Lead With Trust For Construction Leaders

United Contractors Association

76 | Emily Cohen | Lessons Learned from the BWIC Series

Sue Dyer — Tue, 14 Nov 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show marks the conclusion of the Bring Women into Construction series, and this time Sue chats with Emily Cohen, the Executive Vice President of United Contractors, an Association representing hundreds of union-signatory construction firms across California. She is the founder of EHC Content, a communications consulting firm, and a Senate appointee to California’s High-Speed Rail Board of Directors. In the community, Emily serves on the Board of Trustees for the GLIDE Foundation and the Advisory Board for Old Skool Cafe.

During the episode, Sue and Emily discuss the importance of incorporating more storytelling and marketing in the industry to encourage and nurture diversity.

They look at the culture shift that needs to happen, and the embedded stereotypes that must be challenged, in order to help bring more women into the industry.

They also discuss the reasons why the 'old boys club' is simply no longer viable as a recruiting tool. When the trades neglect to recruit women, they are severely limiting the talent pool.

Join Sue and Emily for this fascinating discussion.

If you have any questions or suggestions for Sue, feel free to reach out via email. suedyer@sudyco.com

Enjoy!

What You’ll Learn in this Show:

The 10 biggest lessons learned from the Bring Women into Construction series.
The importance of bringing your ingenuity to the construction industry.
The power of mentoring and how it benefits all parts of the industry
And so much more...

Resources:

Emily's LinkedIn

75 | Sue Weiler-Doke | If You Love Construction, Say Something

Sue Dyer — Tue, 10 Oct 2023 03:00:00 -0500

Have you ever thought about a woman's evolving role in the industry of construction?

Are you curious about how trust, culture, and diversity can reshape this male-dominated sector?

In this inspiring podcast episode, we are going to explore the transformation of the construction industry through the experiences and insights of Sue, a seasoned professional in the construction field.

Discover how women are making a significant impact, not just in construction but in leadership positions, and how trust plays a pivotal role in this evolution.

Here's a glimpse of what you'll learn in this episode:

-The pivotal role of trust in shaping the construction industry's future.

-Insights into fostering a culture of inclusivity and collaboration.

-The unique perspectives and innovation that women bring to construction.

It's time to embrace new opportunities and narratives women can make in construction.

Enjoy listening!

What You Will Learn In The Show:

Women’s role in the construction industry: Women are pivotal in revolutionizing the construction industry's culture and practices.
Trust In Construction: Building trust is paramount for success in construction, both within teams and organizations.
Importance Of Communication: Effective communication is the cornerstone of a smooth leadership transition within construction companies.
Pay Equity Issues: Solving pay equity issues requires a comprehensive analysis and strategic action plan.
Women’s perspectives in construction: Women bring diverse perspectives to construction, driving innovation and creativity.
Construction Industry Marketing: Marketing the industry and its opportunities is crucial to attracting diverse talent, debunking stereotypes, and showcasing appeal.
The Value Of Personal Stories: Sharing personal experiences and stories can inspire others to explore construction careers.
Creating Elevator Pitches: A concise elevator pitch about the industry can ignite interest in potential newcomers.

Resources:

Operating Engineers Local 3

Sue's Email: suedyer@sudyco.com

74 | Meg-Anne Pryor | Bringing Women into OE3

Sue Dyer — Tue, 12 Sep 2023 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Meg-Anne Pryor, Apprenticeship Coordinator and Operating Engineer with the International Union of Operating Engineers. Meg-Anne grew up in the Bayview neighborhood of San Francisco and worked there as an apprentice and as a journeywoman. After a friend told her about CityBuild, she joined the pre-apprenticeship training program and then got placed into the Operators trade.

During the episode, Sue and Meg-Anne discuss The biggest barriers for women in the industry, primarily difficulties finding childcare. Meg-Anne believes that, because women are predominantly the caregivers, and when childcare is not available, they have to take care of their children, which prevents them from being breadwinners.

She offers insights on the challenges of being a woman in the industry. The need for respect, as well as the dangers of having nails, lashes and hair, things getting caught in machines and pinch points.

Meg-Anne also offers advice for women looking to enter the trades: don't don't be afraid, go after it. She also suggests that contractors and employers that wish to attract women to their workforce need to consider offering incentives.

Join Sue and Meg-Anne for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

How to get started with an apprenticeship program in the industry.
The old (and tired) belief that women can't do the job.
Being the first African-American female apprenticeship coordinator.
And so much more...

Resources:

City Build San Francisco

Sue's Email: suedyer@sudyco.com

Meg-Anne’s email: mpryor@oe3jac.org

73 | Kellie Lee | BWIC - Why Every Little Girl Should Thin About Construction as a Career

Sue Dyer — Tue, 08 Aug 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show marks another part of the Bring Women into Construction series, and this time Sue chats with Kellie Lee, a construction technology veteran who has worked in the industry for over a decade. She spent nearly six years at part of the team that worked to grow Procore Technologies, a SaaS company that connects people, applications, and devices in one central hub, as well as several construction technology start-ups. Along with her experience and knowledge, she also has a passion for making construction a viable career path for women - starting with children.

During the episode, Sue and Kellie discuss her passion for diversity and inclusion in the industry, and how that really began with her work at Procore, alongside her friend and co-worker, Danielle Edberg.

They look at the book Kellie and her husband are writing, which will tell the stories of countless incredible and powerful women on job sites who built the world that people interact with every day.

They also discuss the biggest barriers for women entering the construction industry, as well as Kellie's belief that those barriers are formed all the way in childhood, when, as parents, we take away a young girl's ability to be brave.

Join Sue and Kellie for this fascinating discussion.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Kellie's experience in the construction industry, and how the birth of her daughter brought a new perspective to her women-in-construction journey.
The gender gap in the construction industry and methods for addressing it.
Changing the public perception of the construction industry, and introducing construction to children.
And so much more...

Resources:

Kellie's LinkedIn

Procore Technologies

72 | Coralee Beatty | BWIC | Why Not Start Your Own Construction Business?

Sue Dyer — Tue, 11 Jul 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show is another installment in the Bring Women into Construction series. This time out, Sue chats with Coralee Beatty, Business Strategist and Fractional COO of ThriveHQ, speaker, trainer and serial entrepreneur. Coralee's experience in the construction industry started with a 10 year career as a building envelope consultant with a multinational engineering firm. She left to work full time with her husband in their mechanical contracting business and remained there for the following 15 years. When the business quickly grew to seven figures, Coralee realized that the business was running her life. The freedom that business ownership was supposed to offer was lost in the running of the business - putting out one fire, and then the next. She hired a business coach to help keep her accountable and to help her learn how to structure her business, increase profitability and scale it to multi-seven figures, putting herself in a position to finally sell it and strike out on her own. Coralee has since set out on her path of coaching other women business owners in construction and trades, sharing the lessons she's learned, to lighten their burden and help them reach the life they want.

During the episode, Sue and Coralee discuss her journey in the construction industry, to a building and selling a seven-figure business and eventually charting her own path as an entrepreneur and coach.

Coralee offers insights on her experiences as a woman working as a consultant in the construction industry.

They also explore the four primary reasons why women leave the construction industry, including a lack of flexibility and family obligations.

Join Sue and Coralee for this fascinating discussion about the entrepreneurial path and the rewards and challenges it offers to women in construction.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

The importance of having an end goal in mind when starting a business.
Why many women are leaving the construction industry.
How Coralee grew and eventually sold a seven-figure business.
And so much more...

Resources:

Thrive HQ website

Hiring Secrets book

Coralee's email: success@thrivehq.ca

Nor Cal Carpenters Union website

Sue's Email: suedyer@sudyco.com

Sudyco YouTube channel

71 | Jacob Adiarte and Susan Rodriguez | BWIC | Celebrating an All Female Pre-Apprentice Program

Sue Dyer — Tue, 13 Jun 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show marks another part of the Bring Women into Construction series, and this time Sue chats with Jacob Adirte and Susan Rodriguez. Jacob is the Director of Organizing at the Nor Cal Carpenters Union, and Susan is a Field Representative for the Northern California Carpenters Regional Council, part of the United Brotherhood of Carpenters. The Nor Cal Carpenters Union (NCCU) has a membership of over 37,000 skilled craftspeople and is one of the largest organized voices in the construction industry. Their mission is to ensure each member can build a career with dignity that provides the best wages and benefits possible. The Northern California Carpenters Regional Council (NCCRC) is an affiliate of the United Brotherhood of Carpenters, one of North America’s largest building-trades unions. The NCCRC represents over 30,000 working men and women in the northern 46 counties of California as well as several thousand contractors. They have served their members, employers, and communities for over 130 years.

During the episode, Sue, Jacob and Susan discuss their new all-female pre-apprentice program, including the breakdown of the process applicants will experience.

They look at the challenge the industry faces supporting female workers on the job, particularly as they enter their childbearing years.

They also offer information for those who wish to take part in the next pre-apprenticeship program.

Join Sue, Jacob and Susan for this fascinating discussion.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why the real challenge in the industry is not recruiting people - it's retaining them.
The importance of recruiting and retaining new talent in the industry.
The role of the union in the construction industry and ensuring that female members are fully supported.
And so much more...

Resources:

Susan's LinkedIn

Susan's Phone: (209) 992-0760

Susan's Email

Women’s Focus Committee

Jacob's Email

70 | Kabri Lehrman-Schmid | BWIC | Women Leading the Job

Sue Dyer — Tue, 09 May 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show marks part 3 of the Bring Women into Construction series, and as such Sue chats with Kabri Lehrman-Schmid, Project Superintendent at Hensel Phelps. Kabri's 16-year career portfolio showcases her depth of skill as a superintendent across all project phases on highly-phased, active campus projects totaling over $1.9B work in place. She is valued by clients and trade partners as a talented controller of building strategy and an attentive coordinator of construction teams - outcomes rooted in the mutually-beneficial relationships she maintains. Recognized as one of ENR's 2023 Top 20 Under 40 national honorees and Construction Business Owner's 2019 Outstanding Women in Construction, Kabri is also the recipient of AGC of Washington's 2022 inaugural Rising Star award, and Washington Women in Trades' 2019 Workplace Leader Award. She is an experienced public speaker who contributes her industry insights to organizations and publications that prioritize workforce health building strategies, field management training and supporting careers in the skilled trades.

During the episode, Sue and Kabri discuss the training curriculum Hnasel Phelps employs for women in the construction industry.

Kabri highlights her personal experiences as a woman in the construction industry, including lessons she's learned, insights she's gained and obstacles she has overcome.

They also explore the importance of having contingencies in place for the changes that you don't know are going to happen, as well as the ones you do.

Join Sue and Kabri for this informative discussion into the value of bringing more women into the industry.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Kabri's journey into the construction industry and how she got started.
The importance of psychological safety in the workplace.
The barriers that still exist in the industry and need to be overcome.
And so much more...

