<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/outsidetheboxwithasendiausa/" rel="self" type="application/rss+xml"/><title><![CDATA[Outside the Box with Asendia USA: The International e-Commerce Podcast]]></title><podcast:guid>d0e68e64-a174-57bf-afd5-b122e97813e3</podcast:guid><lastBuildDate>Wed, 14 Jan 2026 18:26:20 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2026 Asendia USA]]></copyright><managingEditor>Asendia USA</managingEditor><itunes:summary><![CDATA[Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast.
 
Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations.
 
Hosted by Asendia USA's Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. 
 
Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena.  

With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America.

Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security.

Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more.  
 
"Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena. 
 
About Asendia USA
Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide.  In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business!

Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/
Request a consultation: https://shipping.asendiausa.com/scale-your-business/
Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit
https://www.asendiausa.com]]></itunes:summary><image><url>https://artwork.captivate.fm/1079c401-ee51-47c0-a24f-5210fa2c23c1/kL8ZV3cJc6uHZhuGBLrYg7AJ.jpg</url><title>Outside the Box with Asendia USA: The International e-Commerce Podcast</title><link><![CDATA[https://www.AsendiaUSA.com]]></link></image><itunes:image href="https://artwork.captivate.fm/1079c401-ee51-47c0-a24f-5210fa2c23c1/kL8ZV3cJc6uHZhuGBLrYg7AJ.jpg"/><itunes:owner><itunes:name>Asendia USA</itunes:name></itunes:owner><itunes:author>Asendia USA</itunes:author><description>Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast.
 
Debuted in January 2024, &quot;Outside the Box with Asendia USA&quot;, is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations.
 
Hosted by Asendia USA&apos;s Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today&apos;s industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. 
 
Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena.  

With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America.

Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security.

Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more.  
 
&quot;Outside the Box with Asendia USA&quot; provides the growth-enabling information needed to be successful in today&apos;s competitive e-commerce arena. 
 
About Asendia USA
Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide.  In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business!

Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/
Request a consultation: https://shipping.asendiausa.com/scale-your-business/
Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit
https://www.asendiausa.com</description><link>https://www.AsendiaUSA.com</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[e-Commerce, Logistics, and Sustainability best practices]]></itunes:subtitle><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><podcast:location>United States</podcast:location><item><title>21 part 2: Transforming Cross-Border Shipping: Asendia&apos;s Innovative Solutions for the U.S. Market</title><itunes:title>21 part 2: Transforming Cross-Border Shipping: Asendia&apos;s Innovative Solutions for the U.S. Market</itunes:title><description><![CDATA[<p>In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continued the conversation with <strong>Gerry McGowan, Executive Director US Network for Asendia, </strong>further diving into Asendia’s new domestic U.S. network, highlighting how it complements their international solutions.</p><p>This network supports inbound shipments from Asendia global subs and will soon offer U.S.-based shippers faster, flexible domestic options. Optimized for lightweight DTC parcels, it delivers seamless tracking, avoids postal bottlenecks, and enables creative solutions like zone skipping—all while keeping costs predictable. With ongoing carrier partnerships and expansion plans for 2026, Asendia is building a network that’s fast, flexible, and future-ready.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p><strong>Learn more about this topic:</strong></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/destination/usa-and-canada">Asendia: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><strong>Gerry McGowan</strong> | <a href="https://www.linkedin.com/in/gerrymcgowan/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.</p><p><strong>Key Takeaways:</strong></p><ul><li> The podcast provides valuable insights on the logistics industry's current dynamics and challenges. </li><li> A critical focus of the discussion is the introduction of a new domestic shipping network. </li><li> Listeners are educated on the significance of volume management and its impact on operations. </li><li> The speakers emphasize the importance of adaptability in the ever-evolving logistics landscape. </li><li> The conversation highlights the necessity of technological integration for seamless logistics operations. </li><li> Future expansion and strategic partnerships are central themes in the logistics conversation. </li></ul><br/>]]></description><content:encoded><![CDATA[<p>In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continued the conversation with <strong>Gerry McGowan, Executive Director US Network for Asendia, </strong>further diving into Asendia’s new domestic U.S. network, highlighting how it complements their international solutions.</p><p>This network supports inbound shipments from Asendia global subs and will soon offer U.S.-based shippers faster, flexible domestic options. Optimized for lightweight DTC parcels, it delivers seamless tracking, avoids postal bottlenecks, and enables creative solutions like zone skipping—all while keeping costs predictable. With ongoing carrier partnerships and expansion plans for 2026, Asendia is building a network that’s fast, flexible, and future-ready.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p><strong>Learn more about this topic:</strong></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/destination/usa-and-canada">Asendia: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><strong>Gerry McGowan</strong> | <a href="https://www.linkedin.com/in/gerrymcgowan/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.</p><p><strong>Key Takeaways:</strong></p><ul><li> The podcast provides valuable insights on the logistics industry's current dynamics and challenges. </li><li> A critical focus of the discussion is the introduction of a new domestic shipping network. </li><li> Listeners are educated on the significance of volume management and its impact on operations. </li><li> The speakers emphasize the importance of adaptability in the ever-evolving logistics landscape. </li><li> The conversation highlights the necessity of technological integration for seamless logistics operations. </li><li> Future expansion and strategic partnerships are central themes in the logistics conversation. </li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/transforming-cross-border-shipping-part-2]]></link><guid isPermaLink="false">b93a1206-2c9c-43ac-baeb-150f34dc4089</guid><itunes:image href="https://artwork.captivate.fm/40bef12c-2699-4aaa-87d0-21c6a9325bad/OTB-ep21pt2-COVER.png"/><pubDate>Wed, 10 Dec 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/b93a1206-2c9c-43ac-baeb-150f34dc4089.mp3" length="21823827" type="audio/mpeg"/><itunes:duration>09:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/18131777-030d-4328-b2b3-def6f9799e24/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/18131777-030d-4328-b2b3-def6f9799e24/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/18131777-030d-4328-b2b3-def6f9799e24/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-8dd43871-da98-48e3-bcaf-a51474f48470.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Transforming Cross-Border Shipping: Asendia&apos;s Innovative Solutions for the U.S. Market - Part 2"><podcast:source uri="https://youtu.be/yIoOGuLXOOI"/></podcast:alternateEnclosure></item><item><title>21 part 1: Transforming Cross-Border Shipping: Asendia&apos;s Innovative Solutions for the U.S. Market</title><itunes:title>21 part 1: Transforming Cross-Border Shipping: Asendia&apos;s Innovative Solutions for the U.S. Market</itunes:title><description><![CDATA[<p>In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with <strong>Gerry McGowan, Executive Director US Network for Asendia</strong>, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.</p><p>The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an express option launches 2026 giving global shippers faster 2-day options into the US, and Asendia global subs are already seeing faster 1–3 day delivery and meaningful savings. Optimized for lightweight DTC parcels, the network also brings multiple delivery attempts, lower return costs, and video proof of delivery, with plans to open these domestic options to U.S. shippers soon.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/destination/usa-and-canada">Asendia: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><strong>Gerry McGowan</strong> | <a href="https://www.linkedin.com/in/gerrymcgowan/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.</p><p><strong>Key Takeaways:</strong></p><ul><li> The evolution of e-commerce has significantly altered the necessity of having a dedicated website. </li><li> In today's digital landscape, social media advertising serves as a primary driver of product demand. </li><li> Asendia is developing a diversified carrier network to enhance shipping speed and cost-effectiveness. </li><li> The new solutions being implemented have already demonstrated a substantial reduction in delivery times for packages. </li><li> Increased delivery attempts and video proof of delivery are invaluable enhancements to customer service. </li><li> The transition from traditional postal solutions to modern carriers yields multiple operational advantages. </li></ul><br/>]]></description><content:encoded><![CDATA[<p>In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with <strong>Gerry McGowan, Executive Director US Network for Asendia</strong>, LIVE from PARCEL Forum '25 to talk about big upgrades to Asendia’s U.S. delivery capabilities.</p><p>The conversation highlights a new diversified U.S. carrier network, built to improve speed, reduce costs, and upgrade the final-mile experience. The new Ground Service is live, an express option launches 2026 giving global shippers faster 2-day options into the US, and Asendia global subs are already seeing faster 1–3 day delivery and meaningful savings. Optimized for lightweight DTC parcels, the network also brings multiple delivery attempts, lower return costs, and video proof of delivery, with plans to open these domestic options to U.S. shippers soon.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/destination/usa-and-canada">Asendia: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><strong>Gerry McGowan</strong> | <a href="https://www.linkedin.com/in/gerrymcgowan/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>As an Executive Operations Leader with 20+ years of experience, Gerry has a background spanning supply chain, logistics, and e-commerce. He is well-versed in cost savings strategies, vendor relationship management, and strategic planning. Gerry has leveraged proven success in complex problem-solving and providing strategic solutions to drive operational optimization to global organizations.</p><p><strong>Key Takeaways:</strong></p><ul><li> The evolution of e-commerce has significantly altered the necessity of having a dedicated website. </li><li> In today's digital landscape, social media advertising serves as a primary driver of product demand. </li><li> Asendia is developing a diversified carrier network to enhance shipping speed and cost-effectiveness. </li><li> The new solutions being implemented have already demonstrated a substantial reduction in delivery times for packages. </li><li> Increased delivery attempts and video proof of delivery are invaluable enhancements to customer service. </li><li> The transition from traditional postal solutions to modern carriers yields multiple operational advantages. </li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/transforming-cross-border-shipping-part-1]]></link><guid isPermaLink="false">7a7ce47f-6530-4d8a-be44-e8712cb16641</guid><itunes:image href="https://artwork.captivate.fm/1b31d8a6-af07-41b9-ad63-513e347aa00a/OTB-ep21pt1-COVER.png"/><pubDate>Wed, 03 Dec 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/7a7ce47f-6530-4d8a-be44-e8712cb16641.mp3" length="25094547" type="audio/mpeg"/><itunes:duration>10:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>21</itunes:episode><podcast:episode>21</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/8304679e-9654-4634-a107-22f08fdb7c18/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/8304679e-9654-4634-a107-22f08fdb7c18/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/8304679e-9654-4634-a107-22f08fdb7c18/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-ca7915d9-6328-4d0f-8130-dc4275680449.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Transforming Cross-Border Shipping: Asendia&apos;s Innovative Solutions for the U.S. Market - Part 1"><podcast:source uri="https://youtu.be/J44hYMTpW9k"/></podcast:alternateEnclosure></item><item><title>20 part 2: Data at the Forefront: The Strategic Impact of Parcel Spend Management</title><itunes:title>20 part 2: Data at the Forefront: The Strategic Impact of Parcel Spend Management</itunes:title><description><![CDATA[<p>In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continue their conversation with <strong>Mike McComb, Executive Vice President, Commercial Development at Green Mountain</strong> LIVE from PARCEL Forum '25. Mike shares how top carriers deliver transparency, accuracy, and reliability. The panel delves into how to optimize cross-border shipping, focus on the right SKUs, and improve customer experience while protecting margins.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p>Learn more about this topic:</p><ul><li><a href="https://greenmt.com/">Green Mountain - Conquer the shipping summit</a></li></ul><br/><p>Mike McComb | <a href="https://www.linkedin.com/in/mdmccomb/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>With over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support. </p><p>His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.</p>]]></description><content:encoded><![CDATA[<p>In Part 2 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti continue their conversation with <strong>Mike McComb, Executive Vice President, Commercial Development at Green Mountain</strong> LIVE from PARCEL Forum '25. Mike shares how top carriers deliver transparency, accuracy, and reliability. The panel delves into how to optimize cross-border shipping, focus on the right SKUs, and improve customer experience while protecting margins.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p>Learn more about this topic:</p><ul><li><a href="https://greenmt.com/">Green Mountain - Conquer the shipping summit</a></li></ul><br/><p>Mike McComb | <a href="https://www.linkedin.com/in/mdmccomb/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>With over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support. </p><p>His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/parcel-spend-management-part-2]]></link><guid isPermaLink="false">62d76f19-9df4-4106-bc37-0cd6cc1a7504</guid><itunes:image href="https://artwork.captivate.fm/bc7497c7-b954-41bd-b1f7-92b77b3b3571/OTB-ep20pt2-COVER.jpg"/><pubDate>Wed, 19 Nov 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/62d76f19-9df4-4106-bc37-0cd6cc1a7504.mp3" length="16953747" type="audio/mpeg"/><itunes:duration>07:04</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/f6965ab8-b28d-4195-952b-dd7691f47b38/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/f6965ab8-b28d-4195-952b-dd7691f47b38/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/f6965ab8-b28d-4195-952b-dd7691f47b38/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-ffa137cb-c3f9-41cb-bf67-902a98d32b7d.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Data at the Forefront: The Strategic Impact of Parcel Spend Management - Part 2"><podcast:source uri="https://youtu.be/mTOPSBylMKg"/></podcast:alternateEnclosure></item><item><title>20 part 1: Data at the Forefront: The Strategic Impact of Parcel Spend Management</title><itunes:title>20 part 1: Data at the Forefront: The Strategic Impact of Parcel Spend Management</itunes:title><description><![CDATA[<p>In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with <strong>Mike McComb, Executive Vice President, Commercial Development at Green Mountain</strong> LIVE from PARCEL Forum '25. Mike opens the discussion with how data-driven Parcel Spend Management transforms shipping. From ship-from-store strategies to smarter packaging, learn how large shippers cut costs, speed up delivery, and boost customer experience—all while building stronger carrier partnerships.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p>Learn more about this topic:</p><ul><li><a href="https://greenmt.com/">Green Mountain - Conquer the shipping summit</a></li></ul><br/><p><strong>Mike McComb </strong>| <a href="https://www.linkedin.com/in/mdmccomb/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>With over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support. </p><p>His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.</p>]]></description><content:encoded><![CDATA[<p>In Part 1 of this 2-part miniseries, our co-hosts, Jason Rowland and Nick Agnetti sit down with <strong>Mike McComb, Executive Vice President, Commercial Development at Green Mountain</strong> LIVE from PARCEL Forum '25. Mike opens the discussion with how data-driven Parcel Spend Management transforms shipping. From ship-from-store strategies to smarter packaging, learn how large shippers cut costs, speed up delivery, and boost customer experience—all while building stronger carrier partnerships.</p><p><a href="https://www.asendiausa.com/lp/contact-5" rel="noopener noreferrer" target="_blank">Request a Consultation</a></p><p>Learn more about this topic:</p><ul><li><a href="https://greenmt.com/">Green Mountain - Conquer the shipping summit</a></li></ul><br/><p><strong>Mike McComb </strong>| <a href="https://www.linkedin.com/in/mdmccomb/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>With over 20 years of experience in logistics sales, Mike McComb is passionate about building successful teams and delivering great customer experiences. As the Executive Vice President, Commercial Development, at Green Mountain, Mike lead sales, marketing, sales operations, and demand generation teams in collaborating with large North American enterprises to optimize shipping, maximize profitability, deliver on their customer promises and create ultimate business support. </p><p>His core competencies include supply chain solutions, parcel spend management, sustainable logistics, freight forwarding, small package, multi-modal international transportation, warehousing, fulfillment design, sustainable packaging, SaaS, WMS deployment, e-commerce platform consultancy, and CRM development. Mike has created new logistics services and products that enabled significant revenue growth, and has collaborated or led teams in IT, sales ops, demand generation, marketing, inside sales and client management. He has also published articles on the evolution of e-commerce and omni-channel returns and speaks at industry events about logistics.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/parcel-spend-management-part-1]]></link><guid isPermaLink="false">3d089974-3d82-4cf1-be1d-103b0cbcd6bf</guid><itunes:image href="https://artwork.captivate.fm/20eea14b-c6de-4bb9-ad00-581cb6843a86/OTB-ep20pt1-COVER.jpg"/><pubDate>Wed, 12 Nov 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/3d089974-3d82-4cf1-be1d-103b0cbcd6bf.mp3" length="26355987" type="audio/mpeg"/><itunes:duration>10:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>20</itunes:episode><podcast:episode>20</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/0917d1c3-8e49-4296-ac58-89ca22e247af/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/0917d1c3-8e49-4296-ac58-89ca22e247af/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/0917d1c3-8e49-4296-ac58-89ca22e247af/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-2e0c22ea-7e80-41c1-9d2b-7153d9e72213.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Data at the Forefront: The Strategic Impact of Parcel Spend Management - Part 1"><podcast:source uri="https://youtu.be/qlhRYM0xGBE"/></podcast:alternateEnclosure></item><item><title>19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico</title><itunes:title>19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico</itunes:title><description><![CDATA[<p>In Part 2 of this series, our co-hosts continue their conversation with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President Government Affairs &amp; Client Retention of Asendia USA. They discuss how shipping to Alaska, Hawaii, and Puerto Rico is treated as domestic—eliminating cross-border compliance hurdles—and how International Bridge achieves consistent 2–4 day delivery times.</p><p>This partnership helps retailers expand into overlooked markets, reduce costs, and improve customer experience in these high-potential regions.</p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact/sales">Asendia USA: Request a sales quotation</a></li><li><a href="https://www.myib.com/">Reliable e-Commerce Shipping Solutions | International Bridge</a></li></ul><br/><p>Chas Gorham&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/chas-gorham-52a5868/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Chas Gorham is the Vice President of Sales at International Bridge, where he leads strategic business development and customer acquisition initiatives across the company’s global logistics network. With a deep background in e-commerce, international parcel delivery, and supply chain optimization, Chas plays a pivotal role in helping retailers and logistics partners expand their cross-border reach through innovative and cost-effective shipping solutions.</p><p>Over his career, Chas has earned a reputation for building strong, collaborative partnerships that drive measurable growth and operational excellence. His leadership combines analytical insight with a customer-first approach, aligning International Bridge’s capabilities with the evolving needs of online retailers, marketplace sellers, and fulfillment providers.</p><p>In his role, Chas oversees enterprise sales strategy, market expansion efforts, and the development of tailored logistics programs that simplify international delivery for U.S.-based merchants. His ability to translate complex logistics challenges into practical, results-driven solutions has made him a trusted advisor to some of the most recognizable brands in global e-commerce.</p><p>Tom Foley&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley is the Vice President, Government Affairs &amp; Client Retention for Asendia USA. Tom spent 28 years with the US Postal Service where he spent most of that time involved with international business and the last 9 years at Postal Headquarters in Washington DC. Tom managed many different functions including International Sales, Global Product Management, and international Wholesale account management. Tom started his postal career as a letter carrier in his hometown on Long Island NY.</p><p>Immediately after retirement, Tom joined Globegistics (now part of Asendia USA) where he managed all postal and government relations, contracts, and postal export compliance. Tom has a similar role with Asendia USA but has recently expanded to now include managing the relationships with our wholesale accounts.</p><p>Tom is a US Coast Guard veteran and a graduate of Stockton University. He also attended Robert Morris University in Pittsburgh, studying international business.