<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/leadership-risk-and-return/" rel="self" type="application/rss+xml"/><title><![CDATA[It Comes Back to People]]></title><podcast:guid>f11d8ecc-7c0a-52aa-9171-0ef2cfbfd0f4</podcast:guid><lastBuildDate>Wed, 17 Jun 2026 13:00:17 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2026 Netysha Santos]]></copyright><managingEditor>Netysha Santos</managingEditor><itunes:summary><![CDATA[It Comes Back to People is a podcast for investors, executives, and senior leaders who understand that the hardest business problems are not solved with better financial models, sharper strategy, or smarter org design.  They are solved by getting the people piece right.
Trust, communication, influence, empathy, teamwork …these are not secondary concerns. For the leaders and investors on this show, they are the primary levers of performance, execution, and value creation.
Hosted by Netysha Santos, Leadership Development Consultant and Executive Coach at Avion Consulting, each episode is a candid conversation with operators, executives, and investors who have learned that human capital is not a supporting factor. It is the determining one.]]></itunes:summary><image><url>https://artwork.captivate.fm/0e57fa29-0d54-48b1-bad6-b97ef099bdb2/Beyond-the-cap-table-Cover-Art-Options-1.jpg</url><title>It Comes Back to People</title><link><![CDATA[https://avionconsulting.com/]]></link></image><itunes:image href="https://artwork.captivate.fm/0e57fa29-0d54-48b1-bad6-b97ef099bdb2/Beyond-the-cap-table-Cover-Art-Options-1.jpg"/><itunes:owner><itunes:name>Netysha Santos</itunes:name></itunes:owner><itunes:author>Netysha Santos</itunes:author><description>It Comes Back to People is a podcast for investors, executives, and senior leaders who understand that the hardest business problems are not solved with better financial models, sharper strategy, or smarter org design.  They are solved by getting the people piece right.
Trust, communication, influence, empathy, teamwork …these are not secondary concerns. For the leaders and investors on this show, they are the primary levers of performance, execution, and value creation.
Hosted by Netysha Santos, Leadership Development Consultant and Executive Coach at Avion Consulting, each episode is a candid conversation with operators, executives, and investors who have learned that human capital is not a supporting factor. It is the determining one.</description><link>https://avionconsulting.com/</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[Hard-Won Lessons and Insights from Executives and Investors Who Know It's Never Just a Business Problem]]></itunes:subtitle><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>The Culture Advantage Business Leaders Need to Survive AI Disruption with Kevin Nelis</title><itunes:title>The Culture Advantage Business Leaders Need to Survive AI Disruption with Kevin Nelis</itunes:title><description><![CDATA[<p>In this episode of <em>It Comes Back to People</em>, Host <u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">Netysha Santos</a></u> of <u><a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank">Avion Consulting, Inc.</a></u> sits down with Guest <u><a href="https://www.linkedin.com/in/kevin-nelis/" rel="noopener noreferrer" target="_blank">Kevin Nelis</a></u>, Advisory Principal at <u><a href="https://www.linkedin.com/company/truegloballive/" rel="noopener noreferrer" target="_blank">True.</a></u> and a strategy advisor with over a decade of experience across venture building, consulting, and leadership advisory.</p><p>Kevin breaks down why culture is not a soft concept but the real driver of execution, performance, and survival in modern organizations. He explains how strategy without culture collapses in practice, why investors prioritize founders over products, and how leadership today is about building adaptability in a world shaped by constant AI-driven change. He also introduces the idea of “human infrastructure” and explains why the future belongs to organizations that invest in communication, behavior, trust, and decision-making systems rather than just tools and technology.