<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/shiftingears/" rel="self" type="application/rss+xml"/><title><![CDATA[Shifting Ears]]></title><podcast:guid>1b7de804-641a-5505-a6c4-0a634d6ad740</podcast:guid><lastBuildDate>Fri, 17 Jan 2025 19:40:13 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[Copyright 2025 Valley Metro]]></copyright><managingEditor>Valley Metro</managingEditor><itunes:summary><![CDATA[Shifting Ears is a podcast about all things Valley Metro. From stories about the people who make the agency run, to major news from the transit industry, we’re taking you along for the ride. Join hosts Juliana Vasquez-Keating and Ricardo Tejada as they share information about upcoming events, interviews with employees, updates on Maricopa County transportation and more.]]></itunes:summary><image><url>https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg</url><title>Shifting Ears</title><link><![CDATA[https://shiftingears.captivate.fm]]></link></image><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><itunes:owner><itunes:name>Valley Metro</itunes:name></itunes:owner><itunes:author>Valley Metro</itunes:author><description>Shifting Ears is a podcast about all things Valley Metro. From stories about the people who make the agency run, to major news from the transit industry, we’re taking you along for the ride. Join hosts Juliana Vasquez-Keating and Ricardo Tejada as they share information about upcoming events, interviews with employees, updates on Maricopa County transportation and more.</description><link>https://shiftingears.captivate.fm</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:subtitle><![CDATA[Connecting you to the people, places and projects that make us Valley Metro.]]></itunes:subtitle><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Society &amp; Culture"><itunes:category text="Places &amp; Travel"/></itunes:category><itunes:category text="News"><itunes:category text="News Commentary"/></itunes:category><itunes:category text="Government"></itunes:category><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>60. Pointing us in the right direction</title><itunes:title>Pointing us in the right direction</itunes:title><description><![CDATA[<p>As we transition into a two-line system next year, Valley Metro is working to find the right signs to point our riders to their destination. Our hosts speak with Marketing Program Coordinator Alex Kinkopf about how he worked to test out future signage and what he learned from it.</p>]]></description><content:encoded><![CDATA[<p>As we transition into a two-line system next year, Valley Metro is working to find the right signs to point our riders to their destination. Our hosts speak with Marketing Program Coordinator Alex Kinkopf about how he worked to test out future signage and what he learned from it.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/60-pointing-us-in-the-right-direction]]></link><guid isPermaLink="false">17b971a4-9de6-4ea4-96e2-74f540da68ad</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 08 Oct 2024 07:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/afd196ee-982f-4815-9da6-ed20ff65ac07/SE060-Pointing-us-in-the-right-direction.mp3" length="18089318" type="audio/mpeg"/><itunes:duration>18:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>60</itunes:episode><podcast:episode>60</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>59. Charting the course for Valley Metro</title><itunes:title>Charting the course for Valley Metro</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears hosts Juliana and Ricky are looking ahead to the future of Valley Metro. They speak with Chief Administrative Officer Jim Hillyard about our 5-year strategic plan and how everyone will have a role in it. </p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears hosts Juliana and Ricky are looking ahead to the future of Valley Metro. They speak with Chief Administrative Officer Jim Hillyard about our 5-year strategic plan and how everyone will have a role in it. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/charting-the-course-for-valley-metro]]></link><guid isPermaLink="false">7fa84495-8cc1-4dfa-85d9-611aa8c2d645</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 06 Sep 2024 05:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/e8a720f6-9a20-416e-bd39-53822f35e07c/Charting-the-course-for-Valley-Metro.mp3" length="15025722" type="audio/mpeg"/><itunes:duration>15:39</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>59</itunes:episode><podcast:episode>59</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>58. Powering up our technicians</title><itunes:title>Powering up our technicians</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky learn all about the technical side of our light rail system from our experts, technical trainers Joe Scholz and Joe Hernandez. They explain all about the many systems they oversee and how they train our employees. </p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky learn all about the technical side of our light rail system from our experts, technical trainers Joe Scholz and Joe Hernandez. They explain all about the many systems they oversee and how they train our employees. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/58-powering-up-our-technicians]]></link><guid isPermaLink="false">d238f54b-724e-4c0a-887d-565312f4cc56</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 09 Aug 2024 06:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/0cd54651-f18d-43cd-b1a7-b5ce67450db0/SE058-Powering-up-our-technicians.mp3" length="17662164" type="audio/mpeg"/><itunes:duration>18:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>58</itunes:episode><podcast:episode>58</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>57. Heat relief heroes</title><itunes:title>57. Heat relief heroes</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky are spotlighting the Customer Experience Coordinators’ Hydration Station program. Learn how they find the best spots to bring heat relief to our riders and how they are able to have fun despite the triple-digit heat.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky are spotlighting the Customer Experience Coordinators’ Hydration Station program. Learn how they find the best spots to bring heat relief to our riders and how they are able to have fun despite the triple-digit heat.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/57-heat-relief-heroes]]></link><guid isPermaLink="false">a13f98de-794d-4ab5-8a34-8ccbeb0372d0</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Mon, 08 Jul 2024 04:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/41fe7423-3c4d-4c29-8f7a-041c88d67ed2/SE057-Heat-relief-heroes.mp3" length="30371467" type="audio/mpeg"/><itunes:duration>15:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>57</itunes:episode><podcast:episode>57</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>56. Know Your Metro: Finance &amp; Procurement</title><itunes:title>Know Your Metro: Finance &amp; Procurement</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky take a deep dive into the Finance and</p><p>Procurement division. They talk with Manager of Budget and Operations Financial Controls Tyler Olson and Director of Contracting and Procurement Jonathan Thatcher to discuss the budget creation process and the steps involved in purchasing a train.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky take a deep dive into the Finance and</p><p>Procurement division. They talk with Manager of Budget and Operations Financial Controls Tyler Olson and Director of Contracting and Procurement Jonathan Thatcher to discuss the budget creation process and the steps involved in purchasing a train.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/56-know-your-metro-finance-procurement]]></link><guid isPermaLink="false">57ba8148-9247-4575-9a01-de9be2bd4f1e</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 12 Jun 2024 05:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/78c2eb12-52d1-449c-be56-ee24a5bf0788/SE056-F-P.mp3" length="44684897" type="audio/mpeg"/><itunes:duration>23:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>56</itunes:episode><podcast:episode>56</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>55. Collaboration to the VMAX!</title><itunes:title>Collaboration to the VMAX!</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky showcase Valley Metro’s newest program “VMAX.” Learn how it started from Manager of Learning and Organizational Development, Julie Landspurg and Director of Communications and Strategic Initiatives, Hillary Foose. Then hear from Valley Metro employees who were among the first participants. </p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricky showcase Valley Metro’s newest program “VMAX.” Learn how it started from Manager of Learning and Organizational Development, Julie Landspurg and Director of Communications and Strategic Initiatives, Hillary Foose. Then hear from Valley Metro employees who were among the first participants. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/55-collaboration-to-the-vmax]]></link><guid isPermaLink="false">628b868d-32b0-49ad-8e22-417a542ae939</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Mon, 13 May 2024 07:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/99684959-b7f3-4f7f-9f6a-a728cf247b92/SE055-VMAX.mp3" length="29092511" type="audio/mpeg"/><itunes:duration>30:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>55</itunes:episode><podcast:episode>55</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>54. Wellness at Work</title><itunes:title>Wellness at Work</itunes:title><description><![CDATA[<p>Staying healthy while working! In this episode, hosts Juliana and Ricky talk with Tammie Whitfield and Linda Raben from Human Resources about the benefits of the agency’s Health and Wellness program and how you can participate.</p>]]></description><content:encoded><![CDATA[<p>Staying healthy while working! In this episode, hosts Juliana and Ricky talk with Tammie Whitfield and Linda Raben from Human Resources about the benefits of the agency’s Health and Wellness program and how you can participate.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/54-wellness-at-work]]></link><guid isPermaLink="false">f5b5ffa9-d0cb-4428-a87c-186bcb92df42</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 05 Apr 2024 06:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/0b943f3c-d338-4d3b-9df9-fc8b17ef0f82/SE054-Wellness-at-Work.mp3" length="18108126" type="audio/mpeg"/><itunes:duration>18:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>54</itunes:episode><podcast:episode>54</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>53. San Fran man with a plan</title><itunes:title>San Fran man with a plan</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricard chat with one of the newest members of the Operations team. Deputy Chief of Rail Operations Chris Ramirez talks about his plans to increase collaboration between Bus and Rail as well as how he’s enjoying his time in Arizona so far.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Juliana and Ricard chat with one of the newest members of the Operations team. Deputy Chief of Rail Operations Chris Ramirez talks about his plans to increase collaboration between Bus and Rail as well as how he’s enjoying his time in Arizona so far.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/53-san-fran-man-with-a-plan]]></link><guid isPermaLink="false">45154661-ed55-4e92-bee5-f9f56e36927a</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 05 Mar 2024 05:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/f8721bf4-1fdb-4d85-911c-e1c120900e16/SE053-Chris-Ramierez.mp3" length="12734425" type="audio/mpeg"/><itunes:duration>13:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>53</itunes:episode><podcast:episode>53</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>52. Teaming up for a safer system</title><itunes:title>Teaming up for a safer system</itunes:title><description><![CDATA[<p>This episode of Shifting Ears is fire! <strong>🔥 </strong>Our hosts Juliana and Brittany talk with Emergency Manager Jon Dootson and Captain Rob McDade from the Phoenix Fire Department to learn how Valley Metro and Phoenix Fire worked together for a joint safety exercise over the I-17 rail bridge. </p>]]></description><content:encoded><![CDATA[<p>This episode of Shifting Ears is fire! <strong>🔥 </strong>Our hosts Juliana and Brittany talk with Emergency Manager Jon Dootson and Captain Rob McDade from the Phoenix Fire Department to learn how Valley Metro and Phoenix Fire worked together for a joint safety exercise over the I-17 rail bridge. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/52-teaming-up-for-a-safer-system]]></link><guid isPermaLink="false">acd075ab-216f-4271-a5b1-566f70d9fb4a</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 09 Feb 2024 11:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/cbb0da29-bf93-4f7d-97cf-98cb57ba82ab/SE052-Bridge-Fire-Test.mp3" length="25527320" type="audio/mpeg"/><itunes:duration>26:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>52</itunes:episode><podcast:episode>52</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>51. The race to a great transition</title><itunes:title>The race to a great transition</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Brittany and Juliana do a deep dive into the once in a</p><p>decade transition of bus contractors. First, they speak with Dave Todd of Keolis North America to learn more about the new operations contractor. Then, they sit down with Deputy Chief of Bus and Paratransit Operations Tom Young, who explains all the hard work that goes into this transition.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Brittany and Juliana do a deep dive into the once in a</p><p>decade transition of bus contractors. First, they speak with Dave Todd of Keolis North America to learn more about the new operations contractor. Then, they sit down with Deputy Chief of Bus and Paratransit Operations Tom Young, who explains all the hard work that goes into this transition.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/51-the-race-to-a-great-transition]]></link><guid isPermaLink="false">55115a1a-ff21-47d1-aec9-ce259221846b</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 08 Dec 2023 08:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/94a7efbe-f7b3-49e7-8d70-494d3ce6955b/SE051-Keolis-Transition.mp3" length="23409102" type="audio/mpeg"/><itunes:duration>24:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>51</itunes:episode><podcast:episode>51</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>50. Hidden Heroes</title><itunes:title>Hidden Heroes</itunes:title><description><![CDATA[<p>For the milestone 50th episode, hosts Brittany and Juliana are highlighting heroes from across Valley Metro. Learn about their quick thinking and how they jumped into action during emergency situations to keep our riders safe and even save lives.</p>]]></description><content:encoded><![CDATA[<p>For the milestone 50th episode, hosts Brittany and Juliana are highlighting heroes from across Valley Metro. Learn about their quick thinking and how they jumped into action during emergency situations to keep our riders safe and even save lives.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/50-hidden-heroes]]></link><guid isPermaLink="false">87a467f5-c49c-40db-9d8e-64c29005e602</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 03 Nov 2023 06:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/488b3dd7-abe7-47b5-ac9c-551c21cba84a/SE050-Heroes.mp3" length="21447620" type="audio/mpeg"/><itunes:duration>22:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>50</itunes:episode><podcast:episode>50</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>49.  A Dynamic Duo: getting to know the CTO and CMO</title><itunes:title>A Dynamic Duo: getting to know the CTO and CMO</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Brittany and Juliana sit down with two of our newest executives, Chief Transportation Officer Michael Pal and Chief Maintenance Officer Darren Curry. Learn about their plans for Valley Metro and how they’re enjoying their time in Arizona so far. </p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Brittany and Juliana sit down with two of our newest executives, Chief Transportation Officer Michael Pal and Chief Maintenance Officer Darren Curry. Learn about their plans for Valley Metro and how they’re enjoying their time in Arizona so far. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/49-]]></link><guid isPermaLink="false">fb8399ec-67f7-4f4c-8b54-125fb4f0731c</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 06 Oct 2023 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/baf8c40e-74c1-4e95-8dc9-d6372c830fd4/SE049-Curry-and-Pal.mp3" length="49313428" type="audio/mpeg"/><itunes:duration>25:41</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>49</itunes:episode><podcast:episode>49</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>48. Checking in with the CEO</title><itunes:title>Checking in with the CEO</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, hosts Brittany and Juliana sit down with CEO Jessica Mefford-Miller to talk about her work since joining Valley Metro more than a year ago. Learn more about how she’s settling into the role and Arizona. Plus, what to look forward to in the future.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, hosts Brittany and Juliana sit down with CEO Jessica Mefford-Miller to talk about her work since joining Valley Metro more than a year ago. Learn more about how she’s settling into the role and Arizona. Plus, what to look forward to in the future.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/48-checking-in-with-the-ceo]]></link><guid isPermaLink="false">710c1fad-33b0-4f01-b3cc-64afc36163a6</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 06 Sep 2023 07:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/423159cc-594a-478c-be93-373fadb12522/SE048-One-year-with-JMM.mp3" length="29952728" type="audio/mpeg"/><itunes:duration>15:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>48</itunes:episode><podcast:episode>48</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>47. Hail to the Chief of Staff</title><itunes:title>Hail to the Chief of Staff</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, we are introducing our new cohost Juliana Vasquez-Keating! Our hosts also sit down with the new Chief of Staff Melissa Boyles to learn why she decided to make a return trip to Valley Metro.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, we are introducing our new cohost Juliana Vasquez-Keating! Our hosts also sit down with the new Chief of Staff Melissa Boyles to learn why she decided to make a return trip to Valley Metro.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/47-hail-to-the-chief-of-staff]]></link><guid isPermaLink="false">902c2b6a-4eb5-469e-a62d-dd6c4185c57e</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 09 Aug 2023 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/e7fd23b1-752a-4196-8d24-efa5b10e75a3/SE047-Draft-3.mp3" length="29764642" type="audio/mpeg"/><itunes:duration>15:30</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>47</itunes:episode><podcast:episode>47</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>46. Know Your Metro: Safety</title><itunes:title>Know Your Metro: Safety</itunes:title><description><![CDATA[<p>Safety first! In this installment of our Know Your Metro series, hosts Brittany and Ricardo talk with Kenneth Debow, Manager of Transit Safety, about the department’s latest campaign. Learn how SSQA is promoting safety both at work and at home.</p>]]></description><content:encoded><![CDATA[<p>Safety first! In this installment of our Know Your Metro series, hosts Brittany and Ricardo talk with Kenneth Debow, Manager of Transit Safety, about the department’s latest campaign. Learn how SSQA is promoting safety both at work and at home.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/46-know-your-metro-safety]]></link><guid isPermaLink="false">63f29740-3d0b-4ed4-ad63-4295fa94856c</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 05 Jul 2023 05:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/6942aab5-2dae-4acc-aba7-9d00b18fc5cc/SE046-Safety.mp3" length="37078921" type="audio/mpeg"/><itunes:duration>19:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>46</itunes:episode><podcast:episode>46</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>45. The Benefits of Benefits</title><itunes:title>The Benefits of Benefits</itunes:title><description><![CDATA[<p>Check and update your health benefits by June 15! Learn more about the benefits process and what’s changed as hosts Brittany and Peter speak with Manager of Human Resources Support Services Tammie Whitfield for this episode of Shifting Ears. </p>]]></description><content:encoded><![CDATA[<p>Check and update your health benefits by June 15! Learn more about the benefits process and what’s changed as hosts Brittany and Peter speak with Manager of Human Resources Support Services Tammie Whitfield for this episode of Shifting Ears. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/45-the-benefits-of-benefits]]></link><guid isPermaLink="false">d20ef48d-2db1-4c5f-ba70-82e43d928c41</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 07 Jun 2023 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/9b423b1b-b597-4590-83ee-ff5e92981973/SE045-Benefits.mp3" length="28214846" type="audio/mpeg"/><itunes:duration>14:42</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>45</itunes:episode><podcast:episode>45</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>44. Know Your Metro: Training and Development</title><itunes:title>Know Your Metro: Training and Development</itunes:title><description><![CDATA[<p>On the second installment of our Know Your Metro series, hosts Brittany and Alex sit down with Julie Landspurg, the Manager of Learning &amp; Organizational Development, to learn about professional development opportunities through Valley Metro. With over 1500 amazing training courses, hear how they can help you in more ways than you think.</p>]]></description><content:encoded><![CDATA[<p>On the second installment of our Know Your Metro series, hosts Brittany and Alex sit down with Julie Landspurg, the Manager of Learning &amp; Organizational Development, to learn about professional development opportunities through Valley Metro. With over 1500 amazing training courses, hear how they can help you in more ways than you think.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/044-training-and-development]]></link><guid isPermaLink="false">ee659ee8-400c-4323-9fc9-15b418df6562</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 05 May 2023 08:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/7efcfbd9-c68c-481f-b6d3-6fb723aed303/SE044-KYM-Training.mp3" length="37363975" type="audio/mpeg"/><itunes:duration>19:28</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>44</itunes:episode><podcast:episode>44</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>43. Know Your Metro: The MOW</title><itunes:title>Know Your Metro: The MOW</itunes:title><description><![CDATA[<p>It’s the episode everyone will be buzzing about! Shifting Ears is kicking off a new series, “Know Your Metro,” with a spotlight on the MOW. Hosts Brittany and Madeleine interview Maintenance of Way Manager Rick White and Facilities Maintenance Manager Derek Brodeur about the history of their departments and the challenges they face every day. </p>]]></description><content:encoded><![CDATA[<p>It’s the episode everyone will be buzzing about! Shifting Ears is kicking off a new series, “Know Your Metro,” with a spotlight on the MOW. Hosts Brittany and Madeleine interview Maintenance of Way Manager Rick White and Facilities Maintenance Manager Derek Brodeur about the history of their departments and the challenges they face every day. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/043-mow]]></link><guid isPermaLink="false">616eba1d-61bf-482d-8166-b1ad3346cfcb</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 07 Apr 2023 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/7f3f32da-59e1-4db4-9257-e1f731adc7a7/SE043-MOW.mp3" length="50139307" type="audio/mpeg"/><itunes:duration>26:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>43</itunes:episode><podcast:episode>43</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>42. Transportation touchdown: Valley Metro and the Big Game</title><itunes:title>Transportation touchdown: Valley Metro and the Big Game</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, host Brittany Hoffman and guest host Peter Corkery are celebrating Valley Metro’s Super Bowl win! Our hosts speak with Community Relations Program Coordinator Shannon Benson about her role leading the volunteer effort. Then, they share some memorable moments from Super Bowl weekend from our volunteers.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, host Brittany Hoffman and guest host Peter Corkery are celebrating Valley Metro’s Super Bowl win! Our hosts speak with Community Relations Program Coordinator Shannon Benson about her role leading the volunteer effort. Then, they share some memorable moments from Super Bowl weekend from our volunteers.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/42-transportation-touchdown-valley-metro-and-the-big-game]]></link><guid isPermaLink="false">056ef5da-4785-46b3-a362-e06254ed2ed6</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 10 Mar 2023 06:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/98d10eb5-c00a-4f7f-872d-964592e1ea86/SE042-Super-Bowl-Stars.mp3" length="25706260" type="audio/mpeg"/><itunes:duration>13:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>42</itunes:episode><podcast:episode>42</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>41. The Valley Metro time warp</title><itunes:title>The Valley Metro time warp</itunes:title><description><![CDATA[<p>In this episode of Shifting Ears, Brittany and Madeline are taking a trip through Valley Metro history! Our hosts learn about the start of the agency and other events through the eyes of four employees who recently received milestone awards.</p>]]></description><content:encoded><![CDATA[<p>In this episode of Shifting Ears, Brittany and Madeline are taking a trip through Valley Metro history! Our hosts learn about the start of the agency and other events through the eyes of four employees who recently received milestone awards.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/41-time-warp]]></link><guid isPermaLink="false">7f6160cd-02bc-40a8-b348-9d3e998e2892</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 17 Feb 2023 06:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/f931d8e6-9dff-4877-ad57-c8dfb74c0a6d/SE041-Time-Warp.mp3" length="48706559" type="audio/mpeg"/><itunes:duration>25:22</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>41</itunes:episode><podcast:episode>41</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>40. Our big plans for the big game</title><itunes:title>Our big plans for the big game</itunes:title><description><![CDATA[<p>We’re one month away from Super Bowl LVII! Valley Metro is working hard to get everything ready for the big game. In this episode, Brittany and Maddie talk to Adrian Ruiz, Director of Safety and Security, about how we keep everyone safe during the big event. Then, they speak with Hillary Foose, Director of Communications and Strategic Initiatives, about preparing the system for new riders and how you can help out during all the festivities.</p>]]></description><content:encoded><![CDATA[<p>We’re one month away from Super Bowl LVII! Valley Metro is working hard to get everything ready for the big game. In this episode, Brittany and Maddie talk to Adrian Ruiz, Director of Safety and Security, about how we keep everyone safe during the big event. Then, they speak with Hillary Foose, Director of Communications and Strategic Initiatives, about preparing the system for new riders and how you can help out during all the festivities.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/40-the-big-game]]></link><guid isPermaLink="false">be4e6d2b-230a-4910-a247-ef3450f31b59</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 06 Jan 2023 06:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/f4c94318-3f12-4aff-83e5-dccdd9e17b9a/SE040.mp3" length="42035100" type="audio/mpeg"/><itunes:duration>21:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>40</itunes:episode><podcast:episode>40</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>39. What did we do in 2022?</title><itunes:title>What did we do in 2022?</itunes:title><description><![CDATA[<p>As 2022 comes to a close, hosts Brittany and Maddie highlight the major milestones Valley Metro reached throughout the year. Plus, CEO Jessica Mefford-Miller has a special message for employees about what to look forward to in the new year.</p>]]></description><content:encoded><![CDATA[<p>As 2022 comes to a close, hosts Brittany and Maddie highlight the major milestones Valley Metro reached throughout the year. Plus, CEO Jessica Mefford-Miller has a special message for employees about what to look forward to in the new year.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/39-what-did-we-do-in-2022]]></link><guid isPermaLink="false">6bd2e842-9632-449a-8693-4b4365de498e</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 09 Dec 2022 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/171df2a3-8026-4d88-a4ab-090d596cc34b/SE039-What-did-we-do-in-2022.mp3" length="35293415" type="audio/mpeg"/><itunes:duration>18:23</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>39</itunes:episode><podcast:episode>39</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>38. We salute Valley Metro Vets</title><itunes:title>We salute Valley Metro Vets</itunes:title><description><![CDATA[<p>For this Veterans Day episode, Brittany and Maddie talk with LRV Maintenance Tech Paul Santana about how his work in the military helps him in his day-to-day job. Then, our hosts give a special shout out to our veterans who work across Valley Metro.</p>]]></description><content:encoded><![CDATA[<p>For this Veterans Day episode, Brittany and Maddie talk with LRV Maintenance Tech Paul Santana about how his work in the military helps him in his day-to-day job. Then, our hosts give a special shout out to our veterans who work across Valley Metro.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/38-we-salute-valley-metro-vets]]></link><guid isPermaLink="false">eae55f2f-2cf0-4f33-89a6-c01c8fa31647</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 04 Nov 2022 06:45:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/d61c2e1b-5e87-47dd-b984-3fe8e7346be3/SE038-20-20Valley-20Metro-27s-20Veterans-20v3.mp3" length="23808738" type="audio/mpeg"/><itunes:duration>12:24</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>38</itunes:episode><podcast:episode>38</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>37. The Future of Fare</title><itunes:title>The Future of Fare</itunes:title><description><![CDATA[<p>Mobile fare is coming soon! In this episode, Brittany and Madeline talk with Marketing Program Coordinator Dane Ryals about the future of the Valley Metro App and how you can help test the new fare system.</p>]]></description><content:encoded><![CDATA[<p>Mobile fare is coming soon! In this episode, Brittany and Madeline talk with Marketing Program Coordinator Dane Ryals about the future of the Valley Metro App and how you can help test the new fare system.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/37-the-future-of-fare]]></link><guid isPermaLink="false">b3ba6463-11f4-47a9-ad8a-bdec7b0e3c1f</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 07 Oct 2022 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/73434d3d-c677-4005-aa7e-cd23cdb204e2/SE037-20-20Draft-202.mp3" length="33699498" type="audio/mpeg"/><itunes:duration>17:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>37</itunes:episode><podcast:episode>37</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>36. Interns: Valley Metro&apos;s rising stars</title><itunes:title>Interns: Valley Metro&apos;s rising stars</itunes:title><description><![CDATA[<p>Our internship program helps foster a greater appreciation of public transportation in students while creating the next generation of Valley Metro employees. In this episode, Madeline and Brittany talk with five interns about their experiences in the program and what advice they’d give to new interns. </p>]]></description><content:encoded><![CDATA[<p>Our internship program helps foster a greater appreciation of public transportation in students while creating the next generation of Valley Metro employees. In this episode, Madeline and Brittany talk with five interns about their experiences in the program and what advice they’d give to new interns. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/36-interns-valley-metros-rising-stars]]></link><guid isPermaLink="false">14a35c55-cd27-4697-aefd-622d4b357cab</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 06 Sep 2022 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/caaafd7e-a784-4e2c-86c0-d41a31692fbe/SE036-20-20Draft-203.mp3" length="30519492" type="audio/mpeg"/><itunes:duration>15:54</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>36</itunes:episode><podcast:episode>36</podcast:episode><itunes:summary>Our internship program helps foster a greater appreciation of public transportation in students while creating the next generation of Valley Metro employees. In this episode, Madeline and Brittany talk with five interns about their experiences in the program and what advice they’d give to new interns.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>35. Dig this! Learning about Arizona&apos;s past</title><itunes:title>Dig this! Learning about Arizona&apos;s past</itunes:title><description><![CDATA[<p>There are a lot of major archeological sites in the Valley, but what does archeology have to do with Valley Metro? Grab your Indiana Jones hat and dig in as Brittany and Madeline talk with Valley Metro Deputy Director of Capital Planning Robert Forrest about how Valley Metro projects reveal a lot about Arizona's past. </p><p>Stick around for the entire episode for the chance to win a prize!</p><p><br></p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org.</p>]]></description><content:encoded><![CDATA[<p>There are a lot of major archeological sites in the Valley, but what does archeology have to do with Valley Metro? Grab your Indiana Jones hat and dig in as Brittany and Madeline talk with Valley Metro Deputy Director of Capital Planning Robert Forrest about how Valley Metro projects reveal a lot about Arizona's past. </p><p>Stick around for the entire episode for the chance to win a prize!</p><p><br></p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/35-dig-this-learning-about-arizonas-past]]></link><guid isPermaLink="false">8791f208-01ce-41b1-8ec8-3d5d73368e47</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 05 Aug 2022 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/443469c0-2510-4d64-8948-130a24e428b5/SE035-20Draft-204.mp3" length="43435292" type="audio/mpeg"/><itunes:duration>22:37</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>35</itunes:episode><podcast:episode>35</podcast:episode><itunes:summary>Grab your Indiana Jones hat and dig in as Brittany and Madeline talk with Valley Metro Deputy Director of Capital Planning Robert Forrest about how Valley Metro projects reveal a lot about Arizona&apos;s past.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>34. The coolest rides in town</title><itunes:title>The coolest rides in town</itunes:title><description><![CDATA[<p>Temperatures can reach triple-digits during Arizona summers, but not in Valley Metro vehicles. That’s because we believe air conditioning is a necessity, not a privilege. Listen in as Brittany and Madeline sit with Valley Metro’s Bus Operations Manager Joey Templeton and Maintenance Supervisor Timothy Valenzuela to find out how we keep our vehicles cool and comfortable. </p><p>Stick around for the entire episode for the chance to win a prize!</p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p>]]></description><content:encoded><![CDATA[<p>Temperatures can reach triple-digits during Arizona summers, but not in Valley Metro vehicles. That’s because we believe air conditioning is a necessity, not a privilege. Listen in as Brittany and Madeline sit with Valley Metro’s Bus Operations Manager Joey Templeton and Maintenance Supervisor Timothy Valenzuela to find out how we keep our vehicles cool and comfortable. </p><p>Stick around for the entire episode for the chance to win a prize!