Key Highlights:

Turning Passion into a Business:

Arthur explains how Maria’s passion for teaching kids about healthy eating became a business that flourished organically. After losing their real estate investments during the 2008 recession, they leaned into their growing demand for cooking classes and expanded beyond schools into community spaces.

Scaling and Franchising a Unique Model:

The couple rebranded as The Real Food Academy in 2014 to accommodate adults and corporate clients. With demand soaring, they moved into a larger facility and began exploring franchising in 2023. Arthur shares the challenges and complexities of franchising, emphasizing the importance of selecting the right franchise partners and ensuring quality control.

The Financial Struggles of Entrepreneurship:

Arthur recounts their early struggles with no investors, operating on tight margins, and overcoming an unethical contractor who inflated their buildout costs. He and Tommy discuss the unpredictable nature of business, the costly lessons learned, and the resilience needed to push through setbacks.

The Power of Persistence in Business:

Tommy and Arthur reflect on the entrepreneurial journey, stressing the importance of perseverance. Tommy shares an analogy about sailing—once you've committed to a direction, there's no turning back. They discuss how success often comes from persistence, making strategic decisions, and staying committed even when the road gets tough.

Join Tommy and Arthur for an inspiring conversation about resilience, growth, and building a business that makes an impact. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode is packed with valuable insights into navigating financial challenges and scaling a purpose-driven business.

Links And Resources:

• The Real Food Academy
• Arthur Cummins on LinkedIn
• Tommy Yionoulis on Linkedin
• OpsAnalitica

At OpsAnalitica, we empower organizations to overcome operational challenges, ensuring sustained efficiency, quality, and productivity for unmatched success.

Ready to see how we can optimize your operations? Schedule a Demo.

Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast!

Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on In this episode of Empire Builders, host Tommy Yionoulis welcomes Arthur Cummins, co-founder of The Real Food Academy, to discuss how he and his wife Maria built a thriving cooking school after facing financial hardship. Arthur shares how they transitioned from real estate and financial services into the food industry by accident, starting with Maria’s children’s cooking classes in 2008. What began as a side project grew into a full-fledged business, teaching kids and adults about healthy eating and nutrition.

Key Highlights:

Turning Passion into a Business:

Arthur explains how Maria’s passion for teaching kids about healthy eating became a business that flourished organically. After losing their real estate investments during the 2008 recession, they leaned into their growing demand for cooking classes and expanded beyond schools into community spaces.

Scaling and Franchising a Unique Model:

The couple rebranded as The Real Food Academy in 2014 to accommodate adults and corporate clients. With demand soaring, they moved into a larger facility and began exploring franchising in 2023. Arthur shares the challenges and complexities of franchising, emphasizing the importance of selecting the right franchise partners and ensuring quality control.

The Financial Struggles of Entrepreneurship:

Arthur recounts their early struggles with no investors, operating on tight margins, and overcoming an unethical contractor who inflated their buildout costs. He and Tommy discuss the unpredictable nature of business, the costly lessons learned, and the resilience needed to push through setbacks.

The Power of Persistence in Business:

Tommy and Arthur reflect on the entrepreneurial journey, stressing the importance of perseverance. Tommy shares an analogy about sailing—once you've committed to a direction, there's no turning back. They discuss how success often comes from persistence, making strategic decisions, and staying committed even when the road gets tough.

Join Tommy and Arthur for an inspiring conversation about resilience, growth, and building a business that makes an impact. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode is packed with valuable insights into navigating financial challenges and scaling a purpose-driven business.

Links And Resources:

• The Real Food Academy
• Arthur Cummins on LinkedIn
• Tommy Yionoulis on Linkedin
• OpsAnalitica

At OpsAnalitica, we empower organizations to overcome operational challenges, ensuring sustained efficiency, quality, and productivity for unmatched success.

Ready to see how we can optimize your operations? Schedule a Demo.

Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast!

Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

In this episode of Empire Builders, host Tommy Yionoulis welcomes Aaron Bakken, an entrepreneur with over 25 years of experience in franchising. From navigating the challenges of underperforming franchise support to creating scalable systems for success, Aaron shares valuable lessons for aspiring and current franchise owners. He discusses his journey with Spray Foam Genie, a venture that underscored the importance of thorough due diligence, and Eagle One, a customer experience franchise that delivers innovative solutions while supporting military families.

Key Highlights:

• Navigating Franchise Success and Setbacks:
• Aaron reflects on the highs and lows of franchise ownership, emphasizing the need for rigorous evaluation of franchise disclosure documents, independent research, and validation from franchisees before committing.
• Eagle One’s Mission-Driven Success:
• As a board member and franchisee, Aaron explains how Eagle One’s services, including AI-enhanced direct mail and domestic call centers, create value for businesses while employing military spouses as remote workers.
• Financial Preparedness for Aspiring Franchise Owners:
• Aaron stresses the importance of securing sufficient capitalization to weather unforeseen challenges and avoid the pitfalls of underfunding in the critical early stages of franchise ownership.
• Advice for Prospective Franchisees:
• He highlights the need to approach Discovery Days with caution, seek unfiltered feedback from current franchisees, and evaluate the credibility and supportiveness of franchisors.
• EV Charging Stations and Passive Income:
• The conversation explores Aaron’s insights into low-maintenance business models like EV charging stations, drawing parallels with vending machines as scalable, systematic investments.
• Building Resilient Businesses:
• Aaron shares personal strategies for ensuring continuity during crises, from leveraging automation to cross-training employees, and the importance of creating a business that works without constant owner involvement.

Join Tommy and Aaron for an honest and inspiring discussion about building sustainable businesses, navigating the franchise landscape, and achieving true entrepreneurial freedom. This episode is packed with actionable insights for anyone looking to succeed in franchising or passive income ventures.

Links And Resources:

• Aaron Bakken - Franchise Consultant
• Aaron Bakken on LinkedIn

• Tommy Yionoulis on Linkedin
• OpsAnalitica

At OpsAnalitica, we empower organizations to overcome operational challenges, ensuring sustained efficiency, quality, and productivity for unmatched success.

Ready to see how we can optimize your operations? Schedule a Demo.

Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast!

In this episode of Empire Builders, host Tommy Yionoulis welcomes Aaron Bakken, an entrepreneur with over 25 years of experience in franchising. From navigating the challenges of underperforming franchise support to creating scalable systems for success, Aaron shares valuable lessons for aspiring and current franchise owners. He discusses his journey with Spray Foam Genie, a venture that underscored the importance of thorough due diligence, and Eagle One, a customer experience franchise that delivers innovative solutions while supporting military families.

Key Highlights:

• Navigating Franchise Success and Setbacks:
• Aaron reflects on the highs and lows of franchise ownership, emphasizing the need for rigorous evaluation of franchise disclosure documents, independent research, and validation from franchisees before committing.
• Eagle One’s Mission-Driven Success:
• As a board member and franchisee, Aaron explains how Eagle One’s services, including AI-enhanced direct mail and domestic call centers, create value for businesses while employing military spouses as remote workers.
• Financial Preparedness for Aspiring Franchise Owners:
• Aaron stresses the importance of securing sufficient capitalization to weather unforeseen challenges and avoid the pitfalls of underfunding in the critical early stages of franchise ownership.
• Advice for Prospective Franchisees:
• He highlights the need to approach Discovery Days with caution, seek unfiltered feedback from current franchisees, and evaluate the credibility and supportiveness of franchisors.
• EV Charging Stations and Passive Income:
• The conversation explores Aaron’s insights into low-maintenance business models like EV charging stations, drawing parallels with vending machines as scalable, systematic investments.
• Building Resilient Businesses:
• Aaron shares personal strategies for ensuring continuity during crises, from leveraging automation to cross-training employees, and the importance of creating a business that works without constant owner involvement.

• Aaron Bakken - Franchise Consultant
• Aaron Bakken on LinkedIn

• Tommy Yionoulis on Linkedin
• OpsAnalitica

At OpsAnalitica, we empower organizations to overcome operational challenges, ensuring sustained efficiency, quality, and productivity for unmatched success.

Ready to see how we can optimize your operations? Schedule a Demo.

Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

In this episode of Empire Builders, host Tommy Yionoulis sits down with Cindy Rayfield, an entrepreneur with a portfolio that spans multiple industries, including children’s hair salons and a thriving vending machine business. With two franchises under the Cookie Cutters brand and a vending machine route in Denver, Cindy shares invaluable insights into managing and scaling diverse business ventures.

Key Highlights:

The Reality of Vending Machines as Passive Income:

Cindy breaks down the common myth that vending machines are an easy source of passive income. She explains the challenges involved, from maintaining stock and tracking trends in consumer demand to strategically placing machines in high-traffic areas like factories. Her innovative approach, using real-time monitoring technology, showcases the hands-on commitment needed to maximize profits.

Building a Niche in Children’s Hair Salons:

With a passion for creating a kid-friendly environment, Cindy’s hair salons cater to young clients, creating a steady customer base through repeat visits. She shares her experience of turning around a struggling salon location and the financial strategies she used to succeed. From managing rent and payroll to marketing investments, Cindy dives into the financial discipline required in the franchise world.

Scaling and Budgeting for Expansion:

As Cindy and her husband opened a second salon, she applied lessons learned from her first location. She emphasizes the importance of budget management, especially for small business owners, and shares tips for cost-effective marketing to drive local engagement and build a strong community presence.

Franchise Consulting and Advising:

Drawing on her own entrepreneurial journey, Cindy helps others find the right franchise fit through her consulting business. She advises prospective franchisees on evaluating Franchise Disclosure Documents (FDDs) and the need for resilience in the face of challenging situations. Her role as a consultant mirrors that of a real estate agent, offering impartial guidance without charging clients directly, as franchisors compensate her for successful placements.

Navigating Post-COVID Business Challenges:

From labor shortages to changing workforce expectations, Cindy discusses the lingering effects of the pandemic, particularly in hands-on industries like her salons. She explores the hiring challenges she faces and the adaptations businesses are making to attract dedicated employees in a shifting labor market.

Cautionary Tales in Franchising:

Both Cindy and Tommy highlight potential pitfalls in the franchise industry, from aggressive sales tactics to unrealistic marketing promises. Cindy’s personal story of encountering a franchisor who misrepresented a lease agreement serves as a warning for aspiring franchisees to perform diligent research and approach franchise ownership with eyes wide open.

Join Tommy and Cindy for a deep dive into the realities of franchise ownership, the grit needed to thrive, and how to make informed decisions that align with your long-term goals in business. This conversation offers essential takeaways for anyone considering a move into the world of franchising.

Links And Resources:

• Haircutsarefun
• Cindy Rayfield on LinkedIn

• Tommy Yionoulis on Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast!

  In this episode of Empire Builders, host Tommy Yionoulis sits down with Cindy Rayfield, an entrepreneur with a portfolio that spans multiple industries, including children’s hair salons and a thriving vending machine business. With two franchises under the Cookie Cutters brand and a vending machine route in Denver, Cindy shares invaluable insights into managing and scaling diverse business ventures.

  Key Highlights:

  The Reality of Vending Machines as Passive Income:

  Cindy breaks down the common myth that vending machines are an easy source of passive income. She explains the challenges involved, from maintaining stock and tracking trends in consumer demand to strategically placing machines in high-traffic areas like factories. Her innovative approach, using real-time monitoring technology, showcases the hands-on commitment needed to maximize profits.

  Building a Niche in Children’s Hair Salons:

  With a passion for creating a kid-friendly environment, Cindy’s hair salons cater to young clients, creating a steady customer base through repeat visits. She shares her experience of turning around a struggling salon location and the financial strategies she used to succeed. From managing rent and payroll to marketing investments, Cindy dives into the financial discipline required in the franchise world.

  Scaling and Budgeting for Expansion:

  As Cindy and her husband opened a second salon, she applied lessons learned from her first location. She emphasizes the importance of budget management, especially for small business owners, and shares tips for cost-effective marketing to drive local engagement and build a strong community presence.

  Franchise Consulting and Advising:

  Drawing on her own entrepreneurial journey, Cindy helps others find the right franchise fit through her consulting business. She advises prospective franchisees on evaluating Franchise Disclosure Documents (FDDs) and the need for resilience in the face of challenging situations. Her role as a consultant mirrors that of a real estate agent, offering impartial guidance without charging clients directly, as franchisors compensate her for successful placements.

  Navigating Post-COVID Business Challenges:

  From labor shortages to changing workforce expectations, Cindy discusses the lingering effects of the pandemic, particularly in hands-on industries like her salons. She explores the hiring challenges she faces and the adaptations businesses are making to attract dedicated employees in a shifting labor market.

  Cautionary Tales in Franchising:

  Both Cindy and Tommy highlight potential pitfalls in the franchise industry, from aggressive sales tactics to unrealistic marketing promises. Cindy’s personal story of encountering a franchisor who misrepresented a lease agreement serves as a warning for aspiring franchisees to perform diligent research and approach franchise ownership with eyes wide open.

  Join Tommy and Cindy for a deep dive into the realities of franchise ownership, the grit needed to thrive, and how to make informed decisions that align with your long-term goals in business. This conversation offers essential takeaways for anyone considering a move into the world of franchising.

  Links And Resources:

  • Haircutsarefun
  • Cindy Rayfield on LinkedIn
  
  
  • Tommy Yionoulis on Linkedin
  • OpsAnalitica
  
  

  At OpsAnalitica, we empower organizations to overcome operational challenges, ensuring sustained efficiency, quality, and productivity for unmatched success.

  Ready to see how we can optimize your operations? Schedule a Demo.

  Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

  ]]>d3885485-f6f5-42ce-b707-7053798cd5b3Mon, 11 Nov 2024 00:00:00 -050001:03:42falsefull2121 Tommy YionoulisThis week on Empire builders we interview Wes Barefoot - CEO/Founder at (Path To Freedom) & Multi-Unit Franchisee (Koala Insulation & ShelfGenie)Welcome to another episode of Empire Builders, hosted by Tommy Yionoulis. This week, Tommy is joined by franchise consultant and franchisee Wes Barefoot, who shares his journey from franchise sales to ownership, including valuable lessons learned along the way. Starting with his Shelf Genie franchise, Wes dives into the differences between service-based franchises and brick-and-mortar models, offering insights for anyone considering the franchise path.

