Chats with Jason

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Peter Merrett:

Website: https://petermerrett.com/

LinkedIn: https://www.linkedin.com/in/petermerrett/

Facebook: https://www.facebook.com/petermerrettspeaker

Instagram: https://www.instagram.com/peter_merrett/

Buy WONDERLICIOUS: Bringing Wonder Back to Life, Leadership and Service: https://petermerrett.com/wonderlicious/

#Leadership #WorkplaceCulture #EmployeeEngagement #CustomerExperience #ServiceLeadership #Wonderlicious #PeterMerritt #JasonSBradshaw

Ken Blanchard’s Secret to Great Leadership: Catch People Doing Things Right

Wed, 21 Jan 2026 06:30:00 +1000

What if the fastest way to boost performance wasn’t pressure… but love?

In this episode of Chats with Jason, Martha C. Lawrence, author of Catch People Doing Things Right, the authorized biography of Ken Blanchard, shares the personal story behind one of the world’s most influential leadership thinkers.

Decades before empathy and vulnerability became leadership buzzwords, Ken Blanchard, co-author of The One Minute Manager, was teaching a radically different philosophy:

Leadership is service, love belongs at work, and “nice leaders” don’t finish last — they create thriving, high-performing organizations.

In this episode, you’ll learn:

How catching people doing things right transforms performance and workplace culture
Why servant leadership builds trust, engagement, and loyalty
Personal stories that shaped Ken Blanchard’s leadership philosophy
Practical strategies to lead with love in today’s hybrid, AI-driven workplace

If you’re a leader, manager, or business owner looking to inspire your teams, improve engagement, and create a positive workplace, this conversation will change the way you lead.

Time Stamps:

00:00 Introduction: Leading with Love

00:54 Meet Martha C. Lawrence

02:40 Ken Blanchard's Early Influence

04:42 The One Minute Manager Phenomenon

06:41 Ken's Leadership Philosophy

10:54 Servant Leadership in Action

14:53 Ken's Legacy and Impact

23:36 Applying Ken's Lessons Today

26:40 Conclusion: Lead with Love

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Martha C. Lawrence

Website: https://marthalawrence.com/

LinkedIn: https://www.linkedin.com/in/marthaclawrence/

Buy Catch People Doing Things Right: https://marthalawrence.com/product/catch-people-doing-things-right-how-ken-blanchard-changed-the-way-the-world-leads

#KenBlanchard #Leadership #EmployeeEngagement #CatchPeopleDoingThingsRight #OneMinuteManager #JasonSBradshaw

How to Take Over a Family Business Without Destroying Relationships

Tue, 13 Jan 2026 06:30:00 +1000

Taking over a family business can feel like walking a tightrope — one wrong step and relationships, trust, and legacy can unravel fast.

In this episode of Chats with Jason, Jason S. Bradshaw sits down with Jonathan Goldhill, author of Disruptive Successor and one of the world’s leading family business coaches, to unpack how next-generation leaders can step into leadership without destroying family relationships.

Most family businesses don’t fail because of profits or market conditions — they fail because of communication breakdowns, emotional tension, entitlement, and unclear succession planning. In this conversation, Jonathan shares real-world insights from coaching over 1,000 family businesses on how to earn respect, lead with confidence, and build your own legacy while honoring the past.

🔍 In this episode, you’ll learn:

Why most family business successions fail
How next-gen leaders can take control without burning bridges
The emotional shift required to lead parents, siblings, and relatives
How to balance legacy vs leadership
What successful multi-generation businesses do differently
Why communication, purpose, and emotional intelligence matter more than ever

Whether you’re preparing to take over the family business, already leading alongside parents, or advising family-owned companies, this episode offers practical strategies you can apply immediately.

🔖 Timestamps:

00:00 Introduction: The Family Business Dilemma

00:33 Meet Jonathan Goldhill: A Legacy of Coaching

01:11 Jonathan's Family Business Journey

05:44 The Hidden Reasons Family Businesses Fail

08:25 Explaining Family Business Coaching to a Child

10:41 Balancing Legacy and Vision in Family Businesses

13:28 The Importance of Emotional Intelligence

15:26 The 7Ps Playbook: Purpose and Priorities

19:04 Scaling Without Losing Your Soul

22:07 The Hunger for Success Across Generations

24:27 Rapid Fire Round: Quick Insights

25:12 Final Thoughts and Farewell

Transform the Experience. Transform Your Business.

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Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

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Follow Jonathan Goldhill:

Website: https://www.thegoldhillgroup.com/

LinkedIn: https://www.linkedin.com/in/jonathangoldhill-businesscoach/

Instagram: https://www.instagram.com/thegoldhillgroup/

Youtube:https://www.youtube.com/c/TheGoldhillGroup/videos

Buy Disruptive Successor: https://www.disruptivesuccessor.com/

#FamilyBusiness #TakingOverTheFamilyBusiness #NextGenLeaders #BusinessSuccession #LeadershipDevelopment #Entrepreneurship #LegacyLeadership #SuccessionPlanning #DisruptiveSuccessor #JasonSBradshaw

No One Wants to Work Anymore Is a Lie, Here’s What Leaders Are Missing

Tue, 06 Jan 2026 06:30:00 +1000

What if the real reason people are leaving isn’t pay, perks, or generations, but the way work is designed?

In this episode of Chats with Jason, Jason S Bradshaw sits down with Joe Mull, Hall of Fame speaker, author, and one of the world’s leading voices on employee commitment, to dismantle the myth that “no one wants to work anymore.”

Joe reveals why people don’t quit jobs, they quit the experience of work, and what leaders must change right now to attract, engage, and retain great people.

This is not another conversation about perks, ping-pong tables, or free lunches. It’s a practical, research-backed roadmap for leaders who want people to stay, thrive, and proudly say, “You should work here.”

In this episode, you’ll discover:

Why people really leave jobs, and why it always comes back to quality of life
The three conditions that make people believe they have a great job
What truly defines a great boss, and why trust can be lost in moments
Why “no one wants to work anymore” has been said for 120 years
How to stop fixing people and start fixing work
The power of stay interviews, and how to run them properly
How to give feedback that activates effort instead of triggering defensiveness
What leaders must do differently in the age of AI, hybrid work, and burnout

If you lead people, even one person, this episode will permanently change how you think about employee experience, retention, and performance.

⏱️ Key Timestamps

00:00 – Why leaders are struggling with hiring, retention, and engagement

01:30 – The real reason people leave jobs, it’s about quality of life

03:25 – “People do a great job when they believe they have a great job”

04:54 – The 3 elements of a great job, ideal job, meaningful work, great boss

05:50 – What actually makes a great boss

08:43 – How trust is built slowly and destroyed instantly

09:32 – The myth of “no one wants to work anymore”

10:21 – Why this belief has existed for 120 years

12:15 – People don’t want to suffer anymore

15:27 – Stop fixing people, start fixing work

17:12 – Is there a staffing shortage or a great job shortage?

20:58 – One leadership habit that instantly boosts commitment

21:23 – Why stay interviews matter more than exit interviews

27:42 – How to give feedback that improves performance without damaging trust

30:23 – Leading people in the age of AI and hybrid work

32:29 – Where to follow Joe Mull and explore his work

33:05 – Why employee experience becomes customer experience

🔗 Follow & Connect

Follow Jason S Bradshaw

Website: https://www.jasonsbradshaw.com

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw

Follow Joe Mull

Website: https://www.joemull.com

Boss Hero School: https://www.bossheroschool.com

No One Wants to Work? The Real Problem Is Your Hiring System

Tue, 23 Dec 2025 06:30:00 +1000

Every leader has said it—or at least thought it: “No one wants to work anymore.”

But what if that belief is costing you great people, productivity, and profit?

In this episode, Jason S Bradshaw sits down with Ryan Englin, bestselling author and CEO of Core Matters, to uncover why hiring struggles aren’t caused by the economy, the industry, or the next generation—but by broken hiring systems.

You’ll learn:

✅Why turnover quietly drains revenue and morale

✅How hiring is actually a marketing activity

✅The biggest hiring mistake leaders still make

✅How to attract better people before you’re desperate

If you’re tired of constant rehiring, burnout, and instability, this conversation will change how you think about hiring forever.

🔖 Timestamps:

00:00 The Hiring Dilemma: Why Finding the Right People is So Hard

00:59 Introducing Ryan Englin: Master of Frontline Hiring

01:56 The Real Cost of Bad Hires

04:14 Simplifying Hiring: A Lunchbox Analogy

05:09 Why Hiring is Harder Today

10:52 Recruiting as a Marketing Activity

14:05 The Core Fit Hiring System Explained

18:50 Becoming an Employer of Choice

22:55 Immediate Steps to Improve Candidate Quality

24:54 The Psychological Shift of Proactive Hiring

26:54 Final Thoughts and Encouragement for Leaders

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Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

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Follow Ryan Englin:

Website: https://ryanenglin.com/

LinkedIn: https://www.linkedin.com/in/ryanenglin/

Facebook: https://www.facebook.com/ryan.englin/

Core Matters website: https://corematters.com/

LinkedIn Company: https://www.linkedin.com/company/corematters

Facebook: https://facebook.com/thecorematters

YouTube: https://www.youtube.com/@corefithiring

X: https://x.com/corematters

Titans of the Trades Podcast: https://corematters.com/podcasts/

Buy Ryan’s Books:

Hire Better People Faster: A Proven System for Attracting the Employees You Want - https://a.co/d/5r0w5j0

#HiringSystem #LeadershipDevelopment #EmployeeRetention #BusinessGrowth #WorkforceStrategy #HiringBetter

Stop Posting “More Content”, Use This Simple System Instead

Tue, 16 Dec 2025 06:30:00 +1000

Creative burnout. Recycled ideas. Audiences that don’t trust what they see.

In this episode, Jason S. Bradshaw sits down with Melanie Deziel, one of the world’s most respected creative strategists, to unpack why creative teams stall — and what leaders can do to fix it.

You’ll discover:

👉The real reason brainstorming sessions fail

👉How trust is collapsing in marketing and business

👉Why “prove it” matters more than ever

👉How simple systems unlock creativity at scale

This is a must-watch for leaders, marketers, and teams who want to create work that actually resonates.

👉 Subscribe for more conversations on experience, leadership, and business transformation.

🔖 Timestamps:

00:00 Introduction to Creativity and Today's Guest

00:29 Meet Melanie Deziel: Creative Strategist Extraordinaire

01:34 Explaining Creativity to a 9-Year-Old

02:27 The Role of a Creative Systems Architect

03:47 The Content Fuel Framework: Revolutionizing Brainstorms

05:46 Overcoming Creative Blocks

11:04 The Impact of AI on Creativity

22:00 Building Trust in a Distrustful World

25:36 Practical Tips for Leaders and Teams

27:57 Final Thoughts and Farewell

Transform the Experience. Transform Your Business.

