Salon Owners Collective

AI Is Coming To Your Salon (Here’s How to Win)

Mon, 30 Mar 2026 06:30:00 +1300

What if you could see exactly what’s happening in your salon… in real time? Joel Bouzaid reveals the 5 shifts AI will create for Salon CEOs, and what you must fix now to win. This isn’t about robots cutting hair. It’s about what happens when your salon becomes fully visible… your numbers, your team performance, your systems… all in real time. Because AI isn’t here to replace you or your team. It’s here to separate the salons who are organised and decisive… from the ones who are still guessing. If your salon feels even a little messy behind the scenes, this is your wake-up call.

3 Reasons You Need to Listen

You’ll understand the 5 operational shifts that will change salons over the next 3 years (and how to stay ahead).
You’ll learn why your team won’t rely on you the same way anymore.
You’ll see where your salon might be exposed and what to tighten immediately (so AI works for you, not against you).

👉 Want more salon business tools to get ahead of the competition? Apply for Salon Mastery now... Click here ✨

You Told Them. You Showed Them. Why Aren’t They Doing It?

Mon, 23 Mar 2026 08:30:00 +1300

One of the most frustrating experiences as a Salon CEO is telling your team what to do… and watching it slowly disappear. The consultation script? Not followed. The rebooking process? Slipping again. The retail conversation? Gone after 3 days. Welcome to the “professional repeater” problem. In this episode, Larissa Macleman is joined by coach Greta Veint to unpack why salon systems often fail to stick inside a business. After seven years coaching Salon CEOs inside Salon Mastery, Greta sees the same frustration come up again and again. Owners create the system. Teams start strong. And then… everything slowly fades. This conversation dives into the real reason salon systems fail and the three elements that transform systems into living habits inside your team. If you’re tired of repeating yourself and want a team that follows the systems you’ve built, this episode will shift how you lead your salon Because your systems should create freedom… Not more frustration.

3 Reasons You Need to Listen

Why a hidden leadership gap keeps the CEO as a professional repeater
The exact moment when a system starts slipping away from your team
3 things that make a system actually stick inside a salon

Do you want to steal the systems that $1M Salon CEOs are using to attract, retain, and develop rockstar team members? Unlock it inside Salon Mastery ✨ Click here to apply now.

Did I Build My Salon Systems the Wrong Way?

Mon, 16 Mar 2026 05:30:00 +1300

Most Salon CEOs are stuck being the walking, talking version of the manual no one reads. Larissa breaks down a simpler, smarter way to build systems your team will actually use, so your salon can grow without you being the answer to everything. You wrote it all down. The process. The steps. The expectations. Maybe it’s beautifully laid out and colour-coded and you were quite proud of it, honestly. And yet… Your team still comes to you! They ask the same question, do it differently anyway, and then wait for you to step in. So now you’re stuck! In this episode, you’ll discover why the traditional way of creating systems keeps you trapped, even when you’ve already done the work.

3 Reasons You Need to Listen

Why some salon teams adopt systems instantly… and others ignore or even resist them.
The one approach that makes systems actually stick.
What needs to change before your salon can truly run without you.

👉Ready to grow a systemized salon business in 2026? Want an operating system that operates without you, that you can have complete control over… but don't have to be the one that is controlling every moment of every day? ✨ Salon Mastery might be the perfect next step for you to get there. Apply now.

Your Salon Depends On You Too Much

Mon, 09 Mar 2026 09:00:00 +1300

If your salon still relies on you for every decision, the problem may not be your team: it may be your systems.

In this episode, Larissa Macleman and Joel Bouzaid unpack how repeatable salon systems create consistency, accountability and true freedom for salon owners ready to step into CEO leadership.

🚨 “Can I swap my shift?” 🚨“How do I do this consultation again?” 🚨 “Hey, can I take Saturday off?” With every question you get... There’s another decision you need to make… and the business lands right back on your shoulders. This is an (exhausting) sign that your salon is missing 1 critical part.

3 Reasons You Need to Listen

The easy process that frees you from decision fatigue
Why most Salon systems or Manuals die in a drawer collecting dust, and how to actually engage your team
The simple shift that transforms you as a leader.. not lost in the noise of your team

Salon CEOs don’t burn out because they lack passion. They burn out because they built a business that still depends entirely on them. Systems change that. And the moment you install the right ones, everything gets a little easier 👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to apply for Salon Mastery now.

Build a Salon Brand That Doesn’t Revolve Around You

Mon, 02 Mar 2026 00:00:00 +1300

Who is the brand: You or your salon? Maybe you’ve realised that you built something fragile that only works when YOU show up EVERY DAY… As the most booked stylist. As the superstar every client asks for. As the everything. Because the problem is? That business model has a ceiling. If you’re stuck between $300K and $500K and can’t seem to scale… Or you’ve hit $1M but still feel like the business relies on you more than you’d like… This episode breaks down the shift from personality-led to system-led growth (that can still have your trademark vibes 😉)... and how you can build a salon brand that doesn’t revolve around you. You’ll learn:

Why personality-led salons struggle to scale 👀
The real shift required to break through the $1M mark 🚀✨ (and give you some freedom back)

The structure required to double profit without doubling your workload 💪 Simplicity Scales. Complexity Fails. So if you’re ready to build a salon that supports your life instead of consuming it, this episode is for you 💛

3 Reasons You Need to Listen

Why personality-led salons struggle to scale 👀
The real shift required to break through the $1M mark 🚀✨ (and give you some freedom back)
The structure required to double profit without doubling your workload 💪

👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to apply for Salon Mastery now.

Salon Challenges. Pressure. Exhaustion… And How to Respond.

Mon, 23 Feb 2026 08:00:00 +1300

It’s inevitable that your salon will have challenges. Staff drama, cash flow dips, growth plateaus…

Joel Bouzaid unpacks the uncomfortable truth about leadership when you’re under pressure and feeling exhausted, and how you can master the CEO skill of reframing difficulty in your salon. Because what will truly drain your energy is what happens inside you when it hits 👇 The tightening in your chest. The mental spiral. The replaying conversations at night. The tone that slips out sharper than you intended. The weight you carry home. And in all of those moments… Your team is watching.

3 Reasons You Need to Listen

Discover the invisible pattern you default to when under stress
How the A → C → R model changes everything
The 1 question you need to ask yourself the next time something goes wrong

Pressure does not build character. It reveals it. Listen now and decide who you want to be the next time it gets hard. 👉 If you’re an ambitious CEO and you want to know how to reach the next level of your business, this is for you… The $1Million Salon Growth Plan for 2026 ✨Watch Here✨

Most Million-Dollar Salons Aren’t Profitable

Mon, 16 Feb 2026 00:00:00 +1300

Most million dollar salons are operating on pressure, not profit.

Full books. Full teams. Hitting revenue milestones that should mean you’re crushing it? Right?

This episode is for the salon owner who hit growth… and realised it didn’t feel like relief.

You did what you were told - Grow the revenue. Build the team. Keep the salon busy. Only to realise the reward never came… Just more wages.. More decisions.. More responsibility. In this episode, Larissa Macleman has the step-by-step strategy to fix this once and for all.

3 Reasons You Need to Listen

Discover the real reason why your salon’s growth made things heavier instead of easier..😳
The #1 way your profit disappears (even when revenue increases!)
A simple strategy to create relief, and put you on the fast-track to real financial success✨

Do you want a proven profit-plan to grow a million-dollar salon business? We make it happen inside Salon Mastery✨Just Click Here to book in your free Salon Strategy Call with Larissa to get started. 👉 Watch the $1Million Salon Growth Plan workshop, to successfully scale your business without working more hours…. Watch Here✨

My Salon Team Doesn’t Want Targets

Mon, 09 Feb 2026 07:00:00 +1300

What would you do if your team told you they don’t want targets, incentives or KPIs?

This episode was inspired by a real question from a salon owner navigating some tricky conversations…

Some of her team members have said they just want to come to work, do their job, and that earning more money doesn’t motivate them. She’s constantly getting messages about time off... And now she feels stuck between holding standards and the risk of losing her team. Tune in to find out:

3 Reasons You Need to Listen

Why a team saying they “don’t want targets” is rarely about money (what it’sactuallysignalling instead will surprise you…)
What your role is as a Salon CEO when expectations start feeling negotiable
1 simple focus so performance conversations stop feeling personal or awkward

This episode is a must-listen if you’re feeling overwhelmed about how to lead your team into the next stage of growth… Because removing targets doesn’t remove pressure. It just hands it back to you. Get the Guide - 5 Salon Meetings That Rule Them All 🗓️ 👑 Click here to grab your free copy now 👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨

5 Salon Meetings to Rule Them All

Mon, 02 Feb 2026 07:00:00 +1300

If you’re repeating yourself weekly and still not getting traction from your team, this episode explains why and what to fix.

Most salon owners don’t have a people problem. They have a communication problem with no structure behind it. In this episode, Larissa breaks down the 5 meetings that rule them all. A simple communication rhythm that gives expectations a place to land, holds standards without micromanaging, and removes you as the bottleneck in your salon.

3 Reasons You Need to Listen

Learn how to stop explaining the same thing to your team like it’s Groundhog Day
Get the 1 leadership shift that stops your salon relying on you physically being there to hold standards
Discover the5 Meetings That Rule Them Allso your communication finally has a structure that works.

Get the Guide - 5 Meetings That Rule Them All 🗓️ 👑 Click here to grab your free copy now

Put these 5 Meetings into Action in Your Salon with Larissa

Book a Strategy Call Now 💛

Inside Salon Mastery, you'll get exclusive access to the My Salon CEO™ app, which has the 5 meeting structures and agendas all in one place ✨ , and a complete coaching program to grow a million-dollar salon in 2026 👀 Let’s kick-start it in your first 45 days of working with us. Are you ready? ✨ 👉 Click here to book in your free Salon Strategy Call now and let's make it happen.

Why Does a Happy Salon Still Underperform?

Mon, 26 Jan 2026 09:00:00 +1300

Struggling to balance team happiness and performance? This episode reveals the fast-track framework salon CEOs use to build a high-performing team culture.

Because when you’re a Salon CEO it feels like you’re constantly choosing between the two… Be too nice, and performance drops. Be too focused on numbers, and culture cracks. In this episode, Joel Bouzaid breaks down exactly what’s missing when your team’s energy is positive but performance hasn’t caught up.

3 Reasons You Need to Listen

Why you’re stuck with good vibes and average results
The leadership mistake almost every “nice” salon owner makes without realising it.
The fast-track framework we use inside Salon Mastery to reset team culture in just one hour.

👉 If you’re an ambitious CEO and your Salon is making $10K+ per week, this is for you… The $1Million Salon Growth Plan for 2026…. Watch Here✨ 👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

How Do Top Salon CEOs Design Their Year?

Mon, 19 Jan 2026 09:00:00 +1300

If you don’t change how you lead and where you spend your time, this year will look exactly like the last one.

In this episode, Larissa Macleman invites you to pause, reset, and design your year like a true Salon CEO. This is for salon owners who feel overwhelmed, stretched thin, and ready for a different kind of year - one with more focus, better results, and confidence in every decision.

Grab a pen and paper and play along as you reset your leadership, define your targets, and lay the big rocks into your calendar before everything else takes over.

3 Reasons to Listen:

A CEO reset that actually clears your head (finally a good nights sleep)
Clarity on what to stop, start, and continue in 2026
Real targets that make sense foryourstage of business so this time next year your Successful, profitable… And living your best life

👉 Ambitious Salon CEOs this is for you… The $1 Million Salon Growth Plan for 2026 is what you’ve been looking for…. Watch Here✨

👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨

Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.44

7 Queen Moves For Salon CEOs in 2026

Mon, 12 Jan 2026 08:30:00 +1300

In 2026, there are 7 Queen moves that will separate the booked-out, profitable, in-demand Salons… from the ones drowning, still trying to keep up using strategies from 2020 😬. 2026 is the turning point - and we want you to win big. In this episode, Larissa and Joel unpack the 7 Queen Moves that future-ready Salon CEOs are making right now- because the beauty industry is shifting fast. We’re talking about raising standards, stepping out of survival mode, and growing your first $7K stylist so your profit (and your people) can THRIVE. If you know deep down that your Salon and your team are capable of so much more this year… Here’s your blueprint to make it happen. 3 Reasons to Listen:

Learn how to stop chasing clients, and attract them instead 🌼🐝 become the flower, not the bee!
Discover 1 queen move that will lift your team out of low performance and into real impact
Uncover the roadmap to becoming a Top 1% Salon CEO by 2030.

👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

3 Secrets to Be in the Top 1% of Salons

Mon, 05 Jan 2026 08:30:00 +1300

What if 2026 is the year your Salon joins the top 1% and crosses $1 million (or more) in revenue?

In this podcast episode, Larissa Macleman reveals exactly what our top-performing Salon CEOs are doing differently heading into 2026, and how you can steal their strategies so this year feels calmer, more profitable, and way more intentional.

3 Reasons to Listen:

How to create a salon experienceclients happily pay more for
Whysmaller, smarter teamsare making more money in 2026 (sorry, bigger is not better!)
1 salon system you needto stop answering the same question 47 times a day

This episode isn’t about fixing everything overnight. It’s about getting ahead and feeling confident about where you’re going. 👉 Click here to grab your copy of the CEO Cheat Sheet…. What the Top 1% of Salon Owners Will Do Differently in 2026✨ Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

A Year in Review: My Best Advice from 2025

Mon, 29 Dec 2025 09:00:00 +1300

2025 delivered some of the most defining lessons for Salon Owners.

You’ll hear the real talk that shifted owners from overwhelmed to empowered, from reactive to proactive, and from busy to intentional. Because something interesting happened this year. Across hundreds of salons, we kept seeing the same pattern play out… Some CEOs grew fast, confidently, almost effortlessly. Others stayed stuck - even though they were working just as hard. And most Salon Owners didn’t notice it until the impact was already showing up in their team, their time, or their bank account. So what was the difference? Tune in to find out - the best advice and lessons from 2025 that shaped the strongest salon CEOs I’ve ever worked with.

3 Reasons to Listen:

What really drives a client to chooseyoursalon (and it’s not what you think)
What moves your business when motivation drops
How to get your team to stepforwardinstead of waiting

Here are the full episodes of the advice featured:

11 Queen Moves You Need to Make in 2025

Why Your Salon Feels Stuck- And How to Fill Your Books Fast

The Storm Is Here: Why Salons Are Struggling & What to Do About It

Buy Back Your Time The CEO Shift You’ve Been Avoiding

High Vibe, High Performance: Lift Team Morale Fast

Why You’re Babysitting Your Team and How to Stop

P.s…. Do you want more profit, more confidence and a crystal-clear direction heading into 2026? We can make it happen ✨ Click here to book in your free Salon Strategy Call with Larissa before it’s too late.

Choose a Salon Rest Over Burnout

Mon, 22 Dec 2025 06:00:00 +1300

You give your team everything. You squeeze in one more client. You answer messages at night. You are the first to sacrifice your own time and the last one to stop thinking about the business.

But your salon doesn’t just need your effort - it needs your energy. In this week’s episode, Joel unpacks why being the most exhausted, most available, most "plugged in" person in the room - is exactly what is keeping you stuck. Deep down you know you cannot keep leading like this… So this episode is your strategic reset to return in 2026 as the leader your salon needs.

3 Reasons to Listen:

Understand exactly why the old formula of "most exhausted person wins" eventually stops working
Learn how to properly unplug over the holidays - without the guilt
Get the 3 principles for a powerful CEO reset (that elite athletes, artists and entrepreneurs use to stay at the top of their game)

3 Harsh Truths in 2026 – Your Salon Cannot Ignore

Mon, 15 Dec 2025 09:00:00 +1300

The salon industry is splitting in two. And the gap will only get bigger in 2026.

On one side, you have Salon Owners stuck in the weeds, exhausted, overthinking every move, hoping “next year” will be different. On the other side, you have Salon CEOs who are quietly installing systems, building strong teams, and creating real freedom and profit. And it all comes down to just 3 core truths that almost every salon owner overlooks… until it’s too late. Get clear on exactly what they are in this week’s episode with Larissa and Joel.

3 reasons to listen

Understand why the GAP between salons is about to widen (faster than anyone realises..)
Discover the invisible habits shaping your 2026 results right now
The one shift you need to make like aTop 1% Salon Owner

Which side of the Salon Industry are you going to find yourself next year? Are you ready to feed your ambitions and rise to the challenge? Want to lock in the strategy, the systems, and the support you need - so you can have the freedom and profit of Salon CEOs? ✨Apply for Salon Mastery and build your million-dollar roadmap with us. We only accept 5 new Salon Owners at a time… So if you’re generating over $10K in revenue and are ambitious & ready to reach the next level, click here to find out more and see if you’re eligible.

The Salon Industry Has Changed. 3 Pillars to Master in 2026

Mon, 08 Dec 2025 07:30:00 +1300

Our industry has changed more in the last five years than anyone expected - and 2026 is shaping up to be the year that separates the exhausted salon owner from the empowered Salon CEO.

In this episode, Larissa breaks down the three pillars every salon must strengthen if you want to grow profitably, lead with confidence and build a team who can truly perform. You’ll hear what’s been happening in the industry, what’s coming next, and how salons can finally step out of the “busy but broke” cycle.

3 Reasons to Listen:

Uncover the real reason client behaviour has shifted so dramatically (and why 2026 will flip the script again)
Learn the secret to growing revenuewithoutgrowing your team
Know which leadership shifts will reward the top 1% next year

The 5 Ways Your Salon Manager Becomes Irreplaceable

Mon, 01 Dec 2025 06:00:00 +1300

A truly irreplaceable salon manager doesn’t just “run the floor.” They amplify you. They protect your energy. They drive results, steer culture, and keep the salon moving forward - even when you’re nowhere in sight.

If you're ready for a manager who actually frees you from the daily grind- Joel will show you exactly what to look for, what to develop, and what must change.

3 Reasons to Listen:

You’ll unlock the real reason some managers thrive - and others flatline
You’ll get clarity on 5 ways a manager can transform from helpful → to invaluable
Learn the one mindset shift that instantly elevates a manager’s performance

So the real question is: Are these traits alive in your salon… or missing? Hit play and find out. Want a complete Manager strategy designed for your salon? Click here to book a strategy call.

She Left L’Oréal to Open a Salon… Here’s 1 Thing She Never Expected

Mon, 24 Nov 2025 09:00:00 +1300

Ever wondered what a L’Oréal executive would do if she opened a salon from scratch?

Alishia Smart reveals the real journey of becoming a Salon CEO after 25 years at L’Oréal - the mistakes, the rebuild, and the systems that saved her!

3 reasons to listen

Learn how she grew rebooking from 60% to85%with only one 5 minute strategy
Unlock the secret to building a team that thrives without you there
Find out what freedom off the floor reallylooks like for a salon owner (and how to get there).

Apply Now to Join our Salon Mastery Program! 💛✨ ✨ Double Your Salon Growth. Double Your Profits. Generating $10K+ in weekly revenue but feeling stuck? We’ve got your back. Salon Mastery helps ambitious salon owners: 💰Double revenue → scale from $500k to $1M without overworking or burning out. 💰Double profit → once you hit $1M, we help you optimise and lock in real profit. 💰Double your impact → with a clear 12-month Game Plan and the coaching to bring it to life. This isn’t just coaching, and it’s definitely not another course. It’s a 12-month growth system: step-by-step strategy, the right business tools, and expert coaching. Designed for salon CEOs who want to hit big results in half the time. ⚡ Success shouldn’t wait another year. We haven’t got time for that. 💡 The Double Double Goal: Together, we’ll build your 12-month strategy and roll it out with you... so you can grow faster, lead with confidence, and finally have the team, profit, and freedom you set out to create. 👉 Book your Free Strategy Call today: https://bit.ly/SalonMasterySuccess

The Rise of a Salon CEO From Teenage Mum to L’Oréal Boss

Mon, 17 Nov 2025 09:00:00 +1300

From teenage mum. To leading L’Oréal New Zealand. To Salon CEO 🔥

Imagine running a $200 million beauty brand. Huge team. Tight targets. Constant pressure to grow. Now imagine taking everything you learned from that world - and applying it to your salon. That’s exactly what Salon Owner Alishia Smart did. Inside this powerful episode, Alishia shares how she turned judgement into fuel, mastered the art of leadership, and built the resilience that every Salon CEO needs.

✨ 3 Reasons Why a Salon Owner Should Listen

How to lead with authenticity (and why most leaders get this wrong)
The biggest lessons from inside one of the world’s top beauty companies
What itreallytakes to rise from chaos to confidence

Where Are You on the Salon Leadership Ladder?

Mon, 10 Nov 2025 07:00:00 +1300

Every salon owner hits a point where growth stalls - not because you’re doing something wrong, but because you’ve simply outgrown your current stage of leadership.

So… where are you on the Salon Leadership Ladder? Are you the Operator, the Manager, the Leader, or the CEO?

Inside this episode, you’ll discover:

3 reasons to listen

What these 4 stages of the Leadership Ladder mean - and which one you’re in
The hidden traps that cause burnout and flatlined growth
The exact shifts you need at each stage to unlock freedom, profit, and momentum

Once you know where you are, you’ll know exactly what to do next. Book a free Strategy Call to see if Salon Mastery is right for you: https://bit.ly/ApplySMRiss

Manager Magic: From Helpful to High-Performing

Mon, 03 Nov 2025 09:00:00 +1300

What if your manager could lead your salon so smoothly… it felt like magic?

Our Lead Salon Mastery Coach GG reveals how to unlock “Manager Magic”- the perfect blend of clarity, structure, and confidence that empowers your manager to truly lead.

You’ll learn how to delegate the right way, communicate like a CEO, and create a leadership system that frees you from daily chaos - while your salon thrives.

3 reasons to listen

Learn the secret behind “Manager Magic” and how to create it in your salon
Discover how to give your manager the tools, not just the title
Find out the one meeting that transforms trust and communication

Book a free Strategy Call to see if Salon Mastery and our Motivating Manager program is right for you: https://bit.ly/ApplySMRiss

3 Rules of a BADASS Salon Team

Mon, 27 Oct 2025 09:00:00 +1300

You don’t get a dream team by accident. You build it by giving clear direction with clarity, holding high standards, and hiring with the right mindset..

In this episode, Joel reveals the 3 rules that transform an average team into a badass, high-performing salon culture.

3 reasons to listen

Learn how to define your salon’s culture clearly, so everyone knows the standard
How to spot and hirebar raisers (not team drainers) who lift your whole culture
You need a clear, repeatable culture playbook to grow to $1M without more chaos.

Book a free Strategy Call to create your plan and see if Salon Mastery is right for you: https://bit.ly/ApplySMRiss

Losing Faith in Your Team? Try This Before It’s Too Late

Mon, 20 Oct 2025 09:00:00 +1300

If your team “just don’t care” anymore… You need to try this before it’s too late. Larissa and Joel get real about extreme ownership and the leadership shift that reignites a flat team. We’ll show you how to stack simple systems so motivation stops being the bottleneck, and why a relentless season might be the move that changes everything. Real salon owner stories, clear steps, and the mindset that powers million-dollar salons.

3 reasons to listen:

You want your team to care again.
You’re ready to inspire (and pay) top performers their worth- while still increasing your profit.
You’re done with chaos and want simple systems that scale.

THE SALON MANAGER SCORECARD📝✨

Discover if your salon’s ready for a manager, or if hiring now would cost you time, money, and sanity. It’s free, takes 3 minutes, and will give you instant clarity on the right leadership move for you and your salon’s future.

https://bit.ly/SOC-Manager-Scorecard

Don’t Pick the Wrong Manager. Here’s How

Mon, 13 Oct 2025 09:00:00 +1300

Freedom. Balance. Profit. That’s what you dreamed of when you started your salon… not 60-hour weeks and constant chaos.

If your salon can’t function without you, it’s not because you’re doing something wrong- it’s because you’re missing the leadership support your business needs. In this episode, Larissa dives into why hiring and training a Salon manager isn’t just about delegation- it’s about building stability, freedom, and profit that lasts. Learn how to know if your salon is ready for a manager, the exact 5-step process to hire one right, and how to build a power duo between CEO and manager that drives growth- without burning you out.

3 Reasons to Listen:

1️⃣ You’re tired of being the glue that holds everything together 2️⃣ You want more freedom without losing control 3️⃣ You’re ready to build a salon that runs without you

THE SALON MANAGER SCORECARD📝✨

Discover if your salon’s ready for a manager, or if hiring now would cost you time, money, and sanity. It’s free, takes 3 minutes, and will give you instant clarity on the right leadership move for you and your salon’s future.

https://bit.ly/SOC-Manager-Scorecard

How Ben Doubled Revenue Without Doubling His Team

Mon, 06 Oct 2025 09:00:00 +1300

When Salon Owner Ben Oxlade took over his family salon, he inherited more than just a business - he inherited the overwhelm, the burnout, and the belief that working harder behind the chair was the only way to survive.

Fast forward 18 months, and Ben has completely rewritten that story. He has nearly doubled his salon’s revenue without doubling his team, built managers who he can trust, and stepped off the salon floor to reclaim his freedom. In this episode, Ben shares the pivotal strategies and mindset shifts that turned his salon around - and how he’s building a business that not only thrives, but allows him to live life on his terms.

3 Reasons to Listen

The 2 game-changing strategies that nearly doubled Ben’s revenue
How to create role clarity and empower your managers
Get inspired by how freedom and profit are possible when you step into your CEO role

Make sure to go follow Ben's salon Sube Hair on instagram and let him know we sent you!✨ @sube_hair ✨💛 👉 Ready to step out of daily operations and into your role as CEO? Book a FREE Strategy Call with Larissa to map out your path to $1 million salon success and see if Salon Mastery is the right fit.

Does Your Salon Actually Need a Manager?

Mon, 29 Sep 2025 09:00:00 +1300

Are you paying for a salon manager but still doing their jobs & tasks, yourself? Most salon owners- even the best ones- make the same mistakes when choosing or hiring and leading managers. These mistakes quietly drain sanity, profit, weaken culture, and keep you stuck in the weeds. In this episode, Larissa and Joel unpack the costly mistakes salon owners make with managers and show you exactly what to do instead. You’ll discover the difference, how to create role clarity, and why over-communication is your secret weapon. If you’re ready to stop paying for mistakes and start building a manager you can rely on- this episode is for you.

