing that.

James helps us understand when our businesses need help systemising, what that means and how to go about getting specialist help.

We have a look at how to identify the signs that your business needs some help, how to determine if a task is better to be outsourced rather than trying to do everything yourself and what the steps are for engaging a systems expert like James.

Your business might be making good money, but you feel like you just don’t have your head above water. That may be the time to start thinking about improving your systems.

If you’d like to connect with James, you can find his website here:

https://www.biztechguru.com.au/

Or connect with him on LinkedIn here: https://www.linkedin.com/in/systemologist/

Want to hear more from James? Listen to our previous chat on Episode 52 - The Core Systems Every Business Needs with James Brown from BizTech Guru | Podcasts

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

What's Your Word of the Year?

Sun, 11 Jan 2026 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are discussing our words of the year and why a word of the year can be more powerful than a New Year Resolution. It is not about perfection; it is all about direction.

How you choose your word of the year will be personal to your journey as a small business owner. It should solve a current problem and help guide your decision when things get busy or messy.

Your word of the year, like a New Year's Resolution, should make you fee slightly uncomfortable. So some thought is needed to ensure that it motivates change. Some prompt questions could be – What do I need more of this year?, What has been missing?

In this episode Kristy-Lee and Matt share their own words of the year. You will be surprised how different they are.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The Importance of Slowing Down to Speed Up

Sun, 04 Jan 2026 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are discussing the importance of slowing down to speed up in business, and why we all find it so hard as entrepreneurs and small business owner to take a break, re charge, refill our cup and take the time we need to pause.

When we don’t take time to slow down, pause and rest, it’s very easy to get stuck in the weeds, and feel like you’re constantly chasing everything and everyone – and getting nowhere.

Taking a break, pausing, slowing down can lead to feelings of guilt, worry and concern about the business – but the reality is the reward is far higher than the risk.

When you pause you recharge your battery, both physically and mentally. This allows you to make better decisions, innovate, be creative and strategize better.

In this episode Kristy-Lee and Matt share their own experiences and strategies of how slowing down to speed up has helped them in their businesses.

Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The Power of Breathwork to Help You and Your Small Business with Anthony Hopson

Sun, 28 Dec 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we’re joined by returning guest Anthony Hopson. When we last had Anthony on the podcast he was talking about his work as a Finance Broker with his business Urban Brokers and today he is back to talk about how he supports business owners in an entirely different way – through teaching Breathwork.

As Anthony shares today, how we breathe impacts our work performance, stress management, decision making and emotional regulation. Put simply, our state of being affects our breath, and our breath affects our state of being.

Being unable to emotionally regulate can affect our quality of life – relationships at home, work, school, and social interactions. Breathwork can help with this.

How we breathe can influence our stress response and how we can regulate from stressful events.

In business, this can help with things like decision making, navigating difficult conversations, analysing information and pretty much all aspects of running a business.

Breathwork and Ice/cold water immersion can be used therapeutically to: down-regulate and heal from chronic stress’ and trauma; managing anxiety including workplace stress/ task overwhelm and burnout; up-regulate out of depression and enhance energy production; improve sports and workplace performance through achieving higher focus – making more consistent coherent, balanced and emotionally regulated decisions.

If you’re interested in learning more and working with Anthony you can contact him on Instagram here:

https://www.instagram.com/the_urbanbroker/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Our 2025 year in Review and What's Happening in 2026

Sun, 21 Dec 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode Kristy-Lee and Matt are talking through their 2025 years in review, from the lessons learnt to what went well. For many of us it’s been a tough year in business, so we’re not going to sugar coat it, this has been one of those years. Expectations have been high, budgets have been low and tensions have emerged.

Then we turn our minds to 2026 and what we have on the horizon, both for the Australian Small Business Show and in our respective businesses, and life in general.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The 3 Questions to Ask Yourself Before The Year Wraps Up

Sun, 14 Dec 2025 03:30:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode Kristy-Lee is sharing a simple but really helpful reflection practice that she does at the end of each year to help her start to map out how she will start the year ahead.

And to show we walk the talk, we’re going to walk through this exercise live with you.

There are 3 questions to ask yourself before the year wraps up:

1) What will you stop doing in 2026?

2) What will you keep doing in the new year?

3) What will you start doing next year?

You can ask these questions of yourself for your business as a whole, every part of business, your health, your relationships, or just life!

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

To sign up to our newsletter, head over to the website at: https://www.theaustraliansmallbusinessshow.com.au/

The Systems and Structures That Keep Us Sane in Business

Sun, 07 Dec 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we up from last week’s conversation with Elise from Thryv, shifting the focus away from tech tools and toward the deeper systems and processes that make a small business more resilient.

As the year winds down and business owners across the country juggle school events, holidays, deadlines, and fatigue, they explore what it really takes to run a business that doesn’t constantly feel like a roller coaster.

Our goal: helping small business owners put structure around the day-to-day so the whole operation doesn’t depend on one person showing up perfectly every single day.

We begin with the backbone of every successful business, communication. From predictable team meetings to clear communication channels and consistent follow-through, we look at how these rhythms build trust and stability inside a team.

Communication isn’t just internal; it’s also how you update customers, manage workflows, and keep everyone aligned when things change.

Operations come next, including SOPs, flow charts, calendar structures, and review cycles. We speak candidly about how often small business owners keep everything in their head, even though it’s now easier than ever to capture processes using screen recordings or AI tools. Well-documented processes mean work can continue even when key team members are away, sick, or overloaded.

We also explore decision-making frameworks, structures that prevent reactive choices, protect the business from wrong-fit clients, and guide consistent responses when things go wrong, such as losing a major client.

Of course we also need systems for how you deliver your product or service. Whether it’s a client experience flow, consistent advice delivery, or using templates and scripts to ensure quality, we highlight how predictable delivery creates trust and scalability.

Then there are financial systems. Not just bookkeeping, but true financial visibility. Knowing your numbers, tracking budgets, understanding acquisition metrics, and building recurring revenue models to reduce financial pressure.

Finally, we wrap with a reminder that business resilience also depends on personal resilience. Burnout is real, especially at this time of year.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Building Business Resilience Through Smarter Technology with Elise Balsillie from Thryv

Sun, 30 Nov 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re joined by Elise Balsillie from Thryv to talk about building business resilience and growth through smarter technology.

As Head of Thryv Australia and New Zealand, Elise leads teams across customer channels, helping businesses streamline operations, embrace technology and grow with confidence through digital transformation.

With more than 25 years of experience in media, education and technology, including two decades at Thryv, Elise is passionate about empowering small businesses and delivering solutions that provide them a competitive edge.

Under her leadership, Thryv has been recognized as an 'Employer of Choice' for two consecutive years, reflecting her commitment to people and culture.

Elise completed leadership programs from the Australian Institute of Company Directors and Harvard Business School.

Connect with Elise and the team at Thryv at www.thyrv.com.au

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Closing Your Business Over Christmas? How to Get It Right and Avoid Unnecessary Headaches

Sun, 23 Nov 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re talking about a time of year we all look forward to, but can often come with unnecessary headaches – Christmas close downs. Here’s what we cover:

Communicating the Closure Early:

Start telling people now, if you haven’t already. Use every channel: website banner, Google Business Profile, email list, socials, invoice footer, and phone voicemail. Be explicit about things like final working day, re-opening day, response times during shutdown and your emergency contact process (if you offer it).

Preparing Your Team:

With your staff, ensure you are following the correct process according to the relevant Modern Awards. Lock in leave dates early so there are no surprises and people have time to prepare. Make clear who’s “on call”, if anyone. Double-check payroll runs, public holidays, award requirements, leave loading, contractor cut-off dates.

Client Expectations & Boundary Setting:

Set boundaries like you mean them:

“We are closed — emails will not be answered until X date.”
“Urgent work must be booked before X.”

Operational Wrap-Up Before Shut Down

Checklist to run through:

Final billings & invoices out
Chase debtors before Christmas (January money is imaginary money)
Stocktake and re-ordering set for January
Auto-responses set up
Backups done
Client files and jobs moved to “ready to resume” status
Update your phone voicemail (rookie mistake if you forget)

Security & Risk Management:

Be sure things are secure. Turn off what should be off. Lock what should be locked. If you’re a physical premises: alarms, cameras, shutters, utilities. If you’re digital: revoke any temp access, update passwords, check MFA settings.

Cashflow Strategy for December/January:

December can be a cash-in month, use it. If January is quiet considering things like bringing forward billings, pre-sell work for mid-January, offer early-bird discounts for Feb start dates and set aside a “silly-season float” to cover BAS, wages, and GST surprises.

Use the Break Properly:

This may be the only time that you genuinely get to rest – use it!

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

6 Sales Tips for Small Business Owners

Sun, 16 Nov 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are sharing 6 Sales Tips for Small Business Owners Sales is the lifeblood of every small business. But let’s be real, most of us don’t love it….

This episode breaks down how to sell more effectively without feeling “salesy,” and how small business owners can turn conversations into conversions.

1. The Mindset Shift:

From Selling to Helping People hate being sold to but love being helped. Position your offer as a solution, not a transaction. Reframe sales as serving, you’re solving a problem that matters.

2. Know Your Customer:

Identify your ideal client, what keeps them up at night? Use their language, not yours. Mirror the way they describe their challenges. Don’t sell to everyone; speak directly to your niche.

3. Nail Your Offer:

Clarity beats cleverness. Make your product or service easy to understand and buy. Know the what it is that your thing does for your ideal client.

