<![CDATA[Content Components]]>fb28c16f-0c49-5547-84a9-f173afe011f4Tue, 16 Jul 2024 13:00:37 +0000Captivate.fmRen Taylorhttps://artwork.captivate.fm/283ca7a3-3241-4896-9840-7e94d3050dd2/L8bfg_SjgL0cFIGFVZt584Ps.pngContent ComponentsRen TaylorRen TaylorA single topic podcast made of bite-sized content strategy conversations. https://heretto.com/project/content-components-podcast/trueepisodichttps://feeds.captivate.fm/components-pod/nopodcastOmnichannel Customer Experiences with Kevin P. Nichols - Pt. 2Omnichannel Customer Experiences with Kevin P. Nichols - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kevin

Kevin is an award-winning thought leader, digital industry enthusiast and author with more than 25 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on digital strategy and content for dozens of global, Fortune 100 brands. In 2016 he launched AvenueCX with Rebecca Schneider. At AvenueCX he works with global brands to help them improve their brand, content, and customer experiences. He is an expert on content strategy for customer journey optimization, personalization, omnichannel, and enterprise content strategy. Kevin is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also the chair of Content Strategy Alliance Best Practices initiative.

He started his career in the mid-1990s while a graduate student at Harvard University working for a Sabre Foundation, a non-profit book donation organization. His studies led him to Bosnia and Herzegovina, where he produced and significantly contributed to Nobel Laureate Physicians for Human Rights Watch website. He became a user experience lead at Sapient and later, a key architect of MITOpenCourseWare’s website where he contributed to publishing processes for an initiative that changed the face of global, online education. He went on to Molecular where he helped a global Fortune 10 brand redefine its external messaging and internal processes to support it. He built one of the of the strongest and largest content strategy teams in the world for SapientNitro. In June, 2015, Kevin left SapientNitro to focus on launching a company with Rebecca Schneider, AvenueCX. Kevin is committed to international human rights, especially those of refugees.

Connect with Kevin on LinkedIn

Visit his website

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kevin

Kevin is an award-winning thought leader, digital industry enthusiast and author with more than 25 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on digital strategy and content for dozens of global, Fortune 100 brands. In 2016 he launched AvenueCX with Rebecca Schneider. At AvenueCX he works with global brands to help them improve their brand, content, and customer experiences. He is an expert on content strategy for customer journey optimization, personalization, omnichannel, and enterprise content strategy. Kevin is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also the chair of Content Strategy Alliance Best Practices initiative.

He started his career in the mid-1990s while a graduate student at Harvard University working for a Sabre Foundation, a non-profit book donation organization. His studies led him to Bosnia and Herzegovina, where he produced and significantly contributed to Nobel Laureate Physicians for Human Rights Watch website. He became a user experience lead at Sapient and later, a key architect of MITOpenCourseWare’s website where he contributed to publishing processes for an initiative that changed the face of global, online education. He went on to Molecular where he helped a global Fortune 10 brand redefine its external messaging and internal processes to support it. He built one of the of the strongest and largest content strategy teams in the world for SapientNitro. In June, 2015, Kevin left SapientNitro to focus on launching a company with Rebecca Schneider, AvenueCX. Kevin is committed to international human rights, especially those of refugees.

Connect with Kevin on LinkedIn

Visit his website

]]>b676abf5-4e6f-4a46-b971-3a7269b1761eTue, 09 Jul 2024 06:00:00 -040019:37falsefull8080Ren TaylorOmnichannel Customer Experiences with Kevin P. Nichols - Pt. 1Omnichannel Customer Experiences with Kevin P. Nichols - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kevin

Kevin is an award-winning thought leader, digital industry enthusiast and author with more than 25 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on digital strategy and content for dozens of global, Fortune 100 brands. In 2016 he launched AvenueCX with Rebecca Schneider. At AvenueCX he works with global brands to help them improve their brand, content, and customer experiences. He is an expert on content strategy for customer journey optimization, personalization, omnichannel, and enterprise content strategy. Kevin is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also the chair of Content Strategy Alliance Best Practices initiative.

He started his career in the mid-1990s while a graduate student at Harvard University working for a Sabre Foundation, a non-profit book donation organization. His studies led him to Bosnia and Herzegovina, where he produced and significantly contributed to Nobel Laureate Physicians for Human Rights Watch website. He became a user experience lead at Sapient and later, a key architect of MITOpenCourseWare’s website where he contributed to publishing processes for an initiative that changed the face of global, online education. He went on to Molecular where he helped a global Fortune 10 brand redefine its external messaging and internal processes to support it. He built one of the of the strongest and largest content strategy teams in the world for SapientNitro. In June, 2015, Kevin left SapientNitro to focus on launching a company with Rebecca Schneider, AvenueCX. Kevin is committed to international human rights, especially those of refugees.

Connect with Kevin on LinkedIn

Visit his website

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kevin

Kevin is an award-winning thought leader, digital industry enthusiast and author with more than 25 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on digital strategy and content for dozens of global, Fortune 100 brands. In 2016 he launched AvenueCX with Rebecca Schneider. At AvenueCX he works with global brands to help them improve their brand, content, and customer experiences. He is an expert on content strategy for customer journey optimization, personalization, omnichannel, and enterprise content strategy. Kevin is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also the chair of Content Strategy Alliance Best Practices initiative.

He started his career in the mid-1990s while a graduate student at Harvard University working for a Sabre Foundation, a non-profit book donation organization. His studies led him to Bosnia and Herzegovina, where he produced and significantly contributed to Nobel Laureate Physicians for Human Rights Watch website. He became a user experience lead at Sapient and later, a key architect of MITOpenCourseWare’s website where he contributed to publishing processes for an initiative that changed the face of global, online education. He went on to Molecular where he helped a global Fortune 10 brand redefine its external messaging and internal processes to support it. He built one of the of the strongest and largest content strategy teams in the world for SapientNitro. In June, 2015, Kevin left SapientNitro to focus on launching a company with Rebecca Schneider, AvenueCX. Kevin is committed to international human rights, especially those of refugees.

Connect with Kevin on LinkedIn

Visit his website

]]>a85715f0-4f54-4ebe-bd37-1e5ba709b415Tue, 02 Jul 2024 06:00:00 -040024:16falsefull7979Ren TaylorComponents Live! The State of Customer Self-Service Report 2024Components Live! The State of Customer Self-Service Report 2024Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

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]]>Components Live

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]]>262a3440-8fc5-4d87-9b7c-6b293f6bf34aFri, 28 Jun 2024 15:30:00 -040016:28falsefull8181Ren TaylorComponents Live! - 6/21/2024 - Why Engineers Should Study PhilosophyComponents Live! - 6/21/2024 - Why Engineers Should Study PhilosophyComponents Live

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]]>d1d07d85-8cb3-489c-9d58-0eb1007a2b04Fri, 21 Jun 2024 15:30:00 -040015:12falsefull7878Ren TaylorTranslation, Localization, Globalization: Oh My! with Loy Searle - Pt. 2Translation, Localization, Globalization: Oh My! with Loy Searle - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Loy:

Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness.

Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams.

She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything.

Connect with Loy on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Loy:

Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness.

Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams.

She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything.

Connect with Loy on LinkedIn

]]>eb28dd73-964f-46c0-95fa-a219c60ae8a4Tue, 18 Jun 2024 07:00:00 -040030:35falsefull7777Ren TaylorTranslation, Localization, Globalization: Oh My! with Loy Searle - Pt. 1Translation, Localization, Globalization: Oh My! with Loy Searle - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Loy:

Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness.

Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams.

She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything.

Connect with Loy on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Loy:

Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness.

Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams.

She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything.

Connect with Loy on LinkedIn

]]>f05901aa-188c-4897-8e03-7e9d859446acTue, 11 Jun 2024 07:00:00 -040028:11falsefull7676Ren TaylorComponents Live! - 6/7/24 - Is Agile Killing Your Results?Components Live! - 6/7/24 - Is Agile Killing Your Results?Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

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]]>Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


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]]>1498343e-4ad5-4bff-99cf-5c9fa693d72eFri, 07 Jun 2024 15:30:00 -040019:15falsefull7575Ren TaylorThe Afterword with Jason Swarts - Pt. 2The Afterword with Jason Swarts - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jason:

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. He regularly teaches courses on documentation practices, networks, and discourse analysis. His research focuses on interrelated areas of genre studies, computer-mediated communication, networks, knowledge work, and knowledge communities.

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jason:

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. He regularly teaches courses on documentation practices, networks, and discourse analysis. His research focuses on interrelated areas of genre studies, computer-mediated communication, networks, knowledge work, and knowledge communities.

]]>feadbaab-4d17-46d8-b3d2-28904da1e803Tue, 04 Jun 2024 06:00:00 -040016:54falsefull7474Ren TaylorComponents Live! - 5/31/24 - Who should do what in docs these days?Components Live! - 5/31/24 - Who should do what in docs these days?Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

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]]>Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>f6769cec-2911-4378-98eb-a19e5b72fd4eFri, 31 May 2024 15:30:00 -040018:40falsefull7575Ren TaylorThe Afterword with Jason Swarts - Pt. 1The Afterword with Jason Swarts - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jason:

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. He regularly teaches courses on documentation practices, networks, and discourse analysis. His research focuses on interrelated areas of genre studies, computer-mediated communication, networks, knowledge work, and knowledge communities.

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jason:

Jason Swarts is a professor of technical communication and Head of the Department of English at North Carolina State University. He regularly teaches courses on documentation practices, networks, and discourse analysis. His research focuses on interrelated areas of genre studies, computer-mediated communication, networks, knowledge work, and knowledge communities.

]]>7aa14e1b-01ba-46b6-8ff4-ada124bafcceTue, 28 May 2024 06:00:00 -040017:36falsefull7373Ren TaylorThe Secret Society of Content Governance Enthusiasts with Kate Kenyon - Pt. 2The Secret Society of Content Governance Enthusiasts with Kate Kenyon - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kate:

Kate specializes in content platforms and operations for companies who want their content to work across multiple platforms and countries. She designs and runs content operations teams to get (the right) content made, repeatedly, at scale.

She excels at

  • Content leadership from creation through to management and orchestration
  • Platform strategy and operations for CMS, CRM, TMS.
  • Team management and up-skilling across content, localisation, and UX teams

Kate on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kate:

Kate specializes in content platforms and operations for companies who want their content to work across multiple platforms and countries. She designs and runs content operations teams to get (the right) content made, repeatedly, at scale.

She excels at

  • Content leadership from creation through to management and orchestration
  • Platform strategy and operations for CMS, CRM, TMS.
  • Team management and up-skilling across content, localisation, and UX teams

Kate on LinkedIn

]]>f2d6c161-8c57-4e4e-a2ae-47f5f50922abTue, 21 May 2024 06:00:00 -040018:57falsefull7272Ren TaylorComponents Live! - 5/3/24 - Where's the value in AI?Components Live! - 5/3/24 - Where's the value in AI?Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>5d500211-aa54-4067-a092-fb3779d43deeFri, 17 May 2024 15:58:00 -040019:41falsefull7373Ren TaylorThe Secret Society of Content Governance Enthusiasts with Kate Kenyon - Pt. 1The Secret Society of Content Governance Enthusiasts with Kate Kenyon - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kate:

Kate specializes in content platforms and operations for companies who want their content to work across multiple platforms and countries. She designs and runs content operations teams to get (the right) content made, repeatedly, at scale.

She excels at

  • Content leadership from creation through to management and orchestration
  • Platform strategy and operations for CMS, CRM, TMS.
  • Team management and up-skilling across content, localisation, and UX teams

Kate on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Kate:

Kate specializes in content platforms and operations for companies who want their content to work across multiple platforms and countries. She designs and runs content operations teams to get (the right) content made, repeatedly, at scale.

She excels at

  • Content leadership from creation through to management and orchestration
  • Platform strategy and operations for CMS, CRM, TMS.
  • Team management and up-skilling across content, localisation, and UX teams

Kate on LinkedIn

]]>55013bb2-652a-4df0-b873-c081f0860d02Tue, 14 May 2024 06:00:00 -040016:22falsefull7171Ren TaylorDefining Content Operations with Rahel Bailie - Pt. 2Defining Content Operations with Rahel Bailie - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Rahel:

Rahel is a results-driven consultant with deep experience in digital transformation and a strong track record of delivering content ecosystems in the context of digital strategy projects, often in environments with complex content delivery requirements. Developing expertise in conversation design. She is the professional who delivers the hard truths and sometimes difficult prescriptions that help organisations leverage their content as a business asset.

Rahel on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Rahel:

Rahel is a results-driven consultant with deep experience in digital transformation and a strong track record of delivering content ecosystems in the context of digital strategy projects, often in environments with complex content delivery requirements. Developing expertise in conversation design. She is the professional who delivers the hard truths and sometimes difficult prescriptions that help organisations leverage their content as a business asset.