  Key Highlights:

  1. The Journey into Franchising:
  2. Wes shares how he and his wife ventured into franchise ownership with Shelf Genie, a service-based, home improvement business, thanks to his background in franchise sales and development. Their story illustrates the unique opportunities and challenges within service franchises, which often require less overhead than brick-and-mortar businesses.
  3. Service-Based vs. Brick-and-Mortar Models:
  4. Tommy and Wes discuss the distinct dynamics between these two franchise types. Wes explains that while service franchises like Shelf Genie keep costs low with no need for a physical location, brick-and-mortar franchises demand substantial initial investments and dedicated facilities, often leading to higher overhead.
  5. Cash Flow Challenges in Construction-Franchises:
  6. Wes recounts his experience owning an insulation franchise, which differed greatly in cash flow due to delayed payments in the construction sector. He emphasizes the importance of financial preparedness, especially in sectors reliant on extended payment terms from contractors.
  7. Financial Planning and Preparedness:
  8. Wes and Tommy stress the need for meticulous financial planning before embarking on any franchise. Wes advises aspiring franchisees to assess their financial stability and expenses, whether entering a service or brick-and-mortar franchise, to ensure long-term sustainability.
  9. Understanding Franchise Value:
  10. In franchising, maintaining a strong brand and operational structure is vital. Wes and Tommy discuss the ongoing value exchange in franchising—how brand recognition, quality assurance, and efficient systems play pivotal roles, especially for smaller brands that may not benefit from the same instant recognition as larger names.
  11. Setting Realistic Expectations:
  12. Using the “bicycle” analogy, Wes explains that while the franchisor provides the “bike,” the franchisee must “pedal” toward success. It’s a partnership where both parties contribute to the franchise’s growth, but ultimately, success hinges on the franchisee’s effort and dedication.
  13. Franchise Ownership’s Realities and Pitfalls:
  14. From acquisitions by private equity firms to changes in franchisor leadership, Wes advises potential franchisees to think beyond admiration for a brand’s founder. Ownership changes are common, and franchisees need to evaluate the long-term stability and support the franchisor offers.
  15. An Entertaining Anecdote in Consulting:
  16. Wes shares an unforgettable story about a challenging client with an extensive criminal background, including undisclosed felonies. This amusing yet cautionary tale highlights the importance of vetting clients thoroughly in the franchise industry.
  
  

  Tune in to gain valuable insights into the franchise world, learn about the differences between service and brick-and-mortar franchises, and understand the financial and operational factors that can make or break franchise ownership!

  Links And Resources:

  • Path To Freedom
  • Koala Insulation
  • Welcome to another episode of Empire Builders, hosted by Tommy Yionoulis. This week, Tommy is joined by franchise consultant and franchisee Wes Barefoot, who shares his journey from franchise sales to ownership, including valuable lessons learned along the way. Starting with his Shelf Genie franchise, Wes dives into the differences between service-based franchises and brick-and-mortar models, offering insights for anyone considering the franchise path.

    Key Highlights:

    1. The Journey into Franchising:
    2. Wes shares how he and his wife ventured into franchise ownership with Shelf Genie, a service-based, home improvement business, thanks to his background in franchise sales and development. Their story illustrates the unique opportunities and challenges within service franchises, which often require less overhead than brick-and-mortar businesses.
    3. Service-Based vs. Brick-and-Mortar Models:
    4. Tommy and Wes discuss the distinct dynamics between these two franchise types. Wes explains that while service franchises like Shelf Genie keep costs low with no need for a physical location, brick-and-mortar franchises demand substantial initial investments and dedicated facilities, often leading to higher overhead.
    5. Cash Flow Challenges in Construction-Franchises:
    6. Wes recounts his experience owning an insulation franchise, which differed greatly in cash flow due to delayed payments in the construction sector. He emphasizes the importance of financial preparedness, especially in sectors reliant on extended payment terms from contractors.
    7. Financial Planning and Preparedness:
    8. Wes and Tommy stress the need for meticulous financial planning before embarking on any franchise. Wes advises aspiring franchisees to assess their financial stability and expenses, whether entering a service or brick-and-mortar franchise, to ensure long-term sustainability.
    9. Understanding Franchise Value:
    10. In franchising, maintaining a strong brand and operational structure is vital. Wes and Tommy discuss the ongoing value exchange in franchising—how brand recognition, quality assurance, and efficient systems play pivotal roles, especially for smaller brands that may not benefit from the same instant recognition as larger names.
    11. Setting Realistic Expectations:
    12. Using the “bicycle” analogy, Wes explains that while the franchisor provides the “bike,” the franchisee must “pedal” toward success. It’s a partnership where both parties contribute to the franchise’s growth, but ultimately, success hinges on the franchisee’s effort and dedication.
    13. Franchise Ownership’s Realities and Pitfalls:
    14. From acquisitions by private equity firms to changes in franchisor leadership, Wes advises potential franchisees to think beyond admiration for a brand’s founder. Ownership changes are common, and franchisees need to evaluate the long-term stability and support the franchisor offers.
    15. An Entertaining Anecdote in Consulting:
    16. Wes shares an unforgettable story about a challenging client with an extensive criminal background, including undisclosed felonies. This amusing yet cautionary tale highlights the importance of vetting clients thoroughly in the franchise industry.
    
    

    Tune in to gain valuable insights into the franchise world, learn about the differences between service and brick-and-mortar franchises, and understand the financial and operational factors that can make or break franchise ownership!

    Links And Resources:

    • Path To Freedom
    • Koala Insulation
    • ShelfGenie
    • Wes Barefoot on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    At OpsAnalitica, we empower organizations to overcome operational challenges, ensuring sustained efficiency, quality, and productivity for unmatched success.

    Ready to see how we can optimize your operations? Schedule a Demo.

    Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast.

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>33cf0375-aee3-4851-bcff-ad7e59f137b8Mon, 04 Nov 2024 00:00:00 -050052:10falsefull2020 Tommy YionoulisThis week on Empire builders we interview Taylor Byington - CEO/Founder at (CoverPanda) & Multi-Unit Franchisee (Crumbl Cookies)Welcome to another insightful episode of Empire Builders, hosted by Tommy Yionoulis. Today, Tommy is joined by Taylor Byington, founder of Coverpanda, a company transforming franchisees' operations. Taylor shares how his experience as a Crumbl Cookies franchisee inspired him to create a comprehensive platform for franchisees, offering services like bookkeeping, payroll, and insurance, all integrated into one powerful tool. Together, they dive deep into the importance of operational efficiency and financial insights in the franchise world.

    Key Highlights:

    Coverpanda’s All-in-One Solution:

    Taylor introduced Coverpanda, a platform designed to streamline franchise operations by providing essential services like bookkeeping, payroll, and insurance. The software integrates directly with franchisors’ dashboards, helping franchisees easily manage their businesses.

    Data-Driven Franchising:

    Tommy and Taylor discuss how data and operational insights can make or break a franchise. Taylor highlights the necessity of monitoring key performance metrics like employee efficiency, payroll management, and financial performance across different locations and time zones.

    The Importance of Aligning Incentives:

    Drawing from Tommy's experience with Quiznos, they explore how misaligned incentives between franchisors and franchisees can lead to financial difficulties. They emphasize that a franchise’s success depends on both parties having a shared stake in performance and success.

    Overcoming Challenges in Franchising:

    Taylor shares his experience with Crumbl Cookies, where rapid expansion during the pandemic exposed operational challenges. He emphasizes the importance of hands-on management and staying involved in every aspect of the business to succeed in franchising.

    Lessons in Franchise Ownership:

    Taylor reflects on mentorship and the critical role it plays in business growth. He also talks about the personal growth that comes from overcoming challenges, like working with family and recovering from a major setback involving a general contractor.

    Growth and Scaling:

    Coverpanda isn’t just about helping franchisees manage day-to-day operations; it also supports growth. Taylor explains how the platform enables franchisees to focus on expanding their business by providing the tools and data they need to scale efficiently.

    Join Tommy and Taylor as they discuss how Coverpanda is helping franchisees thrive in today’s competitive landscape, and why data-driven decision-making is key to franchise success.

    Links And Resources:

    • CoverPanda
    • Crumbl
    • Taylor Byington on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>Welcome to another insightful episode of Empire Builders, hosted by Tommy Yionoulis. Today, Tommy is joined by Taylor Byington, founder of Coverpanda, a company transforming franchisees' operations. Taylor shares how his experience as a Crumbl Cookies franchisee inspired him to create a comprehensive platform for franchisees, offering services like bookkeeping, payroll, and insurance, all integrated into one powerful tool. Together, they dive deep into the importance of operational efficiency and financial insights in the franchise world.

    Key Highlights:

    Coverpanda’s All-in-One Solution:

    Taylor introduced Coverpanda, a platform designed to streamline franchise operations by providing essential services like bookkeeping, payroll, and insurance. The software integrates directly with franchisors’ dashboards, helping franchisees easily manage their businesses.

    Data-Driven Franchising:

    Tommy and Taylor discuss how data and operational insights can make or break a franchise. Taylor highlights the necessity of monitoring key performance metrics like employee efficiency, payroll management, and financial performance across different locations and time zones.

    The Importance of Aligning Incentives:

    Drawing from Tommy's experience with Quiznos, they explore how misaligned incentives between franchisors and franchisees can lead to financial difficulties. They emphasize that a franchise’s success depends on both parties having a shared stake in performance and success.

    Overcoming Challenges in Franchising:

    Taylor shares his experience with Crumbl Cookies, where rapid expansion during the pandemic exposed operational challenges. He emphasizes the importance of hands-on management and staying involved in every aspect of the business to succeed in franchising.

    Lessons in Franchise Ownership:

    Taylor reflects on mentorship and the critical role it plays in business growth. He also talks about the personal growth that comes from overcoming challenges, like working with family and recovering from a major setback involving a general contractor.

    Growth and Scaling:

    Coverpanda isn’t just about helping franchisees manage day-to-day operations; it also supports growth. Taylor explains how the platform enables franchisees to focus on expanding their business by providing the tools and data they need to scale efficiently.

    Join Tommy and Taylor as they discuss how Coverpanda is helping franchisees thrive in today’s competitive landscape, and why data-driven decision-making is key to franchise success.

    Links And Resources:

    • CoverPanda
    • Crumbl
    • Taylor Byington on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>6c4e9993-7032-4bf0-adb0-101f0f8677ceThu, 10 Oct 2024 00:00:00 -050058:15falsefull1919 Tommy YionoulisThis week on Empire builders we interview Jennifer Keahl - Multi-Franchise Owner (StretchLab)Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Jennifer Keahl, a franchise owner of three Stretch Lab locations in Michigan, as she shares her journey of starting and expanding her business while staying rooted in her community. Jennifer talks about her plans to grow in the Lansing area and what sets Stretch Lab apart in the boutique fitness world.

    Key Highlights:

    The Stretch Lab Concept:

    Jennifer introduces Stretch Lab's unique service model, which focuses on one-on-one assisted stretching sessions led by certified flexologists. She explains how the personalized experience helps clients improve flexibility and overall well-being, differentiating it from yoga or physical therapy.

    The Appeal of a Boutique Franchise:

    Jennifer shares why she chose Stretch Lab, citing her passion for fitness and her background as a gymnast and yoga enthusiast. She discusses the close-knit, boutique atmosphere of her studios and how collaborating with other franchise owners creates a supportive network while allowing her to stay focused on her local community.

    Membership and Consistency:

    Jennifer emphasizes the importance of consistency for long-term results, noting that most clients opt for membership packages. Tommy relates his own struggles with flexibility, and Jennifer discusses how Stretch Lab’s approach helps clients build better stretching habits, both in-studio and at home.

    Overcoming Business Challenges:

    Jennifer reflects on the early hurdles of opening her first studio, including unexpected delays and costs. She highlights how a supportive regional manager helped her set realistic goals, eventually leading to success. Tommy and Jennifer also discuss the importance of budgeting time and money for business growth.

    Running a Lean Operation:

    With a focus on controlling costs, Jennifer explains how her experience in quality and operations helps her make smart decisions for her business. She talks about keeping fixed costs low and running an efficient operation to ensure long-term success. Jennifer also touches on the personal and professional rewards of staying connected with her team and clients.

    Join us as we explore Jennifer Keahl’s inspiring journey of building her Stretch Lab franchise, the lessons she’s learned along the way, and the importance of flexibility—both in business and in life. Don’t forget to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • StretchLab - Brighton, Michigan
    • Jennifer Keahl on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Jennifer Keahl, a franchise owner of three Stretch Lab locations in Michigan, as she shares her journey of starting and expanding her business while staying rooted in her community. Jennifer talks about her plans to grow in the Lansing area and what sets Stretch Lab apart in the boutique fitness world.

    Key Highlights:

    The Stretch Lab Concept:

    Jennifer introduces Stretch Lab's unique service model, which focuses on one-on-one assisted stretching sessions led by certified flexologists. She explains how the personalized experience helps clients improve flexibility and overall well-being, differentiating it from yoga or physical therapy.

    The Appeal of a Boutique Franchise:

    Jennifer shares why she chose Stretch Lab, citing her passion for fitness and her background as a gymnast and yoga enthusiast. She discusses the close-knit, boutique atmosphere of her studios and how collaborating with other franchise owners creates a supportive network while allowing her to stay focused on her local community.

    Membership and Consistency:

    Jennifer emphasizes the importance of consistency for long-term results, noting that most clients opt for membership packages. Tommy relates his own struggles with flexibility, and Jennifer discusses how Stretch Lab’s approach helps clients build better stretching habits, both in-studio and at home.

    Overcoming Business Challenges:

    Jennifer reflects on the early hurdles of opening her first studio, including unexpected delays and costs. She highlights how a supportive regional manager helped her set realistic goals, eventually leading to success. Tommy and Jennifer also discuss the importance of budgeting time and money for business growth.

    Running a Lean Operation:

    With a focus on controlling costs, Jennifer explains how her experience in quality and operations helps her make smart decisions for her business. She talks about keeping fixed costs low and running an efficient operation to ensure long-term success. Jennifer also touches on the personal and professional rewards of staying connected with her team and clients.

    Join us as we explore Jennifer Keahl’s inspiring journey of building her Stretch Lab franchise, the lessons she’s learned along the way, and the importance of flexibility—both in business and in life. Don’t forget to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • StretchLab - Brighton, Michigan
    • Jennifer Keahl on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>5ff2aa4c-ab40-453f-82ab-daae003f349dMon, 30 Sep 2024 23:45:00 -050031:23falsefull1818 Tommy YionoulisThis week on Empire builders we interview Lawrence Knuckles - CEO of (Manic Vanity) and Franchise Owner (JAN-PRO Franchise Development)Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Lawrence Knuckles, CEO of Manic Vanity Clothing, who shares his incredible journey of building his clothing brand from the ground up since 2011. Lawrence reflects on the early challenges of inconsistent efforts and the transformative moment when he leveraged social media to boost his brand's visibility and sales.

