Jennifer shares how small behaviours can shape culture, why alignment and inclusion matter most during busy times, and how trust and communication influence team motivation and patient care. Drawing on her experience across hygiene, acquisitions, DSOs and coaching, she offers practical steps leaders can use immediately – all without micromanaging or burning out.

In this episode, you will learn:

1. Why alignment can slip over time and how leaders can rebuild it
2. The early warning signs your team may be disengaging
3. What inclusive leadership looks like in real practices
4. How trust and curiosity influence motivation
5. Practical questions you can raise today to support and retain your team

Whether you're a dentist, hygienist, practice owner or manager, this Quick Sips episode is full of actionable insights to strengthen culture, improve communication and deliver a consistently positive patient experience.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

From building credibility and reshaping culture, to navigating compliance, growth and modernisation, this conversation explores what it truly takes to lead one of Europe’s most ambitious dental groups.

We also explore her unconventional leadership journey – from consulting at KPMG to nearly a decade at the GDC – and how this influences her work today.

In this episode, you’ll discover:

1. How Dr. Rupani built a holistic and grounded pathway into senior leadership
2. How culture, transparency and authenticity transformed Colosseum’s clinician retention rates
3. The secrets behind one of the most successful PMS migrations in UK dentistry
4. How the dentist’s role is evolving through digital workflows, AI and modern patient expectations
5. What future focused leadership really looks like – and why representation matters, particularly for women in dentistry
6. Why investing in early career clinicians is essential for a sustainable, thriving profession

Whether you’re a dentist, practice manager, or an early career clinician, this episode offers a candid look at what it means to lead with impact.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

Grant shares his journey into dentistry, his experiences building and selling practices, and why many patient challenges stem from their front desk experience. Drawing on hundreds of mystery shops and years of coaching, he explains how poor first impressions can damage trust, reduce conversions and impact retention long before a patient reaches the chair.

In this episode, you will learn:

1. How small improvements in communication can transform trust and loyalty
2. Why understanding your team as individuals is the key to building real culture
3. How to uncover your true ‘why’ and use it as your practice USP
4. The emotional pressures of dentistry and the importance of seeking support
5. How AI tools like RoboReception and Dentally can free teams to focus on people, not paperwork

Whether you’re a dentist, practice manager, or receptionist, this episode is full of practical steps to strengthen your patient experience and reduce practice stress

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

Brian has advised hundreds of dental organisations, from independent practices to the largest DSOs, and shares why leadership and culture have become some of the biggest drivers of team retention, patient trust and long-term success.

They explore how rapid acquisition has created cultural strain across the industry, the warning signs leaders often miss and what it truly means to lead with purpose in a people-first, patient-centred environment.

In this episode, you’ll learn:

1. Why team turnover is often the first sign of cultural breakdown
2. How leaders can create clarity around mission and purpose
3. What separates healthy teams from toxic ones
4. Why inclusive leadership must be lived every day, not staged
5. How empowering staff improves both morale and patient experience
6. The role technology and AI will play in the future dental workforce

Whether you’re a practice owner, clinician, manager or DSO executive, this episode offers clear, actionable insight into building organisations where people want to work and patients can feel the difference.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

Mahrukh shares her personal journey through burnout early in her career and explains why mental fitness should be treated like brushing or flossing — a daily habit, not a last resort. Together, we unpack how self-awareness, compassion and leadership behaviours shape culture, performance and long-term sustainability in dentistry.

In this episode, you’ll discover:

1. The early warning signs of burnout in individuals and teams
2. Why perfectionism is so common in dentistry and how to manage it
3. Simple mental reset techniques that fit into a busy clinical day
4. How self-awareness and self-compassion improve performance and wellbeing
5. The role of leadership in creating psychologically safe teams
6. Practical ways to build energy, resilience and positive culture at work

Whether you’re a dentist, practice owner, manager, or part of a wider dental team, this episode offers practical, evidence-based insights you can apply immediately.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

New episodes every Wednesday.

Joining us is Ali Hyatt, Chief Customer and Growth Officer at Henry Schein One. Together with host Dr. Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One, Ali shares real stories from the front line of customer experience, team leadership and growth, and how purpose-driven decisions shape outcomes for teams and patients alike.

In this episode, you’ll discover:

1. What patient-centric culture looks like when teams are stretched and pressure is high
2. How leaders can replace hero culture with sustainable systems
3. Where AI is genuinely reducing burden and improving decision making
4. Why empathy, trust and transparency still matter in an AI-enabled world
5. How to lead teams through burnout, escalation and change
6. Practical leadership habits that strengthen culture and team dynamics
7. Why better leadership, not just better tech, will define the future

Whether you’re a practice owner, manager, clinician or part of a wider dental team, this episode offers thoughtful insight into inclusive leadership, team culture and using AI in ways that amplify purpose rather than dysfunction.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

Joining us is Erica Hwin, founder of The Graduate Dentist and host of The Graduate Dentist Podcast. Together, we explore what dentistry school doesn’t teach and the realities facing early-career clinicians in modern practice.

In this episode, you’ll discover:

• What dentistry school doesn’t teach but every dentist needs.

• The biggest challenges facing early-career dentists today.

• Why imposter syndrome and burnout are more common than people admit.

• How Gen Z is reshaping dentistry and workplace expectations.

• How practice owners can better support and retain young clinicians.

• What leading with purpose looks like in real life.

• How to build a more supportive, future-focused dental profession.

Whether you’re a practice owner, manager, clinician, student, or part of a wider dental team, this episode is full of insights on purpose-driven leadership, people-first culture, and supporting the next generation of dental talent.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

Joining us are Ben Flewett, VP of International at Henry Schein One, and James Harker, Executive Director for UK & APAC at Henry Schein One. They unpack key findings from the Henry Schein One white paper and explore the biggest pressures, opportunities, and technologies shaping the future of dentistry today.

In this episode, you’ll discover:

• Workforce, economic, and regulatory pressures shaping dentistry in 2026.

• Key insights from the Henry Schein One white paper and what they mean in practice.

• How AI is transforming workflows, diagnostics, clinical notes, and patient communication.

• Why cloud-based systems are critical for scalability, security, and innovation.

• How tools like Dentally reduce admin burden and support stretched teams.

• The evolving role of patient education and informed consent.

• How technology frees teams to focus on meaningful patient care.

• Practical leadership advice for building motivated, engaged teams in times of change.

Whether you’re a practice owner, manager, clinician, or part of a wider dental team, this episode is full of insights on purpose-driven leadership, smart tech adoption, and preparing your practice for what’s next.

Download the White Paper here: https://info.dentally.com/current-future-perceptions-in-dentistry

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

Hosted by Alan Mutton and Dr Ryan Hungate, this series explores how we can lead with purpose - in your practice, your team, and the wider dental community.

Across Season Two, Alan and Ryan sit down with industry trailblazers to uncover how they’re:

1. Building mental fitness at work
2. Transforming private practices through branding, team culture, and mindset shifts
3. Championing diversity, mentorship, and advocacy at scale
4. Interpreting the trends shaping the next decade of dentistry
5. Unlocking the potential of Gen Z teams

From purposeful leadership to cultural transformation, Season Two brings you real stories, honest conversations, and practical insights from the voices driving dentistry forward.

Season Two launches January 14 - subscribe now so you can be the first to discover how purpose‑driven leadership is reshaping dentistry 🚀

Christine shares her experience working with major health systems worldwide to deploy AI and cloud technologies that reduce clinician burnout, improve operational efficiency and elevate patient care. Together, they discuss what these innovations mean for dental practices today - and what’s coming next.

In this episode, you’ll discover:

• Why burnout is rising across dentistry and medicine - and how AI can finally move the needle.
• How ambient listening and automated note-taking are eliminating “pyjama charting” and giving clinicians their evenings back.
• How AI-powered scheduling, eligibility and pricing transparency strengthen patient trust.
• The future of AI-driven recall campaigns - and how practices can recover thousands in incomplete treatment.
• Why diagnostics, imaging and referral workflows are about to get significantly smarter.
• How medical-dental integration is accelerating, and the role AI will play in breaking down long-standing silos.
• What the next 1-5 years look like for AI adoption, clinician experience and practice performance.

Whether you’re a practice owner, part of a clinical team, or curious about how AI is reshaping the patient and provider experience, this episode offers a grounded, forward-looking look at what’s coming - and why it matters.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

Learn more about our partnership with AWS: Read the press release

Kunal shares his journey from studying Computer Science & AI to qualifying as a dentist in Prague, and how that blend of clinical skill and technical thinking has shaped his approach to efficiency, patient experience and modern practice ownership.

In this episode, you’ll discover:

• How Kunal transformed a traditional practice model into a modern, streamlined, mixed-workflow environment.
• The role AI now plays in diagnostics, communication and reducing clinical fatigue.
• Why tools like Pearl, AI voice notes and digital IOS scanning have elevated clarity, trust and treatment outcomes.
• How visual communication and colour-coded diagnostics empower patients to make confident decisions.
• The measurable impact of digitisation – from higher treatment acceptance to smoother workflows and improved team satisfaction.
• Kunal’s philosophy on delivering value, building rapport and crafting a memorable patient journey.
• What forward-thinking clinicians should consider when modernising their practice.

