<![CDATA[The Cone of Shame Veterinary Podcast]]>5ef69120-3a3d-5af6-8cb0-798988f0501bThu, 09 Apr 2026 04:01:06 +0000Captivate.fmDr. Andy Roarkhttps://artwork.captivate.fm/0a04bf2e-d920-4686-9e40-c13d07c8920b/3832093-1731682037.jpgThe Cone of Shame Veterinary PodcastDr. Andy RoarkDr. Andy RoarkThe Cone of Shame Podcast is the podcast all about life in Veterinary Medicine. Dr Andy Roark covers medical related topics with help from experts in the veterinary industry.http://DrAndyRoark.comfalseepisodichttps://feeds.captivate.fm/the-cone-of-shame/nopodcast389 - Independent Practice Owners Strike Back!389 - Independent Practice Owners Strike Back!Dr. Peter Weinstein, veterinarian and independent ownership advocate, joins Dr. Andy Roark to explore why more veterinarians are choosing to own their practices and step away from corporate structures. They break down the resurgence of independent veterinary practice ownership, including the financial realities, student debt concerns, and the desire for autonomy and purpose driving this shift. If you’ve ever wondered whether owning a veterinary practice is still possible or worth it, this episode will challenge your assumptions. Gang, let’s get into this episode.

Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It.

Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Peter Weinstein, veterinarian and independent ownership advocate, joins Dr. Andy Roark to explore why more veterinarians are choosing to own their practices and step away from corporate structures. They break down the resurgence of independent veterinary practice ownership, including the financial realities, student debt concerns, and the desire for autonomy and purpose driving this shift. If you’ve ever wondered whether owning a veterinary practice is still possible or worth it, this episode will challenge your assumptions. Gang, let’s get into this episode.

Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It.

Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>6d4b36ca-253d-4fa1-b650-54eb1cb59c5aThu, 09 Apr 2026 00:01:00 -040030:58falsefull388 - We Can't All Be "High Quality Medicine"388 - We Can't All Be "High Quality Medicine"Dr. Jules Benson, DVM, founder of Tapetum Lucidum Consulting and a data strategist, joins Dr. Andy Roark to tackle a frustrating truth in the access to care conversation, lots of well-meaning advice for vets is not practical in real clinics with limited time, fixed protocols, and real-world overhead. They dig into the “iron triangle” of cost, quality, and access (the good, fast, cheap problem), and why defining “quality” often gets tangled up with “most advanced care.” Along the way, they talk about client trust as a process issue, how most practice websites fail to differentiate who they are for, and why strategy means saying no, including being clear about what a clinic will not do. They explore stratified care models like nonprofit care, mobile practice, focused care centers, and urgent care, and the idea of a community of care that hands clients off appropriately. Gang, let’s get into this episode. Keywords: veterinary access to care, veterinary client communication, veterinary practice strategy, cost quality access Dr. Jules Benson is the Principal at Tapetum Lucidum Consulting and the 2025 Chair at the Veterinary Innovation Council (VIC). With over two decades as a practitioner, industry executive, strategist, and data and technology leader, his focus lies in identifying and applying innovation that can improve the lives of pets, pet families, and veterinary healthcare teams.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Jules Benson, DVM, founder of Tapetum Lucidum Consulting and a data strategist, joins Dr. Andy Roark to tackle a frustrating truth in the access to care conversation, lots of well-meaning advice for vets is not practical in real clinics with limited time, fixed protocols, and real-world overhead. They dig into the “iron triangle” of cost, quality, and access (the good, fast, cheap problem), and why defining “quality” often gets tangled up with “most advanced care.” Along the way, they talk about client trust as a process issue, how most practice websites fail to differentiate who they are for, and why strategy means saying no, including being clear about what a clinic will not do. They explore stratified care models like nonprofit care, mobile practice, focused care centers, and urgent care, and the idea of a community of care that hands clients off appropriately. Gang, let’s get into this episode. Keywords: veterinary access to care, veterinary client communication, veterinary practice strategy, cost quality access Dr. Jules Benson is the Principal at Tapetum Lucidum Consulting and the 2025 Chair at the Veterinary Innovation Council (VIC). With over two decades as a practitioner, industry executive, strategist, and data and technology leader, his focus lies in identifying and applying innovation that can improve the lives of pets, pet families, and veterinary healthcare teams.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>7fb06aa3-b5d9-4675-a254-2e76e9258f95Thu, 02 Apr 2026 00:01:00 -040027:56falsefull387 - Are We Morally Breaking Our Technicians?387 - Are We Morally Breaking Our Technicians?Dr. Nathan Peterson, DVM, DACVECC, takes us straight into one of the most uncomfortable questions in veterinary medicine: are we sometimes prolonging suffering, and what does that do to our teams? In this episode, Dr. Andy Roark and Dr. Peterson unpack medical futility, moral distress, and veterinary burnout in a way that feels both honest and actionable. They explore what happens when technicians feel stuck providing care that conflicts with their values, and why that tension matters more than we think. You’ll hear practical ideas like creating psychological safety, building a “pause button” for team concerns, and even introducing ethical rounds to navigate tough cases together. If you’ve ever wrestled with end-of-life decisions, team conflict, or the emotional weight of patient care, this conversation will leave you thinking differently and leading better. Gang, let’s get into this episode!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Nathan Peterson, DVM, DACVECC, takes us straight into one of the most uncomfortable questions in veterinary medicine: are we sometimes prolonging suffering, and what does that do to our teams? In this episode, Dr. Andy Roark and Dr. Peterson unpack medical futility, moral distress, and veterinary burnout in a way that feels both honest and actionable. They explore what happens when technicians feel stuck providing care that conflicts with their values, and why that tension matters more than we think. You’ll hear practical ideas like creating psychological safety, building a “pause button” for team concerns, and even introducing ethical rounds to navigate tough cases together. If you’ve ever wrestled with end-of-life decisions, team conflict, or the emotional weight of patient care, this conversation will leave you thinking differently and leading better. Gang, let’s get into this episode!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>ac2d2975-4547-420d-983e-96be0ec594e4Thu, 26 Mar 2026 00:01:00 -040027:14falsefull386 - HDYTT: Quick Sedation in Dogs and Cats386 - HDYTT: Quick Sedation in Dogs and CatsTasha McNerney, CVT, VTS (Anesthesia & Analgesia), tackles one of the most common clinical dilemmas, how do you safely sedate dogs and cats for quick procedures without committing them to a full day of anesthesia or risking complications. If you have ever hesitated before radiographs, wound repair, or diagnostics because you wanted fear-free handling but also needed efficiency, this episode delivers practical answers. Tasha walks through reversible sedation protocols, multimodal analgesia, and how to combine opioids, dexmedetomidine, and local blocks to maximize comfort while protecting the airway. She also shares feline sedation strategies, when to add ketamine, and how local anesthesia can do the heavy lifting for painful procedures. You will walk away with confidence, safer sedation choices, and tools to deliver high-quality care even in spectrum-of-care situations. Gang, let’s get into this episode!

Veterinary Anesthesia Nerds: https://www.veterinaryanesthesianerds.com/


Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Tasha McNerney, CVT, VTS (Anesthesia & Analgesia), tackles one of the most common clinical dilemmas, how do you safely sedate dogs and cats for quick procedures without committing them to a full day of anesthesia or risking complications. If you have ever hesitated before radiographs, wound repair, or diagnostics because you wanted fear-free handling but also needed efficiency, this episode delivers practical answers. Tasha walks through reversible sedation protocols, multimodal analgesia, and how to combine opioids, dexmedetomidine, and local blocks to maximize comfort while protecting the airway. She also shares feline sedation strategies, when to add ketamine, and how local anesthesia can do the heavy lifting for painful procedures. You will walk away with confidence, safer sedation choices, and tools to deliver high-quality care even in spectrum-of-care situations. Gang, let’s get into this episode!

Veterinary Anesthesia Nerds: https://www.veterinaryanesthesianerds.com/


Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>968f9ff2-d3b7-481f-b8f5-d6bbf55a9565Thu, 19 Mar 2026 00:01:00 -040031:53falsefull385 - My Clinic's Visits Are Dropping...But We're Still Swamped (Uncharted Cross-Over)385 - My Clinic's Visits Are Dropping...But We're Still Swamped (Uncharted Cross-Over)Maria Pirita, CVPM, joins Dr. Andy Roark to tackle a frustrating reality many veterinary leaders are facing right now, your clinic feels slammed every day, yet the appointment book is quietly shrinking. In this Uncharted crossover episode, Maria and Andy unpack why declining veterinary visits can hide behind busy schedules filled with same day appointments, and why that pattern can create serious problems for clinic planning, revenue stability, and patient care. They explore practical leadership strategies for veterinary practice managers, including how to identify leading and lagging metrics, avoid “rollercoaster marketing,” reactivate existing clients, and build real team buy in when the staff does not see the problem yet. If your team thinks an empty morning schedule means an easy day, but you know something deeper is happening, this conversation will help you reset your mindset and take action before small trends become big problems. Gang, let’s get into this episode!

ABOUT OUR GUEST

Maria Pirita is a Certified Veterinary Practice Manager, Elite Fear Free Certified Veterinary Professional and former hospital administrator. In her work with Uncharted Veterinary Conference and beyond, Maria has presented to veterinarians and teams across the US and Canada on topics including veterinary marketing, feedback, team building, and positive work culture. With over 10 years of experience in veterinary medicine and over 20 years in leadership, she's passionate helping leaders develop their skills. Maria loves any activity that involves creativity or learning something new. This leads to an abundance of hobbies including crafting, traveling, cooking and gardening.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Maria Pirita, CVPM, joins Dr. Andy Roark to tackle a frustrating reality many veterinary leaders are facing right now, your clinic feels slammed every day, yet the appointment book is quietly shrinking. In this Uncharted crossover episode, Maria and Andy unpack why declining veterinary visits can hide behind busy schedules filled with same day appointments, and why that pattern can create serious problems for clinic planning, revenue stability, and patient care. They explore practical leadership strategies for veterinary practice managers, including how to identify leading and lagging metrics, avoid “rollercoaster marketing,” reactivate existing clients, and build real team buy in when the staff does not see the problem yet. If your team thinks an empty morning schedule means an easy day, but you know something deeper is happening, this conversation will help you reset your mindset and take action before small trends become big problems. Gang, let’s get into this episode!

ABOUT OUR GUEST

Maria Pirita is a Certified Veterinary Practice Manager, Elite Fear Free Certified Veterinary Professional and former hospital administrator. In her work with Uncharted Veterinary Conference and beyond, Maria has presented to veterinarians and teams across the US and Canada on topics including veterinary marketing, feedback, team building, and positive work culture. With over 10 years of experience in veterinary medicine and over 20 years in leadership, she's passionate helping leaders develop their skills. Maria loves any activity that involves creativity or learning something new. This leads to an abundance of hobbies including crafting, traveling, cooking and gardening.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>11ac787f-0f6e-4fa2-85ea-645dd297568cThu, 12 Mar 2026 00:01:00 -040043:54falsefull384 - The Enshittification of Vet Medicine384 - The Enshittification of Vet MedicineDr. Peter Weinstein, DVM, is asking a question many veterinary professionals feel but rarely say out loud, is veterinary medicine slowly losing its soul? In this thought-provoking conversation, he breaks down the concept of the “enshittification cycle,” and how corporate pressures, rising costs, and unrealistic client expectations can pull focus away from patients, teams, and community. More importantly, he offers hope. From strengthening veterinary team utilization to improving veterinary client communication and exploring new practice models, Dr. Weinstein shares practical ways clinics can restore trust, affordability, and purpose. This episode will leave you thinking differently about leadership, affordability, and what it takes to protect the future of independent veterinary practice while still delivering excellent care. Gang, let’s get into this episode!

Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr

Dr. Andy Roark Newsletter

Dr. Know-It-All Card Game

Dr. Andy Roark Charming the Angry Client Team Training Course

Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It.


Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Peter Weinstein, DVM, is asking a question many veterinary professionals feel but rarely say out loud, is veterinary medicine slowly losing its soul? In this thought-provoking conversation, he breaks down the concept of the “enshittification cycle,” and how corporate pressures, rising costs, and unrealistic client expectations can pull focus away from patients, teams, and community. More importantly, he offers hope. From strengthening veterinary team utilization to improving veterinary client communication and exploring new practice models, Dr. Weinstein shares practical ways clinics can restore trust, affordability, and purpose. This episode will leave you thinking differently about leadership, affordability, and what it takes to protect the future of independent veterinary practice while still delivering excellent care. Gang, let’s get into this episode!

Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr

Dr. Andy Roark Newsletter

Dr. Know-It-All Card Game

Dr. Andy Roark Charming the Angry Client Team Training Course

Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It.


Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/152777363/384-the-enshittification-of-vet-medicine/Fri, 06 Mar 2026 16:36:00 -040034:24falsefull383 - Why Veterinary Client Trust Feels Different in 2026383 - Why Veterinary Client Trust Feels Different in 2026Dr. Jules Benson, BVSc, MRCVS, founder of Tapetum Lucidum Consulting, tackles one of the biggest questions facing veterinary medicine right now, why trust in veterinarians feels more fragile than ever. Fresh off a conference, he and Dr. Andy Roark explore how corporate growth, changing client perceptions, and rising costs are reshaping veterinary client trust and the perceived value of care. They dig into relationship-centered care, the importance of authentic practice values, and how evidence-based veterinary medicine, including spectrum of care and real-world outcome data, can help teams communicate options clearly and confidently. You will walk away with a deeper understanding of how trust is built in the exam room, why transparency and authenticity matter more than ever, and how leveraging evidence can strengthen both client relationships and long-term veterinary sustainability. Gang, let’s get into this episode!

https://illuminate.vet/


Jules Benson on LinkedIn


Dr. Andy Roark Newsletter


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Jules Benson is the Principal at Tapetum Lucidum Consulting and the 2025 Chair at the Veterinary Innovation Council (VIC). With over two decades as a practitioner, industry executive, strategist, and data and technology leader, his focus lies in identifying and applying innovation that can improve the lives of pets, pet families, and veterinary healthcare teams.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Jules Benson, BVSc, MRCVS, founder of Tapetum Lucidum Consulting, tackles one of the biggest questions facing veterinary medicine right now, why trust in veterinarians feels more fragile than ever. Fresh off a conference, he and Dr. Andy Roark explore how corporate growth, changing client perceptions, and rising costs are reshaping veterinary client trust and the perceived value of care. They dig into relationship-centered care, the importance of authentic practice values, and how evidence-based veterinary medicine, including spectrum of care and real-world outcome data, can help teams communicate options clearly and confidently. You will walk away with a deeper understanding of how trust is built in the exam room, why transparency and authenticity matter more than ever, and how leveraging evidence can strengthen both client relationships and long-term veterinary sustainability. Gang, let’s get into this episode!

https://illuminate.vet/


Jules Benson on LinkedIn


Dr. Andy Roark Newsletter


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Jules Benson is the Principal at Tapetum Lucidum Consulting and the 2025 Chair at the Veterinary Innovation Council (VIC). With over two decades as a practitioner, industry executive, strategist, and data and technology leader, his focus lies in identifying and applying innovation that can improve the lives of pets, pet families, and veterinary healthcare teams.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/152632385/383-why-veterinary-client-trust-feels-different-in-2026/Thu, 05 Mar 2026 00:01:00 -040027:17falsefull382 - Tucker, Dutch, and Private Equity382 - Tucker, Dutch, and Private EquityDr. Emily King, DVM, founder of All Star Veterinary Clinic and veterinary social media educator, joins Dr. Andy Roark to tackle a growing tension in veterinary medicine, the public narrative that vets, corporate groups, and private equity are driving up costs while telemedicine companies promise cheaper alternatives. After a high-profile interview featuring Dutch telehealth’s CEO stirred controversy, Dr. King shares what really happens inside veterinary clinics, how social media can build trust with pet owners before they ever walk through the door, and why transparency matters more than ever. They dig into veterinary telemedicine, private equity in veterinary medicine, and the myth that rising prices equal rising profits, while exploring how veterinarians balance affordability with advocacy for pets and fair wages for their teams. This episode will leave you thinking differently about trust, value, and your voice in the profession. Gang, let’s get into this episode!

Dr. Emily King on Instagram: https://www.instagram.com/dremilyking/


All Star Veterinary Clinic: https://www.all-starvet.com/about-us/team/dr-emily-king


Dr. Emily King on LinkedIn: https://www.linkedin.com/in/dr-emily-king-06678337a/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Emily King, founder of All-Star Veterinary Clinic, is a proud graduate of the University of Tennessee. A Carmel native and Carmel High School alumna, she’s passionate about giving back to the community that shaped her by providing top-tier veterinary care close to home. Beyond the clinic, Dr. King connects with pet lovers across Instagram and TikTok through fun, educational content—including current events, family-friendly skits, and interactive veterinary cases. Her mission goes beyond pet care: she’s dedicated to empowering fellow veterinary professionals to reach their full potential.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Emily King, DVM, founder of All Star Veterinary Clinic and veterinary social media educator, joins Dr. Andy Roark to tackle a growing tension in veterinary medicine, the public narrative that vets, corporate groups, and private equity are driving up costs while telemedicine companies promise cheaper alternatives. After a high-profile interview featuring Dutch telehealth’s CEO stirred controversy, Dr. King shares what really happens inside veterinary clinics, how social media can build trust with pet owners before they ever walk through the door, and why transparency matters more than ever. They dig into veterinary telemedicine, private equity in veterinary medicine, and the myth that rising prices equal rising profits, while exploring how veterinarians balance affordability with advocacy for pets and fair wages for their teams. This episode will leave you thinking differently about trust, value, and your voice in the profession. Gang, let’s get into this episode!

Dr. Emily King on Instagram: https://www.instagram.com/dremilyking/


All Star Veterinary Clinic: https://www.all-starvet.com/about-us/team/dr-emily-king


Dr. Emily King on LinkedIn: https://www.linkedin.com/in/dr-emily-king-06678337a/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Emily King, founder of All-Star Veterinary Clinic, is a proud graduate of the University of Tennessee. A Carmel native and Carmel High School alumna, she’s passionate about giving back to the community that shaped her by providing top-tier veterinary care close to home. Beyond the clinic, Dr. King connects with pet lovers across Instagram and TikTok through fun, educational content—including current events, family-friendly skits, and interactive veterinary cases. Her mission goes beyond pet care: she’s dedicated to empowering fellow veterinary professionals to reach their full potential.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/152238219/382-tucker-dutch-and-private-equity/Thu, 26 Feb 2026 00:01:00 -040030:02falsefull381 - New Mother, Same Tech? How to Support Pregnancy and Parental Leave381 - New Mother, Same Tech? How to Support Pregnancy and Parental LeaveDr. Emily Singler, VMD, jumps right in with a question every practice owner should be asking, are we truly supporting our people through pregnancy and parental leave, or just hoping it works out? In this episode, she and Dr. Andy Roark unpack how smart veterinary parental leave planning, thoughtful postpartum support, and clear communication help protect team morale, reduce resentment, and keep great people in veterinary medicine long term. You will walk away with practical ideas for accommodations, keeping in touch during leave, and making the return to work feel supportive for both new parents and the rest of the veterinary team. This conversation is really about building a healthier veterinary team culture where everyone feels valued, supported, and excited to stay in the profession. Gang, let’s get into this episode!

https://www.emilysinglervmd.com


https://www.instagram.com/emilysinglervmd


Pregnancy & Postpartum Considerations for Veterinary Teams on Amazon


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Emily Singler is a 2001 graduate of Penn State University and a 2005 graduate of University of Pennsylvania School of Veterinary Medicine. Her career in veterinary medicine has included experience in shelter medicine, private practice, mobile practice, relief work, mentoring veterinary students, and veterinary writing. She is a mom of four kids and 1 dog. Dr. Singler is the author of Pregnancy and Postpartum Considerations for the Veterinary Team, published by CRC Press in 2023. Her book was written to provide information and insight for veterinary professionals as they navigate their transition into working parenthood and as a resource to guide veterinary leaders who support expectant and working parents. She is also Certified as a RETAIN Parental Leave Coach through the Center for Parental Leave Leadership. She uses the expertise gained from this certification to advocate for the needs of veterinary professionals who are expectant or working parents and to educate veterinary leaders on ways to better support parents in the workplace.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Emily Singler, VMD, jumps right in with a question every practice owner should be asking, are we truly supporting our people through pregnancy and parental leave, or just hoping it works out? In this episode, she and Dr. Andy Roark unpack how smart veterinary parental leave planning, thoughtful postpartum support, and clear communication help protect team morale, reduce resentment, and keep great people in veterinary medicine long term. You will walk away with practical ideas for accommodations, keeping in touch during leave, and making the return to work feel supportive for both new parents and the rest of the veterinary team. This conversation is really about building a healthier veterinary team culture where everyone feels valued, supported, and excited to stay in the profession. Gang, let’s get into this episode!

https://www.emilysinglervmd.com


https://www.instagram.com/emilysinglervmd


Pregnancy & Postpartum Considerations for Veterinary Teams on Amazon


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Emily Singler is a 2001 graduate of Penn State University and a 2005 graduate of University of Pennsylvania School of Veterinary Medicine. Her career in veterinary medicine has included experience in shelter medicine, private practice, mobile practice, relief work, mentoring veterinary students, and veterinary writing. She is a mom of four kids and 1 dog. Dr. Singler is the author of Pregnancy and Postpartum Considerations for the Veterinary Team, published by CRC Press in 2023. Her book was written to provide information and insight for veterinary professionals as they navigate their transition into working parenthood and as a resource to guide veterinary leaders who support expectant and working parents. She is also Certified as a RETAIN Parental Leave Coach through the Center for Parental Leave Leadership. She uses the expertise gained from this certification to advocate for the needs of veterinary professionals who are expectant or working parents and to educate veterinary leaders on ways to better support parents in the workplace.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>fea86a4e-e1a1-4771-935e-b977830caff1Thu, 19 Feb 2026 00:01:00 -040037:24falsefull380 - Is AI Making Vet Clinic Websites Obsolete?380 - Is AI Making Vet Clinic Websites Obsolete?Bill Schroeder, owner of InTouch Practice Communications, jumps in to tackle a big question every clinic owner is starting to feel: if pet owners are asking AI instead of visiting websites, are veterinary clinic websites becoming obsolete? Dr. Andy Roark and Bill unpack how AI search and conversational search are changing veterinary website marketing, why strong veterinary SEO and original content still matter, and how clinics can position themselves so AI tools actually send clients their way. If you’ve been wondering whether your website is still pulling its weight, this episode gives practical reassurance and direction for the road ahead. Gang, let’s get into this episode!

LINKS

InTouch Practice Solutions: https://intouchvet.com/unchartedai/

Dr. Know-It-All Card Game

Dr. Andy Roark Charming the Angry Client Team Training Course

Dr. Andy Roark Swag: drandyroark.com/shop

All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST

Bill Schroeder is an entrepreneur, international speaker, veterinary thought leader, and digital marketing enthusiast who has, for the past 28 years, leveraged his love of people and pets to help veterinary practices grow and thrive. He has say on the Board of Directors for VetPartners, teaches within the MBA program at Purdue University, and can be found teaching from many of the veterinary conference stages around the world.

Bill owns InTouch Practice Communications (www.InTouchVet.com), a full-service digital marketing agency built specifically for the veterinary community. His firm and more than 8,000 client success stories are the basis for his totally non-commercial talks. This unique view into the techniques and principles that are actually making the most impact drive his classes to be extremely relevant and empowering as the content is drawn from actual experience. It’s the stuff that works. Bill will teach you how to implement these things in your practice.

As a former United States Marine, he is a forever patriot and eagerly supports many

veteran’s causes. Bill lives in the Chicago suburbs with his wife Katie, daughters Madison and Lilly, and their very jealous schnauzer, Olive.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Bill Schroeder, owner of InTouch Practice Communications, jumps in to tackle a big question every clinic owner is starting to feel: if pet owners are asking AI instead of visiting websites, are veterinary clinic websites becoming obsolete? Dr. Andy Roark and Bill unpack how AI search and conversational search are changing veterinary website marketing, why strong veterinary SEO and original content still matter, and how clinics can position themselves so AI tools actually send clients their way. If you’ve been wondering whether your website is still pulling its weight, this episode gives practical reassurance and direction for the road ahead. Gang, let’s get into this episode!

LINKS

InTouch Practice Solutions: https://intouchvet.com/unchartedai/

Dr. Know-It-All Card Game

Dr. Andy Roark Charming the Angry Client Team Training Course

Dr. Andy Roark Swag: drandyroark.com/shop

All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST

Bill Schroeder is an entrepreneur, international speaker, veterinary thought leader, and digital marketing enthusiast who has, for the past 28 years, leveraged his love of people and pets to help veterinary practices grow and thrive. He has say on the Board of Directors for VetPartners, teaches within the MBA program at Purdue University, and can be found teaching from many of the veterinary conference stages around the world.

Bill owns InTouch Practice Communications (www.InTouchVet.com), a full-service digital marketing agency built specifically for the veterinary community. His firm and more than 8,000 client success stories are the basis for his totally non-commercial talks. This unique view into the techniques and principles that are actually making the most impact drive his classes to be extremely relevant and empowering as the content is drawn from actual experience. It’s the stuff that works. Bill will teach you how to implement these things in your practice.

As a former United States Marine, he is a forever patriot and eagerly supports many

veteran’s causes. Bill lives in the Chicago suburbs with his wife Katie, daughters Madison and Lilly, and their very jealous schnauzer, Olive.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/151974302/380-is-ai-making-vet-clinic-websites-obsolete/Thu, 12 Feb 2026 00:01:00 -040034:24falsefull379 - Access to Vet Care379 - Access to Vet CareSimon F. Haeder, PhD is an associate professor of public health at The Ohio State University, and jumps in with a question every clinic feels right now, how easy is it really for pet owners to get veterinary care? Using a massive secret shopper study, Simon shares what thousands of calls to clinics reveal about preventive care appointments, rural versus urban access, and what wait times actually look like across the country. Dr. Andy Roark and Dr. Simon Haeder unpack what this means for practices, pet families, and the bigger picture of veterinary access to care, plus they explore how clinics are responding to rising vaccine hesitancy in pets. You will walk away thinking differently about supply, demand, client expectations, and where our profession might need to head next. If you like practical conversations that zoom out and help you see the whole field a little clearer, this one is pure brain food. Gang, let’s get into this episode!

LINKS

Simon Haeder on LinkedIn: https://www.linkedin.com/in/simon-haeder-4526bb10/


The Ohio State University Faculty Page: https://cph.osu.edu/people/haeder1


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark



ABOUT OUR GUEST

Simon F. Haeder an Associate Professor in the Division of Health Services Management and Policy in the College of Public Health at The Ohio State University. His research focuses on access to health and health-protective services for both humans and pets with a focus on administrative burden, provider networks, vaccinations, and school-based health services as well as the regulatory process. He is the recipient of the David Kline Jones Distinguished Scholar Award and has served as a fellow in the Robert Wood Johnson Foundation’s Interdisciplinary Research Leaders Program.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Simon F. Haeder, PhD is an associate professor of public health at The Ohio State University, and jumps in with a question every clinic feels right now, how easy is it really for pet owners to get veterinary care? Using a massive secret shopper study, Simon shares what thousands of calls to clinics reveal about preventive care appointments, rural versus urban access, and what wait times actually look like across the country. Dr. Andy Roark and Dr. Simon Haeder unpack what this means for practices, pet families, and the bigger picture of veterinary access to care, plus they explore how clinics are responding to rising vaccine hesitancy in pets. You will walk away thinking differently about supply, demand, client expectations, and where our profession might need to head next. If you like practical conversations that zoom out and help you see the whole field a little clearer, this one is pure brain food. Gang, let’s get into this episode!

LINKS

Simon Haeder on LinkedIn: https://www.linkedin.com/in/simon-haeder-4526bb10/


The Ohio State University Faculty Page: https://cph.osu.edu/people/haeder1


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark



ABOUT OUR GUEST

Simon F. Haeder an Associate Professor in the Division of Health Services Management and Policy in the College of Public Health at The Ohio State University. His research focuses on access to health and health-protective services for both humans and pets with a focus on administrative burden, provider networks, vaccinations, and school-based health services as well as the regulatory process. He is the recipient of the David Kline Jones Distinguished Scholar Award and has served as a fellow in the Robert Wood Johnson Foundation’s Interdisciplinary Research Leaders Program.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/151911649/379-access-to-vet-care/Thu, 05 Feb 2026 00:01:00 -040020:41falsefull378 - Everything Is Gross and They're Doing It Wrong378 - Everything Is Gross and They're Doing It WrongDr. Sarah Boston, DVM, DVSc, DACVS, boarded surgical oncologist, author, podcaster, and stand up comedian, joins Dr. Andy Roark for a candid, funny, and slightly unhinged conversation that started with a text message and turned into a full blown existential check on veterinary medicine. Ever feel like the system is just a little… off? From commission based pay and buried service fees to corporate pressures and the emotional tax of modern practice, Andy and Sarah dig into why so many vets feel icky about how medicine is monetized right now. You will hear honest reflections on compensation models, professional values, burnout, and what happens when productivity becomes the only thing that counts. Expect laughs, deep truth, and that comforting feeling of realizing you are not the only one thinking, “Wait… are we doing this wrong?” Gang, let’s get into this episode!


Dr. Sarah Boston IG: https://www.instagram.com/drsarahboston/?hl=en


Comedicine Podcast: https://www.drsarahboston.com/comedicine-podcast


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Sarah Boston is a veterinary surgical oncologist who is an ACVS board certified small animal surgeon and an ACVS Founding Fellow of both Surgical Oncology and Oral & Maxillofacial Surgery. She practices with VCA Canada in the Toronto area. Up until recently, she has spent most of her career in academia as a tenured faculty member at both the University of Guelph and the University of Florida. Dr Boston is also a best-selling author of the book, Lucky Dog: How Being a Veterinarian Saved my Life and one of the creators of The Cageliner, a satirical online newspaper for veterinary professionals that she is currently woefully neglecting. She is also a stand up comedian and in spring 2023, she graduated from the Humber College Comedy Performance and Writing Program. She is the host of the podcast Comedicine, where she interview healthcare professionals who are also comedians. She is a nerd. She believes that we all need to laugh more.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Sarah Boston, DVM, DVSc, DACVS, boarded surgical oncologist, author, podcaster, and stand up comedian, joins Dr. Andy Roark for a candid, funny, and slightly unhinged conversation that started with a text message and turned into a full blown existential check on veterinary medicine. Ever feel like the system is just a little… off? From commission based pay and buried service fees to corporate pressures and the emotional tax of modern practice, Andy and Sarah dig into why so many vets feel icky about how medicine is monetized right now. You will hear honest reflections on compensation models, professional values, burnout, and what happens when productivity becomes the only thing that counts. Expect laughs, deep truth, and that comforting feeling of realizing you are not the only one thinking, “Wait… are we doing this wrong?” Gang, let’s get into this episode!


Dr. Sarah Boston IG: https://www.instagram.com/drsarahboston/?hl=en


Comedicine Podcast: https://www.drsarahboston.com/comedicine-podcast


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Sarah Boston is a veterinary surgical oncologist who is an ACVS board certified small animal surgeon and an ACVS Founding Fellow of both Surgical Oncology and Oral & Maxillofacial Surgery. She practices with VCA Canada in the Toronto area. Up until recently, she has spent most of her career in academia as a tenured faculty member at both the University of Guelph and the University of Florida. Dr Boston is also a best-selling author of the book, Lucky Dog: How Being a Veterinarian Saved my Life and one of the creators of The Cageliner, a satirical online newspaper for veterinary professionals that she is currently woefully neglecting. She is also a stand up comedian and in spring 2023, she graduated from the Humber College Comedy Performance and Writing Program. She is the host of the podcast Comedicine, where she interview healthcare professionals who are also comedians. She is a nerd. She believes that we all need to laugh more.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/151481910/378-everything-is-gross-and-theyre-doing-it-wrong/Thu, 29 Jan 2026 00:01:00 -040022:19falsefull377 - What's Really Happening When We Use AI Scribes?377 - What's Really Happening When We Use AI Scribes?Dr. Aaron Massecar, PhD, is back, and if you have ever wondered whether AI scribes are actually helping or quietly creating new problems, this episode is for you. Andy and Aaron dig into what the human medical literature really says about AI scribes, beyond the hype and sales pitches. They talk about reduced administrative burden, better medical records, improved client connection, and why burnout prevention may be the biggest win of all. This is a thoughtful, nerdy, big-idea conversation about how AI scribes could reshape veterinary medicine, for better or worse, and what veterinarians should be paying attention to right now. You will walk away feeling more informed, more grounded, and better prepared to use this technology wisely. Gang, let’s get into this episode!

Dr. Aaron Massecar on LinkedIn: https://www.linkedin.com/in/aaron-massecar/


Substack: https://drandyroark.substack.com/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Aaron Mast, PhD, is the Executive Director of the Veterinary Innovation Council. He previously served as Vice President of Education at VEG, Assistant Director of Continuing Education at Colorado State University, and Adjunct Instructor at Texas A&M University. He helped build the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy, and taught philosophy at the college level in Canada for five years. Outside of veterinary medicine, Aaron is an avid endurance cyclist who recently completed a 127-mile gravel race in Iceland and is preparing for a 200-mile gravel race from Moab, Utah to Fruita, Colorado.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Aaron Massecar, PhD, is back, and if you have ever wondered whether AI scribes are actually helping or quietly creating new problems, this episode is for you. Andy and Aaron dig into what the human medical literature really says about AI scribes, beyond the hype and sales pitches. They talk about reduced administrative burden, better medical records, improved client connection, and why burnout prevention may be the biggest win of all. This is a thoughtful, nerdy, big-idea conversation about how AI scribes could reshape veterinary medicine, for better or worse, and what veterinarians should be paying attention to right now. You will walk away feeling more informed, more grounded, and better prepared to use this technology wisely. Gang, let’s get into this episode!

Dr. Aaron Massecar on LinkedIn: https://www.linkedin.com/in/aaron-massecar/


Substack: https://drandyroark.substack.com/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Aaron Mast, PhD, is the Executive Director of the Veterinary Innovation Council. He previously served as Vice President of Education at VEG, Assistant Director of Continuing Education at Colorado State University, and Adjunct Instructor at Texas A&M University. He helped build the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy, and taught philosophy at the college level in Canada for five years. Outside of veterinary medicine, Aaron is an avid endurance cyclist who recently completed a 127-mile gravel race in Iceland and is preparing for a 200-mile gravel race from Moab, Utah to Fruita, Colorado.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/151481906/377-whats-really-happening-when-we-use-ai-scribes/Thu, 22 Jan 2026 00:01:00 -040030:22falsefull376 - Treating Feline Osteoarthritis (HDYTT)376 - Treating Feline Osteoarthritis (HDYTT)Dr. Michael Jaffe, DVM, DACVS, associate professor of small animal surgery at Mississippi State University College of Veterinary Medicine, joins Dr. Andy Roark to tackle a problem hiding in plain sight, feline osteoarthritis. If you have ever thought cats just “slow down with age,” this episode will challenge that assumption fast. Andy gets candid about how often OA is missed in cats compared to dogs, and Michael breaks down why feline arthritis shows up as subtle behavior changes rather than obvious limping. They dig into what to ask cat owners, what to look for on physical exams, and how common arthritis truly is, even in middle-aged cats. Gang, let’s get into this episode!


This episode is brought to you by Hill's Pet Nutrition!


Hill's New Feline Metabolic + Mobility: https://assets.mediafly.com/wl/ccd258


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Dr. Michael Jaffe is an Associate Professor of Small Animal Surgery at Mississippi State University College of Veterinary Medicine. He graduated from the University of Missouri College of Veterinary Medicine. He completed an internship in companion animal medicine and surgery, followed by a small animal surgical residency at Louisiana State University. He earned his Master’s degree and is a diplomate of the American College of Veterinary Surgeons.

Dr. Jaffe practiced in specialty hospitals in Bloomfield Hills, MI; Mesa, AZ; and Glendale, AZ. He joined academia as a founding faculty member at Midwestern University College of Veterinary Medicine. His research focuses on stem cells and exosomes in dogs with cranial cruciate ligament injuries.

]]>Dr. Michael Jaffe, DVM, DACVS, associate professor of small animal surgery at Mississippi State University College of Veterinary Medicine, joins Dr. Andy Roark to tackle a problem hiding in plain sight, feline osteoarthritis. If you have ever thought cats just “slow down with age,” this episode will challenge that assumption fast. Andy gets candid about how often OA is missed in cats compared to dogs, and Michael breaks down why feline arthritis shows up as subtle behavior changes rather than obvious limping. They dig into what to ask cat owners, what to look for on physical exams, and how common arthritis truly is, even in middle-aged cats. Gang, let’s get into this episode!


This episode is brought to you by Hill's Pet Nutrition!


Hill's New Feline Metabolic + Mobility: https://assets.mediafly.com/wl/ccd258


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Dr. Michael Jaffe is an Associate Professor of Small Animal Surgery at Mississippi State University College of Veterinary Medicine. He graduated from the University of Missouri College of Veterinary Medicine. He completed an internship in companion animal medicine and surgery, followed by a small animal surgical residency at Louisiana State University. He earned his Master’s degree and is a diplomate of the American College of Veterinary Surgeons.

Dr. Jaffe practiced in specialty hospitals in Bloomfield Hills, MI; Mesa, AZ; and Glendale, AZ. He joined academia as a founding faculty member at Midwestern University College of Veterinary Medicine. His research focuses on stem cells and exosomes in dogs with cranial cruciate ligament injuries.

]]>https://blubrry.com/3832093/151481903/376-treating-feline-osteoarthritis-hdytt/Mon, 19 Jan 2026 00:01:00 -040023:50falsefull375 - Is It Time to Let Your Relief Vet Go? The Veterinary Recession is Here375 - Is It Time to Let Your Relief Vet Go? The Veterinary Recession is HereMatthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices.

Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians.


From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies.


Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices.

Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians.


From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies.


Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>c2fcc543-d65f-438f-9d2f-5dfb417d3d8fThu, 15 Jan 2026 00:01:00 -040026:51falsefull374 - Training Veterinarians To Do More With Less374 - Training Veterinarians To Do More With LessDr. Sheena Warman and Dr. Kristin Jankowski sit down with Dr. Andy Roark to confront a growing challenge in vet med. We are graduating veterinarians who can recite the gold standard, but many feel unprepared for the realities of practice where finances, time, and access shape what care is possible. If you have ever struggled to balance what the textbook recommends with what your client can actually do, this episode hits home. Andy digs into why Spectrum of Care is changing how vet schools teach clinical reasoning, how students can build confidence without leaning on specialists or high tech solutions, and why golden outcomes matter more than gold standards. Gang, let’s get into this episode!

Spectrum of Care Initiative: AAVMC Spectrum of Care Initiative - AAVMC


Bristol Veterinary School IG: https://www.instagram.com/bristol_veterinary_school/?hl=en


Sheena Warman on LinkedIn: https://www.linkedin.com/in/sheena-warman-36a47a34


Open Door Veterinary Collective: https://opendoorconsults.org


RCVS Knowledge Contextualized Care Resources: https://knowledge.rcvs.org.uk


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Kristin Jankowski, VMD, CCRP, is the Director of Veterinary Services at Open Door Veterinary Collective and an affiliate of the UC Davis One Health Institute. Passionate about veterinary education, she advocates for the Spectrum of Care (SOC) curriculum in institutions across North America, the UK, and Europe, aiming to inspire future veterinarians. From 2020 to 2023, she served as an Assistant Clinical Professor of Small Animal Primary Care at the UC Davis Veterinary Medical Teaching Hospital and was also an Access to Veterinary Care clinician. Additionally, she directed the Knights Landing One Health Clinic during this period. A graduate of the University of Pennsylvania School of Veterinary Medicine in 1994, Dr. Jankowski has primarily dedicated her career to general practice, while also gaining experience in rehabilitation settings and founding One Health Delaware. She holds a certification in canine rehabilitation from the University of Tennessee (2014) and completed Purdue University's Certificate Program for Diversity and Inclusion in Veterinary Medicine (2021). Since 2023, she has actively participated in the AAVMC’s Spectrum of Care Initiative. Her research focuses on developing SOC training for veterinary students and practitioners, enhancing educational experiences and professional readiness. Dr. Jankowski has presented internationally on the importance of SOC training, emphasizing compassionate and contextualized care for all pets and their families.


Sheena is Professor of Veterinary Education and Deputy Head of School at Bristol Veterinary School in the UK. She has extensive clinical and educational experience across a range of primary care, referral and academic settings. Sheena co-leads the AAVMC Spectrum of Care Initiative, and is passionate about ensuring our veterinary students are effectively prepared for their future professional careers.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Sheena Warman and Dr. Kristin Jankowski sit down with Dr. Andy Roark to confront a growing challenge in vet med. We are graduating veterinarians who can recite the gold standard, but many feel unprepared for the realities of practice where finances, time, and access shape what care is possible. If you have ever struggled to balance what the textbook recommends with what your client can actually do, this episode hits home. Andy digs into why Spectrum of Care is changing how vet schools teach clinical reasoning, how students can build confidence without leaning on specialists or high tech solutions, and why golden outcomes matter more than gold standards. Gang, let’s get into this episode!

Spectrum of Care Initiative: AAVMC Spectrum of Care Initiative - AAVMC


Bristol Veterinary School IG: https://www.instagram.com/bristol_veterinary_school/?hl=en


Sheena Warman on LinkedIn: https://www.linkedin.com/in/sheena-warman-36a47a34


Open Door Veterinary Collective: https://opendoorconsults.org


RCVS Knowledge Contextualized Care Resources: https://knowledge.rcvs.org.uk


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Kristin Jankowski, VMD, CCRP, is the Director of Veterinary Services at Open Door Veterinary Collective and an affiliate of the UC Davis One Health Institute. Passionate about veterinary education, she advocates for the Spectrum of Care (SOC) curriculum in institutions across North America, the UK, and Europe, aiming to inspire future veterinarians. From 2020 to 2023, she served as an Assistant Clinical Professor of Small Animal Primary Care at the UC Davis Veterinary Medical Teaching Hospital and was also an Access to Veterinary Care clinician. Additionally, she directed the Knights Landing One Health Clinic during this period. A graduate of the University of Pennsylvania School of Veterinary Medicine in 1994, Dr. Jankowski has primarily dedicated her career to general practice, while also gaining experience in rehabilitation settings and founding One Health Delaware. She holds a certification in canine rehabilitation from the University of Tennessee (2014) and completed Purdue University's Certificate Program for Diversity and Inclusion in Veterinary Medicine (2021). Since 2023, she has actively participated in the AAVMC’s Spectrum of Care Initiative. Her research focuses on developing SOC training for veterinary students and practitioners, enhancing educational experiences and professional readiness. Dr. Jankowski has presented internationally on the importance of SOC training, emphasizing compassionate and contextualized care for all pets and their families.


Sheena is Professor of Veterinary Education and Deputy Head of School at Bristol Veterinary School in the UK. She has extensive clinical and educational experience across a range of primary care, referral and academic settings. Sheena co-leads the AAVMC Spectrum of Care Initiative, and is passionate about ensuring our veterinary students are effectively prepared for their future professional careers.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/150193280/373-training-veterinarians-to-do-more-with-less/Thu, 08 Jan 2026 00:01:00 -040034:28falsefull373 - 2025 Post Mortem & Predicting 2026373 - 2025 Post Mortem & Predicting 2026Ryan Leech, founder and host of The Bird Bath podcast and principal at First 100 Veterinary Growth Consulting, joins Dr. Andy Roark for their annual year end tradition, breaking down the biggest veterinary industry stories of 2025 and what they mean for 2026. Feeling whiplash from corporate consolidation, tightening budgets, AI everywhere, and practices wondering what comes next? You are not alone. Andy and Ryan unpack what they call “the great compression,” from private equity shifts and practice group shutdowns to leadership changes at major players, all while keeping it light, honest, and very real. They also dig into the rapid rise of AI scribes, why they are more than just note takers, and how artificial intelligence could fundamentally change how practices use data without blowing up day to day medicine. You will walk away with clarity, perspective, and a better sense of how to think strategically about the future of veterinary medicine, plus a few laughs along the way. Gang, let’s get into this episode!

LINKS

The Bird Bath: https://www.thebirdbath.io


First 100 Veterinary Growth Consulting: https://www.first100.io


Ryan Leech on TikTok


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Ryan Leech is a growth consultant and speaker who helps veterinary businesses navigate change and capture new opportunities. He hosts The Bird Bath, a weekly podcast exploring pet health trends, industry news, and insights. Previously, Ryan held key roles in business development and partnerships at leading veterinary organizations including Digitail, Galaxy Vets, and Veterinary Integration Solutions.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Ryan Leech, founder and host of The Bird Bath podcast and principal at First 100 Veterinary Growth Consulting, joins Dr. Andy Roark for their annual year end tradition, breaking down the biggest veterinary industry stories of 2025 and what they mean for 2026. Feeling whiplash from corporate consolidation, tightening budgets, AI everywhere, and practices wondering what comes next? You are not alone. Andy and Ryan unpack what they call “the great compression,” from private equity shifts and practice group shutdowns to leadership changes at major players, all while keeping it light, honest, and very real. They also dig into the rapid rise of AI scribes, why they are more than just note takers, and how artificial intelligence could fundamentally change how practices use data without blowing up day to day medicine. You will walk away with clarity, perspective, and a better sense of how to think strategically about the future of veterinary medicine, plus a few laughs along the way. Gang, let’s get into this episode!

LINKS

The Bird Bath: https://www.thebirdbath.io


First 100 Veterinary Growth Consulting: https://www.first100.io


Ryan Leech on TikTok


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Ryan Leech is a growth consultant and speaker who helps veterinary businesses navigate change and capture new opportunities. He hosts The Bird Bath, a weekly podcast exploring pet health trends, industry news, and insights. Previously, Ryan held key roles in business development and partnerships at leading veterinary organizations including Digitail, Galaxy Vets, and Veterinary Integration Solutions.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/150853391/373-2025-post-mortem-predicting-2026/Thu, 01 Jan 2026 00:01:00 -040023:54falsefull372 - Lessons Learned in 2025372 - Lessons Learned in 2025Dr. Andy Roark, DVM, MS tackles one of the trickiest leadership challenges out there, showing up strong when things do not go according to plan. Ever walked out of a meeting or presentation thinking, well that was rough? Kelsey Beth Carpenter joins us as Andy breaks down why those moments matter more than we think, how leaders build credibility through adaptability, and why owning ambiguity is a core leadership skill. This episode dives into executive presence, audience awareness, and the art of engaging people even when the format, timing, or tech falls apart. You will walk away feeling validated if leadership sometimes feels messy, more confident navigating high pressure situations, and equipped with practical ways to connect, influence, and lead with intention. If you care about leadership development, communication skills, and building trust in veterinary medicine, this one is for you. Gang, let’s get into this episode!

Kelsey Beth Carpenter on IG


Dr. Andy Roark on LinkedIn


Uncharted Veterinary Podcast


Uncharted Leadership Academy & Community


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Kelsey Beth Carpenter is a Registered Veterinary Technician with over a decade of experience working in emergency hospitals across California. She currently works as the Social Media Manager for DrAndyRoark.com and a Content Specialist for the Uncharted Veterinary Conference. Some of Kelsey’s passions include the open hospital concept, the power of creativity and humor, the overlap of science and art, and sharing lessons learned from living life with chronic illness. Kelsey is probably most known for two of her favorite hobbies: writing and performing comedic songs about veterinary medicine and acting as a full time stage mom for her Chihuahua mix, Birdie.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Andy Roark, DVM, MS tackles one of the trickiest leadership challenges out there, showing up strong when things do not go according to plan. Ever walked out of a meeting or presentation thinking, well that was rough? Kelsey Beth Carpenter joins us as Andy breaks down why those moments matter more than we think, how leaders build credibility through adaptability, and why owning ambiguity is a core leadership skill. This episode dives into executive presence, audience awareness, and the art of engaging people even when the format, timing, or tech falls apart. You will walk away feeling validated if leadership sometimes feels messy, more confident navigating high pressure situations, and equipped with practical ways to connect, influence, and lead with intention. If you care about leadership development, communication skills, and building trust in veterinary medicine, this one is for you. Gang, let’s get into this episode!

Kelsey Beth Carpenter on IG


Dr. Andy Roark on LinkedIn


Uncharted Veterinary Podcast


Uncharted Leadership Academy & Community


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Kelsey Beth Carpenter is a Registered Veterinary Technician with over a decade of experience working in emergency hospitals across California. She currently works as the Social Media Manager for DrAndyRoark.com and a Content Specialist for the Uncharted Veterinary Conference. Some of Kelsey’s passions include the open hospital concept, the power of creativity and humor, the overlap of science and art, and sharing lessons learned from living life with chronic illness. Kelsey is probably most known for two of her favorite hobbies: writing and performing comedic songs about veterinary medicine and acting as a full time stage mom for her Chihuahua mix, Birdie.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/150839915/372-lessons-learned-in-2025/Thu, 25 Dec 2025 00:01:00 -040043:26falsefull371 - Avoiding Board Complaints with Informed Consent371 - Avoiding Board Complaints with Informed ConsentDr. Beth Venit, Chief Veterinary Officer for the American Association of Veterinary State Boards, joins Andy to dig into one of the most nerve-wracking topics in vet med: avoiding board complaints by mastering informed consent. If you have ever wondered where the real line is between gold standard care and the minimum standard of care, or how to protect yourself when clients decline your recommendations, this episode will make your shoulders drop a little. Gang, let’s get into this episode!

Dr. Beth Venit on LinkedIn: https://www.linkedin.com/in/beth-venit-vmd-mph-dacvpm-7a840ab/


AAVSB Website: https://aavsb.org/


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Beth Venit VMD is a graduate from the University of Pennsylvania's School of Veterinary Medicine, Class of 2007. Throughout the area of Washington, DC, she practiced small animal medicine, both ER and GP, as both a full-time associate and a relief veterinarian for the next 12 years. In that time, she earned her Masters of Public Health from the University of Iowa and became a Diplomate in the American College of Veterinary Preventive Medicine. She then worked at the US Department of State, first as a fellow with the American Association for the Advancement of Science, and then as a full-time project manager focused on training foreign partners on biorisk management and the prevention of bioterrorism. In 2022, she joined the American Association for Veterinary State Boards as their first Chief Veterinary Officer.


In her free time, she enjoys hiking in various parts of the world with her husband (past trips include hiking the Grand Canyon Rim to Rim, the Inca Trail to Machu Picchu, several 14ers in Colorado, and a successful summit of Kilimanjaro), and being lazy on the couch with her pittie mix, Eleanor Woofsevelt and maine coon / tiger mix, The Chairman Meow.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Beth Venit, Chief Veterinary Officer for the American Association of Veterinary State Boards, joins Andy to dig into one of the most nerve-wracking topics in vet med: avoiding board complaints by mastering informed consent. If you have ever wondered where the real line is between gold standard care and the minimum standard of care, or how to protect yourself when clients decline your recommendations, this episode will make your shoulders drop a little. Gang, let’s get into this episode!

Dr. Beth Venit on LinkedIn: https://www.linkedin.com/in/beth-venit-vmd-mph-dacvpm-7a840ab/


AAVSB Website: https://aavsb.org/


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Beth Venit VMD is a graduate from the University of Pennsylvania's School of Veterinary Medicine, Class of 2007. Throughout the area of Washington, DC, she practiced small animal medicine, both ER and GP, as both a full-time associate and a relief veterinarian for the next 12 years. In that time, she earned her Masters of Public Health from the University of Iowa and became a Diplomate in the American College of Veterinary Preventive Medicine. She then worked at the US Department of State, first as a fellow with the American Association for the Advancement of Science, and then as a full-time project manager focused on training foreign partners on biorisk management and the prevention of bioterrorism. In 2022, she joined the American Association for Veterinary State Boards as their first Chief Veterinary Officer.


In her free time, she enjoys hiking in various parts of the world with her husband (past trips include hiking the Grand Canyon Rim to Rim, the Inca Trail to Machu Picchu, several 14ers in Colorado, and a successful summit of Kilimanjaro), and being lazy on the couch with her pittie mix, Eleanor Woofsevelt and maine coon / tiger mix, The Chairman Meow.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/150193273/371-avoiding-board-complaints-with-informed-consent/Thu, 18 Dec 2025 00:01:00 -040024:08falsefull370 - The Rise of the Distributive Model for Veterinary Education370 - The Rise of the Distributive Model for Veterinary EducationDr. Stacy Anderson, Dean at Lincoln Memorial University College of Veterinary Medicine and President of COWBEL, joins Andy to dig into the rise of the distributive model for veterinary education. If you have ever wondered how students can get high quality clinical training without a traditional teaching hospital, or you have questions about capacity, specialty exposure, and whether practices actually enjoy taking students, this episode is for you. They also talk about what makes a rotation site truly great, why hands-on experience matters so much, and how practices can benefit from becoming teaching partners. Gang, let’s get into this episode!

Cowbel: https://cowbel.org/


Stacy Anderson on LinkedIn: https://www.linkedin.com/in/stacy-anderson-885a8637/


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Stacy Anderson is the Executive Dean of the Lincoln Memorial University College of Veterinary Medicine. She graduated with honors from Iowa State University’s College of Veterinary Medicine, then completed two equine and large animal internships, followed by a large animal surgical residency, a Master of Veterinary Science, and later a PhD at the Western College of Veterinary Medicine. Dr. Anderson joined LMU as founding faculty in 2015 and quickly rose through academic leadership roles, becoming Dean in 2020 and later Executive Dean in 2023. She has been a driving force behind LMU’s distributive clinical education model, shaping innovative clinical skills training, leading the development of new academic programs, and playing a key role in launching the new LMU DVM program in Orange Park, Florida. Outside LMU, she has twice served as President of the Consortium on Workplace-based Education and Learning and contributes widely to ACVS and AAEP initiatives. When she is not advancing veterinary education, Dr. Anderson enjoys dressage, serves as a National Examiner for the United States Pony Club, and spends time on her family’s horse farm with her husband, daughter, and many animals.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Stacy Anderson, Dean at Lincoln Memorial University College of Veterinary Medicine and President of COWBEL, joins Andy to dig into the rise of the distributive model for veterinary education. If you have ever wondered how students can get high quality clinical training without a traditional teaching hospital, or you have questions about capacity, specialty exposure, and whether practices actually enjoy taking students, this episode is for you. They also talk about what makes a rotation site truly great, why hands-on experience matters so much, and how practices can benefit from becoming teaching partners. Gang, let’s get into this episode!

Cowbel: https://cowbel.org/


Stacy Anderson on LinkedIn: https://www.linkedin.com/in/stacy-anderson-885a8637/


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Stacy Anderson is the Executive Dean of the Lincoln Memorial University College of Veterinary Medicine. She graduated with honors from Iowa State University’s College of Veterinary Medicine, then completed two equine and large animal internships, followed by a large animal surgical residency, a Master of Veterinary Science, and later a PhD at the Western College of Veterinary Medicine. Dr. Anderson joined LMU as founding faculty in 2015 and quickly rose through academic leadership roles, becoming Dean in 2020 and later Executive Dean in 2023. She has been a driving force behind LMU’s distributive clinical education model, shaping innovative clinical skills training, leading the development of new academic programs, and playing a key role in launching the new LMU DVM program in Orange Park, Florida. Outside LMU, she has twice served as President of the Consortium on Workplace-based Education and Learning and contributes widely to ACVS and AAEP initiatives. When she is not advancing veterinary education, Dr. Anderson enjoys dressage, serves as a National Examiner for the United States Pony Club, and spends time on her family’s horse farm with her husband, daughter, and many animals.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>0bbd7915-aa2d-47f4-bda5-0ac06a4cd492Thu, 11 Dec 2025 00:01:00 -040025:55falsefull369 - Building a Veterinary Career That Truly Fits You369 - Building a Veterinary Career That Truly Fits YouDr. Kara Amstutz, DVM, CVPP, CCRT, CVA, joins Dr. Andy Roark for a one-of-a-kind conversation about balancing a thriving veterinary career with raising a world-famous daughter, musician Chappell Roan. From starting her own practice to becoming boarded in veterinary sports medicine and rehabilitation, Dr. Kara shares how she rebuilt her love for vet med through pain management, teaching, and lifelong learning. Andy and Kara talk about burnout, resilience, and what it’s like when fame suddenly lands in your family’s lap. You’ll hear how her clinic team and clients reacted, how she juggled motherhood and management, and why she believes the best part of her daughter’s fame isn’t the spotlight at all. This is a heartfelt, funny, and inspiring episode about rediscovering joy in veterinary medicine and life. Gang, let’s get into this episode!

Canine Rehabilitation Institute https://www.caninerehabinstitute.com


Momentum Veterinary Sports Medicine & Rehabilitation https://www.momentumvsmr.com


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Kara Amstutz earned her Doctorate in Veterinary Medicine from the University of Missouri in 2000 and founded Hometown Veterinary Hospital in 2002. In 2013, she became a Certified Canine Rehabilitation Therapist, followed by her certification as a Veterinary Pain Practitioner in 2014, and as a Certified Veterinary Acupuncturist in 2019. These credentials enabled her to transition from general veterinary practice to focusin on rehabilitation and pain management. In 2022, she left full-time clinical practice to become the owner, CEO, and lead clinical instructor at the Canine Rehabilitation Institute (CRI), which offers postgraduate certifications in rehabilitation and acupuncture, along with various continuing education opportunities. In 2023, Dr. Amstutz earned Diplomate status of the American College of Veterinary Sports Medicine and Rehabilitation. In 2024, she returned to practice ownership and founded Momentum Veterinary Sports Medicine and Rehabilitation in Springfield, Missouri. Additionally, Dr. Amstutz lectures nationally and internationally on topics related to canine rehabilitation and is the immediate past president of the American Association of Rehabilitation Veterinarians.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Kara Amstutz, DVM, CVPP, CCRT, CVA, joins Dr. Andy Roark for a one-of-a-kind conversation about balancing a thriving veterinary career with raising a world-famous daughter, musician Chappell Roan. From starting her own practice to becoming boarded in veterinary sports medicine and rehabilitation, Dr. Kara shares how she rebuilt her love for vet med through pain management, teaching, and lifelong learning. Andy and Kara talk about burnout, resilience, and what it’s like when fame suddenly lands in your family’s lap. You’ll hear how her clinic team and clients reacted, how she juggled motherhood and management, and why she believes the best part of her daughter’s fame isn’t the spotlight at all. This is a heartfelt, funny, and inspiring episode about rediscovering joy in veterinary medicine and life. Gang, let’s get into this episode!

Canine Rehabilitation Institute https://www.caninerehabinstitute.com


Momentum Veterinary Sports Medicine & Rehabilitation https://www.momentumvsmr.com


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Kara Amstutz earned her Doctorate in Veterinary Medicine from the University of Missouri in 2000 and founded Hometown Veterinary Hospital in 2002. In 2013, she became a Certified Canine Rehabilitation Therapist, followed by her certification as a Veterinary Pain Practitioner in 2014, and as a Certified Veterinary Acupuncturist in 2019. These credentials enabled her to transition from general veterinary practice to focusin on rehabilitation and pain management. In 2022, she left full-time clinical practice to become the owner, CEO, and lead clinical instructor at the Canine Rehabilitation Institute (CRI), which offers postgraduate certifications in rehabilitation and acupuncture, along with various continuing education opportunities. In 2023, Dr. Amstutz earned Diplomate status of the American College of Veterinary Sports Medicine and Rehabilitation. In 2024, she returned to practice ownership and founded Momentum Veterinary Sports Medicine and Rehabilitation in Springfield, Missouri. Additionally, Dr. Amstutz lectures nationally and internationally on topics related to canine rehabilitation and is the immediate past president of the American Association of Rehabilitation Veterinarians.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/149818500/369-growing-your-career-when-your-daughter-is-world-famous/Thu, 04 Dec 2025 00:01:00 -040021:11falsefull368 - Unleashing the Bond368 - Unleashing the BondDr. Rustin Moore, Dean of The Ohio State University College of Veterinary Medicine, joins Dr. Andy Roark to talk about his new book, Unleashing the Bond: Harnessing the Power of Human-Animal Interactions. This episode dives into why our relationships with animals are so profound, from therapy dogs and service animals to stories of resilience like Molly the Pony and Fiona the therapy dog. Dr. Moore shares what inspired him to write the book, the paradox of loving animals while working in veterinary medicine, and how understanding the human-animal bond can shape better care for both pets and people. You’ll walk away feeling reconnected to your purpose in vet med and inspired by the healing power of our four-legged friends. Gang, let’s get into this episode.

Rustin Moore: https://rustinmooredvm.com/


Rustin Moore on LinkedIn: https://www.linkedin.com/in/rustin-moore-85a024107


Unleashing the Bond Book on Amazon


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Rustin M. Moore is the Rita Jean Wolfe Endowed Dean in Veterinary Medicine and the 11th dean of The Ohio State University College of Veterinary Medicine, where he has served since 2015. A two-time graduate of Ohio State, Dr. Moore previously held leadership roles including department chair, executive director of the Veterinary Medical Center, and associate dean for Clinical and Outreach Programs. He has authored more than 125 peer-reviewed manuscripts and 20 book chapters, and has guided numerous interns, residents, and graduate students. A diplomate of the American College of Veterinary Surgeons, Dr. Moore earned his BS from West Virginia University and both his DVM and PhD from The Ohio State University. He is active on several professional and community boards and is the author of Unleashing the Bond and Unlocking the Bond, exploring the power and paradox of human-animal interactions.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Rustin Moore, Dean of The Ohio State University College of Veterinary Medicine, joins Dr. Andy Roark to talk about his new book, Unleashing the Bond: Harnessing the Power of Human-Animal Interactions. This episode dives into why our relationships with animals are so profound, from therapy dogs and service animals to stories of resilience like Molly the Pony and Fiona the therapy dog. Dr. Moore shares what inspired him to write the book, the paradox of loving animals while working in veterinary medicine, and how understanding the human-animal bond can shape better care for both pets and people. You’ll walk away feeling reconnected to your purpose in vet med and inspired by the healing power of our four-legged friends. Gang, let’s get into this episode.

Rustin Moore: https://rustinmooredvm.com/


Rustin Moore on LinkedIn: https://www.linkedin.com/in/rustin-moore-85a024107


Unleashing the Bond Book on Amazon


Dr. Know-It-All Card Game


Dr. Andy Roark Exam Room Communication Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Rustin M. Moore is the Rita Jean Wolfe Endowed Dean in Veterinary Medicine and the 11th dean of The Ohio State University College of Veterinary Medicine, where he has served since 2015. A two-time graduate of Ohio State, Dr. Moore previously held leadership roles including department chair, executive director of the Veterinary Medical Center, and associate dean for Clinical and Outreach Programs. He has authored more than 125 peer-reviewed manuscripts and 20 book chapters, and has guided numerous interns, residents, and graduate students. A diplomate of the American College of Veterinary Surgeons, Dr. Moore earned his BS from West Virginia University and both his DVM and PhD from The Ohio State University. He is active on several professional and community boards and is the author of Unleashing the Bond and Unlocking the Bond, exploring the power and paradox of human-animal interactions.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/149682630/368-unleashing-the-bond/Thu, 27 Nov 2025 00:01:00 -040024:24falsefull367 - Do We Really Need More Veterinarians?367 - Do We Really Need More Veterinarians?Dr. Matthew MacLachlan, Assistant Professor of Veterinary Business and Economics at Cornell University, joins Dr. Andy Roark for a deep dive into one of the profession’s biggest debates: do we really need more veterinarians? With new vet schools popping up across the country, Andy and Matt unpack whether more graduates will actually solve the shortage in rural areas or simply flood urban markets. They dig into workforce economics, burnout, wages, and how retention may matter more than recruitment. Matt also shares what rising pet care costs, changing consumer behavior, and mid-level practitioner roles could mean for the future of veterinary medicine. This is a thoughtful, data-driven conversation that helps you see where the profession might be heading in the next decade. Gang, let’s get into this episode!

Matthew MacLachlan: https://www.matthewmaclachlan.com/


Matthew MacLachlan on LinkedIn: https://www.linkedin.com/in/matthew-maclachlan-67247320/


AVMA Industry Tracker: https://www.avma.org/resources-tools/veterinary-economics/veterinary-industry-tracker


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Matthew J. MacLachlan is an economist specializing in agricultural and resource economics. He earned his PhD in Agricultural and Resource Economics from the University of California, Davis, where he also completed dual bachelor’s degrees in Environmental Biology and Management and in Economics. Before joining Cornell University, Dr. MacLachlan served at the USDA’s Economic Research Service from 2015 to 2023, advancing to Senior Economist and earning multiple awards, including the John E. Lee Award for Sustained Excellence in Group Economic Analysis and several ERS Extra Effort Awards for his work on food price forecasting and COVID-19 economic impact studies. His research bridges agriculture, economics, and veterinary business management, contributing to policy insights and industry understanding at the intersection of economics and animal health.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Matthew MacLachlan, Assistant Professor of Veterinary Business and Economics at Cornell University, joins Dr. Andy Roark for a deep dive into one of the profession’s biggest debates: do we really need more veterinarians? With new vet schools popping up across the country, Andy and Matt unpack whether more graduates will actually solve the shortage in rural areas or simply flood urban markets. They dig into workforce economics, burnout, wages, and how retention may matter more than recruitment. Matt also shares what rising pet care costs, changing consumer behavior, and mid-level practitioner roles could mean for the future of veterinary medicine. This is a thoughtful, data-driven conversation that helps you see where the profession might be heading in the next decade. Gang, let’s get into this episode!

Matthew MacLachlan: https://www.matthewmaclachlan.com/


Matthew MacLachlan on LinkedIn: https://www.linkedin.com/in/matthew-maclachlan-67247320/


AVMA Industry Tracker: https://www.avma.org/resources-tools/veterinary-economics/veterinary-industry-tracker


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Matthew J. MacLachlan is an economist specializing in agricultural and resource economics. He earned his PhD in Agricultural and Resource Economics from the University of California, Davis, where he also completed dual bachelor’s degrees in Environmental Biology and Management and in Economics. Before joining Cornell University, Dr. MacLachlan served at the USDA’s Economic Research Service from 2015 to 2023, advancing to Senior Economist and earning multiple awards, including the John E. Lee Award for Sustained Excellence in Group Economic Analysis and several ERS Extra Effort Awards for his work on food price forecasting and COVID-19 economic impact studies. His research bridges agriculture, economics, and veterinary business management, contributing to policy insights and industry understanding at the intersection of economics and animal health.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/367-do-we-really-need-more-veterinarians/Thu, 20 Nov 2025 00:01:00 -040028:16falsefull366 - A Center for Canine Victims of Abuse and Neglect366 - A Center for Canine Victims of Abuse and NeglectDr. Gail Hughes-Morey, Vice President of the ASPCA Recovery and Rehabilitation Center in Pauling, New York, joins Dr. Andy Roark to talk about a brand-new facility built just for canine victims of abuse and neglect. This place isn’t your average shelter; it’s designed from the ground up to heal both body and mind. Andy and Gail dive into how the team is tackling complex behavioral cases, creating safe and enriching environments, and blending high-quality veterinary care with compassion-driven rehabilitation. They also explore what it takes to support the people behind this emotionally demanding work and how this center fits into the ASPCA’s larger mission. If you’ve ever wondered what shelter medicine looks like when it’s done with heart, science, and a whole lot of hope, this episode will make you believe in the good again. Gang, let’s get into this episode!


Careers at ASPCA


ASPCA Website


Dr. Gail Hughes-Morey on LinkedIn


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Gail Hughes-Morey, Vice President of the ASPCA Recovery and Rehabilitation Center in Pauling, New York, joins Dr. Andy Roark to talk about a brand-new facility built just for canine victims of abuse and neglect. This place isn’t your average shelter; it’s designed from the ground up to heal both body and mind. Andy and Gail dive into how the team is tackling complex behavioral cases, creating safe and enriching environments, and blending high-quality veterinary care with compassion-driven rehabilitation. They also explore what it takes to support the people behind this emotionally demanding work and how this center fits into the ASPCA’s larger mission. If you’ve ever wondered what shelter medicine looks like when it’s done with heart, science, and a whole lot of hope, this episode will make you believe in the good again. Gang, let’s get into this episode!


Careers at ASPCA


ASPCA Website


Dr. Gail Hughes-Morey on LinkedIn


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/149681721/366-a-center-for-canine-victims-of-abuse-and-neglect/Thu, 13 Nov 2025 00:01:00 -040022:28falsefull365 - How to Know A Person365 - How to Know A PersonDr. Tina Neel joins Dr. Andy Roark to talk about the hard but essential rule she has lived by in her career: never, ever lie. From leading a 20-doctor hospital to surviving cancer three times, Dr. Neel shares how honesty, even in the most painful situations, builds trust, protects your reputation, and helps you sleep at night. She reflects on the lessons learned from decades in practice, the importance of mentoring young veterinarians to think independently, and what she wishes would change in the profession today. If you’ve ever wrestled with mistakes, ethics, or finding your footing as a leader in veterinary medicine, this conversation will leave you inspired to lead with courage and truth. Gang, let’s get into this episode!

Rockstar Vets: https://tinaneel.com/about/


Dr. Tina Neel on LinkedIn: https://www.linkedin.com/in/tina-neel-dvm-ms-08297319/


Surviving Cancer Substack: https://substack.com/@drtinaneel


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Tina Neel is a nationally recognized veterinarian, entrepreneur, and mentor with over four decades of experience in clinical practice and veterinary business leadership. She has founded, owned, and sold 11 successful veterinary hospitals and currently coaches veterinarians on how to build profitable, sustainable practices without burning out.


Dr. Neel is also the co-founder and CEO of Angimal, Inc., a biotech startup advancing new cancer therapeutics for animals, and she serves on the board of Angiex, Inc., a clinical-stage company developing targeted therapies for human cancer.


Known for her honest, practical approach, Dr. Neel has helped countless veterinarians improve their business skills, communicate more effectively, and find joy in practice again. Her passion lies in empowering the next generation of veterinary professionals to think like owners and lead with heart.


When she’s not coaching or consulting, Dr. Neel publishes multiple newsletters on veterinary leadership, pet parent education, and cancer survival—drawing on her own journey as a two-time cancer survivor. She’s also a devoted grandmother, OSU fan, and herb-growing, quilt-making Oklahoma native.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Tina Neel joins Dr. Andy Roark to talk about the hard but essential rule she has lived by in her career: never, ever lie. From leading a 20-doctor hospital to surviving cancer three times, Dr. Neel shares how honesty, even in the most painful situations, builds trust, protects your reputation, and helps you sleep at night. She reflects on the lessons learned from decades in practice, the importance of mentoring young veterinarians to think independently, and what she wishes would change in the profession today. If you’ve ever wrestled with mistakes, ethics, or finding your footing as a leader in veterinary medicine, this conversation will leave you inspired to lead with courage and truth. Gang, let’s get into this episode!

Rockstar Vets: https://tinaneel.com/about/


Dr. Tina Neel on LinkedIn: https://www.linkedin.com/in/tina-neel-dvm-ms-08297319/


Surviving Cancer Substack: https://substack.com/@drtinaneel


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Tina Neel is a nationally recognized veterinarian, entrepreneur, and mentor with over four decades of experience in clinical practice and veterinary business leadership. She has founded, owned, and sold 11 successful veterinary hospitals and currently coaches veterinarians on how to build profitable, sustainable practices without burning out.


Dr. Neel is also the co-founder and CEO of Angimal, Inc., a biotech startup advancing new cancer therapeutics for animals, and she serves on the board of Angiex, Inc., a clinical-stage company developing targeted therapies for human cancer.


Known for her honest, practical approach, Dr. Neel has helped countless veterinarians improve their business skills, communicate more effectively, and find joy in practice again. Her passion lies in empowering the next generation of veterinary professionals to think like owners and lead with heart.


When she’s not coaching or consulting, Dr. Neel publishes multiple newsletters on veterinary leadership, pet parent education, and cancer survival—drawing on her own journey as a two-time cancer survivor. She’s also a devoted grandmother, OSU fan, and herb-growing, quilt-making Oklahoma native.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/149420326/365-how-to-know-a-person/Thu, 06 Nov 2025 00:01:00 -040029:57falsefull364 - Fear and Honesty in Vet Medicine364 - Fear and Honesty in Vet MedicineDr. Tina Neel joins Dr. Andy Roark to talk about the hard but essential rule she has lived by in her career: never, ever lie. From leading a 20-doctor hospital to surviving cancer three times, Dr. Neel shares how honesty, even in the most painful situations, builds trust, protects your reputation, and helps you sleep at night. She reflects on the lessons learned from decades in practice, the importance of mentoring young veterinarians to think independently, and what she wishes would change in the profession today. If you’ve ever wrestled with mistakes, ethics, or finding your footing as a leader in veterinary medicine, this conversation will leave you inspired to lead with courage and truth. Gang, let’s get into this episode!

Rockstar Vets: https://tinaneel.com/about/


Dr. Tina Neel on LinkedIn: https://www.linkedin.com/in/tina-neel-dvm-ms-08297319/


Surviving Cancer Substack: https://substack.com/@drtinaneel


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Tina Neel is a nationally recognized veterinarian, entrepreneur, and mentor with over four decades of experience in clinical practice and veterinary business leadership. She has founded, owned, and sold 11 successful veterinary hospitals and currently coaches veterinarians on how to build profitable, sustainable practices without burning out.


Dr. Neel is also the co-founder and CEO of Angimal, Inc., a biotech startup advancing new cancer therapeutics for animals, and she serves on the board of Angiex, Inc., a clinical-stage company developing targeted therapies for human cancer.


Known for her honest, practical approach, Dr. Neel has helped countless veterinarians improve their business skills, communicate more effectively, and find joy in practice again. Her passion lies in empowering the next generation of veterinary professionals to think like owners and lead with heart.


When she’s not coaching or consulting, Dr. Neel publishes multiple newsletters on veterinary leadership, pet parent education, and cancer survival—drawing on her own journey as a two-time cancer survivor. She’s also a devoted grandmother, OSU fan, and herb-growing, quilt-making Oklahoma native.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Tina Neel joins Dr. Andy Roark to talk about the hard but essential rule she has lived by in her career: never, ever lie. From leading a 20-doctor hospital to surviving cancer three times, Dr. Neel shares how honesty, even in the most painful situations, builds trust, protects your reputation, and helps you sleep at night. She reflects on the lessons learned from decades in practice, the importance of mentoring young veterinarians to think independently, and what she wishes would change in the profession today. If you’ve ever wrestled with mistakes, ethics, or finding your footing as a leader in veterinary medicine, this conversation will leave you inspired to lead with courage and truth. Gang, let’s get into this episode!

Rockstar Vets: https://tinaneel.com/about/


Dr. Tina Neel on LinkedIn: https://www.linkedin.com/in/tina-neel-dvm-ms-08297319/


Surviving Cancer Substack: https://substack.com/@drtinaneel


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Tina Neel is a nationally recognized veterinarian, entrepreneur, and mentor with over four decades of experience in clinical practice and veterinary business leadership. She has founded, owned, and sold 11 successful veterinary hospitals and currently coaches veterinarians on how to build profitable, sustainable practices without burning out.


Dr. Neel is also the co-founder and CEO of Angimal, Inc., a biotech startup advancing new cancer therapeutics for animals, and she serves on the board of Angiex, Inc., a clinical-stage company developing targeted therapies for human cancer.


Known for her honest, practical approach, Dr. Neel has helped countless veterinarians improve their business skills, communicate more effectively, and find joy in practice again. Her passion lies in empowering the next generation of veterinary professionals to think like owners and lead with heart.


When she’s not coaching or consulting, Dr. Neel publishes multiple newsletters on veterinary leadership, pet parent education, and cancer survival—drawing on her own journey as a two-time cancer survivor. She’s also a devoted grandmother, OSU fan, and herb-growing, quilt-making Oklahoma native.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/149420024/364-fear-and-honesty-in-vet-medicine/Thu, 30 Oct 2025 00:01:00 -040029:32falsefull363 - What’s Next After Years in Practice?363 - What’s Next After Years in Practice?Dr. Sandra Faeh, Chief Medical Officer for NVA General Practice and past president of the AVMA, joins Dr. Andy Roark to tackle a question many seasoned veterinarians face: what’s next after years in practice? When your clinical skills are sharp and your days are full, it can be hard to imagine what growth looks like. Dr. Faeh shares how NVA General Practice is helping doctors at every stage of their careers stay curious and engaged through mentorship, leadership training, and hands-on programs at their new PetOne Veterinary Training Center. From orthopedic workshops and ultrasound support groups to bringing in-hospital training directly to teams, this episode is packed with ideas for keeping your spark alive in veterinary medicine. Whether you’re mentoring others, exploring leadership, or just want to fall back in love with learning, this conversation will remind you that growth never has to stop. Gang, let’s get into this episode!


This episode is brought to you ad free by NVA General Practice!


NVA General Practice Careers: careers.nva.com


NVA on LinkedIn: https://www.linkedin.com/company/nva-general-practice/


Dr. Sandra Faeh on Linked In: https://www.linkedin.com/in/sandra-faeh-dvm-5baaabb2/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Faeh serves as the first Chief Medical Officer at NVA General Practice as well as the Immediate Past President of the American Veterinary Medical Association (AVMA).

With over 25 years of experience as a small animal practitioner in the Chicagoland area, she has a passion for organized veterinary medicine, mentorship, and equipping others with the tools for success. After earning her Doctor of Veterinary Medicine from the University of Illinois at Urbana- Champaign, she became the Managing Veterinarian and part-owner at Elmhurst Animal Care Center, along with three small animal hospitals in the Chicago suburbs. Dr. Faeh served as President of the Illinois State Veterinary Medical Association, President of the Chicago Veterinary Medical Association, and Vice President of the AVMA. In July 2023, she was elected by industry peers to serve as AVMA President-Elect for the 2023- 2024 term, followed by the AVMA President for the 2024-2025 term.

At NVA General Practice, she also serves as the co-creator of their Mentorship Program. This hybrid program offers mentorship to new NVA General Practice veterinarians, providing hands-on and in-person surgical and dental support, as well as virtual medical and surgical lectures and case rounds. The program has helped over 500 new DVMs navigate the complexities of veterinary medicine and the struggles of healthy work-life balance.

In her free time, she enjoys reading, running, spending time with her husband and three sons, walking her dogs, Tobe and Rigi, and riding her horse, Ace.

]]>Dr. Sandra Faeh, Chief Medical Officer for NVA General Practice and past president of the AVMA, joins Dr. Andy Roark to tackle a question many seasoned veterinarians face: what’s next after years in practice? When your clinical skills are sharp and your days are full, it can be hard to imagine what growth looks like. Dr. Faeh shares how NVA General Practice is helping doctors at every stage of their careers stay curious and engaged through mentorship, leadership training, and hands-on programs at their new PetOne Veterinary Training Center. From orthopedic workshops and ultrasound support groups to bringing in-hospital training directly to teams, this episode is packed with ideas for keeping your spark alive in veterinary medicine. Whether you’re mentoring others, exploring leadership, or just want to fall back in love with learning, this conversation will remind you that growth never has to stop. Gang, let’s get into this episode!


This episode is brought to you ad free by NVA General Practice!


NVA General Practice Careers: careers.nva.com


NVA on LinkedIn: https://www.linkedin.com/company/nva-general-practice/


Dr. Sandra Faeh on Linked In: https://www.linkedin.com/in/sandra-faeh-dvm-5baaabb2/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Faeh serves as the first Chief Medical Officer at NVA General Practice as well as the Immediate Past President of the American Veterinary Medical Association (AVMA).

With over 25 years of experience as a small animal practitioner in the Chicagoland area, she has a passion for organized veterinary medicine, mentorship, and equipping others with the tools for success. After earning her Doctor of Veterinary Medicine from the University of Illinois at Urbana- Champaign, she became the Managing Veterinarian and part-owner at Elmhurst Animal Care Center, along with three small animal hospitals in the Chicago suburbs. Dr. Faeh served as President of the Illinois State Veterinary Medical Association, President of the Chicago Veterinary Medical Association, and Vice President of the AVMA. In July 2023, she was elected by industry peers to serve as AVMA President-Elect for the 2023- 2024 term, followed by the AVMA President for the 2024-2025 term.

At NVA General Practice, she also serves as the co-creator of their Mentorship Program. This hybrid program offers mentorship to new NVA General Practice veterinarians, providing hands-on and in-person surgical and dental support, as well as virtual medical and surgical lectures and case rounds. The program has helped over 500 new DVMs navigate the complexities of veterinary medicine and the struggles of healthy work-life balance.

In her free time, she enjoys reading, running, spending time with her husband and three sons, walking her dogs, Tobe and Rigi, and riding her horse, Ace.

]]>https://blubrry.com/3832093/149419602/363-whats-next-after-years-in-practice/Mon, 27 Oct 2025 00:01:00 -040019:40falsefull362 - What it Really Means to be a Veterinarian362 - What it Really Means to be a VeterinarianDr. Marie Holowaychuk, board-certified emergency and critical care specialist, joins Dr. Andy Roark to talk about what it really means to be a veterinarian. In this heartfelt and honest conversation, Marie opens up about her own journey through burnout, perfectionism, and rediscovering joy in veterinary medicine. Her new book, A Compassionate Calling, explores the emotional highs and lows of the profession, from the drive to help animals to the toll it can take on mental health. Andy and Marie dig into why so many veterinarians struggle to stay fulfilled, how to set boundaries without guilt, and why self-compassion might just be the most underused skill in vet med. If you’ve ever wondered how to balance purpose and peace in your veterinary career, this episode will speak directly to your heart. Gang, let’s get into this episode!

Reviving VetMed: https://revivingvetmed.com/


A Compassionate Calling: What It Really Means to Be a Veterinarian: https://www.barnesandnoble.com/w/a-compassionate-calling-marie-holowaychuk/1147036390?ean=9781032389035


Marie on IG: https://www.instagram.com/marieholowaychuk


Marie on LinkedIn: linkedin.com/in/marieholowaychuk


Uncharted Veterinary Conference 2026: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Marie Holowaychuk brings a refreshing perspective to veterinary medicine, championing the wellbeing of veterinary teams with warmth and expertise. Based in Calgary, she’s a respected emergency and critical care specialist and a familiar name in the world of veterinary wellness.


Alongside her ER work, Marie is a prolific writer, speaker, and researcher. You might catch her hosting the Reviving Vet Med podcast or sharing insights in her monthly blog and newsletter, all geared towards supporting mental health in the veterinary community.


When she's not at the clinic, Marie is a dedicated yoga and meditation teacher and wellness coach. She leads workshops and retreats for vet clinics, sharing practical strategies for staying balanced in a demanding field. Plus, she works behind the scenes on revivingvetmed.com, a go-to resource hub for veterinary professionals seeking support and guidance.


Beyond her professional endeavors, Marie finds joy in spending time with her daughter and beloved Standard Poodle. She stays active with strength training and HIIT, embodying the holistic approach to wellbeing she advocates for in her work.


Fun facts: I have played the violin, standing bass, oboe, and ukulele; I have never missed a season of Survivor; I am a huge Edmonton Oilers fan; I am an avid swimmer but am terrified of open water

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Marie Holowaychuk, board-certified emergency and critical care specialist, joins Dr. Andy Roark to talk about what it really means to be a veterinarian. In this heartfelt and honest conversation, Marie opens up about her own journey through burnout, perfectionism, and rediscovering joy in veterinary medicine. Her new book, A Compassionate Calling, explores the emotional highs and lows of the profession, from the drive to help animals to the toll it can take on mental health. Andy and Marie dig into why so many veterinarians struggle to stay fulfilled, how to set boundaries without guilt, and why self-compassion might just be the most underused skill in vet med. If you’ve ever wondered how to balance purpose and peace in your veterinary career, this episode will speak directly to your heart. Gang, let’s get into this episode!

Reviving VetMed: https://revivingvetmed.com/


A Compassionate Calling: What It Really Means to Be a Veterinarian: https://www.barnesandnoble.com/w/a-compassionate-calling-marie-holowaychuk/1147036390?ean=9781032389035


Marie on IG: https://www.instagram.com/marieholowaychuk


Marie on LinkedIn: linkedin.com/in/marieholowaychuk


Uncharted Veterinary Conference 2026: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Marie Holowaychuk brings a refreshing perspective to veterinary medicine, championing the wellbeing of veterinary teams with warmth and expertise. Based in Calgary, she’s a respected emergency and critical care specialist and a familiar name in the world of veterinary wellness.


Alongside her ER work, Marie is a prolific writer, speaker, and researcher. You might catch her hosting the Reviving Vet Med podcast or sharing insights in her monthly blog and newsletter, all geared towards supporting mental health in the veterinary community.


When she's not at the clinic, Marie is a dedicated yoga and meditation teacher and wellness coach. She leads workshops and retreats for vet clinics, sharing practical strategies for staying balanced in a demanding field. Plus, she works behind the scenes on revivingvetmed.com, a go-to resource hub for veterinary professionals seeking support and guidance.


Beyond her professional endeavors, Marie finds joy in spending time with her daughter and beloved Standard Poodle. She stays active with strength training and HIIT, embodying the holistic approach to wellbeing she advocates for in her work.


Fun facts: I have played the violin, standing bass, oboe, and ukulele; I have never missed a season of Survivor; I am a huge Edmonton Oilers fan; I am an avid swimmer but am terrified of open water

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/149339930/362-what-it-really-means-to-be-a-veterinarian/Thu, 23 Oct 2025 00:01:00 -040034:55falsefull360 - The Evolving Vet Tech Profession360 - The Evolving Vet Tech ProfessionVicky Ograin, RVT, AVTS (Nutrition), MBA, joins Dr. Andy Roark for a Vet Tech Week special that’s full of heart and inspiration. As a lifelong learner, educator, and champion for veterinary technicians, Vicky shares how the profession has evolved, why advocacy and utilization still matter, and how technicians can build fulfilling, sustainable careers in veterinary medicine. Together, Andy and Vicky unpack everything from the return of Hill’s Veterinary Nutritional Advocate Program to the importance of lifelong learning, professional growth, and team collaboration. They also tackle common challenges like burnout and underutilization, reframing them with optimism and practical advice.


Whether you’re a credentialed technician, an aspiring one, or a veterinarian who wants to better support your team, this conversation will leave you feeling proud, motivated, and ready to celebrate Vet Tech Week in style. Gang, let's get into this episode!


This episode is brought to you by Hill's Pet Nutrition!


Veterinary Nutritional Advocate (VNA) Certificate Program


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


ABOUT OUR GUEST

Vicky Ograin, MBA, RVT, VTS (Nutrition) received her technician degree from Los Angeles Pierce College. She served in private practice for many years in California, and then 22 years ago began a career with Hill’s Pet Nutrition, where she is a Scientific Communication Senior Specialist, in the US Professional Veterinary Affairs department. She focuses on education for technicians and the health care team as well as strategy for veterinary technicians in tech schools and graduates. 


In 2007, she completed a Bachelor of Science and in 2008, she completed a Masters, both in Business Administration. Vicky obtained her Veterinary Technician Specialty (VTS) in nutrition in June 2013. Vicky speaks nationally and internationally and is a published author.

]]>Vicky Ograin, RVT, AVTS (Nutrition), MBA, joins Dr. Andy Roark for a Vet Tech Week special that’s full of heart and inspiration. As a lifelong learner, educator, and champion for veterinary technicians, Vicky shares how the profession has evolved, why advocacy and utilization still matter, and how technicians can build fulfilling, sustainable careers in veterinary medicine. Together, Andy and Vicky unpack everything from the return of Hill’s Veterinary Nutritional Advocate Program to the importance of lifelong learning, professional growth, and team collaboration. They also tackle common challenges like burnout and underutilization, reframing them with optimism and practical advice.


Whether you’re a credentialed technician, an aspiring one, or a veterinarian who wants to better support your team, this conversation will leave you feeling proud, motivated, and ready to celebrate Vet Tech Week in style. Gang, let's get into this episode!


This episode is brought to you by Hill's Pet Nutrition!


Veterinary Nutritional Advocate (VNA) Certificate Program


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


ABOUT OUR GUEST

Vicky Ograin, MBA, RVT, VTS (Nutrition) received her technician degree from Los Angeles Pierce College. She served in private practice for many years in California, and then 22 years ago began a career with Hill’s Pet Nutrition, where she is a Scientific Communication Senior Specialist, in the US Professional Veterinary Affairs department. She focuses on education for technicians and the health care team as well as strategy for veterinary technicians in tech schools and graduates. 


In 2007, she completed a Bachelor of Science and in 2008, she completed a Masters, both in Business Administration. Vicky obtained her Veterinary Technician Specialty (VTS) in nutrition in June 2013. Vicky speaks nationally and internationally and is a published author.