</p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/034-the-coolest-rides-in-town]]></link><guid isPermaLink="false">6a29e0df-7809-40d7-953a-faec9ae4d32f</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 01 Jul 2022 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/d0e693cf-bbd0-4ffe-b292-8c7f717ae21b/SE034-20Draft-20V3.mp3" length="49476735" type="audio/mpeg"/><itunes:duration>25:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>34</itunes:episode><podcast:episode>34</podcast:episode><itunes:summary>Listen in as Brittany and Madeline sit with Valley Metro’s Bus Operations Manager Joey Templeton and Maintenance Supervisor Timothy Valenzuela to find out how we keep our vehicles cool and comfortable.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>33. Quality of Life Study</title><itunes:title>Quality of Life Study</itunes:title><description><![CDATA[<p>You don’t have to be a transit rider to experience all the benefits of public transportation. Join Brittany and Madeline as they speak with Valley Metro transportation planners Marty Ziech and Peter Valenzuela about the Quality of Life study and get a snapshot of how Valley Metro impacts lives in Maricopa County.</p><p>&nbsp;Visit <a href="https://www.valleymetro.org/quality-of-life" rel="noopener noreferrer" target="_blank">valleymetro.org/quality-of-life</a> to see the results of the Quality of Life study.</p><p>Stick around for the entire episode for the chance to win a prize!</p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p>]]></description><content:encoded><![CDATA[<p>You don’t have to be a transit rider to experience all the benefits of public transportation. Join Brittany and Madeline as they speak with Valley Metro transportation planners Marty Ziech and Peter Valenzuela about the Quality of Life study and get a snapshot of how Valley Metro impacts lives in Maricopa County.</p><p>&nbsp;Visit <a href="https://www.valleymetro.org/quality-of-life" rel="noopener noreferrer" target="_blank">valleymetro.org/quality-of-life</a> to see the results of the Quality of Life study.</p><p>Stick around for the entire episode for the chance to win a prize!</p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/33-qualityoflife-study]]></link><guid isPermaLink="false">c4b9a3a2-7a77-4782-b0ab-a9f8535c6bbf</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 07 Jun 2022 07:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/6cae3c72-bc13-4dee-abda-723b3bdfd9e0/SE-20QOL-20draft-203.mp3" length="49832528" type="audio/mpeg"/><itunes:duration>25:57</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>33</itunes:episode><podcast:episode>33</podcast:episode><itunes:summary>Join Brittany and Madeline as they speak with Valley Metro transportation planners Marty Ziech and Peter Valenzuela about the Quality of Life study and get a snapshot of how Valley Metro impacts lives in Maricopa County.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>32. Meet the new CEO</title><itunes:title>Meet the new CEO</itunes:title><description><![CDATA[<p>Jessica Mefford-Miller, Valley Metro's new CEO, sits down with Brittany and Madeline to outline her vision for the future, what drew her to the Valley of the Sun, and how she approaches managing one of the largest transit systems in the nation.</p><p>Stick around for the entire episode for the chance to win a prize!</p><p><br></p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org.</p><p><br></p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Jessica Mefford-Miller, Valley Metro's new CEO, sits down with Brittany and Madeline to outline her vision for the future, what drew her to the Valley of the Sun, and how she approaches managing one of the largest transit systems in the nation.</p><p>Stick around for the entire episode for the chance to win a prize!</p><p><br></p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org.</p><p><br></p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/032-meet-the-new-ceo]]></link><guid isPermaLink="false">77c8a523-61ab-4d2d-80ca-af35cc7855d0</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 13 May 2022 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/eb55e964-d277-4163-9eca-25c70ef52eba/SE032-20-20Meet-20the-20new-20CEO.mp3" length="40282188" type="audio/mpeg"/><itunes:duration>20:59</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>32</itunes:episode><podcast:episode>32</podcast:episode><itunes:summary>Jessica Mefford-Miller, Valley Metro&apos;s new CEO, sits down with Brittany and Madeline to outline her vision for the future, what drew her to the Valley of the Sun, and how she approaches managing one of the largest transit systems in the nation.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>31. Welcoming Riders Back</title><itunes:title>Welcoming Riders Back</itunes:title><description><![CDATA[<p>Gas prices are rising and so are the number of public transit users. Did you know that a 1-day pass is currently cheaper than a gallon of gas? Join Brittany and Madeline as they chat with Aaron Xavier, Senior Service Planner for Valley Metro, about all the trends impacting our ridership numbers. </p><p>And stick around for the entire episode for the chance to win a prize!</p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Gas prices are rising and so are the number of public transit users. Did you know that a 1-day pass is currently cheaper than a gallon of gas? Join Brittany and Madeline as they chat with Aaron Xavier, Senior Service Planner for Valley Metro, about all the trends impacting our ridership numbers. </p><p>And stick around for the entire episode for the chance to win a prize!</p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/031-welcoming-riders-back]]></link><guid isPermaLink="false">018e2ec7-2a51-4032-9af9-0318547fabd8</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 14 Apr 2022 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/b1a5636d-41fc-4a53-8336-6488d80a91df/SE031-20-20Ridership-20Recovery-20Draft-205.mp3" length="38608002" type="audio/mpeg"/><itunes:duration>20:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>31</itunes:episode><podcast:episode>31</podcast:episode><itunes:summary>Gas prices are rising and so are the number of public transit users. Did you know that a 1-day pass is currently cheaper than a gallon of gas? Join Brittany and Madeline as they chat with Aaron Xavier, Senior Service Planner for Valley Metro, about all the trends impacting our ridership numbers.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>30. Operating trains: Streetcar and Light Rail</title><itunes:title>Operating trains: Streetcar and Light Rail</itunes:title><description><![CDATA[<p>Operating a light rail or streetcar vehicle is much different than driving a car and takes a lot of training. Join Brittany and Madeline as they speak with James Mullins, a Rail Operations Instructor for Alternate Concepts, Inc. (ACI), about what goes into training new operators. </p><p>And stick around for the entire episode for the chance to win a prize! </p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Operating a light rail or streetcar vehicle is much different than driving a car and takes a lot of training. Join Brittany and Madeline as they speak with James Mullins, a Rail Operations Instructor for Alternate Concepts, Inc. (ACI), about what goes into training new operators. </p><p>And stick around for the entire episode for the chance to win a prize! </p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/030-operating-trains-streetcar-and-light-rail]]></link><guid isPermaLink="false">4be03425-3ac2-48c8-a2c0-2cf688cf7453</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 11 Mar 2022 08:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/4b3534fe-4d47-4f44-9593-2019467e0e1a/se030-operating-trains.mp3" length="19145973" type="audio/mpeg"/><itunes:duration>19:57</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>30</itunes:episode><podcast:episode>30</podcast:episode><itunes:summary>Operating a light rail or streetcar vehicle is much different than driving a car and takes a lot of training. Join Brittany and Madeline as they speak with James Mullins, a Rail Operations Instructor for Alternate Concepts, Inc. (ACI), about what goes into training new operators.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>29. Small Business Outreach</title><itunes:title>Small Business Outreach</itunes:title><description><![CDATA[<p>Part of the success of building light rail is getting to know your community. Join Brittany and Madeline as they speak with Gary Flunoy, Small Business Outreach Administrator, about how he connects with the community and helps Valley Metro connect small and large businesses during light rail construction. </p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Part of the success of building light rail is getting to know your community. Join Brittany and Madeline as they speak with Gary Flunoy, Small Business Outreach Administrator, about how he connects with the community and helps Valley Metro connect small and large businesses during light rail construction. </p><p>If you have ideas about a future episode of Shifting Ears, email them to <a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/029-small-business-outreach]]></link><guid isPermaLink="false">bc4e05fd-c05d-49af-834d-ec695c832099</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 10 Feb 2022 11:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/209ac3f4-b871-4d47-b6c8-a93adaf213af/se029-final-draft.mp3" length="38402365" type="audio/mpeg"/><itunes:duration>20:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>29</itunes:episode><podcast:episode>29</podcast:episode><itunes:summary>Join Brittany and Madeline as they speak with Gary Flunoy, Small Business Outreach Administrator, about how he connects with the community and helps Valley Metro connect small and large businesses during light rail construction.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>28. Shifting into our next gear: A discussion with Scott Smith</title><itunes:title>Shifting into our next gear: A discussion with Scott Smith</itunes:title><description><![CDATA[<p>At Valley Metro, we always think about the future and what's ahead. Start the new year off right by listening to Brittany and Madeline sit down with Chief Executive Officer Scott Smith to discuss all the exciting projects in store for Valley Metro in 2022. Plus, Scott discusses his soon-to-be retirement. </p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.&nbsp;</p><p>Thanks for riding with us!&nbsp;</p>]]></description><content:encoded><![CDATA[<p>At Valley Metro, we always think about the future and what's ahead. Start the new year off right by listening to Brittany and Madeline sit down with Chief Executive Officer Scott Smith to discuss all the exciting projects in store for Valley Metro in 2022. Plus, Scott discusses his soon-to-be retirement. </p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.&nbsp;</p><p>Thanks for riding with us!&nbsp;</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/028-shifting-into-our-next-gear-a-discussion-with-scott-smith-]]></link><guid isPermaLink="false">ac1841dd-82e8-4dc0-a796-1e07c88aef92</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 07 Jan 2022 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/d888a0bd-057c-4107-80cd-19ac4091b032/se028-shifting-into-our-next-gear-a-discussion-with-scott-smith.mp3" length="48617989" type="audio/mpeg"/><itunes:duration>25:19</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>28</itunes:episode><podcast:episode>28</podcast:episode><itunes:summary>Start the new year off right by listening to Brittany and Madeline sit down with Chief Executive Officer Scott Smith to discuss all the exciting projects in store for Valley Metro in 2022. Plus, Scott discusses his soon-to-be retirement.