</p><p>Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) for the past 5 years and is also on the Board of Directors for the Parcel Shippers Association. Tom also regularly attends State Department open meetings as well as the Mailers Technical Advisory Committee meetings.</p><p>Out of the office, Tom enjoys spending his time with his wife and three children, all of whom are either out of college or just starting college. Tom plays golf, swims, and is an avid sports...]]></description><content:encoded><![CDATA[<p>In Part 2 of this series, our co-hosts continue their conversation with Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President Government Affairs &amp; Client Retention of Asendia USA. They discuss how shipping to Alaska, Hawaii, and Puerto Rico is treated as domestic—eliminating cross-border compliance hurdles—and how International Bridge achieves consistent 2–4 day delivery times.</p><p>This partnership helps retailers expand into overlooked markets, reduce costs, and improve customer experience in these high-potential regions.</p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact/sales">Asendia USA: Request a sales quotation</a></li><li><a href="https://www.myib.com/">Reliable e-Commerce Shipping Solutions | International Bridge</a></li></ul><br/><p>Chas Gorham&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/chas-gorham-52a5868/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Chas Gorham is the Vice President of Sales at International Bridge, where he leads strategic business development and customer acquisition initiatives across the company’s global logistics network. With a deep background in e-commerce, international parcel delivery, and supply chain optimization, Chas plays a pivotal role in helping retailers and logistics partners expand their cross-border reach through innovative and cost-effective shipping solutions.</p><p>Over his career, Chas has earned a reputation for building strong, collaborative partnerships that drive measurable growth and operational excellence. His leadership combines analytical insight with a customer-first approach, aligning International Bridge’s capabilities with the evolving needs of online retailers, marketplace sellers, and fulfillment providers.</p><p>In his role, Chas oversees enterprise sales strategy, market expansion efforts, and the development of tailored logistics programs that simplify international delivery for U.S.-based merchants. His ability to translate complex logistics challenges into practical, results-driven solutions has made him a trusted advisor to some of the most recognizable brands in global e-commerce.</p><p>Tom Foley&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley is the Vice President, Government Affairs &amp; Client Retention for Asendia USA. Tom spent 28 years with the US Postal Service where he spent most of that time involved with international business and the last 9 years at Postal Headquarters in Washington DC. Tom managed many different functions including International Sales, Global Product Management, and international Wholesale account management. Tom started his postal career as a letter carrier in his hometown on Long Island NY.</p><p>Immediately after retirement, Tom joined Globegistics (now part of Asendia USA) where he managed all postal and government relations, contracts, and postal export compliance. Tom has a similar role with Asendia USA but has recently expanded to now include managing the relationships with our wholesale accounts.</p><p>Tom is a US Coast Guard veteran and a graduate of Stockton University. He also attended Robert Morris University in Pittsburgh, studying international business.</p><p>Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) for the past 5 years and is also on the Board of Directors for the Parcel Shippers Association. Tom also regularly attends State Department open meetings as well as the Mailers Technical Advisory Committee meetings.</p><p>Out of the office, Tom enjoys spending his time with his wife and three children, all of whom are either out of college or just starting college. Tom plays golf, swims, and is an avid sports fan.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/alaska-hawaii-puerto-rico-part-2]]></link><guid isPermaLink="false">e39faa7c-0032-45fb-b936-e8401eb6f4bc</guid><itunes:image href="https://artwork.captivate.fm/d0cd2fc5-2443-4261-b4d1-dc9b8b3342b9/OTB-ep19-pt2-cover.jpg"/><pubDate>Wed, 05 Nov 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/e39faa7c-0032-45fb-b936-e8401eb6f4bc.mp3" length="21819027" type="audio/mpeg"/><itunes:duration>09:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/e1529e6c-dc2a-432b-8a10-3f83280b3e2b/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/e1529e6c-dc2a-432b-8a10-3f83280b3e2b/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/e1529e6c-dc2a-432b-8a10-3f83280b3e2b/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-16146d93-1c15-4e11-b0c2-f5e418959011.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico - Part 2"><podcast:source uri="https://youtu.be/vZ0hCylwHLM"/></podcast:alternateEnclosure></item><item><title>19 part 1: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico</title><itunes:title>19 part 1: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico</itunes:title><description><![CDATA[<p>In Part 1 of this 2-part series, our hosts sit down with <strong>Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President, Government Affairs &amp; Client Retention of Asendia USA,</strong> <em>LIVE </em>from Parcel Forum '25. The discussion explores how International Bridge delivers cost-effective, reliable shipping solutions to underserved regions like Alaska, Hawaii, and Puerto Rico—offering air service at ground rates. </p><p>Learn how this partnership improves consistency, reduces costs compared to traditional carriers, and taps into the overlooked e-commerce potential of these markets, including Alaska’s $2.1 billion spend.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact/sales">Asendia USA: Request a sales quotation</a></li><li><a href="https://www.myib.com/">Reliable e-Commerce Shipping Solutions | International Bridge</a></li></ul><br/><p><strong>Chas Gorham</strong> | <a href="https://www.linkedin.com/in/chas-gorham-52a5868/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Chas Gorham is the Vice President of Sales at International Bridge, where he leads strategic business development and customer acquisition initiatives across the company’s global logistics network. With a deep background in e-commerce, international parcel delivery, and supply chain optimization, Chas plays a pivotal role in helping retailers and logistics partners expand their cross-border reach through innovative and cost-effective shipping solutions.</p><p>Over his career, Chas has earned a reputation for building strong, collaborative partnerships that drive measurable growth and operational excellence. His leadership combines analytical insight with a customer-first approach, aligning International Bridge’s capabilities with the evolving needs of online retailers, marketplace sellers, and fulfillment providers.</p><p>In his role, Chas oversees enterprise sales strategy, market expansion efforts, and the development of tailored logistics programs that simplify international delivery for U.S.-based merchants. His ability to translate complex logistics challenges into practical, results-driven solutions has made him a trusted advisor to some of the most recognizable brands in global e-commerce.</p><p><strong>Tom Foley </strong>| <a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley is the Vice President, Government Affairs &amp; Client Retention for Asendia USA. Tom spent 28 years with the US Postal Service where he spent most of that time involved with international business and the last 9 years at Postal Headquarters in Washington DC. Tom managed many different functions including International Sales, Global Product Management, and international Wholesale account management. Tom started his postal career as a letter carrier in his hometown on Long Island NY.</p><p>Immediately after retirement, Tom joined Globegistics (now part of Asendia USA) where he managed all postal and government relations, contracts, and postal export compliance. Tom has a similar role with Asendia USA but has recently expanded to now include managing the relationships with our wholesale accounts.</p><p>Tom is a US Coast Guard veteran and a graduate of Stockton University. He also attended Robert Morris University in Pittsburgh, studying international business.</p><p>Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) for the past 5 years and is also on the Board of Directors for the Parcel Shippers Association. Tom also regularly attends State Department open meetings as well as the Mailers Technical Advisory Committee meetings.</p><p>Out of the office, Tom enjoys spending his time with his wife and three children, all of whom are either out of...]]></description><content:encoded><![CDATA[<p>In Part 1 of this 2-part series, our hosts sit down with <strong>Chas Gorham, Vice President, Sales of International Bridge and Tom Foley, Vice President, Government Affairs &amp; Client Retention of Asendia USA,</strong> <em>LIVE </em>from Parcel Forum '25. The discussion explores how International Bridge delivers cost-effective, reliable shipping solutions to underserved regions like Alaska, Hawaii, and Puerto Rico—offering air service at ground rates. </p><p>Learn how this partnership improves consistency, reduces costs compared to traditional carriers, and taps into the overlooked e-commerce potential of these markets, including Alaska’s $2.1 billion spend.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact/sales">Asendia USA: Request a sales quotation</a></li><li><a href="https://www.myib.com/">Reliable e-Commerce Shipping Solutions | International Bridge</a></li></ul><br/><p><strong>Chas Gorham</strong> | <a href="https://www.linkedin.com/in/chas-gorham-52a5868/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Chas Gorham is the Vice President of Sales at International Bridge, where he leads strategic business development and customer acquisition initiatives across the company’s global logistics network. With a deep background in e-commerce, international parcel delivery, and supply chain optimization, Chas plays a pivotal role in helping retailers and logistics partners expand their cross-border reach through innovative and cost-effective shipping solutions.</p><p>Over his career, Chas has earned a reputation for building strong, collaborative partnerships that drive measurable growth and operational excellence. His leadership combines analytical insight with a customer-first approach, aligning International Bridge’s capabilities with the evolving needs of online retailers, marketplace sellers, and fulfillment providers.</p><p>In his role, Chas oversees enterprise sales strategy, market expansion efforts, and the development of tailored logistics programs that simplify international delivery for U.S.-based merchants. His ability to translate complex logistics challenges into practical, results-driven solutions has made him a trusted advisor to some of the most recognizable brands in global e-commerce.</p><p><strong>Tom Foley </strong>| <a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley is the Vice President, Government Affairs &amp; Client Retention for Asendia USA. Tom spent 28 years with the US Postal Service where he spent most of that time involved with international business and the last 9 years at Postal Headquarters in Washington DC. Tom managed many different functions including International Sales, Global Product Management, and international Wholesale account management. Tom started his postal career as a letter carrier in his hometown on Long Island NY.</p><p>Immediately after retirement, Tom joined Globegistics (now part of Asendia USA) where he managed all postal and government relations, contracts, and postal export compliance. Tom has a similar role with Asendia USA but has recently expanded to now include managing the relationships with our wholesale accounts.</p><p>Tom is a US Coast Guard veteran and a graduate of Stockton University. He also attended Robert Morris University in Pittsburgh, studying international business.</p><p>Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) for the past 5 years and is also on the Board of Directors for the Parcel Shippers Association. Tom also regularly attends State Department open meetings as well as the Mailers Technical Advisory Committee meetings.</p><p>Out of the office, Tom enjoys spending his time with his wife and three children, all of whom are either out of college or just starting college. Tom plays golf, swims, and is an avid sports fan.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/alaska-hawaii-puerto-rico-part-1]]></link><guid isPermaLink="false">4443dee7-72c9-41ff-adab-5b27f900b33c</guid><itunes:image href="https://artwork.captivate.fm/a37dbac7-2f7a-43fd-939b-e7271d6c654c/OTB-ep19-pt1-cover.jpg"/><pubDate>Wed, 29 Oct 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/4443dee7-72c9-41ff-adab-5b27f900b33c.mp3" length="24387987" type="audio/mpeg"/><itunes:duration>10:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>19</itunes:episode><podcast:episode>19</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/b2b011ac-e08a-450c-a282-f5feb6007665/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/b2b011ac-e08a-450c-a282-f5feb6007665/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/b2b011ac-e08a-450c-a282-f5feb6007665/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-a021bf1b-c4e1-494b-b24e-9d0d990712b0.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico - Part 1"><podcast:source uri="https://youtu.be/r5w5lgx_xW8"/></podcast:alternateEnclosure></item><item><title>18 part 4: Advancements in e-Commerce Shipping to Mexico</title><itunes:title>18 part 4: Advancements in e-Commerce Shipping to Mexico</itunes:title><description><![CDATA[<p>In the final of this 4-Part series our co-hosts wrap up the conversation with Asendia USA guests <strong>Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager</strong> presenting strong growth opportunities for e-commerce brands, shippers, and 3PLs looking to improve transit times and delivery efficiency into Mexico.</p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li><li><a href="https://www.asendiausa.com/asendia-insights/brazilian-ecommerce-shopper-infographic">The Brazilian e-Commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/brazil-ecommerce-market-insights-infographic">Brazil e-Commerce Market Insights (infographic)</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>In the final of this 4-Part series our co-hosts wrap up the conversation with Asendia USA guests <strong>Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager</strong> presenting strong growth opportunities for e-commerce brands, shippers, and 3PLs looking to improve transit times and delivery efficiency into Mexico.</p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li><li><a href="https://www.asendiausa.com/asendia-insights/brazilian-ecommerce-shopper-infographic">The Brazilian e-Commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/brazil-ecommerce-market-insights-infographic">Brazil e-Commerce Market Insights (infographic)</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ecommerce-shipping-to-mexico-part-4]]></link><guid isPermaLink="false">1f84e3eb-4603-4d3e-a474-8159b1e6a26f</guid><itunes:image href="https://artwork.captivate.fm/5cb62b85-036b-4cd4-9ee7-9b3a23528dfa/OTB-ep18-pt4-cover.jpg"/><pubDate>Wed, 22 Oct 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/1f84e3eb-4603-4d3e-a474-8159b1e6a26f.mp3" length="11648787" type="audio/mpeg"/><itunes:duration>04:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/44e08c7e-9d00-4844-a335-8f6f759a22e4/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/44e08c7e-9d00-4844-a335-8f6f759a22e4/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/44e08c7e-9d00-4844-a335-8f6f759a22e4/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-a053135b-b53f-4314-80be-3acbd073855c.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Advancements in e-Commerce Shipping to Mexico - Part 4"><podcast:source uri="https://youtu.be/O_r_bRHQLgA"/></podcast:alternateEnclosure></item><item><title>UPDATE - Navigating the Canada Post Strike: What e-Tailers Need to Know</title><itunes:title>UPDATE - Navigating the Canada Post Strike: What e-Tailers Need to Know</itunes:title><description><![CDATA[<p>In this special update, co-hosts Nick Agnetti and Jason Rowland with guest Mike Lorentzen, Senior Director Enterprise Sales at Asendia USA, break down the ongoing Canada Post labor disruptions. While a phased reopening is currently underway, delivery backlogs and rolling strikes in certain areas continue to affect shipments. The panel discusses the uncertainty around potential future strikes and alternative shipping solutions to help businesses bypass delays. Listeners will gain practical insights on navigating shipping disruptions, mitigating duties and taxes, and keeping cross-border e-commerce on track despite labor and operational challenges.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Mike Lorentzen</strong> | <a href="https://www.linkedin.com/in/michael-lorentzen/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p><strong>Mike Lorentzen, CSCP</strong>, serves as <strong>Senior Director of Enterprise Sales at Asendia USA</strong>, where he leads strategic initiatives to advance the company’s positioning in the global e-commerce logistics sector. Over the course of his career, Mike has established himself as a results-driven sales and business development executive with deep expertise in cross-border commerce. He combines his logistical insight and enterprise sales acumen to help brands scale internationally, optimizing their operations to better serve customers across borders.</p><p>At Asendia USA, Mike is charged with guiding enterprise-level accounts through complex international shipping challenges, aligning logistics capabilities with revenue goals, and building long-term partnerships grounded in trust and performance. His expertise ensures that customer experience remains competitive and forward-looking. Mike is also active in thought leadership within the global e-commerce space, publishing insights on how trends like country-of-origin disclosure impact profitability and emerging markets affect cross-border growth. </p><p>With a certification in Certified Supply Chain Professional (CSCP) and a demonstrated track record of aligning commercial objectives with operational rigor, Mike continues to drive Asendia’s growth across North American markets and support brands navigating the complexities of international logistics.</p>]]></description><content:encoded><![CDATA[<p>In this special update, co-hosts Nick Agnetti and Jason Rowland with guest Mike Lorentzen, Senior Director Enterprise Sales at Asendia USA, break down the ongoing Canada Post labor disruptions. While a phased reopening is currently underway, delivery backlogs and rolling strikes in certain areas continue to affect shipments. The panel discusses the uncertainty around potential future strikes and alternative shipping solutions to help businesses bypass delays. Listeners will gain practical insights on navigating shipping disruptions, mitigating duties and taxes, and keeping cross-border e-commerce on track despite labor and operational challenges.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Mike Lorentzen</strong> | <a href="https://www.linkedin.com/in/michael-lorentzen/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p><strong>Mike Lorentzen, CSCP</strong>, serves as <strong>Senior Director of Enterprise Sales at Asendia USA</strong>, where he leads strategic initiatives to advance the company’s positioning in the global e-commerce logistics sector. Over the course of his career, Mike has established himself as a results-driven sales and business development executive with deep expertise in cross-border commerce. He combines his logistical insight and enterprise sales acumen to help brands scale internationally, optimizing their operations to better serve customers across borders.</p><p>At Asendia USA, Mike is charged with guiding enterprise-level accounts through complex international shipping challenges, aligning logistics capabilities with revenue goals, and building long-term partnerships grounded in trust and performance. His expertise ensures that customer experience remains competitive and forward-looking. Mike is also active in thought leadership within the global e-commerce space, publishing insights on how trends like country-of-origin disclosure impact profitability and emerging markets affect cross-border growth. </p><p>With a certification in Certified Supply Chain Professional (CSCP) and a demonstrated track record of aligning commercial objectives with operational rigor, Mike continues to drive Asendia’s growth across North American markets and support brands navigating the complexities of international logistics.