4. Build Trust Before You Pitch:

People need at least 6-7 touch points before they will buy. You really need to build the know like and trust factor. Use content (podcasts, blogs, emails, social proof) to show your expertise. Case studies and testimonials are gold. Consistency and authenticity build familiarity, and familiarity builds trust.

5. Close the Sale (Without Feeling Awkward):

Don’t be afraid to ask for the business. The magic phrase: “Would you like to go ahead?” Handle objections by asking questions: “What’s holding you back?” or “What would make this a yes for you?” Remember, silence isn’t rejection. Give the prospect space to think.

6. Follow-Up Like a Pro:

Most sales happen after the 5th contact so persistence pays off. Automate where possible (CRM, email reminders). Keep the follow-up warm and human: “Just checking in to see if you had any questions,” not “Are you ready to buy?”

Bonus Tip: The Numbers Don’t Lie and Measure What Matters:

Track conversion rates, lead sources, and average sale value. Small tweaks in conversion % can create huge profit jumps. Learn from what’s working — then double down.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

How to Choose the Right VA with Adrienne Donnelly from Seed Virtual Assistants

Sun, 09 Nov 2025 04:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by returning guest Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the tricky topic of how to choose the right VA for your small business. Knowing you need (or want) a VA is one thing, but selecting the right one is quite another challenge. In this discussion we unpack how to make a great decision on who you engage as a Virtual Assistant for your small business.

Adrienne is an experienced personal virtual assistant and mentor to other established and aspiring VA’s across Australia.

Since the beginning, Adrienne has held a passion (and a knack) for all things organisation and facilitation and has made it her business to ensure all the t’s are crossed and the i’s are dotted, offering the ultimate peace of mind to the businesses and individuals she supports.

Since launching her business, Adrienne has connected with industry professionals of all kinds. Now, she has a team of specialists that work with her on projects, including other VAs, graphic designers, photographers, videographers, copywriters, website developers and editors.

With ever-growing opportunities in the digital world, and the capacity to work remotely, flexibly and often immediately, Adrienne believes that virtual assistants are becoming increasingly sought-after.

Adrienne is also a co-founder of The Newcastle Virtual Assistants Network, which has fulfilled a need for connection and collaboration in the industry, and has become an incredible opportunity for local business owners since its inception in 2019.

Connect with Adrienne:

https://www.organisedbyadrienne.com.au/

https://www.seedvirtualassistants.com.au/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

What Defines a ‘Small Business’?

Sun, 02 Nov 2025 04:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are talking about something that you might think we would have already covered here on the show – what actually is a ‘small business’. We’re looking at this both in terms of what the definitions various government agencies have, as well as our own perception of what small business means.

The Definitions that Matter The Australian Taxation Office (ATO) defines a small business as one with under $10 million in annual turnover.

The Fair Work Act on the other hand defines a small business as one with fewer than 15 employees.

Then we can look at definitions under Australian consumer law, which has elements of both with under 100 employees and less than $10 million in turnover.

The Australian Bureau of Statistics (ABS) have other definitions and they say a small business has 5-19 employees (less than that is deemed as a Micro Business).

But do these definitions really matter? Or is it how you perceive yourself that mattes more?

The reality is Small Businesses make up over 97% of Australian businesses, and we employ around 5 million people. We contribute over one-third of Australia’s GDP, yet we often sell ourselves short in importance as being small.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

** Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

The Importance of The Support We Have Around Us With Dr Leanne Faulkner

Sun, 26 Oct 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are talking about the support networks we have around us as small business owners with Dr Leanne Faulkner from Fortitude at Work.

A little about Leanne:

Many people in the business community might know me as “the soap lady” or the “goat lady”. Our youngest son had suffered with eczema from birth and in an effort to ease his discomfort I learned how to make goat’s milk soap as a gentle protective skin care alternative. In 2004, Billie Goat Soap began.

It was a humble affair initially and started in my kitchen. By 2010 we had grown to employ over 20 people and sold the products in over 2000 outlets around the country. Billie Goat Soap was the NSW Business Chamber Business of the Year in 2010 and the Myer Supplier of the Year (general cosmetics) at around the same time. I sold Billie Goat in 2012. The challenges that came with growing a small business came at a cost to my mental health. Needing support, I was shocked to learn that there was nothing available specifically for me – a small business owner. There were resources available for employees and the general public, but nothing for entrepreneurs and business owners. That put me on a path to lobby for change…

Today, I work at the intersection of small business ownership and mental health. It’s quite a unique position. It means I know the realities that come with small business ownership and I am able to link that to our understanding of workplace mental health support strategies. I think it’s fair to say I am obsessed with supporting the mental health and wellbeing of small business owners.

To connect with Leanne you can go to: LinkedIn: https://www.linkedin.com/in/leannefaulkner/

Or her website: https://fortitudeatwork.com.au/

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Mental Health and Wellness as a Small Business Owner

Sun, 19 Oct 2025 04:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are tackling the challenging topic of mental health and wellness as an Australian Small Business Owner.

Let’s be real – being a small business owner is at times tough, stressful and can feel overwhelming. It’s difficult some days, weeks and months.

October is Mental Health Month here in Australia, so we thought this was the perfect time to have a discussion about this.

Matt and Kristy-Lee share their experiences on the impact running a small business has had on their mental health over the years, and some of the strategies they have put in place to try and protect their mental wellness.

If you need support, there are many options available, including calling Lifeline: 131114

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Staying Authentic While Using AI In Your Small Business

Sun, 12 Oct 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

This week we are having a follow up discussion from last weeks chat with Amey Lee from Heart Content about Authentic Intelligence.

In this episode we discuss how we’re using AI in our businesses, but keeping it real and authentic at the same time.

We discuss the current challenges of using AI, and what we are seeing in the industries we work in, service and support when it comes to using AI really effectively.

How are you using AI? And how are you balancing not using your true voice in the process? We’d love to hear from you.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Authentic Intelligence – The Other ‘AI’ With Amey Lee from Heart Content

Sun, 05 Oct 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by special guest Amey Lee from Heart Content.

In this episode we aren’t talking about Brand Strategy though – we’re talking about the other AI – Authentic Intelligence.

Amey shares her brilliant thoughts on how to integrate your own authentic intelligence into your content and messaging, in a world where we are all using AI every day.

If you’d like to contact Amey you can reach her:

At her website: https://www.heartcontent.com.au/

On LinkedIn: https://www.linkedin.com/in/ameylee/

On Instagram: @heartcontentau

On Facebook: https://www.facebook.com/heartcontentau

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Dealing with Difficult People

Sun, 28 Sep 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re talking about dealing with difficult people – because let’s face it, if you’re in business, you’ll need to deal with difficult people at some point or another. Whether it’s a customer, client, supplier, even the ATO. It’s not a maybe, it’s a guarantee.

As business owners there are different types of difficult people we might encounter.

Customers or clients is one type. This might be the complainers, the slow payers, the ones who “know better” or the boundary breakers.

Then there are suppliers, ones who provide unreliable deliveries, shifting terms, or ghost you when things go wrong.

We also have Referral Partners, perhaps they promise too much and underdeliver, or send you nightmare clients.

Then of course there is staff – but that’s for a whole other episode.

We then share some practical strategies to help you deal with difficult people:

Set Boundaries Early

Contracts, clear payment terms, upfront expectations.
Don’t let “just this once” become the norm.

Stay Calm, Stay Professional

Don’t mirror aggression or emotion — it escalates.
Script for customers: “I hear your concern. Here’s what we can do.”

Know When to Walk Away

Fire a client/referral partner if they’re draining your business.
Red flag: If they cost more than they bring in (time, energy, money).

Document Everything

Especially with suppliers and regulators. Email > phone call.
Keeps emotion out, creates a paper trail.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Surviving Your First Time Firing a Staff Member

Sun, 21 Sep 2025 04:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are talking about surviving your first firing! When you start hiring staff, you don’t exactly think about how you might fire them, but at some point in your small business journey, terminating the employment of one of your team will be a reality, and let’s be honest, it won’t be fun.

In this discussion we look at the emotional toll firing might have on you, and why this causes so many of us to put it off way longer than we should.

Kristy-Lee also shares her expertise in the technical legal and compliance side of terminating staff, both within probation and beyond.

We then look at what to do after the firing, both when it comes to the individual involved and the team.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The Rise of the Service Based Side Business with Shandra Moran from The Transit Lounge

Sun, 14 Sep 2025 04:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by Shandra Moran from The Transit Lounge to chat about the rise of the service based side business.

The Transit Lounge helps Women grow a service-based Side Business to support them in the future – so they can earn great money, doing work they love, without burning out.

Before creating the Transit Lounge, Shandra had an eclectic career as…

• A national multi-award winning Promotions & Marketing Director in the dynamic Radio industry

• Talent Manager for the Merrick & Rosso Show on Foxtel

• Head of People & Operations at a human performance consultancy

– including managing one of the largest organisational culture change programs ever undertaken in Australia

She is also a qualified Executive, Business and Results coach, has completed the Mindfulness Based Stress Reduction [MBSR] program, is an accredited international Money Breakthrough Coach, Podcast Host and co author of international best selling book Elevate Your Success.

Shandra believes in lifelong learning, applying what I learn and sharing it with others so they can apply it too.

I want to help as many people as possible to earn great money doing what they love, without burning out on the way.

Shandra wants to help as many people as possible to create that world, by helping them to earn great money, doing what they love, without burning out on the way.

If you’d like to connect with Shandra, you can visit her website here: https://thetransitlounge.com/

You can connect with her on LinkedIn here: https://www.linkedin.com/in/shandramoran/

Or on Instagram here: https://www.instagram.com/thetransitlounge

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The Latest Small Business Owner Insights from Xero

Sun, 07 Sep 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are unpacking the results of a recent report produced by Xero called ‘It’s Your Business – How Entrepreneurs are Redefining Their Success in Today’s World’.

