It's Hard to Be A Leader

Inspiring Accountability in the Workplace book and online course.

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Can You Inspire Accountability with Family? Tips for More Peace at Family Gatherings

Elaina Noell — Tue, 19 Dec 2023 10:40:00 -0800

Get tips and best practices for clearer communication and better results when family dynamics get triggering! Using the Inspiring Accountability CLEAR Results Model as our guide, we cover a bunch of tips in the bonus holiday-inspired episode.

Timestamps:

01:27 - Focus on approaching accountability with family and using the Clear Results model

01:53 - Discussion on trigger trenches within family dynamics and addressing them

02:20 - Application of the Clear Results model in personal life with family

03:17 - Clarify desired outcomes and focus on accountability

05:09 - Learn what's in the way using open-ended questions

07:06 – Use perspective and preference language for effective communication

08:32 - Explore possibilities and handle disagreements positively

09:32 - Avoid using "why" and seek to understand instead

11:00 - Learn from past experiences and explore future possibilities

12:53 - Turn disappointment into actionable asks for better outcomes

14:19 - Personalize Clear Results model for family interactions

15:44 - Ask for action steps and create plans for the future

16:41 - Revisit agreements and ensure alignment for the next year

17:10 - Bonus: Come up with three anchoring words for personal growth

18:39 - Use anchoring words to shift personal dynamics positively

19:07 - Closing remarks, call to action, and preview of future content

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How Do I Hold An Employee Accountable? (Part 2 - The CLEAR Results Model)

Elaina Noell — Wed, 06 Sep 2023 06:00:00 -0800

How do you respond to excuses? How do you inspire accountability? This episode answers the "How" by introducing the CLEAR Results Model, your guide to having a supportive and effective accountability conversation.

01:26 – Introduction to the CLEAR Results Model

02:25 - Step 1: Clarify the desired result

03:20 - Step 2: Learn what's in the way

03:48 – Why you want to welcome excuses

05:13 - Step 3: Explore what's possible

07:07 - The value of asking employees possibility thinking questions

08:06 - Step 4: Ask for the action step

10:00 - Step 5: Revisit

10:24 - Importance of revisiting to maintain accountability momentum

15:11 - Addressing "I don't know" responses and nurturing critical thinking

17:25 - Possible employee responses and potential skill limitations

19:15 - The importance of realistic expectations and finding realistic solutions

20:13 - Real-world example: Restaurant Scenario

25:58 - Call for audience questions and feedback

26:26 - Closing remarks and contact information

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How Do I Hold An Employee Accountable? (Part 1 - The Neuroscience of Accountability)

Elaina Noell — Mon, 28 Aug 2023 21:00:00 -0800

What does it actually mean to "hold" an employee accountable? Learn a more useful definition of accountability and what's required for the brain to achieve a new desired result.

Timecodes:

1:00 Episode Overview

01:30 What does it actually mean to hold people accountable?

2:15 Current definition of "accountable"

3:00 Inspiring Accountability's definition of "accountable"

03:51 Traditional vs. inspiring accountability

05:17 Accountability for the problem vs. accountability for the solution

05:46 The role of fear in accountability

06:16 Changing requires a change in thinking, actions, and skills

09:29 Importance of facilitating learning in accountability conversations

13:41 The changing landscape of burnout

14:10 Recap

17:02 Conclusion and invitation for feedback

Write us! Get insight and advice on your leadership questions here: www.itshardtobealeaderpodcast.com

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Inspiring Accountability in the Workplace book and online course.

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How Do I Get My Employee to Be More Detail-Oriented?

Elaina Noell — Mon, 31 Jul 2023 16:45:00 -0800

...Or do anything you've asked for a million times! Interrupt poor performance with this episode's prompts to coach your employee from learned helplessness to strategic thinking, how to approach hard issues in a light way, and how the "compassionate curiosity" mindset can help you facilitate the learning needed to get new results.

TIME STAMPS:

3:21 Leader Letter (This episodes question)

4:05 Jen’s 1st question: “What's at the core of your concern?”

4:55 Elaina’s 1st question: “What have you learned about what's in the way of this person being more naturally able to be detail oriented?”

6:00 Jen’s 2nd question: “If you're not if you're addressing this and you're not seeing the change, how clear are you on the roadblocks that they're facing?”

7:33 Elaina’s 2nd question: “What has this person already tried?”

11:24 Jen’s 3rd question: “How can you leverage what they're already good at to develop this [under-performing] area?”

13:22 Elaina’s 3rd question: “Are you open to investing in other resources to cover this area if this person will never be able to meet expectations, would that be worth it?”

15:39 Bonus Questions: Right person in right role vs unrealistic role?

18:35 The ABC’s

18:47 Assess: Components

20:19 Be Compassionately Curious: How to Get in the Mindset

24:24 Reframe: “Excuses are reasons” and “Adults need learning, too!”

25:54: Collaborate: When do you help vs. when are you creating learned helplessness

29:24: Challenge of the Week for Our Listeners

This episode's guest is fellow leadership coach Jen Bulkowski of Luma Collective.

Jen is a certified coach on a mission to help leaders step into their confidence and find their authentic voice. She is the founder of Luma Collective, a leadership development firm focused on creating tailor-made experiences to develop leaders and healthy work cultures. Before founding her company, Jen spent 16 years in marketing building global beauty brands, and leverages her unique experience to elevate leaders and cultivate healthy organizational cultures.

Connect with Jen at www.luma-collective.com

Write us! Get insight and advice on your leadership questions here: www.itshardtobealeaderpodcast.com

Want more? Let's connect:

Inspiring Accountability in the Workplace book and online course.

Instagram: @inspiringaccountability

TikTok: @itshardtobealeaderpod

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How Do I Provide Casual Feedback to Remote Employees?

Elaina Noell — Fri, 16 Jun 2023 16:00:00 -0800

And how can leaders address when employees misrepresent how much they're available online? Get gems for providing feedback and addressing remote work's lingering leadership challenges.

Timestamps:

0:00 Welcome and Introductions

1:53 Why it's (extra) hard to be a leader right now

3:19 Let's Get Curious segment: Are my remote employees actually working?

13:30 Leader Mailbox segment: How do I give more casual feedback to remote employees?

This episode's guest is fellow leadership coach Naveed Siddiqui. In addition to being a certified executive coach, Naveed is a future-of-work consultant helping growth-minded leaders and forward-thinking organizations create people-centered cultures where employees show up with drive and purpose. An avid writer and thought leader you can find thought-provoking content and digital resources on his website https://www.naveedsiddiqui.com/ and follow on TikTok @coachnaveed

Write us! Get insight and advice on your leadership questions here: www.itshardtobealeaderpodcast.com

Want more? Let's connect:

Inspiring Accountability in the Workplace book and online course.