Resources:

Hensel Phelps website

Kabri's LinkedIn

Kabri's email: KLehrman-Schmide@henselphelps.com

Sue's Email: suedyer@sudyco.com

69 | Tara Rohe | BWIC Part 4 - You Make Your Own Luck

Sue Dyer — Tue, 11 Apr 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show is the fourth in our Bringing Women into Construction series, and to that end Sue chats with Tara Rohe, Project Administrator at Allied Painting Inc, a full service industrial painting contractor located in the New Jersey area. Allied Painting specializes in infrastructure that includes bridges, water tanks, overpasses and railroads. They are a certified lead abatement specialist engaged in the SSPC QP-1 and QP-2 programs and have been for over 20 years. Allied employs industry professionals such as project managers, engineers, safety personnel, and qualified superintendents and foremen to meet all of their client's industrial protective coating and infrastructure rehabilitation needs.

During the episode, Sue and Tara discuss the benefits of working with a company that embraces people for who they are and what they can bring to the table.

Tara explains some of the challenges for an East coast-based company working on a project on the West coast, including housing and logistics.

They also explore Tara's journey through the industry, starting with answering phones and doing odd jobs around the office to her current role as Project Administrator.

Join Sue and Tara for this informative discussion into the need to bring more women into the construction industry.

If you have any questions or suggestions for Sue, feel free to reach out via email. suedyer@sudyco.com

Enjoy!

What You’ll Learn in this Show:

The differences working on projects on the East coast versus the West coast.
The existing barriers that prevent women from getting into the industry.
How to get the word out to women in the industry.
And so much more...

Resources:

The Trusted Leadership Course

Sue's Email: suedyer@sudyco.com

68 | Don't Become Part of the Problem

Sue Dyer — Tue, 28 Mar 2023 03:00:00 -0500

At one time or another we've all felt the blood rushing to our heads while our heart was pounding, and we've felt like we're about to burst with anger. It's normal and quite human. However, once we open our mouths to share this fervor, we add fuel to the fire of the conflict or disagreement that we've found ourselves in. We've become part of the problem. Our minds become hijacked, and we cannot focus on understanding the problem, or exploring possible solutions. Instead, we focus on rebuttals, getting even, or making sure that we win.

In today's episode of The Lead With Trust Show, Sue offers some insights on this all-too-common problem and how you can manage or even avoid it altogether.

During the episode, Sue offers two secrets she uses to manage high-conflict situations and prevent them from spiralling out of control.

She offers an example of a large water treatment project she worked on that resulted in teams sitting in locked trailers emailing threats to each other, no one listening or communicating in any meaningful way.

Sue also talks about partnering ground rules that you can set to create an atmosphere where dialogue and communication are encouraged.

Join Sue for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

What happens when you find yourself partnered with a dysfunctional team.
How to create an atmosphere that allows for dialogue to occur.
Why senior leadership positions are shared decisions.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

67 | Kaitlin Frank | BWIC: From the Field to CEO

Sue Dyer — Tue, 14 Mar 2023 02:00:00 -0500

Today's episode of The Lead With Trust Show is a continuation of the Bring Women into Construction series. This time, Sue chats with Kaitlin Frank, CEO of eMOD, a safety application for construction contractors. Kaitlin has over a decade of experience leading trade crews in the field as a Superintendent in the construction industry. She envisioned and led the development of eMOD while serving as a Superintendent of an ENR Top-400 commercial general contractor. eMOD, named a 2021 Top-Product by Constructech, currently has nearly 1,000 contractors and more than 17,000 platform users.

Joining a small but growing number of women CEOs in the A/E/C sector, Frank is a recognized thought leader within the construction industry, being named a Top Tech Powered Superintendent by Plangrid in 2019, a Top Woman in Construction by Constructech in 2020 and a Construction Champion: Up and Coming Leader by Construction Dive in 2021. She acts as an industry advisor to prominent technology providers and has spoken in advocacy of technology at national conferences and podcasts. Born into a construction family, Frank holds a B.S. in Architecture and an M.S. in Construction Management from Wentworth Institute of Technology in Boston.

During the episode, Sue and Kaitlin discuss her early desire to be an architect and the realization that sitting at a desk all day was not the path for her, and how that led to her becoming the only female construction superintendent in Boston.

Kaitlin offers insights on the importance of being a role model for the next generation of women in the construction industry.

They also explore Kaitlin's desire to see a construction industry where being a woman on a job site is no longer a novelty, or an anomaly - it's completely normal.

Join Sue and Kaitlin for this fascinating discussion into the opportunities being created for women and how those in the industry today are paving the way to the future.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Kaitlin's path into the construction industry, and where that long road began.
The importance of bringing your business culture with you to any construction project.
Some of the barriers Kaitlin still sees facing women in the industry.
And so much more...

Resources:

Kaitlin's LinkedIn

eMOD Safety website

The Trusted Leadership Course

Sue's Email: suedyer@sudyco.com

66 | The Trusted Leadership Course is OPEN!

Sue Dyer — Tue, 28 Feb 2023 03:00:00 -0500

Learning is exciting and creative. It helps you see things in a new way, and can push you to create new and even better results. Of course the flip side of learning is teaching and for Sue, they have both been long-time passions. After the successful launch of her book, "The Trusted Leader," many people had asked if she would create some training materials based on the material in the book. The result is the Trusted Leadership course, which is now open for enrollment. This training focuses on helping you integrate the trusted leadership concepts right into your projects and your life as a leader.

In today's episode of The Lead With Trust Show, Sue offers some details on the new Trusted Leadership course.

During the episode, Sue looks at the thinking behind the Trusted Leadership course, and the inspiration that brought it to life.

She offers some details on the structure of the course itself, such as the included workbook and weekly group coaching sessions.

Sue also talks about the 30-day trusted leadership challenge, an opportunity to implement everything you've learned in the course thus far into your work.

Join Sue for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Details and structure of the Trusted Leadership course.
How to drive out fear and create a high-trust team.
How to become a trusted leader on your projects.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

65 | Mary Teichert | BWIC: Looking From the C-Suite

Sue Dyer — Tue, 14 Feb 2023 03:00:00 -0500

Imagine being the president of a successful contracting business, a company started by your great-great grandfather 135 years ago. Continuing such a powerful legacy of professionalism and success is the goal of today's guest.

Today's episode of The Lead With Trust Show is a continuation of the Bring Women into Construction series. This time out, Sue chats with Mary Teichert, President of Teichert Inc., a construction and materials company founded in 1887 by her great-great-grandfather Adolph Teichert. Part of the business for almost 20 years, she previously worked at Apple Computer and Bain Consulting. Teichert mines and sells rock, asphalt and concrete and builds roads and streets, subdivisions, levees, airports, gas distribution and various other elements of infrastructure. Mary is also a Senior Fellow with the American Leadership Forum and a board member of the California Building Industry Association (CBIA), the California State License Board (CSLB), HomeAid of the East Bay, The Beavers (a heavy engineering construction association of which she is Vice President) and Teichert Inc. She holds an MBA from Harvard Business School and a Bachelor’s degree from Harvard College.

During the episode, Sue and Mary discuss the most fun part of her job - the variety it offers, as well as the challenge of ensuring that they are sending everybody home safely every day.

Mary highlights Teichert's 'Take Your Daughter to Work' initiative, offering opportunities for employees to bring their daughters to the office and the work site, offering much-needed exposure to the industry and the opportunities it presents.

They also explore the importance of determining the purpose for your business, particularly in the early days. What difference do you want to make in the world? What kind of legacy do you want to create for your children to carry on?

Join Sue and Mary for this eye-opening discussion into creating an industry that is more welcoming to women,particularly those with a long term vision.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Mary's belief that the definition of quality is what the customer wants.
Why women in the industry have common experiences that are not common to men.
The importance of having a long-term vision.
And so much more...

Resources:

Teichert website

Mary's LinkedIn

The Trusted Leadership Course

Sue's Email: suedyer@sudyco.com

64 | Stop Letting Power Imbalances Undermine Your Team

Sue Dyer — Tue, 24 Jan 2023 03:00:00 -0500

Power imbalances within a project is an issue that many businesses encounter. For example, the owner of a project hires a designer to develop bridging documents, while the designer of record designs the facility itself. However, the designer of record feels that at each step of the way, they are being undermined by the bridging document designer, who seems to want things beyond what's practical in the contract. Perhaps the bridging document designer has the ear of the owner, and they've worked together now for a few years on this project. As a result, they feel that they must protect what was promised to the stakeholders. So no matter how many iterations the designer of record submits, they just can't make the bridging document designer and thus the owner happy.

Power imbalances are all-to-common throughout the construction industry, in projects, with third parties and within businesses and organizations. Addressing those power imbalances is the subject of today's show.

In today's episode of The Lead With Trust Show, Sue offers some insights as to the cause of these power imbalances, and steps you can take to mitigate or even avoid them altogether.

During the episode, Sue looks at the adverse effects power imbalances can have on your projects, from personnel to financial.

She offers tips for recognizing and addressing imbalances early in the process, before they can grow into major issues.

Sue also talks about the importance of offering possible solutions to team leaders, allowing them to make better, more informed decisions.

Join Sue for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why the most common form of power imbalance comes in the form of the field team vs. the office team.
The positive impact of setting clear ground rules when an imbalance is discovered.
Why all members of a project have an important role to play in decision making.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

63 | Emily Cohen | BWIC Part 1 - You Don’t Have to Be Strong to be Powerful

Sue Dyer — Tue, 10 Jan 2023 03:00:00 -0500

Today's episode of The Lead With Trust Show is the first in our Bringing Women into Construction series, and to that end Sue chats with Emily Cohen, Executive Vice President of United Contractors. Emily oversees government relations, public policy, political advocacy, and external affairs. Over her tenure, she has helped secure more than $90B in funding for the industry through local and state ballot measures and legislation. She has secured dozens of bills to improve the business environment, increase safety, and expand the market share for CA union signatory contractors. Emily is motivated by the opportunity to directly assist members —large and small —with issues that impact their bottom line.

During the episode, Sue and Emily discuss the reasons why the number of women in construction, percentage wise, is abysmal. They discuss the workforce and talent shortage currently being experienced by the industry, and the conversations and solutions that they hope will arise from this series.

Emily explains why she believes that the companies which are moving to recruit and retain and develop a diverse workforce based on talent and hard work are the companies that will succeed.

They also explore the role of men in the conversations being had throughout the industry, and why their advocacy and allyship is vital to addressing the problem of diversity in the workforce.

Join Sue and Emily for this informative discussion into the need to bring more women into the construction industry.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why there are currently, half a billion jobs going unfilled in the construction industry.
The importance of having a high-trust culture in your business.
Why women represent the future of the construction industry.
And so much more...