</p><p></p><p><strong>Expect to Learn:</strong></p><ul><li>Why culture determines whether strategy actually works in execution</li><li>How investors evaluate leadership teams beyond products and markets</li><li>Why adaptability is now a survival skill in an AI-driven business world</li><li>What “human infrastructure” means and why it drives organizational success</li><li>How leaders can design environments that improve decision-making and behavior</li><li>Why growth mindset and learning matter more than raw talent over time</li></ul><br/><p></p><p><strong>Episode Breakdown with Timestamps:</strong></p><ul><li>[00:00] – Introduction to Kevin Nelis and his background in consulting, venture building, and advisory work</li><li>[03:34] – Defining organizational culture and what actually shapes it inside companies</li><li>[05:04] – How leaders intentionally shape culture and influence behavior</li><li>[09:29] – How investors evaluate leadership teams and why founders matter most</li><li>[10:36] – Why strategy fails without cultural alignment in execution</li><li>[17:48] – Traits of strong leaders including optimism and long-term thinking</li><li>[20:12] – Budget allocation using the 10-20-70 model for tech, data, and people</li><li>[23:33] – Human infrastructure and how it improves execution and change speed</li><li>[36:47] – B Corp mindset, ethical business, and reinvesting profits into real societal impact</li><li>[42:51] – Closing Remarks</li></ul><br/><p></p><p><strong>Follow the Guest, Kevin Nelis:</strong></p><ul><li>LinkedIn:<a href="https://www.linkedin.com/in/kevin-nelis/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/in/kevin-nelis/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/kevin-nelis/</a></u></li><li>Website:<a href="https://www.true.global/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.true.global/" rel="noopener noreferrer" target="_blank">https://www.true.global/</a></u></li></ul><br/><p></p><p><strong>Follow the Host, Netysha Santos:</strong></p><ul><li>LinkedIn:<a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/netysha-santos-laborbe/</a></u></li></ul><br/><p><strong>More from Avion Consulting, Inc.:</strong></p><ul><li>LinkedIn:<a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/avionconsulting/</a></u></li><li>Website:<a href="http://www.avionconsulting.com/" rel="noopener noreferrer" target="_blank"> </a><u><a href="http://www.avionconsulting.com/" rel="noopener noreferrer" target="_blank">http://www.avionconsulting.com/</a></u></li></ul><br/>]]></description><content:encoded><![CDATA[<p>In this episode of <em>It Comes Back to People</em>, Host <u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">Netysha Santos</a></u> of <u><a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank">Avion Consulting, Inc.</a></u> sits down with Guest <u><a href="https://www.linkedin.com/in/kevin-nelis/" rel="noopener noreferrer" target="_blank">Kevin Nelis</a></u>, Advisory Principal at <u><a href="https://www.linkedin.com/company/truegloballive/" rel="noopener noreferrer" target="_blank">True.</a></u> and a strategy advisor with over a decade of experience across venture building, consulting, and leadership advisory.</p><p>Kevin breaks down why culture is not a soft concept but the real driver of execution, performance, and survival in modern organizations. He explains how strategy without culture collapses in practice, why investors prioritize founders over products, and how leadership today is about building adaptability in a world shaped by constant AI-driven change. He also introduces the idea of “human infrastructure” and explains why the future belongs to organizations that invest in communication, behavior, trust, and decision-making systems rather than just tools and technology.</p><p></p><p><strong>Expect to Learn:</strong></p><ul><li>Why culture determines whether strategy actually works in execution</li><li>How investors evaluate leadership teams beyond products and markets</li><li>Why adaptability is now a survival skill in an AI-driven business world</li><li>What “human infrastructure” means and why it drives organizational success</li><li>How leaders can design environments that improve decision-making and behavior</li><li>Why growth mindset and learning matter more than raw talent over time</li></ul><br/><p></p><p><strong>Episode Breakdown with Timestamps:</strong></p><ul><li>[00:00] – Introduction to Kevin Nelis and his background in consulting, venture building, and advisory work</li><li>[03:34] – Defining