<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/hnv-bitesize/" rel="self" type="application/rss+xml"/><title><![CDATA[Bitesize Edition of Hospitality News And Views]]></title><podcast:guid>c82a5a83-ce70-562e-b683-775a2a17456e</podcast:guid><lastBuildDate>Fri, 27 Jun 2025 16:26:32 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2025 Raj Randhawa]]></copyright><managingEditor>Raj Randhawa</managingEditor><itunes:summary><![CDATA[An insightful and at times irreverant look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  
Raj is CEO of AVQuest, a UK-based technology company specialising in delivering highly integrated payment and analytics solutions to hotels and serviced apartment operators.  AVQuest also provide a wide-range of other technologies to the industry.  The AVQuest solutions integrate into a wide-range of hospitality PMS solutions.
Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

AVQuest - https://www.avquest.co.uk
Integrum by AVQuest - https://www.integrum-pms.com
ESSA - http://www.essa-consultancy.com/
Hospitality News And Views - https://www.hospitalitynewandviews.com

Vist our sponsors Integrum by AVQuest

The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.

Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

You can contact Raj or Richard via emailing the show.  

The email address is hey-you@hospitalitynewsandviews.com

Thank you for listening.]]></itunes:summary><image><url>https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png</url><title>Bitesize Edition of Hospitality News And Views</title><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link></image><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><itunes:owner><itunes:name>Raj Randhawa</itunes:name></itunes:owner><itunes:author>Raj Randhawa</itunes:author><description>An insightful and at times irreverant look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  
Raj is CEO of AVQuest, a UK-based technology company specialising in delivering highly integrated payment and analytics solutions to hotels and serviced apartment operators.  AVQuest also provide a wide-range of other technologies to the industry.  The AVQuest solutions integrate into a wide-range of hospitality PMS solutions.
Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.

AVQuest - https://www.avquest.co.uk
Integrum by AVQuest - https://www.integrum-pms.com
ESSA - http://www.essa-consultancy.com/
Hospitality News And Views - https://www.hospitalitynewandviews.com

Vist our sponsors Integrum by AVQuest

The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.

Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.  Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.

You can contact Raj or Richard via emailing the show.  

