On this episode of The McMenamin & Wing Show, host Joe Dougherty sits down with co-host Tom Wing, Managing Partner at McMenamin & Wing, and veteran Pennsylvania workers' compensation attorney Jay Shaw to pull back the curtain on how injury law really works today. The heart of the conversation is the independent medical examination (IME): what it actually is, why injured workers are right to be wary of it, what happens if you skip one, and how an experienced lawyer fights a biased insurance-company exam. Tom and Jay also explain how Zoom hearings have made PA workers' comp more accessible, and what really separates a great workers' comp firm from the rest.

In this episode:

• What an IME really is — and why it's closer to a defense exam, since the insurance company picks and pays the doctor
• What happens if you miss your IME: a petition to compel, a judge's order, and wage-loss benefits that can be suspended until you go
• How "symptom magnification" and "full duty, no restrictions" releases get used against you — and how a lawyer cross-examines the insurance doctor
• Why the IME doctor isn't your doctor: no doctor-patient relationship, no confidentiality, and exams that can last just 15–20 minutes versus a treating doctor who's seen you for months
• How virtual and Zoom hearings let injured workers handle a claim from home and made the system more efficient
• What to look for in a PA workers' comp firm: real client reviews, fast call-backs, clear communication, and a team that treats you like a person

Guest: Jay Shaw, veteran Pennsylvania workers' compensation attorney.

Hurt at work in Pennsylvania? McMenamin & Wing represent injured workers across PA — and you pay no fee unless we win. Get a FREE case evaluation, 24/7, or call 215-609-4183.

Helpful links:

Free case evaluation: https://workerscompadvocates.com/contact-us/

PA workers' comp settlement value calculator: https://workerscompadvocates.com/pa-workers-comp-settlement-value-calculator/

Weekly total disability benefit rate calculator: https://workerscompadvocates.com/pa-workers-compensation-benefit-calculator-2025-update/

Common Pennsylvania workers' comp questions: https://workerscompadvocates.com/common-workers-comp-questions/

About the attorneys: https://workerscompadvocates.com/about/

Connect with McMenamin & Wing:

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What does a workers' compensation claim look like from inside an insurance company? In this episode of the McMenamin and Wing Show, managing partner Tom Wing sits down with Kaleigh Ryder — senior in-house counsel at one of the region's top insurance carriers — for a rare, candid conversation about how Pennsylvania workers' comp cases are won, lost, and settled from both sides of the aisle.

From late-reporting red flags to panel provider rules, Medicare Set-Asides to settlement timing, Tom and Katie pull back the curtain on the strategies, signals, and systems that shape every PA workers' compensation claim — and what injured workers absolutely need to know before they make a costly mistake.

What You'll Learn

• The #1 mistake injured workers make — and why it can kill a claim before it starts
• What red flags defense counsel looks for when deciding to deny a workers' comp claim
• How the panel provider system works — and how employers routinely fail to comply
• Why an orthopedic walk-in clinic can change the outcome of your case
• When settlement talks begin and how both plaintiff and defense use the same formula to value a claim
• Why in-house insurance counsel is often easier to deal with than outside defense firms
• How AI tools like ChatGPT are giving injured workers unrealistic case valuations
• The truth behind the McDonald's hot coffee case — and what it really means for injury claims

Topics Covered

• Late reporting — Why waiting even a weekend to report an injury can get your claim denied, and why insurers are naturally suspicious of delays
• The 3-step rule — Report the injury → See a doctor → Call a lawyer. In that order.
• Red flags for insurers — Late reporting, no witnesses, attorney retained on day one, attorney-referred doctors, and when the mechanism doesn't match the injury
• Panel provider rules in PA — Every employer must post a panel provider list, workers' comp rights notice, and insurance documentation. Most small contractors don't — and that means injured workers can see their own doctor
• The 90-day insurer medical control window — What it is, how it works, and why it's an affirmative defense the insurer has to prove (not the injured worker)
• Concentra vs. orthopedic walk-in clinics — Why urgent care centers aren't built for serious injuries, and how getting to an ortho walk-in clinic gets you an MRI the same day
• Medicare Set-Aside (MSA) — How catastrophic and long-term claims get structured, and why getting Medicare involved changes everything
• In-house vs. outside defense counsel — How billing incentives at outside firms affect how long cases drag on, and why in-house counsel tends to be more pragmatic
• AI and case value expectations — Why clients using ChatGPT to value their claims are setting themselves up for frustration
• Workers' comp settlement formula — Medical bills, wage payments, the 500-week cap, and impairment rating evaluations (IREs) — how both sides are working from the same numbers
• Dabbler lawyers — Why workers' comp is one of the most specialized areas of law and what happens when a personal injury attorney tries to handle a comp claim

About Kaleigh Ryder

Kaleigh Ryder is senior in-house counsel at one of the top insurance companies in the Delaware Valley. A first-generation lawyer and Widener University School of Law graduate, Katie worked her way through law school as a single mother — bartending 20 hours a week, navigating repeated custody hearings, and relying on food stamps and daycare assistance to make it work. She interned at the DA's office and worked on both the plaintiff and defense sides of workers' comp before joining her current carrier — giving her a uniquely balanced view of how the system really operates.

Resources

McMenamin & Wing — Pennsylvania's full-service workers' compensation firm, operating statewide across four offices.

📞 215-609-4183

🌐 workerscompadvocates.com

About the McMenamin and Wing Show

Each week, managing partner Tom Wing and host Joe Daugherty break down the Pennsylvania workers' compensation system — interviewing attorneys, medical experts, and industry insiders to give injured workers, employers, and legal professionals the knowledge they need to navigate one of the most specialized areas of law. Broadcasting live on WWDB Talk 860.

