<![CDATA[Tell Me Why]]>b8625fad-7f61-5e27-9133-cc14391fbf16Thu, 12 Mar 2026 22:25:52 +0000Captivate.fmAmerican Airlineshttps://artwork.captivate.fm/fb4262eb-48b4-461b-90a7-ad10af5e6e6b/5nsDnPeNlb1YnyQF0gNZFb4k.pngTell Me WhyAmerican AirlinesAmerican AirlinesHave you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.https://tell-me-why.captivate.fmfalseepisodichttps://feeds.captivate.fm/tell-me-why/nopodcastS9:E2 — ‘Our technology focus is to enable the goals of the airline’ — Ganesh JayaramS9:E2 — ‘Our technology focus is to enable the goals of the airline’ — Ganesh JayaramIn the latest episode of Tell Me Why, American’s Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to talk about the priorities for American’s IT team, how technology is helping to improve the team member and customer experience and how American is leveraging AI to build a more efficient airline.

]]>In the latest episode of Tell Me Why, American’s Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to talk about the priorities for American’s IT team, how technology is helping to improve the team member and customer experience and how American is leveraging AI to build a more efficient airline.

]]>4875f3ae-9b16-4d6d-b708-14c6d7919831Thu, 12 Mar 2026 10:45:00 -050008:03falsefull9229S9:E1 — ‘We need to make sure we’re investing in technologies‘ — Larry CulpS9:E1 — ‘We need to make sure we’re investing in technologies‘ — Larry CulpIn the first episode of Season 9 of Tell Me Why, GE Aerospace Chairman and Chief Executive Officer Larry Culp joins Chief Communications Officer Ron DeFeo to talk about the decades-long relationship between American and GE Aerospace and how GE and CFM’s fuel-efficient engines power American’s aircraft. Larry emphasized GE Aerospace’s commitment to deliver best-in-class engines to help American maximize the power of our fleet and network to connect more people to more places than any other airline.

]]>In the first episode of Season 9 of Tell Me Why, GE Aerospace Chairman and Chief Executive Officer Larry Culp joins Chief Communications Officer Ron DeFeo to talk about the decades-long relationship between American and GE Aerospace and how GE and CFM’s fuel-efficient engines power American’s aircraft. Larry emphasized GE Aerospace’s commitment to deliver best-in-class engines to help American maximize the power of our fleet and network to connect more people to more places than any other airline.

]]>75a91b0c-1de0-4d2c-9578-4cce6d04178aThu, 19 Feb 2026 16:05:00 -050006:19falsefull9119S8:E7 — ‘It’s about who you walk and run with’— Jerry JonesS8:E7 — ‘It’s about who you walk and run with’— Jerry JonesIn the latest episode of Tell Me Why, Dallas Cowboys Owner, President and General Manager Jerry Jones joins Chief Communications Officer Ron DeFeo at The Star in Frisco, Texas, to talk about the power of partnership and what it means to build something enduring. Jerry reflects on the Cowboys’ long-standing relationship with American Airlines, the shared pursuit of excellence and how customer experience is at the heart of everything.

]]>In the latest episode of Tell Me Why, Dallas Cowboys Owner, President and General Manager Jerry Jones joins Chief Communications Officer Ron DeFeo at The Star in Frisco, Texas, to talk about the power of partnership and what it means to build something enduring. Jerry reflects on the Cowboys’ long-standing relationship with American Airlines, the shared pursuit of excellence and how customer experience is at the heart of everything.

]]>7221470e-9384-4036-b546-fa56fc1033bdMon, 17 Nov 2025 10:00:00 -050011:50falsefull8778S8:E6 — ‘oneworld is extremely important for us’ — Turkka KuusistoS8:E6 — ‘oneworld is extremely important for us’ — Turkka KuusistoIn the latest episode of Tell Me Why, Finnair CEO Turkka Kuusisto discusses the importance of oneworld and the Atlantic Joint Business. He also discusses Finnair’s recent centennial, improvements to the customer experience and the airline’s focus on sustainability. 

]]>In the latest episode of Tell Me Why, Finnair CEO Turkka Kuusisto discusses the importance of oneworld and the Atlantic Joint Business. He also discusses Finnair’s recent centennial, improvements to the customer experience and the airline’s focus on sustainability. 

]]>034f9a30-8017-4501-b3b9-a0e932160bdfMon, 06 Oct 2025 12:20:00 -050005:35falsefull8668S8:E5 — ‘We opened some amazing new routes’ — José FreigS8:E5 — ‘We opened some amazing new routes’ — José FreigIn the latest episode of Tell Me Why, José Freig, Vice President, International and Inflight Dining Operations, discusses American’s newest international routes and the exciting new products the airline is rolling out to support these markets. José also highlights the excitement of international team members as American heads into its centennial year.

]]>In the latest episode of Tell Me Why, José Freig, Vice President, International and Inflight Dining Operations, discusses American’s newest international routes and the exciting new products the airline is rolling out to support these markets. José also highlights the excitement of international team members as American heads into its centennial year.

]]>171e0ce2-243f-4e07-a19c-9d4a9841aa51Tue, 30 Sep 2025 09:44:00 -050006:44falsefull8558S8:E4 — ‘The future of aviation is radically changing’ — Secretary Sean DuffyS8:E4 — ‘The future of aviation is radically changing’ — Secretary Sean DuffyU.S. Secretary of Transportation Sean Duffy discusses the evolving future of transportation and the work being done to build a state-of-the-art air traffic control system.

]]>U.S. Secretary of Transportation Sean Duffy discusses the evolving future of transportation and the work being done to build a state-of-the-art air traffic control system.

]]>1b0f6ad1-5b9f-4a4a-aca6-c2c932811879Fri, 22 Aug 2025 09:00:00 -050010:39falsefull8448S8:E3 — ‘What are the best routes for us to add’ — Brian ZnotinsS8:E3 — ‘What are the best routes for us to add’ — Brian ZnotinsBrian Znotins, SVP of Network Planning, discusses the newly announced international routes and the reasoning behind the selected destinations.

]]>Brian Znotins, SVP of Network Planning, discusses the newly announced international routes and the reasoning behind the selected destinations.

]]>f662f0a5-d3f4-4323-86b3-705a27029e8fThu, 14 Aug 2025 10:30:00 -050007:26falsefull8338S8:E2 — ‘Modernizing our digital customer experience' — Ganesh JayaramS8:E2 — ‘Modernizing our digital customer experience' — Ganesh JayaramIn the latest episode of Tell Me Why, Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to discuss the critical role IT plays in enhancing the operation and customer experience. From app redesigns to new technologies supporting operations and customer interactions, the team is working hard to deliver a seamless digital journey.

]]>In the latest episode of Tell Me Why, Chief Digital and Information Officer Ganesh Jayaram joins Chief Communications Officer Ron DeFeo to discuss the critical role IT plays in enhancing the operation and customer experience. From app redesigns to new technologies supporting operations and customer interactions, the team is working hard to deliver a seamless digital journey.

]]>2b2ef379-a8a0-401e-91af-38f11819978bMon, 23 Jun 2025 13:16:00 -050010:46falsefull8228S8:E1 — 'Focusing on the entire customer journey' — Heather GarbodenS8:E1 — 'Focusing on the entire customer journey' — Heather GarbodenOn the season 8 debut of Tell Me Why, Chief Customer Officer Heather Garboden joins Chief Communications Officer Ron DeFeo to talk about the renewed focus on the customer experience and how the Customer Experience organization is keeping customers at the center of decisions being made. From new lounges and a redesigned mobile app to complimentary Wi-Fi for AAdvantage® members, sponsored by AT&T, the sky’s the limit when it comes to delivering a world-class experience for our customers.  

]]>On the season 8 debut of Tell Me Why, Chief Customer Officer Heather Garboden joins Chief Communications Officer Ron DeFeo to talk about the renewed focus on the customer experience and how the Customer Experience organization is keeping customers at the center of decisions being made. From new lounges and a redesigned mobile app to complimentary Wi-Fi for AAdvantage® members, sponsored by AT&T, the sky’s the limit when it comes to delivering a world-class experience for our customers.  

]]>18700a21-cbb0-4d65-83bb-96fad691d4feThu, 22 May 2025 13:39:00 -050006:04falsefull8118S7:E7 — ‘We’re making loyalty even more rewarding.’ — Scott ChandlerS7:E7 — ‘We’re making loyalty even more rewarding.’ — Scott ChandlerIn the latest episode of Tell Me Why, Scott Chandler, Senior Vice President of Revenue Management and Loyalty, joins Ron DeFeo, Chief Communications and Marketing Officer, to share exciting updates to the AAdvantage® program. From getting to use your miles onboard to keeping it straightforward to earn status, discover how we’re making loyalty more rewarding for our customers.

]]>In the latest episode of Tell Me Why, Scott Chandler, Senior Vice President of Revenue Management and Loyalty, joins Ron DeFeo, Chief Communications and Marketing Officer, to share exciting updates to the AAdvantage® program. From getting to use your miles onboard to keeping it straightforward to earn status, discover how we’re making loyalty more rewarding for our customers.

]]>6873eda6-0ad8-486c-8200-5f9d06deb04aThu, 12 Dec 2024 08:00:00 -050004:04falsefull7777S7:E6 — ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric WilsonS7:E6 — ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric WilsonIn the latest episode of Tell Me Why, Capt. Alan Johnson, Vice President of Flight, and Cedric Wilson, Vice President of Safety Systems, Efficiency and Compliance, join Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our Operations team is getting ready for a busy holiday travel season. Learn more about how American is preparing to welcome nearly 8.3 million customers during the Thanksgiving holiday period on our Newsroom.  

]]>In the latest episode of Tell Me Why, Capt. Alan Johnson, Vice President of Flight, and Cedric Wilson, Vice President of Safety Systems, Efficiency and Compliance, join Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our Operations team is getting ready for a busy holiday travel season. Learn more about how American is preparing to welcome nearly 8.3 million customers during the Thanksgiving holiday period on our Newsroom.  

]]>ad204ac4-1810-4e37-ad36-afa232b6734bThu, 21 Nov 2024 12:41:00 -050008:28falsefull7667S7:E5 — ‘We want to increase travel.’ — Geoff FreemanS7:E5 — ‘We want to increase travel.’ — Geoff FreemanIn the latest episode of Tell Me Why, Geoff Freeman, President and CEO of U.S. Travel Association, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the work the association is doing to advocate on behalf of the travel industry. American is a proud member of U.S. Travel and partners with them to ensure that the interests of the travel community, and all those employed by it, are effectively represented within the legislative process.

]]>In the latest episode of Tell Me Why, Geoff Freeman, President and CEO of U.S. Travel Association, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the work the association is doing to advocate on behalf of the travel industry. American is a proud member of U.S. Travel and partners with them to ensure that the interests of the travel community, and all those employed by it, are effectively represented within the legislative process.

]]>c73049a5-c0d1-4c38-aa43-5420cb08777cMon, 21 Oct 2024 11:14:00 -050007:44falsefull7557S7:E4 — ‘These destinations are a gateway to the rest of Europe.’ — Brian ZnotinsS7:E4 — ‘These destinations are a gateway to the rest of Europe.’ — Brian ZnotinsIn the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network and Schedule Planning, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the summer 2025 network announcement. American continues to grow its comprehensive global network and will offer customers five new routes to Europe next summer, including returning to Edinburgh, Scotland (EDI) for the first time since 2019.

]]>In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network and Schedule Planning, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the summer 2025 network announcement. American continues to grow its comprehensive global network and will offer customers five new routes to Europe next summer, including returning to Edinburgh, Scotland (EDI) for the first time since 2019.

]]>03ad3052-9c09-421c-ba95-74ac94e3a720Tue, 10 Sep 2024 10:29:00 -050007:51falsefull7447S7:E3 — ‘We’ve really been focusing on supportability.’ — Heather GarbodenS7:E3 — ‘We’ve really been focusing on supportability.’ — Heather GarbodenIn the latest episode of Tell Me Why, Heather Garboden, Senior Vice President, American Eagle and Cargo, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our regional carriers and Cargo team are helping us achieve our goals of running a reliable and profitable airline.