Learn the #1 mistake owners make when “handing things over” to a manager.
How to create role clarity that your manager desperately needs from you.
A simple perspective shift to help you stop doing it all yourself, empower her to take the reins (without feeling like you’re losing control) so you can start leading like a CEO.

10 Culture Commandments to Raise Team Standards

Mon, 22 Sep 2025 09:00:00 +1300

Is the energy in your salon dragging everyone down? Motivation is low, the vibes are flat, and before you know it- one person’s average, uninspired, “meh” attitude will spread through the whole team.

If left unchecked, that kind of energy will slowly sabotage your culture, your results, and yep… your profits. That’s why Joel’s sharing his 10 Culture Commandments- a simple, powerful framework to reset attitudes, raise the standards, and bring back that spark your salon needs. If you want a team that shows up with accountability, drive, and energy that raises the entire salon culture- this is the episode for you.

3 Reasons to Listen:

✅ Discover why your team defaults to “average” unless you change this 1 thing ✅ The hidden root of most performance problems (it’s not what you think..) ✅ The upgrade that get your team showing up stronger every day

Why You’re Babysitting Your Team and How to Stop

Mon, 15 Sep 2025 09:00:00 +1300

Are you stuck babysitting your team instead of leading your salon with confidence?

If you’re tired of walking into your salon and instantly sensing the drama, chasing staff to do the things they should already know, or carrying the weight of accountability on your shoulders - this episode is for you. It’s time to step out of referee mode and into CEO leadership.

3 Reasons Why You Should Listen:

Learn the 2 biggest leadership headaches salon owners face
Why “more staff” doesn’t equal “less drama” (it actually multiplies it)
Discover the 3 systems that stop drama before it spreads.

Is Burnout Killing Your Creativity? Reignite It Now.

Mon, 08 Sep 2025 18:00:00 +1300

Is your most creative ideas locked away?

In this episode, we uncover the one ingredient most Salon Owners are missing: CEO white space.You’ll discover:
Why your brain needs rest to make smarter CEO decisions
How CEO white space accelerates growth (and why burnout slows it down)
The surprising way your team actually benefits when you step away (without ‘cats away - mice will play’)

If you’re ready to fast-track your next million, it might be time to rethink how you spend your time.3 Reasons to Listen:

Discover the missing ingredient keeping your salon (and your creativity) stuck
Learn how to create space without losing momentum
Unlock the secret to faster, better CEO decisions

Is My Team Dysfunctional? The 5 Warning Signs You Can’t Afford to Miss

Mon, 01 Sep 2025 09:00:00 +1300

Could your team secretly be dysfunctional without you even realising it?

In this episode, Joel unpacks the 5 key signs that reveal whether your salon team is cohesive, competitive, communal, or toxic. Discover how dysfunction quietly creeps into culture, how to measure it, and most importantly - how to shift your salon into high trust, accountability, and performance. Because your team isn’t just part of the salon… they ARE the machine that drives your million-dollar vision forward.

3 Reasons to Listen:

✅ Learn the 5 hidden signs of team dysfunction ✅ Discover the difference between communal, competitive, cohesive, and toxic cultures ✅ Find out how to shift your team into high trust and performance

The Hidden Roadblocks Stopping Your Salon’s Growth

Mon, 25 Aug 2025 00:00:00 +1300

Are you or your team the reason your salon isn’t growing?

In this episode of the Salon Owners Collective Podcast, Larissa unpacks the 3 biggest roadblocks that stop salons from scaling- and the one powerful strategy that can help you break free and unlock unstoppable growth. If you’ve ever felt resentful being stuck on the floor, worried about your top stylist planning their exit, or frustrated by clients not returning, this conversation will show you a new way forward. You’ll discover how to: ✅ Recognise if YOU are the bottleneck in your business ✅ Spot when your team has flatlined and what to do about it ✅ Fix low client retention and stop the churn ✅ Install the Client Flow Method for long-term, sustainable growth This might be the queen move your salon has been waiting for.

3 Reasons You Should Listen:

Discover the hidden growth roadblocks in your salon.
Learn a game-changing method to stop client and team stagnation.
Unlock the strategy that could transform your salon into a $1M business.

Why Your Team Look at You Sideways

Mon, 18 Aug 2025 09:00:00 +1300

Sick days. Gossip. Disengagement. They’re not the root problem - they’re a symptom of a bigger leadership gap.

In this episode, Larissa Macleman and Coach Joel Bouzaid break down why your team might be quietly side-eyeing you, what they’re waiting for you to do, and how to reset your culture without endless “hard” conversations. We’ll cover how to spot the real cause of draining team behavior, stop tolerating what’s holding you back, and lead your salon with clarity, confidence, and purpose.

3 Reasons You Should Listen to This Episode:

Learn why “sickies” and drama are a sign of something deeper in your culture
Discover the mindset shift that turns hard conversations into easy ones

Find out how to rebuild trust and engagement with your team

Steal the Communication Secrets Only $1M Salon CEOs Know

Mon, 11 Aug 2025 09:00:00 +1300

If your salon team leans on you for everything, you’re not leading- you’re bottlenecking.

Breaks down the 4 stages of salon growth and introduces a radical shift: trading in “doing” for communicating the future. Learn the 12 Communication Pillars every salon CEO must master to build a high-performing, self-led team and unlock scalable success. You’ll walk away with a new framework, practical tools, and a deep understanding of how to finally lead with intention- and create a business that runs and grows without you. 🔑 3 Reasons to Listen:

Learn how to shift from lead doer to a visionary leader
Discover the 12-pillar communication framework to lead your team
Uncover the real reason your team isn’t stepping up (and how to fix it)

How Oprah’s Stylist Created a Salon Empire from 30 to 115 staff

Mon, 04 Aug 2025 09:00:00 +1300

What do you do when your Salon team goes from 30 to 60 overnight?

I sat down with celebrity stylist and salon owner George Gonzalez, as he shares his journey through massive growth, team mergers, and fearless leadership. We talk about: - What he learned behind the scenes with Oprah Winfrey - How he navigated the unknown while scaling - The leadership approach that helped him successfully merge two salon cultures - What’s next as he prepares to take over another 55-staff salon If you're a salon owner scaling up and craving freedom, this is your blueprint.

Torn Between Selling or Scaling? This Is the Conversation You Need to Hear

Mon, 28 Jul 2025 09:00:00 +1300

Should I sell my salon… or step up and scale?

It’s one of the hardest decisions a salon owner can face.

Larissa Macleman is joined by Coach Joel Bouziad to discuss the widening gap in the salon industry- between those thriving: growing, hiring, and opening second locations… and those quietly closing their doors. If you’re feeling overwhelmed, stuck, or just unsure of your next move- this episode is here to help you make an empowered decision. We’ll dive into:

The #1 Killer of Momentum
The real reasons salon owners walk away
How to know when it's truly the right time to step up and go for it
What it takes to build a business that gives you freedom, not burnout
How to set up your salon to SELL- or SCALE

Listen now- and get the clarity you’ve been searching for.

Why Your Million-Dollar Breakthrough Isn’t Behind the Chair

Mon, 21 Jul 2025 09:00:00 +1300

Feeling like you’re chasing your business instead of leading it?

Larissa Macleman shares why stepping away isn’t a luxury. It’s a necessity. Discover why white space is where million-dollar moves are made, and how to finally create the clarity and strategy your salon needs to grow beyond chaos. You'll also get an exclusive sneak peek into our invite-only retreat in Fiji: Fast Track to Your Next Million. This episode is a MUST for any salon owner ready to stop doing and start leading. 🎧 Hit play now and start thinking like a true CEO.

How to Handle Complaining Clients (Without Being Rude)

Mon, 14 Jul 2025 09:00:00 +1300

Feeling drained after a day of clients? It’s probably not the work- it’s the energy you’re absorbing.

In this episode, Coach Joel Bouzaid breaks down how to handle complaining or negative clients without letting them hijack your day or your energy. Learn how to lead conversations, set healthy boundaries, and create a workday that feels energising- not exhausting. We cover:

The subtle ways you allow clients to control your energy
Conversation redirection tactics
How to coach your team to lead client interactions
Why showing up full matters more than any technical skill

If you’re ready to stop feeling depleted and start leading the energy in your salon, this episode is for you. 🔑 3 Reasons to Listen:

Learn how to take control of the client conversation without being confrontational
Discover powerful communication frameworks to keep energy above the line
Walk away with practical tools to protect your own vibe and wellbeing

Turn Apprentices Into Profit Machines- Fast!

Mon, 07 Jul 2025 09:00:00 +1300

**Hiring apprentices is exciting- but only if they become valuable team members. So how do you spot a superstar junior early, and train them to be profitable- fast?**

In this episode, Larissa chats with apprentice expert Amanda Tonge. Together, they uncover what makes a high-performing apprentice, how to structure your training for success, and how to get your juniors bringing in income from day one. Tune in to discover: • What behaviours signal a great apprentice early on • Amanda’s favourite methods for income-generating junior services • How to structure your team to actually support growth and training • Why most salons fail at training apprentices- and how you can avoid it Whether you’ve got a team full of juniors or you’re about to hire your first one- this episode is a must-listen. Make sure to go follow Amanda Tonge on instagram and let her know we sent you!✨ @amandatonge_haireducator ✨💛 And check out Amanda’s book recommendation- The Let Them Theory by Mel Robbins

High Vibe, High Performance: Lift Team Morale Fast

Sun, 29 Jun 2025 08:00:00 +1300

Is your team showing signs of burnout, disengagement, or just going through the motions?

In this episode of the Salon Owners Collective Podcast, Joel Bouzaid—Boardroom Mentor and leadership strategist inside Salon Mastery—dives deep into why team morale drops and what YOU can do to lift it. You’ll learn how to lead from the front with confidence and inspire performance through intentional leadership strategies like: ✅ The 3 R’s of morale: Recognition, Reminders, Reinforcement ✅ The impact of morale on performance, retention & culture ✅ How to stop staff from “just surviving” peak periods ✨ Why morale is YOUR job (and the ROI it brings!) Ready to take back control of your salon culture and lead a team that thrives?

Listen now.

Buy Back Your Time The CEO Shift You’ve Been Avoiding

Mon, 23 Jun 2025 09:00:00 +1300

If your calendar is maxed out, you're serving clients all week, and you feel chained to your business... it’s time to buy back your time.

In this episode, Larissa Macleman shares how to shift into the CEO seat, reclaim your time, and build a million-dollar business without burnout. You’ll learn:

What your time is worth
The strategic difference between $300K and $1M salons
The real data on how time spent “on the floor” impacts your salon revenue

It’s time to stop doing it all and start doing what matters.

3 Reasons to Listen:

Reclaim your time as CEO
Shift from low-value tasks to CEO-level leadership
Get real strategies to buy back your time and scale, lead, and generate demand without working longer hours

The 7-Minute Motivation Hack for Salons

Mon, 16 Jun 2025 09:00:00 +1300

What if you could motivate your team, spark growth, and improve performance… all in just 7 minutes?

In this episode, Coach Joel reveals a powerful leadership framework designed to transform your team meetings from a time suck into a game-changing tool for growth and engagement. You'll discover how to drive real motivation- and why most Salon Owners are getting this totally wrong. Plus, learn why asking great questions is the key to leading a high-performing team. If you’re ready to step fully into your role as Salon CEO and finally experience true freedom, this one’s for you.

3 Reasons To Listen:

Learn the 3-part model that keeps staff focused on the future
Discover the psychology behind what really motivates your team
Get the framework that Million-Dollar Salons use to lead powerful, productive meetings in just 7 minutes

How to Navigate Power Struggles with Top Performers

Mon, 09 Jun 2025 09:00:00 +1300

When Your Top Performer Becomes the Problem

Ever had a top performer slowly morph into your biggest team challenge? In this episode, Larissa Macleman shares how to navigate tricky power dynamics without losing your best team member.

You’ll learn:

Why high performers can become disruptive
How to redirect their energy without confrontation
The best method to deliver feedback that sticks
How to protect your salon’s culture

If one team member is dominating the salon’s energy, it’s time to lead smarter- not shrink.

3 Reasons to Listen:

Learn how to prevent one team member from hijacking your culture
Discover the best method for effective, non-confrontational feedback
Regain control and lead with clarity, even through team tension

Salon SOS : Stuck, Static, and Struggling to Grow

Mon, 02 Jun 2025 09:00:00 +1300

In this episode, Larissa Macleman is joined by Joel Bouziad to explore the ONE Queen Move salon owners must make to get unstuck- whether you’re facing decline, stuck in stagnation, or overwhelmed by growth.

Discover why incremental tweaks won’t cut it anymore, and how to identify and make your next strategic move that aligns with the modern salon landscape (and where clients + teams are heading in 2025 and beyond). You’ll learn:

Why “holding on” is holding you back
The dangers of being stuck in outdated business models
The transformational impact of a lean & luxury salon strategy

🎧 Tune in now and find YOUR Queen Move.

From Avoidance to Action: How to Lead When It’s Uncomfortable

Mon, 26 May 2025 09:00:00 +1300

Do you find yourself avoiding “hard conversations” in your salon?

In this episode, Salon Owners Collective founder Larissa Macleman is joined by Dee Lang for a game-changing discussion on why salon leaders often get stuck- and how to reframe conflict. Discover:

What’s really stopping you from taking action
The shift that makes tough conversations feel easier
How to create a positive conflict management culture in your salon

If you’ve ever felt overwhelmed by leadership or struggled to step into your CEO role, this episode will leave you inspired and ready to lead with confidence and compassion.

Resources

RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Why Your Salon Feels Stuck- And How to Fill Your Books Fast

Mon, 19 May 2025 09:00:00 +1300

Are you tired of discounting, hustling, and posting endlessly without real results?

In this episode, Larissa Macleman reveals the truth behind why salon bookings are unpredictable—and what you can do to build consistent demand, attract ideal clients, and fill your books without chaos. Discover the exact “Fill Your Books Formula” that top-performing salons use to create high-converting offers and market them strategically. You’ll walk away with a step-by-step breakdown for creating magnetic offers, increasing bookings, and ditching the marketing overwhelm.

3 Reasons to Listen:

Learn the 6 key ingredients of a high-converting salon offer
Stop chasing bookings and start building a reliable marketing system
Discover the most common mistakes salon owners make—and how to avoid them

Download your FREE copy of our exclusive Fill Your Books Formula™ here

$100K Stylists: Unlock Your Team’s Earning Potential

Mon, 12 May 2025 09:00:00 +1300

Is your team stuck earning $50K a year and burning out? Ever wondered if your team could earn more and your salon could scale to 7-figures… all at the same time?

In this powerful solo episode, Coach Joel shares the 3-step framework to help salon owners inspire and elevate their teams into $100K earners—without increasing hours or stress.

You'll discover how to:

Empower your salon manager to lead with confidence
Improve performance without pushing your team too hard
Build a $100K Club that makes your team want to level up

If you’ve got big goals and a team that’s not quite there yet—this episode will show you the path forward.

Resources

CEO by Day, Mum by Night: 9 Powerful Life Hacks to Manage Both

Mon, 05 May 2025 09:00:00 +1300

In this episode, Larissa Macleman dives into the real talk: balancing the demands of being a Salon CEO and raising a family.

She shares 9 powerful life hacks for thriving in both roles- without the guilt, chaos, or burnout. Get ready to master boundaries, reset your energy, and work smarter- not harder.

✨ Topics we cover:

The $25/hour vs $100/hour mindset shift
How to automate, delegate, and delete tasks
Why good enough is good enough for growth
How a simple reset ritual can save your sanity

🎧 Tune in now and discover the small shifts that lead to big freedom and success. Book a FREE strategy call to get clarity and map out your 6-week plan to scale to a million-dollar salon and build a self-sufficient team. Let’s see if Salon Mastery is your next step!

Resources

The Storm Is Here: Why Salons Are Struggling & What to Do About It

Mon, 28 Apr 2025 00:00:00 +1300

Are you stuck in chaos while others seem to be soaring?

You’re not alone. In this powerful episode, Larissa and Joel dive into what’s really going on behind the scenes of salon overwhelm—and how to rise above it using the powerful CALM method. Discover why your decisions feel riskier than ever, why your team might be wobbling, and most importantly, how to take back control and thrive in today’s unpredictable landscape.

Inside this episode:

What VUCA means (and why you’re living it)
The mindset shift that transforms confusion into clarity
How Salon CEOs build calm in the middle of the storm

It’s time to take action—not anxiety. Book a FREE strategy call to get clarity and map out your 6-week plan to scale to a million-dollar salon and build a self-sufficient team. Let’s see if Salon Mastery is your next step!

Resources

“I Love Doing Hair… But I’m Done”– 4 Signs to Step Away From the Chair

Mon, 21 Apr 2025 09:15:00 +1300

“I Love Hair… But I Think I’m Done” – The Hidden Truth About Stepping Away From the Chair In this episode, Larissa dives deep into the emotional and strategic journey of letting go of the chair and becoming the CEO your business needs. If you’re a salon owner stuck in the weeds, feeling stretched, or unsure how to let go without losing the love—you need to hear this.

Discover:

The 4 signs you’re ready to stop taking clients
How to replace yourself (without the guilt)
Why stepping back is the most powerful move you can make

✨ Ready to step out of the chair and into leadership? Book your FREE Salon Strategy Call now: Click here to book

Resources

RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to our Salon Mastery Program! Achieve Salon Growth without being overwhelmed or overworking – it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Why Your Team Feels “Off” (And What To Do About It)

Mon, 14 Apr 2025 00:00:00 +1300

**You’re showing up, doing your best… but your team? Something just feels off.**

In this episode, Salon Owners Collective Coach Joel Bouzaid dives deep into the invisible force that shapes your salon’s success—your team culture. If your once high-performing team feels disconnected, unmotivated, or a little “meh”, this is for you.

🔎 You’ll uncover:

The REAL reason your team vibe feels fractured (hint: it’s not just them)
How to lead your team without draining yourself
The difference between confused and clean communication
Our powerful 1:1 method to boost performance
How to reconnect your team with your vision and purpose

✨ Culture doesn’t fix itself. You do. 🔗 Book a free Salon Strategy Call with Larissa Let’s create a simple plan to rebuild your dream team and grow toward $1Million in revenue—without the burnout.

💥 3 Reasons Salon Owners Should Listen to This Episode:

You’ll finally understand why your team feels disconnected—and what to do about it.
Learn how to lead with clarity, not chaos—even when you’re exhausted.
Get actionable tools to rebuild team motivation and performance fast.

Resources

RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Success Isn’t a Secret—It’s Rented Daily

Mon, 07 Apr 2025 00:00:00 +1300

Success Isn’t a Secret—It’s Rented Daily

In this week’s episode, I sit down with award-winning stylist and salon CEO Sam James, who gives us the full backstage pass to her winning moment—and the 13 years it took to get there. Sam opens up about the real behind-the-scenes of success: the failed attempts, the evolving team, the culture she built, and the leadership mindset that changed everything. If you’re a salon owner chasing next-level growth, this conversation is your reminder that success doesn’t come from luck—it comes from relentless clarity, grit, and heart.

👑 What we cover:

Building award-winning collections (without losing your mind)
How to lead a loyal, culture-first team
Why you must stop scrolling and start doing
How motherhood shifted Sam’s leadership style
Setting realistic goals that actually get results

Make sure to go follow Sam James on instagram and let her know we sent you!✨ @samij_hair ✨💛 👉 Ready to step out of daily operations and into your role as CEO? Book a FREE Strategy Call with Larissa to map out your path to $1Million Salon success and see if Salon Mastery is the right fit.

Resources

Top 5 Expensive Mistakes Salon Investors Make — and How to Avoid Them

Fri, 28 Mar 2025 00:00:00 +1300

Thinking about buying a salon or scaling your existing one? Before you dive in, I need to share the 5 most common — and costly — mistakes I see investors and salon owners make. In this episode, you’ll learn: ✔ Why oversimplifying the business could kill your growth ✔ How to build a team that stays, thrives, and grows with you ✔ The secret to engineering profit (even if you’re already at $1Million) ✔ Why going hands-off too soon is a recipe for disaster ✔ How smart salon CEOs make data-driven decisions, not guesses Whether you’re an investor stepping into the salon industry or a stylist-turned-owner ready to lead with confidence, this episode is packed with lessons to help you scale strategically- not chaotically. ✨ Book your free Salon Strategy Call with me to create your roadmap to $1Million and see if Salon Mastery is the right fit for you. www.salonownerscollective.com

Resources

RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Program now! Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a business program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Are You Sabotaging Your Manager?

Mon, 24 Mar 2025 00:00:00 +1300

You finally hire a manager, hoping they’ll take daily tasks off your plate… but before long, you’re still the one solving problems, running team meetings, and making all the decisions. Sound familiar?

You’re not alone — and here’s the truth: most salon owners accidentally sabotage their managers by holding on too tight, micromanaging, and never truly letting go. In this episode, we uncover why so many salon owners fall into this trap — and how to stop. You’ll learn:

The #1 reason you keep getting pulled back into daily operations
How to define clear roles and responsibilities between you and your manager
The key to delegating with confidence, without “dump and run”
Why letting go isn’t just scary — it’s essential for scaling
How to shift from problem-solver to powerful Salon CEO

We’ll also show you why stepping into CEO leadership isn’t just about you — it’s about empowering your team to step up with you, and building a business that can grow beyond you. If you’re tired of doing your manager’s job and feel stuck in the weeds, this episode will give you the clarity and courage you need to finally cross that bridge into freedom and profit. You don’t have to stay stuck.

Here’s why you should listen to this episode:

Understand why your manager isn’t stepping up (and how you might be the reason!).
Learn how to delegate with clarity so your manager can lead — not rely on you.
Get inspired to finally step into your CEO role and create a salon that runs without you.

Resources

How Poor Communication is Costing You Profit & Peace

Tue, 18 Mar 2025 13:53:00 +1300

Running a salon should be rewarding—but if you’re stuck in team drama, constant conflict, and losing great staff, it can feel like a never-ending battle.

Are you spending more time managing personalities than actually growing your business?

Do you feel like no matter how much you communicate, your team still doesn’t ‘get it’?

Are you constantly stuck in the middle of salon gossip, complaints, or misunderstandings?

If any of this sounds familiar, you’re not alone. Many salon owners believe their team is the problem—but the real issue is how you’re leading them.

In this episode, leadership expert Joel Bouzaid breaks down the silent killer that’s keeping your business stuck: poor communication. He’ll reveal how top salon CEOs transform staff conflict into trust, efficiency, and loyalty—without micromanaging or burning out.

What You’ll Learn in This Episode:

1. The hidden communication mistakes that create drama & high staff turnover

2. How to stop reacting to problems and start leading with confidence

3. The secret to reading between the lines (so you actually understand what your team is saying)

4. How to build trust & loyalty—so your team works with you, not against you

If you’re tired of feeling like the middleman in your own business, constantly fixing problems instead of growing your salon, this episode is for you.

Resources

RESOURCE: Take the Health Check!

SALON MASTERY: Apply Now to Salon Mastery Coaching now!

COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

How to Build a Salon That Thrives Without You

Tue, 11 Mar 2025 00:00:00 +1300

Let’s be honest—salon burnout is real, and it’s something no one talks about enough. If you’ve ever thought, I just want to sell my salon and walk away, you’re not alone. But here’s the truth: burnout doesn’t happen just because you’re working hard. It happens when you’re working hard without direction—stuck in a cycle of firefighting, decision fatigue, and never-ending to-do lists. But what if you could change that? What if your salon ran smoothly without relying on you 24/7? In this episode, I’m sharing how to stop the burnout spiral and start leading with clarity, ease, and confidence. You’ll learn: ✔️ The 3 biggest burnout traps salon owners fall into—and how to escape them ✔️ The 80/20 rule for salon success (and why the most profitable salons are actually boring) ✔️ How to ditch reactive mode and step into leadership with a clear game plan ✔️ The power of systemizing and delegating so you can stop doing everything yourself ✔️ Why carving out 20% of your time for creativity and innovation will reignite your passion You don’t have to run yourself into the ground to build a thriving, profitable salon. You can have both success and sanity—it just takes the right strategy.

Here’s why you should listen to this episode:

Discover why burnout happens and how to avoid it (for good!)
Learn how to create a repeatable, profitable salon model that works for you
Get practical steps to ditch overwhelm, reclaim your time, and finally enjoy your business again

Resources

How to Rebuild & Lead a High-Performing Salon Team (After Losing It All)

Mon, 03 Mar 2025 00:00:00 +1300

Losing a team member is tough. But losing 80% of your team at once? That’s every salon owner's worst nightmare.

It’s overwhelming. It throws your business into chaos. And honestly? It makes you question if you even want to keep going.That’s exactly what happened to Bronwyn. She went from leading a thriving team to running her salon with just one other person. But instead of giving up, she rebuilt from the ground up—this time, with the systems, mindset, and leadership skills needed to create a strong, resilient, and high-performing team.If you’ve ever struggled with staff retention, team culture, or hiring the right people, this episode is for you.In this episode, we dive into:

✔️ The 3 essential pillars of building a salon team that thrives ✔️ Why losing team members isn’t always a bad thing—and how to use it as a reset ✔️ The leadership mindset shift that will transform the way you run your salon

✔️ How to create a salon culture that attracts, develops, and keeps top talentYou don’t have to stay stuck in survival mode or keep struggling with hiring and retention. Tune in now and learn how to lead your team with confidence and ease.Here is why you should listen to the full episode:

Learn how to rebuild after major staff losses—without losing momentum.
Discover the 3 key leadership shifts that will strengthen your team and culture.
Find out how to create a salon your team wants to stay in—so you’re not constantly hiring and training.

Resources

RESOURCE: Take the Health Check!

SALON MASTERY: Apply Now to Salon Mastery Coaching now!

Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Why Your Team Isn’t Meeting Your Expectations

Mon, 24 Feb 2025 00:00:00 +1300

If you’ve ever felt frustrated that your team just doesn’t “get it,” you’re not alone. You give instructions, you explain things once, and yet—mistakes happen, tasks are forgotten, and you find yourself constantly fixing things that should’ve been done right the first time.