Resources:

Emily's Email: ecohen@unitedcontractors.org

Sue's Email: suedyer@sudyco.com

62 | Jorge Rubio | Leading with Trust In San Diego

Sue Dyer — Tue, 27 Dec 2022 03:00:00 -0500

We all talk about great leaders, but how often do we actually get to meet one? Being a great leader isn't just about being intelligent, or a visionary. It mostly involves inspiring and creating a high-trust environment filled with high-trust relationships with their teams. Sue's guest today has done just that through both his work and volunteer activities, and he's joined us to offer his insights.

In today's episode of The Lead With Trust Show, Sue chats with Jorge Rubio, AAE, CAE, deputy director of the City of San Diego Department of Real Estate and Airport Management (DREAM), and also the past president of the Southwest Chapter of the American Association of Airport Executives (SWAAAE).

During the episode, Sue and Jorge discuss his background, his education as an architect and some of the foundational experiences that have helped him become the leader he is today. They discuss his first job when he arrived in the US as a busboy, which only lasted for a single day due to his difficulties with the language.

They discuss the pivotal role trust plays in his role as Deputy Director of Airport Management, ensuring that the airports are run safely and efficiently to service the 500+ flights that go in and out of San Diego daily.

They also explore Jorge's shift from architecture to aviation, and his cross country move (with new family in tow) to the west coast, a place he believed was a mecca for aviation in America.

Join Sue and Jorge for this fascinating discussion around building and maintaining a high-trust environment in an industry where trust is paramount.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Jorge's background, early education as an architect and some of the foundational experiences that have helped him become a trusted leader.
The role that trust plays in ensuring that the airports are run safely and efficiently to service the 500+ flights that go in and out of San Diego daily.
Jorge's educational shift from architecture to aviation, and his cross country move (with new family in tow) to California.
And so much more...

Resources:

Southwest Chapter of the American Association of Airport Executives - Board of Directors

Jorge’s Email

61 | Tyler Dickerhoof | Leadership, Health, and Impact

Sue Dyer — Tue, 20 Dec 2022 03:00:00 -0500

It might seem that the agriculture and construction industries have little in common. However, there are a surprising number of similarities between the two, particularly in the area of the staffing issues every industry seems to be experiencing. In addition, many of the strategies and tactics that make for great leaders apply equally to both industries.

In today's episode of The Lead With Trust Show, Sue chats with Tyler Dickerhoof, leader, speaker and host of The Impact Driven Leader podcast. Tyler is dedicated to helping leaders in all industries get their teams to the next level. He has over 20 years of experience starting multiple businesses, and is a member of the John Maxwell Network Marketing Advisory Council. Together with his wife Kelley, Tyler has also become one of the top 5 income earners for the network marketing company Isagenix.

During the episode, Sue and Tyler discuss the similarities between the construction and agriculture industries, from problem solving and dealing with many different people from many different fields to the high level of state of the art technology involved.

They discuss how one of the often overlooked elements of the construction industry is creativity - coming up with creative and novel ways to solve real world problems that can affect the completion of projects.

They explore the power of inclusivity and combining people of different backgrounds, styles and abilities to create more powerful and effective teams.

Tyler also discusses his Impact Driven Leader podcast - where the original idea for the podcast came from, and what a truly impactful leader looks like.

Join Sue and Tyler for this fascinating discussion around being an impactful leader in your organisation.

If you have any questions or suggestions for Sue, feel free to reach out via email. suedyer@sudyco.com

Enjoy!

What You’ll Learn in this Show:

The surprising similarities that exist between the construction and agriculture industries.
How the built environment has a role in designing the culture of your life and business.
The importance of aligning your various teams with common goals.
And so much more...

Resources:

Tyler's LinkedIn

Tyler's website

How to Hire the Ones You Won't Want to Fire book

Sue's Email: suedyer@sudyco.com

60 | Ryan Englin | Hire Better People Faster

Sue Dyer — Tue, 13 Dec 2022 03:00:00 -0500

Obviously, the most successful projects are completed by teams made up of the best people available. But how do you get those people on your team? How do you ensure that you're recruiting the best and most effective people? Today's guest is here to provide some insight into those questions.

In today's episode of The Lead With Trust Show, Sue chats with Ryan Englin, CEO of Core Matters, and the co-host of the Blue Collar Culture podcast. Core Matters helps construction companies attract, hire, and retain frontline talent and make their recruiting efforts more effective.

During the episode, Sue and Ryan discuss the five secrets to effective recruiting, including making recruiting a marketing activity, caring for your employer brand, etc.

Ryan highlights the biggest mistake most construction companies make during their recruiting process - so you can avoid it in your recruiting process.

They also explore the best methodologies for creating recruiting ads designed to get a 300% improvement in response.

Join Sue and Ryan for this informative discussion into making your recruiting efforts far more effective.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Ryan's five secrets for effective recruiting, such as creating a relationship between you and your employee, addressing red flags during the interview process, and more.
The number one mistake most construction companies make during the recruiting process.
How to create a recruitment ad designed to get a 300% improvement in response.
And so much more...

Resources:

Ryan's Email: ryan@thecorematters.com

Ryan's Website

Sue's Email: suedyer@sudyco.com

59 | Jeff Sims | Trust in Teams: Balancing Between Empathy and Accountability

Sue Dyer — Tue, 06 Dec 2022 03:00:00 -0500

The twin skills of empathy and accountability go hand-in-hand, particularly in a team-based environment. Finding the right balance between the two is crucial for creating a work environment where employees can thrive. Maintaining accountability requires the creation of clear boundaries, and the only way to set clear boundaries that serve everyone is to understand where your employees are coming from and making sure they can work well together.

In today's episode of The Lead With Trust Show, Sue chats with Jeff Sims, PE, SE, PMP, a senior level director of scientific projects. .

During the episode, Sue and Jeff discuss his background as a farm kid growing up in Illinois and building things with his father, which eventually took him through the trades and an eventual engineering degree.

Jeff shares some interesting stories that highlight what he thinks is the most important tool of all: the ability to listen. He illustrates the effectiveness of listening and how it can allow leaders to help their teams see problems in a new way, which can lead to new solutions and more positive outcomes.

They also discuss Patrick Lencioni's book, 'The Five Dysfunctions of a Team,' which Jeff refers to regularly as a kind of checklist to ensure that his team remains healthy and productive.

Join Sue and Jeff for this fascinating discussion on the fundamental importance of listening when building trust within your team.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

A little of Jeff's background from Illinois farm country up through the trades and eventually to an engineering degree and leadership path.
Why leaders need to cultivate the art of listening in order to gain understanding, build trust and create accountability.
Why Jeff believes that 'The Five Dysfunctions of a Team' by Patrick Lencioni has become a 'recipe for success' in his work.
And so much more...

Resources:

Jeff's LinkedIn

Lead with Trust YouTube Channel

Sue's Email: suedyer@sudyco.com

58 | Tracy Thomas | Delivering Diplomacy Worldwide

Sue Dyer — Tue, 29 Nov 2022 03:00:00 -0500

Conflict is something nearly every construction project faces in one way or another. From personnel to budgets, most of these conflicts can be addressed with the right team and some of the ideas featured in this podcast. However, for some very special projects, conflict takes on an entirely different - and much more dangerous - meaning.

In today's episode of The Lead With Trust Show, Sue chats with Tracy Thomas, Managing Director for Construction, Security, and Facility Management at the State Department's Bureau of Overseas Buildings Operations (OBO). Put simply, she oversees the construction of diplomatic facilities, embassies and the like, often in high-conflict areas of the world. Her primary duties involve providing support for construction and facility operations in delivering OBO's vision of providing safe, secure, functional, resilient platforms for the diplomatic community.

During the episode, Sue and Tracy discuss managing construction projects all over the world and how she helps to build diplomacy in these projects.

Tracy offers some insights on building trust, even in high-conflict situations that most of us could not imagine.

They also explore some tactics and strategies for using leadership to bring your mission to life, no matter what the outside circumstances may be.

Join Sue and Tracy for this fascinating discussion into managing successful projects in some of the most challenging environments around the world.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

How 9/11 was the catalyst for Tracy's shift from being a consulting engineer to a career in public service with the State Department.
How Tracy manages complex construction projects all over the world and how she helps to build diplomacy and trust in these projects, even in high-conflict situations and environments.
How Tracy manages emerging global threats to the facilities she works on.
And so much more...

Resources:

Tracy's LinkedIn

Tracy's Email: thomastj2@state.gov

Sue's Email - suedyer@sudyco.com

57 | Two Methods That Will Transform Your Problems

Sue Dyer — Tue, 22 Nov 2022 03:00:00 -0500

We all understand the concept of an adversary - an opponent in a conflict or dispute. Running into people who feel strongly about a particular issue or way of working (and who refuse to compromise) can cause many problems in the workplace. However, what happens when you are the one being the adversary?

In today's episode of The Lead With Trust Show, Sue offers two methods for avoiding situations like this, two methods that will go a long way to solving your problems.

During the episode, Sue shares the story of a large water treatment project that had devolved into email threats, unproductive communications, and outright hostility between the owner and the contractor. She demonstrates how the adversarial process can snowball out of control.

She offers advice on how to avoid creating adversaries, but also, how not to become one yourself.

Sue also demonstrates the importance of creating partnering ground rules to create a safe environment to explore options.

Join Sue for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why conflicts happen in the first place, and the dangers of bringing emotion into the discussion.
The difference between focusing on creating solutions or opportunities, and focusing on winning.
Why a lack of communication is often the crux of a failed partnership or project.
And so much more...

Resources:

56 | Geoff Neumayr | The Project Risk Gap

Sue Dyer — Tue, 15 Nov 2022 03:00:00 -0500

Conventional wisdom tells us that engineers design, contractors build, and owners pay for and use the facility. However, this strict division of responsibilities has not consistently resulted in the reliable outcomes that a successful project deserves. Is there a solution? Today's guest believes so and he's here to share his thoughts with Sue.

In today's episode of The Lead With Trust Show, Sue chats with Geoff Neumayr SE, DBIA, the Chief Development Officer at San Francisco International Airport, and also the immediate past chair of the Design Build Institute of America.

During the episode, Sue and Geoff discuss the gap that exists between contractors, designers and owners, and the effect that gap can have on the success or failure of a project, no matter the size.

They discuss Geoff's background, including his first job as a newspaper delivery boy, and the innovative solution he devised to deliver the multi-part Sunday paper in an incredibly hilly area - an early example of engineering a solution to a unique problem.

They explore the 'adversarial' relationship that the construction industry has found itself in, both in reality and in public perception. The Sperrin Doctrine is discussed - that is, a legal principle that holds that when a contractor follows the plans and specifications furnished by the owner, and those plans and specifications turn out to be defective or insufficient, the contractor is not liable to the owner for any loss or damage resulting from the defective plans and specifications.

Geoff also talks about the very real, 100-year old culture issue that exists in the industry, as well his thoughts on the various ways it can be addressed and/or mitigated.

