<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/real-talk-with-eco/" rel="self" type="application/rss+xml"/><title><![CDATA[Real Talk with ECO]]></title><podcast:guid>6362a0a9-1ba2-5b36-9510-a4555385fa4d</podcast:guid><lastBuildDate>Sun, 12 Oct 2025 09:36:29 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2020 \ An ECO Production \ Copyright EC Outsourcing Ltd]]></copyright><managingEditor>ECO</managingEditor><itunes:summary><![CDATA[Exploring real-life within a vibrant, disruptive and industry-leading contact centre and the mindset needed to be a success.]]></itunes:summary><image><url>https://artwork.captivate.fm/6426f842-3cba-4586-a04e-94e9790f7b1a/-3vs-stjt2jxu9dh84dbfuab.png</url><title>Real Talk with ECO</title><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link></image><itunes:image href="https://artwork.captivate.fm/6426f842-3cba-4586-a04e-94e9790f7b1a/-3vs-stjt2jxu9dh84dbfuab.png"/><itunes:owner><itunes:name>ECO</itunes:name></itunes:owner><itunes:author>ECO</itunes:author><description>Exploring real-life within a vibrant, disruptive and industry-leading contact centre and the mindset needed to be a success.</description><link>https://www.ecoutsourcing.co.uk</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[Exploring real life within a vibrant outsourcing contact centre and the mindset needed to succeed!]]></itunes:subtitle><itunes:explicit>true</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><itunes:category text="Education"><itunes:category text="Self-Improvement"/></itunes:category><itunes:category text="Health &amp; Fitness"><itunes:category text="Mental Health"/></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>Setting Goals with Former Premier League Footballer Matt Piper</title><itunes:title>Setting Goals with Former Premier League Footballer Matt Piper</itunes:title><description><![CDATA[<p>In episode 10, Phil sat down with former Leicester City and Sunderland AFC star Matt Piper.</p><p>Matt and Phil chat about his early early career in professional football which was cut short due to injury, his battle with addiction and mental health issues and his recovery.</p><p>Matt now heads up a fantastic football and sports academy based in Leicester, offering young people with ambitions of playing or coaching professionally a path way to achieve their goals.</p>]]></description><content:encoded><![CDATA[<p>In episode 10, Phil sat down with former Leicester City and Sunderland AFC star Matt Piper.</p><p>Matt and Phil chat about his early early career in professional football which was cut short due to injury, his battle with addiction and mental health issues and his recovery.</p><p>Matt now heads up a fantastic football and sports academy based in Leicester, offering young people with ambitions of playing or coaching professionally a path way to achieve their goals.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">8700c08a-3ede-43c8-b729-b965f5ef8a4d</guid><itunes:image href="https://artwork.captivate.fm/7826fd79-4a41-4627-ad93-cdbea6c1e961/pu-zrwfcysgsmamhd2jpff0p.png"/><pubDate>Fri, 11 Dec 2020 18:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/04e6e526-96c3-4b2c-bb73-f1c84240e80f/matt-piper-master-converted.mp3" length="41896924" type="audio/mpeg"/><itunes:duration>43:39</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>10</itunes:episode><itunes:season>1</itunes:season><podcast:episode>10</podcast:episode><podcast:season>1</podcast:season></item><item><title>Flying High with Newcastle Eagles Star Drew Lasker</title><itunes:title>Flying High with Newcastle Eagles Star Drew Lasker</itunes:title><description><![CDATA[<p>In this episode, Phil caught up with BBL and Newcastle Eagles guard, and owner of Train Harder 21 Drew Lasker.</p><p>Drew and Phil chat about his early life in the USA, Germany and his move to the BBL 16 years ago.</p><p>How he maintains an elite level of both fitness and mindset, which has seen him pick up 9 Titles in his profession career.</p>]]></description><content:encoded><![CDATA[<p>In this episode, Phil caught up with BBL and Newcastle Eagles guard, and owner of Train Harder 21 Drew Lasker.