Rahel on LinkedIn

]]>9078c0d7-5826-416d-9af8-e60b9600604bTue, 07 May 2024 06:00:00 -040020:43falsefull7070Ren TaylorComponents Live! - 5/3/24 - Stop Trying to Delight Your CustomersComponents Live! - 5/3/24 - Stop Trying to Delight Your CustomersComponents Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

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]]>Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>1fd07787-8a61-4c88-ba08-66da97b5be65Fri, 03 May 2024 15:45:00 -040019:56falsefull7171Ren TaylorDefining Content Operations with Rahel Bailie - Pt. 1Defining Content Operations with Rahel Bailie - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Rahel:

Rahel is a results-driven consultant with deep experience in digital transformation and a strong track record of delivering content ecosystems in the context of digital strategy projects, often in environments with complex content delivery requirements. Developing expertise in conversation design. She is the professional who delivers the hard truths and sometimes difficult prescriptions that help organisations leverage their content as a business asset.

Rahel on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Rahel:

Rahel is a results-driven consultant with deep experience in digital transformation and a strong track record of delivering content ecosystems in the context of digital strategy projects, often in environments with complex content delivery requirements. Developing expertise in conversation design. She is the professional who delivers the hard truths and sometimes difficult prescriptions that help organisations leverage their content as a business asset.

Rahel on LinkedIn

]]>18c97655-adef-4e9e-a489-54b16f272253Tue, 30 Apr 2024 06:00:00 -040022:17falsefull6969Ren TaylorComponents Live! - 4/26/24 - Welcome to the Post-Localization EraComponents Live! - 4/26/24 - Welcome to the Post-Localization EraComponents Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>1daffa20-d98e-4a1e-8268-9313a61f8cb1Fri, 26 Apr 2024 15:21:00 -040018:09falsefull6868Ren TaylorYou're Here Because of People with Jonathan McFadden - Pt. 2You're Here Because of People with Jonathan McFadden - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jonathan:

Jon is a senior content designer at I'm a senior content designer at Shopify, where he works on Shop, the company's shopping and tracking app. He's been a content strategist and copywriter for a national fintech company; a brand journalist and content writer for a mortgage lender; and a newspaper reporter who covered murder and mayhem, startups and mom-and-pops, and local politics.

Jonathan on Medium

Jonathan on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jonathan:

Jon is a senior content designer at I'm a senior content designer at Shopify, where he works on Shop, the company's shopping and tracking app. He's been a content strategist and copywriter for a national fintech company; a brand journalist and content writer for a mortgage lender; and a newspaper reporter who covered murder and mayhem, startups and mom-and-pops, and local politics.

Jonathan on Medium

Jonathan on LinkedIn

]]>ae0efc4e-347f-438a-9d69-1422c60b7410Tue, 23 Apr 2024 06:00:00 -040024:22falsefull6767Ren TaylorComponents Live! - 4/19/24 - We need more writers!Components Live! - 4/19/24 - We need more writers!Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>Components Live

Your Friday content rundown to wind down the work week. Join us live on LinkedIn or YouTube at 3pm ET.

Hosts:


This weeks topics:


]]>d0aaf6a9-81be-4238-9345-1b459eb76eafFri, 19 Apr 2024 15:28:00 -040018:45falsefull6868Ren TaylorYou're Here Because of People with Jonathan McFadden - Pt. 1You're Here Because of People with Jonathan McFadden - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jonathan:

Jon is a senior content designer at Red Ventures, where he uses words to create better user experiences across digital products. He's been a content strategist and copywriter for a national fintech company; a brand journalist and content writer for a mortgage lender; and a newspaper reporter who covered murder and mayhem, startups and mom-and-pops, and local politics.

Jonathan on Medium

Jonathan on LinkedIn

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Jonathan:

Jon is a senior content designer at Red Ventures, where he uses words to create better user experiences across digital products. He's been a content strategist and copywriter for a national fintech company; a brand journalist and content writer for a mortgage lender; and a newspaper reporter who covered murder and mayhem, startups and mom-and-pops, and local politics.

Jonathan on Medium

Jonathan on LinkedIn

]]>ef4d8c49-2127-4f33-be10-64ad346bc47dTue, 16 Apr 2024 06:00:00 -040020:37falsefull6666Ren TaylorComponents Live! - 4/12/24Components Live! - 4/12/24Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>ab6c6758-26e9-4532-a20a-dd30d458f0c0Fri, 12 Apr 2024 15:00:00 -040018:25falsefull6565Ren TaylorThe Business Case of Content Ops with Sarah O'Keefe - Pt. 2The Business Case of Content Ops with Sarah O'Keefe - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Sarah:

Sarah O’Keefe, Chief Executive Officer, founded Scriptorium in 1997 to work at the intersection of content, technology, and publishing.

Today, she leads an organization known for expertise in solving business-critical content problems with a special focus on product and technical content.

Sarah identifies and assesses new trends and their effects on the industry. Her analysis is widely followed on Scriptorium’s blog and in other publications. As an experienced public speaker, she is in demand at conferences worldwide.

In 2016, MindTouch named her as an “unparalleled” content strategy influencer.

Sarah holds a BA from Duke University and is bilingual in English and German.

Sarah on LinkedIn

Learn more about Scriptorium

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Sarah:

Sarah O’Keefe, Chief Executive Officer, founded Scriptorium in 1997 to work at the intersection of content, technology, and publishing.

Today, she leads an organization known for expertise in solving business-critical content problems with a special focus on product and technical content.

Sarah identifies and assesses new trends and their effects on the industry. Her analysis is widely followed on Scriptorium’s blog and in other publications. As an experienced public speaker, she is in demand at conferences worldwide.

In 2016, MindTouch named her as an “unparalleled” content strategy influencer.

Sarah holds a BA from Duke University and is bilingual in English and German.

Sarah on LinkedIn

Learn more about Scriptorium

]]>1f067ec5-7b8a-4c3f-a770-992e5af95bceTue, 09 Apr 2024 07:00:00 -040024:10falsefull6464Ren TaylorThe Business Case of Content Ops with Sarah O'Keefe - Pt. 1The Business Case of Content Ops with Sarah O'Keefe - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Sarah:

Sarah O’Keefe, Chief Executive Officer, founded Scriptorium in 1997 to work at the intersection of content, technology, and publishing.

Today, she leads an organization known for expertise in solving business-critical content problems with a special focus on product and technical content.

Sarah identifies and assesses new trends and their effects on the industry. Her analysis is widely followed on Scriptorium’s blog and in other publications. As an experienced public speaker, she is in demand at conferences worldwide.

In 2016, MindTouch named her as an “unparalleled” content strategy influencer.

Sarah holds a BA from Duke University and is bilingual in English and German.

Sarah on LinkedIn

Learn more about Scriptorium

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here

About Sarah:

Sarah O’Keefe, Chief Executive Officer, founded Scriptorium in 1997 to work at the intersection of content, technology, and publishing.

Today, she leads an organization known for expertise in solving business-critical content problems with a special focus on product and technical content.

Sarah identifies and assesses new trends and their effects on the industry. Her analysis is widely followed on Scriptorium’s blog and in other publications. As an experienced public speaker, she is in demand at conferences worldwide.