The email address is hey-you@hospitalitynewsandviews.com

Thank you for listening.</description><link>https://www.hospitalitynewsandviews.com</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[HNV - Bitesize Edition]]></itunes:subtitle><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"></itunes:category><itunes:category text="News"><itunes:category text="News Commentary"/></itunes:category><itunes:category text="News"><itunes:category text="Business News"/></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>Will the OTA approach to becoming net-zero cause problems?</title><itunes:title>Will the OTA approach to becoming net-zero cause problems?</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss the impact of climate change policies on hotels and serviced apartments, and their impact on analytics..</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss the impact of climate change policies on hotels and serviced apartments, and their impact on analytics..</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">4c247de7-b0a1-4835-99e4-f888df75e02e</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 10 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/4432485b-f8d5-4349-a346-1503da7482d0/how-will-analytics-change-as-behaviours-change-v1.mp3" length="11962810" type="audio/mpeg"/><itunes:duration>16:48</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>44</itunes:episode><itunes:season>1</itunes:season><podcast:episode>44</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>How hotels can compete with the bigger brands.</title><itunes:title>How hotels can compete with the bigger brands.</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how analytics help hotels 'punch above their weight'.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how analytics help hotels 'punch above their weight'.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">8c63490f-2b7c-4305-bf61-cfe297bf94f6</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 07 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/577e91f9-5bdc-4dbf-9027-2ab7562547c3/the-role-of-analytics-in-becoming-leaner-and-meaner-v1.mp3" length="2677645" type="audio/mpeg"/><itunes:duration>03:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>43</itunes:episode><itunes:season>1</itunes:season><podcast:episode>43</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Automate, Automate, Automate - The Changing Role Of The Revenue Manager.</title><itunes:title>Automate, Automate, Automate - The Changing Role Of The Revenue Manager.</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how automation is changing the role of the revenue manager.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how automation is changing the role of the revenue manager.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">90c3143d-f4d2-4782-9209-744701a83868</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sun, 05 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/a05a64e3-658e-4a84-8358-2e17a744ac90/what-impact-does-analytics-have-on-the-role-of-the-revenue-mana.mp3" length="7650391" type="audio/mpeg"/><itunes:duration>10:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>42</itunes:episode><itunes:season>1</itunes:season><podcast:episode>42</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>I Want More Data. Are You Sure?</title><itunes:title>I Want More Data. Are You Sure?</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss the impact of hotels and serviced apartment operators asking for more data.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss the impact of hotels and serviced apartment operators asking for more data.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">5620bdd6-646f-40c4-a8e0-a6f157744456</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sat, 04 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/8698e46c-7136-494c-a7c1-fb974d0b784a/i-want-more-data-why-v1.mp3" length="4234658" type="audio/mpeg"/><itunes:duration>06:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>41</itunes:episode><itunes:season>1</itunes:season><podcast:episode>41</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Shorter Booking Windows Require Better Analytics and Protections</title><itunes:title>Shorter Booking Windows Require Better Analytics and Protections</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how shorter booking windows require better analytics and protections.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how shorter booking windows require better analytics and protections.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">179e2d97-fde1-403e-96cf-d8fc3d344af2</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 03 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/16c478d0-fa78-4785-9b51-566b6fad9ffd/using-analytics-to-improve-rates-v1.mp3" length="4250034" type="audio/mpeg"/><itunes:duration>05:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>40</itunes:episode><itunes:season>1</itunes:season><podcast:episode>40</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Reducing Booking Cancellations</title><itunes:title>Reducing Booking Cancellations</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how analytics can protect hotels from being accused of 'price spiking', and how automated payments can reduce cancellations.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss how analytics can protect hotels from being accused of 'price spiking', and how automated payments can reduce cancellations.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">4c65c2d6-9b99-4dc1-ad08-7410d6ce269a</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Thu, 02 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/e31f18ff-91bb-4018-b40a-19690e10aacd/price-spiking-v1.mp3" length="4052235" type="audio/mpeg"/><itunes:duration>05:37</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>39</itunes:episode><itunes:season>1</itunes:season><podcast:episode>39</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Guest Reviews - They&apos;re important, but how important?</title><itunes:title>Guest Reviews - They&apos;re important, but how important?</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics from the perspective of guest reviews.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics from the perspective of guest reviews.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">4d4d928a-8c04-4f88-9627-260348972202</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Wed, 01 Dec 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/33048019-608f-494e-9f33-922af6d2d1e4/reviews-how-important-are-they-v1.mp3" length="4556836" type="audio/mpeg"/><itunes:duration>06:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>38</itunes:episode><itunes:season>1</itunes:season><podcast:episode>38</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Leaving Money On the Table</title><itunes:title>Leaving Money On the Table</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics can be used to stop hotels 'leaving money on the table'.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics can be used to stop hotels 'leaving money on the table'.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">5ac1bce6-2907-470c-a92b-b30a207af278</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 30 Nov 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/59175d6f-8c30-4800-8817-fea2afeb42af/leaving-money-on-the-table-v1.mp3" length="6348269" type="audio/mpeg"/><itunes:duration>08:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>37</itunes:episode><itunes:season>1</itunes:season><podcast:episode>37</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Hotel Analytics and Black Swan Theory Comparisons</title><itunes:title>Hotel Analytics and Black Swan Theory Comparisons</itunes:title><description><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics from the perspective of Black Swan theories.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 6 of the podcast Hospitality News and Views when Raj discussed analytics with Michael McCartan, Chief Growth Officer at Atomize. In this snippet Raj and Michael discuss analytics from the perspective of Black Swan theories.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">7fe4a92e-ca19-4ab6-9292-67e1ab58d4ca</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Mon, 29 Nov 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/a531bab1-fbad-476f-8524-626e70901b6b/black-swan-comparisons-v1.mp3" length="4668516" type="audio/mpeg"/><itunes:duration>06:29</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>36</itunes:episode><itunes:season>1</itunes:season><podcast:episode>36</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>National Hospitality Day</title><itunes:title>National Hospitality Day</itunes:title><description><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss National Hospitality Day.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss National Hospitality Day.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p><p>Audio-Production - Raj-Inder Randhawa</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">22cbc98e-e60d-4f15-bced-203eee2fb8f1</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Wed, 03 Nov 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/e7e1e7d7-7091-4c20-b266-27d6e9cac8e1/national-hospitality-day.mp3" length="5956070" type="audio/mpeg"/><itunes:duration>08:34</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>35</itunes:episode><itunes:season>1</itunes:season><podcast:episode>35</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Measuring How Well A Hotel Is Doing</title><itunes:title>Measuring How Well A Hotel Is Doing</itunes:title><description><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss measuring how well a hotel is doing.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss measuring how well a hotel is doing.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">c9f4493a-6cc3-46d4-a9ee-7716e07c978c</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 02 Nov 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/5b60d779-9945-4023-9b0e-115ba98c0fe7/measuring-how-well-a-hotel-is-doing.mp3" length="4265262" type="audio/mpeg"/><itunes:duration>06:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>34</itunes:episode><itunes:season>1</itunes:season><podcast:episode>34</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Net Zero - Are Hotels Missing A Trick?</title><itunes:title>Net Zero - Are Hotels Missing A Trick?</itunes:title><description><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss possibility that hotels are missing a trick in striving to become net-zero.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss possibility that hotels are missing a trick in striving to become net-zero.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">f8b914f8-ede7-467c-aab4-3a4d6bc3d5f5</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Mon, 01 Nov 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/09a0f616-9de3-4559-a1f8-3ca2c62050ce/net-zero-are-hotels-missing-a-trick-v2.mp3" length="8106972" type="audio/mpeg"/><itunes:duration>12:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>33</itunes:episode><itunes:season>1</itunes:season><podcast:episode>33</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Sea Snakes - How They Are Making It Harder To Market Hotels?</title><itunes:title>Sea Snakes - How They Are Making It Harder To Market Hotels?</itunes:title><description><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss the impact sea snakes on marketing hotels.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss the impact sea snakes on marketing hotels.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">d6dd5700-4371-4e4b-a9fc-bb8e20f03e77</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sun, 31 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/07032f95-c96e-463a-b354-3a02d2773c28/is-climate-change-making-life-harder-for-marketing-departments-.mp3" length="4330149" type="audio/mpeg"/><itunes:duration>06:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>32</itunes:episode><itunes:season>1</itunes:season><podcast:episode>32</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Is Artificial Intelligence Good Enough?</title><itunes:title>Is Artificial Intelligence Good Enough?</itunes:title><description><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss whether artificial intelligence is good enough for the hospitality industry.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss whether artificial intelligence is good enough for the hospitality industry.