]]>https://blubrry.com/3832093/149047199/360-the-evolving-vet-tech-profession/Mon, 13 Oct 2025 00:01:00 -040024:07falsefull359 - The Neuro Examination (HDYTT)359 - The Neuro Examination (HDYTT)Dr. Michael Wong, DVM, DACVIM (Neurology) joins Dr. Andy Roark to tackle a question every vet has asked themselves at some point: is my neuro exam actually up to snuff? Together they dig into the art and science of the neurological examination, breaking down how to approach trauma cases, distinguish pain from neuro deficits, and avoid the most common mistakes veterinarians make when running through their checklists. Dr. Wong shares his systematic approach, why pattern recognition matters, and how practice makes all the difference in building confidence with neuro patients. You’ll walk away with practical pearls you can use in your next exam room, plus a fresh appreciation for the beauty of veterinary neurology.

If neuro exams make you sweat or you just want a smarter way to structure them, this episode is your refresher course. Gang, let’s get into this episode!


SEVneurology: https://www.sevneurology.com


Advanced Neurodiagnostics Conference: https://sevneurology.com/adv-neurodiag-conf


SEVN IG: https://www.instagram.com/southeastveterinaryneurology/


Uncharted Veterinary Conference 2026: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Michael Wong is a board-certified veterinary neurologist based in southeast Florida and the founder of Southeast Veterinary Neurology (SEVN), which now includes four neurology-dedicated hospitals. A magna cum laude graduate of the University of Florida College of Veterinary Medicine, he also founded the UF Veterinary Business Management Association. He completed a medical and surgical internship at Red Bank Veterinary Hospital in New Jersey and a neurology residency at North Florida Neurology, becoming board-certified the same year. Dr. Wong was among the first to complete the Advanced Neurosurgical Certification and has lectured nationally, taught veterinary students at UF, and published on MRI and treatments for encephalitis and brain tumors. His professional interests include spinal surgery, seizure management, encephalitis, and MRI diagnostics. Outside of work, he enjoys spending time with his family and playing tennis.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Michael Wong, DVM, DACVIM (Neurology) joins Dr. Andy Roark to tackle a question every vet has asked themselves at some point: is my neuro exam actually up to snuff? Together they dig into the art and science of the neurological examination, breaking down how to approach trauma cases, distinguish pain from neuro deficits, and avoid the most common mistakes veterinarians make when running through their checklists. Dr. Wong shares his systematic approach, why pattern recognition matters, and how practice makes all the difference in building confidence with neuro patients. You’ll walk away with practical pearls you can use in your next exam room, plus a fresh appreciation for the beauty of veterinary neurology.

If neuro exams make you sweat or you just want a smarter way to structure them, this episode is your refresher course. Gang, let’s get into this episode!


SEVneurology: https://www.sevneurology.com


Advanced Neurodiagnostics Conference: https://sevneurology.com/adv-neurodiag-conf


SEVN IG: https://www.instagram.com/southeastveterinaryneurology/


Uncharted Veterinary Conference 2026: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Michael Wong is a board-certified veterinary neurologist based in southeast Florida and the founder of Southeast Veterinary Neurology (SEVN), which now includes four neurology-dedicated hospitals. A magna cum laude graduate of the University of Florida College of Veterinary Medicine, he also founded the UF Veterinary Business Management Association. He completed a medical and surgical internship at Red Bank Veterinary Hospital in New Jersey and a neurology residency at North Florida Neurology, becoming board-certified the same year. Dr. Wong was among the first to complete the Advanced Neurosurgical Certification and has lectured nationally, taught veterinary students at UF, and published on MRI and treatments for encephalitis and brain tumors. His professional interests include spinal surgery, seizure management, encephalitis, and MRI diagnostics. Outside of work, he enjoys spending time with his family and playing tennis.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/148839319/359-the-neuro-examination-hdytt/Thu, 09 Oct 2025 00:01:00 -040023:36falsefull358 - Fear of the Unknown358 - Fear of the UnknownDr. Natalie Marks, DVM, CVJ joins Dr. Andy Roark to tackle a topic that hits home for a lot of veterinary professionals: the fear of the unknown when it comes to career change. Have you ever thought, “I don’t know if I want to keep doing this forever, but I have no idea what else I would do”? You’re not alone, and this episode is for you. Natalie shares her own journey from practice ownership to angel investing and consulting, and together they dig into the spotlight effect, that nagging feeling that everyone is watching and judging your choices. They talk about why so many veterinarians struggle with identity outside of clinical work, how to know if you’re ready for a new chapter, and why your skills go far beyond the exam room. If you’ve been wrestling with burnout, self-doubt, or just curiosity about what comes next, this conversation will give you both comfort and courage to think bigger. Gang, let’s get into this episode!

VANE: https://vane.vet/


Natalie Marks on LinkedIn: https://www.linkedin.com/in/natalie-marks-dvm-cvj-54b0429a/


Marks DVM Consulting: https://marksdvmconsulting.com/


Uncharted Veterinary Conference 2026: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Guest Bio:


Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and then proceeded to obtain a Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018.


She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and current associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Her media experience began in print when she created several monthly veterinary columns in multiple community magazines and was a frequent guest speaker for the German Shepherd and Bernese Mountain Dog clubs of Atlanta.


Upon her return to Chicago, Dr. Marks became very active in the Chicago Veterinary Medical Association, serving on the executive board. She was also a past board member of the Illinois State Veterinary Medical Association and an active volunteer to the American Veterinary Medical Association and American Animal Hospital Association.


Dr. Marks has received many prestigious awards in her career. She was awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza.


Dr. Marks is also very passionate about educating in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, Northwestern University media channel and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. She is a guest contributor in multiple media campaigns for Merck, Zoetis (formerly Pfizer), Boerhinger-Ingelheim, Ceva, Trupanion, Aratana, ScopioVet, and Royal Canin.


Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, and Pet Vet, and has been published in Veterinary Medicine magazine, DVM magazine, Dogster, and Vetted. She is on the Advisory Board for Health Magazine and also was the host of numerous veterinary broadcasts for the Viticus Group (formerly WVC).


She is a desired national and international lecturer for many of the same companies at VMX, WVC, AVMA and regional conferences, and most recently was a featured speaker at Ceva Sweden’s Derm Day and the Royal Canin Global Symposium.


Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is an Elite Fear Free Certified Professional.


Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and one of the newer members of VANE, the Veterinary Angel Network.


When Dr, Marks is not working, she treasures her time with her family and her three wonderful children: Sophia, Evan and Madeline. Dr. Marks loves traveling, scuba diving, cooking and spending time outdoors, especially anywhere there is a beach!


https://marksdvmconsulting.com/

https://www.linkedin.com/in/natalie-marks-dvm-cvj-54b0429a/

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Natalie Marks, DVM, CVJ joins Dr. Andy Roark to tackle a topic that hits home for a lot of veterinary professionals: the fear of the unknown when it comes to career change. Have you ever thought, “I don’t know if I want to keep doing this forever, but I have no idea what else I would do”? You’re not alone, and this episode is for you. Natalie shares her own journey from practice ownership to angel investing and consulting, and together they dig into the spotlight effect, that nagging feeling that everyone is watching and judging your choices. They talk about why so many veterinarians struggle with identity outside of clinical work, how to know if you’re ready for a new chapter, and why your skills go far beyond the exam room. If you’ve been wrestling with burnout, self-doubt, or just curiosity about what comes next, this conversation will give you both comfort and courage to think bigger. Gang, let’s get into this episode!

VANE: https://vane.vet/


Natalie Marks on LinkedIn: https://www.linkedin.com/in/natalie-marks-dvm-cvj-54b0429a/


Marks DVM Consulting: https://marksdvmconsulting.com/


Uncharted Veterinary Conference 2026: https://learn.unchartedvet.com/pages/about-uncharted-veterinary-conference-2026


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Guest Bio:


Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and then proceeded to obtain a Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018.


She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and current associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Her media experience began in print when she created several monthly veterinary columns in multiple community magazines and was a frequent guest speaker for the German Shepherd and Bernese Mountain Dog clubs of Atlanta.


Upon her return to Chicago, Dr. Marks became very active in the Chicago Veterinary Medical Association, serving on the executive board. She was also a past board member of the Illinois State Veterinary Medical Association and an active volunteer to the American Veterinary Medical Association and American Animal Hospital Association.


Dr. Marks has received many prestigious awards in her career. She was awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza.


Dr. Marks is also very passionate about educating in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, Northwestern University media channel and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. She is a guest contributor in multiple media campaigns for Merck, Zoetis (formerly Pfizer), Boerhinger-Ingelheim, Ceva, Trupanion, Aratana, ScopioVet, and Royal Canin.


Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, and Pet Vet, and has been published in Veterinary Medicine magazine, DVM magazine, Dogster, and Vetted. She is on the Advisory Board for Health Magazine and also was the host of numerous veterinary broadcasts for the Viticus Group (formerly WVC).


She is a desired national and international lecturer for many of the same companies at VMX, WVC, AVMA and regional conferences, and most recently was a featured speaker at Ceva Sweden’s Derm Day and the Royal Canin Global Symposium.


Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is an Elite Fear Free Certified Professional.


Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and one of the newer members of VANE, the Veterinary Angel Network.


When Dr, Marks is not working, she treasures her time with her family and her three wonderful children: Sophia, Evan and Madeline. Dr. Marks loves traveling, scuba diving, cooking and spending time outdoors, especially anywhere there is a beach!


https://marksdvmconsulting.com/

https://www.linkedin.com/in/natalie-marks-dvm-cvj-54b0429a/

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/148839225/358-fear-of-the-unknown/Thu, 02 Oct 2025 00:01:00 -040032:33falsefull357 - Judge Awards Emotional Damages for Dog Death357 - Judge Awards Emotional Damages for Dog DeathDr. Josh Gehrke, head of Veterinary Services at the AVMA Trust, joins Dr. Andy Roark for a conversation that might make every veterinarian sit up a little straighter. A recent New York court case awarded emotional damages after a dog was struck by a car, declaring the pet an immediate family member. If this precedent stands, what could it mean for veterinary liability insurance, client lawsuits, and the future of our profession? Andy and Josh unpack the case, explore how proximity and emotional distress factored into the ruling, and consider what ripple effects could land in veterinary medicine. From rising insurance costs to changes in how we deliver care, this episode tackles both the what-ifs and the practical pearls that vets need to keep in mind. If you’ve ever wondered how the evolving legal view of pets as family might impact your career, this is an episode you don’t want to miss. Gang, let’s get into this episode!

Joshua Gehrke on LinkedIn: https://www.linkedin.com/in/joshua-gehrke-400211218


AVMALife: https://avmalife.org/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Joshua E. Gehrke serves as Head of Veterinary Services for the AVMA Trust, where he works alongside the CEO, Lead Trust Veterinarian, and the Trust Team to provide support and resources for veterinary professionals. A graduate of Michigan State University with both his BS and DVM, he went on to complete a small animal internship in Los Angeles, followed by a Neurology and Neurosurgery residency at The Schwarzman Animal Medical Center in New York.

His career includes roles with BluePearl and MedVet, as well as serving as an award-winning Assistant Professor and leader of the Neurology Service at Michigan State University. Later, as Chief Veterinary Officer for Veterinary United, Dr. Gehrke combined leadership, clinical practice, mentorship, and coaching to guide veterinary teams and strengthen medical care in the community. Today, he continues to champion the profession and support colleagues through his work with the AVMA Trust.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Josh Gehrke, head of Veterinary Services at the AVMA Trust, joins Dr. Andy Roark for a conversation that might make every veterinarian sit up a little straighter. A recent New York court case awarded emotional damages after a dog was struck by a car, declaring the pet an immediate family member. If this precedent stands, what could it mean for veterinary liability insurance, client lawsuits, and the future of our profession? Andy and Josh unpack the case, explore how proximity and emotional distress factored into the ruling, and consider what ripple effects could land in veterinary medicine. From rising insurance costs to changes in how we deliver care, this episode tackles both the what-ifs and the practical pearls that vets need to keep in mind. If you’ve ever wondered how the evolving legal view of pets as family might impact your career, this is an episode you don’t want to miss. Gang, let’s get into this episode!

Joshua Gehrke on LinkedIn: https://www.linkedin.com/in/joshua-gehrke-400211218


AVMALife: https://avmalife.org/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Joshua E. Gehrke serves as Head of Veterinary Services for the AVMA Trust, where he works alongside the CEO, Lead Trust Veterinarian, and the Trust Team to provide support and resources for veterinary professionals. A graduate of Michigan State University with both his BS and DVM, he went on to complete a small animal internship in Los Angeles, followed by a Neurology and Neurosurgery residency at The Schwarzman Animal Medical Center in New York.

His career includes roles with BluePearl and MedVet, as well as serving as an award-winning Assistant Professor and leader of the Neurology Service at Michigan State University. Later, as Chief Veterinary Officer for Veterinary United, Dr. Gehrke combined leadership, clinical practice, mentorship, and coaching to guide veterinary teams and strengthen medical care in the community. Today, he continues to champion the profession and support colleagues through his work with the AVMA Trust.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/148550241/357-judge-awards-emotional-damages-for-dog-death/Thu, 25 Sep 2025 00:01:00 -040028:09falsefull356 - Poop Transplants: Going Beyond Parvo and Chronic Diarrheas (HDYTT)356 - Poop Transplants: Going Beyond Parvo and Chronic Diarrheas (HDYTT)Dr. James Oldeschulte joins Dr. Andy Roark to talk about a topic you probably didn’t think you’d hear on your commute today: fecal transplants. Yep, we’re diving into poop and how it is changing the way we treat veterinary patients. If you’ve always thought fecal microbiota transplants were only for chronic diarrhea or parvo puppies, think again. Dr. Oldschulte breaks down why acute diarrhea cases are now a prime place to reach for this tool, how screening donor dogs works, and why capsules are making this treatment easier and more accessible than ever. You’ll learn how fecal transplants can help restore the gut microbiome quickly, why pet owners are often more open to it than you’d expect, and how this approach fits into the larger movement toward antibiotic stewardship in veterinary medicine.


This episode is brought to you by Amend Pet. Poop donor to dose: FMT made easy.


Consortium guidelines on FMT (Open Access): https://www.advancesinsmallanimalcare.com/article/S2666-450X(24)00006-3/fulltext


ENOVAT guidelines on the efficacy of antimicrobial and nutraceutical treatment for canine acute diarrhoea (Open Access):

https://www.sciencedirect.com/science/article/pii/S1090023323001053?via%3Dihub


https://www.amendpet.com/ Amend Pet has helped make fecal transplant easy and accessible for my patients.


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


I'm an emergency veterinarian in Austin, Texas, and one of the directors of new ER doctor education at Veterinary Emergency Group. I'm passionate about evidence-based medicine, technology, and empowering others through education. I have a background in healthcare technology and have spent the first 5 years of my career collecting and sharing knowledge by creating web-based applications for veterinary professionals—such as DogsCatsMedicine.com. In my free time, I enjoy exploring my cross-industry interest in resilience engineering, mountain biking, and playing music.

]]>Dr. James Oldeschulte joins Dr. Andy Roark to talk about a topic you probably didn’t think you’d hear on your commute today: fecal transplants. Yep, we’re diving into poop and how it is changing the way we treat veterinary patients. If you’ve always thought fecal microbiota transplants were only for chronic diarrhea or parvo puppies, think again. Dr. Oldschulte breaks down why acute diarrhea cases are now a prime place to reach for this tool, how screening donor dogs works, and why capsules are making this treatment easier and more accessible than ever. You’ll learn how fecal transplants can help restore the gut microbiome quickly, why pet owners are often more open to it than you’d expect, and how this approach fits into the larger movement toward antibiotic stewardship in veterinary medicine.


This episode is brought to you by Amend Pet. Poop donor to dose: FMT made easy.


Consortium guidelines on FMT (Open Access): https://www.advancesinsmallanimalcare.com/article/S2666-450X(24)00006-3/fulltext


ENOVAT guidelines on the efficacy of antimicrobial and nutraceutical treatment for canine acute diarrhoea (Open Access):

https://www.sciencedirect.com/science/article/pii/S1090023323001053?via%3Dihub


https://www.amendpet.com/ Amend Pet has helped make fecal transplant easy and accessible for my patients.


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


I'm an emergency veterinarian in Austin, Texas, and one of the directors of new ER doctor education at Veterinary Emergency Group. I'm passionate about evidence-based medicine, technology, and empowering others through education. I have a background in healthcare technology and have spent the first 5 years of my career collecting and sharing knowledge by creating web-based applications for veterinary professionals—such as DogsCatsMedicine.com. In my free time, I enjoy exploring my cross-industry interest in resilience engineering, mountain biking, and playing music.

]]>a489102d-edce-402c-a605-0d7a463079f0Mon, 22 Sep 2025 07:05:01 -040023:32falsefull355 - Falling Job Satisfaction and Rising Salaries in Vet Techs355 - Falling Job Satisfaction and Rising Salaries in Vet TechsBeckie Mossor, RVT, joins Dr. Andy Roark to dig into the surprising results of NAVTA’s 2024 demographic survey of veterinary technicians. Salaries are climbing, yet job satisfaction is dropping fast. How do we make sense of this? Beckie unpacks the data, from the overwhelming push for title protection and standardized credentialing, to the growing frustrations around underutilization in practice. This episode takes on tough but essential questions: Why do so many techs still need multiple jobs to get by, even with pay increases? What role does proper utilization play in career satisfaction? And how can practices do better at recognizing the full scope of a credentialed technician’s skills? If you’ve ever wondered what the future looks like for veterinary technicians, or how to keep your team engaged and fulfilled, this conversation is full of insights you can take back to your clinic. Gang, let’s get into this episode!

Article Referenced: https://todaysveterinarynurse.com/personal-professional-development/navta-2024-demographic-survey-results/


Beckie Mossor on LinkedIn: https://www.linkedin.com/in/beckie-mossor-bis-mpa-rvt-37a55527/


NAVTA: https://navta.net/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Beckie is the current President of the National Association of Veterinary Technicians in America, where she has contributed to national conversations on technician utilization, representation on veterinary medical boards, and equity in veterinary organizational structures. Her work has been published in professional outlets, and she regularly presents on the intersections of veterinary medicine, leadership, and advocacy.

She is the founder of the Veterinary Industry Giving Tree, a nonprofit dedicated to helping veterinary professionals in need during the winter holidays. She is a co-host of the Veterinary Viewfinder Podcast, where she has demonstrated nearly a decade of bringing controversial conversations and fierce advocacy to the profession.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Beckie Mossor, RVT, joins Dr. Andy Roark to dig into the surprising results of NAVTA’s 2024 demographic survey of veterinary technicians. Salaries are climbing, yet job satisfaction is dropping fast. How do we make sense of this? Beckie unpacks the data, from the overwhelming push for title protection and standardized credentialing, to the growing frustrations around underutilization in practice. This episode takes on tough but essential questions: Why do so many techs still need multiple jobs to get by, even with pay increases? What role does proper utilization play in career satisfaction? And how can practices do better at recognizing the full scope of a credentialed technician’s skills? If you’ve ever wondered what the future looks like for veterinary technicians, or how to keep your team engaged and fulfilled, this conversation is full of insights you can take back to your clinic. Gang, let’s get into this episode!

Article Referenced: https://todaysveterinarynurse.com/personal-professional-development/navta-2024-demographic-survey-results/


Beckie Mossor on LinkedIn: https://www.linkedin.com/in/beckie-mossor-bis-mpa-rvt-37a55527/


NAVTA: https://navta.net/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Beckie is the current President of the National Association of Veterinary Technicians in America, where she has contributed to national conversations on technician utilization, representation on veterinary medical boards, and equity in veterinary organizational structures. Her work has been published in professional outlets, and she regularly presents on the intersections of veterinary medicine, leadership, and advocacy.

She is the founder of the Veterinary Industry Giving Tree, a nonprofit dedicated to helping veterinary professionals in need during the winter holidays. She is a co-host of the Veterinary Viewfinder Podcast, where she has demonstrated nearly a decade of bringing controversial conversations and fierce advocacy to the profession.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/148221457/354-falling-job-satisfaction-and-rising-salaries-in-vet-techs/Thu, 18 Sep 2025 00:01:00 -040027:59falsefull354 - The State of Shelter Pet Adoption354 - The State of Shelter Pet AdoptionDr. Chelsie Estey, Chief Veterinary Officer for Hill’s US, joins Dr. Andy Roark to unpack the brand-new 2025 State of Shelter Pet Adoption Report. If you think shelter trends are all about “too many pets, not enough adopters,” think again. This massive study digs into the real barriers behind pet adoption and relinquishment, from the rising costs of care and housing challenges to surprising generational differences in how people make adoption decisions.

In this episode, Dr. Andy Roark and Dr. Chelsie Estey talk through what keeps pets in shelters longer, why affordability is shaping adoption choices, and how shelters are innovating with foster programs and community support. You’ll hear success stories from shelters tackling adoption hurdles in creative ways and learn how veterinary teams can play a critical role in keeping pets and families together. If you work in shelter medicine, general practice, or just want to understand where pet adoption trends are headed, this conversation is packed with insights you can use right away.


This episode is brought to you ad-free by Hill's Pet Nutrition!


Hill's Pet Nutrition: https://www.hillspet.com/


Hill's Food, Shelter and Love Program: https://www.hillspet.com/food-shelter-love/my-shelter


2025 Hill’s Pet Nutrition State of Shelter Pet Adoption Report: https://www.hillspet.com/shelter-report?lightboxfired=true


Shelter Animals Count National Database: https://www.shelteranimalscount.org/


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Chelsie Estey, MSc, DVM, DACVIM (Neurology) was appointed U.S. chief veterinary officer of Hill’s Pet Nutrition in March 2025. Dr. Estey, a veterinary neurologist, has contributed to the field through scientific publications and book chapters. She holds a doctor of veterinary medicine degree from the Atlantic Veterinary College and completed a neurology and neurosurgery residency at Cornell University. She also has a master of science degree from the University of Ottawa and a bachelor of science degree from the University of New Brunswick.

]]>Dr. Chelsie Estey, Chief Veterinary Officer for Hill’s US, joins Dr. Andy Roark to unpack the brand-new 2025 State of Shelter Pet Adoption Report. If you think shelter trends are all about “too many pets, not enough adopters,” think again. This massive study digs into the real barriers behind pet adoption and relinquishment, from the rising costs of care and housing challenges to surprising generational differences in how people make adoption decisions.

In this episode, Dr. Andy Roark and Dr. Chelsie Estey talk through what keeps pets in shelters longer, why affordability is shaping adoption choices, and how shelters are innovating with foster programs and community support. You’ll hear success stories from shelters tackling adoption hurdles in creative ways and learn how veterinary teams can play a critical role in keeping pets and families together. If you work in shelter medicine, general practice, or just want to understand where pet adoption trends are headed, this conversation is packed with insights you can use right away.


This episode is brought to you ad-free by Hill's Pet Nutrition!


Hill's Pet Nutrition: https://www.hillspet.com/


Hill's Food, Shelter and Love Program: https://www.hillspet.com/food-shelter-love/my-shelter


2025 Hill’s Pet Nutrition State of Shelter Pet Adoption Report: https://www.hillspet.com/shelter-report?lightboxfired=true


Shelter Animals Count National Database: https://www.shelteranimalscount.org/


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Chelsie Estey, MSc, DVM, DACVIM (Neurology) was appointed U.S. chief veterinary officer of Hill’s Pet Nutrition in March 2025. Dr. Estey, a veterinary neurologist, has contributed to the field through scientific publications and book chapters. She holds a doctor of veterinary medicine degree from the Atlantic Veterinary College and completed a neurology and neurosurgery residency at Cornell University. She also has a master of science degree from the University of Ottawa and a bachelor of science degree from the University of New Brunswick.

]]>https://blubrry.com/3832093/148432265/354-the-state-of-shelter-pet-adoption/Mon, 15 Sep 2025 00:01:00 -040019:33falsefull353 - The Impacts of Medical Futility353 - The Impacts of Medical FutilityDr. Nathan Peterson, DVM, DACVECC, MA Bioethics joins Dr. Andy Roark to dive into one of the hardest questions in veterinary medicine: what happens when treatments feel futile? As an emergency and critical care specialist at Cornell with a master’s in bioethics from Harvard, Dr. Peterson has studied how veterinary teams wrestle with cases where the outcome may not change and the burden often falls on technicians carrying out the plan.

In this conversation, Andy and Nathan unpack how veterinarians and technicians define medical futility, why perspectives often differ, and how the lack of agency can increase moral distress among support staff. They explore practical strategies to reduce burnout, strengthen team communication, and involve technicians in client discussions to create shared understanding. Gang, let’s get into this episode.

Nathan Peterson on LinkedIn: www.linkedin.com/in/nathan-peterson-DVM-DACVECC


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Nathan Peterson, DVM, MBE, DACVECC is an Associate Clinical Professor at Cornell University. He received his DVM from The Ohio State University and completed his internship and residency training in Emergency and Critical Care medicine at Angell Animal Medical Center in Boston. Following board certification, he spent 12 years as the head of the Department of Emergency and Critical Care Medicine at a tertiary referral hospital in Los Angeles before taking his current position at Cornell. He completed a Master of Bioethics through the Harvard Medical School Center for Bioethics in 2023 and has published works exploring the impact of providing futile treatments in veterinary medicine.


Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Nathan Peterson, DVM, DACVECC, MA Bioethics joins Dr. Andy Roark to dive into one of the hardest questions in veterinary medicine: what happens when treatments feel futile? As an emergency and critical care specialist at Cornell with a master’s in bioethics from Harvard, Dr. Peterson has studied how veterinary teams wrestle with cases where the outcome may not change and the burden often falls on technicians carrying out the plan.

In this conversation, Andy and Nathan unpack how veterinarians and technicians define medical futility, why perspectives often differ, and how the lack of agency can increase moral distress among support staff. They explore practical strategies to reduce burnout, strengthen team communication, and involve technicians in client discussions to create shared understanding. Gang, let’s get into this episode.

Nathan Peterson on LinkedIn: www.linkedin.com/in/nathan-peterson-DVM-DACVECC


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Nathan Peterson, DVM, MBE, DACVECC is an Associate Clinical Professor at Cornell University. He received his DVM from The Ohio State University and completed his internship and residency training in Emergency and Critical Care medicine at Angell Animal Medical Center in Boston. Following board certification, he spent 12 years as the head of the Department of Emergency and Critical Care Medicine at a tertiary referral hospital in Los Angeles before taking his current position at Cornell. He completed a Master of Bioethics through the Harvard Medical School Center for Bioethics in 2023 and has published works exploring the impact of providing futile treatments in veterinary medicine.


Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/148222881/353-the-impacts-of-medical-futility/Thu, 11 Sep 2025 00:01:00 -040023:37falsefull352 - Managing the Lunging Dog in the Clinic352 - Managing the Lunging Dog in the ClinicTabitha Kucera, RVT, VTS (Behavior) joins Dr. Andy Roark to tackle one of the most nerve-wracking clinic moments: the lunging, growling dog that makes everyone’s heart rate spike. What do you do when a giant breed charges into the exam room, the owner refuses muzzle training or pre-visit meds, and you’re left feeling like your only option is to “just get it done”? In this lively and practical conversation, Tabitha breaks down how to approach fearful and aggressive dogs with empathy and skill. She shares strategies to reduce fear, anxiety, and stress (FAS) through considerate handling, communication with pet owners, and team-wide planning. From lobby management to sedation protocols, she helps reframe these tough cases as opportunities to improve animal welfare, client trust, and staff safety. If you’ve ever struggled with patient handling, client education, or burnout tied to aggressive dogs, this episode is packed with insight you can use right away. Gang, let’s get into this episode!

Chirrups and Chatter


Tabitha Kucera on Instagram


Tails From A Vet Tech Podcast


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Tabitha Kucera is an Elite Fear Free Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner. She owns Chirrups and Chatter Cat and Dog Behavior Consulting and Training and is the animal behavior technician at The Gentle Vet in Ohio. Tabitha lectures at both regional and national levels, enjoying the opportunity to help people better understand and connect with animals. Additionally, Tabitha is a Fear Free certified speaker and coach, a Fear Free Practice Certification and Implemention Consultant, and the host of the podcast, Tails from a Vet Tech.


Tabitha offers organizational consulting and education for veterinary clinics and animal shelters, focusing on best practices that address both the emotional and physical needs of animals. She specializes in behavior and training programs and handling skills. Tabitha has contributed to the development of training and behavior programs for numerous veterinary hospitals and shelters and continues to provide ongoing support to these organizations through her consulting work.


Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Tabitha Kucera, RVT, VTS (Behavior) joins Dr. Andy Roark to tackle one of the most nerve-wracking clinic moments: the lunging, growling dog that makes everyone’s heart rate spike. What do you do when a giant breed charges into the exam room, the owner refuses muzzle training or pre-visit meds, and you’re left feeling like your only option is to “just get it done”? In this lively and practical conversation, Tabitha breaks down how to approach fearful and aggressive dogs with empathy and skill. She shares strategies to reduce fear, anxiety, and stress (FAS) through considerate handling, communication with pet owners, and team-wide planning. From lobby management to sedation protocols, she helps reframe these tough cases as opportunities to improve animal welfare, client trust, and staff safety. If you’ve ever struggled with patient handling, client education, or burnout tied to aggressive dogs, this episode is packed with insight you can use right away. Gang, let’s get into this episode!

Chirrups and Chatter


Tabitha Kucera on Instagram


Tails From A Vet Tech Podcast


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Tabitha Kucera is an Elite Fear Free Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner. She owns Chirrups and Chatter Cat and Dog Behavior Consulting and Training and is the animal behavior technician at The Gentle Vet in Ohio. Tabitha lectures at both regional and national levels, enjoying the opportunity to help people better understand and connect with animals. Additionally, Tabitha is a Fear Free certified speaker and coach, a Fear Free Practice Certification and Implemention Consultant, and the host of the podcast, Tails from a Vet Tech.


Tabitha offers organizational consulting and education for veterinary clinics and animal shelters, focusing on best practices that address both the emotional and physical needs of animals. She specializes in behavior and training programs and handling skills. Tabitha has contributed to the development of training and behavior programs for numerous veterinary hospitals and shelters and continues to provide ongoing support to these organizations through her consulting work.


Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/148148601/352-managing-the-lunging-dog-in-the-clinic/Thu, 04 Sep 2025 00:01:00 -040035:30falsefull351 - Avoiding Reckless Change In Vet Med351 - Avoiding Reckless Change In Vet MedMatt Salois, PhD, joins Dr. Andy Roark to talk about why not every shiny new idea in veterinary medicine is a good idea. From the surge in new veterinary schools to the debate on mid-level practitioners and telemedicine, Matt raises the question: are we solving problems or just creating new ones? With his trademark humor and economist’s lens, he makes the case for smarter, not faster, change in vet med. In this episode, you’ll hear a fresh take on why retention may matter more than recruitment, how productivity really impacts our profession, and why veterinary medicine doesn’t have to copy the mistakes of human healthcare. If you’ve ever wondered how to balance innovation with caution, this conversation will get you thinking.

Article Referenced: https://todaysveterinarybusiness.com/veterinary-lessons-viewpoint-0625/


Dr. Andy Roark Resources


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices.


Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians.


From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies.


Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Matt Salois, PhD, joins Dr. Andy Roark to talk about why not every shiny new idea in veterinary medicine is a good idea. From the surge in new veterinary schools to the debate on mid-level practitioners and telemedicine, Matt raises the question: are we solving problems or just creating new ones? With his trademark humor and economist’s lens, he makes the case for smarter, not faster, change in vet med. In this episode, you’ll hear a fresh take on why retention may matter more than recruitment, how productivity really impacts our profession, and why veterinary medicine doesn’t have to copy the mistakes of human healthcare. If you’ve ever wondered how to balance innovation with caution, this conversation will get you thinking.

Article Referenced: https://todaysveterinarybusiness.com/veterinary-lessons-viewpoint-0625/


Dr. Andy Roark Resources


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices.


Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians.


From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies.


Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/148035342/351-avoiding-reckless-change-in-vet-med/Thu, 28 Aug 2025 00:01:00 -040029:34falsefull350 - The Future of Vet Work: Autonomy350 - The Future of Vet Work: AutonomyDr. Ginger Templeton, DVM, COO of HomewardVet and MOVES, joins Dr. Andy Roark to explore what the future of veterinary careers could look like and spoiler alert: it’s not one-size-fits-all. In this episode, Andy and Ginger dive into the concept of autonomy in veterinary medicine, especially as the profession continues to shift toward a more fragmented, customizable future. Ginger shares her journey from burnout in traditional general practice to launching a mobile house call business and eventually helping build two innovative companies that support both specialists and GPs in practicing on their terms. If you’ve ever daydreamed about setting your own schedule, working independently, or building a career that actually fits your life, this one’s for you. You’ll learn about the operational support structures behind mobile vet work, the different ways autonomy can show up across career stages, and how Ginger’s team is making house calls less lonely and more sustainable. Let’s get into this episode!




This episode is brought to you ad-free by HomewardVet!


LINKS

https://www.homewardvet.com/

https://www.vetmoves.com/leadership/

HomewardVet: https://www.linkedin.com/company/homewardvet

Website: https://drandyroark.com

Highlighted Links: https://linktr.ee/drandyroark

Uncharted Vet: https://learn.unchartedvet.com/pages/home

Facebook: http://facebook.com/DrAndyRoark

Instagram: http://instagram.com/drandyroark


ABOUT OUR GUEST

Dr. Ginger Templeton is the Chief Operating Officer of MOVES Mobile Veterinary Specialists and HomewardVet. She has over 15 years clinical experience in general practice, including five as the owner of a busy concierge house call practice in Raleigh, NC. Ginger brings a unique approach to the executive role thanks to her training as an executive coach. She has worked with a wide-variety of veterinary clinicians and industry executives and leaders, which informs her approach with the team at MOVES and HomewardVet. In addition to her professional responsibilities, Ginger is a proud and vocal supporter of LGBTQ+ rights and DEI initiatives within the profession and outside and is a proud member of PrideVMC. She is also mom to two delightful young adults who are dedicated to making a positive impact in this world in their own ways. She became a mom during vet school and her experiences as a young mom early in her career and a mom of a child with a serious illness have also informed her approach to empathy, boundaries, and wellbeing in the veterinary profession.

]]>Dr. Ginger Templeton, DVM, COO of HomewardVet and MOVES, joins Dr. Andy Roark to explore what the future of veterinary careers could look like and spoiler alert: it’s not one-size-fits-all. In this episode, Andy and Ginger dive into the concept of autonomy in veterinary medicine, especially as the profession continues to shift toward a more fragmented, customizable future. Ginger shares her journey from burnout in traditional general practice to launching a mobile house call business and eventually helping build two innovative companies that support both specialists and GPs in practicing on their terms. If you’ve ever daydreamed about setting your own schedule, working independently, or building a career that actually fits your life, this one’s for you. You’ll learn about the operational support structures behind mobile vet work, the different ways autonomy can show up across career stages, and how Ginger’s team is making house calls less lonely and more sustainable. Let’s get into this episode!




This episode is brought to you ad-free by HomewardVet!


LINKS

https://www.homewardvet.com/

https://www.vetmoves.com/leadership/

HomewardVet: https://www.linkedin.com/company/homewardvet

Website: https://drandyroark.com

Highlighted Links: https://linktr.ee/drandyroark

Uncharted Vet: https://learn.unchartedvet.com/pages/home

Facebook: http://facebook.com/DrAndyRoark

Instagram: http://instagram.com/drandyroark


ABOUT OUR GUEST

Dr. Ginger Templeton is the Chief Operating Officer of MOVES Mobile Veterinary Specialists and HomewardVet. She has over 15 years clinical experience in general practice, including five as the owner of a busy concierge house call practice in Raleigh, NC. Ginger brings a unique approach to the executive role thanks to her training as an executive coach. She has worked with a wide-variety of veterinary clinicians and industry executives and leaders, which informs her approach with the team at MOVES and HomewardVet. In addition to her professional responsibilities, Ginger is a proud and vocal supporter of LGBTQ+ rights and DEI initiatives within the profession and outside and is a proud member of PrideVMC. She is also mom to two delightful young adults who are dedicated to making a positive impact in this world in their own ways. She became a mom during vet school and her experiences as a young mom early in her career and a mom of a child with a serious illness have also informed her approach to empathy, boundaries, and wellbeing in the veterinary profession.

]]>https://blubrry.com/3832093/147590957/cos-350-the-future-of-vet-work-autonomy/Mon, 25 Aug 2025 00:01:00 -040024:11falsefull349 - Vet Med Mental Health Status Report349 - Vet Med Mental Health Status ReportDr. Brian Bourquin, president of Not One More Vet (NOMV), joins Dr. Andy Roark to unpack the current state of mental health and wellness in veterinary medicine. What started as a small Facebook group has grown into a powerhouse nonprofit providing grants, peer support, accreditation programs, and a safety net for veterinary professionals in crisis.

In this candid conversation, Brian shares NOMV’s evolution, the impact of programs like Clear Blueprint and Lifeboat, and what he really thinks about the progress we’ve made in tackling veterinary burnout and mental health challenges. He also opens up about his own journey as a practice owner at Boston Veterinary Clinic, including the hard lessons he learned about leading with compassion and protecting his team. If you’ve ever wondered where veterinary wellness truly stands today, or how leaders can put real change into practice, this episode offers both hope and honest perspective.


NOMV.org


Race Around the World


NOMV CLEAR Blueprint


NOMV Advocates Program


www.bostonveterinaryclinic.com


Brian Bourquin on LinkedIn: linkedin.com/in/brian-bourquin-3356a6


Dr. Andy Roark Resources


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


Fueled by childhood dreams of being a keeper at his own zoo, Dr. Bourquin realized from a young age his path – a career in veterinary work. His journey began with graduation from Cornell University, the No. 1 school in the U.S. for veterinary medicine. After 13 years as a Boston veterinarian, he founded Boston Veterinary Clinic in 2012, placing an emphasis on trust, compassion, and top-level patient care. Embraced by the pet-loving community and with the aid of like-minded veterinary professionals, the practice has grown to 5 locations, each focusing on the best medicine possible with accreditations from AAHA, Fear Free, and Cat-Friendly Practices.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Brian Bourquin, president of Not One More Vet (NOMV), joins Dr. Andy Roark to unpack the current state of mental health and wellness in veterinary medicine. What started as a small Facebook group has grown into a powerhouse nonprofit providing grants, peer support, accreditation programs, and a safety net for veterinary professionals in crisis.

In this candid conversation, Brian shares NOMV’s evolution, the impact of programs like Clear Blueprint and Lifeboat, and what he really thinks about the progress we’ve made in tackling veterinary burnout and mental health challenges. He also opens up about his own journey as a practice owner at Boston Veterinary Clinic, including the hard lessons he learned about leading with compassion and protecting his team. If you’ve ever wondered where veterinary wellness truly stands today, or how leaders can put real change into practice, this episode offers both hope and honest perspective.


NOMV.org


Race Around the World


NOMV CLEAR Blueprint


NOMV Advocates Program


www.bostonveterinaryclinic.com


Brian Bourquin on LinkedIn: linkedin.com/in/brian-bourquin-3356a6


Dr. Andy Roark Resources


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


Fueled by childhood dreams of being a keeper at his own zoo, Dr. Bourquin realized from a young age his path – a career in veterinary work. His journey began with graduation from Cornell University, the No. 1 school in the U.S. for veterinary medicine. After 13 years as a Boston veterinarian, he founded Boston Veterinary Clinic in 2012, placing an emphasis on trust, compassion, and top-level patient care. Embraced by the pet-loving community and with the aid of like-minded veterinary professionals, the practice has grown to 5 locations, each focusing on the best medicine possible with accreditations from AAHA, Fear Free, and Cat-Friendly Practices.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/147861337/349-vet-med-mental-health-status-report/Thu, 21 Aug 2025 00:01:00 -040033:13falsefull348 - Vaccine Hesitancy in Pet Parents348 - Vaccine Hesitancy in Pet ParentsDr. Simon Haeder joins Dr. Andy Roark to dig into a surprising question: if a parent is hesitant to vaccinate their child, are they also likely to be hesitant about vaccinating their pet? The answer is more complex than you might expect. Drawing from his research published in JAVMA, Dr. Haeder shares insights on the correlation between human and pet vaccine hesitancy, what drives those concerns, and how trust in a veterinarian can be a powerful factor in pet owners’ decisions. The conversation covers everything from social media misinformation to the shifting role of veterinarians in a changing industry, plus what the future of veterinary care could look like in a post-truth world. You will walk away with a fresh perspective on how building long-term relationships with clients can influence public health, patient safety, and the human–animal bond. Let’s get into this episode!

Article Referenced: https://avmajournals.avma.org/view/journals/ajvr/86/2/ajvr.24.06.0163.xml


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Simon F. Haeder is an Associate Professor of Public Health at Texas A&M University’s School of Public Health, where he also serves as Health Policy Cognate Chair in the Department of Health Policy and Management. A nationally recognized scholar on health policy, access to care, and vaccine hesitancy, Dr. Haeder’s work bridges human and veterinary medicine, exploring how public perceptions and trust influence healthcare decisions. His research has been published in leading journals such as Health Affairs, Vaccine, and JAVMA, and he is a frequent contributor to national conversations on public health through outlets like The Washington Post, The Conversation, and Health Affairs Blog. With a career spanning academia, policy advising, and interdisciplinary research leadership, Dr. Haeder brings a unique perspective on how trust, science, and policy intersect in shaping the future of healthcare.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Simon Haeder joins Dr. Andy Roark to dig into a surprising question: if a parent is hesitant to vaccinate their child, are they also likely to be hesitant about vaccinating their pet? The answer is more complex than you might expect. Drawing from his research published in JAVMA, Dr. Haeder shares insights on the correlation between human and pet vaccine hesitancy, what drives those concerns, and how trust in a veterinarian can be a powerful factor in pet owners’ decisions. The conversation covers everything from social media misinformation to the shifting role of veterinarians in a changing industry, plus what the future of veterinary care could look like in a post-truth world. You will walk away with a fresh perspective on how building long-term relationships with clients can influence public health, patient safety, and the human–animal bond. Let’s get into this episode!

Article Referenced: https://avmajournals.avma.org/view/journals/ajvr/86/2/ajvr.24.06.0163.xml


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Simon F. Haeder is an Associate Professor of Public Health at Texas A&M University’s School of Public Health, where he also serves as Health Policy Cognate Chair in the Department of Health Policy and Management. A nationally recognized scholar on health policy, access to care, and vaccine hesitancy, Dr. Haeder’s work bridges human and veterinary medicine, exploring how public perceptions and trust influence healthcare decisions. His research has been published in leading journals such as Health Affairs, Vaccine, and JAVMA, and he is a frequent contributor to national conversations on public health through outlets like The Washington Post, The Conversation, and Health Affairs Blog. With a career spanning academia, policy advising, and interdisciplinary research leadership, Dr. Haeder brings a unique perspective on how trust, science, and policy intersect in shaping the future of healthcare.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/147718916/348-vaccine-hesitancy-in-pet-parents/Thu, 14 Aug 2025 00:01:00 -040025:10falsefull347 - When Care Can't Wait: Being Prepared for Critical Cases347 - When Care Can't Wait: Being Prepared for Critical CasesCone of Shame 347 - When Care Can't Wait: Being Prepared for Critical Cases


Julia Sosa, Chief Experience Officer at Pumpkin Pet Insurance, joins Dr. Andy Roark for a must-hear conversation on what happens when care can't wait. Ever had that moment in clinic when a pet’s situation is critical and the client is staring at an estimate, panicked and unsure what to do? This episode dives headfirst into the chaos of urgent cases and how we, as veterinary professionals, can better support clients in the middle of that emotional storm. Julia shares how Pumpkin’s new urgent-pay service, Pumpkin Now, is transforming how pet insurance works in those high-stakes moments, giving owners financial clarity within minutes and helping vet teams stay focused on care, not claims.


Dr. Andy and Julia unpack why pet insurance is often misunderstood, what it really means to be “hospital-centric,” and how to streamline workflows without overburdening teams. Whether you’re skeptical of insurance or already a fan, this episode brings new insight into making emergency care more accessible. Gang, let’s get into this episode.


PumpkinNow Expedited Payment Terms: Qualified customers with eligible claims for treatments $1k or more could be paid in 15 minutes after submitting a request if their bank accepts real-time payments. For full terms & conditions, visit www.pumpkin.care/pn-terms. For pet insurance terms and conditions, visit: https://www.pumpkin.care/sample-plan/. Products are underwritten by either Independence American Insurance Company (NAIC #26581), or United States Fire Insurance Company (NAIC #21113), and produced by Pumpkin Insurance Services Inc. (“Pumpkin”) (NPN #19084749; CA License #6001617).


Pumpkin Care for Veterinarians: https://www.pumpkin.care/for-veterinarians/


Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: https://drandyroark.com/store/


All Links: linktr.ee/DrAndyRoark


Julia Sosa is a Design Leader whose lifelong love of animals led to her passion and focus in the pet care and veterinary industries. As a founding member and Chief Experience Officer of Pumpkin, one of the fastest-growing pet insurance companies in the United States, Julia leads UX research, strategy, and product design for their member and veterinary experiences. In January 2024, she started coursework to become a Veterinary Technician and explore her dream of becoming a late-in-life veterinarian.


Julia is an active member of the rescue and shelter community and a devoted foster and adoption counselor for the ACC. She is the proud pet mom to two small dogs, two large cats, three chickens, and over 112+ foster kittens (and counting).


]]>Cone of Shame 347 - When Care Can't Wait: Being Prepared for Critical Cases


Julia Sosa, Chief Experience Officer at Pumpkin Pet Insurance, joins Dr. Andy Roark for a must-hear conversation on what happens when care can't wait. Ever had that moment in clinic when a pet’s situation is critical and the client is staring at an estimate, panicked and unsure what to do? This episode dives headfirst into the chaos of urgent cases and how we, as veterinary professionals, can better support clients in the middle of that emotional storm. Julia shares how Pumpkin’s new urgent-pay service, Pumpkin Now, is transforming how pet insurance works in those high-stakes moments, giving owners financial clarity within minutes and helping vet teams stay focused on care, not claims.


Dr. Andy and Julia unpack why pet insurance is often misunderstood, what it really means to be “hospital-centric,” and how to streamline workflows without overburdening teams. Whether you’re skeptical of insurance or already a fan, this episode brings new insight into making emergency care more accessible. Gang, let’s get into this episode.


PumpkinNow Expedited Payment Terms: Qualified customers with eligible claims for treatments $1k or more could be paid in 15 minutes after submitting a request if their bank accepts real-time payments. For full terms & conditions, visit www.pumpkin.care/pn-terms. For pet insurance terms and conditions, visit: https://www.pumpkin.care/sample-plan/. Products are underwritten by either Independence American Insurance Company (NAIC #26581), or United States Fire Insurance Company (NAIC #21113), and produced by Pumpkin Insurance Services Inc. (“Pumpkin”) (NPN #19084749; CA License #6001617).


Pumpkin Care for Veterinarians: https://www.pumpkin.care/for-veterinarians/


Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: https://drandyroark.com/store/


All Links: linktr.ee/DrAndyRoark


Julia Sosa is a Design Leader whose lifelong love of animals led to her passion and focus in the pet care and veterinary industries. As a founding member and Chief Experience Officer of Pumpkin, one of the fastest-growing pet insurance companies in the United States, Julia leads UX research, strategy, and product design for their member and veterinary experiences. In January 2024, she started coursework to become a Veterinary Technician and explore her dream of becoming a late-in-life veterinarian.


Julia is an active member of the rescue and shelter community and a devoted foster and adoption counselor for the ACC. She is the proud pet mom to two small dogs, two large cats, three chickens, and over 112+ foster kittens (and counting).


]]>https://blubrry.com/3832093/147536920/347-when-care-cant-wait-being-prepared-for-critical-cases/Mon, 11 Aug 2025 00:01:00 -040025:22falsefull346 - Venomous Snake Bites! (HDYTT)346 - Venomous Snake Bites! (HDYTT)Dr. Cory Woliver, DVM, emergency and critical care lecturer at the University of Florida, joins Dr. Andy Roark to discuss venomous snake bite management in veterinary practice. Ever wondered how many vials of anti-venom to give when a copperhead or rattlesnake strikes? This episode cuts through the guesswork on coagulation testing, anti-venom dosing strategies, pain control options, and when to hospitalize versus treat as an outpatient. Dr. Woliver explains why steroids, NSAIDs, and routine antibiotics often miss the mark and how early, aggressive anti-venom is your best defense against tissue necrosis. You’ll learn practical tips on evaluating bite severity, setting client expectations, and choosing between strong opioids like methadone or hydromorphone for pain relief. Whether you see one snake bite a season or dozens, this one-stop shop equips you with the science and experience to act confidently under pressure. Let’s get into this episode.

National Snake Bite Support Website: https://www.nationalsnakebitesupport.org/


Facebook Group: https://www.facebook.com/groups/national.snakebite.support/


Snake Bite Foundation Website: https://www.snakebitefoundation.org/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Cory Woliver is a veterinarian practicing as a Clinical Lecturer in Emergency and Critical Care at the University of Florida College of Veterinary Medicine. He earned his BS in biology at SUNY Stony Brook and his DVM at Ross University School of Veterinary Medicine. During his 18-month emergency and critical care-focused internship at Colorado State University, he treated a large number of snake envenomations. He has also earned a certificate in hemodialysis through the University of California – Davis.


After his postgraduate training, Dr. Woliver spent several years in private practice in New York before coming to the University of Florida in 2019. His clinical interests include snakebites (especially coral snake envenomations), acute kidney injuries, and extracorporeal therapies. He is currently the PI for the clinical trial using Varespladib in coral snake envenomated patients.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Cory Woliver, DVM, emergency and critical care lecturer at the University of Florida, joins Dr. Andy Roark to discuss venomous snake bite management in veterinary practice. Ever wondered how many vials of anti-venom to give when a copperhead or rattlesnake strikes? This episode cuts through the guesswork on coagulation testing, anti-venom dosing strategies, pain control options, and when to hospitalize versus treat as an outpatient. Dr. Woliver explains why steroids, NSAIDs, and routine antibiotics often miss the mark and how early, aggressive anti-venom is your best defense against tissue necrosis. You’ll learn practical tips on evaluating bite severity, setting client expectations, and choosing between strong opioids like methadone or hydromorphone for pain relief. Whether you see one snake bite a season or dozens, this one-stop shop equips you with the science and experience to act confidently under pressure. Let’s get into this episode.

National Snake Bite Support Website: https://www.nationalsnakebitesupport.org/


Facebook Group: https://www.facebook.com/groups/national.snakebite.support/


Snake Bite Foundation Website: https://www.snakebitefoundation.org/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Cory Woliver is a veterinarian practicing as a Clinical Lecturer in Emergency and Critical Care at the University of Florida College of Veterinary Medicine. He earned his BS in biology at SUNY Stony Brook and his DVM at Ross University School of Veterinary Medicine. During his 18-month emergency and critical care-focused internship at Colorado State University, he treated a large number of snake envenomations. He has also earned a certificate in hemodialysis through the University of California – Davis.


After his postgraduate training, Dr. Woliver spent several years in private practice in New York before coming to the University of Florida in 2019. His clinical interests include snakebites (especially coral snake envenomations), acute kidney injuries, and extracorporeal therapies. He is currently the PI for the clinical trial using Varespladib in coral snake envenomated patients.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/147536211/346-venomous-snake-bites-hdytt/Thu, 07 Aug 2025 00:01:00 -040023:21falsefull345 - NEW RESEARCH: Relational Coordination in Vet Clinics345 - NEW RESEARCH: Relational Coordination in Vet ClinicsWhat if improving your clinic’s communication could reduce turnover, boost job satisfaction, and enhance medical quality? Dr. Jason Coe is back on the podcast with brand-new research that shows how “relational coordination” (aka how roles within your team communicate and collaborate) impacts everything from psychological safety to employee retention. In this episode, Dr. Coe and Dr. Andy Roark dive into the findings from a cross-industry communication model now being applied to veterinary teams. They explore what high vs. low relational coordination looks like in real life, how communication systems like impactful rounds and EMR notes can move the needle, and why this data matters for improving not just morale but also patient outcomes. Whether you're a practice owner, a manager, or just someone who wants your team to function better, this episode offers both inspiration and real takeaways. Gang, let’s get into this episode!

Linkedin: https://www.linkedin.com/company/relationship-centred-veterinary-medicine-at-the-ontario-veterinary-college


University of Guelph: https://rcvm.uoguelph.ca/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark



Dr. Jason Coe is a Professor at the Ontario Veterinary College in Guelph, Ontario, Canada. After graduating from the College in 2001, he returned from mixed-animal practice to complete a PhD in the area of veterinary communications in 2008. In the same year, Jason joined the Ontario Veterinary College in the Department of Population Medicine where he has established an active research program examining the human-animal bond as well as the role of interpersonal communications on the outcomes of veterinary care. In his current role at the College, he coordinates the clinical-communication curriculum across all 4 years of the veterinary program and is involved in teaching students about the relationships that exist between people and animals.


Over the past two decades, Jason has established an international reputation for his leadership in veterinary communications, primary-care veterinary education and understanding the human-animal bond. He has published over 100 peer-reviewed journal articles, contributed to several book chapters, and is regularly invited to speak nationally and internationally at scientific and continuing-education conferences. Jason currently holds the VCA Canada Chair in Relationship-Centred Veterinary Medicine (2021-2026), at the Ontario Veterinary College, dedicated to research and education in communication and relationship-building to improve the outcomes of veterinary care. In 2021, Jason was honoured with the American Veterinary Medical Association’s Bustad Companion Animal Veterinarian of the Year Award for his notable contributions to the veterinary profession and in 2022, he founded the research program Relationship-Centred Veterinary Medicine at the Ontario Veterinary College (https://rcvm.uoguelph.ca/).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>What if improving your clinic’s communication could reduce turnover, boost job satisfaction, and enhance medical quality? Dr. Jason Coe is back on the podcast with brand-new research that shows how “relational coordination” (aka how roles within your team communicate and collaborate) impacts everything from psychological safety to employee retention. In this episode, Dr. Coe and Dr. Andy Roark dive into the findings from a cross-industry communication model now being applied to veterinary teams. They explore what high vs. low relational coordination looks like in real life, how communication systems like impactful rounds and EMR notes can move the needle, and why this data matters for improving not just morale but also patient outcomes. Whether you're a practice owner, a manager, or just someone who wants your team to function better, this episode offers both inspiration and real takeaways. Gang, let’s get into this episode!

Linkedin: https://www.linkedin.com/company/relationship-centred-veterinary-medicine-at-the-ontario-veterinary-college


University of Guelph: https://rcvm.uoguelph.ca/


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark



Dr. Jason Coe is a Professor at the Ontario Veterinary College in Guelph, Ontario, Canada. After graduating from the College in 2001, he returned from mixed-animal practice to complete a PhD in the area of veterinary communications in 2008. In the same year, Jason joined the Ontario Veterinary College in the Department of Population Medicine where he has established an active research program examining the human-animal bond as well as the role of interpersonal communications on the outcomes of veterinary care. In his current role at the College, he coordinates the clinical-communication curriculum across all 4 years of the veterinary program and is involved in teaching students about the relationships that exist between people and animals.


Over the past two decades, Jason has established an international reputation for his leadership in veterinary communications, primary-care veterinary education and understanding the human-animal bond. He has published over 100 peer-reviewed journal articles, contributed to several book chapters, and is regularly invited to speak nationally and internationally at scientific and continuing-education conferences. Jason currently holds the VCA Canada Chair in Relationship-Centred Veterinary Medicine (2021-2026), at the Ontario Veterinary College, dedicated to research and education in communication and relationship-building to improve the outcomes of veterinary care. In 2021, Jason was honoured with the American Veterinary Medical Association’s Bustad Companion Animal Veterinarian of the Year Award for his notable contributions to the veterinary profession and in 2022, he founded the research program Relationship-Centred Veterinary Medicine at the Ontario Veterinary College (https://rcvm.uoguelph.ca/).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/147407969/345-new-research-relational-coordination-in-vet-clinics/Thu, 31 Jul 2025 00:01:00 -040031:05falsefull344 - Obese Diabetic Cat Now Has Renal Disease! (HDYTT)344 - Obese Diabetic Cat Now Has Renal Disease! (HDYTT)What do you do when your big, lovable diabetic cat suddenly develops renal disease? You call in the nutritionist cavalry! In this episode, Dr. Andy Roark is joined by boarded veterinary nutritionist Dr. Caitlyn Getty to tackle a real-world “hot mess express” case: Claudia, an obese diabetic cat who’s now showing signs of kidney issues. Together, they dig into the complexities of nutritional management for cats with multiple chronic conditions. Dr. Getty breaks down why common diets can conflict with one another in cases like this, and how Hill’s Prescription Diet Multi-Organ Feline can help bridge the gap. They cover protein and phosphorus challenges, insulin dosing concerns, fiber benefits, and the power of a slow and steady transition when switching foods. Whether you’ve got cats with combo problems like diabetes and kidney disease or just love nerding out over nutrition, this episode is full of practical takeaways and clinical insight. Let’s get into this episode.


Check out the downloadable team training worksheet and follow along together! Empower your team to educate clients using the notes and discussion questions.


This episode is brought to you by Hill's Pet Nutrition!


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links



ABOUT OUR GUEST

Caitlyn is a Board Certified Veterinary Nutritionist® and Scientific Communications Senior Specialist on the US Professional Veterinary Affairs Team at Hill’s Pet Nutrition. She spent 13 years at the University of Illinois completing her BS, DVM, and PhD in Nutritional Sciences. During veterinary school and her PhD, she became very interested in nutrition education of veterinary students and the power of nutrition in health and disease. She completed a rotating small animal medicine and surgery internship on the north side of Chicago and then moved to Raleigh, NC to complete her Small Animal Clinical Nutrition residency at North Carolina State University. She currently lives outside Indianapolis with 4 cats, 2 dogs, and her fiancé!

]]>What do you do when your big, lovable diabetic cat suddenly develops renal disease? You call in the nutritionist cavalry! In this episode, Dr. Andy Roark is joined by boarded veterinary nutritionist Dr. Caitlyn Getty to tackle a real-world “hot mess express” case: Claudia, an obese diabetic cat who’s now showing signs of kidney issues. Together, they dig into the complexities of nutritional management for cats with multiple chronic conditions. Dr. Getty breaks down why common diets can conflict with one another in cases like this, and how Hill’s Prescription Diet Multi-Organ Feline can help bridge the gap. They cover protein and phosphorus challenges, insulin dosing concerns, fiber benefits, and the power of a slow and steady transition when switching foods. Whether you’ve got cats with combo problems like diabetes and kidney disease or just love nerding out over nutrition, this episode is full of practical takeaways and clinical insight. Let’s get into this episode.


Check out the downloadable team training worksheet and follow along together! Empower your team to educate clients using the notes and discussion questions.


This episode is brought to you by Hill's Pet Nutrition!


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links



ABOUT OUR GUEST

Caitlyn is a Board Certified Veterinary Nutritionist® and Scientific Communications Senior Specialist on the US Professional Veterinary Affairs Team at Hill’s Pet Nutrition. She spent 13 years at the University of Illinois completing her BS, DVM, and PhD in Nutritional Sciences. During veterinary school and her PhD, she became very interested in nutrition education of veterinary students and the power of nutrition in health and disease. She completed a rotating small animal medicine and surgery internship on the north side of Chicago and then moved to Raleigh, NC to complete her Small Animal Clinical Nutrition residency at North Carolina State University. She currently lives outside Indianapolis with 4 cats, 2 dogs, and her fiancé!

]]>https://blubrry.com/3832093/147270018/cos-344-obese-diabetic-cat-now-has-renal-disease-hdytt/Mon, 28 Jul 2025 00:01:00 -040014:35falsefull343 - Lawsuits! Interns, LMU, the AVMA, and more!343 - Lawsuits! Interns, LMU, the AVMA, and more!Dr. Lance Roasa, a veterinarian and practicing lawyer, who is the founder of Roasa Law Group joins Dr. Andy Roark. They dive into two key lawsuits shaking up the veterinary world: LMU Lincoln Memorial University suing the AVMA for anti-competitive practices and veterinary interns launching a class action lawsuit against the Match program and some vet schools. Dr. Roasa breaks down both cases, discussing the reasons behind them, the arguments involved, and the potential impact on the profession. They also touch on broader issues like the influence of venture capitalists and the evolving landscape of veterinary medicine. Let's get into this.

Office Hours Podcast


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Guest Bio:

Dr. Roasa is a 2008 graduate of Texas A&amp;M who has practiced in small

animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the

University of Nebraska, is the past president of the American Veterinary Medical

Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medica record keeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business

Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Lance Roasa, a veterinarian and practicing lawyer, who is the founder of Roasa Law Group joins Dr. Andy Roark. They dive into two key lawsuits shaking up the veterinary world: LMU Lincoln Memorial University suing the AVMA for anti-competitive practices and veterinary interns launching a class action lawsuit against the Match program and some vet schools. Dr. Roasa breaks down both cases, discussing the reasons behind them, the arguments involved, and the potential impact on the profession. They also touch on broader issues like the influence of venture capitalists and the evolving landscape of veterinary medicine. Let's get into this.

Office Hours Podcast


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Guest Bio:

Dr. Roasa is a 2008 graduate of Texas A&amp;M who has practiced in small

animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the

University of Nebraska, is the past president of the American Veterinary Medical

Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medica record keeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business

Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/147115235/343-lawsuits-interns-lmu-the-avma-and-more/Thu, 24 Jul 2025 00:01:00 -040028:04falsefull342 - Quality Control and Ethical Use in Veterinary AI342 - Quality Control and Ethical Use in Veterinary AIDr. Petra Harms, veterinarian and founder of VetMaite, joins Dr. Andy Roark to tackle one of the most overlooked questions in veterinary AI: how do we know these tools actually work? AI scribes, chatbots and diagnostic aids are flooding into veterinary clinics, but who is testing their accuracy, safeguarding client data, or setting ethical standards? Petra is a big fan of AI (she’s not calling for chisels and stone tablets) but argues that without proper quality control, veterinarians and clients could pay the price. In this thought-provoking episode, you’ll hear why “data is the new gold,” what every practice owner should ask before buying an AI tool, and how to embrace technology responsibly without sacrificing patient care or privacy. If you’re excited about AI but also a little uneasy, this is the conversation you didn’t know you needed. Let’s get into this episode!

Dr. Petra Harms on LinkedIn: https://www.linkedin.com/in/petra-kos-harms/


VetMade: https://www.vetmade.com/about


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop: http:/


All Links: http://linktr.ee/DrAndyRoark


Dr. Harms works at the intersection of emerging artificial intelligence technology and practical small animal veterinary practice. She has spent more than two decades working in veterinary clinics, 15 of those as a veterinarian. She has practiced medicine through seismic shifts in the medical field, from the change from paper to electronic medical records and during the ongoing evolution of EMR's.

​

She has practiced with fifteen veterinary medical clinics, taken part in three major technology transitions, one major facility transition, and is versed in five EMR systems. She has worked closely with a teams of highly trained emergency clinicians and specialists, and has also worked as solo practitioner in charge of day-to-day clinic operation.

​

In the past year, Dr Harms has focused her education on learning about Artificial Intelligence and its significance to healthcare systems, obtaining certificates of specialization from Stanford and Harvard with more on the way.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Petra Harms, veterinarian and founder of VetMaite, joins Dr. Andy Roark to tackle one of the most overlooked questions in veterinary AI: how do we know these tools actually work? AI scribes, chatbots and diagnostic aids are flooding into veterinary clinics, but who is testing their accuracy, safeguarding client data, or setting ethical standards? Petra is a big fan of AI (she’s not calling for chisels and stone tablets) but argues that without proper quality control, veterinarians and clients could pay the price. In this thought-provoking episode, you’ll hear why “data is the new gold,” what every practice owner should ask before buying an AI tool, and how to embrace technology responsibly without sacrificing patient care or privacy. If you’re excited about AI but also a little uneasy, this is the conversation you didn’t know you needed. Let’s get into this episode!

Dr. Petra Harms on LinkedIn: https://www.linkedin.com/in/petra-kos-harms/


VetMade: https://www.vetmade.com/about


Dr. Know-It-All Card Game: https://drandyroark.com/product/dr-know-it-all-card-game/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop: http:/


All Links: http://linktr.ee/DrAndyRoark


Dr. Harms works at the intersection of emerging artificial intelligence technology and practical small animal veterinary practice. She has spent more than two decades working in veterinary clinics, 15 of those as a veterinarian. She has practiced medicine through seismic shifts in the medical field, from the change from paper to electronic medical records and during the ongoing evolution of EMR's.

​

She has practiced with fifteen veterinary medical clinics, taken part in three major technology transitions, one major facility transition, and is versed in five EMR systems. She has worked closely with a teams of highly trained emergency clinicians and specialists, and has also worked as solo practitioner in charge of day-to-day clinic operation.

​

In the past year, Dr Harms has focused her education on learning about Artificial Intelligence and its significance to healthcare systems, obtaining certificates of specialization from Stanford and Harvard with more on the way.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/147032752/342-quality-control-and-ethical-use-in-veterinary-ai/Thu, 17 Jul 2025 00:01:00 -040029:45falsefull341 - IBD Dog Now has Renal Disease (HDYTT)341 - IBD Dog Now has Renal Disease (HDYTT)Dr. Caitlyn Getty, DVM, PhD, DACVIM (Nutrition), is back on the Cone of Shame to tackle a classic hot mess express: the IBD dog who now has early kidney disease. In this “How Do You Treat That?” episode, Dr. Andy Roark presents Murph, a finicky Yorkie with a sensitive gut, a history of GI explosions, and renal values on the rise. The kicker? His current food is working, and his owners are terrified to change it.


Dr. Getty breaks down how to approach cases with conflicting nutritional needs and shares her checklist for diet selection when no one food seems perfect. They dig into the new Hills Canine Multi-Organ diet, why it might be a game-changer for dogs like Murph, and when it might not be the right fit. You’ll walk away with practical tips for food transitions, client communication, and managing complex patients without causing a GI disaster. If you’ve ever had a fragile pup with overlapping conditions and nervous clients clinging to the current food bag for dear life, this one’s for you.


Check out the downloadable team training worksheet and follow along together! Empower your team to educate clients using the notes and discussion questions.


This episode is brought to you by Hill's Pet Nutrition!


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Caitlyn is a Board Certified Veterinary Nutritionist® and Scientific Communications Senior Specialist on the US Professional Veterinary Affairs Team at Hill’s Pet Nutrition. She spent 13 years at the University of Illinois completing her BS, DVM, and PhD in Nutritional Sciences. During veterinary school and her PhD, she became very interested in nutrition education of veterinary students and the power of nutrition in health and disease. She completed a rotating small animal medicine and surgery internship on the north side of Chicago and then moved to Raleigh, NC to complete her Small Animal Clinical Nutrition residency at North Carolina State University. She currently lives outside Indianapolis with 4 cats, 2 dogs, and her fiancé!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Caitlyn Getty, DVM, PhD, DACVIM (Nutrition), is back on the Cone of Shame to tackle a classic hot mess express: the IBD dog who now has early kidney disease. In this “How Do You Treat That?” episode, Dr. Andy Roark presents Murph, a finicky Yorkie with a sensitive gut, a history of GI explosions, and renal values on the rise. The kicker? His current food is working, and his owners are terrified to change it.


Dr. Getty breaks down how to approach cases with conflicting nutritional needs and shares her checklist for diet selection when no one food seems perfect. They dig into the new Hills Canine Multi-Organ diet, why it might be a game-changer for dogs like Murph, and when it might not be the right fit. You’ll walk away with practical tips for food transitions, client communication, and managing complex patients without causing a GI disaster. If you’ve ever had a fragile pup with overlapping conditions and nervous clients clinging to the current food bag for dear life, this one’s for you.


Check out the downloadable team training worksheet and follow along together! Empower your team to educate clients using the notes and discussion questions.


This episode is brought to you by Hill's Pet Nutrition!


Hill's Vet


Hill's Veterinary Academy


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Caitlyn is a Board Certified Veterinary Nutritionist® and Scientific Communications Senior Specialist on the US Professional Veterinary Affairs Team at Hill’s Pet Nutrition. She spent 13 years at the University of Illinois completing her BS, DVM, and PhD in Nutritional Sciences. During veterinary school and her PhD, she became very interested in nutrition education of veterinary students and the power of nutrition in health and disease. She completed a rotating small animal medicine and surgery internship on the north side of Chicago and then moved to Raleigh, NC to complete her Small Animal Clinical Nutrition residency at North Carolina State University. She currently lives outside Indianapolis with 4 cats, 2 dogs, and her fiancé!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/146242034/340-ibd-dog-now-has-renal-disease-hdytt/Mon, 14 Jul 2025 00:01:00 -040022:02falsefull340 - Women In Business340 - Women In BusinessDr. Stacee Santi, veterinarian, tech founder, and author of Stop Acting Like a Girl, joins Dr. Andy Roark for a conversation that challenges the norms women are handed and how those expectations shape careers in veterinary medicine and beyond. From the ER to the boardroom, Stacee has walked the walk, founding Vet2Pet, navigating startup negotiations, and now stepping into authorship and podcasting with her new show Everyday Wonder Women. In this episode, she shares the pivotal moment that inspired her book title, how generational beliefs shaped her journey, and why so many high-performing women still hesitate to speak up or negotiate their worth. This one’s for anyone mentoring women in the profession, raising daughters, or trying to build a more inclusive clinic culture. You’ll walk away with new insight on how to empower quieter voices, rethink staff meetings, and encourage decisive leadership.

Stop Acting Like a Girl Book


Stacee Santi on LinkedIn


Every Day Wonder Women Podcast


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Stacee Santi is a 1996 DVM graduate from Colorado State University and the founder of Vet2Pet, a tech platform for veterinary practices that was sold to Vetsource in 2022. With over 20 years in small animal and emergency practice, Stacee offers practical solutions for veterinary teams in tech, workflows, client service, and leadership. She’s also the author of Stop Acting Like a Girl, a book that encourages women to break free from outdated expectations and embrace assertiveness, confidence, and ambition. Stacee has served on multiple industry advisory boards, was past president of the Colorado Veterinary Medical Association, and was named 2021 Educator of the Year by the Western Veterinary Conference. She lives in Durango, Colorado with her husband, 6 horses, 2 dogs, 1 cat, 4 chickens, and dreams of a baby burro.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Stacee Santi, veterinarian, tech founder, and author of Stop Acting Like a Girl, joins Dr. Andy Roark for a conversation that challenges the norms women are handed and how those expectations shape careers in veterinary medicine and beyond. From the ER to the boardroom, Stacee has walked the walk, founding Vet2Pet, navigating startup negotiations, and now stepping into authorship and podcasting with her new show Everyday Wonder Women. In this episode, she shares the pivotal moment that inspired her book title, how generational beliefs shaped her journey, and why so many high-performing women still hesitate to speak up or negotiate their worth. This one’s for anyone mentoring women in the profession, raising daughters, or trying to build a more inclusive clinic culture. You’ll walk away with new insight on how to empower quieter voices, rethink staff meetings, and encourage decisive leadership.

Stop Acting Like a Girl Book


Stacee Santi on LinkedIn


Every Day Wonder Women Podcast


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


Dr. Stacee Santi is a 1996 DVM graduate from Colorado State University and the founder of Vet2Pet, a tech platform for veterinary practices that was sold to Vetsource in 2022. With over 20 years in small animal and emergency practice, Stacee offers practical solutions for veterinary teams in tech, workflows, client service, and leadership. She’s also the author of Stop Acting Like a Girl, a book that encourages women to break free from outdated expectations and embrace assertiveness, confidence, and ambition. Stacee has served on multiple industry advisory boards, was past president of the Colorado Veterinary Medical Association, and was named 2021 Educator of the Year by the Western Veterinary Conference. She lives in Durango, Colorado with her husband, 6 horses, 2 dogs, 1 cat, 4 chickens, and dreams of a baby burro.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/146242035/341-women-in-business/Thu, 10 Jul 2025 00:01:00 -040024:26falsefull339 - Personalizing Pet Healthcare: Moving Beyond One-Size-Fits-All339 - Personalizing Pet Healthcare: Moving Beyond One-Size-Fits-AllIn this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Dr. Emily Tincher, Chief Veterinary Officer at Nationwide Pet Insurance, to explore how veterinarians can personalize care for individual pets, their families and to the disease. They discuss new research, tools like The Pet HealthZone®, and the power of clinical empathy. According to recent PetSmart Charities research, nearly half of pet families are questioning whether care is worth the cost. This episode dives into practical ways to keep care accessible, affordable, and aligned with clients’ goals and realities. They explore how personalizing care goes beyond cost. It's about matching treatment to what the pet family can realistically do, whether that’s giving medications, handling mobility, or managing emotional stress. This conversation is packed with actionable ideas for any veterinary healthcare team in the exam room!



This episode is brought to you by Nationwide Pet Insurance!


Order Nationwide materials for your practice!


Pet HealthZone


Emily Tincher on LinkedIn


Veterinary Leadership Institute – Giving veterinary professionals the leadership skills


All Dog Breeds Guide | Browse Comprehensive Guides by Dog Breed


Outpatient gastrointestinal foreign body surgeries performed in a nonspecialized setting have good outcomes for dogs and cats in: Journal of the American Veterinary Medical Association - Ahead of print


52% of U.S. Pet Owners Have Skipped or Declined Recommended Veterinary Care | PetSmart Charities


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Dr. Emily M. Tincher is a collaborative leader who uses data-informed approaches to create sustainable systems that meet the needs of pet families, veterinary healthcare teams, and businesses. She is a second-generation veterinarian and a graduate of Auburn University’s College of Veterinary Medicine, and she has worked in industry roles and in small animal emergency and general practices. As Chief Veterinary Officer at Nationwide, Dr. Tincher manages strategy and operations for pet health programs, develops partnerships within the animal health industry, and directs engagement with veterinary teams.


Dr. Tincher is President of the Board of Directors for the Veterinary Leadership Institute and is a member of the Board of Directors of the Veterinary Innovation Council. She co-authored a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice,” and has become a sought-after speaker, most recently on spectrum of care topics, presenting at major veterinary conferences across North America. 

]]>In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Dr. Emily Tincher, Chief Veterinary Officer at Nationwide Pet Insurance, to explore how veterinarians can personalize care for individual pets, their families and to the disease. They discuss new research, tools like The Pet HealthZone®, and the power of clinical empathy. According to recent PetSmart Charities research, nearly half of pet families are questioning whether care is worth the cost. This episode dives into practical ways to keep care accessible, affordable, and aligned with clients’ goals and realities. They explore how personalizing care goes beyond cost. It's about matching treatment to what the pet family can realistically do, whether that’s giving medications, handling mobility, or managing emotional stress. This conversation is packed with actionable ideas for any veterinary healthcare team in the exam room!



This episode is brought to you by Nationwide Pet Insurance!


Order Nationwide materials for your practice!


Pet HealthZone


Emily Tincher on LinkedIn


Veterinary Leadership Institute – Giving veterinary professionals the leadership skills


All Dog Breeds Guide | Browse Comprehensive Guides by Dog Breed


Outpatient gastrointestinal foreign body surgeries performed in a nonspecialized setting have good outcomes for dogs and cats in: Journal of the American Veterinary Medical Association - Ahead of print


52% of U.S. Pet Owners Have Skipped or Declined Recommended Veterinary Care | PetSmart Charities


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Dr. Emily M. Tincher is a collaborative leader who uses data-informed approaches to create sustainable systems that meet the needs of pet families, veterinary healthcare teams, and businesses. She is a second-generation veterinarian and a graduate of Auburn University’s College of Veterinary Medicine, and she has worked in industry roles and in small animal emergency and general practices. As Chief Veterinary Officer at Nationwide, Dr. Tincher manages strategy and operations for pet health programs, develops partnerships within the animal health industry, and directs engagement with veterinary teams.


Dr. Tincher is President of the Board of Directors for the Veterinary Leadership Institute and is a member of the Board of Directors of the Veterinary Innovation Council. She co-authored a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice,” and has become a sought-after speaker, most recently on spectrum of care topics, presenting at major veterinary conferences across North America. 

]]>https://blubrry.com/3832093/146242027/337-personalizing-care-for-better-medicine/Mon, 07 Jul 2025 00:01:00 -040030:41falsefull338 - Building a Vet School from the Ground Up338 - Building a Vet School from the Ground UpDr. Steve Marks is building a vet school from scratch, and he’s not afraid to do things differently. In this episode, Dr. Marks, founding dean of Clemson University's College of Veterinary Medicine, joins Dr. Andy Roark to talk about what it’s really like to start a vet school in 2025. From juggling seven buildings under construction to planning clinical clerkships and raising funds for student housing, this conversation covers it all. Dr. Marks shares his vision for producing day-one ready veterinarians, explains why Clemson chose a semi-distributed model for clinical education, and unpacks the challenges of placing students in real-world practices. They also dive into corporate partnerships, vet student recruitment, and what future vet students should know before applying. Whether you're curious about vet school trends, love a good underdog story, or want to know what veterinary education might look like in 10 years, this episode is for you.

Harvey S. Peeler Jr. College of Veterinary Medicine at Clemson University

Dr. Steven Marks is the founding dean of Harvey S. Peeler Jr. College of Veterinary Medicine at Clemson University, set to welcome its first class in 2026. With curriculum development, faculty hiring, and facilities planning well underway, Dr. Marks is leading efforts to address a critical need for veterinarians in South Carolina and beyond. Passionate about the human-animal bond and veterinary education, he is committed to building a values-driven program that prepares day-one ready clinicians and scientists. As a proud Clemson parent and longtime advocate for veterinary medicine, he’s excited to shape a college that aligns with the University’s mission and serves both people and animals.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Steve Marks is building a vet school from scratch, and he’s not afraid to do things differently. In this episode, Dr. Marks, founding dean of Clemson University's College of Veterinary Medicine, joins Dr. Andy Roark to talk about what it’s really like to start a vet school in 2025. From juggling seven buildings under construction to planning clinical clerkships and raising funds for student housing, this conversation covers it all. Dr. Marks shares his vision for producing day-one ready veterinarians, explains why Clemson chose a semi-distributed model for clinical education, and unpacks the challenges of placing students in real-world practices. They also dive into corporate partnerships, vet student recruitment, and what future vet students should know before applying. Whether you're curious about vet school trends, love a good underdog story, or want to know what veterinary education might look like in 10 years, this episode is for you.

Harvey S. Peeler Jr. College of Veterinary Medicine at Clemson University

Dr. Steven Marks is the founding dean of Harvey S. Peeler Jr. College of Veterinary Medicine at Clemson University, set to welcome its first class in 2026. With curriculum development, faculty hiring, and facilities planning well underway, Dr. Marks is leading efforts to address a critical need for veterinarians in South Carolina and beyond. Passionate about the human-animal bond and veterinary education, he is committed to building a values-driven program that prepares day-one ready clinicians and scientists. As a proud Clemson parent and longtime advocate for veterinary medicine, he’s excited to shape a college that aligns with the University’s mission and serves both people and animals.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/146242032/339-building-a-vet-school-from-the-ground-up/Thu, 03 Jul 2025 00:01:00 -040028:59falsefull337 - Helping Pet Owners Process End-of-Life Decisions337 - Helping Pet Owners Process End-of-Life DecisionsDr. Mary Gardner, DVM, co-founder of Lap of Love, joins Dr. Andy Roark to talk about one of the most emotional parts of veterinary medicine—helping pet owners process end-of-life decisions. Before you brace for a downer, take a breath. This episode is anything but heavy. With laughter, warmth, and a whole lot of heart, Mary brings her signature optimism to a conversation that every vet team will relate to. They dive into the guilt pet owners feel about getting a new pet, the emotional signs that often go unnoticed, and how to support clients in the thick of grief. From navigating spiritual beliefs to choosing the right language in the exam room, this episode is full of insights, compassion, and some seriously good one-liners. You’ll leave with a better understanding of how to guide families through goodbye, how to spot unspoken pain, and why it’s okay to bring some joy into hard moments.

Dr. Mary Gardner on Instagram


There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved.


A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home.


Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!"

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Mary Gardner, DVM, co-founder of Lap of Love, joins Dr. Andy Roark to talk about one of the most emotional parts of veterinary medicine—helping pet owners process end-of-life decisions. Before you brace for a downer, take a breath. This episode is anything but heavy. With laughter, warmth, and a whole lot of heart, Mary brings her signature optimism to a conversation that every vet team will relate to. They dive into the guilt pet owners feel about getting a new pet, the emotional signs that often go unnoticed, and how to support clients in the thick of grief. From navigating spiritual beliefs to choosing the right language in the exam room, this episode is full of insights, compassion, and some seriously good one-liners. You’ll leave with a better understanding of how to guide families through goodbye, how to spot unspoken pain, and why it’s okay to bring some joy into hard moments.

Dr. Mary Gardner on Instagram


There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved.


A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home.


Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!"

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/146242031/338-helping-pet-owners-process-end-of-life-decisions/Thu, 26 Jun 2025 00:01:00 -040033:11falsefull336 - How Terrible is a Board Complaint, Really?336 - How Terrible is a Board Complaint, Really?Dr. Dana Varble, DVM, CAE, takes the mic to bust a myth that haunts way too many vets: that a board complaint is career-ending doom. (Spoiler: it’s not.) In this honest, eye-opening conversation, Dana, Chief Veterinary Officer at NAVC and exotic animal surgeon extraordinaire shares her personal experience with a board complaint, how it impacted her emotionally, and what she learned from it. Andy and Dana tackle the anxiety, stigma, and fear that swirl around board complaints. They talk about the emotional toll, the waiting game, and that wild moment when you wonder, am I the bad guy? Most importantly, Dana shares what helped her cope, grow, and come out stronger and still loving veterinary medicine. Gang, let’s get into this episode!

Article Referenced: These "Terrible Things" Aren't That Terrible

Dana Varble received her veterinary degree from the University of Illinois in 2003 andearned her Certified Association Executive designation from ASAE in 2021. She has practiced clinical medicine in exotic pet, small animal general practice, and emergency medicine and serves as an associate veterinarian for Chicago Exotics Animal Hospital.

She has spoken locally, nationally, and internationally on herpetological and exotic animal medicine and the state of the veterinary profession. She served as the president of the Association of Reptile and Amphibian Veterinarians in 2013 and presently works as the managing editor of the Journal of Herpetological Medicine and Surgery for ARAV. In 2015, she joined NAVC and in January 2020, she was named Chief Veterinary Officer.

As an NAVC spokesperson and a veterinary industry expert, she promotes animal health and the veterinary profession through media interviews and appearances including CNN, NBC News, local media outlets, and others including regular appearances on WGN radio on the Lisa Dent Show. She is the author of Today’s Veterinary Practice column, “The Secret Life of Vets.”

She shares her home with a Leonberger named Kodi, a Mastiff mix named Denali, a tank of cichlids, four ball pythons, a New Caledonian Giant Gecko, and her human family.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Dana Varble, DVM, CAE, takes the mic to bust a myth that haunts way too many vets: that a board complaint is career-ending doom. (Spoiler: it’s not.) In this honest, eye-opening conversation, Dana, Chief Veterinary Officer at NAVC and exotic animal surgeon extraordinaire shares her personal experience with a board complaint, how it impacted her emotionally, and what she learned from it. Andy and Dana tackle the anxiety, stigma, and fear that swirl around board complaints. They talk about the emotional toll, the waiting game, and that wild moment when you wonder, am I the bad guy? Most importantly, Dana shares what helped her cope, grow, and come out stronger and still loving veterinary medicine. Gang, let’s get into this episode!

Article Referenced: These "Terrible Things" Aren't That Terrible

Dana Varble received her veterinary degree from the University of Illinois in 2003 andearned her Certified Association Executive designation from ASAE in 2021. She has practiced clinical medicine in exotic pet, small animal general practice, and emergency medicine and serves as an associate veterinarian for Chicago Exotics Animal Hospital.

She has spoken locally, nationally, and internationally on herpetological and exotic animal medicine and the state of the veterinary profession. She served as the president of the Association of Reptile and Amphibian Veterinarians in 2013 and presently works as the managing editor of the Journal of Herpetological Medicine and Surgery for ARAV. In 2015, she joined NAVC and in January 2020, she was named Chief Veterinary Officer.

As an NAVC spokesperson and a veterinary industry expert, she promotes animal health and the veterinary profession through media interviews and appearances including CNN, NBC News, local media outlets, and others including regular appearances on WGN radio on the Lisa Dent Show. She is the author of Today’s Veterinary Practice column, “The Secret Life of Vets.”

She shares her home with a Leonberger named Kodi, a Mastiff mix named Denali, a tank of cichlids, four ball pythons, a New Caledonian Giant Gecko, and her human family.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/146148262/346-help-my-practice-manager-is-not-medically-trained/Thu, 19 Jun 2025 00:01:00 -040032:21falsefull335 - The Ignored Art of Animal Handling335 - The Ignored Art of Animal HandlingIn this jam-packed episode, Dr. Andy Roark sits down with Tabitha Kucera to talk about why animal handling deserves way more respect in the veterinary world. We’re not just talking about holding techniques here. This is about understanding body language, reducing fear, anxiety, and stress (FAS), and elevating handling to an art form. You’ll hear Tabitha’s take on why our old-school training methods don’t cut it anymore, how we can retrain ourselves and our teams to do better, and why learning to handle animals with empathy isn’t just kinder—it’s also more efficient. Whether you're a vet tech, assistant, or practice owner, this conversation will challenge the way you think about restraint, behavior, and what it means to truly support our patients. Gang, let's get into this episode!

Chirrups and Chatter


Tabitha Kucera on Instagram


Tails From A Vet Tech Podcast



Tabitha Kucera is an Elite Fear Free Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner. She owns Chirrups and Chatter Cat and Dog Behavior Consulting and Training and is the animal behavior technician at The Gentle Vet in Ohio. Tabitha lectures at both regional and national levels, enjoying the opportunity to help people better understand and connect with animals. Additionally, Tabitha is a Fear Free certified speaker and coach, a Fear Free Practice Certification and Implemention Consultant, and the host of the podcast, Tails from a Vet Tech.



Tabitha offers organizational consulting and education for veterinary clinics and animal shelters, focusing on best practices that address both the emotional and physical needs of animals. She specializes in behavior and training programs and handling skills. Tabitha has contributed to the development of training and behavior programs for numerous veterinary hospitals and shelters and continues to provide ongoing support to these organizations through her consulting work. \n


3 fun facts:


-Im an ultra trail runner


-Im vegan


-Im a tattoo and hair color euthusiast

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>In this jam-packed episode, Dr. Andy Roark sits down with Tabitha Kucera to talk about why animal handling deserves way more respect in the veterinary world. We’re not just talking about holding techniques here. This is about understanding body language, reducing fear, anxiety, and stress (FAS), and elevating handling to an art form. You’ll hear Tabitha’s take on why our old-school training methods don’t cut it anymore, how we can retrain ourselves and our teams to do better, and why learning to handle animals with empathy isn’t just kinder—it’s also more efficient. Whether you're a vet tech, assistant, or practice owner, this conversation will challenge the way you think about restraint, behavior, and what it means to truly support our patients. Gang, let's get into this episode!

Chirrups and Chatter


Tabitha Kucera on Instagram


Tails From A Vet Tech Podcast



Tabitha Kucera is an Elite Fear Free Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner. She owns Chirrups and Chatter Cat and Dog Behavior Consulting and Training and is the animal behavior technician at The Gentle Vet in Ohio. Tabitha lectures at both regional and national levels, enjoying the opportunity to help people better understand and connect with animals. Additionally, Tabitha is a Fear Free certified speaker and coach, a Fear Free Practice Certification and Implemention Consultant, and the host of the podcast, Tails from a Vet Tech.



Tabitha offers organizational consulting and education for veterinary clinics and animal shelters, focusing on best practices that address both the emotional and physical needs of animals. She specializes in behavior and training programs and handling skills. Tabitha has contributed to the development of training and behavior programs for numerous veterinary hospitals and shelters and continues to provide ongoing support to these organizations through her consulting work. \n


3 fun facts:


-Im an ultra trail runner


-Im vegan


-Im a tattoo and hair color euthusiast

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/146148266/335-the-ignored-art-of-animal-handling/Thu, 12 Jun 2025 00:01:00 -040037:33falsefull334 - HDYTT: Limb Malalignment in Growing Dogs334 - HDYTT: Limb Malalignment in Growing DogsDr. Derek Fox, DVM, PhD, DACVS joins Dr. Andy Roark to talk all things angular limb deformities and why they’re about so much more than crooked-legged Bassets. In this episode, Dr. Fox shares how limb malalignment is often the root of conditions like patellar luxation and elbow dysplasia, what general practitioners should be watching for in growing puppies, and how to set realistic expectations with pet owners when surgery might be needed. From practical recheck tips to why simple photos can make all the difference, this one’s packed with orthopedic gems. Gang, let’s get into this episode.