]]>In the latest episode of Tell Me Why, Heather Garboden, Senior Vice President, American Eagle and Cargo, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our regional carriers and Cargo team are helping us achieve our goals of running a reliable and profitable airline.

]]>ebe7136b-5234-4176-98fc-7270a89aef46Fri, 16 Aug 2024 11:29:00 -050008:11falsefull7337S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh JayaramS7:E2 — ‘We’re reengineering the way we work.’ — Ganesh JayaramIn the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk about how technology is powering our airline. Team members are leveraging technology to support customers this summer by mitigating disruptions, driving faster recovery during irregular operations and delivering new features that make the customers’ travel journeys easier. To better support our customers and team members, IT is reengineering how they work with a focus on resiliency in delivery, excellence in engineering and modernizing technology. 

]]>In the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk about how technology is powering our airline. Team members are leveraging technology to support customers this summer by mitigating disruptions, driving faster recovery during irregular operations and delivering new features that make the customers’ travel journeys easier. To better support our customers and team members, IT is reengineering how they work with a focus on resiliency in delivery, excellence in engineering and modernizing technology. 

]]>6a2d3e40-1899-45a1-a077-a63db5fdd052Fri, 07 Jun 2024 11:00:00 -050009:07falsefull7227S7:E1 — ‘Are we ready? We absolutely are.’ — David SeymourS7:E1 — ‘Are we ready? We absolutely are.’ — David SeymourIn the Season 7 premiere of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to preview American’s summer operation and share some of the preparations we’ve made to ensure the airline runs smoothly for our customers during this critical time of year.

Learn more about our preparation for the summer travel season on our Newsroom.

]]>In the Season 7 premiere of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to preview American’s summer operation and share some of the preparations we’ve made to ensure the airline runs smoothly for our customers during this critical time of year.

Learn more about our preparation for the summer travel season on our Newsroom.

]]>f4387431-5d1c-4223-968b-ae0012abb593Wed, 15 May 2024 11:00:00 -050009:52falsefull7117S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu RajaS6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu RajaIn the season 6 finale of Tell Me Why, Vasu Raja, Chief Commercial Officer, talks about how we think about our business and our customers – from the best global network to the award-winning AAdvantage program to connecting directly with our customer.

]]>In the season 6 finale of Tell Me Why, Vasu Raja, Chief Commercial Officer, talks about how we think about our business and our customers – from the best global network to the award-winning AAdvantage program to connecting directly with our customer.

]]>695e03eb-845b-4210-a112-9ef1450b0f6dThu, 28 Dec 2023 19:30:00 -050016:31falsefull611116S6:E10 — ‘The team is what’s going to make this work.’ — Anne MoroniS6:E10 — ‘The team is what’s going to make this work.’ — Anne MoroniIn the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, talks about our strong operational performance, how we’ve prepared for the Thanksgiving holiday travel period and the latest tools and technology helping our team. We’re running the best operation in our history, and we’re prepared to continue delivering for our customers this winter holiday season. Learn more about what we’re expecting for Thanksgiving holiday travel on our Newsroom. 

]]>In the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, talks about our strong operational performance, how we’ve prepared for the Thanksgiving holiday travel period and the latest tools and technology helping our team. We’re running the best operation in our history, and we’re prepared to continue delivering for our customers this winter holiday season. Learn more about what we’re expecting for Thanksgiving holiday travel on our Newsroom. 

]]>tag:soundcloud,2010:tracks/1663960368Mon, 13 Nov 2023 16:06:00 -050009:39falsefull610106S6:E10 — Tell Me Why: ‘The team is what’s going to make this work.’ — Anne Moroni by American AirlinesS6:E9 — ‘Fuel is a commodity and it’s all about the supply and demand dynamics’ —Meghan MontanaS6:E9 — ‘Fuel is a commodity and it’s all about the supply and demand dynamics’ —Meghan MontanaIn the latest episode of Tell Me Why, Meghan Montana, Senior Vice President and Treasurer, talks about the recent run-up in fuel prices, the proactive decisions we’re making to protect American from the rise in costs and how team members around the system can help conserve fuel.

]]>In the latest episode of Tell Me Why, Meghan Montana, Senior Vice President and Treasurer, talks about the recent run-up in fuel prices, the proactive decisions we’re making to protect American from the rise in costs and how team members around the system can help conserve fuel.

]]>5be6d53e-af6d-463a-85cd-b173752ad87eThu, 14 Sep 2023 14:45:00 -050008:55falsefull6996S6:E8 — ‘Sustainability Is At The Heart Of Building An Airline That Thrives Forever’—Jill BlicksteinS6:E8 — ‘Sustainability Is At The Heart Of Building An Airline That Thrives Forever’—Jill BlicksteinIn the latest episode of Tell Me Why, Jill Blickstein, VP and Chief Sustainability Officer talks about sustainability and why it’s so important for our airline. We’re on a path to net-zero emissions by 2050, and there is a lot to be excited about, including a recent study American participated in with Google Research and Breakthrough Energy on avoiding contrails in flight.

]]>In the latest episode of Tell Me Why, Jill Blickstein, VP and Chief Sustainability Officer talks about sustainability and why it’s so important for our airline. We’re on a path to net-zero emissions by 2050, and there is a lot to be excited about, including a recent study American participated in with Google Research and Breakthrough Energy on avoiding contrails in flight.

]]>0ab65aab-ebdb-47e6-8a97-3172398d33f5Fri, 08 Sep 2023 11:14:00 -050008:11falsefull6886S6:E7 – ‘We’re excited to add new destinations to the mix’ — Brian ZnotinsS6:E7 – ‘We’re excited to add new destinations to the mix’ — Brian ZnotinsIn the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network Planning, talks about the summer 2024 network announcement. Next year, we’ll offer service to three new European cities, add one brand new route and resume service to Venice, Italy (VCE), from ORD.

]]>In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network Planning, talks about the summer 2024 network announcement. Next year, we’ll offer service to three new European cities, add one brand new route and resume service to Venice, Italy (VCE), from ORD.

]]>b2a7b2ba-ac29-4583-b422-70e64dd5cf6dThu, 17 Aug 2023 09:16:00 -050007:38falsefull6776Earnings Highlights — 2Q23Earnings Highlights — 2Q23Listen in to the latest episode for a recap of the second-quarter 2023 earnings call. Get the highlights of what Robert and other leaders discussed — from financial to operational performance.

]]>Listen in to the latest episode for a recap of the second-quarter 2023 earnings call. Get the highlights of what Robert and other leaders discussed — from financial to operational performance.

]]>tag:soundcloud,2010:tracks/1570642483Fri, 21 Jul 2023 00:41:00 -050010:36falsebonusListen in to the latest episode for a recap of the second-quarter 2023 earnings call. Get the highlights of what Robert and other leaders discussed — from financial to operational performance.S6:E6 – ‘Focused on a consistent, convenient & connected experience’ — Carolyne Truelove & Kim CisekS6:E6 – ‘Focused on a consistent, convenient & connected experience’ — Carolyne Truelove & Kim CisekIn the latest episode of Tell Me Why, Carolyne Truelove, Vice President of Reservations and Service Recovery, and Kim Cisek, Vice President of Customer Experience, join Ron DeFeo, Chief Communications Officer, to talk about how we’re working to deliver a better experience across all touch points of the customer journey through technology and investments in our products.

]]>In the latest episode of Tell Me Why, Carolyne Truelove, Vice President of Reservations and Service Recovery, and Kim Cisek, Vice President of Customer Experience, join Ron DeFeo, Chief Communications Officer, to talk about how we’re working to deliver a better experience across all touch points of the customer journey through technology and investments in our products.

]]>tag:soundcloud,2010:tracks/1565066998Fri, 14 Jul 2023 15:57:00 -050009:10falsefull6666In the latest episode of Tell Me Why, Carolyne Truelove, Vice President of Reservations and Service Recovery, and Kim Cisek, Vice President of Customer Experience, join Ron DeFeo, Chief Communications Officer, to talk about how we’re working to deliver a better experience across all touch points of the customer journey through technology and investments in our products.S6:E5 - ‘We operate for our customers’ — David SeymourS6:E5 - ‘We operate for our customers’ — David SeymourIn the latest episode of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how we’re working as a team and solving for the system to deliver a reliable operation this summer — and keeping our customers at the center of all we do. The summer started strong, and we’re well positioned to deliver in the summer weeks ahead — and beyond.

]]>In the latest episode of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how we’re working as a team and solving for the system to deliver a reliable operation this summer — and keeping our customers at the center of all we do. The summer started strong, and we’re well positioned to deliver in the summer weeks ahead — and beyond.

]]>tag:soundcloud,2010:tracks/1540882843Thu, 15 Jun 2023 13:31:00 -050008:24falsefull6556In the latest episode of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how we’re working as a team and solving for the system to deliver a reliable operation this summer — and keeping our customers at the center of all we do. The summer started strong, and we’re well positioned to deliver in the summer weeks ahead — and beyond.S6:E4 — ‘We want to be a winning franchise, not just have a winning season’ — Jessica TylerS6:E4 — ‘We want to be a winning franchise, not just have a winning season’ — Jessica TylerJessica Tyler, VP, IOC, joins Ron DeFeo to talk about how the IOC team is focused on delivering for our customers and fulfilling the promise we made when they booked travel with us. Earlier this week, Chief Operating Officer David Seymour shared an update on our outstanding Memorial Day weekend operational performance, and the IOC is committed to continuing that momentum throughout the summer and year-round.

]]>Jessica Tyler, VP, IOC, joins Ron DeFeo to talk about how the IOC team is focused on delivering for our customers and fulfilling the promise we made when they booked travel with us. Earlier this week, Chief Operating Officer David Seymour shared an update on our outstanding Memorial Day weekend operational performance, and the IOC is committed to continuing that momentum throughout the summer and year-round.

]]>tag:soundcloud,2010:tracks/1528893472Fri, 02 Jun 2023 14:19:00 -050011:41falsefull6446Jessica Tyler, VP, IOC, joins Ron DeFeo to talk about how the IOC team is focused on delivering for our customers and fulfilling the promise we made when they booked travel with us. Earlier this week, Chief Operating Officer David Seymour shared an update on our outstanding Memorial Day weekend operational performance, and the IOC is committed to continuing that momentum throughout the summer and year-round.S6:E3 — ‘We are laser-focused on ensuring we have our operation running well.’ — Evie GarcesS6:E3 — ‘We are laser-focused on ensuring we have our operation running well.’ — Evie GarcesIn the latest edition of Tell Me Why, Evie Garces, VP of Line Maintenance discusses the important around-the-clock work Tech Ops performs, the critical role the team plays in our summer operation and steps American is taking to open doors to careers in aircraft maintenance, ensuring a full pipeline of aviation maintenance professionals for the future.

]]>In the latest edition of Tell Me Why, Evie Garces, VP of Line Maintenance discusses the important around-the-clock work Tech Ops performs, the critical role the team plays in our summer operation and steps American is taking to open doors to careers in aircraft maintenance, ensuring a full pipeline of aviation maintenance professionals for the future.

]]>tag:soundcloud,2010:tracks/1509431962Mon, 08 May 2023 17:20:00 -050007:06falsefull6336In the latest edition of Tell Me Why, Evie Garces, VP of Line Maintenance discusses the important around-the-clock work Tech Ops performs, the critical role the team plays in our summer operation and steps American is taking to open doors to careers in aircraft maintenance, ensuring a full pipeline of aviation maintenance professionals for the future.Earnings Highlights — 1Q23Earnings Highlights — 1Q23Don’t have time to listen to the full earnings call? No worries. We’ve put together the highlights in our new podcast recapping the call where Robert and other leaders discussed our financial and operational performance.

]]>Don’t have time to listen to the full earnings call? No worries. We’ve put together the highlights in our new podcast recapping the call where Robert and other leaders discussed our financial and operational performance.

]]>tag:soundcloud,2010:tracks/1501781293Thu, 27 Apr 2023 22:33:00 -050011:44falsebonusDon’t have time to listen to the full earnings call? No worries. We’ve put together the highlights in our new podcast recapping the call where Robert and other leaders discussed our financial and operational performance.S6:E2 — ‘Our customers have changed, and how they shop has changed’ — Scott Laurence & Thomas RajanS6:E2 — ‘Our customers have changed, and how they shop has changed’ — Scott Laurence & Thomas RajanIn the newest edition of Tell Me Why, Scott Laurence, SVP of Partnership Strategy and International, and Thomas Rajan, VP of Global Sales, discuss how American is implementing New Distribution Capability technology, which we use to distribute offers to customers through travel retailers, and giving customers the best content by improving the digital retail experience.

]]>In the newest edition of Tell Me Why, Scott Laurence, SVP of Partnership Strategy and International, and Thomas Rajan, VP of Global Sales, discuss how American is implementing New Distribution Capability technology, which we use to distribute offers to customers through travel retailers, and giving customers the best content by improving the digital retail experience.

]]>tag:soundcloud,2010:tracks/1490760277Wed, 12 Apr 2023 15:20:00 -050007:25falsefull6226In the newest edition of Tell Me Why, Scott Laurence, SVP of Partnership Strategy and International, and Thomas Rajan, VP of Global Sales, discuss how American is implementing New Distribution Capability technology, which we use to distribute offers to customers through travel retailers, and giving customers the best content by improving the digital retail experience.S6:E1 — ‘We are ready to execute for a great summer’ — Julie RathS6:E1 — ‘We are ready to execute for a great summer’ — Julie RathIn the Season 6 premiere of Tell Me Why, Julie Rath, SVP of Airport Operations, discusses how the American team is carrying our strong operational momentum forward, following an impressive first quarter and spring break operation period so far. With the summer in sight, our focus remains on delivering a reliable operation for our customers by planning, executing and recovering. For the Airport Operations team, Julie says that means doubling down on our turn performance with the right tools and support. And when the inevitable spring and summer storms hit, we’ll continue to prioritize our swift recovery with a resilient plan, the right resources, refined processes and new technology.

]]>In the Season 6 premiere of Tell Me Why, Julie Rath, SVP of Airport Operations, discusses how the American team is carrying our strong operational momentum forward, following an impressive first quarter and spring break operation period so far. With the summer in sight, our focus remains on delivering a reliable operation for our customers by planning, executing and recovering. For the Airport Operations team, Julie says that means doubling down on our turn performance with the right tools and support. And when the inevitable spring and summer storms hit, we’ll continue to prioritize our swift recovery with a resilient plan, the right resources, refined processes and new technology.

]]>tag:soundcloud,2010:tracks/1480549192Wed, 29 Mar 2023 20:02:00 -050007:01falsefull6116In the Season 6 premiere of Tell Me Why, Julie Rath, SVP of Airport Operations, discusses how the American team is carrying our strong operational momentum forward, following an impressive first quarter and spring break operation period so far. With the summer in sight, our focus remains on delivering a reliable operation for our customers by planning, executing and recovering. For the Airport Operations team, Julie says that means doubling down on our turn performance with the right tools and support. And when the inevitable spring and summer storms hit, we’ll continue to prioritize our swift recovery with a resilient plan, the right resources, refined processes and new technology.Earnings Highlights — 4Q22/FY22Earnings Highlights — 4Q22/FY22Don’t have time to listen to a full earnings call? We’ve launched a new series with all the highlights. Hear what CEO Robert Isom had to say about our financial and operational performance in 2022 and what lies ahead for American.

]]>Don’t have time to listen to a full earnings call? We’ve launched a new series with all the highlights. Hear what CEO Robert Isom had to say about our financial and operational performance in 2022 and what lies ahead for American.

]]>tag:soundcloud,2010:tracks/1434071197Fri, 27 Jan 2023 21:59:00 -050008:39falsebonusDon’t have time to listen to a full earnings call? We’ve launched a new series with all the highlights. Hear what CEO Robert Isom had to say about our financial and operational performance in 2022 and what lies ahead for American.S5:E13 — ‘We’re ready to run a reliable operation during the winter holiday’ — Julie RathS5:E13 — ‘We’re ready to run a reliable operation during the winter holiday’ — Julie RathIn the Season 5 finale of Tell Me Why, Julie Rath, SVP of Airport Operations, joins Ron DeFeo, Chief Communications Officer, to discuss how our team ran a reliable operation during the Thanksgiving holiday travel period and is prepared to serve more than 10 million customers during the winter holiday travel peak. She said the team is prepared to control the controllables and deliver for our customers thanks to the great partnerships that exist across the airline, team member staffing and winter weather prep.

]]>In the Season 5 finale of Tell Me Why, Julie Rath, SVP of Airport Operations, joins Ron DeFeo, Chief Communications Officer, to discuss how our team ran a reliable operation during the Thanksgiving holiday travel period and is prepared to serve more than 10 million customers during the winter holiday travel peak. She said the team is prepared to control the controllables and deliver for our customers thanks to the great partnerships that exist across the airline, team member staffing and winter weather prep.

]]>tag:soundcloud,2010:tracks/1402618912Wed, 14 Dec 2022 15:57:00 -050006:14falsefull513135In the Season 5 finale of Tell Me Why, Julie Rath, SVP of Airport Operations, joins Ron DeFeo, Chief Communications Officer, to discuss how our team ran a reliable operation during the Thanksgiving holiday travel period and is prepared to serve more than 10 million customers during the winter holiday travel peak. She said the team is prepared to control the controllables and deliver for our customers thanks to the great partnerships that exist across the airline, team member staffing and winter weather prep.S5:E12 — ‘The uniqueness of Stand Up To Cancer partnering with American is just so special’S5:E12 — ‘The uniqueness of Stand Up To Cancer partnering with American is just so special’In the latest episode of Tell Me Why, Rusty Robertson, award-winning marketer and Co-founder of Stand Up To Cancer (SU2C), and Eric Stonestreet, two-time Emmy Award-winning actor, best known for his portrayal of Cam on the hit comedy series “Modern Family,” join Ron DeFeo, Chief Marketing and Communications Officer, to talk about what makes American’s partnership with SU2C so unique, how funding supports scientists in the mission to make every cancer patient a long-term survivor and how their personal stories make them passionate about this cause.

]]>In the latest episode of Tell Me Why, Rusty Robertson, award-winning marketer and Co-founder of Stand Up To Cancer (SU2C), and Eric Stonestreet, two-time Emmy Award-winning actor, best known for his portrayal of Cam on the hit comedy series “Modern Family,” join Ron DeFeo, Chief Marketing and Communications Officer, to talk about what makes American’s partnership with SU2C so unique, how funding supports scientists in the mission to make every cancer patient a long-term survivor and how their personal stories make them passionate about this cause.

]]>tag:soundcloud,2010:tracks/1379568016Wed, 09 Nov 2022 17:05:00 -050009:14falsefull512125In the latest episode of Tell Me Why, Rusty Robertson, award-winning marketer and Co-founder of Stand Up To Cancer (SU2C), and Eric Stonestreet, two-time Emmy Award-winning actor, best known for his portrayal of Cam on the hit comedy series “Modern Family,” join Ron DeFeo, Chief Marketing and Communications Officer, to talk about what makes American’s partnership with SU2C so unique, how funding supports scientists in the mission to make every cancer patient a long-term survivor and how their personal stories make them passionate about this cause.S5:E11 — ‘We’re creating a global network with our partners’ — Scott LaurenceS5:E11 — ‘We’re creating a global network with our partners’ — Scott LaurenceIn the latest episode of Tell Me Why, Scott Laurence, SVP of Partnership Strategy, joins Ron DeFeo, Chief Communications Officer, to talk about how our partnership strategy is helping us create a world-class customer experience. Scott also discusses the importance of our new agreement with all three major global distribution systems and how our redesigned AAdvantage program is helping contribute to our goal of returning to profitability.

]]>In the latest episode of Tell Me Why, Scott Laurence, SVP of Partnership Strategy, joins Ron DeFeo, Chief Communications Officer, to talk about how our partnership strategy is helping us create a world-class customer experience. Scott also discusses the importance of our new agreement with all three major global distribution systems and how our redesigned AAdvantage program is helping contribute to our goal of returning to profitability.

]]>tag:soundcloud,2010:tracks/1370480476Wed, 26 Oct 2022 14:43:00 -050006:23falsefull511115In the latest episode of Tell Me Why, Scott Laurence, SVP of Partnership Strategy, joins Ron DeFeo, Chief Communications Officer, to talk about how our partnership strategy is helping us create a world-class customer experience. Scott also discusses the importance of our new agreement with all three major global distribution systems and how our redesigned AAdvantage program is helping contribute to our goal of returning to profitability.S5:E10 — ‘We have an incredible team running a reliable hub’ — Ralph LopezS5:E10 — ‘We have an incredible team running a reliable hub’ — Ralph LopezIn the latest episode of Tell Me Why, Ralph Lopez, VP of CLT Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the work the team is doing in CLT to run a reliable operation. Succeeding in DFW and CLT is critical to our airline’s success and the team in CLT is setting an important tone across key dependability metrics. Plus, Ralph and Ron share more about their excitement for the upcoming World Cup.

]]>In the latest episode of Tell Me Why, Ralph Lopez, VP of CLT Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the work the team is doing in CLT to run a reliable operation. Succeeding in DFW and CLT is critical to our airline’s success and the team in CLT is setting an important tone across key dependability metrics. Plus, Ralph and Ron share more about their excitement for the upcoming World Cup.

]]>tag:soundcloud,2010:tracks/1364863822Mon, 17 Oct 2022 20:05:00 -050008:17falsefull510105In the latest episode of Tell Me Why, Ralph Lopez, VP of CLT Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the work the team is doing in CLT to run a reliable operation. Succeeding in DFW and CLT is critical to our airline’s success and the team in CLT is setting an important tone across key dependability metrics. Plus, Ralph and Ron share more about their excitement for the upcoming World Cup.S5:E9 — ‘Our reliability in September was the best September we’ve ever had.’ — JC GulbransonS5:E9 — ‘Our reliability in September was the best September we’ve ever had.’ — JC GulbransonIn the latest episode of Tell Me Why, JC Gulbranson, Senior Vice President of Flight Operations and IOC, joins Ron DeFeo, Chief Communications Officer, to discuss American’s strong operational performance in September, including during the devasting hurricanes, as well as what we’re focused on as we carry that momentum into October and through the busy holiday travel season.

]]>In the latest episode of Tell Me Why, JC Gulbranson, Senior Vice President of Flight Operations and IOC, joins Ron DeFeo, Chief Communications Officer, to discuss American’s strong operational performance in September, including during the devasting hurricanes, as well as what we’re focused on as we carry that momentum into October and through the busy holiday travel season.

]]>tag:soundcloud,2010:tracks/1358260288Thu, 06 Oct 2022 20:51:00 -050007:25falsefull5995In the latest episode of Tell Me Why, JC Gulbranson, Senior Vice President of Flight Operations and IOC, joins Ron DeFeo, Chief Communications Officer, to discuss American’s strong operational performance in September, including during the devasting hurricanes, as well as what we’re focused on as we carry that momentum into October and through the busy holiday travel season.S5:E8 — Hispanic Heritage month and 25 Years of the Latin Diversity Network — Juan Carlos LiscanoS5:E8 — Hispanic Heritage month and 25 Years of the Latin Diversity Network — Juan Carlos LiscanoIn the latest episode of Tell Me Why, Juan Carlos Liscano, Vice President of MIA Operations, joins Ron DeFeo, Chief Communications Officer, to discuss his personal story tied to Hispanic Heritage Month and the Latin Diversity Network (LDN) Employee Business Resource Group (EBRG) as it celebrates 25 years of supporting local communities.

]]>In the latest episode of Tell Me Why, Juan Carlos Liscano, Vice President of MIA Operations, joins Ron DeFeo, Chief Communications Officer, to discuss his personal story tied to Hispanic Heritage Month and the Latin Diversity Network (LDN) Employee Business Resource Group (EBRG) as it celebrates 25 years of supporting local communities.

]]>tag:soundcloud,2010:tracks/1351501237Mon, 26 Sep 2022 21:44:00 -050005:26falsefull5885In the latest episode of Tell Me Why, Juan Carlos Liscano, Vice President of MIA Operations, joins Ron DeFeo, Chief Communications Officer, to discuss his personal story tied to Hispanic Heritage Month and the Latin Diversity Network (LDN) Employee Business Resource Group (EBRG) as it celebrates 25 years of supporting local communities.S5:E7 — ‘The operation plays a really critical role in the schedule that we fly’ — Brian ZnotinsS5:E7 — ‘The operation plays a really critical role in the schedule that we fly’ — Brian ZnotinsYou’ve likely seen news articles lately about changes to our schedule, but there’s more to the story than just the headlines. In the latest episode of Tell Me Why, Brian Znotins, Vice President of Network Planning, joins Ron DeFeo, Chief Communications Officer, to discuss how schedules are built to meet the needs of our customers, team members and the operation. Looking for more insight into how schedules are built? Read Brett Snyder’s story that breaks down the process on Cranky Flier.

]]>You’ve likely seen news articles lately about changes to our schedule, but there’s more to the story than just the headlines. In the latest episode of Tell Me Why, Brian Znotins, Vice President of Network Planning, joins Ron DeFeo, Chief Communications Officer, to discuss how schedules are built to meet the needs of our customers, team members and the operation. Looking for more insight into how schedules are built? Read Brett Snyder’s story that breaks down the process on Cranky Flier.

]]>tag:soundcloud,2010:tracks/1333460248Mon, 29 Aug 2022 14:37:00 -050009:14falsefull5775You’ve likely seen news articles lately about changes to our schedule, but there’s more to the story than just the headlines. In the latest episode of Tell Me Why, Brian Znotins, Vice President of Network Planning, joins Ron DeFeo, Chief Communications Officer, to discuss how schedules are built to meet the needs of our customers, team members and the operation. Looking for more insight into how schedules are built? Read Brett Snyder’s story that breaks down the process on Cranky Flier.S5:E6 — ‘We have a lot of flexibility as we continue to navigate the recovery’ — Meghan MontanaS5:E6 — ‘We have a lot of flexibility as we continue to navigate the recovery’ — Meghan MontanaIn the latest episode of Tell Me Why, Meghan Montana, , Vice President and Treasurer, joins Ron DeFeo, Chief Communications Officer, to share insight on three important topics – liquidity, debt and fuel. Meghan explains how well-positioned we are to continue navigating the post-pandemic recovery and how her team is focused on managing costs and reducing debt so we can achieve our goal of returning to profitability.

]]>In the latest episode of Tell Me Why, Meghan Montana, , Vice President and Treasurer, joins Ron DeFeo, Chief Communications Officer, to share insight on three important topics – liquidity, debt and fuel. Meghan explains how well-positioned we are to continue navigating the post-pandemic recovery and how her team is focused on managing costs and reducing debt so we can achieve our goal of returning to profitability.

]]>tag:soundcloud,2010:tracks/1326007300Wed, 17 Aug 2022 20:54:00 -050006:00falsefull5665In the latest episode of Tell Me Why, Meghan Montana, , Vice President and Treasurer, joins Ron DeFeo, Chief Communications Officer, to share insight on three important topics – liquidity, debt and fuel. Meghan explains how well-positioned we are to continue navigating the post-pandemic recovery and how her team is focused on managing costs and reducing debt so we can achieve our goal of returning to profitability.S5:E5 — ‘We want to build the best network in the world and deliver on it reliably’ — Anne MoroniS5:E5 — ‘We want to build the best network in the world and deliver on it reliably’ — Anne MoroniIn the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, and Brian Znotins, Vice President of Network Planning, join Ron DeFeo, Chief Communications Officer, to talk through how we’ve worked to build and deliver the best network in the world. Together with their teams, they’ve focused on building a schedule that our customers want to fly and that we can run reliably, with extra focus on our two biggest hubs – DFW and CLT.

]]>In the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, and Brian Znotins, Vice President of Network Planning, join Ron DeFeo, Chief Communications Officer, to talk through how we’ve worked to build and deliver the best network in the world. Together with their teams, they’ve focused on building a schedule that our customers want to fly and that we can run reliably, with extra focus on our two biggest hubs – DFW and CLT.

]]>tag:soundcloud,2010:tracks/1282246630Mon, 06 Jun 2022 21:14:00 -050009:38falsefull5555In the latest episode of Tell Me Why, Anne Moroni, Vice President of Operations Planning and Performance, and Brian Znotins, Vice President of Network Planning, join Ron DeFeo, Chief Communications Officer, to talk through how we’ve worked to build and deliver the best network in the world. Together with their teams, they’ve focused on building a schedule that our customers want to fly and that we can run reliably, with extra focus on our two biggest hubs – DFW and CLT.S5:E4 — ‘We contribute at such a high level for this airline’ — Franco TedeschiS5:E4 — ‘We contribute at such a high level for this airline’ — Franco TedeschiIn the latest episode of Tell Me Why, Franco Tedeschi, VP of Domestic Airports and Strategic Partnerships, joins Ron DeFeo, Chief Communications Officer, to talk about the role the spoke and gateway airports play in running a reliable operation. Our spokes and gateways account for about 47% of the airline’s flying each day and play a critical role in achieving our objectives of excelling at the fundamentals and succeeding in DFW and CLT. In fact, 50% of all turns going to DFW and CLT come from the spokes and gateways.

]]>In the latest episode of Tell Me Why, Franco Tedeschi, VP of Domestic Airports and Strategic Partnerships, joins Ron DeFeo, Chief Communications Officer, to talk about the role the spoke and gateway airports play in running a reliable operation. Our spokes and gateways account for about 47% of the airline’s flying each day and play a critical role in achieving our objectives of excelling at the fundamentals and succeeding in DFW and CLT. In fact, 50% of all turns going to DFW and CLT come from the spokes and gateways.

]]>tag:soundcloud,2010:tracks/1273759243Mon, 23 May 2022 17:01:00 -050007:09falsefull5445In the latest episode of Tell Me Why, Franco Tedeschi, VP of Domestic Airports and Strategic Partnerships, joins Ron DeFeo, Chief Communications Officer, to talk about the role the spoke and gateway airports play in running a reliable operation. Our spokes and gateways account for about 47% of the airline’s flying each day and play a critical role in achieving our objectives of excelling at the fundamentals and succeeding in DFW and CLT. In fact, 50% of all turns going to DFW and CLT come from the spokes and gateways.S5:E3 — ‘It’s been an incredible effort to make sure we’re ready for summer’ — JC GulbransonS5:E3 — ‘It’s been an incredible effort to make sure we’re ready for summer’ — JC GulbransonIn the latest episode of Tell Me Why, JC Gulbranson, SVP, Airport Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the incredible work our airport teams have been doing to get ready for summer. We’ve been preparing for summer for nearly a year to get the right people in the right place to support our operation.

]]>In the latest episode of Tell Me Why, JC Gulbranson, SVP, Airport Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the incredible work our airport teams have been doing to get ready for summer. We’ve been preparing for summer for nearly a year to get the right people in the right place to support our operation.

]]>tag:soundcloud,2010:tracks/1265186452Mon, 09 May 2022 18:36:00 -050010:00falsefull5335In the latest episode of Tell Me Why, JC Gulbranson, SVP, Airport Operations, joins Ron DeFeo, Chief Communications Officer, to talk about the incredible work our airport teams have been doing to get ready for summer. We’ve been preparing for summer for nearly a year to get the right people in the right place to support our operation.S5:E2 — ‘We’re getting back to the fundamentals’ — David SeymourS5:E2 — ‘We’re getting back to the fundamentals’ — David SeymourIn the latest episode of Tell Me Why, COO David Seymour joins Chief Communications Officer Ron DeFeo to talk about our focus on excelling at the fundamentals. The “one team” mentality is pivotal to mastering the turn, which our team does nearly 6,000 times a day, and running a safe and reliable operation this summer and beyond.

]]>In the latest episode of Tell Me Why, COO David Seymour joins Chief Communications Officer Ron DeFeo to talk about our focus on excelling at the fundamentals. The “one team” mentality is pivotal to mastering the turn, which our team does nearly 6,000 times a day, and running a safe and reliable operation this summer and beyond.

]]>tag:soundcloud,2010:tracks/1258066045Wed, 27 Apr 2022 15:53:00 -050008:13falsefull5225In the latest episode of Tell Me Why, COO David Seymour joins Chief Communications Officer Ron DeFeo to talk about our focus on excelling at the fundamentals. The “one team” mentality is pivotal to mastering the turn, which our team does nearly 6,000 times a day, and running a safe and reliable operation this summer and beyond.S5:E1 — ‘We have an outsized role in the success of our airline’ — Jim MosesS5:E1 — ‘We have an outsized role in the success of our airline’ — Jim MosesHave you ever wondered why we do the things we do at American? The Tell Me Why vodcast is a series that gives team members a look at the "why" behind the decisions our leaders make in guiding the world’s greatest airline. In Season 5 of Tell Me Why, we’ll dive deeper into our 2022 goals and objectives so you can better understand how we’ll run a reliable operation and return to profitability this year.

]]>Have you ever wondered why we do the things we do at American? The Tell Me Why vodcast is a series that gives team members a look at the "why" behind the decisions our leaders make in guiding the world’s greatest airline. In Season 5 of Tell Me Why, we’ll dive deeper into our 2022 goals and objectives so you can better understand how we’ll run a reliable operation and return to profitability this year.

]]>tag:soundcloud,2010:tracks/1249532530Wed, 13 Apr 2022 15:26:00 -050010:36falsefull5115Have you ever wondered why we do the things we do at American? The Tell Me Why vodcast is a series that gives team members a look at the "why" behind the decisions our leaders make in guiding the world’s greatest airline. In Season 5 of Tell Me Why, we’ll dive deeper into our 2022 goals and objectives so you can better understand how we’ll run a reliable operation and return to profitability this year.S4:05 — Tell Me Why: “Welcomed as my true, authentic self.” — Molly WilkinsonS4:05 — Tell Me Why: “Welcomed as my true, authentic self.” — Molly WilkinsonOn a recent episode of Tell Me Why – the American Airlines vodcast series for team members that shares the “why” behind the decisions we make – host Caroline Clayton, Vice President of Global Engagement for American, sat down with Molly Wilkinson, Vice President of Regulatory Affairs. Molly discusses the importance of Pride Month, American’s long-standing support for the LGBTQ community and the airline’s ongoing advocacy efforts across the United States to ensure all people are able to live as their true, authentic selves.

]]>On a recent episode of Tell Me Why – the American Airlines vodcast series for team members that shares the “why” behind the decisions we make – host Caroline Clayton, Vice President of Global Engagement for American, sat down with Molly Wilkinson, Vice President of Regulatory Affairs. Molly discusses the importance of Pride Month, American’s long-standing support for the LGBTQ community and the airline’s ongoing advocacy efforts across the United States to ensure all people are able to live as their true, authentic selves.

]]>tag:soundcloud,2010:tracks/1074467809Wed, 23 Jun 2021 17:32:00 -050006:42falsefull4554On a recent episode of Tell Me Why – the American Airlines vodcast series for team members that shares the “why” behind the decisions we make – host Caroline Clayton, Vice President of Global Engagement for American, sat down with Molly Wilkinson, Vice President of Regulatory Affairs. Molly discusses the importance of Pride Month, American’s long-standing support for the LGBTQ community and the airline’s ongoing advocacy efforts across the United States to ensure all people are able to live as their true, authentic selves.S4:03 — Tell Me Why: “The vaccines are all proving highly effective” — Jennifer SaddyS4:03 — Tell Me Why: “The vaccines are all proving highly effective” — Jennifer SaddyIn the latest episode of Tell Me Why, Jennifer Saddy, Managing Director, Absence Management, discusses the importance of team members getting a COVID-19 vaccine, the efforts the company is undertaking to help facilitate that and the new incentive program for those who choose to receive a vaccine.

]]>In the latest episode of Tell Me Why, Jennifer Saddy, Managing Director, Absence Management, discusses the importance of team members getting a COVID-19 vaccine, the efforts the company is undertaking to help facilitate that and the new incentive program for those who choose to receive a vaccine.

]]>tag:soundcloud,2010:tracks/1004185555Wed, 10 Mar 2021 16:20:00 -050006:31falsefull4334In the latest episode of Tell Me Why, Jennifer Saddy, Managing Director, Absence Management, discusses the importance of team members getting a COVID-19 vaccine, the efforts the company is undertaking to help facilitate that and the new incentive program for those who choose to receive a vaccine.S4:02 – Tell Me Why: “You should be excited about this” — Vasu RajaS4:02 – Tell Me Why: “You should be excited about this” — Vasu RajaIn the latest episode of Tell Me Why, Chief Revenue Officer Vasu Raja explains what our new Northeast Alliance with JetBlue means for our team, the value of codeshares and how the alliance will help American continue to grow in the future.

]]>In the latest episode of Tell Me Why, Chief Revenue Officer Vasu Raja explains what our new Northeast Alliance with JetBlue means for our team, the value of codeshares and how the alliance will help American continue to grow in the future.

]]>tag:soundcloud,2010:tracks/1004174032Wed, 10 Mar 2021 16:06:00 -050011:39falsefull4224In the latest episode of Tell Me Why, Chief Revenue Officer Vasu Raja explains what our new Northeast Alliance with JetBlue means for our team, the value of codeshares and how the alliance will help American continue to grow in the future.S4:01 – Tell Me Why: “We’ve set a goal of reaching net-zero emissions by 2050” — Jill BlicksteinS4:01 – Tell Me Why: “We’ve set a goal of reaching net-zero emissions by 2050” — Jill BlicksteinIn the Season 4 debut of Tell Me Why, Jill Blickstein, Managing Director of Environmental, Social and Governance (ESG), explains the strides American made on sustainability in the past year, despite the challenges the company faced due to the COVID-19 pandemic.

In 2020, American set a goal to reach net zero carbon emissions by 2050 and published its strategy for achieving that ambitious goal in a reimagined ESG report. American also took its first delivery of sustainable aviation fuel last year and launched a carbon offsetting partnership with Cool Effect. In this episode, Jill describes the significance of these developments, how they contribute to our long-term vision as a company, and what comes next in our efforts to run a more sustainable airline.

]]>In the Season 4 debut of Tell Me Why, Jill Blickstein, Managing Director of Environmental, Social and Governance (ESG), explains the strides American made on sustainability in the past year, despite the challenges the company faced due to the COVID-19 pandemic.

In 2020, American set a goal to reach net zero carbon emissions by 2050 and published its strategy for achieving that ambitious goal in a reimagined ESG report. American also took its first delivery of sustainable aviation fuel last year and launched a carbon offsetting partnership with Cool Effect. In this episode, Jill describes the significance of these developments, how they contribute to our long-term vision as a company, and what comes next in our efforts to run a more sustainable airline.

]]>tag:soundcloud,2010:tracks/984220543Fri, 12 Feb 2021 16:29:00 -050006:52falsefull4114In the Season 4 debut of Tell Me Why, Jill Blickstein, Managing Director of Environmental, Social and Governance (ESG), explains the strides American made on sustainability in the past year, despite the challenges the company faced due to the COVID-19 pandemic. In 2020, American set a goal to reach net zero carbon emissions by 2050 and published its strategy for achieving that ambitious goal in a reimagined ESG report. American also took its first delivery of sustainable aviation fuel last year and launched a carbon offsetting partnership with Cool Effect. In this episode, Jill describes the significance of these developments, how they contribute to our long-term vision as a company, and what comes next in our efforts to run a more sustainable airline.S3E10 - Tell Me Why: “We made improvements not just for American, but for the industry as a whole.”S3E10 - Tell Me Why: “We made improvements not just for American, but for the industry as a whole.”n the latest episode of Tell Me Why, two of American’s Boeing 737 experts stop by to discuss the latest as American prepares to return the Boeing 737 MAX to commercial service on Dec. 29. John DeLeeuw, Chair of the National Safety Committee of the Allied Pilots Association (APA) and Chair of APA’s 737 MAX Return to Service Ad Hoc Committee, and Chris Hurrell, American’s 737 Fleet Captain, explain the critical role American’s pilots played in the recertification process, changes as part of the aircraft’s return to service, pilot training and our Tech Ops team’s incredible work to maintain and ready the aircraft.

]]>n the latest episode of Tell Me Why, two of American’s Boeing 737 experts stop by to discuss the latest as American prepares to return the Boeing 737 MAX to commercial service on Dec. 29. John DeLeeuw, Chair of the National Safety Committee of the Allied Pilots Association (APA) and Chair of APA’s 737 MAX Return to Service Ad Hoc Committee, and Chris Hurrell, American’s 737 Fleet Captain, explain the critical role American’s pilots played in the recertification process, changes as part of the aircraft’s return to service, pilot training and our Tech Ops team’s incredible work to maintain and ready the aircraft.

]]>tag:soundcloud,2010:tracks/935420362Tue, 24 Nov 2020 20:30:00 -050008:36falsefull310103n the latest episode of Tell Me Why, two of American’s Boeing 737 experts stop by to discuss the latest as American prepares to return the Boeing 737 MAX to commercial service on Dec. 29. John DeLeeuw, Chair of the National Safety Committee of the Allied Pilots Association (APA) and Chair of APA’s 737 MAX Return to Service Ad Hoc Committee, and Chris Hurrell, American’s 737 Fleet Captain, explain the critical role American’s pilots played in the recertification process, changes as part of the aircraft’s return to service, pilot training and our Tech Ops team’s incredible work to maintain and ready the aircraft.S3:E6 - Tell Me Why: “It’s a real partnership across so many different groups.” — Jessica TylerS3:E6 - Tell Me Why: “It’s a real partnership across so many different groups.” — Jessica TylerIn the latest Tell Me Why, President of Cargo and Vice President of Airport Excellence Jessica Tyler talks about the recent blending of the Cargo and Airport Excellence groups into a single team. Jessica discusses how Airport Excellence team members help our frontline team members take care of customers and each other across our network of airports. She also shares how Cargo has been busy ramping up our cargo-only flying schedule since it was introduced in March and why cargo-only flights are so important to our business right now.

]]>In the latest Tell Me Why, President of Cargo and Vice President of Airport Excellence Jessica Tyler talks about the recent blending of the Cargo and Airport Excellence groups into a single team. Jessica discusses how Airport Excellence team members help our frontline team members take care of customers and each other across our network of airports. She also shares how Cargo has been busy ramping up our cargo-only flying schedule since it was introduced in March and why cargo-only flights are so important to our business right now.

]]>tag:soundcloud,2010:tracks/885097522Mon, 31 Aug 2020 15:42:00 -050006:01falsefull3663In the latest Tell Me Why, President of Cargo and Vice President of Airport Excellence Jessica Tyler talks about the recent blending of the Cargo and Airport Excellence groups into a single team. Jessica discusses how Airport Excellence team members help our frontline team members take care of customers and each other across our network of airports. She also shares how Cargo has been busy ramping up our cargo-only flying schedule since it was introduced in March and why cargo-only flights are so important to our business right now.S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David SeymourS3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David SeymourS3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour by American Airlines

]]>S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour by American Airlines

]]>tag:soundcloud,2010:tracks/873423958Mon, 10 Aug 2020 15:38:00 -050008:53falsefull3553S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour by American AirlinesS3E03 — “Our partnerships are about growing our airline” — Vasu RajaS3E03 — “Our partnerships are about growing our airline” — Vasu RajaAfter a brief hiatus, Tell Me Why returns with a familiar face and an exciting announcement. Chief Revenue Officer Vasu Raja explains the strategy behind the announcement of a strategic partnership with JetBlue, which will create which will create a seamless connecting network serving the Northeast. Vasu explains how the partnership allows both airlines opportunities to grow services, offer more options to customers and build a one-of-a-kind customer experience for those traveling out of New York City and Boston.

]]>After a brief hiatus, Tell Me Why returns with a familiar face and an exciting announcement. Chief Revenue Officer Vasu Raja explains the strategy behind the announcement of a strategic partnership with JetBlue, which will create which will create a seamless connecting network serving the Northeast. Vasu explains how the partnership allows both airlines opportunities to grow services, offer more options to customers and build a one-of-a-kind customer experience for those traveling out of New York City and Boston.

]]>tag:soundcloud,2010:tracks/859369231Thu, 16 Jul 2020 23:59:00 -050010:16falsefull3333After a brief hiatus, Tell Me Why returns with a familiar face and an exciting announcement. Chief Revenue Officer Vasu Raja explains the strategy behind the announcement of a strategic partnership with JetBlue, which will create which will create a seamless connecting network serving the Northeast. Vasu explains how the partnership allows both airlines opportunities to grow services, offer more options to customers and build a one-of-a-kind customer experience for those traveling out of New York City and Boston.S3:E02 — “It’s a day of celebration” — Brady ByrnesS3:E02 — “It’s a day of celebration” — Brady ByrnesIn this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the upcoming launch of the new Lands’ End uniform collection for Flight Service, Airport Customer Service and Premium Guest Services. We’ve been on the journey to new uniforms for several years. On March 2, more than 50,000 team members will debut the new industry-leading collection, and we couldn’t be more excited.

]]>In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the upcoming launch of the new Lands’ End uniform collection for Flight Service, Airport Customer Service and Premium Guest Services. We’ve been on the journey to new uniforms for several years. On March 2, more than 50,000 team members will debut the new industry-leading collection, and we couldn’t be more excited.

]]>tag:soundcloud,2010:tracks/766906495Wed, 26 Feb 2020 16:29:00 -050007:21falsefull3223In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the upcoming launch of the new Lands’ End uniform collection for Flight Service, Airport Customer Service and Premium Guest Services. We’ve been on the journey to new uniforms for several years. On March 2, more than 50,000 team members will debut the new industry-leading collection, and we couldn’t be more excited.S3:E01 — “Alaska has a really, really great network fit with us” — Vasu RajaS3:E01 — “Alaska has a really, really great network fit with us” — Vasu RajaSeason 3 of Tell Me Why premieres with Senior Vice President of Network Strategy Vasu Raja. Tune in to learn more about our new West Coast International Alliance with Alaska Airlines, the exciting new routes that our new West Coast gateway in Seattle will offer and why this is great news for our business.

]]>Season 3 of Tell Me Why premieres with Senior Vice President of Network Strategy Vasu Raja. Tune in to learn more about our new West Coast International Alliance with Alaska Airlines, the exciting new routes that our new West Coast gateway in Seattle will offer and why this is great news for our business.

]]>tag:soundcloud,2010:tracks/759883864Thu, 13 Feb 2020 13:40:00 -050007:32falsefull3113Season 3 of Tell Me Why premieres with Senior Vice President of Network Strategy Vasu Raja. Tune in to learn more about our new West Coast International Alliance with Alaska Airlines, the exciting new routes that our new West Coast gateway in Seattle will offer and why this is great news for our business.S2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points GuyS2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points GuyIn the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.

]]>In the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.

]]>tag:soundcloud,2010:tracks/723157948Thu, 05 Dec 2019 14:45:00 -050010:54falsefull232322In the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.S2:E31 — “Every day is an opportunity” — Ralph LopezS2:E31 — “Every day is an opportunity” — Ralph LopezIn the latest episode of Tell Me Why, Ralph Lopez, Vice President of the Integrated Operations Center, talks about what takes place at the facility on a day-to-day basis, the latest technology and tools used to help run the operation efficiently, as well as the biggest challenge they face with managing an airline of this size.

]]>In the latest episode of Tell Me Why, Ralph Lopez, Vice President of the Integrated Operations Center, talks about what takes place at the facility on a day-to-day basis, the latest technology and tools used to help run the operation efficiently, as well as the biggest challenge they face with managing an airline of this size.

]]>tag:soundcloud,2010:tracks/712242247Wed, 13 Nov 2019 15:58:00 -050009:17falsefull231312In the latest episode of Tell Me Why, Ralph Lopez, Vice President of the Integrated Operations Center, talks about what takes place at the facility on a day-to-day basis, the latest technology and tools used to help run the operation efficiently, as well as the biggest challenge they face with managing an airline of this size.S2:E30 — “These aircraft all do have other lives” — Scott StarkS2:E30 — “These aircraft all do have other lives” — Scott StarkIn the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with center's director Scott Stark. Scott talks about why Roswell is the perfect location for aircraft storage, what happens to airplanes after they arrive and how the aircraft boneyard has helped put Roswell on the aviation map.

]]>In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with center's director Scott Stark. Scott talks about why Roswell is the perfect location for aircraft storage, what happens to airplanes after they arrive and how the aircraft boneyard has helped put Roswell on the aviation map.

]]>tag:soundcloud,2010:tracks/705357613Wed, 30 Oct 2019 15:00:00 -050006:33falsefull230302In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with center's director Scott Stark. Scott talks about why Roswell is the perfect location for aircraft storage, what happens to airplanes after they arrive and how the aircraft boneyard has helped put Roswell on the aviation map.S2:E29 —“Even more choice than before” — Adrienne SchneiderS2:E29 —“Even more choice than before” — Adrienne SchneiderCheck out the latest episode of Tell Me Why, in which Adrienne Schneider, Director of Benefits, shares the scoop on Annual Enrollment for 2020 benefits. Adrienne discusses several enhancements we’re making for 2020, introduces the DFW ConnectedCare option for DFW-area team members and previews several other changes team members can look forward to for 2020 like an enhanced Wellness program.

]]>Check out the latest episode of Tell Me Why, in which Adrienne Schneider, Director of Benefits, shares the scoop on Annual Enrollment for 2020 benefits. Adrienne discusses several enhancements we’re making for 2020, introduces the DFW ConnectedCare option for DFW-area team members and previews several other changes team members can look forward to for 2020 like an enhanced Wellness program.

]]>tag:soundcloud,2010:tracks/696955907Wed, 16 Oct 2019 14:00:00 -050006:54falsefull229292Check out the latest episode of Tell Me Why, in which Adrienne Schneider, Director of Benefits, shares the scoop on Annual Enrollment for 2020 benefits. Adrienne discusses several enhancements we’re making for 2020, introduces the DFW ConnectedCare option for DFW-area team members and previews several other changes team members can look forward to for 2020 like an enhanced Wellness program.S2:E28 — “Mental health affects all of us” — Neisha Strambler-ButlerS2:E28 — “Mental health affects all of us” — Neisha Strambler-ButlerIn this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, discusses the need to increase dialogue about mental health to remove the stigma and what resources are available to help team members care for themselves and others.

]]>In this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, discusses the need to increase dialogue about mental health to remove the stigma and what resources are available to help team members care for themselves and others.

]]>tag:soundcloud,2010:tracks/693943942Thu, 10 Oct 2019 21:02:00 -050007:19falsefull228282In this episode of Tell Me Why, Neisha Strambler-Butler, Vice President of Compensation and Benefits, discusses the need to increase dialogue about mental health to remove the stigma and what resources are available to help team members care for themselves and others.S2:E27 — “There’s a lot to be proud of with this program” — Brady ByrnesS2:E27 — “There’s a lot to be proud of with this program” — Brady ByrnesIn this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the industry-leading uniform program for Flight Service, Airport Customer Service and Premium Customer Services. With the highest level of garment certification, an unprecedented level of feedback and more choice than ever before, the American uniform program is one-of-a-kind in the industry.

]]>In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the industry-leading uniform program for Flight Service, Airport Customer Service and Premium Customer Services. With the highest level of garment certification, an unprecedented level of feedback and more choice than ever before, the American uniform program is one-of-a-kind in the industry.

]]>tag:soundcloud,2010:tracks/689984971Wed, 02 Oct 2019 14:31:00 -050005:27falsefull227272In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the industry-leading uniform program for Flight Service, Airport Customer Service and Premium Customer Services. With the highest level of garment certification, an unprecedented level of feedback and more choice than ever before, the American uniform program is one-of-a-kind in the industry.S2:E26 — “There’s new technology that assures us of a better fit”S2:E26 — “There’s new technology that assures us of a better fit”In this episode of Tell Me Why, special guest Theresa Colarusso, head of Client Success at True Fit, joins Brady Byrnes, Managing Director of Base Operations, to talk about the technology behind True Fit, an online tool that team members in Flight Service, Airport Customer Service and Premium Customer Services will use to get personalized size recommendations when ordering begins for the new Lands' End uniform Oct. 23. Team members can find additional information about True Fit, including FAQs, a quick reference guide and a link to create a True Fit profile.

]]>In this episode of Tell Me Why, special guest Theresa Colarusso, head of Client Success at True Fit, joins Brady Byrnes, Managing Director of Base Operations, to talk about the technology behind True Fit, an online tool that team members in Flight Service, Airport Customer Service and Premium Customer Services will use to get personalized size recommendations when ordering begins for the new Lands' End uniform Oct. 23. Team members can find additional information about True Fit, including FAQs, a quick reference guide and a link to create a True Fit profile.

]]>tag:soundcloud,2010:tracks/686566681Wed, 25 Sep 2019 13:45:00 -050007:32falsefull226262In this episode of Tell Me Why, special guest Theresa Colarusso, head of Client Success at True Fit, joins Brady Byrnes, Managing Director of Base Operations, to talk about the technology behind True Fit, an online tool that team members in Flight Service, Airport Customer Service and Premium Customer Services will use to get personalized size recommendations when ordering begins for the new Lands' End uniform Oct. 23. Team members can find additional information about True Fit, including FAQs, a quick reference guide and a link to create a True Fit profile.S2:E25 — “Your new payroll system” — Margaret Dobberstein and Sam LiyanageS2:E25 — “Your new payroll system” — Margaret Dobberstein and Sam LiyanageIn the latest episode of Tell Me Why, Margaret Dobberstein, Managing Director of Payroll Operations, and Sam Liyanage, Managing Director of Accounting Automation, talk about what team members can look forward to when they move to the new payroll system, the behind-the-scenes work involved with launching the new system and resources available to make the transition a smooth one.

]]>In the latest episode of Tell Me Why, Margaret Dobberstein, Managing Director of Payroll Operations, and Sam Liyanage, Managing Director of Accounting Automation, talk about what team members can look forward to when they move to the new payroll system, the behind-the-scenes work involved with launching the new system and resources available to make the transition a smooth one.

]]>tag:soundcloud,2010:tracks/682860629Wed, 18 Sep 2019 14:34:00 -050006:25falsefull225252In the latest episode of Tell Me Why, Margaret Dobberstein, Managing Director of Payroll Operations, and Sam Liyanage, Managing Director of Accounting Automation, talk about what team members can look forward to when they move to the new payroll system, the behind-the-scenes work involved with launching the new system and resources available to make the transition a smooth one.S2:E24 — “Incredibly honored to be here” — Cameron Row and Brian KilianS2:E24 — “Incredibly honored to be here” — Cameron Row and Brian KilianIn the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with Pilot Career Development Senior Analyst Cameron Row and DFW Terminal D American Airlines Credit Union Manager Brian Kilian. They discussed how much the MD-80 aircraft has meant to them and their perspectives on the retirement. Both showed how they've memorialized major aviation milestones in their lives.

]]>In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with Pilot Career Development Senior Analyst Cameron Row and DFW Terminal D American Airlines Credit Union Manager Brian Kilian. They discussed how much the MD-80 aircraft has meant to them and their perspectives on the retirement. Both showed how they've memorialized major aviation milestones in their lives.

]]>tag:soundcloud,2010:tracks/680062208Thu, 12 Sep 2019 15:04:00 -050004:54falsefull224242In the latest episode of Tell Me Why, we visited the Roswell International Air Center in New Mexico and sat down with Pilot Career Development Senior Analyst Cameron Row and DFW Terminal D American Airlines Credit Union Manager Brian Kilian. They discussed how much the MD-80 aircraft has meant to them and their perspectives on the retirement. Both showed how they've memorialized major aviation milestones in their lives.S2:E23 – “The more we can perfect communication, the better the results.” — Jim ButlerS2:E23 – “The more we can perfect communication, the better the results.” — Jim ButlerIn the latest episode of Tell Me Why, we spent time at the IOC with Jim Butler, Senior Vice President of International and Cargo. Jim discusses how two-way conversations between leaders and team members have led to better operational results, why the joint business agreement with Qantas is important and what it takes to set up service in new international destinations.

]]>In the latest episode of Tell Me Why, we spent time at the IOC with Jim Butler, Senior Vice President of International and Cargo. Jim discusses how two-way conversations between leaders and team members have led to better operational results, why the joint business agreement with Qantas is important and what it takes to set up service in new international destinations.

]]>tag:soundcloud,2010:tracks/672212633Wed, 28 Aug 2019 14:37:00 -050008:20falsefull223232In the latest episode of Tell Me Why, we spent time at the IOC with Jim Butler, Senior Vice President of International and Cargo. Jim discusses how two-way conversations between leaders and team members have led to better operational results, why the joint business agreement with Qantas is important and what it takes to set up service in new international destinations.S2:E22 – “Regional and mainline, we want to win” — Glenda RiveraS2:E22 – “Regional and mainline, we want to win” — Glenda RiveraCheck out the latest episode of Tell Me Why, in which we spent time in front of Terminal F at PHL with Glenda Rivera, Director of Regional Operations for Piedmont. Glenda discusses how the regional team coordinates with the mainline, the evolution of the regional operation and how creating consistency in their practices has proven to be beneficial.

]]>Check out the latest episode of Tell Me Why, in which we spent time in front of Terminal F at PHL with Glenda Rivera, Director of Regional Operations for Piedmont. Glenda discusses how the regional team coordinates with the mainline, the evolution of the regional operation and how creating consistency in their practices has proven to be beneficial.

]]>tag:soundcloud,2010:tracks/672211577Wed, 28 Aug 2019 14:34:00 -050006:58falsefull222222Check out the latest episode of Tell Me Why, in which we spent time in front of Terminal F at PHL with Glenda Rivera, Director of Regional Operations for Piedmont. Glenda discusses how the regional team coordinates with the mainline, the evolution of the regional operation and how creating consistency in their practices has proven to be beneficial.S2:E21 – “We're going to really, really succeed over the long run” — Vasu RajaS2:E21 – “We're going to really, really succeed over the long run” — Vasu RajaLast week in our special two-part episode of Tell Me Why, Vasu Raja, Vice President of Network and Schedule Planning, explained how we're entering Tel Aviv, why Eastern Europe works so well from ORD and why we're calling Morocco the gateway to Africa. Watch Part 2, where Vasu breaks down our PHL strategy, explains the importance of our Joint Business partners and the role they play in our new routes, and shares the vision for our international and domestic network growth in the future.