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">78ebe1e3-00ad-4ec5-9423-ee16bed21a43</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sat, 30 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/9436ba80-b629-4444-95ac-24e2c5597613/is-artificial-intelligence-good-enough-v2.mp3" length="4617202" type="audio/mpeg"/><itunes:duration>07:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>31</itunes:episode><itunes:season>1</itunes:season><podcast:episode>31</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Getting Back to The Office</title><itunes:title>Getting Back to The Office</itunes:title><description><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss getting back to the office.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 5 of the podcast Hospitality News and Views, Raj and Richard discuss getting back to the office.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">58e6ae41-7c06-4032-b026-18e0385d9669</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 29 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/483b5f5a-1b59-41da-93e5-8cc97ed19781/getting-back-to-the-office-v2.mp3" length="4094533" type="audio/mpeg"/><itunes:duration>06:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>30</itunes:episode><itunes:season>1</itunes:season><podcast:episode>30</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Are New Business Models Required For The New Normal?</title><itunes:title>Are New Business Models Required For The New Normal?</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss whether new business models are need for businesses coming out of the pandemic.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss whether new business models are need for businesses coming out of the pandemic.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">60b2f0f9-bc08-4e43-9354-ae3ed5c81a6f</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Thu, 28 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/47051d12-9413-4d4b-b91c-907f2dc8c69c/are-new-business-models-required-for-the-new-normal-v2.mp3" length="3718880" type="audio/mpeg"/><itunes:duration>05:55</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>29</itunes:episode><itunes:season>1</itunes:season><podcast:episode>29</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>What Happens When Everyone Wants To Get Out.</title><itunes:title>What Happens When Everyone Wants To Get Out.</itunes:title><description><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss current booking trends.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss current booking trends.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">9d7978e2-94ec-4fc7-8e13-1abd0abe0609</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Wed, 27 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/a4840acd-0d7d-46b7-9f7f-e150cd4730f6/what-happens-when-everyone-wants-to-get-out-v2.mp3" length="2858634" type="audio/mpeg"/><itunes:duration>05:01</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>28</itunes:episode><itunes:season>1</itunes:season><podcast:episode>28</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Should Victoria Sponge Cake Really Define The Hospitality Industry?</title><itunes:title>Should Victoria Sponge Cake Really Define The Hospitality Industry?</itunes:title><description><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss Victoria Sponge cake and whether it should define the hospitality industry.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss Victoria Sponge cake and whether it should define the hospitality industry.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">8b5b6f3d-0740-4ae9-a891-f553e7a3cbd1</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 26 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/1fbadf5a-f6da-4494-999e-c8921ae7a1be/victoria-sandwich-v2b.mp3" length="6473445" type="audio/mpeg"/><itunes:duration>11:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>27</itunes:episode><itunes:season>1</itunes:season><podcast:episode>27</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>The US Has Defeated Covid.  Have They?</title><itunes:title>The US Has Defeated Covid.  Have They?</itunes:title><description><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss the comment frm US President Joe Biden that the US had defeated COVID-19.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss the comment frm US President Joe Biden that the US had defeated COVID-19.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">eadaaeb0-17f6-49b2-8ad0-d684adf55633</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Mon, 25 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/2ff4325b-cbfb-40cb-870b-bc68fbf0a60b/the-us-has-defeated-covid-have-they-v2.mp3" length="3170117" type="audio/mpeg"/><itunes:duration>05:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>26</itunes:episode><itunes:season>1</itunes:season><podcast:episode>26</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Have Family Holidays Created New Opportunities</title><itunes:title>Have Family Holidays Created New Opportunities</itunes:title><description><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss the problems families are having booking their holidays and whether this has created new opportunities for hotel and serviced apartment operators.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss the problems families are having booking their holidays and whether this has created new opportunities for hotel and serviced apartment operators.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">60fc6ba4-c31b-40f0-b462-b3965a84c7f4</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sun, 24 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/a6e6efe8-52a4-4213-ad2c-91f25188ea28/family-holidays-have-new-hurdles-new-opportunities-v2.mp3" length="5376630" type="audio/mpeg"/><itunes:duration>09:31</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>25</itunes:episode><itunes:season>1</itunes:season><podcast:episode>25</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Bench Marking - How should it change</title><itunes:title>Bench Marking - How should it change</itunes:title><description><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss bench marking.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 4 of the podcast Hospitality News and Views, Raj and Richard discuss bench marking.