There are 2.6m small businesses in Australia, making up 97% of all businesses, contributing $590bn to GDP and employing 5.4m people.

Xero surveyed 500 Australian small business owners for this survey and the findings were really interesting. We really enjoyed unpacking some of the key concepts and findings in this discussion.

Entrepreneur Archetypes

The research identifies three main archetypes:

Lifestyle Entrepreneurs (47%)

Motivated by freedom, work-life balance, and doing work they enjoy. Success= time with family, flexibility, and meaningful work.

Ambitious Achievers (30%)

Motivated by growth, brand-building, and financial independence. Success = scaling fast, creating legacies, building household names.

Situational Founders (23%)

Motivated by circumstance (redundancy, migration, lack of jobs). Success = stability, independence, and serving their communities.

Success, Goals & Gaps

Most entrepreneurs feel successful (96% say they are or on the way), but:

Only 31% have an endgame (succession or exit strategy).

Nearly half (49%) lack long-term goals beyond 3 years.

43% don’t have a succession plan – leaving future continuity at risk.

Power of Advisory & Support Networks

86% of entrepreneurs use an advisor (accountant, bookkeeper, coach). Those who do: 62% reported revenue growth (vs 37% without) and 74% feel confident running their business (vs 53% without).

Advisors influence more than compliance – trust, emotional support, strategy, tech adoption, and HR guidance.

Beyond advisors, owners rely on Google, peers, and family/friends for advice – not always reliable.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live –check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The Right to Disconnect - What Every Small Business Needs to Know

Sun, 31 Aug 2025 03:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are taking a look at the recently implemented Right to Disconnect Laws which came into place for small businesses on the 26th August 2025.

In this episode we unpack what the right to disconnect is and what it actually means, we discuss the implementation, pathway and why this matters for small business now and we take a look at what will it actually mean for your businesses in practical terms.

I also share some real life examples of what I am seeing play out with the clients I am working with and how they are implementing the right to disconnect.

If you need support with the Right to Disconnect, I’d love to invite you to the People Powered HR community – you can get all the details and join us here: https://www.peoplepoweredbusiness.com.au/pphr

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

When and How to Engage a Creative or Digital Agency to Support Your Small Business with Ryan Griffin from Chunky Duck

Sun, 24 Aug 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are welcoming back returning guest Ryan Griffin from Chunky Duck.

Like many of us entrepreneurs, Ryan’s journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in marketing agency before turning to scuba diving and juggling freelancing. As Covid hit he went all in on his own digital agency – now known as Chunky Duck.

In today’s discussion Ryan talks to us about engaging a creative, digital or full service agency – like Chunky Duck for your small business. In this discussion we unpack:

What an agency can do for your small business
When to outsource to an agency
Why specialist help might be the right move
Why doing it yourself is (often) not the best answer.

If you’d like to connect with Ryan you can find him on LinkedIn here, or head over to Chunky Duck to check out their work.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live –check it out at: https://www.theaustraliansmallbusinessshow.com.au/

Are You Working In Your Zone of Genius in Your Small Business?

Sun, 17 Aug 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are chatting about your zone of genius, and asking you how much time you’re spending there…

This concept comes from a great book, called The Big Leap by author Gay Hendricks (you can pick it up at your favourite book store).

In the book the author explores the premise that there are 4 distinct ‘zones’ that we can work in, and that many of us spend our live (both work and personal) not doing things that are aligned with our zone of genius – which is where we can have the biggest impact on the world, and those around us.

The 4 zones as we unpack them are:

The Zone of Incompetence: doing things you’re not good at and are better done by someone else

The Zone of Competence: doing things you’re good, but not great at. Doing the ‘busy’ work rather than the important work.

The Zone of Excellent: doing things you’re great at, and get paid well for, often what you’ve built a career from. But the things that ultimately don’t light you up, that make you feel burnt out and can become bored of.

The Zone of Genius: where things flow, feel easy and time seems to disappear. Doing work here is where you can have the biggest impact and create the most value.

With this in mind, where are you spending your time? Let us know on our socials.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

The Top Traits of Successful Small Business Owners

Sun, 10 Aug 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are posing the question: what traits to successful small business owners have in common?

To prepare for this recording, Kristy-Lee and Matt wrote down their own observations and thoughts on the 5 traits they see most often amongst the successful small business owners they work with, and compared notes in the discussion.

From resilience to knowing your numbers and how much grit you have – we only had one shared trait, but they all circled in similar territories.

What about you? What traits do you think it takes to be a successful small business owner? Let us know on our socials.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

A Blueprint for Financial Success and Happiness with MoneyLife Author Tony Caine

Sun, 03 Aug 2025 05:00:00 +1000

Welcome to this weeks’ episode of TheAustralian Small Business Show!

In this episode we are joined by Tony Caine from Grow Wealth Solutions to talk about his book MoneyLife: A Blueprint for Financial Success and Happiness.

Tony is a Finance Coach who has helped thousands of clients, including hundreds of professional athletes, take control of their finances and build wealth through expert finance coaching. With over a decade of experience since 2008, Tony is a published author, podcaster, and holds an MBA.

In this discussion Tony discusses his background and journey to being a financial coach (and spoiler: it wasn’t his original career plan) and also what inspired him to write his book, and how the book can support you to achieve financial success and happiness in your life as a small business owner.

To get a copy of Tony’s book you can do so via his Instagram here: https://www.instagram.com/tonycaine/

Connect with Us: If you're an Australian Small Business

Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Setting KPI's for Your Team

Sun, 27 Jul 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we’re talking about our employees, and specifically setting KPI’s for your team.

We start by looking at what a KPI actually is. KPI is an acronym that stands for Key Performance Indicator. They are also sometimes referred to as KRA’s – Key Result Area or simply goals.

Put simply they are a measure of how successful someone is in their role. Matt had some great questions about the difference between ‘doing your job’ and performing your job description, and KPI’s.

We also discuss when, how and why to set KPI’s and then how to assess and measure them.

Importantly we also chat about what to do when an employee isn’t meeting their KPI’s.

What about you? Do you set KPI’s for your team members?

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Shrinkflation: How to Keep Profits Up Without Raising Prices

Sun, 20 Jul 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we’re discussing a new topic – shrinkflation. Shrinkflation is the strategy of reducing the size or scope of a product or service while keeping the price the same. It’s a strategy that has long been popular in big business, especially in times like this where the rising cost of doing business is really escalating.

Some examples you might have noticed as a consumer:

Chocolate blocks shrinking from 250g to 200g.
Toilet rolls with fewer sheets.
Coffee bags that say “250g” but contain 200g.

Often unnoticed at first – it’s a stealth inflation strategy. But when people do notice, they do talk about it. So the key is subtlety and value alignment.

Why Shrinkflation Matters for Small Business Owners

Most small businesses are feeling the squeeze. Cost of materials has gone up. Labour is more expensive. Delivery, packaging, software – all up.

In this environment you’ve often got two options: raise prices or tweak your offer.

Shrinkflation gives you a third lever: adjust quantity or scope without jarring your customers.

Communicating Shrinkflation Without Damaging Trust

This is the line between strategy and “sneaky.” Be transparent when customers will notice quickly or compare, it gives you a chance to reinforce value (e.g., “we’ve streamlined the package to make it more focused”) or when quality has improved in another way (e.g., faster turnaround, better experience).

It’s not about tricking people – it’s about staying in business without pricing yourself out of the market. Be strategic. Be smart. And always keep value front and centre.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Legal Essentials for Small Business with Alex Solo from Sprintlaw

Sun, 13 Jul 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we are joined by Alex Solo from Sprint Law to talk legal essentials for small businesses. Alex is a lawyer, entrepreneur and co-founder of Sprintlaw, an international law/tech firm that’s transforming the way legal services are delivered to small businesses. Sprintlaw operates in Australia, New Zealand and the UK and has won many industry awards, including being listed as the fastest growing legal business in the Asia Pacific region by the Financial Times in 2022. As a lawyer, Alex specialises in the technology space and was named one of Australia’s Most Influential Lawyers by Australasian Lawyer in 2022, one of Asia Law Portal’s “30 People to Watch” in the Business of Law in Asia in 2020 and was selected by Lawyer’s Weekly as the top under 30 technology & media lawyer in Australia in 2019.

In this discussion we talk to Alex about the core fundamentals from a legal perspective in terms of protecting your business from risk.

Specifically we chatted about:

· Business structures, getting it right, and making sure you have the right things in place legally

· Branding, business names and protecting your Intellectual Property

· Key contracts to have both for customers and suppliers

· Privacy, digital presence and data protection

If you’d like to connect with Alex and the team at Sprintlaw visit their website here: https://sprintlaw.com.au/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

1st July Updates for Small Businesses

Sun, 06 Jul 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this weeks episode we are unpacking key 1 July updates that Australian small businesses need to be across, and what they might mean for your business.

Specifically in this episode we discuss the following changes which begin in 1 July 2025:

· Updates from ASIC including an increase in business name registration fees, company registration fees and annual company renewal fees;

· The previously discussed 3.5% increased to the National Minimum Wage and the Modern Award minimum rates of pay

· Superannuation increasing from 11.5% to 12%

· The expansion of the Parental Leave Pay Scheme both in relation to the increase in days and the addition of superannuation to this payment

· The removal of the ability to claim a tax deduction on ATO debt interest charges

· The energy bill relief that eligible small businesses will get access to In addition, we talk about the upcoming changes to superannuation legislation which will have a big impact not only on funds with over $3 million dollars, but the flow on effect this will have on superannuation more broadly.

