#ActivitiesStrong

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ActivitiesStrong — Thu, 18 Aug 2022 01:00:00 -0400

Regardless of organization size or the resources available to us, every leader within every organization in senior living can build trust with their employees so that they are in turn able to provide residents with meaningful engagement. Without building trust, managers will never be able to drive long-term success for their team, family members, residents, or overall organization.

Anthony Ormsbee-Hale, Vice President, People Operations at Civitas Senior Living, shares practical approaches to building trust with employees, highlights best practices to foster interdisciplinary collaboration and respect and shares how to overcome challenges in low-trust environments. This session is beneficial for emerging leaders looking to lean into leadership or for individuals who have been in leadership roles for years but are looking for new ways to establish connections with employees.

Attendees who joined the webinar were able to:

• Define high trust culture using the Great Place to Work methodology and apply it to their own senior living community

• Recall behavioral skills that support establishing trust and respect between team members and understand how this can help improve resident and family satisfaction

• Compose questions that can be utilized to evaluate employee trust levels and identify barriers to trust so that the community can ensure that meaningful engagement can be offered by a collaborative team

Download 10 Tops for Success: Resident Engagement and Building Trust.

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 21 Jul 2022 01:00:00 -0400

In this Executive Edition webinar featuring Katie Churchill and Max McNamara, of Full Spectrum Search Group, learn how your organization can build its brand by improving your recruitment strategy. You will be able to hire passionate people with a sense of purpose who will improve resident engagement and satisfaction. Improving storytelling and enabling choice for residents and staff will help your organization become a better employer, partner and provider.

Learn how a better recruitment strategy can help develop career growth, leadership, feedback, and skills development so that residents will feel heard, empowered and connected to a sense of purpose. Your business will be connected to your vision and grow by doing good!

• Learn storytelling strategies for marketing and outreach so that you can hire the best person to fit with your company.

• Understand why people may be leaving your organization so that you can be proactive in creating professional and personal growth opportunities to keep people on the team.

• Outline how improving recruitment strategies can have a positive impact on your brand and improve resident engagement

Free Download: 5 Key Tips to Build Your Brand & Improve Your Recruitment Strategy

Powered by Linked Senior.

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 16 Jun 2022 01:00:00 -0400

Building Real Communities with Engagement from LGBTQ+ Older Adults

Senior living communities need to reflect, address, and attract diverse population preferences. As many LGBTQ+ older adults have lived a lifetime of challenges and discrimination, which often persist as they enter the long-term care system, there are great opportunities for senior living leaders to consider unmet expectations from these individuals. Providers are increasingly tapping into these unmet demands by addressing barriers to promote equitable, person-centered resident engagement. Learn how your community can create safe and inclusive environments for LGBTQ+ individuals that draw on their wisdom, allow them to participate in the community, and receive the support they need as they age to finally build true person-centered care.

At the end of this event, attendees will be able to:

• Understand the key terms being used by LGBTQ+ older adults to better engage them as prospects and residents

• Recognize the historical and current context LGBTQ+ older adults navigate to help address the barriers preventing them from engaging fully as residents

• Discover practical resources to enhance engagement among LGBTQ+ older adult residents and to advocate as individuals for LGBTQ+ interventions

Speakers:

Robert Espinoza - https://www.linkedin.com/in/robertespinoza1/

Executive Vice President of Policy, PHI

Rev. Beth Long-Higgins - https://www.linkedin.com/in/beth-long-higgins-23a16b161/

VP of Engagement and Director of the Ruth Frost Parker Center for Abundant Aging at United Church Homes

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ActivitiesStrong — Thu, 19 May 2022 05:00:00 -0400

#ActivitiesStrong Executive Edition webinar: Ryan Frederick, CEO of SmartLiving360, discusses the Right Place, Right Time: The New Senior Living Strategy for Consumer Health and Happiness.

Start a conversation about healthy aging. The research is clear: successful aging is much more about lifestyle and environment than DNA and where you live matters enormously. Free guide.

The industry can leverage technology and social media to improve meaningful engagement in senior living communities.