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👍💭 Like and comment —we'd love to hear your thoughts!

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Melanie Deziel:

Website: https://www.melaniedeziel.com/

LinkedIn: https://www.linkedin.com/in/melaniedeziel/

Instagram: https://www.instagram.com/meldeziel/

Threads: https://www.threads.com/@meldeziel

Buy Melanie’s Books:

The Content Fuel Framework - https://www.melaniedeziel.com/the-content-fuel-framework

Prove It - https://www.melaniedeziel.com/prove-it

#CreativeLeadership #TeamPerformance #BrandTrust #ContentMarketing #BusinessLeadership

Why Most Company Cultures Fail and How Great Leaders Fix Them

Tue, 09 Dec 2025 06:30:00 +1000

Most company cultures don’t fail because leaders don’t care.

They fail because leaders misunderstand what culture actually is.

In this episode, Melissa Daimler—who helped shape culture at Adobe, Twitter, WeWork, and Udemy—reveals the real reasons cultures collapse and what leaders must do to build organizations that truly work.

We explore:

✅ Why values fail without clear behaviors

✅ How to spot cultural cracks long before they become disasters

✅ What fast-growth companies often get wrong

✅ How AI is reshaping culture, learning, and leadership

✅ Practical steps any leader can use to “reculture” their team

If you want a culture that fuels performance—rather than frustration—this conversation will give you the clarity and tools to lead differently.

🔖 Timestamps:

0:00 Introduction: The Real Meaning of Culture

01:22 Melissa Daimler's Journey and Insights

03:27 Common Misconceptions About Culture

04:41 Defining and Codifying Culture

09:17 Culture in High-Growth Companies

14:36 Culture in Crisis: Lessons from WeWork

17:09 AI's Impact on Culture and Leadership

24:32 Practical Steps for Leaders

28:00 Conclusion: Culture is What You Do

Transform the Experience. Transform Your Business.

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🎯 Share These Game-Changing Tips with Your Network!

👍💭 Like and comment —we'd love to hear your thoughts!

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Melissa Daimler:

Website: https://www.melissadaimler.com/

LinkedIn: https://www.linkedin.com/in/melissadaimler/

Substack: https://reculturing.substack.com/

Buy ReCulturing: Design Your Company Culture to Connect with Strategy and Purpose for Lasting Success :https://www.melissadaimler.com/reculturing-book/

#CompanyCulture #Leadership #WorkplaceCulture #MelissaDaimler #JasonSBradshaw #ChatsWithJason #ReCulturing #FutureOfWork

Claude Silver on Emotional Bravery & People-First Culture

Tue, 02 Dec 2025 06:30:00 +1000

Empathy is no longer a “soft skill”—it’s the competitive advantage every modern leader needs. In this powerful episode, Jason S. Bradshaw interviews Claude Silver, Chief Heart Officer at VaynerX, to uncover how emotional bravery, self-awareness, and people-first leadership transform team performance and workplace culture.

Claude shares the pivotal moments that shaped her leadership journey, how she supports 2,000+ employees globally, and what leaders must do to build trust, belonging, and psychological safety—whether teams are remote, hybrid, or in-office.

You’ll learn:

✔️ How to lead with empathy in high-pressure environments

✔️ Why emotional bravery is the next evolution of emotional intelligence

✔️ How to give (and receive) feedback without fear

✔️ What people-first culture really looks like in action

✔️ The mindset shift that helps leaders retain top talent

✔️ How to create belonging across generations and time zones

✔️ Why transparency builds faster trust than any dashboard or KPI

If you want to improve your leadership skills, elevate your company culture, and create teams that feel seen and supported—this episode gives you the practical roadmap.

🔖 Timestamps:

00:00 Introduction to Heart-Led Leadership

00:35 Meet Claude Silver: Chief Heart Officer

01:21 Claude's Journey to Leadership

04:31 Emotional Bravery in Leadership

08:46 The Role of a Chief Heart Officer

16:00 Building a People-First Culture

18:34 Emotional Optimism and Leadership

21:07 Creating Belonging in a Diverse Workforce

27:04 Operational Decisions with Heart

28:50 Conclusion and Final Thoughts

Transform the Experience. Transform Your Business.

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Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

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Follow Claude Silver:

Website: https://www.claudesilver.com/

LinkedIn: https://www.linkedin.com/in/casilver/

Instagram: https://www.instagram.com/claudesilver

Tiktok: https://www.tiktok.com/@chiefheartofficer

Buy Be Yourself at Work: The Groundbreaking Power of Showing Up, Standing Out, and Leading from the Heart: https://beyourselfbook.com/

#Leadership #EmpathyInLeadership #PeopleFirstCulture #EmotionalBravery #HybridWork #EmployeeExperience #WorkplaceCulture #ClaudeSilver #JasonSBradshaw

Why Top Leaders Now Prioritize Creativity Over Efficiency

Tue, 25 Nov 2025 06:30:00 +1000

In today’s rapidly changing business landscape, the leaders winning aren’t the ones squeezing for more efficiency — they’re the ones unlocking creativity. In this episode, Jason S. Bradshaw sits down with Dr. Natalie Nixon, one of the world’s leading voices on creativity and innovation, to unpack why imagination, curiosity, and Wonder Rigor are now the most important leadership tools.

You’ll discover:

🔥 Why efficiency alone is no longer a competitive advantage

🔥 How creativity drives faster problem-solving and breakthrough innovation

🔥 The Move–Think–Rest framework that prevents burnout and boosts performance

🔥 Why AI makes human imagination more valuable — not less

🔥 How leaders can build a culture that consistently innovates

If you want your team to collaborate better, innovate faster, and thrive in uncertainty, this conversation will reshape the way you lead.

🔖 Timestamps

00:00 Introduction to WonderRigor

00:52 Understanding Creativity in Leadership

02:14 The Bias Around Creativity

04:43 Defining WonderRigor

09:47 Explaining WonderRigor to a Child

11:13 The Importance of Doodling

13:16 Addressing Burnout in the Workplace

16:11 Move.Think.Rest Framework

21:43 Creativity as a Strategic Competency

25:20 The Role of Authentic Imagination

28:46 Conclusion and Final Thoughts

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Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

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Follow Dr. Natalie Nixon:

Website: https://www.figure8thinking.com/

LinkedIn: https://www.linkedin.com/in/natalienixonphd/

Facebook: https://www.facebook.com/natwnixon

Instagram: https://www.instagram.com/natwnixon/

Youtube: https://www.youtube.com/c/NatalieNixon

Buy Move. Think. Rest. Redefining Productivity & Our Relationship with Time: https://www.figure8thinking.com/published-and-featured/

Transform the Experience. Transform Your Business.

#Leadership #Innovation #CreativityAtWork #FutureOfWork #BusinessGrowth #CorporateLeadership #EmployeeExperience #HumanCenteredLeadership

Inside Harley’s Cult-Like Loyalty | Ken Schmidt on Turning Customers Into Believers

Tue, 18 Nov 2025 06:30:00 +1000

What turns a near-bankrupt company into one of the most loved, tattoo-worthy brands on the planet?

In this episode, Ken Schmidt — the legendary former Director of Communications at Harley-Davidson — reveals the exact strategies that transformed Harley from chaos into a cult-like community of passionate believers.

This is the conversation every business leader, marketer, and customer experience professional needs to hear.

You’ll learn:

🔥 Why product improvements alone never create loyalty

🔥 How Harley reconnected with customers by showing up human first

🔥 The simple shift that turned riders into evangelists

🔥 Why community is the ultimate competitive advantage

🔥 How to build fans who proudly promote your brand

🔥 What most companies get wrong about storytelling and customer connection

🔥 How leaders can spark emotional resonance — at scale

Whether you're building a startup, leading a global brand, or trying to inspire deeper loyalty, Ken’s insights will change the way you think about experience, attention, and the true drivers of brand love.

If you want customers to believe in your brand — not just buy from it — this is where you start.

🔖 Timestamps

00:00 The Secret to Harley-Davidson's Turnaround

00:26 Introducing Ken Schmidt: The Voice Behind the Brand

00:47 The Early Struggles and Missteps

02:06 The Aha Moment: Shifting Focus from Product to People

03:58 The Power of Direct Customer Engagement

06:26 Building a Community and Creating Loyalty

09:36 Ken Schmidt's Insights on Brand Loyalty

26:31 The Role of AI in Maintaining Human Connection

30:20 Ken Schmidt's Motto for Leaders

31:52 Conclusion and Call to Action

Want more insights on transforming your business? 🚀

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👍💭 Like and comment —we'd love to hear your thoughts!

Follow Jason S Bradshaw:

Website: https://jasonsbradshaw.com/

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Facebook: https://www.facebook.com/jasonsbradshaw

Instagram: https://www.instagram.com/jasonsbradshaw/

Twitter/X: https://x.com/jasonsbradshaw

Follow Ken Schmidt:

Website: https://kenspeaks.com/

LinkedIn: https://www.linkedin.com/in/ken-schmidt-5b08115/

Buy Make Some Noise: The Unconventional Road to Dominance: https://a.co/d/4DJFTNH

#HarleyDavidson #KenSchmidt #CustomerExperience #BrandLoyalty #Leadership #JasonSBradshaw #ChatsWithJason

How Authenticity Made Kenny Lee a 7-Figure Entrepreneur | Be Rawsome

Mon, 20 Oct 2025 06:30:00 +1000

What if the very thing you’ve been calling a weakness is actually your greatest superpower?

In this raw and inspiring conversation, Kenny Lee, founder of the Rawsome Movement and author of Be Rawsome, sits down with Jason S. Bradshaw to share how radical authenticity turned his pain into purpose — and his purpose into a 7-figure global business.

You’ll discover:

✨ The real reason authenticity attracts success — not just followers.

✨ How facing yourself leads to more freedom, joy, and fulfillment.

✨ Kenny’s 3 daily practices to love yourself and build unshakable confidence.

✨ Why overthinking, fear, and self-doubt might be the fuel for your greatness.

Whether you’re an entrepreneur, coach, or leader ready to break free from the masks and show up as your true self — this episode will change how you see your “flaws” forever.

