<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/customer-success-career/collection" rel="self" type="application/rss+xml"/><title><![CDATA[Customer Success Interview Presentations - Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager]]></title><podcast:guid>f53adcab-c63e-5570-bbd9-b435386a41b7</podcast:guid><lastBuildDate>Wed, 10 Jun 2026 08:00:33 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2026 Carly Agar | Customer Success Career Coach]]></copyright><managingEditor>Carly Agar | Customer Success Career Coach</managingEditor><itunes:summary><![CDATA[A playlist specially curated to help you learn all the tips and strategies so that you can ace your next Customer Success Interview Presentation.Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. 

I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.

What's on the Menu?
🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 
🚀 Career Growth Hacks: Elevate your game, one episode at a time. 
🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS.

Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

Popular Episode Topics Include: Customer Success Career Tips for a CSM, Proven Job Interview Strategies and Professional Growth as a Customer Success Manager, SaaS Customer Success Career Tips for a CSM, Preparing for Your Next Customer Success Interview, Mastering Common CSM Interview Questions, Building a Standout Customer Success Resume, Landing Customer Success Jobs, Customer Success Skills Every CSM Needs to Grow]]></itunes:summary><image><url>https://artwork.captivate.fm/be68a7fb-0872-48c4-a7a5-94e01b0720a0/3uhVwPszgcLd0QlkLtTEOd90.png</url><title>Customer Success Interview Presentations - Customer Success Career Coach, Career Tips and Proven Job Interview Strategies For Every Customer Success Manager</title><link><![CDATA[https://www.carlyagar.com/]]></link></image><itunes:image href="https://artwork.captivate.fm/be68a7fb-0872-48c4-a7a5-94e01b0720a0/3uhVwPszgcLd0QlkLtTEOd90.png"/><itunes:owner><itunes:name>Carly Agar | Customer Success Career Coach</itunes:name></itunes:owner><itunes:author>Carly Agar | Customer Success Career Coach</itunes:author><description>A playlist specially curated to help you learn all the tips and strategies so that you can ace your next Customer Success Interview Presentation.Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn&apos;t your typical snooze-fest – we&apos;re diving deep into the world of Customer Success careers. Whether you&apos;re starting from scratch (hey career transitioners!) or eyeing that next big promotion, we&apos;ve got the playbook for you. 

I&apos;m Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I&apos;m here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar.

What&apos;s on the Menu?
🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 
🚀 Career Growth Hacks: Elevate your game, one episode at a time. 
🔄 Unexpected Paths: Hear stories that&apos;ll make you rethink your career&apos;s GPS.

Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply

Popular Episode Topics Include: Customer Success Career Tips for a CSM, Proven Job Interview Strategies and Professional Growth as a Customer Success Manager, SaaS Customer Success Career Tips for a CSM, Preparing for Your Next Customer Success Interview, Mastering Common CSM Interview Questions, Building a Standout Customer Success Resume, Landing Customer Success Jobs, Customer Success Skills Every CSM Needs to Grow</description><link>https://www.carlyagar.com/</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[Customer Success Career Coach]]></itunes:subtitle><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"><itunes:category text="Careers"/></itunes:category><itunes:category text="Education"><itunes:category text="How To"/></itunes:category><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>7. Customer Success Interview Presentations: What to expect and how to nail them</title><itunes:title>7. Customer Success Interview Presentations: What to expect and how to nail them</itunes:title><description><![CDATA[<p>Just found out you need to deliver a Customer Success Interview Presentation for the role you've applied for? You might find me weird, but I think that's pretty exciting! And in this episode, I am going to help you understand what it is and call out the biggest gotchas I see my clients make so that you can avoid those things.</p><p>I'll explore the various types of interview presentations and the grading criteria behind these – meaning what hiring teams are assessing you on, what you could lose points for without even realizing, what you could gain points for, and what will make you stand out.</p><p>Packed with actionable insights, this episode is one to digest gradually. Don't rush to apply everything at once; you might find yourself revisiting this episode a few times to fully grasp how to ace your next Customer Success Interview Presentation.