Learn more in this guide about resident engagement, technology and social media.

You can also hear Ryan on BTG Ep. 214.

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 21 Apr 2022 05:00:00 -0400

Resident engagement, social media and tech. Download the free guide.

In the last 50 years, technology has rapidly changed the world and made communication and socialization much easier for people of all ages. In this discussion, we review how technological and social media advances can be leveraged to help senior living professionals bridge the gaps between generations and improve meaningful engagement for residents.

This episode focuses on how these advances can prevent isolation in the future as well as how they can use technology and social media tools to recruit and train our labor force in senior living communities.

Speakers:

Evan Friedkin, Head of Business Development, Roobrik, Inc.

Scott Smith, National Director of Resident Programming, Five Star Senior Living

Kris Frankel, Vice President of Engagement, The Arbor Company

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 10 Mar 2022 06:00:00 -0400

Like most other developed countries, the United Kingdom is challenged to provide the service infrastructure, societal changes, and healthcare systems to ensure its citizens continue to thrive throughout their life course. Their National Health Service is heralded as one of the best healthcare systems in the world. Today it is heralded as broken. Listen in to learn from another system of care and learn insights that can apply to your own community!

This episode focuses on a facet of the UK's healthcare system; its model of long-term care and how older adults are currently engaged. We explore the origins of the model, its progression over the last 180 years, and why it is time for revolutionary thinking and radical action when it comes to providing meaningful and purposeful care and engagement for older adults. We must now dig deep to unlock our creative and inventive potential, if we are to provide people with what they need and deserve in a new age.

Jackie Marshall-Cyrus discusses the development of the long-term model of care in the UK, the imperative for change, and the Quiet Revolution focused on disrupting the status quo in this system with strategies that can be applied in other systems of care worldwide.

Be inspired and understand that change does not begin with concrete ideas; it begins with a conscience and courage.

What you will take away from this episode:

Understand the history and development of the UK's adult health and social care long-term care model and how these insights can help them better understand their own model of care and its impact on resident engagement
Gain insight into the dynamics of long-term care in the UK pre- and post-COVID-19 pandemic and learn strategies for how to improve resident engagement in their own communities
Outline the imperative, philosophy, and vision behind Jackie's Revolution and how they can start their own initiative to improve resident engagement for older adults

Download the Meaningful Care through Innovative Leadership Guide.

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ActivitiesStrong — Thu, 10 Feb 2022 06:00:00 -0400

Topic: Solving the Labor Crisis: Creating a Better Culture to Attract and Keep Frontline Talent

Attract and Keep Frontline Talent Guide.

During this episode, Charles Turner, CEO of KARE and James Lee, Co-Founder and CEO of Bella Groves, explore where senior care operators are getting it right and getting it wrong and how this applies to resident engagement. Through their research, they asked leaders at caring communities, as well as frontline workers including activity and life enrichment professionals, the same questions around the topic of: “Why do workers want to come work for you, and why do they leave?”

They explore where there are some wrong assumptions about how good we are at attracting and retaining staff and implications for the resident engagement profession. They also discuss how, in most cases, the effort we are putting into building our company culture is typically a waste of time.

Attendees will:

• Understand the desires and frustrations of frontline workers, including activity and life enrichment professionals

• Outline key action items operators can use to improve their worker attraction and retention

• Discuss the psycho/social needs of our frontline workforce

Old People Are Cool

Listen to the Activities Strong podcast on the BTG Network.

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 13 Jan 2022 06:00:00 -0400

The State of Resident Engagement in 2022 with Linked Senior leader Charles de Vilmorin.

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Register for the Feb. 1st Activities Strong Webinar featuring Charles Turner, CEO of KARE and James Lee, Co-Founder and CEO of Bella Groves HERE.

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Resident engagement has become a core business senior living priority, is foundational to person-centered care and has been shown to be effective for decades and yet remains the least managed side of our senior living operations. Asked about how they manage life enrichment, 90%+ of senior living professionals will describe a person-centered approach that uses the Wellness model and a passionate team of professionals – but will lack evidence on business processes to improve, data to measure and manage and an organization wide framework to advance resident engagement.