In 2016, MindTouch named her as an “unparalleled” content strategy influencer.

Sarah holds a BA from Duke University and is bilingual in English and German.

Sarah on LinkedIn

Learn more about Scriptorium

]]>1c5c904b-e13d-43e5-888d-307c8fc3993cTue, 02 Apr 2024 07:00:00 -040044:46falsefull6363Ren TaylorComponents Live! AI and Copyright Infringement with Casey 3/29/24Components Live! AI and Copyright Infringement with Casey 3/29/24Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week's topic: https://www.reuters.com/legal/litigation/bloomberg-asks-us-court-toss-copyright-lawsuit-over-ai-training-2024-03-25/

Girl Talk music: https://www.girltalkmusic.com/

]]>Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week's topic: https://www.reuters.com/legal/litigation/bloomberg-asks-us-court-toss-copyright-lawsuit-over-ai-training-2024-03-25/

Girl Talk music: https://www.girltalkmusic.com/

]]>2eb53c82-6711-4c3c-b3b2-1b9c249e3432Fri, 29 Mar 2024 15:25:00 -040018:05falsefull6262Ren TaylorPersonalization for Content Ops with Jeffrey MacIntyre - Pt. 2Personalization for Content Ops with Jeffrey MacIntyre - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here: https://publishing.vt.edu/site/books/e/10.21061/content_operations_evia/

About Jeffrey:

A personalization optimist and information retrieval obsessive, Jeffrey MacIntyre is an independent consultant focused on “shovel-ready” solutions to personalized, automated, and simplified customer experiences. He writes 

 Bucket List, a newsletter of tales from the trenches of his consultancy, 

 Bucket Studio. He speaks widely on the IA for AI—the role of information science in shaping connected experiences—and runs 

 Bucket Brigade, the only community for those who design such experiences. 

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here: https://publishing.vt.edu/site/books/e/10.21061/content_operations_evia/

About Jeffrey:

A personalization optimist and information retrieval obsessive, Jeffrey MacIntyre is an independent consultant focused on “shovel-ready” solutions to personalized, automated, and simplified customer experiences. He writes 

 Bucket List, a newsletter of tales from the trenches of his consultancy, 

 Bucket Studio. He speaks widely on the IA for AI—the role of information science in shaping connected experiences—and runs 

 Bucket Brigade, the only community for those who design such experiences. 

]]>f56f682b-c356-4864-a698-e3858bff0fe7Tue, 26 Mar 2024 07:00:00 -040017:35falsefull6161Ren TaylorComponents Live! - 3/22/24 with Casey JordanComponents Live! - 3/22/24 with Casey JordanJoin us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week's topic: https://youtu.be/y4qUEBlgU_w?si=y4V57DG0oAq1YWOU

Patrick's LinkedIn post: https://www.linkedin.com/posts/patrickbosek_ive-been-having-lots-of-conversations-about-activity-7176245780901429248-D7Yx?utm_source=share&utm_medium=member_desktop

]]>Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week's topic: https://youtu.be/y4qUEBlgU_w?si=y4V57DG0oAq1YWOU

Patrick's LinkedIn post: https://www.linkedin.com/posts/patrickbosek_ive-been-having-lots-of-conversations-about-activity-7176245780901429248-D7Yx?utm_source=share&utm_medium=member_desktop

]]>f0dfb297-5b4a-4d42-b08b-917e221ae4eeFri, 22 Mar 2024 16:05:00 -040019:17falsefull6262Ren TaylorPersonalization for Content Ops with Jeffrey MacIntyre - Pt. 1Personalization for Content Ops with Jeffrey MacIntyre - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here: https://publishing.vt.edu/site/books/e/10.21061/content_operations_evia/

About Jeffrey:

A personalization optimist and information retrieval obsessive, Jeffrey MacIntyre is an independent consultant focused on “shovel-ready” solutions to personalized, automated, and simplified customer experiences. He writes 

 Bucket List, a newsletter of tales from the trenches of his consultancy, 

 Bucket Studio. He speaks widely on the IA for AI—the role of information science in shaping connected experiences—and runs 

 Bucket Brigade, the only community for those who design such experiences. 

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

Get the book here: https://publishing.vt.edu/site/books/e/10.21061/content_operations_evia/

About Jeffrey:

A personalization optimist and information retrieval obsessive, Jeffrey MacIntyre is an independent consultant focused on “shovel-ready” solutions to personalized, automated, and simplified customer experiences. He writes 

 Bucket List, a newsletter of tales from the trenches of his consultancy, 

 Bucket Studio. He speaks widely on the IA for AI—the role of information science in shaping connected experiences—and runs 

 Bucket Brigade, the only community for those who design such experiences. 

]]>56548e91-e6a5-40b9-a9cb-4bd3bd926449Tue, 19 Mar 2024 07:00:00 -040025:03falsefull6060Ren TaylorComponents Live! - 3/15/24Components Live! - 3/15/24Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week's article: https://endtimes.dev/why-lowercase-letters-save-data/

Download the Content Operations book: https://publishing.vt.edu/site/books/e/10.21061/content_operations_evia/

Heretto on LinkedIn: https://www.linkedin.com/company/heretto



]]>Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week's article: https://endtimes.dev/why-lowercase-letters-save-data/

Download the Content Operations book: https://publishing.vt.edu/site/books/e/10.21061/content_operations_evia/

Heretto on LinkedIn: https://www.linkedin.com/company/heretto



]]>e9b2cb39-ece6-4584-b13a-d90f44a5be31Fri, 15 Mar 2024 15:34:00 -040016:09falsefull6262Ren TaylorContent Operations from Start to Scale with Carlos Evia - Pt. 2Content Operations from Start to Scale with Carlos Evia - Pt. 2Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

]]>83c31cdf-1e52-4c19-874d-9702d6f6faf0Tue, 12 Mar 2024 06:00:00 -040014:47falsefull5959Tim LudwigComponents Live - 3/8/24 with Casey JordanComponents Live - 3/8/24 with Casey JordanWe're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week Casey Jordan and Jarod Sickler team up!

]]>We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

This week Casey Jordan and Jarod Sickler team up!

]]>31e89c28-8d82-4662-a8bc-3ad3fa7eb15cMon, 11 Mar 2024 15:19:00 -040017:32falsefull6060Ren TaylorContent Operations from Start to Scale with Carlos Evia - Pt. 1Content Operations from Start to Scale with Carlos Evia - Pt. 1Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

]]>Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you!

