Most of us think we're listening. But there's a difference between waiting to respond and actually being present. I talk about how cognitive drift — the mind quietly preparing its next point while someone is still speaking — causes advisors to miss the context that sits beneath the content. That context is where trust is built. It's where you learn not just what a client said, but what they meant, what they fear, and what they actually need from you.

The shift I'm advocating isn't about technique — it's about orientation. Moving from sympathy to empathy means resisting the urge to solve and instead choosing to understand. Asking one more question. Pausing before responding. Climbing down into the conversation rather than managing it from above. In a world where AI can produce a flawless transcript in seconds, the advisors who win will be the ones who know what to do with the silence between the words.

Drawing from behavioral science, I walk through four cognitive patterns that quietly drive this behavior: the way we weigh present pain against future gain, how immediate rewards almost always win over distant ones, why we consistently overestimate how much time and energy we'll have later, and how future challenges feel abstract and manageable until they're suddenly urgent and overwhelming. Understanding these isn't just interesting — it's the first step toward disrupting them. But awareness alone doesn't move the needle. What matters is building the habits and frameworks that actually interrupt the pattern before the delay becomes debt.

The firms that stay ahead aren't the ones with perfect timing — they're the ones that've stopped waiting for it. That means addressing difficult decisions in the present rather than lending them to a future self who will inherit the same constraints, breaking large initiatives into the smallest possible first step to build momentum, and planning as if today's schedule and obstacles are permanent. Because for most of us, they essentially are. The gap between intention and action closes not through discipline alone, but through honest reckoning with how we actually think.

The challenge isn’t a lack of ideas or intelligence. It’s the fear of getting it wrong. In a profession built on precision and trust, we’re wired to avoid mistakes. But that wiring makes it easy to delay action, overanalyze decisions, and wait for a level of certainty that never actually comes. Meanwhile, the environment around us—clients, technology, expectations—keeps evolving. And the longer we wait, the further behind we fall.

The shift is subtle but powerful: stop trying to get it right, and start trying to learn. That means testing small ideas before scaling them, making decisions with incomplete information, and creating feedback loops that help you adjust quickly. The firms that move forward aren’t the ones with perfect plans—they’re the ones willing to act, observe, and improve in real time. Because in the end, progress doesn’t come from knowing more. It comes from doing more with what you already know.

For advisory firms, this changes the competitive landscape. When AI agents can surface answers instantly, differentiation no longer comes from access to information — it comes from trust, context, and imagination. I talk through what this means for visibility, digital presence, vendor selection, and the coming economic reality of AI costs rising as free tiers disappear. The firms that treat AI as a core operating layer — not an optional add-on — will be positioned to adapt as SaaS models evolve and custom AI-built workflows become viable.

The deeper message isn’t about chasing every new tool. It’s about building fluency. Experimenting regularly. Understanding how AI reasons, where it fails, and how to combine its optimization power with uniquely human judgment and creativity. The advisors who thrive won’t be the ones who resist AI — they’ll be the ones who learn to direct it with clarity and use it to expand the scope of what they can deliver.

In this episode of The FutureProof Advisor, I explore why the research we do to “get ready” can quietly become the reason we don’t move. Conferences, books, podcasts — they trigger the same dopamine response as actual progress. The brain rewards consumption as if it were execution. But information without implementation creates motion without momentum.

The deeper risk isn’t that we don’t know enough. It’s that we overestimate how irreversible our decisions are. Most changes in an advisory firm — new technology, a different pricing model, a revised workflow — are reversible. Yet we treat them like permanent, career-defining moves and analyze them to exhaustion. Meanwhile, delay compounds. Revenue stalls. Capacity tightens. Competitive gaps widen.

Real growth comes from action under uncertainty. It comes from running small tests instead of drafting perfect plans. From putting something at stake — time, capital, reputation — so feedback is real. The advisors who separate themselves won’t be the ones who researched the most. They’ll be the ones who moved, adjusted, and kept learning while others were still preparing.

We talk about why conferences, podcasts, and new tools often create the illusion of progress without real change. Drawing from behavioral science research, I unpack why goals alone don’t move behavior — systems do. Implementation requires clarity around when and how something will happen, not just why it should. Firms don’t stagnate because they lack ideas. They stall because they never build the structure that turns insight into habit.

Future-proofing isn’t about accumulating more knowledge or investing in more technology. It’s about designing environments that make the right action the easy action. When motivation, ability, and prompts align, change becomes inevitable. When they don’t, even the smartest teams stay stuck — not from lack of intelligence, but from lack of intentional execution.

The advisory industry is facing that exact moment. High performance can mask stagnation. When markets are strong and workflows are tight, it feels like we’re winning — until the world shifts and we realize we’ve optimized for the wrong thing. I unpack the difference between optimization and innovation, and why balancing exploitation (serving today’s needs) with exploration (building tomorrow’s value) is what separates adaptive firms from complacent ones.

Technology — including AI — will continue to improve efficiency. But efficiency alone doesn’t create differentiation. The firms that break through their plateaus won’t be the ones reducing costs the fastest. They’ll be the ones rethinking client experience, expanding the scope of advice, and using imagination to create value that didn’t previously exist. Growth doesn’t come from doing the same thing better. It comes from having the courage to do something different.

The real insight isn’t about replacing people. It’s about how mature adopters use AI collaboratively, not passively. Prompting is no longer a gimmick — it’s the modern version of thinking clearly in writing. And as agent-based systems gain autonomy, firms must be intentional about workflow design, security boundaries, and how human judgment stays in the loop. If everyone has access to the same models, differentiation doesn’t come from the tool — it comes from imagination and orchestration.

The broader implication is bigger than productivity. As AI begins to erode traditional SaaS advantages and makes custom builds dramatically cheaper, firms face a strategic question: buy, build, or redesign entirely? The advisors who thrive won’t be the ones chasing every new tool. They’ll be the ones who rethink how they work, define how AI fits into that system, and remain accountable for the outcomes it produces.

Much of this resistance isn’t strategic—it’s human. Our brains are wired to avoid loss, seek safety, and stick with what feels familiar, especially when our income depends on getting things right. But that same wiring works against innovation. I break down why psychological safety—not technology or capital—is the real constraint, and why firms that create space for small, reversible experiments learn faster and build more resilience than those waiting for consensus or perfect certainty. Examples from companies like Google and leaders like Jeff Bezos reinforce a simple truth: learning happens through action, not agreement.

Future‑proof firms don’t eliminate risk—they design for it. That means running “safe‑to‑fail” pilots, being willing to revisit sacred cows like pricing models, and using tools like pre‑mortems to think clearly about downside before it shows up. The firms that will thrive over the next decade aren’t the most confident—they’re the most curious. They keep learning, keep adjusting, and keep moving forward, even when the path isn’t perfectly clear.

The real challenge isn’t collecting information; it’s making sense of it. CRMs are great at storing data, but they weren’t designed to help us connect ideas, patterns, and insights across time. I talk about the difference between managing data and managing knowledge, and how tools like AI note‑taking and structured systems can reduce cognitive load without distancing us from the relationship. When information is organized around action—not just compliance—it becomes easier to spot what matters and respond with intention.

Future‑proofing a firm doesn’t mean remembering everything. It means building systems that surface the right insights at the right moment. By accepting our human limits and pairing them with thoughtful processes and technology, we can stay present in conversations without constantly relearning our clients from scratch. The goal isn’t more information—it’s better continuity, deeper trust, and advice that feels personal because it actually is.

One of the most underestimated costs in our industry is waiting. Even the most thoughtful, technically sound plan loses impact if a client is left sitting with unanswered questions or lingering anxiety. I unpack why speed has become a core component of trust, and how firms can rethink their operating models to tighten the gap between a client’s question and meaningful resolution. Drawing parallels from companies like Amazon, Domino’s, and FedEx, the lesson is clear: responsiveness isn’t about rushing—it’s about designing systems that move with intention.

This episode challenges advisors to rethink how work actually flows through their firm. When you measure success by throughput instead of capacity, everything changes—from how teams are structured to how technology is deployed. The goal isn’t to do more; it’s to do what matters faster. Because in an environment defined by uncertainty, the advisor who reduces the weight clients carry—quickly and consistently—is the one who earns lasting trust.

We explore how forward-thinking teams are documenting workflows, refactoring processes, and beginning to trust AI agents not just to analyze—but to act. We talk about what it means to shift from using AI as a tool to managing it as a teammate, and why this requires new leadership habits—not just new tech. And as regulatory pressure and client expectations tighten, AI’s value will hinge less on novelty and more on cost, clarity, and control.

This isn’t about adopting every shiny platform. It’s about being deliberate: designing for security, training for oversight, and measuring ROI in weeks—not years. If you’re preparing your firm to thrive in the AI-powered future, this episode offers a roadmap for building intelligently, not reactively.

This is where true adaptability lives—not in siloed initiatives or once-a-year planning, but in a culture of integration. I share lessons from firms across industries, from wealth management to creative giants like Pixar, who create breakthrough results by blending feedback, execution, and reflection into a continuous loop. Whether you're rolling out AI, rethinking client engagement, or scaling a team, the process works the same: align the pieces, learn as you go, and stay open to where the feedback leads you.

The takeaway is clear: sustainable success doesn’t come from doing each thing well in isolation. It comes from knowing how those pieces interact—and leading in a way that allows your team to adjust, respond, and keep momentum without burning out. Integration isn’t a tactic—it’s the mindset that helps futureproof everything else.

The conversation focuses on how firms can move past experimentation and into transformation. That starts with rethinking workflows—not just adding tools to outdated systems. I share research on AI perception from the LEAP initiative, a breakdown of OpenAI’s new Atlas browser, and a lesson from cybersecurity that reinforces how these tools can either amplify risks or unlock resilience, depending on how you engage with them. The takeaway: true advantage comes not from the technology itself, but from how thoughtfully it’s embedded into your business.

This episode is about moving beyond reaction. It’s a framework for wealth managers and firm leaders who want to navigate the AI landscape with clarity, not noise. Because in a space where everyone’s “trying AI,” the differentiators will be integration, trust, and execution.

We talk about why layering on new solutions without rethinking the underlying process creates confusion, not progress. True transformation starts by defining what your ideal firm looks like—before reaching for new software. I break down a simple framework for separating exploratory thinking from daily execution, and why protecting mental space for strategic reflection is just as important as implementing new systems. When change is treated as a mindset—not a checklist—it creates space for clarity, accountability, and forward motion.

The firms that are built to last won’t be the ones that adopt the most tech—they’ll be the ones that finish what they start, retire what no longer serves, and design change with intention. Because innovation isn’t about adding more. It’s about making room for better.

As advisors, we’re trained to solve problems, but not always to sit in uncertainty. We default to measurable things because they feel safe. But real client retention doesn’t live in the measurable—it lives in how well we understand the person behind the plan. I talk about how emotional clarity often comes after technical success, and why clients may not ask for that deeper connection—but still expect to feel it.

This episode is about earning the right to go deeper—not just through planning, but through presence. Because what keeps people isn’t a perfect portfolio. It’s the sense that someone sees them clearly, and is willing to ask the questions they’re still working through themselves.

I dig into the practical shifts we’re already seeing: clients turning to ChatGPT for financial advice, OpenAI launching Atlas as an intelligence layer across the web, and humanoid robotics entering the mainstream at a fraction of the cost. But here’s the real insight—your clients may already be using these tools, and if you’re not part of that learning curve with them, you risk falling behind. Knowing how these platforms generate information—and where they fall short—is the new advisory edge.

This isn’t about replacing the human element. It’s about repositioning it. AI frees up time and mental bandwidth, but it’s still your judgment, your clarity, and your ability to ask the right questions that clients will trust. The firms that engage with AI now—not as a bolt-on, but as a process redesign—will be the ones positioned to lead as this technology moves from disruption to expectation.

It’s easy to default to what's measurable—returns, reports, deliverables—because those offer certainty. But true retention is built in the uncertainty: understanding a client’s future self, what’s keeping them up at night, and what they’re really trying to achieve beyond financial outcomes. I share lessons from a client I lost, and the quiet realization that performance conversations were masking deeper anxieties I never addressed. When we stop assuming and start asking better questions, we earn the right to have more meaningful conversations—the ones that actually matter.

This isn’t about abandoning strategy or services. It’s about recognizing that the plan and portfolio earn us the permission to go deeper. And when we do, we stop being service providers and start becoming true partners in our clients’ lives.

One of the greatest barriers to purpose work is that it feels uncomfortable. It’s easier to talk numbers than identity. But when we use money to avoid harder questions, we miss the real opportunity: to help clients connect their wealth to what truly matters to them. I talk about the emotional and cognitive friction that keeps us—and our clients—from engaging with purpose, and how we can create space for meaningful reflection through tools like narrative writing, values clarification, and structured dialogue. These aren’t one-time exercises. They’re part of an ongoing relationship built on curiosity, not certainty.

Helping clients find their purpose isn’t about having the right answers. It’s about being willing to explore the right questions, over and over again. Advisors who embrace that work—who model it in their own lives—are the ones who will earn the deepest trust. Because in a world where everything feels uncertain, purpose is what makes planning feel personal. And that’s where our value becomes irreplaceable.

MVPs aren’t about rushing or cutting corners—they’re about iterating in the real world. I break down how this approach applies in wealth management, from testing new client communication formats to refining internal workflows before scaling them. I also talk about why many advisors hesitate to experiment: fear of being wrong, compliance concerns, or simply the belief that we must always appear to have the answer. But as I share in the episode, “The firms that are going to win in the next three, five, and ten years won't be the ones with the best technology or smartest investment strategy. They will be the ones who learn the fastest.”

For advisors looking to evolve without risking their credibility, this is a roadmap for building a culture of safe experimentation. Start small. Start at the edges. And commit to learning faster than the world is changing around you. Because the mindset that built your firm may not be the one that carries it forward—and innovation starts the moment you admit you don’t know everything.

Drawing lessons from high-reliability industries like aviation and medicine, I unpack how we can shift our culture from fearing mistakes to learning from near misses. Our instinct is to breathe a sigh of relief and move on—but those close calls are gold. They reveal weak points in our systems long before they break. If we can treat decisions as data, and mistakes as design feedback, we unlock more than resilience—we unlock momentum.

Too many firms are stuck in planning mode, looking for perfect outcomes instead of refining the process. But lasting trust isn’t built by playing it safe. In fact, “Our fear of breaking trust has made us risk averse to the point of stagnation. And stagnation is its own form of breaking trust—just slower.” Future-ready firms are moving forward with intention—testing, adapting, and building systems that grow stronger with every small step.

As clients increasingly turn to AI assistants for real-time answers, advisors need to rethink how they show up in those conversations—digitally and personally. That means making your thought leadership easy to surface in AI tools, adopting systems that free you up to focus on what clients value most, and training teams to work with AI, not around it. The firms that get this right won’t just be more efficient—they’ll be more trusted, more visible, and more human.

Ultimately, this episode is a call to futureproof your practice by doubling down on the one thing AI can’t replicate: real relationships. Empathy. Nuance. The ability to sit with uncertainty and guide someone through life-changing decisions. The advisors who lead with transparency—about what AI can do and what it can’t—will build deeper trust and clearer differentiation in an increasingly automated world.

Drawing on neuroscience and years of advisor experience, I break down why our brains are wired to favor caution and over-analysis—and why that tendency can quietly stall growth. But when teams treat change as experimentation instead of high-stakes decision-making, everything shifts. Small, consistent actions compound. Confidence builds. Innovation becomes a habit, not a project. It’s not about avoiding uncertainty—it’s about making uncertainty work for you.

Advisors who adopt this mindset will outperform those waiting for the perfect plan. Futureproofing isn’t about predicting what’s next—it’s about creating a culture where forward motion is the norm. This episode is a playbook for shifting from hesitation to momentum—one small, strategic step at a time.

Jason brings decades of experience at the intersection of wealth management and technology, sharing how he’s seen AI evolve from early experiments in algorithmic trading to its current role in everyday advisory operations. We talk through practical examples, like Hazel—Altruist’s AI assistant designed to replicate a first hire’s tasks—and how tools like this are freeing advisors to focus more on empathy, creativity, and trust-building. But Jason makes it clear: none of this works without good data. Firms that ignore data hygiene and operational clarity will fall behind—fast.

As AI becomes more powerful, the advisor’s role will evolve—not disappear. Jason sees a future where firms split: some leaning into AI-first operations, others branding themselves as AI-free. But those who succeed will strike a balance—embracing automation where it enhances the client experience, and doubling down on the distinctly human skills that technology can’t replicate. For firms ready to think strategically about growth, relevance, and scale, this is the conversation to start with.

In this episode of The FutureProof Advisor, I share why the most meaningful evolution for advisors has nothing to do with new products or performance metrics—and everything to do with helping clients uncover purpose. I introduce a new framework grounded in three pillars: mindset, leverage, and process. That means doing your own internal work as an advisor, building scalable systems for deeper client conversations, and reimagining the client experience around what truly matters—not just asset allocation, but alignment.

The future of advice won’t be defined by technical expertise alone. AI can optimize a portfolio or automate a tax strategy, but it can’t help a client figure out what gives their life meaning. That’s our role—and our advantage. The firms that embrace this shift will lead the profession forward. Those who resist it risk becoming indistinguishable in a sea of low-cost alternatives.

Ritik shares how his early exposure to tech and years of building companies led him to the wealth management space, where he’s been focused on rethinking the advisor experience from the ground up. He breaks down the myths around automation and AI, emphasizing that clients still crave human connection—especially when navigating the emotional complexity of wealth. But to deliver on that, advisors need to be intentional with their time, streamline low-value work, and adopt tools that integrate naturally into how they already operate.

One of the key takeaways from our conversation is that true innovation doesn’t require abandoning what works—it requires being honest about where time is spent, what drives client value, and how technology can free up more space for meaningful relationships. It’s not about replacing advisors with platforms—it’s about building firms that are more human because they’re built on better systems.

In this episode of The FutureProof Advisor, I break down what this nine-month study revealed about the evolving expectations of high-net-worth clients. While 89% still believe in the importance of human advisors, they’re looking for more than portfolio reviews and performance metrics. They want help navigating the emotional weight of wealth, making better behavioral decisions, and finding clarity in what their money is for—not just what it earns.

Advisors who respond to this shift will differentiate fast. That means combining technological fluency with behavioral coaching, and shifting from performance-focused planning to purpose-driven guidance. This research is more than a report—it’s a challenge to rethink how we show up, connect, and lead.

I had a great conversation with Patrick Parker, Founder of Fynancial, about how human-centered design, data structure, and digital agents are reshaping the future of wealth management. Patrick brings a unique perspective—rooted in both tech entrepreneurship and a deep understanding of the advisory space—to show how advisors can blend empathy with innovation. He shared how growing up around an RIA and working in Big Four consulting helped him see the persistent gap between client expectations and what most fintech tools deliver.

We covered everything from the evolution of client portals and the role of community in client engagement, to why data infrastructure is the key to getting AI right. Patrick makes a compelling case that digital agents won’t replace advisors—they’ll remove the operational clutter so advisors can double down on what matters: trust, insight, and connection. For firms ready to experiment, iterate, and rethink how technology supports relationships, this is a glimpse into what the next chapter of advising could look like.

I had a great conversation with Kathryn M. Brown, CFP®, ChFC®, CAP®, Co‑Founder and Principal of Morton Brown Family Wealth, about what it takes to build a future-proof advisory firm. She shared how her small-business upbringing and a pivotal family moment shaped her mission. From investing early in marketing to empowering team “champions” and simplifying client deliverables, she illustrates how firms grow through strategy and soul—not shortcuts.

What stood out was Kathryn’s belief that clarity is creativity. Whether it’s one-page financial plans or more conversational client experiences, she shows how simplifying the experience fosters deeper engagement. This discussion is a thoughtful look at what it means to grow purposefully, lead intentionally, and redefine success beyond the numbers.

As the next generation of autonomous AI agents begins to emerge, we’re seeing a shift from task-based assistance to full-cycle execution. These agents don’t just draft content or summarize research—they can now run processes from start to finish with minimal human involvement. From preparing client reports to organizing internal communications, these tools have the potential to fundamentally reshape the way wealth management firms operate. For smaller firms, they could even become the competitive equalizer.

But this isn’t about plugging AI into outdated workflows. It’s about letting AI pursue outcomes—more efficiently, more creatively, and sometimes in ways humans wouldn’t have thought to design. I explore how firms can start experimenting with agents in low-risk areas, build internal comfort and skill, and evolve toward deeper integration. I also dive into what it looks like to shift your team’s mindset: from managing step-by-step processes to defining clear end goals and trusting AI to find the path.

Regulatory frameworks are evolving just as fast. With new initiatives like AI sandboxes and emerging tax incentives for workforce training, firms have a chance to shape—not just follow—the rules. I walk through how to align your governance with existing standards, and why compliance shouldn’t be an afterthought. If we want AI to be a long-term partner, we need to set it up with the same intention and clarity we’d expect from any team member. This is about building a future where results—not routine—define success.

In this episode of The FutureProof Advisor, I share stories from my own experience running innovation labs, as well as real-world examples like Procter & Gamble’s product breakthroughs, to show how subtle language changes can create massive shifts in team dynamics. “How might we…” doesn’t just sound more open—it creates psychological safety, inviting people to share bold or imperfect ideas without fear. That kind of space leads to more creative solutions, stronger collaboration, and ultimately, better outcomes for clients and internal processes alike.

But curiosity alone isn’t enough—you also need structure. We talk about how to lead teams through divergent thinking in the early stages, and then transition to focused decision-making that drives implementation. When teams know when to explore and when to execute, innovation becomes not just possible—but repeatable. This episode is about giving your firm permission to think bigger, while giving your people the framework to make it real.

The good news? Innovation isn’t just for visionaries or tech founders—it’s a skill we can all develop. I talk about how becoming a sharper observer of failure, a student of other industries, and a strategist with timing can make any advisor more innovative. It’s not about building from scratch; it’s about recombining existing tools and ideas in ways that meet today’s moment. And it’s often the firms that pay attention to how consumer expectations are shaped outside our industry that gain a real edge.