Derek B. Fox, DVM, PhD, DACVS

Dr. Fox is a Professor of Small Animal Orthopedic Surgery and Chief of the Small Animal Surgery Service at the University of Missouri’s Veterinary Health Center. He graduated veterinary school from Michigan State University in 1998, after which he completed an internship, surgical residency and PhD at the University of Missouri, eventually becoming faculty in 2004. He teaches courses and lectures on a variety of topics regarding small animal orthopedic surgery both nationally and internationally. Dr. Fox’s special research interest is in limb alignment and deformity correction. He has authored or co-authored 50 peer reviewed papers, 8 text book chapters and numerous abstracts. He pioneered the adaptation and use of the Center of Rotation of Angulation methodology for the quantification and pre-surgical planning of angular limb deformities in dogs. He is a member of the American College of Veterinary Surgeons, Veterinary Orthopedic Society and AO.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Derek Fox, DVM, PhD, DACVS joins Dr. Andy Roark to talk all things angular limb deformities and why they’re about so much more than crooked-legged Bassets. In this episode, Dr. Fox shares how limb malalignment is often the root of conditions like patellar luxation and elbow dysplasia, what general practitioners should be watching for in growing puppies, and how to set realistic expectations with pet owners when surgery might be needed. From practical recheck tips to why simple photos can make all the difference, this one’s packed with orthopedic gems. Gang, let’s get into this episode.

Derek B. Fox, DVM, PhD, DACVS

Dr. Fox is a Professor of Small Animal Orthopedic Surgery and Chief of the Small Animal Surgery Service at the University of Missouri’s Veterinary Health Center. He graduated veterinary school from Michigan State University in 1998, after which he completed an internship, surgical residency and PhD at the University of Missouri, eventually becoming faculty in 2004. He teaches courses and lectures on a variety of topics regarding small animal orthopedic surgery both nationally and internationally. Dr. Fox’s special research interest is in limb alignment and deformity correction. He has authored or co-authored 50 peer reviewed papers, 8 text book chapters and numerous abstracts. He pioneered the adaptation and use of the Center of Rotation of Angulation methodology for the quantification and pre-surgical planning of angular limb deformities in dogs. He is a member of the American College of Veterinary Surgeons, Veterinary Orthopedic Society and AO.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/145745440/334-hdytt-limb-malalignment-in-growing-dogs/Thu, 05 Jun 2025 00:01:00 -040030:05falsefull333 - The Future of Veterinary Care: A Pet Family-Centered Approach333 - The Future of Veterinary Care: A Pet Family-Centered ApproachIn this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Dr. Emily Tincher, Chief Veterinary Officer at Nationwide Pet Insurance, to explore the concept of the "pet family perspective" in veterinary care. They discuss the importance of understanding the unique dynamics and needs of both pets and their families to provide more personalized and effective care. Dr. Tincher shares insights from her work on contextualized care, emphasizing the need to consider factors such as the pet's behavior, family resources, and overall lifestyle. Through engaging stories and practical tips, this episode highlights how veterinarians can better support pet families and improve the accessibility and quality of care. Tune in to learn how to ask the right questions, build stronger relationships with pet families, and navigate the challenges of modern veterinary practice.

This episode is brought to you ad-free by Nationwide!


Pet HealthZone


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Guest Bio: Dr. Emily Tincher is a collaborative leader who uses data-informed approaches to create sustainable systems that meet the needs of pet families, veterinary healthcare teams, and businesses. Continuing her family’s legacy in animal care, she graduated from Auburn University’s College of Veterinary Medicine as a second-generation veterinarian.

As Chief Veterinary Officer, Dr. Tincher manages strategy and operations for pet health programs, develops partnerships within the animal health industry, and directs engagement with veterinary students and teams. She has practiced in small animal emergency and general practice.

Dr. Tincher is President of the Board of Directors for the Veterinary Leadership Institute and is a member of the Board of Directors of the Veterinary Innovation Council. She co-authored a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice,” and has become a sought-after speaker, most recently on cost of care and spectrum of care topics, presenting at major veterinary conferences across North America.

]]>In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Dr. Emily Tincher, Chief Veterinary Officer at Nationwide Pet Insurance, to explore the concept of the "pet family perspective" in veterinary care. They discuss the importance of understanding the unique dynamics and needs of both pets and their families to provide more personalized and effective care. Dr. Tincher shares insights from her work on contextualized care, emphasizing the need to consider factors such as the pet's behavior, family resources, and overall lifestyle. Through engaging stories and practical tips, this episode highlights how veterinarians can better support pet families and improve the accessibility and quality of care. Tune in to learn how to ask the right questions, build stronger relationships with pet families, and navigate the challenges of modern veterinary practice.

This episode is brought to you ad-free by Nationwide!


Pet HealthZone


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


Guest Bio: Dr. Emily Tincher is a collaborative leader who uses data-informed approaches to create sustainable systems that meet the needs of pet families, veterinary healthcare teams, and businesses. Continuing her family’s legacy in animal care, she graduated from Auburn University’s College of Veterinary Medicine as a second-generation veterinarian.

As Chief Veterinary Officer, Dr. Tincher manages strategy and operations for pet health programs, develops partnerships within the animal health industry, and directs engagement with veterinary students and teams. She has practiced in small animal emergency and general practice.

Dr. Tincher is President of the Board of Directors for the Veterinary Leadership Institute and is a member of the Board of Directors of the Veterinary Innovation Council. She co-authored a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice,” and has become a sought-after speaker, most recently on cost of care and spectrum of care topics, presenting at major veterinary conferences across North America.

]]>c12b5966-4cad-4e9a-8315-558426b813d5Mon, 02 Jun 2025 00:01:00 -040024:01falsefull332 - Guiding NAVC through the COVID Pandemic332 - Guiding NAVC through the COVID PandemicGene O’Neill, CEO of NAVC, joins Dr. Andy Roark to talk about something most of us never thought we’d live through, guiding one of the largest veterinary conferences in the world through a global pandemic. What happens when your flagship event relies on thousands of people flying into one place… and the world shuts down? Gene shares a behind-the-scenes look at the massive decisions NAVC had to make in the early, uncertain days of COVID. From survey results and postponed plans to sacred cows and cutting-edge pivots, Gene walks Andy through the hard choices, team dynamics, and the surprising wins that came out of the chaos.

Whether you’ve led a team through crisis or just wondered how big vet orgs stayed afloat, this conversation is packed with real talk on leadership, transparency, and making peace with imperfect decisions. Gang, let's get into this episode!


www.navc.com


Conflict Management Certificate on Vetfolio


Leadership Essentials Certificate on Vetfolio


Gene O’Neill joined the NAVC in 2013 as Chief Financial Officer. He was promoted to Deputy CEO and CFO in 2018 and was named CEO in 2019. O’Neill has led the transformation of the NAVC, expanding its portfolio from one which had consisted primarily of its annual veterinary conference, the Veterinary Meeting & Expo (VMX), to a diverse and growing international portfolio that includes: a media division that has become the veterinary industry’s largest trade publisher; a robust online learning platform and virtual portfolio which takes the events and continued education opportunities through which the NAVC built its global reputation and makes them available to more veterinary professionals worldwide; certification programs; an advocacy arm; and an innovative, new style of in-person local events designed to help the veterinary industry get ahead of issues impacting veterinary professionals. Under O’Neill’s leadership and vision, the NAVC has more than doubled its revenue.

Prior to joining the NAVC, O’Neill held executive and financial leadership roles at the Institute of Internal Auditors, IIA-Australia and SeaWorld of Florida. He has held CPA and CIA designations throughout his career. O’Neill served as the Interim CEO for The Institute of Internal Auditors-Australia, based in Sydney. During his four month term there, he was able to implement new programs and benefits that turned around a declining membership base, develop an operating business plan for the organization that matched the changing dynamics of the structure of The Institute and produce a world-class conference for members in Australia and SE Asia. A New Jersey native, he lives in Ormond Beach, FL with his wife Pam. They enjoy spending time with their four children and two grandchildren. He loves to spend time on the water and is an avid golfer and a music enthusiast.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Gene O’Neill, CEO of NAVC, joins Dr. Andy Roark to talk about something most of us never thought we’d live through, guiding one of the largest veterinary conferences in the world through a global pandemic. What happens when your flagship event relies on thousands of people flying into one place… and the world shuts down? Gene shares a behind-the-scenes look at the massive decisions NAVC had to make in the early, uncertain days of COVID. From survey results and postponed plans to sacred cows and cutting-edge pivots, Gene walks Andy through the hard choices, team dynamics, and the surprising wins that came out of the chaos.

Whether you’ve led a team through crisis or just wondered how big vet orgs stayed afloat, this conversation is packed with real talk on leadership, transparency, and making peace with imperfect decisions. Gang, let's get into this episode!


www.navc.com


Conflict Management Certificate on Vetfolio


Leadership Essentials Certificate on Vetfolio


Gene O’Neill joined the NAVC in 2013 as Chief Financial Officer. He was promoted to Deputy CEO and CFO in 2018 and was named CEO in 2019. O’Neill has led the transformation of the NAVC, expanding its portfolio from one which had consisted primarily of its annual veterinary conference, the Veterinary Meeting & Expo (VMX), to a diverse and growing international portfolio that includes: a media division that has become the veterinary industry’s largest trade publisher; a robust online learning platform and virtual portfolio which takes the events and continued education opportunities through which the NAVC built its global reputation and makes them available to more veterinary professionals worldwide; certification programs; an advocacy arm; and an innovative, new style of in-person local events designed to help the veterinary industry get ahead of issues impacting veterinary professionals. Under O’Neill’s leadership and vision, the NAVC has more than doubled its revenue.

Prior to joining the NAVC, O’Neill held executive and financial leadership roles at the Institute of Internal Auditors, IIA-Australia and SeaWorld of Florida. He has held CPA and CIA designations throughout his career. O’Neill served as the Interim CEO for The Institute of Internal Auditors-Australia, based in Sydney. During his four month term there, he was able to implement new programs and benefits that turned around a declining membership base, develop an operating business plan for the organization that matched the changing dynamics of the structure of The Institute and produce a world-class conference for members in Australia and SE Asia. A New Jersey native, he lives in Ormond Beach, FL with his wife Pam. They enjoy spending time with their four children and two grandchildren. He loves to spend time on the water and is an avid golfer and a music enthusiast.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/145745365/332-guiding-navc-through-the-covid-pandemic/Thu, 29 May 2025 00:01:00 -040029:32falsefull331 - How (Un)affordable Will Care Be?331 - How (Un)affordable Will Care Be?Dr. Jules Benson joins Dr. Andy Roark for a deep dive into the economics of veterinary care, where it’s headed, and what it means for your practice. Using data trends from the last few years, Dr. Benson breaks down the troubling pattern of rising veterinary service costs and declining client visits, projecting what that could look like by 2030. But this isn’t a doom-and-gloom forecast. Together, they explore practical, optimistic strategies for keeping care accessible, building client trust, and thinking entrepreneurially about pricing, transparency, and innovation in independent practice. If you’re a veterinary professional looking to understand where the industry is going and how to stay ahead of it. Gang, let’s get into this episode!

https://illuminate.vet/


Jules Benson on LinkedIn


Guest Bio:

Dr. Jules Benson is the Principal at Tapetum Lucidum Consulting and the 2025 Chair at the Veterinary Innovation Council (VIC). With over two decades as a practitioner, industry executive, strategist, and data and technology leader, his focus lies in identifying and applying innovation that can improve the lives of pets, pet families, and veterinary healthcare teams.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Jules Benson joins Dr. Andy Roark for a deep dive into the economics of veterinary care, where it’s headed, and what it means for your practice. Using data trends from the last few years, Dr. Benson breaks down the troubling pattern of rising veterinary service costs and declining client visits, projecting what that could look like by 2030. But this isn’t a doom-and-gloom forecast. Together, they explore practical, optimistic strategies for keeping care accessible, building client trust, and thinking entrepreneurially about pricing, transparency, and innovation in independent practice. If you’re a veterinary professional looking to understand where the industry is going and how to stay ahead of it. Gang, let’s get into this episode!

https://illuminate.vet/


Jules Benson on LinkedIn


Guest Bio:

Dr. Jules Benson is the Principal at Tapetum Lucidum Consulting and the 2025 Chair at the Veterinary Innovation Council (VIC). With over two decades as a practitioner, industry executive, strategist, and data and technology leader, his focus lies in identifying and applying innovation that can improve the lives of pets, pet families, and veterinary healthcare teams.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/145635718/331-how-unaffordable-will-care-be/Thu, 22 May 2025 00:01:00 -040035:00falsefull330 - HDYTT: The Red-Eyed Dog330 - HDYTT: The Red-Eyed DogDr. Alex Sigmund joins Dr. Andy Roark to tackle a common but tricky case, a 9-year-old shih tzu with persistent red eyes. In this "How Do You Treat That?" episode, Dr. Sigmund walks through his diagnostic approach to chronic canine eye redness, including Schirmer tear tests, fluorescein staining, tonometry, and the critical red flags for glaucoma, dry eye, and autoimmune conditions. They also cover practical tips for intraocular pressure measurements, antibiotic stewardship, and how to guide pet owners through managing long-term eye care. If you want to sharpen your skills diagnosing and treating red-eye cases in dogs, especially in brachycephalic breeds, this episode is a must-listen!

The Vet-Eye Guy on Instagram


Guest Bio:

Alex is a dedicated veterinary ophthalmologist with a passion for educating pet owners and veterinarians about animal eye health. With a background from UGA and the University of Tennessee, Alex shares insights from a diverse career treating various species, including dogs, cats, and exotic animals. Based in Atlanta, Alex offers teleconsultations and engages with a growing community of animal lovers.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Alex Sigmund joins Dr. Andy Roark to tackle a common but tricky case, a 9-year-old shih tzu with persistent red eyes. In this "How Do You Treat That?" episode, Dr. Sigmund walks through his diagnostic approach to chronic canine eye redness, including Schirmer tear tests, fluorescein staining, tonometry, and the critical red flags for glaucoma, dry eye, and autoimmune conditions. They also cover practical tips for intraocular pressure measurements, antibiotic stewardship, and how to guide pet owners through managing long-term eye care. If you want to sharpen your skills diagnosing and treating red-eye cases in dogs, especially in brachycephalic breeds, this episode is a must-listen!

The Vet-Eye Guy on Instagram


Guest Bio:

Alex is a dedicated veterinary ophthalmologist with a passion for educating pet owners and veterinarians about animal eye health. With a background from UGA and the University of Tennessee, Alex shares insights from a diverse career treating various species, including dogs, cats, and exotic animals. Based in Atlanta, Alex offers teleconsultations and engages with a growing community of animal lovers.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/145253237/330-hdytt-the-red-eyed-dog/Thu, 15 May 2025 00:01:00 -040023:42falsefull329 - Chicken and Rice Isn’t Enough: Puppy and Kitten GI Upset329 - Chicken and Rice Isn’t Enough: Puppy and Kitten GI UpsetIn this episode, Dr. Andy Roark sits down with Dr. Camille Torres, a boarded veterinary nutritionist and associate professor at Colorado State University, to tackle one of the most common concerns with young pets: puppy and kitten gastrointestinal issues. They walk through a real-life case involving a nine-week-old kitten with diarrhea and discuss how to manage soft stools, dehydration risks, nutritional transitions, and client communication during these early, critical weeks. Dr. Torres shares her practical approach to handling GI upsets in young patients, how to choose highly digestible diets that support growth, and ways to engage pet owners in nutritional care without derailing treatment plans. If you're a veterinary professional looking for guidance on puppy and kitten diarrhea, feeding recommendations, highly digestible diets, and client communication strategies, this episode is packed with practical tips you can use in the clinic today.

This episode is brought to you by Hill's Pet Nutrition!

Hill's Pet Nutrition


Hill's Veterinary Academy


Pet Obesity Prevention Organization


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


About the Guest:

Dr. Camille Torres is a board-certified veterinary nutritionist dedicated to optimizing pet health through nutrition. She earned her DVM from Colorado State University in 2001, later achieving diplomate status with both the American Board of Veterinary Practitioners (Canine & Feline) and the American College of Veterinary Internal Medicine (Nutrition). Her passion for preventive care led her to focus on obesity management and the impact of nutrition on disease prevention.


Outside of work, Dr. Torres enjoys the great outdoors in Colorado with her husband, two sons, and their furry family—two cats, a Yorkiepoo, and a French Bulldog.

]]>In this episode, Dr. Andy Roark sits down with Dr. Camille Torres, a boarded veterinary nutritionist and associate professor at Colorado State University, to tackle one of the most common concerns with young pets: puppy and kitten gastrointestinal issues. They walk through a real-life case involving a nine-week-old kitten with diarrhea and discuss how to manage soft stools, dehydration risks, nutritional transitions, and client communication during these early, critical weeks. Dr. Torres shares her practical approach to handling GI upsets in young patients, how to choose highly digestible diets that support growth, and ways to engage pet owners in nutritional care without derailing treatment plans. If you're a veterinary professional looking for guidance on puppy and kitten diarrhea, feeding recommendations, highly digestible diets, and client communication strategies, this episode is packed with practical tips you can use in the clinic today.

This episode is brought to you by Hill's Pet Nutrition!

Hill's Pet Nutrition


Hill's Veterinary Academy


Pet Obesity Prevention Organization


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


About the Guest:

Dr. Camille Torres is a board-certified veterinary nutritionist dedicated to optimizing pet health through nutrition. She earned her DVM from Colorado State University in 2001, later achieving diplomate status with both the American Board of Veterinary Practitioners (Canine & Feline) and the American College of Veterinary Internal Medicine (Nutrition). Her passion for preventive care led her to focus on obesity management and the impact of nutrition on disease prevention.


Outside of work, Dr. Torres enjoys the great outdoors in Colorado with her husband, two sons, and their furry family—two cats, a Yorkiepoo, and a French Bulldog.

]]>https://blubrry.com/3832093/145253044/329-chicken-and-rice-isnt-enough-puppy-and-kitten-gi-upset/Mon, 12 May 2025 00:01:00 -040023:03falsefull328 - How are veterinary practices doing in 2025?328 - How are veterinary practices doing in 2025?Sheri Gilmartin, CVT and VP of Sales at Vetsource, joins Dr. Andy Roark to share data-driven insights on the current state of veterinary practices in 2025. With access to anonymized data from over 8,000 clinics, Sheri discusses key trends—including declining client visits, slowing revenue growth, and how independent practices are performing compared to corporate groups. They also explore rising interest in feline care, the impact of pricing strategies, and how practices that prioritize client communication and a spectrum of care approach may be better positioned in today’s economic landscape. This conversation is a helpful check-in for anyone wondering where the profession stands right now and what to consider when planning for the future.

Sheri on LinkedIn


Sheri is a Credentialed Veterinary Technician and has been working in the veterinary industry for 30 years. She started her career in a small animal hospital outside of Boston MA where she worked as a technician for 8 years. In 2000, she made the move to Industry and has held various positions in sales and marketing at Hill's Pet Nutrition, Vetsource, Patterson, and VetSuccess. In 2018, Vetsource acquired VetSuccess, where Sheri leads sales of Data Services today.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Sheri Gilmartin, CVT and VP of Sales at Vetsource, joins Dr. Andy Roark to share data-driven insights on the current state of veterinary practices in 2025. With access to anonymized data from over 8,000 clinics, Sheri discusses key trends—including declining client visits, slowing revenue growth, and how independent practices are performing compared to corporate groups. They also explore rising interest in feline care, the impact of pricing strategies, and how practices that prioritize client communication and a spectrum of care approach may be better positioned in today’s economic landscape. This conversation is a helpful check-in for anyone wondering where the profession stands right now and what to consider when planning for the future.

Sheri on LinkedIn


Sheri is a Credentialed Veterinary Technician and has been working in the veterinary industry for 30 years. She started her career in a small animal hospital outside of Boston MA where she worked as a technician for 8 years. In 2000, she made the move to Industry and has held various positions in sales and marketing at Hill's Pet Nutrition, Vetsource, Patterson, and VetSuccess. In 2018, Vetsource acquired VetSuccess, where Sheri leads sales of Data Services today.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/144468544/328-how-are-veterinary-practices-doing-in-2025/Thu, 08 May 2025 00:01:00 -040022:57falsefull327 - Online Client Education That Actually Works327 - Online Client Education That Actually WorksDr. Tannetje’ Crocker, DVM, joins Dr. Andy Roark to talk about one of the most powerful (and often underused) tools in veterinary practice: social media. From Instagram posts to TikToks, Tannetje’ shares how she uses positive, relatable content to connect with pet owners, educate her community, and grow her practice in meaningful ways. In this episode, they dive into what kind of messaging actually works online, how to reach the right audience without fear tactics, and why being authentic matters more than ever. Whether you're trying to hire new team members, bring in more clients, or just wondering if you should finally hit “post,” this conversation will give you practical tips and inspiration to use social media with purpose.

Dr. Tannetje' Crocker


Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years.


She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.


Follow her veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Tannetje’ Crocker, DVM, joins Dr. Andy Roark to talk about one of the most powerful (and often underused) tools in veterinary practice: social media. From Instagram posts to TikToks, Tannetje’ shares how she uses positive, relatable content to connect with pet owners, educate her community, and grow her practice in meaningful ways. In this episode, they dive into what kind of messaging actually works online, how to reach the right audience without fear tactics, and why being authentic matters more than ever. Whether you're trying to hire new team members, bring in more clients, or just wondering if you should finally hit “post,” this conversation will give you practical tips and inspiration to use social media with purpose.

Dr. Tannetje' Crocker


Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years.


She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.


Follow her veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/144468234/327-online-client-education-that-actually-works/Thu, 01 May 2025 00:01:00 -040032:47falsefull326 - The State of Teaching and Learning in Vet Schools326 - The State of Teaching and Learning in Vet SchoolsClair Sauer, CVT, joins Dr. Andy Roark to explore how we’re teaching (and could be teaching better) in vet med. In this episode of the Cone of Shame Podcast, they dig into Clair’s unique path from science teacher to veterinary technician educator at the University of Pennsylvania. With a passion for learning theory and hands-on training, Clair shares her thoughts on competency-based education, the strengths and challenges of the distributive model for vet schools, and why clear learning outcomes should drive everything from curriculum design to in-clinic staff training. If you're curious about the future of veterinary education, technician training, or how to build a stronger teaching culture in your hospital, this conversation will light you up. Let’s get into it!

Clair Sauer on Instagram


Conflict Management Certificate


Leadership Essentials Certificate


Clair Sauer started her career as a High School Science teacher. After teaching in the USA and Japan over the span of a decade, she earned her MSEd from West Chester University in 2004 . Since then, she has been involved in developing and spreading awareness of inclusive science programs for urban youth and under represented communities. Upon leaving formal teaching, she worked extensively in shelter medicine, animal welfare and public resource management. Working in shelter med led her to pursue her CVT, which she received in 2018 from Harcum College. She is currently enrolled in a Medical Education Masters program to get another MSEd. She loves being a CVT while integrating her education background into her current role in academia. As well as still growing as a tech and becoming more aware of her own neurodivergence, she makes time to stay active in improving education and access to veterinary medicine for all. She has been nominated and recognized for her achievements and leadership, most recently in 2022, receiving the VECCS Steven Haskins Scholarship. She lives in Philadelphia with her 2 Doberman Pinschers and 2 kitties. When she isn’t nerding out about education and vet med, she likes going dancing with other nerds in vet med and riding bikes in the woods.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Clair Sauer, CVT, joins Dr. Andy Roark to explore how we’re teaching (and could be teaching better) in vet med. In this episode of the Cone of Shame Podcast, they dig into Clair’s unique path from science teacher to veterinary technician educator at the University of Pennsylvania. With a passion for learning theory and hands-on training, Clair shares her thoughts on competency-based education, the strengths and challenges of the distributive model for vet schools, and why clear learning outcomes should drive everything from curriculum design to in-clinic staff training. If you're curious about the future of veterinary education, technician training, or how to build a stronger teaching culture in your hospital, this conversation will light you up. Let’s get into it!

Clair Sauer on Instagram


Conflict Management Certificate


Leadership Essentials Certificate


Clair Sauer started her career as a High School Science teacher. After teaching in the USA and Japan over the span of a decade, she earned her MSEd from West Chester University in 2004 . Since then, she has been involved in developing and spreading awareness of inclusive science programs for urban youth and under represented communities. Upon leaving formal teaching, she worked extensively in shelter medicine, animal welfare and public resource management. Working in shelter med led her to pursue her CVT, which she received in 2018 from Harcum College. She is currently enrolled in a Medical Education Masters program to get another MSEd. She loves being a CVT while integrating her education background into her current role in academia. As well as still growing as a tech and becoming more aware of her own neurodivergence, she makes time to stay active in improving education and access to veterinary medicine for all. She has been nominated and recognized for her achievements and leadership, most recently in 2022, receiving the VECCS Steven Haskins Scholarship. She lives in Philadelphia with her 2 Doberman Pinschers and 2 kitties. When she isn’t nerding out about education and vet med, she likes going dancing with other nerds in vet med and riding bikes in the woods.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/144063981/326-the-state-of-teaching-and-learning-in-vet-schools/Thu, 24 Apr 2025 00:01:00 -040026:47falsefull325 - On Becoming the Vet Eye Guy325 - On Becoming the Vet Eye GuyDr. Alex Sigmund, DACVO, joins Dr. Andy Roark to share his journey from uncertain pre-vet student to rising ophthalmology star and social media sensation, better known as The Vet Eye Guy. In this episode of the Cone of Shame Podcast, Alex opens up about falling in love with ophthalmology during vet school, navigating the competitive world of residencies, and building a wildly popular educational Instagram presence. From his passion for teaching to the moment he realized his bite-sized videos were making a global impact, Alex talks candidly about the heart behind his content—and why he’s determined to make eye care more approachable for veterinarians everywhere. If you're curious about becoming a specialist, growing your online voice, or just love a good origin story, this one's for you. Let’s get into it!

The Vet Eye Guy on Instagram


Alex is a dedicated veterinary ophthalmologist with a passion for educating pet owners and veterinarians about animal eye health. With a background from UGA and the University of Tennessee, Alex shares insights from a diverse career treating various species, including dogs, cats, and exotic animals. Based in Atlanta, Alex offers teleconsultations and engages with a growing community of animal lovers.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Alex Sigmund, DACVO, joins Dr. Andy Roark to share his journey from uncertain pre-vet student to rising ophthalmology star and social media sensation, better known as The Vet Eye Guy. In this episode of the Cone of Shame Podcast, Alex opens up about falling in love with ophthalmology during vet school, navigating the competitive world of residencies, and building a wildly popular educational Instagram presence. From his passion for teaching to the moment he realized his bite-sized videos were making a global impact, Alex talks candidly about the heart behind his content—and why he’s determined to make eye care more approachable for veterinarians everywhere. If you're curious about becoming a specialist, growing your online voice, or just love a good origin story, this one's for you. Let’s get into it!

The Vet Eye Guy on Instagram


Alex is a dedicated veterinary ophthalmologist with a passion for educating pet owners and veterinarians about animal eye health. With a background from UGA and the University of Tennessee, Alex shares insights from a diverse career treating various species, including dogs, cats, and exotic animals. Based in Atlanta, Alex offers teleconsultations and engages with a growing community of animal lovers.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/144063092/325-on-becoming-the-vet-eye-guy/Thu, 17 Apr 2025 00:01:00 -040028:30falsefull324 - Age of Innovation in Veterinary Diagnostics324 - Age of Innovation in Veterinary DiagnosticsDr. Jimmy Barr, Chief Medical Officer at Antech Diagnostics, joins The Cone of Shame Podcast for a deep dive into the future of veterinary diagnostics. With a background as a criticalist and former CMO of Blue Pearl, Dr. Barr brings a clinician’s perspective to the evolving landscape of diagnostics. He and Dr. Andy Roark discuss how innovation is shaping veterinary medicine, from AI-assisted radiograph interpretation to predictive diagnostics and molecular testing. They explore the role of spectrum of care in diagnostics, the surprising tests veterinarians still perform in-house, and how AI can serve as a cognitive aid rather than a replacement for clinical judgment. Plus, Dr. Barr shares what he wishes he had known about diagnostics when he was in practice. If you’re curious about where veterinary diagnostics are headed and how they’ll impact patient care, this episode is a must-listen!

https://www.antechdiagnostics.com/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


As Chief Medical Officer for Mars Petcare’s Science & Diagnostics division, James (Jimmy) Barr, DVM, DACVECC, oversees the quality organization and leads delivery of medical care for the global Antech veterinary diagnostics business. Additionally, Jimmy serves a key role in connecting Science & Diagnostics with the Mars Petcare ecosystem and the veterinary profession.

Most recently, Jimmy was Blue Pearl’s Chief Medical Officer, a position he held since 2018, growing the Clinical Affairs team and taking it to new levels of medical leadership and excellence. While serving as CMO of BluePearl, Jimmy helped establish the Board of Chief Veterinary Medical Officers which is an important collective of over 60 top veterinary medical leaders from across the profession representing various industry segments. Jimmy currently serves as the Chair of the Board of Chief Veterinary Medical Officers.

Jimmy holds undergraduate and veterinary degrees from Louisiana State University and completed his residency in Emergency and Critical Care at Angell Animal Medical Center in Boston. Jimmy worked clinically at BluePearl starting in 2007 and served on the faculty at Texas A&M University before serving in BluePearl leadership.

Jimmy enjoys outdoor activities and woodworking. He is married to another veterinarian, Medora, and has two dogs, two cats, and two human children. Jimmy is based out of the SDx office in New York.

]]>Dr. Jimmy Barr, Chief Medical Officer at Antech Diagnostics, joins The Cone of Shame Podcast for a deep dive into the future of veterinary diagnostics. With a background as a criticalist and former CMO of Blue Pearl, Dr. Barr brings a clinician’s perspective to the evolving landscape of diagnostics. He and Dr. Andy Roark discuss how innovation is shaping veterinary medicine, from AI-assisted radiograph interpretation to predictive diagnostics and molecular testing. They explore the role of spectrum of care in diagnostics, the surprising tests veterinarians still perform in-house, and how AI can serve as a cognitive aid rather than a replacement for clinical judgment. Plus, Dr. Barr shares what he wishes he had known about diagnostics when he was in practice. If you’re curious about where veterinary diagnostics are headed and how they’ll impact patient care, this episode is a must-listen!

https://www.antechdiagnostics.com/


Dr. Know-It-All Card Game


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


As Chief Medical Officer for Mars Petcare’s Science & Diagnostics division, James (Jimmy) Barr, DVM, DACVECC, oversees the quality organization and leads delivery of medical care for the global Antech veterinary diagnostics business. Additionally, Jimmy serves a key role in connecting Science & Diagnostics with the Mars Petcare ecosystem and the veterinary profession.

Most recently, Jimmy was Blue Pearl’s Chief Medical Officer, a position he held since 2018, growing the Clinical Affairs team and taking it to new levels of medical leadership and excellence. While serving as CMO of BluePearl, Jimmy helped establish the Board of Chief Veterinary Medical Officers which is an important collective of over 60 top veterinary medical leaders from across the profession representing various industry segments. Jimmy currently serves as the Chair of the Board of Chief Veterinary Medical Officers.

Jimmy holds undergraduate and veterinary degrees from Louisiana State University and completed his residency in Emergency and Critical Care at Angell Animal Medical Center in Boston. Jimmy worked clinically at BluePearl starting in 2007 and served on the faculty at Texas A&M University before serving in BluePearl leadership.

Jimmy enjoys outdoor activities and woodworking. He is married to another veterinarian, Medora, and has two dogs, two cats, and two human children. Jimmy is based out of the SDx office in New York.

]]>https://blubrry.com/3832093/144061854/324-age-of-innovation-in-veterinary-diagnostics/Mon, 14 Apr 2025 00:01:00 -040024:57falsefull323 - Innovation, Regulation, and the Mid-Level Practitioner323 - Innovation, Regulation, and the Mid-Level PractitionerDr. David Haworth joins Dr. Andy Roark to unpack one of the most talked-about shifts in veterinary medicine: the rise of mid-level practitioners. In this episode of the Cone of Shame Podcast, they dive into the connection between regulation and innovation—yes, you read that right—and how smart, clear guidelines can actually fuel progress. The conversation then shifts to Colorado’s landmark ballot initiative, paving the way for mid-level roles in vet med. Dr. Haworth shares his perspective on what thoughtful implementation could look like, why engagement from veterinarians is critical, and how we can build a future where access to care improves without compromising quality. If you're curious about technician utilization, veterinary policy, and what this all means for the profession, this episode is for you. Let’s get into it!

David Haworth on LinkedIn


David Haworth, DVM, PhD is an Executive Vice-President at Embark Veterinary, responsible for Research & Development, Business Development and Corporate Strategy, as well as a highly sought-after advisor and consultant to some of the largest and smallest organizations in the animal health and wellness space. He serves on numerous boards including DOG TV and Chairs the Scientific Working Group of the Human-Animal Bond Research Institute (HABRI). Prior to Embark, he was the co-founder and president of Vidium Animal Health, a genomic diagnostics company, and helped lead it to a successful acquisition. He is also a former President of PetSmart Charities in the US and Canada, where he managed the largest strategic grant-making organization in animal welfare as well as the former President & CEO of Morris Animal Foundation, providing millions of dollars in grants for veterinary medical research. Prior to his work in non-profits, he served in multiple positions at Pfizer Animal Health (now Zoetis, Inc.), the largest producer of veterinary pharmaceuticals and vaccines in the world, ending as the Director of Global Alliances within the Business Development group and before that a Director in Pfizer Animal Health's Research & Development division. Prior to joining Pfizer Animal Health, he was an associate veterinarian at a small animal and emergency clinic in Washington State. Dr. Haworth received his bachelor of science in biology from the College of William & Mary and his doctor of veterinary medicine and doctorate of philosophy from Colorado State University. He also completed a postdoctoral fellowship at Colorado State University's Animal Cancer Center. He has two adult children and splits his time between Denver, Colorado and Bozeman, Montana with his wife of over 30 years and their Golden Retrievers, Bridger and Breckenridge.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Learn more about Simparica Trio here!

]]>Dr. David Haworth joins Dr. Andy Roark to unpack one of the most talked-about shifts in veterinary medicine: the rise of mid-level practitioners. In this episode of the Cone of Shame Podcast, they dive into the connection between regulation and innovation—yes, you read that right—and how smart, clear guidelines can actually fuel progress. The conversation then shifts to Colorado’s landmark ballot initiative, paving the way for mid-level roles in vet med. Dr. Haworth shares his perspective on what thoughtful implementation could look like, why engagement from veterinarians is critical, and how we can build a future where access to care improves without compromising quality. If you're curious about technician utilization, veterinary policy, and what this all means for the profession, this episode is for you. Let’s get into it!

David Haworth on LinkedIn


David Haworth, DVM, PhD is an Executive Vice-President at Embark Veterinary, responsible for Research & Development, Business Development and Corporate Strategy, as well as a highly sought-after advisor and consultant to some of the largest and smallest organizations in the animal health and wellness space. He serves on numerous boards including DOG TV and Chairs the Scientific Working Group of the Human-Animal Bond Research Institute (HABRI). Prior to Embark, he was the co-founder and president of Vidium Animal Health, a genomic diagnostics company, and helped lead it to a successful acquisition. He is also a former President of PetSmart Charities in the US and Canada, where he managed the largest strategic grant-making organization in animal welfare as well as the former President & CEO of Morris Animal Foundation, providing millions of dollars in grants for veterinary medical research. Prior to his work in non-profits, he served in multiple positions at Pfizer Animal Health (now Zoetis, Inc.), the largest producer of veterinary pharmaceuticals and vaccines in the world, ending as the Director of Global Alliances within the Business Development group and before that a Director in Pfizer Animal Health's Research & Development division. Prior to joining Pfizer Animal Health, he was an associate veterinarian at a small animal and emergency clinic in Washington State. Dr. Haworth received his bachelor of science in biology from the College of William & Mary and his doctor of veterinary medicine and doctorate of philosophy from Colorado State University. He also completed a postdoctoral fellowship at Colorado State University's Animal Cancer Center. He has two adult children and splits his time between Denver, Colorado and Bozeman, Montana with his wife of over 30 years and their Golden Retrievers, Bridger and Breckenridge.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/144059600/323-innovation-regulation-and-the-mid-level-practitioner/Thu, 10 Apr 2025 00:01:00 -040031:17falsefull322 - Real Tools for Tough Conversations322 - Real Tools for Tough ConversationsIn this crossover episode of the Cone of Shame Veterinary Podcast and VetFolio Voice, Dr. Andy Roark, Stephanie Goss and Dr. Cassandra Fleming dive into conflict management in veterinary practices. They discuss how to reframe conflict as an opportunity for growth rather than something to avoid. Stephanie and Andy break down the importance of building conflict-resilient teams—teams that can disagree, talk through issues, and move forward without tension lingering. They explore practical tools for managing conflict effectively, including communication techniques, creating a culture of psychological safety, and empowering team members to handle conflict themselves rather than relying on leaders to mediate every dispute. They also introduce the Conflict Management Certificate, a resource designed to equip veterinary teams with skills to navigate tough conversations constructively. Whether you're a practice leader, manager, or team member, this episode offers valuable insights into transforming workplace conflict into a tool for stronger teamwork and better patient care.

Conflict Management Certificate


Leadership Essentials Certificate


Dr. Cassandra Fleming obtained her Master's Degree in Animal Sciences from the University of Florida in 2010 followed by her DVM, also from the University of Florida, in 2014. She graduated with certificates in both Food Animal Medicine and Veterinary Business.


She currently practices as a small animal general practitioner in North Central Florida, where her favorite cases to manage include dentistry and geriatric medicine, specifically pain management in dogs with arthritis.


You may also recognize her as Dr. Cassi of VetFolio, VetFolio's staff veterinarian, which has afforded her amazing opportunities to learn from some of the industry’s best.


When she's not working, she enjoys spending time with her husband Josh and their two young daughters. She also enjoys spending time with her dog, Wrigley, and almost any outdoor activity!

Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>In this crossover episode of the Cone of Shame Veterinary Podcast and VetFolio Voice, Dr. Andy Roark, Stephanie Goss and Dr. Cassandra Fleming dive into conflict management in veterinary practices. They discuss how to reframe conflict as an opportunity for growth rather than something to avoid. Stephanie and Andy break down the importance of building conflict-resilient teams—teams that can disagree, talk through issues, and move forward without tension lingering. They explore practical tools for managing conflict effectively, including communication techniques, creating a culture of psychological safety, and empowering team members to handle conflict themselves rather than relying on leaders to mediate every dispute. They also introduce the Conflict Management Certificate, a resource designed to equip veterinary teams with skills to navigate tough conversations constructively. Whether you're a practice leader, manager, or team member, this episode offers valuable insights into transforming workplace conflict into a tool for stronger teamwork and better patient care.

Conflict Management Certificate


Leadership Essentials Certificate


Dr. Cassandra Fleming obtained her Master's Degree in Animal Sciences from the University of Florida in 2010 followed by her DVM, also from the University of Florida, in 2014. She graduated with certificates in both Food Animal Medicine and Veterinary Business.


She currently practices as a small animal general practitioner in North Central Florida, where her favorite cases to manage include dentistry and geriatric medicine, specifically pain management in dogs with arthritis.


You may also recognize her as Dr. Cassi of VetFolio, VetFolio's staff veterinarian, which has afforded her amazing opportunities to learn from some of the industry’s best.


When she's not working, she enjoys spending time with her husband Josh and their two young daughters. She also enjoys spending time with her dog, Wrigley, and almost any outdoor activity!

Stephanie is a former practice manager who lives on the Olympic Peninsula in Washington State. With over 20 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff training.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/144058430/322-real-tools-for-tough-conversations/Thu, 03 Apr 2025 00:01:00 -040036:39falsefull320 - Mentoring Spectrum of Care320 - Mentoring Spectrum of CareDr. Kate Boatright joins The Cone of Shame Podcast to discuss how new veterinary graduates can sometimes be perceived as money-hungry, not because they are, but because they lack confidence in case management and lean heavily on full diagnostic workups. She and Dr. Andy Roark explore how vet school training, imposter syndrome, and communication challenges contribute to this perception. They dive into the importance of spectrum of care, mentorship strategies for guiding young doctors, and how clinicians can balance thorough medicine with client trust. Whether you're a new grad, a mentor, or someone passionate about communication in veterinary practice, this episode is packed with valuable insights.

Blog: https://writetheboat.com/


Kate Boatright on LinkedIn


Medical Director Summit


Guest Bio: Dr. Kate Boatright has been in small animal practice since graduating from the University of Pennsylvania in 2013. After nearly 8 years of full time practice in both general practice and emergency clinics, she moved to part-time clinical work to pursue her passion for educating veterinary professionals as a freelance speaker and author. Dr. Boatright enjoys discussing mentorship, the unique challenges facing recent graduates, wellness, and the spectrum of care. She believes deeply in the role of organized veterinary medicine and holds leadership positions in the AVMA and her local and state VMAs. She is a former national officer of the VBMA and was a founding member of the VBMA Alumni. In her remaining time, she stays busy chasing her toddler, running, reading, and watching movies with her husband and cats.


Fun facts: 1. Pizza is my favorite food. I prefer pineapple pizza which i know is a polarizing choice! 2. I love Disney movies and have run half marathons at Disney 3 times, plus a 10-miler in April 2025. 3. I love learning and am considered a "CE junkie" by my colleagues

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Kate Boatright joins The Cone of Shame Podcast to discuss how new veterinary graduates can sometimes be perceived as money-hungry, not because they are, but because they lack confidence in case management and lean heavily on full diagnostic workups. She and Dr. Andy Roark explore how vet school training, imposter syndrome, and communication challenges contribute to this perception. They dive into the importance of spectrum of care, mentorship strategies for guiding young doctors, and how clinicians can balance thorough medicine with client trust. Whether you're a new grad, a mentor, or someone passionate about communication in veterinary practice, this episode is packed with valuable insights.

Blog: https://writetheboat.com/


Kate Boatright on LinkedIn


Medical Director Summit


Guest Bio: Dr. Kate Boatright has been in small animal practice since graduating from the University of Pennsylvania in 2013. After nearly 8 years of full time practice in both general practice and emergency clinics, she moved to part-time clinical work to pursue her passion for educating veterinary professionals as a freelance speaker and author. Dr. Boatright enjoys discussing mentorship, the unique challenges facing recent graduates, wellness, and the spectrum of care. She believes deeply in the role of organized veterinary medicine and holds leadership positions in the AVMA and her local and state VMAs. She is a former national officer of the VBMA and was a founding member of the VBMA Alumni. In her remaining time, she stays busy chasing her toddler, running, reading, and watching movies with her husband and cats.


Fun facts: 1. Pizza is my favorite food. I prefer pineapple pizza which i know is a polarizing choice! 2. I love Disney movies and have run half marathons at Disney 3 times, plus a 10-miler in April 2025. 3. I love learning and am considered a "CE junkie" by my colleagues

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/143482102/320-mentoring-spectrum-of-care/Thu, 20 Mar 2025 00:01:00 -040023:37falsefull319 - Why Do You Want to be AVMA President?319 - Why Do You Want to be AVMA President?Dr. Jen Quammen joins The Cone of Shame Podcast to discuss her candidacy for AVMA President-Elect and why she’s stepping up to lead the profession. In this episode, she and Dr. Andy Roark explore what it takes to run for AVMA leadership, the changes she hopes to bring—like expanding membership to include credentialed veterinary technicians—and the challenges of guiding a large, public-facing organization. They dive into the AVMA’s evolution, the importance of diverse representation, and how veterinary professionals can get involved without overwhelming commitments. If you’ve ever wondered what the AVMA does, where it’s headed, or how leadership decisions are made, this conversation is a must-listen.

Jen Quammen: https://jenquammen.com/


Jen Quammen on LinkedIn


Volunteer at AVMA


Guest Bio:

I am a practicing veterinarian and influencer of Digital Transformation within the Veterinary Medical Profession. I have extensive experience in small animal medicine, surgery and telehealth. harnessing and creating team harmony using emotional intelligence (EQ), change management and kickstarting new projects. I enjoy spending time with family and friends, baking and traveling.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Jen Quammen joins The Cone of Shame Podcast to discuss her candidacy for AVMA President-Elect and why she’s stepping up to lead the profession. In this episode, she and Dr. Andy Roark explore what it takes to run for AVMA leadership, the changes she hopes to bring—like expanding membership to include credentialed veterinary technicians—and the challenges of guiding a large, public-facing organization. They dive into the AVMA’s evolution, the importance of diverse representation, and how veterinary professionals can get involved without overwhelming commitments. If you’ve ever wondered what the AVMA does, where it’s headed, or how leadership decisions are made, this conversation is a must-listen.

Jen Quammen: https://jenquammen.com/


Jen Quammen on LinkedIn


Volunteer at AVMA


Guest Bio:

I am a practicing veterinarian and influencer of Digital Transformation within the Veterinary Medical Profession. I have extensive experience in small animal medicine, surgery and telehealth. harnessing and creating team harmony using emotional intelligence (EQ), change management and kickstarting new projects. I enjoy spending time with family and friends, baking and traveling.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/142191766/319-why-do-you-want-to-be-avma-president/Thu, 13 Mar 2025 00:01:00 -040024:47falsefull318 - Lessons Learned Teaching Vets Dentistry318 - Lessons Learned Teaching Vets DentistryDr. Donnell Hanson joins The Cone of Shame Podcast to share her passion for helping veterinarians overcome their fear of dentistry through her unique training center, The Four Legged Tooth Fairy. In this episode, Dr. Hanson and Dr. Andy Roark explore why dentistry can be such a source of stress for veterinarians, the most common roadblocks that hold doctors back, and how a hands-on, supportive approach can transform anxiety into confidence. They discuss the role of mentorship, repetition, and small group learning in making dentistry feel more like "arts and crafts" than a high-stakes procedure. Whether you're a seasoned vet looking to refine your skills or someone who dreads dental cases, this episode offers insights into the power of training, mindset, and learning in a judgment-free environment. Tune in for a refreshing take on veterinary education and personal growth!

Four Legged Tooth Fairy

https://fourleggedtoothfairy.com/


Dr. Donnell Hansen, a Minnesota native, and a small group of friends joined together to form the Moxie Center (which was the first hospital to be now known as BluePearl) in Minnesota’s twin cities of Minneapolis/Saint Paul. Although her daily life is spent in specialty care, in 2011, her and her husband, also a veterinarian, opened Rice Creek Animal Hospital which provides a little balance and perspective about life in family practice. In 2019, Donnell developed Four Legged Tooth Fairy, an interactive small group conference center for the veterinary community to enhance their patient health, practice health, and mental health through veterinary dentistry. Dr. Hansen’s special interest in maxillofacial surgery, however the truth is, she loves the whole darn gig… especially when she gets to share the fun of veterinary dentistry with others!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Donnell Hanson joins The Cone of Shame Podcast to share her passion for helping veterinarians overcome their fear of dentistry through her unique training center, The Four Legged Tooth Fairy. In this episode, Dr. Hanson and Dr. Andy Roark explore why dentistry can be such a source of stress for veterinarians, the most common roadblocks that hold doctors back, and how a hands-on, supportive approach can transform anxiety into confidence. They discuss the role of mentorship, repetition, and small group learning in making dentistry feel more like "arts and crafts" than a high-stakes procedure. Whether you're a seasoned vet looking to refine your skills or someone who dreads dental cases, this episode offers insights into the power of training, mindset, and learning in a judgment-free environment. Tune in for a refreshing take on veterinary education and personal growth!

Four Legged Tooth Fairy

https://fourleggedtoothfairy.com/


Dr. Donnell Hansen, a Minnesota native, and a small group of friends joined together to form the Moxie Center (which was the first hospital to be now known as BluePearl) in Minnesota’s twin cities of Minneapolis/Saint Paul. Although her daily life is spent in specialty care, in 2011, her and her husband, also a veterinarian, opened Rice Creek Animal Hospital which provides a little balance and perspective about life in family practice. In 2019, Donnell developed Four Legged Tooth Fairy, an interactive small group conference center for the veterinary community to enhance their patient health, practice health, and mental health through veterinary dentistry. Dr. Hansen’s special interest in maxillofacial surgery, however the truth is, she loves the whole darn gig… especially when she gets to share the fun of veterinary dentistry with others!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/142191554/cos-318-lessons-learned-teaching-vets-dentistry/Thu, 06 Mar 2025 00:01:00 -040017:32falsefull317 - Resilience and Recovery from Patient Safety Events317 - Resilience and Recovery from Patient Safety EventsDr. Rochelle Low joins us to discuss resilience and recovery from patient safety events. On this episode of the Cone of Shame Podcast, Dr. Andy Roark and Dr. Rochelle Low explore what patient safety events are and how they impact veterinary professionals. They discuss the critical role of psychological safety, strong leadership, and a culture of trust in helping teams learn, adapt, and heal when things go wrong. Dr. Low shares insights from her recent JAVMA study, breaking down the emotional and professional toll of medical errors, the importance of peer and leadership support, and how veterinary teams can create a safer, more open environment for learning from mistakes. This episode is packed with practical takeaways for veterinarians, technicians, and hospital leaders alike. Let’s get into it!

Links:


Article: Personal resilience, good leadership, and a psychologically safe culture play a mitigating role on the impact of patient safety events


Dr. Rochelle Low on Instagram


Guest Bio:

Dr. Rochelle Low, DVM, MaS, MHL, is the Global VP of Quality and Patient Safety for Mars Veterinary Health. Originally from Victoria, Canada, she earned her DVM from the Western College of Veterinary Medicine and completed a residency in Emergency and Critical Care at Angel Memorial in Boston. She later pursued a Master’s of Applied Science in Quality and Patient Safety at Johns Hopkins and a Master’s of Healthcare Leadership at Brown University.


Dr. Low spent 14 years as a medical leader for VCA Inc., focusing on quality, patient safety, and patient care, where she recognized the critical impact of hospital culture and nursing empowerment on patient outcomes. Currently, she is dedicated to building a culture of safety across MVH hospitals by implementing a global patient safety event reporting system and collaborating with Johns Hopkins to integrate team training and safety programs like TeamStepps.


She now lives on a small farm in Bend, Oregon, where she enjoys hiking, surfing, and skiing with her four pitties, two horses, two alpacas, four sheep, five mini-donkeys, and plenty of chickens.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Rochelle Low joins us to discuss resilience and recovery from patient safety events. On this episode of the Cone of Shame Podcast, Dr. Andy Roark and Dr. Rochelle Low explore what patient safety events are and how they impact veterinary professionals. They discuss the critical role of psychological safety, strong leadership, and a culture of trust in helping teams learn, adapt, and heal when things go wrong. Dr. Low shares insights from her recent JAVMA study, breaking down the emotional and professional toll of medical errors, the importance of peer and leadership support, and how veterinary teams can create a safer, more open environment for learning from mistakes. This episode is packed with practical takeaways for veterinarians, technicians, and hospital leaders alike. Let’s get into it!

Links:


Article: Personal resilience, good leadership, and a psychologically safe culture play a mitigating role on the impact of patient safety events


Dr. Rochelle Low on Instagram


Guest Bio:

Dr. Rochelle Low, DVM, MaS, MHL, is the Global VP of Quality and Patient Safety for Mars Veterinary Health. Originally from Victoria, Canada, she earned her DVM from the Western College of Veterinary Medicine and completed a residency in Emergency and Critical Care at Angel Memorial in Boston. She later pursued a Master’s of Applied Science in Quality and Patient Safety at Johns Hopkins and a Master’s of Healthcare Leadership at Brown University.


Dr. Low spent 14 years as a medical leader for VCA Inc., focusing on quality, patient safety, and patient care, where she recognized the critical impact of hospital culture and nursing empowerment on patient outcomes. Currently, she is dedicated to building a culture of safety across MVH hospitals by implementing a global patient safety event reporting system and collaborating with Johns Hopkins to integrate team training and safety programs like TeamStepps.


She now lives on a small farm in Bend, Oregon, where she enjoys hiking, surfing, and skiing with her four pitties, two horses, two alpacas, four sheep, five mini-donkeys, and plenty of chickens.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/141900981/317-resilience-and-recovery-from-patient-safety-events/Thu, 27 Feb 2025 00:01:00 -040027:45falsefull316 - Should You Still Have Torb On Your Shelf?316 - Should You Still Have Torb On Your Shelf?Veterinary anesthesia expert Tasha McNerney, CVT, CVPP, VTS (Anesthesia & Analgesia) joins The Cone of Shame Podcast with Dr. Andy Roark to break down the role of butorphanol (Torb) in veterinary practice today. They dive into its sedative vs. analgesic properties, when it shines, and when it falls short, especially in pain management. Tasha explains opioid receptor interactions, how to think critically about using butorphanol in different cases, and why it might still deserve a spot on your clinic’s shelf. Plus, they discuss Tasha’s new book, "Pain Management for Vet Techs and Nurses," and the upcoming Veterinary Anesthesia Nerds Symposium. If you’ve ever wondered, "Do I still need Torb?" This episode is for you! Let’s get into it.

LINKS

Veterinary Anesthesia Nerds


Pain Management for Veterinary Technicians and Nurses


ABOUT OUR GUEST

Tasha McNerney, CVT, CVPP, VTS (Anesthesia & Analgesia) has been dedicated to the field of veterinary anesthesia and surgery since earning her CVT in 2005. She became a Certified Veterinary Pain Practitioner (CVPP) in 2013 and earned her Veterinary Technician Specialist (VTS) in Anesthesia & Analgesia in 2015, solidifying her expertise in pain management and perioperative care.


Tasha is a respected speaker on anesthesia and pain management, presenting at veterinary conferences around the world. She has authored numerous articles and blogs, sharing her knowledge to improve patient comfort and safety. In 2013, she founded Veterinary Anesthesia Nerds, a thriving online community with over 65,000 members committed to advancing anesthesia and pain management practices.


When she’s not in the clinic or on stage, Tasha enjoys tackling home renovation projects on her 1920s fixer-upper, inspired by an ever-growing collection of YouTube tutorials. She lives in Philadelphia with her husband, son, one exceptionally well-behaved cat, and one... less cooperative feline.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Veterinary anesthesia expert Tasha McNerney, CVT, CVPP, VTS (Anesthesia & Analgesia) joins The Cone of Shame Podcast with Dr. Andy Roark to break down the role of butorphanol (Torb) in veterinary practice today. They dive into its sedative vs. analgesic properties, when it shines, and when it falls short, especially in pain management. Tasha explains opioid receptor interactions, how to think critically about using butorphanol in different cases, and why it might still deserve a spot on your clinic’s shelf. Plus, they discuss Tasha’s new book, "Pain Management for Vet Techs and Nurses," and the upcoming Veterinary Anesthesia Nerds Symposium. If you’ve ever wondered, "Do I still need Torb?" This episode is for you! Let’s get into it.

LINKS

Veterinary Anesthesia Nerds


Pain Management for Veterinary Technicians and Nurses


ABOUT OUR GUEST

Tasha McNerney, CVT, CVPP, VTS (Anesthesia & Analgesia) has been dedicated to the field of veterinary anesthesia and surgery since earning her CVT in 2005. She became a Certified Veterinary Pain Practitioner (CVPP) in 2013 and earned her Veterinary Technician Specialist (VTS) in Anesthesia & Analgesia in 2015, solidifying her expertise in pain management and perioperative care.


Tasha is a respected speaker on anesthesia and pain management, presenting at veterinary conferences around the world. She has authored numerous articles and blogs, sharing her knowledge to improve patient comfort and safety. In 2013, she founded Veterinary Anesthesia Nerds, a thriving online community with over 65,000 members committed to advancing anesthesia and pain management practices.


When she’s not in the clinic or on stage, Tasha enjoys tackling home renovation projects on her 1920s fixer-upper, inspired by an ever-growing collection of YouTube tutorials. She lives in Philadelphia with her husband, son, one exceptionally well-behaved cat, and one... less cooperative feline.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/141743240/316-should-you-still-have-torb-on-your-shelf/Thu, 20 Feb 2025 00:01:00 -040025:13falsefull315 - Oral Tumors: Aspirate, Biopsy or Just Take It Off? (HDYTT)315 - Oral Tumors: Aspirate, Biopsy or Just Take It Off? (HDYTT)Dr. Donnell Hansen joins The Cone of Shame Podcast with Dr. Andy Roark to discuss oral tumors in dog. Together they discuss how to recognize them, when to biopsy, and how to talk to pet owners about what comes next. Dr. Hansen breaks down the diagnostic process, explains when a fine needle aspirate won’t cut it, and shares best practices for pain management and treatment options. She also dives into the importance of setting client expectations and how to approach these cases with both confidence and compassion. Let’s get into this episode.

LINKS

Four Legged Tooth Fairy:

https://fourleggedtoothfairy.com/


Dr. Donnell Hansen, a Minnesota native, and a small group of friends joined together to form the Moxie Center (which was the first hospital to be now known as BluePearl) in Minnesota’s twin cities of Minneapolis/Saint Paul. Although her daily life is spent in specialty care, in 2011, her and her husband, also a veterinarian, opened Rice Creek Animal Hospital which provides a little balance and perspective about life in family practice. In 2019, Donnell developed Four Legged Tooth Fairy, an interactive small group conference center for the veterinary community to enhance their patient health, practice health, and mental health through veterinary dentistry. Dr. Hansen’s special interest in maxillofacial surgery, however the truth is, she loves the whole darn gig… especially when she gets to share the fun of veterinary dentistry with others!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Donnell Hansen joins The Cone of Shame Podcast with Dr. Andy Roark to discuss oral tumors in dog. Together they discuss how to recognize them, when to biopsy, and how to talk to pet owners about what comes next. Dr. Hansen breaks down the diagnostic process, explains when a fine needle aspirate won’t cut it, and shares best practices for pain management and treatment options. She also dives into the importance of setting client expectations and how to approach these cases with both confidence and compassion. Let’s get into this episode.

LINKS

Four Legged Tooth Fairy:

https://fourleggedtoothfairy.com/


Dr. Donnell Hansen, a Minnesota native, and a small group of friends joined together to form the Moxie Center (which was the first hospital to be now known as BluePearl) in Minnesota’s twin cities of Minneapolis/Saint Paul. Although her daily life is spent in specialty care, in 2011, her and her husband, also a veterinarian, opened Rice Creek Animal Hospital which provides a little balance and perspective about life in family practice. In 2019, Donnell developed Four Legged Tooth Fairy, an interactive small group conference center for the veterinary community to enhance their patient health, practice health, and mental health through veterinary dentistry. Dr. Hansen’s special interest in maxillofacial surgery, however the truth is, she loves the whole darn gig… especially when she gets to share the fun of veterinary dentistry with others!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/141743094/315-oral-tumors-aspirate-biopsy-or-just-take-it-off-hdytt/Thu, 13 Feb 2025 00:01:00 -040022:48falsefull314 - HOF: Causes and Treatments for Hypoglycemia in Dogs (HDYTT)314 - HOF: Causes and Treatments for Hypoglycemia in Dogs (HDYTT)Dr. Andrew Woolcock, internist at Purdue University’s College of Veterinary Medicine, returns to the Cone of Shame podcast to discuss the metabolic phenomenon of hypoglycemia in dogs. In this insightful Hall of Fame episode, Dr. Woolcock and Dr. Andy Roark break down the common causes of hypoglycemia, diagnostic approaches, and effective treatment strategies for both young and older dogs. This episode also highlights emergency stabilization protocols, including when and how to administer dextrose supplementation effectively, as well as the role of nutritional management in preventing recurrent episodes. Dr. Woolcock’s expertise offers actionable insights to help veterinary teams confidently manage hypoglycemia in canine patients. Let’s get into this episode!

LINKS:

Freestyle Libre Continuous Glucose Monitor


Critical Care Textbooks for Veterinarians


Nutritional Management Resources


ABOUT OUR GUEST

Dr. Woolcock is a veterinary internist. He’s from the Midwest and did his schooling at Michigan State University, where he graduated with his DVM. After an internship at North Carolina State University, Dr. Woolcock completed a residency in small animal internal medicine at the University of Georgia. He joined the faculty at Purdue University in 2015, and is currently an Associate Professor of Small Animal Internal Medicine. Dr. Woolcock loves the complex puzzles that internal medicine patients present, and loves working with students as they put the pieces together. He loves all-things-medicine, because physiology is so fascinating, but he especially gravitates toward immune-mediated diseases and endocrinology. Dr. Woolcock enjoys his clinical practice, but also his research in oxidative stress, and the scholarship of teaching and learning. When he’s not at work, Dr. Woolcock is likely watching old movies with his husband and their dog, Auggie (not sure of what breed he is, so they invented one for him – a Miniature Fluftoffee).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Andrew Woolcock, internist at Purdue University’s College of Veterinary Medicine, returns to the Cone of Shame podcast to discuss the metabolic phenomenon of hypoglycemia in dogs. In this insightful Hall of Fame episode, Dr. Woolcock and Dr. Andy Roark break down the common causes of hypoglycemia, diagnostic approaches, and effective treatment strategies for both young and older dogs. This episode also highlights emergency stabilization protocols, including when and how to administer dextrose supplementation effectively, as well as the role of nutritional management in preventing recurrent episodes. Dr. Woolcock’s expertise offers actionable insights to help veterinary teams confidently manage hypoglycemia in canine patients. Let’s get into this episode!

LINKS:

Freestyle Libre Continuous Glucose Monitor


Critical Care Textbooks for Veterinarians


Nutritional Management Resources


ABOUT OUR GUEST

Dr. Woolcock is a veterinary internist. He’s from the Midwest and did his schooling at Michigan State University, where he graduated with his DVM. After an internship at North Carolina State University, Dr. Woolcock completed a residency in small animal internal medicine at the University of Georgia. He joined the faculty at Purdue University in 2015, and is currently an Associate Professor of Small Animal Internal Medicine. Dr. Woolcock loves the complex puzzles that internal medicine patients present, and loves working with students as they put the pieces together. He loves all-things-medicine, because physiology is so fascinating, but he especially gravitates toward immune-mediated diseases and endocrinology. Dr. Woolcock enjoys his clinical practice, but also his research in oxidative stress, and the scholarship of teaching and learning. When he’s not at work, Dr. Woolcock is likely watching old movies with his husband and their dog, Auggie (not sure of what breed he is, so they invented one for him – a Miniature Fluftoffee).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/141485102/314-hof-causes-and-treatments-for-hypoglycemia-in-dogs-hdytt/Thu, 06 Feb 2025 00:01:00 -040020:17falsefull313 - Time To Use More Locals and Less Opioids313 - Time To Use More Locals and Less OpioidsTasha McNerney, CVT, VTS (Anesthesia & Analgesia), aka the original Anesthesia Nerd, joins Dr. Andy Roark to dive into the cutting edge of pain management in veterinary surgery. In this episode, Tasha discusses how to reduce opioid use while improving patient outcomes through multimodal analgesia and local anesthetic blocks. She breaks down the ERAS (Enhanced Recovery After Surgery) protocol, adapted from human medicine, and how it can revolutionize the way veterinary teams manage surgical pain.

Dr. Roark and Tasha explore practical strategies for implementing local blocks in a variety of procedures, from spays and neuters to advanced orthopedic surgeries, and discuss how adjunctive analgesics like ketamine and dexmedetomidine can enhance outcomes. Tasha also shares her vision for the future of veterinary surgery, emphasizing the importance of technician training, low-stress handling, and better pre-visit pharmaceutical protocols. Get ready to elevate your pain management game. Let’s get into this episode!

LINKS

Pre-order Pain Management for Vet Techs and Nurses on Amazon


Veterinary Anesthesia Nerds website


Feline Grimace Scale app


ABOUT OUR GUEST

Tasha McNerney, CVT, obtained her certification in 2005 and has worked clinically in anesthesia and surgery ever since. She earned her CVPP (Certified Veterinary Pain Practitioner) designation in 2013 and became a Veterinary Technician Specialist (Anesthesia & Analgesia) in 2015. Tasha is a sought-after speaker on anesthesia and pain management topics, presenting at numerous international veterinary conferences. She is also the author of multiple articles and blogs dedicated to advancing knowledge in these fields.

In 2013, Tasha founded the Facebook group Veterinary Anesthesia Nerds, which has grown to over 65,000 members worldwide, fostering education and the exchange of ideas among veterinary professionals.

When not in the clinic or educating others, Tasha enjoys working on her 1920s fixer-upper home in Philadelphia, inspired by endless home improvement tutorials on YouTube. She lives with her husband, son, one wonderful cat, and another who keeps life interesting with its mischievous personality.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Tasha McNerney, CVT, VTS (Anesthesia & Analgesia), aka the original Anesthesia Nerd, joins Dr. Andy Roark to dive into the cutting edge of pain management in veterinary surgery. In this episode, Tasha discusses how to reduce opioid use while improving patient outcomes through multimodal analgesia and local anesthetic blocks. She breaks down the ERAS (Enhanced Recovery After Surgery) protocol, adapted from human medicine, and how it can revolutionize the way veterinary teams manage surgical pain.

Dr. Roark and Tasha explore practical strategies for implementing local blocks in a variety of procedures, from spays and neuters to advanced orthopedic surgeries, and discuss how adjunctive analgesics like ketamine and dexmedetomidine can enhance outcomes. Tasha also shares her vision for the future of veterinary surgery, emphasizing the importance of technician training, low-stress handling, and better pre-visit pharmaceutical protocols. Get ready to elevate your pain management game. Let’s get into this episode!

LINKS

Pre-order Pain Management for Vet Techs and Nurses on Amazon


Veterinary Anesthesia Nerds website


Feline Grimace Scale app


ABOUT OUR GUEST

Tasha McNerney, CVT, obtained her certification in 2005 and has worked clinically in anesthesia and surgery ever since. She earned her CVPP (Certified Veterinary Pain Practitioner) designation in 2013 and became a Veterinary Technician Specialist (Anesthesia & Analgesia) in 2015. Tasha is a sought-after speaker on anesthesia and pain management topics, presenting at numerous international veterinary conferences. She is also the author of multiple articles and blogs dedicated to advancing knowledge in these fields.

In 2013, Tasha founded the Facebook group Veterinary Anesthesia Nerds, which has grown to over 65,000 members worldwide, fostering education and the exchange of ideas among veterinary professionals.

When not in the clinic or educating others, Tasha enjoys working on her 1920s fixer-upper home in Philadelphia, inspired by endless home improvement tutorials on YouTube. She lives with her husband, son, one wonderful cat, and another who keeps life interesting with its mischievous personality.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/141235066/313-time-to-use-more-locals-and-less-opioids/Thu, 30 Jan 2025 00:01:00 -040027:28falsefull312 - HOF: New Heart Murmur in a Cat Scheduled for a Dental (HDYTT)312 - HOF: New Heart Murmur in a Cat Scheduled for a Dental (HDYTT)Dr. Anna McManamey, Professor of Cardiology at Purdue's College of Veterinary Medicine, joins Dr. Andy Roark to discuss a common yet challenging case: a new heart murmur in a cat scheduled for a dental procedure. In this Hall of Fame episode, Dr. Mack unpacks the potential causes of heart murmurs in cats, with a focus on hypertrophic cardiomyopathy (HCM) and other conditions that could impact anesthesia safety and long-term health. She highlights the diagnostic tools available, including the limitations of chest x-rays, the value of BNP testing as a "poor man's echocardiogram," and when to consider additional tests like blood pressure or thyroid screening.

Dr. Mack also provides practical advice on managing heart disease in cats, emphasizing the importance of preventive measures like blood thinners and the challenges of owner compliance with medications. For emergency settings, she shares tips on using SNAP BNP tests for quick assessments. Throughout the conversation, Dr. Mack’s expertise shines as she equips veterinary professionals with actionable insights to confidently address feline cardiology cases. Let’s get into this episode!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Anna McManamey, Professor of Cardiology at Purdue's College of Veterinary Medicine, joins Dr. Andy Roark to discuss a common yet challenging case: a new heart murmur in a cat scheduled for a dental procedure. In this Hall of Fame episode, Dr. Mack unpacks the potential causes of heart murmurs in cats, with a focus on hypertrophic cardiomyopathy (HCM) and other conditions that could impact anesthesia safety and long-term health. She highlights the diagnostic tools available, including the limitations of chest x-rays, the value of BNP testing as a "poor man's echocardiogram," and when to consider additional tests like blood pressure or thyroid screening.

Dr. Mack also provides practical advice on managing heart disease in cats, emphasizing the importance of preventive measures like blood thinners and the challenges of owner compliance with medications. For emergency settings, she shares tips on using SNAP BNP tests for quick assessments. Throughout the conversation, Dr. Mack’s expertise shines as she equips veterinary professionals with actionable insights to confidently address feline cardiology cases. Let’s get into this episode!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>2b6ee1e9-2d7c-4685-83b4-85db368305bbThu, 23 Jan 2025 00:01:00 -040022:11falsefull311 - New Guidelines Aim to Improve Employee Well-Being311 - New Guidelines Aim to Improve Employee Well-BeingIn this episode, Dr. Andy Roark welcomes Dr. Phil Richmond, founder of Flourishing Phoenix, to dive into the U.S. Surgeon General's Framework for Mental Health in the Workplace. They discuss how veterinary practices can address psychosocial hazards, implement effective risk assessments, and foster a culture of wellbeing that supports teams without creating unnecessary stress. You’ll gain actionable insights into leadership strategies, the PERMA framework, and practical ways to enhance connection, recognition, and resilience in your practice. If you’re ready to prioritize mental health and build a thriving veterinary workplace, this episode is for you. Let’s get into this episode!

LINKS

Workplace Wellbeing Study Referenced


Dr. Phil Richmond at Flourish


ABOUT OUR GUESTS

Dr. Philip Richmond is the Founder and Chief Consultant of Flourishing Phoenix Veterinary Consultants, LLC. As a practicing vet, he champions a positive work culture, emphasizing psychological health, safety, and wellbeing in veterinary settings. He has taken pivotal roles in both state and global initiatives to promote workplace wellbeing in veterinary medicine. Among his roles, Dr. Richmond has served as Chief Medical and Wellbeing Officer for Veterinary United and currently chairs the Florida Veterinary Medical Association's Professional Wellbeing Committee. Beyond his advocacy, he contributes as a writer, speaker, and podcast guest, and has earned various certifications in positive psychology, workplace wellbeing, and suicide prevention. Dr. Richmond is a speaker and published writer, including having co-authored “Psychological Health and Safety Guidelines” from Veterinary Visionaries. He is a frequent veterinary podcast guest and holds multiple certifications in applied positive psychology, appreciative inquiry, workplace wellbeing, psychological health & safety, trauma-informed workplaces, resilience training, behavior change, and suicide prevention. He has been awarded the FVMA Gold Star, FVMA Veterinarian of the Year, Uncharted Veterinary Community Founder’s Award, Blue Buffalo Together for Pets Award, and a finalist for the US Bright Minds Veterinary Wellness Champion Award.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>In this episode, Dr. Andy Roark welcomes Dr. Phil Richmond, founder of Flourishing Phoenix, to dive into the U.S. Surgeon General's Framework for Mental Health in the Workplace. They discuss how veterinary practices can address psychosocial hazards, implement effective risk assessments, and foster a culture of wellbeing that supports teams without creating unnecessary stress. You’ll gain actionable insights into leadership strategies, the PERMA framework, and practical ways to enhance connection, recognition, and resilience in your practice. If you’re ready to prioritize mental health and build a thriving veterinary workplace, this episode is for you. Let’s get into this episode!

LINKS

Workplace Wellbeing Study Referenced


Dr. Phil Richmond at Flourish


ABOUT OUR GUESTS

Dr. Philip Richmond is the Founder and Chief Consultant of Flourishing Phoenix Veterinary Consultants, LLC. As a practicing vet, he champions a positive work culture, emphasizing psychological health, safety, and wellbeing in veterinary settings. He has taken pivotal roles in both state and global initiatives to promote workplace wellbeing in veterinary medicine. Among his roles, Dr. Richmond has served as Chief Medical and Wellbeing Officer for Veterinary United and currently chairs the Florida Veterinary Medical Association's Professional Wellbeing Committee. Beyond his advocacy, he contributes as a writer, speaker, and podcast guest, and has earned various certifications in positive psychology, workplace wellbeing, and suicide prevention. Dr. Richmond is a speaker and published writer, including having co-authored “Psychological Health and Safety Guidelines” from Veterinary Visionaries. He is a frequent veterinary podcast guest and holds multiple certifications in applied positive psychology, appreciative inquiry, workplace wellbeing, psychological health & safety, trauma-informed workplaces, resilience training, behavior change, and suicide prevention. He has been awarded the FVMA Gold Star, FVMA Veterinarian of the Year, Uncharted Veterinary Community Founder’s Award, Blue Buffalo Together for Pets Award, and a finalist for the US Bright Minds Veterinary Wellness Champion Award.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/141001987/311-new-guidelines-aim-to-improve-employee-well-being/Thu, 16 Jan 2025 00:01:00 -040029:57falsefull310 - Leveling Up Fear Free310 - Leveling Up Fear FreeEver wondered what the next level of Fear Free handling really looks like? Dr. Andy Roark sits down with Dr. Megan Bauer and Jessica Osborne of Latah Creek Animal Hospital in Spokane, Washington, to explore their transformative journey into Fear Free practice. From navigating staff and client turnover to implementing innovative low-stress handling techniques, this duo shares how they’ve created a practice where pets, clients, and team members thrive. Discover practical tips, lessons learned, and inspiration for building a Fear Free culture in any clinic. Gang, you're gonna love this episode!

LINKS

Follow Latah Creek Animal Hospital on Instagram


Fear Free Handling


ABOUT OUR GUESTS

Dr. Megan Bauer, DVM, Fear Free Certified Elite

Dr. Megan Bauer, co-owner and medical director of Latah Creek Animal Hospital, graduated from Washington State University in 2015 and became Spokane’s first Fear Free Certified veterinarian. She is currently an Elite Fear Free certified professional. She is passionate about behavioral medicine and feline care but loves all her patients. Outside of work, Dr. Bauer enjoys camping, four-wheeling, and agility training with her two dogs, Remy Pierre and Oliver Elvis, and spending time with her three cats, Trixie, Chandler, and Jinkx.


Jessica Osborne, CVPM, Fear Free Trailblazer

Jessica Osborne, co-owner and hospital manager of Latah Creek Animal Hospital, has been in veterinary medicine since 2003 and earned her CVPM in 2016, becoming Spokane’s first. A Fear Free advocate, she helped get the first clinic in Eastern WA certified and most recently helped Latah Creek achieve Fear Free Practice Certification in 2021. Jessica is a thoughtful leader who values positivity and accountability. On weekends, she enjoys riding dirt bikes with her husband and kids, alongside their two dogs, Benelli and Dash, and two cats, Rocco Wilson and Gustov.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Ever wondered what the next level of Fear Free handling really looks like? Dr. Andy Roark sits down with Dr. Megan Bauer and Jessica Osborne of Latah Creek Animal Hospital in Spokane, Washington, to explore their transformative journey into Fear Free practice. From navigating staff and client turnover to implementing innovative low-stress handling techniques, this duo shares how they’ve created a practice where pets, clients, and team members thrive. Discover practical tips, lessons learned, and inspiration for building a Fear Free culture in any clinic. Gang, you're gonna love this episode!

LINKS

Follow Latah Creek Animal Hospital on Instagram


Fear Free Handling


ABOUT OUR GUESTS

Dr. Megan Bauer, DVM, Fear Free Certified Elite

Dr. Megan Bauer, co-owner and medical director of Latah Creek Animal Hospital, graduated from Washington State University in 2015 and became Spokane’s first Fear Free Certified veterinarian. She is currently an Elite Fear Free certified professional. She is passionate about behavioral medicine and feline care but loves all her patients. Outside of work, Dr. Bauer enjoys camping, four-wheeling, and agility training with her two dogs, Remy Pierre and Oliver Elvis, and spending time with her three cats, Trixie, Chandler, and Jinkx.


Jessica Osborne, CVPM, Fear Free Trailblazer

Jessica Osborne, co-owner and hospital manager of Latah Creek Animal Hospital, has been in veterinary medicine since 2003 and earned her CVPM in 2016, becoming Spokane’s first. A Fear Free advocate, she helped get the first clinic in Eastern WA certified and most recently helped Latah Creek achieve Fear Free Practice Certification in 2021. Jessica is a thoughtful leader who values positivity and accountability. On weekends, she enjoys riding dirt bikes with her husband and kids, alongside their two dogs, Benelli and Dash, and two cats, Rocco Wilson and Gustov.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/140760756/310-leveling-up-fear-free/Thu, 09 Jan 2025 00:01:00 -040030:51falsefull309 - Why Weight Can't Wait309 - Why Weight Can't WaitDr. Ernie Ward joins Dr. Andy Roark to discuss the challenges of discussing pet obesity with clients and practical strategies for creating urgency and motivating pet owners to take action. This episode of the Cone of Shame Veterinary Podcast dives deep into the psychology of weight loss conversations, emphasizing the importance of permission, framing the discussion around quality of life, and focusing on actionable steps. Dr. Ward shares his insights and experiences, offering valuable tools for veterinary professionals to navigate these difficult conversations with compassion and achieve better outcomes for their patients. This episode is brought to you ad-free by Hill's Pet Nutrition.


Intended for Veterinary Professionals. Opinions expressed within this content are solely the speaker's and do not reflect the opinions and beliefs of Hill's or its affiliates.


Check out the downloadable team training worksheet and follow along together! Empower your team to educate clients using the notes and discussion questions.


LINKS

Hill's Pet Nutrition


Hill's Veterinary Academy


Pet Obesity Prevention Organization


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


ABOUT OUR GUEST

Dr. Ernie Ward is an award-winning veterinarian, internationally known speaker, impact entrepreneur, author of several books, columnist, and media personality. A 1992 graduate of the University of Georgia, he was voted Speaker of the Year at both VMX and WVC conferences, the 2018 Veterinary Journalist of the Year, the recipient of the US National Veterinary Practice of Excellence Award, and has received many veterinary and civic recognitions.


Dr. Ward is involved on the Boards of many animal organizations, including the World Small Animal Veterinary Association (WSAVA), Morris Animal Foundation's Scientific Advisory Board and Animal Welfare Advisory Board, Grey Muzzle Society, CATalyst Council, and the Southern European Veterinary Conference's Scientific Committee and Practice Management Chairperson.


Dr. Ward is the founder of the Association for Pet Obesity Prevention (APOP) and the World Pet Obesity Association. He is also the editor of the forthcoming textbook titled Veterinary Clinical Obesity: A Multidisciplinary Approach to Causes, Consequences, and Interventions, First Edition, which Wiley will publish. He is known for improving veterinary medical standards through his clinical education programs and promoting a higher quality of life and healthier habits for pets and people.


When he’s not with family or pet patients, he can be found contemplating solutions for both the veterinary profession and the planet during endurance athletics, meditation, and on his award-winning weekly podcast, the Veterinary Viewfinder, or his regular column, “Opening Shots,” in NAVC’s “Today’s Veterinary Business.”

]]>Dr. Ernie Ward joins Dr. Andy Roark to discuss the challenges of discussing pet obesity with clients and practical strategies for creating urgency and motivating pet owners to take action. This episode of the Cone of Shame Veterinary Podcast dives deep into the psychology of weight loss conversations, emphasizing the importance of permission, framing the discussion around quality of life, and focusing on actionable steps. Dr. Ward shares his insights and experiences, offering valuable tools for veterinary professionals to navigate these difficult conversations with compassion and achieve better outcomes for their patients. This episode is brought to you ad-free by Hill's Pet Nutrition.


Intended for Veterinary Professionals. Opinions expressed within this content are solely the speaker's and do not reflect the opinions and beliefs of Hill's or its affiliates.


Check out the downloadable team training worksheet and follow along together! Empower your team to educate clients using the notes and discussion questions.


LINKS

Hill's Pet Nutrition


Hill's Veterinary Academy


Pet Obesity Prevention Organization


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course


Dr. Andy Roark Charming the Angry Client Team Training Course


Dr. Andy Roark Swag


All Links


ABOUT OUR GUEST

Dr. Ernie Ward is an award-winning veterinarian, internationally known speaker, impact entrepreneur, author of several books, columnist, and media personality. A 1992 graduate of the University of Georgia, he was voted Speaker of the Year at both VMX and WVC conferences, the 2018 Veterinary Journalist of the Year, the recipient of the US National Veterinary Practice of Excellence Award, and has received many veterinary and civic recognitions.


Dr. Ward is involved on the Boards of many animal organizations, including the World Small Animal Veterinary Association (WSAVA), Morris Animal Foundation's Scientific Advisory Board and Animal Welfare Advisory Board, Grey Muzzle Society, CATalyst Council, and the Southern European Veterinary Conference's Scientific Committee and Practice Management Chairperson.


Dr. Ward is the founder of the Association for Pet Obesity Prevention (APOP) and the World Pet Obesity Association. He is also the editor of the forthcoming textbook titled Veterinary Clinical Obesity: A Multidisciplinary Approach to Causes, Consequences, and Interventions, First Edition, which Wiley will publish. He is known for improving veterinary medical standards through his clinical education programs and promoting a higher quality of life and healthier habits for pets and people.


When he’s not with family or pet patients, he can be found contemplating solutions for both the veterinary profession and the planet during endurance athletics, meditation, and on his award-winning weekly podcast, the Veterinary Viewfinder, or his regular column, “Opening Shots,” in NAVC’s “Today’s Veterinary Business.”

]]>https://blubrry.com/3832093/140594568/309-why-weight-cant-wait/Mon, 06 Jan 2025 00:01:00 -040024:10falsefull308 - Where is VetMed Going in 2025?308 - Where is VetMed Going in 2025?Ryan Leech returns once again to talk about our 2025 predictions. Ryan Leech is the creator and host of The Bird Bath Podcast, and joins Dr. Andy Roark this time on The Cone of Shame Veterinary Podcast to explore veterinary industry trends and predictions for 2025. They discuss corporate consolidation, AI integration, emerging pet health technologies, and the potential for significant shifts in pet ownership demographics. Ryan shares insights on the future of pet care, including advancements in pain management, diagnostics, and wearable tech. Whether you're curious about industry growth areas or preparing for upcoming challenges, this episode is packed with valuable insights for veterinary professionals navigating a rapidly evolving field.

LINKS:

Ryan Leech on LinkedIn: Connect with Ryan


The Bird Bath Podcast: birdbath.io


Business Consulting Services: First100.io


ABOUT OUR GUEST

Ryan Leech is an experienced leader with a history of growing businesses through highly scalable sales models. With a background that spans multiple industries, Ryan led sales for startups that raised over $100MM in funding and ran his own sales consulting firm. In his role at Digitail, he is responsible for overseeing collaborations and integrations with industry leaders and innovators to drive digital transformation in veterinary medicine.


In addition to his professional experience as Director of Business Development at Galaxy Vets and Hippo Manager Software, Ryan is also the host of "The Bird Bath" podcast.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Ryan Leech returns once again to talk about our 2025 predictions. Ryan Leech is the creator and host of The Bird Bath Podcast, and joins Dr. Andy Roark this time on The Cone of Shame Veterinary Podcast to explore veterinary industry trends and predictions for 2025. They discuss corporate consolidation, AI integration, emerging pet health technologies, and the potential for significant shifts in pet ownership demographics. Ryan shares insights on the future of pet care, including advancements in pain management, diagnostics, and wearable tech. Whether you're curious about industry growth areas or preparing for upcoming challenges, this episode is packed with valuable insights for veterinary professionals navigating a rapidly evolving field.

LINKS:

Ryan Leech on LinkedIn: Connect with Ryan


The Bird Bath Podcast: birdbath.io


Business Consulting Services: First100.io


ABOUT OUR GUEST

Ryan Leech is an experienced leader with a history of growing businesses through highly scalable sales models. With a background that spans multiple industries, Ryan led sales for startups that raised over $100MM in funding and ran his own sales consulting firm. In his role at Digitail, he is responsible for overseeing collaborations and integrations with industry leaders and innovators to drive digital transformation in veterinary medicine.


In addition to his professional experience as Director of Business Development at Galaxy Vets and Hippo Manager Software, Ryan is also the host of "The Bird Bath" podcast.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>https://blubrry.com/3832093/140016197/308-where-is-vetmed-going-in-2025/Thu, 02 Jan 2025 00:01:00 -040026:01falsefull307 - Is There Anything Good About Modern Vet Medicine?307 - Is There Anything Good About Modern Vet Medicine?Kelsey Beth Carpenter, RVT hosts a lively episode in which we find out what to do when we feel overwhelmed by the problems in our industry. On this episode of The Cone of Shame Veterinary Podcast, Kelsey Beth Carpenter Dr. Andy Roark to discuss optimism and cynicism in veterinary medicine. They dive into how choosing optimism can positively shape careers, the difference between optimism and toxic positivity, and strategies for navigating negativity in the profession. This episode offers actionable insights for veterinary professionals on maintaining hope, finding balance, and embracing opportunities amidst challenges. Whether you're a vet, technician, practice manager, or part of a veterinary team, this conversation is a refreshing reminder of the good in veterinary medicine and the power of perspective.

ABOUT OUR GUESTS

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and the magazine Today’s Veterinary Business. His social media, website, podcast and YouTube show reach millions of people every month.


Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.


Kelsey Beth Carpenter is a Registered Veterinary Technician with over a decade of experience working in emergency hospitals across California. She currently works as the Social Media Manager for DrAndyRoark.com and a Content Specialist for the Uncharted Veterinary Conference. Some of Kelsey’s passions include the open hospital concept, the power of creativity and humor, the overlap of science and art, and sharing lessons learned from living life with chronic illness. Kelsey is probably most known for two of her favorite hobbies: writing and performing comedic songs about veterinary medicine and acting as a full time stage mom for her Chihuahua mix, Birdie.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Kelsey Beth Carpenter, RVT hosts a lively episode in which we find out what to do when we feel overwhelmed by the problems in our industry. On this episode of The Cone of Shame Veterinary Podcast, Kelsey Beth Carpenter Dr. Andy Roark to discuss optimism and cynicism in veterinary medicine. They dive into how choosing optimism can positively shape careers, the difference between optimism and toxic positivity, and strategies for navigating negativity in the profession. This episode offers actionable insights for veterinary professionals on maintaining hope, finding balance, and embracing opportunities amidst challenges. Whether you're a vet, technician, practice manager, or part of a veterinary team, this conversation is a refreshing reminder of the good in veterinary medicine and the power of perspective.

ABOUT OUR GUESTS

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and the magazine Today’s Veterinary Business. His social media, website, podcast and YouTube show reach millions of people every month.


Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.


Kelsey Beth Carpenter is a Registered Veterinary Technician with over a decade of experience working in emergency hospitals across California. She currently works as the Social Media Manager for DrAndyRoark.com and a Content Specialist for the Uncharted Veterinary Conference. Some of Kelsey’s passions include the open hospital concept, the power of creativity and humor, the overlap of science and art, and sharing lessons learned from living life with chronic illness. Kelsey is probably most known for two of her favorite hobbies: writing and performing comedic songs about veterinary medicine and acting as a full time stage mom for her Chihuahua mix, Birdie.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/140015916/cos-307-is-there-anything-good-about-modern-vet-medicine/Thu, 26 Dec 2024 00:01:00 -040040:36falsefull306 - State of Veterinary Wellness306 - State of Veterinary WellnessDr. Marie Holowaychuk joins Dr. Andy Roark on The Cone of Shame Veterinary Podcast to share her journey through burnout, mental health struggles, and recovery as a boarded critical care specialist turned wellness advocate. In this insightful episode, Dr. Holowaychuk discusses the realities of perfectionism, the martyr complex, and the challenges veterinary professionals face in balancing work, identity, and life outside the clinic. Marie opens up about her personal transformation, the pivotal role of boundaries, and strategies to prioritize mental health. Whether you’re navigating burnout, seeking wellness solutions, or striving for a sustainable veterinary career, this conversation is packed with actionable advice and inspiration for veterinarians, practice owners, and veterinary teams.

LINKS

Marie's Website: marieholowaychuk.com


Mental Health Hub: revivingvetmed.com


Instagram: @drmarieholowaychuk


LinkedIn: Dr. Marie Holowaychuk


ABOUT OUR GUEST

Dr. Marie Holowaychuk brings a refreshing perspective to veterinary medicine, championing the wellbeing of veterinary teams with warmth and expertise. Based in Calgary, she’s a respected emergency and critical care specialist and a familiar name in the world of veterinary wellness.


Alongside her ER work, Marie is a prolific writer, speaker, and researcher. You might catch her hosting the Reviving Vet Med podcast or sharing insights in her monthly blog and newsletter, all geared towards supporting mental health in the veterinary community.