Join Sue and Geoff for this fascinating discussion around building and maintaining a high-trust environment in an industry where trust is paramount.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Geoff's first job as a newspaper delivery boy, and how he 'engineered' a solution to a unique problem.
The 'adversarial' relationship that the construction industry has found itself in, both in reality and in public perception.
The 100-year-old culture issue that exists within the industry, and some advice on ways it can be addressed and/or mitigated.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

Geoff's Email: Geoff.Neumayr@flysfo.com

Disclaimer: The views of our guest are their views. It is not the intention of LWT Podcast to offer legal advice, only a historical viewpoint. You should consult your attorney for your particular situation.

55 | Take a Collective Approach and Soar

Sue Dyer — Tue, 08 Nov 2022 03:00:00 -0500

In order to be a leader, you must inspire people to follow your vision. However, many leaders find that their teams are not following them at all. It can be frustrating and demoralizing.

In today's episode of The Lead With Trust Show, Sue offers some insights into how you can develop a collective approach and inspire your team to follow the vision you've laid out.

During the episode, Sue shares the story of the leader of a growing construction company who had a powerful and exciting vision for the company. However, he soon realized that no one on his team was following him. He felt hurt and disrespected - a feeling many experience from time to time in their businesses.

She offers two principles, taken from her Trusted Leader book, that can help you become the leader people are excited to follow.

Sue shows you why, when you involve your team in creating the vision you want to achieve, they are far more invested in the outcome.

She also demonstrates the power of the collective wisdom of groups - the bringing together of multiple voices and perspectives to achieve goals in your business.

Join Sue for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why so many leaders find it difficult to inspire teams to follow their vision.
How to get your team invested in the success of your business: Let them help build it.
What happens when you put your trust in the collective wisdom of your team.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

54 | The Two Secrets for Creating GREAT Deals

Sue Dyer — Tue, 01 Nov 2022 03:00:00 -0500

Have you ever wondered how master negotiators are able to negotiate deals that others thought impossible? You may think it's from some combination of natural ability, but in reality, it comes down to some specific tactics and skills that anyone can use to resolve conflicts and create a fair deal for all.

In today's episode of The Lead With Trust Show, Sue offers some insights into these skills, as well as ways you can use them in your business.

During the episode, Sue shares a story about when the business manager of a plumber's local union went out on strike. He wanted $7.50 more per hour, which was a massive increase over the raise the other locals had agreed on: $2.50 an hour. A seemingly impossible situation, and yet, a solution was found.

She offers some thoughts on the importance of creating deals that are fair, and that show you care, and why fairness is the underpinning of trust.

Sue also provides some actions you can take to build more fairness in your business.

Join Sue for this fascinating discussion!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why master negotiators are often able to resolve seemingly impossible conflicts and create deals that benefit all.
The two secrets that will help you navigate conflicts and disagreements with trust and fairness, no matter how difficult.
How you can create and nurture more fairness in your business and partnerships.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

The Leader's Playlist book

53 | Susan Drumm | Enlightened Leadership - Change Your Brain with Music

Sue Dyer — Tue, 25 Oct 2022 03:00:00 -0500

What happens when you combine leadership, brain research and music? You get an exciting new form of research that can help us when we get stuck in our patterns and thoughts and can't move forward. You also get today's guest.

In today's episode of The Lead With Trust Show, Sue chats with Susan Drumm, CEO and Chief Empowerment Officer of Meritage Leadership Development, speaker, author of 'The Leader's Playlist' and host of The Enlightened Executive podcast and YouTube Channel.

During the episode, Sue and Susan discuss how she went from having graduate degrees from Harvard Law School, Carnegie Mellon University and the London Academy of Music and Dramatic Art to nearly 20 years of brain research and leadership development.

Susan offers some insights into the ways music can help shift deep patterns and thereby help make leaders more effective in their work.

They also discuss why Susan chose to write her book, 'The Leader's Playlist' now - because she believes that the divisiveness in today's society and the breakdown in communications that stems from it is getting in the way of relationships.

Join Sue and Susan for this fascinating discussion into changing our perspective and even our brain using the power of music.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

How Susan's graduate degrees from Harvard Law School, Carnegie Mellon University and the London Academy of Music and Dramatic Art lead her to a career in leadership development.
How music can help shift the deep patterns that govern our lives and thereby help make us more effective as leaders.
Why Susan's book, 'The Leader's Playlist' needed to be written now more than ever.
And so much more...

Resources:

Susan's website

Susan’s Linkedin

Sue's Email: suedyer@sudyco.com

52 | The Victim/Villain Paradox

Sue Dyer — Tue, 18 Oct 2022 03:00:00 -0500

There are many times in life where we may feel like a victim. In some cases, this is a valid feeling - someone has wronged you in some way. However, there is another scenario, in which you become a victim by making someone else into a villain - whether they are or not. The simple truth is, it's a symbiotic relationship. You cannot have one without the other.

In today's episode of The Lead With Trust Show, Sue offers some insights into this strange phenomenon, and how you can identify and avoid it in your own interactions.

During the episode, Sue discusses why some people, due to programming in childhood, feel the need to be a victim, and force others unwillingly into the villain role.

She offers some advice on retraining your brain to circumvent this childhood programming and create healthier relationships throughout your work and life.

Sue also talks about the inherent imbalances built into every construction project - the owner and the owners’ representatives have more power than the construction team - and how victim/villain relationships can be born from it.

Join Sue for this fascinating discussion around the victim/villain relationship and what you can do to prevent it taking hold in your project.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why programming and events in childhood can lead some people to go looking for a villain so they can play the victim.
How both the victim and villain roles reside inside us all, and how we often use them to avoid having to face things we fear.
Thoughts on how to avoid slipping into a victim mindset.
And so much more...

Resources:

51 | Your Project Team's Primary Job

Sue Dyer — Tue, 11 Oct 2022 03:00:00 -0500

Many projects seem to fall victim to the same issues: Team members arguing about the budget or schedule. Owners feeling as if the contractors are trying to take advantage of them. Contractors and subs feeling like they're not being treated fairly. Designers feeling that their designs are not being honored, etc. The issues pile up over time, until you're left with a failed project and no clear idea as to where it all went wrong.

In today's episode of The Lead With Trust Show, Sue offers some insights into how these issues can be addressed and how flexibility can be built into the process to allow for unknowns and inevitable changes.

During the episode, Sue discusses the concept of a target budget, an idea born out of the Lean Construction Institute. She walks you through the creation and use of the target budget in your projects to ensure the team can make decisions on how to optimize things as the project moves forward.

Join Sue for part one of this eye-opening discussion around your project team's primary job.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Why so many projects falter and fail, and why it's often difficult to pinpoint the source of the problem.
The concept of a trust budget, and how it can be used to keep your team on track and accountable throughout the process.
The idea of 'above the line' and 'below the line' in a budget and how they help teams balance between cost, scope and scheduling.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

50 | Judy Ross | Creating a High-Trust Owner's Team

Sue Dyer — Tue, 04 Oct 2022 03:00:00 -0500

Projects in any organization require planning, resources and a committed team, and that's particularly true in an airport. When that airport is located in the heart of the tech world, the challenges are even greater. Today's guest offers some insights into creating a high-trust culture in an airport environment.

In today's episode of The Lead With Trust Show, Sue chats with Judy Ross, A.A.E., Assistant Director of Aviation at the Norman Y. Mineta San Jose International Airport. Located in the heart of Silicon Valley, the home of tech giants such as Google, Apple Computer, Cisco, Intel, Adobe, eBay, and Hewlett Packard, Judy's team must trust each other to ensure their projects are successful.

During the episode, Sue and Judy discuss her background and how an initial interest in theater arts set construction led her to an alternate path - one that eventually led her to a career in airport management.

They discuss the various facilities that make up an airport, as well as the complex systems that have to be in place to make all those facilities work together seamlessly. They explore the reasons why trust among team members is so vital to maintaining these interconnected systems viable and productive.

They also explore the concept of Collaborative Partnering - a collaborative framework developed for construction projects by the International Partnering Institute that brings together all of the different organizations that need to build a project - so they can work together, and not against each other. The process helps them coordinate, build trust, and share precious resources to create successful project outcomes.

Join Sue and Judy for this fascinating discussion around creating and maintaining a high-trust culture, particularly when resources are limited.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Judy's surprising journey from theater arts set construction to a career in airport management.
The complex and interconnected facilities and systems that make up an airport, and why trust among team members is so vital to helping those systems work together.
The concept of collaborative partnering and how it can be used to build trust and share precious resources.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

Judy's Email: jross@sjc.org

Judy's LinkedIn

Judy's Phone: 408 392-6620

49 | The Four Seasons of Partnering (Part 2)

Sue Dyer — Tue, 27 Sep 2022 03:00:00 -0500

Today's episode of The Lead With Trust Show is the conclusion of our two-part series on the Four Seasons of Partnering. In last week's show, Sue explained why there's a seasonality to partnering, just as there is to nature. She shared a story that illustrated this concept, as well as what happens when the partnering process becomes an afterthought, or doesn't receive the resources it once did. Sue also demonstrated the dangers of ignoring the natural seasons that the partnering process falls into, as well as why failing to understand this natural cycle can lead to false expectations, frustration, and failed projects.

In part two, Sue takes a closer look at each of the seasons, and the lessons that are there to be learned.

She outlines why many projects exist in an adversarial and even dog-eat-dog type of environment, where everyone is only looking out for their own interests - a 'siloed' environment where nothing can grow or prosper.

The many pitfalls of each season are discussed, along with methods for mitigating and even avoiding them altogether. Sue offers insights from her own extensive experience to help yield even greater results from your partnering framework.

Join Sue for part one of this eye-opening discussion around the four seasons of partnering!

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

How each season brings its own unique challenges and lessons to be learned, and how understanding this can actually be good for your project.
The reasons why so many projects live in 'Winter' - an adversarial environment where everyone focuses on their own interests rather than the overall goals of the project.
Insights on each season's unique pitfalls and challenges, as well as methods for mitigating and avoiding them in your project.
And so much more...

Resources:

Sue's Email: suedyer@sudyco.com

48 | The Four Seasons of Partnering (Part 1)

Sue Dyer — Tue, 20 Sep 2022 03:00:00 -0500

The time has come to transition from the summer to the autumn. Temperatures are dropping and people are digging out their sweaters, jackets, and hats. Seasons are common enough in nature, but they also apply to your business, the economy, even your life. It stands to reason then that there's also a seasonality to the construction partnering process.

In today's episode of The Lead With Trust Show, Sue discusses this seasonality and offers some advice for weathering (so to speak) these seasons effectively.

During the episode, Sue explains the four seasons of partnering and the effects they can have on a project, its teams and its leaders, both positive and negative.

She offers a story that beautifully illustrates the concept of seasonality in the partnering process, as well as what happens when the partnering process becomes an afterthought, something that doesn't deserve the resources it once did.