organizational culture and what actually shapes it inside companies</li><li>[05:04] – How leaders intentionally shape culture and influence behavior</li><li>[09:29] – How investors evaluate leadership teams and why founders matter most</li><li>[10:36] – Why strategy fails without cultural alignment in execution</li><li>[17:48] – Traits of strong leaders including optimism and long-term thinking</li><li>[20:12] – Budget allocation using the 10-20-70 model for tech, data, and people</li><li>[23:33] – Human infrastructure and how it improves execution and change speed</li><li>[36:47] – B Corp mindset, ethical business, and reinvesting profits into real societal impact</li><li>[42:51] – Closing Remarks</li></ul><br/><p></p><p><strong>Follow the Guest, Kevin Nelis:</strong></p><ul><li>LinkedIn:<a href="https://www.linkedin.com/in/kevin-nelis/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/in/kevin-nelis/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/kevin-nelis/</a></u></li><li>Website:<a href="https://www.true.global/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.true.global/" rel="noopener noreferrer" target="_blank">https://www.true.global/</a></u></li></ul><br/><p></p><p><strong>Follow the Host, Netysha Santos:</strong></p><ul><li>LinkedIn:<a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/netysha-santos-laborbe/</a></u></li></ul><br/><p><strong>More from Avion Consulting, Inc.:</strong></p><ul><li>LinkedIn:<a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/avionconsulting/</a></u></li><li>Website:<a href="http://www.avionconsulting.com/" rel="noopener noreferrer" target="_blank"> </a><u><a href="http://www.avionconsulting.com/" rel="noopener noreferrer" target="_blank">http://www.avionconsulting.com/</a></u></li></ul><br/>]]></content:encoded><link><![CDATA[https://avionconsulting.com/]]></link><guid isPermaLink="false">17192209-38b5-49a6-b1b4-b1ac8a98f56d</guid><itunes:image href="https://artwork.captivate.fm/ee6bf4c9-6c1b-48a1-8390-383bcfa35ab5/RSS-Artwork.jpg"/><pubDate>Wed, 17 Jun 2026 09:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/17192209-38b5-49a6-b1b4-b1ac8a98f56d.mp3" length="68708151" type="audio/mpeg"/><itunes:duration>47:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><podcast:episode>2</podcast:episode><podcast:season>1</podcast:season></item><item><title>Brilliant with Numbers, Gone in 18 Months: The CFO Paradox</title><itunes:title>Brilliant with Numbers, Gone in 18 Months: The CFO Paradox</itunes:title><description><![CDATA[<p>In this episode of <em>It Comes Back to People</em>, <u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">Netysha Santos</a></u> from Avion Consulting sits down with <u><a href="https://www.linkedin.com/in/ken-hickey/" rel="noopener noreferrer" target="_blank">Ken Hickey</a></u>, CFO coach at Ken Advisory and a finance leader with over 30 years of experience, including 16 years at Microsoft, to discuss the evolving role of the CFO. Ken explains why technical expertise alone is no longer enough and how CFOs must develop strategic leadership skills to navigate ambiguity, influence stakeholders, and drive business value.</p><p>He shares insights on executive presence, the human role of CFOs as a signal to boards and investors, and how finance can be the starting point for AI and digital transformation initiatives within organizations.</p><p></p><p><strong>Expect to Learn:</strong></p><ul><li>How the CFO role has evolved from technical reporting to strategic leadership</li><li>Key leadership skills CFOs need for influencing boards, CEOs, and investors</li><li>Why executive presence and personal authority are critical for CFO success</li><li>How to manage ambiguity while maintaining professional rigor</li><li>The role of finance in driving AI adoption and digital transformation</li></ul><br/><p></p><p><strong>Episode Breakdown with Timestamps:</strong></p><ul><li>[00:00] - Introduction to Ken Hickey &amp; his career background</li><li>[02:55] - Transition from corporate finance to executive coaching</li><li>[05:12] - Challenges of the CFO role and high turnover</li><li>[09:30] - Gap between technical training and strategic leadership needs</li><li>[12:48] - Executive presence and communicating effectively with stakeholders</li><li>[15:18] - Risks of not developing strategic CFO