This episode provides nationwide benchmarks, showcase easy to implement tools such as the SWOT framework, the newly developed Elder Engagement Performance Index (EEPI) and lessons from the trenches on how providers may shift the paradigm to improve resident engagement, maximize quality of life and finally get credit for life enrichment from other departments, as well as existing and prospective family members.

Listeners will be able to:

• Understand the current state of resident engagement, its challenges and how to optimize the experience provided to Elders

• Apply evidence-based business and resident engagement frameworks that will optimize life enrichment within 45 days including the newly designed 85/35 rule of resident engagement

• Shift the paradigm forever and enable the path to the social prescription model

Old People Are Cool

Listen to the Activities Strong podcast on the BTG Network.

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 23 Dec 2021 06:00:00 -0400

The senior living industry is unique for the value it holds, the population it serves and the workforce it is made of. Eleanor Alvarez, CEO at LeaderStat, discusses basic tenets of person-centered care, how organizations can drive them in their staffing strategies and what 2022 might look like for our industry.

As this industry continues to navigate the COVID-19 pandemic, and braces for a deepening staffing crisis, it is essential for providers to attract, retain and cultivate talent. An essential part of achieving this is often overlooked even though it is the single most common denominator of success from leading providers: focusing on staff and resident engagement as an intertwined and winning collaboration.

Team members are deeply connected to elders and drawn to serve and collaborate with them because they are unique human beings that deserve dignity and respect like any other member of society. This session will focus on how senior living operators can navigate the current staffing crisis by helping team members understand their clients better and engage them every day in a way that is meaningful and purposeful.

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 11 Nov 2021 06:00:00 -0400

Social Services + Life Enrichment = Success. How to Collaborate for Resident Social Wellness

This Executive Edition webinar features Janean Kinzie, Director of Social Wellness and Enrichment at American Senior Communities. Resident engagement is integral to overall wellbeing of our residents. But many times, engagement is seen as an Activity Director’s responsibility. Learning how to collaborate and leverage the power and resources of the IDT, and Social Services in particular, can provide better resident engagement, behavioral management, and improvement in senior living community life.

Listeners will:

• Identify practical strategies for involving IDT members in Social Wellness & Enrichment programs

• Understand common goals of Social Services and Life Enrichment for overall Social Wellness of our residents

• Recognize collaborative strategies between Social Services and Life Enrichment that impact both Engagement and Behavioral Wellness

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 14 Oct 2021 05:00:00 -0400

Sales and marketing expert Traci Bild, Founder and CEO of Bild & Company, discusses how consumers now expect person-centered programming, social connectedness and a sense of community.

With seniors housing occupancy at historic lows and communities operating at a loss, executives must professionalize selling with laser focus on relationship building skills that make people want to move, not have to. Resident and prospective buyer social engagement is a key piece of the puzzle and when leveraged properly can be a game changer for your organization.

What you will take away from this discussion:

Customize a unique buyer experience that hits a nerve with prospective buyers, differentiates you from competitors, and creates urgency to move now, not later
Leverage customer and employee equity to grow revenue, five-star reviews, and quality referrals that move four times faster than non-referred leads
Command market rate rent that reflects the lifestyle and wellness impact on residents no matter their age, preferences and acuity level and produces family members who are raving fans

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 16 Sep 2021 05:00:00 -0400

"Turning a Facility into a Community: Exploring Risk, Autonomy, and Independence in Senior Living"

Words such as “community,” “independence” and “choice” are used frequently in senior living, but what do they really mean? When was the last time you encouraged or supported risk in your resident’s daily life? This presentation featuring Mallory DaCosta, Vice President of Special Assets at Frontier Management, LLC, will discuss some core principles of independence and autonomy as utilized in the Montessori Method and will show how these methods can be the key to turning a facility into a community.

Listeners will:

• Explore hallmarks of a true community with specific emphasis on risk and autonomy

• Learn about specific Montessori principles and how they support and relate to autonomy

• Discuss strategies to support and mitigate risk without infringing on persons or their community

Produced by Solinity Marketing.

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ActivitiesStrong — Thu, 12 Aug 2021 05:00:00 -0400

Inspiration: The Importance of Mission and Culture in Empowering and Motivating Your Team

As the coronavirus pandemic entered the United States, one life plan community’s mission, culture and training were put to the test, and 75 Park Springs employee heroes rose to the occasion to show that they were willing to sacrifice time with their own families to protect their Park Springs family and ensure their 500+ members continued to receive the level of care and services they deserved.

Not every COO needs to ask their employees to join them in locking in at their workplace 24/7 for 75 days. However, Donna Moore, COO of Isakson Living, which owns and operates Park Springs, works with the inspired team that did just that. The Park Springs heroes included nurses, certified nursing assistants, food and beverage services, environmental services, plant operations and administration. However, titles quickly went out the door as everyone worked together to safeguard the health and happiness of the Park Springs members and to ensure the Park Springs mission of loving and serving their members was fulfilled.

The staff at Park Springs knows, without a doubt, that the top of the organization supports them in making choices to live the mission by loving and serving members every day.

Moore shares lessons on how to create a mission-driven organization with a culture that empowers employees to be their best and provide person-directed care each and every day, even – and maybe especially – in times of crisis.

Listeners will:

• Learn about the important role mission and culture play in motivating teams.

• Outline how to build a culture that brings out the best in employees every day, even in times of crisis.

• Discuss how leadership’s actions speak much louder than words when it comes to mission and culture.

Connect with Donna Moore HERE.

Listen to Donna Moore on BTG Ep. 132 HERE.

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ActivitiesStrong — Thu, 15 Jul 2021 05:00:00 -0400

Fall Reduction: Uncovering the Winning Partnership of Resident Engagement and Technology

Shirley Nickels, Chief Operating Officer at SafelyYou and Sara Padilla, Vice President of Resident Care at Merrill Gardens share real-life examples to illustrate how technology revealed that even small changes in resident activities and daily routines created safer, more enjoyable environments and lives for residents.

Technology is not the "end all, be all" problem-solver, but in this webinar, we’ll share how to find the right balance of digital and human interactions to elevate your programs while reducing risks and achieving immediate results. We’ll share real-life examples from leading providers such as Merrill Gardens to illustrate how technology revealed that even small changes in resident activities and daily routines created safer, more enjoyable environments and lives for residents.

Significant cost reduction, that can cover far more than your investment, is possible through the timely orchestration of digital and human interactions. You’ll learn best practices to not only reduce falls and ER visits in your community but elevate your standard of care.

What you'll take away from this episode:

Learn best practices for resident engagement to create safer environments and minimize risk
See how technology can uncover the root cause of falls to enable action plans to reduce falls and ER visits
Understand how technology can help elevate standard of care and provide significant financial benefits to both communities and families

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ActivitiesStrong — Thu, 10 Jun 2021 05:00:00 -0400

This motivational message, delivered by Jerald Cosey, Operational Leadership Development Director at American Senior Communities, is designed to recognize and honor healthcare professionals for their contribution during this worldwide pandemic. Moreover, it influences a cultural movement to reduce isolation to improve person-centered care.

Today’s operational and clinical leaders navigate “white flag” moments daily. Responsibilities include quality outcomes, operational excellence, and staff development within a highly regulated industry, which may influence burnout as a healthcare professional. Isolation within the elder community is rising and with detrimental consequences. This trend is a reality for many residing within a healthcare community and frequently starts with physical separation before admission.

Listen in to:

Bring awareness to isolation’s rise in senior healthcare communities and its impact on physical and mental health outcomes.
Uncover strategies designed to improve engagement through intentional relationships between residents and staff.
Understand the power of life stories and their potential to reduce isolation and improve outcomes.
Learn how to revisit their individualized calling to health care and leave the conference with a visual keepsake as a reminder of that calling.