When she's not at the clinic, Marie is a dedicated yoga and meditation teacher and wellness coach. She leads workshops and retreats for vet clinics, sharing practical strategies for staying balanced in a demanding field. Plus, she works behind the scenes on revivingvetmed.com, a go-to resource hub for veterinary professionals seeking support and guidance.


Beyond her professional endeavors, Marie finds joy in spending time with her daughter and beloved Standard Poodle. She stays active with strength training and HIIT, embodying the holistic approach to wellbeing she advocates for in her work.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Marie Holowaychuk joins Dr. Andy Roark on The Cone of Shame Veterinary Podcast to share her journey through burnout, mental health struggles, and recovery as a boarded critical care specialist turned wellness advocate. In this insightful episode, Dr. Holowaychuk discusses the realities of perfectionism, the martyr complex, and the challenges veterinary professionals face in balancing work, identity, and life outside the clinic. Marie opens up about her personal transformation, the pivotal role of boundaries, and strategies to prioritize mental health. Whether you’re navigating burnout, seeking wellness solutions, or striving for a sustainable veterinary career, this conversation is packed with actionable advice and inspiration for veterinarians, practice owners, and veterinary teams.

LINKS

Marie's Website: marieholowaychuk.com


Mental Health Hub: revivingvetmed.com


Instagram: @drmarieholowaychuk


LinkedIn: Dr. Marie Holowaychuk


ABOUT OUR GUEST

Dr. Marie Holowaychuk brings a refreshing perspective to veterinary medicine, championing the wellbeing of veterinary teams with warmth and expertise. Based in Calgary, she’s a respected emergency and critical care specialist and a familiar name in the world of veterinary wellness.


Alongside her ER work, Marie is a prolific writer, speaker, and researcher. You might catch her hosting the Reviving Vet Med podcast or sharing insights in her monthly blog and newsletter, all geared towards supporting mental health in the veterinary community.


When she's not at the clinic, Marie is a dedicated yoga and meditation teacher and wellness coach. She leads workshops and retreats for vet clinics, sharing practical strategies for staying balanced in a demanding field. Plus, she works behind the scenes on revivingvetmed.com, a go-to resource hub for veterinary professionals seeking support and guidance.


Beyond her professional endeavors, Marie finds joy in spending time with her daughter and beloved Standard Poodle. She stays active with strength training and HIIT, embodying the holistic approach to wellbeing she advocates for in her work.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>https://blubrry.com/3832093/139920813/306-state-of-veterinary-wellness/Thu, 19 Dec 2024 00:01:00 -040029:10falsefull305 - Things I Wish I Knew About Diagnostics305 - Things I Wish I Knew About DiagnosticsDr. Cathy Meeks dives into this episode to discuss diagnostic innovation and what really happens at the lab. In this episode of The Cone of Shame Veterinary Podcast, host Dr. Andy Roark sits down with his longtime friend and fellow University of Florida alum, Dr. Cathy Meeks, Global VP of Medical Operations at Antech Diagnostics. Together, they explore the inner workings of veterinary diagnostics, discussing hematology cases and the advanced resources available to veterinary teams. Dr. Meeks shares insights into the diagnostic process, highlighting how practices can utilize Antech's pathologists, AI-driven tools, and consult lines to improve efficiency and support their teams. If you're a veterinary practice manager, technician, or veterinarian looking to understand the cutting-edge innovations shaping diagnostics, this episode is a must-listen. Dr. Roark and Dr. Meeks uncover ways to leverage technology, enhance technician development, and maximize the support available through reference labs. This episode is brought to you by Antech Diagnostics!


LINKS

Antech Diagnostics


Cathy Meeks on LinkedIn


Leadership Essentials Certificate


Charming the Angry Client Course


Dr. Andy Roark Swag


All Links


ABOUT OUR GUEST

Dr. Cathy Meeks received her Bachelor of Science in Animal Science, her Master’s degree in forensics and her Doctorate of Veterinary Medicine from the University of Florida in 2007.  She did a small animal internship and an internal medicine residency at BluePearl Veterinary Partners.  She received board certification in 2011 in Internal Medicine.  For the past 12 years she has practiced in the Tampa Bay area. From 2015-2020, she was the Regional Vice President of Medicine for Bluepearl Veterinary Partners overseeing the medical quality and developing medical leaders of 15 specialty hospitals. In 2021, she became Vice President of Medical Operations for Antech diagnostics and was recently promoted to Global Vice President of Medical Operations. Currently she is responsible for over 200 veterinary specialists and the day-to-day operations of the medical team.  

]]>Dr. Cathy Meeks dives into this episode to discuss diagnostic innovation and what really happens at the lab. In this episode of The Cone of Shame Veterinary Podcast, host Dr. Andy Roark sits down with his longtime friend and fellow University of Florida alum, Dr. Cathy Meeks, Global VP of Medical Operations at Antech Diagnostics. Together, they explore the inner workings of veterinary diagnostics, discussing hematology cases and the advanced resources available to veterinary teams. Dr. Meeks shares insights into the diagnostic process, highlighting how practices can utilize Antech's pathologists, AI-driven tools, and consult lines to improve efficiency and support their teams. If you're a veterinary practice manager, technician, or veterinarian looking to understand the cutting-edge innovations shaping diagnostics, this episode is a must-listen. Dr. Roark and Dr. Meeks uncover ways to leverage technology, enhance technician development, and maximize the support available through reference labs. This episode is brought to you by Antech Diagnostics!


LINKS

Antech Diagnostics


Cathy Meeks on LinkedIn


Leadership Essentials Certificate


Charming the Angry Client Course


Dr. Andy Roark Swag


All Links


ABOUT OUR GUEST

Dr. Cathy Meeks received her Bachelor of Science in Animal Science, her Master’s degree in forensics and her Doctorate of Veterinary Medicine from the University of Florida in 2007.  She did a small animal internship and an internal medicine residency at BluePearl Veterinary Partners.  She received board certification in 2011 in Internal Medicine.  For the past 12 years she has practiced in the Tampa Bay area. From 2015-2020, she was the Regional Vice President of Medicine for Bluepearl Veterinary Partners overseeing the medical quality and developing medical leaders of 15 specialty hospitals. In 2021, she became Vice President of Medical Operations for Antech diagnostics and was recently promoted to Global Vice President of Medical Operations. Currently she is responsible for over 200 veterinary specialists and the day-to-day operations of the medical team.  

]]>https://blubrry.com/3832093/139612695/305-things-i-wish-i-knew-about-diagnostics/Mon, 16 Dec 2024 00:01:00 -040021:00falsefull304 - At-Home Dental Care They'll Actually Do304 - At-Home Dental Care They'll Actually DoStruggling to get pet owners on board with dental care for their pets? In this episode of The Cone of Shame Veterinary Podcast, host Dr. Andy Roark tackles this common challenge with the help of board-certified veterinary dentist and oral surgeon Dr. Amy Thomson, aka "Toothy Thompson." Together, they discuss practical strategies to inspire pet owners to adopt home dental care routines that actually get done. From realistic toothbrushing techniques to advice on leveraging treats and routines, Dr. Thomson shares actionable tips and communication strategies tailored for veterinary teams to use in exam rooms. Whether you're a veterinarian or practice manager, this episode delivers the tools you need to improve client compliance, enhance pet oral health, and ultimately support longer, healthier lives for pets. Don't miss this motivating and insightful conversation!

LINKS

At Home Dental Care Handout


American Veterinary Dental College: https://avdc.org/


Amy Thomson IG: https://www.instagram.com/toothy.thomson/


Amy Thomson website: https://toothythomson.ca


ABOUT OUR GUEST

Dr. Amy Thomson is a specialist in small animal dentistry & oral surgery. She began her career in small animal general practice and while challenging at times she was fortunate to gain a great deal of dentistry CE. The more she learned the more her passion for dentistry grew as well as a desire to become a specialist. While Dr. Amy enjoys all aspects of clinical practice as Board Certified Veterinary DentistTM, she also very much enjoys providing continuing education for all veterinary professionals in small animal general practice. There is a huge demand for veterinary dentistry and oral care, and she wants to support general practice teams to provide the best care to their patients.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Struggling to get pet owners on board with dental care for their pets? In this episode of The Cone of Shame Veterinary Podcast, host Dr. Andy Roark tackles this common challenge with the help of board-certified veterinary dentist and oral surgeon Dr. Amy Thomson, aka "Toothy Thompson." Together, they discuss practical strategies to inspire pet owners to adopt home dental care routines that actually get done. From realistic toothbrushing techniques to advice on leveraging treats and routines, Dr. Thomson shares actionable tips and communication strategies tailored for veterinary teams to use in exam rooms. Whether you're a veterinarian or practice manager, this episode delivers the tools you need to improve client compliance, enhance pet oral health, and ultimately support longer, healthier lives for pets. Don't miss this motivating and insightful conversation!

LINKS

At Home Dental Care Handout


American Veterinary Dental College: https://avdc.org/


Amy Thomson IG: https://www.instagram.com/toothy.thomson/


Amy Thomson website: https://toothythomson.ca


ABOUT OUR GUEST

Dr. Amy Thomson is a specialist in small animal dentistry & oral surgery. She began her career in small animal general practice and while challenging at times she was fortunate to gain a great deal of dentistry CE. The more she learned the more her passion for dentistry grew as well as a desire to become a specialist. While Dr. Amy enjoys all aspects of clinical practice as Board Certified Veterinary DentistTM, she also very much enjoys providing continuing education for all veterinary professionals in small animal general practice. There is a huge demand for veterinary dentistry and oral care, and she wants to support general practice teams to provide the best care to their patients.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/139612652/304-at-home-dental-care-theyll-actually-do/Thu, 12 Dec 2024 00:01:00 -040034:34falsefull303 - Sewer Turtles, Weight-loss Tapeworms, and Protecting Your License303 - Sewer Turtles, Weight-loss Tapeworms, and Protecting Your LicenseDr. Doug Mader joins us to talk about all sorts of zoonotic diseases. Together, Dr. Doug Mader and Dr. Andy Roark on the Cone of Shame Veterinary Podcast to discuss the zoonotic diseases found in exotic animals but also your common cat and dogs. They explore the history of salmonella in the pet trade, the risks of psittacosis from birds, and the potential for parasites like the dwarf tapeworm to infect humans. This episode is packed with valuable information for veterinary professionals and pet owners alike. Don't miss Dr. Mader's insights on protecting both animal and human health. Gang, let's get into this episode!

LINKS

Dr. Doug Mader: https://www.dougmader.com/

The Vet at Noah's Ark: https://www.dougmader.com/order


ABOUT OUR GUEST

Dr. Doug Mader is a triple board-certified veterinary specialist and has been a veterinarian for over three decades. He is an internationally recognized speaker, has written three best-selling medical textbooks and numerous book chapters and scientific publications, and has had long standing pet columns in the Long Beach Press Telegram, Reptiles magazine, and the Key West Citizen. Dr. Mader is the recipient of the U.S. Fish & Wildlife Service Award, the UC Davis School of Veterinary Medicine Alumni Achievement Award, and the Fred L. Frye Lifetime Achievement Award for Veterinary Medicine, and is a seven-time winner of the North American Veterinary Community Speaker of the Year award and a four-time winner of the Western Veterinary Conference Educator of the Year award. He is also a fellow of the Royal Society of Medicine in the UK. Dr. Mader practiced in California for many years, but today lives and works in the Florida Keys.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Doug Mader joins us to talk about all sorts of zoonotic diseases. Together, Dr. Doug Mader and Dr. Andy Roark on the Cone of Shame Veterinary Podcast to discuss the zoonotic diseases found in exotic animals but also your common cat and dogs. They explore the history of salmonella in the pet trade, the risks of psittacosis from birds, and the potential for parasites like the dwarf tapeworm to infect humans. This episode is packed with valuable information for veterinary professionals and pet owners alike. Don't miss Dr. Mader's insights on protecting both animal and human health. Gang, let's get into this episode!

LINKS

Dr. Doug Mader: https://www.dougmader.com/

The Vet at Noah's Ark: https://www.dougmader.com/order


ABOUT OUR GUEST

Dr. Doug Mader is a triple board-certified veterinary specialist and has been a veterinarian for over three decades. He is an internationally recognized speaker, has written three best-selling medical textbooks and numerous book chapters and scientific publications, and has had long standing pet columns in the Long Beach Press Telegram, Reptiles magazine, and the Key West Citizen. Dr. Mader is the recipient of the U.S. Fish & Wildlife Service Award, the UC Davis School of Veterinary Medicine Alumni Achievement Award, and the Fred L. Frye Lifetime Achievement Award for Veterinary Medicine, and is a seven-time winner of the North American Veterinary Community Speaker of the Year award and a four-time winner of the Western Veterinary Conference Educator of the Year award. He is also a fellow of the Royal Society of Medicine in the UK. Dr. Mader practiced in California for many years, but today lives and works in the Florida Keys.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>009a652b-02ec-48e3-9be8-129afef48ba9Thu, 05 Dec 2024 00:01:00 -040034:50falsefull302 - Changing Veterinary Paths When You're So Invested302 - Changing Veterinary Paths When You're So InvestedDr. Sam Morello joins us for a conversation on changing lanes in veterinary medicine. Sam shares the mic with Dr. Andy Roark on this episode of the Cone of Shame Veterinary Podcast to discuss her career reinvention, transitioning from a tenured equine surgeon to her current leadership. Dr. Morello shares her personal journey and insights on the importance of self-reflection, identifying personal and professional goals, and the courage required to step outside of one's comfort zone. She emphasizes the value of focusing on what you're moving towards rather than what you're leaving behind, and offers practical advice for veterinarians considering a career change. Gang, let's get into this episode!


LINKS

AAVMC Competency-Based Veterinary Education - https://www.aavmc.org/programs/cbve/


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Sam Morello obtained her DVM from Cornell University in 2006, followed by a residency in large animal surgery at the University of Pennsylvania, and became board certified by the ACVS in 2010. Dr. Morello spent over a decade in academia as a large animal surgeon and has been a Courtesy Associate Professor at Cornell’s Center for Veterinary Business and Entrepreneurship. In addition to her clinical research on musculoskeletal disease, she became heavily focused on research related to organizational topics including gender and diversity, career pipelines, compensation, faculty experience, and work-life integration with a goal of directing data-driven strategy for leaders. She has published extensively and lectured nationally and internationally on these topics. In 2022, her work on postgraduate trainee compensation and living wages helped to catalyze a scaled national overhaul, resulting in program salary increases averaging 44% and 25% for interns and residents, respectively. She has served as Assistant Director of Continuing Education for the ACVS, a member of the Board of Directors of the Women’s Veterinary Leadership Development Initiative (WVLDI), an advisor to blendVETâ, a member of the President’s Council of Cornell Women, and as a faculty member of AOVet, where she led a global analysis of organizational demographics and climate to help launch the international AO Access program, dedicated to improving diversity, opportunity, and mentorship in a global community of human and veterinary orthopedic surgeons. Sam joined the AVMA in 2023 as Assistant Director of Education & Research where, as part of her role, she supports the Council on Education as the programmatic accreditors for veterinary medical training programs

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Sam Morello joins us for a conversation on changing lanes in veterinary medicine. Sam shares the mic with Dr. Andy Roark on this episode of the Cone of Shame Veterinary Podcast to discuss her career reinvention, transitioning from a tenured equine surgeon to her current leadership. Dr. Morello shares her personal journey and insights on the importance of self-reflection, identifying personal and professional goals, and the courage required to step outside of one's comfort zone. She emphasizes the value of focusing on what you're moving towards rather than what you're leaving behind, and offers practical advice for veterinarians considering a career change. Gang, let's get into this episode!


LINKS

AAVMC Competency-Based Veterinary Education - https://www.aavmc.org/programs/cbve/


Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/


Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/


Dr. Andy Roark Swag: drandyroark.com/shop


All Links: linktr.ee/DrAndyRoark


ABOUT OUR GUEST

Dr. Sam Morello obtained her DVM from Cornell University in 2006, followed by a residency in large animal surgery at the University of Pennsylvania, and became board certified by the ACVS in 2010. Dr. Morello spent over a decade in academia as a large animal surgeon and has been a Courtesy Associate Professor at Cornell’s Center for Veterinary Business and Entrepreneurship. In addition to her clinical research on musculoskeletal disease, she became heavily focused on research related to organizational topics including gender and diversity, career pipelines, compensation, faculty experience, and work-life integration with a goal of directing data-driven strategy for leaders. She has published extensively and lectured nationally and internationally on these topics. In 2022, her work on postgraduate trainee compensation and living wages helped to catalyze a scaled national overhaul, resulting in program salary increases averaging 44% and 25% for interns and residents, respectively. She has served as Assistant Director of Continuing Education for the ACVS, a member of the Board of Directors of the Women’s Veterinary Leadership Development Initiative (WVLDI), an advisor to blendVETâ, a member of the President’s Council of Cornell Women, and as a faculty member of AOVet, where she led a global analysis of organizational demographics and climate to help launch the international AO Access program, dedicated to improving diversity, opportunity, and mentorship in a global community of human and veterinary orthopedic surgeons. Sam joined the AVMA in 2023 as Assistant Director of Education & Research where, as part of her role, she supports the Council on Education as the programmatic accreditors for veterinary medical training programs

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>https://blubrry.com/3832093/138827546/302-changing-veterinary-paths-when-youre-so-invested/Wed, 27 Nov 2024 22:00:00 -040033:48falsefull301 - How to Recognize, Report, and Stop Animal Abuse301 - How to Recognize, Report, and Stop Animal AbuseDr. Kris Otteman joins us to discuss the critical topic of recognizing and reporting animal abuse within veterinary practices. On this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Otteman emphasize the importance of practical, action-oriented approaches to identifying signs of abuse and neglect. Dr. Otteman provides guidance on documentation, communication with authorities, and navigating the complexities of suspected abuse cases. Veterinarians and veterinary staff will learn valuable insights on how to be effective advocates for animal victims while maintaining their professional roles. This episode is essential for anyone in the veterinary field committed to protecting animal welfare.

LINKS

Victim to Verdict: https://www.victim2verdict.com/

Animal Legal Defense Fund: https://www.aldf.org/


Victim to Verdict Instagram: https://www.instagram.com/victim2verdict/


Special Offer for Cone of Shame Podcast Listeners!

Attention, veterinary professionals! For a limited time, listeners of the Cone of Shame podcast can gain access to our online course, "Victim to Verdict: The Veterinarian's Role in Animal Cruelty Investigations", for just $49! This in-depth certificate course equips you with the tools and knowledge to play a critical role in recognizing, documenting, and assisting in animal cruelty cases, all from the convenience of your own schedule.


Expand your expertise and strengthen your commitment to animal welfare with this unique offer. Simply use the promo code V2VCOURSE$49 to secure your spot at this special price and join the community of veterinarians making a difference! Offer ends 12/31/24! Download your free evidence placard template to ensure accurate documentation in animal cruelty investigations.


ABOUT OUR GUEST

Dr. Kris Otteman's journey into veterinary forensics began as a teenager in Klamath Falls, where she first reported the neglect of a donkey she discovered while riding her horse through the woods. This early experience ignited a passion that would define her illustrious career. With 34 years of veterinary and leadership experience, Dr. Otteman now serves as the President of Victim to Verdict LLC and forensic veterinary consultant to the Animal Legal Defense Fund.


A pioneer in veterinary medicine, she co-founded Banfield, The Pet Hospital, and played a crucial role in developing the nation’s first shelter teaching hospital at the Oregon Humane Society which provides care for over 12,000 shelter pets annually. Dr. Otteman's expertise in veterinary forensics has led to significant advancements in animal cruelty investigations, and she has shared her knowledge as a courtesy faculty member at Oregon State University, University of Florida Maples Center for Forensic Medicine, and through numerous national and international presentations.


Dr. Otteman's dedication to animal welfare extends beyond her professional achievements. She has served on multiple boards, including the Oregon Veterinary Medical Licensing Board, Banfield Charitable Trust, and is the current board president of the International Veterinary Forensic Sciences Association. Her contributions to veterinary education and animal welfare have earned her the prestigious OSU/CVM Alumni Fellow award. Residing in Washington with her family, Dr. Otteman continues to inspire and lead with her unwavering commitment to improving the lives of animals.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Kris Otteman joins us to discuss the critical topic of recognizing and reporting animal abuse within veterinary practices. On this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Otteman emphasize the importance of practical, action-oriented approaches to identifying signs of abuse and neglect. Dr. Otteman provides guidance on documentation, communication with authorities, and navigating the complexities of suspected abuse cases. Veterinarians and veterinary staff will learn valuable insights on how to be effective advocates for animal victims while maintaining their professional roles. This episode is essential for anyone in the veterinary field committed to protecting animal welfare.

LINKS

Victim to Verdict: https://www.victim2verdict.com/

Animal Legal Defense Fund: https://www.aldf.org/


Victim to Verdict Instagram: https://www.instagram.com/victim2verdict/


Special Offer for Cone of Shame Podcast Listeners!

Attention, veterinary professionals! For a limited time, listeners of the Cone of Shame podcast can gain access to our online course, "Victim to Verdict: The Veterinarian's Role in Animal Cruelty Investigations", for just $49! This in-depth certificate course equips you with the tools and knowledge to play a critical role in recognizing, documenting, and assisting in animal cruelty cases, all from the convenience of your own schedule.


Expand your expertise and strengthen your commitment to animal welfare with this unique offer. Simply use the promo code V2VCOURSE$49 to secure your spot at this special price and join the community of veterinarians making a difference! Offer ends 12/31/24! Download your free evidence placard template to ensure accurate documentation in animal cruelty investigations.


ABOUT OUR GUEST

Dr. Kris Otteman's journey into veterinary forensics began as a teenager in Klamath Falls, where she first reported the neglect of a donkey she discovered while riding her horse through the woods. This early experience ignited a passion that would define her illustrious career. With 34 years of veterinary and leadership experience, Dr. Otteman now serves as the President of Victim to Verdict LLC and forensic veterinary consultant to the Animal Legal Defense Fund.


A pioneer in veterinary medicine, she co-founded Banfield, The Pet Hospital, and played a crucial role in developing the nation’s first shelter teaching hospital at the Oregon Humane Society which provides care for over 12,000 shelter pets annually. Dr. Otteman's expertise in veterinary forensics has led to significant advancements in animal cruelty investigations, and she has shared her knowledge as a courtesy faculty member at Oregon State University, University of Florida Maples Center for Forensic Medicine, and through numerous national and international presentations.


Dr. Otteman's dedication to animal welfare extends beyond her professional achievements. She has served on multiple boards, including the Oregon Veterinary Medical Licensing Board, Banfield Charitable Trust, and is the current board president of the International Veterinary Forensic Sciences Association. Her contributions to veterinary education and animal welfare have earned her the prestigious OSU/CVM Alumni Fellow award. Residing in Washington with her family, Dr. Otteman continues to inspire and lead with her unwavering commitment to improving the lives of animals.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>https://blubrry.com/3832093/138564674/cos-301-how-to-recognize-report-and-stop-animal-abuse/Thu, 21 Nov 2024 00:05:00 -040027:43falsefull300 - 300th Episode - Ask Andy Anything300 - 300th Episode - Ask Andy AnythingThis time, you the audience, got to Ask Andy Anything! In this special 300th episode of the Cone of Shame veterinary podcast, host Kelsey Beth Carpenter turns the tables on Dr. Andy Roark, interviewing him about his journey from general practice veterinarian to renowned author, speaker, and conference founder. Dr. Roark shares insights into his career evolution, work-life balance strategies, and the importance of a strong team. He also reflects on memorable moments and guests from past episodes, offering a glimpse into the heart and soul of this beloved veterinary podcast. If you're a veterinarian, technician, or other veterinary professional seeking inspiration and practical advice, this episode is a must-listen. LINKS Uncharted Veterinary Podcast: https://unchartedvet.com/uncharted-veterinary-podcast/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: https://linktr.ee/DrAndyRoark ABOUT OUR GUEST Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and the magazine Today’s Veterinary Business. His social media, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This time, you the audience, got to Ask Andy Anything! In this special 300th episode of the Cone of Shame veterinary podcast, host Kelsey Beth Carpenter turns the tables on Dr. Andy Roark, interviewing him about his journey from general practice veterinarian to renowned author, speaker, and conference founder. Dr. Roark shares insights into his career evolution, work-life balance strategies, and the importance of a strong team. He also reflects on memorable moments and guests from past episodes, offering a glimpse into the heart and soul of this beloved veterinary podcast. If you're a veterinarian, technician, or other veterinary professional seeking inspiration and practical advice, this episode is a must-listen. LINKS Uncharted Veterinary Podcast: https://unchartedvet.com/uncharted-veterinary-podcast/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: https://linktr.ee/DrAndyRoark ABOUT OUR GUEST Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and the magazine Today’s Veterinary Business. His social media, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1955770651Thu, 14 Nov 2024 05:00:00 -040051:57falsefull299 - Conservative Management Of Hip Dysplasia299 - Conservative Management Of Hip DysplasiaLearn how to effectively support patients with hip dysplasia through conservative care as Dr. David Dycus joins Dr. Andy Roark on The Cone of Shame Podcast. In this episode, Dr. Dycus, founder of OrthoVet Consulting and Fusion Veterinary Orthopedics, shares his expertise on non-surgical approaches, from tailored exercise plans to lifestyle adjustments that maintain comfort and mobility. This practical discussion provides veterinary professionals and pet owners with essential tools to enhance quality of life for dogs of all ages dealing with hip dysplasia. Let’s get into this episode!

LINKS

Dr. David Dycus: www.drdaviddycus.com

Dr. David Dycus on Instagram: https://www.instagram.com/ortho_vet/

Fusion Vet Ortho on Facebook: https://www.facebook.com/fusionvetortho

ABOUT OUR GUEST Dr. David Dycus, a recognized leader in veterinary orthopedics, earned his veterinary degree from Mississippi State University and completed a residency and Master’s in surgery. Known for his expertise, Dr. Dycus has delivered over 250 lectures and taught 150+ labs worldwide, contributing extensively to veterinary literature, including co-editing the textbook Complications in Canine Cranial Cruciate Ligament Surgery. He was honored with the 2023 Veterinary Hero’s Award by DVM360 and is an orthopedic consultant for VIN. Dr. Dycus is the founder of Fusion Veterinary Orthopedics, where he specializes in joint replacement, fracture repair, and 3D implant printing, as well as Ortho Vet Consulting, a leading orthopedic coaching service.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Learn how to effectively support patients with hip dysplasia through conservative care as Dr. David Dycus joins Dr. Andy Roark on The Cone of Shame Podcast. In this episode, Dr. Dycus, founder of OrthoVet Consulting and Fusion Veterinary Orthopedics, shares his expertise on non-surgical approaches, from tailored exercise plans to lifestyle adjustments that maintain comfort and mobility. This practical discussion provides veterinary professionals and pet owners with essential tools to enhance quality of life for dogs of all ages dealing with hip dysplasia. Let’s get into this episode!

LINKS

Dr. David Dycus: www.drdaviddycus.com

Dr. David Dycus on Instagram: https://www.instagram.com/ortho_vet/

Fusion Vet Ortho on Facebook: https://www.facebook.com/fusionvetortho

ABOUT OUR GUEST Dr. David Dycus, a recognized leader in veterinary orthopedics, earned his veterinary degree from Mississippi State University and completed a residency and Master’s in surgery. Known for his expertise, Dr. Dycus has delivered over 250 lectures and taught 150+ labs worldwide, contributing extensively to veterinary literature, including co-editing the textbook Complications in Canine Cranial Cruciate Ligament Surgery. He was honored with the 2023 Veterinary Hero’s Award by DVM360 and is an orthopedic consultant for VIN. Dr. Dycus is the founder of Fusion Veterinary Orthopedics, where he specializes in joint replacement, fracture repair, and 3D implant printing, as well as Ortho Vet Consulting, a leading orthopedic coaching service.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1947470435Thu, 07 Nov 2024 05:00:00 -040029:25falsefull298 - Major Heat Up In Consolidation - Consolidation For Consolidators298 - Major Heat Up In Consolidation - Consolidation For ConsolidatorsAre we seeing an increase in veterinary consolidation? In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Ryan Leech, host of The Birdbath podcast to discuss the ongoing trend of consolidation in the veterinary industry, where corporate groups and private equity firms are purchasing veterinary practices, leading to a transformed industry landscape. Ryan shares insights into the slowing and recent rejuvenation of practice acquisitions, and the implications for practice owners, veterinarians, and staff. They also dive into the economic pressures, such as rising wages, and how these financial trends may impact the future of independent practices and corporate-owned hospitals. This is a must-listen for anyone interested in the big-picture changes happening in veterinary medicine and what it means for veterinary professionals.

LINKS Ryan Leech on LinkedIn: https://www.linkedin.com/in/leechryan/ The Birdbath Podcast: https://podcasts.apple.com/us/podcast/the-bird-bath/id1697270947

ABOUT OUR GUEST Ryan Leech is an experienced leader with a history of growing businesses through highly scalable sales models. With a background that spans multiple industries, Ryan led sales for startups that raised over $100MM in funding and ran his own sales consulting firm. In his role at Digitail, he is responsible for overseeing collaborations and integrations with industry leaders and innovators to drive digital transformation in veterinary medicine. In addition to his professional experience as Director of Business Development at Galaxy Vets and Hippo Manager Software, Ryan is also the host of "The Bird Bath" podcast.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Are we seeing an increase in veterinary consolidation? In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark is joined by Ryan Leech, host of The Birdbath podcast to discuss the ongoing trend of consolidation in the veterinary industry, where corporate groups and private equity firms are purchasing veterinary practices, leading to a transformed industry landscape. Ryan shares insights into the slowing and recent rejuvenation of practice acquisitions, and the implications for practice owners, veterinarians, and staff. They also dive into the economic pressures, such as rising wages, and how these financial trends may impact the future of independent practices and corporate-owned hospitals. This is a must-listen for anyone interested in the big-picture changes happening in veterinary medicine and what it means for veterinary professionals.

LINKS Ryan Leech on LinkedIn: https://www.linkedin.com/in/leechryan/ The Birdbath Podcast: https://podcasts.apple.com/us/podcast/the-bird-bath/id1697270947

ABOUT OUR GUEST Ryan Leech is an experienced leader with a history of growing businesses through highly scalable sales models. With a background that spans multiple industries, Ryan led sales for startups that raised over $100MM in funding and ran his own sales consulting firm. In his role at Digitail, he is responsible for overseeing collaborations and integrations with industry leaders and innovators to drive digital transformation in veterinary medicine. In addition to his professional experience as Director of Business Development at Galaxy Vets and Hippo Manager Software, Ryan is also the host of "The Bird Bath" podcast.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1944895111Thu, 31 Oct 2024 05:00:00 -040032:45falsefull297 - Does Every Dog Need A Lepto Vaccine297 - Does Every Dog Need A Lepto VaccineDr. Jane Sykes joins us as we dive into the 2023 ACVIM Consensus Statement on leptospirosis. In this episode, Dr. Andy Roark is joined by Dr. Jane Sykes, a renowned small animal internist at UC Davis College of Veterinary Medicine and editor of Greene's Infectious Diseases of the Dog and Cat. Dr. Sykes emphasizes the growing importance of leptospirosis vaccination for all dogs, including those in urban areas. Dr. Sykes provides insights into recent advances in leptospirosis diagnostics, prevention, and the disease’s zoonotic potential, explaining how the updated consensus reflects new knowledge and data on this pathogen. She highlights critical details, such as new safety guidelines for veterinary staff when handling suspect cases and ways to improve accuracy in diagnosing leptospirosis. Dr. Sykes also shares her personal experiences with leptospirosis, underlining the importance of awareness, timely diagnosis, and vaccination for better patient and staff safety. This episode is packed with valuable information for veterinary professionals who want to keep their practices informed and up to date on infectious disease protocols.

LINKS Updated ACVIM Consensus Statement on Leptospirosis in Dogs: https://onlinelibrary.wiley.com/doi/10.1111/jvim.16903 CDC Leptospirosis in Animals: https://www.cdc.gov/leptospirosis/pets/index.html Uncharted's Practice Owner Summit: https://unchartedvet.com/practice-owner-summit-2024

ABOUT OUR GUEST Dr. Jane Sykes is a powerhouse in veterinary medicine and infectious disease research! A professor at UC Davis with board certification in Small Animal Internal Medicine, she holds degrees in veterinary science, a PhD, an MBA, and a public health certification. Renowned for her work on infectious diseases in pets, Dr. Sykes has published extensively and earned numerous awards for her research on zoonotic diseases. Her passion for teaching and her impressive expertise make her a top voice in veterinary health and public safety—so prepare to be inspired and informed as we dive into her world!

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Jane Sykes joins us as we dive into the 2023 ACVIM Consensus Statement on leptospirosis. In this episode, Dr. Andy Roark is joined by Dr. Jane Sykes, a renowned small animal internist at UC Davis College of Veterinary Medicine and editor of Greene's Infectious Diseases of the Dog and Cat. Dr. Sykes emphasizes the growing importance of leptospirosis vaccination for all dogs, including those in urban areas. Dr. Sykes provides insights into recent advances in leptospirosis diagnostics, prevention, and the disease’s zoonotic potential, explaining how the updated consensus reflects new knowledge and data on this pathogen. She highlights critical details, such as new safety guidelines for veterinary staff when handling suspect cases and ways to improve accuracy in diagnosing leptospirosis. Dr. Sykes also shares her personal experiences with leptospirosis, underlining the importance of awareness, timely diagnosis, and vaccination for better patient and staff safety. This episode is packed with valuable information for veterinary professionals who want to keep their practices informed and up to date on infectious disease protocols.

LINKS Updated ACVIM Consensus Statement on Leptospirosis in Dogs: https://onlinelibrary.wiley.com/doi/10.1111/jvim.16903 CDC Leptospirosis in Animals: https://www.cdc.gov/leptospirosis/pets/index.html Uncharted's Practice Owner Summit: https://unchartedvet.com/practice-owner-summit-2024

ABOUT OUR GUEST Dr. Jane Sykes is a powerhouse in veterinary medicine and infectious disease research! A professor at UC Davis with board certification in Small Animal Internal Medicine, she holds degrees in veterinary science, a PhD, an MBA, and a public health certification. Renowned for her work on infectious diseases in pets, Dr. Sykes has published extensively and earned numerous awards for her research on zoonotic diseases. Her passion for teaching and her impressive expertise make her a top voice in veterinary health and public safety—so prepare to be inspired and informed as we dive into her world!

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1933506980Thu, 24 Oct 2024 05:00:00 -040031:24falsefull296 - Is Vet Medicine Ready To Decenter The DVM296 - Is Vet Medicine Ready To Decenter The DVMDr. Jessica Vogelsang, Chief Medical Officer at the American Animal Hospital Association (AAHA), joins us to discuss the evolving role of veterinarians in modern veterinary practices. Dr. Vogelsang introduces the concept of "decentering" the veterinarian to create a more team-based approach that places the patient at the heart of care, similar to patient-centered models in human medicine. She explains how this shift can improve efficiency and client satisfaction by empowering veterinary technicians and support staff to handle many tasks traditionally managed by DVMs. Together, Dr. Andy Roark and Dr. Vogelsang explore the barriers to this model, including liability concerns and the importance of training and trust in a collaborative practice. This thought-provoking conversation is a must-listen for anyone interested in the future of veterinary medicine and the evolving dynamics within the field.

LINKS www.aaha.org Leadership Essentials Certificate

ABOUT OUR GUEST Dr. Jessica Vogelsang is a noted veterinarian, internationally recognized speaker, and bestselling author of All Dogs Go to Kevin. She serves as the Chief Medical Officer at AAHA and is the founder of Pawcurious Media, established in 2009. An early adopter in utilizing the internet for veterinary purposes, she successfully built an online community, influencing hundreds of thousands of pet owners globally. Her achievements include launching several veterinary brands and founding the Veterinary Telemedicine community during the COVID-19 pandemic. Besides her role at AAHA, she is an active board member of the Mark Morris Institute and the Veterinary Virtual Care Association.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Jessica Vogelsang, Chief Medical Officer at the American Animal Hospital Association (AAHA), joins us to discuss the evolving role of veterinarians in modern veterinary practices. Dr. Vogelsang introduces the concept of "decentering" the veterinarian to create a more team-based approach that places the patient at the heart of care, similar to patient-centered models in human medicine. She explains how this shift can improve efficiency and client satisfaction by empowering veterinary technicians and support staff to handle many tasks traditionally managed by DVMs. Together, Dr. Andy Roark and Dr. Vogelsang explore the barriers to this model, including liability concerns and the importance of training and trust in a collaborative practice. This thought-provoking conversation is a must-listen for anyone interested in the future of veterinary medicine and the evolving dynamics within the field.

LINKS www.aaha.org Leadership Essentials Certificate

ABOUT OUR GUEST Dr. Jessica Vogelsang is a noted veterinarian, internationally recognized speaker, and bestselling author of All Dogs Go to Kevin. She serves as the Chief Medical Officer at AAHA and is the founder of Pawcurious Media, established in 2009. An early adopter in utilizing the internet for veterinary purposes, she successfully built an online community, influencing hundreds of thousands of pet owners globally. Her achievements include launching several veterinary brands and founding the Veterinary Telemedicine community during the COVID-19 pandemic. Besides her role at AAHA, she is an active board member of the Mark Morris Institute and the Veterinary Virtual Care Association.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1933334936Thu, 17 Oct 2024 05:00:00 -040027:20falsefull295 - Technician Education & Utilization: The Nutritional Advocate Certificate295 - Technician Education & Utilization: The Nutritional Advocate CertificateVicky Ograin, MBA, RVT and VTS in Nutrition, joins us to discuss the evolving role of veterinary technicians. In this episode of The Cone of Shame Veterinary Podcast, Dr. Andy Roark and Vicky explore how vet techs are being increasingly empowered and better utilized in clinics, supported by organizations like NAVTA and social media. They also highlight the Veterinary Nutritional Advocate Certificate, a free program that enhances nutrition knowledge and patient care. Listen in to learn how veterinary technicians can use these tools to advance their careers and make a bigger impact in the clinic! This episode is brought to you by Hill's Pet Nutrition!

LINKS Hill's Veterinary Academy: https://na.hillsvna.com/ Academy of Veterinary Nutrition Techs: https://nutritiontechs.com

ABOUT OUR GUEST Vicky Ograin received her technician degree from Los Angeles Pierce College. She served in private practice for many years in California, and then 22 years ago began a career with Hill’s Pet Nutrition, where she is a Scientific Communication Senior Specialist, in the US Professional Veterinary Affairs department. She focuses on education for technicians and the health care team as well as strategy for veterinary technicians in tech schools and graduates. In 2007, she completed a Bachelor of Science and in 2008, she completed a Masters, both in Business Administration. Vicky obtained her Veterinary Technician Specialty (VTS) in nutrition in June 2013. Vicky speaks nationally and internationally and is a published author.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Vicky Ograin, MBA, RVT and VTS in Nutrition, joins us to discuss the evolving role of veterinary technicians. In this episode of The Cone of Shame Veterinary Podcast, Dr. Andy Roark and Vicky explore how vet techs are being increasingly empowered and better utilized in clinics, supported by organizations like NAVTA and social media. They also highlight the Veterinary Nutritional Advocate Certificate, a free program that enhances nutrition knowledge and patient care. Listen in to learn how veterinary technicians can use these tools to advance their careers and make a bigger impact in the clinic! This episode is brought to you by Hill's Pet Nutrition!

LINKS Hill's Veterinary Academy: https://na.hillsvna.com/ Academy of Veterinary Nutrition Techs: https://nutritiontechs.com

ABOUT OUR GUEST Vicky Ograin received her technician degree from Los Angeles Pierce College. She served in private practice for many years in California, and then 22 years ago began a career with Hill’s Pet Nutrition, where she is a Scientific Communication Senior Specialist, in the US Professional Veterinary Affairs department. She focuses on education for technicians and the health care team as well as strategy for veterinary technicians in tech schools and graduates. In 2007, she completed a Bachelor of Science and in 2008, she completed a Masters, both in Business Administration. Vicky obtained her Veterinary Technician Specialty (VTS) in nutrition in June 2013. Vicky speaks nationally and internationally and is a published author.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1931913038Mon, 14 Oct 2024 14:03:00 -040031:17falsefull294 - Surgical Management Of Hip Dysplasia (HDYTT)294 - Surgical Management Of Hip Dysplasia (HDYTT)Dr. David Dycus provides a practical, in-depth look at managing canine hip dysplasia, from early diagnosis to surgical interventions in this episode of Cone of Shame Veterinary Podcast. Dr. Andy Roark sits down with . Dr. Dycus to discuss the various treatment options, including juvenile pubic symphysiodesis (JPS), pelvic osteotomies, and total hip replacements. He explains the importance of early detection, especially in breeds predisposed to hip dysplasia, and breaks down when and why certain surgical options are recommended. This episode is essential for veterinary professionals looking to better understand orthopedic surgery decisions and help guide pet owners through difficult choices. Gang, let's get into this episode....

LINKS Dr. David Dycus: https://drdaviddycus.com/ Dr. David Dycus on Instagram: https://www.instagram.com/ortho_vet

ABOUT OUR GUEST Dr. Dycus attended Mississippi State University’s College of Veterinary Medicine for his veterinary degree, Auburn University for a small animal rotating internship, and Mississippi State for a combined surgical residency and Masters degree. Dr. Dycus is frequently asked to lecture locally, nationally, and internationally. He has given over 250 continuing education lectures and taught over 150 laboratories. He has published numerous research articles and authored or co-authored several book chapters. He is the co-editor of the textbook: Complications in Canine Cranial Cruciate Ligament Surgery. In 2023 Dr. Dycus received the Veterinary Hero’s Award in surgery by DVM360 and was named by DVM360.com as one of the 10 veterinarians to watch in 2018. Dr. Dycus is a frequent contributor for updates in orthopedics to several veterinary websites and magazines. Dr. Dycus has also been featured on Sirius XMs Doctor Radio’s segment on Pet Health and Orthopedics. His passion for teaching has allowed Dr. Dycus to become a laboratory instructor for the CBLO, TPLO, extra-capsular stabilization, medial patella luxation, angular limb deformity, and fracture repair. He is on faculty for AO (Arbeitsgemeinschaft für Osteosynthesefragen), and he is an orthopedic consultant for VIN (Veterinary Information Network). Dr. Dycus became a certified canine rehabilitation practitioner through the University of Tennessee in 2015. He is the founder and surgeon at Fusion Veterinary Orthopedics where he has a focus on total joint replacement, complex and minimally invasive fracture repair as well as angular limb deformity correction, 3D implant printing, and arthroscopy. In addition, he is the founder of Ortho Vet Consulting, an educational consulting and orthopedic coaching service.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. David Dycus provides a practical, in-depth look at managing canine hip dysplasia, from early diagnosis to surgical interventions in this episode of Cone of Shame Veterinary Podcast. Dr. Andy Roark sits down with . Dr. Dycus to discuss the various treatment options, including juvenile pubic symphysiodesis (JPS), pelvic osteotomies, and total hip replacements. He explains the importance of early detection, especially in breeds predisposed to hip dysplasia, and breaks down when and why certain surgical options are recommended. This episode is essential for veterinary professionals looking to better understand orthopedic surgery decisions and help guide pet owners through difficult choices. Gang, let's get into this episode....

LINKS Dr. David Dycus: https://drdaviddycus.com/ Dr. David Dycus on Instagram: https://www.instagram.com/ortho_vet

ABOUT OUR GUEST Dr. Dycus attended Mississippi State University’s College of Veterinary Medicine for his veterinary degree, Auburn University for a small animal rotating internship, and Mississippi State for a combined surgical residency and Masters degree. Dr. Dycus is frequently asked to lecture locally, nationally, and internationally. He has given over 250 continuing education lectures and taught over 150 laboratories. He has published numerous research articles and authored or co-authored several book chapters. He is the co-editor of the textbook: Complications in Canine Cranial Cruciate Ligament Surgery. In 2023 Dr. Dycus received the Veterinary Hero’s Award in surgery by DVM360 and was named by DVM360.com as one of the 10 veterinarians to watch in 2018. Dr. Dycus is a frequent contributor for updates in orthopedics to several veterinary websites and magazines. Dr. Dycus has also been featured on Sirius XMs Doctor Radio’s segment on Pet Health and Orthopedics. His passion for teaching has allowed Dr. Dycus to become a laboratory instructor for the CBLO, TPLO, extra-capsular stabilization, medial patella luxation, angular limb deformity, and fracture repair. He is on faculty for AO (Arbeitsgemeinschaft für Osteosynthesefragen), and he is an orthopedic consultant for VIN (Veterinary Information Network). Dr. Dycus became a certified canine rehabilitation practitioner through the University of Tennessee in 2015. He is the founder and surgeon at Fusion Veterinary Orthopedics where he has a focus on total joint replacement, complex and minimally invasive fracture repair as well as angular limb deformity correction, 3D implant printing, and arthroscopy. In addition, he is the founder of Ortho Vet Consulting, an educational consulting and orthopedic coaching service.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1931381093Thu, 10 Oct 2024 05:00:00 -040035:07falsefull293 - When You're Done With Your Life's Work293 - When You're Done With Your Life's WorkTyler Grogan, CVT and Creative Marketing Director at Uncharted Veterinary Conference, to discuss transitioning out of practice and what it means to walk away from what you consider your "life’s work." In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Tyler share personal experiences and reflections on leaving clinical veterinary work, struggling with identity, and redefining success. They also dive into the emotional complexities veterinary professionals face when stepping away from practice. This episode provides valuable insight for those looking to transition into new roles while staying connected to the veterinary profession.

LINKS Tyler Grogan on LinkedIn: https://www.linkedin.com/in/tyler-grogan-63247a192

ABOUT OUR GUEST Tyler Grogan is a Certified Veterinary Technician with experience in specialty, emergency and general practice. She currently serves as the Creative Marketing Director for the Uncharted Veterinary Conference where she focuses on brand building, marketing, storytelling across multiple digital platforms, and exploring new ways to elevate the client experience.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Tyler Grogan, CVT and Creative Marketing Director at Uncharted Veterinary Conference, to discuss transitioning out of practice and what it means to walk away from what you consider your "life’s work." In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Tyler share personal experiences and reflections on leaving clinical veterinary work, struggling with identity, and redefining success. They also dive into the emotional complexities veterinary professionals face when stepping away from practice. This episode provides valuable insight for those looking to transition into new roles while staying connected to the veterinary profession.

LINKS Tyler Grogan on LinkedIn: https://www.linkedin.com/in/tyler-grogan-63247a192

ABOUT OUR GUEST Tyler Grogan is a Certified Veterinary Technician with experience in specialty, emergency and general practice. She currently serves as the Creative Marketing Director for the Uncharted Veterinary Conference where she focuses on brand building, marketing, storytelling across multiple digital platforms, and exploring new ways to elevate the client experience.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1920818234Thu, 03 Oct 2024 05:00:00 -040035:09falsefullCOS - 292 - HDYTT Allergies When Apoquel Doesn't WorkCOS - 292 - HDYTT Allergies When Apoquel Doesn't WorkThe DermVet, Dr. Ashley Bourgeois returns to help us navigate canine allergies. In this episode of The Cone of Shame Veterinary Podcast, Dr. Andy Roark welcomes board-certified veterinary dermatologist Dr. Ashley Bourgeois to discuss managing difficult canine allergy cases that don’t respond well to Apoquel or Cytopoint. Dr. Bourgeois offers practical advice on identifying hidden infections in claw folds, using consistent treatment regimens, and when to consider alternatives like skin biopsies or recognizing allergy mimickers such as autoimmune diseases or lymphoma. Tune in for insights on allergy testing, immunotherapy, and effective long-term strategies for managing atopic dermatitis. Gang, let's get into this episode!

LINKS Dr. Ashley Bourgeois: https://thedermvet.com/about Dr. Ashley Bourgeois on Instagram: https://www.instagram.com/thedermvet/ Dr. Ashley Bourgeois on LinkedIn: https://www.linkedin.com/in/ashley-bourgeois-dvm-dip-acvd-9169208/

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>The DermVet, Dr. Ashley Bourgeois returns to help us navigate canine allergies. In this episode of The Cone of Shame Veterinary Podcast, Dr. Andy Roark welcomes board-certified veterinary dermatologist Dr. Ashley Bourgeois to discuss managing difficult canine allergy cases that don’t respond well to Apoquel or Cytopoint. Dr. Bourgeois offers practical advice on identifying hidden infections in claw folds, using consistent treatment regimens, and when to consider alternatives like skin biopsies or recognizing allergy mimickers such as autoimmune diseases or lymphoma. Tune in for insights on allergy testing, immunotherapy, and effective long-term strategies for managing atopic dermatitis. Gang, let's get into this episode!

LINKS Dr. Ashley Bourgeois: https://thedermvet.com/about Dr. Ashley Bourgeois on Instagram: https://www.instagram.com/thedermvet/ Dr. Ashley Bourgeois on LinkedIn: https://www.linkedin.com/in/ashley-bourgeois-dvm-dip-acvd-9169208/

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1916758904Thu, 26 Sep 2024 05:00:00 -040026:24falsefull291 - How Do We Make Time For Behavior291 - How Do We Make Time For BehaviorMentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1916752085Thu, 19 Sep 2024 05:00:05 -040025:07falsefull290 - Finding Joy In Change290 - Finding Joy In ChangeDr. Lauren Jones shares her expert insights on embracing change positively and engaging team members in the evolution of practice operations. Tune into the Cone of Shame Veterinary Podcast as Dr. Andy Roark chats with Dr. Lauren Jones, a dynamic veterinary practice owner and Director of Veterinary Medicine at Shepherd Veterinary Software. This episode dives into the exciting realm of change management within the veterinary profession. Whether you're managing a small team or leading a large practice, this conversation provides valuable perspectives on making change work for you and your team. Don't miss this insightful episode sponsored by Shepherd Veterinary Software! Shepherd Veterinary Software: https://www.shepherd.vet/ Dr. Lauren Jones: linktr.ee/doctajones Dr. Lauren Jones on LinkedIn: https://www.linkedin.com/in/lauren-jones-81a22b20/ Referenced Article: https://www.veterinarypracticenews.com/veterinary-medicine-is-at-a-crossroad-which-direction-will-you-go/ Dr. Know-It-All Card Game: https://drandyroark.com/in-the-know/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Lauren Jones, VMD, Director of Veterinary Medicine at Shepherd Veterinary Software, is a seasoned veterinarian, practice owner, and industry innovator. A University of Pennsylvania graduate, she excels in transforming veterinary practices, driving growth, and enhancing efficiency. Dr. Jones combines clinical experience with business acumen, passionately empowering veterinarians to embrace technology, combat burnout, and rediscover their joy. Her insights fuel innovative software solutions that help practices thrive and deliver exceptional care.

]]>Dr. Lauren Jones shares her expert insights on embracing change positively and engaging team members in the evolution of practice operations. Tune into the Cone of Shame Veterinary Podcast as Dr. Andy Roark chats with Dr. Lauren Jones, a dynamic veterinary practice owner and Director of Veterinary Medicine at Shepherd Veterinary Software. This episode dives into the exciting realm of change management within the veterinary profession. Whether you're managing a small team or leading a large practice, this conversation provides valuable perspectives on making change work for you and your team. Don't miss this insightful episode sponsored by Shepherd Veterinary Software! Shepherd Veterinary Software: https://www.shepherd.vet/ Dr. Lauren Jones: linktr.ee/doctajones Dr. Lauren Jones on LinkedIn: https://www.linkedin.com/in/lauren-jones-81a22b20/ Referenced Article: https://www.veterinarypracticenews.com/veterinary-medicine-is-at-a-crossroad-which-direction-will-you-go/ Dr. Know-It-All Card Game: https://drandyroark.com/in-the-know/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark ABOUT OUR GUEST Lauren Jones, VMD, Director of Veterinary Medicine at Shepherd Veterinary Software, is a seasoned veterinarian, practice owner, and industry innovator. A University of Pennsylvania graduate, she excels in transforming veterinary practices, driving growth, and enhancing efficiency. Dr. Jones combines clinical experience with business acumen, passionately empowering veterinarians to embrace technology, combat burnout, and rediscover their joy. Her insights fuel innovative software solutions that help practices thrive and deliver exceptional care.

]]>tag:soundcloud,2010:tracks/1916749460Mon, 16 Sep 2024 05:00:00 -040023:15falsefull289 - Production - Based Pay For Support Staff289 - Production - Based Pay For Support StaffDr. Peter Weinstein explores the feasibility of implementing a production-based compensation model for veterinary support staff with Cone of Shame host, Dr. Andy Roark. They touch on the potential benefits and drawbacks of this approach, discussing how it might improve job satisfaction, retention, and appreciation for technicians, assistants, and other support roles. Dr. Weinstein argues that while veterinarians benefit directly from production-based pay, the staff executing the bulk of the work often remain on fixed salaries, creating a disconnect in compensation fairness. The conversation also touches on broader topics such as profit-sharing and the overall drive to enhance workplace morale and productivity. They examine whether tying wages to service delivery could equitably distribute earnings and reflect individual contributions more accurately, potentially revolutionizing compensation structures in veterinary practices.

LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com

ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

]]>Dr. Peter Weinstein explores the feasibility of implementing a production-based compensation model for veterinary support staff with Cone of Shame host, Dr. Andy Roark. They touch on the potential benefits and drawbacks of this approach, discussing how it might improve job satisfaction, retention, and appreciation for technicians, assistants, and other support roles. Dr. Weinstein argues that while veterinarians benefit directly from production-based pay, the staff executing the bulk of the work often remain on fixed salaries, creating a disconnect in compensation fairness. The conversation also touches on broader topics such as profit-sharing and the overall drive to enhance workplace morale and productivity. They examine whether tying wages to service delivery could equitably distribute earnings and reflect individual contributions more accurately, potentially revolutionizing compensation structures in veterinary practices.

LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com

ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

]]>tag:soundcloud,2010:tracks/1902007371Thu, 12 Sep 2024 05:00:00 -040030:18falsefull288 - Are We Being Vilified Online? Should We Care?288 - Are We Being Vilified Online? Should We Care?Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1902002934Thu, 05 Sep 2024 05:00:08 -040033:13falsefull287 - Working With Neurodivergent Veterinary Professionals287 - Working With Neurodivergent Veterinary ProfessionalsRon Sosa, a Certified Veterinary Practice Manager and advocate for neurodiversity, dives deep into the operational challenges and management strategies that can help create an inclusive environment. On this episode of the Cone of Shame Podcast, Dr. Andy Roark and Ron Sosa explore practical ways to manage workload effectively while being cognizant of the unique needs of neurodivergent staff. This episode is invaluable for anyone looking to enhance team dynamics and understand the nuances of neurodiversity in the workplace. Don't miss these insights that aim to foster a supportive and efficient practice environment. Ron Sosa on LinkedIn: https://www.linkedin.com/in/ronald-sosa-cvpm-53453797/ Synaptic Neuro-inclusive Leadership: https://ronsosa84.wixsite.com/synaptic-leadership

ABOUT OUR GUEST Ron is a Certified Veterinary Practice Manager and a former practice owner and business director for multisite animal hospitals. He also hold certificates in Neurodiversity, compassion fatigue, veterinary business leadership, and the human animal bond. He currently serves as the Executive Director for the Uncharted Veterinary Conference., Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

Learn more about Simparica Trio here!

]]>Ron Sosa, a Certified Veterinary Practice Manager and advocate for neurodiversity, dives deep into the operational challenges and management strategies that can help create an inclusive environment. On this episode of the Cone of Shame Podcast, Dr. Andy Roark and Ron Sosa explore practical ways to manage workload effectively while being cognizant of the unique needs of neurodivergent staff. This episode is invaluable for anyone looking to enhance team dynamics and understand the nuances of neurodiversity in the workplace. Don't miss these insights that aim to foster a supportive and efficient practice environment. Ron Sosa on LinkedIn: https://www.linkedin.com/in/ronald-sosa-cvpm-53453797/ Synaptic Neuro-inclusive Leadership: https://ronsosa84.wixsite.com/synaptic-leadership

ABOUT OUR GUEST Ron is a Certified Veterinary Practice Manager and a former practice owner and business director for multisite animal hospitals. He also hold certificates in Neurodiversity, compassion fatigue, veterinary business leadership, and the human animal bond. He currently serves as the Executive Director for the Uncharted Veterinary Conference., Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1900798917Thu, 29 Aug 2024 05:00:00 -040023:17falsefull286 - Technician Brand Building286 - Technician Brand BuildingBeloved influencer and LVT, Sarah Parsons joins us to talk about her journey building a brand online. Join Dr. Andy Roark and Sarah Parsons, LVT, on the Cone of Shame Veterinary Podcast as they dive into the world of brand building in veterinary medicine. Sarah, the creative force behind the popular @Wat_Really_Happens_at_The_Vet social media channels, shares her journey and insights on leveraging platforms like TikTok, Instagram, and Facebook to engage with veterinary professionals. This episode explores the importance of creating content that resonates with a professional audience, the dynamics of social media growth, and tips for veterinary technicians aspiring to establish their own unique brand.

LINKS Sarah Parsons on Instagram: https://www.instagram.com/watreallyhappensatthevet/ Sarah Parsons: www.vettechsarahparsons.com

ABOUT OUR GUEST Sarah Parsons, LVT, is a distinguished social media Influencer within the veterinary community, renowned for her engaging portrayal as the "silly vet tech" Through vibrant videos showcasing life in Vet Med, Sarah inspires laughter and learning among Veterinary Professionals. She is deeply passionate about fostering a joyful and fulfilling workplace environment. Her dedication has led to being one of the co-founders of Camp VetMed. In addition to her impactful career, Sarah is a devoted mother to two boys. She resides on a ranch in Houston, Texas, where she cherishes outdoor activities, sports, and quality time with friends.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Beloved influencer and LVT, Sarah Parsons joins us to talk about her journey building a brand online. Join Dr. Andy Roark and Sarah Parsons, LVT, on the Cone of Shame Veterinary Podcast as they dive into the world of brand building in veterinary medicine. Sarah, the creative force behind the popular @Wat_Really_Happens_at_The_Vet social media channels, shares her journey and insights on leveraging platforms like TikTok, Instagram, and Facebook to engage with veterinary professionals. This episode explores the importance of creating content that resonates with a professional audience, the dynamics of social media growth, and tips for veterinary technicians aspiring to establish their own unique brand.

LINKS Sarah Parsons on Instagram: https://www.instagram.com/watreallyhappensatthevet/ Sarah Parsons: www.vettechsarahparsons.com

ABOUT OUR GUEST Sarah Parsons, LVT, is a distinguished social media Influencer within the veterinary community, renowned for her engaging portrayal as the "silly vet tech" Through vibrant videos showcasing life in Vet Med, Sarah inspires laughter and learning among Veterinary Professionals. She is deeply passionate about fostering a joyful and fulfilling workplace environment. Her dedication has led to being one of the co-founders of Camp VetMed. In addition to her impactful career, Sarah is a devoted mother to two boys. She resides on a ranch in Houston, Texas, where she cherishes outdoor activities, sports, and quality time with friends.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1897838265Thu, 22 Aug 2024 05:00:00 -040027:47falsefull285 - Dermatology Tools For Cats285 - Dermatology Tools For CatsVeterinary dermatologist Dr. Ashley Bourgeois returns to shed light on a topic often overlooked in veterinary care: dermatology issues in cats. Dr. Andy Roark and Dr. Bourgeois discuss the nuances of feline dermatology, emphasizing the challenges and underrepresentation of cats in dermatological care. They dive into common symptoms, diagnostic approaches, and effective treatments, providing valuable insights into managing allergies and skin conditions in cats. This conversation includes effective communication and expectation setting with clients in order to increase compliance. Tune in to another episode packed with practical advice and innovative solutions for veterinary professionals looking to enhance their dermatological care for feline patients. Gang, let's get into this episode!

LINKS The DermVet: https://thedermvet.com

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Veterinary dermatologist Dr. Ashley Bourgeois returns to shed light on a topic often overlooked in veterinary care: dermatology issues in cats. Dr. Andy Roark and Dr. Bourgeois discuss the nuances of feline dermatology, emphasizing the challenges and underrepresentation of cats in dermatological care. They dive into common symptoms, diagnostic approaches, and effective treatments, providing valuable insights into managing allergies and skin conditions in cats. This conversation includes effective communication and expectation setting with clients in order to increase compliance. Tune in to another episode packed with practical advice and innovative solutions for veterinary professionals looking to enhance their dermatological care for feline patients. Gang, let's get into this episode!

LINKS The DermVet: https://thedermvet.com

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1897836249Thu, 15 Aug 2024 14:03:00 -040030:57falsefull284 - The Seduction Of Punishment In Animal Training284 - The Seduction Of Punishment In Animal TrainingVeterinary behaviorist Dr. Christopher Pachel joins the podcast to discuss the contentious debate over punishment in animal training. On this week's episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Pachel dive into the controversy surrounding positive reinforcement versus aversive methods. Dr. Pachel breaks down the science behind training techniques, discussing the immediacy, consistency, and efficacy of animal training and why balanced training might not be the best approach. They explore the psychological impacts on pets and the real-world application of these methods. This episode is packed with insights and practical advice for anyone involved in animal training. Let's get into it!

LINKS Dr. Chris Pachel: www.drpachel.com Instinct Dog Behavior & Training: https://www.instinctdogtraining.com

ABOUT OUR GUEST Dr. Chris Pachel is a board-certified veterinary behaviorist and is the owner and lead clinician at the Animal Behavior Clinic in Portland, Oregon. Dr. Pachel lectures extensively worldwide, teaches courses at multiple veterinary schools in the United States, and has authored numerous articles and book chapters for veterinarians and pet owners. He is a sought-after expert witness for legal cases and serves on the Editorial Advisory Board for dvm360. He is also a Vice-president of Veterinary Behavior for Instinct Dog Behavior and Training, as well as co-owner of Instinct Portland, which opened in the fall of 2020.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Veterinary behaviorist Dr. Christopher Pachel joins the podcast to discuss the contentious debate over punishment in animal training. On this week's episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Pachel dive into the controversy surrounding positive reinforcement versus aversive methods. Dr. Pachel breaks down the science behind training techniques, discussing the immediacy, consistency, and efficacy of animal training and why balanced training might not be the best approach. They explore the psychological impacts on pets and the real-world application of these methods. This episode is packed with insights and practical advice for anyone involved in animal training. Let's get into it!

LINKS Dr. Chris Pachel: www.drpachel.com Instinct Dog Behavior & Training: https://www.instinctdogtraining.com

ABOUT OUR GUEST Dr. Chris Pachel is a board-certified veterinary behaviorist and is the owner and lead clinician at the Animal Behavior Clinic in Portland, Oregon. Dr. Pachel lectures extensively worldwide, teaches courses at multiple veterinary schools in the United States, and has authored numerous articles and book chapters for veterinarians and pet owners. He is a sought-after expert witness for legal cases and serves on the Editorial Advisory Board for dvm360. He is also a Vice-president of Veterinary Behavior for Instinct Dog Behavior and Training, as well as co-owner of Instinct Portland, which opened in the fall of 2020.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1879745952Thu, 08 Aug 2024 05:00:00 -040026:42falsefull283 - Awkward Conversations On Cremation And After - Care283 - Awkward Conversations On Cremation And After - CareDr. Mary Gardner returns for a poignant discussion on pet aftercare and communicating it with clients.. Dr. Gardner, co-founder of Lap of Love Veterinary Hospice and an expert in end-of-life care, dives into the nuances of pet cremation and aftercare services, elucidating common misconceptions and concerns that pet owners and veterinary professionals have. The conversation dives deep into the importance of understanding and choosing the right aftercare options, encouraging veterinary professionals to visit crematories to ensure they meet standards before recommending them to pet owners.

LINKS Dr. Mary Gardner: https://www.drmarygardner.com/ Dr. Mary Gardner Instagram: https://www.instagram.com/drmarygardner\

ABOUT OUR GUEST There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Mary Gardner returns for a poignant discussion on pet aftercare and communicating it with clients.. Dr. Gardner, co-founder of Lap of Love Veterinary Hospice and an expert in end-of-life care, dives into the nuances of pet cremation and aftercare services, elucidating common misconceptions and concerns that pet owners and veterinary professionals have. The conversation dives deep into the importance of understanding and choosing the right aftercare options, encouraging veterinary professionals to visit crematories to ensure they meet standards before recommending them to pet owners.

LINKS Dr. Mary Gardner: https://www.drmarygardner.com/ Dr. Mary Gardner Instagram: https://www.instagram.com/drmarygardner\

ABOUT OUR GUEST There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1879737147Thu, 01 Aug 2024 05:00:00 -040037:46falsefull282 - When Will We Be Happy Enough282 - When Will We Be Happy EnoughJosh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to explore the nuanced concept of happiness in the workplace. They delve into the realistic expectations of happiness at work, especially in demanding environments like veterinary practices. Josh emphasizes the balance between striving for employee happiness and acknowledging the inherent challenges of the job. They discuss the pitfalls of solely chasing happiness and the importance of fostering a work environment that values fulfillment and pride over constant joy. This episode offers insightful perspectives for veterinary leaders on setting realistic goals and cultivating a supportive workplace culture.

LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Uncharted Team Leads Summit: www.unchartedvet.com/tls2024

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Josh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to explore the nuanced concept of happiness in the workplace. They delve into the realistic expectations of happiness at work, especially in demanding environments like veterinary practices. Josh emphasizes the balance between striving for employee happiness and acknowledging the inherent challenges of the job. They discuss the pitfalls of solely chasing happiness and the importance of fostering a work environment that values fulfillment and pride over constant joy. This episode offers insightful perspectives for veterinary leaders on setting realistic goals and cultivating a supportive workplace culture.

LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Uncharted Team Leads Summit: www.unchartedvet.com/tls2024

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1869004422Thu, 25 Jul 2024 05:00:00 -040035:39falsefull281 - What Viral Videos Can Teach About Boosting Morale281 - What Viral Videos Can Teach About Boosting MoraleSarah Parsons joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to discuss the power of positivity and humor in boosting morale within veterinary clinics. She emphasizes the importance of creating content that veterinarians and staff can relate to, avoiding client bashing, and fostering a culture where the daily stresses of vet medicine can be met with humor and light-heartedness. Tune in to learn how Sarah uses her unique style to promote a healthy, positive work environment in veterinary settings.

LINKS Sarah Parsons on Instagram: https://www.instagram.com/watreallyhappensatthevet/ Sarah Parsons: www.vettechsarahparsons.com Team Leads Summit: www.unchartedvet.com/tls2024

ABOUT OUR GUEST Sarah Parsons, LVT, is a distinguished social media Influencer within the veterinary community, renowned for her engaging portrayal as the "silly vet tech" Through vibrant videos showcasing life in Vet Med, Sarah inspires laughter and learning among Veterinary Professionals. She is deeply passionate about fostering a joyful and fulfilling workplace environment. Her dedication has led to being one of the co-founders of Camp VetMed. In addition to her impactful career, Sarah is a devoted mother to two boys. She resides on a ranch in Houston, Texas, where she cherishes outdoor activities, sports, and quality time with friends.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Sarah Parsons joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to discuss the power of positivity and humor in boosting morale within veterinary clinics. She emphasizes the importance of creating content that veterinarians and staff can relate to, avoiding client bashing, and fostering a culture where the daily stresses of vet medicine can be met with humor and light-heartedness. Tune in to learn how Sarah uses her unique style to promote a healthy, positive work environment in veterinary settings.

LINKS Sarah Parsons on Instagram: https://www.instagram.com/watreallyhappensatthevet/ Sarah Parsons: www.vettechsarahparsons.com Team Leads Summit: www.unchartedvet.com/tls2024

ABOUT OUR GUEST Sarah Parsons, LVT, is a distinguished social media Influencer within the veterinary community, renowned for her engaging portrayal as the "silly vet tech" Through vibrant videos showcasing life in Vet Med, Sarah inspires laughter and learning among Veterinary Professionals. She is deeply passionate about fostering a joyful and fulfilling workplace environment. Her dedication has led to being one of the co-founders of Camp VetMed. In addition to her impactful career, Sarah is a devoted mother to two boys. She resides on a ranch in Houston, Texas, where she cherishes outdoor activities, sports, and quality time with friends.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1868995053Thu, 18 Jul 2024 05:00:00 -040028:19falsefull279 - Cost Of Care, Access To Care, And Payment Options279 - Cost Of Care, Access To Care, And Payment OptionsDr. Emily Tincher joins us to discuss the rising costs of veterinary care and how they impact pet families. Dr. Andy Roark and Dr. Tincher dive into her co-authored book chapter on cost, access to care, and payment options, highlighting key factors driving price increases, such as staffing costs, practice economics, and the cost of consumables and drugs. Dr. Tincher also shares insights on effectively communicating with pet owners about these costs and the importance of understanding their preferences.

LINKS: Nationwide's Most Common Claims: https://news.nationwide.com/041824-dermatitis-gastroenteritis-most-common-conditions-prompt-vet-visits/ Cost of Care, Access to Care, and Payment Options in Veterinary Practice: https://www.vetsmall.theclinics.com/article/S0195-5616(23)00156-0/abstract Spectrum of Care: www.spectrum-of-care.com Open Door Veterinary Collective: https://opendoorconsults.org/ Pyometra Peer Reviewed Article Referenced: https://avmajournals.avma.org/view/journals/javma/260/S2/javma.20.12.0713.xml

ABOUT OUR GUEST Emily M. Tincher, DVM, is Senior Director of Pet Health at Nationwide. A second-generation veterinarian, she is co-author of a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice.” Dr. Tincher is a member of the Board of Directors for the Veterinary Leadership Institute and has become a sought-after speaker, most recently on spectrum of care topics, presenting at major veterinary conferences across North America.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Emily Tincher joins us to discuss the rising costs of veterinary care and how they impact pet families. Dr. Andy Roark and Dr. Tincher dive into her co-authored book chapter on cost, access to care, and payment options, highlighting key factors driving price increases, such as staffing costs, practice economics, and the cost of consumables and drugs. Dr. Tincher also shares insights on effectively communicating with pet owners about these costs and the importance of understanding their preferences.

LINKS: Nationwide's Most Common Claims: https://news.nationwide.com/041824-dermatitis-gastroenteritis-most-common-conditions-prompt-vet-visits/ Cost of Care, Access to Care, and Payment Options in Veterinary Practice: https://www.vetsmall.theclinics.com/article/S0195-5616(23)00156-0/abstract Spectrum of Care: www.spectrum-of-care.com Open Door Veterinary Collective: https://opendoorconsults.org/ Pyometra Peer Reviewed Article Referenced: https://avmajournals.avma.org/view/journals/javma/260/S2/javma.20.12.0713.xml

ABOUT OUR GUEST Emily M. Tincher, DVM, is Senior Director of Pet Health at Nationwide. A second-generation veterinarian, she is co-author of a chapter in Veterinary Clinics of North America: Small Animal Practice, "Cost of Care, Access to Care, and Payment Options in Veterinary Practice.” Dr. Tincher is a member of the Board of Directors for the Veterinary Leadership Institute and has become a sought-after speaker, most recently on spectrum of care topics, presenting at major veterinary conferences across North America.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1848287595Mon, 08 Jul 2024 05:00:00 -040037:38falsefull278 - We Have Trust Issues278 - We Have Trust IssuesDr. Peter Weinstein joins us to talk about some of the major mistrust we are seeing in veterinary medicine. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Dr. Peter Weinstein discuss how the lack of trust has emerged in the veterinary industry due to the influence of media and the current state of our country and culture. They take a deep dive into the origins of this mistrust, what can be done to address it, and their hopes for the future of the industry. Let's get into this episode!

LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com

ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Peter Weinstein joins us to talk about some of the major mistrust we are seeing in veterinary medicine. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Dr. Peter Weinstein discuss how the lack of trust has emerged in the veterinary industry due to the influence of media and the current state of our country and culture. They take a deep dive into the origins of this mistrust, what can be done to address it, and their hopes for the future of the industry. Let's get into this episode!

LINKS Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/ Veterinary Ownership Advocates: veterinaryownershipadvocates.com

ABOUT OUR GUEST Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15-year-old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the E-Myth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It. Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free-thinking change agent and disruptor who, because he has a daughter who is a recent graduate from veterinary school, is working for an even better veterinary profession in the future.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1856037438Thu, 04 Jul 2024 05:00:00 -040035:10falsefull277 - Treating The Unengaged Veterinary Team277 - Treating The Unengaged Veterinary TeamJosh Vaisman joins us to tackle the challenges of a struggling, disengaged team. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Josh dive into the symptoms of a low-spirited team and explore effective tools as well as strategies to lift morale. The discussion also covers culture renovation and whether leaders should aim for happiness or engagement in the workplace. Tune in for valuable insights on diagnosing and treating team issues to create a more positive and productive work environment. Let's get into this episode!

LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Referenced Book: Culture Renovation: https://culturerenovation.com

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Josh Vaisman joins us to tackle the challenges of a struggling, disengaged team. In this week's episode of the Cone of Shame podcast, Dr. Andy Roark and Josh dive into the symptoms of a low-spirited team and explore effective tools as well as strategies to lift morale. The discussion also covers culture renovation and whether leaders should aim for happiness or engagement in the workplace. Tune in for valuable insights on diagnosing and treating team issues to create a more positive and productive work environment. Let's get into this episode!

LINKS Josh Vaisman at Flourish: https://www.flourish.vet/ Referenced Book: Culture Renovation: https://culturerenovation.com

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.", Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1857687699Thu, 27 Jun 2024 07:14:00 -040039:36falsefull276 - Challenges Of Selling Your Practice To Other Vets276 - Challenges Of Selling Your Practice To Other VetsDr. Patty Khuly tells us about her remarkable journey from associate to practice owner and candidly talks about the struggles of selling a practice. This week on the Cone of Shame Podcast, Dr. Patty Khuly and Dr. Andy Roark reminisce about their days writing for Vetstreet. Patty opens up about her decision to become a practice owner, emphasizing her determination to maintain creative control and high standards. They explore the challenges of practice ownership, such as hiring the right people from the start. Patti also talks about her decision to sell her practice, aiming to return to her writing roots and focus on books. Gang, let's get into this episode!

LINKS Dr. Patty Khuly: https://www.drpattykhuly.com/ Article by Dr. Patty Khuly: https://www.veterinarypracticenews.com/myvpnplus/why-owning-a-veterinary-practice-is-still-a-smart-move Article by Dr. Patty Khuly: https://www.veterinarypracticenews.com/production-pay-perks-pitfalls/ Uncharted at HiVE in Minneapolis: https://unchartedvet.com/conflict-management-training-navc-hive

ABOUT OUR GUEST Dr. Patty Khuly is a 1995 graduate of the University of Pennsylvania’s vet school and a 1997 graduate of its Wharton School. Dr. Khuly is an award-wining veterinarian known for her independent thinking, her spirited pet advocacy, her passion for the veterinary profession and her famously irreverent pet health writing.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Patty Khuly tells us about her remarkable journey from associate to practice owner and candidly talks about the struggles of selling a practice. This week on the Cone of Shame Podcast, Dr. Patty Khuly and Dr. Andy Roark reminisce about their days writing for Vetstreet. Patty opens up about her decision to become a practice owner, emphasizing her determination to maintain creative control and high standards. They explore the challenges of practice ownership, such as hiring the right people from the start. Patti also talks about her decision to sell her practice, aiming to return to her writing roots and focus on books. Gang, let's get into this episode!

LINKS Dr. Patty Khuly: https://www.drpattykhuly.com/ Article by Dr. Patty Khuly: https://www.veterinarypracticenews.com/myvpnplus/why-owning-a-veterinary-practice-is-still-a-smart-move Article by Dr. Patty Khuly: https://www.veterinarypracticenews.com/production-pay-perks-pitfalls/ Uncharted at HiVE in Minneapolis: https://unchartedvet.com/conflict-management-training-navc-hive

ABOUT OUR GUEST Dr. Patty Khuly is a 1995 graduate of the University of Pennsylvania’s vet school and a 1997 graduate of its Wharton School. Dr. Khuly is an award-wining veterinarian known for her independent thinking, her spirited pet advocacy, her passion for the veterinary profession and her famously irreverent pet health writing.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1848234687Thu, 20 Jun 2024 05:00:00 -040025:30falsefull275 - TMJ Luxation In A Cat (HDYTT)275 - TMJ Luxation In A Cat (HDYTT)Dr. Amy "Toothy" Thomson returns to discuss diagnosing and treating maxillofacial trauma in cats. Dr. Amy Thomson and Dr. Andy Roark tackle a case involving a domestic shorthair named Malcolm, whose jaw is misaligned. Dr. Thomson explains her approach to assessing and treating jaw luxations, emphasizing the importance of physical exams and occlusion checks over skull radiographs. She also shares a simple yet effective method using a pencil to correct TMJ luxation. Tune in for valuable insights on handling similar cases and supporting pet owners through the recovery process.

LINKS Toothy Thomson Website: https://toothythomson.ca/ ObviVet Course Referenced: https://obivet.com/product-category/certificates/ Reference Research Paper on Pencil Trick: https://www.researchgate.net/publication/321002400_Temporomandibular_joint_luxation_in_the_cat_Diagnosis_and_management Dr. Amy Thomson Instagram: https://www.instagram.com/toothy.thomson

ABOUT OUR GUEST Dr. Amy Thomson, often known as “toothy”, is passionate about teeth! However, it was not always this way – she started her career in small animal practice with very minimal dentistry knowledge. She was fortunate to have a great mentor in her first job where she learned a lot and her desire to learn more grew. Once she attended her first Veterinary Dental Forum in 2013, she KNEW dentistry was her passion - and became affectionately known as “Toothy Thomson”. With time and support from her family, friends, collogues and a big ‘shove’ from her mentor she applied for a dentistry and oral surgery residency and was overjoyed when she matched at the University of Wisconsin-Madison. During her residency her passion grew not only for dentistry, but also for teaching. And because life is always full of surprises Dr. Thomson found herself at a crossroad in 2020 in the early stages of the pandemic – so she started her own mobile dentistry practice! In addition to with working alongside small animal general practice teams, she also became very active online sharing her knowledge. It has always been important for her to share as much as she can, given it took hundreds of hours and thousands of dollars to obtain the knowledge she did while in general practice. Knowledge she wants to see all veterinary teams have!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Amy "Toothy" Thomson returns to discuss diagnosing and treating maxillofacial trauma in cats. Dr. Amy Thomson and Dr. Andy Roark tackle a case involving a domestic shorthair named Malcolm, whose jaw is misaligned. Dr. Thomson explains her approach to assessing and treating jaw luxations, emphasizing the importance of physical exams and occlusion checks over skull radiographs. She also shares a simple yet effective method using a pencil to correct TMJ luxation. Tune in for valuable insights on handling similar cases and supporting pet owners through the recovery process.

LINKS Toothy Thomson Website: https://toothythomson.ca/ ObviVet Course Referenced: https://obivet.com/product-category/certificates/ Reference Research Paper on Pencil Trick: https://www.researchgate.net/publication/321002400_Temporomandibular_joint_luxation_in_the_cat_Diagnosis_and_management Dr. Amy Thomson Instagram: https://www.instagram.com/toothy.thomson

ABOUT OUR GUEST Dr. Amy Thomson, often known as “toothy”, is passionate about teeth! However, it was not always this way – she started her career in small animal practice with very minimal dentistry knowledge. She was fortunate to have a great mentor in her first job where she learned a lot and her desire to learn more grew. Once she attended her first Veterinary Dental Forum in 2013, she KNEW dentistry was her passion - and became affectionately known as “Toothy Thomson”. With time and support from her family, friends, collogues and a big ‘shove’ from her mentor she applied for a dentistry and oral surgery residency and was overjoyed when she matched at the University of Wisconsin-Madison. During her residency her passion grew not only for dentistry, but also for teaching. And because life is always full of surprises Dr. Thomson found herself at a crossroad in 2020 in the early stages of the pandemic – so she started her own mobile dentistry practice! In addition to with working alongside small animal general practice teams, she also became very active online sharing her knowledge. It has always been important for her to share as much as she can, given it took hundreds of hours and thousands of dollars to obtain the knowledge she did while in general practice. Knowledge she wants to see all veterinary teams have!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1835284704Thu, 13 Jun 2024 05:00:00 -040023:55falsefull274 - Pet Insurance, A Tech Entrepreneur, & Emerging Pet Care Trends274 - Pet Insurance, A Tech Entrepreneur, & Emerging Pet Care TrendsAlex Douzet, Co-Founder and CEO of Pumpkin® Pet Insurance, joins us to discuss the impact of pet insurance on client behaviors and the future of the pet industry. This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Alex Douzet dive into Pumpkin's research with Zoetis revealing that Pumpkin-insured pets have more frequent vet visits and higher annual spending than uninsured pets. They explore the role of technology in veterinary practices, from digital check-ins to AI, and the potential benefits of corporate structures in enhancing clinic efficiency. Alex also shares insights from his Forbes article on emerging trends in pet healthcare. This episode is brought to you by Pumpkin Pet Insurance!

LINKS Pumpkin Care for Veterinarians: https://www.pumpkin.care/for-veterinarians/ https://www.forbes.com/sites/forbesbusinesscouncil/2024/01/18/five-emerging-trends-in-pet-health-care-for-2024-and-beyond/?sh=1bdf73131430 https://www.avma.org/javma-news/2021-09-01/insured-pets-received-more-care-more-frequently

ABOUT OUR GUEST Alex Douzet is the co-founder and CEO of Pumpkin®, the highest-rated pet insurance provider on Google as of January 2024, and one of the fastest growing pet insurance and wellness brands in the U.S. Pumpkin’s mission is to enable all cats and dogs to live their healthiest lives by removing the economic barriers that can prevent pet owners from providing their pets with veterinary care. Under Alex’s leadership, Pumpkin’s best-in-class insurance plans help make it easier for pet owners to provide their dogs and cats with advanced veterinary treatments, emergency care, and alternative or rehabilitative therapies if needed. Alex has also spearheaded a series of optional, non-insurance wellness products to help cover routine costs for essential preventive care, like vaccines and annual wellness visits. Throughout his 20-year career as a serial entrepreneur, Alex has disrupted industries, scaled businesses, and built ‘people-first’ companies where employees grow and thrive. Prior to Pumpkin, he spent five years as CEO and Co-founder of Ollie, a next-gen, natural, and human-grade pet food brand. Alex is also a competitive Triathlete and an 11X Ironman finisher. He is proud to have two rescue dogs: Belle, a 13-year-old Shar Pei Golden Retriever mix and Simon, a 6-year-old Dachshund mix.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Alex Douzet, Co-Founder and CEO of Pumpkin® Pet Insurance, joins us to discuss the impact of pet insurance on client behaviors and the future of the pet industry. This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Alex Douzet dive into Pumpkin's research with Zoetis revealing that Pumpkin-insured pets have more frequent vet visits and higher annual spending than uninsured pets. They explore the role of technology in veterinary practices, from digital check-ins to AI, and the potential benefits of corporate structures in enhancing clinic efficiency. Alex also shares insights from his Forbes article on emerging trends in pet healthcare. This episode is brought to you by Pumpkin Pet Insurance!

LINKS Pumpkin Care for Veterinarians: https://www.pumpkin.care/for-veterinarians/ https://www.forbes.com/sites/forbesbusinesscouncil/2024/01/18/five-emerging-trends-in-pet-health-care-for-2024-and-beyond/?sh=1bdf73131430 https://www.avma.org/javma-news/2021-09-01/insured-pets-received-more-care-more-frequently

ABOUT OUR GUEST Alex Douzet is the co-founder and CEO of Pumpkin®, the highest-rated pet insurance provider on Google as of January 2024, and one of the fastest growing pet insurance and wellness brands in the U.S. Pumpkin’s mission is to enable all cats and dogs to live their healthiest lives by removing the economic barriers that can prevent pet owners from providing their pets with veterinary care. Under Alex’s leadership, Pumpkin’s best-in-class insurance plans help make it easier for pet owners to provide their dogs and cats with advanced veterinary treatments, emergency care, and alternative or rehabilitative therapies if needed. Alex has also spearheaded a series of optional, non-insurance wellness products to help cover routine costs for essential preventive care, like vaccines and annual wellness visits. Throughout his 20-year career as a serial entrepreneur, Alex has disrupted industries, scaled businesses, and built ‘people-first’ companies where employees grow and thrive. Prior to Pumpkin, he spent five years as CEO and Co-founder of Ollie, a next-gen, natural, and human-grade pet food brand. Alex is also a competitive Triathlete and an 11X Ironman finisher. He is proud to have two rescue dogs: Belle, a 13-year-old Shar Pei Golden Retriever mix and Simon, a 6-year-old Dachshund mix.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1841421720Mon, 10 Jun 2024 05:00:00 -040028:48falsefull273 - PTSD In Veterinary Professionals273 - PTSD In Veterinary ProfessionalsSharon Kramper joins us to discuss her research on the prevalence of PTSD in the veterinary workplace and its implications for veterinary teams. Together, Dr. Andy Roark and former veterinary practice manager, Sharon Kramper, explore various factors, potential index events, and what can be done when a team member may be experiencing debilitating symptoms. Tune in to this episode of the Cone of Shame Veterinary Podcast for important insights and strategies to support mental health in the veterinary field.

LINKS NOMV Lifeboat: https://www.nomv.org/lifeboat/ National Alliance on Mental Illness: https://www.nami.org/ Shanti's Veterinary Mental Health Initiative: https://www.shanti.org/programs-services/veterinary-mental-health-initiative/ Sharon Kramper on LinkedIn: https://www.linkedin.com/in/sharonkramper

ABOUT OUR GUEST Sharon Kramper is preparing to receive her PhD in Clinical Psychology from Auburn University in August 2024. Before entering the field of mental health, Sharon worked in veterinary medicine, including being employed as practice manager in a small companion animal hospital. Here, she was sensitized to the workplace-specific stressors and risk factors that contribute to negative mental health outcomes among veterinary professionals. Her research during graduate school has included describing experiences of discrimination reported by LGBTQIA+ veterinary students and professionals, estimating the prevalence of PTSD in the veterinary workplace, and characterizing the types of ethical dilemmas that support staff encounter. She is looking forward to two things after graduation: 1) being called doctor and 2) rescuing a new dog buddy.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Sharon Kramper joins us to discuss her research on the prevalence of PTSD in the veterinary workplace and its implications for veterinary teams. Together, Dr. Andy Roark and former veterinary practice manager, Sharon Kramper, explore various factors, potential index events, and what can be done when a team member may be experiencing debilitating symptoms. Tune in to this episode of the Cone of Shame Veterinary Podcast for important insights and strategies to support mental health in the veterinary field.

LINKS NOMV Lifeboat: https://www.nomv.org/lifeboat/ National Alliance on Mental Illness: https://www.nami.org/ Shanti's Veterinary Mental Health Initiative: https://www.shanti.org/programs-services/veterinary-mental-health-initiative/ Sharon Kramper on LinkedIn: https://www.linkedin.com/in/sharonkramper

ABOUT OUR GUEST Sharon Kramper is preparing to receive her PhD in Clinical Psychology from Auburn University in August 2024. Before entering the field of mental health, Sharon worked in veterinary medicine, including being employed as practice manager in a small companion animal hospital. Here, she was sensitized to the workplace-specific stressors and risk factors that contribute to negative mental health outcomes among veterinary professionals. Her research during graduate school has included describing experiences of discrimination reported by LGBTQIA+ veterinary students and professionals, estimating the prevalence of PTSD in the veterinary workplace, and characterizing the types of ethical dilemmas that support staff encounter. She is looking forward to two things after graduation: 1) being called doctor and 2) rescuing a new dog buddy.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1827096318Thu, 06 Jun 2024 05:00:00 -040030:03falsefull272 - Blackmarket FIP Cure Update272 - Blackmarket FIP Cure UpdateDr. Julie Levy returns to share an update on the black market FIP cure from one of the most popular episodes of 2022. In this episode of the Cone of Shame Podcast, Dr. Andy Roark and Dr. Julie Levy discuss recent updates on drug approvals for remdesivir as a treatment for FIP. They explore how clients can save the lives of their FIP-diagnosed cats, what veterinarians can do to monitor success, and which resources are available to help in the battle against FIP. Tune in for essential insights and practical advice on managing this challenging condition.