    Key Highlights:

    Lawrence’s Journey:

    Lawrence discusses the early years of Manic Vanity Clothing, the pivotal decision to invest strategically during a critical moment, and how participating in local events helped propel his business forward.

    Challenges of Bootstrapping:

    He highlights the creativity that emerges from financial constraints and the differences between small business owners and larger companies regarding resource management and discipline.

    The Impact of Upbringing:

    Lawrence opens up about his tough upbringing, detailing how it shaped his entrepreneurial mindset and instilled a strong work ethic. He emphasizes that entrepreneurship is about purpose and problem-solving, not just profit.

    Navigating Business Relationships:

    The conversation shifts to the complexities of partnerships, the pitfalls of hiring friends and family, and the importance of clearly defining roles to maintain healthy working relationships.

    Adapting to Market Changes:

    Lawrence shares insights on the current retail landscape, discussing the need for personal branding and the challenges of balancing brick-and-mortar and e-commerce strategies.

    Embracing Technology:

    Lawrence also delves into how he's incorporating AI into his business operations, enhancing efficiency, and overcoming personal challenges. He advocates for leveraging technology to improve quality of life and drive business success.

    Join us as we explore Lawrence Knuckles' inspiring entrepreneurial journey, the lessons learned from his experiences, and the importance of resilience and creativity in overcoming challenges. Stay tuned for more insights from industry leaders on Empire Builders. Don't forget to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • Manic Vanity Clothing
    • JAN-PRO Franchise Development
    • Lawrence Knuckles on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Lawrence Knuckles, CEO of Manic Vanity Clothing, who shares his incredible journey of building his clothing brand from the ground up since 2011. Lawrence reflects on the early challenges of inconsistent efforts and the transformative moment when he leveraged social media to boost his brand's visibility and sales.

    Key Highlights:

    Lawrence’s Journey:

    Lawrence discusses the early years of Manic Vanity Clothing, the pivotal decision to invest strategically during a critical moment, and how participating in local events helped propel his business forward.

    Challenges of Bootstrapping:

    He highlights the creativity that emerges from financial constraints and the differences between small business owners and larger companies regarding resource management and discipline.

    The Impact of Upbringing:

    Lawrence opens up about his tough upbringing, detailing how it shaped his entrepreneurial mindset and instilled a strong work ethic. He emphasizes that entrepreneurship is about purpose and problem-solving, not just profit.

    Navigating Business Relationships:

    The conversation shifts to the complexities of partnerships, the pitfalls of hiring friends and family, and the importance of clearly defining roles to maintain healthy working relationships.

    Adapting to Market Changes:

    Lawrence shares insights on the current retail landscape, discussing the need for personal branding and the challenges of balancing brick-and-mortar and e-commerce strategies.

    Embracing Technology:

    Lawrence also delves into how he's incorporating AI into his business operations, enhancing efficiency, and overcoming personal challenges. He advocates for leveraging technology to improve quality of life and drive business success.

    Join us as we explore Lawrence Knuckles' inspiring entrepreneurial journey, the lessons learned from his experiences, and the importance of resilience and creativity in overcoming challenges. Stay tuned for more insights from industry leaders on Empire Builders. Don't forget to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • Manic Vanity Clothing
    • JAN-PRO Franchise Development
    • Lawrence Knuckles on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>5f95fdf9-96e4-44c1-9b12-38eec522363aThu, 26 Sep 2024 00:00:00 -050001:04:43falsefull1717 Tommy YionoulisThis week on Empire builders we interview Ricky Morgin - Entrepreneur & Franchise Owner of (Pearce Bespoke of San Francisco)Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we’re joined by Ricky Morgin, franchise owner of Pearce Bespoke, a mobile custom suit and tailoring company based in San Francisco. Ricky shares his entrepreneurial journey, from working at a law firm to launching a unique, client-focused business that delivers fully customized suits straight to your door.

    Key Highlights:

    Ricky’s Business and Background:

    Ricky is the owner of Pearce Bespoke's first California franchise, offering a 100% mobile service where he takes client measurements on-site and helps them design personalized suits. From custom linings featuring university logos to tailored tuxedos and three-piece suits, Ricky explains how his business prioritizes convenience and individuality.

    How Pearce Bespoke Works:

    Ricky walks us through the process—he visits clients at their homes or offices, takes 16-25 precise measurements, and offers a wide variety of fabrics, buttons, and linings for ultimate customization. No off-the-rack suits here—everything is custom-made to fit.

    The Entrepreneurial Journey:

    Before launching Pearce Bespoke, Ricky worked in the legal field but wanted more control over his time and found a passion for custom clothing. His love for suits and admiration for his father’s business style inspired him to make the career shift.

    Challenges of Starting a New Business:

    As a franchisee of a new brand, Ricky talks about the initial hurdles, especially in building brand awareness. He emphasizes the importance of word-of-mouth, social media, and networking events in growing his business.

    The Role of Suits in San Francisco:

    While San Francisco is known for being casual, there’s still a demand for quality suits for weddings, galas, and business events. Ricky shares how his business capitalizes on these occasions and why everyone needs at least one good suit.

    A Memorable Challenge:

    Ricky recounts a challenging experience at a major wedding fair when he was sick but powered through the day, gaining valuable leads and making an impact despite the circumstances.

    Join us as we explore the world of mobile custom tailoring, the challenges of starting a new franchise, and the rewards of being an entrepreneur. Stay tuned for more inspiring stories from entrepreneurs on Empire Builders! Be sure to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • Pearce Bespoke
    • Ricky Morgin on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we’re joined by Ricky Morgin, franchise owner of Pearce Bespoke, a mobile custom suit and tailoring company based in San Francisco. Ricky shares his entrepreneurial journey, from working at a law firm to launching a unique, client-focused business that delivers fully customized suits straight to your door.

    Key Highlights:

    Ricky’s Business and Background:

    Ricky is the owner of Pearce Bespoke's first California franchise, offering a 100% mobile service where he takes client measurements on-site and helps them design personalized suits. From custom linings featuring university logos to tailored tuxedos and three-piece suits, Ricky explains how his business prioritizes convenience and individuality.

    How Pearce Bespoke Works:

    Ricky walks us through the process—he visits clients at their homes or offices, takes 16-25 precise measurements, and offers a wide variety of fabrics, buttons, and linings for ultimate customization. No off-the-rack suits here—everything is custom-made to fit.

    The Entrepreneurial Journey:

    Before launching Pearce Bespoke, Ricky worked in the legal field but wanted more control over his time and found a passion for custom clothing. His love for suits and admiration for his father’s business style inspired him to make the career shift.

    Challenges of Starting a New Business:

    As a franchisee of a new brand, Ricky talks about the initial hurdles, especially in building brand awareness. He emphasizes the importance of word-of-mouth, social media, and networking events in growing his business.

    The Role of Suits in San Francisco:

    While San Francisco is known for being casual, there’s still a demand for quality suits for weddings, galas, and business events. Ricky shares how his business capitalizes on these occasions and why everyone needs at least one good suit.

    A Memorable Challenge:

    Ricky recounts a challenging experience at a major wedding fair when he was sick but powered through the day, gaining valuable leads and making an impact despite the circumstances.

    Join us as we explore the world of mobile custom tailoring, the challenges of starting a new franchise, and the rewards of being an entrepreneur. Stay tuned for more inspiring stories from entrepreneurs on Empire Builders! Be sure to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • Pearce Bespoke
    • Ricky Morgin on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>1ae43e50-761c-4cde-83f6-8485851023e7Mon, 23 Sep 2024 00:00:00 -050011:45falsefull1616 Tommy YionoulisThis week on Empire builders we interview Dave Hansen - Chief Executive Officer (ClientTether)Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Dave Hansen, CEO of ClientTether, a leading franchise CRM platform. Dave shares insights about his role at ClientTether and the journey that led him there, including his extensive experience in sales, tech, and franchise development. We discuss how ClientTether's unique technology is tailored to the needs of franchise businesses, streamlining everything from lead response to customer service follow-ups.

    Key Highlights:

    Dave's Background:

    • From selling door-to-door at the age of five to leading sales teams in the tech and EdTech industries, Dave’s journey to ClientTether has been driven by a passion for sales and technology.
    
    

    ClientTether's Niche:

    • Unlike other CRMs, ClientTether is designed specifically for franchisors and franchisees, offering unique features that support both parent companies and individual franchise operations.
    
    

    Challenges and Solutions:

    • Dave discusses the early challenges ClientTether faced, such as resource constraints and finding focus. He also highlights the importance of automating communication and follow-ups for consistent customer engagement.
    
    

    Franchise Dynamics:

    • We explore the unique needs of the franchising industry, including the balance between corporate support and franchisee independence, and how ClientTether meets these needs better than other CRM solutions.
    
    

    Scaling with Quality:

    • Maintaining high-quality service while scaling operations is a significant challenge. Dave shares ClientTether’s strategy of combining technology with hands-on support to ensure customer satisfaction and continued growth.
    
    

    Join us as we dive into the world of franchise CRM technology, the lessons learned from scaling a tech business, and how automation can revolutionize franchise operations. Stay tuned for more insights from industry leaders on Empire Builders. Don't forget to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • ClientTether
    • Dave Hansen on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Dave Hansen, CEO of ClientTether, a leading franchise CRM platform. Dave shares insights about his role at ClientTether and the journey that led him there, including his extensive experience in sales, tech, and franchise development. We discuss how ClientTether's unique technology is tailored to the needs of franchise businesses, streamlining everything from lead response to customer service follow-ups.

    Key Highlights:

    Dave's Background:

    • From selling door-to-door at the age of five to leading sales teams in the tech and EdTech industries, Dave’s journey to ClientTether has been driven by a passion for sales and technology.
    
    

    ClientTether's Niche:

    • Unlike other CRMs, ClientTether is designed specifically for franchisors and franchisees, offering unique features that support both parent companies and individual franchise operations.
    
    

    Challenges and Solutions:

    • Dave discusses the early challenges ClientTether faced, such as resource constraints and finding focus. He also highlights the importance of automating communication and follow-ups for consistent customer engagement.
    
    

    Franchise Dynamics:

    • We explore the unique needs of the franchising industry, including the balance between corporate support and franchisee independence, and how ClientTether meets these needs better than other CRM solutions.
    
    

    Scaling with Quality:

    • Maintaining high-quality service while scaling operations is a significant challenge. Dave shares ClientTether’s strategy of combining technology with hands-on support to ensure customer satisfaction and continued growth.
    
    

    Join us as we dive into the world of franchise CRM technology, the lessons learned from scaling a tech business, and how automation can revolutionize franchise operations. Stay tuned for more insights from industry leaders on Empire Builders. Don't forget to subscribe and leave a review if you enjoyed the episode!

    Links And Resources:

    • ClientTether
    • Dave Hansen on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>0e38a474-da9e-4bcb-a97d-e55b82001d68Sat, 24 Aug 2024 00:00:00 -050034:43falsefull1515 Tommy YionoulisThis week on Empire builders we interview Jolita (Brilliant) Sakmanaite - Founder and Franchisor (Brilliant Massage & Skin)Welcome to the latest episode of Empire Builders! In today's conversation, host Tommy Yionoulis is joined by Jolita Brilliant, founder of Brilliant Massage & Skin. Jolita shares her inspiring journey of building a wellness business from the ground up, expanding into multiple locations, and now exploring franchising opportunities. Whether you're interested in wellness, entrepreneurship, or franchising, this episode offers valuable insights.

    Key Points Discussed:

    Brilliant Massage & Skin’s Beginnings:

    • Jolita talks about how she started as an individual practitioner and grew her business to include multiple locations in Vermont, with a focus on providing quality massage and skin care services.
    
    

    Challenges of Hiring and Managing Staff:

    • Jolita shares her initial fears about hiring her first employee and the responsibility that comes with managing a team. She discusses the balance between needing employees to grow and the challenges they can bring.
    
    

    COVID-19 Impact and Adaptation:

    • Jolita discusses the impact of the COVID-19 pandemic on her business, the difficulties faced during the shutdown, and how these challenges ultimately led to strengthening their marketing efforts and operational systems.
    
    

    Transition to Franchising:

    • Jolita reveals her decision to start franchising Brilliant Massage & Skin. She explains the motivation behind this move, given Vermont’s limited market size, and her goal to expand the brand across the East Coast, with a focus on states like New York and New Jersey.
    
    

    Importance of Systems and Processes:

    • As a process-oriented business owner, Jolita emphasizes the significance of having robust systems in place for scheduling, client management, and staff training. She highlights how these systems help maintain service quality and support franchisees.
    
    

    Marketing and Customer Retention:

    • Jolita touches on the marketing strategies that have been successful for her business, including using technology for virtual management and outsourcing reception services, which allows her to offer competitive compensation to attract high-quality talent.
    
    

    Personal Story and Motivation:

    • Jolita shares her personal journey from Lithuania to the U.S., her passion for wellness stemming from personal loss, and how these experiences have shaped her approach to business and life.
    
    

    Stay tuned for more episodes of Empire Builders, where we explore the journeys of entrepreneurs, industry leaders, and innovators. If you enjoyed this episode, please leave a review, share it with your network, and subscribe to the podcast for more insights on building successful businesses.

    Links And Resources:

    • Brilliant Massage & Skin
    • Brilliant Franchise LLC
    • Jolita (Brilliant) Sakmanaite on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Welcome to the latest episode of Empire Builders! In today's conversation, host Tommy Yionoulis is joined by Jolita Brilliant, founder of Brilliant Massage & Skin. Jolita shares her inspiring journey of building a wellness business from the ground up, expanding into multiple locations, and now exploring franchising opportunities. Whether you're interested in wellness, entrepreneurship, or franchising, this episode offers valuable insights.

    Key Points Discussed:

    Brilliant Massage & Skin’s Beginnings:

    • Jolita talks about how she started as an individual practitioner and grew her business to include multiple locations in Vermont, with a focus on providing quality massage and skin care services.
    
    

    Challenges of Hiring and Managing Staff:

    • Jolita shares her initial fears about hiring her first employee and the responsibility that comes with managing a team. She discusses the balance between needing employees to grow and the challenges they can bring.
    