We discuss the right to disconnect laws that will be in place for small businesses from the 26th august and what this means. And finally we take a look at new obligations for tax practitioners and how this will impact all small businesses.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared

on The Australian Small Business Show is general in nature and does not

constitute professional advice, legal or otherwise. We recommend consulting

with your advisors on your specific circumstances.

Your Mid Year Systems Check In

Sun, 29 Jun 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this weeks episode we are following up with our conversation last week with James Brown from BizTech Guru – on systems!

Today we’re talking about why a new financial year is a great time to re visit your systems and look at what’s working, what’s not, and what you need to fix first.

We chat about doing an audit on where you’re spending your time, and where you’ve experienced some pain points or bottle necks over the last 12 months to look at where things need to change, and then zooming up to take a helicopter view to look at systems in all areas of your business including:

Client Onboarding

Finances

People & HR

Marketing & Social Media

Internal Communications & SOPs

So, how to choose what to work on first?

Take a look at where you can get maximum impact with smallest effort and pick a quick win to get you started and get the momentum moving.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

The Core Systems Every Business Needs with James Brown from BizTech Guru

Sun, 22 Jun 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by special guest James Brown from BizTech Guru to talk all things systems and processes in your business.

James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.

James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.

Through his venture, BizTech Guru, he introduces business owners to SYSTEMology and worksclosely with David Jenyns, the founder of systemHUB and the SYSTEMology movement, diving deep into the methodology and building out course curriculums.

James has presented to over a thousand people about SYSTEMology and has worked directly with over a hundred business owners himself to implement this methodology.

In this episode we chat to James about the core systems every business needs, and it doesn’t start where you think. It starts with where the business owner is spending their time, and what systems we need to free us up, to focus on the important things.

James talks about systemising to create leverage – at every level.

If you’d like to connect with James, you can find his website here: https://www.biztechguru.com.au/

Or connect with him on LinkedIn here: https://www.linkedin.com/in/systemologist/

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Self Care is Not Selfish

Sun, 15 Jun 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this weeks episode we’re sharing something we’ve noticed amongst the clients we are working with at the moment – that business is a little tough for some right now.

So we decided to share our belief that self care is not selfish, and discuss some of the strategies that we are using to help us stay resilient even when things are tough.

We share the routines, activities and hobbies that help us now, and how these have evolved over the years, but these are just ideas, this is about finding strategies that work for you – things you can do to keep yourself grounded and present, no mater what else is happening.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Increases to the National Minimum Wage and All Modern Award Pay Rates

Sun, 08 Jun 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

This week we have a brief but important technical update for you after the Fair Work Commission announced its decision around the National Minimum Wage increase effective 1 July.

This year we have a 3.5% wage increase being applied to the National Minimum Wage and all Modern Award Minimum Wages effective 1 July 2025.

But really, in the scheme of the changes happening in the Industrial Relations legal landscape over the last 2 years, this isn’t the biggest change we need to ensure we’re across.

We have yet another increase to Superannuation on the 1st July 2025, and of course the final implementation phase of the Right to Disconnect laws in August 2025.

This is on top of the last 12 months significant changes to the casual employment definition, the new pathway for casual conversion and the constantly murky area of employees v’s contractors conundrum – all of which employers are still struggling to grapple with.

The reality is, as an employer it is our responsibility to proactively keep up with these changes, so if you’re not across them, now is the time to get support and ensure your business is not at risk.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Tax Planning for Your Small Business with Warwick Jackson from Fox Group Chartered Accountants

Sun, 01 Jun 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by special guest Warwick Jackson from Fox Group Chartered Accountants to talk tax planning.

Warick shares his expertise in our discussion about:

· When effective tax planning should occur

· What to ask your accountant (and what they should be talking to you about)

· Tax planning basics

· More complex tax planning considerations

· The Instant Asset Write Off options

· Tax planning depending on your business structure

· Plus more!

If you’d like to connect with Warwick you can find the details on their website here:

https://www.foxgroup.com.au/

Or connect with him on LinkedIn here: https://www.linkedin.com/in/warwick-jackson-2744b615/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page

a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

What Type of Boss Are You?

Sun, 25 May 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today Kristy-Lee is sharing her insights into the different ‘Boss Types’ that she teaches about and we discuss why it matters, and why you don’t need to change.

Understanding this is something that most business owners overlook… and it’s the reason so many people feel like they’re constantly fixing things, chasing people, and wondering why their team still leans on them for every little decision. The way you naturally lead — your Boss Style — is either helping your team step up… or keeping them stuck.

This is not about changing who you are. It’s about leveraging your leadership superpowers and filling the gaps.

Kristy-Lee's 4 key boss types are:

The Decision Driver - fast-moving, results-focused, thrives on making calls and getting stuff done
The Influential Inspirer — charismatic, idea-driven, the team cheerleader who brings the energy
The Supportive Stabiliser — calm, loyal, reliable, the one keeping everyone grounded
The Calculating Conductor — strategic, detail-oriented, always thinking 5 steps ahead

Each style has amazing strengths… and some blind spots.

Also, Kristy-Lee shared some insights about her brand new People Powered Leaders Club. If you’re interested to learn more, simply follow this link: https://www.peoplepoweredbusiness.com.au/club

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

End of Financial Year Tax Saving Tips

Sun, 18 May 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re discussing some quick tips on what you can do before the end of the financial year to save some tax. Don’t let the tax man get more than he needs to.

Specifically, we dive into:

Getting your numbers ready
Prepaying expenses
Writing off bad debts
The Instant Asset Write Off

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

*Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

The Federal Election Results - What Do They Mean for Small Business?

Sun, 11 May 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re discussing the recent federalelection results and what it means for small business.

Specifically, we dive into:

· Energy rebates which come into effect 1 July 2025;

· A new solar battery subsidy scheme;

· The short term extension of the $20,000 instant asset write off

· Significant changes to superannuation legislation which will see tax required to be paid on unrealised gains within your super fund, and different tax rates for funds with over $3 million in assets

· Additional funding being allocate to the ATO to assist with tax compliance scrutiny;

· Likely changes to the Fair Work Act including banning non compete clauses in employment contracts amongst other things;

· And what else might be in the pipeline with a majority Government in place.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

BTS - How We Select Our Tech Stack

Sun, 04 May 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are following up from last weeks interview with special guest Valentina Coin, Co-Founder and Director of Via Technology.

Val shared with us her frameworks and considerations for implementing systems and today we are going behind the scenes in our business to share how we select our tech stack, and some processes we have used to pick the right tech.

With so many options to choose from, it can be hard to discern what’s right for your small business. We hope to help simplify that process, and ensure your team are on board and excited about the new technology too.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Selecting the Right Systems, Without the Overwhelm – with Val Coin

Sun, 27 Apr 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by special guest Valentina Coin, Co-Founder and Director of Via Technology.

Val is a master organiser and change enabler with a proven track record of untying organisational knots. A true problem solver, Val is a student of her clients needs with the heart of a teacher to help them unlock their understanding of technology. Val enjoys seeing organisations grow and thrive through change.

Val’s seen the future, and it’s systemised. She talks of leaders able to lean on their systems with full confidence that they’ve been built to make their businesses work not just smarter, but also harder, so that they and their teams don’t have to.

Today Val is sharing with us her insights frameworks and expertise on how to select and implement the right systems and technologies into your business, without the overwhelm.

With so many options to choose from, it can be hard to discern what’s right for your small business. Val’s frameworks help to simplify that process, and ensure your team are on board and excited about the new technology too.

If you’d like to connect with Val, you can find her on LinkedIn here: https://www.linkedin.com/in/valentina-coin/

Or her website is here:

https://www.viatechnology.com.au/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Taking Our Business on the Road – Lessons, Tips and Strategies

Sun, 20 Apr 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are giving you a little behind the scenes insight into why we try and take our businesses on the road and work remotely a few times each year.

For us both, freedom is a fundamental value, and we feel it’s important to run businesses that align with this. In addition, we love to travel, so working from a different location is a great way for us to combine these two things.

We’ve tried this a few times now, and learnt a few things along the way. Today we wanted to share with you what we’ve learnt, some simple tips and things to think about, and why this may be a great strategy for you.

If this is something you also do, or you’re interested to find our more, reach out to us on our socials and let us know. (also, apparently we are now on Tik Tok).

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Budgets and Elections – What Does it Mean for Small Business Owners?

Sun, 13 Apr 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re discussing no ones favourite topic, but an important one for small business owners – budgets and elections.

As we are all aware, recently the Federal Election was called for the 3rd May, we’ve had the Federal Budget delivered, and the response from the opposition.

As we discuss today, a budget in an election year often has a very different flavour – a short term focus designed to maximise votes.

We unpack the impacts likely for small business for either parties proposed policies and discuss key considerations business owners should take into account.

From tax cuts, to new tax breaks, to incentives for apprentices and a ban in non compete clauses in employment contracts. We’re bringing you the highlights that matter, and not the fluff that doesn’t.

As Matt mentions, if you’re interested to know where your local Federal representative stands, you may wish to check out Vote Compass: https://www.abc.net.au/news/vote-compass

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Being Finance Ready – Making Sure the Numbers Stack Up

Sun, 06 Apr 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In todays episode we are featuring a follow up from our conversation last week with Finance Broker Anthony Hopson of Urban Brokers.

Today we are discussing why as a small business owner it’s important to be finance ready at all times, whether you’re planning to seek finance for personal or business use, now or in the future.