]]>07848191-3894-4c57-920d-73ad4e5db331Tue, 05 Mar 2024 06:00:00 -040014:16falsefull5858Tim LudwigComponents Live - January 19, 2024Components Live - January 19, 2024We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>afa0ae0d-709b-4642-88ed-cd8f6a4c8835Fri, 01 Mar 2024 10:44:00 -040016:53falsefullTim LudwigComponents Live - January 26, 2024 with Scott AbelComponents Live - January 26, 2024 with Scott AbelWe're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>66b8471e-23ef-4911-9fd3-c1fdb4b152bcFri, 01 Mar 2024 10:42:00 -040016:44falsefullTim LudwigComponents Live - January 12, 2024Components Live - January 12, 2024We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>50d19026-ed4b-47f7-b11e-4b5432a3c73cFri, 01 Mar 2024 10:38:00 -040017:59falsefullTim LudwigComponents Live - February 23, 2024Components Live - February 23, 2024We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>We're taking Components live! Join us every Friday at 3pm EST for quick-fire insights on the latest content news, some sizzling hot takes, and answers to all of your burning questions. 🔥

]]>f4eb9859-2534-403a-a3dc-cba30a7ed089Fri, 01 Mar 2024 10:29:00 -040017:59falsefullTim Ludwig57: The New Generation of Tech Writers with Carlos Evia and Rebekka Andersen57: The New Generation of Tech Writers with Carlos Evia and Rebekka Andersen58fd4113-3b6c-473a-95f4-2398d244c9edTue, 21 Mar 2023 14:37:34 -040016:41falsefull11Tim Ludwig56: Everything IA (Information Architecture) with Amber Swope - Pt. 356: Everything IA (Information Architecture) with Amber Swope - Pt. 3985216dc-3b8e-46d7-a145-a12aa652dd38Tue, 14 Mar 2023 11:00:15 -040011:01falsefull11Tim Ludwig55: Everything IA (Information Architecture) with Amber Swope - Pt. 255: Everything IA (Information Architecture) with Amber Swope - Pt. 26ba3581e-cb8e-48c8-b5e0-8a1f2b747e44Tue, 07 Mar 2023 12:00:13 -040013:45falsefull11Tim Ludwig54: Everything IA (Information Architecture) with Amber Swope - Pt. 154: Everything IA (Information Architecture) with Amber Swope - Pt. 1Amber on LinkedIn

DITA Strategies on LinkedIn

Get the DITA Strategies Management Information Architecture User Guide: https://www.ditastrategies.com/products/miauserguide

Patrick on LinkedIn

Heretto on LinkedIn

]]>Amber on LinkedIn

DITA Strategies on LinkedIn

Get the DITA Strategies Management Information Architecture User Guide: https://www.ditastrategies.com/products/miauserguide

Patrick on LinkedIn

Heretto on LinkedIn

]]>79c75be9-3d79-475a-abe8-441c81bd1903Tue, 28 Feb 2023 12:00:13 -040025:24falsefull11Tim Ludwig53: Life Sciences, Structured Content, and AI - Oh my! with Val Swisher53: Life Sciences, Structured Content, and AI - Oh my! with Val SwisherVal Swisher on LinkedIn

Content Rules

Patrick Bosek on LinkedIn

]]>Val Swisher on LinkedIn

Content Rules

Patrick Bosek on LinkedIn

]]>a4c454ec-7e0f-4eb3-aec0-086c8078944dTue, 21 Feb 2023 15:30:44 -040011:42falsefull11In part two of Val's guest appearance, she and Patrick discuss the present and future of life sciences, including how structured content today opens them up to the world of possibilities with AI tomorrow.Tim Ludwig52: How Content Rules Uses a CCMS to Drive Sales with Val Swisher52: How Content Rules Uses a CCMS to Drive Sales with Val SwisherVal Swisher on LinkedIn

Content Rules

Patrick Bosek on LinkedIn

]]>Val Swisher on LinkedIn

Content Rules

Patrick Bosek on LinkedIn

]]>38b46171-668b-4910-b13c-4f5f5d57d9ddTue, 14 Feb 2023 12:00:13 -040015:20falsefull11Val Swisher joins Patrick Bosek for a peek behind the curtain at Content Rules. Their team uses Heretto to write, reuse, manage, and publish sales proposals and reports that wow their customers.Tim Ludwig51: Is the Genius Bar Dead?51: Is the Genius Bar Dead?Hosted by: Patrick Bosek & Jarod Sickler