    

    COVID-19 Impact and Adaptation:

    • Jolita discusses the impact of the COVID-19 pandemic on her business, the difficulties faced during the shutdown, and how these challenges ultimately led to strengthening their marketing efforts and operational systems.
    
    

    Transition to Franchising:

    • Jolita reveals her decision to start franchising Brilliant Massage & Skin. She explains the motivation behind this move, given Vermont’s limited market size, and her goal to expand the brand across the East Coast, with a focus on states like New York and New Jersey.
    
    

    Importance of Systems and Processes:

    • As a process-oriented business owner, Jolita emphasizes the significance of having robust systems in place for scheduling, client management, and staff training. She highlights how these systems help maintain service quality and support franchisees.
    
    

    Marketing and Customer Retention:

    • Jolita touches on the marketing strategies that have been successful for her business, including using technology for virtual management and outsourcing reception services, which allows her to offer competitive compensation to attract high-quality talent.
    
    

    Personal Story and Motivation:

    • Jolita shares her personal journey from Lithuania to the U.S., her passion for wellness stemming from personal loss, and how these experiences have shaped her approach to business and life.
    
    

    Stay tuned for more episodes of Empire Builders, where we explore the journeys of entrepreneurs, industry leaders, and innovators. If you enjoyed this episode, please leave a review, share it with your network, and subscribe to the podcast for more insights on building successful businesses.

    Links And Resources:

    • Brilliant Massage & Skin
    • Brilliant Franchise LLC
    • Jolita (Brilliant) Sakmanaite on LinkedIn
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>6abb8834-3f3f-4169-8f34-80503c83a8e6Fri, 23 Aug 2024 00:00:00 -050023:07falsefull1414 Tommy YionoulisThis week on Empire builders we interview Isaac Aldridge - Sales Leader & Franchise Owner (Dirty Dough)In this episode of "Empire Builders," host Tommy Yionoulis sits down with Isaac Aldridge, a determined entrepreneur and franchisee of Dirty Dough, a growing brand specializing in delicious cookies and milkshakes. Isaac shares his journey from choosing Dirty Dough for its operational simplicity to managing his first store in Springfield, Missouri.

    Key Points Discussed:

    Why Dirty Dough?

    • Isaac explains his decision to franchise with Dirty Dough, drawn to the product's quality and the ease of operations, where cookies are pre-made and shipped frozen to the store. He highlights the flexibility of the business model, which includes options like food trucks and drive-thrus.
    
    

    Challenges in Construction and Staffing:

    • With no prior experience, Isaac faced significant challenges in construction and staffing. He discusses the steep learning curve involved in setting up the store, managing construction, and overcoming early staffing issues by stepping into management roles alongside his wife.
    
    

    Operational Simplicity and Expansion Plans:

    • Isaac emphasizes the importance of simplicity in business operations, especially when planning for expansion. He aims to create processes so streamlined that a young manager could run a store without needing a business degree.
    
    

    Balancing Freedom and Responsibility:

    • The discussion explores the dual nature of entrepreneurship—freedom to solve problems creatively versus the continuous responsibility of running a business. Isaac shares his thoughts on the type of freedom he values, focusing on control over problem-solving rather than maximizing income.
    
    

    Unexpected Setbacks and Resilience:

    • Isaac recounts a major setback where a clerical error led to the loss of a prime store location. Despite this, he and his team secured a new site, albeit with delays and added financial strain, demonstrating resilience in the face of adversity.
    
    

    Looking Ahead:

    • As Isaac prepares for the grand opening of his Dirty Dough location at the end of August, he reflects on the lessons learned and the excitement of welcoming customers to his store.
    
    

    Join us for an insightful conversation that delves into the real challenges and rewards of franchise ownership, as Isaac Aldridge shares his experiences and aspirations for the future.

    Links And Resources:

    • Dirty Dough
    • Isaac Aldridge on LinkedIn
    • Dirty Dough on Instagram
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>In this episode of "Empire Builders," host Tommy Yionoulis sits down with Isaac Aldridge, a determined entrepreneur and franchisee of Dirty Dough, a growing brand specializing in delicious cookies and milkshakes. Isaac shares his journey from choosing Dirty Dough for its operational simplicity to managing his first store in Springfield, Missouri.

    Key Points Discussed:

    Why Dirty Dough?

    • Isaac explains his decision to franchise with Dirty Dough, drawn to the product's quality and the ease of operations, where cookies are pre-made and shipped frozen to the store. He highlights the flexibility of the business model, which includes options like food trucks and drive-thrus.
    
    

    Challenges in Construction and Staffing:

    • With no prior experience, Isaac faced significant challenges in construction and staffing. He discusses the steep learning curve involved in setting up the store, managing construction, and overcoming early staffing issues by stepping into management roles alongside his wife.
    
    

    Operational Simplicity and Expansion Plans:

    • Isaac emphasizes the importance of simplicity in business operations, especially when planning for expansion. He aims to create processes so streamlined that a young manager could run a store without needing a business degree.
    
    

    Balancing Freedom and Responsibility:

    • The discussion explores the dual nature of entrepreneurship—freedom to solve problems creatively versus the continuous responsibility of running a business. Isaac shares his thoughts on the type of freedom he values, focusing on control over problem-solving rather than maximizing income.
    
    

    Unexpected Setbacks and Resilience:

    • Isaac recounts a major setback where a clerical error led to the loss of a prime store location. Despite this, he and his team secured a new site, albeit with delays and added financial strain, demonstrating resilience in the face of adversity.
    
    

    Looking Ahead:

    • As Isaac prepares for the grand opening of his Dirty Dough location at the end of August, he reflects on the lessons learned and the excitement of welcoming customers to his store.
    
    

    Join us for an insightful conversation that delves into the real challenges and rewards of franchise ownership, as Isaac Aldridge shares his experiences and aspirations for the future.

    Links And Resources:

    • Dirty Dough
    • Isaac Aldridge on LinkedIn
    • Dirty Dough on Instagram
    
    
    • Tommy Yionoulis on Linkedin
    • OpsAnalitica
    
    

    Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

    ]]>6b323664-d2a7-4e84-bfd4-54c5047bb5b7Fri, 16 Aug 2024 00:00:00 -050036:48falsefull1313 Tommy YionoulisThis week on Empire builders we interview Rick Coe - Experienced Leader & Multi-Unit Franchise Operator (WeightSpace & WellBiz Brands, Inc.)Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis hosts Rick Coe, a franchisee with Wellbiz Brands, celebrating his 18th anniversary with the company. Rick shares his journey from signing his first franchise agreement on July 31, 2006, to owning WeightSpace a new gym in Charleston, South Carolina, that offers a unique, reservation-based private training experience.

    Key Points Discussed:

    Introduction to Rick Coe:

    • Rick's journey with Wellbiz Brands, starting with his first franchise agreement in 2006.
    • Celebration of his 18th anniversary with the company and his current venture in Charleston, SC.
    
    

    Unique Gym Concept:

    • Description of Rick's new gym in Charleston, offering private training by reservation.
    • The innovative model provides clients their own space, eliminating waiting and sharing equipment.
    • The gym caters to dedicated fitness enthusiasts and personal trainers looking to grow their businesses.
    
    

    Transition from Corporate Life to Entrepreneurship:

    • Rick's background, including his time in the Army and work with Home Depot.
    • The decision to leave the corporate world and pursue his dream of owning a gym.
    • The learning and adaptation process involved in opening new locations and acquiring existing ones.
    
    

    Insights on Franchise Operations:

    • Advantages of acquiring existing franchises versus starting new ones.
    • Importance of understanding strengths and preferences in business operations.
    • Experiences in optimizing existing locations and managing various fitness and wellness franchises.
    
    

    Managing Dead Time and Optimizing Activities:

    • Effective strategies for managing downtime and optimizing business activities.
    • Emphasis on continual improvements and strategic decisions regarding location and visibility.
    • Importance of adding value during mergers and acquisitions to enhance profitability.
    
    

    Role of Location in Success:

    • Critical role of location visibility and convenience for clients in brick-and-mortar businesses.
    • Balancing rent and advertising costs as investments in visibility.
    • Example of higher advertising expenses due to low-visibility locations and the lesson learned.
    
    

    Challenges and Benefits of Franchising:

    • Advocacy for franchise systems, especially for first-time business owners.
    • Franchising as a structured approach with reduced risk but requiring significant operator effort.
    • Comparison of franchising to graduate school for business, offering valuable learning opportunities.
    
    

    Adapting to New Markets and Concepts:

    • Challenges of establishing brand recognition and communicating unique value propositions.
    • Importance of being adaptable and responsive to customer feedback.
    • Continual refinement of the business model to better meet client needs.
    
    

    Reflections on the Entrepreneurial Journey:

    • Perseverance, adaptability, and passion as key elements of entrepreneurial success.
    • Rick's new gym concept as an example of innovation in the fitness industry.
    • Streamlined, customer-centric approach to personal training.
    
    

    Conclusion:

    Tommy and Rick conclude the episode with reflections on the challenges and triumphs of Rick's entrepreneurial journey. His story underscores the importance of perseverance, adaptability, and a passion for one's work. Rick's new gym concept exemplifies innovation in the fitness industry, offering a streamlined and customer-centric approach to personal training. Tune in for an engaging discussion on managing franchise operations, optimizing business activities, and achieving success with Rick Coe.

    Links And Resources:

    • Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis hosts Rick Coe, a franchisee with Wellbiz Brands, celebrating his 18th anniversary with the company. Rick shares his journey from signing his first franchise agreement on July 31, 2006, to owning WeightSpace a new gym in Charleston, South Carolina, that offers a unique, reservation-based private training experience.

      Key Points Discussed:

      Introduction to Rick Coe:

      • Rick's journey with Wellbiz Brands, starting with his first franchise agreement in 2006.
      • Celebration of his 18th anniversary with the company and his current venture in Charleston, SC.
      
      

      Unique Gym Concept:

      • Description of Rick's new gym in Charleston, offering private training by reservation.
      • The innovative model provides clients their own space, eliminating waiting and sharing equipment.
      • The gym caters to dedicated fitness enthusiasts and personal trainers looking to grow their businesses.
      
      

      Transition from Corporate Life to Entrepreneurship:

      • Rick's background, including his time in the Army and work with Home Depot.
      • The decision to leave the corporate world and pursue his dream of owning a gym.
      • The learning and adaptation process involved in opening new locations and acquiring existing ones.
      
      

      Insights on Franchise Operations:

      • Advantages of acquiring existing franchises versus starting new ones.
      • Importance of understanding strengths and preferences in business operations.
      • Experiences in optimizing existing locations and managing various fitness and wellness franchises.
      
      

      Managing Dead Time and Optimizing Activities:

      • Effective strategies for managing downtime and optimizing business activities.
      • Emphasis on continual improvements and strategic decisions regarding location and visibility.
      • Importance of adding value during mergers and acquisitions to enhance profitability.
      
      

      Role of Location in Success:

      • Critical role of location visibility and convenience for clients in brick-and-mortar businesses.
      • Balancing rent and advertising costs as investments in visibility.
      • Example of higher advertising expenses due to low-visibility locations and the lesson learned.
      
      

      Challenges and Benefits of Franchising:

      • Advocacy for franchise systems, especially for first-time business owners.
      • Franchising as a structured approach with reduced risk but requiring significant operator effort.
      • Comparison of franchising to graduate school for business, offering valuable learning opportunities.
      
      

      Adapting to New Markets and Concepts:

      • Challenges of establishing brand recognition and communicating unique value propositions.
      • Importance of being adaptable and responsive to customer feedback.
      • Continual refinement of the business model to better meet client needs.
      
      

      Reflections on the Entrepreneurial Journey:

      • Perseverance, adaptability, and passion as key elements of entrepreneurial success.
      • Rick's new gym concept as an example of innovation in the fitness industry.
      • Streamlined, customer-centric approach to personal training.
      
      

      Conclusion:

      Tommy and Rick conclude the episode with reflections on the challenges and triumphs of Rick's entrepreneurial journey. His story underscores the importance of perseverance, adaptability, and a passion for one's work. Rick's new gym concept exemplifies innovation in the fitness industry, offering a streamlined and customer-centric approach to personal training. Tune in for an engaging discussion on managing franchise operations, optimizing business activities, and achieving success with Rick Coe.

      Links And Resources:

      • WeightSpace
      • WellBiz Brands, Inc.
      • Rick Coe on LinkedIn
      
      
      • Tommy Yionoulis on Linkedin
      • OpsAnalitica
      
      

      Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

      ]]>cb42aea2-c382-4254-955e-25ef9b9ade9fFri, 02 Aug 2024 00:00:00 -050046:51falsefull1212 Tommy YionoulisThis week on Empire builders we interview Catherine Knabb - Network in Action (NIA), CEO | Owner | Network LeaderWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis hosts Catherine Knabb, an independent franchise consultant with over 30 years of experience across various industries. Catherine shares her insights into franchise consulting, the importance of informed decision-making, and the unique challenges faced by prospective franchisees.

      Key Points Discussed:

      Introduction to Catherine Knabb:

      • Catherine's extensive experience spanning industries such as poultry, conglomerate foods, the payment industry, and hospitals.
      • Her role as an independent franchise consultant, helping clients find the right franchise opportunities from over 500 brands across 40 categories.
      • Emphasis on educating clients about franchising and guiding them through the selection process.
      
      

      Franchise Consulting and Client Support:

      • Catherine’s process of narrowing down suitable franchise options and conducting interviews with existing franchisees to ensure informed decisions.
      • Her investment in Networking Action, a franchise that facilitates networking groups for business owners and representatives.
      • Networking Action’s unique approach involving deep, meaningful conversations and hands-on activities to address business challenges.
      
      

      The Franchise Selection Process:

      • The diversity of brands Catherine works with, including well-known home services like CertaPro and Amco Transmission, as well as new and emerging brands.
      • The benefits of franchising, such as a proven formula and support system, which reduce the risks associated with starting a business from scratch.
      • The importance of understanding the responsibilities that come with owning a franchise.
      
      

      Personality Profiling and Risk Assessment:

      • Use of tools like the Bank system and the Zorical tool to ensure a good match between clients and franchises.
      • The significance of adhering to these assessments to avoid costly mistakes and achieve success in franchising.
      
      

      Challenges in the Franchise Industry:

      • Issues of spam and overwhelming follow-up calls once potential franchisees submit their contact information to franchise brands.
      • The drawback of being precluded from using a consultant for a brand once information is submitted, without incurring additional costs.
      • Catherine’s advocacy for using a franchise consultant to manage interactions and protect prospective franchisees.
      
      

      Transitioning from Corporate to Franchise Consulting:

      • Catherine’s challenges in transitioning from a corporate role to franchise consulting, particularly in sales.
      • The mindset shift required to succeed in sales and overcoming perfectionism.
      • The steep learning curve of familiarizing herself with numerous brands and the unpredictable nature of running one’s own business.
      
      

      Importance of Honesty and Direct Communication in Sales:

      • The frustration caused by prospects who are indecisive or avoid straightforwardly rejecting an offer.
      • Catherine’s struggle with not wanting to be an imposition and the necessity of asking tough questions to gauge a client's commitment.
      
      

      Unique Approach to Franchise Consulting:

      • Integrating business networking to provide comprehensive support to clients, including finding necessary services like funding and legal advice.
      • The value of due diligence when choosing a franchise, illustrated by Catherine’s personal anecdote about her decision-making process.
      
      

      Conclusion:

      Tommy and Catherine conclude the episode with reflections on the importance of informed decision-making, the value of franchise consulting, and the power of networking and collective expertise. Catherine’s story highlights the resilience and adaptability required to succeed in the franchise industry. Whether you’re...]]>Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis hosts Catherine Knabb, an independent franchise consultant with over 30 years of experience across various industries. Catherine shares her insights into franchise consulting, the importance of informed decision-making, and the unique challenges faced by prospective franchisees.

      Key Points Discussed:

      Introduction to Catherine Knabb:

      • Catherine's extensive experience spanning industries such as poultry, conglomerate foods, the payment industry, and hospitals.
      • Her role as an independent franchise consultant, helping clients find the right franchise opportunities from over 500 brands across 40 categories.
      • Emphasis on educating clients about franchising and guiding them through the selection process.
      
      

      Franchise Consulting and Client Support:

      • Catherine’s process of narrowing down suitable franchise options and conducting interviews with existing franchisees to ensure informed decisions.
      • Her investment in Networking Action, a franchise that facilitates networking groups for business owners and representatives.
      • Networking Action’s unique approach involving deep, meaningful conversations and hands-on activities to address business challenges.
      
      

      The Franchise Selection Process:

      • The diversity of brands Catherine works with, including well-known home services like CertaPro and Amco Transmission, as well as new and emerging brands.
      • The benefits of franchising, such as a proven formula and support system, which reduce the risks associated with starting a business from scratch.
      • The importance of understanding the responsibilities that come with owning a franchise.
      
      

      Personality Profiling and Risk Assessment:

      • Use of tools like the Bank system and the Zorical tool to ensure a good match between clients and franchises.
      • The significance of adhering to these assessments to avoid costly mistakes and achieve success in franchising.
      
      

      Challenges in the Franchise Industry:

      • Issues of spam and overwhelming follow-up calls once potential franchisees submit their contact information to franchise brands.
      • The drawback of being precluded from using a consultant for a brand once information is submitted, without incurring additional costs.
      • Catherine’s advocacy for using a franchise consultant to manage interactions and protect prospective franchisees.
      
      

      Transitioning from Corporate to Franchise Consulting:

      • Catherine’s challenges in transitioning from a corporate role to franchise consulting, particularly in sales.
      • The mindset shift required to succeed in sales and overcoming perfectionism.
      • The steep learning curve of familiarizing herself with numerous brands and the unpredictable nature of running one’s own business.
      
      

      Importance of Honesty and Direct Communication in Sales:

      • The frustration caused by prospects who are indecisive or avoid straightforwardly rejecting an offer.
      • Catherine’s struggle with not wanting to be an imposition and the necessity of asking tough questions to gauge a client's commitment.
      
      

      Unique Approach to Franchise Consulting:

      • Integrating business networking to provide comprehensive support to clients, including finding necessary services like funding and legal advice.
      • The value of due diligence when choosing a franchise, illustrated by Catherine’s personal anecdote about her decision-making process.
      
      

      Conclusion:

      Tommy and Catherine conclude the episode with reflections on the importance of informed decision-making, the value of franchise consulting, and the power of networking and collective expertise. Catherine’s story highlights the resilience and adaptability required to succeed in the franchise industry. Whether you’re considering franchising or looking for insights into franchise consulting, this episode provides valuable information and inspiration.

      Tune in for an engaging discussion on navigating the complexities of franchising, overcoming industry challenges, and achieving success with Catherine Knabb.

      Links And Resources:

      • Network in Action (NIA)
      • Knabb Consulting LLC
      • Catherine Knabb on LinkedIn
      
      
      • Tommy Yionoulis on Linkedin
      • OpsAnalitica
      
      

      Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

      ]]>b8206077-a70b-4f02-87c0-d3f9ca8590c2Sat, 27 Jul 2024 10:00:00 -050040:03falsefull1111 Tommy YionoulisThis week on Empire builders we interview Josh Chernikoff - EdSales Elevation Experience, Founder | Lead Generator | CoachWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Josh Chernikoff, a seasoned entrepreneur with a rich background in education and youth enrichment programs. In this episode, Josh shares his journey from sports broadcasting to founding and scaling multiple successful businesses.

      Key Points Discussed:

      Introduction to Josh Chernikoff:

      • Josh's transition from a sports broadcaster to an entrepreneur in the education sector.
      • Founding a boutique home tutoring company in the DC area.
      • Expansion into after-school enrichment programs through Flex Academies, operating in 82 schools before selling the business.
      
      

      Building a Niche Market:

      • Importance of understanding and dominating a niche market to create a successful, repeatable business model.
      • Josh's experience in targeting schools with established enrichment cultures to effectively sell his services.
      
      

      Entrepreneurial Journey:

      • Challenges and successes in the education sector.
      • Josh's current venture, the Ed Sales Elevation Experience, assisting education companies in generating high-quality, repeatable leads.
      • Josh’s latest entrepreneurial pursuit with Overtime Athletics (OTA), a franchise providing organized sports programs for schools.
      
      

      Metaphor of "Clean Windows":

      • Targeting customers who already understand the value of a service.
      • Josh's success by focusing on schools with established enrichment programs.
      
      

      Media Exposure and Strategic Hires:

      • Leveraging media exposure for business growth, as demonstrated by a significant boost from an NBC opportunity.
      • The impact of strategic hires, like Mandy Eckman, in scaling the business by focusing on strengths and delegating operational responsibilities.
      
      

      Scaling Businesses:

      • Challenges of scaling businesses, particularly in identifying and serving the ideal client.
      • Importance of having a clear, repeatable offer to streamline operations.
      • Maintaining low overheads and flexible commitments, especially during the COVID-19 pandemic.
      
      

      Entrepreneurial Risks and Responsibilities:

      • Discussion on the inherent risks and responsibilities of entrepreneurship.
      • The impact on personal life and the need for a strong support system, especially from family.
      • Tommy's experiences in giving employees entrepreneurial opportunities and the realization that true entrepreneurial spirit cannot be instilled.
      
      

      Balancing Customizable Consulting and Scalable Operations:

      • Struggles in balancing customizable consulting work with scalable business operations.
      • The importance of knowing when to say no to short-term gains for long-term business development.
      
      

      Conclusion:

      Tommy and Josh conclude the episode with reflections on the ongoing journey of learning and adapting, essential for any entrepreneur aiming for sustainable success. Josh's story highlights the significance of understanding market needs, leveraging media exposure, and strategic hiring in scaling a business. Whether you're interested in the education sector, franchise operations, or entrepreneurial stories, this episode provides valuable insights and inspiration.

      Tune in for an engaging discussion on entrepreneurship, scaling businesses, and achieving success in niche markets with Josh Chernikoff.

      Links And Resources:

      • EdSales Elevation Experience
      • Josh Chernikoff on Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Josh Chernikoff, a seasoned entrepreneur with a rich background in education and youth enrichment programs. In this episode, Josh shares his journey from sports broadcasting to founding and scaling multiple successful businesses.

        Key Points Discussed:

        Introduction to Josh Chernikoff:

        • Josh's transition from a sports broadcaster to an entrepreneur in the education sector.
        • Founding a boutique home tutoring company in the DC area.
        • Expansion into after-school enrichment programs through Flex Academies, operating in 82 schools before selling the business.
        
        

        Building a Niche Market:

        • Importance of understanding and dominating a niche market to create a successful, repeatable business model.
        • Josh's experience in targeting schools with established enrichment cultures to effectively sell his services.
        
        

        Entrepreneurial Journey:

        • Challenges and successes in the education sector.
        • Josh's current venture, the Ed Sales Elevation Experience, assisting education companies in generating high-quality, repeatable leads.
        • Josh’s latest entrepreneurial pursuit with Overtime Athletics (OTA), a franchise providing organized sports programs for schools.
        
        

        Metaphor of "Clean Windows":

        • Targeting customers who already understand the value of a service.
        • Josh's success by focusing on schools with established enrichment programs.
        
        

        Media Exposure and Strategic Hires:

        • Leveraging media exposure for business growth, as demonstrated by a significant boost from an NBC opportunity.
        • The impact of strategic hires, like Mandy Eckman, in scaling the business by focusing on strengths and delegating operational responsibilities.
        
        

        Scaling Businesses:

        • Challenges of scaling businesses, particularly in identifying and serving the ideal client.
        • Importance of having a clear, repeatable offer to streamline operations.
        • Maintaining low overheads and flexible commitments, especially during the COVID-19 pandemic.
        
        

        Entrepreneurial Risks and Responsibilities:

        • Discussion on the inherent risks and responsibilities of entrepreneurship.
        • The impact on personal life and the need for a strong support system, especially from family.
        • Tommy's experiences in giving employees entrepreneurial opportunities and the realization that true entrepreneurial spirit cannot be instilled.
        
        

        Balancing Customizable Consulting and Scalable Operations:

        • Struggles in balancing customizable consulting work with scalable business operations.
        • The importance of knowing when to say no to short-term gains for long-term business development.
        
        

        Conclusion:

        Tommy and Josh conclude the episode with reflections on the ongoing journey of learning and adapting, essential for any entrepreneur aiming for sustainable success. Josh's story highlights the significance of understanding market needs, leveraging media exposure, and strategic hiring in scaling a business. Whether you're interested in the education sector, franchise operations, or entrepreneurial stories, this episode provides valuable insights and inspiration.

        Tune in for an engaging discussion on entrepreneurship, scaling businesses, and achieving success in niche markets with Josh Chernikoff.

        Links And Resources:

        • EdSales Elevation Experience
        • Josh Chernikoff on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>ade1e539-cd8a-4679-b745-e6d35ea91d59Fri, 26 Jul 2024 00:00:00 -050057:44falsefull1010 Tommy YionoulisThis week on Empire builders we interview Allison Welch - As You Wish Lifestyle, Founder & FranchisorWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Allison Welch, CEO and founder of As You Wish Lifestyle. In this episode, Allison shares her journey of creating an on-demand personal assistant and event planning company, navigating through the challenges of starting a business, and expanding into franchising.

        Key Points Discussed:

        Introduction to Allison Welch:

        • Allison's background and journey from being a personal assistant and event coordinator to founding As You Wish Lifestyle.
        • The concept behind As You Wish Lifestyle: providing a la carte personal assistant and event planning services for busy families, executives, and athletes.
        
        

        The Services Offered by As You Wish Lifestyle:

        • Types of requests they handle, from moving assistance to organizing closets, running errands, and holiday preparations.
        • The personalized touch and commitment to high-quality service that sets them apart from generic app-based services.
        
        

        Expansion and Franchising:

        • The decision to franchise As You Wish Lifestyle and the steps taken to develop the franchise model.
        • Current franchise locations and plans for future expansion into major cities across the United States.
        • The importance of finding the right franchisees and ensuring they have the tools and support needed for success.
        
        

        Challenges and Overcoming Them:

        • Initial challenges faced when starting the business during a recession and the importance of word-of-mouth referrals.
        • Ongoing challenges in finding the right team members who share the company’s values and dedication to confidentiality and excellence.
        
        

        War Stories and Lessons Learned:

        • Allison shares a challenging experience with a moving truck accident and the importance of having reliable vendors and a positive attitude.
        • The significance of maintaining high standards and a personalized approach to client service.
        
        

        Future Plans:

        • Goals for expanding the franchise to 45 units in the next five years.
        • The role of personalized service and strong client relationships in the company's success.
        
        

        Closing Thoughts:

        • The importance of reducing stress and improving quality of life through personalized assistant services.
        • Encouragement for listeners to consider the benefits of using As You Wish Lifestyle for their personal and event planning needs.
        
        

        Thank you for joining us at Empire Builders! Stay tuned for more inspiring stories and insights from entrepreneurs building their empires.

        Links And Resources:

        • As You Wish Lifestyle
        • Allison Welch on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Allison Welch, CEO and founder of As You Wish Lifestyle. In this episode, Allison shares her journey of creating an on-demand personal assistant and event planning company, navigating through the challenges of starting a business, and expanding into franchising.

        Key Points Discussed:

        Introduction to Allison Welch:

        • Allison's background and journey from being a personal assistant and event coordinator to founding As You Wish Lifestyle.
        • The concept behind As You Wish Lifestyle: providing a la carte personal assistant and event planning services for busy families, executives, and athletes.
        
        

        The Services Offered by As You Wish Lifestyle:

        • Types of requests they handle, from moving assistance to organizing closets, running errands, and holiday preparations.
        • The personalized touch and commitment to high-quality service that sets them apart from generic app-based services.
        
        

        Expansion and Franchising:

        • The decision to franchise As You Wish Lifestyle and the steps taken to develop the franchise model.
        • Current franchise locations and plans for future expansion into major cities across the United States.
        • The importance of finding the right franchisees and ensuring they have the tools and support needed for success.
        
        

        Challenges and Overcoming Them:

        • Initial challenges faced when starting the business during a recession and the importance of word-of-mouth referrals.
        • Ongoing challenges in finding the right team members who share the company’s values and dedication to confidentiality and excellence.
        
        

        War Stories and Lessons Learned:

        • Allison shares a challenging experience with a moving truck accident and the importance of having reliable vendors and a positive attitude.
        • The significance of maintaining high standards and a personalized approach to client service.
        
        

        Future Plans:

        • Goals for expanding the franchise to 45 units in the next five years.
        • The role of personalized service and strong client relationships in the company's success.
        
        

        Closing Thoughts:

        • The importance of reducing stress and improving quality of life through personalized assistant services.
        • Encouragement for listeners to consider the benefits of using As You Wish Lifestyle for their personal and event planning needs.
        
        

        Thank you for joining us at Empire Builders! Stay tuned for more inspiring stories and insights from entrepreneurs building their empires.

        Links And Resources:

        • As You Wish Lifestyle
        • Allison Welch on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>de20b661-5e8e-492b-b3c0-b126580c6f7aFri, 26 Jul 2024 00:00:00 -050021:34falsefull99 Tommy YionoulisThis week on Empire builders we interview Brandon E. Duplessis - Unicorn Business Funding, FounderWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Brandon Duplessis, founder of Unicorn Business Funding. Brandon shares his incredible journey from professional basketball to establishing a successful financial empowerment company, offering insights into overcoming challenges and achieving success.

        Key Points Discussed:

        Introduction to Brandon Duplessis:

        • Brandon's background includes his professional basketball career with the NBA G-League.
        • The transition from sports to founding Unicorn Business Funding.
        
        

        About Unicorn Business Funding:

        • The company's mission to provide financial empowerment, business credit, and expedited loan processes.
        • Successfully serving over 55,000 clients globally.
        
        

        Challenges and Strategies in the Financial Sector:

        • Addressing the arduous processes of traditional banks by offering quick, efficient solutions.
        • Overcoming the skepticism and trust issues due to widespread financial scams.
        
        

        Brandon’s Entrepreneurial Journey:

        • From professional basketball to building a financial empire after facing career challenges during the COVID-19 pandemic.
        • The importance of adapting and pivoting in response to external pressures and personal beliefs.
        
        

        Lessons Learned in Business:

        • The significance of targeting the right audience and delivering consistent results.
        • Developing a knowledgeable and reliable team to ensure client satisfaction and business growth.
        
        

        Personal and Professional Challenges:

        • Brandon's determination and resilience after surviving a life-threatening gunshot wound.
        • Using personal adversities as motivation to push forward and achieve greater success.
        
        

        Future Plans and Vision:

        • Potential expansion and franchising opportunities for Unicorn Business Funding.
        • Navigating the economic landscape and preparing for potential market shifts.
        
        

        Conclusion:

        • Brandon's story is a testament to the power of perseverance and strategic thinking.
        • Emphasizing the importance of financial literacy and empowerment in today’s society.
        
        

        Tune in for an engaging discussion on overcoming challenges, building a successful business from the ground up, and achieving financial empowerment with Brandon Duplessis. Whether you're an entrepreneur, a sports enthusiast, or interested in financial strategies, this episode provides valuable insights and inspiration.

        Links And Resources:

        • Instagram
        • Brandon Duplessis on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Brandon Duplessis, founder of Unicorn Business Funding. Brandon shares his incredible journey from professional basketball to establishing a successful financial empowerment company, offering insights into overcoming challenges and achieving success.

        Key Points Discussed:

        Introduction to Brandon Duplessis:

        • Brandon's background includes his professional basketball career with the NBA G-League.
        • The transition from sports to founding Unicorn Business Funding.
        
        

        About Unicorn Business Funding:

        • The company's mission to provide financial empowerment, business credit, and expedited loan processes.
        • Successfully serving over 55,000 clients globally.
        
        

        Challenges and Strategies in the Financial Sector:

        • Addressing the arduous processes of traditional banks by offering quick, efficient solutions.
        • Overcoming the skepticism and trust issues due to widespread financial scams.
        
        

        Brandon’s Entrepreneurial Journey:

        • From professional basketball to building a financial empire after facing career challenges during the COVID-19 pandemic.
        • The importance of adapting and pivoting in response to external pressures and personal beliefs.
        
        

        Lessons Learned in Business:

        • The significance of targeting the right audience and delivering consistent results.
        • Developing a knowledgeable and reliable team to ensure client satisfaction and business growth.
        
        

        Personal and Professional Challenges:

        • Brandon's determination and resilience after surviving a life-threatening gunshot wound.
        • Using personal adversities as motivation to push forward and achieve greater success.
        
        

        Future Plans and Vision:

        • Potential expansion and franchising opportunities for Unicorn Business Funding.
        • Navigating the economic landscape and preparing for potential market shifts.
        
        

        Conclusion:

        • Brandon's story is a testament to the power of perseverance and strategic thinking.
        • Emphasizing the importance of financial literacy and empowerment in today’s society.
        
        

        Tune in for an engaging discussion on overcoming challenges, building a successful business from the ground up, and achieving financial empowerment with Brandon Duplessis. Whether you're an entrepreneur, a sports enthusiast, or interested in financial strategies, this episode provides valuable insights and inspiration.

        Links And Resources:

        • Instagram
        • Brandon Duplessis on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>0ab6739c-3608-4659-9375-239151401415Sat, 20 Jul 2024 22:00:00 -050025:01falsefull88 Tommy YionoulisThis week on Empire builders we interview Thomas Belongia A.K.A Tommy B - BIGGBY COFFEE, Franchise Owner/OperatorWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Thomas Belongia, also known as Tommy B. Tommy B, an area developer and Franchise Owner for Biggby Coffee, who shares his intriguing journey from France to Wisconsin and offers deep insights into the world of franchise operations.

        Key Points Discussed:

        Introduction to Tommy B:

        • Tommy B's unique name story and why he goes by Tommy B.
        • His family's adventurous history.
        
        

        Tommy B's Professional Journey:

        • Transitioning from a self-employed entrepreneur to opening his first Biggby Coffee shop in Wisconsin.
        • The role and responsibilities of an area developer for Biggby Coffee.
        
        

        Importance of Finding the Right Franchisee:

        • Tommy B emphasizes the critical nature of identifying franchisees who align with Biggby's culture and values.
        • The process of onboarding a new franchisee, from finding real estate to training staff.
        
        

        Creating a Positive Work Environment:

        • The impact of a happy and engaged staff on customer experience.
        • Strategies for franchise owners to build community relationships and generate loyal customers.
        
        

        Why Biggby Coffee?

        • Tommy B and his wife's decision-making process in choosing Biggby Coffee after extensive research.
        • The personal touch and alignment with values that drew them to the brand.
        
        

        Marketing Strategies:

        • Differentiating between paid and guerrilla marketing.
        • Effective guerrilla marketing techniques like "drink drops" and engaging local businesses.
        
        

        Community Engagement:

        • The importance of building relationships within the local community.
        • Examples of community involvement, such as supporting local causes and creative marketing initiatives.
        
        

        Overcoming Challenges and Building Brand Awareness:

        • Strategies for introducing a coffee brand to new markets.
        • The significance of having a strong, supportive team and robust systems in place.
        
        

        Personal Story of Resilience:

        • Tommy B's experience overcoming a severe brain injury and the importance of well-established business systems.
        • Advocating for owners to focus on strategic planning and growth, ensuring long-term business success.
        
        

        Conclusion:

        Tommy and Tommy B conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of resilience, community engagement, and strategic marketing. Tommy B's story highlights the dedication required to succeed in the competitive world of franchise operations. Whether you're interested in the coffee industry or entrepreneurial stories, this episode provides valuable insights and inspiration.

        Tune in for an engaging discussion on franchise development, creating positive work environments, and achieving business success with Tommy B.

        Links And Resources:

        • BIGGBY COFFEE
        • Thomas Belongia (Tommy B) on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Thomas Belongia, also known as Tommy B. Tommy B, an area developer and Franchise Owner for Biggby Coffee, who shares his intriguing journey from France to Wisconsin and offers deep insights into the world of franchise operations.

        Key Points Discussed:

        Introduction to Tommy B:

        • Tommy B's unique name story and why he goes by Tommy B.
        • His family's adventurous history.
        
        

        Tommy B's Professional Journey:

        • Transitioning from a self-employed entrepreneur to opening his first Biggby Coffee shop in Wisconsin.
        • The role and responsibilities of an area developer for Biggby Coffee.
        
        

        Importance of Finding the Right Franchisee:

        • Tommy B emphasizes the critical nature of identifying franchisees who align with Biggby's culture and values.
        • The process of onboarding a new franchisee, from finding real estate to training staff.
        
        

        Creating a Positive Work Environment:

        • The impact of a happy and engaged staff on customer experience.
        • Strategies for franchise owners to build community relationships and generate loyal customers.
        
        

        Why Biggby Coffee?

        • Tommy B and his wife's decision-making process in choosing Biggby Coffee after extensive research.
        • The personal touch and alignment with values that drew them to the brand.
        
        

        Marketing Strategies:

        • Differentiating between paid and guerrilla marketing.
        • Effective guerrilla marketing techniques like "drink drops" and engaging local businesses.
        
        

        Community Engagement:

        • The importance of building relationships within the local community.
        • Examples of community involvement, such as supporting local causes and creative marketing initiatives.
        
        

        Overcoming Challenges and Building Brand Awareness:

        • Strategies for introducing a coffee brand to new markets.
        • The significance of having a strong, supportive team and robust systems in place.
        
        

        Personal Story of Resilience:

        • Tommy B's experience overcoming a severe brain injury and the importance of well-established business systems.
        • Advocating for owners to focus on strategic planning and growth, ensuring long-term business success.
        
        

        Conclusion:

        Tommy and Tommy B conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of resilience, community engagement, and strategic marketing. Tommy B's story highlights the dedication required to succeed in the competitive world of franchise operations. Whether you're interested in the coffee industry or entrepreneurial stories, this episode provides valuable insights and inspiration.

        Tune in for an engaging discussion on franchise development, creating positive work environments, and achieving business success with Tommy B.

        Links And Resources:

        • BIGGBY COFFEE
        • Thomas Belongia (Tommy B) on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>d31cbf0b-a864-4fcc-80ba-83569f31f2bdFri, 19 Jul 2024 00:00:00 -050056:20falsefull77 Tommy YionoulisThis week on Empire builders we interview Orhan Veli - Saladworks, Multi-Unit FranchiseeWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Orhan Veli, a franchisee of SaladWorks, a quick-service restaurant specializing in healthy eating, primarily salads. Orhan shares his journey from finance to managing multiple SaladWorks locations, offering insights into the challenges and triumphs of the food industry.

        Key Points Discussed:

        Introduction to Orhan Veli:

        • Orhan's background as an immigrant from Azerbaijan and his journey to the United States.
        • Transition from a finance career at Morgan Stanley to joining the family business in the restaurant industry.
        • The successful management of eleven SaladWorks locations and supplying salads to 28 Giant supermarket locations.
        
        

        Challenges in the Food Industry:

        • Logistical challenges of maintaining freshness and managing labor in a restaurant.
        • The importance of efficient operations and adaptability in the food industry.
        • Comparisons between running a restaurant with perishable products and other food operations.
        
        

        Orhan's Entrepreneurial Journey:

        • Starting with a Charlie's Subs franchise in Philadelphia, a competitive market.
        • Observing the operational ease of SaladWorks compared to the labor-intensive sub shop.
        • Transitioning to SaladWorks in 2011, guided by the largest franchisee at the time.
        
        

        Managing a Restaurant with Perishable Products:

        • The importance of having a skilled team and efficient processes to handle unpredictability.
        • Customer service and employee retention as critical factors for success.
        • The need for passion and enjoyment in the business to achieve long-term success.
        
        

        Impact of Third-Party Delivery Services:

        • The profound effect of delivery services on profitability.
        • Strategies to balance the shift in customer behavior, including menu pricing and unique in-store experiences.
        • Exploring automation and tech partnerships to streamline processes while maintaining quality.
        
        

        Navigating Rising Labor Costs:

        • Challenges in hiring qualified individuals for prep work.
        • Potential automation options to manage labor costs and improve efficiency.
        
        

        Commitment to Customers:

        • Decision not to raise prices in 2023 out of concern for loyal customers.
        • Plans for navigating the fine line between profitability and customer satisfaction.
        
        

        Conclusion:

        Tommy and Orhan conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of passion, efficient operations, and customer service in the food industry. Orhan's story highlights the resilience and adaptability required to succeed in a competitive market. Whether you're interested in the food industry or entrepreneurial stories, this episode provides valuable insights and inspiration.

        Tune in for an engaging discussion on overcoming challenges, managing a restaurant with perishable products, and achieving success in the food industry with Orhan Veli.

        Links And Resources:

        • Saladworks
        • Orhan Veli on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire...]]>Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Orhan Veli, a franchisee of SaladWorks, a quick-service restaurant specializing in healthy eating, primarily salads. Orhan shares his journey from finance to managing multiple SaladWorks locations, offering insights into the challenges and triumphs of the food industry.

        Key Points Discussed:

        Introduction to Orhan Veli:

        • Orhan's background as an immigrant from Azerbaijan and his journey to the United States.
        • Transition from a finance career at Morgan Stanley to joining the family business in the restaurant industry.
        • The successful management of eleven SaladWorks locations and supplying salads to 28 Giant supermarket locations.
        
        

        Challenges in the Food Industry:

        • Logistical challenges of maintaining freshness and managing labor in a restaurant.
        • The importance of efficient operations and adaptability in the food industry.
        • Comparisons between running a restaurant with perishable products and other food operations.
        
        

        Orhan's Entrepreneurial Journey:

        • Starting with a Charlie's Subs franchise in Philadelphia, a competitive market.
        • Observing the operational ease of SaladWorks compared to the labor-intensive sub shop.
        • Transitioning to SaladWorks in 2011, guided by the largest franchisee at the time.
        
        

        Managing a Restaurant with Perishable Products:

        • The importance of having a skilled team and efficient processes to handle unpredictability.
        • Customer service and employee retention as critical factors for success.
        • The need for passion and enjoyment in the business to achieve long-term success.
        
        

        Impact of Third-Party Delivery Services:

        • The profound effect of delivery services on profitability.
        • Strategies to balance the shift in customer behavior, including menu pricing and unique in-store experiences.
        • Exploring automation and tech partnerships to streamline processes while maintaining quality.
        
        

        Navigating Rising Labor Costs:

        • Challenges in hiring qualified individuals for prep work.
        • Potential automation options to manage labor costs and improve efficiency.
        
        

        Commitment to Customers:

        • Decision not to raise prices in 2023 out of concern for loyal customers.
        • Plans for navigating the fine line between profitability and customer satisfaction.
        
        

        Conclusion:

        Tommy and Orhan conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of passion, efficient operations, and customer service in the food industry. Orhan's story highlights the resilience and adaptability required to succeed in a competitive market. Whether you're interested in the food industry or entrepreneurial stories, this episode provides valuable insights and inspiration.

        Tune in for an engaging discussion on overcoming challenges, managing a restaurant with perishable products, and achieving success in the food industry with Orhan Veli.

        Links And Resources:

        • Saladworks
        • Orhan Veli on LinkedIn
        
        
        • Tommy Yionoulis on Linkedin
        • OpsAnalitica
        
        

        Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

        ]]>d002a7a6-994f-457c-a7d9-291b45e0a94aWed, 17 Jul 2024 00:00:00 -050001:01:56falsefull66 Tommy YionoulisThis week on Empire builders we interview Mark Schnurman - Author , Coach and the Founder of The Perfect FranchiseWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Mark Schnurman, the "Franchise Career Coach & President" of The Perfect Franchise. Mark shares his journey from franchise consultant to establishing a successful business helping individuals determine if owning a franchise is right for them.

        Key Points Discussed:

        Introduction to Mark Schnurman:

        • Mark's role as the founder of The Perfect Franchise.
        • Growth of his team to over 50 contractors.
        • The Perfect Franchise helps individuals determine if owning a franchise is right for them by generating leads, training consultants, and building strong relationships with franchise brands.
        
        

        Critical Need for Personal Responsibility Among Franchisees:

        • Franchisees must not solely rely on franchisors but take ownership of their businesses, including marketing efforts and financial management.
        • Success in franchising requires significant commitment, a willingness to adapt, and an ability to pivot based on market feedback.
        • Importance of flexibility and readiness to adjust plans as needed.
        
        

        Insights on Risk Management in Franchising:

        • Many clients initially seek franchises out of necessity, such as job loss, but motivation often evolves into building large-scale enterprises.
        • Guiding clients through the process, helping them understand the nuances and risks of franchising to make informed decisions.
        
        

        Importance of Self-Awareness in Business:

        • Many people lack self-awareness, especially regarding their level of commitment.
        • Discrepancy between perceived and actual commitment is a common challenge in franchising.
        • Importance of honest self-assessment before diving into franchise ownership.
        
        

        Approach to Building a Franchise Empire:

        • Start small and gradually expand, ensuring manageability and success at each stage.
        • Importance of not overextending oneself and maintaining sufficient cash flow.
        • Avoid tying up too much capital in initial investments.
        
        

        Support from Franchisors for Franchisees' Success:

        • Lead generation, supply chain management, and staffing assistance are crucial for franchisee success.
        • Franchisors should provide robust lead generation through digital marketing and other means.
        • Effective support structures enable franchisees to focus on running their businesses efficiently.
        
        

        Utilizing Franchisor Resources and Connecting with Fellow Franchisees:

        • Franchisees often pay significant fees for ongoing support and expertise, which they should fully leverage.
        • Seeking advice from the franchisor and experienced franchisees within the system.
        • Active engagement with the franchise network provides valuable insights and solutions.
        
        

        Conclusion:

        Tommy and Mark conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of personal responsibility, flexibility, and utilizing available resources. Whether you're contemplating franchising or interested in entrepreneurial stories, this episode provides valuable insights and inspiration.

        Tune in for an engaging discussion on navigating the complexities of franchising, achieving success, and the entrepreneurial spirit with Mark Schnurman.

        Links And Resources:

        • The Perfect Franchise
        • P3 Cost Analysts
        • Mark Schnurman on Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Mark Schnurman, the "Franchise Career Coach & President" of The Perfect Franchise. Mark shares his journey from franchise consultant to establishing a successful business helping individuals determine if owning a franchise is right for them.

          Key Points Discussed:

          Introduction to Mark Schnurman:

          • Mark's role as the founder of The Perfect Franchise.
          • Growth of his team to over 50 contractors.
          • The Perfect Franchise helps individuals determine if owning a franchise is right for them by generating leads, training consultants, and building strong relationships with franchise brands.
          
          

          Critical Need for Personal Responsibility Among Franchisees:

          • Franchisees must not solely rely on franchisors but take ownership of their businesses, including marketing efforts and financial management.
          • Success in franchising requires significant commitment, a willingness to adapt, and an ability to pivot based on market feedback.
          • Importance of flexibility and readiness to adjust plans as needed.
          
          

          Insights on Risk Management in Franchising:

          • Many clients initially seek franchises out of necessity, such as job loss, but motivation often evolves into building large-scale enterprises.
          • Guiding clients through the process, helping them understand the nuances and risks of franchising to make informed decisions.
          
          

          Importance of Self-Awareness in Business:

          • Many people lack self-awareness, especially regarding their level of commitment.
          • Discrepancy between perceived and actual commitment is a common challenge in franchising.
          • Importance of honest self-assessment before diving into franchise ownership.
          
          

          Approach to Building a Franchise Empire:

          • Start small and gradually expand, ensuring manageability and success at each stage.
          • Importance of not overextending oneself and maintaining sufficient cash flow.
          • Avoid tying up too much capital in initial investments.
          
          

          Support from Franchisors for Franchisees' Success:

          • Lead generation, supply chain management, and staffing assistance are crucial for franchisee success.
          • Franchisors should provide robust lead generation through digital marketing and other means.
          • Effective support structures enable franchisees to focus on running their businesses efficiently.
          
          

          Utilizing Franchisor Resources and Connecting with Fellow Franchisees:

          • Franchisees often pay significant fees for ongoing support and expertise, which they should fully leverage.
          • Seeking advice from the franchisor and experienced franchisees within the system.
          • Active engagement with the franchise network provides valuable insights and solutions.
          
          

          Conclusion:

          Tommy and Mark conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of personal responsibility, flexibility, and utilizing available resources. Whether you're contemplating franchising or interested in entrepreneurial stories, this episode provides valuable insights and inspiration.

          Tune in for an engaging discussion on navigating the complexities of franchising, achieving success, and the entrepreneurial spirit with Mark Schnurman.

          Links And Resources:

          • The Perfect Franchise
          • P3 Cost Analysts
          • Mark Schnurman on LinkedIn
          
          
          • Tommy Yionoulis on Linkedin
          • OpsAnalitica
          
          

          Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

          ]]>00a0d35d-55be-43ea-b0d8-d59ffb244450Fri, 12 Jul 2024 00:00:00 -050046:07falsefull55 Tommy YionoulisThis week on Empire builders we interview Matt Wood - Fractional CHRO | Trainer, Consultant | Former Military Professional | Franchise Co-OwnerWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Matt Wood, an entrepreneur with a dynamic background. Matt shares his journey from military service to franchising with 30 Minute Hit, a women-only kickboxing and boxing HIIT circuit.

          Key Points Discussed:

          Introduction to Matt Wood:

          • Involvement in two businesses: Suiting Green Consulting and 30 Minute Hit.
          • 30 Minute Hit: A franchise offering a 30-minute HIIT workout specifically for women.
          • Recent focus on expanding 30 Minute Hit locations in Central Florida.
          
          

          Transition from Military to Entrepreneurship:

          • Retirement from the military in 2017 and subsequent role at the Walt Disney Company.
          • Challenges and layoff experience during the 2020 Disney layoffs.
          • Motivation for entrepreneurship: Finding purpose and solving problems.
          
          

          Journey to Becoming a Franchisee:

          • Discovery of 30 Minute Hit through LinkedIn and engagement with franchise owners.
          • Challenges faced during the setup, including real estate issues and lengthy processes.
          • Perseverance in overcoming obstacles such as ineffective realtors and financing difficulties.
          
          

          Overcoming Setup Challenges:

          • Issues with the initial realtor and switching to a local agent.
          • Securing a supportive landlord and lender despite numerous rejections.
          • Construction delays and the need for multiple rounds of financing.
          
          

          Lessons in Persistence and Communication:

          • Importance of proactive communication, clear documentation, and persistence.
          • Advice for potential franchisees: Monitor business dealings closely and address ineffective partners early.
          • Inspirational story of resilience and determination.
          
          

          Customer Experience and Staff Training:

          • The significance of creating a great customer experience and the impact on client retention.
          • Training staff to excel in sales conversations and the excitement of seeing financial benefits from successful sales.
          
          

          Future Outlook and Growth:

          • Confidence in the efficiency of opening future locations based on lessons learned.
          • Reflection on the transition from a 21-year military career to civilian life and entrepreneurship.
          • Positive outlook on the journey and future opportunities in franchising.
          
          

          Conclusion:

          Tommy and Matt conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of resilience, clear communication, and ongoing learning. Whether you're contemplating franchising or interested in entrepreneurial stories, this episode provides valuable insights and inspiration.

          Tune in for an engaging discussion on overcoming challenges, achieving success, and the entrepreneurial spirit with Matt Wood.

          Links And Resources:

          • 30 Minute Hit
          • Matt Wood on LinkedIn
          
          
          • Tommy Yionoulis on Linkedin
          • OpsAnalitica
          
          

          Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a...]]>Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Matt Wood, an entrepreneur with a dynamic background. Matt shares his journey from military service to franchising with 30 Minute Hit, a women-only kickboxing and boxing HIIT circuit.

          Key Points Discussed:

          Introduction to Matt Wood:

          • Involvement in two businesses: Suiting Green Consulting and 30 Minute Hit.
          • 30 Minute Hit: A franchise offering a 30-minute HIIT workout specifically for women.
          • Recent focus on expanding 30 Minute Hit locations in Central Florida.
          
          

          Transition from Military to Entrepreneurship:

          • Retirement from the military in 2017 and subsequent role at the Walt Disney Company.
          • Challenges and layoff experience during the 2020 Disney layoffs.
          • Motivation for entrepreneurship: Finding purpose and solving problems.
          
          

          Journey to Becoming a Franchisee:

          • Discovery of 30 Minute Hit through LinkedIn and engagement with franchise owners.
          • Challenges faced during the setup, including real estate issues and lengthy processes.
          • Perseverance in overcoming obstacles such as ineffective realtors and financing difficulties.
          
          

          Overcoming Setup Challenges:

          • Issues with the initial realtor and switching to a local agent.
          • Securing a supportive landlord and lender despite numerous rejections.
          • Construction delays and the need for multiple rounds of financing.
          
          

          Lessons in Persistence and Communication:

          • Importance of proactive communication, clear documentation, and persistence.
          • Advice for potential franchisees: Monitor business dealings closely and address ineffective partners early.
          • Inspirational story of resilience and determination.
          
          

          Customer Experience and Staff Training:

          • The significance of creating a great customer experience and the impact on client retention.
          • Training staff to excel in sales conversations and the excitement of seeing financial benefits from successful sales.
          
          

          Future Outlook and Growth:

          • Confidence in the efficiency of opening future locations based on lessons learned.
          • Reflection on the transition from a 21-year military career to civilian life and entrepreneurship.
          • Positive outlook on the journey and future opportunities in franchising.
          
          

          Conclusion:

          Tommy and Matt conclude the episode with reflections on the entrepreneurial journey, emphasizing the importance of resilience, clear communication, and ongoing learning. Whether you're contemplating franchising or interested in entrepreneurial stories, this episode provides valuable insights and inspiration.

          Tune in for an engaging discussion on overcoming challenges, achieving success, and the entrepreneurial spirit with Matt Wood.

          Links And Resources:

          • 30 Minute Hit
          • Matt Wood on LinkedIn
          
          
          • Tommy Yionoulis on Linkedin
          • OpsAnalitica
          
          

          Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

          ]]>6b6535e4-f3f0-4b88-b9b5-a9789ec500f2Fri, 28 Jun 2024 00:00:00 -050040:38falsefull44 Tommy YionoulisThis week on Empire builders we interview Marc Millet - Multi-Unit Baskin-Robbins FranchiseeWelcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is excited to welcome Marc Millet, the owner of Millet Desserts Inc., a Baskin Robbins franchisee. Marc shares insights from his journey in the dessert franchise industry, from joining the family business to expanding to multiple locations.

          Key Points Discussed:

          Introduction to Marc Millet:

          • Owner of Millet Desserts Inc.., a Baskin Robbins franchisee
          • Transitioned from a decade in law enforcement to entrepreneurship.
          • Grew the business from one location to nine as of last month.
          
          

          Challenges and Strategies in Franchise Operations:

          • Discusses the financial and personal adjustments required to succeed.
          • Highlights the grind of working long hours and gradual financial improvement.
          • Emphasizes the independence and growth opportunities franchising offers.
          
          

          Managing Multiple Locations:

          • Importance of delegation and efficient solutions like smart safes for cash management.
          • Benefits of franchising, particularly the simplicity of managing Baskin Robbins.
          • Critical inflection points in business growth and establishment of efficient systems.
          
          

          Acquisition Strategy:

          • Focus on purchasing existing stores rather than building new ones.
          • Evaluating store value and negotiating with owners, often utilizing owner-carry loans.
          • Balancing acquisitions with occasional new builds to diversify and grow the portfolio.
          
          

          Future Plans:

          • Potential expansion into other brands within the Inspire Brands portfolio.
          • Ambition to grow the Baskin-Robbins network and explore opportunities in other franchises like Jimmy John's and Buffalo Wild Wings.
          • Insights on strategic growth, efficient management, and the entrepreneurial mindset needed to scale successfully.
          
          

          Marc also discusses current business challenges and solutions:

          • Financing: Difficulty in obtaining loans due to banks not understanding franchising.
          • Hiring: The need for digital solutions for the current generation of applicants.
          • Inflation: Significant cost increases post-COVID and the struggle to balance menu prices.
          
          

          Local Store Marketing:

          • Despite the digital age, traditional methods like coupon packs still yield good returns.
          • Effectiveness of "buy one, get one" offers.
          
          

          Story Time:

          • A difficult winter faced with severe financial challenges due to inflation and bad weather.
          • High-interest loans and tough decisions were made to recover.
          • Emphasizes the importance of dedication and treating the business like a child.
          
          

          Conclusion:

          Tommy and Marc wrap up the discussion with reflections on the franchise industry, the importance of strategic investments, and the continuous need for operational excellence. Whether you’re an entrepreneur, a franchisee, or simply interested in the dynamics of the franchise business, this episode offers valuable insights into running successful multi-unit operations.

          Tune in to this episode for an in-depth conversation on scaling success, operational strategies, and navigating challenges in the franchise industry with Marc Millet.

          Links And Resources:

          • Millet Desserts Inc.
          • Marc Millet on LinkedIn
          
          
          • Tommy Yionoulis on Linkedin
          • Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is excited to welcome Marc Millet, the owner of Millet Desserts Inc., a Baskin Robbins franchisee. Marc shares insights from his journey in the dessert franchise industry, from joining the family business to expanding to multiple locations.

            Key Points Discussed:

            Introduction to Marc Millet:

            • Owner of Millet Desserts Inc.., a Baskin Robbins franchisee
            • Transitioned from a decade in law enforcement to entrepreneurship.
            • Grew the business from one location to nine as of last month.
            
            

            Challenges and Strategies in Franchise Operations:

            • Discusses the financial and personal adjustments required to succeed.
            • Highlights the grind of working long hours and gradual financial improvement.
            • Emphasizes the independence and growth opportunities franchising offers.
            
            

            Managing Multiple Locations:

            • Importance of delegation and efficient solutions like smart safes for cash management.
            • Benefits of franchising, particularly the simplicity of managing Baskin Robbins.
            • Critical inflection points in business growth and establishment of efficient systems.
            
            

            Acquisition Strategy:

            • Focus on purchasing existing stores rather than building new ones.
            • Evaluating store value and negotiating with owners, often utilizing owner-carry loans.
            • Balancing acquisitions with occasional new builds to diversify and grow the portfolio.
            
            

            Future Plans:

            • Potential expansion into other brands within the Inspire Brands portfolio.
            • Ambition to grow the Baskin-Robbins network and explore opportunities in other franchises like Jimmy John's and Buffalo Wild Wings.
            • Insights on strategic growth, efficient management, and the entrepreneurial mindset needed to scale successfully.
            
            

            Marc also discusses current business challenges and solutions:

            • Financing: Difficulty in obtaining loans due to banks not understanding franchising.
            • Hiring: The need for digital solutions for the current generation of applicants.
            • Inflation: Significant cost increases post-COVID and the struggle to balance menu prices.
            
            

            Local Store Marketing:

            • Despite the digital age, traditional methods like coupon packs still yield good returns.
            • Effectiveness of "buy one, get one" offers.
            
            

            Story Time:

            • A difficult winter faced with severe financial challenges due to inflation and bad weather.
            • High-interest loans and tough decisions were made to recover.
            • Emphasizes the importance of dedication and treating the business like a child.
            
            

            Conclusion:

            Tommy and Marc wrap up the discussion with reflections on the franchise industry, the importance of strategic investments, and the continuous need for operational excellence. Whether you’re an entrepreneur, a franchisee, or simply interested in the dynamics of the franchise business, this episode offers valuable insights into running successful multi-unit operations.

            Tune in to this episode for an in-depth conversation on scaling success, operational strategies, and navigating challenges in the franchise industry with Marc Millet.

            Links And Resources:

            • Millet Desserts Inc.
            • Marc Millet on LinkedIn
            
            
            • Tommy Yionoulis on Linkedin
            • OpsAnalitica
            
            

            Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

            ]]>a708a804-b072-4b34-9db6-c05ea68e7c91Fri, 28 Jun 2024 00:00:00 -050037:02falsefull33 Tommy YionoulisThis week on Empire builders we interview Eric Johnson - Principal Broker, First Choice Business Brokers-Silicon Valley West.Welcome to another episode of "Empire Builders: Scaling Success One Location at a Time," where host Tommy Yionoulis interviews Eric Johnson, a seasoned entrepreneur and business broker with a remarkable portfolio spanning 54 companies across 23 industries. Eric shares insights from his strategy of acquiring and merging businesses within similar sectors, transitioning to become a franchisee of First Choice Business Brokers. He has successfully established six profitable offices in Northern California, leveraging the power of franchising.

            Key Points Discussed:

            Benefits of Franchising:

            • Eric explains the advantages of franchising, highlighting its robust support systems and comprehensive training that accelerate business growth.
            • He emphasizes how franchising minimizes operational risks, enabling entrepreneurs to focus on scaling their business and profitability.
            
            

            Navigating Business Brokerage:

            • Eric delves into the critical role of business brokerage, detailing the process of matching buyers with sellers while providing crucial emotional support during transactions.
            • Drawing parallels to significant life transitions, he underscores the importance of sellers envisioning their post-sale future to ease transitions and emotional impacts.
            
            

            Overcoming Entrepreneurial Challenges:

            • Reflecting on his entrepreneurial journey, Eric shares insights into navigating financial crises, including significant debt challenges during the 2008 financial crisis.
            • Tommy and Eric discuss the unpredictable nature of business risks and the resilience required to overcome adversity, emphasizing the invaluable lessons learned along the way.
            
            

            Insights into Business Brokerage:

            • Eric discusses the intricacies of starting a business brokerage in a regulated industry, navigating legal interpretations, and compliance with regulatory agencies.
            • He shares their recruitment strategy, leveraging referrals, online job platforms, and strategic partnerships to build a qualified team compliant with real estate licensing laws in California.
            
            

            Personal Anecdotes:

            • Eric recounts pivotal moments from his entrepreneurial journey, including challenges faced in biofuel distribution during the 2008 financial crisis.
            • The conversation shifts to the physical toll of entrepreneurship, with both hosts sharing personal anecdotes about managing stress and its physical manifestations.
            
            

            Promotion and Closing:

            • Eric highlights the services of his brokerage firm, San Francisco and Monterey Bay Area First Choice Business Brokers, specializing in facilitating business sales and acquisitions.
            • He underscores their commitment to professionalism and cultural sensitivity in client interactions, aiming to foster long-term relationships with entrepreneurial clients navigating various projects.
            
            

            Conclusion: Tommy and Eric wrap up the episode with reflections on the multifaceted challenges and personal sacrifices of entrepreneurship. They emphasize strategic support systems, navigating regulatory landscapes, and maintaining operational stability in specialized industries like business brokerage. Whether you're an entrepreneur, franchisee, or simply intrigued by the dynamics of business, this episode offers valuable insights into running successful multi-unit operations.

            Join us next time for more in-depth discussions on scaling success, operational strategies, and navigating challenges in the franchise industry. Stay tuned to "Empire Builders" as we continue to explore the stories of leaders shaping the business landscape.

            Links And Resources:

            • Welcome to another episode of "Empire Builders: Scaling Success One Location at a Time," where host Tommy Yionoulis interviews Eric Johnson, a seasoned entrepreneur and business broker with a remarkable portfolio spanning 54 companies across 23 industries. Eric shares insights from his strategy of acquiring and merging businesses within similar sectors, transitioning to become a franchisee of First Choice Business Brokers. He has successfully established six profitable offices in Northern California, leveraging the power of franchising.

              Key Points Discussed:

              Benefits of Franchising:

              • Eric explains the advantages of franchising, highlighting its robust support systems and comprehensive training that accelerate business growth.
              • He emphasizes how franchising minimizes operational risks, enabling entrepreneurs to focus on scaling their business and profitability.
              
              

              Navigating Business Brokerage:

              • Eric delves into the critical role of business brokerage, detailing the process of matching buyers with sellers while providing crucial emotional support during transactions.
              • Drawing parallels to significant life transitions, he underscores the importance of sellers envisioning their post-sale future to ease transitions and emotional impacts.
              
              

              Overcoming Entrepreneurial Challenges:

              • Reflecting on his entrepreneurial journey, Eric shares insights into navigating financial crises, including significant debt challenges during the 2008 financial crisis.
              • Tommy and Eric discuss the unpredictable nature of business risks and the resilience required to overcome adversity, emphasizing the invaluable lessons learned along the way.
              
              

              Insights into Business Brokerage:

              • Eric discusses the intricacies of starting a business brokerage in a regulated industry, navigating legal interpretations, and compliance with regulatory agencies.
              • He shares their recruitment strategy, leveraging referrals, online job platforms, and strategic partnerships to build a qualified team compliant with real estate licensing laws in California.
              
              

              Personal Anecdotes:

              • Eric recounts pivotal moments from his entrepreneurial journey, including challenges faced in biofuel distribution during the 2008 financial crisis.
              • The conversation shifts to the physical toll of entrepreneurship, with both hosts sharing personal anecdotes about managing stress and its physical manifestations.
              
              

              Promotion and Closing:

              • Eric highlights the services of his brokerage firm, San Francisco and Monterey Bay Area First Choice Business Brokers, specializing in facilitating business sales and acquisitions.
              • He underscores their commitment to professionalism and cultural sensitivity in client interactions, aiming to foster long-term relationships with entrepreneurial clients navigating various projects.
              
              

              Conclusion: Tommy and Eric wrap up the episode with reflections on the multifaceted challenges and personal sacrifices of entrepreneurship. They emphasize strategic support systems, navigating regulatory landscapes, and maintaining operational stability in specialized industries like business brokerage. Whether you're an entrepreneur, franchisee, or simply intrigued by the dynamics of business, this episode offers valuable insights into running successful multi-unit operations.

              Join us next time for more in-depth discussions on scaling success, operational strategies, and navigating challenges in the franchise industry. Stay tuned to "Empire Builders" as we continue to explore the stories of leaders shaping the business landscape.

              Links And Resources:

              • First Choice Business Brokers
              • Eric Johnson on LinkedIn
              
              
              • Tommy Yionoulis on Linkedin
              • OpsAnalitica
              
              

              Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

              ]]>74a007c5-7a99-421f-ad91-3416e49d5049Mon, 24 Jun 2024 00:00:00 -050034:01falsefull22 Tommy YionoulisThis week on Empire builders we interview Abtin Hashemian - 20 Years of Operations Leadership in the Food & Beverage IndustryWelcome to the first episode of Empire Builders! Today, Tommy Yionoulis is excited to welcome Abtin Hashemian, an experienced leader in multi-unit franchise operations. Abtin shares insights from his extensive experience in the franchise industry, managing operations for Subway and a local poke concept in Southern California.

              Key Points Discussed:

              Introduction to Abtin Hashemian:

              • Leading operations and overseeing two different concepts.
              • Multi-unit Subway franchisee since 1989.
              • Brand owner of a local poke concept founded in 2016.
              
              

              Challenges and Strategies in Franchise Operations:

              • Scaling from 16 to 11 Subway locations and managing real estate challenges.
              • Experiences with Subway in the LA market and the impact of lease negotiations on operations.
              • Successful expansion and exit in the poke restaurant industry.
              
              

              Subway's Marketing and Operational Strategies:

              • Insights into Subway's marketing strategies, including the recent footlong cookie promotion.
              • Discussion on supply chain issues and marketing tactics.
              • Reflections on Subway's remodel initiatives and their impact on franchisees.
              
              

              Personal Experiences in the Franchise Industry:

              • Tommy shares his background at Quiznos during the 2008 downturn.
              • Comparative insights between Quiznos and Subway's operational strategies.
              
              

              The Importance of Hospitality and Customer Experience:

              • Emphasis on focusing on hospitality and training to drive traffic and sales.
              • The significance of maintaining clean, well-staffed restaurants with fresh ingredients.
              
              

              Navigating Brand Refresh and Remodels:

              • Abtin's perspective on the necessity and benefits of store remodels.
              • The balance between franchisee investment and profitability.
              
              

              Strategic Thinking and Long-term Planning:

              • How strategic remodels can help maintain customer traffic despite lease uncertainties.
              • The role of corporate alignment and strategic investments in franchise success.
              
              

              Conclusion: Tommy and Abtin wrap up the discussion with reflections on the evolution of the franchise industry, the importance of strategic investments, and the continuous need for operational excellence. Whether you’re an entrepreneur, a franchisee, or simply interested in the dynamics of the franchise business, this episode offers valuable insights into running successful multi-unit operations.

              Tune in to this episode for an in-depth conversation on scaling success, operational strategies, and navigating challenges in the franchise industry with Abtin Hashemian.

              Links And Resources:

              • Subway
              • Poke Me
              • Abtin Hashemian on LinkedIn
              
              
              • Tommy Yionoulis on Linkedin
              • OpsAnalitica
              
              

              Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

              ]]>Welcome to the first episode of Empire Builders! Today, Tommy Yionoulis is excited to welcome Abtin Hashemian, an experienced leader in multi-unit franchise operations. Abtin shares insights from his extensive experience in the franchise industry, managing operations for Subway and a local poke concept in Southern California.

              Key Points Discussed:

              Introduction to Abtin Hashemian:

              • Leading operations and overseeing two different concepts.
              • Multi-unit Subway franchisee since 1989.
              • Brand owner of a local poke concept founded in 2016.
              
              

              Challenges and Strategies in Franchise Operations:

              • Scaling from 16 to 11 Subway locations and managing real estate challenges.
              • Experiences with Subway in the LA market and the impact of lease negotiations on operations.
              • Successful expansion and exit in the poke restaurant industry.
              
              

              Subway's Marketing and Operational Strategies:

              • Insights into Subway's marketing strategies, including the recent footlong cookie promotion.
              • Discussion on supply chain issues and marketing tactics.
              • Reflections on Subway's remodel initiatives and their impact on franchisees.
              
              

              Personal Experiences in the Franchise Industry:

              • Tommy shares his background at Quiznos during the 2008 downturn.
              • Comparative insights between Quiznos and Subway's operational strategies.
              
              

              The Importance of Hospitality and Customer Experience:

              • Emphasis on focusing on hospitality and training to drive traffic and sales.
              • The significance of maintaining clean, well-staffed restaurants with fresh ingredients.
              
              

              Navigating Brand Refresh and Remodels:

              • Abtin's perspective on the necessity and benefits of store remodels.
              • The balance between franchisee investment and profitability.
              
              

              Strategic Thinking and Long-term Planning:

              • How strategic remodels can help maintain customer traffic despite lease uncertainties.
              • The role of corporate alignment and strategic investments in franchise success.
              
              

              Conclusion: Tommy and Abtin wrap up the discussion with reflections on the evolution of the franchise industry, the importance of strategic investments, and the continuous need for operational excellence. Whether you’re an entrepreneur, a franchisee, or simply interested in the dynamics of the franchise business, this episode offers valuable insights into running successful multi-unit operations.

              Tune in to this episode for an in-depth conversation on scaling success, operational strategies, and navigating challenges in the franchise industry with Abtin Hashemian.

              Links And Resources:

              • Subway
              • Poke Me
              • Abtin Hashemian on LinkedIn
              
              
              • Tommy Yionoulis on Linkedin
              • OpsAnalitica
              
              

              Thank you for joining us this week! Are you interested in subscribing to Empire Builders? We would love to hear your feedback! Connect with us on Spotify or Captivate.fm and leave us a review.

              ]]>1f839bab-09c2-4f11-94fa-643c328e6452Fri, 21 Jun 2024 00:00:00 -050053:20falsefull11 Tommy Yionoulis