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/navigating-the-canada-post-strike]]></link><guid isPermaLink="false">8faeb425-102d-434f-a608-43a7b008a326</guid><itunes:image href="https://artwork.captivate.fm/7d9a7a3d-e106-472d-b830-10ec56490470/OTB-CanadaUpdate-10132025-COVER.jpg"/><pubDate>Tue, 14 Oct 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/8faeb425-102d-434f-a608-43a7b008a326.mp3" length="21643548" type="audio/mpeg"/><itunes:duration>14:57</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/4ba4d399-0014-473a-97bd-2eb09b7574ba/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/4ba4d399-0014-473a-97bd-2eb09b7574ba/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/4ba4d399-0014-473a-97bd-2eb09b7574ba/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-4da94cf9-b26e-4d98-b26a-47e1514a9ebb.json" type="application/json+chapters"/></item><item><title>18 part 3: Advancements in e-Commerce Shipping to Mexico</title><itunes:title>18 part 3: Advancements in e-Commerce Shipping to Mexico</itunes:title><description><![CDATA[<p>In Part 3 of this podcast series, our co-hosts continue the conversation with Asendia USA guests <strong>Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager</strong>, break down how our all-ground network through Laredo, TX gives shippers an edge:</p><p>✅ Avoids airport congestion &amp; delays</p><p>✅ Handles products like perfumes &amp; cosmetics without DG restrictions</p><p>✅ Cuts risks of lost parcels</p><p>But it’s not just the network—it’s the team. Our IT, operations, and delivery experience groups work tirelessly behind the scenes  assisting customers.</p><p>Check back next week for the final of this 4-part series. </p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>In Part 3 of this podcast series, our co-hosts continue the conversation with Asendia USA guests <strong>Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager</strong>, break down how our all-ground network through Laredo, TX gives shippers an edge:</p><p>✅ Avoids airport congestion &amp; delays</p><p>✅ Handles products like perfumes &amp; cosmetics without DG restrictions</p><p>✅ Cuts risks of lost parcels</p><p>But it’s not just the network—it’s the team. Our IT, operations, and delivery experience groups work tirelessly behind the scenes  assisting customers.</p><p>Check back next week for the final of this 4-part series. </p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><p>Learn more about this topic:</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ecommerce-shipping-to-mexico-part-3]]></link><guid isPermaLink="false">a944d761-d27c-4a7a-9a00-a422658b151a</guid><itunes:image href="https://artwork.captivate.fm/cb7c3a13-01f9-4d56-84f8-606882f0462b/OTB-ep18-pt3-cover.jpg"/><pubDate>Wed, 08 Oct 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/a944d761-d27c-4a7a-9a00-a422658b151a.mp3" length="17786067" type="audio/mpeg"/><itunes:duration>07:25</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/9e9de4c0-40b1-4f49-bb07-87a11978d0ff/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/9e9de4c0-40b1-4f49-bb07-87a11978d0ff/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/9e9de4c0-40b1-4f49-bb07-87a11978d0ff/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-1115f03d-457b-40ad-82ec-f5b7c845f45e.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Advancements in e-Commerce Shipping to Mexico by Asendia USA- Part 2"><podcast:source uri="https://youtu.be/QJq_lEjyS6s"/></podcast:alternateEnclosure></item><item><title>18 part 2: Advancements in e-Commerce Shipping to Mexico</title><itunes:title>18 part 2: Advancements in e-Commerce Shipping to Mexico</itunes:title><description><![CDATA[<p>In Part 2 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager, the group dives right into why choosing the right customs broker is critical for shipping into Mexico. </p><p>With constant tariff and regulatory changes, the wrong broker can mean:</p><p>❌ Delays</p><p>❌ Confiscated shipments</p><p>❌ Even blacklisting at customs</p><p>Our guests break down Mexico’s RFC tax ID requirement—what it means for shippers, and how Asendia can support clients with both T1 informal and A1 formal clearances to stay compliant and keep parcels moving.</p><p>Bottom line: a compliance-first approach protects your business and your customers.</p><p>Check back next week for part 3 of 4 mini episodes on this must-have service to grow your business further. </p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>In Part 2 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager, the group dives right into why choosing the right customs broker is critical for shipping into Mexico. </p><p>With constant tariff and regulatory changes, the wrong broker can mean:</p><p>❌ Delays</p><p>❌ Confiscated shipments</p><p>❌ Even blacklisting at customs</p><p>Our guests break down Mexico’s RFC tax ID requirement—what it means for shippers, and how Asendia can support clients with both T1 informal and A1 formal clearances to stay compliant and keep parcels moving.</p><p>Bottom line: a compliance-first approach protects your business and your customers.</p><p>Check back next week for part 3 of 4 mini episodes on this must-have service to grow your business further. </p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ecommerce-shipping-to-mexico-part-2]]></link><guid isPermaLink="false">dc3d334c-b60a-48de-b3a2-5f9d09422784</guid><itunes:image href="https://artwork.captivate.fm/8e888ffc-fca2-415c-9e52-0cc5107d335d/OTB-ep18-pt2-cover.jpg"/><pubDate>Wed, 01 Oct 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/dc3d334c-b60a-48de-b3a2-5f9d09422784.mp3" length="31950867" type="audio/mpeg"/><itunes:duration>13:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/6722daf2-3e6b-45d1-9bd6-699cce52fef4/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/6722daf2-3e6b-45d1-9bd6-699cce52fef4/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/6722daf2-3e6b-45d1-9bd6-699cce52fef4/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-0300321b-4426-4bc6-a628-ed721d7268cc.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Advancements in e-Commerce Shipping to Mexico by Asendia USA- Part 2"><podcast:source uri="https://youtu.be/QJq_lEjyS6s"/></podcast:alternateEnclosure></item><item><title>18 part 1: Advancements in e-Commerce Shipping to Mexico</title><itunes:title>18 part 1: Advancements in e-Commerce Shipping to Mexico</itunes:title><description><![CDATA[<p>Asendia USA guests <strong>Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, </strong>and <strong>Michael DiVincenzo, Product Manager</strong>, join our co-hosts for the second time in 2025 to discuss the significant advantages of shipping to Mexico through our Laredo, TX facility. </p><p>What does this mean for Mexico e-commerce shippers?</p><p>✅ Lower trucking costs</p><p>✅ Faster transit by 1–3 days</p><p>✅ Simplified customs clearance (T1 for B2C, A1 for B2B)</p><p>At 10,000 square feet, Asendia USA's Laredo facility is dedicated to direct-to-Mexico parcels, making cross-border e-commerce more efficient than ever.</p><p>Check back next week for part 2 of 4 mini episodes on this must-have service to grow your business further. </p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><br><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>Asendia USA guests <strong>Leslie Foxhoven, Executive Director of Latin America &amp; the Caribbean, </strong>and <strong>Michael DiVincenzo, Product Manager</strong>, join our co-hosts for the second time in 2025 to discuss the significant advantages of shipping to Mexico through our Laredo, TX facility. </p><p>What does this mean for Mexico e-commerce shippers?</p><p>✅ Lower trucking costs</p><p>✅ Faster transit by 1–3 days</p><p>✅ Simplified customs clearance (T1 for B2C, A1 for B2B)</p><p>At 10,000 square feet, Asendia USA's Laredo facility is dedicated to direct-to-Mexico parcels, making cross-border e-commerce more efficient than ever.</p><p>Check back next week for part 2 of 4 mini episodes on this must-have service to grow your business further. </p><p><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book" rel="noopener noreferrer" target="_blank">Click here to download our Mexico e-commerce e-book.</a></p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo</strong>&nbsp;|&nbsp;<a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.</p><br><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/download-mexicos-growing-e-commerce-market-e-book">Download Mexico’s Growing e-Commerce Market e-book</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ecommerce-shipping-to-mexico-part-1]]></link><guid isPermaLink="false">d0e4ff19-c6cd-4a10-bcf7-3cd31c1d6be2</guid><itunes:image href="https://artwork.captivate.fm/e2537901-54af-4b50-bc96-1ff362a1cd07/OTB-ep18-pt1-cover.jpg"/><pubDate>Wed, 24 Sep 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/d0e4ff19-c6cd-4a10-bcf7-3cd31c1d6be2.mp3" length="19128147" type="audio/mpeg"/><itunes:duration>07:58</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>18</itunes:episode><podcast:episode>18</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/23126c5d-a546-40ae-9fb6-79c62605e8e1/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/23126c5d-a546-40ae-9fb6-79c62605e8e1/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/23126c5d-a546-40ae-9fb6-79c62605e8e1/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-db67dd37-38db-4bfa-afbd-4ace3908087d.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="&quot;Advancements in e-Commerce Shipping to Mexico&quot; Part 1 by Asendia USA"><podcast:source uri="https://youtu.be/QR6lSTFyYMk"/></podcast:alternateEnclosure></item><item><title>Recapping Day One of PARCEL Forum &apos;25: Insights and Noteworthy Discussions</title><itunes:title>Recapping Day One of PARCEL Forum &apos;25: Insights and Noteworthy Discussions</itunes:title><description><![CDATA[<p>In this bonus episode, we provide a comprehensive recap of Day 1 of the PARCEL Forum '25, highlighting the significant discussions and insights garnered throughout the day. Our co-hosts, Nick Agnetti and Jason Rowland, delve into the critical conversations surrounding the international logistics industry. Noteworthy discussions included a session with <strong>Mike McComb of Green Mountain Technology</strong>, which illuminated areas for e-commerce providers to enhance their service delivery and accountability to customers, as well<strong> </strong>as insights from<strong> Chas Gorham of International Bridge, and Tom Foley of Asendia USA</strong>, who addressed the complexities of parcel delivery to non-continental United States locations.</p>]]></description><content:encoded><![CDATA[<p>In this bonus episode, we provide a comprehensive recap of Day 1 of the PARCEL Forum '25, highlighting the significant discussions and insights garnered throughout the day. Our co-hosts, Nick Agnetti and Jason Rowland, delve into the critical conversations surrounding the international logistics industry. Noteworthy discussions included a session with <strong>Mike McComb of Green Mountain Technology</strong>, which illuminated areas for e-commerce providers to enhance their service delivery and accountability to customers, as well<strong> </strong>as insights from<strong> Chas Gorham of International Bridge, and Tom Foley of Asendia USA</strong>, who addressed the complexities of parcel delivery to non-continental United States locations.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/parcel-forum-day-one]]></link><guid isPermaLink="false">adf7fc71-207b-4828-96bc-d5c8e36564a5</guid><itunes:image href="https://artwork.captivate.fm/9aa9f6c9-915f-4826-95fe-399a4947b8e6/OTB-New-Episode-Cover-PARCELForum-Day1-2.png"/><pubDate>Wed, 10 Sep 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/adf7fc71-207b-4828-96bc-d5c8e36564a5.mp3" length="10180684" type="audio/mpeg"/><itunes:duration>07:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/a762f64f-26aa-41aa-b195-80e2b9d637d8/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/a762f64f-26aa-41aa-b195-80e2b9d637d8/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/a762f64f-26aa-41aa-b195-80e2b9d637d8/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-fb41be5c-a95f-4708-8886-1c8f24912a9b.json" type="application/json+chapters"/></item><item><title>17 part 2: Unlocking e-Commerce Growth in Mexico – Logistics, Compliance &amp; Innovation</title><itunes:title>17 part 2: Unlocking e-Commerce Growth in Mexico – Logistics, Compliance &amp; Innovation</itunes:title><description><![CDATA[<p>In Part 2 of this mini episode, co-hosts Nick Agnetti and Jason Rowland explore the benefits of Asendia’s Laredo, TX facility for direct, compliant deliveries into Mexico—and how it helps customers avoid common logistics challenges.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>In Part 2 of this mini episode, co-hosts Nick Agnetti and Jason Rowland explore the benefits of Asendia’s Laredo, TX facility for direct, compliant deliveries into Mexico—and how it helps customers avoid common logistics challenges.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/unlocking-ecommerce-growth-in-mexico-part-2]]></link><guid isPermaLink="false">83da48bf-9155-4353-9ed1-46d52a4377f1</guid><itunes:image href="https://artwork.captivate.fm/d50b7be7-6351-45e5-8fd5-f72c24b6d952/FLxV4mWrjboRufMkHcBp7fxY.jpg"/><pubDate>Wed, 09 Jul 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/83da48bf-9155-4353-9ed1-46d52a4377f1.mp3" length="19962387" type="audio/mpeg"/><itunes:duration>08:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/0f495857-ee8b-4fee-814a-081f8c306cb7/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/0f495857-ee8b-4fee-814a-081f8c306cb7/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/0f495857-ee8b-4fee-814a-081f8c306cb7/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-9251eb4f-6323-443f-b587-1395f145d58d.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Unlocking e-Commerce Growth in Mexico – Logistics, Compliance &amp; Innovation - Part 2"><podcast:source uri="https://youtu.be/Vaz44R6P9rY"/></podcast:alternateEnclosure></item><item><title>17 part 1: Unlocking e-Commerce Growth in Mexico – Logistics, Compliance &amp; Innovation</title><itunes:title>17 part 1: Unlocking e-Commerce Growth in Mexico – Logistics, Compliance &amp; Innovation</itunes:title><description><![CDATA[<p>In Part 1 of this mini episode, our co-hosts, <strong>Nick Agnetti</strong> and<strong> Jason Rowland</strong>, dive into Mexico’s fast-growing $44B e-commerce landscape and how Asendia USA’s new Laredo, TX facility is streamlining cross-border logistics. From customs compliance to delivery innovations, learn how we’re helping brands expand efficiently into this dynamic market in under 10 minutes!</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>In Part 1 of this mini episode, our co-hosts, <strong>Nick Agnetti</strong> and<strong> Jason Rowland</strong>, dive into Mexico’s fast-growing $44B e-commerce landscape and how Asendia USA’s new Laredo, TX facility is streamlining cross-border logistics. From customs compliance to delivery innovations, learn how we’re helping brands expand efficiently into this dynamic market in under 10 minutes!</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/unlocking-ecommerce-growth-in-mexico-part-1]]></link><guid isPermaLink="false">b812b77d-b04c-4cb0-be46-f0804c46bd06</guid><itunes:image href="https://artwork.captivate.fm/0fe1ef64-9a5b-4f76-8562-5d02e6e3ffb3/_jH2JI3H1fvxHGddC8oj47Ql.png"/><pubDate>Wed, 02 Jul 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/b812b77d-b04c-4cb0-be46-f0804c46bd06.mp3" length="19749267" type="audio/mpeg"/><itunes:duration>08:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>17</itunes:episode><podcast:episode>17</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/a32e8ecc-6178-456f-91ea-6c2d5fe85ca4/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/a32e8ecc-6178-456f-91ea-6c2d5fe85ca4/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/a32e8ecc-6178-456f-91ea-6c2d5fe85ca4/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-6ab394a7-9110-4069-9618-45a70dd33f3c.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Unlocking e-Commerce Growth in Mexico – Logistics, Compliance &amp; Innovation - Part 1"><podcast:source uri="https://youtu.be/zZEXXilrWHg"/></podcast:alternateEnclosure></item><item><title>16 part 3: The Impact of Global Logistics on the Subscriber Experience</title><itunes:title>16 part 3: The Impact of Global Logistics on the Subscriber Experience</itunes:title><description><![CDATA[<p>In the third and final part of this series, co-hosts Nick Agnetti and Jason Rowland talk with John Roman from BattlBox and John Haji from SubSummit about the most pressing issues facing subscription box businesses today—tariffs and their wide-reaching impact on sourcing, pricing, and sustainability. </p><p>Touching on the recent announcements on reciprocal tariffs, including how brands are reacting, the long-term implications for eCommerce, and why many are taking a "wait and see" approach before passing costs onto consumers.</p><p><strong>You'll hear firsthand insights on:</strong></p><p>- How pricing strategies are shifting in response to new trade dynamics</p><p>- The risk of knee-jerk reactions vs. the power of long-term supplier relationships</p><p>-The real numbers behind cost of goods sold (COGS) and how tariffs could make or break thin-margin businesses</p><p>- The international ripple effects, including new duties on U.S.-made goods bound for Canada</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>John Haji | </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p>His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020.  </p><p>As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.</p><p><strong>John Roman | </strong><a href="https://www.linkedin.com/in/john-roman/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>After leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.</p><p>BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.</p><p>BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.</p><p>In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.</p><p>John currently serves as Chief Executive Officer for BattlBox.</p>]]></description><content:encoded><![CDATA[<p>In the third and final part of this series, co-hosts Nick Agnetti and Jason Rowland talk with John Roman from BattlBox and John Haji from SubSummit about the most pressing issues facing subscription box businesses today—tariffs and their wide-reaching impact on sourcing, pricing, and sustainability. </p><p>Touching on the recent announcements on reciprocal tariffs, including how brands are reacting, the long-term implications for eCommerce, and why many are taking a "wait and see" approach before passing costs onto consumers.</p><p><strong>You'll hear firsthand insights on:</strong></p><p>- How pricing strategies are shifting in response to new trade dynamics</p><p>- The risk of knee-jerk reactions vs. the power of long-term supplier relationships</p><p>-The real numbers behind cost of goods sold (COGS) and how tariffs could make or break thin-margin businesses</p><p>- The international ripple effects, including new duties on U.S.-made goods bound for Canada</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>John Haji | </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p>His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020.  </p><p>As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.</p><p><strong>John Roman | </strong><a href="https://www.linkedin.com/in/john-roman/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>After leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.</p><p>BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.</p><p>BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.</p><p>In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.</p><p>John currently serves as Chief Executive Officer for BattlBox.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/subscriber-experience-part-3]]></link><guid isPermaLink="false">3d7d6b3e-d28b-4f44-8028-916e993cd8d7</guid><itunes:image href="https://artwork.captivate.fm/af4899ad-d43f-45da-b24a-f063c3f6bae1/jIPGEd6cO1TRLQe9RYGORXIL.jpg"/><pubDate>Wed, 14 May 2025 05:00:00 -0500</pubDate><enclosure url="https://episodes.captivate.fm/episode/3d7d6b3e-d28b-4f44-8028-916e993cd8d7.mp3" length="18404033" type="audio/mpeg"/><itunes:duration>12:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/379558ea-3e05-4144-b572-e9db8a8dd05b/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/379558ea-3e05-4144-b572-e9db8a8dd05b/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/379558ea-3e05-4144-b572-e9db8a8dd05b/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-ef18bd24-11d7-4add-a925-15ebf4171d05.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="16 part 3: The Impact of Global Logistics on the Subscriber Experience"><podcast:source uri="https://youtu.be/aExYgZImh8M"/></podcast:alternateEnclosure></item><item><title>16 part 2: The Impact of Global Logistics on the Subscriber Experience</title><itunes:title>16 part 2: The Impact of Global Logistics on the Subscriber Experience</itunes:title><description><![CDATA[<p>Nick Agnetti and Jason Rowland continue their conversation with<strong> John Roman from BattlBox and John Haji from SubSummit </strong>dive deep into the unique logistics and customer experience challenges facing subscription box companies. From the importance of delivery timing and tracking visibility to how post-checkout anxiety impacts churn, the panel shares firsthand insights from years of experience in the subscription space. They explore how expectations differ between traditional eCommerce and subscription models, why synchronized delivery matters for mystery and discovery boxes, and the critical role of DDP (Delivered Duties Paid) in global shipping. Plus, they discuss the power of community in shaping brand loyalty and how transparency can turn shipping hiccups into opportunities for trust.