capabilities</li><li>[21:05] - Moving from control to influence; operational to strategic focus</li><li>[25:55] - Learning leadership through experience and self-development</li><li>[32:15] - Managing ambiguity and decision-making frameworks</li><li>[35:04] - AI and innovation: finance as a starting point for digital transformation</li></ul><br/><p></p><p><strong>Follow the Guest, Ken Hickey:</strong></p><ul><li>LinkedIn: <u><a href="https://www.linkedin.com/in/ken-hickey/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/ken-hickey/</a></u></li><li>Website: <u><a href="https://www.kenhickeyadvisory.com/" rel="noopener noreferrer" target="_blank">https://www.kenhickeyadvisory.com/</a></u></li><li>Company LinkedIn: <u><a href="https://www.linkedin.com/company/ken-hickey-advisory/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/ken-hickey-advisory/</a></u></li></ul><br/><p></p><h3><strong>Follow the Host, Netysha Santos</strong></h3><ul><li>LinkedIn:<a href="https://www.theboricuabc2show.com/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/netysha-santos-laborbe/</a></u></li></ul><br/><p><strong>More for Avion Consulting:</strong></p><ul><li>LinkedIn:<a href="https://open.spotify.com/show/0j6soWAazqs8DJTJJ9FsZr" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/avionconsulting/</a></u></li><li>Website:<a href="https://podcasts.apple.com/us/podcast/the-boricuabc2-show/id1802890213" rel="noopener noreferrer" target="_blank"> </a><u><a href="http://www.avionconsulting.com/" rel="noopener noreferrer" target="_blank">http://www.avionconsulting.com/</a></u></li></ul><br/>]]></description><content:encoded><![CDATA[<p>In this episode of <em>It Comes Back to People</em>, <u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">Netysha Santos</a></u> from Avion Consulting sits down with <u><a href="https://www.linkedin.com/in/ken-hickey/" rel="noopener noreferrer" target="_blank">Ken Hickey</a></u>, CFO coach at Ken Advisory and a finance leader with over 30 years of experience, including 16 years at Microsoft, to discuss the evolving role of the CFO. Ken explains why technical expertise alone is no longer enough and how CFOs must develop strategic leadership skills to navigate ambiguity, influence stakeholders, and drive business value.</p><p>He shares insights on executive presence, the human role of CFOs as a signal to boards and investors, and how finance can be the starting point for AI and digital transformation initiatives within organizations.</p><p></p><p><strong>Expect to Learn:</strong></p><ul><li>How the CFO role has evolved from technical reporting to strategic leadership</li><li>Key leadership skills CFOs need for influencing boards, CEOs, and investors</li><li>Why executive presence and personal authority are critical for CFO success</li><li>How to manage ambiguity while maintaining professional rigor</li><li>The role of finance in driving AI adoption and digital transformation</li></ul><br/><p></p><p><strong>Episode Breakdown with Timestamps:</strong></p><ul><li>[00:00] - Introduction to Ken Hickey &amp; his career background</li><li>[02:55] - Transition from corporate finance to executive coaching</li><li>[05:12] - Challenges of the CFO role and high turnover</li><li>[09:30] - Gap between technical training and strategic leadership needs</li><li>[12:48] - Executive presence and communicating effectively with stakeholders</li><li>[15:18] - Risks of not developing strategic CFO capabilities</li><li>[21:05] - Moving from control to influence; operational to strategic focus</li><li>[25:55] - Learning leadership through experience and self-development</li><li>[32:15] - Managing ambiguity and decision-making frameworks</li><li>[35:04] - AI and innovation: finance as a starting point for digital transformation</li></ul><br/><p></p><p><strong>Follow the Guest, Ken Hickey:</strong></p><ul><li>LinkedIn: <u><a href="https://www.linkedin.com/in/ken-hickey/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/ken-hickey/</a></u></li><li>Website: <u><a href="https://www.kenhickeyadvisory.com/" rel="noopener noreferrer" target="_blank">https://www.kenhickeyadvisory.com/</a></u></li><li>Company LinkedIn: <u><a href="https://www.linkedin.com/company/ken-hickey-advisory/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/ken-hickey-advisory/</a></u></li></ul><br/><p></p><h3><strong>Follow