If we can shift away from the pressure to create the next big thing and instead focus on finding timely, relevant solutions using what’s already in front of us, we’ll open the door to more consistent innovation. The firms that win in the long run aren’t necessarily the most inventive—they’re the most curious, the most observant, and the most willing to rethink how the pieces fit together.

Rather than chasing results, high-performing firms build what I call a “metric portfolio”—a diversified set of measurements that help teams stay focused, aligned, and confident in their next move. I walk through four essential types of metrics: predictive, outcome, efficiency, and quality—and explain why the smartest organizations spend more time tracking meaningful activity (like client touchpoints or planning milestones) than staring at results they can’t immediately influence. It’s not about tracking more—it’s about tracking better, with purpose and clarity.

If you want to build a culture where people feel empowered—not micromanaged—your metrics should serve as a guide, not a scoreboard. That means only tracking what leads to action, connecting every metric back to your firm’s mission, and identifying a clear North Star to anchor your efforts. Measurement isn’t the enemy of innovation—it’s the fuel for it, if you know how to use it.

The key isn’t rushing to adopt every new tool. It’s about understanding how these technologies will reshape the advisor-client relationship. From improving meeting recall with augmented reality to using AI as a thought partner in strategy sessions, we have the chance to enhance both personalization and efficiency. But the true competitive edge will come not from using AI faster—it will come from using it smarter, with intention and empathy.

That means getting your data house in order now, testing where AI fits naturally into your workflows, and pulling compliance and ethics teams into the conversation early. The advisors who will thrive in this new era aren’t just tech adopters—they’re translators. They’ll be the ones who use AI to simplify the complex, stay human in a digital world, and deepen the trust that drives long-term relationships.

I break down a simple framework—Why? What if? How?—that helps advisors and teams challenge assumptions, unlock new ideas, and co-create practical solutions. This mindset isn’t just about internal innovation; it redefines how we serve clients. When we lead with questions instead of prescriptions, we build trust and deliver more meaningful, personalized advice.

For firms ready to evolve, this episode is a playbook for putting possibility into motion. It starts with carving out intentional time to think differently, asking better questions in client and team meetings, and creating a culture where fresh ideas have room to breathe. Because the firms that thrive aren’t stuck in what worked yesterday—they’re building what’s next.

We explore the rise of AI and what it really means for advisory firms. Aaron challenges the fear narrative around automation and reframes AI as a tool that enhances—not replaces—human connection. From streamlining meetings to freeing up time for strategic conversations, he explains how today’s tools can shift advisors away from routine tasks and toward high-impact work that truly moves the needle for clients. His new venture, Kantio, is rooted in this very philosophy: using AI to make meetings smarter, more intentional, and more actionable.

At its core, this conversation is a blueprint for future-ready firms. We talk about the mindset required to continuously reinvest in your tech and operations, how to approach AI as a productivity partner, and why the structure of meetings says more about your culture than most people realize. Aaron’s path reminds us that the most transformative leaders aren’t just technologists—they’re listeners, problem-solvers, and builders who aren’t afraid to evolve when the industry demands it.

To stay competitive, we need to separate innovation from the everyday. I dig into how leaders can create intentional structures—like a “transformation division”—where new ideas can be tested in isolation, without threatening the core business. This allows teams to experiment with confidence, challenge assumptions, and develop solutions that won’t emerge under the pressure of day-to-day operations. It’s about building a firm that can execute reliably and explore boldly.

Ultimately, the firms that thrive won’t just be the ones that respond well to client requests—they’ll be the ones anticipating needs clients haven’t yet expressed. Real innovation comes not from reacting to change, but from making space for it. By naming the biases that keep us stuck and creating environments where curiosity is rewarded, we give ourselves permission to evolve—with purpose, not panic.

Garrett shares how his team prioritizes relationship-building at every step—delivering personalized, memorable experiences that go far beyond performance reports or annual reviews. Whether it’s a welcome gift or proactive milestone check-ins, these human touches create the kind of loyalty and word-of-mouth growth that marketing dollars can’t buy. We also dig into how firms like his are using tech not just to “keep up,” but to lead—leveraging AI and customized CRMs to stay responsive, efficient, and scalable without adding complexity or headcount.

What stood out most in our conversation is Garrett’s mindset: stay curious, be intentional, and never stop evolving. He’s not chasing scale for scale’s sake—he’s building a firm that reflects his values and serves clients in meaningful ways. As the industry changes, it’s that kind of clarity and adaptability that will set advisors apart. It’s not always about size or credentials—it’s about purpose, discipline, and the willingness to think a little differently.

True innovation in our space doesn’t mean ignoring risk or compromising fiduciary responsibility. It means challenging legacy processes and rethinking the entire client journey—from communication and onboarding to relationship management and reporting. Inspired by the principles that drive companies like Google, I share how even small firms can create space for structured experimentation, learn quickly, and use first-principles thinking to redesign client experiences without blowing up their operations or budget.

The future belongs to firms that build a culture where new ideas are explored—not buried under the weight of “we’ve always done it this way.” That means assigning clear ownership to innovation efforts, carving out time and budget for learning (not just execution), and encouraging teams to rethink how value is delivered at every touchpoint. Change doesn’t have to be radical—it just has to be intentional. And when done well, it creates real differentiation in a crowded and commoditized market.

As Rich and I discuss, the path to sustainable growth isn’t paved with just good intentions—it takes early investment in structure, leadership beyond the founder, and a clear focus on talent development. Too many firms hit a wall because they wait too long to professionalize operations or build out scalable support systems. And while technology plays a role, it’s the firms that lean into emotional intelligence, purpose-driven client conversations, and high-trust relationships that are really separating themselves from the pack.

Those leading the way are making proactive decisions—hiring ahead of the curve, putting systems in place before they feel urgent, and using tech to amplify the human touch, not replace it. They’re not growing for growth’s sake; they’re designing firms that reflect their values and meet the evolving expectations of clients who want more than performance—they want partnership.

In this episode of The FutureProof Advisor Podcast, I unpack how the systems we grew up in—especially our education system—trained us for certainty, structure, and passivity, when the modern world of financial advice demands something completely different. Our success today depends less on being right the first time and more on staying adaptable, thinking in nuance, and getting comfortable with the uncomfortable. For many advisors in leadership roles, it’s not a lack of knowledge or skill that holds us back—it’s the deeply rooted wiring that tells us to play it safe, to wait for clarity, or to avoid anything that might be perceived as failure.

As firm leaders, our ability to scale and stay competitive will hinge on how well we can model and instill new ways of thinking—ways that reward curiosity over compliance, and experimentation over perfection. That means building cultures where people feel safe to challenge old norms, propose half-baked ideas, and learn in motion. It means shifting from binary mindsets to spectrum-based ones, where growth isn’t measured in tidy milestones but in resilience, adaptability, and progress over time. By staying aware of how our habits were formed—and intentionally choosing which ones to evolve—we create the space for true leadership to emerge. Growth isn’t about adding more complexity; it’s about making room for the kind of thinking that helps us all move forward.

We unpack how technology, especially AI and data-driven insights, is reshaping portfolio management. But Christian makes a strong case that human judgment still matters—particularly when it comes to forward-looking investment decisions and assessing the intangibles. He shares how Varium blends the best of both worlds, using AI where it enhances efficiency while keeping humans at the core of research and decision-making. He also outlines a new kind of partnership model, where advisors can share in the firm’s growth, not just use its services—a refreshing alternative to the traditional OCIO setup.

For senior leaders and forward-thinking advisors, this episode of The FutureProof Advisor Podcast dives into the strategies and mindset shifts needed to build a truly differentiated, resilient business. From defining your firm’s value beyond investment performance to exploring models that tie growth and ownership together, the conversation is a call to think more boldly about the future. If you’re navigating change, investing in innovation, or simply re-evaluating how to lead with purpose, this episode offers a fresh lens—and a few ideas worth taking back to your team.

As leaders in this industry, we’re often inundated with options, research, and opinions—yet that flood of input can lead to indecision, anxiety, and hesitation. In this episode of The FutureProof Advisor, I unpack how too much thinking and not enough doing can hinder our progress, both individually and within our firms. I explore the paradox where knowledge—while valuable—can become a roadblock when it outweighs experimentation.

Drawing from behavioral research and personal experiences, I examine how limiting choices can unlock action, how micro-experiments drive clarity, and how maintaining a beginner’s mindset—even as seasoned professionals—is essential to navigating fast-changing environments. I explore the difference between naïve optimism and strategic experimentation, and why getting things “right” matters less than having the courage to test, learn, and adjust.

This episode is a call to shift our relationship with action. Instead of seeking perfect answers, we can embrace a culture where thoughtful trial, fast iteration, and small failures lead to smarter decisions and long-term growth.

Rather than waiting for tech solutions to be handed down by vendors, Todd leads by example—testing tools, learning alongside his team, and embedding innovation into his firm’s culture. He also challenges the conventional definition of client service, making a compelling case for crafting high-touch, memorable experiences that reflect care and excellence. And he connects it all to a deeper purpose: building a legacy firm that’s not just operationally sound, but deeply human and built to last.

For leaders looking to stay ahead, it’s a conversation about mindset, action, and elevating every part of the advisory business.

When we let outcomes define us, we lose sight of what really matters: the integrity of our process. Hindsight bias can trick us into thinking a result was obvious in retrospect—just like Blockbuster passing on Netflix looks foolish now. But success and failure both deserve the same question: was the decision-making process sound? One way to protect against bias is to document decisions in real time—journaling what we knew, why we chose a path, and how we thought it might play out. That record becomes invaluable when evaluating outcomes later on.

The most resilient advisors aren’t the ones who only chase good results—they’re the ones who consistently refine their process, learn from feedback, and recognize when luck played a hand. By embracing that mindset, we build adaptability into how we lead, grow, and serve our clients—no matter what tomorrow brings.

Timestamps:

[06:54] – Revisiting Blockbuster's Decisions and Legacy

It’s easy to call Blockbuster’s refusal to buy Netflix a mistake—but that’s hindsight talking. At the time, the decision made sense given the market context and uncertainties. As leaders, we’re often judged by outcomes, but real progress comes from evaluating the quality of our decisions based on the information we had—not just how things turned out. This is a reminder to prioritize process over results and resist the trap of outcome bias.

[27:11] – Journaling: A Tool Against Overconfidence Bias

Journaling decisions in real time may seem simple, but it’s one of the most powerful tools we have to sharpen judgment. By capturing what we believed and why we acted before results come in, we create a clear view of our process—separate from the noise of hindsight or ego. It’s a practice that helps leaders distinguish between replicable success and one-off luck.

One of the most powerful parts of our conversation was the idea of intentional learning. Jerry blocks off time each year to step away from the daily grind and focus on growth—reading books, listening to thought-provoking podcasts, and carving out space for reflection. It’s something many of us overlook, but this kind of pause creates the clarity we need to evolve our thinking and deliver meaningful value. We also explored how values-based conversations—those that go beyond numbers—can help clients and their families articulate purpose and legacy. When we lead with questions like “What really matters to you?” instead of “How much do you want to save?”, we unlock more authentic, lasting relationships.

We also talked about how market downturns aren’t just moments to manage—they’re moments to teach. Jerry views volatility as a rare opportunity to reinforce long-term thinking, guide clients through emotional responses, and educate the next generation on risk and resilience. It’s a reminder that our greatest impact as advisors often comes when the markets are at their most uncertain. This episode is filled with insights on mindset, intentionality, and leading with purpose—exactly what we need to thrive in an evolving industry.

When we lead with curiosity, we don’t just gather knowledge—we satisfy core human needs. From creating a sense of psychological safety to forging stronger relationships and building confidence through mastery, curiosity shows up at every level of our growth journey. Drawing on Maslow’s hierarchy, I explore how leaning into deep learning contributes to both personal fulfillment and professional momentum. It turns out, curiosity doesn’t just help us grow—it actually makes us happier by triggering the parts of our brain tied to reward and motivation.

But there’s a catch: technology is making it too easy to shortcut the process. Tools like Google and AI are powerful—but if we’re not careful, they nudge us toward convenience instead of clarity. In this solo episode, I challenge us as leaders to use technology as a launchpad for deeper thinking, not as a replacement for it. The path forward? Start questioning more, summarize insights in your own words, and make curiosity a daily practice. That’s how we grow—not just smarter, but wiser.

Douglas shares the personal and professional challenges he faced when joining the family business, particularly stepping in during the turbulence of the 2008 financial crisis. His ability to pivot, build resilience, and adapt to an ever-changing environment has been key to his success. A central theme of his story is the role of technology—not just as a tool for efficiency, but as a way to elevate client experiences. His willingness to embrace cutting-edge tech solutions has helped him carve out a competitive edge, allowing him to innovate and deliver unparalleled service to clients.

Looking ahead, Douglas's vision is focused on the "love plus money" space—helping couples navigate financial planning together to foster stronger, more transparent relationships. His goal is to reach $250 million in assets under management, and he believes this vision can be achieved by continuing to innovate, invest in technology, and build strong, collaborative teams. His insights underscore the value of curiosity, the importance of embracing new ideas, and the role of relationship-driven financial planning in creating lasting client loyalty.

One common bias is the Texas Sharpshooter Fallacy—the tendency to find patterns that fit our narratives, even when they don’t exist. This can lead to flawed decision-making and misplaced confidence in trends that may be purely coincidental. Similarly, normalcy bias keeps us anchored to what feels familiar, making it harder to recognize and respond to change effectively. There’s also the argument from authority, where we often accept expert opinions without questioning their validity. And finally, the misinformation effect distorts our memories over time, making them unreliable guides for decision-making.

To counteract these biases, structured decision-making, real-time documentation, and intentional skepticism are key. Establishing clear processes helps us navigate uncertainty with confidence. Journaling or recording key observations preserves unaltered insights, reducing the risk of hindsight bias. And actively questioning authoritative claims ensures well-rounded, independent thinking. By recognizing these cognitive pitfalls, we can future-proof our decision-making and better serve our clients.

One key strategy Erin discusses is the importance of setting aside time for self-reflection and strategic planning. At EP Wealth, they’ve implemented dedicated “decompression days” to allow team members to step back, assess their work, and prepare for the week ahead. This approach enhances productivity, reduces burnout, and ensures advisors are delivering the best possible client experience. Additionally, postmortem evaluations after major projects or implementations provide valuable insights, allowing teams to refine their processes and improve outcomes.

Beyond operational strategies, Erin stresses the importance of leadership development in sustaining long-term growth. By investing in internal training programs, firms can cultivate strong leaders who align with the company’s vision and drive success. As the financial advisory space continues to evolve, firms that prioritize innovation, adaptability, and a strong internal culture will be best positioned to thrive.

Shifting from fact-based questions to ones that explore feelings can transform any conversation. Instead of stopping at surface-level inquiries, I break down how to ask better questions that spark engagement and build trust. It’s not about what someone did—it’s about how they feel and why it matters.

I also dive into practical techniques to improve communication, like using silence to encourage thoughtful responses, asking for permission before digging deeper, and clarifying instead of assuming. By prioritizing connection over simple information exchange, we can build stronger, more authentic relationships in both business and life.

Listening, he explains, is an act of love—one that builds trust, strengthens connections, and allows others to feel seen and valued. The key isn’t just in hearing words but in embracing silence, using strategic pauses to create space for deeper conversations. Recognizing different communication styles—whether someone is a skydiver, hang glider, or scuba diver—can also help tailor your listening approach to foster more meaningful interactions.

True listening isn’t about waiting for your turn to speak—it’s about setting aside ego, offering full attention, and making others feel genuinely understood. When we adapt our approach to meet others where they are, we create an environment where they feel comfortable, heard, and empowered to arrive at their own solutions. By mastering the art of listening, we can transform the way we lead, connect, and build relationships.

By moving beyond surface-level exchanges, Reiner highlights how asking thoughtful, emotional questions encourages vulnerability and creates space for genuine dialogue. He shares practical methods like seeking permission before diving into deeper topics, which helps set the foundation for more open conversations. Additionally, active listening—such as repeating what you've heard—ensures alignment, minimizes misunderstandings, and strengthens relationships.

These strategies empower advisors to not only build trust with clients and colleagues but also cultivate more profound connections in every aspect of life. When we prioritize curiosity and empathy, we unlock the power of communication to create lasting, impactful relationships.

Eric highlights the power of strategic partnerships and role specialization, explaining how surrounding yourself with the right people—each playing to their strengths—creates a scalable, efficient business. He also stresses the importance of staying ahead of industry shifts, continuously adapting to client needs and market trends to remain competitive. Finally, he shares why clear goal-setting and accountability are the backbone of sustainable growth, allowing firms to execute with intention while staying flexible enough to adjust along the way.

The key to future-proofing your advisory practice isn’t just working harder—it’s working smarter, with the right people, the right strategy, and a relentless focus on client experience.

By embracing empathy and viewing conversations through multiple perspectives, professionals can navigate difficult discussions with greater understanding. Matt illustrates this with a theoretical game that exposes how certain statements trigger automatic, emotionally charged reactions. Recognizing these responses allows for more thoughtful engagement and stronger connections. He also challenges the tendency to accept authoritative opinions at face value, advocating for deeper questioning to uncover the emotional context behind data and conclusions.

Curiosity, empathy, and objectivity are the foundation for better communication in wealth management and beyond. By filtering judgments, actively listening, and staying open to different viewpoints, professionals can strengthen relationships, ease difficult conversations, and create more cohesive teams and client experiences.

The conversation also delves into the inefficiencies of traditional legal billing practices, with Gary advocating for alternative models like fixed fees that improve client satisfaction and streamline financial management. He highlights the importance of exploring these innovative approaches to create a more transparent and collaborative client experience.

Matt and Gary discuss the significance of relationship-based networking, emphasizing the value of building trust with referral partners and thoroughly understanding their services. This approach leads to more meaningful professional connections and enhances the ability to deliver impactful solutions to clients.

Additionally, they draw parallels between the legal and wealth management professions, highlighting the shared need to deeply understand client needs and focus on offering practical, results-oriented solutions rather than simply transactional services. Gary also shares strategies for maintaining work-life balance, including setting boundaries with clients, prioritizing family time, and getting enough sleep to stay grounded amidst the demands of a challenging career.

Joshua explains that emotional connections drive decision-making, with logic often serving as a secondary justification. To harness this, he advocates for storytelling that resonates emotionally and portrays the advisor as relatable and trustworthy. Drawing on his personal experiences, such as crafting a heartfelt graduation speech that attracted clients, he illustrates the importance of presenting oneself authentically. Professionals who master the art of emotional storytelling can strengthen their client relationships and build a persuasive narrative around their expertise and values.

The episode also examines how perception influences outcomes and how balancing vulnerability with professionalism can enhance relationships. Joshua introduces the "procedure versus perception razor," encouraging professionals to adjust how they are perceived before overhauling their actions in response to feedback. He emphasizes self-reflection as a tool for uncovering unique personal qualities that can deepen connections. By leading with empathy, curiosity, and an awareness of one’s distinctive traits, listeners are equipped to develop genuine relationships and build trust in an increasingly complex professional environment.

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Kristin identifies three key paths for advisors: those transitioning to independence from corporate entities, next-generation leaders preparing for succession, and established professionals focused on scaling strategically. For each group, she stresses the power of focusing on a high-value hyper-target—a specific, profitable audience that allows for tailored marketing and stronger client relationships. Kristin highlights the importance of creating compelling content for this niche, which demonstrates expertise and attracts qualified prospects.

Additionally, the conversation explores how collaboration can drive growth. By partnering with others through podcasts, webinars, and joint efforts, advisors can expand their reach while leveraging the trust of their collaborators' networks. Kristin also underscores the importance of building a strong digital presence and engaging consistently with clients to foster loyalty and long-term success in a competitive, evolving industry.

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Randall also offers insights on creating a more inclusive, supportive work environment, particularly for women and minorities. She advocates for anonymous feedback channels where these groups can voice concerns safely, and she highlights the need for sensitivity training and role assessments to foster empathy and safety in the workplace. For those in leadership roles, she suggests using CRM tools and strategic visioning sessions to maintain a clear business focus while staying adaptable to change.

For women entrepreneurs navigating male-dominated fields, Randall stresses the value of financial independence, supportive networks, and setting firm boundaries. She recommends resources like Two Weeks Notice by Amy Porterfield and Set Boundaries, Find Peace by Nedra Glover Tawwab, offering guidance on aligning business goals with personal values. With a clear vision and the right tools, Randall inspires listeners to harness their unique strengths and drive impactful growth within the industry.

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The discussion then shifts to behavioral finance, exploring how data and AI advancements have made it essential for delivering personalized client experiences. Jordan emphasizes that building behavioral finance skills is like developing a muscle—it takes ongoing practice and self-awareness for advisors to truly understand and support client needs. He also addresses the need for advisors to maintain boundaries, focusing on their roles without venturing into areas best left to professional therapists.

Concluding with a look at firm culture and adaptability, Jordan discusses RFG’s hybrid communication model and the importance of a growth mindset within financial firms. He advocates for frameworks like EOS (Entrepreneurial Operating System) and OKRs (Objectives and Key Results) to enhance organizational efficiency. As the industry advances, he anticipates rapid innovation and a need for "legacy modernization," stressing the evolving advisor role in managing diverse client needs beyond traditional investment guidance.

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Kristen’s approach to work-life integration is shaped by her own journey, including her graduate work on the concept of balance for women in the workplace. Recognizing that a “perfect balance” can be unrealistic, Kristen encourages advisors to embrace flexible routines that honor both personal and professional priorities. For her, setting non-negotiable family times, such as taking Sundays off, creates a natural boundary that maintains her personal well-being amid a busy schedule. This approach not only allows advisors to recharge but also fosters stronger, more resilient connections with those closest to them.