Produced by: Ren Taylor

See Apple's portal for yourself: https://support.apple.com/self-service-repair

]]>Hosted by: Patrick Bosek & Jarod Sickler

Produced by: Ren Taylor

See Apple's portal for yourself: https://support.apple.com/self-service-repair

]]>de9920cd-79b3-4893-a79f-7a60928db1e7Tue, 07 Feb 2023 12:00:11 -040015:48falsefull11Welcome back to Content Components! We're kicking off Season 4 with a lively debate about Apple's new self-service portal and whether or not it marks the beginning of the end for the Genius Bar.Tim Ludwig50: Composable Future Pt. 2 with Noz Urbina50: Composable Future Pt. 2 with Noz Urbina902a3639-eda6-41c1-b0ac-8fc892aa228aTue, 17 May 2022 17:55:40 -040020:30falsefull11Tim Ludwig49: What is the Composable Future Pt. 1 with Noz Urbina49: What is the Composable Future Pt. 1 with Noz Urbina8526cf1c-4302-4356-93ba-4d2d8225cbcdTue, 10 May 2022 13:00:06 -040020:14falsefull11Tim Ludwig48. Futurism Pt. 3 - VR is Cute, but AR is Where It's At with Noz Urbina48. Futurism Pt. 3 - VR is Cute, but AR is Where It's At with Noz Urbina1526df81-a569-4c50-881f-eaebc29f8659Tue, 03 May 2022 13:51:43 -040013:40falsefull11Tim Ludwig47: Futurism Pt. 2 - Technology Moves Toward Ergonomics with Noz Urbina47: Futurism Pt. 2 - Technology Moves Toward Ergonomics with Noz Urbina92c27082-f20e-4099-b336-ed252ada1bc8Mon, 25 Apr 2022 13:00:00 -040017:48falsefull11Tim Ludwig46: Futurism: Web 3.0 and the Metaverse with Noz Urbina Pt. 146: Futurism: Web 3.0 and the Metaverse with Noz Urbina Pt. 1183b5adf-65dd-4d89-998f-65d3622d7f27Tue, 19 Apr 2022 13:00:08 -040018:34falsefull11Tim Ludwig45: Componentization Needs Strong Leadership with Jeffrey MacIntyre Pt. 345: Componentization Needs Strong Leadership with Jeffrey MacIntyre Pt. 3539a00cb-79c3-4135-a759-d30ec54cc0e0Tue, 12 Apr 2022 13:00:08 -040010:31falsefull11Tim Ludwig44: Componentization with Jeffrey MacIntyre Pt. 244: Componentization with Jeffrey MacIntyre Pt. 2942f47f1-d797-4514-baa9-bb513373dd5eTue, 05 Apr 2022 13:00:07 -040015:07falsefull11Tim Ludwig43: Componentization and Entity Resolution with Jeffrey MacIntyre Pt. 143: Componentization and Entity Resolution with Jeffrey MacIntyre Pt. 175ca1c3d-12d4-4e46-a78f-42cd30ff8ae8Tue, 29 Mar 2022 13:00:07 -040013:01falsefull11Tim Ludwig42: Digital Proximity Pt. 242: Digital Proximity Pt. 288a09b28-7ffc-48ef-ac72-3a8c4391b788Tue, 22 Mar 2022 13:00:07 -040012:31falsefull11Tim Ludwig41: Digital Proximity (But for Real) Pt. 141: Digital Proximity (But for Real) Pt. 1d053f59c-e824-46f3-8f6a-c68f85287d5cTue, 15 Mar 2022 13:00:06 -040015:27falsefull11Tim Ludwig40: The History of Content According to Sarah O'Keefe (Pt. 3)40: The History of Content According to Sarah O'Keefe (Pt. 3)52f4db4c-424d-404d-9b4a-52f34d389f47Tue, 08 Mar 2022 14:00:07 -040015:19falsefull11Tim Ludwig39: The History of Content According to Sarah O'Keefe (Pt. 2)39: The History of Content According to Sarah O'Keefe (Pt. 2)a3f1bb8b-a059-4b7a-a7d7-74e94bfd9503Tue, 01 Mar 2022 14:00:07 -040013:29falsefull11Tim Ludwig38: The History of Content According to Sarah O'Keefe (Pt. 1)38: The History of Content According to Sarah O'Keefe (Pt. 1)2a4db92b-8383-4a42-849d-a64c34e128b2Tue, 22 Feb 2022 14:00:07 -040014:30falsefull11Tim Ludwig37: Oops!37: Oops!6d6d7e85-2f07-4af4-b264-1b9a5d667b91Tue, 15 Feb 2022 16:00:07 -040014:21falsefull11Tim Ludwig36: What is Heretto Deploy & Why Does it Matter?36: What is Heretto Deploy & Why Does it Matter?Learn more about Heretto Deploy here.

Get a detailed walkthrough with this tutorial.

Join the conversation on LinkedIn.

]]>Learn more about Heretto Deploy here.

Get a detailed walkthrough with this tutorial.

Join the conversation on LinkedIn.

]]>45256bd5-f7c7-48e8-8bba-3d1319e6475dTue, 08 Feb 2022 13:00:06 -040018:17falsefull11Tim LudwigSEASON 3 TEASER: Go Get Smart About SomethingSEASON 3 TEASER: Go Get Smart About Something476e886b-9f48-4d5f-8bec-ad79a9ee5e2cThu, 03 Feb 2022 18:10:22 -040002:02falsefull11Are you ready for it?Tim LudwigSEASON 2 FINALE: Rabbit Holes, ToCs, Digital Bread Crumbs & Better SearchSEASON 2 FINALE: Rabbit Holes, ToCs, Digital Bread Crumbs & Better Search9c5ef0fb-ba92-46f2-8041-5aeb23bc9c8dTue, 14 Dec 2021 20:47:24 -040021:09falsefull3636Tim Ludwig35: Intent Is Everything In Knowledge Operations35: Intent Is Everything In Knowledge Operations235a2bb1-efb1-42f0-bb4f-e065809431c8Tue, 07 Dec 2021 11:00:06 -040009:02falsefull3535This week, the conversation around knowledge operations centralizes around the intent behind knowledge.Tim Ludwig34: Knowledge Ops? Do People Really Need It? Let's Find Out34: Knowledge Ops? Do People Really Need It? Let's Find Outacee9f5a-abd1-4477-9298-fdbf0d6541a9Tue, 30 Nov 2021 11:00:08 -040012:45falsefull3434We've got ContentOps. We've got every other Ops. Where should we draw the distinction? The gang splits hairs.Tim Ludwig33: Where to Start with Ontologies & Knowledge Graphs IRL (ft. Yanko Ivanov)33: Where to Start with Ontologies & Knowledge Graphs IRL (ft. Yanko Ivanov)787b4e6c-0f30-4854-a9bb-71fb23ca5cf7Tue, 23 Nov 2021 11:00:08 -040014:00falsefull3333This final part of the conversation between Patrick and Yanko Ivanov looks into practical applications of ontologies and knowledge graphs for content.Tim Ludwig32: Knowledge Graphs & Organizing Your Content (ft. Yanko Ivanov)32: Knowledge Graphs & Organizing Your Content (ft. Yanko Ivanov)2adff54a-3893-4404-95c9-c7b5ef4eacf1Tue, 16 Nov 2021 11:00:08 -040013:51falsefull3232In this second part of Patrick and Yanko's conversation, they dive into how we assemble and organize content for the best possible content experience.Tim Ludwig31: Ontologies & Componentized Content 101 (ft. Yanko Ivanov)31: Ontologies & Componentized Content 101 (ft. Yanko Ivanov)b4d2c6c1-5291-41ea-9ff5-d4f559a319b5Tue, 09 Nov 2021 11:00:07 -040013:18falsefull3131Patrick chats with Yanko Ivanov, Enterprise Solutions Architect for Enterprise Knowledge. They delve into ontologies, knowledge graphs, and how classifications help create more personalized content experiences.Tim Ludwig30: If You're Doing It Right, Customer Journeys Don't Really End (ft. Noz Urbina)30: If You're Doing It Right, Customer Journeys Don't Really End (ft. Noz Urbina)8d1eedb7-4938-4792-9b01-57fd2ea9eec6Tue, 02 Nov 2021 10:00:07 -040013:26falsefull3030Tim Ludwig29: Where the Customer Journey & Content as a Product Meet (ft. Noz Urbina)29: Where the Customer Journey & Content as a Product Meet (ft. Noz Urbina)4d864eaa-8cff-45df-9fda-c3360abd5083Tue, 26 Oct 2021 10:30:06 -040014:19falsefull2929Part of the customer journey is continuous education. It's an essential part of the service you're providing them.Tim Ludwig28: What is Customer Journey Mapping? (ft. Noz Urbina)28: What is Customer Journey Mapping? (ft. Noz Urbina)0c24e280-78f4-4cc9-99ae-d2c77e65074eTue, 19 Oct 2021 10:30:06 -040012:51falsefull2828Patrick talks with friend and content strategy expert Noz Urbina about customer journey mapping. What it is, how it's useful, and some IRL strategies.Tim Ludwig27: Multi-Channel Publishing Gets Philosophical27: Multi-Channel Publishing Gets Philosophical4bde5927-8707-427f-8b14-c48c882d9993Tue, 12 Oct 2021 10:00:06 -040013:44falsefull2727The future is already here, it's just not well distributed.Tim Ludwig26: What is Multi-Channel Publishing?26: What is Multi-Channel Publishing?Omnichannel or Multi-Channel: What’s the Difference & Can We Use Both?

