Rising Stars Podcast

QSR Delivery Done Right: Labeling, Scales & a Big Thank You from Kate

Star Micronics — Tue, 25 Mar 2025 05:00:00 -0400

On this episode of the Rising Stars Podcast, “QSR Delivery Done Right: Labeling, Scales & a Big Thank You from Kate,” host Kate Orara explores how QSRs and fast-casual restaurants can boost order accuracy and streamline delivery operations using modern POS scales and labeling solutions. From sticky linerless labels to precision bag weighing, she shares how the right tools can reduce errors, improve customer satisfaction, and simplify back-of-house workflows.

Whether you're a franchise operator, tech partner, or solution provider, this episode offers practical insights into how labeling and POS technology can solve real-world challenges in high-volume environments.

Plus, Kate shares a heartfelt thank you as she wraps up her time as host. A new podcast format is coming soon—stay tuned!

Avoid POS Downtime: Why Your Business Needs an Extended Warranty

Star Micronics — Wed, 05 Mar 2025 05:00:00 -0400

Join Kate Orara as she meets with Paul Leduc, CEO of Globe POS Systems, to explore how extended warranties are transforming the POS industry by minimizing downtime and protecting businesses’ most critical investments. Paul shares insights into common hardware failures, the real cost of POS system disruptions, and how extended warranties provide long-term savings and peace of mind.

Listeners will gain valuable knowledge on the benefits of extended warranties, including how they enhance business continuity, reduce unexpected repair costs, and ensure seamless POS system performance. Paul also breaks down how Globe POS partners with Star Micronics to deliver reliable, cost-effective warranty solutions that keep businesses running smoothly.

Tune in for an insightful conversation packed with expert advice on safeguarding your POS investment and maximizing uptime.

Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too

Star Micronics — Wed, 19 Feb 2025 05:00:00 -0400

On this episode of the Rising Stars Podcast, "Why Businesses Are Moving to Cloud-Based POS – And Why You Should Too," host Kate Orara explores the shift to cloud-based point-of-sale (POS) systems and why businesses are making the move. She breaks down the key advantages, from lower upfront costs and real-time data access to enhanced security and seamless scalability, helping VARs, ISVs, and business owners understand the long-term benefits.

Discover how cloud POS keeps businesses competitive in a fast-changing market. Whether you're looking to future-proof your POS strategy or overcome objections to cloud adoption, this episode is packed with expert insights and actionable takeaways to help you stay ahead. Tune in now!

Channel Partner Success: Best Practices from Elo & Star Micronics

Star Micronics — Wed, 05 Feb 2025 05:00:00 -0400

Join Kate Orara as she sits down with Rob Nordby, Channel Sales Manager at Elo Touch Solutions, to uncover the secrets to building strong, profitable channel partnerships in today’s fast-moving tech landscape. Rob shares key traits of successful ISVs and VARs, offering expert insights into how partners can maximize their relationships with manufacturers like Elo and Star Micronics.

Listeners will learn best practices for partner collaboration, including how to leverage exclusive partner programs, optimize new product launches, and navigate common challenges in manufacturer-channel relationships. Rob also discusses the Elo Elite Partner Program, breaking down how it provides tangible benefits and long-term value.

Tune in for an engaging discussion filled with actionable advice to strengthen partnerships and drive business growth.

Navigating Tariff Policy Changes in the Retail Technology Industry

Star Micronics — Wed, 22 Jan 2025 05:00:00 -0400

On this episode of the Rising Stars Podcast, "Navigating Tariff Policy Changes in the Retail Technology Industry," host Kate Orara offers actionable strategies for POS hardware professionals to stay informed and adapt to evolving tariffs. From assessing supply chain vulnerabilities to leveraging financial tools, Kate explores how VARs, ISVs, and distributors can protect their margins and support their customers amidst changing regulations.

Discover practical tips on inventory management, cost modeling, and strengthening partnerships to mitigate risks and maintain competitiveness in the retail technology channel. Tune in for all the insights to help your business thrive in a tariff-driven landscape.

Retail Tech Trends to Watch at NRF 2025

Star Micronics — Wed, 08 Jan 2025 05:00:00 -0400

Join Kate Orara as she sits down with Andy Szanger, Director of Strategic Industries at CDW, to explore the retail technology trends set to dominate NRF 2025, Retail's Big Show hosted by the National Retail Federation. Andy shares his expert insights on how advancements in self-service kiosks, payment technologies, and AI are shaping the future of the retail industry.

Listeners will gain a deeper understanding of how mobile wallets, cryptocurrency, and machine learning are influencing POS system design and personalized marketing. Andy also highlights the most exciting innovations in retail tech, offers tips for selecting or upgrading POS systems in 2025, and discusses how retailers can stay competitive in this rapidly evolving space.

Tune in for an engaging conversation packed with actionable advice and a forward-looking perspective on the retail tech landscape at NRF 2025!

The Future of Shopping: Virtual Try-Ons and AI Smart Carts

Star Micronics — Fri, 03 Jan 2025 05:00:00 -0400

On this episode of the Rising Stars Podcast, "The Future of Shopping: Virtual Try-Ons and AI Smart Carts," host Kate Orara explores two groundbreaking innovations reshaping the retail experience. From Goddiva’s virtual fitting room technology with Zyler to Intermarché’s AI-powered smart carts in France, Kate dives into how these advancements are redefining customer engagement and workflow effectiveness.

Learn how virtual try-ons are bridging the gap between online and in-store shopping, reducing returns, and boosting customer confidence. Discover the potential of AI smart carts to transform grocery shopping by streamlining checkout, providing real-time suggestions, and delivering valuable insights to retailers.

Tune in for an engaging look at the partnerships and technologies driving the future of retail, and uncover actionable takeaways for staying ahead in this wholly evolving industry.

Prop 65 Compliance Made Simple for Resellers

Star Micronics — Wed, 18 Dec 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, "Prop 65 Compliance Made Simple for Resellers," host Kate Orara breaks down California’s Proposition 65 regulations and what they mean for Value-Added Resellers (VARs) in the retail technology space. Kate explains the basics of Prop 65, from identifying products with listed chemicals to ensuring proper labeling, so resellers can protect their business and customers while staying compliant.