Throughout the conversation, Matt and Kristen discuss living intentionally and designing one’s career around individual aspirations rather than external pressures. Kristen highlights that meaningful growth starts with self-reflection, often driven by thought-provoking questions that help uncover true desires. Through practices like meditation and gratitude journaling, Kristen has cultivated clarity in her goals, which she encourages advisors to incorporate as they refine their own visions. By integrating these practices, advisors can set a strong foundation for both personal and professional success, leading with purpose and living by design rather than default.

Click here to view Kristin's Goal Setting Success Course.  Please us the promo code PODCAST50 to  get an exclusive offer of $50 off the course! 

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The conversation touches on how financial advisors can step into the role of life guides, not just money managers. Matt and Shaun discuss the importance of helping clients see money as a tool, or the "wind in the sail," that allows them to live a fuller life rather than the destination itself. They explore key life transitions like having a child or losing a parent, which often prompt reflections on these money stories, and stress the value of psychological growth alongside financial growth during these times.

Shaun also shares how he shifted from a traditional financial planner to someone who focuses on the psychological side of money. Techniques like motivational interviewing and tools like the "Money Egg" help clients uncover and reshape the deep-rooted beliefs that drive their financial behaviors. By guiding clients through these discoveries, advisors can build stronger relationships and help them create a more prosperous, purpose-driven life.

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The conversation also highlights the strategic use of CRM systems to boost client relationships. Doug explains that successful CRM implementation must go beyond simple communication to create personalized, meaningful interactions that improve client loyalty. He stresses that technology alone cannot solve all problems; firms must carefully plan integrations that add true value to the client experience while also managing the long-term costs and upkeep of these systems.

Additionally, the episode delves into the importance of cybersecurity in wealth management. Doug advises firms to invest in external cybersecurity expertise, performing regular audits and penetration tests to safeguard client data. This proactive approach helps firms stay ahead of potential threats while maintaining the trust and security necessary for long-term success.

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Rod delves deep into the concept of mental toughness, viewing it as the ability to perform under stress and pressure, and he believes it’s a skill anyone can develop. He talks about techniques, such as controlled breathing exercises and using a calm tone to manage stress. Ray also highlights how adversity builds resilience, using examples from top athletes to illustrate how challenges can be transformative. Through his recruiting experience, Rod emphasizes that determination and drive often matter more than natural talent, making adversity a valuable opportunity for growth in both sports and life.

In reflecting on his personal journey, including a life-altering experience with a student’s collapse on the court, Rod explains how struggles fuel success. He encourages listeners to take action on their ambitions and to avoid the "tax of unmet potential." The episode wraps up with a focus on the importance of building meaningful relationships and finding purpose, urging financial advisors and professionals alike to invest in these aspects to achieve both personal and professional growth.

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Central to his philosophy is the practice of self-exploration. Tony encourages individuals to engage in self-awareness, self-reflection, self-regulation, and self-repair to break old habits and build emotional resilience. This holistic approach helps overcome obstacles and accelerates both personal and professional progress. His methods provide listeners with actionable tools to reassess and reframe their behaviors in alignment with long-term success.

By focusing on the continuous evolution of one’s values and purpose, Tony demonstrates how personal growth is a lifelong journey. He underscores the necessity of continual learning, emotional resilience, and adapting to life’s challenges as essential components of achieving lasting impact.

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Mitch's journey from crisis intervention to financial services has shaped his belief in service-oriented, rather than sales-driven, financial planning. Drawing from the work of Viktor Frankl, Mitch emphasizes the importance of guiding clients toward a sense of purpose. He advocates for financial advisors to tap into their clients' life goals and emotional needs, integrating emotional intelligence into their practice. By doing so, advisors can cultivate long-term relationships that are grounded in trust and understanding.

The conversation also tackles advisor compensation models, with Mitch challenging the popular “we only make money when you make money” approach. He stresses the need for transparency and fairness in how advisory services are billed. Advisors can enhance their impact by asking meaningful questions that connect with clients' deeper motivations, focusing on improving their clients' quality of life (return on life), and continuously developing their emotional intelligence to create lasting, trust-filled relationships.

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The conversation shifts to the importance of truly understanding clients' emotional needs, not just their financial situations. Derrick shares how advisors can uncover underlying concerns by paying attention to patterns in client interactions and crafting stories that resonate with their emotions. This deeper connection fosters loyalty and trust, moving beyond the numbers to create lasting relationships. He also touches on his commitment to education and how it ties into his mission of making a larger impact on society.

To stand out in a crowded market, Matt and Derrick stress the value of specialization, advising financial professionals to become experts in niche areas. They outline practical strategies to strengthen client relationships, like regular check-ins and personalized advice. The episode closes with powerful takeaways: practice boldness daily, inspired by Bohemian Rhapsody; use structured checklists for stability; incorporate charitable actions into your business; and always engage clients by focusing on their feelings and concerns to build genuine, lasting trust.

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The discussion also delves into the challenges of building robust platforms in a regulated industry and the importance of assembling a team that reflects the company's core values. Jason emphasizes the need for adaptable, insightful tools that can assist advisors with valuation, succession planning, and more. By staying ahead of technological trends and proactively engaging with business owners, advisors can position themselves as indispensable partners in their clients' financial journeys.

Throughout the episode, both Matt and Jason highlight the significance of adopting a growth mindset—embracing the idea of having a "get to" job rather than a "got to" one. This shift in perspective fosters motivation and continuous improvement, key factors in driving long-term success for both advisors and their clients.

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Jon delves into key skills crucial for entrepreneurs and leaders, such as time management and intuition. He offers practical strategies to enhance productivity, including breaking tasks into 15-minute increments and color-coding them for better visualization. He also touches on the importance of prioritization, advising leaders on how to say no to opportunities that don't align with their goals. Jon advocates for continuous learning and self-improvement, suggesting practices like meditation and journaling to strengthen intuition and enhance decision-making.

Listeners will gain valuable insights on how to improve their business acumen. Jon highlights the power of a consistent calendar system, where tasks are meticulously organized to boost efficiency. He also encourages adopting small, daily habits that can lead to significant personal growth, such as dedicating a few minutes each day to a new task until it becomes second nature. Lastly, Jon emphasizes the importance of embracing vulnerability in leadership, encouraging a balance between being emotionally connected with your team and maintaining a composed, confident demeanor that prioritizes their needs.

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Self-awareness is the cornerstone of mental fitness, just like a muscle that needs regular exercise. He highlights how recognizing and addressing self-sabotage behaviors can build resilience and mental strength, ultimately enhancing performance and well-being, especially for entrepreneurs and executives. Glen urges listeners to assess their self-awareness using a free saboteur assessment, which can help identify and combat these self-sabotaging behaviors. This assessment is a practical tool for those looking to improve their mental fitness and gain a deeper understanding of their own thought patterns.

Glen and Matt turn their attention to leadership, discussing how leaders can foster trust and supportive environments by openly addressing mental health and demonstrating vulnerability. By integrating insights from neuroscience, cognitive behavioral psychology, and positive psychology, Glen offers a roadmap for rewiring the brain to achieve better mental fitness and leadership success.

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We dive into the challenges faced by new technology companies entering the wealth management space, especially in terms of user acquisition and identifying key client problems worth solving. We highlight the importance of understanding immediate profitability, emphasizing the role of asset managers in determining the longevity of wealth tech companies. Jud discusses the potential conflicts between custodians and technology companies concerning a seamless client experience and underscores the need for advisors to either assemble their client experiences uniquely or rely on technology companies for superior services. One actionable takeaway here involves advisors enhancing their business by creatively assembling client experiences that prioritize ease and satisfaction.

The conversation also looks at the intersection of AI and wealth management, noting the challenges related to data access and cleanliness, which are crucial for leveraging AI effectively. Jud explains how they help clients establish data pipelines to gain control and transparency, which can transform businesses. We both agree on the necessity of meaningful and deep conversations with clients, incorporating psychology and therapy tactics to understand their values and life desires better. Another actionable takeaway from their discussion is for financial advisors to integrate AI tools thoughtfully to complement, rather than replace, their advisory roles.

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Danny shares how he and his wife managed to live below their means by making strategic sacrifices, such as sharing a single car and planning for periods with reduced income, which ultimately enabled them to achieve significant life goals. These practices highlight the importance of resisting societal pressures and focusing on what truly matters—values that advisors can impart to their clients and teams alike.

The episode also underscores the critical role of financial literacy in both personal and professional contexts. Danny emphasizes the need for advisors to advocate for financial education in the workplace, noting that financial challenges are often rooted in behavior and can be addressed through careful planning and discipline. By promoting a culture of financial wellness within their teams, advisors can help create a more informed, resilient workforce capable of making sound financial decisions that align with their values and goals.

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Lomb highlights the important role of emotions in driving collaboration, innovation, and positive change within companies. He talks about the seven essential emotions for effective leadership: empathy, compassion, interest, caring, serving, understanding, and inspiration. These emotions, when combined with vision and mobilization, lead to meaningful engagement and progress. Reiner also explores the concept of intrapreneurship, the belief in creating positive change from within an organization, and stresses the importance of psychological skills, influencing behavior, and emotional state in driving change.

Reiner Lomb offers actionable advice for individuals seeking to create change and foster innovation within their organizations. He encourages listeners to believe in their ability to make a difference and provides insights on how to influence behavior through emotional shifts. Key takeaways include identifying employees' strengths and passions to foster engagement and innovation, cultivating essential leadership emotions to build trust and drive collaboration, and encouraging intrapreneurship by empowering employees with the necessary psychological skills and emotional support.

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Rick highlights the importance of knowing and effectively managing client data, not just for regulatory purposes, but for deepening client relationships and improving service retention. He brings attention to the pitfalls of fragmented data and the necessity for transparency and data-driven negotiations with vendors. Both Matt and Rick agree that a cohesive technology solution, particularly in wealth management, is crucial. They stress the value of partnering with firms that have invested in technology development and accumulated valuable learnings over time, which can provide robust and scalable solutions as the business grows. One key takeaway is the need for a centralized data model to ensure all client data is accessible and integrated across various platforms, enhancing scalability and efficiency.

Towards the end of the episode, Rick recounts how he and a partner created a platform to simplify paperwork and workflows for financial advisors, leading to significant success. He emphasizes the behind-the-scenes challenges in business operations, especially regarding staff turnover and its impact on back-office functions. He encourages listeners to engage experts, involve others in decision-making, and to remain discerning while doing so. This highlights the importance of continuously evolving the tech stack to align with the changing needs and growth of the firm, and seeking out partnerships with technology experts who have a proven track record, thereby ensuring the firm benefits from their accumulated knowledge and avoids unnecessary pitfalls.

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The discussion also dives into the evolving work arrangements in the era of remote work. Claire points out that offering hybrid or flexible work options can attract a wider candidate pool, reflecting the growing trend of candidates seeking a balance between office interaction and flexibility. This approach helps companies remain competitive in today’s job market. Additionally, they address the challenges in compensation expectations, particularly the impact of inflation on both employers and candidates. Offering competitive salaries, especially for highly credentialed professionals like CFPs, is crucial for attracting and retaining skilled employees.

To effectively attract top talent, actively update your social media and LinkedIn pages with insights into your company culture and achievements, making your company more appealing to potential candidates. Use personalized videos or messages in the recruitment process to stand out and make candidates feel valued from the start. Finally, implement hybrid or flexible work options to appeal to a broader range of candidates, aligning with the current preference for a balance between office and remote work environments.

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Diana addresses the challenges fintech companies face in engaging advisors, highlighting the competitive and budget-constrained landscape of the wealth tech industry. She advises fintech firms to establish themselves as reputable sources by creating their own media and delivering educational, powerful content. Additionally, she stresses the importance of learning from successful advisors and their technology strategies, ensuring a well-mapped customer journey for effective tech integration.

As the episode concludes, Matt and Diana discuss the future of wealth tech, touching on data ownership and the integration of various tech solutions. Diana offers practical advice for advisors: identify problems within current processes before seeking tech solutions, focus on creating an exceptional client experience at every touchpoint, and collaborate with tech vendors for intentional and effective data integration. These insights provide actionable steps for advisors to elevate their practices through strategic technology use and personal branding.

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A key takeaway from Marcia’s insights is the importance of employing a coaching approach when dealing with individuals making decisions based on fear. Rather than offering logical advice, reflecting their thoughts and asking insightful questions can lead to deeper understanding and more meaningful actions. She cites a study from Spain, which demonstrated that individuals gain more insights and possibilities when guided by a coach trained in reflections, as opposed to merely being told what to do. This method activates more brain activity, underscoring the effectiveness of coaching over directive advice.

Marcia stresses the need for organizational leaders to evolve proactively. Successful transformational change hinges on embracing a coaching culture, connecting deeply with employees, and making necessary shifts before crises occur. This involves leaders transitioning from focusing solely on personal achievements to prioritizing the development of other leaders within the organization. Incorporating emotional intelligence into leadership practices and understanding the biochemistry of motivation—feeling safe, supported, and valued—can significantly improve team dynamics and organizational outcomes.

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Jo Wright recommends two pivotal books for understanding and implementing coaching principles: "The Coaching Habit" by Michael Bungay Stanier and "Life in Half a Second" by Matthew Michael Wicks. These books offer practical wisdom on coaching and personal growth. Jo also shares her journey from university to a career in coaching, emphasizing the value of focusing on people, building strong relationships, and maintaining a sense of curiosity. She addresses common misconceptions about coaching, such as its perceived expense, elitism, and the notion that it is not a manager’s job, advocating for coaching to be accessible to all organizational levels.

Key takeaways from the conversation include the need for leaders to invest in themselves and their teams by creating space for coaching and prioritizing essential tasks. Adopting a coaching mindset is essential, which involves asking open-ended questions and fostering an environment where employees feel safe and motivated to take ownership. Lastly, building trust through intentionality and authentic leadership is crucial, as it encourages honest feedback and supports a culture where individuals feel valued and driven to excel.

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Paul advocates to move away from the traditional, product-centric approach typical in the financial services industry. He underscores the importance of advisors focusing on understanding the client's needs and guiding them towards a richer, more fulfilling life. Paul introduces the concept of lifestyle financial planning, which aims to help clients figure out "how much is enough" to live their desired life. By understanding and connecting with clients on a more personal level, advisors can provide a service that goes beyond simple financial advice, fostering trust and a more profound impact on the client's life.

Matt and Paul discuss various tools and methodologies that can aid advisors in this client-centric approach, including surveys to gauge clients' financial confidence and specific tools Paul has developed to track clients' progress. They also touch on the challenges that come with changing clients' expectations from traditional financial conversations to more holistic life planning discussions. Paul encourages advisors to recognize the influence of the financial industry on their thinking and to prioritize the overall client experience over the narrow focus on financial products. This episode underscores the importance of advisors being life planners first, truly understanding their clients' stories, and helping them achieve their desired lifestyles.

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Michael also discusses the critical role of psychological safety in creating an environment where advisors feel secure to express ideas and take risks. By effectively managing tribe expectations, rank, and autonomy, firms can cultivate a culture of creativity and innovation. This safety is essential for driving positive change and enhancing client interactions within the financial industry.

The episode highlights practical tools for simplifying decision-making, such as using pre-written messages for saying no, which can significantly reduce cognitive load. Michael illustrates how these strategies not only improve individual decision-making but also support broader organizational behavior changes. By focusing on both emotional and structural aspects, advisors can implement lasting change and continuously evolve to stay relevant in their field.

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Paul shares the long-term benefits of a well-crafted book, such as establishing credibility and generating client referrals. He recounts a success story of a client whose book significantly boosted his commissions and led to speaking engagements. Matt relates to these experiences, discussing his own battles with imposter syndrome and the complexities of creating engaging content. The episode provides practical strategies for effective storytelling, targeted market research, and prioritizing authority in marketing efforts.

Key takeaways include the importance of conducting market research to understand the target audience, using a book as a sales tool to establish authority and filter prospects, and focusing on marketing oneself as an authority to enhance client attraction and business growth.

Paul and Matt leave listeners with a clear message: writing a book is a strategic tool for financial advisors to establish authority, attract clients, and grow their businesses. They stress the importance of understanding the audience, leveraging the book for marketing, and focusing on building credibility through thoughtful content and engagement. Their insights and personal experiences provide valuable guidance for advisors looking to overcome challenges and harness the power of authorship in their professional journey.

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The discussion jumps into how different content types build trust and foster client relationships, ranking in-person interactions highest, followed by voice, video, and text. Advisors are encouraged to incorporate video into their strategies to build trust and connect better with clients, with practice and coaching to overcome initial discomfort. Robert advises advisors to target specific audiences to enhance lead quality and strengthen marketing magnets, as this focused approach can significantly improve marketing efforts.

The episode concludes with insights on how technology, private equity, and evolving client expectations are driving changes in the industry, necessitating advisors to adapt and innovate. By understanding the ROI of marketing activities and making data-informed decisions, advisors can boost their marketing efficacy and drive business growth. This episode is filled with interesting facts on how to better incorporate marketing strategies to enhance your firm!

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Charles recounts his journey from aspiring baseball player to trust expert, offering insights from his diverse career experiences in consulting and his background in philosophy. They also touch on the need for younger professionals to develop soft skills like vulnerability and curiosity to enhance their trust quotient over time. This conversation opens up to helping us understand active listening, vulnerability and risk taking, and personal connections over metrics. Active listening ensures that clients and colleagues feel heard by asking meaningful questions about their personal and professional goals. Questions like 'What does money mean to you?' can help in forming deeper, trust-based connections. Vulnerability and risk-taking is explained by fostering an environment of trust by leading with vulnerability. Share your own experiences and feelings openly to make others feel safe to do the same, thus encouraging open and honest conversations. Personal connections over metrics is understanding that while quantitative metrics are important, they should not overshadow the need for emotional connection and trust in business relationships. Authentic, human interactions are crucial for building and maintaining trust over time.

They wrap up by discussing practical measures to rebuild trust within organizations, particularly emphasizing the need for genuine actions and emotional safety over mere procedural compliance or metrics. Charles helps to understand that listening to our clients comes first and this conversation helps us to understand the 'why' behind that.

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This discussion ties into the broader theme of psychological safety that Google has identified as essential for team success through its own meta-analysis. Steven's passion for the topic is evident, as he draws from his experiences and references books to underline the power of influence without being overly prescriptive. He emphasizes the need for intentional time investment in building connections, akin to allocating time for exercise or meals, as a means to combat disconnection and loneliness driven by busy work schedules.

This episode opens up about how leaders should invest in weekly informal one-on-one check-ins with their team members to significantly increase engagement and retention, creating opportunities for young professionals to fail safely can foster a culture of learning and growth, helping them develop resilience and problem-solving skills, and building genuine connections through activities like team check-ins, validating questions, and clear communication can alleviate loneliness and enhance team cohesion and productivity. The episode concludes with actionable advice on how leaders can maintain engagement and foster a sense of belonging within their teams, enhancing productivity and employee well-being in the process. Tune into this episode with Steven Van Cohen to learn more about how to elevate your team and encourage team engagement.

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As Kate and Matt navigate the complexities of CRM implementation, they address real-world challenges faced by financial advisors, from team adoption hurdles to data consistency issues amid organizational growth. Kate's advice shines through as she advocates for regular audits, the creation of a data style guide, and the appointment of a CRM champion to drive consistent usage. Through their discussion, it becomes clear that a well-maintained CRM not only streamlines contact management but also elevates client service models and bolsters operational scalability.

This conversation highlights important topics within our industry including the phased CRM strategy, the importance of auditing data, and the standardization of client interaction processes. By embracing these actionable insights, financial advisory firms can transform their operational efficiency and enhance client servicing capabilities, paving the way for sustainable growth and success in the industry.

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As the conversation progresses, Jeff and Matt highlight the evolving landscape of technology in the financial advisory industry, noting the shift towards all-in-one solutions from multiple integrated tools. They address the risks of stagnation and regression in innovation due to fear of incorrect technology choices and resource limitations among firms. Jeff stresses the importance of timely technological adoption to boost productivity, especially in optimizing client interactions and leveraging data efficiently for streamlined processes like client meeting preparations.

Key takeaways from the episode emphasize the critical need for firms to recognize the significant risk and potential cost of inaction in technology investment, prioritize comprehensive understanding and alignment within all levels of the organization for successful technology integration, and view technological solutions as a requisite progression rather than optional, with a focus on enhancing efficiency and client service rather than merely adding new tools.

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Throughout the discussion, Ryan and Matt illuminate the pivotal role of businesses in combating loneliness, particularly within the workplace, where a staggering 72% of the workforce is affected. They offer actionable strategies for fostering connection and nurturing inclusivity, advocating for prioritizing meaningful interactions and ensuring clear roles and directives for every team member. Urging proactive measures to address mental health concerns, Ryan underscores the necessity of creating supportive environments that prioritize employee well-being.

They provide practical steps for individuals and leaders to combat loneliness, such as sharing personal stories or organizing team-building activities, to foster deeper connections and engagement. In alignment with their insights, they highlight actionable takeaways such as cultivate intentional connections, creating clear roles and directives, and address and normalize discussions on loneliness. As the conversation draws to a close, Ryan and Matt stress the paramount importance of social connection, labeling it as fundamental to human health and wellness. This episode is not one to miss!

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Throughout the conversation, Roger and Matt highlight the importance of crafting a brand identity deeply rooted in authenticity and aligned with core values. By tapping into Roger's expertise, listeners gain actionable strategies for harnessing the power of storytelling to forge meaningful connections with clients.

As the episode unfolds, listeners are treated to three key takeaways to propel their branding efforts forward. First and foremost, the importance of rigorous testing and validation before committing resources to branding initiatives is emphasized, highlighting the need for a clear and trustworthy brand identity. Secondly, the significance of early investment in skilled professionals who embody the ethos of your brand is underscored, ensuring seamless storytelling that resonates with your audience. Lastly, adopting a communication approach rooted in empathy emerges as a cornerstone for building trust and forging lasting connections with clients.

We explored the transformative power of strategic branding with expert insights from Roger Martin, empowering financial advisors to craft authentic and impactful brand identities. Join us next time as we continue our journey toward advisor success through actionable strategies and inspiring conversations. Tune in for more valuable insights and guidance!