LINKS FIP Warriors: https://fipwarriors.com/ Clinicians Brief Article: https://www.cliniciansbrief.com/article/feline-infectious-peritonitis-treatment-outcomes Uncharted's Conflict Management at HiVE: https://unchartedvet.com/conflict-management-training-navc-hive/ Black Market FIP Cure Podcast Original: https://drandyroark.com/cure-for-fip

ABOUT OUR GUEST Dr. Julie Levy is the Fran Marino Distinguished Professor of Shelter Medicine Education at the University of Florida, where she focuses on the health and welfare of animals in shelters, feline infectious diseases, and humane alternatives for cat population control. She founded Operation Catnip, a nonprofit university-based community cat trap-neuter-return program that has spayed, neutered, and vaccinated more than 80,000 cats in Gainesville since 1998. In 2008, she joined Dr. Cynda Crawford to found Maddie’s Shelter Medicine Program at the College of Veterinary Medicine, an educational and discovery initiative with a global impact on the care of homeless animals. In 2014, she joined Dr. Kate Hurley to launch the Million Cat Challenge, a shelter-based campaign that saved more than 4.5 million cats in shelters across North America. In 2022, she helped launch Maddie’s Million Pet Challenge to create transformative “communities of practice” that deliver access to care through humane, community-centric programming—inside and outside of the shelter—to achieve the right outcome for every pet., Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Julie Levy returns to share an update on the black market FIP cure from one of the most popular episodes of 2022. In this episode of the Cone of Shame Podcast, Dr. Andy Roark and Dr. Julie Levy discuss recent updates on drug approvals for remdesivir as a treatment for FIP. They explore how clients can save the lives of their FIP-diagnosed cats, what veterinarians can do to monitor success, and which resources are available to help in the battle against FIP. Tune in for essential insights and practical advice on managing this challenging condition.

LINKS FIP Warriors: https://fipwarriors.com/ Clinicians Brief Article: https://www.cliniciansbrief.com/article/feline-infectious-peritonitis-treatment-outcomes Uncharted's Conflict Management at HiVE: https://unchartedvet.com/conflict-management-training-navc-hive/ Black Market FIP Cure Podcast Original: https://drandyroark.com/cure-for-fip

ABOUT OUR GUEST Dr. Julie Levy is the Fran Marino Distinguished Professor of Shelter Medicine Education at the University of Florida, where she focuses on the health and welfare of animals in shelters, feline infectious diseases, and humane alternatives for cat population control. She founded Operation Catnip, a nonprofit university-based community cat trap-neuter-return program that has spayed, neutered, and vaccinated more than 80,000 cats in Gainesville since 1998. In 2008, she joined Dr. Cynda Crawford to found Maddie’s Shelter Medicine Program at the College of Veterinary Medicine, an educational and discovery initiative with a global impact on the care of homeless animals. In 2014, she joined Dr. Kate Hurley to launch the Million Cat Challenge, a shelter-based campaign that saved more than 4.5 million cats in shelters across North America. In 2022, she helped launch Maddie’s Million Pet Challenge to create transformative “communities of practice” that deliver access to care through humane, community-centric programming—inside and outside of the shelter—to achieve the right outcome for every pet., Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1823727318Thu, 30 May 2024 05:00:00 -040023:09falsefull271 - Return Of The Independent Practice Owners271 - Return Of The Independent Practice OwnersDr. Matt Salois joins the podcast to discuss the currently perfect conditions for an influx of new independent practice owners. In this episode of the Cone of Shame Podcast, he and Dr. Andy Roark explore how the slowdown in corporate consolidation combined with the availability of technology and services could spark a renaissance in veterinary practice ownership. They also touch on the future of independent practice ownership and the changing demographics within the field. Tune in to understand the evolving landscape and what it means for aspiring veterinary practice owners.

LINKS Matt Salois LinkedIn: https://www.linkedin.com/in/msalois/ VMG: https://www.myvmg.com

ABOUT OUR GUEST Matthew Salois, PhD is currently the President of the Veterinary Management Groups (VMG), where he is responsible for enhancing the economic and cultural success of more than 2,000 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as senior director of global scientific affairs and policy at Elanco Animal Health. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Matt Salois joins the podcast to discuss the currently perfect conditions for an influx of new independent practice owners. In this episode of the Cone of Shame Podcast, he and Dr. Andy Roark explore how the slowdown in corporate consolidation combined with the availability of technology and services could spark a renaissance in veterinary practice ownership. They also touch on the future of independent practice ownership and the changing demographics within the field. Tune in to understand the evolving landscape and what it means for aspiring veterinary practice owners.

LINKS Matt Salois LinkedIn: https://www.linkedin.com/in/msalois/ VMG: https://www.myvmg.com

ABOUT OUR GUEST Matthew Salois, PhD is currently the President of the Veterinary Management Groups (VMG), where he is responsible for enhancing the economic and cultural success of more than 2,000 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as senior director of global scientific affairs and policy at Elanco Animal Health. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1823726892Thu, 23 May 2024 05:00:00 -040031:10falsefull270 - Why Do They Leave? Why Do They Stay? Retention & Attrition In Vet Medicine270 - Why Do They Leave? Why Do They Stay? Retention & Attrition In Vet MedicineDr. Jessica Vogelsang discusses the latest findings in veterinary retention and attrition. She is joined by Dr. Andy Roark as they dive into the American Animal Hospital Association's new white paper, "Stay Please." Together, they explore both expected and unexpected insights gathered from a survey of over 15,000 veterinary professionals. Tune in to discover the reasons behind the departures and commitments of veterinary professionals, and what these trends could mean for the future of the veterinary field.

LINKS AAHA White Paper: https://www.aaha.org/practice-resources/research-center/white-paper-form-the-path-to-increasing-retention-in-veterinary-medicine/ All Dogs Go to Kevin by Jessica Vogelsang: https://www.amazon.com/All-Dogs-Kevin-Everything-Veterinary/dp/145555491X Jessica Vogelsang on LinkedIn: https://www.linkedin.com/in/jessicavogelsang/

ABOUT OUR GUEST Dr. Jessica Vogelsang is a noted veterinarian, internationally recognized speaker, and bestselling author of All Dogs Go to Kevin. She serves as the Chief Medical Officer at AAHA and is the founder of Pawcurious Media, established in 2009. An early adopter in utilizing the internet for veterinary purposes, she successfully built an online community, influencing hundreds of thousands of pet owners globally. Her achievements include launching several veterinary brands and founding the Veterinary Telemedicine community during the COVID-19 pandemic. Besides her role at AAHA, she is an active board member of the Mark Morris Institute and the Veterinary Virtual Care Association.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Jessica Vogelsang discusses the latest findings in veterinary retention and attrition. She is joined by Dr. Andy Roark as they dive into the American Animal Hospital Association's new white paper, "Stay Please." Together, they explore both expected and unexpected insights gathered from a survey of over 15,000 veterinary professionals. Tune in to discover the reasons behind the departures and commitments of veterinary professionals, and what these trends could mean for the future of the veterinary field.

LINKS AAHA White Paper: https://www.aaha.org/practice-resources/research-center/white-paper-form-the-path-to-increasing-retention-in-veterinary-medicine/ All Dogs Go to Kevin by Jessica Vogelsang: https://www.amazon.com/All-Dogs-Kevin-Everything-Veterinary/dp/145555491X Jessica Vogelsang on LinkedIn: https://www.linkedin.com/in/jessicavogelsang/

ABOUT OUR GUEST Dr. Jessica Vogelsang is a noted veterinarian, internationally recognized speaker, and bestselling author of All Dogs Go to Kevin. She serves as the Chief Medical Officer at AAHA and is the founder of Pawcurious Media, established in 2009. An early adopter in utilizing the internet for veterinary purposes, she successfully built an online community, influencing hundreds of thousands of pet owners globally. Her achievements include launching several veterinary brands and founding the Veterinary Telemedicine community during the COVID-19 pandemic. Besides her role at AAHA, she is an active board member of the Mark Morris Institute and the Veterinary Virtual Care Association.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1815967050Thu, 16 May 2024 05:00:00 -040029:25falsefull269 - Multiple Dogs With Big Feelings (HDYTT)269 - Multiple Dogs With Big Feelings (HDYTT)Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1812174402Thu, 09 May 2024 05:00:07 -040027:08falsefull268 - Non - Anesthetic Dentistry Fallout (HDYTT)268 - Non - Anesthetic Dentistry Fallout (HDYTT)Dr. Amy Thomson joins us to explore non-anesthetic dentistry and client communication, tackling common fears about anesthesia and the importance of clear language in veterinary care. Learn from her expertise as she and Dr. Andy Roark discuss how to effectively manage cases like Nico, a Chihuahua with good teeth but bad breath on this week's episode of the Cone of Shame Veterinary Podcast. Don't miss these crucial insights that could transform your approach and elevate your practice. Let's get started, gang!

LINKS American Veterinary Dental College: https://avdc.org/ Veterinary Dental Forum: https://www.veterinarydentalforum.org/ Amy Thomson IG: https://www.instagram.com/toothy.thomson/ Referenced Obi Vet Course: https://obivet.com/product-category/certificates/ VetHive:https://www.vethive.com Amy Thomson website: https://toothythomson.ca

ABOUT OUR GUEST Dr. Amy Thomson, often known as "Toothy," is passionate about teeth! However, it was not always this way—she started her career in small animal practice with very minimal dentistry knowledge. She was fortunate to have a great mentor in her first job, where she learned a lot and her desire to learn more grew. Once she attended her first Veterinary Dental Forum in 2013, she KNEW dentistry was her passion—and became affectionately known as “Toothy Thomson.” With time and support from her family, friends, colleagues, and a big ‘shove’ from her mentor, she applied for a dentistry and oral surgery residency and was overjoyed when she matched at the University of Wisconsin-Madison. During her residency, her passion grew not only for dentistry but also for teaching. And because life is always full of surprises, Dr. Thomson found herself at a crossroads in 2020 in the early stages of the pandemic—so she started her own mobile dentistry practice! In addition to working alongside small animal general practice teams, she also became very active online, sharing her knowledge. It has always been important for her to share as much as she can, given it took hundreds of hours and thousands of dollars to obtain the knowledge she did while in general practice. Knowledge she wants to see all veterinary teams have!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Amy Thomson joins us to explore non-anesthetic dentistry and client communication, tackling common fears about anesthesia and the importance of clear language in veterinary care. Learn from her expertise as she and Dr. Andy Roark discuss how to effectively manage cases like Nico, a Chihuahua with good teeth but bad breath on this week's episode of the Cone of Shame Veterinary Podcast. Don't miss these crucial insights that could transform your approach and elevate your practice. Let's get started, gang!

LINKS American Veterinary Dental College: https://avdc.org/ Veterinary Dental Forum: https://www.veterinarydentalforum.org/ Amy Thomson IG: https://www.instagram.com/toothy.thomson/ Referenced Obi Vet Course: https://obivet.com/product-category/certificates/ VetHive:https://www.vethive.com Amy Thomson website: https://toothythomson.ca

ABOUT OUR GUEST Dr. Amy Thomson, often known as "Toothy," is passionate about teeth! However, it was not always this way—she started her career in small animal practice with very minimal dentistry knowledge. She was fortunate to have a great mentor in her first job, where she learned a lot and her desire to learn more grew. Once she attended her first Veterinary Dental Forum in 2013, she KNEW dentistry was her passion—and became affectionately known as “Toothy Thomson.” With time and support from her family, friends, colleagues, and a big ‘shove’ from her mentor, she applied for a dentistry and oral surgery residency and was overjoyed when she matched at the University of Wisconsin-Madison. During her residency, her passion grew not only for dentistry but also for teaching. And because life is always full of surprises, Dr. Thomson found herself at a crossroads in 2020 in the early stages of the pandemic—so she started her own mobile dentistry practice! In addition to working alongside small animal general practice teams, she also became very active online, sharing her knowledge. It has always been important for her to share as much as she can, given it took hundreds of hours and thousands of dollars to obtain the knowledge she did while in general practice. Knowledge she wants to see all veterinary teams have!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1811334156Thu, 02 May 2024 05:00:00 -040025:48falsefull267 - A Comedian Walks Into An Emergency Room267 - A Comedian Walks Into An Emergency RoomDr. Matt Asciutto explores the power of comedy in veterinary medicine as he applies the "yes, and" principle from his improv comedy background to enhance client and team interactions. Dr. Roark shares how humor has shaped his approach to the profession. Together, they discuss how comedy can bring light to even the darkest moments in veterinary practice, ultimately making them more effective veterinarians. Join them on this episode of the Cone of Shame podcast as they share laughs and insights in a conversation filled with humor and heart.

LINKS: Matt Asciutto Website: www.MattAsciutto.com Podcast: www.thegreatestprofession.com

ABOUT OUR GUEST Matt Asciutto spent many years performing improv comedy, designing polymers, and teaching MCAT for Kaplan before pursuing an incredibly sensible career in veterinary medicine. A 2017 graduate of the College of Veterinary Medicine at The University of Tennessee, Dr. Asciutto has been working as a full-time emergency relief veterinarian since 2018, working for over 35 hospitals and traveling across 6 states to get there. When he isn't working, Matt can be found making good use of his National Parks Annual Pass, incessantly bothering his fiancé with opinions about everything, and collecting an unreasonable number of guitars and surfboards. These days he spends far too much time attempting to start a de novo practice in Fort Collins, CO, editing his upcoming book, or endlessly droning on about his podcast: The Greatest Profession.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Matt Asciutto explores the power of comedy in veterinary medicine as he applies the "yes, and" principle from his improv comedy background to enhance client and team interactions. Dr. Roark shares how humor has shaped his approach to the profession. Together, they discuss how comedy can bring light to even the darkest moments in veterinary practice, ultimately making them more effective veterinarians. Join them on this episode of the Cone of Shame podcast as they share laughs and insights in a conversation filled with humor and heart.

LINKS: Matt Asciutto Website: www.MattAsciutto.com Podcast: www.thegreatestprofession.com

ABOUT OUR GUEST Matt Asciutto spent many years performing improv comedy, designing polymers, and teaching MCAT for Kaplan before pursuing an incredibly sensible career in veterinary medicine. A 2017 graduate of the College of Veterinary Medicine at The University of Tennessee, Dr. Asciutto has been working as a full-time emergency relief veterinarian since 2018, working for over 35 hospitals and traveling across 6 states to get there. When he isn't working, Matt can be found making good use of his National Parks Annual Pass, incessantly bothering his fiancé with opinions about everything, and collecting an unreasonable number of guitars and surfboards. These days he spends far too much time attempting to start a de novo practice in Fort Collins, CO, editing his upcoming book, or endlessly droning on about his podcast: The Greatest Profession.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1803026496Thu, 25 Apr 2024 05:00:00 -040034:47falsefull266 - Lessons Learned Around Caregiver Burden266 - Lessons Learned Around Caregiver BurdenDr. Ashley Bourgeois joins us for a candid discussion about caregiver fatigue and its wide-ranging effects on individuals. Dr. Andy Roark and Dr. Bourgeois share how the lessons they've learned have impacted their careers.

LINKS Dr. Ashley Bourgeois: https://thedermvet.com/about Dr. Ashley Bourgeois on Instagram: https://www.instagram.com/thedermvet/ Dr. Ashley Bourgeois on LinkedIn: https://www.linkedin.com/in/ashley-bourgeois-dvm-dip-acvd-9169208/

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Ashley Bourgeois joins us for a candid discussion about caregiver fatigue and its wide-ranging effects on individuals. Dr. Andy Roark and Dr. Bourgeois share how the lessons they've learned have impacted their careers.

LINKS Dr. Ashley Bourgeois: https://thedermvet.com/about Dr. Ashley Bourgeois on Instagram: https://www.instagram.com/thedermvet/ Dr. Ashley Bourgeois on LinkedIn: https://www.linkedin.com/in/ashley-bourgeois-dvm-dip-acvd-9169208/

ABOUT OUR GUEST Dr. Ashley Bourgeois is a board-certified veterinary dermatologist passionate about providing practical knowledge to general practitioners to help itchy pets! She completed her bachelor’s degree at Iowa State University and graduated from the University of Missouri’s College of Veterinary Medicine in 2010. She then completed a one-year small animal internship at Purdue University. Upon finishing her internship, she accepted a residency position with the Animal Dermatology Clinic’s Tustin, California location in 2011. She became a Diplomate of the American College of Veterinary Dermatology in 2014. Dr. Bourgeois moved to Portland, Oregon in 2016 to help expand the company. She is an owner within the company and on the board of directors. She has a strong interest in autoimmune skin diseases, allergies, cytology, and otology. In her leisure, Dr. Bourgeois enjoys outdoor activities, traveling, and watching sports. She and her husband stay busy with their daughter, son, and rescue Lab/Boxer/Pit mix. Dr. Bourgeois is passionate about educating veterinarians in dermatology and work/life integration through her podcast, lecturing, and social media presence (The Derm Vet).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1793868049Thu, 18 Apr 2024 05:00:00 -040040:09falsefull265 - Feline Stress And Inappropriate Defecation (HDYTT)265 - Feline Stress And Inappropriate Defecation (HDYTT)Board certified behaviorist, Dr. Leanne Lilly, joins Dr. Andy Roark to discuss the link between stress and the GI tract. Together they talk through treating the behavior case of Calix, a calico feline that will not stop defecating outside the litter box. This episode is brought you ad free by Hill's Pet Nutrition. LINKS Hill's Veterinary Academy: https://na.hillsvna.com/en_US/ Hill's Prescription Diet GI Biome Feline: https://www.hillspet.com/cat-food/pd-gastrointestinal-biome-feline-dry?cq_src=google_ads&cq_cmp=12261618915&cq_con=112560660650&cq_term=hills%20gastrointestinal%20biome%20cat%20food&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&gad_source=1&gclid=CjwKCAiAloavBhBOEiwAbtAJO4TWaZ1xA4C5UP3CsqjqQHBL83bRYKlyAemu_QdHIECeeuC-GdSKPhoC6M8QAvD_BwE&gclsrc=aw.ds Leanne Lilly LinkedIn: https://www.linkedin.com/in/mleannelilly TVP Article: https://todaysveterinarypractice.com/nutrition/feline-stress-nutrition/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Dr. Lilly is an Assistant Professor and the service head for the Behavioral Medicine Service at The Ohio State University’s Veterinary Medical Center. She received her DVM from the University of Wisconsin-Madison in 2011 and spent 4 years in the trenches of general practice. She completed a specialty internship in Behavior Medicine at the University of Pennsylvania. She followed that with a Behavioral Medicine Residency at The Ohio State University, where she then joined the faculty, teaching residents and veterinary students. She serves on the Ohio Veterinary Medical Association’s Behavior Education Committee, the ACVB’s exam committee, Low Stress reviewer for VIN through Cattle Dog Publishing. She has appeared in a webisode of Animal Planet’s Life at Vet U, over 75 print, and live interviews. She is Fear Free Elite and Shelter, Low Stress Handling Silver, and Feline Friendly Certified. When not working she enjoys kitten cuddles and landscaping.

]]>Board certified behaviorist, Dr. Leanne Lilly, joins Dr. Andy Roark to discuss the link between stress and the GI tract. Together they talk through treating the behavior case of Calix, a calico feline that will not stop defecating outside the litter box. This episode is brought you ad free by Hill's Pet Nutrition. LINKS Hill's Veterinary Academy: https://na.hillsvna.com/en_US/ Hill's Prescription Diet GI Biome Feline: https://www.hillspet.com/cat-food/pd-gastrointestinal-biome-feline-dry?cq_src=google_ads&cq_cmp=12261618915&cq_con=112560660650&cq_term=hills%20gastrointestinal%20biome%20cat%20food&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&gad_source=1&gclid=CjwKCAiAloavBhBOEiwAbtAJO4TWaZ1xA4C5UP3CsqjqQHBL83bRYKlyAemu_QdHIECeeuC-GdSKPhoC6M8QAvD_BwE&gclsrc=aw.ds Leanne Lilly LinkedIn: https://www.linkedin.com/in/mleannelilly TVP Article: https://todaysveterinarypractice.com/nutrition/feline-stress-nutrition/ Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ ABOUT OUR GUEST Dr. Lilly is an Assistant Professor and the service head for the Behavioral Medicine Service at The Ohio State University’s Veterinary Medical Center. She received her DVM from the University of Wisconsin-Madison in 2011 and spent 4 years in the trenches of general practice. She completed a specialty internship in Behavior Medicine at the University of Pennsylvania. She followed that with a Behavioral Medicine Residency at The Ohio State University, where she then joined the faculty, teaching residents and veterinary students. She serves on the Ohio Veterinary Medical Association’s Behavior Education Committee, the ACVB’s exam committee, Low Stress reviewer for VIN through Cattle Dog Publishing. She has appeared in a webisode of Animal Planet’s Life at Vet U, over 75 print, and live interviews. She is Fear Free Elite and Shelter, Low Stress Handling Silver, and Feline Friendly Certified. When not working she enjoys kitten cuddles and landscaping.

]]>tag:soundcloud,2010:tracks/1793864230Mon, 15 Apr 2024 05:00:00 -040019:55falsefull264 - Our Lives Outside Vet Medicine264 - Our Lives Outside Vet MedicineKelsey Carpenter reflects on her journey outside of veterinary medicine and how it changed her perspective on success. Together, Kelsey Carpenter and Dr. Andy Roark discuss the many opportunities for growth that exist outside of our careers and how they both found joy in climbing their second mountains.

LINKS Kelsey Beth Carpenter on Instagram: https://www.instagram.com/kelseybethcarpenter

ABOUT OUR GUEST Kelsey Beth Carpenter is a Registered Veterinary Technician, social media manager, singer/songwriter, speaker/performer, and content creator. Kelsey has enjoyed working in emergency hospitals across California for over a decade. At her most recent clinic, she fell in love with the open hospital concept, and is passionate about teaching others how to implement this structure in their own practices. Kelsey also works as the Social Media Manager for DrAndyRoark.com, a Content Specialist for the Uncharted Veterinary Conferences and Community, and the manager of her own growing brand, Vet Tech Kelsey. With a background in the arts, Kelsey is passionate about the power of creativity, the importance of humor, and the magic that happens when art and science overlap. In her free time (what’s that?), she can be found hiking, writing goofy songs about Veterinary Medicine, and dressing up her Chihuahua even though she swore she would never be “that person”.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Kelsey Carpenter reflects on her journey outside of veterinary medicine and how it changed her perspective on success. Together, Kelsey Carpenter and Dr. Andy Roark discuss the many opportunities for growth that exist outside of our careers and how they both found joy in climbing their second mountains.

LINKS Kelsey Beth Carpenter on Instagram: https://www.instagram.com/kelseybethcarpenter

ABOUT OUR GUEST Kelsey Beth Carpenter is a Registered Veterinary Technician, social media manager, singer/songwriter, speaker/performer, and content creator. Kelsey has enjoyed working in emergency hospitals across California for over a decade. At her most recent clinic, she fell in love with the open hospital concept, and is passionate about teaching others how to implement this structure in their own practices. Kelsey also works as the Social Media Manager for DrAndyRoark.com, a Content Specialist for the Uncharted Veterinary Conferences and Community, and the manager of her own growing brand, Vet Tech Kelsey. With a background in the arts, Kelsey is passionate about the power of creativity, the importance of humor, and the magic that happens when art and science overlap. In her free time (what’s that?), she can be found hiking, writing goofy songs about Veterinary Medicine, and dressing up her Chihuahua even though she swore she would never be “that person”.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1793853859Thu, 11 Apr 2024 05:00:00 -040031:14falsefull263 - On A Mission To Get Birds Better Care263 - On A Mission To Get Birds Better CareDr. Nick Kirk teams up with Dr. Andy Roark on this week's episode of the Cone of Shame Podcast to discuss how he turned his passion into a unique business. Together, they dive into Dr. Nick Kirk's journey to board certification, his business partnership with a technician, and his mission to share knowledge in avian veterinary medicine.

LINKS: Migratory Avian Services: https://migratoryavianservices.com/ Association of Avian Veterinarians: https://www.aav.org/ American Board of Veterinary Practitioners: https://abvp.com

ABOUT OUR GUEST Dr. Nick Kirk grew up in the Middle Tennessee area, and is a Nashville native. He received his B.S. in Biology with Minors in Chemistry and Music at Belmont University in 2012. After undergrad, he went to the University of Tennessee College of Veterinary Medicine where he graduated with his Doctorate in Veterinary Medicine in 2016. He then went straight into emergency medicine for two years until receiving advice to move to Utah for further avian and exotic training. He then started an ABVP-Avian Residency program at his clinic under the mentorship of Dr. Scott Echols. During this time in Utah he worked in private practice, with three separate facilities (including an all avian AZA facility) as their primary care veterinarian, participated in research, gave national and international presentations, and also picked up relief at a local emergency clinic. After finishing his residency, Dr. Kirk returned to Nashville and passed his boards for specialization. At this time, he continued traveling back and forth to Utah for work and also founded Migratory Avian Services.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Nick Kirk teams up with Dr. Andy Roark on this week's episode of the Cone of Shame Podcast to discuss how he turned his passion into a unique business. Together, they dive into Dr. Nick Kirk's journey to board certification, his business partnership with a technician, and his mission to share knowledge in avian veterinary medicine.

LINKS: Migratory Avian Services: https://migratoryavianservices.com/ Association of Avian Veterinarians: https://www.aav.org/ American Board of Veterinary Practitioners: https://abvp.com

ABOUT OUR GUEST Dr. Nick Kirk grew up in the Middle Tennessee area, and is a Nashville native. He received his B.S. in Biology with Minors in Chemistry and Music at Belmont University in 2012. After undergrad, he went to the University of Tennessee College of Veterinary Medicine where he graduated with his Doctorate in Veterinary Medicine in 2016. He then went straight into emergency medicine for two years until receiving advice to move to Utah for further avian and exotic training. He then started an ABVP-Avian Residency program at his clinic under the mentorship of Dr. Scott Echols. During this time in Utah he worked in private practice, with three separate facilities (including an all avian AZA facility) as their primary care veterinarian, participated in research, gave national and international presentations, and also picked up relief at a local emergency clinic. After finishing his residency, Dr. Kirk returned to Nashville and passed his boards for specialization. At this time, he continued traveling back and forth to Utah for work and also founded Migratory Avian Services.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1781137848Thu, 04 Apr 2024 04:59:00 -040022:18falsefull262 -Season 3 Trailer - El Cono262 -Season 3 Trailer - El ConoEsta semana en El Cono de Pena, el Dr. Andy Roark y María Pirita exploran la posibilidad de tener este programa en un nuevo idioma. ¿Será que seis semanas de Duolingo en español serán suficientes para Andy? ¿El español conversacional que María aprendió en su infancia podrá sostener todo lo médico del programa? ¡Hay que averiguarlo juntos! ¡Feliz Día de los Inocentes!

LINKS: Uncharted Veterinary Conference 2024: https://unchartedvet.com/uvc-april-2024/ Leadership Essentials Certificate: https://www.vetfolio.com/learning-paths/uncharted-leadership-essentials-certificate Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Esta semana en El Cono de Pena, el Dr. Andy Roark y María Pirita exploran la posibilidad de tener este programa en un nuevo idioma. ¿Será que seis semanas de Duolingo en español serán suficientes para Andy? ¿El español conversacional que María aprendió en su infancia podrá sostener todo lo médico del programa? ¡Hay que averiguarlo juntos! ¡Feliz Día de los Inocentes!

LINKS: Uncharted Veterinary Conference 2024: https://unchartedvet.com/uvc-april-2024/ Leadership Essentials Certificate: https://www.vetfolio.com/learning-paths/uncharted-leadership-essentials-certificate Charming the Angry Client Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1786993756Mon, 01 Apr 2024 05:00:00 -040004:31falsefull261 - Medical Conditions Masquerading As Behavior Problems261 - Medical Conditions Masquerading As Behavior ProblemsDr. Christopher Pachel joins Dr. Andy Roark on the Cone of Shame podcast to discuss the intriguing case of Caliente, a seven-year-old calico cat exhibiting inappropriate urination. Despite the pet owners attributing the behavior to behavioral issues, the duo explores the underlying medical complexities. Tune in as they expertly navigate this conversation by validating the pet owners while shedding light on potential medical conditions driving Caliente's actions.

LINKS: Dr. Christopher Pachel: www.DrPachel.com

ABOUT OUR GUEST Dr. Chris Pachel is a board-certified veterinary behaviorist and is the owner and lead clinician at the Animal Behavior Clinic in Portland, Oregon. Dr. Pachel lectures extensively worldwide, teaches courses at multiple veterinary schools in the United States, and has authored numerous articles and book chapters for veterinarians and pet owners. He is a sought-after expert witness for legal cases and serves on the Editorial Advisory Board for dvm360. He is also a Vice-president of Veterinary Behavior for Instinct Dog Behavior and Training, as well as co-owner of Instinct Portland, which opened in the fall of 2020.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Christopher Pachel joins Dr. Andy Roark on the Cone of Shame podcast to discuss the intriguing case of Caliente, a seven-year-old calico cat exhibiting inappropriate urination. Despite the pet owners attributing the behavior to behavioral issues, the duo explores the underlying medical complexities. Tune in as they expertly navigate this conversation by validating the pet owners while shedding light on potential medical conditions driving Caliente's actions.

LINKS: Dr. Christopher Pachel: www.DrPachel.com

ABOUT OUR GUEST Dr. Chris Pachel is a board-certified veterinary behaviorist and is the owner and lead clinician at the Animal Behavior Clinic in Portland, Oregon. Dr. Pachel lectures extensively worldwide, teaches courses at multiple veterinary schools in the United States, and has authored numerous articles and book chapters for veterinarians and pet owners. He is a sought-after expert witness for legal cases and serves on the Editorial Advisory Board for dvm360. He is also a Vice-president of Veterinary Behavior for Instinct Dog Behavior and Training, as well as co-owner of Instinct Portland, which opened in the fall of 2020.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1778005518Thu, 28 Mar 2024 05:00:00 -040031:44falsefull260 - Penn Vet Transitions To Fully Integrated Curriculum260 - Penn Vet Transitions To Fully Integrated CurriculumDr. Amy Durham, Professor and Assistant Dean at the University of Pennsylvania, joins Dr. Andy Roark on the Cone of Shame podcast to discuss PennVet's new active learning and learner centered curriculum. Together they dive into the driving factors behind this decision and what it's meant to students, faculty and the veterinary industry.

LINKS PennVet Article on Curriculum: https://www.vet.upenn.edu/about/news-room/bellwether/bellwether-magazine/bellwether-spring-2023/educating-a-21st-century-veterinarian AAHA Article on Curriculum: Penn Vet transitions from discipline-based to fully integrated curriculum (aaha.org) Today's Veterinary Business Article: https://todaysveterinarybusiness.com/penn-vet-curriculum-121823/?oly_enc_id=5467B7086134E1Y Competency-Based Veterinary Education: https://www.aavmc.org/programs/cbve

ABOUT OUR GUEST Dr. Amy Durham is a Professor of Anatomic Pathology and Assistant Dean for Education at the University of Pennsylvania School of Veterinary Medicine. She went to Penn for vet school (class of 2005), did a residency in anatomic pathology at Penn, and then have stayed as a faculty member in the Department of Pathobiology. She became the assistant Dean for Education a couple of years ago, and is currently completing an MSEd in medical education.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Amy Durham, Professor and Assistant Dean at the University of Pennsylvania, joins Dr. Andy Roark on the Cone of Shame podcast to discuss PennVet's new active learning and learner centered curriculum. Together they dive into the driving factors behind this decision and what it's meant to students, faculty and the veterinary industry.

LINKS PennVet Article on Curriculum: https://www.vet.upenn.edu/about/news-room/bellwether/bellwether-magazine/bellwether-spring-2023/educating-a-21st-century-veterinarian AAHA Article on Curriculum: Penn Vet transitions from discipline-based to fully integrated curriculum (aaha.org) Today's Veterinary Business Article: https://todaysveterinarybusiness.com/penn-vet-curriculum-121823/?oly_enc_id=5467B7086134E1Y Competency-Based Veterinary Education: https://www.aavmc.org/programs/cbve

ABOUT OUR GUEST Dr. Amy Durham is a Professor of Anatomic Pathology and Assistant Dean for Education at the University of Pennsylvania School of Veterinary Medicine. She went to Penn for vet school (class of 2005), did a residency in anatomic pathology at Penn, and then have stayed as a faculty member in the Department of Pathobiology. She became the assistant Dean for Education a couple of years ago, and is currently completing an MSEd in medical education.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1773499161Thu, 21 Mar 2024 05:00:00 -040027:11falsefull259 - When Practice Buyers Walk Away259 - When Practice Buyers Walk AwayThis week on the Cone of Shame Podcast, Dr. Andy Roark talks with Peter H. Tanella about his recent article titled How to Avoid a Messy Separation. Together they walk through the key items that buyers and sellers should look out for when entering contracts and how they can protect themselves.

Links: TVB Article: https://todaysveterinarybusiness.com/consolidators-legal-lingo-1223

ABOUT OUR GUEST Peter is the Chair of the firm’s National Veterinary Practice Group. Peter is also a member of the firm’s Executive Committee wherein he strives to embody the firm’s core values while working closely with firm leadership to help drive the firm’s positioning and strategic plan. Peter is an experienced business lawyer and trusted advisor who has developed a national practice representing his clients in all facets of their business life cycle including corporate formations and start-ups, acquisitions, sales and mergers, associate buy-ins, non-veterinary ownership structures, real estate transactions, partnership agreements, employment agreements, joint ventures and succession planning. Peter regularly serves as outside general counsel providing counseling to his clients to efficiently find creative solutions to manage their practices, while acting as a key resource for facilitating transactions.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone of Shame Podcast, Dr. Andy Roark talks with Peter H. Tanella about his recent article titled How to Avoid a Messy Separation. Together they walk through the key items that buyers and sellers should look out for when entering contracts and how they can protect themselves.

Links: TVB Article: https://todaysveterinarybusiness.com/consolidators-legal-lingo-1223

ABOUT OUR GUEST Peter is the Chair of the firm’s National Veterinary Practice Group. Peter is also a member of the firm’s Executive Committee wherein he strives to embody the firm’s core values while working closely with firm leadership to help drive the firm’s positioning and strategic plan. Peter is an experienced business lawyer and trusted advisor who has developed a national practice representing his clients in all facets of their business life cycle including corporate formations and start-ups, acquisitions, sales and mergers, associate buy-ins, non-veterinary ownership structures, real estate transactions, partnership agreements, employment agreements, joint ventures and succession planning. Peter regularly serves as outside general counsel providing counseling to his clients to efficiently find creative solutions to manage their practices, while acting as a key resource for facilitating transactions.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1773390261Thu, 14 Mar 2024 05:00:00 -040025:14falsefull258 - Sharing Your Crystal Ball258 - Sharing Your Crystal BallFor this week's episode of the Cone of Shame Veterinary Podcast, we're bringing you a cross over! Dr. Cassi Fleming from Vetfolio Voice interviews Dr. Andy Roark about a recent article, Sharing Your Crystal Ball. Together they discuss how veterinary leaders can share their vision of the future to foster development and growth.

LINKS: TVP Article: https://todaysveterinarybusiness.com/crystal-ball-discharge-notes-0224/ Vetfolio Voice Podcast: https://www.vetfolio.com/pages/podcast-landing-page?utm_source=hero&utm_medium=card_podcasts&utm_campaign=vf_hp

ABOUT OUR GUEST Dr. Cassi Fleming is a triple Gator, earning her Bachelor’s and Master’s degrees in Animal Science, as well as her DVM degree from the University of Florida. While in vet school, Dr. Fleming earned certificates in Veterinary Business and Food Animal Medicine. Despite originally planning to enter dairy practice after vet school, Dr. Fleming unexpectedly found her calling in small animal general practice. While she still loves all things cows, she greatly values the close relationships she has formed with her clients and their beloved pets. Dr. Fleming worked as an associate veterinarian for the first six years of her career before making the transition to business owner and taking on her role as “Dr. Cassi,” Staff Veterinarian at NAVC’s VetFolio. In addition to her work in the continuing education field through VetFolio, Dr. Fleming is the owner of Springs Veterinary Services, a small mobile general practice, and a part-time associate at Newberry Animal Hospital in Newberry, Florida, where she focuses primarily on dentistry in addition to general practice. Aside from her love of dentistry, Dr. Fleming is passionate about arthritis management and fostering and protecting the human-animal bond.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>For this week's episode of the Cone of Shame Veterinary Podcast, we're bringing you a cross over! Dr. Cassi Fleming from Vetfolio Voice interviews Dr. Andy Roark about a recent article, Sharing Your Crystal Ball. Together they discuss how veterinary leaders can share their vision of the future to foster development and growth.

LINKS: TVP Article: https://todaysveterinarybusiness.com/crystal-ball-discharge-notes-0224/ Vetfolio Voice Podcast: https://www.vetfolio.com/pages/podcast-landing-page?utm_source=hero&utm_medium=card_podcasts&utm_campaign=vf_hp

ABOUT OUR GUEST Dr. Cassi Fleming is a triple Gator, earning her Bachelor’s and Master’s degrees in Animal Science, as well as her DVM degree from the University of Florida. While in vet school, Dr. Fleming earned certificates in Veterinary Business and Food Animal Medicine. Despite originally planning to enter dairy practice after vet school, Dr. Fleming unexpectedly found her calling in small animal general practice. While she still loves all things cows, she greatly values the close relationships she has formed with her clients and their beloved pets. Dr. Fleming worked as an associate veterinarian for the first six years of her career before making the transition to business owner and taking on her role as “Dr. Cassi,” Staff Veterinarian at NAVC’s VetFolio. In addition to her work in the continuing education field through VetFolio, Dr. Fleming is the owner of Springs Veterinary Services, a small mobile general practice, and a part-time associate at Newberry Animal Hospital in Newberry, Florida, where she focuses primarily on dentistry in addition to general practice. Aside from her love of dentistry, Dr. Fleming is passionate about arthritis management and fostering and protecting the human-animal bond.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1762489968Thu, 07 Mar 2024 05:00:00 -040001:00:58falsefull257 - Is Purpose - Driven Leadership A Double Edged Sword257 - Is Purpose - Driven Leadership A Double Edged SwordJosh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to talk about positive psychology and purpose driven leadership. Together they look at both sides of purpose, how it can be motivating to a team and how it can also be weaponized. They also touch on how purpose should not be prescribed and why it shouldn't be set in stone forever.

LINKS Josh Vaisman on LinkedIn: https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877 Flourish Veterinary Consulting: https://www.flourish.vet/ Lead to Thrive Book: https://www.barnesandnoble.com/w/lead-to-thrive-josh-vaisman-mappcp-pgd/1143946758

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Josh Vaisman joins Dr. Andy Roark on the Cone of Shame Veterinary Podcast to talk about positive psychology and purpose driven leadership. Together they look at both sides of purpose, how it can be motivating to a team and how it can also be weaponized. They also touch on how purpose should not be prescribed and why it shouldn't be set in stone forever.

LINKS Josh Vaisman on LinkedIn: https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877 Flourish Veterinary Consulting: https://www.flourish.vet/ Lead to Thrive Book: https://www.barnesandnoble.com/w/lead-to-thrive-josh-vaisman-mappcp-pgd/1143946758

ABOUT OUR GUEST Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1757993877Thu, 29 Feb 2024 05:00:00 -040043:09falsefull256 - How To Reinvent Yourself256 - How To Reinvent YourselfMentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1754406027Thu, 22 Feb 2024 05:00:22 -040041:52falsefull255 - Lar Par, GOLPP And Our Missed Opportunities255 - Lar Par, GOLPP And Our Missed OpportunitiesOn this week's episode, Dr. Andy Roark is joined by Dr. Mary Gardner to discuss one of her personal passion projects, raising awareness about geriatric onset laryngeal paralysis and polyneuropathy (GOLPP) in senior dogs. Dr. Mary Gardner shares her experience with the disease and how that's led to her commitment to educating both pet owners and veterinary professionals on various treatment options.

LINKS: All About GOLPP Website / https://www.allaboutgolpp.com/ Dr. Mary Gardner on Instagram / https://www.instagram.com/drmarygardner

ABOUT OUR GUEST There is nothing better to Dr. Mary Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>On this week's episode, Dr. Andy Roark is joined by Dr. Mary Gardner to discuss one of her personal passion projects, raising awareness about geriatric onset laryngeal paralysis and polyneuropathy (GOLPP) in senior dogs. Dr. Mary Gardner shares her experience with the disease and how that's led to her commitment to educating both pet owners and veterinary professionals on various treatment options.

LINKS: All About GOLPP Website / https://www.allaboutgolpp.com/ Dr. Mary Gardner on Instagram / https://www.instagram.com/drmarygardner

ABOUT OUR GUEST There is nothing better to Dr. Mary Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 350 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1746258516Thu, 15 Feb 2024 05:00:00 -040031:53falsefull254 - Dental Dialogues: A Guide to Oral Care Conversations254 - Dental Dialogues: A Guide to Oral Care ConversationsDr. Katie Kling joins Dr. Andy Roark on the Cone of Shame Podcast to discuss the importance of working with pet owners on dental disease prevention without risking their human animal bond in the process. Together they go over what to do when pet owners bring in their favorite dental products and how we as veterinary professionals can guide them to the right resources. This episode is brought to you by Hill's Pet Nutrition! LINKS: https://vohc.org/ https://www.veterinarydentalforum.org/ The Hill's Veterinary Academy is a one site solution for educating the entire veterinary team. On the HVA, you can find FREE RACE CE from leading specialists and experts, patient-centric education beyond nutrition and flexible, on-demand content that fits your schedule.

LINKS Hill's Veterinary Academy: https://na.hillsvna.com/ For more information on Hill's Prescription Diet t/d: https://www.hillspet.com/dog-food/pd-td-canine-dry?cq_src=google_ads&cq_cmp=12261618933&cq_con=112560662610&cq_term=hills%20t%20d&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&gad_source=1&gclid=Cj0KCQiAhc-sBhCEARIsAOVwHuTKmxq_KgsHKYAg1fcTDouLT7WZcFHbjYgrODPqvxZn7xMiB7zDP08aAgrkEALw_wcB&gclsrc=aw.ds Continuing education on gaining dental home care compliance: https://na.hillsvna.com/en_US/videos-on-demand/gaining-dental-home-care-compliance-what-works/ Veterinary Oral Health Council Seal of Acceptance products: https://vohc.org/accepted-products/

ABOUT OUR GUEST: Dr. Katie Kling graduated from Ross University School of Veterinary Medicine in 2008 and spent the first 7 years of her career in general practice in Cincinnati, Ohio and College Station, Texas prior to completing her dental residency at the University of Illinois in 2019. She stayed on at the University as an Assistant Professor until 2021 at which time she joined the Veterinary Dental Center in Aurora, IL where she now practices as a part of a dedicated dentistry team. She is happy to serve on the AVDC Diversity, Equity, and Inclusion Committee and the AVDC Exam Committee.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Katie Kling joins Dr. Andy Roark on the Cone of Shame Podcast to discuss the importance of working with pet owners on dental disease prevention without risking their human animal bond in the process. Together they go over what to do when pet owners bring in their favorite dental products and how we as veterinary professionals can guide them to the right resources. This episode is brought to you by Hill's Pet Nutrition! LINKS: https://vohc.org/ https://www.veterinarydentalforum.org/ The Hill's Veterinary Academy is a one site solution for educating the entire veterinary team. On the HVA, you can find FREE RACE CE from leading specialists and experts, patient-centric education beyond nutrition and flexible, on-demand content that fits your schedule.

LINKS Hill's Veterinary Academy: https://na.hillsvna.com/ For more information on Hill's Prescription Diet t/d: https://www.hillspet.com/dog-food/pd-td-canine-dry?cq_src=google_ads&cq_cmp=12261618933&cq_con=112560662610&cq_term=hills%20t%20d&cq_med=&cq_plac=&cq_net=g&cq_plt=gp&gad_source=1&gclid=Cj0KCQiAhc-sBhCEARIsAOVwHuTKmxq_KgsHKYAg1fcTDouLT7WZcFHbjYgrODPqvxZn7xMiB7zDP08aAgrkEALw_wcB&gclsrc=aw.ds Continuing education on gaining dental home care compliance: https://na.hillsvna.com/en_US/videos-on-demand/gaining-dental-home-care-compliance-what-works/ Veterinary Oral Health Council Seal of Acceptance products: https://vohc.org/accepted-products/

ABOUT OUR GUEST: Dr. Katie Kling graduated from Ross University School of Veterinary Medicine in 2008 and spent the first 7 years of her career in general practice in Cincinnati, Ohio and College Station, Texas prior to completing her dental residency at the University of Illinois in 2019. She stayed on at the University as an Assistant Professor until 2021 at which time she joined the Veterinary Dental Center in Aurora, IL where she now practices as a part of a dedicated dentistry team. She is happy to serve on the AVDC Diversity, Equity, and Inclusion Committee and the AVDC Exam Committee.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1740362724Mon, 12 Feb 2024 05:00:00 -040027:29falsefull253 - Using Fluorescent Light Energy For Dermatologic Therapy253 - Using Fluorescent Light Energy For Dermatologic TherapyMentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1740702642Thu, 08 Feb 2024 05:00:21 -040024:12falsefull252 - The Battle For Privacy In Mental Health Or Substance Use Disorders252 - The Battle For Privacy In Mental Health Or Substance Use DisordersDr. Beth Venit joins Dr. Andy Roark to discuss some of the laws and regulations surrounding licensed professionals facing mental health and substance use disorders. They explore how these regulations can often become barriers to seeking the necessary help. Dr. Beth Venit dives into the intricacies of the recently enacted model regulation known as Safe Haven. This innovative program is specifically crafted to assist licensees in seeking support while maintaining their ability to continue working.

LINKS Federation of State Physician Health Programs, Inc. (FSPHP): https://www.fsphp.org/ Model Regulations - Safe Haven Program (Download): https://www.aavsb.org/Download?url=scl/fi/la9qq8ib249c5cy25ip1o/Model-Regulation-for-a-Safe-Haven-Program.pdf?rlkey=xamzcxlzgf7msc9obkaafng75 LinkedIn: Beth Venit VMD, MPH, DACVPM: https://www.linkedin.com/in/beth-venit-vmd-mph-dacvpm-7a840ab/overlay/about-this-profile

ABOUT OUR GUEST Dr. Beth Venit VMD is a graduate from the University of Pennsylvania's School of Veterinary Medicine, Class of 2007. Throughout the area of Washington, DC, she practiced small animal medicine, both ER and GP, as both a full-time associate and a relief veterinarian for the next 12 years. In that time, she earned her Masters of Public Health from the University of Iowa and became a Diplomate in the American College of Veterinary Preventive Medicine. She then worked at the US Department of State, first as a fellow with the American Association for the Advancement of Science, and then as a full-time project manager focused on training foreign partners on biorisk management and the prevention of bioterrorism. In 2022, she joined the American Association for Veterinary State Boards as their first Chief Veterinary Officer. In her free time, she enjoys hiking in various parts of the world with her husband (past trips include hiking the Grand Canyon Rim to Rim, the Inca Trail to Machu Picchu, several 14ers in Colorado, and a successful summit of Kilimanjaro), and being lazy on the couch with her pittie mix, Eleanor Woofsevelt and maine coon/tiger mix, The Chairman Meow.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Beth Venit joins Dr. Andy Roark to discuss some of the laws and regulations surrounding licensed professionals facing mental health and substance use disorders. They explore how these regulations can often become barriers to seeking the necessary help. Dr. Beth Venit dives into the intricacies of the recently enacted model regulation known as Safe Haven. This innovative program is specifically crafted to assist licensees in seeking support while maintaining their ability to continue working.

LINKS Federation of State Physician Health Programs, Inc. (FSPHP): https://www.fsphp.org/ Model Regulations - Safe Haven Program (Download): https://www.aavsb.org/Download?url=scl/fi/la9qq8ib249c5cy25ip1o/Model-Regulation-for-a-Safe-Haven-Program.pdf?rlkey=xamzcxlzgf7msc9obkaafng75 LinkedIn: Beth Venit VMD, MPH, DACVPM: https://www.linkedin.com/in/beth-venit-vmd-mph-dacvpm-7a840ab/overlay/about-this-profile

ABOUT OUR GUEST Dr. Beth Venit VMD is a graduate from the University of Pennsylvania's School of Veterinary Medicine, Class of 2007. Throughout the area of Washington, DC, she practiced small animal medicine, both ER and GP, as both a full-time associate and a relief veterinarian for the next 12 years. In that time, she earned her Masters of Public Health from the University of Iowa and became a Diplomate in the American College of Veterinary Preventive Medicine. She then worked at the US Department of State, first as a fellow with the American Association for the Advancement of Science, and then as a full-time project manager focused on training foreign partners on biorisk management and the prevention of bioterrorism. In 2022, she joined the American Association for Veterinary State Boards as their first Chief Veterinary Officer. In her free time, she enjoys hiking in various parts of the world with her husband (past trips include hiking the Grand Canyon Rim to Rim, the Inca Trail to Machu Picchu, several 14ers in Colorado, and a successful summit of Kilimanjaro), and being lazy on the couch with her pittie mix, Eleanor Woofsevelt and maine coon/tiger mix, The Chairman Meow.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1733148966Thu, 01 Feb 2024 05:00:00 -040028:03falsefullCOS - 251 - A Pentobarbital Problem - Post - Euthanasia Risks Are RealCOS - 251 - A Pentobarbital Problem - Post - Euthanasia Risks Are RealIn this episode of the Cone of Shame Veterinary Podcast, host Dr. Andy Roark discusses the post-euthanasia risks associated with pentobarbital injection. Dr. Warren Hess, the first author on a notable paper in JAVMA on the subject offers valuable insight as their conversation dives into the environmental and legal implications veterinarians may face after performing euthanasia using pentobarbital. Dr. Hess emphasizes the importance of understanding the drug's impact beyond the act of euthanasia, addressing issues such as liability, rendering, and potential impacts on food and feed. The conversation explores the need for better education among veterinarians and clients, and the importance of documentation to protect practitioners. Dr. Hess also mentions ongoing efforts by the AVMA to provide resources and education on this critical topic for veterinary professionals.

LINKS Article Referenced: https://avmajournals.avma.org/view/journals/javma/261/11/javma.23.03.0161.xml AVMA Axon: https://axon.avma.org

ABOUT OUR GUEST Dr. Hess is an associate director in the American Veterinary Medical Association’s (AVMA) Division of Animal and Public Health and as AVMA’s Disaster Coordinator. He provides technical and scientific expertise to the Committee on Environmental Issues (CEI) , the Aquatic Veterinary Medicine Committee (AqVMC), the Council on Veterinary Service (CoVS), and the Committee on Disaster and Emergency Issues (CDEI). Dr. Hess graduated from Colorado State University in 1989. He worked in small animal practice with an emphasis on birds and other exotic animals until 2004 when he began working for the Utah Department of Agriculture and Food (UDAF) where he served as a field veterinarian, assistant state veterinarian and 18 months as acting state veterinarian. He began working at the AVMA in 2016. Dr. Hess became involved early in his career with organized veterinary medicine and was elected president of the Utah Veterinary Medical Association (UVMA) in 2000. Dr. Hess has led several state and national organizations including serving as president of the National Alliance of Animal and Agricultural Emergency Programs (NASAAEP). Dr. Hess was voted Veterinarian of the Year in 2014 by the UVMA. He was the recipient of the NASAAEP Service Award in 2017 and the American Veterinary Medical Foundation (AVMF) Paws Up Award in 2018. He is married to his high school sweetheart (Lori), and together they have 5 children and 14 grandchildren. Dr. Hess has enjoyed the companionship of horses, dogs, various birds, and marine fish. He enjoys fishing, rowing/kayaking, and motorcycles and has completed a motorcycle trip from his home state of Utah to Alaska and back with his 87-year-old father in tow.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>In this episode of the Cone of Shame Veterinary Podcast, host Dr. Andy Roark discusses the post-euthanasia risks associated with pentobarbital injection. Dr. Warren Hess, the first author on a notable paper in JAVMA on the subject offers valuable insight as their conversation dives into the environmental and legal implications veterinarians may face after performing euthanasia using pentobarbital. Dr. Hess emphasizes the importance of understanding the drug's impact beyond the act of euthanasia, addressing issues such as liability, rendering, and potential impacts on food and feed. The conversation explores the need for better education among veterinarians and clients, and the importance of documentation to protect practitioners. Dr. Hess also mentions ongoing efforts by the AVMA to provide resources and education on this critical topic for veterinary professionals.

LINKS Article Referenced: https://avmajournals.avma.org/view/journals/javma/261/11/javma.23.03.0161.xml AVMA Axon: https://axon.avma.org

ABOUT OUR GUEST Dr. Hess is an associate director in the American Veterinary Medical Association’s (AVMA) Division of Animal and Public Health and as AVMA’s Disaster Coordinator. He provides technical and scientific expertise to the Committee on Environmental Issues (CEI) , the Aquatic Veterinary Medicine Committee (AqVMC), the Council on Veterinary Service (CoVS), and the Committee on Disaster and Emergency Issues (CDEI). Dr. Hess graduated from Colorado State University in 1989. He worked in small animal practice with an emphasis on birds and other exotic animals until 2004 when he began working for the Utah Department of Agriculture and Food (UDAF) where he served as a field veterinarian, assistant state veterinarian and 18 months as acting state veterinarian. He began working at the AVMA in 2016. Dr. Hess became involved early in his career with organized veterinary medicine and was elected president of the Utah Veterinary Medical Association (UVMA) in 2000. Dr. Hess has led several state and national organizations including serving as president of the National Alliance of Animal and Agricultural Emergency Programs (NASAAEP). Dr. Hess was voted Veterinarian of the Year in 2014 by the UVMA. He was the recipient of the NASAAEP Service Award in 2017 and the American Veterinary Medical Foundation (AVMF) Paws Up Award in 2018. He is married to his high school sweetheart (Lori), and together they have 5 children and 14 grandchildren. Dr. Hess has enjoyed the companionship of horses, dogs, various birds, and marine fish. He enjoys fishing, rowing/kayaking, and motorcycles and has completed a motorcycle trip from his home state of Utah to Alaska and back with his 87-year-old father in tow.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1725634626Thu, 25 Jan 2024 05:00:00 -040023:13falsefullCOS - 250 - When Veterinary Consolidation Slows DownCOS - 250 - When Veterinary Consolidation Slows DownDr. Andy Roark and guest Ryan Leech have an insightful discussion about corporate consolidation in the veterinary industry. They dive into the significant changes that have occurred since the end of 2023, and how this has shaped the business landscape. The conversation covers aspects like the impact of interest rates, the shift in executive teams in veterinary groups, and the emerging trends in the sector. They also highlight the importance of adaptability and originality in the face of these market changes. The episode is teeming with valuable insights for those interested in the business behind veterinary medicine.

LINKS: Article Referenced: https://todaysveterinarybusiness.com/veterinary-consolidation-112723/ Ryan Leech: https://www.linkedin.com/in/leechryan The Bird Bath Podcast: https://www.linkedin.com/showcase/the-bird-bath-podcast

ABOUT OUR GUEST: Ryan Leech is an experienced leader with a history of growing businesses through highly scalable sales models. With a background that spans multiple industries, Ryan led sales for startups that raised over $100MM in funding and ran his own sales consulting firm. In his role at Digitail, he is responsible for overseeing collaborations and integrations with industry leaders and innovators to drive digital transformation in veterinary medicine. In addition to his professional experience as Director of Business Development at Galaxy Vets and Hippo Manager Software, Ryan is also the host of "The Bird Bath" podcast.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Andy Roark and guest Ryan Leech have an insightful discussion about corporate consolidation in the veterinary industry. They dive into the significant changes that have occurred since the end of 2023, and how this has shaped the business landscape. The conversation covers aspects like the impact of interest rates, the shift in executive teams in veterinary groups, and the emerging trends in the sector. They also highlight the importance of adaptability and originality in the face of these market changes. The episode is teeming with valuable insights for those interested in the business behind veterinary medicine.

LINKS: Article Referenced: https://todaysveterinarybusiness.com/veterinary-consolidation-112723/ Ryan Leech: https://www.linkedin.com/in/leechryan The Bird Bath Podcast: https://www.linkedin.com/showcase/the-bird-bath-podcast

ABOUT OUR GUEST: Ryan Leech is an experienced leader with a history of growing businesses through highly scalable sales models. With a background that spans multiple industries, Ryan led sales for startups that raised over $100MM in funding and ran his own sales consulting firm. In his role at Digitail, he is responsible for overseeing collaborations and integrations with industry leaders and innovators to drive digital transformation in veterinary medicine. In addition to his professional experience as Director of Business Development at Galaxy Vets and Hippo Manager Software, Ryan is also the host of "The Bird Bath" podcast.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1715829588Thu, 18 Jan 2024 05:00:00 -040034:26falsefullCOS - 249 - Training The Team For Recommendations And Hard ConversationsCOS - 249 - Training The Team For Recommendations And Hard ConversationsDr. Andy Roark engages in a dynamic conversation with Certified Veterinary Practice Manager, and Licensed Veterinary Technician, Bash Halow. Together they delve into the art of navigating difficult conversations within veterinary practice and the significance of understanding clients' needs for effective communication. This episode is brought to you by the Purina Institute.

LINKS: Purina Institute CentreSquare: https://www.purinainstitute.com/centresquare Get the new Purina Institute Clinical Nutrition Handbook for free! https://www.purinainstitute.com/sign-up?utm_campaign=pin-acquisition2023&utm_medium=influencer&utm_source=cone_of_shame_podcast_sparkes&utm_content=cr-clinical_nutrition_handbook_sign_up_pt-na&utm_term= The Purina Institute: https://www.purinainstitute.com Bash Halow Consulting: https://www.bashhalow.com Better Solutions and Employee Engagement with Design Thinking: https://www.bashhalow.com/fight-pushback-with-new-management-approach/

ABOUT OUR GUEST: Bash Halow CVPM, LVT, is a graduate of the College of William and Mary, a certified veterinary practice manager and a licensed veterinary technician. As a veterinary business advisor and a veteran practice manager with more than 23 years of experience, Mr. Halow has helped dozens of veterinary hospitals understand how to build stronger teams and responsibly and ethically grow their businesses. He is a frequent contributor to DVM 360, Vetted and other publications like AAHA Trends and Today’s Veterinary Business. He is a member of the advisory board for the Fetch360 veterinary conferences. He has been an invited speaker at all the major U.S. veterinary conferences including AVMA, AAHA, VMX, Western, Midwest, CVC, IVECCS; state associations, and international conferences like APVC, OVMA, the Alberta Veterinary Medical Association and addressed the Veterinary Management Association at the House of Lords, London, in June 2018. He is a member of the American Animal Hospital Association, the PVMA, founder and member of the New Jersey Veterinary Hospital Management Association, founder of the Big Apple Veterinary Management Association in New York City, and proud member of the Veterinary Hospital Managers Association. Mr. Halow was the 2013 recipient of the Pennsylvania Veterinary Medical Association’s President’s Award for management education in the state of Pennsylvania. He resides in New York City.

]]>Dr. Andy Roark engages in a dynamic conversation with Certified Veterinary Practice Manager, and Licensed Veterinary Technician, Bash Halow. Together they delve into the art of navigating difficult conversations within veterinary practice and the significance of understanding clients' needs for effective communication. This episode is brought to you by the Purina Institute.

LINKS: Purina Institute CentreSquare: https://www.purinainstitute.com/centresquare Get the new Purina Institute Clinical Nutrition Handbook for free! https://www.purinainstitute.com/sign-up?utm_campaign=pin-acquisition2023&utm_medium=influencer&utm_source=cone_of_shame_podcast_sparkes&utm_content=cr-clinical_nutrition_handbook_sign_up_pt-na&utm_term= The Purina Institute: https://www.purinainstitute.com Bash Halow Consulting: https://www.bashhalow.com Better Solutions and Employee Engagement with Design Thinking: https://www.bashhalow.com/fight-pushback-with-new-management-approach/

ABOUT OUR GUEST: Bash Halow CVPM, LVT, is a graduate of the College of William and Mary, a certified veterinary practice manager and a licensed veterinary technician. As a veterinary business advisor and a veteran practice manager with more than 23 years of experience, Mr. Halow has helped dozens of veterinary hospitals understand how to build stronger teams and responsibly and ethically grow their businesses. He is a frequent contributor to DVM 360, Vetted and other publications like AAHA Trends and Today’s Veterinary Business. He is a member of the advisory board for the Fetch360 veterinary conferences. He has been an invited speaker at all the major U.S. veterinary conferences including AVMA, AAHA, VMX, Western, Midwest, CVC, IVECCS; state associations, and international conferences like APVC, OVMA, the Alberta Veterinary Medical Association and addressed the Veterinary Management Association at the House of Lords, London, in June 2018. He is a member of the American Animal Hospital Association, the PVMA, founder and member of the New Jersey Veterinary Hospital Management Association, founder of the Big Apple Veterinary Management Association in New York City, and proud member of the Veterinary Hospital Managers Association. Mr. Halow was the 2013 recipient of the Pennsylvania Veterinary Medical Association’s President’s Award for management education in the state of Pennsylvania. He resides in New York City.

]]>tag:soundcloud,2010:tracks/1696949763Mon, 15 Jan 2024 05:00:00 -040025:08falsefullCOS - 248 - New Research What Are Veterinarians Actually Willing And Able To Do About SuicideCOS - 248 - New Research What Are Veterinarians Actually Willing And Able To Do About SuicideDoctoral candidate Sydney Waitz-Kudla joins Dr. Andy Roark to discuss her recent peer-reviewed publication on securing lethal means for suicide in veterinary practice. WARNING: This episode discusses suicide and the means for suicide. Listener discretion advised.

LINKS: Article Referenced: https://avmajournals.avma.org/configurable/content/journals$002fjavma$002faop$002fjavma.23.03.0129$002fjavma.23.03.0129.xml?t:ac=journals%24002fjavma%24002faop%24002fjavma.23.03.0129%24002fjavma.23.03.0129.xml Lifeboat by NOMV: https://www.nomv.org/lifeboat/ Sydney Waitz-Kudla on LinkedIn: https://www.linkedin.com/in/sydney-waitz-kudla-40b97383

ABOUT OUR GUEST: Sydney Waitz-Kudla, M.S., received her BA in psychology from Vanderbilt University in 2015. She spent two years at the Vanderbilt Kennedy Center and two years at the University of Southern Mississippi as a Project Manager before coming to Auburn in 2019. Sydney is a fifth-year student in the AU Clinical Psychology Program and Presidential Graduate Research Fellow. Her current research is focused on means safety intervention and suicide prevention for veterinarians. Sydney loves to travel and has lived in 8 states across the US. She has two dogs named Kiwi and Mango and has been riding horses for over 20 years.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Doctoral candidate Sydney Waitz-Kudla joins Dr. Andy Roark to discuss her recent peer-reviewed publication on securing lethal means for suicide in veterinary practice. WARNING: This episode discusses suicide and the means for suicide. Listener discretion advised.

LINKS: Article Referenced: https://avmajournals.avma.org/configurable/content/journals$002fjavma$002faop$002fjavma.23.03.0129$002fjavma.23.03.0129.xml?t:ac=journals%24002fjavma%24002faop%24002fjavma.23.03.0129%24002fjavma.23.03.0129.xml Lifeboat by NOMV: https://www.nomv.org/lifeboat/ Sydney Waitz-Kudla on LinkedIn: https://www.linkedin.com/in/sydney-waitz-kudla-40b97383

ABOUT OUR GUEST: Sydney Waitz-Kudla, M.S., received her BA in psychology from Vanderbilt University in 2015. She spent two years at the Vanderbilt Kennedy Center and two years at the University of Southern Mississippi as a Project Manager before coming to Auburn in 2019. Sydney is a fifth-year student in the AU Clinical Psychology Program and Presidential Graduate Research Fellow. Her current research is focused on means safety intervention and suicide prevention for veterinarians. Sydney loves to travel and has lived in 8 states across the US. She has two dogs named Kiwi and Mango and has been riding horses for over 20 years.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1706038521Thu, 11 Jan 2024 05:00:00 -040031:51falsefullCOS - 247 - Don't Rush The RecommendationCOS - 247 - Don't Rush The RecommendationDr. Jason Coe joins Dr. Andy Roark on the podcast to discuss effective veterinarian-client communication, specifically addressing sensitive topics like pet obesity. He highlights the importance of understanding the client's viewpoint, avoiding rushed recommendations, and advocating for a collaborative approach. Dr. Coe recommends resources such as the AAHA nutrition guidelines, communication skill books, and training programs for further learning in veterinary communication. This episode is made possible by Purina Institute!

LINKS: Purina Institute CentreSquare: https://www.purinainstitute.com/centresquare REFERENCES: 1. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10339898/pdf/animals-13-02150.pdf MacMartin C, Wheat H, Coe JB. Conversation Analysis of Clients’ Active Resistance to Veterinarians’ Proposals for Long-Term Dietary Change in Companion Animal Practice in Ontario, Canada. Animals. 2023; 13(13):2150. https://doi.org/10.3390/ani13132150 2.https://bvajournals.onlinelibrary.wiley.com/doi/epdf/10.1002/vetr.1979 Sutherland, KA, Coe, JB, O'Sullivan, TL. Assessing owners' readiness to change their behaviour to address their companion animal's obesity. Vet Rec. 2022;e1979. https://doi.org/10.1002/vetr.1979 3.https://avmajournals.avma.org/view/journals/javma/260/9/javma.22.01.0043.xml Sutherland KA, Coe JB, Janke N, O'Sullivan TL, Parr JM. Veterinary professionals' weight-related communication when discussing an overweight or obese pet with a client. J Am Vet Med Assoc. 2022 Apr 15;260(9):1076-1085. doi: 10.2460/javma.22.01.0043. PMID: 35429375. 4. https://www.aaha.org/globalassets/02-guidelines/2021-nutrition-and-weight-management/resourcepdfs/new-2021-aaha-nutrition-and-weight-management-guidelines-with-ref.pdf Cline MG, Burns KM, Coe JB, Downing R, Durzi T, Murphy M, Parker V. 2021 AAHA Nutrition and Weight Management Guidelines for Dogs and Cats. J Am Anim Hosp Assoc. 2021 Jul 1;57(4):153-178. doi: 10.5326/JAAHA-MS-7232. PMID: 34228790. 5.https://avmajournals.avma.org/view/journals/javma/260/15/javma.22.08.0380.xml Janke, Natasha, et al. “Veterinary technicians contribute to shared decision-making during companion animal veterinary appointments.” Journal of the American Veterinary Medical Association, vol. 260, no. 15, 2022, pp. 1993–2000, https://doi.org/10.2460/javma.22.08.0380. 6.Adams and Kurtz book - Skills for communicating in veterinary medicine: https://www.amazon.ca/Skills-Communicating-Veterinary-Medicine-Cindy/dp/0997767901/ref=asc_df_0997767901/?tag=googleshopc0c-20&linkCode=df0&hvadid=292985358383&hvpos=&hvnetw=g&hvrand=15280529321757071277&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9001010&hvtargid=pla-493746778047&psc=1 7. Colorado State University College of Veterinary Medicine - FRANK Training: https://vetmedbiosci.colostate.edu/vcpe/continuing-education/ 8. RCVM@ OVC research team's website - https://rcvm.uoguelph.ca/ 9. RCVM@OVC research team's LinkedIn - https://www.linkedin.com/company/90231247/admin/feed/posts/

ABOUT OUR GUEST: Dr. Jason Coe, a Professor at Ontario Veterinary College in Canada, embodies a career bridging veterinary practice and academia. After earning his DVM and returning from mixed-animal practice, he completed a PhD in veterinary communications. Currently leading the clinical-communication curriculum, he's internationally renowned for his work on the human-animal bond and veterinary education. With over 100 peer-reviewed publications, numerous speaking engagements, and holding the VCA Canada Chair in Relationship-Centred Veterinary Medicine, Jason's dedication to improving veterinary care through communication is recognized globally. He's the recipient of prestigious awards, including the AVMA's Bustad Companion Animal Veterinarian of the Year.

]]>Dr. Jason Coe joins Dr. Andy Roark on the podcast to discuss effective veterinarian-client communication, specifically addressing sensitive topics like pet obesity. He highlights the importance of understanding the client's viewpoint, avoiding rushed recommendations, and advocating for a collaborative approach. Dr. Coe recommends resources such as the AAHA nutrition guidelines, communication skill books, and training programs for further learning in veterinary communication. This episode is made possible by Purina Institute!

LINKS: Purina Institute CentreSquare: https://www.purinainstitute.com/centresquare REFERENCES: 1. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10339898/pdf/animals-13-02150.pdf MacMartin C, Wheat H, Coe JB. Conversation Analysis of Clients’ Active Resistance to Veterinarians’ Proposals for Long-Term Dietary Change in Companion Animal Practice in Ontario, Canada. Animals. 2023; 13(13):2150. https://doi.org/10.3390/ani13132150 2.https://bvajournals.onlinelibrary.wiley.com/doi/epdf/10.1002/vetr.1979 Sutherland, KA, Coe, JB, O'Sullivan, TL. Assessing owners' readiness to change their behaviour to address their companion animal's obesity. Vet Rec. 2022;e1979. https://doi.org/10.1002/vetr.1979 3.https://avmajournals.avma.org/view/journals/javma/260/9/javma.22.01.0043.xml Sutherland KA, Coe JB, Janke N, O'Sullivan TL, Parr JM. Veterinary professionals' weight-related communication when discussing an overweight or obese pet with a client. J Am Vet Med Assoc. 2022 Apr 15;260(9):1076-1085. doi: 10.2460/javma.22.01.0043. PMID: 35429375. 4. https://www.aaha.org/globalassets/02-guidelines/2021-nutrition-and-weight-management/resourcepdfs/new-2021-aaha-nutrition-and-weight-management-guidelines-with-ref.pdf Cline MG, Burns KM, Coe JB, Downing R, Durzi T, Murphy M, Parker V. 2021 AAHA Nutrition and Weight Management Guidelines for Dogs and Cats. J Am Anim Hosp Assoc. 2021 Jul 1;57(4):153-178. doi: 10.5326/JAAHA-MS-7232. PMID: 34228790. 5.https://avmajournals.avma.org/view/journals/javma/260/15/javma.22.08.0380.xml Janke, Natasha, et al. “Veterinary technicians contribute to shared decision-making during companion animal veterinary appointments.” Journal of the American Veterinary Medical Association, vol. 260, no. 15, 2022, pp. 1993–2000, https://doi.org/10.2460/javma.22.08.0380. 6.Adams and Kurtz book - Skills for communicating in veterinary medicine: https://www.amazon.ca/Skills-Communicating-Veterinary-Medicine-Cindy/dp/0997767901/ref=asc_df_0997767901/?tag=googleshopc0c-20&linkCode=df0&hvadid=292985358383&hvpos=&hvnetw=g&hvrand=15280529321757071277&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9001010&hvtargid=pla-493746778047&psc=1 7. Colorado State University College of Veterinary Medicine - FRANK Training: https://vetmedbiosci.colostate.edu/vcpe/continuing-education/ 8. RCVM@ OVC research team's website - https://rcvm.uoguelph.ca/ 9. RCVM@OVC research team's LinkedIn - https://www.linkedin.com/company/90231247/admin/feed/posts/

ABOUT OUR GUEST: Dr. Jason Coe, a Professor at Ontario Veterinary College in Canada, embodies a career bridging veterinary practice and academia. After earning his DVM and returning from mixed-animal practice, he completed a PhD in veterinary communications. Currently leading the clinical-communication curriculum, he's internationally renowned for his work on the human-animal bond and veterinary education. With over 100 peer-reviewed publications, numerous speaking engagements, and holding the VCA Canada Chair in Relationship-Centred Veterinary Medicine, Jason's dedication to improving veterinary care through communication is recognized globally. He's the recipient of prestigious awards, including the AVMA's Bustad Companion Animal Veterinarian of the Year.

]]>tag:soundcloud,2010:tracks/1691558832Thu, 04 Jan 2024 05:00:00 -040027:02falsefullCoS HoF - 246 - HOF: The Art Of Pricing Veterinary Medicine (Best Of 2023)CoS HoF - 246 - HOF: The Art Of Pricing Veterinary Medicine (Best Of 2023)We are dusting off our most listened episode of 2023 in which Fritz Wood, a renowned animal health consultant and advisor, joins Dr. Andy Roark to talk about pricing in veterinary medicine. Are increasing prices justified by inflationary pressures and rising costs of living? Do pet owners agree and/or accept this? What are the potential benefits and pitfalls of veterinary clinics raising prices? Should they do fewer large raises or more frequent smaller raises? The discussion ends with a conversation about the impact of corporate medicine and the coming future of telemedicine.

LINKS: Fritz Wood Website: https://www.fritzwood.com

ABOUT OUR GUEST: Fritz Wood owns and operates an animal health consulting practice in Kansas City. He’s focused on the business of veterinary medicine for more than 30 years, conducting important research on veterinary productivity and attributes of high-performing practices. Fritz is an author, speaker, business consultant, and key opinion leader. He was on the Editorial Advisory Board of Veterinary Economics, Veterinary Team Brief, and Today’s Veterinary Business. He’s authored scores of articles related to the business of veterinary medicine and personal finance. He often presents at local, state, regional, national and international veterinary conferences. Fritz holds Bachelor of Science degrees in Accounting and Business Administration from the University of Kansas (1986). For decades, he was actively licensed as a Certified Public Accountant and Certified Financial Planner. Fritz is also affiliated with a personal financial planning, investment management, and 401(k) practice, where they help people reach their lifetime goals. His pre-vet experience included nine years as a management consultant with a top global consultancy.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>We are dusting off our most listened episode of 2023 in which Fritz Wood, a renowned animal health consultant and advisor, joins Dr. Andy Roark to talk about pricing in veterinary medicine. Are increasing prices justified by inflationary pressures and rising costs of living? Do pet owners agree and/or accept this? What are the potential benefits and pitfalls of veterinary clinics raising prices? Should they do fewer large raises or more frequent smaller raises? The discussion ends with a conversation about the impact of corporate medicine and the coming future of telemedicine.

LINKS: Fritz Wood Website: https://www.fritzwood.com

ABOUT OUR GUEST: Fritz Wood owns and operates an animal health consulting practice in Kansas City. He’s focused on the business of veterinary medicine for more than 30 years, conducting important research on veterinary productivity and attributes of high-performing practices. Fritz is an author, speaker, business consultant, and key opinion leader. He was on the Editorial Advisory Board of Veterinary Economics, Veterinary Team Brief, and Today’s Veterinary Business. He’s authored scores of articles related to the business of veterinary medicine and personal finance. He often presents at local, state, regional, national and international veterinary conferences. Fritz holds Bachelor of Science degrees in Accounting and Business Administration from the University of Kansas (1986). For decades, he was actively licensed as a Certified Public Accountant and Certified Financial Planner. Fritz is also affiliated with a personal financial planning, investment management, and 401(k) practice, where they help people reach their lifetime goals. His pre-vet experience included nine years as a management consultant with a top global consultancy.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1688857434Thu, 28 Dec 2023 05:00:00 -040051:49falsefullCOS - 245 - Year End ReflectionsCOS - 245 - Year End ReflectionsDr. Andy Roark and Jamie Holms reflect on personal growth and professional goals for 2024. Andy grapples with patience and avoiding internalizing others' emotions, while Jamie aims to declutter her mind and improve her communication. Both stress the need for balance in veterinary medicine, emphasizing individual needs.

ABOUT OUR GUEST: Jamie Holms is a chicken mom and the Administrative Manager for Dr. Andy Roark, and Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Andy Roark and Jamie Holms reflect on personal growth and professional goals for 2024. Andy grapples with patience and avoiding internalizing others' emotions, while Jamie aims to declutter her mind and improve her communication. Both stress the need for balance in veterinary medicine, emphasizing individual needs.

ABOUT OUR GUEST: Jamie Holms is a chicken mom and the Administrative Manager for Dr. Andy Roark, and Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1677593265Thu, 21 Dec 2023 05:00:00 -040048:52falsefullCOS - 244 - Understanding the Role of Nutrition and the Microbiome in Overall Pet HealthCOS - 244 - Understanding the Role of Nutrition and the Microbiome in Overall Pet HealthDr. Caroline Mansfield, registered specialist in internal medicine and honorary research professorial fellow at the University of Queensland and clinician at James Cook University, joins Dr. Andy Roark to discuss the role of the gut microbiome in the health and disease of dogs and cats. Caroline provides an overview of the importance of the microbiome in general pet health, the impact of antimicrobials, and her thoughts on what future research in this area might find. This episode is made possible by Purina Institute!

LINKS: Purina Institute CentreSquare: https://www.purinainstitute.com/centresquare Microbiome Forum: https://www.purinainstitute.com/microbiome-forum WSAVA Nutrition Toolkit: https://wsava.org/wp-content/uploads/2021/04/WSAVA-Global-Nutrition-Toolkit-English.pdf JCU Vet: https://jcuvet.com.au/ Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/

ABOUT OUR GUEST: Professor Caroline Mansfield is a registered specialist in small animal medicine and is recognized as an international leader in veterinary internal medicine, as evidenced by frequent invitations to present at international conferences, requests to provide expert opinions and current and previous roles in the profession. She is a past Board member and President of the Australian and New Zealand College of Veterinary Scientists and has been a member of the Board of Examiners for the National Veterinary Examination. Her expertise is recognized outside of the sphere of clinical veterinary medicine by participating in the peer review process for Australian Research Council Discovery Early Career Researcher awards (DECRA) and Discovery projects from 2015 to present. She is currently Chief Editor for the Australian Veterinary Practitioner, on the Editorial Board for Animals, a member of the Purina Institute advisory group and received the 2019 Award for Scientific Excellence from the Australian Small Animal Veterinarians. She is currently an honorary research professorial fellow at the University of Queensland and clinician at James Cook University, located in tropical far north Queensland. Her research is focused on the interaction of the gut microbiome in the health and disease of dogs and cats, and the role diet and environment play in this. She also researches in areas of clinical gastroenterology that can result in tangible improvement in the health and welfare of our pets. She has published over 90 peer-reviewed papers plus multiple textbook chapters and conference presentations. To date, she has supervised over 30 post-graduate students and clinical residents to successful completion.

]]>Dr. Caroline Mansfield, registered specialist in internal medicine and honorary research professorial fellow at the University of Queensland and clinician at James Cook University, joins Dr. Andy Roark to discuss the role of the gut microbiome in the health and disease of dogs and cats. Caroline provides an overview of the importance of the microbiome in general pet health, the impact of antimicrobials, and her thoughts on what future research in this area might find. This episode is made possible by Purina Institute!

LINKS: Purina Institute CentreSquare: https://www.purinainstitute.com/centresquare Microbiome Forum: https://www.purinainstitute.com/microbiome-forum WSAVA Nutrition Toolkit: https://wsava.org/wp-content/uploads/2021/04/WSAVA-Global-Nutrition-Toolkit-English.pdf JCU Vet: https://jcuvet.com.au/ Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/

ABOUT OUR GUEST: Professor Caroline Mansfield is a registered specialist in small animal medicine and is recognized as an international leader in veterinary internal medicine, as evidenced by frequent invitations to present at international conferences, requests to provide expert opinions and current and previous roles in the profession. She is a past Board member and President of the Australian and New Zealand College of Veterinary Scientists and has been a member of the Board of Examiners for the National Veterinary Examination. Her expertise is recognized outside of the sphere of clinical veterinary medicine by participating in the peer review process for Australian Research Council Discovery Early Career Researcher awards (DECRA) and Discovery projects from 2015 to present. She is currently Chief Editor for the Australian Veterinary Practitioner, on the Editorial Board for Animals, a member of the Purina Institute advisory group and received the 2019 Award for Scientific Excellence from the Australian Small Animal Veterinarians. She is currently an honorary research professorial fellow at the University of Queensland and clinician at James Cook University, located in tropical far north Queensland. Her research is focused on the interaction of the gut microbiome in the health and disease of dogs and cats, and the role diet and environment play in this. She also researches in areas of clinical gastroenterology that can result in tangible improvement in the health and welfare of our pets. She has published over 90 peer-reviewed papers plus multiple textbook chapters and conference presentations. To date, she has supervised over 30 post-graduate students and clinical residents to successful completion.

]]>tag:soundcloud,2010:tracks/1677589614Mon, 18 Dec 2023 05:00:00 -040024:48falsefullCOS - 243 - The 4 Gifts Of Veterinary Medicine - Rotate Your DogsCOS - 243 - The 4 Gifts Of Veterinary Medicine - Rotate Your DogsIn this episode, Dr. Andy Roark and Jamie Holms revisit an old article on balancing happiness, stability, and giving in vet medicine. They reflect on changes in perspectives over the years, discussing the evolution of these core principles while exploring the intricate facets of happiness, intentional giving, and the dynamics of optimism and realism in the veterinary field.

LINKS: The 4 Gifts of Veterinary Medicine Article: https://drandyroark.com/the-4-gifts-of-veterinary-medicine/ Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Jamie Holms is a chicken mom and the Administrative Manager for Dr. Andy Roark, and the Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>In this episode, Dr. Andy Roark and Jamie Holms revisit an old article on balancing happiness, stability, and giving in vet medicine. They reflect on changes in perspectives over the years, discussing the evolution of these core principles while exploring the intricate facets of happiness, intentional giving, and the dynamics of optimism and realism in the veterinary field.

LINKS: The 4 Gifts of Veterinary Medicine Article: https://drandyroark.com/the-4-gifts-of-veterinary-medicine/ Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Jamie Holms is a chicken mom and the Administrative Manager for Dr. Andy Roark, and the Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1677585603Thu, 14 Dec 2023 05:00:00 -040032:02falsefullCoS HoF - 242 - HOF: Anesthesia Crash Cart CourseCoS HoF - 242 - HOF: Anesthesia Crash Cart CourseCoS HoF - 242 - HOF: Anesthesia Crash Cart Course by Dr. Andy Roark

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>CoS HoF - 242 - HOF: Anesthesia Crash Cart Course by Dr. Andy Roark

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1671870672Thu, 07 Dec 2023 05:00:00 -040029:27falsefullCOS - 241 - A Spectrum Of Care Approach To NeurologyCOS - 241 - A Spectrum Of Care Approach To NeurologyDr. Simon Platt and Dr. Andy Roark dive into neurology's challenges, emphasizing individualized care and accessible diagnostics. Dr. Platt introduces a forthcoming neurology resource aimed at providing comprehensive information for neurology enthusiasts, all in the pursuit of demystifying neurology and prioritizing accessible patient care. This episode is brought to you by Nationwide Pet Insurance!

LINKS: Spectrum Of Care: www.spectrum-of-care.com Nationwide's Pet HealthZone: www.thepethealthzone.com Web-Vet Neurology : https://www.web-vetneurology.com Dr. Simon Platt on LinkedIn: https://www.linkedin.com/in/simon-platt-19906863/ Upcoming Webinar: https://drandyroark.com/headcases Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark Dr. Andy Roark Swag: https://drandyroark.com/store

ABOUT THE GUEST: Dr. Simon Platt, a distinguished European and American veterinary neurologist with 23 years of academic expertise, embodies a passion for teaching, research, and clinical excellence. His extensive contributions encompass over 240 published scientific papers, including 70 chapters in renowned veterinary publications. Notably, Dr. Platt has co-authored five authoritative textbooks in veterinary neurology, showcasing his commitment to advancing the field's knowledge base. A trailblazer in academia, Dr. Platt has secured over $3 million in grant funding, led NIH translational research teams, and held pivotal roles within committees for ECVN and ACVIM. For over two decades, he has mentored neurology residents globally, while his dedication to education extends through the management of educational websites, notably featuring a pioneering 3D virtual-reality dog model for practical neurological examination teaching. Additionally, as the founder of SEVEN, a not-for-profit group, he established an annual southeastern regional clinical neurology conference, fostering collaboration and knowledge exchange within the field.

]]>Dr. Simon Platt and Dr. Andy Roark dive into neurology's challenges, emphasizing individualized care and accessible diagnostics. Dr. Platt introduces a forthcoming neurology resource aimed at providing comprehensive information for neurology enthusiasts, all in the pursuit of demystifying neurology and prioritizing accessible patient care. This episode is brought to you by Nationwide Pet Insurance!

LINKS: Spectrum Of Care: www.spectrum-of-care.com Nationwide's Pet HealthZone: www.thepethealthzone.com Web-Vet Neurology : https://www.web-vetneurology.com Dr. Simon Platt on LinkedIn: https://www.linkedin.com/in/simon-platt-19906863/ Upcoming Webinar: https://drandyroark.com/headcases Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark Dr. Andy Roark Swag: https://drandyroark.com/store

ABOUT THE GUEST: Dr. Simon Platt, a distinguished European and American veterinary neurologist with 23 years of academic expertise, embodies a passion for teaching, research, and clinical excellence. His extensive contributions encompass over 240 published scientific papers, including 70 chapters in renowned veterinary publications. Notably, Dr. Platt has co-authored five authoritative textbooks in veterinary neurology, showcasing his commitment to advancing the field's knowledge base. A trailblazer in academia, Dr. Platt has secured over $3 million in grant funding, led NIH translational research teams, and held pivotal roles within committees for ECVN and ACVIM. For over two decades, he has mentored neurology residents globally, while his dedication to education extends through the management of educational websites, notably featuring a pioneering 3D virtual-reality dog model for practical neurological examination teaching. Additionally, as the founder of SEVEN, a not-for-profit group, he established an annual southeastern regional clinical neurology conference, fostering collaboration and knowledge exchange within the field.

]]>tag:soundcloud,2010:tracks/1675912236Mon, 04 Dec 2023 05:00:00 -040027:41falsefullCOS - 240 - Veterinary Diagnostics And Screening Move Into The HomeCOS - 240 - Veterinary Diagnostics And Screening Move Into The HomeAaron Massecar, Executive director of the Veterinary Innovation Council, joins Dr. Andy Roark to discuss a recent article on technology turning pet owner homes into the first touchpoint for diagnostics and screening of veterinary cases.

LINKS: Aaron Massecar on LinkedIn: Article: Home is the Emerging Care Site: https://todaysveterinarybusiness.com/technology-innovation-station-0823/ Veterinary Innovation Council: https://veterinaryinnovationcouncil.com My Dog Is A Robot: https://www.mydogisarobot.com Healthcare and Information Management Systems Society: https://www.himss.org Consumer Electronics Show

ABOUT OUR GUEST: Aaron Massecar, currently serving as the Executive Director of the Veterinary Innovation Council, brings a diverse expertise to this episode. Previously, he held roles as the Vice President of Education at VEG, Assistant Director of Continuing Education at Colorado State University, and served as an Adjunct Instructor at Texas A&M. Aaron played a pivotal role in establishing the Veterinary Innovation Summit and Veterinary Entrepreneurship Academy, leaving a lasting mark in the field. Outside his professional commitments, Aaron thrives on physical challenges. Recently completing a demanding 127-mile gravel bike race in Iceland, he continues to embrace new feats. Notably, he tackled a 200-mile gravel race from Moab UT to Fruita CO, showcasing his enduring passion for adventure.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Aaron Massecar, Executive director of the Veterinary Innovation Council, joins Dr. Andy Roark to discuss a recent article on technology turning pet owner homes into the first touchpoint for diagnostics and screening of veterinary cases.

LINKS: Aaron Massecar on LinkedIn: Article: Home is the Emerging Care Site: https://todaysveterinarybusiness.com/technology-innovation-station-0823/ Veterinary Innovation Council: https://veterinaryinnovationcouncil.com My Dog Is A Robot: https://www.mydogisarobot.com Healthcare and Information Management Systems Society: https://www.himss.org Consumer Electronics Show

ABOUT OUR GUEST: Aaron Massecar, currently serving as the Executive Director of the Veterinary Innovation Council, brings a diverse expertise to this episode. Previously, he held roles as the Vice President of Education at VEG, Assistant Director of Continuing Education at Colorado State University, and served as an Adjunct Instructor at Texas A&M. Aaron played a pivotal role in establishing the Veterinary Innovation Summit and Veterinary Entrepreneurship Academy, leaving a lasting mark in the field. Outside his professional commitments, Aaron thrives on physical challenges. Recently completing a demanding 127-mile gravel bike race in Iceland, he continues to embrace new feats. Notably, he tackled a 200-mile gravel race from Moab UT to Fruita CO, showcasing his enduring passion for adventure.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1666891707Thu, 30 Nov 2023 05:00:00 -040038:17falsefullCOS - 239 - Veterinary Cardiology Myths, Legends And FearsCOS - 239 - Veterinary Cardiology Myths, Legends And FearsVeterinary cardiologist extraordinaire Dr. Kristin MacDonald teams up with Dr. Andy Roark to debunk the myths and unravel the legends swirling around cardiology. From heart attacks in dogs to the controversies surrounding grain-free diets, they dissect it all. Tune in as they sift through the maze of modern ideas floating on the internet, separating fact from fiction, and shedding light on what holds true in the world of pet heart health. This episode is brought to you by CEVA Animal Health!

LINKS: Cardalis Resources and App: https://www.cevaconnect.com/cardiology/clinic-tools/ CEVA Connect: https://www.cevaconnect.com Upcoming Webinar (Free RACE CE): https://drandyroark.com/CanineCardiology Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ Cardalis: Important Safety Information: Do not administer in conjunction with non-steroidal anti-inflammatory drugs (NSAIDs) in dogs with renal insufficiency. Do not use in dogs with hypoadrenocorticism (Addison's disease), hyperkalemia or hyponatremia. Do not use in dogs with known hypersensitivity to ACE inhibitors or spironolactone. The safety and effectiveness of concurrent therapy of Cardalis™ with pimobendan has not been evaluated. The safety of Cardalis™ has not been evaluated in pregnant, lactating, breeding, or growing dogs. Cardalis™ administration should begin after pulmonary edema is stabilized. Regular monitoring of renal function and serum potassium levels is recommended. Common side effects from a field study include anorexia, vomiting, lethargy, diarrhea and renal insufficiency.