Whether you’re evolving your workflows, exploring digital tools or simply looking to elevate patient experience, this episode is packed with insight into efficiency, engagement, and the mindset behind truly future-focused dentistry.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts.

Rebekah shares how social media can transform a practice’s visibility, reputation, and patient base - and why platforms like TikTok and Instagram Reels are now essential tools for growth.

In this episode, you’ll learn:

• How to create authentic, trend-driven content that converts followers into patients.

• Why speed of response on social platforms is key to maximising bookings.

• How to empower your team to become part of your brand story.

• The difference between views, engagement, and true patient growth.

• Practical first steps for any practice starting from scratch on social.

Whether you’re managing a single site or scaling a group, this conversation is full of practical ideas to help you build brand visibility, boost engagement, and connect with patients in new ways.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

In this episode, you’ll discover:

• What dentistry can learn from pharmacy’s systems and structure.
• How Together Dental achieves consistency across 36 practices.
• Why AI, automation, and digital transformation are essential for the future.
• How data-driven tools and dashboards improve practice performance.
• The benefits of cloud-based systems like Dentally for visibility and efficiency.
• How a multidisciplinary approach supports recruitment and retention.
• Why collaboration across DSOs and independents strengthens the industry.
• What’s next for corporate dentistry, NHS reform, and patient access.

Whether you’re a DSO leader, practice owner, or dental professional navigating digital change, this episode offers practical insights on leading teams, implementing technology, and embracing collaboration to build a scalable, future-ready organisation.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

In this episode, you’ll discover:

• Why patient reviews are essential for dental reputation and growth.
• How to build an effective, consistent review collection process.
• The best timing and platforms for gathering patient feedback.
• Why responding to both positive and negative reviews matters.
• How to turn feedback into content that boosts visibility and SEO.
• Practical ways to train your team and make reviews part of the patient journey.
• The importance of avoiding review gating and embracing honest feedback.

Whether you’re a practice owner, manager, or clinician, this episode offers clear, actionable steps to strengthen your reputation and patient relationships through authentic feedback.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

In this episode, you’ll discover:

• Why the Canadian DSO market is expanding and how it compares globally.
• The biggest challenges facing group practices today.
• How cloud–based and AI–driven tools are transforming operations.
• Why technology consolidation is vital for efficiency and patient care.
• How collaboration with dental schools is shaping the next generation.
• The impact of innovations like 3D printing and automation.
• Practical advice for DSOs looking to scale successfully.
• What the next decade of Canadian group dentistry may hold.

Whether you’re a DSO leader, practice owner exploring group expansion, or part of a dental team navigating the shift towards multisite operations, this episode offers valuable insights into how the market is evolving, the challenges and opportunities of consolidation, and what it takes to build a scalable, future–ready dental organisation. Even if you’re not based in Canada, the themes, strategies, and lessons shared in this conversation are highly relevant to anyone operating within or exploring the group dentistry space.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

In this episode, you’ll discover:

• Why AI in dental radiography is becoming essential for modern practices.
• How Pearl’s AI tools provide a reliable second opinion, unburdening dentists and improving patient care.
• Global adoption trends of dental AI technology, from the US to the UK, Europe, and Australia.
• Key breakthroughs including FDA clearance for 2D and 3D CBCT imaging.
• How AI drives practice efficiency, ROI, and better patient outcomes.
• Insights into scaling AI technology and building a mission-driven, innovative dental team.

Whether you’re a dental practice owner, student, ambitious associate or dental entrepreneur yourself, this episode provides practical strategies, real-world insights, and a front-row view of how AI and dental technology are shaping the future of dentistry.

Subscribe to Spilling the Teath, presented by Henry Schein One, wherever you get your podcasts. New episodes every Wednesday.

Hosted by Alan Mutton, this series dives deep into the future of digital dentistry, exploring how AI-driven innovations, digital workflows, and next-generation dental technologies are transforming both patient care and the business side of dentistry.

Across Season One, Alan sits down with practice owners, dental innovators, and industry entrepreneurs to uncover how they’re:

• Using AI in dentistry to deliver smarter, faster, and more precise treatment plans
• Implementing digital workflows to improve efficiency and patient experience
• Leveraging dental software and data to streamline operations and drive growth
• Future-proofing their dental practices for long-term success

From smarter workflows to digital growth strategies, Spilling the Teath brings you real stories and actionable insights from the voices shaping the next decade of dentistry.

Season One launches October 15 🎧 - subscribe now to discover how technology is transforming dental practices today and redefining what’s possible, tomorrow.