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They talk about succession planning, mentorship for women, and help to debunk the myth of finance being a boys-only club. Lindsey pushes for inclusivity and proactive hiring to keep talent within firms, while also talking about the changing expectations of younger professionals and how firms need to adapt. They discuss how transparency and a focus on values are reshaping recruitment and retention strategies in the industry.

This episode highlights the need for mentorship to improve retention rates, looking beyond traditional talent pools for recruits, and fostering inclusive cultures within firms. They stress the value of mentorship and support from male allies and recommend resources like 'Boundaries' by Melissa Urban to navigate personal and professional boundaries. The bottom line: the financial advising industry needs to evolve with a fresh narrative that reflects its diverse talent and potential.

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As we delve deeper into the strategic use of automation in client experiences and meeting preparations, Sarah highlights the interplay between AI technology and human interaction. We explore the ethical considerations surrounding AI integration and the balance between efficiency and privacy. With practical advice on starting small, keeping it simple, and prioritizing continuous learning, Sarah empowers listeners to harness the potential of AI while navigating its challenges.

Join us as we bridge the gap between technological advancement and business growth, guided by Sarah's expertise and actionable insights. Together, we'll explore how automation and AI can revolutionize workflows and drive success in businesses of all sizes. Don't miss out on this enlightening conversation with Sarah Woodward, where we uncover the transformative power of technology in today's evolving landscape.

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Their conversation extends to exploring how leaders can foster connections to unlock individual potential, navigate psychological barriers to change, and apply brain science principles to enhance client interactions. From their rich dialogue comes actionable insights for professionals in the field: engage in co-creative conversations that prioritize collaboration and shared understanding, fostering deeper relationships and client involvement. Prepare clients for change by acknowledging the uncertainty it triggers in the brain, guiding them through resistance with gentle questioning, and positioning oneself as a supportive thinking partner. Employ thoughtful and targeted questions that encourage collaboration and introspection, enabling clients to explore their emotional responses to financial decisions and addressing fears and biases effectively. This conversation highlights the significance of integrating neuroscience principles into communication strategies, emphasizing trust-building and clarity as foundational elements in cultivating successful client relationships.

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Elle and Matt jump into the impact personal branding can have on professional success, extending to speaking fees, networking opportunities, and overall industry recognition. They explore actionable strategies for brand building, including deeply understanding one's audience, crafting resonant content, and leveraging speaking engagements to showcase expertise. Elle also highlights directing your brand's focus towards serving others rather than yourself, tailoring your messaging to a detailed client avatar to ensure maximum resonance and prompt action and embracing a multifaceted approach to personal branding, incorporating both online and offline elements to establish credibility, nurture relationships, and foster long-term business growth.

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Throughout the discussion, Corey stresses the significance of structured post-meeting documentation and offers solutions like dictation templates to streamline processes. The conversation also highlights the importance of the cloud in enabling scalable infrastructure and addresses marketing strategies to illustrate the necessity of accurate transcription tools.

Looking to the future, Corey and Matt explore the potential of open architecture to revolutionize data sharing among systems, emphasizing the human element in fostering innovation. Corey points out the need for advisors to utilize existing integrations, prioritize structured data capture, and embrace open architecture to enhance interoperability and streamline workflows.

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The episode explores the impact of AI on marketing and content creation, touching on efficiency and challenges within a regulated environment. The evolving industry toward a life coach model is examined, particularly focusing on behavioral finance and the preferences of younger generations for holistic services. Testimonials and case studies emerge as potent marketing tools, navigating regulatory constraints by leveraging client feedback as social proof. Johnny provides practical advice for website improvements, advocating for an audience-centric approach through a first-person pronoun audit.

The discussion turns to the future of websites, contemplating developments in virtual reality and decentralized interactions, while emphasizing the enduring importance of human-to-human elements. This episode not only unveils the dynamic landscape of innovative marketing strategies in our industry but also leaves us with a wealth of actionable insights, helping us in the industry to adapt, evolve, and embrace the transformative possibilities that lie ahead.

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This episode encapsulates the essence of Brent's wisdom and experience. The conversation highlights the crucial importance of adapting communication strategies to suit the diverse backgrounds of clients. Brent's creative approach through his YouTube channel serves as an inspiring example of leveraging digital platforms to enhance visibility and reach within the financial industry. The discussion underscores the ongoing shift towards fiduciary responsibility, emphasizing the flexibility needed in how planners serve their clients.

Brent leaves listeners with a lasting impression of the multifaceted nature of financial planning. His emphasis on listening to clients, involving them in community and family finance matters, and adopting a holistic approach underscores the evolving landscape of the financial sector. Brent's experiences and insights project a fiduciary-focused future, reminding financial planners of their significant role in shaping legacies and fostering meaningful connections.

Timestamps From This Episode:

[04:57] Financial planners are important for public policy and community advocacy. The speaker highlighted the profession's role in understanding clients' concerns and societal trends. They also mentioned their desire to volunteer with the Institute of Certified Financial Planners. 

[19:34] Encourage young planners to engage in pro bono work and public involvement. It's about community concern and bringing financial knowledge to public discourse.

[30:33] Brent discusses the importance of public advertisements in funding registrations, the significance of a Certified Financial Planner (CFP), the influence of personal and public statements by professionals, and the impact of financial education and accountability.

[35:12] Brent emphasizes living a life that demands an explanation, drawing on diverse influences and embracing a multidisciplinary approach.

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Pushing the envelope of innovation, John embraces the necessity of risk-taking and learning from failures to advance within the industry. Both he and Matt share their personal journeys of curiosity and learning, from childhood dreams to continual self-education through various mediums. As the conversation turns to technology, John delves into the transformative power of AI in marketing and communication, from altering professional photos to deploying chatbots for client interaction. Despite the financial industry’s resistance to change, he sees huge improvements on the horizon.

John emphasizes the significance of personalized, consistent communication, leveraged through strategic AI applications, which was repeatedly stressed as key to the future of wealth management. They stress the importance of learning from setbacks and aligning oneself for continuous improvement. Lastly, John and Matt shift to the impact of modern media in the industry, and the need for advisors to adopt and excel in these platforms. Both Matt and John call for a cultural shift that highlights innovative advisors and recruits open-minded individuals who aren’t deterred by the prospect of failure. Most importantly, Matt and John reflect on the unique value advisors bring to the table through their authenticity and creative engagement with clients, positioning these qualities as the true differentiators in the financial industry. This is an informative yet insightful episode - you don’t want to miss it!

Timestamps from this episode:

[07:20] Solo advisors hustle and spend time exploring the power of media and YouTube to expand their podcast. They learn from experts, apply their findings, get feedback, and progress forward.

[16:11] Encourage open-mindedness and innovation, accept failures, and seek support for experimentation in business.

[31:28] Optimize client communication by engaging regularly and considering the context to break through the noise of competing media channels. Traditional advisors should move beyond quarterly reports and scheduled calls to effectively reach clients in today's media landscape.

[44:14] John emphasizes opportunities for incremental improvement in the industry, particularly in leveraging client engagement for new offerings that can coexist with traditional financial planning. It emphasizes the difficulty of replacing existing products and the need to offer something significantly better to motivate change.

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The conversation continues to open up about the need for advisors to cultivate their personal brand and not to hide behind corporate facades. This means showcasing personal interests, embedding themselves in their clients' worlds through regular communication, and not giving up on prospects too quickly. As the conversation goes on, Matt and Stephen open up about opportunities advisors should see in everyday occurrences, and to ensure they're consistently providing value to stay top of mind for their clients. For consistent engagement and growth, advisors must take initiative daily, emphasizing the importance of incremental steps toward success.

Stephen emphasizes the importance of approaching marketing with a niche focus and tailoring communication strategies to specific audience groups to forge stronger connections. This episode is filled with marketing insights!

Listeners can follow Stephen Oliver's work and insights on marketing for financial advisors through advisorwealthmastery.com which includes links to his podcast, YouTube channel, and written works.

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Kirk opens up about his entrepreneurial ventures from a young age, eventually finding his niche in banking, where he leverages technology. Matt and Kirk highlight how AI's transformative potential, with Kirk providing concrete examples of AI applications that have already improved his wine business’s marketing efforts, leading to increased sales. He also projects the impact AI might have on the future of banking, envisioning autonomous banking systems and personalized financial management tools powered by machine learning algorithms. The conversation also navigates the resistance towards change in the banking industry, probing the motivations for incorporating AI into current business models. Kirk talks about how AI will gradually create a competitive landscape where early adopters gain an edge.

Matt and Kirk both delve into the evolution of their roles in the industry, emphasizing the importance of navigating tech advancements to remain relevant. As the talk concludes, they explore the challenges of managing personal and business finances, touching on the frustrating manual processes that could be streamlined by AI tools. This episode is rich with insights!

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The conversation pivots to the existing gap between consumer expectations and the traditional financial advising industry. Tom points out that although there are improvements, many clients feel that their expectations are not being fully met, with less than 15% saying advisors deliver comprehensively. He emphasizes the need for advisors to pay close attention to client satisfaction and talks about looking into other industries for innovative approaches that can lead to transformative insights. Despite some resistance within the industry, Tom states that providing irrefutable data on the consequences of ignoring client-centric metrics can be an effective way to encourage change in practice and mentality.

Matt and Tom delve into the importance of redefining value propositions for financial advisors, highlighting how advisors need to shift focus from sales towards intentionally crafting advice that resonates with client needs and values. They explore the implications of market performance on client satisfaction, arguing that advisors should develop value propositions that transcend market fluctuations to foster more stable trust. To conclude the episode, Tom explains the positive correlation between the quality of an advisor's value proposition and organic growth potential, leaving contact details and a call for collaboration to enhance the advising industry.

Helios's role in the financial industry sector was a key point of conversation, highlighting its custom asset management services, which effectively create unique models for each advisor. The focus was on the nuances of their offerings, such as direct indexing versus traditional methods like ETFs, and the importance of tax efficiency, scalability, and transparency. Matt and Chris also dive into the psychological impact of presenting clients with extensive portfolios and discuss the value Helios adds. Helios mission to redefine the asset management experience through a suite of services was clear, detailing how Helios assists advisors with portfolio design, communication, compliance, and education.

The episode ended with a broader discussion on the impact AI could have on the industry. AI is not just a progressive trend but a transformative force that levels the playing field for smaller companies, enabling them to compete with industry giants by democratizing knowledge. They also shed light on the necessity for a disciplined investment process and decision-making strategy to prosper in a quant-driven world. This episode shed light on insights into the quantitative revolution in investing, the challenges and opportunities it presents, and the strategies companies like Helios are employing to bridge the gap in an AI-enhanced financial era.

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The episode continues to delve into the shift from the idealization of big data to the growing public inclination to reclaim authority over their personal information. As Eli dives into the story behind Footprint, Eli reveals his point of realization from utilizing data for predictive models to the responsibility of securing it. Addressing the social concern, Matt emphasizes that rebuilding trust starts with small, immediate actions.

As people continue to delve into the advances technology has offered, they simultaneously recoil at the thought of personal details floating in cyberspace. Matt and Eli contemplate how people can foster a digital environment that makes life easier without compromising security. This episode of Bridging the Gap wades through the past, present, and future of our digital identities, serving as a relevant discourse for anyone invested in the safety and sovereignty of their personal information.

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As the founder of Caribou, Christine brings to light the crucial importance of incorporating healthcare costs into financial strategies, given that such expenses rank among the top outlays during retirement. Drawing on her diverse background spanning biology to business, Christine explains Caribou's mission. The aim is to provide advisors with effective tools to tackle this gap, emphasizing proactive and iterative healthcare planning, in addition to addressing longstanding concerns such as tax and estate planning.

The conversation delves into the complexities of healthcare systems, where numerous stakeholders, from pharmacy benefit managers to insurance brokers, often create a labyrinthine environment for consumers and advisors alike. By highlighting examples like Mark Cuban's drug company, which aims to cut out unnecessary intermediaries, Christine argues for greater transparency and consumer empowerment. She shares actionable advice for advisors, such as the critical need to reevaluate health plans during open enrollments and embrace technology that offers better-informed healthcare guidance.

Throughout the episode, Matt and Christine engage in a candid discussion about the entrepreneurial journey, challenging misconceptions about the nature of entrepreneurship. Christine's journey, starting from unexpected beginnings and addressing a key issue in healthcare understanding, demonstrates the gradual process of creating a business that genuinely meets the needs of its customers. This episode sheds light on the multifaceted world of healthcare in financial planning, providing real value and practical solutions for advisors and their clients.

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James talks about how his journey in finance was shaped by growing up with limited funds and the influence of his first boss, triggering his realization of money's broader impact on household harmony. He also explains tools such as purpose finder worksheets, aiding clients in discovering genuine motivations and proposing a shift from materialism to fulfillment.

Matt and James delve into retirement planning, emphasizing the importance of uncovering clients' deeper aspirations. They explore the intangible benefits of a well-lived life and the trade-offs associated with delaying retirement. James further elaborates on how transparency and trust-building became central themes at Root Financial Partners, advocating for an industry-wide embrace of openness rather than fearing a loss of competitive advantage. He underscores the importance of living intentionally, urging individuals to envision their legacy and align their actions accordingly.

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Diving into the operational aspects of a Registered Investment Advisor (RIA) firm, Matt and Tammy discuss the critical nature of consistency and developing procedures around clients' diverse needs. Tammy stresses the value of reflective leadership, quoting a Greek philosopher to underline the importance of listening and understanding before speaking. They highlight how introverts' input, diverse perspectives, and thoughtful preparation can enhance decision-making and result in a smarter, more inclusive team. Tammy advocates prioritizing meaningful changes and the dangers of pivoting practices without careful reevaluation to enhance the client's experience.

The conversation pivots to innovation strategies, addressing the challenges faced by firms during demanding times and the imperative continuous investment in creativity. Tammy stresses the pivotal role of learning from external sources to drive innovation, citing instances from pioneering tech leaders like Google and Facebook. They finish off with concrete tactics for the audience, emphasizing an encouraging stance on advocacy and leadership. The episode reflects the idea of welcoming change, the strength of working together, and the positive impact of diverse voices in the finance industry.

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The episode further explores the common missteps in the financial advisory community's approach to marketing, highlighting the reluctance to invest in what could be a business's most potent growth engine. Kelly advocates for a customized approach, dismantling the myth of one-size-fits-all marketing solutions in favor of personalized strategies that resonate. She explores the hurdles encountered in her entrepreneurial path, highlighting the complexities of blending personal relationships with business. Her initial experience, where friends became her inaugural clients, became a pivotal lesson that reshaped her outlook on constructing a resilient business framework.

As the conversation continues, you'll pick up valuable tips on how to match marketing plans with a company's growth goals and set clear targets for smart marketing investments. Matt examines different marketing options, delving into how to attract clients and finding a balance between immediate successes and long-term strategies. The episode wraps up with a discussion about the future of financial advice. It touches on blending technology, understanding behavior, and creating customized experiences for different clients. 

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Matt and Jacob dissect the complexities of transitioning from the structured life of professional sports to the entrepreneurial journey. Jacob sheds light on the critical aspects of creating structure and maintaining discipline, as well as the value of continuous learning and ego management. Listeners will gain an understanding of the parallels between sports and entrepreneurship, and how these experiences impact financial and personal growth.

During the episode, Jacob opens up about the importance of trust in the wealth management industry and offers his predictions for the future. He also highlights the significance of standing out by authentically sharing experiences and emphasizes the value of content marketing. Matt applauds Jacob not only for his career transition but also for refining specialized knowledge and crafting a distinctive personal brand. This episode is not just a treat for sports and finance enthusiasts but also for anyone looking to find balance and purpose in their professional and financial endeavors.

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Listen as Matt and Kristin engage in enlightening conversations on topics such as brand authenticity, the significance of transforming services into products, and the influence of social media in shaping robust brands. Leveraging her extensive experience in the finance industry, Kristin provides valuable insights into her journey from selling annuities to assisting advisors in expanding their businesses.

Kristin shares relatable analogies from Tim Ferriss's book, "Tribe of Mentors" and McDonald's success story to vividly explain how service professionals can turn their services into products. She highlights the need for systems and processes to provide consistency, while also discussing the power of personalization and authenticity in engaging your audience. Through her conversation with Matt, Kristin delves into practical insights on how advisors can effectively apply these concepts to foster the growth of a sustainable business.

Furthermore, Kristin explores important concepts like client experience and retention, as well as, the difference between success and significance. She offers her perspective on how advisors often burn themselves out in pursuit of success, suggesting a shift of focus to delivering fulfillment and happiness. Tune in to this insightful session filled with the fascinating personal journey of Kristin, who, from a thirteen-year-old with a multitude of interests, has gone on to make a significant impact in the finance industry.

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They discuss the importance of understanding how people learn in marketing, developing authenticity, and crafting a compelling value proposition. With practical advice and impactful stories, this episode offers knowledge on building a personal brand, staying focused in business, and creating lasting success in the competitive world of marketing.

John and Kevin explore the "Do Be Have" concept as a pathway to success, stressing the importance of being the right kind of person and putting in the required effort. They also touch upon the fragility of one's reputation in the business world and stress the ongoing importance of maintaining authenticity, even as one reaches higher levels of success. Additionally, they shed light on the key elements of a brand: reach, reputation, and relationships. Furthermore, they share strategies for expanding brand reach and the importance of intentional influence and crafting a strong reputation over time.

Whether you're an aspiring entrepreneur, marketing professional, or simply interested in the dynamic world of business, this episode offers practical tips and inspiring stories to help you bridge the gap between academia and the professional world, and carve your own path to success.

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As you listen to this episode, you'll discover Stoy's strong advocacy for establishing meaningful connections and relationships with individuals. He is dedicated to advancing financial literacy for everyone. Stoy's drive to educate others about finance is deeply rooted in his personal experiences, from witnessing the repercussions of financial illiteracy in people's lives to finding inspiration in his travels through Tanzania and Kenya. He firmly believes that wealth extends beyond mere finances, focusing on the pursuit of happiness and using money as a tool to achieve it.

Furthermore, Stoy unveils his innovative approach to financial planning through his Modern Family Office. This approach offers comprehensive services and positions him as a collaborator in every aspect of his clients' lives.

Throughout this episode, you'll gain valuable insights into the industry's need for collaboration, transparency, and the profound impact of representation and diversity.

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He explores the different ways we can be generous, including actively participating in organizations and helping people engage in acts of kindness through travel. Bob emphasizes how direct giving can attract devoted individuals and top talent to organizations. He talks through a touching story about Tim, a kind family man lost on 9/11. He also uncovers the emotional impact of Howard Lutnick's post-9/11 press conference and how acts of giving trigger oxytocin release, fostering love and connection. 

In the course of the episode, Matt and Bob delve into multiple facets of generosity, the intricacies of financial planning, and the journey of discovering one's life purpose. Bob explores his approach to financial planning and details the psychological reasons behind the positive impact of generosity on well-being. Later in the episode, Bob unravels the distinction between generosity and radical generosity. His valuable insights and personal experiences take us on a comprehensive journey, diving into the impact of generosity on both individuals and society as a whole.

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Corey emphasizes the value of precision amid rampant misinformation, and how his company aims for 99.6% accuracy through human reviews. They discuss accurate data's role in maximizing AI tools and Mobile Assistant's transformative transcription services in finance. Corey also explains how the idea of using dictation for financial advisors, inspired by the medical field, presented challenges and learning curves.

Additionally, Corey and Matt explore the developments in voice technology, its fusion with CRM systems like Redtail, and how technology can improve interactions between advisors and clients while streamlining operations. Corey provides valuable insights into the evolving role of technology in the financial industry, the pivotal role of precise data for advisors, the journey of Mobile Assistant, as well as the components for quality note-taking to achieve ideal dictation.

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Drawing on her experience working alongside financial professionals and exploring the resources offered by First Trust, Jackie stresses the importance of authenticity and remaining true to oneself in an ever-evolving industry. Jackie also discusses the challenges of connecting with the next generation of investors, a group with diverse needs and expectations. She offers insights into how advisors can bridge this gap by offering educational and financial literacy programs, effectively engaging the younger generation.

Furthermore, the conversation covers tactics for delivering exceptional client experiences, including leveraging customer relationship management systems for personalized service. Jackie addresses the value of deliberate communication, proactive issue resolution, and the element of delightful surprises to enhance client satisfaction.

Jackie explores the evolving communication dynamics in the digital era and demonstrates how financial experts can adjust by reusing content and establishing more personal connections. To conclude the episode, Jackie shares her dedication to enabling advisors and expanding their reach to assist more families. 

Prepare to uncover valuable advice for navigating the dynamic financial industry and excelling in client service!

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Reese shares his insights on the relationship between money and happiness, the importance of balancing financial stability and purpose, and the often overlooked topic of self-actualization in financial planning.

Matt and Reese also dive deep into the concept of wealth beyond material possessions, exploring the connection between finances and spirituality, and the impact of societal expectations on personal fulfillment. Through personal narratives and examples, Reese challenges conventional wisdom and sheds light on the exciting journey of self-improvement and finding true happiness in one's financial journey.

This thought-provoking episode offers a fresh take on wealth, accomplishment, and the pursuit of inner contentment.

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Listen as Hampton discusses his background and how being labeled a "natural born leader" influenced his career path as an account executive and podcast host. He also outlines his growth journey at Wildsparq and his evolution as a podcast host.

Hampton provides significant advice for young professionals, discusses the essential qualities of effective leaders, and delves into the aspects of the younger generation that older professionals may not fully comprehend.

Additionally, he shares insights into the driving forces behind commitment among the younger generation, the foundational elements of trust with Gen Z, the impact Hampton aspires to create within this generation, and their overall perspectives on financial matters.

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Matt explores the benefits of becoming a “movie star” in the financial advisory industry, and how producing your own videos can enhance your role as an advisor.

Matt shares some insights on using video on platforms like LinkedIn and YouTube, as well as within emails. He shares examples of the powerful impact these videos have on building connections with clients. 