the Host, Netysha Santos</strong></h3><ul><li>LinkedIn:<a href="https://www.theboricuabc2show.com/" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/in/netysha-santos-laborbe/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/netysha-santos-laborbe/</a></u></li></ul><br/><p><strong>More for Avion Consulting:</strong></p><ul><li>LinkedIn:<a href="https://open.spotify.com/show/0j6soWAazqs8DJTJJ9FsZr" rel="noopener noreferrer" target="_blank"> </a><u><a href="https://www.linkedin.com/company/avionconsulting/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/avionconsulting/</a></u></li><li>Website:<a href="https://podcasts.apple.com/us/podcast/the-boricuabc2-show/id1802890213" rel="noopener noreferrer" target="_blank"> </a><u><a href="http://www.avionconsulting.com/" rel="noopener noreferrer" target="_blank">http://www.avionconsulting.com/</a></u></li></ul><br/>]]></content:encoded><link><![CDATA[https://avionconsulting.com/]]></link><guid isPermaLink="false">ac60a585-fc56-4ee5-83cb-2d1406f4aaa1</guid><itunes:image href="https://artwork.captivate.fm/57a5645f-463a-416a-9d4a-710d0e86e3a2/Ken-Hickey-RSS-3.jpg"/><pubDate>Wed, 03 Jun 2026 09:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/ac60a585-fc56-4ee5-83cb-2d1406f4aaa1.mp3" length="49082250" type="audio/mpeg"/><itunes:duration>51:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><podcast:episode>1</podcast:episode><podcast:season>1</podcast:season></item><item><title>New Episodes Coming Soon</title><itunes:title>New Episodes Coming Soon</itunes:title><description><![CDATA[<p>In the world of leadership, the best talent isn't just filling roles—they're shaping the future of organizations. They're the strategic thinkers, the cultural architects, and the leaders who drive performance through their people.</p><p></p><p>Welcome to Leadership: Risk and Return, hosted by Netysha Santos. With a proven track record in leadership development and executive coaching, Netysha has been empowering organizations to create high-performing teams and visionary leaders for years. This podcast delves into the real-world challenges and opportunities that leaders face across industries, from building cohesive teams to transforming decision-making processes.</p><p></p><p>Whether you're an executive striving to navigate organizational change or a leader looking to elevate your team’s potential, Leadership: Risk and Return is your essential resource for building effective leadership systems that deliver lasting impact.</p><p></p><p>Subscribe now to Leadership: Risk and Return and start redefining what leadership means for your organization. A new episode is coming soon!</p>]]></description><content:encoded><![CDATA[<p>In the world of leadership, the best talent isn't just filling roles—they're shaping the future of organizations. They're the strategic thinkers, the cultural architects, and the leaders who drive performance through their people.</p><p></p><p>Welcome to Leadership: Risk and Return, hosted by Netysha Santos. With a proven track record in leadership development and executive coaching, Netysha has been empowering organizations to create high-performing teams and visionary leaders for years. This podcast delves into the real-world challenges and opportunities that leaders face across industries, from building cohesive teams to transforming decision-making processes.</p><p></p><p>Whether you're an executive striving to navigate organizational change or a leader looking to elevate your team’s potential, Leadership: Risk and Return is your essential resource for building effective leadership systems that deliver lasting impact.</p><p></p><p>Subscribe now to Leadership: Risk and Return and start redefining what leadership means for your organization. A new episode is coming soon!</p>]]></content:encoded><link><![CDATA[https://avionconsulting.com/]]></link><guid isPermaLink="false">7dce302f-59c4-4b8f-93f7-a018e8eca2e6</guid><itunes:image href="https://artwork.captivate.fm/0e57fa29-0d54-48b1-bad6-b97ef099bdb2/Beyond-the-cap-table-Cover-Art-Options-1.jpg"/><pubDate>Tue, 05 May 2026 05:50:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/7dce302f-59c4-4b8f-93f7-a018e8eca2e6.mp3" length="1185685" type="audio/mpeg"/><itunes:duration>01:12</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType></item></channel></rss>