It’s exhausting. It slows down your business. And honestly? It makes you feel like you’re carrying the whole damn thing on your own shoulders. The truth is, assumptions are killing your leadership. You assume your team knows what to do, that they remember what you taught them months ago, and that common sense is, well, common. But it’s not. And that’s where the breakdown happens. In this episode, I’m sharing a leadership lesson I learned the hard way—while painting my kitchen. Because just like in your salon, a little bit of extra communication and planning up front can save you a whole lot of frustration later on. You don’t have to keep repeating yourself, micromanaging, or feeling like the only one who can do things right. Tune in and find out how to lead your team with clarity, confidence, and ease.

Here is Why Your Team Isn’t Meeting Your Expectations

Here is why you should listen to the full episode:

Learn why your team isn’t performing the way you want—and what’s really missing.
Discover the key mistake you’re making that’s creating more work for everyone (including yourself).
Find out the simple leadership shift that will set your team up for success and make your business run smoother.

Resources

Discovering You Have ADHD as a Salon Owner

Mon, 17 Feb 2025 00:00:00 +1300

Ever feel like your brain is running at 100 miles per hour, bouncing between a thousand ideas, struggling to stay focused, and constantly battling distractions? You’re not alone.

Jo Thomas, salon owner and Salon Mastery Success Coach, recently discovered she has ADHD—and it changed everything. From feeling overwhelmed and scattered to learning how to harness ADHD as her superpower, Jo shares the highs, the struggles, and the powerful lessons she’s learned along the way.

Here’s why you need to listen to this episode:

Discover the hidden signs of ADHD that many salon owners might unknowingly have.
Learn how ADHD impacts leadership, decision-making, and team management.
Find out how Jo turned what she once saw as a weakness into one of her biggest strengths.

If you’ve ever struggled with focus, consistency, or structure in your salon business, this episode is a must-listen. Jo’s story might just be the perspective shift you need to take control, work with your brain (not against it), and turn your challenges into strengths. Here is… Discovering You Have ADHD as a Salon Owner

Resources

RESOURCE: Take the Health Check!

SALON MASTERY: Join Salon Mastery Coaching now!

COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Jo by joining The Salon Mastery Program, click here to join

11 Queen Moves You Need to Make in 2025

Mon, 10 Feb 2025 00:00:00 +1300

You need to get on the train, jump on the fast track, and start making some Queen moves in your business! If you keep doing the same shit you did in 2024, you’ll be left behind in 2025. The gap between salons that are just surviving and those that are THRIVING is about to get a whole lot bigger. Right now, you’re stuck, spinning your wheels, buried in the day-to-day chaos of running a salon. You’re overworked, underpaid, and wondering why your team isn’t stepping up. You’re exhausted from putting out fires, and let’s be real—your business is running you, not the other way around. Something has to change… There are 11 Queen moves that the most successful salon owners are making this year. If you want to build momentum, create a high-performing team, and finally take control of your business, you need to know what they are. Salon Mastery Boardroom Coach, Joel, and I are breaking it all down! Here is 11 Queen Moves You Need to Make in 2025

Here is why you should listen to the full episode:

Discover what’s keeping you stuck and how to break free.
Learn the critical shifts successful salon owners are making right now.
Find out the first step to reclaiming your time, your team, and your profit.

Resources

EVENT: Fast-Track to Your Million-Dollar Salon… Unlock the Ultimate Proven Roadmap to Achieve Your Goals Faster in 2025… SECURE YOUR SPOT RESOURCE: Take the Health Check! SALON MASTERY: Apply Now to Salon Mastery Coaching now! Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. COMMUNITY: CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

How Salons Can Help Combat Domestic Abuse

Mon, 03 Feb 2025 00:00:00 +1300

You are in a unique position.

As a stylist or therapist, you build deep, trusted relationships with your clients. You see them at their most vulnerable, hear their personal stories, and sometimes, notice things that others don’t. But what if you suspect something is wrong? What if a client—or even a team member—is silently struggling with something far more serious than just a bad day? Domestic abuse is more common than you think, and during this episode, we’re diving into the crucial role salon owners and professionals can play in being a safe space for those who need it most. Our guest, Liz McKeon, shares how she became the UK and Irish ambassador for Shearhaven—a program designed to train salon professionals on recognizing the signs of domestic abuse. More importantly, she reveals why this matters now more than ever. This conversation isn’t easy, but it’s necessary. If you want to be more than just a salon owner and truly make a difference in people’s lives, this episode is a must-listen.

This is How Salons Can Help Combat Domestic Abuse

Here is why you should listen to the full episode:

Learn why salons are a powerful safe haven for those experiencing domestic abuse.
Discover the hidden signs that someone might be in danger—even if they’re not saying a word.
Understand the simple but critical steps you can take to offer support without overstepping your role.

Resources

Connect with Liz

Shear Haven Website Shear Haven Training 30 Days to Beauty Business Success BOOK Instagram

3 Reasons Why You’re Not Profitable at $1 Million

Mon, 27 Jan 2025 00:00:00 +1300

$1 Million Salons aren’t always profitable…

Seems crazy, right? But when you don’t know your numbers (or aren’t doing them correctly), whilst you may be making $1 Million in revenue… you might actually be running your business into the red! There are 3 reasons why your Salon isn’t profitable at $1 Million… I’m breaking down the steps you need to take to turn your Salon around and help you break through your Salon’s growth ceiling so you can start prioritising profit! Your business can be successful and grow in 2025 IF you learn how to become profitable.

This is: 3 Reasons Why You’re Not Profitable at $1 Million

Here is why you should listen to the full episode:

Learn why profit is a choice
Understand why you’re not profitable
Know how turn your Salon around

Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Should You Create Your Own Product Line?

Mon, 20 Jan 2025 00:00:00 +1300

“Everything will work out!”

Have you ever thought about starting your own product line? Something that you have created from scratch that is perfect for you and your clients… Sounds like a good idea, right? But it feels a little daunting too! Which is why I’m sure excited to be chatting with Ashleigh, founder of The Facialist. Ashleigh is a successful Salon Owner who decided to transform her Salon during the pandemic… Ashleigh created her own product line that seamlessly integrated with The Facialist. We’re breaking down Ashleigh’s journey, the challenges of product development, inventory management and how to maintain a strong vision!

This is Should You Create Your Own Product Line?

Here is why you should listen to the full episode:

Learn the steps to creating your product line
Understand the challenges of product developement
Know Ashleigh’s top tip to maintaining a strong vision

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click HERE to access the exclusive offer! Connect with Ashleigh Instagram Connect with The Facialist Instagram Facebook Website

Are You Ready for the Rise of AI in Salons?

Fri, 10 Jan 2025 00:00:00 +1300

You need to get on the train, jump on the fast track and start making some Queen moves in your business.

If you keep doing the same shit that you did in 2024, you will be left behind in 2025. The gap between Salon’s who are just surviving and those who are THRIVING is about to get a whole lot bigger.

Which is where AI comes in… AI is about to change our industry and you need to start incorporating it into your business. When you use AI, it will actually help you lead your business better. AI is your own personal assistant, helping you to improve customer service, streamline your business operations and help you get shit done!

The world of AI is so much bigger than ChatGPT and you need to get on board if you want to grow your Salon in 2025.

Salon Mastery Boardroom Coach, Joel and I are sharing why you need AI in your Salon!

Here is Are You Ready for the Rise of AI in Salons?

Here is why you should listen to the full episode:

Learn WHY you need AI
Understand how AI can help you in your Salon
Know how implement AI

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Is the Hair and Beauty Industry Going Downhill?

Mon, 06 Jan 2025 00:00:00 +1300

What actually happened in 2024?

We started to see changes in consumer behaviour… rebookings, deposits, buying retail and then also changes with our team and technology. But what do these changes actually mean for your Salon and for our industry? And how do these changes affect how you do business in 2025? On this episode of the Salon Owners Collective Podcast, Shortcuts co-Founder, Jo and I are breaking down the key figures from the Shortcuts Industry report… Some of the results may surprise you!

Here is Is the Hair and Beauty Industry Going Downhill?

Here is why you should listen to the full episode:

Learn what happened in 2024
Understand what these industry stats mean
Know how to get a head in 2025

Learn the difference between stress and burnout
Understand why we feel burntout… especially at Christmas
Know the tools to help you manage burnout

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Stepping Up, Stepping Out and Stepping Off the Floor

Sun, 24 Nov 2024 08:30:00 +1300

“Frick… I’m exhausted”

When you first open your Salon, you’re excited! Excited to be your own boss, have your own space, your own team… and make your own money! But the excitement wears off and 3 years down the track you feel completely exhausted. You begin to feel like a glorified stylist that also has the stress paying people.

I felt like this too. And it was hard because you feel emotionally drained, you’re working 60 hours a week and you're not growing!

But the difference between a $1 Million Salon and a $500K Salon is…. they have skill…

The skills to know when to Step Up, Out and Off the Floor!

In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, is sharing how you can become unstuck in your Salon…

Here is Stepping Up, Stepping Out and Stepping Off the Floor

Here is why you should listen to the full episode:

Learn why you feel stuck in your Salon
Understand the difference between a $1Million Salon and a $500K Salon
Know how to level up

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

The E Myth - Michael Gerber

The One Thing That Will Increase Your Cash Flow in January

Sun, 17 Nov 2024 08:00:00 +1300

December is often your busiest month… every single client you have ever served comes to your Salon right before Christmas!

Which is great, but it means January and February are very quiet! And it can be quite stressful. You’re on a high, just had your best December and then you kick off the New Year very gappy and struggling to get clients booked in. But what if there was something that you could do to boost your Salon’s cash flow by $20 - 30k in January and February? Something that is easy to implement, you could kick it off in December when you’re talking to your 5-star clients and it’s not going to feel like a massive project that you’re starting at the end of the year… I’m talking about memberships! This is something that I implemented into my Salon (I actually did it because we wanted to renovate!) and I loved it… So it was fitting that I bring Shortcuts co-founder Jo, back on the Salon Owners Collective Podcast as she was the one that actually told me about this strategy all those years ago!

Here is The One Thing That Will Increase Your Cash Flow in January

Here is why you should listen to the full episode:

Learn how to boost your cash flow in January
Understand how memberships work
Know the steps so you can get started now!

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. CLICK HERE for Shortcuts Guide to Salon Memberships! Connect with Shortcuts Shortcuts Website: https://www.shortcuts.com.au/ Shortcuts Instagram: https://www.instagram.com/shortcuts_anz/ Shortcuts Facebook: https://www.facebook.com/ShortcutsSoftware Jo’s LinkedIn: https://www.linkedin.com/in/joanna-burgess?originalSubdomain=au

Turning Followers Into Lifelong Clients…

Sun, 10 Nov 2024 06:55:00 +1300

Only 6% of your followers will see your Instagram post!

Crazy, right? We put so much time and effort into taking the perfect picture and writing the perfect caption… and then almost none of our followers get to see it! And what’s even crazier… it takes 6 months of emails or DMs before a client even books their first appointment with you.

Marketing seems like a lot of work to have to wait 6 months for one new client!

But what if there’s something you could do to make your social media marketing more effective? The best part, once you’ve set it up… it does all the work of ‘warming up’ followers to become clients so that you don’t have too!

I’m talking about automating EVERYTHING; comments, DMs, REPLIES to DMs! Automations change the way you do your marketing. I’ve loved and used automatons for years… in fact, you may have received an automated message from me before…

If you want to grow your Salon and attract new clients, automations is the way to go!

I am very excited to be sharing with you this chat that I had with Georgia, a Marketing superstar and owner of SalonBot about all things automations.

This is the Turning Followers Into Lifelong Clients…

Here is why you should listen to the full episode:

Learn what is an automation
Understand how to use automations to attract new clients
Know how to successfully implement automations into your marketing

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.

Apply Now to Salon Mastery Coaching now.

Shortcuts Salon Software

This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click HERE to access the exclusive offer!

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Georgia

Instagram

Facebook

Website

Resources Mentioned

Georgia's Quick Start Guide

Sell Like Crazy

Salon Owners Need Holidays Too!

Mon, 04 Nov 2024 00:00:00 +1300

I can’t go on holiday… what if someone is sick? Or a client complains? And what will my team do if a pipe bursts?!

The thought of leaving your team can be super stressful and that’s before you’ve even booked any flights! But sometimes, a holiday away from your team is actually the best thing you can do for your business…

You come back feeling refreshed, with new fresh ideas on how you’re going to elevate your Salon (I mean… it’s hard to completely shut off and not think about your business!). And your team has a new sense of confidence that they can keep everything running smoothly without you.

But it takes some time to get to a place where you trust your team enough to leave them for a week (or maybe 6!) and that they feel prepared and ready to know what to do to manage daily operations.

Salon Mastery Boardroom Coach, Joel and I are sharing the 5 steps to prepare your team for your holiday!

Here is Salon Owners Need Holidays Too!

Here is why you should listen to the full episode:

Learn the MEDAL framework
Understand how to prepare your team for your holiday
Know how to give your team the tools to succeed

CLICK HERE and I’ll DM you the MEDAL Guide!

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible!

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

3 Steps to a Marketing Mindset

Fri, 25 Oct 2024 00:00:00 +1300

She had $70K in her everyday account but still tried to barter! Everyone may be talking about the economic crisis, but not everyone is affected by the economic crisis. Your clients can afford to come to the Salon and pay full price for their service… and buy a product or two before they leave. And if they're not, it’s because you’re not marketing your value! Have you stopped buying fresh flowers for reception? Moved from shelves full with products to only a handful for clients to buy? Are you complaining with your client about how expensive everything is right now? All of these changes (although they may seem small) are eating away at your value. Instead of communicating that you’re a Salon that people can come to relax and feel pampered… you’re telling people that you’re struggling too. For clients to prioritise and value you and your Salon, you need to move to a Marketing Mindset… I am very excited to be sharing with you this chat that I had with Milly, a Salon Owner who’s marketing mindset took her $15K Salon to $60K, 6 months after she bought it!

This is the 3 Steps to a Marketing Mindset

Here is why you should listen to the full episode:

Learn why value is important
Understand how to communicate your value to clients
Know how to adopt a Marketing Mindset

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Milly

Instagram Facebook

Resources Mentioned

Psychology of Selling Paul Scanlon

The One Thing To Get Your Salon Back in Momentum

Fri, 18 Oct 2024 00:00:00 +1300

Anyone else an overwhelmaholic? Like all you do is stress about work, creating a winning culture and how you’re going to pay the fricken bills! And yes it would be nice if you could relax, have three massages a week and learn how to chill out… but it’s not that simple. How can you figure out what’s overwhelming you when EVERYTHING seems overwhelming. So instead you let the overwhelm continue and you get this weird internal feeling that everything is irritating you! Then one day it randomly comes out, like when the car door won’t shut properly… so now you’re shitty at the car door. Or are you? But if you don’t take that first step… your business will never move forward! You need to get your Salon back into momentum. Salon Mastery Boardroom Coach, Joel and I are sharing the one thing that will change your life… and your business!

Here is The One Thing To Get Your Salon Back in Momentum

Here is why you should listen to the full episode:

Learn the signs of overwhelm
Understand how overcome overwhelm
Know how to get your Salon back in Momentum

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

How She Increased Monthly Revenue by $75K

Fri, 11 Oct 2024 00:00:00 +1300

Do you stay awake at night thinking about cash?

I know I have definitely had many sleepless nights thinking about how I’m going to be able to pay the team, how am I going to pay the bills… how am I going to pay MY bills at home? It can be a non-stop conversation that goes on in our heads! But, I have the answer to solving all of your money problems… and it’s not redesigning another package or offering a discount… In fact, the answer is something that a lot of other industries do already… including the gym and Netflix! Memberships are the secret to moving your Salon forward, helping you to plan (and see) your Salon’s future growth. Memberships will also help you rebook and retain 5-Star Clients™! I’m excited to share this conversation I had with Jo from Aglow about why you need to introduce memberships to your Salon. Here is How She Increased Monthly Revenue by $75K

Here is why you should listen to the full episode:

Learn what Salon memberships are
Understand the benefit of memberships
Know how to implement memberships into your Salon

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Jo

Website: https://www.getaglow.co/ Instagram: https://www.instagram.com/aglow.club/ Facebook: https://www.facebook.com/aglow.club Jo’s LinkedIn: https://nz.linkedin.com/in/jo-blundell-21461a13?trk=org-employees

Million Dollar Mindset: 5 Lessons You Need to Know

Fri, 04 Oct 2024 00:00:00 +1300

I used to worry that people would judge me for being successful…

But over time, I learnt that it’s ok if people judge because money makes the world go around. I’m a big believer that profit is a choice. There are many decisions we make as a business owner that will ultimately impact whether or not we are profitable. And having a Million Dollar Mindset makes all the difference. And to grow your Salon… you NEED to have a Million Dollar Mindset. In the Salon Mastery Program, I like to say DTFW or Do The Fricken Work. Which basically means if you want to be profitable, you need to actually do the work! No more ‘but Larissa, I’ve never been good at maths”...

If you’re want to make a $1 Million (and pay yourself too #CEOLife) there are 5 lessons you need to learn.

I’m sharing the 4 steps that will help you DTFW and become profitable in your Salon! It will be a game changer for not only your business, but your life. This is: Million Dollar Mindset: 5 Lessons You Need to Know

Here is why you should listen to the full episode:

Learn why profit is a choice
Understand how to do the fricken work
Know how to pay yourself

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

When to Expand or Sell Your Salon

Sun, 29 Sep 2024 00:00:00 +1300

When is the right time to just jump and expand your Salon?

Your team is booked and busy, clients are coming in and things are starting to feel a little cramped. Do you expand into a larger space, or even open a second location! But what if you stop growing and suddenly you’re stuck paying rent you can’t afford… Or what happens if, out of the blue, someone offers to buy your Salon! Do you take the first offer you receive? Try and negotiate? Or shop around and see if anyone else is interested in buying your Salon? Both decisions are equally big and life changing! And sometimes, they’re decisions that you spend weeks, months or even years going back and forth on what to do… that you end up never making a decision at all! I’ve talked to a few Salon Owners recently who are making these life changing decisions right now! I knew the perfect person to talk to about expanding and selling your Salon, is Hady, founder and former CEO of Forme Spa… she grew her Salon to 9 locations before selling. This is When to Expand or Sell Your Salon…

Here is why you should listen to the full episode:

Learn what it takes to expand or sell your Salon
Understand when it’s time to make a change in your business
Know how to make that life changing decision

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

3 Keys to Turn Team Discontent into Salon Success

Sun, 22 Sep 2024 09:00:00 +1300

“Nothing I do makes my team happy!” It can be tricky to juggle what’s best for you and your Salon whilst also balancing what’s best for your team as individuals… but sometimes, you have no idea what to do. Your team wants to earn more money… you show them how BUT then they complain about working... you can’t win! As a Salon Owner, there are 3 keys YOU need to be doing as the leader of your business if you want a motivated team that helps you reach your Salon’s goals. I promise it’s a lot easier than you think! Because when your team is content and excited to work… they become better stylists and therapists! No more ‘everyone feels the same… we’re all unhappy’. It’s time to get in the driver's seat and lead your team to success. In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, will be breaking down what to do when your team is unhappy… Here are the 3 Key to Turn Team Discontent into Salon Success Here is why you should listen to the full episode:

Learn the process to managing your team’s feelings
Understand how to become a leader
Know how to lead by example
Salon Mastery

What Your Accountant Isn’t Telling You..

Fri, 13 Sep 2024 09:00:00 +1300

How many times do you talk to your accountant? Just during tax time, right? And then maybe once or twice more throughout the year when you’re making a big business decision. But, you should be talking to your accountant every quarter at the very least… if you want to fast track your Salon’s growth! I’m going to say it again, your number will always tell you what to do and what leavers you can pull to grow. If you’re not looking at your numbers on a regular basis, how are you going to know if you can afford to give your stylist a pay rise? Do you need to increase your prices? Should you be changing your products? What SHOULD you do next to move the needle in your business? These are decisions that shouldn’t be limited to once or twice a year… you should be reviewing and evaluating all the time! I’m excited to share this conversation I had with the wonderful Jolene and Kristi from the Summa Collective about looking at the numbers to grow your Salon. Here is What Your Accountant Isn’t Telling You..

Here is why you should listen to the full episode:

Learn why you need to know your numbers
Understand how to use the numbers to grow
Know how often to meet with your accountant

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Jolene & Kristi

Website: https://www.thesummacollective.com/ Instagram: https://www.instagram.com/thesummacollective/ Facebook: https://www.facebook.com/thesummacollective

Resources Mentioned:

Profit First for Salons Winning the Week Book Unreasonable Hospitality Book

Should I Fire Her?

Sun, 08 Sep 2024 09:00:00 +1300

Jenny is disengaged, disruptive, she’s not hitting her KPIs and the team are starting to notice… should I fire her? When a team member is negatively impacting the energy and motivation of the team, you need to take action to get everyone back on track. But you can be left wondering if something is wrong. You talk to her but she keeps saying everything is ok… what do you do? Can you afford to let her go? Can you afford to keep her even though her attitude is affecting the rest of the team? It all can be resolved if you approach the conversation of ‘how are you?’, differently to how you normally do! As people, we often tell people that everything is fine… even if it isn’t. We don’t want to be a burden on people, or sometimes we don’t even realise our attitude has changed! As a Salon CEO and the leader, it’s up to YOU to be curious and dig a little deeper when someone keeps saying that everything is ok… it may even save you from firing your best stylist. Salon Mastery Boardroom Coach, Joel and I are sharing a problem an Owner in The Boardroom was facing when it came to her best stylist…

Here is Should I Fire Her?

Here is why you should listen to the full episode:

Learn when it’s time to be curious
Understand how to chat with a disengaged team member
Know how to save your best stylist

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Does Your Salon Actually Need Paid Ads?

Sun, 01 Sep 2024 09:00:00 +1300

You're a Salon, not a charity… The world of marketing can feel overwhelming… you have emails, newsletters, the ever growing list of social media platforms and of course, ads! But is the time and money you’re spending on these marketing channels really worth it? Or are you pouring money down the drain? Marketing channels are there to market your Salon, but if they’re not bringing clients into your door (that rebook too!)… you may need to re-evaluate your marketing strategy. Because there’s no value to your business in spending hundreds and thousands of dollars a month on marketing if none of those new clients ever rebook! Otherwise, you’re basically donating money to Meta like it’s a charity. I’m excited to share this conversation I had with Belinda, the Ads expert who knows how to create ads that convert clicks into long term clients. Here is Does Your Salon Actually Need Paid Ads? Here is why you should listen to the full episode:

Learn what makes an effective ad
Understand what you’re currently getting wrong
Know how to turn clicks into long term clients

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Belinda Website: https://belindairvine.com/ Instagram: https://www.instagram.com/belinda.irvine/?hl=en Facebook: https://www.facebook.com/beldigitalmarketing

When Is the Right Time to Hire a New Team Member?

Sun, 25 Aug 2024 09:00:00 +1300

If your Salon hits a growth ceiling… It's because of you! Clients are coming in, your team is busy, you’re finally profitable but you’re not sure if you should jump and recruit a new team member before you need it. If you recruit team members too early, your growth might slow down and suddenly you can’t afford to pay them OR you recruit too late and your team feels overwhelmed and overworked… whilst trying to train someone new. It takes 3 months to recruit and train someone… So, in a perfect world, you would recruit someone 3 months before you need them. And I know what you’re thinking… “Larissa, I can’t see the future!”. But actually, you can… sort of. Your numbers will always tell you what to do. If you’re wanting to grow in 2024 and beyond, you need to be 3 steps (or 3 months ahead). I’m sharing a recruitment roadblock that an owner in the Salon Mastery Program overcame before she went away on holiday for 3 weeks! This is: When Is the Right Time to Hire a New Team Member?

Here is why you should listen to the full episode:

Learn when to identify growth
Understand why your need to be a mentor
Know when it’s time to recruit a new team member

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success.

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Podcast: The 5 Warning Signs That Your Employee is Leaving…

What is Your Purpose?

Sun, 18 Aug 2024 09:00:00 +1300

You need to know your purpose and your brand! As a Salon Owner, you often go into business because you love doing hair and beauty, right? But you can lose yourself along the way. You get caught up in spreadsheets and recruitment and can start to forget why you even started… Knowing your purpose plays a key role in your Salon’s success! Your personal drive and motivation, your clients eagerness to rebook and your ability to balance motherhood with work… all relies on you knowing your personal purpose. Without it, you can feel loss and misguided and begin to lose why you ever became a Salon Owner in the first place. You need to know your purpose! I’m excited to share this conversation I had with Edna from Ed&i, where we chatted about why you need to know your purpose.

