The AI-Powered Inbox

AI is summarizing your email before anyone reads it. Here's what's new & what you can do about it | Laura Sullivan (Inbox Monster)

Thu, 07 May 2026 05:00:00 -0400

Episode Description

Apple Intelligence. Gmail Gemini. Microsoft Copilot. AI tools are now summarizing marketing emails in the inbox before subscribers ever open them — and the results are not always what brands intended.

Laura Sullivan is the Head of Brand and Marketing at Inbox Monster, a platform that helps email teams preview and test campaigns across clients and devices. In this episode, she walks through exactly how AI inbox summarization works, demos three versions of the same email live across every major AI inbox client, and shares real brand fails — including a retailer whose email got "100% off" surfaced as the summary, and a case where sensitive account information appeared in the preview before anyone opened the message.

She also covers why Apple Intelligence skips your hero image, why Gmail's Gemini responds well to alt text, why Microsoft Copilot summaries are longer than most actual emails, and what email marketers can do right now to build emails that AI tools summarize accurately.

What We Cover

(00:00) Welcome and Laura's background
(02:40) What's changing in the inbox: AI summaries overview
(11:30) Real brand fails: Boring Mattresses, Logitech, Aura, and CoinSpot
(18:06) Live demo: three email versions tested across Apple, Gmail, and Copilot
(39:22) Best practices: live text, alt text, one topic, and the AI fold
(43:06) How AI summaries are affecting your metrics
(45:54) Gmail annotations and schema markup
(50:19) Lightning round

Tools & Resources Mentioned

Inbox Monster — Email preview, rendering, and deliverability testing platform
Inbox Monster: Optimizing for AI Summaries and Extractions — Laura's full writeup and webinar on this topic
Customer.io — Email platform with AI-powered knowledge center (Laura's current ESP)
Gmail Annotations (Schema Markup) — How to control what appears in the Gmail promotions tab

Books & TV Laura Recommends:

Imperfect Women (TV series, Apple TV+)

About Laura Sullivan

Laura Sullivan is the Head of Brand and Marketing at Inbox Monster, a platform built to help email marketers preview, test, and optimize their campaigns across clients and devices. Her background is in journalism, which led her into digital and eventually email marketing. She spent nearly a decade at BrightWave, one of the industry's leading email agencies, as Creative Director before joining Inbox Monster. She has been closely tracking AI inbox summarization tools for over a year and presented on the topic at Salesforce Connections.

Connect with The AI-Powered Inbox

The AI-Powered Inbox is hosted by Adam Bianco, Founder and Chief Strategist at Offtrail Marketing. New episodes help email and lifecycle marketers use AI to work smarter, stay ahead, and not get left behind.

A Lifecycle Agency Owner's Honest Take on AI: What's Working, What's Not, What's Next, & How they Use It | Will Pearson (Scalero)

Thu, 23 Apr 2026 05:00:00 -0400

Episode Description

Will Pearson co-founded Scalero in 2019 with a clear thesis: the workflow of email marketing was broken. Six years later, he's built a 35-person agency serving 55+ clients, and AI has become a core part of how they operate at every level.

In this episode, Will walks through how Scalero has approached AI from the inside out: giving the team ChatGPT Pro access and a prompt library, automating the Slack-to-Notion workflow with emoji-triggered tickets, using Lindy for weekly content summaries, building a free AI-powered subject line generator on their website, and navigating wildly different client expectations around AI. He also shares his best framing for where email marketing is headed.

What We Cover

(00:00) Welcome and guest introduction
(00:40) How Will and Adam met at Unspam in Greenville, SC
(01:25) The founding story of Scalero and lessons from Vivino
(02:48) Growing from 2 to 35 people and 55+ clients
(03:22) How email marketing has changed from 2019 to 2025
(05:33) Will's initial reaction to ChatGPT as a founder
(07:50) The "air traffic controller" vision for the future marketer
(10:23) How Scalero enables the team with AI tools and prompts
(11:45) Workflow automation: Slack to Notion, AI summaries, Lindy
(13:00) Measuring whether AI tools are actually being used
(14:16) What's working in ESP and marketing automation tools
(17:44) The danger of over-prompting in segment builders
(19:11) Using AI to find gaps in your thinking and strategy
(21:13) How client expectations around AI have shifted
(22:48) The AI sandwich: human prompt, AI work, human review
(25:24) Building an AI-powered subject line generator with OpenAI
(27:56) Using content and tools to drive lead generation
(29:30) Sneak peek: what's next on the roadmap
(31:13) Lightning round: overrated email trends, QA automation, books, TV

Tools & Resources Mentioned

Scalero - Will's lifecycle marketing agency
Lindy - AI automation tool used for weekly content summaries
Notion - Project management tool at Scalero
ChatGPT - Team-wide access for copy, prompting, and workflows
OpenAI API - Used to build Scalero's subject line generator tool

Books & TV Will Recommends:

Unreasonable Hospitality by Will Guidara
Better Things (TV series, Pamela Adlon)

About Will Pearson

Will Pearson is the Co-Founder and Co-CEO of Scalero, a lifecycle marketing agency he founded in 2019 alongside his co-founder Brantz after years scaling Vivino's email program. Scalero now works with 35+ team members and 55+ clients, and Will has spent the last several years building AI into every layer of the agency's operation — from internal workflow automation to client delivery to lead generation.

Connect with Will

LinkedIn: Will Pearson
Scalero: scalero.io

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Automate the Boring Parts: Vibe Coding a Custom Email Quality Control Tool | Colin Bonnett (Going)

Wed, 08 Apr 2026 05:00:00 -0400

Episode Description

Colin Bonnett is a Senior Manager of Lifecycle Marketing at Going (formerly Scott's Cheap Flights). He has a degree in chemical engineering. He is not a coder. And he built a custom email quality control tool using Replit and Claude that saves his team hours of Slack back-and-forth every week.

In this episode, Colin walks through the problem he set out to solve, the mistakes he made along the way, and the four lessons he learned that apply to anyone trying to build something with AI. He also demos the tool live, including uploading a real Going mistake fare email and analyzing the padding in real time.

What We Cover

(00:00) Welcome and guest introduction
(00:49) Colin's path from chemical engineering to lifecycle marketing
(03:29) What Going is and how it started as a 100% email business
(04:35) The problem: endless padding back-and-forth with the design team
(08:04) Starting with Base44, switching to Replit, and why Replit won
(09:34) The end goal: a one-stop shop for email QC
(18:59) Live demo: uploading a mistake fare email and running the padding analysis
(30:00) What's next: workspaces, configurations, spell check, email client previewing
(32:13) Lightning round: lifecycle marketing misconceptions, A/B testing hot takes, travel, pizza

Tools & Resources Mentioned

Replit - AI-powered app builder Colin used to build the QC tool
Claude - Used alongside Replit for debugging and code analysis
Base44 - Alternative AI builder Colin tested before switching to Replit
Braze - Email and lifecycle marketing platform used at Going
Going - Flight deal platform (formerly Scott's Cheap Flights)

About Colin Bonnett

Colin Bonnett is Senior Manager of Lifecycle Marketing at Going, the flight deal platform that alerts subscribers to cheap and mistake fares. He came to lifecycle marketing from an unlikely background in chemical engineering, discovering the field after a pivot through customer support at Ibotta, where he was introduced to Braze (then AppBoy). He has been in lifecycle marketing for roughly 10 years and built his email QC tool using Replit and Claude with no formal coding background.

Connect with The AI-Powered Inbox

The AI-Powered Inbox is hosted by Adam Bi anco, Founder and Chief Strategist at Offtrail Marketing. New episodes help email and lifecycle marketers use AI to work smarter, stay ahead, and not get left behind.

How to Launch an E-Commerce Brand in 30 Days with ChatGPT: Deep Research + a Lifecycle Monetization Strategy with Rachel Hill (AI Made This Brand)

Thu, 26 Mar 2026 05:00:00 -0400

How to Launch an E-Commerce Brand in 30 Days with ChatGPT: Deep Research + a Lifecycle Monetization Strategy with Rachel Hill (AI Made This Brand)

Episode Description

Rachel Hill had an idea for a coloring book brand. Thirty days later she had six products live on Etsy and Amazon, a full monetization strategy, a complete email nurture sequence, and her first 15 sales with zero paid ads.

In this episode, Rachel, an AI strategist and lifecycle marketer at AI Made This Brand, walks through the exact three-step ChatGPT framework she used: deep research to validate the market, a layered monetization strategy prompt (including asking ChatGPT to compete against you), and a full email funnel built from a brand identity document. Whether you're building a side project or working with clients, this workflow is directly transferable.

What We Cover

(00:00) Welcome and guest introduction
(01:03) Rachel's background: Big Pharma, digital marketing, and 7 years as a travel influencer
(03:17) Burning out from travel and pivoting into email and lifecycle marketing
(05:07) How Rachel discovered AI and started experimenting with coloring pages
(07:46) Introducing Coloring Kinfolk: an adult coloring brand celebrating Black American culture
(08:16) Using ChatGPT Deep Research to validate the coloring book market
(11:24) Overview of the monetization strategy framework
(13:23) Live demo: running the monetization strategy prompt in ChatGPT
(19:43) What the monetization strategy output includes (lead magnet, tripwire, core offer, membership)
(22:25) Uploading brand assets and artwork into ChatGPT Projects
(24:42) Creating a brand identity document to anchor all copy
(29:09) The freebie funnel, tagging strategy, and email nurture sequence
(31:52) Writing the full email funnel with ChatGPT in under an hour
(36:49) Viewing the coloring pages and using ChatGPT to color them in
(38:55) Early results: 15 sales, 7 five-star reviews, no paid ads in 30 days
(41:15) Lightning round: email trends, personal AI use, books, and binge-watching

Tools & Resources Mentioned

ChatGPT - Deep Research, Projects, monetization strategy, email funnel writing, image coloring
Etsy - Primary marketplace for printable coloring pages
Amazon - Marketplace for physical coloring books
AI Made This Brand - Rachel's YouTube channel and digital playbook
Coloring Kinfolk - Rachel's coloring book brand

Books & Podcasts Rachel Recommends:

AI for Marketing Automation for Dummies
Chernobyl (HBO series)

About Rachel Hill

Rachel Hill is an AI strategist and consultant at AI Made This Brand, where she teaches marketers and creators how to use AI to build scalable businesses. Her background spans Big Pharma marketing, digital marketing operations, seven years as a travel influencer and DMO consultant, and deep specialization in email and lifecycle marketing. She built her coloring book brand, Coloring Kinfolk, in under 30 days using generative AI.

Connect with Rachel

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AI use in email doubled in 2025 + how to write your newsletter faster with AI | Mike Nelson (Co-Founder, Really Good Emails)

Wed, 11 Mar 2026 12:00:00 -0400

Episode 1: AI Use in Email Doubled in 2025 + How to Write Your Newsletter Faster with AI | Mike Nelson (Co-Founder, Really Good Emails; Head of Growth, Beefree)

Episode Description

AI adoption in email marketing didn't just grow in 2025. It doubled. Mike Nelson, Co-Founder of Really Good Emails and Head of Growth at Beefree, has been tracking this shift through the industry's most practitioner-driven annual survey for seven years, and he's never seen a year-over-year jump like this one.

In this episode, Mike breaks down what email marketers are actually doing with AI (hint: it's not the automation utopia that was promised), walks through his own newsletter copy workflow that's cut his writing time in half, and demos a full image-to-GIF pipeline using Gemini, remove.bg, and EasyGIF. We also dig into AI sentiment, what the data says about job security, and why the best email marketers aren't scared of these tools.

What We Cover

(00:00) Welcome to the AI-Powered Inbox
(01:40) How Mike and Adam met at Unspam 2020 (yes, the COVID one)
(03:13) The Really Good Emails acquisition by Beefree
(05:16) The Really Good Emails annual survey: how it started and why it matters
(08:35) How AI sentiment has shifted among email marketers
(09:07) The stat that surprised everyone: AI adoption jumped from under 30% to nearly 70% in one year
(13:39) Copywriting went from 31% to 87% adoption. What about image generation?
(19:19) Live demo: generating a custom mascot image with Gemini (NanoBanana)
(26:40) Removing backgrounds with remove.bg and Canva
(31:11) Turning a still image into a 6-second video with VO3
(40:11) Converting video to an email-ready GIF with EasyGIF
(32:31) Mike's newsletter copy workflow: from rough draft to publish in 30-40 minutes
(44:54) Using AI personas to gut-check your copy before sending
(46:42) Lightning round: travel, books, and podcasts

Tools & Resources Mentioned

Really Good Emails - Mike's email inspiration and community platform
Beefree - Drag-and-drop email builder (Mike is Head of Growth)
Unspam Conference - Email marketing conference run by the Really Good Emails team
Google Gemini - Used for image generation (NanoBanana model) and video generation (VO3)
remove.bg - Free background removal tool (now owned by Canva)
EasyGIF - Free .mov to GIF converter and optimizer
ChatGPT - Used for newsletter copy editing and persona testing
Customer.io - ESP mentioned for AI-native feature development
Canva - Background removal (Pro) and image editing
Figma - Used for storing brand asset libraries

Books & Podcasts Mike Recommends:

Unreasonable Hospitality by Will Guidara
Nudge Podcast (behavioral science)

About Mike Nelson

Mike Nelson is the Co-Founder of Really Good Emails, the email industry's go-to resource for inspiration, community, and design. Really Good Emails was acquired by Beefree, where Mike serves as Head of Growth. He also runs Unspam, one of the email marketing industry's most beloved conferences, and has been studying email marketer behavior through Really Good Emails' annual survey since 2018.

Connect with Mike

Website: reallygoodemails.com
LinkedIn: Mike Nelson