</p><p>Whether you’re launching a subscription box or scaling one globally, this is a must-listen conversation on making the post-purchase experience a competitive advantage.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>John Haji | </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p>His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020.  </p><p>As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.</p><p><strong>John Roman | </strong><a href="https://www.linkedin.com/in/john-roman/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>After leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.</p><p>BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.</p><p>BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.</p><p>In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.</p><p>John currently serves as Chief Executive Officer for BattlBox.</p>]]></description><content:encoded><![CDATA[<p>Nick Agnetti and Jason Rowland continue their conversation with<strong> John Roman from BattlBox and John Haji from SubSummit </strong>dive deep into the unique logistics and customer experience challenges facing subscription box companies. From the importance of delivery timing and tracking visibility to how post-checkout anxiety impacts churn, the panel shares firsthand insights from years of experience in the subscription space. They explore how expectations differ between traditional eCommerce and subscription models, why synchronized delivery matters for mystery and discovery boxes, and the critical role of DDP (Delivered Duties Paid) in global shipping. Plus, they discuss the power of community in shaping brand loyalty and how transparency can turn shipping hiccups into opportunities for trust.</p><p>Whether you’re launching a subscription box or scaling one globally, this is a must-listen conversation on making the post-purchase experience a competitive advantage.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>John Haji | </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p>His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020.  </p><p>As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.</p><p><strong>John Roman | </strong><a href="https://www.linkedin.com/in/john-roman/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>After leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.</p><p>BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.</p><p>BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.</p><p>In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.</p><p>John currently serves as Chief Executive Officer for BattlBox.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/subscriber-experience-part-2]]></link><guid isPermaLink="false">f80d46a5-1068-4bd0-adee-43ec7b5a22fc</guid><itunes:image href="https://artwork.captivate.fm/07fe4f07-1c2c-4ec4-a47a-d89804419b67/x4V_yEc0ekKuBD2UyLsZSocI.jpg"/><pubDate>Wed, 30 Apr 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/0f8f47e2-8a59-40b7-bb8e-1c5b7dc57e6c/OTB-ep16pt2.mp3" length="24294205" type="audio/mpeg"/><itunes:duration>16:50</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/d68e9ffa-fd99-4fc6-8754-b5ecd7d22d6f/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/d68e9ffa-fd99-4fc6-8754-b5ecd7d22d6f/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/d68e9ffa-fd99-4fc6-8754-b5ecd7d22d6f/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-0f8f47e2-8a59-40b7-bb8e-1c5b7dc57e6c.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="16 part 2: The Impact of Global Logistics on the Subscriber Experience"><podcast:source uri="https://youtu.be/Ml312k2JCiQ"/></podcast:alternateEnclosure></item><item><title>16 part 1: The Impact of Global Logistics on the Subscriber Experience</title><itunes:title>16 part 1: The Impact of Global Logistics on the Subscriber Experience</itunes:title><description><![CDATA[<p>Nick Agnetti and Jason Rowland sit down with two pioneers in the subscription space: <strong>John Roman, CEO of BattlBox, and John Haji, co-founder &amp; Head of Partnerships at SubSummit</strong>.</p><p>From BattlBox’s evolution post-acquisition to SubSummit’s massive growth, the conversation dives into how consumer expectations, economic shifts, and logistics challenges are reshaping the subscription model. The guests share insights on customer retention, the impact of Amazon on buyer behavior, and why retail brands like Footlocker are entering the subscription game.</p><p>Tune in for a candid look at what’s working, what’s not, and how to future-proof your subscriber experience in a $3 trillion subscription economy.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>John Haji | </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p>His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020.  </p><p>As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.</p><p><strong>John Roman | </strong><a href="https://www.linkedin.com/in/john-roman/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>After leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.</p><p>BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.</p><p>BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.</p><p>In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.</p><p>John currently serves as Chief Executive Officer for BattlBox.</p>]]></description><content:encoded><![CDATA[<p>Nick Agnetti and Jason Rowland sit down with two pioneers in the subscription space: <strong>John Roman, CEO of BattlBox, and John Haji, co-founder &amp; Head of Partnerships at SubSummit</strong>.</p><p>From BattlBox’s evolution post-acquisition to SubSummit’s massive growth, the conversation dives into how consumer expectations, economic shifts, and logistics challenges are reshaping the subscription model. The guests share insights on customer retention, the impact of Amazon on buyer behavior, and why retail brands like Footlocker are entering the subscription game.</p><p>Tune in for a candid look at what’s working, what’s not, and how to future-proof your subscriber experience in a $3 trillion subscription economy.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>John Haji | </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p>His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020.  </p><p>As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.</p><p><strong>John Roman | </strong><a href="https://www.linkedin.com/in/john-roman/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>After leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.</p><p>BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.</p><p>BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.</p><p>In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.</p><p>John currently serves as Chief Executive Officer for BattlBox.</p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/subscriber-experience]]></link><guid isPermaLink="false">ad999f8d-2b56-46c1-8e07-b72e8b8b4a8c</guid><itunes:image href="https://artwork.captivate.fm/895f7682-5e27-4d15-ab91-07b1e048f23a/4EKDmWr9zDLscs_-YVT9AZwx.jpg"/><pubDate>Wed, 16 Apr 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/05ab0902-7576-423b-bdd3-c2c5b1745cb2/OTB-ep16pt1.mp3" length="32683186" type="audio/mpeg"/><itunes:duration>22:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>16</itunes:episode><podcast:episode>16</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/452928b4-7d80-4c2a-9a4a-522739003293/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/452928b4-7d80-4c2a-9a4a-522739003293/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/452928b4-7d80-4c2a-9a4a-522739003293/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-05ab0902-7576-423b-bdd3-c2c5b1745cb2.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="16 part 1: The Impact of Global Logistics on the Subscriber Experience"><podcast:source uri="https://youtu.be/v15-CzJADlg"/></podcast:alternateEnclosure></item><item><title>15 part 2:  e-Commerce Shipping to Mexico: Opportunities &amp; Challenges</title><itunes:title>15 part 2:  e-Commerce Shipping to Mexico: Opportunities &amp; Challenges</itunes:title><description><![CDATA[<p>Asendia USA guests <strong>Leslie Foxhoven, Executive Director for Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager</strong>, join our co-hosts to discuss the importance of compliance in ensuring smooth customs clearance into Mexico and minimizing potential logistical disruptions. They also cover strategies to help shippers optimize growth in the Mexican market with tailored solutions and strategies for market growth.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven </strong>| <a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo </strong>| <a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA. </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/destination/south-america">Asendia USA: E-commerce and mail delivery to and from South America</a></li><li><a href="https://www.asendiausa.com/asendia-insights/direct-entry-ecommerce-shipping-mexico">Asendia USA Launches Multi-Service Direct Entry Solution for e-Commerce Shipping to Mexico</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>Asendia USA guests <strong>Leslie Foxhoven, Executive Director for Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager</strong>, join our co-hosts to discuss the importance of compliance in ensuring smooth customs clearance into Mexico and minimizing potential logistical disruptions. They also cover strategies to help shippers optimize growth in the Mexican market with tailored solutions and strategies for market growth.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven </strong>| <a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo </strong>| <a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA. </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/destination/south-america">Asendia USA: E-commerce and mail delivery to and from South America</a></li><li><a href="https://www.asendiausa.com/asendia-insights/direct-entry-ecommerce-shipping-mexico">Asendia USA Launches Multi-Service Direct Entry Solution for e-Commerce Shipping to Mexico</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/mexico-shipping-part-2]]></link><guid isPermaLink="false">51554cdc-c953-47e0-aa0c-cd64500b38b6</guid><itunes:image href="https://artwork.captivate.fm/a4970237-b194-464e-8581-2af8babb374a/_1GjE1JRaPOHZlp7bqLiJLfN.jpg"/><pubDate>Wed, 26 Mar 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4bf89824-c82c-4e4e-9ce2-37cb507dc78e/OTB-ep15pt2-Mexico-REV.mp3" length="22888812" type="audio/mpeg"/><itunes:duration>15:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/1e5b3652-1cc5-46f1-9aa0-33c399526ee3/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/1e5b3652-1cc5-46f1-9aa0-33c399526ee3/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/1e5b3652-1cc5-46f1-9aa0-33c399526ee3/index.html" type="text/html"/><podcast:alternateEnclosure type="video/youtube" title="15 part 2:  e-Commerce Shipping to Mexico: Opportunities &amp; Challenges"><podcast:source uri="https://youtu.be/qSsdR8Ppqf8"/></podcast:alternateEnclosure></item><item><title>15 part 1:  e-Commerce Shipping to Mexico: Opportunities &amp; Challenges</title><itunes:title>15 part 1:  e-Commerce Shipping to Mexico: Opportunities &amp; Challenges</itunes:title><description><![CDATA[<p>Featuring Asendia USA guests <strong>Leslie Foxhoven, Executive Director for Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager, </strong>and our co-hosts discuss the opportunities available and challenges for brands and shippers eager to expand their reach into Mexico, the importance of partnering with reliable logistics providers, understanding the evolving e-commerce landscape in Mexico and adopting best practices in shipping, with multiple checkpoints and signature confirmation to enhance delivery security and key tariff considerations for 2025. </p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven | </strong><a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo | </strong><a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA. </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/direct-entry-ecommerce-shipping-mexico">Asendia USA Launches Multi-Service Direct Entry Solution for e-Commerce Shipping to Mexico</a></li><li><a href="https://www.asendiausa.com/destination/south-america">Asendia USA: E-commerce and mail delivery to and from South America</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>Featuring Asendia USA guests <strong>Leslie Foxhoven, Executive Director for Latin America &amp; the Caribbean, and Michael DiVincenzo, Product Manager, </strong>and our co-hosts discuss the opportunities available and challenges for brands and shippers eager to expand their reach into Mexico, the importance of partnering with reliable logistics providers, understanding the evolving e-commerce landscape in Mexico and adopting best practices in shipping, with multiple checkpoints and signature confirmation to enhance delivery security and key tariff considerations for 2025. </p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p><strong>Leslie Foxhoven | </strong><a href="https://www.linkedin.com/in/leslie-foxhoven-6a05b33/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>Leslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.</p><p><strong>Michael DiVincenzo | </strong><a href="https://www.linkedin.com/in/michael-divincenzo-330012253/" rel="noopener noreferrer" target="_blank"><strong>LinkedIn</strong></a></p><p>Michael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA. </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/direct-entry-ecommerce-shipping-mexico">Asendia USA Launches Multi-Service Direct Entry Solution for e-Commerce Shipping to Mexico</a></li><li><a href="https://www.asendiausa.com/destination/south-america">Asendia USA: E-commerce and mail delivery to and from South America</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/mexico-shipping-part-1]]></link><guid isPermaLink="false">a24a793d-a0f0-421a-b573-5815f4ab8b58</guid><itunes:image href="https://artwork.captivate.fm/42b6bc0a-c944-4c25-a154-f94d593d731a/yVNE9uTGQNUWl4L5MtCreQyf.jpg"/><pubDate>Wed, 12 Mar 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/3d5b69ce-7915-4f08-8be2-508f467cf659/OTB-ep15pt1-Mexico-FIN.mp3" length="24464421" type="audio/mpeg"/><itunes:duration>16:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>15</itunes:episode><podcast:episode>15</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/719722fb-4d33-4d24-b0df-08469bc60f8d/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/719722fb-4d33-4d24-b0df-08469bc60f8d/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/719722fb-4d33-4d24-b0df-08469bc60f8d/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-3d5b69ce-7915-4f08-8be2-508f467cf659.json" type="application/json+chapters"/></item><item><title>14: e-Commerce Unpacked: 2024’s Top Lessons &amp; 2025 Strategies</title><itunes:title>14: e-Commerce Unpacked: 2024’s Top Lessons &amp; 2025 Strategies</itunes:title><description><![CDATA[<p>Featuring a "who's who" of e-commerce experts, this episode highlights the most insightful topics from&nbsp;2024: Overcoming Canada shipping challenges and best practices, insights into the subscription box market, simplifying international returns, the critical role of HS codes in international shipping, and key strategies for global e-commerce expansion in 2025.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li><li><a href="https://www.asendiausa.com/asendia-insights/how-to-start-shipping-sub-boxes-internationally">How to Start Shipping Subscription Boxes Internationally</a></li><li><a href="https://www.wcoomd.org/en/topics/nomenclature/overview/what-is-the-harmonized-system.aspx">What is the Harmonized System (HS)?</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li><li><a href="https://www.asendia.com/asendia-insights/press-release-new-strategic-organisation">Asendia announces a new strategic organisation of Asendia Group</a></li></ul><br/><p>Dave Mays, CEO, Broad Reach, an Asendia Company | <a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/canada" rel="noopener noreferrer" target="_blank">ep 02</a></p><p>John Haji, Co-founder and Head of Partnerships, SubSummit | <a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/subbox" rel="noopener noreferrer" target="_blank">ep 05</a></p><p>Helen Scurfield, CEO, Asendia Global Returns | <a href="https://www.linkedin.com/in/helen-scurfield-a996773/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/returns" rel="noopener noreferrer" target="_blank">ep 06</a></p><p>Ari Aloni, e-PAQ Returns Manager | <a href="https://www.linkedin.com/in/arialoni/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/returns" rel="noopener noreferrer" target="_blank">ep 06</a></p><p>Jason Rowland, Risk and Compliance Officer - North America | <a href="https://www.linkedin.com/in/jasonrowland/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/ai-technology-global-shipping" rel="noopener noreferrer" target="_blank">ep 10</a></p><p>Simon Batt, CEO, Asendia | <a href="https://www.linkedin.com/in/simon-batt-3496801/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/global-growth-strategies" rel="noopener noreferrer" target="_blank">ep 12</a></p>]]></description><content:encoded><![CDATA[<p>Featuring a "who's who" of e-commerce experts, this episode highlights the most insightful topics from&nbsp;2024: Overcoming Canada shipping challenges and best practices, insights into the subscription box market, simplifying international returns, the critical role of HS codes in international shipping, and key strategies for global e-commerce expansion in 2025.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li><li><a href="https://www.asendiausa.com/asendia-insights/how-to-start-shipping-sub-boxes-internationally">How to Start Shipping Subscription Boxes Internationally</a></li><li><a href="https://www.wcoomd.org/en/topics/nomenclature/overview/what-is-the-harmonized-system.aspx">What is the Harmonized System (HS)?</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li><li><a href="https://www.asendia.com/asendia-insights/press-release-new-strategic-organisation">Asendia announces a new strategic organisation of Asendia Group</a></li></ul><br/><p>Dave Mays, CEO, Broad Reach, an Asendia Company | <a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/canada" rel="noopener noreferrer" target="_blank">ep 02</a></p><p>John Haji, Co-founder and Head of Partnerships, SubSummit | <a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/subbox" rel="noopener noreferrer" target="_blank">ep 05</a></p><p>Helen Scurfield, CEO, Asendia Global Returns | <a href="https://www.linkedin.com/in/helen-scurfield-a996773/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/returns" rel="noopener noreferrer" target="_blank">ep 06</a></p><p>Ari Aloni, e-PAQ Returns Manager | <a href="https://www.linkedin.com/in/arialoni/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/returns" rel="noopener noreferrer" target="_blank">ep 06</a></p><p>Jason Rowland, Risk and Compliance Officer - North America | <a href="https://www.linkedin.com/in/jasonrowland/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/ai-technology-global-shipping" rel="noopener noreferrer" target="_blank">ep 10</a></p><p>Simon Batt, CEO, Asendia | <a href="https://www.linkedin.com/in/simon-batt-3496801/" rel="noopener noreferrer" target="_blank">LinkedIn</a> | <a href="https://outsidethebox.asendiausa.com/episode/global-growth-strategies" rel="noopener noreferrer" target="_blank">ep 12</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/2024-recap]]></link><guid isPermaLink="false">ea858aaf-d8d6-431a-9d0f-5a98ea25bda1</guid><itunes:image href="https://artwork.captivate.fm/6e39998a-d411-45e5-883c-c55f6d29e849/puCxV-ntnlCF22dPem9RCs_V.jpg"/><pubDate>Wed, 19 Feb 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/239e3fa5-fc1e-48a2-811b-1e356e10552c/Ep-14-2024-Highlights-v2.mp3" length="24028530" type="audio/mpeg"/><itunes:duration>16:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>14</itunes:episode><podcast:episode>14</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/60135618-5da7-4024-aac7-ecf55830040f/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/60135618-5da7-4024-aac7-ecf55830040f/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/60135618-5da7-4024-aac7-ecf55830040f/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-239e3fa5-fc1e-48a2-811b-1e356e10552c.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="14: e-Commerce Unpacked: 2024’s Top Lessons &amp; 2025 Strategies"><podcast:source uri="https://youtu.be/9NW8DS9nzrE"/></podcast:alternateEnclosure></item><item><title>13 part 2: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce</title><itunes:title>13 part 2: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce</itunes:title><description><![CDATA[<p>Featuring special guests <strong>Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs &amp; Client Retention, Asendia USA</strong>, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the discussion underscores the importance of preparedness in logistics during peak periods and examines alternative strategies to mitigate future disruptions. It also highlights the vital role postal services play in the Canadian economy and the significant ripple effects work stoppages have on small and medium enterprises.