The key topics we covered today were:

· Bank and lenders don’t finance chaos, so if your reporting or debt rating is chaotic, it’s going to be challenging;

· Whether you’re lending for business or personal, both matter. The lenders will be checking both when looking at your finance applications;

· Consistent housekeeping is cheaper than emergency clean ups when it comes to your numbers and reporting.

We also shared some of the signs you may not be finance ready including having debts with the ATO or not having lodged BAS or tax returns on time, an inability to produce accurate and consistent reports, and your personal credit score looking like a roller coaster.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Market Trends with Finance Broker Anthony Hopson

Sun, 30 Mar 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we’re chatting to Finance Broker Anthony Hopson of Urban Broker about market trends that matter to small business owners when it comes to accessing finance.

Anthony is a home, investment and business finance broker with a wealth of experience supporting small business owners with their personal and professional finance needs.

He provides a fresh perspective and humanised approach. Unlike other brokers, Anthony takes the time to ask the why and to understand his client’s needs.

Purchasing property can be a stressful experience. Anthony provides emotional guidance and support throughout the entire process. Clients are with him for life. Just because you’ve made a purchase, doesn’t mean Anthony is going to disappear. He’ll always follow up post-settlement and checks in on a regular basis.

If you’d like to connect with Anthony you can find his website here:

https://www.urbanbroker.com.au/

Or connect with him on LinkedIn here:

https://www.linkedin.com/in/anthony-hopson-urbanbroker/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared

on The Australian Small Business Show is general in nature and does not constitute

professional advice, legal or otherwise. We recommend consulting with your

advisors on your specific circumstances.

Common Mistakes Business Owners Make with their Customers

Sun, 23 Mar 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode of The Australian Small Business Show, we dive into the top five mistakes small businesses make when dealing with customers. Avoiding these common pitfalls can help you build stronger relationships, improve customer satisfaction, and drive business growth. Whether you're a seasoned entrepreneur or just starting out, this episode provides actionable insights to enhance your client interactions.

The common mistakes we discuss today include:

1. Lack of Clear Communication

Failing to set expectations from the start can lead to misunderstandings.

2. Overpromising and Underdelivering

Making promises you can't keep damages trust and credibility.

3. Not Seeking or Ignoring Client Feedback

Not listening to or acting on client concerns can lead to dissatisfaction.

4. Lack of Professionalism and Organisation

Poor time management, missed deadlines, or inconsistent service creates frustration.

5. Not Nurturing Client Relationships

Viewing clients as transactions instead of long-term relationships limits business growth.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Can my Superannuation Help Me in My Small Business

Sun, 16 Mar 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are leaning into Matt’s expertise and talking about superannuation and how we small business owners cane it to help them in their business, legally. We discuss a specific strategy using property and also why it is important for small business owners to engage with the superannuation well before they need it.

The information discussed today is general in nature, and not legal or financial advice. We start this discussion by looking at what superannuation is, and the difference between a retail or industry fund and a self management super fund (SMSF).

Whilst Superannuation is meant for retirement but can be used in specific legal ways to benefit business owners. Self-Managed Super Funds (SMSF) allows business owners to have greater control over their investments which can offer benefits such as the ability to purchase commercial property and lease it back to the business.

There are a number of legal requirements to consider, which we touch on today including:

Must meet the Sole Purpose Test (benefit for retirement only).

Investments must be at arm’s length (market rates, no personal benefits).

Compliance with ATO & ASIC regulations is essential.

Buying Commercial Property with Super: How it works:

Your SMSF purchases a commercial property.

Your business leases it at market rates.

Instead of paying rent to a landlord, you are contributing to your super.

Some of the benefits include long-term security for your business premise, the rent payments boosting your super balance and there may also be tax advantages available.

Some key risks and considerations include that the property must be commercial or industrial, not residential, SMSF borrowing rules apply and must be followed. Also, Professional advice required for legal compliance.

SMSFs are complex and must comply with strict regulations.

Next Steps:

Matt has just launched a subscription call Best Practice SMSF. Join hi community and also get access to Monthly webinars, guides, templates and checklists for SMSF Trustees and anyone interested in Self-Managed Super - Check it out here - Join Our Community | Best Practice SMSF

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

How to Take a Break From Your Business Without it Falling Apart

Sun, 09 Mar 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode,

we dive into the essential mindset shifts, systems, and strategies you need to build a business that runs smoothly—even when you’re not there. From documenting processes to training a reliable team and automating daily tasks, we cover practical steps to help you take time off without stress. Plus, learn how to financially plan for your holiday and ensure a smooth return.

Our key points of discussion in this episode include:

1) Shifting your mindset from being an operator in your business to the CEO or Business Owner

2) Documenting Systems & Processes

3) Training & Empowering Your Team

4) Automating & Delegating Tasks

5) Outsource where needed:

We also look at the need to financially prepare and plan to take time off.

Some pro tips we share on preparing for a holiday without stress also includes effectively communication your plans with clients and staff.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Cost Saving Tips for Business Owners

Sun, 02 Mar 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are following on from last weeks episode on money challenges, and looking at some cost saving tips.

Specifically we chat about:

Looking at your P&L
Auditing Subscriptions
Comparing and Re Negotiating Insurance, Phone and Internet Plans
Streamlining and Leveraging System
Automating Tasks

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

The Most Common Money Challenges Small Business Owners Face with Lexi Smith

Sun, 23 Feb 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are joined by special guest Lexi Smith from Money Vine. Lexi is actually a returning guest, and we’re very excited to have her back on the podcast.

After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better manage their money to achieve their goals.

In this episode we talk to Lexi about the most common money challenges she sees her small business owner clients face, so that you can avoid finding yourself dealing with these challenges.

If you’d like to connect with Lexi her website is here: https://moneyvine.com.au/

Her Instagram handle is @moneyvine.au and you can find her on LinkedIn here: https://www.linkedin.com/in/lexi-smith-moneyvine/

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

The Three Biggest Hiring Mistakes Small Businesses Make

Sun, 16 Feb 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we are talking about hiring staff for your small business and Kristy-Lee shares her expertise on the biggest, and most common mistakes she sees small businesses make when it comes to hiring staff.

Today we focus on three themes of mistakes:

1) Hiring for the wrong role. when we lack clarity about what role we need to hire for, we are bound to have problems with the hire.

2) Hiring the wrong person. Whether it’s a skills mis match or a team fit issue, hiring the wrong person leaves us certain to be back to square one within months.

3) Hiring at the wrong time. If we don’t have the work to keep someone busy, or hire when we can’t onboard or train effectively, we increase the chances the new hire will leave very quickly.

As discussed, if you’d like to join our free webinar on the Hire Right Formula, click here to get your seat:

https://www.peoplepoweredbusiness.com.au/hire

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

* Disclaimer: The information shared

on The Australian Small Business Show is general in nature and does not

constitute professional advice, legal or otherwise. We recommend consulting

with your advisors on your specific circumstances.

The Importance of Streamlining Processes and Operations

Sun, 09 Feb 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we are talking about why it’s critical to review and streamline business operations and the cost savings that can be achieved by doing do.

We discuss the common operational bottlenecks, and signs that it’s time for an operational review, and also share some of our favourite strategies, and AI tools we’ve been using, which might be able to help you simplify, streamline and improve your operational efficiencies.

We also follow on from our previous two episodes and discuss the value of outsourcing tasks, projects and areas of your business to expert professionals – because despite commonly held beliefs, as a small business owner you do not need to be the expert in everything.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

How We Leverage Using VA’s to Support Our Businesses – and You Can Too

Sun, 02 Feb 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are following on from last weeks episode where we were joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth.

In today’s episode Matt and Kristy-Lee share how they leverage the support of VA’s (virtual assistants) to support their businesses, and how their clients do the same.

We share practical strategies on how you too can use VA’s to buy back your time, and support your business growth.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

When and Why To Engage a Virtual Assistant to Support Your Business with Adrienne Donnelly.

Sun, 26 Jan 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth.

Adrienne is an experienced personal virtual assistant and mentor to other established and aspiring VA’s across Australia.

Connect with Adrienne:

https://www.organisedbyadrienne.com.au/

https://www.seedvirtualassistants.com.au/

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow

Setting Your Intentions and Goals for 2025

Sun, 19 Jan 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show.

In today’s episode we are talking about setting your goals and intentions for 2025.

Specifically today, we unpack the SMART goal setting framework. SMART is an acronym and here is the breakdown of how to create SMART goals:

Specific: Your goals needs to be specific, this means you need to clearly define what you want to achieve. This might be increase revenue by 10%, secure 5 new high ticket clients who spend at least $50k each in the calendar year, help 50 new people, hire 5 new sales staff – it can be anything, but it must be specific.
Measurable: You need to be able to measure your goal, so set criteria to track progress. Take the increase revenue by 10% example – that’s measurable, and you could break that down so that you can see how you are tracking towards that on a monthly basis.
Attainable: Whilst we love a lofty goal, and may have set a few ourselves in the past, it’s important to ensure your goals are realistic and achievable. It also needs to be something you have the control to action.
Relevant: It’s critical to align goals with your broader business objectives. There is no point chasing a goal that doesn’t align with the bigger picture of what you want to achieve long term.
Time-bound: This is essential, do you want to get this done this week, this month, or this year. There needs to be a date on any good goal.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

The Power of Reflection

Sun, 12 Jan 2025 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025.

Specifically, we recommend reflecting on:

Top Lessons Small Businesses Learned in 2024

What were the lessons you learnt last year (good or bad)?