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">6c3dc81c-d657-4b84-84fd-9346a7ba5635</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sat, 23 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/479aec5f-08de-480a-a569-d2dfff33409a/bench-marking-how-should-it-change-v2.mp3" length="4883636" type="audio/mpeg"/><itunes:duration>08:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>24</itunes:episode><itunes:season>1</itunes:season><podcast:episode>24</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>The Human Touch</title><itunes:title>The Human Touch</itunes:title><description><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the need for the Human Touch within hospitality.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the need for the Human Touch within hospitality.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">c65dff01-2e5b-4fef-8bba-41f87f388222</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 22 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/f86da7fb-bc49-41cd-aa39-c4779a9bef7e/the-human-touch-v2.mp3" length="4717778" type="audio/mpeg"/><itunes:duration>07:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>23</itunes:episode><itunes:season>1</itunes:season><podcast:episode>23</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Roadmaps - Who Needs Them?</title><itunes:title>Roadmaps - Who Needs Them?</itunes:title><description><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the need for roadmaps to help the hospitality industry.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the need for roadmaps to help the hospitality industry.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">f098e521-c8e5-47db-91fa-bc9e97e8a433</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Thu, 21 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/dc753a34-d9d6-44b1-a59b-a8b91a112903/roadmaps-v2.mp3" length="2025851" type="audio/mpeg"/><itunes:duration>03:28</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>22</itunes:episode><itunes:season>1</itunes:season><podcast:episode>22</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Identity Checks - How Will Hotels Support Them?</title><itunes:title>Identity Checks - How Will Hotels Support Them?</itunes:title><description><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of post-pandemic identity check requirements.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of post-pandemic identity check requirements.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">5bc1e9a6-8642-4aa4-a435-8b4487e12344</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Wed, 20 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/bc54877d-8c09-4c97-9881-d966657e546e/identity-checks-v2.mp3" length="10133736" type="audio/mpeg"/><itunes:duration>16:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>21</itunes:episode><itunes:season>1</itunes:season><podcast:episode>21</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Queues - How Long Will They Get?</title><itunes:title>Queues - How Long Will They Get?</itunes:title><description><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of queues in a post-pandemic world.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of queues in a post-pandemic world.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">446cea17-d1db-42f6-82f2-9f31ee4c5c95</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 19 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/5f090ba2-e8a7-41f9-a6c1-7f6e649e8d56/queues-how-long-will-they-get-v2.mp3" length="2651323" type="audio/mpeg"/><itunes:duration>04:25</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>20</itunes:episode><itunes:season>1</itunes:season><podcast:episode>20</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>G7 - what did you expect?</title><itunes:title>G7 - what did you expect?</itunes:title><description><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of the G7 UK meeting August 2021.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of the G7 UK meeting August 2021.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">017de239-55e1-4c68-b536-6d8d44750aea</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Mon, 18 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/62acb422-9519-4389-8940-a86e705267ba/g7-v2.mp3" length="7364088" type="audio/mpeg"/><itunes:duration>12:22</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>19</itunes:episode><itunes:season>1</itunes:season><podcast:episode>19</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Charge Backs</title><itunes:title>Charge Backs</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of charge backs.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of charge backs.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">65fb7cb3-dfcf-4cd0-8827-a54b903dad8a</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sun, 17 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/7c179835-2eaa-4c1d-b34d-1a2b43c60828/charge-backs-v2.mp3" length="2671990" type="audio/mpeg"/><itunes:duration>04:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>18</itunes:episode><itunes:season>1</itunes:season><podcast:episode>18</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Changes Happening Before COP26</title><itunes:title>Changes Happening Before COP26</itunes:title><description><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of new changes happening prior to COP26.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 3 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of new changes happening prior to COP26.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">e4e22f54-3b46-477a-9b7c-6962f032f4cc</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sat, 16 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/6be0a3cc-3a51-4f0d-aae0-8d4f43c73368/changes-prior-to-cop26-v2.mp3" length="8139917" type="audio/mpeg"/><itunes:duration>13:57</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>17</itunes:episode><itunes:season>1</itunes:season><podcast:episode>17</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Insurance During the Pandemic</title><itunes:title>Insurance During the Pandemic</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the impact insurance changes due to the pandemic.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the impact insurance changes due to the pandemic.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">7aeda495-fbb1-4a2c-9818-c95546d45071</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 15 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/e6669d78-68b4-462b-b535-f68468f98179/insurance-v2.mp3" length="2101930" type="audio/mpeg"/><itunes:duration>02:53</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>16</itunes:episode><itunes:season>1</itunes:season><podcast:episode>16</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>The Climate Change Agenda</title><itunes:title>The Climate Change Agenda</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the climate change agenda.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the climate change agenda.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">832eed38-0aa4-4a18-9141-43358a2ed61c</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Thu, 14 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/5f7c6677-ff8c-4460-ab26-f06dcadac373/the-climate-change-agenda-v2.mp3" length="5441613" type="audio/mpeg"/><itunes:duration>07:32</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>15</itunes:episode><itunes:season>1</itunes:season><podcast:episode>15</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Super-Rooms</title><itunes:title>Super-Rooms</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss super-rooms.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss super-rooms.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">67ce2983-577c-4cfb-9d24-9fdd7d3e49c0</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Wed, 13 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/fcce8149-e059-4928-ad5b-08a2bab25039/super-rooms-v2.mp3" length="3265359" type="audio/mpeg"/><itunes:duration>04:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>14</itunes:episode><itunes:season>1</itunes:season><podcast:episode>14</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Reacting To Change</title><itunes:title>Reacting To Change</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss reacting to change.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss reacting to change.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">d560ec41-c895-4e0a-a588-89883c71bc9e</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 12 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/f9b0b8b6-74c4-4509-a56d-f14539aae54a/reacting-to-change-v2.mp3" length="949063" type="audio/mpeg"/><itunes:duration>01:21</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>13</itunes:episode><itunes:season>1</itunes:season><podcast:episode>13</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Q1 Hotel Numbers for 2021</title><itunes:title>Q1 Hotel Numbers for 2021</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss reported hotel numbers for Q1 2021.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss reported hotel numbers for Q1 2021.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">0850a6bc-f1b4-4662-b741-af7d3ae6d8c0</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Mon, 11 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/1ec3fb05-223e-4401-9231-d9e3b90a6bec/q1-hotel-numbers-v2.mp3" length="4190622" type="audio/mpeg"/><itunes:duration>05:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>12</itunes:episode><itunes:season>1</itunes:season><podcast:episode>12</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>New Ideas - Managing Refunds - Complaints</title><itunes:title>New Ideas - Managing Refunds - Complaints</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss new ideas.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss new ideas.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">a6e20efa-2fb2-4e37-a574-7191c89bd945</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sun, 10 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/e65ef33c-d5ff-4746-806e-abecb39af479/new-ideas-v2.mp3" length="3918991" type="audio/mpeg"/><itunes:duration>05:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>11</itunes:episode><itunes:season>1</itunes:season><podcast:episode>11</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>VRBO and Google</title><itunes:title>VRBO and Google</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss VRBO and Google.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss VRBO and Google.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">d2ad592b-46fc-4c29-a381-e3db529f02fb</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sat, 09 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/d0cfbe26-2509-410e-b026-3d636e8bb883/vrbo-and-google-v2.mp3" length="3456154" type="audio/mpeg"/><itunes:duration>04:50</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>10</itunes:episode><itunes:season>1</itunes:season><podcast:episode>10</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Do Staycations Require A New Minimum Stay</title><itunes:title>Do Staycations Require A New Minimum Stay</itunes:title><description><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of staycations.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 2 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of staycations.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">aedc71db-d0ce-4a76-82af-98c2a4c6d304</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 08 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/43ba2b34-0333-4c81-a61e-3690811c8a50/have-staycations-created-a-new-minimum-stay-requirement-v2.mp3" length="5013059" type="audio/mpeg"/><itunes:duration>06:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>9</itunes:episode><itunes:season>1</itunes:season><podcast:episode>9</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>New Ideas - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>New Ideas - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss two ideas that may help hotel owners.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss two ideas that may help hotel owners.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">01df9ff8-9753-4cbf-b65b-ded69d7acf2c</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Thu, 07 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/74f2da6b-0601-49fe-9d52-9af8cfd2c7dc/new-ideas-v2.mp3" length="7657800" type="audio/mpeg"/><itunes:duration>10:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>8</itunes:episode><itunes:season>1</itunes:season><podcast:episode>8</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Big Tech - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>Big Tech - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss Big Tech and the Monopolies Commission.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss Big Tech and the Monopolies Commission.