[VIDEO] What is Multi-Channel Publishing?

]]>Omnichannel or Multi-Channel: What’s the Difference & Can We Use Both?

[VIDEO] What is Multi-Channel Publishing?

]]>3fbb4158-4ece-40ca-98c7-4d305b21b209Tue, 05 Oct 2021 10:00:06 -040014:27falsefull2525Multi-channel publishing 101; what it is, who it's for, how it's different, and why it matters.Tim Ludwig25: Knowledge Bases Are Integral To Your Organization25: Knowledge Bases Are Integral To Your Organizationcaf88a2d-6b25-44ee-99da-7f92d7489513Tue, 28 Sep 2021 09:00:05 -040013:49falsefull2424An expansion of the previous episode that dives into modern Knowledge Bases and how they're so important to the future of organizational content.Tim Ludwig24: What is a Knowledge Base?24: What is a Knowledge Base?What is a Knowledge Base? [VIDEO]

]]>What is a Knowledge Base? [VIDEO]

]]>46b83f6a-1c0d-4a7a-902e-d6e0196cdc6cTue, 21 Sep 2021 10:00:06 -040011:01falsefull2424The term "Knowledge Base" has morphed over the years. Let's clear the air.Tim Ludwig23: Content Drives Behavior23: Content Drives BehaviorContentOps 101: Where People, Process, and Automation Converge

]]>ContentOps 101: Where People, Process, and Automation Converge

]]>0134b5a7-d52b-4258-9b64-51f0f9a34995Tue, 14 Sep 2021 10:00:06 -040016:34falsefull2323Are you building your content that drives the behavior you want?Tim Ludwig22: SEASON 2 Kick Off — Heretto Origins & the Changing Content Landscape22: SEASON 2 Kick Off — Heretto Origins & the Changing Content Landscape
  • Rationale Behind Our Rebrand
  • What is Content Operations?

    • ]]>
  • Rationale Behind Our Rebrand
  • What is Content Operations?

    • ]]>    fbd8e934-38f3-48a6-accc-a9563981cc4dTue, 07 Sep 2021 16:00:00 -040013:16falsefull2222The kickoff of season 2 explores our recent rebrand and the key point that Heretto isn't something different, it's something more. Plus, some fun stuff like where the name came from and how we're addressing the coming changes in the world of content.Tim Ludwig    WE'RE BACK! Components Season 2 TRAILERWE'RE BACK! Components Season 2 TRAILER440f1b19-48a8-48dd-8bed-1972ae311e0dTue, 17 Aug 2021 10:00:06 -040001:19falsetrailerNew stuff coming at you just around the corner!Tim Ludwig21: What Is Content Operations (ContentOps)? (You Bet There's More)21: What Is Content Operations (ContentOps)? (You Bet There's More)706d30ce-076d-4b58-a7f8-d2bed34af889Tue, 22 Jun 2021 11:00:06 -040009:59falsefull2121The ContentOps conversation is longer than usual. For ContentOps to actually work, it requires specific processes and specific tools. Let's explore what that means in practice.Tim Ludwig20: What Is Content Operations (ContentOps)? And Why You Should Care20: What Is Content Operations (ContentOps)? And Why You Should CareCheck out Patrick's overview blog here: https://easydita.com/what-is-contentops/

    ]]>    Check out Patrick's overview blog here: https://easydita.com/what-is-contentops/

    ]]>    23ff13e4-6074-4ef0-8255-d4317909c485Tue, 15 Jun 2021 11:00:06 -040015:10falsefull2020The gang explores Content Operations (ContentOps) and talks about where and how it fits in enterprise content ecosystems.Tim Ludwig    19: What is a Component Content Management System (CCMS)? PART 219: What is a Component Content Management System (CCMS)? PART 2de83895a-0304-4371-a5e3-dc62faca234fTue, 08 Jun 2021 11:00:07 -040014:35falsefull1919Oh, you didn't really think we'd cover everything there is to cover about Component Content Management Systems in one sitting? Neither did we.Tim Ludwig18: What is a Component Content Management System (CCMS)? PART 118: What is a Component Content Management System (CCMS)? PART 17013ec51-707c-4000-a760-1e57106b329aTue, 25 May 2021 11:00:06 -040014:04falsefull1818A Component Content Management System — CCMS — is a part of the show's namesake and it's a different content creation and management method than most people are used to.Tim LudwigSPECIAL EPISODE: Noz & Patrick Chat OmnichannelX Conference (And Much More)SPECIAL EPISODE: Noz & Patrick Chat OmnichannelX Conference (And Much More)For a discount on general admission tickets, use code "DISC30" at checkout for 30% off your purchase! Plus, check out the raffle: OmnichannelX Ticket Raffle — WIN HERE

    ]]>    For a discount on general admission tickets, use code "DISC30" at checkout for 30% off your purchase! Plus, check out the raffle: OmnichannelX Ticket Raffle — WIN HERE

    ]]>    2d081ebf-9eb1-4097-b068-2e106e512326Tue, 18 May 2021 11:00:06 -040034:53truefull1818Content expert Noz Urbina chats about his upcoming OmnichannelX Conference in June and Patrick talks about his presentation at the conference. Plus there's a whole bunch of excellent content strategy conversations because, you know, that's what we do here.Tim Ludwig    16: DITA vs. Headless — What's The Deal Here?16: DITA vs. Headless — What's The Deal Here?These links answer the question in more detail:


    ]]>    These links answer the question in more detail:


    ]]>    44f7e763-a0d3-4dfb-88a4-ef6d6e85a5d0Tue, 11 May 2021 11:00:06 -040021:12truefull1616The "What is DITA?" conversation takes a turn that looks at headless CMSs.Tim Ludwig    15: What Is DITA?15: What Is DITA?These links answer the question in more detail:


    ]]>    These links answer the question in more detail:


    ]]>    7e7b869c-6b9b-452f-a295-0610568fcc43Tue, 04 May 2021 11:00:06 -040014:14falsefull1515The gang asks an important question.Tim Ludwig    14: Your Enterprise Content Strategy Needs Champions, Education, and Drivers14: Your Enterprise Content Strategy Needs Champions, Education, and Drivers5a0beb91-1d29-4214-b96e-2176d1e62b24Tue, 27 Apr 2021 11:00:07 -040010:02falsefull1414Enterprise content strategy isn't easy. It needs infuencers, it needs organization wide education. Change is hard and it's worth it, but we need to put in the work.Tim Ludwig13: Atomized Content Is IDEAL For Repurposing Content For Other Uses13: Atomized Content Is IDEAL For Repurposing Content For Other Usesd7c3bd86-037c-4b82-9348-da48c5408690Tue, 20 Apr 2021 11:00:06 -040011:45falsefull1212Atomized content is small structured content and it's better for the interoperability of your enterprise content strategy. Complete with an example from HubSpot.Tim Ludwig12: Personalized, Atomized Content Is Just Better For UX12: Personalized, Atomized Content Is Just Better For UX1b70b300-83b0-46dd-b6c2-17b143481f74Tue, 13 Apr 2021 11:00:07 -040012:01falsefull1212It's up to us to create tailored content experiences. Which is a lot easier said than done.Tim LudwigINTERVIEW PART 2: Mignon Fogarty AKA Grammar Girl — Journey From Tech Writer To Web PhenomINTERVIEW PART 2: Mignon Fogarty AKA Grammar Girl — Journey From Tech Writer To Web Phenom2f054a98-0ca2-454f-8419-f60f25945f08Tue, 06 Apr 2021 11:00:06 -040014:35falsefull1111We discovered that Mignon Fogarty aka Grammar Girl started her career as a technical writer. In this second part of a two-part interview, we chronicle her evolution from tech writer to the web sensation she's become.Tim LudwigINTERVIEW PART 1: Mignon Fogarty AKA Grammar Girl — Journey From Tech Writer To Web PhenomINTERVIEW PART 1: Mignon Fogarty AKA Grammar Girl — Journey From Tech Writer To Web Phenom06c212e6-6547-41ca-8c99-c3dc684f8596Tue, 30 Mar 2021 11:00:06 -040012:24falsefull1010We discovered that Mignon Fogarty aka Grammar Girl started her career as a technical writer. This first part of a two-part interview chronicles her evolution from tech writer to the web sensation she's become.Tim Ludwig9: Taxonomies & Metadata Pose Tough Questions For Enterprise Content Strategy9: Taxonomies & Metadata Pose Tough Questions For Enterprise Content Strategye1edd809-c991-4dc6-8195-fc63cc76624fTue, 23 Mar 2021 13:19:33 -040017:02falsefull99Building taxonomies for an enterprise is full of hard questions, but we have to ask them sooner rather than later.Tim Ludwig8: Metadata Is Data About Data & We Can Use Fruit To Teach Taxonomies8: Metadata Is Data About Data & We Can Use Fruit To Teach Taxonomies2e781ef3-aa27-439e-a5b5-c5ac65e3288bTue, 16 Mar 2021 11:00:06 -040013:11falsefull88A good taxonomy provides a common language across an organization and its systems. Metadata tells us what content is. Metadata and taxonomies both have important roles to play in your content.Tim Ludwig7: Reuse In Enterprise Content Strategy NEEDS Interoperability7: Reuse In Enterprise Content Strategy NEEDS Interoperabilityeec14bde-9abf-4bf3-ab77-bef7aa183ae2Tue, 09 Mar 2021 12:00:07 -040012:30falsefull77We'll admit, "interoperability in enterprise content strategy" is a mouthful of buzzwords, but they're important ones. In order for a reuse strategy to span your whole enterprise, your content reuse strategy needs to work with the content across all departments. That paradigm shift to structured content is tough. People don't like change and it's a whole new world that's worth the initial push.Tim Ludwig6: What is Content Reuse? Shallow Dive, Deep Dive, Let's Jump In6: What is Content Reuse? Shallow Dive, Deep Dive, Let's Jump In740a7b6a-6724-4fe2-b091-c4bba6c46bb8Tue, 02 Mar 2021 12:00:06 -040014:17falsefull66Content reuse is the ability to use content in more than one place and/or for more than one purpose. Patrick thought we already talked about this. While we technically didn't, he's right to point out that the capabilities of structured content are interconnected and carry many inherent similarities.Tim Ludwig5: Defining Technical Writing Versus Information Development5: Defining Technical Writing Versus Information Developmenta8d8223d-6413-47cb-a8eb-d2213b09b3b7Tue, 23 Feb 2021 12:00:00 -040011:41truefull55Technical writing doesn't necessarily mean information development and vice versa. Distinctions need to be made between the two, both of whom need to fully understand each other to work harmoniously together.Tim Ludwig4: Personalized Content Is Amazing, But The Limit DOES Exist4: Personalized Content Is Amazing, But The Limit DOES Existdd80bf19-53aa-49cc-a3cf-2ae828921f1dTue, 16 Feb 2021 12:00:07 -040013:04falsefull44When you can't mentally process a document without filtering it for an audience, you might be doing too much. Recognizing and avoiding this is an essential skill for content developers to apply liberally to their work.Tim Ludwig3: The Personalization Tangent & The Future Of Content3: The Personalization Tangent & The Future Of Content597fd5f0-5b6d-45d9-af6b-eacab1a20ffaTue, 09 Feb 2021 12:00:07 -040012:47falsefull33From personalization and audience filtering, we go on a tangent about the future of content and how organizations are -- or aren't -- preparing their content for new technologies. Also, about how AI isn't digital magic.Tim LudwigTRAILER: Content Components PodcastTRAILER: Content Components Podcast046a1257-0ab7-43b5-9952-da9226817f1eTue, 02 Feb 2021 21:01:54 -040002:33falsetrailerWelcome to the Content Components podcast, hosted by Patrick Bosek, Jarod Sickler, and Tim Ludwig.Tim Ludwig1: Filtering Content For User Experience + Video Game Walkthroughs?1: Filtering Content For User Experience + Video Game Walkthroughs?02c996fe-e0f5-478f-b342-57525c72a90dMon, 01 Feb 2021 12:00:07 -040014:11falsefull11What's conditionalization? It's filtering. Let's not overcomplicate a good thing. In a video game walkthrough, the content is different between a noob and an expert, but the goal doesn't change. Conditionalization is the fundamental thing that allows content -- say, for a noob and an expert -- to be created and scaled in a way that's personalized.Tim Ludwig2: The Key To Happy, Effective Users? Content That's Actually Helpful2: The Key To Happy, Effective Users? Content That's Actually Helpful07a7c6c6-1ce1-4716-b755-cdb5575c4a8bMon, 01 Feb 2021 05:00:00 -040014:37falsefull22Users are happy when they're good at using your product. BUT, when you create something complex, you never really know what knowledge background your users bring with them. Conditionalization factors in different knowledge levels and lays the foundation for AI to help you better deliver the content that will help your users most. But, beware! Conditionalizing for the sake of conditionalizing can get messy.Tim Ludwig