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ActivitiesStrong — Thu, 13 May 2021 05:00:00 -0400

Our real-life first-hand stories about the real issues on the T.A.B.L.E. (technology, authority, balance, loyalty, and entitlement) fuel an eye-opening discussion about today’s changing workplace that will shift your mindset about those you work with. A stronger culture means less turnover and high quality of care for residents. Workforce Strategist from Magnet Culture, Cara Silletto, dives into how the resident engagement department plays a role in reducing employee turnover by connecting team members with the "why".

• Learn about generational cohorts and why their definitions of “professionalism” vary

• Uncover exactly why today’s new workforce thinks and acts so differently in the workplace than previous generations

• Learn how the resident engagement department can improve relationships and retention

The Millennial Mindset ebook.

Connect with Cara on LinkedIn.

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ActivitiesStrong — Thu, 15 Apr 2021 05:00:00 -0400

This #ActivitiesStrong Executive Edition features Jill Vitale-Aussem, President and CEO of Christian Living Communities. During the Q&A session, Jill describes why she believes that ageist beliefs in the senior living industry and society at large result in communities that are built around the idea that older adults have nothing left to give and no purpose. Jill outlines steps that activity and life enrichment professionals can take to disrupt this unhealthy model, shifting a customer service model to a model of citizenship: True community-building happens when purpose and meaningful engagement is an organization-wide effort and successful models of wellbeing are enabled by honoring Elders as contributing citizens of the community.

Jill’s book: “Disrupting the Status Quo of Senior Living: A Mindshift”

Connect with Charles, Josh, and Jill.

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ActivitiesStrong — Thu, 11 Mar 2021 06:00:00 -0400

This #ActivitiesStrong Executive Edition discussion is led by Charles De Vilmorin, Josh Crisp, and James Lee. This conversation inspires listeners to rethink Resident Engagement as more than just a department in senior living. It is the mechanism through which we can serve a much broader market of seniors who may never be customers of traditional senior housing. A strong business case can and should be made for viewing Resident Engagement as the core revenue-generating secret sauce of the senior living industry.

#ActivitiesStrong Program Library: https://programs.activitiesstrong.com/

Shine Your Light: A Creative Care Celebration: https://activitiesstrong.com/shineyourlight/

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ActivitiesStrong — Fri, 26 Feb 2021 06:00:00 -0400

This #ActivitiesStrong Executive Edition discussion is led by Charles De Vilmorin and Karen Love, Executive Director at Dementia Action Alliance. We hear from two individuals living with dementia who describe their experiences and how COVID-19 especially impacts people living with dementia and how they are managing:

• Experiencing early signs and symptoms

• Getting a diagnosis and moving on to live proactively

• Finding purpose and meaning in life

• COVID-19 and learning how to manage this strange new world

#ActivitiesStrong Program Library: https://programs.activitiesstrong.com/

Shine Your Light: A Creative Care Celebration: https://activitiesstrong.com/shineyourlight/

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ActivitiesStrong — Mon, 11 Jan 2021 21:00:00 -0400

#ActivitiesStrong kicks off the 2021 Executive Edition led by Charles De Vilmorin and Josh Crisp. In this discussion, Charles shares COVID-19 and The State of Resident Engagement in 2021.

This session will help the audience understand the impact of COVID-19 on activities and life enrichment and explore the best practices and methods to address preferences of senior living residents so they live with purpose. Taking a data driven approach from various care settings and levels of expertise, the presented analysis will offer a unique understanding on where the challenges and opportunities stand. The presentation will use exclusive data taken from the first of its kind Resident Engagement Index Score (REIS) released by the #ActivitiesStrong Initiative in August 2020. This session will explore how providers, caregivers, residents and family members are partnering to enhance resident engagement, no matter a person’s current interests or ability. Whether you are a front-line caregiver, a manager or someone overseeing resident engagement at a corporate level, this session will provide you with exclusive insights and access to actionable data in a COVID-19 world and beyond.

#ActivitiesStrong Program Library: https://programs.activitiesstrong.com/