https://brianhoppe.com/blueprint/

Scaling from $10M to $50M is not a tactics problem. It’s a leadership and execution problem. In this episode, Brian is joined by Kevin Blake, Former President and CEO of TechMD and now, a private equity-backed MSP that scaled rapidly through organic growth and M&A and recently recapped with Integris. Kevin is currently the President of Integris.

They dig into what most MSP owners misunderstand about the jump from $10M to $50M, why leadership seats and communication become make-or-break at scale, and what operational maturity really looks like when you are growing fast. Kevin also breaks down the realities of integrating acquisitions, building a repeatable M&A playbook, tightening your ICP, and using frameworks like EOS and peer groups to make better decisions faster. If growth is the goal but you want to keep your standards, margins, and team intact, this conversation will give you a clearer picture of what the next level demands.

Episode Highlights

0:00 - Introduction

1:07 - Episode open

1:39 - What most MSP owners misunderstand about…

4:31 - “Leadership is key” (but it really is)

5:50 - Kevin’s background and his company, Integris

19:19 - How Kevin decided on his strategy for growth

23:01 - When Kevin brought on a CFO

27:10 - At what stage do you bring in outside help (for the leadership team)

31:52 - Where did complexity show up in scaling?

36:10 - Biggest ways Kevin grew as a leader

37:57 - The power of a peer group

43:42 - Maintaining and supporting your culture

48:27 - 8-10 Million in revenue? Here’s what you should focus on

56:58 - Biggest mistake Kevin made as a leader

59:05 - Lighting round

1:03:13 - Wrap-up, where you can find Kevin

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Kevin Blake

https://integrisit.com/

https://www.linkedin.com/in/kevin-blake-2b526a3/

https://brianhoppe.com/blueprint/

In this episode of the $10 Million MSP Podcast, Brian Hoppe sits down with Dave Cava (co-founder of Proactive Technologies and now a partner at Encore Strategic) to unpack what actually separates MSPs that scale cleanly from the ones that stay stuck.

They get into the uncomfortable truth behind growth plateaus, why the “hub-and-spoke owner” model eventually breaks, and what it really takes to build a business that doesn’t depend on the owner to function. Dave also shares how vertical focus helped his team build a $10M MSP, how premium pricing becomes possible when MSPs stop selling commodity IT, and why the best companies treat hiring like building an army, not plugging a leak.

If you’re trying to grow past the messy middle, this conversation will challenge how you think about leadership, org structure, and what the owner’s role should be as the company gets bigger.

Episode Highlights

0:00 - Introduction

0:45 - The difference between MSPs that scale vs. ones that stall

2:38 - Big industry plateaus

6:06 - Dave’s background

15:08 - Diving deeper into the business and Dave’s sale

19:10 - Success and choosing a vertical

23:10 - Charging almost $400 per user

29:50 - Not ‘playing the same game’ as other MSPs

32:54 - MSP success relies on the skills of the leadership team

38:19 - The ‘people’ aspect of things for MSP growth

47:20 - Most MSP leaders are in uncharted territory

49:50 - Increasing retention and crafting an identity

54:21 - Scaling and shifting responsibilities away from smaller tasks

1:00:38 - Dave’s biggest mistake(s)

1:03:39 - Rapid fire round

1:10:59 - Wrap-up, where you can find Dave

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Dave Cava

https://www.linkedin.com/in/dave-cava-peoplesharp/

https://brianhoppe.com/blueprint/

Welcome back to the $10 Million MSP Podcast!

In this episode, Brian Hoppe sits down with Serge Bukhar, founder and CEO of Atlas Technica, to break down what really drives scale in an MSP.

Serge shares how Atlas grew from zero to a global team without acquisitions or outside capital, why people and service are the real “secret sauce,” and how vertical focus, process discipline, and reputation-led growth shaped the business. They also get into building a culture that retains talent, why most MSPs struggle with churn, and what Serge sees coming next for the industry.

Episode Highlights:

(0:00) - Introduction

(1:09) - Episode open

(1:35) - What most MSP misunderstand about scaling

(3:56) - Serge’s journey and background

(6:01) - Verticalization, is it the secret to success?

(9:49) - Pricing services

(12:39) - Obsessing over your people

(15:49) - Growing within vs. hiring from the outside

(19:18) - What makes Atlas Technica different

(25:55) - Retaining your culture

(27:33) - Diving into the sales engine

34:35 - Being ‘process-driven’

41:03 - “What matters is what is written”

43:37 - The real trouble with creating a system

45:14 - Big shifts Serge made as a leader

51:30 - What’s coming in the next 5 years

55:26 - The biggest mistake Serge made as a leader

57:12 - What every MSP should know

58:41 - Wrap-up

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Serge Bukhar

https://www.atlastechnica.com/

linkedin.com/in/sbukhar

https://brianhoppe.com/blueprint

Private equity is one of the biggest flashpoints in the MSP world: some welcome it, others dread it.

Today’s guest offers a perspective that’s less emotional and more practical. Brian sits down with Jake Levine, CEO of Robo, an MSP that’s grown from nearly $10M in revenue at acquisition to an expected $23M this year.

Jake has worked with private equity his entire career, first getting hooked on the challenge in grad school, then joining NextGen Growth Partners and never looking back.

Jake shares how he first got introduced to the MSP space, what truly sparked his interest in PE, and the real differences between running a founder-led company and a private equity–backed one. From discipline and execution to leadership traits and inevitable tradeoffs, this conversation lays out the pros, cons, and misconceptions so you can decide what actually fits your business.

Whether you’re PE-backed, PE-curious, or firmly opposed, you’ll walk away with a clearer lens for what it takes to win under either model.

Episode Highlights:

0:00 - Introduction

1:06 - Episode open

1:33 - What it takes to run a PE-backed MSP

5:58 - The difference in decision-making

8:25 - Jake’s story

17:07 - Where is Robo at today?

20:05 - The reality of being a CEO

25:54 - Building credibility (w/ an already established team)

29:44 - Tensions between an owner and private equity

33:32 - “Healthy tension”

37:48 - “How has your leadership grown?”

41:37 - The ‘squishy’ concepts and replacing yourself

45:17 - Biggest mistake Jake has made as a CEO

50:04 - Rapid fire

56:23 - Episode wrap-up

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Jake Levine

Jake@robo.net

https://www.linkedin.com/in/jacob-levine-85999720/

https://brianhoppe.com/podcast/

Welcome back to the $10 Million MSP Podcast — in this episode, Brian sits down with Bill Tyndall, Founder & CEO of Tynrose and Techvera (and former co-founder of Electric AI, one of the earliest pioneers of IT-as-a-Service).

Bill brings a rare perspective across the MSP world: operator, acquirer, investor, and builder, shaped by hundreds of conversations with MSP owners and firsthand experience scaling companies with automation and systems.

Bill and Brian unpack what it takes to scale the right way, including:

1. The mindset and culture signals that tell you a founder “gets it”
2. Why internal cybersecurity is the MSP industry’s biggest blind spot
3. How “artificial capacity constraints” silently crush margins
4. Why your “best client” might actually be your worst and how gross margin by client reveals the truth
5. The leadership shifts required at scale: communication systems, accountability, and protecting your mental health as the org grows

Bill also shares the personal side of entrepreneurship, including the myth that money equals happiness, and why coaches, therapists, and boundaries aren’t optional if you want to build something big without burning out.

If you’re building toward $10M (or beyond) and want a behind-the-scenes look at growth, M&A, operational leverage, and where the industry is actually going, this episode will challenge the way you think.

0:00 - Introduction

1:17 - Episode open

1:39 - What Bill has learned about MSP owners

4:48 - Bill’s journey and how he got to this space

16:52 - Traits of savvy MSP owners

19:38 - What Bill looks for in owners

23:54 - Bill’s red flags

28:55 - Post-acquisition, what Bill looks to align or fix

33:44 - Bill’s biggest shift he’s made as a leader

37:19 - Mental-health, well-being and the power of coaches

42:40 - Where Bill sees the industry heading

46:31 - Rapid fire

51:04 - Episode wrap-up

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Bill Tyndall

linkedin.com/in/bill-tyndall

https://brianhoppe.com/podcast/

In this episode of The $10 Million MSP Podcast, Brian sits down with Dave Sagraves — former MSP operator turned growth architect — for a straight-shooting conversation about what actually drives sustainable revenue growth in the MSP space.

Dave has lived the full evolution: from being the sales guy at a fast-growing MSP, to buying into ownership, scaling to $20M, navigating a private equity exit, and helping grow a larger platform to $143M. Today, he leads MSP Growth OS, where he and his team help MSPs build repeatable revenue engines built on discipline, consistency, and real-world sales execution — not gimmicks.

Brian and Dave unpack why so many MSPs stall once they hit the $8–$12M range, and why the “easy button” mindset keeps owners trapped in a loop of buying marketing, outsourcing prospecting, or hiring the wrong salespeople and hoping it magically works. Instead, Dave lays out a clear framework that owners can easily keep top-of-mind

You’ll also hear Dave’s candid perspective on the emotional side of an exit, why money doesn’t automatically create fulfillment, and the leadership shift required to scale.

If you’re serious about breaking through a growth plateau, building a real pipeline, and creating consistent new-logo momentum, this episode is a must-listen.

Episode Highlights:

0:00 - Introduction

1:11 - Episode open

1:32 - The biggest lie MSP owners believe

3:03 - Dave’s background

5:10 - Dave’s exit (and what he learned)

7:57 - Unlocking growth, what do most get wrong?

10:45 - Leading indicators, sales in MSPs

16:43 - “A” sellers, commission plans

20:16 - Developing sales people, leads

24:20 - Sales quotas

28:03 - Managing sales people, “hunting vs. farming”

33:02 - Jumpstarting growth

36:01 - 3 key ingredients to make growth sustainable

38:56 - Dave’s evolution as a leader

43:31 - Patterns Dave sees in leaders who fail

45:58 - “I’m an MSP owner and I want to grow, what do I do?”

47:36 - Rapid fire

51:14 - Episode wrap-up

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Dave Sagraves

linkedin.com/in/dsagraves

https://savvycal.com/brianhoppe/MSP-mentoring?d=45&sid=9d786af9-9135-43e0-b7e5-0f8043ada48b

Welcome to the $10 Million MSP Podcast – the show where strategic coach Brian Hoppe dives into the real stories behind MSP leaders who’ve crossed $10M+ in revenue, built scalable teams and systems, and turned their businesses into true wealth-building assets.

For the very first episode, Brian sits down with Rashaad Bajwa, founder and former CEO of Integris and now Executive Chairman of the Integris Board of Directors. Rashaad built Domain Computer Services over two decades before helping Domain with Compudyne, ProviDyn, and MyITpros to form Integris in 2021 – then scaled it through multiple acquisitions into a national, future-ready MSP powerhouse.

Rashaad joins Brian to discuss

1. The leadership shift that unlocked scale: moving from “I have all the answers” to becoming coachable
2. Why it takes arrogance to start a company but humility to scale one
3. How to break out of the “cult of personality” trap and stop being the bottleneck
4. The key hires and outside support that matter at each stage of growth
5. Where MSPs are headed next with automation, AI, and verticalization

And much more!

If you’re building toward $10M (or beyond) and want the unfiltered inflection points that actually move the needle, this is your starting line!

Episode Highlights:

0:00 - Introduction

1:10 - Episode open

1:47 - Rashaad’s biggest leadership evolution

6:32 - Ego and entrepreneurship

8:13 - Rashaad’s journey

13:26 - Shifting from a small firm to a big one

17:31 - Hiring a coach

19:15 - “It became about people”

23:12 - Hiring outside help

30:28 - Rashaad’s strategy for mergers

34:15 - The importance of “vertical focus”

41:58 - The industry in the next 5 years

47:23 - Monetizing vs. selling

50:08 - Rashaad’s biggest mistake (as a leader)

51:22 - AI models, do we need them?

52:40 - Relaxing, Rashaad’s favorite book

54:02 - Episode wrap-up

Connect with Brian Hoppe

https://brianhoppe.com/

linkedin.com/in/brianhoppe

Like Our Guest? Check out more on Rashaad Bajwa

https://www.linkedin.com/in/rashaadbajwa/

Join Brian Hoppe, Strategic Coach to MSPs, as he sits down with leaders of $10M+ MSPs to unpack the inflection points that matter – From the personal stories of MSP leaders to key fundamentals like culture, operational maturity and driving profitability.

This isn’t another MSP podcast about tools and tech.

On The $10 Million MSP Podcast you’ll find behind the scenes conversations with leaders that have built thriving MSPs – their biggest wins, their toughest lessons and practical advice that you can use now.

If you’re an MSP owner who knows that growth starts from within, that mindset, leadership and strategy, align to create both wealth and meaning, then this show is for you.

New episodes are released every other week!