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>27. The 12 Accomplishments of Valley Metro</title><itunes:title>The 12 Accomplishments of Valley Metro</itunes:title><description><![CDATA[<p>As the year comes to a close Brittany and Peter countdown the top 12 accomplishments of Valley Metro in 2021. Plus we honor our fellow employees for their years of service. </p>]]></description><content:encoded><![CDATA[<p>As the year comes to a close Brittany and Peter countdown the top 12 accomplishments of Valley Metro in 2021. Plus we honor our fellow employees for their years of service. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/027-12-accomplishments]]></link><guid isPermaLink="false">6caa62d6-3464-45ad-8c07-1abede07d56c</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 15 Dec 2021 14:30:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/2c892241-1372-418b-9fb4-c56dab324566/se027.mp3" length="61674975" type="audio/mpeg"/><itunes:duration>32:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>27</itunes:episode><podcast:episode>27</podcast:episode><itunes:summary>As the year comes to a close Brittany and Peter countdown the top 12 accomplishments of Valley Metro in 2021. Plus we honor our fellow employees for their years of service.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>26. Drone Program</title><itunes:title>Drone Program</itunes:title><description><![CDATA[<p>This week Brittany and guest host Peter Valenzuela speak with Chief Information Officer Phil ‘Oz’ Ozlin about Valley Metro’s Drone program. Find out how we’re using drones to take the agency to new heights and learn how a farm boy from Virginia became the head of the IT department.</p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>This week Brittany and guest host Peter Valenzuela speak with Chief Information Officer Phil ‘Oz’ Ozlin about Valley Metro’s Drone program. Find out how we’re using drones to take the agency to new heights and learn how a farm boy from Virginia became the head of the IT department.</p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/026-drone-program]]></link><guid isPermaLink="false">52d2a31e-cea8-44e8-bafe-10f1735e709f</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 05 Nov 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/472e473b-177c-4c0a-90fa-48e0d811a571/se026-drone-program.mp3" length="57902887" type="audio/mpeg"/><itunes:duration>30:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>26</itunes:episode><podcast:episode>26</podcast:episode><itunes:summary>This week Brittany and guest host Peter Valenzuela speak with Chief Information Officer Phil ‘Oz’ Ozlin about Valley Metro’s Drone program.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>25. Share the Ride</title><itunes:title>Share the Ride</itunes:title><description><![CDATA[<p>Join Brittany and special guest-host Peter Valenzuela as they connect with Commute Solution’s Program Supervisor, Lillian Duarte, to discuss RideShare month. Find out how you can sign up and win prizes while helping the environment, saving time and money, and building new relationships.</p><p>For more information on RideShare Month, visit&nbsp;<a href="https://www.valleymetro.org/commute-solutions/rideshare-month" rel="noopener noreferrer" target="_blank">https://www.valleymetro.org/commute-solutions/rideshare-month</a>.</p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Join Brittany and special guest-host Peter Valenzuela as they connect with Commute Solution’s Program Supervisor, Lillian Duarte, to discuss RideShare month. Find out how you can sign up and win prizes while helping the environment, saving time and money, and building new relationships.</p><p>For more information on RideShare Month, visit&nbsp;<a href="https://www.valleymetro.org/commute-solutions/rideshare-month" rel="noopener noreferrer" target="_blank">https://www.valleymetro.org/commute-solutions/rideshare-month</a>.</p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/25-rideshare-month]]></link><guid isPermaLink="false">6550aec5-ed55-47d8-8cc9-eef8b29b154a</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 01 Oct 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/70e4abf0-de40-4084-a9bb-4465914d7f8d/se025-share-the-ride-draft-v3-final.mp3" length="68328848" type="audio/mpeg"/><itunes:duration>35:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>25</itunes:episode><podcast:episode>25</podcast:episode><itunes:summary>Brittany and Peter discuss RideShare month with Commute Solution’s Program Supervisor, Lillian Duarte.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>24. Planning the Future</title><itunes:title>Planning the Future</itunes:title><description><![CDATA[<p>Listen as Brittany sits down with special guest-host, Peter Valenzuela, and Valley Metro's new Director of Capital Development, Henry Ikwut-Ukwa. Henry brings decades of experience and a fresh perspective to both our agency and the community it serves. </p><p>We couldn't be more excited for the future of transit and what that means for the Valley we call home.</p>]]></description><content:encoded><![CDATA[<p>Listen as Brittany sits down with special guest-host, Peter Valenzuela, and Valley Metro's new Director of Capital Development, Henry Ikwut-Ukwa. Henry brings decades of experience and a fresh perspective to both our agency and the community it serves. </p><p>We couldn't be more excited for the future of transit and what that means for the Valley we call home.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/24-planning-the-future]]></link><guid isPermaLink="false">288254a4-a820-4061-a10c-f984a105c0e4</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 03 Sep 2021 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/94f5a708-2e46-44d3-8e99-ab5c69a41f2c/se024-draft-v3-1.mp3" length="63087640" type="audio/mpeg"/><itunes:duration>32:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>24</itunes:episode><podcast:episode>24</podcast:episode><itunes:summary>Meet Valley Metro&apos;s new Director of Capital Development, Henry Ikwut-Ukwa.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>23. Tempe Streetcar</title><itunes:title>Tempe Streetcar</itunes:title><description><![CDATA[<p>Tempe Streetcar is the first modern streetcar line in the Valley. This week, Brittany and Madeline sit down with Safety Certification Manager, Mark Germanowski, for an inside look at the Tempe Streetcar and all the tests performed before it’s cleared for service.</p><p>For more information on the Tempe Streetcar, visit&nbsp;<a href="https://www.valleymetro.org/project/tempe-streetcar" rel="noopener noreferrer" target="_blank">https://www.valleymetro.org/project/tempe-streetcar</a></p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Tempe Streetcar is the first modern streetcar line in the Valley. This week, Brittany and Madeline sit down with Safety Certification Manager, Mark Germanowski, for an inside look at the Tempe Streetcar and all the tests performed before it’s cleared for service.</p><p>For more information on the Tempe Streetcar, visit&nbsp;<a href="https://www.valleymetro.org/project/tempe-streetcar" rel="noopener noreferrer" target="_blank">https://www.valleymetro.org/project/tempe-streetcar</a></p><p>If you have ideas about a future episode of Shifting Ears, email them to&nbsp;<a href="mailto:podcast@valleymetro.org" rel="noopener noreferrer" target="_blank">podcast@valleymetro.org</a>.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/023-tempe-streetcar]]></link><guid isPermaLink="false">2040772c-de15-4e19-a66c-c1faffea0cc1</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 06 Aug 2021 12:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/e45fe0ed-92f4-4785-b6df-ef9d598148bb/se023-v3.mp3" length="41378004" type="audio/mpeg"/><itunes:duration>21:33</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>23</itunes:episode><podcast:episode>23</podcast:episode><itunes:summary>This week, Brittany and Madeline sit down with Safety Certification Manager, Mark Germanowski, for an inside look at the Tempe Streetcar and all the tests performed before it’s cleared for service.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>22. Valley Metro App</title><itunes:title>Valley Metro App</itunes:title><description><![CDATA[<p>At Valley Metro, we value our ridership and want customers to have a great experience riding with us. That's why we have a new app available. This app will allow riders to view their bus or rail in real-time in addition to other valuable features. Listen as Brittany and Madeline chat with Customer Service Manager, Diana Kebbekus, and Enterprise Systems Engineer, TJ Thornal, as they discuss the app's development and how it will help customer service.</p><p>Download the new app at the <a href="https://apps.apple.com/us/app/valley-metro-plan-track/id1569217165" rel="noopener noreferrer" target="_blank">App Store</a> or <a href="https://play.google.com/store/apps/details?id=org.valleymetro.app" rel="noopener noreferrer" target="_blank">Google Play</a>. </p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org.</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>At Valley Metro, we value our ridership and want customers to have a great experience riding with us. That's why we have a new app available. This app will allow riders to view their bus or rail in real-time in addition to other valuable features. Listen as Brittany and Madeline chat with Customer Service Manager, Diana Kebbekus, and Enterprise Systems Engineer, TJ Thornal, as they discuss the app's development and how it will help customer service.</p><p>Download the new app at the <a href="https://apps.apple.com/us/app/valley-metro-plan-track/id1569217165" rel="noopener noreferrer" target="_blank">App Store</a> or <a href="https://play.google.com/store/apps/details?id=org.valleymetro.app" rel="noopener noreferrer" target="_blank">Google Play</a>. </p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org.</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/22-valleymetro-app]]></link><guid isPermaLink="false">673138ec-3bf5-4b75-a555-d12decf2f742</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 01 Jul 2021 11:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/64261cc1-47a4-4ffa-9182-bfe0f10aaf39/se022-draft-1-2-post-au.mp3" length="50047476" type="audio/mpeg"/><itunes:duration>20:51</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>22</itunes:episode><podcast:episode>22</podcast:episode><itunes:summary>Listen as Brittany and Madeline chat with Customer Service Manager, Diana Kebbekus, and Enterprise Systems Engineer, TJ Thornal, as they discuss the app&apos;s development and how it will help customer service.</itunes:summary><itunes:author>Valley Metro</itunes:author><podcast:transcript url="https://transcripts.captivate.fm/transcript/63b8e22a-d4d1-48f8-bf7e-95d50446d8b9/index.html" type="text/html"/></item><item><title>21. Family Ties</title><itunes:title>Family Ties</itunes:title><description><![CDATA[<p>Here at Valley Metro, we're all about community, which is just one of the reasons we see many team members at the agency who share familial ties. Join Brittany and Madeline as they connect with Business Assistance experts, Bree and Debra Boelke, and Marketing Manager, Moriah Bedient with Commute Solutions Program Coordinator, Suzanne Day, to learn what it's like working alongside someone you know so well on <em>and</em> off the job.</p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org</p><p>Thanks for riding with us!</p>]]></description><content:encoded><![CDATA[<p>Here at Valley Metro, we're all about community, which is just one of the reasons we see many team members at the agency who share familial ties. Join Brittany and Madeline as they connect with Business Assistance experts, Bree and Debra Boelke, and Marketing Manager, Moriah Bedient with Commute Solutions Program Coordinator, Suzanne Day, to learn what it's like working alongside someone you know so well on <em>and</em> off the job.</p><p>If you have ideas about a future episode of Shifting Ears, email them to podcast@valleymetro.org</p><p>Thanks for riding with us!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/21-family-ties]]></link><guid isPermaLink="false">546160b8-2e56-4f1d-852f-118e13018466</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 04 Jun 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/488a4f7e-cd65-42b3-ae72-ab7bbc90bfdc/se021-draft-4.mp3" length="46517230" type="audio/mpeg"/><itunes:duration>24:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>21</itunes:episode><podcast:episode>21</podcast:episode><itunes:summary>Join Brittany and Madeline as they connect with Business Assistance experts, Bree and Debra Boelke, and Marketing Manager, Moriah Bedient with Commute Solutions Program Coordinator, Suzanne Day.