Here is why you should listen to the full episode:

Learn why you need to know your purpose
Understand how to build a brand
Know the importance of balancing motherhood and business

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Edna Website: https://ednibod.com/ Instagram: https://www.instagram.com/edni.body/ Facebook: https://www.facebook.com/ednibody/ Edna’s Instagram: https://www.instagram.com/edna.swart/ Think and Grow Rich: https://www.amazon.com.au/Think-Grow-Rich-Landmark-Bestseller/dp/1585424331

Empowerment Over Entitlement: Standing Firm Against Your Teams Demands

Sun, 11 Aug 2024 09:00:00 +1300

What would you do if your team was offered a pay rise at another Salon? During a time where it feels like everyone is leaving to go solo… retaining your team is crucial. But not all Salon Owners post a job ad that says ‘We’re Hiring’. Instead, they choose to directly contact stylists and therapists to offer them a job! Do you let your team go? Try to convince them to stay? Or offer them a pay rise even if you can’t afford it? I have a different idea… there is a way to hold onto your team without giving them a pay rise before you’re ready! Salon Mastery Boardroom Coach, Joel and I are breaking down a situation that recently happened to one of our Salon Mastery Owners! We’ll be sharing what to do when your team says they’re been offered a job at another Salon. Here is Empowerment Over Entitlement: Standing Firm Against Your Teams Demands Here is why you should listen to the full episode:

Learn what to do when your team is offered another job
Understand how to respond to your teams demands
Know the conversations you need to have with your team around pay rises

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Your Client Is Secretly Unhappy

Sun, 04 Aug 2024 09:00:00 +1300

Your clients are secretly unhappy… How many times have YOU gone to a Salon and thought “they just don’t do it exactly how I like!”? So you go home and you re-curl your hair, maybe give it another trim, scrub your brows trying to take some of the tint off… Your clients are doing the exact same thing when they leave your Salon! And yes, at the end of the appointment we ask what they think and they say they love it and it’s perfect, but have you ever thought they just don’t want to offend you? That maybe they’re hoping if they can nudge you each appointment to go a little bit lighter or a little bit shorter that one day you will ACTUALLY give them what they want? 9 out of your 10 clients are training you! Which means as an industry, we need to get better at consultations. I’m excited to share this conversation I had with Richard from The Hair App, who knows everything about nailing the consultation process. Here is Your Client is Secretly Unhappy Here is why you should listen to the full episode:

Learn why consultations are important
Understand what the industry keeps getting wrong
Know how to nail your next consultations

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Richard Website: https://thehair.app/ Instagram: https://www.instagram.com/thehair.app Retail Calculator: https://thehair.app/retail-calculator Pricing Calculator: https://thehair.app/pricing-for-profit Richard’s Instagram: https://www.instagram.com/richardkavanagh/

Why You Need Apprentices

Sun, 28 Jul 2024 09:00:00 +1300

It’s time to move on… This generation of apprentices are different to how we were 10 - 20 years ago. But, they are the backbone of our industry and we NEED them. So yes, times have changed, which is why you need to change too! Apprentices are crucial in your Salons growth. When you have a strong apprentice program, you’ll find that your apprentices are motivated and excited to learn. They’ll want to stay in your Salon long after their apprenticeship, they may even become your future senior stylist. Can you imagine having your top performing stylist resign, but not feeling stressed because you know you have a team of apprentices ready to move up? That is what having a strong apprentice program feels like. I’m excited to share this conversation I had with Sharlene from Circles of Hair, on Why You Need Apprentices Here is why you should listen to the full episode:

Learn why you need apprentices
Understand the importance of a strong apprentice program
Know how to move on from the feeling of ‘apprentices aren’t like they used to be’

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Sharlene Website: https://circlesofhair.com.au/ Instagram: https://www.instagram.com/circlesofhair/ Facebook: https://www.facebook.com/circlesofhair TikTok: https://www.tiktok.com/@circlesofhair?lang=en Sharlene’s Instagram: https://www.instagram.com/sharleelee/ Sharlene’s TikTok: www.tiktok.com/@sharleneleelee?lang=en

I Want to Sell My Salon

Sun, 21 Jul 2024 09:00:00 +1300

I wanted to sell my Salon 5 times!

It’s normal for Salon Owners to feel like selling when times are tough because it can be a huge load on your mental health… even at the best of times. When you have a list of shiny objects that you want to pick up, but can’t even tick off the basics… you feel terrible.

But I’m so glad I didn’t sell when I thought I wanted to!

Yes, it can feel tough to be a Salon Owner right now, but you can and will push through… success is waiting for you on the other side.

This feeling of ‘I’m ready to give up’ came up in my Salon Mastery Program group recently and I thought it was a topic we should share on the Podcast!

In today’s episode of the Salon Owners Collective Podcast, Salon Mastery Boardroom coach, Joel, will be breaking down what to do when you feel like you want to sell…

Here is I Want to Sell My Salon

Here is why you should listen to the full episode:

Learn why you can get feelings of wanting to sell your Salon
Understand how to manage the mental load
Know how to lead your team to success

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible!

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue!

Tell Me How to boost my revenue now!

Fast Hack to Re-Energise Your Salon’s Growth

Sun, 14 Jul 2024 09:00:00 +1300

“Being in business just feels heavy… I’m ready to give up”

I’ve noticed more and more owners are having these feelings of giving up and just selling their Salon… are you?

You're coming to the Salon feeling really flat looking for your team and clients to uplift you and make you smile, but instead they’re feeling the same way too!

But the thing is your Salon will never grow if YOU don’t energise your team and clients…

Salon Mastery The Boardroom coach, Joel and I have a fast hack that we want to share with you that will help set your Salon back on to the path of growth and success!

It’s time to re-energise your Salon.

Here is Fast Hack to Re-Energise Your Salon’s Growth

Here is why you should listen to the full episode:

Learn why your energy is important in your Salon
Understand the impact of your energy
Know how to re-energise your Salon

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible!

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

How I Grew My Salon in a Recession

Sun, 07 Jul 2024 09:00:00 +1300

“I’m only just breaking even week-to-week!”

It feels like every Salon Owner is either struggling to keep their doors open or has already closed them! But let me tell you something… this recession does not mean the end of your Salon, in fact, you Salon can and will grow. You just need to learn how to work smarter, not harder!

I know I did! Working smarter meant that I grew my Salon by 20% in the 2008 recession.

I recently shared the exact strategies you need to know to grow your Salon, your team and your profit in a cost of living crisis during our Salon Mastery Sales Leadership Intensive event.

It’s time to stop blaming the economy and start leading your Salon to success!

In today’s episode of the Salon Owners Collective Podcast, I’m giving you a sneak peek into our Intensive event.

Here is How I Grew My Salon in a Recession.

Here is why you should listen to the full episode:

Learn why you need to stop blaming the economy
Understand the strategies you need to know in order to grow your Salon
Know how to work smarter not harder

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible!

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

GUIDE: How to Find a Motivating Manager

Click HERE to download (you’ll go via Messenger first)

The Secret to Rebooking Clients

Sun, 30 Jun 2024 08:00:00 +1300

“Clients are spending less (or not coming at all) and the clients that do come… never rebook!” Have you ever looked at your team's column and it’s empty but then suddenly, almost overnight, they’re fully booked? It feels like those ‘Last Minute Appointment’ Instagram stories are the only thing bringing clients through the door. But… what if told you that clients not rebooking isn’t completely your teams fault? As Salon Owners we need to pay attention to the changing trends of our clients and adapt of booking systems to suit. I mean… we can’t have a Salon without clients coming through the door which is why it’s up to us to make a change. Clients are still rebooking appointments and many of them, are still willing to spend a little extra too on products or upgrades! In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Shortcuts co-founder Jo Burgess about why it feels like clients aren’t rebooking… and what to do about it! Here is The Secret to Rebooking Clients. Here is why you should listen to the full episode:

Learn the changes in clients spending habits
Understand why it feels like no one is rebooking
Know how to create an effective rebooking plan

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! Tell Me How to boost my revenue now! Connect with Shortcuts Shortcuts Website: https://www.shortcuts.com.au/ Shortcuts Instagram: https://www.instagram.com/shortcuts_anz/ Shortcuts Facebook: https://www.facebook.com/ShortcutsSoftware Jo’s LinkedIn: https://www.linkedin.com/in/joanna-burgess?originalSubdomain=au

How to Master the Salon Sprint

Sun, 23 Jun 2024 09:00:00 +1300

Have you ever tried sprinting on a treadmill?

Now, not just any treadmill… one where you’re sprinting but can’t slow down or stop? I know what you're thinking,”Larissa, there’s no way that is happening”. But, the truth is, whilst you may not be physically sprinting on a treadmill non-stop, there’s another treadmill you’re sprinting on right now. The treadmill of a Salon Owner!

I’m talking long hours, seven days a week, struggling to fit in time with your family (let alone your friends) and you haven’t had ‘me’ time in what feels like forever! It’s exhausting, just like running on a treadmill.

Running yourself to exhaustion can lead you to feel constantly tired and unmotivated. The treadmill of a Salon Owner can have a serious impact on your Mental Fitness if you’re not slowing down every now and then.

I wanted to share with you the key to managing your Mental Fitness so that you can be a better mum, wife, friend and Salon Owner.

In today’s episode, I’m chatting to Natalie Tua from The Strengths Shed about How to Master the Salon Sprint.

Here is why you should listen to the full episode:

Learn the meaning of Mental Fitness
Understand why it’s important to check in with your Mental Fitness
Know how to destress and mater the Salon sprint.

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible!

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Natalie

Website: https://www.thestrengthsshed.co.nz

LinkedIn: https://www.linkedin.com/in/natalie-tua-68089b8/?originalSubdomain=nz

How She Grew Her Salon to $1 Million

Sun, 16 Jun 2024 09:00:00 +1300

My Salon just won’t grow… Have you ever felt stuck in your Salon’s growth? You feel like you’re doing all the right things… you’re hiring rockstar stylists and therapists, you’re posting on social media, you’re hitting KPIs… but the needle just won’t move? So you begin to feel lost and not sure what to do next because you’re doing everything ‘right’, it’s just not working! A Salon Owner recently said to me “Larissa, I thought I knew how to grow my business but since covid… I’ve been stuck at $500k! How do I grow?”. But, it’s important to remember that what got you her, won’t get you to where you want to be! It’s time to go back to basics and get some reps in! Sometimes, a little more practice in nailing the basics is what you need to push you and your Salon on the right path to becoming a $1 Million+ Salon. In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Salon Mastery The Boardroom Coach, Joel, about what it takes to grow your Salon to $1 Million. Here is How She Grew Her Salon to $1 Million. Here is why you should listen to the full episode:

Learn why your business isn’t growing
Understand why it’s important to nail the basics
Know when you can lead your team to success!

This episode of the Salon Owners Collective Podcast is sponsored by Shortcuts, your leading Salon Software provider. Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue! Tell Me How to boost my revenue now! Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/

The Rise and Fall of Solo Salon’s

Fri, 07 Jun 2024 09:00:00 +1300

Everyone is going solo… As an industry, we’ve seen a huge shift in stylists and therapists leaving to go solo. Why wouldn’t they? They get to make their own hours, pay themselves whatever they want AND they can work out of their own home! But the grass isn’t always greener on the other side… And yes, sometimes when our team leave to go Solo they come back… but there are actually a few things we can do BEFORE they even consider leaving! Sometimes, just talking to your team about what their goals are can be enough to make them stay in your Salon. Team-based Salons are what keep our industry alive. It’s up to us as Salon Owners to make sure we create an environment where our team feel like they can grow and succeed. I’m excited to share this conversation I had with James and Lynden from Vivo, who know all about The Rise and Fall of Solo Salon’s. Here is why you should listen to the full episode:

Learn what Solo Salon’s mean for the industry
Understand why our team sometimes leave to go Solo
Know the conversations you need to have before your team ever considers leaving

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Vivo Website: https://www.vivo.co.nz/ Instagram: https://www.instagram.com/vivohairnz/?hl=en Facebook: https://www.facebook.com/vivohairnz James’ LinkedIn: https://www.linkedin.com/in/james-carlisle-6524822/ Lynden’s LinkedIn: https://www.linkedin.com/in/lynden-mason-91769757/

Salon Manager Mastery: Empowering Managers and Liberating Owners

Fri, 31 May 2024 09:00:00 +1300

“I need a Salon Manager!” Realising it’s time to hire a Salon Manager is exciting, right? Your team and your business are growing and you can start to transition into the role of Salon CEO. But, the idea of a new Manager brings many unanswered questions that make the whole recruitment process seem overwhelming! Is my team even big enough for a Manager? Where do I even find a Manager? Jemima has been with me for years… should she be my Manager? Or should I post an ad? It’s time to find a Motivating Manager who will help support you in leading your Salon to success! In today’s episode of the Salon Owners Collective Podcast, I’m answering all your Manager-related questions and sharing three key ways to find a Motivating Manager. Here is Salon Manager Mastery: Empowering Managers and Liberating Owners. Here is why you should listen to the full episode:

Learn when it’s time to hire a Manager
Understand how to find the right Manager for your Salon
Know how to lead your Manager to success

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. GUIDE: How to Find a Motivating Manager Click HERE to download (you’ll go via Messenger first)

How to Recover From Burnout

Thu, 23 May 2024 09:00:00 +1300

What is your WHY? As Salon Owners, we wear many hats; we’re managing our team, growing our business, serving clients, looking at spreadsheets and talking to your accountant and… wearing all of those hats, can start to feel overwhelming. Time with your family seems like a distant memory when all you do is work. But, when you get stuck in a bubble of working in and on your business… literally dreaming about spreadsheets… you can start to lose your passion. Without a passion for what you do, working on your business can feel like a chore. It can become draining and you start to think… is this worth it? This is why you need to remember your WHY! When you feel like giving up, remembering your WHY can give you the motivation to keep going… even for 10+ more years. Remembering your WHY will help you feel energised and passionate about your business. In today’s episode, I’m chatting to Sonia, who after 15 years of running a successful Salon… suffered from burnout. Sonia is going to be sharing her top tips and tricks for remembering your WHY. Here is How to Recover From Burnout. Here is why you should listen to the full episode:

Learn how to recover from burnout
Understand why it’s important to remember your WHY
Know key strategies to help you rediscover your passion

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Sonia Website: https://soniamagniercoaching.com/ Instagram: https://www.instagram.com/soniamagniercoaching/

Your Salon Wasn’t Comfortable…

Thu, 16 May 2024 09:00:00 +1300

As Salon Owners, we always do our best to make our clients feel relaxed and welcome in our Salon… right? But, we might’ve missed something. Have you ever asked a client if they would prefer to chat or just sit quietly with a magazine? Or, if they would prefer to sit in the far corner that’s away from all the other chairs? And… have you asked your team these questions too? We want everyone to feel safe and included in our Salons, but first we need to start having a conversation with everyone in our Salon about what they NEED. You won’t know what someone needs until you ask! If you’re not thinking about inclusion, diversity and mental health… it’s time to start. It doesn’t need to feel like a big rock, you can even start with one small change… In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Shortcuts co-founder Jo Burgess about mental health in the Salon (for your clients AND your team!). Here is Your Salon Wasn’t Comfortable… Here is why you should listen to the full episode:

Learn the questions you need to be asking your clients and team
Understand why mental health is important for your Salon
Know how make everyone feel comfortable

Resources

My Manager Took My Job

Sun, 12 May 2024 09:00:00 +1300

My Salon can’t push forward without me… You know that feeling where you’re the Salon Owner but you’re also the biggest earner and a mother and a partner and you’re just doing all the things… you feel stuck. You want to grow your business but you can’t because you never have time to do anything outside of daily operations. It’s a cycle that can be hard to break. A Salon Owner asked me how can my team and business push forward without me?’ and I thought it would be the perfect question to answer here on the podcast. You don’t need to feel stuck forever… you might just need a manager! It’s time to get off the floor, bring in a manager and let your team and Salon grow without you! I promise you, it’ll be the best thing you ever do. In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Salon Mastery The Boardroom Coach, Joel, about why letting my manager take my job was the best thing I ever did… and how it can actually grow your business! Here is My Manager Took My Job. Here is why you should listen to the full episode:

Learn the stages of growing your business
Understand why it’s important to have a manager
Know how to let your manager, take your job!

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. EVENT: Salon Manager Mastery: Elevating Managers and Liberating Salon Owners Wednesday, May 22nd. 1.30PM NZT RSVP Here Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/

How Hormones Impact Salon Success

Mon, 06 May 2024 09:00:00 +1300

Life is over at 30… It can feel like that sometimes, right? You’re suddenly struggling with mood swings, changes to your metabolism, a lack of energy, feeling less productive and unable to focus… it’s tough. But it doesn’t need to feel like that, in fact, knowing this one thing can actually help you regain control of your life and your Salon… let’s talk about hormones! Life doesn’t need to be over at 35… it’s just beginning! There may just be a few adjustments you need to make to your life. Hormones are part of who we are but they shouldn’t get in the way of you and your Salon’s success! Hormones aren’t a topic that should be avoided because the changes to hormones are something we all experience (men and women!). It’s time we start welcoming conversations about our health and hormones so we can become better Salon Owners. I wanted to share with you the key to navigating changes in your hormones to help you feel sharp and energised. In today’s episode, I’m chatting to Anastasia Bennett from Life Hack Coaching to talk about How Hormones Impact Salon Success. Here is why you should listen to the full episode:

Learn how your hormones change in your 30s
Understand why it’s important to recognise hormonal changes
Know how to manage hormonal changes so you can be a successful Salon Owner

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Anastasia Website: https://www.lifehackcoaching.co.nz/ Facebook: https://www.facebook.com/Lifehackcoaching22/ Instagram: https://www.instagram.com/perimenopause_health_coach/

How to Beat the Hiring Crisis

Sun, 28 Apr 2024 09:00:00 +1300

You recruit average, you get average! That makes sense, right? But as an industry, we still post the same ‘We’re Hiring’ ad and hope that our next rockstar stylist or therapist is going to see it and walk through the door! But, we’re always surprised when nobody ever responds and we immediately jump to the idea of ‘we’re in a hiring crisis!’. But what if I told you that this isn’t entirely true… Salon Owners are growing their teams, some are even getting 50+ applicants per job ad! You just need to ELEVATE the way you recruit. Times have changed and saying ‘We’re Hiring’ isn’t enough anymore to recruit Gen Z and beyond… You need to be shouting from the rooftops that you’re looking for your next rockstar! Because if you don't, who will? In today’s episode on the Salon Owners Collective Podcast, I’m sharing with you a LIVE Event I hosted in my Profitable & Successful Salon Owners Facebook group… here is, How to Beat the Hiring Crisis. Here is why you should listen to the full episode:

Learn how to recruit in a hiring crisis
Understand why your job ads aren’t working
Know how to share your vibe and tribe

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. GUIDE: There Are No Stylists… And What To Do About It https://bit.ly/NoStylists-IMAT-SOC (you’ll go via Messenger first)

Beauty Bias: Is Your Salon ACTUALLY Inclusive?

Fri, 19 Apr 2024 04:30:00 +1300

You are too fat to be seen here…. As an industry (and the world), we’ve made efforts to be more inclusive. Learning how to work with different hair textures and skin tones, understanding and respecting other cultures… and although we still have a way to go, there’s one area of inclusion that we’ve left behind… weight. How would you feel if one of your therapists, said this to a client? What sort of culture do you have in your Salon where your team thinks it's okay to say that to someone? Their comments might not be that obvious, by prejudiced comments around weight get made every single day, in just about every Salon. Inclusion and diversity workshops and training sessions aren’t really the norm. But it’s time we start having those conversations with our team so that every client feels welcomed. I wanted to share with you the importance of inclusion and diversity in your Salon and how you can have those important conversations with your team.

In today’s episode, I’m chatting to Sky McLaughlin from Larger Luxury to talk about the Beauty Bias: Is Your Salon ACTUALLY Inclusive?

Here is why you should listen to the full episode:

Learn what inclusion looks like in a Salon
Understand why it’s important to train your team on the topic of inclusion and diversity
Know how to have those (sometimes uncomfortable) conversations with your team

Salon Mastery

Apply Now to Salon Mastery Coaching now.

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. RSVP: There Are No Stylists Out There… And What To Do About It https://bit.ly/NoStylists-Event

Resources Mentioned:

Thriving, Not Surviving: Your Solution to Attracting New Clients

https://www.largerluxury.com/courses/inclusive-marketing-strategies-for-spas-and-beauty-professionals For 10% off, use code: SOC10 Connect with Larger Luxury Website: https://www.largerluxury.com/courses/larger-luxury Instagram: @largerluxuryofficial

From Chaos to Clarity: Stress Relief for Salon CEOs

Thu, 11 Apr 2024 22:17:00 +1300

I want to give up… How many times have you felt this as a Salon Owner? It’s actually more common than you think… but most of the time it’s got nothing to do with the Salon but our personal lives! When you run a Salon, it feels like it takes over your life… 24/7. But sometimes, stress, without even realising can come from your personal life when you don’t have a healthy work/life balance. I remember when one of my Owners in our Salon Mastery Program said this to me, and although she had made huge improvements in her Salon, that wasn’t reflected in her personal life. She was so overwhelmed and exhausted. I wanted to share with you some tools to help gain clarity in your life… and relieve stress! In today’s episode, I’m chatting to Mridu Parikh, a Productivity Coach behind Life Is Organise on how to go From Chaos to Clarity: Stress Relief for Salon CEOs. Here is why you should listen to the full episode:

Learn the importance of healthy work/life balance
Understand why it’s important to take time for yourself
Know the secret to regaining clarity in your life

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Resources Mentioned 10x Is Easier Than 2x: https://www.amazon.com.au/10x-Easier-Than-World-Class-Entrepreneurs/dp/140196995X Connect with Mridu Mridu’s Website: https://lifeisorganized.com/resources/ Mridu’s Instagram: https://www.instagram.com/lifeisorganized/ Mridu’s Podcast: https://lifeisorganized.com/podcast/

Where Do I Find a Manager?

Thu, 04 Apr 2024 23:10:00 +1300

I need a new Manager! Where do I find one? Should I promote internally or post an ad… what do I do?! Hiring a new manager can feel stressful… you have a couple of rockstars in your team who want to be a Manager but aren’t ready or the right fit, so you have to create and post a job ad which can feel like a whole daunting task in itself. And you still haven’t even decided what exactly your new Manager would do… Well, good news… you’ve realised that your Salon is growing and NEEDS a Manager which is a WIN. But although you have recognised you need a Manager, a lot of Salon Owners aren’t clear on what a Manager would even do… let alone what attributes make a good manager. But… it doesn’t need to be a super stressful and daunting process. In today’s episode, I chat with our Motivating Managers Program Coach, Greta Veint about what attributes make a good Manager and how YOU can get ready for a Manager in ‘Where Do I Find a Manager?’. Here is why you should listen to the full episode:

Know where to find a Motivating Manager
Learn the attributes all Managers should have
Understand how YOU can get ready for your new Manager

Salon Mastery

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. 5 Meetings that Rule Them All - Podcast Episode

Connect with Greta

Greta’s Instagram: https://www.instagram.com/greta_veint/

The Canva Effect: How to Create Scroll-Stopping Social Media Posts

Wed, 27 Mar 2024 22:52:00 +1300

Stop posting photos to your Instagram! I don’t mean it literally but how many other Salon Owners do you think are posting pictures of blonde balyage and lash lifts? Now, do you think clients can tell the difference between if it’s Susan or Jemima’s client in the photo? Trust me, as beautiful as all of your posts are… potential clients need a little help recognising your work. This is where Canva comes in! I know you’ve probably used Canva before, but do you think you’re using it effectively? I mean to the point where you’re creating Scroll-Stopping content that actually converts followers into ‘bums-in-seats’ clients! I want to share with you a few features as well as some Canva tips and tricks that will transform your Social Media! In today’s episode, I’m chatting to talented Brenda Cadman, a Canva Verified Expert about everything you need to know about The Canva Effect: How to Create Scroll-Stopping Social Media Posts

Here is why you should listen to the full episode:

Know the secret to scroll-stopping posts
Learn game-changings Canva features
Understand why it’s important to have recognisable content

Learn where to find the latest trends
Understand how to fit trends into your Salon
Know how to market your latest trend-setting service

Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now. Resources CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Kristina Website: https://kristinarussell.com.au/courses/ Instagram: https://www.instagram.com/colourkristina/ Podcast: https://kristinarussell.com.au/podcast/ FREE Guide: https://www.kristinarussell.online/stealmyformulas

3 Reasons Why Your Rockstar Turned into a Bad Apple …

Thu, 22 Feb 2024 00:00:00 +1300

It’s time to call the police… When a Rockstar turns into a Bad Apple, you don’t know what to do. They used to be fully booked and smashing sales but now they’re making all of these mistakes and rolling their eyes… is it time to say goodbye? Not yet. You can bring your Bad Apples back to being Rockstars… you just need to know what steps to take and when it’s best to just walk away. Today’s episode is a sneak peek into my recent LIVE workshop on the Profitable and Successful Salon Owners Facebook group! I’m sharing with you 3 Reasons Why Your Rockstar Turned into a Bad Apple, what to do about it, when to call the police, and if you should just say goodbye. Here is why you should listen to the full episode:

Learn WHY Rockstars become Bad Apples
Understand what steps to take to bring them back to Rockstar status
Know when it’s time to say goodbye

Resources

CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Why Your Social Media Strategy Isn’t Working

Thu, 15 Feb 2024 09:00:00 +1300

Why are you only posting pictures of pretty hair colours or nice nails? Gone are the days when social media was the window to your Salon. Now, social media is in the building! We use social media for everything, from attracting new clients to attracting new team members but sometimes… it doesn’t work. But, no matter where you are in the world, social media can be a game changer for your Salon - you just need to know what to say! Today’s episode of the Salon Owners Collective Podcast is Why Your Social Media Strategy Isn’t Working… where Larissa is joined by Vivienne Johns from The Hairdressers Social Club to share her top tips for nailing your social media. Here are three reasons why you should listen to the full episode:

Learn the biggest mistake your making with social media
Understand what your followers WANT to see online
Gain industry insight into how to attract clients AND team members

Salon Mastery Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Apply Now to Salon Mastery Coaching now. Resources CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Vivienne Johns Website: https://www.thehairdresserssocialclub.com/ Vivienne’s Instagram: https://www.instagram.com/thehairdresserssocialclub?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Does Your Team Actually Trust You?