Learn how updates to Prop 65, such as BPA-free receipt paper requirements and specific warning label guidelines, impact your inventory and customer communications. Kate also shares practical steps for auditing products, working with manufacturers, and educating your team.

Tune in to gain valuable insights and actionable strategies to navigate Prop 65 compliance with confidence.

POS Partnership Tips: Choosing the Right Hardware Manufacturer

Star Micronics — Wed, 04 Dec 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, "POS Partnership Tips: Choosing the Right Hardware Manufacturer," host Kate Orara shares expert advice for independent software vendors (ISVs) and resellers navigating the search for the ideal POS hardware partner. Kate outlines the top factors to consider when forming partnerships, focusing on integration support, joint marketing opportunities, and a commitment to innovation.

Discover how hardware and software integration tools, such as APIs and SDKs, along with co-marketing initiatives and access to reseller networks, can drive growth and elevate your business. This episode also highlights the importance of working with manufacturers that invest in future-proof technology, ensuring scalability and long-term success.

Tune in to learn actionable tips for choosing a POS hardware partner that meets your needs and supports your goals in today's competitive retail channel landscape.

Choosing the Right Channel Partner Program for POS Success

Star Micronics — Wed, 13 Nov 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, "Choosing the Right Channel Partner Program for POS Success," host Kate Orara offers crucial insights for value-added resellers (VARs) and independent software vendors (ISVs) seeking effective POS partnerships. Kate discusses the essential qualities to look for in a channel partner program, emphasizing how the right support and resources can drive growth.

From onboarding simplicity and partner discounts on POS hardware to dedicated support specialists and a comprehensive partner portal, this episode covers key features that contribute to a successful partnership.

Tune in to learn how aligning with the right POS hardware provider can boost profitability and support long-term success in the channel.

Channel Marketing Strategies & Trends with James Korte

Star Micronics — Wed, 30 Oct 2024 05:00:00 -0400

Join Kate Orara as she chats with James Korte, Director of Marketing at BlueStar, about the latest channel marketing strategies and digital marketing trends. James shares his insights on what the channel hasn’t fully embraced yet and discusses his favorite digital marketing campaigns that set the standard for creativity and effectiveness.

Listeners will learn about the biggest mistakes businesses are making in their digital marketing efforts and discover creative ways for smaller resellers to compete with larger brands. James also offers advice on the essential digital marketing tools and channels that can drive success and shares his bold predictions for the future of digital marketing in the channel.

Tune in for expert tips on enhancing your digital presence and keeping your business at the forefront of channel marketing!

Top 10 Retail Cybersecurity Tips to Protect Your Clients

Star Micronics — Wed, 16 Oct 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, host Kate Orara discusses "Top 10 Retail Cybersecurity Tips to Protect Your Clients," providing valuable insights for VARs and ISVs working with retail clients. Focusing on enhancing cybersecurity measures, Kate breaks down key strategies that resellers can recommend to protect retail businesses from evolving cyber threats.

From endpoint protection and multi-factor authentication to data encryption and secure payment solutions, this episode offers practical advice to safeguard your clients’ sensitive information. Tune in to discover how investing in cybersecurity tools and training can help mitigate risks, enhance compliance, and protect business continuity in today's digital landscape.

Generational Selling in Retail Technology with Tyler Wells

Star Micronics — Wed, 02 Oct 2024 05:00:00 -0400

Join Kate Orara as she talks with Tyler Wells, ISV & Strategic Partner Manager at MicroTouch, about the challenges and opportunities of generational selling within retail technology. Tyler offers his expertise on how retailers can effectively engage Baby Boomers, Gen X, Millennials, and Gen Z by tailoring their tech solutions and communication strategies to each group’s preferences.

Listeners will gain insights into how to adapt their sales techniques, emphasize the right value propositions, and avoid generational stereotypes. Tyler also explores the latest retail technology solutions that are bridging the generational gap and driving innovation in the industry.

Tune in to learn how generational selling in retail technology can connect with every age group and keep your retail business ahead of the curve!

Kiosk Solutions and Future-Proofing Technology with Frank Olea

Star Micronics — Wed, 18 Sep 2024 05:00:00 -0400

Join host Kate Orara as she chats with Frank Olea, CEO of Olea Kiosks, about the future of self-service kiosk technology. Frank shares insights into implementing kiosk solutions that enhance customer engagement across industries like healthcare, hospitality, and entertainment, while offering strategies to future-proof systems against inevitable hardware and software changes.

Listeners will learn how to balance advanced kiosk features with user-friendly design, promote self-service technology, and stay ahead of industry trends. Frank also provides advice for resellers on demonstrating the ROI of kiosk solutions to clients.

Tune in for expert insights on driving innovation and preparing your kiosks for the future!

SteadyLAN or TetherLAN: Which POS Printer Solution is Best?

Star Micronics — Wed, 04 Sep 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, host Kate Orara explores the differences between SteadyLAN and TetherLAN technology for POS printers, helping you make an informed decision for your business. Drawing from a detailed Star Micronics blog post, Kate explains how these technologies foster seamless connections and optimize workflow in various retail and hospitality environments.

Tune in to learn how SteadyLAN provides reliable connections for stable environments, while TetherLAN offers flexibility for mobile and outdoor operations. Whether your business is anchored in a fixed location or moves with the crowd, this episode offers crucial insights to help you choose the best POS printer technology.

Smarter Cafe Management with Linerless Sticky Labels

Star Micronics — Wed, 21 Aug 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, host Kate Orara explores the game-changing benefits of linerless sticky label printers for cafes and coffee shops. Drawing insights from a recent Star Micronics blog post, Kate highlights how this innovative technology can revolutionize daily operations, enhance customer service, and reduce waste.

Tune in to learn how linerless sticky label printers speed up the labeling process, offer versatile label sizing for different products, and contribute to eco-friendly practices. Whether you’re managing front-of-house orders or streamlining back-of-house operations, this episode provides valuable insights on how linerless printing can drive efficiency in your cafe.

VARs: Build Success with Driver's License Barcode Parsing

Star Micronics — Wed, 07 Aug 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, host Kate Orara explores the benefits of driver's license barcode parsing for value-added resellers (VARs). Learn how this technology helps clients streamline operations, enhance customer service, and ensure regulatory compliance across various industries.