What specifically have they taught you?

What knowledge have you gained?

Reflect On and Celebrate Your Wins:

Acknowledge the milestones you achieved, big or small.

It’s important to remember the good things we achieve in business.

What the January 2024 version of you think of these wins?

The Numbers

Look is your profit and loss, what is it telling you?

Reflect on the key metrics that matter to you.

Can you look at reviews and customer feedback data?

Reflect on Mistakes Without Guilt:

If you are striving to improve or grow your business, you will make a mistakes, celebrate them, they are signs you’re learning;

Approach this in a guilt-free way, mistakes are part of business

What lessons have you learnt from these mistakes?

We recommend creating a 'Lessons Learned' document as part of your reflection process that you can come back to and build on.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

5 DIY SEO Tips for Your Small Business

Sun, 22 Dec 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are following on from our discussion last week with Ryan Griffin from Chunky Duck.

Today we are sharing 5 simple SEO strategies for small businesses who want to do a little DIY SEO over the Christmas period.

Our 5 strategies are:

1. Keyword Research – Find What Your Customers are Searching For

Keyword research is the foundation of any successful SEO strategy. It helps you understand what terms your potential customers are using to search for your products or services.

Tip: Look at competitor websites to identify keywords they’re ranking for.

2 Optimize Website Titles and Meta Descriptions

Titles and meta descriptions are the first things people see on search engine results pages (SERPs). Well-optimized titles and descriptions can significantly improve your click-through rate (CTR).

Tip: Keep your titles and meta descriptions focused on the user’s intent – what do they want to know or solve by clicking on your link?

3. Create High-Quality, Engaging Content

Google values content that is helpful, informative, and answers user queries. Creating high-quality content is one of the best ways to improve your SEO ranking and engage your audience.

Tip: Include relevant keywords in your blog titles, headings, and within the content naturally, but avoid keyword stuffing.

4. Improve Your Website’s Mobile Experience

With more people using smartphones to browse, Google considers mobile-friendliness a key ranking factor. A website that is mobile-friendly provides a better user experience and boosts SEO.

Tip: If your site is slow on mobile, consider optimizing images and removing unnecessary plugins that may be slowing it down.

5 Encourage and Manage Customer Reviews

Online reviews are a powerful ranking factor, especially for local SEO. Positive reviews not only improve your reputation but also influence search engine rankings.

Tip: Use reviews to identify common customer pain points or satisfaction factors, and improve your products or services based on feedback.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

What is SEO and Why Is It Important with Ryan Griffin from Chunky Duck

Sun, 15 Dec 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are joined by special guest Ryan Griffin from Chunky Duck.

Like many of us entrepreneurs, Ryan’s journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in a marketing agency before turning to scuba diving and juggling freelancing. As Covid hit he went all in on his own digital agency–now known as ChunkyDuck.

In today’s discussion Ryan helps us understand what SEO (Search Engine Optimisation) is, and why it’s important for every business. We also discuss the impacts AI is having on search, SEO and organic reach.

If you’d like to connect with Ryan you can find him on LinkedIn here, or head over to Chunky Duck to check out their work.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Increasing Your Prices

Sun, 08 Dec 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s timely episode, we take a quick dive into how to confidently deliver a price increase

to your customers.

Increasing prices can be a delicate process, but with the right approach, businesses can do it

confidently without losing customers. Here are some strategies to consider:

Communicate Clearly and Transparently: Explain the reasons behind the price increase to your customers. Whether it's due to rising costs, improved quality, or added features, transparency helps customers understand and accept the change.
Highlight Added Value: Emphasize any improvements or additional benefits that come with the price increase. This could include better materials, enhanced services, or new features that justify the higher cost.
Implement Gradually: Instead of a sudden hike, consider a phased approach. Gradual increases can be less shocking to customers and give them time to adjust.
Offer Alternatives: Provide different pricing tiers or packages. This way, customers can choose an option that fits their budget while still experiencing the value of your offerings.
Reward Loyalty: Show appreciation to your loyal customers by offering them exclusive deals or discounts. This can help maintain their trust and loyalty even with the price increase.
Train Your Team: Ensure your sales and customer service teams are well-prepared to handle questions and objections. Equip them with the right information to explain the value and reasons for the price increase confidently.
Monitor Feedback: After implementing the price increase, closely monitor customer feedback and sales data. This will help you understand the impactt and make any necessary adjustments.

By following these strategies, businesses can increase their prices confidently while maintaining customer satisfaction and loyalty.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

It's Sale Season - Should You Have a Sale?

Sun, 01 Dec 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s timely episode, we briefly chat about the impact of the Black Friday Sales and 5 tips for any business owner thinking about offering a discount or having a sale.

Offering discounts can be a great way to attract customers and boost sales, but it's important to approach it strategically. Here are five key considerations for businesses planning to offer discounts on their products and services:

Understand Your Profit Margins: Before offering any discount, ensure you know your profit margins. Discounts can significantly reduce your profit per sale, so it's crucial to calculate how much of a discount you can afford to offer without harming your bottom line.
Target the Right Audience: Not all customers are motivated by discounts. Tailor your discount offers to specific customer segments, such as new customers, loyal customers, or those who have abandoned their carts. This targeted approach can maximize the effectiveness of your discounts.
Set Clear Objectives: Define what you aim to achieve with your discount strategy. Whether it's clearing out old inventory, attracting new customers, or increasing sales during a slow period, having clear goals will help you design more effective discount campaigns.
Avoid Over-Discounting: Frequent discounts can lead to customers expecting lower prices and waiting for sales, which can devalue your brand and reduce perceived product quality. Use discounts sparingly to maintain a balance between attracting customers and preserving your brand's value.
Monitor and Analyse Results: Track the performance of your discount campaigns to understand their impact on sales, customer behaviour, and overall profitability. Use this data to refine your strategies and make informed decisions about future discounts.

By considering these factors, businesses can use discounts effectively to drive sales and enhance customer loyalty without compromising their profitability or brand value.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

What is a Financial Coach and How Can They Help with Lexi Smith from Moneyvine

Sun, 24 Nov 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are joined by special guest Lexi Smith from Money Vine.

In this episode, we talk to Lexi about what exactly a financial coach is, and how they can help you, and importantly what the difference is between a financial coach, a financial advisor and a financial counsellor to help you determine which is the right support for you and your business.

If you’d like to connect with Lexi her website is here: https://moneyvine.com.au/

Her Instagram handle is @moneyvine.au and you can find her on LinkedIn here: https://www.linkedin.com/in/lexi-smith-moneyvine/

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

What Are Google Reviews and Why Collect Them

Sun, 17 Nov 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we arerevisiting something we touched on in Episode 21 – Google Reviews.

In that episode we were looking at 5 low cost ways to attract new customers, and we touched on the value of Google Reviews.

Today we’re diving deeper into what they are, and why they are good to do.

Specifically we look at:

-How Google Reviews help your SEO;

-Why other customers want to read them;

-How you can improve business when reviews aren’t 5 stars;

-How they are effective in generating new business.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Preparing for Your Christmas Close Down

Sun, 10 Nov 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are discussing the fast-approaching Christmas period, when many businesses will close down.

There are many things you need to do to prepare your business for this period, including when it comes to your team.

Many business owners are unaware that the Modern Awards recently changed – impacting the rules around forced leave and leave without pay over the Christmas period.

In this episode we discuss these new rules, and what business owners can and can’t do, the things you need to do to prepare your team for the close down period, and some other considerations to prepare your business for the Christmas close down period.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

5 Low Cost Ways to Get More Customers

Mon, 04 Nov 2024 15:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are discussing 5 low cost ways to acquire new customers.

Let’s face it, none of us love having to throw buckets of money on paid ads of any sort, and sometimes we simply don’t have the budget. Whether you’re actively paying for advertising or marketing, or tightening the purse strings, these strategies are all effective.

The strategies we discuss today are:

Asking for and seeking referrals;
Getting and using reviews and testimonials;
Using social media organically and authentically;
Loyalty systems;
Partnerships and networks.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Doing Business Your Way with Cat Matson

Sun, 27 Oct 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In today’s episode we are joined by returning guest Cat Matson from Impactful Presenters.

Cat first joined us back in Episode 4 of the podcast, where she shared her strategy for the small business owners elevator pitch. Today we are chatting about a slightly different topic.

Today we are talking about doing business your way – and not blindly following every expert who claims to have every answer to all of our business problems.

As we discuss, between the 3 of us we have over 100 years of experience in small business, so we’ve seen a thing or two. We’ve seen some great strategies that work well, and we’ve tried things that definitely didn’t.

We’ve also seen change, a whole lot of it. So we discuss whose advise to follow and when, how the roles of mentors and coaches has changed, and continues to change, and how important (and possible) it is to do business your way, and on your terms.

Connect with Cat Matson: If you've enjoyed todays episode, be sure to connect with Cat and let her know.

Cat's website: https://www.impactfulpresenters.com/

Connect with Cat on Linked In: https://www.linkedin.com/in/catmatson/

Or take a listen to the Speaking with Confidence Podcast, wherever you love listening in.

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

How We Are Seeing AI Effectively Used in Businesses

Sun, 20 Oct 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this episode we are following on from our discussion with Sanki Tennakoon from Stellar Frequency last week when we spoke about using AI for our content and copywriting.

Today we thought we’d explore the different ways we are seeing AI technology used in the businesses we work with, and also how we are using it in our businesses.

We discuss the rapid pace of change and improvements in AI technologies, and how all of the programs we use in our online businesses are integrating some form of AI.