</p><p>Dave Mays | <a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley | <a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.brdrch.com/">Broad Reach - An Asendia Company</a></li><li><a href="https://www.asendiausa.com/asendia-insights/canada-ecommerce-shipping-alternative">Asendia USA offers Canada e-commerce shipping alternative during peak season strike</a></li><li><a href="https://www.asendiausa.com/asendia-insights/shipping-to-canada-with-asendia-usa">Shipping to Canada with Asendia USA</a></li><li><a href="https://www.asendia.com/service-update/canada-27/11/2024">Canada - Update on strike</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Featuring special guests <strong>Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs &amp; Client Retention, Asendia USA</strong>, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the discussion underscores the importance of preparedness in logistics during peak periods and examines alternative strategies to mitigate future disruptions. It also highlights the vital role postal services play in the Canadian economy and the significant ripple effects work stoppages have on small and medium enterprises.</p><p>Dave Mays | <a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley | <a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.brdrch.com/">Broad Reach - An Asendia Company</a></li><li><a href="https://www.asendiausa.com/asendia-insights/canada-ecommerce-shipping-alternative">Asendia USA offers Canada e-commerce shipping alternative during peak season strike</a></li><li><a href="https://www.asendiausa.com/asendia-insights/shipping-to-canada-with-asendia-usa">Shipping to Canada with Asendia USA</a></li><li><a href="https://www.asendia.com/service-update/canada-27/11/2024">Canada - Update on strike</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/canada-special-edition-part-2]]></link><guid isPermaLink="false">588c47fe-12b2-4109-8842-6d0dae36d355</guid><itunes:image href="https://artwork.captivate.fm/8a684f47-f738-4f99-99bc-6cd23ae908bd/gpi2SKkd6emlbOFjP-9g52MM.jpg"/><pubDate>Wed, 29 Jan 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/2b2a256f-cd49-4cf9-88ae-b73c6ae431e9/OTB-ep13pt2-canada.mp3" length="38401493" type="audio/mpeg"/><itunes:duration>26:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/bb48ff1e-88a0-4823-93c8-5361cd0e5b22/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/bb48ff1e-88a0-4823-93c8-5361cd0e5b22/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/bb48ff1e-88a0-4823-93c8-5361cd0e5b22/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-2b2a256f-cd49-4cf9-88ae-b73c6ae431e9.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="13 part 2: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce"><podcast:source uri="https://youtu.be/d0sFDssCe3M"/></podcast:alternateEnclosure></item><item><title>13 part 1: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce</title><itunes:title>13 part 1: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce</itunes:title><description><![CDATA[<p>Featuring special guests <strong>Dave Mays, CEO Broad Reach, an Asendia company</strong>, and <strong>Tom Foley, Vice President Government Affairs &amp; Client Retention, Asendia USA</strong>, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdown in negotiations between Canada Post and the CUPW, shedding light on the strike's implications for both businesses and consumers. Additionally, the team examines the operational hurdles encountered by logistics firms, leading to substantial delays in millions of parcels during the peak shipping season of 2024.</p><p>Dave Mays  | <a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before.  </p><p>Tom Foley | <a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley is the Vice President, Government Affairs and Customer Retention for Asendia USA. Tom spent 30+ years with the US Postal Service where he spent most of that time involved with international business. Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) and is also on the Board of Directors for the Parcel Shippers Association. </p><p>Learn more about this topic:</p><ul><li><a href="https://www.brdrch.com/">Broad Reach - An Asendia Company</a></li><li><a href="https://www.asendiausa.com/asendia-insights/canada-ecommerce-shipping-alternative">Asendia USA offers Canada e-commerce shipping alternative during peak season strike</a></li><li><a href="https://www.asendiausa.com/global-hotspots">Asendia USA: Global hotspot service updates</a></li><li><a href="https://www.asendiausa.com/asendia-insights/shipping-to-canada-with-asendia-usa">Shipping to Canada with Asendia USA</a></li><li><a href="https://www.asendia.com/service-update/canada-27/11/2024">Canada - Update on strike</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Featuring special guests <strong>Dave Mays, CEO Broad Reach, an Asendia company</strong>, and <strong>Tom Foley, Vice President Government Affairs &amp; Client Retention, Asendia USA</strong>, along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdown in negotiations between Canada Post and the CUPW, shedding light on the strike's implications for both businesses and consumers. Additionally, the team examines the operational hurdles encountered by logistics firms, leading to substantial delays in millions of parcels during the peak shipping season of 2024.</p><p>Dave Mays  | <a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before.  </p><p>Tom Foley | <a href="https://www.linkedin.com/in/tofoley/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Tom Foley is the Vice President, Government Affairs and Customer Retention for Asendia USA. Tom spent 30+ years with the US Postal Service where he spent most of that time involved with international business. Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) and is also on the Board of Directors for the Parcel Shippers Association. </p><p>Learn more about this topic:</p><ul><li><a href="https://www.brdrch.com/">Broad Reach - An Asendia Company</a></li><li><a href="https://www.asendiausa.com/asendia-insights/canada-ecommerce-shipping-alternative">Asendia USA offers Canada e-commerce shipping alternative during peak season strike</a></li><li><a href="https://www.asendiausa.com/global-hotspots">Asendia USA: Global hotspot service updates</a></li><li><a href="https://www.asendiausa.com/asendia-insights/shipping-to-canada-with-asendia-usa">Shipping to Canada with Asendia USA</a></li><li><a href="https://www.asendia.com/service-update/canada-27/11/2024">Canada - Update on strike</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/canada-special-edition-part-1]]></link><guid isPermaLink="false">842c93e2-9997-4eea-b86a-aea317790597</guid><itunes:image href="https://artwork.captivate.fm/55a1b4f3-483c-4d2f-9787-1b4d5e4d6375/fT8_6z1e5OsWbvXzyRWXLK5l.jpg"/><pubDate>Wed, 22 Jan 2025 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/120d5fbd-c0ca-433b-80e7-411aa5e3208e/OTB-ep13pt1-canada.mp3" length="32276310" type="audio/mpeg"/><itunes:duration>22:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>13</itunes:episode><podcast:episode>13</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/1f184c0f-d9fe-468f-b70d-8a1f0949977d/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/1f184c0f-d9fe-468f-b70d-8a1f0949977d/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/1f184c0f-d9fe-468f-b70d-8a1f0949977d/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-120d5fbd-c0ca-433b-80e7-411aa5e3208e.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="13 part 1: Cross-Border Chaos: The 2024 Canada Post Work Stoppage and Its Ripple Effect on e-Commerce"><podcast:source uri="https://youtu.be/tMqkuIO72qw"/></podcast:alternateEnclosure></item><item><title>12 part 2: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025</title><itunes:title>12 part 2: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025</itunes:title><description><![CDATA[<p>With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market.</p><p>They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more!</p><p>About Simon Batt:</p><p>Simon has over 25 years’ experience in the mail & parcels industry, the last 14 in international roles. He started his career in Royal Mail Group, leading teams within operations, e-commerce, marketing, and program management before becoming the International Director for parcels, managing global parcels strategy and relationships for the Group. In 2011, Simon started with GeoPost in Paris as Managing Director (Global Solutions), building new e-commerce logistics solutions in the Asian and US markets, leading export growth strategies in Europe, working on M&A projects, and representing shareholder interests on the Boards of various subsidiaries. Taking on the role of CEO of wnDirect in 2017, he led the company back to profit and merged it with Asendia UK in 2019, with significant investments made in automation, innovation and technology. In 2023, Simon was appointed as the CEO of Asendia worldwide, and is proud to lead the company with over 1,200 colleagues across 18 countries.  </p><p><a href="https://www.linkedin.com/in/simon-batt-3496801/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/asendia-insights/asendia-signed-a-strategic-partnership-with-hubbed">Asendia signed a Strategic Partnership with Hubbed</a></li><li><a href="https://www.asendiausa.com/">Asendia USA: International e-commerce and mail delivery solutions</a></li><li><a href="https://www.asendia.com/en-us/resource/returns-report-2024">Returns Report 2024</a></li><li><a href="https://www.asendia.com/asendia-insights/everything-you-need-to-know-about-global-e-commerce-0">Is your brand ready to go global?</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market.</p><p>They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more!</p><p>About Simon Batt:</p><p>Simon has over 25 years’ experience in the mail & parcels industry, the last 14 in international roles. He started his career in Royal Mail Group, leading teams within operations, e-commerce, marketing, and program management before becoming the International Director for parcels, managing global parcels strategy and relationships for the Group. In 2011, Simon started with GeoPost in Paris as Managing Director (Global Solutions), building new e-commerce logistics solutions in the Asian and US markets, leading export growth strategies in Europe, working on M&A projects, and representing shareholder interests on the Boards of various subsidiaries. Taking on the role of CEO of wnDirect in 2017, he led the company back to profit and merged it with Asendia UK in 2019, with significant investments made in automation, innovation and technology. In 2023, Simon was appointed as the CEO of Asendia worldwide, and is proud to lead the company with over 1,200 colleagues across 18 countries.  </p><p><a href="https://www.linkedin.com/in/simon-batt-3496801/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/asendia-insights/asendia-signed-a-strategic-partnership-with-hubbed">Asendia signed a Strategic Partnership with Hubbed</a></li><li><a href="https://www.asendiausa.com/">Asendia USA: International e-commerce and mail delivery solutions</a></li><li><a href="https://www.asendia.com/en-us/resource/returns-report-2024">Returns Report 2024</a></li><li><a href="https://www.asendia.com/asendia-insights/everything-you-need-to-know-about-global-e-commerce-0">Is your brand ready to go global?</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/global-growth-strategies-pt2]]></link><guid isPermaLink="false">c986c068-1c3f-47f9-97ba-8700c11a0ff7</guid><itunes:image href="https://artwork.captivate.fm/022c8712-cbf8-4c20-8712-6959e994801f/4rvIcEVDU38fNItT3tQsyXK2.jpg"/><pubDate>Mon, 23 Dec 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/34636d61-c590-46d6-828e-d48ff62b991c/OTB-ep12-pt2.mp3" length="37653597" type="audio/mpeg"/><itunes:duration>26:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/7d6ea2ab-cd8b-4fab-9df5-45443062c468/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/7d6ea2ab-cd8b-4fab-9df5-45443062c468/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/7d6ea2ab-cd8b-4fab-9df5-45443062c468/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-34636d61-c590-46d6-828e-d48ff62b991c.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="12 part 2: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025"><podcast:source uri="https://youtu.be/9W2INQFkGIo"/></podcast:alternateEnclosure></item><item><title>12 part 1: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025 -</title><itunes:title>12 part 1: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025 -</itunes:title><description><![CDATA[<p>With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market.</p><p>They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more!</p><p>About Simon Batt:</p><p><a href="https://www.linkedin.com/in/simon-batt-3496801/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-shopper-infographic">The UK E-commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-market-insights-infographic">UK e-Commerce Market Insights (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/canada-ecommerce-network-ddp-solutions-expand">Asendia USA Expands Canada E-commerce Network and DDP Solutions to Meet Growing Demand</a></li><li><a href="https://www.asendiausa.com/asendia-insights/australian-ecommerce-shopper-infographic">The Australian E-commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights">Asendia Insights</a></li><li><a href="https://www.asendia.com/asendia-insights/press-release-new-strategic-organisation#:~:text=Simon%20Batt%20will%20become%20the,new%20role%20from%20August%202023.">Asendia announces a new strategic organisation of Asendia Group</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market.</p><p>They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more!</p><p>About Simon Batt:</p><p><a href="https://www.linkedin.com/in/simon-batt-3496801/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-shopper-infographic">The UK E-commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-market-insights-infographic">UK e-Commerce Market Insights (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/canada-ecommerce-network-ddp-solutions-expand">Asendia USA Expands Canada E-commerce Network and DDP Solutions to Meet Growing Demand</a></li><li><a href="https://www.asendiausa.com/asendia-insights/australian-ecommerce-shopper-infographic">The Australian E-commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights">Asendia Insights</a></li><li><a href="https://www.asendia.com/asendia-insights/press-release-new-strategic-organisation#:~:text=Simon%20Batt%20will%20become%20the,new%20role%20from%20August%202023.">Asendia announces a new strategic organisation of Asendia Group</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/global-growth-strategies]]></link><guid isPermaLink="false">6def9a19-1fcd-4e33-b3af-f59d23d91f32</guid><itunes:image href="https://artwork.captivate.fm/c0872fc7-c31f-47f1-8bec-628aefee23bb/iPBjEZoydojD04dDA7_uM4U9.jpg"/><pubDate>Wed, 11 Dec 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/d6367648-0b23-487b-8e35-d91c24208f20/OTB-ep12-SimonBatt.mp3" length="37867980" type="audio/mpeg"/><itunes:duration>26:15</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>12</itunes:episode><podcast:episode>12</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/f1d88726-ea64-412c-b034-6979a00ac545/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/f1d88726-ea64-412c-b034-6979a00ac545/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/f1d88726-ea64-412c-b034-6979a00ac545/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-d6367648-0b23-487b-8e35-d91c24208f20.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="12 part 1: Unlocking Global Growth: Strategies for US e-Commerce Retailers in 2025 -"><podcast:source uri="https://youtu.be/D3RZ2Vffuu8"/></podcast:alternateEnclosure></item><item><title>11: Rewind: Canada, eh? e-Commerce Strategies for Shipping in Canada</title><itunes:title>11: Rewind: Canada, eh? e-Commerce Strategies for Shipping in Canada</itunes:title><description><![CDATA[<p>With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, our co-hosts John Walsh and Nick Agnetti discuss in depth the nuances of e-commerce shipping to Canada, highlighting the challenges and best practices for US retailers including adapting to evolving customer expectations in terms of delivery experience, managing customs clearance and much more. </p><p>As Canada emerges as the 11th largest e-commerce market globally, this rebroadcast provides valuable insights for retailers looking to expand their reach into this promising territory.</p><p>About Dave Mays:</p><p><a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/shipping-to-canada-with-asendia-usa">Shipping to Canada with Asendia USA</a></li><li><a href="https://www.asendiausa.com/hubfs/Canadian%20E-comm%20Shopper%20-%20infographic%20-%20Asendia%20USA.pdf">Asendia USA Canada e-Commerce Shopper Infographic</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, our co-hosts John Walsh and Nick Agnetti discuss in depth the nuances of e-commerce shipping to Canada, highlighting the challenges and best practices for US retailers including adapting to evolving customer expectations in terms of delivery experience, managing customs clearance and much more. </p><p>As Canada emerges as the 11th largest e-commerce market globally, this rebroadcast provides valuable insights for retailers looking to expand their reach into this promising territory.</p><p>About Dave Mays:</p><p><a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/shipping-to-canada-with-asendia-usa">Shipping to Canada with Asendia USA</a></li><li><a href="https://www.asendiausa.com/hubfs/Canadian%20E-comm%20Shopper%20-%20infographic%20-%20Asendia%20USA.pdf">Asendia USA Canada e-Commerce Shopper Infographic</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/canada-rewind]]></link><guid isPermaLink="false">b8509d97-8cf3-433b-8aaa-fe894ee74674</guid><itunes:image href="https://artwork.captivate.fm/ec782667-c2ea-4331-bdc3-3eb93e8e0c76/Px14hVmhqHiTL7W2pmcNuN1x.jpg"/><pubDate>Wed, 20 Nov 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/15a5dc18-edeb-4d99-8949-d9def2948fc0/OTB-ep11-CanadaRewind.mp3" length="17943360" type="audio/mpeg"/><itunes:duration>12:22</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>11</itunes:episode><podcast:episode>11</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/b9a50647-a1c6-4e76-b289-75a79f94ff91/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/b9a50647-a1c6-4e76-b289-75a79f94ff91/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/b9a50647-a1c6-4e76-b289-75a79f94ff91/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-15a5dc18-edeb-4d99-8949-d9def2948fc0.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="11: Rewind: Canada, eh? e-Commerce Strategies for Shipping in Canada"><podcast:source uri="https://youtu.be/L9L3OFZuz4Y"/></podcast:alternateEnclosure></item><item><title>10 part 2: The Impact of AI Technology with Global e-Commerce Shipping</title><itunes:title>10 part 2: The Impact of AI Technology with Global e-Commerce Shipping</itunes:title><description><![CDATA[<p>With special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America, our co-hosts, John Walsh and Nick Agnetti discuss in Part 2 of this episode  the future of logistics and compliance providing a comprehensive look at how technology is shaping the international shipping industry.</p><p>About Jason Rowland</p><p>Jason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and Risk Programs for Asendia in North America.  </p><p><a href="https://www.linkedin.com/in/jasonrowland/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact/faq">Asendia USA: FAQ | Commonly Asked Questions about Shipping</a></li><li><a href="https://www.asendiausa.com/asendia-insights/customs">Asendia USA: Asendia Insights articles on customs</a></li><li><a href="https://www.asendia.com/parcel-shipping-and-tracking-platforms">Asendia: Shipping, Tracking & Customs Clearance Platforms</a></li><li><a href="https://www.asendiausa.com/">Asendia USA: International e-commerce and mail delivery solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://www.asendiausa.com/contact/sales" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>With special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America, our co-hosts, John Walsh and Nick Agnetti discuss in Part 2 of this episode  the future of logistics and compliance providing a comprehensive look at how technology is shaping the international shipping industry.</p><p>About Jason Rowland</p><p>Jason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and Risk Programs for Asendia in North America.  </p><p><a href="https://www.linkedin.com/in/jasonrowland/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact/faq">Asendia USA: FAQ | Commonly Asked Questions about Shipping</a></li><li><a href="https://www.asendiausa.com/asendia-insights/customs">Asendia USA: Asendia Insights articles on customs</a></li><li><a href="https://www.asendia.com/parcel-shipping-and-tracking-platforms">Asendia: Shipping, Tracking & Customs Clearance Platforms</a></li><li><a href="https://www.asendiausa.com/">Asendia USA: International e-commerce and mail delivery solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://www.asendiausa.com/contact/sales" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ai-technology-global-shipping-part-2]]></link><guid isPermaLink="false">c2280415-cbb5-44f9-b061-16ba67ffa2cf</guid><itunes:image href="https://artwork.captivate.fm/96f45b36-eae9-418b-8318-acbaa0c0267d/bJFM0ySYHHCNlWlK9x665UNH.jpg"/><pubDate>Wed, 30 Oct 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a2cffdcb-4a6d-45fd-ac28-4da378ed6fb6/OTB-ep10pt2-rev-mixdown.mp3" length="25266622" type="audio/mpeg"/><itunes:duration>17:29</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/ba7a28b7-0bfc-44de-a608-0b983e7ab81f/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/ba7a28b7-0bfc-44de-a608-0b983e7ab81f/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/ba7a28b7-0bfc-44de-a608-0b983e7ab81f/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-a2cffdcb-4a6d-45fd-ac28-4da378ed6fb6.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="10 part 2: The Impact of AI Technology with Global e-Commerce Shipping"><podcast:source uri="https://youtu.be/q3afwpMG41A"/></podcast:alternateEnclosure></item><item><title>10 part 1: The Impact of AI Technology with Global e-Commerce Shipping</title><itunes:title>10 part 1: The Impact of AI Technology with Global e-Commerce Shipping</itunes:title><description><![CDATA[<p>Our co-hosts, John Walsh and Nick Agnetti discuss how AI technology impacts HS Codes and how it ties together with Catalog reviews, ICS2, IOSS registration and its effect on global shipping with special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America.</p><p><strong>About Jason Rowland</strong></p><p><a href="https://www.linkedin.com/in/jasonrowland/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/industry/marketplaces">Asendia USA: Marketplaces e-commerce delivery experts</a></li><li><a href="https://www.tsa.gov/for-industry/cargo-screening-program">Cargo Programs | Transportation Security Administration</a></li><li><a href="https://www.asendiausa.com/asendia-insights/dos-and-donts-of-shipping-to-canada">Do’s and Don’ts of Shipping to Canada</a></li><li><a href="https://www.asendiausa.com/asendia-insights/eu-regulatory-changes-2021">New EU Regulatory Changes 2021: Who, what, why, when?</a></li><li><a href="https://www.asendia.com/asendia-insights/ics2-release-1st-march-2023">What has been updated in the latest ICS2 release?</a></li><li><a href="https://www.asendiausa.com/asendia-insights/new-eu-customs-regulations-ics2-and-your-ecommerce-business">New EU Customs Regulations: ICS2 and your e-commerce business</a></li><li><a href="https://www.asendia.com/what-is-ics2">Get ready for critical Security & Safety Changes (ICS2) with Asendia</a></li><li><a href="https://www.asendiausa.com/asendia-insights/minimizing-global-return-to-sender">Minimizing Global “Return to Sender” Issues Due to Restrictions and Customs Requirements</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Our co-hosts, John Walsh and Nick Agnetti discuss how AI technology impacts HS Codes and how it ties together with Catalog reviews, ICS2, IOSS registration and its effect on global shipping with special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America.</p><p><strong>About Jason Rowland</strong></p><p><a href="https://www.linkedin.com/in/jasonrowland/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/industry/marketplaces">Asendia USA: Marketplaces e-commerce delivery experts</a></li><li><a href="https://www.tsa.gov/for-industry/cargo-screening-program">Cargo Programs | Transportation Security Administration</a></li><li><a href="https://www.asendiausa.com/asendia-insights/dos-and-donts-of-shipping-to-canada">Do’s and Don’ts of Shipping to Canada</a></li><li><a href="https://www.asendiausa.com/asendia-insights/eu-regulatory-changes-2021">New EU Regulatory Changes 2021: Who, what, why, when?</a></li><li><a href="https://www.asendia.com/asendia-insights/ics2-release-1st-march-2023">What has been updated in the latest ICS2 release?</a></li><li><a href="https://www.asendiausa.com/asendia-insights/new-eu-customs-regulations-ics2-and-your-ecommerce-business">New EU Customs Regulations: ICS2 and your e-commerce business</a></li><li><a href="https://www.asendia.com/what-is-ics2">Get ready for critical Security & Safety Changes (ICS2) with Asendia</a></li><li><a href="https://www.asendiausa.com/asendia-insights/minimizing-global-return-to-sender">Minimizing Global “Return to Sender” Issues Due to Restrictions and Customs Requirements</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ai-technology-global-shipping]]></link><guid isPermaLink="false">bb492ac5-46f6-4db4-b3de-7d4611e917c6</guid><itunes:image href="https://artwork.captivate.fm/82710be9-c325-4c8c-93b4-f92b0f51f6c2/5Pyn9yhrZ2srUF7SMPYVldrJ.jpg"/><pubDate>Wed, 16 Oct 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/5fda87c7-57d0-4f90-b189-5a19fbdeed6c/OTB-ep10pt1-mixdown.mp3" length="32404264" type="audio/mpeg"/><itunes:duration>22:27</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>10</itunes:episode><podcast:episode>10</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/fef71bff-fe82-4a35-8256-50d37137365d/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/fef71bff-fe82-4a35-8256-50d37137365d/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/fef71bff-fe82-4a35-8256-50d37137365d/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-5fda87c7-57d0-4f90-b189-5a19fbdeed6c.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="10 part 1: The Impact of AI Technology with Global e-Commerce Shipping"><podcast:source uri="https://youtu.be/rARNkd6pa5Q"/></podcast:alternateEnclosure></item><item><title>09: Global e-Commerce Shipping: Preparing for Peak Season</title><itunes:title>09: Global e-Commerce Shipping: Preparing for Peak Season</itunes:title><description><![CDATA[<p>Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/">Asendia USA: International e-commerce and mail delivery solutions</a></li><li><a href="https://www.asendiausa.com/asendia-insights/preparing-for-2023-ecommerce-peak-season">Preparing for 2023 Peak Season</a></li><li><a href="https://www.asendiausa.com/asendia-insights/preparing-peak-season-holiday-shipping">Preparing for Peak Holiday Shipping Season</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/">Asendia USA: International e-commerce and mail delivery solutions</a></li><li><a href="https://www.asendiausa.com/asendia-insights/preparing-for-2023-ecommerce-peak-season">Preparing for 2023 Peak Season</a></li><li><a href="https://www.asendiausa.com/asendia-insights/preparing-peak-season-holiday-shipping">Preparing for Peak Holiday Shipping Season</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/peakseason]]></link><guid isPermaLink="false">e04f583b-557d-4a04-8de8-c4877fef8fe3</guid><itunes:image href="https://artwork.captivate.fm/fbe4dfb9-6000-4ac7-8bf0-5aa35666b3ac/QolycgXPh7p-uUa8EylBCVHn.jpg"/><pubDate>Wed, 18 Sep 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/a5df9de7-7f5e-45a5-8aa5-f89a60853078/OTB-ep09-mixdown.mp3" length="21310414" type="audio/mpeg"/><itunes:duration>17:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>9</itunes:episode><podcast:episode>9</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/f9c80705-6747-453b-96b9-4d31d6cbec55/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/f9c80705-6747-453b-96b9-4d31d6cbec55/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/f9c80705-6747-453b-96b9-4d31d6cbec55/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-a5df9de7-7f5e-45a5-8aa5-f89a60853078.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="09: Global e-Commerce Shipping: Preparing for Peak Season"><podcast:source uri="https://youtu.be/pK3-ikl5dnU"/></podcast:alternateEnclosure></item><item><title>08: Strategies to enhance the global and Canadian delivery experience</title><itunes:title>08: Strategies to enhance the global and Canadian delivery experience</itunes:title><description><![CDATA[<p>Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU &amp; DDP shipping options.</p><p>Learn more about this topic:</p><ul><li><a href="https://outsidethebox.asendiausa.com/episode/returns">Understanding international returns for e-commerce - Outside the Box with Asendia USA</a></li><li><a href="https://www.asendiausa.com/asendia-insights/dos-and-donts-of-shipping-to-canada">Do’s and Don’ts of Shipping to Canada</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li><li><a href="https://www.dpd.com/nl/en/business/predict/">Predict | Your Delivery Experts | DPD</a></li><li><a href="https://www.asendiausa.com/asendia-insights/new-vat-rules-for-eu-ecommerce">Get ready for the new VAT rules for EU e-commerce</a></li><li><a href="https://www.asendiausa.com/asendia-insights/e-commerce-decrease-shopping-cart-abandonment">Decrease Shopping Cart Abandonment from Global Consumers</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU &amp; DDP shipping options.</p><p>Learn more about this topic:</p><ul><li><a href="https://outsidethebox.asendiausa.com/episode/returns">Understanding international returns for e-commerce - Outside the Box with Asendia USA</a></li><li><a href="https://www.asendiausa.com/asendia-insights/dos-and-donts-of-shipping-to-canada">Do’s and Don’ts of Shipping to Canada</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li><li><a href="https://www.dpd.com/nl/en/business/predict/">Predict | Your Delivery Experts | DPD</a></li><li><a href="https://www.asendiausa.com/asendia-insights/new-vat-rules-for-eu-ecommerce">Get ready for the new VAT rules for EU e-commerce</a></li><li><a href="https://www.asendiausa.com/asendia-insights/e-commerce-decrease-shopping-cart-abandonment">Decrease Shopping Cart Abandonment from Global Consumers</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/customer-experience]]></link><guid isPermaLink="false">2eb33cef-dc95-4e04-99df-8df3ec0da69d</guid><itunes:image href="https://artwork.captivate.fm/0015acf2-cc59-4cdb-a1a3-e6032daf9550/0az6x1M_DaGZVVNvmHCMjD5W.jpg"/><pubDate>Wed, 14 Aug 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4e11e8da-b0b3-4e42-a8a6-a6b9fd75688e/OTB-ep08.mp3" length="22954153" type="audio/mpeg"/><itunes:duration>19:04</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>8</itunes:episode><podcast:episode>8</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-4e11e8da-b0b3-4e42-a8a6-a6b9fd75688e.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="08: Strategies to enhance the global and Canadian delivery experience"><podcast:source uri="https://youtu.be/DQVhwJPsvJM"/></podcast:alternateEnclosure></item><item><title>07: DDU vs DDP - How it Impacts the Customer Experience</title><itunes:title>07: DDU vs DDP - How it Impacts the Customer Experience</itunes:title><description><![CDATA[<p>When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/contact/faq">Asendia: Frequently Asked Questions</a></li><li><a href="https://www.dpd.com/nl/en/business/predict/?_gl=1*hck4gh*_ga*Mjc5NjQzODU2LjE3MjEyMTcwODc.*_ga_TLM61EMF0Z*MTcyMTIxNzA4Ny4xLjEuMTcyMTIxNzA5OS4wLjAuMA..*_gcl_au*NzI4NDQwNDQ5LjE3MjEyMTcwODk.">Predict | Your Delivery Experts | DPD</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li><li><a href="https://www.asendiausa.com/e-paq">Asendia USA: e-PAQ by Asendia global parcel and returns solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://www.asendiausa.com/contact/sales" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.com/contact/faq">Asendia: Frequently Asked Questions</a></li><li><a href="https://www.dpd.com/nl/en/business/predict/?_gl=1*hck4gh*_ga*Mjc5NjQzODU2LjE3MjEyMTcwODc.*_ga_TLM61EMF0Z*MTcyMTIxNzA4Ny4xLjEuMTcyMTIxNzA5OS4wLjAuMA..*_gcl_au*NzI4NDQwNDQ5LjE3MjEyMTcwODk.">Predict | Your Delivery Experts | DPD</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li><li><a href="https://www.asendiausa.com/e-paq">Asendia USA: e-PAQ by Asendia global parcel and returns solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://www.asendiausa.com/contact/sales" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/ddu-vs-ddp]]></link><guid isPermaLink="false">7bd2f5f7-d546-4dde-bbe8-74a11078b60d</guid><itunes:image href="https://artwork.captivate.fm/6ad471ae-5dc2-416a-a92c-cd27e3ffd792/x0V8t4a97rc9Yks0AcTNTkb4.jpg"/><pubDate>Wed, 17 Jul 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/c359d8dc-ed27-44bc-af98-c727b44aafe5/OTB-ep07-mixdown.mp3" length="28330982" type="audio/mpeg"/><itunes:duration>19:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>7</itunes:episode><podcast:episode>7</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-c359d8dc-ed27-44bc-af98-c727b44aafe5.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="07: DDU vs DDP - How it Impacts the Customer Experience"><podcast:source uri="https://youtu.be/hMnIcLIsQ4w"/></podcast:alternateEnclosure></item><item><title>Mid-year check in: Stay tuned for new episodes of &quot;Outside the Box with Asendia USA&quot;</title><itunes:title>Mid-year check in: Stay tuned for new episodes of &quot;Outside the Box with Asendia USA&quot;</itunes:title><description><![CDATA[<p>We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th.</p><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/2024midyear]]></link><guid isPermaLink="false">bccd74c6-b73b-40e8-a640-176836302a74</guid><itunes:image href="https://artwork.captivate.fm/532fc465-2f78-407e-a508-79220b2203ea/eZOkRiT90pMBVVmAsJrhpYlF.jpg"/><pubDate>Wed, 10 Jul 2024 09:30:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/04c7eb01-cbb6-4503-a4d2-874e2b4a3a17/OTB-midyear-bonus-mixdown.mp3" length="1597716" type="audio/mpeg"/><itunes:duration>01:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:alternateEnclosure type="video/youtube" title="Mid-year check in: Stay tuned for new episodes of &quot;Outside the Box with Asendia USA&quot;"><podcast:source uri="https://youtu.be/ioPRak3AIOU"/></podcast:alternateEnclosure></item><item><title>06 part 2: Understanding the international returns process for e-commerce businesses</title><itunes:title>06 part 2: Understanding the international returns process for e-commerce businesses</itunes:title><description><![CDATA[<p>Our special guests, <strong>Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA</strong>, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more!</p><p>About Helen Scurfield - <a href="https://www.linkedin.com/in/helen-scurfield-a996773/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market.  </p><p>About Ari Aloni - <a href="https://www.linkedin.com/in/arialoni/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives.  </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact">Asendia USA: Contact us - How can we help you today?</a></li><li><a href="https://www.asendia.com/en-us/resource/returns-report-2024">Returns Report 2024</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/how-much-are-returns-costing-fashion-health-and-beauty-etailers">How much are returns costing fashion, health and beauty e-tailers?</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/returns-opportunities-for-retailers">Returns opportunities for retailers</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Our special guests, <strong>Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA</strong>, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more!</p><p>About Helen Scurfield - <a href="https://www.linkedin.com/in/helen-scurfield-a996773/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market.  </p><p>About Ari Aloni - <a href="https://www.linkedin.com/in/arialoni/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives.  </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/contact">Asendia USA: Contact us - How can we help you today?</a></li><li><a href="https://www.asendia.com/en-us/resource/returns-report-2024">Returns Report 2024</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/how-much-are-returns-costing-fashion-health-and-beauty-etailers">How much are returns costing fashion, health and beauty e-tailers?</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/returns-opportunities-for-retailers">Returns opportunities for retailers</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/returns-part-2]]></link><guid isPermaLink="false">599529e9-69a0-45cd-ab9a-e61dc0bd064c</guid><itunes:image href="https://artwork.captivate.fm/7f949c06-ce81-4b39-8fd6-428c558d4413/CgqZ5WwLLzZ6yWtZJwQJ1I26.jpg"/><pubDate>Wed, 19 Jun 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/ba20656e-4653-4de6-92cd-cad8ff4c4920/OTB-ep06pt2-mixdown.mp3" length="20099479" type="audio/mpeg"/><itunes:duration>16:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/91626204-3b04-4ca3-a76b-2f3a93bda8ee/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/91626204-3b04-4ca3-a76b-2f3a93bda8ee/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/91626204-3b04-4ca3-a76b-2f3a93bda8ee/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-ba20656e-4653-4de6-92cd-cad8ff4c4920.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="06 part 2: Understanding the international returns process for e-commerce businesses"><podcast:source uri="https://youtu.be/9OipxDRdO2o"/></podcast:alternateEnclosure></item><item><title>06 part 1: Understanding the international returns process for e-commerce businesses</title><itunes:title>06 part 1: Understanding the international returns process for e-commerce businesses</itunes:title><description><![CDATA[<p>Our special guests, <strong>Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA</strong>, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.</p><p><strong>About Helen Scurfield - </strong><a href="https://www.linkedin.com/in/helen-scurfield-a996773/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p><strong>About Ari Aloni - </strong><a href="https://www.linkedin.com/in/arialoni/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.co.uk/asendia-insights/how-much-are-returns-costing-fashion-health-and-beauty-etailers">How much are returns costing fashion, health and beauty e-tailers?</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/returns-opportunities-for-retailers">Returns opportunities for retailers</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/charge-or-not-charge-for-returns">To charge or not to charge for returns</a></li><li><a href="https://www.asendia.com/en-us/resource/returns-report-2024">Returns Report 2024</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Our special guests, <strong>Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA</strong>, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers.</p><p><strong>About Helen Scurfield - </strong><a href="https://www.linkedin.com/in/helen-scurfield-a996773/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p><strong>About Ari Aloni - </strong><a href="https://www.linkedin.com/in/arialoni/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendia.co.uk/asendia-insights/how-much-are-returns-costing-fashion-health-and-beauty-etailers">How much are returns costing fashion, health and beauty e-tailers?</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/returns-opportunities-for-retailers">Returns opportunities for retailers</a></li><li><a href="https://www.asendia.co.uk/asendia-insights/charge-or-not-charge-for-returns">To charge or not to charge for returns</a></li><li><a href="https://www.asendia.com/en-us/resource/returns-report-2024">Returns Report 2024</a></li><li><a href="https://www.asendiausa.com/global-returns">e-PAQ Returns by Asendia</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/returns]]></link><guid isPermaLink="false">d4d1e07b-fb1c-4678-961d-172aa99b3468</guid><itunes:image href="https://artwork.captivate.fm/0f1d1651-a9aa-4dcb-9766-d9d0f12842a9/cvDI7r6BKK-3P4KNMIsYbmwt.png"/><pubDate>Wed, 05 Jun 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/0c26d0d8-4896-4d38-845d-d54e7ab5b2ac/OTB-ep06pt1-mixdown.mp3" length="22477278" type="audio/mpeg"/><itunes:duration>18:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>6</itunes:episode><podcast:episode>6</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/ae88c227-29b0-49ae-b06a-0a7a28594b46/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/ae88c227-29b0-49ae-b06a-0a7a28594b46/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/ae88c227-29b0-49ae-b06a-0a7a28594b46/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-0c26d0d8-4896-4d38-845d-d54e7ab5b2ac.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="06 part 1: Understanding the international returns process for e-commerce businesses"><podcast:source uri="https://youtu.be/3dnvVeY4KqM"/></podcast:alternateEnclosure></item><item><title>05 part 2: Do&apos;s and Don&apos;ts of shipping Subscription Boxes from the USA to Canada and internationally</title><itunes:title>05 part 2: Do&apos;s and Don&apos;ts of shipping Subscription Boxes from the USA to Canada and internationally</itunes:title><description><![CDATA[<p>Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!</p><p><strong>About John Haji - </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/about-asendia/asendia-usa-partners/">Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services</a></li><li><a href="https://subsummit.com/annual-report/">Annual Report | SubSummit</a></li><li><a href="https://www.asendiausa.com/asendia-insights/fragrance-subscription-partners-canadian-shipments">US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments</a></li><li><a href="https://subta.com/video/how-to-start-shipping-internationally/">How to Start Shipping Internationally - SUBTA</a></li><li><a href="https://subsummit.com/">Leading Subscription Commerce Conference | SubSummit</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more!