The Art of Communication

114: September Smith | Finding Your Story

Greg Rice — Wed, 26 May 2021 06:00:00 -0700

How to be natural and be more compelling in telling your story is the speciality in the house for September Smith. Today, she will drop by to tell us how to find our own story and craft it in an engaging and memorable way to our audience. She will then talk about the value of podcasts and why we should start our own right now. We should also guest on other podcasts, September recommends, since they are great avenues to share our story.

In this Episode:

[00:01 - 04:17] Opening Segment

Let’s get to know September Smith
Her jump from mechanical engineering to brand consultancy

[04:18 - 11:51] The Foundation of Communication in a Business

The hardest story to tell is your story
How to start then?
The basis of all business communication

[11:52 - 21:29] The Value of Podcasts

Why you should start your own podcast now
What you should know about podcasts
The truth behind podcast guesting

[21:30 - 26:00] Getting Your Message Across

September tells us the story behind her podcast
Link below
The power of getting your message across

[26:01 - 33:30] A Lesson on Code-Switching

The conversation that left you with the most impact
Her conversation with her colleague on code-switching
What communication skill would you have wanted to learn sooner?
Ability to flawlessly change from one language to another
The best communicator you know
Golda Meir

[33:31 - 34:57] Closing Segment

Connect with September!
Links below
Final words from me

Tweetable Quotes:

“Just because you’re not the best person in the world for it, if you’ve got that thing that clicks with the client that needs you, that is 50% of the communication of the value of what you are bringing.” - September Smith

“Really quickly, you have to establish, ‘Okay, What’s the problem that we’re gonna be talking about?’” - September Smith

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Book: Building a StoryBrand

Email sseptember2007@gmail.com to connect with September. You can also get in touch with her on LinkedIn, Facebook, Instagram, and YouTube. Check out her website to know more about her work and listen to her podcast, She’s All That Video-Podcast.

You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

115: Kasia Wezowski | The Micro-Expression Expert

Greg Rice — Mon, 24 May 2021 06:00:00 -0700

Recognizing contempt and disgust from micro-expressions can save a marriage. Likewise, identifying and understanding body language and micro-expressions in general can jumpstart a relationship--whether personal or professional. Kasia Wezowski joins us in this episode to talk about micro-expressions and why they are critical in building a successful relationship and business.

In this Episode:

[00:01 - 04:37] Opening Segment

Let’s get to know Kasia Wezowski
She walks us through her path as a communication expert

[04:38 - 13:06] The Science Behind Micro-Expressions

How Kasia first studied body language and micro-expressions
What you should know about contempt and disgust
How to connect with another person on a deeper level

[13:07 - 23:57] Eliciting Micro-Expressions

Why Kasia and her husband are doing movie production
What are limiting beliefs and how to overcome them?
It’s not about the questions but how you talk

[23:58 - 32:10] Tips to Apply During Conversations

Manage a conversation the right way with these tips from Kasia
Improve your ability to read body language

[32:11 - 37:57] The Right Boundaries with People

The conversation that left you with the most impact
Conversations with her father
What communication skill would you have wanted to learn sooner?
Creating boundaries with people
The best communicator you know
Marshall Goldsmith

[37:58 - 39:30] Closing Segment

Connect with Kasia!
Links below
Final words from me

Tweetable Quotes:

“You just need to focus and to look at the face at the right moment.” - Kasia Wezowski

“Even though sometimes it’s difficult to set the boundaries from the beginning, I do believe that this is very important, to just say upfront what is important for you and what are your boundaries.” - Kasia Wezowski

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Allan Pease
John Gottman
Marshall Goldsmith
Movie: Impact

Email patryk@wezowski.com to connect with Kasia. You can also get in touch with her on LinkedIn, Facebook, Twitter, and YouTube. Check out her website to know more about her story and the Center for Body Language to learn more about body language and micro-expressions!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

114: Getting Over Stage Fright

Greg Rice — Wed, 19 May 2021 00:00:00 -0700

On this episode, Greg shares how to effectively manage your stage fright.

Key Takeaways:

Have a clear goal.
Let your passion shine through.
Consider what mindset will equip you best to achieve your goal.
Leverage fear to your advantage.
Learn to be yourself.
Practice in front of a mirror or record yourself.

Tweetable Quote:

"The presentation is not about you."

The presentation is not about you.

113: Robin Hills | Mastering Emotional Intelligence

Greg Rice — Mon, 17 May 2021 06:00:00 -0700

For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. He also introduces the concept of emotional resilience and the power of the “pause.”

In this Episode:

[00:01 - 04:20] Opening Segment

Let’s get to know Robin Hills
Why he got interested in emotional intelligence

[04:21 - 10:59] Emotional Intelligence of the Self

Why are people not emotionally intelligent?
Robin breaks down emotional intelligence
Improve your emotional intelligence with these tips from Robin!

[11:00 - 17:48] Emotional Intelligence of the Leader

Why all leaders should learn empathy
Don’t miss Robin’s insights about active listening
To understand emotional resilience, you have to do this
We don’t actually “bounce back” from stress

[17:49 - 27:36] Emotional Resilience of the Team

How to improve the emotional resilience of your team
Avoid being too personal with your team with this advice from Robin
Robin talks about the essence of mindfulness
The power of the “pause”

[27:37 - 38:44] Optimism Is Not What You Think It Is

The conversation that left you with the most impact
With a young man in his hometown
What communication skill would you have wanted to learn sooner?
Being assertive
The best communicator you know
David Bowie

[38:45 - 40:31] Closing Segment

Connect with Robin!
Links below
Final words from me

Tweetable Quotes:

“When we’re looking at emotional resilience, we’re looking at human beings in stressful situations...we don’t bounce back from situations, we learn and we grow and we develop through situations.” - Robin Hills

“Ask a question and then pause and also use it before you actually answer a question.” - Robin Hills

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Daniel Goleman books
Martin Seligman
David Bowie

Email robin@ei4change.com to connect with Robin. You can also get in touch with him on LinkedIn and Facebook. Check out his website to improve your emotional intelligence!

ENROLL in Robin’s courses on emotional intelligence. Start here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

112: How Do We Deal With Biases We Don't Know We Have?

Greg Rice — Wed, 12 May 2021 01:00:00 -0700

On This Episode:

Greg shares how we can address the biases we subconsciously bring to our conversations.
Discover how to break down your subconscious bias.
Learn how diversity can lead to increased business performance.
Greg shows the two main categories of bias we should keep our eye on.

Key Takeaways:

Implicit bias comes from our experiences, cultural instructions, and even evolutionary history.
Our experience does not always reflect reality.
Every human being is affected by unconscious bias – it’s far easier to see it in others than in ourselves.

111: Mike "C-Roc" Ciorrocco | Rocket Fuel for Building People Up

Greg Rice — Mon, 10 May 2021 06:00:00 -0700

Care about how people experience you, not about what they think of you. This is a mantra that Mike "C-Roc" Ciorrocco believes in. Mike is the Chief Executive Officer of People Building, Inc., which helps individuals and groups realize their full potential. He joins us in this episode to talk about his “Rocket Fuel Formula” that helps his clients become unstoppable no matter the odds.

In this Episode:

[00:01 - 03:21] Opening Segment

Let’s get to know Mike "C-Roc" Ciorrocco
Lifehack to get 100% participation from yourself

[03:22 - 13:12] The Formula to be Unstoppable

Think about how people experience you
Mike tells us why
How to deal with adversities according to Mike
Mike’s “Rocket Fuel Formula” to be unstoppable

[13:13 - 20:44] The Non-Negotiables

Mike’s approach in coaching people to be unstoppable
Individual or company, these are what you need
What holds people back from being successful?

[20:45 - 29:04] 3 C’s To Be The Best Version of Yourself

Why vulnerability is powerful according to Mike
3 C’s you need to be the best versions of yourself
What’s next for Mike?

[29:05 - 33:22] Take Control of Your Future

The conversation that left you with the most impact
With his business partner, Jared Yellin
What communication skill would you have wanted to learn sooner?
Not caring about what people think
The best communicator you know
Grant Cardone

[33:23 - 35:20] Closing Segment

Connect with Mike!
Links below
Final words from me

Tweetable Quotes:

“I don’t worry about what people think of me. I worry about how people experience me.” - Mike Ciorrocco

“In life, when you believe in something, people are gonna try to talk you out of your beliefs.” - Mike Ciorrocco

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
John Maxwell
Nations Lending

Email mike@peoplebuildinginc.com to connect with Mike. You can also get in touch with him on LinkedIn, Facebook, Twitter, Instagram, and YouTube. Check out his website to turn your setbacks into rocket fuel!

Listen to his podcast
Buy Mike’s book, Rocket Fuel

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

110: Optimizing Your Lifestyle To Enhance Your Communication

Greg Rice — Wed, 05 May 2021 06:00:00 -0700

Your lifestyle has an influence on how you communicate on a daily basis. That is why in this episode I’m going to talk about 3 aspects of your lifestyle that need to be improved for you to have better communication.

The first aspect is sleep. You’ve probably heard this advice, but let me remind you again: Get enough sleep. Lack of sleep impairs your ability to think clearly and straight and might have long-term consequences in the future. Another aspect I will discuss is diet. Drink lots of water and eat healthy fats and green leafy vegetables to avoid inflammation in the body. Inflammation means more brain fogginess, which means you’ll not be as sharp as you would have been in a conversation.

Keep listening to know the food you should avoid or limit your intake of, as well as the last aspect I’ll be talking about. The last point involves moving your body for you to have a feeling of peace and calm.

Let’s listen to this episode and optimize your lifestyle!

Tweetable Quotes:

“We all know that exercise is important. It doesn’t mean that you have to be in the gym, benching 250, or running marathons. Just 15 minutes a day getting your body moving on a regular basis makes a huge difference.” - Greg Rice

“If you’re in a bad mood and you're angry, your conversation with your wife is gonna be very different than it would have been if you came in happy and go-lucky or calm and peaceful.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

109: Don Harris | How to Become a Master Active Listener

Greg Rice — Mon, 03 May 2021 06:00:00 -0700

Active listening is a skill that should be learned at the individual and organizational levels. Specifically, it’s a skill that organizational leaders should learn to build a culture of open communication and genuine feedback within their teams. Don Harris, Chief Executive Officer of TalkBack, joins us in this episode to tell us why it’s important to listen genuinely, to share tips to be great listeners and to discuss topics related to listening.

In this Episode:

[00:01 - 04:23] Opening Segment

Let’s get to know Don Harris
Active Listening Coach
Coach
Engagement and Feedback Specialist

[04:24 - 14:38] Getting People to Open Up To You

How organizations can improve their listening and engagement skills
The things that matter to people during a conversation
Get people to open up to you with these tips from Don

[14:39 - 20:32] Becoming a Better Listener

Don’t miss these suggestions from Don to be better listeners
Why focusing on the eyes of the other person is a must
Here are Don’s insights about body language you should know

[20:33 - 30:30] Building a Culture of Listening and Open Communication

What can Don say about physical touch?
Don’s tips for leaders to effectively give feedback to their teams
Build a culture of listening and open communication

[30:31 - 41:12] Empathizing With People

The beauty of podcasting
The conversation that left you with the most impact
A conversation with a medical staff when he was rushed to the hospital
What communication skill would you have wanted to learn sooner?
Empathy
The best communicator you know
His good friend, Neil
Mary Robinson
Mary McAleese

[41:13 - 43:30] Closing Segment

Connect with Don!
Links below
Final words from me

Tweetable Quotes:

“For me, if I’m giving feedback, first of all, it has to be genuine, honest...it is to fix things.” - Don Harris

“People are prepared to put away theri smart device in their pocket, in their bag, in their backpack, and really talk and take in their surroundings...” - Don Harris

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Samaritans
California Public Employees' Retirement System

Email don@talkback.ie to connect with Don. You can also get in touch with him on LinkedIn and Facebook. Check out TalkBack to improve your active listening skills.

WATCH OUT for Don’s podcast!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

108: Mastering Relationship Selling

Greg Rice — Wed, 28 Apr 2021 06:00:00 -0700

Building a relationship in a business setting doesn’t have to be different from making new friends in your personal life. That is why I’m going to share some tips in this episode to do what I call “relationship selling” in business. These include being prepared in initiating a conversation, keeping it going, and adding value to become a trusted advisor. Don’t miss these tips as I believe relationship building is key to drive your sales and growth forward.

Let’s listen to this episode and master relationship selling!

In this Episode:

[00:01 - 01:28] Opening Segment

I introduce our topic for today
Can relationship building lead to sales?

[01:29 - 09:35] Relationship Selling

I define what is relationship selling
Why not be transactional instead?
Preparation and research are keys
Take notes of important facts about the other person
Keep the conversation going
How to become a trusted advisor

[09:36 - 10:38] Closing Segment1

Don’t miss this reminder to close our episode!
Boost your EQ by 10% and your sales by 20%.
Free e-course link below
Final words from me

Tweetable Quotes:

“What I’m looking for is a spark of common ground for us to be able to start to build a relationship around.” - Greg Rice

“At the end of the day, we’re just trying to build real relationships, real friendships, just like you would with anybody else. Just ‘cause it’s a professional space doesn’t mean that your approach is any different.” - Greg Rice

“Personal relationship first leads to long-term business relationship. Anything else is just transactional and short-sighted.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
The Ben Franklin Effect

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

107: How to Communicate to Get the Effect You Want | Robert Danisch, PhD

Greg Rice — Mon, 26 Apr 2021 06:00:00 -0700

Communication has been a broad topic for ages that we often find it hard to describe. Robert Danisch, PhD, joins us in this episode to narrow down our scattered ideas about communication to come up with a simple definition we can use from now on. Rob also discussed his interesting thoughts about the communication skills among his current students. Are their skills improving or declining? Moreover, he illustrates what good communication looks like and how to build it.

Rob is currently Chair of the Department of Communication Arts at the University of Waterloo and the voice behind the Now We’re Talking podcast. He is also the author of books that cover communication topics such as civility, communication effects, pragmatism, rhetoric, and democracy.

In this Episode:

[00:01 - 04:36] Opening Segment

Let’s get to know Robert Danisch, PhD
His path to the communication world
The communication issues Rob wants to address

[04:37 - 14:06] What is Communication?

Is communication getting better or worse?
Listen to Rob’s insights
Role of social media in communication
Listen to Rob’s idea of democracy that you should hear now
Rob’s tips to facilitate a dialogue among people
What are “pull tactics of persuasion?”
What comes before persuasion?
.The human side of communication

[14:07 - 24:16] Characteristics of a Good Communication

Why intrapersonal communication fascinates Rob
Listen to his explanation of the neutral inner voice
Good communication looks like this…
2 things to consider according to Rob
Balancing relational and functional communication practices
Rob’s “checklist” to see if you are good at communication

[24:17 - 32:30] Related Self-Disclosure

How to do reflective listening
The process of being authentic as advised by Rob
Listen to Rob’s explanation about related self-disclosure

[32:31 - 39:07] Asking Questions to Keep A Conversation Going

The conversation that left you with the most impact
During an intense meeting when he was young
What communication skill would you have wanted to learn sooner?
Asking questions to orient conversations
The best communicator you know
A colleague who’s balanced giving criticisms and support

[39:08 - 40:47] Closing Segment

Connect with Rob!
Links below
Final words from me

Tweetable Quotes:

“Communication is actually a process of producing effects on other people.” - Robert Danisch, PhD

“I think the first thing you need to do is start to reflect on the effects you have on others.” - Robert Danisch, PhD

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Rob’s books
Rob’s podcast

Email rob.danisch@gmail.com to connect with Rob. You can also get in touch with him on LinkedIn and Twitter. Check out his website to learn more about this work.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

106: How to be an Authentic Leader

Greg Rice — Wed, 21 Apr 2021 06:00:00 -0700

We always hear the idea of “authentic leadership” but we often reflect on what it really means. That’s why in this solo episode I’m going to share my insights about being an authentic leader. Although there’s no single formula to be that kind of leader, there are still steps that you can take to be someone that people will follow and relate to. You don’t have to change yourself to be an authentic leader. In fact, you need to be yourself more than ever.

Let’s listen to this episode and become an authentic leader!

In this Episode:

[00:01 - 01:06] Opening Segment

I introduce our topic for today
How to be an authentic leader

[01:07 - 09:37] Authentic Leadership At a Glance

You can be yourself and be a great leader
2 reasons I learned
The look of an authentic leader
Is there a formula to be an authentic leader?
Be an authentic leader with these suggestions!
Your own stories and their lessons
Your self-awareness
Your values and principles
High levels of motivation
Strong support team
Ability to balance life, work, and other endeavors

[09:38 - 10:41] Closing Segment1

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
Final words from me

Tweetable Quotes:

“[Authentic leadership is] being comfortable in your own skin. It’s knowing your values, and your passion, and your purpose for what you're doing.” - Greg Rice

“Your stories in your life are very valuable, and they’re unique to you, and you need to learn lessons from those stories.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Harvard Business Review: Discovering Your Authentic Leadership

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

105: Where it all began | Tommy Swanhaus

Greg Rice — Mon, 19 Apr 2021 06:00:00 -0700

Welcome back to the Art of Communication! In celebration of our recently published 100th episode, we’re going to walk down memory lane and re-air my conversation with Tommy Swanhaus.

I could not think of a better first guest than Tommy, an entrepreneur known worldwide, an influencer well-networked in the communication space, a 22x bestselling author, and a digital marketing expert.

In this Episode:

[00:01 - 05:16] Opening Segment

Let’s get to know Tommy Swanhaus
Tommy shares the highlights of his book

[05:17 - 15:40] Get People To Buy Into Your Vision

How Tommy turned this pre-Netflix idea into a streaming service
What has kept him awake at night?
How to get your staff’s buy-in to your vision

[15:41 - 21:06] Show Up And Network

The worst place to get money according to Tommy
Tommy’s philosophy in relationship-building you should hear
The power of showing up that you should not miss

[21:07 - 31:52] Empower Your Team

Tommy talks about his unique leadership style
The conversation that left you with the most impact
With his father
Tommy will build a relationship with people based on:
Handshake
Looking in the eyes
How they dress
The communication skill you wish you have earlier
Understand what’s going to someone’s brain

[31:53 - 36:47] Closing Segment

Be a strong communicator with these 3 pieces of advice from Tommy
Connect with Tommy!
Links below
Final words from me

Tweetable Quotes:

“Don’t ruin a relationship over being money-hungry.” - Tommy Swanhaus

“I believe in empowering your employees and training your employees so that they can go to another company.” - Tommy Swanhaus

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Tommy’s book
Amplify Your Marketing, Career, and Company
TLC
Brightcove

Email thomas.swanhaus@gmail.com to connect with Tommy. You can also get in touch with him on Facebook, Twitter, and Instagram. Check out his website to learn more about this work.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

How To Build Better Relationships With Your Clients

Greg Rice — Wed, 14 Apr 2021 06:00:00 -0700

Building better relationships with your clients seems tricky because not all clients are the same. However, there are several general tips you can follow not only to start but also to maintain client relationships. A core principle of building better relationships is to underpromise and overdeliver, which can be exhibited when you always respond to client issues as soon as you’ve heard them.

Another valuable tip is making a lasting impression at the start by doing a specific act, which for other people may look old-fashioned, but can make your client feel they are important.

Tune in now and build better relationships with your clients!

In this Episode:

[00:01 - 02:29] Opening Segment

I introduce our topic for today
Why you should build client relationships

[02:30 - 06:34] Starting a Client Relationship

Why you should set expectations
Pay attention to the language they’re using
Not everything has to be business-related
Keep it light-hearted
A 5-minute surprising act your clients would love

[06:35 - 12:59] Maintaining a Client Relationship

Keep in touch with the client
Underpromise, overdeliver
Be responsive
Speak their language as much as you can
Learn this advice that can make or break a client relationship

[13:00 - 14:11] Closing Segment1

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
Final words from me

Tweetable Quotes:

“As soon as you know there’s an issue or hear about an issue or your client brings an issue up, you wanna get on top of it immediately.” - Greg Rice

“At the end of the day, it’s about valuing [your clients] as in a business relationship...just valuing them as a human being, treating them as a friend...” - Greg Rice

Resources mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Dale Carnegie

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

103:Sara Carnegie | Understanding the Biggest Global Corporate and Legal Communication Challenges

Greg Rice — Mon, 12 Apr 2021 06:00:00 -0700

Sara Carnegie works at the International Bar Association as Director of Legal Projects. She is an experienced barrister who has spent 20 years in the criminal justice system and in the public sector. She joins us in this episode to talk about a few major challenges in the global corporate and legal spaces.

We exchange ideas about mental wellbeing in the legal profession, modern-day slavery, and gender inclusivity. She also offered a message to her fellow women, who are still navigating a male-dominated profession. Afterward, Sara looks back at a negative encounter with her former supervisor, which she turned into a motivation that helped her in her path forward.

Let’s listen to this episode and understand the biggest corporate and legal communication challenges today!

In this Episode:

[00:01 - 05:20] Opening Segment

Let’s get to know Sara Carnegie
Sara recalls her path to the legal space

[05:21 - 15:44] Mental Wellbeing and Communication

Using another language to communicate
Why this skill amazes Sara
Don’t miss Sara’s thoughts about mental wellbeing
Sara discusses the services offered by the International Bar Association

[15:45 - 24:16] Modern-Day Slavery

Sara shares her insights about modern-day slavery
She breaks down the Non-Punishment Principle

[24:17 - 34:47] Dear Fellow Women...

Sara talks about diversity and inclusion in the legal space
What is the “50-50 by 2030?”
Here’s Sara’s advice for all the women out there
Follow your passion
Take a chance at something different if it makes sense

[34:48 - 42:47] From a Negative Encounter into Motivation

The conversation that left you with the most impact
With her former boss
What communication skill would you have wanted to learn sooner?
Not over-apologizing
The best communicators you know
Her colleagues in the legal space
Stand-up comedians

[42:48 - 44:18] Closing Segment1

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
Connect with Sara!
Links below
Final words from me

Tweetable Quotes:

“If you don’t love what you do, change it as much as you can.” - Sara Carnegie

“Choose a direction that makes you feel alive and makes you feel inspired.” - Sara Carnegie

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
International Bar Association - Human Rights Institute
Article: Mental Wellbeing in the Legal Profession

Connect with Sara on LinkedIn and Twitter and check out the International Bar Association to learn more about her work.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

102: How To Build Your Network in 2021

Greg Rice — Wed, 07 Apr 2021 06:00:00 -0700

“Your network is your net worth.”

We have heard this advice for quite some time now, but many of you probably still wonder how to network the right way. If you’re one of those people, this episode will bring a ton of value to you. In this solo episode, I shared 3 actionable steps you can take now to build and grow your network in 2021 at a time when we still cannot meet personally due to the COVID-19 pandemic.

The first step is learning the fundamentals of networking, which includes understanding your current network better. The second step is networking in the COVID-19 pandemic. This is an adjustment that we need to make because we are only allowed to meet virtually. How can we leverage these virtual meetups? The last step is about growing your network because networking doesn’t stop with merely talking to the other person.

Let’s listen to this episode and build your network in 2021!

In this Episode:

[00:01 - 02:00] Opening Segment

I introduce our topic for today
What is the story of Paul Revere and William Dawes?

[02:01 - 11:06] Build Your Network in 2021

What do Freau, Picasso, and Galileo have in common?
Learn the networking fundamentals
Understand your network with these 3 columns
Shared purposes and similar activities can grow your network
You can successfully network during COVID-19 with these tips
Learn the Dollar 80 Strategy
Building a network is not enough
You have to grow your network too

[11:07 - 11:58] Closing Segment1

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
Final words from me

Tweetable Quotes:

“Over time, I wanna look for opportunities to add value.” - Greg Rice

“You can’t just reach out to somebody you haven’t spoken to in 3 years and start asking them for stuff.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Paul Revere and William Dawes
PodFest
Gary Vaynerchuk
Jordan Harbinger
Steve Sims

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

101: Chris Fenning | Mastering the First Minute of Any Conversation

Greg Rice — Mon, 05 Apr 2021 06:00:00 -0700

What if I tell you that you can bring an impact to another person in the first 60 seconds of your conversation? What if there’s a way for you to hook the other person’s attention in just the first 15 seconds? Chris Fenning, a coach, trainer, speaker, and author of the award-winning book, “The First Minute,” joins us today to answer these questions.

Chris helps companies communicate technical subject matters more effectively with non-technical people. This is common in a business setting wherein people from different teams do not understand each other. To get everyone on the same page, what Chris suggests is to focus on the first 60 seconds of the conversation and layout these 3 components. The context is one. The intent is another. What do you think is the last one?

Learn these components and master the first minute of any conversation!

In this Episode:

[00:01 - 04:43] Opening Segment

Let’s get to know Chris Fenning
How he jumped from IT to the communication space

[04:44 - 14:15] Bridging the Communication Gap

A communication gap exists between technical and non-technical people
Chris tells us why
The first thing to do to bridge this gap
Don’t learn the technical, ask questions

[14:16 - 24:40] Starting a Conversation

The most impactful mistake you’ve probably made in a conversation
The trick to start a conversation successfully in the first 15 seconds
Context
Intent
Don’t miss the last one!
How to create a solid summary

[24:42 - 35:45] Asking Questions, Not Making Statements

Stop focusing on the problem and think about possible solutions
How to do this mindset shift?
The conversation that left you with the most impact
Stanford professor Dave Evans, co-author of “Designing Your Life”
What communication skill would you have wanted to learn sooner?
Asking questions rather than making statements
The best communicators you know
Aaron Sorkin

[35:46 - 37:56] Closing Segment

What’s next for Chris?
Connect with Chris!
Links below
Final words from me

Tweetable Quotes:

“Whatever group you belong to...make sure what you say is relatable to the other person.” - Chris Fenning

“Any conversation ever is a summary of a much bigger topic.” - Chris Fenning

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Chris’ book: The First Minute
Book: Designing Your Life

Email chris@chrisfenning.com to connect with Chris or check out his website. You can also reach out to him on LinkedIn and Twitter.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

100: The Power of the Vulnerable Leader

Greg Rice — Wed, 31 Mar 2021 11:00:00 -0700

Welcome to the 100th episode of The Art of Communication! In this solo episode, I’m going to talk about a topic that is near and dear to me: Vulnerability. As leaders, we can leverage this vulnerability to teach our team to be more effective and how to show up even in situations where success is not guaranteed. It may be uncomfortable at first, but we should remember that it is never a sign of weakness.

Vulnerability is a sign of strength. Being vulnerable means being strong enough to recognize what you need help with. It means being strong enough to share your struggles with others. It means admitting to yourself and to the world that you are not perfect, and it’s okay. Now, are you curious to know how to use your vulnerability as a leader?

Tune in! Let’s listen to this episode and learn the power of the vulnerable leader!

In this Episode:

[00:01 - 01:21] Opening Segment

I introduce our topic for today

[01:22 - 06:03] Like Rocket Fuel

Vulnerability in a professional setting
How to do it?
Here are the fascinating results of a study from Stony Brook University
Vulnerability is uncomfortable and viewed as a weakness
How to overcome this?

[06:04- 11:22] How to be Vulnerable Effectively

Self-awareness can help us be more vulnerable
Embrace and share your truth
Own your mistake
Don’t be afraid to apologize
It’s okay to not be perfect
Seek feedback from your team
Try new things you’ve never done before
Build a culture of vulnerability

[11:23 - 14:09] Closing Segment

What vulnerable is NOT
Set boundaries
Reflect on yourself now
Final words from me

Tweetable Quotes:

“Vulnerability is like rocket fuel for building stronger relationships regardless of the context whether we are talking personal or professional.” - Greg Rice

“You have to be more interested in understanding reality than being right or feeling good.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Stony Brook University
TED Talk: The power of vulnerability

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

099: Philip Jenkins | How to Drive Transformational Change

Greg Rice — Mon, 29 Mar 2021 06:00:00 -0700

Digital transformation is a buzzword that many people still don’t understand. Philip Jenkins breaks down this concept in understandable chunks then feeds us with valuable tips to become a successful transformational leader. He will also discuss the importance of having both strategy and action. Strategy without action will lead to failure, so will action without Strategy. Philip then reveals the communication skill he wished he learned earlier. This skill is crucial, especially for aspiring transformational leaders.

Let’s listen to Philip and drive transformational change!

In this Episode:

[00:01 - 07:08] Opening Segment

FREE e-course on body language and micro-expressions!
Link below
Let’s get to know Philip Jenkins
His path to the tech space

[07:09 - 17:14] Digital Transformation

People and technology are always connected
Philip tells us why
Philip breaks down the concept of digital transformation
Not just customer experience
How to keep employees engaged in their work

[17:15 - 27:16] Transformational Leadership

Honesty is still the best policy
Philip explains
Are you an aspiring transformational leader?
Listen to Philip’s advice
How your client consumes information matters

[27:17 - 38:37] Strategy and Action

Relationships matter in transformational change
How to manage Expectations of your clients
...and your own expectations too
Strategy and action should go hand-in-hand
One is useless without the other

[38:38 - 46:10] Listening Is Everything

The conversation that left you with the most impact
A conversation about maintaining a brand
What communication skill would you have wanted to learn sooner?
Listening
The best communicators you know
Ronald Reagan

[46:11 - 49:04] Closing Segment

What’s next for Philip?
Connect with Philip!
Links below
Final words from me

Tweetable Quotes:

“Your brand is more important than anything.” - Philip Jenkins

“Strategy without action will result to Failure...Action without Strategy will result to failure.” - Philip Jenkins

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Email mrphilipajenkins@gmail.com to connect with Philip or follow him on LinkedIn.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

098: How to Sell Innovations To the World

Greg Rice — Wed, 24 Mar 2021 06:00:00 -0700

Here is another solo episode, especially for those who are selling innovations. You see, selling innovative products may be hard because customers are not familiar with them yet. In the context of sales, this means the feeling of unfamiliarity carries a feeling of risk, and customers don’t want risks. They need assurance they’re going to buy something of value.

This is why in this episode, I break down the 3 things that you need to do to sell innovation. It doesn’t have to be hard. All you have to do is be strategic in the actions you take and mindful of the principles that influence you.

Let’s listen to this episode and sell innovations to the world!

In this Episode:

[00:01 - 01:12] Opening Segment

I introduce our topic for today

[01:13 - 09:02] Selling Innovation

Identify your target niche for your innovation
Listen to these steps to have a niche
How to talk about your innovation
“Anchor with a twist”
Benefits > Features
Behaviors that lead to success
Don’t miss this list

[09:03 - 09:59] Closing Segment

Final words from me

Tweetable Quotes:

“Innovation is going to disrupt your customer’s current behavior.” - Greg Rice

“Focus on the benefits that are important to the customer.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

097: Scott Smith | A Blue Print For Easily Making Connections With New People

Greg Rice — Mon, 22 Mar 2021 06:00:00 -0700

Networking should be purposeful. Otherwise, you’re doing it wrong. This common networking mistake that people make is discussed by Scott Smith, a self-professed motivational speaker, and networking expert.

Scott helps his clients get the most out of their networks through his 6-step science-based approach that relies on motivational listening and a part of the brain called the orbital cortex. You would not want to miss this episode because these are all important lessons that you can apply in the next networking event you’re going to attend.

Let’s listen to Scott and easily build connections with new people!

In this Episode:

[00:01 - 07:28] Opening Segment

Let’s get to know Scott Smith
His path to the networking space

[07:29 - 18:27] Core of Networking

What are you doing wrong in networking?
Scott reveals
Scott talks about the core of networking
The difference between confidence and arrogance

[18:28 - 28:00] Truth Behind Extroverts and Introverts

Scott talks about clarifying questions and why you should ask them
What to bring in a networking event according to Scott
The truth behind extroverts and introverts

[28:01 - 42:05] Traits of a Motivational Listener

The unexpected question you’d want to ask in your next networking event
Why you should know the history of other people
How to become a motivational listener

[42:06 - 46:35] Communicating Through Stories

The conversation that left you with the most impact
A high school conversation
Communicating through stories
What communication skill would you have wanted to learn sooner?
writing
The best communicators you know
Dr. Bonnie Bassler

[46:36 - 49:50] Closing Segment

Connect with Scott!
Links below
Final words from me

Tweetable Quotes:

“Not everyone deserves a spot in your network.” - Scott Smith

“That’s part of what we’re trying to do...differentiate between result and motivation.” - Scott Smith

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Scott’s book: Motivational Listener
TED Talk: How bacteria “talk”

Email scott@dscottsmith.com to connect with Scott or follow him on LinkedIn, Facebook, Twitter, and Instagram.

Check out his website and learn more about his FREE e-course to “find the gold” on LinkedIn!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

096: Influencing Your Client's Emotions With Story

Greg Rice — Wed, 17 Mar 2021 06:00:00 -0700

In this solo episode, I will talk about the power of storytelling and how we can use it in business situations to control the emotions of the folks listening to us. I break down a simple storytelling structure that helps trigger good hormones from our listeners. I also gave some reminders to avoid having to evoke bad hormones from them. If you’re in sales and struggling with selling, don’t miss this episode. As an anonymous user said, “Facts tell and stories sell.”

Let’s listen to this episode and influence your client’s emotions with a story!

In this Episode:

[00:01 - 01:06] Opening Segment

I introduce our topic for today

[01:07 - 08:09] Power of Storytelling

Listen to this storytelling structure you can follow too
What part of a story triggers good or bad hormones?
The attention-grabbing tips that absorb the listener into the story
How to improve your storytelling

[08:10 - 08:59] Closing Segment

Final words from me

Tweetable Quotes:

“Stories have value and stories are very powerful.” - Greg Rice

“For stories to truly motivate action, they have to do more than just evoke empathy. They have to actually capture, hold of the attention of the person listening.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

095: How Leaders Can Speak With Confidence & Authority

Greg Rice — Wed, 10 Mar 2021 06:00:00 -0700

Welcome back to another solo episode of The Art of Communication! An issue that many people struggle with is self-confidence and communicating with confidence and authority. This is a major problem that unfortunately many leaders are not aware of. Many of them think that they are confident about themselves when in reality they don’t believe even in the words they say. In this episode, I will share a variety of ways for you to build your confidence as a leader and communicate with confidence and authority.

These are actionable steps that you can apply right away. Remember that as leaders, your manner of speaking communicates how confident you are about yourself and your team. You should be confident enough to instill confidence in your people too.

Let’s listen to this episode and learn how leaders can speak with confidence and authority!

In this Episode:

[00:01 - 01:13] Opening Segment

I introduce our topic for today

[01:14 - 05:43] Be Confident

I talk about handling the crisis of confidence
2 parts of confidence
Feeling confident
Exuding confidence
Ways to be confident as a leader

[05:44 - 10:01] Be Confident

How to show you are confident
What is the maximum resonance point?
How to speak with authority
Remove the “ums” and “ahs”
Say what you’ll say in the least amount of words possible
Speak from your belly
Here are a few more reminders for leaders you don’t want to miss!

[10:02 - 10:57] Closing Segment

Final words from me

Tweetable Quotes:

“Confidence really starts with building your own self-esteem.” - Greg Rice

“Having a clear vision of your true purpose really helps to ground you.” - Greg Rice

“Make sure that you are leveraging your smile in a natural, powerful way.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Science of People

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

094: Dr. Troy Hall | How to Create a Cohesion Culture

Greg Rice — Mon, 08 Mar 2021 06:00:00 -0700

Welcome back to another episode of The Art of Communication Podcast! My guest for today is Dr. Troy Hall. Troy is an award-winning cultural strategist, speaker, author, and talent retention expert featured in the Today Show, ABC, and many other places. He is the author of the best-selling book, Cohesion Culture, and co-author of another valuable book on entrepreneurship, Mission Matters.

Today, he breaks down Cohesion Culture and how to achieve it. He shares the several benefits of this culture, including getting your employees engaged and creating the most rewarding and fulfilling career possible.

Let’s listen to Troy and learn how to create a cohesive culture!

In this episode:

[00:01 - 05:35] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce our guest for today, Dr. Troy Hall

[05:36 - 15:59] Cohesion Culture

7 things about Troy you can’t find on his resume
What you should know about Cohesion Culture
How a leader should approach organizational culture

[16:00 - 27:11] Happiness, Satisfaction, and Cohesion

How to build a shared mutual commitment within an organization
The difference between team building and team bonding
The relationship among happiness, satisfaction, and cohesion

[27:12 - 37:43] Traits of an Effective Leader of Cohesion

The formula to have your desired behaviors in your organization
7 attributes of an effective leader of cohesion
How to know your employees understand you

[37:44 - 43:24] Character Over Circumstances

The conversation that left you with the most impact
Her conversations with his mom
What communication skill would you have wanted to learn sooner?
Listening
The best communicators you know
Jack Williams

[43:25 - 45:44] Closing Segment

Connect with Troy. Links below
Final words from me

Tweetable Quotes:

“The Cohesion Culture is creating an environment where people have a sense of belonging, are valued, and share mutual commitments.” - Dr. Troy Hall

“You don’t have to know everything. You just need to be teachable.” - Dr. Troy Hall

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Troy’s book: Cohesion Culture
Book: Mission Matters

Email drtroyhall@gmail.com to connect with Dr. Hall or follow him on LinkedIn, YouTube, Instagram, Twitter, and Facebook. Check out his website to learn more about his work.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

093: John Paragon | How To Build a 7-Figure Company With Focus and Communication

Greg Rice — Wed, 03 Mar 2021 06:00:00 -0700

Welcome back to another episode of The Art of Communication Podcast! My guest for today is John Paragon. He started, grew, and sold Paragon Trading, which he developed from a small investment into a 7-figure company where he traded over $200 million for his clients. Today, he leads Paragon Consulting, where he helps entrepreneurs build their own companies with a big focus on his 3 C’s: Connecting, Communicating, and Closing.

He walks us through his own entrepreneurial journey, how he built Paragon from the ground up, and the challenges he faced in leading Paragon. John also talks about the keys to business success and his unique strategy in finding, training, and communicating with the very best virtual assistants.

Let’s listen to John and learn how to build a 7-figure company!

In this episode:

[00:01 - 06:06] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
Let’s get to know John Paragon

[06:07 - 12:40] Systems, Processes, and Automations

Here’s John’s business model you should hear
Listen to John’s secrets to help your own clients better
Systems, processes, and automations should be leveraged
John explains

[12:41 - 22:50] Outsourcing Parts of the Business

Why John shifted from running a business to coaching entrepreneurs
John shares his story
Which part of your business should be outsourced?
Listen to John
The biggest mistakes that entrepreneurs make
Picking the right people to work with

[22:51 - 32:08] Business-Life Balance

Listen to John’s tips to balance your business and life
The conversation that left you with the most impact
His conversations with his dad
What communication skill would you have wanted to learn sooner?
Copywriting
The best communicators you know
His coaches

[32:09 - 33:58] Closing Segment

Connect with John! Links below
Final words from me

Tweetable Quotes:

“If it’s an area of the business you don’t enjoy or it’s not your area of expertise, then outsource it to someone else.” - John Paragon

“You have to accept work time is work time and then family time is family time.” - John Paragon

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Email podcast@paragonhustle.com to connect with John or follow him on Facebook and LinkedIn.

Launch your business in 30 days! Start here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

092: Anna Parker Naples | How To Communicate Your Message Through Podcasting

Greg Rice — Mon, 01 Mar 2021 06:00:00 -0700

Welcome back to another episode of The Art of Communication Podcast! My guest for today is Anna Parker Naples, a visibility coach and host of the No.1 international podcast, Entrepreneurs Get Visible. She is also the author of the Amazon bestselling book, Get Visible: How to Have More Impact, Influence & Income. Anna helps her clients launch chart-topping podcasts through her business, The Podcast Membership.

She joins us today to talk about the power of podcasts in marketing your business and the advantages of using your voice effectively. She also talks about the importance of showing vulnerability in a professional setting.

Let’s listen to Anna and learn how to communicate your message through podcasting!

In this episode:

[00:01 - 06:22] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
Let’s get to know Anna Parker Naples
Her path to podcasting

[06:23 - 18:06] Podcasting as a Marketing Platform

How to launch a chart-topping podcast
Keyword is everything
Launch with intent
Anna’s advice for entrepreneurs to get people to resonate with them
What entrepreneurs can get from podcasting

[18:07- 25:52] Using Your Voice Effectively

Listen to Anna’s tips to start a career in voice acting
How her low points in life helped her in her career later on

[25:53 - 33:02] Being Vulnerable In A Professional Setting

The conversation that left you with the most impact
Her conversations during her training on Neuro-linguistic Programming
What communication skill would you have wanted to learn sooner?
Seeing through the person, and not just their facade
The best communicator you know
Brené Brown

[33:03 - 35:13] Closing Segment

Connect with Anna! Links below
Final words from me

Tweetable Quotes:

“Ultimately, the more we can communicate what we’re about, the more we can help people.” - Anna Parker Naples

“What I’m seeing from other people is not necessarily the truth of what’s there.” - Anna Parker Naples

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Neuro-linguistic Programming Trainings
Brené Brown
TED Talk: The Power of Vulnerability

Email annaparkernaples@icloud.com to connect with Anna or follow her on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Listen to her podcast!

Ready to launch your podcast? Visit The Podcast Membership!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

091: Why It Is So Important For Leaders To Read Non-Verbal Communication, and How To Do It

Greg Rice — Wed, 24 Feb 2021 06:00:00 -0700

Welcome back to another solo episode of The Art of Communication! Speaking from a personal experience, I have realized that learning how to read nonverbal communication is key to understanding other people’s true intentions and emotions. There’s so much that’s being said but is not expressed in words. More often than not, we don’t realize what’s actually being communicated to us because they only appear in the blink of an eye… or because we don’t just know how to read them.

What I’m going to discuss are practical tips to read nonverbal communication. Specifically, I will give you tips to understand micro-expressions, those split-second expressions that communicate our true intentions; list the rules of body language that help us understand the other person better; and share the connections between our tones and emotions.

Let’s listen to this episode and understand nonverbal communication better!

In this Episode:

[00:01 - 03:47] Opening Segment

I introduce our topic for today

[03:48 - 08:05] Micro Expressions

Do micro-expressions tell our true intentions?
Here’s my explanation
The 7 micro expressions you should know
Boost your EQ by 10% and your sales by 20%!
Free e-course link below

[08:06- 17:14] Body Language and Tonality

The rules of body language
The Rule of 4
Congruency
Context
Baselining
Continue listening to learn the last rule!
What your tone says about you
Understanding non-verbal communication better
Here are some tricks from me

[17:15 - 18:17] Closing Segment

The most important thing in communication is this
Final words from me

Tweetable Quotes:

“Microexpressions are really important because they communicate our true intention.” - Greg Rice

“Reading body language can be so powerful but it’s also easy to do wrong.” - Greg Rice

“Just listen for changes in voices that signal emotions.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

090: Jane Tabachnick | How to Quickly Become an Authority

Greg Rice — Mon, 22 Feb 2021 06:00:00 -0700

Selling a product would be much easier if there’s a story around it. Turning that product from a mere object into a piece of history that buyers can relate to is the cup of tea of Jane Tabachnick. Jane is a multi-awarded content and public relations strategist recognized for her contributions in her industry. Among other awards, she was named as one of Fast Company’s Top 100 People Online.

Today, she will break down the process that turned 200 authors into best-sellers. Why did she choose this path? Because she believes a book can build one’s authority when done right.

Let’s listen to this episode and learn how to quickly become an authority!

In this Episode:

[00:01 - 04:30] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce Jane Tabachnick

[04:31 - 11:05] The Power of Storytelling

How Jane started as a content and public relations strategist
Don’t miss this interesting story from Jane!
Listen to Jane’s approach in telling the story of her clients

[11:06- 23:42] Secrets to Building Authority with Best-Selling Books

Find your story to tell with these tips from Jane
What is the Alexa Flash Briefing and how can you leverage it?
Writing and promoting a best-selling book to build authority
The airplane approach vs. helicopter approach
What does Jane mean by these approaches?

[23:43- 28:47] The Traits of a Great Storyteller

The conversation that left you with the most impact
With Debbie Silver
What communication skill would you have wanted to learn sooner?
Listening and not immediately reacting
The best communicator you know
William McDonough, author of the book, “Cradle to Cradle”

[28:48 - 30:14] Closing Segment

Connect with Jane! Links below
Final words from me

Tweetable Quotes:

“Look at what you enjoy doing and to try and find the sweet spot...because you really can’t be on all platforms successfully.” - Jane Tabachnick

“I think [books] are a great alternative to a podcast. You don’t need an intro and an outro. You don’t really need to do editing. You can actually record and publish from your phone.” - Jane Tabachnick

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Alexa Flash Briefings
Debbie Silver

Email marketingvirtuoso@gmail.com to connect with Jane or follow her on LinkedIn, Facebook, Twitter, and Instagram. Visit her website and turn your book into a best-seller!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

089: How To Get Prospects To Open Up About Their True Needs

Greg Rice — Wed, 17 Feb 2021 06:00:00 -0700

In this solo episode, I will share 3 key steps for you to know the true needs of your prospects. The first 2 steps are preparation and attention. You need to prepare for the call by researching the client, their industry, and the company.

You also need to be attentive to pinpoint what I call as “sparks,” which will guide you in taking the third and probably the most important step. What’s this step? What are sparks? How can you implement these steps strategically?

Let’s listen to this episode and learn the 3 key steps to get prospects to open up to you!

In this Episode:

[00:01 - 03:04] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce our topic for today

[03:05 - 08:46] More Than Just a Buyer

What do buyers think of salespeople?
I break down the numbers
Understand the other person better
As a prospect
As an individual

[08:47- 13:01] Art of Listening

Understand the industry where you belong
I tell you why
Where to look for information most important to the company?
The steps to take to listen to the client better

[13:02- 23:45] The Right Questions

Treat the prospect like a friend
Watch YouTube videos and look for this
The right questions to ask the prospect

[23:46 - 26:10] Closing Segment

The last thing you should do for a prospect
Final words from me

Tweetable Quotes:

“If you feel like something might be important to this person…there’s a good chance that you might be right.” - Greg Rice

“If you prepare heavily, if you focus on being aware of their emotional responses in real time, and you go through a questioning strategy...you’re much more likely to walk away from that meeting with a clear and accurate view of what your client’s real issue is.” - Greg Rice

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Seeking Alpha
Vanessa Van Edwards
Book: Secrets of Question-Based Selling

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

088: Lena Sisco | Learn How to Build Rapport from a GITMO Interrogator

Greg Rice — Mon, 15 Feb 2021 06:00:00 -0700

Lena Sisco of Congruency Group, LLC shares some practical tips to easily detect lies and deceptions. Do you know you can do this in 5 minutes and by only paying attention to pronouns?

In this episode, Lena will share her journey to the intelligence world and how it turned her into a renowned expert in rapport- and trust-building interrogation. She is currently training individuals and organizations to read people better, improve their presence in front of others, control a conversation, and separate deception from the legitimate and the authentic.

Tune in! Let’s learn how to build rapport from a GITMO interrogator!

In this Episode:

[00:01 - 07:17] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce and welcome Lena Sisco
Her path to the intelligence world

[07:18 - 16:20] Rapport-Based and Non-Accusatory

Her transition to a more rapport-based interrogation
Why it’s easy being a woman in the interrogation space
Detect lies in 5 minutes with these tips from Lena

[16:21- 29:01] Pay Attention to Pronouns and Accountability

How to better pay attention to verbal and nonverbal cues
Shut down the internal chatter
Read a statement and find a deception!
Listen to Lena’s advice here
The golden rule of interviewing

[29:02- 40:04] Lead Your Team and Protect Them Better

Lena’s tips for leaders to lead better
The conversation that left you with the most impact
With her former student
What communication skill would you have wanted to learn sooner?
Getting feedbacks
The best communicator you know
Kelly Roach
Grant Cardone

[40:05 - 41:52] Closing Segment

How to find Lena
Links below
Final words from me

Tweetable Quotes:

“You have to have amazing awareness, focus, and concentration...you need that open awareness so you can take in the verbal and nonverbal.” - Lena Sisco

“I wanna make [my people] happy, they wanna make me happy, and all it takes is a little tweaking and adjusting on how we speak to people.” - Lena Sisco

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Test your observation skills by watching this YouTube channel: To Tell TheTruth
Kelly Roach
Grant Cardone

Email lenasisco@thecongruencygroup.com to connect with Lena or follow her on LinkedIn, Facebook, Twitter, YouTube, and Instagram. Check out her personal website and Congruency Group online to learn more about her work.

Check out her online courses here.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

087: Paula McNicholas | Communicating to Streamline Your Business

Greg Rice — Wed, 10 Feb 2021 06:00:00 -0700

Business owners sometimes become victims of their own successes because they can’t delegate tasks effectively or guide their team in doing their tasks. They end up doing more than they should, affecting their productivity and keeping them from fulfilling their big business visions.

That’s where Paula McNicholas and her team at Lean Team Strategies Strategies, Ltd. come in. They work with business owners to boost the productivity of their own team and free up more time for more lucrative new projects. You may have already heard this before, but at the heart of their services, “communication is the key.”

Tune in! Let’s get right into the episode and learn how communication can streamline a business!

In this Episode:

[00:01 - 05:31] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce and welcome Paula McNicholas
Bringing a “big business mentality” to small businesses

[05:32 - 16:22] Role of Communication on a Team’s Productivity

Do you think you don’t have time to build your business?
Here’s Paula’s advice for you
Paula tells us why communication is key in being productive
How to leverage the abilities of your team members according to Paula

[16:23- 29:50] Constructive Feedbacks Within a Team

Are you a business owner wanting to have more time with your family?
Here’s Paula’s recommendations for you
Paula lays out the steps to provide constructive feedback to team members
We talk about the 3 C’s to drive the productivity of the team

[29:51 - 38:03] Better Marketing Skills

The conversation that left you with the most impact
Her talk with her former general manager
What communication skill would you have wanted to learn sooner?
How to market what you do
The best communicator you know
Lee Tunney-Ware

[38:04 - 41:47] Closing Segment

How to find Paula
Links below
Final words from me

Tweetable Quotes:

“Communication is one of the key drivers of productivity.” - Paula McNicholas

“Before you even have a team, you gotta make sure you got good communication.” - Paula McNicholas

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
The Art of Communication Episode 80: Lee Tunney-Ware | The True Purpose of Your Communication

Email Paula@PaulaMcNicholas.com to connect with Paula or follow her on LinkedIn and Twitter. Check out her website https://paulamcnicholas.com/.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

086: Michael Keating | How to Optimize Human 2 Human Conversations

Greg Rice — Mon, 08 Feb 2021 06:00:00 -0700

For Michael Keating, vulnerability is not a weakness, but a sign of being human. This is specifically an important reminder for leaders who often put themselves in an impossible position to not commit mistakes and hide their vulnerability. Committing mistakes and being vulnerable are actually key ingredients to an authentic and caring leadership, to which Michael has his “10 C’s” as his model. He joins us today to discuss these topics that improve our overall communication with others.

Tune in! Let’s get right into the episode and learn how to optimize human-to-human conversations!

In this Episode:

[00:01 - 05:49] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce and welcome Michael Keating
His fascination with human relations and communication

[05:50 - 11:54] Recognition

The general purpose of communication according to Michael
He talks about his humble beginnings as a human relations expert
The same basic needs of all humans for Michael

[11:55- 19:34] Resonance

How to resonate better with other people
Psychological safety
Intimacy
Instincts
The best kind of connection according to Michael
Listen to Michael’s 10 C’s of a caring leadership

[19:35 - 28:59] Relations

The common mistakes that leaders commit
Why vulnerability is not a weakness
Michael explains
How leaders can ask better questions

[29:00 - 35:44] Best Communicator

The conversation that left you with the most impact
Conversation with yourself
What communication skill would you have wanted to learn sooner?
Listening to the answer of another person
Understanding that your own biases are dangerous
The best communicator you know
It should be yourself
Michael’s tips to be a good communicator

[35:45 - 37:31] Closing Segment

How to find Michael
Links below
Final words from me

Tweetable Quotes:

“Even the language of the face is universal because we all have faces and so we can communicate on that very basic level.” - Michael Keating

“The best conversation is when you don’t really have any expectations.” - Michael Keating

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Email michaelthomaskeating@icloud.com to connect with Michael or check out his LinkedIn and website.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

085: Peter Hopwood | How To Command Your Audience

Greg Rice — Wed, 03 Feb 2021 06:00:00 -0700

During your talk about a story you thought is so incredible and compelling that it will move your audience to tears, you found yourself talking to hundreds of uninterested heads. The people at the back seem like they’re having a fun chatter. Those in the middle can’t take their eyes off their phones. Among the people at the front that you can easily see, only a handful seem interested, and you feel that their interest is not even genuine.

After the talk, you wondered: “What went wrong?” Peter Hopwood, a global speaking coach, and seasoned speaker joins us in this episode to share the science and art of public speaking. Many factors make or break a story, but the most significant among them is emotion. How to deliver an emotion that will catch and keep the attention of the people in front of you?

Tune in! Get right into the episode and learn from Peter how to command your audience!

In this Episode:

[00:01 - 06:30] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce and welcome Peter Hopwood
His road to being a seasoned speaker

[06:31 - 16:11] The One Thing You Should Provide As Speaker

Listen to Peter’s tips to prepare for your talk
The importance of self-awareness
No one will and should listen to you unless you give this…
Find out here
Doing something many times doesn’t mean you’ll get better at it
Peter explains

[16:12- 26:55] Body Language and Micro Expressions

How to deal with fear according to Peter
Peter breaks down the power of body language and micro expressions
Every part of your body can tell something

[26:56 - 37:17] The Heart of Storytelling

Why you should pay attention to your tone
How you deliver your message is another message in itself
What is considered the heart of storytelling?

[37:18 - 46:38] The Confidence of a Speaker

The conversation that left you with the most impact
A conversation with a person who asked him for mentorship
What communication skill would you have wanted to learn sooner?
Being confident
The best communicator you know
Peter didn’t mention a name but he shared what makes a great communicator

[46:39 - 49:25] Closing Segment

How to find Peter
Links below
Final words from me

Tweetable Quotes:

“It’s not just about the story you’re telling...It starts with the story in your head about yourself.” - Peter Hopwood

“The more you do something, the more confident you get at it.” - Peter Hopwood

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
The Behavior Panel

Email hello@peter-hopwood.com to connect with Peter or check out his LinkedIn and Twitter pages. Watch out for their new website!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

084: James Rosebush | How to Communicate Like a President

Greg Rice — Wed, 20 Jan 2021 06:00:00 -0700

What’s the first thing you should know about James Rosebush? He’s basically a relentless fellow who will grow your company through the power of words. Carrying decades-worth of knowledge under his sleeves, James has helped his clients throughout the world with management strategies, finance and wealth management, marketing, leadership coaching, and communications.

His varied skill set led him to a stint in the White House, where he served at the communications arm of a former president. He will share this experience with us and drop a lot of tactics and secrets in public speaking, which he included in his Amazon no.1 best-selling book, “Winning Your Audience.”

Tune in! Get right into the episode and learn from James how to communicate like a president!

In this Episode:

[00:01 - 10:13] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce and welcome James Rosebush
Connection among business, speaking, and music
A life-changing journey to Moscow

[10:14 - 24:13] Core of Effective Public Speaking

First two foundations of effective public speaking
Storytelling
No inhibitions
The secrets of storytelling according to James
A speech starts with an anecdote
The anecdote can be recalled easily
The story you tell doesn’t have to be yours
Read obituaries
What’s the best way to tell a story?
Dramatic

[24:14- 34:35] Secrets to Break the 4th Wall Down

James tells us why should learn about the 4th wall
Bring that wall down
Connect with your audience
Deliver the value of your speech
Overcome the 4th wall
Appreciation
Respect
Empathy
What audience group scares James the most?

[34:36 - 45:02] Structure of Great Speech

What James learned from Ronald Reagan
Failure is unacceptable in his situation
You should be honest with and understand the media
Be a well, not a fountain
The structure of a great speech
Should be easy to follow
Should have “elements”

[45:03 - 57:38] Power of Words

James talks about the power of words
Commands attention
Expresses authenticity
How to win your audience according to James
Listen to his tips

[57:39 - 57:23] Closing Segment

How to find James
Links below
Last story from James
Final words from me

Tweetable Quotes:

“The way of speaking today is to follow the journalistic style of writing.” - James Rosebush

“When you learn how to be an effective public speaker, you’re really learning who you are.” - James Rosebush

Resources Mentioned:

FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
James’ book: Winning Your Audience
Book: How to Win Friends and Influence People
Frederick Douglass
Martin Luther King, Jr.
Barack Obama
Bill Clinton

Email jsrosebush@growthstrategy.us to connect with James or check out his LinkedIn, YouTube, and Instagram. Visit GrowthStrategy to learn more about their work.

Do you want James to be your public speaking coach? Sign up here. Know more about economic-social governance.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

083: Mike Montague | How to Succeed at Sales With Great Communication

Greg Rice — Sun, 17 Jan 2021 06:00:00 -0700

High-performing salespersons are great communicators who can understand the true needs of their clients. These salespersons also have the genuine intention to build trust and develop long lasting seller-client relationships. They are great storytellers not of their own stories, but of their client’s. Building trust. Developing relationships. Selling better. We will learn the secrets of high-performing salespersons with Mike Montague as our guest.

Mike is the Global Head of Content of Sandler Sales Training System, one of the leading sales systems in the world. He is also the voice behind the How to Succeed and Playful Humans podcasts and the co-author of LinkedIn the Sandler Way.

Tune in! Get right into the episode and learn from Mike to succeed in sales with great communication!

In this Episode:

[00:01 - 07:04] Opening Segment

Boost your EQ by 10% and your sales by 20%!
Free e-course link below
I introduce and welcome Mike Montague
His sales journey started before college
The benefit of doing sales early

[07:05 - 16:48] Don’t Be Yourself Always

The importance of self-awareness
Where you are now
Where you want to go
What’s the best way to communicate?
Understand your preferences
Treat people how they want to be treated
Don’t be yourself always
Pay attention to what works and what doesn’t
Listen intently to what the person is saying
Take a second to think of a better response
The benefits of selling remotely
You can look smart by only being prepared
Prepare a checklist
New skills in presenting your products
Opening a collaborative document
Pre-recorded video

[16:49- 28:00] Tell Their Story Better

Powerful communication tools and how to leverage them
Calendly
Vidyard
Highspot
Gong
The secrets to build trust with clients
Don’t sell unless the client wants it
Tell the client what’s next
Keys for a great sales presentation
Tell their story, not yours

[28:01 - 40:03] Think About the Client’s Interests

Questions to ask in a sales call
Discovery
Impact
Decision-making
Budget
How you ask your client matters
Business impact
Return on investment
The difference between good and bad salespersons
Business vs client interests
Communicate personal and professional growth
Goal-setting
Communication
Sales
leadership
Passion project on air
Rediscover the kid in you
Enjoy life as an adult

[40:04 - 45:21] Listening Comes First

The most impactful conversation of your life?
Conversation with their local pastor
One communication skill you wish you had more of in the past?
Listening
Influencing people
Who is the best communicator you know?
Seth Godin, Dave Ramsey
His cousin

[45:22 - 46:52] Closing Segment

How to find Mike
Links below
Final Words

Tweetable Quotes:

“The best way to resonate with somebody in a presentation is to tell their story better than they can tell it themselves.” - Mike Montague

“There’s a big difference between talking with a friend in person and having dinner and seeing what they did on vacation on Facebook.” - Mike Montague

Resources Mentioned:

E-Learning Opportunities:

FREE e-course on mastering body language and micro expressions here
Sandler’s E-Learning Library here
Grab a free e-book copy of LinkedIn the Sandler Way here.

Email mike.montague@sandler.com to connect with Mike. Check out his blog site and LinkedIn and listen to his podcasts: How to Succeed Podcast and Playful Humans Podcast. Visit their website and their social media pages to learn more: Facebook, LinkedIn, Twitter, YouTube, and Instagram.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

082: Tammy Gooler Loeb | Ask Power Questions and Listen Better

Greg Rice — Wed, 13 Jan 2021 06:00:00 -0700

Are you thinking about the career path you want to take but still cannot figure it out? Do you want to switch careers? Are you wondering why your company keeps on losing employees? Whether you are an employee who wants to start all over again or an employer who wants to retain people, this episode is for you. Tammy Gooler Loeb joins us today to talk about coaching, switching careers, and facilitating better communication with people. Tammy is an executive and career coach, speaker, facilitator, and the voice behind the Work from the Inside Out Podcast.

Volumes up! Dive into this episode and learn from Tammy how we can have better communication by asking power questions and listening better!

In this Episode:

[00:01 - 04:36] Opening Segment

Boost your EQ by 10% and sales by 20%
Link below
I introduce and welcome Tammy Gooler Loeb
Executive and career coach
Podcast host
Speaker
Facilitator

[04:37 - 14:07] What Coaching Really Is

Tammy shares her humble beginnings as a career coach
Started in the community mental health space
Always interested in helping others figure out their life plans
She breaks down what coaching is and what it is not
A facilitator and partner, not an instructor or consultant
Facilitates growth
Asks power questions
Helps people craft plans and goals
Challenges people to reach their goals
She walks us through the process of determining a career or life path
What have you done so far?
What do you like?
What are your values?
How are those values honored or stepped on?
What lights you up?

[14:08 - 25:53] The Reality of Switching Careers

Tammy talks about the 2 ways to switch careers
Apply your current skills to another industry
Learn a new skillset
She tells us a story about an individual who switched careers
From software engineering to affordable housing
Started volunteer work
Developed relationships with the community
Build his knowledge base on affordable housing
Worked on his comfort level
Tammy drops doable tips for leaders and entrepreneurs to retain staff
Check with people regularly
Follow up with their ideas
Study great leaders and other role models

[25:54 - 33:52] Better Communication

Tammy mentions some role models you can emulate
Warren Bennis
Peter Drucker
Bill Gates
Ask power questions better
Open-ended
Not answered with a yes or no or a single word
Usually a “what,” “how,” and “why”
Self-reflective
Listen better
Ask a great question then just be quiet
Put yourself in the other person’s shoes

[33:53 - 42:21] Preparation Before Switching

The most impactful conversation of your life?
With the director of her graduate program
Prepared her to walk down her desired career path
One communication skill you wish you had more of in the past?
More comfortable in public speaking a lot sooner
Took her many experiences to be comfortable
Who is the best communicator you know?
A mentor named Dorie Clark

[42:22 - 44:29] Closing Segment

How to find Tammy
Links below
Final Words

Tweetable Quotes:

“If you are keeping people engaged and happy, the profits will show up.” - Tammy Gooler Loeb

“When somebody else feels heard, they’re going to be far better equipped to listen to you and you’re going to have a much, much better dialogue, better communication overall.” - Tammy Gooler Loeb

Resources Mentioned:

Email tammy@tammygoolerloeb.com to connect with Tammy or visit her personal website and social media pages: Facebook, LinkedIn, Twitter, and Instagram. Listen to her podcast. Watch out for her new book this Spring 2021!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

081: Priscilla McKinney | Land Your Next Client With These Marketing Tips

Greg Rice — Mon, 11 Jan 2021 06:00:00 -0700

An effective marketing proposal involves learning what keeps the customers up on a Sunday night and what keeps them going on a Monday morning. In this episode, we will learn how we can land clients not only by presenting such a proposal, but also by knowing them on a deeper level with Priscilla McKinney. Priscilla is the Chief Executive Officer and the Momma Bird of Little Bird Marketing, a creative team that offers high-quality content marketing solutions and insights to their clients. She also describes herself as a “slightly annoying truth-teller powered by [her] husband's homemade bread.”

Tune in! Get right into the episode and learn from Priscilla how to land your next client with her marketing tips!

In this Episode:

[00:01 - 05:29] Opening Segment

I introduce and welcome Priscilla McKinney
Sense of urgency in interacting with people

[05:30 - 15:14] Biases Are Okay

How to know people in 20 minutes
It’s not about being authentic
Being authentic is not being yourself
The Platinum Rule
Priscilla doesn’t mind people having biases
Biases are inherent
It’s about how we deal with our biases
How to tell the “hard truths” in marketing
Don’t be afraid to tell the truth no matter how uncomfortable it is
Work with clients on how to move forward
Mind the language you used

[15:15 - 27:14] Help Others and Ask for Help

Connect with customers better
Ask the right questions
Learn the customer’s pain points
Analyze how to add value
Know “persona work” from Priscilla
“What is keeping them up on a Sunday night?”
“What is getting them going on a Monday morning?”
Mix vulnerability and empathy
What’s this communication challenge Priscilla encountered?
Lost 35% of their town due to a series of tornadoes
Her creative studio burned down
Helping and getting help are both valuable experiences
There’s no shame in asking for help
Be honest with how you can help others
Tell the truth about what you need help with

[27:15 - 34:15] Create Enough Margins in Life

The most impactful conversation of your life?
Conversation with the father of her brother-in-law
One communication skill you wish you had more of in the past?
Not speaking over people
Who is the best communicator you know?
Her friend, Doug Hutchinson

[34:16 - 36:32] Closing Segment

How to find Priscilla
Links below
Final Words

Tweetable Quotes:

“At the end of the day, marketing is here to drive business impact, whether that’s an impact socially, culturally, or financially. Whatever it is, get in touch with what impact it is you’re trying to make...” - Priscilla McKinney

“We’re all people who can help and we’re all people who can get helped.” - Priscilla McKinney

Resources Mentioned:

Email priscilla@littlebirdmarketing.com or visit LinkedIn and Twitter to connect with Priscilla. Check out their website and social media pages: LinkedIn, Facebook, Twitter, and Instagram. Listen to her podcast.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

080: Lee Tunney-Ware | The True Purpose of Your Communication

Greg Rice — Wed, 06 Jan 2021 06:00:00 -0700

“Everything you do will come from you.” This is the belief of Lee Tunney-Ware, an experienced trainer, business coach, author, entrepreneur, transformational speaker, psychotherapist, stress management, counselor, and hypnotherapist. Lee boasts a track record for successful business management, growth, and problem-solving along with sales and marketing expertise driven by a passion for personal development. He is also an internationally published author and an effective motivational speaker with a proven ability to move audiences and inspire change.

I’m so excited to dive into Lee’s wealth of wisdom and knowledge as we talk about unlocking the true purpose of your communication and the secrets behind true collaboration.

In this Episode:

[00:01 - 08:24] Opening Segment

I introduce and welcome Lee Tunney-Ware
Executive coach
Counselor and hypnotherapist
Motivational speaker
The importance of where we communicate from
Communicating to vs from
Communicating from the heart, mind, spirit, and biology
How to know
The X-box example
How you respond
What communication is for
What part are you speaking from and to
The time frame you use
Present, past, or future
What place are you speaking from
Speaking to and from the heart
Releasing all judgment

[08:25 - 23:19] The Purpose of Your Communication; Our Mindset

How to align the four parts of communication
Communication is external
You can not think for another person
Syncing your body and mind
Where disagreements come from
Expectations not being met
Aligned Internally and externally
How certain words and feeling match with different aspects of a person
The truth behind meditation
Meditation is not medication
Speaking in complete respect one person to another
Aligned by understanding the intent and purpose of the conversation
Going about changing the mindset behind your communication
Taking away all judgment
Communication as a means of safety and community
The way to pure communication
Showing up free of expectations
Mindset vs. setting your mind
What people fear and what people want
Pure collaboration
How your decisions impact your communication
Changing the future through your words
The impact of our words on others

[23:20 - 39:55] The Subconscious Mind Doesn’t Exist; Communication Freedom

Lee’s thoughts around the subconscious mind
Questioning core societal beliefs
The Menu of Life analogy
The subconscious mind does not exist
95% of you is supposedly in the subconscious mind
This would mean we only control 5% of ourselves
Giving you control back
The 1,000 Euro challenge
‘Show me the unconscious mind’
Beliefs are barriers to the truth and the life you want
Fight or Flight communication barriers
Without freedom, there is no choice
Finding true freedom internal communication
If we knew everything was going to be ok, we wouldn’t need all the books
Putting obstacles in our own future
We create ourselves as the villain
What isn’t an external danger, is a created anxiety
Changing the future for everybody
My beliefs and opinions shouldn’t get in the way of future generations
My thoughts on the subconscious and true collaboration

[39:56 - 1:09:30] Closing Segment

The most impactful conversation of your life?
Lee shares a story about his time in Karate
“No point in stepping on the mat, if you’ve already lost in your mind”
Your mind will dictate your loss or win
I am the master of me
Internal communication
You can’t talk to the subconscious mind because it IS you
One communication skill you wish you had more of in the past?
Having a presence
Does it feel right, is it authentic?
Making the shift away from argumentative conversations
Sick of asking why and not getting an answer
Realizing the need to change what is giving negative feelings
Learning the real power of words
Moving from I to we and me to us
Who is the best communicator you know?
Martin Luther King Jr. future focussed
“I have a dream,” says everything
“I’ve been to the mountaintop, and I’ve seen the Promised Land”
Never had a victim mindset or exclusive language
How to find Lee
Links below
If you’re looking to make a difference in the world
Lee asks questions to me
Do you have a partner you love?
Do you always speak to them that way?
Love is the blanket
What do you want that other human to feel?
Final rhetorical question for everyone
Final Words

Tweetable Quotes:

"I learned very hard… the power of words; words and what power they have when answered by the right tongues, or simple words - how they can make or break any individual.” - Lee Tunney-Ware

“When we speak to another person we should speak with complete respect; Judgements aside, values aside. Just one human to another.” - Lee Tunney-Ware

“I’m interested in what IS right, I’m not interested in BEING right.” - Lee Tunney-Ware

Resources Mentioned:

NLP Communication Model

You can connect with Lee on LinkedIn and Facebook or email success@transform.vip if you’re looking to make a real difference in the world.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

079: Vanessa Vallely | How Women Can Leave a Lasting Legacy

Greg Rice — Mon, 04 Jan 2021 06:00:00 -0700

Our guest for today is Vanessa Vallely, Founder and Managing Director of WeAreTheCity.com, a non-profit organization providing resources and job opportunities for women across the United Kingdom and India. Vanessa throughout her career has advocated for equal opportunities for women in the workplace and provides resources for women to progress in their careers. Her advocacies and mission were recognized in 2018, receiving The Most Excellent Order of the British Empire.

Gear up! Get right into the episode and learn from Vanessa how women can leave a lasting legacy in the world!

In this Episode:

[00:01 - 09:04] Opening Segment

I introduce and welcome Vanessa Vallely
Keynote speaker
Gender equality advocate
Consultant for government and corporate organizations
Vanessa gives background on her story
Influence from her mother working 4 jobs
Working at the tech industry
Relationships with people are crucial

[09:05 - 21:51] Communicating Diversity and Inclusion

Vanessa walks us through the beginnings of We Are The City
Advocates equal opportunities for women
Helps companies retain top female staff
Trains women to advance in their careers
Overcoming judgments from having a unique accent
Taking elocution lessons
Listening to Queen Elizabeth II’s speech
Being proud of who she is
Participating in Toastmasters
Vanessa talks about the services offered by We Are The City
Opening opportunities for women
Training women to be in the leadership room
Fostering diversity and gender inclusion in the workplace

[21:52 - 32:50] Leaving a Lasting Legacy

Unique communication challenges that women face
Jobs that are too prescriptive
Presentation of job opportunities for women
Language being used for women
Launching her organization in another country
Motivations for expanding in India
Adjustments based on the Indian context
A unique opportunity to forward their mission
Vanessa shares this amazing story about her book
Included in the “40 things to do before I was 40”
Leaving a lasting legacy for women empowerment
Stay focused on your goal

[32:51 - 44:37] Setting Expectations with the Family

The most impactful conversation of your life?
Conversation with her English teacher and mentor
Pay attention to your LinkedIn profile
One communication skill you wish you had more of in the past?
Learning how to stop her mouth and engage her brain
Listening
How to balance work and family
“No talk about work” during family time
Give time for your kids
Set expectations
Who is the best communicator you know?
Her mother

[44:38 - 46:56] Closing Segment

How to find Vanessa
Links below
Final Words

Tweetable Quotes:

“That LinkedIn profile is an opportunity for you to sell yourself. You’re allowed to brag and boast a little bit.” - Vanessa Vallely

“Work is important...but you can’t get [the] time back with people.” - Vanessa Vallely

Resources Mentioned:

Vanessa’s book: Heels of Steel

Email vanessa.vallely@wearethecity.com to connect with Vanessa. Check out her personal website and LinkedIn and Twitter pages to learn more about her. Visit their website to know more about their work and https://wearetechwomen.com/ to get updated on opportunities for women in the tech industry.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

078: Brendan McCauley | Automation: A “No Communication” Approach

Greg Rice — Wed, 30 Dec 2020 06:00:00 -0700

Brendan McCauley is the Founder of Growing Entrepreneur, helping coaches to grow and automate their business to allow them to focus on what they want to do in their lives. As a millennial, Brendan combines his love for technology and training to create an exciting mix of new-age digital and old school face-to-face styles of leadership and training. He is also the author of “13 Principles To Achieve Greatness,” a free personal development book that shares his secrets to living the life he had dreamed of. Brendan is the voice of the Growing Entrepreneur podcast where he interviews top entrepreneurs and applies the lessons he learned from them in his own training.

Don’t wait! Get right into the episode and learn from Brendan how you can automate your business!

In this Episode:

[00:01 - 04:31] Opening Segment

I introduce and welcome Brendan McCauley
Entrepreneur
Author
Podcast Host
Brendan gives background on his story
Coaching
Network marketing
Entrepreneurship
Leaving the 9-to-5 cycle

[04:32 - 14:16] Resourcefulness, Not Resources

Brendan walks us through his process of building relationships
Spotting the most resourceful influencers
It’s not about those with the most resources
Motivating another person to “flip the switch”
Build trust
Show you really know what you’re doing
Establish systems and processes
Find your natural gifts

[14:17 - 27:58] Automation: A “No Communication” Approach

How to manage conversations more effectively
Find the most suitable project management tool for you
Establish standard operating procedures
How to develop demand from your clients
Find what you’re really good at
Don’t look at the money right away
Explore the value-added you can offer

[27:59 - 33:49] Bridge-Building

Brendan talks about his podcast
A valuable networking tool
“Content is king”
A conduit between what people are now and what they want to be in the future
The topics he wants to talk about
E-learning space
Entrepreneurship
Businesses scaling

[33:50 - 41:50] Closing Segment

The most impactful conversation of your life?
Conversation with a life coach
Helped in his transition to what he is now
One communication skill you wish you had more of in the past?
Selling himself
Pitching his services
Who is the best communicator you know?
Ron Malhotra
How to find Brendan
Links below
Final Words

Tweetable Quotes:

"You can be most effective when you’re really living in the gift of what you’re really good at.” - Brendan McCauley

Work with [people] to make a system that works for you.” - Brendan McCauley

“From a networking perspective, the people you can meet simply by the fact you have a podcast, it grows exponentially.” - Brendan McCauley

Resources Mentioned:

Email brendan@growingentrepreneur.com to connect with Brendan. You can also connect with him on LinkedIn and Facebook. Visit https://www.growingentrepreneur.com/ to learn more. Listen to his podcast.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

077: Caleb Guilliams | Using Empathy to Build Better Wealth

Greg Rice — Mon, 28 Dec 2020 06:00:00 -0700

Caleb Guilliams is the New Face of Finance. After Caleb traveled across the country for over two years learning from top financial experts, he discovered proven strategies and principles that can empower anyone to create and protect real wealth. He is now the CEO of Better Wealth, a company providing people with the best in-depth financial planning resource to help set people up for a better future. On top of that, he is an author, podcaster, speaker, and coach with a mission for helping people reach their highest potential.

Don’t wait! Get right into the episode and learn how Caleb uses the power of empathy to build better wealth.

In this Episode:

[00:01 - 04:21] Opening Segment

I introduce and welcome Caleb Guilliams
CEO at 24
Financial planning and freedom
Host of the Better Wealth Podcast
Caleb gives background on his story
Family life
Fascination with money
Worked in investments at 18
Took over the department
Journey of learning from other people

[04:22 - 14:22] Out Communicating by Understanding the Why

Caleb shares how he communicated with people despite his young looks
Dynamic and getting people’s attention
Most people don’t understand their “why“
Making people feel understood and taken care of
How Caleb built his communication style
Knowing your weaknesses
Uncovering someone’s why
Getting to the ‘why’
Starting with if money wasn’t an issue, what would you do
ROR - Return on Result
Time, money, and expertise in places that matter
“I want to understand your definition of financial freedom”
Deploying empathy across the board
Drawing the golden circle
Why this matters
Clear defined ROR statement
Overcoming deeper root fears
Fear of poverty and failure
Dealing with the fear by asking ‘why’
Terrified of having regrets in life
Deep desire to do something bigger
Life is short

[14:23 - 20:50] Communicating with a Team Approach

Finding the right people for the job
Age has become an advantage
Checking the heart of the incentive
Focussed on impact and ROR
Attracting people who care
The team approach
Independent model
Developing the feeling of teamwork
Daily huddles
Monthly meetings to define objectives
Team activities

[20:51 - 35:01] A Framework to Build Better Wealth

Caleb talks about his journey around the country
Most people are sheeple
Taking an audit of your life
Mission of helping people reach their potential
No direct mentor
Issues in the system
Learning leverage impact
Caleb's investment strategy and framework
It’s all about you and your ROR
Look inward instead of outward strategy
Looking at cash flow
What are your assets and do they help
Debt strategy - it can be a tool
Controlled Compounding
Caleb’s book - links below
Caleb talks about his failures in communication
Jumped ahead by focussing on the what
Learning to diagnose the actual problem
Example of the x-ray
Caleb talks about starting
No money in the first year
Make sure you self-reflect

[35:02 - 46:50] Closing Segment

Caleb's visions for the future
Impacting a million people in 5 years
The impact of Caleb’s book
Caleb’s podcast
The most impactful conversation of your life?
Conversation with his mom
The things you can’t control don’t worry about
You’re nor going to be a victim
One communication skill you wish you had more of in the past?
Self-awareness is everything
Ability to read people and have empathy
Your biggest communication lesson?
Seek first to understand
Diagnose before you prescribe
Who is the best communicator you know?
Looking at the impact of Jesus’ communication
Learning indirectly
How to find Mike
Links below
Final Words

Tweetable Quotes:

"I’m not going to out study you or out read something, but I can learn to communicate.” - Caleb Guilliams

“Why are we growing? It’s not because my good looks, let me tell you, it’s because we deploy empathy across the board, and people feel understood, and people feel empowered to live that life.” - Caleb Guilliams

“I’ve focussed on the ‘what’ and I’ve jumped ahead and tried to talk more about the solution. And if you don’t really understand the problem the solution doesn’t matter.” - Caleb Guilliams

Resources Mentioned:

You can connect with Caleb on LinkedIn, Facebook, Twitter, and Instagram. Visit https://betterwealth.com to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

076: Ann Dugan | Family Communication for Successful and Sustainable Businesses

Greg Rice — Wed, 23 Dec 2020 06:00:00 -0700

Strategic planning, preparation, and communication are key components to having a sustainable and successful multigenerational family-owned business. We will talk about all these components with Ann Dugan in this episode. Ann is a 4th-generation member of a large building and supply business in the Southeast of Georgia who also serves as consultant and advisor for other family-owned businesses. She founded the Institute for Entrepreneurial Excellence at the University of Pittsburgh.

Let’s dive right into Ann’s incredible story and learn the keys to communication that drives successful and sustainable family-owned businesses!

In this Episode:

[00:01 - 08:08] Opening Segment

I introduce and welcome Ann Dugan
A 4th-generation member of a family large building and supply business
The business originated from her mother’s side of the family
Ann shares advice to address generational shifts in family businesses
Good communication is key
Preparation can make a lot of difference
The previous generation lacked the necessary preparation
The current generations have been more open to each other

[08:09 - 21:33] Communication within Family Businesses

Taking emotions out of succession in family businesses
Draw a framework to prepare the children
Choose carefully the children’s career path
Ensure that the children’s strengths and career path align
Solving the unique communication challenges in family businesses
Introduction to the business information
No entitlement
Membership in rotary and entrepreneurial clubs
Introduction to the financials of the business
An advisory board of directors

[21:34 - 33:15] Sustainability and Success of Family Businesses

Keeping family members accountable and responsible
Annual evaluations
Job descriptions
Constant communication
No emotions
Separating business and family
Relationship building
Governance systems
Employment policies
Transparency
Overcoming adversity in the leadership of family businesses
Strategic planning
Innovation
Non-family perspectives

[33:16 - 40:24] Closing Segment

The most impactful conversation of your life?
Ann talks about the people who emphasized the importance of listening
Don’t respond right away
Ask questions
Solutions can arise if not hurried
One communication skill you wish you had more of in the past?
Trust, but verify
The best communicator that you know?
Family, TED Talk speakers, Ronald Reagan, Indra Nooyi
Great leaders
Empathy, emotion, sincerity, good listening skills
How to find Ann
Links below
Final Words

Tweetable Quotes:

"If your family owns a business, regardless of your role in that business, it permeates all parts of life.” - Ann Dugan

"Don’t try to plan your response. Actually, listen and then start to have this dialogue. Good discussions of communication take questions. It’s not having the immediate solution.” - Ann Dugan

Resources Mentioned:

Email Ann at ann@aduganllc.com. Connect with her on LinkedIn and Facebook. Visit https://www.familyoffice.com/ to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

075: Devon Harris | Motivating an Entire Country - The Story of The Jamaican Bobsled Team

Greg Rice — Mon, 21 Dec 2020 06:00:00 -0700

The greatest gift Devon Harris, Leader of the Keep on Pushing Foundation, ever received was the belief that a positive attitude and a never say die philosophy would carry him farther than he could imagine. It’s with this attitude, that Devon became part of the original Jamaican Bobsled team that competed in 1988 and inspired the movie Cool Runnings! At the heart of Devon’s message are the lessons he has learned of the power of persistence over obstacles in order to live one's best life. His book, Keep on Pushing brings this message about how everyone can keep on pushing and working for their dreams every day of their professional as well as personal lives.

Let’s dive right into Devon’s incredible story and learn the keys to communication that motivates entire countries!

In this Episode:

[00:01 - 07:00] Opening Segment

I introduce and welcome Devon Harris
Original Jamaican Bobsled team
Importance of authenticity and motivations
Devon gives some background about joining the Bobsled team
Started training at the age of 15
Anyone can become an olympian with an extraordinary desire
Becoming part of the team while being part of the army
Just kept trying

[07:01 - 19:55] Communicating with Authenticity; Selling the Dream

Devon gives insights into the communication needed within an athletic setting
Speaking the same language
The challenges faced
Passing on the vital information
Tailoring the information to different individuals
Tips on being a good listener
Having a loose agenda
Listening with your heart not just your ears
Give up trying to be impressive
The importance of context
The Keys to being a great leader
Endeavor to put yourself in the other person’s shoe
We all want to be treated as a full person
Communicating your persistence to other people
Selling the dream
What you can and can’t influence
It requires diplomacy
Keeping up the team spirit
You have to train and develop the other person

[19:56 - 31:50] Motivating an Entire Country

Devon talks about the value of diversity and how to drive it
Nature is not homogenous
Taking cues from sports
The person who can get the job done
Driving social mobility
Recognizing that different people have the ability to contribute
The benefit of the hope of opportunity
How Devon identifies with disadvantaged people
Motivating people on a mass scale
Inspiring people through a story
Writing the book instead of reading it
The importance of authenticity
Something about him/her
Devon talks about leadership from his army days
Prepare and practice; put the work in

[31:51 - 40:10] Closing Segment

The most impactful conversation of your life?
Devon talks about her Grandmother
Amazing storyteller
Having the vision and goal
One communication skill you wish you had more of in the past?
To ask more questions
The best communicator that you know?
Michael Manley, Winston Churchill, and Nelson Mandela, JFK
Simple way to express your thoughts
Charisma and down to earth
Being a visionary
How to find Devon
Links below
Final Words

Tweetable Quotes:

"Keep your mouth shut, and keep your ears open… You really need to hear, as in feel, not just with your ears but with your heart.” - Devon Harris

“My philosophy is that you endeavor to put yourself in the other person’s shoe.” - Devon Harris

Resources Mentioned:

Keep on Pushing

You can connect with Devon on LinkedIn, Twitter, and Instagram. Visit www.devonharris.com/keep-on-pushing-foundation/ to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

074: Joseph McGuire | Reading Faces to Win Negotiations

Greg Rice — Wed, 16 Dec 2020 06:00:00 -0700

Have you ever used non-verbal communication as a means of making a deal or engaging a client? Today’s guest, Joseph McGuire is one of the masters. Joseph, owner of Clear Sights Communication, assists clients in developing authentic communication to build exceptional relationships in both their business and their personal lives by combining the ancient Chinese tradition of Mien Shiang (Face Reading) with current research, Heart Intelligence and life wisdom. Joseph’s wealth of experience has culminated within his book Face Facts - where he breaks down the arts of face reading to enhance business practices.

I’m so excited to get right into the episode and learn how to win at business and negotiations from Joseph’s unique approach to communication.

In this Episode:

[00:01 - 06:15] Opening Segment

I introduce and welcome Joseph McGuire
The art of facial recognition
Using faces to read illness and emotions
Being better negotiators
Joseph gives some background on his work
Started as a massage therapist
Found the skill as a child
Trained and honed the skill
Examples as tool in diagnostics
Most people are not body conscious

[06:16 - 14:12] Using Facial Reading to Communicate Effectively

Joseph gives some insight into eastern practices
Combining a number of diagnostic techniques
Network of other medical professionals to support
Joseph talks about how we can put this into practice
How it relates to the social climate today
Helping people with communication advice
Recognizing individual styles
The example of looking at eyebrows
How facial expressions can be used in a business setting
The things that are revealed by the face
Tailoring communication for the person you’re dealing with
Example of talking to the customers

[14:13 - 20:28] Reading Faces to Win Negotiations

Joseph talks about how he goes about negotiations
Mingling with people first informally
See them when nothing is at stake
Looking for incongruencies
Recognizing the game the other team is playing
The importance of getting the baseline right
Getting a clear picture contextually
There is no benefit to assuming
Keys to being a successful negotiator
Relaxed confidence
Identifying your own strengths and weaknesses
Willingness to make decisions

[20:29 - 30:03] Key Practices for Successful Leaders

Joseph talks about making better leaders
Willingness to listen
Demonstrate interest
Willing to ask questions
Keep it concise
Recognize when the other person has had enough
The importance of silence
Noticing slight changes
Noticing tapping in the feet
Mirroring posture and relax
Allow silence to happen
The 30s rule
The practice of meditation
Joseph's approach
Finding your posture
Paying attention to the breath
Don’t fight the mind just be attentive
Creating stillness for creativity and reception
Emptying yourself to understand another
No try, just doing
A willingness to be receptive and explore
Genuine interest in the other person
Joseph's journey to getting to this point

[30:04 - 37:14] Closing Segment

The most impactful conversation of your life?
A conversation with Joseph’s father
Acknowledging mistakes
One communication skill you wish you had more of?
The willingness to listen at an earlier age
Dropping the guards
The best communicator that you know?
Lee Tony Ware - dyslexia but genius level
Applying articulation
How to find Joseph
Links below
Final Words

Tweetable Quotes:

"That’s the key thing, it’s the willingness to adapt, not to assume that we’re right. That’s what happens in a lot of relationships which don’t work - that we assume that we’re right and they’re wrong.” - Joseph McGuire

“It is learning, it is training oneself over a period of time, and usually an extended period of time, to develop some degree of stillness, some degree of silence within, and a willingness to be receptive to the other person.” - Joseph McGuire

Resources Mentioned:

Face Facts

You can connect with Joseph on LinkedIn and Twitter. Visit https://clearsightcommunications.com to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

073: Haley Helveston | Sexual Communication

Greg Rice — Mon, 14 Dec 2020 06:00:00 -0700

Exploring the many facets of communication, one can not overlook the importance of sexual communication. Today’s guest, Haley Helveston, is a Holistic Health Coach turned Sex/Relationship Coach. She is passionate about empowering her clients to have healthier relationships with themselves and with others. Her mission is to influence the world to have healthier relationships as she believes that is the foundation of a healthy society. She also is the host of the podcast - Your Guide to Love where she dives into the topics of Sexuality, Spirituality and Health.

Let’s tune in as Haley speaks into our relationships with each other and ourselves.

In this Episode:

[00:01 - 04:29] Opening Segment

I introduce and welcome Haley Helveston
Sex and relationship coach
Your Guide to Love LLC & Podcast
Haley gives some background on herself
Helping people live an orgasmic life
Your habits affect your relationships
Let’s be open and blunt

[04:30 - 08:35] Starting the Conversation

Haley talks about how to open up the conversation
Stop making sex weird
Normalize
What stops communication
Stigma from society
Just talk about it
How entrepreneurs can fix their relationships with their partners
Schedule time to do it
Make it fun
Get on the same page with your partner

[08:36 - 14:47] Balancing Your Masculine and Feminine Energy

Masculine Vs. Feminine energy
Everyone has both aspects in them
Visualize softening your energy
A lot of women don’t know how to receive
How our energy affects our communication
‘The wounded feminine’
The inner masculine
Finding the balance
Haley talks about how to receive effectively
The example of Dancing
Let your partner lead you
The Oprah and Michelle Obama example

[14:48 - 23:20] Implementing Sexual Health in Your Life

Haley talks about how people have received her message
How to have conversations with your children
Figure out what it is that they know
Help them feel like you are safe
Haley’s thoughts on why this topic is hard for people
Shame culture
No need to feel ashamed
Finding the right fit for ourselves
Write down what you desire
You attract who you are
Haley’s work with men
A lot of men lack knowledge
Having compassion
Haley talks about how sexual health affects your life
The parallels you can face
Story of one of her clients
Haley’s podcast
Interviews with sex coaches
Open mindedness around all topics
Combining sexuality and spirituality

[23:21 - 29:42] Closing Segment

The most impactful conversation of your life?
Haley talks about the conversation with her family about switching careers
Stepping into a new person
What do you look for in first impressions?
Navigating as an empath
Feeling safe
One communication skill you wish you had more of?
Listening to intuition
The best communicator that you know?
Haley talks about her mother
How to find Haley
Links below
Final Words

Tweetable Quotes:

"You need to cultivate a healthy relationship with yourself, sexually. How do you get an orgasmic life? It’s about getting that on all levels, not just sexually.” - Haley Helveston

“We need to get rid of the belief that ‘there is something wrong with me’ and there is really nothing shameful about having a sexual desire.” - Haley Helveston

Resources Mentioned:

Your Guide to Love

You can connect with Haley on LinkedIn, and Instagram. Visit https://www.atlrisingwomen.com to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

072: Shayne & Jere Webber | Winning at Marriage and Business

Greg Rice — Wed, 09 Dec 2020 06:00:00 -0700

Many people say keep your business and personal lives separate, but with powerful communication skills, you can make anything work. Here as a perfect example are today’s guests Shayne and Jere’ Webber, Founders of Intentional Life Therapy. They are entrepreneurs of 18 years, and productively married 20 years, parents of 4 children, and still growing! Over the years they have learned how to work together, grow their businesses, expand their reach, and strengthen their love for one another.

Let’s dive right into their story as they share how you don’t have to live separate lives from your partner, and their secrets how to win at relationships as well as your business.

In this Episode:

[00:01 - 08:37] Opening Segment

I introduce and welcome Shayne and Jere Webber
Couple and life coaches
Relationships and business
Shayne and Jere share about their businesses
Licensed marriage counselors
Two LLC’s
Shane sees adolescents
Jere with high conflict couples
Shayne and Jere’s relationship
Not perfect but effective
Growing constantly
Growth in emotional maturity
They’re other work
Various courses
Evaluating results
Not manipulation but connection

[08:38 - 17:39] Adaptive Communication

Shayne & Jere talk about they’re experience as employers
The way you deliver the message
Individual needs
Learn and adapt to each other
Shayne’s experience working with entrepreneurs
Teaching intrapersonal skills
Learning from different people and experiences
Mutually beneficial
The band together mindset
Putting managers in charge
Putting people in a position to make decisions
Shayne’s example with an employee
Showing appreciation for what they do
Working as caregivers
Shane’s story
Not above anyone

[17:40 - 25:52] Managing the Business and the Personal

Shayne and Jere share about how they manage business and relationships
Becoming more humble and efficient
Is this important to argue about?
Accepting feedback
Humility is a strength not a weakness
Don’t be stubborn
Get other perspectives
Jere talks about communication with Shayne
Taking the serious ideas only
Writing down ideas
Jere shares about managing the balance
Balancing between strengths and weaknesses
No playing unhelpful games
Learning to understand the other person

[25:53 - 42:22] The Communication of Counselors; “The Jedi Mind Tricks”

Jere shares about asking the right questions
Ways of getting information that makes people think
Shane’s keys to great questions
Paying real attention
Showing interest in what is being said
Use intuition and your own thoughts
Follow up with sincerity
Jere talks about the trust building process
Connect and establish trust
Get them to talk about themselves
Draw out the inner without alerting defenses
Shayne and Jere’s thoughts on communicating that you care
Practicing humility
Connecting a meaningful level
Reach out when you think of someone
Reading body language
Building rapport first
Notice how people mirror you
Bare cultural differences in mind
Making people feel safe using body language

[42:23 - 56:37] Closing Segment

The most impactful conversation of your life?
Jere’s example with her mom
Conversations with each other
Third date story
Shayne’s example of people who believed in him
One communication skill that you could have had?
Jere talks about speaking candidly
Making people feel important to you
The best communicator that you know?
Shayne’s example from his college professor
Building people up
How to find Shayne and Jere
Links below
It’s not about being right, it’s about softening
Final Words

Tweetable Quotes:

"We just have to learn and adapt to each other… I’ve been married 20 years and we’re still learning, and we’re getting better. I’d say that it’s even more fun now in a lot of ways than even in the beginning.” - Shayne Webber

“If you’re going to make it as a couple, if you’re going to make it as a business, then you need to be open to feedback.” - Shayne Webber

“It took us a lot of time to get to the point of understanding what our thoughts were, what intentions were, what our needs were… Once I grew in that area, It made life a lot easier…” - Jere Webber

Resources Mentioned:

Next Level Couples

You can connect with Shayne and Jere the Next Level Couples Facebook and by going to their website https://www.intentionallifetherapy.com.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

071: Matt Marciante | Caring is the Foundation of All Communication

Greg Rice — Mon, 07 Dec 2020 06:00:00 -0700

Our guest, Matt Marciante is the kind of leader that cares about his people and has found near-overnight success because of it. Matt is the Founder and CEO of Marciante and Company, where he designs leather goods that provide authenticity, craftsmanship, and attention to detail, but without charging inflated fees. He focuses on not only providing great products but also building teams and adding value to the community around him.

I can’t wait for you to take away so much value as Matt talks about his journey leading a company and learning how caring is the foundation of all communication.

In this Episode:

[00:01 - 07:30] Opening Segment

I introduce and welcome Matt Marciante
What we will be talking about
Leading teams with caring
Matt gives background on his company
Started with his wife
Providing quality with a better price
“Leather for the people”
Matt’s work before starting the company
Worked for ministry outreach
Mentoring and teaching
Helping people
Grew up in the leather industry
A need for affordable leather
The example of Warby Parker

[07:31 - 12:57] Making the Leap into Business; 30 Day Goal Hit in a Night

Matt talks about taking the leap and crafting the brand
6 month spent crafting
Finding the messaging
Finding the fits
Matt talks about his kickstarter
30 days to raise $10,000
Passed the goal in several hours
Raising money and finding people
Small group conversations
Telling the story rather than selling
Any support is welcome
Leveraging network

[12:58 - 25:10] Everything with Care and Excellence

Matt talks about his leadership
Hiring process
Creating a standard to live up to
How you interact with people and workspace
Personal and relational hiring
Leveraging conversations
Alternative hiring processes
Finding their relational approach
Taking a different approach
Going backwards
Learning how the industry works in other areas
Ensuring consistent excellence
This is your time to be a leader
Handling leadership in the midst of Covid
Communication style with the team
Overcommunication
Transparency along every step of the way
Caring about the physical and mental health
Celebrating diversity in team

[25:11 - 29:46] Communicating Healthy Boundaries

Matt talks about the aspects of working with his wife
Putting up boundaries
Extravert vs. introvert
Playing to strengths
Sharing a love for people
Putting boundaries into place
Matt’s example with his wife

[29:47 - 38:02] Closing Segment

The most impactful conversation of your life?
Conversation with his wife and a mentor
Helping people through other means
One communication skill that you could have had?
Skills in sales
Communicating passion to sell product
The best communicator that you know?
Pastor Tim Ross
Storytelling, inspiring, and emotional
How to find Nicholas
Links below
Final Words

Tweetable Quotes:

"The driving component for me was helping people. I just love people, I love to help people, I love to find ways to get creative in problem solving, and just helping people where they are.” - Matt Marciante

“I think taking care of people is a priority, and I think that has flowed into our business as well… I think leadership has to be personal.” - Matt Marciante

“I just talk about things that I care about and if I can share that passion then people may connect to it then be interested in purchasing our products.” - Matt Marciante

Resources Mentioned:

Mission Leather Co.

You can connect with Matt on LinkedIn, Instagram, and Facebook. Check out https://marcianteandco.com and learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

070: Nicholas Cheffings | Driving Social Mobility

Greg Rice — Wed, 02 Dec 2020 06:00:00 -0700

Today’s guest, Nicholas Cheffings’, passion really shines through in the area of disadvantaged populations. Nicholas is a Senior Counsel and former Partner and global Chair of the international law firm Hogan Lovells, leading in social mobility. He is the Executive Chair of PRIME, a UK charity with over 60 law firm members committed to promoting wider access for school-age students from socio-economically disadvantaged backgrounds; a Trustee and past Chair of the social mobility charity Making the Leap; Chair of the British Paralympic Association's Parallel Club; and a trustee of The CareTech Charitable Foundation.

Let’s get right into Nicholas’s story as he shares his insights on driving social mobility and creating equal opportunities.

In this Episode:

[00:01 - 07:16] Opening Segment

I introduce and welcome
What we will be talking about
Social mobility and driving opportunities
Nicholas shares how he came to his global chair
Early life
Figuring out what to be
University of Lester
Experience in Industrial law
Private practice in real estate
Began leading teams
Elected as global chair

[07:17 - 14:00] Leading with Diversity in Mind

Nicholas’ approach to leadership
Lead by example
Transparency
Building trust
Confidence in your ability but with humility
Consulting with diversity in mind
Looking to empower people
Empathetic but firm
Using humor to your advantage
How does leadership change based on culture
How humor is affected
Offices in 50 locations
You have to adapt
And example from experience
Ways to adapt
Picking up language differences

[09:24 - 24:32] Diversity, Inclusion, and Equality; Social Mobility

Nicholas shares about his work with diversity and inclusion
Promoting wider access to certain firms
Opportunities for work experiences
Supporting and encouraging each other
Story from his experience
Led by minorities
Nicholas talks about driving social mobility
Creating equal opportunities
We don’t all have the same choices
Raising aspirations for success
Opportunities shouldn’t be driven by your zip code
The keys to creating social mobility
Taking a look at our education system
Equipping young people for adulthood
The importance of outreach
Engaging with children

[24:33 - 30:26] The Importance of Driving Networking Among the Disadvantaged

Nicholas talks about the difficulties of networking at an underprivileged level
Limited talent pool when you exclude people
What to do remedy the issue as someone disadvantaged
Ask the right questions
Don’t be too proud
Resilience
How unconscious bias comes to play
It certainly exists
Example from a story
Superficial reasons not to hire someone
Training has to be followed up with action

[30:27 - 39:11] Closing Segment

The most impactful conversation of your life?
Nicholas’ story of his father as a young man
Experience being surrounded by successful female lawyers
One communication skill that you could have had?
Getting second opinions and being okay with alternative decisions
The best communicator that you know?
Bill Clinton
Emotional connection and storytelling
How to find Nicholas
Links below
Final Words

Tweetable Quotes:

"For me I think the guiding tenant is, ‘lead by example.’ I don’t think you can sensibly ask anybody to do anything or behave in a way that is inconsistent with the way you do or behave.” - Nicholas Cheffings

“Fundamentally it’s believing in equality of opportunity… The one thing over which not a single person in the world has any choice, is the person to whom and where we are born.” - Nicholas Cheffings

Resources Mentioned:

Making the Leap

You can connect with Nicholas on LinkedIn. Check out https://www.hoganlovells.com to learn more about this law firm.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

069: Bob Stein | Keys to Entrepreneurial Communication

Greg Rice — Mon, 30 Nov 2020 06:00:00 -0700

If you are starting a business, you need to tune in to this episode. Today we have Bob Stein, Executive Director of the Institute for Entrepreneurial Excellence at the University of Pittsburgh. He has over 15 years of entrepreneurial experience, nationally recognized technology expertise, and visionary leadership serving business owners and entrepreneurs alike. Bob is known for creating a specialized information technology consultancy within the IEE and leading the department in helping dozens of member companies achieve multi-million dollar growth.

Let’s dive in together and learn how to open the doors to success with Bob’s keys to entrepreneurial communication.

In this Episode:

[00:01 - 06:12] Opening Segment

I introduce and welcome Bob Stein
Activities and career
Inclusion and diversity
Bob gives us some background to his entrepreneurial journey
Started business at a young age
Online publication of Microsoft products at 14
Bob talks about building his network
Authentic and genuine relationships
Grow overtime
Bring value
Examples
Walking up to people

[06:13 - 09:23] Increasing the 5 Key Metrics

Bob talks about his work with U Pitt
Education, consulting, and networking
Economic development; 5 key metrics
Working to help build businesses
Bob gives an example of success through his work
Helping owners get PPP loans
Working through the pandemic
SPDC and IEE
Part of a national network
Resource
Loans, marketing, hiring

[09:24 - 13:18] Keys to Starting a Successful Business

Bob gives his insights into what makes an entrepreneur
High energy
Risk takers
Refuse to give up
Typical pitfalls
Thinking you know everything
Unwilling to accept help
The importance of networking
Connecting with super networkers
How to communicate with so many different stakeholders
Finding the common theme
Communicate your impact
Follow up on your word

[13:19 - 19:07] Entrepreneurial Communication

Bob shares his leadership style
Collaborative style
Takes longer but bigger payoff
Finding a good fit for your organization
Finding people who are skilled and fit the culture
How to conduct your interviews
Find the ones who are teachable
A willingness to grow and change
Making sure people connect with the topic and gain value
Finding people who are interesting, affordable, and available
Speakers with real experience
Bob talks about the importance of communication within innovation
Diversity as a competitive advantage

[19:08 - 24:55] Closing Segment

The most impactful conversation of your life?
With the senior leader in the university
Insights on leadership
People outside of your bubble
One communication skill that you could have had?
Public Speaking
The best communicator that you know?
Bob talks about his colleagues
Each has a different style of communication
How to find Bob
Links below
Final Words

Tweetable Quotes:

"I think the key is to have authentic and genuine relationships, don’t be a fake, be sincere in building your relationships. They grow overtime, it’s a natural progression.” - Bob Stein

“One thing I’ve always noticed with these business owners is that they’re high energy… if you’re not a high energy person, I question your ability to keep up with other entrepreneurs.” - Bob Stein

“Nothing really bad happens when you have conversations, so I try to have them more often than not.” - Bob Stein

Resources Mentioned:

Americas SPDC

You can connect with Bob on LinkedIn or email rstein@innovation.pitt.edu. Be sure to check out https://entrepreneur.pitt.edu to learn more about his space.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

068: Tamara Box | The Values of Inclusion at the Highest Levels

Greg Rice — Wed, 25 Nov 2020 06:00:00 -0700

With so much diversity in the world, it’s important to learn the best ways to communicate to people who are different from you. A great example is our guest today, Tamara Box, the Managing Partner for Europe and the Middle East at Reed Smith LLP. Tamara is an authority in securitization and passionate about diversity. She is a founding member of the 30% Club steering committee, the chair of the “Women of Influence” campaign for the charity Cancer Research UK, while also sitting on the Advisory Board of international children’s charity Theirworld. On top of that she is a member of the Court of Governors of the London School of Economics.

Wow, now with that impressive resume, let’s jump right in and learn how Tamara implements the art of inclusion and diversity at the highest levels.

In this Episode:

[00:01 - 05:55] Opening Segment

I introduce and welcome Tamara Box
Activities and career
Inclusion and diversity
Tamara talks a bit about her global experience
Passion for travel
Love of difference
Grew up in Texas
Moved to London
Passion for learning other cultures
Travelling for education
Tamara talks about the cultural shift from Texas to London
Fell in love with economics
The making of me
Grew to love the city

[05:56 - 11:25] Looking for the Differences to Connect and Lead

Tamara talks about how she connected with other cultures
Look for the differences
Treating it like an adventure
Tamara gives her keys to strong leadership
Requires empathy, authenticity, a willingness to be together
Don’t lead from above
Willing to be wrong
Vulnerability
Leadership in different cultures
Listen, and be interested
Adapt and let yourself be wrong
Willing to listen to other ways
Just jump in and learn together
The art of reading people
Willingness to accept differences
Shared experience

[11:26 - 24:44] Diversity Within Leadership

Tamara talks about her work in diversity inclusion
Valuing and looking for the differences to be a part of the team
Being all the same doesn’t lead to innovation
Chaos is ok
Why leaders don’t include diversity
Fear of being wrong
Destabilization and insecurity
Tamara shares her experience as a woman in leadership
Personally not hindered, but it may not be the case for others
Given great opportunities
Working in management started showing bias
Getting a seat at the table
Creating a straightjacket
Tamara’s perceptions of Unconscious Bias
How we’ve been taught to view the world
Perspectives are built on what we see daily
Redraw the balance example
Learned as children
Unconscious Bias training

[24:44 - 40:37] The Work of the 30% Club

Tamara talks about her work in the 30% club
Progress for women in the workforce
Establishing role models
Getting the people who could make change on board
Steering the organization
Now at 33%
14 country span
Why 30%
Current activities and developments
Mentorship at the 30% club
Open and honest conversation
Puting women forward for the mentorship
Who Tamara looks to
The difference from sponsorship
How to build sponsorship
Two way street - ROI
Be great and be hungry
Mutually beneficial

[40:38 - 50:18] Closing Segment

The most impactful conversation of your life?
At 10 years old
If it’s not your fault, you’re not responsible
If you are responsible, you have the power to change it
One communication skill that you could have had?
Understanding about sports
The best communicator that you know?
Ed Sheeran
Tina Clark
Barack and Michelle Obama
How to find Tamara
Links below
Final Words

Tweetable Quotes:

"The differences are what you’re really seeking out… It really excited me to hear about people’s differences.” - Tamara Box

“I think real, effective leadership in my view is when you’re listening, when you’re in something together, when you’ve been there together. Really, you’re willing to be wrong.” - Tamara Box

“The best way to turn on innovation and creativity is to focus on diversity and of course inclusion.” - Tamara Box

Resources Mentioned:

You can connect with Tamara on LinkedIn and Twitter. Be sure to check out The 30% Club to learn more about how you can support.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

067: Bill Hirsch | How Your Living Space Can Make You a Better Communicator

Greg Rice — Mon, 23 Nov 2020 06:00:00 -0700

Look around you. Is your living space creating a centered, balanced and successful lifestyle? Today’s guest Bill Hirsch believes the space you live in is a key to happiness. Bill is an architect boasting an incredible award winning portfolio, building with the belief that each home should express the personality of the owner. He is also the author of the book, The Well-Centered Home: Simple Steps to Increase Mindfulness, Self-Awareness, and Happiness Where You Live, where he shows readers how you can make your home a "recharging station" for your emotional and psychological self.

Let’s listen in to Bill’s insights and learn what your living space can do to make you a better communicator.

In this Episode:

[00:01 - 06:39] Opening Segment

I introduce and welcome Bill Hirsch
A bit about Bill
30 years as an architect
Author
How Bill started on his path
Degree in psychology
Incorporating psychological factors into designs
Homes that benefit the emotions
A Well-Centered Home
A place where you feel stress lower
We spend a high percentage of time in our home
There are ways we can improve our homes

[06:40 - 10:39] How Creating Well-Centered Home Centers you

Bill gives examples of the small things you can do to make your home centered
Earth Grounding
Enhance what you can see outside
The benefits of connecting with nature
How having a well-centered home makes you a better communicator
The frame of mind to be receptive

[10:40 - 25:15] Different Personality, Different Needs; Being the Guide

Bill talks about the construct of identifying home types
Home Body Types
Astaire
Galileo
Nightingale
Plato
Different tendencies and preferences
Helping people to understand themselves
Suggestions from Bill’s book
Getting people started with colors
Reassuring the decisions of the clients
Helping people who don’t know what they want
Being the guide like sacajawea
The process
Picking the most critical factors
Preparing a project
The program
Supporting the goal
Centering a home around several different personality
Safe space for each individual
Prosper interaction
Space to gather
Bills Dinner table example
An anchor in the day
Creating ‘Home Base’
Learning to have conversations

[25:16 - 31:04] Communicating to Others Through Our Living Space

Bill’s thoughts on how we communicate to others through our space
Spaces to induce conversations
Open seating
How your items and there placement express you
Your office space
Key insights from the books
Recharging Station
Improving your psyche
How it affects communication
Your emotional state
Energy levels
Your composition

[31:05 - 42:56] Closing Segment

The most impactful conversation of your life?
With a professor while studying architecture in college
Encouraged to do independent research
Not a lot of architects think emotionally
One communication skill that you could have had?
Avoid speaking negatively and always speak positively
Job interview example
Elevate yourself by speaking in the positively
The best communicator that you know?
Ronald Reagan
A champion of communication
Stew Stewart
How to find Bill
Links below
Final Words

Tweetable Quotes:

"That is what a well-centered home can do for you, it can change you emotionally and help YOU become centered.” - Bill Hirsch

“My role isn’t to make the decision for them, but to reassure them that their own decisions are going to work and be accurate for them.” - Bill Hirsch

“Your home can be your ‘recharging station’ for your psyche and your emotional wellbeing… You can improve it so that the effect is more pronounced and more positive and it will put you mentally in a better place…” - Bill Hirsch

Resources Mentioned:

The Well-Centered Home

You can connect with Bill on LinkedIn and Facebook. Be sure to check out www.williamhirsch.com to learn more about a more balanced home space.

Guest email: hirschnc@nc.rr.com

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

066: James Beck | The Power of Giving Beck

Greg Rice — Wed, 18 Nov 2020 06:00:00 -0700

Some of us can really relate to carrying years of pain through our life physically and emotionally. Today’s guest James Beck, author and owner of Beck Balance and Give Beck, believes that just minutes of light-touch and self-care can remove it. By balancing mind, body, spirit, he shows people how to rewire the mind and help them become their best selves. Having broken years of generational dysfunction himself, James gives back by teaching others to lead a service-mindset life inspiring efficiency, productivity, collaboration, and retention.

I can’t wait to jump in and learn from James how powerful it can be to give back and what we can do today to start the cycle.

In this Episode:

[00:01 - 11:53] Opening Segment

I introduce and welcome James Beck
A bit about James
Gave everything away to travel and help people
Chiropractor
Register for the next workshop!
Receive a 30% discount by typing code ‘Greg’
James gives us some background on his story
Day of Reckoning
Massage therapist and worker on Biggest Loser previously
Reached the peak of the wrong mountain
The need to make an impact
The ancient structure of the brain
The Rich Young Ruler
James’ relationship with his dad
Gave everything away and travelled the country serving
The filter of friends
The most powerful friends
Had been investing in the wrong people

[11:54 - 21:04] Giving Beck

James talks about finding people to help
Connections through friends
Vetting strangers
Broadcasting the experience
Stories and lessons serving state to state
Waiting for ice cream
Warning of the Demons

[21:05 - 34:45] The Power of Connection and Conversation

James talks about his lessons of communication along his journey
Serve and give value first
Don’t push or control the narrative
Wait to be asked
Breaking habits
James talks about lessons learned in the time growing up with foster kids
Shame and anxiety
The replay of the childhood into adulthood
Shining the light on the problem
Creating purpose through the pain
James talks about his book
Suicide attempt at 11 years old
Articulating emotions
Exploring limitations
Went back to Cali to learn writing

[34:46 - 53:59] Closing Segment

The most impactful conversation of your life?
James talks about his conversation with a Yogi
Allowing the space for silence
One communication skill that you could have had?
Don’t mix vision with reality
The best communicator that you know?
James’ wife
Knowing when not to communicate
Having integrity
Cooperative Economy
Based on right brain
Tested 300% boost in economic growth
Time and service
Creating a system of honor
Initial deposit
Creating a tracking system
From anxiety and PTSD to being the happiest man
How to find James
Links below
Final Words

Tweetable Quotes:

"You just do your best, serve others, and let it go - and then magical, amazing things happen.” - James Beck

“I was going after good, before I knew what good looked like…” - James Beck

“The goal was to break myself; to break my brain, to break my habits… I wanted to find the man I was without anything to hide behind, then grow that person.” - James Beck

Resources Mentioned:

You can connect with James on LinkedIn and Twitter. To get 30% off your next balance go to www.BeckBalance.com, Insert the coupon code ‘BBEARLYBIRD,’ and get your discount.

Guest’s Email: james@givebeck.com

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

065: Sam Bakhtiar | How One Percenters Communicate

Greg Rice — Mon, 16 Nov 2020 06:00:00 -0700

Sam Bakhtiar believes that, “Success without fulfillment is the ultimate failure.” Sam is a doctor, CEO, author, world-class bodybuilder, and multi-millionaire entrepreneur. He runs a fitness franchising business, The Camp Transformation Center, with 110 locations and two different supplement and nutrition companies. With a passion for transformation, Sam has helped over one hundred thousand people transform physically and mentally and helps people get to the top 1% in any and every aspect of their life.

I’m excited to jump right into Sam’s story and learn the way one percenters communicate, from a one percenter himself.

In this Episode:

[00:01 - 13:39] Opening Segment

I introduce and welcome Sam Bakhtiar
A bit about Sam
Helping people joining the one percent club
Sam gives us some background into his story
The process of moving and assimilating to America
Getting cut from the basketball team
Burning the boats
Working hard for what you want
Action plan
Discovering the bodybuilding community
Physical transformation
Getting through obstacles
The progress mindset from weight lifting
Helping people transform

[13:40 - 20:09] Obstacle Are the Way to Strength

Sam talks about what he’s learned from others
Obstacles are not in the way but are the way
Sam talks about building strength
Adversity builds the man and woman
How to communicate motivation to produce transformation
When the student is ready, the teacher will appear
What, how, and why
Leading by example
Story about Sam’s daughter

[16:56 - 27:15] Transforming People and Their Business

Sam talks about the cross over from people to business
It’s one and the same
Create the discipline then transfer it over
The way you do one thing is the way you do everything
Skills needed
Sam talks about his program and it’s goal
Helping people get results
Everyone knows the recipe
It’s the lifestyle; not gluten but glutton
Approaching the mindset
The 16-20 pound challenge
Pushing through barrier to breakthrough
Sam talks about how communication is important to him
Without communication, there is no franchise
Ingraining the message into the client
How technology plays a part

[27:16 - 32:54] The One-Percenter

Sam talks about this podcast
Interviewing quality people
Getting coaching lessons
Anyone can do this
Top lessons Sam has taken away
Reclaiming the role manhood in the household
Nutrition insights for longevity

[32:55 - 41:11] Closing Segment

The most impactful conversation of your life?
The ones that open your mind to bigger things
Conversation about a private jet
Success with fulfillment
One communication skill that you could have had?
Precision and less offensive in communication
Tailoring the message to the individual
The best communicator that you know?
Anthony (Tony) Robbins
How to find Sam
Links below
Final Words

Tweetable Quotes:

"To me lifting weights is kinda similar to life. No matter where you are you’re going to have obstacles, and as you get stronger there are going to be bigger obstacles… it’s not more money, more problems, it’s more money, different kinds of problems.” - Sam Bakhtiar

“Without obstacles, without stress, there comes depression, and there comes the downfall of the man… obstacles are not in the way, obstacles ARE the way.” - Sam Bakhtiar

“When the student is ready, the teacher will appear.” - Sam Bakhtiar

Resources Mentioned:

You can connect with Sam on LinkedIn, Instagram, YouTube, and Facebook. Be sure to head over to his website https://sambakhtiar.com to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

064: Chris Martin | Be an Epic Storyteller

Greg Rice — Wed, 11 Nov 2020 06:00:00 -0700

Never satisfied with just one label, Today’s guest, Chris Martin, Owner and Founder of Chris Martin Studio, became a coach, curiosity builder, and host of The Getting Work to Work Podcast. He is a man obsessed with courage, creativity, curiosity, and loves stories filled to the brim with heart, edge, and fearlessness and conversations with authentic people making a difference. Questions are only as powerful as the willingness to listen to and wrestle with the answers.

Let’s dive right into this conversation and learn how to become epic storytellers.

[00:01 - 07:22] Opening Segment

Welcome back! And welcome Chris Martin
A bit about Chris
Chris gives us some background into his story
Trying to answer what makes you unique
Starting the conversation around uniqueness
It starts with interest
What gets you out of bed
Look for what lights someone up
The struggle with small talk
Chris talks about why he loves storytelling so much
Stories are powerful
It can change people
You can see the impact on a global level

[07:23 - 13:34] A Story Can Change a Life

Why are stories so powerful
We get to live another life without consequences
Example with the movie Free Solo
It’s how we’ve connected throughout history
The key to telling a good story
Have a character to connect to
Have a change through a journey
Being a business storyteller
Know who’s telling the story and who’s telling yours
The customer and yourself
How has your business changed lives?
The sales perspective
The unknown factor in storytelling
You don’t know what is going to be successful
The story is just one part of the conversation

[13:35 - 20:10] Storytelling Mediums

Telling a story through digital mediums
You’re doing every element
It’s more complicated
Doing so much with so little
Chris talks about digging out a story for a documentary and then sharing it digitally
The company approaching first
It’s more than just good work, you need to connect
The Christmas tree farm example
Using conversations to capture imagery
Machinery example
The hard conversations with clients
Not understanding that the process takes hours
A lot goes into even just 10 minutes

[20:12 - 31:40] Curiosity, The Art of Asking Questions

Chris talks about the Five C’s
Creativity, curiosity, craft, commitment, & connection
Putting out values and defining them
Chris talks about the art behind asking questions
You have to actually think about what you want to know
The kinds of questions and their value
You have to listen to the said and unsaid
Allow silence
The curiosity toolkit
Online course on Chris’ website
Approaching curiosity with the body
Trying different stimuli
Curiosity builders
Build your curiosity and fuel your life

[31:41 - 38:21] Getting Work to Work

Chris talks about his podcast
The successes and failures of business
Just release episode 433
Another way of hearing stories
Chris’ lessons from podcasting
Everyone wants to be heard and understood
Some people are there to sell and some are there to serve
Finding ways to dig deeper
Say it and grow from it

[38:22 - 46:33] Closing Segment

The most impactful conversation of your life?
Met a filmmaker in Israel
Became a mentor and set Chris on the path
A professor while getting a masters degree
One day you’ll be able to write with a pencil and bullet points
One communication skill that you could have had?
The ability to ask for feedback
The best communicator that you know?
Ken Burns
The way he talks about story is captivating
How to find Josh
Links below
Final Words

Tweetable Quotes:

"If I can figure out what makes other people unique I might be able to figure out what makes me unique.” - Chris Martin

“You have to tell your story because that’s how people connect with you… As a business, if you can be constantly telling a story of yourself AND your customers, I think it creates a whole world of content for you to explore.” - Chris Martin

“It’s not just one of those things where you have curiosity and you’re done. You have to constantly be building it, you have to constantly be practicing it.” - Chris Martin

Resources Mentioned:

You can connect with Chris on LinkedIn or email chris@chrismartinstudios.com. Be sure to check out his website www.chrismartinstudios.com to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

063: Josh Felber | Connected to Your Family While Building Million Dollar Businesses

Greg Rice — Mon, 09 Nov 2020 06:00:00 -0700

Let’s unpack what you’re doing as an entrepreneur. I can’t wait to talk to today’s guest, Josh Felber, from the Making Bank Podcast. Josh is a serial entrepreneur with tons of experience in scaling multi-million dollar businesses and even one passed $5B! Today, he is a highly sought after Growth Hacker, bringing a no-nonsense business approach to digital marketing and social strategies, and helping people unlock their potential and reach their best selves in life and business.

Let’s dive right in and learn from Josh as he shares how he stays connected to his family while building million-dollar empires!

[00:01 - 05:04] Opening Segment

Welcome back! And welcome Josh Felber
A bit about Josh
Josh gives us some insights into his story
First company at 14

[05:05 - 16:55] Finding Your Targets and Building Culture

Josh shares the common theme as he’s jumped from different fields
Have a team you can pass the mantle to
Josh’s process connecting the to the target audience
Josh’s example from the beginning of his journey
The current abilities and variety of technology
Slim Mints example
How to find your target message
Having a professional to write
Trial and error
Figure out what converts people
Surveys and one-star/five-star reviews
Creating a customer journey
Finding the pain points
Creating the ecosphere
Josh’s insights on leadership
Very hard as a driven person
Finding the right people to lead the teams
How to assess your leaders
You’re never 100% right
Let go of the ones who aren’t the right fit upfront
Josh’s example

[16:56 - 25:52] Balancing Family Life with Building a Business

Josh’s insights on balancing family life
The importance of Integration over balance
Josh’s example bringing his kids to a summit
Bring them into your world
Create curiosity and confidence
Josh talks about his book
To be released soon in 2021

[25:53 - 36:48] Josh’s Other Ventures

Josh talks about his adventures making documentaries and media
The various projects
Opportunities through networking
The importance of personal branding
Creating your life resume
What is your message?
Resources from Josh
Driving growth in a new company
Remarketing and retargeting
Finding the low hanging fruit
Josh talks about his podcast and what he learned
On its 5th season
Attracting and bringing on amazing people
Learning and understanding the mindsets of success
Getting guests to peel back and get deeper

[36:49 - 43:39] Closing Segment

The most impactful conversation of your life?
Josh’s coaching and education experience
Conversation with a Tony Robbins coach
Your job is to the better version of the ones you want to impact
One communication skill that you could have had?
Being super present as a listener
The best communicator that you know?
Jesus Christ
Able to lead, change, and unify under one purpose
How would you sum up being a great entrepreneur?
The relentless pursuit
The only easy day was yesterday
How to find Josh
Links below
Final Words

Tweetable Quotes:

"If you can take something and utilize it to help you move forward, then why not do that?” - Josh Felber

“If you’re always trying to create balance, you’re always gonna be fighting… What I do is integration. “ - Josh Felber

“Soon as you can put your voice, your message out there, and put what you can do, how you’re helping other people, they’re going to be able to have that opportunity to find you.” - Josh Felber

Resources Mentioned:

You can connect with Josh on Instagram, LinkedIn, and Twitter. Be sure to check out his website https://joshfelber.com/ to learn more.

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.

062: How to Be A Master Face Reader

Greg Rice — Fri, 06 Nov 2020 00:30:00 -0700

A fascinating discussion with the Humans Behavior Hacker herself, Susan Ibitz, where we go deep on the art of face reading. Which is all about what you can learn about someone's personality by just looking at the structure of their face. I even get to show off some of my owned newly learned skills.

humanbehaviorlab.com

humanbehaviorhackerschool.com/

061: Denis Gianoutsos | Leadership is Changing and Communication is More Important Than Ever

Greg Rice — Fri, 30 Oct 2020 00:30:00 -0700

The world of business is changing fast and disruptive, that Leadership is Changing.

Executives, Leaders and Teams are overwhelmed and find it difficult to embrace change and navigate disruption.

Denis Gianoutsos develops high performing Executives, Leaders and Teams globally to have exceptional Executive Presence to step up, lead change, resulting in them Leading a Bigger Game. His work focuses on enabling Executives, Leaders and Teams to be strategic, high performing, contributing to their personal and organisational resilience.

On this Episode:

Hear Denis share his background and why he is passionate about leadership.
Denis talks about the three major skills needed to be a great leader.
Greg and Denis discuss self-awareness and the importance of it in leadership and communication.
Denis talks about the transition of changing from team member to team leader.
Greg and Denis talk about the energy needed to lead well.
Denis shares 3 ways to develop leaders.

3 Skills to have as a Leader:

Clarity
Communication
Courage

Tweetable Quote:

“It takes time, and it takes practice- the right practice.” - Denis

Denis Gianoutsos:

Check out his podcast on all major platforms: Leadership is Changing

Learn more on his website: www.leadingchangepartners.com

Leadership Is Changing FaceBook Group https://www.facebook.com/groups/LeadershipIsChanging/

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

060: Rodney Smith | How a Seasoned Investigator Uses Body Language to Find the Truth

Greg Rice — Wed, 28 Oct 2020 00:30:00 -0700

Rodney Smith is a body language analyst and expert with over 18 years of law enforcement experience. He holds certificates and has extensive training in body language, micro-expressions, and interrogating others. He was also a polygraph examiner.

On this Episode:

Rodney gives his background and explains how he came to be an expert in body language.
Rodney explains his approach about going into any conversation/interview without bias and establishing a baseline.
Hear Rodney give an overview of micro-expressions and the seven basic expressions all humanity shares.
Rodney explains the difference between micro and macro expressions.
Rodney tells Greg about polygraphs and how they work.

Key Takeaways:

Avoid bias and go into every situation to establish a baseline for each individual.
There is not one trait that solidifies if someone is lying or not.
Be willing to confidently ask for help, and do it in a concise manner.

Tweetable Quote:

“One thing doesn’t mean everything.” - Rodney Smith

Rodney Smith:

Website: www.therodneysmith.com

Facebook: Rodney Smith & Associates

LinkedIn: Rodney Smith

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

059: Bukola Adisa | A Masterclass on Building Your Personal Brand

Greg Rice — Mon, 26 Oct 2020 00:30:00 -0700

Bukola Adisa is the founder of Career Masterclass, an online Career Development Platform on a mission to leverage technology to democratize and demystify career growth and progression by producing high quality curated content, focused on enabling the growth of the end user.

She previously worked at some of the world's largest Financial Services Organisations in a variety of senior roles spanning Audit, Compliance, Financial Crime, Risk and Controls; managing large global teams and leading on complex transformation programs.

Bukola is passionate and thoroughly committed to the progression of Women & BAME professionals in the workplace. Fanatical about learning and career development and its impact on well-being and society.

On this Episode:

Bukola explains what Career Masterclass is and how it came to be the authority in career development.
Bukola tells Greg about the process of developing the curriculum for the masterclass and how communication played a role.
Bukola shares how the words used in the feedback for her curriculum communicated how people want to learn- practically and in small bites.
Bukola explains how communication is used in presentation and why it is one of their most popular courses.
Hear Bukola talk with Greg about how your brand is the way you communicate who you are to others.
Greg and Bukola discuss networking and the benefits of relationships.

Key Takeaways:

Take time to “regress” engineer your journey to find the game-changing moments that bring about progress so you can grow.
Connect through stories and experiences
Your brand precedes you and communicates who you are.

Tweetable Quotes:

“I always say, we are not ever going to achieve equality of outcomes, but we should input equality of opportunities.” - Bukola

“The key to a good story is don’t force it.” - Bukola

“Perception is everything. Perception is reality.” - Bukola

Bukola Adisa:

Find information about the Masterclass on the website: www.careermasterclass.org

Connect with Bukola on Linkedin: Bukola Adisa

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

058: Kieran Pender | How Communication Skills Impact Sexual Harassment

Greg Rice — Fri, 23 Oct 2020 00:15:00 -0700

Kieran Pender is a Senior Legal Advisor at the International Bar Association based in London, England. While in that role, he has lead some interesting research titled “Us too” which focuses on sexual harassment in the workplace around the globe.

He is also a writer and reports for The Guardian, Monocle, Inside Sport and SBS.

On this Episode:

Hear Kieran give the background to his work and research and talks about the legal difference between bullying and harassment.
Kieran shares recommendations for communicating bullying and harassment.
Kieran and Greg talk about confronting denial when it comes to ourselves in communication and leadership.
Hear Kieran explain some of the ways this varies across the globe.
Kieran talks about what people should do when they feel they have been bullied or harassed.
Kieran and Greg talk about the importance of by-standers calling out the improper conduct they see.

Key Takeaways:

Be more self-reflective on a regular basis.
Implement everyday inclusivity.
While we should focus on preventing harassment, still provide a comfortable space for people to be able to speak up.

Tweetable Quotes:

“This is a global challenge. It looks somewhat different locally, but we are all at different stages on an identical path. We can learn from each other, and we can learn from different cultural contexts.” - Kieran

“The standard you walk by is the standard you are prepared to accept.”

Kieran Pender:

Read the Us Too report on the International Bar Association website

Connect with Kieran on Twitter @kieranpender

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

057: Mark Elliott | Telling a Powerful Story in 3 Minutes or Less

Greg Rice — Wed, 21 Oct 2020 00:15:00 -0700

Mark Elliott is the founder of Mark Elliott Creative, and he has been a very successful songwriter in Nashville for over 30 years. He has written for some of Country Music’s largest publishers and biggest artists, penning a number of big hits. Mark is a singer himself and is a part of the band, Run Away Home. His two newest solo songs can be found on Spotify! Mark is the author of The Sons of Starmount: a Memoir of a 10 Year Old Boy.

On this episode:

Mark shares his background in the music industry and how a key mentor helped him develop his writing skills.
Hear Mark talk about being honest with yourself first in order to truly write what would connect with others.
Mark and Greg discuss how the country genre is known for its storytelling ability and how the best songs are the perfect combination of relatable and individual storytelling.
Hear how Mark explains the art of storytelling through a performance and the impact it has on the audience.
Mark talks about the difference between storytelling in a three minute song versus a long-form novel.

Key Takeaways:

If you are disciplined to consistently write or create, the inspiration will come.
When telling a story during a performance, find the balance between rehearsed flow and “in the moment” inspiration.
When networking in creative spaces, do not build your relationships purely with those who can help you but with those you can help.

Tweetable Quotes:

“I believe that discipline and inspiration are connected at the hip.” - Mark Elliott

“Mistakes and how you handle them are pretty powerful performance pieces.” - Mark Elliott

Mark Elliott:

Find his music and book at www.markelliottcreative.com

Connect with Mark on Instagram: @imacre8tivesoul

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

056: Laura Powers | Supernatural Powers of Communication

Greg Rice — Mon, 19 Oct 2020 00:30:00 -0700

Laura Powers is a celebrity psychic a well as an author, host, and creative entrepreneur. She enjoys helping her clients make beneficial changes to transform their live. She is the host of six podcast shows and author of eight books all while successfully helping her clients change their lives.

On this Episode:

Laura explains how she develops trust with her clients quickly.
Laura shares her strategy for listening and asking questions to get her clients to open up.
Laura discusses how she was able to successfully share her personal story.
Laura shares her background and how she learned to handle and use her abilities.
Laura explains how she grows her network through podcasting and events.

Key Takeaways:

Allow your creativity to grow and work with your communication.
When communicating shift in any area, focus on those who align with you while respecting those with a different point of view.
Using storytelling in communication allows you to be more relatable to your audience.

Tweetable Quotes:

“My beliefs are based on my experience and my abilities.” Laura

“I think some people are afraid of failure, but I think the biggest fear is of a lot of success.” Laura

Laura Powers:

Check out Laura's work on any of the following websites:

www.Healingpowers.net

www.Powershour.biz

www.Laurapowers.net

Connect with her on Social Media:

Twitter: @laurapowers

Instagram: @laurapowers44

Facebook: @laurapowers

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

055: Aaron Morrison | The Mindset Disruptor

Greg Rice — Fri, 16 Oct 2020 00:30:00 -0700

Aaron Morrison, the mindset disruptor, is the founder of WyldFyre Dynamics where he helps others to unlock the unlimited potential that’s living within them and overcome some of the biggest challenges in their lives. He is also a NLP master communicator.

On this Episode:

Aaron defines and explains NLP communication.
Aaron explains how to get into a powerful learning state of mind to help you learn and remember more effectively.
Aaron shares with Greg some ninja moves for building strong rapport quickly and powerfully.
Greg and Aaron also dive deep into body language and how to read it.
Greg and Aaron talk about the importance of belief and how it relates to our communication.

Key Takeaways:

Be aware of the words you use and how they affect the unconscious mind.
Calibrate body language by asking questions that will build rapport with the individual.
Practice tapping into your peripheral vision by elevating your gaze and focusing on objects in your peripheral vision.

Tweetable Quotes:

“Ask ‘how’ and not ‘why’ because ‘why’ gets reasons and ‘how’ gets results.” - Aaron Morrison

“Labels are limitations.” - Aaron Morrison

Aaron Morrison:

Connect with Aaron on Facebook and get ready for his brand new group, Mindset Mastery: https://www.facebook.com/aaronmorrison.MasterNLP

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

054: Jim Karrh | The Science of Customer Connections

Greg Rice — Wed, 14 Oct 2020 00:15:00 -0700

Jim Karrh, Ph.D. guides business professionals, teams, and entire organizations to stand out through better messaging — which in turn produces better customer relationships, stronger brands, and more growth opportunities.

Whether his clients need guidance in the form of speaking, consulting, or coaching, Jim can offer a perspective rooted in his world-class experience and training. As a consultant and coach, Jim has served clients on three continents including associations, small businesses, high-growth tech firms, North America’s largest martial-arts organization, and a dozen members of the Fortune 500. As a corporate marketing leader he helped America’s oldest continuously produced brand of bottled water to grow again – building an integrated marketing and public relations program judged best in the global bottled-water industry by the International Bottled Water Association (IBWA). Jim knows you don’t have to be the biggest in order to be the best.

He is a popular speaker at events including The CMO Summit, Packaging That Sells, UB Tech, the Professional Convention Management Association, the Jim Beam Global Economic Summit, Euronet USA, and the Arkansas Executive Summit.

He is also the author of The Science of Customer Connections, and the host of the Manage Your Message Podcast

On this Episode:

Jim tells Greg about his background and how the right intersection of skills and passion helped him get on the unique path of message amplification.
Jim discusses the importance of word of mouth and communication across each individual and team of an organization.
Jim gives an example of how his company helped an organization to help them clarify their message and see results.
Hear how even well-intentioned organizations get their mission statement wrong.
Jim explains how to equip your messengers.
Greg asks Jim about push back when it comes to mission and message and how it should be dealt with.
Jim talks about the shift and change in message when the culture or circumstances change around you.

Key Takeaways:

Break down the message into a clear, simple conversation for all that still stands apart
Equip your messengers with knowledge, skill, and confidence.
Coaching is not nagging about activity but focusing on the ‘how’ for everyone and not just the ‘what’.

Tweetable Quotes:

“As you create the message, involve the very human beings who you expect to carry the message.” - Jim

“Make sure that on a regular basis your content has to audition for the next version of your messaging playbook.” - Jim

Jim Karrh:

Listen to his show, Manage Your Message Podcast

Find his book, The Science of Customer Connections, on his website as well as several resources at jimkarrh.com

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

053: Pamella Pritchard | How to Land the Job of Your Dreams

Greg Rice — Mon, 12 Oct 2020 00:30:00 -0700

Pamella Pritchard is the founder of CV Secrets which is a career coaching firm that helps its clients uncover the jobs of their dreams.

She has spent a decade working in Recruitment, Human Resources, Account Management and Sales, and she has worked with some of the best household names and global conglomerates. The range of industries she has worked with includes law and accountancy firms, real estate, pharmaceutical, energy, manufacturing, media and finance.

Now, it is her privilege to work with ambitious, motivated professionals as a Career and Mindset Coach with individuals from United Kingdom, USA, Australia and South Africa on this incredible journey of career progression and self discovery.

On this Episode:

Pamella and Greg talk about how to uncover what your true passions actually are
Pamella tells Greg how to pave the way to roles in the space of your true passions
Greg and Pamella discuss about the approach to recruiting for many companies and how to overcome it as an applicant
Pamella gives advice on resume writing, interviewing, and salary negotiation.
Pamella explains that failure is important for learning.

Key Takeaways:

Have ambition and go for what you want.
You are never too old or too committed to make a change or explore something new.
Keys to writing a resume: keep it concise, keep it relevant, and tailor it to the employer!

Tweetable Quotes:

“No matter how crazy that dream is, no matter how unrealistic it might seem, why not be the first? If you can imagine it, then it’s possible.” - Pamella

“Own your story!”- Pamella

Pamella Pritchard:

Check out her website at: cvsecrets.co.uk

Follow her on Instagram @cv.secrets

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

052: Lie Detection

Greg Rice — Fri, 09 Oct 2020 00:30:00 -0700

On this episode, Greg dives into the body language that helps us detect lying in others. While this is harder than it sounds and we should always use caution, these tips can help give general guidance on the topic of lie detection.

Key Takeaways:

Lie detection is hard to do well, and we should be careful of biases.
There are non-verbal and verbal cues for lie detection.
Compare their reaction to stress with a baseline reaction.
Stack cues upon cues.

Tips to Establish a Baseline:

Have a complete, clear view of the individual
Try to get them to relax
Look for increases in cues of pacifying behavior
Stay focused and do not allow them to change the subject

Resources:

The Tiny Book of Body Language at http://bodylanguageproject.com

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

051: George McGehrin | Recruiting at the Highest Levels

Greg Rice — Wed, 07 Oct 2020 00:30:00 -0700

George McGehrin is the founder and president of The McGehrin Group, an international executive search and recruiting firm providing executive search and leadership at the C suite level, such as CEO CFO, CTO, CMO, and CIO roles throughout the US, Europe, and South America.

He also helps executives empower their careers through personal branding and coaching.

On this Episode:

George tells Greg about starting out and how his biggest mistakes turned into his biggest opportunities
George shares how he leverages communication skills to build companies
Hear George share why it is important to build a network
Greg asks George about resume strategies

Communication Skills for High Level Opportunities:

Be extremely engaged
Be overly prepared
Understand culture fit
Look for symbiotic relationship

Tweetable Quotes:

"You can be successful at the highest levels if you are to give more than you get." - Greg

"You have to hustle and put the work in before you earn the right of passage as an entrepreneur." - George

George McGehrin:

Instagram- @exec_headhunter

LinkedIn- George McGehrin

Facebook- @executivebranding

Resources:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

050: Tony Estrella | Creating the Future of Healthcare

Greg Rice — Mon, 05 Oct 2020 00:15:00 -0700

Tony empowers startups and publicly listed health companies to establish product-market fit within Asia Pacific markets. Through advisory projects and supporting venture investors, Tony accelerates disruptive innovation in longevity, population health, cancer, brain health, and sleep science. He is also an independent board director actively supporting company executives to navigate complex business challenges.

As an author, his creativity is inspired by his lucid dreaming with attention on predicting the future of healthcare as influenced by technologies including AI, smart devices, and robotics. His debut novel Comatose explores the science of the mind and dreams in a globe-trotting speculative fiction thriller.

On This Episode:

Tony and Greg talk about the importance of storytelling from a business context.
Tony talks about developing a true healthcare ecosystem and the importance of common language across different players.
Tony tells Greg the keys to a successful investment pitch.
Tony discusses how entrepreneurs can get better connected to the healthcare ecosystem.

Key Takeaways:

Know who your audience is, and know your objectives.
Having specific metrics is essential for a successful investment pitch.
Find inspiration in different places

Tweetable Quotes:

“You can actually train yourself to be creative. One thing is certain, creativity is a process.”- Tony

“If you are a successful and very good business leader, you are always worried about how you measure success.”- Tony

Tony Estrella:

Personal website: www.tonyestrella.com

Business website: www.Taliossa.com

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

049: The 4 Categories of Body Language

Greg Rice — Fri, 02 Oct 2020 00:30:00 -0700

Today, Greg discusses how you can overcome the feeling of being overwhelmed with body language by understanding how it is categorized.

The 5 roles of non-verbal communication:

repetition
contradiction
substitution
complementing
accenting

The 4 categories of body language:

Emblems
Illustrators
Regulators
Adaptors

Resources Mentioned:

The Tiny Book of Body Language at http://bodylanguageproject.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

048: Gary Ross | The Power of Internal Communications

Greg Rice — Wed, 30 Sep 2020 00:30:00 -0700

Gary M. Ross is president of INSIDE COMMS, a training, coaching and consulting firm focused on internal communication. Over his 30+ year career, Gary has worked as a consultant, corporate executive and Emmy-nominated broadcast journalist. With INSIDE COMMS, Gary works to make corporate life better by advancing the way organizations and their people communicate with one another.

Gary's recent engagements have included consulting and coaching CEOs, C-level executives and internal communications teams on corporate transformations and integrations, M&A and change. His experience reaches from the upper ranks of the FORTUNE 500 to small non-profits and academia.

Gary is also a principal at thoughtLEADERS, LLC, a leadership development training, coaching and consulting firm conducting programs at client locations around the world. Based on real-world experience, he specializes in change management, change communications and strategic thinking concepts and processes that clients can implement immediately in their organizations.

On this Episode:

Gary talks about how he grew up in the business and how his company came about.
He defines internal communication and why it’s important for us.
Gary and Greg talk about body language in management.
Gary gives several keys to true leadership.
Greg asks Gary about communicating up effectively.

Key Takeaways:

Communicate authentically to build trust
Being visible and present is a way to communicate
Communicate up through positive reinforcement of your leaders

Tweetable Quotes:

“From a body language perspective, if you are being really authentic, your body language comes across as more authentic and helps you connect better.” - Greg

“If this is better because I was here than that’s a win.” - Gary

Gary Ross:

website: www.insidecomms.com

Inside Communications course: plus.insidecomms.com

LinkedIn: Gary Ross

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

047: Justin Breen | How to Build a Business by Making Life-Changing Connections

Greg Rice — Mon, 28 Sep 2020 00:30:00 -0700

Justin Breen is the founder and CEO of BrEpic where he helps clients gain national and global media attention by telling their story in a way that helps them go viral. He is also a best-selling author. His book called Epic Business is the story of how he has built his company over the last several years. He is also a life-changing connector.

On this Episode:

Justin talks about his 17 year journalism career that ended in a 5 minute meeting in 2017 and how BrEpic was born.
Justin and Greg talk about hearing “no” a lot in the entrepreneur life and how you must be ok with that to keep going.
When he connects people, he is looking at personality and mindset to help form powerful connections.
Justin tells Greg about learning the importance of developing real partnerships with those he works with.
Justin explains how there are toxic cost-scarcity mindset people versus investment-abundant mindset people.
Justin tells how he streamlined his process to help create short and long term credibility to help them stand out from the competition.

Key Takeaways:

Tell about who you are not what you do
Develop a high price and low overhead model business
If something isn’t working, you just pivot
Listen, and give more than you receive in communication

Tweetable Quotes:

“I know who my tribe is, and I'm very focused on that and very intentional.”- Justin Breen

“Revenue is just a number driven by ego.”- Justin Breen

Justin Breen:

website- www.brepicllc.com

LinkedIn- Justin Breen

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

046: The Body Language of Attraction

Greg Rice — Fri, 25 Sep 2020 00:30:00 -0700

Greg covers the topic of attraction and how certain cues help us interact with those we are attracted to.

Women's Cues:

smile
casual touching
leaning towards you
flipping/tossing hair
quick glances

Most are submissive in nature

Men's Cues:

the cowboy stance
hooding/leg spreading
standing taller
speaking slowly and calmly

Most are dominant in nature

Resources:

The Tiny Book of Body Language at http://bodylanguageproject.com

Join our Facebook group here if you want to continue the conversation about the Art of Communication: https://www.facebook.com/groups/jointhecommunicationnation

Website: https://gregjrice.com

045: Ian Buggs | Culture and Communication

Greg Rice — Wed, 23 Sep 2020 00:30:00 -0700

Ian Buggs is the Head of Finance for the Gulf region of Amgen. He is a board member of the University of Pittsburgh Business Alumni Association and has a MBA from Carnegie Mellon University.