Specifically we discuss the use of:

Canva
Wix
Kajab
Searchie
Loom
Tango
Scribe
Chat GPT
Murphy
Adobe
Zoom / Teams
+ more

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Using AI to Create Content and Copy for Your Business with Sanki from Stellar Frequency

Sun, 13 Oct 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this week's episode we are excited to welcome back special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications.

We last spoke to Sanki back in Episode 7 when we asked the question: ‘what is a copywriter’ and really, how can they help our businesses?’

Today we’re talking AI – and how, when, and if you should use it to create copy and content for your small business.

If you’d like to reach out to Sanki you can visit her website here: https://stellarfrequency.com/ or connect with her on LinkedIn here: https://www.linkedin.com/in/sanki-tennakoon-stellar-frequency-copywriting-consulting-marketing/

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Finding the Right Accountant for Your Business

Sun, 06 Oct 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we’re staying on the accounting theme, and unpacking how to select the right accountant for your business.

For many of us, Kristy-Lee included, this has been a pain point in the past.

Matt unpacks for us the various qualifications, certifications and licences your accountant should have, and how you can check if they actually have the qualifications they say they do.

We also speak about the difference between the qualifications of an accountant and financial advisor, and whether the same person needs to be both for your business.

Importantly, depending on your needs, we discuss whether you need a specialist accountant, or a series of specialist accountants to handle your requirements, or is in fact a one stop shop the best option for you.

Finally, but most importantly we talk about the need to find an accountant that works with you, communicates with you the way you like and who you feel comfortable working with.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

6 Key Questions to Ask Your Accountant

Sun, 29 Sep 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

In this weeks episode we are focusing back on the numbers side of business. For many of you this is the time of year that you may be working with your accountant to get your year-end finalised and tax returns lodged. And you may thing that your accountant will proactively filling you in on all the things you need to know and do, in order to improve things for next year. Unfortunately, that’s not always the case.

Today Matt is sharing 6 key questions he thinks every business owner should be asking their accountant right now.

These questions centre around:

Looking at business structures and assessing whether it’s time for a change;
Asking about cashflow improvements
Are there ways to pay less tax(legally)?
What about changes to legislation, does any of that impact you?
Is it time for professional financial advice;
And of course how is your business performing?

Being proactive with asking your accountant questions like these helps ensure you are maximising that relationship and making appropriate changes, updates and improvements to support your business moving forward.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on

Instagram here:

https://www.instagram.com/aussmallbizshow/

Changes to Casual Employment

Sun, 22 Sep 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today is the final instalment in our 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.

Today we are talking about the changes to the definition of Casual Employment.

We start by discussing what these key changes are including:

The new definition of a casual employee;
The fact that the contract is no longer king;
The need to consider the totality of the employment relationship;
The obligation of employers to get the engagement right from the outset;
The new casual conversion pathway;
Updates to the provision of a new Casual Employment Information Statement.

We then take a look at the risks, and incredible fines, that employers may face if they get this wrong.

Finally, we discuss how these changes impact your current casual team members.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

The New Right to Disconnect Laws

Sun, 15 Sep 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today is Part 2 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.

Today we are talking about the introduction of the Right to Disconnect Laws.

We start by discussing what a right to disconnect is, and what this all means.

Then we look at what we know so far in terms of the specific legislation and when it commences operation.

Following this, we take a look more practically about what this means for you and your business.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

The Employee v's Contractor Question

Sun, 08 Sep 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

Today is Part 1 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.

Today we are tackling the question: is the worker an employee or contractor.

This is a topic that has been an ongoing debate, and lots of employers have been hiding behind non-existent loopholes, or assuming they can make their own rules when it comes to this issue. The truth is that isn’t going to fly anymore, and now is the time to revisit any contractor arrangements you have and make changes.

In this episode, we start by looking at the definition of an employment relationship, and particularly what defines a relationship between and employer and employee versus that of a client and supplier or contractor.

We discuss the various factors to consider when engaging a new worker in order to determine whether they are an employee or a contractor, the importance of getting it right from the outset and where to get advice from about this complex issue.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

We’re Back! And Our Top Tips for Managing Business When Navigating Other Challenges in Life.

Sun, 01 Sep 2024 05:00:00 +1000

Welcome to this weeks’ episode of The Australian Small Business Show!

We’re back! Yes, you may have noticed we’ve been MIA. But we’re back, and we wanted to share a little about where we have been, why the radio silence and what’s coming up on the show.

Whilst we didn’t want to bore you with all the details of why we needed to take a break, we did want to share some tips we have, and some of the strategies we’ve needed to implement to keep our businesses afloat during this period of time.

The reality is that whilst we would like to keep business and personal live separate, when there is a disruption in our personal lives it will impact our businesses – in one way or another. But there are some strategies you can rely on to minimise any potential negative impact, and what’s what we’re talking about today.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Your Non Financial EOFY To Do List

Sun, 23 Jun 2024 05:00:00 +1000

Welcome to this week's episode of The Australian Small Business Show!

Today Matt and Kristy-Lee are sharing their key end of financial year activities–that are not strictly finance based (although numbers do get a mention).

Quite often in business the plans we set at the beginning of any calendar year, well they simply don’t go to plan. Things change, priorities are re-arranged, clients come and go and we try things that simply don’t work. The end of financial year marks a great time to take stock, check in and reset for the second half of the calendar year.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Minimum Wage Increase - What Small Businesses Need to Know

Mon, 17 Jun 2024 05:00:00 +1000

Welcome to this weeks episode of The Australian Small Business Show!

Today Matt and Kristy-Lee are talking about a recent decision by the Fair Work Commission which impacts the National Minimum Wage, and the Modern Award minimum rates.

There is no doubt that we are in an unprecedented time when it comes to HR and Industrial Relations Law changes in Australia, and this recent increase is just one of the many changes business owners have an obligation to know about, and implement in their business.

As discussed today, if HR compliance is causing you headaches, Kristy-Lee is hosting a free webinar on the 25th June at 1pm to help you out. You can secure your free seat here:

https://www.peoplepoweredbusiness.com.au/compliance

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

A Rebrand Case Study

Sun, 26 May 2024 05:00:00 +1000

Welcome to this weeks episode of The Australian Small Business Show!

Today Matt and Kristy-Lee are taking a look at Kristy-Lee’s recent business rebrand and sharing their experiences and learnings from the process.

We discuss why she made the decision to rebrand, the process she undertook and some of the challenges they have faced along the way.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

5 Tips for Creating Content for Your Small Business

Sun, 05 May 2024 05:00:00 +1000

Welcome to this weeks episode of The Australian Small Business Show!

Today Matt and Kristy-Lee are sharing 5 quick tips for creating content in your small business.

This episodes follows on from last weeks episode where we were joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki shared the difference between copywriting and content writing last week, and today we wanted to explore some of the tips we use to create content effectively, when you’re not quite ready to engage a copywriter yet.

Specifically we discuss:

1) The importance of knowing your customer, where to find them and the language they use;

2) Why your brand voice and values are important in your copy and content;

3) The critical need to be consistent in the content you create and put out there;

4) Why using AI tools effectively can be your best friend; and

5) How re purposing your content can be a time saving game changer.

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

What is a Copywriter and How Can They Help Your Small Business

Sun, 28 Apr 2024 05:00:00 +1000

Welcome to this week's episode of The Australian Small Business Show!

Today Matt and Kristy-Lee are joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications.

Today we get straight into the questions many of us ask–‘what is a copywriter ’and really, how can they help our businesses?

Right out of the gate Sanki shares a really important distinction between ‘content writing’ and copywriting, and we delve into the distinction between these two things and why both are incredibly valuable and important.

If you’d like to reach out to Sanki you can visit her website here: https://stellarfrequency.com/or connect with her on LinkedIn here: https://www.linkedin.com/in/sanki-tennakoon-stellar-frequency-copywriting-consulting-marketing/

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

7 Tips to Creating Healthy Cash Flow in Your Business

Sun, 21 Apr 2024 05:00:00 +1000

Welcome to this weeks episode of The Australian Small Business Show!

Today Matt is sharing with us 7 tips to creating healthy cash flow in your business.

In a previous episode we shared the 5 numbers we think every business owner should be keeping an eye on in their business, and we had such great feedback on that episode that we decided to do a deeper dive into one of those numbers- cash flow!

The 7 tips Matt unpacks today are:

1. Do a Budget;

2. Regularly review actual v budgeted;

3. Overestimate expenses;

4. Know your sales cycle;

5. Debtors are bad;

6. Personal V business expenses;

7. Don’t use GST and PAYGW to fund your business.

So how do you ensure healthy cash flow in your business? We’d love to hear from you. Let us know on our socials. Head over and comment or send us a direct message on our Facebook or Instagram

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Networking - Love it or Hate it

Sun, 14 Apr 2024 05:00:00 +1000

Welcome to this weeks episode of The Australian Small Business Show!

Today we’re discussing Kristy-Lee’s least favourite subject ever – networking!!

Whether you love it or hate it, networking is an important part of running and promoting a successful small business.

Kristy-Lee and Matt discuss the changing formats of networking, the difference between ‘networking’ and having a great network, and what you can gain from surrounding yourself with the right network of people in your business.

So what’s your experience with networking and being a part of business networks? We’d love to know. Let us know on our socials. Head over and comment or send us a direct message on our Facebook or Instagram

If you're an Australian Small Business Owner, we'd love to connect with you on socials.

You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

The Small Business Owners Elevator Pitch with Cat Matson from Impactful Presenters

Sun, 07 Apr 2024 05:00:00 +1000

How Do You Introduce Yourself at an Event?

As small business owners we are often put in situations where we are asked what we do - hello networking events! And for many of us that results in sweaty palms, staggering over our words, rambling or having a completely blank look on our faces.

How do you succinctly tell someone what you do, why you do it and who you serve in a way that has them interested and asking further questions? That's where Cat Matson from Impactful Presenters comes in.

Cat Matson - Impactful Presenters

In todays episode we are joined by Cat Matson from Impactful Presenters who is a wizard at helping small business owners to stop rambling, and speak clearly, succinctly and with the impact they desire. Whether it's introducing yourself at a networking function, leading a powerful team meeting or presenting to a large audience - speaking with impact is one of the most powerful skills you can learn as a business owner.

The Small Business Owners Elevator Pitch

Cat generously shares with us today her 3 part framework, know as the 'earn the right' which you can use as your go-to elevator pitch in any situation. It's a simple but powerful framework that removes the overwhelm and loss for words we all too often find ourselves dealing with.

Connect with Cat Matson:

If you've enjoyed todays episode, be sure to connect with Cat and let her know.

Cat's website: https://www.impactfulpresenters.com/

Connect with Cat on Linked In: https://www.linkedin.com/in/catmatson/

Or take a listen to the Speaking with Confidence Podcast, wherever you love listening in.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Disclaimer

The information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

The Numbers Don't Lie - The 5 Numbers Every Business Owner Should be Looking At

Sun, 31 Mar 2024 05:00:00 +1000

The Numbers Don't Lie - The 5 Numbers Every Business Owner Should be Looking At

Business success often hinges on the careful monitoring and management of several key metrics. These metrics serve as vital signs for a company, indicating its overall health and guiding strategic decisions. For business owners, understanding and optimizing these five critical areas—Cash Flow, Profit Margins, Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV), and Employee Satisfaction and Turnover Rates—is essential.

Let's delve into each of these metrics to understand their definitions, importance, and impact on business success.

Cash Flow: The Lifeblood of Your Business

Definition: Cash flow represents the net amount of cash and cash-equivalents moving into and out of a business. It's a straightforward measure, yet it holds immense importance.

Importance: Positive cash flow is indicative of a company's robust liquidity, efficiency, and overall financial health. It means the business has more money coming in than going out, allowing it to cover expenses, repay debts, and invest in growth opportunities. Maintaining a healthy cash flow requires diligent management of incoming revenues and outgoing expenses, making it a critical skill for business owners.

Profit Margins: Measuring Efficiency and Profitability

Definition: Profit margins, including gross, operating, and net margins, gauge the percentage of revenue remaining after accounting for the costs of producing and selling goods or services.

Importance: These metrics are invaluable for assessing how effectively a business is managing its operational costs relative to its revenue. They provide insights into various aspects of business efficiency, from production to management, directly influencing profitability. A focus on optimizing profit margins can lead to more strategic pricing, cost management, and operational adjustments.

Customer Acquisition Cost (CAC): The Price of Growth

Definition: CAC calculates the total expense involved in acquiring a new customer, encompassing all marketing and sales efforts.

Importance: Sustainable CAC levels are vital for continuous business growth without eroding profits. This metric helps in evaluating the effectiveness of marketing strategies and optimizing marketing expenditures. Lowering the CAC, or achieving a better balance between acquisition costs and customer value, can significantly enhance a company's profitability and growth potential.

Customer Lifetime Value (CLV): Forecasting Long-Term Success

Definition: CLV predicts the total value a business will derive from their entire relationship with a customer.

Importance: Understanding CLV allows businesses to make informed decisions about how much to invest in customer acquisition and retention. It emphasizes the importance of nurturing long-term customer relationships, encouraging strategies that enhance customer satisfaction, loyalty, and value. By focusing on maximizing CLV, businesses can ensure a more sustainable and profitable operation.

Employee Satisfaction and Turnover Rates: The Human Element of Business Success

Definition: Employee satisfaction reflects how content and engaged employees are with their work and environment, while turnover rates measure how frequently employees leave the company.

Importance: The correlation between employee satisfaction, productivity, and company performance cannot be overstated. High satisfaction levels are linked to improved productivity, quality of work, and morale, which in turn drive business success. Conversely, high turnover rates can signal deeper issues within the organization, such as ineffective management or insufficient growth opportunities. These problems not only affect morale but also incur significant costs related to recruiting and training new staff.

Remember, while these metrics are crucial, they are also interconnected. Improvements in one area can positively affect others, creating a compounding effect on business performance. Regularly reviewing these metrics, understanding their interplay, and adjusting strategies accordingly will equip business owners with the insights needed to make informed decisions and achieve long-term success.

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Disclaimer

What's the Difference Between a Coach and a Mentor in Business?

Sun, 31 Mar 2024 05:00:00 +1000

What's the Difference Between a Coach and Mentor in Business?

In the journey of entrepreneurship, having guidance and support is invaluable. Both coaches and mentors can provide this, but they serve different roles within the context of personal and professional development. Understanding the distinctions between these two can empower business owners to choose the right type of support for their specific needs.

What is a Coach?

A coach is a professional who focuses on helping you reach specific goals or improve particular skills. In a business context, coaches are often hired to address specific issues or to enhance certain competencies within a set timeframe. They use structured methodologies and techniques to achieve results, such as setting goals, creating action plans, and accountability measures.

What Do Coaches Do?

Goal Setting: Help clients define clear, achievable goals.

Skill Enhancement: Focus on developing specific skills for personal or professional advancement.

Performance Tracking: Monitor progress and adjust strategies as necessary to ensure continuous improvement.

What is a Mentor?

A mentor, on the other hand, is typically someone who has walked the path before. They offer their knowledge, insights, and wisdom to guide mentees through their journey. Mentoring relationships are more informal and long-term than coaching and are often not paid engagements. Mentors share their personal experiences, providing advice, support, and encouragement to help mentees navigate their career or business challenges.

What Do Mentors Do?

Sharing Experience: Offer insights and advice based on personal experiences.

Providing Guidance: Help mentees explore options and make informed decisions.

Emotional Support: Offer encouragement and moral support through challenges.

Choosing Between a Coach and a Mentor

Identifying Your Needs: The choice between a coach and a mentor largely depends on your current needs and objectives. If you're seeking to improve specific skills, address a particular challenge, or achieve a goal within a short timeframe, a coach might be what you need.

Coaching is action-oriented, focusing on achieving tangible outcomes.

Conversely, if you're looking for someone to guide you through the complexities of your business over a more extended period, a mentor could be more beneficial. Mentoring is about personal growth and holistic development, with the mentor providing insights drawn from their experiences.

In navigating the complex waters of business, having a coach or mentor can be like having a lighthouse guiding you through the fog. By understanding the distinct roles each can play, you can make an informed decision about what type of guidance will best support your journey. Whether choosing a coach for their structured approach to achieving specific goals or a mentor for their wisdom and long-term guidance, the right choice can propel you and your business towards success. Remember, the journey of growth is continuous, and at different stages, the support of both a coach and a mentor could be invaluable.

If you're an Australian Small Business Owner, we'd love to

connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Disclaimer

Choosing the Right Business Structure

Sun, 31 Mar 2024 05:00:00 +1000

Choosing the Right Business Structure

When starting a business in Australia, one of the most critical decisions you'll make is selecting the appropriate business structure.

This choice impacts your tax obligations, legal liability, and potential for growth, making it crucial to understand the available options. Each structure has its distinct advantages and drawbacks, tailored to different business needs and goals. We will explore the four main types of business structures in Australia—Sole Trader, Partnership, Company, and Trust—highlighting the pros and cons of each to help you make an informed decision.

Sole Trader

A Sole Trader is the simplest form of business structure in Australia, where one individual owns and runs the business. It's the most straightforward to set up and requires minimal regulatory compliance, making it an attractive option for small business owners or freelancers.

Partnership

A Partnership involves two or more individuals (up to 20) running a business together. Partnerships in Australia are relatively easy to establish and are governed by agreements outlining each partner's contributions and share of profits (or losses).

Company

A Company is a legal entity separate from its owners (shareholders) and directors. This structure is more complex and regulated than sole traders or partnerships, suitable for businesses seeking growth and scalability.

Trust

A Trust is an entity where a trustee operates a business on behalf of beneficiaries. This structure is complex but offers flexibility in income distribution and tax planning.

Choosing the right business structure in Australia depends on your business needs, goals, and personal circumstances. While sole traders and partnerships offer simplicity and direct control, they come with unlimited liability and potential for personal financial risk. Companies and trusts, though more complex and costly, provide benefits like limited liability, tax advantages, and opportunities for growth. Consider consulting with legal and financial advisors to select the structure that best aligns with your business strategy and long-term objectives.

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:

https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here:

https://www.instagram.com/aussmallbizshow/

Disclaimer:

Welcome to The Australian Small Business Show

Wed, 27 Mar 2024 18:30:00 +1000

Hello and welcome to The Australian Small Business Show!

Join us, your hosts, small business owners just like you, as we bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business.

Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you.

Whether you're starting out, scaling up or a seasoned small business owner, The Australian Small Business Show is for you.

In this episode hosts Matt Heighway and Kristy-Lee Billett share with you why they have started this podcast, a bit about their background and what you can expect here on The Australian Small Business Show.

Don't forget to hit 'subscribe' wherever you love listening to podcasts to get new episodes delivered to your podcast feed every Sunday morning.

Also, connect with us on socials over on Facebook by liking our page:

https://www.facebook.com/theaustraliansmallbusinessshow

And on Instagram by following the show here:

https://www.instagram.com/aussmallbizshow/