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">107d24dd-15fb-4c55-8137-50d77e453196</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Wed, 06 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/09fea148-9b47-410c-971d-346dcb9652bd/big-tech-v2.mp3" length="4628772" type="audio/mpeg"/><itunes:duration>06:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>7</itunes:episode><itunes:season>1</itunes:season><podcast:episode>7</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>What&apos;s happened to the jobs market - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>What&apos;s happened to the jobs market - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the strangeness of the jobs market.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the strangeness of the jobs market.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">ee86b64a-914a-46a2-9aba-a0ff1d2d58ac</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Tue, 05 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/8a22ecf5-a3dd-4c88-9488-7582f16f6ff8/the-jobs-market-v2.mp3" length="3918448" type="audio/mpeg"/><itunes:duration>05:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>6</itunes:episode><itunes:season>1</itunes:season><podcast:episode>6</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>AirBnB - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>AirBnB - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss AirBnB latest announcement.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss AirBnB latest announcement.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">e72d3921-7880-4072-a8cb-1de010af2e30</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Mon, 04 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/3e7abd1c-0069-4361-b996-3205bfdcbc02/airbnb-v2.mp3" length="6166936" type="audio/mpeg"/><itunes:duration>08:34</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:season>1</itunes:season><podcast:episode>5</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>The BBC - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>The BBC - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of a BBC story on hospitality.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of a BBC story on hospitality.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">b8492026-f68e-41ce-8a23-2095b44d4abd</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sun, 03 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/b1ce04c7-c80c-4968-8642-ed66ad8fbe43/the-bbc-v2.mp3" length="6349373" type="audio/mpeg"/><itunes:duration>08:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>4</itunes:episode><itunes:season>1</itunes:season><podcast:episode>4</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Travel - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>Travel - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss travel.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss travel.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">49db62cd-ba75-412e-9c72-abc9b4912897</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Sat, 02 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/e51f089e-0da7-491f-ad3c-9e4257b1a71f/travel-v2.mp3" length="5689209" type="audio/mpeg"/><itunes:duration>07:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>3</itunes:episode><itunes:season>1</itunes:season><podcast:episode>3</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>The Vaccine Program - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>The Vaccine Program - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the governments current vaccine program.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the governments current vaccine program.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">4453616b-d8a2-4a78-a494-d35f7976f60c</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Raj Randhawa]]></dc:creator><pubDate>Fri, 01 Oct 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/ddbe03a1-d8f5-4da3-832b-e9f759c54dda/the-vaccine-program-v2.mp3" length="2900284" type="audio/mpeg"/><itunes:duration>04:02</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><itunes:season>1</itunes:season><podcast:episode>2</podcast:episode><podcast:season>1</podcast:season><itunes:author>Raj Randhawa</itunes:author></item><item><title>Good Growing Weather - a conversation from Episode 1 of Hospitality News and Views</title><itunes:title>Good Growing Weather - a conversation from Episode 1 of Hospitality News and Views</itunes:title><description><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of weather on the current summer season of 2021.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></description><content:encoded><![CDATA[<p>A snippet from episode 1 of the podcast Hospitality News and Views, Raj and Richard discuss the impact of weather on the current summer season of 2021.</p><p>An insightful and at times irreverent look at what is happening in the world of hospitality.  Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.  </p><p>Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.</p><p>Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.</p><p>The views and opinions expressed by the hosts do not state or reflect those of the AVQuest Ltd.,  ESSA Consultancy or its sponsors and management.</p><p>Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes.&nbsp; Do not make decisions based on what is said, carry out your own research and come to your own views.  No harm is intended in what is said, and all efforts are taken to ensure that this is the case.</p><p>You can contact Raj or Richard via emailing the show.&nbsp; </p><p>The email address is hey-you@hospitalitynewsandviews.com</p><p>Thank you for listening.</p>]]></content:encoded><link><![CDATA[https://www.hospitalitynewsandviews.com]]></link><guid isPermaLink="false">115cf5a5-5edf-4185-8da3-a52927be68b7</guid><itunes:image href="https://artwork.captivate.fm/e1756f66-e7de-42e9-8a10-f10e19a89e5b/kpQSkW0KFS_SqvbkbdolkZ7Q.png"/><dc:creator><![CDATA[Rajpal Randhawa]]></dc:creator><pubDate>Thu, 30 Sep 2021 09:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/a47e6a99-8d7a-4fc4-a71c-738b904b7bd2/good-growing-weather-v2.mp3" length="1415381" type="audio/mpeg"/><itunes:duration>01:58</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><itunes:season>1</itunes:season><podcast:episode>1</podcast:episode><podcast:season>1</podcast:season><itunes:author>Rajpal Randhawa</itunes:author></item></channel></rss>