Have a workers' comp question? Call 215-609-4183 or visit workerscompadvocates.com for a free consultation.

When a Grays Ferry parking garage collapsed and killed three ironworkers, it put Pennsylvania workers' compensation law front and center. In this episode, McMenamin & Wing managing partner Tom Wing and Bridge Legal founder Larry Schreiber break down wrongful death benefits, mental-mental PTSD claims, evidence preservation, and why having the right legal team and the right doctors from day one can make all the difference for injured workers and their families.

What You'll Learn in This Episode

• How wrongful death workers' comp benefits are calculated and paid in Pennsylvania — including who qualifies and for how long
• What makes a "mental-mental" PTSD claim compensable under PA workers' comp law, and why insurers fight these claims hard
• Why evidence preservation (spoliation) at a job site matters — and how a single piece of concrete could determine who is liable in an eight-figure third-party claim
• The difference between a workers' comp claim and a third-party negligence claim after a catastrophic workplace accident
• How Bridge Legal places injured workers with qualified, vetted medical providers across 20 states
• What a Letter of Protection (LOP) is and how it allows injured workers to get the care they need before any settlement
• Why medical compliance and proper documentation can make or break the value of a workers' comp case

Topics Covered

• The Grays Ferry Parking Garage Collapse — Three ironworkers from Ironworkers Local 401 were killed when a garage under construction collapsed. Tom Wing explains how wrongful death workers' comp works: the insurer calculates benefits based on the worker's average weekly wage (AWW) and pays surviving dependents — children through majority or college, spouses for life.
• Wrongful Death Benefits Under PA Workers' Comp — In obvious, catastrophic cases, insurers typically cooperate and pay what they owe. An attorney confirms they are, and fights back when they do not.
• Catastrophic Injury Protocols — Get the worker to the hospital first. Everything else — notice, paperwork, employer pushback — can be sorted by a workers' comp attorney afterward.
• Mental-Mental PTSD Claims Under PA Workers' Comp Law — A mental stimulus causing a mental injury (PTSD) is compensable in Pennsylvania, but requires proof of an abnormal working condition. Witnessing a coworker die on the job qualifies. Insurers send these claimants to hand-picked IME doctors who minimize the injury — which is why you need an attorney who has litigated these cases before.
• Evidence Preservation and Spoliation — In catastrophic cases, a workers' comp claim may be worth $1 to $2 million, but a third-party claim against the general contractor, concrete supplier, or equipment manufacturer can reach well into eight figures. McMenamin and Wing sends preservation letters to all potential defendants immediately, so nothing at the scene is moved or destroyed before experts can inspect it.
• Workers' Comp vs. Third-Party Claims — Most injured workers come to the office first because they need to pay their mortgage while a spouse is in the hospital. Workers' comp gets them stable. The third-party claim built alongside it is where the real recovery lives.
• Bridge Legal's Statewide Medical Network — Bridge Legal maintains a network of over 365 vetted providers across 20 states. Attorneys call one number instead of having a paralegal spend hours cold-calling doctors who may not understand workers' comp billing, won't testify, or will burn through available funds without helping the case.
• The Walmart of Docs Problem — Employer-directed panel physicians often deliver minimal care and weak documentation. Quality workers' comp doctors produce thorough orthopedic testing records and diagnostic write-ups that actually support the claim in front of a judge.
• Letters of Protection (LOPs) — An LOP is a written promise from the attorney's office to pay a medical provider from the eventual settlement. It lets injured workers receive proper care immediately, without paying out of pocket.
• Medical Compliance — If an injured worker stops showing up to appointments, the insurance carrier uses it as evidence they are no longer hurt. Bridge Legal tracks attendance and notifies attorneys when clients go missing from their treatment schedule.
• Geographic Convenience of Providers — For routine care like physical therapy, chiropractic, and pain management, Bridge Legal keeps things close to home. For high-stakes specialists like surgeons, some travel is expected and worth it.
• Preparing Doctors to Testify — Many physicians are nervous about depositions. Tom Wing walks medical witnesses through the process, reassuring them that their only job is to tell the truth about their patient's treatment.

Resources and Links Mentioned

• McMenamin and Wing — Free Pennsylvania Workers' Comp Case Evaluation: workerscompadvocates.com
• Call or text McMenamin and Wing 24/7: 215-609-4183
• Bridge Legal Medical Network: BridgeMedLegal.com
• Bridge Legal Direct Line: (609) 332-0428

About the McMenamin and Wing Show

The McMenamin and Wing Show is hosted by Pennsylvania workers' compensation attorneys Roger C. McMenamin and Thomas H. Wing of McMenamin and Wing, LLC — a law firm dedicated exclusively to representing injured workers across the Commonwealth of Pennsylvania. Each episode delivers authoritative legal insight, practical guidance, and real-world strategies for navigating the Pennsylvania workers' compensation system. Whether you have suffered a workplace injury, had your claim denied, or are fighting an insurance company, we break down the law so you know your rights and how to protect them.

Get a Free Consultation

If you have been injured on the job in Pennsylvania, do not face the workers' compensation system alone. Contact McMenamin and Wing for a free consultation. Call 24/7: 215-609-4183. Visit workerscompadvocates.com. Offices in Philadelphia, Jenkintown, Pittsburgh, and Wyalusing, PA.

Connect With Us

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• YouTube: McMenamin and Wing on YouTube
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The McMenamin and Wing Show is produced by MDV Productions. This podcast is for informational purposes only and does not constitute legal advice. If you have been injured at work in Pennsylvania, contact a qualified workers' compensation attorney for advice specific to your situation.