In this episode, Greg and Ian discuss the importance of communication in other cultures.

On this Episode:

Hear how Ian's background built in his desire to work outside of the US
Ian talks about what it's like to work in different cultures
Greg and Ian discuss the importance of taking time and having patience when building relationships
Ian talks abut the differences in tone, inflection, and expectations in communicating with different cultures.
Hear Ian talk about the different gender norms and how to adapt and manage.
Ian tells Greg how he continues to build his network from the other side of the globe.
Hear the one question Ian asks to take a conversation to a deeper level.

Key Takeaways:

Set the right intentions in your mind
Have the right mentors to help you
Be prepared to take advantage of the opportunities as they come

Tweetable Quotes:

"You are an accumulation and amalgamation of your life experiences.” - Ian Buggs

"The time to engage and network is not when you need something." - Ian Buggs

Ian Buggs:

Find his personal writings on medium.com

LinkedIn: https://www.linkedin.com/in/icbuggs

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

044: Sabah Ali | Building Your Brand With a Story

Greg Rice — Mon, 21 Sep 2020 00:00:00 -0700

Sabah is the CEO of Unforgettable by Sabah. She is a bestselling author, 2 time TEDx speaker, brand strategist, coach, and consultant. All accomplished within two years of graduating from college!

Her mission is to help you create an unforgettable brand people recognize to generate more income and make a greater impact.

On This Episode:

Hear Sabah’s background story from a shy college student to a successful branding consultant
Sabah tells Greg how she and young entrepreneurs can overcome imposter bias
Hear how she wrote a book in 30 days and was able to score a TEDx talk
Sabah gives advice on storytelling and building a brand story

Key Takeaways:

You never know how important one even or one conversation can be in your life. All it takes is one!
When storytelling just think about a prior experience that pertains to your topic. The rest comes naturally.
It’s important to realize there are no overnight success stories. Every successful story has a background of hard work!
The 3 faces to show when building an unforgettable brand story: the old you, the transformational you, and the new you

Tweetable Quotes:

“People need your help because they don’t know every single area of what they’re working on.”- Sabah Ali
“Stories- We naturally go into telling stories every single day without really knowing it.”- Sabah Ali

Sabah Ali:

Instagram: @thesabahali

Facebook: Sabah Ali

sabahaliconsulting.com

Resources Mentioned:

Website: https://gregjrice.com

Discover a built for you podcast service at https://gregjrice.com/doneforyou

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

043: Know If They are Going to Buy Before They Do

Greg Rice — Fri, 18 Sep 2020 00:00:00 -0700

On this episode, Greg talks about attentive and decision making body language.

Find out how you can understand this type of body language in your presentations and sales.

The body language of attention:

Eyes tell the story
Body orientation toward the presenter
Small intricate hand movements (checking watch, picking invisible lint)

Indication of interest:

Slow head nod
Concentrated face
Hand on the chin

Tweetable Quote:

“Assessing body language in the moment can be a very important skill.”

Resources:

The Tiny Book of Body Language at http://bodylanguageproject.com

Join our Facebook group here if you want to continue the conversation about the Art of Communication: https://www.facebook.com/groups/jointhecommunicationnation

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

042: Sam Newell | Communication and Real Estate

Greg Rice — Wed, 16 Sep 2020 00:00:00 -0700

As a Multifamily Investor, Commercial/Residential Real Estate Broker, Hotel Owner, Sam Newell buys income producing real estate investments and produces double digit returns for investors. Sam is a Top 1% Real Estate Agent in Utah & Idaho for 10 years and over $100,000,000 in real estate transactions. He loves what he does and loves taking care of his clients.

On this Episode:

Sam and Greg discuss the importance of assessing and building trust in those you partner with
Sam tells how he built his network from scratch
Sam talks about the importance of strong communication skills in real estate and how he has leveraged it for success
Sam and Greg go over keys to negotiating effectively
Sam talks about communicating effectively in personal relationships that help balance work/home life

Key Takeaways:

Listen to what others are saying and learn how to ask good follow up questions
Establish open communication at home to have success in business
Your investments matter so do not look for a deal on your partners and managers

Tweetable Quote:

“Stop being a salesperson and just be a good communicator.” - Sam Newell

Sam Newell:

Facebook- https://www.facebook.com/samuelcn

Instagram- @samnewellrealestate

The Recession Proof Podcast- https://podcasts.apple.com/us/podcast/recession-proof/id1484472973

Resources Mentioned:

Website: https://gregjrice.com

Discover a built for you podcast service at https://gregjrice.com/doneforyou

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

041: Melahni Ake | Influence and the Everyday Leader

Greg Rice — Mon, 14 Sep 2020 00:00:00 -0700

Melahni Ake is the CEO of Make Connections For Life: Leadership Consulting and Coaching, LLC. She is the creator and host of Everyday Leaders 50 in 50 Podcast. Melahni is a Certified Speaker, Coach and Trainer with the John Maxwell Team and a Senior Executive Influencer in the Medical Device Industry for over 22 years. She is an authentic connector and believes that everyday you have an opportunity to create your own story. She believes that by developing strategies to overcome everyday obstacles that you can choose to become a leader of your life.

On this Episode:

Hear what Melahni means by everyday leaders and why it’s important
Listen to her talk about a different angle on leadership
Greg and Melahni discuss the key to influencing others in a positive way
Listen as Greg and Melahni talk about the impact we can have on others

Key Takeaways:

Build trust
Add value to others
Place people in a position to win
Provide accountability and mentoring in the big and small decisions

Tweetable Quotes:

"Every day leaders are those who influence you without realizing it. They are everyday showing up!" - Melahni Ake

"We can all learn something about leadership, something about communication, from everyone in our lives if we’d slow down and pay attention to it." - Greg Rice

Melahni Ake:

Website- https://www.everydayleaders.com/

Facebook- https://www.facebook.com/group/everydayleaderswithmelahniake

Podcast- Everyday Leaders 50 in 50 podcast

Resources Mentioned:

Website: https://gregjrice.com

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

040: Body Language That Put Others on Defense

Greg Rice — Fri, 11 Sep 2020 00:00:00 -0700

In this episode, Greg talks about how we can often communicate aggressiveness in our office and life without even realizing it. With this understanding, we can develop more understanding and peaceful environments around us.

Defensive Body Language:

Self hugging

Arm gripping

Stiff or curved arm

Back against the wall

Aggressive Body Language:

Clench fist

Jaw tightens

Chest puff

Long Stare

What to do when you spot these behaviors:

Be lighter

Tone it down a bit

Watch posture, gesture, and tone

Do not mirror them

Resources Mentioned:

The Tiny Book of Body Language at http://bodylanguageproject.com

Join our Facebook group here if you want to continue the conversation about the Art of Communication: https://www.facebook.com/groups/jointhecommunicationnation

Discover a built for you podcast service at https://gregjrice.com/doneforyou

Website: https://gregjrice.com

039: Michael Coles | How to Drive Transformation

Greg Rice — Wed, 09 Sep 2020 00:00:00 -0700

Michael J. Coles, the co-founder of the Great American Cookie Company and the former CEO of Caribou Coffee, did not follow a conventional path into business. He does not have an Ivy League pedigree or an MBA from a top-ten business school. He grew up poor, starting work at the age of thirteen. He had many false starts and painful defeats, but Coles has a habit of defying expectations. His life and career have been about turning obstacles into opportunities, tragedies into triumphs, and poverty into philanthropy.

On this Episode:

Learn how the importance of listening turned into Michael's power in communication and sales
Hear how Michael was able to drive buy-in for a new strategy or vision
Learn about the importance of teamwork
Hear Michael talk about not having to be the smartest guy in the room

Key Takeaways:

Fully engage with every individual you speak to
Execution triangle- skill set, tool set, and mindset to execute well
Your team needs to understand why you are doing what you are doing so they can rally behind you.

Tweetable Quotes:

"The good is what holds you back."
"People always told me what my limits where, and it always gave me incentive to prove them wrong."
"You can disagree, but you don’t have to be disagreeable”

Michael Coles:

http://michaelcoles.com/

His book, Time to Get Tough, can be found on Amazon

Resources:

If you want to see how we can help you in digital marketing: https://gregjrice.com/inflection/

Join me on Facebook at:

https://www.facebook.com/groups/jointhecommunicationnation

038: Jordan Harbinger | Dig Your Well Before You Get Thirsty

Greg Rice — Mon, 07 Sep 2020 00:00:00 -0700

Jordan Harbinger is a Wall Street lawyer turned interview talk-show host, and a communications and social dynamics expert. He has hosted a Top 50 iTunes podcast for over 12 years and receives over five million downloads per month, making The Jordan Harbinger Show one of the most popular podcasts in the world. On The Jordan Harbinger Show, Jordan deconstructs the playbooks of the most successful people on earth and shares their strategies, perspectives, and practical insights with the rest of us.

On This Episode:

Find out what Jordan Harbinger has learned about communication from living and traveling around the world.
Jordan shares how he used his network to rebuild his career after a setback hit him out of the blue.
Hear about Jordan’s time in North Korea and the difficulty of forming authentic relationships there.
Get helpful tips for networking more effectively.

Key Takeaways:

Make your mistakes out loud.
Dig the well before you get thirsty.
Authentic vulnerability will encourage you network to want to help you.

Tweetable Quotes:

“Your network is an insurance policy you couldn’t otherwise purchase.”
"You can’t replace consistency."
"No one can identify with a person who has never had any problems."

Jordan Harbinger

https://courses.jordanharbinger.com/courses/6-minute-networking

GregJRice.com

037: Do You Communicate Dominance or Submissiveness

Greg Rice — Fri, 04 Sep 2020 00:00:00 -0700

On this episode, Greg shares a fascinating story about his daughter that demonstrated dominant body language. He goes on to talk about how to observe the signs of dominance and submissiveness in everyday life.

Dominance takes up space, appears bigger.

Submissiveness tries not to be noticed, appears smaller.

Submissive Body Language Signs:

Avoids eye contact

Slumped posture

Toes pointed inward

Dominant Body Language Signs:

Direct eye contact

Broadening shoulders

Cobra pose

Military Man pose

To learn more about body language:

http://bodylanguageproject.com/

Greg Rice:

https://gregjrice.com/

036: Kevin Mills | Screw the Side Hustle

Greg Rice — Wed, 02 Sep 2020 00:00:00 -0700

Kevin Mills' entrepreneurial drive began at just 7 years old. Since then, he has been on numerous sales teams, achieved success in door to door sales, and found a home in the world of finance.

After it all, he came to realize that in any business venture... you have to go all in.

On This Episode:

Kevin shares what he means when he says "Screw the Side Hustle."
Hear key lessons from Kevin's successful sales career.
Learn how to turn cold prospects into hot sales.

Key Takeaways:

When selling:

Be the Expert
Be Yourself
Differentiate yourself.

Tweetable Quotes:

In this day and age, people are too well-informed for smooth speaking salesmen.
The gold is in the failure.
Survival is a hell of a motivator.
When you go all-in to something, your results will 10x.

Kevin Mills:

Instagram.com/kevinlmills

GregJRice.com

035: Justin Hanover | Creating a Business that Adds Value to Your Life

Greg Rice — Mon, 31 Aug 2020 00:00:00 -0700

Justin Hanover built his facility over 10 years – from a mobile start up to a 6,000 square foot facility with over 350 members and 7 team members. He knows what it takes to build an actual fitness business. Over these past 10 years he has invested over 100K into building his knowledge, and surrounding himself with top entrepreneurs.

Now Justin is focused on helping other fitness businesses not only build businesses that last but an even better life.

On This Episode:

Justin shares how to help fitness owners achieve success.
Learn how Justin built his business organically – one relationship at a time.
Justin discusses how he and his wife communicate in life and business.
Hear how you can understand the why of the people you are working with.

Key Takeaways:

Relationships are the key to growth.
Opportunities are not enough, you have to put the effort in.
Find ways to decompress and reframe.

Tweetable Quotes:

"Your business should be adding value to your life not taking away from it."
"The numbers don’t lie."
"Restructure your models for profit."

GregJRice.com

034: Reading Open and Closed Body Language

Greg Rice — Fri, 28 Aug 2020 00:00:00 -0700

Every body position communicates something. On this episode, Greg shares the distinctions and meanings of both closed and open body language.

Closed Body Language Indicates:

Self-Protection
Closed off mentally
Hostility
Unfriendliness
Anxiety
Not open to new ideas

Open Body Language Indicates:

An open mind
Reception to new ideas
Friendliness
Willingness to work together

Tweetable Quote:

"Our body language reveals how comfortable we feel."

For more information about reading body language:

BodyLanguageProject.com

Greg Rice:

GregJRice.com

033: Hans Struzyna | Communicating At An Olympic Level

Greg Rice — Wed, 26 Aug 2020 00:00:00 -0700

As a 2016 Olympian for team USA, Hans knew what it took to work hard for the betterment of the team. He is now taking what he learned on his Olympic journey and bringing it to real estate in the Bay Area.

On This Episode:

Greg and Hans discuss the work ethic that took Hans to the Olympics.
Hear how important communication and teamwork is vital to a sport like rowing.
Find out how to build enough trust with people that they give you the biggest transaction of their lives.
Hans shares how he began his podcast, Another Way to Play.

Key Takeaways:

You can get pretty far by being failing forward.
Providing knowledge that is uniquely valuable builds trust.
Be comfortable being uncomfortable.

Tweetable Quotes:

If you trade hours for dollars you’ll never find true freedom in your life.
Look for more opportunities to give positive feedback.

Hans Struzyna

https://hansstruzyna.com/

032: Alex Low | How to Harness the Power of Social Selling

Greg Rice — Mon, 24 Aug 2020 00:00:00 -0700

Alex Low is helping organizations unlock their potential through digital selling coaching, mentoring and development. He and his team help you understand what digital transformation means for your business and how to implement and execute this against your strategy.

On This Episode:

Alex shares his journey from real estate to recruiting and eventually to the world of social selling.
Find out why social selling is not a replacement for other selling channels.
Learn how to connect with the C-suite
Learn how to sell globally.

Key Takeaways:

Connect your piers, because eventually they will become decision makers.
There is no silver bullet for sales.
Sell through your network not to your network

Tweetable Quotes:

“I’d rather get 10 likes from CMOs at a lawfirm than 10,000 likes from people who are never going to buy from me.”

Alex Low:

https://linktr.ee/alexanderlow

031: The Power of a Smile

Greg Rice — Fri, 21 Aug 2020 00:00:00 -0700

Put on your happy face, because On this episode, Greg is talking about smiling.!

Learn the importance of smiling.
Find out how to get others to smile at you.
Discover how to identify if someone is faking a smile.

Key Takeaways:

There are two types of smiles – a playful one, and an aggressive one.
We’re all wired to reflect smiles.
Smiling makes us feel better from a psychological perspective.
Not smiling can be a sign of lying.
A tight lipped smile may be a sign of secrets.
A lopsided smile shows opposite emotions on opposite sides of the face.
A dropped jaw smile shows playfulness.
A turn-away smile makes you look playful or flirtatious.

For more information about reading feet and other body language:

BodyLanguageProject.com

Greg Rice:

GregJRice.com

030: Kyle Stanley | Becoming the Fearless Investor

Greg Rice — Wed, 19 Aug 2020 00:00:00 -0700

Kyle Stanley is the host of the Fearless Investor podcast, and has been using Airbnb as a vehicle to pay his mortgage since 2015. Little did he know, that is a form of real estate investing. He now loves to help people like you know about investment strategies like Airbnb, real estate, and much more!

On This Episode:

Learn how Kyle began the Real Estate path even with no pre-existing resources.
Kyle explains how Airbnb served as his door to the real estate industry.
Get Kyle’s keys to communicating effectively with your Airbnb clients.
Hear the secret of rental arbitrage.

Key Takeaways:

The definition of networking is providing value for others.
You don’t need resources to get started, you need to be resourceful.
You have to take extreme responsibility.

Tweetable Quotes:

“The one thing we’re not going to do is UNDER-communicate.”
“The key to negotiation is making it a win-win for everyone.”
“Sometimes all you need is for someone to say yes.”

Kyle Stanley:

fearlesskyle.com
instagram.com/fearlesskyle

029: Karen Zengel | Communicating To Transform Lives

Greg Rice — Mon, 17 Aug 2020 00:00:00 -0700

Karen Zengel has been the Executive Director at St. Vincent de Paul, Council of Northern Kentucky since September 2017. Karen is responsible for the entire operation of the Council with an emphasis placed on board and volunteer relations, financial and facility management, human resource management and community relations.

Karen is a native of West Virginia and moved to the Northern Kentucky 18 years ago to start working at the Nielsen Company. Rising to the position of Vice President of Innovation Practice, Karen’s expertise is in client relations and team building. Karen has been very active with the United Way serving as Chairperson of their Action Council and leading Nielsen’s corporate giving program.

Karen holds an undergraduate degree from Bethany College and an MBA from Xavier University.

On This Episode:

Learn how to be an effective leader in the non-profit space.
Get invaluable advice for communicating your vision to a team made up primarily by volunteers.
Hear the importance of having a real passion and love for what you do.
Discover the ins and outs of communication in regards to fundraising.
Unpack the power of empathy in communication.

Key Takeaways:

You have to learn how to contextualize communication for different positions like volunteers.
Have frequent and close contact with your leadership team that are on the front lines.
Be there to listen so that you can respond appropriately.

Tweetable Quotes:

“You need to believe in the message.”
“Be persistent in your message.”
“Don’t be afraid to repeat your message if it’s important to you.”

Karen Zengel:

028: Why Feet Are The Most Honest Part of The Body

Greg Rice — Fri, 14 Aug 2020 00:00:00 -0700

Greg shares some amazing hacks for assessing personality through movement of feet.

Basic Foot Reading Concepts:

The feet are the most honest part of the body.
Men tend to increase their foot movements when they’re anxious and reduce movement.
Women increase foot movement as they’re relaxing to let loose of nervous energy.
People point their feet toward their intent.
Set a baseline for truthfulness.

For more information about reading feet and other body language:

BodyLanguageProject.com

Greg Rice:

GregJRice.com

027: Heather Knight | Communicating To Make An Impact

Greg Rice — Wed, 12 Aug 2020 00:00:00 -0700

Heather is currently serving as the founder and chair of Surviving to Thriving, an Atlanta based non-profit that provides a long-term sustainability program for victims of domestic violence. The passion for domestic violence awareness and prevention started from a personal situation in her teen years and then grew into a career in law enforcement. She recently left the police department after founding Surviving to Thriving in order to dedicate more time to her podcast (also Surviving to Thriving) and to teach the headlining program of R.A.D. Women’s Self-Defense.

Heather received a Bachelor of Science in Criminal Justice at the University of North Georgia Military Academy. She is currently enrolled at American Military University, where she is completing a master’s program in Intelligence Studies with a focus on Homeland Security.

On This Episode:

Learn how to identify red flags in a relationship by reading certain communication cues.
Find out how to identify and approach loved ones in abusive relationships.
Heather shares what she has learned about operating a successful non-profit.
Heather recounts her experience with sexual abuse and her trajectory to law enforcement.
Hear how Surviving to Thriving helps survivors of sexual assault.
Learn how to come across with confidence.

Key Takeaways:

Set clear expectations in relationships.
Have an open flow of communication.
Focus on your passions.

Heather Knight

facebook.com/tothrivingatl

instagram.com/tothrivingatl

twitter.com/tothrivingatl

tothriving.org

026: Lindsay Hanover | Driving Divine Transformation

Greg Rice — Mon, 10 Aug 2020 00:00:00 -0700

Lindsay Hanover has one mission in life and that is to empower women and spread kindness. Throughout each episode of her podcast, Divine Strength, you will learn tactical tips on how to smash your fears, eliminate self doubt and bypass what others think of you. Lindsay discusses the importance of self-care and how you can’t pour from an empty cup. If it’s one thing you will take away from this podcast it's that you were made for more. Girlfriend it's time to unlock your true potential, so sit back, take notes and get ready to step into your true power.

On This Episode:

Lindsay shares why she decided to start a podcast.
Learn the importance of healthy boundaries.
Lindsay explains how she is helping women be more positive.

Key Takeaways:

Be centered in who you are before you try to communicate.
Set healthy boundaries around your business and communication.
Always look for the positive in the negative.

Tweetable Quotes:

“No one can tell you what your boundaries are.”
“The most important relationship you have is with yourself.”

Lindsay Hanover:

instagram.com/lindsay_hanover

024: Brandon Straza | Becoming the Naked Agent

Greg Rice — Wed, 05 Aug 2020 00:00:00 -0700

Brandon Straza founded American Option Insurance in 2011 after spending over a decade in both the financial services and insurance industries. He was born in Decatur, Illinois, where he attended Millikin University, graduating in 2000 with a degree in business finance.

When Brandon’s not running American Option Insurance, he’s engineering several other projects and spending time with his wife, Angela, their son Liam, and their goldendoodle, Veil Olivia. They’re active in the community and their neighborhood.

On This Episode:

Brandon reflects on being told by a teacher that he would never amount to much.
Learn how Brandon developed the idea that he didn’t want to work for someone.
Hear helpful tips for building strong relationships with customers.
Brandon explains the genesis of “The Naked Agent.”

Key Takeaways:

Learn all the ways people say no so you can find a reason to make them say yes.
Listen to tone and watch facial expressions.
Find a positive emotional connection with your prospects.

Tweetable Quotes:

“The word ‘no’ is such a driving force.”
“When people have experiences, you should always take advantage of learning from them.”

Brandon Straza

023: Eric Skwarczynski | The Power of a Good Story

Greg Rice — Mon, 03 Aug 2020 00:00:00 -0700

Eric Skwarczynski can best be described as a “visual storyteller.”

He has spent the last 7 years fulfilling various media production roles, including as a videographer, photographer, writer & graphic designer. His work has taken him to over 20 states and 13 different countries, and has included a documentary film, an 8-episode mini-series, and several commercials.

Currently, he is helping influencers, coaches, and business owners expand their reach by providing a high-quality podcast production service – a service that is rapidly growing to meet demand.

Eric is also deeply passionate about raising awareness of mental, physical, and sexual abuse within Independent Baptist Churches, and is currently producing a documentary on the subject. His accompanying podcast, “Preacher Boys,” launched in January 2020, and has since surpassed 120k downloads!

He recently launched a second show entitled, “The Good Story Podcast,” which shares inspiring stories of artists and creators who have had an impact through media.

On This Episode:

Eric talks about how being the son of a literature teacher influenced and shaped his interest in storytelling.
Find out why Eric became interested in audiovisual aspect of storytelling.
Hear why Eric pivoted from beginning college to boarding a plane to college to shoot a documentary in India.
Eric recounts having a documentary falling apart and rebuilding from the ground up in the middle of a shoot.
Learn how to conduct difficult conversations.

Key Takeaways:

Stories help us to build empathy for people with different experiences.
Be open to admitting something fell through and changing the plan.
When you ask people to talk about what they care about, they will lower their guard.

Eric Skwarczynski

022: How to Use Facial Features to Assess Personality

Greg Rice — Fri, 31 Jul 2020 00:00:00 -0700

Greg shares some amazing hacks for assessing personality through facial features.

Why You're Able to Learn So Much From Facial Features:

Your genetics feed into your facial structure and your personality.
The perception of someones facial features feeds into their personality.
Habitual patterns of expressions on the face.

Basic Facial Reading Concepts:

If they have bigger than average ears, they are more likely to be auditory.
If their ears are lower than average, they’re more likely to perceive information faster. If they are higher, they likely perceive information slower.
If their eyebrows are curved, they’re most likely a people person.
If their eyebrows are straight, they’re more likely analytical.
If their eyebrows are pointy, they’re more likely to desire control over a conversation.
If their eyebrows are higher on their head, they are going to be slower to make decisions.
If their eyebrows are lower, they’re more likely to be quick to make decisions and let people in.
The closer their eyes are together, the more attention to little details they likely have.
If their eyes are further apart, they may have more of a big picture view.

For more information about reading facial features:

https://humanbehaviorhackerschool.com/

Greg Rice:

GregJRice.com

021: CJ Handron | Leveraging Your Network and Communication Skills to Start a Company

Greg Rice — Wed, 29 Jul 2020 00:00:00 -0700

C.J. is the Co-Founder and CEO of Diamond Kinetics. He is responsible for leading commercialization efforts of all products and applications, as well as guiding the overall vision and strategy for the company.

Prior to Diamond Kinetics, C.J. served as director of an early stage technology commercialization program at the University of Pittsburgh. C.J. serves on the advisory boards of several Pittsburgh start up companies and is actively involved with several local non-profit organizations.

A native of Greenville, N.C., C.J. holds a B.S. from North Carolina State University and a MBA from the University of Pittsburgh’s Joseph M. Katz Graduate School of Business.

On This Episode:

How to leverage your network and communication skills to start a company.
How to find out if a new hire is a good fit.
Learn CJ’s overall approach to leadership
Find out how to motivate your team effectively.

Key Takeaways:

You have to look for cofounders who will he lock in step with you.
Success doesn’t happen overnight.
60% of your business may rely on the technology, but at least 40% relies on the people.

CJ Handron

020: Julie Severs Nash | Teaching to Sell

Greg Rice — Mon, 27 Jul 2020 00:00:00 -0700

Julie Severs Nash leads the Gartner Global Business Sales L&D Facilitation team. They deliver world-class training and coaching programs to onboard, enable, and equip Gartner sellers for success.

On This Episode:

Learn how to connect and build trust with prospects,
Discover the importance of role-playing.
Find out how to transition from learning to sell to teaching to sell.

Key Takeaways:

Teaching builds credibility.
Teaching challenges executives thinking and gets them to change their perspective.
Teaching builds value in your strategy.

Tweetable Quotes:

“If you’re wrong, that’s okay. At least you tried.”
“People like to be heard, it feels empowering for them to have a voice.”
“Understand the problem at hand before you try to solve it.”

Julie Severs Nash:

019: The 5 Rules of Reading Body Language

Greg Rice — Fri, 24 Jul 2020 00:00:00 -0700

Greg shares the 5 Rules of Reading Body Language:

The Rule of 4

You can’t just look at one cue or gesture to determine someone’s emotion. You should look for a “cue cluster.”

Congruency

Look for body language that is congruent with what they are saying.

Context

Baselining

You have to be able to identify unique nuances in behavior to establish normal.

Intuition

Your gut is an important datapoint.

For more information about body language:

http://bodylanguageproject.com/

Greg Rice:

GregJRice.com

018: Judy Rodman | Communicating with Your Voice Effectively

Greg Rice — Wed, 22 Jul 2020 00:00:00 -0700

Judy Rodman is an award winning vocal coach, recording artist, stage and television performer, public speaker, author, multi-genre hit songwriter, studio producer and vocal consultant.

Named ‘Best Vocal Coach” 2011 by Nashville Music Pros and "Vocal Coach in Residence, August 2013" by TC Helicon's VoiceCouncil Magazine, Judy teaches her trademarked vocal training method “Power, Path and Performance”™ to singers and speakers nationally and internationally in her office, by phone and Skype. Her clients include major and indie recording artists and labels, artist development companies such as PCG Nashville, touring and studio background singers, national public speakers, teachers and voiceover talent. Her students and recording clients have appeared on The Today Show, Letterman, Ellen Degeneres, The Voice, American Idol, America's Got Talent, Grammys, CMA, ACM & MTV Awards Shows, New York Times Best Seller list.

Judy is a published author with two “Power, Path and Performance” vocal training courses, a groundbreaking multimedia guide called “Singing In The Studio”, a DVD video presentation for producers and engineers called “Vocal Production Workshop”. Her 'All Things Vocal' blog has over one million views. He has over 60 articles at www.ezinearticles.com. She publishes a newsletter for Judy Rodman Productions. Her articles have appeared in myriads of books, magazines and websites that serve the music industry and voice matters. (See career credits below for specifics.)

As public speaker, Judy gives keynote speeches, seminars and advanced workshops on the voice and vocal production. She is creator and host of “All Things Vocal” podcast, also available at iTunes, Android apps and Google Play.

Judy writes and co-writes in her Nashville office. Among her many cuts and songwriting awards: top 10 Billboard single "She Thinks That She'll Marry" and BMI Millionaire award for “One Way Ticket (Because I Can), cut by LeAnn Rimes. Her co-write "Missing Child" was featured on Nancy Grace and appeared on the CNN website. Her co-write 'Gambler Of Us All' is on the soundtrack of the 2015 Robert Duvall movie "Wild Horses". Judy collaborated with Darren J. Butler, writing songs and as music director for two contemporary musicals "Runaway Home" and "We The People". Still works in progress, they got terrific audience responses at several workshop productions.

With literally thousands of studio credits, Judy can regularly be found in the recording studio producing tracks or producing vocals as part of other production teams, as well as creating arrangements and singing background vocals. Her production of Emil Bishaw's “Since You Left”, sat at #1 on several indie charts for a record 9 weeks. With an album she produced, Emil won 2010's "New AC Artist" award at Music News Weekly.com. Judy's production client and cowriter Michael Hodges garnered 5 million views on Myspace. Her production of Jenny Tolman resulted in national and international acclaim including finalist in 2013 International Songwriting Competition and Unsigned Artists awards. Her production of Marky Silvers includes the song she cowrote 'Forgive My Sins' which has a video with over 1/2 million views.

Judy also specializes and loves her work as vocal producer on projects headed by other producers including Greg Archilla, Bob Bullock, Roger Ryan, Britton Cameron, Rogers Masson, Ron Oates, Tom Paden, Dick McVey, Jay Vern, Jimmy Ritchie, Michael Stergis, Ilya Toshinsky. Her clients have included Adia Victoria, Jennafer Lynsey, Jenni Schaefer, Taylor Ware, Pam Tillis, Adley Stump, Emily Male, Winfield's Locket, Megan Fowler, Shantell Odgen and many more.

Previously MTM Records artist with chart topping singles, national tours, performances on major TV shows, winner of “ACM New Female Vocalist”, Judy just created her first new project in decades, releasing the cd "Here We Are" with her husband as “John and Judy Rodman”.

She is a member She is member of SAG-AFTRA, BMI. AFM Local 257, ACM, NATS

On This Episode:

Learn how to use your voice as a tool to communicate more effectively.
Find out how to overcome vocal fatigue.
Discover how to get your message through.
Hear how to move past nervousness.
Judy shares how to read people.

Key Takeaways:

If your communication is successful, you will get a response.
Define your audience.
Be intentional with your inflection.

Tweetable Quotes:

“Shifting gears keeps people awake.”
“Making people feel seen is one of the most important things you can do for another human being.”

Judy Rodman

017: James Warda | Building Trust in Communication

Greg Rice — Mon, 20 Jul 2020 00:00:00 -0700

James Warda is a communications and marketing leader with global experience at Fortune 100 companies across multiple industries, including aerospace, defense, energy management and automation, finance, healthcare, insurance, manufacturing, pharma and retail.

Recognized for ability to make the complex simple, and align groups and resources to execute large-scale change initiatives.

Leads with expertise in executive communications, internal communications, media relations, crisis communications, digital communications, marketing communications, content and digital marketing, and Labor Relations and Mergers and Acquisitions (M&A) communications.

Excellent written and verbal skills, including background as adjunct professor for Loyola University Chicago/Quinlan School of Business and a board member on their Dean's Communication Advisory Council, guest speaker at DePaul University, author ("Where are we going so fast?") and keynote speaker, regular contributing columnist for the “Chicago Tribune" and Pioneer Press, and blogger for the Chicago Tribune Media Group's "ChicagoNow" platform.

Learn more at jameswarda.com.

On This Episode:

James shares how he became fascinated with words and music at an early age.
Learn how to overcome fear of public speaking.
Find out how to build stronger trust with those around you.

Key Takeaways:

Be vulnerable
Prepare and Practice, but don’t script yourself.
Just be sincere.
Don’t let fear stop you from succeeding.

Tweetable Quotes:

"A lot of what you are communicating is not what you are saying it’s what people are seeing." – Greg Rice
“Nothing connects like a personal story.” – James Warda
“Trust is the currency of communication.” – James Warda
“One of the most important ways you can show courage is vulnerability.” – Brené Brown

James Warda:

016: What A Face Can Tell You

Greg Rice — Fri, 17 Jul 2020 00:00:00 -0700

Greg breaks down the power of facial and micro expressions.

The Seven Types of Facial Expressions:

Joy
Surprise
Contempt
Sadness
Anger
Disgust
Fear

Key Takeaways:

Be prepared to assess the person you are talking to.
Practice studying different emotions: http://thescienceofpeople.com/microexpressions

Greg Rice:

GregJRice.com

015: Jared Sheehan | Results Focused Leadership

Greg Rice — Wed, 15 Jul 2020 00:00:00 -0700

Jared Sheehan is a charismatic, innovative, and results focused engineering leader with experience in driving, developing, and transforming organizations in fast paced, highly scaled environments.

Currently, Jared leads a dynamic Mobile Software Engineering organization for the Capital One Credit Card Line of Business. He is accountable for delivery of 20+ teams supporting the Capital One flagship mobile applications (iOS / Android / Cloud).

Additionally, Jared is an organizer / founder of 6 DC area meetups, multiple conferences (DevFestDC and Android Summit) and an extensive history of supporting the startup ecosystem through membership to several advisory boards.

On This Episode:

Learn how to get the most out of networking groups.
Find out Jared’s approach to leadership.
Learn how to recruit, motivate, and get the most out of tech professionals.
Hear what traits Jared looks for when hiring.

Key Takeaways:

Ensure consistent communication, consistent forums, multiple directions.
Hire based on brains, energy, and integrity. They must have all three.
Build strong relationships in your community.

Tweetable Quotes:

“Someone is always good at something.” – Jared Sheehan

Jared Sheehan

014: Jesse Paul Smith | Communicating Through Art

Greg Rice — Mon, 13 Jul 2020 00:00:00 -0700

Jesse Paul Smith is a speaker, entertainer, and coach that helps high achievers, just like you, take dreams and goals in their life and turn them into results.

On This Episode:

Learn how to communicate through art.
Get leadership tactics that Jesse Smith learned from John Maxwell.
Unpack the secrets of selling.
Hear the powerful story of how Jesse turned his life around.

Key Takeaways:

We are valuable because of who we are not because of what we do.
You can not make things happen, you can only welcome it.
Your skill will get people’s attention, but your story will connect you to them.

Tweetable Quotes:

A man's gift maketh room for him, and bringeth him before great men. – Proverbs 18:16
"Every purchasing decision that is made, there is a buyer deciding to buy."

Jesse Paul Smith

013: The Power of Empathy

Greg Rice — Fri, 10 Jul 2020 00:00:00 -0700

On This Episode:

Greg shares some helpful tips about developing stronger empathy toward others.

Key Takeaways:

Look for signs that emotion is being experienced.
Mirror what they’re feeling.
Don’t judge or make assumptions.

Exercises:

Journal
Talk to/follow a diverse group of people.
Travel
Read – both fiction and non-fiction

Sponsor:

Take your digital marketing to the next level with a free competitive analysis: gregjrice.com/inflection

012: Charmar Jeter | An Actor's Secrets to Communicating Effectively

Greg Rice — Wed, 08 Jul 2020 00:00:00 -0700

Charmar Te'King Jeter is an model actor writer with and edgy eye for creativity. The heart of the Steel City is where his creative instinct and determination was born. This blossomed into theater and voice overs that helped him shine bright on film TV and the big screen. Magnetically drawn to acting being the farther 2 beautiful children he lives to inspire and is very determined to show that the unbelievable is just a myth. This empathy came to life when his commercial is on the back of city public transportation. He lives to grow teach and inspire believing his blessings will becoming others stepping stones.

On This Episode:

Charmar reflects on his first professional acting gig.
Get tips to stay calm when you’re performing or speaking publicly.
Learn how to draw emotion from your audience.
Discover how to become a more dynamic communicator.

Key Takeaways:

If you feel it, it’s going to show.
Be fearless when sharing your message.
Knowledge is the cure for nerves.

Tweetable Quotes:

“There’s no performance, there’s only practice.” – Greg Rice
“A lot of the best things come from mistakes.” – Charmar Jeter

Charmar Jeter:

instagram.com/charmarjeter

facebook.com/charmarjeter

http://charmarjeter.com/

https://www.youtube.com/channel/UCcKB5wTJgXCcB4oLPWnzRzQ

011: Zack Knight | Be a Tactical Leader

Greg Rice — Mon, 06 Jul 2020 00:00:00 -0700

Zack is currently an Infantry Lieutenant and platoon leader in the United States Army Georgia National Guard. His time spent in the Army has involved extensive training in risk assessment and mitigation techniques that have been proven in the most intense environments. Prior to joining the Army, Zack spent seven years serving as a police officer in the Smyrna community where he grew up. These years were spent receiving the best crime detection and prevention training law enforcement has to offer. Zack earned a Bachelor of Science in Criminal Justice from Penn Foster University. Zack has an MBA from American Military University with a concentration in security management – just completed. He is also a Physical Security Professional (PSP®), a credential that indicates he is an industry leader in physical security with a specialization in threat analysis.

Zack founded Knight Protection Services as a way to truly protect and serve, by providing solutions that deter crimes and prevent citizens from victimization.

On This Episode:

Zack shares about the experience as a police officer that led to him founding Knight Protection Services.
Learn how to give thoughtful feedback to others.
Hear why Zack thinks the police are just one piece of the protection puzzle.
Find out how to objectively look at situations and help someone that needs support.

Key Takeaways:

Look at every situation asking, “How can I be of service here?”
You’re going to face hate when you choose a new direction.
The most predominant form of abuse is not physical – it’s mental and verbal.

Tweetable Quotes:

“‘Why’ is a very aggressive but beautiful question.”
“The art of communication is to get them talking.”
“Ignore what the person says and listen to what they want.”

Zack Knight:

beatacticalleader.com

@beatacticalleader

@knightprollc

010: How To Do Eye Contact Right In Person & On Video

Greg Rice — Fri, 03 Jul 2020 00:00:00 -0700

On This Episode:

Greg shares some helpful tips about eye contact in video calls and in conversations overall.

Key Takeaways:

People are most comfortable with eye contact that lasts 5-10 seconds.
Give indicators that you are listening.
Avoid looking at your phones or doing other things that indicate you are not paying attention.
Alternate between a “social gaze” or a “power gaze” depending on the situation.

Tweetable Quotes:

“It’s amazing the connection you can have with someone when you have really appropriate and focused eye contact with them.”

009: Steve Sims | The Art of Making Things Happen

Greg Rice — Wed, 01 Jul 2020 00:00:00 -0700

Do you know anyone that's worked with Sir Elton John or Elon Musk, sent people down to see the wreck of the Titanic on the sea bed or closed museums in Florence for a private dinner party and then had Andre Bocelli serenade them while they eat their pasta - you do now.

Quoted as "The Real Life Wizard of Oz" by Forbes and Entrepreneur Magazine, Steve Sims is a best selling Author with "BLUEFISHING - the art of making things happen", sought-after consultant and a speaker at a variety of networks, groups and associations as well as the Pentagon and Harvard - twice!

As the founder of Bluefish, one of the top personal concierge services, and an expert marketer within the luxury industry, Steve has been quoted in various publications & TV including the Wall Street Journal, Forbes, London's Sunday Times, South China Morning Post and many more.

Want to sing with your favorite rock star, be serenaded by Andre Boceli, walk the red carpet at A List Oscar parties, get married in the Vatican, Dive to the wreck of the Titanic - these are just a few highlights of what Steve has been asked to provide for his clients.

He makes the impossible, possible, after all he is quoted as "The Real Life Wizard of Oz" by Forbes and Entrepreneur Magazine

An entrepreneur in the truest sense of the word, Steve is well regarded within the luxury world for his innovation and down-to-earth personality. Known for his honesty, integrity and doing things "his way," Steve creates experiences for his clients that they could never have imagined being possible.

If a bricklayer from London can do this just imagine what he can help you to do?

On This Episode:

Steve Sims shares some of the incredible opportunities he’s had as a concierge for billionaires.
Learn how Steve achieved success without ever worrying about branding.
Get invaluable tips about how to communicate.
Steve reveals who the greatest communicator he knows is.

Key Takeaways:

The one thing you should focus on is the problem your product or service solves.
Don’t focus on authenticity, focus on transparency.
The best things that happen are a result of overcoming fear.

Tweetable Quotes:

“‘Why’ is a very aggressive but beautiful question.”
“The art of communication is to get them talking.”
“Ignore what the person says and listen to what they want.”

Steve Sims:

008: Jose Flores | Aggressive Listening & Indispensable Leadership

Greg Rice — Mon, 29 Jun 2020 00:00:00 -0700

Jose Flores is CEO and Founder of Indispensable Now. He's a dynamic international motivational speaker, author, and consultant. He educates, inspires, and engages individuals and businesses to strengthen their mental toughness and to develop into indispensable leaders by connecting with them, touching their hearts, and giving them a fresh perspective.

Jose gets individuals and organizations to think outside the box to start taking massive action and seeing immediate results. The present is a gift and the time is now for Jose to make an impact in your life and business! Jose authored "Don't Let Your Struggle become Your Standard" and he lives it. He wants you to stand tall and be the very best version you can be. Jose’s passion is to inspire and motivate everyone he meets to learn more, do more, and become more. His positive and “can do” attitude have impacted the lives of many across the globe.

On This Episode:

Jose shares about being born with spinal muscular atrophy.
Unlock the power of positivity.
Learn the importance of awareness.
Jose shares why you should “aggressively listen.”
Get keys to becoming an indispensable leader.

Key Takeaways:

Control what you consume.
Aggressively listen to other people.
Don’t be afraid to ask, but be prepared.

Tweetable Quotes:

“I’m not in it for the income I’m in it for the outcome.”
“I have a zero tolerance for negativity.”
“Nothing is good or bad, it’s how you make it.”
“It takes 17 positive affirmations to undo one negative statement.”
“Every time you don’t show up in life you’re letting someone down.”

Jose Flores:

006: Tim Hughes | How to Build Trust Before you Meet

Greg Rice — Wed, 24 Jun 2020 00:00:00 -0700

Tim Hughes is universally recognised as the world leading pioneer and exponents of Social Selling and he is currently ranked Number 1 by Onalytica as the most influential social selling person in the world. He is also Co-Founder and CEO of DLA Ignite and co-author of the bestselling books “Social Selling - Techniques to Influence Buyers and Changemakers” and “Smarketing - How To Achieve Competitive Advantage through blended Sales and Marketing”. Both published by Kogan Page.

On This Episode:

Tim Hughes shares how we can build trust during time periods where we can’t even see our audience face to face.
Hear how Tim and his team had to adapt to the SAAS disruptors back in 2015.
Learn how social media has transformed selling.
Greg and Tim explain the importance of injecting your personality into your selling.

Key Takeaways:

It’s not just about your network, it’s about your network’s network.
Social media is NOT a long game.
Don’t set aside your personality when you network.

Tweetable Quotes:

“Your customers are coming into meetings knowing more than your sales people do.”
“97% of people are not buying your product right now. You need to find the 3% percent that are.”

Tim Hughes:

Company Website: DLAIgnite.com
Linkedin: https://www.linkedin.com/in/timothyhughessocialselling/
Twitter: https://twitter.com/Timothy_Hughes
You Tube: http://www.youtube.com/c/TimothyHughes1
Facebook:
https://www.facebook.com/TimHughesSocialSelling/
Instagram: Tim Hughes (@tim_hughes1) • Instagram photos and videos

005: Travis Chappell | Becoming a World-Class Networker

Greg Rice — Mon, 22 Jun 2020 00:00:00 -0700

On This Episode:

Travis talks about the importance of aligning your work ethic with your desire.
Hear how Travis shifted from door-to-door sales to the world of podcasting.
Travis shares how he got so many incredible guests on his podcast.
Learn how to build real connections.
Discover why you need to build a platform.

Key Takeaways:

Dig your well before you’re thirsty.
Find ways to add value to those you want to connect with.
Connect with people who are living the life you want.

Travis Chappell:

travischappell.com

004: Sticks & Stones...Damn Right They Hurt!

Greg Rice — Fri, 19 Jun 2020 00:00:00 -0700

On This Episode:

Greg shares the power of words, and a childhood experienced that changed how he viewed them forever.
Learn the science of positive vs negative words and the impact they have on your brain.
Discover the importance of tone.
Greg explains how to value a person, even when giving correction.

Tweetable Quotes:

"Words, when said and articulated in the right way, can change someone’s mind. You have the power to bring someone from the slumps of life and make a successful person out of them or destroys someone’s happiness using only your words." – Mohammed Qahtani
"Remember, we all crave appreciation and recognition, and will do almost anything to get it," he said. "But nobody wants insincerity. Nobody wants flattery." – Dale Carnegie

002: Dr. Funke Abimbola - How to Level The Playing Field for Minorities

Greg Rice — Wed, 17 Jun 2020 00:30:00 -0700

Funke Abimbola is a multi-award winning lawyer, business leader, public speaker, TV contributor, diversity leader, patron and board member.

On This Episode:

Dr. Funke talks about the shock of experiencing discrimination in the business world.
Learn about the unseen bias that controls how many of us operate.
Dr. Funke shares some ways that bias can be limited within hiring fields.
Learn the importance of having conversations with those who are different.
Discover what forums to process the anger and strong emotions regarding discrimination.

Key Takeaways:

Anonymize resumes.
Create a diverse panel for the hiring team.
Have authentic conversations with diverse groups of people.

001: Tommy Swanhaus | Making Others See The Vision That Only You Can See

Greg Rice — Wed, 17 Jun 2020 00:00:00 -0700

Tommy Swanhaus is a leader in multi-platform marketing, branding, sales, and media production. An entrepreneur that applies his talents in intrapreneural ways to a company environment and culture. Specializes in producing media and writing content that connects with the consumer to get them to engage, act and purchase. Understands how to implement direct response advertising on a micro and macro scale. Also has worked on branding and marketing campaigns for Fortune 500 Clients. Able to work across and within teams for digital marketing, social media campaigns, to media buying. Expertise in creating content that reaches and engages consumers on the internet, television, and all social media platforms. Skilled in writing TV Spots, producing commercials, writing Online Content for Clients, and social media. Active in TV & Radio Cameos. Tommy Swanhaus is also a Google AdWords certified online advertising professional, along with being certified in Google Advanced Analytics.

Tommy Swanhaus quickly turned his mobile marketing company, Tommy Swanhaus Co., into one of the nations' "50 LEADING COMPANIES OF 2018" and the “TOP 10 SMARTEST COMPANIES OF 2019.” His company has also been shortlisted for the "TOP 10 MOST TRUSTWORTHY COMPANIES OF 2019," “50 INNOVATIVE COMPANIES TO WATCH 2019;” and Tommy Swanhaus has been shortlisted for the "30 BEST LEADERS TO WATCH IN 2019” and “MOST DISTINGUISHED BUSINESS LEADERS IN 2019.”

Swanhaus graduated from Duke University where he studied Public Policy with a concentration in Mass Media.

On This Episode:

Tommy explains the goal of his book, and the process of creating an audiobook during quarantine.
Hear how Tommy sold his show to TLC.
Listen to the incredible story of how Tommy created a pre-Netflix streaming service.
Discover how to get others to buy into your vision.
Hear how Tommy became a regular speaker at the United Nations.

Key Takeaways:

You have to adapt what you are saying to the person you are communicating to.
Don’t be afraid to reach out to people who are on another level.
Empower your employees, even that means they grow past you.

Tweetable Quotes:

“Who you are is how the company is perceived.” – Tommy Swanhaus

000: The Art of Communication Preview

Greg Rice — Wed, 10 Jun 2020 23:30:00 -0700

Welcome to the Art of Communication, where entrepreneurs learn to grow their business more effectively through mastering their ability to connect to others. Whether you're looking to increase revenue, widen your network, or just getting others to buy into your vision, we'll help you dramatically transform your business and life by communicating more effectively, improving your leadership skills, and reinvesting time back into your family.

You're only one good conversation away from transforming your business and your life. So let's start the conversation with your host, Greg Rice.