Thu, 08 Feb 2024 09:00:00 +1300

I think I might explode… This is a common feeling among Salon Owners when a team member keeps crossing a line - they’ve dropped the ball, keep making mistakes, and no longer have a positive influence on the team. But, you don’t need to explode, you just need to build trust with your team so that they feel comfortable communicating with you… Today’s episode is Does Your Team Actually Trust You? with Joel Bouzaid. Here are three reasons why you should listen to the full episode:

Learn the difference between intent and impact
Understand how to have a conversation with an underperforming team member
Know when critical conversations need to be had

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Joel Joel’s Instagram: https://www.instagram.com/joelbouzaid/

Connection, Communication & Confidence – What You Need to Know About 2024

Fri, 02 Feb 2024 04:03:00 +1300

Gen Z doesn’t know how to communicate! Understanding Gen Z in the workplace is one of the things we, as Salon Owners, NEED to know in 2024. When we are aware of emerging challenges and trends, we have the opportunity to learn and take advantage of the changes happening in our industry! Adapt and adopt the change to get ahead or risk being left behind… Today’s episode is Connection, Communication & Confidence - What You Need to Know About 2024 with Janine Simons and Mana Dave. Here are three reasons why you should listen to the full episode:

Learn the ‘must-knows’ for 2024
Understand what it takes to be a successful Salon Owner in 2024
Gain industry insight that will set you up for a year of success

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Janine Simons Website: https://manesalon.co.nz/ Mane Salon: https://www.instagram.com/mane_salon/ Janine’s Instagram: https://www.instagram.com/hairbiz1010/ Connect with Mana Dave Website: https://www.blazehair.com/welcome Blaze Hair: https://www.instagram.com/blaze_hair/ Mana’s Instagram: https://www.instagram.com/manadave/

5 Questions You Need To Ask Your Team

Thu, 25 Jan 2024 09:00:00 +1300

What do you expect from me as your leader? Trust me, this question is not as scary as it sounds… in fact, asking this question can help transform your team culture! When you ask these types of questions, you’re finding out how your team feels. You may learn what is or isn’t working and what they need from you. Because you can’t build a WINNING culture when you don’t actually know how your team feels… Today on the Salon Owners Collective Podcast, we’re giving you exclusive access to one of our Salon Mastery Intensive events from last year where Larissa breaks down the 5 Questions You Need To Ask Your Team! Here are three reasons why you should listen to the full episode:

Learn the 5 questions you SHOULD be asking your team
Understand how to ask these questions in a way that is positive and constructive
Learn when you should be asking them

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Click here to apply for Salon Mastery Coaching now. 5 Questions You NEED to Build a Strong Culture - Guide Resources CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group

How She Got Comfortable With Being Uncomfortable

Fri, 19 Jan 2024 00:00:00 +1300

Being uncomfortable is what makes successful Salon Owners… You get used to taking risks, trying new things, having those tough conversations with your team (and clients!) and before you know it, those uncomfortable situations begin to feel… comfortable! So comfortable that even when friends, family and clients are asking “Aren’t you freaking about opening a Salon in the middle of a pandemic”... you don’t even flinch. That is what happened to today’s Salon Owners Collective Podcast guest Kelly Manu, the winner of the New Zealand Salon of the Year 2023 award and founder of UNA! Today’s episode is How She Got Comfortable With Being Uncomfortable Here are three reasons why you should listen to the full episode:

Learn Kelly’s story to Salon Owner success
Get inspired by the art of getting comfortable with the uncomfortable
Learn how to encourage the next generation of Salon Owners

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Kelly Manu Website: https://www.una-akl.com/ UNA Instagram: https://www.instagram.com/una_akl Kelly’s Instagram: https://www.instagram.com/kellymanu_/ Resources Kelly Mentioned Circles of Hair: https://www.instagram.com/circlesofhair/ The Salon by Ash Crocker: https://www.instagram.com/thesalonbyashcroker/

5 Meetings that Rule Them All

Fri, 12 Jan 2024 10:30:00 +1300

We’re too busy, we all work different hours, I’m not sure what to talk about… These are common feelings Salon Owners have when it comes to meetings. But what if I told you there were 5 different types of meetings you should be incorporating this year? I know, 5 meetings sounds crazy! But you are not going to spend your life in meetings… if you plan them right. These 5 meetings will save you a lot of stress, miscommunication and will even help with productivity… This episode of the Salon Owners Collective podcast is a snippet of Larissa speaking at a Salon Owners Collective Intensive event. So, here are the 5 Meetings that Rule Them All - are you ready to start scheduling meetings? Here are three reasons why you should listen to the full episode:

Learn the 5 types of meetings you should be having
Find out what to talk about in meetings
Understand the importance of meeting with your team

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group

Join Salon Mastery to have access to our Intensive Events: https://bit.ly/ApplySMRiss

Chat with Me: https://bit.ly/ChatWithMeYT Instagram: https://bit.ly/InstagramSalonOwnersCollective Facebook: https://bit.ly/FBSalonOwnersCollective Facebook Group: https://bit.ly/YT-FacebookGroup

Success, Failure and Starting Over - Lessons of a Salon Owner

Fri, 05 Jan 2024 09:00:00 +1300

Running a Salon is hard. You’re juggling all of these balls and you feel like you can’t catch a break because if you do, all of the balls will hit the ground! And although there are times when we can add another ball without any problem, sometimes we just need to stop, pick the balls up and start again. And that’s ok! It can be scary going from lots of growth with a full appointment book to seeing the numbers and thinking ‘how am I supposed to pay my team’. But, you never know where the next opportunity lies… Today on The Salon Owners Collective Podcast, Larissa is joined by Kate Jarrett, founder of Hair by Loxy’s to discuss Success, Failure and Starting Over - Lessons of Salon Owner. Here are three reasons why you should listen to the full episode:

Learn Kate’s top business secret
Get inspired by the growth of a ‘hobby’ to a full empire
Learn how to start over

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Kate Jarrett

Website: https://hairbyloxys.com/ Instagram: https://www.instagram.com/hairbyloxys

Resources Kate Mentioned

Untamed by Glennon Doyle https://www.amazon.com/Untamed-Glennon-Doyle-Melton/dp/1984801252

3 Things Salon Owners Should Be Focussed on in 2024

Fri, 29 Dec 2023 09:00:00 +1300

Our team is leaving to go solo, profits are dropping, and we’ve hit the limit with pricing. We heard this a lot in 2023. But remember, opportunity always comes out of crisis - and we’ve been through a lot as an industry (and the world) over the past few years. 2024 is a new chapter and a new opportunity for us to grow our Salon and make a killing in the industry. You can have an incredible team, and great clients, get paid well, and do what you love, all whilst not overworking… Although in this new chapter, a lot is changing, it doesn’t need to be a challenge - it’s an opportunity. We just need to focus on what we can control. Today on The Salon Owners Collective Podcast, Larissa chats about the 3 things all Salon Owners should be focussed on in 2024 - you may even join the $1 Million Salon Club (or $2 million, or even $5 million!). Here are three reasons why you should listen to the full episode

Get ahead of the New Year rush - get things under control now
Learn my secrets to growing your Salon in 2024
Enter into the New Year with a plan

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

The Key to Leadership: Meetings, Power and Difficult Conversations

Fri, 22 Dec 2023 09:00:00 +1300

We want to feel confident as the leader, and know how and when to have those hard conversations whilst also being able to have fun with your team. But nobody tells you how to do it all, how to be the ‘fun’ boss whilst also being the boss that gets stuff done so wages can be paid and clients are happy - for a lot of Salon Owners, it’s something we just have to learn on the job… But, it doesn’t have to be that hard. You can do it all! You can know how to have those conversations we all avoid and have clear meetings with your team whilst also still having fun at the same time. You just need to act like you're driving a speed boat, where every conversation, meeting, or book you read can change the path of the boat for the better… Today on The Salon Owners Collective Podcast, Larissa is joined by Penny Holden. To chat about The Key to Leadership: Meetings, Power and Difficult Conversations Here are three reasons why you should listen to the full episode:

Learn how to get conscious - in leadership
Look after yourself and your team by having those difficult conversations
Understand the reality of being a human being…

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. Click here to apply for Salon Mastery Coaching now. Resources CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. Connect with Penny Holden Website: https://pennyholden.com/ LinkedIn: https://www.linkedin.com/in/pennyholden/ Email: penny@pennyholden.com Resources Penny Mentioned The Monk Who Sold His Ferrari: https://www.amazon.com.au/Monk-Who-Sold-His-Ferrari/dp/0062515675

5 Biggest Lessons of 2023

Fri, 15 Dec 2023 09:00:00 +1300

Before we jump into 2024 and map out our goals and dreams, let's take a moment to stop and reflect on what an incredible year 2023 has been! So it’s only fitting that we reflect on some of the conversations we’ve had over the last year on the Salon Owners Collective Podcast. We’ve done nearly 50 episodes, welcomed over 20 new guests onto the podcast and we’ve delved into some great topics this year. But amongst all of the amazing conversations and lessons we’ve learnt, 5 stand out from the rest. These are conversations that not only I loved, but you guys really engaged with too. Today on The Salon Owners Collective Podcast, Larissa reflects on the year with the 5 Biggest Lessons of 2023 - it may even help you plan your goals for 2024! Here are three reasons why you should listen to the full episode: Reflect on the key learnings of 2023!

Learn about the systems and processes needed to recruit and retain a winning team… and a winning client.
How to pay yourself (what you want and deserve) in 2024!

12 Steps to a Stress-Free Christmas

We know how busy the lead-up to Christmas is for Salon Owners - ordering stock, booking clients and creating a great employee experience, which is why we’ve put together 12 steps to a stress-free Christmas! Keen to get your hands on it? Simply sign up for our 12 steps to a stress-free Christmas series via our Free Profitable and Successful Salon Owners Facebook group - https://bit.ly/StressFree_Xmas

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

3 Ways AI CAN Help Your Salon

Fri, 08 Dec 2023 09:30:00 +1300

Technology can be scary for us to wrap our heads around - it’s always changing, there are a million updates, and it’s just not worth the stress! But what if I told you that technology, more specifically AI, can actually save us a heck of a lot of time… As Salon Owners, we often think we’re ‘not a computer guy’ we just want to help people look and feel their best and we do that with our hands (and our scissors and brushes and all the other tools we use). But AI is one of the most powerful tools we have available to us, and for some reason, our industry is falling behind by not using it! Today on The Salon Owners Collective Podcast, Larissa is joined by Scott Moon from Salon SOS to discuss 3 Ways AI CAN Help Your Salon. Scott breaks down how WE as non-tech people, can use AI… and actually make Marketing and the way we communicate with our clients a whole lot easier. Here are three reasons why you should listen to the full episode: Discover that AI isn’t just about robots, it’s also about helping you save time!

Learn 3 ways to incorporate AI into your marketing plan so you can focus on other areas of your business
What mistake Salon Owners are making with how they currently use technology… and how to fix it!

12 Steps to a Stress-Free Christmas

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

Connect with Salon SOS

Website: https://www.salonsos.ca/ Facebook: https://www.facebook.com/salonoptimisationsolutions/ Instagram: https://www.instagram.com/salon.s.o.s/ YouTube: https://www.youtube.com/channel/UCv2H_qPAVTex2cN-QGgYSww/ TikTok: https://www.tiktok.com/@salon.s.o.s

Resources Scott Mentioned

AI Training: https://www.salonsos.ca/challenge-page/ai-training-hair-salon ChatGPT: https://chat.openai.com Dall/e: https://openai.com/dall-e-2 7 Habits of Highly Effective People: https://www.amazon.com.au/7-Habits-Highly-Effective-People/dp/0743269519

4 Revenue Building Tactics in 2024

Fri, 01 Dec 2023 09:00:00 +1300

We’re in a recession! Clients aren’t coming in and the team isn't meeting their targets - we’ve heard this conversation a lot from Salon owners around the world. But, what if I told you 4 revenue-building tactics for 2024 that can help your Salon beat the recession slump… starting with a winning culture. The client wins when she gets what she wants, what she needs, and gets things she didn’t even know she needed - and when she wins, she comes back. Our team wins when they’re busy and meeting targets, when they’re winning, we’re also winning - creating a winning culture. Today on The Salon Owners Collective Podcast, Larissa reveals 4 revenue-building tactics for 2024 to build a winning culture during a recession. Here are three reasons why you should listen to the full episode: Plan for profits in 2024 Learn my secrets for a winning culture Beat the recession slump

12 Steps to a Stress-Free Christmas

We know how busy the lead-up to Christmas is for Salon Owners - ordering stock, booking clients, and creating a great employee experience, which is why we’ve put together 12 steps to a stress-free Christmas! Keen to get your hands on it? Simply sign up for our 12 steps to a stress-free Christmas series via our Free Profitable and Successful Salon Owners Facebook group - https://bit.ly/StressFree_Xmas

Salon Mastery

Resources

CLICK HERE Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

The Secret to Increased Engagement, Efficiency and Exceptional Service in Your Salon

Fri, 24 Nov 2023 11:00:00 +1300

Everyone’s talking about Employee Experience - but what does it actually mean? Not too long ago, employee experience was a little-known concept - but post-pandemic, it has blown up as companies are discovering the untapped value and potential of exceptional employee experience design. Basically, employee experience refers to the experience that your team members have working for you - what they like about working for you - and what they don’t like or would like to see changed or improved. And the reason it's so important is that a great employee experience can improve recruitment, retention, engagement, and even customer service in your Salon. So, today on The Salon Owners Collective Podcast, Larissa is joined by expert HR consulting company Human Kind - who reveals the 7 principles of Employee Experience and how an exceptional employee experience design can bring value to your Salon. Here are three reasons why you should listen to the full episode:

Discover the true meaning of an employee experience and how it can bring value to your business
Learn the 7 principles necessary to design a great employee experience in your Salon
Get started with the 4 steps to designing an employee experience for your Salon.

12 Steps to a Stress-Free Christmas

Cash in on Christmas – How to Make More During The Silly Season

Fri, 17 Nov 2023 09:00:00 +1300

Did you know that people spend on average 30% more during the Christmas season? The psychology around Christmas spending is interesting, but the important thing to know is that people want to spend - they spend on their loved ones and they spend on themselves. So how do we make sure they spend in our Salons? How do we make sure we can have our piece of the pie - and eat it too? Today on the podcast I’m going to reveal 2 ways that you can cash in on Christmas - and maximise sales in your salon WITHOUT squeezing in any extra clients. Here are three reasons why you should listen to the full episode:

Learn the number 1 mistake salon Owners make during the silly season
Find out the trick to selling gift vouchers in your Salon
Discover the secret of slowing down - to speed up.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat! Salon Mastery Achieve Salon Growth without overwhelm or overworking - it is possible! Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it! Together we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward Success. The Salon Mastery HUB delivers Strategies, Done-For-You, Masterclasses, workshops & more. Live Salon-Growth Workshops with Industry Experts & Coaches Access to a close-knit community of Salon Owners so you never feel alone Click here to apply for Salon Mastery Coaching now.

Resources:

Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group. - Inside, you’ll get access to exclusive strategies and done-for-you templates that I don’t share anywhere else. And you can ask me and all of the other Salon Mastery Success Coaches your burning salon business question! Plus, you’ll gain an amazing community of supportive and like-minded salon owners who really understand you, and want you to succeed as much as I do CLICK HERE to join

From Loss to Leadership: Leadership Lessons from Losing

Thu, 09 Nov 2023 09:00:00 +1300

I've got a story for you - a tale of triumph, camaraderie, and unexpected business lessons straight from the heart of a football tournament. Picture a field filled with passionate kids, dedicated parents, and an atmosphere buzzing with anticipation. But this time, something was different. In the midst of cheers and laughter, my son's team faced an unexpected loss, challenging everything we thought we knew about success and growth. It got me thinking, and I realized that this experience mirrored the journey we all undertake in our businesses. So, buckle up, because I'm about to unveil "From Loss to Leadership: Lessons from Losing," a podcast where we delve deep into the valuable insights I gained from that football tournament. Here's a sneak peek of what awaits you:

Even Winners Don't Win All the Time: Success isn't a linear journey. What to do when it’s all turning to custard.
Discover the magical ingredients that can transform your business, helping you see the bigger picture even in the midst of chaos.
Learn how to build a strong, supportive team and community - boosting confidence and fostering a sense of belonging.
a New CEO Mindset to lead your team with positivity, setting the stage for continuous growth.
Understand how vision can transform a team, ensuring they see their future intertwined with the success of your salon.

This podcast isn't just about football; it's about life, leadership, and the spirit that propels us into forward momentum no matter the challenges we face. Join me on this episode as we unravel these valuable insights, So, what are you waiting for? Keep dreaming, keep growing, and keep shining. #FromLossToLeadership #SalonSuccess #BusinessLessons #StayTuned Here are three reasons why you should listen to the full episode:

Discover my 7-step proven profit formula for maximising profit in your salon
Stop viewing numbers as the enemy – learn the exact levers to pull to make your numbers work for you.
Step into your role as a badass salon CEO with a GAME PLAN – no more winging it.

Let’s chat…

If you’d like to chat with me, you can tell me a bit about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

How to Optimise Your Appointment Book This Christmas (Without Burning Out Your Team)

Thu, 02 Nov 2023 09:00:00 +1300

Why is it that every year without fail, every single client that you’ve ever looked after wants to book in with you in the 3 weeks before Christmas?

With less than 7 weeks until Christmas, you might be starting to feel a little anxious about the madness that awaits, the late nights, skipped lunch breaks, and the pressure to squeeze in just one more client.

You know you should be optimising on the gold rush that is the silly season and making hay while the sun shines - but you also need to protect the well-being of your team and make sure they’re still standing by the time you finally shut the doors on Christmas Eve.

It’s enough to make you want to pull your hair out - if not question whether all of this is even worth it!

But it doesn’t have to be like that. Today on the Podcast Larissa reveals 8 strategies to help you optimise your appointment book during the silly season - without burning out your team.

Here are three reasons why you should listen to the full episode:

Find out the 3 signs (Salon Owners often miss) that your team culture needs attention
Discover the secret to banishing low morale, bad attitudes and unmotivated team members.
Learn the 3 steps to building an empowered, exceptional, and intentional team culture

Let’s chat…

I’d like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without being overwhelmed or overworking – it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Together we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward Success. The Salon Mastery HUB delivers Strategies, Done-For-You, Masterclasses, workshops & more. Live Salon-Growth Workshops with Industry Experts & Coaches Access to a close-knit community of Salon Owners so you never feel alone

Click here to apply for Salon Mastery Coaching now.

Resources:

Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

– Inside, you’ll get access to exclusive strategies and done-for-you templates that I don’t share anywhere else. And you can ask me and all of the other Salon Mastery Success Coaches your burning salon business question! Plus, you’ll gain an amazing community of supportive and like-minded salon owners who really understand you, and want you to succeed as much as I do

CLICK HERE to join

Keep it Simple Sweetheart – Business Lessons From Where We Started

Thu, 26 Oct 2023 09:00:00 +1300

Do you remember how you felt when you decided to throw caution to the wind, take a leap of faith and open your own Salon?

Well, I do - It was exhilarating - I was excited, determined, impassioned - I had a vision and I knew exactly what I wanted to do.

And then in what felt like the blink of an eye I was in the thick of it. Juggling all the “business things” like marketing, recruitment and payroll. And the ah-ha moment that lead me to start my own business felt like a lifetime ago.

You’ve learnt so much, grown as a professional and as a human being - stepped into this crazy new role - but actually, there are lessons still to be learned from your past self - the person who started you on this journey.

Today on The Salon Owners Collective Podcast I’m joined by former musician, dad, and soon to be barbershop owner Jake Bushnell - he shares his story - and what he’s already learned in the early stages of starting a business.

Here are three reasons why you should listen to the full episode:

Find out the most important thing we can learn from our past selves about business
Discover the importance of slowing down, and keeping it super simple sweetheart.
Reconnect with the person you were when you opened your Salon by remembering your WHY.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without overwhelm or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Click here to apply for Salon Mastery Coaching now.

Your people are waiting for you...

Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

- Inside, you’ll get access to exclusive strategies and done-for-you templates that I don’t share anywhere else. And you can ask me and all of the other Salon Mastery Success Coaches your burning salon business question! Plus, you’ll gain an amazing community of supportive and like-minded salon owners who really understand you, and want you to succeed as much as I do

CLICK HERE to join

3 Signs Your Salon Culture Needs a Reboot (And What To Do About It)

Fri, 20 Oct 2023 09:00:00 +1300

A business owners - and leaders of a tribe its so important to be able to recognise the signs of a broken or deteriorating team culture in your Salon.

Culture, whether intentionally designed or allowed to manifest organically plays a vital role in the success of your business.

And there are some telling signs that are often missed by Salon Owners, of a culture that needs attention.

And failure to recognise these things as symptoms of a larger problem will cause the problem to worsen over time.

I don’t want that for you. Thats why today on the Salon Owners Collective Podcast I’m going to reveal the 3 signs that your Salon culture needs attention - and what to do about it.

Here are three reasons why you should listen to the full episode:

Find out the 3 signs (Salon Owners often miss) that your team culture needs attention
Discover the secret to banishing low morale, bad attitudes and unmotivated team members.
Learn the the 3 steps to building an empowered, exceptional, and intentional team culture

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without overwhelm or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Click here to apply for Salon Mastery Coaching now.

Resources:

Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

CLICK HERE to join

3 Secrets to Building a Confident, Self-Sufficient Team Who Don’t Need You

Thu, 12 Oct 2023 09:00:00 +1300

What does culture look like in your Salon?

If a client walked into your Salon today - what would they notice about your team?

And you as their leader?

Because trust me - they are noticing.

They’re noticing the attitudes, behaviours and habits exhibited by your team - and it’s painting a picture of your culture.

Why is this important? - because the culture in your salon is reflected in the experience you give your clients.

So how do you make sure that the experience you’re providing and the culture you’re demonstrating reflects your values and purpose as a business?

Well, today on the Podcast Million Dollar Salon owner and Salon Mastery Coach Sophie Anquetil shares her story - all about how she cultivated a culture in her Salon that was in line with her ultimate business vision and the experience she wanted to create for her clients - and her staff - by leading from the back.

Here are three reasons why you should listen to the full episode:

Discover the number one thing you need to know in order to cultivate a great culture in your Salon
Learn the 3 Secrets to Building a Confident, Self-sufficient team who don't need you.
Find out how to attract the right the right people to who will leave and breathe your Salon culture.

The Importance of Mission and Vision for Salon Team Culture

Wed, 04 Oct 2023 09:00:00 +1300

One thing I’ve noticed working with Salon Owners is that a lot of them will tell me that they don’t have a mission or vision for their business.

But it’s not that they don’t have a mission and a vision - of course they do. Because if you have a business then of course you have a why.

And your why is essentially your mission and vision!

Why you’re here, doing this thing.

So when Salon Owners tell me that they don’t have a mission or a vision what they really mean is they don’t have a DEFINED mission and vision that they can communicate to their team.

It’s so important to have this because your mission and vision not only create unity within your team…but also give your team members a glimpse into the future. And like I always say - team members leave when they can’t see a future with you.

But how do you get your team to connect with YOUR vision? How do you make YOUR vision relevant to them?

In this episode of The Salon Owners Collective Podcast I reveal the fundamentals of how to define and communicate your mission and vision and how to use team workshops to involve your team in setting the values that will be critical to living that mission and realising that vision.

Here are three reasons why you should listen to the full episode:

Learn how to define your mission and vision and communicate them with your team.
Identify your salon values and what they look like using 3 real-life scenarios
Discover a workshop structure that will get your team involved, engaged and invested in your salon mission and vision.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without overwhelm or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Click here to apply for Salon Mastery Coaching now.

Salon CEO Business Secrets

Join over 5,500 industry experts and Salon Owners, and gain access to my Salon CEO Business Secrets in my Profitable & Successful Salon Owners Facebook group.

CLICK HERE to join

Investing In a Marketing Return

Fri, 29 Sep 2023 09:00:00 +1300

Here's a question for you - exactly how much are you investing in your Salon Marketing? - and how much return on investment are you getting?

I’m talking about the money you invest into marketing your Salon, versus the return you get from NEW CLIENTS booking into the Salon.

I can feel the shoulder struggling and the eyes darting around the room from here. Let me guess, you’ve got no idea because like most Salon Owners I know - you’ve been winning it.

Well what if I told you there’s actually a formula for this - a simple formula that will analyse the effectiveness of your current marketing AND tell you how much to invest (and where to invest it) based on those findings?

In the episode of The Salon Owners Collective Podcast, I’m inviting you to be a fly on the wall of one of my Salon Mastery Coaching sessions where I reveal the 5 numbers you need to know to make informed, strategic decisions about your marketing investments

Because investing money into your marketing is a necessity for growing your businesses - but it an be scary right? But trust us, it's scarier when you’re going in blind…

Here are three reasons why you should listen to the full episode:

Learn the 5 numbers you need to know before investing into marketing for your Salon.
Find out which numbers to consult that will reveal what is and ISNT working in your marketing strategy.
Walk away with the exact formulas that will help you invest strategically in your business

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without overwhelm or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Together we’ll build a 9-part business stragegy for your salon with your own dedicated Sucess Coach to lead you toward Success. The Salon Mastery HUB delivers: Strategies, Done-For-You, Masterclasses, Live Salon-Growth Workshops with Industry Experts & Coaches and Access to a close-knit Community of Salon Owners so you never feel alone

Click here to apply for Salon Mastery Coaching now.

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Building a Brand Story – The Importance of Social Media

Fri, 22 Sep 2023 09:00:00 +1300

Do you ever feel overstimulated by content on the internet?

Like, there's so much content - there’s just no way you can possibly take it all in.

It makes you think right, how is my content supposed to reach my audience in and amongst all this chaos?

With so many messages from different brands and corporations bidding for their attention - how do I make my message stand out?

The thing about social media is - theres no limited to how much can be posted right? So the stakes, the competition and the expectation is higher. You can’t just post any old thing and get seen. You’ve got to be intentional and strategic and consistent.

You’ve got to tell a story.

On this episode of The Salon Owners Collective Podcast we are joined by the incredible Hayley Mears, an expert on building a brand story and the best person to help tell us, once and for all, what should we be posting on social media.

Here are three reasons why you should listen to the full episode:

Discover the importance of communicating your brand story on social media - and how to do it effectively.
Understand the key elements of brand that you need to define in order to present a cohesive, inspirational and relatable brand story.
Find out how (much) to prioritise content creation and development as part of your marketing strategy

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without overwhelm or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Together we’ll build a 9-part business strategy for your salon with your own dedicated Success Coach to lead you toward Success. The Salon Mastery HUB delivers Strategies, Done-For-You, Masterclasses, workshops & more. Live Salon-Growth Workshops with Industry Experts & Coaches Access to a close-knit community of Salon Owners so you never feel alone

Click here to apply for Salon Mastery Coaching now.

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

10 Hiring Tips for Salons

Fri, 15 Sep 2023 09:00:00 +1300

Do you feel like recruiting great staff, god - even any staff - in the hair and beauty industry is just getting harder and harder?

Do you reminisce on the good old days when you could just tape a sign to the window saying “We’re hiring” and wait for your dream team member to walk through the door?

But now, the tides have changed - and it’s not enough just to be hiring - you’ve got to be actively recruiting.

Pitching yourself as a great place to work for your dream team member so that she chooses you over the Salon next door. You’ve got to pull out all the stops - putting the right hiring messages in the right place at the right time - you’ve got to sell yourself to potential team members the same way you’d sell yourself to potential clients.

It sounds exhausting but it doesn’t need to be, and it's a lot less exhausting than waiting for a miracle, right?

Today on The Salon Owners Collective Podcast, we’re sharing our 110 hiring tips that will do just that - resulting in applications from your dream team member AND a hiring strategy that will future-proof your salon from those out-of-the-blue resignations that we can’t predict - but we know are coming - whether its today, tomorrow or 3 months from now.

Here are three reasons why you should listen to the full episode:

Discover our 10 Hiring Tips that will flood your desk with applications from your dream team member
Create a hiring strategy that will futureproof your Salon from dreaded out-of-the-blue resignations.
Promote yourself as an employer brand - and become the Salon where the best stylists and therapists dream of working.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Salon Mastery

Achieve Salon Growth without overwhelm or overworking - it is possible!

Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. No more winging it!

Together we’ll build a 9-part business strategy for your salon with your own dedicated Sucess Coach to lead you toward Success. The Salon Mastery HUB delivers: Strategies, Done-For-You, Masterclasses, workshops & more. Live Salon-Growth Workshops with Industry Experts & Coaches Access to a close-knit Community of Salon Owners so you never feel alone

Click here to apply for Salon Mastery Coaching now.

Your people are waiting for you...

Join over 5,500 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.

CLICK HERE to join now!

3 Secrets to Becoming The Salon CEO

Mon, 11 Sep 2023 09:00:00 +1300

What does it really mean to be a Salon CEO? This is a question that I personally spent the best part of 20 years working my way through when I owned my own Salon.

And ultimately I landed on this: being a Salon CEO means taking control of both your business so that it facilitates your life and the life you’re working towards. Because as you’ve heard me say time and again we work to live we DO NOT live to work.

It’s the very thing that possessed you to open your own Salon in the first place right? FREEDOM - to live your life on your terms.

But how do we achieve this?

It's a simple idea but actually, becoming a Salon CEO isn’t simple by any means and for me certainly it was a process of trial and error, mistakes, and constantly challenging my way of thinking before the secrets to becoming a Salon SEO finally revealed themselves to me.

And today I’m revealing them to you too.

Here are three reasons why you should listen to the full episode:

Learn Larissa’s 3 secrets to being the Salon CEO - if you’re not doing these three things, you need to start. Yesterday.
Reveal the 3 mistakes you’re making that are stopping you from becoming the Salon CEO… grow your business without overworking or overwhelm
Find the calm in the chaos by creating white space in your mind and daily life.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

How to Handle Bad Days Like a Bad B*tch

Fri, 01 Sep 2023 09:00:00 +1300

As a business owner do you ever have bad days, but feel like you can’t let anyone know - you’ve just got to soldier through because you’re not just a busisness owner, are you?

You’re a boss, a mother, a partner - people are counting on you to have your shit together.

Often in the business world, we celebrate positivity, success and productivity so much that its easy to feel like other people don’t have bad days.

But i’m here to tell you that they do - we all do - we all have bad days and actually, the more we suppress our stress and pretend like bad days don’t happen the worse it gets.

Today on the podcast I’m joined by passionate, women's empowerment podcaster, Mihi Sorensen.

Self-proclaimed, Mihi is “obsessed with personal growth” (girl, same!) and empowering women to be their best selves and live their best lives, by starting a conversation about all things that impact women, including..

How to handle bad days (like a bad b*tch.)

Today we’re dismantling the “tabboo” of bad days - because they do happen, and they will happen - and we CAN get through them WITHOUT suppressing them and pretending they didn’t happen.

Here are three reasons why you should listen to the full episode:

Challenge your instinct to suppress your bad days
Discover the 2 steps to handling bad days
Find out how to turn a bad day into a growth tool by confronting it - like a bad bitch.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE for Mihi's Podcast - Empower with Mihi

10 Secrets to a Stress-free Life

Fri, 25 Aug 2023 09:00:00 +1300

The next thing to go wrong, is going to send me over the edge.

Do you feel like this sometimes?

Well, you’re not alone - I’ve been there - and actually, every Salon owner I know has been there too.

Because we’re not just Salon Owners, businesswomen, and ceative entrepreneurs - are we? We’re mothers, daughters, wives, friends - taxis, nurses, cleaning ladies, therapists - the list doesn’t end.

But If there's something I love most about the industry I work in it’s this. Women helping women.

So that's why I’ve rallied some of the smartest and most inspirational women I know - my friends, colleagues and fellow salon owners to bring you 10 secrets to living stress-free life.

Because there’s no gatekeeping life hacks around here - i want you to be successful, I want you to master your inner CEO, and I want you to be STRESS-FREE.

Here are three reasons why you should listen to the full episode:

Learn the apps to download that will change your life. Today.
Find out the stress-proof money management system that SO MANY Smart business owners SWEAR BY
Discover the latest technology that is actually worth the price tag

AND SO MUCH MORE

How to: Make Your Salon Go Viral in Fifteen Seconds

Fri, 18 Aug 2023 09:00:00 +1300

When it comes to social media marketing, having a post go viral is the ultimate success story - right?

And in 2023 the easiest way to go viral on social media is *drum roll please* TIKTOK.

Now, i know what you’re thinking - isn’t Tiktok just full of preteens, bored mums and unemployed millennials? Isn’t TikTok a bit... embarassing?

Actually, Tiktok has over 1 billion monthly users (75% of whom are fully grown adults!) and is closely catching up with the likes of Facebook and instagram. Despite this, it is one of the least monetised social media platforms meaning you can get your content in front of potential new clients - for free.

On today’s episode of The Salon Owners Collective Podcast, I’m joined by Tiktok marketing expert Talia Datt and she shares with us exactly how Salon Owners can utilise TikTok to go viral - and boost their Salons visibility and ultimately sales.

With the golden formula to communicate with the right message to your audience - in just 15 seconds.

Here are three reasons why you should listen to the full episode:

How to use Tiktok to make your Salon go VIRAL
The golden formula for communicating with your audience in just 15 seconds
How to utilise AI to keep up with the demands of social media marketing

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE to check out The Social Cliq

CLICK HERE for “Buy Back Your Time” by Dan Matel

The Power of Workshops to Get Your Team Selling

Fri, 11 Aug 2023 09:00:00 +1300

As a Salon Owner, have you ever had one of your team members tell you that they don’t want to be a salesperson?

It’s a common struggle in the hair and beauty industry, because while sales is a vital part of running a Salon - most stylists and therapists don’t recognise it as a part of their job.

But the reality is that it IS their job to make sales, whether that's an upgrade, a product recommendation or a rebooking.

But how do we communicate this expectation with our team, and set them up for success when it comes to sales?

In this episode of The Salon Owners Collective we’re talking about the power of workshops to improve sales in your Salon - and revealing the trick to reframe sales culture and get your team comfortable, confident and motivated to smash sales.

Here are three reasons why you should listen to the full episode:

Understand the 4 driving forces behind the “lifestyle effect”
7-steps to implementing a more flexible and lifestyle-friendly Salon
How to communicate the value of lifestyle and wellness in your Salon to attract and retain great stylists, therapists AND clients.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Unpopular Opinion: Salon Owners Should Give Staff Flexible Working Hours

Fri, 04 Aug 2023 09:00:00 +1300

"Those Millennials and Gen Zs - they just don’t want to work"

I’m you’ve either heard this or even thought this yourself as a Salon Owner.

There is a significant shift happening in the hair and beauty industry - we call it, the lifestyle effect. It's a phenomenon where the next generation of hair stylists and beauty therapist are saying NO to late nights and Saturdays and basically demanding more lifestyle-friendly working environments.

And while it might seem like kids these days have gone soft - the reality is that this phenomenon is actually a product of a society-wide shift.

And there are several factors driving this shift - from the cost of living - to the impact of new technologies over the past decade and of course, the global pandemic.

I know what you’re thinking; how can Salons compete with offering work from home and Saturdays off - it’s just not realistic.

Well, you can and you need to - and we’re going to tell you how.

In this episode of The Salon Owners Collective Podcast we’re going to take a deep dive into that shift AND reveal the 7 steps to navigating the new generation of the Salon Workspace and implementing a more flexible and lifestyle friendly Salon.

It CAN work in your Salon and in fact, it needs to - this shift is happening whether you like it or not and if you don’t pivot, and move with the times then you will be left behind.

Here are three reasons why you should listen to the full episode:

Understand the 4 driving forces behind the “lifestyle effect” impact the new generation of hair stylists
Learn the 7-steps to implementing a more flexible and lifestyle-friendly Salon
Discover how to communicate the value of lifestyle and wellness in your Salon to attract and retain great stylists, therapists AND clients.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to apply for the next intake of Salon Mastery

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The Truth About Team Culture

Fri, 28 Jul 2023 09:00:00 +1300

You want a great team culture in your Salon, right? One where everyone gets along, plays their part and achieves great things, together.

But what exactly is team culture?

Often when I ask Salon Owners this very question, they struggle to give me an answer. And I get it, culture can be an elusive topic - it’s fluffy and abstract - we know it exists but we can’t actually see it.

And if we don’t know what team culture is - what it looks like how it manifests within our salon then how do we know if our team culture is bad? And if it is bad then how do we know how to fix it?

Today on the Podcast I’m sitting down with leadership coach Shane Michael Hatton - now, Shane is an expert on all things culture and he share’s with us what he has learned about defining culture in business environment AND the 5 conversations you need to be having with your team to build, maintain and define not just a good team culture - but the team culture that reflects your values and goals as a business owner.

Because, isn’t that why you started this business? To create a great place to work - that aligns with your values and your dreams? CULTURE is such an important element of part of that dream and it exists in your salon - whether it’s intentional or not.

Here are three reasons why you should listen to the full episode:

Learn how to really define team culture
Discover the 3 things that determine team culture in the workplace
Find out the 5 conversations to have with your team to create/improve team culture.

Let's chat…

If you’d like to chat with me, you can tell me a bit about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE to follow Shane on Instageam

CLICK HERE for Shane's book "Lets Talk Culture"

CLICK HERE for "Super Thinking" by Gabriel Weinburg and Lauren McCann

4 Steps to a Marketing Strategy That Works – Part 3/3

Fri, 21 Jul 2023 09:00:00 +1300

Do you feel rejected by social media? You put yourself out there (and it’s not easy) and you sit by your phone eagerly anticipating the likes and comments only to feel like you’ve been stood up in a bar.

Maybe you’ve been doing all the things, and you’ve seen some success but you’ve hit a plateau and you don’t know how to get that momentum back.

You try to work out whats going on so you make the weary journey into meta business suite to look at the numbers, but its all gibberish - what does any of it mean?

You feel defeated so you just go back to winging it, posting blinding with your fingers crossed.

In this 3 part series of the Salon Owners Collective Podcast, marketing coaches Bel and Braeley the 4 steps to building a marketing strategy unique to your Salon - so that you can attract your dream client AND get them from your socials to the salon chair.

Over the last two weeks we’ve revealed how to identify and attract not just any clients, but your dream client. Click here to catch up.

In today’s episode, we’re giving you the final piece of the puzzle - with the exact numbers you need to know to understand whether your content is working - AND what to do if it's not.

Here are three reasons why you should listen to the full episode:

KNOW YOUR NUMBERS: Understand what the numbers in meta suite are trying to tell you about how your content is performing.
Learn how to read your audience like a book - what to test and challenge to get a better understanding of how your audience responds to your content.
What you focus on will grow - find out the number 1 fool-proof way to increase engagement on your content

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE for our 10 marketing strategies specifically for Smart Salon Owners (that's you).

4 Steps to a Marketing Strategy That Works – Part 2/3

Fri, 14 Jul 2023 09:00:00 +1300

If you’re feeling hoodwinked by social media - then this is for you. As a Salon Owner, you know the power of social media marketing but you just can’t seem to get it to work for you.

You’re posting content but it seems like a lot of work, for little reward. Why is no one engaging with it?!

You feel like there’s no time, no hope and frankly, no point. So you just wing it - and hope for the best.

But deep down you know that what you really need is a strategy, right?

In this 3 part series of the Salon Owners Collective Podcast, marketing coaches Bel and Braeley the 4 steps to building a marketing strategy unique to your Salon - so that you can attract your dream client AND get them from your socials to the salon chair.

Last week we revealed how to identify and attract not just any clients, but your dream client. Click here to catch up.

In today’s episode, we’re diving into the final two steps to building a strong marketing strategy that delivers results for your Salon.

Here are three reasons why you should listen to the full episode:

Understand your client's buying journey - the questions they ask and the answers they seek from when they first lock eyes on your brand - to when they finally sit down in your chair.
Learn the exact type of content to communicate and nurture your client at every stage of their journey
Walk away with a easy to action marketing strategy that will deliver a consistent stream of new clients, while nurturing your existing clients, too.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat with me!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE for our 10 marketing strategies specifically for Smart Salon Owners (that's you).

4 Steps to a Marketing Strategy That Works – Part 1/3

Fri, 07 Jul 2023 09:00:00 +1300

Do you dread social media marketing? You don’t know what to post that will actually get traction - you feel like you’re posting all the time but no one is engaging with it - are they even seeing it?

You feel like there's no time, no hope and frankly, no point. So you just wing it - and hope for the best.

But deep down you know that what you really need is a strategy, right? Well then, this is for you.

Starting with part 1: how to identify and attract not just any clients, but your dream client. Because if you’re marketing to everyone - you’re marketing to no one.

Here are three reasons why you should listen to the full episode:

Find out how to identify and attract your ideal client
Learn the exact demographics you need to know to communicate to them directly.
Discover your hero service and how to use to get the edge over your competition.

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE for our 10 marketing strategies specifically for Smart Salon Owners (that's you).

Salon Owners: This the Only Way to Make Profit in Your Business

Fri, 30 Jun 2023 09:00:00 +1300

Too many Salon Owners I know aren’t paying themselves. Yeah. You read that right.

Some of them have even convinced themselves that they’re not “in it” for the money - they’re in for the love of the craft - but you and I both know you can’t run a business like that, right?

The word PROFIT has a bit of a bad rep these days - often associated with want and greed but you need profit to run a successful business - it's not negotiable.

Salon owners who aren’t prioritising profit are inevitably condemning themselves to live week to week - paying themselves with the leftovers... If there are any.

I don’t want that for you.

Last month I ran a 4-week Profit Bootcamp with almost 200 Salon Owners who were ready to stop winging it when it came to their Salon’s profitability - and in this episode, I’m giving listeners an exclusive look into day one of that very bootcamp with my 7-step proven profit formula

Want to work less without earning less - focus on running the business rather than feeling like you have to work on clients 60 hours a week to make ends meet? - then you need to listen to this…

Here are three reasons why you should listen to the full episode:

Discover my 7-step proven profit formula for maximising profit in your salon
Stop viewing numbers as the enemy - learn the exact levers to pull to make your numbers work for you.
Step into your role as a badass salon CEO with a GAME PLAN - no more winging it.

Let's chat…

If you’d like to chat with me, you can tell me a bit about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

CLICK HERE for your exclusive access to the PROFIT BOOTCAMP HUB

Perfectionism Is Ego in Disguise – 3 Mistakes All Creatives Make in Business

Fri, 23 Jun 2023 09:00:00 +1300

Is this you?

You started your business because you’re passionate about your craft… you want to do things well, do them your way and really channel your creativity into something that is truly your own.

Only now, you’re bogged down in ‘business stuff’ - payroll, hiring, marketing - what happened to the fun stuff?

So many Salon Owners I know have experienced this - and god knows I did when I opened my Salon.

The problem is, as entrepreneurs we’re used to a certain creative process - but when it comes to business - it just can’t thrive on love, passion, and creativity alone.

On this episode of The Salon Owners Collective Podcast, I’m joined by business coach, Laura Higgens. Based in Sydney, Laura helps creatives who are facing this very problem and today she shares the 3 main roadblocks every creative faces when they endeavour to turn their passion and craft into a profitable business.

Here are three reasons why you should listen to the full episode:

Learn how to move from ‘winging it’ - to a strategic and considered business roadmap
Step off the ‘revenue rollercoaster’ and achieve sustainable growth with two tried and tested strategies
Get out of your own way by challenging your inner perfectionist/ego

Want to know the 10 Best Salon Strategies for Sales and Marketing? C lick here to grab a copy of my guide

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!

RESOURCES

Click here to follow Laura on Instagram

Click here to listen to Laura’s Podcast, My business playbook

Click here to listen to Atomic Habits by James Clear

How to Make More Money From the Clients You Already Have

Mon, 19 Jun 2023 09:00:00 +1300

If you’re looking to make more money in your Salon, there are only 2 ways to do it. Either you attract more clients, or you make more money from the clients you already have.

And if you ask me, the first thing to do is to focus on the clients in front of you. Could they be spending more? I know they could.

It’s like this

Let’s say you owned a restaurant, you wouldn’t hand them the check before asking them if they’d like coffee or dessert, would you?

Now, I’m not saying that more clients don’t equal more money - but wouldn’t it be ideal if you could make more money without campaigning for new clients?

In this episode of The Salon Owners Collective Podcast, I reveal 6 ways to get your clients to spend more, and strategies you can implement that will increase your average client spend by 10, 20 or even 30%.

So that when you do attract new clients, you make more money from them, too.

Here are three reasons why you should listen to the full episode:

Discover the 6 ways to make more money… without having to market to new clients
Implement the right systems and processes to keep clients (and their cash) from falling through the cracks.
Learn the 3 things that will get your team focused on (and invested in) optimising client spending.

Ready to start implementing these strategies in your salon but worried about how it will work with your team? Get the Rockstar Team Guide, everything you need to prepare your team for success - just c lick here

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

Click here to join the Profitable & Successful Salon Owners Facebook Group

There’s No Room for Heroes in the Hair and Beauty Industry

Thu, 08 Jun 2023 09:00:00 +1300

When a team member resigns, especially one of your strongest, often it feels like it has come out of nowhere, and it always seems to be when you least expect it.

In this episode of The Salon Owners Collective Podcast, we’ll talk about 3 things that will get you through the pain of losing a staff member, with systems and processes that will help future proof your salon so that when one person leaves, it doesn’t all fall apart (Because there’s no room for heroes in the hair and beauty industry. )

3 things you’ll learn if you listen to the full episode:

Why it’s not the end of the world when a great team member leaves
What to do next to keep your business moving forward with easy-to-follow recruitment and change management processes.
How to make your brand the hero - and future-proof your salon to avoid panic and collapse when a team member leaves.

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Your people are waiting for you - click here to join the Profitable & Successful Salon Owners Facebook Group

The Selfish Salon Owner? Why Prioritizing Yourself is Essential to Success

Sun, 04 Jun 2023 09:00:00 +1300

Tired of feeling like you’re working so hard on your Salon business… with little to no reward? You’re constantly hustling, but you never feel satisfied. Maybe you spend every waking moment thinking about your Salon, and how to “make things better”. You’re always looking towards the next goalpost, but not actually enjoying the present moment. Who’s guilty? If you’re feeling burned out with your business, and life, then you need something to steer you in the right direction. Think of it as some essential self-care, a time to think about YOU and put actions into place to bring you more happiness in your life… rather than burnout. Because a lot of owners mistake the mistake of putting themselves last… and I don’t want that for you. In this episode, I want to introduce you to Jenna Free. Jenna is a therapist for entrepreneurs like yourself. Jenna and I discuss how to find happiness in your business that doesn’t require you to work more hours in the salon or hire new team members. How to find happiness that actually starts from within YOU.

Here are three reasons why you should listen to the full episode:

Discover the secret to overcoming burnout as a Salon Owner
Real-life therapist advice for achieving success without burning yourself out.
Is it normal to think about your business 24/7?

The Salon Profit Bootcamp

CLICK HERE to get started

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Jenna on Instagram

3 Simple Strategies to Make More in Your Salon

Fri, 26 May 2023 09:00:00 +1300

Salon Owners have many tasks & responsibilities that rely on them to ensure their Salon runs smoothly. Between hiring and managing their team, putting out fires and team dramas, paying bills, managing stock, knowing their clientele, and sales & marketing…the list goes on and on. They are masters of juggling a million different hats on a good day! But I believe that the ONE purpose which sits at the root of everything Salon Owners do is spending their time focusing on Income Generating Activities - or what I call IGAs. Every time a client walks into the Salon, there is an additional income-generating opportunity and all it takes is a small investment of the owner's time. Keep listening to discover the 3 most important IGAs that will not only drive new clients to the Salon but will ensure the current clients continue to spend more on each visit. Think of it as your lottery ticket to running a successful, growing Salon.

Here are three reasons why you should listen to the full episode:

Discover how to futureproof your Salon through easy-to-implement marketing strategies
How to upskill your team so they upgrade successfully every time
Why a consultation will increase your client’s average spend

The Salon Profit Bootcamp

CLICK HERE to get started

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Salon Stories: Surviving the Ups and Downs of Business Ownership

Mon, 15 May 2023 13:00:00 +1300

When you own a business, it often feels like nobody else understands what it's like. Our friends might wonder why we don't just get a ‘normal’ job and avoid all the hard work and staff drama. Dealing with inconsistent employees, staff dramas, client complaints, and misbehaving teams can make us question ourselves, right? We might think it's hard to find good people, and we can easily start blaming ourselves… what are we doing wrong? However, it's a mistake to believe that having a great team and running a successful business will mean that dramas and horror stories don't happen. They're simply part of the territory when employing humans. But what you can do, is put simple strategies into place that will help you deal with team dramas when they come up, and minimise them going forward. So… I wanted to change things up a bit for this episode and share some of my own Salon drama stories. As someone who regularly coaches Salon Owners like you, offering support, advice, and proven strategies to improve their businesses, I've walked a mile in your shoes. And let me tell you, those shoes have some stories—some hilarious, some horrifying. Horror stories like these can happen to everyone at some point… But what I will share are my solutions to minimise the horror stories!

Reasons why you should listen to the full episode:

Hear my horror stories from my Salon days and the lessons learned
My key strategies for dealing with Team Dramas (the expected & unexpected)

Salon Business Plan

CLICK HERE to grab a copy of our Business Plan

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Promotional Packages to Fill Your Salon’s White Space

Mon, 08 May 2023 09:00:00 +1300

You want your Salon humming all year round, and your team hitting their targets (get them working productively!), right? The fewer quiet periods, the better for your Salon’s sales… and we all know the saying “busy is better than bored”. But a lot of Salon Owners have no idea how to fill this white space. How can you easily fill the gaps that your team have…? In this episode, we are going to dive into two types of ‘client offers’ that are proven to fill up White-Space & book out your team during quiet times OR dips in appointments to continue to grow sales, without discounting Client promotional offers and packages are the answer. This episode is a actually Mini-Workshop from our Salon Mastery Coaching Program. Myself & Braeley, our Marketing Coach share real-life examples of Salon offers and break down the reason these types of promotions work! I can’t wait to bring you into the world of easy-white-space-filling offers! It’s a game-changer for Salon growth….

Here are three reasons why you should listen to the full episode:

How promotional offers are a game-changer for your Salon’s marketing
Discover our two proven client promotional offers that will get more clients through your door and your team busy.
How to keep busy in your Salon all year round…

Salon Business Plan

CLICK HERE to grab a copy of our Business Plan

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

From 60+ Hour Weeks to More Freedom: The Power of Salon Systems

Sat, 29 Apr 2023 09:00:00 +1300

Want to know the reason you spend ALL of your waking hours getting caught up in the day-to-day running of your business? The REAL reason you’re working 60+ hour weeks but never ticking anything off your to-do list? It’s because you’re missing 1 simple, yet completely vital thing. Solid Systems & Processes. Creating & implementing these inside of your business will GROW your business without you having to work any more hours…you’ll actually work fewer hours in the Salon and get better results! But this can be scary, right? As the Salon Owner, you often feel like if you aren’t ‘there’ in Salon 24/7 running things, then you’re going to lose the connection with your clients, and your team won’t do it as well as you can… And so you allow your business to be centred around you, to ‘need’ you 24/7. Stop right there! This mindset is not sustainable and with it, your business will never grow… you are actually making life & business harder for yourself. That’s why I want to introduce you to Kailah Lee, Award Winning Bridal Hairstylist & Salon Mentor.

Here are three things you will learn in this episode:

The mindset shift for Salon Owners in implementing systems that will benefit not just yourself, but your team.
Catching yourself out when you’re starting to listen to your inner critic
How to build a salon package your client f*cking loves (and comes back every time)

Here are three reasons why you should listen to the full episode:

Is it possible to grow your business without overwhelm?
What does it mean to scale your business?
Setting boundaries in your business without the guilt

Salon Business Plan

CLICK HERE to grab a copy of our Business Plan & Masterclass

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Carrie on Instagram CLICK HERE to check out Carrie’s Business “Virtual Simplicity”

The Best Advice for Salon Owners With Low-Performing Teams

Mon, 27 Mar 2023 09:00:00 +1300

In every Salon, even your best-performing team member can go rogue from time to time. As a result, keeping your team motivated and their sales up feels like a full-time job! You wish that:

Every team member was hitting their target consistently
Every team member was motivated by the KPIs you set
Every team member cared about the salon’s growth as much as you do

But sometimes, when they’re hanging out in the back room, chatting, or on their phone, it feels like a losing battle… In my experience, building a high-performing salon team is like building a high-performing sports team… they need regular coaching in order to consistently perform. But the problem is, you don’t know where to start with this! Right?! Where will you find the time, and how will you know what to say, or do, in order to coach them to perform at a consistently high level? In this episode, I want to share with you the Salon Mastery 3-step strategy for successfully coaching your team to reach their sales targets. This gold-nugget strategy is a snippet from our Salon Mastery Coaching Call, with myself, and my amazing success coach, Amy.

Here are three reasons why you should listen to the full episode:

Discover the real reason your team aren’t hitting their targets every week
How to ensure your team stays motivated to reach their KPIs and goals
Build a winning team culture inside of your Salon that your team want to be apart of

Salon Business Plan

CLICK HERE to grab a copy of our Business Plan & Masterclass

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The 5 Warning Signs That Your Employee is Leaving…

Thu, 16 Mar 2023 09:00:00 +1300

When you have a team member resign, you’re often left blindsided, wondering how you didn’t see it coming… You may feel totally overwhelmed, asking yourself a million questions and trying to figure out what went wrong. Was it your fault? You have this dream of building an amazing team of ROCKSTARS, who believe in your Salon’s Mission and are on the journey with you. …all working towards the same collective goal. And this prospect is exciting because, for the longest time, you dreamt of being the one calling the shots! So finally, it’s your turn to lead and inspire a team of humans to reach their dreams too! But this isn’t always as easy as it seems, right? Because then someone leaves, and you’re left having to pick up the pieces and go through the hiring process again, which can be totally exhausting and frustrating… You just wish you had a system in place so that when someone does resign, you’re not left scrambling to fill the hole in your business, and potentially hiring the wrong fit. In this episode, I want to share with you the 5 warning signs that your team members are going to leave. As well as how to prepare yourself and your business for the inevitable, so you can hire the right people to work for you, and avoid having a ball and chain around your ankles to your business.

Here are three reasons why you should listen to the full episode:

Learn the 5 warning signs that your team members are going to leave
The secret to knowing when is the right time to hire a new team member
Discover how to prepare yourself for the inevitable of your team leaving through proven leadership strategies & frameworks.

4-Simple Steps to Create a Salon Business Plan

CLICK HERE to save your spot for the masterclass event

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

“Help, I Can’t Attract Any New Salon Clients!”

Thu, 09 Mar 2023 09:00:00 +1300

Raise your hand if you want to:

Have a consistent social media posting schedule that didn’t require too much time and effort
Consistently feel confident that what you post that is going to work, without paying someone to do it for you
Have your marketing efforts actually give you the results you are after, more followers, more engagement, and ultimately, more clients,

If you’re answering YES to any of the above, then you aren’t alone! Because let’s be honest, social media marketing isn’t always as easy to juggle and navigate as busy salon owners, and what makes it trickier is that there is no one-size fits all approach to marketing! As a result, posting on socials can get dropped easily especially as you get busy wearing a million different hats… So the question is; how can you attract dream clients to your Salon, without having to spend a fortune on marketing, and too much time & effort… I want to introduce you to Tamara Reid. Tamara is an absolute icon in the Beauty industry, spending her career in just about every role you can think of, before landing at Timely, a Salon Software company. In this episode, discover the secret to a low-cost, low-effort marketing strategy, why collaboration over competition is key & an honest conversation about running a successful business.

Here are three reasons why you should listen to the full episode:

Unlock this consistent social media posting schedule that doesn’t require too much time and effort
Consistently feel confident that what you post that is going to work, without paying someone to do it for you
Discover how to ensure your marketing efforts actually give you the results you are after, more followers, more engagement, and ultimately, more clients

4-Simple Steps to Create a Salon Business Plan

CLICK HERE to save your spot for the masterclass event

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Tamara CLICK HERE to check out Timely Salon Software CLICK HERE to listen to E-Myth Revisited

3 Steps to Build a Sales Culture in Your Salon

Thu, 02 Mar 2023 09:00:00 +1300

Every Salon Owner dreams of having an amazing team culture:

A culture where everyone gets along
Where people have clear sales targets
And are motivated to smash them
So the culture is positive… even without you there.

But all it takes is one bad apple on your team to ruin the whole apple cart… right?! You know the one. They’re sitting out the back of the Salon, twiddling their thumbs when there are clients that need serving, they’re not hitting their targets, and it feels like an uphill battle trying to get them to do anything…. It’s causing the salon environment to flip upside down, things can become toxic, and not only are they not performing, but this starts to affect the rest of the team’s performance. Like, all we want is a team that is smashing targets, for clients to receive a 10/10 service, and to feel confident that everyone is motivated and happy. Having a culture like this reminds you why you love this industry so much. I call this building culture of #winning in your salon. But actually, what’s important to remember is that a winning culture is not something that just ‘happens’ one day, and then ‘that’s it’… …instead, your Salon's culture is forever changing and evolving. So the focus needs to be on keeping it positive, 95% of the time, each and every day. To do this, you need systems in your business that are ‘human’ proof so that your team is set up for success, regardless of the individuals within it. So what are those systems? How can you make this happen in YOUR salon? In this episode, you will find out exactly how to build a positive, motivating Salon culture that works even when you aren’t in Salon 24/7.

Here are three reasons why you should listen to the full episode:

Define three different types of employee and discover how to best communicate with them in terms of their skills, culture & sales.
How to recognise the right employee at the interview stage of your hiring process
How to say “no” to those employees that aren’t the right fit.

4-Simple Steps to Create a Salon Business Plan

CLICK HERE to save your spot for the masterclass event

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

What’s Missing With The New Generation of Hair Stylists?

Thu, 23 Feb 2023 09:00:00 +1300

Having a Salon team is like a catch-22. Your team isn’t hitting their targets…but they want to earn more and work less. Your team is amazing 90% of the time, but 10% of the time shite completely hits the fan and it feels like no one is getting along! Your team says they want to move up the ladder…but they leave before they finish their apprenticeship! Does this make them the enemy? Many salon owners fall victim to this from time to time, believing it’s all the team’s fault. It’s easier to blame THEM for not performing ‘well enough, but it’s actually OUR responsibility as the Salon CEO to lead them towards success. It’s your job to lead your team and empower them to meet targets and hit career goals. I believe this starts with good communication and building a strong relationship with your team. In this episode, I share a sneak peek into my 2-Day Salon Mastery Intensive Workshop, and reveal…

The secret to team communication that you have been missing!
The real reason this new generation doesn’t understand you
How to become a confident leader… with the tools to lead a new generation in 2023 and beyond

Here are three reasons why you should listen to the full episode:

The secret to team communication that you have been missing!
The real reason this new generation doesn’t understand you
How to become a confident leader… with the tools to lead a new generation in 2023 and beyond

4-Simple Steps to Create a Salon Business Plan

CLICK HERE to save your spot for the masterclass event

Let's chat…

Are You Earning Less Than Your Employees?

Thu, 16 Feb 2023 09:00:00 +1300

Answer this. Is your Salon profitable? Too often, I hear Salon Owners answer this question with a ‘no’. Either you are paying your team first and not paying yourself enough, or WORSE not paying yourself at all…OR you are paying yourself a good wage, but your business isn’t profitable. And this becomes stressful, right? Because you’re living week to week, always worrying about the business bringing in money. But this isn’t sustainable! If you simply wait for the profit to come, it never will.= So this is a mistake I don’t want you to make. Because if you don’t prioritise your profit, there will never be enough left over, so you’ll always be chasing money… You need to make intentional decisions that will make your business profitable…you have to put yourself and your business first. That’s why I’m going to share with you 3 game-changing steps to manage your Salon’s profit. They will ensure you…

Pay your bills & team on time without worrying about it every time it comes around
Get paid your worth so you can live the life you always wanted
Make enough to grow your Salon

It’s time you stop waiting for your business to make money, and instead, have a proven strategy that will grow your Salon into a successful business. Because trust me, it is possible.

Here are three reasons why you should listen to the full episode:

Discover how to pay your bills & team on time without worrying about it every time it comes around
Get paid your worth so you can live the life you always wanted
Make enough to grow your Salon

9 Part Plan

CLICK HERE to get access to the 9-part plan to Salon success

Let's chat…

The 3 Systems & Processes Every Salon Owner Needs to Set Them Free

Thu, 02 Feb 2023 09:00:00 +1300

You opened your own Salon so that you could follow your own rules, right? To create a life for yourself that allowed you to have freedom and security within your business so that you could do all the things that you wanted to: Make it to your kids’ sports games, work the hours you want to, spend time with your family & friends, build a career that you are passionate about… But how can you have freedom as a Salon CEO if YOU are the only thing that is holding the Salon together? Like without you, the Salon falls apart. And this isn’t what you want. You don’t want to feel like you have a ball and chain tied around your ankles! You wish that you had your Salon running without you being at the centre of it. If this is you, then trust me when I say this…. systems and processes will set you free. So, in order to finally feel like you can confidently step away from your salon without worrying everything will go up in flames... then you need my 3 step secret to creating systems & processes in your business that will set you free. . Nobody does this better than my good friend, Janine Simons, a living, breathing example of what freedom as a Salon CEO looks like. Janine is a powerhouse when it comes to running a reputable Salon, and building an amazing, fun team culture, with loyal clients….whilst she is jet-setting around the country as a Hair Educator & business entrepreneur. It is possible to have your cake and eat it too! If you want to hear our strategies our how to create more freedom in your business & no longer spend every hour in the Salon, let’s dive in!

Here are three reasons why you should listen to the full episode:

Finally discover the missing puzzle piece in your Salon so that you can walk away (for a day… or 5)
Learn my 3 step secret to creating systems & processes in your business that will set you free.
Set your team up for success with this Salon Mastery Strategy Step and they will feel confident and prepared to serve clients, make money, and contribute to the salon’s growth… without calling for your help every 5 minutes.

9 Part Plan

CLICK HERE to get access to the 9-part plan to Salon success

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Janine Simons CLICK HERE to listen to the book Radical Condor CLICK HERE to listen to Atomic Habits

When to Give Your Team A Payrise (& When Not To)

Sun, 29 Jan 2023 09:00:00 +1300

That awkward conversation… You know the one, where the ONE team member, who hasn’t been hitting their sales targets, comes up to you and asks for a pay rise. It can feel like a child throwing a tantrum in a candy store, you’ll give them the sweets just to keep them quiet because let’s face it, it’s easier and less “work” in the short term. But this actually becomes a vicious cycle that I don’t want you getting into. Instead, what you need is a system that recognizes success, celebrates and rewards those that are smashing their targets, and gives you confidence about when to give a payrise and when not to. This is a system that we, at Salon Owners Collective, call “Do I Get a Payrise” (DIGAPR), a step-by-step progression plan for all of your employees that is exclusive to the Salon Mastery Coaching Program… where your team can see a clear career roadmap, and the next steps they need to take in order to earn a pay rise(without bugging you about it when they don’t actually deserve it!). I can’t wait to share it with you, let’s get into it!

Here are three reasons why you should listen to the full episode:

Get an insight into my Salon Mastery Coaching Program
Learn our Do I Get a Payrise step-by-step progression plan
How to avoid team tantrums & awkward conversations…

9 Part Plan

CLICK HERE to get access to the 9-part plan to Salon success

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Turning Followers into Lifelong Salon Clients

Thu, 26 Jan 2023 09:00:00 +1300

You don’t often get a second chance to make a first impression, especially in the Salon Industry. In today’s online-dominated world, 95% of people who visit your website are new clients. Yes, that’s right! NEW clients. Potential new clients will stalk your Salon’s website and socials, forming an expectation of what they will get if they come to your Salon…will you live up to their expectations? So how do you turn all that online activity into actual paying clients that LOVE what they see online and offline, and come back again and again? I want to introduce you to the CEO of MYA & former Salon Owner, Kati Whitledge. Kati is an expert with social media & marketing Salons online. MYA is a Marketing and Client Recruitment Software for Beauty Industry Professionals that uses human behavior techniques to match clients with the perfect Salon for them. In this episode, Kati & I discuss what to post on your social media feed and website that will attract clients to your brand, as well as strategies that you can implement in your Salon that will ensure those clients always return.

Here are three reasons why you should listen to the full episode:

Discover what to post on your social media feed to attract clients
Learn the importance of a website for your Salon business in setting the scene for your brand.
How to ensure your clients love your Salon online & offline.

9 Part Plan

CLICK HERE to get access to the 9-part plan to Salon success

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to “What Got You Here, Won’t Get You There” CLICK HERE to listen to “Life Force” by Tony Robbins CLICK HERE to check out Mya

Your 9 Part Plan: Grow Your Salon Without Losing Freedom & Sanity

Thu, 19 Jan 2023 09:00:00 +1300

The path to Salon success is not a straight one. Take it from me. Business is not a one-size fits all approach. Nobody gives you a handbook on how to grow your Salon overnight. This means Salon Owners often end up winging it on their journey to success…throwing sh*t at the wall and seeing what sticks. But when it comes to having confidence that the things you spend time on will work…and not wasting time implementing things that don’t move the business forward… WINGING it can be a mistake. Who’s guilty? I know I have been from time to time! But if you keep doing this, it could be detrimental to your success… Because you’ve reached a point where you’re desperately trying to grow, to increase sales, attract new team members, increase new client rates, and grow profit… But you’ve flatlined… or worse… maybe even dipped down. You’re working longer hours than ever but not seeing any results. So instead, what you need is a proven plan to guide you in the right direction. To plan what your next move will be so you can grow your business successfully… without all the road bumps. So, in this episode, I share a sneak peek into my 9-part proven plan that every Salon Owner needs to nail in order to run a high-functioning, profitable and successful salon. There is so much to share so let’s press play and uncover strategies you didn’t know you were missing….

Here are three reasons why you should listen to the full episode:

Get an exclusive sneak peek at my proven 9-Part plan for Salon Success
Learn what every Salon owner needs to focus on in order to become profitable
Discover how to have confidence in what you need to work on, and what to do to grow.

9 Part Plan

CLICK HERE to get access to the 9-part plan to Salon success

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Motivating Your Team Member Starts With This

Thu, 12 Jan 2023 09:00:00 +1300

It’s time to ditch the old way of how you lead your Salon team to succeed. Ok, let me explain… Too often, I see Salon Owners who constantly feel like they have to chase their team members up. Ugh, it’s exhausting, right?! You try to flag your team members down during a busy day in the Salon, doing what I call ‘hallway management’, simply because there’s no other time to check in! I get it…leading and managing a growing team is sometimes tough. Constantly trying to keep up with them, juggling team drama, bad behavior, underperformance, or worst of all… resignations. But what if I told you that the key to finally feeling in control and ahead of your team, is to shift your mindset… not chase them in the hallway. In this episode, I will share with you the proven strategies behind building a successful team of superstars (ones that actually want to work for you and LOVE what they do). This is actually an inside sneak-peak into a recent Salon Mastery Coaching Call I had with a few owners on exactly this topic. Not only does this give you a taste of what it's like inside of Salon Mastery but we solve a few teams challenges when it comes to keeping your team motivated, so your business can continue to grow into a million-dollar Salon.

Here are three reasons why you should listen to the full episode:

Get an inside sneak-peak into a recent Salon Mastery Coaching Call
Go from hallway management of your Salon to being in front of them
Proven step-by-step strategies to get your team to love what they do (and stick around)

9 Part Business Assessment

CLICK HERE to get your hands on it (I'll dm you a copy)

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The ‘Perfect’ Recipe for Transitioning From Stylist to CEO (Uncovered!)

Tue, 20 Dec 2022 09:00:00 +1300

There is a fine line between having great technical skills and being a great business owner. You start out as a stylist or therapist, you’re passionate about what you do, and you’re good at what you do. It’s enough to make you decide to open your own Salon. But technical skill can only take you so far. Because when you’re so good at serving clients, it often means clients only want you, which leaves you overbooked and overwhelmed. You can’t do it all by yourself - so you grow a team. But growth brings so many lessons as a Salon CEO…and there is only so much you can prepare yourself for. Business is a whole new game. This is why I believe in the power of learning from someone who is 2 steps ahead of you, who has been there, done that. I want to introduce you to Mary Harcourt. Mary has decades of experience in the industry and knows what it takes to run a thriving and growing business. Mary is a former hairstylist, turned lash guru, who is now running her own manufacturing company for lighting systems for spa and lash Salons. Mary and I sit down in this episode to share with you the strategies around navigating the ever-changing landscape of going from an operator (hairstylist or therapist) to owning your own business and becoming a true salon CEO. We discuss team, marketing, CEO burnout, and everything else in between!

Here are three reasons why you should listen to the full episode:

Discover the secret to becoming a successful Salon CEO
Learn my strategy for transitioning from a hairstylist to owning a business
How to navigate the world of business ownership

Inner Salon CEO Snapshot:

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Mary’s website CLICK HERE to check out Mary’s Podcast

Not “Just a Hairdresser” – Beating the Odds to Reach Salon Mastery

Sun, 18 Dec 2022 09:00:00 +1300

Business Ownership can be lonely…and the reality is that your business can feel like it’s your entire life. Without it, who would you be? You spend more hours in the day in your business than you see your partner, family, or friends. And whilst this is never the intention, you feel it’s just what has to happen to ensure everything gets done; putting out the team fires, the admin jobs, rebooking clients, marketing, cleaning, the list goes on! Who else is going to do it like you can? Then you get home at the end of a busy day, you’re exhausted, the kids are wanting to spend time with you, you have to help them with their homework or take them to their swimming lesson… but you can’t switch off and stop thinking about the salon, and worse, you feel guilty for spending time away from your business. I know this well, this was me for years on end. In this episode, I want to introduce one of my dear friends, Melinda. Melinda and I have worked together inside Salon Mastery for many years now and she has completely turned her business around from “being in the trenches” (we cried together on our first call) now her Salon is thriving in her newfound role as Salon CEO. Melinda started her Hair Salon, Ginger & Spice, with no clients, no team, and no experience in running a Salon. Now, with a thriving team - she has 6 stylists, Melinda spends 99% of her time working ON the business, leading from the front, and installing new initiatives for the team and business to thrive. She is off the floor, & has never been happier. Keep listening as we dive into the topic of how to create freedom in your business to grow and in life as a Salon CEO, once and for all… without overworking or overwhelm.

Here are three reasons why you should listen to the full episode:

Discover how to become a Salon CEO without working more hours in your business
Get a total insight into the magic behind Salon Mastery
Learn how to switch off and create a life away from your business whilst still seeing success

Inner Salon CEO Snapshot:

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

A Strong Culture Isn’t Built Around Desperation

Thu, 15 Dec 2022 09:00:00 +1300

Are you sometimes guilty of being a little desperate when it comes to your team? Ok…hear me out. It’s not easy to find team members in today’s climate, right? So you suddenly feel the need to put more focus on your existing team culture. Build a culture that is so strong no one wants to leave… But a mistake I often see owners making every day is, instead of focusing on building a strong salon culture, they instead act out of panic and desperation when it comes to their team. You feel the pressure from your team as you don’t want them to leave, but this ends up with you saying yes to all the things…(even the things you don’t want to…such as a pay rise they haven’t yet earned). You feel held hostage by your team, and give in to your team members' demands so that they never leave, but this isn’t always the answer to winning team culture, and can leave you, the owner, being the one who misses out… But this isn’t the leadership style that creates a culture where no one wants to leave! In fact, it creates the opposite, and your team members will always be looking for where the grass is greener… There has to be something stronger, and I believe that comes from this ONE secret to building a winning team culture… In this episode, I share a sneak peek into my Salon Mastery Coaching Program, and reveal a team leadership strategy that you can implement in the New Year so you can grow your team without sacrificing your salon, your clients, or most importantly, yourself.

Here are three reasons why you should listen to the full episode:

Get a total insight into the magic behind Salon Mastery
Learn my top team leadership strategy to get in front of your team so they don’t leave
Discover the winning formula to a strong team culture

Inner Salon CEO Snapshot:

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

2022: The Year We Were Forced To Face Our New Normal

Tue, 13 Dec 2022 09:00:00 +1300

You’ve made it. This last year is just about to be done and dusted. You have tackled all the highs and lows that have been thrown your way - so it’s time to celebrate! We rode the wave of trying to manage a growing team, and navigating a shift in lifestyle demands as well as increased challenges in attracting & hiring new team members! You were able to ditch the masks in the Salon and greet your clients and team as normal. Events and industry awards were able to be held, and so many Salon Owners were able to reconnect with each other again! How good did it feel to be able to have a hug again?! As I share my top moments of 2022 in this episode, I would love to invite you to reflect on what your successes were in this last year. Why? To make the most of this upcoming year and, to truly level up your business, you must decide to be and do something different than you've been in the last year. If nothing changes, nothing changes… If you do everything the same as you did last year, everything will stay the same. So in order to move forward, we need to be able to identify where you currently are in your business. Whatever it may have looked like for you, I would love you to take this moment to appreciate all you achieved in 2022! You have smashed it!! But, I know there is more inside of you! So, let’s dive into my top moments of 2022 so that we can fully move into planning what we want 2023 to look like! I am excited to share these episodes with you and the game-changing strategies that will help you enter a new year, full of new possibilities and opportunities as the Salon CEO!

Here are three reasons why you should listen to the full episode:

How to make the most of the upcoming year and beyond as Salon CEO
Learn how to level up your business, by reflecting on the year that has been
Discover my top moments from 2022 and why they were the best!

Inner Salon CEO Snapshot:

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

3 Secrets to Increasing Your Team’s Sales Performance

Wed, 07 Dec 2022 09:00:00 +1300

The biggest mistake you can make as a Salon Owner is to assume your team knows how to sell. After all, they are trained to do hair or beauty, right? Not how to be a salesperson and actually they often don’t want to be a salesperson. So even when you have clients coming through the door, and you have a full team of stylists, you aren’t seeing the growth you had hoped for… and as the Salon Owner, you end up with the most sales, consistently rebooking clients, and keeping the business afloat. But if all the pressure to make the most relies on you, the owner, what happens when you want to get free from clients for one moment to work ON their business?! You end up losing more than it’s worth and you’re stuck on the floor 60 hours a week, busier than ever. This doesn’t have to be the case. You can move off the floor, work less hours with clients, and STILL see growth in your business! I want to introduce you to my amazing Salon Mastery & Momentum Success Coach, Amy Osmer. Amy has years of experience working in Salons, managing large teams, and working behind the scenes of large format salon groups within the Hair & Beauty industry. Amy is an expert in helping owners increase their Salon’s Sales and leading their teams to succeed so that they can stop the “60-hours-on-the-floor”, weekly grind. In this episode, Amy and I are going to share our top 3 strategies for getting your team to make more, without you having to work more and add more to your plate…in fact, after this episode, you will be able to see how to work LESS in your business, and still see your sales skyrocket! After implementing these strategies, our Salon Mastery & Momentum Program Owners have grown their weekly sales, while reducing their weekly hours on the floor….we just celebrated end-of-year awards with some having 66% growth in 12 months.

Here are three reasons why you should listen to the full episode:

Discover how to get your team to make more without adding more to your plate
Learn the secret to increasing sales and stopping the weekly 60 hours on the floor grind
Get a sneak peek at our Salon Mastery-approved sales strategies

Inner Salon CEO Snapshot:

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to read Fish

Revealed: The Greatest Challenge of a Salon CEO

Thu, 01 Dec 2022 09:00:00 +1300

I often compare Salon ownership to an ongoing game of Tetris. You’re always trying to move the pieces around: your team, your sales, and your clients, to make them fit perfectly together and win the game of mastering a successful business. The challenge of this is that the pieces are always moving and are unpredictable (humans!!) and while the more experience you have in running a Salon, the more ‘in control’ things feel, there is still lots of uncertainty, you often wonder what will happen next…what move will you have to make…. It’s not often I get to introduce a guest on my podcast for the 5th time…but Stevie is an exception! I am so excited to have Stevie English back on my podcast to share his secret to building an incredible team culture, a growing clientele, and most importantly the secret to looking after YOU as the CEO so you feel in control of your business even when shit hits the fan! Stevie with 15 years of industry knowledge, chats on how to keep your team happy and your business thriving without having to sacrifice your life & freedom. Stevie is a master of Salon Ownership, so I know you’ll love everything he has to say….

Here are three reasons why you should listen to the full episode:

Learn industry secrets about running a successful Salon
Uncover the secret to building an incredible team culture
How to stay in control of your business

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Diary of a CEO CLICK HERE to check out Stevie’s Salon

Can Your Salon Really Grow by 100k Next Year?

Thu, 24 Nov 2022 09:00:00 +1300

Want to know how 18 Salon Owners grew their income by $100k a year? I’ll give you one clue, it ends with ditching the hustle culture! Yes, I know it well. As a Salon Owner, there’s an immense amount of pressure to ensure the business is profitable and is bringing money in through the door. You want to provide a completely personalized experience for every single client that visits your salon….. And this is more than just the hair service itself, right owners?! … it’s everything from the way your team presents themselves, to the atmosphere, the pricing, the post-service check-in, the booking experience, the retail products…ahhh the list goes on! You end up feeling like, in order to MAKE more, you keep having to DO more, and BE more…like you’re on a neverending hamster wheel. You’re grinding 24/7 to bring money in the door, but you’re not seeing the results… Do you know why? The reason is that…. “doing more” doesn’t actually make you any more successful, or profitable… instead, it can do the exact opposite! It means you end up burned out, overwhelmed, and stuck inside your business. So, instead of doing ALL the things, you actually only need to focus on 4 things in order to make more. That’s right, I said it. There are only 4 things you need to focus on right now, to grow your Salon by $100k a YEAR. I’m going to share with you what those 4 strategies are, so you can implement them within your Salon and grow your business income by $100k in the next year. It’s possible, TRUST ME, I currently have 18 members inside my Salon Mastery Coaching Program that have hit the 100k Growth Club since joining the program… all by doing these 4 things. So if you are interested in hearing about the strategies I teach these Salon Owners inside Salon Mastery, then keep listening….

Here are three reasons why you should listen to the full episode:

Find out whether your Salon can really grow by 100k a year.
Discover my 4-step strategy to grow your Salon without working more hours
Get the insider scoop inside into my Salon Mastery Program

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Dreading Xmas in the Salon? 3 Hacks to Survive The Festive Season

Thu, 17 Nov 2022 09:00:00 +1300

There is ONE word that so many Salon & Spa Owners dread. Do you know what it is? I know that when I owned my own Salon, I would cringe at the thought of this word… CHRISTMAS! Newsflash: it doesn’t have to be this way! With Christmas RIGHT around the corner, it’s time to get on top of things NOW. This is the year to finally be able to actually enjoy the busy lead-up ‘til Christmas because you KNOW you’re on top of everything. And there’s nothing worse than the feeling of being snowed under. Luckily, I'm here to help you. In this episode, I am going to share with you my 3 key strategies you need to survive the Christmas season in your Salon this year. It’s time to get ahead now, so when Christmas Day rolls around, you aren’t feeling exhausted and overwhelmed, but instead, you can actually enjoy the festivities and time away from the Salon! If you want to get on top of things, then just keep listening!

Here are three reasons why you should listen to the full episode:

Get ahead of the Christmas Cray-Cray now - get things under control
Learn my secrets to surviving a Salon Christmas
Look after yourself and your team with my insider tips

12 Easy Steps to a Stress-Free Christmas

Here are my 12 steps to Survive Christmas in Your Salon, CLICK HERE to sign up for the action-plan HUB

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

4 CEO Strategies to Stay Focused Towards Your Dream Life

Thu, 10 Nov 2022 09:00:00 +1300

Do you ever get the feeling that you haven’t quite yet reached your full potential as Salon CEO? Things are ticking along, your Salon is growing, your team is happy, and business is “as expected,” yet you have this fire inside of you to keep going, to keep dreaming big. Everyone has their own unique idea of what success looks like... for many owners, that could be purchasing another Salon, growing a large team, being able to take a holiday and your team thrive without you there… So while everything is going 'fine' in your day-to-day life, there's this gnawing feeling at the back of your mind that you could, would, should be achieving more. But what stops you from achieving that? Is it because that 'big dream' feels unattainable or is it that you don’t know the steps to get you there? In this episode, I want to introduce Christina Flach - Celebrity Makeup Artist and CEO of Pretty Girl Makeup. Christina is the queen of discipline, a mother of five, and running two businesses, she has had to knuckle down on the ways to stay focused in the different areas of her life to reach success. Christina will share with you her strategies on how to stay in one lane as a business owner, and how to run and manage a successful team that supports your vision and brand as much as you do, so when you have to switch hats, you know that everything else won’t fall apart.

Here are three reasons why you should listen to the full episode:

Discover how to stay focused as a business owner with 4 strategies
How to hire a team that are as passionate about your brand as you are
Learn the secret to being able to create your dream CEO life, where you don’t have to work all the hours, and worry about the Salon when you aren’t there.

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Christina on Instagram CLICK HERE to check out Pretty Girl Makeup CLICK HERE to check out Just Go F Yourself

The Biggest Mistake Salon Owners Make When Hiring an Apprentice

Thu, 03 Nov 2022 09:00:00 +1300

Are you ready to hire a Salon apprentice? Or more importantly, is your business ready? Like, your Salon is so busy that you feel like you can’t catch a break. At peak times, your Senior stylists or therapists are booked up weeks in advance, and as a result, you have to turn away clients as you simply can’t fit them in…and that’s money walking out the door! Hiring another Senior stylist to take the pressure off the rest of your team would be ideal…… but it feels near impossible right now! You put an ad out to grow your team, and it’s nothing but crickets! So then you consider hiring an apprentice and training them up instead, but I know what you’re thinking…”Larissa, training an apprentice is time-consuming! Where can I find the time and energy to train someone completely new especially when things are hectic?!” Is it worth all the time and effort? That’s why I want to share with you the secret to knowing when you’re ready to hire an apprentice, and if it’s worth your trouble… In this episode, find out once and for all whether you’re ready to hire a salon apprentice or not… and why the solution to your over-booked challenges may not be what you think it is. Warning: the answer may surprise you! Let’s dive in…

Here are three reasons why you should listen to the full episode:

Listen to strategies to solve real-life team challenges and Salon Owners pains around hiring an apprentice
Find out if you’re ready to hire an apprentice for your salon & why it may be worth all the time and effort
Get an insider scoop into one of our very own Salon Mastery Coaching Calls

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The 1 Secret to Creating My Life of Freedom: Away From the Salon

Thu, 27 Oct 2022 09:00:00 +1300

What does freedom mean to you? Is it being able to spend time away from your Salon, and with your family? Being able to come and go as you please without feeling guilty? To not have any financial stress about whether the Salon is making ends meet? For me, freedom is a choice. It’s a choice to be able to create your dream life, to choose when you work, who you work with and what your family time is like. It can also be freedom of your mind, to be able to switch off from your business when you need to. But the question remains: how do you create freedom when so much of the business relies on you? In this episode, you’ll discover what freedom truly looks like for you, and I’ll share my secret to creating freedom as a Salon CEO…without feeling like everything will turn to sh*t without you there. Tune in to uncover my done-for-you freedom-generating salon systems that you can use straight away and my step-by-step guide to implementing these with your team... Ooh, by the way, this is actually an exclusive snapshot of my October Intensive. This was a 2-day workshop for all of the owners who are members of my salon mastery coaching program…Don’t tell!

Here are three reasons why you should listen to the full episode:

Done-for-you freedom generating Salon systems
Step by step guide on how to implement systems within your Salon and team
An exclusive snapshot of my 2-day Salon Mastery intensive

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Mastering the Next Generation of Hair Stylists

Thu, 20 Oct 2022 09:00:00 +1300

The Hair & Beauty industry is forever evolving. Between a new generation of stylists and lifestyle changes, social media taking over our lives & clients demanding more from a client experience, Salon Owners are left wondering what’s next. It can feel like you’re a soldier going into battle, putting out fire after fire with your team, Then when you get home from the salon, instead of switching off, you have to spend your limited spare time looking for new team members, creating short, entertaining videos to keep your brand relevant, and brainstorming ways to provide a seamless client experience, It’s no wonder that Salon Owners end up burned out and overwhelmed! It’s a battlefield out there. How can you navigate your ever-changing team, clientele, and social media landscape? If there is anyone who knows how to tackle and navigate this generation of stylists and clients, it’s Eric Taylor. With over 18 years in the industry, Eric is the Founder and CEO of Salon Republic, and sits on the industry board in California. Today, Eric is going to share with you his entrepreneurial secret to running a profitable Salon business, and managing the highs and lows of the industry, especially when it comes to your team. Let’s dive into the episode and hear what Eric has to say…

Here are three reasons why you should listen to the full episode:

Uncover the secrets about the latest generation of stylists
Discover how to manage and run a successful team
Learn the latest industry trends of the Hair & Beauty Industry

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Eric on Instagram CLICK HERE to check out The Hair Game Podcast CLICK HERE to check out Salon Republic

The Hard Truth About Your Salon’s Culture

Fri, 14 Oct 2022 09:00:00 +1300

As a Salon Owner, it can be so easy to get sucked into what I call “shiny object syndrome”, especially when you first open your business…press pause on that team retreat for now! You’re ready to hit the ground running, and do all the things you have always wanted to when stuck behind the chair working for someone else. You feel like a kid in a candy store, right?!! But in my perspective, this can be a big mistake. Less is always more, especially when you’re first starting out in Salon Ownership. It’s important to build strong foundations in your salon business so that you don’t have to backtrack and backfill once you have grown. One core ingredient of a successful business that you need to get clear on at the start, is your culture. The thing that makes the wheels go round. I know building a strong team culture can feel tricky for a lot of owners. Like, you worry that if your culture isn't strong enough... your team might not stay around, you might not be able to hire new team members and it will affect the overall feel and reputation of your Salon. Like, you know that everyone wants to work for someone that has a great reputation! I know you might be asking, “okay but what does an amazing culture look like?” So, I want to introduce you to Tara Hainsworth - the owner of the successful Salon, Hainsworth & Company. Tara has nailed the secret recipe to team culture and what successfully grew her team from 2 to 20. Tara is going to share her strategies around how to build an amazing team culture so that your team won’t leave… and how to be flexible in your business. It’s time to do less, but do it better and establish the core of your business before you can grow…

Here are three reasons why you should listen to the full episode:

How to build an amazing team culture
Learn Tara’s secret for how to get your team to stick around and love working for you
Discover the first thing to implement when you open your Salon

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group LISTEN to the Power of One More by Ed Mylett CLICK HERE to follow Tara on Instagram

Why a Good Team Member Stops Performing

Fri, 07 Oct 2022 09:00:00 +1300

Is this you? Your current team doesn’t want to work Saturdays or late nights, and they aren’t hitting their targets, yet come to you asking for a pay rise… OMG are they serious?! And when you try to hire someone new, it’s crickets! It seems like nobody wants to work these days…is this familiar? So to make up for it, you have to pull the weight for your team… you’re putting in all the hours, saying yes to all the clients…you have a large team, and yet, your Salon still isn’t growing… It always feels like 2 steps forward, 3 steps back. You’re going round and round an ongoing loop with your team and your business hitting a plateau, and you feel like this is never going to end. You find yourself asking, what is all of this for? You’re the highest earner, the one who is left mopping the floors at the end of the day… But this isn’t what you imagined Salon Ownership being, right? No! This isn’t what Salon Ownership should look like… and believe me, I’ve been on that side of running a business, and it’s exhausting and you are left feeling unfulfilled and burned out. I want to share with you one of my favourite team management strategies, which I taught my owners within our Salon Mastery Program during my 2-day Intensive. It’s all about the 3 step secret in how to get your team to want to work Saturdays and late nights! It’s time for you to ditch this way of working, and move into your role of Salon CEO, and to do this you need a growing team that is bringing in amazing clients and revenue for your Salon.

Here are three reasons why you should listen to the full episode:

Discover how to get your team to LOVE working late nights and Saturdays
Learn my secrets to getting your team to hit their targets
How to move off the floor, without everything falling apart.

Inner Salon CEO Snapshot CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Can’t Trust Your Salon Manager?

Thu, 29 Sep 2022 09:00:00 +1300

Is your Salon Manager really helping the business move forward, or are they instead hindering the future success of the Salon? As the Salon Owner, you already have too many tabs open. You’re thinking about a million different things and you have a to-do list that is never-ending. Your role is to lead your business and ensure that it continues to grow, which is why you need a right-hand man, or what we, in this industry, call a Salon Manager. When hiring a salon manager, the goal is to find someone to manage the hustle of daily operations in the Salon, and help carry the weight of leading the team, so that you can step away from working IN the business, and instead work more ON the business. But this isn’t always as picture-perfect as it seems…can you relate? Whilst you’d hoped that hiring a Salon Manager was going to be the answer to all your problems, it’s actually ended up being an even bigger headache… The jobs aren’t getting done, you’re doing more than ever, and you can’t actually trust them to look after the Salon when you aren’t there. So what is going to give? I want to introduce Greta Veint, one of our Salon Mastery Success Coaches here at Salon Owners Collective. After leading 17 Salons as a Salon Manager, (and being a total Rockstar working for me during my Salon days), Greta knows what it takes to harness an effective management role within a successful salon, and build a productive working relationship between the Salon CEO & Manager. She is the powerhouse behind our Motivating Managers program within Salon Mastery and has all the tips and tricks to help you go from frustration with your management team, to motivate managers to be confident and successful in their role... so that you can step away and the salon can continue to flourish.

Here are three reasons why you should listen to the full episode:

Discover the real reason your manager is underperforming
Learn insider strategies from our Salon Mastery Program
How to motivate your managers so you don’t have to spend all your time in the Salon

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Your Salon Is Not as Irreplaceable as You Think

Fri, 23 Sep 2022 09:00:00 +1300

What do you want your Salon to be known for? Why should a client choose your Salon over the one down the road? These are the questions you need to ask yourself if you want to stand out from the rest and ensure clients choose YOU and always return… After all, we all BASICALLY offer the same thing, right?! Thinking back to my early Salon days, I remember sometimes feeling like I had to do all the things and serve all the clients to ensure they had nothing short of the best experience.,After all, I had 7 salons within walking distance, so I felt like I needed to take what I could get…those clients were valuable, right! I would spend my days putting out fires, taking on extra clients, and doing the absolute most to ensure everyone in the room was happy. But then I realised, this isn’t sustainable. It was exhausting, overwhelming, and funnily enough, didn’t bring more clients through the door… Janine Jarman aka the Queen of Perms, is the founder of Curl Cult, a product that has changed the technology and science behind perms. With over 20 years of experience in the industry as a hairstylist, educator, Salon Owner, and now CEO, Janine knows what it takes to create a unique product offering that people LOVE and will always purchase. What is special about Janine’s success is that she offers a service that is not only scalable but one that solves an immediate problem for her clients. This means her service and Salon itself, are irreplaceable. Janine is going to share with you her hot tips on how to make your Salon irreplaceable so that your clients always choose you over the one down the road.

Here are three reasons why you should listen to the full episode:

Discover why your clients are choosing the Salon down the road
How to make your Salon irreplaceable
Learn strategies to ensure clients always return

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it (I’ll send it to you in messenger)

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to listen to Traction by Gino Wickman CLICK HERE to listen to Deep Work by Cal Newport CLICK HERE to listen to The Big Leap by Gay Hendricks CLICK HERE to follow Janine on Instagram CLICK HERE to check out Curl Cult CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Work Less & Make More – Becoming a “Smart” Salon CEO

Thu, 15 Sep 2022 09:00:00 +1300

Have you ever felt like: You’re working yourself to the bone: You’re busier than ever with clients, plus managing an ever-evolving team... You’re hardly present with your family as work has taken over your brain space… but what makes it worse is you’re not growing. But still, you end up saying YES all the time:

Like when a team member needs our help with something, we jump at the chance… because we don’t want to let them down
Or when a regular client wants to book with you when you’re ‘meant’ to be working ON the business (not in it)... you give in because you feel bad…

Or maybe you’re guilty of having shiny object syndrome…. Are you nodding your head right now? I know I’ve been guilty of this too… But this is a HUGE mistake. Because in reality, these are often the things that will halt forward momentum in our business. As a result, you take 2 steps forward, 2 back. Your business is at a constant plateau, and you get super frustrated because you’re BUSY doing ALL the things- so you start to wonder-- ‘why am I not growing?’ You get overwhelmed and burnt out… which leads to halting progress even more. Agh! It’s a vicious cycle. In this episode, I will take you through my secret formula to increasing sales by working less (for smart salon CEOs). If you’re overworking 30+ hours on the Salon floor, and want to create what I like to call ‘CEO discipline’, and have the time to move the needle in your business, then keep listening… Plus don’t forget to grab yourself a copy of the “4 Steps to Becoming a Smart Salon CEO” strategy.

Here are three reasons why you should listen to the full episode:

HOW you can make your business catapult forward and into growth
Discover how to actually have the CEO discipline to make the CEO time
Learn how to stop saying yes all the time to your team & your clients to make CEO space in your day.

4 Steps to Becoming a Smart Salon CEO

CLICK HERE to get a copy (I’ll send it to you in messenger)

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Does Increasing Your Prices Make You a Better Salon Owner?

Thu, 08 Sep 2022 09:00:00 +1300

Does self-doubt stop you from increasing your salon’s prices? You know deep down you need to put your prices up, but the thought of asking your clients to spend more just feels so daunting. What if they push back? What if they leave and never come back because they can’t afford your services? How will you equip the team to handle these objections… when you feel nervous about it yourself? Honestly, if this is you, then know that you aren’t alone. I know this is a huge challenge for so many owners. But in reality, this holds Salon Owners back from success…and reaching their full potential. Instead of feeling confident about your experience and your Salon’s prices, you instead have this overwhelming urge to compare yourself to other Salons, to discount your services, to apologise before anything has even gone wrong, all due to the fact that you’re worried that if you don’t, that client will go elsewhere. This is why I want to introduce Ruby Lee, a wealth & expense business coach helping business owners shift their mindset to “I can” & “I will” instead of being a roadblock to their own success. Ruby will share her strategies for getting comfortable with your numbers and profitability, so you can back yourself in moments when you may be doubting yourself or feeling insecure (because let’s face it, we all have these moments!) and continue to grow your million-dollar Salon. Discover the REAL reason why so many salon owners feel too scared to raise their prices, and how to combat this in your salon, once and for all. Uncover your true worth and potential as a business owner, so that you can feel confident with your decisions, and truly grow your profit to its full potential…

Here are three reasons why you should listen to the full episode:

Discover the real reason why so many Salon Owners don’t raise their prices
How to overcome the fear of putting up your prices in your Salon
Learn how uncover your true worth & potential as a business owner

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Ruby on Instagram CLICK HERE to check out Ruby’s website CLICK HERE to listen to Galadarling Podcast CLICK HERE to listen to Ruby’s Podcast Richuals

Imposter Syndrome: Controlling the Voice Inside Your Head

Thu, 01 Sep 2022 09:00:00 +1300

Have you ever felt like you’re a wolf in sheep’s clothing? You feel like you own a seemingly successful salon, with a great team and loyal clients... but you still experience waves of anxiety and loneliness that often roll through your mind. You begin to wonder: is this all too good to be true? If you have experienced this, then you are not alone! Imposter Syndrome affects 70% of humans, including myself! I faced many Imposter Syndrome moments in my career towards owning a million-dollar business and Salon. Sometimes feeling unsure how to overcome this feeling of doubt in my ability to succeed. You may be feeling the same way… In this episode, I want to introduce the expert in all things self-doubt, confidence, and Imposter Syndrome, Alison Shamir. Alison has experienced the highs and lows of running a business and has been on a quest to help women all over the world acknowledge what Imposter Syndrome is and provide the secret to overcoming the fear and anxiety that is only natural when success comes your way. This is something that even today, I am still learning to conquer! Let’s unpack the 3 beliefs surrounding Imposter Syndrome and everyday tools you can use to overcome imposter syndrome in moments during your career.

Here are three reasons why you should listen to the full episode:

Unpack the 3 beliefs surrounding Imposter Syndrome 2. Tools to overcome Imposter Syndrome
The signs that you may be experiencing Imposter Syndrome

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Alison’s website & all of her amazing resources CLICK HERE to follow Alison on Instagram CLICK HERE to follow Alison on Facebook

Motherhood & Salon Ownership: Is It Possible to Master Both?

Thu, 25 Aug 2022 09:00:00 +1300

I see you… You’re a Salon owner, but more importantly, a mother… trying to balance the juggle between spending too much time at work (away from your kids), and not having enough time to do all the things that you want to in your business. Your Salon isn’t growing, because let’s face it, you barely have enough time in your day to touch your to-do list…, let alone work on moving the needle in your business. It feels like you’re stuck extinguishing little fires all day long! And when you do find the space to work on these things, you feel the “mum guilt” creep up…and planning the next big thing gets replaced with the football final for your child’s team. It’s always either: “am I a good enough mother?” or “am I a good enough business owner?”, and you’re left wondering if you’ll ever be able to be successful in both. Can you run a successful business, have the perfect family, and be the best partner, and friend… Is it even possible to master the art of having it all? In this episode, I want to introduce Keri & Ashley, accidental best friends and hosts of Momtourage Podcast. Keri & Ashley are both mothers and successful entrepreneurs who have experienced the challenges that motherhood brings when you’re trying to chase your career dreams. In this episode, you’ll find out motherhood hacks to keep busy salon owners (like yourself) sane as you juggle the business world and being a mum.

Here are three reasons why you should listen to the full episode:

Discover hacks for juggling both motherhood and business ownership
Hear Keri & Ashley’s incredible journey to success
Learn how to maximise the time in your day to master your to do list and still make it to your child’s football games

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Momtourage on Instagram CLICK HERE to listen to Momotourage Podcast CLICK HERE to read “The Vulnerability Theatre” CLICK HERE to listen to Bill Simmons Podcast

If You Want Your Salon Team to Stay, Do This…

Fri, 19 Aug 2022 09:00:00 +1300

When it comes to your salon’s team culture, pretty much every salon owner wishes for two things:

You wish you had a salon culture that new team members were BEGGING to be part of--like, i’m talking knocking on your door!
You wish you had a salon culute that existing team members NEVER wanted to leave. After all, who doesn’t want to work for the A team?

But I know that sometimes this can feel out of your control. Like, it can be hard to manage a team with so many different personalities, right? HOWEVER, what if I told you… it actually all comes back to you; the Salon Owner and what you stand for. It’s YOUR job to align and drive your team’s culture, front foot it and ensure what you stand for is constantly embedded into the culture… So whether you are passionate about your team specialising in one service, or having flexible lifestyle hours, or you value constant education and upskilling for your team; it’s your job to own this vision for your Salon. In this episode, I’m bringing in a friend of mine, Wade Brannon to share how you can cultivate a team culture that everyone wants to work for, and no one ever wants to leave. Wade is CEO and Founder of Pigtails and Crewcuts and is no stranger to Salon success, after growing his franchise to over 70 locations. I know you will find what Wade has to say about how to build a strong culture within your Salon, and hiring a dream team of stylists that live and breathe the vision you have for your business.

Here are three reasons why you should listen to the full episode:

The secret to getting your team to buy into your brand vision
Learn how a Hero Service can be the secret recipe to success
Discover how to improve your Salon culture

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Dennis Snow’s Book “Lessons from the Mouse” CLICK HERE to check out Pigtails & Crewcuts Facebook Page

The 1 Leadership Mistake Every Salon Owner Should Avoid

Thu, 11 Aug 2022 09:00:00 +1300

The thought of your team leaving you for the Salon down the road is damn scary. Especially when you know it may be unlikely that you'll recruit someone new any time soon... I’m pretty sure it’s every Salon owner’s worst nightmare… everyone leaving you, and you’re the one left to pick up the pieces. Honestly, even with a team of 30, I still worried about this at times So instead I focused on building a salon team culture that was so good, so irreplaceable, that my stylists would never want to leave. Like, that’s the goal, right? But when I see Salon Owners trying to do this, I often notice they make one big mistake… In this episode, we are going to unpack this mistake, and I’ll share with you my 3-step leadership strategy which will help you build a salon culture SO good that your team never wants to leave… Don’t forget to grab a copy of my 3-step leadership strategy - I’ll put it in the show notes of this episode for you to grab and follow along with me while we hang out together during this episode!

Here are three reasons why you should listen to the full episode:

Discover how to truly build that positive salon culture and be so good people never want to leave.
Learn how to step out of fear that your team are gonna leave; great people work for confident leaders
Keep your personal & business boundaries strong, clear, and intact--they'll respect you more for it

3-Step Leadership Strategy

CLICK HERE to get a copy in messenger

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

How to Triple Your Sales Without Employing Anyone New

Fri, 05 Aug 2022 09:00:00 +1300

Sick of hearing your team say “same again jane?” with EVERY client? The client just gets the bare minimum, and your team doesn’t think to take things further… The client only gets what they booked in for, not really actually NEED or what they didnt know, they always wanted As a result:

Your team aren’t meeting sales targets of 3.5 x their wages
They’re not making ends meet... So neither are you.

And then they come to you, asking for a pay rise……. OMG, don’t they get it?! I know how frustrating this can be, and it’s a challenge so many salon owners face. But I believe owners actually make 1 mistake when it comes to leading their team to make sales. I know you want to achieve this in your salon, so in this episode, I want to share with you the 4 things to focus on in your business right now. If you want to grow (and keep) a team of happy and productive stylists or therapists… then listen to the episode below! Don’t forget to grab a copy of my $10k Stack ™ strategy below to complete during this episode!

Here are three reasons why you should listen to the full episode:

Discover how to grow (and keep) a team of happy and productive stylists or therapists
A step-by-step walkthrough of my $10k Strategy resource
Uncover the 4 things I believe every owner should implement if they want their team to make sales.

$10k Stack Strategy ™

CLICK HERE to grab a copy

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

What I Wish I Knew Before Opening a Second Salon

Fri, 29 Jul 2022 09:00:00 +1300

Are you making the right decision? You’ve finally nailed the perfect recipe for a great team, loyal clients, and systems and processes that make your life as the Salon Owner easier, so now you’re thinking “what next?”. The creative entrepreneur inside of you is left wanting more (hello shiny objects!) which for a lot of Salon Owners, including myself, can lead to us doing crazy things like opening a second Salon. After all, surely it’s just taking what you have working already and multiplying it all by two, right? Well, it’s actually not always that simple… I want to introduce you to the lovely Shelby Tarleton, owner of Pink Lady Lash in Austin Texas, and Host of “Lash Boss Radio”. Shelby is a mother and a successful business owner, and has had experience opening a second salon of her own. This episode is going to uncover all the myths around whether you should open a second location, plus reveal the 1 thing that nobody tells you about running two Salons at the same time… Keep listening to meet the lovely Shelby!

Here are three reasons why you should listen to the full episode:

Discover the 1 hard truth about opening a second salon
Learn expert advice for if you are starting a new business venture
How to run a successful salon with a thriving team and award-winning culture

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to the Four Hour Work Week CLICK HERE to check out Lash Boss Radio Podcast CLICK HERE to follow Shelby on Instagram

Creating Healthy Boundaries to Stop People Pleasing

Fri, 22 Jul 2022 09:00:00 +1300

Do you find yourself saying YES to things that you would rather be saying NO to? I used to be guilty of this myself. That’s right, I’m a recovering YES-aholic! Like, it’s a fact… As salon owners and creative entrepreneurs (and women in particular), we try to do it all. In fact, we overdo it more than we’d care to admit. Often without even realising, we spend so much of our energy trying to please everyone, saying yes to everything that comes our way, and constantly putting ourselves last to ensure our teams, our partners, and our family are happy. But what does this leave us with? Not the feeling of success and fulfillment that we’d hoped for, but actually the feeling of burnout and exhaustion. And what good can come from you feeling like this? So it’s time we ditch this endless cycle we’ve managed to get ourselves stuck in, and create a healthier, more sustainable lifestyle, so we can continue to reach success in our salons. That’s why I want to introduce Sonya Stattmann - a business and leadership coach and host of the podcast “Women in the Business Arena”. Sonya is going to share her tried-and-tested strategies for how to stop the monster of comparison and avoid burnout and overwhelm.

Here are three reasons why you should listen to the full episode:

Learn how to start saying no to things that you don’t want to do
Discover how to overcome burnout and overwhelm with 3 simple strategies
How to conserve your energy in different parts of your life to focus on the things that matter

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Brené Brown on Audible CLICK HERE to listen to “Women in the Business Arena” CLICK HERE to follow Sonya on Instagram CLICK HERE to check out Sonya’s Website

What You ACTUALLY Need to Be Posting On Social Media

Fri, 15 Jul 2022 09:00:00 +1300

Do you find it tricky to keep up with social media? You know you have to do it, but you often don’t have the time, nor the energy to really put effort into it and prioritise it. As a result, you can end up posting the bare minimum just to keep things ‘ticking along’. Hair transformation photo after hair transformation photo, before and afters of your team’s latest blonde transformation… you know the one! After all, it’s just taking one more thing off your busy to-do list. And honestly, kudos to you for getting it done when you can. But the problem with doing this all the time is that: You end up posting the same thing as everyone else. Every Salon does a full head of highlights, and every Salon has great before and afters. So what sets you apart? And you might think it’s the great work you do, and that’s definitely part of it, but there’s more to social media than posting about how good your clients look! Social Media in today’s climate is so overpopulated, so you need to find a simple way to set your salon apart from the rest. Hint: it’s more simple than you think. In this episode of the podcast, I want to introduce you to Braeley Davies, Marketing Manager and social media guru here at Salon Owners Collective. Braeley has joined me on the podcast to share with you the 3 game-changing strategies that every salon owner should be using when posting on social media if you want to set yourself apart online AND most importantly, grow your client base through social media. Keep listening to hear the incredible marketing strategies that Braeley has up her sleeve….

Here are three reasons why you should listen to the full episode:

Discover how to set your Salon apart from other Salons on social media
Learn marketing strategies that actually help your business grow
How to create a marketing plan and stay consistent with posting

Here are three reasons why you should listen to the full episode:

Discover how to save time and money with your inventory and stock.
Learn how to get your team on board (AND LOVE) with a new system.
Find out what Colour Bar Manager can do for the growth of your Salon.

Inner Salon CEO Snapshot

CLICK HERE to get your hands on it

Let's chat…

I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!

Resources:

CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Delivering Happiness CLICK HERE to follow Janine on Instagram CLICK HERE to check out Colour Bar Manager