🔖 Timestamps

0:00 Introduction to Kenny Lee and the Rawsome Movement

01:45 Kenny Lee's Journey to Authenticity

03:24 The Power of Unmasking and Self-Love

05:32 The Rawsome Framework: Focus, Appreciate, Challenge, Embrace, Integrate, and Test

10:38 From Lifeline to Global Movement

14:10 Building Authentic Offers and Community

21:17 Success, Fulfillment, and Living with Ease, Grace, and Play

27:09 Practical Steps to Living Rawsome

29:50 What's Next for Kenny Lee and the Rawsome Movement

31:44 Conclusion and Call to Action

If this conversation inspired you, don’t stop here — take one step today toward being more Rawsome. Face your truth. Celebrate your authenticity. Build from your heart.

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Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Kenny Lee:

Website: https://rawsomemovement.com/

LinkedIn: http://www.linkedin.com/in/koach-inc-kennylee/

Facebook: https://www.facebook.com/rawsomemovement/

Buy Be Rawsome here: https://rawsomemovement.com/book

#AuthenticLeadership #PersonalGrowth #LeadershipDevelopment #Authenticity

#Entrepreneurship #SelfLove #MindsetMatters #ExecutiveCoaching #BeRawsome #TransformTheExperience #ChatsWithJason #BusinessPodcast

Employee Retention Strategies Every CEO and Manager Needs

Thu, 02 Oct 2025 06:30:00 +1000

🚨 Why do 20–70% of employees quit within their first 100 days?

In this powerful conversation, bestselling author Joey Coleman reveals the hidden mistakes that cost companies millions in turnover, and the retention strategies every CEO, entrepreneur, manager, and executive must know to keep their best people.

You’ll discover:

✅ Why perks and paychecks aren’t enough to keep talent

✅ The single biggest mistake leaders make in onboarding

✅ Joey’s proven First 100 Days Framework to retain employees long-term

✅ 5 low-cost retention hacks you can implement THIS week

✅ How employee experience directly fuels customer loyalty and growth

If you lead a team, this episode is your playbook for retention, loyalty, and long-term success.

Want more insights on transforming your business? 🚀

🔔🔥 Hit That Subscribe Button NOW!

🎯 Share These Game-Changing Tips with Your Network!

👍💭 Like and comment , we'd love to hear your thoughts!

Follow Jason S Bradshaw:

Website: https://jasonsbradshaw.com/

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Facebook: https://www.facebook.com/jasonsbradshaw

Instagram: https://www.instagram.com/jasonsbradshaw/

Twitter/X: https://x.com/jasonsbradshaw

Follow Joey Coleman:

Website: https://joeycoleman.com/

LinkedIn: https://www.linkedin.com/in/joeycoleman1/

Facebook: https://www.facebook.com/joey.coleman.18/

Buy Joey’s books here: https://joeycoleman.com/books/

Transform the Experience. Transform Your Business.

#EmployeeRetention #Leadership #BusinessGrowth #Entrepreneurship #WorkplaceCulture #EmployeeExperience #RetentionStrategies #JoeyColeman #NeverLoseAnEmployeeAgain

#ChatsWithJason

The Secret Link Between Purpose, Profit & Performance

Tue, 23 Sep 2025 06:30:00 +1000

Is your company’s purpose just a poster on the wall—or the engine driving real growth? In this powerful conversation, Jason S. Bradshaw sits down with bestselling author and keynote speaker Ron Tite to reveal how leaders can align purpose with profit without slipping into corporate theater.

💡 What You’ll Learn in This Episode:

✅ Why most purpose statements fail (and how to fix yours)

✅ The 5 signals your purpose is actually working inside your organization

✅ How to lead through the AI revolution without losing your people

✅ The secret formula to connect brand story, purpose, and performance

✅ Why CFOs should see purpose as a growth lever, not fluff

Whether you’re a CEO, brand manager, or entrepreneur, this episode will help you turn lofty ideals into measurable results.

🔥 Don’t just have a purpose. Make it profitable.

00:00 Introduction and Guest Welcome

01:46 Defining Purpose Beyond Posters

04:04 Misalignment in Purpose Statements

07:14 Realigning Purpose for Growth

10:46 AI's Impact on Workplace Culture

20:41 Aligning Personal and Company Purpose

22:38 Measuring Purpose Effectiveness

27:44 Final Thoughts and Wrap-Up

Want more insights on transforming your business? 🚀

🔔🔥 Hit That Subscribe Button NOW!

🎯 Share These Game-Changing Tips with Your Network!

👍💭 Like and comment —we'd love to hear your thoughts!

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Ron Tite:

Website: https://rontite.com/

LinkedIn: https://www.linkedin.com/in/rontite/

Facebook:https://www.facebook.com/people/Ron-Tite-Author-Speaker/61574805686652/

Instagram: https://www.instagram.com/rontite/

Tiktok: https://www.tiktok.com/@rontite

YouTube: https://www.youtube.com/rontite

Buy Ron’s books here: https://rontite.com/books

#BusinessLeadership #LeadershipDevelopment #BrandStrategy #PurposeDrivenBusiness #PurposeAndProfit #PerformanceDriven #CustomerExperience #EmployeeEngagement #EntrepreneurMindset #RonTite #ChatsWithJason #BusinessPodcast

Stop Managing Talent and Start Building Trust

Thu, 18 Sep 2025 06:30:00 +1000

Most teams don’t fail because they lack talent. They fail because they lack trust.

In this episode of Chats With Jason, leadership expert and author Mike Robbins (We’re All In This Together) reveals why psychological safety, appreciation, and real conversations matter more than KPIs or talent alone.

👉 If you’re a leader who wants fewer silos, better communication, and a high-performance culture, this conversation is a masterclass.

What You’ll Learn in This Episode:

✅ Why trust matters more than talent in building high-performing teams

✅ The 4 key behaviors that create psychological safety in the workplace

✅ How leaders can repair broken trust with one courageous conversation

✅ Practical ways to lead remote teams while maintaining connection and performance

✅ Why asking for help and feedback makes leaders stronger, not weaker

Mike Robbins has worked with companies like Google, Pixar, Microsoft, Airbnb, and the NBA. His insights will help you transform team culture—no matter the size of your organization.

00:00 Introduction: The Real Reason Teams Fail

00:23 Meet Mike Robbins: Turning Talent into Team Performance

01:31 The Importance of Trust in High-Performing Teams

02:56 From Sports to Business: Mike's Journey

05:22 Repairing Broken Trust

07:10 Understanding Psychological Safety

08:53 Four Key Behaviors for Psychological Safety

10:43 Creating a Psychologically Safe Environment as a New Leader

14:50 The Value of Psychological Safety in Business

19:25 Remote Work and Maintaining Team Connection

25:08 Practical Tips for New Leaders

28:18 Final Thoughts and Takeaways

💡 Remember: High-performance starts with trust.

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Website: https://mike-robbins.com/

LinkedIn: https://www.linkedin.com/in/mrobbins/

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Twitter/X: https://x.com/mikedrobbins

Tiktok: https://www.tiktok.com/@mikedrobbins

YouTube: www.youtube.com/@mikerobbinsvideo

Buy We're All in This Together here: https://mike-robbins.com/books/

Buy on Amazon: https://a.co/d/di6P4qM

#Leadership #TeamPerformance #HighPerformanceCulture #PsychologicalSafety #TrustInTeams #MikeRobbins #BusinessLeadership #RemoteTeams #LeadershipDevelopment #WorkplaceCulture

How Brand Storytelling Drives Business Growth | Park Howell on the Story Cycle System

Fri, 12 Sep 2025 06:30:00 +1000

Every brand tells a story—but are you telling the right one?

In this episode of Chats with Jason, Emmy-winning business storytelling coach Park Howell (author of Brand Bewitchery and host of The Business of Story) explains how brand storytelling drives business growth through his proven Story Cycle System™.

👉 What you’ll learn:

How to clarify your brand story to win trust and customers
Why storytelling is a sales driver, not fluff
The And–But–Therefore (ABT) framework for quick, powerful stories
Case studies: How companies grew 400%–600% with storytelling
Why your customer is the hero—not your brand

If you’re a business leader, brand manager, or entrepreneur looking to grow sales, attract customers, and build a magnetic brand, this episode is for you.

00:00 – Introduction: Every brand has two stories

02:00 – Why the messy middle matters in storytelling

05:00 – How the brain creates stories automatically

09:00 – Hero’s Journey adapted for business

13:00 – Case study: Adelante Healthcare grows 600%

15:00 – Case study: Prêt Auto Partez grows 400%

18:30 – The ABT framework explained

28:00 – ROI of storytelling (Trimble case study)

31:00 – Inside the Story Cycle System™

36:00 – Marketing vs storytelling

39:00 – Why your customer is the hero

40:00 – First step to own your brand narrative

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Website: https://businessofstory.com/

LinkedIn: https://www.linkedin.com/in/parkhowell

Facebook: https://www.facebook.com/groups/BusinessOfStory/

Instagram: https://www.instagram.com/businessofstory/

Twitter/X: https://x.com/ParkHowell

YouTube: https://www.youtube.com/@Businessofstory

Buy Brand Bewitchery here: https://a.co/d/5fwmwlx

#BrandStrategy #BusinessLeadership #CustomerExperience #Entrepreneurship #MarketingStrategy #BusinessStorytelling #BusinessGrowth #ParkHowell #BrandBewitchery

#ChatsWithJason #BusinessPodcast

Culture Is Not Fluff: Annette Franz on Employee Experience & Customer Success

Tue, 02 Sep 2025 06:30:00 +1000

Culture is not fluff—it’s your operating system.

In this episode of Chats with Jason, Jason S Bradshaw sits down with Annette Franz—CEO of CX Journey and author of Employee Understanding—to uncover why fixing culture is the fastest path to improving both employee experience and customer experience.

💡 What you’ll learn in this episode:

Why leaders must put employees MORE first to deliver world-class customer experiences
The 3 questions that reveal if your company culture is broken
How to stop chasing survey scores and build a listening culture
Why designing for memories, not just moments, creates lasting loyalty
The powerful link between employee engagement and customer success

Whether you’re a CEO, HR leader, or CX professional, this conversation will challenge how you think about culture and give you practical tools to transform your business from the inside out.

👉 Watch now and remember: Transform the Experience. Transform Your Business.