ABOUT OUR GUEST: Dr. Kristin MacDonald earned her doctorate of veterinary medicine in 1998 from Auburn University, and then completed an internship in small animal medicine and surgery at Michigan State University in 1999. She finished a residency in veterinary cardiology at University of California, Davis in 2001 and became a board certified veterinary cardiologist in the American College of Veterinary Internal Medicine in 2002. She continued her education by earning a PhD at UC Davis Comparative Pathology graduate group in September 2005 on hypertrophic cardiomyopathy in Maine Coon cats, and the effects of ACE inhibitors. Dr. MacDonald taught on faculty at UC Davis for a year, and then became the clinical cardiologist at the VCA Animal Care Center of Sonoma County in Rohnert Park, CA, where she continues to have a busy cardiology practice. She has been an active author of book chapters for highly respected textbooks, served as section editor for Handbook of Small Animal Practice, published a multitude of original research papers, and is coauthor of The Textbook of Feline Cardiology, the only text of its kind available. Dr. MacDonald has participated in clinical trials involving treatment of canine congestive heart failure, and enjoys being the lecturer for the VCA Cardiology Series in the United States. Living in Sonoma County, she enjoys spending time outdoors hiking, skiing, and being mom of two daughters, two Tonkinese cats and a Labrador Retriever.

]]>Veterinary cardiologist extraordinaire Dr. Kristin MacDonald teams up with Dr. Andy Roark to debunk the myths and unravel the legends swirling around cardiology. From heart attacks in dogs to the controversies surrounding grain-free diets, they dissect it all. Tune in as they sift through the maze of modern ideas floating on the internet, separating fact from fiction, and shedding light on what holds true in the world of pet heart health. This episode is brought to you by CEVA Animal Health!

LINKS: Cardalis Resources and App: https://www.cevaconnect.com/cardiology/clinic-tools/ CEVA Connect: https://www.cevaconnect.com Upcoming Webinar (Free RACE CE): https://drandyroark.com/CanineCardiology Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: https://drandyroark.com/store/ Cardalis: Important Safety Information: Do not administer in conjunction with non-steroidal anti-inflammatory drugs (NSAIDs) in dogs with renal insufficiency. Do not use in dogs with hypoadrenocorticism (Addison's disease), hyperkalemia or hyponatremia. Do not use in dogs with known hypersensitivity to ACE inhibitors or spironolactone. The safety and effectiveness of concurrent therapy of Cardalis™ with pimobendan has not been evaluated. The safety of Cardalis™ has not been evaluated in pregnant, lactating, breeding, or growing dogs. Cardalis™ administration should begin after pulmonary edema is stabilized. Regular monitoring of renal function and serum potassium levels is recommended. Common side effects from a field study include anorexia, vomiting, lethargy, diarrhea and renal insufficiency.

ABOUT OUR GUEST: Dr. Kristin MacDonald earned her doctorate of veterinary medicine in 1998 from Auburn University, and then completed an internship in small animal medicine and surgery at Michigan State University in 1999. She finished a residency in veterinary cardiology at University of California, Davis in 2001 and became a board certified veterinary cardiologist in the American College of Veterinary Internal Medicine in 2002. She continued her education by earning a PhD at UC Davis Comparative Pathology graduate group in September 2005 on hypertrophic cardiomyopathy in Maine Coon cats, and the effects of ACE inhibitors. Dr. MacDonald taught on faculty at UC Davis for a year, and then became the clinical cardiologist at the VCA Animal Care Center of Sonoma County in Rohnert Park, CA, where she continues to have a busy cardiology practice. She has been an active author of book chapters for highly respected textbooks, served as section editor for Handbook of Small Animal Practice, published a multitude of original research papers, and is coauthor of The Textbook of Feline Cardiology, the only text of its kind available. Dr. MacDonald has participated in clinical trials involving treatment of canine congestive heart failure, and enjoys being the lecturer for the VCA Cardiology Series in the United States. Living in Sonoma County, she enjoys spending time outdoors hiking, skiing, and being mom of two daughters, two Tonkinese cats and a Labrador Retriever.

]]>tag:soundcloud,2010:tracks/1666889445Mon, 27 Nov 2023 05:00:00 -040027:51falsefullCOS - 238 - Anesthesia On A Full Belly (HDYTT)COS - 238 - Anesthesia On A Full Belly (HDYTT)Veterinary Anesthesia Nerd Tasha McNerney joins Dr. Andy Roark on the podcast to unravel the intricacies of anesthesia on a full stomach. They explore navigating emergencies when surgeries can't be postponed, highlight crucial factors in devising meticulous anesthetic plans, and dissect the risks tied to regurgitation during anesthesia.

LINKS: Veterinary Anesthesia Nerds: https://www.veterinaryanesthesianerds.com Veterinary Anesthesia Nerds Symposium 2024: https://www.veterinaryanesthesianerds.com/cal/vans2024 Veterinary Anesthesia Nerds Facebook: https://www.facebook.com/groups/veterinaryanesthesianerds/ Canine Cardiology Webinar (Free RACE CE): https://drandyroark.com/CanineCardiology

REFERENCES: AD Galatos, D Raptopoulos. Gastro-oesophageal reflux during anesthesia in the dog: the effect of age, positioning and type of surgical procedure. Vet Record, 137, 1995: 513-516 DV Wilson, AT Evans, WA Mauer. Influence of metoclopramide on gastroesophageal reflux in anesthetized dogs. AJVR, 67, 2006:26-31 AC Zacuto, et al. The influence of esomeprazole and cisapride on gastroesophageal reflux during anesthesia in dogs. J Vet Intern Med, 26, 2012:518-525

ABOUT THE GUEST: Tasha McNerney is a Certified Veterinary Technician from Pennsylvania where she works as a educational consultant and relief anesthesia technician. Tasha is the founder of the Veterinary Anesthesia Nerds, while also a Certified Veterinary Pain Practitioner and board member of the International Veterinary Academy of Pain Management (IVAPM) to educate the public about animal pain awareness. In fact, Tasha was the thought leader behind the now celebrated “Animal Pain Awareness Month” within the veterinary industry. Tasha became a veterinary technician specialist in anesthesia in 2015. Tasha loves to lecture on various anesthesia and pain management topics around the globe and was recently named the VMX 2020 speaker of the Year.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Veterinary Anesthesia Nerd Tasha McNerney joins Dr. Andy Roark on the podcast to unravel the intricacies of anesthesia on a full stomach. They explore navigating emergencies when surgeries can't be postponed, highlight crucial factors in devising meticulous anesthetic plans, and dissect the risks tied to regurgitation during anesthesia.

LINKS: Veterinary Anesthesia Nerds: https://www.veterinaryanesthesianerds.com Veterinary Anesthesia Nerds Symposium 2024: https://www.veterinaryanesthesianerds.com/cal/vans2024 Veterinary Anesthesia Nerds Facebook: https://www.facebook.com/groups/veterinaryanesthesianerds/ Canine Cardiology Webinar (Free RACE CE): https://drandyroark.com/CanineCardiology

REFERENCES: AD Galatos, D Raptopoulos. Gastro-oesophageal reflux during anesthesia in the dog: the effect of age, positioning and type of surgical procedure. Vet Record, 137, 1995: 513-516 DV Wilson, AT Evans, WA Mauer. Influence of metoclopramide on gastroesophageal reflux in anesthetized dogs. AJVR, 67, 2006:26-31 AC Zacuto, et al. The influence of esomeprazole and cisapride on gastroesophageal reflux during anesthesia in dogs. J Vet Intern Med, 26, 2012:518-525

ABOUT THE GUEST: Tasha McNerney is a Certified Veterinary Technician from Pennsylvania where she works as a educational consultant and relief anesthesia technician. Tasha is the founder of the Veterinary Anesthesia Nerds, while also a Certified Veterinary Pain Practitioner and board member of the International Veterinary Academy of Pain Management (IVAPM) to educate the public about animal pain awareness. In fact, Tasha was the thought leader behind the now celebrated “Animal Pain Awareness Month” within the veterinary industry. Tasha became a veterinary technician specialist in anesthesia in 2015. Tasha loves to lecture on various anesthesia and pain management topics around the globe and was recently named the VMX 2020 speaker of the Year.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1666885953Thu, 23 Nov 2023 05:00:00 -040030:33falsefullCOS - 237 - Building Your Personal Board Of DirectorsCOS - 237 - Building Your Personal Board Of DirectorsDr. Addie Reinhard joins Dr. Andy Roark on the podcast to delve into the pivotal topic of mentorship in the veterinary field. They explore the significance of crafting a personal board of mentors, offering insights on being an effective mentee and navigating the terrain of feedback. Tune in as they unravel strategies for identifying the ideal mentors and uncover best practices in fostering these invaluable professional relationships.

LINKS: MentorVet: https://www.mentorvet.net/ MentorVet Facebook:https://www.facebook.com/mentorvet1 MentorVet Instagram: https://www.instagram.com/mentorvet/ MentorVet LinkedIn: https://www.linkedin.com/company/mentorvet

ABOUT OUR GUEST: Dr. Addie Reinhard is a veterinary wellbeing researcher. Her research focuses on developing and evaluating innovative interventions to support mental health and wellbeing within the veterinary profession. She is the Founder and CEO of MentorVet, an evidence-based mentorship and professional development program for recent veterinary graduates. She is on the research team for the next phase of the Merck Animal Health Veterinary Wellbeing Study. In 2021, she completed a master’s degree in Community and Leadership Development and a Graduate Certificate in College Teaching and Learning from the University of Kentucky and holds a certificate in Veterinary Human Support from the University of Tennessee. She is also a certified QPR instructor.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Addie Reinhard joins Dr. Andy Roark on the podcast to delve into the pivotal topic of mentorship in the veterinary field. They explore the significance of crafting a personal board of mentors, offering insights on being an effective mentee and navigating the terrain of feedback. Tune in as they unravel strategies for identifying the ideal mentors and uncover best practices in fostering these invaluable professional relationships.

LINKS: MentorVet: https://www.mentorvet.net/ MentorVet Facebook:https://www.facebook.com/mentorvet1 MentorVet Instagram: https://www.instagram.com/mentorvet/ MentorVet LinkedIn: https://www.linkedin.com/company/mentorvet

ABOUT OUR GUEST: Dr. Addie Reinhard is a veterinary wellbeing researcher. Her research focuses on developing and evaluating innovative interventions to support mental health and wellbeing within the veterinary profession. She is the Founder and CEO of MentorVet, an evidence-based mentorship and professional development program for recent veterinary graduates. She is on the research team for the next phase of the Merck Animal Health Veterinary Wellbeing Study. In 2021, she completed a master’s degree in Community and Leadership Development and a Graduate Certificate in College Teaching and Learning from the University of Kentucky and holds a certificate in Veterinary Human Support from the University of Tennessee. She is also a certified QPR instructor.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1659033534Thu, 16 Nov 2023 05:00:00 -040035:23falsefullCOS - 236 - Mastering Weight ManagementCOS - 236 - Mastering Weight ManagementDr. Taryn Pestalozzi, DVM, residency-trained in Nutrition, joins the podcast to talk about how she approaches difficult pet weight-loss conversations. Dr. Pestalozzi and Dr. Roark discuss the case of an obese Labrador Retriever named Greta, and how best to handle her care. As a veterinarian who practiced in GP for 7 years before running the Healthy Weight Clinic during her internship at Kansas State University’s Veterinary Health Center, Dr. Pestalozzi has fantastic and practical insight on how to motivate pet owners to make real changes for the sake of their best friends. This episode is brought to you by Hills Pet Nutrition!

LINKS: The Hill's Veterinary Academy is a one site solution for educating the entire veterinary team. On the HVA, you can find FREE RACE CE from leading specialists and experts, patient-centric education beyond nutrition and flexible, on-demand content that fits your schedule. Hill's Veterinary Academy: https://na.hillsvna.com/ Hill's Body Fat Index Tool: https://www.hillsvet.com/content/dam/cp-sites/hills/hills-vet/global/weight-imc/HUS54073_Weight_CoreIMC_Vet_BFI_DogCat_LR.pdf World Small Animal Veterinary Association Nutrition Toolkit: https://wsava.org/wp-content/uploads/2021/04/WSAVA-Global-Nutrition-Toolkit-English.pdf Association for Pet Obesity Prevention: https://www.petobesityprevention.org/ Pet Nutrition Alliance Calorie Calculator: https://petnutritionalliance.org/ Ohio State RER Calculator: https://vet.osu.edu/vmc/companion/our-services/nutrition-support-service/basic-calorie-calculator

ABOUT OUR GUEST: Dr. Taryn Pestalozzi received her bachelor’s degree from Smith College in 2008, before graduating with her DVM from Oregon State University in 2013. Dr. Pestalozzi was a general practitioner in the Portland, OR metropolitan area for 7 years before completing a clinical nutrition internship at Kansas State University’s Veterinary Health Center, where she managed the Healthy Weight Clinic. Dr. Pestalozzi recently completed her clinical nutrition residency at UC Davis Veterinary Medical Teaching Hospital.

]]>Dr. Taryn Pestalozzi, DVM, residency-trained in Nutrition, joins the podcast to talk about how she approaches difficult pet weight-loss conversations. Dr. Pestalozzi and Dr. Roark discuss the case of an obese Labrador Retriever named Greta, and how best to handle her care. As a veterinarian who practiced in GP for 7 years before running the Healthy Weight Clinic during her internship at Kansas State University’s Veterinary Health Center, Dr. Pestalozzi has fantastic and practical insight on how to motivate pet owners to make real changes for the sake of their best friends. This episode is brought to you by Hills Pet Nutrition!

LINKS: The Hill's Veterinary Academy is a one site solution for educating the entire veterinary team. On the HVA, you can find FREE RACE CE from leading specialists and experts, patient-centric education beyond nutrition and flexible, on-demand content that fits your schedule. Hill's Veterinary Academy: https://na.hillsvna.com/ Hill's Body Fat Index Tool: https://www.hillsvet.com/content/dam/cp-sites/hills/hills-vet/global/weight-imc/HUS54073_Weight_CoreIMC_Vet_BFI_DogCat_LR.pdf World Small Animal Veterinary Association Nutrition Toolkit: https://wsava.org/wp-content/uploads/2021/04/WSAVA-Global-Nutrition-Toolkit-English.pdf Association for Pet Obesity Prevention: https://www.petobesityprevention.org/ Pet Nutrition Alliance Calorie Calculator: https://petnutritionalliance.org/ Ohio State RER Calculator: https://vet.osu.edu/vmc/companion/our-services/nutrition-support-service/basic-calorie-calculator

ABOUT OUR GUEST: Dr. Taryn Pestalozzi received her bachelor’s degree from Smith College in 2008, before graduating with her DVM from Oregon State University in 2013. Dr. Pestalozzi was a general practitioner in the Portland, OR metropolitan area for 7 years before completing a clinical nutrition internship at Kansas State University’s Veterinary Health Center, where she managed the Healthy Weight Clinic. Dr. Pestalozzi recently completed her clinical nutrition residency at UC Davis Veterinary Medical Teaching Hospital.

]]>tag:soundcloud,2010:tracks/1564032931Mon, 13 Nov 2023 05:00:00 -040032:52falsefullCOS - 235 - Choosing The Rulers We Measure Ourselves ByCOS - 235 - Choosing The Rulers We Measure Ourselves ByJamie Holms RVT interviews Dr. Andy Roark about his recent article in Today's Veterinary Business titled "Measuring Sticks." They discuss how we determine our own self worth and the tendency for driven people to choose unhelpful and unhealthy measurements by which to judge themselves.

LINKS: ARTICLE: Measuring Sticks:https://todaysveterinarybusiness.com/measuring-self-worth-andy-roark/ Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Jamie Holms RVT is a new chicken mom and the Administrative Manager for Dr. Andy Roark, Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Jamie Holms RVT interviews Dr. Andy Roark about his recent article in Today's Veterinary Business titled "Measuring Sticks." They discuss how we determine our own self worth and the tendency for driven people to choose unhelpful and unhealthy measurements by which to judge themselves.

LINKS: ARTICLE: Measuring Sticks:https://todaysveterinarybusiness.com/measuring-self-worth-andy-roark/ Dr. Andy Roark Resources: https://linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Jamie Holms RVT is a new chicken mom and the Administrative Manager for Dr. Andy Roark, Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1651129515Thu, 09 Nov 2023 05:00:00 -040038:40falsefullCOS - 234 - The Daring Release Of PerfectionismCOS - 234 - The Daring Release Of PerfectionismDr. Natalie Marks joins Dr. Andy Roark to discuss her recent article on "The Daring Release of Perfectionism." They discuss how the selection process for veterinary school and success within veterinary school may favor perfectionistic tendencies, and the drawbacks these tendencies have in practice. Finally, they talk about how to manage perfectionism and make peace with it.

LINKS: ARTICLE: https://todaysveterinarybusiness.com/perfectionism-fearless-0423/ Marks DVM Consulting: https://marksdvmconsulting.com/ Dr. Andy Roark Resources: http://linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and then proceeded to obtain a Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018. She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and current associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Her media experience began in print when she created several monthly veterinary columns in multiple community magazines and was a frequent guest speaker for the German Shepherd and Bernese Mountain Dog clubs of Atlanta. Dr. Marks has received many prestigious awards in her career. She was awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza. Dr. Marks is also very passionate about educating in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, Northwestern University media channel and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. She is a guest contributor in multiple media campaigns for Merck, Zoetis (formerly Pfizer), Boerhinger-Ingelheim, Ceva, Trupanion, Aratana, ScopioVet, and Royal Canin. Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, and Pet Vet, and has been published in Veterinary Medicine magazine, DVM magazine, Dogster, and Vetted. She is on the Advisory Board for Health Magazine and also was the host of numerous veterinary broadcasts for the Viticus Group (formerly WVC). Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is an Elite Fear Free Certified Professional. Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and one of the newer members of VANE, the Veterinary Angel Network. When Dr, Marks is not working, she treasures her time with her family and her three wonderful children: Sophia, Evan and Madeline. Dr. Marks loves traveling, scuba diving, cooking and spending time outdoors, especially anywhere there is a beach!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Natalie Marks joins Dr. Andy Roark to discuss her recent article on "The Daring Release of Perfectionism." They discuss how the selection process for veterinary school and success within veterinary school may favor perfectionistic tendencies, and the drawbacks these tendencies have in practice. Finally, they talk about how to manage perfectionism and make peace with it.

LINKS: ARTICLE: https://todaysveterinarybusiness.com/perfectionism-fearless-0423/ Marks DVM Consulting: https://marksdvmconsulting.com/ Dr. Andy Roark Resources: http://linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and then proceeded to obtain a Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018. She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and current associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Her media experience began in print when she created several monthly veterinary columns in multiple community magazines and was a frequent guest speaker for the German Shepherd and Bernese Mountain Dog clubs of Atlanta. Dr. Marks has received many prestigious awards in her career. She was awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza. Dr. Marks is also very passionate about educating in all aspects of media, both locally and nationally. She has appeared on Good Day Chicago, WGN-Pet Central, NBC Morning News, ABC, CBS, NPR, WBBM, Northwestern University media channel and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. She is a guest contributor in multiple media campaigns for Merck, Zoetis (formerly Pfizer), Boerhinger-Ingelheim, Ceva, Trupanion, Aratana, ScopioVet, and Royal Canin. Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, and Pet Vet, and has been published in Veterinary Medicine magazine, DVM magazine, Dogster, and Vetted. She is on the Advisory Board for Health Magazine and also was the host of numerous veterinary broadcasts for the Viticus Group (formerly WVC). Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is an Elite Fear Free Certified Professional. Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and one of the newer members of VANE, the Veterinary Angel Network. When Dr, Marks is not working, she treasures her time with her family and her three wonderful children: Sophia, Evan and Madeline. Dr. Marks loves traveling, scuba diving, cooking and spending time outdoors, especially anywhere there is a beach!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1650170514Thu, 02 Nov 2023 05:00:00 -040037:32falsefullCOS - 233 - Halloween Horror: Pancreatitis Panic!COS - 233 - Halloween Horror: Pancreatitis Panic!Dr. Harry Cridge, veterinary internal medicine specialist, joins Dr. Andy Roark to talk about why we shouldn't be SO afraid of pancreatitis. They discuss common pitfalls in the treatment of this condition, how to effectively work these cases up, and finally how the novel drug PANOQUELL-CA1 works in these cases.

LINKS: CEVA Connect CEVA Dehydration Wheel REVIEW: Advances in the diagnosis of acute pancreatitis in dogs PANOQUELL-CA1: IMPORTANT SAFETY INFORMATION: The safe use of PANOQUELL®-CA1 has not been evaluated in dogs with cardiac disease, hepatic failure, renal impairment, dogs that are pregnant, lactating, intended for breeding or puppies under 6 months of age. PANOQUELL®-CA1 should not be used in dogs with a known hypersensitivity to fuzapladib sodium. PANOQUELL®-CA1 is a highly protein bound drug and its use with other highly protein bound medications have not been studied. The most common side effects in the pilot field study were anorexia, digestive tract disorders, respiratory tract disorders and jaundice. PANOQUELL®-CA1 is not for use in humans. Limited data is available on the potential teratogenic effects of fuzapladib sodium. Therefore, anyone who is pregnant, breast feeding, or planning to become pregnant should avoid direct contact with PANOQUELL®-CA1.

ABOUT OUR GUEST: Dr. Harry Cridge, MVB, MS, PG Cert Vet Ed, DACVIM (SAIM), DECVIM-CA, FHEA, MRCVS American & European Specialist in Small Animal Internal Medicine RCVS Specialist in Small Animal Medicine (Gastroenterology) Harry qualified from the University College Dublin, Ireland in 2016 and went on to perform a Small Animal Internship at Mississippi State University, USA followed by a Small Animal Internal Medicine Residency and a master’s in veterinary sciences at the same institution. He became a Diplomate of the American and European College of Veterinary Internal Medicine in 2021. Following his residency, he moved to Michigan State University where he currently serves as an Assistant Professor of Small Animal Internal Medicine, in addition to an administrative role with oversight of the internship and residency programs within the college. Harry has published several research articles in peer-reviewed veterinary journals and lectures regularly at national and international courses/conferences.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Harry Cridge, veterinary internal medicine specialist, joins Dr. Andy Roark to talk about why we shouldn't be SO afraid of pancreatitis. They discuss common pitfalls in the treatment of this condition, how to effectively work these cases up, and finally how the novel drug PANOQUELL-CA1 works in these cases.

LINKS: CEVA Connect CEVA Dehydration Wheel REVIEW: Advances in the diagnosis of acute pancreatitis in dogs PANOQUELL-CA1: IMPORTANT SAFETY INFORMATION: The safe use of PANOQUELL®-CA1 has not been evaluated in dogs with cardiac disease, hepatic failure, renal impairment, dogs that are pregnant, lactating, intended for breeding or puppies under 6 months of age. PANOQUELL®-CA1 should not be used in dogs with a known hypersensitivity to fuzapladib sodium. PANOQUELL®-CA1 is a highly protein bound drug and its use with other highly protein bound medications have not been studied. The most common side effects in the pilot field study were anorexia, digestive tract disorders, respiratory tract disorders and jaundice. PANOQUELL®-CA1 is not for use in humans. Limited data is available on the potential teratogenic effects of fuzapladib sodium. Therefore, anyone who is pregnant, breast feeding, or planning to become pregnant should avoid direct contact with PANOQUELL®-CA1.

ABOUT OUR GUEST: Dr. Harry Cridge, MVB, MS, PG Cert Vet Ed, DACVIM (SAIM), DECVIM-CA, FHEA, MRCVS American & European Specialist in Small Animal Internal Medicine RCVS Specialist in Small Animal Medicine (Gastroenterology) Harry qualified from the University College Dublin, Ireland in 2016 and went on to perform a Small Animal Internship at Mississippi State University, USA followed by a Small Animal Internal Medicine Residency and a master’s in veterinary sciences at the same institution. He became a Diplomate of the American and European College of Veterinary Internal Medicine in 2021. Following his residency, he moved to Michigan State University where he currently serves as an Assistant Professor of Small Animal Internal Medicine, in addition to an administrative role with oversight of the internship and residency programs within the college. Harry has published several research articles in peer-reviewed veterinary journals and lectures regularly at national and international courses/conferences.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1647710832Mon, 30 Oct 2023 05:00:00 -040027:50falsefullCOS - 232 - Spooky Clinic Stories from Real ClinicsCOS - 232 - Spooky Clinic Stories from Real ClinicsDr. Andy Roark discusses with Paranormal Investigator, Gabe Matthews, the real Spooky Stories submitted by our listeners. For more from Gabe: https://www.youtube.com/watch?v=7ZAnCHLUTrI Greenville Ghost Tours: https://www.greenvilleghosttours.com/

ABOUT OUR GUEST: Gabe Matthews has been fascinated with all things paranormal his entire life. Gabe considers himself a paranormal educator and believes the only thing separating a skeptic from a believer is evidence.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Andy Roark discusses with Paranormal Investigator, Gabe Matthews, the real Spooky Stories submitted by our listeners. For more from Gabe: https://www.youtube.com/watch?v=7ZAnCHLUTrI Greenville Ghost Tours: https://www.greenvilleghosttours.com/

ABOUT OUR GUEST: Gabe Matthews has been fascinated with all things paranormal his entire life. Gabe considers himself a paranormal educator and believes the only thing separating a skeptic from a believer is evidence.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1644912279Thu, 26 Oct 2023 05:00:00 -040025:53falsefullCOS - 231 - A Pet Health Platform to Save Your Team TimeCOS - 231 - A Pet Health Platform to Save Your Team TimeDr. Jules Benson and Dr. Andy Roark discuss the launch of the Nationwide Pet HealthZone, an innovative online platform that offers personalized pet health information. Dr. Benson shares the platform's origins, the importance of data for clinical intervention, and its practical applications in improving pet owner-veterinarian conversations. They explore the significance of accurate cost estimates for conditions and hint at exciting future developments for the platform, emphasizing its role in enhancing pet health and strengthening the bond between pet owners and veterinary professionals. This episode is brought to you by Nationwide Pet Insurance.

LINKS: Nationwide Pet HealthZone: https://www.thepethealthzone.com

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

]]>Dr. Jules Benson and Dr. Andy Roark discuss the launch of the Nationwide Pet HealthZone, an innovative online platform that offers personalized pet health information. Dr. Benson shares the platform's origins, the importance of data for clinical intervention, and its practical applications in improving pet owner-veterinarian conversations. They explore the significance of accurate cost estimates for conditions and hint at exciting future developments for the platform, emphasizing its role in enhancing pet health and strengthening the bond between pet owners and veterinary professionals. This episode is brought to you by Nationwide Pet Insurance.

LINKS: Nationwide Pet HealthZone: https://www.thepethealthzone.com

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

]]>tag:soundcloud,2010:tracks/1647401101Tue, 24 Oct 2023 05:00:00 -040023:14falsefullCOS - 230 - When Vet Techs Consider Leaving The FieldCOS - 230 - When Vet Techs Consider Leaving The FieldDave Cowan and Jeff Backus, Emergency & Critical Care Veterinary Technician Specialists and the hosts of the Vet Tech Cafe podcast, join Dr. Andy Roark to talk about when veterinary technicians consider leaving vet medicine. Both Dave and Jeff were considering walking away from vet medicine when they met and decided to start their own podcast. Since then, they've learned lessons and gained insight on how to keep technicians engaged with vet medicine (and also when it's just better to go ahead and leave). Let's get into it!

LINKS: Vet Tech Cafe Podcast Homepage Dr. Andy Roark on Vet Tech Cafe All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUESTS: Dave Cowan BA, CVT, VTS(ECC) has been in the veterinary field for over 25 years. He has worked for an educational farm, the Animal Rescue League, general practice and emergency/specialty practices In 2013, Dave passed the Academy of Veterinary Emergency and Critical Care Technician (AVECCT) exam and became a Veterinary Technician Specialist (VTS) in Emergency and Critical Care. He moved to North Carolina in 2016 and has spent time as a technician supervisor, an education and training coordinator, and was lead instructor for a Veterinary Technician Program. In 2019, Dave co-founded the Vet Tech Cafe Podcast with Jeff Backus. The podcast tackles difficult issues that veterinary technicians face as well as highlighting some of the many career opportunities available to technicians. Dave joined Action Vet Tech Services in 2020 and now works relief shifts at various practices both ER/referral and GP while also providing CE and training opportunities Dave has served on the New Hampshire Veterinary Technician board as the head of the credentials committee. He has been the chairperson of the AVECCTN credentials committee and is now one of the Members at Large on the AVECCTN Board. Dave lives in Hillsborough NC on a farm with his partner Robyn and her daughter Ruby. They have many animals to care for including goats, horses, chickens, and a donkey to go along with 2 dogs, and 2 cats., I have a one year old daughter. Jeff Backus started as a veterinary assistant in general practice in 1995 and began working in ECC in 2004. He became an RVT in 2009 and VTS(ECC) in 2013. Jeff also taught veterinary technician education for 7 years. He has been on the Board of Directors for the California RVT Association for 8 years, serving as President position from 2020-2022, and is now past President. After 4 years in academia at Tufts University, he relocated back to Southern California with his wife and began working for the ASPCA Animal Poison Control Center. He is also a frequent lecturer and speaker with a focus on toxicology. He co-founded the Vet Tech Café podcast with Dave Cowan in 2019, talking about issues that face the veterinary technician profession with leaders in the field, and all of the amazing opportunities of the veterinary technician profession.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dave Cowan and Jeff Backus, Emergency & Critical Care Veterinary Technician Specialists and the hosts of the Vet Tech Cafe podcast, join Dr. Andy Roark to talk about when veterinary technicians consider leaving vet medicine. Both Dave and Jeff were considering walking away from vet medicine when they met and decided to start their own podcast. Since then, they've learned lessons and gained insight on how to keep technicians engaged with vet medicine (and also when it's just better to go ahead and leave). Let's get into it!

LINKS: Vet Tech Cafe Podcast Homepage Dr. Andy Roark on Vet Tech Cafe All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUESTS: Dave Cowan BA, CVT, VTS(ECC) has been in the veterinary field for over 25 years. He has worked for an educational farm, the Animal Rescue League, general practice and emergency/specialty practices In 2013, Dave passed the Academy of Veterinary Emergency and Critical Care Technician (AVECCT) exam and became a Veterinary Technician Specialist (VTS) in Emergency and Critical Care. He moved to North Carolina in 2016 and has spent time as a technician supervisor, an education and training coordinator, and was lead instructor for a Veterinary Technician Program. In 2019, Dave co-founded the Vet Tech Cafe Podcast with Jeff Backus. The podcast tackles difficult issues that veterinary technicians face as well as highlighting some of the many career opportunities available to technicians. Dave joined Action Vet Tech Services in 2020 and now works relief shifts at various practices both ER/referral and GP while also providing CE and training opportunities Dave has served on the New Hampshire Veterinary Technician board as the head of the credentials committee. He has been the chairperson of the AVECCTN credentials committee and is now one of the Members at Large on the AVECCTN Board. Dave lives in Hillsborough NC on a farm with his partner Robyn and her daughter Ruby. They have many animals to care for including goats, horses, chickens, and a donkey to go along with 2 dogs, and 2 cats., I have a one year old daughter. Jeff Backus started as a veterinary assistant in general practice in 1995 and began working in ECC in 2004. He became an RVT in 2009 and VTS(ECC) in 2013. Jeff also taught veterinary technician education for 7 years. He has been on the Board of Directors for the California RVT Association for 8 years, serving as President position from 2020-2022, and is now past President. After 4 years in academia at Tufts University, he relocated back to Southern California with his wife and began working for the ASPCA Animal Poison Control Center. He is also a frequent lecturer and speaker with a focus on toxicology. He co-founded the Vet Tech Café podcast with Dave Cowan in 2019, talking about issues that face the veterinary technician profession with leaders in the field, and all of the amazing opportunities of the veterinary technician profession.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1643156394Thu, 19 Oct 2023 05:00:00 -040036:34falsefullCOS - 229 - Identifying Mobility And Pain Issues On Examination (and Even Before)COS - 229 - Identifying Mobility And Pain Issues On Examination (and Even Before)Dr. Dycus, Chief of Orthopedics at the Nexus Veterinary Bone and Joint Center and founder of Ortho Vet Consulting, shares invaluable insights into orthopedic examinations for both dogs and cats. He discusses the importance of video documentation for evaluating mobility issues, offering indispensable guidance to veterinarians and pet owners alike.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Dycus, Chief of Orthopedics at the Nexus Veterinary Bone and Joint Center and founder of Ortho Vet Consulting, shares invaluable insights into orthopedic examinations for both dogs and cats. He discusses the importance of video documentation for evaluating mobility issues, offering indispensable guidance to veterinarians and pet owners alike.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1625788299Thu, 12 Oct 2023 05:00:00 -040031:07falsefullCOS - 228 - A Profession In Crisis? Far From It.COS - 228 - A Profession In Crisis? Far From It.Dr. Eleanor Green, Founding Dean at Lyon College School of Veterinary Medicine, joins the podcast to discuss her recent article on the narrative that veterinary medicine is a profession in crisis.

LINKS: Article: A profession in Crisis? Far From it Dr. Eleanor Green on LinkedIn

ABOUT OUR GUEST: Dr. Eleanor Green holds the Carl B. King deanship of Texas A&M University College of Veterinary Medicine & Biomedical Sciences. She is a Diplomate of ACVIM and ABVP. She received a BS in Animal Science from the University of Florida and a DVM from Auburn University. She established a veterinary practice in Mississippi as partner/owner. She became a founding faculty member of the College of Veterinary Medicine at Mississippi State University. Her academic appointments have included: equine faculty member at University of Missouri; head of Department of Large Animal Clinical Sciences and director of large animal hospital at the University of Tennessee; chair of Department of Large Animal Clinical Sciences and Chief of Staff of large animal hospital at the University of Florida. She served as president of three national organizations: American Association of Equine Practitioners, American Board of Veterinary Practitioners, American Association of Veterinary Clinicians. Her awards include: 2004 Award of Distinction from UF College of Agriculture and Life Sciences, 2011 Wilford S. Bailey Distinguished Alumni Award from Auburn, 2012 Women‘s Progress Award for Administration and 2015 Distinguished Achievement Award for Administration at Texas A&M, and induction into the National Cowgirl Hall of Fame in 2013.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Eleanor Green, Founding Dean at Lyon College School of Veterinary Medicine, joins the podcast to discuss her recent article on the narrative that veterinary medicine is a profession in crisis.

LINKS: Article: A profession in Crisis? Far From it Dr. Eleanor Green on LinkedIn

ABOUT OUR GUEST: Dr. Eleanor Green holds the Carl B. King deanship of Texas A&M University College of Veterinary Medicine & Biomedical Sciences. She is a Diplomate of ACVIM and ABVP. She received a BS in Animal Science from the University of Florida and a DVM from Auburn University. She established a veterinary practice in Mississippi as partner/owner. She became a founding faculty member of the College of Veterinary Medicine at Mississippi State University. Her academic appointments have included: equine faculty member at University of Missouri; head of Department of Large Animal Clinical Sciences and director of large animal hospital at the University of Tennessee; chair of Department of Large Animal Clinical Sciences and Chief of Staff of large animal hospital at the University of Florida. She served as president of three national organizations: American Association of Equine Practitioners, American Board of Veterinary Practitioners, American Association of Veterinary Clinicians. Her awards include: 2004 Award of Distinction from UF College of Agriculture and Life Sciences, 2011 Wilford S. Bailey Distinguished Alumni Award from Auburn, 2012 Women‘s Progress Award for Administration and 2015 Distinguished Achievement Award for Administration at Texas A&M, and induction into the National Cowgirl Hall of Fame in 2013.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1615620210Thu, 05 Oct 2023 05:00:00 -040029:43falsefullCOS - 227 - NOMV From Facebook Group To Industry PowerCOS - 227 - NOMV From Facebook Group To Industry PowerDr. Shannon Emmons, practice owner and member of the NOMV board of directors, joins Dr. Andy Roark to discuss the rapid growth of Not One More Vet (NOMV) and the mental health and wellness programs they have been developing. This episode is brought to you by CEVA ANIMAL HEALTH

LINKS: NOMV.org Race Around the World NOMV Lifeboat NOMV Anti Cyber-Harassment NOMV CLEAR Blueprint NOMV Advocates Program NOMV Gala Dr. Andy Roark Resources Dr. Andy Roark Exam Room Communication Tool Box Team Training Course Dr. Andy Roark Charming the Angry Client Team Training Course Dr. Andy Roark Swag

ABOUT OUR GUEST: Shannon Emmons DVM is a graduate of Atlantic Veterinary Class of 2017. She is a small animal veterinarian practicing in southern Maine and the owner of Eliot Veterinary Hospital. Shannon first got involved with NOMV after her own mental health struggles and worked to start the NOMV Ambassadors Committee. She is the Education Committee Co-Chair and a member of NOMV Seacoast. Shannon joined the NOMV Board of Directors in 2023

]]>Dr. Shannon Emmons, practice owner and member of the NOMV board of directors, joins Dr. Andy Roark to discuss the rapid growth of Not One More Vet (NOMV) and the mental health and wellness programs they have been developing. This episode is brought to you by CEVA ANIMAL HEALTH

LINKS: NOMV.org Race Around the World NOMV Lifeboat NOMV Anti Cyber-Harassment NOMV CLEAR Blueprint NOMV Advocates Program NOMV Gala Dr. Andy Roark Resources Dr. Andy Roark Exam Room Communication Tool Box Team Training Course Dr. Andy Roark Charming the Angry Client Team Training Course Dr. Andy Roark Swag

ABOUT OUR GUEST: Shannon Emmons DVM is a graduate of Atlantic Veterinary Class of 2017. She is a small animal veterinarian practicing in southern Maine and the owner of Eliot Veterinary Hospital. Shannon first got involved with NOMV after her own mental health struggles and worked to start the NOMV Ambassadors Committee. She is the Education Committee Co-Chair and a member of NOMV Seacoast. Shannon joined the NOMV Board of Directors in 2023

]]>tag:soundcloud,2010:tracks/1609217979Mon, 02 Oct 2023 05:00:00 -040023:57falsefullCOS - 226 - Does Production - Based Pay Undermine Veterinary Team Well - Being?COS - 226 - Does Production - Based Pay Undermine Veterinary Team Well - Being?Dr. Ivan "Zak" Zakharenkov joins the show to talk about a recent article of his, and the wellness research he is doing in the veterinary industry. He and Dr. Andy Roark discuss the impacts of production-based compensation on wellness and well-being, and how veterinary teams might be compensated in a more satisfying way.

LINKS: Article: Does Production Pay Undermine Veterinary Team Well-Being? Galaxy Vets: An Employee-Owned Veterinary Group Veterinary Innovation Podcast Dr. Ivan Zak on LinkedIn Book: Great Game of Business (Links to Amazon.com are affiliate links and help support the show)

ABOUT OUR GUEST: Dr. Ivan "Zak" Zakharenkov is a veterinarian, entrepreneur, and advocate for the well-being of veterinary professionals. After graduating from the Atlantic Veterinary College, he worked in various settings across Canada, from emergency to general practice. Twelve years in veterinary medicine inspired Ivan to create Smart Flow, a workflow optimization system, and Veterinary Integration Solutions, a consultancy serving veterinary consolidators. In 2021, he founded Galaxy Vets, an employee-owned veterinary healthcare system that prioritizes burnout prevention. He holds an MBA degree from the University of Cumbria in international healthcare management. Ivan serves on the board of Galaxy Vets Foundation and co-hosts Veterinary Innovation Podcast and Consolidate That!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Ivan "Zak" Zakharenkov joins the show to talk about a recent article of his, and the wellness research he is doing in the veterinary industry. He and Dr. Andy Roark discuss the impacts of production-based compensation on wellness and well-being, and how veterinary teams might be compensated in a more satisfying way.

LINKS: Article: Does Production Pay Undermine Veterinary Team Well-Being? Galaxy Vets: An Employee-Owned Veterinary Group Veterinary Innovation Podcast Dr. Ivan Zak on LinkedIn Book: Great Game of Business (Links to Amazon.com are affiliate links and help support the show)

ABOUT OUR GUEST: Dr. Ivan "Zak" Zakharenkov is a veterinarian, entrepreneur, and advocate for the well-being of veterinary professionals. After graduating from the Atlantic Veterinary College, he worked in various settings across Canada, from emergency to general practice. Twelve years in veterinary medicine inspired Ivan to create Smart Flow, a workflow optimization system, and Veterinary Integration Solutions, a consultancy serving veterinary consolidators. In 2021, he founded Galaxy Vets, an employee-owned veterinary healthcare system that prioritizes burnout prevention. He holds an MBA degree from the University of Cumbria in international healthcare management. Ivan serves on the board of Galaxy Vets Foundation and co-hosts Veterinary Innovation Podcast and Consolidate That!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1615604808Thu, 28 Sep 2023 05:00:00 -040029:47falsefullCOS - 225 - Empowering GPs to Keep (The Right) Cardiology CasesCOS - 225 - Empowering GPs to Keep (The Right) Cardiology CasesDr. Natalie Marks joins the podcast to about the opportunity for general veterinary practitioners to do more thorough work-ups on, and treatment of, cardiac cases. This episode is brought to you ad-free by CEVA Animal Health

LINKS: CEVA CONNECT CE Courses ACVIM consensus guidelines for the diagnosis and treatment of myxomatous mitral valve disease in dogs Dr. Natalie Marks Consulting Dr. Marks LinkedIn Cardalis: Important Safety Information: Do not administer in conjunction with non-steroidal anti-inflammatory drugs (NSAIDs) in dogs with renal insufficiency. Do not use in dogs with hypoadrenocorticism (Addison's disease), hyperkalemia or hyponatremia. Do not use in dogs with known hypersensitivity to ACE inhibitors or spironolactone. The safety and effectiveness of concurrent therapy of Cardalis™ with pimobendan has not been evaluated. The safety of Cardalis™ has not been evaluated in pregnant, lactating, breeding, or growing dogs. Cardalis™ administration should begin after pulmonary edema is stabilized. Regular monitoring of renal function and serum potassium levels is recommended. Common side effects from a field study include anorexia, vomiting, lethargy, diarrhea and renal insufficiency.

ABOUT OUR GUEST: Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and her Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018. She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and then associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Dr. Marks then became very active in the Chicago Veterinary Medical Association, serving on the executive board, the Illinois State Veterinary Medical Association, AVMA and AAHA. Dr. Marks has received many prestigious awards in her career; awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza. Dr. Marks is also very passionate about educating in all aspects of media, both locally and nationally. She has appeared on all major Chicagoland tv and radio news syndicates and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. She is a guest contributor in multiple media campaigns for Merck, Zoetis (formerly Pfizer), Fear Free, Ceva, Trupanion, Aratana, ScopioVet, and Royal Canin. Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, the Fountain Report and Pet Vet, and has numerous other publications. She is a desired national and international lecturer for many of the same companies at VMX, WVC, AVMA, DVM360, VetGirl, and regional conferences, and most recently was a featured speaker at Ceva Sweden’s Derm Day and the Royal Canin Global Symposium. Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is a Elite Fear Free Certified Professional. Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and on the Executive Committee of VANE, the Veterinary Angel Network.

]]>Dr. Natalie Marks joins the podcast to about the opportunity for general veterinary practitioners to do more thorough work-ups on, and treatment of, cardiac cases. This episode is brought to you ad-free by CEVA Animal Health

LINKS: CEVA CONNECT CE Courses ACVIM consensus guidelines for the diagnosis and treatment of myxomatous mitral valve disease in dogs Dr. Natalie Marks Consulting Dr. Marks LinkedIn Cardalis: Important Safety Information: Do not administer in conjunction with non-steroidal anti-inflammatory drugs (NSAIDs) in dogs with renal insufficiency. Do not use in dogs with hypoadrenocorticism (Addison's disease), hyperkalemia or hyponatremia. Do not use in dogs with known hypersensitivity to ACE inhibitors or spironolactone. The safety and effectiveness of concurrent therapy of Cardalis™ with pimobendan has not been evaluated. The safety of Cardalis™ has not been evaluated in pregnant, lactating, breeding, or growing dogs. Cardalis™ administration should begin after pulmonary edema is stabilized. Regular monitoring of renal function and serum potassium levels is recommended. Common side effects from a field study include anorexia, vomiting, lethargy, diarrhea and renal insufficiency.

ABOUT OUR GUEST: Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and her Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018. She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and then associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Dr. Marks then became very active in the Chicago Veterinary Medical Association, serving on the executive board, the Illinois State Veterinary Medical Association, AVMA and AAHA. Dr. Marks has received many prestigious awards in her career; awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza. Dr. Marks is also very passionate about educating in all aspects of media, both locally and nationally. She has appeared on all major Chicagoland tv and radio news syndicates and many local websites. Dr. Marks was featured nationally on the Today Show and CBS Nightly News during the canine influenza epidemic of 2015 and in multiple issues of JAVMA. She is a guest contributor in multiple media campaigns for Merck, Zoetis (formerly Pfizer), Fear Free, Ceva, Trupanion, Aratana, ScopioVet, and Royal Canin. Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, the Fountain Report and Pet Vet, and has numerous other publications. She is a desired national and international lecturer for many of the same companies at VMX, WVC, AVMA, DVM360, VetGirl, and regional conferences, and most recently was a featured speaker at Ceva Sweden’s Derm Day and the Royal Canin Global Symposium. Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is a Elite Fear Free Certified Professional. Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and on the Executive Committee of VANE, the Veterinary Angel Network.

]]>tag:soundcloud,2010:tracks/1593237270Mon, 25 Sep 2023 05:00:00 -040038:53falsefullCOS - 224 - Inter - Cat Aggression (HDYTT)COS - 224 - Inter - Cat Aggression (HDYTT)Dr. Lisa Radosta, veterinary behavior specialist, joins the podcast to scatter a PILE of knowledge pearls upon us! This is a wonderful discussion of inter-cat aggression and what vet professionals and clients can do to maximize their chances of success.

LINKS: Dr. Radosta Links: https://linktr.ee/drradostadogresources Florida Veterinary Behavior Service: https://flvetbehavior.com/ Dr. Lisa Radosta Homepage: https://drlisaradosta.com

ABOUT OUR GUEST: Dr. Lisa Radosta graduated from the University of Florida College of Veterinary Medicine in 2000. She completed a residency in Behavioral Medicine at the University of Pennsylvania. During her residency, she was awarded the American College of Veterinary Behaviorists Resident research award two years in a row. Dr. Radosta is the owner of Florida Veterinary Behavior Service, a specialty behavior practice in southeast Florida and co-owns Dog Nerds, an online educational resource for owners whose pets have behavior disorders. She is a sought after speaker nationally and internationally. She is a coauthor of several books including: Behavior Problems of the Dog and Cat, 4th edition and From Fearful to Fear Free. She is a contributing author for Blackwell’s Five Minute Veterinary Consult, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior, Decoding your Cat, Canine and Feline Behavior for Veterinary Technicians and Nurses and Feline and Small Animal Pediatrics. Her new textbook, Handbook of Behavior Problems of the Dog and Cat, 4th Edition is due out May, 2023. She has published research articles in the Journal of Applied Animal Behavior Science, Journal of Veterinary Behavior and The Veterinary Journal and written review articles for Advances in Small Animal Medicine and Surgery, Compendium, NAVC, Veterinary Team Brief, Clinician’s Brief and AAHA Newstat. She has served on the Fear Free Executive Council and the AAHA Behavior Management Task Force. She has been interviewed for many publications including Cat Fancy, Dog Fancy, Palm Beach Post, NAVC Clinician’s Brief, Sun Sentinel, WebMD, AAHA trends, Real Simple, Good News for Pets, Catster, DVM 360 and AAHA News Stat. She has appeared on Lifetime television, Laurie Live, local news in southeast Florida, Mitch Wilder's Amazing Pet Discoveries, Nat Geo Wild, Animal Planet, Steve Dale's Pet Talk and Dogs, CNBC and Cats and Scapegoats.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Lisa Radosta, veterinary behavior specialist, joins the podcast to scatter a PILE of knowledge pearls upon us! This is a wonderful discussion of inter-cat aggression and what vet professionals and clients can do to maximize their chances of success.

LINKS: Dr. Radosta Links: https://linktr.ee/drradostadogresources Florida Veterinary Behavior Service: https://flvetbehavior.com/ Dr. Lisa Radosta Homepage: https://drlisaradosta.com

ABOUT OUR GUEST: Dr. Lisa Radosta graduated from the University of Florida College of Veterinary Medicine in 2000. She completed a residency in Behavioral Medicine at the University of Pennsylvania. During her residency, she was awarded the American College of Veterinary Behaviorists Resident research award two years in a row. Dr. Radosta is the owner of Florida Veterinary Behavior Service, a specialty behavior practice in southeast Florida and co-owns Dog Nerds, an online educational resource for owners whose pets have behavior disorders. She is a sought after speaker nationally and internationally. She is a coauthor of several books including: Behavior Problems of the Dog and Cat, 4th edition and From Fearful to Fear Free. She is a contributing author for Blackwell’s Five Minute Veterinary Consult, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior, Decoding your Cat, Canine and Feline Behavior for Veterinary Technicians and Nurses and Feline and Small Animal Pediatrics. Her new textbook, Handbook of Behavior Problems of the Dog and Cat, 4th Edition is due out May, 2023. She has published research articles in the Journal of Applied Animal Behavior Science, Journal of Veterinary Behavior and The Veterinary Journal and written review articles for Advances in Small Animal Medicine and Surgery, Compendium, NAVC, Veterinary Team Brief, Clinician’s Brief and AAHA Newstat. She has served on the Fear Free Executive Council and the AAHA Behavior Management Task Force. She has been interviewed for many publications including Cat Fancy, Dog Fancy, Palm Beach Post, NAVC Clinician’s Brief, Sun Sentinel, WebMD, AAHA trends, Real Simple, Good News for Pets, Catster, DVM 360 and AAHA News Stat. She has appeared on Lifetime television, Laurie Live, local news in southeast Florida, Mitch Wilder's Amazing Pet Discoveries, Nat Geo Wild, Animal Planet, Steve Dale's Pet Talk and Dogs, CNBC and Cats and Scapegoats.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1609080948Thu, 21 Sep 2023 05:00:00 -040023:17falsefullCOS - 223 - Translating Human Medical Experiences To Vet MedCOS - 223 - Translating Human Medical Experiences To Vet MedKelsey Beth Carpenter RVT, or Vet Tech Kelsey as she's known to her adoring fans, is a registered veterinary technician, singer/songwriter, and all-around creative genius. Her humorous takes on veterinary medicine can be found across the internet, and today she joins the podcast to discuss what she has learned about veterinary medicine from her own journey as patient facing a chronic medical issue.

LINKS: Back to School Webinar Series: https://drandyroark.com/webinars

ABOUT OUR GUEST: Kelsey Beth Carpenter is a Registered Veterinary Technician, social media manager, singer/songwriter, speaker/performer, and content creator. Kelsey has enjoyed working in emergency hospitals across California for over a decade. At her most recent clinic, she fell in love with the open hospital concept, and is passionate about teaching others how to implement this structure in their own practices. Kelsey also works as the Social Media Manager for DrAndyRoark.com, a Content Specialist for the Uncharted Veterinary Conferences and Community, and the manager of her own growing brand, Vet Tech Kelsey. With a background in the arts, Kelsey is passionate about the power of creativity, the importance of humor, and the magic that happens when art and science overlap. In her free time (what’s that?), she can be found hiking, writing goofy songs about Veterinary Medicine, and dressing up her Chihuahua even though she swore she would never be “that person”.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Kelsey Beth Carpenter RVT, or Vet Tech Kelsey as she's known to her adoring fans, is a registered veterinary technician, singer/songwriter, and all-around creative genius. Her humorous takes on veterinary medicine can be found across the internet, and today she joins the podcast to discuss what she has learned about veterinary medicine from her own journey as patient facing a chronic medical issue.

LINKS: Back to School Webinar Series: https://drandyroark.com/webinars

ABOUT OUR GUEST: Kelsey Beth Carpenter is a Registered Veterinary Technician, social media manager, singer/songwriter, speaker/performer, and content creator. Kelsey has enjoyed working in emergency hospitals across California for over a decade. At her most recent clinic, she fell in love with the open hospital concept, and is passionate about teaching others how to implement this structure in their own practices. Kelsey also works as the Social Media Manager for DrAndyRoark.com, a Content Specialist for the Uncharted Veterinary Conferences and Community, and the manager of her own growing brand, Vet Tech Kelsey. With a background in the arts, Kelsey is passionate about the power of creativity, the importance of humor, and the magic that happens when art and science overlap. In her free time (what’s that?), she can be found hiking, writing goofy songs about Veterinary Medicine, and dressing up her Chihuahua even though she swore she would never be “that person”.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1601176116Thu, 14 Sep 2023 05:00:00 -040039:53falsefullCOS - 222 -Nutritional Purr-spectives: Feline Health and Clinical NutritionCOS - 222 -Nutritional Purr-spectives: Feline Health and Clinical NutritionDr. Andy Sparkes joins the podcast to discuss his role as co-editor in the Purina Institute's brand new Handbook of Canine and Feline Clinical nutrition. Dr. Sparkes and Dr. Roark walk through the chapters on feline idiopathic cystitis and urolithiasis while discussing what's new and important in the newest edition of the handbook. Get the new Purina Institute Clinical Nutrition Handbook for free! The Purina Institute

ABOUT OUR GUEST: Dr. Andy Sparkes BVetMed PhD DipECVIM MANZCVS MRCVS graduated from the Royal Veterinary College (London) in 1983, and after four years in practice joined the University of Bristol as a resident in feline medicine. After the residency, he completed a PhD, and was then appointed as Lecturer in Feline Medicine. In 2000, he moved to the Animal Health Trust in the UK where in 2008 he took over as Head of the Division of Small Animal Studies. In 2012 he was appointed as Veterinary Director of International Cat Care and the International Society of Feline Medicine (ISFM), and since 2019 he has been an independent consultant. Andrew has published widely, is a diplomate of the ECVIM and is the founding and current co-editor of the Journal of Feline Medicine and Surgery.

]]>Dr. Andy Sparkes joins the podcast to discuss his role as co-editor in the Purina Institute's brand new Handbook of Canine and Feline Clinical nutrition. Dr. Sparkes and Dr. Roark walk through the chapters on feline idiopathic cystitis and urolithiasis while discussing what's new and important in the newest edition of the handbook. Get the new Purina Institute Clinical Nutrition Handbook for free! The Purina Institute

ABOUT OUR GUEST: Dr. Andy Sparkes BVetMed PhD DipECVIM MANZCVS MRCVS graduated from the Royal Veterinary College (London) in 1983, and after four years in practice joined the University of Bristol as a resident in feline medicine. After the residency, he completed a PhD, and was then appointed as Lecturer in Feline Medicine. In 2000, he moved to the Animal Health Trust in the UK where in 2008 he took over as Head of the Division of Small Animal Studies. In 2012 he was appointed as Veterinary Director of International Cat Care and the International Society of Feline Medicine (ISFM), and since 2019 he has been an independent consultant. Andrew has published widely, is a diplomate of the ECVIM and is the founding and current co-editor of the Journal of Feline Medicine and Surgery.

]]>tag:soundcloud,2010:tracks/1579299431Mon, 11 Sep 2023 05:00:00 -040023:27falsefullCOS - 221 - Employment Negotiations Without Burning BridgesCOS - 221 - Employment Negotiations Without Burning BridgesStacy Pursell, founder of the Vet Recruiter, joins Dr. Andy Roark to talk about common pitfalls in negotiating for a new job.

LINKS: The Vet Recruiter: https://thevetrecruiter.com

ABOUT OUR GUEST: Stacy Pursell is an executive search consultant or executive recruiter serving the Animal Health industry and Veterinary profession for 25+ years. She is a workplace/workforce expert and a Certified Employee Retention Specialist. She is hired by the world’s leading Animal Health and Veterinary employers to find top talent while at the same time helping Animal Health and Veterinary professional take the next strategic move in their career. Stacy is also the host of The People of Animal Health Podcast.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Stacy Pursell, founder of the Vet Recruiter, joins Dr. Andy Roark to talk about common pitfalls in negotiating for a new job.

LINKS: The Vet Recruiter: https://thevetrecruiter.com

ABOUT OUR GUEST: Stacy Pursell is an executive search consultant or executive recruiter serving the Animal Health industry and Veterinary profession for 25+ years. She is a workplace/workforce expert and a Certified Employee Retention Specialist. She is hired by the world’s leading Animal Health and Veterinary employers to find top talent while at the same time helping Animal Health and Veterinary professional take the next strategic move in their career. Stacy is also the host of The People of Animal Health Podcast.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1601177382Thu, 07 Sep 2023 05:00:00 -040033:35falsefullCOS - 220 - Leveraging AI To Improve Clinical Care In Veterinary MedicineCOS - 220 - Leveraging AI To Improve Clinical Care In Veterinary MedicineDr. Jen Chatfield (aka Dr. Jen the vet) joins Dr. Andy Roark to discuss how clinicians are already using AI and machine learning in practice, and how these tools can be leveraged to improve clinical outcomes.

LINKS: Chats with the Chatfields: https://chatfieldshow.com

ABOUT OUR GUEST: Dr. Jen Chatfield (aka Dr. Jen the vet) is a national thought-leader in infectious disease and conservation medicine. She’s been a practice owner, a relief vet, worked in public health, serves as a member of the National Veterinary Response Team, and is a Medical Reserve Corps member. She serves on the advisory board for DVM360, PetVet Magazine, and VPNextGen and as an Associate Editor of the Journal of Zoo and Wildlife Medicine. Dr. Jen is one of the most popular speakers at the largest veterinary conferences and has been quoted in national magazines including Better Homes & Gardens. She was selected as a Future Leader by the AVMA and has been awarded 2 Gold Stars for contributions to veterinary medicine by the Florida Veterinary Medical Association. She loves French bulldogs, Himalayan cats, the dirtiest of vodka martinis and basking on Caribbean beaches.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Jen Chatfield (aka Dr. Jen the vet) joins Dr. Andy Roark to discuss how clinicians are already using AI and machine learning in practice, and how these tools can be leveraged to improve clinical outcomes.

LINKS: Chats with the Chatfields: https://chatfieldshow.com

ABOUT OUR GUEST: Dr. Jen Chatfield (aka Dr. Jen the vet) is a national thought-leader in infectious disease and conservation medicine. She’s been a practice owner, a relief vet, worked in public health, serves as a member of the National Veterinary Response Team, and is a Medical Reserve Corps member. She serves on the advisory board for DVM360, PetVet Magazine, and VPNextGen and as an Associate Editor of the Journal of Zoo and Wildlife Medicine. Dr. Jen is one of the most popular speakers at the largest veterinary conferences and has been quoted in national magazines including Better Homes & Gardens. She was selected as a Future Leader by the AVMA and has been awarded 2 Gold Stars for contributions to veterinary medicine by the Florida Veterinary Medical Association. She loves French bulldogs, Himalayan cats, the dirtiest of vodka martinis and basking on Caribbean beaches.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1593079845Thu, 31 Aug 2023 05:00:00 -040027:21falsefullCOS - 219 - Talking About Behavioral Euthanasia (HDYTT)COS - 219 - Talking About Behavioral Euthanasia (HDYTT)Dr. Lisa Radosta, Veterinary Behavior Specialist, is on the podcast to discuss the behavioral euthanasia, the guilt and shame that pet owners experience as they consider it, and how best to support and talk to your veterinary team.

LINKS: Florida Veterinary Behavior Service: https://flvetbehavior.com/ Dr. Lisa Radosta Homepage: https://drlisaradosta.com

ABOUT OUR GUEST: Dr. Lisa Radosta graduated from the University of Florida College of Veterinary Medicine in 2000. She completed a residency in Behavioral Medicine at the University of Pennsylvania. During her residency, she was awarded the American College of Veterinary Behaviorists Resident research award two years in a row. Dr. Radosta is the owner of Florida Veterinary Behavior Service, a specialty behavior practice in southeast Florida and co-owns Dog Nerds, an online educational resource for owners whose pets have behavior disorders. She is a sought after speaker nationally and internationally. She is a coauthor of several books including: Behavior Problems of the Dog and Cat, 4th edition and From Fearful to Fear Free. She is a contributing author for Blackwell’s Five Minute Veterinary Consult, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior, Decoding your Cat, Canine and Feline Behavior for Veterinary Technicians and Nurses and Feline and Small Animal Pediatrics. Her new textbook, Handbook of Behavior Problems of the Dog and Cat, 4th Edition is due out May, 2023. She has published research articles in the Journal of Applied Animal Behavior Science, Journal of Veterinary Behavior and The Veterinary Journal and written review articles for Advances in Small Animal Medicine and Surgery, Compendium, NAVC, Veterinary Team Brief, Clinician’s Brief and AAHA Newstat. She has served on the Fear Free Executive Council and the AAHA Behavior Management Task Force. She has been interviewed for many publications including Cat Fancy, Dog Fancy, Palm Beach Post, NAVC Clinician’s Brief, Sun Sentinel, WebMD, AAHA trends, Real Simple, Good News for Pets, Catster, DVM 360 and AAHA News Stat. She has appeared on Lifetime television, Laurie Live, local news in southeast Florida, Mitch Wilder's Amazing Pet Discoveries, Nat Geo Wild, Animal Planet, Steve Dale's Pet Talk and Dogs, CNBC and Cats and Scapegoats.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Lisa Radosta, Veterinary Behavior Specialist, is on the podcast to discuss the behavioral euthanasia, the guilt and shame that pet owners experience as they consider it, and how best to support and talk to your veterinary team.

LINKS: Florida Veterinary Behavior Service: https://flvetbehavior.com/ Dr. Lisa Radosta Homepage: https://drlisaradosta.com

ABOUT OUR GUEST: Dr. Lisa Radosta graduated from the University of Florida College of Veterinary Medicine in 2000. She completed a residency in Behavioral Medicine at the University of Pennsylvania. During her residency, she was awarded the American College of Veterinary Behaviorists Resident research award two years in a row. Dr. Radosta is the owner of Florida Veterinary Behavior Service, a specialty behavior practice in southeast Florida and co-owns Dog Nerds, an online educational resource for owners whose pets have behavior disorders. She is a sought after speaker nationally and internationally. She is a coauthor of several books including: Behavior Problems of the Dog and Cat, 4th edition and From Fearful to Fear Free. She is a contributing author for Blackwell’s Five Minute Veterinary Consult, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior, Decoding your Cat, Canine and Feline Behavior for Veterinary Technicians and Nurses and Feline and Small Animal Pediatrics. Her new textbook, Handbook of Behavior Problems of the Dog and Cat, 4th Edition is due out May, 2023. She has published research articles in the Journal of Applied Animal Behavior Science, Journal of Veterinary Behavior and The Veterinary Journal and written review articles for Advances in Small Animal Medicine and Surgery, Compendium, NAVC, Veterinary Team Brief, Clinician’s Brief and AAHA Newstat. She has served on the Fear Free Executive Council and the AAHA Behavior Management Task Force. She has been interviewed for many publications including Cat Fancy, Dog Fancy, Palm Beach Post, NAVC Clinician’s Brief, Sun Sentinel, WebMD, AAHA trends, Real Simple, Good News for Pets, Catster, DVM 360 and AAHA News Stat. She has appeared on Lifetime television, Laurie Live, local news in southeast Florida, Mitch Wilder's Amazing Pet Discoveries, Nat Geo Wild, Animal Planet, Steve Dale's Pet Talk and Dogs, CNBC and Cats and Scapegoats.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1583689903Thu, 24 Aug 2023 05:00:00 -040023:41falsefullCOS - 218 - How A Spectrum Of Care Approach Can Improve Team EfficiencyCOS - 218 - How A Spectrum Of Care Approach Can Improve Team EfficiencyDr. Emily Tincher returns to the podcast to discuss how to keep teams working efficiently while implementing a spectrum of care approach inside practices. This episode is made possible ad-free by Nationwide Embracing a Spectrum of Care.

LINKS: https://www.petinsurance.com/veterinarians/spectrum-of-care/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Veterinary Relations at Nationwide Pet, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).

]]>Dr. Emily Tincher returns to the podcast to discuss how to keep teams working efficiently while implementing a spectrum of care approach inside practices. This episode is made possible ad-free by Nationwide Embracing a Spectrum of Care.

LINKS: https://www.petinsurance.com/veterinarians/spectrum-of-care/ Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Veterinary Relations at Nationwide Pet, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).

]]>tag:soundcloud,2010:tracks/1544028316Thu, 17 Aug 2023 05:59:00 -040028:55falsefullCOS - 217 - Structuring Associate DVM Pay To CompeteCOS - 217 - Structuring Associate DVM Pay To CompeteDr. Karen Felsted DVM, CPA joins Dr. Andy Roark to talk about how practices can structure veterinarian compensation to better compete for new hires. They discuss salaries, production, split rate production, new graduate compensation and what the future of pay for veterinarians may look like.

LINKS: PantheraT Management Consulting: https://www.pantherat.com

ABOUT OUR GUEST: Dr. Karen Felsted is a CPA as well as a veterinarian and has spent the last 20 years working as a financial and operational consultant to veterinary practices and the animal health industry. She is active in multiple veterinary organizations, has written an extensive number of articles for a wide range of veterinary publications and speaks regularly at national and international veterinary meetings. In 2011 and 2017, she was awarded the Western Veterinary Conference Practice Management Continuing Educator of the Year and in 2014, the VetPartners Distinguished Life Member Award.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Karen Felsted DVM, CPA joins Dr. Andy Roark to talk about how practices can structure veterinarian compensation to better compete for new hires. They discuss salaries, production, split rate production, new graduate compensation and what the future of pay for veterinarians may look like.

LINKS: PantheraT Management Consulting: https://www.pantherat.com

ABOUT OUR GUEST: Dr. Karen Felsted is a CPA as well as a veterinarian and has spent the last 20 years working as a financial and operational consultant to veterinary practices and the animal health industry. She is active in multiple veterinary organizations, has written an extensive number of articles for a wide range of veterinary publications and speaks regularly at national and international veterinary meetings. In 2011 and 2017, she was awarded the Western Veterinary Conference Practice Management Continuing Educator of the Year and in 2014, the VetPartners Distinguished Life Member Award.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1582502175Thu, 10 Aug 2023 05:00:00 -040035:30falsefullCOS - 216 - Heart Murmur and Cough in a Senior Dental Dog (HDYTT)COS - 216 - Heart Murmur and Cough in a Senior Dental Dog (HDYTT)Dr. Andrea Eriksson De Rezende, veterinary cardiologist, joins Dr. Andy Roark to discuss a cardiology case. Dr. Roark has an 11yo FS chihuahua with a grade V/VI systolic heart murmur that needs a dental cleaning. The patient is reportedly starting to cough at home. Dr. Roark wonders if this patient is safe for anesthesia and what sort of diagnostic workup and treatment plan would be appropriate. Dr. Eriksson lends her expertise! This episode is brought to you by CEVA Animal Health

LINKS: Explore Free CE from Ceva: https://www.cevaconnect.com/ce/?utm_source=TheConeOfShame&utm_medium=podcast&utm_campaign=Susanne_cardio Cardalis Info: https://www.cevaconnect.com/cardiology/products/ Skyline Veterinary Specialists: https://skylinevetspecialists.com/ Email: andreaeriksson@skylinevetspecialists.com Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark Cardalis

Important Safety Information: Do not administer in conjunction with non-steroidal anti-inflammatory drugs (NSAIDs) in dogs with renal insufficiency. Do not use in dogs with hypoadrenocorticism (Addison's disease), hyperkalemia or hyponatremia. Do not use in dogs with known hypersensitivity to ACE inhibitors or spironolactone. The safety and effectiveness of concurrent therapy of Cardalis™ with pimobendan has not been evaluated. The safety of Cardalis™ has not been evaluated in pregnant, lactating, breeding, or growing dogs. Cardalis™ administration should begin after pulmonary edema is stabilized. Regular monitoring of renal function and serum potassium levels is recommended. Common side effects from a field study include anorexia, vomiting, lethargy, diarrhea and renal insufficiency.

ABOUT OUR GUEST: Dr. Andrea Eriksson De Rezende is a native of Eugene, Oregon and completed her undergraduate studies at Willamette University in Salem, Oregon. She received her veterinary degree from Oregon State University in 2005, which was followed by a one-year rotating small animal and surgical internship at Oregon State University. She then completed a three-year residency in cardiology at North Carolina State University. Dr. Eriksson De Rezende became a Diplomate of the American College of Veterinary Internal Medicine (Cardiology) in 2009. Until mid 2011, Andrea was an assistant professor of cardiology at Virginia-Maryland Regional College of Veterinary Medicine. Andrea then moved to Brooklyn, NY to join the Veterinary Emergency and Referral group. Currently, Andrea is managing partner at Skyline Veterinary Specialists in Matthews, NC. Her research interests include management of congestive heart failure with particular interest in the renin-angiotensin-aldosterone system as well as cardiac imaging. Personal interests include cooking, travel & singing.

]]>Dr. Andrea Eriksson De Rezende, veterinary cardiologist, joins Dr. Andy Roark to discuss a cardiology case. Dr. Roark has an 11yo FS chihuahua with a grade V/VI systolic heart murmur that needs a dental cleaning. The patient is reportedly starting to cough at home. Dr. Roark wonders if this patient is safe for anesthesia and what sort of diagnostic workup and treatment plan would be appropriate. Dr. Eriksson lends her expertise! This episode is brought to you by CEVA Animal Health

LINKS: Explore Free CE from Ceva: https://www.cevaconnect.com/ce/?utm_source=TheConeOfShame&utm_medium=podcast&utm_campaign=Susanne_cardio Cardalis Info: https://www.cevaconnect.com/cardiology/products/ Skyline Veterinary Specialists: https://skylinevetspecialists.com/ Email: andreaeriksson@skylinevetspecialists.com Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark Cardalis

Important Safety Information: Do not administer in conjunction with non-steroidal anti-inflammatory drugs (NSAIDs) in dogs with renal insufficiency. Do not use in dogs with hypoadrenocorticism (Addison's disease), hyperkalemia or hyponatremia. Do not use in dogs with known hypersensitivity to ACE inhibitors or spironolactone. The safety and effectiveness of concurrent therapy of Cardalis™ with pimobendan has not been evaluated. The safety of Cardalis™ has not been evaluated in pregnant, lactating, breeding, or growing dogs. Cardalis™ administration should begin after pulmonary edema is stabilized. Regular monitoring of renal function and serum potassium levels is recommended. Common side effects from a field study include anorexia, vomiting, lethargy, diarrhea and renal insufficiency.

ABOUT OUR GUEST: Dr. Andrea Eriksson De Rezende is a native of Eugene, Oregon and completed her undergraduate studies at Willamette University in Salem, Oregon. She received her veterinary degree from Oregon State University in 2005, which was followed by a one-year rotating small animal and surgical internship at Oregon State University. She then completed a three-year residency in cardiology at North Carolina State University. Dr. Eriksson De Rezende became a Diplomate of the American College of Veterinary Internal Medicine (Cardiology) in 2009. Until mid 2011, Andrea was an assistant professor of cardiology at Virginia-Maryland Regional College of Veterinary Medicine. Andrea then moved to Brooklyn, NY to join the Veterinary Emergency and Referral group. Currently, Andrea is managing partner at Skyline Veterinary Specialists in Matthews, NC. Her research interests include management of congestive heart failure with particular interest in the renin-angiotensin-aldosterone system as well as cardiac imaging. Personal interests include cooking, travel & singing.

]]>tag:soundcloud,2010:tracks/1544040856Mon, 07 Aug 2023 05:00:00 -040028:55falsefullCOS - 215 - Hall Of Fame: Venomous Snake Bite To The Lip! (HDYTT)COS - 215 - Hall Of Fame: Venomous Snake Bite To The Lip! (HDYTT)In this Hall of Fame Episode: Join Dr. Roark and the wizard, the legend "Uncle Mickey Schaer" as they talk about that case that terrifies us all - the venomous snake bite!

LINKS: Uncharted Practice Leader Summit: https://unchartedvet.com/practice-leaders-summit-2023

ABOUT OUR GUEST: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMC as a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rd editions and Clinical Signs in Small Animal Medicine, 1st and 2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>In this Hall of Fame Episode: Join Dr. Roark and the wizard, the legend "Uncle Mickey Schaer" as they talk about that case that terrifies us all - the venomous snake bite!

LINKS: Uncharted Practice Leader Summit: https://unchartedvet.com/practice-leaders-summit-2023

ABOUT OUR GUEST: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMC as a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rd editions and Clinical Signs in Small Animal Medicine, 1st and 2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1577137782Thu, 03 Aug 2023 05:00:00 -040027:00falsefullCOS - 214 - Lessons We Wish We Had Learned Before Managing:leading People Part 1COS - 214 - Lessons We Wish We Had Learned Before Managing:leading People Part 1Crossover Episode!! In this episode, originally published on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Goddess Stephanie Goss talk about the lessons they wish they'd known BEFORE they started managing people and leading teams! If you like this episode, you can check out part 2 over at the Uncharted Veterinary Podcast!

LINKS: Uncharted Events: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Stephanie Goss started in the veterinary field quite by accident but fell in love with the experience of being able to serve people and their pets. With over 15 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves helping managers and owners control their inventory and leverage their profits by maximizing their home delivery using online pharmacies. She is a vet med nerd who loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff. Stephanie is the Director of Community Development for the Uncharted Veterinary Conference. More notably she’s the co-host of the Uncharted Veterinary Podcast where her laughter highlights the start of every episode and her knowledge bombs reign down like massive chunks of enlightenment from on high.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Crossover Episode!! In this episode, originally published on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Goddess Stephanie Goss talk about the lessons they wish they'd known BEFORE they started managing people and leading teams! If you like this episode, you can check out part 2 over at the Uncharted Veterinary Podcast!

LINKS: Uncharted Events: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Stephanie Goss started in the veterinary field quite by accident but fell in love with the experience of being able to serve people and their pets. With over 15 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves helping managers and owners control their inventory and leverage their profits by maximizing their home delivery using online pharmacies. She is a vet med nerd who loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff. Stephanie is the Director of Community Development for the Uncharted Veterinary Conference. More notably she’s the co-host of the Uncharted Veterinary Podcast where her laughter highlights the start of every episode and her knowledge bombs reign down like massive chunks of enlightenment from on high.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1571360845Thu, 27 Jul 2023 05:00:00 -040056:39falsefullCOS - 213 - Name That Nephrotoxin: A Quick ReviewCOS - 213 - Name That Nephrotoxin: A Quick ReviewDr. Tim Evans, a diplomate of the American College of Theriogenologists and of the The American Board of Veterinary Toxicology, joins Dr. Andy Roark to talk toxins! Dr. Evans tells stories from practice as a toxicologist as he walks through the most common nephrotoxins we see in veterinary medicine today. This episode is not to be missed! This episode is brought to you by Hill's Pet Nutrition and the Hill's Veterinary Academy

LINKS: The Hill's Veterinary Academy is a one site solution for educating the entire veterinary team. On the HVA, you can find FREE RACE CE from leading specialists and experts, patient-centric education beyond nutrition and flexible, on-demand content that fits your schedule. Hill's Veterinary Academy: https://na.hillsvna.com/ To learn more about the nutritional management of pets with kidney disease, check out the Chronic Kidney Disease Inside Scoop video on Hill's Veterinary Academy. This video shows you how Hill's new Prescription Diet k/d ActivBiome+Kidney Defense uses the gut-kidney axis to help pets with kidney disease. Chronic Kidney Disease Inside Scoop video: https://na.hillsvna.com/en_US/resources-2/view/87 ASPCA Pet Poison Control Pet Poison Helpline

ABOUT OUR GUEST: Dr. Tim Evans is a diplomate of the American College of Theriogenologists and of the The American Board of Veterinary Toxicology. Dr. Evans was the Toxicology Section Head in the Veterinary Medical Diagnostic Laboratory at the University of Missouri for almost twenty years, until November 1, 2022, and he now wears several new hats at the University of Missouri, including Associate Professor in the Department of Biomedical Sciences, MU College of Veterinary Medicine Public Engagement & Continuing Education Coordinator, and MU Extension Specialist in Animal Health & Veterinary Toxicology. Dr. Evans received his DVM from the University of California, Davis in 1982, and he earned both his MS (1996) and PhD (2002) from MIZZOU. He has been described as “intimidatingly enthusiastic,” especially when it comes to teaching veterinary professional students, and he was recognized as the April 2009 Nerd of MIZZOU and Nerd of the Year in 2010. Dr. Evans was also recognized as a William T. Kemper Fellow for Excellence in Teaching in 2013 and was MIZZOU’s 2015-2016 recipient of the Governor’s Award for Teaching Excellence. Dr. Evans also has a superhero alter ego, THE ANTIDOTE, the enemy of ALL things toxic, who periodically makes appearances in the classroom. Tim has been married to his extremely patient wife, Debbie, for 41 years, and they have two adult children, Andreya and William.

]]>Dr. Tim Evans, a diplomate of the American College of Theriogenologists and of the The American Board of Veterinary Toxicology, joins Dr. Andy Roark to talk toxins! Dr. Evans tells stories from practice as a toxicologist as he walks through the most common nephrotoxins we see in veterinary medicine today. This episode is not to be missed! This episode is brought to you by Hill's Pet Nutrition and the Hill's Veterinary Academy

LINKS: The Hill's Veterinary Academy is a one site solution for educating the entire veterinary team. On the HVA, you can find FREE RACE CE from leading specialists and experts, patient-centric education beyond nutrition and flexible, on-demand content that fits your schedule. Hill's Veterinary Academy: https://na.hillsvna.com/ To learn more about the nutritional management of pets with kidney disease, check out the Chronic Kidney Disease Inside Scoop video on Hill's Veterinary Academy. This video shows you how Hill's new Prescription Diet k/d ActivBiome+Kidney Defense uses the gut-kidney axis to help pets with kidney disease. Chronic Kidney Disease Inside Scoop video: https://na.hillsvna.com/en_US/resources-2/view/87 ASPCA Pet Poison Control Pet Poison Helpline

ABOUT OUR GUEST: Dr. Tim Evans is a diplomate of the American College of Theriogenologists and of the The American Board of Veterinary Toxicology. Dr. Evans was the Toxicology Section Head in the Veterinary Medical Diagnostic Laboratory at the University of Missouri for almost twenty years, until November 1, 2022, and he now wears several new hats at the University of Missouri, including Associate Professor in the Department of Biomedical Sciences, MU College of Veterinary Medicine Public Engagement & Continuing Education Coordinator, and MU Extension Specialist in Animal Health & Veterinary Toxicology. Dr. Evans received his DVM from the University of California, Davis in 1982, and he earned both his MS (1996) and PhD (2002) from MIZZOU. He has been described as “intimidatingly enthusiastic,” especially when it comes to teaching veterinary professional students, and he was recognized as the April 2009 Nerd of MIZZOU and Nerd of the Year in 2010. Dr. Evans was also recognized as a William T. Kemper Fellow for Excellence in Teaching in 2013 and was MIZZOU’s 2015-2016 recipient of the Governor’s Award for Teaching Excellence. Dr. Evans also has a superhero alter ego, THE ANTIDOTE, the enemy of ALL things toxic, who periodically makes appearances in the classroom. Tim has been married to his extremely patient wife, Debbie, for 41 years, and they have two adult children, Andreya and William.

]]>tag:soundcloud,2010:tracks/1544034907Thu, 20 Jul 2023 05:00:00 -040030:09falsefullCOS - 212 - Vomiting And Diarrhea In Dogs And Cats (HDYTT)COS - 212 - Vomiting And Diarrhea In Dogs And Cats (HDYTT)This week, veterinary internal medicine specialist Dr. Alison Manchester joins the podcast to break down diagnostic and treatment approaches for your vomiting and diarrhea cases. Drs. Manchester and Roark discuss both dogs and cats, and review best practices for working these cases up and managing them efficiently and effectively. This is a fantastic refresher episode packed full of pearls of wisdom! This episode is made possible ad-free by The Purina Institute!

LINKS Purina Institute Handbook of Canine and Feline Nutrition: https://www.purinainstitute.com/sign-up?utm_campaign=pin-acquisition2023&utm_medium=influencer&utm_source=cone_of_shame_podcast_manchester&utm_content=cr-clinical_nutrition_handbook_sign_up_pt-na&utm_term= CentreSquare: https://www.purinainstitute.com/centresquare Purina Institute: https://www.purinainstitute.com/

ABOUT OUR GUEST: Alison Manchester grew up in Rochester, NY and studied art history at Tufts University before veterinary school at Cornell. After an internship at the University of Wisconsin, she completed her Internal Medicine training at Colorado State University. Dr. Manchester became board-certified by the ACVIM in 2018. She is currently a post-doctoral fellow CSU, serving time on clinics and working on a PhD focused on immune dysregulation in dogs with chronic intestinal inflammation. Her studies involve utilizing novel platforms and non-invasive samples to expand understanding of the gastrointestinal tract in health and disease. When not in the lab or the clinic, she enjoys hiking, cooking, reading fiction, listening to music, and spending time with loved ones in Downeast Maine.

]]>This week, veterinary internal medicine specialist Dr. Alison Manchester joins the podcast to break down diagnostic and treatment approaches for your vomiting and diarrhea cases. Drs. Manchester and Roark discuss both dogs and cats, and review best practices for working these cases up and managing them efficiently and effectively. This is a fantastic refresher episode packed full of pearls of wisdom! This episode is made possible ad-free by The Purina Institute!

LINKS Purina Institute Handbook of Canine and Feline Nutrition: https://www.purinainstitute.com/sign-up?utm_campaign=pin-acquisition2023&utm_medium=influencer&utm_source=cone_of_shame_podcast_manchester&utm_content=cr-clinical_nutrition_handbook_sign_up_pt-na&utm_term= CentreSquare: https://www.purinainstitute.com/centresquare Purina Institute: https://www.purinainstitute.com/

ABOUT OUR GUEST: Alison Manchester grew up in Rochester, NY and studied art history at Tufts University before veterinary school at Cornell. After an internship at the University of Wisconsin, she completed her Internal Medicine training at Colorado State University. Dr. Manchester became board-certified by the ACVIM in 2018. She is currently a post-doctoral fellow CSU, serving time on clinics and working on a PhD focused on immune dysregulation in dogs with chronic intestinal inflammation. Her studies involve utilizing novel platforms and non-invasive samples to expand understanding of the gastrointestinal tract in health and disease. When not in the lab or the clinic, she enjoys hiking, cooking, reading fiction, listening to music, and spending time with loved ones in Downeast Maine.

]]>tag:soundcloud,2010:tracks/1500746293Mon, 17 Jul 2023 05:00:00 -040031:11falsefullCOS - 211 - Back To Reality - The Limits Of What We Can ControlCOS - 211 - Back To Reality - The Limits Of What We Can ControlJamie Holms RVT joins the podcast to interview Andy about one of his recent articles. The struggle to take ownership of what we can while knowing when to accept things that are out of our control is never easy. In this episode, Jamie and Andy talk through where those distinctions become challenging in veterinary medicine and what to do when its hard to tell the difference.

LINKS: Article - Back to Reality: https://todaysveterinarybusiness.com/back-to-reality-discharge-notes-0223

ABOUT OUR GUEST: Jamie Holms RVT is a new chicken mom and the Administrative Manager for Dr. Andy Roark, Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order. Fun Fact: Jamie’s a Slytherin

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Jamie Holms RVT joins the podcast to interview Andy about one of his recent articles. The struggle to take ownership of what we can while knowing when to accept things that are out of our control is never easy. In this episode, Jamie and Andy talk through where those distinctions become challenging in veterinary medicine and what to do when its hard to tell the difference.

LINKS: Article - Back to Reality: https://todaysveterinarybusiness.com/back-to-reality-discharge-notes-0223

ABOUT OUR GUEST: Jamie Holms RVT is a new chicken mom and the Administrative Manager for Dr. Andy Roark, Uncharted Veterinary Conferences. Jamie is passionate about helping the people who are helping pets and is a firm believer that the future of the veterinary profession is bright. Jamie is obsessed with baby goats, axolotls, hedgehogs, tea, plants (especially hoyas), kindle books, food, and sleep - not necessarily in that order. Fun Fact: Jamie’s a Slytherin

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1563508258Thu, 13 Jul 2023 05:00:00 -040038:35falsefullCOS - 210 - Nutrition Conversations that Change BehaviorsCOS - 210 - Nutrition Conversations that Change BehaviorsBoard-Certified Veterinary Nutritionist Dr. Jackie Parr joins Dr. Andy Roark to talk about her chapter in the new Purina Institute Handbook of Canine and Feline Nutrition! Dr. Parr talks about her objectives going into the exam room to take a nutrition history, how to use the interaction to build trust with pet owners, and ultimately how to convert these conversations into better clinical outcomes. She also talks about her fondness for leveraging telehealth to engage pet owners, and the most common pitfalls practices fall into when it comes to nutritional assessments. This episode is brought to you ad-free by The Purina Institute!

LINKS: Purina Institute Handbook of Canine and Feline Nutrition: https://www.purinainstitute.com/sign-up?utm_campaign=pin-acquisition2023&utm_medium=influencer&utm_source=cone_of_shame_podcast_parr&utm_content=cr-clinical_nutrition_handbook_sign_up_pt-na&utm_term= Purina Institute: https://www.purinainstitute.com/ American College of Veterinary Internal Medicine (Nutrition) Diet History Form: https://bit.ly/Nutrition-diet-form Purina Institute CentreSquare Diet History Form: https://www.purinainstitute.com/sites/default/files/2021-04/screening-evaluation.pdf World Small Animal Veterinary Association Global Nutrition Committee Nutrition Diet History Form: https://wsava.org/wp-content/uploads/2020/01/Diet-History-Form.pdf American College of Veterinary Internal Medicine: https://www.acvim.org/home Canadian Academy of Veterinary Nutrition: https://canvetnutrition.com/ American Academy of Veterinary Nutrition: https://aavnutrition.org/ Academy of Veterinary Nutrition Technicians: https://nutritiontechs.com/homepage/about/

ABOUT OUR GUEST: Dr. Jackie Parr (aka The Kibble QueenTM), a Board-Certified Veterinary Nutritionist® and one of under 100 Diplomates of the American College of Veterinary Internal Medicine (Nutrition), is a proud Canadian who currently resides in Athens, Georgia, USA with her beloved Boston Terrier. Festooned with veterinary and academic designations that speak to a passion for science and veterinary medicine that borders on obsession, Dr. Parr is among the elite where pet nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. She is a proud Founding Member and the Inaugural President of the Canadian Academy of Veterinary Nutrition (CAVN) and was delighted to join the University of Georgia’s College of Veterinary Medicine in 2020 as the Nestlé Purina Petcare Clinical Assistant Professor of Nutrition. She leads the small but mighty Clinical Nutrition Service which has grown to include of two ACVIM (Nutrition) Residents and two Registered Veterinary Technicians (RVTs) since 2021.

]]>Board-Certified Veterinary Nutritionist Dr. Jackie Parr joins Dr. Andy Roark to talk about her chapter in the new Purina Institute Handbook of Canine and Feline Nutrition! Dr. Parr talks about her objectives going into the exam room to take a nutrition history, how to use the interaction to build trust with pet owners, and ultimately how to convert these conversations into better clinical outcomes. She also talks about her fondness for leveraging telehealth to engage pet owners, and the most common pitfalls practices fall into when it comes to nutritional assessments. This episode is brought to you ad-free by The Purina Institute!