Discover practical ways to incorporate barcode parsing into your offerings to elevate your services. Whether your clients are in retail, hospitality, healthcare, or financial services, this episode provides valuable insights for leveraging this technology.

Don't miss Kate's expert discussion on building business success with driver's license barcode parsing.

Navigating Change in Retail Technology with Blake Gillum

Star Micronics — Wed, 24 Jul 2024 08:00:00 -0400

Join host Kate Orara on the Rising Stars Podcast as she explores the challenges of navigating change in the retail technology industry. In this episode, Blake Gillum, President of Data Enterprises, Inc. and on the RSPA Board, offers his insights on staying relevant in a highly dynamic landscape. With nearly 15 years of experience, Blake discusses how his company has adapted to industry shifts, embraced new technologies, and upheld a strong customer service ethos.

Listeners will gain valuable perspectives on managing generational challenges, the impact of remote work, and the importance of staying ahead of consumer demands. Blake also offers a glimpse into the future of retail technology and shares strategies for business leaders to thrive in times of change.

Tune in to learn from Blake’s expertise and discover how to successfully navigate the complexities of the retail technology industry.

Retail IT Channel Insights from Brett Bennett of POSitive Technology

Star Micronics — Wed, 10 Jul 2024 05:30:00 -0400

Join host Kate Orara on the Rising Stars Podcast as she explores the latest in retail technology solutions. This episode features Brett Bennett, co-founder and President of POSitive Technology. Brett shares how OpSuite and OpSuitePOS are setting new standards in retail management and POS systems.

Listeners will also learn about Brett's role as Board Chair of the Retail Solutions Providers Association (RSPA), the benefits of RSPA membership, and his vision for the future. They will discover how these advancements are transforming the retail IT channel and uncover key tools and strategies for rising professionals in this industry.

Tune in to hear Brett’s insider insights on demonstrating value to end-users and navigating the evolving retail landscape.

Building Your Personal Professional Brand on LinkedIn

Star Micronics — Wed, 26 Jun 2024 05:00:00 -0400

On this episode of the Rising Stars Podcast, host Kate Orara reveals the essentials of crafting a powerful personal professional brand on LinkedIn. She shares her top three tips for leveraging LinkedIn effectively to enhance your professional presence, whether you're a novice or an experienced LinkedIn user.

Tune in to learn how to make a solid first impression with your LinkedIn profile, share valuable industry content, and connect with key professionals in your field. Whether you're looking to attract potential employers, clients, or collaborators, this episode provides the tools you need to stand out on LinkedIn. Don't miss Kate's expert advice on building and maintaining a robust professional brand in the retail technology channel industry.

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Retail Technology Solutions: The Aptimyz Approach

Star Micronics — Wed, 12 Jun 2024 07:00:00 -0400

Join host Kate Orara on the Rising Stars Podcast as she explores the latest developments in retail technology solutions. This episode, featuring David Soden, CEO of award-winning global SaaS provider Aptimyz, provides an in-depth exploration of the innovations reshaping retail management and operations. Listeners will gain insights into how Aptimyz has evolved to meet the needs of modern retail, the challenges they've overcome, and the strategic role of their technology in enhancing customer and staff experiences.

Tune in for an enlightening discussion on the rapid advancements in retail POS systems, including mobile point of sale (mPOS) and the flexibility of Aptimyz’s solutions across different formats. This episode is essential listening for anyone interested in how technological innovations are redefining the future of the retail landscape, offering valuable strategies for navigating fast-moving market demands.

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Exploring Cannabis POS Systems and Market Trends with PLS

Star Micronics — Wed, 29 May 2024 08:00:00 -0400

Join host Kate Orara on the Rising Stars Podcast as she explores the evolving world of cannabis retail technology. This episode, featuring Gerson Cedillos, CEO of Professional Label Solutions (PLS), provides a comprehensive look at the current trends and future directions of cannabis POS systems in this fast-growing industry. Listeners will learn how PLS has adapted to and thrived in this dynamic environment, their journey in the cannabis space, and the role of innovation in enhancing dispensary operations.

Tune in for insights into the key considerations for selecting POS technology in cannabis retail, the challenges faced in the sector, and the opportunities seized by industry leaders. This episode is a must-listen for anyone interested in the intersection of technology and cannabis retail, offering valuable perspectives on navigating this rapidly growing sector.

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Reliable Connections and Cellular Printing in POS Technology

Star Micronics — Wed, 15 May 2024 07:00:00 -0400

Tune into the latest episode of the Rising Stars Podcast with host Kate Orara as she explores a piece of the POS technology world. With our special guests, Joshua Ventocilla and Oreoluwa Akeredolu from Star Micronics, discover the unique benefits of SteadyLAN and TetherLAN, highlighting how these innovative technologies ensure stable and continuous operations in diverse POS environments.

Whether you're a software vendor or a business owner, this episode illuminates how these technologies can optimize your operations with enhanced network stability. Listen to learn how cellular printing and more reliable Ethernet connections are shaping the future of POS.

Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.

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Kate’s Quick Take: The Power of Social Commerce

Star Micronics — Wed, 01 May 2024 07:00:00 -0400

Join Kate Orara in this solo episode of the Rising Stars Podcast as she explores the rising world of social commerce. What makes platforms like Instagram and Facebook new frontiers for retail? Kate discusses the key elements that transform social media into powerful sales channels, emphasizing the impact of authenticity and user-generated content. Tune in to discover ideas that could revolutionize your approach to e-commerce.

Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.

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Kate’s Quick Take: The Big Impact of Food Labels

Star Micronics — Wed, 17 Apr 2024 07:00:00 -0400

Join Kate Orara in this solo episode of the Rising Stars Podcast as she explores the transformative power of food packaging labels and strategic labeling in the hospitality industry. Discover how innovations like linerless labels are reshaping restaurant and online order management, enhancing brand visibility, and driving sustainable practices. Tune in to uncover how labeling can elevate your business in a competitive market!

Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.

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Leading Retail into the AI Era with Celerant Technology

Star Micronics — Wed, 20 Mar 2024 08:00:00 -0400

Join host Kate Orara as she opens the book on the world of AI in retail with Michele Salerno and Zeke Hamdani from Celerant Technology. Explore how Celerant stays ahead of the curve, offering innovative AI solutions that redefine the retail experience across various verticals.

Celerant's AI software not only streamlines content creation and SEO for retailers who may not know all the tricks, but it incorporates machine learning into the back end as well for an overall smarter POS system. It can even be tailored to speak in the unique voices of their clients—just one example of how the retail technology company has kept many of its customers for over a decade. Listeners will also learn how Celerant executes such rapid responses to quickly emerging retail trends.

Whether you're wary of new technology or eager to lead the pack, this conversation on AI's expansive role in Celerant's software will inspire you to embrace innovation to stay competitive and cater effectively to your customers as well.

Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.

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The Impact of Technology on Modern Grocery Stores

Star Micronics — Wed, 06 Mar 2024 08:00:00 -0400

In this episode of the Rising Stars Podcast, Kate Orara hosts guest Kevin Spencer, President and CEO of Rod Plus Technology Solutions. They discuss how Rod Plus Technology is innovating in the grocery sector while helping its clients adapt to the new digital retail landscape and changing consumer behaviors.

Kevin discusses how Rod Plus's solutions, from inventory management to e-commerce, streamline grocery operations and improve customer experiences. He highlights the role of AI and IoT in advancing grocery services and stresses the value of human connection in technology-driven environments.

As Rod Plus Technology and Star Micronics gear up for their joint appearance at the upcoming National Grocers Association (NGA) show, this episode offers invaluable perspectives for retailers adapting to modern technology.

Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.

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NRF 2024 Insights: Retail's Digital Inflection Point

Star Micronics — Wed, 21 Feb 2024 08:00:00 -0400

In this episode of the Rising Stars Podcast, Kate Orara hosts a discussion with industry experts Jon Levin and Christophe Naasz from Star Micronics, unpacking key takeaways from NRF 2024: Retail's Big Show. They explore the delicate balance between embracing cutting-edge technologies like AI and addressing genuine market needs in one of the industry's most significant turning points.

With an in-depth look at the ascension of labeling in e-commerce and omnichannel retail, it's packed with valuable insights on leveraging the right technology with the right strategy to truly enhance efficiency and customer satisfaction.

This episode is essential for anyone interested in how the dynamic interplay of technology adoption, creative problem-solving, and the art of listening are shaping the future of retail.

Stay up-to-date on all things Star by following us on LinkedIn, Facebook, Instagram, X, and YouTube.

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RMH's Blueprint for Retail Software Success

Star Micronics — Wed, 10 Jan 2024 08:00:00 -0400

In this episode of the Rising Stars Podcast, host Kate Orara from Star Micronics and guest Israel Morrison of Retail Management Hero (RMH) explore the cutting-edge RMH POS solutions revolutionizing retail.

They discuss key industry innovations, strategies for conquering tablet-based POS systems, and RMH's approach to rapidly evolving technologies like the cloud, e-commerce, AI, and online ordering.

This episode is essential for understanding future retail trends and the role of RMH in driving industry disruption. Value-added resellers (VARs), software and technology providers, and retail enthusiasts don't want to miss it!

Click here to connect with Israel Morrison on Lin kedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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New Dimensions in Payment Tech Evolution

Star Micronics — Wed, 13 Dec 2023 08:00:00 -0400

Join us in this episode of the Rising Stars Podcast as host Kate Orara explores the exciting and dynamic world of payment technology with Heather Philpott, Director of Supplier Services at ScanSource.

They cover crucial topics like remote key injection, the future of traditional payment devices, and the distinctions between multifunction and integrated payment systems. Heather also discusses how virtual payments are transforming the industry, the impact of app-based payments like Venmo and Zelle, and the role of installment payment services like Afterpay, Affirm, and Klarna.

Discover the changing roles of value-added resellers (VARs) and independent software vendors (ISVs) in the POS sector, the significance of collaborations in the industry, and potential future disruptions.

This episode is packed with invaluable insights for VARs and ISVs looking to venture into payments. Tune in to understand the trends shaping the retail payment landscape in 2024 and beyond!

Click here to connect with Heather Philpott on Lin kedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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Biztracker's Edge: Innovating the POS Landscape

Star Micronics — Wed, 15 Nov 2023 08:00:00 -0400

See the world of POS innovation in Episode 36 of the Rising Stars Podcast, hosted by Kate Orara and featuring Craig Kaliebe, Director of Business Development and Marketing at Biztracker. Discover the transformative impact of the company's "Fulfillment as a Service" model on the POS industry, exploring diverse applications from retail to healthcare.

This episode unpacks the synergy between hardware supply and software solutions, highlights the evolving roles of VARs and ISVs, and delves into the critical aspects of data security and emerging technologies like AI and cloud computing.

Join us for an insightful conversation that blends industry expertise, collaboration strategies, and the power of social media branding, providing valuable insights for anyone interested in the future of POS technology and business innovation.

Click here to connect with Craig Kaliebe on Lin kedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

Also, be sure to visit Biztracker POS, Spartan POS, and Shop POS Portal for more info.

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Behind the Tech Curtain: Star's Integration Success

Star Micronics — Wed, 25 Oct 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, host Kate Orara invites us into the fascinating world of POS integration and technology with Mark Rasho, the mastermind behind Star Micronics' Integration Team.

Join them as they delve into Star's industry-leading technologies, including TetherLAN and Android Open Accessory, and gain insights into the challenges and triumphs of integrating hardware with software in the fast-paced POS industry. From exploring the importance of seamless communication between SDKs and APIs to unveiling the future of software vendors in the face of evolving customer needs and technological advancements, this episode is a wealth of knowledge for anyone keen on mastering the art of POS integration success.

Peek behind the curtain and discover how Star Micronics is revolutionizing the point-of-sale landscape, all while empowering software developers to thrive in this dynamic ecosystem.

Click here to connect with Mark Rasho on Lin kedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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Bridging POS Software Innovation with VAR Expertise

Star Micronics — Wed, 11 Oct 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, host Kate Orara joins Colton Kaltenfeldt, Director of Marketing for POSGuys.com, for an enlightening discussion on the changing POS landscape. Drawing from his rich experience, Colton underscores the strategic advantage of software developers partnering with value-added resellers (VARs) rather than navigating the market solo.

He elaborates on how VARs, like POSGuys.com, ensure end-users receive the best support and hardware, alleviating some of the developers' pain points. Additionally, VARs help foster crucial industry connections for software companies and provide them with invaluable feedback and advice.

Listen in to understand the pivotal role of VARs in amplifying success for both developers and end customers in the rapidly shifting POS domain!

Click here to connect with Colton Kaltenfeldt on Lin kedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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Harnessing Tech Evolution in Hospitality

Star Micronics — Wed, 27 Sep 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, host Kate Orara sits down with Allie Haskell, Vice President of Client Success and Engagement at Custom Business Solutions (CBS). Together, they explore the transformative power of customer-centric tech solutions in the retail and restaurant industries.

Discover why CBS stands out as an innovative leader, strategically navigating shifts toward cloud point-of-sale (POS) systems, which are projected to reach a staggering $26B by 2030. Discover the revolutionary "Secure and Manage" recipe feature, CBS's steadfast 24/7 service, and insightful strategies for tackling labor shortages with state-of-the-art tablet systems.

Don't miss this exciting episode packed with valuable knowledge and trend analysis for forward-thinking professionals!

Click here to connect with Allie Haskell on LinkedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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The New Wave in Retail IT: ISVs, MSPs, and the Future of VARs

Star Micronics — Wed, 09 Aug 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, host Kate Orara sits down with the esteemed Michel Sirois, President of BlueStar Canada and Chairman of the RSPA Board of Directors. As a pillar in shaping the future of retail IT, Michel offers invaluable insights into the evolving dynamics of the industry.

The duo explores the shifts observed in the retail IT channel, examining the emerging prominence of ISVs and MSPs and what it signifies for established value-added resellers (VARs). They discuss the reasons behind the gradual move from a VAR-centric model and examine strategies VARs can employ to remain competitive.

Further, Michel sheds light on how ISVs and MSPs can seamlessly collaborate with VARs, sharing his perspective on BlueStar Canada's crucial role in fostering this collaboration.

This episode is a must-listen for anyone wanting to grasp the future trajectory of the retail IT industry.

Click here to connect with Michel Sirois on LinkedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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Industry Evolution and RSPA Goals: A Chat with Kate Orara

Star Micronics — Wed, 26 Jul 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, we turn the spotlight on our very own Kate Orara, Partner Development Manager at Star Micronics. With nearly 18 years of channel experience, Kate brings a unique perspective to the table as she shares her insights about the critical role of partnerships in a retail point-of-sale (POS) industry undergoing momentous change.

Kate is running for a position on the Retail Solutions Providers Association's (RSPA) Board of Directors. She shares her vision of an innovative, collaborative future in which the RSPA serves as a resource hub for all things POS technology.

In this revealing interview, you'll learn more about Kate's impactful work at Star Micronics, her approach to adaptability, and her unwavering belief in the power of mentorship. You'll also get a taste of Kate's leadership style and what she hopes to bring to the RSPA Board.

Tune in to hear her thoughts on the industry and why she believes her nomination could help nurture the next generation of retail technology professionals!

Click here to connect with Kate on LinkedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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Navigating the Modern Retail Landscape

Star Micronics — Wed, 12 Jul 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, Kate Orara enjoys an insightful conversation with the one-and-only Jim Roddy, President and CEO of the Retail Solutions Providers Association (RSPA). Roddy, an influential figure in the retail industry, shares valuable strategies for resellers aiming to stay relevant and grow their business in the modern retail landscape.

The episode explores crucial subjects such as the importance of being proactive in the industry, recognizing and establishing successful partnerships, and anticipating economic changes to navigate potential challenges. It also highlights the uniqueness of RSPA’s RetailNOW show and what to look forward to at RetailNOW 2023.

Roddy’s profound insights, drawn from his rich industry experience, make this episode a must-listen for anyone seeking to broaden their understanding of the current and future retail scene. Tune in for an enriching discussion on resilience and growth in the dynamic world of retail!

Click here to connect with Jim Roddy on LinkedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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Retail Reimagined: How Tech is Transforming In-Store Customer Experiences

Star Micronics — Wed, 28 Jun 2023 08:00:00 -0400

In this episode of the Rising Stars Podcast, explore the strategies allowing retailers to significantly enhance their in-store customer experience. Join host Kate Orara and her special guest Andy Szanger, Director of Strategic Industries at CDW, a market-leading global provider of integrated technology solutions and services.

With over 28 years of experience and a wealth of knowledge in helping high-profile retailers leverage technology to their advantage, Andy provides valuable insights into the industry's current challenges and the dynamic role of technology in today's retail landscape. From economic influences on technology spending to the role of partners in boosting retail efficiencies, we explore it all.

If you're looking to understand how to uplift the in-store consumer experience or are interested in the latest industry-specific solutions, this episode is a must-listen.

Click here to connect with Andy Szanger on LinkedIn, and stay up-to-date on all things Star by following us on X, LinkedIn, Facebook, Instagram, and YouTube.

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The New Rising Stars Podcast with Host Kate Orara

Star Micronics — Thu, 22 Jun 2023 08:00:00 -0400

The Rising Stars Podcast is all about uncovering the latest insights, trends, and strategies in the POS industry. With in-depth conversations with thought leaders in the field, this exciting show promises to deliver vital information to help value-added resellers (VARs) and independent software vendors (ISVs) stay ahead of the curve in this fast-evolving industry.

At the helm of this new podcast is our incredibly knowledgeable host Kate Orara. With a wealth of experience in the POS industry and an exceptional knack for delving into thought-provoking discussions, Kate embodies the spirit of innovation and progress that the Rising Stars Podcast aims to promote. Her passion and keen insights will undoubtedly make each episode a worthwhile listen.

Star Micronics invites you to join us on this exciting journey! Tune in, get inspired, and let's rise together with the Rising Stars Podcast. Watch the trailer now and stay tuned for the release of our first episode!

Click here to connect with Kate Orara on LinkedIn, and stay up-to-date on all things Star by following us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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The Kitchen of the Future

Star Micronics — Wed, 25 May 2022 08:00:00 -0400

In this episode of the Rising Stars Podcast, join host Brianna Moriarty and John Maieli, Channel Partner Executive at Star Micronics and former Chef, as they explore the kitchen of the future and the technologies helping the restaurant and hospitality industries compete in the current climate. Brianna and John discuss how professional kitchens have had to adapt as the pandemic moves from one stage to the next and how the changes continue. They also talk about trends and issues the industry faces and how integrated point-of-sale technologies are critical. Enjoy the show!

Click here to connect with John Maieli on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Star Technology Explained

Star Micronics — Wed, 11 May 2022 08:00:00 -0400

Many terms get thrown around Star’s solutions like AOA, CloudPRNT, StarPRNT SDK, and StarXpand, but what do they mean? In this episode of the Rising Stars Podcast, join host Brianna Moriarty and returning guest Jon Levin, Director of Product Management at Star Micronics, as they dive into the innovative technologies that make Star’s solutions so unique. Together, Brianna and Jon talk about Star Micronics Cloud Services, its upgrades, and how they’re invaluable to both ISVs and business owners. Jon explains popular services like PromoPRNT and Device Monitor API and gets more into StarXpand for React Native. They also talk about Star’s integration support for ISVs and how it sets the company apart. Enjoy the show!

Click here to connect with Jon Levin on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

To learn more about Star's technologies please email integrations@starmicronics.com.

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Celebrating One Year of Rising Stars

Star Micronics — Wed, 27 Apr 2022 08:00:00 -0400

In this episode, we are celebrating one year of the Rising Stars Podcast! Rising Stars has covered many topics from the future of retail, to online ordering trends, to alternative payments – and there’s much more to come! This episode will give you a glimpse into Rising Star’s top 5 episodes from its first year. Enjoy the show!

Listen to the full top five episodes.

As always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Solution Selling with CloudPOS

Star Micronics — Wed, 13 Apr 2022 08:00:00 -0400

In this episode of the Rising Stars Podcast, join a discussion all about solution selling for the point-of-sale (POS). Host Brianna Moriarty talks about current and future trends with guest Katie McMillan, CRO of Cloud POS, a solution selling company offering full-service POS deployment for various verticals. Together, Brianna and Katie address common misconceptions in the space and stress how businesses should embrace new payment technology now. Enjoy the show!

Click here to connect with Katie McMillan on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Celebrating Women in Technology

Star Micronics — Wed, 30 Mar 2022 08:00:00 -0400

In this episode of the Rising Stars Podcast, join us for a talk with several women at Star Micronics as we celebrate Women’s History Month. Host Brianna Moriarty talks with Christine Duffy, Director of Distribution Sales, Christin Dorner, Content and Media Manager, Maryah Balerdi, Inside Sales Coordinator, Kathy Parker, Operations Manager, and Joey Anna Durso, Human Resources Manager, each of whom brings different experiences and stories to the table. Together, Brianna and the wonderful women at Star discuss careers, thoughts on being women in the tech world, and first-hand advice for our listeners. Enjoy the show!

Click each woman’s name to connect on LinkedIn – Christine Duffy, Christin Dorner, Maryah Balerdi, Kathy Parker, and Joey Anna Durso. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Resources for women in technology:

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Exploring Alternative Payments

Star Micronics — Wed, 16 Mar 2022 08:00:00 -0400

In this episode of the Rising Stars Podcast, join us for an eye-opening exploration into alternative payment methods. Host Brianna Moriarty talks with Jarrod Newman, Director of ISV and Channel Partners at Blackhawk Network, a company that specializes in branded payment solutions through prepaid products, technologies, and networks that connect brands and people. Together, Brianna and Jarrod discuss where consumers are headed when it comes to payments, what they’re looking for from businesses moving forward, and how Blackhawk is pivoting as alternative payment technology grows. Enjoy the show!

Click here to connect with Jarrod on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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The Rise of Mr.Yum and Mobile Ordering

Star Micronics — Wed, 02 Mar 2022 08:00:00 -0400

In this episode of the Rising Stars Podcast, join us for an exciting talk about the rise of mobile ordering and how Mr. Yum was there to meet the moment. Host Brianna Moriarty interviews Kim Teo, CEO and co-founder of Mr. Yum, an innovative tech company in mobile ordering, mobile payments, and much more for the hospitality and entertainment industries. Together, Brianna and Kim discuss Mr. Yum’s wild timeline–not only the origin and culture but how they navigated and capitalized on the changes to the food and leisure industry that continue today. They also consider where QR codes and mobile ordering are going next. Enjoy the show!

Click here to connect with Kim on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Retail Technology Trends for 2022

Star Micronics — Wed, 16 Feb 2022 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for an exciting talk about the coming trends for retail technology in 2022 and beyond. Host Brianna Moriarty interviews Nicole Leinbach Reyhle, the Founder of Retail Minded, an internationally recognized industry blog and publication that delivers news and education to independent retailers. Together, Brianna and Nicole discuss consumer behaviors and retail tech trends coming down the pipeline, including tech for inventory control, payment options, and social and augmented reality shopping. They also weigh in on facial recognition technology and how it can greatly impact the space. Enjoy the show!

Click here to connect with Nicole on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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The Next Generation of the Channel

Star Micronics — Wed, 02 Feb 2022 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a talk about the next generation of the channel through the eyes of someone who has uniquely experienced all sides. Host Brianna Moriarty interviews Michel Sirois, President of BlueStar Canada, Canada’s leading specialty IT distributor, delivering complete solutions in POS, digital signage, mobility, and wireless. Together, Brianna and Michel discuss where they see the channel going over the next 5-10 years, and how the acceleration of technology adoption is changing the landscape. They also bring up the labor shortage, currently a major hurdle across industries, and its effects. Then, for today’s channel leaders to prepare for and adapt to these changes, Michel has several eye-opening tips, including the new hiring processes companies should implement when looking for their next generation of talent. Enjoy the show!

Click here to connect with Michel on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Recapping NRF 2022

Star Micronics — Wed, 19 Jan 2022 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a recap of retail’s biggest show of the year, NRF. Host Brianna Moriarty interviews Michael Flores, Channel Sales Manager at Star Micronics, on the show floor to get the inside scoop of NRF 2022. Together, Brianna and Michael talk about the drastic decrease in attendees this year compared to years past, and how that benefited the ones that showed up. They also discuss trending retail technology, such as AI and self-service, and Michael gives a sneak peak of Star’s newest products – the TSP143IV, and new scales, stands, and scanners. Enjoy listening!

Click here to connect with Star Micronics. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Learn more about our partners, South Seas Data, Accuvia, and POSRG.

The Rise of Self-Service

Star Micronics — Wed, 05 Jan 2022 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a discussion covering the rise of kiosks and self-service trends. Host Brianna Moriarty interviews Aaron Westphal, Director of Sales at Kiosk Group, an information technology company that creates innovative tablet kiosk hardware and software for a global client base. Together, Brianna and Aaron confront whether self-service is merely a temporary necessity, or if it’s more than that, quickly becoming part of everyday life. They discuss the many commercial benefits of kiosks, but also dive into how self-service technology is becoming multifaceted, not just limited to retail and POS application. The process of creating kiosk hardware and software is also touched upon. Enjoy listening!

Click here to connect with Aaron on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube. Learn more about Kiosk Group at www.kioskgroup.com.

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Building Business and A Community

Star Micronics — Wed, 15 Dec 2021 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a discussion about the rare brick-and-mortar reseller storefront and how it can help build a successful business model. Host Brianna Moriarty interviews Debra Peters-Smith, CEO of Advanced Business Computing (ABC), an expert guide for highly personalized POS solutions and small business IT from start to finish.

Together, Brianna and Debra discuss how ABC came to be, their extensive journey through the IT and POS space, and how having a physical storefront in Columbus, IN has helped cultivate and strengthen their community. They also touch on the critical need for tech in the growing cannabis retailer space, exploring the necessary hardware and software to help businesses build seamless customer experiences, furthering long-term success. Enjoy listening!

Click here to connect with Debra on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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The QR Code Takeover

Star Micronics — Wed, 01 Dec 2021 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a discussion about the QR code takeover. Host Brianna Moriarty interviews Ben Harrison, Director of Marketing at Addmi, a leading point of sale company specializing in QR codes and contactless ordering for the hospitality industry. Together, Brianna and Ben discuss all things QR codes, mobile ordering, and how the hospitality industry can use these easy technologies to boost efficiency and sales. They also explore how Addmi was ahead of the QR code trend and how the company continues to innovate, helping the hospitality industry bounce back throughout the pandemic. Enjoy!

Click here to connect with Ben on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Surviving the Supply Chain Crisis

Star Micronics — Wed, 17 Nov 2021 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a discussion about surviving the current supply-chain crisis. Host Brianna Moriarty interviews Brenda McCurry, Vice President of Merchandising at ScanSource, a leading global provider of technology products and solutions, focusing on point-of-sale, barcode, physical security, video, voice, and data networking. Together, Brianna and Brenda discuss the current state of the supply-chain, how to navigate and plan around delays, and using technology to develop point-of-sale systems that boost business. They also explore how ScanSource is educating and creating solutions for its partners to stay ahead of contactless payment trends in the digitalization of the marketplace. Enjoy!

Click here to connect with Brenda on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

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Delivering Technology for a Post-COVID World

Star Micronics — Wed, 03 Nov 2021 08:00:00 -0400

In this episode of the Rising Stars podcast, join us to learn about what retailers are doing to adjust to the after-effects of the COVID pandemic. Host Brianna Moriarty interviews Elliott Winskill, Head of Solutions at PMC, a merchant services provider (MSP) based in the UK. Together Brianna and Elliott discuss challenges that retailers are facing in getting customers back into the brick-and-mortar store, how to improve the customer experience, and upgrading retail technology. Enjoy!

Click here to connect with Elliott on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Succeeding in The Channel with BlueStar's Mark Fraker

Star Micronics — Wed, 20 Oct 2021 08:00:00 -0400

Today’s episode is a special one as host Brianna Moriarty chats with Mark Fraker, VP of Marketing at BlueStar. Mark discusses a myriad of topics including: his 22-year-long career journey at BlueStar; the many benefits the TEConnect Program offers ISVs including end-user demand generation, SaaS financing, and more; the importance of partnerships and proper pricing models to new ISVs entering the reseller channel; how resellers can navigate and set realistic expectations for the ongoing component shortage issues; and more. Enjoy!

Click here to connect with Mark on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

The Stadium of the Future

Star Micronics — Wed, 06 Oct 2021 08:00:00 -0400

This week on the Rising Stars Podcast, host Brianna Moriarty sits down with Wayne Scarsella, EVP of Sports & Entertainment at Appetize (now a part of Spot On). Wayne chats about the recent Appetize/Spot On merger and how the two companies joining forces enables them to scale from two POS terminals at a coffee shop to 1,000+ POS terminals at a football stadium. Additionally, Brianna and Wayne discuss the importance of creating adaptive technology that’s able to quickly pivot to accommodate challenges like labor shortage, as well as merging traditional business operations (like hawking) with new technologies (like in-seat online ordering) to create frictionless solutions.

Click here to connect with Wayne on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Evolving Technology in the Cannabis Industry

Star Micronics — Wed, 22 Sep 2021 08:00:00 -0400

In this episode of the Rising Stars podcast, join us for a dive deep into the booming cannabis industry. Host Brianna Moriarty interviews John Bachanov, CEO of Appspensary, a dispensary POS e-commerce software he and his long-time best friend founded in March 2020. Together Brianna and John discuss challenges modern cannabis dispensaries are facing including being a cash dominant industry, and online ordering inventory management. They also explore tips on navigating legal electronic payments, educating new online customers, retaining clients, and more. Enjoy!

Click here to learn more about Star Micronics mG-Scale series.

Click here to connect with John on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Star's SDK and the Future of Mobile Software Development

Star Micronics — Wed, 08 Sep 2021 08:00:00 -0400

In this episode of the Rising Stars Podcast, Star Micronics America’s Senior Product Integration Specialist, Guillermo Cubero, and Star Micronics Europe’s Software Development Manager, Lawrence Owen, discuss all things integration.

From the history of Star’s SDKs for mobile devices and the importance of manufacturer-created POS SDKs to simplify the integration process, to the rise of cross-platform development and the significance of the collaborative GitHub community, get technical today on the podcast with Star’s finest integration experts.

Learn more about StarPRNT SDK or StarXpand SDK.

Click here to connect with Guillermo on LinkedIn, and click here to connect with Lawrence.

And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Reinventing Retail: How to Do More with Less

Star Micronics — Wed, 25 Aug 2021 08:00:00 -0400

In this week’s episode of the Rising Stars Podcast, join us as host Brianna Moriarty chats with Samsung’s Senior Manager of Business Development B2B Mobility for Retail, Joe Hasenzahl. Dive into topics such as how the line is blurring between the shopper and the associate in the retail space, and the importance of intuitive B2B technology that mirrors consumer tech. Additionally, join us as Joe explores the three pillars of the future of retail, all of which are tied to technology: retail inventory management, customer experience, and retail associate acquisition and retention.

Click here to learn more about Star's Universal mEnclosure.

Click here to connect with Joe on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Putting the 'Value' Back in VAR

Star Micronics — Wed, 11 Aug 2021 08:00:00 -0400

In this week’s episode of the Rising Stars Podcast, host Brianna Moriarty speaks with Ben Eaton, Senior Sales Executive at ERS. Together they explore how – in a world full of one-click etailers – value-added resellers (VARs) can provide value to customers by supplying real-time stock information, proactively and personally confirming compatibility needs, and more.

Click here to connect with Ben on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

RetailNOW Recap: Education, Sponsors, and Emerging Trends

Star Micronics — Wed, 04 Aug 2021 08:00:00 -0400

This week’s episode is a special one: it’s an RSPA RetailNOW 2021 recap! Join host Brianna Moriarty as she takes a deep dive into the hottest trends she spotted at the show, and interviews special guests including RSPA’s President and CEO, John Kirk, as well as TRG’s Adam Jatich and Worldnet Payments’ Sabina Osorio.

As always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Becoming a Trusted Advisor with RSPA’s Jim Roddy

Star Micronics — Wed, 14 Jul 2021 08:00:00 -0400

Today on the Rising Stars podcast, host Brianna Moriarty sits down with Jim Roddy, RSPA’s VP of Marketing to discuss balancing multiple achievements, how to build a business advisor framework, tips on hiring top talent, which kinds of VARs and ISVs benefit the most from coaching, highlights of Jim’s book “The Walk-On Method,” and more. And speaking of RSPA, get a glimpse of what’s to come at RetailNOW 2021 in Nashville, Tennessee on July 25 through July 28.

Click here to connect with Jim on LinkedIn. And as always, to stay up-to-date on all things Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

To learn more about Brianna’s qualifications for the RSPA Board of Directors election, please click here to connect with her on LinkedIn.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Bringing Brick and Mortar Back to the Omnichannel

Star Micronics — Wed, 30 Jun 2021 08:00:00 -0400

Today on the Rising Stars podcast, host Brianna Moriarty chats with two members of the Shopify team, Sean Buckley, Retail Partnerships Lead, and Manit Jain, who leads Product Partnerships. In this episode, explore what a successful omnichannel strategy entails, how omnichannel retailing boosts long-term business, how to boost in-store traffic, and more.

To learn more about Star’s POSShield, please visit https://www.starmicronics.com/pages/posshield-portable-plexiglass-sneeze-guard-retail-pos.

Click here to connect with Sean on LinkedIn and click here to connect with Manit on LinkedIn. As always, to stay up-to-date on all things

Star, don’t forget to follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Entrepreneurship and Exploring the Payment Industry

Star Micronics — Wed, 16 Jun 2021 08:00:00 -0400

In today’s episode, host Brianna Moriarty chats with Danny Mikhail, Founder and CEO at Zuza, a business management platform helping merchants expand their businesses. Brianna and Danny discuss his humble beginnings as a young entrepreneur, as well as Zuza’s partner-friendly strategy to sell its software through ISOs, the benefits of white-labeling, what it takes to create one solution for multiple markets, and more.

Click here to connect with Danny Mikhail on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Learn more about Star Cash Drawers at https://starmicronics.com/pages/pos-cash-register-drawers.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Optimizing the Dine-In Restaurant Experience

Star Micronics — Wed, 02 Jun 2021 08:00:00 -0400

In today’s episode, host Brianna Moriarty meets with Jacky Yamada, Assistant Manager of New Products at Star Micronics’ headquarters in Japan. Together they serve up global restaurant insights, chatting about topics like what the restaurant market looks like today in Japan, the importance of geo-targeted marketing to bolster relationships between restaurants and their diners, challenges of dine-in service versus delivery, ghost kitchen trends, and more.

Click here to connect with Jacky Yamada on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

The Future of Retail, Omnichannel, and Consumer Habits

Star Micronics — Wed, 19 May 2021 08:00:00 -0400

In this episode, host Brianna Moriarty meets with Brett Payette, Sales Team Lead at Vend, to discuss emerging markets and trends in the retail space. Brett has spent years working directly with retailers and takes us on a journey to explore the ways that the pandemic has accelerated adaptation and innovation as retailers anticipate “the retail rebound.” Trends discussed include Instagram Live and Facetime shopping, omnichannel and loyalty program refinement, contactless payment adoption, the value of providing relevant content and resources to retailers, and more.

To learn more about Star Micronics mPOP, please visit https://starmicronics.com/pages/mpop.

Click here to connect with Brett Payette on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Digital Marketing "Do and Don'ts" for VARs and ISVs

Star Micronics — Wed, 05 May 2021 08:00:00 -0400

In this episode, Brianna Moriarty dives into the topic of digital marketing with James Korte, Manager of Digital Marketing Strategy at BlueStar. As the world continues to experience a digital transformation, James and Brianna discuss marketing do’s and don’ts for ISVs and VARs looking to succeed in today’s everchanging market.

Click here to connect with James Korte on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Everything ISVs Need to Succeed

Star Micronics — Wed, 21 Apr 2021 08:00:00 -0400

In this episode, host Brianna Moriarty sits down to chat with guest Jon Levin, Director of Product Management at Star Micronics, about the number one mistake POS ISVs should avoid, top tips to enter a new market, characteristics of the most successful ISVs, emerging trends and what they mean for ISVs, and more.

Click here to connect with Jon Levin on LinkedIn, and to stay up-to-date on all things Star, follow us on Twitter, LinkedIn, Facebook, Instagram, and YouTube.

Enjoying the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving us a review.

Rising Stars: Trailer

Star Micronics — Tue, 06 Apr 2021 08:00:00 -0400

Welcome to the Rising Stars podcast! Listen to our trailer to prepare yourself for everything to come.