Sue demonstrates the dangers of ignoring the natural seasons that the partnering process falls into, and why failing to understand this natural cycle can lead to false expectations, frustration, and failed projects.

You'll also get a glimpse into the overview of the four seasons of an owners partnering program, and how you can implement these ideas into your own projects and relationships.

Join Sue for part one of this fascinating discussion around the four seasons of partnering, and stay tuned for the conclusion next week.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

The concept of seasonality in the partnering process, as well as the effects they can have on a project, its teams and its leaders.
What happens when the partnering process isn't given the resources it needs to deliver optimum results.
An overview of the four seasons of an owners partnering program, and the pitfalls to look out for in each season.
And so much more...

Resources:

USACE Construction Partnering Playbook

Sue's Email: suedyer@sudyco.com

47 | The US Corps of Engineers Partnering Playbook

Sue Dyer — Tue, 13 Sep 2022 03:00:00 -0500

Today's episode of The Lead With Trust Show is a little special. Recently, Sue was a guest on the US Army Corps of Engineers 'Inside the Castle' podcast to discuss the newly published USACE Construction Partnering Playbook. She was joined in this episode by Sheryl Gatz, Military Programs Strategic Planner at USACE Headquarters and Derrick Godfrey, Senior Construction Engineer at USACE Headquarters. We're presenting the episode here in its entirety so you can benefit from the fascinating discussion.

Published in April of 2022, the Partnering Playbook was developed in coordination with industry partners and key practitioners in the field with first-hand construction project partnering knowledge and experience. It provides guidance, best practices, and scalable tools and processes that should be used to implement partnering on all USACE construction projects throughout the delivery life cycle.

In this episode you'll discover:

- The origins and overall intent of the Partnering Playbook and how it is designed to help improve construction projects undertaken by the USACE.

- Some of the best practices they've collected within the playbook, and how they can benefit your projects.

- The factors that make up a great partner in any construction project, large or small.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

The intent of the Partnering Playbook and how it came about.
Best practices that can benefit your own construction projects.
What makes a great partner in any construction project.
And so much more...

Resources:

USACE website

Sue's Email: suedyer@sudyco.com

46 | Mega Project Success Factors 2022

Sue Dyer — Tue, 06 Sep 2022 03:00:00 -0500

Did you know that 65% of mega projects fail? This is according to a 2015 study done by the Construction Industry Institute. A more recent study done by the University College of London in 2020 said that 70% of mega-construction projects lead to failure. Those are alarming results, especially considering the millions of dollars in resources that are tied up in these projects. As our construction projects get larger and larger, the complexity and number of issues that can arise increases as well.

In today's episode of The Lead With Trust Show, Sue offers some insights into finding success with mega projects, outlined in, "Mega Project Success Factors 2022" an ongoing project she has developed to help manage the seemingly unmanageable.

During the episode, Sue provides some background on the Mega Projects Success Factors concept, which she first began nearly two decades ago. It's been updated many times since, most recently with a group of mega project teams in the late 2000s.

She outlines some of the patterns she and her team have seen emerge from numerous failed projects in the past, such as the Denver International Airport, the Hong Kong Airport project, the Boston artery or 'Big Dig,' and the San Francisco Bay Bridge.

She also reveals why mega project failures are rarely caused by a single factor. Most often it's many smaller issues that compound upon each other and create a cascading event that sinks a project.

Join Sue for this fascinating discussion about mega projects and how you can ensure their success with effective partnering.

If you have any questions or suggestions for Sue, feel free to reach out via email.

Enjoy!

What You’ll Learn in this Show:

Background on the Mega Project Success Factors concept, which she first began nearly two decades ago.
Some of the patterns she and her team have seen emerge from their own successful projects and numerous other projects, such as the Denver International Airport, the Hong Kong Airport project, the ‘Big Dig,' and the San Francisco Bay Bridge.
Why mega project failures rarely have a single cause that can be easily identified.
And so much more...

Resources:

The Partnering Institute

Mega Project Success Factors 2022

Sue's Email: suedyer@sudyco.com

45 | The 2022 Top 10 Podcasts for Construction Leaders

Sue Dyer — Fri, 02 Sep 2022 05:00:00 -0500

In today's episode of The Lead With Trust Show, Sue offers up some information on one of the best tools she's found for learning and keeping up with the trends in the industry: podcasts. She offers up some history of the technology, ways to access these amazing resources and even provides a list of the top 10 podcasts specifically targeted at construction leaders.

Don't forget to sign up for Sue's Lead with Trust newsletter (http://sudyco.com/join). You'll be able to grab the August 30, 2022 edition and get a written version of the list with links to each of the podcasts on the 2022 Top Ten Podcasts for Construction Leaders list.

In this episode you'll discover:

- Why Sue loves podcasts and why they're such powerful learning tools.

- How podcasts work, where you can find them and how you can listen to them (for free!)

- The top 10 podcasts featuring content targeted at leaders in the construction industry.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

Why Sue loves podcasts and why they're such powerful learning tools.
How podcasts work, where you can find them and how you can listen to them (for free!)
The top 10 podcasts featuring content targeted at leaders in the construction industry.
And so much more...

Resources:

The Partnering Institute

Entrepreneurial Operating System (EOS)

44 | Allison Tabor | Work Your Assets Off

Sue Dyer — Tue, 23 Aug 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Allison Tabor, Founder of Coppia Advisory, which provides professional consulting and coaching designed for CEO's, senior management, and business owners of small to mid-sized companies. She is also a speaker and the author of, 'Work Your ASSets Off: Stop Working So Hard in Business and in Life.'

In this episode you'll discover:

- Why we need to create connection now, particularly with the new hybrid working conditions many people face.

- The importance of alignment and bringing ourselves along with all of our belief systems.

- Three 'truths' outlined in her book and how we can use them to create better connection.

Join Sue and Allison for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

The importance of connection in the hybrid working conditions we now inhabit.
Why being aligned and bringing ourselves along with all of our belief systems is so vital.
A collection of 'truths' from her book, 'Work Your ASSets Off: Stop Working So Hard in Business and in Life.'
And so much more...

Resources:

Allison's LinkedIn

Coppia Advisory

43 | IPI Winners - Should Partnering Be More Mainstream?

Sue Dyer — Tue, 16 Aug 2022 03:00:00 -0500

Today's episode of The Lead With Trust Show is another special one. In 2000, Sue founded the International Partnering Institute as a charitable organisation dedicated to spreading collaborative partnering to construction project leaders all over the world. Recently, she attended the International Partnering Institute's 13th annual conference and award ceremony and sat down with some of the award winners to ask their opinions on partnering and whether it should be more mainstream in the construction industry.

In this episode you'll discover:

- Why partnering is essential when different parties are all working toward the same goal.

- The benefits of collaboration on projects that involve many different approaches, but a single endpoint.

- How to build teamwork and collaboration in a virtual environment, and why partnering needs to be more mainstream.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

Why partnering is essential when different parties are all working toward the same goal.
The benefits of collaboration on projects that involve many different approaches, but a single endpoint.
How to build teamwork and collaboration in a virtual environment, and why partnering needs to be more mainstream.
And so much more...

42 | Evaluating the Ability to Perform

Sue Dyer — Tue, 09 Aug 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue shares her thoughts on the challenges many project leaders and employers face when attempting to evaluate performance of their team members.

In this episode you'll discover:

- How to identify where a performance problem truly lies.

- How to design a course of action for your specific circumstances to address performance issues.

- Why, in many cases, the problem lies in the system itself, rather than the people involved.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

How to identify where a performance problem truly lies.
How to design a course of action for your specific circumstances to address performance issues.
Why, in many cases, the problem lies in the system itself, rather than the people involved.
And so much more...

Resources:

The Trusted Leader Book

41 | Immy Tariq and Lisa Fei | The Pyramid of Trust

Sue Dyer — Tue, 02 Aug 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Immy Tariq and Lisa Fei, authors of the Wall Street Journal best selling book, 'The Pyramid of Trust: How to create certainty in an uncertain world.' Lisa Fei is the founder and CEO of Clarity, a relationship wellness platform designed to build happier and thriving relationships. Imran (Immy) Tariq is the co-founder and CEO of Webmetrix Group, a digital marketing and reputation-management company.

In this episode you'll discover:

- Details on both Immy and Lisa's backgrounds and paths to entrepreneurship.

- How the idea for their book came about and the process of writing.

- Immy and Lisa's thoughts on building a culture of trust.

Join Sue, Immy and Lisa for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

The factors that led Immy and Lisa to entrepreneurship.
How the idea for 'The Pyramid of Trust' came about.
The importance of building a culture of trust in a business.
And so much more...

Resources:

Two-Step Partnering Approach

40 | SOS Trust Needed Now!

Sue Dyer — Tue, 26 Jul 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue discusses the loss of trust in our modern society, and the effect this has on business, government, and even our everyday lives. She also offers some thoughts on ways to stop the ‘cycle of distrust.’

In this episode you'll discover:

- The Edelman Trust Barometer and its usage in measuring trust across business, government, and society.

- Sue's thoughts on ending the cycle of distrust and building a trust movement.

- The concept of 'trust hierarchies' - what they are and how people fit into them.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

The Edelman Trust Barometer and its usage in measuring trust across business, government, and society.
Sue's thoughts on ending the cycle of distrust and building a trust movement.
The concept of 'trust hierarchies' - what they are and how people fit into them.
And so much more...

Resources:

Edelman Trust Barometer

39 | Three Steps to Drive Out Fear and Create Trusted Leadership

Sue Dyer — Tue, 19 Jul 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue discusses three steps that you can take to drive out fear and create trusted leadership for your team and your projects.

In this episode you'll discover:

- The difficulties that occur when fear is allowed to filter throughout a project.

- The power of the partnering approach.

- The importance of creating a trust strategy.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

The difficulties that occur when fear is allowed to filter throughout a project.
The power of the partnering approach.
The importance of creating a trust strategy.
And so much more...

Resources:

Edelman Trust Barometer

Two-Step Partnering Approach

38 | Alex Barthet | Navigating the Supply Chain Issues in the Construction Issues

Sue Dyer — Tue, 12 Jul 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Alex Barthet, attorney and Managing Partner of The Barthet Construction Law Firm, as well as the Principal of the Miami Construction Forum.

In this episode you'll discover:

- The effects of rising inflation on the construction industry and its members.

- How contractors and owners can navigate these increases both today, and for future projects.

- How these challenges are different in the public vs. private sector.

Join Sue and Alex for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

How the construction industry is dealing with rapidly rising inflation and supply chain issues.
Ways that contractors and owners can more effectively navigate these increases today and in the future.
The differences between the challenges facing the public and private sector.
And so much more...

Resources:

The Barthet Construction Law Firm website

Alex's email

The Trusted leader Profile

37 | Does Excellence Cost More?

Sue Dyer — Tue, 05 Jul 2022 05:00:00 -0500

In today's episode of The Lead With Trust Show, Sue discusses why some teams seem to be consistently high-performing, while others struggle. She also attempts to answer the question of, how much more does it cost to create a successful team? The answer may surprise you.

Don't forget to download my free resource, the Excellence Evaluation (PDF)!

In this episode you'll discover:

- The importance of building a high-trust culture, from the leadership on down.

- Why coordination is vital to creating a successful team.

- The role of quality control in high-performing teams.

Join Sue for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

Why the leadership of a business must build a high-trust culture.
The power of coordination in creating successful teams.
Why quality control is so vital in high-performing teams.
And so much more...

Resources:

Excellence Evaluation Free Resource

36 | The Anatomy of a Dispute

Sue Dyer — Tue, 28 Jun 2022 03:00:00 -0500

Any time you assemble a group of people, there's always the possibility that a dispute will form between two or more of them. These disputes can range from a simple difference of opinion to a full-on conflict where outside mediation is required. The construction industry is made up of highly driven, intelligent, entrepreneurial-types, people who often have very clear ideas of how things should be. As a result, disputes are almost inevitable.

In today’s episode of Lead with Trust, Sue offers her thoughts on disputes and why they're so common in the construction industry.

In this episode you'll discover:

- Why disputes are so common in the construction industry.

- How disputes form in the first place.

- Why many people lack the skills to deal with disputes when they occur.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

The reasons why disputes are relatively common in the industry.
The factors that lead to the creation of disagreements and disputes.
Why many people are "conflict-averse," and therefore are not equipped to deal with disagreements when they come up.
And so much more...

Resources:

The Trusted leader Profile

35 | Emily Cohen | Trust In Building A Coalition

Sue Dyer — Tue, 21 Jun 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Emily Cohen, executive vice president of the United Contractors Association, where she oversees government relations, public policy, political advocacy, and external affairs. Over her tenure with UCON, Emily has helped secure more than $90B in funding for the industry through local and state ballot measures and legislation. She has secured dozens of bills to improve the business environment, increase safety, and expand the market share for CA union signatory contractors.

You'll learn a little about Emily's background and the high-trust culture she's helped build at UCON.

You'll discover how she has used this culture to create some really remarkable legislation for the construction industry

You'll also learn how she's been able to secure more than $90B in funding for the industry.

Join Sue and Emily for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little about Emily's background and the high-trust culture she's helped build at UCON.
How she has used this culture to create some really remarkable legislation for the construction industry
How she's been able to secure more than $90B in funding for the industry.
And so much more...

Resources:

United Contractors Association website

Emily's LinkedIn

34 | Your Culture Transfers To Your Projects

Sue Dyer — Tue, 14 Jun 2022 03:00:00 -0500

One of the things that make the construction business so compelling is its entrepreneurial nature. Many entrepreneurs need to be competitive and strong-willed to succeed. However, it's important to remember that your company culture tends to transfer over to partnerships as well, and sometimes those qualities can be a detriment to effective partnering.

In today’s episode of Lead with Trust, Sue offers her thoughts on the ways company culture can transfer to your projects, particularly when partnerships are involved.

In this episode you'll discover:

- How a protective, adversarial and competitive company culture can undermine partnerships, often without you realizing it.

- The ways in which partnerships and projects can suffer as a result, through wasted resources, stress, etc.

- Some questions to ask yourself as a business leader concerning your company culture.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

The ways in which adversarial and competitive company cultures can harm otherwise lucrative partnerships.
Some of the consequences of a partnership suffering from mismatched company culture.
Things to consider when looking to partner your company for a project.
And so much more...

Resources:

The Trusted leader Profile

Get your copy of Sue's free resource for this episode - Your Four Day Journey, by going to sudyco.com/33, or by clicking here

33 | Home is Where the Heart Is

Sue Dyer — Tue, 07 Jun 2022 03:00:00 -0500

No matter the path we follow, each of us is on a journey. Our experiences, both positive and negative, at work and in life are part of that journey. Often, the journey we start out on takes us places we never thought we'd end up, and other times, it comes full circle to bring us back to where we started.

In today’s episode of Lead with Trust, Sue offers some insight into her own journey over the last 40 years of work, a journey that has taken her all over the world, but one that has also circled back to an area she calls home - the construction industry.

In this episode you'll discover:

- How the last 40 years has shaped Sue's view of the business world in general and the construction industry in particular.

- Her love for the entrepreneurial spirit of the construction industry and its many members.

- Some of the challenges and solutions that she's helped develop along the way.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

How Sue has seen the construction industry change and adapt over the last 40 years.
Why she loves the construction industry so much and why she considers it 'home.'
An understanding of the many challenges (and solutions) that have been developed in the industry.
And so much more...

Resources:

The Trusted Leader Profile

To take your own journey, get the free resource Sue created for you, Your Four Day Journey, just go to https://sudyco.com/33

32 | | Dr. Brenda Wade | Learning and Loving Better

Sue Dyer — Tue, 31 May 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Dr. Brenda Wade, internationally recognized author, TV host/expert, and trainer. Her expertise is focused primarily on brain research and psychology, marrying the two together so that we can learn how to improve ourselves and prove our leadership.

You'll learn a little of Dr. Wade’s background and the path that led her to this work.

You'll discover how our brains work, how it creates love and resistance, and the forces that influence our brains.

You'll also learn some hacks and tips we can use to make best use of our brain’s abilities.

Join Sue and Dr. Wade for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Dr. Wade’s background and the path that led her to this work.
How our brains work, how it creates love and resistance, and the forces that influence our brains.
Some hacks and tips we can use to make best use of our brain’s abilities.
And so much more...

Resources:

Dr. Brenda Wade contact information:

Modern Love Training Center

501 Cesar Chavez Street, Suite 100D

San Francisco, CA 94124

Phone: 415-775-4866

Website

31 | Lisa Marie Platske | The Road to Becoming a Trusted Leader

Sue Dyer — Tue, 24 May 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Lisa Marie Platske, President, CEO and Founder of Upside Thinking Inc. and an award-winning leadership expert

You'll learn a little about Lisa Marie's background.

You'll discover how 9/11 massively affected her personal and professional life, and how that started her on a new path.

You'll also learn about her journey to becoming a trusted leader.

Join Sue and Lisa Marie for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little about Lisa Marie's background.
How the events of 9/11 massively affected her personal and professional life, and how that started her on a new path.
Her journey to becoming a trusted leader.
And so much more...

30 | Jason Marc Campbell | Selling with Love

Sue Dyer — Tue, 17 May 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Jason Marc Campbell, sales expert and author of 'Selling with Love: Earn with Integrity and Expand your Impact.'

You'll learn a little about Jason's background.

You'll discover what 'selling with love' truly means.

You'll also learn why all of us, from entrepreneurs to salespeople to leaders, need to come to our work from a place of caring.

Join Sue and Jason for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little about Jason's background.
What 'selling with love' truly means.
Why all of us, from entrepreneurs to salespeople to leaders, need to come to our work from a place of caring.
And so much more...

Resources:

Jason's website

The Selling with Love book

29 | Brad Ritter | Growth Through Purposeful Adversity

Sue Dyer — Tue, 10 May 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Brad Ritter, a certified and licensed coach and author of, School of Grit: Unlock Your Potential Through Purposeful Adversity. Brad had lived a pretty comfortable life and felt like he wasn't really living up to his full potential. He decided to challenge himself by attending the Kokoro Camp, the most powerful, challenging physical, mental, and emotional training available to civilians.

You'll learn a little of Brad's background and what led him to the Kokoro Camp.

You'll discover more about his book, School of Grit: Unlock Your Potential Through Purposeful Adversity.

You'll also learn how he has started coaching people who want to take back control of their lives through physical, mental and emotional practices.

Join Sue and Brad for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Brad's background and what led him to the Kokoro Camp.
More about his book, School of Grit: Unlock Your Potential Through Purposeful Adversity.
How he has started coaching people who want to take back control of their lives through physical, mental and emotional practices.
And so much more...

Resources:

School of Grit website

School of Grit book

28 | Paul Zak | Creating Better Organizations with Neuroscience

Sue Dyer — Tue, 03 May 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Paul Zak, neuroeconomist, professor at Claremont Graduate University, author of The Trust Factor and The Moral Molecule, speaker, and co-founder of Immersion Neuroscience.

You'll learn a little of Paul’s extensive background.

You'll discover how your brain works, such as how the neurochemical oxytocin helps to build trust.

You'll also learn how neuroscience can help us create more successful businesses.

Join Sue and Paul for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Paul’s extensive background.
How your brain works, such as how the neurochemical oxytocin helps to build trust.
How neuroscience can help us create more successful businesses.
And so much more...

Resources:

Paul’s website

Paul’s LinkedIn

27 | Rob Reaugh | Team Building Through Conflict Resolution

Sue Dyer — Tue, 26 Apr 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Rob Reaugh, president of OrgMetrics LLC, as well as a professional facilitator, mediator, trainer and keynote speaker in the field of construction conflict prevention. Rob has served as the first full-time Executive Director for International Partnering Institute, the industry’s only non-profit organisation focused on developing and aggregating research and educating the industry on the value and best practices in Structured Collaborative Partnering.

You'll learn a little of Rob's background prior to becoming the president of OrgMetrics LLC.

You'll discover insights into dealing with your team when conflict arises, as well as how you can build a really cohesive structure for your team.

You'll also learn Rob's thoughts on creating public private partnerships with a high trust intent.

Join Sue and Rob for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Rob's background prior to becoming the president of OrgMetrics LLC.
Insights into dealing with your team when conflict arises, as well as how you can build a really cohesive structure for your team.
Rob's thoughts on creating public-private partnerships with a high trust intent.
And so much more...

Resources:

Org Metrics website

Rob's LinkedIn

26 | Justin Donald | Lifestyle Investing for Entrepreneurs

Sue Dyer — Tue, 19 Apr 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Justin Donald, lifestyle investor and entrepreneur. Entrepreneur Magazine called Justin "the Warren Buffett of lifestyle investing." He’s a master of low-risk cash flow investing, specializing in simplifying complex financial strategies, structuring deals, and disciplined investment systems that consistently produce profitable results. His ethos is to "create wealth without creating a job."

He has invested heavily in real estate and owns several profitable real estate related businesses, a large portfolio of multifamily rentals, OrangeTheory Fitness franchises, and several other successful operating companies. His entrepreneurial ventures include IFM Restoration, a residential maintenance and rehab company founded in 2016.

You'll discover a little of Justin's background.

You'll learn about the path he took to become a lifestyle investor.

You'll also discover how you can create your own dream lifestyle through investing.

Join Sue and Justin for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Justin's background.
The path he took to become a lifestyle investor.
How you can create your own dream lifestyle through investing.
And so much more...