LINKS: Purina Institute Handbook of Canine and Feline Nutrition: https://www.purinainstitute.com/sign-up?utm_campaign=pin-acquisition2023&utm_medium=influencer&utm_source=cone_of_shame_podcast_parr&utm_content=cr-clinical_nutrition_handbook_sign_up_pt-na&utm_term= Purina Institute: https://www.purinainstitute.com/ American College of Veterinary Internal Medicine (Nutrition) Diet History Form: https://bit.ly/Nutrition-diet-form Purina Institute CentreSquare Diet History Form: https://www.purinainstitute.com/sites/default/files/2021-04/screening-evaluation.pdf World Small Animal Veterinary Association Global Nutrition Committee Nutrition Diet History Form: https://wsava.org/wp-content/uploads/2020/01/Diet-History-Form.pdf American College of Veterinary Internal Medicine: https://www.acvim.org/home Canadian Academy of Veterinary Nutrition: https://canvetnutrition.com/ American Academy of Veterinary Nutrition: https://aavnutrition.org/ Academy of Veterinary Nutrition Technicians: https://nutritiontechs.com/homepage/about/

ABOUT OUR GUEST: Dr. Jackie Parr (aka The Kibble QueenTM), a Board-Certified Veterinary Nutritionist® and one of under 100 Diplomates of the American College of Veterinary Internal Medicine (Nutrition), is a proud Canadian who currently resides in Athens, Georgia, USA with her beloved Boston Terrier. Festooned with veterinary and academic designations that speak to a passion for science and veterinary medicine that borders on obsession, Dr. Parr is among the elite where pet nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. She is a proud Founding Member and the Inaugural President of the Canadian Academy of Veterinary Nutrition (CAVN) and was delighted to join the University of Georgia’s College of Veterinary Medicine in 2020 as the Nestlé Purina Petcare Clinical Assistant Professor of Nutrition. She leads the small but mighty Clinical Nutrition Service which has grown to include of two ACVIM (Nutrition) Residents and two Registered Veterinary Technicians (RVTs) since 2021.

]]>tag:soundcloud,2010:tracks/1505639230Mon, 10 Jul 2023 06:00:00 -040033:58falsefullCOS - 209 - Your Next Exam Room Superpower: Harnessing the Skill of Clinical EmpathyCOS - 209 - Your Next Exam Room Superpower: Harnessing the Skill of Clinical EmpathyDr. Emily Tincher, Senior Director of Pet Health at Nationwide, joins the podcast to discuss the "Skill of Clinical Empathy." She and Dr. Roark talk about spectrum of care and define the term "Clinical Empathy". They compare notes on how good healthcare providers are measured, and Emily walks through the components of Clinical Empathy and how they can be applied in the veterinary exam room. This episode is sponsored and made possible ad-free by Nationwide!

LINKS: Nationwide spectrum of care: spectrum-of-care.com Evidence-based medicine for pyometra: https://avmajournals.avma.org/view/journals/javma/260/S2/javma.20.12.0713.xml Veterinary Leadership Institute’s Trek: https://veterinaryleadershipinstitute.org/vli-trek/ Review article of clinical empathy in human medicine: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4294163/ Family Quality of Life article for spectrum of care, Brown et al.: https://avmajournals.avma.org/view/journals/javma/aop/javma.23.01.0016/javma.23.01.0016.xml?tab_body=supplementary-materials

ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Pet Health at Nationwide, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).

]]>Dr. Emily Tincher, Senior Director of Pet Health at Nationwide, joins the podcast to discuss the "Skill of Clinical Empathy." She and Dr. Roark talk about spectrum of care and define the term "Clinical Empathy". They compare notes on how good healthcare providers are measured, and Emily walks through the components of Clinical Empathy and how they can be applied in the veterinary exam room. This episode is sponsored and made possible ad-free by Nationwide!

LINKS: Nationwide spectrum of care: spectrum-of-care.com Evidence-based medicine for pyometra: https://avmajournals.avma.org/view/journals/javma/260/S2/javma.20.12.0713.xml Veterinary Leadership Institute’s Trek: https://veterinaryleadershipinstitute.org/vli-trek/ Review article of clinical empathy in human medicine: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4294163/ Family Quality of Life article for spectrum of care, Brown et al.: https://avmajournals.avma.org/view/journals/javma/aop/javma.23.01.0016/javma.23.01.0016.xml?tab_body=supplementary-materials

ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Pet Health at Nationwide, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).

]]>tag:soundcloud,2010:tracks/1490637442Thu, 06 Jul 2023 06:00:00 -040032:19falsefullCOS - 208 - Hall Of Fame - Firework Phobia Over The PhoneCOS - 208 - Hall Of Fame - Firework Phobia Over The PhoneThis week on the Cone..... We have a Hall of Fame episode for you! Dr. Andy Roark talks to Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start. Let's get into it!

ABOUT OUR GUEST: Dr. Lisa Radosta graduated from the University of Florida College of Veterinary Medicine in 2000. She completed a residency in Behavioral Medicine at the University of Pennsylvania. During her residency, she was awarded the American College of Veterinary Behaviorists Resident research award two years in a row. Dr. Radosta is the owner of Florida Veterinary Behavior Service, a specialty behavior practice in southeast Florida and co-owns Dog Nerds, an online educational resource for owners whose pets have behavior disorders. She is a sought after speaker nationally and internationally. She is a coauthor of several books including: Behavior Problems of the Dog and Cat, 4th edition and From Fearful to Fear Free. She is a contributing author for Blackwell’s Five Minute Veterinary Consult, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior, Decoding your Cat, Canine and Feline Behavior for Veterinary Technicians and Nurses and Feline and Small Animal Pediatrics. Her new textbook, Handbook of Behavior Problems of the Dog and Cat, 4th Edition is due out May, 2023. She has published research articles in the Journal of Applied Animal Behavior Science, Journal of Veterinary Behavior and The Veterinary Journal and written review articles for Advances in Small Animal Medicine and Surgery, Compendium, NAVC, Veterinary Team Brief, Clinician’s Brief and AAHA Newstat. She has served on the Fear Free Executive Council and the AAHA Behavior Management Task Force. She has been interviewed for many publications including Cat Fancy, Dog Fancy, Palm Beach Post, NAVC Clinician’s Brief, Sun Sentinel, WebMD, AAHA trends, Real Simple, Good News for Pets, Catster, DVM 360 and AAHA News Stat. She has appeared on Lifetime television, Laurie Live, local news in southeast Florida, Mitch Wilder's Amazing Pet Discoveries, Nat Geo Wild, Animal Planet, Steve Dale's Pet Talk and Dogs, CNBC and Cats and Scapegoats.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone..... We have a Hall of Fame episode for you! Dr. Andy Roark talks to Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start. Let's get into it!

ABOUT OUR GUEST: Dr. Lisa Radosta graduated from the University of Florida College of Veterinary Medicine in 2000. She completed a residency in Behavioral Medicine at the University of Pennsylvania. During her residency, she was awarded the American College of Veterinary Behaviorists Resident research award two years in a row. Dr. Radosta is the owner of Florida Veterinary Behavior Service, a specialty behavior practice in southeast Florida and co-owns Dog Nerds, an online educational resource for owners whose pets have behavior disorders. She is a sought after speaker nationally and internationally. She is a coauthor of several books including: Behavior Problems of the Dog and Cat, 4th edition and From Fearful to Fear Free. She is a contributing author for Blackwell’s Five Minute Veterinary Consult, Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior, Decoding your Cat, Canine and Feline Behavior for Veterinary Technicians and Nurses and Feline and Small Animal Pediatrics. Her new textbook, Handbook of Behavior Problems of the Dog and Cat, 4th Edition is due out May, 2023. She has published research articles in the Journal of Applied Animal Behavior Science, Journal of Veterinary Behavior and The Veterinary Journal and written review articles for Advances in Small Animal Medicine and Surgery, Compendium, NAVC, Veterinary Team Brief, Clinician’s Brief and AAHA Newstat. She has served on the Fear Free Executive Council and the AAHA Behavior Management Task Force. She has been interviewed for many publications including Cat Fancy, Dog Fancy, Palm Beach Post, NAVC Clinician’s Brief, Sun Sentinel, WebMD, AAHA trends, Real Simple, Good News for Pets, Catster, DVM 360 and AAHA News Stat. She has appeared on Lifetime television, Laurie Live, local news in southeast Florida, Mitch Wilder's Amazing Pet Discoveries, Nat Geo Wild, Animal Planet, Steve Dale's Pet Talk and Dogs, CNBC and Cats and Scapegoats.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1551353032Thu, 29 Jun 2023 06:00:00 -040022:08falsefullCOS - 207 - The Data Driven Future Of Vet MedCOS - 207 - The Data Driven Future Of Vet MedDr. Jules Benson, BVSc, MRCVS, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to talk about the power (and scarcity) of big data in veterinary medicine. They discuss how medical data is currently being collected in clinics and by pet insurance companies, and how this data can be harnessed to achieve better clinical outcomes while increasing access to care. Jules and Andy discuss the requirement for artificial intelligence to be trained on large data sets, and Jules explains how he thinks data collection inside veterinary practices will look in 10 years. This episode is brought to you by Nationwide.

LINKS: Nationwide White Papers: Age and disease Brachycephalic dogs Cancer AVMA - AAVMC Veterinary Futures Commission Dr. Jules Benson on LinkedIn

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

]]>Dr. Jules Benson, BVSc, MRCVS, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to talk about the power (and scarcity) of big data in veterinary medicine. They discuss how medical data is currently being collected in clinics and by pet insurance companies, and how this data can be harnessed to achieve better clinical outcomes while increasing access to care. Jules and Andy discuss the requirement for artificial intelligence to be trained on large data sets, and Jules explains how he thinks data collection inside veterinary practices will look in 10 years. This episode is brought to you by Nationwide.

LINKS: Nationwide White Papers: Age and disease Brachycephalic dogs Cancer AVMA - AAVMC Veterinary Futures Commission Dr. Jules Benson on LinkedIn

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

]]>tag:soundcloud,2010:tracks/1544049967Mon, 26 Jun 2023 06:00:00 -040033:47falsefullCOS - 206 - What Does The Modern Pet Owner Actually Want?COS - 206 - What Does The Modern Pet Owner Actually Want?Steve Dale, certified animal behavior consultant (CABC), joins Dr. Andy Roark to discuss what modern pet owners want. Steve explains the rise of the "fur baby" and how that cultural shift has intersected with a larger demand for convenience and immediate service. Steve imagines what the desired pet owner experience looks like today, and what it might look like five years from now.

LINKS: Steve's Blog & Website: https://stevedalepetworld.com/ TikTok: @groucho_thefunnycat

ABOUT OUR GUEST: Steve Dale, certified animal behavior consultant (CABC), has reached more pet owners over the past few decades than any other pet journalist in America. He is the host of two nationally syndicated radio shows, Steve Dale’s Pet World and The Pet Minute (together heard on more than 100 radio stations, syndicated Black Dog Radio Productions, since 2005). He’s also a special contributor at WGN Radio, Chicago, and program host of Steve Dale’s Pet World (since 1997), and host of Steve Dale’s Other World, a general talk show (2020). He formerly hosted the nationally broadcast Animal Planet Radio. He’s currently a writer and contributing editor for CATster, columnist for DVM 360 where he also serves as a member of the Editorial Advisory Board. He’s also a columnist for the Journal of National Association of Veterinary Technicians in America. Steve is Chief Correspondent at Fear Free Happy Homes.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Steve Dale, certified animal behavior consultant (CABC), joins Dr. Andy Roark to discuss what modern pet owners want. Steve explains the rise of the "fur baby" and how that cultural shift has intersected with a larger demand for convenience and immediate service. Steve imagines what the desired pet owner experience looks like today, and what it might look like five years from now.

LINKS: Steve's Blog & Website: https://stevedalepetworld.com/ TikTok: @groucho_thefunnycat

ABOUT OUR GUEST: Steve Dale, certified animal behavior consultant (CABC), has reached more pet owners over the past few decades than any other pet journalist in America. He is the host of two nationally syndicated radio shows, Steve Dale’s Pet World and The Pet Minute (together heard on more than 100 radio stations, syndicated Black Dog Radio Productions, since 2005). He’s also a special contributor at WGN Radio, Chicago, and program host of Steve Dale’s Pet World (since 1997), and host of Steve Dale’s Other World, a general talk show (2020). He formerly hosted the nationally broadcast Animal Planet Radio. He’s currently a writer and contributing editor for CATster, columnist for DVM 360 where he also serves as a member of the Editorial Advisory Board. He’s also a columnist for the Journal of National Association of Veterinary Technicians in America. Steve is Chief Correspondent at Fear Free Happy Homes.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1535426683Thu, 22 Jun 2023 06:00:00 -040032:47falsefullCOS - 205 - A Blueprint For Vet Team Retention & Wellness?COS - 205 - A Blueprint For Vet Team Retention & Wellness?Dr. Brian Bourquin joins the podcast to discuss the new NOMV C.L.E.A.R. Blueprint. This is a hospital wellness certification program that was recently introduced to veterinary clinics. Dr. Bourquin talks about the certification, the experience of implementing it in his own Boston veterinary practices, and lessons learned along the way.

LINKS: CLEAR Blueprint: https://www.nomv.org/clearblueprint/ NOMV Homepage: https://www.nomv.org

ABOUT OUR GUEST: Fueled by childhood dreams of being a keeper at his own zoo, Dr. Brian Bourquin realized from a young age his path – a career in veterinary work. His journey began with graduation from Cornell University, the No. 1 school in the U.S. for veterinary medicine. After 13 years as a Boston veterinarian, he founded Boston Veterinary Clinic in 2012, placing an emphasis on trust, compassion, and top-level patient care. Embraced by the pet-loving community and with the aid of like-minded veterinary professionals, the practice has grown to 5 locations, each focusing on the best medicine possible with accreditations from AAHA, Fear Free, and Cat-Friendly Practices.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Brian Bourquin joins the podcast to discuss the new NOMV C.L.E.A.R. Blueprint. This is a hospital wellness certification program that was recently introduced to veterinary clinics. Dr. Bourquin talks about the certification, the experience of implementing it in his own Boston veterinary practices, and lessons learned along the way.

LINKS: CLEAR Blueprint: https://www.nomv.org/clearblueprint/ NOMV Homepage: https://www.nomv.org

ABOUT OUR GUEST: Fueled by childhood dreams of being a keeper at his own zoo, Dr. Brian Bourquin realized from a young age his path – a career in veterinary work. His journey began with graduation from Cornell University, the No. 1 school in the U.S. for veterinary medicine. After 13 years as a Boston veterinarian, he founded Boston Veterinary Clinic in 2012, placing an emphasis on trust, compassion, and top-level patient care. Embraced by the pet-loving community and with the aid of like-minded veterinary professionals, the practice has grown to 5 locations, each focusing on the best medicine possible with accreditations from AAHA, Fear Free, and Cat-Friendly Practices.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1535384995Thu, 15 Jun 2023 06:00:00 -040030:34falsefullCOS - 204 - Intentional Discounting RevisitedCOS - 204 - Intentional Discounting RevisitedDr. Tannetje’ Crocker joins the podcast to expand on a previous episode where she and Dr. Roark discussed the ethics and implementation of intentional discounting. In this episode, Drs. Crocker and Roark talk about the feedback from that episode, what they see as valid criticism and what they disagree with. The conversation then turns to a larger perspective on supporting pet owners who struggle to avoid finance, and the realities of working in a corporate emergency practice vs owning an independent clinic.

LINKS: Follow Dr. Crocker's veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Tannetje’ Crocker joins the podcast to expand on a previous episode where she and Dr. Roark discussed the ethics and implementation of intentional discounting. In this episode, Drs. Crocker and Roark talk about the feedback from that episode, what they see as valid criticism and what they disagree with. The conversation then turns to a larger perspective on supporting pet owners who struggle to avoid finance, and the realities of working in a corporate emergency practice vs owning an independent clinic.

LINKS: Follow Dr. Crocker's veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1533597196Thu, 08 Jun 2023 06:00:00 -040034:35falsefullCOS - 203 - Are Non - Compete Clauses Going Away In Veterinarian Contracts?COS - 203 - Are Non - Compete Clauses Going Away In Veterinarian Contracts?Dr. Lance Roasa joins the podcast to talk non-compete clauses! There has been a lot of attention recently on FTC proposed rule makings around non-compete agreements, and some are wondering what's in the future for veterinarian contracts. Dr. Roasa weighs in on what's going on and what we can expect in the future.

LINKS: Drip.vet - https://drip.vet

ABOUT OUR GUEST: Dr. Roasa is a 2008 graduate of Texas A&M who has practiced in small animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the University of Nebraska, is the past president of the American Veterinary Medical Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medical recordkeeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Lance Roasa joins the podcast to talk non-compete clauses! There has been a lot of attention recently on FTC proposed rule makings around non-compete agreements, and some are wondering what's in the future for veterinarian contracts. Dr. Roasa weighs in on what's going on and what we can expect in the future.

LINKS: Drip.vet - https://drip.vet

ABOUT OUR GUEST: Dr. Roasa is a 2008 graduate of Texas A&M who has practiced in small animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the University of Nebraska, is the past president of the American Veterinary Medical Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medical recordkeeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1526767627Thu, 01 Jun 2023 06:00:00 -040030:24falsefullCOS - 202 - Brachycephalic Dog Breeds: How Can New Research Help Your PatientsCOS - 202 - Brachycephalic Dog Breeds: How Can New Research Help Your PatientsDr. Jules Benson, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to discuss new research highlighting the health concerns present in brachycephalic and "extreme" brachycephalic dog breeds.

LINKS: Nationwide® analysis of 50,000 dogs confirms brachycephalic breeds face increased health risks Spectrum Of Care: https://www.petinsurance.com/veterinarians/spectrum-of-care/ Respiratory Function Grading Scheme: https://www.avma.org/news/health-screening-test-rolled-out-brachycephalic-dog-breeds All DAR Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Jules Benson, Chief Veterinary Officer at Nationwide, joins Dr. Andy Roark to discuss new research highlighting the health concerns present in brachycephalic and "extreme" brachycephalic dog breeds.

LINKS: Nationwide® analysis of 50,000 dogs confirms brachycephalic breeds face increased health risks Spectrum Of Care: https://www.petinsurance.com/veterinarians/spectrum-of-care/ Respiratory Function Grading Scheme: https://www.avma.org/news/health-screening-test-rolled-out-brachycephalic-dog-breeds All DAR Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Jules Benson, BVSc, MRCVS, is Chief Veterinary Officer at Nationwide. He is a veterinary industry strategist focused on ways technology and data can transform the veterinary profession and the lives of animals. A member of the Veterinary Innovation Council Board of Directors and MentorVet Advisory Board, he has nearly 20 years of experience in private practice, start-ups, marketing, and pet health data.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1490637472Mon, 29 May 2023 06:00:00 -040029:17falsefullCOS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists?COS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists?COS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists? by Dr. Andy Roark

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>COS - 201 - Time For GPs To Take Back Skills They Gave Away To Specialists? by Dr. Andy Roark

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1520544889Thu, 25 May 2023 06:00:00 -040035:42falsefullCOS - 200 - Publix Supermarket & Turning Clients Into FansCOS - 200 - Publix Supermarket & Turning Clients Into FansTyler Grogan CVT, Creative Marketing Director at Uncharted Veterinary Conference, joins the podcast to discuss her favorite grocery store and how to turn veterinary clients into loyal fans.

LINKS: A Piece of the Pie: https://amzn.to/3L74Itz/ All Links: linktr.ee/DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Tyler Grogan is a Certified Veterinary Technician with experience in specialty, emergency and general practice. She currently serves as the Creative Marketing Director for the Uncharted Veterinary Conference where she focuses on brand building, marketing, storytelling across multiple digital platforms, and exploring new ways to elevate the client experience.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Tyler Grogan CVT, Creative Marketing Director at Uncharted Veterinary Conference, joins the podcast to discuss her favorite grocery store and how to turn veterinary clients into loyal fans.

LINKS: A Piece of the Pie: https://amzn.to/3L74Itz/ All Links: linktr.ee/DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Tyler Grogan is a Certified Veterinary Technician with experience in specialty, emergency and general practice. She currently serves as the Creative Marketing Director for the Uncharted Veterinary Conference where she focuses on brand building, marketing, storytelling across multiple digital platforms, and exploring new ways to elevate the client experience.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1515316666Thu, 18 May 2023 06:00:00 -040030:05falsefullCOS - 199 - Low - Cost Veterinary Clinical DiagnosticsCOS - 199 - Low - Cost Veterinary Clinical DiagnosticsCOS - 199 - Low - Cost Veterinary Clinical Diagnostics by Dr. Andy Roark

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>COS - 199 - Low - Cost Veterinary Clinical Diagnostics by Dr. Andy Roark

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1510300183Thu, 11 May 2023 06:00:00 -040036:33falsefullCOS - 198 - The Well - Leveraged Technician - How Do Practices Actually Get There?COS - 198 - The Well - Leveraged Technician - How Do Practices Actually Get There?Ken Yagi, MS, RVT, VTS (ECC), (SAIM) joins Dr. Andy Roark to talk about how practices actually go through the process of increasing their delegation to and utilization of technicians.

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20+ years in the field, Ken has dedicated his career to reimagining veterinary nursing. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group, and the Program Director for the RECOVER Initiative. Over the years, he has received the Veterinary Technician of the Year award by NAVTA, the Veterinary Technician of the Year award by the California Veterinary Medical Association, the RVT of the Year award by the California RVT Association, and the AVECCTN Specialty Technician of the Year award. Ken co-edited the Veterinary Technician and Nurse’s Daily Reference Guide for Canine and Feline, and the Manual of Veterinary Transfusion Medicine and Blood Banking, and publishes articles and presents internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to bring further recognition of the vital role of the veterinary technicians and nurses through work with organizations, being a Past President of National Association of Veterinary Technicians in America, and President of the Veterinary Emergency and Critical Care Society. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Ken Yagi, MS, RVT, VTS (ECC), (SAIM) joins Dr. Andy Roark to talk about how practices actually go through the process of increasing their delegation to and utilization of technicians.

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20+ years in the field, Ken has dedicated his career to reimagining veterinary nursing. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group, and the Program Director for the RECOVER Initiative. Over the years, he has received the Veterinary Technician of the Year award by NAVTA, the Veterinary Technician of the Year award by the California Veterinary Medical Association, the RVT of the Year award by the California RVT Association, and the AVECCTN Specialty Technician of the Year award. Ken co-edited the Veterinary Technician and Nurse’s Daily Reference Guide for Canine and Feline, and the Manual of Veterinary Transfusion Medicine and Blood Banking, and publishes articles and presents internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to bring further recognition of the vital role of the veterinary technicians and nurses through work with organizations, being a Past President of National Association of Veterinary Technicians in America, and President of the Veterinary Emergency and Critical Care Society. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1496251753Thu, 04 May 2023 06:00:00 -040034:48falsefullCOS - 197 - What Happens In A Veterinary Board Complaint?COS - 197 - What Happens In A Veterinary Board Complaint?Dr. Beth Venit, Chief Veterinary Officer at the American Association of Veterinary State Boards, joins the podcast to discuss veterinary board complaints in the United States and Canada. Dr. Venit explains how board complaints are made, processed and communicated to doctors and technicians. She talks about what to expect at State Board hearings, and what practices are mostly likely to land someone in one of those meetings. Finally, she gives some simple "best practices" to protect your license if you are a veterinarian or technician.

LINKS: AAVSB Website: https://aavsb.org

ABOUT OUR GUEST: Dr. Beth Venit VMD is a graduate from the University of Pennsylvania's School of Veterinary Medicine, Class of 2007. Throughout the area of Washington, DC, she practiced small animal medicine, both ER and GP, as both a full-time associate and a relief veterinarian for the next 12 years. In that time, she earned her Masters of Public Health from the University of Iowa and became a Diplomate in the American College of Veterinary Preventive Medicine. She then worked at the US Department of State, first as a fellow with the American Association for the Advancement of Science, and then as a full-time project manager focused on training foreign partners on biorisk management and the prevention of bioterrorism. In 2022, she joined the American Association for Veterinary State Boards as their first Chief Veterinary Officer. In her free time, she enjoys hiking in various parts of the world with her husband (past trips include hiking the Grand Canyon Rim to Rim, the Inca Trail to Machu Picchu, several 14ers in Colorado, and a successful summit of Kilimanjaro), and being lazy on the couch with her pittie mix, Eleanor Woofsevelt and maine coon / tiger mix, The Chairman Meow.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Beth Venit, Chief Veterinary Officer at the American Association of Veterinary State Boards, joins the podcast to discuss veterinary board complaints in the United States and Canada. Dr. Venit explains how board complaints are made, processed and communicated to doctors and technicians. She talks about what to expect at State Board hearings, and what practices are mostly likely to land someone in one of those meetings. Finally, she gives some simple "best practices" to protect your license if you are a veterinarian or technician.

LINKS: AAVSB Website: https://aavsb.org

ABOUT OUR GUEST: Dr. Beth Venit VMD is a graduate from the University of Pennsylvania's School of Veterinary Medicine, Class of 2007. Throughout the area of Washington, DC, she practiced small animal medicine, both ER and GP, as both a full-time associate and a relief veterinarian for the next 12 years. In that time, she earned her Masters of Public Health from the University of Iowa and became a Diplomate in the American College of Veterinary Preventive Medicine. She then worked at the US Department of State, first as a fellow with the American Association for the Advancement of Science, and then as a full-time project manager focused on training foreign partners on biorisk management and the prevention of bioterrorism. In 2022, she joined the American Association for Veterinary State Boards as their first Chief Veterinary Officer. In her free time, she enjoys hiking in various parts of the world with her husband (past trips include hiking the Grand Canyon Rim to Rim, the Inca Trail to Machu Picchu, several 14ers in Colorado, and a successful summit of Kilimanjaro), and being lazy on the couch with her pittie mix, Eleanor Woofsevelt and maine coon / tiger mix, The Chairman Meow.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1486961830Thu, 27 Apr 2023 06:00:00 -040032:35falsefullCOS - 196 - When Pet Owners Don't Believe In EuthanasiaCOS - 196 - When Pet Owners Don't Believe In EuthanasiaDr. Mary Gardner joins the show to talk about when pet owner's don't believe in euthanasia. This can be an emotional experience full of hard conversations for veterinarians. Let's get into it!

LINKS: Lap of Love Pet Hospice: https://www.lapoflove.com/ It's Never Long Enough: A practical guide to caring for your geriatric dog: https://amzn.to/3TpvhNi Nine Lives Are Not Enough: A Practical Guide to Caring for Your Geriatric Cat (Old Cat Care and Pet Loss): https://amzn.to/40aEviE Dr. Mary Gardner Homepage: https://www.drmarygardner.com/ Dr. Mary Gardner YouTube: https://www.youtube.com/@DrMaryGardner All Links: linktr.ee/DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 300 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Mary Gardner joins the show to talk about when pet owner's don't believe in euthanasia. This can be an emotional experience full of hard conversations for veterinarians. Let's get into it!

LINKS: Lap of Love Pet Hospice: https://www.lapoflove.com/ It's Never Long Enough: A practical guide to caring for your geriatric dog: https://amzn.to/3TpvhNi Nine Lives Are Not Enough: A Practical Guide to Caring for Your Geriatric Cat (Old Cat Care and Pet Loss): https://amzn.to/40aEviE Dr. Mary Gardner Homepage: https://www.drmarygardner.com/ Dr. Mary Gardner YouTube: https://www.youtube.com/@DrMaryGardner All Links: linktr.ee/DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 300 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1479540415Thu, 20 Apr 2023 06:00:00 -040034:20falsefullCOS - 195 - Changing The "Lanes" Of Practice: Urgent Care, Telemedicine & The VCPRCOS - 195 - Changing The "Lanes" Of Practice: Urgent Care, Telemedicine & The VCPRNeurologist and Neurosurgeon Dr. Sean Sanders joins the podcast to talk about how General Practice is changing and must continue to change to both reduce veterinarian burnout and increase access to care. Dr. Sanders and Dr. Roark discuss how fragmenting general practice into "wellness" and "urgent care" could potentially benefit doctors, techs and pet owners. They then begin to unpack how innovation is currently being affected by requirements from states around the establishment of VCPRs.

LINKS: Booster Pet: https://boosterpet.com

ABOUT OUR GUEST: Dr. Sean Sanders is a Veterinary Neurologist and Neurosurgeon in Seattle, Washington, USA. Dr. Sanders is also involved with development, recruitment and operations of BoosterPet in the Greater Seattle area. He received his DVM degree from Washington State University and completed a residency in Neurology and Neurosurgery along with a PhD in Neuroscience relating to the study of Parkinson’s Disease. Dr. Sanders was a founding partner of Seattle Veterinary Specialists and author of “Seizures in Dogs and Cats” published by Wiley Blackwell. Dr. Sanders lectures nationally and internationally on topics related to Veterinary Neurology and Neurosurgery. In his spare time, he spends time with his wife and their pets, builds wooden boats and classical guitars, restores classic cars and enjoys, sailing, mountain biking, hiking and snowboarding.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Neurologist and Neurosurgeon Dr. Sean Sanders joins the podcast to talk about how General Practice is changing and must continue to change to both reduce veterinarian burnout and increase access to care. Dr. Sanders and Dr. Roark discuss how fragmenting general practice into "wellness" and "urgent care" could potentially benefit doctors, techs and pet owners. They then begin to unpack how innovation is currently being affected by requirements from states around the establishment of VCPRs.

LINKS: Booster Pet: https://boosterpet.com

ABOUT OUR GUEST: Dr. Sean Sanders is a Veterinary Neurologist and Neurosurgeon in Seattle, Washington, USA. Dr. Sanders is also involved with development, recruitment and operations of BoosterPet in the Greater Seattle area. He received his DVM degree from Washington State University and completed a residency in Neurology and Neurosurgery along with a PhD in Neuroscience relating to the study of Parkinson’s Disease. Dr. Sanders was a founding partner of Seattle Veterinary Specialists and author of “Seizures in Dogs and Cats” published by Wiley Blackwell. Dr. Sanders lectures nationally and internationally on topics related to Veterinary Neurology and Neurosurgery. In his spare time, he spends time with his wife and their pets, builds wooden boats and classical guitars, restores classic cars and enjoys, sailing, mountain biking, hiking and snowboarding.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1486470682Thu, 13 Apr 2023 06:00:00 -040038:55falsefullCOS - 194 - PANOQUELL - CA1 For Acute Onset Of Canine PancreatitisCOS - 194 - PANOQUELL - CA1 For Acute Onset Of Canine PancreatitisSusanne A. Heartsill, DVM, DABVP (Canine and Feline Practice) is the Director of Companion Animal Veterinary Services at Ceva Animal Health. She joins Dr. Andy Roark to discuss Panoquell-CA1, the new drug conditionally approved for acute onset of canine pancreatitis. This episode is sponsored and made possible ad-free by CEVA Animal Health

LINKS: CEVA Connect: www.cevaconnect.com PANOQUELL-CA1: IMPORTANT SAFETY INFORMATION: The safe use of PANOQUELL®-CA1 has not been evaluated in dogs with cardiac disease, hepatic failure, renal impairment, dogs that are pregnant, lactating, intended for breeding or puppies under 6 months of age. PANOQUELL®-CA1 should not be used in dogs with a known hypersensitivity to fuzapladib sodium. PANOQUELL®-CA1 is a highly protein bound drug and its use with other highly protein bound medications have not been studied. The most common side effects in the pilot field study were anorexia, digestive tract disorders, respiratory tract disorders and jaundice. PANOQUELL®-CA1 is not for use in humans. Limited data is available on the potential teratogenic effects of fuzapladib sodium. Therefore, anyone who is pregnant, breast feeding, or planning to become pregnant should avoid direct contact with PANOQUELL®-CA1. Conditionally approved by FDA pending a full demonstration of effectiveness under application number 141-567. It is a violation of Federal law to use this product other than as directed in the labeling. Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Susanne Heartsill, DVM, DABVP (Canine and Feline Practice) is a 1999 graduate of Mississippi State University College of Veterinary Medicine and is the founder of Downtown Animal Hospital in Memphis, Tennessee. Dr. Heartsill currently serves as the Director of US Companion Animal Veterinary Services at Ceva Animal Health. Dr. Heartsill joined Ceva as a Veterinary Services Manager and Level 3, Fear Free Certified Veterinarian in 2018. In 2020, Dr. Heartsill became the U.S. Cardiology Technical Marketing Manager for Ceva. In this role, she spearheaded the creation and implementation of cardiology education for the U.S. commercial team in preparation for the launch of CARDALISTM. Using experience gained over two decades of clinical practice, she developed cardiology educational resources for the practicing veterinarian and played an integral part in the launch of CARDALISTM. Due to her work in cardiology for Ceva, Dr. Heartsill won the Ceva Circle of Excellence Award in 2020. She has authored and co-authored multiple publications. In 2021, she completed credentialling and is a Diplomate of the American Board of Veterinary Practitioners (DABVP) in Canine and Feline Practice. In early 2022, Dr. Heartsill was promoted to Director of US Companion Animal Veterinary Services at Ceva Animal Health. While running her busy small animal practice, Dr. Heartsill served as a key opinion leader for several veterinary advisory councils including Virbac, Q-biotics, and Novartis Animal Health and has been a Regional Field Advocate for IDEXX Laboratories. She has lectured nationally on topics ranging from inventory control and pharmacy management to cardiology, parasitology, laser surgery, behavior, dermatology, pancreatitis and zoonotic diseases. Dr. Heartsill was recognized by the Memphis Business Journal as one of Memphis' Top 40 under 40 and holds a city sponsored beautification award by the Memphis Blue Suede Brigade for her part in real estate and business revitalization in the Memphis Pinch District. Now residing with her family on their hobby farm outside of Auburn, Alabama, Dr. Heartsill enjoys horseback riding, farm life, and the great outdoors.

]]>Susanne A. Heartsill, DVM, DABVP (Canine and Feline Practice) is the Director of Companion Animal Veterinary Services at Ceva Animal Health. She joins Dr. Andy Roark to discuss Panoquell-CA1, the new drug conditionally approved for acute onset of canine pancreatitis. This episode is sponsored and made possible ad-free by CEVA Animal Health

LINKS: CEVA Connect: www.cevaconnect.com PANOQUELL-CA1: IMPORTANT SAFETY INFORMATION: The safe use of PANOQUELL®-CA1 has not been evaluated in dogs with cardiac disease, hepatic failure, renal impairment, dogs that are pregnant, lactating, intended for breeding or puppies under 6 months of age. PANOQUELL®-CA1 should not be used in dogs with a known hypersensitivity to fuzapladib sodium. PANOQUELL®-CA1 is a highly protein bound drug and its use with other highly protein bound medications have not been studied. The most common side effects in the pilot field study were anorexia, digestive tract disorders, respiratory tract disorders and jaundice. PANOQUELL®-CA1 is not for use in humans. Limited data is available on the potential teratogenic effects of fuzapladib sodium. Therefore, anyone who is pregnant, breast feeding, or planning to become pregnant should avoid direct contact with PANOQUELL®-CA1. Conditionally approved by FDA pending a full demonstration of effectiveness under application number 141-567. It is a violation of Federal law to use this product other than as directed in the labeling. Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: https://drandyroark.com/on-demand-staff-training/ Dr. Andy Roark Charming the Angry Client Team Training Course: https://drandyroark.com/charming-the-angry-client/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Susanne Heartsill, DVM, DABVP (Canine and Feline Practice) is a 1999 graduate of Mississippi State University College of Veterinary Medicine and is the founder of Downtown Animal Hospital in Memphis, Tennessee. Dr. Heartsill currently serves as the Director of US Companion Animal Veterinary Services at Ceva Animal Health. Dr. Heartsill joined Ceva as a Veterinary Services Manager and Level 3, Fear Free Certified Veterinarian in 2018. In 2020, Dr. Heartsill became the U.S. Cardiology Technical Marketing Manager for Ceva. In this role, she spearheaded the creation and implementation of cardiology education for the U.S. commercial team in preparation for the launch of CARDALISTM. Using experience gained over two decades of clinical practice, she developed cardiology educational resources for the practicing veterinarian and played an integral part in the launch of CARDALISTM. Due to her work in cardiology for Ceva, Dr. Heartsill won the Ceva Circle of Excellence Award in 2020. She has authored and co-authored multiple publications. In 2021, she completed credentialling and is a Diplomate of the American Board of Veterinary Practitioners (DABVP) in Canine and Feline Practice. In early 2022, Dr. Heartsill was promoted to Director of US Companion Animal Veterinary Services at Ceva Animal Health. While running her busy small animal practice, Dr. Heartsill served as a key opinion leader for several veterinary advisory councils including Virbac, Q-biotics, and Novartis Animal Health and has been a Regional Field Advocate for IDEXX Laboratories. She has lectured nationally on topics ranging from inventory control and pharmacy management to cardiology, parasitology, laser surgery, behavior, dermatology, pancreatitis and zoonotic diseases. Dr. Heartsill was recognized by the Memphis Business Journal as one of Memphis' Top 40 under 40 and holds a city sponsored beautification award by the Memphis Blue Suede Brigade for her part in real estate and business revitalization in the Memphis Pinch District. Now residing with her family on their hobby farm outside of Auburn, Alabama, Dr. Heartsill enjoys horseback riding, farm life, and the great outdoors.

]]>tag:soundcloud,2010:tracks/1469524876Mon, 10 Apr 2023 06:00:00 -040018:04falsefullCOS - 193 - How AI Will Change Vet Med In The Next 5 YearsCOS - 193 - How AI Will Change Vet Med In The Next 5 YearsDr. Adam Little joins Dr. Andy Roark to discuss what the recent launch of powerful AI tools like ChatGPT will mean for veterinary medicine in the next 5 years. They discuss how AI will impact communication with pet owners, customer service, building practice systems and protocols, and making accurate diagnoses.

LINKS: ChatGPT: https://chat.openai.com/chat

ABOUT OUR GUEST: Dr. Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned areas of focus ranging from artificial intelligence to telemedicine to connected devices. He is the co-founder and Chief Medical Officer of GoFetch Pay where his team is helping create a safety net for every pet. Prior to co-founding GoFetch, he served as the first ever Director of Innovation & Entrepreneurship for Texas A&M College of Veterinary Medicine where he spearheaded such initiatives as the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy. Dr. Little holds a Doctor of Veterinary Medicine degree from the Ontario Veterinary College He is a past Board member of the Ontario Veterinary Medical Association, Veterinarians without Borders and the Vet Futures Commission

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Adam Little joins Dr. Andy Roark to discuss what the recent launch of powerful AI tools like ChatGPT will mean for veterinary medicine in the next 5 years. They discuss how AI will impact communication with pet owners, customer service, building practice systems and protocols, and making accurate diagnoses.

LINKS: ChatGPT: https://chat.openai.com/chat

ABOUT OUR GUEST: Dr. Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned areas of focus ranging from artificial intelligence to telemedicine to connected devices. He is the co-founder and Chief Medical Officer of GoFetch Pay where his team is helping create a safety net for every pet. Prior to co-founding GoFetch, he served as the first ever Director of Innovation & Entrepreneurship for Texas A&M College of Veterinary Medicine where he spearheaded such initiatives as the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy. Dr. Little holds a Doctor of Veterinary Medicine degree from the Ontario Veterinary College He is a past Board member of the Ontario Veterinary Medical Association, Veterinarians without Borders and the Vet Futures Commission

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1468955278Thu, 06 Apr 2023 06:00:00 -040044:10falsefullCOS - 192 - BONUS: Lessons Learned from Making Your Own PathCOS - 192 - BONUS: Lessons Learned from Making Your Own PathIn January, Dr. Cassi Fleming (of the Vetfolio Voice Podcast) interviewed Dr. Andy Roark on lessons he has learned in his strange and wonderful career. That epsiode of Vetfolio Voice is presented here.

LINKS Vetfolio Voice Podcast: https://www.vetfolio.com/pages/podcast-landing-page

ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>In January, Dr. Cassi Fleming (of the Vetfolio Voice Podcast) interviewed Dr. Andy Roark on lessons he has learned in his strange and wonderful career. That epsiode of Vetfolio Voice is presented here.

LINKS Vetfolio Voice Podcast: https://www.vetfolio.com/pages/podcast-landing-page

ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1471382887Mon, 03 Apr 2023 06:00:00 -040055:59falsefullCOS - 191 - Making Practice Easier With AutomationCOS - 191 - Making Practice Easier With AutomationMira Johnson CVPM CPA joins Dr. Andy Roark to talk about opportunities many veterinary practices are missing to lighten their load and speed up their work through automation. In this episode, Mira discusses the benefits of decreasing human interaction in systems that are repeated (or simply are not enjoyable). She talks about identifying bottlenecks in practice and how to get started with the "core systems" a practice runs on. Dr. Roark explores how practices can calculate ROI for investing in automation, and asks about the most common pitfalls that practices fall into when beginning a path to greater efficiency through automation.

LINKS: JF Bell Group - https://cpasforveterinarians.com

ABOUT OUR GUEST: Mira Johnson holds a Masters' Degree in Financial Management and Accounting is a CPA, and is a Certified Veterinary Practice Manager. She is a managing partner in the JF Bell Group, CPAs for Veterinarians. Mira's passion is helping veterinarians to start, manage and grow the practice of their dreams. She embraces the use of apps to help automate the business side of their practice. Her articles about financial automation and employee motivation have been published in Today’s Veterinary Business and dvm360.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mira Johnson CVPM CPA joins Dr. Andy Roark to talk about opportunities many veterinary practices are missing to lighten their load and speed up their work through automation. In this episode, Mira discusses the benefits of decreasing human interaction in systems that are repeated (or simply are not enjoyable). She talks about identifying bottlenecks in practice and how to get started with the "core systems" a practice runs on. Dr. Roark explores how practices can calculate ROI for investing in automation, and asks about the most common pitfalls that practices fall into when beginning a path to greater efficiency through automation.

LINKS: JF Bell Group - https://cpasforveterinarians.com

ABOUT OUR GUEST: Mira Johnson holds a Masters' Degree in Financial Management and Accounting is a CPA, and is a Certified Veterinary Practice Manager. She is a managing partner in the JF Bell Group, CPAs for Veterinarians. Mira's passion is helping veterinarians to start, manage and grow the practice of their dreams. She embraces the use of apps to help automate the business side of their practice. Her articles about financial automation and employee motivation have been published in Today’s Veterinary Business and dvm360.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1468935217Thu, 30 Mar 2023 06:00:00 -040034:30falsefullCOS - 190 - Representation And DEI In PracticeCOS - 190 - Representation And DEI In PracticeDr. Niccole Bruno joins Dr. Andy Roark to talk about an outstanding event she put on at the VMX conference, A Day in Veterinary Medicine, and her company Blend.Vet. Niccole discusses the "pipeline problem" in veterinary medicine, and the lack of progress we have made (compared to the aspirations of our schools and profession, at least). She talks about what representation and inclusion look like in our education process and also in our practices. Andy and Niccole talk about the intersection of DEI and hospital culture, and the opportunities for growth commonly found in veterinary clinics. Finally, Niccole lays out some clear action steps that practices can make to improve their culture and support equity and inclusion in our profession.

LINKS: Blend - DEIB Certifications: https://www.blend.vet/ Pawsibilities - https://www.pawsibilitiesvetmed.com/ PRIDE VMC - https://pridevmc.org

ABOUT OUR GUEST: Dr. Niccole Bruno is the CEO & Founder of blendvet, a veterinary hospital certification program in diversity, equity, inclusion and belonging (DEIB). She became interested in veterinary medicine as a child but lacked mentorship until she attended Tuskegee University for her undergraduate studies. Seeing representation and receiving support from her professors and classmates made the dream of pursuing veterinary medicine a reality. She attended Cornell University for veterinary school and along with her classmates became the founders of VOICE, a student organization to promote and celebrate diversity and inclusion. VOICE is now a national veterinary student organization and has since changed its name to Veterinary Students as One Inclusive Community for Empowerment. Dr Bruno graduated from Cornell University School of Veterinary Medicine in 2006. Dr Bruno has practiced in small animal medicine and surgery for over 16 years, both in NYC/Long Island and Houston, TX. She has served in hospital leadership roles for over eight years. Dr Bruno realized the value leadership has in creating a diverse and inclusive hospital culture. As Medical Director, she became intentional in recruitment and retention of diverse individuals while creating a space for them to thrive. She continues to pay it forward by dedicating much of her time to speaking and mentoring students from all stages of the pipeline to increase representation for Black, Indigenous and People Of Color (BIPOC) students into the profession. Following completion of the Purdue University Diversity and Inclusion certificate program in 2020, her awareness, continual exploration, and study into the diversity deficiencies of our profession, ignited her vision to create blendvet. Dr Bruno hopes that blendvet can be transformational, creating a space for collaborative learning for individuals and teams in diversity, equity, inclusion and belonging (DEIB). Through blendvet, Dr. Bruno will be executing pipeline programs at veterinary conferences to help promote and advance veterinary medicine for underrepresented students. Dr. Bruno currently remains a member of the Cornell University Advisory Council, serves as an Advisory Board member for Pawsibillities, a mentorship platform and is a facilitator for MentorVet. In her spare time, she enjoys activities with her husband and two children, Cole and Addison. She loves traveling, her Peloton, football and binge-watching her favorite shows. She has a 15-year-old Shihpoo named Jimmy Choo and a Siamese mix cat named Sushi Roll.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Niccole Bruno joins Dr. Andy Roark to talk about an outstanding event she put on at the VMX conference, A Day in Veterinary Medicine, and her company Blend.Vet. Niccole discusses the "pipeline problem" in veterinary medicine, and the lack of progress we have made (compared to the aspirations of our schools and profession, at least). She talks about what representation and inclusion look like in our education process and also in our practices. Andy and Niccole talk about the intersection of DEI and hospital culture, and the opportunities for growth commonly found in veterinary clinics. Finally, Niccole lays out some clear action steps that practices can make to improve their culture and support equity and inclusion in our profession.

LINKS: Blend - DEIB Certifications: https://www.blend.vet/ Pawsibilities - https://www.pawsibilitiesvetmed.com/ PRIDE VMC - https://pridevmc.org

ABOUT OUR GUEST: Dr. Niccole Bruno is the CEO & Founder of blendvet, a veterinary hospital certification program in diversity, equity, inclusion and belonging (DEIB). She became interested in veterinary medicine as a child but lacked mentorship until she attended Tuskegee University for her undergraduate studies. Seeing representation and receiving support from her professors and classmates made the dream of pursuing veterinary medicine a reality. She attended Cornell University for veterinary school and along with her classmates became the founders of VOICE, a student organization to promote and celebrate diversity and inclusion. VOICE is now a national veterinary student organization and has since changed its name to Veterinary Students as One Inclusive Community for Empowerment. Dr Bruno graduated from Cornell University School of Veterinary Medicine in 2006. Dr Bruno has practiced in small animal medicine and surgery for over 16 years, both in NYC/Long Island and Houston, TX. She has served in hospital leadership roles for over eight years. Dr Bruno realized the value leadership has in creating a diverse and inclusive hospital culture. As Medical Director, she became intentional in recruitment and retention of diverse individuals while creating a space for them to thrive. She continues to pay it forward by dedicating much of her time to speaking and mentoring students from all stages of the pipeline to increase representation for Black, Indigenous and People Of Color (BIPOC) students into the profession. Following completion of the Purdue University Diversity and Inclusion certificate program in 2020, her awareness, continual exploration, and study into the diversity deficiencies of our profession, ignited her vision to create blendvet. Dr Bruno hopes that blendvet can be transformational, creating a space for collaborative learning for individuals and teams in diversity, equity, inclusion and belonging (DEIB). Through blendvet, Dr. Bruno will be executing pipeline programs at veterinary conferences to help promote and advance veterinary medicine for underrepresented students. Dr. Bruno currently remains a member of the Cornell University Advisory Council, serves as an Advisory Board member for Pawsibillities, a mentorship platform and is a facilitator for MentorVet. In her spare time, she enjoys activities with her husband and two children, Cole and Addison. She loves traveling, her Peloton, football and binge-watching her favorite shows. She has a 15-year-old Shihpoo named Jimmy Choo and a Siamese mix cat named Sushi Roll.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1468940524Thu, 23 Mar 2023 06:00:00 -040038:07falsefullCOS - 189 - The Future Of Independent Practice OwnershipCOS - 189 - The Future Of Independent Practice OwnershipThe days of veterinarians owning the majority of veterinary practices seem to be permanently behind us. Does this mean that practice ownership by veterinary healthcare providers is coming to an end? Economist Dr. Matthew Salois joins the podcast to discuss the future of ownership and equity in veterinary medicine.

LINKS: Veterinary Study Groups: https://www.veterinarystudygroups.com

ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>The days of veterinarians owning the majority of veterinary practices seem to be permanently behind us. Does this mean that practice ownership by veterinary healthcare providers is coming to an end? Economist Dr. Matthew Salois joins the podcast to discuss the future of ownership and equity in veterinary medicine.

LINKS: Veterinary Study Groups: https://www.veterinarystudygroups.com

ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1447065955Thu, 16 Mar 2023 07:00:00 -040035:01falsefullCOS - 188 - Master's Degrees, Mid Level Practitioners, And The Future Of Veterinary TechniciansCOS - 188 - Master's Degrees, Mid Level Practitioners, And The Future Of Veterinary TechniciansDr. Bonnie Price, Director of Lincoln Memorial University’s Master of Veterinary Clinical Care Program, joins the podcast to discuss LMU's new master's program for technicians, its objectives and the pushback against the program. Dr. Price and Dr. Andy Roark also discuss the current state of technician credentialing and what the future looks like for the technician profession.

LINKS: LMU Master's of Veterinary Clinical Care: https://www.lmunet.edu/college-of-veterinary-medicine/graduate-programs/master-of-veterinary-clinical-care

ABOUT OUR GUEST: Dr. Bonnie Price has worked in veterinary education eight years and currently serves as the Director of Lincoln Memorial University’s Master of Veterinary Clinical Care Program, the first MS program in the US designed specifically for credentialed veterinary technicians to build on the knowledge and skills learned in AVMA CVTEA accredited programs. Dr. Price is the former chair of the LMU’s Department of Veterinary Health Science and Technology at LMU and led the department through curriculum revisions, new program development, and enrollment growth. Dr. Price has lectured for undergraduates, graduate, and professional students across multiple disciplines (including veterinary technology, pre-vet, pre-med, nursing, conservation biology, master’s students, medical students, and veterinary students) with the goal of creating interdisciplinary collaborations and developing leadership skills very early in students’ training. Before training in veterinary public health, they completed their undergraduate work in anthropology and biochemistry and participated in primate fieldwork and conservation studies throughout Central America and West Africa, which fostered a strong commitment to culturally competent and multidisciplinary approaches to improve health and wellness at the interface of animals, humans, and the environment. Dr. Price serves on the Board of Directors for Pawsibilities VetMed, which aims to actively increase the diversity of the veterinary profession based on gender, race, ethnicity, non-traditional career path, sexual orientation, socioeconomic status, religion, disability status, and veteran status through a novel pipeline approach to recruitment and retention. Dr. Price is also an active member of PrideVMC’s Mentorship Working Group and DEI Working Group, which exists to promote and uphold PrideVMC’s commitment to diversity, equity, and inclusion among its members, the larger LGBTQ+ community, the field of veterinary medicine, and all communities served by veterinary medicine. Dr. Price earned a BS in Biochemistry, a BA in Anthropology, and a DVM and MPH from the University of TN.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Bonnie Price, Director of Lincoln Memorial University’s Master of Veterinary Clinical Care Program, joins the podcast to discuss LMU's new master's program for technicians, its objectives and the pushback against the program. Dr. Price and Dr. Andy Roark also discuss the current state of technician credentialing and what the future looks like for the technician profession.

LINKS: LMU Master's of Veterinary Clinical Care: https://www.lmunet.edu/college-of-veterinary-medicine/graduate-programs/master-of-veterinary-clinical-care

ABOUT OUR GUEST: Dr. Bonnie Price has worked in veterinary education eight years and currently serves as the Director of Lincoln Memorial University’s Master of Veterinary Clinical Care Program, the first MS program in the US designed specifically for credentialed veterinary technicians to build on the knowledge and skills learned in AVMA CVTEA accredited programs. Dr. Price is the former chair of the LMU’s Department of Veterinary Health Science and Technology at LMU and led the department through curriculum revisions, new program development, and enrollment growth. Dr. Price has lectured for undergraduates, graduate, and professional students across multiple disciplines (including veterinary technology, pre-vet, pre-med, nursing, conservation biology, master’s students, medical students, and veterinary students) with the goal of creating interdisciplinary collaborations and developing leadership skills very early in students’ training. Before training in veterinary public health, they completed their undergraduate work in anthropology and biochemistry and participated in primate fieldwork and conservation studies throughout Central America and West Africa, which fostered a strong commitment to culturally competent and multidisciplinary approaches to improve health and wellness at the interface of animals, humans, and the environment. Dr. Price serves on the Board of Directors for Pawsibilities VetMed, which aims to actively increase the diversity of the veterinary profession based on gender, race, ethnicity, non-traditional career path, sexual orientation, socioeconomic status, religion, disability status, and veteran status through a novel pipeline approach to recruitment and retention. Dr. Price is also an active member of PrideVMC’s Mentorship Working Group and DEI Working Group, which exists to promote and uphold PrideVMC’s commitment to diversity, equity, and inclusion among its members, the larger LGBTQ+ community, the field of veterinary medicine, and all communities served by veterinary medicine. Dr. Price earned a BS in Biochemistry, a BA in Anthropology, and a DVM and MPH from the University of TN.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1447050070Thu, 09 Mar 2023 07:00:00 -040053:35falsefullCOS - 187 - Congestive Heart Failure Drug Crash CourseCOS - 187 - Congestive Heart Failure Drug Crash CourseVeterinary cardiologist Dr. Anna McManamey joins the podcast to give us a quick and dirty refresher on the Congestive Heart Failure drugs just about every clinic is carrying. This is a great episode that is perfect for anyone who wants to dust off their cardiology drug knowledge and feel comfortable with the congestive heart failure tools on your vet clinic shelf. Drugs Included in this episode: Furosemide Pimobendan Clopidogrel Atenolol Amlodapine Analypryl Spironolactone

LINKS Cardiac Education Group: https://cardiaceducationgroup.org

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Veterinary cardiologist Dr. Anna McManamey joins the podcast to give us a quick and dirty refresher on the Congestive Heart Failure drugs just about every clinic is carrying. This is a great episode that is perfect for anyone who wants to dust off their cardiology drug knowledge and feel comfortable with the congestive heart failure tools on your vet clinic shelf. Drugs Included in this episode: Furosemide Pimobendan Clopidogrel Atenolol Amlodapine Analypryl Spironolactone

LINKS Cardiac Education Group: https://cardiaceducationgroup.org

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1444395940Thu, 02 Mar 2023 08:38:00 -040024:06falsefullCOS - 186 - Unaccredited Vet Tech Programs, Irregular Practice Acts & The Path ForwardCOS - 186 - Unaccredited Vet Tech Programs, Irregular Practice Acts & The Path ForwardKen Yagi MS, RVT, VTS joins the podcast to talk about an unaccredited veterinary technician apprenticeship in the state of Washington, the quagmire that is technician certification standardization, the term "Veterinary Nurse" and how practices can change the way they leverage their support staff.

LINKS: Veterinary Emergency Group (VEG): www.VEG.com NAVTA: www.NAVTA.org

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20 years in the field, Ken has discovered and refined his role as a veterinary technician by promoting compassionate and progressive care for patients and their families. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group and the Program Director for the RECOVER Initiative. He has been awarded the NAVTA Veterinary Technician of the Year award in 2016, the California Veterinary Medical Association Veterinary Technician of the Year award in 2016, and the California RVT Association of the Year award in 2017. Ken has co-edited the Manual of Veterinary Transfusion Medicine and Blood Banking and has published various text chapters and articles in various publications. He gives presentations internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to encourage further recognition of the vital role of the veterinary nurses and technicians through work with organizations such as the National Association of Veterinary Technicians in America co-chairing the Veterinary Nurse Initiative and serving as a board member of the Veterinary Emergency and Critical Care Society, the Academy of Veterinary Emergency and Critical Care Technicians and Nurses, and the Veterinary Innovation Council. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Ken Yagi MS, RVT, VTS joins the podcast to talk about an unaccredited veterinary technician apprenticeship in the state of Washington, the quagmire that is technician certification standardization, the term "Veterinary Nurse" and how practices can change the way they leverage their support staff.

LINKS: Veterinary Emergency Group (VEG): www.VEG.com NAVTA: www.NAVTA.org

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20 years in the field, Ken has discovered and refined his role as a veterinary technician by promoting compassionate and progressive care for patients and their families. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group and the Program Director for the RECOVER Initiative. He has been awarded the NAVTA Veterinary Technician of the Year award in 2016, the California Veterinary Medical Association Veterinary Technician of the Year award in 2016, and the California RVT Association of the Year award in 2017. Ken has co-edited the Manual of Veterinary Transfusion Medicine and Blood Banking and has published various text chapters and articles in various publications. He gives presentations internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to encourage further recognition of the vital role of the veterinary nurses and technicians through work with organizations such as the National Association of Veterinary Technicians in America co-chairing the Veterinary Nurse Initiative and serving as a board member of the Veterinary Emergency and Critical Care Society, the Academy of Veterinary Emergency and Critical Care Technicians and Nurses, and the Veterinary Innovation Council. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1439078455Thu, 23 Feb 2023 07:00:00 -040038:07falsefullCOS - 185 - Visits Are Down, Revenue Is Up - Vet Industry Trends That MatterCOS - 185 - Visits Are Down, Revenue Is Up - Vet Industry Trends That MatterMentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1437494389Thu, 16 Feb 2023 07:00:07 -040034:47falsefullCOS - 184 - Understanding The Veterinary Practice Sale MarketCOS - 184 - Understanding The Veterinary Practice Sale MarketMentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1437456805Thu, 09 Feb 2023 07:00:05 -040039:08falsefullCOS - 183 - The Coughing Cat (HDYTT)COS - 183 - The Coughing Cat (HDYTT)Veterinary cardiologist Dr. Anna McManamey joins the podcast to talk about how she approaches the coughing cat. Is this a cardiology problem, or is it something else? If it is a cardiac problem, how do we even get diagnostics without putting the patient in danger? All that and more on this episode!

LINKS ACVIM Consensus Statements: https://www.acvim.org/news-publications/consensus-statements

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Veterinary cardiologist Dr. Anna McManamey joins the podcast to talk about how she approaches the coughing cat. Is this a cardiology problem, or is it something else? If it is a cardiac problem, how do we even get diagnostics without putting the patient in danger? All that and more on this episode!

LINKS ACVIM Consensus Statements: https://www.acvim.org/news-publications/consensus-statements

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1427249149Thu, 02 Feb 2023 07:00:00 -040019:30falsefullCOS - 182 - The Technician Is Here. The Doctor Is Remote.COS - 182 - The Technician Is Here. The Doctor Is Remote.Dr. Katie Cutter, co-founder of BoosterPet, joins Dr. Andy Roark to explain how her practices utilize in-person veterinary technicians and remote veterinarians to provide wellness care to pets.

LINKS: BoosterPet: https://boosterpet.com

ABOUT OUR GUEST: Dr. Katie Cutter is a North Carolina native. She received both her BS and DVM from North Carolina State University. She then completed her small animal rotating internship in 2001 and her comparative ophthalmology residency in 2004 at Cornell University. She became a Diplomate of the American College of Veterinary Ophthalmologists in 2004. After spending time in private practice, Katie and her husband opened boutique specialty practices in New Mexico, Arizona, and Texas. Katie recently co-founded BoosterPet with other like-minded veterinary revolutionaries who seek to make positive changes in the veterinary space. Katie and her husband have three kids, Zander (14), Zac (12), and Zoie (3), all to be run by the queen of the house, their Boxer named Sophie.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Katie Cutter, co-founder of BoosterPet, joins Dr. Andy Roark to explain how her practices utilize in-person veterinary technicians and remote veterinarians to provide wellness care to pets.

LINKS: BoosterPet: https://boosterpet.com

ABOUT OUR GUEST: Dr. Katie Cutter is a North Carolina native. She received both her BS and DVM from North Carolina State University. She then completed her small animal rotating internship in 2001 and her comparative ophthalmology residency in 2004 at Cornell University. She became a Diplomate of the American College of Veterinary Ophthalmologists in 2004. After spending time in private practice, Katie and her husband opened boutique specialty practices in New Mexico, Arizona, and Texas. Katie recently co-founded BoosterPet with other like-minded veterinary revolutionaries who seek to make positive changes in the veterinary space. Katie and her husband have three kids, Zander (14), Zac (12), and Zoie (3), all to be run by the queen of the house, their Boxer named Sophie.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1423332457Thu, 26 Jan 2023 07:00:00 -040036:32falsefullCOS - 181 - When ER Vets Get To Give DiscountsCOS - 181 - When ER Vets Get To Give DiscountsDr. Tannetje’ Crocker joins Dr. Andy Roark to talk about the idea of "intentional discounting." What happens when veterinarians are able to openly discount (or even give away) services to pet owners in need? Let's get into it!

LINKS: Dr. Crocker's Homepage: www.drcrockerpetvet.com

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Tannetje’ Crocker joins Dr. Andy Roark to talk about the idea of "intentional discounting." What happens when veterinarians are able to openly discount (or even give away) services to pet owners in need? Let's get into it!

LINKS: Dr. Crocker's Homepage: www.drcrockerpetvet.com

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1423333273Thu, 19 Jan 2023 07:00:00 -040042:45falsefullCOS - 180 - Anesthesia Crash Cart Crash CourseCOS - 180 - Anesthesia Crash Cart Crash CourseThe original Anesthesia Nerd, Tasha McNerney, is back on the podcast! In this pearl-packed episode, Tasha runs through her anesthesia crash cart and breaks down what she has ready to go and why. This is an excellent refresher for anyone who wants to cement their emergency anesthesia drugs into memory.

LINKS: Veterinary Anesthesia Nerds: https://www.veterinaryanesthesianerds.com/ Recover Initiative Drug Chart: https://acvecc-recover.org

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>The original Anesthesia Nerd, Tasha McNerney, is back on the podcast! In this pearl-packed episode, Tasha runs through her anesthesia crash cart and breaks down what she has ready to go and why. This is an excellent refresher for anyone who wants to cement their emergency anesthesia drugs into memory.

LINKS: Veterinary Anesthesia Nerds: https://www.veterinaryanesthesianerds.com/ Recover Initiative Drug Chart: https://acvecc-recover.org

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1415230699Thu, 12 Jan 2023 07:00:00 -040029:40falsefullCOS - 179 - Evidence-Based Medicine, Access to Care and Pet-Family Centered CommunicationCOS - 179 - Evidence-Based Medicine, Access to Care and Pet-Family Centered CommunicationAs the gold standard of care (and price of medicine) go higher and higher, is it time to get serious about formalizing a spectrum of care approach? Dr. Emily Tincher, Senior Director of Veterinary Relations at Nationwide Pet Insurance, joins the podcast to talk about combining evidence-based medicine and advanced client communication strategies to protect and improve accessibility and affordability of veterinary care. **This episode of the Cone of Shame is made possible ad-free by Nationwide Pet Insurance **

LINKS: Nationwide Veterinary Analytics: https://www.petinsurance.com/veterinarians/research/ JAVMA spectrum of care publications – https://avmajournals.avma.org/view/journals/javma/259/7/javma.259.7.712.xml Preparing Veterinary Students... Spectrum of Care: https://avmajournals.avma.org/view/journals/javma/259/5/javma.259.5.463.xml Vetsuccess Industry Tracker: https://vetsuccess.com/resources/veterinary-industry-tracker/ Dr. Andy Roark Exam Room Communication Tool Box Course: https://drandyroark.com/on-demand-staff-training/ What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Veterinary Relations at Nationwide Pet, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).

]]>As the gold standard of care (and price of medicine) go higher and higher, is it time to get serious about formalizing a spectrum of care approach? Dr. Emily Tincher, Senior Director of Veterinary Relations at Nationwide Pet Insurance, joins the podcast to talk about combining evidence-based medicine and advanced client communication strategies to protect and improve accessibility and affordability of veterinary care. **This episode of the Cone of Shame is made possible ad-free by Nationwide Pet Insurance **

LINKS: Nationwide Veterinary Analytics: https://www.petinsurance.com/veterinarians/research/ JAVMA spectrum of care publications – https://avmajournals.avma.org/view/journals/javma/259/7/javma.259.7.712.xml Preparing Veterinary Students... Spectrum of Care: https://avmajournals.avma.org/view/journals/javma/259/5/javma.259.5.463.xml Vetsuccess Industry Tracker: https://vetsuccess.com/resources/veterinary-industry-tracker/ Dr. Andy Roark Exam Room Communication Tool Box Course: https://drandyroark.com/on-demand-staff-training/ What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Veterinary Relations at Nationwide Pet, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).

]]>tag:soundcloud,2010:tracks/1415228128Mon, 09 Jan 2023 17:40:00 -040034:48falsefullCOS - 178 - More Vets, More Diversity, Fewer Men - Trends In Vet SchoolsCOS - 178 - More Vets, More Diversity, Fewer Men - Trends In Vet SchoolsDr. Kate Boatright joins the podcast to discuss her recent article on veterinary school admissions and demographic trends.

LINKS: The Next Generation of Veterinarians (Article): https://todaysveterinarypractice.com/diversity-equity-and-inclusion/the-next-generation-of-veterinarians/?oly_enc_id=5467B7086134E1Y The Boy Crisis: Why Our Boys are Struggling and What We Can Do About It - https://amzn.to/3gNeG70 Pawsibilities Vet Med: https://www.pawsibilitiesvetmed.com/ Journey for Teams: https://www.avma.org/resources-tools/diversity-and-inclusion-veterinary-medicine/journey-teams Blend: https://www.blend.vet DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Dr. Kate Boatright has been in small animal practice since graduating from the University of Pennsylvania in 2013. After nearly 8 years of full time practice in both general practice and emergency clinics, she moved to part-time clinical work to pursue her passion for educating veterinary professionals as a freelance speaker and author. Dr. Boatright enjoys discussing mentorship, the unique challenges facing recent graduates, wellness, and the spectrum of care. She believes deeply in the role of organized veterinary medicine and holds leadership positions in the AVMA and her local and state VMAs. She is a former national officer of the VBMA and was a founding member of the VBMA Alumni. In her remaining time, she stays busy chasing her toddler, running, reading, and watching movies with her husband and cats.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Kate Boatright joins the podcast to discuss her recent article on veterinary school admissions and demographic trends.

LINKS: The Next Generation of Veterinarians (Article): https://todaysveterinarypractice.com/diversity-equity-and-inclusion/the-next-generation-of-veterinarians/?oly_enc_id=5467B7086134E1Y The Boy Crisis: Why Our Boys are Struggling and What We Can Do About It - https://amzn.to/3gNeG70 Pawsibilities Vet Med: https://www.pawsibilitiesvetmed.com/ Journey for Teams: https://www.avma.org/resources-tools/diversity-and-inclusion-veterinary-medicine/journey-teams Blend: https://www.blend.vet DrAndyRoark Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Dr. Kate Boatright has been in small animal practice since graduating from the University of Pennsylvania in 2013. After nearly 8 years of full time practice in both general practice and emergency clinics, she moved to part-time clinical work to pursue her passion for educating veterinary professionals as a freelance speaker and author. Dr. Boatright enjoys discussing mentorship, the unique challenges facing recent graduates, wellness, and the spectrum of care. She believes deeply in the role of organized veterinary medicine and holds leadership positions in the AVMA and her local and state VMAs. She is a former national officer of the VBMA and was a founding member of the VBMA Alumni. In her remaining time, she stays busy chasing her toddler, running, reading, and watching movies with her husband and cats.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1415222761Thu, 05 Jan 2023 07:00:00 -040036:37falsefullCOS - 177 - The Art Of Pricing Veterinary MedicineCOS - 177 - The Art Of Pricing Veterinary MedicineFritz Wood, a renowned animal health consultant and advisor, joins Dr. Andy Roark to talk about pricing in veterinary medicine. Are increasing prices justified by inflationary pressures and rising costs of living? Do pet owners agree and/or accept this? What are the potential benefits and pitfalls of veterinary clinics raising prices? Should they do fewer large raises or more frequent smaller raises? The discussion ends with a conversation about the impact of corporate medicine and the coming future of telemedicine.

LINKS: Fritz Wood Website: https://www.fritzwood.com/ Uncharted Veterinary Conference: https://unchartedvet.com/uvc-april-2023/ AAHA Veterinary Fee Reference (2020 edition): https://amzn.to/3W2lWeU Profitsolver: https://profitsolver.com Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Fritz Wood owns and operates an animal health consulting practice in Kansas City. He’s focused on the business of veterinary medicine for more than 30 years, conducting important research on veterinary productivity and attributes of high-performing practices. Fritz is an author, speaker, business consultant, and key opinion leader. He was on the Editorial Advisory Board of Veterinary Economics, Veterinary Team Brief, and Today’s Veterinary Business. He’s authored scores of articles related to the business of veterinary medicine and personal finance. He often presents at local, state, regional, national and international veterinary conferences. Fritz holds Bachelor of Science degrees in Accounting and Business Administration from the University of Kansas (1986). For decades, he was actively licensed as a Certified Public Accountant and Certified Financial Planner. Fritz is also affiliated with a personal financial planning, investment management, and 401(k) practice, where they help people reach their lifetime goals. His pre-vet experience included nine years as a management consultant with a top global consultancy.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Fritz Wood, a renowned animal health consultant and advisor, joins Dr. Andy Roark to talk about pricing in veterinary medicine. Are increasing prices justified by inflationary pressures and rising costs of living? Do pet owners agree and/or accept this? What are the potential benefits and pitfalls of veterinary clinics raising prices? Should they do fewer large raises or more frequent smaller raises? The discussion ends with a conversation about the impact of corporate medicine and the coming future of telemedicine.

LINKS: Fritz Wood Website: https://www.fritzwood.com/ Uncharted Veterinary Conference: https://unchartedvet.com/uvc-april-2023/ AAHA Veterinary Fee Reference (2020 edition): https://amzn.to/3W2lWeU Profitsolver: https://profitsolver.com Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Fritz Wood owns and operates an animal health consulting practice in Kansas City. He’s focused on the business of veterinary medicine for more than 30 years, conducting important research on veterinary productivity and attributes of high-performing practices. Fritz is an author, speaker, business consultant, and key opinion leader. He was on the Editorial Advisory Board of Veterinary Economics, Veterinary Team Brief, and Today’s Veterinary Business. He’s authored scores of articles related to the business of veterinary medicine and personal finance. He often presents at local, state, regional, national and international veterinary conferences. Fritz holds Bachelor of Science degrees in Accounting and Business Administration from the University of Kansas (1986). For decades, he was actively licensed as a Certified Public Accountant and Certified Financial Planner. Fritz is also affiliated with a personal financial planning, investment management, and 401(k) practice, where they help people reach their lifetime goals. His pre-vet experience included nine years as a management consultant with a top global consultancy.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1408142500Thu, 29 Dec 2022 07:00:00 -040050:24falsefullCOS - 176 - Pandemic Impacts On The Pet Overpopulation ProblemCOS - 176 - Pandemic Impacts On The Pet Overpopulation ProblemSimone Guerios, Clinical Assistant Professor of Shelter Medicine at the University of Florida College of Veterinary Medicine joins the podcast to discuss her recently published research on the long-lasting impact of the 2020 pandemic on dog and cat overpopulation.

LINKS: COVID-19 associated reduction in elective spay-neuter surgeries for dogs and cats: https://www.frontiersin.org/articles/10.3389/fvets.2022.912893/full Online Graduate Certificate In Shelter Medicine (UF): https://onlinesheltermedicine.vetmed.ufl.edu/programs/graduate-certificate-in-shelter-medicine/ UF Veterinary Shelter Medicine Clerkship: https://www.vetmed.ufl.edu/2022/05/09/uf-veterinary-students-gain-shelter-medicine-skills-through-clerkship/ Veterinary Community Outreach Program (VCOP): https://sacs.vetmed.ufl.edu/programs/vcop

ABOUT OUR GUEST: Simone Guerios, DVM, MS, PhD I’m a Clinical Assistant Professor of Shelter Medicine and Coordinator of the Shelter Medicine Practice elective, at the University of Florida College of Veterinary Medicine. This course is a full-time two-week clinical rotation for 3rd and 4th year veterinary students at the Alachua County Animal Resources and Care. In my position, I focus on training and educating students to make veterinarians ready for shelter practice. My research focuses on clinical problems that affect the health and well-being of companion animals, with the aim of developing practical and reliable surgical procedures often performed on shelter animals, thus providing solutions for shelter veterinarians. The use of innovative, low-cost, and simple surgical techniques offers shelter animals alternatives that can save lives, increase the adoption of shelter animals, and reduce euthanasia rates. Prior to accepting a faculty position at University of Florida, I worked as a Clinical Associate Professor in Soft Tissue Surgery and Surgical Oncology at Federal University of Parana, Brazil. I started working with shelter medicine in Brazil, where I co-founded a spay-neuter program for the local low-income community. This outreach program also provided community education, including public health, zoonosis and animal welfare.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Simone Guerios, Clinical Assistant Professor of Shelter Medicine at the University of Florida College of Veterinary Medicine joins the podcast to discuss her recently published research on the long-lasting impact of the 2020 pandemic on dog and cat overpopulation.

LINKS: COVID-19 associated reduction in elective spay-neuter surgeries for dogs and cats: https://www.frontiersin.org/articles/10.3389/fvets.2022.912893/full Online Graduate Certificate In Shelter Medicine (UF): https://onlinesheltermedicine.vetmed.ufl.edu/programs/graduate-certificate-in-shelter-medicine/ UF Veterinary Shelter Medicine Clerkship: https://www.vetmed.ufl.edu/2022/05/09/uf-veterinary-students-gain-shelter-medicine-skills-through-clerkship/ Veterinary Community Outreach Program (VCOP): https://sacs.vetmed.ufl.edu/programs/vcop

ABOUT OUR GUEST: Simone Guerios, DVM, MS, PhD I’m a Clinical Assistant Professor of Shelter Medicine and Coordinator of the Shelter Medicine Practice elective, at the University of Florida College of Veterinary Medicine. This course is a full-time two-week clinical rotation for 3rd and 4th year veterinary students at the Alachua County Animal Resources and Care. In my position, I focus on training and educating students to make veterinarians ready for shelter practice. My research focuses on clinical problems that affect the health and well-being of companion animals, with the aim of developing practical and reliable surgical procedures often performed on shelter animals, thus providing solutions for shelter veterinarians. The use of innovative, low-cost, and simple surgical techniques offers shelter animals alternatives that can save lives, increase the adoption of shelter animals, and reduce euthanasia rates. Prior to accepting a faculty position at University of Florida, I worked as a Clinical Associate Professor in Soft Tissue Surgery and Surgical Oncology at Federal University of Parana, Brazil. I started working with shelter medicine in Brazil, where I co-founded a spay-neuter program for the local low-income community. This outreach program also provided community education, including public health, zoonosis and animal welfare.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1399084846Thu, 22 Dec 2022 07:00:00 -040031:20falsefullCOS - 175 - An Economist's Take On Keeping Care AffordableCOS - 175 - An Economist's Take On Keeping Care AffordableAre continuously rising prices in veterinary medicine inevitable, or is there a way to provide higher wages and better care while keeping costs reasonable? Economist Dr. Matthew Salois joins Dr. Andy Roark to discuss the economics of pricing in veterinary medicine.

LINKS: Veterinary Study Groups: https://www.veterinarystudygroups.com

ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Are continuously rising prices in veterinary medicine inevitable, or is there a way to provide higher wages and better care while keeping costs reasonable? Economist Dr. Matthew Salois joins Dr. Andy Roark to discuss the economics of pricing in veterinary medicine.

LINKS: Veterinary Study Groups: https://www.veterinarystudygroups.com

ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1399051498Thu, 15 Dec 2022 07:00:00 -040041:26falsefullCOS - 174 - Career Options Beyond General PracticeCOS - 174 - Career Options Beyond General PracticeWhat happens when general practitioners feel stuck and need something different? Dr. Catherine Ruggiero joins the podcast to discuss her diverse and winding career, and what is involved in leaving general practice to become a veterinary specialist.

ABOUT OUR GUEST: Dr. Catherine Ruggiero is a board certified veterinary nutritionist® and Scientific Communications Specialist for Hill's. She completed her Doctor of Veterinary Medicine training at the University of Missouri in 2014. Prior to that, she received a Bachelor of Science at St. Lawrence University and a Master of Science in Biological Sciences at Fordham University. She was an associate veterinarian at a small animal veterinary practice in Upstate New York for just over three years before returning to the University of Missouri to pursue residency training in small animal clinical nutrition. Upon completion of an ACVN residency program in 2019, Dr. Ruggiero joined Hill's Pet Nutrition as a Consulting Clinician in VCS before joining the Scientific Affairs team.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>What happens when general practitioners feel stuck and need something different? Dr. Catherine Ruggiero joins the podcast to discuss her diverse and winding career, and what is involved in leaving general practice to become a veterinary specialist.

ABOUT OUR GUEST: Dr. Catherine Ruggiero is a board certified veterinary nutritionist® and Scientific Communications Specialist for Hill's. She completed her Doctor of Veterinary Medicine training at the University of Missouri in 2014. Prior to that, she received a Bachelor of Science at St. Lawrence University and a Master of Science in Biological Sciences at Fordham University. She was an associate veterinarian at a small animal veterinary practice in Upstate New York for just over three years before returning to the University of Missouri to pursue residency training in small animal clinical nutrition. Upon completion of an ACVN residency program in 2019, Dr. Ruggiero joined Hill's Pet Nutrition as a Consulting Clinician in VCS before joining the Scientific Affairs team.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1386615841Mon, 12 Dec 2022 07:00:00 -040038:08falsefullCOS - 173 - Home On Time - Practice Responsibility For Staff WellnessCOS - 173 - Home On Time - Practice Responsibility For Staff WellnessDr. Bob Lester, CMO of Wellhaven Pet Health, joins Dr. Andy Roark to discuss his recent article in Today's Veterinary Business Magazine. The topic is "Home On Time (H.O.T.)" - prioritizing staff wellness and setting systems, tools and boundaries to get staff members out of the building on time.

ABOUT OUR GUEST: Dr. Lester remains as passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinary profession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College of Veterinary Medicine and completed the American Association of Veterinary Medical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations. After a rewarding career at Banfield/Mars Inc., he left as Vice President of Professional Relations to help found the Lincoln Memorial University College of Veterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication, leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors for WellHaven Pet Health, a family of companion animal practices that believes in caring for the caregivers so that they can care for others. WellHaven Pet Hospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical Examining Board. He was the state delegate to the American Association of Veterinary State Boards. He served as a site team member for the AVMA Council on Education, and on the Job Analysis Task Force for the International Council for Veterinary Assessment. Dr. Lester authors the column “Creative Disruption” for Today’s Veterinary Business. In addition to his board position at WellHaven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as Vice President of the board of the North American Veterinary Community, and on the advisory boards of easyvetclinic, Pet Desk, AirVet, and the LMU College of Veterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’s Jessie and Woody.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Bob Lester, CMO of Wellhaven Pet Health, joins Dr. Andy Roark to discuss his recent article in Today's Veterinary Business Magazine. The topic is "Home On Time (H.O.T.)" - prioritizing staff wellness and setting systems, tools and boundaries to get staff members out of the building on time.

ABOUT OUR GUEST: Dr. Lester remains as passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinary profession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College of Veterinary Medicine and completed the American Association of Veterinary Medical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations. After a rewarding career at Banfield/Mars Inc., he left as Vice President of Professional Relations to help found the Lincoln Memorial University College of Veterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication, leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors for WellHaven Pet Health, a family of companion animal practices that believes in caring for the caregivers so that they can care for others. WellHaven Pet Hospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical Examining Board. He was the state delegate to the American Association of Veterinary State Boards. He served as a site team member for the AVMA Council on Education, and on the Job Analysis Task Force for the International Council for Veterinary Assessment. Dr. Lester authors the column “Creative Disruption” for Today’s Veterinary Business. In addition to his board position at WellHaven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as Vice President of the board of the North American Veterinary Community, and on the advisory boards of easyvetclinic, Pet Desk, AirVet, and the LMU College of Veterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’s Jessie and Woody.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1392172612Thu, 08 Dec 2022 07:00:00 -040034:50falsefullCOS - 172 - Modern Marketing For Veterinary PracticesCOS - 172 - Modern Marketing For Veterinary PracticesDr. Caitlin DeWilde joins the podcast to discuss modern veterinary marketing, how we communicate with pet owners when our caseloads are overflowing, and what the future of pet owner communications may look like.

LINKS Caitlin DeWilde: @thesocialdvm Social Media and Marketing for Veterinary Professionals: https://amzn.to/3DgGrMA Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Dr. Caitlin DeWilde is the founder of The Social DVM, a consulting firm devoted to helping veterinary professionals learn how to manage and grow their social media, online reputation and marketing strategies. Working with large industry groups and individual practices alike, Caitlin and her team are passionate about translating the “geek speak” to “veterinary speak,” and helping vets reach more clients and pets. Caitlin is a graduate of the University of Illinois College of Veterinary Medicine and a recipient of their Outstanding Young Alumni Award, and also an alum of the AVMA’s Future Leaders Program. She served as medical director for a large AAHA/Fear Free/Cat-Friendly certified hospital in St. Louis before stepping back to focus on her marketing passion. Today, she divides her time between practice, consulting, and writing. She is the author of a new book, “Social Media and Marketing for Veterinary Professionals,” and a columnist for Today’s Veterinary Business.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Caitlin DeWilde joins the podcast to discuss modern veterinary marketing, how we communicate with pet owners when our caseloads are overflowing, and what the future of pet owner communications may look like.

LINKS Caitlin DeWilde: @thesocialdvm Social Media and Marketing for Veterinary Professionals: https://amzn.to/3DgGrMA Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!)

ABOUT OUR GUEST: Dr. Caitlin DeWilde is the founder of The Social DVM, a consulting firm devoted to helping veterinary professionals learn how to manage and grow their social media, online reputation and marketing strategies. Working with large industry groups and individual practices alike, Caitlin and her team are passionate about translating the “geek speak” to “veterinary speak,” and helping vets reach more clients and pets. Caitlin is a graduate of the University of Illinois College of Veterinary Medicine and a recipient of their Outstanding Young Alumni Award, and also an alum of the AVMA’s Future Leaders Program. She served as medical director for a large AAHA/Fear Free/Cat-Friendly certified hospital in St. Louis before stepping back to focus on her marketing passion. Today, she divides her time between practice, consulting, and writing. She is the author of a new book, “Social Media and Marketing for Veterinary Professionals,” and a columnist for Today’s Veterinary Business.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1386625342Thu, 01 Dec 2022 07:00:00 -040046:47falsefullCOS - 171 - Embezzlement In Veterinary MedicineCOS - 171 - Embezzlement In Veterinary MedicineMira Johnson CPA, CVPM joins Dr. Andy Roark to discuss embezzlement in veterinary medicine. In an AAHA survey, 86% of respondents said employees had stolen from their clinic. Why does this happen so commonly in our industry? Who is responsible and what motivates the behavior? What can practices do about it?

LINKS: JF Bell Group: https://cpasforveterinarians.com

ABOUT OUR GUEST: Mira Johnson holds a Masters' Degree in Financial Management and Accounting is a CPA, and is a Certified Veterinary Practice Manager. She is a managing partner in the JF Bell Group, CPAs for Veterinarians. Mira's passion is helping veterinarians to start, manage and grow the practice of their dreams. She embraces the use of apps to help automate the business side of their practice. Her articles about financial automation and employee motivation have been published in Today’s Veterinary Business and dvm360.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mira Johnson CPA, CVPM joins Dr. Andy Roark to discuss embezzlement in veterinary medicine. In an AAHA survey, 86% of respondents said employees had stolen from their clinic. Why does this happen so commonly in our industry? Who is responsible and what motivates the behavior? What can practices do about it?

LINKS: JF Bell Group: https://cpasforveterinarians.com

ABOUT OUR GUEST: Mira Johnson holds a Masters' Degree in Financial Management and Accounting is a CPA, and is a Certified Veterinary Practice Manager. She is a managing partner in the JF Bell Group, CPAs for Veterinarians. Mira's passion is helping veterinarians to start, manage and grow the practice of their dreams. She embraces the use of apps to help automate the business side of their practice. Her articles about financial automation and employee motivation have been published in Today’s Veterinary Business and dvm360.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1386617218Thu, 24 Nov 2022 09:30:00 -040033:06falsefullCOS - 170 - Saying "No" With A Smile & Keeping The Team Motivated - November Mailbag Pt. 2COS - 170 - Saying "No" With A Smile & Keeping The Team Motivated - November Mailbag Pt. 2Dr. Andy Roark takes more questions from the mailbag! Questions in this episode: How involved should associate veterinarians be with boarding in the clinic? Phone etiquette when trying to help non-clients on the phone who need assistance but they can't be seen due to lack of appointment availability What are the best things to do for your staff on one of those crazy days when everything is on fire to keep them motivated ? What's the best thing to do when you're feeling overwhelmed? What advice would you give those that have trouble making boundaries at work? How do you bridge the gap between “front and back”? How do you coach someone that gives very blunt delivery of feedback and rubs people the wrong way?

ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Andy Roark takes more questions from the mailbag! Questions in this episode: How involved should associate veterinarians be with boarding in the clinic? Phone etiquette when trying to help non-clients on the phone who need assistance but they can't be seen due to lack of appointment availability What are the best things to do for your staff on one of those crazy days when everything is on fire to keep them motivated ? What's the best thing to do when you're feeling overwhelmed? What advice would you give those that have trouble making boundaries at work? How do you bridge the gap between “front and back”? How do you coach someone that gives very blunt delivery of feedback and rubs people the wrong way?

ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1378099888Thu, 17 Nov 2022 07:00:00 -040049:51falsefullCOS - 169 - CBD, Labor Shortage, And Non - Economic Damages With Mark CushingCOS - 169 - CBD, Labor Shortage, And Non - Economic Damages With Mark CushingMark Cushing Joins Dr. Andy Roark to review recent trends and policy battles in veterinary medicine. He discusses the veterinary labor shortage, telemedicine, nurse practitioners, lawsuit damages and CBD regulation. He also gives his predictions for the midterm 2022 elections and how they will impact veterinary medicine in the coming year.

LINKS Practice Owner Summit: https://unchartedvet.com/practice-owner-summit-2022/ Pet Nation: https://amzn.to/3yNT8gj Animal Policy Group: https://animalpolicygroup.com/ Mark Cushing Website: https://www.marklcushing.com

ABOUT OUR GUEST: Mark is the Founder and Managing Partner of the Animal Policy Group, LLC, based in Scottsdale, AZ, Portland, OR, and Los Angeles. APG’s clients represent a wide-range of pet health, animal welfare and veterinary educational interests. Mark focuses his practice on providing high-level strategic advice, government advocacy, regulatory and policy services to animal health and veterinary clients with needs at any level of government, and universities and industry groups throughout North America. Mark is a frequent speaker at veterinary medicine and other animal policy conferences. He is a former partner of major regional and national law firms and served as an adjunct professor of law at the LMU Duncan School of Law in Knoxville, Lewis & Clark Law School in Portland, and the University of Oregon School of Law. He is an Honors graduate with distinction from Stanford University and the Willamette University College of Law. Most recently, Mark is the author of Pet Nation, a book released by Penguin Random House that illustrates an inside look at the forces behind how our pets transformed American society and culture.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Mark Cushing Joins Dr. Andy Roark to review recent trends and policy battles in veterinary medicine. He discusses the veterinary labor shortage, telemedicine, nurse practitioners, lawsuit damages and CBD regulation. He also gives his predictions for the midterm 2022 elections and how they will impact veterinary medicine in the coming year.

LINKS Practice Owner Summit: https://unchartedvet.com/practice-owner-summit-2022/ Pet Nation: https://amzn.to/3yNT8gj Animal Policy Group: https://animalpolicygroup.com/ Mark Cushing Website: https://www.marklcushing.com

ABOUT OUR GUEST: Mark is the Founder and Managing Partner of the Animal Policy Group, LLC, based in Scottsdale, AZ, Portland, OR, and Los Angeles. APG’s clients represent a wide-range of pet health, animal welfare and veterinary educational interests. Mark focuses his practice on providing high-level strategic advice, government advocacy, regulatory and policy services to animal health and veterinary clients with needs at any level of government, and universities and industry groups throughout North America. Mark is a frequent speaker at veterinary medicine and other animal policy conferences. He is a former partner of major regional and national law firms and served as an adjunct professor of law at the LMU Duncan School of Law in Knoxville, Lewis & Clark Law School in Portland, and the University of Oregon School of Law. He is an Honors graduate with distinction from Stanford University and the Willamette University College of Law. Most recently, Mark is the author of Pet Nation, a book released by Penguin Random House that illustrates an inside look at the forces behind how our pets transformed American society and culture.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1371247594Thu, 10 Nov 2022 07:00:00 -040034:45falsefullCOS - 168 - Cutting Hours, Resting B Face & Angry Clients - November MailbagCOS - 168 - Cutting Hours, Resting B Face & Angry Clients - November MailbagDr. Andy Roark does the FIRST EVER Live-Stream episode of the Cone of Shame. This episode was streamed into the Uncharted Veterinary Community and features a Q&A session. Questions in this episode: I'm overwhelmed. Do you recommend I just cut back hours and turn people away? How do you tell an employee she/he has a "Resting B@#$ Face"? What can you do to “reset” when you are spiraling into negativity? What are the top 5 soft skills you look for in an employee? What are your top 5 educational opportunities for CSR's, Techs, Assistants, etc. Do you have a script for an irate client on the phone? Best decision making tool for prioritizing changes in a newly purchased practice?

ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Andy Roark does the FIRST EVER Live-Stream episode of the Cone of Shame. This episode was streamed into the Uncharted Veterinary Community and features a Q&A session. Questions in this episode: I'm overwhelmed. Do you recommend I just cut back hours and turn people away? How do you tell an employee she/he has a "Resting B@#$ Face"? What can you do to “reset” when you are spiraling into negativity? What are the top 5 soft skills you look for in an employee? What are your top 5 educational opportunities for CSR's, Techs, Assistants, etc. Do you have a script for an irate client on the phone? Best decision making tool for prioritizing changes in a newly purchased practice?

ABOUT OUR GUEST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1370426308Thu, 03 Nov 2022 07:00:00 -040050:15falsefullCOS - 167 - Referral Battles When Everyone Is OverwhelmedCOS - 167 - Referral Battles When Everyone Is OverwhelmedDr. Tannetje' Crocker, a practicing emergency room veterinarian and social media personality joins Dr. Andy Roark to discuss how work overwhelm is pitting emergency vets and general practitioners against each other.

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors. Follow her veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Tannetje' Crocker, a practicing emergency room veterinarian and social media personality joins Dr. Andy Roark to discuss how work overwhelm is pitting emergency vets and general practitioners against each other.

ABOUT OUR GUEST: Dr. Tannetje’ Crocker is a 2009 graduate from the Texas A&M University College of Veterinary Medicine. She is passionate about mentorship and empowering veterinary professionals to embrace the profession and find joy and success. Growing up Dr. Crocker competed on horses and was inspired to become a veterinarian. Since graduation she has worked as an equine ambulatory vet, small animal general practitioner, and emergency veterinarian. She currently lives in Texas with her spirited 10 year old daughter, funny 6 year old son, and supportive husband of 16 years. She works as an ER Veterinarian for Veterinary Emergency Group in Dallas, TX. Recently she was excited to purchase Alta Vista Animal Hospital in Fort Worth, TX. She plans to continue her support of fellow veterinary professionals, both virtually and in person through her various endeavors. Follow her veterinary journey @dr.tannetje.crocker or www.drcrockerpetvet.com

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1363183525Thu, 27 Oct 2022 07:00:00 -040045:10falsefullCOS - 166 - Domestic Violence, Veterinary Medicine And The Purple Leash ProjectCOS - 166 - Domestic Violence, Veterinary Medicine And The Purple Leash ProjectDr. Traci Zager joins the podcast to talk about the role pets can play in domestic violence and keeping people in dangerous places. She discusses how animal abuse and domestic abuse are often linked, the Purple Leash Project and how initiatives like these can aid people seeking shelter from domestic violence. She talks about what every veterinary professional should know, and how we can use our knowledge and skills to make a difference in our own communities.

LINKS: The Purple Leash Project: https://redrover.org/the-purple-leash-project/ Red Rover: https://redrover.org/ OVMA Education Resources (Animal Abuse): https://www.ohiovma.org/veterinarians/resources/abuse.html Safe Place For Pets: https://www.safeplacepets.org/ National Link Coalition: https://nationallinkcoalition.org/ Domestic Violence Hotline: 800-799-7233

ABOUT OUR GUEST: Dr. Traci Zager received her B.S. in Biology with Chemistry minor from California University of Pennsylvania. She then completed her MBA from Youngstown State University and her Doctorate of Veterinary Medicine from The Ohio State University. After graduation, she worked as a small animal and exotics veterinarian in Northeast Ohio before joining Nestlé Purina PetCare as a full time Veterinary Communications Manager in 2021. In addition to small animal medicine and nutrition, Traci has special interests in companion animal behavior and education. She currently teaches courses online to veterinary technician students at her Alma Mater CalU of PA, as well as continuing to practice small animal/exotics medicine on the weekend. Dr. Zager also served on the Animal Abuse Reporting Taskforce for the Ohio VMA, which helped to create educational materials on abuse reporting for Ohio Veterinarians. This taskforce was so important because legislation was recently passed to make Ohio a mandatory reporting state for all veterinarians. Dr. Zager also occasionally helps her local AWL with abuse cases. Fun fact: Dr. Traci Zager is a new mom of a beautiful little boy named Jameson Henry Zager!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Traci Zager joins the podcast to talk about the role pets can play in domestic violence and keeping people in dangerous places. She discusses how animal abuse and domestic abuse are often linked, the Purple Leash Project and how initiatives like these can aid people seeking shelter from domestic violence. She talks about what every veterinary professional should know, and how we can use our knowledge and skills to make a difference in our own communities.

LINKS: The Purple Leash Project: https://redrover.org/the-purple-leash-project/ Red Rover: https://redrover.org/ OVMA Education Resources (Animal Abuse): https://www.ohiovma.org/veterinarians/resources/abuse.html Safe Place For Pets: https://www.safeplacepets.org/ National Link Coalition: https://nationallinkcoalition.org/ Domestic Violence Hotline: 800-799-7233

ABOUT OUR GUEST: Dr. Traci Zager received her B.S. in Biology with Chemistry minor from California University of Pennsylvania. She then completed her MBA from Youngstown State University and her Doctorate of Veterinary Medicine from The Ohio State University. After graduation, she worked as a small animal and exotics veterinarian in Northeast Ohio before joining Nestlé Purina PetCare as a full time Veterinary Communications Manager in 2021. In addition to small animal medicine and nutrition, Traci has special interests in companion animal behavior and education. She currently teaches courses online to veterinary technician students at her Alma Mater CalU of PA, as well as continuing to practice small animal/exotics medicine on the weekend. Dr. Zager also served on the Animal Abuse Reporting Taskforce for the Ohio VMA, which helped to create educational materials on abuse reporting for Ohio Veterinarians. This taskforce was so important because legislation was recently passed to make Ohio a mandatory reporting state for all veterinarians. Dr. Zager also occasionally helps her local AWL with abuse cases. Fun fact: Dr. Traci Zager is a new mom of a beautiful little boy named Jameson Henry Zager!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1361207683Thu, 20 Oct 2022 07:00:00 -040024:18falsefullCOS - 165 - 6 M's Of Treating Any Behavior Disorder In PracticeCOS - 165 - 6 M's Of Treating Any Behavior Disorder In PracticeDr. Amy Pike joins the podcast to discuss behavior screening in general practice! Dr. Pike was recommended by multiple listeners to the podcast because of her lecture The 6 M's of Treating and Behavior Disorder in Practice. One listener even said the lecture helped their practice become better equipped to handle or rear behavior cases! The 6 M's are: 1) Medical Rule Out 2) Mental Enrichment 3) Management 4) Modification of behavior 5 Medications and Products 6) Monitor and Modify the Plan

LINKS: Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!) Kong Products: https://www.kongcompany.com/ Doc & Phoebe's Indoor Hunting Cat Feeder: https://amzn.to/3R9Dnr2 Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior - https://amzn.to/3R6Vhuj Decoding Your Cat: https://amzn.to/3wrD4Qe Decoding Your Dog: https://amzn.to/3pKVA2p

ABOUT OUR GUEST: Dr. Pike is a native Arizonan and graduated from Colorado State University’s school of veterinary medicine in 2003. Working as an Army veterinarian after graduation and taking care of the Military Working Dogs returning from deployment spurred her interests in behavior medicine. Dr. Pike completed a Residency program and became board certified in 2015. She is owner of the Animal Behavior Wellness Center and was recently named one of the “Top Veterinarians of Northern Virginia” by NoVa Magazine for the sixth year in a row. Dr. Pike speaks all over the world about veterinary behavior medicine, she has been published in numerous veterinary journals, she has conducted and published two scientific research studies, and is a contributing author in five clinical text books. She mentors 4 clinical behavior residents and is a clinical instructor for E-training for dogs and the Masters Program in Applied Animal Behavior at Virginia Tech. She is an advisory board member for Royal Canin, Fear Free, and the Animal Welfare League of Arlington, and is a consultant for Chewy, Inc. In her (fairly non-existent) spare time, she enjoys gardening and hanging out with her active-duty Army husband of 20 years, their 14 yr old daughter, and 9 yr old son, and their menagerie- Dobby (6 yr old Devon Rex), Ike (4 yr old Giant Schnauzer), Scooby (2 yr old, Mini schnauzer), Ginny (10 month old Airedale), Prickles (1 yr old Hedge Hog) and Pavlov (16 week old Indian Ringneck Parakeet).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Amy Pike joins the podcast to discuss behavior screening in general practice! Dr. Pike was recommended by multiple listeners to the podcast because of her lecture The 6 M's of Treating and Behavior Disorder in Practice. One listener even said the lecture helped their practice become better equipped to handle or rear behavior cases! The 6 M's are: 1) Medical Rule Out 2) Mental Enrichment 3) Management 4) Modification of behavior 5 Medications and Products 6) Monitor and Modify the Plan

LINKS: Links to Amazon.com are affiliate links and help support the show. (They're also much smaller than normal links and easier to copy when typing up show notes!) Kong Products: https://www.kongcompany.com/ Doc & Phoebe's Indoor Hunting Cat Feeder: https://amzn.to/3R9Dnr2 Blackwell's Five-Minute Veterinary Consult Clinical Companion: Canine and Feline Behavior - https://amzn.to/3R6Vhuj Decoding Your Cat: https://amzn.to/3wrD4Qe Decoding Your Dog: https://amzn.to/3pKVA2p

ABOUT OUR GUEST: Dr. Pike is a native Arizonan and graduated from Colorado State University’s school of veterinary medicine in 2003. Working as an Army veterinarian after graduation and taking care of the Military Working Dogs returning from deployment spurred her interests in behavior medicine. Dr. Pike completed a Residency program and became board certified in 2015. She is owner of the Animal Behavior Wellness Center and was recently named one of the “Top Veterinarians of Northern Virginia” by NoVa Magazine for the sixth year in a row. Dr. Pike speaks all over the world about veterinary behavior medicine, she has been published in numerous veterinary journals, she has conducted and published two scientific research studies, and is a contributing author in five clinical text books. She mentors 4 clinical behavior residents and is a clinical instructor for E-training for dogs and the Masters Program in Applied Animal Behavior at Virginia Tech. She is an advisory board member for Royal Canin, Fear Free, and the Animal Welfare League of Arlington, and is a consultant for Chewy, Inc. In her (fairly non-existent) spare time, she enjoys gardening and hanging out with her active-duty Army husband of 20 years, their 14 yr old daughter, and 9 yr old son, and their menagerie- Dobby (6 yr old Devon Rex), Ike (4 yr old Giant Schnauzer), Scooby (2 yr old, Mini schnauzer), Ginny (10 month old Airedale), Prickles (1 yr old Hedge Hog) and Pavlov (16 week old Indian Ringneck Parakeet).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1356855625Thu, 13 Oct 2022 07:00:00 -040033:18falsefullCOS - 164 - Private Equity, Rising Wages & Affordable Care Understanding Modern Veterinary EconomicsCOS - 164 - Private Equity, Rising Wages & Affordable Care Understanding Modern Veterinary EconomicsEconomist Matt Salois, Ph.D. joins Dr. Andy Roark to discuss the driving economic forces in the veterinary profession today. They discuss the impact of corporatization across the profession, how private equity is changing the way practices operate, and how buying practices at ridiculously high prices is supposed to pay off in profits. They also discuss rising wages in the profession (which are good!) and rising costs to pet owners (which are bad!). Will the price of veterinary services really DOUBLE in 7-10 years? What can we do to prevent that? Let's get into this episode!

LINKS: Good News: There's a Labor Shortage: https://www.nytimes.com/2021/09/04/opinion/labor-shortage-biden-covid.html The Pinched Hose Economy: https://www.theatlantic.com/newsletters/archive/2022/08/weve-never-had-an-economy-like-this/671105/ Inside Economics Podcast: https://www.moodys.com/web/en/us/about/insights/podcasts/moodys-talks-inside-economics.html Matt Salois on LinkedIn: https://www.linkedin.com/in/msalois

ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Economist Matt Salois, Ph.D. joins Dr. Andy Roark to discuss the driving economic forces in the veterinary profession today. They discuss the impact of corporatization across the profession, how private equity is changing the way practices operate, and how buying practices at ridiculously high prices is supposed to pay off in profits. They also discuss rising wages in the profession (which are good!) and rising costs to pet owners (which are bad!). Will the price of veterinary services really DOUBLE in 7-10 years? What can we do to prevent that? Let's get into this episode!

LINKS: Good News: There's a Labor Shortage: https://www.nytimes.com/2021/09/04/opinion/labor-shortage-biden-covid.html The Pinched Hose Economy: https://www.theatlantic.com/newsletters/archive/2022/08/weve-never-had-an-economy-like-this/671105/ Inside Economics Podcast: https://www.moodys.com/web/en/us/about/insights/podcasts/moodys-talks-inside-economics.html Matt Salois on LinkedIn: https://www.linkedin.com/in/msalois

ABOUT OUR GUEST: Matthew Salois, PhD is currently the President of the Veterinary Study Groups, Inc. (VSG), where he is responsible for enhancing the economic and cultural success of more than 1,800 veterinary member practices. Most recently, Matt was the chief economist and head of the veterinary economics division at the AVMA between 2018 and 2022, where he applied his skills in economics, business, and communication to support the daily lives of veterinarians. From 2014 to 2018, he served as director of global scientific affairs and policy at Elanco Animal Health, supervising a team of scientists in veterinary medicine, human medicine, animal welfare, economics and sustainability. His group devised and executed scientific engagement strategy, and built collaborative partnerships with universities, non-profit associations and scientific societies. Matt is also an adjunct professor of applied economics at the University of Florida, where he previously taught and advised graduate and undergraduate students. He earned his Ph.D. in Applied Economics from the University of Florida and holds an M.A. in Economics and a B.S. in Health Services Administration from the University of Central Florida.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1355936611Thu, 06 Oct 2022 07:00:00 -040042:03falsefullCOS - 163 - Itty Bitty Kitty Anesthesia & Analgesia (HDYTT)COS - 163 - Itty Bitty Kitty Anesthesia & Analgesia (HDYTT)Tasha McNerney CVT CVPP discusses best practices for anesthesia and pain control in a 0.8lb kitten. These cases are tricky and Tasha lays out why as well as what we can do to reduce the risk and decrease pain and discomfort of our patient. Tasha and Andy talk through the importance of maintaining cardiac outflow, O2 therapy, blood glucose monitoring, and thermoregulation. Anticholinergics and fasting protocols are also discussed. This is a FANTASTIC and short episode that is packed with clinical pearls. You won't want to miss it!

LINKS: Veterinary Anesthesia Nerds: http://www.veterinaryanesthesianerds.com

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Tasha McNerney CVT CVPP discusses best practices for anesthesia and pain control in a 0.8lb kitten. These cases are tricky and Tasha lays out why as well as what we can do to reduce the risk and decrease pain and discomfort of our patient. Tasha and Andy talk through the importance of maintaining cardiac outflow, O2 therapy, blood glucose monitoring, and thermoregulation. Anticholinergics and fasting protocols are also discussed. This is a FANTASTIC and short episode that is packed with clinical pearls. You won't want to miss it!

LINKS: Veterinary Anesthesia Nerds: http://www.veterinaryanesthesianerds.com

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1349738071Thu, 29 Sep 2022 07:00:00 -040024:51falsefullCOS - 162 - Feline Lower Urinary Tract Disease (HDYTT)COS - 162 - Feline Lower Urinary Tract Disease (HDYTT)Dr. Lauren Pagliughi joins Dr. Andy Roark to discuss a case that is oh-so-common in veterinary medicine, and oh-so-likely to end badly for feline patients! They are talking about Feline Lower Urinary Tract Disease (FLUTD). They discuss the importance of environmental questions for pet owners, diagnostics (including radiographs), and responsible approaches to treatment in regard to antibiotic use. Let's get into it! This episode is made possible by Purina Pro Plan Veterinary Diets

LINKS: Purina Institute CentreSquare: https://www.purinaproplanvets.com/ Indoor Pet Initiative (cats): https://indoorpet.osu.edu/cats Dr. Andy Roark Exam Room Communication Tool Box Course: https://drandyroark.com/store/ What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Lauren Pagliughi attended Rutgers University for her bachelors of arts and obtained her veterinary degree from Colorado State University. Upon graduation, she completed an internship in Small Animal Medicine and Surgery at Oradell Animal Hospital in NJ. She then joined Absecon Veterinary Hospital, a large general practice in NJ, before joining the Purina family in 2013. Lauren currently resides in Linwood, NJ serving as a veterinary communications manager for Nestlé Purina Petcare. Spreading passion for advanced nutrition, she supports veterinary teaching hospitals throughout the country and provides technical support for Purina’s sales consultants. She continues to practice as a relief veterinarian in South Jersey. In addition to nutrition, Lauren has a key interest in small animal surgery. Lauren spends all of her free time with her twin boys Zachary and Felix, and her daughter, Greta. Lauren also enjoys being outdoors mountain biking, surfing, cycling and snowboarding with her children and her husband, Michael. She loves spoiling her lab, Dottie Lou, and her two cats, Cecilia and Daniella. She has a passion for sustainability and helping others to make “green” choices. Dr. Pagliughi went tandem sky diving 3 times when she was 19 years old in hopes to become certified - that did not happen! She has a passion for high intensity sports, like Mountain Biking and Snowboarding. She has a dream of moving to Costa Rica one day.

]]>Dr. Lauren Pagliughi joins Dr. Andy Roark to discuss a case that is oh-so-common in veterinary medicine, and oh-so-likely to end badly for feline patients! They are talking about Feline Lower Urinary Tract Disease (FLUTD). They discuss the importance of environmental questions for pet owners, diagnostics (including radiographs), and responsible approaches to treatment in regard to antibiotic use. Let's get into it! This episode is made possible by Purina Pro Plan Veterinary Diets

LINKS: Purina Institute CentreSquare: https://www.purinaproplanvets.com/ Indoor Pet Initiative (cats): https://indoorpet.osu.edu/cats Dr. Andy Roark Exam Room Communication Tool Box Course: https://drandyroark.com/store/ What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Lauren Pagliughi attended Rutgers University for her bachelors of arts and obtained her veterinary degree from Colorado State University. Upon graduation, she completed an internship in Small Animal Medicine and Surgery at Oradell Animal Hospital in NJ. She then joined Absecon Veterinary Hospital, a large general practice in NJ, before joining the Purina family in 2013. Lauren currently resides in Linwood, NJ serving as a veterinary communications manager for Nestlé Purina Petcare. Spreading passion for advanced nutrition, she supports veterinary teaching hospitals throughout the country and provides technical support for Purina’s sales consultants. She continues to practice as a relief veterinarian in South Jersey. In addition to nutrition, Lauren has a key interest in small animal surgery. Lauren spends all of her free time with her twin boys Zachary and Felix, and her daughter, Greta. Lauren also enjoys being outdoors mountain biking, surfing, cycling and snowboarding with her children and her husband, Michael. She loves spoiling her lab, Dottie Lou, and her two cats, Cecilia and Daniella. She has a passion for sustainability and helping others to make “green” choices. Dr. Pagliughi went tandem sky diving 3 times when she was 19 years old in hopes to become certified - that did not happen! She has a passion for high intensity sports, like Mountain Biking and Snowboarding. She has a dream of moving to Costa Rica one day.

]]>tag:soundcloud,2010:tracks/1351229272Mon, 26 Sep 2022 08:42:00 -040030:43falsefullCOS - 161 - Leaders Should NOT Eat Last - Hungry And Burned Out Is Not How We ThriveCOS - 161 - Leaders Should NOT Eat Last - Hungry And Burned Out Is Not How We ThriveDr. Michael Miller joins the podcast to talk about the downside of leaders eating last. He and Dr. Andy Roark discuss what happens when servant leadership turns to martydom, signs that practice leaders are "giving" in an unhealthy way, and what to do about it. This episode is perfect for anyone who is pouring their heart and soul into practice and feels burned out and used up at the end of the day.

LINKS Leaders Eat Last: https://www.amazon.com/Leaders-Eat-Last-Together-Others-ebook/dp/B00DGZKQM8

ABOUT OUR GUEST: Dr. Michael W. Miller is the co-owner of a four-hospital small animal practice in the far southwest suburbs of Chicago, seeing patients at Lakewood Animal Hospital in Morris, Illinois. In addition to dogs and cats, he has a special interest in reptiles which led him to start a wildlife rescue at his practice for hit-by-car turtles. He currently serves on the Illinois Veterinary Medical Alumni Association executive board. After being a contributing author to the DrAndyRoark.com and UnchartedVet.com websites, he started his blog called Harry Potter Vet, where he uses comparisons to the wizarding world to help veterinary professionals and himself discover the magic in veterinary medicine. Recently he has started sharing that magic through speaking engagements – most notably the AVMA Veterinary Leadership Conference and the Uncharted Veterinary Conference. Outside of vet med, he also is discovering the magic of parenthood as he and his wife raise their two young sons.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Michael Miller joins the podcast to talk about the downside of leaders eating last. He and Dr. Andy Roark discuss what happens when servant leadership turns to martydom, signs that practice leaders are "giving" in an unhealthy way, and what to do about it. This episode is perfect for anyone who is pouring their heart and soul into practice and feels burned out and used up at the end of the day.

LINKS Leaders Eat Last: https://www.amazon.com/Leaders-Eat-Last-Together-Others-ebook/dp/B00DGZKQM8

ABOUT OUR GUEST: Dr. Michael W. Miller is the co-owner of a four-hospital small animal practice in the far southwest suburbs of Chicago, seeing patients at Lakewood Animal Hospital in Morris, Illinois. In addition to dogs and cats, he has a special interest in reptiles which led him to start a wildlife rescue at his practice for hit-by-car turtles. He currently serves on the Illinois Veterinary Medical Alumni Association executive board. After being a contributing author to the DrAndyRoark.com and UnchartedVet.com websites, he started his blog called Harry Potter Vet, where he uses comparisons to the wizarding world to help veterinary professionals and himself discover the magic in veterinary medicine. Recently he has started sharing that magic through speaking engagements – most notably the AVMA Veterinary Leadership Conference and the Uncharted Veterinary Conference. Outside of vet med, he also is discovering the magic of parenthood as he and his wife raise their two young sons.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1348185409Thu, 22 Sep 2022 07:00:00 -040050:57falsefullCOS - 160 - Cats And Carbs: New Research On A Nutritional ControversyCOS - 160 - Cats And Carbs: New Research On A Nutritional ControversyDr. Dottie Laflamme, a board certified veterinary nutritionist, joins the podcast to discuss a peer-reviewed article she first-authored earlier this year: Evidence does not support the controversy regarding carbohydrates in feline diets. She and Dr. Roark discuss the controversy, the role of carbohydrates in feline digestion and disease pathology and management, and finally, the pros and cons of feeding a wet vs dry commercial food.

LINKS: Evidence does not support the controversy regarding carbohydrates in feline diets: https://avmajournals.avma.org/view/journals/javma/260/5/javma.21.06.0291.xml Purina Institute: https://www.purinainstitute.com/ Tufts University Vet Nutrition: https://vetnutrition.tufts.edu/ AAVN: https://aavnutrition.org

ABOUT OUR GUEST: Dr. Dottie Laflamme received her DVM, MS in ruminant nutrition, and PhD in nutrition and physiology, all from the University of Georgia. She completed her clinical nutrition residency as an ALPO Postdoctoral Fellow in Clinical Nutrition. Dr. Laflamme is a Diplomate and past-President of the American College of Veterinary Nutrition. She is an author on over 200 scientific and technical publications; and has been a speaker at a number of veterinary, research, and continuing education programs worldwide. She worked for Purina (first Ralston Purina, now Nestle Purina) in the Research and Development Department from 1990 until her retirement in 2015. Her research focused on therapeutic nutrition, especially obesity management, and geriatric nutrition. She currently works as an independent consultant. Dottie lives in the Blue Ridge Mountains of western Virginia.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Dottie Laflamme, a board certified veterinary nutritionist, joins the podcast to discuss a peer-reviewed article she first-authored earlier this year: Evidence does not support the controversy regarding carbohydrates in feline diets. She and Dr. Roark discuss the controversy, the role of carbohydrates in feline digestion and disease pathology and management, and finally, the pros and cons of feeding a wet vs dry commercial food.

LINKS: Evidence does not support the controversy regarding carbohydrates in feline diets: https://avmajournals.avma.org/view/journals/javma/260/5/javma.21.06.0291.xml Purina Institute: https://www.purinainstitute.com/ Tufts University Vet Nutrition: https://vetnutrition.tufts.edu/ AAVN: https://aavnutrition.org

ABOUT OUR GUEST: Dr. Dottie Laflamme received her DVM, MS in ruminant nutrition, and PhD in nutrition and physiology, all from the University of Georgia. She completed her clinical nutrition residency as an ALPO Postdoctoral Fellow in Clinical Nutrition. Dr. Laflamme is a Diplomate and past-President of the American College of Veterinary Nutrition. She is an author on over 200 scientific and technical publications; and has been a speaker at a number of veterinary, research, and continuing education programs worldwide. She worked for Purina (first Ralston Purina, now Nestle Purina) in the Research and Development Department from 1990 until her retirement in 2015. Her research focused on therapeutic nutrition, especially obesity management, and geriatric nutrition. She currently works as an independent consultant. Dottie lives in the Blue Ridge Mountains of western Virginia.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1343998981Thu, 15 Sep 2022 07:00:00 -040032:24falsefullCOS - 158 - Is It Worth Being Online Anymore? Reputation Management Post - PandemicCOS - 158 - Is It Worth Being Online Anymore? Reputation Management Post - PandemicBill Schroeder joins Dr. Andy Roark to discuss how digital marketing for veterinarians has changed in recent years. They debate the value of spending time and energy online as a veterinary practice, and then discuss strategies for responding to negative online reviews and building a rock-solid online reputation.

LINKS: Avoid a Toxic Team: Creating Psychological Safety: https://unchartedvet.com/product/avoid-a-toxic-team-creating-psychological-safety/ Get Sh*t Done Shorthanded Virtual Conference: https://unchartedvet.com/gsd-shorthanded/ InTouch Reputation Resource: https://intouchvet.com/wp-content/uploads/2022/01/The-Veterinary-Guide-to-Online-Reviews.pdf SocialMedia Examiner: https://www.socialmediaexaminer.com/ Hubspot: https://blog.hubspot.com/ Bill's Contact Info: bill@intouchvet.com

ABOUT OUR GUEST: Bill Schroeder is an entrepreneur, international speaker, veterinary thought leader, and digital marketing enthusiast who has, for the past 28 years, leveraged his love of people and pets to help veterinary practices grow and thrive. He has say on the Board of Directors for VetPartners, teaches within the MBA program at Purdue University, and can be found teaching from many of the veterinary conference stages around the world. Bill owns InTouch Practice Communications (www.InTouchVet.com), a full-service digital marketing agency built specifically for the veterinary community. His firm and more than 8,000 client success stories are the basis for his totally non-commercial talks. This unique view into the techniques and principles that are actually making the most impact drive his classes to be extremely relevant and empowering as the content is drawn from actual experience. It’s the stuff that works. Bill will teach you how to implement these things in your practice. As a former United States Marine, he is a forever patriot and eagerly supports many veteran’s causes. Bill lives in the Chicago suburbs with his wife Katie, daughters Madison and Lilly, and their very jealous schnauzer, Olive.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Bill Schroeder joins Dr. Andy Roark to discuss how digital marketing for veterinarians has changed in recent years. They debate the value of spending time and energy online as a veterinary practice, and then discuss strategies for responding to negative online reviews and building a rock-solid online reputation.

LINKS: Avoid a Toxic Team: Creating Psychological Safety: https://unchartedvet.com/product/avoid-a-toxic-team-creating-psychological-safety/ Get Sh*t Done Shorthanded Virtual Conference: https://unchartedvet.com/gsd-shorthanded/ InTouch Reputation Resource: https://intouchvet.com/wp-content/uploads/2022/01/The-Veterinary-Guide-to-Online-Reviews.pdf SocialMedia Examiner: https://www.socialmediaexaminer.com/ Hubspot: https://blog.hubspot.com/ Bill's Contact Info: bill@intouchvet.com

ABOUT OUR GUEST: Bill Schroeder is an entrepreneur, international speaker, veterinary thought leader, and digital marketing enthusiast who has, for the past 28 years, leveraged his love of people and pets to help veterinary practices grow and thrive. He has say on the Board of Directors for VetPartners, teaches within the MBA program at Purdue University, and can be found teaching from many of the veterinary conference stages around the world. Bill owns InTouch Practice Communications (www.InTouchVet.com), a full-service digital marketing agency built specifically for the veterinary community. His firm and more than 8,000 client success stories are the basis for his totally non-commercial talks. This unique view into the techniques and principles that are actually making the most impact drive his classes to be extremely relevant and empowering as the content is drawn from actual experience. It’s the stuff that works. Bill will teach you how to implement these things in your practice. As a former United States Marine, he is a forever patriot and eagerly supports many veteran’s causes. Bill lives in the Chicago suburbs with his wife Katie, daughters Madison and Lilly, and their very jealous schnauzer, Olive.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1337987512Thu, 08 Sep 2022 07:00:00 -040047:04falsefullCOS - 159 - Probiotics in Behavior Cases?COS - 159 - Probiotics in Behavior Cases?What role can nutrition and probiotics play in addressing behavior problems? Probably more than you think. Dr. Ragen McGowan, Ph.D. joins Dr. Andy Roark to discuss the link between the gut and the mind, how Purina's new Calming Care supplement has been shown to help dogs and cats, and what expectations veterinarians can have (and set for clients) for working with these products.

LINKS: Purina Pet Expertise: https://www.purina.com/articles Purina Pro Plan Vet Direct: https://www.proplanvetdirect.com/pro-plan-veterinary-diets/cat-dog-supplements

ABOUT OUR GUEST: Ragen is the Senior Manager of the Global Pet IoT, AI and Digital Solutions Group at Nestlé Purina leading work to generate pet behavior and wellbeing insights. She has over 20 years of experience in animal behavior research, the last 13 of which have been with Nestlé Purina using a holistic approach incorporating behavior, physiology and endocrinology to quantify affective states and temperament in dogs and cats. With this knowledge she aims to create products that cater to different behavioral needs of pets and to better understand and quantify the human-animal bond from the pet’s perspective. Ragen earned B.S. in Zoology, a B.A. in Foreign Language and Literature and a PhD in Applied Ethology from Washington State University in Pullman, Washington. Her PhD research focused on Contrafreeloading behavior, a phenomenon whereby animals choose to work for food even when the same food is freely available, in grizzly bears, laying hens and laboratory mice. In addition, Ragen worked on other projects examining play behavior in piglets and children and means to reduce problem behaviors such as cannibalism in laying hens. Prior to joining Nestlé Purina Ragen held a post-doctoral research position in the Section for Ethology and Animal Welfare at the Swedish University of Agricultural Sciences in Uppsala, Sweden. Her post-doctoral research focused on the study of emotionality in dogs. Specifically, she explored new methodology to objectively evaluate positive emotions in animals. This included using Cognitive Bias and Contrast to measure emotional states and studying the ‘Eureka Effect’ (emotional reactions to learning) in dogs. She is now bringing this knowledge of animal behavior and emotions into the digital space to better connect owners with their pets. Ragen has a passion for sharing her vast knowledge of pet behavior and the human-animal bond. In addition to speaking at a variety of events for Purina, she serves as a reviewer for several scientific journals and is a contributing scientific expert for scientific congresses, roundtables and podcasts. In addition to her passion for animals, Ragen is also an avid dancer and has been an instructor of ballroom dance for many years. Ragen is based in Saint Joseph, Missouri where she lives with her husband, two children and two giant rescue dogs, Luna and Perry.

Mentioned in this episode:

Learn more about Simparica Trio here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

]]>What role can nutrition and probiotics play in addressing behavior problems? Probably more than you think. Dr. Ragen McGowan, Ph.D. joins Dr. Andy Roark to discuss the link between the gut and the mind, how Purina's new Calming Care supplement has been shown to help dogs and cats, and what expectations veterinarians can have (and set for clients) for working with these products.

LINKS: Purina Pet Expertise: https://www.purina.com/articles Purina Pro Plan Vet Direct: https://www.proplanvetdirect.com/pro-plan-veterinary-diets/cat-dog-supplements

ABOUT OUR GUEST: Ragen is the Senior Manager of the Global Pet IoT, AI and Digital Solutions Group at Nestlé Purina leading work to generate pet behavior and wellbeing insights. She has over 20 years of experience in animal behavior research, the last 13 of which have been with Nestlé Purina using a holistic approach incorporating behavior, physiology and endocrinology to quantify affective states and temperament in dogs and cats. With this knowledge she aims to create products that cater to different behavioral needs of pets and to better understand and quantify the human-animal bond from the pet’s perspective. Ragen earned B.S. in Zoology, a B.A. in Foreign Language and Literature and a PhD in Applied Ethology from Washington State University in Pullman, Washington. Her PhD research focused on Contrafreeloading behavior, a phenomenon whereby animals choose to work for food even when the same food is freely available, in grizzly bears, laying hens and laboratory mice. In addition, Ragen worked on other projects examining play behavior in piglets and children and means to reduce problem behaviors such as cannibalism in laying hens. Prior to joining Nestlé Purina Ragen held a post-doctoral research position in the Section for Ethology and Animal Welfare at the Swedish University of Agricultural Sciences in Uppsala, Sweden. Her post-doctoral research focused on the study of emotionality in dogs. Specifically, she explored new methodology to objectively evaluate positive emotions in animals. This included using Cognitive Bias and Contrast to measure emotional states and studying the ‘Eureka Effect’ (emotional reactions to learning) in dogs. She is now bringing this knowledge of animal behavior and emotions into the digital space to better connect owners with their pets. Ragen has a passion for sharing her vast knowledge of pet behavior and the human-animal bond. In addition to speaking at a variety of events for Purina, she serves as a reviewer for several scientific journals and is a contributing scientific expert for scientific congresses, roundtables and podcasts. In addition to her passion for animals, Ragen is also an avid dancer and has been an instructor of ballroom dance for many years. Ragen is based in Saint Joseph, Missouri where she lives with her husband, two children and two giant rescue dogs, Luna and Perry.

Mentioned in this episode:

Learn more about Simparica Trio here!

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

]]>tag:soundcloud,2010:tracks/1311553816Mon, 05 Sep 2022 07:00:00 -040031:18falsefullCOS - 157 - Pulmonic Stenosis In The Bulldog (HDYTT)COS - 157 - Pulmonic Stenosis In The Bulldog (HDYTT)Veterinary cardiologist Dr. Anna Mac joins us to discuss the case of Baguette, a 2 year-old english bulldog with brachycephalic airway disease and pulmonic stenosis. Dr. Mac covers the diagnostic workup, treatment options and likely outcomes. This is a common condition in a common breed... and you won't want to miss this episode!

LINKS: Purdue University College of Veterinary Medicine: https://vet.purdue.edu

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Veterinary cardiologist Dr. Anna Mac joins us to discuss the case of Baguette, a 2 year-old english bulldog with brachycephalic airway disease and pulmonic stenosis. Dr. Mac covers the diagnostic workup, treatment options and likely outcomes. This is a common condition in a common breed... and you won't want to miss this episode!

LINKS: Purdue University College of Veterinary Medicine: https://vet.purdue.edu

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1327626871Thu, 01 Sep 2022 07:00:00 -040029:09falsefullCOS - 156 - Imposter Syndrome And Finding Our Place In Vet MedicineCOS - 156 - Imposter Syndrome And Finding Our Place In Vet MedicineDr. Cherie Buisson joins the podcast to discuss the idea that, deep down, none of us think we belong here. We think we're not moving fast enough, that we're not smart enough, and that we're not accomplishing what we should be accomplishing (or what others are accomplishing). Why do we have these thoughts, and more importantly, what do we do about them?

LINKS: A Happy Vet: https://ahappyvet.com/ Helping Hands Pet Hospice: https://helpinghandspethospice.com

ABOUT OUR GUEST: Dr. Buisson wasn’t (and isn’t!) always A Happy Vet. In fact, for many years, she was An Unhappy Vet. Despite working in wonderful practices with compassionate mentors, she always felt she didn’t fit in. She found private practice draining and felt like a failure for her inability to be “a real vet”. She learned the hard way for two decades, and her mission is to provide veterinary professionals with the tools to find their happiness and to help them be comfortable if they take a nontraditional approach. She believes it’s never too late to find your place, but there’s nothing wrong with starting early!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Cherie Buisson joins the podcast to discuss the idea that, deep down, none of us think we belong here. We think we're not moving fast enough, that we're not smart enough, and that we're not accomplishing what we should be accomplishing (or what others are accomplishing). Why do we have these thoughts, and more importantly, what do we do about them?

LINKS: A Happy Vet: https://ahappyvet.com/ Helping Hands Pet Hospice: https://helpinghandspethospice.com

ABOUT OUR GUEST: Dr. Buisson wasn’t (and isn’t!) always A Happy Vet. In fact, for many years, she was An Unhappy Vet. Despite working in wonderful practices with compassionate mentors, she always felt she didn’t fit in. She found private practice draining and felt like a failure for her inability to be “a real vet”. She learned the hard way for two decades, and her mission is to provide veterinary professionals with the tools to find their happiness and to help them be comfortable if they take a nontraditional approach. She believes it’s never too late to find your place, but there’s nothing wrong with starting early!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1327661995Thu, 25 Aug 2022 07:00:00 -040046:53falsefullCOS - 155 - Causes And Treatments For Hypoglycemia In Dogs (HDYTT)COS - 155 - Causes And Treatments For Hypoglycemia In Dogs (HDYTT)Hypogylcemia trips veterinarians up in a number of ways. It has a variety of causes and some can be more challenging to pinpoint than others. In this episode, Veterinary Medical Internist Dr. Andrew Woolcock joins Dr. Andy Roark to discuss the case of a young hypoglycemic yorkie, before expanding the conversation to discuss hypoglycemia in general. This discussion covers causes of hypoglycemia, appropriate diagnostic workups, and practical treatment approaches.

LINKS https://www.vet.purdue.edu GSD Shorthanded Virtual Conference: https://unchartedvet.com/gsd-shorthanded

ABOUT OUR GUEST: Dr. Woolcock is a veterinary internist. He’s from the Midwest and did his schooling at Michigan State University, where he graduated with his DVM. After an internship at North Carolina State University, Dr. Woolcock completed a residency in small animal internal medicine at the University of Georgia. He joined the faculty at Purdue University in 2015, and is currently an Associate Professor of Small Animal Internal Medicine. Dr. Woolcock loves the complex puzzles that internal medicine patients present, and loves working with students as they put the pieces together. He loves all-things-medicine, because physiology is so fascinating, but he especially gravitates toward immune-mediated diseases and endocrinology. Dr. Woolcock enjoys his clinical practice, but also his research in oxidative stress, and the scholarship of teaching and learning. When he’s not at work, Dr. Woolcock is likely watching old movies with his husband and their dog, Auggie (not sure of what breed he is, so they invented one for him – a Miniature Fluftoffee).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Hypogylcemia trips veterinarians up in a number of ways. It has a variety of causes and some can be more challenging to pinpoint than others. In this episode, Veterinary Medical Internist Dr. Andrew Woolcock joins Dr. Andy Roark to discuss the case of a young hypoglycemic yorkie, before expanding the conversation to discuss hypoglycemia in general. This discussion covers causes of hypoglycemia, appropriate diagnostic workups, and practical treatment approaches.

LINKS https://www.vet.purdue.edu GSD Shorthanded Virtual Conference: https://unchartedvet.com/gsd-shorthanded

ABOUT OUR GUEST: Dr. Woolcock is a veterinary internist. He’s from the Midwest and did his schooling at Michigan State University, where he graduated with his DVM. After an internship at North Carolina State University, Dr. Woolcock completed a residency in small animal internal medicine at the University of Georgia. He joined the faculty at Purdue University in 2015, and is currently an Associate Professor of Small Animal Internal Medicine. Dr. Woolcock loves the complex puzzles that internal medicine patients present, and loves working with students as they put the pieces together. He loves all-things-medicine, because physiology is so fascinating, but he especially gravitates toward immune-mediated diseases and endocrinology. Dr. Woolcock enjoys his clinical practice, but also his research in oxidative stress, and the scholarship of teaching and learning. When he’s not at work, Dr. Woolcock is likely watching old movies with his husband and their dog, Auggie (not sure of what breed he is, so they invented one for him – a Miniature Fluftoffee).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1323080545Thu, 18 Aug 2022 07:00:00 -040024:22falsefullCOS - 154 - The Ethics Of Behavioral, Convenience And Economic EuthanasiaCOS - 154 - The Ethics Of Behavioral, Convenience And Economic EuthanasiaDr. Mary Gardner is on the podcast to discuss the ethics of behavioral and economic euthanasia. We talk about what makes some euthanasia cases more ethically difficult than others, and the 4 types of euthanasia generally seen in practice: 1) Imminent Euthanasia 2) Non-Imminent Euthanasia 3) Non-Medical Euthanasia 4) Convenience Euthanasia Dr. Gardner walks us through a series of challenging decisions and tells stories that bring her points to life. This is an outstanding episode that you will not want to miss!

LINKS: Lap of Love Pet Hospice: https://www.lapoflove.com/ GSD Shorthanded Virtual Conference: https://unchartedvet.com/gsd-shorthanded

ABOUT OUR GUEST: "There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 300 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!"

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Mary Gardner is on the podcast to discuss the ethics of behavioral and economic euthanasia. We talk about what makes some euthanasia cases more ethically difficult than others, and the 4 types of euthanasia generally seen in practice: 1) Imminent Euthanasia 2) Non-Imminent Euthanasia 3) Non-Medical Euthanasia 4) Convenience Euthanasia Dr. Gardner walks us through a series of challenging decisions and tells stories that bring her points to life. This is an outstanding episode that you will not want to miss!

LINKS: Lap of Love Pet Hospice: https://www.lapoflove.com/ GSD Shorthanded Virtual Conference: https://unchartedvet.com/gsd-shorthanded

ABOUT OUR GUEST: "There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end-of-life care and is the co-founder and CIO of Lap of Love which has over 300 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!"

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1316019700Thu, 11 Aug 2022 07:00:00 -040048:26falsefullCOS - 153 - Big Cat With A Big Heart - Feline Cardiomyopathy (HDYTT)COS - 153 - Big Cat With A Big Heart - Feline Cardiomyopathy (HDYTT)Veterinary cardiologist Dr. Mac is back on the podcast! We are talking about an 8 year-old Maine Coon Cat named Jerry who came in for limping... and who happens to have a very large heart on radiographs. How concerned should we be? How much deeper should we investigate? What do we tell the owners? This and more coming up in this episode of the Cone of Shame!

LINKS: Purdue University College of Veterinary Medicine: https://vet.purdue.edu/ Believing We Can - Leading a Solution Oriented Team: https://unchartedvet.com/product/solution-oriented-team-workshop

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Veterinary cardiologist Dr. Mac is back on the podcast! We are talking about an 8 year-old Maine Coon Cat named Jerry who came in for limping... and who happens to have a very large heart on radiographs. How concerned should we be? How much deeper should we investigate? What do we tell the owners? This and more coming up in this episode of the Cone of Shame!

LINKS: Purdue University College of Veterinary Medicine: https://vet.purdue.edu/ Believing We Can - Leading a Solution Oriented Team: https://unchartedvet.com/product/solution-oriented-team-workshop

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1311430840Thu, 04 Aug 2022 07:00:00 -040025:25falsefullCOS - 152 - Cancer Screening & "Liquid Biopsy" - What You Need To KnowCOS - 152 - Cancer Screening & "Liquid Biopsy" - What You Need To KnowDr. Andi Flory, an accomplished veterinary medical oncologist, joins Dr. Andy Roark to discuss the OncoK9 multi-cancer early detection test, a “liquid biopsy” capable of detecting 30 different types of canine cancer. She explains why this test is so different from traditional aspirate and biopsy approaches, what scenarios it might be used in, and how its utilization may increase longevity and quality of life for some cancer patients. She reviews the CANDiD Study and discusses sensitivity and specificity of the OncoK9 "liquid biopsy" test across various types of canine cancers.

LINKS: - PetDx: https://petdx.com/ - The CANDiD Study: https://assets.petdx.com/m/611713b73a939868/original/The-CANDiD-Study-Summary.pdf/?utm_source=PetDx.com&utm_campaign=OncoK9&utm_content=CANDiD&utm_medium=Link Clinical validation of a next-generation sequencing-based multi-cancer early detection “liquid biopsy” blood test in over 1,000 dogs using an independent testing set: The CANcer Detection in Dogs (CANDiD) study - OncoK9 Cancer SAFE Tool: https://cancersafe.petdx.com/?utm_source=PetDx.com&utm_campaign=Cancer-SAFE&utm_medium=Link The OncoK9 Cancer SAFE™ (Screening Age For Early detection) tool uses data from over 3,000 cancer-diagnosed dogs to determine the age at which it may be appropriate to start annual cancer screening for your dog. - Resources page: https://petdx.com/resources/ Browse supporting resources, including our clinical validation study, continuing education (CE) programs, research publications and posters, and product documentation.

ABOUT OUR GUEST: Dr. Andi Flory, DVM, DACVIM (Oncology) Chief Medical Officer, PetDX Dr. Flory is a specialist in medical oncology with nearly two decades of experience practicing and publishing in the areas of early cancer diagnosis, treatments, trials, and novel diagnostic test evaluation. A diplomate of the American College of Veterinary Internal Medicine in oncology, Dr. Flory graduated from the Ohio State University of College of Veterinary Medicine and completed additional training at Florida Veterinary Specialists and Cancer Treatment Center in Tampa, Florida, and Cornell University. In 2019, she treated a small dog named Poppy for pancreatic cancer. Poppy lost her battle with the disease, but left an indelible mark on Dr. Flory, leading her to a newfound passion for cancer genomics. Soon after, Dr. Grosu tapped Dr. Flory to launch PetDx and serve as its first chief medical officer. Prior to PetDx, most recently she co-directed the oncology internship and served as a medical oncologist at Veterinary Specialty Hospital in San Diego. Dr. Flory founded the medical oncology service at a sister hospital, Veterinary Specialty Hospital - North County. Prior to that she was a staff oncologist, resident advisor and co-chief of the oncology department at The Animal Medical Center in New York City. She has served as a principal investigator for national and international multi-site clinical investigational studies. Dr. Flory is constantly expanding her knowledge in cutting-edge areas of veterinary medicine. She holds a certificate in genomics from The Johns Hopkins University along with certificates in cancer genomics and precision oncology, and genetic testing and sequencing technologies from Harvard Medical School. In addition, Dr. Flory is a skilled lecturer. An avid snowboarder and passionate foodie, when not keeping up with two preschoolers, Dr. Flory loves to travel, spend time with her husband, sons, their cat Mochi, and dog Cheyenne.

]]>Dr. Andi Flory, an accomplished veterinary medical oncologist, joins Dr. Andy Roark to discuss the OncoK9 multi-cancer early detection test, a “liquid biopsy” capable of detecting 30 different types of canine cancer. She explains why this test is so different from traditional aspirate and biopsy approaches, what scenarios it might be used in, and how its utilization may increase longevity and quality of life for some cancer patients. She reviews the CANDiD Study and discusses sensitivity and specificity of the OncoK9 "liquid biopsy" test across various types of canine cancers.

LINKS: - PetDx: https://petdx.com/ - The CANDiD Study: https://assets.petdx.com/m/611713b73a939868/original/The-CANDiD-Study-Summary.pdf/?utm_source=PetDx.com&utm_campaign=OncoK9&utm_content=CANDiD&utm_medium=Link Clinical validation of a next-generation sequencing-based multi-cancer early detection “liquid biopsy” blood test in over 1,000 dogs using an independent testing set: The CANcer Detection in Dogs (CANDiD) study - OncoK9 Cancer SAFE Tool: https://cancersafe.petdx.com/?utm_source=PetDx.com&utm_campaign=Cancer-SAFE&utm_medium=Link The OncoK9 Cancer SAFE™ (Screening Age For Early detection) tool uses data from over 3,000 cancer-diagnosed dogs to determine the age at which it may be appropriate to start annual cancer screening for your dog. - Resources page: https://petdx.com/resources/ Browse supporting resources, including our clinical validation study, continuing education (CE) programs, research publications and posters, and product documentation.

ABOUT OUR GUEST: Dr. Andi Flory, DVM, DACVIM (Oncology) Chief Medical Officer, PetDX Dr. Flory is a specialist in medical oncology with nearly two decades of experience practicing and publishing in the areas of early cancer diagnosis, treatments, trials, and novel diagnostic test evaluation. A diplomate of the American College of Veterinary Internal Medicine in oncology, Dr. Flory graduated from the Ohio State University of College of Veterinary Medicine and completed additional training at Florida Veterinary Specialists and Cancer Treatment Center in Tampa, Florida, and Cornell University. In 2019, she treated a small dog named Poppy for pancreatic cancer. Poppy lost her battle with the disease, but left an indelible mark on Dr. Flory, leading her to a newfound passion for cancer genomics. Soon after, Dr. Grosu tapped Dr. Flory to launch PetDx and serve as its first chief medical officer. Prior to PetDx, most recently she co-directed the oncology internship and served as a medical oncologist at Veterinary Specialty Hospital in San Diego. Dr. Flory founded the medical oncology service at a sister hospital, Veterinary Specialty Hospital - North County. Prior to that she was a staff oncologist, resident advisor and co-chief of the oncology department at The Animal Medical Center in New York City. She has served as a principal investigator for national and international multi-site clinical investigational studies. Dr. Flory is constantly expanding her knowledge in cutting-edge areas of veterinary medicine. She holds a certificate in genomics from The Johns Hopkins University along with certificates in cancer genomics and precision oncology, and genetic testing and sequencing technologies from Harvard Medical School. In addition, Dr. Flory is a skilled lecturer. An avid snowboarder and passionate foodie, when not keeping up with two preschoolers, Dr. Flory loves to travel, spend time with her husband, sons, their cat Mochi, and dog Cheyenne.

]]>tag:soundcloud,2010:tracks/1286878738Mon, 01 Aug 2022 07:00:00 -040031:32falsefullCOS - 151 - Can Bundling Diagnostics Make Your Practice Faster, Simpler And More Profitable?COS - 151 - Can Bundling Diagnostics Make Your Practice Faster, Simpler And More Profitable?Dr. Natalie Marks joins the podcast to discuss how invoice bundling (the bundling together of diagnostics, specifically) can help inexperienced doctors develop, leverage technicians more effectively, increase profitability, make cases simpler for practitioners, and speed up our treatment of sick pets. She and Dr. Andy Roark also discuss advice for getting veterinarians on board with diagnostic bundling, what bundles make the most sense, and what common mistakes to avoid when introducing the concept to your clinic.

LINKS Veterinary Angel Network (VANE): https://www.vane.vet/ Dr. Natalie Marks' Website: https://marksdvmconsulting.com/ LinkedIn: https://www.linkedin.com/in/natalie-marks-dvm-cvj-54b0429a

ABOUT OUR GUEST: Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and then proceeded to obtain a Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018. She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and current associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Her media experience began in print when she created several monthly veterinary columns in multiple community magazines and was a frequent guest speaker for the German Shepherd and Bernese Mountain Dog clubs of Atlanta. Dr. Marks has received many prestigious awards in her career. She was awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza. Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, and Pet Vet, and has been published in Veterinary Medicine magazine, DVM magazine, Dogster, and Vetted. She is on the Advisory Board for Health Magazine and also was the host of numerous veterinary broadcasts for the Viticus Group (formerly WVC). She is a desired national and international lecturer for many of the same companies at VMX, WVC, AVMA and regional conferences, and most recently was a featured speaker at Ceva Sweden’s Derm Day and the Royal Canin Global Symposium. Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is an Elite Fear Free Certified Professional. Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and one of the newer members of VANE, the Veterinary Angel Network.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Natalie Marks joins the podcast to discuss how invoice bundling (the bundling together of diagnostics, specifically) can help inexperienced doctors develop, leverage technicians more effectively, increase profitability, make cases simpler for practitioners, and speed up our treatment of sick pets. She and Dr. Andy Roark also discuss advice for getting veterinarians on board with diagnostic bundling, what bundles make the most sense, and what common mistakes to avoid when introducing the concept to your clinic.

LINKS Veterinary Angel Network (VANE): https://www.vane.vet/ Dr. Natalie Marks' Website: https://marksdvmconsulting.com/ LinkedIn: https://www.linkedin.com/in/natalie-marks-dvm-cvj-54b0429a

ABOUT OUR GUEST: Dr. Natalie Marks obtained her bachelor's degree with High Honors in Animal Science from the University of Illinois in 1998, and then proceeded to obtain a Masters in Veterinary Medicine and Doctorate of Veterinary Medicine degree with High Honors from the University of Illinois College of Veterinary Medicine. She became a Certified Veterinary Journalist in 2018. She has been a veterinarian at Blum Animal Hospital since 2006, co-owner until 2018 and current associate. Prior to 2006, Dr. Marks worked at Allatoona Animal Hospital just north of Atlanta, GA. Her media experience began in print when she created several monthly veterinary columns in multiple community magazines and was a frequent guest speaker for the German Shepherd and Bernese Mountain Dog clubs of Atlanta. Dr. Marks has received many prestigious awards in her career. She was awarded the Dr. Erwin Small First Decade Award, presented to a veterinarian that has contributed the most to organized veterinary medicine in his or her first decade of practice. In 2012, Dr. Marks was awarded Petplan's nationally-recognized Veterinarian of the Year. In 2015, she was awarded America’s Favorite Veterinarian by the American Veterinary Medical Foundation. And, most recently in 2017, she was awarded Nobivac’s Veterinarian of the Year for her work on canine Influenza. Dr. Marks is a regular columnist in Today’s Veterinary Business, Healthy Pet magazine, and Pet Vet, and has been published in Veterinary Medicine magazine, DVM magazine, Dogster, and Vetted. She is on the Advisory Board for Health Magazine and also was the host of numerous veterinary broadcasts for the Viticus Group (formerly WVC). She is a desired national and international lecturer for many of the same companies at VMX, WVC, AVMA and regional conferences, and most recently was a featured speaker at Ceva Sweden’s Derm Day and the Royal Canin Global Symposium. Dr. Marks finds the ideal combination of teaching/mentoring and improving the emotional health of pets in the Fear Free movement. She sat on the Fear Free Executive Council and is a national educator helping other private practitioners develop these techniques. She also led her practice to become the 7th nationally and first practice in Illinois to become a Fear Free Certified Hospital. She is an Elite Fear Free Certified Professional. Finally, Dr. Marks is a serial entrepreneur, angel investor and consultant, and one of the newer members of VANE, the Veterinary Angel Network.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1310489854Thu, 28 Jul 2022 07:00:00 -040042:43falsefullCOS - 150 - Is It A Seizure, Heart Disease... Or IMHA? (HDYTT)COS - 150 - Is It A Seizure, Heart Disease... Or IMHA? (HDYTT)Veterinary Internist Dr. Andrew Woolcock joins the podcast to discuss a 6 year-old Cocker Spaniel with an acute onset of lethargy, inappetance and depression. She also had a single collapsing episode that might or might not have been a seizure. Could this actually be IMHA? Dr. Woolcock talks through his diagnostic workup of choice and a variety of treatment options.

LINKS ACVIM consensus statement on the treatment of immune-mediated hemolytic anemia in dogs - https://pubmed.ncbi.nlm.nih.gov/30847984/ ACVIM consensus statement on the diagnosis of immune-mediated hemolytic anemia in dogs and cats - https://pubmed.ncbi.nlm.nih.gov/30806491/ Purdue College of Veterinary Medicine: https://www.vet.purdue.edu

ABOUT OUR GUEST: Dr. Andrew Woolcock is a veterinary internist. He’s from the Midwest and did his schooling at Michigan State University, where he graduated with his DVM. After an internship at North Carolina State University, Dr. Woolcock completed a residency in small animal internal medicine at the University of Georgia. He joined the faculty at Purdue University in 2015, and is currently an Associate Professor of Small Animal Internal Medicine. Dr. Woolcock loves the complex puzzles that internal medicine patients present, and loves working with students as they put the pieces together. He loves all-things-medicine, because physiology is so fascinating, but he especially gravitates toward immune-mediated diseases and endocrinology. Dr. Woolcock enjoys his clinical practice, but also his research in oxidative stress, and the scholarship of teaching and learning. When he’s not at work, Dr. Woolcock is likely watching old movies with his husband and their dog, Auggie (not sure of what breed he is, so they invented one for him – a Miniature Fluftoffee).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Veterinary Internist Dr. Andrew Woolcock joins the podcast to discuss a 6 year-old Cocker Spaniel with an acute onset of lethargy, inappetance and depression. She also had a single collapsing episode that might or might not have been a seizure. Could this actually be IMHA? Dr. Woolcock talks through his diagnostic workup of choice and a variety of treatment options.

LINKS ACVIM consensus statement on the treatment of immune-mediated hemolytic anemia in dogs - https://pubmed.ncbi.nlm.nih.gov/30847984/ ACVIM consensus statement on the diagnosis of immune-mediated hemolytic anemia in dogs and cats - https://pubmed.ncbi.nlm.nih.gov/30806491/ Purdue College of Veterinary Medicine: https://www.vet.purdue.edu

ABOUT OUR GUEST: Dr. Andrew Woolcock is a veterinary internist. He’s from the Midwest and did his schooling at Michigan State University, where he graduated with his DVM. After an internship at North Carolina State University, Dr. Woolcock completed a residency in small animal internal medicine at the University of Georgia. He joined the faculty at Purdue University in 2015, and is currently an Associate Professor of Small Animal Internal Medicine. Dr. Woolcock loves the complex puzzles that internal medicine patients present, and loves working with students as they put the pieces together. He loves all-things-medicine, because physiology is so fascinating, but he especially gravitates toward immune-mediated diseases and endocrinology. Dr. Woolcock enjoys his clinical practice, but also his research in oxidative stress, and the scholarship of teaching and learning. When he’s not at work, Dr. Woolcock is likely watching old movies with his husband and their dog, Auggie (not sure of what breed he is, so they invented one for him – a Miniature Fluftoffee).

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1306022581Thu, 21 Jul 2022 07:00:00 -040034:18falsefullCOS - 149 - The Vet At Noah's Ark: Stories Of Survival From An Inner - City Animal HospitalCOS - 149 - The Vet At Noah's Ark: Stories Of Survival From An Inner - City Animal HospitalDr. Doug Mader joins Dr. Andy Roark to talk about his new book, The Vet at Noah's Ark: Stories of Survival from an Inner-City Animal Hospital. They discuss Dr. Mader's career in inner-city LA during and immediately after the Rodney King trial in the early 1990s, Dr. Mader's evolution as both writer and veterinarian, and Dr. Mader's view of where veterinary medicine is going in the future. From the publisher: From renowned veterinarian Dr. Doug Mader comes a stirring account of his fight to protect his animal patients and human staff amid the dangerous realities of inner-city life and the Los Angeles riots—and a celebration of the remarkable human-animal bond. The life of a veterinarian is challenging: keeping up with advances in medical care, making difficult decisions about people’s beloved companions, and, in Dr. Doug Mader’s case, navigating the social unrest in Los Angeles in the early 1990s. As one of the few exotic animal experts in California, he was just as likely to be treating a lion as a house cat. The Vet at Noah's Ark: Stories of Survival from an Inner-City Animal Hospital follows Dr. Mader and his staff over the course of a year at Noah’s Ark Veterinary Hospital, an inner-city LA area veterinary hospital where Dr. Mader treats not only dogs and cats, but also emus, skunks, snakes, foxes, monkeys, and a host of other exotic animals. This real life drama is set against the backdrop of the trial of four police officers in the Rodney King case, as well as the violent aftermath following their acquittal.

LINKS: The Vet at Noah's Ark: https://www.amazon.com/Vet-Noahs-Ark-Survival-Inner-City/dp/1954641044/ Dr. Doug Mader's Wedsite: https://www.dougmader.com/ Dr. Doug Mader on Facebook: https://www.facebook.com/douglas.mader.9

ABOUT OUR GUEST: Douglas R. Mader, MS, DVM, Diplomate ABVP (Canine/Feline), Diplomate, ABVP (Reptile/Amphibian), Diplomate, ECZM (Herpetology), Fellow, Royal Society of Medicine Dr. Mader received his DVM from the University of California, Davis in 1986. In addition, he completed a Residency in Primate and Zoo animal medicine. He is the consulting veterinarian for the Monroe County Sheriff's Zoo, the Key West Aquarium, Dynasty Marine, the Sea Turtle Hospital, the Everglades Alligator Farm and the Theater of the Sea. Previously Dr. Mader owned the Marathon Veterinary Hospital, a double AAHA accredited 24 hr emergency/referral hospital. Dr. Mader is an internationally acclaimed lecturer and is on the review boards of several scientific journals. He has published numerous articles in scientific and veterinary journals, national magazines, and, is the author/editor and co-editor of three textbooks on Reptile Medicine and Surgery.­­ Dr. Mader’s latest project is his new book “The Vet at Noah’s Ark - Stories of Survival from an Inner-city Animal Hospital.”

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Doug Mader joins Dr. Andy Roark to talk about his new book, The Vet at Noah's Ark: Stories of Survival from an Inner-City Animal Hospital. They discuss Dr. Mader's career in inner-city LA during and immediately after the Rodney King trial in the early 1990s, Dr. Mader's evolution as both writer and veterinarian, and Dr. Mader's view of where veterinary medicine is going in the future. From the publisher: From renowned veterinarian Dr. Doug Mader comes a stirring account of his fight to protect his animal patients and human staff amid the dangerous realities of inner-city life and the Los Angeles riots—and a celebration of the remarkable human-animal bond. The life of a veterinarian is challenging: keeping up with advances in medical care, making difficult decisions about people’s beloved companions, and, in Dr. Doug Mader’s case, navigating the social unrest in Los Angeles in the early 1990s. As one of the few exotic animal experts in California, he was just as likely to be treating a lion as a house cat. The Vet at Noah's Ark: Stories of Survival from an Inner-City Animal Hospital follows Dr. Mader and his staff over the course of a year at Noah’s Ark Veterinary Hospital, an inner-city LA area veterinary hospital where Dr. Mader treats not only dogs and cats, but also emus, skunks, snakes, foxes, monkeys, and a host of other exotic animals. This real life drama is set against the backdrop of the trial of four police officers in the Rodney King case, as well as the violent aftermath following their acquittal.

LINKS: The Vet at Noah's Ark: https://www.amazon.com/Vet-Noahs-Ark-Survival-Inner-City/dp/1954641044/ Dr. Doug Mader's Wedsite: https://www.dougmader.com/ Dr. Doug Mader on Facebook: https://www.facebook.com/douglas.mader.9

ABOUT OUR GUEST: Douglas R. Mader, MS, DVM, Diplomate ABVP (Canine/Feline), Diplomate, ABVP (Reptile/Amphibian), Diplomate, ECZM (Herpetology), Fellow, Royal Society of Medicine Dr. Mader received his DVM from the University of California, Davis in 1986. In addition, he completed a Residency in Primate and Zoo animal medicine. He is the consulting veterinarian for the Monroe County Sheriff's Zoo, the Key West Aquarium, Dynasty Marine, the Sea Turtle Hospital, the Everglades Alligator Farm and the Theater of the Sea. Previously Dr. Mader owned the Marathon Veterinary Hospital, a double AAHA accredited 24 hr emergency/referral hospital. Dr. Mader is an internationally acclaimed lecturer and is on the review boards of several scientific journals. He has published numerous articles in scientific and veterinary journals, national magazines, and, is the author/editor and co-editor of three textbooks on Reptile Medicine and Surgery.­­ Dr. Mader’s latest project is his new book “The Vet at Noah’s Ark - Stories of Survival from an Inner-city Animal Hospital.”

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1304702956Thu, 14 Jul 2022 07:00:00 -040028:58falsefullCOS 148 Advice For and From The Next Generation Of Vet MedicineCOS 148 Advice For and From The Next Generation Of Vet MedicineDr. Peter Weinstein and his daughter Brooke Weinstein, a current veterinary student at Oregon State's College of Veterinary Medicine, join Dr. Andy Roark to talk about how veterinary medicine has changed over the last 20-30 years, and how it's going to change in the future. Our guests talk about how the education of veterinarians today differs from the past, and what these changes will mean for how the profession evolves going forward. This episode is presented ad free by Care Credit!

LINKS: Learn more about CareCredit: https://www.carecredit.com/vetmed/ Shop the Dr. Andy Roark store for games and team training tools! https://drandyroark.com/store/

ABOUT OUR GUESTS: Dr. Peter Weinstein attended Cornell University undergraduate and the University of Illinois to receive his DVM. After graduation, he worked as an associate for three years before opening his practice. As he was running his practice, he identified the need for increased business acumen to make his practice successful. Thus, while managing and practicing full time, he attended University of Redlands to receive his MBA. As a result of the MBA, he was able to relocate, expand and sell his practice to a corporate consolidator. Politically, he served as President of the SouthernCalifornia Veterinary Medical Association and the California Veterinary MedicalAssociation and President for VetPartners, the national consultants association. He just completed three years as the Chair of the Veterinary EconomicStrategy Committee of the AVMA’s Veterinary Economics Division In the veterinary industry, he acted as Medical Director overseeing the Claims Department for Veterinary Pet Insurance. Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting After 14 years, Dr. Weinstein retired from his role as theExecutive Director for the Southern California Veterinary Medical Association to pursue other interests including teaching at Western University. He was the 2018 Speaker of the Year for the Western VeterinaryConference Practice Management Section. And in 2021 for the VMX Practice Management section. He co-authored with Michael E Gerber, “The EMyth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It”. Dr. Weinstein has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Dr Weinstein lives in Orange County, California with his wife Sharon, two daughters (one a veterinary student at Oregon State), two dogs, and Bazinga, a Senegal parrot. Brooke Weinstein is finishing her third year of veterinary school at Oregon State University Carlson College of Veterinary Medicine. During her time there, she has loved working with her community through free wellness clinics for the houseless community as well as conducting research on tick-borne diseases in the underserved community. Outside of school , Brooke spends time hiking, snowboarding, and exploring Oregon.

]]>Dr. Peter Weinstein and his daughter Brooke Weinstein, a current veterinary student at Oregon State's College of Veterinary Medicine, join Dr. Andy Roark to talk about how veterinary medicine has changed over the last 20-30 years, and how it's going to change in the future. Our guests talk about how the education of veterinarians today differs from the past, and what these changes will mean for how the profession evolves going forward. This episode is presented ad free by Care Credit!

LINKS: Learn more about CareCredit: https://www.carecredit.com/vetmed/ Shop the Dr. Andy Roark store for games and team training tools! https://drandyroark.com/store/

ABOUT OUR GUESTS: Dr. Peter Weinstein attended Cornell University undergraduate and the University of Illinois to receive his DVM. After graduation, he worked as an associate for three years before opening his practice. As he was running his practice, he identified the need for increased business acumen to make his practice successful. Thus, while managing and practicing full time, he attended University of Redlands to receive his MBA. As a result of the MBA, he was able to relocate, expand and sell his practice to a corporate consolidator. Politically, he served as President of the SouthernCalifornia Veterinary Medical Association and the California Veterinary MedicalAssociation and President for VetPartners, the national consultants association. He just completed three years as the Chair of the Veterinary EconomicStrategy Committee of the AVMA’s Veterinary Economics Division In the veterinary industry, he acted as Medical Director overseeing the Claims Department for Veterinary Pet Insurance. Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting After 14 years, Dr. Weinstein retired from his role as theExecutive Director for the Southern California Veterinary Medical Association to pursue other interests including teaching at Western University. He was the 2018 Speaker of the Year for the Western VeterinaryConference Practice Management Section. And in 2021 for the VMX Practice Management section. He co-authored with Michael E Gerber, “The EMyth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It”. Dr. Weinstein has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Dr Weinstein lives in Orange County, California with his wife Sharon, two daughters (one a veterinary student at Oregon State), two dogs, and Bazinga, a Senegal parrot. Brooke Weinstein is finishing her third year of veterinary school at Oregon State University Carlson College of Veterinary Medicine. During her time there, she has loved working with her community through free wellness clinics for the houseless community as well as conducting research on tick-borne diseases in the underserved community. Outside of school , Brooke spends time hiking, snowboarding, and exploring Oregon.

]]>tag:soundcloud,2010:tracks/1273819558Mon, 11 Jul 2022 07:18:00 -040039:07falsefullCOS - 147 - When Veterinary Clinics Get CancelledCOS - 147 - When Veterinary Clinics Get CancelledWhat's it like to have your clinic torn apart online? When thousands of phone calls roll in telling you that you're awful, what impact does that have on the staff and how do you handle it? Do you respond? What if that just makes things worse? This week, Dr. Andy Roark is joined by Dr. Meghan Vaught and Sarah Mills from the Maine Veterinary Medical Center. Last month, their clinic found itself on news channels across the country and the front page of reddit. What followed was a harrowing experience no one should have to go through. Along with it, however, can an outpouring of support from clients and the veterinary community as a whole. Since the incident, Sarah and Dr. Vaught have dedicated their time and energy to raising awareness of the impact that public shaming and "cancel" events can have on veterinary teams, and to creating resources to help others who may end up defending themselves against online retribution.

LINKS Not One More Vet: https://www.nomv.org/ AVMA Online Reputation Management and Cyberbullying: https://www.avma.org/resources-tools/practice-management/reputation

ABOUT OUR GUESTS: Dr. Meghan Vaught obtained her doctorate from St. George University in May 2013 after completing her clinical rotations at the University of Pennsylvania. In June 2014, she completed a small animal rotating internship at Tufts Veterinary Emergency Treatment and Specialties hospital. Dr. Vaught completed a three-year Emergency and Critical Care Residency at Cummings School of Veterinary Medicine at Tufts University in 2017. Later that year, she earned board certification as a Diplomate of the American College of Veterinary Emergency and Critical Care. Dr. Vaught’s clinical and research interests include but are not limited to respiratory disease/mechanical ventilation, sepsis, polytrauma and severe acid/base or electrolyte disorders. Dr Vaught’s priority is to provide the highest quality of care and medicine to each patient and their family. In her free time, Dr. Vaught enjoys spending time with her husband, their young daughter, and their cat. Sarah Mills has spent her career advocating for accessible wellness care. She is passionate about animal health and helping all pets live their best lives filled with treats, naps in the sun and zoomies. Sarah spent nearly a decade as one of the founding members of Vets First Choice (now Covetrus) before joining the FidoCure mission to bring personalized medicine to dogs with cancer. Her time has been spent in sales, marketing and serving veterinarians. Sarah holds a BS in psychology from Simmons University and was trained by the Disney Institute in Quality Service. She shares her little farmhouse in Cumberland Center, Maine, with 3 teenagers, a Goldendoodle named Ted, and a smallish bunny.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>What's it like to have your clinic torn apart online? When thousands of phone calls roll in telling you that you're awful, what impact does that have on the staff and how do you handle it? Do you respond? What if that just makes things worse? This week, Dr. Andy Roark is joined by Dr. Meghan Vaught and Sarah Mills from the Maine Veterinary Medical Center. Last month, their clinic found itself on news channels across the country and the front page of reddit. What followed was a harrowing experience no one should have to go through. Along with it, however, can an outpouring of support from clients and the veterinary community as a whole. Since the incident, Sarah and Dr. Vaught have dedicated their time and energy to raising awareness of the impact that public shaming and "cancel" events can have on veterinary teams, and to creating resources to help others who may end up defending themselves against online retribution.

LINKS Not One More Vet: https://www.nomv.org/ AVMA Online Reputation Management and Cyberbullying: https://www.avma.org/resources-tools/practice-management/reputation

ABOUT OUR GUESTS: Dr. Meghan Vaught obtained her doctorate from St. George University in May 2013 after completing her clinical rotations at the University of Pennsylvania. In June 2014, she completed a small animal rotating internship at Tufts Veterinary Emergency Treatment and Specialties hospital. Dr. Vaught completed a three-year Emergency and Critical Care Residency at Cummings School of Veterinary Medicine at Tufts University in 2017. Later that year, she earned board certification as a Diplomate of the American College of Veterinary Emergency and Critical Care. Dr. Vaught’s clinical and research interests include but are not limited to respiratory disease/mechanical ventilation, sepsis, polytrauma and severe acid/base or electrolyte disorders. Dr Vaught’s priority is to provide the highest quality of care and medicine to each patient and their family. In her free time, Dr. Vaught enjoys spending time with her husband, their young daughter, and their cat. Sarah Mills has spent her career advocating for accessible wellness care. She is passionate about animal health and helping all pets live their best lives filled with treats, naps in the sun and zoomies. Sarah spent nearly a decade as one of the founding members of Vets First Choice (now Covetrus) before joining the FidoCure mission to bring personalized medicine to dogs with cancer. Her time has been spent in sales, marketing and serving veterinarians. Sarah holds a BS in psychology from Simmons University and was trained by the Disney Institute in Quality Service. She shares her little farmhouse in Cumberland Center, Maine, with 3 teenagers, a Goldendoodle named Ted, and a smallish bunny.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1299669955Thu, 07 Jul 2022 07:00:00 -040046:15falsefullCOS - 146 - The Shy Sulcatta (HDYTT)COS - 146 - The Shy Sulcatta (HDYTT)Dr. Doug Mader joins the podcast to discuss treatment of a wounded tortoise that won't come out of his shell. This 10 year-old Sulcata was attacked by a dog and needs care, but has pulled back tightly into his shell making treatment difficult. In this episode, we discuss tortoise sedation and analgesia, antibiotic therapy and feeding tube placement.

LINKS: Dr. Mader's New Book: https://www.amazon.com/Vet-Noahs-Ark-Survival-Inner-City/dp/1954641044 Dr. Mader's Website: https://www.dougmader.com/ Dr. Mader's Facebook page: https://www.facebook.com/douglas.mader.9

ABOUT OUR GUEST: Douglas R. Mader, MS, DVM, Diplomate ABVP (Canine/Feline), Diplomate, ABVP (Reptile/Amphibian), Diplomate, ECZM (Herpetology), Fellow, Royal Society of Medicine Dr. Mader received his DVM from the University of California, Davis in 1986. In addition, he completed a Residency in Primate and Zoo animal medicine. He is the consulting veterinarian for the Monroe County Sheriff's Zoo, the Key West Aquarium, Dynasty Marine, the Sea Turtle Hospital, the Everglades Alligator Farm and the Theater of the Sea. Previously Dr. Mader owned the Marathon Veterinary Hospital, a double AAHA accredited 24 hr emergency/referral hospital. Dr. Mader is an internationally acclaimed lecturer and is on the review boards of several scientific journals. He has published numerous articles in scientific and veterinary journals, national magazines, and, is the author/editor and co-editor of three textbooks on Reptile Medicine and Surgery.­­ Dr. Mader’s latest project is his new book “The Vet at Noah’s Ark - Stories of Survival from an Inner-city Animal Hospital.”

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Doug Mader joins the podcast to discuss treatment of a wounded tortoise that won't come out of his shell. This 10 year-old Sulcata was attacked by a dog and needs care, but has pulled back tightly into his shell making treatment difficult. In this episode, we discuss tortoise sedation and analgesia, antibiotic therapy and feeding tube placement.

LINKS: Dr. Mader's New Book: https://www.amazon.com/Vet-Noahs-Ark-Survival-Inner-City/dp/1954641044 Dr. Mader's Website: https://www.dougmader.com/ Dr. Mader's Facebook page: https://www.facebook.com/douglas.mader.9

ABOUT OUR GUEST: Douglas R. Mader, MS, DVM, Diplomate ABVP (Canine/Feline), Diplomate, ABVP (Reptile/Amphibian), Diplomate, ECZM (Herpetology), Fellow, Royal Society of Medicine Dr. Mader received his DVM from the University of California, Davis in 1986. In addition, he completed a Residency in Primate and Zoo animal medicine. He is the consulting veterinarian for the Monroe County Sheriff's Zoo, the Key West Aquarium, Dynasty Marine, the Sea Turtle Hospital, the Everglades Alligator Farm and the Theater of the Sea. Previously Dr. Mader owned the Marathon Veterinary Hospital, a double AAHA accredited 24 hr emergency/referral hospital. Dr. Mader is an internationally acclaimed lecturer and is on the review boards of several scientific journals. He has published numerous articles in scientific and veterinary journals, national magazines, and, is the author/editor and co-editor of three textbooks on Reptile Medicine and Surgery.­­ Dr. Mader’s latest project is his new book “The Vet at Noah’s Ark - Stories of Survival from an Inner-city Animal Hospital.”

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1295499508Thu, 30 Jun 2022 07:00:00 -040028:45falsefullCOS 145 How Burnt Hills Veterinary Hospital Started Home Delivery For DietsCOS 145 How Burnt Hills Veterinary Hospital Started Home Delivery For DietsHave you started home delivery of therapeutic diets yet? In this episode, Dr. Matt Duemler tells the story of how and why Burnt Hills Veterinary Hospital took up home delivery. He talks about how he discussed it with the staff to get them on-board, and what his experience has been like so far. ** This episode is made possible ad-free by Purina Pro Plan Vet Direct

LINKS Purina ProPlan VetDirect: https://www.proplanvetdirect.com/?utm_campaign=vdp-&utm_medium=cpc&utm_source=google&utm_content=&utm_term=purina%20pro%20plan%20veterinary%20diets&gclid=Cj0KCQjwhLKUBhDiARIsAMaTLnErIA9MJo0rkeY8EXA8RRqDCSptk_Lz7lQ3ykkCE_-GZ0xsKoDsjWsaAhQyEALw_wcB&gclsrc=aw.ds Purina Institute: https://www.purinainstitute.com/

ABOUT OUR GUEST: Dr. Matt Duemler - Burnt Hills Veterinary Hospital, Burnt Hills, NY. There are very few people in this world I would change lives with! I have had many blessings in my life but finding a career that not only provides me the ability to support my family but also gives me a purpose each and every day has been one of the best. The old saying is “Find a job you enjoy and you will never work a day in your life”. This is so true! Providing animal care has always been a part of my life, since growing up on my parent’s farm in Perth, NY. A graduate of Broadalbin-Perth, my college years were spent first at St. Lawrence University where I majored in Neuroscience and studied abroad in Denmark. I was then fortunate to be accepted to and attend veterinary school at the University of Tennessee. Throughout school, the complexities and capabilities of medicine left me in awe. I knew I wanted to spend my days helping people, and combined with my fondness for animals, veterinary medicine became a no brainer. Every day is different, and I love it! I especially enjoy the days I spend in surgery putting Humpty Dumpty back together again. I have challenged myself to learn advanced techniques allowing me to treat a variety of issues. I have completed multiple advanced training courses and received a variety of professional certifications. This training allows me to evaluate a patient from start to finish. I am able to perform the diagnostic test necessary such as diagnostic ultrasounds, repair multiple orthopedic issues including fractures, cruciate repairs and patella luxation, general surgical procedures such as removal of kidneys, spleens and gall bladders, as well as advanced certifications in regenerative medicine techniques such as Stem Cell and Platelet Rich Plasma therapies. There is no better moment than when a family is reunited for the first time after seeing a loved one battle through an illness. Our patients are resilient and very often inspiring. When not “working” on animals, I spend my days with my beautiful wife and 2 amazing children. We have built our forever home here in Burnt Hills, the same town in which my mother-in-law grew up. My children will be able to learn in the same classrooms she did. Family and community have always been important to me. This is one of the main reasons my wife and I agreed to take over the leadership of the hospital. We are very proud to lead the community's best veterinary hospital, while continuing its rich history of being a family run business. Unfortunately, in today’s veterinary community, being a family run business, centered on family values, is a rare commodity.

]]>Have you started home delivery of therapeutic diets yet? In this episode, Dr. Matt Duemler tells the story of how and why Burnt Hills Veterinary Hospital took up home delivery. He talks about how he discussed it with the staff to get them on-board, and what his experience has been like so far. ** This episode is made possible ad-free by Purina Pro Plan Vet Direct

LINKS Purina ProPlan VetDirect: https://www.proplanvetdirect.com/?utm_campaign=vdp-&utm_medium=cpc&utm_source=google&utm_content=&utm_term=purina%20pro%20plan%20veterinary%20diets&gclid=Cj0KCQjwhLKUBhDiARIsAMaTLnErIA9MJo0rkeY8EXA8RRqDCSptk_Lz7lQ3ykkCE_-GZ0xsKoDsjWsaAhQyEALw_wcB&gclsrc=aw.ds Purina Institute: https://www.purinainstitute.com/

ABOUT OUR GUEST: Dr. Matt Duemler - Burnt Hills Veterinary Hospital, Burnt Hills, NY. There are very few people in this world I would change lives with! I have had many blessings in my life but finding a career that not only provides me the ability to support my family but also gives me a purpose each and every day has been one of the best. The old saying is “Find a job you enjoy and you will never work a day in your life”. This is so true! Providing animal care has always been a part of my life, since growing up on my parent’s farm in Perth, NY. A graduate of Broadalbin-Perth, my college years were spent first at St. Lawrence University where I majored in Neuroscience and studied abroad in Denmark. I was then fortunate to be accepted to and attend veterinary school at the University of Tennessee. Throughout school, the complexities and capabilities of medicine left me in awe. I knew I wanted to spend my days helping people, and combined with my fondness for animals, veterinary medicine became a no brainer. Every day is different, and I love it! I especially enjoy the days I spend in surgery putting Humpty Dumpty back together again. I have challenged myself to learn advanced techniques allowing me to treat a variety of issues. I have completed multiple advanced training courses and received a variety of professional certifications. This training allows me to evaluate a patient from start to finish. I am able to perform the diagnostic test necessary such as diagnostic ultrasounds, repair multiple orthopedic issues including fractures, cruciate repairs and patella luxation, general surgical procedures such as removal of kidneys, spleens and gall bladders, as well as advanced certifications in regenerative medicine techniques such as Stem Cell and Platelet Rich Plasma therapies. There is no better moment than when a family is reunited for the first time after seeing a loved one battle through an illness. Our patients are resilient and very often inspiring. When not “working” on animals, I spend my days with my beautiful wife and 2 amazing children. We have built our forever home here in Burnt Hills, the same town in which my mother-in-law grew up. My children will be able to learn in the same classrooms she did. Family and community have always been important to me. This is one of the main reasons my wife and I agreed to take over the leadership of the hospital. We are very proud to lead the community's best veterinary hospital, while continuing its rich history of being a family run business. Unfortunately, in today’s veterinary community, being a family run business, centered on family values, is a rare commodity.

]]>tag:soundcloud,2010:tracks/1268056627Mon, 27 Jun 2022 07:00:00 -040021:11falsefullCOS - 144 - New Veterinary Business Models To Keep Pet Care AffordableCOS - 144 - New Veterinary Business Models To Keep Pet Care AffordableDr. Bob Lester believes owning pets shouldn't be a luxury that few people can afford. The veterinary profession needs to think creatively about how to keep medicine accessible to pet owners across socioeconomic groups. In this episode, Dr. Lester joins Dr. Andy Roark to discuss his recent article which outlines 15 new business models our profession might approach to help pets get the care they need.

LINKS: Tear Down the Wall (Original Article): https://todaysveterinarybusiness.com/veterinary-care-models/ Wellhaven Pet Health: https://wellhaven.com

ABOUT OUR GUEST: Dr. Bob Lester remains as passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinary profession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College of Veterinary Medicine and completed the American Association of Veterinary Medical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations. After a rewarding career at Banfield/Mars Inc., he left as Vice President of Professional Relations to help found the Lincoln Memorial University College of Veterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication, leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors for WellHaven Pet Health, a family of companion animal practices that believes in caring for the caregivers so that they can care for others. WellHaven Pet Hospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical Examining Board. He was the state delegate to the American Association of Veterinary State Boards. He served as a site team member for the AVMA Council on Education, and on the Job Analysis Task Force for the International Council for Veterinary Assessment. Dr. Lester authors the column “Creative Disruption” for Today’s Veterinary Business. In addition to his board position at WellHaven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as Vice President of the board of the North American Veterinary Community, and on the advisory boards of easyvetclinic, Pet Desk, AirVet, and the LMU College of Veterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’s Jessie and Woody.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Bob Lester believes owning pets shouldn't be a luxury that few people can afford. The veterinary profession needs to think creatively about how to keep medicine accessible to pet owners across socioeconomic groups. In this episode, Dr. Lester joins Dr. Andy Roark to discuss his recent article which outlines 15 new business models our profession might approach to help pets get the care they need.

LINKS: Tear Down the Wall (Original Article): https://todaysveterinarybusiness.com/veterinary-care-models/ Wellhaven Pet Health: https://wellhaven.com

ABOUT OUR GUEST: Dr. Bob Lester remains as passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinary profession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College of Veterinary Medicine and completed the American Association of Veterinary Medical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations. After a rewarding career at Banfield/Mars Inc., he left as Vice President of Professional Relations to help found the Lincoln Memorial University College of Veterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication, leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors for WellHaven Pet Health, a family of companion animal practices that believes in caring for the caregivers so that they can care for others. WellHaven Pet Hospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical Examining Board. He was the state delegate to the American Association of Veterinary State Boards. He served as a site team member for the AVMA Council on Education, and on the Job Analysis Task Force for the International Council for Veterinary Assessment. Dr. Lester authors the column “Creative Disruption” for Today’s Veterinary Business. In addition to his board position at WellHaven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as Vice President of the board of the North American Veterinary Community, and on the advisory boards of easyvetclinic, Pet Desk, AirVet, and the LMU College of Veterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’s Jessie and Woody.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1291828318Thu, 23 Jun 2022 07:00:00 -040037:54falsefullCOS - 143 - What Do Veterinary Practices Need To Start & Stop Doing?COS - 143 - What Do Veterinary Practices Need To Start & Stop Doing?Dr. Adam Little joins us to discuss what veterinary practices need to start doing and stop doing to adapt to a changing world. He and Dr. Andy Roark discuss everything from remote work to the challenges of recruiting and hiring in a super-tight labor market. If you like big ideas and inspiration for a bright future, this is the episode for you!

LINKS: GoFetch: https://www.gofetch.ca

ABOUT OUR GUEST: Dr. Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned areas of focus ranging from artificial intelligence to telemedicine to connected devices. He is the co-founder and Chief Medical Officer of GoFetch where his team is building a new subscription care model focused on making local vet care more accessible and affordable. Prior to co-founding GoFetch, he served as the first ever Director of Innovation & Entrepreneurship for Texas A&M College of Veterinary Medicine where he spearheaded such initiatives as the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy. Dr. Little holds a Doctor of Veterinary Medicine degree from the Ontario Veterinary College He is a past Board member of the Ontario Veterinary Medical Association, Veterinarians without Borders and the Vet Futures Commission

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Adam Little joins us to discuss what veterinary practices need to start doing and stop doing to adapt to a changing world. He and Dr. Andy Roark discuss everything from remote work to the challenges of recruiting and hiring in a super-tight labor market. If you like big ideas and inspiration for a bright future, this is the episode for you!

LINKS: GoFetch: https://www.gofetch.ca

ABOUT OUR GUEST: Dr. Adam Little works at the intersection of accelerating technologies and veterinary medicine. His career has spanned areas of focus ranging from artificial intelligence to telemedicine to connected devices. He is the co-founder and Chief Medical Officer of GoFetch where his team is building a new subscription care model focused on making local vet care more accessible and affordable. Prior to co-founding GoFetch, he served as the first ever Director of Innovation & Entrepreneurship for Texas A&M College of Veterinary Medicine where he spearheaded such initiatives as the Veterinary Innovation Summit and the Veterinary Entrepreneurship Academy. Dr. Little holds a Doctor of Veterinary Medicine degree from the Ontario Veterinary College He is a past Board member of the Ontario Veterinary Medical Association, Veterinarians without Borders and the Vet Futures Commission

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1288542712Thu, 16 Jun 2022 07:48:00 -040048:17falsefullCOS - 142 - Mystery Toxicosis! Chlorfenapyr In Dogs (HDYTT)COS - 142 - Mystery Toxicosis! Chlorfenapyr In Dogs (HDYTT)Dr. Tina Wismer, Senior Director of ASPCA Pet Poison Control Center joins Dr. Andy Roark to talk about a scary case. Vomiting, fever, muscle tremors, and a stiff gait.... what could be the cause?? Chlorfenapyr is a chemical used in some pest control sprays, and it can be a fatal toxin for pets. Dr. Wismer discusses the risks and how to treat these cases if/when we see them.

LINKS: ASPCA Animal Poison Control: https://www.aspca.org/pet-care/animal-poison-control

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Tina Wismer, Senior Director of ASPCA Pet Poison Control Center joins Dr. Andy Roark to talk about a scary case. