<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/fight-club-4-business/" rel="self" type="application/rss+xml"/><title><![CDATA[Fight Club 4 Business]]></title><podcast:guid>2485a2f9-7063-5f99-b563-fc5b2c084eff</podcast:guid><lastBuildDate>Tue, 10 Dec 2024 10:05:45 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2024 Tay, Meaghan, Michelle & Martha]]></copyright><managingEditor>Tay, Meaghan, Michelle &amp; Martha</managingEditor><itunes:summary><![CDATA[4 Experts in their respective fields: Taylor Meroni-Marketing, Meaghan Likes-Finance, Michelle Myers-Systems, and Martha Woodward-People, who also happen to own service businesses.
This group was formed to help people restructure their service business so that they thrived during COVID-19 and beyond.]]></itunes:summary><image><url>https://artwork.captivate.fm/051a801b-730c-41a9-a4dd-bd729926eb58/vFk5VEMb2g-2O_lP9921lpdn.jpg</url><title>Fight Club 4 Business</title><link><![CDATA[https://www.fightclub4business.com/]]></link></image><itunes:image href="https://artwork.captivate.fm/051a801b-730c-41a9-a4dd-bd729926eb58/vFk5VEMb2g-2O_lP9921lpdn.jpg"/><itunes:owner><itunes:name>Tay, Meaghan, Michelle &amp; Martha</itunes:name></itunes:owner><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author><description>4 Experts in their respective fields: Taylor Meroni-Marketing, Meaghan Likes-Finance, Michelle Myers-Systems, and Martha Woodward-People, who also happen to own service businesses.
This group was formed to help people restructure their service business so that they thrived during COVID-19 and beyond.</description><link>https://www.fightclub4business.com/</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[4 Experts in their respective fields: Marketing, Finance, Systems, and Employee Engagement who also happen to own service businesses. This group was formed to help people restructure their service business so that they thrived during COVID-19 and...]]></itunes:subtitle><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"><itunes:category text="Marketing"/></itunes:category><itunes:category text="Business"><itunes:category text="Entrepreneurship"/></itunes:category><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>Ep 155 Drew Larison</title><itunes:title>Ep 155 Drew Larison</itunes:title><description><![CDATA[<p>Drew Larison is the Founder and CEO of Larison Media. Drew founded The Larison Company in 2015 and merged the company into Larison Media in early 2017. Drew is a husband, a dad and a true believer that hard work and kindness is the true key to success. He truly believes a good, creative marketing strategy is one of the things that can turn a small business into a great business and is on a mission to help as many small businesses as he can.</p><p>Time Stamps:</p><p>📌[7:05]Marketing: What has changed in the marketing world this year?</p><p>📌[7:22]Video has become the language of the internet</p><p>📌[8:05]Worker smarter not harder to repurpose content</p><p>📌[11:14]authenticity will always win</p><p>📌[11:38]Remember the DVR? It completely changed the way we consume content</p><p>📌[15:44]Creating Content to Educate, Entertain, and Empower your listeners</p><p>📌[16:15]Start with your FAQs lists</p><p>📌[19:52]Drew recommends Square Space because it's much more userfriendly than WordPress</p><p>📌[25:14]Authentic moments happen in the small mundane moments - the best way to capture them is to record more</p><p>📌[30:17]Leads are down, conversion rates are down...</p><p>📌[31:33]The balance between the art and science of Marketing...</p><p>📌[32:55]We were used to spending x on ads and getting y in leads but what use to work doesn't always work</p><p>📌[34:33]Where is attention being paid?</p><p>📌[36:38]"Don't get romantic about how you run your business."</p><p>📌[40:54]What makes our company different?</p><p>📌[41:09]Authenticity is what wins...</p><p>📌[47:09]Are you showcasing how you're treating your team?</p><p>📌[49:15]The content that differentiates you internally converts well</p><p>📌[53:33]Are you showing your "behind the scenes?"</p><p>📌[55:15]"Document don't create"</p><p>📌[54:41]"This is what I did for our clients"</p><p>📌[1:05:47]People Homework: Brag on your team and post it</p><p>📌[1:06:23]Drew Homework: Prioritize value. How do we make it about the consumer and not about ourselves...</p><p>Quote of the Week</p><p>“People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.”</p><p> — Mark Zuckerberg</p><p>⇩ Resources ⇩</p><p>✯Drew Larison <a href="https://www.larisonmedia.com/" rel="noopener noreferrer" target="_blank">https://www.larisonmedia.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Drew Larison is the Founder and CEO of Larison Media. Drew founded The Larison Company in 2015 and merged the company into Larison Media in early 2017. Drew is a husband, a dad and a true believer that hard work and kindness is the true key to success. He truly believes a good, creative marketing strategy is one of the things that can turn a small business into a great business and is on a mission to help as many small businesses as he can.</p><p>Time Stamps:</p><p>📌[7:05]Marketing: What has changed in the marketing world this year?</p><p>📌[7:22]Video has become the language of the internet</p><p>📌[8:05]Worker smarter not harder to repurpose content</p><p>📌[11:14]authenticity will always win</p><p>📌[11:38]Remember the DVR? It completely changed the way we consume content</p><p>📌[15:44]Creating Content to Educate, Entertain, and Empower your listeners</p><p>📌[16:15]Start with your FAQs lists</p><p>📌[19:52]Drew recommends Square Space because it's much more userfriendly than WordPress</p><p>📌[25:14]Authentic moments happen in the small mundane moments - the best way to capture them is to record more</p><p>📌[30:17]Leads are down, conversion rates are down...</p><p>📌[31:33]The balance between the art and science of Marketing...</p><p>📌[32:55]We were used to spending x on ads and getting y in leads but what use to work doesn't always work</p><p>📌[34:33]Where is attention being paid?</p><p>📌[36:38]"Don't get romantic about how you run your business."</p><p>📌[40:54]What makes our company different?</p><p>📌[41:09]Authenticity is what wins...</p><p>📌[47:09]Are you showcasing how you're treating your team?</p><p>📌[49:15]The content that differentiates you internally converts well</p><p>📌[53:33]Are you showing your "behind the scenes?"</p><p>📌[55:15]"Document don't create"</p><p>📌[54:41]"This is what I did for our clients"</p><p>📌[1:05:47]People Homework: Brag on your team and post it</p><p>📌[1:06:23]Drew Homework: Prioritize value. How do we make it about the consumer and not about ourselves...</p><p>Quote of the Week</p><p>“People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.”</p><p> — Mark Zuckerberg</p><p>⇩ Resources ⇩</p><p>✯Drew Larison <a href="https://www.larisonmedia.com/" rel="noopener noreferrer" target="_blank">https://www.larisonmedia.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-155-drew-larison]]></link><guid isPermaLink="false">c7486440-1b8b-457f-8432-d515cc939001</guid><itunes:image href="https://artwork.captivate.fm/3a7995be-a3a0-4968-9345-4ae5b1f49422/7EZAitW2wCE0OVeTPVRGjtOt.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 18 Sep 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/24471f4a-57ad-4848-b06b-26e4b9f90ca9/FightClub4Business-1-MP3.mp3" length="68070136" type="audio/mpeg"/><itunes:duration>01:10:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>107</itunes:episode><itunes:season>2</itunes:season><podcast:episode>107</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 154 Ray Malaski</title><itunes:title>Ep 154 Ray Malaski</itunes:title><description><![CDATA[<p speechify-initial-font-size="18px" style="font-size: 18px;">Ray Malaski formally owned a residential cleaning business in Lapeer, MI, but his expertise lies in&nbsp;the marketing space.</p><p speechify-initial-font-size="18px" style="font-size: 18px;">Ray is Agency coach at Seven Figure Agency and President at Get Cleaning Clicks</p><p speechify-initial-font-size="18px" style="font-size: 18px;">Their specialty is optimizing you’re business for leads and driving traffic to your brand!</p><p speechify-initial-font-size="18px" style="font-size: 18px;">How you say???</p><p speechify-initial-font-size="18px" style="font-size: 18px;">Google Ads —</p><p>There is no better way to get highly targeted traffic through paid marketing channels like Google AdWords, with a properly optimized funnel it’s like flicking a switch to quick leads, and scaleable sales.</p><p>Time Stamps:</p><p>📌[14:53]Local service ads and Google My Business are the places to start</p><p>📌[15:46]Local service ads should get you to $20K</p><p>📌[16:52]Then concentrate on SEO. But before you start pouring money into a marketing firm, make sure your systems</p><p>📌[18:25]SEO takes awhile to gain traction, but when it does, you can probably scale back on paid ads.</p><p>📌[21:47]Local service ads was easy when it first launched. But now you have to play the game</p><p>📌[22:24]Google is going to show your ad based on the CTR (Click Through Rate)</p><p>📌[23:23]Get your friends and family to click on your ad, call, and mark booked. That will help you build the CTR</p><p>📌[26:32]Your ultimate end goal for marketing is to build a database of leads. When you attract all those leads, you can market for free to your database</p><p>📌[27:49]Database: Info USA for commercial. Data Axle for Residential</p><p>📌[28:16]If you are not ASKING for a referral, likely you won't get it. Out of sight, out of mind</p><p>📌[34:05]Pumpkin Plan:&nbsp;<a href="https://www.goodreads.com/book/show/16646726-the-pumpkin-plan?fbclid=IwAR1vp30NRSNHuCAZeHSHP6VovUp2XCtjosmA0K7DhP7L9XEPuWWvFURkTAw" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../show/16646726-the-pumpkin-plan</a></p><p>📌[35:00]There is a way to bring your client's into your culture through your monthly newsletter and monthly employee competitions</p><p>📌[36:05]Business can easily become transactional if you don't focus on establishing a relationship</p><p>📌[39:23]how well do you know your customer?</p><p>📌[39:34]How well does your customer know you?</p><p>📌[42:00]Martha's Newsletter Technique was sending it to current clients via email, leaving a hard copy at a client's home after a cleaning and sending via email to current leads and leads that have dropped off</p><p>📌[42:54]People want to know they matter and that their work matters</p><p>📌&nbsp;[46:12]What stats do you look at in your marketing campaign to see if your campaign is converting??</p><p>📌[47:15]you should have a 50% close rate through all traffic sources</p><p>📌[47:59]if you are closing to an estimate and not a job then it should be a 80% close rate</p><p>📌[58:41]Marketing Homework:&nbsp;<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fgetcleaningclicks.com%2F%3Ffbclid%3DIwAR3iIvgoynY-_HBt1bkJM1Vif65lb3yniAU5gagTHNS6JU8IwIEju3_4Nro&amp;h=AT3mzEXpuI3EhF5hGATrQ_1LryNY-6AsbKbVYLQ_bBmiGkWMV8ZdCOfiMvR2ibVudYWQDBX8o5Z7Z9fEB1DEgf4ckuFIEk65dsrbesAjZdvqJgetR6PahXx1x36KA8E6DUpv&amp;__tn__=R-R&amp;c[0]=AT3XSFJJ8vBUsDgiMUtFHtZce3UMsvTg6qIAHiWRbbEpYDxzvlYEEsZV0-J-1ZubvC7iCvyle6WbboNTb0EGw7oq_RfMMqCno2bj5sp5oyLRGUm8ipp2ng8dfn8iyR7zDw5yBdhRGaoH-CruRs3cXst5QMAYFOPgQEO1S-_kTtJCm4QEFPt8Dg-RRhHbdUK9xbQ1bkbemaFxHojFZf6jhQ4&amp;c[1]=AT3XSFJJ8vBUsDgiMUtFHtZce3UMsvTg6qIAHiWRbbEpYDxzvlYEEsZV0-J-1ZubvC7iCvyle6WbboNTb0EGw7oq_RfMMqCno2bj5sp5oyLRGUm8ipp2ng8dfn8iyR7zDw5yBdhRGaoH-CruRs3cXst5QMAYFOPgQEO1S-_kTtJCm4QEFPt8Dg-RRhHbdUK9xbQ1bkbemaFxHojFZf6jhQ4" rel="noopener noreferrer" target="_blank">getcleaningclicks.com</a>&nbsp;Go look at the marketing...]]></description><content:encoded><![CDATA[<p speechify-initial-font-size="18px" style="font-size: 18px;">Ray Malaski formally owned a residential cleaning business in Lapeer, MI, but his expertise lies in&nbsp;the marketing space.</p><p speechify-initial-font-size="18px" style="font-size: 18px;">Ray is Agency coach at Seven Figure Agency and President at Get Cleaning Clicks</p><p speechify-initial-font-size="18px" style="font-size: 18px;">Their specialty is optimizing you’re business for leads and driving traffic to your brand!</p><p speechify-initial-font-size="18px" style="font-size: 18px;">How you say???</p><p speechify-initial-font-size="18px" style="font-size: 18px;">Google Ads —</p><p>There is no better way to get highly targeted traffic through paid marketing channels like Google AdWords, with a properly optimized funnel it’s like flicking a switch to quick leads, and scaleable sales.</p><p>Time Stamps:</p><p>📌[14:53]Local service ads and Google My Business are the places to start</p><p>📌[15:46]Local service ads should get you to $20K</p><p>📌[16:52]Then concentrate on SEO. But before you start pouring money into a marketing firm, make sure your systems</p><p>📌[18:25]SEO takes awhile to gain traction, but when it does, you can probably scale back on paid ads.</p><p>📌[21:47]Local service ads was easy when it first launched. But now you have to play the game</p><p>📌[22:24]Google is going to show your ad based on the CTR (Click Through Rate)</p><p>📌[23:23]Get your friends and family to click on your ad, call, and mark booked. That will help you build the CTR</p><p>📌[26:32]Your ultimate end goal for marketing is to build a database of leads. When you attract all those leads, you can market for free to your database</p><p>📌[27:49]Database: Info USA for commercial. Data Axle for Residential</p><p>📌[28:16]If you are not ASKING for a referral, likely you won't get it. Out of sight, out of mind</p><p>📌[34:05]Pumpkin Plan:&nbsp;<a href="https://www.goodreads.com/book/show/16646726-the-pumpkin-plan?fbclid=IwAR1vp30NRSNHuCAZeHSHP6VovUp2XCtjosmA0K7DhP7L9XEPuWWvFURkTAw" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../show/16646726-the-pumpkin-plan</a></p><p>📌[35:00]There is a way to bring your client's into your culture through your monthly newsletter and monthly employee competitions</p><p>📌[36:05]Business can easily become transactional if you don't focus on establishing a relationship</p><p>📌[39:23]how well do you know your customer?</p><p>📌[39:34]How well does your customer know you?</p><p>📌[42:00]Martha's Newsletter Technique was sending it to current clients via email, leaving a hard copy at a client's home after a cleaning and sending via email to current leads and leads that have dropped off</p><p>📌[42:54]People want to know they matter and that their work matters</p><p>📌&nbsp;[46:12]What stats do you look at in your marketing campaign to see if your campaign is converting??</p><p>📌[47:15]you should have a 50% close rate through all traffic sources</p><p>📌[47:59]if you are closing to an estimate and not a job then it should be a 80% close rate</p><p>📌[58:41]Marketing Homework:&nbsp;<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fgetcleaningclicks.com%2F%3Ffbclid%3DIwAR3iIvgoynY-_HBt1bkJM1Vif65lb3yniAU5gagTHNS6JU8IwIEju3_4Nro&amp;h=AT3mzEXpuI3EhF5hGATrQ_1LryNY-6AsbKbVYLQ_bBmiGkWMV8ZdCOfiMvR2ibVudYWQDBX8o5Z7Z9fEB1DEgf4ckuFIEk65dsrbesAjZdvqJgetR6PahXx1x36KA8E6DUpv&amp;__tn__=R-R&amp;c[0]=AT3XSFJJ8vBUsDgiMUtFHtZce3UMsvTg6qIAHiWRbbEpYDxzvlYEEsZV0-J-1ZubvC7iCvyle6WbboNTb0EGw7oq_RfMMqCno2bj5sp5oyLRGUm8ipp2ng8dfn8iyR7zDw5yBdhRGaoH-CruRs3cXst5QMAYFOPgQEO1S-_kTtJCm4QEFPt8Dg-RRhHbdUK9xbQ1bkbemaFxHojFZf6jhQ4&amp;c[1]=AT3XSFJJ8vBUsDgiMUtFHtZce3UMsvTg6qIAHiWRbbEpYDxzvlYEEsZV0-J-1ZubvC7iCvyle6WbboNTb0EGw7oq_RfMMqCno2bj5sp5oyLRGUm8ipp2ng8dfn8iyR7zDw5yBdhRGaoH-CruRs3cXst5QMAYFOPgQEO1S-_kTtJCm4QEFPt8Dg-RRhHbdUK9xbQ1bkbemaFxHojFZf6jhQ4" rel="noopener noreferrer" target="_blank">getcleaningclicks.com</a>&nbsp;Go look at the marketing wheel and analyze where you are.</p><p>📌[58:42]Marketing Homework: go to Get Cleaning Clicks website and look at their marketing wheel and see where you currently are in your marketing plan&nbsp;<a href="https://getcleaningclicks.com/?fbclid=IwAR0t3CcrRWiNDzYP3lBq8VVuLT0tU5OUNjHMy0UELi1_aoGPfOAsyuuHrnk" rel="noopener noreferrer" target="_blank">https://getcleaningclicks.com/</a></p><p>📌[59:16]Systems's Homework: check out Data Axel</p><p>📌[1:00:02]People Homework: If you have marketing concerns or you think you are ready to grow to that next step reach out directly to Ray</p><p speechify-initial-font-size="18px" style="font-size: 18px;">📌[1:01:39]Ray's Homework: What can you implement in your business today to make your customer think about you and better of you as a business?</p><p speechify-initial-font-size="18px" style="font-size: 18px;">📌[1:02:59]Strategy Session with Ray:&nbsp;<a href="https://getcleaningclicks.com/deep-dive-market-analysis/?fbclid=IwAR3aczDm-DUYeWGFamVIVFO7V6fZEH6Z0xa7KGKKbJlQZaFrt07v1IhzMNc" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">https://getcleaningclicks.com/deep-dive-market-analysis/</a></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><strong speechify-initial-font-size="18px" style="font-size: 18px;">Quote of the Week</strong></p><p speechify-initial-font-size="18px" style="font-size: 18px;">“People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.”</p><p speechify-initial-font-size="18px" style="font-size: 18px;"> — Mark Zuckerberg</p><p speechify-initial-font-size="18px" style="font-size: 18px;"><strong speechify-initial-font-size="18px" style="font-size: 18px;">⇩ Resources ⇩</strong></p><p speechify-initial-font-size="18px" style="font-size: 18px;">✯Ray Malaski : <a href="https://getcleaningclicks.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Getcleaningclicks.com</a></p><p speechify-initial-font-size="18px" style="font-size: 18px;">✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Pure Pressure Washing</a></p><p speechify-initial-font-size="18px" style="font-size: 18px;">✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Jeff Likes Clean Windows &amp; Gutters</a></p><p speechify-initial-font-size="18px" style="font-size: 18px;">✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Pink Callers</a></p><p speechify-initial-font-size="18px" style="font-size: 18px;">✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank" speechify-initial-font-size="18px" style="font-size: 18px;">Dusting Divas</a></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p><p speechify-initial-font-size="18px" style="font-size: 18px;"><br speechify-initial-font-size="18px" style="font-size: 18px;"></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-154-ray-malaski]]></link><guid isPermaLink="false">5201946d-8b37-4a48-b5d4-9978ff544426</guid><itunes:image href="https://artwork.captivate.fm/3d1f68a5-17c5-4f1c-b969-60d911d15557/dVaU9u3UgPgFypjrc0dUMjbL.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 04 Sep 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/266c186d-3b73-4b5f-933c-7a9d5c6cd5b7/E11212-MP3.mp3" length="61667419" type="audio/mpeg"/><itunes:duration>01:04:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>106</itunes:episode><itunes:season>2</itunes:season><podcast:episode>106</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 153 Riley Pototschnik</title><itunes:title>Ep 153 Riley Pototschnik</itunes:title><description><![CDATA[<p>Riley Pototschnik is a 21-year-old entrepreneur who started his first business at 16. After his Freshman year of high school, he left the traditional school system entirely to craft a completely custom curriculum online with a focus on the skills he would need to build businesses. That ultimately led to him starting a website design and optimization service called RocketThruster at 18 years old, which served home service businesses. That business quickly exceeded every expectation he had (honestly surprising him a bit by the results), as it generated 6-figures in profit in just over a year.&nbsp;&nbsp;Now, at 21, he’s the founder and CEO of EveryChat. A simple-to-use inbox, paired with automation, bringing all of a business’s Emails, Texts, and Facebook Messages into one place so the owner and their team can rock their marketing and customer service.</p><p><strong>Time Stamps:</strong></p><p>📌[2:12]Happy Tuesday! Welcome back to Fight Club 4 Business!</p><p>📌[24:22]How is AI understanding the tone of a customer?</p><p>📌[26:50]AI is going to empower our employees not replace them</p><p>📌[36:11]Phone calls, Emails, texts and live chat all serve their own purpose in customer communication</p><p>📌[37:37]What does your customer need</p><p>📌[41:04]Is your phone number registered as a business?</p><p>📌[42:37]You have to register your brand and your campaign with the phone carrier</p><p>📌[45:26]Research A2P today to make sure you are in compliance with the new regulations by the end of the month</p><p>📌[49:36]Always make sure to identify yourself in your first few messages with a client</p><p>📌[52:58]Tagging with in Everychat</p><p>📌[55:44]Marketing Homework: what is your friction when having a customer get into contact with you from your website</p><p>📌[56:11]Systems Homework: Look into the A2P Regulations</p><p>📌[57:08]best way to get into contact with Riley is through Facebook!</p><p>Quote of the Day</p><p><strong>To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.</strong></p><p>⇩ Resources ⇩</p><p>✯ Riley Pototschnik : <a href="www.everychat.com" rel="noopener noreferrer" target="_blank">www.everychat.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Riley Pototschnik is a 21-year-old entrepreneur who started his first business at 16. After his Freshman year of high school, he left the traditional school system entirely to craft a completely custom curriculum online with a focus on the skills he would need to build businesses. That ultimately led to him starting a website design and optimization service called RocketThruster at 18 years old, which served home service businesses. That business quickly exceeded every expectation he had (honestly surprising him a bit by the results), as it generated 6-figures in profit in just over a year.&nbsp;&nbsp;Now, at 21, he’s the founder and CEO of EveryChat. A simple-to-use inbox, paired with automation, bringing all of a business’s Emails, Texts, and Facebook Messages into one place so the owner and their team can rock their marketing and customer service.</p><p><strong>Time Stamps:</strong></p><p>📌[2:12]Happy Tuesday! Welcome back to Fight Club 4 Business!</p><p>📌[24:22]How is AI understanding the tone of a customer?</p><p>📌[26:50]AI is going to empower our employees not replace them</p><p>📌[36:11]Phone calls, Emails, texts and live chat all serve their own purpose in customer communication</p><p>📌[37:37]What does your customer need</p><p>📌[41:04]Is your phone number registered as a business?</p><p>📌[42:37]You have to register your brand and your campaign with the phone carrier</p><p>📌[45:26]Research A2P today to make sure you are in compliance with the new regulations by the end of the month</p><p>📌[49:36]Always make sure to identify yourself in your first few messages with a client</p><p>📌[52:58]Tagging with in Everychat</p><p>📌[55:44]Marketing Homework: what is your friction when having a customer get into contact with you from your website</p><p>📌[56:11]Systems Homework: Look into the A2P Regulations</p><p>📌[57:08]best way to get into contact with Riley is through Facebook!</p><p>Quote of the Day</p><p><strong>To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.</strong></p><p>⇩ Resources ⇩</p><p>✯ Riley Pototschnik : <a href="www.everychat.com" rel="noopener noreferrer" target="_blank">www.everychat.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-153-riley-pototschnik]]></link><guid isPermaLink="false">e74bdbff-cb8b-4fd3-a737-b7ccab46286c</guid><itunes:image href="https://artwork.captivate.fm/7ee040cc-fca4-49f1-9e9c-907121cf6b3d/xByeHdJ_6OTYVkvZhng5fLb7.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 21 Aug 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a2edb056-a550-451f-a536-b70e192974b7/FightClub4Business-MP3.mp3" length="56121101" type="audio/mpeg"/><itunes:duration>58:28</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>105</itunes:episode><itunes:season>2</itunes:season><podcast:episode>105</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 152 Jason Hoke</title><itunes:title>Ep 152 Jason Hoke</itunes:title><description><![CDATA[<p>Hailing from Denver, Colorado, <strong>Jason Hoke</strong> is not your typical trades business owner. With a&nbsp;remarkable journey that has traversed disruption in the music industry, rapid growth in the trades industry, and innovation in the hyper-paced technology industry, he brings a unique perspective to entrepreneurialism. Starting at A Cut Above Landscape at just 15, Jason journeyed from a technician to the company's owner. Today, he spearheads a team of 30+ professionals, turning working with a landscape contractor into an easy task, just like hiring a car from Uber or ordering a meal from DoorDash. His business centers around adding hours to the day and building a culture committed to personal growth. In 2022, Jason's passion for industry innovation led him to co-found IssueID. The software solution simplifies business operations and enables landscaping businesses to manage overlooked yet profitable jobs effectively. Jason’s experience in the music, landscaping, and technology industries equips him with unique insights beneficial to any business.</p><p><strong>Time Stamps:</strong></p><p>📌[7:21]How Jason is bringing uber-level technology to the landscaping industry</p><p>📌[8:00]How Jason is helping solve friction in the customer's sales journey</p><p>📌[9:25]Who is your customer?</p><p>📌[15:56]Demonstrating value at the beginning of the bid process.</p><p>📌[16:58]All of his proposals are named around homeowner time saving. He actually estimates the amount of time the homeowner will save by using his services</p><p>📌[35:51]How Jason has customized Hubspot for his landscaping business</p><p>📌[36:55]Where are they cutting, how much time are they allotted, what does good look like?</p><p>📌[38:11]He pushes Hubspot to Route then to Company Cam to build out their scorecard</p><p>📌[39:00]Their leaderboards are F1 racing theme and they're competing in a grand prix every month by teams</p><p>📌[40:17]Jason is a legit rockstar!</p><p>📌[41:38]Are you ready for the disruption that's coming to your industry...</p><p>📌[42:06]Are you adapting? Are you focusing on the client's needs? Recurring Revenue wins!</p><p>📌[46:34]creating opportunities with his staff</p><p>📌[48:24]how to sell flat rate pricing and incentivizing your team to be aligned with their budgets, while prioritizing quality</p><p>📌[49:24]His incentive structure includes that no one gets bonuses if the company's quality score goes down</p><p>📌[49:36]And how he's measuring labor efficiency</p><p>📌[50:29]The culture shift that happens when we move from bonusing &amp; incentivizing around production and prioritizing quality.</p><p>📌[52:38]Marketing homework: What do your clients need from you?</p><p>📌[54:27]Finance homework: issueid.io</p><p>📌[55:17]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.issueid.io%2F%3Ffbclid%3DIwAR3QFVV__uKvguw0sZoMSViWNzaKOh3-2KwDDg3YUN_DF_f9UyonOeaUIwM&amp;h=AT0XeNb7_899UiTvPSmebTtLi5WIm1glA87E56KG6BzW71gR0300sKjdY58mbXIbLM_M_YBSVde_tmn0qPCqmENlOWG1ZmKK2L-PUKhwCMYn-WxxeeLqoMRwh4OrzSERMZww&amp;__tn__=R-R&amp;c[0]=AT1A053YfLs7GuOKz6ULekgzgf1dnJLA94kVPGnwPW-PdPpNj6QeEdgRd1JZ8RTmQFeaToDx3uQAeZdtGUX6tXLNeADKhkgK395z4I00hbsekDUx_LsjJ1fIgCWyE_eBk3Gk5g0BFkX922HPk_0TEGiXQHcpowr2EGsf95B7br9DIOlx0dNeM8hrYr09ItZwhlEqcgJrB1Mbh8qI12ajnHM" rel="noopener noreferrer" target="_blank">https://www.issueid.io/</a></p><p>📌[55:48]Systems Homework: How to productize your services</p><p>📌[57:24]The role of voice in the buying experience is coming soon!</p><p>📌[57:48]People Homework: consider a production bonus that's transparent &amp; tied to quality</p><p>📌[59:18]Jason Homework: How are you changing the rules of your industry? What is one thing that you can do in your industry that is outside the norm of your industry?</p><p>📌[1:01:39]find them on facebook: Landscape Disrupters Den&nbsp;<a...]]></description><content:encoded><![CDATA[<p>Hailing from Denver, Colorado, <strong>Jason Hoke</strong> is not your typical trades business owner. With a&nbsp;remarkable journey that has traversed disruption in the music industry, rapid growth in the trades industry, and innovation in the hyper-paced technology industry, he brings a unique perspective to entrepreneurialism. Starting at A Cut Above Landscape at just 15, Jason journeyed from a technician to the company's owner. Today, he spearheads a team of 30+ professionals, turning working with a landscape contractor into an easy task, just like hiring a car from Uber or ordering a meal from DoorDash. His business centers around adding hours to the day and building a culture committed to personal growth. In 2022, Jason's passion for industry innovation led him to co-found IssueID. The software solution simplifies business operations and enables landscaping businesses to manage overlooked yet profitable jobs effectively. Jason’s experience in the music, landscaping, and technology industries equips him with unique insights beneficial to any business.</p><p><strong>Time Stamps:</strong></p><p>📌[7:21]How Jason is bringing uber-level technology to the landscaping industry</p><p>📌[8:00]How Jason is helping solve friction in the customer's sales journey</p><p>📌[9:25]Who is your customer?</p><p>📌[15:56]Demonstrating value at the beginning of the bid process.</p><p>📌[16:58]All of his proposals are named around homeowner time saving. He actually estimates the amount of time the homeowner will save by using his services</p><p>📌[35:51]How Jason has customized Hubspot for his landscaping business</p><p>📌[36:55]Where are they cutting, how much time are they allotted, what does good look like?</p><p>📌[38:11]He pushes Hubspot to Route then to Company Cam to build out their scorecard</p><p>📌[39:00]Their leaderboards are F1 racing theme and they're competing in a grand prix every month by teams</p><p>📌[40:17]Jason is a legit rockstar!</p><p>📌[41:38]Are you ready for the disruption that's coming to your industry...</p><p>📌[42:06]Are you adapting? Are you focusing on the client's needs? Recurring Revenue wins!</p><p>📌[46:34]creating opportunities with his staff</p><p>📌[48:24]how to sell flat rate pricing and incentivizing your team to be aligned with their budgets, while prioritizing quality</p><p>📌[49:24]His incentive structure includes that no one gets bonuses if the company's quality score goes down</p><p>📌[49:36]And how he's measuring labor efficiency</p><p>📌[50:29]The culture shift that happens when we move from bonusing &amp; incentivizing around production and prioritizing quality.</p><p>📌[52:38]Marketing homework: What do your clients need from you?</p><p>📌[54:27]Finance homework: issueid.io</p><p>📌[55:17]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.issueid.io%2F%3Ffbclid%3DIwAR3QFVV__uKvguw0sZoMSViWNzaKOh3-2KwDDg3YUN_DF_f9UyonOeaUIwM&amp;h=AT0XeNb7_899UiTvPSmebTtLi5WIm1glA87E56KG6BzW71gR0300sKjdY58mbXIbLM_M_YBSVde_tmn0qPCqmENlOWG1ZmKK2L-PUKhwCMYn-WxxeeLqoMRwh4OrzSERMZww&amp;__tn__=R-R&amp;c[0]=AT1A053YfLs7GuOKz6ULekgzgf1dnJLA94kVPGnwPW-PdPpNj6QeEdgRd1JZ8RTmQFeaToDx3uQAeZdtGUX6tXLNeADKhkgK395z4I00hbsekDUx_LsjJ1fIgCWyE_eBk3Gk5g0BFkX922HPk_0TEGiXQHcpowr2EGsf95B7br9DIOlx0dNeM8hrYr09ItZwhlEqcgJrB1Mbh8qI12ajnHM" rel="noopener noreferrer" target="_blank">https://www.issueid.io/</a></p><p>📌[55:48]Systems Homework: How to productize your services</p><p>📌[57:24]The role of voice in the buying experience is coming soon!</p><p>📌[57:48]People Homework: consider a production bonus that's transparent &amp; tied to quality</p><p>📌[59:18]Jason Homework: How are you changing the rules of your industry? What is one thing that you can do in your industry that is outside the norm of your industry?</p><p>📌[1:01:39]find them on facebook: Landscape Disrupters Den&nbsp;<a href="https://www.facebook.com/groups/landscapedisruptorsden/?__cft__[0]=AZUfoXpEaxYXxTTIpHpE-lT-eMoEbUeEIhUW6QzpD5zD6jqmlReXMhVuvdGx-PTg4sHBhwdIMorVBvXrN7BJ9oSq8EtJoP9nTd0m6HO0HfZ7BCmr7fuiSW2QB50pGI6mQ6OeE2yBH6fD77gdefcCKhQXKtK6zlvGwXqUm8jPb9Or_bOh_X5Zok_f012F4Zzd6J8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/682111593739951?hoisted_section_header_type=recently_seen&amp;multi_permalinks=700081748609602</a></p><p>📌[1:01:51]Email Jason at jasonhoke@acalandscape.com</p><p>📌[1:02:25]Check out his bands on Spotify "The epilogues" and "The Hollow"</p><p>📌[1:02:38]<a href="https://acalandscape.com/?fbclid=IwAR3NrdB91ndFc53o3WZDMPBtTePrdr5OYD50b8k4HsODGDu-MgLBYNDZqcc" rel="noopener noreferrer" target="_blank">https://acalandscape.com/</a></p><p>Quote of the Day</p><p>“Greatness is where people use their abilities and experiences to change the world”. - Grit Leads to Greatness</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Jason Hoke : <a href="https://acalandscape.com/?fbclid=IwAR3NrdB91ndFc53o3WZDMPBtTePrdr5OYD50b8k4HsODGDu-MgLBYNDZqcc" rel="noopener noreferrer" target="_blank">https://acalandscape.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-152-jason-hoke]]></link><guid isPermaLink="false">3bca1ae9-e106-4562-9245-033ccea48555</guid><itunes:image href="https://artwork.captivate.fm/cb6dca6e-8669-4be2-a630-e7964371b5b9/oVg-hq-8rqMp_6I8eXGPMw9Z.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 14 Aug 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/3fe1cb77-0253-45b9-8a0a-587abc0e6142/152-MP3.mp3" length="62009728" type="audio/mpeg"/><itunes:duration>01:04:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>104</itunes:episode><itunes:season>2</itunes:season><podcast:episode>104</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 151 Jenny Kerr Schroen &amp; Chris Eccleston</title><itunes:title>Ep 151 Jenny Kerr Schroen &amp; Chris Eccleston</itunes:title><description><![CDATA[<p>First-time authors Chris Eccleston and Jenny Kerr Schroen have worked on many fresh ideas together at Delmarva Veteran Builders (DVB), a commercial construction firm, and realized they shared a long-time dream to write a children’s book. Basing their concept on DVB’s tagline, “Grit Leads to Greatness,” they devised an epic adventure book to show both parents and children that construction is heroic. Once the story was written, Chris and Jenny spent most of 2022 meeting with pioneers and thought leaders of the industry, learning more about what was being done to address the immense labor deficit. They figured they were onto something when they began hearing from not just national construction organizations, but also people outside of the industry who shared stories of how the workforce shortage affected them personally. Chris and Jenny quickly realized that one group or construction affiliation was not going to solve this. It was going to take a global effort to introduce a new generation to the trades. They hope their book, “Grit Leads to Greatness”, can be used as a tool to help bring together people from all walks of life to conquer an issue that impacts all of humanity.</p><p>Time Stamps :</p><p>📌[8:27]How Chris &amp; Jenny have visualized their core values via graphics</p><p>📌[10:00]Operation Grit, Be Fresh, Ignite Potentional, Do Epic Shit</p><p>📌[10:25]Military Truck is a key fixture in their brand</p><p>📌[16:19]Check out Delmar Veteran Builders Company&nbsp;<a href="https://www.delmarvaveteranbuilders.com/?fbclid=IwAR1x0ngMURtyEFxsCFCVOtUcmwxMzQcTPIRoWmRNg-Y0NfFULOjjWLNAOgM" rel="noopener noreferrer" target="_blank">https://www.delmarvaveteranbuilders.com/</a></p><p>📌[17:43]500,000 worker shortage in the construction industry</p><p>📌[26:48]Teach people how to give again...</p><p>📌[28:17]Monthly Training for their teams on leadership, technical experience, and safety</p><p>📌[29:19]Prioritizing the "Stop and Teach" movement</p><p>📌[30:32]Stop and share your why</p><p>📌[31:23]"Death by Meeting" by Pat Lencioni&nbsp;<a href="https://www.goodreads.com/book/show/49040.Death_by_Meeting?fbclid=IwAR389Un7Q3vZGG17cgs61hvgWgIlkt3I5xm4TzfCIXWRwbWJnsLW__X8IEI" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/49040.Death_by_Meeting</a></p><p>📌[35:40]Using the theme of Grit Leads to Greatness in more than business but also inspiring children to think about themselves and talk to themselves in the face of adversity.</p><p>📌[37:11]Bridging the trades and classrooms....</p><p>📌[39:02]You want to be a leader, go be a leader.</p><p>📌[46:56]The importance of leaning into your growth mindset</p><p>📌[56:22]What inspired you as a kid?</p><p>📌[56:32]When was the last time you "played"?</p><p>📌[56:48]How can you incorporate "play" into your teams?</p><p>📌[1:01:19]Systems Homework: Check out their book Grit Leads to Greatness and order some copies for your local school&nbsp;<a href="https://www.gritleadstogreatness.com/?fbclid=IwAR1dQGbF8E8IGZc0eh6IhLjNpH2T_YvsSevjgDZZAKMvNrLAx-jfXtmrapE" rel="noopener noreferrer" target="_blank">https://www.gritleadstogreatness.com/</a></p><p>📌[1:01:42]People Homework: Build in creative space &amp; play time to your schedule</p><p>📌[1:02:37]Read:&nbsp;<a href="https://www.goodreads.com/book/show/100467.Small_Giants?fbclid=IwAR25n5HL_BIFl0m_j5jP_87K9FOsWL7F4gYj_ScP2JjO6QR5T1fFwQPc_HI" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/100467.Small_Giants</a></p><p>📌[1:03:12]Write a 2030 vision for your company</p><p>📌[1:03:25]Look at your core values with a fresh perspective</p><p>📌[1:03:42]People Homework: Are you being flexible with your team</p><p>Quote of the Day</p><p>“Greatness is where people use their abilities and experiences to change the world”. - Grit Leads to Greatness</p><p>⇩ Resources ⇩</p><p>✯ Jenny Kerr Schroen: www.gritleadstogreatness.com</p><p>✯ Chris Eccleston : www.delmarvaveteranbuilders.com</p><p>✯Tay...]]></description><content:encoded><![CDATA[<p>First-time authors Chris Eccleston and Jenny Kerr Schroen have worked on many fresh ideas together at Delmarva Veteran Builders (DVB), a commercial construction firm, and realized they shared a long-time dream to write a children’s book. Basing their concept on DVB’s tagline, “Grit Leads to Greatness,” they devised an epic adventure book to show both parents and children that construction is heroic. Once the story was written, Chris and Jenny spent most of 2022 meeting with pioneers and thought leaders of the industry, learning more about what was being done to address the immense labor deficit. They figured they were onto something when they began hearing from not just national construction organizations, but also people outside of the industry who shared stories of how the workforce shortage affected them personally. Chris and Jenny quickly realized that one group or construction affiliation was not going to solve this. It was going to take a global effort to introduce a new generation to the trades. They hope their book, “Grit Leads to Greatness”, can be used as a tool to help bring together people from all walks of life to conquer an issue that impacts all of humanity.</p><p>Time Stamps :</p><p>📌[8:27]How Chris &amp; Jenny have visualized their core values via graphics</p><p>📌[10:00]Operation Grit, Be Fresh, Ignite Potentional, Do Epic Shit</p><p>📌[10:25]Military Truck is a key fixture in their brand</p><p>📌[16:19]Check out Delmar Veteran Builders Company&nbsp;<a href="https://www.delmarvaveteranbuilders.com/?fbclid=IwAR1x0ngMURtyEFxsCFCVOtUcmwxMzQcTPIRoWmRNg-Y0NfFULOjjWLNAOgM" rel="noopener noreferrer" target="_blank">https://www.delmarvaveteranbuilders.com/</a></p><p>📌[17:43]500,000 worker shortage in the construction industry</p><p>📌[26:48]Teach people how to give again...</p><p>📌[28:17]Monthly Training for their teams on leadership, technical experience, and safety</p><p>📌[29:19]Prioritizing the "Stop and Teach" movement</p><p>📌[30:32]Stop and share your why</p><p>📌[31:23]"Death by Meeting" by Pat Lencioni&nbsp;<a href="https://www.goodreads.com/book/show/49040.Death_by_Meeting?fbclid=IwAR389Un7Q3vZGG17cgs61hvgWgIlkt3I5xm4TzfCIXWRwbWJnsLW__X8IEI" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/49040.Death_by_Meeting</a></p><p>📌[35:40]Using the theme of Grit Leads to Greatness in more than business but also inspiring children to think about themselves and talk to themselves in the face of adversity.</p><p>📌[37:11]Bridging the trades and classrooms....</p><p>📌[39:02]You want to be a leader, go be a leader.</p><p>📌[46:56]The importance of leaning into your growth mindset</p><p>📌[56:22]What inspired you as a kid?</p><p>📌[56:32]When was the last time you "played"?</p><p>📌[56:48]How can you incorporate "play" into your teams?</p><p>📌[1:01:19]Systems Homework: Check out their book Grit Leads to Greatness and order some copies for your local school&nbsp;<a href="https://www.gritleadstogreatness.com/?fbclid=IwAR1dQGbF8E8IGZc0eh6IhLjNpH2T_YvsSevjgDZZAKMvNrLAx-jfXtmrapE" rel="noopener noreferrer" target="_blank">https://www.gritleadstogreatness.com/</a></p><p>📌[1:01:42]People Homework: Build in creative space &amp; play time to your schedule</p><p>📌[1:02:37]Read:&nbsp;<a href="https://www.goodreads.com/book/show/100467.Small_Giants?fbclid=IwAR25n5HL_BIFl0m_j5jP_87K9FOsWL7F4gYj_ScP2JjO6QR5T1fFwQPc_HI" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/100467.Small_Giants</a></p><p>📌[1:03:12]Write a 2030 vision for your company</p><p>📌[1:03:25]Look at your core values with a fresh perspective</p><p>📌[1:03:42]People Homework: Are you being flexible with your team</p><p>Quote of the Day</p><p>“Greatness is where people use their abilities and experiences to change the world”. - Grit Leads to Greatness</p><p>⇩ Resources ⇩</p><p>✯ Jenny Kerr Schroen: www.gritleadstogreatness.com</p><p>✯ Chris Eccleston : www.delmarvaveteranbuilders.com</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-151-jenny-kerr-schroen-chris-eccleston]]></link><guid isPermaLink="false">424034b7-3a76-482b-955e-c80810a15117</guid><itunes:image href="https://artwork.captivate.fm/30a0250b-a1c1-446a-953e-4f37226bc98c/x5nNNimrte7k-9iLzhClH4LA.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 24 Jul 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a977bdfd-d4db-4a93-8555-2548b80cadb2/151-MP3.mp3" length="62675119" type="audio/mpeg"/><itunes:duration>01:05:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>103</itunes:episode><itunes:season>2</itunes:season><podcast:episode>103</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 150 Fight Club 4 Business Goes Live with This Dynamic Duo! ( Ricky Regalado &amp; Ricky Funk )</title><itunes:title>Ep. 150 Fight Club 4 Business Goes Live with This Dynamic Duo! ( Ricky Regalado &amp; Ricky Funk )</itunes:title><description><![CDATA[<p>Ricky Regalado &amp; Ricky Funk</p><p>Ricky Funk is not your average techie. He's a maverick who thrives on the cutting edge, where innovation meets business. From mastering the complexities of network management and software development, Ricky has pivoted to disrupting the service industry with his own groundbreaking ventures. His credentials? Specialized certifications in software development and virtual reality. But Ricky isn't just riding the wave of the digital age - he's the one creating the swell. With his blend of versatility, vision, and audacity, Ricky Funk isn't just a name, he's a game-changer in any forward-thinking organization.</p><p>Time Stamps</p><p>📌[11:13]They spend next to nothing on marketing for their cleaning company. They LEAD WITH CULTURE</p><p>📌[12:19]They lean hard on telling their story to "sell" their business</p><p>📌[13:15]What is the story of your company?</p><p>📌[13:37]How do you pitch your company?</p><p>📌[13:59]Do you show passion &amp; care?</p><p>📌[21:06]Ricky inspired Ricky to go into commercial cleaning...</p><p>📌[21:21]Ricky inspired Ricky to get into software...</p><p>📌[24:55]Know your value, worth &amp; story...</p><p>📌[25:07]Ask... if you don't ask the answer is no</p><p>📌[29:22]Have you systematized your sales process...</p><p>📌[30:16]When your clients call about xyz are you looking up and showing them the other things they need to maintain their property?</p><p>📌[33:57]commercial cleaning sales cycles are long...</p><p>📌[34:07]sending a proposal is just the beginning</p><p>📌[34:25]residential &amp; commercial cleaning is completely different...</p><p>📌[34:42]The magic is in the follow up</p><p>📌[35:53]You're not selling for today, because they already have a cleaning company...</p><p>📌[38:19]What problems can you help your customer/potential customer solve</p><p>📌[40:27]residential cleaning is a hard industry</p><p>📌[40:53]commercial cleaning, more money, less headaches... easier to scale</p><p>📌[43:19]Your clients just want to be taken care of...</p><p>📌[43:49]How they run a culture first company....</p><p>📌[44:46]Culture = How does everyone work together for the end result?</p><p>📌[48:12]Using Data to Transition from Nag to Cheerleader</p><p>📌[49:16]Middle Management is the critical layer of your company...</p><p>📌[52:04]no one should EVER be surprised when they're fired...</p><p>📌[1:01:44]are you sharing your company story with your team?</p><p>📌[1:01:55]are you sharing your company story with your clients</p><p>📌[1:02:07]Marketing Homework: Lean into your story</p><p>📌[1:02:16]Sales Homework: Ask for the sale</p><p>📌[1:02:32]Finance Homework: Follow Up with your clients</p><p>📌[1:03:20]People Homework: Use the story of your company culture to attract top talent</p><p>📌[1:03:41]Ricky F: Create a Sales System to&nbsp;<a href="https://www.facebook.com/watch/hashtag/askandfollowup?__eep__=6%2F&amp;__cft__[0]=AZUzPYWZ3x93MS7IdbmLJknakY0065EBUe98Al3p254t_mJ0UltFV8I66KyjestPn9qn9ftzrprkKnZ2cqy9noGVX2nwqfM53x8fwkl2DK4a0_xP7g2Rc99F0ojcDuyErJCXKZKhU9eM064v7uMnXwBd-t1AGsYOwPg2IVW0r526MuQFb_S0LQxukrzq2pMcZdo&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">#askandfollowup</a></p><p>📌[1:04:13]Ricky R Homework: Brand Identity - who are you as a company?</p><p>📌[1:04:58]Brand yourself to be your clients ________</p><p>📌[1:05:36]People want to work for a company where they're having fun and enjoying...</p><p>📌[1:06:21]Karen Martinez built a 100+M cleaning company in Jersey. Act like the size of the company you want to be</p><p>📌[1:08:10]<a href="https://getroute.com/?fbclid=IwAR0locn3wDfv2JIwPzqDJs-nD6zstz3Ab7or7-kcBob-szdCYUhjrdg8XoY" rel="noopener noreferrer" target="_blank">https://getroute.com/</a></p><p>📌[1:09:49]<a href="https://rozaladocleaning.com/?fbclid=IwAR1OIzPoicO_06lhr5pwh4lrgVTH_7X8wpdxi7DKhiolrU0zXyyudFcIudc" rel="noopener noreferrer" target="_blank">https://rozaladocleaning.com/</a></p><p>Quote of the Day</p><p>“Success is...]]></description><content:encoded><![CDATA[<p>Ricky Regalado &amp; Ricky Funk</p><p>Ricky Funk is not your average techie. He's a maverick who thrives on the cutting edge, where innovation meets business. From mastering the complexities of network management and software development, Ricky has pivoted to disrupting the service industry with his own groundbreaking ventures. His credentials? Specialized certifications in software development and virtual reality. But Ricky isn't just riding the wave of the digital age - he's the one creating the swell. With his blend of versatility, vision, and audacity, Ricky Funk isn't just a name, he's a game-changer in any forward-thinking organization.</p><p>Time Stamps</p><p>📌[11:13]They spend next to nothing on marketing for their cleaning company. They LEAD WITH CULTURE</p><p>📌[12:19]They lean hard on telling their story to "sell" their business</p><p>📌[13:15]What is the story of your company?</p><p>📌[13:37]How do you pitch your company?</p><p>📌[13:59]Do you show passion &amp; care?</p><p>📌[21:06]Ricky inspired Ricky to go into commercial cleaning...</p><p>📌[21:21]Ricky inspired Ricky to get into software...</p><p>📌[24:55]Know your value, worth &amp; story...</p><p>📌[25:07]Ask... if you don't ask the answer is no</p><p>📌[29:22]Have you systematized your sales process...</p><p>📌[30:16]When your clients call about xyz are you looking up and showing them the other things they need to maintain their property?</p><p>📌[33:57]commercial cleaning sales cycles are long...</p><p>📌[34:07]sending a proposal is just the beginning</p><p>📌[34:25]residential &amp; commercial cleaning is completely different...</p><p>📌[34:42]The magic is in the follow up</p><p>📌[35:53]You're not selling for today, because they already have a cleaning company...</p><p>📌[38:19]What problems can you help your customer/potential customer solve</p><p>📌[40:27]residential cleaning is a hard industry</p><p>📌[40:53]commercial cleaning, more money, less headaches... easier to scale</p><p>📌[43:19]Your clients just want to be taken care of...</p><p>📌[43:49]How they run a culture first company....</p><p>📌[44:46]Culture = How does everyone work together for the end result?</p><p>📌[48:12]Using Data to Transition from Nag to Cheerleader</p><p>📌[49:16]Middle Management is the critical layer of your company...</p><p>📌[52:04]no one should EVER be surprised when they're fired...</p><p>📌[1:01:44]are you sharing your company story with your team?</p><p>📌[1:01:55]are you sharing your company story with your clients</p><p>📌[1:02:07]Marketing Homework: Lean into your story</p><p>📌[1:02:16]Sales Homework: Ask for the sale</p><p>📌[1:02:32]Finance Homework: Follow Up with your clients</p><p>📌[1:03:20]People Homework: Use the story of your company culture to attract top talent</p><p>📌[1:03:41]Ricky F: Create a Sales System to&nbsp;<a href="https://www.facebook.com/watch/hashtag/askandfollowup?__eep__=6%2F&amp;__cft__[0]=AZUzPYWZ3x93MS7IdbmLJknakY0065EBUe98Al3p254t_mJ0UltFV8I66KyjestPn9qn9ftzrprkKnZ2cqy9noGVX2nwqfM53x8fwkl2DK4a0_xP7g2Rc99F0ojcDuyErJCXKZKhU9eM064v7uMnXwBd-t1AGsYOwPg2IVW0r526MuQFb_S0LQxukrzq2pMcZdo&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">#askandfollowup</a></p><p>📌[1:04:13]Ricky R Homework: Brand Identity - who are you as a company?</p><p>📌[1:04:58]Brand yourself to be your clients ________</p><p>📌[1:05:36]People want to work for a company where they're having fun and enjoying...</p><p>📌[1:06:21]Karen Martinez built a 100+M cleaning company in Jersey. Act like the size of the company you want to be</p><p>📌[1:08:10]<a href="https://getroute.com/?fbclid=IwAR0locn3wDfv2JIwPzqDJs-nD6zstz3Ab7or7-kcBob-szdCYUhjrdg8XoY" rel="noopener noreferrer" target="_blank">https://getroute.com/</a></p><p>📌[1:09:49]<a href="https://rozaladocleaning.com/?fbclid=IwAR1OIzPoicO_06lhr5pwh4lrgVTH_7X8wpdxi7DKhiolrU0zXyyudFcIudc" rel="noopener noreferrer" target="_blank">https://rozaladocleaning.com/</a></p><p>Quote of the Day</p><p>“Success is best when it's shared.” – Howard Schultz.</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Ricky Regalado :  CEO/Founder &gt;https://www.facebook.com/routeplatform</p><p>✯ Ricky Funk: (CO) &gt;https://www.facebook.com/routeplatform</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-150-ricky-regalado-ricky-funk]]></link><guid isPermaLink="false">1f09b388-ef21-43c0-bfdc-00ff09724434</guid><itunes:image href="https://artwork.captivate.fm/59d828ae-3e93-49ea-a032-a38f528bf355/iZeplpMvrfBiEBjwACq48jQI.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 17 Jul 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/f7a0c4af-470b-4538-b727-97d8c208c011/Ep-150-MP3.mp3" length="68070136" type="audio/mpeg"/><itunes:duration>01:10:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>102</itunes:episode><itunes:season>2</itunes:season><podcast:episode>102</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 149 Cassie Bethea &amp; Haley Nangle</title><itunes:title>Ep. 149 Cassie Bethea &amp; Haley Nangle</itunes:title><description><![CDATA[<p>We will be joined by two remarkable individuals who were previous attendees of the Admin Bootcamp Adventure. They will share their firsthand experiences, highlighting what they learned during their Admin Bootcamp and how it has positively impacted them since. Get ready to be inspired as they delve into the transformative power of the Admin Bootcamp Adventure and how it has shaped their professional journeys. Don't miss this insightful discussion that will leave you motivated and eager to unlock your own potential!</p><p>Time Stamps:</p><p>📌[01:00]Hey&nbsp;<a href="https://www.facebook.com/npimental1387?__cft__[0]=AZWO7knoU2EVeKRutSSh_MBCRAjz4dORDY3PcKNkKp-QUCB6Z6M4QeScg1KLT3AmRoDY4HyrjO4O_6mhD1g53I9Di0Qut4BTWm8rxzSrmRnv8YGOct5SsCcoaTjlHSQCxpV3saSQlBUTv9i9LQ6RRc6lAFMNZ06Ze7z4UsdAPwjrwTgOwaxHeVzNgBs2I9ycJx4&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Nicole Flanagan</a>! Please give it another shot. I have confirmed the code is still active!&nbsp;</p><p>📌[14:28]Biggest tool/takeaway...</p><p>📌[14:43]Haley completely changed her call flow</p><p>📌[16:04]Cassie changed her greeting</p><p>📌[17:39]How to build out a "company dashboard" with Michelle</p><p>📌[20:41]Haley used Trello before bootcamp. And she learned how to use it better...</p><p>📌[21:53]Tay gives you 1 year of pre-populated social media content that you can quickly &amp; easily customize for your company</p><p>📌[28:30]Admin Bootcamp Adventure -&gt;&nbsp;<a href="https://www.adminbootcampadventure.com/las-vegas-training?fbclid=IwAR2NC9j7-tHLmTzon4J4QriyOUGKAbJZJSJhlytI6KUKdMRSBxgjxJo__Yo" rel="noopener noreferrer" target="_blank">https://www.adminbootcampadventure.com/las-vegas-training</a></p><p>📌[52:01]FC4B250</p><p>📌[52:55]Register at&nbsp;<a href="https://bit.ly/3WVjLe2?fbclid=IwAR0q7vJ_I6XOM9eZf_FtgQGARB_7hGADn9hNEOYugpZQLov-FU2blAu0kvo" rel="noopener noreferrer" target="_blank">https://bit.ly/3WVjLe2</a></p><p>📌[54:17]Las Vegas July 26-28th 2023</p><p>⇩ <strong>Quote of the Day</strong></p><p>Some People Want it to Happen some wish it would happen</p><p>Bootcampers Make it Happen</p><p><strong>⇩ Resources ⇩ </strong></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>We will be joined by two remarkable individuals who were previous attendees of the Admin Bootcamp Adventure. They will share their firsthand experiences, highlighting what they learned during their Admin Bootcamp and how it has positively impacted them since. Get ready to be inspired as they delve into the transformative power of the Admin Bootcamp Adventure and how it has shaped their professional journeys. Don't miss this insightful discussion that will leave you motivated and eager to unlock your own potential!</p><p>Time Stamps:</p><p>📌[01:00]Hey&nbsp;<a href="https://www.facebook.com/npimental1387?__cft__[0]=AZWO7knoU2EVeKRutSSh_MBCRAjz4dORDY3PcKNkKp-QUCB6Z6M4QeScg1KLT3AmRoDY4HyrjO4O_6mhD1g53I9Di0Qut4BTWm8rxzSrmRnv8YGOct5SsCcoaTjlHSQCxpV3saSQlBUTv9i9LQ6RRc6lAFMNZ06Ze7z4UsdAPwjrwTgOwaxHeVzNgBs2I9ycJx4&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Nicole Flanagan</a>! Please give it another shot. I have confirmed the code is still active!&nbsp;</p><p>📌[14:28]Biggest tool/takeaway...</p><p>📌[14:43]Haley completely changed her call flow</p><p>📌[16:04]Cassie changed her greeting</p><p>📌[17:39]How to build out a "company dashboard" with Michelle</p><p>📌[20:41]Haley used Trello before bootcamp. And she learned how to use it better...</p><p>📌[21:53]Tay gives you 1 year of pre-populated social media content that you can quickly &amp; easily customize for your company</p><p>📌[28:30]Admin Bootcamp Adventure -&gt;&nbsp;<a href="https://www.adminbootcampadventure.com/las-vegas-training?fbclid=IwAR2NC9j7-tHLmTzon4J4QriyOUGKAbJZJSJhlytI6KUKdMRSBxgjxJo__Yo" rel="noopener noreferrer" target="_blank">https://www.adminbootcampadventure.com/las-vegas-training</a></p><p>📌[52:01]FC4B250</p><p>📌[52:55]Register at&nbsp;<a href="https://bit.ly/3WVjLe2?fbclid=IwAR0q7vJ_I6XOM9eZf_FtgQGARB_7hGADn9hNEOYugpZQLov-FU2blAu0kvo" rel="noopener noreferrer" target="_blank">https://bit.ly/3WVjLe2</a></p><p>📌[54:17]Las Vegas July 26-28th 2023</p><p>⇩ <strong>Quote of the Day</strong></p><p>Some People Want it to Happen some wish it would happen</p><p>Bootcampers Make it Happen</p><p><strong>⇩ Resources ⇩ </strong></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-149-cassie-bethea-haley-nangle]]></link><guid isPermaLink="false">d78e2f3e-4a54-4e71-a52a-9e1f545c4528</guid><itunes:image href="https://artwork.captivate.fm/2277c667-dd35-4d15-9c87-e314f74bf762/k4FUlzkQY-eT8CVFPx_8NDCm.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 03 Jul 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/b7a56c0d-d146-4822-932e-8634cdcb9e76/149-MP3.mp3" length="55198665" type="audio/mpeg"/><itunes:duration>57:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>101</itunes:episode><itunes:season>2</itunes:season><podcast:episode>101</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 148 Jake Wold</title><itunes:title>Ep. 148 Jake Wold</itunes:title><description><![CDATA[<p>Jake Wold is the CEO of Right Way Garage Doors in California and oversees the garage door Division&nbsp;for Axolotl Global, creators of authentic surface applications and products that include metal, concrete, terrazzo, terracotta, stone and glass.</p><p>Time Stamps:</p><p>📌[5:23]What does Jake do when things go the "wrong" way?</p><p>📌[6:45]Jake loves hearing about the experiences when things go the wrong way. RW used to represent their last names...</p><p>📌[7:05]Dan Antonelli talked Jake into changing their company name</p><p>📌[7:52]We do things the right way for external and internal audiences...</p><p>📌[8:24]"Do you want to get it done the RIGHT way"</p><p>📌[10:30]When things go the wrong way it's not about the mistake but how they handle it...</p><p>📌[13:16]What are you doing to own your client experience?</p><p>📌[14:56]How has Right Way created customer loyalty?</p><p>📌[15:45]Transitioning Right Way customers from calling them back because of a sticker vs because they're raving fans...</p><p>📌[17:04]empathy can be as simple as acknowledging your client's issues...</p><p>📌[19:12]Your admin is the voice of your company and sets the rest of your team up for success...</p><p>📌[20:27]Prioritizing Retention</p><p>📌[21:53]The sale is the result of all of the cumulative client experiences</p><p>📌[23:48]How to go from 16M to 20M to 100M?</p><p>📌[24:11]How do we transition from Happy customers to Advocates?</p><p>📌[27:19]How can we provide more value or some value to a customer who just got a new garage door?</p><p>📌[27:33]Memberships around preventative maintenance?</p><p>📌[28:50]Educating your Clients so they keep engaged in the maintenance of their homes...</p><p>📌[35:51]How to grow your company by partnering with someone in your company?</p><p>📌[36:32]The importance of an abundance mindset...</p><p>📌[37:11]What value do you provide to your company and it's founder....</p><p>📌[37:24]&nbsp;How to get creative with incentives....</p><p>📌[38:23]Be irreplacable with your character...</p><p>📌[38:48]Ron is willing to kill for Jake, so Jake is willing to die for him...</p><p>📌[39:22]How does RW communicate internally?</p><p>📌[40:46]Setting expectations and then holding your team accountable...</p><p>📌[41:36]How Jake builds trust between management staff and field staff...</p><p>📌[42:26]Difference between coaching and having hard conversations...</p><p>📌[44:10]The role of transparency around profitability... If we're profitable, then we can take better care of our team, when we take better care of them, they'll take better care of our clients...</p><p>📌[44:59]Coaching the good as much if not more than the bad...</p><p>📌[47:16]Are you supporting &amp; backing up your team?</p><p>📌[49:07]Marketing Homework: Look at your name. Look at your tagline. What does it say/portray?</p><p>📌[50:07]Sales Homework: Are you listening to the problem before diving into solutions...</p><p>📌[50:58]Finance Homework: What % of your clients are returning vs new?</p><p>📌[51:54]People Homework: Building trust between management &amp; field staff is all about making each other look &amp; feel good.</p><p>📌[52:55]Jake Homework: Set expectations and then hold teams accountable...</p><p>Quote of the Day</p><p>“Success is best when it's shared.” – Howard Schultz.</p><p>⇩ Resources ⇩ </p><p>✯ Jake Wold: <a href="https://www.rwgaragedoors.com/" rel="noopener noreferrer" target="_blank">https://www.rwgaragedoors.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/"...]]></description><content:encoded><![CDATA[<p>Jake Wold is the CEO of Right Way Garage Doors in California and oversees the garage door Division&nbsp;for Axolotl Global, creators of authentic surface applications and products that include metal, concrete, terrazzo, terracotta, stone and glass.</p><p>Time Stamps:</p><p>📌[5:23]What does Jake do when things go the "wrong" way?</p><p>📌[6:45]Jake loves hearing about the experiences when things go the wrong way. RW used to represent their last names...</p><p>📌[7:05]Dan Antonelli talked Jake into changing their company name</p><p>📌[7:52]We do things the right way for external and internal audiences...</p><p>📌[8:24]"Do you want to get it done the RIGHT way"</p><p>📌[10:30]When things go the wrong way it's not about the mistake but how they handle it...</p><p>📌[13:16]What are you doing to own your client experience?</p><p>📌[14:56]How has Right Way created customer loyalty?</p><p>📌[15:45]Transitioning Right Way customers from calling them back because of a sticker vs because they're raving fans...</p><p>📌[17:04]empathy can be as simple as acknowledging your client's issues...</p><p>📌[19:12]Your admin is the voice of your company and sets the rest of your team up for success...</p><p>📌[20:27]Prioritizing Retention</p><p>📌[21:53]The sale is the result of all of the cumulative client experiences</p><p>📌[23:48]How to go from 16M to 20M to 100M?</p><p>📌[24:11]How do we transition from Happy customers to Advocates?</p><p>📌[27:19]How can we provide more value or some value to a customer who just got a new garage door?</p><p>📌[27:33]Memberships around preventative maintenance?</p><p>📌[28:50]Educating your Clients so they keep engaged in the maintenance of their homes...</p><p>📌[35:51]How to grow your company by partnering with someone in your company?</p><p>📌[36:32]The importance of an abundance mindset...</p><p>📌[37:11]What value do you provide to your company and it's founder....</p><p>📌[37:24]&nbsp;How to get creative with incentives....</p><p>📌[38:23]Be irreplacable with your character...</p><p>📌[38:48]Ron is willing to kill for Jake, so Jake is willing to die for him...</p><p>📌[39:22]How does RW communicate internally?</p><p>📌[40:46]Setting expectations and then holding your team accountable...</p><p>📌[41:36]How Jake builds trust between management staff and field staff...</p><p>📌[42:26]Difference between coaching and having hard conversations...</p><p>📌[44:10]The role of transparency around profitability... If we're profitable, then we can take better care of our team, when we take better care of them, they'll take better care of our clients...</p><p>📌[44:59]Coaching the good as much if not more than the bad...</p><p>📌[47:16]Are you supporting &amp; backing up your team?</p><p>📌[49:07]Marketing Homework: Look at your name. Look at your tagline. What does it say/portray?</p><p>📌[50:07]Sales Homework: Are you listening to the problem before diving into solutions...</p><p>📌[50:58]Finance Homework: What % of your clients are returning vs new?</p><p>📌[51:54]People Homework: Building trust between management &amp; field staff is all about making each other look &amp; feel good.</p><p>📌[52:55]Jake Homework: Set expectations and then hold teams accountable...</p><p>Quote of the Day</p><p>“Success is best when it's shared.” – Howard Schultz.</p><p>⇩ Resources ⇩ </p><p>✯ Jake Wold: <a href="https://www.rwgaragedoors.com/" rel="noopener noreferrer" target="_blank">https://www.rwgaragedoors.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-148-jake-wold]]></link><guid isPermaLink="false">5dc9c21a-503c-48b6-9dd6-57945eec7e58</guid><itunes:image href="https://artwork.captivate.fm/e7c0722a-feb5-4114-a3b9-d1bd521c3f6e/bAWJeeS7MLB59fNTToNMpFd4.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 26 Jun 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/793e58bc-e318-46dc-a2a9-4f7fb0e9fca5/148-MP3.mp3" length="55198665" type="audio/mpeg"/><itunes:duration>57:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>100</itunes:episode><itunes:season>2</itunes:season><podcast:episode>100</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 147 Mike Callahan &amp; Mike Andes</title><itunes:title>Ep. 147 Mike Callahan &amp; Mike Andes</itunes:title><description><![CDATA[<p>It's the Mike + Mike show today on Fight Club 4 Business...and you guessed it, we are talking systems!  A new software is hitting the scene, and CoPilot is its name.  Let's get into it with AI, CRM's and all things home service with these two leaders!</p><p>Time Stamps :</p><p>📌[13:41]Building out marketing &amp; automation...</p><p>📌[29:25]Mike A - top 3 KPIs. 1. Close Rate. 2. Take Home Pay 3. Growth Rate</p><p>📌[31:38]Mike C - 1. Close Rate 2. Churn Rate 3. Indirect &amp; Direct Payroll as a %</p><p>📌[32:55]Mike's 20 days to close follow up sequence...</p><p>📌[34:04]The importance of scarcity &amp; urgency</p><p>📌[34:17]"Do we have permission to close out your estimate?"</p><p>📌[35:05]Meet them where they are. Reply to them with the same way they reach out.</p><p>📌[36:39]Text messaging is a preferred method of messaging, but be careful of new laws...</p><p>📌[37:19]What is your current close rate?</p><p>📌[37:26]Are you following up?</p><p>📌[37:36]How are you following up?</p><p>📌[37:45]How can you double your close rate?</p><p>📌[38:04]Doubling close rate cuts your client acquisition rate in half</p><p>📌[39:07]When you have a low close rate - look at your follow up FIRST</p><p>📌[39:43]How much are you currently paying for your leads?</p><p>📌[40:22]Clarity. Accountability. Action</p><p>📌[40:33]What gets measured gets improved</p><p>📌[42:26]The Power of Dashboards!</p><p>📌[43:41]How to give business owners the actionable steps they need to take based on data...</p><p>📌[45:47]My hourly goal is.... I need to raise my prices by....</p><p>📌[49:45]Is your CRM a disruptor? Is it a trendsetter?</p><p>📌[51:40]<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWtUZOHbn7iu_48d63smpIfNnqrLjzfReCUnZed-bcseMI575n2Svgq3OTAfCzf8oNPkU2_QbqL57C9GCt68wkyNc6TFpevRgIdHGZSyO-tEfhMa_A0mALoPNDX6Xb3zW_63lUKCdVKPGGkGqrzc3cjF13dkrOEnHVSW7g4UfGTvauvH6z6ytaxBj41BNz44io&amp;__cft__[1]=AZWtUZOHbn7iu_48d63smpIfNnqrLjzfReCUnZed-bcseMI575n2Svgq3OTAfCzf8oNPkU2_QbqL57C9GCt68wkyNc6TFpevRgIdHGZSyO-tEfhMa_A0mALoPNDX6Xb3zW_63lUKCdVKPGGkGqrzc3cjF13dkrOEnHVSW7g4UfGTvauvH6z6ytaxBj41BNz44io&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[52:21]Marketing Homework - Humanize one of our follow ups.... Add "sent from iphone" or add a typo...</p><p>📌[55:11]Finance Homework: Choose 3 KPIs and track them today and again in a week</p><p>📌[55:21]Sales Homework: Start Following Up!</p><p>📌[55:45]Systems Homework: Harass Mike Andes to get his CRM going (or troll his youtube channel)</p><p>📌[56:42]Mike C - Set aside time to work ON your business</p><p>📌[58:10]Mike A - Send a 1-2 min video for every estimate</p><p>📌[59:57]<a href="https://mikeandes.com/?fbclid=IwAR3Fqve-kfqU7WBDGvbsGWL7_Nuxb6PnIez7Y1bIi1J5KizHt1lNeTtumHY" rel="noopener noreferrer" target="_blank">https://mikeandes.com/</a></p><p>📌[1:00:09]<a href="https://simplegrowth.com/?fbclid=IwAR21IynbvnNsHCIhDrLXOr_jVRFEpibUEpC0jP8nra0AXOE0HwBf4QXg6ow" rel="noopener noreferrer" target="_blank">https://simplegrowth.com/</a></p><p>📌[1:00:51]<a href="https://www.simplegrowthsystems.com/?fbclid=IwAR2iRiYEn84sWotIwHl9IQA-4_0tKPLx_7AQgcZz6rAqKrC7bDOcFV2wG80" rel="noopener noreferrer" target="_blank">https://www.simplegrowthsystems.com/</a></p><p><strong>Quote of the Week</strong></p><p>“You don't hire for skills, you hire for attitude. You can always teach skills.” ― Herb Kelleher</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Mike Callahan: <a href="https://simplegrowth.com/?fbclid=IwAR21IynbvnNsHCIhDrLXOr_jVRFEpibUEpC0jP8nra0AXOE0HwBf4QXg6ow" rel="noopener noreferrer" target="_blank">https://simplegrowth.com/</a></p><p>✯Mike Andes: <a href="https://mikeandes.com/?fbclid=IwAR3Fqve-kfqU7WBDGvbsGWL7_Nuxb6PnIez7Y1bIi1J5KizHt1lNeTtumHY" rel="noopener noreferrer" target="_blank">https://mikeandes.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener...]]></description><content:encoded><![CDATA[<p>It's the Mike + Mike show today on Fight Club 4 Business...and you guessed it, we are talking systems!  A new software is hitting the scene, and CoPilot is its name.  Let's get into it with AI, CRM's and all things home service with these two leaders!</p><p>Time Stamps :</p><p>📌[13:41]Building out marketing &amp; automation...</p><p>📌[29:25]Mike A - top 3 KPIs. 1. Close Rate. 2. Take Home Pay 3. Growth Rate</p><p>📌[31:38]Mike C - 1. Close Rate 2. Churn Rate 3. Indirect &amp; Direct Payroll as a %</p><p>📌[32:55]Mike's 20 days to close follow up sequence...</p><p>📌[34:04]The importance of scarcity &amp; urgency</p><p>📌[34:17]"Do we have permission to close out your estimate?"</p><p>📌[35:05]Meet them where they are. Reply to them with the same way they reach out.</p><p>📌[36:39]Text messaging is a preferred method of messaging, but be careful of new laws...</p><p>📌[37:19]What is your current close rate?</p><p>📌[37:26]Are you following up?</p><p>📌[37:36]How are you following up?</p><p>📌[37:45]How can you double your close rate?</p><p>📌[38:04]Doubling close rate cuts your client acquisition rate in half</p><p>📌[39:07]When you have a low close rate - look at your follow up FIRST</p><p>📌[39:43]How much are you currently paying for your leads?</p><p>📌[40:22]Clarity. Accountability. Action</p><p>📌[40:33]What gets measured gets improved</p><p>📌[42:26]The Power of Dashboards!</p><p>📌[43:41]How to give business owners the actionable steps they need to take based on data...</p><p>📌[45:47]My hourly goal is.... I need to raise my prices by....</p><p>📌[49:45]Is your CRM a disruptor? Is it a trendsetter?</p><p>📌[51:40]<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWtUZOHbn7iu_48d63smpIfNnqrLjzfReCUnZed-bcseMI575n2Svgq3OTAfCzf8oNPkU2_QbqL57C9GCt68wkyNc6TFpevRgIdHGZSyO-tEfhMa_A0mALoPNDX6Xb3zW_63lUKCdVKPGGkGqrzc3cjF13dkrOEnHVSW7g4UfGTvauvH6z6ytaxBj41BNz44io&amp;__cft__[1]=AZWtUZOHbn7iu_48d63smpIfNnqrLjzfReCUnZed-bcseMI575n2Svgq3OTAfCzf8oNPkU2_QbqL57C9GCt68wkyNc6TFpevRgIdHGZSyO-tEfhMa_A0mALoPNDX6Xb3zW_63lUKCdVKPGGkGqrzc3cjF13dkrOEnHVSW7g4UfGTvauvH6z6ytaxBj41BNz44io&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[52:21]Marketing Homework - Humanize one of our follow ups.... Add "sent from iphone" or add a typo...</p><p>📌[55:11]Finance Homework: Choose 3 KPIs and track them today and again in a week</p><p>📌[55:21]Sales Homework: Start Following Up!</p><p>📌[55:45]Systems Homework: Harass Mike Andes to get his CRM going (or troll his youtube channel)</p><p>📌[56:42]Mike C - Set aside time to work ON your business</p><p>📌[58:10]Mike A - Send a 1-2 min video for every estimate</p><p>📌[59:57]<a href="https://mikeandes.com/?fbclid=IwAR3Fqve-kfqU7WBDGvbsGWL7_Nuxb6PnIez7Y1bIi1J5KizHt1lNeTtumHY" rel="noopener noreferrer" target="_blank">https://mikeandes.com/</a></p><p>📌[1:00:09]<a href="https://simplegrowth.com/?fbclid=IwAR21IynbvnNsHCIhDrLXOr_jVRFEpibUEpC0jP8nra0AXOE0HwBf4QXg6ow" rel="noopener noreferrer" target="_blank">https://simplegrowth.com/</a></p><p>📌[1:00:51]<a href="https://www.simplegrowthsystems.com/?fbclid=IwAR2iRiYEn84sWotIwHl9IQA-4_0tKPLx_7AQgcZz6rAqKrC7bDOcFV2wG80" rel="noopener noreferrer" target="_blank">https://www.simplegrowthsystems.com/</a></p><p><strong>Quote of the Week</strong></p><p>“You don't hire for skills, you hire for attitude. You can always teach skills.” ― Herb Kelleher</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Mike Callahan: <a href="https://simplegrowth.com/?fbclid=IwAR21IynbvnNsHCIhDrLXOr_jVRFEpibUEpC0jP8nra0AXOE0HwBf4QXg6ow" rel="noopener noreferrer" target="_blank">https://simplegrowth.com/</a></p><p>✯Mike Andes: <a href="https://mikeandes.com/?fbclid=IwAR3Fqve-kfqU7WBDGvbsGWL7_Nuxb6PnIez7Y1bIi1J5KizHt1lNeTtumHY" rel="noopener noreferrer" target="_blank">https://mikeandes.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/147-mike-callahan-mike-andes]]></link><guid isPermaLink="false">7c3f8e4d-64e6-4994-b92f-ab441cd9a52a</guid><itunes:image href="https://artwork.captivate.fm/5c6541a2-fb5c-441f-84a6-f7ee233d9b3c/gXo9mSuygvzWdxjSA6VfIfZV.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 19 Jun 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6f9ee3fe-200a-4551-b4a7-e6128e89b4f8/147-MP3.mp3" length="59416291" type="audio/mpeg"/><itunes:duration>01:01:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>99</itunes:episode><itunes:season>2</itunes:season><podcast:episode>99</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 146 Tom Howard</title><itunes:title>Ep 146 Tom Howard</itunes:title><description><![CDATA[<p><strong>Tom Howard</strong> started out in the home service trades when he was 15 years old after asking for a job from the AC and refrigerator repairman that came to his house.  He has since bought and sold several companies and he currently owns HVAC and Plumbing shops in Fresno, Sacramento, and Beverly Hills, California as well as a Pest Control company in Fresno, California.  The largest company produces over 24 million in annual revenue.  His businesses are overseen by local management while he works full time as the VP of Customer Experience at ServiceTitan.     Tom has a wife and 4 sons and they live in Las Vegas, Nevada.  He holds a bachelor's degree in finance from Brigham Young University but finds that the school of hard knocks in the trades has taught him the most. </p><p>Time Stamps:</p><p>📌[0:00]<a href="https://www.facebook.com/davey.shepard?__cft__[0]=AZXr1sczn6yCMQAnqQv47m1lYSZl8iJvhAyHv2R9vuI5FanQtVoOvkiQ8xOjQSjIVrBMl9_w7G6ctUTVl8donPOyrWOtYxyxRbzjdINtI8Z0D4irXJ9N5GcDonb_us6kSxgrX55QJbWuONL58zDUNdKiT92iq6eftsPWptvlx6CUlboiXcGXszViunN-yhRy4lU&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Davey Shepard</a>&nbsp;you are like 12 hours late to this conversation....&nbsp;</p><p>📌[6:46]Marketing - What is the customer experience?</p><p>📌[7:09]&nbsp;How Service Titan helps optimize the customer experience...</p><p>📌[8:36]How to stay consistent with a warm &amp; fuzzy customer experience that can be up to 20 "touches" a day per tech...</p><p>📌[9:09]How to automate customer experiences?</p><p>📌[9:32]You should only build process &amp; procedures for those tasks you can't automate?</p><p>📌[12:15]Shifting responsibility from admins &amp; technicians to technology to hep ensure a consistent customer experience every time...</p><p>📌[14:11]How are you tracking your marketing? Service Titan will automate the marketing tracking from ad numbers.</p><p>📌[14:39]Leveraging technology to ensure your data stays clean...</p><p>📌[15:25]Gain better insights into your marketing spend, is it working?</p><p>📌[17:56]Service Titan bought Schedule Engine late last year and since then ST is now prioritizing tracking Marketing Dollars in Schedule Engine</p><p>📌[18:44]Are you attributing your dollars correctly?</p><p>📌[19:46]Client acquisition costs, cost per lead, customer lifetime value</p><p>📌[21:17]Fetch-a-Tech Story</p><p>📌[24:43]Brent (sales guy) $14 Million in sales last year - he did $1M in sales</p><p>📌[25:00]Tom is trying to build companies around building EBITDA fast</p><p>📌[27:33]They helped Jerry with his company, Tom did budgeting, process &amp; procedures, Brent did the sales, Dan did the rebrand, Dennis did the systems &amp; operations</p><p>📌[32:18]Fetch a Tech started in August and they turned profit in 2 months.... And they went and talked to Colin about a climate control location in Vegas that was losing money. Tom wanted to buy it. He did some guerilla marketing to talk Colin &amp; Trevor&nbsp;into giving him a losing business for free</p><p>📌[36:06]How do you choose your service offerings in your area?</p><p>📌[37:56]When they say time is money, you're always trading time for money.</p><p>📌[38:44]Tom has purchased 15+ companies over the years, and every time he does it he learns some serious lessons.</p><p>📌[39:18]If you're not doing well in your main business, you have no business going anywhere else..</p><p>📌[41:43]If people want to buy your services online - STOP fighting it...</p><p>📌[43:34]Travis Ringe in Phoenix made a pricing tool for Air Conditioners, then focused on upselling. They're shooting for 30% EBITDA this year</p><p>📌[48:53]Tom is now in the business of helping Service Champions find businesses that they can turn around...</p><p>📌[49:16]Check out Contractor Commerce to add drop shipping to your company&nbsp;<a href="https://www.contractorcommerce.com/?fbclid=IwAR0lFyoJN3-SqD7Q4B7X3K0m88dhdAPn3DDfWlqudatFVHIVY7mcfQFvMj0" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p><strong>Tom Howard</strong> started out in the home service trades when he was 15 years old after asking for a job from the AC and refrigerator repairman that came to his house.  He has since bought and sold several companies and he currently owns HVAC and Plumbing shops in Fresno, Sacramento, and Beverly Hills, California as well as a Pest Control company in Fresno, California.  The largest company produces over 24 million in annual revenue.  His businesses are overseen by local management while he works full time as the VP of Customer Experience at ServiceTitan.     Tom has a wife and 4 sons and they live in Las Vegas, Nevada.  He holds a bachelor's degree in finance from Brigham Young University but finds that the school of hard knocks in the trades has taught him the most. </p><p>Time Stamps:</p><p>📌[0:00]<a href="https://www.facebook.com/davey.shepard?__cft__[0]=AZXr1sczn6yCMQAnqQv47m1lYSZl8iJvhAyHv2R9vuI5FanQtVoOvkiQ8xOjQSjIVrBMl9_w7G6ctUTVl8donPOyrWOtYxyxRbzjdINtI8Z0D4irXJ9N5GcDonb_us6kSxgrX55QJbWuONL58zDUNdKiT92iq6eftsPWptvlx6CUlboiXcGXszViunN-yhRy4lU&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Davey Shepard</a>&nbsp;you are like 12 hours late to this conversation....&nbsp;</p><p>📌[6:46]Marketing - What is the customer experience?</p><p>📌[7:09]&nbsp;How Service Titan helps optimize the customer experience...</p><p>📌[8:36]How to stay consistent with a warm &amp; fuzzy customer experience that can be up to 20 "touches" a day per tech...</p><p>📌[9:09]How to automate customer experiences?</p><p>📌[9:32]You should only build process &amp; procedures for those tasks you can't automate?</p><p>📌[12:15]Shifting responsibility from admins &amp; technicians to technology to hep ensure a consistent customer experience every time...</p><p>📌[14:11]How are you tracking your marketing? Service Titan will automate the marketing tracking from ad numbers.</p><p>📌[14:39]Leveraging technology to ensure your data stays clean...</p><p>📌[15:25]Gain better insights into your marketing spend, is it working?</p><p>📌[17:56]Service Titan bought Schedule Engine late last year and since then ST is now prioritizing tracking Marketing Dollars in Schedule Engine</p><p>📌[18:44]Are you attributing your dollars correctly?</p><p>📌[19:46]Client acquisition costs, cost per lead, customer lifetime value</p><p>📌[21:17]Fetch-a-Tech Story</p><p>📌[24:43]Brent (sales guy) $14 Million in sales last year - he did $1M in sales</p><p>📌[25:00]Tom is trying to build companies around building EBITDA fast</p><p>📌[27:33]They helped Jerry with his company, Tom did budgeting, process &amp; procedures, Brent did the sales, Dan did the rebrand, Dennis did the systems &amp; operations</p><p>📌[32:18]Fetch a Tech started in August and they turned profit in 2 months.... And they went and talked to Colin about a climate control location in Vegas that was losing money. Tom wanted to buy it. He did some guerilla marketing to talk Colin &amp; Trevor&nbsp;into giving him a losing business for free</p><p>📌[36:06]How do you choose your service offerings in your area?</p><p>📌[37:56]When they say time is money, you're always trading time for money.</p><p>📌[38:44]Tom has purchased 15+ companies over the years, and every time he does it he learns some serious lessons.</p><p>📌[39:18]If you're not doing well in your main business, you have no business going anywhere else..</p><p>📌[41:43]If people want to buy your services online - STOP fighting it...</p><p>📌[43:34]Travis Ringe in Phoenix made a pricing tool for Air Conditioners, then focused on upselling. They're shooting for 30% EBITDA this year</p><p>📌[48:53]Tom is now in the business of helping Service Champions find businesses that they can turn around...</p><p>📌[49:16]Check out Contractor Commerce to add drop shipping to your company&nbsp;<a href="https://www.contractorcommerce.com/?fbclid=IwAR0lFyoJN3-SqD7Q4B7X3K0m88dhdAPn3DDfWlqudatFVHIVY7mcfQFvMj0" rel="noopener noreferrer" target="_blank">https://www.contractorcommerce.com/</a></p><p>📌[49:45]Service Titan Dashboards</p><p>📌[51:20]People need to look at the things that they can control...</p><p>📌[52:20]The things techs look at daily should be the thing they can control</p><p>📌[54:53]Tom is fully transparent with his entire team about all of the metrics - because it's better than the story the employee is telling in their head</p><p>📌[57:35]When he started Fetch a Tech they had to lay a bunch of people off and while it was tough, the transparency helped everyone get on the same team.</p><p>📌[57:52]Stop stepping over dollars to pick up pennies!</p><p>📌[1:01:09]People Homework - Share your financials with your people, start with $100 and pass out your % from the P&amp;L and do a team activity taking the money from people...</p><p>📌[1:04:43]Marketing Homework - what marketing avenues are performing for you? How do you know?</p><p>📌[1:07:03]Financial Homework: Stop lying to yourself about your finances...</p><p>📌[1:07:29]Michelle check out Contractor Commerce</p><p>📌[1:09:18] thoward@servicetitan.com</p><p>📌[1:07:47]Tom Howard 559-259-1244</p><p><strong>Quote of the Day</strong></p><p><strong>“You will either step forward into growth, or you will step back into safety.”</strong></p><p><strong>⇩ Resources ⇩ </strong></p><p>✯ Tom Howard: Perception thoward@servicetitan.com</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-146-tom-howard]]></link><guid isPermaLink="false">f6de5582-8901-4646-bbab-cdc70aa1ac4b</guid><itunes:image href="https://artwork.captivate.fm/44f425e1-4644-439d-b455-b14551dcd7d2/GqomrqrJczrX1aOxp8zVhgyf.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 12 Jun 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/1ad2f3c0-c588-42ef-b8d9-7c1d056c1beb/146-Tom-MP3.mp3" length="67866590" type="audio/mpeg"/><itunes:duration>01:10:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>98</itunes:episode><itunes:season>2</itunes:season><podcast:episode>98</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Join us for an old school session of Fight Club!</title><itunes:title>Join us for an old school session of Fight Club!</itunes:title><description><![CDATA[<p>Time Stamps:</p><p>[7:22]What are we working on?!</p><p>[7:26]Tay is decorating a nursery!</p><p>[17:54]<a href="https://www.facebook.com/ashley.matuska?__cft__[0]=AZWxz85hs0JKJXIvZSLhqMVrZaGRAuRn21Pd_e6jDq1uz5PxridMmX2JrQ2Ph6mNXuC2Vk5Fz5lwmGWcFYTDKyHZer_hbjJNSYHu4JCJZlFWWgP2utINgWNpnoPE1E0lJi0Epgp0_R8UENyUl6bs-f8Yr7moD5cvJqV0h3FkahJ6DC7NnSeEMzwcZIA7UNmqpsg&amp;__cft__[1]=AZWxz85hs0JKJXIvZSLhqMVrZaGRAuRn21Pd_e6jDq1uz5PxridMmX2JrQ2Ph6mNXuC2Vk5Fz5lwmGWcFYTDKyHZer_hbjJNSYHu4JCJZlFWWgP2utINgWNpnoPE1E0lJi0Epgp0_R8UENyUl6bs-f8Yr7moD5cvJqV0h3FkahJ6DC7NnSeEMzwcZIA7UNmqpsg&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Ashley Matuska</a>&nbsp;I’m having Amanda Powell answer your question you posted in the QDS user group</p><p>[22:33]Michelle is gearing up for @the Huge Convention and is excited about some upcoming opportunities to educate the industry around ai and traction...</p><p>[32:47]Say what you CAN do not what you CAN'T</p><p>[33:02]"Here's what we can do..."</p><p>[33:12]"Here's what I want to do...."</p><p>[44:17]Next LIVE Admin Bootcamp Adventure in Las Vegas 7/26 - 7/28</p><p>[45:59]Tay will show your admin how to use Canva and increase your social media presence</p><p>[47:33]Amanda will show your admin how to book more calls and win more moments</p><p>[47:46]She'll teach them how to overcome objections</p><p>[49:43]Amanda will show them how to avoid word choices</p><p>[50:27]Meaghan will show them how they can triple the revenue of their company without spending any extra money</p><p>[50:50]Michelle will help your admin build out a company dashboard to answer all questions...</p><p>[51:44]Martha will teach your admin common reasons people leave and how to onboard and nurture new team members...</p><p>[1:00:59]This week homework... Check out Admin Bootcamp! --&gt;&nbsp;<a href="https://www.adminbootcampadventure.com/las-vegas-training?fbclid=IwAR2XUmdBMU9iWIkT2HTVcyVyWSrs0JRTU2zVoUojrsE_Kk7HjEh7X8cYK8I" rel="noopener noreferrer" target="_blank">https://www.adminbootcampadventure.com/las-vegas-training</a></p><p>"Quote of the Day"</p><p>“It was a $10.00 pizza” - Amanda Powell</p><p>⇩ Resources ⇩</p><p> ✯Amanda Powell With <a href="https://powersellingpros.com/?fbclid=IwAR2aG2RrhD-oKhuNUHX1TAN92oF5_GpU3flCFYcfXO03CC6ouRpb7Px_Weg" rel="noopener noreferrer" target="_blank">Powersellingpros</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></description><content:encoded><![CDATA[<p>Time Stamps:</p><p>[7:22]What are we working on?!</p><p>[7:26]Tay is decorating a nursery!</p><p>[17:54]<a href="https://www.facebook.com/ashley.matuska?__cft__[0]=AZWxz85hs0JKJXIvZSLhqMVrZaGRAuRn21Pd_e6jDq1uz5PxridMmX2JrQ2Ph6mNXuC2Vk5Fz5lwmGWcFYTDKyHZer_hbjJNSYHu4JCJZlFWWgP2utINgWNpnoPE1E0lJi0Epgp0_R8UENyUl6bs-f8Yr7moD5cvJqV0h3FkahJ6DC7NnSeEMzwcZIA7UNmqpsg&amp;__cft__[1]=AZWxz85hs0JKJXIvZSLhqMVrZaGRAuRn21Pd_e6jDq1uz5PxridMmX2JrQ2Ph6mNXuC2Vk5Fz5lwmGWcFYTDKyHZer_hbjJNSYHu4JCJZlFWWgP2utINgWNpnoPE1E0lJi0Epgp0_R8UENyUl6bs-f8Yr7moD5cvJqV0h3FkahJ6DC7NnSeEMzwcZIA7UNmqpsg&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Ashley Matuska</a>&nbsp;I’m having Amanda Powell answer your question you posted in the QDS user group</p><p>[22:33]Michelle is gearing up for @the Huge Convention and is excited about some upcoming opportunities to educate the industry around ai and traction...</p><p>[32:47]Say what you CAN do not what you CAN'T</p><p>[33:02]"Here's what we can do..."</p><p>[33:12]"Here's what I want to do...."</p><p>[44:17]Next LIVE Admin Bootcamp Adventure in Las Vegas 7/26 - 7/28</p><p>[45:59]Tay will show your admin how to use Canva and increase your social media presence</p><p>[47:33]Amanda will show your admin how to book more calls and win more moments</p><p>[47:46]She'll teach them how to overcome objections</p><p>[49:43]Amanda will show them how to avoid word choices</p><p>[50:27]Meaghan will show them how they can triple the revenue of their company without spending any extra money</p><p>[50:50]Michelle will help your admin build out a company dashboard to answer all questions...</p><p>[51:44]Martha will teach your admin common reasons people leave and how to onboard and nurture new team members...</p><p>[1:00:59]This week homework... Check out Admin Bootcamp! --&gt;&nbsp;<a href="https://www.adminbootcampadventure.com/las-vegas-training?fbclid=IwAR2XUmdBMU9iWIkT2HTVcyVyWSrs0JRTU2zVoUojrsE_Kk7HjEh7X8cYK8I" rel="noopener noreferrer" target="_blank">https://www.adminbootcampadventure.com/las-vegas-training</a></p><p>"Quote of the Day"</p><p>“It was a $10.00 pizza” - Amanda Powell</p><p>⇩ Resources ⇩</p><p> ✯Amanda Powell With <a href="https://powersellingpros.com/?fbclid=IwAR2aG2RrhD-oKhuNUHX1TAN92oF5_GpU3flCFYcfXO03CC6ouRpb7Px_Weg" rel="noopener noreferrer" target="_blank">Powersellingpros</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/145-old-school-session-of-fight-club]]></link><guid isPermaLink="false">d43561d3-1cda-4790-9708-e12cccf8f9ca</guid><itunes:image href="https://artwork.captivate.fm/1f2f6d53-b9ab-41b4-a4db-f54b1fa252b4/8XBhr5SdtHzpAEO7KO8H5imT.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 05 Jun 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/27deb241-ddbc-427f-900c-d6d0c381ba24/145-MP3.mp3" length="59403752" type="audio/mpeg"/><itunes:duration>01:01:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>97</itunes:episode><itunes:season>2</itunes:season><podcast:episode>97</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep . 144 Jonathan Whistman</title><itunes:title>Ep . 144 Jonathan Whistman</itunes:title><description><![CDATA[<p><a href="https://www.facebook.com/jon.whistman?__cft__[0]=AZV5M_GzgqJ14KFB-TCXIiUIKnk0zgjqnS_zPXkXHVP5g7T2oL1hM19n7esYvSr9prcD3WlAwIxg7_2HJa_2U0wt3doN8WnjN9ibK6nM9NLijPFJfKk_lSFOn6o6O41lEy9vaxEeOQLJoJhujb0U_nIXRiR9Lu9BoDkHLtwcZeqvRQ&amp;__tn__=-]K-R" rel="noopener noreferrer" target="_blank">Jonathan Porter-Whistman</a>, author of the Sales Boss, a new friend from last week's Vertical Track is on <a href="https://www.facebook.com/fightclub4business?__cft__[0]=AZV5M_GzgqJ14KFB-TCXIiUIKnk0zgjqnS_zPXkXHVP5g7T2oL1hM19n7esYvSr9prcD3WlAwIxg7_2HJa_2U0wt3doN8WnjN9ibK6nM9NLijPFJfKk_lSFOn6o6O41lEy9vaxEeOQLJoJhujb0U_nIXRiR9Lu9BoDkHLtwcZeqvRQ&amp;__tn__=-]K-R" rel="noopener noreferrer" target="_blank">Fight Club 4 Business</a> talking all about recruiting good team members and humans.  He is CEO of Perception Predict - an AI tool designed to help recruit a sales team that's guaranteed to win... We rarely talk sales on Fight Club and I can't wait for this episode!</p><p>Time Stamp:</p><p>📌[15:07]When looking to attract others - be authentic.</p><p>📌[15:37]"Just be yourself, there's someone for everyone!"</p><p>📌[16:23]With sales you're always solving a problem...</p><p>📌[16:51]The "Ah Ha" moment is when we realize how ofter our gut can be wrong...</p><p>📌[18:54]Sometimes experience is your best teacher.</p><p>📌[19:13]You need to get used to looking at data and let the data drive the decisions</p><p>📌[22:33]Biggest takeaway when recruiting from sales - avoid experience as the attribute that you're looking for. Prioritize curiosity and their ability to ask great follow up questions...</p><p>📌[37:05]What indicates flight risk? The things related to entrepreneurial spirit</p><p>📌[38:40]There's a fingerprint for every role and every industry. But in general...</p><p>📌[39:58]Why is this true doesn't matter as much as "is it true?"</p><p>📌[41:05]Favorite Sales System Program: The Sandler Sales Process</p><p>📌[42:46]A talented sales person will always know their numbers...</p><p>📌[44:21]Martha was missing the magic recipe of who would be a good fit for the company</p><p>📌[46:11]Even with Perception models, it's not a game of perfect...</p><p>📌[46:54]Every interaction with a candidate is a stage play into your office...</p><p>📌[47:09]What do I want them to think, feel &amp; do....</p><p>📌[47:57]What is the emotional journey that causes them to show up and do the best work?</p><p>📌[51:40]Make it clear what the expectations are up front and talk about the end at the beginning...</p><p>📌[51:52]&nbsp;If you're going to fight, fight up front!</p><p>📌[53:12]A true leader has to be comfortable sitting in judgment...</p><p>📌[59:06]jon@perceptionpredict.ai</p><p>📌[1:03:01]What does GREAT look like in your organization</p><p>📌[1:05:39]Star performance in the 21st century</p><p>📌[1:06:27]How would my business transform if I would convert my middle performers to top performers</p><p><strong>Quote of the Week</strong></p><p>“You don't hire for skills, you hire for attitude. You can always teach skills.” ― Herb Kelleher</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Jonathan Whistman: Perception Predict</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/"...]]></description><content:encoded><![CDATA[<p><a href="https://www.facebook.com/jon.whistman?__cft__[0]=AZV5M_GzgqJ14KFB-TCXIiUIKnk0zgjqnS_zPXkXHVP5g7T2oL1hM19n7esYvSr9prcD3WlAwIxg7_2HJa_2U0wt3doN8WnjN9ibK6nM9NLijPFJfKk_lSFOn6o6O41lEy9vaxEeOQLJoJhujb0U_nIXRiR9Lu9BoDkHLtwcZeqvRQ&amp;__tn__=-]K-R" rel="noopener noreferrer" target="_blank">Jonathan Porter-Whistman</a>, author of the Sales Boss, a new friend from last week's Vertical Track is on <a href="https://www.facebook.com/fightclub4business?__cft__[0]=AZV5M_GzgqJ14KFB-TCXIiUIKnk0zgjqnS_zPXkXHVP5g7T2oL1hM19n7esYvSr9prcD3WlAwIxg7_2HJa_2U0wt3doN8WnjN9ibK6nM9NLijPFJfKk_lSFOn6o6O41lEy9vaxEeOQLJoJhujb0U_nIXRiR9Lu9BoDkHLtwcZeqvRQ&amp;__tn__=-]K-R" rel="noopener noreferrer" target="_blank">Fight Club 4 Business</a> talking all about recruiting good team members and humans.  He is CEO of Perception Predict - an AI tool designed to help recruit a sales team that's guaranteed to win... We rarely talk sales on Fight Club and I can't wait for this episode!</p><p>Time Stamp:</p><p>📌[15:07]When looking to attract others - be authentic.</p><p>📌[15:37]"Just be yourself, there's someone for everyone!"</p><p>📌[16:23]With sales you're always solving a problem...</p><p>📌[16:51]The "Ah Ha" moment is when we realize how ofter our gut can be wrong...</p><p>📌[18:54]Sometimes experience is your best teacher.</p><p>📌[19:13]You need to get used to looking at data and let the data drive the decisions</p><p>📌[22:33]Biggest takeaway when recruiting from sales - avoid experience as the attribute that you're looking for. Prioritize curiosity and their ability to ask great follow up questions...</p><p>📌[37:05]What indicates flight risk? The things related to entrepreneurial spirit</p><p>📌[38:40]There's a fingerprint for every role and every industry. But in general...</p><p>📌[39:58]Why is this true doesn't matter as much as "is it true?"</p><p>📌[41:05]Favorite Sales System Program: The Sandler Sales Process</p><p>📌[42:46]A talented sales person will always know their numbers...</p><p>📌[44:21]Martha was missing the magic recipe of who would be a good fit for the company</p><p>📌[46:11]Even with Perception models, it's not a game of perfect...</p><p>📌[46:54]Every interaction with a candidate is a stage play into your office...</p><p>📌[47:09]What do I want them to think, feel &amp; do....</p><p>📌[47:57]What is the emotional journey that causes them to show up and do the best work?</p><p>📌[51:40]Make it clear what the expectations are up front and talk about the end at the beginning...</p><p>📌[51:52]&nbsp;If you're going to fight, fight up front!</p><p>📌[53:12]A true leader has to be comfortable sitting in judgment...</p><p>📌[59:06]jon@perceptionpredict.ai</p><p>📌[1:03:01]What does GREAT look like in your organization</p><p>📌[1:05:39]Star performance in the 21st century</p><p>📌[1:06:27]How would my business transform if I would convert my middle performers to top performers</p><p><strong>Quote of the Week</strong></p><p>“You don't hire for skills, you hire for attitude. You can always teach skills.” ― Herb Kelleher</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Jonathan Whistman: Perception Predict</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/jonathan-whistman]]></link><guid isPermaLink="false">f3dcdebc-e4c9-4b36-9620-6f0016447254</guid><itunes:image href="https://artwork.captivate.fm/a7a55e7d-0d59-4d0b-b1c2-544d4b19c605/kCBoN7X_4CkJL6550xdRlrqD.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 29 May 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/77e94474-39b9-4c09-85b6-483cb480c80c/144-MP3.mp3" length="65275661" type="audio/mpeg"/><itunes:duration>01:08:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>96</itunes:episode><itunes:season>2</itunes:season><podcast:episode>96</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep . 143 Daniel &amp; Justin</title><itunes:title>Ep . 143 Daniel &amp; Justin</itunes:title><description><![CDATA[<p><strong>Daniel Ray</strong></p><p>Daniel grew up with a passion for pushing the limits, whether it was skateboarding, BMX, or drag racing motorcycles. Shortly after high school, he learned a trade and stayed in the construction industry for two decades.</p><p><strong>Justin Kohns</strong></p><p>Justin grew up playing sports and spending as much time outside as possible. His first summer job was mowing grass and he’s always enjoyed active work. He excelled in school, especially math, and has always been inclined towards problem-solving.</p><p><strong>Time Stamp</strong></p><p>📌[10:10]Do you really understand your ideal client's problems?</p><p>📌[10:31]Do you have empathy for the pain your ideal client is experiencing?</p><p>📌[11:23]How can you help? What is the solution you have to uniquely offer?</p><p>📌[12:51]Where do you start?</p><p>📌[13:06]Where do you start when it comes to marketing?</p><p>📌[16:17]How are you measuring the success of your marketing habits?</p><p>📌[20:42]Leaning into your existing client base because they're the most profitable...</p><p>📌[21:34]Don't underestimate the power of the phone doing business-to-business marketing - reach out to a referral partner and offer to serve them and their team</p><p>📌[26:10]It takes a lot of energy &amp; fuel to get a plane off the ground but when do you stop chasing your tail?</p><p>📌[29:38]Justin has been analyzing this pattern of chasing revenue and compromising profitability</p><p>📌[30:04]What is your mindset around spending? Justin is a huge fan of selling first and then building it...</p><p>📌[33:12]Michelle is working hard to fall back in love with her business</p><p>📌[34:31]What are your goals for today?!</p><p>📌[34:53]What you think about is what you talk about and what you talk about is what you do</p><p>📌[36:03]<a href="https://growthhub.ac/?fbclid=IwAR2ViLRt9zIabpzdMw08-JpzdaksI2A4fBAT5dfFJ6Ou4xgigvZQX8Oro2U" rel="noopener noreferrer" target="_blank">https://growthhub.ac/</a></p><p>📌[36:57]Why are you in business?</p><p>📌[37:15]"Start with Why" by Simon Sinek</p><p>📌[37:32]What is your BHAG?</p><p>📌[38:34]This should provide clarity &amp; energy</p><p>📌[39:06]Ideas are easy - execution is everything!</p><p>📌[40:52]How to pay yourself as a business owner?</p><p>📌[43:05]Debt Reduction Plan...</p><p>📌[44:14]Debt is easier than fixing your business and making it healthy/sustainable!</p><p>📌[46:18]<a href="https://www.bookkeepingacademyonline.com/profit-first-crash-course?fbclid=IwAR3qxNcPKaCsdE0fayvMwLVxpXVjGODjYHv8-rNuArFBAK6ZnC19U_0LZyc" rel="noopener noreferrer" target="_blank">https://www.bookkeepingacademyonline.com/profit-first...</a></p><p>📌[56:03]Where do you want your business to go?</p><p>📌[56:19]Where do you want to be in 10 years? 3 years? and 1 year?</p><p>📌[56:24]Make them SMART</p><p>📌[57:24]<a href="https://www.bookkeepingacademyonline.com/profit-first-crash-course?fbclid=IwAR3aRc9rJeEoCFO38G4g7CAjJ3wDAsqve4jBM8XL3lQIemBL14n7K2pRahk" rel="noopener noreferrer" target="_blank">https://www.bookkeepingacademyonline.com/profit-first...</a></p><p><strong>Quote of the Week</strong></p><p>"The question isn't how big the business is, it's how healthy the business is." -Mike Michalowicz</p><p>⇩ Resources ⇩</p><p>✯Daniel Ray: growthhub.ac</p><p>✯Justin Kohns: growthhub.ac</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a...]]></description><content:encoded><![CDATA[<p><strong>Daniel Ray</strong></p><p>Daniel grew up with a passion for pushing the limits, whether it was skateboarding, BMX, or drag racing motorcycles. Shortly after high school, he learned a trade and stayed in the construction industry for two decades.</p><p><strong>Justin Kohns</strong></p><p>Justin grew up playing sports and spending as much time outside as possible. His first summer job was mowing grass and he’s always enjoyed active work. He excelled in school, especially math, and has always been inclined towards problem-solving.</p><p><strong>Time Stamp</strong></p><p>📌[10:10]Do you really understand your ideal client's problems?</p><p>📌[10:31]Do you have empathy for the pain your ideal client is experiencing?</p><p>📌[11:23]How can you help? What is the solution you have to uniquely offer?</p><p>📌[12:51]Where do you start?</p><p>📌[13:06]Where do you start when it comes to marketing?</p><p>📌[16:17]How are you measuring the success of your marketing habits?</p><p>📌[20:42]Leaning into your existing client base because they're the most profitable...</p><p>📌[21:34]Don't underestimate the power of the phone doing business-to-business marketing - reach out to a referral partner and offer to serve them and their team</p><p>📌[26:10]It takes a lot of energy &amp; fuel to get a plane off the ground but when do you stop chasing your tail?</p><p>📌[29:38]Justin has been analyzing this pattern of chasing revenue and compromising profitability</p><p>📌[30:04]What is your mindset around spending? Justin is a huge fan of selling first and then building it...</p><p>📌[33:12]Michelle is working hard to fall back in love with her business</p><p>📌[34:31]What are your goals for today?!</p><p>📌[34:53]What you think about is what you talk about and what you talk about is what you do</p><p>📌[36:03]<a href="https://growthhub.ac/?fbclid=IwAR2ViLRt9zIabpzdMw08-JpzdaksI2A4fBAT5dfFJ6Ou4xgigvZQX8Oro2U" rel="noopener noreferrer" target="_blank">https://growthhub.ac/</a></p><p>📌[36:57]Why are you in business?</p><p>📌[37:15]"Start with Why" by Simon Sinek</p><p>📌[37:32]What is your BHAG?</p><p>📌[38:34]This should provide clarity &amp; energy</p><p>📌[39:06]Ideas are easy - execution is everything!</p><p>📌[40:52]How to pay yourself as a business owner?</p><p>📌[43:05]Debt Reduction Plan...</p><p>📌[44:14]Debt is easier than fixing your business and making it healthy/sustainable!</p><p>📌[46:18]<a href="https://www.bookkeepingacademyonline.com/profit-first-crash-course?fbclid=IwAR3qxNcPKaCsdE0fayvMwLVxpXVjGODjYHv8-rNuArFBAK6ZnC19U_0LZyc" rel="noopener noreferrer" target="_blank">https://www.bookkeepingacademyonline.com/profit-first...</a></p><p>📌[56:03]Where do you want your business to go?</p><p>📌[56:19]Where do you want to be in 10 years? 3 years? and 1 year?</p><p>📌[56:24]Make them SMART</p><p>📌[57:24]<a href="https://www.bookkeepingacademyonline.com/profit-first-crash-course?fbclid=IwAR3aRc9rJeEoCFO38G4g7CAjJ3wDAsqve4jBM8XL3lQIemBL14n7K2pRahk" rel="noopener noreferrer" target="_blank">https://www.bookkeepingacademyonline.com/profit-first...</a></p><p><strong>Quote of the Week</strong></p><p>"The question isn't how big the business is, it's how healthy the business is." -Mike Michalowicz</p><p>⇩ Resources ⇩</p><p>✯Daniel Ray: growthhub.ac</p><p>✯Justin Kohns: growthhub.ac</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-143-daniel-justin]]></link><guid isPermaLink="false">d969d347-0427-429e-ae8c-1e8a8294436f</guid><itunes:image href="https://artwork.captivate.fm/cf9eb79c-0df0-4350-a336-3ec2e7e946ce/CcsnWAU01fDpMvmJxOmAd4fa.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 22 May 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4e0038be-ee26-42cd-8d4b-6161b59e513c/143-MP3.mp3" length="56686182" type="audio/mpeg"/><itunes:duration>59:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>95</itunes:episode><itunes:season>2</itunes:season><podcast:episode>95</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 142 Matt Clark</title><itunes:title>Ep. 142 Matt Clark</itunes:title><description><![CDATA[<p>I am Matt Clark, a Speaker and expert Team Strategist. And I'm on a mission to transform individuals and teams into high performing champions.</p><p>Matt says it best....here's a bit more about Coach Matt:  "Back in the day, I was a NASCAR championship Pit Crew Coach for drivers Jeff Gordon and Jimmie Johnson. I built high performance teams that produced winning results.</p><p>Despite that success, I battled with imposter syndrome and limiting beliefs for over 20 years.</p><p>In my journey of self-understanding, I studied the neuroscience behind how beliefs are formed, and how they can be changed.</p><p>And this is what I focus on when speaking to business leaders, organizations, and teams so they have the tools of mindset, culture, communication and execution to win in business, and more importantly, in life!</p><p>If you want to learn more about me and what I can offer you or your team, check out more at <a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fwww.mattclarkmc.com%2F%3Ffbclid%3DIwAR1ALSN8ZKEALc6x1ErJ49aEAZdqk9DkNEysrOtA5nz5aOHjWEX3H9Vfz6U&amp;h=AT3wm3dEvMBHq9AhRizmFmhVTBYix0t5fpto6RPbNbMszpdahBEJbe7MmPgwYrmlvtHc37haqjLZgZpTsEh9h1nCCkKLMnEVdO8A4GsMeaJkoeypZkC_W8CiVW4AyFOkeRxA&amp;__tn__=-UK-R&amp;c[0]=AT1LZ-YCLfI9MqhpjoY3H9D1a7YbfOVAy28cp29DxvxvMQorrK6jRnsHc8incvZE6x7K-J2_hy3s-YVQQwfRzrR4_jviZXNkTmtRroE7bkqpAaMoP7B3x0kuFWqraDZiqNoduiYOPmN7XGbPmsxrd7boyXBh5ZmMQKqxwP2C3MuPBdHsJ1wBB844hKItdW8guU5nlcNqg7_pZv0O0PJcDZum" rel="noopener noreferrer" target="_blank">www.mattclarkmc.com.</a>"</p><p>Time Stamps:</p><p>📌[5:38]Is the data legit?</p><p>📌[6:08]Buying patterns and seasonality do impact marketing....what's on the calendar?</p><p>📌[7:49]Everyone in the company needs to do their part....</p><p>📌[9:07]Marketing is like a 'mall'....what door did they come thru to connect with your business?</p><p>📌[10:32]What's our customer experience...is it conversational?</p><p>📌[14:38]Public accountability..is key!</p><p>📌[16:42]Culture by design or Culture by default.....</p><p>📌[16:59]What's made public, and gets measured, gets improved!</p><p>📌[18:17]Keeping it simple is the hard part.....</p><p>📌[19:51]Transformational Leaders Cast Vision....and are passionate about Core Values.</p><p>📌[20:59]There has to be a very clear directive...on what the company was meant to be....</p><p>📌[23:20]Keep up the HYPE!</p><p>📌[24:31]New hires say 'I chose a winning team'</p><p>📌[28:02]You have to have a clear and articulate vision</p><p>📌[28:14]Lead with CORE VALUES on meetings, weekly and every time you meet with your team!</p><p>📌[32:20]EPIC FUN! An acronym for Core Values....</p><p>📌[36:18]Core Values are key! Here's a good place to organize them all:&nbsp;<a href="https://www.ninety.io/?fbclid=IwAR0W3QTnD8AQArgj776LO3Ywkba4vJkIhHNEnnMHxJ5zwi3l__nWtw-da0E" rel="noopener noreferrer" target="_blank">https://www.ninety.io/</a></p><p>📌[36:37]A lot of business owners struggle with imposter syndrome....</p><p>📌[38:16]When folks start to look at their P&amp;L, and budget...they get more comfortable!</p><p>📌[44:23]Build the business you want to build!</p><p>📌[46:57]As entrepreneurs, we need to play to our strengths!</p><p>📌[47:57]Everything anyone knows....they learned!</p><p>📌[49:14]Building a budget...is not a painful process!</p><p><strong>Quote of the week</strong></p><p>THE VICTIM, ADVERSITY IS BAD. TO THE LEADER – AND WARRIOR – HARD TIMES ARE LIFE’S RICHEST TIMES OF GROWTH OPPORTUNITY AND POSSIBILITY. USE THEM TO FLY. ROBIN SHARMA</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Matt Clark: mattclarkmc.com</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p>I am Matt Clark, a Speaker and expert Team Strategist. And I'm on a mission to transform individuals and teams into high performing champions.</p><p>Matt says it best....here's a bit more about Coach Matt:  "Back in the day, I was a NASCAR championship Pit Crew Coach for drivers Jeff Gordon and Jimmie Johnson. I built high performance teams that produced winning results.</p><p>Despite that success, I battled with imposter syndrome and limiting beliefs for over 20 years.</p><p>In my journey of self-understanding, I studied the neuroscience behind how beliefs are formed, and how they can be changed.</p><p>And this is what I focus on when speaking to business leaders, organizations, and teams so they have the tools of mindset, culture, communication and execution to win in business, and more importantly, in life!</p><p>If you want to learn more about me and what I can offer you or your team, check out more at <a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fwww.mattclarkmc.com%2F%3Ffbclid%3DIwAR1ALSN8ZKEALc6x1ErJ49aEAZdqk9DkNEysrOtA5nz5aOHjWEX3H9Vfz6U&amp;h=AT3wm3dEvMBHq9AhRizmFmhVTBYix0t5fpto6RPbNbMszpdahBEJbe7MmPgwYrmlvtHc37haqjLZgZpTsEh9h1nCCkKLMnEVdO8A4GsMeaJkoeypZkC_W8CiVW4AyFOkeRxA&amp;__tn__=-UK-R&amp;c[0]=AT1LZ-YCLfI9MqhpjoY3H9D1a7YbfOVAy28cp29DxvxvMQorrK6jRnsHc8incvZE6x7K-J2_hy3s-YVQQwfRzrR4_jviZXNkTmtRroE7bkqpAaMoP7B3x0kuFWqraDZiqNoduiYOPmN7XGbPmsxrd7boyXBh5ZmMQKqxwP2C3MuPBdHsJ1wBB844hKItdW8guU5nlcNqg7_pZv0O0PJcDZum" rel="noopener noreferrer" target="_blank">www.mattclarkmc.com.</a>"</p><p>Time Stamps:</p><p>📌[5:38]Is the data legit?</p><p>📌[6:08]Buying patterns and seasonality do impact marketing....what's on the calendar?</p><p>📌[7:49]Everyone in the company needs to do their part....</p><p>📌[9:07]Marketing is like a 'mall'....what door did they come thru to connect with your business?</p><p>📌[10:32]What's our customer experience...is it conversational?</p><p>📌[14:38]Public accountability..is key!</p><p>📌[16:42]Culture by design or Culture by default.....</p><p>📌[16:59]What's made public, and gets measured, gets improved!</p><p>📌[18:17]Keeping it simple is the hard part.....</p><p>📌[19:51]Transformational Leaders Cast Vision....and are passionate about Core Values.</p><p>📌[20:59]There has to be a very clear directive...on what the company was meant to be....</p><p>📌[23:20]Keep up the HYPE!</p><p>📌[24:31]New hires say 'I chose a winning team'</p><p>📌[28:02]You have to have a clear and articulate vision</p><p>📌[28:14]Lead with CORE VALUES on meetings, weekly and every time you meet with your team!</p><p>📌[32:20]EPIC FUN! An acronym for Core Values....</p><p>📌[36:18]Core Values are key! Here's a good place to organize them all:&nbsp;<a href="https://www.ninety.io/?fbclid=IwAR0W3QTnD8AQArgj776LO3Ywkba4vJkIhHNEnnMHxJ5zwi3l__nWtw-da0E" rel="noopener noreferrer" target="_blank">https://www.ninety.io/</a></p><p>📌[36:37]A lot of business owners struggle with imposter syndrome....</p><p>📌[38:16]When folks start to look at their P&amp;L, and budget...they get more comfortable!</p><p>📌[44:23]Build the business you want to build!</p><p>📌[46:57]As entrepreneurs, we need to play to our strengths!</p><p>📌[47:57]Everything anyone knows....they learned!</p><p>📌[49:14]Building a budget...is not a painful process!</p><p><strong>Quote of the week</strong></p><p>THE VICTIM, ADVERSITY IS BAD. TO THE LEADER – AND WARRIOR – HARD TIMES ARE LIFE’S RICHEST TIMES OF GROWTH OPPORTUNITY AND POSSIBILITY. USE THEM TO FLY. ROBIN SHARMA</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Matt Clark: mattclarkmc.com</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-142-matt-clark]]></link><guid isPermaLink="false">819ffcb4-5a52-400c-965c-3330fa0b61bf</guid><itunes:image href="https://artwork.captivate.fm/e9ca99cc-60ad-4e5e-b46d-56b7a3eac18c/GSag65RQCXzFibFbarFkxUW0.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 15 May 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7d04e84d-4058-4a9a-91fa-2b4e6c688800/142-E-MP3.mp3" length="56686182" type="audio/mpeg"/><itunes:duration>59:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>94</itunes:episode><itunes:season>2</itunes:season><podcast:episode>94</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 141 Rick Wallace</title><itunes:title>Ep. 141 Rick Wallace</itunes:title><description><![CDATA[<p><strong>Rick Wallace</strong> is the President of LawnWorks, Liquid Lawn, and BEEconscious.</p><p>He took a business doing $200,000 to over 5 Million in a few years.  Listen in to hear Rick share what he feels are the most crucial aspects of growing your business.</p><p>Time Stamps:</p><p>📌[5:36]Marketing: The power of a guarantee</p><p>📌[6:18]Marketing: His Guarantee is NO weeds...</p><p>📌[10:34]<a href="https://www.facebook.com/photo/?fbid=3354192491571056&amp;set=gm.671788413948458&amp;idorvanity=638561017271198&amp;__cft__[0]=AZUBjqbNvx6qQOAiv76eQ4sCK4N0xqDmSf32oT-41wMsksRV6fvMDOLB39bustOfeiULqJXB6vv17YMNsE3zrBbiqK3CCW8iTnUkk1FTYodvN5CM9gpL5ETSnCDCsLlay9iwBmC0Cy-ppgjelLWNdhAdNbMNLLJu8nh71rE0CwRiZR59opmnoG1FlKsJmYkNw-c&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/photo/?fbid=3354192491571056...</a></p><p>📌[11:23]<a href="https://www.facebook.com/photo?fbid=3353583381631967&amp;set=pcb.671308490663117&amp;__cft__[0]=AZUBjqbNvx6qQOAiv76eQ4sCK4N0xqDmSf32oT-41wMsksRV6fvMDOLB39bustOfeiULqJXB6vv17YMNsE3zrBbiqK3CCW8iTnUkk1FTYodvN5CM9gpL5ETSnCDCsLlay9iwBmC0Cy-ppgjelLWNdhAdNbMNLLJu8nh71rE0CwRiZR59opmnoG1FlKsJmYkNw-c&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/photo?fbid=3353583381631967...</a></p><p>📌[19:28]maxing out your marketing channels</p><p>📌[20:21]how much can you afford?</p><p>📌[30:54]how did rick let go some of his services</p><p>📌[31:41]build enough income to let go of something comfortably...</p><p>📌[31:58]how to motivate your team to roll out a new service?</p><p>📌[33:04]Rick's theories on acquisitions</p><p>📌[33:42]difference between starting from the ground up versus acquisition</p><p>📌[37:03]relating hobbies to business. Rick likes to fly planes, and he brings that risk tolerance into business...</p><p>📌[38:30]when rick thinks of systems - he thinks of software</p><p>📌[38:52]service auto pilot has scaled with him</p><p>📌[41:31]Rick is very growth minded</p><p>📌[42:11]he finds the opportunity in every challenge</p><p>📌[42:31]how does rick hold his field staff accountable?</p><p>📌[44:59]he does pay for performance which helps retention...</p><p>📌[45:07]carrot or the stick?</p><p>📌[45:15]the art of accountability</p><p>📌[47:18]what is your follow through with your disciplinary processes?</p><p>📌[49:53]how many complaints do you allow?</p><p>📌[50:03]how many absences do you allow?</p><p>📌[50:16]what are the consequences at which event</p><p>📌[1:00:02]Marketing Homework: AB Test a marketing campaign</p><p>📌[1:00:15]Finance Homework: Find a system to track your leads</p><p>📌[1:00:41]System Homework: Look at your hobbies and how they can inspire your business</p><p>📌[1:00:53]people homework: look at your policies</p><p>📌[1:02:10]Rick's Homework: Figure out your client cost of acquisition.</p><p>📌[1:02:34]How to Reach Rick!&nbsp;<a href="https://www.facebook.com/uselawnlogic?__cft__[0]=AZUBjqbNvx6qQOAiv76eQ4sCK4N0xqDmSf32oT-41wMsksRV6fvMDOLB39bustOfeiULqJXB6vv17YMNsE3zrBbiqK3CCW8iTnUkk1FTYodvN5CM9gpL5ETSnCDCsLlay9iwBmC0Cy-ppgjelLWNdhAdNbMNLLJu8nh71rE0CwRiZR59opmnoG1FlKsJmYkNw-c&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/uselawnlogic/?paipv=0&amp;eav=AfbKbM_5sz9MGU_vg4wMoRb6PDGDpfdBAQJiDXrGt_gXSQWxHn3dbZ3dPOe1lEd5N4M&amp;_rdr</a></p><p><strong>Quote of the week</strong></p><p>THE VICTIM, ADVERSITY IS BAD. TO THE LEADER – AND WARRIOR – HARD TIMES ARE LIFE’S RICHEST TIMES OF GROWTH OPPORTUNITY AND POSSIBILITY. USE THEM TO FLY. ROBIN SHARMA</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Rick Wallace https://liquidlawn.com/</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a...]]></description><content:encoded><![CDATA[<p><strong>Rick Wallace</strong> is the President of LawnWorks, Liquid Lawn, and BEEconscious.</p><p>He took a business doing $200,000 to over 5 Million in a few years.  Listen in to hear Rick share what he feels are the most crucial aspects of growing your business.</p><p>Time Stamps:</p><p>📌[5:36]Marketing: The power of a guarantee</p><p>📌[6:18]Marketing: His Guarantee is NO weeds...</p><p>📌[10:34]<a href="https://www.facebook.com/photo/?fbid=3354192491571056&amp;set=gm.671788413948458&amp;idorvanity=638561017271198&amp;__cft__[0]=AZUBjqbNvx6qQOAiv76eQ4sCK4N0xqDmSf32oT-41wMsksRV6fvMDOLB39bustOfeiULqJXB6vv17YMNsE3zrBbiqK3CCW8iTnUkk1FTYodvN5CM9gpL5ETSnCDCsLlay9iwBmC0Cy-ppgjelLWNdhAdNbMNLLJu8nh71rE0CwRiZR59opmnoG1FlKsJmYkNw-c&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/photo/?fbid=3354192491571056...</a></p><p>📌[11:23]<a href="https://www.facebook.com/photo?fbid=3353583381631967&amp;set=pcb.671308490663117&amp;__cft__[0]=AZUBjqbNvx6qQOAiv76eQ4sCK4N0xqDmSf32oT-41wMsksRV6fvMDOLB39bustOfeiULqJXB6vv17YMNsE3zrBbiqK3CCW8iTnUkk1FTYodvN5CM9gpL5ETSnCDCsLlay9iwBmC0Cy-ppgjelLWNdhAdNbMNLLJu8nh71rE0CwRiZR59opmnoG1FlKsJmYkNw-c&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/photo?fbid=3353583381631967...</a></p><p>📌[19:28]maxing out your marketing channels</p><p>📌[20:21]how much can you afford?</p><p>📌[30:54]how did rick let go some of his services</p><p>📌[31:41]build enough income to let go of something comfortably...</p><p>📌[31:58]how to motivate your team to roll out a new service?</p><p>📌[33:04]Rick's theories on acquisitions</p><p>📌[33:42]difference between starting from the ground up versus acquisition</p><p>📌[37:03]relating hobbies to business. Rick likes to fly planes, and he brings that risk tolerance into business...</p><p>📌[38:30]when rick thinks of systems - he thinks of software</p><p>📌[38:52]service auto pilot has scaled with him</p><p>📌[41:31]Rick is very growth minded</p><p>📌[42:11]he finds the opportunity in every challenge</p><p>📌[42:31]how does rick hold his field staff accountable?</p><p>📌[44:59]he does pay for performance which helps retention...</p><p>📌[45:07]carrot or the stick?</p><p>📌[45:15]the art of accountability</p><p>📌[47:18]what is your follow through with your disciplinary processes?</p><p>📌[49:53]how many complaints do you allow?</p><p>📌[50:03]how many absences do you allow?</p><p>📌[50:16]what are the consequences at which event</p><p>📌[1:00:02]Marketing Homework: AB Test a marketing campaign</p><p>📌[1:00:15]Finance Homework: Find a system to track your leads</p><p>📌[1:00:41]System Homework: Look at your hobbies and how they can inspire your business</p><p>📌[1:00:53]people homework: look at your policies</p><p>📌[1:02:10]Rick's Homework: Figure out your client cost of acquisition.</p><p>📌[1:02:34]How to Reach Rick!&nbsp;<a href="https://www.facebook.com/uselawnlogic?__cft__[0]=AZUBjqbNvx6qQOAiv76eQ4sCK4N0xqDmSf32oT-41wMsksRV6fvMDOLB39bustOfeiULqJXB6vv17YMNsE3zrBbiqK3CCW8iTnUkk1FTYodvN5CM9gpL5ETSnCDCsLlay9iwBmC0Cy-ppgjelLWNdhAdNbMNLLJu8nh71rE0CwRiZR59opmnoG1FlKsJmYkNw-c&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/uselawnlogic/?paipv=0&amp;eav=AfbKbM_5sz9MGU_vg4wMoRb6PDGDpfdBAQJiDXrGt_gXSQWxHn3dbZ3dPOe1lEd5N4M&amp;_rdr</a></p><p><strong>Quote of the week</strong></p><p>THE VICTIM, ADVERSITY IS BAD. TO THE LEADER – AND WARRIOR – HARD TIMES ARE LIFE’S RICHEST TIMES OF GROWTH OPPORTUNITY AND POSSIBILITY. USE THEM TO FLY. ROBIN SHARMA</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Rick Wallace https://liquidlawn.com/</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/141-rick-wallace]]></link><guid isPermaLink="false">0e3ff4fa-ec7a-4bf9-9e7e-5be1602371b1</guid><itunes:image href="https://artwork.captivate.fm/9adedd72-c2b5-4fa9-803e-1f9c1b2d08c8/AA_5QRM-gQkzJ72elmkpq-hb.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 01 May 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a11f5ca8-be5e-4927-b0a2-5a8c0b8bfb92/141-MP3.mp3" length="61292092" type="audio/mpeg"/><itunes:duration>01:03:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>93</itunes:episode><itunes:season>2</itunes:season><podcast:episode>93</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 140 Ryan Redding</title><itunes:title>Ep. 140 Ryan Redding</itunes:title><description><![CDATA[<p><strong>Business </strong>consultant &amp; marketing strategist with experience in multiple industries and market sectors. Owns a digital marketing company that provides Web Design, SEO, PPC, &amp; Social Media Management to Tier 2 companies. Also has extensive experience in non profit sector. Ryan is an experienced strategist. From change management to leadership development, he has led organizations large and small solve complicated challenges, and exceed goals.</p><p><strong>Time Stamps:</strong></p><p>📍[6:40]Marketing in the wild...</p><p>📍[7:36]What Ryan learned from the ad agency life to his full service marketing company</p><p>📍[8:14]How we match advertising to revenue?</p><p>📍[9:24]The role of brand identity...</p><p>📍[10:27]Your customer doesn't usually think about your company until there's a problem...</p><p>📍[13:07]Facebook is the predominate social channel for our target clients, but tik tok is coming up</p><p>📍[16:14]Brand Recognition helps leverage your other marketing spend...</p><p>📍[16:50]A crappy brand has the tax of higher ad spend</p><p>📍[17:16]Shout out to @Dan Antonelli</p><p>📍[20:36]Marketing is Cost of Acquisition - the ROI comes from Ops</p><p>📍[20:59]Customer Experience is his favorite marketing effort</p><p>📍[21:09]From 1st touch to last touch...</p><p>📍[26:25]Talk Triggers</p><p>📍[26:38]Be Our Guest</p><p>📍[27:56]How to start social media as a home service business owners...</p><p>📍[28:15]Start a TikTok account - then publish 4 posts a day</p><p>📍[28:37]It's a volume game</p><p>📍[29:04]Don't focus on quality - go for quantity....</p><p>📍[30:31]Snapchat has the best video editing software...</p><p>📍[31:11]descript - can repurpose your content across multiple channels</p><p>📍[34:34]<a href="https://www.descript.com/?fbclid=IwAR1t_cdefX-pN_BsMrPii32UNDUhrBwUcGiJrpJynSx2lMWXnxHqzQb26Ik" rel="noopener noreferrer" target="_blank">https://www.descript.com/</a></p><p>📍[35:12]What is your customer experience?!</p><p>📍[36:54]Ryan's favorite places to improve customer experiences...</p><p>📍[37:10]your customer's DO NOT care about your customer experience!</p><p>📍[39:17]How are you empathizing with your customers?</p><p>📍[41:17]All marketing spend to be spent on WOWing customer expectations...</p><p>📍[43:30]How are you making your client's feel?</p><p>📍[50:35]Are you reducing friction points with your customer?!</p><p>📍[52:30]Join our Facebook Group for homework help --&gt;&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZX6lzNevGZlEzCtV_3HBcraYbfEAZCUWNnB_KhBzGeF6lYVuADCUXVOBZa6NYlQV7DF85Z6LJqE134sCzAn6jGdEVp45aVW-xFeMf6pAWEr1OwiBwSDAi1PlRR7TBx8_FvJvpEGFtsRHKZZTzpD7W58mVQB8UBKVeQ5NN10RRdvPg&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[57:28]Marketing homework - Do you first short form video</p><p>📍[57:47]System homework - Download Descript</p><p>📍[58:14]Ryan homework - why is your client calling you?</p><p>📍[58:38]Read "Building a Story Brand" by Donald Miller</p><p>📍[59:32]levergy.io</p><p>📍[59:37]book a call!</p><p><strong>Quote of the week</strong></p><p>"Fight for Things You Care about But Do It in a Way That Will Lead Others to Join You -Ruth Bader Ginsburg</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Ryan Redding <a href="https://www.bluecollar.ceo/" rel="noopener noreferrer" target="_blank">https://www.bluecollar.ceo/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p><strong>Business </strong>consultant &amp; marketing strategist with experience in multiple industries and market sectors. Owns a digital marketing company that provides Web Design, SEO, PPC, &amp; Social Media Management to Tier 2 companies. Also has extensive experience in non profit sector. Ryan is an experienced strategist. From change management to leadership development, he has led organizations large and small solve complicated challenges, and exceed goals.</p><p><strong>Time Stamps:</strong></p><p>📍[6:40]Marketing in the wild...</p><p>📍[7:36]What Ryan learned from the ad agency life to his full service marketing company</p><p>📍[8:14]How we match advertising to revenue?</p><p>📍[9:24]The role of brand identity...</p><p>📍[10:27]Your customer doesn't usually think about your company until there's a problem...</p><p>📍[13:07]Facebook is the predominate social channel for our target clients, but tik tok is coming up</p><p>📍[16:14]Brand Recognition helps leverage your other marketing spend...</p><p>📍[16:50]A crappy brand has the tax of higher ad spend</p><p>📍[17:16]Shout out to @Dan Antonelli</p><p>📍[20:36]Marketing is Cost of Acquisition - the ROI comes from Ops</p><p>📍[20:59]Customer Experience is his favorite marketing effort</p><p>📍[21:09]From 1st touch to last touch...</p><p>📍[26:25]Talk Triggers</p><p>📍[26:38]Be Our Guest</p><p>📍[27:56]How to start social media as a home service business owners...</p><p>📍[28:15]Start a TikTok account - then publish 4 posts a day</p><p>📍[28:37]It's a volume game</p><p>📍[29:04]Don't focus on quality - go for quantity....</p><p>📍[30:31]Snapchat has the best video editing software...</p><p>📍[31:11]descript - can repurpose your content across multiple channels</p><p>📍[34:34]<a href="https://www.descript.com/?fbclid=IwAR1t_cdefX-pN_BsMrPii32UNDUhrBwUcGiJrpJynSx2lMWXnxHqzQb26Ik" rel="noopener noreferrer" target="_blank">https://www.descript.com/</a></p><p>📍[35:12]What is your customer experience?!</p><p>📍[36:54]Ryan's favorite places to improve customer experiences...</p><p>📍[37:10]your customer's DO NOT care about your customer experience!</p><p>📍[39:17]How are you empathizing with your customers?</p><p>📍[41:17]All marketing spend to be spent on WOWing customer expectations...</p><p>📍[43:30]How are you making your client's feel?</p><p>📍[50:35]Are you reducing friction points with your customer?!</p><p>📍[52:30]Join our Facebook Group for homework help --&gt;&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZX6lzNevGZlEzCtV_3HBcraYbfEAZCUWNnB_KhBzGeF6lYVuADCUXVOBZa6NYlQV7DF85Z6LJqE134sCzAn6jGdEVp45aVW-xFeMf6pAWEr1OwiBwSDAi1PlRR7TBx8_FvJvpEGFtsRHKZZTzpD7W58mVQB8UBKVeQ5NN10RRdvPg&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[57:28]Marketing homework - Do you first short form video</p><p>📍[57:47]System homework - Download Descript</p><p>📍[58:14]Ryan homework - why is your client calling you?</p><p>📍[58:38]Read "Building a Story Brand" by Donald Miller</p><p>📍[59:32]levergy.io</p><p>📍[59:37]book a call!</p><p><strong>Quote of the week</strong></p><p>"Fight for Things You Care about But Do It in a Way That Will Lead Others to Join You -Ruth Bader Ginsburg</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Ryan Redding <a href="https://www.bluecollar.ceo/" rel="noopener noreferrer" target="_blank">https://www.bluecollar.ceo/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-140-ryan-redding]]></link><guid isPermaLink="false">779d2591-3d11-4d3a-861c-58f23474bde7</guid><itunes:image href="https://artwork.captivate.fm/546b3fee-8163-4e46-a019-39a3282bc9e6/5h4ECdr2x-5aPuPvyXEKliLB.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 24 Apr 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/237712ee-209a-437b-a1e1-f7f2cfe53642/Ep-140-MP3.mp3" length="56531119" type="audio/mpeg"/><itunes:duration>58:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>92</itunes:episode><itunes:season>2</itunes:season><podcast:episode>92</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 139 Join us in the Fight Club as we go OLD SCHOOL!</title><itunes:title>Ep. 139 Join us in the Fight Club as we go OLD SCHOOL!</itunes:title><description><![CDATA[<p>How have 3 years gone by so quickly?? Let's get together and see how fun it's all been!</p><p>Time Stamps:</p><p>📍[3:21]Fight Club Origin Story</p><p>📍[16:46]<a href="https://www.myofficeoutfitter.com/abc-adventure-lasvegas?fbclid=IwAR3Za7m5Knwg8A5vRMj0eG9KoKeJeuBv_f0LU0gtwghswzWnYj9uCf3u1o0" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-lasvegas</a></p><p>📍[22:52]Sending you some LOVE @lee baker!</p><p>📍[42:47]1st RULE: TALK about FIGHT CLUB.</p><p>2nd RULE: Share FIGHT CLUB with a Friend.</p><p>3rd RULE: If someone says "stop" or goes limp or taps out… we’re here to pick you up and to prop you back up.</p><p>4th RULE: Everyone is Welcome to Fight Club.</p><p>5th RULE: No Limits to Your Potential Growth.</p><p>6th RULE: No attitudes, No Egos.</p><p>7th RULE: Fight Club will go on as long as they have to.</p><p>8th &amp; Final RULE: If this is your first night at fight club, you have to share…</p><p>📍[44:22]To Give…. To Serve… To Educate… To Inspire… To Help</p><p>Holisitic</p><p>Organized &amp; Succinct</p><p>To&nbsp;empower you with the knowledge to take your own actions &amp; make your own educated decisions</p><p>To Transcend Fear</p><p>To show you how to neutralize the burn</p><p>📍[46:16]Good Morning Drew!!!</p><p>📍[51:54]@disneydayswithtay</p><p>📍[58:18]<a href="https://qualitydrivensoftware.com/2023-conference/?fbclid=IwAR0z526F5NLeIdbHF1eaguohm-mosHe443htPcvv3XFq4KoNYB3UTaQgHGQ" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2023-conference/</a></p><p>📍[58:30]<a href="https://www.facebook.com/groups/qualitydriven/?__cft__[0]=AZUbhFe29wrE-fwazYpL_2VYoZfQcEKAhQlzl1M0yJF8lWD_tNpXyx5DeqHuH02k3t9FfGHgug6c5FmZ8TqcAeIJ8lQ0CX3FBZmeibHk8Tt2vdL_xwtQwkDhCUvwnjSEQzLXfMy1wZsPXhR01-DQoCzs6gdeULAE_xN2Zf1g_1OTCQXageJkhk-u0PWl9cjK-u8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/qualitydriven</a></p><p>📍[59:30]<a href="https://www.facebook.com/groups/qualitydriven/?__cft__[0]=AZUbhFe29wrE-fwazYpL_2VYoZfQcEKAhQlzl1M0yJF8lWD_tNpXyx5DeqHuH02k3t9FfGHgug6c5FmZ8TqcAeIJ8lQ0CX3FBZmeibHk8Tt2vdL_xwtQwkDhCUvwnjSEQzLXfMy1wZsPXhR01-DQoCzs6gdeULAE_xN2Zf1g_1OTCQXageJkhk-u0PWl9cjK-u8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/838420219546331</a></p><p>Quote of the week</p><p>"Fight for Things You Care about But Do It in a Way That Will Lead Others to Join You -Ruth Bader Ginsburg</p><p>⇩ Resources ⇩</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></description><content:encoded><![CDATA[<p>How have 3 years gone by so quickly?? Let's get together and see how fun it's all been!</p><p>Time Stamps:</p><p>📍[3:21]Fight Club Origin Story</p><p>📍[16:46]<a href="https://www.myofficeoutfitter.com/abc-adventure-lasvegas?fbclid=IwAR3Za7m5Knwg8A5vRMj0eG9KoKeJeuBv_f0LU0gtwghswzWnYj9uCf3u1o0" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-lasvegas</a></p><p>📍[22:52]Sending you some LOVE @lee baker!</p><p>📍[42:47]1st RULE: TALK about FIGHT CLUB.</p><p>2nd RULE: Share FIGHT CLUB with a Friend.</p><p>3rd RULE: If someone says "stop" or goes limp or taps out… we’re here to pick you up and to prop you back up.</p><p>4th RULE: Everyone is Welcome to Fight Club.</p><p>5th RULE: No Limits to Your Potential Growth.</p><p>6th RULE: No attitudes, No Egos.</p><p>7th RULE: Fight Club will go on as long as they have to.</p><p>8th &amp; Final RULE: If this is your first night at fight club, you have to share…</p><p>📍[44:22]To Give…. To Serve… To Educate… To Inspire… To Help</p><p>Holisitic</p><p>Organized &amp; Succinct</p><p>To&nbsp;empower you with the knowledge to take your own actions &amp; make your own educated decisions</p><p>To Transcend Fear</p><p>To show you how to neutralize the burn</p><p>📍[46:16]Good Morning Drew!!!</p><p>📍[51:54]@disneydayswithtay</p><p>📍[58:18]<a href="https://qualitydrivensoftware.com/2023-conference/?fbclid=IwAR0z526F5NLeIdbHF1eaguohm-mosHe443htPcvv3XFq4KoNYB3UTaQgHGQ" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2023-conference/</a></p><p>📍[58:30]<a href="https://www.facebook.com/groups/qualitydriven/?__cft__[0]=AZUbhFe29wrE-fwazYpL_2VYoZfQcEKAhQlzl1M0yJF8lWD_tNpXyx5DeqHuH02k3t9FfGHgug6c5FmZ8TqcAeIJ8lQ0CX3FBZmeibHk8Tt2vdL_xwtQwkDhCUvwnjSEQzLXfMy1wZsPXhR01-DQoCzs6gdeULAE_xN2Zf1g_1OTCQXageJkhk-u0PWl9cjK-u8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/qualitydriven</a></p><p>📍[59:30]<a href="https://www.facebook.com/groups/qualitydriven/?__cft__[0]=AZUbhFe29wrE-fwazYpL_2VYoZfQcEKAhQlzl1M0yJF8lWD_tNpXyx5DeqHuH02k3t9FfGHgug6c5FmZ8TqcAeIJ8lQ0CX3FBZmeibHk8Tt2vdL_xwtQwkDhCUvwnjSEQzLXfMy1wZsPXhR01-DQoCzs6gdeULAE_xN2Zf1g_1OTCQXageJkhk-u0PWl9cjK-u8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/838420219546331</a></p><p>Quote of the week</p><p>"Fight for Things You Care about But Do It in a Way That Will Lead Others to Join You -Ruth Bader Ginsburg</p><p>⇩ Resources ⇩</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-139-join-us-in-the-fight-club-as-we-go-old-school]]></link><guid isPermaLink="false">5af3d2a3-7db0-4b83-968f-d911a79bf58d</guid><itunes:image href="https://artwork.captivate.fm/f96689ca-287e-4103-a237-d6934656281a/Zb0IFl2zK-rKLLD1zsdzh0Np.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 17 Apr 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d7cee641-f068-4308-834a-9cd7d05fed4e/Ep-139-MP3.mp3" length="61292092" type="audio/mpeg"/><itunes:duration>01:03:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>91</itunes:episode><itunes:season>2</itunes:season><podcast:episode>91</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 138 Angela Schroeder</title><itunes:title>Ep 138 Angela Schroeder</itunes:title><description><![CDATA[<p>Entrepreneur, author, speaker, coach, connector, and life-long learner, passionate about empowering people to live courageously, and make quantum leaps in their life and business.   With over 25 years of experience in launching and growing businesses, record-breaking sales, leading highly successful teams, and developing phenomenal cultures, Angela has learned it all starts with leading yourself well. Angela has trained thousands of business owners teams, and individuals globally on growing your mindset, growing your business, and growing your life.   Angela is the author of The Courageous Mind. She works with entrepreneurs, aspiring business owners, leaders, and teams who do not want to settle for mediocrity and want to find the courage to achieve phenomenal success, happiness, and abundance in all areas of their lives. She believes in the power of your morning routine, daily habits, the people in your circle, your willingness to have courageous conversations, and how they all empower you to take more risks.   Angela and her team empower business professionals to operate in their unique genius and delegate everything else using a virtual team to grow their businesses and their lives exponentially faster.</p><p><strong class="ql-size-large">Time Stamps :</strong></p><p>📌[5:15]Angela has a VA business and wrote a book called "the Courageous Mind"</p><p>📌[9:32]Marketing is changing soo quickly especially due to AI</p><p>📌[11:15]Finding the Marketing Expert that you trust to help you get your bilboard out of the desert and to the town square</p><p>📌[11:31]When looking for a marketing partner - they should be transparent...</p><p>📌[22:41]<a href="https://unique-genius.com/?fbclid=IwAR3UQip6jYZ6CBntAh2rL5N_gwKxYBvzd7rLKkJPb4_IN7AQEyO6Bh7rgPM" rel="noopener noreferrer" target="_blank">https://unique-genius.com/</a></p><p>📌[23:18]How much of your time is spent 1. working in your strengths 2. sets your soul on fire 3. aligns with your missions, visions &amp; goals</p><p>📌[30:20]When you look at other types of businesses, you highlight issues that you may have never thought of for your business.</p><p>📌[39:33]What is the difference between those who go from good to great...</p><p>📌[40:01]Angela found courage to be the differentiator...</p><p>📌[41:48]Your community is a safe space to be vulnerable...</p><p>📌[42:57]The power of failure...</p><p>📌[47:11]A coach for all seasons... Mindset vs Tools</p><p>📌[52:39]<a href="https://qualitydrivensoftware.com/2023-conference/?fbclid=IwAR3cSJiKKiaXVxYGzsRDaSnNOrWtUOMUuYMx2dG3rIDv1F-6b5RgyKTsGDE" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2023-conference/</a></p><p>📌[53:59]<a href="https://unique-genius.com/?fbclid=IwAR0oa_xT2aCwftbOEGnLzuT3ikUPQwp4T64Rh-IHPBZHR19IeVK-rpdi3_M" rel="noopener noreferrer" target="_blank">https://unique-genius.com/</a></p><p>📌[56:26]Questions of Courage: 1. What have you been unwilling to see within your business &amp; yourself 2. What fear is holding you back?</p><p>📌[56:50]<a href="https://linktr.ee/Angela.Rae.schroeder?fbclid=IwAR0S_xonT_Cpm8OxEpl-aZGoFUiTfw7DEkHgqJB6RDVrFooshcNr-fCvtec" rel="noopener noreferrer" target="_blank">https://linktr.ee/Angela.Rae.schroeder</a></p><p>📌[56:51]<a href="https://linktr.ee/Angela.Rae.schroeder?fbclid=IwAR0frF3wioOl-AFGL7CM7NYbxOV0JQW6R2mYYS6GG1x4ZfG6iQw7Q-QfidE" rel="noopener noreferrer" target="_blank">https://linktr.ee/Angela.Rae.schroeder</a></p><p>📌[56:57]<a href="https://thecourageousmind.com/?fbclid=IwAR0frF3wioOl-AFGL7CM7NYbxOV0JQW6R2mYYS6GG1x4ZfG6iQw7Q-QfidE" rel="noopener noreferrer" target="_blank">https://thecourageousmind.com/</a></p><p><strong class="ql-size-large">⭐Quote of the Week⭐</strong></p><p>“A leader is one who knows the way, goes the way, and shows the way.”</p><p>– John C. Maxwell</p><p><strong class="ql-size-large">⇩ Resources ⇩</strong></p><p>✯ Angela Schroeder with <a href="https://treppendahllandscape.com/" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p>Entrepreneur, author, speaker, coach, connector, and life-long learner, passionate about empowering people to live courageously, and make quantum leaps in their life and business.   With over 25 years of experience in launching and growing businesses, record-breaking sales, leading highly successful teams, and developing phenomenal cultures, Angela has learned it all starts with leading yourself well. Angela has trained thousands of business owners teams, and individuals globally on growing your mindset, growing your business, and growing your life.   Angela is the author of The Courageous Mind. She works with entrepreneurs, aspiring business owners, leaders, and teams who do not want to settle for mediocrity and want to find the courage to achieve phenomenal success, happiness, and abundance in all areas of their lives. She believes in the power of your morning routine, daily habits, the people in your circle, your willingness to have courageous conversations, and how they all empower you to take more risks.   Angela and her team empower business professionals to operate in their unique genius and delegate everything else using a virtual team to grow their businesses and their lives exponentially faster.</p><p><strong class="ql-size-large">Time Stamps :</strong></p><p>📌[5:15]Angela has a VA business and wrote a book called "the Courageous Mind"</p><p>📌[9:32]Marketing is changing soo quickly especially due to AI</p><p>📌[11:15]Finding the Marketing Expert that you trust to help you get your bilboard out of the desert and to the town square</p><p>📌[11:31]When looking for a marketing partner - they should be transparent...</p><p>📌[22:41]<a href="https://unique-genius.com/?fbclid=IwAR3UQip6jYZ6CBntAh2rL5N_gwKxYBvzd7rLKkJPb4_IN7AQEyO6Bh7rgPM" rel="noopener noreferrer" target="_blank">https://unique-genius.com/</a></p><p>📌[23:18]How much of your time is spent 1. working in your strengths 2. sets your soul on fire 3. aligns with your missions, visions &amp; goals</p><p>📌[30:20]When you look at other types of businesses, you highlight issues that you may have never thought of for your business.</p><p>📌[39:33]What is the difference between those who go from good to great...</p><p>📌[40:01]Angela found courage to be the differentiator...</p><p>📌[41:48]Your community is a safe space to be vulnerable...</p><p>📌[42:57]The power of failure...</p><p>📌[47:11]A coach for all seasons... Mindset vs Tools</p><p>📌[52:39]<a href="https://qualitydrivensoftware.com/2023-conference/?fbclid=IwAR3cSJiKKiaXVxYGzsRDaSnNOrWtUOMUuYMx2dG3rIDv1F-6b5RgyKTsGDE" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2023-conference/</a></p><p>📌[53:59]<a href="https://unique-genius.com/?fbclid=IwAR0oa_xT2aCwftbOEGnLzuT3ikUPQwp4T64Rh-IHPBZHR19IeVK-rpdi3_M" rel="noopener noreferrer" target="_blank">https://unique-genius.com/</a></p><p>📌[56:26]Questions of Courage: 1. What have you been unwilling to see within your business &amp; yourself 2. What fear is holding you back?</p><p>📌[56:50]<a href="https://linktr.ee/Angela.Rae.schroeder?fbclid=IwAR0S_xonT_Cpm8OxEpl-aZGoFUiTfw7DEkHgqJB6RDVrFooshcNr-fCvtec" rel="noopener noreferrer" target="_blank">https://linktr.ee/Angela.Rae.schroeder</a></p><p>📌[56:51]<a href="https://linktr.ee/Angela.Rae.schroeder?fbclid=IwAR0frF3wioOl-AFGL7CM7NYbxOV0JQW6R2mYYS6GG1x4ZfG6iQw7Q-QfidE" rel="noopener noreferrer" target="_blank">https://linktr.ee/Angela.Rae.schroeder</a></p><p>📌[56:57]<a href="https://thecourageousmind.com/?fbclid=IwAR0frF3wioOl-AFGL7CM7NYbxOV0JQW6R2mYYS6GG1x4ZfG6iQw7Q-QfidE" rel="noopener noreferrer" target="_blank">https://thecourageousmind.com/</a></p><p><strong class="ql-size-large">⭐Quote of the Week⭐</strong></p><p>“A leader is one who knows the way, goes the way, and shows the way.”</p><p>– John C. Maxwell</p><p><strong class="ql-size-large">⇩ Resources ⇩</strong></p><p>✯ Angela Schroeder with <a href="https://treppendahllandscape.com/" rel="noopener noreferrer" target="_blank"> </a>https://unique-genius.com/</p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-138-angela-schroeder]]></link><guid isPermaLink="false">66568dbf-6dc0-4398-9270-8762f8ffda34</guid><itunes:image href="https://artwork.captivate.fm/ba3dbf48-bd54-43c4-9a5f-f6e79880959c/pXtJhV1LK5iFhpUh3GqczOVC.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 11 Apr 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/b00a490a-8238-45fe-98fb-ccf475e85554/Ep-138-MP3.mp3" length="56531119" type="audio/mpeg"/><itunes:duration>58:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>90</itunes:episode><itunes:season>2</itunes:season><podcast:episode>90</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>EP 137  Rob Treppendahl</title><itunes:title>EP 137  Rob Treppendahl</itunes:title><description><![CDATA[<p>Rob is the host of the podcast “The Adventure Cure”. He is an author, entrepreneur, family man, and pursuer of a meaningful existence. He’s also the Owner of Treppendahl Landscape in Baton Rouge, LA.</p><p>Time Stamps :</p><p>📌[2:21]Good morning, Drew!</p><p>📌[8:21]Secret Sauce of Nextdoor</p><p>📌[13:44]<a href="https://www.goodreads.com/book/show/41215667-building-a-story-brand?fbclid=IwAR31Z0T9rE1Ch4jFcsMzHygMxRZzYvPp8bcUeO59jZguf9-nn3kDJjCtvBo" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../41215667-building-a-story...</a></p><p>📌[15:38]He only advertises one service: fert and weed control. That's his "gateway" Appealing to vanity and pride.</p><p>📌[17:17]The gateway service is easy, and quick to quote and then he can add on other services later.</p><p>📌[18:19]Only does a few services. Things they are good at, can scale and passionate about</p><p>📌[21:37]The biggest financial ah ha for Rob was when he realized what his break even cost was. He discovered he wasn't even hitting his break even number.</p><p>📌[22:32]Fewer clients, but making money beats lots of clients, barely meeting costs any day</p><p>📌[25:40]You need to charge what you are really worth as a business</p><p>📌[28:23]probability over top line revenue</p><p>📌[28:40]profitability**</p><p>📌[31:23]First system when organizing the business was bringing in a CRM</p><p>📌[32:25]Second Rob implemented Traction&nbsp;<a href="https://www.goodreads.com/book/show/18886376-traction?fbclid=IwAR31Z0T9rE1Ch4jFcsMzHygMxRZzYvPp8bcUeO59jZguf9-nn3kDJjCtvBo" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/18886376-traction</a></p><p>📌[34:03]Started saying no to services they could not make money on and increasing the prices for services that are great at</p><p>📌[34:30]Know your Weekly Scorecard Metrics</p><p>📌[36:27]<a href="https://www.truity.com/test/enneagram-personality-test?fbclid=IwAR31Z0T9rE1Ch4jFcsMzHygMxRZzYvPp8bcUeO59jZguf9-nn3kDJjCtvBo" rel="noopener noreferrer" target="_blank">https://www.truity.com/test/enneagram-personality-test</a></p><p>📌[37:40]Rob tests Enneagram for Office Staff</p><p>📌[38:02]One page DISC assessment for Field Staff</p><p>📌[42:08]How Rob Built a Lifestyle business</p><p>📌[42:57]<a href="https://www.goodreads.com/book/show/368593.The_4_Hour_Workweek?fbclid=IwAR0jegNTJKmio6yqP5RBHhrsijII8WJfM_JAjjLsoGcTSxA9nWWWjWis6ns" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../368593.The_4_Hour_Workweek</a></p><p>📌[44:19]Core Values: (DOT) Discipline Ownership Teachable</p><p>📌[45:10]His integrator helped building a family like culture</p><p>📌[46:38]Add an Estimator changed Rob's Life</p><p>📌[47:51]Find the person, lean into them and coach them as they grow</p><p>📌[49:06]Why it is important to let your employees make mistakes</p><p>📌[51:23]Rob is moving 700 miles away from his business</p><p>📌[51:45]Mini Retirements - Timothy Ferriss</p><p>📌[55:34]Rob is not trying to grow an empire...he is wanting to have a business that supports him spending time with his family</p><p>📌[1:00:55]<a href="https://qualitydrivensoftware.com/2023-conference/?fbclid=IwAR0W35SQ_mscjhGqIgEEfcOzuihzdq5RSrID_5RdWtKITNe4b6BKeiXG-qc" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2023-conference/</a></p><p>📌[1:03:16]Marketing: What is your gateway service for your business?</p><p>📌[1:03:26]Systems: Check out the book Traction</p><p>📌[1:03:58]People: Pick something that is on your plate to delegate</p><p>📌[1:04:40]Rob's Homework: Figure out your breakeven number</p><p>📌[1:05:13]Overhead divided by Direct Labor number of Hours and then add average hourly wage plus 10% for taxes</p><p>📌[1:06:12]<a href="https://podcasts.apple.com/us/podcast/the-adventure-cure/id1601314250" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/.../the-adventure.../id1601314250</a></p><p>📌[1:07:06]<a...]]></description><content:encoded><![CDATA[<p>Rob is the host of the podcast “The Adventure Cure”. He is an author, entrepreneur, family man, and pursuer of a meaningful existence. He’s also the Owner of Treppendahl Landscape in Baton Rouge, LA.</p><p>Time Stamps :</p><p>📌[2:21]Good morning, Drew!</p><p>📌[8:21]Secret Sauce of Nextdoor</p><p>📌[13:44]<a href="https://www.goodreads.com/book/show/41215667-building-a-story-brand?fbclid=IwAR31Z0T9rE1Ch4jFcsMzHygMxRZzYvPp8bcUeO59jZguf9-nn3kDJjCtvBo" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../41215667-building-a-story...</a></p><p>📌[15:38]He only advertises one service: fert and weed control. That's his "gateway" Appealing to vanity and pride.</p><p>📌[17:17]The gateway service is easy, and quick to quote and then he can add on other services later.</p><p>📌[18:19]Only does a few services. Things they are good at, can scale and passionate about</p><p>📌[21:37]The biggest financial ah ha for Rob was when he realized what his break even cost was. He discovered he wasn't even hitting his break even number.</p><p>📌[22:32]Fewer clients, but making money beats lots of clients, barely meeting costs any day</p><p>📌[25:40]You need to charge what you are really worth as a business</p><p>📌[28:23]probability over top line revenue</p><p>📌[28:40]profitability**</p><p>📌[31:23]First system when organizing the business was bringing in a CRM</p><p>📌[32:25]Second Rob implemented Traction&nbsp;<a href="https://www.goodreads.com/book/show/18886376-traction?fbclid=IwAR31Z0T9rE1Ch4jFcsMzHygMxRZzYvPp8bcUeO59jZguf9-nn3kDJjCtvBo" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/18886376-traction</a></p><p>📌[34:03]Started saying no to services they could not make money on and increasing the prices for services that are great at</p><p>📌[34:30]Know your Weekly Scorecard Metrics</p><p>📌[36:27]<a href="https://www.truity.com/test/enneagram-personality-test?fbclid=IwAR31Z0T9rE1Ch4jFcsMzHygMxRZzYvPp8bcUeO59jZguf9-nn3kDJjCtvBo" rel="noopener noreferrer" target="_blank">https://www.truity.com/test/enneagram-personality-test</a></p><p>📌[37:40]Rob tests Enneagram for Office Staff</p><p>📌[38:02]One page DISC assessment for Field Staff</p><p>📌[42:08]How Rob Built a Lifestyle business</p><p>📌[42:57]<a href="https://www.goodreads.com/book/show/368593.The_4_Hour_Workweek?fbclid=IwAR0jegNTJKmio6yqP5RBHhrsijII8WJfM_JAjjLsoGcTSxA9nWWWjWis6ns" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../368593.The_4_Hour_Workweek</a></p><p>📌[44:19]Core Values: (DOT) Discipline Ownership Teachable</p><p>📌[45:10]His integrator helped building a family like culture</p><p>📌[46:38]Add an Estimator changed Rob's Life</p><p>📌[47:51]Find the person, lean into them and coach them as they grow</p><p>📌[49:06]Why it is important to let your employees make mistakes</p><p>📌[51:23]Rob is moving 700 miles away from his business</p><p>📌[51:45]Mini Retirements - Timothy Ferriss</p><p>📌[55:34]Rob is not trying to grow an empire...he is wanting to have a business that supports him spending time with his family</p><p>📌[1:00:55]<a href="https://qualitydrivensoftware.com/2023-conference/?fbclid=IwAR0W35SQ_mscjhGqIgEEfcOzuihzdq5RSrID_5RdWtKITNe4b6BKeiXG-qc" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2023-conference/</a></p><p>📌[1:03:16]Marketing: What is your gateway service for your business?</p><p>📌[1:03:26]Systems: Check out the book Traction</p><p>📌[1:03:58]People: Pick something that is on your plate to delegate</p><p>📌[1:04:40]Rob's Homework: Figure out your breakeven number</p><p>📌[1:05:13]Overhead divided by Direct Labor number of Hours and then add average hourly wage plus 10% for taxes</p><p>📌[1:06:12]<a href="https://podcasts.apple.com/us/podcast/the-adventure-cure/id1601314250" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/.../the-adventure.../id1601314250</a></p><p>📌[1:07:06]<a href="https://www.robtreppendahl.com/?fbclid=IwAR2yPZ8Tugo6dhZcvtG5IYYrVRn-xIPSB4FilvzwOBCZEUAO66ax7DYKjYM" rel="noopener noreferrer" target="_blank">https://www.robtreppendahl.com/</a></p><p><span class="ql-size-large">⭐Quote of the Week⭐</span></p><p>“A leader is one who knows the way, goes the way, and shows the way.”</p><p>– John C. Maxwell</p><p><span class="ql-size-large">⇩ Resources ⇩</span></p><p>✯ Rob Treppendahl with <a href=" https://treppendahllandscape.com/" rel="noopener noreferrer" target="_blank"> https://treppendahllandscape.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-137-rob-treppendahl]]></link><guid isPermaLink="false">f8631372-01b2-412f-8841-e10da1d50c5e</guid><itunes:image href="https://artwork.captivate.fm/9150a31b-8f00-4ea2-8905-7f0602038b37/k9jt-QdaubToVzybIFS4mtEx.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 03 Apr 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/853aa22f-aec9-427a-91a5-db034741b197/EP-137-MP3.mp3" length="64469418" type="audio/mpeg"/><itunes:duration>01:07:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>89</itunes:episode><itunes:season>2</itunes:season><podcast:episode>89</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 136 JC Chanowsky</title><itunes:title>Ep 136 JC Chanowsky</itunes:title><description><![CDATA[<p>As a successful business owner with over 7 figures in revenue generated by both my companies, I am passionate about helping others achieve their goals both personally and professionally.  My expertise in building and scaling businesses has given me a unique perspective on what it takes to be successful. In recent years, my passion for helping others has led me to focus on working with other business owners to develop their company culture. I believe that a strong culture is the foundation for long-term success and I enjoy helping others create a culture that will set them apart and drive growth.  If you're looking for a seasoned business leader to help you take your company to the next level, let's connect.</p><p><strong>Time Stamps :</strong></p><p>📌[4:07]Personal Branding.... JC is the king!!</p><p>📌[5:05]Jc's LOVE of Christmas is a lifelong journey....</p><p>📌[7:21]Selling JOY-selling the EXPERIENCE.... for the Holiday season is a year round event (love those jackets JC)</p><p>📌[9:22]"Never walk away thinking ...this job is 'ok'.... We want the mouth-dropping install"</p><p>📌[12:23]Here's a reel from JC.... check it out on Patriot Illumination:&nbsp;<a href="https://www.facebook.com/reel/167207189477244?fs=e&amp;s=m&amp;__cft__[0]=AZXx9jCvL2JxEI6UzbJJ4aDZ5ulpEptWB_zwwTVO-WouWdsnUmfsFeLUoMa2Rguyrz8v9ZOAiUwHLH37MShg3cbU_0la7kusWVKpJYYqAOvzw7LUYPjBt_29gn1-1pz_v6xuivTca9sp_WW0VrERoC5AnE4cWDQKX9I-kdWVVNG4KpM88qPx4yToRiYSF3T3-8o&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/reel/167207189477244?fs=e&amp;s=m</a></p><p>📌[28:16]Toxic Positivity.... it's a thing, that erodes trust - instead of what you believe it is....</p><p>📌[42:15]Don't take a hit on quality - either in house or with your customers...keep both of your customers in mind.</p><p>📌[42:46]Confirm that your team is in the right seat/role, and what their strengths or weaknesses are... JC</p><p>📌[47:28]Mr. Christmas aka JC - has a local Christmas Show in his community.... and he's turning it around!</p><p>📌[49:54]There's a way to have your business give back to the community....you can engage with them, showing the community what you are good at!</p><p>📌[57:51]"Progress not Perfection"</p><p><span class="ql-size-large">⭐Quote of the Week⭐</span></p><p>"Progress not Perfection"</p><p><span class="ql-size-large">⇩ Resources ⇩</span></p><p>✯ JC Chanowsky with  <a href="https://www.capefearprowash.com/" rel="noopener noreferrer" target="_blank">https://www.capefearprowash.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></description><content:encoded><![CDATA[<p>As a successful business owner with over 7 figures in revenue generated by both my companies, I am passionate about helping others achieve their goals both personally and professionally.  My expertise in building and scaling businesses has given me a unique perspective on what it takes to be successful. In recent years, my passion for helping others has led me to focus on working with other business owners to develop their company culture. I believe that a strong culture is the foundation for long-term success and I enjoy helping others create a culture that will set them apart and drive growth.  If you're looking for a seasoned business leader to help you take your company to the next level, let's connect.</p><p><strong>Time Stamps :</strong></p><p>📌[4:07]Personal Branding.... JC is the king!!</p><p>📌[5:05]Jc's LOVE of Christmas is a lifelong journey....</p><p>📌[7:21]Selling JOY-selling the EXPERIENCE.... for the Holiday season is a year round event (love those jackets JC)</p><p>📌[9:22]"Never walk away thinking ...this job is 'ok'.... We want the mouth-dropping install"</p><p>📌[12:23]Here's a reel from JC.... check it out on Patriot Illumination:&nbsp;<a href="https://www.facebook.com/reel/167207189477244?fs=e&amp;s=m&amp;__cft__[0]=AZXx9jCvL2JxEI6UzbJJ4aDZ5ulpEptWB_zwwTVO-WouWdsnUmfsFeLUoMa2Rguyrz8v9ZOAiUwHLH37MShg3cbU_0la7kusWVKpJYYqAOvzw7LUYPjBt_29gn1-1pz_v6xuivTca9sp_WW0VrERoC5AnE4cWDQKX9I-kdWVVNG4KpM88qPx4yToRiYSF3T3-8o&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/reel/167207189477244?fs=e&amp;s=m</a></p><p>📌[28:16]Toxic Positivity.... it's a thing, that erodes trust - instead of what you believe it is....</p><p>📌[42:15]Don't take a hit on quality - either in house or with your customers...keep both of your customers in mind.</p><p>📌[42:46]Confirm that your team is in the right seat/role, and what their strengths or weaknesses are... JC</p><p>📌[47:28]Mr. Christmas aka JC - has a local Christmas Show in his community.... and he's turning it around!</p><p>📌[49:54]There's a way to have your business give back to the community....you can engage with them, showing the community what you are good at!</p><p>📌[57:51]"Progress not Perfection"</p><p><span class="ql-size-large">⭐Quote of the Week⭐</span></p><p>"Progress not Perfection"</p><p><span class="ql-size-large">⇩ Resources ⇩</span></p><p>✯ JC Chanowsky with  <a href="https://www.capefearprowash.com/" rel="noopener noreferrer" target="_blank">https://www.capefearprowash.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/fc4b-with-jc-chanowsky]]></link><guid isPermaLink="false">0652c02d-129e-4a29-9a99-bfe6090f2e9b</guid><itunes:image href="https://artwork.captivate.fm/45952f67-5435-40e5-b9ae-2d3291a11c48/SmpXJO280b95Z8k56NsACKh8.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 27 Mar 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/58371ac9-45c4-496f-8194-cbe1dbf4f40e/Ep-136-MP3.mp3" length="56743024" type="audio/mpeg"/><itunes:duration>59:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>88</itunes:episode><itunes:season>2</itunes:season><podcast:episode>88</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 135 Tommy Mello</title><itunes:title>Ep. 135 Tommy Mello</itunes:title><description><![CDATA[<p><em>Tommy Mello is the owner and operator of A1 Garage Door Service, a leading $200+ million home service business based in Phoenix, Arizona, with over 700 employees in 19 states.</em></p><p><em>Tommy is also the host of the Home Service Expert, a top 0.1% podcast in the world, and the author of Elevate, a book where he shares his secret to attracting, retaining, and developing A-Players.</em></p><p><strong><em>Time Stamps:</em></strong></p><p>📌[7:10]Marketing: The value of a strong brand...</p><p>📌[7:33]Defining the identity of your "brand"</p><p>📌[7:54]Marketing: the importance of consistency</p><p>📌[8:15]Book Rec: Wizard of Ads</p><p>📌[8:23]Book Rec: Story Brand</p><p>📌[8:43]Inspiration of the story behind a brand...</p><p>[10:24]Getting help from Dan Antonelli at Kickcharge</p><p>📌[10:51]Using your branding to attract to your RAS to help your ideal clients to remember you when they need you</p><p>📌[11:18]Getting crystal clear on your ideal client avatar</p><p>📌[12:45]23,000 service agreements already</p><p>📌[14:16]Tommy is so clear about who he's marketing too.... He's marketing to his internal customers, external, community</p><p>📌[14:33]Marketing is a long-term play</p><p>📌[15:12]Tommy's fave KPIS, Conversion Rate, Booking Rate, Average Ticket, Cost per Conversion</p><p>📌[15:34]Starting with a Budget and setting it up so everyone can win</p><p>📌[15:54]Build a budget using those KPIs then build a marketing plan</p><p>📌[17:19]Tommy met with a HVAC company that rates their lead calls 1-4.</p><p>📌[18:57]Book Rec: The e-myth</p><p>📌[19:38]Tommy is a platform company</p><p>📌[21:17]They watched the Big Short...</p><p>📌[21:55]As interest rates go up costs go down...</p><p>📌[22:11]10X multiple on a sale</p><p>📌[23:44]1. Do your own quality of earnings (do an actual audit) - what is your company worth?</p><p>📌[25:16]2. Find someone you can work with and can speak the same language to</p><p>📌[25:54]3 future opportunities for your business.... sell, die, pass it to kids</p><p>📌[26:41]Revenue is for vanity; Profits is for sanity</p><p>📌[27:19]Prioritizing profitability (15% - 20%)</p><p>📌[27:31]Pay yourself as the owner a healthy wage....</p><p>📌[27:35]If you were gifted a trip for 8 weeks, what would happen to your business?</p><p>📌[27:58]Systematize your business so that it can run without you</p><p>📌[28:04]Book Rec: Built to Sell</p><p>📌[28:41]After you set up your systems.... You need checks and balances in your company</p><p>📌[29:00]Data Integrity is so key</p><p>📌[29:36]Every employee in the business have a scorecard that they can do well and have control over...</p><p>📌[30:34]How to Tommy has scaled the culture to support 700 coworkers</p><p>📌[31:13]Hiring a new EA who will just help him praise his people better...</p><p>📌[31:31]Tommy's people dreams are his dreams...</p><p>📌[32:01]Book Rec: Traction</p><p>📌[33:04]Tommy reads too much and has built a frankenstein version of his favorites</p><p>📌[33:30]As the leader - Pick the tech stacks that will work for you and train on them....</p><p>📌[34:02]Less meetings - but they need to be epic....</p><p>📌[34:33]He stays up at night working on refining systems....</p><p>📌[36:21]He likes AI for chatting...</p><p>📌[37:15]He looks at Cost per Click, Competition, Average Customer, Average Credit Scores - and is looking for density....</p><p>📌[38:28]Get 15% Market Share before moving on to the next location...</p><p>📌[38:51]Don't go with the hot dog stand model...</p><p>📌[39:45]Tommy shows everything to everyone every week...</p><p>📌[40:26]Employees don't care if Tommy hits his goal, he needs to be clear about what's in it for them...</p><p>📌[40:39]More one-on-ones - less group therapy</p><p>📌[40:55]Know your employee's love languages...</p><p>📌[44:41]Love Language in the workplace podcast with Tommy Mello &amp; Dr. Dr. Paul White&nbsp;<a...]]></description><content:encoded><![CDATA[<p><em>Tommy Mello is the owner and operator of A1 Garage Door Service, a leading $200+ million home service business based in Phoenix, Arizona, with over 700 employees in 19 states.</em></p><p><em>Tommy is also the host of the Home Service Expert, a top 0.1% podcast in the world, and the author of Elevate, a book where he shares his secret to attracting, retaining, and developing A-Players.</em></p><p><strong><em>Time Stamps:</em></strong></p><p>📌[7:10]Marketing: The value of a strong brand...</p><p>📌[7:33]Defining the identity of your "brand"</p><p>📌[7:54]Marketing: the importance of consistency</p><p>📌[8:15]Book Rec: Wizard of Ads</p><p>📌[8:23]Book Rec: Story Brand</p><p>📌[8:43]Inspiration of the story behind a brand...</p><p>[10:24]Getting help from Dan Antonelli at Kickcharge</p><p>📌[10:51]Using your branding to attract to your RAS to help your ideal clients to remember you when they need you</p><p>📌[11:18]Getting crystal clear on your ideal client avatar</p><p>📌[12:45]23,000 service agreements already</p><p>📌[14:16]Tommy is so clear about who he's marketing too.... He's marketing to his internal customers, external, community</p><p>📌[14:33]Marketing is a long-term play</p><p>📌[15:12]Tommy's fave KPIS, Conversion Rate, Booking Rate, Average Ticket, Cost per Conversion</p><p>📌[15:34]Starting with a Budget and setting it up so everyone can win</p><p>📌[15:54]Build a budget using those KPIs then build a marketing plan</p><p>📌[17:19]Tommy met with a HVAC company that rates their lead calls 1-4.</p><p>📌[18:57]Book Rec: The e-myth</p><p>📌[19:38]Tommy is a platform company</p><p>📌[21:17]They watched the Big Short...</p><p>📌[21:55]As interest rates go up costs go down...</p><p>📌[22:11]10X multiple on a sale</p><p>📌[23:44]1. Do your own quality of earnings (do an actual audit) - what is your company worth?</p><p>📌[25:16]2. Find someone you can work with and can speak the same language to</p><p>📌[25:54]3 future opportunities for your business.... sell, die, pass it to kids</p><p>📌[26:41]Revenue is for vanity; Profits is for sanity</p><p>📌[27:19]Prioritizing profitability (15% - 20%)</p><p>📌[27:31]Pay yourself as the owner a healthy wage....</p><p>📌[27:35]If you were gifted a trip for 8 weeks, what would happen to your business?</p><p>📌[27:58]Systematize your business so that it can run without you</p><p>📌[28:04]Book Rec: Built to Sell</p><p>📌[28:41]After you set up your systems.... You need checks and balances in your company</p><p>📌[29:00]Data Integrity is so key</p><p>📌[29:36]Every employee in the business have a scorecard that they can do well and have control over...</p><p>📌[30:34]How to Tommy has scaled the culture to support 700 coworkers</p><p>📌[31:13]Hiring a new EA who will just help him praise his people better...</p><p>📌[31:31]Tommy's people dreams are his dreams...</p><p>📌[32:01]Book Rec: Traction</p><p>📌[33:04]Tommy reads too much and has built a frankenstein version of his favorites</p><p>📌[33:30]As the leader - Pick the tech stacks that will work for you and train on them....</p><p>📌[34:02]Less meetings - but they need to be epic....</p><p>📌[34:33]He stays up at night working on refining systems....</p><p>📌[36:21]He likes AI for chatting...</p><p>📌[37:15]He looks at Cost per Click, Competition, Average Customer, Average Credit Scores - and is looking for density....</p><p>📌[38:28]Get 15% Market Share before moving on to the next location...</p><p>📌[38:51]Don't go with the hot dog stand model...</p><p>📌[39:45]Tommy shows everything to everyone every week...</p><p>📌[40:26]Employees don't care if Tommy hits his goal, he needs to be clear about what's in it for them...</p><p>📌[40:39]More one-on-ones - less group therapy</p><p>📌[40:55]Know your employee's love languages...</p><p>📌[44:41]Love Language in the workplace podcast with Tommy Mello &amp; Dr. Dr. Paul White&nbsp;<a href="https://www.facebook.com/tommy.mello1/videos/2985234855105868/?idorvanity=2732901080161138&amp;__cft__[0]=AZUdjgyd_NONt4c8m-MJtDFccSLjLHD1Qy5HUY4aS8-fttEV39I0yQO3_sqjnAAWr2j9pZnBPF-nkCVmfoaGO-PlscCMQizwwYLbvu5mtnFbZdZvVZyTN3nLrUhjYRD3AsDGvkxZAoOsM92exZ6v_d2kJs-P1OJf_PIxMILJI_qCBGjyCnXxBHIhyu8cC7G8WnM&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/tomm.../videos/2985234855105868/...</a></p><p>📌[44:53]In sports we practice 12 times for 1 game...</p><p>📌[45:22]The importance of training...</p><p>📌[46:02]Showing people how to win....</p><p>📌[46:54]Tommy measures everything...</p><p>📌[47:21]1 A player will run circles around 3 B players</p><p>📌[48:07]<a href="https://book.elevateandwin.com/order1665131650563?fbclid=IwAR20lGjbktUx6YYzqi0vEG8l0Z1AroKUkVq2bzZLD2P2o4VDCVTSTR9XU2U" rel="noopener noreferrer" target="_blank">https://book.elevateandwin.com/order1665131650563</a></p><p>📌[49:30]When negotiating - get to know the other teams goals &amp; dreams and figure out how everyone can win....</p><p>📌[49:55]Ask yourself relentlessly "What's in it for them?"</p><p>📌[50:55]Book Rec: Come for Air</p><p>📌[51:22]Tommy's new goal is 10 Billion</p><p>📌[53:00]3.5hour orientation and he tells his people we make a lot of money. Business is not easy. I pay myself very very well... and I want to pay you very very well...</p><p>📌[53:31]Elevate: Build a Business Where Everybody Wins&nbsp;<a href="https://book.elevateandwin.com/order1665131650563?fbclid=IwAR20lGjbktUx6YYzqi0vEG8l0Z1AroKUkVq2bzZLD2P2o4VDCVTSTR9XU2U" rel="noopener noreferrer" target="_blank">https://book.elevateandwin.com/order1665131650563</a></p><p>📌[54:29]Slow Down to Speed Up....</p><p>📌[55:12]Book Rec: 7 Habits of Successful People</p><p>📌[55:38]How do your people "feel" about working for your company?</p><p>📌[56:13]Do you help them find their vision and give them a path to create that vision...</p><p>📌[57:15]Go hang out with some 3-5 times your size...</p><p>📌[58:15]Join our Facebook Group for help:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUdjgyd_NONt4c8m-MJtDFccSLjLHD1Qy5HUY4aS8-fttEV39I0yQO3_sqjnAAWr2j9pZnBPF-nkCVmfoaGO-PlscCMQizwwYLbvu5mtnFbZdZvVZyTN3nLrUhjYRD3AsDGvkxZAoOsM92exZ6v_d2kJs-P1OJf_PIxMILJI_qCBGjyCnXxBHIhyu8cC7G8WnM&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[58:37]Marketing Homework - Define your client avatars and get super granular</p><p>📌[1:00:42]Finance Homework: How much is your business worth?</p><p>📌[1:01:06]Systems Homework: Read Tommy's new book</p><p>📌[1:01:24]People Homework: Are you making your team feel like winners?</p><p>📌[1:02:14]Tommy Homework: Come up with something affordable to get the other people in your team's family to buy into to you and your company culture....</p><p>📌[1:03:16]83% of people stay at work because they made a best friend. That doesn't happen at work. That happens outside of work</p><p>📌[1:05:13]Tommy lets people fail....</p><p>📌[1:06:47]Tommy says having a shop is 100% important to a company culture</p><p>📌[1:09:36]How to reach out to Tommy... @officialtommymello</p><p>📌[1:09:47]Home Service Expert Podcast</p><p>📌[1:09:59]Home Service Millionaire</p><p><span class="ql-size-large">⭐Quote of the Week⭐</span></p><p>"When you are making a decision about how best to serve your customers,&nbsp;your own experience is often a better guide than a more sophisticated analysis of the market.” – Richard Branson."</p><p><span class="ql-size-large">⇩ Resources ⇩</span></p><p>✯ Tommy Mello with  <a href="https://a1garage.com/" rel="noopener noreferrer" target="_blank">https://a1garage.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/fight-club-4-business-with-tommy-mello]]></link><guid isPermaLink="false">9be73fdd-2683-4f88-bc0d-e3602c981b04</guid><itunes:image href="https://artwork.captivate.fm/f0d5fbfe-3c1d-4907-9f53-4a5f8bd9f5b2/l3kBlUaxcpNM5Yfy7VRqvOn6.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 14 Mar 2023 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/10eef7c7-2db1-4548-98c8-5a271b8d6bae/Ep-135-Tommy-converted.mp3" length="174714285" type="audio/mpeg"/><itunes:duration>01:12:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>87</itunes:episode><itunes:season>2</itunes:season><podcast:episode>87</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 134 Fred &amp; Christine Hodge</title><itunes:title>Ep. 134 Fred &amp; Christine Hodge</itunes:title><description><![CDATA[<p><strong>Fred</strong> there's magic in creating a business jam-packed with creativity and vision. His business, Clearview Washing LLC is technology rooted, with core values in company culture and customer service. Not what you would come to expect from an exterior cleaning company. At 19 years old, Fred caught the entrepreneurial bug when his parents had scheduled a window cleaning at their home – the company never showed up, and never even picked up the phone! Soon after witnessing this shoddy customer service, Fred put his studies in entrepreneurship to work. He joined forces with his dad, Fred Sr. to create a full-service, customer-centric exterior cleaning company. Fred is a Certified Conquer Coach and serves on the Entrepreneurial Advisory Counsel of his Alma Mater, Rowan University. He also beta tests cutting edge cleaning technology, including soft wash drones and solar cleaning robots. A life-long Yankees fan, Fred's true “field of dreams” is what has been created in Clearview's workplace – a level playing field with opportunities for all. With everyone working towards a common goal. His biggest achievement yet has been balancing his career with his family and hobbies. Fred is married with 2 children; he loves to travel, golf and experience food. </p><p>Since becoming CEO 5 years ago at Clearview Washing LLC in New Jersey, <strong>Christine Hodge</strong> has grown revenue by 200%, added 10+ staff, and average tickets have grown to $1,450 residentially and 10K commercially.   A paralegal turned entrepreneur, Christine is a natural leader, tech-savvy systems integrator and excels at instilling a corporate culture of excellence and accountability.  Clearview leverages an impressive tech stack that maximizes efficiency and automation, powered by Jobber, Responsibid, QuickBooks Online, Hourly IQ, ADP, Nice Job and Intouch GPS.  Christine’s superpower is her ability to foster a corporate culture that inspires excellence, embraces change, and welcomes accountability.  These attributes caught the attention of Jobber who recently filmed Christine for a YouTube mini-series on how to start and grow an exterior cleaning business, where she shares the processes, systems and strategies that have made Clearview a successful multi generation family business.   Christine is a Foody, Mom of Two, Jersey Girl, Shark Tank super fan and loves sharing her passion for Small Business Tips and Process with fellow entrepreneurs.</p><p><span class="ql-size-large">Time Stamps</span>:</p><p>📌[6:17]evolution of brands...</p><p>📌[6:46]From newspapers to Linkedin and instagram</p><p>📌[7:47]Using social media to help engage &amp; talk to your customers (from all angles)...</p><p>📌[11:33]They use personal connections on LinkedIn before engaging with them on their business LinkedIn....</p><p>📌[12:39]He follows the companies he wants to do business with...</p><p>📌[13:17]Consistently making connections with their social media management company...</p><p>📌[17:00]Clearview Washing LLC LinkedIn Page:&nbsp;<a href="https://www.linkedin.com/company/clearview-washing-llc/?fbclid=IwAR2hqU3XLZNif1YZTHVjdr0MjudBEuIHW3GBRXOgAf8aDSjhgC3D6rtIsGg" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/clearview-washing-llc/</a></p><p>📌[18:32]Freddie's system for making connections. He asks to connect as a person first. Then he invites to his page. He keeps the "pushy" sales light...</p><p>📌22:14]Org Structure Evolution</p><p>📌[23:13]Importance of the Family Business but with some corporate structure</p><p>📌[29:35]Building careers not jobs</p><p>📌[31:41]<a...]]></description><content:encoded><![CDATA[<p><strong>Fred</strong> there's magic in creating a business jam-packed with creativity and vision. His business, Clearview Washing LLC is technology rooted, with core values in company culture and customer service. Not what you would come to expect from an exterior cleaning company. At 19 years old, Fred caught the entrepreneurial bug when his parents had scheduled a window cleaning at their home – the company never showed up, and never even picked up the phone! Soon after witnessing this shoddy customer service, Fred put his studies in entrepreneurship to work. He joined forces with his dad, Fred Sr. to create a full-service, customer-centric exterior cleaning company. Fred is a Certified Conquer Coach and serves on the Entrepreneurial Advisory Counsel of his Alma Mater, Rowan University. He also beta tests cutting edge cleaning technology, including soft wash drones and solar cleaning robots. A life-long Yankees fan, Fred's true “field of dreams” is what has been created in Clearview's workplace – a level playing field with opportunities for all. With everyone working towards a common goal. His biggest achievement yet has been balancing his career with his family and hobbies. Fred is married with 2 children; he loves to travel, golf and experience food. </p><p>Since becoming CEO 5 years ago at Clearview Washing LLC in New Jersey, <strong>Christine Hodge</strong> has grown revenue by 200%, added 10+ staff, and average tickets have grown to $1,450 residentially and 10K commercially.   A paralegal turned entrepreneur, Christine is a natural leader, tech-savvy systems integrator and excels at instilling a corporate culture of excellence and accountability.  Clearview leverages an impressive tech stack that maximizes efficiency and automation, powered by Jobber, Responsibid, QuickBooks Online, Hourly IQ, ADP, Nice Job and Intouch GPS.  Christine’s superpower is her ability to foster a corporate culture that inspires excellence, embraces change, and welcomes accountability.  These attributes caught the attention of Jobber who recently filmed Christine for a YouTube mini-series on how to start and grow an exterior cleaning business, where she shares the processes, systems and strategies that have made Clearview a successful multi generation family business.   Christine is a Foody, Mom of Two, Jersey Girl, Shark Tank super fan and loves sharing her passion for Small Business Tips and Process with fellow entrepreneurs.</p><p><span class="ql-size-large">Time Stamps</span>:</p><p>📌[6:17]evolution of brands...</p><p>📌[6:46]From newspapers to Linkedin and instagram</p><p>📌[7:47]Using social media to help engage &amp; talk to your customers (from all angles)...</p><p>📌[11:33]They use personal connections on LinkedIn before engaging with them on their business LinkedIn....</p><p>📌[12:39]He follows the companies he wants to do business with...</p><p>📌[13:17]Consistently making connections with their social media management company...</p><p>📌[17:00]Clearview Washing LLC LinkedIn Page:&nbsp;<a href="https://www.linkedin.com/company/clearview-washing-llc/?fbclid=IwAR2hqU3XLZNif1YZTHVjdr0MjudBEuIHW3GBRXOgAf8aDSjhgC3D6rtIsGg" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/clearview-washing-llc/</a></p><p>📌[18:32]Freddie's system for making connections. He asks to connect as a person first. Then he invites to his page. He keeps the "pushy" sales light...</p><p>📌22:14]Org Structure Evolution</p><p>📌[23:13]Importance of the Family Business but with some corporate structure</p><p>📌[29:35]Building careers not jobs</p><p>📌[31:41]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fhourlyiq.com%2F%3Ffbclid%3DIwAR3rOcW-dWPRCYfMz3H_7O0pos13uCHP9zE6JsjziSfgztfb0welQM69Gag&amp;h=AT2Capfm2k7Duwi5GWOcmcsu3HbtwuqbON2xoOIoYrcwHf-auzMrpQbh62TFiqGPBapu44lZdUMzOFFypF-P-p3O4Nyd2xIVwUTLNBKx966581CX6ZKgvyxDh89ZO8y0T2ZM&amp;__tn__=R-R&amp;c[0]=AT1JdHYA6xgDQvQ6fGWsyTVWZZpuXBUMpB5wJeYC9jInmYvRZxMBa6UBhIZJS_jBNAJpIVQg-uyxhIjM-OyFbrC_PvkE4e24XSR-OxuLoZPrJtHctGp_ZFUL_gbTCbem3bFnya4plPjpXk0tNrxztjrUE3EcCheEIwu-BjQYjTZMgb7C-uFGZIU07sdmqtFa4e1VHdfRM_j8OmerxMvoaSY" rel="noopener noreferrer" target="_blank">https://hourlyiq.com/</a></p><p>📌[40:09]Systems and what to do when systems breakdown...</p><p>📌[44:28]I'm a millennial - just like tay!&nbsp;</p><p>📌[44:37]New beginnings...</p><p>📌[46:29]Company vision boarding and then keeping it real to connect deeply... "what was the best moment of your life?"</p><p>📌[46:37]Kickoff Day</p><p>📌[46:42]Clearview Day</p><p>📌[47:42]&nbsp;"give me one of your best traits and attributes"</p><p>📌[48:37]Putting team goals on the board....</p><p>📌[50:32]Having a presence on LinkedIn....</p><p>📌[50:41]Make an Org Chart</p><p>📌[51:56]Look into Vision Boarding</p><p>📌[53:19]step out of your comfort zone, talk to your team and ask them deep questions!&nbsp;</p><p>📌[53:49]Take time to build leaders in your company....</p><p>📌[54:29]Message Freddie &amp; Christine on LinkedIn</p><p>📌[54:43]@clearviewwashing @theprocessceo</p><p>📌[55:21]"Do what you love, and you'll never work a day in your life"</p><p><span class="ql-size-large">⭐Quote of the Week⭐</span></p><p>"Do what you Love and you'll never work a day in your LIFE"</p><p><span class="ql-size-large">⇩ Resources ⇩</span></p><p>✯ Fred &amp; Christine Hodge with  <a href="https://clearviewwashing.com/" rel="noopener noreferrer" target="_blank">https://clearviewwashing.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/fred-christine-hodge]]></link><guid isPermaLink="false">f487ff00-73c2-4a74-b0ef-1e732432dc9b</guid><itunes:image href="https://artwork.captivate.fm/97aacfa4-d0db-4936-896b-3eebf2a86a75/l-hxox_EHjVALuXHsWYtaNIc.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 13 Mar 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/ca93b4ff-3975-4d07-a45b-67d21b8b8a4a/Episode-134-Fred-converted.mp3" length="135420525" type="audio/mpeg"/><itunes:duration>56:25</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>86</itunes:episode><itunes:season>2</itunes:season><podcast:episode>86</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep. 133 Denai Wolfe</title><itunes:title>Ep. 133 Denai Wolfe</itunes:title><description><![CDATA[<p><strong>Denai Wolfe</strong> is a Virtual CFO, Financial Clarity Coach and Profit Strategist. She works with big thinking entrepreneurs to help them increase their profits by designing and implementing financial structure and systems. Denai understands entrepreneurs because she is one. In a past life she owned a photography business and two restaurant franchises. Running these businesses was where she learned the power of knowing your numbers. </p><p>She became so passionate about empowering entrepreneurs to take control of their numbers that she volunteered at her local women’s business center in Wilmington, DE to educate female entrepreneurs on financial literacy. The more students she got in front of the more requests she received for consults and so The Chic CFO was born.</p><p>Denai believes that bigger profits equal a better life not just for you and your family but for your team and customers as well. She follows one golden rule when it comes to business – if it doesn’t make money it doesn’t make sense. Her mission is to help entrepreneurs understand their financials and utilize the data to make operational improvements that will scale their company to the next level!</p><p><strong>Time Stamps</strong></p><p>📌[5:13]Denai's tricks for making the most of a marketing budget</p><p>📌[5:25]How are you going to track your return?</p><p>📌[7:28]Marketing should get paid first before Operational Expenses</p><p>📌[8:00]&nbsp;"Your numbers tell the story of your business"</p><p>📌[9:01]Marketing problems vs. Quality problems</p><p>📌[14:01]When you organize your cost of goods sold - Denai recommends breaking out your Marketing Spend...</p><p>📌[25:05]  Primary Account</p><p>         ⭐&nbsp;Income Tax Account</p><p>         ⭐ Sales Tax Account</p><p>         ⭐ Nest Egg Account</p><p>         ⭐&nbsp;Innovation Fund</p><p>         ⭐ Marketing Spend</p><p>📌[25:34]&nbsp;Goal is to not use the Next Egg - move to high yield savings...</p><p>📌[27:33]&nbsp;Be intentional</p><p>📌[28:09]What do you want to make? How much do you want to work? What do you have to do to make that happen...</p><p>📌[33:31]Inspect what you expect...</p><p>📌[34:34]Print your bank statements - highlight anything that makes your eyebrows go up... What you pay attention will improve</p><p>📌[37:18]If your why doesn't make you cry then you're not there yet... There should be something emotional underneath</p><p>📌[39:45]money is deep rooted in our youth...</p><p>📌[41:50]what happened with money as a kid? How is it carried on to adulthood?</p><p>📌[42:52]"You are a badass at making money" by jen sincero</p><p>📌[46:41]Denai's Entrepreneurial Wealth Masterclass --&gt;&nbsp;<a href="https://thechiccfo.mykajabi.com/ewm?fbclid=IwAR0LfZYz8s1t1r97r-toWGIL_hvfk5O-l2eYpCO-iRXounn4nmDpUD82MyI" rel="noopener noreferrer" target="_blank">https://thechiccfo.mykajabi.com/ewm...</a></p><p>📌[&nbsp;47:16]Denai's Entrepreneurial Wealth Masterclass --&gt;&nbsp;<a href="https://thechiccfo.mykajabi.com/ewm?fbclid=IwAR2Bj3IpvBakL0CvwiGv2XiKnV3wmwcBfhztSWGSi9OYU10Dnh6914FE-fo" rel="noopener noreferrer" target="_blank">https://thechiccfo.mykajabi.com/ewm</a></p><p>📌[48:47]Marketing Spend - 10%</p><p>📌[50:11]"Write down your money story"</p><p>📌[50:41]<a href="https://www.facebook.com/groups/theprofitfactor/?__cft__[0]=AZUhf3CBPQhiq0CsjWvk5Ak7iFpJq7j51iVO40g7SnTMHPlrFWX1JCTw-aKC-MY57I0j-yA12gUz2A91t9WQnXvZU6Q5Wtuvc-VTxrkjwrzIlOIjyis5SCuhEi40fohFA62snI_Knsv-9_UZV633vUvl8J2vFeFILD2wmcIFB-qaLvrC5V589lZdqXS9usOrmLQ&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/theprofitfactor</a></p><p>⭐Quote of the Week⭐</p><p>Paradox of Automation: the more efficient the Automated system, the more crucial the contribution of the human operators of that system.</p><p>— Josh Kaufman</p><p>⇩ Resources ⇩</p><p>✯<strong>Denai Wolfer</strong> with <a href="www.thechiccfo.com" rel="noopener noreferrer" target="_blank">www.thechiccfo.com</a></p><p>✯<strong>Tay]]></description><content:encoded><![CDATA[<p><strong>Denai Wolfe</strong> is a Virtual CFO, Financial Clarity Coach and Profit Strategist. She works with big thinking entrepreneurs to help them increase their profits by designing and implementing financial structure and systems. Denai understands entrepreneurs because she is one. In a past life she owned a photography business and two restaurant franchises. Running these businesses was where she learned the power of knowing your numbers. </p><p>She became so passionate about empowering entrepreneurs to take control of their numbers that she volunteered at her local women’s business center in Wilmington, DE to educate female entrepreneurs on financial literacy. The more students she got in front of the more requests she received for consults and so The Chic CFO was born.</p><p>Denai believes that bigger profits equal a better life not just for you and your family but for your team and customers as well. She follows one golden rule when it comes to business – if it doesn’t make money it doesn’t make sense. Her mission is to help entrepreneurs understand their financials and utilize the data to make operational improvements that will scale their company to the next level!</p><p><strong>Time Stamps</strong></p><p>📌[5:13]Denai's tricks for making the most of a marketing budget</p><p>📌[5:25]How are you going to track your return?</p><p>📌[7:28]Marketing should get paid first before Operational Expenses</p><p>📌[8:00]&nbsp;"Your numbers tell the story of your business"</p><p>📌[9:01]Marketing problems vs. Quality problems</p><p>📌[14:01]When you organize your cost of goods sold - Denai recommends breaking out your Marketing Spend...</p><p>📌[25:05]  Primary Account</p><p>         ⭐&nbsp;Income Tax Account</p><p>         ⭐ Sales Tax Account</p><p>         ⭐ Nest Egg Account</p><p>         ⭐&nbsp;Innovation Fund</p><p>         ⭐ Marketing Spend</p><p>📌[25:34]&nbsp;Goal is to not use the Next Egg - move to high yield savings...</p><p>📌[27:33]&nbsp;Be intentional</p><p>📌[28:09]What do you want to make? How much do you want to work? What do you have to do to make that happen...</p><p>📌[33:31]Inspect what you expect...</p><p>📌[34:34]Print your bank statements - highlight anything that makes your eyebrows go up... What you pay attention will improve</p><p>📌[37:18]If your why doesn't make you cry then you're not there yet... There should be something emotional underneath</p><p>📌[39:45]money is deep rooted in our youth...</p><p>📌[41:50]what happened with money as a kid? How is it carried on to adulthood?</p><p>📌[42:52]"You are a badass at making money" by jen sincero</p><p>📌[46:41]Denai's Entrepreneurial Wealth Masterclass --&gt;&nbsp;<a href="https://thechiccfo.mykajabi.com/ewm?fbclid=IwAR0LfZYz8s1t1r97r-toWGIL_hvfk5O-l2eYpCO-iRXounn4nmDpUD82MyI" rel="noopener noreferrer" target="_blank">https://thechiccfo.mykajabi.com/ewm...</a></p><p>📌[&nbsp;47:16]Denai's Entrepreneurial Wealth Masterclass --&gt;&nbsp;<a href="https://thechiccfo.mykajabi.com/ewm?fbclid=IwAR2Bj3IpvBakL0CvwiGv2XiKnV3wmwcBfhztSWGSi9OYU10Dnh6914FE-fo" rel="noopener noreferrer" target="_blank">https://thechiccfo.mykajabi.com/ewm</a></p><p>📌[48:47]Marketing Spend - 10%</p><p>📌[50:11]"Write down your money story"</p><p>📌[50:41]<a href="https://www.facebook.com/groups/theprofitfactor/?__cft__[0]=AZUhf3CBPQhiq0CsjWvk5Ak7iFpJq7j51iVO40g7SnTMHPlrFWX1JCTw-aKC-MY57I0j-yA12gUz2A91t9WQnXvZU6Q5Wtuvc-VTxrkjwrzIlOIjyis5SCuhEi40fohFA62snI_Knsv-9_UZV633vUvl8J2vFeFILD2wmcIFB-qaLvrC5V589lZdqXS9usOrmLQ&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/theprofitfactor</a></p><p>⭐Quote of the Week⭐</p><p>Paradox of Automation: the more efficient the Automated system, the more crucial the contribution of the human operators of that system.</p><p>— Josh Kaufman</p><p>⇩ Resources ⇩</p><p>✯<strong>Denai Wolfer</strong> with <a href="www.thechiccfo.com" rel="noopener noreferrer" target="_blank">www.thechiccfo.com</a></p><p>✯<strong>Tay Meroni&nbsp;</strong>(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯<strong>Meaghan Likes</strong>&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯<strong>Michelle Myers&nbsp;</strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯<strong>Martha Woodward&nbsp;</strong>(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-133-denai-wolfe]]></link><guid isPermaLink="false">600d066a-c32d-41b5-8a1d-5d7cce0750b6</guid><itunes:image href="https://artwork.captivate.fm/3ea39041-5702-4532-a808-29bdc5346184/IQUYMDeWSrQjLnt8Jr1BgzE2.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 06 Mar 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9c7fe03f-cce0-46ae-bdb6-77da2d211593/Episode-133-converted.mp3" length="125805165" type="audio/mpeg"/><itunes:duration>52:25</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>85</itunes:episode><itunes:season>2</itunes:season><podcast:episode>85</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 132 Susan Lackey Best</title><itunes:title>Ep 132 Susan Lackey Best</itunes:title><description><![CDATA[<p>The Completely Clean Power Washing Family Owner: Susan Best At the heart of Completely Clean Power Washing is a family. Every family has a story. Ours is no different. Our company was founded when my husband and I struggled to find reliable local service providers. I saw needs for efficiency and loyalty, thus began our business. While I am the proud owner of the company, my husband, Travis manages the operations. Travis is a career firefighter and is honored to be my husband (he agrees 😊) and manager of this Woman-Owned Small Business. Our family wants you to know that we stand behind our work with a money back guarantee. Our customers are treated like part of the family and we look forward to continuing our legacy by serving you.</p><p><strong>Time Stamps:</strong></p><p>📌[5:23]The importance of educating your customer...</p><p>📌[8:16]She doesn't apologize for price...</p><p>📌[9:01]Active listening is so helpful when getting the sale...</p><p>📌[10:10]She's tunnel vision on exterior sales growing it big and fast...</p><p>📌[10:39]We <a href="https://emojipedia.org/red-heart/" rel="noopener noreferrer" target="_blank">❤️</a>&nbsp;@ResponsiBid!!</p><p>📌[10:58]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fresponsibid.com%2F%3Ffbclid%3DIwAR09LhayMeCuPO0qAnMrUhhkHVfESKMsc7IfDotZDlcpYgSPfG2RHBuA5ho&amp;h=AT1oIPGedS6eDIkEXqBX69YHTUUq1yhLvQdfKfr9xZceBUPv-6yeUJQlfVkmkDQ0I-dlMpkcrNq3MoZbk2hhn_GYFaQHPQI7f9zEE8m0ULMyTLmKXge6VwykteWf7bYgMW0J&amp;__tn__=R-R&amp;c[0]=AT3V7uBiYi76t3FzEfhy2pwU6LB-Y-nlVGMg4HETSYSRar25Y8XtWMiyUdRoAXXL79gJeFgg4CygMwgVhgKNfk_SWagEl7VsUKd3N9rgkotSRq8PBkKEzpotl537x0ZLSYHaKjaJjSadBstb3DsMibhBPESc8fozGhzBDx7tX-YDXBolPc0CSEKajqx7SVoyGJE8kTocigNsOUy9p-5pgcNk" rel="noopener noreferrer" target="_blank">https://responsibid.com/</a></p><p>📌[15:26]Growing big &amp; fast... Tripling every month</p><p>📌[17:13]What do you want? Why do you want it? How important is it? How are you going to get it done?</p><p>📌[18:21]She loves reflecting year over year...</p><p>📌[18:46]Revenue Buddy:&nbsp;<a href="https://www.revenuebuddy.com/optin_22?fbclid=IwAR13NeHWJM1Ndhju_TA9sjDxWT30qJXvhHNtR5puL9D07WwPTFW4yEbm0UM" rel="noopener noreferrer" target="_blank">https://www.revenuebuddy.com/optin_22</a></p><p>📌[20:27]How to harness the chaos... Embrace the chaos....</p><p>📌[21:12]Let go of perfectionism...</p><p>📌[21:21]Massive Imperfect Action</p><p>📌[21:46]Minimum Viable Product is often the best...</p><p>📌[22:57]Recognize when you need to recharge</p><p>📌[23:53]Missed Goal and grew by 72%!</p><p>📌[24:12]Finding your wins... They're there!!</p><p>📌[27:22]Heart of Service in every position in our company</p><p>📌[29:09]Don't forget to share with your techs that their work matters &amp; the importance of their work...</p><p>📌[29:43]Ask your techs to share a great service experience that you had?</p><p>📌[30:50]What's Susan's biggest struggle with her staff?</p><p>📌[31:13]Scheduling her time is her biggest struggle...</p><p>📌[31:53]They started running all of their applicants through HireBus. And she prioritizes customer service</p><p>📌[32:09]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fgo.hirebus.com%2F%3Ffbclid%3DIwAR1-wE1sdJ_zDJZFxN34Wt9cFj7WfF1KXtxquNVb37potl3fCcJVpvlC82I&amp;h=AT0tz2RnYjvhbNlggPkNrm2wkbFrQpbcBv-sUVY6mh0eCYk24ZQ3kqhORFU8iftJkHojBaOXwUuSJwu_Skw4E-Ljs9lCMzTfUkKd2GlyZ3Prxa2FT_gp9QDlDoCpBBn8PDh0&amp;__tn__=R-R&amp;c[0]=AT3V7uBiYi76t3FzEfhy2pwU6LB-Y-nlVGMg4HETSYSRar25Y8XtWMiyUdRoAXXL79gJeFgg4CygMwgVhgKNfk_SWagEl7VsUKd3N9rgkotSRq8PBkKEzpotl537x0ZLSYHaKjaJjSadBstb3DsMibhBPESc8fozGhzBDx7tX-YDXBolPc0CSEKajqx7SVoyGJE8kTocigNsOUy9p-5pgcNk" rel="noopener noreferrer" target="_blank">https://go.hirebus.com/</a></p><p>📌[32:57]She focuses on her internal customers, and bragging on them...</p><p>📌[34:12]She LOVES her employees....</p><p>📌[36:01]It's the little things that really make an impact...</p><p>📌[37:50]It's often our fault as the leader that we didn't communicate...]]></description><content:encoded><![CDATA[<p>The Completely Clean Power Washing Family Owner: Susan Best At the heart of Completely Clean Power Washing is a family. Every family has a story. Ours is no different. Our company was founded when my husband and I struggled to find reliable local service providers. I saw needs for efficiency and loyalty, thus began our business. While I am the proud owner of the company, my husband, Travis manages the operations. Travis is a career firefighter and is honored to be my husband (he agrees 😊) and manager of this Woman-Owned Small Business. Our family wants you to know that we stand behind our work with a money back guarantee. Our customers are treated like part of the family and we look forward to continuing our legacy by serving you.</p><p><strong>Time Stamps:</strong></p><p>📌[5:23]The importance of educating your customer...</p><p>📌[8:16]She doesn't apologize for price...</p><p>📌[9:01]Active listening is so helpful when getting the sale...</p><p>📌[10:10]She's tunnel vision on exterior sales growing it big and fast...</p><p>📌[10:39]We <a href="https://emojipedia.org/red-heart/" rel="noopener noreferrer" target="_blank">❤️</a>&nbsp;@ResponsiBid!!</p><p>📌[10:58]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fresponsibid.com%2F%3Ffbclid%3DIwAR09LhayMeCuPO0qAnMrUhhkHVfESKMsc7IfDotZDlcpYgSPfG2RHBuA5ho&amp;h=AT1oIPGedS6eDIkEXqBX69YHTUUq1yhLvQdfKfr9xZceBUPv-6yeUJQlfVkmkDQ0I-dlMpkcrNq3MoZbk2hhn_GYFaQHPQI7f9zEE8m0ULMyTLmKXge6VwykteWf7bYgMW0J&amp;__tn__=R-R&amp;c[0]=AT3V7uBiYi76t3FzEfhy2pwU6LB-Y-nlVGMg4HETSYSRar25Y8XtWMiyUdRoAXXL79gJeFgg4CygMwgVhgKNfk_SWagEl7VsUKd3N9rgkotSRq8PBkKEzpotl537x0ZLSYHaKjaJjSadBstb3DsMibhBPESc8fozGhzBDx7tX-YDXBolPc0CSEKajqx7SVoyGJE8kTocigNsOUy9p-5pgcNk" rel="noopener noreferrer" target="_blank">https://responsibid.com/</a></p><p>📌[15:26]Growing big &amp; fast... Tripling every month</p><p>📌[17:13]What do you want? Why do you want it? How important is it? How are you going to get it done?</p><p>📌[18:21]She loves reflecting year over year...</p><p>📌[18:46]Revenue Buddy:&nbsp;<a href="https://www.revenuebuddy.com/optin_22?fbclid=IwAR13NeHWJM1Ndhju_TA9sjDxWT30qJXvhHNtR5puL9D07WwPTFW4yEbm0UM" rel="noopener noreferrer" target="_blank">https://www.revenuebuddy.com/optin_22</a></p><p>📌[20:27]How to harness the chaos... Embrace the chaos....</p><p>📌[21:12]Let go of perfectionism...</p><p>📌[21:21]Massive Imperfect Action</p><p>📌[21:46]Minimum Viable Product is often the best...</p><p>📌[22:57]Recognize when you need to recharge</p><p>📌[23:53]Missed Goal and grew by 72%!</p><p>📌[24:12]Finding your wins... They're there!!</p><p>📌[27:22]Heart of Service in every position in our company</p><p>📌[29:09]Don't forget to share with your techs that their work matters &amp; the importance of their work...</p><p>📌[29:43]Ask your techs to share a great service experience that you had?</p><p>📌[30:50]What's Susan's biggest struggle with her staff?</p><p>📌[31:13]Scheduling her time is her biggest struggle...</p><p>📌[31:53]They started running all of their applicants through HireBus. And she prioritizes customer service</p><p>📌[32:09]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fgo.hirebus.com%2F%3Ffbclid%3DIwAR1-wE1sdJ_zDJZFxN34Wt9cFj7WfF1KXtxquNVb37potl3fCcJVpvlC82I&amp;h=AT0tz2RnYjvhbNlggPkNrm2wkbFrQpbcBv-sUVY6mh0eCYk24ZQ3kqhORFU8iftJkHojBaOXwUuSJwu_Skw4E-Ljs9lCMzTfUkKd2GlyZ3Prxa2FT_gp9QDlDoCpBBn8PDh0&amp;__tn__=R-R&amp;c[0]=AT3V7uBiYi76t3FzEfhy2pwU6LB-Y-nlVGMg4HETSYSRar25Y8XtWMiyUdRoAXXL79gJeFgg4CygMwgVhgKNfk_SWagEl7VsUKd3N9rgkotSRq8PBkKEzpotl537x0ZLSYHaKjaJjSadBstb3DsMibhBPESc8fozGhzBDx7tX-YDXBolPc0CSEKajqx7SVoyGJE8kTocigNsOUy9p-5pgcNk" rel="noopener noreferrer" target="_blank">https://go.hirebus.com/</a></p><p>📌[32:57]She focuses on her internal customers, and bragging on them...</p><p>📌[34:12]She LOVES her employees....</p><p>📌[36:01]It's the little things that really make an impact...</p><p>📌[37:50]It's often our fault as the leader that we didn't communicate well....</p><p>📌[42:52]Marketing homework: Listen to your clients, leave space to hear them... When you listen actively - the client will tell you what they need and what they want.</p><p>📌[45:44]Finance Homework: Find the wins for yourself and those closest to you.</p><p>📌[46:06]Systems Homework: If you're in growth mode... Embrace the chaos!</p><p>📌[46:30]People Homework: If you don't have a "favorites" form - send one out to your team...</p><p>📌[48:51]Susan Homework: Would love to give away a clarity call.</p><p>📌[48:57]"If you need help ask, and if you don't prove it!"</p><p>📌[49:49]Susan is offering to ask you some thoughtful questions to help you get unstuck and clear.</p><p>📌[51:18]How to get ahold of Susan - susan@washwilmington.com</p><p>📌[52:17]Quote of the Week, "What do you want, why do you want it, and then how do you do it!" Susan Best</p><p><strong class="ql-size-large">⭐Quote of the Week⭐</strong></p><p>"What do you want, why do you want it and how do you do it?" - Susan Lackey Best</p><p><strong class="ql-size-large">⇩ Resources ⇩</strong></p><p>✯ Susan Lackey Best with  <a href="https://washwilmington.com/" rel="noopener noreferrer" target="_blank">https://washwilmington.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-132-susan-lackey-best]]></link><guid isPermaLink="false">ebbeeab9-96c9-4d84-89a2-8d92b667a80b</guid><itunes:image href="https://artwork.captivate.fm/0b8ed01a-5db4-4aa8-b33a-c69a736ebafb/GbgWohguxxErzKlcIZwAnVbJ.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 27 Feb 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/37397797-40da-4ff7-a0ae-4018d791b43d/Ep-132-best-Audio-converted.mp3" length="127484205" type="audio/mpeg"/><itunes:duration>53:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>84</itunes:episode><itunes:season>2</itunes:season><podcast:episode>84</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 131 Andrew Miller</title><itunes:title>Ep 131 Andrew Miller</itunes:title><description><![CDATA[<p><strong>Andrew Miller</strong> is an entrepreneur and tech enthusiast. He is the co-founder of Service Ally, a done-for-you program designed to help home service businesses build recurring revenue. In addition, Andrew is also the founder of Blue Renegade, a no-code development agency that specializes in integrating and automating small business tech stacks while also building MVPs for startups. Andrew's passion for helping others create meaningful and automated systems is rooted in his belief that it can lead to more fulfilling and impactful lives. He is particularly interested in experimenting with A.I. tools and is always eager to learn about new technologies and their potential applications. When he is not working, Andrew enjoys hiking in the Pacific Northwest, playing board games, and reading.</p><p><strong>Time Stamps:</strong></p><p>📌[7:31]&nbsp;Marketing: How to Market Recurring Service?</p><p>📌[9:12]For Recurring Revenue - Keep it simple and make it easy to operate &amp; automate on the backend...</p><p>📌[9:48]Plug for our favorite sales system software --&gt;&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fresponsibid.com%2F%3Ffbclid%3DIwAR2DnDeTy3EXOSvuOrmf8_hzYOlAjUCyDEmwMqP4cMzlYngQke40dmpqpl0&amp;h=AT2fk-72AOwKUFEwhY0_SxpkjWZxV1PJaBA6cQgyruplFEYQRXU7MI-S3is7D4ltF7ihB-DWqEw5u6rn1Q-YGaEphYBTcuPnYt2HwusLPbKjyOQHQkHsNIX7Fm7vvukRICRm&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://responsibid.com/</a></p><p>📌[12:13]How to keep the marketing pushes simple and consistent.... 15-20 touch points pushing the membership</p><p>📌[13:15]How to simplify the terms of recurring service....</p><p>📌[15:32]What are the benefits of the program? What are the highlights?</p><p>📌[18:44]Why chasing recurring revenue is so important...</p><p>📌[19:10]We focus so much on chasing new customers and now are focusing on keeping them...</p><p>📌[21:43]The power of predictable revenue!</p><p>📌[24:54]Your selling goodwill when you think about a membership</p><p>📌[25:44]Keep it simple, keep it customer focused</p><p>📌[29:25]A system that runs on auto-pilot but also transforms our lives...</p><p>📌[29:48]&nbsp;What is the human components of membership programs...</p><p>📌[30:19]An automation should not take away from the human experience</p><p>📌[33:08]<a href="https://en.wikipedia.org/wiki/Turing_test?fbclid=IwAR1pylVp9qfXb_fu-2AMybopiNY93yMdcp6bbtFt4Nbq4NkXSCWDTV6zl-8" rel="noopener noreferrer" target="_blank">https://en.wikipedia.org/wiki/Turing_test</a></p><p>📌[34:58]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fcustomgpt.ai%2F%3Ffbclid%3DIwAR0yV0sO7cK_keHzqxw7G_93il5A38zx5qN8XOEOtlY0ltFk5hCkaKxOCmE&amp;h=AT207_G-PskD4abT0dVPFqMb2p6Pvuq9rgHbmzxJEMmLaOvCYIZ8OhfPpEOh96vsz3gNNH063vWZ7aeI6dAqyg9aF62XWSfiMlSMwoTkk3-GYn_I1TrRlxIAB7TYdvk8xBDl&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://customgpt.ai/</a></p><p>📌[39:08]sup homie... we miss your face!</p><p>📌[39:53]All of the options available for using AI in your business</p><p>📌[40:08]A chat bot in the recruiting system...</p><p>📌[40:18]A chat bot in the training program</p><p>📌[41:17]Writing out a job listing, job description, assessment test, etc...</p><p>📌[41:42]<a href="https://www.perceptionpredict.ai/?fbclid=IwAR38zwyrYewKG_Go20vVyWo3Y7bMj_tDLL03WYKIwjAo4nSEOKEoF7nykyM" rel="noopener noreferrer" target="_blank">https://www.perceptionpredict.ai/</a></p><p>📌[42:07]What happens when you shift your focus to employee retention?</p><p>📌[43:17]Surveying customers &amp; employees....</p><p>📌[43:43]&nbsp;When was the last time you asked your customers what do you want?</p><p>📌[47:43]For companies with less than 25 employees Martha prefers to survey employees in person vs an automated survey</p><p>📌[53:13]How Andrew surveys himself... from -2 to 2...</p><p>📌[53:55]When you do a survey of -2 to 2... It takes the average of 6 or 7 out of it...</p><p>📌[56:25]Energy Management Hacks from Andrew...]]></description><content:encoded><![CDATA[<p><strong>Andrew Miller</strong> is an entrepreneur and tech enthusiast. He is the co-founder of Service Ally, a done-for-you program designed to help home service businesses build recurring revenue. In addition, Andrew is also the founder of Blue Renegade, a no-code development agency that specializes in integrating and automating small business tech stacks while also building MVPs for startups. Andrew's passion for helping others create meaningful and automated systems is rooted in his belief that it can lead to more fulfilling and impactful lives. He is particularly interested in experimenting with A.I. tools and is always eager to learn about new technologies and their potential applications. When he is not working, Andrew enjoys hiking in the Pacific Northwest, playing board games, and reading.</p><p><strong>Time Stamps:</strong></p><p>📌[7:31]&nbsp;Marketing: How to Market Recurring Service?</p><p>📌[9:12]For Recurring Revenue - Keep it simple and make it easy to operate &amp; automate on the backend...</p><p>📌[9:48]Plug for our favorite sales system software --&gt;&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fresponsibid.com%2F%3Ffbclid%3DIwAR2DnDeTy3EXOSvuOrmf8_hzYOlAjUCyDEmwMqP4cMzlYngQke40dmpqpl0&amp;h=AT2fk-72AOwKUFEwhY0_SxpkjWZxV1PJaBA6cQgyruplFEYQRXU7MI-S3is7D4ltF7ihB-DWqEw5u6rn1Q-YGaEphYBTcuPnYt2HwusLPbKjyOQHQkHsNIX7Fm7vvukRICRm&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://responsibid.com/</a></p><p>📌[12:13]How to keep the marketing pushes simple and consistent.... 15-20 touch points pushing the membership</p><p>📌[13:15]How to simplify the terms of recurring service....</p><p>📌[15:32]What are the benefits of the program? What are the highlights?</p><p>📌[18:44]Why chasing recurring revenue is so important...</p><p>📌[19:10]We focus so much on chasing new customers and now are focusing on keeping them...</p><p>📌[21:43]The power of predictable revenue!</p><p>📌[24:54]Your selling goodwill when you think about a membership</p><p>📌[25:44]Keep it simple, keep it customer focused</p><p>📌[29:25]A system that runs on auto-pilot but also transforms our lives...</p><p>📌[29:48]&nbsp;What is the human components of membership programs...</p><p>📌[30:19]An automation should not take away from the human experience</p><p>📌[33:08]<a href="https://en.wikipedia.org/wiki/Turing_test?fbclid=IwAR1pylVp9qfXb_fu-2AMybopiNY93yMdcp6bbtFt4Nbq4NkXSCWDTV6zl-8" rel="noopener noreferrer" target="_blank">https://en.wikipedia.org/wiki/Turing_test</a></p><p>📌[34:58]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fcustomgpt.ai%2F%3Ffbclid%3DIwAR0yV0sO7cK_keHzqxw7G_93il5A38zx5qN8XOEOtlY0ltFk5hCkaKxOCmE&amp;h=AT207_G-PskD4abT0dVPFqMb2p6Pvuq9rgHbmzxJEMmLaOvCYIZ8OhfPpEOh96vsz3gNNH063vWZ7aeI6dAqyg9aF62XWSfiMlSMwoTkk3-GYn_I1TrRlxIAB7TYdvk8xBDl&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://customgpt.ai/</a></p><p>📌[39:08]sup homie... we miss your face!</p><p>📌[39:53]All of the options available for using AI in your business</p><p>📌[40:08]A chat bot in the recruiting system...</p><p>📌[40:18]A chat bot in the training program</p><p>📌[41:17]Writing out a job listing, job description, assessment test, etc...</p><p>📌[41:42]<a href="https://www.perceptionpredict.ai/?fbclid=IwAR38zwyrYewKG_Go20vVyWo3Y7bMj_tDLL03WYKIwjAo4nSEOKEoF7nykyM" rel="noopener noreferrer" target="_blank">https://www.perceptionpredict.ai/</a></p><p>📌[42:07]What happens when you shift your focus to employee retention?</p><p>📌[43:17]Surveying customers &amp; employees....</p><p>📌[43:43]&nbsp;When was the last time you asked your customers what do you want?</p><p>📌[47:43]For companies with less than 25 employees Martha prefers to survey employees in person vs an automated survey</p><p>📌[53:13]How Andrew surveys himself... from -2 to 2...</p><p>📌[53:55]When you do a survey of -2 to 2... It takes the average of 6 or 7 out of it...</p><p>📌[56:25]Energy Management Hacks from Andrew Miller</p><p>📌[1:00:53]Finance Homework: Look at what your business is worth. What can you do today to change that number?</p><p>📌[1:03:01]Marketing Homework: What service do you currently have that you can turn into a Recurring Service</p><p>📌[1:03:26]Systems Homework: Look into Custom GPT</p><p>📌[1:05:11]People Homework: Add in automated reminders for one on ones with your employees. Mine were at the end of training, 1 mo, 3 mo, 6 mo and 12 mo</p><p>📌[1:05:26]Andrew's Homework: What do you want, where are you going, and how do you get there?</p><p>📌[1:06:07]Andrew's Homework: What do I want my business to look like when I sell?</p><p>📌[1:07:40]How to get in touch with Andrew: servicealley.io</p><p>📌[1:07:49]<a href="https://calendly.com/serviceally/strategy-session?month=2023-02&amp;fbclid=IwAR0dr5jeUcC4NxU-Jj_Pn8CcLJsQEbEztsB5m9BFtPzCHTknuSNKsuIrpnQ" rel="noopener noreferrer" target="_blank">https://calendly.com/serviceally/strategy-session...</a></p><p><strong>⭐Quote of the Week⭐</strong></p><p>Paradox of Automation: the more efficient the Automated system, the more crucial the contribution of the human operators of that system.</p><p>— Josh Kaufman</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Andrew Miller with <a href="https://my.captivate.fm/www.hellogroundwork.com" rel="noopener noreferrer" target="_blank">www.hellogroundwork.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/Andrew Miller]]></link><guid isPermaLink="false">7515c04b-4515-4b04-902a-a666960a49b1</guid><itunes:image href="https://artwork.captivate.fm/5bb4eaff-f2ea-4000-9d85-e7f5f337098b/CijjCj_3tIL5WecRDivs8fxm.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 20 Feb 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c7c13fe8-8b11-4b0b-89e9-0036f81d1013/Ep-131-converted.mp3" length="166669485" type="audio/mpeg"/><itunes:duration>01:09:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>83</itunes:episode><itunes:season>2</itunes:season><podcast:episode>83</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 130 Jeff Wraley</title><itunes:title>Ep 130 Jeff Wraley</itunes:title><description><![CDATA[<p><strong>Jeff Wraley</strong> is passionate about technology in the trades. Bringing innovation to small business owners and seeing them gain efficiency and improve their profitability lights me up. Many of the stereotypes of the construction industry are simply no longer true. And homeowners’ expectations of what it looks like “buy” home improvement or maintenance service have also changed radically. I lead a team that is helping contractors adapt to these changes and quickly bring value to their customers.</p><p><strong>Time Stamps:</strong></p><p>📌[3:04]<a href="https://www.hellogroundwork.com/?fbclid=IwAR0k4fGjkZSweIHHGvNZLZiHdpvfNtIJYYcHBNRLZLyhjAUHivUkas9vnzw" rel="noopener noreferrer" target="_blank">https://www.hellogroundwork.com/</a></p><p>📌[5:43]we love you danit!</p><p>📌[7:35]How are they getting clients to send in videos of their projects?</p><p>📌[9:34]Most people want more information and they don't really want to talk to you to get it...</p><p>📌[15:25]morning Drew!</p><p>📌[16:09]Getting the visuals of the home sets everything up for success...</p><p>📌[18:50]So many opportunities to use these videos... Before Pictures, Inspection Reports, Video testimonials, etc</p><p>📌[23:52]how to shorten the sales cycle?</p><p>📌[24:08]how to personalize your automations...</p><p>📌[25:44]start with a welcome video</p><p>📌[26:18]it's a custom selfie-style video</p><p>📌[28:44]asking the client to do their video and give the client instructions on how to shoot their own video</p><p>📌[28:51]you build trust faster...</p><p>📌[30:21]putting a personal touch &amp; face on the sales process can be huge!</p><p>📌[33:30]Difference between a CRM and an estimating tool?</p><p>📌[35:52]The role of Zapier in keeping everything integrated through an open API</p><p>📌[41:04]Gone are the days of in-home estimates...</p><p>📌[46:09]Your clients want a seamless sales process.... And a tool like Groundwork could be a real differentiator.</p><p>📌[54:03]Marketing/Sales Homework: Add video/the human component into your sales process...</p><p>📌[55:47]Finance Homework: Look at your follow up process - is it a reflection of you?</p><p>📌[56:14]Systems Homework: Check out the integrations of Groundwork</p><p>📌[57:13]Check out&nbsp;<a href="https://www.shinysherpa.com/?r_done=1&amp;fbclid=IwAR14DaiY_e4tMxY-kpJH9MTq77Ub3ao-FoustVJOFwCt9ZRIwy-jp35Lh18" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/?r_done=1</a>&nbsp;to customize your follow ups</p><p>📌[58:21]Martha's homework - what are the differentiators in your sales process?</p><p>📌[58:54]books mentioned: "visual sale" by marcus sheridan. "never lose a customer again" by Joey Coleman</p><p>📌[59:05]<a href="https://www.hellogroundwork.com/resources?fbclid=IwAR2JkoZODHVmVtmCCCyrPZqW6lB7HAPC2eoNgKpQajSttuF3LR_tvtQKhP0" rel="noopener noreferrer" target="_blank">https://www.hellogroundwork.com/resources</a></p><p>📌[59:45]Just ask your customer....</p><p>📌[1:00:40]Reach Jeff at jeff@hellogroundwork.com</p><p>⭐Quote of the Week⭐</p><p>"The customer experience is the Next competitive battleground -Jerry Gregoire</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Jeff Wraley with <a href="www.hellogroundwork.com" rel="noopener noreferrer" target="_blank">www.hellogroundwork.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener...]]></description><content:encoded><![CDATA[<p><strong>Jeff Wraley</strong> is passionate about technology in the trades. Bringing innovation to small business owners and seeing them gain efficiency and improve their profitability lights me up. Many of the stereotypes of the construction industry are simply no longer true. And homeowners’ expectations of what it looks like “buy” home improvement or maintenance service have also changed radically. I lead a team that is helping contractors adapt to these changes and quickly bring value to their customers.</p><p><strong>Time Stamps:</strong></p><p>📌[3:04]<a href="https://www.hellogroundwork.com/?fbclid=IwAR0k4fGjkZSweIHHGvNZLZiHdpvfNtIJYYcHBNRLZLyhjAUHivUkas9vnzw" rel="noopener noreferrer" target="_blank">https://www.hellogroundwork.com/</a></p><p>📌[5:43]we love you danit!</p><p>📌[7:35]How are they getting clients to send in videos of their projects?</p><p>📌[9:34]Most people want more information and they don't really want to talk to you to get it...</p><p>📌[15:25]morning Drew!</p><p>📌[16:09]Getting the visuals of the home sets everything up for success...</p><p>📌[18:50]So many opportunities to use these videos... Before Pictures, Inspection Reports, Video testimonials, etc</p><p>📌[23:52]how to shorten the sales cycle?</p><p>📌[24:08]how to personalize your automations...</p><p>📌[25:44]start with a welcome video</p><p>📌[26:18]it's a custom selfie-style video</p><p>📌[28:44]asking the client to do their video and give the client instructions on how to shoot their own video</p><p>📌[28:51]you build trust faster...</p><p>📌[30:21]putting a personal touch &amp; face on the sales process can be huge!</p><p>📌[33:30]Difference between a CRM and an estimating tool?</p><p>📌[35:52]The role of Zapier in keeping everything integrated through an open API</p><p>📌[41:04]Gone are the days of in-home estimates...</p><p>📌[46:09]Your clients want a seamless sales process.... And a tool like Groundwork could be a real differentiator.</p><p>📌[54:03]Marketing/Sales Homework: Add video/the human component into your sales process...</p><p>📌[55:47]Finance Homework: Look at your follow up process - is it a reflection of you?</p><p>📌[56:14]Systems Homework: Check out the integrations of Groundwork</p><p>📌[57:13]Check out&nbsp;<a href="https://www.shinysherpa.com/?r_done=1&amp;fbclid=IwAR14DaiY_e4tMxY-kpJH9MTq77Ub3ao-FoustVJOFwCt9ZRIwy-jp35Lh18" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/?r_done=1</a>&nbsp;to customize your follow ups</p><p>📌[58:21]Martha's homework - what are the differentiators in your sales process?</p><p>📌[58:54]books mentioned: "visual sale" by marcus sheridan. "never lose a customer again" by Joey Coleman</p><p>📌[59:05]<a href="https://www.hellogroundwork.com/resources?fbclid=IwAR2JkoZODHVmVtmCCCyrPZqW6lB7HAPC2eoNgKpQajSttuF3LR_tvtQKhP0" rel="noopener noreferrer" target="_blank">https://www.hellogroundwork.com/resources</a></p><p>📌[59:45]Just ask your customer....</p><p>📌[1:00:40]Reach Jeff at jeff@hellogroundwork.com</p><p>⭐Quote of the Week⭐</p><p>"The customer experience is the Next competitive battleground -Jerry Gregoire</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Jeff Wraley with <a href="www.hellogroundwork.com" rel="noopener noreferrer" target="_blank">www.hellogroundwork.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-130-jeff-wraley]]></link><guid isPermaLink="false">454b2b1d-35e6-4122-93c3-a279a2191a55</guid><itunes:image href="https://artwork.captivate.fm/a0ee0e47-6272-425b-a8b6-a68db1dcbdfd/Zhq4E6FAAjGDJCttyiH3qqqx.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 06 Feb 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c126cc81-e399-4f1f-8cd9-6336d1c3678e/Ep-130-Jeff-converted.mp3" length="150388845" type="audio/mpeg"/><itunes:duration>01:02:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>82</itunes:episode><itunes:season>2</itunes:season><podcast:episode>82</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 129 Join us in the Fight Club as we go OLD SCHOOL!</title><itunes:title>Ep 129 Join us in the Fight Club as we go OLD SCHOOL!</itunes:title><description><![CDATA[<p>You know it....it's the 4 founding members of Fight Club, going old school, and sharing some epic&nbsp;admin wins straight out of Admin Bootcamp Adventure!</p><p><strong>Time Stamps:</strong></p><p>📌[0:54]Amanda Powell - Director of Training at Power Selling Pros&nbsp;</p><p>📌[1:11]Helps home service companies win the moments and book more calls!</p><p>📌[8:49]86% of consumers will pay more for better customer service</p><p>📌[16:42]Say what you CAN do - not what you can't</p><p>📌[27:04]Fast is Slow on the phone....</p><p>📌[28:29]Call times get reduced once they consistently follow their call flow..</p><p>📌[29:52]<a href="https://powersellingpros.com/?fbclid=IwAR2aG2RrhD-oKhuNUHX1TAN92oF5_GpU3flCFYcfXO03CC6ouRpb7Px_Weg" rel="noopener noreferrer" target="_blank">https://powersellingpros.com/</a></p><p>📌[33:15]Investing in your people with training can help not only your conversion rate but your retention</p><p>📌[35:14]Coaching CSRs to just ask... Can completely change their lives!</p><p>📌[35:46]Are you interested in saving money today with our membership program?"</p><p>📌[35:58]"Are you paying member pricing or regular pricing today?"</p><p>📌[38:49]Admin Bootcamp Adventure coming up February 9 and 10 in Orlando, Florida</p><p>📌[40:39]<a href="http://adminbootcampadventure.com/?fbclid=IwAR28y91GOVeNpSKuZDRZGigu37YQILydSbEH57JqWwzJN3XY5bKOfqnu1Vc" rel="noopener noreferrer" target="_blank">http://adminbootcampadventure.com/</a></p><p>📌[44:03]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fgutter-con.com%2F%3Ffbclid%3DIwAR1XJ8XzDqtocf4zTLJuAN7tNI50jqUWHDKTIKbiLhMD2M_cYp6gYMGjAsI&amp;h=AT1oqBBVfhoSp5UfO6y5uBY61FmUQTr-UvrVZyfwckCcXoZTi9vcrNUfhRGO10su6rWyOMJ6QzeAac0tzHPImRJJPyVSPFxc2Ie-E65WplUVIjN9-fb9WbmUxYEHifcza1O_&amp;__tn__=R]-R&amp;c[0]=AT1B0l1Pf2dSmNfRM_eQb6PCMXmzVhRbXmWHBO6Scb4XkOxwWXtjbnfLDjMGV0Sb0kpqJWLnREOMDxTtusxS-RAHOC_fn1y3sVLGZrCR-GGnKtCXm-e6DrcEVIQQ-EP9sPjzyK9ysEiWmeoGB6t3udGdMrTtvTsdR5mgoMHED8qb4Kkb7fc_Cp847bHMZwzH2g76HXHGSgr-HEl25MCOI3E" rel="noopener noreferrer" target="_blank">https://gutter-con.com/</a></p><p>📌[44:43]Marketing Homework - How are you building value?</p><p>📌[46:32]Finance Homework - listen to a call - praise how they build empathy</p><p>📌[46:42]Systems Homework - Check out Power Selling Pros</p><p>📌[47:12]People Homework - What are you frustrated about your CSR? Have you given them the training to be successful?</p><p>📌[47:30]Sales Homework - DON'T get the address right away!</p><p>📌[48:03]Email Amanda powell@powersellingpros.com</p><p><strong>Quote of the Week</strong></p><p>"What if we invest in developing our people and they leave us? What if we don't and they stay?"</p><p><strong>⇩ Resources ⇩</strong></p><p> ✯Amanda Powell With <a href="https://powersellingpros.com/?fbclid=IwAR2aG2RrhD-oKhuNUHX1TAN92oF5_GpU3flCFYcfXO03CC6ouRpb7Px_Weg" rel="noopener noreferrer" target="_blank">Powersellingpros</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a...]]></description><content:encoded><![CDATA[<p>You know it....it's the 4 founding members of Fight Club, going old school, and sharing some epic&nbsp;admin wins straight out of Admin Bootcamp Adventure!</p><p><strong>Time Stamps:</strong></p><p>📌[0:54]Amanda Powell - Director of Training at Power Selling Pros&nbsp;</p><p>📌[1:11]Helps home service companies win the moments and book more calls!</p><p>📌[8:49]86% of consumers will pay more for better customer service</p><p>📌[16:42]Say what you CAN do - not what you can't</p><p>📌[27:04]Fast is Slow on the phone....</p><p>📌[28:29]Call times get reduced once they consistently follow their call flow..</p><p>📌[29:52]<a href="https://powersellingpros.com/?fbclid=IwAR2aG2RrhD-oKhuNUHX1TAN92oF5_GpU3flCFYcfXO03CC6ouRpb7Px_Weg" rel="noopener noreferrer" target="_blank">https://powersellingpros.com/</a></p><p>📌[33:15]Investing in your people with training can help not only your conversion rate but your retention</p><p>📌[35:14]Coaching CSRs to just ask... Can completely change their lives!</p><p>📌[35:46]Are you interested in saving money today with our membership program?"</p><p>📌[35:58]"Are you paying member pricing or regular pricing today?"</p><p>📌[38:49]Admin Bootcamp Adventure coming up February 9 and 10 in Orlando, Florida</p><p>📌[40:39]<a href="http://adminbootcampadventure.com/?fbclid=IwAR28y91GOVeNpSKuZDRZGigu37YQILydSbEH57JqWwzJN3XY5bKOfqnu1Vc" rel="noopener noreferrer" target="_blank">http://adminbootcampadventure.com/</a></p><p>📌[44:03]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fgutter-con.com%2F%3Ffbclid%3DIwAR1XJ8XzDqtocf4zTLJuAN7tNI50jqUWHDKTIKbiLhMD2M_cYp6gYMGjAsI&amp;h=AT1oqBBVfhoSp5UfO6y5uBY61FmUQTr-UvrVZyfwckCcXoZTi9vcrNUfhRGO10su6rWyOMJ6QzeAac0tzHPImRJJPyVSPFxc2Ie-E65WplUVIjN9-fb9WbmUxYEHifcza1O_&amp;__tn__=R]-R&amp;c[0]=AT1B0l1Pf2dSmNfRM_eQb6PCMXmzVhRbXmWHBO6Scb4XkOxwWXtjbnfLDjMGV0Sb0kpqJWLnREOMDxTtusxS-RAHOC_fn1y3sVLGZrCR-GGnKtCXm-e6DrcEVIQQ-EP9sPjzyK9ysEiWmeoGB6t3udGdMrTtvTsdR5mgoMHED8qb4Kkb7fc_Cp847bHMZwzH2g76HXHGSgr-HEl25MCOI3E" rel="noopener noreferrer" target="_blank">https://gutter-con.com/</a></p><p>📌[44:43]Marketing Homework - How are you building value?</p><p>📌[46:32]Finance Homework - listen to a call - praise how they build empathy</p><p>📌[46:42]Systems Homework - Check out Power Selling Pros</p><p>📌[47:12]People Homework - What are you frustrated about your CSR? Have you given them the training to be successful?</p><p>📌[47:30]Sales Homework - DON'T get the address right away!</p><p>📌[48:03]Email Amanda powell@powersellingpros.com</p><p><strong>Quote of the Week</strong></p><p>"What if we invest in developing our people and they leave us? What if we don't and they stay?"</p><p><strong>⇩ Resources ⇩</strong></p><p> ✯Amanda Powell With <a href="https://powersellingpros.com/?fbclid=IwAR2aG2RrhD-oKhuNUHX1TAN92oF5_GpU3flCFYcfXO03CC6ouRpb7Px_Weg" rel="noopener noreferrer" target="_blank">Powersellingpros</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-129-join-us-in-the-fight-club-as-we-go-old-school]]></link><guid isPermaLink="false">048128be-b274-4406-a22b-44930f2691cb</guid><itunes:image href="https://artwork.captivate.fm/fece1348-2f73-4b6e-b830-d155fae9b308/IuzGSdDjmoxbb9KIhZq5vFnp.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 30 Jan 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/1c753a95-8cad-4612-9d6c-65a7568face9/Ep-129-Fc4B-Old-School-converted.mp3" length="119268876" type="audio/mpeg"/><itunes:duration>49:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>81</itunes:episode><itunes:season>2</itunes:season><podcast:episode>81</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 128 Barry Hartman</title><itunes:title>Ep 128 Barry Hartman</itunes:title><description><![CDATA[<p><strong>Barry Hartman</strong> Former professional snowboarder (and new bestie to Meaghan Likes) Barry Hartman is the co-founder of 505-Junk.  Starting out of his parent’s basement in 2011.  Barry and his partners have grown 505-Junk to nearly 4 Million in revenue while maintaining some pretty inspiring philanthropic priorities and work-life balance. “Our biggest success has been growing 505-Junk into a systemized self-sustaining organization that is capable of employing great people,” says Barry. “It keeps everyone motivated, disciplined and eager to help our clients. Having our employees tell us that they love their job and hearing from our clients that love our staff, means everything to me!”</p><p><strong>Time Stamps:</strong></p><p>📌[7:24]Barry plans early and often - so in Q4 he knew exactly how many leads he was going for in Q1</p><p>📌[7:50]How Barry got into multi-year commercial contracts</p><p>📌[8:17]How Barry makes business decisions based on his company values...</p><p>📌[9:57]Check out Barry's core values....</p><p>📌[24:25]Barry Starts with the budget and specifically with the breakeven point</p><p>📌[24:30]For Planning - start with the budget, figure out your breakeven point, look at your pricing, indicates gross profit, then they build a leads plan for a revenue plan, once they have the budget they build out the strategic plan for the year...</p><p>📌[27:23]Biggest Takeaways from BTA Winter Summit...</p><p>📌[27:33]Rename to Breakthrough Session...</p><p>📌[28:27]How to Uplevel your team?</p><p>📌[30:57]Employee Development Plan... The goal of the end of the plan is to have a one page plan - own personal mission &amp; vision, values, BHAG, 5-year goals, career alignment, etc...</p><p>📌[32:19]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR3EaMQ6qdf5wX_QkNou1CTke1Hj96LkdbPErwkdt09dEu8s9Sv1kVXNyTU" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>📌[33:32]Barry grew up with the values of not having a negative contribution to the landfill...</p><p>📌[34:35]Barry runs his business by "Doing the Right Thing" to Recycle</p><p>📌[36:33]How Barry fills buckets on his team</p><p>📌[36:42]We would love to have you stop by Kristina an meet all the new campers!!</p><p>📌[38:39]Painted Picture - annual plan, quarterly, and bi-weekly goal setting &amp; review meetings.. While it's a system, they add in touch feely questions - like "how are you really feeling?"</p><p>📌[41:57]If you lack empathy... You can't be a good leader</p><p>📌[42:52]Alignment of when you help people win, you win....</p><p>📌[50:51]Marketing Homework: Print out your Core Values</p><p>📌[51:08]Finance Homework: What's your painted Picture?</p><p>📌[51:21]Systems Homework: Fill out your one-page miracle</p><p>📌[52:13]People Homework: What all do you do for your employees? What is relationship building vs transactional? Shoot for 50/50....</p><p>📌[53:26]Barry Homework: How do you implement an employee development plan? A one-page plan for each employee brings a new energy to the office</p><p>📌[54:27]Personality Style Indicator:&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fcrgleader.com%2Fpersonal-style-indicator%2F%3Ffbclid%3DIwAR17tOGrysqCqzPkJtYSbfI5kXXN7F8gQOtaM9E3t5SdkOeRlnMCqM2JSTQ&amp;h=AT0i4ue696lk7QAcnwESISvYC19y4-by0ImnmHQhypkSXmW9oH6DjU_7PoTecJPYCORBChnM-aBD4duTGpHyt25aa7pveBbnzHCQX_xXbMwZd40E4LfCv57KxmSf2l6yqaZA&amp;__tn__=R]-R&amp;c[0]=AT2xJBctiT-Jr7MW-zpLUH7y2f3XGEgdCnQFCt-bhx4Cue1F9pRLfgkFvXmd-tZ_FHXvD6VYJraqFlh3ZPLB72-YA6lPNXC8Vl1I_WbDKMAsOxDtp8TSDHZ-wRh1lPQSV-mGWRHYYAQX3OOp3i3Vxatr0kq01xH7h6dvHliW-y75xvk99zENumt8nhDmTpBHAf25lstSvIN045QDK3QUkIkk" rel="noopener noreferrer" target="_blank">https://crgleader.com/personal-style-indicator/</a></p><p>📌[55:57]How to get ahold of Barry? Find him on Barry Hartman with 505-Junk</p><p>📌[56:45]<a...]]></description><content:encoded><![CDATA[<p><strong>Barry Hartman</strong> Former professional snowboarder (and new bestie to Meaghan Likes) Barry Hartman is the co-founder of 505-Junk.  Starting out of his parent’s basement in 2011.  Barry and his partners have grown 505-Junk to nearly 4 Million in revenue while maintaining some pretty inspiring philanthropic priorities and work-life balance. “Our biggest success has been growing 505-Junk into a systemized self-sustaining organization that is capable of employing great people,” says Barry. “It keeps everyone motivated, disciplined and eager to help our clients. Having our employees tell us that they love their job and hearing from our clients that love our staff, means everything to me!”</p><p><strong>Time Stamps:</strong></p><p>📌[7:24]Barry plans early and often - so in Q4 he knew exactly how many leads he was going for in Q1</p><p>📌[7:50]How Barry got into multi-year commercial contracts</p><p>📌[8:17]How Barry makes business decisions based on his company values...</p><p>📌[9:57]Check out Barry's core values....</p><p>📌[24:25]Barry Starts with the budget and specifically with the breakeven point</p><p>📌[24:30]For Planning - start with the budget, figure out your breakeven point, look at your pricing, indicates gross profit, then they build a leads plan for a revenue plan, once they have the budget they build out the strategic plan for the year...</p><p>📌[27:23]Biggest Takeaways from BTA Winter Summit...</p><p>📌[27:33]Rename to Breakthrough Session...</p><p>📌[28:27]How to Uplevel your team?</p><p>📌[30:57]Employee Development Plan... The goal of the end of the plan is to have a one page plan - own personal mission &amp; vision, values, BHAG, 5-year goals, career alignment, etc...</p><p>📌[32:19]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR3EaMQ6qdf5wX_QkNou1CTke1Hj96LkdbPErwkdt09dEu8s9Sv1kVXNyTU" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>📌[33:32]Barry grew up with the values of not having a negative contribution to the landfill...</p><p>📌[34:35]Barry runs his business by "Doing the Right Thing" to Recycle</p><p>📌[36:33]How Barry fills buckets on his team</p><p>📌[36:42]We would love to have you stop by Kristina an meet all the new campers!!</p><p>📌[38:39]Painted Picture - annual plan, quarterly, and bi-weekly goal setting &amp; review meetings.. While it's a system, they add in touch feely questions - like "how are you really feeling?"</p><p>📌[41:57]If you lack empathy... You can't be a good leader</p><p>📌[42:52]Alignment of when you help people win, you win....</p><p>📌[50:51]Marketing Homework: Print out your Core Values</p><p>📌[51:08]Finance Homework: What's your painted Picture?</p><p>📌[51:21]Systems Homework: Fill out your one-page miracle</p><p>📌[52:13]People Homework: What all do you do for your employees? What is relationship building vs transactional? Shoot for 50/50....</p><p>📌[53:26]Barry Homework: How do you implement an employee development plan? A one-page plan for each employee brings a new energy to the office</p><p>📌[54:27]Personality Style Indicator:&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fcrgleader.com%2Fpersonal-style-indicator%2F%3Ffbclid%3DIwAR17tOGrysqCqzPkJtYSbfI5kXXN7F8gQOtaM9E3t5SdkOeRlnMCqM2JSTQ&amp;h=AT0i4ue696lk7QAcnwESISvYC19y4-by0ImnmHQhypkSXmW9oH6DjU_7PoTecJPYCORBChnM-aBD4duTGpHyt25aa7pveBbnzHCQX_xXbMwZd40E4LfCv57KxmSf2l6yqaZA&amp;__tn__=R]-R&amp;c[0]=AT2xJBctiT-Jr7MW-zpLUH7y2f3XGEgdCnQFCt-bhx4Cue1F9pRLfgkFvXmd-tZ_FHXvD6VYJraqFlh3ZPLB72-YA6lPNXC8Vl1I_WbDKMAsOxDtp8TSDHZ-wRh1lPQSV-mGWRHYYAQX3OOp3i3Vxatr0kq01xH7h6dvHliW-y75xvk99zENumt8nhDmTpBHAf25lstSvIN045QDK3QUkIkk" rel="noopener noreferrer" target="_blank">https://crgleader.com/personal-style-indicator/</a></p><p>📌[55:57]How to get ahold of Barry? Find him on Barry Hartman with 505-Junk</p><p>📌[56:45]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR1tW5bknsdC8Yy02jKINBh2CYTI4LQcX6XLQQX0w3oXS4GBuV1QJw8gogw" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>⭐Quote of the Week⭐</p><p>"Business has a responsibility to give back to the community." - Ben Cohen</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Barry Hartman : <a href="https://505junk.com/" rel="noopener noreferrer" target="_blank">https://505junk.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-128-barry-hartman]]></link><guid isPermaLink="false">b06b1b89-0ea9-4ddf-95c5-0468505f65fa</guid><itunes:image href="https://artwork.captivate.fm/bf1f3763-5124-41fc-bd99-beea1625edbc/9AWH4bbdKxFSlPKoXAeb06Im.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 23 Jan 2023 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6e3e685e-592a-4835-b833-955a8988f49c/Ep-128-Hartman-converted.mp3" length="142326765" type="audio/mpeg"/><itunes:duration>59:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>80</itunes:episode><itunes:season>2</itunes:season><podcast:episode>80</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Bonus Episode Fight Club 4 Business w/ Power Selling Pros Amanda Powell</title><itunes:title>Bonus Episode Fight Club 4 Business w/ Power Selling Pros Amanda Powell</itunes:title><description><![CDATA[<p>Are you ready for some life-changing tips for empowering your admin and adding to your Bottom Line</p>]]></description><content:encoded><![CDATA[<p>Are you ready for some life-changing tips for empowering your admin and adding to your Bottom Line</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/fight-club-4-business-w-power-selling-pros-amanda-powell]]></link><guid isPermaLink="false">e11580a6-812c-4a51-b6c3-5807d1da6ba8</guid><itunes:image href="https://artwork.captivate.fm/3658fe94-f96f-4b45-9ce2-5eec8fac333c/fri0xy5C4WQSnjw3DziLzhkD.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Sat, 21 Jan 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/0eee0c76-8bbf-4d75-beee-5bfcac4d9c68/FC4b-with-Amanda-converted.mp3" length="87076845" type="audio/mpeg"/><itunes:duration>36:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>79</itunes:episode><itunes:season>2</itunes:season><podcast:episode>79</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 127 Jonas Olsen</title><itunes:title>Ep 127 Jonas Olsen</itunes:title><description><![CDATA[<p>Owner/ President at Turf Badger and Owner and Founder at Olson's Pest Control.  And the 2022 Biggest Badass Service Autopilot Academy winner.</p><p><strong>Time Stamps:</strong></p><p>📌[7:24]Barry plans early and often - so in Q4 he knew exactly how many leads he was going for in Q1</p><p>📌[7:50]How Barry got into multi-year commercial contracts</p><p>📌[8:17]How Barry makes business decisions based on his company values...</p><p>📌[9:57]Check out Barry's core values....</p><p>📌[24:25]Barry Starts with the budget and specifically with the breakeven point</p><p>📌[24:30]For Planning - start with the budget, figure out your breakeven point, look at your pricing, indicates gross profit, then they build a leads plan for a revenue plan, once they have the budget they build out the strategic plan for the year...</p><p>📌[27:23]Biggest Takeaways from BTA Winter Summit...</p><p>📌[27:33]Rename to Breakthrough Session...</p><p>📌[28:27]How to Uplevel your team?</p><p>📌[30:57]Employee Development Plan... The goal of the end of the plan is to have a one page plan - own personal mission &amp; vision, values, BHAG, 5-year goals, career alignment, etc...</p><p>📌[32:19]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR0_TakG-lryxESvb8UyCqFj1kymvtNtqPlwcBPYm6w3h1j-TxewaVk-69E" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>📌[33:32]Barry grew up with the values of not having a negative contribution to the landfill...</p><p>📌[34:35]Barry runs his business by "Doing the Right Thing" to Recycle</p><p>📌[36:33]How Barry fills buckets on his team</p><p>📌[36:42]We would love to have you stop by Kristina an meet all the new campers!!</p><p>📌[38:39]Painted Picture - annual plan, quarterly, and bi-weekly goal setting &amp; review meetings.. While it's a system, they add in touch feely questions - like "how are you really feeling?"</p><p>📌[41:57]If you lack empathy... You can't be a good leader</p><p>📌[42:52]Alignment of when you help people win, you win....</p><p>📌[50:51]Marketing Homework: Print out your Core Values</p><p>📌[51:08]Finance Homework: What's your painted Picture?</p><p>📌[51:21]Systems Homework: Fill out your one-page miracle</p><p>📌[52:13]People Homework: What all do you do for your employees? What is relationship building vs transactional? Shoot for 50/50....</p><p>📌[53:26]Barry Homework: How do you implement an employee development plan? A one-page plan for each employee brings a new energy to the office</p><p>📌[54:27]Personality Style Indicator:&nbsp;<a href="https://crgleader.com/personal-style-indicator/?fbclid=IwAR0H5P9b_l-Jwl0oQ5zrIJlLWtl3CJcrRtrb0vJy22yD-EXKfa-OEKb_2q0" rel="noopener noreferrer" target="_blank">https://crgleader.com/personal-style-indicator/</a></p><p>📌[55:57]How to get ahold of Barry? Find him on Barry Hartman with 505-Junk</p><p>📌[56:45]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR0ipMG7jXDcqBoKPouSs_A7klkC0R3QOrwXfJUoAp_MuSpP2DQJZk9zGGs" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>⭐Quote of the Week⭐</p><p>"Business has a responsibility to give back to the community." - Ben Cohen</p><p><strong>⇩ Resources ⇩</strong></p><p><strong>✯</strong> Jonas Olsen : <a href="https://turfbadger.com/" rel="noopener noreferrer" target="_blank">https://turfbadger.com/</a></p><p><strong>✯</strong>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>✯</strong>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener...]]></description><content:encoded><![CDATA[<p>Owner/ President at Turf Badger and Owner and Founder at Olson's Pest Control.  And the 2022 Biggest Badass Service Autopilot Academy winner.</p><p><strong>Time Stamps:</strong></p><p>📌[7:24]Barry plans early and often - so in Q4 he knew exactly how many leads he was going for in Q1</p><p>📌[7:50]How Barry got into multi-year commercial contracts</p><p>📌[8:17]How Barry makes business decisions based on his company values...</p><p>📌[9:57]Check out Barry's core values....</p><p>📌[24:25]Barry Starts with the budget and specifically with the breakeven point</p><p>📌[24:30]For Planning - start with the budget, figure out your breakeven point, look at your pricing, indicates gross profit, then they build a leads plan for a revenue plan, once they have the budget they build out the strategic plan for the year...</p><p>📌[27:23]Biggest Takeaways from BTA Winter Summit...</p><p>📌[27:33]Rename to Breakthrough Session...</p><p>📌[28:27]How to Uplevel your team?</p><p>📌[30:57]Employee Development Plan... The goal of the end of the plan is to have a one page plan - own personal mission &amp; vision, values, BHAG, 5-year goals, career alignment, etc...</p><p>📌[32:19]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR0_TakG-lryxESvb8UyCqFj1kymvtNtqPlwcBPYm6w3h1j-TxewaVk-69E" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>📌[33:32]Barry grew up with the values of not having a negative contribution to the landfill...</p><p>📌[34:35]Barry runs his business by "Doing the Right Thing" to Recycle</p><p>📌[36:33]How Barry fills buckets on his team</p><p>📌[36:42]We would love to have you stop by Kristina an meet all the new campers!!</p><p>📌[38:39]Painted Picture - annual plan, quarterly, and bi-weekly goal setting &amp; review meetings.. While it's a system, they add in touch feely questions - like "how are you really feeling?"</p><p>📌[41:57]If you lack empathy... You can't be a good leader</p><p>📌[42:52]Alignment of when you help people win, you win....</p><p>📌[50:51]Marketing Homework: Print out your Core Values</p><p>📌[51:08]Finance Homework: What's your painted Picture?</p><p>📌[51:21]Systems Homework: Fill out your one-page miracle</p><p>📌[52:13]People Homework: What all do you do for your employees? What is relationship building vs transactional? Shoot for 50/50....</p><p>📌[53:26]Barry Homework: How do you implement an employee development plan? A one-page plan for each employee brings a new energy to the office</p><p>📌[54:27]Personality Style Indicator:&nbsp;<a href="https://crgleader.com/personal-style-indicator/?fbclid=IwAR0H5P9b_l-Jwl0oQ5zrIJlLWtl3CJcrRtrb0vJy22yD-EXKfa-OEKb_2q0" rel="noopener noreferrer" target="_blank">https://crgleader.com/personal-style-indicator/</a></p><p>📌[55:57]How to get ahold of Barry? Find him on Barry Hartman with 505-Junk</p><p>📌[56:45]<a href="https://www.myofficeoutfitter.com/abc-adventure-orlando?fbclid=IwAR0ipMG7jXDcqBoKPouSs_A7klkC0R3QOrwXfJUoAp_MuSpP2DQJZk9zGGs" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-orlando</a></p><p>⭐Quote of the Week⭐</p><p>"Business has a responsibility to give back to the community." - Ben Cohen</p><p><strong>⇩ Resources ⇩</strong></p><p><strong>✯</strong> Jonas Olsen : <a href="https://turfbadger.com/" rel="noopener noreferrer" target="_blank">https://turfbadger.com/</a></p><p><strong>✯</strong>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>✯</strong>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>✯</strong>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>✯</strong>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/127-jonas-olsen]]></link><guid isPermaLink="false">430348da-c710-40ee-9f98-c0284a2ef504</guid><itunes:image href="https://artwork.captivate.fm/82963990-da64-4071-97eb-ef68a9fc7205/rX2IaJVwscm33aMaj2iXPAK-.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 17 Jan 2023 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/077c7fe6-85ba-422c-8517-7085ec220146/E127-Olson-converted.mp3" length="143718765" type="audio/mpeg"/><itunes:duration>59:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>78</itunes:episode><itunes:season>2</itunes:season><podcast:episode>78</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 126 Tyler Starkey</title><itunes:title>Ep 126 Tyler Starkey</itunes:title><description><![CDATA[<p>When you're on the hunt for a skilled pressure washer serving the Tulsa area, look no further than the skilled pressure washers here at TS Services - Professional Exterior Cleaning. As the premier source for high-quality pressure washing in Tulsa, our team of skilled pressure washers knows what it takes to deliver the fast and reliable service you need to keep the exterior of your home or business property looking its best all year round.</p><p>Are you looking for a professional Tulsa pressure washer you can trust with all of your property's exterior cleaning needs? If so, give our team of skilled professionals a call today and let us show you the kind of quality results that have helped make us one of the most trusted names in pressure washing and exterior cleaning the area has to offer.</p><p><strong>Time Stamps :</strong></p><p>📌[12:18]Tyler started Washing for a Reason after hearing an inspiring talk at ResponsiCon by Debbie Sardone last year</p><p>📌[14:10]Washing for a Reason is trying to give away $40,000 away to the Claremore Community in 2022</p><p>📌[15:28]He has funded it through 10% of his regular proceeds...</p><p>📌[15:37]<a href="https://www.tsservicesok.com/washing-with-a-purpose?fbclid=IwAR3WZg-au-edicIok09SVbvYDgmM1R0cDbjYkovkJ5-dZ1jxYzWp2jeuwEs" rel="noopener noreferrer" target="_blank">https://www.tsservicesok.com/washing-with-a-purpose</a></p><p>📌[15:58]<a href="https://responsibid.com/responsicon/?fbclid=IwAR2ykaJ6t2c1Mo4vEe66Y9qNOi0_xWL4A0Nkvu_9C7UjqUdUIWVoixVm69c" rel="noopener noreferrer" target="_blank">https://responsibid.com/responsicon/</a></p><p>📌[19:35]Tulsa window cleaning company inspires Tyler</p><p>📌[20:14]He tested in November that would pitch every new lead on recurring service</p><p>📌[20:40]15 out of 15 calls have committed to recurring service...</p><p>📌[34:00]Want Andrew Miller to build out Meaghan's recurring revenue program for your service company using ResponsiBid? Check it out here --&gt;&nbsp;<a href="https://bit.ly/3ueG9S4?fbclid=IwAR3KPh-ZP4cwapHlO5R5_jRnz4ijMZJjLCZpurtAeAI2_LzcQtTeWxZ7Rso" rel="noopener noreferrer" target="_blank">https://bit.ly/3ueG9S4</a></p><p>📌[34:33]They Ask you Answer your Website!</p><p>📌[37:31]Educate your client on your website - give them a chance to get to know, like and trust you without having to reach out to you!</p><p>📌[39:02]Tyler has spent a lot of time working on his WHY. His why is time.. but not just time - it's quality of time...</p><p>📌[39:51]He prioritizes website development (onpage, offpage, SEO) during the slow times...</p><p>📌[40:26]Monday &amp; Tuesday Office "Stuff". Wednesday to Friday OnSite Days</p><p>📌[41:02]<a href="https://cleaningforareason.org/?fbclid=IwAR00vdkSpA7Tvck2prAaKqHscm7eZwxsxYkwSiEjpLWGu7Jp97iHY2kbDBo" rel="noopener noreferrer" target="_blank">https://cleaningforareason.org/</a></p><p>📌[41:16]"Millenials like to have a purpose..."</p><p>📌[41:40]It's a way to build "giving back" into your culture.</p><p>📌[44:49]Employee contests around client "pet selfies".... Taking a picture with your client's pets and sharing it with them is a great differentiator...</p><p>📌[45:31]How to make a customer journey effortless....</p><p>📌[46:07]How easy is your online quoting software?</p><p>📌[46:19]"30 second online quote!"</p><p>📌[48:41]Tell the client when their next appointment is scheduled at the end of the current service. Leverage technology to help support that communication</p><p>📌[51:47]Starbucks changes their prices every month due to yield management - you should do this when setting your marketing calendar</p><p>📌[52:59]Stay tuned for a marketing calendar workshop with Tyler and Taylor about this...</p><p>📌[53:25]Relationship &gt; Transaction</p><p>📌[53:54]Tyler has prioritized Humanizing his automations....</p><p>📌[57:45]Take a selfie with a client's animal and tag Fight Club 4 Business</p><p>📌[58:06]Offer your current service more frequently to your clients this week</p><p>📌[58:38]Build...]]></description><content:encoded><![CDATA[<p>When you're on the hunt for a skilled pressure washer serving the Tulsa area, look no further than the skilled pressure washers here at TS Services - Professional Exterior Cleaning. As the premier source for high-quality pressure washing in Tulsa, our team of skilled pressure washers knows what it takes to deliver the fast and reliable service you need to keep the exterior of your home or business property looking its best all year round.</p><p>Are you looking for a professional Tulsa pressure washer you can trust with all of your property's exterior cleaning needs? If so, give our team of skilled professionals a call today and let us show you the kind of quality results that have helped make us one of the most trusted names in pressure washing and exterior cleaning the area has to offer.</p><p><strong>Time Stamps :</strong></p><p>📌[12:18]Tyler started Washing for a Reason after hearing an inspiring talk at ResponsiCon by Debbie Sardone last year</p><p>📌[14:10]Washing for a Reason is trying to give away $40,000 away to the Claremore Community in 2022</p><p>📌[15:28]He has funded it through 10% of his regular proceeds...</p><p>📌[15:37]<a href="https://www.tsservicesok.com/washing-with-a-purpose?fbclid=IwAR3WZg-au-edicIok09SVbvYDgmM1R0cDbjYkovkJ5-dZ1jxYzWp2jeuwEs" rel="noopener noreferrer" target="_blank">https://www.tsservicesok.com/washing-with-a-purpose</a></p><p>📌[15:58]<a href="https://responsibid.com/responsicon/?fbclid=IwAR2ykaJ6t2c1Mo4vEe66Y9qNOi0_xWL4A0Nkvu_9C7UjqUdUIWVoixVm69c" rel="noopener noreferrer" target="_blank">https://responsibid.com/responsicon/</a></p><p>📌[19:35]Tulsa window cleaning company inspires Tyler</p><p>📌[20:14]He tested in November that would pitch every new lead on recurring service</p><p>📌[20:40]15 out of 15 calls have committed to recurring service...</p><p>📌[34:00]Want Andrew Miller to build out Meaghan's recurring revenue program for your service company using ResponsiBid? Check it out here --&gt;&nbsp;<a href="https://bit.ly/3ueG9S4?fbclid=IwAR3KPh-ZP4cwapHlO5R5_jRnz4ijMZJjLCZpurtAeAI2_LzcQtTeWxZ7Rso" rel="noopener noreferrer" target="_blank">https://bit.ly/3ueG9S4</a></p><p>📌[34:33]They Ask you Answer your Website!</p><p>📌[37:31]Educate your client on your website - give them a chance to get to know, like and trust you without having to reach out to you!</p><p>📌[39:02]Tyler has spent a lot of time working on his WHY. His why is time.. but not just time - it's quality of time...</p><p>📌[39:51]He prioritizes website development (onpage, offpage, SEO) during the slow times...</p><p>📌[40:26]Monday &amp; Tuesday Office "Stuff". Wednesday to Friday OnSite Days</p><p>📌[41:02]<a href="https://cleaningforareason.org/?fbclid=IwAR00vdkSpA7Tvck2prAaKqHscm7eZwxsxYkwSiEjpLWGu7Jp97iHY2kbDBo" rel="noopener noreferrer" target="_blank">https://cleaningforareason.org/</a></p><p>📌[41:16]"Millenials like to have a purpose..."</p><p>📌[41:40]It's a way to build "giving back" into your culture.</p><p>📌[44:49]Employee contests around client "pet selfies".... Taking a picture with your client's pets and sharing it with them is a great differentiator...</p><p>📌[45:31]How to make a customer journey effortless....</p><p>📌[46:07]How easy is your online quoting software?</p><p>📌[46:19]"30 second online quote!"</p><p>📌[48:41]Tell the client when their next appointment is scheduled at the end of the current service. Leverage technology to help support that communication</p><p>📌[51:47]Starbucks changes their prices every month due to yield management - you should do this when setting your marketing calendar</p><p>📌[52:59]Stay tuned for a marketing calendar workshop with Tyler and Taylor about this...</p><p>📌[53:25]Relationship &gt; Transaction</p><p>📌[53:54]Tyler has prioritized Humanizing his automations....</p><p>📌[57:45]Take a selfie with a client's animal and tag Fight Club 4 Business</p><p>📌[58:06]Offer your current service more frequently to your clients this week</p><p>📌[58:38]Build out some of your online content by talking it outloud through Otter</p><p>📌[59:15]Check out "Never Lose a Customer Again" and analyze the client journey through all the phases. Where are you missing the mark?</p><p>📌[59:35]Tyler's homework - Know your numbers.... Where's your spend going to be?</p><p>📌[59:51]Math is the Path!!</p><p>📌[1:00:22]Email Tyler to reach out to him...</p><p>⭐<strong>Quote of the Week</strong>⭐</p><p>"It's not just Time its Quality of Time and Making the Mental Space to work on your business"</p><p><strong>⇩ Resources ⇩</strong></p><p><strong>✯</strong> Tyler Starkey with <a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fchiirp.com%2F%3Ffbclid%3DIwAR03AYNCN08UIf6L7WHOgPwxUCqOqITgcg_UpnkwsTgak9LETw9GCx8KCjI&amp;h=AT0yiVIf7m2ydRlzc1rmzAOFV1IyEXtq1p7k5GdSQYejMrcE59AKNuil-Bktq7d50RciabwBNJ9tdUlxBJYFxaoTgx-j-Aydld70yzWubnCvrBGGjfkjkMUuO5O6PcyMO6jx&amp;__tn__=R]-R&amp;c[0]=AT2iampD-uOTjnSMdsAiO8AIjREeu9zHzsL-x6DL-pakG27_8trUBvHyhERKcCvIRaYZcNSA_qyM-z4vM8Uq3hqc_dV-serj_V8OvxsStvSQBF9QVFZfLm5dkiiutrBUyJLeQATFc5QSHpKuhdhxgtW3Y-1RAvZA2YULYG6mZiiqwAak4T4bpbBBRM_eL7PmWYiRzHyDpFL1mm40gj-E15U" rel="noopener noreferrer" target="_blank">c</a><a href="https://www.tsservicesok.com/?fbclid=IwAR1AhpgzdNzki17I0fnHLPVEK4Ib_v8dB3qsCvmM34u7YUdDKZSbcb3NGGM" rel="noopener noreferrer" target="_blank">tsservicesok.com</a></p><p><strong>✯</strong>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>✯</strong>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>✯</strong>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>✯</strong>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/tyler-starkey]]></link><guid isPermaLink="false">cf572128-57b0-4bcb-a654-a0befbbe1969</guid><itunes:image href="https://artwork.captivate.fm/2fc53c7b-cbd6-46c3-9863-e4ca482dc839/hERIZ5vxLV0jCgT5ud4BTanF.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 05 Dec 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d077eea5-baf9-476f-aef6-0c1e633598ab/Ep-126-converted.mp3" length="148413165" type="audio/mpeg"/><itunes:duration>01:01:50</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>77</itunes:episode><itunes:season>2</itunes:season><podcast:episode>77</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 125 Ryan Fenn</title><itunes:title>Ep 125 Ryan Fenn</itunes:title><description><![CDATA[<p><strong>Ryan Fenn</strong> &nbsp;Ryan Fenn has a passion for automation and entrepreneurship. This drive led him to create Chiirp: an automated text messaging platform that helps businesses communicate with instantly and automatically customers. As CEO and founder, Ryan knows all about the necessity of immediate contact with customers in world where people's attention spans are shorter than a TikTok video, but Ryan is not your typical Silicon Valley techie. &nbsp;He was an autodidact with a vision. Listen in as Ryan explains how automation can make or break your business and his journey to creating Chiirp.</p><p><strong>Time Stamps :</strong></p><p>📌[6:48]Marketing: Consistent communication...</p><p>📌[7:59]Create efficiency when scaling...</p><p>📌[8:25]Bridging the gap between automation and human interactions...</p><p>📌[9:56]Leveraging, systematizing and partially automating the human connection in the sales process</p><p>📌[18:57]Multiple conversion opportunities within the customer journey...not just lead to client</p><p>📌[20:50]Talking estimate (client has the price) to invoice (client has booked and been invoiced)</p><p>📌[23:26]The fortune is in the follow up</p><p>📌[31:39]Struggling writing your follow up sequences? Check out Liam with Shiny Sherpa --&gt;&nbsp;<a href="https://www.shinysherpa.com/?fbclid=IwAR3gzkePQbuYh4CoB9bT9tqun9aGGqsGTKhDFTSzcGJr7HtVBD8y12dKt-Q" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/</a></p><p>📌[32:44]Want to automate your client communication? Check out Chiirp!&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fbit.ly%2F3V0x7UF%3Ffbclid%3DIwAR03AYNCN08UIf6L7WHOgPwxUCqOqITgcg_UpnkwsTgak9LETw9GCx8KCjI&amp;h=AT1SfUu0ToewvF7yJNah5PoR6F4zTspOstqUqVH0_kJf5kxvAy1gqLHz3qY-AOtmk8DGXRQV7XZ_zlysp7joKukW1NpMWELadgVaTQZKb-Kwl2sEx2AoghatcxsB7U1Z9-Hr&amp;__tn__=R]-R&amp;c[0]=AT2iampD-uOTjnSMdsAiO8AIjREeu9zHzsL-x6DL-pakG27_8trUBvHyhERKcCvIRaYZcNSA_qyM-z4vM8Uq3hqc_dV-serj_V8OvxsStvSQBF9QVFZfLm5dkiiutrBUyJLeQATFc5QSHpKuhdhxgtW3Y-1RAvZA2YULYG6mZiiqwAak4T4bpbBBRM_eL7PmWYiRzHyDpFL1mm40gj-E15U" rel="noopener noreferrer" target="_blank">https://bit.ly/3V0x7UF</a></p><p>📌[42:14]Know Like &amp; Trust - How to use your voice to get your ideal customers to like you...</p><p>📌[43:03]Text Messaging - use YOUR voice - don't be afraid to include abbreviations, typos, etc. Text like YOU text...</p><p>📌[43:19]No body cares about your opinion on anything until they care about you...</p><p>📌[43:43]Voicemail Bombs - integrate them in your customer journey...</p><p>📌[45:25]Monthly newsletters adding the human components - employee spotlights, notes from the owner, etc...</p><p>📌[46:24]Humanize your images &amp; videos... Selfie videos &gt; highly produced</p><p>📌[46:33]Iphone desk photo &gt; headshot</p><p>📌[52:37]Marketing Homework: Do you have a follow up sequence in place?</p><p>📌[53:02]Join our facebook group for homework help:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWNgP_uZbrZR5pTVGtwoXbyoNzV1aR9K0iaDvh_aeyoxePaJSjs3AOrxrrtW-M2wWsOZPvyuOY8mU1cREaQdoQgcE_FS4zBVjHDrCmIZsx23N4Y7XvbUDGtFJwKNM98A_lbpeh818uz_LststfImxSZ_oExeCMeWXUdJrDJwj-90yrl6Z2mesXebimlvP4KHu4&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[54:48]Finance Homework: Calculate your conversion rate</p><p>📌[55:17]Systems Homework: Check out Chiirp!</p><p>📌[56:06]People Homework: Is your voice in your automations?</p><p>📌[57:23]Ryan Homework: Choose 3 KPIs to track and measure each week....</p><p>📌[57:40]<a...]]></description><content:encoded><![CDATA[<p><strong>Ryan Fenn</strong> &nbsp;Ryan Fenn has a passion for automation and entrepreneurship. This drive led him to create Chiirp: an automated text messaging platform that helps businesses communicate with instantly and automatically customers. As CEO and founder, Ryan knows all about the necessity of immediate contact with customers in world where people's attention spans are shorter than a TikTok video, but Ryan is not your typical Silicon Valley techie. &nbsp;He was an autodidact with a vision. Listen in as Ryan explains how automation can make or break your business and his journey to creating Chiirp.</p><p><strong>Time Stamps :</strong></p><p>📌[6:48]Marketing: Consistent communication...</p><p>📌[7:59]Create efficiency when scaling...</p><p>📌[8:25]Bridging the gap between automation and human interactions...</p><p>📌[9:56]Leveraging, systematizing and partially automating the human connection in the sales process</p><p>📌[18:57]Multiple conversion opportunities within the customer journey...not just lead to client</p><p>📌[20:50]Talking estimate (client has the price) to invoice (client has booked and been invoiced)</p><p>📌[23:26]The fortune is in the follow up</p><p>📌[31:39]Struggling writing your follow up sequences? Check out Liam with Shiny Sherpa --&gt;&nbsp;<a href="https://www.shinysherpa.com/?fbclid=IwAR3gzkePQbuYh4CoB9bT9tqun9aGGqsGTKhDFTSzcGJr7HtVBD8y12dKt-Q" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/</a></p><p>📌[32:44]Want to automate your client communication? Check out Chiirp!&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fbit.ly%2F3V0x7UF%3Ffbclid%3DIwAR03AYNCN08UIf6L7WHOgPwxUCqOqITgcg_UpnkwsTgak9LETw9GCx8KCjI&amp;h=AT1SfUu0ToewvF7yJNah5PoR6F4zTspOstqUqVH0_kJf5kxvAy1gqLHz3qY-AOtmk8DGXRQV7XZ_zlysp7joKukW1NpMWELadgVaTQZKb-Kwl2sEx2AoghatcxsB7U1Z9-Hr&amp;__tn__=R]-R&amp;c[0]=AT2iampD-uOTjnSMdsAiO8AIjREeu9zHzsL-x6DL-pakG27_8trUBvHyhERKcCvIRaYZcNSA_qyM-z4vM8Uq3hqc_dV-serj_V8OvxsStvSQBF9QVFZfLm5dkiiutrBUyJLeQATFc5QSHpKuhdhxgtW3Y-1RAvZA2YULYG6mZiiqwAak4T4bpbBBRM_eL7PmWYiRzHyDpFL1mm40gj-E15U" rel="noopener noreferrer" target="_blank">https://bit.ly/3V0x7UF</a></p><p>📌[42:14]Know Like &amp; Trust - How to use your voice to get your ideal customers to like you...</p><p>📌[43:03]Text Messaging - use YOUR voice - don't be afraid to include abbreviations, typos, etc. Text like YOU text...</p><p>📌[43:19]No body cares about your opinion on anything until they care about you...</p><p>📌[43:43]Voicemail Bombs - integrate them in your customer journey...</p><p>📌[45:25]Monthly newsletters adding the human components - employee spotlights, notes from the owner, etc...</p><p>📌[46:24]Humanize your images &amp; videos... Selfie videos &gt; highly produced</p><p>📌[46:33]Iphone desk photo &gt; headshot</p><p>📌[52:37]Marketing Homework: Do you have a follow up sequence in place?</p><p>📌[53:02]Join our facebook group for homework help:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWNgP_uZbrZR5pTVGtwoXbyoNzV1aR9K0iaDvh_aeyoxePaJSjs3AOrxrrtW-M2wWsOZPvyuOY8mU1cREaQdoQgcE_FS4zBVjHDrCmIZsx23N4Y7XvbUDGtFJwKNM98A_lbpeh818uz_LststfImxSZ_oExeCMeWXUdJrDJwj-90yrl6Z2mesXebimlvP4KHu4&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[54:48]Finance Homework: Calculate your conversion rate</p><p>📌[55:17]Systems Homework: Check out Chiirp!</p><p>📌[56:06]People Homework: Is your voice in your automations?</p><p>📌[57:23]Ryan Homework: Choose 3 KPIs to track and measure each week....</p><p>📌[57:40]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fchiirp.com%2F%3Ffbclid%3DIwAR03AYNCN08UIf6L7WHOgPwxUCqOqITgcg_UpnkwsTgak9LETw9GCx8KCjI&amp;h=AT0yiVIf7m2ydRlzc1rmzAOFV1IyEXtq1p7k5GdSQYejMrcE59AKNuil-Bktq7d50RciabwBNJ9tdUlxBJYFxaoTgx-j-Aydld70yzWubnCvrBGGjfkjkMUuO5O6PcyMO6jx&amp;__tn__=R]-R&amp;c[0]=AT2iampD-uOTjnSMdsAiO8AIjREeu9zHzsL-x6DL-pakG27_8trUBvHyhERKcCvIRaYZcNSA_qyM-z4vM8Uq3hqc_dV-serj_V8OvxsStvSQBF9QVFZfLm5dkiiutrBUyJLeQATFc5QSHpKuhdhxgtW3Y-1RAvZA2YULYG6mZiiqwAak4T4bpbBBRM_eL7PmWYiRzHyDpFL1mm40gj-E15U" rel="noopener noreferrer" target="_blank">chiirp.com</a></p><p>📌[58:03]<a href="https://www.facebook.com/groups/1205858082902946/?__cft__[0]=AZWNgP_uZbrZR5pTVGtwoXbyoNzV1aR9K0iaDvh_aeyoxePaJSjs3AOrxrrtW-M2wWsOZPvyuOY8mU1cREaQdoQgcE_FS4zBVjHDrCmIZsx23N4Y7XvbUDGtFJwKNM98A_lbpeh818uz_LststfImxSZ_oExeCMeWXUdJrDJwj-90yrl6Z2mesXebimlvP4KHu4&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/1205858082902946</a></p><p>📌[58:43]Chirp User Group --&gt;&nbsp;<a href="https://www.facebook.com/groups/1205858082902946/?__cft__[0]=AZWNgP_uZbrZR5pTVGtwoXbyoNzV1aR9K0iaDvh_aeyoxePaJSjs3AOrxrrtW-M2wWsOZPvyuOY8mU1cREaQdoQgcE_FS4zBVjHDrCmIZsx23N4Y7XvbUDGtFJwKNM98A_lbpeh818uz_LststfImxSZ_oExeCMeWXUdJrDJwj-90yrl6Z2mesXebimlvP4KHu4&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/1205858082902946</a></p><p>⭐<strong>Quote of the Week</strong>⭐</p><p>"Automation Applied to an Inefficient Operation will magnify the Inefficiency.”</p><p> ~Bill Gates</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Ryan Fenn with <a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fchiirp.com%2F%3Ffbclid%3DIwAR03AYNCN08UIf6L7WHOgPwxUCqOqITgcg_UpnkwsTgak9LETw9GCx8KCjI&amp;h=AT0yiVIf7m2ydRlzc1rmzAOFV1IyEXtq1p7k5GdSQYejMrcE59AKNuil-Bktq7d50RciabwBNJ9tdUlxBJYFxaoTgx-j-Aydld70yzWubnCvrBGGjfkjkMUuO5O6PcyMO6jx&amp;__tn__=R]-R&amp;c[0]=AT2iampD-uOTjnSMdsAiO8AIjREeu9zHzsL-x6DL-pakG27_8trUBvHyhERKcCvIRaYZcNSA_qyM-z4vM8Uq3hqc_dV-serj_V8OvxsStvSQBF9QVFZfLm5dkiiutrBUyJLeQATFc5QSHpKuhdhxgtW3Y-1RAvZA2YULYG6mZiiqwAak4T4bpbBBRM_eL7PmWYiRzHyDpFL1mm40gj-E15U" rel="noopener noreferrer" target="_blank">chiirp.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ryan-fenn]]></link><guid isPermaLink="false">24279a46-4ad9-43d7-8f18-ed09a56d4968</guid><itunes:image href="https://artwork.captivate.fm/ab8a428f-b357-452a-b455-df5fb3aa98ce/WFsKChyt8nhxvXs6Zq70W-qc.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 28 Nov 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/211577db-de0c-435a-ac27-9f8af9cd8d2f/Ep-20125-converted.mp3" length="143515245" type="audio/mpeg"/><itunes:duration>59:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>76</itunes:episode><itunes:season>2</itunes:season><podcast:episode>76</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 124  Eric Sprague and Larry Wilberton</title><itunes:title>Ep 124  Eric Sprague and Larry Wilberton</itunes:title><description><![CDATA[<p><strong>Eric Sprague and Larry Wilberton</strong>, college roommates turned business partners, built and successfully sold a cleaning and disaster restoration business. Taking the hard-knock lessons and experience they gained in the home services space, Eric and Larry founded Super Tech University, a system designed to train the most overlooked competitive advantage in the home services industry...soft skills. With a daily video training platform to help field service technicians navigate the parts of the service experience customers value most, Super Tech University is helping home service businesses worldwide win at the service game. In addition to Super Tech University, Larry and Eric also are co-hosts of the popular Blue Collar Nation podcast.</p><p><strong>Time Stamps: </strong></p><p>📌[7:32]Marketing: Technicians are our top marketers out in the field</p><p>📌[10:55]Marketing: Relationship building is invaluable when it comes to that client relationship</p><p>📌[11:29]Soft skills training can help reduce call backs</p><p>📌[11:53]Building technician confidence is sooo invaluable.</p><p>📌[12:11]Eric takes the time to share the "why" every day...</p><p>📌[27:14]Turnover goes down when you implement DISC training</p><p>📌[35:05]Monday: Personal Development</p><p>📌[35:23]Tuesday: Job Site Behavior</p><p>📌[35:38]Wednesday: DISC self awareness</p><p>📌[35:54]Thursday: Sales &amp; Add On Services</p><p>📌[36:08]Friday: Assessment Tests</p><p>📌[49:06]Fix a human problem with a technical solution...</p><p>📌[50:56]Customers aren't judging us on our technical work... We need to be investing in the human components of our services...</p><p>📌[54:47]Relationship building is the most important piece of our marketing plan that is often over looked</p><p>📌[55:05]<a href="https://www.tonyrobbins.com/disc-landing-form/?fbclid=IwAR2AIhpPvdLCtRe1NrIod8Y5xjz1G2EXlYcsnVu90gEur9x-APIXuhh7s3U" rel="noopener noreferrer" target="_blank">https://www.tonyrobbins.com/disc-landing-form/</a></p><p>📌[55:46]<a href="https://morningtechmeeting.com/likes/?fbclid=IwAR2AIhpPvdLCtRe1NrIod8Y5xjz1G2EXlYcsnVu90gEur9x-APIXuhh7s3U" rel="noopener noreferrer" target="_blank">https://morningtechmeeting.com/likes/</a></p><p>📌[56:22]What are the 5 things that consistently have in your business that drive you nuts.... Why is it a problem?</p><p>📌[57:17]larry@supertechu.com</p><p>📌[57:23]eric@supertechu.com</p><p>⭐Quote of the Week⭐</p><p>"Regardless of our title or years of experience, we can learn from each other. ... by being open to learn we can reach our ultimate potential" ~Lily Bejamin.</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Eric Sprague and Larry Wilberton with <a href="www.tonyrobbins.com, " rel="noopener noreferrer" target="_blank">www.tonyrobbins.com, </a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus :</p><p><a...]]></description><content:encoded><![CDATA[<p><strong>Eric Sprague and Larry Wilberton</strong>, college roommates turned business partners, built and successfully sold a cleaning and disaster restoration business. Taking the hard-knock lessons and experience they gained in the home services space, Eric and Larry founded Super Tech University, a system designed to train the most overlooked competitive advantage in the home services industry...soft skills. With a daily video training platform to help field service technicians navigate the parts of the service experience customers value most, Super Tech University is helping home service businesses worldwide win at the service game. In addition to Super Tech University, Larry and Eric also are co-hosts of the popular Blue Collar Nation podcast.</p><p><strong>Time Stamps: </strong></p><p>📌[7:32]Marketing: Technicians are our top marketers out in the field</p><p>📌[10:55]Marketing: Relationship building is invaluable when it comes to that client relationship</p><p>📌[11:29]Soft skills training can help reduce call backs</p><p>📌[11:53]Building technician confidence is sooo invaluable.</p><p>📌[12:11]Eric takes the time to share the "why" every day...</p><p>📌[27:14]Turnover goes down when you implement DISC training</p><p>📌[35:05]Monday: Personal Development</p><p>📌[35:23]Tuesday: Job Site Behavior</p><p>📌[35:38]Wednesday: DISC self awareness</p><p>📌[35:54]Thursday: Sales &amp; Add On Services</p><p>📌[36:08]Friday: Assessment Tests</p><p>📌[49:06]Fix a human problem with a technical solution...</p><p>📌[50:56]Customers aren't judging us on our technical work... We need to be investing in the human components of our services...</p><p>📌[54:47]Relationship building is the most important piece of our marketing plan that is often over looked</p><p>📌[55:05]<a href="https://www.tonyrobbins.com/disc-landing-form/?fbclid=IwAR2AIhpPvdLCtRe1NrIod8Y5xjz1G2EXlYcsnVu90gEur9x-APIXuhh7s3U" rel="noopener noreferrer" target="_blank">https://www.tonyrobbins.com/disc-landing-form/</a></p><p>📌[55:46]<a href="https://morningtechmeeting.com/likes/?fbclid=IwAR2AIhpPvdLCtRe1NrIod8Y5xjz1G2EXlYcsnVu90gEur9x-APIXuhh7s3U" rel="noopener noreferrer" target="_blank">https://morningtechmeeting.com/likes/</a></p><p>📌[56:22]What are the 5 things that consistently have in your business that drive you nuts.... Why is it a problem?</p><p>📌[57:17]larry@supertechu.com</p><p>📌[57:23]eric@supertechu.com</p><p>⭐Quote of the Week⭐</p><p>"Regardless of our title or years of experience, we can learn from each other. ... by being open to learn we can reach our ultimate potential" ~Lily Bejamin.</p><p><strong>⇩ Resources ⇩</strong></p><p>✯ Eric Sprague and Larry Wilberton with <a href="www.tonyrobbins.com, " rel="noopener noreferrer" target="_blank">www.tonyrobbins.com, </a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus :</p><p><a href="https://morningtechmeeting.com/" rel="noopener noreferrer" target="_blank">https://morningtechmeeting.com/</a></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-124-eric-sprague-and-larry-wilberton]]></link><guid isPermaLink="false">adfedc71-a410-4cd2-8a6b-b758958a0b67</guid><itunes:image href="https://artwork.captivate.fm/d23bceb3-a2d4-4bf7-8ec7-cf6d35d45242/vvefWJvPXKORjA0JSNMpBA79.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 21 Nov 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/aa023f36-f70b-4367-8ba4-795601315da0/Ep-20124-converted.mp3" length="141673005" type="audio/mpeg"/><itunes:duration>59:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>75</itunes:episode><itunes:season>2</itunes:season><podcast:episode>75</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 123 Libby Garcia-DeLucien</title><itunes:title>Ep 123 Libby Garcia-DeLucien</itunes:title><description><![CDATA[<p><strong>Libby</strong> is a wife and mother of 3 beautiful children: 24, 14 and 4 years old. Libby comes from a family business, so being an entrepreneur has always come naturally. Libby is a Co-Founder of WootRecruit a SaaS company that helps businesses aggressively grow by breaking through their hiring bottlenecks. WootRecruit is currently serving over 300 companies in 10 different Industries around the World.</p><p><strong>Time Stamps:</strong></p><p>📌[1:26]<a href="https://organizeitswfl.com/?fbclid=IwAR2seteuhB_OALbBV00Bq8bUmHVJ7mfU_882YWWyhnIAxzCimzihRvRY6mY" rel="noopener noreferrer" target="_blank">https://organizeitswfl.com/</a></p><p>📌[2:25]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwootrecruit.com%2F%3Ffbclid%3DIwAR2jzFk7HDHRogoYgpqO0dbBiP0nSWxk7ypkK77V2hQw3y9VYLIJTjFNA-A&amp;h=AT3En8vua4wIL8kkpoCHyWvxPjjhqQCZIH_pLyxOps3tAL4OjekWFhnEar-Qxf26i3P7lyia_OYheBKEqXb63RjVStMXD_DmvYLyclJqArOQXcxDQBxKe5k5xbn2mqHGJIBX&amp;__tn__=R]-R&amp;c[0]=AT1I-qri48U4fiGttf4IV6w_cjrjp4Ay-xKah8PfvP1g2NlgfdNIE5TP2QmQwTZLv8nSI6v9yz0kHN_s3wWaMoFe1V8_v37okcaU1y1QkNiPKwEFFbG2deHMPJOMkoETQnddHww9BWQ9w_DXa64wlKWNhtYwHPrc__hTlnXx5wy_uvkzEyOWtwwS4tQkaDnQ1KjfSOaE8d5Rq1mv2wrQGRg" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a></p><p>📌[4:45]<a href="https://themaidcoach.com/programs/cbfcoaches/?fbclid=IwAR0K73lyHZl0Lgs9gWygPySSGlZQR89NLJtAhWXDBNicwqLxASkG621BdiU" rel="noopener noreferrer" target="_blank">https://themaidcoach.com/programs/cbfcoaches/</a></p><p>📌[5:32]Marketing how did Libby add on services?</p><p>📌[6:15]Libby added cleaning services out of demand for them in her organizing business...</p><p>📌[8:39]Libby used the service messaging that made the most sense for her clients and then educated them on organizing services...</p><p>📌[9:22]The power of education in your marketing..</p><p>📌[12:05]If you have a service that people don't easily understand - that's an opportunity to educate them</p><p>📌[13:27]Libby is 20 away from 1000 5 star reviews. She has a campaign that says, "Our staff need tacos..." To encourage her clients to give her more reviews to throw her team a taco &amp; tequila party to celebrate.&nbsp;</p><p>📌[19:58]Playbook for Disaster...</p><p>📌[20:45]How will you prepare for a disaster?</p><p>📌[23:29]Open a google doc - what do you do first? Cover computers, raise furniture, clear the schedules, freeze the accounts, if schools closed, we're closed, where to park company cars, etc...</p><p>📌[23:51]The playbook can help empower your staff...</p><p>📌[24:15]How to communicate with technicians? How do you communicate with your clients?</p><p>📌[25:11]Financially.... Do you have enough emergency funds? Will you pay your staff? How long?</p><p>📌[28:33]She fed and served her staff</p><p>📌[30:06]Don't miss a good disaster, don't miss a good recession.... She's fully recovered since the disaster...</p><p>📌[34:17]Systems that worked - and didn't work....</p><p>📌[34:45]What to do if you have no internet? What happens to your phone&gt;</p><p>📌[35:49]Get an answering service!</p><p>📌[38:36]With loss of internet - google search volume went down... and she pivoted to social media ad spend</p><p>📌[39:16]When going through disaster you need to make space to be where you need to be....</p><p>📌[40:10]Libby is good at celebrating her staff....</p><p>📌[42:33]<a href="https://www.appreciationatwork.com/5-languages-appreciation-workplace-improve-employee-engagement/?fbclid=IwAR1Zo7v0I1VJa-0qzSynAIIzPQOVme_5lDd1jhsvD7Y9hkWpp4-uDqWqBjU" rel="noopener noreferrer" target="_blank">https://www.appreciationatwork.com/5-languages.../</a></p><p>📌[44:19]Even though you may not need words of affirmation - your staff likely do!</p><p>📌[45:09]Inspection Rewards Program - a perfect inspection gives them tokens for the things they did right...</p><p>📌[45:25]The tokens can be redeemed for things that they want.</p><p>📌[47:55]They give out pins to their staff as part of their rewards...]]></description><content:encoded><![CDATA[<p><strong>Libby</strong> is a wife and mother of 3 beautiful children: 24, 14 and 4 years old. Libby comes from a family business, so being an entrepreneur has always come naturally. Libby is a Co-Founder of WootRecruit a SaaS company that helps businesses aggressively grow by breaking through their hiring bottlenecks. WootRecruit is currently serving over 300 companies in 10 different Industries around the World.</p><p><strong>Time Stamps:</strong></p><p>📌[1:26]<a href="https://organizeitswfl.com/?fbclid=IwAR2seteuhB_OALbBV00Bq8bUmHVJ7mfU_882YWWyhnIAxzCimzihRvRY6mY" rel="noopener noreferrer" target="_blank">https://organizeitswfl.com/</a></p><p>📌[2:25]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwootrecruit.com%2F%3Ffbclid%3DIwAR2jzFk7HDHRogoYgpqO0dbBiP0nSWxk7ypkK77V2hQw3y9VYLIJTjFNA-A&amp;h=AT3En8vua4wIL8kkpoCHyWvxPjjhqQCZIH_pLyxOps3tAL4OjekWFhnEar-Qxf26i3P7lyia_OYheBKEqXb63RjVStMXD_DmvYLyclJqArOQXcxDQBxKe5k5xbn2mqHGJIBX&amp;__tn__=R]-R&amp;c[0]=AT1I-qri48U4fiGttf4IV6w_cjrjp4Ay-xKah8PfvP1g2NlgfdNIE5TP2QmQwTZLv8nSI6v9yz0kHN_s3wWaMoFe1V8_v37okcaU1y1QkNiPKwEFFbG2deHMPJOMkoETQnddHww9BWQ9w_DXa64wlKWNhtYwHPrc__hTlnXx5wy_uvkzEyOWtwwS4tQkaDnQ1KjfSOaE8d5Rq1mv2wrQGRg" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a></p><p>📌[4:45]<a href="https://themaidcoach.com/programs/cbfcoaches/?fbclid=IwAR0K73lyHZl0Lgs9gWygPySSGlZQR89NLJtAhWXDBNicwqLxASkG621BdiU" rel="noopener noreferrer" target="_blank">https://themaidcoach.com/programs/cbfcoaches/</a></p><p>📌[5:32]Marketing how did Libby add on services?</p><p>📌[6:15]Libby added cleaning services out of demand for them in her organizing business...</p><p>📌[8:39]Libby used the service messaging that made the most sense for her clients and then educated them on organizing services...</p><p>📌[9:22]The power of education in your marketing..</p><p>📌[12:05]If you have a service that people don't easily understand - that's an opportunity to educate them</p><p>📌[13:27]Libby is 20 away from 1000 5 star reviews. She has a campaign that says, "Our staff need tacos..." To encourage her clients to give her more reviews to throw her team a taco &amp; tequila party to celebrate.&nbsp;</p><p>📌[19:58]Playbook for Disaster...</p><p>📌[20:45]How will you prepare for a disaster?</p><p>📌[23:29]Open a google doc - what do you do first? Cover computers, raise furniture, clear the schedules, freeze the accounts, if schools closed, we're closed, where to park company cars, etc...</p><p>📌[23:51]The playbook can help empower your staff...</p><p>📌[24:15]How to communicate with technicians? How do you communicate with your clients?</p><p>📌[25:11]Financially.... Do you have enough emergency funds? Will you pay your staff? How long?</p><p>📌[28:33]She fed and served her staff</p><p>📌[30:06]Don't miss a good disaster, don't miss a good recession.... She's fully recovered since the disaster...</p><p>📌[34:17]Systems that worked - and didn't work....</p><p>📌[34:45]What to do if you have no internet? What happens to your phone&gt;</p><p>📌[35:49]Get an answering service!</p><p>📌[38:36]With loss of internet - google search volume went down... and she pivoted to social media ad spend</p><p>📌[39:16]When going through disaster you need to make space to be where you need to be....</p><p>📌[40:10]Libby is good at celebrating her staff....</p><p>📌[42:33]<a href="https://www.appreciationatwork.com/5-languages-appreciation-workplace-improve-employee-engagement/?fbclid=IwAR1Zo7v0I1VJa-0qzSynAIIzPQOVme_5lDd1jhsvD7Y9hkWpp4-uDqWqBjU" rel="noopener noreferrer" target="_blank">https://www.appreciationatwork.com/5-languages.../</a></p><p>📌[44:19]Even though you may not need words of affirmation - your staff likely do!</p><p>📌[45:09]Inspection Rewards Program - a perfect inspection gives them tokens for the things they did right...</p><p>📌[45:25]The tokens can be redeemed for things that they want.</p><p>📌[47:55]They give out pins to their staff as part of their rewards program.</p><p>📌[49:17]Special shirts for Trainers, trainees, etc...</p><p>📌[50:14]Next time you're at Waffle House check out their culture...</p><p>📌[51:38]Marketing Homework: How are you educating your clients through your marketing?</p><p>📌[53:31]Finance Homework (sort of): Develop a "Playbook" for your Disaster Plan. Invite your management staff, and develop a Google Doc "what if" document.</p><p>📌[55:19]Finance Homework: Invite your team to sit with you come up with a "What if DRAFT document"</p><p>📌[56:23]Systems Homework: Build out trello board for your disaster plan...</p><p>📌[56:35]Check out Michelle's trello template:&nbsp;<a href="https://trello.com/b/t5KStdDk/business-continuity-playbook?fbclid=IwAR3dqGwkkxQsMjkFkIhlzve2DLN97alfwWeaNBma9DMf8ffOmVvcUoYp71M" rel="noopener noreferrer" target="_blank">https://trello.com/b/t5KStdDk/business-continuity-playbook</a></p><p>📌[57:06]People Homework: How do you make your inspections uplifiting?</p><p>📌[57:56]Libby Homework: Do videos for your clients re: your systems...</p><p>📌[58:35]Libby Homework: Create a video re: your services</p><p>📌[58:44]<a href="Llibbydelucien@gmail.com" rel="noopener noreferrer" target="_blank">Llibbydelucien@gmail.com</a></p><p>📌[58:57]Or find her on Facebook...</p><p>⭐<strong>Quote of the Week</strong>⭐</p><p>"Grit is having the courage to push through, no matter what the obstacles are, because it is worth it" - Chris Morris</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Libby Garcia-DeLucien with <a href="https://wootrecruit.com/your-hiring-goals/?fbclid=IwAR2seteuhB_OALbBV00Bq8bUmHVJ7mfU_882YWWyhnIAxzCimzihRvRY6mY" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/your-hiring-goals/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus </p><p><a href="https://organizeitswfl.com/?fbclid=IwAR2seteuhB_OALbBV00Bq8bUmHVJ7mfU_882YWWyhnIAxzCimzihRvRY6mY" rel="noopener noreferrer" target="_blank">https://organizeitswfl.com/</a></p><p><a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwootrecruit.com%2F%3Ffbclid%3DIwAR2jzFk7HDHRogoYgpqO0dbBiP0nSWxk7ypkK77V2hQw3y9VYLIJTjFNA-A&amp;h=AT3En8vua4wIL8kkpoCHyWvxPjjhqQCZIH_pLyxOps3tAL4OjekWFhnEar-Qxf26i3P7lyia_OYheBKEqXb63RjVStMXD_DmvYLyclJqArOQXcxDQBxKe5k5xbn2mqHGJIBX&amp;__tn__=R]-R&amp;c[0]=AT1I-qri48U4fiGttf4IV6w_cjrjp4Ay-xKah8PfvP1g2NlgfdNIE5TP2QmQwTZLv8nSI6v9yz0kHN_s3wWaMoFe1V8_v37okcaU1y1QkNiPKwEFFbG2deHMPJOMkoETQnddHww9BWQ9w_DXa64wlKWNhtYwHPrc__hTlnXx5wy_uvkzEyOWtwwS4tQkaDnQ1KjfSOaE8d5Rq1mv2wrQGRg" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a></p><p><a href="https://themaidcoach.com/programs/cbfcoaches/?fbclid=IwAR0K73lyHZl0Lgs9gWygPySSGlZQR89NLJtAhWXDBNicwqLxASkG621BdiU" rel="noopener noreferrer" target="_blank">https://themaidcoach.com/programs/cbfcoaches/</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/libby-garcia-delucien]]></link><guid isPermaLink="false">14f4b46b-b635-4ab2-a330-461c2a43919b</guid><itunes:image href="https://artwork.captivate.fm/fc56a482-a565-477a-a824-c3aa99adec5b/KusFDlPpm21l2IdbsnikaZg_.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 14 Nov 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c4d64859-4a0b-4ff6-8c32-24ca8c33023b/Ep-20123-converted.mp3" length="145469805" type="audio/mpeg"/><itunes:duration>01:00:37</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>74</itunes:episode><itunes:season>2</itunes:season><podcast:episode>74</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 122 Stephen Capps</title><itunes:title>Ep 122 Stephen Capps</itunes:title><description><![CDATA[<p><strong>Stephen Capps </strong>has been there, after losing his wife to cancer and his largest customer all in a ten-month period. To say he was stressed out would have been an understatement; crashing and burning would be a more accurate picture. </p><p>After years of struggle and making about every mistake, you can think of in business he learned his lessons mostly the hard way. </p><p>If you’re in a nose dive, get ready to Pull Up And Thrive.</p><p>Stephen will give you the nuts and bolts of business, the exact things he did that took him from the brink of bankruptcy to debt-free thriving. Learn from the years of wisdom he brings to the mic on every episode of Pull Up And Thrive. </p><p><strong>Time Stamps :</strong></p><p>📌[7:13]It is called a service business for a reason...</p><p>📌[7:44]Know your client's pain points... it's not about you - it's about them...</p><p>📌[7:54]You have to speak to the internal problem...</p><p>📌[8:47]When you speak to the internal problem, they don't ask how much, they ask when can you come...</p><p>📌[10:15]Who is your ideal client? What are their needs?</p><p>📌[12:01]"Is where we parked ok?"</p><p>📌[12:21]Always wear bootcovers...</p><p>📌[16:20]When you answer the phone - don't blow it...</p><p>📌[20:30]Business magnifies all of your weaknesses...</p><p>📌[20:46]Myths: "It takes money to make money..."</p><p>📌[21:09]Myths: "If I buy ______ - I'll make ______"</p><p>📌[22:07]All that Stephen knew was hard work.... $200k in Revenue with $50k in past-due accounts payable...</p><p>📌[24:25]<a href="https://www.ramseysolutions.com/ramseyplus/financial-peace/financial-peace-university?fbclid=IwAR2jAzBK-Hj0Ps2zmXjYBeMuv0D1zA7gl47TWXfAyjr7oJi6Ai-MMegIb1Y" rel="noopener noreferrer" target="_blank">https://www.ramseysolutions.com/.../financial-peace...</a></p><p>📌[29:41]Cash is the life-blood of your business...</p><p>📌[29:53]Buy used. Rent. Stack cash.</p><p>📌[33:43]Take debt off the table</p><p>📌[33:54]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fprofitstofreedom.com%2F%3Ffbclid%3DIwAR1fmN_7fFNd92mcjwJqpD68pjLtuSPMQ2m3Mu3RckYvrnDu8ulTDlLhSSw&amp;h=AT0jIR3IgHfBhY05bh6eFKu4SsMvunxKKyktm1M-ssSVWDEZhYGHYpKaqR-o8Q0qzD96J5oFBu5232aUuH8mYE-S3ZNJuBMUealHgm8pm9EcLmfUnoeLF0E3NWDiPQgL455f&amp;__tn__=R]-R&amp;c[0]=AT1cajL0dcLrVVdzmxAlSFZIH-7Zm0-CQTk_qX_fRFweXnKAjMTEC717pFaBegdZ77quvY4QnD1NaErdOxeIPP7SLoyXmkKEj9VsqEY-oy7Bbp2uiX1iEZYPkZMOny-gCscQx9tOUH4yYPJa0aQ1ChFymTS2HVSl32961pFbqkVS3X8z8LRrOl3HKMjUNf5GVmd-iqa_s52Vk0Bc6O2PAMEy" rel="noopener noreferrer" target="_blank">profitstofreedom.com</a></p><p>📌[34:58]Check out Profit First --&gt;&nbsp;<a href="https://profitfirstbook.com/?fbclid=IwAR2jAzBK-Hj0Ps2zmXjYBeMuv0D1zA7gl47TWXfAyjr7oJi6Ai-MMegIb1Y" rel="noopener noreferrer" target="_blank">https://profitfirstbook.com/</a></p><p>📌[36:05]You learn nothing from the easy button...</p><p>📌[37:19]Tackling debt while saving for the future...</p><p>📌[38:34]How owners find the grit to work through the dark valleys of despair?</p><p>📌[39:20]Hardships &amp; difficulties are a gift...</p><p>📌[42:01]Fill your life with activities that nobody sees and that will produce results that everybody sees....</p><p>📌[42:10]There are no accidents</p><p>📌[44:06]<a href="https://www.stephencapps.com/?fbclid=IwAR12i9yt2lVfMZ4SGgKdFx0KYG_8fP8pHaqPaBnbcjXRS28z1Lc-lKUmQJo" rel="noopener noreferrer" target="_blank">https://www.stephencapps.com/</a></p><p>📌[45:52]Marketing Homework - are you marketing with care and empathy to your ideal customer?</p><p>📌[46:13]<a href="https://podcasts.apple.com/us/podcast/pull-up-and-thrive-with-stephen-capps/id1528446656?fbclid=IwAR2EYWqyhuYlibU7L85YSKvd3_YsaAskMSeIyeXizTwB8yoLOVAmZCennk0" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/.../pull-up-and.../id1528446656</a></p><p>📌[46:22]Pull Up &amp; Thrive Podcast</p><p>📌[47:01]Finance Homework: Write down all your debt</p><p>📌[48:32]Systems Homework - Check out YNAB You Need a...]]></description><content:encoded><![CDATA[<p><strong>Stephen Capps </strong>has been there, after losing his wife to cancer and his largest customer all in a ten-month period. To say he was stressed out would have been an understatement; crashing and burning would be a more accurate picture. </p><p>After years of struggle and making about every mistake, you can think of in business he learned his lessons mostly the hard way. </p><p>If you’re in a nose dive, get ready to Pull Up And Thrive.</p><p>Stephen will give you the nuts and bolts of business, the exact things he did that took him from the brink of bankruptcy to debt-free thriving. Learn from the years of wisdom he brings to the mic on every episode of Pull Up And Thrive. </p><p><strong>Time Stamps :</strong></p><p>📌[7:13]It is called a service business for a reason...</p><p>📌[7:44]Know your client's pain points... it's not about you - it's about them...</p><p>📌[7:54]You have to speak to the internal problem...</p><p>📌[8:47]When you speak to the internal problem, they don't ask how much, they ask when can you come...</p><p>📌[10:15]Who is your ideal client? What are their needs?</p><p>📌[12:01]"Is where we parked ok?"</p><p>📌[12:21]Always wear bootcovers...</p><p>📌[16:20]When you answer the phone - don't blow it...</p><p>📌[20:30]Business magnifies all of your weaknesses...</p><p>📌[20:46]Myths: "It takes money to make money..."</p><p>📌[21:09]Myths: "If I buy ______ - I'll make ______"</p><p>📌[22:07]All that Stephen knew was hard work.... $200k in Revenue with $50k in past-due accounts payable...</p><p>📌[24:25]<a href="https://www.ramseysolutions.com/ramseyplus/financial-peace/financial-peace-university?fbclid=IwAR2jAzBK-Hj0Ps2zmXjYBeMuv0D1zA7gl47TWXfAyjr7oJi6Ai-MMegIb1Y" rel="noopener noreferrer" target="_blank">https://www.ramseysolutions.com/.../financial-peace...</a></p><p>📌[29:41]Cash is the life-blood of your business...</p><p>📌[29:53]Buy used. Rent. Stack cash.</p><p>📌[33:43]Take debt off the table</p><p>📌[33:54]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fprofitstofreedom.com%2F%3Ffbclid%3DIwAR1fmN_7fFNd92mcjwJqpD68pjLtuSPMQ2m3Mu3RckYvrnDu8ulTDlLhSSw&amp;h=AT0jIR3IgHfBhY05bh6eFKu4SsMvunxKKyktm1M-ssSVWDEZhYGHYpKaqR-o8Q0qzD96J5oFBu5232aUuH8mYE-S3ZNJuBMUealHgm8pm9EcLmfUnoeLF0E3NWDiPQgL455f&amp;__tn__=R]-R&amp;c[0]=AT1cajL0dcLrVVdzmxAlSFZIH-7Zm0-CQTk_qX_fRFweXnKAjMTEC717pFaBegdZ77quvY4QnD1NaErdOxeIPP7SLoyXmkKEj9VsqEY-oy7Bbp2uiX1iEZYPkZMOny-gCscQx9tOUH4yYPJa0aQ1ChFymTS2HVSl32961pFbqkVS3X8z8LRrOl3HKMjUNf5GVmd-iqa_s52Vk0Bc6O2PAMEy" rel="noopener noreferrer" target="_blank">profitstofreedom.com</a></p><p>📌[34:58]Check out Profit First --&gt;&nbsp;<a href="https://profitfirstbook.com/?fbclid=IwAR2jAzBK-Hj0Ps2zmXjYBeMuv0D1zA7gl47TWXfAyjr7oJi6Ai-MMegIb1Y" rel="noopener noreferrer" target="_blank">https://profitfirstbook.com/</a></p><p>📌[36:05]You learn nothing from the easy button...</p><p>📌[37:19]Tackling debt while saving for the future...</p><p>📌[38:34]How owners find the grit to work through the dark valleys of despair?</p><p>📌[39:20]Hardships &amp; difficulties are a gift...</p><p>📌[42:01]Fill your life with activities that nobody sees and that will produce results that everybody sees....</p><p>📌[42:10]There are no accidents</p><p>📌[44:06]<a href="https://www.stephencapps.com/?fbclid=IwAR12i9yt2lVfMZ4SGgKdFx0KYG_8fP8pHaqPaBnbcjXRS28z1Lc-lKUmQJo" rel="noopener noreferrer" target="_blank">https://www.stephencapps.com/</a></p><p>📌[45:52]Marketing Homework - are you marketing with care and empathy to your ideal customer?</p><p>📌[46:13]<a href="https://podcasts.apple.com/us/podcast/pull-up-and-thrive-with-stephen-capps/id1528446656?fbclid=IwAR2EYWqyhuYlibU7L85YSKvd3_YsaAskMSeIyeXizTwB8yoLOVAmZCennk0" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/.../pull-up-and.../id1528446656</a></p><p>📌[46:22]Pull Up &amp; Thrive Podcast</p><p>📌[47:01]Finance Homework: Write down all your debt</p><p>📌[48:32]Systems Homework - Check out YNAB You Need a Budget</p><p>📌[49:04]<a href="https://www.youneedabudget.com/?fbclid=IwAR2jAzBK-Hj0Ps2zmXjYBeMuv0D1zA7gl47TWXfAyjr7oJi6Ai-MMegIb1Y" rel="noopener noreferrer" target="_blank">https://www.youneedabudget.com/</a></p><p>📌[49:24]Where do you need to be doing the work? What are you doing that nobody sees to improve that?</p><p>📌[49:36]People homework is to work on yourself...</p><p>📌[50:18]Stephen Homework - Identify the fires that you are constantly putting out? What is the friction that is starting those fires?</p><p>📌[52:32]"Grit is having the courage to push through no matter the obstacles because it is worth it"</p><p>⭐<strong>Quote of the Week</strong>⭐</p><p>"Grit is having the courage to push through, no matter what the obstacles are, because it is worth it" <strong>- Chris Morris</strong></p><p><strong>⇩ Resources ⇩</strong></p><p>✯<strong>Stephen Capps</strong> with <a href="https://www.stephencapps.com/?fbclid=IwAR12i9yt2lVfMZ4SGgKdFx0KYG_8fP8pHaqPaBnbcjXRS28z1Lc-lKUmQJo" rel="noopener noreferrer" target="_blank">https://www.stephencapps.com/</a></p><p>✯<strong>Tay Meroni&nbsp;(Marketing)</strong> with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯<strong>Meaghan Likes&nbsp;(Finances)</strong> with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯<strong>Michelle Myers&nbsp;(Systems)</strong> with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯<strong>Martha Woodward&nbsp;(People)</strong> with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/stephen-capps-122]]></link><guid isPermaLink="false">6a3fe1c3-a29d-42ad-9037-63d214983231</guid><itunes:image href="https://artwork.captivate.fm/38b1bbea-8d70-4b13-9daa-280f97ebb976/6PaNGzr3kvPIM9iM4L2JVW3N.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 07 Nov 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/fee4c0df-03c0-410a-a9ae-1fe918c0bc94/E-122-20Capps-converted.mp3" length="128630445" type="audio/mpeg"/><itunes:duration>53:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>73</itunes:episode><itunes:season>2</itunes:season><podcast:episode>73</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 121 Dean Smith</title><itunes:title>Ep 121 Dean Smith</itunes:title><description><![CDATA[<p><strong>Dean and Brandi Smith</strong> are the proud owners of Veterans Pressure Washing in Evans Georgia. They specialize in commercial and residential exterior cleaning as well as Christmas Light Installation. They have been in business for four years and employ 15 wonderful team members. They are on track to do 1.5 million this year and looking forward to continuous growth.  Dean has been serving in the Army for over 20 years and his amazing wife Brandi is an integral part of the day to day operation of the company. They love spending time with their two children, traveling and spending time in nature. Dean loves serving his country and serving their clients.</p><p><strong>Time Stamps:</strong></p><p>📌[7:02]Being proactive vs reactive in your marketing</p><p>📌[7:13]What's your strategy to get your phone to ring?</p><p>📌[7:43]A marketing strategy 6 months in advance will help you keep the schedule full consistently</p><p>📌[8:14]Training your technicians to be your marketing ninjas.... Because they are your boots on the ground..</p><p>📌[8:40]Hunting vs Farming in marketing</p><p>📌[9:08]Are you nurturing your relationships? Are you at the chamber events? And you being charitable?</p><p>📌[10:15]Marketing is a heavier lift in the beginning but it does get easier..</p><p>📌[10:55]Revenue fixes a lot of mistakes in your business...</p><p>📌[12:17]Constant coaching, training &amp; mentoring...</p><p>📌[12:27]You have to have communication stamina...</p><p>📌[14:08]How do they set the "goals"?</p><p>📌[14:36]<a href="https://go.conquernow.com/?fbclid=IwAR1oHdjEwYaok0er_PGU1OPpg9PcphPIUueKc7cC07Dr0QfxjfG98s1bfxo" rel="noopener noreferrer" target="_blank">https://go.conquernow.com/</a></p><p>📌[18:11]There's pride in building a business together. It's a shared experience.</p><p>📌[19:07]How Brandi and Dean come to an agreement on goals/major purchases</p><p>📌[23:15]How do you celebrate your wins? Do NOT just hit them and move on to the next</p><p>📌[23:33]<a href="https://www.revenuebuddy.com/optin?fbclid=IwAR1yzeGLxZO4cOHwIAo9-3ig-D-QJK5iXVzF8XHGkd1Wd8s0L5N2hhO733M" rel="noopener noreferrer" target="_blank">https://www.revenuebuddy.com/optin</a></p><p>📌[23:47]<a href="https://softwashsystems.com/?fbclid=IwAR3B-jSyTQR_lTQAv2DpgWdNWtPyeVttS0PcENxWYF-44UW7_Vka4R5oQEI" rel="noopener noreferrer" target="_blank">https://softwashsystems.com/</a></p><p>📌[25:01]What does communication stamina mean?</p><p>📌[26:06]They open their staff meetings with personal wins &amp; business wins...</p><p>📌[26:49]Leadership meetings... Office Manager, Owner, Sales Manager and Operations Manager</p><p>📌[29:31]Printed Checklist for both the technician and the homeowner</p><p>📌[30:50]How entrepreneurial couples handle both being on the skinny end of the branch without breaking...</p><p>📌[33:42]Part of their culture is to deliver an excellent customer experience every time...</p><p>📌[36:17]The office staff follow up with the client's from the previous day, every day...</p><p>📌[36:40]The technicians know that they'll be held accountable because of the follow up calls</p><p>📌[39:13]870 5 Star Reviews... When they hit 1000 they're going to buy everyone season tickets</p><p>📌[44:21]Their Office Manager is the accountability mechanism. She makes sure that the checklists are filled out and the brag wall is updated and if there's a callback - the ops manager &amp; office manager will take care of the counseling...</p><p>📌[47:13]Join our facebook group for homework help:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWour8FKhtO205xcl5lAM3Ac5UkotXu1AFJmdtYi6Ne0yF3vbX67YGpF1XEfin6s8aAdgKeKVN7egnh0IwuOJwSqV-WE_OIE89kQxP9fm5qmI-TlxUovMvzDFnmqqSkd3WkIaGGwP0v6QApJgzahbINoyGDBtLI3Y7yFcgOcFKA-t2Yvv0RgdGYB5o6-vt4AE4&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[47:38]Marketing Homework - Do a 6 month marketing plan...</p><p>📌[50:17]Finance Homework]]></description><content:encoded><![CDATA[<p><strong>Dean and Brandi Smith</strong> are the proud owners of Veterans Pressure Washing in Evans Georgia. They specialize in commercial and residential exterior cleaning as well as Christmas Light Installation. They have been in business for four years and employ 15 wonderful team members. They are on track to do 1.5 million this year and looking forward to continuous growth.  Dean has been serving in the Army for over 20 years and his amazing wife Brandi is an integral part of the day to day operation of the company. They love spending time with their two children, traveling and spending time in nature. Dean loves serving his country and serving their clients.</p><p><strong>Time Stamps:</strong></p><p>📌[7:02]Being proactive vs reactive in your marketing</p><p>📌[7:13]What's your strategy to get your phone to ring?</p><p>📌[7:43]A marketing strategy 6 months in advance will help you keep the schedule full consistently</p><p>📌[8:14]Training your technicians to be your marketing ninjas.... Because they are your boots on the ground..</p><p>📌[8:40]Hunting vs Farming in marketing</p><p>📌[9:08]Are you nurturing your relationships? Are you at the chamber events? And you being charitable?</p><p>📌[10:15]Marketing is a heavier lift in the beginning but it does get easier..</p><p>📌[10:55]Revenue fixes a lot of mistakes in your business...</p><p>📌[12:17]Constant coaching, training &amp; mentoring...</p><p>📌[12:27]You have to have communication stamina...</p><p>📌[14:08]How do they set the "goals"?</p><p>📌[14:36]<a href="https://go.conquernow.com/?fbclid=IwAR1oHdjEwYaok0er_PGU1OPpg9PcphPIUueKc7cC07Dr0QfxjfG98s1bfxo" rel="noopener noreferrer" target="_blank">https://go.conquernow.com/</a></p><p>📌[18:11]There's pride in building a business together. It's a shared experience.</p><p>📌[19:07]How Brandi and Dean come to an agreement on goals/major purchases</p><p>📌[23:15]How do you celebrate your wins? Do NOT just hit them and move on to the next</p><p>📌[23:33]<a href="https://www.revenuebuddy.com/optin?fbclid=IwAR1yzeGLxZO4cOHwIAo9-3ig-D-QJK5iXVzF8XHGkd1Wd8s0L5N2hhO733M" rel="noopener noreferrer" target="_blank">https://www.revenuebuddy.com/optin</a></p><p>📌[23:47]<a href="https://softwashsystems.com/?fbclid=IwAR3B-jSyTQR_lTQAv2DpgWdNWtPyeVttS0PcENxWYF-44UW7_Vka4R5oQEI" rel="noopener noreferrer" target="_blank">https://softwashsystems.com/</a></p><p>📌[25:01]What does communication stamina mean?</p><p>📌[26:06]They open their staff meetings with personal wins &amp; business wins...</p><p>📌[26:49]Leadership meetings... Office Manager, Owner, Sales Manager and Operations Manager</p><p>📌[29:31]Printed Checklist for both the technician and the homeowner</p><p>📌[30:50]How entrepreneurial couples handle both being on the skinny end of the branch without breaking...</p><p>📌[33:42]Part of their culture is to deliver an excellent customer experience every time...</p><p>📌[36:17]The office staff follow up with the client's from the previous day, every day...</p><p>📌[36:40]The technicians know that they'll be held accountable because of the follow up calls</p><p>📌[39:13]870 5 Star Reviews... When they hit 1000 they're going to buy everyone season tickets</p><p>📌[44:21]Their Office Manager is the accountability mechanism. She makes sure that the checklists are filled out and the brag wall is updated and if there's a callback - the ops manager &amp; office manager will take care of the counseling...</p><p>📌[47:13]Join our facebook group for homework help:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWour8FKhtO205xcl5lAM3Ac5UkotXu1AFJmdtYi6Ne0yF3vbX67YGpF1XEfin6s8aAdgKeKVN7egnh0IwuOJwSqV-WE_OIE89kQxP9fm5qmI-TlxUovMvzDFnmqqSkd3WkIaGGwP0v6QApJgzahbINoyGDBtLI3Y7yFcgOcFKA-t2Yvv0RgdGYB5o6-vt4AE4&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📌[47:38]Marketing Homework - Do a 6 month marketing plan...</p><p>📌[50:17]Finance Homework - Be sure to put rewards next to your goals, get help from your family and team to set the rewards...</p><p>📌[50:50]Systems Homework -&nbsp;<a href="http://template.net/?fbclid=IwAR3kUBc_mQK3s9IeE8ta9DVFv2FvLwrjeJ5XqyC5SIAFn0dCLcetKl6FJJk" rel="noopener noreferrer" target="_blank">Template.net</a>&nbsp;is like checklist heaven....</p><p>📌[51:17]Check out Conquer -&nbsp;<a href="https://go.conquernow.com/?fbclid=IwAR3vd0AL4_OTL48PoeNegaByxeXcvlE2OwS1j9mh910WEHJEH-BxH1cHspU" rel="noopener noreferrer" target="_blank">https://go.conquernow.com/</a></p><p>📌[52:57]How to increase transparency with your team and their accountabilities?</p><p>📌[55:27]Dean Homework: Get a coach!</p><p>📌[56:14]Brandi Homework: Get a vision board.... What are you working towards?</p><p>📌[56:49]"What gets on the board - gets done..."&nbsp;</p><p>📌[57:21]Health &amp; Wellness Goals, Financial Goals, Family Goals....</p><p>📌[58:07]Best way to get in touch... Message Dean Smith on Facebook.</p><p>⭐Quote of the Week⭐</p><p>Accountability is the glue that ties commitment to results.</p><p>-<a href="https://daphnewells.com/accountability-is-says-bob-proctor/" rel="noopener noreferrer" target="_blank">Bob Proctor</a></p><p><strong>⇩ Resources ⇩</strong></p><p>✯Dean Smith with <a href="www.veteranspw.com" rel="noopener noreferrer" target="_blank">www.veteranspw.com</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-121-dean-smith]]></link><guid isPermaLink="false">e8303b04-1ff2-4b30-bad2-b0dec5db1beb</guid><itunes:image href="https://artwork.captivate.fm/e032e8c5-5e91-41e0-afdc-bc56e7bb524b/wq_Sf19onS6LLjZIZ8oMwIDr.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 31 Oct 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d29f8af3-626c-4761-a8c7-32fd611c21fe/Ep-20121-20Dan-converted.mp3" length="143479725" type="audio/mpeg"/><itunes:duration>59:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>72</itunes:episode><itunes:season>2</itunes:season><podcast:episode>72</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 120 David Mulcahy</title><itunes:title>Ep 120 David Mulcahy</itunes:title><description><![CDATA[<p><strong>David Mulcahy, Director Of Operations at OhDeer</strong>, David runs operations to achieve the highest level of service so his clients can enjoy more time outside!  David worked in his family business, thought it was going to be his end game and realized after years of dedication it was a DEAD END!  That was David in 2014. Realizing this and making a pivot within a few months has set David on a path of success and business development.  We can't wait to hear all about David's story this week!</p><p><strong>Time Stamps :</strong></p><p>📌[9:09]Marketing Plans... yard signs</p><p>📌[10:52]Show up for networking when you're slow and when you're busy....</p><p>📌[13:06]Be part of your community...</p><p>📌[14:01]How social media can level the playing field...</p><p>📌[17:56]Why Franchising? Kurt &amp; Colleen wanted to grow quickly but didn't want to manage the people...</p><p>📌[19:11]Minimum of 2 units owned by corporate that can validate the system.</p><p>📌[21:00]Franchisees are either... entrepreneurs, launchapreneurs, or they have a lot of money...</p><p>📌[24:58]The franchise model being successful is very dependent on a solid agreement... and often takes 100 franchise units before it becomes crazy profitable...</p><p>📌[27:27]Buying into a franchise: It's a short cut. You are buying a validated model</p><p>📌[28:10]You still have to execute</p><p>📌[28:46]When do you outgrow your CRM?</p><p>📌[32:04]He chose a new CRM based on batch changes, recurring, automations, reporting features and an open API....</p><p>📌[33:00]Dave's tech to admin ratio... 20:1</p><p>📌[34:25]His office does sales, outbound and inbound...</p><p>📌[36:46]The nice thing about the royalty model is it aligns interests - when the franchisee wins, the franchisor wins...</p><p>📌[38:31]If you don't have good field staff in one unit, you won't get to two units, and you won't get to franchise</p><p>📌[39:00]Since COVID, they optimized all of their field staff to work less, and make more....</p><p>📌[39:24]His trucks work 6 days a week but his techs only work 5</p><p>📌[41:11]After covid, he's found his techs would rather work 40 hours than 55...</p><p>📌[41:42]Production Pay has been huge... Flat hourly rate + a percentage of everything they do...</p><p>📌[42:53]Do your techs know the value of their day?</p><p>📌[44:08]They have a dispatch board that helps the routes understand &amp; fulfill capacity..</p><p>📌[47:09]They adjust their schedules so that even with a rainy day - they still hit their targets for the week... Meaning they may have longer days and days off</p><p>📌[47:21]The importance of a floater...</p><p>📌[53:55]Marketing Homework: How are you engaged in your community?</p><p>📌[56:31]Finance Homework: Build a franchise model within your business. Are your systems duplicatable?</p><p>📌[57:40]Systems Homework: Are you being proactive or reactive? Implement slack with your team!</p><p>📌[59:22]People Homework: Look at the floater model...</p><p>📌[1:00:20]David Homework: If you're interested in starting a 2nd location - what systems would you need?Where is your 2nd unit/office going to be?</p><p>📌[1:00:56]1. What does your office look like? 2. What is your product? 3. What are the supplies/inventory needed?</p><p>📌[1:01:17]Reach out to David at David@oh-deer.com</p><p><strong>⭐Quote of the Week⭐</strong></p><p>“Flexibility in a time of great change is a vital quality of leadership.”</p><p>-Brian Tracy</p><p><strong>⇩ Resources ⇩</strong></p><p>✯David Mulcahy with <a href="https://oh-deer.com/" rel="noopener noreferrer" target="_blank">https://oh-deer.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/"...]]></description><content:encoded><![CDATA[<p><strong>David Mulcahy, Director Of Operations at OhDeer</strong>, David runs operations to achieve the highest level of service so his clients can enjoy more time outside!  David worked in his family business, thought it was going to be his end game and realized after years of dedication it was a DEAD END!  That was David in 2014. Realizing this and making a pivot within a few months has set David on a path of success and business development.  We can't wait to hear all about David's story this week!</p><p><strong>Time Stamps :</strong></p><p>📌[9:09]Marketing Plans... yard signs</p><p>📌[10:52]Show up for networking when you're slow and when you're busy....</p><p>📌[13:06]Be part of your community...</p><p>📌[14:01]How social media can level the playing field...</p><p>📌[17:56]Why Franchising? Kurt &amp; Colleen wanted to grow quickly but didn't want to manage the people...</p><p>📌[19:11]Minimum of 2 units owned by corporate that can validate the system.</p><p>📌[21:00]Franchisees are either... entrepreneurs, launchapreneurs, or they have a lot of money...</p><p>📌[24:58]The franchise model being successful is very dependent on a solid agreement... and often takes 100 franchise units before it becomes crazy profitable...</p><p>📌[27:27]Buying into a franchise: It's a short cut. You are buying a validated model</p><p>📌[28:10]You still have to execute</p><p>📌[28:46]When do you outgrow your CRM?</p><p>📌[32:04]He chose a new CRM based on batch changes, recurring, automations, reporting features and an open API....</p><p>📌[33:00]Dave's tech to admin ratio... 20:1</p><p>📌[34:25]His office does sales, outbound and inbound...</p><p>📌[36:46]The nice thing about the royalty model is it aligns interests - when the franchisee wins, the franchisor wins...</p><p>📌[38:31]If you don't have good field staff in one unit, you won't get to two units, and you won't get to franchise</p><p>📌[39:00]Since COVID, they optimized all of their field staff to work less, and make more....</p><p>📌[39:24]His trucks work 6 days a week but his techs only work 5</p><p>📌[41:11]After covid, he's found his techs would rather work 40 hours than 55...</p><p>📌[41:42]Production Pay has been huge... Flat hourly rate + a percentage of everything they do...</p><p>📌[42:53]Do your techs know the value of their day?</p><p>📌[44:08]They have a dispatch board that helps the routes understand &amp; fulfill capacity..</p><p>📌[47:09]They adjust their schedules so that even with a rainy day - they still hit their targets for the week... Meaning they may have longer days and days off</p><p>📌[47:21]The importance of a floater...</p><p>📌[53:55]Marketing Homework: How are you engaged in your community?</p><p>📌[56:31]Finance Homework: Build a franchise model within your business. Are your systems duplicatable?</p><p>📌[57:40]Systems Homework: Are you being proactive or reactive? Implement slack with your team!</p><p>📌[59:22]People Homework: Look at the floater model...</p><p>📌[1:00:20]David Homework: If you're interested in starting a 2nd location - what systems would you need?Where is your 2nd unit/office going to be?</p><p>📌[1:00:56]1. What does your office look like? 2. What is your product? 3. What are the supplies/inventory needed?</p><p>📌[1:01:17]Reach out to David at David@oh-deer.com</p><p><strong>⭐Quote of the Week⭐</strong></p><p>“Flexibility in a time of great change is a vital quality of leadership.”</p><p>-Brian Tracy</p><p><strong>⇩ Resources ⇩</strong></p><p>✯David Mulcahy with <a href="https://oh-deer.com/" rel="noopener noreferrer" target="_blank">https://oh-deer.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/120-david-mulcahy]]></link><guid isPermaLink="false">e64452ac-5e1b-48d6-b382-1828041f0602</guid><itunes:image href="https://artwork.captivate.fm/e302a204-30b5-495f-937b-fff513627547/evH52dE_XZGO3Kklny-pMl5I.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 24 Oct 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/76208712-6b81-4615-b37e-6c45f24c1e8d/ep-20120-converted.mp3" length="150934125" type="audio/mpeg"/><itunes:duration>01:02:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>71</itunes:episode><itunes:season>2</itunes:season><podcast:episode>71</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep.119 Gabriel Gutierrez</title><itunes:title>Ep.119 Gabriel Gutierrez</itunes:title><description><![CDATA[<p><strong>Gabe Gutierrez</strong> is the Founder of Gabe's Spotless Window Cleaning in Tucson, AZ   They've been making windows spotless since 1999!</p><p>Gabe is also a Moderator of "Into the Flow" Facebook group and host of the Into the Flow podcast dedicated to the education, safety, and philanthropy in the window cleaning community. </p><p><strong>Time Stamp</strong></p><p>📌[6:03]Why did you start posting on Instagram/social media?</p><p>📌[7:37]Gabe shoots for one post per day on social media</p><p>📌[9:29]Gabe is finding more interaction with TikTok than Instagram and Facebook</p><p>📌[14:39]Gabe's Social Manager will take one video and can splice that video into 6 additional posts!</p><p>📌[15:10]Posting more about the community not just the business</p><p>📌[17:37]Selling the brand is more important than selling the job</p><p>📌[19:05]How did Gabe find his social media manager?</p><p>📌[22:49]How Gabe decided to really shift his focus to his Window Cleaning business</p><p>📌[24:59]When you work on the business you can't just stop paying yourself</p><p>📌[26:43]What changes when you get to four trucks?</p><p>📌[27:10]&nbsp;"There are periods where you have to bust through a wall" - Gabe</p><p>📌[28:06]Adjust your rate to compensate for your expenses</p><p>📌[30:57]What are your variable verses fixed expenses?</p><p>📌[32:08]Gabe is going to "squeeze the cottage cheese"</p><p>📌[33:48]"My business is an asset" - Gabe</p><p>📌[37:04]What growing pains did you have when adding people?</p><p>📌[37:53]Gabe had to separate himself from the business. Window Cleaner meant Gabe...</p><p>📌[39:11]By training and highlighting his technicians it allowed him to separate himself more from the business</p><p>📌[39:24]Your technicians are not YOU</p><p>📌[40:31]TEAM GSWC - they are a team with Gabe as the Coach</p><p>📌[42:04]You have to be purposeful with your appreciation towards your employees</p><p>📌[44:09]Gabe's Technicians love Quality Driven Software!</p><p>📌[47:44]Employee's crave knowing how they are doing</p><p>⭐<strong>Quote of the Wee</strong>k⭐</p><p>"Your business is a valuable asset. It's time to treat it like one."</p><p>-<strong>Gabriel Gutierrez</strong></p><p><strong>⇩ Resources ⇩</strong></p><p>✯Gabriel Gutierrez - <a href="https://gswctucson.com/" rel="noopener noreferrer" target="_blank">https://gswctucson.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p><strong>Gabe Gutierrez</strong> is the Founder of Gabe's Spotless Window Cleaning in Tucson, AZ   They've been making windows spotless since 1999!</p><p>Gabe is also a Moderator of "Into the Flow" Facebook group and host of the Into the Flow podcast dedicated to the education, safety, and philanthropy in the window cleaning community. </p><p><strong>Time Stamp</strong></p><p>📌[6:03]Why did you start posting on Instagram/social media?</p><p>📌[7:37]Gabe shoots for one post per day on social media</p><p>📌[9:29]Gabe is finding more interaction with TikTok than Instagram and Facebook</p><p>📌[14:39]Gabe's Social Manager will take one video and can splice that video into 6 additional posts!</p><p>📌[15:10]Posting more about the community not just the business</p><p>📌[17:37]Selling the brand is more important than selling the job</p><p>📌[19:05]How did Gabe find his social media manager?</p><p>📌[22:49]How Gabe decided to really shift his focus to his Window Cleaning business</p><p>📌[24:59]When you work on the business you can't just stop paying yourself</p><p>📌[26:43]What changes when you get to four trucks?</p><p>📌[27:10]&nbsp;"There are periods where you have to bust through a wall" - Gabe</p><p>📌[28:06]Adjust your rate to compensate for your expenses</p><p>📌[30:57]What are your variable verses fixed expenses?</p><p>📌[32:08]Gabe is going to "squeeze the cottage cheese"</p><p>📌[33:48]"My business is an asset" - Gabe</p><p>📌[37:04]What growing pains did you have when adding people?</p><p>📌[37:53]Gabe had to separate himself from the business. Window Cleaner meant Gabe...</p><p>📌[39:11]By training and highlighting his technicians it allowed him to separate himself more from the business</p><p>📌[39:24]Your technicians are not YOU</p><p>📌[40:31]TEAM GSWC - they are a team with Gabe as the Coach</p><p>📌[42:04]You have to be purposeful with your appreciation towards your employees</p><p>📌[44:09]Gabe's Technicians love Quality Driven Software!</p><p>📌[47:44]Employee's crave knowing how they are doing</p><p>⭐<strong>Quote of the Wee</strong>k⭐</p><p>"Your business is a valuable asset. It's time to treat it like one."</p><p>-<strong>Gabriel Gutierrez</strong></p><p><strong>⇩ Resources ⇩</strong></p><p>✯Gabriel Gutierrez - <a href="https://gswctucson.com/" rel="noopener noreferrer" target="_blank">https://gswctucson.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-119-gabriel-gutierrez]]></link><guid isPermaLink="false">28490e59-012d-4385-8a73-a0afac137d60</guid><itunes:image href="https://artwork.captivate.fm/47e1607d-1938-40fa-9181-ea6456840439/JbfnY_jCpSk9DnI0omRaG0Oe.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 17 Oct 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/27acf7c8-7a7f-44c6-81b0-5ff3683763bb/Ep-20119-converted.mp3" length="145900845" type="audio/mpeg"/><itunes:duration>01:00:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>70</itunes:episode><itunes:season>2</itunes:season><podcast:episode>70</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 118 Liz Trotter</title><itunes:title>Ep 118 Liz Trotter</itunes:title><description><![CDATA[<p><strong>Liz Trotter</strong> currently owns and operates Cleaning Profit Builders. She has owned American Maid Service in Olympia, WA since 1993 and currently operates as an absentee owner.</p><p>Liz is also a partner in Castle Keepers - Atlanta. Along with her husband Tim, Liz is a real estate investor and developer who currently owns 120+ rentals. As a Certified High-Performance Coach (CHPC), Liz uses her certification along with extensive DISC training and 3 decades of experience in the cleaning industry to help people at all levels “get out of their own way."</p><p>Liz’ current passion is using her proprietary system within the Strategic Success Circles to help smart business owners use their current knowledge and drive to get out of the Daily Whirlwind. Knowing what to do is a small part of the equation for strategically achieving goals of importance!</p><p><strong>Time Stamps:</strong></p><p>📌[8:32]Who are you? What do you want to be? Here are a bunch of resources...</p><p>📌[8:44]Pay attention to this, don't do this, do this....</p><p>📌[9:07]Marketing Advice - start in one place, with one thing, then go from there...</p><p>📌[11:32]Liz's favorite marketing hacks.... Hire other smart people</p><p>📌[16:42]Liz is bringing a bringing a goal setting workshop to California!</p><p>📌[20:09]Goal setting for 2023 NOW</p><p>📌[21:49]Eliminate the HOWS and start with the WHYS</p><p>📌[22:02]The sooner you start guessing, the better you'll get at guessing</p><p>📌[22:47]Start with the family budget</p><p>📌[23:29]Then add the cushion that you can only touch quarterly</p><p>📌[24:16]Goal setting is a best guess. Planning into the future you get to dream.</p><p>📌[25:11]And the more you practice best guessing, the better you get at it.</p><p>📌[30:14]Set your numbers and manipulate as things change.</p><p>📌[30:42]The win is the process.</p><p>📌[31:12]<a href="https://cleaningprofitbuilders.com/events-and-speaking-engagements/?fbclid=IwAR0wqSEtvFw-AHtk33b81NKFBwa0k0ImHe2hLh__irNf7NwiE1HhIndqiPw" rel="noopener noreferrer" target="_blank">https://cleaningprofitbuilders.com/events-and-speaking.../</a></p><p>📌[33:28]From 0 to 40 properties in 1 year...</p><p>📌[35:35]Transition of Real Estate to trades businesses.... Electrical, Plumbing, Construction &amp;     Flooring companies...</p><p>📌[37:14]How does Liz juggle it all?</p><p>📌[38:21]She has a GM at the cleaning company. Her husband is the project manager and they have property management company. All working from the same office.</p><p>📌[39:02]Her baby is Cleaning Profit Builders&nbsp;</p><p>📌[40:12]"Of course I have favorite employees...."&nbsp;</p><p>📌[41:06]How to show your admins appreciation?</p><p>📌[42:08]If you're hiring good people and they keep turning over... It's you! Liz prefers when it's you because it's easier to fix!</p><p>📌[42:39]Are you ready to give over the job?</p><p>📌[43:03]People need to feel like they matter. That there's meaning.</p><p>📌[47:05]They hate hearing "good job"</p><p>📌[47:19]They want to be asked their opinion and feel heard</p><p>📌[47:48]They want to specific examples of what you noticed them doing a good job</p><p>📌[47:56]But what can I do?!&nbsp;</p><p>📌[49:23]What's important about their life? What do they care about?</p><p>📌[49:46]It's just pausing and being intentional...</p><p>📌[50:29]Your words matter...</p><p>📌[50:37]Be intentional...</p><p>📌[56:07]Marketing Homework: Make a vision board for your company - what is your brand? what do you represent? who are you?</p><p>📌[57:18]Finance Homework: Start your goal setting for 2023. Forget the how. Focus on the why?</p><p>📌[57:52]<a href="https://cleaningprofitbuilders.com/events-and-speaking-engagements/?fbclid=IwAR1-dMqQNjYPaJWeFojPxqgWIfPK9OMahVwk1IPRQm-JhAnj9ZRnGQ7dVPM" rel="noopener noreferrer" target="_blank">https://cleaningprofitbuilders.com/events-and-speaking.../</a></p><p>📌[58:40]Systems Homework: Are you systematically engaging your...]]></description><content:encoded><![CDATA[<p><strong>Liz Trotter</strong> currently owns and operates Cleaning Profit Builders. She has owned American Maid Service in Olympia, WA since 1993 and currently operates as an absentee owner.</p><p>Liz is also a partner in Castle Keepers - Atlanta. Along with her husband Tim, Liz is a real estate investor and developer who currently owns 120+ rentals. As a Certified High-Performance Coach (CHPC), Liz uses her certification along with extensive DISC training and 3 decades of experience in the cleaning industry to help people at all levels “get out of their own way."</p><p>Liz’ current passion is using her proprietary system within the Strategic Success Circles to help smart business owners use their current knowledge and drive to get out of the Daily Whirlwind. Knowing what to do is a small part of the equation for strategically achieving goals of importance!</p><p><strong>Time Stamps:</strong></p><p>📌[8:32]Who are you? What do you want to be? Here are a bunch of resources...</p><p>📌[8:44]Pay attention to this, don't do this, do this....</p><p>📌[9:07]Marketing Advice - start in one place, with one thing, then go from there...</p><p>📌[11:32]Liz's favorite marketing hacks.... Hire other smart people</p><p>📌[16:42]Liz is bringing a bringing a goal setting workshop to California!</p><p>📌[20:09]Goal setting for 2023 NOW</p><p>📌[21:49]Eliminate the HOWS and start with the WHYS</p><p>📌[22:02]The sooner you start guessing, the better you'll get at guessing</p><p>📌[22:47]Start with the family budget</p><p>📌[23:29]Then add the cushion that you can only touch quarterly</p><p>📌[24:16]Goal setting is a best guess. Planning into the future you get to dream.</p><p>📌[25:11]And the more you practice best guessing, the better you get at it.</p><p>📌[30:14]Set your numbers and manipulate as things change.</p><p>📌[30:42]The win is the process.</p><p>📌[31:12]<a href="https://cleaningprofitbuilders.com/events-and-speaking-engagements/?fbclid=IwAR0wqSEtvFw-AHtk33b81NKFBwa0k0ImHe2hLh__irNf7NwiE1HhIndqiPw" rel="noopener noreferrer" target="_blank">https://cleaningprofitbuilders.com/events-and-speaking.../</a></p><p>📌[33:28]From 0 to 40 properties in 1 year...</p><p>📌[35:35]Transition of Real Estate to trades businesses.... Electrical, Plumbing, Construction &amp;     Flooring companies...</p><p>📌[37:14]How does Liz juggle it all?</p><p>📌[38:21]She has a GM at the cleaning company. Her husband is the project manager and they have property management company. All working from the same office.</p><p>📌[39:02]Her baby is Cleaning Profit Builders&nbsp;</p><p>📌[40:12]"Of course I have favorite employees...."&nbsp;</p><p>📌[41:06]How to show your admins appreciation?</p><p>📌[42:08]If you're hiring good people and they keep turning over... It's you! Liz prefers when it's you because it's easier to fix!</p><p>📌[42:39]Are you ready to give over the job?</p><p>📌[43:03]People need to feel like they matter. That there's meaning.</p><p>📌[47:05]They hate hearing "good job"</p><p>📌[47:19]They want to be asked their opinion and feel heard</p><p>📌[47:48]They want to specific examples of what you noticed them doing a good job</p><p>📌[47:56]But what can I do?!&nbsp;</p><p>📌[49:23]What's important about their life? What do they care about?</p><p>📌[49:46]It's just pausing and being intentional...</p><p>📌[50:29]Your words matter...</p><p>📌[50:37]Be intentional...</p><p>📌[56:07]Marketing Homework: Make a vision board for your company - what is your brand? what do you represent? who are you?</p><p>📌[57:18]Finance Homework: Start your goal setting for 2023. Forget the how. Focus on the why?</p><p>📌[57:52]<a href="https://cleaningprofitbuilders.com/events-and-speaking-engagements/?fbclid=IwAR1-dMqQNjYPaJWeFojPxqgWIfPK9OMahVwk1IPRQm-JhAnj9ZRnGQ7dVPM" rel="noopener noreferrer" target="_blank">https://cleaningprofitbuilders.com/events-and-speaking.../</a></p><p>📌[58:40]Systems Homework: Are you systematically engaging your team?</p><p>📌[59:08]People Homework: Cut the fluff out of your language for your team. Be specific!</p><p>📌[59:40]Do a self-assessment related to Matter, Meaning, Measure &amp; Autonomy?</p><p>📌[1:02:23]<a href="https://www.myofficeoutfitter.com/abc-adventure-nashville?fbclid=IwAR2NmVyqiQTeP1lWrcDZazEvx50uJjIHEc_IvRK_6tCqcoEqQcBlh6Imh-U" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-nashville</a></p><p>⭐<strong>Quote of the Week</strong>⭐</p><p>“A good coach can change a game. A great coach can change a life.”</p><p>- John Wooden</p><p><strong>⇩ Resources ⇩</strong></p><p>✯Liz Trotter - <a href="https://cleaningprofitbuilders.com/events-and-speaking-engagements/?fbclid=IwAR1-dMqQNjYPaJWeFojPxqgWIfPK9OMahVwk1IPRQm-JhAnj9ZRnGQ7dVPM" rel="noopener noreferrer" target="_blank">https://cleaningprofitbuilders.com/events-and-speaking.../</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-118-liz-trotter]]></link><guid isPermaLink="false">ac7d0828-98bb-455c-a5b0-5f3fdaabaa18</guid><itunes:image href="https://artwork.captivate.fm/406be223-a727-4359-9127-d56a82e4a4bd/4cu-7MjNmkLko05TxR68wIv6.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 10 Oct 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/17b169a1-5123-4041-8d07-189b3019586f/Ep-20118-20Liz-converted.mp3" length="153179565" type="audio/mpeg"/><itunes:duration>01:03:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>69</itunes:episode><itunes:season>2</itunes:season><podcast:episode>69</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 117 Dave and Sam Yensan</title><itunes:title>Ep 117 Dave and Sam Yensan</itunes:title><description><![CDATA[<p><strong>Dave and Samantha</strong> own two  growing companies- Carolina Pressure Pros and Carolina illumination operating out of North Carolina. They each have two very distinct and opposing roles, Dave is the operations and sales manager while Samantha is the Marketing Strategist and Administrative Manager. Their complementary teamwork finds purpose together in a common mission of serving their community through more than just business. Both have long standing history of service in varying capacities. Dave is a current member of the North Carolina National Guard of 17 years, years in the firefighting service, a mentor to several business owners, a board member in a local Chamber, and an incredibly involved father. Samantha has owned her own businesses since childhood, Founded organizations funded by grants to serve local college students, and been President of several organizations. She was able to steadily grow the company during a year and a half long deployment for Dave while simultaneously being the only caregiver for their 4 kids.They value adventures, serving the community, and creating a family culture around loyalty and leadership. Fun facts: Dave was never a "school" type of person but is always learning something new and Samantha enjoys 4 wheeling and archery. Write to Samantha Yensan </p><p><strong>Time Stamps:</strong></p><p>📌[8:56]&nbsp;Marketing: Getting estimates scheduled from Home Shows</p><p>📌[9:45]Marketing: The Home Show attracts the organized clients who are planners and not the impulsive buyers</p><p>📌[11:12]Marketing: Educating our clients to get ready for their home projects...</p><p>📌[12:32]Marketing: What is the best follow up strategy post home show? (drip sequences, nurturing sequences, etc)</p><p>📌[14:21]Approaching business with a family &amp; community mindset... Our clients are so much more than a transaction...</p><p>📌[14:29]Humanize your business...</p><p>📌[17:18]Compression of a seasonal business...</p><p>📌[21:28]65k in their first season...</p><p>📌[31:42]Take a deposit early, save for future, remember to pay yourself...</p><p>📌[31:52]Systematizing a NEW business....</p><p>📌[32:05]Beginning with the end in mind.</p><p>📌[34:26]How to cross-sell a new brand...</p><p>📌[35:29]She started with an email sequence announcing a woman-owned, sister company, leveraging the Dave personality...</p><p>📌[39:12]Using Slack for their Communication systems.... even though they are life partners that live together&nbsp;</p><p>📌[39:53]Creating a communication system that will support their future company...</p><p>📌[40:33]Christmas in July</p><p>📌[41:23]How to handle the stresses of the business....</p><p>📌[42:59]It never feels like there's a true balance between work and home... but they do it together and give eachother grace...</p><p>📌[44:56]Prioritizing showing appreciation for eachother and each of their contributions....</p><p>📌[47:07]Strategies to separate business and family?</p><p>📌[48:06]When they're in the chaos - the goal is to navigate out - because they refuse to live there...</p><p>📌[49:08]Their why is to build passive income so that they can spend more time together.. Not growth for growth's sake!</p><p>📌[51:24]FC4B - $150 off of admin bootcamp</p><p>📌[56:22]Marketing Homework: What are your local home shows?</p><p>📌[56:57]Finance Homework: How much do you want to make next year top line, bottom line, and how much do you need to spend to make it?</p><p>📌[57:15]System Homework: Separate out your work and personal communication</p><p>📌[57:28]People Homework: How do you unplug from the business?</p><p>📌[58:43]Dave Homework: Structure your couple time to stay connected...</p><p>📌[59:14]Sam Homework: Remind yourselves that your identity is NOT the business...</p><p>📌[1:00:05]How to get ahold of Dave &amp; Sam - message them on Facebook</p><p>📌[1:00:28]Balance is not something that you find, it's something that you create!</p><p><strong>Quote of the...]]></description><content:encoded><![CDATA[<p><strong>Dave and Samantha</strong> own two  growing companies- Carolina Pressure Pros and Carolina illumination operating out of North Carolina. They each have two very distinct and opposing roles, Dave is the operations and sales manager while Samantha is the Marketing Strategist and Administrative Manager. Their complementary teamwork finds purpose together in a common mission of serving their community through more than just business. Both have long standing history of service in varying capacities. Dave is a current member of the North Carolina National Guard of 17 years, years in the firefighting service, a mentor to several business owners, a board member in a local Chamber, and an incredibly involved father. Samantha has owned her own businesses since childhood, Founded organizations funded by grants to serve local college students, and been President of several organizations. She was able to steadily grow the company during a year and a half long deployment for Dave while simultaneously being the only caregiver for their 4 kids.They value adventures, serving the community, and creating a family culture around loyalty and leadership. Fun facts: Dave was never a "school" type of person but is always learning something new and Samantha enjoys 4 wheeling and archery. Write to Samantha Yensan </p><p><strong>Time Stamps:</strong></p><p>📌[8:56]&nbsp;Marketing: Getting estimates scheduled from Home Shows</p><p>📌[9:45]Marketing: The Home Show attracts the organized clients who are planners and not the impulsive buyers</p><p>📌[11:12]Marketing: Educating our clients to get ready for their home projects...</p><p>📌[12:32]Marketing: What is the best follow up strategy post home show? (drip sequences, nurturing sequences, etc)</p><p>📌[14:21]Approaching business with a family &amp; community mindset... Our clients are so much more than a transaction...</p><p>📌[14:29]Humanize your business...</p><p>📌[17:18]Compression of a seasonal business...</p><p>📌[21:28]65k in their first season...</p><p>📌[31:42]Take a deposit early, save for future, remember to pay yourself...</p><p>📌[31:52]Systematizing a NEW business....</p><p>📌[32:05]Beginning with the end in mind.</p><p>📌[34:26]How to cross-sell a new brand...</p><p>📌[35:29]She started with an email sequence announcing a woman-owned, sister company, leveraging the Dave personality...</p><p>📌[39:12]Using Slack for their Communication systems.... even though they are life partners that live together&nbsp;</p><p>📌[39:53]Creating a communication system that will support their future company...</p><p>📌[40:33]Christmas in July</p><p>📌[41:23]How to handle the stresses of the business....</p><p>📌[42:59]It never feels like there's a true balance between work and home... but they do it together and give eachother grace...</p><p>📌[44:56]Prioritizing showing appreciation for eachother and each of their contributions....</p><p>📌[47:07]Strategies to separate business and family?</p><p>📌[48:06]When they're in the chaos - the goal is to navigate out - because they refuse to live there...</p><p>📌[49:08]Their why is to build passive income so that they can spend more time together.. Not growth for growth's sake!</p><p>📌[51:24]FC4B - $150 off of admin bootcamp</p><p>📌[56:22]Marketing Homework: What are your local home shows?</p><p>📌[56:57]Finance Homework: How much do you want to make next year top line, bottom line, and how much do you need to spend to make it?</p><p>📌[57:15]System Homework: Separate out your work and personal communication</p><p>📌[57:28]People Homework: How do you unplug from the business?</p><p>📌[58:43]Dave Homework: Structure your couple time to stay connected...</p><p>📌[59:14]Sam Homework: Remind yourselves that your identity is NOT the business...</p><p>📌[1:00:05]How to get ahold of Dave &amp; Sam - message them on Facebook</p><p>📌[1:00:28]Balance is not something that you find, it's something that you create!</p><p><strong>Quote of the Week</strong></p><p>“Balance isn't something you find, it's something you create.” – Jana Kingsford.</p><p><strong>Dave and Sam Yensan</strong> : https://www.carolinapressurepros.com/</p><p><strong> ⇩  Resources  ⇩</strong></p><p>✯Dave and Sam Yensan : <a href="https://www.carolinapressurepros.com/" rel="noopener noreferrer" target="_blank">https://www.carolinapressurepros.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-117-dave-and-sam-yensan]]></link><guid isPermaLink="false">7c86f7f3-119d-4914-8add-8a9d4408389e</guid><itunes:image href="https://artwork.captivate.fm/2a820c46-7c66-44e7-abe3-31bd1556693a/zjWDZsnPQ6reovwGzqtTpHb8.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 03 Oct 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/de3698d9-94d8-4c25-91c2-72262fd16938/Ep-20117-converted.mp3" length="147179146" type="audio/mpeg"/><itunes:duration>01:01:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>68</itunes:episode><itunes:season>2</itunes:season><podcast:episode>68</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 116 Liam O&apos;Dea</title><itunes:title>Ep 116 Liam O&apos;Dea</itunes:title><description><![CDATA[<p>Alcoholism. Bankruptcy. Miserable career. This was life before Liam finally did what we wanted to do: copywriting. It wasn't long after freelancing that he was introduced to the Home Service industry. But it was ResponsiCon 2022 that accelerated his immersion and opportunities in the industry, which led to establishing a business model devoted to providing money-making messaging to Home Service business owners at scale. Now, a sober, fulfilled man on a mission, he's here to spread the word about words (pun intended).</p><p><strong>Time Stamps</strong></p><p>📌[3:25]<a href="https://www.shinysherpa.com/?r_done=1&amp;fbclid=IwAR3-GcpSCZwMYdu71otlDV9K49wI_VJPlyEr6F2KzV5sSHlAF_y7DjLF0lo" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/?r_done=1</a></p><p>📌[3:45]Marketing --&gt; "It looks like the $99 guy wrote your follow-ups..."</p><p>📌[8:25]Best way to structure copy?</p><p>📌[14:13]Subject: Thank you.... You're about to have a great experience!</p><p>📌[14:45]Remember to focus on your customer not you!</p><p>📌[16:01]Give yourself permission to follow up.. You're not bugging them - you're helping them...</p><p>📌[17:09]Make your marketing warm and fuzzy it should be an extension of you..</p><p>📌[22:41]ResponsiBid is a follow up system...</p><p>📌[23:05]Who's coming to ResponsiCon 2023?&nbsp;<a href="https://responsibid.com/responsicon/?fbclid=IwAR23LOJFcwmnc5wxjV3T5iB2gWlnDDteyv_CnYJxfOdBFbHlkVJNjLF_I4I" rel="noopener noreferrer" target="_blank">https://responsibid.com/responsicon/</a></p><p>📌[23:37]How to write an email that converts....</p><p>📌[26:21]We should follow up for 90 days...</p><p>📌[26:33]The first 9 days frequency is a bit heavier</p><p>📌[26:41]Immediately: Email Estimate</p><p>📌[26:45]8 hours later: send text</p><p>📌[26:53]24 hours: email again</p><p>📌[27:01]day 3: text</p><p>📌[27:05]day 5: email</p><p>📌[27:13]day 6: email</p><p>📌[27:25]You are the authority on the customer journey....</p><p>📌[27:37]Day 6: text</p><p>📌[28:01]text with typo, then send follow up text correcting the typo</p><p>📌[28:21]day 8: email</p><p>📌[28:25]day 12: email</p><p>📌[28:53]day 16: text message</p><p>📌[29:17]day 16: ask them what you haven't addressed</p><p>📌[29:21]day 23: email</p><p>📌[32:17]Liam says "you have to email your list"</p><p>📌[33:41]How to email your list.... Warm up your audience, by saying "hey, we're finally getting with the times... before we start sending you special offers and cool information - if that's not what you're into... Call to Action --&gt; UNSUBSCRIBE</p><p>📌[35:17]4 emails = $300,000 in 6 weeks....</p><p>📌[37:29]chiirp</p><p>📌[37:49]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fchiirp.com%2F%3Ffbclid%3DIwAR1nSUdyDsyMKgJOArICpU3nsS_a3D5EtjptTQPCZhHno7ny8Sy-_jHEfjM&amp;h=AT0qBP8EROk0k46U1sSa3mqPDwa4PTxWYCG2OjbiiQQupK6GB_E2GVKNxRelLW2uqem9bIUFFU7IGnOkYj1n9tEP4_AKOEmW1JolWInzdjXpTjoarhJKey_xtcKRCks3UAj8&amp;__tn__=R]-R&amp;c[0]=AT0GdwwLDWZtXQPdUDCExHWkmgcJ47swH8nwa22nnXeThGRt68lPz8MbWbiCbaGoQyJisk9X2xNaycNW3pIzeZT-2GatcIypNuKUr3UeND_5Rj7zmDvzMC-Yovx0nNPp-NJDfA8m5xJMcIBc_FGdXZKdiCRIvIUxeKxkjQ5VESrd4VtbJqHQHqivId_MM9DFXO82NFUQ6q42EtVHop0" rel="noopener noreferrer" target="_blank">https://chiirp.com/</a></p><p>📌[43:25]Overcame the discomfort... through bankruptcy &amp; drinking...</p><p>📌[45:17]If you can be vulnerable &amp; open up to people... more people want to help!</p><p>📌[47:33]Shout out to Melissa Walker! We love&nbsp;you!!</p><p>📌[50:37]<a href="https://www.goodreads.com/book/show/23500254-the-power-of-vulnerability?fbclid=IwAR2-yDyn-NDANgXhBerpR22aZ5jVOFYVOuI_rH0q6_1bWw4h1Wr70OQ6S2I" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../23500254-the-power-of...</a></p><p>📌[53:09]<a href="https://www.ted.com/talks/brene_brown_the_power_of_vulnerability?language=en&amp;fbclid=IwAR3zsLaQUygOKZ-ngXAzRBnl8dPd3XKZGoa6AUrucOKGgUXCPiivHwUDFiM" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p>Alcoholism. Bankruptcy. Miserable career. This was life before Liam finally did what we wanted to do: copywriting. It wasn't long after freelancing that he was introduced to the Home Service industry. But it was ResponsiCon 2022 that accelerated his immersion and opportunities in the industry, which led to establishing a business model devoted to providing money-making messaging to Home Service business owners at scale. Now, a sober, fulfilled man on a mission, he's here to spread the word about words (pun intended).</p><p><strong>Time Stamps</strong></p><p>📌[3:25]<a href="https://www.shinysherpa.com/?r_done=1&amp;fbclid=IwAR3-GcpSCZwMYdu71otlDV9K49wI_VJPlyEr6F2KzV5sSHlAF_y7DjLF0lo" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/?r_done=1</a></p><p>📌[3:45]Marketing --&gt; "It looks like the $99 guy wrote your follow-ups..."</p><p>📌[8:25]Best way to structure copy?</p><p>📌[14:13]Subject: Thank you.... You're about to have a great experience!</p><p>📌[14:45]Remember to focus on your customer not you!</p><p>📌[16:01]Give yourself permission to follow up.. You're not bugging them - you're helping them...</p><p>📌[17:09]Make your marketing warm and fuzzy it should be an extension of you..</p><p>📌[22:41]ResponsiBid is a follow up system...</p><p>📌[23:05]Who's coming to ResponsiCon 2023?&nbsp;<a href="https://responsibid.com/responsicon/?fbclid=IwAR23LOJFcwmnc5wxjV3T5iB2gWlnDDteyv_CnYJxfOdBFbHlkVJNjLF_I4I" rel="noopener noreferrer" target="_blank">https://responsibid.com/responsicon/</a></p><p>📌[23:37]How to write an email that converts....</p><p>📌[26:21]We should follow up for 90 days...</p><p>📌[26:33]The first 9 days frequency is a bit heavier</p><p>📌[26:41]Immediately: Email Estimate</p><p>📌[26:45]8 hours later: send text</p><p>📌[26:53]24 hours: email again</p><p>📌[27:01]day 3: text</p><p>📌[27:05]day 5: email</p><p>📌[27:13]day 6: email</p><p>📌[27:25]You are the authority on the customer journey....</p><p>📌[27:37]Day 6: text</p><p>📌[28:01]text with typo, then send follow up text correcting the typo</p><p>📌[28:21]day 8: email</p><p>📌[28:25]day 12: email</p><p>📌[28:53]day 16: text message</p><p>📌[29:17]day 16: ask them what you haven't addressed</p><p>📌[29:21]day 23: email</p><p>📌[32:17]Liam says "you have to email your list"</p><p>📌[33:41]How to email your list.... Warm up your audience, by saying "hey, we're finally getting with the times... before we start sending you special offers and cool information - if that's not what you're into... Call to Action --&gt; UNSUBSCRIBE</p><p>📌[35:17]4 emails = $300,000 in 6 weeks....</p><p>📌[37:29]chiirp</p><p>📌[37:49]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fchiirp.com%2F%3Ffbclid%3DIwAR1nSUdyDsyMKgJOArICpU3nsS_a3D5EtjptTQPCZhHno7ny8Sy-_jHEfjM&amp;h=AT0qBP8EROk0k46U1sSa3mqPDwa4PTxWYCG2OjbiiQQupK6GB_E2GVKNxRelLW2uqem9bIUFFU7IGnOkYj1n9tEP4_AKOEmW1JolWInzdjXpTjoarhJKey_xtcKRCks3UAj8&amp;__tn__=R]-R&amp;c[0]=AT0GdwwLDWZtXQPdUDCExHWkmgcJ47swH8nwa22nnXeThGRt68lPz8MbWbiCbaGoQyJisk9X2xNaycNW3pIzeZT-2GatcIypNuKUr3UeND_5Rj7zmDvzMC-Yovx0nNPp-NJDfA8m5xJMcIBc_FGdXZKdiCRIvIUxeKxkjQ5VESrd4VtbJqHQHqivId_MM9DFXO82NFUQ6q42EtVHop0" rel="noopener noreferrer" target="_blank">https://chiirp.com/</a></p><p>📌[43:25]Overcame the discomfort... through bankruptcy &amp; drinking...</p><p>📌[45:17]If you can be vulnerable &amp; open up to people... more people want to help!</p><p>📌[47:33]Shout out to Melissa Walker! We love&nbsp;you!!</p><p>📌[50:37]<a href="https://www.goodreads.com/book/show/23500254-the-power-of-vulnerability?fbclid=IwAR2-yDyn-NDANgXhBerpR22aZ5jVOFYVOuI_rH0q6_1bWw4h1Wr70OQ6S2I" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../23500254-the-power-of...</a></p><p>📌[53:09]<a href="https://www.ted.com/talks/brene_brown_the_power_of_vulnerability?language=en&amp;fbclid=IwAR3zsLaQUygOKZ-ngXAzRBnl8dPd3XKZGoa6AUrucOKGgUXCPiivHwUDFiM" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../brene_brown_the_power_of...</a></p><p>📌[54:13]Get a follow up sequence set up...</p><p>📌[54:29]<a href="https://www.shinysherpa.com/?fbclid=IwAR2nQLf3xmM8DSzJr6ECL-dUGnLAyNQj4EqYaaTUhqJPEAPUkys2VLZwyiQ" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/</a></p><p>📌[54:37]FC4B</p><p>📌[58:25]Reach out to Liam --&gt; liam@shinysherpa.com</p><p><strong>Resources ⇩</strong></p><p>✯Liam O'Dea : <a href="https://www.shinysherpa.com/" rel="noopener noreferrer" target="_blank">https://www.shinysherpa.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-116-liam-odea]]></link><guid isPermaLink="false">04403343-eed6-402e-bf1e-fe68363f3dca</guid><itunes:image href="https://artwork.captivate.fm/79de8503-3d6c-44fd-a3ed-dd7bbcdfb6eb/7-d2RuuCTrYNzW-hq63fuOn_.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 19 Sep 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/efe4f9bb-0a56-4802-985c-bedb730e081c/FC4B-20with-20Liam-converted.mp3" length="146663085" type="audio/mpeg"/><itunes:duration>01:01:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>67</itunes:episode><itunes:season>2</itunes:season><podcast:episode>67</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 115 Dan Antonelli</title><itunes:title>Ep 115 Dan Antonelli</itunes:title><description><![CDATA[<p><strong>Dan Antonelli</strong> is the President and Chief Creative Officer of KickCharge Creative, an award-winning New Jersey-based branding agency that specializes in helping home service businesses redefine themselves and stand out with disruptive brands. Dan is a nationally recognized speaker and expert on home service branding, with several books on branding to his credit, including Building a Big Small Business Brand and his new Amazon best-selling book, Branded Not Branded: KickCharge Your Home Service Brand.</p><p>During more than 25 years running his own agency, Dan’s marketing expertise has been featured on MSNBC and in industry magazines including Entrepreneur, SignCraft, HVACR Business, Plumbing &amp; Mechanical, and Contracting Business, among many others. His signature wrap style that integrates disruptive branding has served as a model for superior home service fleet branding throughout the world. With more than 2,000 home service brands under his belt, Dan and his team have overseen the branding of more home service businesses than any other brand agency in the world.</p><p><strong>Time Stamps:</strong></p><p>📌[4:49]Why branding is so much more than a logo...</p><p>📌[5:37]Brand is a total of all the parts of a brand. The logo is the central hub of the wheel</p><p>📌[7:09]Logo as foundation...</p><p>📌[9:29]How to track it? Call Tracking Numbers?</p><p>📌[15:17]Vanity Numbers vs. Local Numbers?</p><p>📌[16:01]Vanity Numbers are a bit of a pain in the ass... Phone numbers get the least visibility on their wraps.</p><p>📌[16:13]"the bigger the phone number the weaker the brand"</p><p>📌[18:37]<a href="https://homeserviceexpert.com/podcast/dan-antonelli?fbclid=IwAR1xPX6K346bLGVLBQRhM_4QJvTM30QBILSwYQ9EQKONtWBMYhFWkgR-5kY" rel="noopener noreferrer" target="_blank">https://homeserviceexpert.com/podcast/dan-antonelli</a></p><p>📌[21:17]Check out this analysis of truck wrap designs...&nbsp;<a href="https://www.facebook.com/groups/2732901080161138/permalink/4483666451751250/?__cft__[0]=AZUBPuZPsDg_iPWBkpopH4sm3Z_ir6RQ5U2k1bJw2f_awZYZ8MNAd1sr4liVaNnA-IGEBD-AxhEdDCqoGr47eJvs7CFnOnbMkRHqxZfcbBB4KaL7HHayee4LDfblSLrGU38LMCrvReLec0FP8gs4qPv_JV1NE-lbqJ-4ogrmMKDc7q-q0Cb0PF9AJsZJxep7Y4g&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/.../permalink/4483666451751250/</a></p><p>📌[26:09]After a good re-branding, every $ spent goes further.</p><p>📌[33:09]Building an experience around a brand</p><p>📌[34:41]Taglines are fun...</p><p>📌[35:09]avoid the common taglines</p><p>📌[36:57]Example:&nbsp;<a href="https://jefflikescleanwindows.com/?fbclid=IwAR0eGlcxEBr6dreVyajtwu8TSxC_n3erSN2svA27urIJkWv-vd4TEKQnQJA" rel="noopener noreferrer" target="_blank">https://jefflikescleanwindows.com/</a></p><p>📌[40:45]Dan has never experienced a net revenue decrease with renaming</p><p>📌[41:45]Dan practices what he preaches and rebranded with a new name recently. This has helped with his empathy of his customers</p><p>📌[50:05]Brand promise to our teams... is the whole brand experience</p><p>📌[57:53]People Homework: What are you doing to make your team proud to work there?</p><p>📌[58:37]Marketing Homework: How does your logo make you feel?</p><p>📌[59:09]What is your unique brand story?</p><p><strong>Quote of the week</strong></p><p>"Creative branding helps businesses stand out from the competition, attract the right clients and employees, and win the hearts and minds of their ideal customers" -<strong> Dan Antonelli</strong></p><p><strong>Resources ⇩</strong></p><p>✯Dan Antonelli : <a href="https://homeserviceexpert.com/" rel="noopener noreferrer" target="_blank">https://homeserviceexpert.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping]]></description><content:encoded><![CDATA[<p><strong>Dan Antonelli</strong> is the President and Chief Creative Officer of KickCharge Creative, an award-winning New Jersey-based branding agency that specializes in helping home service businesses redefine themselves and stand out with disruptive brands. Dan is a nationally recognized speaker and expert on home service branding, with several books on branding to his credit, including Building a Big Small Business Brand and his new Amazon best-selling book, Branded Not Branded: KickCharge Your Home Service Brand.</p><p>During more than 25 years running his own agency, Dan’s marketing expertise has been featured on MSNBC and in industry magazines including Entrepreneur, SignCraft, HVACR Business, Plumbing &amp; Mechanical, and Contracting Business, among many others. His signature wrap style that integrates disruptive branding has served as a model for superior home service fleet branding throughout the world. With more than 2,000 home service brands under his belt, Dan and his team have overseen the branding of more home service businesses than any other brand agency in the world.</p><p><strong>Time Stamps:</strong></p><p>📌[4:49]Why branding is so much more than a logo...</p><p>📌[5:37]Brand is a total of all the parts of a brand. The logo is the central hub of the wheel</p><p>📌[7:09]Logo as foundation...</p><p>📌[9:29]How to track it? Call Tracking Numbers?</p><p>📌[15:17]Vanity Numbers vs. Local Numbers?</p><p>📌[16:01]Vanity Numbers are a bit of a pain in the ass... Phone numbers get the least visibility on their wraps.</p><p>📌[16:13]"the bigger the phone number the weaker the brand"</p><p>📌[18:37]<a href="https://homeserviceexpert.com/podcast/dan-antonelli?fbclid=IwAR1xPX6K346bLGVLBQRhM_4QJvTM30QBILSwYQ9EQKONtWBMYhFWkgR-5kY" rel="noopener noreferrer" target="_blank">https://homeserviceexpert.com/podcast/dan-antonelli</a></p><p>📌[21:17]Check out this analysis of truck wrap designs...&nbsp;<a href="https://www.facebook.com/groups/2732901080161138/permalink/4483666451751250/?__cft__[0]=AZUBPuZPsDg_iPWBkpopH4sm3Z_ir6RQ5U2k1bJw2f_awZYZ8MNAd1sr4liVaNnA-IGEBD-AxhEdDCqoGr47eJvs7CFnOnbMkRHqxZfcbBB4KaL7HHayee4LDfblSLrGU38LMCrvReLec0FP8gs4qPv_JV1NE-lbqJ-4ogrmMKDc7q-q0Cb0PF9AJsZJxep7Y4g&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/.../permalink/4483666451751250/</a></p><p>📌[26:09]After a good re-branding, every $ spent goes further.</p><p>📌[33:09]Building an experience around a brand</p><p>📌[34:41]Taglines are fun...</p><p>📌[35:09]avoid the common taglines</p><p>📌[36:57]Example:&nbsp;<a href="https://jefflikescleanwindows.com/?fbclid=IwAR0eGlcxEBr6dreVyajtwu8TSxC_n3erSN2svA27urIJkWv-vd4TEKQnQJA" rel="noopener noreferrer" target="_blank">https://jefflikescleanwindows.com/</a></p><p>📌[40:45]Dan has never experienced a net revenue decrease with renaming</p><p>📌[41:45]Dan practices what he preaches and rebranded with a new name recently. This has helped with his empathy of his customers</p><p>📌[50:05]Brand promise to our teams... is the whole brand experience</p><p>📌[57:53]People Homework: What are you doing to make your team proud to work there?</p><p>📌[58:37]Marketing Homework: How does your logo make you feel?</p><p>📌[59:09]What is your unique brand story?</p><p><strong>Quote of the week</strong></p><p>"Creative branding helps businesses stand out from the competition, attract the right clients and employees, and win the hearts and minds of their ideal customers" -<strong> Dan Antonelli</strong></p><p><strong>Resources ⇩</strong></p><p>✯Dan Antonelli : <a href="https://homeserviceexpert.com/" rel="noopener noreferrer" target="_blank">https://homeserviceexpert.com/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-115-dan-antonelli]]></link><guid isPermaLink="false">0e9f5f93-4aa2-40b3-b5b9-179aae914d86</guid><itunes:image href="https://artwork.captivate.fm/e176078b-4bfc-4a08-941f-61b233c768bc/RZniA0LVPeeFgw7WGiV1WE3j.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 12 Sep 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/48518ef0-f798-4681-9e6f-4e3ac09d27ba/Ep-20115-20Dan-20Antonelli-converted.mp3" length="148940205" type="audio/mpeg"/><itunes:duration>01:02:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>66</itunes:episode><itunes:season>2</itunes:season><podcast:episode>66</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 114 David Moerman</title><itunes:title>Ep 114 David Moerman</itunes:title><description><![CDATA[<p><strong>David</strong> is the Founder at Home Service Business Coach where he coaches other home service business owners to grow &amp; systematize their businesses so that their business can be a vehicle to help achieve their ideal dream lifestyle.</p><p>David is the Founder of Revive Washing, the top rated exterior washing company in Metro Vancouver that donates 3% of it's revenues to sponsor water projects in Cambodia.</p><p><strong>Time Stamps:</strong></p><p>📌[9:49]Every team member should be on your marketing team.</p><p>📌[10:01]David believes every job should turn into 2</p><p>📌[10:17]David says marketing spend should not be more than 10%</p><p>📌[24:49]Start Something that Matters&nbsp;<a href="https://www.goodreads.com/book/show/10723236-start-something-that-matters?fbclid=IwAR1EX6cwqdFDSdgJYv5PZiLsjiyng0ko7tJD2kKyUqlpKquai_ZevbzbcsU" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../10723236-start-something...</a></p><p>📌[25:41]Check out Business for Good&nbsp;<a href="https://b1g1.com/?fbclid=IwAR2DwGXb4IR4kK-djP4LJ1Oc-BlpgEfWsmimKofwQ3kucaV14ji042lJO-M" rel="noopener noreferrer" target="_blank">https://b1g1.com/</a></p><p>📌[26:53]Bobby is back! Check out his latest Journey of a New Entrepreneur episode...&nbsp;<a href="https://jnepodcast.podbean.com/e/108-recession-depression-and-i-dont-know-it-just-does/?fbclid=IwAR3iKStbYp6XHCtmpTMQYGLmAnP_jHY_CHd1z4YePXJ2-bZGFUlMyMLYkd0" rel="noopener noreferrer" target="_blank">https://jnepodcast.podbean.com/.../108-recession.../</a></p><p>📌[27:25]SYSTEM - Save Yourself Some Time, Energy &amp; Money</p><p>📌[27:49]Check out David's Giving Back website:&nbsp;<a href="https://reviveservices.ca/water/?fbclid=IwAR2pUJoantBOSgEQbEDaNuaUk_gYcbgOkZ1qXslmd7sRZ8jeOp6jMvHSldU" rel="noopener noreferrer" target="_blank">https://reviveservices.ca/water/</a></p><p>📌[28:49]Here's Meaghan's giving back site for Likes Accounting:&nbsp;<a href="https://likesaccounting.com/giving-back?fbclid=IwAR3f7nWtGghQ3AK-1KnLwkIuH0DW_5bm-YvpNVnbgJaEBa2xvy-Y4uEr1ho" rel="noopener noreferrer" target="_blank">https://likesaccounting.com/giving-back</a></p><p>📌[29:09]Here's Meaghan's for Bookkeeping Academy:&nbsp;<a href="https://www.bookkeepingacademyonline.com/giving-back?fbclid=IwAR0uizXYIoKlMr8Xxc4v-gKSAjX1-VR5kqmRwREQGcO5irg_NO_7YiyT8RE" rel="noopener noreferrer" target="_blank">https://www.bookkeepingacademyonline.com/giving-back</a></p><p>📌[29:57]Take a time out from your business and rest... David's a big fan of Scandinave Spa:&nbsp;<a href="https://www.scandinave.com/whistler/en/?fbclid=IwAR2DwGXb4IR4kK-djP4LJ1Oc-BlpgEfWsmimKofwQ3kucaV14ji042lJO-M" rel="noopener noreferrer" target="_blank">https://www.scandinave.com/whistler/en/</a></p><p>📌[31:33]Check out Essentialism:&nbsp;<a href="https://www.goodreads.com/en/book/show/18077875?fbclid=IwAR0IHaUsas1jUYFlUidoqHMYOE4Ek_KcXCE44cxvnCzso83tCgEtbYDvLTU" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/en/book/show/18077875</a></p><p>📌[34:05]Carve out 10 hours per week for learning...</p><p>📌[34:49]How People &amp; Mission should go together..</p><p>📌[35:05]How to bring purpose into your work and the work of your team...</p><p>📌[36:17]Transformational Servant Leadership:&nbsp;<a href="https://www.amazon.com/Transformational-Servant-Leadership-Jeanine-Parolini/dp/1622305523?fbclid=IwAR2ANPjpUje0Zw8Eg5dUw4rexO3Iv7KC4g8xWPSAxg5Vzn9-6p9K0J-R58E" rel="noopener noreferrer" target="_blank">https://www.amazon.com/Transformational.../dp/1622305523</a></p><p>📌[36:45]They start their weekly meetings with reviews</p><p>📌[36:57]The Dream Manager:&nbsp;<a href="https://www.goodreads.com/en/book/show/766881?fbclid=IwAR07N5MIglXajWOKxJAaigexiLPmtRDRDROiOA3f2p41hB3gm5uIKDbnXTI" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/en/book/show/766881</a></p><p>📌[44:41]Go back to the Grassroots of Marketing...</p><p>📌[47:57]Finance Homework: Give some money away</p><p>📌[48:17]System Homework:...]]></description><content:encoded><![CDATA[<p><strong>David</strong> is the Founder at Home Service Business Coach where he coaches other home service business owners to grow &amp; systematize their businesses so that their business can be a vehicle to help achieve their ideal dream lifestyle.</p><p>David is the Founder of Revive Washing, the top rated exterior washing company in Metro Vancouver that donates 3% of it's revenues to sponsor water projects in Cambodia.</p><p><strong>Time Stamps:</strong></p><p>📌[9:49]Every team member should be on your marketing team.</p><p>📌[10:01]David believes every job should turn into 2</p><p>📌[10:17]David says marketing spend should not be more than 10%</p><p>📌[24:49]Start Something that Matters&nbsp;<a href="https://www.goodreads.com/book/show/10723236-start-something-that-matters?fbclid=IwAR1EX6cwqdFDSdgJYv5PZiLsjiyng0ko7tJD2kKyUqlpKquai_ZevbzbcsU" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../10723236-start-something...</a></p><p>📌[25:41]Check out Business for Good&nbsp;<a href="https://b1g1.com/?fbclid=IwAR2DwGXb4IR4kK-djP4LJ1Oc-BlpgEfWsmimKofwQ3kucaV14ji042lJO-M" rel="noopener noreferrer" target="_blank">https://b1g1.com/</a></p><p>📌[26:53]Bobby is back! Check out his latest Journey of a New Entrepreneur episode...&nbsp;<a href="https://jnepodcast.podbean.com/e/108-recession-depression-and-i-dont-know-it-just-does/?fbclid=IwAR3iKStbYp6XHCtmpTMQYGLmAnP_jHY_CHd1z4YePXJ2-bZGFUlMyMLYkd0" rel="noopener noreferrer" target="_blank">https://jnepodcast.podbean.com/.../108-recession.../</a></p><p>📌[27:25]SYSTEM - Save Yourself Some Time, Energy &amp; Money</p><p>📌[27:49]Check out David's Giving Back website:&nbsp;<a href="https://reviveservices.ca/water/?fbclid=IwAR2pUJoantBOSgEQbEDaNuaUk_gYcbgOkZ1qXslmd7sRZ8jeOp6jMvHSldU" rel="noopener noreferrer" target="_blank">https://reviveservices.ca/water/</a></p><p>📌[28:49]Here's Meaghan's giving back site for Likes Accounting:&nbsp;<a href="https://likesaccounting.com/giving-back?fbclid=IwAR3f7nWtGghQ3AK-1KnLwkIuH0DW_5bm-YvpNVnbgJaEBa2xvy-Y4uEr1ho" rel="noopener noreferrer" target="_blank">https://likesaccounting.com/giving-back</a></p><p>📌[29:09]Here's Meaghan's for Bookkeeping Academy:&nbsp;<a href="https://www.bookkeepingacademyonline.com/giving-back?fbclid=IwAR0uizXYIoKlMr8Xxc4v-gKSAjX1-VR5kqmRwREQGcO5irg_NO_7YiyT8RE" rel="noopener noreferrer" target="_blank">https://www.bookkeepingacademyonline.com/giving-back</a></p><p>📌[29:57]Take a time out from your business and rest... David's a big fan of Scandinave Spa:&nbsp;<a href="https://www.scandinave.com/whistler/en/?fbclid=IwAR2DwGXb4IR4kK-djP4LJ1Oc-BlpgEfWsmimKofwQ3kucaV14ji042lJO-M" rel="noopener noreferrer" target="_blank">https://www.scandinave.com/whistler/en/</a></p><p>📌[31:33]Check out Essentialism:&nbsp;<a href="https://www.goodreads.com/en/book/show/18077875?fbclid=IwAR0IHaUsas1jUYFlUidoqHMYOE4Ek_KcXCE44cxvnCzso83tCgEtbYDvLTU" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/en/book/show/18077875</a></p><p>📌[34:05]Carve out 10 hours per week for learning...</p><p>📌[34:49]How People &amp; Mission should go together..</p><p>📌[35:05]How to bring purpose into your work and the work of your team...</p><p>📌[36:17]Transformational Servant Leadership:&nbsp;<a href="https://www.amazon.com/Transformational-Servant-Leadership-Jeanine-Parolini/dp/1622305523?fbclid=IwAR2ANPjpUje0Zw8Eg5dUw4rexO3Iv7KC4g8xWPSAxg5Vzn9-6p9K0J-R58E" rel="noopener noreferrer" target="_blank">https://www.amazon.com/Transformational.../dp/1622305523</a></p><p>📌[36:45]They start their weekly meetings with reviews</p><p>📌[36:57]The Dream Manager:&nbsp;<a href="https://www.goodreads.com/en/book/show/766881?fbclid=IwAR07N5MIglXajWOKxJAaigexiLPmtRDRDROiOA3f2p41hB3gm5uIKDbnXTI" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/en/book/show/766881</a></p><p>📌[44:41]Go back to the Grassroots of Marketing...</p><p>📌[47:57]Finance Homework: Give some money away</p><p>📌[48:17]System Homework: Figure out how to protect &amp; organize your time...</p><p>📌[49:25]People Homework: Read Servant Leadership&nbsp;<a href="https://www.goodreads.com/en/book/show/181737.Servant_Leadership?fbclid=IwAR0_t-6waHl6DJIl6WujFVyGzjsTD015BnS6tWbdnQnd7J8XxJjZOg0dp2I" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../show/181737.Servant_Leadership</a></p><p>📌[50:17]Do your weekly planning on the weekends to take back control of your time...</p><p>📌[51:09]<a href="https://anchor.fm/david-moerman/?fbclid=IwAR1lRKZ7bQ9lAQvhqhYa_W_hp5guKE8JvHjlwjyt8aNiWkWZxMIQ5U9KsXs" rel="noopener noreferrer" target="_blank">https://anchor.fm/david-moerman/</a></p><p>📌[56:01]"No one has ever become poor by giving" Anne Frank</p><p>⭐<strong>Quote of the Week</strong>⭐</p><p>"No one has ever become poor by giving" Anne Frank</p><p><strong>Resources </strong>⇩</p><p>✯David Moerman : <a href="https://anchor.fm/" rel="noopener noreferrer" target="_blank">https://anchor.fm/</a></p><p>✯Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>✯Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>✯Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>✯Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-114-david-moerman]]></link><guid isPermaLink="false">d5072b67-f5e7-47c0-823f-781815875ea5</guid><itunes:image href="https://artwork.captivate.fm/bb76254c-c7a8-4f46-969f-90a8f20be273/SlfUIqFi4U4-ypYslz6ipcK_.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 05 Sep 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e1ae2bbc-5fbe-4ae4-963e-628d44a06162/Ep-20114-20David-converted.mp3" length="139966125" type="audio/mpeg"/><itunes:duration>58:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>65</itunes:episode><itunes:season>2</itunes:season><podcast:episode>65</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 113 Jahaira Graciani</title><itunes:title>Ep 113 Jahaira Graciani</itunes:title><description><![CDATA[<p><strong>Jahaira,</strong> also known by her team as Jay is a mother of 3 amazing children Ivy, Rani and Carson. She was born in Boston Massachusetts but now lives in Orlando Florida with her family. Although she was born in a big city Jay loves all things outdoors, from being at the Springs to the Beach and even riding four wheelers in the mud with her kiddos. She was brought on to TRT as the Office Manager November of 2021 and has since then became the General Manager and runs the day to day for the team since May 2022. While most of her background is in the hospitality industry her Home Services Journey has truly shown to be where “Home” is for this Rockstar!</p><p><strong>Time Stamp:</strong></p><p>📍[3:21]Meet Jay!</p><p>📍[10:01]Jay's marketing advice is focus on just a couple of places you want to get the word out... Focus on Instagram, Facebook &amp; Google.</p><p>📍[10:45]Jay spends 1-2 hours a week updating Tay's canva templates to get her social media marketing published...</p><p>📍[11:21]Check out Canva --&gt;&nbsp;<a href="https://www.canva.com/?fbclid=IwAR0USZXojSA_XjCFmfM2o0tw3u8gZ1KUifZp95991C2x-BjTimMtbvUNul4" rel="noopener noreferrer" target="_blank">https://www.canva.com/</a></p><p>📍[11:57]Jay loves the marketing now... "Show me the money..."</p><p>📍[16:09]The transformation from "just" answering phones and collecting invoices...</p><p>📍[16:25]How to upsell and tee up the sale?</p><p>📍[16:49]How much is on the calendar today? What's coming up for the next three days?</p><p>📍[17:01]"Numbers don't have feelings"</p><p>📍[20:57]How much is on the calendar today?</p><p>📍[21:01]What's coming up?</p><p>📍[21:09]What's our average ticket?</p><p>📍[21:37]How much did we sell today?</p><p>📍[21:53]What was our conversion rate?</p><p>📍[21:57]Where are the holes?</p><p>📍[22:33]How to work an urgency list?</p><p>📍[23:13]Everything closed from last week?</p><p>📍[24:13]Open Invoices list?</p><p>📍[26:29]Slack workflow that flows to a google sheet....</p><p>📍[27:37]Sending auto workflows throughout the day at 9, 11, 1, 3 &amp; 5?</p><p>📍[28:01]When should your admin be calling on unclosed invoices?</p><p>📍[28:29]workflows, workflows, workflows....</p><p>📍[28:53]Set up a channel for admin email so it's transparent...</p><p>📍[30:09]She uses workflows to populate her kpi tracker as a google sheet with multiple tabs...</p><p>📍[34:17]Jay saves the knowledge base responses as google templates so she's got a pre-populated response ready to go for the next time someone asks a question....</p><p>📍[36:37]"Not just an admin" Book Giveaway</p><p>📍[38:01]Join our facebook group leave a couple of comments and get a free book --&gt;&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWUaDVynU989pDq_71vGbgiMfBgNxQy7usGygQex8bW6UMtvUyRgncWPmeTfQRg5IX9W5WZyIvNWnCKyeYGSwWCeVMm1J15CLRdfqxuPfwt2LsruCMH6yk78VKCJH5GdMWjcx-68x8gNeL0LEOVvVa7XTMBLqPW6V3zCY3gY-2ujVI7ejCJX1uEEe3-xQkzRFM&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[39:09]Martha's favorite workflow questions... "Do you need anything from me?" or "What do you need from me?"</p><p>📍[40:25]Jay started asking her team... "What motivates you?"</p><p>📍[42:01]Jay knows she works somewhere special...</p><p>📍[44:05]Having Difficult Conversations...</p><p>📍[45:29]Uncommunicated expectations leads to failure... We have to learn how to communicate our expectations more quickly &amp; clearly!</p><p>📍[46:33]We can't assume that others know...</p><p>📍[46:49]Common Sense is not COMMON</p><p>📍[54:25]We're more alike than we are different...</p><p>📍[56:01]Think of ways you can make your team feel valued &amp; included &amp; appreciated....</p><p>📍[57:21]Show your admin that you see them, believe in them and send your admin to camp --&gt;&nbsp;<a...]]></description><content:encoded><![CDATA[<p><strong>Jahaira,</strong> also known by her team as Jay is a mother of 3 amazing children Ivy, Rani and Carson. She was born in Boston Massachusetts but now lives in Orlando Florida with her family. Although she was born in a big city Jay loves all things outdoors, from being at the Springs to the Beach and even riding four wheelers in the mud with her kiddos. She was brought on to TRT as the Office Manager November of 2021 and has since then became the General Manager and runs the day to day for the team since May 2022. While most of her background is in the hospitality industry her Home Services Journey has truly shown to be where “Home” is for this Rockstar!</p><p><strong>Time Stamp:</strong></p><p>📍[3:21]Meet Jay!</p><p>📍[10:01]Jay's marketing advice is focus on just a couple of places you want to get the word out... Focus on Instagram, Facebook &amp; Google.</p><p>📍[10:45]Jay spends 1-2 hours a week updating Tay's canva templates to get her social media marketing published...</p><p>📍[11:21]Check out Canva --&gt;&nbsp;<a href="https://www.canva.com/?fbclid=IwAR0USZXojSA_XjCFmfM2o0tw3u8gZ1KUifZp95991C2x-BjTimMtbvUNul4" rel="noopener noreferrer" target="_blank">https://www.canva.com/</a></p><p>📍[11:57]Jay loves the marketing now... "Show me the money..."</p><p>📍[16:09]The transformation from "just" answering phones and collecting invoices...</p><p>📍[16:25]How to upsell and tee up the sale?</p><p>📍[16:49]How much is on the calendar today? What's coming up for the next three days?</p><p>📍[17:01]"Numbers don't have feelings"</p><p>📍[20:57]How much is on the calendar today?</p><p>📍[21:01]What's coming up?</p><p>📍[21:09]What's our average ticket?</p><p>📍[21:37]How much did we sell today?</p><p>📍[21:53]What was our conversion rate?</p><p>📍[21:57]Where are the holes?</p><p>📍[22:33]How to work an urgency list?</p><p>📍[23:13]Everything closed from last week?</p><p>📍[24:13]Open Invoices list?</p><p>📍[26:29]Slack workflow that flows to a google sheet....</p><p>📍[27:37]Sending auto workflows throughout the day at 9, 11, 1, 3 &amp; 5?</p><p>📍[28:01]When should your admin be calling on unclosed invoices?</p><p>📍[28:29]workflows, workflows, workflows....</p><p>📍[28:53]Set up a channel for admin email so it's transparent...</p><p>📍[30:09]She uses workflows to populate her kpi tracker as a google sheet with multiple tabs...</p><p>📍[34:17]Jay saves the knowledge base responses as google templates so she's got a pre-populated response ready to go for the next time someone asks a question....</p><p>📍[36:37]"Not just an admin" Book Giveaway</p><p>📍[38:01]Join our facebook group leave a couple of comments and get a free book --&gt;&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWUaDVynU989pDq_71vGbgiMfBgNxQy7usGygQex8bW6UMtvUyRgncWPmeTfQRg5IX9W5WZyIvNWnCKyeYGSwWCeVMm1J15CLRdfqxuPfwt2LsruCMH6yk78VKCJH5GdMWjcx-68x8gNeL0LEOVvVa7XTMBLqPW6V3zCY3gY-2ujVI7ejCJX1uEEe3-xQkzRFM&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[39:09]Martha's favorite workflow questions... "Do you need anything from me?" or "What do you need from me?"</p><p>📍[40:25]Jay started asking her team... "What motivates you?"</p><p>📍[42:01]Jay knows she works somewhere special...</p><p>📍[44:05]Having Difficult Conversations...</p><p>📍[45:29]Uncommunicated expectations leads to failure... We have to learn how to communicate our expectations more quickly &amp; clearly!</p><p>📍[46:33]We can't assume that others know...</p><p>📍[46:49]Common Sense is not COMMON</p><p>📍[54:25]We're more alike than we are different...</p><p>📍[56:01]Think of ways you can make your team feel valued &amp; included &amp; appreciated....</p><p>📍[57:21]Show your admin that you see them, believe in them and send your admin to camp --&gt;&nbsp;<a href="https://www.myofficeoutfitter.com/abc-adventure-nashville?fbclid=IwAR0uRcpJUYtwUYapAlGhlpwZKRtqhumo0N57RQRAE4OQxNjaWApim2OAZKU" rel="noopener noreferrer" target="_blank">https://www.myofficeoutfitter.com/abc-adventure-nashville</a></p><p>📍[59:57]HUGE250</p><p>📍[1:01:17]Marketing Homework: Sign up for Canva!!</p><p>📍[1:02:41]Finance Homework: What info do you need to make better decisions?</p><p>📍[1:02:53]Systems Homework: Get Slack set up!</p><p>📍[1:03:05]Join the facebook group for a free book!</p><p>📍[1:03:21]People Homework: What do you know about the people who work at your company?</p><p>📍[1:03:37]What motivates them?</p><p>📍[1:04:49]<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fslack.com%2F%3Ffbclid%3DIwAR3yftoMiw250ib-nEK3s_Y509ykWBblr-ZVkOsc7B4y92C4Fqs5C3Vy1mc&amp;h=AT2AjbTftqdaJ4uftWeANO7q2Ixs_zxaFd8_N4i7suQE0rghWMJWER3XKwV96UfNZyCLs272mxd-838AHnw3uSQGOCQxXA57mhdeEwW51bLraJm4vohAHRdKsPEuw5bvRcir&amp;__tn__=R]-R&amp;c[0]=AT3JSTvNAYw-W4YQsA0N-BfV_Xj-cLPuyy8icZHAyEQaJ6isfvCrquTTyd-xeBktGTZsjLmjy2Ks-LNqQrkmcwlu4rHcQWHMOLmV88By54DTXQX1bWw4aeWiRzsLNiyEcgHh-WlqE2YGINO7md9coJ4l8Gc3gCzJ5Si5W65-gJNooU9rrSxIhJA3VC3DsdPO52ck3OaF9vs8gCbr6jg" rel="noopener noreferrer" target="_blank">https://slack.com/</a></p><p>📍[1:04:57]Create an END OF DAY workflow for your admin - How many calls did you get? How many jobs did we close? Any issues in the field? Any posts today?</p><p>📍[1:05:29]How to get ahold of Jay? Email her jahaira@totalrestorationteam.com</p><p>📍[1:05:45]Anyone, anywhere can make a positive difference!</p><p><strong>"Quote of the Week/Day"</strong></p><p>Anyone, anywhere can make a positive difference</p><p><strong>Resources</strong></p><p>Jahaira Graciani :  <a href="https://trtcleans.com/" rel="noopener noreferrer" target="_blank">https://trtcleans.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Others: </p><p><a href="www.Canva.com " rel="noopener noreferrer" target="_blank">www.Canva.com </a></p><p><a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fslack.com%2F%3Ffbclid%3DIwAR3yftoMiw250ib-nEK3s_Y509ykWBblr-ZVkOsc7B4y92C4Fqs5C3Vy1mc&amp;h=AT2AjbTftqdaJ4uftWeANO7q2Ixs_zxaFd8_N4i7suQE0rghWMJWER3XKwV96UfNZyCLs272mxd-838AHnw3uSQGOCQxXA57mhdeEwW51bLraJm4vohAHRdKsPEuw5bvRcir&amp;__tn__=R]-R&amp;c[0]=AT3JSTvNAYw-W4YQsA0N-BfV_Xj-cLPuyy8icZHAyEQaJ6isfvCrquTTyd-xeBktGTZsjLmjy2Ks-LNqQrkmcwlu4rHcQWHMOLmV88By54DTXQX1bWw4aeWiRzsLNiyEcgHh-WlqE2YGINO7md9coJ4l8Gc3gCzJ5Si5W65-gJNooU9rrSxIhJA3VC3DsdPO52ck3OaF9vs8gCbr6jg" rel="noopener noreferrer" target="_blank">https://slack.com/</a></p><p>&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZWUaDVynU989pDq_71vGbgiMfBgNxQy7usGygQex8bW6UMtvUyRgncWPmeTfQRg5IX9W5WZyIvNWnCKyeYGSwWCeVMm1J15CLRdfqxuPfwt2LsruCMH6yk78VKCJH5GdMWjcx-68x8gNeL0LEOVvVa7XTMBLqPW6V3zCY3gY-2ujVI7ejCJX1uEEe3-xQkzRFM&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-113-jahaira-graciani]]></link><guid isPermaLink="false">87566b7f-f541-41e9-8077-03099964d05e</guid><itunes:image href="https://artwork.captivate.fm/69d96da3-b436-4962-8ec7-60b650ff232d/wlazKcoazX45R_r94psoFVAY.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 29 Aug 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/b96658df-86ed-46a3-a155-5cd7a6e3aa4d/Ep-20113-20Jahaira-20Graciani-converted.mp3" length="160894125" type="audio/mpeg"/><itunes:duration>01:07:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>64</itunes:episode><itunes:season>2</itunes:season><podcast:episode>64</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 112 Billy Cline</title><itunes:title>Ep 112 Billy Cline</itunes:title><description><![CDATA[<p>Billy Cline is happily married to Jennifer Cline and the proud dad to 3 boys (2 of which work for him). He founded DFW Door Repair a family business in Dallas Texas in 2009. But didn't start getting serious working on the business and building himself up as a leader until about 3 years ago. Billy is a very competitive person and loves competing against himself in this business. When he's not at work or with his family, Billy loves the outdoors, and especially enjoys fishing.</p><p><strong>Time Stamp:</strong></p><p>📍[4:05]Marketing: How did Billy niche down to doors only?</p><p>📍[5:37]How he filled the hole/gap in his market...</p><p>📍[6:37]Billy is getting most of his leads from AdWords... He started doing it himself (when it was easier back in 2009).</p><p>📍[8:25]How he moved away from home depot installs to doors only.</p><p>📍[9:29]Future of DFW marketing for sustained growth... He says be careful not to outrun his cash flow.</p><p>📍[13:17]How much to spend on marketing?</p><p>📍[13:41]He's a bit nervous because he's married to AdWords</p><p>📍[13:45]They spend about 5% on marketing...</p><p>📍[17:29]Vertical Track was his 2nd or 3rd event ever... He thought it was going to be like the podcast but the networking aspect was worth the price of admission...</p><p>📍[19:45]He went home and figured out his overhead and cost of goods sold numbers. He went into Service Titan and did a 40% increase apply to all</p><p>📍[22:53]Biggest sales months back to back...</p><p>📍[23:17]May was barely breakeven. June was 32% net profit</p><p>📍[27:29]How Billy changed his mindset around money...</p><p>📍[29:21]How he changed his negative story from the negative self-talk... That costs too much, that will never work, the government did this...</p><p>📍[29:53]He made a conscious decision that he wanted to build wealth and his business is his vehicle to do that...</p><p>📍[30:17]Build your circle with people who are going or have been where you want to go...</p><p>📍[30:37]You are your own speed bumps and road blocks...</p><p>📍[34:49]Get out of your own way...</p><p>📍[35:21]How has Billy worked on evolving his mindset?</p><p>📍[38:29]How he does estimates from the office not spending all his time out in the field...</p><p>📍[40:01]The customer just wants to know... "How much is it going to cost?" Why do you make that hard for them to know?</p><p>📍[41:53]<a href="https://www.servicetitan.com/?fbclid=IwAR3-oyB1ugxueLr0K18-ZD3sQOAjIZW-TTZG9F7fkRY6rkdCcZusjm2CMbM" rel="noopener noreferrer" target="_blank">https://www.servicetitan.com/</a></p><p>📍[42:25]His first 3 months he wanted to throw it in the parking lot and set it on fire, it's not intuitive but worth the work...</p><p>📍[43:57]How does he get to 6 million in 2023?</p><p>📍[44:57]How he put an operations manager in his business...</p><p>📍[45:57]<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR3MvLObHFQl2XW5PB5wNGR9cVk0BTHmeLvicMqH4xATxOE9xU1YeENH_Ck" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[46:49]He searched indeed for an implementor...</p><p>📍[47:49]And found one!&nbsp;</p><p>📍[49:41]Billy's BHAG (big hairy audacious goal) - 10 Million in sales/year, in 5 years of less. He needs 45 people to do that and he's going to need leaders in his company to do that.</p><p>📍[49:57]So he started a leadership book club for his leadership team.</p><p>📍[52:57]Do you have a marketing calendar?</p><p>📍[55:37]know your costs, raise your prices and get brave</p><p>📍[55:53]Think about how you sell to millenials?</p><p>📍[56:05]Billy's homework: Change your circle...</p><p>📍[56:49]Find someone who believes in you and will encourage you...</p><p>📍[57:05]<a href="https://www.dfwdoorrepair.com/?fbclid=IwAR21Rpvdm6AkXv9OgSkltP2eP8n8_6nKelgs_SqcO3-djKLJkpPlO1WwuzM" rel="noopener noreferrer" target="_blank">https://www.dfwdoorrepair.com/</a></p><p>📍[58:45]billy@dfwdoorrepair.com</p><p><strong>Quote of]]></description><content:encoded><![CDATA[<p>Billy Cline is happily married to Jennifer Cline and the proud dad to 3 boys (2 of which work for him). He founded DFW Door Repair a family business in Dallas Texas in 2009. But didn't start getting serious working on the business and building himself up as a leader until about 3 years ago. Billy is a very competitive person and loves competing against himself in this business. When he's not at work or with his family, Billy loves the outdoors, and especially enjoys fishing.</p><p><strong>Time Stamp:</strong></p><p>📍[4:05]Marketing: How did Billy niche down to doors only?</p><p>📍[5:37]How he filled the hole/gap in his market...</p><p>📍[6:37]Billy is getting most of his leads from AdWords... He started doing it himself (when it was easier back in 2009).</p><p>📍[8:25]How he moved away from home depot installs to doors only.</p><p>📍[9:29]Future of DFW marketing for sustained growth... He says be careful not to outrun his cash flow.</p><p>📍[13:17]How much to spend on marketing?</p><p>📍[13:41]He's a bit nervous because he's married to AdWords</p><p>📍[13:45]They spend about 5% on marketing...</p><p>📍[17:29]Vertical Track was his 2nd or 3rd event ever... He thought it was going to be like the podcast but the networking aspect was worth the price of admission...</p><p>📍[19:45]He went home and figured out his overhead and cost of goods sold numbers. He went into Service Titan and did a 40% increase apply to all</p><p>📍[22:53]Biggest sales months back to back...</p><p>📍[23:17]May was barely breakeven. June was 32% net profit</p><p>📍[27:29]How Billy changed his mindset around money...</p><p>📍[29:21]How he changed his negative story from the negative self-talk... That costs too much, that will never work, the government did this...</p><p>📍[29:53]He made a conscious decision that he wanted to build wealth and his business is his vehicle to do that...</p><p>📍[30:17]Build your circle with people who are going or have been where you want to go...</p><p>📍[30:37]You are your own speed bumps and road blocks...</p><p>📍[34:49]Get out of your own way...</p><p>📍[35:21]How has Billy worked on evolving his mindset?</p><p>📍[38:29]How he does estimates from the office not spending all his time out in the field...</p><p>📍[40:01]The customer just wants to know... "How much is it going to cost?" Why do you make that hard for them to know?</p><p>📍[41:53]<a href="https://www.servicetitan.com/?fbclid=IwAR3-oyB1ugxueLr0K18-ZD3sQOAjIZW-TTZG9F7fkRY6rkdCcZusjm2CMbM" rel="noopener noreferrer" target="_blank">https://www.servicetitan.com/</a></p><p>📍[42:25]His first 3 months he wanted to throw it in the parking lot and set it on fire, it's not intuitive but worth the work...</p><p>📍[43:57]How does he get to 6 million in 2023?</p><p>📍[44:57]How he put an operations manager in his business...</p><p>📍[45:57]<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR3MvLObHFQl2XW5PB5wNGR9cVk0BTHmeLvicMqH4xATxOE9xU1YeENH_Ck" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[46:49]He searched indeed for an implementor...</p><p>📍[47:49]And found one!&nbsp;</p><p>📍[49:41]Billy's BHAG (big hairy audacious goal) - 10 Million in sales/year, in 5 years of less. He needs 45 people to do that and he's going to need leaders in his company to do that.</p><p>📍[49:57]So he started a leadership book club for his leadership team.</p><p>📍[52:57]Do you have a marketing calendar?</p><p>📍[55:37]know your costs, raise your prices and get brave</p><p>📍[55:53]Think about how you sell to millenials?</p><p>📍[56:05]Billy's homework: Change your circle...</p><p>📍[56:49]Find someone who believes in you and will encourage you...</p><p>📍[57:05]<a href="https://www.dfwdoorrepair.com/?fbclid=IwAR21Rpvdm6AkXv9OgSkltP2eP8n8_6nKelgs_SqcO3-djKLJkpPlO1WwuzM" rel="noopener noreferrer" target="_blank">https://www.dfwdoorrepair.com/</a></p><p>📍[58:45]billy@dfwdoorrepair.com</p><p><strong>Quote of the week</strong></p><p>“A business, successful or not, is merely a reflection of the character of its leadership.”</p><p>— S. Truett Cathy</p><p><strong>Resources</strong></p><p>Billy Cline : <a href="https://www.servicetitan.com/" rel="noopener noreferrer" target="_blank">https://www.servicetitan.com/</a> , <a href="https://www.dfwdoorrepair.com/?fbclid=IwAR21Rpvdm6AkXv9OgSkltP2eP8n8_6nKelgs_SqcO3-djKLJkpPlO1WwuzM" rel="noopener noreferrer" target="_blank">https://www.dfwdoorrepair.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><strong>Bonus/Books</strong></p><p><a href="https://www.goodreads.com/book/show/8549192-traction" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p><a href="https://www.dfwdoorrepair.com/" rel="noopener noreferrer" target="_blank">https://www.dfwdoorrepair.com/</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-112-billy-cline]]></link><guid isPermaLink="false">9d69d513-8b81-4568-b782-c08fff1119cb</guid><itunes:image href="https://artwork.captivate.fm/23175df5-cf8d-4c1d-9640-0e93539ba187/zD-hVGw2pk_YibxYLkzBu-11.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 22 Aug 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/914a6ba0-3de2-4a63-a4b5-946ebc4f08c3/Ep-20112-20Billy-converted.mp3" length="146972205" type="audio/mpeg"/><itunes:duration>01:01:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>63</itunes:episode><itunes:season>2</itunes:season><podcast:episode>63</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>Ep 111 Mike Dahlke</title><itunes:title>Ep 111 Mike Dahlke</itunes:title><description><![CDATA[<p><strong>Mike Dahlke</strong> is a serial entrepreneur, investor, business turnaround specialist and business coach. After attending the Global Christian Leadership Summit in 2011, he felt a calling to leave the financial world and jump into entrepreneurship.  His current focus is on both home service companies and business turnaround situations where strategy and capital are required. </p><p>He's passionate about helping distressed companies navigate large, but solvable problems with leadership, strategy and capital. He loves spending time with his wife, two boys, hunting and talking all things business.</p><p><strong>Time Stamps :</strong></p><p>📍[4:53]Marketing: Finding motivation to market your company...</p><p>📍[5:29]Leads are down in all businesses countrywide...</p><p>📍[6:01]While some are pulling back on marketing - Mike is going all in because everything is cheaper....</p><p>📍[6:37]When client acquisition costs go down - ROI goes up....</p><p>📍[7:57]Mike increases communications to existing clients...</p><p>📍[8:49]He's continuing radio spending, testing TV ads, influencer marketing, geo-tagging, etc...</p><p>📍[10:29]How would a home service company find an influencer?</p><p>📍[10:45]He's tried macaroni kids influencers...</p><p>📍[11:13]The influencers like trades... We'll provide this service in exchange for an ad...</p><p>📍[13:57]Bobby Walker as an influencer...</p><p>📍[30:17]The Good Shepard Parable for leaderships</p><p>📍[31:21]As a leader you have to provide the basics like Water (they have to earn a living wage)</p><p>📍[31:37]Food for Growth - you have to invest in them</p><p>📍[32:05]Protection they have to trust that you'll protect them from the wolves</p><p>📍[33:49]And looking for parasites - this is a hard one... You have to stay vigilant and keep looking for potential problems within the company/flock</p><p>📍[34:21]PDP - personal development plan LDP - leadership development plan EDP - executive development plan</p><p>📍[35:01]All of them have a reading list, a travel challenge and growth opportunities....</p><p>📍[35:33]Interview Question: What do you feel like if you work here that you're entitled to?</p><p>📍[36:17]You owe them a company that is healthy and vibrant. We owe you opportunities to grow. But we don't owe you a job</p><p>📍[36:53]I am a plow horse, not a show horse...</p><p>📍[38:21]How does Mike build so many successful leaders?</p><p>📍[39:01]How to set clear expectations and then hold people accountable...</p><p>📍[39:33]He sets up regular KRAs (key results areas)</p><p>📍[40:01]Those KRAs are tied directly to the P&amp;L</p><p>📍[40:57]Green Light = Good</p><p>📍[41:09]Yellow Light = You're not hitting your goals - so having a conversation as to why?</p><p>📍[41:17]Red Light = we're having a hard conversation to get you back on track over a short timeline</p><p>📍[41:45]Wise people say thank you when you give feedback</p><p>📍[42:33]Foolish people have excuses when you give feedback. They're victims.</p><p>📍[42:49]Evil people are not correctable</p><p>📍[45:53]It's all about communication and conversations...</p><p>📍[46:33]Mike's job as a leader is to have the tough conversations...</p><p>📍[47:29]If you're having a hard time visualizing where your staff are in their performance correction plans... Check out Quality Driven Software with their built in HR modules.&nbsp;<a href="https://qualitydrivensoftware.com/pricing/?fbclid=IwAR1b70JsU9OMTHri7yv9f1T94kYCu9R0QqhRgBDMmoH7H4FMrsIooMKzhWE" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/pricing/</a></p><p>📍[49:49]<a href="https://www.strategiccoach.com/?fbclid=IwAR3ALU4GC8Z2F3DkoQKVnzlRRmKELPDOoLHvg1wF6KRm_Rll4_UGr7SnaMM" rel="noopener noreferrer" target="_blank">https://www.strategiccoach.com/</a></p><p>📍[52:49]Chipping away at the giant rock of your business is like carving a Michelangelo...</p><p>📍[53:21]Marketing Homework: Look for an influencer in your community to help you reach more...]]></description><content:encoded><![CDATA[<p><strong>Mike Dahlke</strong> is a serial entrepreneur, investor, business turnaround specialist and business coach. After attending the Global Christian Leadership Summit in 2011, he felt a calling to leave the financial world and jump into entrepreneurship.  His current focus is on both home service companies and business turnaround situations where strategy and capital are required. </p><p>He's passionate about helping distressed companies navigate large, but solvable problems with leadership, strategy and capital. He loves spending time with his wife, two boys, hunting and talking all things business.</p><p><strong>Time Stamps :</strong></p><p>📍[4:53]Marketing: Finding motivation to market your company...</p><p>📍[5:29]Leads are down in all businesses countrywide...</p><p>📍[6:01]While some are pulling back on marketing - Mike is going all in because everything is cheaper....</p><p>📍[6:37]When client acquisition costs go down - ROI goes up....</p><p>📍[7:57]Mike increases communications to existing clients...</p><p>📍[8:49]He's continuing radio spending, testing TV ads, influencer marketing, geo-tagging, etc...</p><p>📍[10:29]How would a home service company find an influencer?</p><p>📍[10:45]He's tried macaroni kids influencers...</p><p>📍[11:13]The influencers like trades... We'll provide this service in exchange for an ad...</p><p>📍[13:57]Bobby Walker as an influencer...</p><p>📍[30:17]The Good Shepard Parable for leaderships</p><p>📍[31:21]As a leader you have to provide the basics like Water (they have to earn a living wage)</p><p>📍[31:37]Food for Growth - you have to invest in them</p><p>📍[32:05]Protection they have to trust that you'll protect them from the wolves</p><p>📍[33:49]And looking for parasites - this is a hard one... You have to stay vigilant and keep looking for potential problems within the company/flock</p><p>📍[34:21]PDP - personal development plan LDP - leadership development plan EDP - executive development plan</p><p>📍[35:01]All of them have a reading list, a travel challenge and growth opportunities....</p><p>📍[35:33]Interview Question: What do you feel like if you work here that you're entitled to?</p><p>📍[36:17]You owe them a company that is healthy and vibrant. We owe you opportunities to grow. But we don't owe you a job</p><p>📍[36:53]I am a plow horse, not a show horse...</p><p>📍[38:21]How does Mike build so many successful leaders?</p><p>📍[39:01]How to set clear expectations and then hold people accountable...</p><p>📍[39:33]He sets up regular KRAs (key results areas)</p><p>📍[40:01]Those KRAs are tied directly to the P&amp;L</p><p>📍[40:57]Green Light = Good</p><p>📍[41:09]Yellow Light = You're not hitting your goals - so having a conversation as to why?</p><p>📍[41:17]Red Light = we're having a hard conversation to get you back on track over a short timeline</p><p>📍[41:45]Wise people say thank you when you give feedback</p><p>📍[42:33]Foolish people have excuses when you give feedback. They're victims.</p><p>📍[42:49]Evil people are not correctable</p><p>📍[45:53]It's all about communication and conversations...</p><p>📍[46:33]Mike's job as a leader is to have the tough conversations...</p><p>📍[47:29]If you're having a hard time visualizing where your staff are in their performance correction plans... Check out Quality Driven Software with their built in HR modules.&nbsp;<a href="https://qualitydrivensoftware.com/pricing/?fbclid=IwAR1b70JsU9OMTHri7yv9f1T94kYCu9R0QqhRgBDMmoH7H4FMrsIooMKzhWE" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/pricing/</a></p><p>📍[49:49]<a href="https://www.strategiccoach.com/?fbclid=IwAR3ALU4GC8Z2F3DkoQKVnzlRRmKELPDOoLHvg1wF6KRm_Rll4_UGr7SnaMM" rel="noopener noreferrer" target="_blank">https://www.strategiccoach.com/</a></p><p>📍[52:49]Chipping away at the giant rock of your business is like carving a Michelangelo...</p><p>📍[53:21]Marketing Homework: Look for an influencer in your community to help you reach more of your ideal clients</p><p>📍[54:25]Finance Homework: What are your Impact Filters?</p><p>📍[54:37]<a href="https://strategic-coach-assets.s3.amazonaws.com/Uberflip/ImpactFiterToolAndGuide_Booklet.pdf?fbclid=IwAR0WuTbeODK1Tr4OJB3OrRADl5KUB8XSFBydnV0QbFtetLv6xDNE8KJx0BU" rel="noopener noreferrer" target="_blank">https://strategic-coach-assets.s3.amazonaws.com/.../Impac...</a></p><p>📍[55:41]Systems Homework: Go to the Fight Club group and check out the leadership tools from Mike</p><p>📍[56:41]People Homework: If you're "wishing" a team member would do something.... Stop and think - have you made it clear? And have gotten the expectations out of your head and had the hard conversation</p><p>📍[57:49]Make a list of the frustrating &amp; annoying things in your business and either delegate or delete them...</p><p>📍[58:05]Reach out to Mike michael@redhookinvestments.com</p><p><strong>Quote of the week</strong></p><p>“The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them.” — John C. Maxwell</p><p><strong>Resources:</strong></p><p>Mike Dahlke: <a href="https://www.strategiccoach.com/" rel="noopener noreferrer" target="_blank">https://www.strategiccoach.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus/Softwares/Books</p><p><a href="https://qualitydrivensoftware.com/pricing/?fbclid=IwAR1b70JsU9OMTHri7yv9f1T94kYCu9R0QqhRgBDMmoH7H4FMrsIooMKzhWE" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/pricing/</a></p><p><a href="https://strategic-coach-assets.s3.amazonaws.com/Uberflip/ImpactFiterToolAndGuide_Booklet.pdf?fbclid=IwAR0WuTbeODK1Tr4OJB3OrRADl5KUB8XSFBydnV0QbFtetLv6xDNE8KJx0BU" rel="noopener noreferrer" target="_blank">https://strategic-coach-assets.s3.amazonaws.com/.../Impac...</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-111-mike-dahlke]]></link><guid isPermaLink="false">259a2b93-6b85-4f1b-81fc-e07f64e033c5</guid><itunes:image href="https://artwork.captivate.fm/f4e68be4-0074-4bc0-a719-b3544bf1dd5f/oBbpspLWW53v9TSKXvMbbdK7.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 15 Aug 2022 10:30:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/1f600293-8569-401f-b78c-0fd9c5a3b40f/Ep-20111-converted.mp3" length="144110445" type="audio/mpeg"/><itunes:duration>01:00:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>62</itunes:episode><itunes:season>2</itunes:season><podcast:episode>62</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.110 Kate Cinnamo</title><itunes:title>E.110 Kate Cinnamo</itunes:title><description><![CDATA[<p><strong>Time Stamps :</strong></p><p>📍[5:17]How Kate is bringing the trades back in as a mainstream career.</p><p>📍[5:45]And how she's overcoming this missing generation of a skilled workforce.</p><p>📍[7:45]Educating educators about what plumbers and electricians do....</p><p>📍[8:57]How do we break the stigma of going to trade school vs the more normalized routes of getting a bachelors degree?</p><p>📍[14:13]Their mission is bridging the technical talent gap by engaging middle school students, high school students, parents, teachers and administrators...</p><p>📍[15:33]Networking with local schools and local workforce development office</p><p>📍[16:37]Call the guidance office and ask to talk to a career counselor - get involved with the tech-ed instructor...</p><p>📍[21:41]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fexplorethetrades.org%2F%3Ffbclid%3DIwAR0ADMVrIuBhgjwR48jZm0UITe4u8jpZxEulvfi0vB86hL45WCcmULfL3u0&amp;h=AT0Y-KJuvAsXz4c3rh6cwBgc5TbuVwt1UzYqCMVkiWc8rwOanAfa9dqSdFYXwFQcFlBY_J1zTF7cYwv6womePL5tuoHCZVa21GuzaS_v5nEZ_7Xr3nszgB-LBUxQxq39fRQp&amp;__tn__=R]-R&amp;c[0]=AT2FP26adAOaBaHJ8-56cYg6Pnn0chwEfSHUp2yBj9tC7rNfdKLa045Fv6HNMY1RoT6-1w8qapHBroyGTFzHhVgURqYkfdKLvFj8mq3kOvd65iHhxJVypaFIC9MumzzFDuHgQduMfisqoEfSou1yg_PQU5drUu4aSBihznk1KZiKCaYVVcIjty7Qwn_YVjVF7s0YIwjtcjdeaaLJ8F0" rel="noopener noreferrer" target="_blank">explorethetrades.org</a></p><p>📍[21:49]Find an apprenticeship program near you</p><p>📍[23:45]<a href="https://apprenticeship.gov/?fbclid=IwAR3DUFsynt29Bf_70C4D6uqgfRdfdNzK5kuXz2wmLpfw4u6NmSdDNVg7_8s" rel="noopener noreferrer" target="_blank">apprenticeship.gov</a>&nbsp;looking for a trades near you</p><p>📍[24:13]look at your state for a registered apprenticeship program or look for a local contractor in your community....</p><p>📍[27:57]<a href="https://explorethetrades.org/who-we-are/donate/?fbclid=IwAR2b38NHtyP3K6kWOVr1SqAq2hj3bUR9S29DGHAxKsHD74RaMDvL8EU4jjk" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/who-we-are/donate/</a></p><p>📍[31:41]How the Jobs Page on "Explore the Trades" works...</p><p>📍[34:13]Internships vs Apprenticeships?</p><p>📍[35:21]Having interns be a parts runner or work in the warehouse or do ride alongs..</p><p>📍[37:05]For every 4 skilled laborers leaving the workforce only 1 is coming in...</p><p>📍[39:25]How to break the stigma of parents encouraging youth to work in the trades....</p><p>📍[47:17]Why would someone want to be a Plumber? Electrician? Window Cleaner? Further, why would someone want to work for you?</p><p>📍[50:13]Marketing Homework: Donate school supplies to your local school and open up a conversation with your school about a career day and bringing Trades back into the conversation</p><p>📍[50:49]Finance Homework: Introduce yourself to your local workforce center or high school career counselor</p><p>📍[51:25]People Homework: Build out your career ladder..</p><p>📍[52:37]Donate to "Explore the Trades"&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fexplorethetrades.org%2Fwho-we-are%2Fdonate%2F%3Ffbclid%3DIwAR0ZvE0GG1_92f2LOfwEpl83mrLXwhSlgu_ctMAGCFf9de7fZe1Supo3EWc&amp;h=AT2MCJsDY3JGqyPnOrls6LqxG8KU46KefGakLzqj-qh7hG2EoakrvsxQyo3LMCvMBPmdYM9R6G5ArkZ2Gi6NK0Ujf1dr6hxLrnVbXQZxCDHIuu32nV5ncX1wv9NlGtaIPo3q&amp;__tn__=R]-R&amp;c[0]=AT2FP26adAOaBaHJ8-56cYg6Pnn0chwEfSHUp2yBj9tC7rNfdKLa045Fv6HNMY1RoT6-1w8qapHBroyGTFzHhVgURqYkfdKLvFj8mq3kOvd65iHhxJVypaFIC9MumzzFDuHgQduMfisqoEfSou1yg_PQU5drUu4aSBihznk1KZiKCaYVVcIjty7Qwn_YVjVF7s0YIwjtcjdeaaLJ8F0" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/who-we-are/donate/</a></p><p>📍[53:25]Check out these videos:&nbsp;<a href="https://explorethetrades.org/stem/?fbclid=IwAR2rWNeqDrT5QvRmA4ENr9iwpnv54GJOUJNOMqx9nhDFdrNiFP63Y4T9UjM" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/stem/</a></p><p>📍[53:45]Email Kate: katec@explorethetrades.org</p><p><strong>Quote of the week</strong></p><p>"The youth is the hope of our future" - Jose...]]></description><content:encoded><![CDATA[<p><strong>Time Stamps :</strong></p><p>📍[5:17]How Kate is bringing the trades back in as a mainstream career.</p><p>📍[5:45]And how she's overcoming this missing generation of a skilled workforce.</p><p>📍[7:45]Educating educators about what plumbers and electricians do....</p><p>📍[8:57]How do we break the stigma of going to trade school vs the more normalized routes of getting a bachelors degree?</p><p>📍[14:13]Their mission is bridging the technical talent gap by engaging middle school students, high school students, parents, teachers and administrators...</p><p>📍[15:33]Networking with local schools and local workforce development office</p><p>📍[16:37]Call the guidance office and ask to talk to a career counselor - get involved with the tech-ed instructor...</p><p>📍[21:41]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fexplorethetrades.org%2F%3Ffbclid%3DIwAR0ADMVrIuBhgjwR48jZm0UITe4u8jpZxEulvfi0vB86hL45WCcmULfL3u0&amp;h=AT0Y-KJuvAsXz4c3rh6cwBgc5TbuVwt1UzYqCMVkiWc8rwOanAfa9dqSdFYXwFQcFlBY_J1zTF7cYwv6womePL5tuoHCZVa21GuzaS_v5nEZ_7Xr3nszgB-LBUxQxq39fRQp&amp;__tn__=R]-R&amp;c[0]=AT2FP26adAOaBaHJ8-56cYg6Pnn0chwEfSHUp2yBj9tC7rNfdKLa045Fv6HNMY1RoT6-1w8qapHBroyGTFzHhVgURqYkfdKLvFj8mq3kOvd65iHhxJVypaFIC9MumzzFDuHgQduMfisqoEfSou1yg_PQU5drUu4aSBihznk1KZiKCaYVVcIjty7Qwn_YVjVF7s0YIwjtcjdeaaLJ8F0" rel="noopener noreferrer" target="_blank">explorethetrades.org</a></p><p>📍[21:49]Find an apprenticeship program near you</p><p>📍[23:45]<a href="https://apprenticeship.gov/?fbclid=IwAR3DUFsynt29Bf_70C4D6uqgfRdfdNzK5kuXz2wmLpfw4u6NmSdDNVg7_8s" rel="noopener noreferrer" target="_blank">apprenticeship.gov</a>&nbsp;looking for a trades near you</p><p>📍[24:13]look at your state for a registered apprenticeship program or look for a local contractor in your community....</p><p>📍[27:57]<a href="https://explorethetrades.org/who-we-are/donate/?fbclid=IwAR2b38NHtyP3K6kWOVr1SqAq2hj3bUR9S29DGHAxKsHD74RaMDvL8EU4jjk" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/who-we-are/donate/</a></p><p>📍[31:41]How the Jobs Page on "Explore the Trades" works...</p><p>📍[34:13]Internships vs Apprenticeships?</p><p>📍[35:21]Having interns be a parts runner or work in the warehouse or do ride alongs..</p><p>📍[37:05]For every 4 skilled laborers leaving the workforce only 1 is coming in...</p><p>📍[39:25]How to break the stigma of parents encouraging youth to work in the trades....</p><p>📍[47:17]Why would someone want to be a Plumber? Electrician? Window Cleaner? Further, why would someone want to work for you?</p><p>📍[50:13]Marketing Homework: Donate school supplies to your local school and open up a conversation with your school about a career day and bringing Trades back into the conversation</p><p>📍[50:49]Finance Homework: Introduce yourself to your local workforce center or high school career counselor</p><p>📍[51:25]People Homework: Build out your career ladder..</p><p>📍[52:37]Donate to "Explore the Trades"&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fexplorethetrades.org%2Fwho-we-are%2Fdonate%2F%3Ffbclid%3DIwAR0ZvE0GG1_92f2LOfwEpl83mrLXwhSlgu_ctMAGCFf9de7fZe1Supo3EWc&amp;h=AT2MCJsDY3JGqyPnOrls6LqxG8KU46KefGakLzqj-qh7hG2EoakrvsxQyo3LMCvMBPmdYM9R6G5ArkZ2Gi6NK0Ujf1dr6hxLrnVbXQZxCDHIuu32nV5ncX1wv9NlGtaIPo3q&amp;__tn__=R]-R&amp;c[0]=AT2FP26adAOaBaHJ8-56cYg6Pnn0chwEfSHUp2yBj9tC7rNfdKLa045Fv6HNMY1RoT6-1w8qapHBroyGTFzHhVgURqYkfdKLvFj8mq3kOvd65iHhxJVypaFIC9MumzzFDuHgQduMfisqoEfSou1yg_PQU5drUu4aSBihznk1KZiKCaYVVcIjty7Qwn_YVjVF7s0YIwjtcjdeaaLJ8F0" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/who-we-are/donate/</a></p><p>📍[53:25]Check out these videos:&nbsp;<a href="https://explorethetrades.org/stem/?fbclid=IwAR2rWNeqDrT5QvRmA4ENr9iwpnv54GJOUJNOMqx9nhDFdrNiFP63Y4T9UjM" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/stem/</a></p><p>📍[53:45]Email Kate: katec@explorethetrades.org</p><p><strong>Quote of the week</strong></p><p>"The youth is the hope of our future" - Jose Rizal</p><p><strong>Resources:</strong></p><p>Kate Cinnamo: <a href="https://explorethetrades.org/" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><strong>Bonus / Options</strong></p><p>www.apprenticeship.gov</p><p><a href="https://explorethetrades.org/who-we-are/donate/?fbclid=IwAR2b38NHtyP3K6kWOVr1SqAq2hj3bUR9S29DGHAxKsHD74RaMDvL8EU4jjk" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/who-we-are/donate/</a></p><p><a href="https://explorethetrades.org/stem/?fbclid=IwAR2rWNeqDrT5QvRmA4ENr9iwpnv54GJOUJNOMqx9nhDFdrNiFP63Y4T9UjM" rel="noopener noreferrer" target="_blank">https://explorethetrades.org/stem/</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-110-kate-cinnamo]]></link><guid isPermaLink="false">9e67af43-3a56-4ec0-8cd9-c2ebe942073d</guid><itunes:image href="https://artwork.captivate.fm/25391fc4-85fa-4b5a-9029-d6239d2ffda7/PyBPps5QIAckndF096RCt8hq.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 08 Aug 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7e9d6177-ac2a-4814-904c-22ecc5c78ceb/E-110-20Kate-converted.mp3" length="133293165" type="audio/mpeg"/><itunes:duration>55:32</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>61</itunes:episode><itunes:season>2</itunes:season><podcast:episode>61</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.109 Zac Garside &amp; Brigham Dickenson - Power Selling Pros</title><itunes:title>E.109 Zac Garside &amp; Brigham Dickenson - Power Selling Pros</itunes:title><description><![CDATA[<p><strong>Director of Sales &amp; Marketing at Power Selling Pros</strong> (where Contractors turn their call center into a profit center). Creator of "The Storytelling Habit" at ZacGarside.com. I help businesses craft a sales message that moves people. One of my clients said, "Zac was able, in just a simple conversation, to craft the message that was on my heart but that I could never put down on paper."  I'm an obsessive student and practitioner of: ☑️ Speaking on Stage and in Webinars (crafting a message that makes people say "WOW... that's exactly what I needed to hear...") ☑️ Copywriting (while landing pages and emails are my specialty, I love the chance to pen some persuasive prose in any medium - one of my favorite clients fell in love with me after I wrote a landing that page that converts 40%+ for him) ☑️ One-On-One Coaching (I've coached several hundred of our clients at Power Selling Pros and, more recently, multiple High-Ticket Coaches through ZacGarside.com) ☑️ Email Marketing (I took Power Selling Pros from having non-existent email marketing to consistently emailing messages that people reply to and buy from - over $150,000 in revenue was added to our business from email in 2021, a 5,336.17% ROI) ☑️ Sales (I've brought on 179 new accounts for Power Selling Pros while simultaneously serving as Head of Marketing to generate new leads)  ☑️ Good Conversation (he who can ask a well-crafted question can change the world - I love to bring out the best in others through good conversation) ☑️ Content (I've written so many emails and blog posts for Power Selling Pros and my personal freelance efforts I don't even know what the count is... but I've shared some of my learnings here at ZacGarside.com) ☑️ Podcasting (I've helped produce over 100 podcast episodes for "LIP Service for Contractors- and my personal podcast "The Storytelling Habit") ☑️ The Storytelling Habit (saying the same thing to your audience over and over gets old - I enjoy helping people and brands build a habit of telling engaging stories so they can attract more of the people they seek to serve... EVERY. SINGLE. DAY.)  Currently looking for Business Owners who need help crafting a convincing sales message or have an email list they want to make more money from. DM me if that's you.</p><p><strong>Time Stamp:</strong></p><p>📍[5:57]How to address the big scary word of SALES with our office managers?</p><p>📍[6:13]Don't call it sales at all - call it customer service training...</p><p>📍[8:53]How do you coach a CSR to make an excellent experience because no one has to call you anymore... but they want to</p><p>📍[14:05]Put your world on hold - take care of those clients like they're your family....</p><p>📍[24:01]8 Principles: 1. Be positive 2. Be prepared &amp; confident 3. LISTEN 4. Care 5. Reassure 6. Ask for the business 7. Build Value 8. Be Grateful</p><p>📍[30:09]The Power of the Urgency List. We had a cancellation in your area. We had a customer reschedule....</p><p>📍[34:09]When a customer is asking for help and you ask them for their data (name, address, phone number) instead of showing empathy and building rapport....</p><p>📍[35:53]When a customer calls you - they don't just tell you that they need your service they'll give you emotional details because they want to connect with you</p><p>📍[36:41]With people fast is slow... Because they have an emotional need... They will not get off the phone until that emotional need has been met. It's not logical - it's emotional.</p><p>📍[36:57]Giving before taking...</p><p>📍[37:17]You've called the right place</p><p>📍[43:37]Your CSR deserves your attention and training.</p><p>📍[57:13]Marketing Homework: Put your world on hold when answering the phone</p><p>📍[57:29]Finance Homework: Invest in training with your CSR to increase your conversion rate</p><p>📍[57:53]Systems Homework: Add gratitude into your call flow</p><p>📍[59:05]People Homework: Ask your CSR to rate their call from 1-5 after the call...]]></description><content:encoded><![CDATA[<p><strong>Director of Sales &amp; Marketing at Power Selling Pros</strong> (where Contractors turn their call center into a profit center). Creator of "The Storytelling Habit" at ZacGarside.com. I help businesses craft a sales message that moves people. One of my clients said, "Zac was able, in just a simple conversation, to craft the message that was on my heart but that I could never put down on paper."  I'm an obsessive student and practitioner of: ☑️ Speaking on Stage and in Webinars (crafting a message that makes people say "WOW... that's exactly what I needed to hear...") ☑️ Copywriting (while landing pages and emails are my specialty, I love the chance to pen some persuasive prose in any medium - one of my favorite clients fell in love with me after I wrote a landing that page that converts 40%+ for him) ☑️ One-On-One Coaching (I've coached several hundred of our clients at Power Selling Pros and, more recently, multiple High-Ticket Coaches through ZacGarside.com) ☑️ Email Marketing (I took Power Selling Pros from having non-existent email marketing to consistently emailing messages that people reply to and buy from - over $150,000 in revenue was added to our business from email in 2021, a 5,336.17% ROI) ☑️ Sales (I've brought on 179 new accounts for Power Selling Pros while simultaneously serving as Head of Marketing to generate new leads)  ☑️ Good Conversation (he who can ask a well-crafted question can change the world - I love to bring out the best in others through good conversation) ☑️ Content (I've written so many emails and blog posts for Power Selling Pros and my personal freelance efforts I don't even know what the count is... but I've shared some of my learnings here at ZacGarside.com) ☑️ Podcasting (I've helped produce over 100 podcast episodes for "LIP Service for Contractors- and my personal podcast "The Storytelling Habit") ☑️ The Storytelling Habit (saying the same thing to your audience over and over gets old - I enjoy helping people and brands build a habit of telling engaging stories so they can attract more of the people they seek to serve... EVERY. SINGLE. DAY.)  Currently looking for Business Owners who need help crafting a convincing sales message or have an email list they want to make more money from. DM me if that's you.</p><p><strong>Time Stamp:</strong></p><p>📍[5:57]How to address the big scary word of SALES with our office managers?</p><p>📍[6:13]Don't call it sales at all - call it customer service training...</p><p>📍[8:53]How do you coach a CSR to make an excellent experience because no one has to call you anymore... but they want to</p><p>📍[14:05]Put your world on hold - take care of those clients like they're your family....</p><p>📍[24:01]8 Principles: 1. Be positive 2. Be prepared &amp; confident 3. LISTEN 4. Care 5. Reassure 6. Ask for the business 7. Build Value 8. Be Grateful</p><p>📍[30:09]The Power of the Urgency List. We had a cancellation in your area. We had a customer reschedule....</p><p>📍[34:09]When a customer is asking for help and you ask them for their data (name, address, phone number) instead of showing empathy and building rapport....</p><p>📍[35:53]When a customer calls you - they don't just tell you that they need your service they'll give you emotional details because they want to connect with you</p><p>📍[36:41]With people fast is slow... Because they have an emotional need... They will not get off the phone until that emotional need has been met. It's not logical - it's emotional.</p><p>📍[36:57]Giving before taking...</p><p>📍[37:17]You've called the right place</p><p>📍[43:37]Your CSR deserves your attention and training.</p><p>📍[57:13]Marketing Homework: Put your world on hold when answering the phone</p><p>📍[57:29]Finance Homework: Invest in training with your CSR to increase your conversion rate</p><p>📍[57:53]Systems Homework: Add gratitude into your call flow</p><p>📍[59:05]People Homework: Ask your CSR to rate their call from 1-5 after the call and see how they would change it</p><p>📍[59:29]Zac Homework: Ask your CSR what their job is? If they use the word just at any point then you have work to do....</p><p>📍[1:00:09]Brigham Homework: Incorporate these 8 principles into your culture.</p><p>📍[1:01:09]"A leader isn't a leader without followers"</p><p>📍[1:01:17]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fpowersellingpros.com%2Ffree%3Ffbclid%3DIwAR187eXV020DV4iba8poyae1gYe7WPc5tQP-Mq_CXlqttLVCT-cMXcYNcKE&amp;h=AT3RYBGQmPkOJPwcuYls4X4INeVX18ScWWRieJ4nvsIupQ3M0tXedfUTSQckrzeRLHGkk6vUaFfpzOTilMV2PaOU5CFZj1bA_vbradq96WCkZIZKy_-n4B643IKm9yTJorLC&amp;__tn__=R]-R&amp;c[0]=AT0LCThGuBMpY4vawnEs8w_fTZXhpSCUl6FwXRKEEJPB_2Ea3jNndiZhWmns0kwCnaFRztADOoP8jbRkdjUVB1zRp7uoV1jGtg3XTdym4KOJRHKwan554rGO_TV-2a3yzcZPS7YyhtcsGoFvdU51uqwS8kXUe0XQE9bB9jrup9QfEyuBWJXHVxAjYBBD9wINi355tpVyrGCVrBe8wKs_" rel="noopener noreferrer" target="_blank">powersellingpros.com/free</a></p><p><strong>Quote of the Day</strong></p><p>"The struggle ends where gratitude begins" -Neale Donald Walsh</p><p><strong>Resources:</strong></p><p>Zac Garside : <a href="https://powersellingpros.com" rel="noopener noreferrer" target="_blank">https://powersellingpros.com</a>, <a href="www.zacgarside.com/" rel="noopener noreferrer" target="_blank">www.zacgarside.com/</a></p><p>Brigham Dickenson : <a href="https://powersellingpros.com" rel="noopener noreferrer" target="_blank">https://powersellingpros.com</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-109-zac-garside-brigham-dickenson-power-selling-pros]]></link><guid isPermaLink="false">f4013e31-694f-42a6-85d4-dc2269aaca89</guid><itunes:image href="https://artwork.captivate.fm/94cd4912-7372-4d7c-bc50-b849ca49d4a8/tDci4c-Ia4ygUrBtQS1Zc8ud.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 01 Aug 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/f5a16a3c-d5c7-4002-84ed-ed2175f46e06/Ep-20109-20FC4B-converted.mp3" length="121634525" type="audio/mpeg"/><itunes:duration>01:03:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>60</itunes:episode><itunes:season>2</itunes:season><podcast:episode>60</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.108 Keith Kalfas</title><itunes:title>E.108 Keith Kalfas</itunes:title><description><![CDATA[<p>I started out in East Side Metro Detroit living paycheck to paycheck in a dead-end 9-5 job. I always loved the idea of financial independence and not having to listen to a boss. I mowed grass since I was 14 and was in a dire situation financially. I had to start a business quickly with low start-up costs, so I decided to start my own landscaping business. For a long time I was just scraping by, but with sheer determination, I scaled my business to six figures. Was it hard? Of course, it was. But the effort was worth the weight in gold for me. My landscaping business continues to pay me every day.</p><p>With my own business and no boss to answer to, I started teaching other entrepreneurs inside the Keith Kalfas Academy how they could start their own businesses. I became an influencer in my industry. I took everything I learned from my experience and started making as much content around it as possible. All the work I put in is worth it if I help people become financially free.</p><p>I still run my landscaping business but now I spend a lot of my time teaching thousands of students in the Keith Kalfas Academy how to grow their businesses to 6-figures. I also travel around the nation speaking about growing small businesses. I have spoken at the Huge Convention, the UAMCC, IGNITE, CSA, and several other industry events. I have also been featured in Turf Magazine, and the Window Cleaning Magazine UK.</p><p>Other than speaking about small businesses I have also written two books with a detailed description of exactly how someone can go from nothing to a six-figure landscaping or window cleaning business.</p><p>I also make free content on YouTube and on my blog about landscaping, window cleaning, and quitting a 9-to-5.</p><p><strong>Time Stamp:</strong></p><p>📍[4:25]Check out his youtube channel:&nbsp;<a href="https://www.youtube.com/channel/UCHj4z3gLGp-cjaCIKhzctsw?fbclid=IwAR1c9boDcck7dd2AtjWJambuJIO5FGy4mW7yDYSe6sO5YRKjsxX4rG4CFOs" rel="noopener noreferrer" target="_blank">https://www.youtube.com/channel/UCHj4z3gLGp-cjaCIKhzctsw</a></p><p>📍[4:37]Why Keith loves social media</p><p>📍[4:49]How Keith clones himself through video</p><p>📍[5:57]Brene Brown: The power of vulnerability&nbsp;<a href="https://www.ted.com/talks/brene_brown_the_power_of_vulnerability?language=en&amp;fbclid=IwAR1NGDFgdez8c9oV_l3_TCZksXQxM9EXsSlDV4mTRiYajdUZYmVF6kn_OWQ" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../brene_brown_the_power_of...</a></p><p>📍[8:09]Keith is just grinding it out... With 60-80 M views per month and he's generating 8-12 pieces of content per day.</p><p>📍[8:25]Some of his best videos with the most views are when he's his truest self</p><p>📍[9:49]Vulnerability is the new credibility...</p><p>📍[13:57]If you can describe someone's problem better than they can - they'll automatically think you'll know how to solve it...</p><p>📍[14:41]Be hyper-specific instead of a generalist</p><p>📍[19:17]Started a landscaping business and would cut grass every day and then posting at night on craigslist</p><p>📍[19:45]<a href="https://www.goodreads.com/book/show/115491.Guerrilla_Marketing?fbclid=IwAR0An2csjgoFP5azjjVf1ZW9JUnFdwlnFzRiCKiAtJY3BodFx1nefkrvoMg" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../115491.Guerrilla_Marketing</a></p><p>📍[21:49]<a href="https://ducttapemarketing.com/?fbclid=IwAR2ewTpqqW1w04ZntDa7mIOCWqWpuitSml65Ir77IXXo5eNXwMy71YstEaQ" rel="noopener noreferrer" target="_blank">https://ducttapemarketing.com/</a></p><p>📍[22:05]his marketing budget is 1%</p><p>📍[22:13]voicemail bombs...</p><p>📍[23:33]He has 4500 active customers then he scrubs the list before sending it out...</p><p>📍[23:53]Talk to Mrs Jones for real..</p><p>📍[24:41]Here's Keith's Voicemail Bomb Script..</p><p>📍[32:37]<a...]]></description><content:encoded><![CDATA[<p>I started out in East Side Metro Detroit living paycheck to paycheck in a dead-end 9-5 job. I always loved the idea of financial independence and not having to listen to a boss. I mowed grass since I was 14 and was in a dire situation financially. I had to start a business quickly with low start-up costs, so I decided to start my own landscaping business. For a long time I was just scraping by, but with sheer determination, I scaled my business to six figures. Was it hard? Of course, it was. But the effort was worth the weight in gold for me. My landscaping business continues to pay me every day.</p><p>With my own business and no boss to answer to, I started teaching other entrepreneurs inside the Keith Kalfas Academy how they could start their own businesses. I became an influencer in my industry. I took everything I learned from my experience and started making as much content around it as possible. All the work I put in is worth it if I help people become financially free.</p><p>I still run my landscaping business but now I spend a lot of my time teaching thousands of students in the Keith Kalfas Academy how to grow their businesses to 6-figures. I also travel around the nation speaking about growing small businesses. I have spoken at the Huge Convention, the UAMCC, IGNITE, CSA, and several other industry events. I have also been featured in Turf Magazine, and the Window Cleaning Magazine UK.</p><p>Other than speaking about small businesses I have also written two books with a detailed description of exactly how someone can go from nothing to a six-figure landscaping or window cleaning business.</p><p>I also make free content on YouTube and on my blog about landscaping, window cleaning, and quitting a 9-to-5.</p><p><strong>Time Stamp:</strong></p><p>📍[4:25]Check out his youtube channel:&nbsp;<a href="https://www.youtube.com/channel/UCHj4z3gLGp-cjaCIKhzctsw?fbclid=IwAR1c9boDcck7dd2AtjWJambuJIO5FGy4mW7yDYSe6sO5YRKjsxX4rG4CFOs" rel="noopener noreferrer" target="_blank">https://www.youtube.com/channel/UCHj4z3gLGp-cjaCIKhzctsw</a></p><p>📍[4:37]Why Keith loves social media</p><p>📍[4:49]How Keith clones himself through video</p><p>📍[5:57]Brene Brown: The power of vulnerability&nbsp;<a href="https://www.ted.com/talks/brene_brown_the_power_of_vulnerability?language=en&amp;fbclid=IwAR1NGDFgdez8c9oV_l3_TCZksXQxM9EXsSlDV4mTRiYajdUZYmVF6kn_OWQ" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../brene_brown_the_power_of...</a></p><p>📍[8:09]Keith is just grinding it out... With 60-80 M views per month and he's generating 8-12 pieces of content per day.</p><p>📍[8:25]Some of his best videos with the most views are when he's his truest self</p><p>📍[9:49]Vulnerability is the new credibility...</p><p>📍[13:57]If you can describe someone's problem better than they can - they'll automatically think you'll know how to solve it...</p><p>📍[14:41]Be hyper-specific instead of a generalist</p><p>📍[19:17]Started a landscaping business and would cut grass every day and then posting at night on craigslist</p><p>📍[19:45]<a href="https://www.goodreads.com/book/show/115491.Guerrilla_Marketing?fbclid=IwAR0An2csjgoFP5azjjVf1ZW9JUnFdwlnFzRiCKiAtJY3BodFx1nefkrvoMg" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../115491.Guerrilla_Marketing</a></p><p>📍[21:49]<a href="https://ducttapemarketing.com/?fbclid=IwAR2ewTpqqW1w04ZntDa7mIOCWqWpuitSml65Ir77IXXo5eNXwMy71YstEaQ" rel="noopener noreferrer" target="_blank">https://ducttapemarketing.com/</a></p><p>📍[22:05]his marketing budget is 1%</p><p>📍[22:13]voicemail bombs...</p><p>📍[23:33]He has 4500 active customers then he scrubs the list before sending it out...</p><p>📍[23:53]Talk to Mrs Jones for real..</p><p>📍[24:41]Here's Keith's Voicemail Bomb Script..</p><p>📍[32:37]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fkeithkalfas.com%2Fbmb%3Ffbclid%3DIwAR17y8O9JHDixDJscvMPjCYUaJr5TOi45bhy__0yMzXoei0X-cucI2-yrUY&amp;h=AT0R99FB-rKly-GUk4XWnKXm8aRnA_zug5ruGDfVqCxwm8GPbincLMwt-ODGi55r33xTqNvZbBxk_Llp_ppmABiNuKttAI6l2ZgD9jq5BjCAz55e4_kvxhMHavkfRQOq7ajZ&amp;__tn__=R]-R&amp;c[0]=AT0bbajdt9vl3kp_LX2pZFUeAuYW54EcSxgxKGeU7Ep7EvYIqXn53tyMyxc2zXG6Mp7rXd5FkyRUQFGH1BPq1K4l0Iw-Ts2SGREV6Jjzjlf-T9tAiCW8oKpHMIF-P9oJKAywSFw3eCv3NZOkfnIW78a8k-mKu3Mx5spKMnry0I2Z2AidnX3gJqZ9K0LjJ6XTwq7Tn5YLpusD-R5Z9hzG" rel="noopener noreferrer" target="_blank">keithkalfas.com/bmb</a></p><p>📍[33:01]<a href="https://mailchimp.com/?fbclid=IwAR2Szb9k_QYTDzWGEbsRPQ6Cp_bU77MfgkShV-s6M-5TafGUitytL-7pGbg" rel="noopener noreferrer" target="_blank">mailchimp.com</a></p><p>📍[34:33]How does he block out time for creativity?</p><p>📍[35:49]He's written 3 books that were all amazon bestsellers - and he wrote them in like a week of disciplined time blocking</p><p>📍[37:13]Keith time clocks on a giant board</p><p>📍[39:17]he's a huge&nbsp;<a href="https://monday.com/?fbclid=IwAR2DKziYqSnYwXmz3-EQUTAwktCVZYLbY4TAPFZ9mYrref88ADFY-cdpeV0" rel="noopener noreferrer" target="_blank">monday.com</a>&nbsp;fan</p><p>📍[41:33]<a href="https://www.goodreads.com/book/show/6667514-the-checklist-manifesto?fbclid=IwAR0AxznhiPsJ5uGl_Rc2Fj818uuX_Yylvk8QvoCZQRHaTYd83CUAOE1_2W0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../6667514-the-checklist...</a></p><p>📍[41:53]<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR1WKtKmI3tI6ofR48xUM6JP3PETH_CS8QCxu4qAUMn4kU7loqQZoFk5BHU" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[48:01]use your employee brags on your social media</p><p>📍[53:45]Martha Homework: Use your client brags about employees as social media content</p><p>📍[54:13]<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR0hqhHbhsrM0_-5FRj42aTZyCkwv-h_o4vQvvrB5R8ZxFN7qbQd-cfzbKg" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[54:41]Tay's Homework: Clone yourself 1 time/day on video and post it to social media.</p><p>📍[55:13]Meaghan's Homework: Do something every day to get your phone to ring (voicemail bomb, email, text, calls)</p><p>Resources:</p><p>Keith Kalfas : <a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fkeithkalfas.com%2Fbmb%3Ffbclid%3DIwAR17y8O9JHDixDJscvMPjCYUaJr5TOi45bhy__0yMzXoei0X-cucI2-yrUY&amp;h=AT0R99FB-rKly-GUk4XWnKXm8aRnA_zug5ruGDfVqCxwm8GPbincLMwt-ODGi55r33xTqNvZbBxk_Llp_ppmABiNuKttAI6l2ZgD9jq5BjCAz55e4_kvxhMHavkfRQOq7ajZ&amp;__tn__=R]-R&amp;c[0]=AT0bbajdt9vl3kp_LX2pZFUeAuYW54EcSxgxKGeU7Ep7EvYIqXn53tyMyxc2zXG6Mp7rXd5FkyRUQFGH1BPq1K4l0Iw-Ts2SGREV6Jjzjlf-T9tAiCW8oKpHMIF-P9oJKAywSFw3eCv3NZOkfnIW78a8k-mKu3Mx5spKMnry0I2Z2AidnX3gJqZ9K0LjJ6XTwq7Tn5YLpusD-R5Z9hzG" rel="noopener noreferrer" target="_blank">keithkalfas.com/bmb</a> </p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-108-keith-kalfas]]></link><guid isPermaLink="false">79253aa1-91a7-40a3-b964-10f64bbaec2c</guid><itunes:image href="https://artwork.captivate.fm/ecbbc6b2-4257-47ce-85f8-366e187d42fb/oX0OwT_nQ4iwscJLgR1QRt9x.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 25 Jul 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/34a16c28-b694-45f5-8a71-173796d51753/E-108-20Keith-converted.mp3" length="138403245" type="audio/mpeg"/><itunes:duration>57:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>59</itunes:episode><itunes:season>2</itunes:season><podcast:episode>59</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.107 Jason Geiman</title><itunes:title>E.107 Jason Geiman</itunes:title><description><![CDATA[<p>It all started with a used pressure washer and a 1995 work van. That’s how Jason Geiman and his wife, Jodi, started a pressure washing business back in 2012. Nearly doubling their business in the first year, additional family members were brought on to help with the growth. The business continued to see incredible success and outside employees were added as well.</p><p>In just 6 years they had expanded to four crews and nearly $1M in gross revenue, and the decision was made to sell the business in 2018.</p><p>Following the sale, as Jason wondered what to do with his new-found free time, he realized what he always wanted to do was to help people. It had led him to be a rescue diver, then a firefighter, and now, it has led him here. He is taking the lessons learned from his incredible 6 years running a pressure washing business into a resource for homeowners or for those starting, or struggling, to have their own exterior cleaning business.</p><p>Time Stamps:</p><p>[8:53]Buy up all of the Christmas cards when on clearance, and start marketing Christmas Lights by sending out the cards in July</p><p>📍[11:13]January 1 - buy cards on discount. Have team handwrite the cards. Put an offer in the Christmas card. Mail out the Christmas cards in July. Take Deposits on Christmas Lights to help with cash flow during the summer slump.</p><p>📍[13:25]Are you answering your phone?</p><p>📍[14:01]This gives time to start flipping some rocks</p><p>📍[14:29]Lets do some marketing. Lets get creative. Lets go knock on doors.</p><p>📍[14:37]Are you on LinkedIn</p><p>📍[15:01]Are you scheduling commercial work in your slumps?</p><p>📍[22:57]Are you posting on Google My Business 2-3 times a week?</p><p>📍[24:17]Are you proactively marketing?</p><p>📍[24:25]Are you prioritizing marketing?</p><p>📍[28:21]<a href="https://www.goodreads.com/book/show/759945.The_Magic_of_Thinking_Big?fbclid=IwAR0ZJw51k-1uGZOMdNbRJVScbKXTiftMiVaY2VX2ixTAg5lxFEhdTj_QlEs" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../759945.The_Magic_of...</a></p><p>📍[29:05]Have you looked at your software expenses lately?</p><p>📍[33:53]How to balance growing a business and family time...</p><p>📍[34:05]This is a time for time management.</p><p>📍[35:37]Time is the one thing we don't get back...</p><p>📍[37:41]Schedule your social media time</p><p>📍[37:45]Schedule your email time</p><p>📍[38:01]Schedule your work &amp; family time and don't mix them....</p><p>📍[42:29]Time Blocking Strategies</p><p>📍[45:05]Are you using Do Not Disturb on your phone?</p><p>📍[45:37]Are you using your Google Calendar?</p><p>📍[47:29]Time Blocking vs. Task Orienting... Do you have your list of goals?</p><p>📍[48:45]Marketing Homework: What can you start promoting now that will help bring you business later in the year?</p><p>📍[50:37]Finance Homework: List of tasks for you as owner to do when it's slow. List of tasks for your team when the calendar is light</p><p>📍[50:57]Systems Homework: Time block your personal &amp; work time through the end of the quarter</p><p>📍[51:17]People Homework: Read the 4 hour work week</p><p>📍[52:05]Jason Homework: Write down your goals. What do you want for your business? What do you want for your family?</p><p>📍[52:49]Best way to get ahold of Jason?&nbsp;<a href="https://www.kingofpressurewash.com/?fbclid=IwAR02FwIGNSGRreiudVqiDwZo05W9_pLStfm1BV2DmzTrRXYh1JfVJVl61y0" rel="noopener noreferrer" target="_blank">https://www.kingofpressurewash.com/</a></p><p>📍[53:13]For Christmas Lights Help:&nbsp;<a href="https://www.christmaslights.io/?fbclid=IwAR1WxiJIvmSKVJZVno3jJGfb3pEDIZ-nfEejHC71EbvJopibkOO5UaVwc7w" rel="noopener noreferrer" target="_blank">https://www.christmaslights.io/</a></p><p><strong>"Quote of the Week"</strong></p><p>"If you're in the position to have gotten so much - the gift of this point is giving back."</p><p><strong>Resources:</strong></p><p>Jason Geiman : <a...]]></description><content:encoded><![CDATA[<p>It all started with a used pressure washer and a 1995 work van. That’s how Jason Geiman and his wife, Jodi, started a pressure washing business back in 2012. Nearly doubling their business in the first year, additional family members were brought on to help with the growth. The business continued to see incredible success and outside employees were added as well.</p><p>In just 6 years they had expanded to four crews and nearly $1M in gross revenue, and the decision was made to sell the business in 2018.</p><p>Following the sale, as Jason wondered what to do with his new-found free time, he realized what he always wanted to do was to help people. It had led him to be a rescue diver, then a firefighter, and now, it has led him here. He is taking the lessons learned from his incredible 6 years running a pressure washing business into a resource for homeowners or for those starting, or struggling, to have their own exterior cleaning business.</p><p>Time Stamps:</p><p>[8:53]Buy up all of the Christmas cards when on clearance, and start marketing Christmas Lights by sending out the cards in July</p><p>📍[11:13]January 1 - buy cards on discount. Have team handwrite the cards. Put an offer in the Christmas card. Mail out the Christmas cards in July. Take Deposits on Christmas Lights to help with cash flow during the summer slump.</p><p>📍[13:25]Are you answering your phone?</p><p>📍[14:01]This gives time to start flipping some rocks</p><p>📍[14:29]Lets do some marketing. Lets get creative. Lets go knock on doors.</p><p>📍[14:37]Are you on LinkedIn</p><p>📍[15:01]Are you scheduling commercial work in your slumps?</p><p>📍[22:57]Are you posting on Google My Business 2-3 times a week?</p><p>📍[24:17]Are you proactively marketing?</p><p>📍[24:25]Are you prioritizing marketing?</p><p>📍[28:21]<a href="https://www.goodreads.com/book/show/759945.The_Magic_of_Thinking_Big?fbclid=IwAR0ZJw51k-1uGZOMdNbRJVScbKXTiftMiVaY2VX2ixTAg5lxFEhdTj_QlEs" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../759945.The_Magic_of...</a></p><p>📍[29:05]Have you looked at your software expenses lately?</p><p>📍[33:53]How to balance growing a business and family time...</p><p>📍[34:05]This is a time for time management.</p><p>📍[35:37]Time is the one thing we don't get back...</p><p>📍[37:41]Schedule your social media time</p><p>📍[37:45]Schedule your email time</p><p>📍[38:01]Schedule your work &amp; family time and don't mix them....</p><p>📍[42:29]Time Blocking Strategies</p><p>📍[45:05]Are you using Do Not Disturb on your phone?</p><p>📍[45:37]Are you using your Google Calendar?</p><p>📍[47:29]Time Blocking vs. Task Orienting... Do you have your list of goals?</p><p>📍[48:45]Marketing Homework: What can you start promoting now that will help bring you business later in the year?</p><p>📍[50:37]Finance Homework: List of tasks for you as owner to do when it's slow. List of tasks for your team when the calendar is light</p><p>📍[50:57]Systems Homework: Time block your personal &amp; work time through the end of the quarter</p><p>📍[51:17]People Homework: Read the 4 hour work week</p><p>📍[52:05]Jason Homework: Write down your goals. What do you want for your business? What do you want for your family?</p><p>📍[52:49]Best way to get ahold of Jason?&nbsp;<a href="https://www.kingofpressurewash.com/?fbclid=IwAR02FwIGNSGRreiudVqiDwZo05W9_pLStfm1BV2DmzTrRXYh1JfVJVl61y0" rel="noopener noreferrer" target="_blank">https://www.kingofpressurewash.com/</a></p><p>📍[53:13]For Christmas Lights Help:&nbsp;<a href="https://www.christmaslights.io/?fbclid=IwAR1WxiJIvmSKVJZVno3jJGfb3pEDIZ-nfEejHC71EbvJopibkOO5UaVwc7w" rel="noopener noreferrer" target="_blank">https://www.christmaslights.io/</a></p><p><strong>"Quote of the Week"</strong></p><p>"If you're in the position to have gotten so much - the gift of this point is giving back."</p><p><strong>Resources:</strong></p><p>Jason Geiman : <a href="https://www.christmaslights.io/?fbclid=IwAR1WxiJIvmSKVJZVno3jJGfb3pEDIZ-nfEejHC71EbvJopibkOO5UaVwc7w" rel="noopener noreferrer" target="_blank">https://www.christmaslights.io/</a> , <a href="https://www.kingofpressurewash.com/?fbclid=IwAR02FwIGNSGRreiudVqiDwZo05W9_pLStfm1BV2DmzTrRXYh1JfVJVl61y0" rel="noopener noreferrer" target="_blank">https://www.kingofpressurewash.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Book/Bonus:</p><p><a href="https://bit.ly/3PgcJfl" rel="noopener noreferrer" target="_blank">https://bit.ly/3PgcJfl</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-107-jason-geiman]]></link><guid isPermaLink="false">581f8a57-f172-439a-a85f-27114b9e7ef6</guid><itunes:image href="https://artwork.captivate.fm/549634f1-b241-43a3-a1ab-afb8bc326e5e/gLgBzMMeapqFQRq61PWV0777.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 18 Jul 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/39dbcfe8-0481-441d-abbd-ef414cd855cf/Ep-20107-20Jason-converted.mp3" length="131825325" type="audio/mpeg"/><itunes:duration>54:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>58</itunes:episode><itunes:season>2</itunes:season><podcast:episode>58</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E. 106 Justin Woodford</title><itunes:title>E. 106 Justin Woodford</itunes:title><description><![CDATA[<p>After starting Two Brothers Painting with his brother Dan in 2008, Justin has continued down an entrepreneurial path with his landscaping company 855RILAWNS, his property management business, Yorktown Realty, and most recently, his consulting business, Ready Business Systems. With a background in electrical engineering, Justin's highly refined work habits, systems, and processes have enabled him to step away from the day to day and remotely monitor and optimize his businesses. Ready Business Systems specializes in Service Autopilot and Automations set up, training, and optimization to help organizations operate efficiently to free the owners time and get their businesses to work for them. In addition, Ready Business systems provides clients with templates and other pre-built systems and subscriptions not provided by Service Autopilot to help business owners get out and build the business of their dreams, such as SendJim, Facebook Marketing, Google Adwords, Search Engine Optimization, and Blogging services.</p><p><strong>Time Stapms: </strong></p><p>📍[3:41]Good job, David!</p><p>📍[7:49]Justin went from using Google sheets on Palm Pilots to really digging into Service Autopilot automations</p><p>📍[8:43]Shout out to SendJim&nbsp;<a href="https://www.sendjim.io/signup-home?fbclid=IwAR2p_kBQ8Q1urScPekxKEJVCTsxA7R76eZiOyWmCH_SuBwKZKnznqfShqWI" rel="noopener noreferrer" target="_blank">https://www.sendjim.io/signup-home</a></p><p>📍[9:25]Justin loves Google Ads for marketing and says negative key words are essential</p><p>📍[10:21]If you can't stay on top of watching your costs on Google Ads, then hire someone to stay on top of the ads</p><p>📍[13:33]Justin tries to reserve SMS messages for things that are very helpful to the lead/client vs. spamming with sales messages</p><p>📍[14:57]Justin automates his trigger to SendJim for 5 arounds. So cool how automated that postcard campaign can be.</p><p>📍[16:49]Multiple touches, multiple methods for clients and leads. Love that he uses email, SMS, voicemail bombs, and postcards</p><p>📍[18:45]For his landscaping business, he also uses yard signs and Facebook to complete 7-8 modes of touches</p><p>📍[20:13]Favorite thing to automate: Estimate follow up. Must have to add value in the shortest amount of time.</p><p>📍[22:13]Heads Up: Justin uses SendJim for recruiting</p><p>📍[23:53]Job applicants: Same thing, you must have follow up, and using automated follow up is best (just like you do with a client lead)</p><p><a href="https://www.facebook.com/fightclub4business/?comment_id=Y29tbWVudDo3NjgwMjYzNzc4OTkxNjRfNDQyNDg5MTY3NzA2NDIy&amp;__cft__[0]=AZU1yaqD4XFi_8tfkYnbEXgYQKgCKKLFvzWHSdW38CDxKGxbT9FCJbwLFKPIGImtcMn0cx9dck3ntskm6cqXAeqdRhWyglDhLwGf7kbpyA4tfu4-LcfBN6xuo5250t-PI_Kt5v1VTjNppW-CzRit0Tv_YNgqRuUL6z7SBshPBAM8olniybOuquYu9QddcIqjmOSfGJT5NU1H8yYNorG8tkCM&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Fight Club 4 Business</a></p><p>📍[25:05]Uses automations to filter applicants to qualify/disqualify</p><p>📍[26:29]Take all of your applicant leads and send them postcards with your job ads</p><p>📍[36:33]Facebook marketing and re-marketing has been the best recruiting source for Justin</p><p><strong>Quote of the Week</strong></p><p>"Automation is solving a problem once, then putting the solution on autopilot." -Michael Hyatt</p><p>Justin Woodford : <a href="https://readybusinesssystems.com/" rel="noopener noreferrer" target="_blank">Ready Business Systems</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener...]]></description><content:encoded><![CDATA[<p>After starting Two Brothers Painting with his brother Dan in 2008, Justin has continued down an entrepreneurial path with his landscaping company 855RILAWNS, his property management business, Yorktown Realty, and most recently, his consulting business, Ready Business Systems. With a background in electrical engineering, Justin's highly refined work habits, systems, and processes have enabled him to step away from the day to day and remotely monitor and optimize his businesses. Ready Business Systems specializes in Service Autopilot and Automations set up, training, and optimization to help organizations operate efficiently to free the owners time and get their businesses to work for them. In addition, Ready Business systems provides clients with templates and other pre-built systems and subscriptions not provided by Service Autopilot to help business owners get out and build the business of their dreams, such as SendJim, Facebook Marketing, Google Adwords, Search Engine Optimization, and Blogging services.</p><p><strong>Time Stapms: </strong></p><p>📍[3:41]Good job, David!</p><p>📍[7:49]Justin went from using Google sheets on Palm Pilots to really digging into Service Autopilot automations</p><p>📍[8:43]Shout out to SendJim&nbsp;<a href="https://www.sendjim.io/signup-home?fbclid=IwAR2p_kBQ8Q1urScPekxKEJVCTsxA7R76eZiOyWmCH_SuBwKZKnznqfShqWI" rel="noopener noreferrer" target="_blank">https://www.sendjim.io/signup-home</a></p><p>📍[9:25]Justin loves Google Ads for marketing and says negative key words are essential</p><p>📍[10:21]If you can't stay on top of watching your costs on Google Ads, then hire someone to stay on top of the ads</p><p>📍[13:33]Justin tries to reserve SMS messages for things that are very helpful to the lead/client vs. spamming with sales messages</p><p>📍[14:57]Justin automates his trigger to SendJim for 5 arounds. So cool how automated that postcard campaign can be.</p><p>📍[16:49]Multiple touches, multiple methods for clients and leads. Love that he uses email, SMS, voicemail bombs, and postcards</p><p>📍[18:45]For his landscaping business, he also uses yard signs and Facebook to complete 7-8 modes of touches</p><p>📍[20:13]Favorite thing to automate: Estimate follow up. Must have to add value in the shortest amount of time.</p><p>📍[22:13]Heads Up: Justin uses SendJim for recruiting</p><p>📍[23:53]Job applicants: Same thing, you must have follow up, and using automated follow up is best (just like you do with a client lead)</p><p><a href="https://www.facebook.com/fightclub4business/?comment_id=Y29tbWVudDo3NjgwMjYzNzc4OTkxNjRfNDQyNDg5MTY3NzA2NDIy&amp;__cft__[0]=AZU1yaqD4XFi_8tfkYnbEXgYQKgCKKLFvzWHSdW38CDxKGxbT9FCJbwLFKPIGImtcMn0cx9dck3ntskm6cqXAeqdRhWyglDhLwGf7kbpyA4tfu4-LcfBN6xuo5250t-PI_Kt5v1VTjNppW-CzRit0Tv_YNgqRuUL6z7SBshPBAM8olniybOuquYu9QddcIqjmOSfGJT5NU1H8yYNorG8tkCM&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Fight Club 4 Business</a></p><p>📍[25:05]Uses automations to filter applicants to qualify/disqualify</p><p>📍[26:29]Take all of your applicant leads and send them postcards with your job ads</p><p>📍[36:33]Facebook marketing and re-marketing has been the best recruiting source for Justin</p><p><strong>Quote of the Week</strong></p><p>"Automation is solving a problem once, then putting the solution on autopilot." -Michael Hyatt</p><p>Justin Woodford : <a href="https://readybusinesssystems.com/" rel="noopener noreferrer" target="_blank">Ready Business Systems</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-106-justin-woodford]]></link><guid isPermaLink="false">2c426ed5-3581-41ff-bcd7-e8ba7f2b6958</guid><itunes:image href="https://artwork.captivate.fm/1e2c8140-1cda-4c5c-a522-1660e69b0fb4/hNHkx1jEJqecWJifDO-ZW0WN.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 27 Jun 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9be17ed7-8975-487a-8a4f-e6f92517da43/Ep-20106-converted.mp3" length="122210473" type="audio/mpeg"/><itunes:duration>01:03:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>57</itunes:episode><itunes:season>2</itunes:season><podcast:episode>57</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.105 Al Levi</title><itunes:title>E.105 Al Levi</itunes:title><description><![CDATA[<p>Al Levi, “The 7-Power Contractor,” is a success story like no other. After retiringfrom his family contracting business at age 48, Al began sharing his 7-Powersystem with other contractors throughout the U.S., Canada and Australia so they could learn to run their businesses with less stress and more success. His work has impacted numerous contractors across a dozen industries. His focus now is on putting his thinking online through The 7-Power Contractor Signature Operating Manuals System and Signature Staffing System, and his book The 7-Power Contractor. </p><p><strong>Time Stamps:</strong></p><p>📍[16:21]Grab your "Cawfee" and join Al.... he's already covered Marketing...now let's tackle money! "Where did the money go?"</p><p>📍[16:29]<a href="https://ellenrohr.com/product/where-did-the-money-go-ebook/?fbclid=IwAR3rSaVUG2UUkFbP_t8N9avNzQk-zrpseSovG5aZJpGL2Je2HNkfkGCMOjI" rel="noopener noreferrer" target="_blank">Where-did-the-money-go-ebook</a></p><p>📍[22:01]Right Customer, Right Call, Right Time!</p><p>📍[26:57]Financial Manager &amp; Marketing Manager are the two roles that should never be delegated...</p><p>📍[29:01]List out your org chart and document 80% of the responsibilities for each box in the chart</p><p>📍[29:45]1. Planning power.... Working on the right thing at the right time</p><p>📍[30:17] 2. Operating Power.... Working through the Org Chart</p><p>📍[&nbsp;31:13] 3. Staffing Power.... strength of the company is the bottom of the org chart</p><p>📍[33:01]Managers responsibility is to help their reports meet their accountabilities once they do then they can work on their own box accountabilities...</p><p>📍[33:49]4. Sales Power</p><p>📍[33:57]5. Marketing Power</p><p>📍[34:17]6. Reward Power - What's in it for me?!</p><p>📍[35:13]If you bring me $1 more than I need - I'll be generous with that $1 - if you bring me less than $1 than I need - I'll coach you, but only for so long..</p><p>📍[36:05]7. Leadership Power</p><p>📍[37:09]Check out Al's book the 7 Power Contractor&nbsp;<a href="https://7powercontractor.com/?fbclid=IwAR31NNOH9tGwJEf8K05mBV2y2mFmY5rQmVB0ixEwcO6fgIJu4VOo1Fee0js" rel="noopener noreferrer" target="_blank">7powercontractor</a></p><p>📍[37:49]Traction....&nbsp;<a href="https://www.eosworldwide.com/traction-book?fbclid=IwAR3LGGXMyFxUhtorDzCfp0NM-VbR-rY7l6kIvqzxsrwwm2Pa49TqeO81g3c" rel="noopener noreferrer" target="_blank">Traction-book</a></p><p>📍[38:29]"What's in it for them" should be all over your job ad....</p><p>📍[39:01]Don't promise them a job, promise them a career...</p><p>📍[39:13]And then deliver</p><p>📍[39:29]Look for willing apprentices that are hungry to learn...</p><p>📍[42:41]Raise the Bar - you'll be surprised with what you get...</p><p>📍[44:37]Check out Al Levi &amp; Tommy Mello's most recent podcast --&gt;&nbsp;<a href="https://www.facebook.com/giannipeppe/videos/444960747441643?__cft__[0]=AZUeIHYA5YQllkcgJ5s9qXuoOZNziO_nSQYFlIm8cEQW2dU1iCN6tPGMtCwMHQ1PALZ7bzCpbWvUHe9-7UHnoeAZVrx9oPSHFhZvqFicXrQgdFi8ovz2FdgQSTEjoJrTOP3OG268DVpKdRXInKkS-9BnOSX3N6VYO3nXtEGRuvtVXe0g7XNuHl7moetygFmQ-ENB9quWH5_0TGkOwF7pX5sJ&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/giannipeppe/videos/444960747441643</a></p><p>📍[45:09]"What's in it for me/them?"</p><p>📍[46:01]It has to be good for the customer, so it can be good for the company, so it can be good for the staff, so that it will be good for you the owner....</p><p>📍[50:05]Join our facebook group to get help on your homework --&gt;&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUeIHYA5YQllkcgJ5s9qXuoOZNziO_nSQYFlIm8cEQW2dU1iCN6tPGMtCwMHQ1PALZ7bzCpbWvUHe9-7UHnoeAZVrx9oPSHFhZvqFicXrQgdFi8ovz2FdgQSTEjoJrTOP3OG268DVpKdRXInKkS-9BnOSX3N6VYO3nXtEGRuvtVXe0g7XNuHl7moetygFmQ-ENB9quWH5_0TGkOwF7pX5sJ&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">fightclub4business</a></p><p>📍[50:53]Marketing Homework: Are you getting the right # of calls from the right customers at...]]></description><content:encoded><![CDATA[<p>Al Levi, “The 7-Power Contractor,” is a success story like no other. After retiringfrom his family contracting business at age 48, Al began sharing his 7-Powersystem with other contractors throughout the U.S., Canada and Australia so they could learn to run their businesses with less stress and more success. His work has impacted numerous contractors across a dozen industries. His focus now is on putting his thinking online through The 7-Power Contractor Signature Operating Manuals System and Signature Staffing System, and his book The 7-Power Contractor. </p><p><strong>Time Stamps:</strong></p><p>📍[16:21]Grab your "Cawfee" and join Al.... he's already covered Marketing...now let's tackle money! "Where did the money go?"</p><p>📍[16:29]<a href="https://ellenrohr.com/product/where-did-the-money-go-ebook/?fbclid=IwAR3rSaVUG2UUkFbP_t8N9avNzQk-zrpseSovG5aZJpGL2Je2HNkfkGCMOjI" rel="noopener noreferrer" target="_blank">Where-did-the-money-go-ebook</a></p><p>📍[22:01]Right Customer, Right Call, Right Time!</p><p>📍[26:57]Financial Manager &amp; Marketing Manager are the two roles that should never be delegated...</p><p>📍[29:01]List out your org chart and document 80% of the responsibilities for each box in the chart</p><p>📍[29:45]1. Planning power.... Working on the right thing at the right time</p><p>📍[30:17] 2. Operating Power.... Working through the Org Chart</p><p>📍[&nbsp;31:13] 3. Staffing Power.... strength of the company is the bottom of the org chart</p><p>📍[33:01]Managers responsibility is to help their reports meet their accountabilities once they do then they can work on their own box accountabilities...</p><p>📍[33:49]4. Sales Power</p><p>📍[33:57]5. Marketing Power</p><p>📍[34:17]6. Reward Power - What's in it for me?!</p><p>📍[35:13]If you bring me $1 more than I need - I'll be generous with that $1 - if you bring me less than $1 than I need - I'll coach you, but only for so long..</p><p>📍[36:05]7. Leadership Power</p><p>📍[37:09]Check out Al's book the 7 Power Contractor&nbsp;<a href="https://7powercontractor.com/?fbclid=IwAR31NNOH9tGwJEf8K05mBV2y2mFmY5rQmVB0ixEwcO6fgIJu4VOo1Fee0js" rel="noopener noreferrer" target="_blank">7powercontractor</a></p><p>📍[37:49]Traction....&nbsp;<a href="https://www.eosworldwide.com/traction-book?fbclid=IwAR3LGGXMyFxUhtorDzCfp0NM-VbR-rY7l6kIvqzxsrwwm2Pa49TqeO81g3c" rel="noopener noreferrer" target="_blank">Traction-book</a></p><p>📍[38:29]"What's in it for them" should be all over your job ad....</p><p>📍[39:01]Don't promise them a job, promise them a career...</p><p>📍[39:13]And then deliver</p><p>📍[39:29]Look for willing apprentices that are hungry to learn...</p><p>📍[42:41]Raise the Bar - you'll be surprised with what you get...</p><p>📍[44:37]Check out Al Levi &amp; Tommy Mello's most recent podcast --&gt;&nbsp;<a href="https://www.facebook.com/giannipeppe/videos/444960747441643?__cft__[0]=AZUeIHYA5YQllkcgJ5s9qXuoOZNziO_nSQYFlIm8cEQW2dU1iCN6tPGMtCwMHQ1PALZ7bzCpbWvUHe9-7UHnoeAZVrx9oPSHFhZvqFicXrQgdFi8ovz2FdgQSTEjoJrTOP3OG268DVpKdRXInKkS-9BnOSX3N6VYO3nXtEGRuvtVXe0g7XNuHl7moetygFmQ-ENB9quWH5_0TGkOwF7pX5sJ&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/giannipeppe/videos/444960747441643</a></p><p>📍[45:09]"What's in it for me/them?"</p><p>📍[46:01]It has to be good for the customer, so it can be good for the company, so it can be good for the staff, so that it will be good for you the owner....</p><p>📍[50:05]Join our facebook group to get help on your homework --&gt;&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUeIHYA5YQllkcgJ5s9qXuoOZNziO_nSQYFlIm8cEQW2dU1iCN6tPGMtCwMHQ1PALZ7bzCpbWvUHe9-7UHnoeAZVrx9oPSHFhZvqFicXrQgdFi8ovz2FdgQSTEjoJrTOP3OG268DVpKdRXInKkS-9BnOSX3N6VYO3nXtEGRuvtVXe0g7XNuHl7moetygFmQ-ENB9quWH5_0TGkOwF7pX5sJ&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">fightclub4business</a></p><p>📍[50:53]Marketing Homework: Are you getting the right # of calls from the right customers at the right time? Review the last 90 days</p><p>📍[52:13]Finance Homework: Read "Where did the money go" by Ellen Rohr</p><p>📍[52:57]System Homework - check out al's website&nbsp;<a href="https://7powercontractor.com/?fbclid=IwAR3ip2UzlVvNcS6PESgIR8nryWiiFObKgsLFQeBMdahM65-ImA0av4frekg" rel="noopener noreferrer" target="_blank">7powercontractor</a></p><p>📍[53:25]People Homework - check out the sales process of your recruiting system</p><p>📍[56:29]Al Homework: Planning Power - working on the right thing at the right time (write down all of the great ideas - fix the biggest problem/challenge or most likely to grow and generate profits in your business) , filter it down to get to 30, then get to your top 5, and commit to working on your top 5 every single week</p><p>📍[57:13]When you act like you're going to be in business for a while, your business decisions will be easier.</p><p>Quote of the week</p><p><strong>"Act Like you're going to be in business awhile... Business decisions get easier". - Irving Levi</strong></p><p>Al Levi:&nbsp;<a href="https://7powercontractor.com/" rel="noopener noreferrer" target="_blank">7powercontractor</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Books / Bonus:</p><p><a href="https://ellenrohr.com/product/where-did-the-money-go-ebook/?fbclid=IwAR3rSaVUG2UUkFbP_t8N9avNzQk-zrpseSovG5aZJpGL2Je2HNkfkGCMOjI" rel="noopener noreferrer" target="_blank">Where-did-the-money-go-ebook</a></p><p><a href="https://www.eosworldwide.com/traction-book?fbclid=IwAR3LGGXMyFxUhtorDzCfp0NM-VbR-rY7l6kIvqzxsrwwm2Pa49TqeO81g3c" rel="noopener noreferrer" target="_blank">Traction-book</a></p><p><a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUeIHYA5YQllkcgJ5s9qXuoOZNziO_nSQYFlIm8cEQW2dU1iCN6tPGMtCwMHQ1PALZ7bzCpbWvUHe9-7UHnoeAZVrx9oPSHFhZvqFicXrQgdFi8ovz2FdgQSTEjoJrTOP3OG268DVpKdRXInKkS-9BnOSX3N6VYO3nXtEGRuvtVXe0g7XNuHl7moetygFmQ-ENB9quWH5_0TGkOwF7pX5sJ&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">fightclub4business</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-105-al-levi]]></link><guid isPermaLink="false">fb0560bc-efff-4155-bfd5-e80e8d6eb928</guid><itunes:image href="https://artwork.captivate.fm/7f5c8055-5550-4f37-86ef-a2f2e4194db1/2fnfbL3nJhBIC6QTBiA0Q_jt.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 20 Jun 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/795d7887-36cd-4458-979a-e26f62d7524b/Ep-20105-20Al-20Levi-converted.mp3" length="112587381" type="audio/mpeg"/><itunes:duration>58:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>56</itunes:episode><itunes:season>2</itunes:season><podcast:episode>56</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.104 Jake Taylor</title><itunes:title>E.104 Jake Taylor</itunes:title><description><![CDATA[<p>What was started as a side business after Jake was let go from his employer, quickly became something more than just a way to feed his family, but a way to provide for his family and the team that would later come. With a background of logistics from the United States Army Reserves, and in economics and entrepreneurship, Curb Appeal started growing from a seasonal business to a year around opportunity. Our unique strategy for hiring and training was to help young entrepreneurs in home services by showing them hands on training on customers service, operations, and business principles to run their own future business while paying them an above average pay for their immediate needs. Some of those early employees later became a CPA, Graphic designer, an Attorney, 4 Washburn University graduates, and one to start and operate a full-time window cleaning business called CleanCo.</p><p><strong>Time Stamps :</strong> </p><p>📍[3:45]Marketing: Why Jake showcases his team and family in his marketing...</p><p>📍[5:41]Marketing: He treats his team like his family. They have fun and good food (hot pockets and ice cream sandwiches are a hit right now)</p><p>📍[7:01]Good reminder.... "If an employee won't have a beer with you, they won't die for you." By die for you replace work hard with you...</p><p>📍[8:25]Fun annual cultural event for Curb Appeal.... Burgers &amp; Pools</p><p>📍[10:21]The power of "Best of" competitions... How Jake uses his the "best of" to communicate &amp; provide value to his clients...</p><p>📍[17:57]Jake's career ladder, celebrate their wins, show them that they're valued, help them with savings goals...</p><p>📍[20:33]Bonus Pool</p><p>📍[21:25]Why Jake considered adding weekend shifts to tailor his company to cater to college students. They actually have a 24/7 schedule...</p><p>📍[23:57]A call tree - who to call if there's a problem...</p><p>📍[24:41]Creating a knowledge base in their training center for what ifs.....</p><p>📍[26:25]What is Jake using for his training system?</p><p>📍[28:33]Jake built his training videos simply with iphones... He has learned to talk louder to battle background noise...</p><p>📍[29:17]Simple troubleshooting videos &amp; how to back in &amp; out of the shed</p><p>📍[29:57]He stores his LMS privately on his squarespace built website + quizzes</p><p>📍[32:09]Wash on Video:&nbsp;<a href="https://youtu.be/4lnBB1q01M4?fbclid=IwAR3PxrK8tTBD01aU1UDeUqPqbrikm71Y4wfy_FmPW7srqAPt5nI6dsUFd-k" rel="noopener noreferrer" target="_blank">https://youtu.be/4lnBB1q01M4</a></p><p>📍[32:45]Assume that people want to do their best - if they miss the mark look at your training and where you failed...</p><p>📍[33:01]Take them out for a burger and ask them how they're doing...</p><p>📍[33:29]Default to Human...</p><p>📍[34:37]Multiple streams of income from a diverse service offering</p><p>📍[34:57]Residential gets the most web traffic but only accounts for 15% of income</p><p>📍[35:25]21% of Jake's YTD sales comes from parks &amp; playgrounds...</p><p>📍[35:29]<a href="https://curbappealpowerwash.com/?fbclid=IwAR2D33-jJKs97_th3pEOxD4C0a2-PfwbkPW7VQVEGvLIF4uwgP2hhRUOztM" rel="noopener noreferrer" target="_blank">https://curbappealpowerwash.com/</a></p><p>📍[36:25]25% of income comes from fleet washing to have year-round work... remaining 40% comes from commercial recurring work</p><p>📍[37:37]Jake's "sales stew:" 21% parks &amp; playgrounds, 25% fleet washing, 15% residential cleaning, 39% commercial &amp; other</p><p>📍[38:25]Jake loves christmas but hates ladders and the cold but tried it out the first year and his team (&amp; clients) LOVED it!</p><p>📍[39:05]Adding a new service is rarely profitable the first year as you work out the kinks</p><p>📍[41:01]Jake was in youth ministry for 7 years and he brought that heart of service &amp; ministry to his business...</p><p>📍[42:21]If you help other people get what they want, you'll get what you want...</p><p>📍[43:21]Marketing Homework: Showcase your]]></description><content:encoded><![CDATA[<p>What was started as a side business after Jake was let go from his employer, quickly became something more than just a way to feed his family, but a way to provide for his family and the team that would later come. With a background of logistics from the United States Army Reserves, and in economics and entrepreneurship, Curb Appeal started growing from a seasonal business to a year around opportunity. Our unique strategy for hiring and training was to help young entrepreneurs in home services by showing them hands on training on customers service, operations, and business principles to run their own future business while paying them an above average pay for their immediate needs. Some of those early employees later became a CPA, Graphic designer, an Attorney, 4 Washburn University graduates, and one to start and operate a full-time window cleaning business called CleanCo.</p><p><strong>Time Stamps :</strong> </p><p>📍[3:45]Marketing: Why Jake showcases his team and family in his marketing...</p><p>📍[5:41]Marketing: He treats his team like his family. They have fun and good food (hot pockets and ice cream sandwiches are a hit right now)</p><p>📍[7:01]Good reminder.... "If an employee won't have a beer with you, they won't die for you." By die for you replace work hard with you...</p><p>📍[8:25]Fun annual cultural event for Curb Appeal.... Burgers &amp; Pools</p><p>📍[10:21]The power of "Best of" competitions... How Jake uses his the "best of" to communicate &amp; provide value to his clients...</p><p>📍[17:57]Jake's career ladder, celebrate their wins, show them that they're valued, help them with savings goals...</p><p>📍[20:33]Bonus Pool</p><p>📍[21:25]Why Jake considered adding weekend shifts to tailor his company to cater to college students. They actually have a 24/7 schedule...</p><p>📍[23:57]A call tree - who to call if there's a problem...</p><p>📍[24:41]Creating a knowledge base in their training center for what ifs.....</p><p>📍[26:25]What is Jake using for his training system?</p><p>📍[28:33]Jake built his training videos simply with iphones... He has learned to talk louder to battle background noise...</p><p>📍[29:17]Simple troubleshooting videos &amp; how to back in &amp; out of the shed</p><p>📍[29:57]He stores his LMS privately on his squarespace built website + quizzes</p><p>📍[32:09]Wash on Video:&nbsp;<a href="https://youtu.be/4lnBB1q01M4?fbclid=IwAR3PxrK8tTBD01aU1UDeUqPqbrikm71Y4wfy_FmPW7srqAPt5nI6dsUFd-k" rel="noopener noreferrer" target="_blank">https://youtu.be/4lnBB1q01M4</a></p><p>📍[32:45]Assume that people want to do their best - if they miss the mark look at your training and where you failed...</p><p>📍[33:01]Take them out for a burger and ask them how they're doing...</p><p>📍[33:29]Default to Human...</p><p>📍[34:37]Multiple streams of income from a diverse service offering</p><p>📍[34:57]Residential gets the most web traffic but only accounts for 15% of income</p><p>📍[35:25]21% of Jake's YTD sales comes from parks &amp; playgrounds...</p><p>📍[35:29]<a href="https://curbappealpowerwash.com/?fbclid=IwAR2D33-jJKs97_th3pEOxD4C0a2-PfwbkPW7VQVEGvLIF4uwgP2hhRUOztM" rel="noopener noreferrer" target="_blank">https://curbappealpowerwash.com/</a></p><p>📍[36:25]25% of income comes from fleet washing to have year-round work... remaining 40% comes from commercial recurring work</p><p>📍[37:37]Jake's "sales stew:" 21% parks &amp; playgrounds, 25% fleet washing, 15% residential cleaning, 39% commercial &amp; other</p><p>📍[38:25]Jake loves christmas but hates ladders and the cold but tried it out the first year and his team (&amp; clients) LOVED it!</p><p>📍[39:05]Adding a new service is rarely profitable the first year as you work out the kinks</p><p>📍[41:01]Jake was in youth ministry for 7 years and he brought that heart of service &amp; ministry to his business...</p><p>📍[42:21]If you help other people get what they want, you'll get what you want...</p><p>📍[43:21]Marketing Homework: Showcase your team</p><p>📍[45:53]Find out your teammates financial goals and spend some time helping them reach those...</p><p>📍[46:17]Calendar some one-on-one time with your team - to help them get to where they want to go</p><p>📍[48:05]Spring time is busy for a lot of industries. Set aside some time for a team day - let them enjoy each other</p><p>📍[48:29]Join our accountability group:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZU_iN1ygQjZ6Q6Xx5OM1vhM0dGuNYAkvGNOcaABWyUjmfqvHEPlj0KzO3ZhI8JWik_KQh3-msxDsgJDargHF2AKEKuMKpVdypJnNSmNBrJhCZBZaAt8_PtGqsXcbuzXq-EW6-b-5DL3cwAD77akYC7BhXVzke-ZkQaj5J-hjIZyaZQSfc76CDqpwMKLWoJmqg_Mp1hTbOw2yShvsia-MARm&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[48:53]Reach out to Jake at jake@curbappealpowerwash.com</p><p><strong>"Quote of the week"</strong></p><p>"You can have everything in life that you want, if you just help enough people in your life get what you want." Zig Ziglar</p><p><strong>Resources:</strong></p><p>Jake Taylor : <a href="https://youtu.be/4lnBB1q01M4?fbclid=IwAR3PxrK8tTBD01aU1UDeUqPqbrikm71Y4wfy_FmPW7srqAPt5nI6dsUFd-k" rel="noopener noreferrer" target="_blank">https://youtu.be/4lnBB1q01M4</a> , <a href="https://curbappealpowerwash.com/?fbclid=IwAR2D33-jJKs97_th3pEOxD4C0a2-PfwbkPW7VQVEGvLIF4uwgP2hhRUOztM" rel="noopener noreferrer" target="_blank">https://curbappealpowerwash.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-104-jake-taylor]]></link><guid isPermaLink="false">1eed5e2e-4592-4faf-bf1e-3844ea03f373</guid><itunes:image href="https://artwork.captivate.fm/da1302a7-f64b-48d2-8f89-9b216d947263/j_Zf3ySzMzxf_fOqtDfUH7S5.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 13 Jun 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7cad2ab8-efc8-4f1f-825d-d0454bf18c96/Ep-20104-converted.mp3" length="121201005" type="audio/mpeg"/><itunes:duration>50:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>55</itunes:episode><itunes:season>2</itunes:season><podcast:episode>55</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.103 Join Tay, Meaghan, Michelle &amp; Martha as we go old school style and talk all things business!</title><itunes:title>E.103 Join Tay, Meaghan, Michelle &amp; Martha as we go old school style and talk all things business!</itunes:title><description><![CDATA[<p>Tay, Meaghan, Michelle &amp; Martha as we go old school style and talk all things business!</p><p><strong>Time Stamps:</strong></p><p>[4:49]Tay is concentrating on upsells. Basic marketing is working, so she's not making marketing changes</p><p>[14:29]Marketing: How to build out a part-time marketing position</p><p>[15:49]Marketing: What do the accountabilities look like for a marketing position? # Posts, Post Engagement, Review Replies, FB Group Posts, Leads, etc..</p><p>[23:53]Hey Paisley! We recommend having your CSR answering any of the lead messages from marketing. Michelle recommended a joint Trello board where you can share those leads with you CSR immediately when they come in.</p><p>[39:57]Here is the growmotely link:&nbsp;<a href="https://www.growmotely.com/about/?fbclid=IwAR2OwZi85qwQW-S6p-UsLSHXr9PUCG_Eh538ETZSSGGIDiJ47GCDqqtHeNo" rel="noopener noreferrer" target="_blank">https://www.growmotely.com/about/</a></p><p><strong>Resources</strong></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Tay, Meaghan, Michelle &amp; Martha as we go old school style and talk all things business!</p><p><strong>Time Stamps:</strong></p><p>[4:49]Tay is concentrating on upsells. Basic marketing is working, so she's not making marketing changes</p><p>[14:29]Marketing: How to build out a part-time marketing position</p><p>[15:49]Marketing: What do the accountabilities look like for a marketing position? # Posts, Post Engagement, Review Replies, FB Group Posts, Leads, etc..</p><p>[23:53]Hey Paisley! We recommend having your CSR answering any of the lead messages from marketing. Michelle recommended a joint Trello board where you can share those leads with you CSR immediately when they come in.</p><p>[39:57]Here is the growmotely link:&nbsp;<a href="https://www.growmotely.com/about/?fbclid=IwAR2OwZi85qwQW-S6p-UsLSHXr9PUCG_Eh538ETZSSGGIDiJ47GCDqqtHeNo" rel="noopener noreferrer" target="_blank">https://www.growmotely.com/about/</a></p><p><strong>Resources</strong></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-103-join-tay-meaghan-michelle-martha-as-we-go-old-school-style-and-talk-all-things-business]]></link><guid isPermaLink="false">37a91880-9be5-406a-9ffa-0203e57026d7</guid><itunes:image href="https://artwork.captivate.fm/51806271-8df1-4252-a413-5f76e2f8be73/xinhKAa36rJMKMnUmqu62mDz.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 06 Jun 2022 12:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/411058c5-33a2-4fbc-8948-415245324b34/Ep-20103-converted.mp3" length="135673965" type="audio/mpeg"/><itunes:duration>56:32</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>54</itunes:episode><itunes:season>2</itunes:season><podcast:episode>54</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.102 RJ Patel</title><itunes:title>E.102 RJ Patel</itunes:title><description><![CDATA[<p>Owning five different businesses since 1985, the challenges have been vast and with a Purpose</p><p><strong>RJ</strong> has remained driven to create a lifestyle that brings fun, family, friends and travel. After graduating from Kennesaw State University RJ began a soccer coaching career earning his state and national licensees and leading 94% of his players to full college scholarships over 21 years.</p><p>Along the way earning Coach of the year in the State of Georgia and then Coach of the year in for the United States. RJ has served on the national board for the ARCSI/ISSA as the Chairman to help bring benefit to the members. He and his wife Asha currently own a successful cleaning business, PCT Clean and PCT Janitorial in Kennesaw. He believes life is about serving others to help each other advance.</p><p>Time Stamps:</p><p>📍[6:33]RJ's marketing mistakes: Being convinced to do print advertising in a magazine.</p><p>📍[7:49]Google wasn't around so we had to do print</p><p>📍[9:29]Some print, might be appropriate as long you are specifically speaking to your avatar</p><p>📍[9:57]Networking has been one of my best avenues for growing</p><p>📍[11:29]Make your business card really awesome so it stands out and they're going to keep it...</p><p>📍[11:41]Networking is such an art. Don't sell. Your presence and connections create the leads.</p><p>📍[14:09]When you network with confidence you'll attract people...</p><p>📍[22:57]RJ is a Manchester United fan and has an appreciation for systems and the coaches care for people.</p><p>📍[23:57]There's a huge connection between coaching an athletic team and leadership of a company</p><p>📍[24:37]RJ asks if an applicant has ever played a team sport to find out if they are a team player</p><p>📍[32:25]PCT is his primary source of revenue... But he has a balanced investment portfolio</p><p>📍[34:09]Are you amazon proof?</p><p>📍[35:29]Everything for his cleaning company is built around MVV: Mission, Vision &amp; Values....</p><p>📍[36:21]Every PCT Cleaning starts with a simple prayer that goes back to their MVV.... "Dear God, Help us today to serve our customers the way in which we promised them and keep our team staff."</p><p>📍[37:33]RJ took 15 months to write his training manuals personally...</p><p>📍[40:45]How RJ frames his mindset to pivot in the face of adversity in business..</p><p>📍[41:41]RJ plays to win....</p><p>📍[43:13]Gosia - RJs business partner...<a href="https://www.fightclub4business.com/blog/1-25-22-fc4b-with-gosia-baran?fbclid=IwAR2Avsuw3Ir22xvFzUWHRW-waoUNseEaZ_OOKqZUTltAmPuuOJFMUtPG588" rel="noopener noreferrer" target="_blank">https://www.fightclub4business.com/.../1-25-22-fc4b-with...</a></p><p>📍[44:53]Billion dollar flooring company needed help with cleanings after every job and they opened PCT disinfecting. 4.2Million square feet of disinfecting later a solid business partnership was formed...</p><p>📍[47:37]RJ reached out to his Congressman to make sure the industry is essential during covid - get to know your congressman...</p><p>📍[49:33]<a href="https://linqapp.com/?fbclid=IwAR3MBpTLN4eWRtH07pKn6c7H6CAKpoFXEGb5anAhb0K8BFtpLlmzMOcMdTI" rel="noopener noreferrer" target="_blank">https://linqapp.com/</a></p><p>📍[51:29]Marketing: Check out your business card</p><p>📍[51:45]Finance: Do one thing with absolute confidence this week</p><p>📍[53:05]Systems: Add a question to your interview process... "Have you ever played a team sport."</p><p>📍[53:37]People: "look for ways to incorporate volunteerism in your company culture."</p><p>📍[54:41]Email RJ: rj@pctclean.com</p><p>📍[55:05]"Great things in business are never done by one person, they are done by a team." Steve Jobs</p><p>Resources:</p><p>RJ Patel:  <a href="https://linqapp.com/?fbclid=IwAR3MBpTLN4eWRtH07pKn6c7H6CAKpoFXEGb5anAhb0K8BFtpLlmzMOcMdTI" rel="noopener noreferrer" target="_blank">https://linqapp.com/</a> , RJ: rj@pctclean.com</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a...]]></description><content:encoded><![CDATA[<p>Owning five different businesses since 1985, the challenges have been vast and with a Purpose</p><p><strong>RJ</strong> has remained driven to create a lifestyle that brings fun, family, friends and travel. After graduating from Kennesaw State University RJ began a soccer coaching career earning his state and national licensees and leading 94% of his players to full college scholarships over 21 years.</p><p>Along the way earning Coach of the year in the State of Georgia and then Coach of the year in for the United States. RJ has served on the national board for the ARCSI/ISSA as the Chairman to help bring benefit to the members. He and his wife Asha currently own a successful cleaning business, PCT Clean and PCT Janitorial in Kennesaw. He believes life is about serving others to help each other advance.</p><p>Time Stamps:</p><p>📍[6:33]RJ's marketing mistakes: Being convinced to do print advertising in a magazine.</p><p>📍[7:49]Google wasn't around so we had to do print</p><p>📍[9:29]Some print, might be appropriate as long you are specifically speaking to your avatar</p><p>📍[9:57]Networking has been one of my best avenues for growing</p><p>📍[11:29]Make your business card really awesome so it stands out and they're going to keep it...</p><p>📍[11:41]Networking is such an art. Don't sell. Your presence and connections create the leads.</p><p>📍[14:09]When you network with confidence you'll attract people...</p><p>📍[22:57]RJ is a Manchester United fan and has an appreciation for systems and the coaches care for people.</p><p>📍[23:57]There's a huge connection between coaching an athletic team and leadership of a company</p><p>📍[24:37]RJ asks if an applicant has ever played a team sport to find out if they are a team player</p><p>📍[32:25]PCT is his primary source of revenue... But he has a balanced investment portfolio</p><p>📍[34:09]Are you amazon proof?</p><p>📍[35:29]Everything for his cleaning company is built around MVV: Mission, Vision &amp; Values....</p><p>📍[36:21]Every PCT Cleaning starts with a simple prayer that goes back to their MVV.... "Dear God, Help us today to serve our customers the way in which we promised them and keep our team staff."</p><p>📍[37:33]RJ took 15 months to write his training manuals personally...</p><p>📍[40:45]How RJ frames his mindset to pivot in the face of adversity in business..</p><p>📍[41:41]RJ plays to win....</p><p>📍[43:13]Gosia - RJs business partner...<a href="https://www.fightclub4business.com/blog/1-25-22-fc4b-with-gosia-baran?fbclid=IwAR2Avsuw3Ir22xvFzUWHRW-waoUNseEaZ_OOKqZUTltAmPuuOJFMUtPG588" rel="noopener noreferrer" target="_blank">https://www.fightclub4business.com/.../1-25-22-fc4b-with...</a></p><p>📍[44:53]Billion dollar flooring company needed help with cleanings after every job and they opened PCT disinfecting. 4.2Million square feet of disinfecting later a solid business partnership was formed...</p><p>📍[47:37]RJ reached out to his Congressman to make sure the industry is essential during covid - get to know your congressman...</p><p>📍[49:33]<a href="https://linqapp.com/?fbclid=IwAR3MBpTLN4eWRtH07pKn6c7H6CAKpoFXEGb5anAhb0K8BFtpLlmzMOcMdTI" rel="noopener noreferrer" target="_blank">https://linqapp.com/</a></p><p>📍[51:29]Marketing: Check out your business card</p><p>📍[51:45]Finance: Do one thing with absolute confidence this week</p><p>📍[53:05]Systems: Add a question to your interview process... "Have you ever played a team sport."</p><p>📍[53:37]People: "look for ways to incorporate volunteerism in your company culture."</p><p>📍[54:41]Email RJ: rj@pctclean.com</p><p>📍[55:05]"Great things in business are never done by one person, they are done by a team." Steve Jobs</p><p>Resources:</p><p>RJ Patel:  <a href="https://linqapp.com/?fbclid=IwAR3MBpTLN4eWRtH07pKn6c7H6CAKpoFXEGb5anAhb0K8BFtpLlmzMOcMdTI" rel="noopener noreferrer" target="_blank">https://linqapp.com/</a> , RJ: rj@pctclean.com</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-102-rj-patel]]></link><guid isPermaLink="false">31748c79-1340-42e6-a10f-1c140cc9f33e</guid><itunes:image href="https://artwork.captivate.fm/b87ba920-8ca4-4390-8eb4-4a37a01a0725/0vNWSY_C4Yiiq9c8rGql_heN.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 30 May 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e1620dfb-e2c2-4ea9-b480-881d3e59f2b4/E-102-20RJ-20Patel-converted.mp3" length="136076205" type="audio/mpeg"/><itunes:duration>56:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>53</itunes:episode><itunes:season>2</itunes:season><podcast:episode>53</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E. 101 Jonathan Whistman</title><itunes:title>E. 101 Jonathan Whistman</itunes:title><description><![CDATA[<p>If you've ever been on the inside of a high-performing sales team you know that it looks like magic. The intricate dance between sales, product development, operations, marketing, and customer seeming almost effortless. The revenue builds, allowing the founders, employees, and their communities to flourish.</p><p>But we know that it isn't magic, and it certainly isn't effortless! </p><p>It is the result of a well-executed plan and talented hard-working humans.</p><p><strong>Jonathan Whistman</strong> has dedicated his efforts to helping people build high-performance sales organizations that people love to join, and that attract the best teams &amp; customers.</p><p>He has been working as a sales consultant for decades, and his work has centered around the belief that the greatest business results come from elevating human potential to get key staff operating at their highest levels.  </p><p>In his book Sales Boss, he shares the keys to hiring, training, building &amp; managing successful sales teams. </p><p>Jonathan is also the CEO of Perception Predict, a human-centered data-driven AI assessment tool that empowers small businesses to make better-informed hiring decisions.</p><p><strong>Time Stamps :</strong></p><p>📍[9:37]Listen up commercial cleaning companies. Jonathan had some great ideas in the opening</p><p>📍[10:37]How Jonathan cleaned commercial properties at a higher price, and built a moat around his customers...</p><p>📍[10:49]Marketing doesn't stop after the sale..</p><p>📍[12:49]What are the moments that matter in your process?</p><p>📍[3:09]Sales is like a Broadway play put on by a psychologist...</p><p>📍[17:45]How you architect interactions both with staff and clients...</p><p>📍[18:01]<a href="https://www.perceptionpredict.ai/?fbclid=IwAR2bJGcl-8Sr_dCb06KWzCcafx9SK4ZdgOujEm0f2fTnAlRANI9kmC7jvMI" rel="noopener noreferrer" target="_blank">https://www.perceptionpredict.ai/</a></p><p>📍[22:49]A psycho-graphic profile can assess a potential employee on the KPIs that are important to you before they start and figure out within 15% the likelihood of them working out...</p><p>📍[25:17]AI = math - they're using a set block of questions, asking it the same way every time and scoring it..</p><p>📍[26:21]Customer score card - you can predict average ticket, google reviews, and call backs for a new hire</p><p>📍[29:49]Looking at stable human attributes will they be a natural fit or will it be a struggle</p><p>📍[30:17]"People are unique... but predictably unique"</p><p>📍[31:13]We all have an inherent need to be liked...</p><p>📍[32:53]Your job is to walk out of an interview with 3 reasons you shouldn't hire a person and what your risk is in hiring them...</p><p>📍[33:41]Recognizing patterns when hiring people - what should we be looking for?</p><p>📍[34:29]Our job as owners is to curate the employee experience from the very first impression. What do you want a new hire to think, feel &amp; do?!</p><p>📍[36:13]What feeling does your workplace give?</p><p>📍[38:49]We need to be mindful that when we enter the doors of our business - we're our authentic self.</p><p>📍[40:29]How do you want to make people feel?</p><p>📍[41:41]We treat people the way we want to be treated....</p><p>📍[43:01]Communication is hard... Being frank can be hard</p><p>📍[43:53]Martha recommends "Bridges out of Poverty"</p><p>📍[44:33]<a href="https://www.goodreads.com/en/book/show/83675.Bridges_Out_of_Poverty?fbclid=IwAR0jw_1o1kt6EPay0IETXeZmbp8wf_P4qVoffbJtcYHtlb3HC29WYkomMo4" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../83675.Bridges_Out_of_Poverty</a></p><p>📍[45:01]Finding your wow factor...</p><p>📍[45:17]How to create a wow experience for your staff</p><p>📍[46:01]People need to feel special, taken care of and that with your organization they can do the greatest work of their life</p><p>📍[48:01]Everyone wants to feel part of doing something great and making a difference...</p><p>📍[49:17]How do I regularly lift...]]></description><content:encoded><![CDATA[<p>If you've ever been on the inside of a high-performing sales team you know that it looks like magic. The intricate dance between sales, product development, operations, marketing, and customer seeming almost effortless. The revenue builds, allowing the founders, employees, and their communities to flourish.</p><p>But we know that it isn't magic, and it certainly isn't effortless! </p><p>It is the result of a well-executed plan and talented hard-working humans.</p><p><strong>Jonathan Whistman</strong> has dedicated his efforts to helping people build high-performance sales organizations that people love to join, and that attract the best teams &amp; customers.</p><p>He has been working as a sales consultant for decades, and his work has centered around the belief that the greatest business results come from elevating human potential to get key staff operating at their highest levels.  </p><p>In his book Sales Boss, he shares the keys to hiring, training, building &amp; managing successful sales teams. </p><p>Jonathan is also the CEO of Perception Predict, a human-centered data-driven AI assessment tool that empowers small businesses to make better-informed hiring decisions.</p><p><strong>Time Stamps :</strong></p><p>📍[9:37]Listen up commercial cleaning companies. Jonathan had some great ideas in the opening</p><p>📍[10:37]How Jonathan cleaned commercial properties at a higher price, and built a moat around his customers...</p><p>📍[10:49]Marketing doesn't stop after the sale..</p><p>📍[12:49]What are the moments that matter in your process?</p><p>📍[3:09]Sales is like a Broadway play put on by a psychologist...</p><p>📍[17:45]How you architect interactions both with staff and clients...</p><p>📍[18:01]<a href="https://www.perceptionpredict.ai/?fbclid=IwAR2bJGcl-8Sr_dCb06KWzCcafx9SK4ZdgOujEm0f2fTnAlRANI9kmC7jvMI" rel="noopener noreferrer" target="_blank">https://www.perceptionpredict.ai/</a></p><p>📍[22:49]A psycho-graphic profile can assess a potential employee on the KPIs that are important to you before they start and figure out within 15% the likelihood of them working out...</p><p>📍[25:17]AI = math - they're using a set block of questions, asking it the same way every time and scoring it..</p><p>📍[26:21]Customer score card - you can predict average ticket, google reviews, and call backs for a new hire</p><p>📍[29:49]Looking at stable human attributes will they be a natural fit or will it be a struggle</p><p>📍[30:17]"People are unique... but predictably unique"</p><p>📍[31:13]We all have an inherent need to be liked...</p><p>📍[32:53]Your job is to walk out of an interview with 3 reasons you shouldn't hire a person and what your risk is in hiring them...</p><p>📍[33:41]Recognizing patterns when hiring people - what should we be looking for?</p><p>📍[34:29]Our job as owners is to curate the employee experience from the very first impression. What do you want a new hire to think, feel &amp; do?!</p><p>📍[36:13]What feeling does your workplace give?</p><p>📍[38:49]We need to be mindful that when we enter the doors of our business - we're our authentic self.</p><p>📍[40:29]How do you want to make people feel?</p><p>📍[41:41]We treat people the way we want to be treated....</p><p>📍[43:01]Communication is hard... Being frank can be hard</p><p>📍[43:53]Martha recommends "Bridges out of Poverty"</p><p>📍[44:33]<a href="https://www.goodreads.com/en/book/show/83675.Bridges_Out_of_Poverty?fbclid=IwAR0jw_1o1kt6EPay0IETXeZmbp8wf_P4qVoffbJtcYHtlb3HC29WYkomMo4" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../83675.Bridges_Out_of_Poverty</a></p><p>📍[45:01]Finding your wow factor...</p><p>📍[45:17]How to create a wow experience for your staff</p><p>📍[46:01]People need to feel special, taken care of and that with your organization they can do the greatest work of their life</p><p>📍[48:01]Everyone wants to feel part of doing something great and making a difference...</p><p>📍[49:17]How do I regularly lift my staff out of the ordinary of their daily tasks so they have the opportunity to level up and have unique experiences...</p><p>📍[51:45]Curating new experiences can add to and really enhance the employee experience.</p><p>📍[52:13]Check out Jonathan's book the Sales Boss -&nbsp;<a href="https://www.goodreads.com/book/show/29250550-the-sales-boss?fbclid=IwAR0cPugcW_fM2GwspvTl__gUt1pR3qD9jRNIGM2MmToUkjK8r4jE6GlZpRQ" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/29250550-the-sales-boss</a></p><p>📍[54:25]People crave feedback....</p><p>📍[58:37]Marketing Homework: Marketing after the sale. How do you wow your client after the sale?</p><p>📍[59:09]Marketing: Find your moment and maximize on it....</p><p>📍[59:29]Finance Homework:&nbsp;<a href="https://www.audible.com/pd/The-Sales-Boss-Audiobook?fbclid=IwAR2JqcQg-yCnmXpaD25Ne3fwhWYLhMFzHR-lAIc3Kqj9BPGCA3Ai-yOcomU" rel="noopener noreferrer" target="_blank">https://www.audible.com/pd/The-Sales-Boss-Audiobook</a></p><p>📍[59:37]It's about the belief of what's possible</p><p>📍[1:00:21]System Homework: What are the 3 reasons NOT to hire someone....</p><p>📍[1:01:21]People Homework: What is your wow experience for a potential new hire and how do you curate that experience</p><p>📍[1:02:01]Curate a daily, weekly, monthly, quarterly, annual moments that matter for your team. What do you want them to think, feel and do during that moment that matters...</p><p>📍[1:02:21]jon@thesalesboss.com</p><p>📍[1:03:13]<a href="https://bit.ly/37OQjkU?fbclid=IwAR3-X2aLXGWlew2uniF5gFTIQlg_nLGOhTx9oyhNXqSwVdRS7eYftRviUG4" rel="noopener noreferrer" target="_blank">https://bit.ly/37OQjkU</a></p><p>📍[1:03:57]Jon is challenging you to ask him for help!</p><p><strong>Quote of the week </strong></p><p>What do you want your employees to think, feel and do?? And design that experience for them". <strong><em>Jonathan Whistman</em></strong></p><p><strong>Resources:</strong></p><p>Jonathan Whistman:  <a href="https://www.perceptionpredict.ai/?fbclid=IwAR2bJGcl-8Sr_dCb06KWzCcafx9SK4ZdgOujEm0f2fTnAlRANI9kmC7jvMI" rel="noopener noreferrer" target="_blank">https://www.perceptionpredict.ai/</a> , </p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus/Books</p><p><a href="https://www.goodreads.com/en/book/show/83675.Bridges_Out_of_Poverty?fbclid=IwAR0jw_1o1kt6EPay0IETXeZmbp8wf_P4qVoffbJtcYHtlb3HC29WYkomMo4" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../83675.Bridges_Out_of_Poverty</a></p><p><a href="https://www.goodreads.com/book/show/29250550-the-sales-boss?fbclid=IwAR0cPugcW_fM2GwspvTl__gUt1pR3qD9jRNIGM2MmToUkjK8r4jE6GlZpRQ" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/29250550-the-sales-boss</a></p><p><a href="https://www.audible.com/pd/The-Sales-Boss-Audiobook?fbclid=IwAR2JqcQg-yCnmXpaD25Ne3fwhWYLhMFzHR-lAIc3Kqj9BPGCA3Ai-yOcomU" rel="noopener noreferrer" target="_blank">https://www.audible.com/pd/The-Sales-Boss-Audiobook</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-101]]></link><guid isPermaLink="false">4e606a0f-774f-4993-8dd8-0c6a1acee6d5</guid><itunes:image href="https://artwork.captivate.fm/61d574ad-9db2-4a97-b679-a403dcb7a583/6A3nl-LzKGrgN9uC0gCRTH8F.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 23 May 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6e885b5c-7a54-4608-a3de-3217e5bccd72/E101-20Jonathan-20Whistman-converted.mp3" length="126224553" type="audio/mpeg"/><itunes:duration>01:05:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>52</itunes:episode><itunes:season>2</itunes:season><podcast:episode>52</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.100 Josh Latimer</title><itunes:title>E.100 Josh Latimer</itunes:title><description><![CDATA[<p><strong>Josh Latimer</strong>.... what can we say about Josh?  Let's start with epic family man, husband and father.  Then let's take a journey on the life changing brands and businesses he's launched and continues to support.  Josh hangs out with leaders, visionaries and coaches that impact business owners world wide. It's no surprise that we chose Josh to join us in the Fight Club for our 100th episode.  Get ready to hear all that Josh has been working on, his latest family updates, how Kid War Plan is doing...and the super cool group he's got going - Honor and Fire.  Josh might even throw in a few updates from his epic wife Ashley! - all from the big state of Texas. Sit back and get excited to hear from Josh!</p><p>Time Stamps:</p><p>📍[3:53]Welcome to Fight Club 4 Business's 100th Episode with Josh Latimer!</p><p>📍[5:57]"A weed is a flower without a marketing budget" Josh Latimer</p><p>📍[8:17]Running a 7 figure home service business is easier to achieve than ever...</p><p>📍[10:01]Getting on camera is a learnable skill... and will uplevel the professionalism of your company</p><p>📍[11:09]Who do you want to serve?</p><p>📍[11:57]Where do your people hang out?</p><p>📍[12:37]Everyone has heard about serving your avatar, but do you really go deep enough?</p><p>📍[13:25]What is the emotional hook - how do you get your clients attention?</p><p>📍[14:09]What is the "purpose" of your video?</p><p>📍[15:13]When you first start to make videos... nobody cares and noone is watching so it's okay don't be afraid to just start..</p><p>📍[18:33]Everything you want is just on the other side of Charisma &amp; magnetism - you just have to come out of your comfort zone</p><p>[19:57]If you are booked a week or two out... you can play a game with pricing</p><p>[20:45]If you're booked 2 weeks out. Your price can continue to be raised to an infinite amount as long as you stay booked out 2 weeks out.</p><p>[21:25]100k company with 20% profit that raises prices 20% you'll have a 100% bottom line increase</p><p>📍[25:33]Price anchoring between packages</p><p>📍[25:45]Present your most expensive offer first</p><p>📍[30:05]The 1 sentence persuasion framework...</p><p>📍[33:01]Encourage their dreams, allay their fears, confirm their suspicions, justify their failures, throw rocks at their enemies....</p><p>📍[34:17]What should I post? To promote my business.. Macro, micro, nano....</p><p>📍[35:41]Macro = monthly theme (12 macro topics for social posts) - if you only have a couple just loop them....</p><p>📍[36:33]Micro = weekly themes that are a subcategory of the macro.</p><p>📍[37:01]Nano = the days of the week</p><p>📍[37:45]A system to lay out your content creation...</p><p>📍[40:41]Josh's lightbulb moment.... business owners are entitled babies... you are not entitled to another person's labor. The labor market has all of the leverage.</p><p>📍[40:53]We can be a victim or be victorious</p><p>📍[41:41]Michael Kaplan calls his employees internal customers</p><p>📍[43:17]The work 40 years and retire from the same company days are gone...</p><p>📍[43:25]and they're never coming back</p><p>📍[45:01]Everything gets soo much easier if you charge the right amount</p><p>📍[45:37]You have to have resources to be generous</p><p>📍[46:45]Being generous &amp; loving does not mean being a door mat</p><p>📍[49:33]Marketing Homework: Take your phone, shoot a quick video and post it.</p><p>📍[49:57]Finance Homework: Raise your prices.</p><p>📍[51:21]Systems Homework: Check out the 1 sentence persuasion</p><p>📍[52:17]People Homework: List out how you are taking care of your internal customers? Add the hooks to your job ad</p><p>📍[54:33]Josh Homework: Think of low hanging fruits to make more without spending anymore? How could you 10x the referrals you get? How could you raise your average ticket?</p><p>📍[56:09]Best way to get ahold of Josh Latimer - friend request him on Facebook</p><p>📍[56:21]<a...]]></description><content:encoded><![CDATA[<p><strong>Josh Latimer</strong>.... what can we say about Josh?  Let's start with epic family man, husband and father.  Then let's take a journey on the life changing brands and businesses he's launched and continues to support.  Josh hangs out with leaders, visionaries and coaches that impact business owners world wide. It's no surprise that we chose Josh to join us in the Fight Club for our 100th episode.  Get ready to hear all that Josh has been working on, his latest family updates, how Kid War Plan is doing...and the super cool group he's got going - Honor and Fire.  Josh might even throw in a few updates from his epic wife Ashley! - all from the big state of Texas. Sit back and get excited to hear from Josh!</p><p>Time Stamps:</p><p>📍[3:53]Welcome to Fight Club 4 Business's 100th Episode with Josh Latimer!</p><p>📍[5:57]"A weed is a flower without a marketing budget" Josh Latimer</p><p>📍[8:17]Running a 7 figure home service business is easier to achieve than ever...</p><p>📍[10:01]Getting on camera is a learnable skill... and will uplevel the professionalism of your company</p><p>📍[11:09]Who do you want to serve?</p><p>📍[11:57]Where do your people hang out?</p><p>📍[12:37]Everyone has heard about serving your avatar, but do you really go deep enough?</p><p>📍[13:25]What is the emotional hook - how do you get your clients attention?</p><p>📍[14:09]What is the "purpose" of your video?</p><p>📍[15:13]When you first start to make videos... nobody cares and noone is watching so it's okay don't be afraid to just start..</p><p>📍[18:33]Everything you want is just on the other side of Charisma &amp; magnetism - you just have to come out of your comfort zone</p><p>[19:57]If you are booked a week or two out... you can play a game with pricing</p><p>[20:45]If you're booked 2 weeks out. Your price can continue to be raised to an infinite amount as long as you stay booked out 2 weeks out.</p><p>[21:25]100k company with 20% profit that raises prices 20% you'll have a 100% bottom line increase</p><p>📍[25:33]Price anchoring between packages</p><p>📍[25:45]Present your most expensive offer first</p><p>📍[30:05]The 1 sentence persuasion framework...</p><p>📍[33:01]Encourage their dreams, allay their fears, confirm their suspicions, justify their failures, throw rocks at their enemies....</p><p>📍[34:17]What should I post? To promote my business.. Macro, micro, nano....</p><p>📍[35:41]Macro = monthly theme (12 macro topics for social posts) - if you only have a couple just loop them....</p><p>📍[36:33]Micro = weekly themes that are a subcategory of the macro.</p><p>📍[37:01]Nano = the days of the week</p><p>📍[37:45]A system to lay out your content creation...</p><p>📍[40:41]Josh's lightbulb moment.... business owners are entitled babies... you are not entitled to another person's labor. The labor market has all of the leverage.</p><p>📍[40:53]We can be a victim or be victorious</p><p>📍[41:41]Michael Kaplan calls his employees internal customers</p><p>📍[43:17]The work 40 years and retire from the same company days are gone...</p><p>📍[43:25]and they're never coming back</p><p>📍[45:01]Everything gets soo much easier if you charge the right amount</p><p>📍[45:37]You have to have resources to be generous</p><p>📍[46:45]Being generous &amp; loving does not mean being a door mat</p><p>📍[49:33]Marketing Homework: Take your phone, shoot a quick video and post it.</p><p>📍[49:57]Finance Homework: Raise your prices.</p><p>📍[51:21]Systems Homework: Check out the 1 sentence persuasion</p><p>📍[52:17]People Homework: List out how you are taking care of your internal customers? Add the hooks to your job ad</p><p>📍[54:33]Josh Homework: Think of low hanging fruits to make more without spending anymore? How could you 10x the referrals you get? How could you raise your average ticket?</p><p>📍[56:09]Best way to get ahold of Josh Latimer - friend request him on Facebook</p><p>📍[56:21]<a href="https://warplanstudios.com/goldrush?fbclid=IwAR1SgCI3DoadSxrGBCOsLojhyor2NzA4IW2QQH6wL4KxxGuQN2jbdqk5c8c" rel="noopener noreferrer" target="_blank">https://warplanstudios.com/goldrush</a></p><p><strong> " Quote of the day "</strong></p><p>"If you charge a lot of money, you get to spread the love around." </p><p>- Josh Latimer</p><p><strong>Resources:</strong></p><p>Josh Latimer: <a href="https://warplanstudios.com/goldrush?fbclid=IwAR1SgCI3DoadSxrGBCOsLojhyor2NzA4IW2QQH6wL4KxxGuQN2jbdqk5c8c" rel="noopener noreferrer" target="_blank">https://warplanstudios.com/goldrush</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus/Others</p><p><a href="https://my.captivate.fm/%C2%A0https://www.facebook.com/groups/212495929980533" rel="noopener noreferrer" target="_blank">&nbsp;https://www.facebook.com/groups/212495929980533</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-100-josh-latimer]]></link><guid isPermaLink="false">62882562-8478-4f06-8b38-0befb5294b46</guid><itunes:image href="https://artwork.captivate.fm/c3510ac9-94ab-4930-8eef-6fd858a8c16c/tqbmN5rwf3DxGqZTATbhID0T.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 16 May 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9d247a07-cafe-48e0-9a8d-289ca41c0461/E-100-20Josh-20Latimer-converted.mp3" length="141808365" type="audio/mpeg"/><itunes:duration>59:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>51</itunes:episode><itunes:season>2</itunes:season><podcast:episode>51</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.99 Ryan Kettering</title><itunes:title>E.99 Ryan Kettering</itunes:title><description><![CDATA[<p>If you've ever wondered about the power of your brand, and what it can do for your business, join us on Fight Club tomorrow with Ryan Kettering - one of the best in the business. He will walk us thru how branding can impact your marketing, finance, systems and people! Don't miss this one!</p><p>Time Stamps:</p><p>📍[4:41]Marketing: Where &amp; how to get started with branding...</p><p>📍[6:13]&nbsp;"There's no bad time to move in the right direction"</p><p>📍[8:01]Your brand is the way you communicate your business to the outside world.</p><p>📍[10:41]Your brand should be an authentic reflection of who you are as a business.</p><p>📍[11:41]Understanding of company core belief, who you are &amp; fits in the market</p><p>📍[13:17]Your marketing should be a reflection of what you stand for as a company</p><p>📍[13:49]What does the process look like for a rebranding?</p><p>📍[14:29]Roll outs of a new brand can be as fast or as slow as what works for you...</p><p>📍[15:33]What is your company's ONE core belief?</p><p>📍[18:45]All value is perceived value</p><p>📍[21:05]A strong brand can directly add to your bottom line</p><p>📍[23:41]You will likely get more runway out of your brand once you have clarity as a company</p><p>📍[24:49]Last touch attribution is tricky... They'll likely see your brand dozens of times before they google you so how do you know where the lead came from?</p><p>📍[25:49]You can pull the brand lever and all things can really improve in your company</p><p>📍[30:21]Your brand has to stem from one thing...</p><p>📍[31:29]If this isn't worth $100k to you - don't do it...</p><p>📍[33:05]Nationwide study of 50k impressions per vehicle per day</p><p>📍[35:09]Is your brand part of the system of your business?</p><p>📍[36:49]Your brand is a communication system in your company...</p><p>📍[37:57]You need to have a brand that someone would want to work for.</p><p>📍[38:41]More visibility is always a good thing.</p><p>📍[40:33]Your brand can become a rally point for your staff</p><p>📍[42:29]The psychology of branding..</p><p>📍[43:53]Ryan is not going to tell you anything you don't know... He's going to be a mirror.</p><p>📍[44:49]Your mission is what you stand to accomplish in the world, your vision is how you plan to get there....</p><p>📍[46:09]You are not your work. You can change things right now...</p><p>📍[47:01]How can you be more of who you are?</p><p>📍[48:37]It's a process to define who you are, who you're not, and what you stand for. Once you figure that out - you're ready to rebrand and amplify who you are...</p><p>📍[50:01]Systematic choices of how you will represent your company</p><p>📍[50:45]If you do things sometimes, you will never do them when you're busy...</p><p>📍[52:21]Homework: Join our accountability group -<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUrUwN3cTOn24-4A-H8sG6bI_aEkpKwF6d7PTsXMwkt4RYLokUrEokOWSZoQ1WQecSkE7YTqmHPp653pQiyxFCrWUKZHyLO20LoGYMuPjLX5nGP30b9JBF-0mk5p0kADoKEu6AJGNfLE3Rvh7SP3O7tlErNjuM-JCq9KlkjG0gX3Hij54HCCbycfYaISZFZKDQ&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[58:05]Do a "brand" audit... How do you look? How are your work vehicles representing you? What do your uniforms represent? Is your image consistent? How does your image make your team feel?</p><p>📍[1:00:29]Grab Ryan's Brand Strategy Guide &amp; Checklist from his website:&nbsp;<a href="https://prolificbranddesign.com/?fbclid=IwAR2XqNksJc-BTuukJy75objrAEpCzh0dMC5875KqHi8Bsh0S9fluZO7VhPA" rel="noopener noreferrer" target="_blank">https://prolificbranddesign.com/</a></p><p>📍[1:01:17]<a href="https://verticaltrack.com/?fbclid=IwAR32rtTSiOwkRKK0olGX6aJvBUb4zfRpOKGk0ccBZGPiV5kTFxLuKMskswk" rel="noopener noreferrer" target="_blank">https://verticaltrack.com/</a></p><p><strong>"Quote of the day"</strong></p><p>Clarity affords focus  -Thomas Leonard</p><p><strong>Resources:</strong></p><p>Ryan Kettering: <a...]]></description><content:encoded><![CDATA[<p>If you've ever wondered about the power of your brand, and what it can do for your business, join us on Fight Club tomorrow with Ryan Kettering - one of the best in the business. He will walk us thru how branding can impact your marketing, finance, systems and people! Don't miss this one!</p><p>Time Stamps:</p><p>📍[4:41]Marketing: Where &amp; how to get started with branding...</p><p>📍[6:13]&nbsp;"There's no bad time to move in the right direction"</p><p>📍[8:01]Your brand is the way you communicate your business to the outside world.</p><p>📍[10:41]Your brand should be an authentic reflection of who you are as a business.</p><p>📍[11:41]Understanding of company core belief, who you are &amp; fits in the market</p><p>📍[13:17]Your marketing should be a reflection of what you stand for as a company</p><p>📍[13:49]What does the process look like for a rebranding?</p><p>📍[14:29]Roll outs of a new brand can be as fast or as slow as what works for you...</p><p>📍[15:33]What is your company's ONE core belief?</p><p>📍[18:45]All value is perceived value</p><p>📍[21:05]A strong brand can directly add to your bottom line</p><p>📍[23:41]You will likely get more runway out of your brand once you have clarity as a company</p><p>📍[24:49]Last touch attribution is tricky... They'll likely see your brand dozens of times before they google you so how do you know where the lead came from?</p><p>📍[25:49]You can pull the brand lever and all things can really improve in your company</p><p>📍[30:21]Your brand has to stem from one thing...</p><p>📍[31:29]If this isn't worth $100k to you - don't do it...</p><p>📍[33:05]Nationwide study of 50k impressions per vehicle per day</p><p>📍[35:09]Is your brand part of the system of your business?</p><p>📍[36:49]Your brand is a communication system in your company...</p><p>📍[37:57]You need to have a brand that someone would want to work for.</p><p>📍[38:41]More visibility is always a good thing.</p><p>📍[40:33]Your brand can become a rally point for your staff</p><p>📍[42:29]The psychology of branding..</p><p>📍[43:53]Ryan is not going to tell you anything you don't know... He's going to be a mirror.</p><p>📍[44:49]Your mission is what you stand to accomplish in the world, your vision is how you plan to get there....</p><p>📍[46:09]You are not your work. You can change things right now...</p><p>📍[47:01]How can you be more of who you are?</p><p>📍[48:37]It's a process to define who you are, who you're not, and what you stand for. Once you figure that out - you're ready to rebrand and amplify who you are...</p><p>📍[50:01]Systematic choices of how you will represent your company</p><p>📍[50:45]If you do things sometimes, you will never do them when you're busy...</p><p>📍[52:21]Homework: Join our accountability group -<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUrUwN3cTOn24-4A-H8sG6bI_aEkpKwF6d7PTsXMwkt4RYLokUrEokOWSZoQ1WQecSkE7YTqmHPp653pQiyxFCrWUKZHyLO20LoGYMuPjLX5nGP30b9JBF-0mk5p0kADoKEu6AJGNfLE3Rvh7SP3O7tlErNjuM-JCq9KlkjG0gX3Hij54HCCbycfYaISZFZKDQ&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[58:05]Do a "brand" audit... How do you look? How are your work vehicles representing you? What do your uniforms represent? Is your image consistent? How does your image make your team feel?</p><p>📍[1:00:29]Grab Ryan's Brand Strategy Guide &amp; Checklist from his website:&nbsp;<a href="https://prolificbranddesign.com/?fbclid=IwAR2XqNksJc-BTuukJy75objrAEpCzh0dMC5875KqHi8Bsh0S9fluZO7VhPA" rel="noopener noreferrer" target="_blank">https://prolificbranddesign.com/</a></p><p>📍[1:01:17]<a href="https://verticaltrack.com/?fbclid=IwAR32rtTSiOwkRKK0olGX6aJvBUb4zfRpOKGk0ccBZGPiV5kTFxLuKMskswk" rel="noopener noreferrer" target="_blank">https://verticaltrack.com/</a></p><p><strong>"Quote of the day"</strong></p><p>Clarity affords focus  -Thomas Leonard</p><p><strong>Resources:</strong></p><p>Ryan Kettering: <a href="https://prolificbranddesign.com/?fbclid=IwAR2XqNksJc-BTuukJy75objrAEpCzh0dMC5875KqHi8Bsh0S9fluZO7VhPA" rel="noopener noreferrer" target="_blank">https://prolificbranddesign.com/</a> , <a href="https://verticaltrack.com/?fbclid=IwAR32rtTSiOwkRKK0olGX6aJvBUb4zfRpOKGk0ccBZGPiV5kTFxLuKMskswk" rel="noopener noreferrer" target="_blank">https://verticaltrack.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>Bonus/Others</p><p><a href="https://my.captivate.fm/%C2%A0https://www.facebook.com/groups/212495929980533" rel="noopener noreferrer" target="_blank">&nbsp;https://www.facebook.com/groups/212495929980533</a></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-99-ryan-kettering]]></link><guid isPermaLink="false">478c0a60-7ad9-4668-8415-5e473ff2f8dd</guid><itunes:image href="https://artwork.captivate.fm/197d5d0c-bdfa-4fa5-8507-2bf6fff72229/ze1TlkPGIi7BiE8DNchKwdMv.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 09 May 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/723bb06e-c762-4204-82af-03fbbe960ec5/E-99-converted.mp3" length="120324641" type="audio/mpeg"/><itunes:duration>01:02:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>50</itunes:episode><itunes:season>2</itunes:season><podcast:episode>50</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.98 Diana Henley</title><itunes:title>E.98 Diana Henley</itunes:title><description><![CDATA[<p><strong>Diana</strong> is the founder of Naturalcare Cleaning Service and Naturalcare  Pest Control. They currently have a team of 35 technicians that service is the Houston, Texas area.  Family operated, Diana has worked with her husband Chad and her daughter Candice since she started the company.  Her passion for helping people grow and employee engagement has helped her keep Naturalcare overstaffed when hiring can be a struggle.</p><p><strong>Time Stamps:</strong></p><p>📍[4:01]Marketing to internal employees</p><p>📍[5:49]Adopting friend's ad copy &amp; titles to create more compelling job listings</p><p>📍[7:01]Diana spends a lot of time filtering &amp; engaging applicants and in turn has a high show up rate for her ads</p><p>📍[8:41]Using your client list to help recruit new staff</p><p>📍[10:01]Sell yourself first in the ad!</p><p>📍[15:13]Her "newest" admin has been with her company over 2 years.</p><p>📍[15:45]She's built an internal culture in her office.</p><p>📍[16:45]She has a weekly meeting around numbers</p><p>📍[17:53]Office Admin self reporting is crucial</p><p>📍[21:25]Scheduler: Client Count, Gains, Losses, Available Hours, Capacity &amp; Efficiency</p><p>📍[23:37]Office Manager: Productivity - Labor Rate, Did they get the job done on time, Percentage Pay + Bonuses,</p><p>📍[24:05]Hiring Manager: Applications, Interviews, No shows, Job Offers</p><p>📍[25:33]Sales Person: Leads, Gains, Losses, Total Sales, Conversion Rate, Website leads, one time sign ups, recurring sign ups, client acquisition costs</p><p>📍[26:53]Your office buys you freedom from your business.</p><p>📍[27:53]You need to be able to communicate with your staff in order for it to be a mutually beneficial relationship</p><p>📍[30:53]Diana's applicant process: See indeed ad - go to website - fill out application - this puts them in keap (formerly infusionsoft) - diana starts an automated text campaign that sends them a video - if they watch the video send instructions to schedule an interview - if they don't watch video send a video asking how they're doing - a couple more automated reach outs until the applicant says please go away</p><p>📍[31:21]Diana is consistently nurturing her recruiting system</p><p>📍[32:09]She's a data nerd who goes back to see how or why she recruits bad eggs...</p><p>📍[32:45]She uses a jotform for her interview questions/replies...</p><p>📍[35:05]She's "hacked" Keap to be her applicant tracking system...</p><p>📍[37:05]Diana's favorite interview question: Have you ever tried to go to work and your car wouldn't start? What did you do in that situation?</p><p>📍[39:21]Diana sends a video but gets the most engagement when she asks "did you watch the video?"</p><p>📍[40:13]By talking about payroll first in her recruiting process the applicants realize how transparent &amp; trustworthy her company is...</p><p>📍[41:05]Communication can be very hard for some people.... How did Diana improve her communication &amp; transparency. She logs every conversation with staff.</p><p>📍[41:53]"What did you hear?"</p><p>📍[42:25]They explain payroll with their company 3 times... At recruiting, at hire &amp; on first pay day.</p><p>📍[44:25]Her office staff is just starting to get on board with flexibility for the staff schedule...</p><p>📍[45:09]Diana identifies a problem and then back tracks to where she failed to address the company!</p><p>📍[46:13]People quit all the time because they're not making enough money and it's so unfortunate because they have lots of opportunities to make more money they just didn't understand it. We need to do a better job explaining our pay and their money.</p><p>📍[46:41]Fact finding conversations are not bad. They are essential.</p><p>📍[48:21]They haven't had a no call, no show in 18 months</p><p>📍[49:57]"Listen, if you decide this job is not for you... We absolutely understand. Some people love it, some hate it. Where we have a problem is when people ghost us, because we want to know that...]]></description><content:encoded><![CDATA[<p><strong>Diana</strong> is the founder of Naturalcare Cleaning Service and Naturalcare  Pest Control. They currently have a team of 35 technicians that service is the Houston, Texas area.  Family operated, Diana has worked with her husband Chad and her daughter Candice since she started the company.  Her passion for helping people grow and employee engagement has helped her keep Naturalcare overstaffed when hiring can be a struggle.</p><p><strong>Time Stamps:</strong></p><p>📍[4:01]Marketing to internal employees</p><p>📍[5:49]Adopting friend's ad copy &amp; titles to create more compelling job listings</p><p>📍[7:01]Diana spends a lot of time filtering &amp; engaging applicants and in turn has a high show up rate for her ads</p><p>📍[8:41]Using your client list to help recruit new staff</p><p>📍[10:01]Sell yourself first in the ad!</p><p>📍[15:13]Her "newest" admin has been with her company over 2 years.</p><p>📍[15:45]She's built an internal culture in her office.</p><p>📍[16:45]She has a weekly meeting around numbers</p><p>📍[17:53]Office Admin self reporting is crucial</p><p>📍[21:25]Scheduler: Client Count, Gains, Losses, Available Hours, Capacity &amp; Efficiency</p><p>📍[23:37]Office Manager: Productivity - Labor Rate, Did they get the job done on time, Percentage Pay + Bonuses,</p><p>📍[24:05]Hiring Manager: Applications, Interviews, No shows, Job Offers</p><p>📍[25:33]Sales Person: Leads, Gains, Losses, Total Sales, Conversion Rate, Website leads, one time sign ups, recurring sign ups, client acquisition costs</p><p>📍[26:53]Your office buys you freedom from your business.</p><p>📍[27:53]You need to be able to communicate with your staff in order for it to be a mutually beneficial relationship</p><p>📍[30:53]Diana's applicant process: See indeed ad - go to website - fill out application - this puts them in keap (formerly infusionsoft) - diana starts an automated text campaign that sends them a video - if they watch the video send instructions to schedule an interview - if they don't watch video send a video asking how they're doing - a couple more automated reach outs until the applicant says please go away</p><p>📍[31:21]Diana is consistently nurturing her recruiting system</p><p>📍[32:09]She's a data nerd who goes back to see how or why she recruits bad eggs...</p><p>📍[32:45]She uses a jotform for her interview questions/replies...</p><p>📍[35:05]She's "hacked" Keap to be her applicant tracking system...</p><p>📍[37:05]Diana's favorite interview question: Have you ever tried to go to work and your car wouldn't start? What did you do in that situation?</p><p>📍[39:21]Diana sends a video but gets the most engagement when she asks "did you watch the video?"</p><p>📍[40:13]By talking about payroll first in her recruiting process the applicants realize how transparent &amp; trustworthy her company is...</p><p>📍[41:05]Communication can be very hard for some people.... How did Diana improve her communication &amp; transparency. She logs every conversation with staff.</p><p>📍[41:53]"What did you hear?"</p><p>📍[42:25]They explain payroll with their company 3 times... At recruiting, at hire &amp; on first pay day.</p><p>📍[44:25]Her office staff is just starting to get on board with flexibility for the staff schedule...</p><p>📍[45:09]Diana identifies a problem and then back tracks to where she failed to address the company!</p><p>📍[46:13]People quit all the time because they're not making enough money and it's so unfortunate because they have lots of opportunities to make more money they just didn't understand it. We need to do a better job explaining our pay and their money.</p><p>📍[46:41]Fact finding conversations are not bad. They are essential.</p><p>📍[48:21]They haven't had a no call, no show in 18 months</p><p>📍[49:57]"Listen, if you decide this job is not for you... We absolutely understand. Some people love it, some hate it. Where we have a problem is when people ghost us, because we want to know that you're ok."</p><p>📍[50:33]Don't stick out this job just to stick it out...because you'll be unhappy and that will show up in your work.</p><p>📍[51:45]Join our accountability group:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUGDx3WPrzQhDX7eVAr0yyaKtc0EnjLOPi8SN18W6Pkf5R6d8G27gAjtSqDdHNRWLWOoEw4p__JTiZVbeeFR5ScO88EU21-LFTEWfFBEpTDccPe_EK0l4wNokFIJdzZ4AqXix4ERuwaesV_yAWNHdYdAsAly0tj1oBdf1OoR02SezZ2-BdCnn1aurf7wO2ejNM&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[53:21]Marketing Homework: How are you selling your company in your recruiting ad?</p><p>📍[54:13]Finance Homework: Choose 5 accountabilities for your office team and have a weekly meeting</p><p>📍[54:29]Systems Homework: Look at jotform to keep track of interview responses</p><p>📍[55:13]People Homework: Think of one thing you have staff quit over and backtrack to think about how have you educated them about that practice. Could you get more flexible?</p><p>📍[56:21]Diana Homework: Examine your commitment to recruiting. Do you run fresh ads? Do you interview every week? How much time are you spending on hiring? It has to be a high priority are you making it one?!</p><p>📍[57:41]Best way to get ahold of Diana: <a href="mailto:diana@naturalccs.com" rel="noopener noreferrer" target="_blank">diana@naturalccs.com</a> or on Facebook find Diana Henley</p><p>📍[58:41]"My office team makes my life possible" Diana Henley</p><p><strong>"Quote of the week"</strong></p><p>my office team makes my life possible'.</p><p>-Diana Henley</p><p><strong>Resources:</strong></p><p><strong>Diana Henley</strong>: <a href="mailto:diana@naturalccs.com" rel="noopener noreferrer" target="_blank">diana@naturalccs.com</a> , Facebook find Diana Henley</p><p><strong>Tay Meroni</strong>&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes</strong>&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers&nbsp;</strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong>&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><strong>Bonus/Others</strong></p><p><a href="&nbsp;https://www.facebook.com/groups/212495929980533" rel="noopener noreferrer" target="_blank">&nbsp;https://www.facebook.com/groups/212495929980533</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-98-diana-henley]]></link><guid isPermaLink="false">cf91c46f-0ea8-498f-a24d-6d48a6e606da</guid><itunes:image href="https://artwork.captivate.fm/8ee8e01f-ac16-461e-a832-1e5e63709e81/7YCtfKWWKau1W1xN3c100CeU.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 02 May 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/0f8bde5e-2531-41d2-b1d3-c2dd2a8cf73d/My-20Audio-converted.mp3" length="115424488" type="audio/mpeg"/><itunes:duration>01:00:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>49</itunes:episode><itunes:season>2</itunes:season><podcast:episode>49</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.97 Ryan Lee</title><itunes:title>E.97 Ryan Lee</itunes:title><description><![CDATA[<p><strong>Ryan Lee</strong> is an entrepreneur from Salt Lake City, Utah who has started and grown several multi-million dollar businesses. </p><p>After selling his Landscape Lighting business in 2019, he founded the world's first coaching program dedicated to the landscape lighting industry. His mission is to help landscape lighting contractors gain freedom from their businesses by teaching them proven sales &amp; marketing systems. He has personally sold over $15M worth of products and services over his career.</p><p>Ryan's passion for success and ability to start and grow businesses has led him to this point in his life to be a mentor to other business owners looking to gain financial freedom through their business.</p><p><strong>Time Stamps </strong>: </p><p>📍[2:37]Good Morning Paul! Thank you for joining us this morning!</p><p>📍[5:37]The key to sales is getting in front of people who already want what you offer...</p><p>📍[6:33]Putting himself in front of qualified buyers really helped increase his conversion rate</p><p>📍[9:09]The Sales Process starts with your mindset.... If you can convince (brain wsh) yourself that your clients need your product &amp; service... From YOU... TODAY!&nbsp;</p><p>📍[11:01]How does Ryan get into his zen zone?</p><p>📍[11:37]He's not selling anyone anything. You're an advisor helping others.</p><p>📍[11:53]"Don't let grandma die." Ryan Lee</p><p>📍[13:01]Tell them a high price up front so that it can marinate and they can talk about it. Then when you go in with a lower price they'll have sticker relief as opposed to shock.</p><p>📍[13:29]What's your average job? What's your minimum job?</p><p>📍[13:49]"This is NOT an average job. This is a BADASS property."</p><p>📍[15:05]Build a better system with how to make the ask and sale... To maintain the positive customer experience.</p><p>📍[20:17]Minimum Job = $2,500 and would take 2 people a half day</p><p>📍[21:05]Average Job = $7,500 and would be done in one day by 2 people.</p><p>📍[24:53]He was working insane hours to make $100k, and it was really hurting his family life.</p><p>📍[30:05]"Let it go, let it go"</p><p>📍[30:21]delegate, delegate, delegate....</p><p>📍[31:25]First hire should be a technician. Second hire should be someone to answer the phones.</p><p>📍[32:09]Ryan lost lots and lots of money by not answering his phones...</p><p>📍[34:45]Ryan is not teaching you how to start a new business. He's going to help you add this offering to your current business. And he'll show you the way.</p><p>📍[35:53]Call, Email &amp; Send a Letter - the system telling them about the brand new service...</p><p>📍[36:37]Majority of Ryan's team are owner operators who are hoping to get out of the business.</p><p>📍[38:45]Ryan helps you double your profits so that you can find freedom in your business....</p><p>📍[40:21]Stay out of the victim mentality... There are still GOOD people out there looking for YOUR job.</p><p>📍[44:09]Who has held on to an employee too long - then let them go and felt happier?</p><p>📍[48:25]<a href="https://ryanleecoaching.com/?fbclid=IwAR2Xn3tkR0FaUX7PiMuWMMPIv5E325qn8tBJasSTrBBMDyfipvj-PstVrHg" rel="noopener noreferrer" target="_blank">https://ryanleecoaching.com/</a></p><p>📍[49:53]<a href="https://landscapelightingsecrets.com/?fbclid=IwAR0EaBrZc2hecHlZVvRN7xAMoF0tsdF607SWqLZBdo7k8tQAUn7eR0fKgbM" rel="noopener noreferrer" target="_blank">https://landscapelightingsecrets.com/</a></p><p>📍[50:41]Marketing Homework: What is your conversion rate by service offering?</p><p>📍[53:09]Finance Homework: What is your labor rate by services you offer</p><p>📍[53:21]System Homework: Be like Paul!</p><p>📍[53:53]People Homework: Fire your toxic employee... If you've not been documenting - you need to document!</p><p>📍[55:53]Ryan Homework: You can raise your price by 10% and lose 20% of your client base and you'll end up in the same place.</p><p>📍[57:29]"If you won't raise your prices 10%... I'm not going to inspire you - give...]]></description><content:encoded><![CDATA[<p><strong>Ryan Lee</strong> is an entrepreneur from Salt Lake City, Utah who has started and grown several multi-million dollar businesses. </p><p>After selling his Landscape Lighting business in 2019, he founded the world's first coaching program dedicated to the landscape lighting industry. His mission is to help landscape lighting contractors gain freedom from their businesses by teaching them proven sales &amp; marketing systems. He has personally sold over $15M worth of products and services over his career.</p><p>Ryan's passion for success and ability to start and grow businesses has led him to this point in his life to be a mentor to other business owners looking to gain financial freedom through their business.</p><p><strong>Time Stamps </strong>: </p><p>📍[2:37]Good Morning Paul! Thank you for joining us this morning!</p><p>📍[5:37]The key to sales is getting in front of people who already want what you offer...</p><p>📍[6:33]Putting himself in front of qualified buyers really helped increase his conversion rate</p><p>📍[9:09]The Sales Process starts with your mindset.... If you can convince (brain wsh) yourself that your clients need your product &amp; service... From YOU... TODAY!&nbsp;</p><p>📍[11:01]How does Ryan get into his zen zone?</p><p>📍[11:37]He's not selling anyone anything. You're an advisor helping others.</p><p>📍[11:53]"Don't let grandma die." Ryan Lee</p><p>📍[13:01]Tell them a high price up front so that it can marinate and they can talk about it. Then when you go in with a lower price they'll have sticker relief as opposed to shock.</p><p>📍[13:29]What's your average job? What's your minimum job?</p><p>📍[13:49]"This is NOT an average job. This is a BADASS property."</p><p>📍[15:05]Build a better system with how to make the ask and sale... To maintain the positive customer experience.</p><p>📍[20:17]Minimum Job = $2,500 and would take 2 people a half day</p><p>📍[21:05]Average Job = $7,500 and would be done in one day by 2 people.</p><p>📍[24:53]He was working insane hours to make $100k, and it was really hurting his family life.</p><p>📍[30:05]"Let it go, let it go"</p><p>📍[30:21]delegate, delegate, delegate....</p><p>📍[31:25]First hire should be a technician. Second hire should be someone to answer the phones.</p><p>📍[32:09]Ryan lost lots and lots of money by not answering his phones...</p><p>📍[34:45]Ryan is not teaching you how to start a new business. He's going to help you add this offering to your current business. And he'll show you the way.</p><p>📍[35:53]Call, Email &amp; Send a Letter - the system telling them about the brand new service...</p><p>📍[36:37]Majority of Ryan's team are owner operators who are hoping to get out of the business.</p><p>📍[38:45]Ryan helps you double your profits so that you can find freedom in your business....</p><p>📍[40:21]Stay out of the victim mentality... There are still GOOD people out there looking for YOUR job.</p><p>📍[44:09]Who has held on to an employee too long - then let them go and felt happier?</p><p>📍[48:25]<a href="https://ryanleecoaching.com/?fbclid=IwAR2Xn3tkR0FaUX7PiMuWMMPIv5E325qn8tBJasSTrBBMDyfipvj-PstVrHg" rel="noopener noreferrer" target="_blank">https://ryanleecoaching.com/</a></p><p>📍[49:53]<a href="https://landscapelightingsecrets.com/?fbclid=IwAR0EaBrZc2hecHlZVvRN7xAMoF0tsdF607SWqLZBdo7k8tQAUn7eR0fKgbM" rel="noopener noreferrer" target="_blank">https://landscapelightingsecrets.com/</a></p><p>📍[50:41]Marketing Homework: What is your conversion rate by service offering?</p><p>📍[53:09]Finance Homework: What is your labor rate by services you offer</p><p>📍[53:21]System Homework: Be like Paul!</p><p>📍[53:53]People Homework: Fire your toxic employee... If you've not been documenting - you need to document!</p><p>📍[55:53]Ryan Homework: You can raise your price by 10% and lose 20% of your client base and you'll end up in the same place.</p><p>📍[57:29]"If you won't raise your prices 10%... I'm not going to inspire you - give up!" Ryan Lee</p><p><strong>"Quote of the day"</strong></p><p><strong>Change your language, change your mindset, change your actions, change your life</strong></p><p>Ryan Lee : <a href="https://landscapelightingsecrets.com/?fbclid=IwAR0EaBrZc2hecHlZVvRN7xAMoF0tsdF607SWqLZBdo7k8tQAUn7eR0fKgbM" rel="noopener noreferrer" target="_blank">https://landscapelightingsecrets.com/</a> , <a href="https://ryanleecoaching.com/?fbclid=IwAR2Xn3tkR0FaUX7PiMuWMMPIv5E325qn8tBJasSTrBBMDyfipvj-PstVrHg" rel="noopener noreferrer" target="_blank">https://ryanleecoaching.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-97-ryan-lee]]></link><guid isPermaLink="false">8c00cc9a-db92-4e4f-9cb4-b30f9a62797c</guid><itunes:image href="https://artwork.captivate.fm/6d1a2159-22c9-4ce5-8450-efec4474d25e/GflUzedhOdVKGOM2aL8qDzH0.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 25 Apr 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/da3415d0-a0c3-48be-b68b-f5a65f6f83d5/Ryan-20Lee-converted.mp3" length="114654607" type="audio/mpeg"/><itunes:duration>59:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>48</itunes:episode><itunes:season>2</itunes:season><podcast:episode>48</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.96 Dirk van Reenen</title><itunes:title>E.96 Dirk van Reenen</itunes:title><description><![CDATA[<p>Dirk runs an 'out of the box' team building business - give us a few minutes, and you'll see why Dirk is one to watch in the Home Industry Scene.  Here's a little more about Dirk and his company Bergflow:</p><p>When you put BERG and flow together you get a company that is driven and built to take on big challenges in the way that we can experience the state of flow when we work. </p><p>After Founder and CEO Dirk van Reenen's life was turned around by the team he built, a deep fascination was developed for how humans work, communicate, and perform together in the business world. </p><p>Bergflow has made it their mission, our focus to help business owners and leaders build better businesses by building the best teams. </p><p>It's our way of changing the world, one business at a time...</p><p>Time Stamp:</p><p>📍[6:09]Marketing: What changes with the marketing plan once you get over 1 Million and headed to 10 Million.</p><p>📍[7:05]Marketing: What is Marketing?!</p><p>📍[7:21]Difference between prospecting and marketing...</p><p>📍[7:41]SOG - Services, Operations &amp; Growth</p><p>📍[7:57]What is Growth?</p><p>📍[9:49]You don't actually need that many clients to get to your goals...</p><p>📍[10:09]Don't waste your money if you can't calculate the return</p><p>📍[21:13]Talk to your customer base..</p><p>📍[22:05]20% of my income comes from 80% of your customer list</p><p>📍[24:45]How to have conversations with our clients...</p><p>📍[35:09]Imagine if by the 1st of the month you had enough income to cover all of your expenses every single month?</p><p>📍[36:01]The 2 x 2 - Block out two hours, twice a week to work on your business....</p><p>📍[37:21]You being in the field is costing you money</p><p>📍[39:25]If you're in the field you can't run your company. If you want to stay in the field you need to hire a CEO to run your company.</p><p>📍[40:45]SOG Model Org Chart: As CEO you have 3 people reporting to you... Directors of Operations, Services &amp; Growth</p><p>📍[41:01]You are 3 key hires away from explosive growth</p><p>📍[42:21]Get out of the way of your good people...</p><p>📍[44:21]How does the RIGHT employee save you and make you more money...</p><p>📍[44:49]People are Dirk's specialty at BergFlow</p><p>📍[45:05]I am here to help people win</p><p>📍[46:13]You have to TRULY care about your people, you have to want them to win, your people are the most important thing about your business....</p><p>📍[46:37]Stop calling your people employees - they are your team members/mates</p><p>📍[46:57]How to hire the right person, for the right position with the right motivation</p><p>📍[47:57]Stress KILLS!</p><p>📍[48:17]As soon as possible... start hiring the right people!</p><p>📍[50:33]Let's talk about TRUST within your team...</p><p>📍[51:29]Taking care of your people is your best dollars spent on marketing</p><p>📍[52:29]His hiring system is minimum 3 weeks and 4 meetings for a technician</p><p>📍[53:21]You have to have your core values well defined and your non-negotiables...</p><p>📍[55:13]Join our accountability group:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUHGdemuOOoE-O5R8SlF0ZvmKjuCGU5sa-uzozarQSPxgqodQrRnlRVBdN7oSoSV4uan0S97HT8mDVhqT8qWDu4pVnQuqfs8yGCwXbZtDXQ8xup8b6swSZRbk2OVl5c6txppprzZLQ3b4f-OMSIjru0XyYbE5BZdGKLqYljHavb7jRymZeGX_eLjEk0FUpmQIs&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[55:37]Marketing: Look at your current client list and survey them</p><p>📍[57:21]Book a time with Andrew Miller to send a survey to your customer list:&nbsp;<a...]]></description><content:encoded><![CDATA[<p>Dirk runs an 'out of the box' team building business - give us a few minutes, and you'll see why Dirk is one to watch in the Home Industry Scene.  Here's a little more about Dirk and his company Bergflow:</p><p>When you put BERG and flow together you get a company that is driven and built to take on big challenges in the way that we can experience the state of flow when we work. </p><p>After Founder and CEO Dirk van Reenen's life was turned around by the team he built, a deep fascination was developed for how humans work, communicate, and perform together in the business world. </p><p>Bergflow has made it their mission, our focus to help business owners and leaders build better businesses by building the best teams. </p><p>It's our way of changing the world, one business at a time...</p><p>Time Stamp:</p><p>📍[6:09]Marketing: What changes with the marketing plan once you get over 1 Million and headed to 10 Million.</p><p>📍[7:05]Marketing: What is Marketing?!</p><p>📍[7:21]Difference between prospecting and marketing...</p><p>📍[7:41]SOG - Services, Operations &amp; Growth</p><p>📍[7:57]What is Growth?</p><p>📍[9:49]You don't actually need that many clients to get to your goals...</p><p>📍[10:09]Don't waste your money if you can't calculate the return</p><p>📍[21:13]Talk to your customer base..</p><p>📍[22:05]20% of my income comes from 80% of your customer list</p><p>📍[24:45]How to have conversations with our clients...</p><p>📍[35:09]Imagine if by the 1st of the month you had enough income to cover all of your expenses every single month?</p><p>📍[36:01]The 2 x 2 - Block out two hours, twice a week to work on your business....</p><p>📍[37:21]You being in the field is costing you money</p><p>📍[39:25]If you're in the field you can't run your company. If you want to stay in the field you need to hire a CEO to run your company.</p><p>📍[40:45]SOG Model Org Chart: As CEO you have 3 people reporting to you... Directors of Operations, Services &amp; Growth</p><p>📍[41:01]You are 3 key hires away from explosive growth</p><p>📍[42:21]Get out of the way of your good people...</p><p>📍[44:21]How does the RIGHT employee save you and make you more money...</p><p>📍[44:49]People are Dirk's specialty at BergFlow</p><p>📍[45:05]I am here to help people win</p><p>📍[46:13]You have to TRULY care about your people, you have to want them to win, your people are the most important thing about your business....</p><p>📍[46:37]Stop calling your people employees - they are your team members/mates</p><p>📍[46:57]How to hire the right person, for the right position with the right motivation</p><p>📍[47:57]Stress KILLS!</p><p>📍[48:17]As soon as possible... start hiring the right people!</p><p>📍[50:33]Let's talk about TRUST within your team...</p><p>📍[51:29]Taking care of your people is your best dollars spent on marketing</p><p>📍[52:29]His hiring system is minimum 3 weeks and 4 meetings for a technician</p><p>📍[53:21]You have to have your core values well defined and your non-negotiables...</p><p>📍[55:13]Join our accountability group:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUHGdemuOOoE-O5R8SlF0ZvmKjuCGU5sa-uzozarQSPxgqodQrRnlRVBdN7oSoSV4uan0S97HT8mDVhqT8qWDu4pVnQuqfs8yGCwXbZtDXQ8xup8b6swSZRbk2OVl5c6txppprzZLQ3b4f-OMSIjru0XyYbE5BZdGKLqYljHavb7jRymZeGX_eLjEk0FUpmQIs&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[55:37]Marketing: Look at your current client list and survey them</p><p>📍[57:21]Book a time with Andrew Miller to send a survey to your customer list:&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fcalendly.com%2Fblue-renegade%2Flikes-strategy%3Fmonth%3D2022-04%26fbclid%3DIwAR2QZIdWEUH95xJn3IJ7P2zNWK0CpYmbvU7QIeyjLQqBlop77puHJ_BvTxQ&amp;h=AT0KoiQWl_B9CtASfvHT2uCVwPEQ3IDbf0zEyNlTcdAk8qBnND8z1V8PmHILa46X_zzbKlxOhKOj5NaMbrWKbAuRJumTQSLUuGBmv8QjNJxMca8R0VIe6c3IeX-qK7geXH4B&amp;__tn__=R]-R&amp;c[0]=AT0-Kfukmr8I5MAXLSX9P99IbpZvUUW4QrtRCxTrw_yvYTwpQJiBXdpWk8VW_i1_KGCUVQHhD0f18OITkn7bh1fR_R3Hs9J-Yf3PuOuDYuFMMN7tcVAJ18cWHX3miRlE4spWZArXDYB_M05pv1mpRBcubS8W5kzZGyfJ5YBKX4jhNfulLwWW4UQLTTuT_fUd44ogVdjTTNheGT_G" rel="noopener noreferrer" target="_blank">https://calendly.com/blue-renegade/likes-strategy...</a></p><p>📍[58:01]Systems Homework: Include Dirk's 2x2 in your weekly time block</p><p>📍[58:21]People Homework: List your non-negotiables and then rate yourself</p><p>📍[59:33]Dirk Homework: Pen &amp; Paper - draw out your current org chart - dream 3 years into the future and draw out your future org chart. Include the names - and do a self-check - who on your team is currently performing the way you see your business headed</p><p>📍[59:53]<a href="https://www.bergflow.com/connect?fbclid=IwAR1wDvU34Z9h27J7ynWXhOxtBGIrN25WQndF2Q3wfhw9uwxC3zo5p8seEsU" rel="noopener noreferrer" target="_blank">https://www.bergflow.com/connect</a></p><p><strong>"Quote of the day"</strong></p><p>I suppose leadership at one time meant muscles; but today it means getting along with people.</p><p>Dirk van Reenen: <a href="https://www.bergflow.com/connect?fbclid=IwAR1wDvU34Z9h27J7ynWXhOxtBGIrN25WQndF2Q3wfhw9uwxC3zo5p8seEsU" rel="noopener noreferrer" target="_blank">https://www.bergflow.com/connect</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-96-dirk-van-reenen]]></link><guid isPermaLink="false">cfc41b92-4ade-46fa-8f63-887762dd761c</guid><itunes:image href="https://artwork.captivate.fm/a695ed9f-6005-4f06-9149-9e394f3c8bd0/VA90ywOau7CamICm_pFF2Pq8.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 18 Apr 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/b1eb6387-e010-4c15-80e3-c7259e89ea21/E96-converted.mp3" length="117971531" type="audio/mpeg"/><itunes:duration>01:01:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>47</itunes:episode><itunes:season>2</itunes:season><podcast:episode>47</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.95 Joey Donofrio</title><itunes:title>E.95 Joey Donofrio</itunes:title><description><![CDATA[<p>Joey manages a growing property inspection business that services the DMV area. He oversees growth &amp; development within his organization.  Joey is also th founder of Inspection Pro Joe Podcast. Helping inspection businesses grow!</p><p>Time Stamps:</p><p>📍[7:13]Marketing: The power of networking at a conference</p><p>📍[9:05]Your net worth is your network</p><p>📍[10:21]How Joey grew from 600k to 1.5M in gross his first year after going to a conference</p><p>📍[16:01]Working with Realtors, Mortgage Brokers, Movers, and others around your home service business</p><p>📍[33:09]ACH payments versus credit card payments....</p><p>📍[34:21]The importance of keeping credit cards on file to help keep Accounts Receivable down</p><p>📍[35:25]What is "no fee" credit card processing</p><p>📍[44:53]Joey's trick for "affiliates"</p><p>📍[46:29]For affiliates, do them with people you trust, track it, and write down your understanding....</p><p>📍[50:05]Building a network of affiliates in your home service business like Carpet Cleaners, Window Cleaners, Maid Service Owners</p><p>📍[52:09]<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUgZcxVXwwjp0zcVhmf3mUovzDcU9jsf2yvGqav-8Y5O_uGEDjO8pQIZtHgq8y_NPrZeknIezLOrD3pPUodbZ18eyvrIYS53ocx6qbreJ1bxZHcF1xnDTqiW4a2W8hOwpnDQaAmJvCJzOfqmiVO2LZAzUj5Ys09f2LeYts8rtmSu3RpehhO5Caqa8c0hKgu63Y&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[53:57]Marketing Homework: Join our Facebook Group</p><p>📍[54:21]Finance Homework: Figure out who the top producing realtors in your group</p><p>📍[54:53]System Homework: Draft your a "I've got a guy/gal list" for your CSR to have handy...</p><p>📍[55:17]People Homework: Connect with the other home service owners in your area and invite them to lunch</p><p>📍[58:41]Joey Homework: Do a time audit... What are all of the tasks that you're doing in your business. Then look at your credit card processing fees and look at those potential savings as the ability to hire out those lower level tasks</p><p>Reach out to Joey at jrdonofrio1@gmail.com</p><p><strong>"Quote of the day"</strong></p><p>-Know your Numbers!</p><p><strong>Resources:</strong></p><p>Joey Donofrio : jrdonofrio1@gmail.com</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></description><content:encoded><![CDATA[<p>Joey manages a growing property inspection business that services the DMV area. He oversees growth &amp; development within his organization.  Joey is also th founder of Inspection Pro Joe Podcast. Helping inspection businesses grow!</p><p>Time Stamps:</p><p>📍[7:13]Marketing: The power of networking at a conference</p><p>📍[9:05]Your net worth is your network</p><p>📍[10:21]How Joey grew from 600k to 1.5M in gross his first year after going to a conference</p><p>📍[16:01]Working with Realtors, Mortgage Brokers, Movers, and others around your home service business</p><p>📍[33:09]ACH payments versus credit card payments....</p><p>📍[34:21]The importance of keeping credit cards on file to help keep Accounts Receivable down</p><p>📍[35:25]What is "no fee" credit card processing</p><p>📍[44:53]Joey's trick for "affiliates"</p><p>📍[46:29]For affiliates, do them with people you trust, track it, and write down your understanding....</p><p>📍[50:05]Building a network of affiliates in your home service business like Carpet Cleaners, Window Cleaners, Maid Service Owners</p><p>📍[52:09]<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUgZcxVXwwjp0zcVhmf3mUovzDcU9jsf2yvGqav-8Y5O_uGEDjO8pQIZtHgq8y_NPrZeknIezLOrD3pPUodbZ18eyvrIYS53ocx6qbreJ1bxZHcF1xnDTqiW4a2W8hOwpnDQaAmJvCJzOfqmiVO2LZAzUj5Ys09f2LeYts8rtmSu3RpehhO5Caqa8c0hKgu63Y&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/212495929980533</a></p><p>📍[53:57]Marketing Homework: Join our Facebook Group</p><p>📍[54:21]Finance Homework: Figure out who the top producing realtors in your group</p><p>📍[54:53]System Homework: Draft your a "I've got a guy/gal list" for your CSR to have handy...</p><p>📍[55:17]People Homework: Connect with the other home service owners in your area and invite them to lunch</p><p>📍[58:41]Joey Homework: Do a time audit... What are all of the tasks that you're doing in your business. Then look at your credit card processing fees and look at those potential savings as the ability to hire out those lower level tasks</p><p>Reach out to Joey at jrdonofrio1@gmail.com</p><p><strong>"Quote of the day"</strong></p><p>-Know your Numbers!</p><p><strong>Resources:</strong></p><p>Joey Donofrio : jrdonofrio1@gmail.com</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-95-joey-donofrio]]></link><guid isPermaLink="false">bbff5128-f594-4850-a6b4-390b18a7e530</guid><itunes:image href="https://artwork.captivate.fm/48198525-be12-4a31-9eda-3dbec6ae3b99/nx-MJE96RzWM8HjfAc9vnZ4K.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 11 Apr 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7c066e6b-c620-4c4a-9d4e-545fba2b2bbb/E95-20-20Joey-converted.mp3" length="114753245" type="audio/mpeg"/><itunes:duration>59:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>46</itunes:episode><itunes:season>2</itunes:season><podcast:episode>46</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.94 Colin DeHann</title><itunes:title>E.94 Colin DeHann</itunes:title><description><![CDATA[<p>Colin DeHaan launched his brick and mortar service business in 2016 as a first generation entrepreneur. This massive risk was taken with a 6 month old son and wife who stayed home, raising their son and supporting him! But also with a lot of Faith!  Colins business did over $2M in sales last year, and is working their first merger and location launch this year to truly 10X the company. Pushing the limits is the fuel that keeps him from wandering into a million different business.  In 2022 Colin was on boarded as a Conquer Coach with Automate Grow Sell and is stoked to help other business owners break the chains of working a job, and seeing their family lineage changed! </p><p><strong>"Quote of the day"</strong></p><p>Almost everyone underestimates the value of fast movers, in almost every context. Work with them. Be one yourself. -Sam Altman</p><p>Resources:</p><p>Colin DeHann : <a href="https://superiorexteriorsmi.com/" rel="noopener noreferrer" target="_blank">https://superiorexteriorsmi.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Colin DeHaan launched his brick and mortar service business in 2016 as a first generation entrepreneur. This massive risk was taken with a 6 month old son and wife who stayed home, raising their son and supporting him! But also with a lot of Faith!  Colins business did over $2M in sales last year, and is working their first merger and location launch this year to truly 10X the company. Pushing the limits is the fuel that keeps him from wandering into a million different business.  In 2022 Colin was on boarded as a Conquer Coach with Automate Grow Sell and is stoked to help other business owners break the chains of working a job, and seeing their family lineage changed! </p><p><strong>"Quote of the day"</strong></p><p>Almost everyone underestimates the value of fast movers, in almost every context. Work with them. Be one yourself. -Sam Altman</p><p>Resources:</p><p>Colin DeHann : <a href="https://superiorexteriorsmi.com/" rel="noopener noreferrer" target="_blank">https://superiorexteriorsmi.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-94-colin-dehann]]></link><guid isPermaLink="false">5b90b99c-377a-4428-83f6-29d779db4fb3</guid><itunes:image href="https://artwork.captivate.fm/80aa8e0a-904f-4a88-9018-9ea3bf1e9746/WrogePftQhZwKj-b4XICZCPE.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 04 Apr 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/24846708-e4a9-4e49-ac1b-a6dbea73c313/E-94-20Colin-20DeHaan-converted.mp3" length="154409325" type="audio/mpeg"/><itunes:duration>01:04:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>45</itunes:episode><itunes:season>2</itunes:season><podcast:episode>45</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.93 Sarah Mitchell</title><itunes:title>E.93 Sarah Mitchell</itunes:title><description><![CDATA[<p>Eco Mama Green House Cleaning of Scottsdale was founded by a new mom in 2010 with a big dream to support other new moms with the juggle of life and kids and educate them on the importance of ridding toxins from the home. We have grown from just the founder as a solo cleaner, to a team of 20. We empower our teams and promote from within to strengthen their passions and desired roles at our company.&nbsp;Using our own line of natural cleaning products, our trusted house cleaners will make your home shine, naturally. Eco Mama was voted Scottsdale’s best green house cleaning service. Our locally made, top rated, natural cleaning products (featured in Green Living Magazine), are safe for the whole family and were created with new moms in mind. Rest at ease knowing that the products our team uses are safe for your babies and loved ones. We specialize in luxury house cleaning in Scottsdale and Phoenix, as well as recurring cleaning services to always make sure your home is maintained and you can relax!</p><p><strong>Time Stamps:</strong></p><p>📍[5:57]Sarah went green for our family. She learned about it to keep her child safe and then started a cleaning company to spend more time with her family.</p><p>📍[7:29]Because Sarah was a front runner in the green cleaning space she ranks high on SEO and Google</p><p>📍[8:01]She started with flyers as her gorilla marketing tactics</p><p>📍[11:09]Focusing on the basics in the beginning is foundational... It will pay many dividends years to come.</p><p>📍[11:53]Fighting in an expanding market is worth the effort because it will practically guarantee that the leads will keep coming in...</p><p>📍[13:45]Eco Mama focuses her marketing efforts on social media groups to continue a strong social media presence</p><p>📍[26:37]When scaling...look at how to achieve the big bottom linen number...break it down to understand how many new team members are needed to get there.</p><p>📍[26:45]Sarah was able to "retire" her husband and bring him in to the business as the implementer with in a year! Based upon the goal setting she did with Meaghan</p><p>📍[28:05]Sarah builds spreadsheets when she is stressed/anxious about the business because the numbers have no feelings and they do not lie</p><p>📍[30:49]Visionary drives the goals, while the integrator makes them reality.</p><p>📍[31:33]<a href="https://www.eosworldwide.com/traction-book?fbclid=IwAR0gZj-OCzQwHaOP_U9exzt2_hguhRG1SXIbumxSR309JN72Ezoq6zPy1lo" rel="noopener noreferrer" target="_blank">https://www.eosworldwide.com/traction-book</a></p><p>📍[32:17]Transitioning from an org chart to an accountability chart</p><p>📍[35:09]Sarah's golden integrator interview question, "I have this vision for this, go do it."</p><p>📍[36:33]She uses indeed for all of her recruiting, they go through indeed questions, then a click up assessment, then a phone interview, then an in-person interview (there are 2 versions based on her gut).</p><p>📍[37:05]<a href="https://rescuemymaidservice.com/?fbclid=IwAR2ObIjgLQUJuOeh_sWASjVy_FvG-HVs2URhZ2Xfh0UzN2RL1MMk3BpuANk" rel="noopener noreferrer" target="_blank">https://rescuemymaidservice.com/</a></p><p>📍[39:37]When was the turning point from "oh my things are out of control", to "oh yay, we got this!"</p><p>📍[40:37]In 2016 her family tried to get her to quit because things were so hard.</p><p>📍[41:13]She started investing heavily in people, and created a leadership team with the help of coaches</p><p>📍[42:09]She started bringing her technician leadership team in under her executive management team....</p><p>📍[43:53]Empowering her leaders to empower others</p><p>📍[45:37]She focuses on her core values... Kindness, respect &amp; integrity!</p><p>📍[46:25]She tries to revolve her culture around her core values</p><p>📍[46:49]She's trying to create a family feel &amp; community at work</p><p>📍[47:41]And she's had to get creative because it's easier to throw money at people, but that's not always the best driver for them...]]></description><content:encoded><![CDATA[<p>Eco Mama Green House Cleaning of Scottsdale was founded by a new mom in 2010 with a big dream to support other new moms with the juggle of life and kids and educate them on the importance of ridding toxins from the home. We have grown from just the founder as a solo cleaner, to a team of 20. We empower our teams and promote from within to strengthen their passions and desired roles at our company.&nbsp;Using our own line of natural cleaning products, our trusted house cleaners will make your home shine, naturally. Eco Mama was voted Scottsdale’s best green house cleaning service. Our locally made, top rated, natural cleaning products (featured in Green Living Magazine), are safe for the whole family and were created with new moms in mind. Rest at ease knowing that the products our team uses are safe for your babies and loved ones. We specialize in luxury house cleaning in Scottsdale and Phoenix, as well as recurring cleaning services to always make sure your home is maintained and you can relax!</p><p><strong>Time Stamps:</strong></p><p>📍[5:57]Sarah went green for our family. She learned about it to keep her child safe and then started a cleaning company to spend more time with her family.</p><p>📍[7:29]Because Sarah was a front runner in the green cleaning space she ranks high on SEO and Google</p><p>📍[8:01]She started with flyers as her gorilla marketing tactics</p><p>📍[11:09]Focusing on the basics in the beginning is foundational... It will pay many dividends years to come.</p><p>📍[11:53]Fighting in an expanding market is worth the effort because it will practically guarantee that the leads will keep coming in...</p><p>📍[13:45]Eco Mama focuses her marketing efforts on social media groups to continue a strong social media presence</p><p>📍[26:37]When scaling...look at how to achieve the big bottom linen number...break it down to understand how many new team members are needed to get there.</p><p>📍[26:45]Sarah was able to "retire" her husband and bring him in to the business as the implementer with in a year! Based upon the goal setting she did with Meaghan</p><p>📍[28:05]Sarah builds spreadsheets when she is stressed/anxious about the business because the numbers have no feelings and they do not lie</p><p>📍[30:49]Visionary drives the goals, while the integrator makes them reality.</p><p>📍[31:33]<a href="https://www.eosworldwide.com/traction-book?fbclid=IwAR0gZj-OCzQwHaOP_U9exzt2_hguhRG1SXIbumxSR309JN72Ezoq6zPy1lo" rel="noopener noreferrer" target="_blank">https://www.eosworldwide.com/traction-book</a></p><p>📍[32:17]Transitioning from an org chart to an accountability chart</p><p>📍[35:09]Sarah's golden integrator interview question, "I have this vision for this, go do it."</p><p>📍[36:33]She uses indeed for all of her recruiting, they go through indeed questions, then a click up assessment, then a phone interview, then an in-person interview (there are 2 versions based on her gut).</p><p>📍[37:05]<a href="https://rescuemymaidservice.com/?fbclid=IwAR2ObIjgLQUJuOeh_sWASjVy_FvG-HVs2URhZ2Xfh0UzN2RL1MMk3BpuANk" rel="noopener noreferrer" target="_blank">https://rescuemymaidservice.com/</a></p><p>📍[39:37]When was the turning point from "oh my things are out of control", to "oh yay, we got this!"</p><p>📍[40:37]In 2016 her family tried to get her to quit because things were so hard.</p><p>📍[41:13]She started investing heavily in people, and created a leadership team with the help of coaches</p><p>📍[42:09]She started bringing her technician leadership team in under her executive management team....</p><p>📍[43:53]Empowering her leaders to empower others</p><p>📍[45:37]She focuses on her core values... Kindness, respect &amp; integrity!</p><p>📍[46:25]She tries to revolve her culture around her core values</p><p>📍[46:49]She's trying to create a family feel &amp; community at work</p><p>📍[47:41]And she's had to get creative because it's easier to throw money at people, but that's not always the best driver for them to feel valued</p><p>📍[48:41]Think about gift giving. Is cash the most memorable gift you've received? Or was it an experience? Or something thoughtful? Try to create memories from your staff giving....</p><p>📍[49:33]She created a "culture queen" position!&nbsp;</p><p>📍[52:53]PM Martha about her "Employee Love Strategy" Program...</p><p>📍[53:21]Help staff create a vision board and tying that vision board to their bonuses and their goals....</p><p>📍[56:49]Marketing Homework: Spend some time on Social Media today and look at how you're engaging in groups &amp; with friends as marketing...</p><p>📍[57:09]Our accountability facebook group to practice:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZXoohWlQHqFpt2Ow_FsQLKAU1twF9dgch2q1xSJTs2l8OoD0eawDkJR3ZgpTw_DbI35uNAQqboNfRpCQET60wxt7qOKwmW17560PVU65OhQCGXCxC8mhNgZcATBf-TA-r_V7iMANTwVxUb_dO53di0N1VLiACVC8YWKayNphZaK2T2LrgIlaHGdHpY8UOI5hh0&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/fightclub4business</a></p><p>📍[58:49]Finance Homework: Think about a goal, and spend a few minutes breaking down this goal to one easy metric to accomplish this goal. You can take it one step forward and tie this goal to a reward.</p><p>📍[59:17]Systems Homework: Read Traction!</p><p>📍[1:00:29]People Homework: Make up some core value cards... List your core values, make them pretty, and make it easy for your team to brag on each other.</p><p>📍[1:01:45]Sarah's Homework: Make sure you're clear on your big vision, your WHY.... This will give you strength to not give up. Then visualize and manifest what happens when you achieve your why.</p><p>📍[1:03:01]Message Sarah Mitchell on Facebook or email her to connect: sarah@ecomamagreenclean.com</p><p><strong>"Quote of the day"</strong></p><p>“Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.”</p><p>Resources:</p><p>Sarah Mitchell: <a href="https://rescuemymaidservice.com/" rel="noopener noreferrer" target="_blank">https://rescuemymaidservice.com/</a>  , <a href="https://www.eosworldwide.com/" rel="noopener noreferrer" target="_blank">https://www.eosworldwide.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/sarah-mitchell]]></link><guid isPermaLink="false">d73842d1-6d9e-4690-8248-7cc7b58f6067</guid><itunes:image href="https://artwork.captivate.fm/09f0cdfa-1a3c-4e18-ba8d-7c0fd2fd61c3/2r4FP5ApLhlSYIKRqeJCq24G.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 28 Mar 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7398dc77-1459-4679-8f81-7130c7608959/e-93-sarahmp3-converted.mp3" length="124658042" type="audio/mpeg"/><itunes:duration>01:04:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>44</itunes:episode><itunes:season>2</itunes:season><podcast:episode>44</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.92 Electa Bartels</title><itunes:title>E.92 Electa Bartels</itunes:title><description><![CDATA[<p>Electa Bartels of Profit in your Pocket, was a stay-at-home mom when her husband launched his own electric service company.  After countless sleepless nights and increasing frustration learning business financials, she found there’s a significant communication gap between the accounting industry and the small-business owners it serves.  This communication gap is what inspired Electa to build a bookkeeping practice where compliance bookkeeping is just the beginning.</p><p>Time Stamp</p><p>📍[4:21]Marketing Spend: 10-25% (10 percent minimum)</p><p>📍[6:37]Marketing: Electa notices that managing marketing numbers is often the major pain point in marketing.</p><p>📍[7:37]Marketing: It takes 60-120 days for most marketing efforts to fully cook.&nbsp;</p><p>📍[9:13]Marketing: From blanded to branded @dan antonelli</p><p>📍[11:53]Check out this post FULL of awesomeness re: truck/van wraps!&nbsp;</p><p>&nbsp;<a href="https://www.facebook.com/photo?fbid=10159795022535987&amp;set=gm.4483666451751250&amp;__cft__[0]=AZVohjDyhNCkorywSVkF6h3M94KdbpDmrJ86XlUNvSW_LbgijnqSnfA1RCeOZKzBAmX7IaTgG8NLLKOEHJv1LqW07SJsHCu0FEjDlFcp7CLP5oZBPpfD0eUYSghq3XfhLF0LtLl3T4cHrUg_drEtgQKtZix5eSc_wP9-ySgSETOisNJyHrqt93B8e_5KLFK21R8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/photo?fbid=10159795022535987...</a></p><p>📍[14:21]Differentiators: Answer your phone! Show Up! Be honest &amp; trustworthy!</p><p>📍[16:17]Most business owners pay themselves less than they would make working for somebody else.</p><p>📍[17:01]Billable Time &amp; Pricing!</p><p>📍[18:57]Billable time is the amount of time you're getting paid for...</p><p>📍[19:25]Only 1000 billable hours per year per tech</p><p>📍[23:29]If you don't know what you should be charging per hour - just triple it and you'll get close</p><p>📍[23:29]<a href="https://s3.amazonaws.com/ProfitFirst/PF-InstantAssessment.pdf?fbclid=IwAR0lcrYIH71h2IO8G_MAYBa7B4tfEIzQOGLNEsjMlkxeCN4ZhPS_aOeJGtU" rel="noopener noreferrer" target="_blank">https://s3.amazonaws.com/ProfitF.../PF-InstantAssessment.pdf</a></p><p>📍[26:37]<a href="https://profitfirstbook.com/?fbclid=IwAR2L42hDJjeAj3isJgFS7bOcGDQcDbtdO3V7rJ6S4lbyR9REhr9uSBJ1zaQ" rel="noopener noreferrer" target="_blank">https://profitfirstbook.com/</a></p><p>📍[27:41]1. Known Financial Position 2. Adjust Pricing 3. Cash Flow System</p><p>📍[28:49]If it's not broken - don't fix it...</p><p>📍[31:25]Electa prefers Vendor lines of credit over credit cards</p><p>📍[33:13]How to ensure quality? Price right to buy you time and find better clients.</p><p>📍[34:09]How to structure commission &amp; incentive pay to ensure quality holds steady...</p><p>📍[34:57]<a href="https://qualitydrivensoftware.com/?fbclid=IwAR0mdGuhREUqoP45N5kMS3bsam8lQB7ogtuEuObhqPi_XSobFVuHWg_GvXo" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/</a></p><p>📍[37:25]Quality based on communication &amp; customer service</p><p>📍[38:45]Pay should not be a participation award - it should be a performance award.</p><p>📍[42:01]Marketing Homework: Review your current marketing spend - does it align with your goals?</p><p>📍[42:21]Systems Homework: Do the Profit First instant assessment</p><p>📍[43:45]People Homework: How do you balance productivity and quality?</p><p>📍[44:29]Electa Homework: Run a balance sheet and see if you agree with whats on it?</p><p>📍[46:21]Finance Homework: Calculate your labor rate. Take total sales/# technicians/1000 = labor rate</p><p>📍[46:57]Schedule an appt with Electa w/ Profit in Your Pocket&nbsp;<a href="https://piypbookkeeping.com/?fbclid=IwAR305heObuii7rgVJ7btWsE3Cl4pHjYE3ud5QFk0HjiwFXkgqgTPElUtZLk" rel="noopener noreferrer" target="_blank">https://piypbookkeeping.com/</a></p><p><strong>"Quote of the day"</strong></p><p>"Change is not always fun but in order to run a profitable business, you've got to course correct, constantly."</p><p>Resources:</p><p>Electa Bartels: <a href="piypbookkeeping.com" rel="noopener...]]></description><content:encoded><![CDATA[<p>Electa Bartels of Profit in your Pocket, was a stay-at-home mom when her husband launched his own electric service company.  After countless sleepless nights and increasing frustration learning business financials, she found there’s a significant communication gap between the accounting industry and the small-business owners it serves.  This communication gap is what inspired Electa to build a bookkeeping practice where compliance bookkeeping is just the beginning.</p><p>Time Stamp</p><p>📍[4:21]Marketing Spend: 10-25% (10 percent minimum)</p><p>📍[6:37]Marketing: Electa notices that managing marketing numbers is often the major pain point in marketing.</p><p>📍[7:37]Marketing: It takes 60-120 days for most marketing efforts to fully cook.&nbsp;</p><p>📍[9:13]Marketing: From blanded to branded @dan antonelli</p><p>📍[11:53]Check out this post FULL of awesomeness re: truck/van wraps!&nbsp;</p><p>&nbsp;<a href="https://www.facebook.com/photo?fbid=10159795022535987&amp;set=gm.4483666451751250&amp;__cft__[0]=AZVohjDyhNCkorywSVkF6h3M94KdbpDmrJ86XlUNvSW_LbgijnqSnfA1RCeOZKzBAmX7IaTgG8NLLKOEHJv1LqW07SJsHCu0FEjDlFcp7CLP5oZBPpfD0eUYSghq3XfhLF0LtLl3T4cHrUg_drEtgQKtZix5eSc_wP9-ySgSETOisNJyHrqt93B8e_5KLFK21R8&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/photo?fbid=10159795022535987...</a></p><p>📍[14:21]Differentiators: Answer your phone! Show Up! Be honest &amp; trustworthy!</p><p>📍[16:17]Most business owners pay themselves less than they would make working for somebody else.</p><p>📍[17:01]Billable Time &amp; Pricing!</p><p>📍[18:57]Billable time is the amount of time you're getting paid for...</p><p>📍[19:25]Only 1000 billable hours per year per tech</p><p>📍[23:29]If you don't know what you should be charging per hour - just triple it and you'll get close</p><p>📍[23:29]<a href="https://s3.amazonaws.com/ProfitFirst/PF-InstantAssessment.pdf?fbclid=IwAR0lcrYIH71h2IO8G_MAYBa7B4tfEIzQOGLNEsjMlkxeCN4ZhPS_aOeJGtU" rel="noopener noreferrer" target="_blank">https://s3.amazonaws.com/ProfitF.../PF-InstantAssessment.pdf</a></p><p>📍[26:37]<a href="https://profitfirstbook.com/?fbclid=IwAR2L42hDJjeAj3isJgFS7bOcGDQcDbtdO3V7rJ6S4lbyR9REhr9uSBJ1zaQ" rel="noopener noreferrer" target="_blank">https://profitfirstbook.com/</a></p><p>📍[27:41]1. Known Financial Position 2. Adjust Pricing 3. Cash Flow System</p><p>📍[28:49]If it's not broken - don't fix it...</p><p>📍[31:25]Electa prefers Vendor lines of credit over credit cards</p><p>📍[33:13]How to ensure quality? Price right to buy you time and find better clients.</p><p>📍[34:09]How to structure commission &amp; incentive pay to ensure quality holds steady...</p><p>📍[34:57]<a href="https://qualitydrivensoftware.com/?fbclid=IwAR0mdGuhREUqoP45N5kMS3bsam8lQB7ogtuEuObhqPi_XSobFVuHWg_GvXo" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/</a></p><p>📍[37:25]Quality based on communication &amp; customer service</p><p>📍[38:45]Pay should not be a participation award - it should be a performance award.</p><p>📍[42:01]Marketing Homework: Review your current marketing spend - does it align with your goals?</p><p>📍[42:21]Systems Homework: Do the Profit First instant assessment</p><p>📍[43:45]People Homework: How do you balance productivity and quality?</p><p>📍[44:29]Electa Homework: Run a balance sheet and see if you agree with whats on it?</p><p>📍[46:21]Finance Homework: Calculate your labor rate. Take total sales/# technicians/1000 = labor rate</p><p>📍[46:57]Schedule an appt with Electa w/ Profit in Your Pocket&nbsp;<a href="https://piypbookkeeping.com/?fbclid=IwAR305heObuii7rgVJ7btWsE3Cl4pHjYE3ud5QFk0HjiwFXkgqgTPElUtZLk" rel="noopener noreferrer" target="_blank">https://piypbookkeeping.com/</a></p><p><strong>"Quote of the day"</strong></p><p>"Change is not always fun but in order to run a profitable business, you've got to course correct, constantly."</p><p>Resources:</p><p>Electa Bartels: <a href="piypbookkeeping.com" rel="noopener noreferrer" target="_blank">piypbookkeeping.com</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-92-electa-bartels]]></link><guid isPermaLink="false">988d4b83-fd29-4555-af96-d60b43c5aa57</guid><itunes:image href="https://artwork.captivate.fm/0024ba39-e804-4480-91f9-f0550bc646d8/yeDRiTVwH-IOubqt-Hl7P-WM.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 21 Mar 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/924fa70b-ac89-40f4-a6d4-3b4cfa6cb3df/e92.mp3" length="114942801" type="audio/mpeg"/><itunes:duration>47:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>43</itunes:episode><itunes:season>2</itunes:season><podcast:episode>43</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.91 Caleb Wininger</title><itunes:title>E.91 Caleb Wininger</itunes:title><description><![CDATA[<p>Here's a bit about Caleb:  In the summer of 2019, Caleb was privileged to attend and graduate from the coveted Goldman Sachs 10,000 Small Businesses program, where he was selected by my Cohort to serve as its Alumni Ambassador. </p><p>In July of 2020, Caleb assumed the role of Basecamp Resource Director for the Conquer Program at <a href="AutomateGrowSell.com" rel="noopener noreferrer" target="_blank">AutomateGrowSell.com</a> Conquer is the world's leading mentorship and coaching program specifically focused on helping home service businesses and their CEOs grow. In January of 2021 he became a Certified Conquer Business Coach, which has allowed him to work closely with small business CEOs in new and exciting ways.</p><p>Caleb lives and work in a wonderful community called Orion Township with his beautiful wife and two teenage sons.</p><p>Time Stapms:</p><p>📍[6:05]Marketing: How SEO is like a Marathon</p><p>📍[11:21]SEO helps build organic growth but it takes time...</p><p>📍[13:13]Looking at SEO as a long-term investment - you're investing today's dollars for a future return...</p><p>📍[24:02]Saving for Winter Strategies... Profit First is a super helpful strategy for establishing a war chest for Winter &amp; Tax Savings...</p><p>📍[26:58]Differing between personal debt &amp; business debt... Business debt is sometimes a good thing...</p><p>📍[32:17]Access to a line of credit can be really valuable as a business tool...</p><p>📍[33:37]Using coaching as a business tool... Both to be coached and coaching your team...</p><p>📍[34:02]Check out ResponsiBid --&gt;&nbsp;<a href="https://get.responsi.bid/jon?fbclid=IwAR1rch4RsXDi43DPNh9yPEijwmQSNmpkmi5eNswgHyNa6keX-UbcINJeIO8" rel="noopener noreferrer" target="_blank">https://get.responsi.bid/jon</a></p><p>📍[35:14]Check out Conquer they'll not only coach you but they'll help coach your people!&nbsp;<a href="https://go.conquernow.com/?fbclid=IwAR2h8bc4oDW526Q9oCrNWK-QqMozubulJkmFnbjGmLgsRdpXC5mhk1mezkQ" rel="noopener noreferrer" target="_blank">https://go.conquernow.com/</a></p><p>📍[36:38]The ROI on coaching is many multiples...</p><p>📍[37:21]Check out Caleb's latest passion project --&gt;&nbsp;<a href="https://www.theserviceengine.com/?fbclid=IwAR3Htqc8y93l26HetOuf-uVCAkreLA_6Hf0zh0B0J_ZPaBvaAVuW73tCN_g" rel="noopener noreferrer" target="_blank">https://www.theserviceengine.com/</a></p><p>📍[38:18]Caleb loves transforming mindsets from owner to CEO...</p><p>📍[39:25]He loves building out systems &amp; automations to deliver consistent results</p><p>📍[42:13]The value of Performance Reviews</p><p>📍[45:21]Caleb runs his business on EOS. Check out Traction:&nbsp;<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR1NzfRlqksXbPtgX8JL2_VEwXs3Cm7H6Z7HgBniag_M0S8sth7u9LoYHLo" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[46:02]Check out Jim Collins' Good to Great:&nbsp;<a href="https://www.goodreads.com/book/show/76865.Good_to_Great?fbclid=IwAR2CXm4SbQHzhIiSh3VXIpvbYUyT0nk-FrISfDd90rK5U31Q0aDn1jqaABc" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/76865.Good_to_Great</a></p><p>📍[46:55]Can they get it? Do the want it? Are they capable of it?</p><p>📍[49:41]What's happening to the workforce after the past couple of years?</p><p>📍[50:10]You can't compete on hourly wage...</p><p>📍[50:54]The best employees are the ones who are looking for more than a paycheck.... but a community!</p><p>📍[51:59]Gamifying is HUGE!</p><p>📍[52:22]Millennials make us better employers</p><p>📍[54:02]Martha does performance evals every 6 months..</p><p>📍[57:15]People crave feedback... Performance reviews should be an open dialogue and very measurable.</p><p>📍[59:18]<a...]]></description><content:encoded><![CDATA[<p>Here's a bit about Caleb:  In the summer of 2019, Caleb was privileged to attend and graduate from the coveted Goldman Sachs 10,000 Small Businesses program, where he was selected by my Cohort to serve as its Alumni Ambassador. </p><p>In July of 2020, Caleb assumed the role of Basecamp Resource Director for the Conquer Program at <a href="AutomateGrowSell.com" rel="noopener noreferrer" target="_blank">AutomateGrowSell.com</a> Conquer is the world's leading mentorship and coaching program specifically focused on helping home service businesses and their CEOs grow. In January of 2021 he became a Certified Conquer Business Coach, which has allowed him to work closely with small business CEOs in new and exciting ways.</p><p>Caleb lives and work in a wonderful community called Orion Township with his beautiful wife and two teenage sons.</p><p>Time Stapms:</p><p>📍[6:05]Marketing: How SEO is like a Marathon</p><p>📍[11:21]SEO helps build organic growth but it takes time...</p><p>📍[13:13]Looking at SEO as a long-term investment - you're investing today's dollars for a future return...</p><p>📍[24:02]Saving for Winter Strategies... Profit First is a super helpful strategy for establishing a war chest for Winter &amp; Tax Savings...</p><p>📍[26:58]Differing between personal debt &amp; business debt... Business debt is sometimes a good thing...</p><p>📍[32:17]Access to a line of credit can be really valuable as a business tool...</p><p>📍[33:37]Using coaching as a business tool... Both to be coached and coaching your team...</p><p>📍[34:02]Check out ResponsiBid --&gt;&nbsp;<a href="https://get.responsi.bid/jon?fbclid=IwAR1rch4RsXDi43DPNh9yPEijwmQSNmpkmi5eNswgHyNa6keX-UbcINJeIO8" rel="noopener noreferrer" target="_blank">https://get.responsi.bid/jon</a></p><p>📍[35:14]Check out Conquer they'll not only coach you but they'll help coach your people!&nbsp;<a href="https://go.conquernow.com/?fbclid=IwAR2h8bc4oDW526Q9oCrNWK-QqMozubulJkmFnbjGmLgsRdpXC5mhk1mezkQ" rel="noopener noreferrer" target="_blank">https://go.conquernow.com/</a></p><p>📍[36:38]The ROI on coaching is many multiples...</p><p>📍[37:21]Check out Caleb's latest passion project --&gt;&nbsp;<a href="https://www.theserviceengine.com/?fbclid=IwAR3Htqc8y93l26HetOuf-uVCAkreLA_6Hf0zh0B0J_ZPaBvaAVuW73tCN_g" rel="noopener noreferrer" target="_blank">https://www.theserviceengine.com/</a></p><p>📍[38:18]Caleb loves transforming mindsets from owner to CEO...</p><p>📍[39:25]He loves building out systems &amp; automations to deliver consistent results</p><p>📍[42:13]The value of Performance Reviews</p><p>📍[45:21]Caleb runs his business on EOS. Check out Traction:&nbsp;<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR1NzfRlqksXbPtgX8JL2_VEwXs3Cm7H6Z7HgBniag_M0S8sth7u9LoYHLo" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[46:02]Check out Jim Collins' Good to Great:&nbsp;<a href="https://www.goodreads.com/book/show/76865.Good_to_Great?fbclid=IwAR2CXm4SbQHzhIiSh3VXIpvbYUyT0nk-FrISfDd90rK5U31Q0aDn1jqaABc" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/76865.Good_to_Great</a></p><p>📍[46:55]Can they get it? Do the want it? Are they capable of it?</p><p>📍[49:41]What's happening to the workforce after the past couple of years?</p><p>📍[50:10]You can't compete on hourly wage...</p><p>📍[50:54]The best employees are the ones who are looking for more than a paycheck.... but a community!</p><p>📍[51:59]Gamifying is HUGE!</p><p>📍[52:22]Millennials make us better employers</p><p>📍[54:02]Martha does performance evals every 6 months..</p><p>📍[57:15]People crave feedback... Performance reviews should be an open dialogue and very measurable.</p><p>📍[59:18]<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZXpomwfqYEl9BXSwC6C2Ha46xpdyQFDSwxhH9q0LHEJYDxwlUmDEFUmkjNv1YmB6cPxvcWX3Ypbsd1l5e9zxfJBogyCcGswa-uDGjFVcC4s759qksrNL_I2WrVi6sc3LCuw4oX-0Qw713YkEglXAGOwUyNzwkOPi6i9TLX14WOi1Cjtf8-A_yj8bV5E0p7etwc&amp;__tn__=R]-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/fightclub4business</a></p><p>📍[1:01:18]Marketing Homework: Take a look at your SEO</p><p>📍[1:01:50]Finance Homework: What's your current debt holdings? Separate from Business to Personal.</p><p>📍[1:02:06]Systems Homework: Find a coach!</p><p>📍[1:02:21]People Homework: Establish a performance eval</p><p>📍[1:03:22]Caleb Homework: Think of yourself as the bottleneck in your company - find one position in your company where you can remove yourself as their bottleneck... Bring in an outside source to help them level up!</p><p>📍[1:03:42]Check out The Rockstar Admin -&gt;&nbsp;<a href="http://therockstaradmin.com/?fbclid=IwAR1JGn4DmAJuUFnliFIvTgmZESuyV7Y4A911964vkFifXuc1hqUmYrCvGsc" rel="noopener noreferrer" target="_blank">http://therockstaradmin.com/</a></p><p>📍[1:05:02]Email Caleb --&gt; caleb@conquernow.com</p><p><strong>"Quote of the day"</strong></p><p>Nothing to prove. Everything to IMPROVE." Unknown</p><p>Resources:</p><p>Caleb Wininger : <a href="https://go.conquernow.com/?fbclid=IwAR2h8bc4oDW526Q9oCrNWK-QqMozubulJkmFnbjGmLgsRdpXC5mhk1mezkQ" rel="noopener noreferrer" target="_blank">https://go.conquernow.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-91-caleb-wininger]]></link><guid isPermaLink="false">6183afb6-1d54-464f-bca7-04334b617094</guid><itunes:image href="https://artwork.captivate.fm/a18155fb-59b8-42ad-a258-891f9a1abaaf/nkG6FvVP-DPjKo2N-TxQUcyh.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 07 Mar 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5acb1c35-24bc-483d-9a0c-6679ff17a6e5/e-91.mp3" length="160419441" type="audio/mpeg"/><itunes:duration>01:06:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>42</itunes:episode><itunes:season>2</itunes:season><podcast:episode>42</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.90 Tonya Burke</title><itunes:title>E.90 Tonya Burke</itunes:title><description><![CDATA[<p>Tonya has made a career of sales and marketing since the young age of 18, and this is her passion and forte. After much consideration and many prayers later, she joined her husband in 2009 to grow their then very small exterior cleaning business in north Florida. In addition to being the Office Manager, she drove sales, account management and customer service for over 12 years, growing their annual revenue from 80K to more than 1M. </p><p>Spray Wash was their regions’ largest and most recognized exterior cleaning company, specializing in commercial projects spanning many markets, until they sold in May 2021 to a large national entity. </p><p>Their newest venture has been opening the very first PowerWash Store franchise in Florida. </p><p>She and her husband Ray also own and manage Spray Wash Academy, where for over a decade they have trained &amp; helped countless start up and established businesses become successful and profitable. Helping others succeed is not only a passion, but also very fulfilling and rewarding for her. </p><p>Tonya will share her sales techniques and tips on how to conquer your competition to acquire new business, keeping and managing accounts, and effectively managing a successful office and business! </p><p><strong>Time Stamp:</strong></p><p>📍[5:57]&nbsp;How to systematize the sales process</p><p>📍[6:37]The importance of building rapport with the customer</p><p>📍[8:05]Valuing your customers time...</p><p>📍[9:37]The value of mirroring the client to relate &amp; communicate with them the way they like to be communicated with...</p><p>📍[11:41]What is your customer's why?</p><p>📍[13:49]Client</p><p>📍[14:17]Clients don't care about features they care about feelings</p><p>📍[16:05]Everyone is selling; all day whether it is selling yourself or your product/service</p><p>📍[17:25]&nbsp;"I appreciate the opportunity to earn your business"</p><p>📍[18:05]How do you overcome the hurdle of an admin saying they do not love sales?</p><p>📍[18:21]Sales at it's core is an information gathering process and then presenting a solution/opportunity to solve your customer's pain points....</p><p>📍[23:25]How Tonya builds rapport with clients: mirroring, active listening, sending a thank you note post job, and callbacks are an opportunity to build additional trust and professionalism.</p><p>📍[25:57]if you have questions at any point feel free to drop them in the comments section!</p><p>📍[26:33]Tonya LOVES follow up!</p><p>📍[26:45]No invoice without follow up...</p><p>📍[27:13]She wants you to leave 100% satisfied</p><p>📍[28:41]The technicians are NOT an island...</p><p>📍[29:13]Actively listen, empathize, never, ever interrup</p><p>📍[30:09]Prioritize touch ups, keep following up.</p><p>📍[31:41]Tonya sends the same team back for a touch up. Unless it's a specific problem that needs more skilled eyes on it.</p><p>📍[31:53]Office person will report back</p><p>📍[32:53]Set expectations up front...</p><p>📍[34:33]Education is when you tell the customer what you can/can't do before the fact. When you tell them after the job the explanation becomes an excuse.</p><p>📍[36:13]Educate your customer about your process and tell them what they can expect and what is normal...</p><p>📍[38:17]Educating your staff about expectations is as essential as educating your client</p><p>📍[40:17]Who is in charge of what?</p><p>📍[42:53]Martha would push the buttons of her new recruits early on in the training process to see how they handled criticism</p><p>📍[44:57]Marketing Homework: Spend some time to listen to your customers to hear their why</p><p>📍[47:09]Finance Homework: Answer a coll, think about your customer experience, what questions do you ask?</p><p>📍[47:25]Systems Homework: What is your follow up process?</p><p>📍[49:13]People Homework: What are your common complaints both from employees &amp; clients? And how can you be proactive about them</p><p>📍[50:45]<a...]]></description><content:encoded><![CDATA[<p>Tonya has made a career of sales and marketing since the young age of 18, and this is her passion and forte. After much consideration and many prayers later, she joined her husband in 2009 to grow their then very small exterior cleaning business in north Florida. In addition to being the Office Manager, she drove sales, account management and customer service for over 12 years, growing their annual revenue from 80K to more than 1M. </p><p>Spray Wash was their regions’ largest and most recognized exterior cleaning company, specializing in commercial projects spanning many markets, until they sold in May 2021 to a large national entity. </p><p>Their newest venture has been opening the very first PowerWash Store franchise in Florida. </p><p>She and her husband Ray also own and manage Spray Wash Academy, where for over a decade they have trained &amp; helped countless start up and established businesses become successful and profitable. Helping others succeed is not only a passion, but also very fulfilling and rewarding for her. </p><p>Tonya will share her sales techniques and tips on how to conquer your competition to acquire new business, keeping and managing accounts, and effectively managing a successful office and business! </p><p><strong>Time Stamp:</strong></p><p>📍[5:57]&nbsp;How to systematize the sales process</p><p>📍[6:37]The importance of building rapport with the customer</p><p>📍[8:05]Valuing your customers time...</p><p>📍[9:37]The value of mirroring the client to relate &amp; communicate with them the way they like to be communicated with...</p><p>📍[11:41]What is your customer's why?</p><p>📍[13:49]Client</p><p>📍[14:17]Clients don't care about features they care about feelings</p><p>📍[16:05]Everyone is selling; all day whether it is selling yourself or your product/service</p><p>📍[17:25]&nbsp;"I appreciate the opportunity to earn your business"</p><p>📍[18:05]How do you overcome the hurdle of an admin saying they do not love sales?</p><p>📍[18:21]Sales at it's core is an information gathering process and then presenting a solution/opportunity to solve your customer's pain points....</p><p>📍[23:25]How Tonya builds rapport with clients: mirroring, active listening, sending a thank you note post job, and callbacks are an opportunity to build additional trust and professionalism.</p><p>📍[25:57]if you have questions at any point feel free to drop them in the comments section!</p><p>📍[26:33]Tonya LOVES follow up!</p><p>📍[26:45]No invoice without follow up...</p><p>📍[27:13]She wants you to leave 100% satisfied</p><p>📍[28:41]The technicians are NOT an island...</p><p>📍[29:13]Actively listen, empathize, never, ever interrup</p><p>📍[30:09]Prioritize touch ups, keep following up.</p><p>📍[31:41]Tonya sends the same team back for a touch up. Unless it's a specific problem that needs more skilled eyes on it.</p><p>📍[31:53]Office person will report back</p><p>📍[32:53]Set expectations up front...</p><p>📍[34:33]Education is when you tell the customer what you can/can't do before the fact. When you tell them after the job the explanation becomes an excuse.</p><p>📍[36:13]Educate your customer about your process and tell them what they can expect and what is normal...</p><p>📍[38:17]Educating your staff about expectations is as essential as educating your client</p><p>📍[40:17]Who is in charge of what?</p><p>📍[42:53]Martha would push the buttons of her new recruits early on in the training process to see how they handled criticism</p><p>📍[44:57]Marketing Homework: Spend some time to listen to your customers to hear their why</p><p>📍[47:09]Finance Homework: Answer a coll, think about your customer experience, what questions do you ask?</p><p>📍[47:25]Systems Homework: What is your follow up process?</p><p>📍[49:13]People Homework: What are your common complaints both from employees &amp; clients? And how can you be proactive about them</p><p>📍[50:45]<a href="http://therockstaradmin.com/?fbclid=IwAR2VA-4zKMrC0q56sl1nCiqopX-u5dAEOoP4Clzw9CfvWIKs2fRKtUlHVdw" rel="noopener noreferrer" target="_blank">http://therockstaradmin.com/</a></p><p>📍[51:01]March 10 &amp; 11th in Nashville</p><p>📍[54:33]Good communication is the bridge between confusion &amp; clarity" Nat Turner</p><p><strong>"Quote of the Day"</strong></p><p>Good communication is the bridge between confusion and clarity. </p><p>-Nat Turner</p><p><strong>Resources</strong>:</p><p>Tonya Burke : https://spraywashacademy.com/</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-90-tonya-burke]]></link><guid isPermaLink="false">53a7267e-bc70-4991-85e0-0d283f4dee28</guid><itunes:image href="https://artwork.captivate.fm/705d5dcd-f166-444c-b07f-7b90a45e3c70/ApbppZu2xIZf6jBv00TjyNeM.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 28 Feb 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e5b3a6af-3acc-4e1b-9762-7fa7eda499c2/e-90.mp3" length="53365647" type="audio/mpeg"/><itunes:duration>55:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>41</itunes:episode><itunes:season>2</itunes:season><podcast:episode>41</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.89 Darius Lyvers</title><itunes:title>E.89 Darius Lyvers</itunes:title><description><![CDATA[<p>Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning &amp; Electrical, Inc. in 2001 as a sales consultant. For the first several years of his career at Furr, he spent his time in the residences of potential customers in the Washington DC metropolitan area. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In this role, he continued setting and breaking sales records, this time from inside the office, overseeing a team of sales consultants. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations.  In his time as COO, Darius has grown the company’s revenue from $37 million in 2016 to more than $90 million in 2021. Darius’s strengths are firmly rooted in the fact that he has a full understanding of what it is like to work in the field and promote growth from inside the office, as well as a passion for the industry and work that we do.  In his free time, Darius enjoys spending time with his wife and two children, seeking adventure in the form of fishing, scuba diving, and traveling</p><p><strong>Time Stamp</strong></p><p>📍[5:33] Marketing: How FH Furr has branded themself as the guy in the back of the truck...</p><p>📍[6:13] Marketing: The efficacy of adding some tunes to make your website "jingle"</p><p>📍[9:05]Having a community strategist which helps the community, gets your name out and engages your employees...</p><p>📍[12:41]Someone has to do the sale... Somewhere...</p><p>📍[13:29]You have to have sales goals and you have to be transparent about those numbers and goals...</p><p>📍[14:57]I want to sell xxxx clients, I want to sell xxxx in services, I want my conversion rate to be xxxxx, I want to addon xxxx...</p><p>📍[16:33]We're paying x for these leads we need you turn that lead into xxxxx</p><p>📍[18:13]Do's &amp; Don'ts of Sales</p><p>📍[18:29]1. You have to make your services affordable (break it down to payments)</p><p>📍[19:17]2. Have you thought of financing? No interest for a year. Monthly payments. No payment, no interest for 12 months....</p><p>📍[20:01]20 years ago only 5% of HVAC companies were financing services now they're at 65%</p><p>📍[21:01]People buy what they need with cash, they buy what they want with payments</p><p>📍[21:37]Have a sales process....</p><p>📍[24:37]Never ever use the words hundreds, thousands, tens of thousands.... break it up into two parts that feels smaller...</p><p>📍[26:37]Add "ONLY" before your price when you shorten it....</p><p>📍[29:01]Turning $11,200 to eleven 2 and watching your conversion rate go up 10%...</p><p>📍[29:53]Magic ratio of support: 1 CSR for every 8-10 Field Techs</p><p>📍[30:17]A good agent can handle 30-50 calls per day</p><p>📍[30:41]A good dispatcher can support 14-15 field techs</p><p>📍[31:33]Introduce to our services and ask them to get on a service agreement....</p><p>📍[32:21]Nexstar Network has helped FH Furr with their sales scripts:&nbsp;<a href="https://www.nexstarnetwork.com/?fbclid=IwAR3hRE7kzNdt-VEy18fgs_IuWoYt7gsavk_SI8GfWdPloDSQXfvH0xzC2GI" rel="noopener noreferrer" target="_blank">https://www.nexstarnetwork.com/</a></p><p>📍[32:57]20% of their customers are booking themselves online</p><p>📍[33:13]His goal is 50% in the next two years...</p><p>📍[33:45]People don't want to talk to people anymore....</p><p>📍[35:25]Add on services to your agreements. 35% of their revenue comes from proactive purchases on their inspections</p><p>📍[36:57]Get on the recurring band wagon... $13.95 per month and build up your membership..</p><p>📍[38:41]Find the pain point in the customer. THen create a system to solve it...</p><p>📍[39:09]How does Darius coach sales people to hit their numbers?</p><p>📍[39:37]&nbsp;Sales guys should not be driving leads... Their purpose is to convert...</p><p>📍[40:21]If you're not motivated by...]]></description><content:encoded><![CDATA[<p>Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning &amp; Electrical, Inc. in 2001 as a sales consultant. For the first several years of his career at Furr, he spent his time in the residences of potential customers in the Washington DC metropolitan area. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In this role, he continued setting and breaking sales records, this time from inside the office, overseeing a team of sales consultants. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations.  In his time as COO, Darius has grown the company’s revenue from $37 million in 2016 to more than $90 million in 2021. Darius’s strengths are firmly rooted in the fact that he has a full understanding of what it is like to work in the field and promote growth from inside the office, as well as a passion for the industry and work that we do.  In his free time, Darius enjoys spending time with his wife and two children, seeking adventure in the form of fishing, scuba diving, and traveling</p><p><strong>Time Stamp</strong></p><p>📍[5:33] Marketing: How FH Furr has branded themself as the guy in the back of the truck...</p><p>📍[6:13] Marketing: The efficacy of adding some tunes to make your website "jingle"</p><p>📍[9:05]Having a community strategist which helps the community, gets your name out and engages your employees...</p><p>📍[12:41]Someone has to do the sale... Somewhere...</p><p>📍[13:29]You have to have sales goals and you have to be transparent about those numbers and goals...</p><p>📍[14:57]I want to sell xxxx clients, I want to sell xxxx in services, I want my conversion rate to be xxxxx, I want to addon xxxx...</p><p>📍[16:33]We're paying x for these leads we need you turn that lead into xxxxx</p><p>📍[18:13]Do's &amp; Don'ts of Sales</p><p>📍[18:29]1. You have to make your services affordable (break it down to payments)</p><p>📍[19:17]2. Have you thought of financing? No interest for a year. Monthly payments. No payment, no interest for 12 months....</p><p>📍[20:01]20 years ago only 5% of HVAC companies were financing services now they're at 65%</p><p>📍[21:01]People buy what they need with cash, they buy what they want with payments</p><p>📍[21:37]Have a sales process....</p><p>📍[24:37]Never ever use the words hundreds, thousands, tens of thousands.... break it up into two parts that feels smaller...</p><p>📍[26:37]Add "ONLY" before your price when you shorten it....</p><p>📍[29:01]Turning $11,200 to eleven 2 and watching your conversion rate go up 10%...</p><p>📍[29:53]Magic ratio of support: 1 CSR for every 8-10 Field Techs</p><p>📍[30:17]A good agent can handle 30-50 calls per day</p><p>📍[30:41]A good dispatcher can support 14-15 field techs</p><p>📍[31:33]Introduce to our services and ask them to get on a service agreement....</p><p>📍[32:21]Nexstar Network has helped FH Furr with their sales scripts:&nbsp;<a href="https://www.nexstarnetwork.com/?fbclid=IwAR3hRE7kzNdt-VEy18fgs_IuWoYt7gsavk_SI8GfWdPloDSQXfvH0xzC2GI" rel="noopener noreferrer" target="_blank">https://www.nexstarnetwork.com/</a></p><p>📍[32:57]20% of their customers are booking themselves online</p><p>📍[33:13]His goal is 50% in the next two years...</p><p>📍[33:45]People don't want to talk to people anymore....</p><p>📍[35:25]Add on services to your agreements. 35% of their revenue comes from proactive purchases on their inspections</p><p>📍[36:57]Get on the recurring band wagon... $13.95 per month and build up your membership..</p><p>📍[38:41]Find the pain point in the customer. THen create a system to solve it...</p><p>📍[39:09]How does Darius coach sales people to hit their numbers?</p><p>📍[39:37]&nbsp;Sales guys should not be driving leads... Their purpose is to convert...</p><p>📍[40:21]If you're not motivated by money - you're probably not a sales "guy"</p><p>📍[42:01]Every revenue generating position has goals and you have to help them meet those goals..</p><p>📍[42:49]&nbsp;Be transparent from day 1.... Tell them "You have a responsibility to ______ because ______________"</p><p>📍[43:57]Define your core values and hire around them...</p><p>📍[44:45]For sales they test candidates on.... Cognitive ability. Personality. Motivators</p><p>📍[48:57]Wonder Lic&nbsp;<a href="https://wonderlic.com/sign-in/?fbclid=IwAR37TM8XvEnj9gOCCMKWoaEtZUSAwQcuMjgOYOgJgI8exqOsbFPXEBE-gGg" rel="noopener noreferrer" target="_blank">https://wonderlic.com/sign-in/</a></p><p>📍[49:25]Color Code Personality Science&nbsp;<a href="https://www.colorcode.com/choose_personality_test/?fbclid=IwAR060v_UR3wEirj8xnGdUDVp04hQZvJM9AxpbqInW83-YnWM2ypaS6Ot1_U" rel="noopener noreferrer" target="_blank">https://www.colorcode.com/choose_personality_test/</a></p><p>📍[53:13]All field techs come in once a week and they're ranked transparently...</p><p>📍[54:53]Be a learner!</p><p>📍[56:13]Marketing Homework: Insert the customer in your marketing....</p><p>📍[58:29]Finance Homework: Figure out how much an increase in conversion rate by 10% would change your dollars</p><p>📍[58:49]Systems Homework: How could you add some recurring revenue to your business?</p><p>📍[59:17]People Homework: What scoreboards do you have for your management team &amp; field staff?</p><p>📍[1:00:17]Darius Homework: Meet with your team and define your core values... "eager to learn, further together, own your zone, etc"</p><p><strong>"Quote of a day"</strong></p><p>Care enough to create value for customers. If you get that part right, selling is easy.</p><p>-Anthony Iannarino</p><p><strong>Resources:</strong></p><p><strong>Darius Lyvers : </strong><a href="https://www.fhfurr.com/ " rel="noopener noreferrer" target="_blank">https://www.fhfurr.com/ </a></p><p><strong>Tay Meroni</strong>&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes&nbsp;</strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers</strong>&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong>&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-89-darius-lyvers]]></link><guid isPermaLink="false">712c2ddb-f5b0-4894-b85d-946427e812dc</guid><itunes:image href="https://artwork.captivate.fm/f21ddf15-a463-453e-b6b8-bcd2dcbc90db/LxL7Sx8RxcDhmNuZH3zv1rtC.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 21 Feb 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/8ba20ace-74b2-4c65-a0b7-c6d7d9e15a82/e89-darius.mp3" length="151959909" type="audio/mpeg"/><itunes:duration>01:03:22</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>40</itunes:episode><itunes:season>2</itunes:season><podcast:episode>40</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.88 Jeff Likes</title><itunes:title>E.88 Jeff Likes</itunes:title><description><![CDATA[<p>Jeff started cleaning windows in 2007.  He has grown a lot as a leader and owner in the past 15 years and still really LIKES clean windows.  He won the window cleaning world championship in 2020.   And after building an empowered leadership team is loving his new role as company cheerleader.</p><p><strong>Resources</strong></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Jeff started cleaning windows in 2007.  He has grown a lot as a leader and owner in the past 15 years and still really LIKES clean windows.  He won the window cleaning world championship in 2020.   And after building an empowered leadership team is loving his new role as company cheerleader.</p><p><strong>Resources</strong></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/jeff-likes]]></link><guid isPermaLink="false">8c84755a-a104-4092-8a62-c5cbfce3fd1c</guid><itunes:image href="https://artwork.captivate.fm/eb01fc5d-99de-4b24-abf5-9189e1f12b1c/CXRvXgX-7NZak9rYS8zXLjDD.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 14 Feb 2022 10:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/1d40e86e-bc13-488a-bef6-2283291a73dd/e88-jeff-likes-audio.mp3" length="119933121" type="audio/mpeg"/><itunes:duration>50:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>39</itunes:episode><itunes:season>2</itunes:season><podcast:episode>39</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.87 Jonathan Maynard</title><itunes:title>E.87 Jonathan Maynard</itunes:title><description><![CDATA[<p>Business owner, entrepreneur and problem solver, Jonathan owns Red Door Unlimited serves as the holding company for several brands such as Red Door Pro Wash, Virginia Christmas Lights, Company180, DuraCoat &amp; Sun Hands Media.</p><p>Time Stamps:</p><p>📍[4:21]&nbsp;Marketing: Let's talk about the customer journey...</p><p>📍[7:25]&nbsp;The Power of a Monthly Newsletter</p><p>📍[7:45]Asking for the referral as a Marketing Touch...</p><p>📍[8:09]Jonathan's company nurtures the customer for 36 months by providing value...</p><p>📍[9:41]&nbsp;The value of a follow up phone call after each job</p><p>📍[12:41]&nbsp;How often does Jonathan change his follow up sequence &amp; newsletter.</p><p>📍[16:53]The newsletter does increase his sales after it's been sent... Consistency is key!</p><p>📍[18:57]Join us March 10-11, 2022 in Nashville!&nbsp;<a href="https://hugeconvention.kartra.com/page/hugerockstaradmin?fbclid=IwAR3QnvmM6ATxRs7dPgQ49emNL8Mvel9lCrhviuhu7n2wFsrYMnKZwuxU_9c" rel="noopener noreferrer" target="_blank">https://hugeconvention.kartra.com/page/hugerockstaradmin</a></p><p>📍[25:45]Does your Admin have a scoreboard in your company?</p><p>📍[28:57]&nbsp;How does Jonathan evaluate business investment opportunities?</p><p>📍[29:33]&nbsp;Is the business self-sufficient independent of the owner? Is the customer list diverse? Is the company profitable?</p><p>📍[31:05]How to address employee churn - especially in the admin role....</p><p>📍[31:45]Training Admins how to systematize their job &amp; duplicate themselves...</p><p>📍[33:49]What should be on your company dashboard?</p><p>📍[34:05]&nbsp;What is the ideal schedule for an admin training</p><p>📍[36:45]&nbsp;How important is your admin's role in your employee engagement?</p><p>📍[40:13]Pivoting your monthly newsletter to be an employee engagement tool</p><p>📍[40:53]Pivoting your customer journey cycle to enhance your employee journey...</p><p>📍[41:29]Friday treats!&nbsp;</p><p>📍[47:01]March 10 &amp; 11th in Nashville, TN</p><p>📍[48:13]<a href="https://hugeconvention.kartra.com/page/hugerockstaradmin?fbclid=IwAR1bEJGhzDA9rLloFHck5WXjGh-SW4fQXGPSXkg2xrA9eWAS4B9yV8YU65U" rel="noopener noreferrer" target="_blank">https://hugeconvention.kartra.com/page/hugerockstaradmin...</a></p><p>📍[51:17]&nbsp;Marketing Homework: Do you have a follow up? Do you have an automated review process? How are you building raving fans?</p><p>📍[54:05]Finance Homework: Building out a KPI dashboard with your Admin to help empower them to make more sales....</p><p>📍[54:57]Systems Homework: What are the important documents and systems that you need to have in one place for yourself &amp; your admin</p><p>📍[55:41]People Homework: Build out a positive employee newsletter</p><p>📍[56:37]Jonathan Homework: Defining and articulating your why</p><p>📍[57:09]Simon Sinek "Start with Why"&nbsp;<a href="https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en&amp;fbclid=IwAR0cFbxCnkXeqlMcH24EHSKI2ks5OvMTbZr5alNRGozMvCRdxXf8-oi9txM" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../simon_sinek_how_great_leaders...</a></p><p>📍[58:09E]Email Jonathan - Jonathan@thehugeconvention.com</p><p>"Quote of the Week"</p><p>If you work for and eventually lead a company, understand that companies have multiple stakeholders including employees, customers, business partners and the communities within which they operate.</p><p>-Don Tapscott</p><p>Resources</p><p>Jonathan Maynard: h<a href="about:blank" rel="noopener noreferrer" target="_blank">ttps://reddoorprowash.com</a>/</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p>Business owner, entrepreneur and problem solver, Jonathan owns Red Door Unlimited serves as the holding company for several brands such as Red Door Pro Wash, Virginia Christmas Lights, Company180, DuraCoat &amp; Sun Hands Media.</p><p>Time Stamps:</p><p>📍[4:21]&nbsp;Marketing: Let's talk about the customer journey...</p><p>📍[7:25]&nbsp;The Power of a Monthly Newsletter</p><p>📍[7:45]Asking for the referral as a Marketing Touch...</p><p>📍[8:09]Jonathan's company nurtures the customer for 36 months by providing value...</p><p>📍[9:41]&nbsp;The value of a follow up phone call after each job</p><p>📍[12:41]&nbsp;How often does Jonathan change his follow up sequence &amp; newsletter.</p><p>📍[16:53]The newsletter does increase his sales after it's been sent... Consistency is key!</p><p>📍[18:57]Join us March 10-11, 2022 in Nashville!&nbsp;<a href="https://hugeconvention.kartra.com/page/hugerockstaradmin?fbclid=IwAR3QnvmM6ATxRs7dPgQ49emNL8Mvel9lCrhviuhu7n2wFsrYMnKZwuxU_9c" rel="noopener noreferrer" target="_blank">https://hugeconvention.kartra.com/page/hugerockstaradmin</a></p><p>📍[25:45]Does your Admin have a scoreboard in your company?</p><p>📍[28:57]&nbsp;How does Jonathan evaluate business investment opportunities?</p><p>📍[29:33]&nbsp;Is the business self-sufficient independent of the owner? Is the customer list diverse? Is the company profitable?</p><p>📍[31:05]How to address employee churn - especially in the admin role....</p><p>📍[31:45]Training Admins how to systematize their job &amp; duplicate themselves...</p><p>📍[33:49]What should be on your company dashboard?</p><p>📍[34:05]&nbsp;What is the ideal schedule for an admin training</p><p>📍[36:45]&nbsp;How important is your admin's role in your employee engagement?</p><p>📍[40:13]Pivoting your monthly newsletter to be an employee engagement tool</p><p>📍[40:53]Pivoting your customer journey cycle to enhance your employee journey...</p><p>📍[41:29]Friday treats!&nbsp;</p><p>📍[47:01]March 10 &amp; 11th in Nashville, TN</p><p>📍[48:13]<a href="https://hugeconvention.kartra.com/page/hugerockstaradmin?fbclid=IwAR1bEJGhzDA9rLloFHck5WXjGh-SW4fQXGPSXkg2xrA9eWAS4B9yV8YU65U" rel="noopener noreferrer" target="_blank">https://hugeconvention.kartra.com/page/hugerockstaradmin...</a></p><p>📍[51:17]&nbsp;Marketing Homework: Do you have a follow up? Do you have an automated review process? How are you building raving fans?</p><p>📍[54:05]Finance Homework: Building out a KPI dashboard with your Admin to help empower them to make more sales....</p><p>📍[54:57]Systems Homework: What are the important documents and systems that you need to have in one place for yourself &amp; your admin</p><p>📍[55:41]People Homework: Build out a positive employee newsletter</p><p>📍[56:37]Jonathan Homework: Defining and articulating your why</p><p>📍[57:09]Simon Sinek "Start with Why"&nbsp;<a href="https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action?language=en&amp;fbclid=IwAR0cFbxCnkXeqlMcH24EHSKI2ks5OvMTbZr5alNRGozMvCRdxXf8-oi9txM" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../simon_sinek_how_great_leaders...</a></p><p>📍[58:09E]Email Jonathan - Jonathan@thehugeconvention.com</p><p>"Quote of the Week"</p><p>If you work for and eventually lead a company, understand that companies have multiple stakeholders including employees, customers, business partners and the communities within which they operate.</p><p>-Don Tapscott</p><p>Resources</p><p>Jonathan Maynard: h<a href="about:blank" rel="noopener noreferrer" target="_blank">ttps://reddoorprowash.com</a>/</p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p><a href="https://qualitydrivensoftware.com/2022-conference/?fbclid=IwAR165RXvgCEXIujD-RaSN3cISkrkI9yyOK9LHt9jpIKu5KJfJ3LCYHWEYKw" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2022-conference/</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-87-jonathan-maynard]]></link><guid isPermaLink="false">041b2f98-ccde-4069-a9dd-ad0aea21f94b</guid><itunes:image href="https://artwork.captivate.fm/741c205a-8e7b-4b13-9e10-54cb2b2defc4/A0Sektjq8sIUe7FjBrKE7qTm.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 07 Feb 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c53bfa7f-2a7c-442f-85ae-c30237e4c12b/e-86-jonathan.mp3" length="145480845" type="audio/mpeg"/><itunes:duration>01:00:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>38</itunes:episode><itunes:season>2</itunes:season><podcast:episode>38</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.86 Gosia Baran</title><itunes:title>E.86 Gosia Baran</itunes:title><description><![CDATA[<p>After working in the corporate world for a few years, she was laid off after the events of 9/11. </p><p>Having an 8-month-old son, Gosia chose not to go back to the corporate world but to open her own business.  She had the desire of helping people; in the corporate world helping others was not the priority. </p><p>In November 2001, Helping Hands was born. </p><p>Today, Helping Hands is stronger than ever, employing over 50 cleaning technicians that includes 5 office staff, and 3 field supervisors servicing residential and commercial clients in the Chicagoland area. She also is a cofounder/partner of PCT Janitorial Services, with the primary focus on disinfecting large facilities throughout the country and a cofounder with RJ Patel of Cleaning Business Coaching, helping residential business owners learn how to add commercial cleaning to existing residential business. Her hobbies are cooking, reading and traveling.  Owning her own business allows her to spend time with family, go on at least 4 vacations a year and travel to coach other businesses while her business is successfully running in Chicago.</p><p><strong>Time Stamps: </strong></p><p>📍[5:10]Marketing: Gosia's origination story about guerilla marketing</p><p>📍[8:13]Marketing: The transition from flyers to yellow pages to google ads</p><p>📍[8:38]Transitioning from Traditional Marketing to Internal Marketing in a labor crisis</p><p>📍[10:32]Marketing: the value of blog posting. Gosia does 2 blog posts per week and is averaging 200 leads per month</p><p>📍[12:49]Gosia's Marketing Plan Transformation: paper marketing, google ads, seo to blog posts....</p><p>📍[14:09]Here is an example Gosia's blog post from January:&nbsp;<a href="https://helpinghandscleaningservices.com/how-to-remove-sticker-residue-without-a-fuss/?fbclid=IwAR0Dw5idKPxQOa2lsmgsIjT4sw8itvO-b5XlrEQ3Pz9NPHp2BzWBkW3bT8Y" rel="noopener noreferrer" target="_blank">https://helpinghandscleaningservices.com/how-to-remove.../</a></p><p>📍[15:07]Quarterly strategic planning... Revenue goals, client needs, staffing needs, revenue per employee, etc.</p><p>📍[16:34]Cueing up a waiting list. She enters every single lead in her database even though she's at capacity</p><p>📍[19:38]Reorganizaiton of her company structure shifting from teams to solo cleaners. She's trying to squeeze in more jobs by optimizing her jobs based on where the cleaners live.</p><p>📍[22:19]The transition from corporate america to self-employment</p><p>📍[23:36]What Gosia brought from a large law firm to her small business through job titles and descriptions.</p><p>📍[24:29]Being able to own your role...</p><p>📍[27:12]She started another branch in Texas because she loved the city and she had a key staff member there. She started that branch last spring but has put it on pause</p><p>📍[27:33]How Gosia runs remote staff with her sales person living several states away</p><p>📍[30:15]Fun story how martha lost her kids canvassing neighborhoods with flyers in the early days and developed her first pay for performance system on her children</p><p>📍[32:13]How Gosia does her weekly stat meetings on Wednesdays. She has a full agenda that is prepared the day before. 1. Share a positive thought from the week 2. Review mission, vision and values 3. Review goals from past week 4. Review each team members weekly score cards</p><p>📍[34:00]Renee O'Brien meets with every department every other week</p><p>📍[34:15]Management staff is on a profit sharing program</p><p>📍[35:03]Everyone has a job that has to work together (sales, recruiting, production, quality control, etc).</p><p>📍[35:24]The leadership team are bonused based on growth</p><p>📍[36:30]She wants to grow 45%. They come up with special treats for hitting goals (spa, dinner, weekend getaway, etc)</p><p>📍[37:49]Last year her goal was 20% and they hit 27% and they earned a spa day</p><p>📍[38:47]<a...]]></description><content:encoded><![CDATA[<p>After working in the corporate world for a few years, she was laid off after the events of 9/11. </p><p>Having an 8-month-old son, Gosia chose not to go back to the corporate world but to open her own business.  She had the desire of helping people; in the corporate world helping others was not the priority. </p><p>In November 2001, Helping Hands was born. </p><p>Today, Helping Hands is stronger than ever, employing over 50 cleaning technicians that includes 5 office staff, and 3 field supervisors servicing residential and commercial clients in the Chicagoland area. She also is a cofounder/partner of PCT Janitorial Services, with the primary focus on disinfecting large facilities throughout the country and a cofounder with RJ Patel of Cleaning Business Coaching, helping residential business owners learn how to add commercial cleaning to existing residential business. Her hobbies are cooking, reading and traveling.  Owning her own business allows her to spend time with family, go on at least 4 vacations a year and travel to coach other businesses while her business is successfully running in Chicago.</p><p><strong>Time Stamps: </strong></p><p>📍[5:10]Marketing: Gosia's origination story about guerilla marketing</p><p>📍[8:13]Marketing: The transition from flyers to yellow pages to google ads</p><p>📍[8:38]Transitioning from Traditional Marketing to Internal Marketing in a labor crisis</p><p>📍[10:32]Marketing: the value of blog posting. Gosia does 2 blog posts per week and is averaging 200 leads per month</p><p>📍[12:49]Gosia's Marketing Plan Transformation: paper marketing, google ads, seo to blog posts....</p><p>📍[14:09]Here is an example Gosia's blog post from January:&nbsp;<a href="https://helpinghandscleaningservices.com/how-to-remove-sticker-residue-without-a-fuss/?fbclid=IwAR0Dw5idKPxQOa2lsmgsIjT4sw8itvO-b5XlrEQ3Pz9NPHp2BzWBkW3bT8Y" rel="noopener noreferrer" target="_blank">https://helpinghandscleaningservices.com/how-to-remove.../</a></p><p>📍[15:07]Quarterly strategic planning... Revenue goals, client needs, staffing needs, revenue per employee, etc.</p><p>📍[16:34]Cueing up a waiting list. She enters every single lead in her database even though she's at capacity</p><p>📍[19:38]Reorganizaiton of her company structure shifting from teams to solo cleaners. She's trying to squeeze in more jobs by optimizing her jobs based on where the cleaners live.</p><p>📍[22:19]The transition from corporate america to self-employment</p><p>📍[23:36]What Gosia brought from a large law firm to her small business through job titles and descriptions.</p><p>📍[24:29]Being able to own your role...</p><p>📍[27:12]She started another branch in Texas because she loved the city and she had a key staff member there. She started that branch last spring but has put it on pause</p><p>📍[27:33]How Gosia runs remote staff with her sales person living several states away</p><p>📍[30:15]Fun story how martha lost her kids canvassing neighborhoods with flyers in the early days and developed her first pay for performance system on her children</p><p>📍[32:13]How Gosia does her weekly stat meetings on Wednesdays. She has a full agenda that is prepared the day before. 1. Share a positive thought from the week 2. Review mission, vision and values 3. Review goals from past week 4. Review each team members weekly score cards</p><p>📍[34:00]Renee O'Brien meets with every department every other week</p><p>📍[34:15]Management staff is on a profit sharing program</p><p>📍[35:03]Everyone has a job that has to work together (sales, recruiting, production, quality control, etc).</p><p>📍[35:24]The leadership team are bonused based on growth</p><p>📍[36:30]She wants to grow 45%. They come up with special treats for hitting goals (spa, dinner, weekend getaway, etc)</p><p>📍[37:49]Last year her goal was 20% and they hit 27% and they earned a spa day</p><p>📍[38:47]<a href="https://qualitydrivensoftware.com/2022-conference/?fbclid=IwAR165RXvgCEXIujD-RaSN3cISkrkI9yyOK9LHt9jpIKu5KJfJ3LCYHWEYKw" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2022-conference/</a></p><p>📍[40:35]Marketing Homework: Review your marketing budget to see if you can do a lower spend and still get results...</p><p>📍[43:54]Finance Homework: Review how many clients you need to hit your goal and if there's a more creative way to get to your goal differently than how you've done it before</p><p>📍[44:37]System Homework: Review your labor efficiency. Can you minimize your drive time by doing things a bit differently? And increase your capacity with what you have</p><p>📍&nbsp;[46:22]People Homework: Get creative with your management incentives... Have a regular weekly management meeting with goals and incentives and incorporate in the reward (even if you're a management team of one).</p><p>📍[47:16]Gosia Homework: Look at your numbers....</p><p>📍[48:56]Using your numbers to review growth and inspire future growth</p><p>📍[50:32]Reach out to gosia. Her phone number is 630-967-4999 or find here at Helping Hands Cleaning Services Elmhurst</p><p>📍[51:02]"In life change is inevitable, in business change is vital."</p><p><strong>Resources:</strong></p><p>Gosia Baran : &nbsp;<a href="https://helpinghandscleaningservices.com/how-to-remove-sticker-residue-without-a-fuss/?fbclid=IwAR0Dw5idKPxQOa2lsmgsIjT4sw8itvO-b5XlrEQ3Pz9NPHp2BzWBkW3bT8Y" rel="noopener noreferrer" target="_blank">https://helpinghandscleaningservices.com/how-to-remove.../</a> , </p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p><a href="https://qualitydrivensoftware.com/2022-conference/?fbclid=IwAR165RXvgCEXIujD-RaSN3cISkrkI9yyOK9LHt9jpIKu5KJfJ3LCYHWEYKw" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2022-conference/</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-86-gosia-baran]]></link><guid isPermaLink="false">463c2556-1c8d-4940-89b3-f38af1551d52</guid><itunes:image href="https://artwork.captivate.fm/d0d0b369-4b86-4db6-93ce-abe895bbbcb8/yBXBf620y12ijkc9HBnV8ffG.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 31 Jan 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/465a8046-19c3-43b2-be8e-668b7918f6a6/e-86.mp3" length="124214565" type="audio/mpeg"/><itunes:duration>51:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>37</itunes:episode><itunes:season>2</itunes:season><podcast:episode>37</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.85 AC Lockyer</title><itunes:title>E.85 AC Lockyer</itunes:title><description><![CDATA[<p>Born September 26th, 1969 in Miami, Florida, AC Lockyer a third-generation service business entrepreneur. AC is largely accredited for the professional development of the industry known as soft washing.</p><p>In 1991 AC started a company named Mallard Systems that grew to $4.8 million dollars in revenues, having three branches in Florida and supporting 36 trucks. In 2010 AC started SoftWash Systems, a soft washing supply company specializing in equipment, chemicals, education and support for soft washing businesses. That company has grown to exceed 220 in-network companies, operating in nine countries worldwide, producing in excess of $50 million dollars of soft washing revenues each year.</p><p><br></p><p>AC's passion is fishing. In the early 2000’s while owning his turnkey soft wash cleaning company, AC decided to become a professional tournament fisherman.  In 2006 AC achieved a life-long dream by entering the Redfish Tour with his fishing partner Thresher Klier. In their rookie season, AC and Thresher won the Redfish Tour National Championship. </p><p><br></p><p>AC is firstly a Christ follower and then husband to his wife Karen and father of Lauren his daughter and AJ his son. Though faith plays a significant role in AC’s life, AC endeavors to be the Christian people are not expecting. Striving to be God centered and investing in others without being religious.</p><p><br></p><p>Today AC leads Droplet International, a business holdings company that has holdings in the US and abroad with great brands like SoftWash Systems, Disruptor Manufacturing, Phantom Window Works,  and Bright &amp; Blue Pool Service. AC travels the world mentoring businesses and speaking at various conferences, growing micro economies and encouraging business development world-wide.</p><p><br></p><p>Competitive public and extemporaneous speaking 1984 - 1988 FFA. Church organizations 1984 - 2020. Seminar speaking 1992 - 2020. SoftWash Systems Educational Director 2010 - 2020 (32 events each year), Ziglar Legacy Certified Coach 2019. UAMCC Vendor of the Year, PWNA Joe Walters Award Recipient. Florida 100 Company 1998 &amp; 1999, Central Florida Up &amp; Comer 2000. Contributing Author, The WOW Factor 2019.</p><p><br></p><p>PWNA, SoftWash Systems, Howard Partridge, Softwashapolooza, The Tide Rises in England &amp; AC Lockyer’s ProBizGuide True North POD CAST.</p><p><br></p><p> ac@softwashsystems.com </p><p><strong>Time Stamps:</strong></p><p>📍[6:12]Marketing: How AC disrupted the pressure washing industry with soft-washing...</p><p>📍[8:09]Marketing: How AC differentiated himself so that it didn't come down to price and how he leveraged it to bring in higher prices</p><p>📍[9:37]Book Rec: "Get Different" by Mike Michalowicz&nbsp;<a href="https://gogetdifferent.com/?fbclid=IwAR2ieNZjaevo9njsZN4tEAotr1gM3NXJhjriP86CubAf4jA8DOqd345A5Rk" rel="noopener noreferrer" target="_blank">https://gogetdifferent.com/</a></p><p>📍[10:31]Marketing: The value of rebranding</p><p>📍[11:43]30% INCREASE in sales just from the rebrand!</p><p>📍[13:16]How 3 small tweaks at a 30% increase each can double a company in one year..</p><p>📍[15:53]Math is like Jesus..... It will never leave you or forsake you! -AC Lockyer</p><p>📍[20:33]If you doubled your prices...how many customers would you lose?? If it's less than half....its time!</p><p>📍[32:18]Places to be disciplined... Payroll, Marketing and exercise delayed gratification</p><p>📍[33:08]Systems is a big buzz word... What does systems mean to AC?</p><p>📍[34:25]Can you teach someone how to do what you do in one hour?! If not, how can you get there?</p><p>📍[36:13]Employee systems, sales systems, production systems, marketing systems...</p><p>📍[36:30]Booked out more than 3 days? AC would put another truck on the road...</p><p>📍[37:51]Building systems so that nothing ever falls through the cracks?</p><p>📍[39:24]Kill it, grill it and put it on the table?</p><p>📍[41:16]The 5 Keys to Patterning Success" by AC Lockyer....]]></description><content:encoded><![CDATA[<p>Born September 26th, 1969 in Miami, Florida, AC Lockyer a third-generation service business entrepreneur. AC is largely accredited for the professional development of the industry known as soft washing.</p><p>In 1991 AC started a company named Mallard Systems that grew to $4.8 million dollars in revenues, having three branches in Florida and supporting 36 trucks. In 2010 AC started SoftWash Systems, a soft washing supply company specializing in equipment, chemicals, education and support for soft washing businesses. That company has grown to exceed 220 in-network companies, operating in nine countries worldwide, producing in excess of $50 million dollars of soft washing revenues each year.</p><p><br></p><p>AC's passion is fishing. In the early 2000’s while owning his turnkey soft wash cleaning company, AC decided to become a professional tournament fisherman.  In 2006 AC achieved a life-long dream by entering the Redfish Tour with his fishing partner Thresher Klier. In their rookie season, AC and Thresher won the Redfish Tour National Championship. </p><p><br></p><p>AC is firstly a Christ follower and then husband to his wife Karen and father of Lauren his daughter and AJ his son. Though faith plays a significant role in AC’s life, AC endeavors to be the Christian people are not expecting. Striving to be God centered and investing in others without being religious.</p><p><br></p><p>Today AC leads Droplet International, a business holdings company that has holdings in the US and abroad with great brands like SoftWash Systems, Disruptor Manufacturing, Phantom Window Works,  and Bright &amp; Blue Pool Service. AC travels the world mentoring businesses and speaking at various conferences, growing micro economies and encouraging business development world-wide.</p><p><br></p><p>Competitive public and extemporaneous speaking 1984 - 1988 FFA. Church organizations 1984 - 2020. Seminar speaking 1992 - 2020. SoftWash Systems Educational Director 2010 - 2020 (32 events each year), Ziglar Legacy Certified Coach 2019. UAMCC Vendor of the Year, PWNA Joe Walters Award Recipient. Florida 100 Company 1998 &amp; 1999, Central Florida Up &amp; Comer 2000. Contributing Author, The WOW Factor 2019.</p><p><br></p><p>PWNA, SoftWash Systems, Howard Partridge, Softwashapolooza, The Tide Rises in England &amp; AC Lockyer’s ProBizGuide True North POD CAST.</p><p><br></p><p> ac@softwashsystems.com </p><p><strong>Time Stamps:</strong></p><p>📍[6:12]Marketing: How AC disrupted the pressure washing industry with soft-washing...</p><p>📍[8:09]Marketing: How AC differentiated himself so that it didn't come down to price and how he leveraged it to bring in higher prices</p><p>📍[9:37]Book Rec: "Get Different" by Mike Michalowicz&nbsp;<a href="https://gogetdifferent.com/?fbclid=IwAR2ieNZjaevo9njsZN4tEAotr1gM3NXJhjriP86CubAf4jA8DOqd345A5Rk" rel="noopener noreferrer" target="_blank">https://gogetdifferent.com/</a></p><p>📍[10:31]Marketing: The value of rebranding</p><p>📍[11:43]30% INCREASE in sales just from the rebrand!</p><p>📍[13:16]How 3 small tweaks at a 30% increase each can double a company in one year..</p><p>📍[15:53]Math is like Jesus..... It will never leave you or forsake you! -AC Lockyer</p><p>📍[20:33]If you doubled your prices...how many customers would you lose?? If it's less than half....its time!</p><p>📍[32:18]Places to be disciplined... Payroll, Marketing and exercise delayed gratification</p><p>📍[33:08]Systems is a big buzz word... What does systems mean to AC?</p><p>📍[34:25]Can you teach someone how to do what you do in one hour?! If not, how can you get there?</p><p>📍[36:13]Employee systems, sales systems, production systems, marketing systems...</p><p>📍[36:30]Booked out more than 3 days? AC would put another truck on the road...</p><p>📍[37:51]Building systems so that nothing ever falls through the cracks?</p><p>📍[39:24]Kill it, grill it and put it on the table?</p><p>📍[41:16]The 5 Keys to Patterning Success" by AC Lockyer. New book coming out in March!</p><p>📍[42:58]AC has a director for every part of his company, he has scoreboards up, so that he can lead, and his people can self-manage</p><p>📍[45:19]4 Disciplines of Execution"&nbsp;<a href="https://www.goodreads.com/book/show/13260184-the-4-disciplines-of-execution?fbclid=IwAR2_0jV9IQmt_QIMKcAG1sBikN0r5BZoNIuv2sB-j9cWXLXDiTx0FQvoexA" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../13260184-the-4-disciplines...</a></p><p>📍[46:00]Traction" by Gino Wickman&nbsp;<a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR38GhmZZKOo-BkZHW-32tqXxuthFGFK6Yk5VejktuQgPrdvKunKTNUNjzs" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a></p><p>📍[48:05]When AC thinks about Employee Systems... He thinks of Carrots on poles... He would run 5 contests every week with $50 cash.</p><p>📍[50:11]You have to have a scoreboard that your team can see!</p><p>📍[52:42]<a href="https://qualitydrivensoftware.com/2022-conference/?fbclid=IwAR1XY1Teo7uUVPKN70EYg_K6OIlyhnJZbQqh8Zc7OG_7WZ_aohe61FmqzJ0" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2022-conference/</a></p><p>📍[53:09]Coupon code to save $100: FC4B100</p><p>📍[55:21]Marketing Homework: Set a 15 minute timer and write out what makes your company different?</p><p>📍[56:54]Finance Homework: Raise your prices!</p><p>📍[57:31]Systems Homework: Set a timer for 5 minutes record your customer journey and use otter.ai to document it</p><p>📍[57:56]People Homework: Do you have a scoreboard for your management team &amp; field staff...</p><p>📍[58:23]AC Homework: Follow Up on ALL of your quotes. How many leads are you losing to your competitors?</p><p>📍[59:31]You're only losing 1 out of 10 of your clients to your competitors... You're losing to you...&nbsp;</p><p>📍[59:46]<a href="https://softwashsystems.com/?fbclid=IwAR0FdEgFh5GjFYn9c6CFAXC6pXTpypoabMw_G5_X_jLjknQvjeobHnd6lRs" rel="noopener noreferrer" target="_blank">https://softwashsystems.com/</a></p><p>📍[1:00:24]AC is creating 1,000 million dollar companies by 2040</p><p><strong>"Quote of the Day"</strong></p><p>'You've got to start with the customer experience and work back toward the technology – not the other way around.  – Steve Jobs (Apple Founder)</p><p>Resources</p><p>Ac Lockyer:</p><p><a href="https://gogetdifferent.com/?fbclid=IwAR2ieNZjaevo9njsZN4tEAotr1gM3NXJhjriP86CubAf4jA8DOqd345A5Rk" rel="noopener noreferrer" target="_blank">https://gogetdifferent.com/</a> , <a href="https://www.goodreads.com/book/show/13260184-the-4-disciplines-of-execution?fbclid=IwAR2_0jV9IQmt_QIMKcAG1sBikN0r5BZoNIuv2sB-j9cWXLXDiTx0FQvoexA" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../13260184-the-4-disciplines...</a> , <a href="https://www.goodreads.com/book/show/8549192-traction?fbclid=IwAR38GhmZZKOo-BkZHW-32tqXxuthFGFK6Yk5VejktuQgPrdvKunKTNUNjzs" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/8549192-traction</a> , <a href="https://qualitydrivensoftware.com/2022-conference/?fbclid=IwAR1XY1Teo7uUVPKN70EYg_K6OIlyhnJZbQqh8Zc7OG_7WZ_aohe61FmqzJ0" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2022-conference/</a></p><p>&nbsp;<a href="https://www.facebook.com/qualitydrivensoftware/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>,&nbsp;<a href="https://www.facebook.com/nicejobapp/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">NiceJob</a>&nbsp;&amp;&nbsp;<a href="https://www.facebook.com/sendjim/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ServiceMoxie</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-85-ac-lockyer]]></link><guid isPermaLink="false">8ea9f7bb-be32-41d4-9820-97ebfb2a97f9</guid><itunes:image href="https://artwork.captivate.fm/bef26a36-6167-4c12-811b-7c473df4f1d3/wXRUbgYBLbgjtwbjSppZcECc.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 24 Jan 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/36508891-a3e8-4a06-ba52-42302a69ce3d/e-85-ac-locyer-audio.mp3" length="152709501" type="audio/mpeg"/><itunes:duration>01:03:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>36</itunes:episode><itunes:season>2</itunes:season><podcast:episode>36</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.84 Curt Kempton</title><itunes:title>E.84 Curt Kempton</itunes:title><description><![CDATA[<p>Curt got his start in the field owning and operating a window cleaning &amp; pressure washing business. His passion for building systems had him working on and designing the early versions of ResponsiBid although he didn’t know it at the time. He has assembled a team of the most amazing people to join him on his crusade of creating the greatest selling tool for the home service industry. On this episode we get to discuss some of the new features ResponsiBid will be rolling out in 2022!</p><p><strong>Time Stamps</strong></p><p>📍[7:39]The difference between sales and marketing</p><p>📍[8:01]How to simplify your offerings to get your customers to YES</p><p>📍[8:23]How to automate the way you build your bundles...</p><p>📍[11:52]Building in recurring sales to your home service business</p><p>📍[30:11]Tracking your sales, average ticket &amp; conversion rate</p><p>📍[30:37]Systems, Speed &amp; Savings</p><p>📍[34:47]Extra plugins to ResponsiBid.... Most CRMs,&nbsp;<a href="https://www.facebook.com/qualitydrivensoftware/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>,&nbsp;<a href="https://www.facebook.com/nicejobapp/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">NiceJob</a>&nbsp;&amp;&nbsp;<a href="https://www.facebook.com/sendjim/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ServiceMoxie</a></p><p>📍[38:06]CrewCal - uses calendaring intelligence to optimize your routes...</p><p>📍[41:32]How to plugin technology to replace one of your hats...</p><p>📍[44:41]How to help your office manager/sales person to have confidence in your pricing</p><p>📍[47:16]How Responsibid helps your Office and the owner juggle all of the hats and build out a system.</p><p>📍[50:06]How Responsibid gets rid of the need for in person estimates</p><p>📍[51:44]Give everyone in your company the same script so that they can spread the same message...</p><p>📍[57:00]A ho-hum culture = a toxic culture</p><p>📍[1:02:54]Check out&nbsp;<a href="https://www.facebook.com/nicejobapp/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">NiceJob</a>&nbsp;<a href="https://get.nicejob.com/?fbclid=IwAR3Z2ept25N_4uk0HO_wV03Jgyq2lqW7X_-VAFsxjHwpSPn0TMqzBJjIY20" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a>&nbsp;use coupon code FC4B for $50 off</p><p>📍[1:03:54]Check out&nbsp;<a href="https://www.facebook.com/responsibid/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ResponsiBid</a>&nbsp;<a href="http://get.responsi.bid/pinkcallers?fbclid=IwAR1gOemdbUKPEbBxsHRfZluP-CzXKtDuoPFS_YLjVFyXHothjPWQMCTB2e0" rel="noopener noreferrer" target="_blank">get.responsi.bid/pinkcallers</a>&nbsp;(Michelle's affiliate link)</p><p>📍[1:08:34]<a href="https://symphosize.com/responsicon/?fbclid=IwAR0uD_RZUyfTgdMDgvu_wcp0ZgDZpe_iU_e64XtbSTD1W1zDw_Y9zt2-IDQ" rel="noopener noreferrer" target="_blank">https://symphosize.com/responsicon/</a></p><p><strong>"Quote of the...]]></description><content:encoded><![CDATA[<p>Curt got his start in the field owning and operating a window cleaning &amp; pressure washing business. His passion for building systems had him working on and designing the early versions of ResponsiBid although he didn’t know it at the time. He has assembled a team of the most amazing people to join him on his crusade of creating the greatest selling tool for the home service industry. On this episode we get to discuss some of the new features ResponsiBid will be rolling out in 2022!</p><p><strong>Time Stamps</strong></p><p>📍[7:39]The difference between sales and marketing</p><p>📍[8:01]How to simplify your offerings to get your customers to YES</p><p>📍[8:23]How to automate the way you build your bundles...</p><p>📍[11:52]Building in recurring sales to your home service business</p><p>📍[30:11]Tracking your sales, average ticket &amp; conversion rate</p><p>📍[30:37]Systems, Speed &amp; Savings</p><p>📍[34:47]Extra plugins to ResponsiBid.... Most CRMs,&nbsp;<a href="https://www.facebook.com/qualitydrivensoftware/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>,&nbsp;<a href="https://www.facebook.com/nicejobapp/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">NiceJob</a>&nbsp;&amp;&nbsp;<a href="https://www.facebook.com/sendjim/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ServiceMoxie</a></p><p>📍[38:06]CrewCal - uses calendaring intelligence to optimize your routes...</p><p>📍[41:32]How to plugin technology to replace one of your hats...</p><p>📍[44:41]How to help your office manager/sales person to have confidence in your pricing</p><p>📍[47:16]How Responsibid helps your Office and the owner juggle all of the hats and build out a system.</p><p>📍[50:06]How Responsibid gets rid of the need for in person estimates</p><p>📍[51:44]Give everyone in your company the same script so that they can spread the same message...</p><p>📍[57:00]A ho-hum culture = a toxic culture</p><p>📍[1:02:54]Check out&nbsp;<a href="https://www.facebook.com/nicejobapp/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">NiceJob</a>&nbsp;<a href="https://get.nicejob.com/?fbclid=IwAR3Z2ept25N_4uk0HO_wV03Jgyq2lqW7X_-VAFsxjHwpSPn0TMqzBJjIY20" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a>&nbsp;use coupon code FC4B for $50 off</p><p>📍[1:03:54]Check out&nbsp;<a href="https://www.facebook.com/responsibid/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ResponsiBid</a>&nbsp;<a href="http://get.responsi.bid/pinkcallers?fbclid=IwAR1gOemdbUKPEbBxsHRfZluP-CzXKtDuoPFS_YLjVFyXHothjPWQMCTB2e0" rel="noopener noreferrer" target="_blank">get.responsi.bid/pinkcallers</a>&nbsp;(Michelle's affiliate link)</p><p>📍[1:08:34]<a href="https://symphosize.com/responsicon/?fbclid=IwAR0uD_RZUyfTgdMDgvu_wcp0ZgDZpe_iU_e64XtbSTD1W1zDw_Y9zt2-IDQ" rel="noopener noreferrer" target="_blank">https://symphosize.com/responsicon/</a></p><p><strong>"Quote of the week"</strong></p><p>Know what your customers want most and what your company does best. Focus on where those two meet.</p><p>Curt Kempton - <a href="https://symphosize.com/responsicon/?fbclid=IwAR0uD_RZUyfTgdMDgvu_wcp0ZgDZpe_iU_e64XtbSTD1W1zDw_Y9zt2-IDQ" rel="noopener noreferrer" target="_blank">https://symphosize.com/responsicon/</a> , <a href="https://www.facebook.com/responsibid/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ResponsiBid</a>&nbsp;<a href="http://get.responsi.bid/pinkcallers?fbclid=IwAR1gOemdbUKPEbBxsHRfZluP-CzXKtDuoPFS_YLjVFyXHothjPWQMCTB2e0" rel="noopener noreferrer" target="_blank">get.responsi.bid/pinkcallers</a>&nbsp; </p><p>&nbsp;<a href="https://www.facebook.com/qualitydrivensoftware/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>,&nbsp;<a href="https://www.facebook.com/nicejobapp/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">NiceJob</a>&nbsp;&amp;&nbsp;<a href="https://www.facebook.com/sendjim/?__cft__[0]=AZUYCQYB2w-UUEjYyy6QdaGaz0jJEfHD-oMJZ8nK25amQL7ReJZnIX2A-nLnxloSmtsi3r8a4sxGt_j1i6nD9kBGQiPvA735XggKy41slAxLTWHAsup-K-AQfOqngDAscHYQ31apTIU8TbiN9oiy7MAaboSP2DOLr5Usd2f5-qY2dpRDcRuvy_iWtaZaKFfjNWE&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">ServiceMoxie</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-84-curt-kempton]]></link><guid isPermaLink="false">d538f400-ef48-4113-b6ab-16ff314e49ce</guid><itunes:image href="https://artwork.captivate.fm/47a646c1-075b-443a-bcda-cac78a653b32/iuIFULOORPrwVU5yXuHEJQt8.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 17 Jan 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5d2f4545-10cc-49f5-ae6b-bc04cd624a8e/e84-kurt.mp3" length="166671957" type="audio/mpeg"/><itunes:duration>01:09:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>35</itunes:episode><itunes:season>2</itunes:season><podcast:episode>35</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.83 Travis Rosbach</title><itunes:title>E.83 Travis Rosbach</itunes:title><description><![CDATA[<p><strong>Capt. Rosbach</strong> has spent the last thirty years studying and practicing all things business, and the previous ten years as an advisor, consultant, public speaker, and business coach to a wide range of industries, celebrities, individuals and even countries. He not only shares his tradecraft with others but also practices it in the many startup's he is currently involved in.  He is the founder of Hydro Flask and other highly successful business endeavors. Prior to entrepreneurship, Mr. Rosbach was a SCUBA dive Master/Instructor (PADI 158190), US Merchant Marine Boat Captain (50 Tons), Commercial Airline Pilot (ATP), and was/is a world explorer.</p><p><strong>Time Stamp: </strong></p><p>📍[0:00] “Don't sit and wait for the opportunities to come, get up and make them.” Madam C J Walker</p><p>📍[9:37]Marketing: What are your favorite guerilla marketing tactics?</p><p>📍[11:27]Marketing: Facebook groups, door hangers, t-shirts, etc</p><p>📍[13:20]Marketing: Printed materials on doors &amp; cars and spreading by word of mouth....</p><p>📍[14:45]Differences between marketing a product and a service.... To market a product you have to get the product into as many hands as possible. This is also true with services. Influencers can help you spread your message.</p><p>📍[16:56]Identifying influencers as your target clients.... You're looking for the sneezers who give referrals generously!&nbsp;</p><p>📍[18:27]<a href="https://get.nicejob.com/?fbclid=IwAR1-R8iqmc67rs3o2aGtzZJNYcKZizUq8PHYK1tJy6gI8PnFbqhlOY4SSx8" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>📍[18:58]FC4B $50</p><p>📍[35:40]How to go from 3,000 to 1,000,000 units in sales in less than 3 years</p><p>📍[36:23]Travis loves helping well-funded start ups</p><p>📍[38:21]Travis says no more than he says yes</p><p>📍[38:53]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p>📍[40:06]<a href="https://drinkboxt.com/?fbclid=IwAR21M04yFgw_HOaMkaM1ivyNrUtcYFg5xAmq61LcJ__u2d2aWPrV8_6FuWU" rel="noopener noreferrer" target="_blank">https://drinkboxt.com/</a></p><p>📍[42:07]Travis offers to help be an entrepreneurial idea filter and will share his 4 month step-by-step process to help bring an idea to life.</p><p>📍[43:27]Reach out to Travis at&nbsp;<a href="https://www.tumalogroup.com/?fbclid=IwAR0Nw4h1AUc0r6rhKhgDPnWqy_IwUCChoxNIntvcdBUOV5259BxYCBMrMFc" rel="noopener noreferrer" target="_blank">https://www.tumalogroup.com/</a></p><p>📍[45:02]How to take a vision to a business to a lifestyle....</p><p>📍[45:57]How Travis funds his travel addiction through his passions (pilot, captain, entrepreneur...)</p><p>📍[52:51]Marketing Homework: Find a way to guerilla market your company.</p><p>📍[55:01]Finance Homework: Go back to your why...</p><p>📍[55:28]Systems Homework: Reach out to Travis if you need help troubleshooting a problem in your business</p><p>📍[55:34]<a href="https://www.tumalogroup.com/?fbclid=IwAR3ys_cugNhdSacdy7dH-3WvBq-GPoODrkbHTq1NZkUJaxMVnk3MvjN2hkQ" rel="noopener noreferrer" target="_blank">https://www.tumalogroup.com/</a> , </p><p>📍[56:22]People Homework: Think about what you were doing 5 years ago vs what you're doing now? And project 5 years in the future... How does that feel?</p><p>📍[56:47]<a href="https://www.ted.com/talks/simon_sinek_how_to_discover_your_why_in_difficult_times?fbclid=IwAR3-J6NQ818v2GM2D_OLdAbNXHmSpn26qcx71dG9KoXAJoRqOM1sTeQs9v4" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../simon_sinek_how_to_discover_your...</a></p><p>📍[57:02]Travis's Homework: Do Good &amp; Be Good!</p><p><strong>Quote of the day!</strong></p><p><strong>“Don't sit and wait for the opportunities to come, get up and make them.” Madam C J Walker</strong></p><p><strong>Resources</strong></p><p><a...]]></description><content:encoded><![CDATA[<p><strong>Capt. Rosbach</strong> has spent the last thirty years studying and practicing all things business, and the previous ten years as an advisor, consultant, public speaker, and business coach to a wide range of industries, celebrities, individuals and even countries. He not only shares his tradecraft with others but also practices it in the many startup's he is currently involved in.  He is the founder of Hydro Flask and other highly successful business endeavors. Prior to entrepreneurship, Mr. Rosbach was a SCUBA dive Master/Instructor (PADI 158190), US Merchant Marine Boat Captain (50 Tons), Commercial Airline Pilot (ATP), and was/is a world explorer.</p><p><strong>Time Stamp: </strong></p><p>📍[0:00] “Don't sit and wait for the opportunities to come, get up and make them.” Madam C J Walker</p><p>📍[9:37]Marketing: What are your favorite guerilla marketing tactics?</p><p>📍[11:27]Marketing: Facebook groups, door hangers, t-shirts, etc</p><p>📍[13:20]Marketing: Printed materials on doors &amp; cars and spreading by word of mouth....</p><p>📍[14:45]Differences between marketing a product and a service.... To market a product you have to get the product into as many hands as possible. This is also true with services. Influencers can help you spread your message.</p><p>📍[16:56]Identifying influencers as your target clients.... You're looking for the sneezers who give referrals generously!&nbsp;</p><p>📍[18:27]<a href="https://get.nicejob.com/?fbclid=IwAR1-R8iqmc67rs3o2aGtzZJNYcKZizUq8PHYK1tJy6gI8PnFbqhlOY4SSx8" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>📍[18:58]FC4B $50</p><p>📍[35:40]How to go from 3,000 to 1,000,000 units in sales in less than 3 years</p><p>📍[36:23]Travis loves helping well-funded start ups</p><p>📍[38:21]Travis says no more than he says yes</p><p>📍[38:53]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p>📍[40:06]<a href="https://drinkboxt.com/?fbclid=IwAR21M04yFgw_HOaMkaM1ivyNrUtcYFg5xAmq61LcJ__u2d2aWPrV8_6FuWU" rel="noopener noreferrer" target="_blank">https://drinkboxt.com/</a></p><p>📍[42:07]Travis offers to help be an entrepreneurial idea filter and will share his 4 month step-by-step process to help bring an idea to life.</p><p>📍[43:27]Reach out to Travis at&nbsp;<a href="https://www.tumalogroup.com/?fbclid=IwAR0Nw4h1AUc0r6rhKhgDPnWqy_IwUCChoxNIntvcdBUOV5259BxYCBMrMFc" rel="noopener noreferrer" target="_blank">https://www.tumalogroup.com/</a></p><p>📍[45:02]How to take a vision to a business to a lifestyle....</p><p>📍[45:57]How Travis funds his travel addiction through his passions (pilot, captain, entrepreneur...)</p><p>📍[52:51]Marketing Homework: Find a way to guerilla market your company.</p><p>📍[55:01]Finance Homework: Go back to your why...</p><p>📍[55:28]Systems Homework: Reach out to Travis if you need help troubleshooting a problem in your business</p><p>📍[55:34]<a href="https://www.tumalogroup.com/?fbclid=IwAR3ys_cugNhdSacdy7dH-3WvBq-GPoODrkbHTq1NZkUJaxMVnk3MvjN2hkQ" rel="noopener noreferrer" target="_blank">https://www.tumalogroup.com/</a> , </p><p>📍[56:22]People Homework: Think about what you were doing 5 years ago vs what you're doing now? And project 5 years in the future... How does that feel?</p><p>📍[56:47]<a href="https://www.ted.com/talks/simon_sinek_how_to_discover_your_why_in_difficult_times?fbclid=IwAR3-J6NQ818v2GM2D_OLdAbNXHmSpn26qcx71dG9KoXAJoRqOM1sTeQs9v4" rel="noopener noreferrer" target="_blank">https://www.ted.com/.../simon_sinek_how_to_discover_your...</a></p><p>📍[57:02]Travis's Homework: Do Good &amp; Be Good!</p><p><strong>Quote of the day!</strong></p><p><strong>“Don't sit and wait for the opportunities to come, get up and make them.” Madam C J Walker</strong></p><p><strong>Resources</strong></p><p><a href="https://get.nicejob.com/?fbclid=IwAR1-R8iqmc67rs3o2aGtzZJNYcKZizUq8PHYK1tJy6gI8PnFbqhlOY4SSx8" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>Travis Rosbach -  <a href="https://www.tumalogroup.com/" rel="noopener noreferrer" target="_blank">https://www.tumalogroup.com/</a> , <a href="https://drinkboxt.com/?fbclid=IwAR21M04yFgw_HOaMkaM1ivyNrUtcYFg5xAmq61LcJ__u2d2aWPrV8_6FuWU" rel="noopener noreferrer" target="_blank">https://drinkboxt.com/</a></p><p>Tay Meroni&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>]<a href="https://www.goodreads.com/book/show/641604.Purple_Cow?fbclid=IwAR2Iwet1__k1ywFZicVx8gqtiu0S1vbgL7Qd5zHKpyrCAv-iLac_l3k-xQ0" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/641604.Purple_Cow</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-83-travis-rosbach]]></link><guid isPermaLink="false">dbbec185-b1d9-4606-a2ae-b5fbe109e043</guid><itunes:image href="https://artwork.captivate.fm/fb4c7dec-812a-4526-a702-2c0d64a7ac98/m3eC-1V2NVE0hbZqkO-my5uo.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 10 Jan 2022 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d661f0d7-6f97-4e39-9821-649bff27ede8/e83-travis.mp3" length="140663496" type="audio/mpeg"/><itunes:duration>58:37</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>34</itunes:episode><itunes:season>2</itunes:season><podcast:episode>34</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.82 Aaron Gaynor</title><itunes:title>E.82 Aaron Gaynor</itunes:title><description><![CDATA[<p><strong>Aaron Gaynor</strong> is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. Aaron has grown his business of green plumbers to a team of 165+, doing over 30 Million in gross revenue - with 22% net profit. He has won multiple awards and recognition for his work, including the 2013 National Green Plumber of the Year award from Green Plumbers USA and a Special Award for Leadership from Columbus CEO magazine.  And enjoys inspiring others along his business journey.... from bankruptcy and living on his mom’s couch to reaching for his BHAG goal of 100 Million annual revenue with a target of 30% net profitability!  </p><p><strong>Time Stamps:</strong></p><p>📍[6:42]Marketing: Who makes up EcoPlumbers Marketing team? What are their roles?</p><p>📍[7:21]Marketing: LOVES having his marketing team in house because they really understand and love the brand.</p><p>📍[8:05]Marketing: How to launch a new service?</p><p>📍[9:54]Marketing: Leveraging his existing customer base for leads to launch a new service (outbound calls, emails, etc</p><p>📍[12:57]&nbsp;Marketing: What are the costs to bring in a new client when launching a new service? Is there a better way to leverage your existing customer base?</p><p>📍[15:21]<a href="http://nicejob.com/?fbclid=IwAR3Tr9DG3OKfC5l29ELvFC9F4wApSiQk7-ZmBnadnaom6V50JavT-LfEkLs" rel="noopener noreferrer" target="_blank">nicejob.com</a></p><p>📍[15:57]Coupon Code: FC4B</p><p>📍[19:09]Aaron waited until he owned 15% of the market share before he added on a new service</p><p>📍[21:45]Aaron explains his origin story</p><p>📍[25:33]10 yr, 3 yr, and 1 yr plan</p><p>📍[26:53]Next year 40 million, 3 yr 65 million. Adding HVAC next year</p><p>📍[27:53]he is aiming for a 30%-40% growth rate on average</p><p>📍[29:00]Aaron runs Traction EOS&nbsp;<a href="https://www.goodreads.com/book/show/22091581-traction?fbclid=IwAR3QUCS4_2YR7_ThIPEJWtFcq4aURwp7q1PlStZ5Fo2qLEF6tL9P12LZZWk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/22091581-traction</a></p><p>📍[29:05]Aaron highly recommends reading Think &amp; Grow Rich&nbsp;<a href="https://www.goodreads.com/book/show/30186948-think-and-grow-rich?fbclid=IwAR0JIUwUqUsvG-5_0jn9KtDQhRYfCwwPzRUMQLdWSv2l-Buer10SwRpORWA" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../30186948-think-and-grow-rich</a></p><p>📍[30:29]Aaron's website has a menu of options on his "Offers" page...&nbsp;<a href="https://www.ecoplumbers.com/special-plumbing-offers-coupons-discounts-columbus-oh/?fbclid=IwAR1VaN91C8RZrJYkfXPLtVLZsI9nE8cCjzCJ3sUpAnzB3G7wYkLtY6_2kI0" rel="noopener noreferrer" target="_blank">https://www.ecoplumbers.com/special-plumbing-offers.../</a></p><p>📍[31:09]Your price, is your price. You set the net profit goal so that you can grow and take care of your people...</p><p>📍[33:00]Being scared of pricing comes from the technician mindset - because you're not your ideal customer. No one should run a business that doesn't take care of yourself, your team and your community. Your company is worth it.</p><p>📍[33:22]Aaron has a goal that 50% of his calls be booked online.</p><p>📍[33:33]When was the last time you called to book a flight?!</p><p>📍[35:19]What roadblocks do you have up to make it hard for people to do business with you?</p><p>📍[38:31]People: He hopes for $200,000 in revenue per technician.</p><p>📍[38:46]People: He has his own trade school with 20 people graduating...</p><p>📍[40:37]People: His tradeschool runs for 16 weeks and the students get paid to go through the training, they have a guaranteed job at the end, and they get a brand new truck at the end of it...</p><p>📍[41:20]&nbsp;People: He's building out referral relationships for apprenticeships, and recruiting straight out of high school.</p><p>📍[44:30]&nbsp;People: Aaron sees EcoUniversity as a way to give back, and to keep recruiting for the trades...</p><p>📍[47:21]People:...]]></description><content:encoded><![CDATA[<p><strong>Aaron Gaynor</strong> is the owner and CEO of Eco Plumbers, a residential plumbing company with a full range of eco-friendly products and services. Aaron has grown his business of green plumbers to a team of 165+, doing over 30 Million in gross revenue - with 22% net profit. He has won multiple awards and recognition for his work, including the 2013 National Green Plumber of the Year award from Green Plumbers USA and a Special Award for Leadership from Columbus CEO magazine.  And enjoys inspiring others along his business journey.... from bankruptcy and living on his mom’s couch to reaching for his BHAG goal of 100 Million annual revenue with a target of 30% net profitability!  </p><p><strong>Time Stamps:</strong></p><p>📍[6:42]Marketing: Who makes up EcoPlumbers Marketing team? What are their roles?</p><p>📍[7:21]Marketing: LOVES having his marketing team in house because they really understand and love the brand.</p><p>📍[8:05]Marketing: How to launch a new service?</p><p>📍[9:54]Marketing: Leveraging his existing customer base for leads to launch a new service (outbound calls, emails, etc</p><p>📍[12:57]&nbsp;Marketing: What are the costs to bring in a new client when launching a new service? Is there a better way to leverage your existing customer base?</p><p>📍[15:21]<a href="http://nicejob.com/?fbclid=IwAR3Tr9DG3OKfC5l29ELvFC9F4wApSiQk7-ZmBnadnaom6V50JavT-LfEkLs" rel="noopener noreferrer" target="_blank">nicejob.com</a></p><p>📍[15:57]Coupon Code: FC4B</p><p>📍[19:09]Aaron waited until he owned 15% of the market share before he added on a new service</p><p>📍[21:45]Aaron explains his origin story</p><p>📍[25:33]10 yr, 3 yr, and 1 yr plan</p><p>📍[26:53]Next year 40 million, 3 yr 65 million. Adding HVAC next year</p><p>📍[27:53]he is aiming for a 30%-40% growth rate on average</p><p>📍[29:00]Aaron runs Traction EOS&nbsp;<a href="https://www.goodreads.com/book/show/22091581-traction?fbclid=IwAR3QUCS4_2YR7_ThIPEJWtFcq4aURwp7q1PlStZ5Fo2qLEF6tL9P12LZZWk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/22091581-traction</a></p><p>📍[29:05]Aaron highly recommends reading Think &amp; Grow Rich&nbsp;<a href="https://www.goodreads.com/book/show/30186948-think-and-grow-rich?fbclid=IwAR0JIUwUqUsvG-5_0jn9KtDQhRYfCwwPzRUMQLdWSv2l-Buer10SwRpORWA" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../30186948-think-and-grow-rich</a></p><p>📍[30:29]Aaron's website has a menu of options on his "Offers" page...&nbsp;<a href="https://www.ecoplumbers.com/special-plumbing-offers-coupons-discounts-columbus-oh/?fbclid=IwAR1VaN91C8RZrJYkfXPLtVLZsI9nE8cCjzCJ3sUpAnzB3G7wYkLtY6_2kI0" rel="noopener noreferrer" target="_blank">https://www.ecoplumbers.com/special-plumbing-offers.../</a></p><p>📍[31:09]Your price, is your price. You set the net profit goal so that you can grow and take care of your people...</p><p>📍[33:00]Being scared of pricing comes from the technician mindset - because you're not your ideal customer. No one should run a business that doesn't take care of yourself, your team and your community. Your company is worth it.</p><p>📍[33:22]Aaron has a goal that 50% of his calls be booked online.</p><p>📍[33:33]When was the last time you called to book a flight?!</p><p>📍[35:19]What roadblocks do you have up to make it hard for people to do business with you?</p><p>📍[38:31]People: He hopes for $200,000 in revenue per technician.</p><p>📍[38:46]People: He has his own trade school with 20 people graduating...</p><p>📍[40:37]People: His tradeschool runs for 16 weeks and the students get paid to go through the training, they have a guaranteed job at the end, and they get a brand new truck at the end of it...</p><p>📍[41:20]&nbsp;People: He's building out referral relationships for apprenticeships, and recruiting straight out of high school.</p><p>📍[44:30]&nbsp;People: Aaron sees EcoUniversity as a way to give back, and to keep recruiting for the trades...</p><p>📍[47:21]People: Even if building company culture is hard and it's not perfect - just do it.</p><p>📍[50:38]People: The importance of being open and transparent with his team about our shortcomings and struggles as a leader. A simple video owning how you have never led a team of this size, or never done this before but you're going to keep showing up</p><p>📍[51:02]People: Culture as a feeling... and it's one of the hardest things to scale</p><p>📍[51:22]People: As you get bigger - you get smaller - to keep that small family business feeling..</p><p>📍[52:55]Marketing Homework: What is your current marketshare?</p><p>📍[55:23]Finance Homework: Write down a 1 year, 3 year and 10 year goal</p><p>📍[55:40]System Homework: R&amp;D (rob &amp; duplicate) an offers page for your company</p><p>📍[56:48]People Homework: Take a pulse of your company culture. What is the feeling you get? Poor? Fair? Good? Excellent? Are you satisified, if not... Where are the holes?</p><p>📍[57:28]Aaron Homework: Find your why! What are you doing this business for? Who are you doing it for? Do you get energy from your why?! Get back in touch with your why?</p><p>📍[58:02]Own your goals... And figure out everything you need to do to grow into that goal..</p><p>📍[58:33]Go get Knowledge. Create a Strategy. Execute.</p><p>📍[59:25]Connect with Aaron on Linkedin or Email him at aaron@ecoplumbers.com</p><p><strong>"Quote of the week"</strong></p><p>Setting goals is the first step in turning the invisible into the visible</p><p><strong>Resources:</strong></p><p><strong>Aaron Gaynor&nbsp;&nbsp;</strong>with&nbsp;<a href="https://www.ecoplumbers.com/" rel="noopener noreferrer" target="_blank">EcoPlumbers</a></p><p><strong>Tay Meroni</strong>&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes</strong>&nbsp;(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers</strong>&nbsp;(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong>&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><a href="https://www.goodreads.com/book/show/30186948-think-and-grow-rich?ac=1&amp;from_search=true&amp;qid=6uosR7CLSS&amp;rank=3" rel="noopener noreferrer" target="_blank"><strong>Think &amp; Grow Rich</strong></a>&nbsp;by&nbsp;<strong>Napoleon HIll</strong></p><p><a href="https://www.goodreads.com/book/show/8549192-traction?ac=1&amp;from_search=true&amp;qid=hLut3Jqe89&amp;rank=3" rel="noopener noreferrer" target="_blank"><strong>Traction</strong></a>&nbsp;by&nbsp;<strong>Gino Wickman</strong></p><p><a href="https://get.nicejob.com/" rel="noopener noreferrer" target="_blank"><strong>NiceJob</strong></a></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-82-aaron-gaynor]]></link><guid isPermaLink="false">a07d3292-2ece-429e-b689-950b89e5ca96</guid><itunes:image href="https://artwork.captivate.fm/e1f0f749-467f-4753-be48-b55a5b1effe5/5jz7FidEOF0jXefvT1GAxIV9.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 13 Dec 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/83da25cf-3ce5-4a60-88d5-4edfa4304213/aaaron.mp3" length="145945425" type="audio/mpeg"/><itunes:duration>01:00:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>33</itunes:episode><itunes:season>2</itunes:season><podcast:episode>33</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.81 Chris Hunter</title><itunes:title>E.81 Chris Hunter</itunes:title><description><![CDATA[<p><strong>Time Stamps:</strong></p><p>📍[7:59]Marketing: "Bringing in a Heart of Service to Your business"</p><p>📍[10:27]&nbsp;Marketing: The importance of relationship marketing</p><p>📍[11:13]Marketing: 60+% of people choose a contractor because they are referred by someone else.</p><p>📍[12:54]Marketing: What would the responsibilities of a relationship marketer be and how can you afford it?</p><p>📍[14:52]Marketing: Being intentional with your marketing and your customers.</p><p>📍[15:37]<a href="https://www.goodreads.com/book/show/26058930-intentional-living?fbclid=IwAR1Tf-q8tdHdA1vrgsmZddVZHeJ9g8zmzEz4x6bRwd5p7pW5hN2f1i19CUM" rel="noopener noreferrer" target="_blank">Intentional Living</a></p><p>📍[18:57]Finances: Talking Strategic Planning</p><p>📍[19:21]Finance: Strategic Planning is the #1 thing a company should do. Devote 2 days to do next year's strategic plan</p><p>📍[19:42]&nbsp;Finances: Doing some strategic planning leads you to be more intentional about your business growth</p><p>📍[21:57]Step 1: Have someone else facilitate your strategic planning session</p><p>📍[22:49]Step 2: Have a peer join your session to challenge your thoughts.</p><p>📍[23:29]Bring in your goal numbers for the next year, then work backwards.</p><p>📍[24:24]<a href="https://www.goodreads.com/book/show/7108725-start-with-why?fbclid=IwAR1QLiLgwQAv5gjhmvSb0T76b3fYSTDw3-HRHQxs9WVNheKIgeR0B06M2Qs" rel="noopener noreferrer" target="_blank">Start with why</a></p><p>📍[26:17]Revisit your SMART goals (created from strategic planning session) at least quarterly</p><p>📍[30:13]<a href="https://get.nicejob.com/?fbclid=IwAR1lG8kaig3TIqBDVkKY5P-z591LBsY9jEDTc_UYv2K2v3bZMwUik1i-N7M" rel="noopener noreferrer" target="_blank">NiceJob</a></p><p>📍[30:19]Discount Code: FC4B</p><p>📍[31:10]&nbsp;Creating a culture of giving</p><p>📍[31:47]Whatever you give seems to come back 10-fold.... "Kindness, money, time, respect, teamwork, etc"</p><p>📍[32:08]Systems: R&amp;D - Rob &amp; Dublicate</p><p>📍[35:04]Systems: Develop a contagious giving program... Inspired by the Gift of Heat - manufacturers love to serve your customers too - getting buy in from your employees - customers loved it!</p><p>📍[35:59]Systems: What are Chris' time hacks? Teamwork makes the dreamwork</p><p>📍[38:29]Systems: Systematize your giving... Include your team. Set a budget. Be intentional. Review the asks and decide on your recipients all at once. Create a strategy for your giving.</p><p>📍[39:56]People: Anyone can be a leader. Anyone with influence is a leader and they can use it for good or not so good...</p><p>📍[41:53]People: How we treat people matters....</p><p>📍[43:02]<a href="https://www.goodreads.com/book/show/766881.The_Dream_Manager?fbclid=IwAR0z4eUC1OsAQDYuWbSzYU78YrnYI0aM4dUCNv023Tdppctsds8PREM1QCc" rel="noopener noreferrer" target="_blank">The Dream Manager</a></p><p>📍[45:05]People: As part of employee onboarding... Define what is important to them, help them create a vision board, how can you connect the dots from team members goals to company goals?</p><p>📍[48:20]People: It doesn't take that much work as a leader to inspire your team to dream and to meet those dreams. But the impact on their lives will last a lifetime.</p><p>📍[48:58]&nbsp;People: Your people won't remember your goals but they will remember how they felt will you helped them meet their goals! A win-win for everyone.</p><p>📍[51:57]<a href="https://www.goodreads.com/book/show/55421368-it-s-go-time?fbclid=IwAR3Z6p_IL2aM_oq4QmJG0nD5W86VoEMS5LanBzv4T8JXnM0rf-vAfB0dctA" rel="noopener noreferrer" target="_blank">Its go time</a></p><p>📍[54:01]Marketing Homework: Read Intentional Living by John Maxwell&nbsp;<a href="https://www.goodreads.com/.../26058930-intentional-living?fbclid=IwAR2RnIcA-mtLZjJa_KYkHIobzW7lpgjBjT5EVYpyv6LQ0OC_02PXsJgX_ko" rel="noopener noreferrer" target="_blank">Intentional Living</a></p><p>📍[54:25]Finance Homework: Schedule your Strategic Planning Session before...]]></description><content:encoded><![CDATA[<p><strong>Time Stamps:</strong></p><p>📍[7:59]Marketing: "Bringing in a Heart of Service to Your business"</p><p>📍[10:27]&nbsp;Marketing: The importance of relationship marketing</p><p>📍[11:13]Marketing: 60+% of people choose a contractor because they are referred by someone else.</p><p>📍[12:54]Marketing: What would the responsibilities of a relationship marketer be and how can you afford it?</p><p>📍[14:52]Marketing: Being intentional with your marketing and your customers.</p><p>📍[15:37]<a href="https://www.goodreads.com/book/show/26058930-intentional-living?fbclid=IwAR1Tf-q8tdHdA1vrgsmZddVZHeJ9g8zmzEz4x6bRwd5p7pW5hN2f1i19CUM" rel="noopener noreferrer" target="_blank">Intentional Living</a></p><p>📍[18:57]Finances: Talking Strategic Planning</p><p>📍[19:21]Finance: Strategic Planning is the #1 thing a company should do. Devote 2 days to do next year's strategic plan</p><p>📍[19:42]&nbsp;Finances: Doing some strategic planning leads you to be more intentional about your business growth</p><p>📍[21:57]Step 1: Have someone else facilitate your strategic planning session</p><p>📍[22:49]Step 2: Have a peer join your session to challenge your thoughts.</p><p>📍[23:29]Bring in your goal numbers for the next year, then work backwards.</p><p>📍[24:24]<a href="https://www.goodreads.com/book/show/7108725-start-with-why?fbclid=IwAR1QLiLgwQAv5gjhmvSb0T76b3fYSTDw3-HRHQxs9WVNheKIgeR0B06M2Qs" rel="noopener noreferrer" target="_blank">Start with why</a></p><p>📍[26:17]Revisit your SMART goals (created from strategic planning session) at least quarterly</p><p>📍[30:13]<a href="https://get.nicejob.com/?fbclid=IwAR1lG8kaig3TIqBDVkKY5P-z591LBsY9jEDTc_UYv2K2v3bZMwUik1i-N7M" rel="noopener noreferrer" target="_blank">NiceJob</a></p><p>📍[30:19]Discount Code: FC4B</p><p>📍[31:10]&nbsp;Creating a culture of giving</p><p>📍[31:47]Whatever you give seems to come back 10-fold.... "Kindness, money, time, respect, teamwork, etc"</p><p>📍[32:08]Systems: R&amp;D - Rob &amp; Dublicate</p><p>📍[35:04]Systems: Develop a contagious giving program... Inspired by the Gift of Heat - manufacturers love to serve your customers too - getting buy in from your employees - customers loved it!</p><p>📍[35:59]Systems: What are Chris' time hacks? Teamwork makes the dreamwork</p><p>📍[38:29]Systems: Systematize your giving... Include your team. Set a budget. Be intentional. Review the asks and decide on your recipients all at once. Create a strategy for your giving.</p><p>📍[39:56]People: Anyone can be a leader. Anyone with influence is a leader and they can use it for good or not so good...</p><p>📍[41:53]People: How we treat people matters....</p><p>📍[43:02]<a href="https://www.goodreads.com/book/show/766881.The_Dream_Manager?fbclid=IwAR0z4eUC1OsAQDYuWbSzYU78YrnYI0aM4dUCNv023Tdppctsds8PREM1QCc" rel="noopener noreferrer" target="_blank">The Dream Manager</a></p><p>📍[45:05]People: As part of employee onboarding... Define what is important to them, help them create a vision board, how can you connect the dots from team members goals to company goals?</p><p>📍[48:20]People: It doesn't take that much work as a leader to inspire your team to dream and to meet those dreams. But the impact on their lives will last a lifetime.</p><p>📍[48:58]&nbsp;People: Your people won't remember your goals but they will remember how they felt will you helped them meet their goals! A win-win for everyone.</p><p>📍[51:57]<a href="https://www.goodreads.com/book/show/55421368-it-s-go-time?fbclid=IwAR3Z6p_IL2aM_oq4QmJG0nD5W86VoEMS5LanBzv4T8JXnM0rf-vAfB0dctA" rel="noopener noreferrer" target="_blank">Its go time</a></p><p>📍[54:01]Marketing Homework: Read Intentional Living by John Maxwell&nbsp;<a href="https://www.goodreads.com/.../26058930-intentional-living?fbclid=IwAR2RnIcA-mtLZjJa_KYkHIobzW7lpgjBjT5EVYpyv6LQ0OC_02PXsJgX_ko" rel="noopener noreferrer" target="_blank">Intentional Living</a></p><p>📍[54:25]Finance Homework: Schedule your Strategic Planning Session before year-end</p><p>📍[54:58]Finance Homework: Read it's Go Time&nbsp;<a href="https://www.goodreads.com/book/show/55421368-it-s-go-time?fbclid=IwAR1G9HWDGuOGAilx0VbtDfCndynCHLzbMzu_pQ-Sl7G9NBETRDm4Rek5pnM" rel="noopener noreferrer" target="_blank">Its go time</a></p><p>📍[55:26]People Homework: Read Dream Manager&nbsp;<a href="https://www.goodreads.com/book/show/766881.The_Dream_Manager?fbclid=IwAR0Rb50KF5O9cH8ribAN4meS-TBE7PPHOJPLmbNyFyjPu8gH8OSI_oE9fgs" rel="noopener noreferrer" target="_blank">The Dream Manager</a></p><p>📍[56:24]Message Fight Club 4 Business your mailing address if you'd like a free copy of "It's Go TIme" as a gift this Giving Tuesday from Chris Hunter</p><p><strong>"Quote of the week"</strong></p><p>“The best portion of a good man's life: his little, nameless unremembered acts of</p><p>kindness and love.”</p><p><strong>Resources</strong></p><p><a href="https://www.goodreads.com/book/show/26058930-intentional-living?fbclid=IwAR1Tf-q8tdHdA1vrgsmZddVZHeJ9g8zmzEz4x6bRwd5p7pW5hN2f1i19CUM" rel="noopener noreferrer" target="_blank">Choosing a Life That Matters</a>&nbsp;,</p><p><a href="https://www.goodreads.com/book/show/7108725-start-with-why?fbclid=IwAR1QLiLgwQAv5gjhmvSb0T76b3fYSTDw3-HRHQxs9WVNheKIgeR0B06M2Qs" rel="noopener noreferrer" target="_blank">How Great Leaders Inspire Everyone to Take Action</a></p><p><a href="https://get.nicejob.com/?fbclid=IwAR1lG8kaig3TIqBDVkKY5P-z591LBsY9jEDTc_UYv2K2v3bZMwUik1i-N7M" rel="noopener noreferrer" target="_blank">Nicejob</a></p><p><a href="https://www.goodreads.com/book/show/766881.The_Dream_Manager?fbclid=IwAR0z4eUC1OsAQDYuWbSzYU78YrnYI0aM4dUCNv023Tdppctsds8PREM1QCc" rel="noopener noreferrer" target="_blank">The Dream Manager</a></p><p><a href="https://www.goodreads.com/book/show/55421368-it-s-go-time?fbclid=IwAR3Z6p_IL2aM_oq4QmJG0nD5W86VoEMS5LanBzv4T8JXnM0rf-vAfB0dctA" rel="noopener noreferrer" target="_blank">It's Go-Time</a></p><p><a href="https://www.goodreads.com/.../26058930-intentional-living?fbclid=IwAR2RnIcA-mtLZjJa_KYkHIobzW7lpgjBjT5EVYpyv6LQ0OC_02PXsJgX_ko" rel="noopener noreferrer" target="_blank">Read Intentional</a></p><p><strong>Chris Hunter -&nbsp;</strong><a href="https://app.kajabi.com/admin/sites/121499/blog_posts/2147640803/%20https://www.servicetitan.com/" rel="noopener noreferrer" target="_blank">Servicetitan</a></p><p><strong>Tay Meroni</strong>&nbsp;(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes&nbsp;</strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers&nbsp;</strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong>&nbsp;(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p>&nbsp;</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-81-chris-hunter]]></link><guid isPermaLink="false">5bdee870-a6fe-46cd-b8fc-cb7676babe4a</guid><itunes:image href="https://artwork.captivate.fm/30cd9be6-d343-4b14-82c3-c55a139f6cf3/3tHA98rVBrylGv_1AiTKV7ND.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 06 Dec 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/2f14a8e8-798a-4f92-bb9e-05ccbdbf2bdf/e81-chris-hunter.mp3" length="139489329" type="audio/mpeg"/><itunes:duration>58:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>32</itunes:episode><itunes:season>2</itunes:season><podcast:episode>32</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.80 Marvin Salcido</title><itunes:title>E.80 Marvin Salcido</itunes:title><description><![CDATA[<p><strong>Marvin Salcido</strong> founded Salcido Lawn Care. Their services include lawn fertilization and weed control, pest control, weekly lawn mowing, sprinkler repair, and complete landscape maintenance.</p><p>📍[4:48]Marketing: Marvin loves his Facebook Ads</p><p>📍[5:00]Marketing: Branding is HUGE for him...</p><p>📍[5:38]Marketing: How Marvin made Salcido Lawn a household name...</p><p>📍[6:05]Salcido Green was born</p><p>📍[9:03]Marketing: The power of getting your name out there. It's our responsibility to let our audience know what we do</p><p>📍[16:04]Finance: When you upgrade your appearance it's easier to land jobs</p><p>📍[17:15]Finance: Branding is expensive up front and your Acquisition Cost goes down...</p><p>📍[18:13]Growth from 1.6mil to over 4mil this year</p><p>📍[21:35]&nbsp;Systems: There are a lot of acquisitions happening right now.. He acquired a company that was twice as big as him.</p><p>📍[21:52]Systems: How to merge 3 companies in one year</p><p>📍[22:24]that time Marvin bought an organic gardening company&nbsp;</p><p>📍[22:59]It took Marvin almost 2 years to make a big acquisition</p><p>📍[26:00]He had a strong company culture and he has always treated people like they want to be treated</p><p>📍[28:17]How did he train new staff? He meshed the crews... This is the Salcido way. And kept preaching, "We are one company."</p><p>📍[30:22]Only vital changes in month one</p><p>📍[33:36]Treat people the way you want to be treated...</p><p>📍[35:37]You will be more successful if you fight for your employees</p><p>📍[38:55]He feeds his team at least once a quarter because he says the way to his guy's hearts is through their stomachs</p><p>📍[39:20]He shows up and listens to his team. Asks them about their day/weekend/life is going...</p><p>📍[41:02]Every single employee gets vacation pay, sick pay, retirement &amp; life insurance</p><p>📍[42:59]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fget.nicejob.com%2F%3Ffbclid%3DIwAR0_rxzJVEgyfbBFE2LRpBabqgCPlqNIYnjqqn72igCLXqkwAQ5WbYXwsvs&amp;h=AT0tZ9H0AulB5ERpI7X6w-gpjP4PrDzPVtIBiT7n4vx4rKNoy9GHSmEabOZlRU-zlsP9OnlEzqxmj8NVqlbo6kOHOiULWkT71sX3a_Jg6wi89jzLfs0wDaIXkD2Ubn0NQs4N&amp;__tn__=R-R&amp;c[0]=AT3QblfVhetiqJS-rw2mZW35d4VRPXylEJPfckgKyO9ieYL0CiAvgxWIe7WGcBQb9JRUp8BoFdaLX7r0k4pBY_ocWusIZTwwhN2s4HRj6wr84bnCtW34ihBbATpV9R_7HTYKEEmX0sBx98y12YQf9bSgXvCxW8c3F6fn" rel="noopener noreferrer" target="_blank">get.nicejob.com</a></p><p>📍[43:15]Use coupon code FC4B for $50 off</p><p>📍[43:44]Marvin celebrates birthdays systematically!</p><p>📍[45:14]Marketing Homework: 10 minute exercise and picture yourself in traffic and you see your truck go by. Do you notice it? If you don't spend some time envisioning how you can change it</p><p>📍[48:23]Finance Homework: How can you invest in your company with today's dollars to generate future income?</p><p>📍[49:21]&nbsp;System Homework: Take a look around your market (it's a good time of year) to be talking to your competition about potential acquisition opportunities</p><p>📍[50:58]People Homework: What element of surpise combined with an act of service can you do to engage with your team.</p><p>📍[51:36]Send him a message to&nbsp;<a href="https://www.facebook.com/marvinsalcido?__cft__[0]=AZUuWq1BOVItYkaU4Gr8LhWkH82Z7IIerYPo3XQ-BFIr-wN2stzEHNeqjJfTTLurJ532GPU6yj4E3APpAiQ-X1JA3Zk0SJKiUSAXs4g_E59p9oTY5Kg3c5LwdEIRWq54RlB-1b5mTDYCtrhBodkDVKCP&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Marvin Salcido</a></p><p><strong>"Quote of the Week"</strong></p><p>Metaphorically, organizations are like vegetable gardens, where each capability is a different type of vegetable growing in the garden.</p><p><strong>Resources</strong></p><p>﻿<a href="https://get.nicejob.com/?fbclid=IwAR1Fo9DCthXC2AnR8j7frhoHpAPU4Qp_jKMsoXM4_yAv-S_i4y1Caq5JnXU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><strong>Marvin Salcido :</strong> <a href="salcidolawn.com" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p><strong>Marvin Salcido</strong> founded Salcido Lawn Care. Their services include lawn fertilization and weed control, pest control, weekly lawn mowing, sprinkler repair, and complete landscape maintenance.</p><p>📍[4:48]Marketing: Marvin loves his Facebook Ads</p><p>📍[5:00]Marketing: Branding is HUGE for him...</p><p>📍[5:38]Marketing: How Marvin made Salcido Lawn a household name...</p><p>📍[6:05]Salcido Green was born</p><p>📍[9:03]Marketing: The power of getting your name out there. It's our responsibility to let our audience know what we do</p><p>📍[16:04]Finance: When you upgrade your appearance it's easier to land jobs</p><p>📍[17:15]Finance: Branding is expensive up front and your Acquisition Cost goes down...</p><p>📍[18:13]Growth from 1.6mil to over 4mil this year</p><p>📍[21:35]&nbsp;Systems: There are a lot of acquisitions happening right now.. He acquired a company that was twice as big as him.</p><p>📍[21:52]Systems: How to merge 3 companies in one year</p><p>📍[22:24]that time Marvin bought an organic gardening company&nbsp;</p><p>📍[22:59]It took Marvin almost 2 years to make a big acquisition</p><p>📍[26:00]He had a strong company culture and he has always treated people like they want to be treated</p><p>📍[28:17]How did he train new staff? He meshed the crews... This is the Salcido way. And kept preaching, "We are one company."</p><p>📍[30:22]Only vital changes in month one</p><p>📍[33:36]Treat people the way you want to be treated...</p><p>📍[35:37]You will be more successful if you fight for your employees</p><p>📍[38:55]He feeds his team at least once a quarter because he says the way to his guy's hearts is through their stomachs</p><p>📍[39:20]He shows up and listens to his team. Asks them about their day/weekend/life is going...</p><p>📍[41:02]Every single employee gets vacation pay, sick pay, retirement &amp; life insurance</p><p>📍[42:59]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fget.nicejob.com%2F%3Ffbclid%3DIwAR0_rxzJVEgyfbBFE2LRpBabqgCPlqNIYnjqqn72igCLXqkwAQ5WbYXwsvs&amp;h=AT0tZ9H0AulB5ERpI7X6w-gpjP4PrDzPVtIBiT7n4vx4rKNoy9GHSmEabOZlRU-zlsP9OnlEzqxmj8NVqlbo6kOHOiULWkT71sX3a_Jg6wi89jzLfs0wDaIXkD2Ubn0NQs4N&amp;__tn__=R-R&amp;c[0]=AT3QblfVhetiqJS-rw2mZW35d4VRPXylEJPfckgKyO9ieYL0CiAvgxWIe7WGcBQb9JRUp8BoFdaLX7r0k4pBY_ocWusIZTwwhN2s4HRj6wr84bnCtW34ihBbATpV9R_7HTYKEEmX0sBx98y12YQf9bSgXvCxW8c3F6fn" rel="noopener noreferrer" target="_blank">get.nicejob.com</a></p><p>📍[43:15]Use coupon code FC4B for $50 off</p><p>📍[43:44]Marvin celebrates birthdays systematically!</p><p>📍[45:14]Marketing Homework: 10 minute exercise and picture yourself in traffic and you see your truck go by. Do you notice it? If you don't spend some time envisioning how you can change it</p><p>📍[48:23]Finance Homework: How can you invest in your company with today's dollars to generate future income?</p><p>📍[49:21]&nbsp;System Homework: Take a look around your market (it's a good time of year) to be talking to your competition about potential acquisition opportunities</p><p>📍[50:58]People Homework: What element of surpise combined with an act of service can you do to engage with your team.</p><p>📍[51:36]Send him a message to&nbsp;<a href="https://www.facebook.com/marvinsalcido?__cft__[0]=AZUuWq1BOVItYkaU4Gr8LhWkH82Z7IIerYPo3XQ-BFIr-wN2stzEHNeqjJfTTLurJ532GPU6yj4E3APpAiQ-X1JA3Zk0SJKiUSAXs4g_E59p9oTY5Kg3c5LwdEIRWq54RlB-1b5mTDYCtrhBodkDVKCP&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Marvin Salcido</a></p><p><strong>"Quote of the Week"</strong></p><p>Metaphorically, organizations are like vegetable gardens, where each capability is a different type of vegetable growing in the garden.</p><p><strong>Resources</strong></p><p>﻿<a href="https://get.nicejob.com/?fbclid=IwAR1Fo9DCthXC2AnR8j7frhoHpAPU4Qp_jKMsoXM4_yAv-S_i4y1Caq5JnXU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><strong>Marvin Salcido :</strong> <a href="salcidolawn.com" rel="noopener noreferrer" target="_blank">salcidolawn.com</a></p><p><strong> Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p> <strong>Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>  Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>  Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-80-marvin-salcido]]></link><guid isPermaLink="false">39ed280f-ed8c-4dab-8cc1-8a443e138d70</guid><itunes:image href="https://artwork.captivate.fm/ecf79fbf-b770-4c76-8bed-6bed1b8b4755/mAfhK9saHwDbF1BpxYYj1CVE.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 29 Nov 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/b9502518-6398-451a-a9d4-fbdeab874f58/e80-salcido.mp3" length="127528221" type="audio/mpeg"/><itunes:duration>53:11</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>31</itunes:episode><itunes:season>2</itunes:season><podcast:episode>31</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:79 Ryan Fox</title><itunes:title>E:79 Ryan Fox</itunes:title><description><![CDATA[<p><strong>Ryan Fox</strong> He's co-owner of Outback GutterVac of Duluth and Lights All Year. He lives in Cumming Georgia with his wife Alison and their 2 sons Jackson and Grayson. They’re about to celebrate 7 years together. His interest include spending time with his family, Barbecuing for them whenever he gets a chance. Ryan also enjoys watching College Football and Deer Hunting when he can find the time. Born and raised in Georgia he started his entrepreneurial journey at 11 years old mowing lawns and continued into high school and thereafter. He attended one year of college at North Georgia Tech. and decided he wanted to go back to working for himself full-time. In 2009 Ryan and Brett Mattison started F&amp;M Outdoors, a tree removal and landscaping company. To supplement the slow months they decided to become a licensee of We Hang Christmas Lights.com in 2012. Ryan’s also a certified trainer for CLIPA (Christmas Lights Pro Association) He travels around the U.S. and trains people on how to start and run a successful Christmas light business. In 2015 Ryan and Brett became the 1st Franchisee of Outback Guttervac which specializes in gutter cleaning and power washing. In 2016 they decided to get out of the tree removal business and focus on power washing, gutter cleaning and Christmas lights. In 2019 they rebranded their lights company as Lights all Year so they could venture into more year round lighting.  In 2021 They stared their newest business venture Concrete Coatings All Year. We specialize in Polyurea Full Flake floor coatings. </p><p>[Time Stamps]</p><p>📍[5:04]When to hire a marketing manager?</p><p>📍[5:46]What should a marketing manager be in charge of? Content, Social Media, Giveaways, etc....</p><p>📍[8:12]Automate, Delegate or Delete your Marketing Efforts... Ryan has delegated the other tasks so he can focus on the numbers...</p><p>📍[9:43]Perfect position for an entry level marketing person and a win win for everyone - experience for them and fresh ideas for you</p><p>📍[12:34]When to start Christmas Light Marketing? Lead flow opens November 1st for a newbie - so be sure to start your marketing at the end of the August.</p><p>📍[12:43]Commercial contracts are usually awarded by May for Christmas Lights</p><p>📍[13:22]TONS of volume - Ryan had 100 email leads this weekend alone.</p><p>📍[14:22]<a href="https://get.nicejob.com/?fbclid=IwAR1Fo9DCthXC2AnR8j7frhoHpAPU4Qp_jKMsoXM4_yAv-S_i4y1Caq5JnXU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>📍[14:33]Coupon Code of FC4B for $50 off</p><p>📍[19:21]Christmas lights is a popular add on service for lawn care businesses, as well</p><p>📍[24:35]<a href="https://clipawebsite.com/?fbclid=IwAR1_fLe5J9_HLRW_P2iaq2p3meYqrY0R-ICyzYEkW1x7FoHOMViK8aQ_mpY" rel="noopener noreferrer" target="_blank">https://clipawebsite.com/</a></p><p>📍[24:29]Ryan's minimum for Residential Christmas Lights is currently at $1500 but he is considering up it to $2000</p><p>📍[25:57]How do you structure the finances when you are running multiple businesses?</p><p>📍[33:14]Shutting down a business - he sold the equipment, got paid royalties for the calls that came in, and he couldn't pay himself for 6 months...</p><p>📍[35:36]Different CRM for each business...</p><p>📍[35:58]Same CSR for all businesses....</p><p>📍[36:11]20 phone lines coming in...</p><p>📍[37:19]He is constantly iterating and evolving the systems...</p><p>📍[38:38]He has learned to love to delegate</p><p>📍[40:09]How does Ryan make sure that everyone is doing what they're supposed to be doing?</p><p>📍[40:43]Ryan switched to Production Pay to tie everything back to KPIs</p><p>📍[41:48]Don't track things that you don't care about...</p><p>📍[42:52]How to control quality after switching to production pay?</p><p>📍[44:53]The importance of team culture...</p><p>📍[47:16]The importance of transparency of complaints &amp; quality scores...</p><p>📍[48:09]It's called a bonus for a...]]></description><content:encoded><![CDATA[<p><strong>Ryan Fox</strong> He's co-owner of Outback GutterVac of Duluth and Lights All Year. He lives in Cumming Georgia with his wife Alison and their 2 sons Jackson and Grayson. They’re about to celebrate 7 years together. His interest include spending time with his family, Barbecuing for them whenever he gets a chance. Ryan also enjoys watching College Football and Deer Hunting when he can find the time. Born and raised in Georgia he started his entrepreneurial journey at 11 years old mowing lawns and continued into high school and thereafter. He attended one year of college at North Georgia Tech. and decided he wanted to go back to working for himself full-time. In 2009 Ryan and Brett Mattison started F&amp;M Outdoors, a tree removal and landscaping company. To supplement the slow months they decided to become a licensee of We Hang Christmas Lights.com in 2012. Ryan’s also a certified trainer for CLIPA (Christmas Lights Pro Association) He travels around the U.S. and trains people on how to start and run a successful Christmas light business. In 2015 Ryan and Brett became the 1st Franchisee of Outback Guttervac which specializes in gutter cleaning and power washing. In 2016 they decided to get out of the tree removal business and focus on power washing, gutter cleaning and Christmas lights. In 2019 they rebranded their lights company as Lights all Year so they could venture into more year round lighting.  In 2021 They stared their newest business venture Concrete Coatings All Year. We specialize in Polyurea Full Flake floor coatings. </p><p>[Time Stamps]</p><p>📍[5:04]When to hire a marketing manager?</p><p>📍[5:46]What should a marketing manager be in charge of? Content, Social Media, Giveaways, etc....</p><p>📍[8:12]Automate, Delegate or Delete your Marketing Efforts... Ryan has delegated the other tasks so he can focus on the numbers...</p><p>📍[9:43]Perfect position for an entry level marketing person and a win win for everyone - experience for them and fresh ideas for you</p><p>📍[12:34]When to start Christmas Light Marketing? Lead flow opens November 1st for a newbie - so be sure to start your marketing at the end of the August.</p><p>📍[12:43]Commercial contracts are usually awarded by May for Christmas Lights</p><p>📍[13:22]TONS of volume - Ryan had 100 email leads this weekend alone.</p><p>📍[14:22]<a href="https://get.nicejob.com/?fbclid=IwAR1Fo9DCthXC2AnR8j7frhoHpAPU4Qp_jKMsoXM4_yAv-S_i4y1Caq5JnXU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>📍[14:33]Coupon Code of FC4B for $50 off</p><p>📍[19:21]Christmas lights is a popular add on service for lawn care businesses, as well</p><p>📍[24:35]<a href="https://clipawebsite.com/?fbclid=IwAR1_fLe5J9_HLRW_P2iaq2p3meYqrY0R-ICyzYEkW1x7FoHOMViK8aQ_mpY" rel="noopener noreferrer" target="_blank">https://clipawebsite.com/</a></p><p>📍[24:29]Ryan's minimum for Residential Christmas Lights is currently at $1500 but he is considering up it to $2000</p><p>📍[25:57]How do you structure the finances when you are running multiple businesses?</p><p>📍[33:14]Shutting down a business - he sold the equipment, got paid royalties for the calls that came in, and he couldn't pay himself for 6 months...</p><p>📍[35:36]Different CRM for each business...</p><p>📍[35:58]Same CSR for all businesses....</p><p>📍[36:11]20 phone lines coming in...</p><p>📍[37:19]He is constantly iterating and evolving the systems...</p><p>📍[38:38]He has learned to love to delegate</p><p>📍[40:09]How does Ryan make sure that everyone is doing what they're supposed to be doing?</p><p>📍[40:43]Ryan switched to Production Pay to tie everything back to KPIs</p><p>📍[41:48]Don't track things that you don't care about...</p><p>📍[42:52]How to control quality after switching to production pay?</p><p>📍[44:53]The importance of team culture...</p><p>📍[47:16]The importance of transparency of complaints &amp; quality scores...</p><p>📍[48:09]It's called a bonus for a reason...&nbsp;</p><p>📍[48:35]Hiring through Facebook!</p><p>📍[51:16]Giving teams the power to give themselves a raise</p><p>📍[52:46]The owner should NEVER feel resentful about writing a paycheck</p><p>📍[57:09]Lots of culture ideas and fun team events...</p><p>📍[57:30]Serving your employees vs them serving you</p><p>📍[58:39]Take good care of your employees</p><p>📍[59:11]You don't build a business, you hire employees that will build a business for you....</p><p><strong>"Quote of the Week"</strong></p><p><strong>No company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it. -jack welch</strong></p><p><strong>Resources</strong></p><p><span class="ql-cursor">﻿</span><a href="https://get.nicejob.com/?fbclid=IwAR1Fo9DCthXC2AnR8j7frhoHpAPU4Qp_jKMsoXM4_yAv-S_i4y1Caq5JnXU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><strong>Ryan Fox : </strong><a href="https://clipawebsite.com/?fbclid=IwAR1_fLe5J9_HLRW_P2iaq2p3meYqrY0R-ICyzYEkW1x7FoHOMViK8aQ_mpY" rel="noopener noreferrer" target="_blank">https://clipawebsite.com/</a></p><p><strong> Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong> Meaghan Likes</strong> (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>  Michelle Myers</strong> (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>  Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-79-ryan-fox]]></link><guid isPermaLink="false">0c9051f4-6e8f-4217-b81e-85e3d9821b0b</guid><itunes:image href="https://artwork.captivate.fm/6d6bc61e-9117-4d5e-8625-7f89f246b74d/WDw_pKIjr8dp3hlwAs46XT_3.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 15 Nov 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9da89b1d-5292-407d-ac88-7ab4933c8c25/e79-ryan-fox-captivate.mp3" length="158815857" type="audio/mpeg"/><itunes:duration>01:06:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>30</itunes:episode><itunes:season>2</itunes:season><podcast:episode>30</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:78 Sean McCormick</title><itunes:title>E:78 Sean McCormick</itunes:title><description><![CDATA[<p><strong>Sean McCormick</strong> has over 10 years of experience leading teams building successful cloud and mobile software products. He started his first cloud software company while still in undergrad at Northwestern and hasn't looked back since. He's an odd combo of a tech nerd who loves the outdoors - fly fishing especially.</p><p><strong>Time Stamp</strong></p><p>📍[1:22]Sean with SingleOps is with us this week...</p><p>📍[2:01]<a href="https://singleops.com/?fbclid=IwAR0IVcty2ypFnosjxYx2E70MfAV423i_KH1HZFTeo6vtyGYZ1v40Mu2VaMg" rel="noopener noreferrer" target="_blank">https://singleops.com/</a></p><p>📍[6:06]Sean tells us about his Sales System</p><p>📍[9:46]The faster you get an estimate in front of a customer, the more likely you will be able to sell them....</p><p>📍[17:33]What are your favorite finance KPIs</p><p>📍[19:13]What is your close rate as a percentage? What is your percentage of estimates? What is your percentage of dollars sold?</p><p>📍[20:37]How does your close rate stack up against the industry standard?</p><p>📍[21:07]Industry Report from Single Ops:&nbsp;<a href="https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/wp-content/uploads/2021/02/SingleOps-GIEReport-2021-v9_MW-2.pdf?fbclid=IwAR0Q0yLVFulLt6q3Na_DXDXPUCEwS4L2QyCg_YA7PXAoCJKsip-Yc2ArwMY" rel="noopener noreferrer" target="_blank">https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/...</a></p><p>📍[22:06]Do you know your average ticket? Do you know your average ticket for your one-time job verses recurring jobs?</p><p>📍[24:54]What is the average time it takes for you to receive payment? (accounts receivable - AR)</p><p>📍[30:06]Empowering teams with Speed &amp; Efficiency to make teams more successful</p><p>📍[30:43]Common Plugins to CRMs are lead aggregators</p><p>📍[31:42]How Sean is seeing technology is being embraced in the Green Industry</p><p>📍[37:54]Renewal time is a perfect time for upsells</p><p>📍[38:45]Martha asks Sean about Single Ops' own company culture</p><p>📍[41:09]Using a NPS internally with your staff - your ENPS</p><p>📍[42:08]Single Ops improved health insurance benefits and converted to an employee owned business model to improve their employee satisfaction in just 6 months...</p><p>📍[43:52]<a href="https://www.goodreads.com/book/show/6828896-delivering-happiness?fbclid=IwAR1n2R8JUc3r58cRIpV0AFujhS4o_0kOfUKG1T0CZ8vlr5Vi4JAZL_KGmjc" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../6828896-delivering-happiness</a></p><p>📍[47:04]The act of showing you are listening to your team really does make a difference for you and them...</p><p>📍[49:02]<a href="https://www.goodreads.com/book/show/39286958-measure-what-matters?fbclid=IwAR1YEUmKk7_ZUBtMh6ncRWF3oz2jF-4aWCMaNbIkL2zMGGe1fewOjsYcgM8" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../39286958-measure-what-matters</a></p><p>📍[51:40]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fget.nicejob.com%2F%3Ffbclid%3DIwAR2ZdFmIPOdxUJlDpPWFyTxlvgtHv3vEnHLDpZXXVAkbylndkglH2ypz7kU&amp;h=AT3CScDHWlC5GTkAy1twRKCEz-HBHdPrey6OtM_tFKOT9WhB9XE7qHSdsYTbFd9Hr2HEdmuiXP4iskCRlXQbZ2Vc1CRaDAIoqhSoNshjUSyPikSTHwlU9lXSTdaSoXOvMr-_&amp;__tn__=R-R&amp;c[0]=AT2XIUGWFXCZ1a2ThEta6q08FPjtYYdbT4umf2remWwQ7t5C-Hb_LSOm9n5CAn4zBDiv8B-pHWVcEUXFnx6l78m99SYFRJiJ_7XFgcrnDW61yV0tzhJ4Ru1bFzh2hSt7RDg02qVGlOkJW7EQoHOdADYV3iQE-y5sG3LZsO-8sXDhJIqn2XjcYoiG9oIxW4aVZ-i-dhyioURyzrwr3w" rel="noopener noreferrer" target="_blank">get.nicejob.com</a></p><p>📍[52:02]Use coupon code FC4B for $50 off NiceJob</p><p>📍[52:45]<a href="https://m.facebook.com/fightclub4business/groups?__cft__[0]=AZU94IOpICi-lKz5wqoLPwtdLFUp8zvsJGHoUW41eMLAzi-r7L_XeA3md1A2SR6gc6JLEZ1ijQpVrC_senE8fpJzTUdTfKtkT8bu2yQbas2NrI9T97nelIQDVgL4bTL7WC6_qNnEdFe_W-SuUw-VvnoO0iE42xJ3_AvRWAqSZr4nljh6WoAUdFW-gt8TFyKSICY&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://m.facebook.com/fightclub4business/groups</a></p><p>📍[55:10]Check out Single Ops&nbsp;<a...]]></description><content:encoded><![CDATA[<p><strong>Sean McCormick</strong> has over 10 years of experience leading teams building successful cloud and mobile software products. He started his first cloud software company while still in undergrad at Northwestern and hasn't looked back since. He's an odd combo of a tech nerd who loves the outdoors - fly fishing especially.</p><p><strong>Time Stamp</strong></p><p>📍[1:22]Sean with SingleOps is with us this week...</p><p>📍[2:01]<a href="https://singleops.com/?fbclid=IwAR0IVcty2ypFnosjxYx2E70MfAV423i_KH1HZFTeo6vtyGYZ1v40Mu2VaMg" rel="noopener noreferrer" target="_blank">https://singleops.com/</a></p><p>📍[6:06]Sean tells us about his Sales System</p><p>📍[9:46]The faster you get an estimate in front of a customer, the more likely you will be able to sell them....</p><p>📍[17:33]What are your favorite finance KPIs</p><p>📍[19:13]What is your close rate as a percentage? What is your percentage of estimates? What is your percentage of dollars sold?</p><p>📍[20:37]How does your close rate stack up against the industry standard?</p><p>📍[21:07]Industry Report from Single Ops:&nbsp;<a href="https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/wp-content/uploads/2021/02/SingleOps-GIEReport-2021-v9_MW-2.pdf?fbclid=IwAR0Q0yLVFulLt6q3Na_DXDXPUCEwS4L2QyCg_YA7PXAoCJKsip-Yc2ArwMY" rel="noopener noreferrer" target="_blank">https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/...</a></p><p>📍[22:06]Do you know your average ticket? Do you know your average ticket for your one-time job verses recurring jobs?</p><p>📍[24:54]What is the average time it takes for you to receive payment? (accounts receivable - AR)</p><p>📍[30:06]Empowering teams with Speed &amp; Efficiency to make teams more successful</p><p>📍[30:43]Common Plugins to CRMs are lead aggregators</p><p>📍[31:42]How Sean is seeing technology is being embraced in the Green Industry</p><p>📍[37:54]Renewal time is a perfect time for upsells</p><p>📍[38:45]Martha asks Sean about Single Ops' own company culture</p><p>📍[41:09]Using a NPS internally with your staff - your ENPS</p><p>📍[42:08]Single Ops improved health insurance benefits and converted to an employee owned business model to improve their employee satisfaction in just 6 months...</p><p>📍[43:52]<a href="https://www.goodreads.com/book/show/6828896-delivering-happiness?fbclid=IwAR1n2R8JUc3r58cRIpV0AFujhS4o_0kOfUKG1T0CZ8vlr5Vi4JAZL_KGmjc" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../6828896-delivering-happiness</a></p><p>📍[47:04]The act of showing you are listening to your team really does make a difference for you and them...</p><p>📍[49:02]<a href="https://www.goodreads.com/book/show/39286958-measure-what-matters?fbclid=IwAR1YEUmKk7_ZUBtMh6ncRWF3oz2jF-4aWCMaNbIkL2zMGGe1fewOjsYcgM8" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../39286958-measure-what-matters</a></p><p>📍[51:40]<a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fget.nicejob.com%2F%3Ffbclid%3DIwAR2ZdFmIPOdxUJlDpPWFyTxlvgtHv3vEnHLDpZXXVAkbylndkglH2ypz7kU&amp;h=AT3CScDHWlC5GTkAy1twRKCEz-HBHdPrey6OtM_tFKOT9WhB9XE7qHSdsYTbFd9Hr2HEdmuiXP4iskCRlXQbZ2Vc1CRaDAIoqhSoNshjUSyPikSTHwlU9lXSTdaSoXOvMr-_&amp;__tn__=R-R&amp;c[0]=AT2XIUGWFXCZ1a2ThEta6q08FPjtYYdbT4umf2remWwQ7t5C-Hb_LSOm9n5CAn4zBDiv8B-pHWVcEUXFnx6l78m99SYFRJiJ_7XFgcrnDW61yV0tzhJ4Ru1bFzh2hSt7RDg02qVGlOkJW7EQoHOdADYV3iQE-y5sG3LZsO-8sXDhJIqn2XjcYoiG9oIxW4aVZ-i-dhyioURyzrwr3w" rel="noopener noreferrer" target="_blank">get.nicejob.com</a></p><p>📍[52:02]Use coupon code FC4B for $50 off NiceJob</p><p>📍[52:45]<a href="https://m.facebook.com/fightclub4business/groups?__cft__[0]=AZU94IOpICi-lKz5wqoLPwtdLFUp8zvsJGHoUW41eMLAzi-r7L_XeA3md1A2SR6gc6JLEZ1ijQpVrC_senE8fpJzTUdTfKtkT8bu2yQbas2NrI9T97nelIQDVgL4bTL7WC6_qNnEdFe_W-SuUw-VvnoO0iE42xJ3_AvRWAqSZr4nljh6WoAUdFW-gt8TFyKSICY&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://m.facebook.com/fightclub4business/groups</a></p><p>📍[55:10]Check out Single Ops&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fsingleops.com%2F%3Ffbclid%3DIwAR1qexovj6JJSBuaKWtGNF82C42i5rvV7571630mcglqSakAObmxFb3O9Ys&amp;h=AT0Ps2v2H_d3s-qSISAf5dwd3cAx_WUmolQ_tfN_JGHHsOMJZuYjt_10_EC0TwMOBAVXvzYt9lZkAfWvgoCOWnu5DgYoHNPAiC7WxEoiSgafyH_ku61QGwqBl9J4w-rthN6S&amp;__tn__=R-R&amp;c[0]=AT2XIUGWFXCZ1a2ThEta6q08FPjtYYdbT4umf2remWwQ7t5C-Hb_LSOm9n5CAn4zBDiv8B-pHWVcEUXFnx6l78m99SYFRJiJ_7XFgcrnDW61yV0tzhJ4Ru1bFzh2hSt7RDg02qVGlOkJW7EQoHOdADYV3iQE-y5sG3LZsO-8sXDhJIqn2XjcYoiG9oIxW4aVZ-i-dhyioURyzrwr3w" rel="noopener noreferrer" target="_blank">https://singleops.com/</a></p><p>📍[56:48]Systems Homework: check out&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fally.io%2F%3Ffbclid%3DIwAR2dCbVfae0YsT4_9YUW8jWOkmvCWy05oW9RaNMruxRPkhpi2EC8YaW8wXA&amp;h=AT0Az5y-aUpP4_OEaj2v267nUphxmjC-lDxbOWhVbMC9ZdhfhXGxixhB1E6zngFplkhWuzhh_BdJReRt9SekmMy7CB5u1WVQ09JBUDHSORnRwEKy3xt2l6atRGKC-CaZWPrZ&amp;__tn__=R-R&amp;c[0]=AT2XIUGWFXCZ1a2ThEta6q08FPjtYYdbT4umf2remWwQ7t5C-Hb_LSOm9n5CAn4zBDiv8B-pHWVcEUXFnx6l78m99SYFRJiJ_7XFgcrnDW61yV0tzhJ4Ru1bFzh2hSt7RDg02qVGlOkJW7EQoHOdADYV3iQE-y5sG3LZsO-8sXDhJIqn2XjcYoiG9oIxW4aVZ-i-dhyioURyzrwr3w" rel="noopener noreferrer" target="_blank">https://ally.io</a></p><p><strong>"Quote of the Week"</strong></p><p><strong>Company Culture is the Backbone of any Successful Organization</strong></p><p><strong> -Gary Vaynerchuk   </strong></p><p><br></p><p><strong class="ql-size-large"> Resources </strong></p><p><a href="https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/wp-content/uploads/2021/02/SingleOps-GIEReport-2021-v9_MW-2.pdf?fbclid=IwAR0Q0yLVFulLt6q3Na_DXDXPUCEwS4L2QyCg_YA7PXAoCJKsip-Yc2ArwMY" rel="noopener noreferrer" target="_blank">https://14m3kr46uvto2sgb2x4b55by-wpengine.netdna-ssl.com/...</a> , <a href="https://www.goodreads.com/book/show/6828896-delivering-happiness?fbclid=IwAR1n2R8JUc3r58cRIpV0AFujhS4o_0kOfUKG1T0CZ8vlr5Vi4JAZL_KGmjc" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/.../6828896-delivering-happiness</a> , <a href="https://l.facebook.com/l.php?u=http%3A%2F%2Fget.nicejob.com%2F%3Ffbclid%3DIwAR2ZdFmIPOdxUJlDpPWFyTxlvgtHv3vEnHLDpZXXVAkbylndkglH2ypz7kU&amp;h=AT3CScDHWlC5GTkAy1twRKCEz-HBHdPrey6OtM_tFKOT9WhB9XE7qHSdsYTbFd9Hr2HEdmuiXP4iskCRlXQbZ2Vc1CRaDAIoqhSoNshjUSyPikSTHwlU9lXSTdaSoXOvMr-_&amp;__tn__=R-R&amp;c[0]=AT2XIUGWFXCZ1a2ThEta6q08FPjtYYdbT4umf2remWwQ7t5C-Hb_LSOm9n5CAn4zBDiv8B-pHWVcEUXFnx6l78m99SYFRJiJ_7XFgcrnDW61yV0tzhJ4Ru1bFzh2hSt7RDg02qVGlOkJW7EQoHOdADYV3iQE-y5sG3LZsO-8sXDhJIqn2XjcYoiG9oIxW4aVZ-i-dhyioURyzrwr3w" rel="noopener noreferrer" target="_blank">get.nicejob.com</a> , <a href="https://m.facebook.com/fightclub4business/groups?__cft__[0]=AZU94IOpICi-lKz5wqoLPwtdLFUp8zvsJGHoUW41eMLAzi-r7L_XeA3md1A2SR6gc6JLEZ1ijQpVrC_senE8fpJzTUdTfKtkT8bu2yQbas2NrI9T97nelIQDVgL4bTL7WC6_qNnEdFe_W-SuUw-VvnoO0iE42xJ3_AvRWAqSZr4nljh6WoAUdFW-gt8TFyKSICY&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://m.facebook.com/fightclub4business/groups</a></p><p><strong> Sean McCormick </strong>with <strong> </strong><a href="https://singleops.com/?fbclid=IwAR0IVcty2ypFnosjxYx2E70MfAV423i_KH1HZFTeo6vtyGYZ1v40Mu2VaMg" rel="noopener noreferrer" target="_blank">https://singleops.com/</a> ,<strong>              </strong></p><p><strong> Tay Meroni </strong>(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong> Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>  Michelle Myers</strong> (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>  Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-78-sean-mccormick]]></link><guid isPermaLink="false">221cf9e5-5f2c-4f0d-b018-db0192eb2eab</guid><itunes:image href="https://artwork.captivate.fm/f51ea13f-a904-4c25-9708-520bec470355/7yv-gQns4PMNAgb_2bIj7q4u.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 08 Nov 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/318081aa-4329-4568-a3b3-2f12a18e28d5/e78-sean-mcc.mp3" length="141709917" type="audio/mpeg"/><itunes:duration>59:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>29</itunes:episode><itunes:season>2</itunes:season><podcast:episode>29</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:77 Sara Thompson</title><itunes:title>E:77 Sara Thompson</itunes:title><description><![CDATA[<p>Sara Thompson owns<a href="https://www.facebook.com/phClean" rel="noopener noreferrer" target="_blank"> phClean</a> which has been in business for 15 years.  They have two locations in central Iowa, and 60 Full time equivalent staff.  phClean specializes in residential cleaning, with some university sorority cleaning and commercial as well.  Kindness and Respect are their most important core values.  Sara loves traveling in general, and getting together virtually and in person with other service business owners, who are like family to her now.</p><p>Time Stamps:</p><p>&nbsp;📍[0:09]<a href="https://www.eventbrite.ca/e/service-business-meetup-tickets-188604981577?utm_content=183859304&amp;utm_medium=social&amp;utm_source=facebook&amp;hss_channel=fbp-107261714273394&amp;fbclid=IwAR0kdzzxBsMieQRuETofJQMCiquS1IuJN7MyL5jWEBzsYKfp2aBsvQhIhRQ" rel="noopener noreferrer" target="_blank">https://www.eventbrite.ca/.../service-business-meetup...</a></p><p>&nbsp;📍[10:37]Marketing: The importance of branding (hear about how Sara chose her brand colors to make them unique)</p><p>&nbsp;📍[11:27]Marketing: Why you might want to broaden your branding to open up to a wider community</p><p>&nbsp;📍[16:16]Finances: She delegated Phones first</p><p>&nbsp;📍[18:36]Finances: She delegated finances next and that was her favorite thing to delegate</p><p>&nbsp;📍[19:46]Finances: She did an analysis of her market, and saw her growth slowing so she preemptively started looking at new locations</p><p>&nbsp;📍[23:19]Finances: Budgeting for a new location - she set the profitability goals and it took 2 years to break even</p><p>&nbsp;📍[26:21]Finances: She looks at 2 separate P&amp;Ls each month to make sure she's got good data for each branch.</p><p>&nbsp;📍[30:00]&nbsp;Finances: Her new branch is grossing nearly 2 million in less than 6 years</p><p>&nbsp;📍[30:54]Finances: Check out the company that Sara used to help navigate new tax credit opportunities.&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.hiretech.com%2Fsolutions%2Ftechnical-tax-incentives%3Ffbclid%3DIwAR3wWKEGQ5JTzT4xBouns8kvTUoHu4Q8zJcY4XwgLoa-SZMkGEQVgPyn0jk&amp;h=AT2VTdAu938AzFDDQXHXoHN6nglLl8dQzWWXF18zLS6b0sGMCVi-2Y3gMgW5ta3gdOed6TFMlEYh3hfGFUcbIrpVr3N0Wl5ZPVmhT7W_tka6HbA0EuOz9ZtOLeOcsV7JgiMv&amp;__tn__=R-R&amp;c[0]=AT2TYGtnxeM6qH9CtqOdUoU3hWMGXCj8ZbaHaJGMFBlY2I3aW83j9Yf5PN2VwxxjFSTTSICdsMWlBcwIBluoRa1F-XAGY_AcVwt_gpxu8ySp1ct59C9FUhfGRvMzqCQnCJyIbJKyD00L_zcA8vUytkat7KFuuX0tFD34eKZ8c1q_0YhXSvR8Vv85IjeYi6q2moFAYW8L_9cx8e-D" rel="noopener noreferrer" target="_blank">https://www.hiretech.com/solutions/technical-tax-incentives</a></p><p>&nbsp;📍[32:46]Systems: How Sara balances a balances between systems &amp; people to continue curating an excellent customer experience</p><p>&nbsp;📍[33:14]Systems: Sara has 1 FT Office person for every 100 recurring clients</p><p>&nbsp;📍[34:14]Systems: Sara's CRM is Service Autopilot:&nbsp;<a href="https://www.serviceautopilot.com/?fbclid=IwAR0YHUJF4IDNNIHLoH9i5Xl3lV0QfD6FxGYU1N_NF7XI4T5ixY-Jot6feQQ" rel="noopener noreferrer" target="_blank">https://www.serviceautopilot.com/</a></p><p>&nbsp;📍[35:25]Systems: Sara uses Quality Driven to ensure her team's Quality...&nbsp;<a href="https://qualitydrivensoftware.com/?fbclid=IwAR0IHK6ddiVTx49RV3O5cuMkQTVc5fkz5I9nKOKcbuuSJlCxGioDzvZThgA" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/</a></p><p>&nbsp;📍[37:07]Systems: How/why phClean uses live chat on their website</p><p>&nbsp;📍[37:44]&nbsp;People: What was the sweet spot when staffing got easier?</p><p>&nbsp;📍[38:05]"There are always different kinds of hard."&nbsp;<a href="https://www.facebook.com/sarammartin?__cft__[0]=AZUdFe4ZPkg1ml-RB4ZCcC-_3VxUP-Yzw476ELyhDYghuu4W5TlKH3_-fHuS53kFAgECgbyUHpMktP-x7qqkn9TF3zDbiXv3253U-XNMgoxVZMQ2zT2qViBua2QHJo2mSAtvhXAij1CP3CZMGEhXbs9pp6r9ocEbBbg2KNZYszAxfjmfeLSI32jIwIFh2FQTctA&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Sara Maria...]]></description><content:encoded><![CDATA[<p>Sara Thompson owns<a href="https://www.facebook.com/phClean" rel="noopener noreferrer" target="_blank"> phClean</a> which has been in business for 15 years.  They have two locations in central Iowa, and 60 Full time equivalent staff.  phClean specializes in residential cleaning, with some university sorority cleaning and commercial as well.  Kindness and Respect are their most important core values.  Sara loves traveling in general, and getting together virtually and in person with other service business owners, who are like family to her now.</p><p>Time Stamps:</p><p>&nbsp;📍[0:09]<a href="https://www.eventbrite.ca/e/service-business-meetup-tickets-188604981577?utm_content=183859304&amp;utm_medium=social&amp;utm_source=facebook&amp;hss_channel=fbp-107261714273394&amp;fbclid=IwAR0kdzzxBsMieQRuETofJQMCiquS1IuJN7MyL5jWEBzsYKfp2aBsvQhIhRQ" rel="noopener noreferrer" target="_blank">https://www.eventbrite.ca/.../service-business-meetup...</a></p><p>&nbsp;📍[10:37]Marketing: The importance of branding (hear about how Sara chose her brand colors to make them unique)</p><p>&nbsp;📍[11:27]Marketing: Why you might want to broaden your branding to open up to a wider community</p><p>&nbsp;📍[16:16]Finances: She delegated Phones first</p><p>&nbsp;📍[18:36]Finances: She delegated finances next and that was her favorite thing to delegate</p><p>&nbsp;📍[19:46]Finances: She did an analysis of her market, and saw her growth slowing so she preemptively started looking at new locations</p><p>&nbsp;📍[23:19]Finances: Budgeting for a new location - she set the profitability goals and it took 2 years to break even</p><p>&nbsp;📍[26:21]Finances: She looks at 2 separate P&amp;Ls each month to make sure she's got good data for each branch.</p><p>&nbsp;📍[30:00]&nbsp;Finances: Her new branch is grossing nearly 2 million in less than 6 years</p><p>&nbsp;📍[30:54]Finances: Check out the company that Sara used to help navigate new tax credit opportunities.&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.hiretech.com%2Fsolutions%2Ftechnical-tax-incentives%3Ffbclid%3DIwAR3wWKEGQ5JTzT4xBouns8kvTUoHu4Q8zJcY4XwgLoa-SZMkGEQVgPyn0jk&amp;h=AT2VTdAu938AzFDDQXHXoHN6nglLl8dQzWWXF18zLS6b0sGMCVi-2Y3gMgW5ta3gdOed6TFMlEYh3hfGFUcbIrpVr3N0Wl5ZPVmhT7W_tka6HbA0EuOz9ZtOLeOcsV7JgiMv&amp;__tn__=R-R&amp;c[0]=AT2TYGtnxeM6qH9CtqOdUoU3hWMGXCj8ZbaHaJGMFBlY2I3aW83j9Yf5PN2VwxxjFSTTSICdsMWlBcwIBluoRa1F-XAGY_AcVwt_gpxu8ySp1ct59C9FUhfGRvMzqCQnCJyIbJKyD00L_zcA8vUytkat7KFuuX0tFD34eKZ8c1q_0YhXSvR8Vv85IjeYi6q2moFAYW8L_9cx8e-D" rel="noopener noreferrer" target="_blank">https://www.hiretech.com/solutions/technical-tax-incentives</a></p><p>&nbsp;📍[32:46]Systems: How Sara balances a balances between systems &amp; people to continue curating an excellent customer experience</p><p>&nbsp;📍[33:14]Systems: Sara has 1 FT Office person for every 100 recurring clients</p><p>&nbsp;📍[34:14]Systems: Sara's CRM is Service Autopilot:&nbsp;<a href="https://www.serviceautopilot.com/?fbclid=IwAR0YHUJF4IDNNIHLoH9i5Xl3lV0QfD6FxGYU1N_NF7XI4T5ixY-Jot6feQQ" rel="noopener noreferrer" target="_blank">https://www.serviceautopilot.com/</a></p><p>&nbsp;📍[35:25]Systems: Sara uses Quality Driven to ensure her team's Quality...&nbsp;<a href="https://qualitydrivensoftware.com/?fbclid=IwAR0IHK6ddiVTx49RV3O5cuMkQTVc5fkz5I9nKOKcbuuSJlCxGioDzvZThgA" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/</a></p><p>&nbsp;📍[37:07]Systems: How/why phClean uses live chat on their website</p><p>&nbsp;📍[37:44]&nbsp;People: What was the sweet spot when staffing got easier?</p><p>&nbsp;📍[38:05]"There are always different kinds of hard."&nbsp;<a href="https://www.facebook.com/sarammartin?__cft__[0]=AZUdFe4ZPkg1ml-RB4ZCcC-_3VxUP-Yzw476ELyhDYghuu4W5TlKH3_-fHuS53kFAgECgbyUHpMktP-x7qqkn9TF3zDbiXv3253U-XNMgoxVZMQ2zT2qViBua2QHJo2mSAtvhXAij1CP3CZMGEhXbs9pp6r9ocEbBbg2KNZYszAxfjmfeLSI32jIwIFh2FQTctA&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Sara Maria Thompson</a></p><p>&nbsp;📍[39:26]People: What is your most successful program around people.</p><p>&nbsp;📍[40:36]&nbsp;People: Promoting with "Trainer" title - as a career ladder elevation of status and an opportunity to earn more</p><p>&nbsp;📍[44:33]People: Giving the trainers a different uniform to show the elevated status.</p><p>&nbsp;📍[45:08]Check out NiceJob&nbsp;<a href="https://get.nicejob.com/?fbclid=IwAR1WyApBl96fRZxVJ901ACaCKUGosBPXw11hx69Ve9abh-OUylmr8feQyg0" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>&nbsp;📍[45:29]An awesome plug and play automated review system</p><p>&nbsp;📍[46:10]<a href="https://get.nicejob.com/?fbclid=IwAR1wzR8IlmLaVMzVi3T7Jc8UBXOjAnacBVeQQRxO3XhImfYznLkTV5u2YvE" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a>&nbsp;Coupon Code FC4B for $50 off</p><p>&nbsp;📍[47:44]People: Run a review contest with your staff to help encourage more reviews for your company and some more cash in your employee's pockets before the holidays...</p><p>&nbsp;📍[49:33]Private Facebook Group for help and accountability with homework:&nbsp;<a href="https://www.facebook.com/groups/fightclub4business/?__cft__[0]=AZUdFe4ZPkg1ml-RB4ZCcC-_3VxUP-Yzw476ELyhDYghuu4W5TlKH3_-fHuS53kFAgECgbyUHpMktP-x7qqkn9TF3zDbiXv3253U-XNMgoxVZMQ2zT2qViBua2QHJo2mSAtvhXAij1CP3CZMGEhXbs9pp6r9ocEbBbg2KNZYszAxfjmfeLSI32jIwIFh2FQTctA&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/groups/fightclub4business</a></p><p>&nbsp;📍[51:32]Marketing Homework: Take a look at your branding</p><p>&nbsp;📍[52:04]FInance Homework: Look at how your existing growth trajectory looking?</p><p>&nbsp;📍[53:11]Systems Homework: What is your breakeven point for an office person</p><p>&nbsp;📍[53:42]People Homework: Build a career ladder to give employees an opportunity to elevate their position within your company</p><p>&nbsp;📍[54:29]Sara's Homework: Look at ways to pull yourself out of your business and more about your company as a whole</p><p>&nbsp;📍[58:12]Quote of the Week: "Time isn't the main thing it's the only thing" Miles Davis</p><p><strong>"Quote of the Week"</strong></p><p>Time isn't the main thing. Its the only thing</p><p>- Miles Davis</p><p><strong>Resources: </strong></p><p><a href="https://www.eventbrite.ca/e/service-business-meetup-tickets-188604981577?utm_content=183859304&amp;utm_medium=social&amp;utm_source=facebook&amp;hss_channel=fbp-107261714273394&amp;fbclid=IwAR0kdzzxBsMieQRuETofJQMCiquS1IuJN7MyL5jWEBzsYKfp2aBsvQhIhRQ" rel="noopener noreferrer" target="_blank">https://www.eventbrite.ca/.../service-business-meetup...</a></p><p><a href="https://qualitydrivensoftware.com/?fbclid=IwAR0IHK6ddiVTx49RV3O5cuMkQTVc5fkz5I9nKOKcbuuSJlCxGioDzvZThgA" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/</a> , <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.hiretech.com%2Fsolutions%2Ftechnical-tax-incentives%3Ffbclid%3DIwAR3wWKEGQ5JTzT4xBouns8kvTUoHu4Q8zJcY4XwgLoa-SZMkGEQVgPyn0jk&amp;h=AT2VTdAu938AzFDDQXHXoHN6nglLl8dQzWWXF18zLS6b0sGMCVi-2Y3gMgW5ta3gdOed6TFMlEYh3hfGFUcbIrpVr3N0Wl5ZPVmhT7W_tka6HbA0EuOz9ZtOLeOcsV7JgiMv&amp;__tn__=R-R&amp;c[0]=AT2TYGtnxeM6qH9CtqOdUoU3hWMGXCj8ZbaHaJGMFBlY2I3aW83j9Yf5PN2VwxxjFSTTSICdsMWlBcwIBluoRa1F-XAGY_AcVwt_gpxu8ySp1ct59C9FUhfGRvMzqCQnCJyIbJKyD00L_zcA8vUytkat7KFuuX0tFD34eKZ8c1q_0YhXSvR8Vv85IjeYi6q2moFAYW8L_9cx8e-D" rel="noopener noreferrer" target="_blank">https://www.hiretech.com/solutions/technical-tax-incentives</a> , <a href="https://get.nicejob.com/?fbclid=IwAR1WyApBl96fRZxVJ901ACaCKUGosBPXw11hx69Ve9abh-OUylmr8feQyg0" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a> , </p><p><strong>Sara Thompson</strong> - <a href="https://www.facebook.com/phClean" rel="noopener noreferrer" target="_blank">https://www.facebook.com/phClean</a> &nbsp;<a href="https://www.facebook.com/sarammartin?__cft__[0]=AZUdFe4ZPkg1ml-RB4ZCcC-_3VxUP-Yzw476ELyhDYghuu4W5TlKH3_-fHuS53kFAgECgbyUHpMktP-x7qqkn9TF3zDbiXv3253U-XNMgoxVZMQ2zT2qViBua2QHJo2mSAtvhXAij1CP3CZMGEhXbs9pp6r9ocEbBbg2KNZYszAxfjmfeLSI32jIwIFh2FQTctA&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">Sara Maria Thompson</a> , <a href="https://www.serviceautopilot.com/?fbclid=IwAR0YHUJF4IDNNIHLoH9i5Xl3lV0QfD6FxGYU1N_NF7XI4T5ixY-Jot6feQQ" rel="noopener noreferrer" target="_blank">https://www.serviceautopilot.com/</a> ,</p><p><strong>Tay Meroni (Marketing)</strong> with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes (Finances)</strong> with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers (Systems)</strong> with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward (People)</strong> with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-77-sara-thompson]]></link><guid isPermaLink="false">197eab13-2c72-42a6-adf8-fb6fe6616613</guid><itunes:image href="https://artwork.captivate.fm/09e6594b-bd04-4ed8-98cd-0ec725c6f2c1/rjrTAbvQiEDjVhtLHpQUszKm.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 01 Nov 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c255b0b3-f942-4e5d-8176-43d4a87c8eaa/e77-sarah.mp3" length="141324681" type="audio/mpeg"/><itunes:duration>58:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>28</itunes:episode><itunes:season>2</itunes:season><podcast:episode>28</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:76 Michael Draper</title><itunes:title>E:76 Michael Draper</itunes:title><description><![CDATA[<p><strong>Safety Talk with Michael Draper</strong></p><p>Join us for this week's of Fight Club 4 Business talking all things safety in the workplace...</p><p><strong>Michael Draper,</strong> has spent the last 25 years in and around the window cleaning and pressure washing industries. He has owned a successful company in Central IL that provided window cleaning and pressure washing services in the areas of store front, residential, mid-rise and high rise buildings. He has been heavily involved with the IWCA for many of those years even serving on the board of directors for a brief time and being certified by the IWCA as a Rope Descent Specialist. Michael also worked for a safety distributor helping companies not only select but also train employees on the proper use of safety equipment. Recently, he is an authorized anchor inspector and authorized trainer for several fall protection manufacturers as well as an approved trainer of the IWCA. Michael also serves as the Director of Education and Compliance for the PWNA.</p><p><strong>Time Stamps:</strong></p><p>&nbsp;📍[5:23]Marketing: How to talk about the importance of safety publicly?</p><p>&nbsp;📍[5:52]&nbsp;"No one leaves their house in the morning saying.... I think today is a good day for an accident." Michael Draper</p><p>&nbsp;📍[8:17]Get you Job Hazard Analysis (JHA) done during the bidding and present it with the estimate and it will help as a safety tool</p><p>&nbsp;📍[9:16]Marketing: Embedding safety in your sales process as a differentiator doesn't have to be time consuming. Most of the job hazards repeat.</p><p>&nbsp;📍[9:52]Mike can do a JJ in less than a minute...</p><p>&nbsp;📍[11:46]Being an OSHA compliant company is a great differentiator when it comes to sales and can easily increase your average ticket with a few little tweaks...</p><p>&nbsp;📍[13:35]Check out NiceJob:&nbsp;<a href="https://get.nicejob.com/?fbclid=IwAR3NRBZZgv3QylPaEagb3lB03EVOcFB5Lx5kzH0-X3ZTC1i9FYrZ6PW40aU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>&nbsp;📍[13:47]Coupon Code FC4B for $50 off</p><p>&nbsp;📍[19:03]Making safety easy to implement in your business as a system</p><p>&nbsp;📍[19:45]Business owner's don't want tasks. They want ready-made safety training. Look for a pre-built safety program if that's you.</p><p>&nbsp;📍[25:09]<a href="https://www.osha.gov/laws-regs/regulations/standardnumber/1910?fbclid=IwAR28V-UG27FHiHIcmt-gLgSDMuQd2ysY3-X4yxKrS3Si1jYu9nWAmM0CQ4I" rel="noopener noreferrer" target="_blank">https://www.osha.gov/laws.../regulations/standardnumber/1910</a></p><p>&nbsp;📍[27:58]How &amp; why did you decide to create an app?</p><p>&nbsp;📍[29:29]In the Mobile Service world... 1-2 people in a vehicle working at different job sites which it makes it harder to implement &amp; enforce safety... The app makes it easier to control the safety programming.</p><p>&nbsp;📍[30:28]Do you have a system for pre-safety inspections (vehicle, equipment, ladders, etc)</p><p>&nbsp;📍[33:09]5 Pillars of Safety</p><p>&nbsp;📍[34:27]&nbsp;6 Pillars of Safety: 1. The Safety Manual 2. Online Training 3. JHA 4. Weekly Safety Meetings 5. PreWork Inspections 6. Safety Enforcement</p><p>&nbsp;📍[37:28]Company Culture of having your head in the sand as opposed to enforcement</p><p>&nbsp;📍[38:09]"You have a responsibility as an employer to keep your employees safe" Mike Draper</p><p>&nbsp;📍[40:35]How are you incentivizing your employees to be safer and engage in your safety culture</p><p>&nbsp;📍[43:00]Identifying &amp; Fixing Victim Mentality within your team by holding them accountable with consequences &amp; rewards</p><p>&nbsp;📍[44:38]"Creating an overall message that we "care about you," "we need you," your life is important to us"</p><p>&nbsp;📍[47:00]Culture: You can build a career ladder that incorporates safety</p><p>&nbsp;📍[53:05]<a href="https://www.facebook.com/fightclub4business/groups/?ref=page_internal&amp;__tn__=R-R" rel="noopener...]]></description><content:encoded><![CDATA[<p><strong>Safety Talk with Michael Draper</strong></p><p>Join us for this week's of Fight Club 4 Business talking all things safety in the workplace...</p><p><strong>Michael Draper,</strong> has spent the last 25 years in and around the window cleaning and pressure washing industries. He has owned a successful company in Central IL that provided window cleaning and pressure washing services in the areas of store front, residential, mid-rise and high rise buildings. He has been heavily involved with the IWCA for many of those years even serving on the board of directors for a brief time and being certified by the IWCA as a Rope Descent Specialist. Michael also worked for a safety distributor helping companies not only select but also train employees on the proper use of safety equipment. Recently, he is an authorized anchor inspector and authorized trainer for several fall protection manufacturers as well as an approved trainer of the IWCA. Michael also serves as the Director of Education and Compliance for the PWNA.</p><p><strong>Time Stamps:</strong></p><p>&nbsp;📍[5:23]Marketing: How to talk about the importance of safety publicly?</p><p>&nbsp;📍[5:52]&nbsp;"No one leaves their house in the morning saying.... I think today is a good day for an accident." Michael Draper</p><p>&nbsp;📍[8:17]Get you Job Hazard Analysis (JHA) done during the bidding and present it with the estimate and it will help as a safety tool</p><p>&nbsp;📍[9:16]Marketing: Embedding safety in your sales process as a differentiator doesn't have to be time consuming. Most of the job hazards repeat.</p><p>&nbsp;📍[9:52]Mike can do a JJ in less than a minute...</p><p>&nbsp;📍[11:46]Being an OSHA compliant company is a great differentiator when it comes to sales and can easily increase your average ticket with a few little tweaks...</p><p>&nbsp;📍[13:35]Check out NiceJob:&nbsp;<a href="https://get.nicejob.com/?fbclid=IwAR3NRBZZgv3QylPaEagb3lB03EVOcFB5Lx5kzH0-X3ZTC1i9FYrZ6PW40aU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>&nbsp;📍[13:47]Coupon Code FC4B for $50 off</p><p>&nbsp;📍[19:03]Making safety easy to implement in your business as a system</p><p>&nbsp;📍[19:45]Business owner's don't want tasks. They want ready-made safety training. Look for a pre-built safety program if that's you.</p><p>&nbsp;📍[25:09]<a href="https://www.osha.gov/laws-regs/regulations/standardnumber/1910?fbclid=IwAR28V-UG27FHiHIcmt-gLgSDMuQd2ysY3-X4yxKrS3Si1jYu9nWAmM0CQ4I" rel="noopener noreferrer" target="_blank">https://www.osha.gov/laws.../regulations/standardnumber/1910</a></p><p>&nbsp;📍[27:58]How &amp; why did you decide to create an app?</p><p>&nbsp;📍[29:29]In the Mobile Service world... 1-2 people in a vehicle working at different job sites which it makes it harder to implement &amp; enforce safety... The app makes it easier to control the safety programming.</p><p>&nbsp;📍[30:28]Do you have a system for pre-safety inspections (vehicle, equipment, ladders, etc)</p><p>&nbsp;📍[33:09]5 Pillars of Safety</p><p>&nbsp;📍[34:27]&nbsp;6 Pillars of Safety: 1. The Safety Manual 2. Online Training 3. JHA 4. Weekly Safety Meetings 5. PreWork Inspections 6. Safety Enforcement</p><p>&nbsp;📍[37:28]Company Culture of having your head in the sand as opposed to enforcement</p><p>&nbsp;📍[38:09]"You have a responsibility as an employer to keep your employees safe" Mike Draper</p><p>&nbsp;📍[40:35]How are you incentivizing your employees to be safer and engage in your safety culture</p><p>&nbsp;📍[43:00]Identifying &amp; Fixing Victim Mentality within your team by holding them accountable with consequences &amp; rewards</p><p>&nbsp;📍[44:38]"Creating an overall message that we "care about you," "we need you," your life is important to us"</p><p>&nbsp;📍[47:00]Culture: You can build a career ladder that incorporates safety</p><p>&nbsp;📍[53:05]<a href="https://www.facebook.com/fightclub4business/groups/?ref=page_internal&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/fightclub4business/groups/...</a></p><p>&nbsp;📍[53:58]Marketing Homework: Start talking about your safety systems in your marketing &amp; sales</p><p>&nbsp;📍[56:49]Finance Homework: What's the cost of safety in your company? What's the time cost saving to being proactively safe?</p><p>&nbsp;📍[57:48]Systems Homework: Check out Michael's Expert Safety Program&nbsp;<a href="https://expertsafetyservices.com/?fbclid=IwAR3zN-Z2TG_v9Gfxza9Lq2HmjOAjSDhBTd3V5zdSNW_KFZrbj9kV14Ls6bo" rel="noopener noreferrer" target="_blank">https://expertsafetyservices.com/</a></p><p>&nbsp;📍[58:41]People Homework: Look at your career ladder - do you have safety requirements included in the career path with data driven requirements...</p><p>&nbsp;📍[59:25]Mike's homework: Go to&nbsp;<a href="https://expertsafetyservices.com/?fbclid=IwAR0r8JqFSrYvl3DIJeAl3bhvSl2lojQizrYUGVmYzV6RxW3wdtYVHujIO9g" rel="noopener noreferrer" target="_blank">https://expertsafetyservices.com/</a>&nbsp;and "Become a Safety Advocate" to get a free 7 day trial.... Create and download a FREE safety manual!</p><p>&nbsp;📍[1:02:11]IWCA convention:&nbsp;<a href="https://www.iwca.org/early-early-bird-open-for-the-2022-iwca-convention-for-a-short-time/?fbclid=IwAR0FAhWgkhdpM7PeyexICkKJuhm7WUBhVwL5nVsOayhuoE4G0cnLw9RcZeo" rel="noopener noreferrer" target="_blank">https://www.iwca.org/early-early-bird-open-for-the-2022.../</a></p><p>&nbsp;📍[1:03:41]<a href="https://www.eventbrite.ca/e/service-business-meetup-tickets-188604981577?fbclid=IwAR0DduU99x6FhxIOhjf79FlXfd1PBdCUrmdFY7HVXxCYl5Eg_oi3ld-ipcA" rel="noopener noreferrer" target="_blank">https://www.eventbrite.ca/.../service-business-meetup...</a></p><p><strong>"Quote of the day"</strong></p><p><strong>Safety isn't expensive, its priceless.  -Jerry Smith.</strong></p><p><strong>Resources:</strong></p><p>Check out NiceJob:&nbsp;<a href="https://get.nicejob.com/?fbclid=IwAR3NRBZZgv3QylPaEagb3lB03EVOcFB5Lx5kzH0-X3ZTC1i9FYrZ6PW40aU" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><a href="https://www.osha.gov/laws-regs/regulations/standardnumber/1910?fbclid=IwAR28V-UG27FHiHIcmt-gLgSDMuQd2ysY3-X4yxKrS3Si1jYu9nWAmM0CQ4I" rel="noopener noreferrer" target="_blank">https://www.osha.gov/laws.../regulations/standardnumber/1910</a></p><p><a href="https://www.facebook.com/fightclub4business/groups/?ref=page_internal&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.facebook.com/fightclub4business/groups/...</a></p><p><strong>Michael Draper</strong>: <a href="https://expertsafetyservices.com/?fbclid=IwAR3zN-Z2TG_v9Gfxza9Lq2HmjOAjSDhBTd3V5zdSNW_KFZrbj9kV14Ls6bo" rel="noopener noreferrer" target="_blank">https://expertsafetyservices.com/</a> , IWCA convention:&nbsp;<a href="https://www.iwca.org/early-early-bird-open-for-the-2022-iwca-convention-for-a-short-time/?fbclid=IwAR0FAhWgkhdpM7PeyexICkKJuhm7WUBhVwL5nVsOayhuoE4G0cnLw9RcZeo" rel="noopener noreferrer" target="_blank">https://www.iwca.org/early-early-bird-open-for-the-2022.../</a> , <a href="https://www.eventbrite.ca/e/service-business-meetup-tickets-188604981577?fbclid=IwAR0DduU99x6FhxIOhjf79FlXfd1PBdCUrmdFY7HVXxCYl5Eg_oi3ld-ipcA" rel="noopener noreferrer" target="_blank">https://www.eventbrite.ca/.../service-business-meetup...</a></p><p><strong>Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes</strong> (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-76-michael-draper]]></link><guid isPermaLink="false">a371b662-cf0a-47a0-b7a1-00ae17ef8ffe</guid><itunes:image href="https://artwork.captivate.fm/0d52d357-0113-4032-b7b1-5c9c0cb8a48c/uf_Fmtgnsl16uxrIJ0aJOY4I.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 25 Oct 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/bb98738c-6cdf-46b2-8d8a-f3f5fa17c006/e76-michael-draper.mp3" length="154370505" type="audio/mpeg"/><itunes:duration>01:04:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>27</itunes:episode><itunes:season>2</itunes:season><podcast:episode>27</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:75 Q3 Wrap up and Q4 goals with the Fight Club 4 Business&quot;</title><itunes:title>E:75 Q3 Wrap up and Q4 goals with the Fight Club 4 Business&quot;</itunes:title><description><![CDATA[<p>Wrap up and Q4 goals with the Fight Club 4 Business"</p><p>Minuet Marker</p><p> 📍[4:18]Marketing: Review Q3 and evaluate how things went and make tweaks for 2022.</p><p> 📍[5:47]Marketing: Make sure you have a social media calendar set up</p><p> 📍[24:55]Systems: Systems are constantly evolving...</p><p> 📍[26:31]Systems: Random tasks - how to take the person out of the middle of technology systems...</p><p> 📍[31:35]Create a Zap to automate your social media posts &amp; quarterly reviews.... Pull out Start Date &amp; Birth Date - First &amp; Last Name - use a zap to trello or your calendar...</p><p> 📍[49:22]Employee Management: Defining your ideal internal customer for an employee...</p><p> 📍[50:31]<a href="https://hirewho.co/?fbclid=IwAR2x6_RTF5CqBkLylmdaa1n5wxFJhTxv_fd1SxvcuLFWSNirzxEkcqXZkkA" rel="noopener noreferrer" target="_blank">https://hirewho.co</a></p><p> 📍[50:47]<a href="https://pipehirehrm.com/?fbclid=IwAR0Jt4upg_mzZRzHVyyg00ofsJKi5zZwparQGmf5myk-JQJ0Xq1zCttrgB4" rel="noopener noreferrer" target="_blank">https://pipehirehrm.com/</a></p><p> 📍[51:54]<a href="https://wootrecruit.com/?fbclid=IwAR0TK8srOeER7rq_p9poNmLbh0n5NaUu6AEOuBFEsfI4AtEmQlkwvqB93oE" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a></p><p>&nbsp;📍[52:15]<a href="https://yourblueskies.com/recruitingservice/?fbclid=IwAR1WWwq72RHut5Q4HjeM1WExyFbpD3vYYKCng4U6FTR1NSWakOnl51MLICc" rel="noopener noreferrer" target="_blank">https://yourblueskies.com/recruitingservice/</a></p><p>&nbsp;📍[53:00]<a href="https://www.bamboohr.com/?fbclid=IwAR3LfH21qliig_E47UQ5JKE8oqfEOCvp25zkES2gmGMVnfsYAK9Vvrv8WGQ" rel="noopener noreferrer" target="_blank">https://www.bamboohr.com/</a></p><p> 📍[57:24]<a href="https://get.nicejob.com/?fbclid=IwAR2MTu9LyXIe32ojCn5Q7Ix0QPfsnzQd13wKpq4ovsFwkIiD3bgYDfp9Jyo" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>"Quote of the day"</p><p>Automation is solving the problem once and then putting it on autopilot</p><p>-Michael Hyatt</p><p><br></p><p><strong class="ql-size-large">Resources</strong></p><p><a href="https://hirewho.co/?fbclid=IwAR2x6_RTF5CqBkLylmdaa1n5wxFJhTxv_fd1SxvcuLFWSNirzxEkcqXZkkA" rel="noopener noreferrer" target="_blank">https://hirewho.co</a> , <a href="https://pipehirehrm.com/?fbclid=IwAR0Jt4upg_mzZRzHVyyg00ofsJKi5zZwparQGmf5myk-JQJ0Xq1zCttrgB4" rel="noopener noreferrer" target="_blank">https://pipehirehrm.com/</a> , <a href="https://wootrecruit.com/?fbclid=IwAR0TK8srOeER7rq_p9poNmLbh0n5NaUu6AEOuBFEsfI4AtEmQlkwvqB93oE" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a> , <a href="https://yourblueskies.com/recruitingservice/?fbclid=IwAR1WWwq72RHut5Q4HjeM1WExyFbpD3vYYKCng4U6FTR1NSWakOnl51MLICc" rel="noopener noreferrer" target="_blank">https://yourblueskies.com/recruitingservice/</a> , <a href="https://www.bamboohr.com/?fbclid=IwAR3LfH21qliig_E47UQ5JKE8oqfEOCvp25zkES2gmGMVnfsYAK9Vvrv8WGQ" rel="noopener noreferrer" target="_blank">https://www.bamboohr.com/</a> , <a href="https://get.nicejob.com/?fbclid=IwAR2MTu9LyXIe32ojCn5Q7Ix0QPfsnzQd13wKpq4ovsFwkIiD3bgYDfp9Jyo" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><strong>Tay Meroni </strong>(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People)...]]></description><content:encoded><![CDATA[<p>Wrap up and Q4 goals with the Fight Club 4 Business"</p><p>Minuet Marker</p><p> 📍[4:18]Marketing: Review Q3 and evaluate how things went and make tweaks for 2022.</p><p> 📍[5:47]Marketing: Make sure you have a social media calendar set up</p><p> 📍[24:55]Systems: Systems are constantly evolving...</p><p> 📍[26:31]Systems: Random tasks - how to take the person out of the middle of technology systems...</p><p> 📍[31:35]Create a Zap to automate your social media posts &amp; quarterly reviews.... Pull out Start Date &amp; Birth Date - First &amp; Last Name - use a zap to trello or your calendar...</p><p> 📍[49:22]Employee Management: Defining your ideal internal customer for an employee...</p><p> 📍[50:31]<a href="https://hirewho.co/?fbclid=IwAR2x6_RTF5CqBkLylmdaa1n5wxFJhTxv_fd1SxvcuLFWSNirzxEkcqXZkkA" rel="noopener noreferrer" target="_blank">https://hirewho.co</a></p><p> 📍[50:47]<a href="https://pipehirehrm.com/?fbclid=IwAR0Jt4upg_mzZRzHVyyg00ofsJKi5zZwparQGmf5myk-JQJ0Xq1zCttrgB4" rel="noopener noreferrer" target="_blank">https://pipehirehrm.com/</a></p><p> 📍[51:54]<a href="https://wootrecruit.com/?fbclid=IwAR0TK8srOeER7rq_p9poNmLbh0n5NaUu6AEOuBFEsfI4AtEmQlkwvqB93oE" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a></p><p>&nbsp;📍[52:15]<a href="https://yourblueskies.com/recruitingservice/?fbclid=IwAR1WWwq72RHut5Q4HjeM1WExyFbpD3vYYKCng4U6FTR1NSWakOnl51MLICc" rel="noopener noreferrer" target="_blank">https://yourblueskies.com/recruitingservice/</a></p><p>&nbsp;📍[53:00]<a href="https://www.bamboohr.com/?fbclid=IwAR3LfH21qliig_E47UQ5JKE8oqfEOCvp25zkES2gmGMVnfsYAK9Vvrv8WGQ" rel="noopener noreferrer" target="_blank">https://www.bamboohr.com/</a></p><p> 📍[57:24]<a href="https://get.nicejob.com/?fbclid=IwAR2MTu9LyXIe32ojCn5Q7Ix0QPfsnzQd13wKpq4ovsFwkIiD3bgYDfp9Jyo" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>"Quote of the day"</p><p>Automation is solving the problem once and then putting it on autopilot</p><p>-Michael Hyatt</p><p><br></p><p><strong class="ql-size-large">Resources</strong></p><p><a href="https://hirewho.co/?fbclid=IwAR2x6_RTF5CqBkLylmdaa1n5wxFJhTxv_fd1SxvcuLFWSNirzxEkcqXZkkA" rel="noopener noreferrer" target="_blank">https://hirewho.co</a> , <a href="https://pipehirehrm.com/?fbclid=IwAR0Jt4upg_mzZRzHVyyg00ofsJKi5zZwparQGmf5myk-JQJ0Xq1zCttrgB4" rel="noopener noreferrer" target="_blank">https://pipehirehrm.com/</a> , <a href="https://wootrecruit.com/?fbclid=IwAR0TK8srOeER7rq_p9poNmLbh0n5NaUu6AEOuBFEsfI4AtEmQlkwvqB93oE" rel="noopener noreferrer" target="_blank">https://wootrecruit.com/</a> , <a href="https://yourblueskies.com/recruitingservice/?fbclid=IwAR1WWwq72RHut5Q4HjeM1WExyFbpD3vYYKCng4U6FTR1NSWakOnl51MLICc" rel="noopener noreferrer" target="_blank">https://yourblueskies.com/recruitingservice/</a> , <a href="https://www.bamboohr.com/?fbclid=IwAR3LfH21qliig_E47UQ5JKE8oqfEOCvp25zkES2gmGMVnfsYAK9Vvrv8WGQ" rel="noopener noreferrer" target="_blank">https://www.bamboohr.com/</a> , <a href="https://get.nicejob.com/?fbclid=IwAR2MTu9LyXIe32ojCn5Q7Ix0QPfsnzQd13wKpq4ovsFwkIiD3bgYDfp9Jyo" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><strong>Tay Meroni </strong>(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-75-q3-wrap-up-and-q4-goals-with-the-fight-club-4-business]]></link><guid isPermaLink="false">1c6eb942-449c-4cb6-973c-124614111da3</guid><itunes:image href="https://artwork.captivate.fm/cea2cf46-bd02-4529-8d84-137e63dfe77b/VkI_-q3JDbhUdqWWjbTNuK2K.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 18 Oct 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4d64b253-1709-4143-8022-4459704ba621/e75-fc4b.mp3" length="147732753" type="audio/mpeg"/><itunes:duration>01:01:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>27</itunes:episode><podcast:episode>27</podcast:episode><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:74 Debbie Sardone</title><itunes:title>E:74 Debbie Sardone</itunes:title><description><![CDATA[<p><strong>Debbie Sardone</strong> turned a cleaning job into a four million dollar cleaning empire. After building one of the largest maid services in the country, Buckets &amp; Bows Maid Service, Inc., she began training other cleaning business owners as well. She now has the #1 Residential Cleaning Business Academy in the world, CLEANING BUSINESS FUNDAMENTALS. Debbie also owns SPEEDCLEANING.COM and manufactures her own line of non-toxic cleaning products, and she is the founder of the nonprofit, Cleaning For A Reason, which has risen to national prominence and has provided free house cleaning services to over 40,000 families with cancer. Debbie’s been featured on Fox &amp; Friends, Oprah, Reader’s Digest, Today.com, Yahoo! News, as well as, dozens of other local and national media.</p><p><strong class="ql-size-large">Time Stamps:</strong></p><p>&nbsp;📍[8:10]​What is the backup plan to communicate with customers if Facebook goes down again?</p><p>&nbsp;📍[8:15] ​Own your data</p><p>&nbsp;📍[10:47]It takes 7-10 touches for someone to want to do business with me...</p><p>&nbsp;📍[15:31]  How much revenue can one A player generate for your business?</p><p>&nbsp;📍[16:44] ​In residential cleaning business industry, the average A player can generate $55-60K per person, per year</p><p>&nbsp;📍[25:17] ​Annual Revenue/# Service Techs = your AVERAGE revenue generated per person</p><p> 📍[26:42]What does the timeline for growth between 1 Million and 2 Million look like?</p><p>&nbsp;📍[27:50]​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqa0FjQXUxTDF5eEp3T0QyZjdoeEMyWGVxeG41d3xBQ3Jtc0trRXFkWFFKUHJjZHVBekpFUnVqNW01MTROdzhtSXlKbWpENnRuM1ZCZ0RkbzJ6ZDRGWjZIRWVMRHdJd3NIOHhrSlc2NTY1Nlg5Q0RNQ25OLUVlRWVkd0RsNUZlOTU4UUhJUTBwMTRUQ3IyY2h5djJCQQ&amp;q=https%3A%2F%2Fget.nicejob.com%2F" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>&nbsp;📍[29:16]The transition from Office Manager to COO - looking for a visionary and an integrator....</p><p>&nbsp;📍[31:24]When Debbie incentivized her new COO GENEROUSLY - she's experiencing 30% growth...</p><p>&nbsp;📍[32:33]Your Overhead doesn't really change between 1 million and 2 million so the profit is easier to        scale</p><p>&nbsp;📍[33:09]Debbie Teaches... How to Attract &amp; Retain A players? How to get rid of C players quickly &amp; easily</p><p>&nbsp;📍[34:02]​She has a signature system to incentivize those A players called "Empowered Pay"</p><p>&nbsp;📍[35:20]​Debbie is helping people build an empire not a job!</p><p>&nbsp;📍[38:25]​When you know your core values it becomes easier to give everyone around you the same opportunities...</p><p>&nbsp;📍[39:34]Your job is to give the opportunity - it's your staff's job to either take it or not...</p><p>&nbsp;📍[40:04]Let them choose if they want to take the raise or decline it...</p><p>&nbsp;📍[40:23]​Do they want to take the path up or the path out...</p><p>&nbsp;📍[42:19]​How does Debbie recognize her A players outside of financial incentives?</p><p>&nbsp;📍[43:08]​Retaining employees starts with how you keep them after you onboard them...</p><p>&nbsp;📍[44:50]There are no knuckleheads that last 3 years.... So those that make it 3 years - they get promoted to "co-owner"</p><p>&nbsp;📍[45:49]They get "brag" pins quarterly for perfect attendance, quality scores, etc... And they hand them out at quarterly meetings publicly</p><p>&nbsp;📍[46:44]​Debbie invests in Personal Development Training on a quarterly basis</p><p>&nbsp;📍[47:14]​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqa0w5ZWwwNUJSR3RXR2ozbVhKQTJDYlFKZjF4Z3xBQ3Jtc0ttS0h3UDhIbVhiOWFGOWhDRWJ2M2xiRmJuYWVJbFdienpnVXJiU2dfVVVFOU02TW1kVDJ6Tm9nZV95S25faWJUY29KUTBJQ0tCV0JjYTJhbDQ2WjEwTnFwLU1oYnBldUdGaGxLSDBxWGd5c2Jkc2FvUQ&amp;q=https%3A%2F%2Fwww.goodreads.com%2Fbook%2Fshow%2F49266.How_Full_Is_Your_Bucket_" rel="noopener noreferrer"...]]></description><content:encoded><![CDATA[<p><strong>Debbie Sardone</strong> turned a cleaning job into a four million dollar cleaning empire. After building one of the largest maid services in the country, Buckets &amp; Bows Maid Service, Inc., she began training other cleaning business owners as well. She now has the #1 Residential Cleaning Business Academy in the world, CLEANING BUSINESS FUNDAMENTALS. Debbie also owns SPEEDCLEANING.COM and manufactures her own line of non-toxic cleaning products, and she is the founder of the nonprofit, Cleaning For A Reason, which has risen to national prominence and has provided free house cleaning services to over 40,000 families with cancer. Debbie’s been featured on Fox &amp; Friends, Oprah, Reader’s Digest, Today.com, Yahoo! News, as well as, dozens of other local and national media.</p><p><strong class="ql-size-large">Time Stamps:</strong></p><p>&nbsp;📍[8:10]​What is the backup plan to communicate with customers if Facebook goes down again?</p><p>&nbsp;📍[8:15] ​Own your data</p><p>&nbsp;📍[10:47]It takes 7-10 touches for someone to want to do business with me...</p><p>&nbsp;📍[15:31]  How much revenue can one A player generate for your business?</p><p>&nbsp;📍[16:44] ​In residential cleaning business industry, the average A player can generate $55-60K per person, per year</p><p>&nbsp;📍[25:17] ​Annual Revenue/# Service Techs = your AVERAGE revenue generated per person</p><p> 📍[26:42]What does the timeline for growth between 1 Million and 2 Million look like?</p><p>&nbsp;📍[27:50]​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqa0FjQXUxTDF5eEp3T0QyZjdoeEMyWGVxeG41d3xBQ3Jtc0trRXFkWFFKUHJjZHVBekpFUnVqNW01MTROdzhtSXlKbWpENnRuM1ZCZ0RkbzJ6ZDRGWjZIRWVMRHdJd3NIOHhrSlc2NTY1Nlg5Q0RNQ25OLUVlRWVkd0RsNUZlOTU4UUhJUTBwMTRUQ3IyY2h5djJCQQ&amp;q=https%3A%2F%2Fget.nicejob.com%2F" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p>&nbsp;📍[29:16]The transition from Office Manager to COO - looking for a visionary and an integrator....</p><p>&nbsp;📍[31:24]When Debbie incentivized her new COO GENEROUSLY - she's experiencing 30% growth...</p><p>&nbsp;📍[32:33]Your Overhead doesn't really change between 1 million and 2 million so the profit is easier to        scale</p><p>&nbsp;📍[33:09]Debbie Teaches... How to Attract &amp; Retain A players? How to get rid of C players quickly &amp; easily</p><p>&nbsp;📍[34:02]​She has a signature system to incentivize those A players called "Empowered Pay"</p><p>&nbsp;📍[35:20]​Debbie is helping people build an empire not a job!</p><p>&nbsp;📍[38:25]​When you know your core values it becomes easier to give everyone around you the same opportunities...</p><p>&nbsp;📍[39:34]Your job is to give the opportunity - it's your staff's job to either take it or not...</p><p>&nbsp;📍[40:04]Let them choose if they want to take the raise or decline it...</p><p>&nbsp;📍[40:23]​Do they want to take the path up or the path out...</p><p>&nbsp;📍[42:19]​How does Debbie recognize her A players outside of financial incentives?</p><p>&nbsp;📍[43:08]​Retaining employees starts with how you keep them after you onboard them...</p><p>&nbsp;📍[44:50]There are no knuckleheads that last 3 years.... So those that make it 3 years - they get promoted to "co-owner"</p><p>&nbsp;📍[45:49]They get "brag" pins quarterly for perfect attendance, quality scores, etc... And they hand them out at quarterly meetings publicly</p><p>&nbsp;📍[46:44]​Debbie invests in Personal Development Training on a quarterly basis</p><p>&nbsp;📍[47:14]​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqa0w5ZWwwNUJSR3RXR2ozbVhKQTJDYlFKZjF4Z3xBQ3Jtc0ttS0h3UDhIbVhiOWFGOWhDRWJ2M2xiRmJuYWVJbFdienpnVXJiU2dfVVVFOU02TW1kVDJ6Tm9nZV95S25faWJUY29KUTBJQ0tCV0JjYTJhbDQ2WjEwTnFwLU1oYnBldUdGaGxLSDBxWGd5c2Jkc2FvUQ&amp;q=https%3A%2F%2Fwww.goodreads.com%2Fbook%2Fshow%2F49266.How_Full_Is_Your_Bucket_" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/4...</a></p><p>&nbsp;📍[49:34]The poop sandwich works ok one-on-one but has no business in a team meeting</p><p>&nbsp;📍[51:06]​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqbm5EMkF0aGJuR3IyR013RUhoR1VrNzMwWlA2d3xBQ3Jtc0tsd1ZUcmd2Wl84anhBdDJXcFpIdE9OcXNBOFZ3OHN2VmtlbkdnYXhhQWI1ZGVMd0I5VnEwMjlfV0VDdGZqaTM0NVFWeWFvZUlKaVVZUXp6VHZzc3hmOUFnaVNmSnY0ZEtlNlB4bGJsWFVvR1F0QlZGTQ&amp;q=https%3A%2F%2Fwww.issashow.com%2Fen%2Fregister.html" rel="noopener noreferrer" target="_blank">https://www.issashow.com/en/register....</a></p><p>&nbsp;📍[53:59]​Marketing Homework: What's the back up plan to social media</p><p>&nbsp;📍[54:15]​Money Homework: What is the dollar value of an A player with your company?</p><p>&nbsp;📍[54:44]​Systems Homework: How can you attract a COO to your company?</p><p>&nbsp;📍[55:54]​People Homework: How can you make your people feel special and elevate them?</p><p>&nbsp;📍[56:44]​Debbie Sardone, "Knowledge without action is useless"</p><p>&nbsp;📍[58:52]Debbie Homework: Make a list of all of your employees and rank them - What percentage of your company are A players? Then decide how to either move those B &amp; below either up or move them out...</p><p>&nbsp;📍[59:57]<a href="​debbiesardone.com" rel="noopener noreferrer" target="_blank">​debbiesardone.com</a></p><p>&nbsp;📍[1:00:11]​c<a href="leaningbusinessfundamentals.com" rel="noopener noreferrer" target="_blank">leaningbusinessfundamentals.com</a></p><p>&nbsp;📍[1:00:43]​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqbXZ3a3g2cFBCX3hnUzlOc1JEdEd0YVRvLV9zZ3xBQ3Jtc0tsbVB2NXRRdl9TRFFhU0VyNFRIcl92NG5iYUVWNUkwejRhZS1EOTg1QWd5NDNoN3ZGc2wwTVFUM3NXMWxwbDBDUUR0QU50UFE3WkVEbzR2SEhqd0ZCOS1fSXl0d0lJaXR6d0NaOWw2akh1SXhKVEpkQQ&amp;q=https%3A%2F%2Fwww.cleaningbusinessfundamentals.com%2Fjoin" rel="noopener noreferrer" target="_blank">https://www.cleaningbusinessfundament...</a></p><p><strong class="ql-size-large">"Quote of the day"</strong></p><p><strong>Fight for the things that you care about , but do it in a way that will lead others to join you </strong></p><p><strong>-Ruth Bader Ginburg</strong></p><p><strong>Debbie Sardone - </strong><a href="https://my.captivate.fm/%E2%80%8Bdebbiesardone.com" rel="noopener noreferrer" target="_blank">debbiesardone.com</a> , <a href="https://themaidcoach.com/" rel="noopener noreferrer" target="_blank">https://themaidcoach.com/</a> ,c<a href="https://my.captivate.fm/leaningbusinessfundamentals.com" rel="noopener noreferrer" target="_blank">leaningbusinessfundamentals.com</a> , ​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqbm5EMkF0aGJuR3IyR013RUhoR1VrNzMwWlA2d3xBQ3Jtc0tsd1ZUcmd2Wl84anhBdDJXcFpIdE9OcXNBOFZ3OHN2VmtlbkdnYXhhQWI1ZGVMd0I5VnEwMjlfV0VDdGZqaTM0NVFWeWFvZUlKaVVZUXp6VHZzc3hmOUFnaVNmSnY0ZEtlNlB4bGJsWFVvR1F0QlZGTQ&amp;q=https%3A%2F%2Fwww.issashow.com%2Fen%2Fregister.html" rel="noopener noreferrer" target="_blank">https://www.issashow.com/en/register....</a>, ​<a href="https://www.youtube.com/redirect?event=live_chat&amp;redir_token=QUFFLUhqa0FjQXUxTDF5eEp3T0QyZjdoeEMyWGVxeG41d3xBQ3Jtc0trRXFkWFFKUHJjZHVBekpFUnVqNW01MTROdzhtSXlKbWpENnRuM1ZCZ0RkbzJ6ZDRGWjZIRWVMRHdJd3NIOHhrSlc2NTY1Nlg5Q0RNQ25OLUVlRWVkd0RsNUZlOTU4UUhJUTBwMTRUQ3IyY2h5djJCQQ&amp;q=https%3A%2F%2Fget.nicejob.com%2F" rel="noopener noreferrer" target="_blank">https://get.nicejob.com/</a></p><p><strong>Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward </strong>(People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-74-debbie-sardone]]></link><guid isPermaLink="false">6a4ad86e-053d-47bc-bebe-2642ba9e7f2d</guid><itunes:image href="https://artwork.captivate.fm/c3e5c73d-8a59-4180-a5e1-06353ed81b22/sDo7TZP8NkEwCFGUUYpkKNOX.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 11 Oct 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/f57e601e-63a6-4840-8f0f-72008ade6fce/e74-debbie-sardone.mp3" length="148669221" type="audio/mpeg"/><itunes:duration>01:02:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>26</itunes:episode><itunes:season>2</itunes:season><podcast:episode>26</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E.73 Chris Thacker</title><itunes:title>E.73 Chris Thacker</itunes:title><description><![CDATA[<p>Chris started mowing lawns at the age of 12 and has since grown that business into one that is a leader in residential and commercial urban property gardening, lawn mowing and snow removal.</p><p><strong class="ql-size-large">Show Minute Markers:</strong></p><p>&nbsp;📍&nbsp;[3:59]&nbsp;Marketing: Having compelling copy on your website</p><p> 📍[4:21]&nbsp;Marketing: Recapturing past clients as your business grows and develops</p><p> 📍[4:38]Marketing: What are Chris' favorite marketing avenues?</p><p> 📍[5:12]&nbsp;Marketing: The power of branding. Everything is purple!</p><p> 📍[7:08]Marketing: Mostly selling additional services to existing customers and then focusing their sales on bigger accounts (property managers)</p><p> 📍 [12:09]Chris has routes that are traveled by bikes! Which was started when he was 15 and he was not able to drive yet!</p><p> 📍 [13:37]By having bike routes he is able to hire employees that do not have driver's licenses and elevate them through the company.</p><p> 📍 [15:25]Has found an environmentally friendly solution to his most dense routes!</p><p> 📍 [19:31]&nbsp;Systems: How to tier your services?</p><p>&nbsp;📍[20:50]&nbsp;Systems: give your clients an opportunity to "game" your own system&nbsp;</p><p> 📍 [21:08]Systems: Transforming your "shop" to a "SERVICE CENTER"</p><p> 📍 [21:34]&nbsp;"Process not perfection" Chris Thacker</p><p> 📍 [23:53]Organizing the Kai-Zen way</p><p> 📍 [24:10]&nbsp;Read the Toyota Way&nbsp;<a href="https://www.goodreads.com/book/show/161789.The_Toyota_Way?fbclid=IwAR2XHfcJAVfl-kr76TQevdNHVPehoLHq8xohlUEXCegkrbnGxLiU3UZOgSk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/161789.The_Toyota_Way</a></p><p> 📍 [26:31]Systems: Prepping for your seasons - always looking ahead</p><p> 📍 [27:47]&nbsp;People: The value of having your employee avatar dialed in and balancing what do they want and what do I need?</p><p> 📍 [28:35]People: How to create a good place to work</p><p> 📍 [28:49]"We're on the verge of a blue collar revolution" Chris Thacker</p><p>&nbsp;📍 [29:56]People: Our target employees are not aware of career opportunities like this because it's not what we'd typically consider a solid year-round career.</p><p> 📍 [30:26]People: The importance of listening to your employees well...</p><p>&nbsp;📍 [31:18]People: Listen to what people want and what they need? Then pivot to respond to those wants &amp; needs...</p><p> 📍 [33:57]&nbsp;Being able to adjust and pivot is one of their core values....</p><p> 📍 [34:39]"My business stopped being about me a long time ago" Chris Thacker (employer of 100+ awesome people in the winter)</p><p> 📍 [37:10]Marketing Homework 1: What is your story? How can you incorporate that into your marketing?</p><p> 📍 [38:14]Marketing Homework 2: Take a look at your client list for one season and incorporate them into your services offered in "off-season"</p><p> 📍 [42:14]Systems Homework: Read the Toyota Way:&nbsp;<a href="https://www.goodreads.com/book/show/161789.The_Toyota_Way?fbclid=IwAR2XHfcJAVfl-kr76TQevdNHVPehoLHq8xohlUEXCegkrbnGxLiU3UZOgSk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/161789.The_Toyota_Way</a></p><p>&nbsp;📍 [43:21]People Homework: Are you actively listening to your employees? Think about the problems your employees are often facing, listen to them, and help your team solve that problem...</p><p>&nbsp;📍  [45:07]Finance Homework: Look at your branding (specifically with your work vehicles) what feelings are your customers getting when you show up to a job?</p><p>&nbsp;📍 [46:12]“Coming together is a beginning, staying together is progress, and working together is success.” Henry Ford</p><p>   -Chris' company:&nbsp;<a href="https://mowitall.com/?fbclid=IwAR0-_CHu3kg6Mcn-54TV0rg52gbCbjR7w1Hnku7UnS42vrlcZcIPOkKJNA8" rel="noopener noreferrer" target="_blank">https://mowitall.com/</a>-</p><p><strong class="ql-size-large">Quote of the day...]]></description><content:encoded><![CDATA[<p>Chris started mowing lawns at the age of 12 and has since grown that business into one that is a leader in residential and commercial urban property gardening, lawn mowing and snow removal.</p><p><strong class="ql-size-large">Show Minute Markers:</strong></p><p>&nbsp;📍&nbsp;[3:59]&nbsp;Marketing: Having compelling copy on your website</p><p> 📍[4:21]&nbsp;Marketing: Recapturing past clients as your business grows and develops</p><p> 📍[4:38]Marketing: What are Chris' favorite marketing avenues?</p><p> 📍[5:12]&nbsp;Marketing: The power of branding. Everything is purple!</p><p> 📍[7:08]Marketing: Mostly selling additional services to existing customers and then focusing their sales on bigger accounts (property managers)</p><p> 📍 [12:09]Chris has routes that are traveled by bikes! Which was started when he was 15 and he was not able to drive yet!</p><p> 📍 [13:37]By having bike routes he is able to hire employees that do not have driver's licenses and elevate them through the company.</p><p> 📍 [15:25]Has found an environmentally friendly solution to his most dense routes!</p><p> 📍 [19:31]&nbsp;Systems: How to tier your services?</p><p>&nbsp;📍[20:50]&nbsp;Systems: give your clients an opportunity to "game" your own system&nbsp;</p><p> 📍 [21:08]Systems: Transforming your "shop" to a "SERVICE CENTER"</p><p> 📍 [21:34]&nbsp;"Process not perfection" Chris Thacker</p><p> 📍 [23:53]Organizing the Kai-Zen way</p><p> 📍 [24:10]&nbsp;Read the Toyota Way&nbsp;<a href="https://www.goodreads.com/book/show/161789.The_Toyota_Way?fbclid=IwAR2XHfcJAVfl-kr76TQevdNHVPehoLHq8xohlUEXCegkrbnGxLiU3UZOgSk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/161789.The_Toyota_Way</a></p><p> 📍 [26:31]Systems: Prepping for your seasons - always looking ahead</p><p> 📍 [27:47]&nbsp;People: The value of having your employee avatar dialed in and balancing what do they want and what do I need?</p><p> 📍 [28:35]People: How to create a good place to work</p><p> 📍 [28:49]"We're on the verge of a blue collar revolution" Chris Thacker</p><p>&nbsp;📍 [29:56]People: Our target employees are not aware of career opportunities like this because it's not what we'd typically consider a solid year-round career.</p><p> 📍 [30:26]People: The importance of listening to your employees well...</p><p>&nbsp;📍 [31:18]People: Listen to what people want and what they need? Then pivot to respond to those wants &amp; needs...</p><p> 📍 [33:57]&nbsp;Being able to adjust and pivot is one of their core values....</p><p> 📍 [34:39]"My business stopped being about me a long time ago" Chris Thacker (employer of 100+ awesome people in the winter)</p><p> 📍 [37:10]Marketing Homework 1: What is your story? How can you incorporate that into your marketing?</p><p> 📍 [38:14]Marketing Homework 2: Take a look at your client list for one season and incorporate them into your services offered in "off-season"</p><p> 📍 [42:14]Systems Homework: Read the Toyota Way:&nbsp;<a href="https://www.goodreads.com/book/show/161789.The_Toyota_Way?fbclid=IwAR2XHfcJAVfl-kr76TQevdNHVPehoLHq8xohlUEXCegkrbnGxLiU3UZOgSk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/161789.The_Toyota_Way</a></p><p>&nbsp;📍 [43:21]People Homework: Are you actively listening to your employees? Think about the problems your employees are often facing, listen to them, and help your team solve that problem...</p><p>&nbsp;📍  [45:07]Finance Homework: Look at your branding (specifically with your work vehicles) what feelings are your customers getting when you show up to a job?</p><p>&nbsp;📍 [46:12]“Coming together is a beginning, staying together is progress, and working together is success.” Henry Ford</p><p>   -Chris' company:&nbsp;<a href="https://mowitall.com/?fbclid=IwAR0-_CHu3kg6Mcn-54TV0rg52gbCbjR7w1Hnku7UnS42vrlcZcIPOkKJNA8" rel="noopener noreferrer" target="_blank">https://mowitall.com/</a>-</p><p><strong class="ql-size-large">Quote of the day </strong></p><p>"Coming Together is a Beginning. Keeping Together is Progress. Working Together is Success. </p><p>-<strong> Henry Ford</strong></p><p><strong class="ql-size-large">Resources</strong></p><p><strong>Chris' company</strong>:&nbsp;<a href="https://mowitall.com/?fbclid=IwAR0-_CHu3kg6Mcn-54TV0rg52gbCbjR7w1Hnku7UnS42vrlcZcIPOkKJNA8" rel="noopener noreferrer" target="_blank">https://mowitall.com/</a></p><p><strong>Read the Toyota Way:</strong>&nbsp;<a href="https://www.goodreads.com/book/show/161789.The_Toyota_Way?fbclid=IwAR2XHfcJAVfl-kr76TQevdNHVPehoLHq8xohlUEXCegkrbnGxLiU3UZOgSk" rel="noopener noreferrer" target="_blank">https://www.goodreads.com/book/show/161789.The_Toyota_Way</a></p><p><strong>Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes</strong> (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers</strong> (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/chris-thacker]]></link><guid isPermaLink="false">c1950fc9-aada-4549-922d-b28270e268a4</guid><itunes:image href="https://artwork.captivate.fm/73904380-374d-4425-931f-4bd840d8dd61/jh3nNA1TdVtE4c2k-3u6U6k_.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 04 Oct 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/98e2f179-831e-49cb-a7b9-d919f55452de/e73-chris-thacker.mp3" length="112535337" type="audio/mpeg"/><itunes:duration>46:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>25</itunes:episode><itunes:season>2</itunes:season><podcast:episode>25</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:72 Danny Kerr</title><itunes:title>E:72 Danny Kerr</itunes:title><description><![CDATA[<p><strong>Danny Kerr</strong> is one of North America’s top contracting thought-leaders, assisting hundreds of entrepreneurs every year to build kick-ass, profitable businesses. Hyper-focused by his desire to do better, be better, he started his own contracting business when he was just a teen and by the age of 20 he was leading a franchise company where in just one year he grew sales by 225%. In 2015, he co-founded Breakthrough Academy as a way to open horizons for other contracting entrepreneurs. Breakthrough Academy works with over 400 contractors across the continent, managing over $1.2 billion worth of revenue, and was rated Canada’s 106th fastest growing company by The Globe and Mail’s Report on Business in 2020; BTA’s third consecutive year on the national growth list.</p><p><strong>Show Minute Markers:</strong></p><p>📍&nbsp;[7:03] Marketing: From a systems perspective how do you build out a marketing plan?</p><p>📍[8:08]Marketing Strategy: What are the traits of the fish we're trying to attract? Where are they hanging out? What type of lure to bring them in? What type of system to capture them?</p><p>📍[8:25]Marketing Strategy: Then using analytics to drive decisions...</p><p>📍 [15:25]Finances: Why do you start with the money and numbers first?</p><p>📍[20:01]KPI Spreadsheet is gamified</p><p>📍[22:13]Finances: let's talk budgets!</p><p>📍&nbsp;[22:53]Start with net profit. What do you want to make? Then reverse engineer the plan to get that amount</p><p>📍[25:29]Every number in the budget needs a story attached</p><p>📍[26:34]Systems: Step 1 - understand what the goal actually is?</p><p>📍[26:52]Systems: Breakdown numbers to weekly goals...</p><p>📍[27:11]Systems: What's your org structure based on numbers...</p><p>📍&nbsp;[29:07]Systems: Give your people the number.. pivot from boss to coach</p><p>📍[29:37]Systems: Step 1 - get out of the paper... set up software and communication...</p><p>📍[33:18]Systems: Get a CRM and Financial Tracking System</p><p>📍[34:22]Systems: General CRM - Jobber&nbsp;<a href="https://getjobber.com/start/?fbclid=IwAR17kvGCW99cTbaSgYEXL1CSI3PpSvdhPIxed8qXGn-WGg9Rm5NiXkQvM6o" rel="noopener noreferrer" target="_blank">https://getjobber.com/start/</a></p><p>📍[36:36]If you have bigger average tickets check out Job Nimbus...&nbsp;<a href="https://www.jobnimbus.com/?fbclid=IwAR0kc5EVN1_ByxFgKjjMQPTvYji-s46aiuyJqirrmBi8yIWmo6qRx_1rG3Q" rel="noopener noreferrer" target="_blank">https://www.jobnimbus.com/</a></p><p>📍[37:37]Systems: Do a time audit... Note everything you do in a week - circle the tasks that are taking the highest time consumption and are lowest value then delegate it, automate it or delete it....</p><p>📍[38:05]People: When people are a million plus - what people problems could these people have?</p><p>📍[39:37]People: Tips on how to transition a good technician to a good leader</p><p>📍[39:41]Employees want and need stability</p><p>📍[41:03]People: Start with the Org Structure tied back to KPIs and accountability</p><p>📍[41:25]Everyone's job should have a number they need to hit attached and that is the employee agreement</p><p>📍[41:40]People: Bake your owner expectations into your employee employment agreements...</p><p>📍[42:57]Be sure to include deliverables in your employment agreements...</p><p>📍&nbsp;[43:57]People: Hire for personality - not skill... You can train skill</p><p>📍[49:55]Danny has some epic resources available for FREE</p><p>📍[50:02]Check out Danny's templates here:&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.btacademy.com%2Fcontractor-quick-tools%2F%3Ffbclid%3DIwAR2SkTSC762QLl_LbnO_yCg8CkrUqr1Xnc-_plSI-716sg6KX07hVBBCE7A&amp;h=AT1R26zYAhY02W8i5M1UItnqcx0xN-Wvfuko7YO8l-PQB4iZK_h4c1WZsYx_FDghHJSPyT0ZK5Aj3ujx9JHKALlg1ylISTn4QF9Hp34ALXggb8oNoOqSXNWmpPgVyH5Ec9Ft&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.btacademy.com/contractor-quick-tools/</a></p><p>📍[50:57]<a...]]></description><content:encoded><![CDATA[<p><strong>Danny Kerr</strong> is one of North America’s top contracting thought-leaders, assisting hundreds of entrepreneurs every year to build kick-ass, profitable businesses. Hyper-focused by his desire to do better, be better, he started his own contracting business when he was just a teen and by the age of 20 he was leading a franchise company where in just one year he grew sales by 225%. In 2015, he co-founded Breakthrough Academy as a way to open horizons for other contracting entrepreneurs. Breakthrough Academy works with over 400 contractors across the continent, managing over $1.2 billion worth of revenue, and was rated Canada’s 106th fastest growing company by The Globe and Mail’s Report on Business in 2020; BTA’s third consecutive year on the national growth list.</p><p><strong>Show Minute Markers:</strong></p><p>📍&nbsp;[7:03] Marketing: From a systems perspective how do you build out a marketing plan?</p><p>📍[8:08]Marketing Strategy: What are the traits of the fish we're trying to attract? Where are they hanging out? What type of lure to bring them in? What type of system to capture them?</p><p>📍[8:25]Marketing Strategy: Then using analytics to drive decisions...</p><p>📍 [15:25]Finances: Why do you start with the money and numbers first?</p><p>📍[20:01]KPI Spreadsheet is gamified</p><p>📍[22:13]Finances: let's talk budgets!</p><p>📍&nbsp;[22:53]Start with net profit. What do you want to make? Then reverse engineer the plan to get that amount</p><p>📍[25:29]Every number in the budget needs a story attached</p><p>📍[26:34]Systems: Step 1 - understand what the goal actually is?</p><p>📍[26:52]Systems: Breakdown numbers to weekly goals...</p><p>📍[27:11]Systems: What's your org structure based on numbers...</p><p>📍&nbsp;[29:07]Systems: Give your people the number.. pivot from boss to coach</p><p>📍[29:37]Systems: Step 1 - get out of the paper... set up software and communication...</p><p>📍[33:18]Systems: Get a CRM and Financial Tracking System</p><p>📍[34:22]Systems: General CRM - Jobber&nbsp;<a href="https://getjobber.com/start/?fbclid=IwAR17kvGCW99cTbaSgYEXL1CSI3PpSvdhPIxed8qXGn-WGg9Rm5NiXkQvM6o" rel="noopener noreferrer" target="_blank">https://getjobber.com/start/</a></p><p>📍[36:36]If you have bigger average tickets check out Job Nimbus...&nbsp;<a href="https://www.jobnimbus.com/?fbclid=IwAR0kc5EVN1_ByxFgKjjMQPTvYji-s46aiuyJqirrmBi8yIWmo6qRx_1rG3Q" rel="noopener noreferrer" target="_blank">https://www.jobnimbus.com/</a></p><p>📍[37:37]Systems: Do a time audit... Note everything you do in a week - circle the tasks that are taking the highest time consumption and are lowest value then delegate it, automate it or delete it....</p><p>📍[38:05]People: When people are a million plus - what people problems could these people have?</p><p>📍[39:37]People: Tips on how to transition a good technician to a good leader</p><p>📍[39:41]Employees want and need stability</p><p>📍[41:03]People: Start with the Org Structure tied back to KPIs and accountability</p><p>📍[41:25]Everyone's job should have a number they need to hit attached and that is the employee agreement</p><p>📍[41:40]People: Bake your owner expectations into your employee employment agreements...</p><p>📍[42:57]Be sure to include deliverables in your employment agreements...</p><p>📍&nbsp;[43:57]People: Hire for personality - not skill... You can train skill</p><p>📍[49:55]Danny has some epic resources available for FREE</p><p>📍[50:02]Check out Danny's templates here:&nbsp;<a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.btacademy.com%2Fcontractor-quick-tools%2F%3Ffbclid%3DIwAR2SkTSC762QLl_LbnO_yCg8CkrUqr1Xnc-_plSI-716sg6KX07hVBBCE7A&amp;h=AT1R26zYAhY02W8i5M1UItnqcx0xN-Wvfuko7YO8l-PQB4iZK_h4c1WZsYx_FDghHJSPyT0ZK5Aj3ujx9JHKALlg1ylISTn4QF9Hp34ALXggb8oNoOqSXNWmpPgVyH5Ec9Ft&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.btacademy.com/contractor-quick-tools/</a></p><p>📍[50:57]<a href="http://btacademy.com/?fbclid=IwAR0uXzszn4w7cGb6twAN-c_5LtTeSXd2nEDhzkVLuClA9Yznw4iAiAZa5cg" rel="noopener noreferrer" target="_blank">btacademy.com</a></p><p>📍[53:12]<a href="https://qualitydrivensoftware.com/2022-conference/?fbclid=IwAR3R1YOxdC0q4kpGGP4kdyUKPG_hn7YpCxIg00xZ0YYgyTfj7pNRKYgFxp0" rel="noopener noreferrer" target="_blank">https://qualitydrivensoftware.com/2022-conference/</a></p><p><strong>Quote of the day </strong></p><p>The day before something is a breakthrough, it’s a crazy idea.</p><p><span class="ql-size-small">-</span><strong class="ql-size-small">Peter Diamandis</strong></p><p><br></p><p><strong>Resources</strong></p><p><strong>Danny Kerr </strong>- <a href="https://www.btacademy.com/" rel="noopener noreferrer" target="_blank">https://www.btacademy.com/</a> &amp; <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.btacademy.com%2Fcontractor-quick-tools%2F%3Ffbclid%3DIwAR2jiaevIQy84541vtV96Nfga4uzgEkyuW8oDWx3SyeMxM4zcfFHtXhWrIQ&amp;h=AT3SXn3zXZli_qPDqoc-p35BMxZ10a67RpKeDlO9YP3Pr4lDqYMMGqTtembSDuM3N3Loa5VAn4P-K2rdFAMqnWPYfAFAHawzCC7q4iRC2yuQWiLamNFTPwCGz5x_PJQVmEJJ&amp;__tn__=R-R" rel="noopener noreferrer" target="_blank">https://www.btacademy.com/contractor-quick-tools/</a></p><p><strong>Tay Meroni </strong>(Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes</strong> (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers</strong> (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-72-danny-kerr]]></link><guid isPermaLink="false">2c8faf1d-ab0b-4723-897f-7433a647ebef</guid><itunes:image href="https://artwork.captivate.fm/0656adef-7f11-4634-8226-c155271cc2f9/j7fk4GNj1bmYIqv5urzw0SSa.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 27 Sep 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/69fad604-e41f-4ee7-aab7-cc0b7a6de3fe/danny-kerr-audio.mp3" length="126029037" type="audio/mpeg"/><itunes:duration>52:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>24</itunes:episode><itunes:season>2</itunes:season><podcast:episode>24</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:71 Lindsey Kirchner</title><itunes:title>E:71 Lindsey Kirchner</itunes:title><description><![CDATA[<p>Lindsey is the Customer Experience Manager at the Contractor Sales Academy. She loves sharing her wisdom with contractors who she supports every day at CSA.</p><p><strong>Show Minute Markers:</strong></p><p>📍[8:25] Who has implemented Marcus Sheridan's "They Ask, You Answer" videos on their website?</p><p>📍[10:13] On a scale 1-10, how good is your team at educating your client/lead on what to expect?</p><p>📍[11:45] Oooh...5 step sales script role play. Who does something similar with their team?</p><p>📍[18:29]Have consistent weekly meetings with your management team to decrease communication    problems</p><p>📍[20:57]How are you incentivizing your sales team? Do your salesmen/saleswomen have the opportunity for up-selling and bonuses ?</p><p>📍[24:33]Have your sales team by very clear about your process and what to expect when working with your company. Don't promise the moon just to make the sale!</p><p>📍[28:45]Marketing Homework: Get 5 "They Ask, You Answer" videos up on YouTube, Social Media, and your Website</p><p>📍[29:33]Finances: Get your people trained and comfortable talking about pricing.</p><p>📍[31:37]Systems Homework: Get a weekly management meeting scheduled, if you do't do that already.</p><p>📍[33:09]People Homework: Consider a sales incentive program, but be sure to balance with a metric ensuring client retention. This is to avoid selling with false promises in order to make the sale.</p><p>📍[33:41]Lindsey's Homework: What is your customer's why?</p><p><strong>Quote of the week</strong></p><p><strong>The Question you ask are more important than the things you could ever say</strong></p><p><strong>-Thomas Freese</strong></p><p><strong class="ql-size-large">Resources</strong></p><p><strong>Lindsey Kirchner </strong><a href="https://contractorsalesacademy.com/" rel="noopener noreferrer" target="_blank">https://contractorsalesacademy.com/</a></p><p><strong>Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Lindsey is the Customer Experience Manager at the Contractor Sales Academy. She loves sharing her wisdom with contractors who she supports every day at CSA.</p><p><strong>Show Minute Markers:</strong></p><p>📍[8:25] Who has implemented Marcus Sheridan's "They Ask, You Answer" videos on their website?</p><p>📍[10:13] On a scale 1-10, how good is your team at educating your client/lead on what to expect?</p><p>📍[11:45] Oooh...5 step sales script role play. Who does something similar with their team?</p><p>📍[18:29]Have consistent weekly meetings with your management team to decrease communication    problems</p><p>📍[20:57]How are you incentivizing your sales team? Do your salesmen/saleswomen have the opportunity for up-selling and bonuses ?</p><p>📍[24:33]Have your sales team by very clear about your process and what to expect when working with your company. Don't promise the moon just to make the sale!</p><p>📍[28:45]Marketing Homework: Get 5 "They Ask, You Answer" videos up on YouTube, Social Media, and your Website</p><p>📍[29:33]Finances: Get your people trained and comfortable talking about pricing.</p><p>📍[31:37]Systems Homework: Get a weekly management meeting scheduled, if you do't do that already.</p><p>📍[33:09]People Homework: Consider a sales incentive program, but be sure to balance with a metric ensuring client retention. This is to avoid selling with false promises in order to make the sale.</p><p>📍[33:41]Lindsey's Homework: What is your customer's why?</p><p><strong>Quote of the week</strong></p><p><strong>The Question you ask are more important than the things you could ever say</strong></p><p><strong>-Thomas Freese</strong></p><p><strong class="ql-size-large">Resources</strong></p><p><strong>Lindsey Kirchner </strong><a href="https://contractorsalesacademy.com/" rel="noopener noreferrer" target="_blank">https://contractorsalesacademy.com/</a></p><p><strong>Tay Meroni</strong> (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p><strong>Meaghan Likes </strong>(Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p><strong>Michelle Myers </strong>(Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p><strong>Martha Woodward</strong> (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-71-lindsey-kirchner]]></link><guid isPermaLink="false">0087deae-7fc1-4dd7-9a2b-4c8624cb2056</guid><itunes:image href="https://artwork.captivate.fm/efbcf005-295d-415d-933d-c10c5ddca734/npdkhrDIm7zIwG4u9kICKyD-.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 20 Sep 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/27b21e76-b418-447b-9c8c-54300798e8f3/e71-linsey-audio.mp3" length="84307656" type="audio/mpeg"/><itunes:duration>35:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>23</itunes:episode><itunes:season>2</itunes:season><podcast:episode>23</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:70 Dan Dowdy</title><itunes:title>E:70 Dan Dowdy</itunes:title><description><![CDATA[<p>Today we welcome Dan Dowdy..... the owner of Built For The Trades, Dan's team of plumbing, HVAC, and electrical industry experts has come together to help you reach your business goals and achieve the success you’ve always dreamed of. We are proud to be tradesmen and women, we believe in hard work, we are committed to serving the members of our community, we are men and women of integrity, we hold ourselves accountable, and we always strive for progress.</p><p><strong>Show Minute Markers:</strong></p><p>📍[5:32]&nbsp;Where to start with Marketing?</p><p>📍[5:39]&nbsp;How to focus on retention?</p><p>📍[7:48]&nbsp;Dan's Top Marketing Tips: Email Marketing, Engaging on Social Media, Using stickers to remind your client's who their "guy/gal" is and what their phone number is...</p><p>📍[8:26]&nbsp;&nbsp;The value of the customer service phone call...</p><p>📍[11:55]&nbsp;They say timing is key... minimum emails 1x per month... Textmagic for seasonal communication.... Sendjim ties back into high quality touches with your clients like gifts &amp; thank you cards.</p><p>📍[14:53]&nbsp;When prepping for sale of your business you want to first look at customer retention and second being your systems!</p><p>📍[16:47]&nbsp;&nbsp;How can you bring recurring/memberships of customers to service business?</p><p>📍[18:55]&nbsp;Customer Membership Program:</p><p>1. Make it easy!</p><p>2. Choose your length of time for the membership.</p><p>3. Add special member only perks! (Example: Warranty, Annual Inspection)</p><p>📍[20:56]&nbsp;When looking at Systems... Dan recommends Vision Statement, Mission Statement &amp; Core Values</p><p>📍[21:19]&nbsp;"Core Values + Accountability = Your Company Culture" Dan Dowdy</p><p>📍[24:27]&nbsp;&nbsp;Are background checks a good way to bring comfortability for your clients?</p><p>📍[25:16]&nbsp;Vision First. Money is Second. Then Marketing. Build a system around customer service.</p><p>📍[28:03]&nbsp;How do you highlight your team and how qualified they are?</p><p>📍[28:54]&nbsp;Bringing professionalism back to the trades.</p><p>📍[30:43]&nbsp;&nbsp;It's important to start with the basics...</p><p>1. How do you look?</p><p>2. How's your Personality?</p><p>3. Do you have Integrity?</p><p>4. What's your Timeliness?</p><p>5. Are you over-communicating</p><p>📍[32:42]&nbsp;Remembering the importance of making your clients feel comfortable..&nbsp;</p><blockquote>Quote of the week: " From what we get, we can make a living. What we give however, makes a life." - Arthur Ash</blockquote><blockquote>&nbsp;</blockquote><p><strong>Resources</strong></p><p>Dan Dowdy with&nbsp;<a href="https://www.builtforthetrades.com/" rel="noopener noreferrer" target="_blank">Built for the Trades</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a>c</p>]]></description><content:encoded><![CDATA[<p>Today we welcome Dan Dowdy..... the owner of Built For The Trades, Dan's team of plumbing, HVAC, and electrical industry experts has come together to help you reach your business goals and achieve the success you’ve always dreamed of. We are proud to be tradesmen and women, we believe in hard work, we are committed to serving the members of our community, we are men and women of integrity, we hold ourselves accountable, and we always strive for progress.</p><p><strong>Show Minute Markers:</strong></p><p>📍[5:32]&nbsp;Where to start with Marketing?</p><p>📍[5:39]&nbsp;How to focus on retention?</p><p>📍[7:48]&nbsp;Dan's Top Marketing Tips: Email Marketing, Engaging on Social Media, Using stickers to remind your client's who their "guy/gal" is and what their phone number is...</p><p>📍[8:26]&nbsp;&nbsp;The value of the customer service phone call...</p><p>📍[11:55]&nbsp;They say timing is key... minimum emails 1x per month... Textmagic for seasonal communication.... Sendjim ties back into high quality touches with your clients like gifts &amp; thank you cards.</p><p>📍[14:53]&nbsp;When prepping for sale of your business you want to first look at customer retention and second being your systems!</p><p>📍[16:47]&nbsp;&nbsp;How can you bring recurring/memberships of customers to service business?</p><p>📍[18:55]&nbsp;Customer Membership Program:</p><p>1. Make it easy!</p><p>2. Choose your length of time for the membership.</p><p>3. Add special member only perks! (Example: Warranty, Annual Inspection)</p><p>📍[20:56]&nbsp;When looking at Systems... Dan recommends Vision Statement, Mission Statement &amp; Core Values</p><p>📍[21:19]&nbsp;"Core Values + Accountability = Your Company Culture" Dan Dowdy</p><p>📍[24:27]&nbsp;&nbsp;Are background checks a good way to bring comfortability for your clients?</p><p>📍[25:16]&nbsp;Vision First. Money is Second. Then Marketing. Build a system around customer service.</p><p>📍[28:03]&nbsp;How do you highlight your team and how qualified they are?</p><p>📍[28:54]&nbsp;Bringing professionalism back to the trades.</p><p>📍[30:43]&nbsp;&nbsp;It's important to start with the basics...</p><p>1. How do you look?</p><p>2. How's your Personality?</p><p>3. Do you have Integrity?</p><p>4. What's your Timeliness?</p><p>5. Are you over-communicating</p><p>📍[32:42]&nbsp;Remembering the importance of making your clients feel comfortable..&nbsp;</p><blockquote>Quote of the week: " From what we get, we can make a living. What we give however, makes a life." - Arthur Ash</blockquote><blockquote>&nbsp;</blockquote><p><strong>Resources</strong></p><p>Dan Dowdy with&nbsp;<a href="https://www.builtforthetrades.com/" rel="noopener noreferrer" target="_blank">Built for the Trades</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a>c</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-70-dan-dowdy]]></link><guid isPermaLink="false">f9d1e96f-f7e7-407c-b42b-c0eb4db01909</guid><itunes:image href="https://artwork.captivate.fm/b7d0eecf-cb4d-4adb-8d92-0c9b872b091b/nPswT4sstXnWkT2ue_rGeZAD.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 13 Sep 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/52dd670b-a4ac-4118-95fc-4fa61832f20f/ep-70-dan-dowdy.mp3" length="107501256" type="audio/mpeg"/><itunes:duration>44:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>22</itunes:episode><itunes:season>2</itunes:season><podcast:episode>22</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:69 Ellen Rohr</title><itunes:title>E:69 Ellen Rohr</itunes:title><description><![CDATA[<p>Ellen nearly sank her husband’s plumbing company after his partner died unexpectedly. Boy was she humbled! It seemed like lots of money was moving through the company, but at the end of the month there was never any money left.</p><p>&nbsp;In desperation, Ellen figured out how to make lots of money and turned the business around. She inspires thousands, in workshops, presentations and online, to make business un-complicated and live life un-leashed. Ellen is also a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years.</p><p>&nbsp;Now, she is the CCO of&nbsp;<a href="https://www.facebook.com/ZoomDrainHQ/?__cft__[0]=AZUzOIWnggtVhFFAjAy0QQ2yYM8iSb7dNYtpoiD17XJ4PuJHICuP0IAonsdae9d_vtc6Wmvbt7UyA-wdfAG1JZdUc8to3pIX9DozKe6_o-7MggAxlSIBtgThjOwYBzgr9U95dyNBvZ8Njpi6Sdb6rQ0dxrqBKE78t1GP-QhObpPm3cS2tek5GRIgnHMrxASa8eA&amp;__tn__=kK-R" rel="noopener noreferrer" target="_blank">ZOOM DRAIN</a>&nbsp;Franchise Company, LLC. She is a columnist for Huffington Post, PHC News, Springfield Business Journal and an “in the trenches” contributor to many business and trade magazines. Ellen is a popular, high-energy TV Celebrity who has been on over 150 news programs, encouraging people to make their own money.</p><p><strong>Show Minute Markers:</strong></p><p>📍[10:06]&nbsp;Marketing: How to tackle a marketing plan in less than 2 hours?!</p><p>📍[10:50]&nbsp;Marketing: Key points to building a marketing plan</p><p>📍[12:19]&nbsp;"Stop procrastinating... set the timer and get it done!" Ellen Rohr</p><p>📍[13:46]&nbsp;Marketing: Spend some money, make some mistakes and figure out what's working and what's not working... you'll get over the "fear"</p><p>📍[14:53]&nbsp;&nbsp;Marketing: Set a budget... Their franchisees are required to spend a significant amount of money on Marketing the first couple of months to successfully launch their business</p><p>📍[15:16]&nbsp;Marketing: Start with Referral marketing and when you're ready formalize it...</p><p>📍[15:37]&nbsp;Marketing: Ellen's #1 lead source are other contractors</p><p>📍[16:40]&nbsp;Marketing: You have to be willing to test the waters - there are no guarantees...</p><p>📍[17:45]&nbsp;Marketing: What "touches" do you have in place to get in front of your customers 7-10 times so that they'll buy?</p><p>📍[18:12]&nbsp;Marketing: When was the last time you reviewed your Marketing plan?</p><p>📍[20:01]&nbsp;Marketing: How many calls per lead source?</p><p>📍[20:12]&nbsp;&nbsp;Marketing: What is the cost per lead?</p><p>📍[25:20]&nbsp;Finances: Are you priced correctly?</p><p>📍[25:55]&nbsp;&nbsp;Finances: If you price right, everything else will be fine...</p><p>📍[32:25]&nbsp;Finances: If you don't want to do the math... If you don't want to read the book.... TRIPLE your prices!</p><p>📍[33:08]&nbsp;&nbsp;Systems: Do you have a notebook?</p><p>📍[33:24]&nbsp;Systems: Get it out of your head?</p><p>📍[34:20]&nbsp;Systems: Building a binder that is the heartbeat of your business....</p><p>📍[36:50]&nbsp;Systems: The two things of your business you as the owner CANNOT delegate are the Vision of the Company &amp; the Responsibility of the Money</p><p>📍[39:14]&nbsp;Systems: Tell me about your operations manuals...</p><p>📍[39:41]&nbsp;Systems: Michelle uses Trello as the dashboard of the businesses she supports...</p><p>📍[40:40]&nbsp;Systems: Everything that is on paper - I own because no one else can see it....</p><p>📍[43:08]&nbsp;&nbsp;People: The conversation you have to have when your sales people aren't converting</p><p>📍[43:32]&nbsp;&nbsp;People: How to have hard conversations with your people?</p><p>📍[44:27]&nbsp;People: If you're struggling with a person's performance - how do you have that difficult conversation?</p><p>📍[44:53]&nbsp;People: Ellen never talks about attitude... She's a behaviorist</p><p>📍[45:42]&nbsp;People: Focus on the behaviors that are going to help your team members...]]></description><content:encoded><![CDATA[<p>Ellen nearly sank her husband’s plumbing company after his partner died unexpectedly. Boy was she humbled! It seemed like lots of money was moving through the company, but at the end of the month there was never any money left.</p><p>&nbsp;In desperation, Ellen figured out how to make lots of money and turned the business around. She inspires thousands, in workshops, presentations and online, to make business un-complicated and live life un-leashed. Ellen is also a successful franchisor, helping launch a plumbing franchise to 47 locations and $40 million in sales in under 2 years.</p><p>&nbsp;Now, she is the CCO of&nbsp;<a href="https://www.facebook.com/ZoomDrainHQ/?__cft__[0]=AZUzOIWnggtVhFFAjAy0QQ2yYM8iSb7dNYtpoiD17XJ4PuJHICuP0IAonsdae9d_vtc6Wmvbt7UyA-wdfAG1JZdUc8to3pIX9DozKe6_o-7MggAxlSIBtgThjOwYBzgr9U95dyNBvZ8Njpi6Sdb6rQ0dxrqBKE78t1GP-QhObpPm3cS2tek5GRIgnHMrxASa8eA&amp;__tn__=kK-R" rel="noopener noreferrer" target="_blank">ZOOM DRAIN</a>&nbsp;Franchise Company, LLC. She is a columnist for Huffington Post, PHC News, Springfield Business Journal and an “in the trenches” contributor to many business and trade magazines. Ellen is a popular, high-energy TV Celebrity who has been on over 150 news programs, encouraging people to make their own money.</p><p><strong>Show Minute Markers:</strong></p><p>📍[10:06]&nbsp;Marketing: How to tackle a marketing plan in less than 2 hours?!</p><p>📍[10:50]&nbsp;Marketing: Key points to building a marketing plan</p><p>📍[12:19]&nbsp;"Stop procrastinating... set the timer and get it done!" Ellen Rohr</p><p>📍[13:46]&nbsp;Marketing: Spend some money, make some mistakes and figure out what's working and what's not working... you'll get over the "fear"</p><p>📍[14:53]&nbsp;&nbsp;Marketing: Set a budget... Their franchisees are required to spend a significant amount of money on Marketing the first couple of months to successfully launch their business</p><p>📍[15:16]&nbsp;Marketing: Start with Referral marketing and when you're ready formalize it...</p><p>📍[15:37]&nbsp;Marketing: Ellen's #1 lead source are other contractors</p><p>📍[16:40]&nbsp;Marketing: You have to be willing to test the waters - there are no guarantees...</p><p>📍[17:45]&nbsp;Marketing: What "touches" do you have in place to get in front of your customers 7-10 times so that they'll buy?</p><p>📍[18:12]&nbsp;Marketing: When was the last time you reviewed your Marketing plan?</p><p>📍[20:01]&nbsp;Marketing: How many calls per lead source?</p><p>📍[20:12]&nbsp;&nbsp;Marketing: What is the cost per lead?</p><p>📍[25:20]&nbsp;Finances: Are you priced correctly?</p><p>📍[25:55]&nbsp;&nbsp;Finances: If you price right, everything else will be fine...</p><p>📍[32:25]&nbsp;Finances: If you don't want to do the math... If you don't want to read the book.... TRIPLE your prices!</p><p>📍[33:08]&nbsp;&nbsp;Systems: Do you have a notebook?</p><p>📍[33:24]&nbsp;Systems: Get it out of your head?</p><p>📍[34:20]&nbsp;Systems: Building a binder that is the heartbeat of your business....</p><p>📍[36:50]&nbsp;Systems: The two things of your business you as the owner CANNOT delegate are the Vision of the Company &amp; the Responsibility of the Money</p><p>📍[39:14]&nbsp;Systems: Tell me about your operations manuals...</p><p>📍[39:41]&nbsp;Systems: Michelle uses Trello as the dashboard of the businesses she supports...</p><p>📍[40:40]&nbsp;Systems: Everything that is on paper - I own because no one else can see it....</p><p>📍[43:08]&nbsp;&nbsp;People: The conversation you have to have when your sales people aren't converting</p><p>📍[43:32]&nbsp;&nbsp;People: How to have hard conversations with your people?</p><p>📍[44:27]&nbsp;People: If you're struggling with a person's performance - how do you have that difficult conversation?</p><p>📍[44:53]&nbsp;People: Ellen never talks about attitude... She's a behaviorist</p><p>📍[45:42]&nbsp;People: Focus on the behaviors that are going to help your team members win...</p><p>📍[47:26]&nbsp;&nbsp;People: Ellen doesn't give "poop" sandwiches....</p><p>📍[48:28]&nbsp;People: If there's poop to be given... Just give the poop!&nbsp;</p><p>📍[49:30]&nbsp;People: We have to "get you good" or "get you gone"</p><p>📍[51:31]&nbsp;&nbsp;People: When you're committed to helping people win - their attitude improves...</p><p>📍[51:53]&nbsp;People: Embrace the diversity of attitudes along with all other forms of diversity</p><p>📍[54:02]People: One Minute Manager Book</p><p>📍[55:15] People: DON'T bring people into your office and sit them down...</p><p>📍[55:41]&nbsp;&nbsp;People: Change the location of your difficult conversations - make it productive</p><p>📍[55:15]&nbsp;People: DON'T bring people into your office and sit them down...</p><p>📍[55:41]&nbsp;People: Change the location of your difficult conversations - make it productive</p><p>📍[1:02:03]Say what you mean and mean what you say....</p><p>&nbsp;</p><blockquote>Quote of the Week: "To do what you love and feel that it matters - what could be more fun!" -&nbsp;Katharine Graham</blockquote><p><strong>&nbsp;</strong></p><p><strong>Resources</strong></p><p>Book recommendation&nbsp;with&nbsp;<a href="https://www.goodreads.com/book/show/763362.The_One_Minute_Manager" rel="noopener noreferrer" target="_blank">The One Minute Manager</a></p><p>Ellen Rohr with&nbsp;<a href="https://ellenrohr.com/" rel="noopener noreferrer" target="_blank">Business UNComplicated. Life Unleashed</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-66-ellen-rohr]]></link><guid isPermaLink="false">838f8cbf-9bf0-480f-b377-20f7f8604575</guid><itunes:image href="https://artwork.captivate.fm/04ca3abc-16e0-49b4-bf81-9fd4d4547beb/3tvhH6ibzwfxXt9R9Wog4jou.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 06 Sep 2021 12:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/bd2cbf63-7a91-49e6-b79d-ee49a29c1684/e69-ellen-rohr.mp3" length="154269576" type="audio/mpeg"/><itunes:duration>01:04:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>21</itunes:episode><itunes:season>2</itunes:season><podcast:episode>21</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:68 Lisa Myers-Botts</title><itunes:title>E:68 Lisa Myers-Botts</itunes:title><description><![CDATA[<p>Lisa's favorite part in the industry is -- “It is a different job every day. From keeping up with industry trends and products to figuring out why those critters are getting in, there is always something new to learn and discover.”</p><p>&nbsp;Quality service is important to Lisa Myers-Botts. It was top of mind for her 21 months ago, when she launched her own pest control company, Peacock Pest Prevention, in Tomball, Texas.</p><p>&nbsp;“Service is what I do, and I do it very well,” she says. “I want every client I have to feel our commitment to quality service. Starting my own company, with that commitment, was a logical next step.”</p><p>&nbsp;Myers-Botts follows advice from her first boss: Take care of your employees; your employees will take care of customers and your customers will take care of your bottom line. “I believe in that philosophy, and I want to continue to build my business on that model,” she says.</p><p><strong>Resources</strong></p><p><a href="https://www.facebook.com/peacockpestcontrol" rel="noopener noreferrer" target="_blank">Peacock Pest Prevention, LLC</a></p><p>Lisa Myers-Botts with&nbsp;<a href="https://peacockpestprevent.wixsite.com/home-1" rel="noopener noreferrer" target="_blank">Peacock Pest Prevention, LLC</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Lisa's favorite part in the industry is -- “It is a different job every day. From keeping up with industry trends and products to figuring out why those critters are getting in, there is always something new to learn and discover.”</p><p>&nbsp;Quality service is important to Lisa Myers-Botts. It was top of mind for her 21 months ago, when she launched her own pest control company, Peacock Pest Prevention, in Tomball, Texas.</p><p>&nbsp;“Service is what I do, and I do it very well,” she says. “I want every client I have to feel our commitment to quality service. Starting my own company, with that commitment, was a logical next step.”</p><p>&nbsp;Myers-Botts follows advice from her first boss: Take care of your employees; your employees will take care of customers and your customers will take care of your bottom line. “I believe in that philosophy, and I want to continue to build my business on that model,” she says.</p><p><strong>Resources</strong></p><p><a href="https://www.facebook.com/peacockpestcontrol" rel="noopener noreferrer" target="_blank">Peacock Pest Prevention, LLC</a></p><p>Lisa Myers-Botts with&nbsp;<a href="https://peacockpestprevent.wixsite.com/home-1" rel="noopener noreferrer" target="_blank">Peacock Pest Prevention, LLC</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-66-lisa-myers]]></link><guid isPermaLink="false">9e363199-e723-4f3b-a6c9-2c8293e7812b</guid><itunes:image href="https://artwork.captivate.fm/6556e0de-ed9e-4455-baf2-cfe4c531b740/0mIvXOJn9d_praOh2_nL0TAL.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 30 Aug 2021 12:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/62e2ce7e-6180-49b9-be7d-6e33202365c4/e68-lisa.mp3" length="103574856" type="audio/mpeg"/><itunes:duration>43:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>20</itunes:episode><itunes:season>2</itunes:season><podcast:episode>20</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:67 Brandon Vaughn</title><itunes:title>E:67 Brandon Vaughn</itunes:title><description><![CDATA[<h2>What's the Map to a Million???</h2><p>For decades, Brandon Vaughn witnessed his own father’s drive and dedication to owning/operating a small cleaning business. For 33 years, his father ran his small business as a single employee. In 2012, his father was diagnosed with a serious illness that prevented him from performing the physical tasks required to keep the business running.</p><p>Brandon purchased the business with a promise to grow it in order to support his parents. In under 6 seasons, Brandon grew the business from zero to over 70 employees (hiring 25 employees in only 30 days), increasing revenues from $8k/mo to over $450k/mo. In 2017, he was awarded the S.B.A Small Business Person of the Year award for the state of Oregon.</p><p>Today, Brandon helps thousands of small business owners systemize and scale their companies through his company CONQUER®, which provides personalized mentorship and training programs for small business owners. Brandon has started a brand new service business from scratch using resources in CONQUER® and has scaled his new service company from 0 to $100,000/mo in only 4 months.</p><p><strong>Resources</strong></p><p>Brandon Vaugh with&nbsp;<a href="https://automategrowsell.com/team/" rel="noopener noreferrer" target="_blank">Automate Grow Sell</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<h2>What's the Map to a Million???</h2><p>For decades, Brandon Vaughn witnessed his own father’s drive and dedication to owning/operating a small cleaning business. For 33 years, his father ran his small business as a single employee. In 2012, his father was diagnosed with a serious illness that prevented him from performing the physical tasks required to keep the business running.</p><p>Brandon purchased the business with a promise to grow it in order to support his parents. In under 6 seasons, Brandon grew the business from zero to over 70 employees (hiring 25 employees in only 30 days), increasing revenues from $8k/mo to over $450k/mo. In 2017, he was awarded the S.B.A Small Business Person of the Year award for the state of Oregon.</p><p>Today, Brandon helps thousands of small business owners systemize and scale their companies through his company CONQUER®, which provides personalized mentorship and training programs for small business owners. Brandon has started a brand new service business from scratch using resources in CONQUER® and has scaled his new service company from 0 to $100,000/mo in only 4 months.</p><p><strong>Resources</strong></p><p>Brandon Vaugh with&nbsp;<a href="https://automategrowsell.com/team/" rel="noopener noreferrer" target="_blank">Automate Grow Sell</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-67-brandon-vaughn]]></link><guid isPermaLink="false">d6c2c14c-22ae-46c5-a8cf-d5e14ab03630</guid><itunes:image href="https://artwork.captivate.fm/1b8e6efe-cca7-4421-83a1-4a566d71b932/tem4VTyIOKK6NeT_1MtnchrW.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 23 Aug 2021 12:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/50da5848-54fa-4f54-92f4-16d3bcd4f241/brandon-audio.mp3" length="131080776" type="audio/mpeg"/><itunes:duration>54:37</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>19</itunes:episode><itunes:season>2</itunes:season><podcast:episode>19</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:66 Cody McKinley</title><itunes:title>E:66 Cody McKinley</itunes:title><description><![CDATA[<p>Cody's passion for finely-crafted woodwork and attention to detail are what define him. HMCM-McKinley Construction Management is a satisfaction-driven, customer-obsessed craftsman committed to making your dream project a reality!</p><p>Several years ago, a passion for hand built wood creations, started me down the path of home remodeling and General Contractor in Frisco and Remodeling in The Colony. McKinley Construction Management was built on Quality, Craftsmanship and Attention to Detail. A love for Outdoor Kitchens and Pergolas, Stamped Concrete, and Remodeling in Frisco make McKinley Construction Management North Texas' premier Contractor company.</p><p>MCM-McKinley Construction Management was founded on the principles of Quality, Craftsmanship and Attention to Detail. They strive to bring our fun-loving, hard-working mindset to each of our projects, no matter how big or small. From Stamped Concrete Patios to Outdoor Kitchens and Pergolas, we believe it is our privilege to make your backyard a place of comfort you’ll want to share with all of your friends and neighbors.</p><p><strong>Show Minute Markers:</strong></p><p> 📍[6:33]I love the "Coffee and Construction" idea. Marcus Sheridan would be so proud.</p><p> 📍[8:09]&nbsp;Per Cody "Covid has been thing the best thing that ever happened to our business"</p><p> 📍[20:31]&nbsp;People are buying off of emotion and love!</p><p><strong>Resources</strong></p><p>FC4B Retreats&nbsp;with&nbsp;<a href="https://www.fightclub4business.com/retreats" rel="noopener noreferrer" target="_blank">FC4B Takes on Middleburg, VA</a></p><p><a href="https://www.facebook.com/mcmtx/" rel="noopener noreferrer" target="_blank">MCM-McKinley Construction Management</a></p><p>Cody McKinley&nbsp;with&nbsp;<a href="https://mckinleyconstructionmanagement.com/" rel="noopener noreferrer" target="_blank">MCM-McKinley Construction Management</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></description><content:encoded><![CDATA[<p>Cody's passion for finely-crafted woodwork and attention to detail are what define him. HMCM-McKinley Construction Management is a satisfaction-driven, customer-obsessed craftsman committed to making your dream project a reality!</p><p>Several years ago, a passion for hand built wood creations, started me down the path of home remodeling and General Contractor in Frisco and Remodeling in The Colony. McKinley Construction Management was built on Quality, Craftsmanship and Attention to Detail. A love for Outdoor Kitchens and Pergolas, Stamped Concrete, and Remodeling in Frisco make McKinley Construction Management North Texas' premier Contractor company.</p><p>MCM-McKinley Construction Management was founded on the principles of Quality, Craftsmanship and Attention to Detail. They strive to bring our fun-loving, hard-working mindset to each of our projects, no matter how big or small. From Stamped Concrete Patios to Outdoor Kitchens and Pergolas, we believe it is our privilege to make your backyard a place of comfort you’ll want to share with all of your friends and neighbors.</p><p><strong>Show Minute Markers:</strong></p><p> 📍[6:33]I love the "Coffee and Construction" idea. Marcus Sheridan would be so proud.</p><p> 📍[8:09]&nbsp;Per Cody "Covid has been thing the best thing that ever happened to our business"</p><p> 📍[20:31]&nbsp;People are buying off of emotion and love!</p><p><strong>Resources</strong></p><p>FC4B Retreats&nbsp;with&nbsp;<a href="https://www.fightclub4business.com/retreats" rel="noopener noreferrer" target="_blank">FC4B Takes on Middleburg, VA</a></p><p><a href="https://www.facebook.com/mcmtx/" rel="noopener noreferrer" target="_blank">MCM-McKinley Construction Management</a></p><p>Cody McKinley&nbsp;with&nbsp;<a href="https://mckinleyconstructionmanagement.com/" rel="noopener noreferrer" target="_blank">MCM-McKinley Construction Management</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-66-cody-mckinley]]></link><guid isPermaLink="false">713fc9de-259b-4d3f-8f17-fa3ecba6c04f</guid><itunes:image href="https://artwork.captivate.fm/3efc99ce-e891-461c-8aec-4baac1d2fe92/jzN-SISBvkY8t9GlFufj9U1u.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 16 Aug 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5ad9a751-7cdf-43fe-92a3-26d7ad8989b4/e66-cody-mckinley.mp3" length="106130397" type="audio/mpeg"/><itunes:duration>44:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>18</itunes:episode><itunes:season>2</itunes:season><podcast:episode>18</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:65 Lee Baker</title><itunes:title>E:65 Lee Baker</itunes:title><description><![CDATA[<p>Lee has been in the construction industry since 1995. He specialized in residential remodeling and restoration of homes from fire and water. He founded Restoration With Design; Designing and building residential remodeling and restoration projects. Many of his existing clients would ask him about floor coatings for their garage floors.</p><p>One day, he and his wife visited the Remodeling and Deck Expo where he was introduced to the coatings industry. Shortly after, Lee and his wife became the dealers of the Dayton and Cincinnati area. This expansion created the rebranding of the floor coating portion of their business to Your1DayFloor.com.</p><p>Lee and his wife together have 5 children from 8 to 21 years old. They enjoy camping, swimming and just being together as a family. They attend Medway Church and enjoy meeting new people and entertaining friends and family. He has a great joy and passion for his craft and everything it has taught him over the years. It is his desire that you see that when you meet with him to find the best solution to meet your needs.</p><p><strong>Show Minute Markers:</strong></p><p>[23:24] 📍 Discussing Profit Margins and how having a niche service business has improved these margins</p><p>[25:34] 📍 Look at the areas of your business that are the headaches and how you can scale those areas out of your business.</p><p>[29:44] 📍 "We need customers to like and trust us" - Lee</p><p>[30:28] 📍 ONLY doing in person bids! no pricing over the phone, internet or social media.</p><p>[33:55] 📍 Lee is the Zap Master! He uses Zapier and Workiz in combination together to systematize and automate his business.</p><p>[35:27] 📍 Lee uses his VA to monitor his Facebook Messsages from 7am- 11pm, 7 days a week!</p><p>[41:24] 📍 Within 8 hours Lee know whether or not he will keep an employee. His team makes this decision based upon how they fit into their culture.</p><p>[48:26] 📍 For Lee, having his team trained on how to have a clean and organized truck is of super importance. Reason being this is the first impression to the clients. They will base their trust from that first moment.</p><p>[52:11] 📍 It is not just about what people make but how they feel about your company.</p><p>[55:13] 📍 BE FLEXIBLE. If you find the right person and you are willing to work with their schedule, that can be a huge plus for the employee</p><p>[1:03:48] 📍 You can contact Lee through Facebook messenger or via email at:&nbsp;<a href="mailto:Lee@your1dayfloor.com" rel="noopener noreferrer" target="_blank">Lee@your1dayfloor.com</a></p><p><strong>Resources</strong></p><p>FC4B Retreats&nbsp;with&nbsp;<a href="https://www.fightclub4business.com/retreats" rel="noopener noreferrer" target="_blank">FC4B Takes on Middleburg, VA</a></p><p><a href="https://www.facebook.com/ZapierApp" rel="noopener noreferrer" target="_blank">Zapier</a></p><p><a href="https://www.facebook.com/workiz" rel="noopener noreferrer" target="_blank">Workiz</a></p><p>Lee's Workiz Discount Code:&nbsp;<a href="https://www.workiz.com/1-day-floor/" rel="noopener noreferrer" target="_blank">Grow your Business with Workiz</a></p><p>Lee Baker&nbsp;with&nbsp;<a href="https://your1dayfloor.com/" rel="noopener noreferrer" target="_blank">Your 1 Day Floor</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink...]]></description><content:encoded><![CDATA[<p>Lee has been in the construction industry since 1995. He specialized in residential remodeling and restoration of homes from fire and water. He founded Restoration With Design; Designing and building residential remodeling and restoration projects. Many of his existing clients would ask him about floor coatings for their garage floors.</p><p>One day, he and his wife visited the Remodeling and Deck Expo where he was introduced to the coatings industry. Shortly after, Lee and his wife became the dealers of the Dayton and Cincinnati area. This expansion created the rebranding of the floor coating portion of their business to Your1DayFloor.com.</p><p>Lee and his wife together have 5 children from 8 to 21 years old. They enjoy camping, swimming and just being together as a family. They attend Medway Church and enjoy meeting new people and entertaining friends and family. He has a great joy and passion for his craft and everything it has taught him over the years. It is his desire that you see that when you meet with him to find the best solution to meet your needs.</p><p><strong>Show Minute Markers:</strong></p><p>[23:24] 📍 Discussing Profit Margins and how having a niche service business has improved these margins</p><p>[25:34] 📍 Look at the areas of your business that are the headaches and how you can scale those areas out of your business.</p><p>[29:44] 📍 "We need customers to like and trust us" - Lee</p><p>[30:28] 📍 ONLY doing in person bids! no pricing over the phone, internet or social media.</p><p>[33:55] 📍 Lee is the Zap Master! He uses Zapier and Workiz in combination together to systematize and automate his business.</p><p>[35:27] 📍 Lee uses his VA to monitor his Facebook Messsages from 7am- 11pm, 7 days a week!</p><p>[41:24] 📍 Within 8 hours Lee know whether or not he will keep an employee. His team makes this decision based upon how they fit into their culture.</p><p>[48:26] 📍 For Lee, having his team trained on how to have a clean and organized truck is of super importance. Reason being this is the first impression to the clients. They will base their trust from that first moment.</p><p>[52:11] 📍 It is not just about what people make but how they feel about your company.</p><p>[55:13] 📍 BE FLEXIBLE. If you find the right person and you are willing to work with their schedule, that can be a huge plus for the employee</p><p>[1:03:48] 📍 You can contact Lee through Facebook messenger or via email at:&nbsp;<a href="mailto:Lee@your1dayfloor.com" rel="noopener noreferrer" target="_blank">Lee@your1dayfloor.com</a></p><p><strong>Resources</strong></p><p>FC4B Retreats&nbsp;with&nbsp;<a href="https://www.fightclub4business.com/retreats" rel="noopener noreferrer" target="_blank">FC4B Takes on Middleburg, VA</a></p><p><a href="https://www.facebook.com/ZapierApp" rel="noopener noreferrer" target="_blank">Zapier</a></p><p><a href="https://www.facebook.com/workiz" rel="noopener noreferrer" target="_blank">Workiz</a></p><p>Lee's Workiz Discount Code:&nbsp;<a href="https://www.workiz.com/1-day-floor/" rel="noopener noreferrer" target="_blank">Grow your Business with Workiz</a></p><p>Lee Baker&nbsp;with&nbsp;<a href="https://your1dayfloor.com/" rel="noopener noreferrer" target="_blank">Your 1 Day Floor</a></p><p>Tay Meroni (Marketing) with&nbsp;<a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer" target="_blank">Pure Pressure Washing</a></p><p>Meaghan Likes (Finances) with&nbsp;<a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer" target="_blank">Bookkeeping Academy Online</a>,&nbsp;<a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Likes Accounting Company&nbsp;</a>&amp;&nbsp;<a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a></p><p>Michelle Myers (Systems) with&nbsp;<a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Pink Callers</a></p><p>Martha Woodward (People) with&nbsp;<a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer" target="_blank">The Pay for Performance Expert</a>,&nbsp;<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank">Quality Driven Software</a>&nbsp;&amp;&nbsp;<a href="https://www.dusting-divas.com/" rel="noopener noreferrer" target="_blank">Dusting Divas</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-65-lee-baker]]></link><guid isPermaLink="false">82b4308e-b4a2-464b-ac8f-42930a87c1a7</guid><itunes:image href="https://artwork.captivate.fm/453862f6-480d-4cb7-ba52-5580222c8a52/eY58gzUTBeZ51UZvg3YHGGrN.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 09 Aug 2021 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/47960f13-bfed-4abb-8c13-2ff69f290c63/lee-baker.mp3" length="95911310" type="audio/mpeg"/><itunes:duration>01:06:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>17</itunes:episode><itunes:season>2</itunes:season><podcast:episode>17</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:64 Mike Michalowicz</title><itunes:title>E:64 Mike Michalowicz</itunes:title><description><![CDATA[<p>Today's Guest is Mike Michalowicz, a very successful business owner that also has wrote 6 genius books with one more on the way, today's episode is amazing and full of knowledge so tick around to see what else where going to be talking about...</p><p>-How to stick out from your competition and get more jobs...</p><p>-How to recruit like a boss and conquer at business...</p><p>-The reason why most businesses emails don't work, and also how to right an email that will get read and work...</p><p><strong><em>HomeWork</em></strong></p><p>Money: raise your price's...</p><p>Systems: give your customers an easy way to pay you...</p><p>People: on your recruiting add give an inside look at what your business culture is like...</p><p>Marketing: pre-order Mike's new book...</p><p>Mike: call yourself a shareholder of a small business...</p><p>You'll learn all of this and more in this week's episode of The Fight Club 4 Business podcast...</p><p><strong><em>Quote </em></strong></p><p>"Why are you different, what's important about you and why does the customer need you?”            -Sara Blakely</p><p><strong><em>Time Stamps</em></strong></p><p>Megan&nbsp;05:10</p><p>Michelle 17:20</p><p>Martha 23:14</p><p>All 30:00</p><p><strong><em>Links </em></strong>﻿</p><p>PurePowerWashing.com <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a><em> </em></p><p>LikesAccounting.com <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>PinkCallers.com <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>QualityDriven.com <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Mike Michalowicz <a href="https://mikemichalowicz.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of Instagram</p><p>Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of Facebook</p><p>LinkedIn <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of LinkedIn</p>]]></description><content:encoded><![CDATA[<p>Today's Guest is Mike Michalowicz, a very successful business owner that also has wrote 6 genius books with one more on the way, today's episode is amazing and full of knowledge so tick around to see what else where going to be talking about...</p><p>-How to stick out from your competition and get more jobs...</p><p>-How to recruit like a boss and conquer at business...</p><p>-The reason why most businesses emails don't work, and also how to right an email that will get read and work...</p><p><strong><em>HomeWork</em></strong></p><p>Money: raise your price's...</p><p>Systems: give your customers an easy way to pay you...</p><p>People: on your recruiting add give an inside look at what your business culture is like...</p><p>Marketing: pre-order Mike's new book...</p><p>Mike: call yourself a shareholder of a small business...</p><p>You'll learn all of this and more in this week's episode of The Fight Club 4 Business podcast...</p><p><strong><em>Quote </em></strong></p><p>"Why are you different, what's important about you and why does the customer need you?”            -Sara Blakely</p><p><strong><em>Time Stamps</em></strong></p><p>Megan&nbsp;05:10</p><p>Michelle 17:20</p><p>Martha 23:14</p><p>All 30:00</p><p><strong><em>Links </em></strong>﻿</p><p>PurePowerWashing.com <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a><em> </em></p><p>LikesAccounting.com <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>PinkCallers.com <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>QualityDriven.com <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Mike Michalowicz <a href="https://mikemichalowicz.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of Instagram</p><p>Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of Facebook</p><p>LinkedIn <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of LinkedIn</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-64-mike-michalowicz]]></link><guid isPermaLink="false">e0824b4d-e0c4-44e9-96d3-44cc30a555cc</guid><itunes:image href="https://artwork.captivate.fm/f7017a1e-a330-4bf6-b0ba-88a47930215f/2xCf3ZPNKQk3RUNZ7r8N4jjI.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 02 Aug 2021 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/ba0c478e-423d-4b4e-a2dd-9d7d6e756412/mike-michalowicz.mp3" length="66308515" type="audio/mpeg"/><itunes:duration>46:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>16</itunes:episode><itunes:season>2</itunes:season><podcast:episode>16</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:63 Crystal Washington</title><itunes:title>E:63 Crystal Washington</itunes:title><description><![CDATA[<p>Today's guest is Crystal Washington, she's a Technology strategist and futurist, she was speaking live pre covid, now she's doing virtual and live...</p><p>We're here to help you fight for your business, find and fix your problems, and help you rise to the top...</p><p>Let's see what we're going to be learning in this week's episode...</p><p>-How o use <a href="https://www.google.com/" rel="noopener noreferrer" target="_blank">Google</a> and <a href="https://www.linkedin.com/" rel="noopener noreferrer" target="_blank">LinkedIn</a> also how to see if you need them...</p><p>-how to do referrals the right way...</p><p>-How to have a better team and workplace...</p><p>Today we have an episode filled with knowledge, wisdom and a lot  of laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p><strong><em>          Time Stamps</em></strong></p><p>Today we have an episode filled with knowledge, wisdom and a lot of laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Show Minute Markers:</p><p>[4:12] 📍 Marketing: Strategy behind social media and sales....</p><p>[4:38] 📍 Marketing: Defining the difference between sales &amp; marketing...</p><p>[9:48] 📍 Always focus on the benefits, not the features</p><p>[11:59] 📍 Marketing: Leveraging Linkedin to land commercial jobs</p><p>[14:04] 📍 Marketing: Using YouTube &amp; LinkedIn for keyword searches in google</p><p>[17:22] 📍 Finance: Focus your energy on revenue-generating activities...</p><p>[19:10] 📍 Finance: Find technology that makes you more efficient &amp; helps you serve your clients better... Leverage your automation systems</p><p>[24:15] 📍 Finance: How to change the mindset behind "I have to be the one to accomplish X":</p><p>1. When working with technology there is a building process but when you get to the top you are golden!</p><p>2. You want to adapt to what your clients looking for.</p><p>3. Not about just using technology but using technology to fill the gaps within your business.</p><p>[27:27] 📍 Finance: Whether you have 1 employee or 40 employees before you implement the technology have a brainstorming session with your employees. When implementing the technology discuss the benefits for the employees.</p><p>[29:41] 📍 Systems: Tips for trying out new software...</p><p>[30:23] 📍 System: Make a flowchart of what you need... Then plug in software.</p><p>[31:46] 📍 System: Get the simplest piece of technology that you need to get what you need done.</p><p>[32:28] 📍 System: Integrate your technology as much as you can to avoid double entry</p><p>[34:25] 📍 System: Leveraging AI (early)</p><p>[35:31] 📍 System: The Home Service Industry follows farming &amp; home construction trends</p><p>[36:36] 📍 "All honest work is honorable" - Crystal Washington</p><p>[38:03] 📍 System: The importance of revaluing the trades...</p><p>[38:19] 📍 People: Make it easy for me to work with you....</p><p>[38:48] 📍 "I want a service that is good enough" - Crystal Washington</p><p>[39:35] 📍 People: Having a "no-hassle service" culture....</p><p>[40:39] 📍 People: How we treat our employee's is how they'll treat our clients...</p><p>[41:05] 📍 People: Are we making things easy for employees in the workplace?</p><p>[43:33] 📍 People: White-Glove service as a culture...</p><p>[44:01] 📍 People: Find technology that turns your people into super heroes...</p><p>[45:56] 📍 People: Aligning your external culture with your internal one.. </p><p><strong><em>Home Work</em></strong></p><p>-Find who you want to reach and why...</p><p>-look at your business and look at the gaps, find software that will fill those gaps...</p><p>-do a health check on your systems and software...</p><p>-Make it easy for your employees to work with you...</p><p>-sit down with your team and ask them what you need to be better...</p><p><strong><em>Quote </em></strong></p><p>"the advantage of technology is based on making it fit in so that you don't even]]></description><content:encoded><![CDATA[<p>Today's guest is Crystal Washington, she's a Technology strategist and futurist, she was speaking live pre covid, now she's doing virtual and live...</p><p>We're here to help you fight for your business, find and fix your problems, and help you rise to the top...</p><p>Let's see what we're going to be learning in this week's episode...</p><p>-How o use <a href="https://www.google.com/" rel="noopener noreferrer" target="_blank">Google</a> and <a href="https://www.linkedin.com/" rel="noopener noreferrer" target="_blank">LinkedIn</a> also how to see if you need them...</p><p>-how to do referrals the right way...</p><p>-How to have a better team and workplace...</p><p>Today we have an episode filled with knowledge, wisdom and a lot  of laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p><strong><em>          Time Stamps</em></strong></p><p>Today we have an episode filled with knowledge, wisdom and a lot of laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Show Minute Markers:</p><p>[4:12] 📍 Marketing: Strategy behind social media and sales....</p><p>[4:38] 📍 Marketing: Defining the difference between sales &amp; marketing...</p><p>[9:48] 📍 Always focus on the benefits, not the features</p><p>[11:59] 📍 Marketing: Leveraging Linkedin to land commercial jobs</p><p>[14:04] 📍 Marketing: Using YouTube &amp; LinkedIn for keyword searches in google</p><p>[17:22] 📍 Finance: Focus your energy on revenue-generating activities...</p><p>[19:10] 📍 Finance: Find technology that makes you more efficient &amp; helps you serve your clients better... Leverage your automation systems</p><p>[24:15] 📍 Finance: How to change the mindset behind "I have to be the one to accomplish X":</p><p>1. When working with technology there is a building process but when you get to the top you are golden!</p><p>2. You want to adapt to what your clients looking for.</p><p>3. Not about just using technology but using technology to fill the gaps within your business.</p><p>[27:27] 📍 Finance: Whether you have 1 employee or 40 employees before you implement the technology have a brainstorming session with your employees. When implementing the technology discuss the benefits for the employees.</p><p>[29:41] 📍 Systems: Tips for trying out new software...</p><p>[30:23] 📍 System: Make a flowchart of what you need... Then plug in software.</p><p>[31:46] 📍 System: Get the simplest piece of technology that you need to get what you need done.</p><p>[32:28] 📍 System: Integrate your technology as much as you can to avoid double entry</p><p>[34:25] 📍 System: Leveraging AI (early)</p><p>[35:31] 📍 System: The Home Service Industry follows farming &amp; home construction trends</p><p>[36:36] 📍 "All honest work is honorable" - Crystal Washington</p><p>[38:03] 📍 System: The importance of revaluing the trades...</p><p>[38:19] 📍 People: Make it easy for me to work with you....</p><p>[38:48] 📍 "I want a service that is good enough" - Crystal Washington</p><p>[39:35] 📍 People: Having a "no-hassle service" culture....</p><p>[40:39] 📍 People: How we treat our employee's is how they'll treat our clients...</p><p>[41:05] 📍 People: Are we making things easy for employees in the workplace?</p><p>[43:33] 📍 People: White-Glove service as a culture...</p><p>[44:01] 📍 People: Find technology that turns your people into super heroes...</p><p>[45:56] 📍 People: Aligning your external culture with your internal one.. </p><p><strong><em>Home Work</em></strong></p><p>-Find who you want to reach and why...</p><p>-look at your business and look at the gaps, find software that will fill those gaps...</p><p>-do a health check on your systems and software...</p><p>-Make it easy for your employees to work with you...</p><p>-sit down with your team and ask them what you need to be better...</p><p><strong><em>Quote </em></strong></p><p>"the advantage of technology is based on making it fit in so that you don't even really notice it so it is apart of everyday life" -Bill Gates.</p><p><strong><em>Links</em></strong></p><p>PurePowerWashing.com <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a><strong><em> </em></strong></p><p>LikesAccounting.com <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>PinkCallers.com <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>QualityDriven.com <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></p><p>CrystalWashington.com <a href="https://crystalwashington.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of Instagram</p><p>Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of Facebook</p><p>LinkedIn <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business inside of LinkedIn</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-63-crystal-washington]]></link><guid isPermaLink="false">87d8afff-4f3b-443f-9a01-ed6ae5cde7ea</guid><itunes:image href="https://artwork.captivate.fm/b36d4084-821e-4180-83fa-52734e303f9b/cxJoLIBi_LyOnFna-C1YUKZ_.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 26 Jul 2021 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/97a77687-6b7c-4fa2-bced-bc708601483d/e-63-crystal-washington.mp3" length="83000133" type="audio/mpeg"/><itunes:duration>57:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>15</itunes:episode><itunes:season>2</itunes:season><podcast:episode>15</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:62 Tim Brown</title><itunes:title>E:62 Tim Brown</itunes:title><description><![CDATA[<p>Today's guest is Tim Brown, he's the owner of a very successful marketing business where you can learn how to market like a pro, his link will be down below...</p><p>In this episode he'll be giving away so much free advice that it would be crazy not to listen to him...</p><p>Lets see what else we'll be talking about in this week's episode...</p><p>-Every amazing marketer is good at this other profession... </p><p>-How to get extra information and clients from your clients...</p><p>-How to niche and make money off of it...</p><p>-How to create an amazing and working SEO...</p><p>Today we have some amazing wisdom that you don't want to miss out on so get ready because your in the right place welcome to The Fight Club 4 Business podcast... </p><p>Today's Quote is "The learners of today are the leaders of tomorrow"</p><p>And also today's Homework is to</p><ul><li>send a message telling your clients to send referrals to you.</li><li>Give tim a call.</li><li>Go to Hookagency.com</li></ul><br/><p>TIME STAMPS</p><p>-Marketing 3:30</p><p>-sales 18:40</p><p>-systems 36:20</p><p>-People 45:10</p><p>LINKS</p><p>Tim Browns Hook Agency <a href="https://hookagency.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to HookAgency.com</p><p>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a> or go to PurePowerWashing.com</p><p>Likes Accounting co. <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to LikesAccountingCompany.com</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to PinkCallers.com</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a> or go to Qualitydriven.com</p><p>Our Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business in Facebook</p><p>Our linked In <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business in Linked In</p><p>Our Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business in Instagram</p>]]></description><content:encoded><![CDATA[<p>Today's guest is Tim Brown, he's the owner of a very successful marketing business where you can learn how to market like a pro, his link will be down below...</p><p>In this episode he'll be giving away so much free advice that it would be crazy not to listen to him...</p><p>Lets see what else we'll be talking about in this week's episode...</p><p>-Every amazing marketer is good at this other profession... </p><p>-How to get extra information and clients from your clients...</p><p>-How to niche and make money off of it...</p><p>-How to create an amazing and working SEO...</p><p>Today we have some amazing wisdom that you don't want to miss out on so get ready because your in the right place welcome to The Fight Club 4 Business podcast... </p><p>Today's Quote is "The learners of today are the leaders of tomorrow"</p><p>And also today's Homework is to</p><ul><li>send a message telling your clients to send referrals to you.</li><li>Give tim a call.</li><li>Go to Hookagency.com</li></ul><br/><p>TIME STAMPS</p><p>-Marketing 3:30</p><p>-sales 18:40</p><p>-systems 36:20</p><p>-People 45:10</p><p>LINKS</p><p>Tim Browns Hook Agency <a href="https://hookagency.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to HookAgency.com</p><p>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a> or go to PurePowerWashing.com</p><p>Likes Accounting co. <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to LikesAccountingCompany.com</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to PinkCallers.com</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a> or go to Qualitydriven.com</p><p>Our Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business in Facebook</p><p>Our linked In <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business in Linked In</p><p>Our Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or go to Fight Club 4 Business in Instagram</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e62-tim-brown]]></link><guid isPermaLink="false">0aae0137-da3d-4093-be06-f284e58aa00b</guid><itunes:image href="https://artwork.captivate.fm/e07831a4-9d60-4c89-b3df-19b4f2db3cc5/YaEFuIs3gC-1LswO2HIPvUaP.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 19 Jul 2021 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/f887aa05-4ec7-4294-91ec-49a5e152cbf3/tim-brown.mp3" length="96659875" type="audio/mpeg"/><itunes:duration>01:07:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>14</itunes:episode><itunes:season>2</itunes:season><podcast:episode>14</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:61 Pat And Shielagh Clark</title><itunes:title>E:61 Pat And Shielagh Clark</itunes:title><description><![CDATA[<p>Today’s Guest's are Shielagh and Pat the owner's of a successful business called <strong>Precision Pro Wash, </strong>and now there ready to share some of the behind the scene on how they got to where they are now...</p><p>And now let's take a look and see what else we have planned for this week's episode...</p><p>-The systems that run there amazing family and business...</p><p>-How to make a seemingly impossible dream come to life...  </p><p>-Funny stories of their hiring process and first employees... </p><p>In today's episode we talk about so many knowledgeable things that you can take away from so if your ready to fight for your business and become successful your in the right place welcome to The Fight Club 4 Business podcast...</p><p><strong><em>Time stamps</em></strong></p><p>Marketing 4:15</p><p>Finance 13:20</p><p>Systems 27:11</p><p>People 37:05</p><p><strong>Links</strong></p><p>Precision Pro Wash <a href="https://precisionprowash.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to precisionprowash.com</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a> or go to Purepressurewashing.com </p><p>Likes Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to Likesacunting.com</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to PinkCallers.com</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a> or go to Qualitydrivensoftware.com </p><p><strong><em>Social Links</em></strong></p><p>Our Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to fightclub4business in Facebook</p><p>Our Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a>  or go to fightclub4business in Instagram</p><p>And our linkedIn <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a>  or go to fightclub4Business in linkedIn</p>]]></description><content:encoded><![CDATA[<p>Today’s Guest's are Shielagh and Pat the owner's of a successful business called <strong>Precision Pro Wash, </strong>and now there ready to share some of the behind the scene on how they got to where they are now...</p><p>And now let's take a look and see what else we have planned for this week's episode...</p><p>-The systems that run there amazing family and business...</p><p>-How to make a seemingly impossible dream come to life...  </p><p>-Funny stories of their hiring process and first employees... </p><p>In today's episode we talk about so many knowledgeable things that you can take away from so if your ready to fight for your business and become successful your in the right place welcome to The Fight Club 4 Business podcast...</p><p><strong><em>Time stamps</em></strong></p><p>Marketing 4:15</p><p>Finance 13:20</p><p>Systems 27:11</p><p>People 37:05</p><p><strong>Links</strong></p><p>Precision Pro Wash <a href="https://precisionprowash.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to precisionprowash.com</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a> or go to Purepressurewashing.com </p><p>Likes Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to Likesacunting.com</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a> or go to PinkCallers.com</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a> or go to Qualitydrivensoftware.com </p><p><strong><em>Social Links</em></strong></p><p>Our Facebook <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> or go to fightclub4business in Facebook</p><p>Our Instagram <a href="https://www.instagram.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a>  or go to fightclub4business in Instagram</p><p>And our linkedIn <a href="https://ph.linkedin.com/company/fight-club-4-business?trk=ppro_cprof" rel="noopener noreferrer" target="_blank">Here</a>  or go to fightclub4Business in linkedIn</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-61-shielagh-and-pat]]></link><guid isPermaLink="false">37e6485c-d5dc-4b39-b257-8eb3a8ae4217</guid><itunes:image href="https://artwork.captivate.fm/6a0be60c-8727-455d-a8a4-e5aafcc3bfce/L0MFsGRFx__bUMXTnOcc5cMH.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 12 Jul 2021 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7aa67c1a-8691-4958-b314-bd06e7442da3/e-61-shielagh-and-pat.mp3" length="86744839" type="audio/mpeg"/><itunes:duration>01:00:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>13</itunes:episode><itunes:season>2</itunes:season><podcast:episode>13</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:60 Kathy Gage</title><itunes:title>E:60 Kathy Gage</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow your home serves business...</p><p>Today's guest is Kathy Gage and she's here to let her knowledge flow and also give you some tips on how to employ and gain a bond with your employees also she's a former owner of a maid service company and is now retired...</p><p>If you want to check out her former business click <a href="https://www.blueskiesservices.com/stlouis/kathy-gage-5/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what else we have planned for today's episode...</p><p>-How to be a good manager and how to lead a team...</p><p>-The key to a successful workflow relies on this one solitary thing...</p><p>-The reason your business is stuck and is unable to grow or succeed...</p><p>Today we have an exciting episode with tons of wisdom, laughter, and some general tips that can help your business, so if your ready to learn and succeed your in the right place, welcome to The Fight Club 4 Business podcast...</p><p>Also before you leave Here's all the links to our businesses, were not recommending them just because there our's, it's because there perfect tools to help grow your business...</p><p>Pink Caller's <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow your home serves business...</p><p>Today's guest is Kathy Gage and she's here to let her knowledge flow and also give you some tips on how to employ and gain a bond with your employees also she's a former owner of a maid service company and is now retired...</p><p>If you want to check out her former business click <a href="https://www.blueskiesservices.com/stlouis/kathy-gage-5/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what else we have planned for today's episode...</p><p>-How to be a good manager and how to lead a team...</p><p>-The key to a successful workflow relies on this one solitary thing...</p><p>-The reason your business is stuck and is unable to grow or succeed...</p><p>Today we have an exciting episode with tons of wisdom, laughter, and some general tips that can help your business, so if your ready to learn and succeed your in the right place, welcome to The Fight Club 4 Business podcast...</p><p>Also before you leave Here's all the links to our businesses, were not recommending them just because there our's, it's because there perfect tools to help grow your business...</p><p>Pink Caller's <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-60-kathy-gage]]></link><guid isPermaLink="false">90c7af83-1454-4678-9679-29449d6bb20e</guid><itunes:image href="https://artwork.captivate.fm/a7d187b5-a132-49b7-9144-36cf4e336622/-fw2HnTcQtwtlOjvcWhvQCGM.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Sun, 04 Jul 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5f64193a-bbf1-4066-b9c5-aaf3790b6080/e-60-kathy-gage.mp3" length="76152081" type="audio/mpeg"/><itunes:duration>52:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>12</itunes:episode><itunes:season>2</itunes:season><podcast:episode>12</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:59 Shawn Day</title><itunes:title>E:59 Shawn Day</itunes:title><description><![CDATA[<p>Hello and welcome the The Fight Club 4 Business podcast, the place where four industry experts come together to talk about Marketing, Finance, systems and people...</p><p>Let's tell you a little bit more about today's episode, we'll be interviewing Shawn day, he owned a cleaning company for twenty years and is now an owner operator for your (blue skies recruiting)</p><p>He's helped dozens of small businesses and now he's here to help you, if you want to know more about him and his company click on this link <a href="https://yourblueskies.com/recruitingservice/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what else we'll be talking about in this week's episode...</p><p>-How marketing and recruiting go hand in hand and some helpful strategies for you to implement both...</p><p>-The secret's of marketing and how to area market...</p><p>-You must alway do this to evergrow your business...</p><p>-Why having a good business culture is important and how bad ones can hurt you...</p><p>We talk about so many great things today and I can't wait to share all of it with you today on The Fight Club 4 Business podcast...</p><p>if you want to go even deeper go check out our businesses to see how the can benefit you by clicking these links...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Like's Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>... </p>]]></description><content:encoded><![CDATA[<p>Hello and welcome the The Fight Club 4 Business podcast, the place where four industry experts come together to talk about Marketing, Finance, systems and people...</p><p>Let's tell you a little bit more about today's episode, we'll be interviewing Shawn day, he owned a cleaning company for twenty years and is now an owner operator for your (blue skies recruiting)</p><p>He's helped dozens of small businesses and now he's here to help you, if you want to know more about him and his company click on this link <a href="https://yourblueskies.com/recruitingservice/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what else we'll be talking about in this week's episode...</p><p>-How marketing and recruiting go hand in hand and some helpful strategies for you to implement both...</p><p>-The secret's of marketing and how to area market...</p><p>-You must alway do this to evergrow your business...</p><p>-Why having a good business culture is important and how bad ones can hurt you...</p><p>We talk about so many great things today and I can't wait to share all of it with you today on The Fight Club 4 Business podcast...</p><p>if you want to go even deeper go check out our businesses to see how the can benefit you by clicking these links...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Like's Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>... </p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-59-shawn-day]]></link><guid isPermaLink="false">faa8ed03-6802-491c-a86f-fab8c84667d3</guid><itunes:image href="https://artwork.captivate.fm/ec065c12-422b-4a66-a2d5-0d92edd65b30/OdPvUOlScB385EE8gExrQvWt.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 28 Jun 2021 00:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/ca644aa2-f0d8-4fab-b39d-a523a6a9204a/e-59-shawn-day.mp3" length="86352375" type="audio/mpeg"/><itunes:duration>59:58</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>11</itunes:episode><itunes:season>2</itunes:season><podcast:episode>11</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:58 Old School Talk</title><itunes:title>E:58 Old School Talk</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you succeed in your business...</p><p>Today we'll be talking about something coming up that will change you business, It's our Retreat of course...</p><p>This episode will be jam packed on how it's going to work, how it can help you, and finally if you really need it...</p><p>If you want more details click <a href="https://www.facebook.com/groups/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> once in Facebook click on the pdf...</p><p>Let's see what else we have planned for this week's episode and how it can impact you...</p><p>-The best way to stay connected through hard times...</p><p>-How to set up for success...</p><p>Also in this retreat you won't just learn stuff, you'll actually implement the knowledge we teach you into your business...</p><p>If your ready for knowledge wisdom and a little bit of laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p>If you want to go even deeper and learn about us more go check out our businesses and refer them to a friend if they need them...  </p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>... </p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you succeed in your business...</p><p>Today we'll be talking about something coming up that will change you business, It's our Retreat of course...</p><p>This episode will be jam packed on how it's going to work, how it can help you, and finally if you really need it...</p><p>If you want more details click <a href="https://www.facebook.com/groups/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> once in Facebook click on the pdf...</p><p>Let's see what else we have planned for this week's episode and how it can impact you...</p><p>-The best way to stay connected through hard times...</p><p>-How to set up for success...</p><p>Also in this retreat you won't just learn stuff, you'll actually implement the knowledge we teach you into your business...</p><p>If your ready for knowledge wisdom and a little bit of laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p>If you want to go even deeper and learn about us more go check out our businesses and refer them to a friend if they need them...  </p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>... </p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-58-old-school-talk]]></link><guid isPermaLink="false">707a0c16-963b-4a18-b3ac-a9c5cc35300d</guid><itunes:image href="https://artwork.captivate.fm/44c92df1-ce2e-4616-80a6-2ee2b9f1fce1/w6-PkUsjsbEVhPGOxHHQcWb2.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 21 Jun 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/04977a61-5319-4e7b-823a-78b6e06d4383/e-58-old-school-talk.mp3" length="71123405" type="audio/mpeg"/><itunes:duration>49:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>10</itunes:episode><itunes:season>2</itunes:season><podcast:episode>10</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:57 Logan Shinholser</title><itunes:title>E:57 Logan Shinholser</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow and succeed in your business...</p><p>In today's episode we'll be interviewing Logan Shinholser a very intelligent man with a lot to learn from you can check out his business by going <a href="https://contractorgrowthnetwork.com/?fbclid=IwAR1F6-LNkicnalOrIGkz9QRXCPmf2yKtv1NHPMtus0yfuKAiCqZzL0i2ZnU" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what else we are going to be talking about today...</p><p>-How to increase your profit without increasing the amount of customers you have...</p><p>-The reason you aren't growing in your business and are slowly getting beaten by competition...</p><p>-Why people quit their jobs and don't come back!</p><p>For this week's homework we encourage you to find your avatar, list everything about them...</p><p>Also find the value of one of your customers...</p><p>And finally go to Logan Logan Shinholser's website</p><p>In this episode we talk about marketing, sales, finance and people so if your ready for mind bombs and untameable knowledge your in the right place welcome to The Fight  Club 4 Business podcast...</p><p>if you want to check out our businesses to help grow your business click these link's...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>... </p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow and succeed in your business...</p><p>In today's episode we'll be interviewing Logan Shinholser a very intelligent man with a lot to learn from you can check out his business by going <a href="https://contractorgrowthnetwork.com/?fbclid=IwAR1F6-LNkicnalOrIGkz9QRXCPmf2yKtv1NHPMtus0yfuKAiCqZzL0i2ZnU" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what else we are going to be talking about today...</p><p>-How to increase your profit without increasing the amount of customers you have...</p><p>-The reason you aren't growing in your business and are slowly getting beaten by competition...</p><p>-Why people quit their jobs and don't come back!</p><p>For this week's homework we encourage you to find your avatar, list everything about them...</p><p>Also find the value of one of your customers...</p><p>And finally go to Logan Logan Shinholser's website</p><p>In this episode we talk about marketing, sales, finance and people so if your ready for mind bombs and untameable knowledge your in the right place welcome to The Fight  Club 4 Business podcast...</p><p>if you want to check out our businesses to help grow your business click these link's...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>... </p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-57-logan-shinholser]]></link><guid isPermaLink="false">7cfdbac0-0857-407d-9a20-f76f1e3d34cd</guid><itunes:image href="https://artwork.captivate.fm/f72e45c4-ed8d-4ed3-9a58-4fe5189563d3/804sZaQfnj7hDz0tgv5AbJdj.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 14 Jun 2021 09:40:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/59ad5e2d-9cce-4539-8d17-487005e521ce/e57-logan-shinholster.mp3" length="63704838" type="audio/mpeg"/><itunes:duration>44:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>9</itunes:episode><itunes:season>2</itunes:season><podcast:episode>9</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:56 Heather Canning Interview</title><itunes:title>E:56 Heather Canning Interview</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where in todays episode you'll learn to market better and improve your team...</p><p>Today were interviewing Heather Canning a business owner whos crushing it out in the cleaning field, you can check her out by clicking <a href="https://oneorganizedmom.com/?fbclid=IwAR3iT9UVwa9XK_Vskglhojqvp5Jzk940ndG8M9SZtOwzKLMWdJWVYxvoLAk" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what we'll be talking about in this week's episode...</p><p>-How you can raise your prices and have happy clients...</p><p>-How to do the vehicle magnet marketing strategy</p><p>-How to make more money as soon as possible...</p><p>If your ready for intel and instructions on how to grow your business and much much more your in the right place welcome to The Fight Club For Business podcast...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>... </p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where in todays episode you'll learn to market better and improve your team...</p><p>Today were interviewing Heather Canning a business owner whos crushing it out in the cleaning field, you can check her out by clicking <a href="https://oneorganizedmom.com/?fbclid=IwAR3iT9UVwa9XK_Vskglhojqvp5Jzk940ndG8M9SZtOwzKLMWdJWVYxvoLAk" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Let's see what we'll be talking about in this week's episode...</p><p>-How you can raise your prices and have happy clients...</p><p>-How to do the vehicle magnet marketing strategy</p><p>-How to make more money as soon as possible...</p><p>If your ready for intel and instructions on how to grow your business and much much more your in the right place welcome to The Fight Club For Business podcast...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>... </p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/ep-8-heather-canning-interview]]></link><guid isPermaLink="false">c63923f9-2787-4e1e-a24f-b2515a25524e</guid><itunes:image href="https://artwork.captivate.fm/141ff08d-a9eb-4de7-ba1d-9f3306e3d8a3/ZC7WNOU02Fih9wsTovVYFJTn.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 07 Jun 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/1b0c31e6-eb86-418e-9e67-4d2fff54bf62/heather-canning-interview.mp3" length="88314066" type="audio/mpeg"/><itunes:duration>01:01:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>8</itunes:episode><podcast:episode>8</podcast:episode><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:55 Lorraine Beaman</title><itunes:title>E:55 Lorraine Beaman</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where 4 self employed industry experts talk about four of you biggest parts of business to help you exceed in your goals and grow your business...</p><p>Lorraine Beaman plays a very important role not only helping employees find good jobs she also helps the business owners find the best ways to interview and succeed in getting new hires...</p><p>She helps people move into new jobs and transition into new faces of their life and accomplish it...</p><p>She's full of unforgettable knowledge and is bringing a lot to the table for this episode so grab a pen and paper and hold on tite for the adventure of laughs, wisdom, and a whole lot of business...  </p><p>With the power of marketing, operations, employee management, and money/finances lets see what else we have planned for this week's episode...</p><p>-The biggest fear people have before a job interview that's keeping them away from it...</p><p>-How to attain mastery over a subject or skill...</p><p>-All the secret ways to get employee’s and expand your business...</p><p>For this week's Quote we have "life is short, work somewhere awesome"...</p><p>If your ready for knowledge and business growing material your in the right place welcome to The Fight Club 4 Business podcast...</p><p>If you want to go even deeper go check out our Facebook Group by clicking <a href="https://www.facebook.com/groups/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>And all our other businesses by clicking the links down below...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a></p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>  </p><p>And Lorraine Beaman business <a href="https://lorrainebeaman.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where 4 self employed industry experts talk about four of you biggest parts of business to help you exceed in your goals and grow your business...</p><p>Lorraine Beaman plays a very important role not only helping employees find good jobs she also helps the business owners find the best ways to interview and succeed in getting new hires...</p><p>She helps people move into new jobs and transition into new faces of their life and accomplish it...</p><p>She's full of unforgettable knowledge and is bringing a lot to the table for this episode so grab a pen and paper and hold on tite for the adventure of laughs, wisdom, and a whole lot of business...  </p><p>With the power of marketing, operations, employee management, and money/finances lets see what else we have planned for this week's episode...</p><p>-The biggest fear people have before a job interview that's keeping them away from it...</p><p>-How to attain mastery over a subject or skill...</p><p>-All the secret ways to get employee’s and expand your business...</p><p>For this week's Quote we have "life is short, work somewhere awesome"...</p><p>If your ready for knowledge and business growing material your in the right place welcome to The Fight Club 4 Business podcast...</p><p>If you want to go even deeper go check out our Facebook Group by clicking <a href="https://www.facebook.com/groups/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>And all our other businesses by clicking the links down below...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a></p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>  </p><p>And Lorraine Beaman business <a href="https://lorrainebeaman.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-55-lorrain-beaman]]></link><guid isPermaLink="false">c6096663-cd27-4b92-b858-4d83d494b1a3</guid><itunes:image href="https://artwork.captivate.fm/be57b538-1ec4-4fd3-8154-fba8055739dd/gWfVDOmX-OSzBxQ6qrv8c6av.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 31 May 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/224073fe-544a-4775-8418-841df238b66e/e55-lorrain-beaman.mp3" length="78969544" type="audio/mpeg"/><itunes:duration>54:50</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>7</itunes:episode><podcast:episode>7</podcast:episode><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:54 Victoria Skye Erran</title><itunes:title>E:54 Victoria Skye Erran</itunes:title><description><![CDATA[<p>Hello and welcome to the Fight Club 4 Business podcast in today's episode we will be discussing life time clients and what you can do to keep and gain more of them...</p><p>Victoria Skye Erran is the founder and owner of Reciprocity5 a business that gives you more lifetime clients her and her company can grow a company substantially, if you want to check out her company click <a href="https://www.reciprocity5.com/?fbclid=IwAR0TDSL2bKCO2d7eV0DEdIbljMyYl5cN-Is5et30cLPuUANdzeeGrwwjhZA" rel="noopener noreferrer" target="_blank">Here</a>... </p><p>Let's see what else were going to be talking about today...</p><p>-how to get better marketing and find the right people to serve...</p><p>-How to keep current customers and find out how much their worth...</p><p>For homework I challenge you to either find how many leads you get in a day or look into how a lifetime customer could benefit you...</p><p>if your ready for mind bombs, advice and a little laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven Software <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to the Fight Club 4 Business podcast in today's episode we will be discussing life time clients and what you can do to keep and gain more of them...</p><p>Victoria Skye Erran is the founder and owner of Reciprocity5 a business that gives you more lifetime clients her and her company can grow a company substantially, if you want to check out her company click <a href="https://www.reciprocity5.com/?fbclid=IwAR0TDSL2bKCO2d7eV0DEdIbljMyYl5cN-Is5et30cLPuUANdzeeGrwwjhZA" rel="noopener noreferrer" target="_blank">Here</a>... </p><p>Let's see what else were going to be talking about today...</p><p>-how to get better marketing and find the right people to serve...</p><p>-How to keep current customers and find out how much their worth...</p><p>For homework I challenge you to either find how many leads you get in a day or look into how a lifetime customer could benefit you...</p><p>if your ready for mind bombs, advice and a little laughter your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Likes Accounting <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Quality Driven Software <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Pure Pressure Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-54-victoria-skye-erran]]></link><guid isPermaLink="false">6b62af71-134a-42c0-9a94-54d349e8860c</guid><itunes:image href="https://artwork.captivate.fm/bae1feac-8040-4886-a324-3e3692528831/PMOYdJk4R3lR0gY06x0Duot0.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 24 May 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/ca494eb4-148d-4611-afc8-861f6b41a392/victoria-skye-erran.mp3" length="71408662" type="audio/mpeg"/><itunes:duration>49:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>6</itunes:episode><itunes:season>2</itunes:season><podcast:episode>6</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E:53 Ashlee Latimer Interview</title><itunes:title>E:53 Ashlee Latimer Interview</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow and succeed in you business...</p><p>Today we will be interviewing Ashlee Latimer wife of Josh Latimer who has Built and sold three businesses and is currently working on another...</p><p>She's Funny, Fun, and  Quirky and is stepping in from backstage ready to talk about how she does her thing, keeping her family smart, loving and giving them a family culture... </p><p>If your ready I know I am let's jump right into today's episode and see what we will be talking about...</p><p>-How to market a lifestyle to your kids so they grow up with dignity...  </p><p>-How to stay connected to your spouse even in the hardest of times... </p><p>-And also how to give your kid's quality time and how it will impact their future...</p><p>If your ready for mind bomb's and priceless information that may help you have a break through in your business your in the right place welcome to The Fight Club 4 Business podcast...</p><p>if you want the links to all of our businesses and even our guest's business here you go...</p><ul><li>Honor And Fire <a href="https://honorandfire.com/home" rel="noopener noreferrer" target="_blank">Here</a></li><li>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></li><li>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></li><li>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here </a></li><li>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a> </li></ul><br/><p>Also if you want to check out The Fight Club 4 Business Facebook Group you can click Here...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow and succeed in you business...</p><p>Today we will be interviewing Ashlee Latimer wife of Josh Latimer who has Built and sold three businesses and is currently working on another...</p><p>She's Funny, Fun, and  Quirky and is stepping in from backstage ready to talk about how she does her thing, keeping her family smart, loving and giving them a family culture... </p><p>If your ready I know I am let's jump right into today's episode and see what we will be talking about...</p><p>-How to market a lifestyle to your kids so they grow up with dignity...  </p><p>-How to stay connected to your spouse even in the hardest of times... </p><p>-And also how to give your kid's quality time and how it will impact their future...</p><p>If your ready for mind bomb's and priceless information that may help you have a break through in your business your in the right place welcome to The Fight Club 4 Business podcast...</p><p>if you want the links to all of our businesses and even our guest's business here you go...</p><ul><li>Honor And Fire <a href="https://honorandfire.com/home" rel="noopener noreferrer" target="_blank">Here</a></li><li>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></li><li>Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></li><li>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here </a></li><li>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a> </li></ul><br/><p>Also if you want to check out The Fight Club 4 Business Facebook Group you can click Here...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e-53-ashlee-latimer-interview]]></link><guid isPermaLink="false">8c53cd80-898f-4010-9e31-a8912d610579</guid><itunes:image href="https://artwork.captivate.fm/79bd8eb0-20e2-4cc9-9769-33be0db3216e/uNZ40GOX3nj45I_Sui1Q0IzM.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 17 May 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/fdf182ef-b94f-498a-abf2-82f75519a0fc/ashlee-latimer-interview.mp3" length="80289250" type="audio/mpeg"/><itunes:duration>55:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>5</itunes:episode><podcast:episode>5</podcast:episode><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author><podcast:transcript url="https://transcripts.captivate.fm/transcript/56c1da2f-a4fd-4dfc-b4e2-b874e31fccd5/index.html" type="text/html"/></item><item><title>E52: Kirk Slack</title><itunes:title>E52: Kirk Slack</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you succeed in your business and grow...</p><p>Kirk Slack is founder and owner of a landscaping company called Wellspring Landscaping that is located in Austin TX, his back story is insane compared to his good attitude and go getter mindset...</p><p>He was an investor in commercial real estate and when it crashed there was no money to be made from where he was at, so now he had to start a business but that's not all that was happening, his parents were dying and he had to take care of them and he was also going through a divorce...</p><p>now he's better than ever and trying new system's to compete with covid...</p><p>with all of this covid stuff around it's hard to keep good communication between you and your team, that's why I've put a couple links in to see to your needs...</p><p>We have Voxer <a href="https://www.voxer.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>And Slack <a href="https://slack.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>For homework we have...</p><p>Find a way to keep your current&nbsp;employees...</p><p>Look into communication tools...</p><p>Look at what you were doing pre covid for communication and see if its broken or different now...</p><p>don't rush or worry about these, there only there to help you implement what this episode talks about...</p><p>And finally for the quote of the day we have "Good Communication is the bridge between confusion and clarity"</p><p>Michelle Myers pink callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Meaghan Likes Accounting company  <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Martha Woodward Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Taylor Meroni Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a></p><p>Kirk Slack Wellspring Landscaping <a href="https://www.wellspringlandscapes.com/" rel="noopener noreferrer" target="_blank">Here</a></p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you succeed in your business and grow...</p><p>Kirk Slack is founder and owner of a landscaping company called Wellspring Landscaping that is located in Austin TX, his back story is insane compared to his good attitude and go getter mindset...</p><p>He was an investor in commercial real estate and when it crashed there was no money to be made from where he was at, so now he had to start a business but that's not all that was happening, his parents were dying and he had to take care of them and he was also going through a divorce...</p><p>now he's better than ever and trying new system's to compete with covid...</p><p>with all of this covid stuff around it's hard to keep good communication between you and your team, that's why I've put a couple links in to see to your needs...</p><p>We have Voxer <a href="https://www.voxer.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>And Slack <a href="https://slack.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>For homework we have...</p><p>Find a way to keep your current&nbsp;employees...</p><p>Look into communication tools...</p><p>Look at what you were doing pre covid for communication and see if its broken or different now...</p><p>don't rush or worry about these, there only there to help you implement what this episode talks about...</p><p>And finally for the quote of the day we have "Good Communication is the bridge between confusion and clarity"</p><p>Michelle Myers pink callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Meaghan Likes Accounting company  <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Martha Woodward Quality Driven <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Taylor Meroni Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a></p><p>Kirk Slack Wellspring Landscaping <a href="https://www.wellspringlandscapes.com/" rel="noopener noreferrer" target="_blank">Here</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e55-kirk-slack]]></link><guid isPermaLink="false">7ef81e98-2ed4-4323-9469-cddb432a9300</guid><itunes:image href="https://artwork.captivate.fm/552a0048-6d67-46c2-8512-1c5f21e57c82/SjoGtwBjdf5302uNwnsug1ia.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 10 May 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c614ace0-e0c7-4bb6-925a-174cc4dfad41/kirk-slack.mp3" length="86281531" type="audio/mpeg"/><itunes:duration>59:55</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>4</itunes:episode><itunes:season>2</itunes:season><podcast:episode>4</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author><podcast:transcript url="https://transcripts.captivate.fm/transcript/3ea37ae3-3e74-48a6-bfae-c5ec8b6719d4/index.html" type="text/html"/></item><item><title>E51: Sheila Smeltzer</title><itunes:title>E51: Sheila Smeltzer</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast today we have an amazing episode that you will not want to miss, so without any further complications let's get into what we're going to talking about today...</p><p>Sheila Smeltzer is the business owner of a home service business called    A+ PRO Service you can go check it out by clicking <a href="https://www.aplusproservices.com/?fbclid=IwAR1d0igKWlgjNwADKEjqeLdXjdXGt3gZ28ki5yoNIhMXPGhiB4nleee9ga8" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>-She will tell you the information on how she's grown her business over 22 years and how she's taking advantage in her county as it is now one of the largest growing counties in America...</p><p>-She is going to show us how she has used her cutting edge technology to grow her success and her bank account...</p><p>Today's episode has so much knowledge you may need to listen to it twice so if your ready for business wisdom your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a></p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Quality Driven<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank"> Here</a></p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast today we have an amazing episode that you will not want to miss, so without any further complications let's get into what we're going to talking about today...</p><p>Sheila Smeltzer is the business owner of a home service business called    A+ PRO Service you can go check it out by clicking <a href="https://www.aplusproservices.com/?fbclid=IwAR1d0igKWlgjNwADKEjqeLdXjdXGt3gZ28ki5yoNIhMXPGhiB4nleee9ga8" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>-She will tell you the information on how she's grown her business over 22 years and how she's taking advantage in her county as it is now one of the largest growing counties in America...</p><p>-She is going to show us how she has used her cutting edge technology to grow her success and her bank account...</p><p>Today's episode has so much knowledge you may need to listen to it twice so if your ready for business wisdom your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Pink Callers <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Pure Power Washing <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a></p><p>Likes Accounting Company <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a></p><p>Quality Driven<a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer" target="_blank"> Here</a></p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e54-shiela-smeltzer-]]></link><guid isPermaLink="false">1a767492-9626-4162-b425-155854939035</guid><itunes:image href="https://artwork.captivate.fm/9692d6eb-a4b0-41d8-813e-31f112ce3f8f/69-wX-f_tjl0_y2E3i_jIJcs.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 03 May 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c12780f7-6fee-4f13-8bb3-32e4d8ea6872/shiela-smeltzer.mp3" length="78256714" type="audio/mpeg"/><itunes:duration>54:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>3</itunes:episode><itunes:season>2</itunes:season><podcast:episode>3</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author><podcast:transcript url="https://transcripts.captivate.fm/transcript/70643a0d-e9f5-4015-b2f3-56b292da6524/index.html" type="text/html"/></item><item><title>E50:Old School Talk</title><itunes:title>E50:Old School Talk</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business Podcast, Today we have a wonderful episode planned for you so let's jump right in to this week's episode...</p><p>Were going old school, We're going to talk about all of it, all the marketing,  finance, systems, and people...</p><p>Also from now on we will be doing a full podcast transcript so for all you big readers enjoy!</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business Podcast, Today we have a wonderful episode planned for you so let's jump right in to this week's episode...</p><p>Were going old school, We're going to talk about all of it, all the marketing,  finance, systems, and people...</p><p>Also from now on we will be doing a full podcast transcript so for all you big readers enjoy!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/old-school-talk]]></link><guid isPermaLink="false">1c88e82a-7e44-42a6-ac76-ec1a6198554a</guid><itunes:image href="https://artwork.captivate.fm/051a801b-730c-41a9-a4dd-bd729926eb58/vFk5VEMb2g-2O_lP9921lpdn.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 26 Apr 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/dbb0c090-7808-4c28-b3b8-278932bf2e49/old-school-talk.mp3" length="69090242" type="audio/mpeg"/><itunes:duration>47:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>2</itunes:episode><itunes:season>2</itunes:season><podcast:episode>2</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author><podcast:transcript url="https://transcripts.captivate.fm/transcript/8b3d1714-fc33-421a-acef-11abefc0aaa4/index.html" type="text/html"/></item><item><title>E49: How to Transition from Profitable to Wealthy with Sean Adams</title><itunes:title>E49: How to Transition from Profitable to Wealthy with Sean Adams</itunes:title><description><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow and scale your business through the four traits that we have to bring you, marketing, systems, finance, and people...</p><p>we'll be Interviewing Sean Adams today so let's here a little bit about him, Sean Adams is a very successful business man who has helped many businesses turn into companies...</p><p>He's the former owner of a lawn care and landscaping company and is now giving advice to business owners like YOU...</p><p>But now he's on the show so let's see about what we're going to be talking about in this week's episode...</p><p>-The number one key to growing and gaining more knowledge...</p><p>-Money is not just paper, money does not have to be saved in just a bank, when looking to save also look at businesses and opportunities that can make you more money in the future...</p><p>This weeks wish list is "what would you do with your money if you didn't have to worry about it." write it down in a notebook...</p><p>And this week's quote is "it’s not about having all the money it’s about having all the options..."</p><p>We have a very impressive episode today because of all the knowledge it beholds so if your ready for knowledge, golden nuggets of wisdom, Tools tips and tricks and more your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Here are the links to all of their businesses...</p><p>Sean Adam's business by clicking <a href="https://seanadamsinc.com/?fbclid=IwAR1BfXQ4_p686RLoZlguHxZy6WEP5pMabwnhVRSKdNv4u1WUzu5pw5OmTMA" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Taylor Meroni's business by clicking <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Michelle Myers business by clicking <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Meaghan Likes Business by clicking <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Martha Woodward's business by clicking <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to The Fight Club 4 Business podcast where everything we talk about is to help you grow and scale your business through the four traits that we have to bring you, marketing, systems, finance, and people...</p><p>we'll be Interviewing Sean Adams today so let's here a little bit about him, Sean Adams is a very successful business man who has helped many businesses turn into companies...</p><p>He's the former owner of a lawn care and landscaping company and is now giving advice to business owners like YOU...</p><p>But now he's on the show so let's see about what we're going to be talking about in this week's episode...</p><p>-The number one key to growing and gaining more knowledge...</p><p>-Money is not just paper, money does not have to be saved in just a bank, when looking to save also look at businesses and opportunities that can make you more money in the future...</p><p>This weeks wish list is "what would you do with your money if you didn't have to worry about it." write it down in a notebook...</p><p>And this week's quote is "it’s not about having all the money it’s about having all the options..."</p><p>We have a very impressive episode today because of all the knowledge it beholds so if your ready for knowledge, golden nuggets of wisdom, Tools tips and tricks and more your in the right place welcome to The Fight Club 4 Business podcast...</p><p>Here are the links to all of their businesses...</p><p>Sean Adam's business by clicking <a href="https://seanadamsinc.com/?fbclid=IwAR1BfXQ4_p686RLoZlguHxZy6WEP5pMabwnhVRSKdNv4u1WUzu5pw5OmTMA" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Taylor Meroni's business by clicking <a href="https://powerwashingpalmbeach.com/?y_source=1_MjI1NTk3NTctNTU5LWxvY2F0aW9uLndlYnNpdGU%3D&amp;fbclid=IwAR0Cn5LTgCsTHMFoxDK5B8IJ6HyfTkekY6oYMeNEQwxsZHhR3TpCuq_JHxw" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Michelle Myers business by clicking <a href="https://www.pinkcallers.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Meaghan Likes Business by clicking <a href="https://likesaccounting.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p><p>Martha Woodward's business by clicking <a href="https://qualitydrivensoftware.com/martha-woodward-bio/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/sean-adams-interview]]></link><guid isPermaLink="false">1f07e950-7e5b-44b8-98ba-b10201d7e329</guid><itunes:image href="https://artwork.captivate.fm/c5e41ef1-30cf-4efb-b8d1-e11fd635daa8/wIr1SBLvQJDbcpadeGYaWegk.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Mon, 19 Apr 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/3f1a349a-1d86-423a-b683-211f38c797db/sean-adems-interview.mp3" length="74939581" type="audio/mpeg"/><itunes:duration>52:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>2</itunes:season><itunes:episode>1</itunes:episode><itunes:season>2</itunes:season><podcast:episode>1</podcast:episode><podcast:season>2</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E48:  Growing a Successful Cleaning Company in a Saturated Market with Susan Stocker</title><itunes:title>E48:  Growing a Successful Cleaning Company in a Saturated Market with Susan Stocker</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Susan Stocker runs and owns <a href="https://susansgreencleaning.com" rel="noopener noreferrer" target="_blank">Susan’s Green Cleaning</a>, the #1 Green Cleaning Company in Seattle. The LARGEST cleaning company in Seattle, which is huge because Seattle is huge! She is well known in the region for outstanding customer service protocols — winning the 2017 Better Business Torch Award for Ethics &amp; Integrity —and her energetic support of fair wages, employee benefits, and green cleaning practices.</p><p>You will want to tune in to hear how Susan runs such a large cleaning business with such grace and poise. She uses her business as a vehicle to give back to the community, serve her employees and her clients.</p><p>Susan is proud to say that their prices are expensive, but they are worth it. They actually raised their prices 30% during COVID, and thrived.</p><p>Susan feels that her massive presence is due to the fact that she spends approximately 10x what others spend on marketing. She also pays about 30% higher wages as compared to her competitors. She is a huge believer in investing in your people.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Susan Stocker runs and owns <a href="https://susansgreencleaning.com" rel="noopener noreferrer" target="_blank">Susan’s Green Cleaning</a>, the #1 Green Cleaning Company in Seattle. The LARGEST cleaning company in Seattle, which is huge because Seattle is huge! She is well known in the region for outstanding customer service protocols — winning the 2017 Better Business Torch Award for Ethics &amp; Integrity —and her energetic support of fair wages, employee benefits, and green cleaning practices.</p><p>You will want to tune in to hear how Susan runs such a large cleaning business with such grace and poise. She uses her business as a vehicle to give back to the community, serve her employees and her clients.</p><p>Susan is proud to say that their prices are expensive, but they are worth it. They actually raised their prices 30% during COVID, and thrived.</p><p>Susan feels that her massive presence is due to the fact that she spends approximately 10x what others spend on marketing. She also pays about 30% higher wages as compared to her competitors. She is a huge believer in investing in your people.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e48-04-06-21-fc4b-with-susan-stocker]]></link><guid isPermaLink="false">802267e9-5a26-40bf-b4da-cc4c3bcbe226</guid><itunes:image href="https://artwork.captivate.fm/5bb81764-3b59-4660-8914-3478b3884cbb/ZDZVq8xzpMt-C4ZPK_OA5tHX.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 06 Apr 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e25ef3af-2737-4669-8833-080ef23698aa/susan-stocker-audio.mp3" length="68029996" type="audio/mpeg"/><itunes:duration>47:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>48</itunes:episode><itunes:season>1</itunes:season><podcast:episode>48</podcast:episode><podcast:season>1</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E47: Fighting through Sales with Tom Reber</title><itunes:title>E47: Fighting through Sales with Tom Reber</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Tom Reber from The Contractor Fight, Contractor Sales Academy and HGTV! This will be a great LIVE right here!!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Tom Reber from The Contractor Fight, Contractor Sales Academy and HGTV! This will be a great LIVE right here!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e47-03-30-21-fc4b-with-tom-reber]]></link><guid isPermaLink="false">6fde8890-228e-409e-8a82-c5c1973e105e</guid><itunes:image href="https://artwork.captivate.fm/c4e69d4c-c0dc-47a8-9331-f99f9cb69706/n3andtmqQFc6YY4zoxsSd34h.png"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 30 Mar 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c23f8879-51f6-4ea1-813b-f0822c726288/tom-reber-audio.mp3" length="96605644" type="audio/mpeg"/><itunes:duration>01:07:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>47</itunes:episode><itunes:season>1</itunes:season><podcast:episode>47</podcast:episode><podcast:season>1</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E46 - 03-23-21 FC4B with Greg Reid</title><itunes:title>E46 - 03-23-21 FC4B with Greg Reid</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Did you know that the entire&nbsp;<a href="https://www.facebook.com/hashtag/fightclub?__eep__=6&amp;__cft__[0]=AZVv-CPycLU-YRMjBP3-hh7E1fq_oyu3G6qHinwHTHjcx94GL98stTYWDLlBPZm9keSJ49zrrQe8RTVD6fyAOSjsyhOoTFmvsOP6Cdjt4ivqZncd9b5-ECSqWX440fc70QRRRGayzLCnqLX9oZYSRvfcb3ITg9Oef5SYwzSrteR2UA&amp;__tn__=*NK-R" rel="noopener noreferrer" target="_blank">#fightclub</a>&nbsp;will be in attendance and onstage right after Keith Kalfas next week in Orlando, Florida for the International Window Cleaning Association - IWCA conference???</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Did you know that the entire&nbsp;<a href="https://www.facebook.com/hashtag/fightclub?__eep__=6&amp;__cft__[0]=AZVv-CPycLU-YRMjBP3-hh7E1fq_oyu3G6qHinwHTHjcx94GL98stTYWDLlBPZm9keSJ49zrrQe8RTVD6fyAOSjsyhOoTFmvsOP6Cdjt4ivqZncd9b5-ECSqWX440fc70QRRRGayzLCnqLX9oZYSRvfcb3ITg9Oef5SYwzSrteR2UA&amp;__tn__=*NK-R" rel="noopener noreferrer" target="_blank">#fightclub</a>&nbsp;will be in attendance and onstage right after Keith Kalfas next week in Orlando, Florida for the International Window Cleaning Association - IWCA conference???</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e46-03-23-21-fc4b-with-greg-reid]]></link><guid isPermaLink="false">8cbc0a4e-8cf0-4e7b-8489-621f61e20ac5</guid><itunes:image href="https://artwork.captivate.fm/17bea2be-0973-41be-acf5-6a2c57e40351/Li_wEX8_urw0pbEjl7hqFDpm.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 23 Mar 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/650a1a74-7459-439b-b723-c23593cc34fe/greg-reid-audio.mp3" length="61738696" type="audio/mpeg"/><itunes:duration>42:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>46</itunes:episode><itunes:season>1</itunes:season><podcast:episode>46</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E45 - 03-16-21 FC4B with Riley Pototschnik</title><itunes:title>E45 - 03-16-21 FC4B with Riley Pototschnik</itunes:title><description><![CDATA[<p>Hello and welcome to the Fight Club 4 Business podcast I'm so excited to be here with you, today is the launch of our new podcast and I am very grateful for you to be here...</p><p>Let's jump right into this week's episode and see what we have planned...</p><p>Riley Pototschnik is a 19 year old entrepreneur who started his own website business (<a href="https://rocketthruster.com/" rel="noopener noreferrer" target="_blank">Rocket Thruster</a>) to help small businesses fix their broken and cheap websites... </p><p>He's a website funnel master who can make it easy for your customers to navigate and buy things on your website...</p><p>He's helped over 30 small businesses become successful and profitable in just a year... </p><p>Today he'll will be answering some questions from 4 entrepreneur friends that will send questions like "What do you focus on while creating a website" and "What are the most common problems you see in a small businesses website"...</p><p>Today's episode is going to be extraordinary so if your ready to be given mind bombs and amazing information your in the right place welcome to the Fight Club 4 Business podcast...</p><p>If you want to go even deeper go check out our Facebook page by clicking <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">here</a> or our website by clicking <a href="https://www.fightclub4business.com/?fbclid=IwAR2Mc7LQ_sE5YftqXzRL5yNofCWNkIM8M5Ftc93wL8zws7hD8fUrfj8wBe0" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to the Fight Club 4 Business podcast I'm so excited to be here with you, today is the launch of our new podcast and I am very grateful for you to be here...</p><p>Let's jump right into this week's episode and see what we have planned...</p><p>Riley Pototschnik is a 19 year old entrepreneur who started his own website business (<a href="https://rocketthruster.com/" rel="noopener noreferrer" target="_blank">Rocket Thruster</a>) to help small businesses fix their broken and cheap websites... </p><p>He's a website funnel master who can make it easy for your customers to navigate and buy things on your website...</p><p>He's helped over 30 small businesses become successful and profitable in just a year... </p><p>Today he'll will be answering some questions from 4 entrepreneur friends that will send questions like "What do you focus on while creating a website" and "What are the most common problems you see in a small businesses website"...</p><p>Today's episode is going to be extraordinary so if your ready to be given mind bombs and amazing information your in the right place welcome to the Fight Club 4 Business podcast...</p><p>If you want to go even deeper go check out our Facebook page by clicking <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">here</a> or our website by clicking <a href="https://www.fightclub4business.com/?fbclid=IwAR2Mc7LQ_sE5YftqXzRL5yNofCWNkIM8M5Ftc93wL8zws7hD8fUrfj8wBe0" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/riley-pototschnik-interview]]></link><guid isPermaLink="false">d734fb8e-cf27-4f25-b35e-b2ea4776c8cb</guid><itunes:image href="https://artwork.captivate.fm/f43e336f-03c3-4896-98bd-efe1a51fa893/NMU-ygY7nEv4xTGQ9GOvmyun.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Mon, 22 Mar 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e4401590-b1d6-4b40-a75e-42e08e15d1ff/riley-pototschnik-interview.mp3" length="57071199" type="audio/mpeg"/><itunes:duration>39:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>45</itunes:episode><itunes:season>1</itunes:season><podcast:episode>45</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E44 - 03-9-21 FC4B with Rich Jordan</title><itunes:title>E44 - 03-9-21 FC4B with Rich Jordan</itunes:title><description><![CDATA[<p>Welcome To Fight Club 4 Business.</p><p>Rich Jordan of <a href="https://www.realstrongpoint.com​" rel="noopener noreferrer" target="_blank">https://www.realstrongpoint.com​</a></p><p>Strongpoint: "We buy, build, and operate businesses and real estate." If you want to better understand how to acquire a business, what tools he uses to move a company into technology, how to diversify into real estate and much more...take a few minutes today and listen in!</p><p>Rich owns a massive #plumbing​ #heating​ company in the NE and can't wait to share how he went from a military leader to business investor!</p>]]></description><content:encoded><![CDATA[<p>Welcome To Fight Club 4 Business.</p><p>Rich Jordan of <a href="https://www.realstrongpoint.com​" rel="noopener noreferrer" target="_blank">https://www.realstrongpoint.com​</a></p><p>Strongpoint: "We buy, build, and operate businesses and real estate." If you want to better understand how to acquire a business, what tools he uses to move a company into technology, how to diversify into real estate and much more...take a few minutes today and listen in!</p><p>Rich owns a massive #plumbing​ #heating​ company in the NE and can't wait to share how he went from a military leader to business investor!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e44-03-9-21-fc4b-with-rich-jordan]]></link><guid isPermaLink="false">ca1d929f-3805-4d8a-8a4a-6aad88fd2bb1</guid><itunes:image href="https://artwork.captivate.fm/44e1a573-40ac-4a62-ae97-b9acbec1cb40/TIuN0BRq8BGx1yXb256UGs0y.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 09 Mar 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6ba95d19-f333-4c08-8f7e-8d79129e1b12/rick-jordan-audio-only.mp3" length="80981310" type="audio/mpeg"/><itunes:duration>56:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>44</itunes:episode><itunes:season>1</itunes:season><podcast:episode>44</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E43 - 03-02-21 FC4B with Matt Ricketts</title><itunes:title>E43 - 03-02-21 FC4B with Matt Ricketts</itunes:title><description><![CDATA[<p>Welcome To Fight Club 4 Business..</p><p>Matt Ricketts is the co-founder and Chief Experience Officer of Better Life Maids a residential cleaning service based in St. Louis, MO.</p><p>Together with his wife Angela, Matt has grown Better Life Maids to a multi-seven figure business. Matt is focused on generating sustainable profits, and creating systems that let his business run without him day to day. Prior to founding Better Life Maids with is wife Angela, Matt was an airline pilot for nearly a decade. Much of that experience formed how he runs Better Life Maids. The importance Standard Operating Procedures, Systems, Checklists, and Operations Manuals are all important lessons Matt brought to how he runs Better Life Maids.</p>]]></description><content:encoded><![CDATA[<p>Welcome To Fight Club 4 Business..</p><p>Matt Ricketts is the co-founder and Chief Experience Officer of Better Life Maids a residential cleaning service based in St. Louis, MO.</p><p>Together with his wife Angela, Matt has grown Better Life Maids to a multi-seven figure business. Matt is focused on generating sustainable profits, and creating systems that let his business run without him day to day. Prior to founding Better Life Maids with is wife Angela, Matt was an airline pilot for nearly a decade. Much of that experience formed how he runs Better Life Maids. The importance Standard Operating Procedures, Systems, Checklists, and Operations Manuals are all important lessons Matt brought to how he runs Better Life Maids.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e43-03-02-21-fc4b-with-matt-ricketts]]></link><guid isPermaLink="false">fe05ca25-8a8a-4f8a-89c7-4f3ee7ad4fd7</guid><itunes:image href="https://artwork.captivate.fm/ca87ab38-8a09-43ca-b4dd-8703225b1d30/Rv4UMqL7YM7CfzE7Pz-WSbrX.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 02 Mar 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a61cc744-b796-491c-8289-0b5f233d8bc2/matt-ricketts-audio-only.mp3" length="96498598" type="audio/mpeg"/><itunes:duration>01:07:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>43</itunes:episode><itunes:season>1</itunes:season><podcast:episode>43</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E42 - 02-23-21 FC4B with John Dominy</title><itunes:title>E42 - 02-23-21 FC4B with John Dominy</itunes:title><description><![CDATA[<p>Welcome Fight Club 4 Business</p><p>John Dominy..</p>]]></description><content:encoded><![CDATA[<p>Welcome Fight Club 4 Business</p><p>John Dominy..</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e42-02-23-21-fc4b-with-john-dominy]]></link><guid isPermaLink="false">a7691ffe-68c5-49dd-b1aa-71db29feb62a</guid><itunes:image href="https://artwork.captivate.fm/43ad8d80-4283-493e-83b8-023247992aed/gCUHn9Ss-73V0_OdLFR9U6sH.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 23 Feb 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7b0356c7-8e07-4cb7-b6c4-4626be36d838/john-dominy-audio-only.mp3" length="150972492" type="audio/mpeg"/><itunes:duration>01:44:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>42</itunes:episode><itunes:season>1</itunes:season><podcast:episode>42</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E41 - 02-16-21 FC4B with Matthew Green</title><itunes:title>E41 - 02-16-21 FC4B with Matthew Green</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Matthew Green - Culture of Excellence</p><p>Matt is a driven professional with a keen sense of business and networking. His sole focus is in the residential lawn care &amp; landscaping industry. He believes we can make a huge impact on this industry by focusing on customer service, quality of service, and technology. He is always looking to further my skills and network which will allow my company to exceed yearly goals.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Matthew Green - Culture of Excellence</p><p>Matt is a driven professional with a keen sense of business and networking. His sole focus is in the residential lawn care &amp; landscaping industry. He believes we can make a huge impact on this industry by focusing on customer service, quality of service, and technology. He is always looking to further my skills and network which will allow my company to exceed yearly goals.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e41-02-16-21-fc4b-with-matthew-green]]></link><guid isPermaLink="false">2a48e0d9-0df6-4f83-a96c-d1a0a93f8843</guid><itunes:image href="https://artwork.captivate.fm/bf163d22-16ee-42a6-b1d0-75975f245768/90uCP7mGwP9jvbCl5LtRawD8.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 16 Feb 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/fc7ddecf-86db-4024-883f-f5709b5dd0e4/matthew-green-audio-only.mp3" length="71011634" type="audio/mpeg"/><itunes:duration>49:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>41</itunes:episode><itunes:season>1</itunes:season><podcast:episode>41</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E40 - 02-02-21 FC4B with Adam Linnemann</title><itunes:title>E40 - 02-02-21 FC4B with Adam Linnemann</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Adam Linnemann..</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Adam Linnemann..</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e40-02-02-21-fc4b-with-adam-linnemann]]></link><guid isPermaLink="false">ba2eb1c5-8def-428c-bc72-9346c346c7f3</guid><itunes:image href="https://artwork.captivate.fm/77183e7d-a50a-4f69-b147-b33ec4c40a74/-w3ZYbKm3HkokTr0DfIE_9Do.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 02 Feb 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/3f59c259-97f8-4e3a-aa58-68568039785f/adam-linnemann-audio-only.mp3" length="56651820" type="audio/mpeg"/><itunes:duration>39:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>40</itunes:episode><itunes:season>1</itunes:season><podcast:episode>40</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E39 - 01-26- 21 FC4B with Daniel Dixon</title><itunes:title>E39 - 01-26- 21 FC4B with Daniel Dixon</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Fight Club 4 Business Goes Live w/ Daniel Dixon</p><p>Daniel Dixon is the owner of SendJim. SendJim Gives You Everything You Need To Get New Customers And Keep Them Forever As Raving Fans! We also have free tools that help with growing your business. Check out Revenue Buddy, the Exact System You Need to Set and Hit Revenue Goals EVERY Time!&nbsp;</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Fight Club 4 Business Goes Live w/ Daniel Dixon</p><p>Daniel Dixon is the owner of SendJim. SendJim Gives You Everything You Need To Get New Customers And Keep Them Forever As Raving Fans! We also have free tools that help with growing your business. Check out Revenue Buddy, the Exact System You Need to Set and Hit Revenue Goals EVERY Time!&nbsp;</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e39-01-26-21-fc4b-with-daniel-dixon]]></link><guid isPermaLink="false">1d0cc083-235c-47ef-9aa9-510b71e42dcf</guid><itunes:image href="https://artwork.captivate.fm/5ae49dd5-be04-4c74-9c1e-1d66f5c194d0/vqtOAmBvma9FwBXgjMIbfxKA.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 26 Jan 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/60ae5af3-1cd5-4187-b807-79c03a9d17fd/daniel-dixon-audio-only.mp3" length="68014972" type="audio/mpeg"/><itunes:duration>47:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>39</itunes:episode><itunes:season>1</itunes:season><podcast:episode>39</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E38 - 01-19-21 FC4B with Lori Raineri</title><itunes:title>E38 - 01-19-21 FC4B with Lori Raineri</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Lori Raineri. Lori is the queen of outsourcing everything in her life! We think you will really benefit from hearing her describe the different customer experiences she's had with people working in her home. Here are a few of the home services she uses regularly: Pest control Window cleaning Gutter cleaning Carpet and furniture cleaning House cleaning Gardening Handyman services Tune in to hear what you might be doing right or wrong in your client's mind.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Lori Raineri. Lori is the queen of outsourcing everything in her life! We think you will really benefit from hearing her describe the different customer experiences she's had with people working in her home. Here are a few of the home services she uses regularly: Pest control Window cleaning Gutter cleaning Carpet and furniture cleaning House cleaning Gardening Handyman services Tune in to hear what you might be doing right or wrong in your client's mind.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e38-01-19-21-fc4b-with-lori-raineri]]></link><guid isPermaLink="false">e6f2bee1-5909-4d68-ad84-b97335b6353f</guid><itunes:image href="https://artwork.captivate.fm/70801a40-de98-4191-a484-b35644a62598/YrOOAsz3Zo0QrqeIIsctkrdd.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 19 Jan 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4cf78680-c7ff-4018-8a26-ce7dd354e0cf/lori-raineri-audio-only.mp3" length="82190116" type="audio/mpeg"/><itunes:duration>57:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>38</itunes:episode><itunes:season>1</itunes:season><podcast:episode>38</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E37 - 01-12-21 FC4B with Marlo Kanipe</title><itunes:title>E37 - 01-12-21 FC4B with Marlo Kanipe</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Marlo Kanipe, Owner of Deserved Comfort in Columbia, SC, is our guest this week. Looking forward to hearing what has worked, as well as what hasn't in the areas of marketing, finance, systems and people.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Marlo Kanipe, Owner of Deserved Comfort in Columbia, SC, is our guest this week. Looking forward to hearing what has worked, as well as what hasn't in the areas of marketing, finance, systems and people.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e37-01-12-21-fc4b-with-marlo-kanipe]]></link><guid isPermaLink="false">a3d983c7-8b0f-4663-9cf3-548c3f0bd965</guid><itunes:image href="https://artwork.captivate.fm/dabbbe59-46dc-442f-9a94-52c44c6e40f9/aTijvlBc5ktj68dY4uacK08n.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 12 Jan 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6a5b5b2c-2b90-4236-8d93-2e12b635bcf7/yt1s.mp3" length="9300146" type="audio/mpeg"/><itunes:duration>09:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>37</itunes:episode><itunes:season>1</itunes:season><podcast:episode>37</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E36 - 01-05-21 FC4B</title><itunes:title>E36 - 01-05-21 FC4B</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Best Goal Setting Practices for 2021</p><p>Let's make this our year by setting and MEETING our goals in 2021. Don't fall into the 92% who never meet the goals they set. We'll share our favorite tips and tricks for successfully setting and achieving the goals.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Best Goal Setting Practices for 2021</p><p>Let's make this our year by setting and MEETING our goals in 2021. Don't fall into the 92% who never meet the goals they set. We'll share our favorite tips and tricks for successfully setting and achieving the goals.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e36-01-05-21-fc4b]]></link><guid isPermaLink="false">11aacd36-3815-4b87-85ac-bdee508b0a43</guid><itunes:image href="https://artwork.captivate.fm/d8743ca7-e936-4b32-ad01-0b3650b07b13/O-bdcRzhhtHN1zmwGYyS4BUv.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 05 Jan 2021 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e5644513-d947-4628-a9e5-eed13c4ce7d0/01-05-21.mp3" length="69533022" type="audio/mpeg"/><itunes:duration>48:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>36</itunes:episode><itunes:season>1</itunes:season><podcast:episode>36</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E35 - 12-15-20 FC4B with Sid Graef</title><itunes:title>E35 - 12-15-20 FC4B with Sid Graef</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>We're going live with 'Sid Graef Host of the -- The 80 20 Service Business Podcast, MC extraordinaire of Responsicon, and proud owner of Spectrum Window Cleaning. He's always high energy, a lot of fun, and we always learn a TON talking to "the Sid-man!"</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>We're going live with 'Sid Graef Host of the -- The 80 20 Service Business Podcast, MC extraordinaire of Responsicon, and proud owner of Spectrum Window Cleaning. He's always high energy, a lot of fun, and we always learn a TON talking to "the Sid-man!"</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e35-12-15-20-fc4b-with-sid-graef]]></link><guid isPermaLink="false">6a1c102c-832c-4cf7-83e2-06d5c831142d</guid><itunes:image href="https://artwork.captivate.fm/02870876-249a-4b5c-a38e-1516b279608f/XU3GVuiAb1DXlYsX__j7jpST.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 15 Dec 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5a803d2c-09e9-4d00-b4f4-7dfae729ca25/sid-graef-audio.mp3" length="89779740" type="audio/mpeg"/><itunes:duration>01:02:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>35</itunes:episode><itunes:season>1</itunes:season><podcast:episode>35</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E34 - 12-08-20 FC4B with Thomas Gillespie</title><itunes:title>E34 - 12-08-20 FC4B with Thomas Gillespie</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Thomas Gillespie..</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Thomas Gillespie..</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e34-12-08-20-fc4b-with-thomas-gillespie]]></link><guid isPermaLink="false">52fae88b-a6ab-4986-bce8-1d9e90c82436</guid><itunes:image href="https://artwork.captivate.fm/142a6772-de7f-4e56-9b15-bb472fc7dd88/r_hgShPK9Deuv91T0lYHKkNd.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 08 Dec 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/55243b27-6ad2-45d7-a19b-eaf504ee3f36/thomas-gillespie-audio.mp3" length="69020328" type="audio/mpeg"/><itunes:duration>47:56</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>34</itunes:episode><itunes:season>1</itunes:season><podcast:episode>34</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E33 - 12-01-20 FC4B Carrie Knight</title><itunes:title>E33 - 12-01-20 FC4B Carrie Knight</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Welcome the awesome Carrie Knight - who really does it ALL! Carrie has a great coaching background and provides courses that cover profits, marketing, and all the secrets you need to maximize your cleaning business!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Welcome the awesome Carrie Knight - who really does it ALL! Carrie has a great coaching background and provides courses that cover profits, marketing, and all the secrets you need to maximize your cleaning business!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e33-12-01-20-fc4b-carrie-knight]]></link><guid isPermaLink="false">09998442-3336-43ad-af07-b3de3fa54326</guid><itunes:image href="https://artwork.captivate.fm/fbfd2cc4-524f-42b3-80e0-0c8577f40805/Mvr9KM9_A7UJwpbSVZdOtchZ.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 01 Dec 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5ff1551a-110e-4267-a382-5cae7b44b198/carrie-knight-audio.mp3" length="89390368" type="audio/mpeg"/><itunes:duration>01:02:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>33</itunes:episode><itunes:season>1</itunes:season><podcast:episode>33</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E32 - 11-24-20 FC4B with Curt Kempton</title><itunes:title>E32 - 11-24-20 FC4B with Curt Kempton</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>We have the one &amp; only Curt Kempton (the founder of ResponsiBid) joining us on Fight Club 4 Business!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>We have the one &amp; only Curt Kempton (the founder of ResponsiBid) joining us on Fight Club 4 Business!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e32-11-24-20-fc4b-with-curt-kempton]]></link><guid isPermaLink="false">e25e886a-7258-4e3b-b037-cd978e68c022</guid><itunes:image href="https://artwork.captivate.fm/cc1bb10b-e9b4-4b28-87a0-4e140397e37f/n8-4CZaeDElNMFK1SRLiyKAO.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 24 Nov 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/2c28757b-545f-4884-84bd-88848a1c06cf/curt-kempton-audio-only.mp3" length="99716238" type="audio/mpeg"/><itunes:duration>01:09:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>32</itunes:episode><itunes:season>1</itunes:season><podcast:episode>32</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E31 - 11-17-20 FC4B with Joe Kowalski</title><itunes:title>E31 - 11-17-20 FC4B with Joe Kowalski</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>We are welcoming one of the best CRM Superheroes - ServiceMonster’s own Joe Kowalski!! We are going to talk SM’s Symposium in December-all things cleaning world and how to finish 2020 out strong!!!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>We are welcoming one of the best CRM Superheroes - ServiceMonster’s own Joe Kowalski!! We are going to talk SM’s Symposium in December-all things cleaning world and how to finish 2020 out strong!!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e31-11-17-20-fc4b-with-joe-kowalski]]></link><guid isPermaLink="false">992b1cab-5c0e-4570-9126-db88ada0c29a</guid><itunes:image href="https://artwork.captivate.fm/da397197-248e-484b-bcb9-cd6f42afc6ac/5ptTJtSJPyC67qRY7GxU_etv.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 17 Nov 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/f9f4b733-d113-47cd-8a23-543e8b155b64/joe-kowalski-audio.mp3" length="68626574" type="audio/mpeg"/><itunes:duration>47:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>31</itunes:episode><itunes:season>1</itunes:season><podcast:episode>31</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E30 - 11-10-20 FC4B with Kyle Walker</title><itunes:title>E30 - 11-10-20 FC4B with Kyle Walker</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Kyle Walker, Owner of Real World Cleaning Service, will be our guest today. Not only does he own a large, successful residential and commercial cleaning business, including carpet cleaning, and last I knew auto detail...he also has a FT job at the local courthouse, and has sold over 30 houses this year in his 3rd career as a realtor. You don't want to miss this one! Find out how this 20 year old can run this large, successful service business as an absentee owner.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Kyle Walker, Owner of Real World Cleaning Service, will be our guest today. Not only does he own a large, successful residential and commercial cleaning business, including carpet cleaning, and last I knew auto detail...he also has a FT job at the local courthouse, and has sold over 30 houses this year in his 3rd career as a realtor. You don't want to miss this one! Find out how this 20 year old can run this large, successful service business as an absentee owner.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e30-11-10-20-fc4b-with-kyle-walker]]></link><guid isPermaLink="false">25d4ef76-ba7f-495f-9823-998f21dff370</guid><itunes:image href="https://artwork.captivate.fm/fbfeff07-2e5f-4faf-b3f6-69b3c9e925be/FKdmsc-9_qem7oUMRvFA9U8w.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 10 Nov 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/e5cf3efd-8560-43e9-8f6c-4b55d3e69e1f/kyle-walker-audio.mp3" length="51127608" type="audio/mpeg"/><itunes:duration>53:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>30</itunes:episode><itunes:season>1</itunes:season><podcast:episode>30</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E29 - 11-03-20 FC4B Old School in Orlando</title><itunes:title>E29 - 11-03-20 FC4B Old School in Orlando</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business</p><p>Old School in Orlando..</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business</p><p>Old School in Orlando..</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e29-11-03-20-fc4b-old-school-in-orlando]]></link><guid isPermaLink="false">06d63b4d-9379-4781-8290-726942327cb9</guid><itunes:image href="https://artwork.captivate.fm/94b988b8-e8c2-4f26-aa9a-c7573fc233e8/KiRT3ueru2dmRNtnu-Q-18u_.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 03 Nov 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d591632e-58a1-4ee5-b74a-56a332669e97/old-school-audio.mp3" length="74889704" type="audio/mpeg"/><itunes:duration>52:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>29</itunes:episode><itunes:season>1</itunes:season><podcast:episode>29</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E28 - 10-27-20 FC4B with Renee O&apos;Brien</title><itunes:title>E28 - 10-27-20 FC4B with Renee O&apos;Brien</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Excited to have our guest today Renee O'Brien. Renee is a badass business coach who delivers results. She's coached both Martha &amp; Meaghan over the years and their staff. We're lucky &amp; honored to have her on Fight Club.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Excited to have our guest today Renee O'Brien. Renee is a badass business coach who delivers results. She's coached both Martha &amp; Meaghan over the years and their staff. We're lucky &amp; honored to have her on Fight Club.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e28-10-27-20-fc4b-with-renee-obrien]]></link><guid isPermaLink="false">bc813119-44e0-4496-af8c-36f8951640bd</guid><itunes:image href="https://artwork.captivate.fm/5a94fe0f-8f81-4248-ac83-6880ef3a1830/zj9371OjaXVu7I6lRJTK8odJ.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 27 Oct 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/3aedf883-f469-41c2-b0b6-9ea08e90f7dd/renee-obrian-audio.mp3" length="63713726" type="audio/mpeg"/><itunes:duration>44:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>28</itunes:episode><itunes:season>1</itunes:season><podcast:episode>28</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E27 - 10-20-2020  FC4B with Angela Brown</title><itunes:title>E27 - 10-20-2020  FC4B with Angela Brown</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>FC4B with the infamous Angela Brown of Savvy Cleaner. Her "Ask a House Cleaner" YouTube channel has, get this, 91,400+ subscribers! That is absolutely amazing. If you've ever been a guest on her show, you know she has systems down. Whether you're in the maid service industry, lawn care, window cleaning, etc., you can absolutely learn from Angela. Her YouTube channel alone should be evidence of that. We're excited to have Angela sit on the other side of the interview table!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>FC4B with the infamous Angela Brown of Savvy Cleaner. Her "Ask a House Cleaner" YouTube channel has, get this, 91,400+ subscribers! That is absolutely amazing. If you've ever been a guest on her show, you know she has systems down. Whether you're in the maid service industry, lawn care, window cleaning, etc., you can absolutely learn from Angela. Her YouTube channel alone should be evidence of that. We're excited to have Angela sit on the other side of the interview table!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e27-10-20-2020-fc4b-with-angela-brown]]></link><guid isPermaLink="false">585431ee-103f-4051-b7d1-fbf492f66124</guid><itunes:image href="https://artwork.captivate.fm/1067aa45-e000-4ffa-9372-a65485f742af/4doEHQ2jfqwj5isw3V1JhL_2.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 20 Oct 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/49d49386-11fc-4de2-bb01-8beed7b46f85/angela-brown-audio.mp3" length="65298132" type="audio/mpeg"/><itunes:duration>45:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>27</itunes:episode><itunes:season>1</itunes:season><podcast:episode>27</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E26 - 10-13-2020  FC4B</title><itunes:title>E26 - 10-13-2020  FC4B</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>&nbsp;Let's talk benefit of video and how video impact businesses</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>&nbsp;Let's talk benefit of video and how video impact businesses</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e26-10-13-2020-fc4b]]></link><guid isPermaLink="false">15a192ca-51c1-452d-9464-09b2186bcbfc</guid><itunes:image href="https://artwork.captivate.fm/aaad3605-7b86-49e8-b8e5-5a93749acac8/5iKceGWIOm2gTljESvOgcLs4.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 13 Oct 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7a0894f5-b72a-4f1b-a176-bb52897ff3a7/10-13-20-fcb4.mp3" length="50554580" type="audio/mpeg"/><itunes:duration>35:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>26</itunes:episode><itunes:season>1</itunes:season><podcast:episode>26</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E25 - 10-06-2020  FC4B with Kathy Nielsen</title><itunes:title>E25 - 10-06-2020  FC4B with Kathy Nielsen</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Kathy Nielsen - ServiceTitan Expert/Member of Service Roundtable</p><p>Helping companies train to create customer service representative &amp; office management superheroes, establish standard operating procedures for your company to run more efficiently, and ServiceTitan / Intuit QuickBooks help and training.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Kathy Nielsen - ServiceTitan Expert/Member of Service Roundtable</p><p>Helping companies train to create customer service representative &amp; office management superheroes, establish standard operating procedures for your company to run more efficiently, and ServiceTitan / Intuit QuickBooks help and training.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e25-10-06-2020-fc4b-with-kathy-nielsen]]></link><guid isPermaLink="false">455c7f1b-83ce-4a5f-8ba3-65857c7bc1e4</guid><itunes:image href="https://artwork.captivate.fm/12f73f2f-806a-4836-a6af-9ee211eab673/M8QUPCFabAWxr2wwNvuK9Ux4.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 06 Oct 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/496878da-ab25-4b2f-a010-207732c38f22/kathy-nielsen-audio.mp3" length="58198666" type="audio/mpeg"/><itunes:duration>40:25</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>25</itunes:episode><itunes:season>1</itunes:season><podcast:episode>25</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E24 - 09-22-2020  FC4B with Bobby Walker</title><itunes:title>E24 - 09-22-2020  FC4B with Bobby Walker</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>The infamous Bobby Walker is joining us. Advance Warning: you may need an extra cup of coffee that morning to keep up 😎😂. This is going to be fun!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>The infamous Bobby Walker is joining us. Advance Warning: you may need an extra cup of coffee that morning to keep up 😎😂. This is going to be fun!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e24-09-22-2020-fc4b-with-bobby-walker]]></link><guid isPermaLink="false">79bcffb5-c970-4889-8df7-3506c47b181f</guid><itunes:image href="https://artwork.captivate.fm/937b539c-f9ae-412b-93f1-745167b06c81/nSS9HI54HHoJgxxnc1rDNKMo.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 22 Sep 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6a8f871b-9754-4921-bb66-25cd513be6a4/bobby-walker-audio.mp3" length="78183090" type="audio/mpeg"/><itunes:duration>54:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>24</itunes:episode><itunes:season>1</itunes:season><podcast:episode>24</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E23 - 09-15-2020 FC4B Let&apos;s go Live!</title><itunes:title>E23 - 09-15-2020 FC4B Let&apos;s go Live!</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Live with FC4B</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Live with FC4B</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e23-09-15-2020-fc4b-lets-go-live]]></link><guid isPermaLink="false">e73355c7-53c0-4ea7-9e20-56453c2f5227</guid><itunes:image href="https://artwork.captivate.fm/2d7d60f1-b89b-43ad-a2e1-05331e71d84c/mw4WL7DqUtokZ3-qGHIVzU6O.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 15 Sep 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/85cb4f22-5068-473a-bb49-72bd39995897/fc4b-let-s-go-live.mp3" length="70746210" type="audio/mpeg"/><itunes:duration>49:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>23</itunes:episode><itunes:season>1</itunes:season><podcast:episode>23</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E22 - 09-08-2020 FC4B with Jonathan Pototschnik</title><itunes:title>E22 - 09-08-2020 FC4B with Jonathan Pototschnik</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Who is ready to rumble with Jonathan Pototschnik - all-around awesome husband, father, business owner, tech game-changer and fight club fan!</p><p>See what his awesome team at Service Autopilot has brewing for business owners this November - as they roll out the "Thrive" event for members.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Who is ready to rumble with Jonathan Pototschnik - all-around awesome husband, father, business owner, tech game-changer and fight club fan!</p><p>See what his awesome team at Service Autopilot has brewing for business owners this November - as they roll out the "Thrive" event for members.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e22-09-08-2020-fc4b-with-jonathan-pototschnik]]></link><guid isPermaLink="false">ae1bb68a-181f-4e68-8e3d-6bf9fc9a9e78</guid><itunes:image href="https://artwork.captivate.fm/1d01931f-f646-45d1-a465-61becd1a053d/YQZ4vvEJF-VCBvTI1ykw0Cfa.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 08 Sep 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a47d3a23-9bcd-4824-aa98-df5013ffd2b2/jonathan-potoschnik-audio.mp3" length="67567382" type="audio/mpeg"/><itunes:duration>46:55</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>22</itunes:episode><itunes:season>1</itunes:season><podcast:episode>22</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E21 - 09-01-2020 FC4B with Mike Callahan</title><itunes:title>E21 - 09-01-2020 FC4B with Mike Callahan</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business</p><p>Fight Club 4 Business is LIVE with Mike Callahan</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business</p><p>Fight Club 4 Business is LIVE with Mike Callahan</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e21-09-01-2020-fc4b-with-mike-callahan]]></link><guid isPermaLink="false">f1eef4a6-d61b-43a7-9690-89a0441f9cef</guid><itunes:image href="https://artwork.captivate.fm/c35c0be1-5ccf-40e2-92d6-2015b60d3fe7/Oktqu8jfgr7qQ5CfxtRXvoGY.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 01 Sep 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/1c410ce2-fb63-4d4f-acf3-c8e3927b896d/mike-callahan.mp3" length="59381180" type="audio/mpeg"/><itunes:duration>41:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>21</itunes:episode><itunes:season>1</itunes:season><podcast:episode>21</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E20 - Welcome to Fight Club @ the Breck!</title><itunes:title>E20 - Welcome to Fight Club @ the Breck!</itunes:title><description><![CDATA[<p>Welcome to Fight Club @ the Breck!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club @ the Breck!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e20-welcome-to-fight-club-the-breck]]></link><guid isPermaLink="false">ca4f7077-5515-410c-bef3-a050189586ec</guid><itunes:image href="https://artwork.captivate.fm/fb337578-f574-471e-b60a-535dc12c553e/Jwg_3j_fIjNTtZR6Umez3J-I.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 25 Aug 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/879514f7-93eb-4daa-8e26-cef2981f1bf5/8-25-20-fc4b.mp3" length="78547422" type="audio/mpeg"/><itunes:duration>54:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>20</itunes:episode><itunes:season>1</itunes:season><podcast:episode>20</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E19 - 08-18-2020 FC4B with Paul Auguste</title><itunes:title>E19 - 08-18-2020 FC4B with Paul Auguste</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Bussiness.</p><p>Fight Club with Paul Auguste - owner of AugusteGlobal and HomePlus Cleaning - we are going to hit all the high level topics of owning a cleaning business, being a Launch27 user, having a side hustle and creating the life you dreamed of!!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Bussiness.</p><p>Fight Club with Paul Auguste - owner of AugusteGlobal and HomePlus Cleaning - we are going to hit all the high level topics of owning a cleaning business, being a Launch27 user, having a side hustle and creating the life you dreamed of!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e19-08-18-2020-fc4b-with-paul-auguste]]></link><guid isPermaLink="false">bd4c2574-ce24-4425-8eab-5417c273b33e</guid><itunes:image href="https://artwork.captivate.fm/2130a1b9-efc4-43fa-8eb2-380f95d5d9cd/VmxEkdYQoeb5YiL9JjYCQO4E.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 18 Aug 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/3af785fc-aeab-468d-b819-f959b9815444/paul-auguste-audio.mp3" length="82330966" type="audio/mpeg"/><itunes:duration>57:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>19</itunes:episode><itunes:season>1</itunes:season><podcast:episode>19</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E18 -08-11-2020 FC4B with Marcus Sheridan</title><itunes:title>E18 -08-11-2020 FC4B with Marcus Sheridan</itunes:title><description><![CDATA[<p>Welcome the "They Ask, You Answer" author, speaker and all around awesome influencer, leader and business owner - Marcus Sheridan!!</p>]]></description><content:encoded><![CDATA[<p>Welcome the "They Ask, You Answer" author, speaker and all around awesome influencer, leader and business owner - Marcus Sheridan!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e18-08-11-2020-fc4b-with-marcus-sheridan]]></link><guid isPermaLink="false">0b28a27f-ac47-494a-ba9f-06921ea023a0</guid><itunes:image href="https://artwork.captivate.fm/2bf4f561-a286-484d-949f-4b1ae9bd859f/pw8kcsUshsjffNw27SaJbnHv.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 11 Aug 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4ca5da7d-ecb1-4fbf-b099-5386d35d2cdb/marcus-sheridan-audio.mp3" length="80170014" type="audio/mpeg"/><itunes:duration>55:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>18</itunes:episode><itunes:season>1</itunes:season><podcast:episode>18</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E17 - 08-04-2020 FC4B with Lillie Sidle</title><itunes:title>E17 - 08-04-2020 FC4B with Lillie Sidle</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Busines.</p><p>FC4B with Lillie Sidle - Housecall PROs Community Manager....as she shares all things HCP, we will talk systems, integrations, people and finances...all in the world of home service businesses. And BONUS....Lillie will share how HCP has a super cool group called LADYPRO's which supports women in the trades!!!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Busines.</p><p>FC4B with Lillie Sidle - Housecall PROs Community Manager....as she shares all things HCP, we will talk systems, integrations, people and finances...all in the world of home service businesses. And BONUS....Lillie will share how HCP has a super cool group called LADYPRO's which supports women in the trades!!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e17-08-04-2020-fc4b-with-lillie-sidle]]></link><guid isPermaLink="false">08f38121-0c9f-47c5-8551-9084ed7f7254</guid><itunes:image href="https://artwork.captivate.fm/c05e88db-1a5c-4517-a897-526b9a711266/lzAhw4T9W8dag9MUedWVr1GW.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 04 Aug 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4d525702-aea1-4483-9f93-a42346810a18/lillie-sidle-audio.mp3" length="84925736" type="audio/mpeg"/><itunes:duration>58:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>17</itunes:episode><itunes:season>1</itunes:season><podcast:episode>17</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E16 - 07-28-2020 FC4B with Jeff McConaughey</title><itunes:title>E16 - 07-28-2020 FC4B with Jeff McConaughey</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Jeff McConaughey from Extreme Landscaping Las Cruces talks about the Good, the Bad and the Ugly! All thing Pay For Performance... Systems to track KPI's, How to keep all your $$ and Marketing on a ZERO budget!!!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Jeff McConaughey from Extreme Landscaping Las Cruces talks about the Good, the Bad and the Ugly! All thing Pay For Performance... Systems to track KPI's, How to keep all your $$ and Marketing on a ZERO budget!!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e16-07-28-2020-fc4b-with-jeff-mcconaughey]]></link><guid isPermaLink="false">fe59a4fe-6733-466d-be82-8d1539dfaf8f</guid><itunes:image href="https://artwork.captivate.fm/22ede88f-c91f-4000-9cef-8b898c55c457/nW0qvgGTIGubk76h0fMTjsSf.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 28 Jul 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9c11cd70-aa8d-4e5a-b6a4-620940ebb119/jeff-mcconaughey-audio.mp3" length="89565022" type="audio/mpeg"/><itunes:duration>01:02:12</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>16</itunes:episode><itunes:season>1</itunes:season><podcast:episode>16</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E15 - 07-21-2020 FC4B with Shawn Hill</title><itunes:title>E15 - 07-21-2020 FC4B with Shawn Hill</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>welcome Shawn Hill from NiceJob and their community impact award!!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>welcome Shawn Hill from NiceJob and their community impact award!!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e15-07-21-2020-fc4b-with-shawn-hill]]></link><guid isPermaLink="false">1ceb0b3d-d47a-4a6a-a634-f7d8b7146d17</guid><itunes:image href="https://artwork.captivate.fm/f14ca839-5cf0-4b6f-b49b-d77fba29548f/TNDxj-bAVMpb5qAfZrFxnSsV.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 21 Jul 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/69b5a0a4-04d8-4283-9935-bbb579201049/shawn-hill-audio.mp3" length="86448794" type="audio/mpeg"/><itunes:duration>01:00:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>15</itunes:episode><itunes:season>1</itunes:season><podcast:episode>15</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E14 -07-14-2020 FC4B with Dominique Williams</title><itunes:title>E14 -07-14-2020 FC4B with Dominique Williams</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Dominique Williams from C&amp;C Cleaning Services &amp; HireWho. We're talking about contracts, recurring revenue, service agreements and balancing out your revenue stream with Residential &amp; Commercial cleanings&nbsp;</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business.</p><p>Dominique Williams from C&amp;C Cleaning Services &amp; HireWho. We're talking about contracts, recurring revenue, service agreements and balancing out your revenue stream with Residential &amp; Commercial cleanings&nbsp;</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e14-07-14-2020-fc4b-with-dominique-williams]]></link><guid isPermaLink="false">89224e7a-677c-4959-9703-e19a8102418b</guid><itunes:image href="https://artwork.captivate.fm/9e422286-c00c-4a86-85ea-cd784bf13a2c/KUez8YK9q0EXs3i5NvyCIMyt.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 14 Jul 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/16fafcdc-bf17-43dc-b65f-814e36c6e1ef/dominique-williams-audio.mp3" length="99612948" type="audio/mpeg"/><itunes:duration>01:09:11</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>14</itunes:episode><itunes:season>1</itunes:season><podcast:episode>14</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E13 - 07-07-2020 FC4B with Jeremiah Green</title><itunes:title>E13 - 07-07-2020 FC4B with Jeremiah Green</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Our Guest,</p><p>Jeremiah Green from Green Pro Services - a true Conquerer who will talk all things systems and growth with us today!</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business..</p><p>Our Guest,</p><p>Jeremiah Green from Green Pro Services - a true Conquerer who will talk all things systems and growth with us today!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e13-07-07-2020-fc4b-with-jeremiah-green]]></link><guid isPermaLink="false">caaafd6a-0d28-4fab-a2f4-e001f0c34346</guid><itunes:image href="https://artwork.captivate.fm/4aa1f8fd-87c3-40ba-b33a-9d3f1d88ac5f/MSqPOEx03Lj-ZYUePBbdr_zH.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 07 Jul 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/91d4c37a-08fe-4b7e-a686-9427a2ffddb6/jeremiah-green-audio-only.mp3" length="68738628" type="audio/mpeg"/><itunes:duration>47:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>13</itunes:episode><itunes:season>1</itunes:season><podcast:episode>13</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E12 - 06-30-2020 FC4B with Dan Platta</title><itunes:title>E12 - 06-30-2020 FC4B with Dan Platta</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business...</p><p>Out Guest..</p><p>Dan Platta as we discuss all things Q3</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business...</p><p>Out Guest..</p><p>Dan Platta as we discuss all things Q3</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e12-06-30-2020-fc4b-with-dan-platta]]></link><guid isPermaLink="false">b8408ba4-a59d-4ad3-9469-baf67728984e</guid><itunes:image href="https://artwork.captivate.fm/6ece8399-8d8b-4de8-ad01-a0aabec7edec/ewTZoErt2t2yQZoYBGGNlKfJ.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 30 Jun 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a436e19e-fb66-4520-99d1-41d5eb8f3fa5/dan-platta-audio-only.mp3" length="95493242" type="audio/mpeg"/><itunes:duration>01:06:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>12</itunes:episode><itunes:season>1</itunes:season><podcast:episode>12</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E11 - 06-23-2020 FC4B Live from Greenville, CA</title><itunes:title>E11 - 06-23-2020 FC4B Live from Greenville, CA</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business</p><p>Live from Greenville, CA..</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business</p><p>Live from Greenville, CA..</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e11-06-23-2020-fc4b-live-from-greenville-ca]]></link><guid isPermaLink="false">faf8adab-0a46-433f-aa2a-30c0e53c9192</guid><itunes:image href="https://artwork.captivate.fm/d19664f9-c0bf-418c-9ced-971f9952d152/NKvibOj5I_gT6Brn-FhOPdGI.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 23 Jun 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/889176f8-facd-4f53-9906-1d2fde5ee79d/fc4b-live-from-greenville-ca.mp3" length="87075420" type="audio/mpeg"/><itunes:duration>01:00:28</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>11</itunes:episode><itunes:season>1</itunes:season><podcast:episode>11</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E10 - 06-16-2020 FC4B with Royce Ard</title><itunes:title>E10 - 06-16-2020 FC4B with Royce Ard</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business....</p><p>A group of 4 industry experts working with you to fight for your business! We are welcoming Royce Ard - Tay Meroni - will talk Marketing, Meaghan Likes - Likes Accounting Company Bookkeeping Academy Online &amp; Jeff Likes Clean Windows (&amp; Gutters) - will talk Finances, Michelle Leigh Myers - Pink Callers - will talk Systems, and Martha Woodward - Quality Driven &amp; Dusting Divas will talk Employees &amp; Culture.</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business....</p><p>A group of 4 industry experts working with you to fight for your business! We are welcoming Royce Ard - Tay Meroni - will talk Marketing, Meaghan Likes - Likes Accounting Company Bookkeeping Academy Online &amp; Jeff Likes Clean Windows (&amp; Gutters) - will talk Finances, Michelle Leigh Myers - Pink Callers - will talk Systems, and Martha Woodward - Quality Driven &amp; Dusting Divas will talk Employees &amp; Culture.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e10-06-16-2020-fc4b-with-royce-ard]]></link><guid isPermaLink="false">35dd94e9-945c-414c-86dd-75ff1a276b14</guid><itunes:image href="https://artwork.captivate.fm/0e246ec5-70ba-435d-9aae-d97f3691e08c/tG4eXv41VokWJgZdploJ6zFN.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 16 Jun 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9ba3a53b-6c6b-4f6e-b9e2-393cba1ad95e/royce-ard-audio.mp3" length="108289934" type="audio/mpeg"/><itunes:duration>01:15:12</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>10</itunes:episode><itunes:season>1</itunes:season><podcast:episode>10</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E09 -06-09-20 FC4B</title><itunes:title>E09 -06-09-20 FC4B</itunes:title><description><![CDATA[<p>Welcome to fight Club!</p>]]></description><content:encoded><![CDATA[<p>Welcome to fight Club!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e09-06-09-20-fc4b]]></link><guid isPermaLink="false">ffcdfdf2-7f90-4589-a47b-f9a900b506e8</guid><itunes:image href="https://artwork.captivate.fm/c5902c6a-4de7-459e-99bd-ac489bb722b7/fkOmtpgjMt9ZlyfXl9BsVoUk.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 09 Jun 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/61f737bf-4532-4b29-a5d0-071ad2676d38/06-09-20-audio.mp3" length="103348290" type="audio/mpeg"/><itunes:duration>01:11:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>9</itunes:episode><itunes:season>1</itunes:season><podcast:episode>9</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E08 - Sean Adams 06-02-2020</title><itunes:title>E08 - Sean Adams 06-02-2020</itunes:title><description><![CDATA[<p>Sean Adams - The Business of Tree Care &amp; SingleOps today as we talk systems! Join Martha Woodward, Tay Meroni &amp; Meaghan Likes as we update you all on this week's events and how you can join the fight for your business!</p>]]></description><content:encoded><![CDATA[<p>Sean Adams - The Business of Tree Care &amp; SingleOps today as we talk systems! Join Martha Woodward, Tay Meroni &amp; Meaghan Likes as we update you all on this week's events and how you can join the fight for your business!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e08-sean-adams-06-02-2020]]></link><guid isPermaLink="false">28fe08ee-3511-497f-9ed6-52035dc01d66</guid><itunes:image href="https://artwork.captivate.fm/02db78b8-d306-491e-9cad-3c040d24f580/b9NrGv8Ui1bcLWpeJmOomaqa.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 02 Jun 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d3a9582c-3cf4-47d1-b62d-bb6ac31b836e/sean-adams-audio.mp3" length="91263360" type="audio/mpeg"/><itunes:duration>01:03:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>8</itunes:episode><itunes:season>1</itunes:season><podcast:episode>8</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E07 - 05-26-2020 FC4B</title><itunes:title>E07 - 05-26-2020 FC4B</itunes:title><description><![CDATA[<p>Welcome to our weekly FC4B where today where Michelle Leigh Myers will be re-visiting the facebook pixel info &amp; leveraging its data to speed up the intake process. Martha Woodward will discuss the retreat and how we see this event and it’s agenda. Meaghan Likes will give us all the latest on the PPP!</p>]]></description><content:encoded><![CDATA[<p>Welcome to our weekly FC4B where today where Michelle Leigh Myers will be re-visiting the facebook pixel info &amp; leveraging its data to speed up the intake process. Martha Woodward will discuss the retreat and how we see this event and it’s agenda. Meaghan Likes will give us all the latest on the PPP!</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e07-05-26-2020-fc4b]]></link><guid isPermaLink="false">cd5784af-3bb7-4fd2-899f-c39ba3e3cbb4</guid><itunes:image href="https://artwork.captivate.fm/e1b32e1e-8c02-4183-a500-50f93911f263/31kET6NFAgJwezizshLiE7KK.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 26 May 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d81f2634-c7c5-4457-b8fe-ca75aaa90db3/5-26-20-audio.mp3" length="114936802" type="audio/mpeg"/><itunes:duration>01:19:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>7</itunes:episode><itunes:season>1</itunes:season><podcast:episode>7</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E06 - 05-12-20 FC4B</title><itunes:title>E06 - 05-12-20 FC4B</itunes:title><description><![CDATA[<p>Welcome to our weekly F2FB where today where Michelle Leigh Myers will be talking all things Slack</p><p>Martha Woodward will discuss the 5 love languages and how they impact teams and culture.</p><p>Tay Meroni will share some new updates to Google and Meaghan Likes will give us all the latest on the PPP!&nbsp;</p>]]></description><content:encoded><![CDATA[<p>Welcome to our weekly F2FB where today where Michelle Leigh Myers will be talking all things Slack</p><p>Martha Woodward will discuss the 5 love languages and how they impact teams and culture.</p><p>Tay Meroni will share some new updates to Google and Meaghan Likes will give us all the latest on the PPP!&nbsp;</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e06-05-12-20]]></link><guid isPermaLink="false">fb484c28-194d-4f8d-a78e-9aeb67ad7d07</guid><itunes:image href="https://artwork.captivate.fm/87b1adb5-f337-4dde-871c-40fed9a5ef8c/ZdZ1GsaAQ_qhbc83BynTqMoT.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 12 May 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/7bc99621-4a52-4c6b-908d-ffc6ec0ce654/05-12-20-audio.mp3" length="91231434" type="audio/mpeg"/><itunes:duration>01:03:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>6</itunes:episode><itunes:season>1</itunes:season><podcast:episode>6</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E05 - 05-05-20 FC4B</title><itunes:title>E05 - 05-05-20 FC4B</itunes:title><description><![CDATA[<p>Welcome to Fight Club 4 Business...</p><p>Tay Meroni will be discussing "Is Content Really Still King?" You Got the PPP… Meaghan Likes is asking... "Now What?"</p><p>Martha Woodward will be showing everyone how to onboard and set our staff up for long-term success...</p><p>Using Company Culture to Compete with Unemployment? Martha Woodward will talk about how...</p>]]></description><content:encoded><![CDATA[<p>Welcome to Fight Club 4 Business...</p><p>Tay Meroni will be discussing "Is Content Really Still King?" You Got the PPP… Meaghan Likes is asking... "Now What?"</p><p>Martha Woodward will be showing everyone how to onboard and set our staff up for long-term success...</p><p>Using Company Culture to Compete with Unemployment? Martha Woodward will talk about how...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e05-05-05-20-fc4b]]></link><guid isPermaLink="false">f264771f-a12b-4f35-8e9e-a12e33e9d49c</guid><itunes:image href="https://artwork.captivate.fm/6dfab24b-8e0d-4fa1-b216-6c503575f864/rjHvnDLixmSJfDMYtY30Oy-j.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 05 May 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/afe37a5b-3a68-4d27-baea-dce297cb5c4f/05-05-20-audio.mp3" length="92524750" type="audio/mpeg"/><itunes:duration>01:04:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:season>1</itunes:season><podcast:episode>5</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E04 - 04-28-20 FC4B</title><itunes:title>E04 - 04-28-20 FC4B</itunes:title><description><![CDATA[<p>This newly released Google Ads feature that will send you more qualified leads for less money….</p><p>How to leverage your PPP to get the best return on your “FREE” money…</p><p>Are you positioned to rehire quickly? How to utilize Bambooh for existing and new team members strategically.</p><p>Got Fear? Martha is addressing easing fears in workplace.</p>]]></description><content:encoded><![CDATA[<p>This newly released Google Ads feature that will send you more qualified leads for less money….</p><p>How to leverage your PPP to get the best return on your “FREE” money…</p><p>Are you positioned to rehire quickly? How to utilize Bambooh for existing and new team members strategically.</p><p>Got Fear? Martha is addressing easing fears in workplace.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/e04-04-28-20-audio]]></link><guid isPermaLink="false">681451af-3854-4bb3-938c-64f3b7517799</guid><itunes:image href="https://artwork.captivate.fm/db30386b-ecd0-4ac6-82a5-cc49cf636b75/Tmgu_dAsKAYSa7D_4wOlUpKF.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 28 Apr 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/f1f12059-e421-4de9-8fb5-734433e50ed0/04-28-20-audio.mp3" length="89866754" type="audio/mpeg"/><itunes:duration>01:02:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>4</itunes:episode><itunes:season>1</itunes:season><podcast:episode>4</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E03 - 4-21-2020 - Fight Club 4 Buisness</title><itunes:title>E03 - 4-21-2020 - Fight Club 4 Buisness</itunes:title><description><![CDATA[<p>Tune in to see what PPP changes happened this weekend… Meaghan has the latest. Are you positioned to rehire quickly? How to ramp up quickly with good training systems using more of Michelle’s cool tools.</p>]]></description><content:encoded><![CDATA[<p>Tune in to see what PPP changes happened this weekend… Meaghan has the latest. Are you positioned to rehire quickly? How to ramp up quickly with good training systems using more of Michelle’s cool tools.</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/04-21-2020-fc4b-episode-3]]></link><guid isPermaLink="false">d2bddef9-6f9b-43d8-afc3-5096e097fc5b</guid><itunes:image href="https://artwork.captivate.fm/506e2adf-8e35-4d2b-a8b2-6239e8f175c9/EjFeiF7pqbuo1M6OmrAM5oV7.png"/><dc:creator><![CDATA[Michelle Myers]]></dc:creator><pubDate>Tue, 21 Apr 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/abc2e1d5-16d4-47eb-9d80-789c55120751/fc4b-week-3-audio.mp3" length="79320532" type="audio/mpeg"/><itunes:duration>55:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>3</itunes:episode><itunes:season>1</itunes:season><podcast:episode>3</podcast:episode><podcast:season>1</podcast:season><itunes:author>Michelle Myers</itunes:author></item><item><title>E02 - 4-14-2020 - Fight Club 4 Business</title><itunes:title>E02 - 4-14-2020 - Fight Club 4 Business</itunes:title><description><![CDATA[<p>Hello and welcome to the Fight Club 4 Business podcast where everything we talk about is to help you not only survive Covid but thrive in it...</p><p>This is where 4 Experts in their respective fields: Accounting/Finance, Marketing, Systems, and Employee Engagement who also happen to own service businesses come together to help you succeed in your home serves business...</p><p>If you don't know already we have a couple rule's here at Fight Club...</p><p>rule 1 talk about fight club and share us with your friends.</p><p>rule 2 share us.</p><p>rule 3 we will pick you up when you fell down.</p><p>rule 4 everyone is welcome here.</p><p>rule 5 there are no limits at Fight Club.</p><p>rule 6 no attitudes no ego.</p><p>rule 7 Fight Club will go for as long as it can to help you in your struggles.</p><p>rule 8 if this is your first night or day listening to this please share.</p><p>If your ready for knowledge wisdom and much more your in the right place welcome to the Fight Club 4 Business podcast...</p><p>If you want to go even deeper go check out the Fight Club 4 Business Facebook page by clicking <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> and our Group by clicking <a href="https://www.facebook.com/groups/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to the Fight Club 4 Business podcast where everything we talk about is to help you not only survive Covid but thrive in it...</p><p>This is where 4 Experts in their respective fields: Accounting/Finance, Marketing, Systems, and Employee Engagement who also happen to own service businesses come together to help you succeed in your home serves business...</p><p>If you don't know already we have a couple rule's here at Fight Club...</p><p>rule 1 talk about fight club and share us with your friends.</p><p>rule 2 share us.</p><p>rule 3 we will pick you up when you fell down.</p><p>rule 4 everyone is welcome here.</p><p>rule 5 there are no limits at Fight Club.</p><p>rule 6 no attitudes no ego.</p><p>rule 7 Fight Club will go for as long as it can to help you in your struggles.</p><p>rule 8 if this is your first night or day listening to this please share.</p><p>If your ready for knowledge wisdom and much more your in the right place welcome to the Fight Club 4 Business podcast...</p><p>If you want to go even deeper go check out the Fight Club 4 Business Facebook page by clicking <a href="https://www.facebook.com/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a> and our Group by clicking <a href="https://www.facebook.com/groups/fightclub4business" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/week-two-of-fc4b]]></link><guid isPermaLink="false">effc50c5-d9ee-488c-a811-9ddff4a0121a</guid><itunes:image href="https://artwork.captivate.fm/ee86b07f-9b7f-4119-94d8-c40c414e2740/obwxi3fJqGSgOdyMuz6V7a0N.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 14 Apr 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/be5540c9-5707-4215-b8b5-33d82bf53346/week-two-of-fc4b.mp3" length="87921603" type="audio/mpeg"/><itunes:duration>01:01:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><itunes:season>1</itunes:season><podcast:episode>2</podcast:episode><podcast:season>1</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; Martha</itunes:author></item><item><title>E01 - 4-7-2020 - Fight Club 4 Business</title><itunes:title>E01 - 4-7-2020 - Fight Club 4 Business</itunes:title><description><![CDATA[<p>Hello and welcome to the Fight Club 4 business podcast, today we'll be listening to an old Facebook live that's from 2020...</p><p>Let's dive right into this week's podcast to see what we'll be talking about...</p><p>Are goal at fight club 4 business is that you not only survive hard times but thrive in hard times...</p><p>We have the top tips and trick on how to help you grow your business...</p><p>These four experts from different areas of business coming together to teach you everything they know for free...</p><p>If your ready for marketing, finance, systems and how to manage a good team your in the right place, welcome to the Fight club 4 business podcast...</p><p>if you want to go even deeper go check out our Facebook page by clicking <a href="https://www.facebook.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or our website by clicking <a href="https://www.fightclub4business.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></description><content:encoded><![CDATA[<p>Hello and welcome to the Fight Club 4 business podcast, today we'll be listening to an old Facebook live that's from 2020...</p><p>Let's dive right into this week's podcast to see what we'll be talking about...</p><p>Are goal at fight club 4 business is that you not only survive hard times but thrive in hard times...</p><p>We have the top tips and trick on how to help you grow your business...</p><p>These four experts from different areas of business coming together to teach you everything they know for free...</p><p>If your ready for marketing, finance, systems and how to manage a good team your in the right place, welcome to the Fight club 4 business podcast...</p><p>if you want to go even deeper go check out our Facebook page by clicking <a href="https://www.facebook.com/fightclub4business/" rel="noopener noreferrer" target="_blank">Here</a> or our website by clicking <a href="https://www.fightclub4business.com/" rel="noopener noreferrer" target="_blank">Here</a>...</p>]]></content:encoded><link><![CDATA[https://fight-club-4-business.captivate.fm/episode/going-live-at-fight-club-4-business]]></link><guid isPermaLink="false">50a356e4-3d52-4019-bb64-d6fe31f5909a</guid><itunes:image href="https://artwork.captivate.fm/c33e5ce4-2a7d-4fa2-8bae-dfe4e961cac2/xO7OTLOkzeYGU0bufN8UyN8B.jpg"/><dc:creator><![CDATA[Tay, Meaghan, Michelle & Martha]]></dc:creator><pubDate>Tue, 07 Apr 2020 09:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d8d8034d-e583-4136-a313-e3912539199c/going-live-at-fight-club-4-business.mp3" length="88884581" type="audio/mpeg"/><itunes:duration>01:01:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><itunes:season>1</itunes:season><podcast:episode>1</podcast:episode><podcast:season>1</podcast:season><itunes:author>Tay, Meaghan, Michelle &amp; 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