Matt then examines how video allows advisors to showcase their passion, emotions, and ultimately deepen relationships with clients. 

Matt also talks through the evolving opportunities utilizing video presents and its potential to revolutionize wealth management in the face of shifting generational wealth.

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Justin recounts his personal journey, tracing his path from aspiring NBA player to becoming an entrepreneur and thought leader.

He shares the catalyst that propelled him into content creation, emphasizes the need for increased creativity within our industry, and discusses ways to assist others in recognizing their responses to making mistakes.

Justin offers insights into assisting advisors in overcoming their apprehensions around forming deeper connections with clients, illustrates a life planning dialogue with a client as an example, and explores the potential impact of a world where everyone embraces authenticity in their lives.

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Mark opens up about his journey, and talks through how he went from initially wanting to be a sports journalist to working in the financial industry. 

Mark shares valuable insights on how financial advisors can become more than just money managers for their clients. He emphasizes the importance of providing clarity, defining clients’ best lives, and empowering them to make choices aligned with their values and goals. 

Mark also discusses the significance of frameworks, the role of practice and experience, and the value of difficult conversations in the advisor-client relationship.

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Megan shares how her background in family therapy combined with her expertise in emotional well-being with financial planning offers a holistic approach. She discusses the power of incorporating silence and patience into conversations with clients. 

Megan dives into a fascinating study she conducted on trust, communication skills, and return on investment in financial planning, and the key findings she discovered that will help to revolutionize the way advisors interact with their clients. 

Megan also talks through the concept of vulnerability within the financial industry, how shared values play a pivotal role in building strong client relationships, and valuable resources for professionals in the financial planning and mental health fields.

Megan McCoy Bio:

Dr. Megan McCoy, Ph.D., LMFT, AFC®, CFT-I™ is an Assistant Professor at Kansas State University’s personal financial planning program. She holds a B.A. in Psychology from The University of North Carolina and an M.A. in Marriage and Family Therapy from Drexel University. Dr. McCoy also attended the University of Georgia, where she earned a Ph.D. in Human Development and Family Science with an emphasis in Marriage and Family Therapy. She is a licensed Marriage and Family Therapist, an Accredited Financial Counselor®, and a Certified Financial Therapist-I™.

She volunteers on the Financial Therapy Association's Board of Directors and is the Associate editor of Financial Planning Review She was also a guest editor on a special issue on financial therapy for Contemporary Family Therapy. Her research interests focus on financial therapy, financial well-being, and financial communication, as well as diversity, equity, and inclusion issues. She has published over forty articles in top-tier mental health, family science, financial counseling, and financial planning journals.

This year her research has won her research awards through the National Council of Family Relations and Financial Therapy Association. Dr. McCoy has been awarded grants from the Financial Planning Association, the National Endowment for Financial Education, FP Canada, and the CFP Board. Dr. McCoy has been featured as a financial well-being expert on the Today Show, NPR, BBC, the Wall Street Journal, and many other media outlets.

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Meghaan walks listeners through her academic background, from her pursuit of multiple undergraduate degrees to her specialization in financial psychology, and how it all intersects in the world of financial planning. 

Meghaan discusses the role of AI in medical applications, the importance of human connection in financial planning, and the power of asking the right questions to improve communication and relationships. Meghaan also delves into how behavioral economics can revolutionize the way we approach financial decision-making for our firms and our clients. 

Meghaan Lurtz Bio:

Meghaan Lurtz, Ph.D., FBS™ is a Professor of Practice at Kansas State University where she teaches courses for the Advanced Financial Planning Certificate Program, a lecturer at Columbia University where she teaches Financial Psychology, and an on-staff writer and researcher of financial psychology at http://Kitces.com .

Her research interests vary as she studies both practitioners of financial planning as well as financial planning and financial therapy practices and interventions. Her research and expertise have been featured in Journal of Financial Planning, Journal of Consumer Affairs, Financial Planning Review, Wall Street Journal, BBC, Million Dollar Roundtable, and New York Magazine. She has also contributed chapters to the CFP Board’s textbook, Client Psychology. Meghaan is a past President and current board member for the Financial Therapy Association and Financial Psychology Institute Europe.

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Lance talks through his career journey, the power of relationships, and the wisdom he’s gained from others along that journey. He dives into how he uses a holistic view to help people become better in their profession. 

Lance shares his thoughts on gratitude journaling, the importance of the small things, setting boundaries, and improving our time management skills. 

Lance Pendleton Bio:

With over fifteen years of experience in companies from Compass, Sotheby's, (the once cool) Blockbuster, and Apple and with a deep understanding of the psychology of human behavior, Lance helps sales professionals remove the blockers to their growth and development.

As a TEDx speaker, consultant, and leader in his field, Lance is on a mission to help exceptional leaders stop overcomplicating things and simplify what matters.

Most recently, the National Head of Agent Strategy and Success for Compass, Lance, helped drive business growth and success for over 30,000 real estate agents across the country. Lance specializes in the psychology of human behavior, with a focus on developing business professionals who can humanize relationships and anticipate a client's needs.

Formerly the Head of Agent Development at Compass and Chief Innovation Officer for the largest Sotheby’s Realty affiliate in the world, he has also worked as a corporate sales trainer, business development specialist, speaker, and consultant.

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Dominique highlights the significance of putting in diligent effort and the potential lifetime value of millionaire or decimillionaire clients. He also emphasizes the value of research and preparation, and even shares the benefits of hosting a dinner seminar for clients. 

Dominique dives into Price’s Law, his experiences in the financial industry, and his mission to change people’s family trees. 

Dominique also shares valuable advice on maintaining client relationships, staying in touch, and continually evolving to meet clients’ changing needs. He highlights the importance of consistent content creation, self-awareness, personal growth, and behavioral psychology as key elements to becoming successful in the financial advisory world.

Dominique Henderson Bio:

I began serving the financial industry in 1998.

As a personal mission statement, I believe that:

R.E.A.L. financial advice has the ability to change family trees, and everyone deserves an opportunity to change their family tree.

I’ve spent over two decades in financial services building a diverse skill set in project management, data analysis, investment research, portfolio management, financial planning, and business coaching. Prior to founding DJH Capital Management in 2016, I spent six years running a fixed-income trading desk, co-managing a client portfolio of nearly $500 million, and investing in real estate.

In 2019, I founded The Jumpstart Coaching Lab and started consulting other financial professionals. Based on my success as a financial professional, I felt this was a unique way to influence the “next generation” of men and women wanting to sit in the sacred seat of advisor.

Now as a 2x founder, I spend time helping both consumers and providers of financial services. DJH Capital Management focuses on helping clients make the "bigger, better" decision with their money while The Jumpstart Coaching Lab educates and coaches the next generation of financial professionals to serve the growing group of individuals seeking financial advice.

After COVID-19, I decided to fulfill a lifelong dream and complete my first book: Assess, Address & Adjust: A Practical Guide to Becoming Unstuck and Achieving Your Goals. I wrote this to provide insight into a collection of ideas and frameworks that I’ve been using over the years to help individuals achieve their goals.

I’ve been blessed to be named one of Investopedia's 100 Top Financial Advisors in 2021 and 2022. I also had the fortune of releasing seven successful seasons of my podcast, Conversations for Financial Professionals, dedicated to helping both consumers and providers of financial services better understand the financial services industry with candid conversations.

And for the boring stuff…

I completed my Bachelor’s degree in Finance from Prairie View A&M University (1998), my Master’s in Securities Analysis and Portfolio Management from Creighton University (2015), and I have earned the Certified Financial Planner™ designation.

Shaun shares his experience in the industry and the pivotal role he’s played at his firm in navigating the challenges and opportunities the arise from adopting new technologies. 

We then dive into the importance of custodial decision-making, the power of community in the RIA space, the impact of AI on smaller firms, and the role of technology in enhancing client experiences.

Shaun Kapusinski Bio:

Shaun is responsible for Sequoia Financial Group's technology infrastructure and cybersecurity. He is involved in the systems, training, and support that help drive their client and advisor experiences. He approaches problems and solutions from an operational perspective, having spent much of his Sequoia career managing the client service group. Shaun is part of the technology team at Sequoia which strives to equip the firm’s members with the best digital resources to serve and assist their clients.

Shaun has spent most of his career at Sequoia, which has presented him with various networking, speaking, and writing opportunities. In 2010, Shaun founded HIFON (High Impact Financial Operations Network), a group of over 280 registered investment advisors from around the country that network regularly to share best practices on running an efficient and effective advisory practice. In addition to speaking at various industry conferences, in 2018 Shaun had the privilege of co-authoring The Financial Advisor M&A Guidebook.

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Angel shares how he uses ChatGPT as a thought partner, assistant, and idea creation generator in his daily workflow. We talk through what ChatGPT means for the future of technology and human creativity, and how we can harness the potential of AI without sacrificing our unique perspectives.

We talk through how AI and ChatGPT are helping to bridge the gap between man and machine, and how we can leverage this for the wealth management industry. 

Learn more about how we're incorporating AI to help advisors: snappykraken.com/bridging-the-gap

Angel D. Gonzalez Bio:

Angel D. Gonzalez is one of three founders and currently serves as Chief Marketing Officer for Snappy Kraken, overseeing the company’s brand, voice and content strategy. His big focus is in copywriting, marketing strategy, content creation, and product development. Angel spends a big part of his days connecting the different pieces of marketing campaigns and collaborating with his team.

“Our team is more like a rock band. We play our individual instruments, and we play well together. There are a couple huge benefits to thinking this way: First, it keeps our ego in check so we can collaborate easily and create something bigger than any of us could do on our own. And it reminds us that we have an obligation to inspire an audience and include them in the fun.”

Prior to founding Snappy Kraken with Robert and Brad, Angel was co-owner and founder of a digital agency which provided small businesses with website redesigns and marketing strategy. Along the way, Angel has served as a digital marketer and Director of Marketing for a financial marketing company.

“Marketing isn’t about one-off attempts at getting attention. You have to think in campaigns. You have to sweat upfront and be deliberate about all of the moving parts. But who has the time for that, especially if you’re running your own practice or serving clients? That’s why we built Snappy Kraken.”

Angel is practically a nomad. He resides mostly in Airbnb rentals near good food and large bodies of water. He loves techie gadgets, music, and movies…but he’s an obsessive freak when it comes to books. 

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Maribeth shares the story behind the name of her marketing consulting firm, building trust and credibility as a financial advisor, and her research behind the impact of including personal information in a bio. She also talks through strategies she’s used to help advisors achieve success in niche markets, as well as the importance of transparency, trust, and differentiation in the financial industry. 

Maribeth discusses the effectiveness of seminars, video marketing, and email campaigns in attracting clients and fostering personal connections. She also provides insights into conducting marketing research for financial advisors and asset managers, the value of surveys, and analyzing data. She also shares how you can use social media platforms like LinkedIn to showcase not only your purpose and motivations, but also the softer side and the difference you can make in your clients’ lives.

Dr. Maribeth Kuzmeski Bio:

Dr. Maribeth Kuzmeski is President of the consulting firm, Red Zone Marketing. Maribeth and her firm personally consult with some of the nation’s top financial professionals managing from $300 million to over $1 billion in client assets. Maribeth got her start as the 5th client in her firm happened to be a financial advisor. This advisor had only $10 million in money under management that Maribeth helped grow into $200 million in under 5 years through niche-based marketing strategies. Today, Red Zone Marketing is fully focused on the financial services industry.

Maribeth has written 9 books including the bestseller The Connectors. She is an international keynote speaker rated as a Top 25 C-Suite Speaker by Meetings & Conventions Magazine, has spoken at The Million Dollar Round Table, and is a regular presenter at Barron’s Top Producer conferences.

Maribeth is also a professor of marketing at Oklahoma State University teaching several marketing courses including Personal Branding: Name, Image & Likeness for student-athletes. Through her academic work, Maribeth brings an evidence-based approach to her consulting and speaking of what has been researched, is working elsewhere, and can be applied immediately.

Maribeth has a bachelor’s degree from the Newhouse School of Public Communications at Syracuse University, an MBA from The George Washington University, and a PhD in Business Administration from Oklahoma State University. When not working, Maribeth and her husband of 30 years are likely at a sporting event, golfing or with their two (somewhat) adult children.

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As advisors, time is crucial to our everyday interactions and operations with our clients. How do we scale our firms and continue to grow in the midst of never feeling like there is enough time? Enter automation.

Matt talks through workflow automation, the parallels of the adoption of online bill pay, and the future of automation in our industry. He also discusses the importance of documenting processes, the benefits of customization within automation systems, and how workflows in CRM tools can simplify and standardize processes.

Matt also shares tools to help you automate your processes to find the time to both serve clients and grow your firm. 

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Rohit begins by sharing his journey, his fascination with life events, and how his diverse career has shaped his passion for making a positive impact and improving the human condition. 

Rohit then dives into the problem of Americans being taken advantage of when it comes to debt, which he shares is part of what led to the creation of Sora Finance. His platform offers a credit management solution and debt optimization to support financial advisors and RIAs in working with their clients.

Rohit also discusses the potential of generative AI in tasks like proposal creation and communication, and how he lives that technology should augment financial advisors and automate time-consuming tasks rather than replace human advisors completely.

Rohit Agarwal Bio:

Rohit Agarwal lives in San Francisco with his wife, Candice, and two daughters, Anjali (4) and Anika (2). He is currently the co-founder and co-CEO of Sora Finance, a fintech company providing liability optimization as a service to financial advisors. Previously, Rohit was the Head of Kiva USA where he was responsible for all lending across the country to small businesses. Rohit also worked as a consultant in McKinsey & Company's San Francisco office and is the former Generation USA CEO, a job training program for unemployed youth. Additionally, Rohit was a public high school teacher in Harlem, NY via the Teach For America program and spent two years as an investment banker with Banc of America Securities. In terms of education, Rohit holds the following:

• JD from Northwestern University Pritzker School of Law
• MBA from Northwestern University Kellogg School of Management
• Bachelors in Economics from Emory University

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Angel shares his journey of starting Snappy Kraken with his business partners, building a system for content creation and automation, and their mission to create meaningful connections that drive business and adaptability in our ever-changing landscape. We explore the debate around automated marketing, and whether or not there is a loss of personalization with this strategy. 

We also discuss the power of impactful communication, the role of vulnerability, and the importance of fostering a culture that encourages sharing ideas. Angel also shares his thoughts on the how creativity can be learned and improved when someone is open and willing to grow. 

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Jeremy shares how he uses Surge Mindset, a method of time blocking and focusing on one task at a time to boost his productivity. He also addresses the importance of having a streamlined framework for marketing and how he finds the right team members for his business. 

Jeremy talks through his approach of motivational interviewing with clients, which involves partnership, acceptance, compassion, and empathy, and how it can lead to empowered clients who make better financial decisions. Jeremy wraps up by sharing his niche in retirement planning, the challenges of financial planning, and the importance of diversifying client investments. 

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Thomas shares his journey of how he has used education-based content to attract clients and how he discovered his niche audience. He discusses the tools and resources he uses for content creation and management and emphasizes the importance of authenticity and building a brand that reflects your style.

Thomas also provides tips on creating attention-grabbing content and management expectations when it comes to social media success.

Thomas Kopelman Bio:

Thomas is a financial planner, the co-founder of AllStreet Wealth, as well as a blogger, podcaster, content creator, and Top 23 Millennial Advisor (Business Insider)

After graduating from Butler University, Thomas has spent his entire career in the financial services industry as a financial planner. Thomas is passionate about helping millennials cut through the noise and figure out how to use their resources to accomplish what they truly want in life.

‍Outside of helping clients with their financial plan, Thomas enjoys working out, playing basketball, spending time at the lake with his family, and hanging with his friends and girlfriend.

After graduating from Butler University, I have spent my entire career in the financial services industry as a financial planner. I am passionate about helping millennials cut through the noise and figure out how to use their resources to accomplish what they truly want in life.

‍Outside of helping clients with their financial plan, I like working out, playing basketball, spending time at the lake with my family, and hanging with my friends and girlfriend.

You can expect to read about financial planning, investments, personal development, my family, and sports on The Long Game.

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Steven dives into how advisors can find the time to incorporate tax planning into their firms and better utilize our time around helping our clients with tax planning. He shares common myths about tax planning from his book, how every money decision has a tax impact, and how simply referring clients to a CPA may not be enough.

Steven shares his experience in the industry, why he started Retirement Tax Services, key factors that make tax planning great, and how we can deliver value to our clients. 

Advisors are the quarterback of the relationship between client and CPA, and Steven walks us through how do bridge these two components of financial advisory to ensure our clients’ needs are met.

Steven Jarvis Bio:

Co-founded by Steven Jarvis, CPA, Retirement Tax Services (RTS) specializes in the unique needs of taxpayers who are in, approaching, or planning for retirement. What makes RTS unique is that it works in partnership with your existing Financial Advisor to make your life easier and ensure that you are not leaving the IRS a tip (aka overpaying). While most tax preparers see filing a tax return as the finish line, that is just step 1 in our process.

Steven Jarvis, MBA, CPA, is also RTS’s CEO & Lead Tax Wiz. Steven has a Bachelor of Science in Accounting and a Masters of Business Administration. He is a Certified Public Accountant (licensed in Washington State, no. 30681) with over ten years of accounting experience with some of the Nation’s largest firms, including BDO USA, LLP, and CliftonLarsonAllen LLP. Steven is also a former adjunct professor of accounting in the MBA program at Whitworth University. And when he is not focused on taxes, he is a Dad, Husband, and Triathlete.

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The one and only Kim Skermer, Founder of The Approach Coaching Method, joins Matt on this episode of Bridging The Gap. Kim coaches the industry on business development, coaching and advisory services with a flair of leadership and life. 

Kim shares her passion for her career, her journey into entrepreneurship, and how she became a leader in the financial services industry. She discusses her vision on emotions and vulnerability within the industry, how we can understand our clients in the simplest way, and how we can provide our clients with specific coaching for who they are rather than who we want them to be. We also dive into the importance of receiving coaching ourselves as advisors, and what it can do for our professional and personal lives.

Kim Skermer Bio: My experiences frame the wisdom needed to be the respected Coach I am today. More and more, people crave REAL and CLEAR conversations around normalizing the true efforts it takes to be a Financial Advisor. This knowledge led my transition of Coaching and Leadership from a Sr Executive Management level at a Financial Institution, down the path of Founder & Coach of The Approach Coaching Method.

My respected point of view has gifted me with the honor of mentoring hundreds of individuals, advising small businesses, facilitating numerous training seminars, speaking engagements, and surpassing over 24,000 professional Coaching hours.

​Coming from a position of collaboration, I work closely with my collective of professionals and entrepreneurs. Aligning all efforts towards building your sustainable, predictable, and profitable business. I believe this goal comes from a foundation of trust, ownership, hard work, community, will, and discipline.

​Combining all my learnings from high-end athletics, elite teams, professional advocates, and a nurturing personal life; I believe in continuously surrounding oneself with people who drive you to step forward as your best, while understanding the power of process.

​In my spare time, you will either find me on Lake Huron, hiking the Bruce with our beautiful sassy girl, Caly (dog), creating a delicious mess in the kitchen, or playing in the dirt. For me, this is rejuvenation, my definition of success, and a perfect complement to my professional beliefs.

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In this episode of Bridging the Gap, Matt Reiner sits down with social media genius Phil Pallen, Founder & Brand Strategist of Phil Pallen Collective. Phil shares his insights on navigating social media, the online marketing landscape, and building a solid online brand. In addition, he stresses the importance of understanding industry rules and regulations for financial services firms, prioritizing social media platforms that align with your goals, and repurposing content to reach a wider audience. 

Later in the episode, Matt and Phil discuss omnichannel content creation and the importance of being authentic in content strategy. Lastly, Phil shares his thoughts on entrepreneurship and positioning yourself to win in the industry. Tune in to this episode for valuable insights on building a strong digital presence.

About Phil Pallen: 

Phil Pallen is a personal branding expert and keynote speaker. His non-conventional approach to digital marketing and talent for social media has built him a global audience.

As a brand strategist, Phil has advised hundreds of brands from over 30 countries, including a Shark on Shark Tank, a Nobel Peace Prize winner, politicians, and some of the most important names in entertainment. A digital nomad and globetrotter, Phil has delivered speeches on five different continents and frequently appears as an expert contributor in media outlets around the world, including CNN, Access Hollywood, and The Daily Mail.

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Viren shares his journey into the charitable giving space and his inspiration for creating Hedado, as well as how failure can provide meaningful experiences in your life. He talks about how Hedado is helping individuals who fall into the middle tier of donors - those who have the ability to give but not the tools to manage their donations - see the impact of those donations. 

Viren dives into the vastness of the $300 billion philanthropy industry, the tangible impact of donations made by individuals making $100,000 to $500,000 annually, and how Hedado helps individuals give to smaller charities that are making significant differences. He also shares the challenges and fears of being a founder and an entrepreneur, and the importance of staying positive as an entrepreneur on your journey. He highlights the key to success is having conviction in yourself and the idea you’re working on for the long-term.

Viren Tellis Bio:

Viren Tellis is the CEO and Cofounder of Hedado, a company modernizing corporate and individual giving. Viren works with companies and donors to bring them a beautiful experience where they can manage their donations and giving in one place. Prior to Hedado, Viren was a Vice President at AppNexus (acquired by AT&T). During his time there he oversaw a product team responsible for the $2B ad marketplace and also spent time running biz ops globally.

Viren started his career as a consultant at Cornerstone Research, an economic advisory to attorneys in big business litigation. In parallel, he was an owner and operator of a Quiznos Franchise starting at the age of 20.

Viren earned a BS in Business from the University of Southern California and a JD-MBA from the Pritzker School of Law and Kellogg School of Management. He lives with his family, including two kids, in Los Angeles, CA.

You can connect with Viren on twitter (@vtellis) and LinkedIn (/in/vtellis)

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Matt and Frank discuss operational efficiencies, and Frank shares his insights on the importance of infrastructure in businesses, the trend toward independence, and the common inefficiencies in many financial advisory and wealth management firms. 

We dive into the ongoing trend of mergers and acquisitions in the industry, the rise of private equity firms, and the benefits of being an independent advisor. This episode wraps up with Frank sharing his thoughts around the advantages of automation in creation more capacity to help advisors serve their clients, as well as how we can use social media and branding to help firms and advisors attract new clients. 

Frank LaRosa Bio:

Frank LaRosa, Chief Executive Officer of Elite Consulting Partners and host of the top-rated podcast and YouTube Channel “Advisor Talk with Frank LaRosa”, has achieved a distinguished career in financial services, spanning more than 25 years. Frank is a sought-after industry leader whose expert opinion is frequently quoted in publications including Barron’s, http://WealthManagement.com , Investment News, OnWallStreet, AdvisorHub, and Forbes Business Council.

Frank began his career in the business sector after graduating from Kean University with a B.S. in marketing. His resume includes financial advisor positions at Smith Barney and Prudential Securities, as well as Executive Director for Morgan Stanley.

In 2011, Frank launched his company Elite Consulting Partners, a transition consulting firm with a unique, advisor-first approach to recruiting, informed by Frank’s prominent positions within the financial industry. Under Frank’s leadership, Elite Consulting Partners has become the most prominent, successful, and well-respected recruiting firms in the industry.

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In this episode, Susanne sheds light on the challenges financial advisors face, shares the knowledge of the mindset behind her books, and the key lessons and takeaways for consumers. Matt and Susanne also discuss how AI technology can be utilized within our industry, and how it can augment, but not replace, the advice provided by financial advisors. 

Susanne also dives into how she helps tech startups scale up and sell more to financial institutions, where she sees technology evolving in the future, and how women in the industry are making an impact within financial services and fintech. 

Susanne Chishti Bio:

Susanne Chishti is the CEO of FINTECH Circle, Europe's 1st Investor Network focused on fintech investments and a leading fintech innovation, learning and communications platform. She is also the Co-Editor of the Bestseller "The FINTECH Book" which has been translated into 10 languages and is sold across 107 countries, The WealthTECH Book, The InsurTECH Book, The PAYTECH Book, The AI Book and The LEGALTECH Book (published by WILEY in 2020). She is also a board member of a FTSE 250 company CMC Markets PLC, a UK bank Crown Agents Bank and the fintech company scaleup Lenderwize.

Awards:

1. Top 32 Fintech Leaders in the UK (Business Leaders, Sept 2020)
2. Top 24th Fintech Influencer in the World (Onalytica, 2020) - among the Top 100 Fintech Influencers globally
3. Winner of the Fintech Champion of the Year Award 2019 (Women in Finance Awards)
4. Social Media Influencer of the Year 2018 (Investment Week)
5. Top 7 Crypto Experts globally 2018 (Inc Magazine)
6. City Innovator - Inspirational Woman in 2016
7. European Digital Financial Services ‘Power 50’, an independent ranking of the most influential people in digital financial services in Europe (2015)
8. Top 5 ESG Influencers Globally (Refinitiv, 2020) and top 100 Fintech Influencers globally (Refinitiv, Sept 2020)

Susanne has also been a fintech TV Commentator on CNBC and a guest lecturer on financial technology at the University of Cambridge and Warwick Business School.

After completing her MBA she started her career working for a fintech company (before the term "fintech" was being invented) in the Silicon Valley 25 years ago. She then worked more than 15 years’ across Deutsche Bank, Lloyds Banking Group, Morgan Stanley and Accenture in London and Hong Kong. Susanne can be followed on twitter, instagram and LinkedIn under @SusanneChishti.

If you need anything else, pls let me know. In terms of tech for the podcast, which systems would you like to use? Thanks,

Susanne Chishti

CEO | FINTECH Circle & Co-Editor The FINTECH Book Series

Investor & Board Member

www.FINTECHCircle.com

Email: susanne.chishti@fintechcircle.com

Fintech for Good - Fintech Circle

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Ka’Neda shares some of the lessons she learned while at Smith College, how it relates to working with her current clients, and the importance of effective communication and listening to help clients reach their financial goals. 

In this episode, we discuss breaking down stereotypes and promoting equality in financial services, particularly for women. We also dive into Ka’Neda’s personal journey in building her firm, the challenges of balancing running a business while serving clients, the importance of educating the up-and-coming generation of advisors, and the importance of mentorship and diversity in our industry.

Wrap up by talking about the inspiring work that Ka’Neda is doing to promote diversity in the industry to inspire women to be leaders. 

Ka'Neda Bullock Bio:

Ka’Neda N. Bullock, CFP®, MBA, AIF®, APMA®, is president and founder of Master Plan Investment Group, based in Pennington, New Jersey. She is a wealth manager and corporate retirement plan advisor.

She graduated with a bachelor's degree in government and economics from Smith College, where she was first-year class president and student body president her senior year. She studied for a semester in the Dominican Republic. After college, she completed a Fulbright fellowship in South Korea, where she studied economics and taught English at a girls' middle school. She speaks some Korean and Spanish.

Ka'Neda began her career in the investment management industry with one of the largest investment firms in the nation, American Funds, also known as Capital Group. She left her corporate role to help individuals, families, and organizations, as a wealth manager and retirement plan advisor for Edward D. Jones & Co., financial services firm, from 2010 to 2014. She became an independent wealth manager and advisor in 2014.

As a wealth manager, Ka'Neda uses customized investment, insurance, and financial planning strategies to help clients maximize their portfolios, achieve their goals, and build generational wealth.

In her role as a retirement plan advisor, she manages workplace retirement plans, such as 401(k) and 403(b) plans, bringing her experience to the entire organization.

Ka'Neda established Master Plan Investment Group in 2019 with a mission to serve clients by helping them clarify their financial goals, chart a course for success, and live a fulfilled life. She became a CERTIFIED FINANCIAL PLANNER™ (CFP®) professional in April 2020. Currently, 3.7 percent of CFP® professionals are Black or Latino, and only 23.3 percent are women. Ka'Neda is committed to improving these statistics. She holds FINRA Series 7 and 66 securities registrations and holds life insurance (term, permanent, and long-term care) and health licenses.

She was one of 15 selected out of the 400 women advisors to be on the inaugural Commonwealth Financial Network Women's Council. The council advises Commonwealth in its efforts to increase the number of women advisors at Commonwealth and industry-wide and promote their retention. The group will help influence hiring, support, and resources needed to advance this effort. Commonwealth provides independent financial advisors across the country, including Master Plan Investment Group, with trading technology, brokerage services, compliance, and other back-office services.

Ka’Neda received her MBA from the New Jersey Institute of Technology (NJIT), where she recognized the future role of technology in the investment management industry and used this knowledge as a foundation for her business.

She is a frequent speaker on money management, including retirement income strategies, investing, insurance, long-term care, financial planning, and general financial literacy.

Ka'Neda is a member of the Princeton Mercer Regional Chamber of Commerce, the Financial Planning Association (FPA), and the National Association of Plan Advisors (NAPA).

Ka'Neda grew up in Lawrenceville, New Jersey, and is a graduate of Lawrence High School. She and her husband, Eric, who is an educator, and their two daughters, Bella and Madison, live in New Jersey. The family enjoys volunteering, as well as supporting live music, visual arts, and comedy in the community, and traveling. Among the countries Ka'Neda has visited are Canada, Liberia, Italy, the United Kingdom, Switzerland, France, Germany, Spain, Portugal, South Korea, Japan, China, Thailand, Vietnam, India, Haiti, the Dominican Republic, and Mexico. She believes in being a global citizen.

She is also an active member of the Trenton Alumnae Chapter of Delta Sigma Theta Sorority, Inc., in which she serves on the finance and strategic planning committee; Shiloh Baptist Church in Trenton, New Jersey, in which she served as the Director of Budgets and Economic Empowerment Chair; Jack and Jill of America, Inc./Mercer County Chapter, in which she serves on the finance committee; Newark Symphony Hall Investment Committee; and the Robert Wood Johnson Young Professionals Board.

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Brittany shares that when you’re thinking about and shaping your future, there are a few characteristics we can embody: grit, drive, dreaming big, and giving yourself grace when things may not always go the way we think they will. 

Brittany talks about what sets Sweet Financial apart from the competition, and how true collaboration with their team and their clients allows them to become leaders to inspire those around them. She discusses their unique four-step process, which have become their guiding pillars to providing individualized client experiences.  

We also get into how Brittany and her team help clients by giving them resources, strategies, and how they can think through living a healthier, longer, and more resilient life. 

Brittany Anderson Bio:

Partner & President

Co-founder of Dare to Dream Enterprises

Author of 2 books – Imagine. Act. Inspire. A Daily Journal & Dare to Dream: Design the Retirement You Can’t Wait to Wake Up To

Brittany’s ability to lead and create a killer culture amongst the Sweet Financial team has earned her the title of “culture queen.” Since joining Sweet Financial Partners in 2008, her goal has been to help create a well‐oiled machine so the entire team can focus their days on creating an exceptional client experience. Her love of people and conviction behind inspiring everyone she touches to live as the best version of themselves, has influenced her role as a coach for our Women Forward and Smarter Business platforms. She helps to empower our Women Forward members to realize their full potential and aids business owners in streamlining & systematizing their companies, all while engaging their teams.

Earning her bachelor’s degree in business management from Minnesota State University, Brittany has always had a passion for understanding how to most effectively run and grow a business. Her drive and ambition contributes to her entrepreneurial nature. She has taken her business building and team engaging insights and has worked with CEOs, entrepreneurs, business owners and authors alike. She has shared her expertise through her contribution to three published books and will continue on with her love for writing as she is set to publish two additional books in 2021.

As one of our fearless leaders, entrepreneur, author, wife and mama of three, she currently lives in Sherburn with her husband, David, two daughters Jersey and Stella and son, Vincent. In her free time you can find her enjoying the outdoors, reading a good book, coming up with design ideas for the never ending remodel on their home or playing with her sweet babies.

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As the Director of Wealth Management at BerganKDV, Matt leads a team of professionals who are passionate about delivering high-quality service to their clients. He joins me today to share his insights on what it takes to be a successful leader in our industry.

We delve into the essential elements of creating an environment that fosters success for your team, what drives Matt as a leader, and how we can enhance our client relationships and differentiate ourselves from competitors in the wealth management space. We wrap up the episode discussing the future of wealth management with a particular focus on how we can serve the next generation of clients and what it takes to stay ahead of the curve.

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Benjamin

Brian Carney is a CFP®, AIF®, ChFC®, CDFA®, and CEO at RiversEdge Advisors, LLC. Today he joins us as a guest on this episode of Bridging The Gap.

Brian shares his passion for building relationships with clients and understanding why money makes them feel a certain way. Brian and Matt also dive into the importance of creating a streamlined process that helps advisors effectively grow their wealth management businesses, how to improve operations within the firm, and how we can entice more young professionals to migrate to the financial services industry.

Brian Carney Bio:

Brian Carney is the co-founder and face of RiversEdge Advisors, LLC. From helping clients with business development to volunteering in the community, his passion and zeal for financial planning shines through in all that he does.

Beginning in 2001, Brian has spent his entire career in the financial services industry, working two local firms prior to merging his practice with RiversEdge Advisors in 2014. Not only has this merger allowed Brian to continue providing purely independent and conflict-free financial advice but has given him the opportunity to truly hone his craft and share that with each and every one of his clients. As his experience has evolved, Brian has found his niche serving business owners and entrepreneurs seeking comprehensive planning services.

A lifelong Delawarean, Brian graduated from the Tatnall School and Ursinus College. He has earned various industry designations including CERTIFIED FINANCIAL PLANNER™ (CFP®), Chartered Financial Consultant® (ChFC®), Certified Divorce Financial Analyst™ (CDFA™), Accredited Investment Fiduciary® (AIF®), and Certified Exit Planning Advisor (CEPA®). Simplifying the complex, obtaining the seemingly unobtainable, and empowering his clients to feel financially confident are what motivate him on a regular basis. On any given day, you can find Brian going above and beyond to make sure his clients are well taken care of. As a gentleman with a positive attitude and proactive demeanor, Brian is heavily involved with client relations. His personality and dedication enhance the RiversEdge client experience from start to finish.

Brian is married to his college sweetheart, Kristen, and together they have three children. As a family, they spend a lot of time exploring and making long-lasting memories together. Brian is a volunteer coach for his sons' football, basketball and baseball teams, and loves any chance he gets to spend with his family. Passionate about animals, their family regularly fosters dogs through Out of the Woods Rescue in Medford, New Jersey. With Kristen leading the way, Brian’s family fostered and helped 13 dogs find forever homes over the past 2 years. When he isn’t dedicating his time to his family, sports, or animals, Brian is heavily involved with his alma mater, the Tatnall School, in Wilmington, Delaware.

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Benjamin

We open our discussion by talking about Charles’s passion for research, and how he discovers answers to some of the financial services industry’s burning topics.

Charles takes a deep dive into discussing how our brains shuffle through overload and what our clients may be feeling. We talk about understanding our relevance as advisors within our clients' lives and we wrap up with an interesting talk about how Charles sees technology as a driving factor in the epidemic of loneliness.

Dr. Charles Chaffin Bio:

Dr. Charles Chaffin is an author, educator, and consultant working in a variety of disciplines. His work straddles the science of attention and distraction in the workplace as well as behaviors and biases as it relates to money. His most recent book, The Psychology of Financial Planning: the Practitioner’s Guide to money & Behavior, focuses on five key areas of financial psychology with outsized influences on how we interact with money and deliver contexts, tools, and solutions that address counterproductive financial behaviors, flashpoints, beliefs, triggers, and cognitive biases.

Last year, he released Numb: How the information age dulls our senses and how we can get them back focuses on the science behind social media, cable news, dating apps, and technology in general impact us, from confirmation bias to compassion fatigue to choice overload. He teaches in a variety of colleges and universities and consulted with several financial firms in helping them better understand humans and their complex relationship with money.

His passion, whether as an author, educator, or consultant, is to take complex topics and make them accessible and impactful to a broader population. As a speaker and consultant, he works with a variety of companies and organizations to help them better manage their most valuable resource: their attention, so to maximize productivity and creativity.

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Benjamin

Matt shares a variety of marketing tips, including leveraging social media and client marketing, the importance of podcasting, and marketing to your niche.

We also dive into marketing tactics to strengthen your platform, and what advisors need to be careful about when it comes to managing their social media channels. Elevate your marketing game with tips from this episode!

Matt Halloran Bio:

Co-Founder & CRO, ProudMouth

Imagine what your business would be like if you didn’t have to chase prospects!

Matt Halloran and Kirk Lowe co-founded ProudMouth to help you sell less and advise more by amplifying your influence over a growing audience of magnetically attracted fans who’ll chase you down instead. To date, their team has produced over 4K podcast episodes and over 50K social media posts in one of the most highly regulated industries –– financial services.

A former business and life coach to top advisors, Matt has helped advisors understand how to create trust and build rapport before they’ve ever even met a prospect or center of influence. He has studied the way people communicate for over 20 years, has been featured in The Wall Street Journal as an expert in digital communication, and is also an author of “The Social Media Handbook for Financial Advisors” –– the first social media book dedicated to financial services! He has now combined his extensive knowledge and expertise in business and coaching with one of his passions: podcasting.

Matt has hosted and been on over 1,000 podcasts. He’s also the host of ProudMouth’s podcasts, the Top Advisor Marketing Podcast, where he shares marketing strategies tailored for advisors and connects with top industry leaders, and Be Your Own Loud, which features amazing people who've gained influence by being unapologetically themselves.

LinkedIn: https://www.linkedin.com/in/matthalloranpm/

Twitter: MattHalloran_

Website: Homepage - ProudMouth

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Benjamin

Chip opens up the conversation about his career beginnings as a sixth grade English teacher, and his journey to becoming the Managing Partner of his firm. 

We talk about what goes into building the foundation of a firm, the basis method, and the ups and downs of finding the right people for your firm. 

Chip and I also dive into the future of his firm and where he plans to be in the next five years within the wealth management industry.

We learn from those around us within our community, and Chip is leading our community. He shares insights and knowledge to better ourselves, our firms, and increase our impact on the industry.

Chip Munn Bio:

Chief Executive Officer, SWG

Senior Wealth Advisor, RJFS

After graduating Magna Cum Laude from Clemson University, earning a degree in education, I was selected as an Academic All American by USA Today. Though I began my career as a teacher in a formal education setting, I quickly realized that my teaching skills could translate into a career in wealth management, and I transitioned into finance. Since then, as the CEO and Visionary of Signature Wealth, I've driven the growth of our practice from a small three-person team to a regional wealth management group with 30+ team members thriving in more than 10 local communities.

I live in Florence, SC with my wife, Trish, and our four sons - Christian, Carson, Hampton, and Turner. In the community, We love traveling and are BIG fans of Clemson Football. In the past, I've held board positions with the Florence Family YMCA, The School Foundation and the McLeod Health Foundation. I’m passionate about and proud of the growth of our Florence and support it any way that I can.

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Benjamin

In this episode, we discuss the social changes and how the world has taken social media and platforms to grow in their careers, how social media is being utilized, and how are they evolving in a way that impacts our firms, our careers, and our interaction with clients. 

We also dive into the evolution of social media, which used to be called social networking, the growth of the platforms, the importance of being authentic to our viewers, the future of social media within the financial services industry, and so much more. 

Mike Langford Bio:

Mike Langford is a rare breed. His skills and experience uniquely bridge the financial services and the digital marketing world. As a 25 year veteran of the financial services industry and a pioneer in the use of digital marketing for financial professionals in their practices Mike has had the tremendous honor to work with world class firms in the retail and institutional business lines.

Mike's passion and commitment to the financial professional population is well known throughout the industry. He is a frequent keynote speaker on the topics of digital marketing, social media, digital video and mobile strategy at events sponsored by broker dealers, wire houses, asset management firms and others with large populations of distributed financial professionals.

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Benjamin

We dive into the importance of the relationship between client and advisor, the importance of a client referral, and her view on adopting the emotional side of the industry versus the analytical side. Robin also helps explain how advisors can help to psychologically rewire clients within their financial journey and how we can help them to understand that they are not stuck in their financial situation.

Robin also opens up about her journey of how she entered the financial industry and how she has landed her current career as a financial consultant, advisor, and coach who helps to support people struggling throughout their financial journey. 

Robin Hanover Bio:

Robin Hanover is a Financial Consultant and Coach for purpose-driven individuals and business owners who want to make more money but are struggling with how to do it. They're smart, but they feel overwhelmed with knowing what to do with their money once they make it. She helps them recognize the blocks that are holding them back and keeping them stuck from making and keeping the money they want.

When Robin was just 26, her father passed away which left her mother struggling financially. Witnessing her difficulties lit a fire under Robin, and today she’s more passionate than ever about helping others create their own financial peace of mind regardless of what happens in their lives.

Having been in the financial industry for almost 40 years, Robin brings not only her financial know-how, but her deep inner wisdom to her work. Couples, individuals, and business owners who need transformation not only on their money mindsets but on their overall financial well-being seek Robin out as an “analytical intuitive.” Through her one-on-one coaching, she provides step by step strategies tailored to each individual and their unique goals.

Robin has her Series 7, 66, and Life/Health/Annuity license. She also has her RICP (Retirement Income Certified Professional) designation and her ChFC. She is originally from Napa, California and currently enjoying the salty air of Southwest Florida with her husband and her three rescue fur-kids. When she isn’t playing with numbers, she loves to curl up with a good book or watch movies with an amazing bottle of vino.

To schedule a 30-minute complimentary strategy session, you can reach her at robinhanover.com.

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Benjamin

Alex opens up about the learning curve and culture shock he experienced when he moved to the United States from the Soviet Union. 

Alex and I dive into the client’s mind to understand stress, shame, and the inability of knowing what to ask, how to ask it, and the uncertainty of knowing what our clients mean when they are speaking. Clients are fearful of asking the wrong thing, but may not know what to ask and we have to help them with that. 

We also discuss financial literacy and the importance of financial psychology.

Alex Melkumian Bio:

Dr. Alex Melkumian is a Licensed Marriage and Family Therapist and founder of Financial Psychology Center in Los Angeles, California. As a practicing clinician for the past 15 years Dr Melkumian has worked with populations ranging from the chronically acute, dually diagnosed patients to highly motivated individuals committed to self-improvement. He is an author and public speaker who works to bring people harmony and ease in their lives, no matter what the issue.

His experiences in the field have given him deep expertise in treating alcoholism and addiction, codependency, emotional disturbance, stress, self esteem, relationships, men's issues, depression and anxiety. He has also proven to be a supportive career counselor, life coach and specializes in financial psychotherapy for those clients who find their emotional way of acting out is through their wallet or employment. You can find out more about his specialization in Financial Psychotherapy by visiting the Financial Psychology Center.

An immigrant from the Soviet Union he has lived in Los Angeles, California for more than twenty years basing both his studies and his practice there. Dr. Melkumian is married to his wife of ten years and father to two rambunctious children.

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Benjamin

We discuss how to say “No,” enhancing the lineage of firms to get more leaders in your teams, the 80/20 plan, and how to push your team to lift heavier weights to reach higher goals. 

Brandon also takes me down the path of understanding the importance of being strategic in your work/life actions to be able to start saying “No,” and he gives us some actual ways that we can start using this term more often. 

Brandon Smith Bio:

Brandon Smith is a leading expert in leadership communication and curer of workplace dysfunction. Known as “The Workplace Therapist” and host of The Workplace Therapist podcast, Brandon is a sought-after executive coach, TEDx speaker, author and award-winning business school instructor. He is the President of The Worksmiths, LLC, an executive coaching and leadership development firm whose clients include numerous Fortune 500 companies. Since establishing his practice in 2005, Brandon has personally coached more than 1,000 leaders and executives across the globe. Brandon received an undergraduate degree from Vanderbilt University with a concentration in communications and team dynamics. His graduate work includes an MS in counseling from Georgia State University as well as an MBA from Emory University’s Goizueta Business School.