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>20. Alert VM</title><itunes:title>Alert VM</itunes:title><description><![CDATA[<p>At Valley Metro, safety and security are at the top of our list when it comes to creating a great experience for riders. That’s why we’ve created Alert Valley Metro, an app that allows riders to quickly and discreetly report incidents. Listen as Brittany and Madeline chat with Taylor Dunn and Denni Metzger from OCS about what's it like to work on the communications side of Alert VM.</p><p>–––</p><p><a href="https://www.valleymetro.org/how-to-ride/respect-ride/alert-vm" rel="noopener noreferrer" target="_blank"><strong>Learn more about Alert VM</strong></a></p>]]></description><content:encoded><![CDATA[<p>At Valley Metro, safety and security are at the top of our list when it comes to creating a great experience for riders. That’s why we’ve created Alert Valley Metro, an app that allows riders to quickly and discreetly report incidents. Listen as Brittany and Madeline chat with Taylor Dunn and Denni Metzger from OCS about what's it like to work on the communications side of Alert VM.</p><p>–––</p><p><a href="https://www.valleymetro.org/how-to-ride/respect-ride/alert-vm" rel="noopener noreferrer" target="_blank"><strong>Learn more about Alert VM</strong></a></p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/20-alert-vm]]></link><guid isPermaLink="false">9c537969-ba13-43d3-90ad-f9f68a5849d1</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 06 May 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/fdd00157-640c-4007-aa3a-68b55f906659/se020-alert-vm-edit-v3.mp3" length="29083316" type="audio/mpeg"/><itunes:duration>15:09</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>20</itunes:episode><podcast:episode>20</podcast:episode><itunes:summary>Listen as Brittany and Madeline chat with Taylor Dunn and Denni Metzger from OCS about what&apos;s it like to work on the communications side of Alert VM.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>19. A Journey of Sustainability</title><itunes:title>A Journey of Sustainability</itunes:title><description><![CDATA[<p>As Phoenicians, we're well-acquainted with the heat/ So, obviously, climate change is something we're thinking about in everything we do.&nbsp;To celebrate Earth Day, we're chatting with Sustainability Coordinator, Mackenzie McGuffie, about Valley Metro's journey toward being a perfect partner in the plan to save our planet.</p><p>Learn more about the <a href="https://arizonaforward.org/what-we-do/statewide-sustainability-roadmap/" rel="noopener noreferrer" target="_blank">Statewide Sustainability Roadmap</a>. </p><p>Learn more about <a href="https://www.valleymetro.org/about/sustainability" rel="noopener noreferrer" target="_blank">Valley Metro's commitments to sustainability</a>. </p>]]></description><content:encoded><![CDATA[<p>As Phoenicians, we're well-acquainted with the heat/ So, obviously, climate change is something we're thinking about in everything we do.&nbsp;To celebrate Earth Day, we're chatting with Sustainability Coordinator, Mackenzie McGuffie, about Valley Metro's journey toward being a perfect partner in the plan to save our planet.</p><p>Learn more about the <a href="https://arizonaforward.org/what-we-do/statewide-sustainability-roadmap/" rel="noopener noreferrer" target="_blank">Statewide Sustainability Roadmap</a>. </p><p>Learn more about <a href="https://www.valleymetro.org/about/sustainability" rel="noopener noreferrer" target="_blank">Valley Metro's commitments to sustainability</a>. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/19-a-journey-of-sustainability]]></link><guid isPermaLink="false">427fc2e2-8900-422a-b06a-3923e7460ecf</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 22 Apr 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/90c3c9fd-c907-4ee5-a132-f8896b6eab4c/se019-draft-v3.mp3" length="31290977" type="audio/mpeg"/><itunes:duration>16:18</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>19</itunes:episode><podcast:episode>19</podcast:episode><itunes:summary>To celebrate Earth Day, we&apos;re chatting with Sustainability Coordinator, Mackenzie McGuffie, about Valley Metro&apos;s journey toward being a perfect partner in the plan to save our planet.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>18. Vaxx Happens</title><itunes:title>Vaxx Happens</itunes:title><description><![CDATA[<p>It's the hottest ticket in town! Listen as Brittany and Madeline sit down with First Transit General Manager, Lynn McLean, for an inside look at Valley Metro's employee vaccination event.</p><p><a href="https://www.maricopa.gov/5641/COVID-19-Vaccine" rel="noopener noreferrer" target="_blank">Learn more about the COVID-19 vaccine and find a location near you.</a></p>]]></description><content:encoded><![CDATA[<p>It's the hottest ticket in town! Listen as Brittany and Madeline sit down with First Transit General Manager, Lynn McLean, for an inside look at Valley Metro's employee vaccination event.</p><p><a href="https://www.maricopa.gov/5641/COVID-19-Vaccine" rel="noopener noreferrer" target="_blank">Learn more about the COVID-19 vaccine and find a location near you.</a></p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/18-vaxx-happens]]></link><guid isPermaLink="false">c4e63e46-074e-4ad9-80c0-6c3e40b5e277</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 08 Apr 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/74d122b1-39db-40f9-8cf3-6b48a84e5e4e/se018-vaxx-mix-v1.mp3" length="28092753" type="audio/mpeg"/><itunes:duration>14:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>18</itunes:episode><podcast:episode>18</podcast:episode><itunes:summary>Brittany and Madeline sit down with First Transit General Manager, Lynn McLean, for an inside look at Valley Metro&apos;s employee vaccination event.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>17. Heather Freitas, Artsline Artist</title><itunes:title>Heather Freitas, Artsline Artist</itunes:title><description><![CDATA[<p>We're continuing our Women's History Month celebration with the talented Heather Freitas, whose colorful artwork for Valley Metro's Spring Artsline Spotlight highlights women trailblazers throughout history. There are 19 women featured across several art pieces on light rail and the large-scale mural wall at the Roosevelt/Central Ave light rail station.&nbsp;</p><p>This display of influential women aligns with Women’s History Month and International Women’s Day. “Women are so powerful and I really want to uplift their voices. There’s Rosa Parks, Judy Garland…all of them offer something unique because we’re all unique individuals,” Freitas said about the inspiration behind her work.&nbsp;</p><p><a href="valleymetro.org/news/2021/03/new-artsline-spotlight-artist-celebrates-women" rel="noopener noreferrer" target="_blank">Learn more about the women featured in Freitas' artwork.</a></p><p>Connect with <a href="https://www.instagram.com/heather_freitas/?hl=en" rel="noopener noreferrer" target="_blank">@heather_freitas</a> on Instagram.</p><p>—————</p><p>To learn more about <a href="https://www.valleymetro.org/blog/riders-environment/2020/11/extraordinary-acts-kindness-rail-riders" rel="noopener noreferrer" target="_blank">Hatchback Fashions</a> and how you can give back, check out episode 4 of Shifting Ears.</p><p>If you have an idea that you want to hear on the podcast, send it to podcast@valleymetro.org</p>]]></description><content:encoded><![CDATA[<p>We're continuing our Women's History Month celebration with the talented Heather Freitas, whose colorful artwork for Valley Metro's Spring Artsline Spotlight highlights women trailblazers throughout history. There are 19 women featured across several art pieces on light rail and the large-scale mural wall at the Roosevelt/Central Ave light rail station.&nbsp;</p><p>This display of influential women aligns with Women’s History Month and International Women’s Day. “Women are so powerful and I really want to uplift their voices. There’s Rosa Parks, Judy Garland…all of them offer something unique because we’re all unique individuals,” Freitas said about the inspiration behind her work.&nbsp;</p><p><a href="valleymetro.org/news/2021/03/new-artsline-spotlight-artist-celebrates-women" rel="noopener noreferrer" target="_blank">Learn more about the women featured in Freitas' artwork.</a></p><p>Connect with <a href="https://www.instagram.com/heather_freitas/?hl=en" rel="noopener noreferrer" target="_blank">@heather_freitas</a> on Instagram.</p><p>—————</p><p>To learn more about <a href="https://www.valleymetro.org/blog/riders-environment/2020/11/extraordinary-acts-kindness-rail-riders" rel="noopener noreferrer" target="_blank">Hatchback Fashions</a> and how you can give back, check out episode 4 of Shifting Ears.</p><p>If you have an idea that you want to hear on the podcast, send it to podcast@valleymetro.org</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/17-heather-freitas-artsline-artist]]></link><guid isPermaLink="false">b28d68ed-32d8-4dcd-abb1-9ba212ab2693</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 25 Mar 2021 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/c56f3fe8-f77d-4ae4-bdc2-31f6b0d2bfd3/se017-mix-v1-au.mp3" length="40908831" type="audio/mpeg"/><itunes:duration>17:03</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>17</itunes:episode><podcast:episode>17</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>16. Women&apos;s History Month</title><itunes:title>Women&apos;s History Month</itunes:title><description><![CDATA[<p>Whether in transportation, aviation, or leadership in the courts, there are so many women who have worked hard to set the stage for all we do today. This week, Brittany and Madeline sit down with Debby Thacker and Michele Wallick, two trailblazing women at Valley Metro, as they share their experience and lessons learned from many years on the job. </p><p>We'll be back in two weeks with another Women's History Month episode all about our new Artsline Artist, so stick around!</p>]]></description><content:encoded><![CDATA[<p>Whether in transportation, aviation, or leadership in the courts, there are so many women who have worked hard to set the stage for all we do today. This week, Brittany and Madeline sit down with Debby Thacker and Michele Wallick, two trailblazing women at Valley Metro, as they share their experience and lessons learned from many years on the job. </p><p>We'll be back in two weeks with another Women's History Month episode all about our new Artsline Artist, so stick around!</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/16-womens-history-month]]></link><guid isPermaLink="false">9d5549e8-126a-435a-9d10-8e0868842d62</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Thu, 11 Mar 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/d818b51b-3915-4f28-8a54-12efb32f3d94/media-original-eb1ae0cdf11b43cdae03015d20a1f9f9-converted.mp3" length="16425938" type="audio/mpeg"/><itunes:duration>17:07</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>16</itunes:episode><podcast:episode>16</podcast:episode><itunes:summary>This week, Brittany and Madeline sit down with Debby Thacker and Michele Wallick, two trailblazing women at Valley Metro, as they share their experience and lessons learned from many years on the job.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>15. OMC Expansion</title><itunes:title>OMC Expansion</itunes:title><description><![CDATA[<p>This week, Brittany and Madeline sit down with Senior Transit Planner, Joshua Matthews, to get the lowdown on all the exciting changes happening over at the Operations and Maintenance Center (OMC) Expansion Project and discuss where we go from here.</p>]]></description><content:encoded><![CDATA[<p>This week, Brittany and Madeline sit down with Senior Transit Planner, Joshua Matthews, to get the lowdown on all the exciting changes happening over at the Operations and Maintenance Center (OMC) Expansion Project and discuss where we go from here.