Resources:

Justin Donald: The Lifestyle Investor

The Lifestyle investor book

25 | John Lee Dumas | Harnessing Your Superpowers

Sue Dyer — Tue, 12 Apr 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with John Lee Dumas, founder and host of the award-winning Entrepreneurs On Fire podcast, and the author of The Common Path to Uncommon Success.

You'll discover John's "superpowers" and how he uses them to develop trust with his audience and within his business.

You'll learn how to determine your very own superpowers.

You'll also discover how you can use those superpowers to increase trust with your customers, your employees, or your boss.

Join Sue and John for this fun and fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

John's "superpowers" and how he uses them to develop trust with his audience and within his business.
How to determine your very own superpowers.
How you can use those superpowers to increase trust with your customers, your employees, or your boss.
And so much more...

Resources:

Entrepreneurs On Fire podcast

John's Instagram

24 | Larry Eisenberg | Building Effective Teams through Trust

Sue Dyer — Tue, 05 Apr 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Larry Eisenberg, an MIT graduate and the Principal at Ovus Partners 360. He has served as the Executive Director of Facilities Planning and Development for the LA Community College District (LACCD) and has directed the district’s award-winning, $16 billion Sustainable Building Program.

You'll discover a little of Larry's background and how he's been a pioneer in sustainability.

You'll learn some of his thoughts on leadership and building teams that get the best results.

You'll also discover some of the lessons he's learned throughout his career.

Join Sue and Larry for this fascinating conversation.

Enjoy!

What You’ll Learn in this Show:

A little of Larry's background at MIT and how he's become a pioneer in sustainability.
His thoughts on leadership and building teams that get the best results.
Some of the lessons he's learned throughout his career.
And so much more...

Resources:

OVUS Partners 360 website

23 | Is Coaching Overrated?

Sue Dyer — Fri, 01 Apr 2022 03:00:00 -0500

In today’s episode of Lead with Trust, Sue offers a Friday Five on the subject of coaching, its popularity and whether or not it’s overrated.

You'll discover why coaching has become so popular in recent years.

You'll learn why “coaching” can be found in many different forms.

You'll also discover the benefits of making use of the right kind of coaching for your business.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

Why coaching has become so popular in recent years.
The many forms “coaching” can take.
The benefits of making use of the right kind of coaching for your business.
And so much more...

Resources:

The Bosserman Center for Conflict Resolution

22 | Brian Polkinghorn | Keys To Building Trust Within Your Team

Sue Dyer — Tue, 29 Mar 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Brian Polkinghorn, a Distinguished Professor of Conflict Analysis and Dispute Resolution at Salisbury University. He has been the recipient of several awards and honors, including the Wilson Elkins Endowed Professorship, and the USM Facility Public Service Award.

He is also the Executive Director of the Bosserman Center for Resolution at Salisbury University.

You'll learn why believing that something is impossible always leads to conflict in some form.

You'll discover the importance of honesty, transparency and consistency when attempting to build trust as a leader.

You'll also learn why you can't simply tell your people what to do or what the problem is, and why they need to be part of understanding the problem and creating the solution.

Join Sue and Brian for this fascinating and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

You'll learn why believing that something is impossible always leads to conflict in some form.
You'll discover the importance of honesty, transparency and consistency when attempting to build trust as a leader.
You'll also learn why you can't simply tell your people what to do or what the problem is, and why they need to be part of understanding the problem and creating the solution.
And so much more...

Resources:

Salisbury University

21 | Is Anybody Listening?

Sue Dyer — Fri, 25 Mar 2022 03:00:00 -0500

In today’s episode of Lead with Trust, Sue offers a Friday Five on the subject of listening.

You'll discover why sometimes your people won’t always do what you ask them to do.

You'll learn the questions you should be asking yourself to ensure your instructions are followed.

You'll also discover the importance of being precise when asking your team to do things.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

Why sometimes your people won’t always do what you ask them to do.
The questions you should be asking yourself to ensure your instructions are followed.
The importance of being precise when asking your team to do things.
And so much more...

20 | Mark Levy | The Magic of Storytelling

Sue Dyer — Tue, 22 Mar 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Mark Levy, a magician and the founder of Levy Innovation LLC, a positioning and branding firm that helps consultants and other thought leaders increase their fees by up to 2,000%.

Mark helps businesses, and business leaders create differentiation in the marketplace. He has worked with people like Simon Sinek, the former head of strategy for the Harvard Business School, the CEO of Popeye's Louisiana Kitchen, the president of UPS, and the founder of the famed cult TV show Mystery Science Theater 3000.

Mark has also created a show in New York called Chamber Magic that has been running for over two decades, and is ranked by TripAdvisor as the city's number one live show, even above Hamilton. On top of all that, one of his books, Accidental Genius, has now been translated into 11 languages worldwide.

You'll discover a little of Mark's fascinating background.

You'll learn about his unique view of the world, and how he uses it to help business owners and thought leaders create success.

You'll also discover how to think differently - creating the trust that will differentiate you in the marketplace no matter what kind of business you have.

Join Sue and Mark for this fun and fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Mark's interesting background.
His unique view of the world, and how he uses it to help business owners and thought leaders create success.
How to think differently - creating the trust that will differentiate you in the marketplace no matter what kind of business you have.
And so much more...

Resources:

Levy Innovation LLC

19 | Why are Fear and Punishment Considered Negative?

Sue Dyer — Fri, 18 Mar 2022 03:00:00 -0500

In the first episode of Dyer Straights, Sue answers the question, why are fear and punishment considered negative qualities? How do you get employees to do what they need to do without any consequences?

You'll discover why fear and trust cannot coexist in an organization.

You'll learn what happens to your business in a high fear culture.

You'll also discover what happens when you replace fear with trust.

Join Sue for this fascinating discussion and don’t forget, you can ask your own questions https://sudyco.com/podcast/

Enjoy!

What You’ll Learn in this Show:

Why fear and trust cannot coexist in an organization.
What happens to your business in a high fear culture.
The real-world effect of replacing fear with trust.
And so much more...

18 | Kate Erickson | Understanding the Power of Systems in Your Business

Sue Dyer — Tue, 15 Mar 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Kate Erickson, Creator, Engager and Implementer at Entrepreneurs On Fire. She's responsible for the "backend" of the business, constantly searching for ways to improve how they work through creating systems.

You'll discover what Kate has learned from the last 10 years of working with her fiancé, John Lee Dumas.

You'll learn some of her favorite systems, as well as tips for helping teams work together cohesively.

You'll also discover how an introvert became a keynote speaker, and how she continuously grows her business by growing herself.

Join Sue and Kate for this fun and fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

The lessons Kate has learned from the last 10 years of working with her fiancé, John Lee Dumas.
Some of her favorite systems, as well as tips for helping teams work together cohesively.
How an introvert became a keynote speaker, and how she continuously grows her business by growing herself.
And so much more...

Resources:

Entrepreneurs On Fire website

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

17 | The Three Levels of Resistance

Sue Dyer — Fri, 11 Mar 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue discusses the concept of resistance and the different types many leaders receive from their teams.

You'll discover why relying on fear to motivate people causes your team to comply, not follow you.

You'll learn the three levels of resistance that occur when you take a dictatorial approach to leadership.

You'll also discover the effect that this resistance can have on your business.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

Why relying on fear to motivate people causes your team to comply, not follow you.
The three levels of resistance that occur when you take a dictatorial approach to leadership.
The effect that this resistance can have on your business.
And so much more...

Resources:

Native Advertising: An Essential Guide book

16 | Dale Lovell | Trust: A Key Ingredient in Scaling a Business

Sue Dyer — Tue, 08 Mar 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Dale Lovell, former journalist and co-founder of ADYOULIKE, a company based around the idea of reimagining native advertising. He is also the author of Native Advertising: The Essential Guide.

You'll discover a little of Dale's background growing up in Wales and his journey from journalism, editing and working as a PR manager to now.

You'll learn about the path he's followed that has led to him co-founding ADYOULIKE.

You'll also discover why building trust was such an essential element when navigating a merger between his UK-based firm and a French company.

Join Sue and Dale for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Dale's background growing up in Wales and his journey from journalism, editing and working as a PR manager to now.
The path he's followed has led to him co-founding ADYOULIKE.
Why building trust was such an essential element when navigating a merger between his UK-based firm and a French company.
And so much more...

Resources:

ADYOULIKE website

Dale's LinkedIn

Dale's Email

15 | The Symptoms of Fear in Business

Sue Dyer — Fri, 04 Mar 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue discusses the concept of fear and the effects it can have on your business.

You'll discover some of the insights that Sue has learned over the past 35 years around fear in business.

You'll learn the seven symptoms of fear in your business.

You'll also discover the effect fear can have on your business and staff.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

Some of the insights that Sue has learned over the past 35 years around fear in business.
The seven symptoms of fear in your business.
The effect fear can have on your business and staff.
And so much more...

Resources:

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

14 | David Richter | Why Many Entrepreneurs Have No System for Their Finances

Sue Dyer — Tue, 01 Mar 2022 03:00:00 -0500

Sometimes, the challenges we encounter in our lives are there because we're focused on them. Alternatively, it seems that when we begin to focus on what we want, rather than what we don't want, amazingly, the outcomes we want start to occur.

In today's episode of The Lead With Trust Show, Sue chats with David Richter, the CEO of Simple CFO Solutions and author of Profit First: For Real Estate Investing. In it, David reveals how the strategies and concepts he outlines in the book apply beyond the world of real estate. Whether you're an entrepreneur, have budget authority within your business or large organization, or if you're running a project these principles can help.

You'll discover a little about David's background and his new book, Profit First: For Real Estate Investing.

You'll learn what makes real estate different from other business models.

You'll also discover how David's insights can help you in your business, no matter your industry.

Join Sue and David for this eye-opening and fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

A little about David's background and his new book, Profit First: For Real Estate Investing.
What makes real estate different from other business models.
How David's insights can help you in your business, no matter your industry.
And so much more...

Resources:

Simple CFO Solutions

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

13 | What Makes Someone a Leader?

Sue Dyer — Fri, 25 Feb 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue offers a quick look at what it means to be a leader. You may think that a leader is simply "the person in charge," but there are other factors at play that truly define someone as a leader, most notably the level of trust that exists within your team.

Join Sue for this fascinating quick-take on the elements of true leadership.

Enjoy!

Resources:

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

12 | Len Herstein | Why Complacency Kills

Sue Dyer — Tue, 22 Feb 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue chats with Len Herstein, keynote speaker, author, CEO and founder of Brand ManageCamp, a conference renowned in the marketing world for its coverage of a wide range of topics including strategy, advertising, content, insights, customer behavior, leadership and creativity. Len also volunteers his time as a Reserve Deputy Sheriff.

Len has recently published his book, Be Vigilant! in which he shares law enforcement-inspired business strategies to help deal with threats such as competition, predictability, bad habits, micromanagement, abuse of power, and industry change.