]]>Last week in our special two-part episode of Tell Me Why, Vasu Raja, Vice President of Network and Schedule Planning, explained how we're entering Tel Aviv, why Eastern Europe works so well from ORD and why we're calling Morocco the gateway to Africa. Watch Part 2, where Vasu breaks down our PHL strategy, explains the importance of our Joint Business partners and the role they play in our new routes, and shares the vision for our international and domestic network growth in the future.

]]>tag:soundcloud,2010:tracks/665690039Wed, 14 Aug 2019 14:40:00 -050012:51falsefull221212Last week in our special two-part episode of Tell Me Why, Vasu Raja, Vice President of Network and Schedule Planning, explained how we're entering Tel Aviv, why Eastern Europe works so well from ORD and why we're calling Morocco the gateway to Africa. Watch Part 2, where Vasu breaks down our PHL strategy, explains the importance of our Joint Business partners and the role they play in our new routes, and shares the vision for our international and domestic network growth in the future.S2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu RajaS2:20 – Tell Me Why: “More things to come in our long-haul system” — Vasu RajaIn a special two-part episode of Tell Me Why, we are talking to Vasu Raja, Vice President of Network and Schedule Planning about our historic summer 2020 announcement. Tune in to Part 1 where Vasu explains how we’re going to enter back into Tel Aviv, why Eastern Europe works so well from ORD and why we’re calling Morocco the gateway to Africa.

]]>In a special two-part episode of Tell Me Why, we are talking to Vasu Raja, Vice President of Network and Schedule Planning about our historic summer 2020 announcement. Tune in to Part 1 where Vasu explains how we’re going to enter back into Tel Aviv, why Eastern Europe works so well from ORD and why we’re calling Morocco the gateway to Africa.

]]>tag:soundcloud,2010:tracks/662835221Thu, 08 Aug 2019 08:03:00 -050006:52falsefull220202In a special two-part episode of Tell Me Why, we are talking to Vasu Raja, Vice President of Network and Schedule Planning about our historic summer 2020 announcement. Tune in to Part 1 where Vasu explains how we’re going to enter back into Tel Aviv, why Eastern Europe works so well from ORD and why we’re calling Morocco the gateway to Africa.S2:E19 – “It’s all about transparency, visibility and collaboration”S2:E19 – “It’s all about transparency, visibility and collaboration”In the latest episode of Tell Me Why, we spent time at PHL with Sophia Philis Ortiz, Managing Director of Customer Operations, and Lakshman Amaranayaka, Managing Director of Customer Care. Together, they discuss how the team positively influences our customers’ journeys, how they focus on those customers having a safe, reliable and on-time trip, and how the leadership team works together to support frontline team members.

]]>In the latest episode of Tell Me Why, we spent time at PHL with Sophia Philis Ortiz, Managing Director of Customer Operations, and Lakshman Amaranayaka, Managing Director of Customer Care. Together, they discuss how the team positively influences our customers’ journeys, how they focus on those customers having a safe, reliable and on-time trip, and how the leadership team works together to support frontline team members.

]]>tag:soundcloud,2010:tracks/659044628Wed, 31 Jul 2019 14:01:00 -050005:53falsefull219192In the latest episode of Tell Me Why, we spent time at PHL with Sophia Philis Ortiz, Managing Director of Customer Operations, and Lakshman Amaranayaka, Managing Director of Customer Care. Together, they discuss how the team positively influences our customers’ journeys, how they focus on those customers having a safe, reliable and on-time trip, and how the leadership team works together to support frontline team members.S2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim MosesS2:E18 – "The people in Philadelphia truly have a winning attitude" — Jim MosesIn the latest episode of Tell Me Why, we spent time at PHL in Terminal A West with Jim Moses, Vice President of Hub Operations. Jim discusses the goal of making PHL the airport of choice for travelers, how the team is focused on caring for people on life's journey and our new trans-Atlantic service to Bologna, Italy, Berlin and Dubrovnik, Croatia.

]]>In the latest episode of Tell Me Why, we spent time at PHL in Terminal A West with Jim Moses, Vice President of Hub Operations. Jim discusses the goal of making PHL the airport of choice for travelers, how the team is focused on caring for people on life's journey and our new trans-Atlantic service to Bologna, Italy, Berlin and Dubrovnik, Croatia.

]]>tag:soundcloud,2010:tracks/655743035Wed, 24 Jul 2019 15:01:00 -050005:55falsefull218182In the latest episode of Tell Me Why, we spent time at PHL in Terminal A West with Jim Moses, Vice President of Hub Operations. Jim discusses the goal of making PHL the airport of choice for travelers, how the team is focused on caring for people on life's journey and our new trans-Atlantic service to Bologna, Italy, Berlin and Dubrovnik, Croatia.S2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie DriscollS2:E17 – “Creating a consistent experience connecting through CLT” — Jeannie DriscollIn the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.

]]>In the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.

]]>tag:soundcloud,2010:tracks/649098005Wed, 10 Jul 2019 14:00:00 -050005:39falsefull217172In the latest episode of Tell Me Why, we spent time on the ramp at CLT with Jeannie Driscoll, Managing Director of Customer Operations. With a Boeing 767 loading in the background, Jeannie discusses how her team is coming together to ensure the more than 50,000 bags they handle on a daily basis arrive with their owners at their destinations.S2:E16 – “A lighter aircraft and the capability to fly farther” — Robert IsomS2:E16 – “A lighter aircraft and the capability to fly farther” — Robert IsomIn the latest episode of Tell Me Why, President Robert Isom explains the why behind our decision to order 50 Airbus A321XLR aircraft. The A321XLR is a new narrowbody aircraft that can fly more than 4,700 nautical miles, which will help us grow our East Coast hubs to new destinations in Europe and South America.

]]>In the latest episode of Tell Me Why, President Robert Isom explains the why behind our decision to order 50 Airbus A321XLR aircraft. The A321XLR is a new narrowbody aircraft that can fly more than 4,700 nautical miles, which will help us grow our East Coast hubs to new destinations in Europe and South America.

]]>tag:soundcloud,2010:tracks/639004293Wed, 19 Jun 2019 13:30:00 -050006:42falsefull216162In the latest episode of Tell Me Why, President Robert Isom explains the why behind our decision to order 50 Airbus A321XLR aircraft. The A321XLR is a new narrowbody aircraft that can fly more than 4,700 nautical miles, which will help us grow our East Coast hubs to new destinations in Europe and South America.S2:E15 – “Supporting team members in being their authentic self”S2:E15 – “Supporting team members in being their authentic self”In the latest episode of Tell Me Why, we celebrate Pride Month with Patrick O’Keeffe, Senior Vice President of People; Suzanne Boda, Senior Vice President of Los Angeles; and Paula Randall, PHL-based Flight Attendant. Together, they discussed American’s long-time support of the LGBTQ community and the role it plays in becoming a leader in diversity, inclusion and equity.

]]>In the latest episode of Tell Me Why, we celebrate Pride Month with Patrick O’Keeffe, Senior Vice President of People; Suzanne Boda, Senior Vice President of Los Angeles; and Paula Randall, PHL-based Flight Attendant. Together, they discussed American’s long-time support of the LGBTQ community and the role it plays in becoming a leader in diversity, inclusion and equity.

]]>tag:soundcloud,2010:tracks/635547417Wed, 12 Jun 2019 14:08:00 -050008:23falsefull215152In the latest episode of Tell Me Why, we celebrate Pride Month with Patrick O’Keeffe, Senior Vice President of People; Suzanne Boda, Senior Vice President of Los Angeles; and Paula Randall, PHL-based Flight Attendant. Together, they discussed American’s long-time support of the LGBTQ community and the role it plays in becoming a leader in diversity, inclusion and equity.S2:E14 – “A place people can be proud of” — Tim SkipworthS2:E14 – “A place people can be proud of” — Tim SkipworthIn this episode of Tell Me Why, Tim Skipworth, Vice President of Airport Affairs and Facilities, discusses some of the major projects in development with Corporate Real Estate, including the new hospitality complex at the Robert L. Crandall Campus. Tim explains the need for the new facility and how this complex will bring our teams together and capture the vision for One Campus, One Team.

]]>In this episode of Tell Me Why, Tim Skipworth, Vice President of Airport Affairs and Facilities, discusses some of the major projects in development with Corporate Real Estate, including the new hospitality complex at the Robert L. Crandall Campus. Tim explains the need for the new facility and how this complex will bring our teams together and capture the vision for One Campus, One Team.

]]>tag:soundcloud,2010:tracks/632172159Wed, 05 Jun 2019 15:58:00 -050006:06falsefull214142In this episode of Tell Me Why, Tim Skipworth, Vice President of Airport Affairs and Facilities, discusses some of the major projects in development with Corporate Real Estate, including the new hospitality complex at the Robert L. Crandall Campus. Tim explains the need for the new facility and how this complex will bring our teams together and capture the vision for One Campus, One Team.S2:E12 – “Elevating the customer experience during irregular operations” — Dalia AhoS2:E12 – “Elevating the customer experience during irregular operations” — Dalia AhoIn the latest episode of Tell Me Why, we met with Dalia Aho, Managing Director of Customer Care, in the iconic rocking chairs at CLT, our second largest hub. She discusses the CLT700 initiative and how excited her team is about the increased flight schedule. She also explains how the CLT team uses automated resources and tools to help elevate the customer experience during stormy summer nights.

]]>In the latest episode of Tell Me Why, we met with Dalia Aho, Managing Director of Customer Care, in the iconic rocking chairs at CLT, our second largest hub. She discusses the CLT700 initiative and how excited her team is about the increased flight schedule. She also explains how the CLT team uses automated resources and tools to help elevate the customer experience during stormy summer nights.

]]>tag:soundcloud,2010:tracks/620995695Wed, 15 May 2019 14:11:00 -050006:53falsefull212122In the latest episode of Tell Me Why, we met with Dalia Aho, Managing Director of Customer Care, in the iconic rocking chairs at CLT, our second largest hub. She discusses the CLT700 initiative and how excited her team is about the increased flight schedule. She also explains how the CLT team uses automated resources and tools to help elevate the customer experience during stormy summer nights.S2:E11 – “Participate, get involved” — Don Casey and Anna TaiS2:E11 – “Participate, get involved” — Don Casey and Anna TaiIn the latest episode of Tell Me Why, we celebrate Asian Pacific American Heritage Month with Don Casey, Senior Vice President of Revenue Management, and Anna Tai, Senior Manager of Cabin Experience. Don is the executive sponsor of the Asian Pacific Islander (API) Employee Business Resource Group (EBRG) and Anna is among its members. Together, they discussed the purpose of EBRG executive sponsors, the mission of EBRGs, the impactful role API has played in our Asian network expansion and how everyone can get involved in EBRGs.

]]>In the latest episode of Tell Me Why, we celebrate Asian Pacific American Heritage Month with Don Casey, Senior Vice President of Revenue Management, and Anna Tai, Senior Manager of Cabin Experience. Don is the executive sponsor of the Asian Pacific Islander (API) Employee Business Resource Group (EBRG) and Anna is among its members. Together, they discussed the purpose of EBRG executive sponsors, the mission of EBRGs, the impactful role API has played in our Asian network expansion and how everyone can get involved in EBRGs.

]]>tag:soundcloud,2010:tracks/617535666Wed, 08 May 2019 15:23:00 -050009:16falsefull211112In the latest episode of Tell Me Why, we celebrate Asian Pacific American Heritage Month with Don Casey, Senior Vice President of Revenue Management, and Anna Tai, Senior Manager of Cabin Experience. Don is the executive sponsor of the Asian Pacific Islander (API) Employee Business Resource Group (EBRG) and Anna is among its members. Together, they discussed the purpose of EBRG executive sponsors, the mission of EBRGs, the impactful role API has played in our Asian network expansion and how everyone can get involved in EBRGs.S2:E10 – “All need to come together to make each turn work” — Dale SalisburyS2:E10 – “All need to come together to make each turn work” — Dale SalisburyIn the latest episode of Tell Me Why, we met with Dale Salisbury, Managing Director of DFW Customer Operations, who discusses the importance of aircraft turns to our operation, how teamwork and communication across workgroups is vital to our success and what DFW is doing to prepare for additional flights, customers and connecting bags.

]]>In the latest episode of Tell Me Why, we met with Dale Salisbury, Managing Director of DFW Customer Operations, who discusses the importance of aircraft turns to our operation, how teamwork and communication across workgroups is vital to our success and what DFW is doing to prepare for additional flights, customers and connecting bags.

]]>tag:soundcloud,2010:tracks/614141832Wed, 01 May 2019 14:27:00 -050007:55falsefull210102In the latest episode of Tell Me Why, we met with Dale Salisbury, Managing Director of DFW Customer Operations, who discusses the importance of aircraft turns to our operation, how teamwork and communication across workgroups is vital to our success and what DFW is doing to prepare for additional flights, customers and connecting bags.S2:E9 – “We should all be excited about the A321neo” — Kurt StacheS2:E9 – “We should all be excited about the A321neo” — Kurt StacheIn the latest episode of Tell Me Why, we met with Kurt Stache, Senior Vice President of Marketing, Loyalty and Sales, to discuss why the new Airbus A321neo is a great addition to our fleet, the latest in onboard connectivity and entertainment, the importance of the “likelihood to recommend” score, and what’s to come with American’s brand project.

]]>In the latest episode of Tell Me Why, we met with Kurt Stache, Senior Vice President of Marketing, Loyalty and Sales, to discuss why the new Airbus A321neo is a great addition to our fleet, the latest in onboard connectivity and entertainment, the importance of the “likelihood to recommend” score, and what’s to come with American’s brand project.

]]>tag:soundcloud,2010:tracks/610717911Wed, 24 Apr 2019 14:11:00 -050007:20falsefull2992In the latest episode of Tell Me Why, we met with Kurt Stache, Senior Vice President of Marketing, Loyalty and Sales, to discuss why the new Airbus A321neo is a great addition to our fleet, the latest in onboard connectivity and entertainment, the importance of the “likelihood to recommend” score, and what’s to come with American’s brand project.S2:E8 – “One of the fastest growing airports in the country” – Dec LeeS2:E8 – “One of the fastest growing airports in the country” – Dec LeeIn the latest episode of Tell Me Why, we visit the rooftop of CLT with Dec Lee, Vice President of CLT Hub Operations. With a bird’s-eye view of the operation, he explains what makes Charlotte, North Carolina, unique, what it means to be a vital part of one of the fastest growing airports in the country and how the team is preparing to operate more than 700 daily departures by the end of the year.

]]>In the latest episode of Tell Me Why, we visit the rooftop of CLT with Dec Lee, Vice President of CLT Hub Operations. With a bird’s-eye view of the operation, he explains what makes Charlotte, North Carolina, unique, what it means to be a vital part of one of the fastest growing airports in the country and how the team is preparing to operate more than 700 daily departures by the end of the year.

]]>tag:soundcloud,2010:tracks/607374249Wed, 17 Apr 2019 15:13:00 -050005:32falsefull2882In the latest episode of Tell Me Why, we visit the rooftop of CLT with Dec Lee, Vice President of CLT Hub Operations. With a bird’s-eye view of the operation, he explains what makes Charlotte, North Carolina, unique, what it means to be a vital part of one of the fastest growing airports in the country and how the team is preparing to operate more than 700 daily departures by the end of the year.S2:E7 – “More meaningful and profitable growth from DFW” – Cedric Rockamore and Jose Velez RubioS2:E7 – “More meaningful and profitable growth from DFW” – Cedric Rockamore and Jose Velez RubioIn the latest episode of Tell Me Why, we visit the construction site of DFW’s Terminal E satellite building with Cedric Rockamore, Vice President of DFW Hub Operations, and Jose Velez Rubio, Vice President of DFW Operations for Envoy. Together, they explain why we’re expanding our operation to more than 900 daily departures at DFW this summer and what we’re doing to help the team run the best operation possible

]]>In the latest episode of Tell Me Why, we visit the construction site of DFW’s Terminal E satellite building with Cedric Rockamore, Vice President of DFW Hub Operations, and Jose Velez Rubio, Vice President of DFW Operations for Envoy. Together, they explain why we’re expanding our operation to more than 900 daily departures at DFW this summer and what we’re doing to help the team run the best operation possible

]]>tag:soundcloud,2010:tracks/600350685Wed, 03 Apr 2019 15:03:00 -050011:40falsefull2772In the latest episode of Tell Me Why, we visit the construction site of DFW’s Terminal E satellite building with Cedric Rockamore, Vice President of DFW Hub Operations, and Jose Velez Rubio, Vice President of DFW Operations for Envoy. Together, they explain why we’re expanding our operation to more than 900 daily departures at DFW this summer and what we’re doing to help the team run the best operation possibleS2:E6 – “We uplift each other” — Deborah Hecker, Beth Powell and Brenda RobinsonS2:E6 – “We uplift each other” — Deborah Hecker, Beth Powell and Brenda RobinsonCheck out the latest episode of Tell Me Why with DFW-based Captain Deborah Hecker, First Officer Beth Powell and retired First Officer Brenda Robinson. In recognition of Women’s History Month, Deborah, Beth and Brenda discuss their unconventional path to the flight deck, the importance of having a support system — including each other — and how to inspire the next generation of women aviators.

]]>Check out the latest episode of Tell Me Why with DFW-based Captain Deborah Hecker, First Officer Beth Powell and retired First Officer Brenda Robinson. In recognition of Women’s History Month, Deborah, Beth and Brenda discuss their unconventional path to the flight deck, the importance of having a support system — including each other — and how to inspire the next generation of women aviators.

]]>tag:soundcloud,2010:tracks/599031828Mon, 01 Apr 2019 01:25:00 -050008:28falsefull2662Check out the latest episode of Tell Me Why with DFW-based Captain Deborah Hecker, First Officer Beth Powell and retired First Officer Brenda Robinson. In recognition of Women’s History Month, Deborah, Beth and Brenda discuss their unconventional path to the flight deck, the importance of having a support system — including each other — and how to inspire the next generation of women aviators.S2:E5 – “We need to execute flawlessly for our team and our customers.” - Devon MayS2:E5 – “We need to execute flawlessly for our team and our customers.” - Devon MayIn this episode of Tell Me Why, Devon May, Senior Vice President of Network Strategy, discusses how American Eagle plays a huge role in our operation, how adding service at DFW will help us thrive and why we’re focusing on strengthening our alliance relationships.

]]>In this episode of Tell Me Why, Devon May, Senior Vice President of Network Strategy, discusses how American Eagle plays a huge role in our operation, how adding service at DFW will help us thrive and why we’re focusing on strengthening our alliance relationships.

]]>tag:soundcloud,2010:tracks/593150454Wed, 20 Mar 2019 19:27:00 -050006:38falsefull2552In this episode of Tell Me Why, Devon May, Senior Vice President of Network Strategy, discusses how American Eagle plays a huge role in our operation, how adding service at DFW will help us thrive and why we’re focusing on strengthening our alliance relationships.S2:E4 - "Making Sure The Environment Is Safe For All Of Our Team Members" - David SeymourS2:E4 - "Making Sure The Environment Is Safe For All Of Our Team Members" - David SeymourIn this episode of Tell Me Why, David Seymour, Senior Vice President of Integrated Operations, discusses the importance of staying safe on the job, why it’s critical to align scheduled maintenance with off-peak flying so we have more aircraft available each morning, and the wave of hiring that’s underway in 2019 to support additional maintenance work.

]]>In this episode of Tell Me Why, David Seymour, Senior Vice President of Integrated Operations, discusses the importance of staying safe on the job, why it’s critical to align scheduled maintenance with off-peak flying so we have more aircraft available each morning, and the wave of hiring that’s underway in 2019 to support additional maintenance work.

]]>tag:soundcloud,2010:tracks/585840465Wed, 06 Mar 2019 15:18:00 -050004:57falsefull2442In this episode of Tell Me Why, David Seymour, Senior Vice President of Integrated Operations, discusses the importance of staying safe on the job, why it’s critical to align scheduled maintenance with off-peak flying so we have more aircraft available each morning, and the wave of hiring that’s underway in 2019 to support additional maintenance work.S2:E3 – “Repeatable activities that we can do consistently”S2:E3 – “Repeatable activities that we can do consistently”In this episode of Tell Me Why, Kerry Philipovitch, Senior Vice President of Customer Experience, discusses the importance of our performance metrics like the number aircraft out of service in the morning (AOS), right start (RS-0) and turn time (T-0); how following a scripted process will ensure we perform consistently; and why a “back to basics” mentality will ultimately help us succeed, especially in peak seasons.

]]>In this episode of Tell Me Why, Kerry Philipovitch, Senior Vice President of Customer Experience, discusses the importance of our performance metrics like the number aircraft out of service in the morning (AOS), right start (RS-0) and turn time (T-0); how following a scripted process will ensure we perform consistently; and why a “back to basics” mentality will ultimately help us succeed, especially in peak seasons.

]]>tag:soundcloud,2010:tracks/582228099Wed, 27 Feb 2019 16:47:00 -050005:23falsefull2332In this episode of Tell Me Why, Kerry Philipovitch, Senior Vice President of Customer Experience, discusses the importance of our performance metrics like the number aircraft out of service in the morning (AOS), right start (RS-0) and turn time (T-0); how following a scripted process will ensure we perform consistently; and why a “back to basics” mentality will ultimately help us succeed, especially in peak seasons.S2:E2 – “Dream big, dream loud”S2:E2 – “Dream big, dream loud”Check out the latest episode of Tell Me Why with Dallas Fort Worth (DFW)-based First Officer Beth Powell and retired First Officer Brenda Robinson, the first African-American female pilot in the U.S. Navy and also American’s first African-American female pilot to graduate pilot training. Beth and Brenda discuss their passion for soaring above the clouds; the support of their parents to dream big; being the “first” in breaking barriers; and supporting the next generation of diverse pilots.

]]>Check out the latest episode of Tell Me Why with Dallas Fort Worth (DFW)-based First Officer Beth Powell and retired First Officer Brenda Robinson, the first African-American female pilot in the U.S. Navy and also American’s first African-American female pilot to graduate pilot training. Beth and Brenda discuss their passion for soaring above the clouds; the support of their parents to dream big; being the “first” in breaking barriers; and supporting the next generation of diverse pilots.

]]>tag:soundcloud,2010:tracks/577373895Mon, 18 Feb 2019 16:06:00 -050010:45falsefull2222Check out the latest episode of Tell Me Why with Dallas Fort Worth (DFW)-based First Officer Beth Powell and retired First Officer Brenda Robinson, the first African-American female pilot in the U.S. Navy and also American’s first African-American female pilot to graduate pilot training. Beth and Brenda discuss their passion for soaring above the clouds; the support of their parents to dream big; being the “first” in breaking barriers; and supporting the next generation of diverse pilots.S2:E1 – "Gaining Alignment On Reliability" – Robert IsomS2:E1 – "Gaining Alignment On Reliability" – Robert IsomWe’re kicking off season two of Tell Me Why with President Robert Isom. Robert talks about our accomplishments over the past five years, how we’re working toward being as reliable as possible moving forward and what we’re doing to ensure that American thrives forever.

]]>We’re kicking off season two of Tell Me Why with President Robert Isom. Robert talks about our accomplishments over the past five years, how we’re working toward being as reliable as possible moving forward and what we’re doing to ensure that American thrives forever.

]]>tag:soundcloud,2010:tracks/571129122Wed, 06 Feb 2019 16:54:00 -050007:30falsefull2112We’re kicking off season two of Tell Me Why with President Robert Isom. Robert talks about our accomplishments over the past five years, how we’re working toward being as reliable as possible moving forward and what we’re doing to ensure that American thrives forever.