</p><p>Drew and Phil chat about his early life in the USA, Germany and his move to the BBL 16 years ago.</p><p>How he maintains an elite level of both fitness and mindset, which has seen him pick up 9 Titles in his profession career.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">2b7165ae-3700-4dce-ae42-755f2ff9cd62</guid><itunes:image href="https://artwork.captivate.fm/50006039-0934-4255-9436-eb976e6f0d4c/5fdsrfvxwqnt3oskzmdpxx43.png"/><pubDate>Wed, 18 Nov 2020 15:26:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/371c851d-d00d-4566-b42d-cd92d41d1c1d/drew-lasker-15.mp3" length="34287977" type="audio/mpeg"/><itunes:duration>35:43</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>9</itunes:episode><itunes:season>1</itunes:season><podcast:episode>9</podcast:episode><podcast:season>1</podcast:season></item><item><title>From Marine To A Life In Lycra with Ron Harris, Personal Trainer</title><itunes:title>From Marine To A Life In Lycra with Ron Harris, Personal Trainer</itunes:title><description><![CDATA[<p>In this episode, Phil is joined by Bidford On Avons finest ex marine personal trainer Ron Harris.</p><p>ECO have brought Ron on board to help with supporting our work from home staff with online fitness sessions to improve mind and body.</p><p>Ron talks us through his journey from the marines to civilian life as a personal trainer.</p>]]></description><content:encoded><![CDATA[<p>In this episode, Phil is joined by Bidford On Avons finest ex marine personal trainer Ron Harris.</p><p>ECO have brought Ron on board to help with supporting our work from home staff with online fitness sessions to improve mind and body.</p><p>Ron talks us through his journey from the marines to civilian life as a personal trainer.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">95b16f5a-cbad-4d19-b500-c5ccf3c2daa0</guid><itunes:image href="https://artwork.captivate.fm/273b6fe6-84ca-4d46-bf23-4ef6d6db47e8/fsln-yqb1oigelmmwhdzkkk-.png"/><pubDate>Mon, 09 Nov 2020 07:30:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/8401e9fb-b1bf-4792-93dd-f0f470d5257d/ron-master-06-11-2020-18.mp3" length="23469522" type="audio/mpeg"/><itunes:duration>24:27</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>8</itunes:episode><itunes:season>1</itunes:season><podcast:episode>8</podcast:episode><podcast:season>1</podcast:season></item><item><title>A Fighter Who Takes Chances with Bellator Athlete and MMA Star Cal &apos;Pacino&apos; Ellenor</title><itunes:title>A Fighter Who Takes Chances with Bellator Athlete and MMA Star Cal &apos;Pacino&apos; Ellenor</itunes:title><description><![CDATA[<p>In this very special episode of Real Talk, Phil sat down with Bellator Athlete, Sunderland native and family man; Cal 'Pacino' Ellenor.</p><p>Covering his career to date, his start in boxing, school life, all the way through to his hopes for future success and claiming a bellator title.</p><p>"So much wisdom and passion from Cal, really enjoyed this one!"</p>]]></description><content:encoded><![CDATA[<p>In this very special episode of Real Talk, Phil sat down with Bellator Athlete, Sunderland native and family man; Cal 'Pacino' Ellenor.</p><p>Covering his career to date, his start in boxing, school life, all the way through to his hopes for future success and claiming a bellator title.</p><p>"So much wisdom and passion from Cal, really enjoyed this one!"</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">3d3f813b-e1d1-4df3-9694-c0c9db07aa8e</guid><itunes:image href="https://artwork.captivate.fm/eb000dc3-515f-464f-8e10-550317ff1f0f/uxxmhdn0mgkmgey3pt4djcn9.png"/><pubDate>Sun, 08 Nov 2020 16:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/ee42e26e-2310-424d-a35f-462f501bf7f0/call-pacino-ellenor-converted.mp3" length="48982586" type="audio/mpeg"/><itunes:duration>51:01</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>7</itunes:episode><itunes:season>1</itunes:season><podcast:episode>7</podcast:episode><podcast:season>1</podcast:season></item><item><title>I&apos;m Just Going To Go For It with Paul Binyon</title><itunes:title>I&apos;m Just Going To Go For It with Paul Binyon</itunes:title><description><![CDATA[<p>In this episode, Phil caught up with Quality Administrator from our Boldon Office; Paul Binyon. Paul shares his love for music, his journey with ECO and his thoughts on The Beatles!