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Benjamin

This is a major topic within our industry: how to leverage and utilize CPAs (certified public accountants) as COIs (centers of influence). We dive into the three important traits when looking for a CPA, the dating game between advisors and CPAs, and whether or not we’re making the right decisions to improve our productivity. Anton also digs into the outdated referral model and what his firm recommends to replace that model. 

This conversation will help us better approach accountants as COIs, a valuable skill if you want to grow your firm. 

Anton Anderson Bio:

Anton Anderson began his career in 2003 with Smith Barney while studying business in college and graduated from the University of California, Santa Barbara in the top 3% of his class. In 2008 he co-founded SPL Financial, which grew into a thriving practice, before selling in 2014 to start Elite Resource Team. Recognized as one of the top training companies for Financial Advisors and Accountants, Elite Resource Team has thousands of clients across North America. Anton has developed a diverse career as an investor, advisor, and CPA consultant. Anton is a published author, and has lived in the United States, Australia, and the United Kingdom. He currently resides in San Diego, CA with his wife and two children. Outside of work, he is a competitive surfer, avid public speaker, and is involved in numerous charitable organizations.

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Mentioned in this episode:

Benjamin

We start the conversation with some of the difficulties he’s faced when working with clients to help them feel comfortable while speaking about data or money without them feeling scared. We also discuss rewiring the human brain to accept tough conversations, helping our clients understand why they want to reach their specific goals, and what we see in the future of technology to increase personalization within client communications. 

Listen today for Daniel’s view into psychology, money, and the future of financial services.

Daniel Crosby Bio:

Dr. Daniel Crosby is a psychologist and behavioral finance expert who helps organizations understand the intersection of mind and markets. Dr. Crosby's first book, Personal Benchmark: Integrating Behavioral Finance and Investment Management, was a New York Times bestseller. His second book, The Laws of Wealth, was named the best investment book of 2017 by the Axiom Business Book Awards and has been translated into 7 languages. His latest work, The Behavioral Investor, is a comprehensive look at the neurology, physiology and psychology of sound financial decision-making.

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Benjamin

We had a dynamic conversation that could have extended for hours. Carl opened up about the impact he’s made in the wealth advisors and management industry along with his journey to success. We discussed changing the way we deliver client expectations and rerouting them to their goals, the importance beyond becoming emotionally connected with our clients, what the client can and cannot control, and how to make the change as an advisor that may 10x your business.

Carl Richards Bio

Carl Richards is a Certified Financial Planner™ and creator of the Sketch Guy column, appearing weekly in The New York Times since 2010.

Carl has also been featured on Marketplace Money, Oprah.com, and Forbes.com. In addition, Carl has become a frequent keynote speaker at financial planning conferences and visual learning events around the world.

Through his simple sketches, Carl makes complex financial concepts easy to understand. His sketches also serve as the foundation for his two books, The One-Page Financial Plan: A Simple Way to Be Smart About Your Money and The Behavior Gap: Simple Ways to Stop Doing Dumb Things with Money (Portfolio/Penguin).

His sketches have appeared in a solo show at the Kimball Art Center in Park City, Utah as well as other showings at Parsons School of Design in New York City, The Schulz Museum in Santa Rosa, California, and an exhibit at the Mansion House in London.

His commissioned work is on display in businesses and educational institutions across the globe.

Find Carl on social media here:

https://www.linkedin.com/in/thinkingcarl

https://twitter.com/behaviorgap

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Benjamin

With Libby, we go back to the basics about the importance of understanding the foundation of your processes within your firm. Libby dives into the six layers she refers to as the Systems to Scale Framework. We also discuss how to overcome feeling robotic within your systems and processes, the meaning behind a rapid-fire power hour, and the secret to being more productive.

Libby Greiwe Bio:

Do you ever wish you knew an Advisor who built a 7-figure practice--while only working 3 days a week--that was willing to share her systems, processes, and business hacks with you? Meet the Efficient Advisor Podcast host Libby Greiwe. Her specialty? Breaking down the functions of a financial planning practice into actionable step-by-step processes designed to get you results and get you out of overwhelm.

Expert interviews, done-for-you templates, and easy to implement solutions… all tied together by her MISSION to create ease in your business. She promises to deliver actionable step-by-step solutions you can implement right away to save time, money, and frustration. The goal--to lead you from overwhelm to efficiency.

She started her own financial planning business in 2004. And, over the years she scaled into a 7-figure single-advisor firm while working only 25-hours a week so she could be super involved while raising her kiddos and loving on her hubby. She knows what it takes to build a 100% referral-only practice and to not have to GRIND out the hours to be successful.

She ran her own planning business for 16 years culminating in a sale & retirement in 2019. Now, she’s simply just obsessed with helping other amazing advisors do the same thing.

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Benjamin

Evan shares how and why he began drawing pictures to get his desired message across and how it has shaped his unique process for helping others. We dive into the message behind his article on the psychology and science of persuasion, the perception of scarcity surrounding advisors, and how other financial advisors can use this to gain clients. We also talk about learning how to attach value to limiting your calendar and being intentional with your time and your business. 

Evan Beach Bio:

Evan is a CERTIFIED FINANCIAL PLANNER™ professional and the Director of Wealth Advisory at Campbell Wealth Management. His team is responsible for new-client financial planning and existing-client education.

A native of Bethesda, MD, Evan has spent almost his entire life in the capital region. He currently lives in Old Town, Alexandria, with his wife Ali, daughter Viv, and dog Tenley. Ali is a kindergarten teacher at St. Stephen’s & St. Agnes School in Alexandria and was an All-American field hockey goalie, helping the University of Maryland win three national titles. While not nearly as athletically gifted as his wife, Evan grew up playing competitive soccer and continues to play in adult leagues in the District.

At the age of 26, Evan earned his CERTIFIED FINANCIAL PLANNER™ certification from the College for Financial Planning, becoming one of only 3.3% of CFP® practitioners in their twenties as of May 31, 2015, as determined by the CFP® Board. He is a graduate of the University of Delaware, the College for Financial Planning, and Georgetown University.

Evan is well-known in the industry for his experience in retirement income and tax planning as well as practice management. He is a contributing columnist for Kiplinger and the Journal of Financial Planning. Evan has conducted more than 500 live retirement planning sessions and currently serves as a special topics instructor at Texas Tech University’s undergraduate and graduate personal financial planning programs. Evan is a frequent contributor and has been published on Yahoo Finance, CNBC, Credit.com, TheStreet.com, Bloomberg, and U.S. News and World Report, among others.

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Benjamin

We review what worked in 2022, and Zoë shares real, tactical, and actionable ideas that you can use today to position yourself to have a successful year with your marketing. 

This episode will help to reposition your 2023, and it’s one you don’t want to miss. 

Plus, take a look at these helpful links Zoë provided to help you plan and format your next blog article or website page.

https://perfectlyplannedcontent.com/deciphering-website-blog-analytics-the-basics/

https://perfectlyplannedcontent.com/the-ppc-content-marketing-minute-formatting-a-blog-for-seo-and-readability/

Zoë Meggert Bio: 

Zoë Meggert has built Perfectly Planned Content around financial planners because she firmly believes that they’re changing the world - one life at a time. Together with her clients, she and her team help develop and implement unique content marketing strategies that connect and convert.

Learn more about Perfectly Planned Content here.

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Mentioned in this episode:

Benjamin

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Mentioned in this episode:

Benjamin

We also dive into what makes your CRM powerful and valuable to you and your firm. Filled with immense wisdom, knowledge, and eye-opening thoughts about technology and marketing, you’ll want to tune in for this episode. 

Frantz Widmaier Bio:

Frantz loves technology, electric vehicles, space travel and driving fast if possible. He is responsible for the long term vision of the company, the development and implementation of the software our company delivers and is very excited about how AI will be able to help our clients grow faster.

• Grew up speaking 3 languages
• Loves video games, spending time with his wife and kids, hates yard work.
• Was a professional composer (wrote more than 100 songs), and has decided he is going to space for his 50th birthday.

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Benjamin

We also dive into the importance of the idea for advisors to move from investment advisors and helping people make money on their investments to helping people make money on their income. 

This conversation may make you think differently about a few things - I know it did for me. 

Christopher Music Bio:

Christopher is a 29-year veteran of the personal financial planning profession. He has owned and sold two firms since 1992, resulting in the improvement of the financial destinies of thousands of families in the US. He is a Wall Street Journal and USA Today best-selling author, international speaker and podcaster on financial topics. A Certified Business Consultant, Registered Financial Consultant® and a Certified Business Exit Consultant®, he is committed to expanding his knowledge and expertise in the fields of personal finance and economics for the ultimate benefit of the consumer.

He has shared the stage and/or collaborated on projects with Grant Cardone, Forbes Riley, Steve Forbes, Brian Tracy, Robert Allen, Russ Whitney and other leading coaches and consultants.

After creating Econologics® the industry’s first scientifically-based financial planning system, he has continued to innovate new services for financial advisors and small business owners with his current project, Taxnetics™, an intelligently simple approach to tax planning. He also works with a real estate development company in the area of asset management and project funding.

Christopher currently lives his life virtually as a nomad, travelling the world full time as a real estate investor and a financial consultant harnessing the power of the internet.

He can be reached at pchristophermusic@gmail.com.

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Benjamin

Penny reveals best practices for firm owners when it comes to coaching your team and building successful individuals to become leaders. A thought leader in the space, Penny provides countless insights to what will position your firm for growth.

About Penny Phillips:

Penny Phillips has spent most of her career coaching and consulting financial advisors and institutions. She is the co-founder and President of Journey Strategic Wealth, a Registered Investment Adviser built for advisors seeking independence and hands-on practice management support.

Prior to founding Journey, Penny founded Thrivos Consulting, a practice management coaching company. She has worked in various leadership positions across the financial services industry and has authored multiple practice management training programs focused on helping financial advisors prepare for the next generation of wealth holder.

As an industry speaker and workshop facilitator, she has spoken at financial services conferences across the US and Canada. She is a monthly contributor to Wealthmanagement.com and runs an advisor practice management community called The Study Group. Penny was nominated for Thought Leader of the Year at the 2021 Wealth Management Industry Awards. This year she has been nominated for Innovator of the Year by Wealthmanagement.com as well as for the Luminary Award by Think Advisor.

On a personal note, Penny has dual certifications in Advanced Behavioral Analysis. She earned dual degrees in Economics and Corporate Finance from The Macaulay Honors College of New York. She was was born and raised in New York City, is of Greek descent and speaks fluent Greek.

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Benjamin

We discuss Tim’s views for the future of technology, where he sees it going, stepping away from the “white glove service” to add automation to your firm, and the new marketing rule the SEC has introduced. We also dig into how advisors can get lost in their existing success and lose the opportunity to grow. 

This is a favorite conversation of mine with a favorite person in our industry. 

Guest Bio:

Timothy D. Welsh, CFP® is President, CEO and founder of Nexus Strategy, LLC, a leading consulting firm to the wealth management industry. Nexus Strategy’s primary focus is working with leading organizations to best market their products, services and technology to the independent advisor community.

Prior to founding Nexus Strategy, Tim was Director of Business Consulting Services for Schwab Advisor Services where he led the development and marketing of practice management resources for independent advisors. While at Schwab, Tim also held senior roles in Strategy, Marketing, Advertising, PR and Industry Content development.

Prior to joining Schwab, Tim was vice president at Merrill Lynch where he was responsible for marketing, product development and financial advisor training for the financial planning group.

Tim is frequently quoted in the wealth management media on a wide range of business management and industry topics. He is the author of a number of industry white papers, a regular columnist for RIABiz, ThinkAdvisor, and wealthmanagement.com, and is a frequent speaker at industry conferences and events. Tim earned a bachelor's degree in Economics from the University of California, Berkeley and an MBA in Finance from the University of Colorado’s Leeds School of Business.

Tim holds the Certified Financial Planner, CFP® designation and served as an elected member of the Financial Planning Association’s National Board of Directors.

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Mentioned in this episode:

Benjamin

About Sten Morgan

Sten Morgan, CFP, ChFC, is a leading voice in the financial services industry and one of the most accomplished young advisors in the country. He founded Legacy Investment Planning by age 25 and was named a “40 under 40” advisor by Investment News at age 30. As president of Legacy, he strives to effect positive change in the industry, coach and support other advisors, and bring true value and vision to his clients.

Sten’s creative and proactive approach to financial planning and consulting is disrupting the financial advice space. In addition, he helps other advisors become more fulfilled and successful in their work. In 7 Mindsets of Success: What You Really Need to Do to Achieve Rapid, Top-Level Success (Morgan James Publishing, February 2017), he shares tips and advice for building a successful business, including the seven mindsets that helped him become a top financial advisor with his own firm at such a young age. He speaks at schools and conferences, teaching these same principles to budding entrepreneurs and experienced financial advisors alike.

Sten is one of the youngest advisors ever named to the Chairman’s Council. In addition, he was named a 30 under 30 advisor for millennials making a transformation in their industries by Think Advisor, and he has also received the 30 in their 30’s award for nonprofit leaders in Tennessee. Passionate about giving back to his community, Sten was a founding board member of Tucker’s House, a 501 (c)(3) non-profit organization that partners with the families of children with disabilities to make their homes safe and accessible.

A Certified Financial Planner and a Chartered Financial Consultant, Sten graduated with a Bachelor of Science in finance and economics from Linfield College in McMinnville, Oregon. He lives with his wife and three children in Franklin, Tenn., where he enjoys traveling and golfing in his free time.

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Benjamin

Most financial advisors desire to scale their business but struggle to accomplish it organically. While there are a plethora of various marketing and advertising ways to increase revenue, many advisors lack a specific strategy to create and disseminate niched content. In addition, advisors are susceptible to losing the balance they have once they take action on scaling their business. 

In this episode, Dr. Parry discusses his "Make Time to Scale" Method and outlines his 7-step process to scaling your financial planning business with organic, niched content to help advisors increase their business while spending less time at work.

Guest Bio:

Dr. Travis G. Parry founded the Make Time Institute to help Financial Advisors Achieve Work/Life Balance. As a Former Financial Advisor, Travis knows well the struggles that Financial Advisors deal with to keep a healthy balance between building a practice and enjoying life outside of it. He's earned several degrees in Social Science including a PhD in Family and Human Development to Better Understand the Roles of Motivation and Relationships Play in Goal Achievement.

He is a sought-after International Speaker, Inspirational Coach, Podcast Host, and International Bestselling Author of the Book Achieving Balance: The Make Time Method to Help Advisors Reach Business AND Personal Goals In An Overworked World.

Dr. Parry has helped thousands achieve balance, but his greatest joy is his marriage to his incredible wife of 19 years and becoming parents to their 7 amazing children!

Social Links:

https://www.linkedin.com/in/travisparry

https://business.facebook.com/drtravisparry

Mentioned in this episode:

Benjamin

Brendan shares his journey from baseball to financial advice, behavioral coaching, behavioral psychology, and research on helping clients and their actions. 

We also discuss understanding your clients’ “why,” the significance of identifying your clients’ financial journey, and the importance of drawing the line between knowing what your clients need to hear and see value in and what they don’t. 

Guest Bio:

Brendan Frazier is the founder of Wired Planning, the host of The Human Side of Money podcast, a keynote speaker, and was named one of Investopedia’s Top 100 Financial Advisors. He’s building a global community and training program for advisors to master the human side of advice, enhance their client's lives, and forever change the trajectory of their business.

Mentioned in this episode:

Benjamin

Katie and Matt dig into the various mental states that people have in life-changing events, how to make small and attainable goals and then celebrate them, and how shift our thinking when things happening around us may leave us feeling worried, concerned, or anxious.

Katie shares how you can take anything you've dreamed of coupled with support and accountability and push forward even when you feel like giving up.

About Katie McKenna:

Katie McKenna is a professional speaker, leadership coach and bestselling author, living in Vermont.

People often say, "I feel like I've been run over by a truck." Katie actually was. On a sunny morning bike ride in Brooklyn, 24-year-old Katie McKenna was forever changed when she was run over by an 18-wheeler. Being crushed under a massive semi wasn't something Katie should have survived. After 10 hours of emergency surgery, she woke to find herself in a body and a life that would never be the same.

What began as a journal entry on a borrowed laptop during her extended hospital stay, became the best-selling memoir, How to Get Run Over by a Truck. Katie now travels the country, speaking to a vast array of audiences on how to overcome seemingly insurmountable obstacles with resilience, hope, humor and gratitude. As a professional coach, Katie has made it her mission to use her life experience, insights and passion to inspire and support others. Through her talks she gives audiences the tools to tap into their grit, personal courage, and joy to overcome challenges big and small. Her story inspires others to see how kindness can change the course of a person’s life, to delight in the beauty of the everyday, and to see the strength that lives within themselves.

Katie’s work has been featured in Health Magazine, Brooklyn Magazine, Reader's Digest, Chicken Soup for the Soul, and the Daily Mail as well as many other publications. Katie has spoken at Fortune 500 companies, and Hospitals, Medical Schools, Conferences and Universities across the country. Most recently, Ellen DeGeneres and the writers of the award-winning Broadway musical “Come from Away” have teamed up with Warner Brothers to develop a 1-hour drama based on Katie’s story.

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Mentioned in this episode:

Benjamin

We open the conversation by discussing the importance of letting go, and Dave shares some small wins from people who have let go of aspects of their wealth management firms and the success they experienced. He also shares tips to help start letting go, whether in our professional or personal lives.

We also have a fun conversation around the sales processes to selling wealth management services to individuals, and the power of having thinking time. We also talk about the importance of having your workflows documented.

Bio:

Dave’s focus on the team is finding and building relationships with advisors who are not currently with Advisors Excel.

He LOVES to connect hungry advisors with best practices and relationships that help them get what they want out of their businesses. In the half-decade he’s been in the business, he has been fortunate enough to interact with several of the top producers in the country. These producers have a high caliber of character and have enabled him to help many others solve their frustrations and grow their practices by graciously sharing their playbooks. Dave has helped advisors effortlessly transition into the AE community, often more than doubling their business while increasing their quality of life along the way.

Behind the Scenes:

When I am not in the office, you will probably find me at home in Lawrence, Kansas with my wife and high school sweetheart, Makenzie, and our three kids. I love hanging out with my kids, and when we finally get them to bed, Makenzie and I have a weekly Monopoly game night over Zoom with college friends from across the country. Every game, the winner gets to Sharpie their name on the winner’s board, so there’s a great deal at stake every week. I love long conversations with good friends and having a good laugh.

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Lindsey and I dig into the definition of money scripts, four primary money scripts, and she even helps me discover my personal money script! 

We address how advisors can work to understand client suspicions during trying times, as well as tools that can help our clients move forward. We also discuss our clients’ psychology today and the impact of their financial decisions. 

Guest Bio:

Lindsey Larrabee joined Templar Advisors in 2019 as a consultant based in

Denver. She brings a research-led, yet highly practical communications coaching angle based on her specialized expertise as a Certified Financial Behavior Specialist® (FBS), and direct experience of building and managing client relationships across all channels since 2007.

Most recently, Lindsey spent four years in business development at BNY

Mellon in their Wealth Solutions Group, working as an investment consultant across all UHNW client channels. Prior to this, she spent eight years at OppenheimerFunds in various roles, including investment sales, and assisting the build-out of the Private Bank, Bank Trust, & Family Office team, covering clients across the entire US region. She takes an innovative approach to both client development and the client experience in financial services. Lindsey completed her undergraduate education between Colorado State University and La Universidad Latinoamericana de Ciencia y Tecnología (ULACIT), in San José, Costa Rica. She has since graduated with both her MBA & MSc. in International Business (MSIB) with an emphasis in Negotiation at the University of Colorado, Denver. Most recently she has gone on to earn her Master’s Certificate degree in Financial Psychology & Behavioral Finance at Creighton University.

Lindsey also holds the Certified Private Wealth Advisor® (CPWA) designation, is a DiSC® Certified Human Workplace Behavior Consultant, and is an extensively trained Certified Consultant of Highlands Ability Battery assessment for career exploration and alignment. She is an Executive Circle member of the Financial Psychology Institute, a published, peer-reviewed research paper author in the Journal of Financial Planning and is a regular keynote speaker at accredited industry events, including Investment & Wealth Institute’s Behavioral Advisor Forum. Her languages include both English & conversational Spanish.

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We jump into his journey to starting his own RIA firm, the unique hurdles he’s faced in the industry, and the technology innovations he’s used and will continue to use to grow his firm. He also opens up about re-framing the conversation with the younger generation and prospective clients to lay out the clear vision to the end goal for them. 

In the throes of building a new firm, Jared has a lot to share that we can all benefit from. 

Guest Bio:

Jared Tanimoto is CERTIFIED FINANCIAL PLANNER™ and founder of Ascent Wealth Advisors, a fee-only RIA based out of Irvine, CA, and has been working in the financial services industry for over 10 years. He is a past President of the Financial Planning Association of Orange County and was recently nominated to InvestmentNews’ 40 Under 40 list for 2021.

Outside his professional life, Jared and his wife live an active lifestyle with their daughter and enjoy anything that involves the outdoors. While out of the office, you can find him rock climbing, mountain biking, free diving, skiing, and playing golf.

Mentioned in this episode:

Benjamin

We dig into the basics of embracing our speciality and delivering this to our clients, leading versus lagging, building and utilizing your content calendar, and the importance of marketing “you” as a person and not necessarily “you” as a brand or company. 

Claire also breaks down balancing what advisors want to write about versus what our clients want to read about in order to be able to meet in the middle. 

Guest Bio

Claire Akin, MBA runs Indigo Marketing Agency, a firm that helps independent financial advisors grow their businesses with marketing. She is a former Investment Advisor Representative who holds her MBA in Marketing as well as a BA in Economics.