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/15-omc-expansion]]></link><guid isPermaLink="false">a8c87cab-1842-487d-ad87-278e993fb5d1</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 24 Feb 2021 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/2a6593e9-a1ab-4eac-a748-f0a701d7609c/se015-omc-expansion-draft-v2.mp3" length="29945133" type="audio/mpeg"/><itunes:duration>15:36</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>15</itunes:episode><podcast:episode>15</podcast:episode><itunes:summary>This week, Brittany and Madeline sit down with Senior Transit Planner, Joshua Matthews, to get the lowdown on all the exciting changes happening over at the Operations and Maintenance Center (OMC) Expansion Project and discuss where we go from here.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>14. Ride-Along</title><itunes:title>Ride-Along</itunes:title><description><![CDATA[<p>Take a ride with Brittany and Madeline as they experience the brand-new MCI buses.</p>]]></description><content:encoded><![CDATA[<p>Take a ride with Brittany and Madeline as they experience the brand-new MCI buses.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/14-ride-along]]></link><guid isPermaLink="false">613d581a-9def-4e4e-9133-6b14c8f51b2a</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 12 Feb 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/a77372d2-8c83-44b3-aa21-1cc94afe5a3f/se014-ride-along-draft-v2.mp3" length="22616109" type="audio/mpeg"/><itunes:duration>11:47</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>14</itunes:episode><podcast:episode>14</podcast:episode><itunes:author>Valley Metro</itunes:author></item><item><title>13. One-Track Mind</title><itunes:title>One-Track Mind</itunes:title><description><![CDATA[<p>You might not have noticed, but... downtown is <em>kinda</em> one big construction zone at the moment. Trust us, we know how annoying that can be which is why we're here to remind you that all this chaos leads to some big improvements, just down the line. </p><p>Listen as Brittany and Madeline connect with Luis Mota for an inside look at what goes into a huge project like South Central Extension/Downtown Hub and discuss some important changes you need to be aware of with the adjustment to single-tracking.</p><p>For information on how these changes might affect you, visit valleymetro.org/pop</p>]]></description><content:encoded><![CDATA[<p>You might not have noticed, but... downtown is <em>kinda</em> one big construction zone at the moment. Trust us, we know how annoying that can be which is why we're here to remind you that all this chaos leads to some big improvements, just down the line. </p><p>Listen as Brittany and Madeline connect with Luis Mota for an inside look at what goes into a huge project like South Central Extension/Downtown Hub and discuss some important changes you need to be aware of with the adjustment to single-tracking.</p><p>For information on how these changes might affect you, visit valleymetro.org/pop</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/13-one-track-mind]]></link><guid isPermaLink="false">d6b3b7ac-df01-4194-8394-9240a19c2c80</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Wed, 27 Jan 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/0cf1339e-0eef-4bc0-807b-87432b1d013f/se013-mix-v2.mp3" length="29607100" type="audio/mpeg"/><itunes:duration>12:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>13</itunes:episode><podcast:episode>13</podcast:episode><itunes:summary>You might not have noticed, but... downtown is kinda one big construction zone at the moment. Trust us, we know how annoying that can be which is why we&apos;re here to remind you that all this chaos leads to some big improvements, just down the line.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>12. Mapping the Future</title><itunes:title>Mapping the Future</itunes:title><description><![CDATA[<p>It may be a new year at Valley Metro but great teams coming up with great ideas is clearly a pastime of our agency. Listen as Brittany and Madeline sit down with GIS Coordinator, Jeff Wilkerson, and CSD Planner, Peter Valenzuela to learn how they took a simple tool we've been using for years and pushed it to new levels.</p><p>Check out the <a href="https://www.valleymetro.org/artsline" rel="noopener noreferrer" target="_blank">Go Getty with Artsline</a> contest and share it with someone you know!</p><p><a href="https://valleymetro.maps.arcgis.com/home/index.html" rel="noopener noreferrer" target="_blank">Explore Valley Metro GIS</a></p><p>Reach Jeff: jwilkerson@valleymetro.org</p><p>Reach Peter: pvalenzuela@valleymetro.org</p>]]></description><content:encoded><![CDATA[<p>It may be a new year at Valley Metro but great teams coming up with great ideas is clearly a pastime of our agency. Listen as Brittany and Madeline sit down with GIS Coordinator, Jeff Wilkerson, and CSD Planner, Peter Valenzuela to learn how they took a simple tool we've been using for years and pushed it to new levels.</p><p>Check out the <a href="https://www.valleymetro.org/artsline" rel="noopener noreferrer" target="_blank">Go Getty with Artsline</a> contest and share it with someone you know!</p><p><a href="https://valleymetro.maps.arcgis.com/home/index.html" rel="noopener noreferrer" target="_blank">Explore Valley Metro GIS</a></p><p>Reach Jeff: jwilkerson@valleymetro.org</p><p>Reach Peter: pvalenzuela@valleymetro.org</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/12-mapping-the-future]]></link><guid isPermaLink="false">6bfa3e18-830e-49e0-accd-5f4b4543bd85</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 12 Jan 2021 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/65bf3107-6631-42e2-8ca7-d443f7be75e5/se012-gis-mix-v1.mp3" length="41206512" type="audio/mpeg"/><itunes:duration>17:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>12</itunes:episode><podcast:episode>12</podcast:episode><itunes:summary>It may be a new year at Valley Metro but great teams coming up with great ideas is clearly a pastime of our agency. Listen as Brittany and Madeline sit down with GIS Coordinator, Jeff Wilkerson, and CSD Planner, Peter Valenzuela to learn how they took a simple tool we&apos;ve been using for years and pushed it to new levels.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>11. Shifting Years</title><itunes:title>Shifting Years</itunes:title><description><![CDATA[<p>Well, we've done it. We made it through a year unlike any other and, wow, do we have some stories to tell. But those stories will have to wait because <strong><em>this</em></strong> episode is all about you! Join Brittany and Madeline as they touch on a few of Valley Metro's biggest achievements in 2020 and wrap things up by celebrating this year's milestone employees. Congratulations to <strong><em>everyone</em></strong> on a job well done and a very special thanks from the Shifting Ears team for continuing to support the show. We'll meet you at the next stop.</p>]]></description><content:encoded><![CDATA[<p>Well, we've done it. We made it through a year unlike any other and, wow, do we have some stories to tell. But those stories will have to wait because <strong><em>this</em></strong> episode is all about you! Join Brittany and Madeline as they touch on a few of Valley Metro's biggest achievements in 2020 and wrap things up by celebrating this year's milestone employees. Congratulations to <strong><em>everyone</em></strong> on a job well done and a very special thanks from the Shifting Ears team for continuing to support the show. We'll meet you at the next stop.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/11-shifting-years]]></link><guid isPermaLink="false">5350a791-7b8a-4298-aaa8-8ae63f035968</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 29 Dec 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/da289b36-04d5-4c05-8b2e-dacd75946d33/se011-mix-v1.mp3" length="34167035" type="audio/mpeg"/><itunes:duration>14:14</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>11</itunes:episode><podcast:episode>11</podcast:episode><itunes:summary>Join Brittany and Madeline as they touch on a few of Valley Metro&apos;s biggest achievements in 2020 and wrap things up by celebrating this year&apos;s milestone employees.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>10. Payroll: The Chameleons of Valley Metro</title><itunes:title>Payroll: The Chameleons of Valley Metro</itunes:title><description><![CDATA[<p>This week, we're diving into the mysterious and magical world of payroll. Communications Intern, Kiarra Spottsville, sat down with Payroll Supervisor, Becky Green, to crunch the numbers on what really goes on in the finance department at Valley Metro. Spoiler: the magic is actually a <em>lot</em> of hard work.</p>]]></description><content:encoded><![CDATA[<p>This week, we're diving into the mysterious and magical world of payroll. Communications Intern, Kiarra Spottsville, sat down with Payroll Supervisor, Becky Green, to crunch the numbers on what really goes on in the finance department at Valley Metro. Spoiler: the magic is actually a <em>lot</em> of hard work.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/10-payroll-chameleons]]></link><guid isPermaLink="false">86ca1a1e-31e4-4f7b-a04a-9af94fc83d0a</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 15 Dec 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/b44c85e3-6afd-48ce-a17b-30eb8623666f/se010-mix-v1.mp3" length="31686447" type="audio/mpeg"/><itunes:duration>13:12</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>10</itunes:episode><podcast:episode>10</podcast:episode><itunes:summary>This week, we&apos;re diving into the mysterious and magical world of payroll. Communications Intern, Kiarra Spottsville, sat down with Payroll Supervisor, Becky Green, to crunch the numbers on what really goes on in the finance department at Valley Metro. Spoiler: the magic is actually a lot of hard work.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>9. A Thanksgiving Fiasco</title><itunes:title>A Thanksgiving Fiasco</itunes:title><description><![CDATA[<p>Turkey Day is upon us! Because all the usual opportunities to show our fellow colleagues some gratitude haven't been possible this year, we thought it was a perfect time to look back at all the funny stories we've acquired over the years and make each other laugh a little. Happy Thankgiving from all of us at Valley Metro.</p><p>Guest stories, in order of appearance:</p><ol><li>Dane Ryals - Marketing Program Coordinator</li><li>Michelle Saylor - Graphic Designer</li><li>Mathr de Leon - Podcast Producer</li><li>Peter Valenzuela - Planner</li><li>Adrian Ruiz - Director, SSQA</li></ol><br/>]]></description><content:encoded><![CDATA[<p>Turkey Day is upon us! Because all the usual opportunities to show our fellow colleagues some gratitude haven't been possible this year, we thought it was a perfect time to look back at all the funny stories we've acquired over the years and make each other laugh a little. Happy Thankgiving from all of us at Valley Metro.</p><p>Guest stories, in order of appearance:</p><ol><li>Dane Ryals - Marketing Program Coordinator</li><li>Michelle Saylor - Graphic Designer</li><li>Mathr de Leon - Podcast Producer</li><li>Peter Valenzuela - Planner</li><li>Adrian Ruiz - Director, SSQA</li></ol><br/>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/9-thanksgiving-fiasco]]></link><guid isPermaLink="false">45003a7c-ddee-4598-ac61-55cca5b143ff</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 24 Nov 2020 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/a6d9f2ec-85fb-40a8-98fb-79b53fcfe64a/se009-mix-v2.mp3" length="40707051" type="audio/mpeg"/><itunes:duration>16:58</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>9</itunes:episode><podcast:episode>9</podcast:episode><itunes:summary>Turkey Day is upon us! Because all the usual opportunities to show our fellow colleagues some gratitude haven&apos;t been possible this year, we thought it was a perfect time to look back at all the funny stories we&apos;ve acquired over the years and make each other laugh a little. Happy Thankgiving from all of us at Valley Metro.