</p>]]></description><content:encoded><![CDATA[<p>In this episode, Phil caught up with Quality Administrator from our Boldon Office; Paul Binyon. Paul shares his love for music, his journey with ECO and his thoughts on The Beatles!</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">b0d405df-78e8-43f6-a9f1-6693eab5e3c3</guid><itunes:image href="https://artwork.captivate.fm/f7c740f6-bb47-4e3c-96d4-165603bbd0ee/qqso6yccp7ysm8uhsa1p0bhm.png"/><pubDate>Mon, 19 Oct 2020 08:55:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/a0628f92-448c-4584-9fd9-d1ce74cd6e49/podcast-master-realtalk-13-10-2020-14.mp3" length="27255396" type="audio/mpeg"/><itunes:duration>28:23</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>6</itunes:episode><itunes:season>1</itunes:season><podcast:episode>6</podcast:episode><podcast:season>1</podcast:season></item><item><title>I&apos;m What They Call A Dee Dah with Jade Sharpe</title><itunes:title>I&apos;m What They Call A Dee Dah with Jade Sharpe</itunes:title><description><![CDATA[<p>Episode 5, Phil had a chat with Recruitment Officer, Green Peace Campaigner and President of The Pineapple on Pizza Society, Jade Sharpe. </p><p>They chatted about her working with Greenpeace, joining ECO, Mental Health and how music helps her unwind and switch off from the day.</p>]]></description><content:encoded><![CDATA[<p>Episode 5, Phil had a chat with Recruitment Officer, Green Peace Campaigner and President of The Pineapple on Pizza Society, Jade Sharpe. </p><p>They chatted about her working with Greenpeace, joining ECO, Mental Health and how music helps her unwind and switch off from the day.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">c89816bf-b1c1-4923-98c3-cc3cd9dbd6c9</guid><itunes:image href="https://artwork.captivate.fm/b3a2f014-1e6d-4ac7-b141-8e0d5bc9bf2c/bqkbfy0xsukax9ex4o7qrbdn.png"/><pubDate>Fri, 09 Oct 2020 17:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/aa50f327-ef20-456e-af3d-7b266d85902b/podcast-master-realtalk-09-10-2020-16.mp3" length="25946766" type="audio/mpeg"/><itunes:duration>27:02</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:season>1</itunes:season><podcast:episode>5</podcast:episode><podcast:season>1</podcast:season></item><item><title>Sounding Like Farmers with Hollie Short</title><itunes:title>Sounding Like Farmers with Hollie Short</itunes:title><description><![CDATA[<p>Episode 4, Phil chatted with Hollie Short, a proper Derbyshire girl, compliance manager, and dog mother! Catching up about Covid guidelines and how things differ in the North East vs South Yorkshire. Hollie shares her personal thoughts about dealing with lockdown and dealing with the Geordie accent!</p>]]></description><content:encoded><![CDATA[<p>Episode 4, Phil chatted with Hollie Short, a proper Derbyshire girl, compliance manager, and dog mother! Catching up about Covid guidelines and how things differ in the North East vs South Yorkshire. Hollie shares her personal thoughts about dealing with lockdown and dealing with the Geordie accent!</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">08287dc8-5ba3-4baa-813d-1db2016b374e</guid><itunes:image href="https://artwork.captivate.fm/f81d8637-e877-4bf5-a738-f0a955fa40ea/f86shastir-0jzclrfjpshoy.png"/><pubDate>Fri, 02 Oct 2020 16:48:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/f3ffa186-08c1-48ef-a3f7-12f21490b156/episode04-hollie-short-converted.mp3" length="28883765" type="audio/mpeg"/><itunes:duration>30:05</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>4</itunes:episode><itunes:season>1</itunes:season><podcast:episode>4</podcast:episode><podcast:season>1</podcast:season></item><item><title>A Massive Learning Curve with Nikki Welsh</title><itunes:title>A Massive Learning Curve with Nikki Welsh</itunes:title><description><![CDATA[<p>In our third episode, I sat down with Nikki Welsh, head of HR, Hebburn Native, and an all-round good egg. Covid19 has defined 2020 and affected Nikki professionally as well as personally so we spoke about how she's dealt with the challenges and taken advantage of the opportunities it's presented.</p>]]></description><content:encoded><![CDATA[<p>In our third episode, I sat down with Nikki Welsh, head of HR, Hebburn Native, and an all-round good egg. Covid19 has defined 2020 and affected Nikki professionally as well as personally so we spoke about how she's dealt with the challenges and taken advantage of the opportunities it's presented.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">3531be93-3990-4279-8932-f78719606b72</guid><itunes:image href="https://artwork.captivate.fm/2e0e1087-737d-4357-93d6-a88afe18e68b/gspzcdvbisd3i1tx0nhe7tkv.png"/><pubDate>Mon, 21 Sep 2020 20:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/01d621bd-2748-4d64-9e18-dc8dd9e283a9/podcast-master-intro-21-09-2020-18.mp3" length="18222462" type="audio/mpeg"/><itunes:duration>18:59</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>3</itunes:episode><itunes:season>1</itunes:season><podcast:episode>3</podcast:episode><podcast:season>1</podcast:season></item><item><title>More Work Over No Work with Emily Brand</title><itunes:title>More Work Over No Work with Emily Brand</itunes:title><description><![CDATA[<p>In our second episode, Phil sat down with Emily Brand, another Sunderland native, marketing exec, and family girl. They chatted about Emilys career following her graduation from University studying Events Management, how she progressed through her career to date and her take on self development.</p>]]></description><content:encoded><![CDATA[<p>In our second episode, Phil sat down with Emily Brand, another Sunderland native, marketing exec, and family girl. They chatted about Emilys career following her graduation from University studying Events Management, how she progressed through her career to date and her take on self development.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">12c513e4-8b79-49e8-837d-d80200e0bf51</guid><itunes:image href="https://artwork.captivate.fm/339c56e2-436b-475f-9074-c7878a5001c0/jg60hb4it3iv7fwpnnnzzcql.png"/><pubDate>Mon, 21 Sep 2020 20:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/13ecd359-ee78-46ef-b65d-54d7b9c4b987/podcast-master-intro-20-09-2020-12.mp3" length="16478736" type="audio/mpeg"/><itunes:duration>17:10</itunes:duration><itunes:explicit>true</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><itunes:season>1</itunes:season><podcast:episode>2</podcast:episode><podcast:season>1</podcast:season></item><item><title>Taking A Breath with Mark Crawford</title><itunes:title>Taking A Breath with Mark Crawford</itunes:title><description><![CDATA[<p>In our first episode, Phil had a chat with Mark Crawford, Sunderland native, and ECO superstar. Mark shares his story about joining ECO, how he deals with the down days, and what keeps him with the business.</p>]]></description><content:encoded><![CDATA[<p>In our first episode, Phil had a chat with Mark Crawford, Sunderland native, and ECO superstar. Mark shares his story about joining ECO, how he deals with the down days, and what keeps him with the business.</p>]]></content:encoded><link><![CDATA[https://www.ecoutsourcing.co.uk]]></link><guid isPermaLink="false">fd9ed6e9-0355-4803-a8ed-ade328036a2c</guid><itunes:image href="https://artwork.captivate.fm/45e42283-04b8-49dd-953b-24117bc3ae0c/oegn-qjqot9jb76b9dr79kxz.png"/><pubDate>Mon, 21 Sep 2020 20:00:00 +0100</pubDate><enclosure url="https://podcasts.captivate.fm/media/2e8070a5-00de-443c-ac8a-0c84b5075784/podcast-master-intro-18-09-2020-14.mp3" length="14671899" type="audio/mpeg"/><itunes:duration>15:17</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><itunes:season>1</itunes:season><podcast:episode>1</podcast:episode><podcast:season>1</podcast:season><itunes:summary>In our first episode, Phil had a chat with Mark Crawford, Sunderland native, and ECO superstar. Mark shares his story about joining ECO, how he deals with the down days, and what keeps him with the business.</itunes:summary></item></channel></rss>