Claire grew up in the financial services industry, as her father has been an advisor for 39 years. After working with his firm for a decade, she started her own independent agency. Claire has worked with hundreds of advisors to help leverage technology to grow their businesses. Her top-rated book, The Marketing Guide for Financial Advisors,​ is available on Amazon now.

She lives in San Diego with her toxicologist husband (Josh), and three kids under age 4. She has climbed Mt. Whitney three times and won a blue ribbon at the Del Mar Fair for her "Happy Hiker" trail mix.

Website and Social Media

Twitter : https://twitter.com/ClaireBearAkin

LinkedIn: https://www.linkedin.com/in/claireakin

Facebook: Indigo Marketing Agency

Website URL: Financial Advisor Marketing Services | Indigo Marketing Agency

Marketing Strategy Checklist

Mentioned in this episode:

Benjamin

Charlie takes us through the challenges advisors face with content marketing, building your LinkedIn network and niche, and the importance of a simple message to a new connection right after it’s made on LinkedIn. He also walks us through tools to help advisors overcome and stay committed despite the drawbacks of not seeing instant gratification and ROI from your first couple of posts. 

Guest Bio:

Charlie Van Derven has coached and worked with financial professionals since 1998.

Throughout his career, Charlie has worked with recognizable names such as Morgan Stanley, LPL Financial, Farmers Insurance, UBS and others, to assist in developing digital strategy. This successful work with major firms gives Charlie a unique glimpse into the interaction between corporations and their sales channel, resulting in successful marketing and business development campaigns.

Charlie founded Social Advisors in 2013 after years of leadership roles with major marketing and business development firms in the industry. Social Advisors assists financial professionals in leveraging the best digital tools to engage and grow their networks, prospects and books of business.

Today, Social Advisors offers clients an entire complement of professional support. Their product suite provides all the knowledge and tools necessary for financial professionals to scale their business development.

As a father and husband, much of Charlie’s time outside the office is dedicated to family. In his spare time, you’ll find Charlie paddle boarding, golfing, RVing across the country or rehabbing his home in Florida.

Bill shares his advocacy of effective time management, and how he taught himself to split his week into three parts. He dives into how he incorporates this mentality and has time for his family. 

We also had a fun conversation surrounding how to help clients navigate the idea of “Retire as You Desire,” technology advancements and how these are helping clients to grow in their financial journey, as well as how to overcome the challenges of fast-moving technology advancements. Bill and I also discuss the importance of saying, “No,” how doing less is sometimes more, and knowing and understanding that you can’t please everyone all the time. 

Guest Bio:

Bill Bloom is an independent financial planner and principal of Bloom Financial Company. He helps individuals and business owners understand their current financial situations, define future goals, and develop a strategy that is flexible and will allow them to reach their retirement objectives. Bill helps clients “Retire as You Desire” by providing them with meaningful strategies to a wide range of financial matters including: investments, risk management, tax planning as well insurance needs analysis.

Bill Bloom is all about working with people who want to have a bigger and better financial future for themselves and their families.

Bill focuses his time and energy on his clients. The clients’ success is the main focus of Bill’s practice and it is the reason why he is in business.

Bill created a Navigation Process that is designed to help you identify the dangers, opportunities and strengths in your current financial plan so that you can Retire As You Desire. Clients will receive top-notch service in a professional and customized manner. Goals and concerns are listened to and strategies are created to help you reach your objectives.

We discuss the importance of learning from others’ content and putting your own spin on it to make it yours, the difference between evergreen content vs. timely content, lead magnets and the benefits of having these on your website, and how to build your email campaign to produce traction to your content. Olivia also shares the creative side and the technical side of blog posts and their titles, what that entails, and how you can use these tips to drive your content. 

Guest Bio:

Olivia Luper is the founder and chief content writer of Lexicon Content Development, a content marketing and consulting firm for financial advisors. She is also the host of the Get AdvisorFIT Marketing Podcast, the mother of three, and an NPC bodybuilder working on becoming an IFBB bodybuilding pro.

With a master's in English literature and a passion for writing, she is a writer first and marketer second. "The heart of what I do is storytelling. The rest is just getting the story out there so the right people come through the door."

Derek shares how you can be present with your copy and empowering and knowledgeable in your writing, as well as how you can express purposeful desire and emotional intelligence in your content. 

We talk about poetry, and we also dig into the question: “Are language and words a lost art?” 

Guest Bio:

Derek Pollard, PhD, is the founder of Constellar Creative, a content marketing and editorial agency with a focus on empowering clients to "use their words" to say it—and write it—just like they mean it.

Additionally, he serves as Series Editor for the Poets on Poetry Series, founded in 1977 by former U.S. Poet Laureate Donald Hall and in continuous publication by the University of Michigan Press since then.

Derek is a passionate educator and arts advocate who teaches creative writing workshops at the Downtown Writers Center and online English courses at Southern New Hampshire University, consistently named one of the nation's "Best Regional Universities" by U.S. News & World Report.

He’s consulted on learning design and educational assessment for the College Board and has served in administrative roles at Johns Hopkins University and The Arts Branch of the YMCA of Central New York and on the Creative Professionals Board at Urban Arts Partnership.

This conversation can help us, as advisors, better understand the need for marketing and targeting our niche, and can help you become a better marketer to your clients. 

Guest Bio:

Alex Cavalieri serves as a Co-Founder and CEO of Advisor I/O (formerly Seven Group), a platform to help advisors market better. He also hosts the Advisor Lab podcast - assisting advisors to build their practice the right way. Before joining CION Investments in 2017 to lead marketing, then launching Seven Group in 2019, Alex served as a Vice President at BlackRock, leading digital growth areas for iShares and BlackRock.com U.S. experiences.

Previously, Alex was responsible for developing and managing digital programs and experiences within the Retirement Marketing division and BlackRock’s Campus Recruiting. He’s also held various strategy, marketing, and sales roles at Glocal, Omni Corporation, and Workbridge Associates. Alex received his Bachelors in Communications and Rhetorical Studies from Syracuse University in 2010. Learn more about Advisor I/O, formerly Seven Group at: https://www.advisorio.co/

She also shares how to navigate through financial stress, seeing challenges as opportunities, and her meaning to the pathway to bliss in your financial journey. 

Guest Bio:

Kelley Long is a personal finance expert and financial wellness coach who is on a personal mission to empower all people to feel and be great with money. She is a CERTIFIED FINANCIAL PLANNER™ professional as well as a Certified Public Accountant, and is frequently cited in the media, including the NY Times, Wall Street Journal, Washington Post and Reuters.

Kelley lives by her personal definition of financial security, which is using money to get to a place where you are able to make decisions in your life for every reason except money. She overcame her own poor money habits that lead to climbing out of 5-figure debt not once, but twice, as an example of how and why addressing the psychological aspects of money is as important, if not more so, than providing just financial education and planning. She’s the founder of the Find Your Financial Bliss Coaching Program and a frequent speaker and writer on personal finance topics.

We dig into the hurdles of women in household financial conversations, advice for the younger generation of investors and advisors, and finding your passion with something that will set you apart with your clients and your firm. She also shares how you can improve the communication between the CEO and CFO of the household and simple ways to incorporate the conversation. 

Amanda also opens up about her book, The Health & Wealth Sisters 360° Action Plan: Total Self-Care for the Modern Woman’s Fiscal, Physical, and Emotional Well-Being.” Written with her sister, they share the true meaning behind the balance of health and wealth, as well as a unique concept that’s delivered by them in this book. 

Guest Bio:

Amanda has been in the financial services industry since 2010 and joined Wealthspire in 2020 through the acquisition of StratWealth. As a Certified Financial Planner™ and a Certified Divorce Financial Analyst®, Amanda has made it her life’s mission to ensure that every woman, in any walk of life, understands her wealth in a real and meaningful way.

As a CDFA® professional, since 2014, Amanda has specialized in helping clients determine the short-term and long-term financial impacts of any proposed divorce settlement. Her background in financial planning has provided her with the necessary skills to analyze and provide expertise to both clients and attorneys related to the financial issues of divorce. Amanda believes that women have a valuable seat at the wealth management table and is passionate about guiding couples, divorcees, and widows to their own financial empowerment.

She is an active member of the Financial Planning Association (FPA), where she serves as Co-Chair of the Women In Finance Committee for the Maryland Chapter and is actively involved in the Howard County Collaborative Professionals group.

Alongside her sister, Amanda co-authored, “The Health & Wealth Sisters 360° Action Plan: Total Self-Care for the Modern Woman’s Fiscal, Physical, and Emotional Well-Being.” She hopes this book will show women that putting themselves and their health and wealth first is the most selfishly selfless thing they can do for themselves, their friends, and their families!

In her free time, she enjoys spending time with her friends and family, traveling, and being active. Amanda currently resides in Sykesville, Maryland with her husband, two daughters, and their two labs.

We explore procrastination, three steps of implementation for your clients, the shared responsibility of implementation, what works and what doesn’t work when it comes to helping your clients reach financial goals, and more. 

We also dive into a conversation about how simple reminders from you as the advisor can have a huge impact on your clients’s financial journey. 

Guest Bios:

Dave Connolly, co-founder and CEO of Knudge, a platform that helps advisors manage their clients' action items and automates follow up via email, text or push notifications to encourage their clients to get more done.

For over 20 years Dave has been designing and developing web based products. Former Lead User Interface Designer at Bain & Company - responsible for designing dozens of internal web based applications. More recently co-founder and CTO of HourlyNerd (now Catalant Technologies) an online marketplace that provides global enterprises access to business expertise on demand.

Dr. Moira Somers is a psychologist, family wealth consultant, and executive coach based in Manitoba, Canada. She is the behavioural strategist at Knudge (a FinTech company dedicated to improving follow-through on financial advice), as well as the founder of consulting company Money, Mind and Meaning. She is the author of Advice that Sticks: How to Give Financial Advice that People Will Follow.

Dr. Somers is a faculty member at the Ultra High Net Worth Institute and the Sudden Money Institute. Undergirding all of her work is her grounded and pragmatic approach to changing financial behaviours, attitudes, relationships and organizations for the greater good of individuals and society.

Max explores how he and his team are representing clients in the entirety of owning and operating a registered advisor firm. They dive into the future of regulations in the industry, marketing and advertising testimonials and regulations, and future technology innovations to make meeting compliance a little easier.

Max also shares the biggest mistake he's seen a firm make in the compliance and regulation space in the industry.

Guest Bio:

Max Schatzow, Co-Founder and Partner at RIA Lawyers LLC, is a business-minded regulatory lawyer that always tries to put himself in the client’s position. He assists clients in all aspects of forming, registering, owning, and operating an investment adviser. He prides himself in preparing clients and their compliance programs to avert regulatory issues, but also assists clients through examinations and enforcement issues.

In addition, Max assists advisers with the formation of private investment funds and their ongoing operation. In his little spare time, Max enjoys the Peloton (both stationary and road), golf, craft beers, and spending time with his wife and two children.

Zoë brings to light the meaning between the intersection of writing what you love and what you want to write about AND what your clients actually care about.

Guest Bio: 

Zoë Meggert has built Perfectly Planned Content around financial planners because she firmly believes that they’re changing the world - one life at a time. Together with her clients, she and her team help develop and implement unique content marketing strategies that connect and convert.

Learn more about Perfectly Planned Content here.

Sabine is a pioneer in building digital business ecosystems, an author, entrepreneur, awarded in the ‘Top 50 Women in Tech, a FinTech/ InsurTech Influencer, and CEO and co-founder of the Alchemy Crew.

Join us for a great conversation as we dive into female innovators in the industry, innovation and entrepreneurship, the value of digital assets and their future, and she breaks down her knowledge on helping the small insurance companies and banks so they don't get lost in the ‘innovation stress’ under the bigger companies.

Guest Bio:

Sabine is a corporate strategist turned entrepreneur.

Sabine is the CEO and Managing Partner of Alchemy Crew a venture lab using open innovation, parallel experimentation techniques, and ecosystem thinking to accelerate the curation, validation, and commercialization of new tech business models. Sabine has over 25 years of experience in insurance.

She was the CEO & a co-founder of Startupbootcamp InsurTech & Hartford’s InsurTech Hub Accelerators where she worked with over 30 corporate insurers, and accelerated over 100 startup ventures.

Sabine is a co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.

She was appointed as an Honorary Senior Visiting Fellow of The Bayes Business School (formerly Cass) in early December 2020 for her business model disruption work.

Visit Sabine VanderLinden on her website, and follow her on LinkedIn and Twitter.

Brad helps us to understand the importance of helping your clients to overcome and reset from their upbringing and financial tragedies, as well as the importance of automation before meditation. Brad also shares his new book, The Psychology of Financial Planning, and Sapiens: A Brief History of Humankind by Yuval Noah Harari, a book he believes everyone should read. 

This deep dive into the importance of understanding our clients and the psychology of financial planning is one that you don’t want to miss. 

Bradley T. Klontz, Psy.D., CFP® is an expert in financial psychology, financial planning, and applied behavioral finance.

He has a doctorate in clinical psychology, developed an “obsession” with how our psychology, emotions, upbringing impacts our net worth and financial behaviors. He has written books, conducts studies, is a professor at Creighton University's Heider College of Business, and works with clients at his firm he started.

Dr. Brad Klontz has been a columnist for the Journal of Financial Planning, On Wall Street, and PsychologyToday.com. His work has been featured on ABC News’ 20/20, Good Morning America, and in USA Today, The Wall Street Journal, New York Times, Washington Post, Los Angeles Times, Time, Kiplinger’s, Money Magazine, NPR and many other media outlets and professional magazines and journals.

In 2019 he was appointed to the CNBC Financial Wellness Council and in received the 2018 Montgomery-Warschauer Award from the Journal of Financial Planning

Craig discusses changes and innovations in technology, how it has evolved, how firms should evaluate their technology, the innovator's dilemma and the evolution of the floppy disk! He identifies where to start at your wealth management firm with revamping processes, the importance of good processes and procedures, and how to build good processes within a firm.

This conversation will leave you excited to dig into your current technology and processes. 

Craig Iskowitz is a business and technology strategy consultant who is a recognized expert on fee-based advisory platforms and wealth management technology. He is the CEO and founder of Ezra Group, a strategy consulting firm providing technology and business advice to banks, broker-dealers, asset managers, private equity and fintech firms. In addition to providing customized solutions to the wealth management industry, Craig publishes WealthTech Today, a blog offering the latest insight on technology for wealth, asset, and investment management professionals.

Craig is also host of the WealthTech Today podcast where he discusses, dissects, and debates the latest news and trends in wealth management technology.

You don't want to miss this amazing conversation with Dr. Harness.

Dr. Nathan Harness, CFP® currently serves as the TD Ameritrade director of financial planning at Texas A&M University. He manages the financial planning program and teaches courses in investments, retirement planning, and comprehensive financial planning. He has lectured both nationally and internationally on global financial risk, international investing, gender-based asset preferences, and next-generation planning.

He holds a bachelor’s degree in finance from the University of Central Arkansas, a master’s degree in finance from Texas Tech University, and a Ph.D. in personal financial planning from Texas Tech University. His research on household heuristics, wealth accumulation, and retirement planning has been published in numerous journals, including Applied Economic Letters, Financial Services Review, Journal of Financial Planning, and Journal of Personal Finance. He was most recently recognized by InvestmentNews as a top 40 Under 40 financial planner, the DFW FPA Chairman’s Award recipient, and the Young Guns award winner from Texas Tech University.

Prior to his current role, Dr. Harness was an associate professor of finance and executive director of global programs at Texas A&M University-Commerce and an assistant professor of financial planning at the University of Georgia.

He shares his mentality around saving, insights to make us better financially, and how we can drive financial literacy in our community. 

Chris Mamula used principles of traditional retirement planning, combined with creative lifestyle design, to retire from a career as a physical therapist at age 41. After poor experiences with the financial industry early in his professional life, he educated himself on investing and tax planning. Now he draws on his experience to write about wealth building, DIY investing, financial planning, early retirement, and lifestyle design at Can I Retire Yet? He is also the primary author of the book Choose FI: Your Blueprint to Financial Independence. Chris has been featured on MarketWatch, Morningstar, U.S. News & World Report, and Business Insider.

Debra answers the questions about women struggling to find their voice in their finances, being irrational and the emotions women face when entering the financial conversation. As a financial coach at Women Navigating Finances, a certified grief coach, and a transformational keynote speaker, Debra brings gold to this week’s episode of Bridging The Gap. 

As a bonus, here's a free gift for listeners of the Bridging The Gap podcast: "The Jumpstart Checklist" Women Navigating Finances

DEBRA L. MORRISON, CFP® is an Int’l transformational speaker, retired from 42-yrs. Practicing Fiduciary Financial Planning & Asset Management as a CERTIFIED FINANCIAL PLANNER™ with both her Master’s Degree in Retirement Planning, as well as the Accredited Estate Planner Designation. She now serves women as a Financial Coach in her new company, Women Navigating Finances.

Debra’s special personal attributes & seasoned wisdom have landed her on CNN, ABC, MSG’s Metro Money and CNNfn, as well as being quoted in The Wall Street Journal, USA Today, Nation’s Business, Ladies Home Journal, Business Week, The New York Times & Reader’s Digest (of which her mom is most proud).

After giving pro bono financial planning and asset management service to 8 widows, 1 widow and a 12-yr old orphan after the 9/11 tragedy, Debra obtained her Grief Coach Certification. She dovetailed financial and grief recovery coaching into her Amazon best selling book, My Husband Died Now What? A Widow’s Guide to Grief Recovery & Smart Financial Decisions.

She is expert at unwinding emotions from money, cutting to the salient facts, and explaining winning investment strategies using easy-to-understand everyday analogies. And she does so with generous helpings of humor, motivating audiences to feel empowered about their finances, regardless of their life circumstances. She coaches women to be intentional about living and smelling the flowers, knowing first-hand that life is not a dress rehearsal. She speaks of her 2 most important assets as TIME & HEALTH and encourages investors to use money as a TOOL to enhance their lives.

Debra can be reached at Team@WomenNavigatingFinances.com or 973-706-8924.

Widow Empowerment by Debra L Morrison: Widow Empowerment Group by Debra L. Morrison | Facebook

Women Navigating Finances: Women Navigating Finances | Facebook

Women Empowerment by Debra L. Morrison: https://www.facebook.com/WomenEmpowermentbyDebraLMorrison

LinkedIn: https://www.linkedin.com/in/debralmorrison/

Instagram: https://www.instagram.com/debralmorrison/Or visit her website for a free gift: www.WomenNavigatingFinances.com/10Mistakes

You don’t want to miss this unique, inspirational conversation with David. 

Joe is the creator and co-host of the Stacking Benjamins podcast and co-author of STACKED: Your Super-Serious Guide To Modern Money Management. He is the current board member at large of The Plutus Foundation, and the former board president and Board Member of Partnership For The Pathway.

While Joe’s “money expert story” includes being a former financial advisor (16 years) and representing American Express and Ameriprise in the media, his real story is how he was a money disaster in his early life, pulled his financial house into order, and left his business at age 40 to pursue an entirely different path.

Joe was the “Money Man” at Detroit television WXYZ-TV, appearing twice weekly. His advice has appeared in Bride, Best Life, and Child magazines, the Los Angeles Times, Chicago Sun-Times, Detroit News and Baltimore Sun newspapers. He’s also appeared online in more than 200 different places, including CNBC.com and WSJ.com.

The Stacking Benjamins Show was called the “Best Personal Finance Podcast” by Kiplinger. Lifehacker listed the show as one of the top 10 of 2021. Joe and the SB team have won five Plutus Awards and the Academy of Podcasters “Best Business Podcast” award (beating well-known shows like The Tim Ferriss Show, How I Built This, and Gimlet’s StartUp).

The Stacking Benjamins Show is created in Joe’s mom’s basement in Texarkana, Texas, where Joe lives with his spouse Cheryl and their cat Cooper.

Jennifer is the Director of Business Development for XLR8, a customized version of Salesforce specifically tailored for financial services professionals. Jennifer holds a Bachelor's degree in Public Relations, an M.B.A, is a certified Salesforce Administrator, and a certified Salesforce Sales Cloud Consultant. She applies her background as a former Division 1 athlete with her aptitude for creativity to lead her team, provide an unmatched sales experience, and ongoing client experience. While her time on the basketball court has ended, she still feeds her competitive appetite playing board games with her two kiddos, Audrey (5), Jack (4), and husband Jason.

Dive in to see how you can get more out of your CRM.

Soon to be featured on TedX, we’re excited to have Bharat on the show today! 

Learn more about Bharat and his business by following these links:

https://veristrat.com/

https://www.inc.com/author/Bharat-Kanodia

https://www.youtube.com/c/whatsitworth

Curious what’s going to happen in the world of financial services and technology? This is a futuristic episode you don’t want to miss.

Maya and her firm are at the forefront of social justice investing, ESG, impact investing. Maya shares how she built a successful wealth management firm to starting an institutional investment firm, the impact to the industry, what’s holding back ESG, what are the blockers to doing it the right way, how her firm is overcoming it, and more. 

Maya shares her wisdom, knowledge, and how Adasina Capital is making positive change in our industry. You don’t want to miss this episode!

This conversation will make you think and spark inspiration for how you can integrate technology into your firm. 

Joining us all the way from Silicon Valley, I’m excited to share this fun, intriguing conversation and how we can continue to innovate with technology in wealth management.

You don’t want to miss this impactful, inspiring conversation with Paul!  

Join Dany Martin and Matt Reiner in this inspiring conversation. 

Join the conversation to learn how he’s sharing his passion of serving others and doing good utilizing financial planning.

Join Brett Orvieto and Matt Reiner in this amazing conversation.

Listen in to this exciting conversation with one of the brightest minds in our industry.

Join the conversation now for Kevin’s inspiring journey.

Listen in to this life-changing conversation now.

Erin’s initiatives include inspiring women to be more involved in the financial industry, as well as financial literacy and helping to train the youth to be more literate with their finances to create brighter financial futures. Her background, her focus, and her drive is something that we need in our industry. 

Be sure to share your questions and takeaways from our conversation with Erin!