00:00 Introduction to Customer Experience and Culture

00:22 Meet Annette Franz: CX Journey and Career Insights

01:22 The Evolution of Customer Experience

02:59 The Importance of Culture in Business

07:58 Employee Experience vs. Customer Experience

12:26 The Three Pillars: Culture, Insight, and Empathy

18:44 From Mapping to Action: Driving Change

24:36 Designing Experiences for Memory

26:37 Final Thoughts on Culture and Employee Experience

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Follow Jason S Bradshaw:

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Follow Annette Franz:

Website: https://annettefranz.com/

LinkedIn:https://www.linkedin.com/in/annette-franz/

Facebook: https://www.facebook.com/cxjourneyinc

Twitter/X: https://x.com/annettefranz

YouTube: https://www.youtube.com/@cxjourney-annettefranz

Buy Annette’s books here: https://annettefranz.com/books/

Buy Employee Understanding on Amazon: https://a.co/d/99UjTKm

#EmployeeExperience #CompanyCulture #CustomerExperience #Leadership #CX #BusinessSuccess #CultureTransformation #AnnetteFranz #JasonSBradshaw #ChatsWithJason #BusinessPodcast

10 Ways Iconic Brands Win on the HOW (w/ Allen Adamson)

Wed, 27 Aug 2025 06:30:00 +1000

Most brands chase features. The best brands remove friction. In this episode, Allen Adamson, ex-Chairman, Landor; author of Seeing the How, breaks down 10 simple ways to make your brand inevitable by improving the HOW.

The 10 Takeaways

1 - Experience v Marketing: “Experience is the faster version of marketing.”

2 - Show, Don’t Tell: Service videos build instant trust.

3 - Make Choice Easy: Think Wirecutter - curate, don’t overwhelm.

4 - Stop Feature Creep: When differentiation evaporates, the HOW is your moat.

5 - Design for Shareability: People share delight, not specs.

6 - Hire for Warmth; Reward for Care: Culture beats scripts every time.

7 - Start with Easy Wins: Don’t boil the ocean; remove one big friction first.

8 - Fix Incentives: “We care” fails if KPIs punish caring.

9 - AI with Heart: Use AI to personalise and simplify, not dehumanise.

10 - Surprise People: “Stop doing what you did yesterday. Start delighting.”

Chapters

00:00 Intro & the “HOW” idea

01:00 #1 Experience beats marketing

03:10 #2 Trust via transparent service videos

06:00 #3 Simplify choices (Wirecutter lesson)

10:10 #4 Why features stop working

12:50 #5 Make moments worth sharing

18:00 #6 Culture & incentives that create care

21:00 #7 Easy wins greater than multi-year projects

22:10 #8 KPI traps to avoid

25:00 #9 AI that adds heart

30:30 #10 Stop __, start __

Try This 10-Minute Challenge

Do a friction walk: pick one step customers hate → simplify/remove it → note before/after. Small change, real momentum.

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#BrandStrategy #CustomerExperience #AllenAdamson #BrandLoyalty #BusinessGrowth #MarketingStrategy #CustomerLove #SeeingTheHow #BrandingTips #Leadership #CXStrategy #MarketingSecrets #CustomerCentric #ChatsWithJason #BusinessPodcast

Follow Allen Adamson:

Website: https://allenadamson.com/

LinkedIn: t / allenadamson

Buy Allen’s books here: https://allenadamson.com/books/

Buy on Amazon: https://a.co/d/6dhzv3A

Stop Losing Customers: The WISER Way to Make Them Love Your Brand

Tue, 19 Aug 2025 06:30:00 +1000

Are you unknowingly driving customers away?

In this powerful episode of Chats with Jason, Dan Gingiss—former Fortune 100 executive, CX leader, and author of The Experience Maker—reveals his WISER framework for creating unforgettable customer experiences that keep people coming back and telling others about your brand.

You’ll discover:

✅ Why “Customer Experience is the New Marketing” and how it drives long-term growth

✅ How to out-experience your competitors even if you can’t outspend them

✅ The 5-step WISER Method to make customers fall in love with your brand

✅ How to turn ordinary moments into extraordinary, shareable experiences

✅ Simple, low-cost ways to improve loyalty and reduce customer churn

✅ How AI and automation can enhance—not replace—the human touch in CX

If you’re ready to stop losing customers and start building brand loyalty that lasts, this episode is your action plan.

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Follow Dan Gingiss :

Website: https://dangingiss.com/

LinkedIn: https://www.linkedin.com/in/dangingiss/

Facebook: https://www.facebook.com/dangingiss

YouTube: https://www.youtube.com/@theexperiencemaker

Buy Becoming The Experience Maker (2nd Edition) here: https://dangingiss.com/becoming-the-experience-maker/

Buy on Amazon: https://a.co/d/4GdaTcy

#CustomerExperience #WISERFramework #DanGingiss #JasonSBradshaw #CustomerLoyalty #CXStrategy #BrandExperience #BusinessGrowth #CustomerRetention #CXROI #CustomerEngagement #MarketingStrategy #CustomerJourney #CustomerService #BrandLoyalty

FHL Day 4: Tony Robbins’ Peak Performance Secrets for Entrepreneurs

Wed, 13 Aug 2025 06:30:00 +1000

What if the secret to scaling your business wasn’t a new funnel or marketing tactic… but mastering your state, story, and strategy?

On Day 4 of Funnel Hacking Live 2025, Tony Robbins delivered a 4-hour masterclass on creating peak performance in life and business — and it was pure transformation. In this episode of Chats with Jason, I break down the exact Tony Robbins strategies and mindset shifts that can elevate your results starting today.

You’ll learn:

✓ Tony Robbins’ state-story-strategy framework for unstoppable momentum.

✓The 9-minute morning priming ritual to rewire your nervous system for success.

✓ Why success without fulfillment is failure — and how to avoid it.

✓How to turn failures into feedback and pain into power.

✓ The real reason success is 80% psychology, 20% mechanics.

If you’re an entrepreneur, business leader, coach, or creator who’s ready to upgrade your mindset, lead yourself first, and design your days for emotional and business success — this is your blueprint.

00:00 Introduction and Overview

01:35 Tony Robbins' Impactful Session

03:00 Key Takeaways from Tony Robbins

05:44 Tony Robbins on Fulfillment and Identity

09:09 Wynter Jones' Insights

13:31 Christopher Krause's Experience

21:07 Conclusion and Final Thoughts

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#TonyRobbins #FHL2025 #PeakPerformance #EntrepreneurMindset #BusinessGrowth #ChatsWithJason #BusinessPodcast

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Website: https://www.barnumpt.com/free

Follow Christopher Krause:

Website: https://hub.docyourjourney.com/

Instagram: https://www.instagram.com/docyourjourneyofficial/

Funnel Hacking Live Day 3 – Powerful Lessons on Identity, Purpose & Success

Fri, 08 Aug 2025 06:30:00 +1000

Funnel Hacking Live Day 3 wasn’t just about marketing tactics — it was about rediscovering who we are, why we started, and what we owe the world. In this recap, Jason S. Bradshaw shares the most powerful lessons from the stage, including:

🔍 Prince Ea – Why identity comes before strategy, and how to rewire your self-image for success.

🔄 Stu McLaren – Turning transactions into movements through memberships that create real connection.

📊 Matt Donaldson – Why “guessing is the tax you pay for failure” and how to scale with data.

🎙️Hala Taha – The authority amplification framework to repurpose your content for massive reach.

🔊Dr. Sonja Stribling – How to stop muting your voice and outgrow your last version.

🤝Myron Golden – Why sales is service, and how congruency builds confidence.

Whether you’re an entrepreneur, business leader, or creative, these Day 3 insights will help you align your identity, clarify your purpose, and accelerate your growth.

00:00 Introduction and Overview

01:20 Prince Ea: On Identity and Breaking Free From Expectations

05:25 Stu McLaren: Membership Momentum - Building Communities That Convert

08:15 Matt Donaldson: Measuring What Matters in Data-Driven Marketing

10:18 Hala Taha: Content Amplification: Maximizing Your Reach

11:54 Dr. Sonja Stribling: Reclaiming Your Power And Overcoming Silent Success Killers

14:53 Myron Golden: Spiritual Sales and Closing The Authenticity Gap

17:54 Attendee Perspective with Sonya Gankina: FHL Experience Highlights

24:26 Conclusion: Aligning for the Future

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#FunnelHackingLive #FHLDay3 #Leadership #BusinessGrowth #Identity #Purpose #Success #Entrepreneurship #ChatsWithJason #BusinessPodcast

Follow Jason S Bradshaw:

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LinkedIn: https://www.linkedin.com/in/sonya-gankina/

FHL 2025 Day 2: Breakthrough Marketing Mindsets That Actually Work

Tue, 05 Aug 2025 06:30:00 +1000

What if one day could completely shift how you think about marketing, offers, and sales?

In this solo episode, Jason S. Bradshaw takes you deep inside Day 2 of Funnel Hacking Live 2025, where the stage wasn’t just packed with tactics — it was bursting with transformation.

💡 From Trent Shelton’s soul-stirring call to self-worth mastery, to Russell Brunson’s one-to-many selling framework, to Eileen Wilder’s B.I.T.S. method that turns speaking into selling — this episode unpacks the exact mindsets that separate amateurs from 7-figure pros.

Learn from top experts like Armand Morin, Ashley Kirkwood, Tim Shields, and Josiah Grimes — and get ready to inspire massive change and growth in your business.

🔍 Jason breaks down:

🔑Why you are enough, but staying the same isn't the goal

🌟 The 3 "selfs" that shape your destiny: belief, trust, and confidence

🎯 Russell's "Hook, Story, Offer" formula — live-demonstrated on stage

💰 The offer stack secrets that create buying frenzies without the hard close

📚 How to craft premium lead magnets that elevate your authority

⚡ The role of emotion, energy, and pattern disruption in modern sales

Whether you're a coach, marketer, speaker, or creative entrepreneur — this is the behind-the-scenes breakdown that will reignite your strategy and your soul.

👇 Dive in now to transform the way you sell, speak, and serve.

Timestamps:

00:00 – Introduction and Purpose

01:17 – Trent Shelton: Self-Worth Mastery

02:43 – Russell Brunson: One-to-Many Selling Framework

05:25 – Eileen Wilder: Speaking and Selling with Emotion

09:03 – Armand Morin: The Art of the Stack

13:34 – Ashley Kirkwood: Kill Sameness and Spark a Movement

15:37 – Tim Shields: Automated Webinars and Lead Magnets

20:47 – Josiah Grimes: Video Sales Letters and Funnel Optimization

22:33 – Conclusion and Key Takeaways

Learn more about Russell Brunson's proven one to many selling method here https://www.sellingonline.com/?aff=jasonsbradshaw

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How To Lead & Communicate With Clarity: Todd Cherches On Visual Leadership

Wed, 30 Jul 2025 06:30:00 +1000

What if the key to better leadership isn’t saying more—but showing it?

In this powerful episode, Jason S. Bradshaw sits down with TEDx speaker, award-winning author, and NYU professor Todd Cherches, the mind behind VisuaLeadership—a revolutionary framework that helps leaders communicate with clarity, inspire with confidence, and lead with vision.

Todd shares how pictures, metaphors, models—and even napkin sketches—can transform the way teams align and execute. You’ll learn how to turn complex ideas into clear messages, and how even “non-artists” can use visual thinking to influence, persuade, and lead.

📌 In this episode, you'll discover:

Why most leadership fails because people can’t see the message
The surprising power of metaphors and mental models
The iceberg mistake most leaders make
How a 30-second sketch saved a multi-million dollar deal

Why visuals drive better retention, alignment, and action

This isn't about art. It’s about impact. And when your message becomes crystal clear, your leadership becomes contagious.

💡 Watch now and start leading with vision.

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Website: https://www.toddcherches.com/

LinkedIn: https://www.linkedin.com/in/toddcherches/

Buy the book here: https://www.toddcherches.com/book

Buy on Amazon: https://a.co/d/9ewCEyR

#Leadership #Communication #Management #VisualThinking #VisuaLeadership #ToddCherches #ChatsWithJason

Lead with Vision, Not Just Strategy | Visionary Leadership with Dr. Oleg Konovalov

Wed, 23 Jul 2025 06:30:00 +1000

What separates average leaders from unforgettable ones? It’s not strategy—it’s vision.

In this powerful episode, Jason S. Bradshaw sits down with global thought leader Dr. Oleg Konovalov, known as the “Da Vinci of Visionary Leadership,” to uncover the rare leadership skill that transforms companies from the inside out.

You'll discover:

✅ Why vision is the noblest—and rarest—form of leadership

✅ The real reason most leaders fail to create lasting impact

✅ How to craft a purpose-driven legacy your team can believe in

If you’re ready to move from managing performance to inspiring purpose, this episode is for you.

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Follow Jason S Bradshaw:

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Follow Dr. Oleg Konovalov:

Website: https://www.olegkonovalov.com/

LinkedIn: https://www.linkedin.com/in/dr-oleg-konovalov/

Youtube: https://www.youtube.com/@olegkonovalov7491

Facebook: https://www.facebook.com/olkonol

Instagram: https://www.instagram.com/visioncoacholeg/

X/Twitter: https://x.com/olkonol_oa

Buy the books here: https://www.olegkonovalov.com/author/

Dr. Oleg’s Books on Amazon: :https://www.amazon.com/stores/author/B00MF7JYZI/allbooks?ingress=0&visitId=dd399940-a48c-4e74-9716-ec6b8be6a7e7&ref_=ap_rdr

The Power of Praise: Chester Elton on Building a Winning Culture

Wed, 16 Jul 2025 06:30:00 +1000

Can a simple “thank you” transform your workplace? According to Chester Elton, yes — and it’s backed by decades of research.

In this episode of Chats with Jason, bestselling author Chester Elton (The Carrot Principle, Leading With Gratitude) unpacks how the power of praise drives real business results — from higher employee engagement to better retention and legendary workplace cultures.

💡 What you’ll learn:

✅ Why recognition fails in most companies — and how to fix it

✅ Real-life rituals top leaders use to make praise stick

✅ Stories from brands like American Express, Pepsi, and Texas Roadhouse

✅ The surprising ROI of leading with gratitude (and why it’s NOT “soft”)

✅ Practical ways to embed recognition into your daily leadership style

If you want to attract top talent, keep your best people, and build a culture where everyone thrives — this conversation is your roadmap.

📈 Culture eats strategy for breakfast — praise is the fuel that makes your culture win.

00:00 Introduction: The Power of Praise

01:00 Meet Chester Elton: The Apostle of Appreciation

04:01 The Importance of Timely Recognition

08:16 Building a Legendary Culture

13:37 Rituals and Cadence in Culture Building

16:53 Overcoming Excuses for Recognition

18:29 The Importance of Positive Reinforcement

18:56 The Sacred 60: A Case Study in Recognition

20:02 Recognition Programs: Pros and Cons

22:24 Transformative Power of Gratitude in the Workplace

24:28 The Role of Kindness in Leadership

25:49 Connecting with Thought Leaders

27:03 Navigating Hybrid and Remote Workplaces

29:25 Building a Culture of Gratitude

31:59 Final Thoughts and Personal Stories

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Follow Chester Elton:

Personal Website: https://chesterelton.com/

The Culture Works Website: https://thecultureworks.com/

Podcast: https://thecultureworks.com/podcast/

LinkedIn:https://www.linkedin.com/in/chesterelton/

Youtube: https://www.youtube.com/@ChesterElton

Instagram: https://www.instagram.com/chester.elton/

X/Twitter: https://x.com/chesterelton

Tiktok: https://www.tiktok.com/@chester.elton

Buy the books here: https://thecultureworks.com/books/

The Carrot Principle: https://a.co/d/ccfms2M

Chester’s Books on Amazon: https://www.amazon.com/stores/Chester-Elton/author/B001H6WCT8?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true

You Don’t Need a Title to Lead—You Need This One Trait (John Baldoni Reveals It)

Tue, 08 Jul 2025 06:30:00 +1000

Forget job titles. Real leaders aren’t defined by position—they’re remembered for one thing: grace.

In this powerful episode of Chats with Jason, world-renowned leadership expert and bestselling author John Baldoni pulls back the curtain on the one trait that separates forgettable managers from transformational leaders.

Drawing from decades of experience, 15+ books, and his hit show Grace Under Pressure, John shares:

Why grace—not authority—is the ultimate leadership superpower
How to lead with influence, humility, and heart
The surprising difference between empathy and compassion in leadership
What great leaders do when no one’s watching
Why storytelling is every leader’s secret weapon

Whether you're managing a team or mentoring the next generation, this conversation will challenge your assumptions, stir your soul, and elevate your impact.

🎧 Press play and discover how to lead from within—even when you’re not the one “in charge.”

00:00 Introduction to Leading with Purpose and Grace

00:17 Meet John Baldoni: Leadership Expert

01:41 Defining Grace in Leadership

04:24 Personal Leadership Challenges and Growth

08:32 Balancing Empathy and Performance

14:21 The Evolution and Future of Leadership

23:14 John Baldoni's Resources and Final Thoughts

25:26 Conclusion and Call to Action

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LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

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Follow John Baldoni:

Website: https://www.johnbaldoni.com/

Baldoni AI ChatBot: https://www.johnbaldoni.com/answers/index.php

Podcast: https://www.johnbaldoni.com/live/index.php

LinkedIn: https://www.linkedin.com/in/jbaldoni/

Youtube: https://www.youtube.com/user/jbaldoni52

John’s Poetry: https://www.johnbaldoni.com/poetry/index.php

Buy John’s books here: https://johnbaldoni.com/books/index.php

John’s Books on Amazon: https://www.amazon.com/stores/John-Baldoni/author/B001IXS1FO?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true

CX Isn’t a Department: Stacy Sherman on Humanizing Every Touchpoint

Wed, 02 Jul 2025 06:30:00 +1000

Customer experience isn’t a department—it’s every interaction.

In this episode of Chats with Jason, I sit down with Stacy Sherman, award-winning CX leader, author, and founder of Doing CX Right®, to dismantle the biggest myths in customer experience and show you what it really takes to earn loyalty in today’s world.

Inside this episode:

🔍 Why “customer satisfaction” is no longer a useful metric

🧠 The emotional secret behind Trader Joe’s legendary CX

🤝 How to stop treating CX like a silo—and make it everyone’s job

📈 Stacy’s Heart & Science™ Loyalty Model decoded

🧰 Low-cost, high-impact moves to transform employee AND customer loyalty

📚 What to expect from her new book: Transformative Journey Management

Whether you're leading a small team or a global brand, Stacy’s insights will help you build experiences that aren’t just memorable—they’re meaningful.

Timestamps

00:00 Introduction to Meaningful Moments in Business

00:25 Meet Stacey Sherman: CX Strategist and Author

01:38 Explaining Customer Experience to an 11-Year-Old

04:05 Unpopular Opinions on Customer Satisfaction

06:07 The Role of Chief Customer Officers

09:10 Memorable Customer Experience Stories

14:46 The Heart and Science Loyalty Model

20:15 The Importance of Employee Experience

22:14 Stacey Sherman's Podcast and Final Thoughts

33:25 Conclusion: Transforming Experiences and Businesses

Want more insights on transforming your business? 🚀

🔔🔥 Hit That Subscribe Button NOW!

🎯 Share These Game-Changing Tips with Your Network!

👍💭 Like and comment —we'd love to hear your thoughts!

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Stacy Sherman:

Website: https://doingcxright.com/

Podcast: https://doingcxright.com/podcasts/

LinkedIn: https://www.linkedin.com/in/stacysherman/

Youtube: http://www.youtube.com/@doingcxright

Instagram: https://www.instagram.com/doingcxright/

Twitter/X: https://x.com/stacysherman

Tiktok: https://www.tiktok.com/@stacysherm

Beyond Giftology: The Radical Generosity Strategy That Grows Businesses Like Nothing Else

Tue, 24 Jun 2025 06:30:00 +1000

What if the key to explosive business growth isn’t your next ad campaign — but a handwritten note?

In this powerful and heart-centered episode of Chats With Jason, host Jason S. Bradshaw sits down with Sara Hardwick, community relationship strategist at GIFT∙OLOGY and co-author of Beyond Giftology — the final book by the late, great John Ruhlin.

Together, they explore:

The real secret to word-of-mouth growth (hint: it’s not what you think)

Why radical generosity is a business strategy, not just a virtue

The RICH relationship framework that creates raving fans and unstoppable referrals

How one family photographer snowballed into billionaire clients — without ads

Why you don’t need a budget to start changing lives (and your business) today

The emotional power of a well-timed handwritten note or thoughtful video message

Why "asking the extra question" builds trust faster than any sales script ever could

🕊️ This episode also serves as a heartfelt tribute to John Ruhlin, a man who didn’t just talk about generosity — he lived it. From investing in his team’s families to loving on the people behind the scenes (like Jason’s assistant), John taught us that relationships are the business.

Want more insights on transforming your business? 🚀

🔔🔥 Hit That Subscribe Button NOW!

🎯 Share These Game-Changing Tips with Your Network!

👍💭 Like and comment —we'd love to hear your thoughts!

Follow Jason S Bradshaw:

Website: https://jasonsbradshaw.com/

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Facebook: https://www.facebook.com/jasonsbradshaw

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Twitter/X: https://x.com/jasonsbradshaw

Follow Sara Hardwick:

Website: https://giftologygroup.com/

LinkedIn: https://www.linkedin.com/in/sarahardwick/

Youtube: www.youtube.com/@giftology1690

Buy Beyond Giftology book: https://giftologygroup.com/beyondgiftology/

Why Speed = Sales: Jay Baer Reveals the Future of Marketing & CX

Tue, 17 Jun 2025 06:30:00 +1000

What if the biggest threat to your business wasn’t your product or pricing… but your response time?

In this masterclass episode of Chats with Jason, I sit down with Jay Baer—Hall of Fame speaker, NYT bestselling author, and one of the Top 30 Global Gurus in Customer Experience—to unpack what’s really driving customer loyalty (spoiler: it’s not your ads).

🔥 In this episode, you’ll discover:

Why speed is your most powerful (and underused) marketing strategy
The deadly myth that’s holding most CX initiatives back
How to turn your customers into volunteer marketers
Why "good enough" is no longer good enough
The viral power of Talk Triggers—and how to create your own

🚨 Fact: 85% of customers say responsiveness determines their loyalty.

🎯 This is the edge you didn’t know you needed.

👂 Tune in.

💬 Take notes.

📈 Transform your business—one unforgettable experience at a time.

👇 Don’t forget to subscribe & share this episode with a colleague who still thinks slow service is “just part of the process.”

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Jay Baer:

Website: https://www.jaybaer.com/

LinkedIn: https://www.linkedin.com/in/jaybaer/

Youtube: https://www.youtube.com/c/JayBaer

Instagram: https://www.instagram.com/jaybaer/

Buy Jay’s books: https://www.jaybaer.com/books

Unlock the Million-Dollar Mindset: Day 1 at Funnel Hacking Live 2025 Was a Blueprint for Reinvention

Tue, 10 Jun 2025 06:30:00 +1000

What if the real difference between six and seven figures is your identity, not your offer? 🚀

Welcome to Day 1 of Funnel Hacking Live 2025 — the final chapter in the iconic decade-long movement powered by ClickFunnels. In this episode of Chats With Jason, we break down the biggest insights from:

✅ Russell Brunson – The Hero’s Journey redefined for marketers, and the 3 core beliefs you must adopt

✅ McCall Jones – Why charisma sells more than scripts & how to emotionally structure your offer

✅ Andy Elliott – The power of personal standards and family-integrated success

✅ Myron Golden – How to turn one product into a lifetime of income through asset stacking

Whether you're a coach, creator, or business leader, this episode gives you mindset upgrades and tactical gold you can apply today.

Timestamps

00:00 – The 7-Figure Identity Shift

02:00 – Welcome to FHL 2025: A Decade of Funnels

03:00 – Russell Brunson’s 3 Faiths to Build

07:00 – McCall Jones: Cookie-ify Your Offer

10:30 – Andy Elliott: Reinvent Yourself Now

13:30 – Myron Golden: Mindset + Skillset = Assets

17:00 – Final Takeaways & Call to Action

🎧 Subscribe for future episodes from Funnel Hacking Live and beyond.

👇 Drop a comment:

What belief, offer, or standard are YOU upgrading after this episode?

#FunnelHackingLive2025 #ChatsWithJason #RussellBrunson #McCallJones #MyronGolden #MarketingMindset #EntrepreneurPodcast #ClickFunnels #PrinceEAStorytelling #ThinkMediaTips

The CX Lie CEOs Believe—And How It’s Costing You Millions

Tue, 03 Jun 2025 06:30:00 +1000

What if “good enough” service is actually your business's silent killer? In this no-BS masterclass, I sit down with John Tschohl, the relentless global CX guru who's been transforming businesses for 50 years—not with gimmicks, but with world-class service that scales profits, not payrolls.

If you think customer experience is a “nice-to-have” or something you handled a decade ago, this episode is your wake-up call.

🚨 Inside this episode:

– Why most CEOs are dead wrong about how customers actually feel

– The 3 things every leader MUST do to create “over happy” customers

– How brands like Amazon, Costco, and Apple dominate through experience

– The real ROI of customer service (John backs it up with stock market proof)

– Why self-service and AI aren’t the problem—but your strategy might be

🎯 Key takeaway:

Great service isn’t a department—it’s a decision. And if you want to dominate your market, you can’t afford to leave it to chance.

✅ Subscribe to Chats with Jason for more unfiltered conversations that transform business through experience.

📲 Share this episode with a leader who thinks their CX is good enough.

💬 Comment below: What’s ONE thing you’ll change in your customer strategy after hearing John?

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow John Tschohl:

Website: https://johntschohl.com/

LinkedIn: https://www.linkedin.com/in/johntschohl/

Youtube: https://www.youtube.com/@ServiceQuality1

Facebook: https://www.facebook.com/JohnTschohlCustomerServiceGuru/

Buy the book: Relentless https://amzn.asia/d/0ciudC3

How Disney’s Customer Service Principles Work in Any Business—Without a Big Budget

Tue, 27 May 2025 06:30:00 +1000

What if your customers never forgot how you made them feel?

In this powerful episode of Chats with Jason, former Disney executive Dennis Snow reveals how world-class experiences aren’t built with fairy dust—but with systems, mindset, and mission. From the legendary Disney onboarding process to the simple yet profound principle of treating every guest with respect, Dennis pulls back the curtain on what truly makes service unforgettable.

💡 Whether you're a startup founder or Fortune 500 leader, you’ll discover:

The 3 things every customer craves (and few companies consistently deliver)
Why onboarding isn’t just HR—it’s identity engineering
How small gestures (like a balloon “report card”) create lifelong brand advocates
The question every leader must ask to unlock their team's hidden magic
Why customer-first is more than a slogan—it’s a cultural commitment

And yes, he even shares how to explain customer experience… to a 7-year-old.

🔥 Key Insight: “The experience is what makes us unique. And when we create unique experiences—we can change the world.”

🎯 Call to Action: If you’re ready to build a business people love to talk about, hit subscribe, share this episode with a service-minded leader, and leave a review. Because when you transform the experience, you transform your business and the world around you.

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Dennis Snow:

Website: https://snowassociates.com/

LinkedIn: https://www.linkedin.com/in/dennissnow-customer-experience-expert/

Youtube: https://www.youtube.com/user/snowdennis

Facebook: https://www.facebook.com/dennis.snow

Twitter/X: https://x.com/DennisSnow

Buy the book: Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life https://a.co/d/57BHZQq

Why Apathy is Killing Your Business | Lior Arussy on Transforming Customers, Culture & the C-Suite

Tue, 13 May 2025 06:30:00 +1000

What if the reason your business isn’t growing… isn’t strategy—but apathy?

In this powerful episode of Chats with Jason, global transformation leader Lior Arussy reveals why customer experience isn’t a department—it’s a decision.

From walking away from a prestigious executive role to launching a movement that’s impacted 200+ brands (Mercedes-Benz, Royal Caribbean, and more), Lior shares the untold truth about why most change efforts fail—and what you can do today to rise above mediocrity and ignite meaningful impact.

⚡ You’ll discover:

The mindset shift that separates industry leaders from cynical laggards

Why “self-service” may be silently destroying customer loyalty

The 5 actions your customers take that actually measure experience

How to lead even when you’re not in charge (yes, Susie from accounting, this one’s for you)

And the one question every CX leader must answer to win C-suite support

🔥 Whether you're a CEO, team leader, or just someone tired of saying “why bother?”—this episode is your invitation to stop playing small and start authoring your own story.

🛑 Because if you don’t write your story... someone else will.

🎧 Listen now. Be moved. Take action.

👉 Get Lior’s latest book "Dare to Author" and all show resources in the links below.

—

✨ When you transform the experience, you transform your business—and the world around you.

📲 Like, share, and subscribe for more insights every week on Chats with Jason.

Follow Jason S Bradshaw:

Website: https://jasonsbradshaw.com/

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Facebook: https://www.facebook.com/jasonsbradshaw

Instagram: https://www.instagram.com/jasonsbradshaw/

Twitter/X: https://x.com/jasonsbradshaw

Follow Lior Arussy:

Website: https://www.liorarussy.com/

LinkedIn: https://www.linkedin.com/in/liorarussy/

Youtube: https://www.youtube.com/@liorarussy652

Twitter/X: https://x.com/LiorStrativity

Buy the book: Dare to Author!: Take Charge of the Narrative of Your Life https://a.co/d/1G3kIJO

From Conflict to Connection: The Customer Experience Secrets That Build Loyalty for Life

Wed, 07 May 2025 06:30:00 +1000

💥 What if the smallest shift could create your biggest breakthrough in business—and in life?

In this heartfelt episode of Chats with Jason, bestselling author and CX legend Marilyn Suttle reveals how to turn tension into trust, mistakes into mentorship, and angry customers into raving fans.

💡 You’ll discover:

✅ The LAP framework for diffusing customer frustration fast

✅ Why empathy isn’t soft—it’s your sharpest leadership tool

✅ How a Ritz-Carlton employee turned heartbreak into humanity (real story!)

✅ The “Gladys Principle” for managing difficult people—at work and at home

✅ Why consistency and curiosity are the hidden keys to brand loyalty

🎯 Whether you're a frontline service star, a C-suite executive, or just someone who wants to lead with heart, this episode will give you the mindset, tools, and stories to transform every interaction.

💬 Drop a comment with your biggest takeaway.

🔔 Subscribe for more conversations that turn experience into impact.

Because when you transform the experience, you transform your business—and the world around you.

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Marilyn Suttle:

Website: https://marilynsuttle.com/

LinkedIn: https://www.linkedin.com/in/marilynsuttle/

Facebook: https://www.facebook.com/SuttleShift/

Youtube: https://www.youtube.com/@MarilynSuttle

Twitter/X: https://x.com/marilynsuttle

Buy the book: Who's Your Gladys? https://a.co/d/4FcGSeU

All Business Is Personal: How Human Connection Wins in the Age of AI

Tue, 29 Apr 2025 06:30:00 +1000

All Business Is Personal: How Human Connection Wins in the Age of AI | Joseph Michelli on Customer Experience Mastery

✨ What if the real secret to business success isn’t more technology... but more humanity?

In this powerful episode of Chats with Jason, I sit down with world-renowned author, speaker, and human-centered leadership expert Dr. Joseph Michelli.

We dive deep into why unforgettable customer experiences aren't created by accident — they’re crafted intentionally through care, connection, and curiosity.

🚀 You'll learn:

Why "customer service" is dead — and how "customer experience" truly transforms brands.
Joseph’s personal story of early failure (and what it taught him about listening first).
The #1 shift legendary brands like Starbucks, Zappos, and Ritz-Carlton made to win lifelong loyalty.
How to balance technology and humanity in the Age of AI.
The small leadership change you can make TODAY that will dramatically impact your customer and employee experience.

🎯 Key Takeaway:

Personalization is not the same as being personal. In a world of automation, real human connection is your unfair advantage.

💬 Favorite Quote:

"AI can give you personalization — but it takes people to make it personal." — Joseph Michelli

🔥 Plus, Joseph shares behind-the-scenes insights from his newest book:

"All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement" — including how One Medical became so successful Amazon bought them for $4 billion.

👀 If you care about leadership, customer loyalty, or building a brand people love — this is a must-watch.

🔔 Don’t forget to like, comment, and subscribe — it helps more leaders create unforgettable experiences!

#CustomerExperience #Leadership #JosephMichelli #BusinessGrowth #ChatsWithJason

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Joseph Michelli:

Website: https://www.josephmichelli.com/

LinkedIn: https://www.linkedin.com/in/josephmichelli/

Facebook: https://www.facebook.com/TheMichelliExperience

Youtube: https://www.youtube.com/@TheMichelliExperience/

Twitter/X: https://x.com/josephmichelli

Podcast: https://drjosephm.podbean.com/

Buy the book:

All Business Is Personal: One Medical’s Human-Centered, Technology-Powered Approach to Customer Engagement - https://a.co/d/aAf5KRB

From One Viewer to One Million: TheSalonGuy’s Secret to a Powerful Brand

Wed, 23 Apr 2025 06:30:00 +1000

💡 What happens when a bald guy decides to teach the world how to cut hair on YouTube?

That’s the question Stephen Marinaro—aka TheSalonGuy—answered with over 1 million subscribers, hundreds of millions of views, and now a #1 bestselling book Why, What, How: The Step-by-Step Playbook for Creating a Memorable Brand.

In this transformational episode of Chats with Jason, you’ll discover:

🔥 The viral moment that made Stephen go from “just one viewer” to inspiring millions

🔥 The power of taking uncomfortable action (like turning around at your car door and walking back into opportunity)

🔥 How a DM to Gary Vee turned into being featured in Crushing It!

🔥 Why skipping your “why” is killing your brand before it begins

🔥 What separates flash-in-the-pan influencers from those with real staying power

🎯 Whether you’re a creative entrepreneur, a brand builder, or just someone trying to stay relevant in a world of constant change—Stephen’s story will move you, challenge you, and fuel you to finally take action.

📚 Grab a copy of his game-changing book: Why, What, How

👉 Available now on Amazon at https://a.co/d/5GW69IK

💬 Timestamps

00:00 – Intro: Transforming the experience

01:11 – From salon chairs to YouTube stardom

04:29 – Why his first goal was just ONE person

07:16 – Crashing Fashion Week & interviewing celebs

10:16 – What most branding books miss

12:29 – Why “Why” matters more than ever

16:29 – Staying relevant in a world that’s constantly changing

19:18 – Hair, beards, and bonding with John Voight

22:29 – How a $200 bottle of wine got Gary Vee’s attention

28:13 – The ONE thing you must do after reading Stephen’s book

✅ If this episode lit a spark in you:

👍 Like

🔁 Share

📥 Comment below: What’s your “Why”?

🔔 Subscribe for more conversations with creators, disruptors & doers.

🧠 Because when you transform the experience—you transform your business and the world around you.

#ChatsWithJason #TheSalonGuy #StephenMarinaro #BrandBuilding #EntrepreneurMindset #ContentCreators #HairIndustry #GaryVee #PodcastInterview #WhyWhatHow #Inspiration #CreativeEntrepreneurs #AuthenticityWins

Follow Jason S Bradshaw:

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Twitter/X: https://x.com/jasonsbradshaw

Guaranteed Success: Membership Can Skyrocket Your Profits

Tue, 15 Apr 2025 06:30:00 +1000

Get ready for a game-changing conversation on 'Chats with Jason' where host Jason S. Bradshaw as he interviews Stu McLaren, a pioneering entrepreneur and membership expert. Stu shares his incredible journey from his first online sale in 2004 to co-founding the world's most popular membership platform on WordPress in 2008 and beyond. Discover how Stu's experiences and innovative ideas led to the creation of Membership.io and why he believes that a membership model is essential for business success. Learn valuable insights on launching and sustaining a membership, the importance of customer onboarding, and how to avoid common pitfalls. Plus, get an inside look at Stu and his wife Amy's philanthropic efforts with the Village Impact charity. Perfect for entrepreneurs, business owners, and leaders looking to create predictable profits and build lasting customer relationships. Don't miss out on this transformative episode!

🔥 Enjoyed this episode? Hit the thumbs-up button and subscribe for more insights on transforming your business. 🚀

🚀 Turn Your Passion into Predictable Profits!

Imagine transforming what you already know and love into a thriving membership business that generates consistent monthly income. https://membershipworkshop.com?ref=r5z3u

Join Stu McLaren's FREE Membership Workshop from May 8–15 and discover:

How to identify your perfect membership niche
Proven strategies to attract and retain loyal members
Step-by-step guidance to launch your membership site successfully

This exclusive workshop is available only once a year, and spots are limited. Don't miss this opportunity to build a business that offers freedom, impact, and recurring revenue. https://membershipworkshop.com?ref=r5z3u

Remember I am donating 50% from any affiliate commissions to the charity, Village Impact.

#MembershipModel #RecurringRevenue #BusinessGrowth #PredictableProfits #Entrepreneurship #BusinessStrategy

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Stu Mclaren:

Website: https://stu.me/

LinkedIn: https://www.linkedin.com/in/stumclaren/

Facebook: https://www.facebook.com/stumclaren

Instagram: https://www.instagram.com/stumclaren/

Youtube: https://www.youtube.com/@StuMe

Twitter/X: https://x.com/StuMcLaren

Tiktok:https://www.tiktok.com/@stumclaren

Buy the book:

Predictable Profits: Transform Your Business from One-Off Sales to Recurring Revenue with Memberships and Subscriptions

Amazon - https://a.co/d/1xLPM2G

Website - https://stu.me/predictable-profits

Support Village Impact here: https://villageimpact.com/

Why Most People HATE Your Ideas (And How to Make Them Listen!)

Tue, 08 Apr 2025 06:30:00 +1000

In this episode of Chats with Jason, host Jason S. Bradshaw interviews bestselling author and expert communicator Neil Gordon. Neil, who has a rich background in editorial work at Penguin Random House, shares his journey from struggling reader to influential author and consultant. The discussion emphasizes the importance of convincing your audience that change is possible, rather than simply bombarding them with information. Neil introduces his latest book, The Most Powerful Sentence of All Time, and delves into the art of persuasion through storytelling. This episode is a must-watch for public speakers, communicators, marketers, business leaders and entrepreneurs looking to elevate their message and engage their audience more effectively. Tune in to learn actionable tips on how to make your message heard and transform your business.

🔥 Smash that like button and hit subscribe to unlock more game-changing business transformation content! Don't miss out on future episodes that could revolutionize your business. 🚀

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Neil Gordon:

Website: https://neilcanhelp.com/

LinkedIn: https://www.linkedin.com/in/neilcanhelp/

Facebook: https://www.facebook.com/neilcanhelp

Youtube: https://www.youtube.com/@neilcanhelp1071

Twitter/X: https://x.com/neilcanhelp

Tiktok: https://x.com/neilcanhelp

Buy the book: The Most Powerful Sentence of All Time: A Fable About Persuasion - https://a.co/d/9nU1j69

REVEALED: The SHOCKING Truth About Brand Marketing Secrets

Wed, 02 Apr 2025 06:30:00 +1000

In this episode of 'Chats With Jason', host Jason S. Bradshaw welcomes Kathryn Strachan—a renowned keynote speaker, fractional CMO, strategy consultant, and author. Kathryn shares insights from her new book 'Scaling for Success: How to Build a Brand That Breaks Barriers' and gives invaluable advice on effective marketing strategies, the importance of personal branding, and how to identify and target your ideal audience. Learn how she single-handedly grew Copy House to a $2 million annual revenue business and why investing in marketing is essential for business growth. Don't miss out on Kathryn's expert tips for marketers, business owners, entrepreneurs, and startups!

Like and subscribe for more business transformation content.

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Kathryn Strachan:

LinkedIn: https://www.linkedin.com/in/kathryn-strachan/

Podcast: https://open.spotify.com/show/68ivLxoRC75Ju4c8SzpHTh?si=fb0f1958bdc34af8

Buy the book: Scaling for Success: How to Build a Brand that Breaks Barriers - https://a.co/d/iJNtsHn

The Hidden Secrets Of Sales Compensation: Are You Being Cheated?

Tue, 25 Mar 2025 06:30:00 +1000

Welcome to Chats with Jason! We are joined by Christopher Goff, bestselling author and sales compensation expert. We discuss hiring strategies, sales talent onboarding, and compensation practices. Christopher shares insights on finding culture-fit candidates, retaining top performers, and managing pay transparency. Essential listening for business leaders and sales professionals looking to improve their operations. Like, subscribe, and leave a 5-star review!

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Christopher Goff:

Website: https://www.salescompguy.com

LinkedIn: https://www.linkedin.com/in/christopherjgoff

Instagram: https://www.instagram.com/salescompguy/

Facebook: https://www.facebook.com/salescompguy

Pinterest: https://www.pinterest.com/salescompguy/

YouTube: https://www.youtube.com/@salescompguy

Buy the books:

Starting Simple: Sales Compensation - https://a.co/d/dTI6bFB

Starting Simple: Sales Compensation Workbook - https://a.co/d/0EnU0vf

Starting Simple: Finding Fairness - https://a.co/d/h5Wj1yx

Pay Transparency: Readying Your Organization for Pay Equity Legislation - https://a.co/d/g9r7kBP

Hiring for Sales: The Essential Guide to Navigating the Sales Talent Acquisition Process - https://a.co/d/8gNGTof

#SalesCompensation #CompStrategy #BusinessLeadership #BusinessPodcast #CompensationPlanning #SalesSuccess #BusinessGrowth #ChatsWithJason

Build An Epic Sales Team With D2D Expert’s Carnivore-Like Secrets

Tue, 18 Mar 2025 06:30:00 +1000

In this episode of 'Chats with Jason,' host Jason S. Bradshaw sits down with Sam Taggart, an inspiring entrepreneur who transitioned from being a door-to-door salesman to the CEO of a multimillion dollar business. Sam, a bestselling author, shares his journey, the mindset needed for sales success, and practical strategies from his book 'Eat What You Kill: Becoming a Sales Carnivore.' Sam discusses the importance of integrity in sales, building successful sales teams, and the power of direct sales in today's AI-driven market. Whether you're a business owner, leader, or sales manager, this episode is packed with valuable insights to elevate your sales game. Don't miss Sam's advice on leading from the front and his challenge to sales professionals for a 'hell week' of intense focus. Tune in for actionable tips and inspiring stories. Subscribe and follow for more transformational business insights.