</p><p><strong>About John Haji - </strong><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/about-asendia/asendia-usa-partners/">Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services</a></li><li><a href="https://subsummit.com/annual-report/">Annual Report | SubSummit</a></li><li><a href="https://www.asendiausa.com/asendia-insights/fragrance-subscription-partners-canadian-shipments">US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments</a></li><li><a href="https://subta.com/video/how-to-start-shipping-internationally/">How to Start Shipping Internationally - SUBTA</a></li><li><a href="https://subsummit.com/">Leading Subscription Commerce Conference | SubSummit</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/subbox-part-2]]></link><guid isPermaLink="false">246464df-d260-4d5d-9818-ba1d77a2e9ce</guid><itunes:image href="https://artwork.captivate.fm/ed0390b7-04d2-4668-8137-c4c5182a8a7a/8omJWR2FW_iXHgBQ38fnIHUE.jpg"/><pubDate>Wed, 22 May 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/aef1809e-2091-4520-a6fa-a9eb2cb3cc22/OTB-ep05-pt2-mixdown.mp3" length="19453138" type="audio/mpeg"/><itunes:duration>16:08</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/c3b90135-49d1-4550-b395-35d1d2cb484b/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-aef1809e-2091-4520-a6fa-a9eb2cb3cc22.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="05 part 2: Do&apos;s and Don&apos;ts of shipping Subscription Boxes from the USA to Canada and internationally"><podcast:source uri="https://youtu.be/ZO--JKZ8ImI"/></podcast:alternateEnclosure></item><item><title>05 part 1: Do&apos;s and Don&apos;ts of shipping Subscription Boxes from the USA to Canada and internationally</title><itunes:title>05 part 1: Do&apos;s and Don&apos;ts of shipping Subscription Boxes from the USA to Canada and internationally</itunes:title><description><![CDATA[<p>Our special guest, <strong>John Haji, Co-founder and Head of Partnerships, SubSummit</strong>, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!</p><p><strong>About John Haji:</strong></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/about-asendia/asendia-usa-partners/">Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services</a></li><li><a href="https://subsummit.com/annual-report/">Annual Report | SubSummit</a></li><li><a href="https://www.asendiausa.com/asendia-insights/fragrance-subscription-partners-canadian-shipments">US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments</a></li><li><a href="https://subta.com/video/how-to-start-shipping-internationally/">How to Start Shipping Internationally - SUBTA</a></li><li><a href="https://subsummit.com/">Leading Subscription Commerce Conference | SubSummit</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Our special guest, <strong>John Haji, Co-founder and Head of Partnerships, SubSummit</strong>, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more!</p><p><strong>About John Haji:</strong></p><p>John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. </p><p><a href="https://www.linkedin.com/in/john-haji/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/about-asendia/asendia-usa-partners/">Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services</a></li><li><a href="https://subsummit.com/annual-report/">Annual Report | SubSummit</a></li><li><a href="https://www.asendiausa.com/asendia-insights/fragrance-subscription-partners-canadian-shipments">US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments</a></li><li><a href="https://subta.com/video/how-to-start-shipping-internationally/">How to Start Shipping Internationally - SUBTA</a></li><li><a href="https://subsummit.com/">Leading Subscription Commerce Conference | SubSummit</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/subbox]]></link><guid isPermaLink="false">19ca0bbf-aae0-4e83-abe1-4dfdfde312fe</guid><itunes:image href="https://artwork.captivate.fm/8b97819f-69f4-4858-944e-aeb0e1d7c5a5/m9l8ZwWjIDsnfbI8OlsrLrck.jpg"/><pubDate>Wed, 08 May 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9aa963bb-8d91-4442-99f3-3044ab240008/OTB-ep05-pt1-mixdown.mp3" length="19958597" type="audio/mpeg"/><itunes:duration>16:34</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>5</itunes:episode><podcast:episode>5</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/821062ea-e1d7-4bb8-bd3a-6e4c27443cec/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-9aa963bb-8d91-4442-99f3-3044ab240008.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="05 part 1: Do&apos;s and Don&apos;ts of shipping Subscription Boxes from the USA to Canada and internationally"><podcast:source uri="https://youtu.be/XlNybhjeKKA"/></podcast:alternateEnclosure></item><item><title>04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia</title><itunes:title>04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia</itunes:title><description><![CDATA[<p>John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/oceania-ebook">E-commerce in Oceania: what’s driving sales in New Zealand and Australia?</a></li><li><a href="https://www.asendiausa.com/asendia-insights/asendia-oceania-managing-director-explains-emerging-trends-in-e-commerce">Asendia Oceania’s Managing Director explains emerging trends in e-commerce</a></li><li><a href="https://www.asendiausa.com/destination/oceania">Asendia usa: E-commerce and mail delivery to and from Oceania</a></li><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-shopper-infographic">The UK E-commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-market-insights-infographic">UK e-Commerce Market Insights (infographic)</a></li><li><a href="https://www.asendiausa.com/destination/europe/united-kingdom">Asendia USA: Destination United Kingdom</a></li><li><a href="https://www.geopost.com/en/expertise/e-commerce-trends/">Latest e-commerce trends in Europe | Geopost</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank"><strong>Subscribe to our email list</strong></a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank"><strong>Request a consultation</strong></a></p>]]></description><content:encoded><![CDATA[<p>John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/asendia-insights/oceania-ebook">E-commerce in Oceania: what’s driving sales in New Zealand and Australia?</a></li><li><a href="https://www.asendiausa.com/asendia-insights/asendia-oceania-managing-director-explains-emerging-trends-in-e-commerce">Asendia Oceania’s Managing Director explains emerging trends in e-commerce</a></li><li><a href="https://www.asendiausa.com/destination/oceania">Asendia usa: E-commerce and mail delivery to and from Oceania</a></li><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-shopper-infographic">The UK E-commerce Shopper (infographic)</a></li><li><a href="https://www.asendiausa.com/asendia-insights/uk-ecommerce-market-insights-infographic">UK e-Commerce Market Insights (infographic)</a></li><li><a href="https://www.asendiausa.com/destination/europe/united-kingdom">Asendia USA: Destination United Kingdom</a></li><li><a href="https://www.geopost.com/en/expertise/e-commerce-trends/">Latest e-commerce trends in Europe | Geopost</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank"><strong>Subscribe to our email list</strong></a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank"><strong>Request a consultation</strong></a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/cross-border-shipping-uk-australia]]></link><guid isPermaLink="false">baed0ef6-ca7c-4415-af8d-0f25a8232933</guid><itunes:image href="https://artwork.captivate.fm/783c17f3-5168-4981-8ba9-4a43803c9783/cYBTUUdowXkqzgzqzQO3KEf2.jpg"/><pubDate>Wed, 17 Apr 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/15186cff-68f2-402f-bb45-53bd6c0abea5/OTB-ep04-pt2-mixdown.mp3" length="15457352" type="audio/mpeg"/><itunes:duration>10:40</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/f2a68537-d53e-4b3b-858c-66cd942b9e8f/index.html" type="text/html"/><podcast:chapters url="https://transcripts.captivate.fm/chapter-15186cff-68f2-402f-bb45-53bd6c0abea5.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia - Part 2"><podcast:source uri="https://youtu.be/OKRGGisNqNs"/></podcast:alternateEnclosure></item><item><title>04 part 1: Cross-Border Shipping to Key e-Commerce Markets – Canada, UK, and Australia</title><itunes:title>04 part 1: Cross-Border Shipping to Key e-Commerce Markets – Canada, UK, and Australia</itunes:title><description><![CDATA[<p>John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/destination/usa-and-canada">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/top-3-ecommerce-markets]]></link><guid isPermaLink="false">fd55f756-3a8a-469c-adbd-189bd7d85a8a</guid><itunes:image href="https://artwork.captivate.fm/b650ea12-7fac-40c6-a0c9-9f9233ec45a2/UMXgx0k9IamVsbJhJGObYQgl.jpg"/><pubDate>Wed, 03 Apr 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/9b529ae9-7616-4978-8202-66c359ebd204/OTB-ep04-pt1-mixdown.mp3" length="19433858" type="audio/mpeg"/><itunes:duration>13:26</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>4</itunes:episode><podcast:episode>4</podcast:episode><podcast:chapters url="https://transcripts.captivate.fm/chapter-9b529ae9-7616-4978-8202-66c359ebd204.json" type="application/json+chapters"/><podcast:alternateEnclosure type="video/youtube" title="Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia-Part 1"><podcast:source uri="https://youtu.be/VAPPnZ-e1iU"/></podcast:alternateEnclosure></item><item><title>03: Deep Dive into the Cost of International Shipping: Improving the Consumer Experience</title><itunes:title>03: Deep Dive into the Cost of International Shipping: Improving the Consumer Experience</itunes:title><description><![CDATA[<p>John Walsh &amp; Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more!</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/e-paq?_gl=1*1joekiy*_up*MQ..*_ga*MTcyODY3ODk1NC4xNzA3MzU5ODYy*_ga_V86Y2SK59E*MTcwNzM1OTg2MS4xLjEuMTcwNzM1OTkyOC4wLjAuMA..">Asendia USA: e-PAQ by Asendia global parcel and returns solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://www.asendiausa.com/contact/sales" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>John Walsh &amp; Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more!</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/e-paq?_gl=1*1joekiy*_up*MQ..*_ga*MTcyODY3ODk1NC4xNzA3MzU5ODYy*_ga_V86Y2SK59E*MTcwNzM1OTg2MS4xLjEuMTcwNzM1OTkyOC4wLjAuMA..">Asendia USA: e-PAQ by Asendia global parcel and returns solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://www.asendiausa.com/contact/sales" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/costofshipping]]></link><guid isPermaLink="false">9e8e1ade-360f-4fe2-8528-6f4750ece0f5</guid><itunes:image href="https://artwork.captivate.fm/bf470b6d-1afe-4ca5-a19f-8b2956e3efa1/QVZJn4OXy-_9H1HRMjXwEZBo.jpg"/><pubDate>Wed, 13 Mar 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/6184460f-e20f-4384-9c5f-bcd821f7cee7/Q1ep03-CostofIntlShipping-mixdown.mp3" length="14630499" type="audio/mpeg"/><itunes:duration>10:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>3</itunes:episode><podcast:episode>3</podcast:episode><podcast:alternateEnclosure type="video/youtube" title="Improving the Consumer Experience - Deep Dive into the Costs of International Shipping"><podcast:source uri="https://youtu.be/qiND5bDgSS4"/></podcast:alternateEnclosure></item><item><title>02 Part Deux: Canada, eh? e-Commerce Strategies for Shipping between the USA and Canada, and within Canada</title><itunes:title>02 Part Deux: Canada, eh? e-Commerce Strategies for Shipping between the USA and Canada, and within Canada</itunes:title><description><![CDATA[<p>John &amp; Nick continue the conversation with our special guest, <strong>Dave Mays, CEO Broadreach,</strong> an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption. </p><p><strong>About Dave Mays:</strong></p><p>Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before.  </p><p><a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/hubfs/Canadian%20E-comm%20Shopper%20-%20infographic%20-%20Asendia%20USA.pdf">Infographic: Canadian E-comm Shopper </a> - 11/2023</li><li><a href="https://www.brdrch.com/">Broad Reach: We Make Canada Easy</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada?_gl=1*12kw2ha*_up*MQ..*_ga*MTcyODY3ODk1NC4xNzA3MzU5ODYy*_ga_V86Y2SK59E*MTcwNzM1OTg2MS4xLjAuMTcwNzM1OTg2MS4wLjAuMA..">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>John &amp; Nick continue the conversation with our special guest, <strong>Dave Mays, CEO Broadreach,</strong> an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption. </p><p><strong>About Dave Mays:</strong></p><p>Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before.  </p><p><a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/hubfs/Canadian%20E-comm%20Shopper%20-%20infographic%20-%20Asendia%20USA.pdf">Infographic: Canadian E-comm Shopper </a> - 11/2023</li><li><a href="https://www.brdrch.com/">Broad Reach: We Make Canada Easy</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada?_gl=1*12kw2ha*_up*MQ..*_ga*MTcyODY3ODk1NC4xNzA3MzU5ODYy*_ga_V86Y2SK59E*MTcwNzM1OTg2MS4xLjAuMTcwNzM1OTg2MS4wLjAuMA..">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/canadapartdeux]]></link><guid isPermaLink="false">ea5a8bc5-569c-4551-97ae-8fb4c90d6f28</guid><itunes:image href="https://artwork.captivate.fm/e5cea996-7a4d-4dd2-99d9-7d8a4974111e/qFef80vJtzf8RlMSp0xHshwv.jpg"/><pubDate>Wed, 21 Feb 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/fa770900-50d5-4621-ae13-99abbbe40013/Q1ep02pt2-CanadaPartDeux-mixdown.mp3" length="20663294" type="audio/mpeg"/><itunes:duration>14:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>bonus</itunes:episodeType><podcast:transcript url="https://transcripts.captivate.fm/transcript/4eb6cbe4-c9d4-4cd6-b118-f2f08936a096/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/4eb6cbe4-c9d4-4cd6-b118-f2f08936a096/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/4eb6cbe4-c9d4-4cd6-b118-f2f08936a096/index.html" type="text/html"/><podcast:alternateEnclosure type="video/youtube" title="USA to Canada - Seamless Package Deliveries to Customers"><podcast:source uri="https://youtu.be/f-j1fb4jN4M"/></podcast:alternateEnclosure></item><item><title>02: Canada, eh? e-Commerce Strategies for Shipping between the USA and Canada, and within Canada</title><itunes:title>02: Canada, eh? e-Commerce Strategies for Shipping between the USA and Canada, and within Canada</itunes:title><description><![CDATA[<p>With special guest,<strong> Dave Mays, CEO, Broad Reach</strong>, an Asendia company, John &amp; Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself.</p><p><strong>About Dave Mays:</strong></p><p><a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/hubfs/Canadian%20E-comm%20Shopper%20-%20infographic%20-%20Asendia%20USA.pdf">Infographic: Canadian E-comm Shopper </a> - 11/2023</li><li><a href="https://www.brdrch.com/">Broad Reach: We Make Canada Easy</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada?_gl=1*12kw2ha*_up*MQ..*_ga*MTcyODY3ODk1NC4xNzA3MzU5ODYy*_ga_V86Y2SK59E*MTcwNzM1OTg2MS4xLjAuMTcwNzM1OTg2MS4wLjAuMA..">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>With special guest,<strong> Dave Mays, CEO, Broad Reach</strong>, an Asendia company, John &amp; Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself.</p><p><strong>About Dave Mays:</strong></p><p><a href="https://www.linkedin.com/in/dave-mays-787556a0/" rel="noopener noreferrer" target="_blank">LinkedIn</a></p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/hubfs/Canadian%20E-comm%20Shopper%20-%20infographic%20-%20Asendia%20USA.pdf">Infographic: Canadian E-comm Shopper </a> - 11/2023</li><li><a href="https://www.brdrch.com/">Broad Reach: We Make Canada Easy</a></li><li><a href="https://www.asendiausa.com/destination/usa-and-canada?_gl=1*12kw2ha*_up*MQ..*_ga*MTcyODY3ODk1NC4xNzA3MzU5ODYy*_ga_V86Y2SK59E*MTcwNzM1OTg2MS4xLjAuMTcwNzM1OTg2MS4wLjAuMA..">Asendia USA: E-commerce and mail delivery to and from North America</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/canada]]></link><guid isPermaLink="false">1c4d0bcd-2e68-4617-902e-9770a567f9bf</guid><itunes:image href="https://artwork.captivate.fm/0a843db0-8d6f-4c5b-b305-d1bc370efa04/zvyXrEB5vtOBV8lJ9I1C1QT-.jpg"/><pubDate>Wed, 14 Feb 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/4768e4ea-8b48-4acd-8b59-507f7b5d22c6/Q1ep02pt1-Canada-mixdown.mp3" length="25549583" type="audio/mpeg"/><itunes:duration>17:44</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>2</itunes:episode><podcast:episode>2</podcast:episode><podcast:transcript url="https://transcripts.captivate.fm/transcript/e0a767c0-962a-4d85-9c44-c175bad32bbc/transcript.json" type="application/json"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/e0a767c0-962a-4d85-9c44-c175bad32bbc/transcript.srt" type="application/srt" rel="captions"/><podcast:transcript url="https://transcripts.captivate.fm/transcript/e0a767c0-962a-4d85-9c44-c175bad32bbc/index.html" type="text/html"/><podcast:alternateEnclosure type="video/youtube" title="Canada, eh? e-Commerce Strategies for Shipping in Canada"><podcast:source uri="https://youtu.be/-yTJ5Pg0J-o"/></podcast:alternateEnclosure></item><item><title>01: Who is Asendia and what do we do for International e-Commerce Shippers</title><itunes:title>01: Who is Asendia and what do we do for International e-Commerce Shippers</itunes:title><description><![CDATA[<p>In this episode of Outside the Box with Asendia USA, our e-commerce shipping specialists, John Walsh, VP of Sales, and Nicholas Agnetti, Account Executive, share their knowledge and tips on expanding your global footprint further.&nbsp; </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/e-paq?_gl=1*7musyh*_ga*OTM3NDc2NTQwLjE3MDQ5ODYwNjM.*_up*MQ..*_ga_V86Y2SK59E*MTcwNDk4NjA2Mi4xLjAuMTcwNDk4NjA2Mi4wLjAuMA..">Asendia USA: e-PAQ by Asendia global parcel and returns solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>In this episode of Outside the Box with Asendia USA, our e-commerce shipping specialists, John Walsh, VP of Sales, and Nicholas Agnetti, Account Executive, share their knowledge and tips on expanding your global footprint further.&nbsp; </p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com/e-paq?_gl=1*7musyh*_ga*OTM3NDc2NTQwLjE3MDQ5ODYwNjM.*_up*MQ..*_ga_V86Y2SK59E*MTcwNDk4NjA2Mi4xLjAuMTcwNDk4NjA2Mi4wLjAuMA..">Asendia USA: e-PAQ by Asendia global parcel and returns solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/whoisasendia]]></link><guid isPermaLink="false">8bfe9ce2-70ec-4ad8-bf8d-56433b2e75fb</guid><itunes:image href="https://artwork.captivate.fm/8c75045f-6298-4def-91bd-c1fda49f6cc2/jh3xpXUEyuMMRveeA0KWLUxy.jpg"/><pubDate>Wed, 17 Jan 2024 05:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/63d486ad-e331-40eb-96c7-3dc4e846fb6c/Ep01-Intro-redo-mixdown.mp3" length="21098357" type="audio/mpeg"/><itunes:duration>14:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>1</itunes:episode><podcast:episode>1</podcast:episode><podcast:alternateEnclosure type="video/youtube" title="Who is Asendia and what do we do for International e-Commerce Shippers?"><podcast:source uri="https://youtu.be/E9QmEAvmAr8"/></podcast:alternateEnclosure></item><item><title>Coming Soon: Outside the Box with Asendia USA podcast</title><itunes:title>Coming Soon: Outside the Box with Asendia USA podcast</itunes:title><description><![CDATA[<p>Tune in for Asendia USA’s new podcast, “Outside the Box with Asendia USA”, featuring John Walsh, VP of Sales, and Nick Agnetti, Account Executive. The co-hosts will be discussing various topics regarding e-commerce, logistics, and sustainability best practices. Designed for online retailers, Asendia USA’s podcast will release monthly educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com">Asendia USA: International e-commerce and mail delivery solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></description><content:encoded><![CDATA[<p>Tune in for Asendia USA’s new podcast, “Outside the Box with Asendia USA”, featuring John Walsh, VP of Sales, and Nick Agnetti, Account Executive. The co-hosts will be discussing various topics regarding e-commerce, logistics, and sustainability best practices. Designed for online retailers, Asendia USA’s podcast will release monthly educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint.</p><p>Learn more about this topic:</p><ul><li><a href="https://www.asendiausa.com">Asendia USA: International e-commerce and mail delivery solutions</a></li></ul><br/><p><a href="https://shipping.asendiausa.com/asendia-usa-podcast/" rel="noopener noreferrer" target="_blank">Subscribe to our email list</a></p><p><a href="https://shipping.asendiausa.com/scale-your-business/" rel="noopener noreferrer" target="_blank">Request a consultation</a></p>]]></content:encoded><link><![CDATA[https://outsidethebox.asendiausa.com/episode/trailer]]></link><guid isPermaLink="false">fc31adb6-a957-4b05-8e3c-b6cb69be7867</guid><itunes:image href="https://artwork.captivate.fm/1079c401-ee51-47c0-a24f-5210fa2c23c1/kL8ZV3cJc6uHZhuGBLrYg7AJ.jpg"/><pubDate>Tue, 16 Jan 2024 08:00:00 -0500</pubDate><enclosure url="https://podcasts.captivate.fm/media/139e80b2-07e8-460b-93d6-b75a0c933ca7/OTB-TeaserTrailer-mixdown.mp3" length="1092644" type="audio/mpeg"/><itunes:duration>00:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>trailer</itunes:episodeType><podcast:alternateEnclosure type="video/youtube" title="Coming January 17: Outside the Box with Asendia USA podcast"><podcast:source uri="https://youtu.be/hfXJNzQMCKw"/></podcast:alternateEnclosure></item></channel></rss>