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>8. Wulf Grote: Looking Back to Move Forward</title><itunes:title>Wulf Grote: Looking Back to Move Forward</itunes:title><description><![CDATA[<p>If there's anyone at Valley Metro who understands what it really means to shift gears, it's one of the agency's original pioneers, Director of Capital and Service Development, Wulf Grote. Listen as Brittany and Madeline get the story of how public transportation in the Phoenix Metro Area had to fight for its moment and how that grit has prepared us for the best that's yet to come.</p>]]></description><content:encoded><![CDATA[<p>If there's anyone at Valley Metro who understands what it really means to shift gears, it's one of the agency's original pioneers, Director of Capital and Service Development, Wulf Grote. Listen as Brittany and Madeline get the story of how public transportation in the Phoenix Metro Area had to fight for its moment and how that grit has prepared us for the best that's yet to come.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/008-wulf-grote]]></link><guid isPermaLink="false">6316f74d-5bde-408d-a900-0e967b278460</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 10 Nov 2020 05:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/65ff220e-ad4e-4856-bc60-d7efa10eb655/se008-mix-v1.mp3" length="37847165" type="audio/mpeg"/><itunes:duration>15:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>8</itunes:episode><podcast:episode>8</podcast:episode><itunes:summary>One of the agency&apos;s original pioneers, Wulf Grote, shares what life was like in a time when our regional public transportation was just getting started.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>7. Fall Artsline</title><itunes:title>Fall Artsline</itunes:title><description><![CDATA[<p>Fall is here which means we finally get to announce our newest Spotlight Artist for Artsline! Listen as Brittany and Madeline chat about what's new with the program and stay tuned for a sit-down interview with artist, Tato Caraveo, as we learn more about his inspiration &amp; process.</p><p><a href="https://www.valleymetro.org/artsline" rel="noopener noreferrer" target="_blank">Click to learn more about Artsline</a>. </p><p>To see more of Tato's work, <a href="https://tatocaraveo.com/" rel="noopener noreferrer" target="_blank">visit his website</a> or <a href="https://www.instagram.com/tatocaraveo/" rel="noopener noreferrer" target="_blank">follow him on Instagram</a>.</p>]]></description><content:encoded><![CDATA[<p>Fall is here which means we finally get to announce our newest Spotlight Artist for Artsline! Listen as Brittany and Madeline chat about what's new with the program and stay tuned for a sit-down interview with artist, Tato Caraveo, as we learn more about his inspiration &amp; process.</p><p><a href="https://www.valleymetro.org/artsline" rel="noopener noreferrer" target="_blank">Click to learn more about Artsline</a>. </p><p>To see more of Tato's work, <a href="https://tatocaraveo.com/" rel="noopener noreferrer" target="_blank">visit his website</a> or <a href="https://www.instagram.com/tatocaraveo/" rel="noopener noreferrer" target="_blank">follow him on Instagram</a>.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/007-fall-artsline]]></link><guid isPermaLink="false">d9b86422-0e7b-44ea-af3b-8a8cfa1a66f0</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Tue, 27 Oct 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/d9df4228-2c24-4a07-8cda-95f865962843/se007-mix-v1.mp3" length="33766839" type="audio/mpeg"/><itunes:duration>14:04</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>7</itunes:episode><podcast:episode>7</podcast:episode><itunes:summary>Meet our newest Artsline Artist, Tato Caraveo.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>6. Downtown Construction</title><itunes:title>Downtown Construction</itunes:title><description><![CDATA[<p>Something big is happening in Downtown Phoenix and it's not just a drop in temperature. Listen as Brittany and Madeline discuss the kickoff of South Central Downtown Hub construction and hear from Transportation Planner, Becky Santiago, about the exciting future of Central Station.</p>]]></description><content:encoded><![CDATA[<p>Something big is happening in Downtown Phoenix and it's not just a drop in temperature. Listen as Brittany and Madeline discuss the kickoff of South Central Downtown Hub construction and hear from Transportation Planner, Becky Santiago, about the exciting future of Central Station.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/006-downtown-construction]]></link><guid isPermaLink="false">349eeef8-c19f-48c6-9b92-e2d7b45e04be</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Mon, 12 Oct 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/33f02162-0f17-444a-bb6c-08822c1b6469/se006-mix-v2.mp3" length="32566251" type="audio/mpeg"/><itunes:duration>13:34</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>6</itunes:episode><podcast:episode>6</podcast:episode><itunes:summary>Brittany and Madeline discuss the kickoff of South Central Downtown Hub construction and hear from Transportation Planner, Becky Santiago, about the exciting future of Central Station.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>5. Ask the CEO</title><itunes:title>Ask the CEO</itunes:title><description><![CDATA[<p>Today on the podcast, Brittany and Madeline take your questions directly to Valley Metro's CEO, Scott Smith. Listen as they get the scoop on Scott's favorite sports teams, his go-to travel spots, and his take on the future of transit. </p>]]></description><content:encoded><![CDATA[<p>Today on the podcast, Brittany and Madeline take your questions directly to Valley Metro's CEO, Scott Smith. Listen as they get the scoop on Scott's favorite sports teams, his go-to travel spots, and his take on the future of transit. </p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/005-ask-the-ceo]]></link><guid isPermaLink="false">60068c41-afe6-44a1-8d5e-aee52ded0e58</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Mon, 28 Sep 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/b78b02e4-69c9-4a4c-a69f-ce4c5f0a160b/se005-mix-v1.mp3" length="33606970" type="audio/mpeg"/><itunes:duration>14:00</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>5</itunes:episode><podcast:episode>5</podcast:episode><itunes:summary>Brittany and Madeline take your questions directly to Valley Metro&apos;s CEO, Scott Smith.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>4. Hatchback Fashions</title><itunes:title>Hatchback Fashions</itunes:title><description><![CDATA[<p>This week, Brittany and Madeline learn more about a new Valley Metro initiative called Hatchback Fashions. Get to know two of the Customer Experience Coordinators (CECs) behind the program, Wynita Terry and Kyle Angelini, as they share what life is like out on the alignment.</p>]]></description><content:encoded><![CDATA[<p>This week, Brittany and Madeline learn more about a new Valley Metro initiative called Hatchback Fashions. Get to know two of the Customer Experience Coordinators (CECs) behind the program, Wynita Terry and Kyle Angelini, as they share what life is like out on the alignment.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/004-hatchback-fashions]]></link><guid isPermaLink="false">56ee7745-08bc-4612-9b3f-384caa037051</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 11 Sep 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/065e3820-a1bf-42ae-aceb-18f7a7cd8a37/se004-mix-v1.mp3" length="35666463" type="audio/mpeg"/><itunes:duration>14:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>4</itunes:episode><podcast:episode>4</podcast:episode><itunes:summary>Brittany and Madeline learn more about a new Valley Metro initiative called Hatchback Fashions.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>3. Bridge Over Tempe Town Lake</title><itunes:title>Bridge Over Tempe Town Lake</itunes:title><description><![CDATA[<p>This week, Brittany and Madeline sit down with Valley Metro Director of Security, Safety and Quality Assurance, Adrian Ruiz, to revisit the Tempe Town Lake Train Derailment in hopes of learning how an incident like this can help prepare us for the future.</p>]]></description><content:encoded><![CDATA[<p>This week, Brittany and Madeline sit down with Valley Metro Director of Security, Safety and Quality Assurance, Adrian Ruiz, to revisit the Tempe Town Lake Train Derailment in hopes of learning how an incident like this can help prepare us for the future.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/003-bridge-over-tempe-town-lake]]></link><guid isPermaLink="false">1900d717-e165-4b91-89fd-87b8d9917589</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 28 Aug 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/fb2b117b-49cd-4733-bc41-cd87051db9dc/se003-mix-v2.mp3" length="37406218" type="audio/mpeg"/><itunes:duration>15:35</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>3</itunes:episode><podcast:episode>3</podcast:episode><itunes:summary>Brittany and Madeline revisit the Tempe Town Lake Train Derailment in hopes of learning how an incident like this can help prepare us for the future.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>2. Proud to be Essential</title><itunes:title>Proud to be Essential</itunes:title><description><![CDATA[<p>Join hosts Brittany Hoffman and Madeline Phipps as they look at how the transit industry is handling the pandemic around the globe. Then our producer, Mathr de Leon sits down with Valley Metro leaders, Scott Wisner and Rob Rosenberg, to learn more about the COVID response from the front line.</p>]]></description><content:encoded><![CDATA[<p>Join hosts Brittany Hoffman and Madeline Phipps as they look at how the transit industry is handling the pandemic around the globe. Then our producer, Mathr de Leon sits down with Valley Metro leaders, Scott Wisner and Rob Rosenberg, to learn more about the COVID response from the front line.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/002-proud-to-be-essential]]></link><guid isPermaLink="false">4ae3bdf0-18ff-42f8-be3b-1958f2849967</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 14 Aug 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/9f3f14b4-c818-4b9c-82e3-27de1e4e3b81/vm-se002-mix-v1.mp3" length="42886708" type="audio/mpeg"/><itunes:duration>17:52</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>2</itunes:episode><podcast:episode>2</podcast:episode><itunes:summary>Brittany and Madeline look at how the transit industry is handling the pandemic around the globe.</itunes:summary><itunes:author>Valley Metro</itunes:author></item><item><title>1. Welcome to Shifting Ears</title><itunes:title>Welcome to Shifting Ears</itunes:title><description><![CDATA[<p>Valley Metro is proud to present Shifting Ears, a conversation about the ever-changing world of transit in Greater Phoenix and beyond.</p><p>Join hosts Brittany Hoffman and Madeline Phipps as they discuss industry and agency-related news and get to know the voices that make up Valley Metro's incredible staff.</p>]]></description><content:encoded><![CDATA[<p>Valley Metro is proud to present Shifting Ears, a conversation about the ever-changing world of transit in Greater Phoenix and beyond.</p><p>Join hosts Brittany Hoffman and Madeline Phipps as they discuss industry and agency-related news and get to know the voices that make up Valley Metro's incredible staff.</p>]]></content:encoded><link><![CDATA[https://shiftingears.captivate.fm/episode/001-welcome-to-shifting-ears]]></link><guid isPermaLink="false">f4811741-f2e4-486c-a7bd-33c8421f6606</guid><itunes:image href="https://artwork.captivate.fm/569cfb8d-96b6-46ea-a731-9b88edbd1e41/9-baorkpcpi7o447gzfc0tpo.jpg"/><dc:creator><![CDATA[Valley Metro]]></dc:creator><pubDate>Fri, 31 Jul 2020 09:00:00 -0700</pubDate><enclosure url="https://podcasts.captivate.fm/media/1b7d86ce-3f8a-40cc-8b94-e4e0e135622a/vm-se001-mix-v1.mp3" length="15926251" type="audio/mpeg"/><itunes:duration>06:38</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>1</itunes:episode><podcast:episode>1</podcast:episode><itunes:summary>Valley Metro is proud to present Shifting Ears, a conversation about the ever-changing world of transit in Greater Phoenix and beyond.</itunes:summary><itunes:author>Valley Metro</itunes:author></item></channel></rss>