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Sam Taggart:

Website: https://thesamtaggart.com/

LinkedIn: https://www.linkedin.com/in/sam-taggart-27256962/

Instagram: https://www.instagram.com/thesamtaggart/

Facebook: https://www.facebook.com/sam.taggart.9

Twitter: https://x.com/D2Dexperts

YouTube: https://www.youtube.com/c/D2DExperts

Buy the book: Eat What You Kill: Becoming a Sales Carnivore - https://a.co/d/ho71vJF

#SalesLeadership #D2DSales #BusinessGrowth #Entrepreneurship #SalesTraining #SalesStrategy #SalesPerformance #BusinessDevelopment #SalesMotivation

Meta's CX Queen Shares Mind-Blowing Secrets To Customer-Centric Cultures That Will Skyrocket Business Growth!

Tue, 11 Mar 2025 06:30:00 +1000

Welcome to another edition of Chats with Jason! Host Jason S. Bradshaw sits down with the renowned Blake Morgan, a multi-time bestselling author and the 'Queen of CX,' to delve into the fascinating world of customer experience. From Blake's accidental journey into CX to insights about the impact of AI and technology, this episode is packed with valuable advice for business owners, leaders, customer experience managers, and sales and marketing professionals. Discover how to foster a customer-centric culture, the importance of employee experience, and actionable steps for immediate improvement. Don't miss out on the pearls of wisdom from one of the leading voices in customer experience!

Follow Jason S Bradshaw:

LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/

Instagram: https://www.instagram.com/jasonsbradshaw/

Follow Blake Morgan:

Website: https://www.blakemichellemorgan.com/

LinkedIn: https://www.linkedin.com/in/blakemichellemorgan/

Instagram: https://www.instagram.com/blakemmorgan/

YouTube: https://www.youtube.com/c/BlakeMorganCustExp

Twitter: https://x.com/BlakeMichelleM

Facebook: https://www.facebook.com/CustomerExperienceBlake/

Buy the books:

More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences - https://a.co/d/bBHencO
The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer - https://a.co/d/dyuLiNf
The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business - https://a.co/d/46AoJfW

#CustomerExperience #CX #BusinessGrowth #LeadershipTips #CustomerService #EmployeeExperience #CustomerCentric #BlakeMorgan #ChatsWithJason #BusinessPodcast #CustomerJourney #BusinessTransformation #AI

SHOCKING TRUTH: Product Managers Who Can't Evolve Are DOOMED

Wed, 05 Mar 2025 06:30:00 +1000

In this episode of Chats With Jason, product expert Diana Stepner shares insights from her 20+ years in leadership and innovation. Discover the four key experience elements, Diana's career journey through companies like Monster and Pearson, and practical advice on product management evolution. Learn about gathering customer feedback, balancing stakeholder needs, and future-proofing your career through active listening. This episode offers essential strategies to elevate your product management skills and transform your business.

#ProductManagement #CareerDevelopment #ProductLeadership #CustomerExperience #NextGenProductManagement #FutureProofYourCareer #LeadershipCoaching

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Website: https://www.dianastepner.com/

LinkedIn: https://www.linkedin.com/in/dianas/

Buy the book - Next-Gen Product Management: Future Proof Your Career: https://a.co/d/g2IMP5w

How to Leave Your 9-5 Job and Build a Thriving Business

Wed, 26 Feb 2025 06:30:00 +1000

In this episode of 'Chats with Jason,' host Jason S. Bradshaw is joined by Maxwell Nee—an award-winning entrepreneur. Maxwell shares his inspiring journey from a successful corporate analyst at Commonwealth Bank to becoming an investor and Chief Revenue Officer at ScoreApp, a quiz marketing platform. This episode delves into Maxwell's background, his career transition, key advice for aspiring entrepreneurs, and the benefits of using ScoreApp for lead generation and data collection. Perfect for business owners, startups, and anyone planning to start a business, this episode is packed with insights and actionable strategies. Plus, discover how you can get a free copy of the Scorecard Marketing book!

#BusinessSuccess #Entrepreneurship #CareerChange #StartupTips #ScoreAppMarketing

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Website: https://www.scoreapp.com/

LinkedIn: https://www.linkedin.com/in/maxwellnee/

Instagram: https://www.instagram.com/maxwellprincenee/

Get Free Book Here: https://scorecardmarketingbook.scoreapp.com/

From Shark Tank Rejection to SpaceX and Global Success

Thu, 20 Feb 2025 06:30:00 +1000

From Shark Tank Rejection to SpaceX and Global Success: Dr. Rob Yonover's Lessons in Tenacity

Join host Jason S Bradshaw for an enlightening episode of Chats With Jason featuring Dr. Robert Yonover. A PhD holder in Geochemistry and Volcanology, Dr. Yonover has built his career on innovation. He's the inventor of the SEE/RESCUE® Streamer, a lifesaving device that—despite initial rejection on Shark Tank—is now used by military forces worldwide and SpaceX. Listen as Dr. Yonover shares his journey, revealing how to overcome setbacks through persistence and offering practical wisdom for inventors and business leaders. This episode is essential listening for entrepreneurs, business owners, and anyone seeking to transform rejection into triumph.

#SharkTank #Innovation #Entrepreneurship #Invention #BusinessSuccess #SpaceX #Resilience #StartupLife #InventorLife #STEM #BusinessGrowth #Leadership #Persistence #LifeSaving #SeeRescueStreamer

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Hardcore Inventing: Invent, Protect, Promote, and Profit From Your Ideas

Follow Dr. Rob Yonover:

Website:http://seerescuestreamer.com/

LinkedIn: https://www.linkedin.com/in/dr-robert-yonover-732b84/

Instagram: https://www.instagram.com/robyonover/

Twitter/X: https://x.com/robyonover

Buy See/Rescue® Streamer at Amazon: https://a.co/d/c0ffX8g

Books:

4 Helpful Tips To Deliver A Winning Pitch Every Time

Fri, 14 Feb 2025 06:30:00 +1000

In this compelling interview, Edward Wise, ex-CEO of Omnicom Health Group, reveals the insights from his book "The Total Pitch." He articulates a systematic approach to successful pitching, focusing on the importance of a single-minded idea that resonates with customers, understanding their motivators and barriers, and being judicious in selecting opportunities. Furthermore, Wise underscores the necessity of dedicated rehearsal time, advocating for at least two days to ensure a polished performance. Tune in to gain valuable knowledge that can enhance your pitching capabilities.

#PitchingStrategies #Leadership #TheTotalPitch

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Book: The Total Pitch: An end-to-end guide to winning the pitch every step of the way

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Website: https://www.edwardwise.com/

LinkedIn: https://www.linkedin.com/in/edwise/

How to Navigate Digital Change: Tech Expert’s Guide to Future Proofing Your Business

Tue, 04 Feb 2025 06:30:00 +1000

Join Jason S. Bradshaw and Dr. Alex Heublein, President of Netsurit US, as they dive into strategies for leveraging digital technologies to transform the business experience. With over 30 years in the IT industry, Dr. Heublein shares insights on overcoming legacy systems, adopting flexible solutions, and harnessing AI for business resilience. Learn how to future proof your business and stay ahead of the competition in this insightful episode of Chats With Jason.

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Website: https://netsurit.com/en-us/

LinkedIn: https://www.linkedin.com/in/alexheublein/

Practical Guide To Rethinking Your CRM Approach

Tue, 28 Jan 2025 06:30:00 +1000

Learn why bestselling author Tommy Clifford believes it's time to "Rethink Everything You Know About CRM." From turning your database into a revenue-generating data bank to unlocking hidden AI powers, learn how to transform your customer relationships. Whether you're using spreadsheets, post-it notes, or sophisticated software, learn how to turn your basic database into a powerful revenue-generating tool.

#CRM #BusinessGrowth #CustomerRelationships #BusinessTips #SalesStrategy

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Follow Tommy Clifford:

Website: https://www.soez.pro/

LinkedIn:https://www.linkedin.com/in/tommytrc

X/Twitter: https://x.com/tommytrc

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Tiktok: https://www.tiktok.com/@tommytrc

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Buy the book - Rethink Everything You 'Know' About A CRM https://a.co/d/hWs4uff

How to Remember Names: Memory Expert's 3-Step Method

Tue, 21 Jan 2025 06:30:00 +1000

Discover the proven three-step method (Look, Listen, Link) to remember everyone you meet! Bob Miller, former magician turned memory expert and author of "Remember The Room," shares his secrets for instantly remembering names at networking events and business meetings. Learn practical tips for converting names into memorable images, creating lasting impressions, and building better business relationships. Whether you're a networking pro or struggle with names, these game-changing memory techniques will transform how you connect with people!

#MemoryTechniques #NetworkingTips #BusinessSkills #PersonalDevelopment #RememberNames

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Website: https://www.memorymagic.info/

Workshop Emails: https://memorymagic.info/email

LinkedIn:https://www.linkedin.com/in/bob-miller-9a8453337/

X/Twitter: https://x.com/BobMillerAuthor

Buy the book - Remember The Room: How to Remember Everyone You Meet at an Event: https://a.co/d/bftkZ9s

Amazon Expert And Author Isaac Kuhlman on Building Million-Dollar

Tue, 14 Jan 2025 06:30:00 +1000

In this episode of Chats With Jason, Amazon FBA expert and bestselling author Isaac Kuhlman shares how he transforms struggling businesses through customer-focused strategies. Learn how prioritizing customer experience over sales helped turn losses into consistent profits. Kuhlman demonstrates that business success comes from solving customer problems and creating exceptional experiences, not just selling products.

#CustomerExperience #BusinessGrowth #Marketing #AmazonFBA #BusinessSuccess

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Website: http://isaackuhlman.com/

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YouTube: https://www.youtube.com/@theoriginalamazoncoach

Buy the book - You Are a Great Marketer: You Just Don't Know It: https://a.co/d/3Ul5CG1

Revolutionizing Marketing Strategy: No BS Approach with Dave Mastovich

Tue, 07 Jan 2025 06:30:00 +1000

Join host Jason S. Bradshaw and marketing expert Dave Mastovich as they dive into the world of "No Bullshit Marketing."In this eye-opening episode, learn how to systematically gather customer insights, leverage employee marketing, and transform your business through effective marketing strategies. Dave shares his experience growing UPMC from $1B to $10B, and reveals why both corporate leaders and entrepreneurs struggle with marketing effectiveness. Discover the untapped power of referral marketing and why treating employees as marketing assets can be your biggest differentiator.

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