</p><p>Head to the Show Notes: <a href="https://customer-success-career.captivate.fm/episode7" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode7</a></p><p>🤩 Stand out and get interviews in today's crowded job market: <a href="https://customer-success-career.captivate.fm/getinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/getinterviews</a></p><p>🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: <a href="https://customer-success-career.captivate.fm/nailinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/nailinterviews</a></p><p>🔍 Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>♥️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a>.</p><p>PS. Are you loving the podcast? I'd appreciate it if you could leave a rating &amp; review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!</p>]]></description><content:encoded><![CDATA[<p>Just found out you need to deliver a Customer Success Interview Presentation for the role you've applied for? You might find me weird, but I think that's pretty exciting! And in this episode, I am going to help you understand what it is and call out the biggest gotchas I see my clients make so that you can avoid those things.</p><p>I'll explore the various types of interview presentations and the grading criteria behind these – meaning what hiring teams are assessing you on, what you could lose points for without even realizing, what you could gain points for, and what will make you stand out.</p><p>Packed with actionable insights, this episode is one to digest gradually. Don't rush to apply everything at once; you might find yourself revisiting this episode a few times to fully grasp how to ace your next Customer Success Interview Presentation.</p><p>Head to the Show Notes: <a href="https://customer-success-career.captivate.fm/episode7" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode7</a></p><p>🤩 Stand out and get interviews in today's crowded job market: <a href="https://customer-success-career.captivate.fm/getinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/getinterviews</a></p><p>🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: <a href="https://customer-success-career.captivate.fm/nailinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/nailinterviews</a></p><p>🔍 Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>♥️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a>.</p><p>PS. Are you loving the podcast? I'd appreciate it if you could leave a rating &amp; review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!</p>]]></content:encoded><link><![CDATA[https://www.carlyagar.com/]]></link><guid isPermaLink="false">ec59ff1b-e7c1-40db-a90c-17378677b190</guid><itunes:image href="https://artwork.captivate.fm/9c6616cb-4027-4549-af76-2cabd3b0cd36/7M-twfMza7kYRAe06yIX0zEA.jpg"/><pubDate>Wed, 06 Mar 2024 04:00:00 -0400</pubDate><enclosure url="https://podcasts.captivate.fm/media/944c47be-0e68-4636-8453-093869d34828/CSCC-EP7-Final.mp3" length="30948665" type="audio/mpeg"/><itunes:duration>36:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>7</itunes:episode><podcast:episode>7</podcast:episode></item><item><title>55. 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)</title><itunes:title>55. 6 Sneaky Ways to Impress in Your Next CSM Interview Presentation (Part 2)</itunes:title><description><![CDATA[<p>Are you ready to impress at your next CSM interview presentation? If you haven’t listened to part one, I recommend you go back and listen to that one first, but in this part 2, I am letting you in on six sneaky things you can do in your next CSM interview presentation to wildly impress the hiring team and get that offer.</p><p>Tune in to learn how to master your content delivery, engage your audience, show professionalism, and more as you prepare to make a lasting impact.</p><p>There's so much valuable insight to gain, so tune in as we break down these crucial elements that could be the key to your next big career move. Don’t miss the opportunity to elevate your CSM presentation interview skills and set yourself apart from the competition!</p><p>🎧 Listen to Part 1 - Episode 54: Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1): <a href="https://www.carlyagar.com/blog/nail-cs-interview-presentations" rel="noopener noreferrer" target="_blank">https://www.carlyagar.com/blog/nail-cs-interview-presentations</a></p><p>🤩 Stand out and get interviews in today's crowded job market: <a href="https://customer-success-career.captivate.fm/getinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/getinterviews</a></p><p>🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: <a href="https://customer-success-career.captivate.fm/nailinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/nailinterviews</a></p><p>🔍 Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>♥️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a>.</p><p>Head to the Show Notes: <a href="https://customer-success-career.captivate.fm/episode55" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode55</a></p><p>PS. Are you loving the podcast? I'd appreciate it if you could leave a rating &amp; review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!</p>]]></description><content:encoded><![CDATA[<p>Are you ready to impress at your next CSM interview presentation? If you haven’t listened to part one, I recommend you go back and listen to that one first, but in this part 2, I am letting you in on six sneaky things you can do in your next CSM interview presentation to wildly impress the hiring team and get that offer.</p><p>Tune in to learn how to master your content delivery, engage your audience, show professionalism, and more as you prepare to make a lasting impact.</p><p>There's so much valuable insight to gain, so tune in as we break down these crucial elements that could be the key to your next big career move. Don’t miss the opportunity to elevate your CSM presentation interview skills and set yourself apart from the competition!</p><p>🎧 Listen to Part 1 - Episode 54: Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1): <a href="https://www.carlyagar.com/blog/nail-cs-interview-presentations" rel="noopener noreferrer" target="_blank">https://www.carlyagar.com/blog/nail-cs-interview-presentations</a></p><p>🤩 Stand out and get interviews in today's crowded job market: <a href="https://customer-success-career.captivate.fm/getinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/getinterviews</a></p><p>🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: <a href="https://customer-success-career.captivate.fm/nailinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/nailinterviews</a></p><p>🔍 Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>♥️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a>.</p><p>Head to the Show Notes: <a href="https://customer-success-career.captivate.fm/episode55" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode55</a></p><p>PS. Are you loving the podcast? I'd appreciate it if you could leave a rating &amp; review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!</p>]]></content:encoded><link><![CDATA[https://www.carlyagar.com/]]></link><guid isPermaLink="false">863ae246-8602-47d3-8dc3-90cd2238dc6c</guid><itunes:image href="https://artwork.captivate.fm/5d741875-4421-450d-8018-536599bc4a8d/lyNbtKWt0boVzZ8zd1XVTK9j.jpg"/><pubDate>Wed, 12 Feb 2025 04:00:00 -0400</pubDate><enclosure url="https://podcasts.captivate.fm/media/42340f2b-8a21-44fc-b9fb-ff2ce91362a9/JUSTINE-CSCC-Ep-55-Working-Draft.mp3" length="17889394" type="audio/mpeg"/><itunes:duration>21:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>55</itunes:episode><podcast:episode>55</podcast:episode></item><item><title>54. Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1)</title><itunes:title>54. Nail Your CS Interview Presentations: An Ex-Hiring Manager’s Guide (Part 1)</itunes:title><description><![CDATA[<p>Do you dread the thought of a CS interview presentation? People love to hate these, but not me! That’s why, in part one of this two-part series, I am diving into how to nail your CS interview presentations. </p><p>I’ll share everything I have learnt from my experience as a hiring manager and a coach who has helped over 800 aspiring professionals. I’ll break down the three most common types of presentations and shed light on the first four critical assessment criteria.</p><p>Tune in for practical tips and strategies that can give you a competitive edge and set you on the path to securing your dream customer success role. Let’s transform those interview jitters into confident, job-winning presentations!</p><p>🤩 Stand out and get interviews in today's crowded job market: <a href="https://customer-success-career.captivate.fm/getinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/getinterviews</a></p><p>🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: <a href="https://customer-success-career.captivate.fm/nailinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/nailinterviews</a></p><p>🔍 Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>♥️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a>.</p><p>Head to the Show Notes: <a href="https://customer-success-career.captivate.fm/episode54" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode54</a></p><p>PS. Are you loving the podcast? I'd appreciate it if you could leave a rating &amp; review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!</p>]]></description><content:encoded><![CDATA[<p>Do you dread the thought of a CS interview presentation? People love to hate these, but not me! That’s why, in part one of this two-part series, I am diving into how to nail your CS interview presentations. </p><p>I’ll share everything I have learnt from my experience as a hiring manager and a coach who has helped over 800 aspiring professionals. I’ll break down the three most common types of presentations and shed light on the first four critical assessment criteria.</p><p>Tune in for practical tips and strategies that can give you a competitive edge and set you on the path to securing your dream customer success role. Let’s transform those interview jitters into confident, job-winning presentations!</p><p>🤩 Stand out and get interviews in today's crowded job market: <a href="https://customer-success-career.captivate.fm/getinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/getinterviews</a></p><p>🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: <a href="https://customer-success-career.captivate.fm/nailinterviews" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/nailinterviews</a></p><p>🔍 Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>♥️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a>.</p><p>Head to the Show Notes: <a href="https://customer-success-career.captivate.fm/episode54" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode54</a></p><p>PS. Are you loving the podcast? I'd appreciate it if you could leave a rating &amp; review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!</p>]]></content:encoded><link><![CDATA[https://www.carlyagar.com/]]></link><guid isPermaLink="false">96f6ff4c-023a-40fa-8344-3744a22d5af8</guid><itunes:image href="https://artwork.captivate.fm/90d5f600-5c93-4917-8aa1-48b691ec29be/yvWN8ZgYNwj2tz74kJc9xzPg.jpg"/><pubDate>Wed, 05 Feb 2025 04:00:00 -0400</pubDate><enclosure url="https://podcasts.captivate.fm/media/c84c952d-b7bb-425d-834e-d13180ec19db/CSCC-Ep-54-Final.mp3" length="18036247" type="audio/mpeg"/><itunes:duration>21:28</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>54</itunes:episode><podcast:episode>54</podcast:episode></item><item><title>110. How to Nail a CSM Interview Presentation (3 Things Companies Are Grading You On)</title><itunes:title>110. How to Nail a CSM Interview Presentation (3 Things Companies Are Grading You On)</itunes:title><description><![CDATA[<p>What if the reason you keep coming in second place in your CSM interviews has nothing to do with your experience and everything to do with what you’re missing in the presentation?</p><p>In this episode, I’m breaking down the three exact categories hiring teams are grading you on… and yes, I used to be the person creating the scorecards. I’ll show you how to use the prompt like a literal checklist, the basic mistakes that instantly cost you points, and how to prove you actually <em>think</em> like a strategic, consultative CSM (not just someone who can build a decent slide deck).</p><p>I’ll also discuss executive presence and the subtle signals that make a team feel confident putting you in front of their biggest customers. If you want to stop guessing what they’re looking for and start positioning yourself as the obvious hire, this is your blueprint. And there’s one simple shift at the end that could put you ahead of 98% of candidates. Hit play and let’s dive in.</p><p>00:43 – Why Presentations Are “Make or Break” in Customer Success Interviews</p><p>04:07 – The Game-Changing Tip That Instantly Puts You Ahead of 80% of Candidates</p><p>06:27 – The Three Big Categories Hiring Teams Use to Grade Candidates (And Where Most Applicants Slip Up)</p><p>09:24 – Common Pitfalls: Why Generic Tactics and Lack of Engagement Hurt Your Chances</p><p>15:09 – What Makes Executive Presence So Crucial During an Interview Presentation</p><p>20:23 – Don’t Overwhelm Yourself: Pick 2–3 Areas to Improve Each Time</p><p>OTHER EPISODES YOU'LL LOVE:</p><p><u>🎙️<a href="https://customer-success-career.captivate.fm/interviewpresentations" rel="noopener noreferrer" target="_blank">Tune in to a curated playlist on tips to nail your next Customer Success Interview Presentation</a></u></p><p><strong>FREEBIES &amp; RESOURCES:</strong></p><p>🛎️ Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: <a href="https://customer-success-career.captivate.fm/resume" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/resume</a></p><p>🛎️ Learn how to sell yourself as the best candidate &amp; walk into your next Customer Success job interview with confidence with my FREE Training: <a href="https://customer-success-career.captivate.fm/sellyourself" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/sellyourself</a></p><p>🛎️ Learn how to Master Behavioral Interviews with my FREE Training: <a href="https://customer-success-career.captivate.fm/behavioral" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/behavioral</a></p><p><strong>CONNECT WITH ME:</strong></p><p>❤️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a></p><p>💭 Got any questions? Send me an email at <a href="mailto:support@carlyagar.com" rel="noopener noreferrer" target="_blank">support@carlyagar.com</a></p><p><strong>HEAD TO THE SHOW NOTES: </strong><a href="https://customer-success-career.captivate.fm/episode110" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode110</a></p><p><strong>FOLLOW &amp; REVIEW:</strong></p><p>Are you loving the podcast? I'd appreciate it if you could take a few seconds to do these two things:</p><p>👉🏻 Hit the FOLLOW button so you don't miss out on any new episodes when they drop</p><p>👉🏻 And either leave a review on <a href="https://podcasts.apple.com/us/podcast/customer-success-career-coach/id1728520625" rel="noopener noreferrer" target="_blank">Apple Podcasts</a> or let me know your thoughts by leaving a comment over on <a href="https://open.spotify.com/show/6UhR9rPcUC7RqShrX3WoWK" rel="noopener noreferrer" target="_blank">Spotify</a>!</p><p>This helps me reach more customer success pros who need these insights.</p><p>Thanks for tuning in to the Customer Success Career Coach podcast! I'll catch you next week.</p><p>New episodes drop every Wednesday!</p>]]></description><content:encoded><![CDATA[<p>What if the reason you keep coming in second place in your CSM interviews has nothing to do with your experience and everything to do with what you’re missing in the presentation?</p><p>In this episode, I’m breaking down the three exact categories hiring teams are grading you on… and yes, I used to be the person creating the scorecards. I’ll show you how to use the prompt like a literal checklist, the basic mistakes that instantly cost you points, and how to prove you actually <em>think</em> like a strategic, consultative CSM (not just someone who can build a decent slide deck).</p><p>I’ll also discuss executive presence and the subtle signals that make a team feel confident putting you in front of their biggest customers. If you want to stop guessing what they’re looking for and start positioning yourself as the obvious hire, this is your blueprint. And there’s one simple shift at the end that could put you ahead of 98% of candidates. Hit play and let’s dive in.</p><p>00:43 – Why Presentations Are “Make or Break” in Customer Success Interviews</p><p>04:07 – The Game-Changing Tip That Instantly Puts You Ahead of 80% of Candidates</p><p>06:27 – The Three Big Categories Hiring Teams Use to Grade Candidates (And Where Most Applicants Slip Up)</p><p>09:24 – Common Pitfalls: Why Generic Tactics and Lack of Engagement Hurt Your Chances</p><p>15:09 – What Makes Executive Presence So Crucial During an Interview Presentation</p><p>20:23 – Don’t Overwhelm Yourself: Pick 2–3 Areas to Improve Each Time</p><p>OTHER EPISODES YOU'LL LOVE:</p><p><u>🎙️<a href="https://customer-success-career.captivate.fm/interviewpresentations" rel="noopener noreferrer" target="_blank">Tune in to a curated playlist on tips to nail your next Customer Success Interview Presentation</a></u></p><p><strong>FREEBIES &amp; RESOURCES:</strong></p><p>🛎️ Actively looking for a job in Customer Success or plan to in the near future? <a href="https://customer-success-career.captivate.fm/coaching " rel="noopener noreferrer" target="_blank">Apply for 1:1 Coaching with me HERE</a></p><p>🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: <a href="https://customer-success-career.captivate.fm/resume" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/resume</a></p><p>🛎️ Learn how to sell yourself as the best candidate &amp; walk into your next Customer Success job interview with confidence with my FREE Training: <a href="https://customer-success-career.captivate.fm/sellyourself" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/sellyourself</a></p><p>🛎️ Learn how to Master Behavioral Interviews with my FREE Training: <a href="https://customer-success-career.captivate.fm/behavioral" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/behavioral</a></p><p><strong>CONNECT WITH ME:</strong></p><p>❤️ Let's be LinkedIn friends: <a href="http://www.linkedin.com/in/carly-agar/" rel="noopener noreferrer" target="_blank">www.linkedin.com/in/carly-agar/</a></p><p>💭 Got any questions? Send me an email at <a href="mailto:support@carlyagar.com" rel="noopener noreferrer" target="_blank">support@carlyagar.com</a></p><p><strong>HEAD TO THE SHOW NOTES: </strong><a href="https://customer-success-career.captivate.fm/episode110" rel="noopener noreferrer" target="_blank">https://customer-success-career.captivate.fm/episode110</a></p><p><strong>FOLLOW &amp; REVIEW:</strong></p><p>Are you loving the podcast? I'd appreciate it if you could take a few seconds to do these two things:</p><p>👉🏻 Hit the FOLLOW button so you don't miss out on any new episodes when they drop</p><p>👉🏻 And either leave a review on <a href="https://podcasts.apple.com/us/podcast/customer-success-career-coach/id1728520625" rel="noopener noreferrer" target="_blank">Apple Podcasts</a> or let me know your thoughts by leaving a comment over on <a href="https://open.spotify.com/show/6UhR9rPcUC7RqShrX3WoWK" rel="noopener noreferrer" target="_blank">Spotify</a>!</p><p>This helps me reach more customer success pros who need these insights.</p><p>Thanks for tuning in to the Customer Success Career Coach podcast! I'll catch you next week.</p><p>New episodes drop every Wednesday!</p>]]></content:encoded><link><![CDATA[https://www.carlyagar.com/]]></link><guid isPermaLink="false">e1723df0-89e8-43b0-9930-78ea02e463df</guid><itunes:image href="https://artwork.captivate.fm/83f4836a-b51b-41eb-bf18-a178f799c90d/CSCC-Ep-110-Cover-Art.jpg"/><pubDate>Wed, 04 Mar 2026 04:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/e1723df0-89e8-43b0-9930-78ea02e463df.mp3" length="20495739" type="audio/mpeg"/><itunes:duration>21:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>110</itunes:episode><podcast:episode>110</podcast:episode></item></channel></rss>