You'll discover how Len applies the things he's learned in law enforcement to the world of business leadership.

You'll learn about the current state of law enforcement.

You'll also discover why trust is a vital underlying factor for any leader.

Join Sue and Len for this fascinating and inspiring discussion.

Enjoy!

What You’ll Learn in this Show:

How Len applies the strategies he's learned in law enforcement to the world of business leadership.
The current state of law enforcement.
Why trust is a vital underlying factor for any leader.
And so much more...

Resources:

Be Vigilant! book

Brand ManageCamp

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

11 | Are Your People Ready for Change?

Sue Dyer — Fri, 18 Feb 2022 03:00:00 -0500

In today's episode of The Lead With Trust Show, Sue discusses the concept of change and how you can best deal with it. Change is a constant for all of us, but the last few years has brought about unprecedented changes, sometimes from one day to the next. COVID and the effects of the pandemic have forced people and businesses to shift and adapt like never before.

You'll discover what change looks like, particularly in light of the recent pandemic.

You'll learn why our natural reaction to change is often immobilization and denial.

You'll also discover a little about Sue's new book, The Trusted Leader.

Join Sue for this fascinating discussion.

Enjoy!

What You’ll Learn in this Show:

What change looks like, particularly in light of the recent pandemic.
Why our natural reaction to change is often immobilization and then denial.
Information about Sue's new book, The Trusted Leader.
And so much more...

Resources:

Leaders of Tomorrow Podcast

10 | Chris Thomson | Achieving Success Through Strategic Recruitment

Sue Dyer — Tue, 15 Feb 2022 03:00:00 -0500

Our guest this week is a wonderful example of a business leader who's managed to build trust in the recruiting process.

In today's episode of Lead with Trust, Sue chats with Chris Thomson, founder and head coach at Student Works. This is an organization that recruits and trains university students across Eastern Canada to run their own successful home painting business.

You'll learn how Chris determines if a recruit will be profitable in the home painting business even before they get started.

You'll learn why coaching is a critical part of the recruitment process and how it's a great way to set yourself apart and stay ahead of your competition.

You'll learn how Student Works was able to double its revenue during the pandemic. How did the business adapt to COVID-19?

You'll discover why canvasing is important and how it can help entrepreneurs gain essential interpersonal skills.

You'll learn how to take your business to the next level by nurturing the right work environment and creating opportunities for growth for your employees.

You'll discover how far Chris has come in achieving his vision of creating one hundred millionaires.

Enjoy!

What You'll Learn in this Show:

Student Works 5 step process of recruitment.
Patterns of behavior shared by potential millionaire students.
Four different ways Student Works trainees find customers for their painting business
Key lessons on leadership from what Chris has learned over 4 decades in business.
A look into Chris sustainable competitive advantages
And so much more…

Resources:

Student Works

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

9 | Megan Thompson | Wealth is Built on Trust

Sue Dyer — Tue, 08 Feb 2022 03:00:00 -0500

At the top of the trust pyramid is "trust in yourself", closely followed by "trust in interpersonal relationships". Our guest this week can attest to how these two factors can have a profound impact on the trajectory of someone's business, relationships and life in general.

In today's episode of Lead With Trust, Sue chats with Megan Thompson, Senior Vice President at Sladek Thompson Group and one of the top Wealth Advisors in the United States.

You'll discover the key lessons Megan has learned along the way to becoming ranked by Forbes as one of America's Top Women Wealth Advisors.

You'll learn how embracing her authentic self and not conforming to industry standards proved to be a pivot point in Megan's business.

You'll learn what Megan role as a financial advisor at Merrill Lynch

Wealth Management entails. Many people aren’t aware of the value a financial advisor can bring to the table.

You'll learn practical steps you can take today to advance your career or business and carve out a niche for yourself in your industry.

Join Sue and Megan for this insightful and value-packed discussion.

Enjoy!

What You'll Learn in this Show:

How childhood interactions and games can shape who we become as adults.
Megan's advice on how to discover your authentic self.
Why business owners need to go beyond making 'good money to building wealth.
How to choose a financial advisor.
A look into Megan's unique approach to dealing with her clients and how its helped her forge better and long-lasting relationships.
Megan's take on how to increase the trust level in the wealth management industry, as well as how to elevate your trust with your own clients.
And so much more...

Resources:

Sladek Thompson Group

Megan's email: mthompson17@ml.com

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

8 | Darius Mirshahzadeh | The Invisible Manager For High-Growth Companies

Sue Dyer — Tue, 01 Feb 2022 03:00:00 -0500

Does your business have a set of core values? Do you know what they are? What about your employees? Or even your customers?

A surprising number of entrepreneurs cannot answer these simple questions and the result is often difficulties running their businesses and creating consistent growth.

In today's episode of The Lead With Trust Show, Sue chats with Darius Mirshahzadeh, serial entrepreneur, author, conscious capitalist, speaker, and entertainer about his belief that every problem entrepreneurs encounter begins and ends with core values.

You'll discover a little of Darius' early experience as an entrepreneur - filled with confidence but lacking in actual knowledge - and the powerful lessons he's learned along the way.

You'll learn how his passion for core values began, as well the reasons why identifying your core values is only the beginning of the process.

You'll also discover how clear and properly-implemented core values can act as an "invisible manager" in your business, helping you create and maintain consistent growth across the company.

Join Sue and Darius as they explore this powerful, if often overlooked, tool for building your business.

Enjoy!

What You’ll Learn in this Show:

Darius' early days as an entrepreneur, and the lessons he learned during that time.
How to not only identify your core values, but also put them into practice, making them memorable for your team and even your customers.
Why clear and well-defined core values can act as an "invisible manager" in your business, helping to maintain consistency across your company.
And so much more...

Resources:

Darius’ Website

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

7 | The Leadership Continuum

Sue Dyer — Tue, 25 Jan 2022 03:00:00 -0500

Leadership is a concept every business strives for. Great leadership inspires growth and innovation.

But what makes someone a leader? What qualities define leadership?

In today's episode of The Sue Dyer Show, Sue explores the idea of leadership and the traits that define them.

You'll learn about her concept of the "leadership continuum," as well as the different types of leaders that can be found in the business world.

You'll learn about the motivations and thinking that goes behind leadership based on fear and punishment, as well as the challenges it creates.

You'll learn about leadership built on a foundation of trust, and how it can lead to growth and innovation within your team.

Join Sue as she explores this fascinating and relevant subject!

Enjoy!

What You’ll Learn in this Show:

What defines a "leader," as well as the concept of a "leadership continuum."
The challenges that come with leadership based on fear and punishment.
The benefits of leadership that's built on a foundation of trust.
And so much more...

Resources:

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

6 | Natasha Miller | From Homeless To The Inc. 5000

Sue Dyer — Tue, 18 Jan 2022 03:00:00 -0500

Imagine being 16 years old, and being abandoned at a youth shelter on Christmas Day at 16 years old. You're in the middle of an education, still growing and finding out who you are, only to be thrust instantly into the world of adulthood. It sounds like a nightmare scenario, but it was very real for this week's guest.

In today's episode of The Lead With Trust Show, Sue chats with Natasha Miller, founder of Entire Productions, a corporate event and entertainment production and marketing business based out of San Francisco.

You'll discover a little of Natasha's extraordinary background, from being left at a youth emergency shelter service on Christmas Day at the age of 16 to the path of an entrepreneur, to eventually ending up on the Inc. 5000.

You'll learn how music has played a role in her life and career, and how it has essentially saved her life.

You'll also discover why she believes that many businesses need to take a look at their staff to see if they're still a good fit in these very different times, and the tough decisions that often need to be made in that area.

Join Sue and Natasha for this wide-ranging and eye-opening discussion.

Enjoy!

What You’ll Learn in this Show:

A little of Natasha's extraordinary background, from being left at a youth emergency shelter service on Christmas Day at the age of 16 to the path on an entrepreneur, to eventually ending up on the Inc. 5000.
How music has played a role in her life and career, and how it has essentially saved her life.
Why she believes that many businesses need to take a look at their staff to see if they're still a good fit in these very different times, and the tough decisions that often need to be made in that area.
And so much more...

Resources:

Natasha's Website

Natasha's LinkedIn

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

5 | Creating A Trust Movement

Sue Dyer — Fri, 14 Jan 2022 03:00:00 -0500

In today's episode of Lead with Trust, Sue Dyer, President of Sudyco™ Trusted Leadership Programs, talks about the value of developing a Trust Movement in your organization.

You'll learn what a Trust Movement is and why we all need one in our workplaces and personal lives.

You'll discover the similarities between a rock tossed in the water and creating a Trust Movement.

You'll discover why building a Trust Movement is so important in your organization and what role you have to play in nurturing one.

You'll learn what to do when your organization's culture has not encouraged a high trust environment.

Enjoy!

What You'll Learn in this Show:

How to start building a high trust environment today.
One of the best ways to change the culture within an organization.
The many benefits of creating a Trust Movement.
And so much more...

Resources:

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

4 | Tyler Wagner | Re-Defining Fear And Let Nothing Hold You Back

Sue Dyer — Tue, 11 Jan 2022 03:00:00 -0500

Fear is one of the most common factors that hold people back from becoming an entrepreneur. But have you ever asked yourself, "What the worst that could happen?"

When you do, your imagination will dream up all types of crazy possibilities, most of which don't stand up to even the smallest amount of scrutiny.

In today's episode of The Lead With Trust Show, Sue chats with Tyler Wagner, founder of Authors Unite. He started his entrepreneurial path in his 20s after dropping out of college and has since started working on other projects beyond Authors Unite.

You'll discover a little of Tyler's background, beginning with an early painting business that helped him shed his fear of the word "no."

You'll learn about his attitude towards fear, and why he doesn't let it hold him back in business.

You'll also discover his philosophy of determining the worst that can happen, and then proceeding from there.

Join Sue and Tyler as they explore this fascinating subject.

Enjoy!

What You’ll Learn in this Show:

A little of Tyler's background and how he built Authors Unite.
How he looks at fear, and why he doesn't let it hold him back.
His philosophy of determining the worst that can happen, and then proceeding from there.
And so much more...

Resources:

Tyler's LinkedIn

Authors Unite

Linkedin: https://www.linkedin.com/in/suedyer/

To access your trusted leader profile: https://sudyco.com/profile/

3 | Hope Is Not a Strategy

Sue Dyer — Fri, 07 Jan 2022 03:00:00 -0500

A quick but motivating message from Sue Dyer, President of Sudyco™ Trusted Leadership Programs.

You’ll discover why most people are actually resistant towards their pursuits and what’s the number one reason behind this resistance.

You’ll learn how to move from hope to probable to inevitable (here’s where you want to be).

Enjoy!

What you’ll learn in this show:

Hope vs. Strategy
How to get people to follow you
The goal for the week.

Resources: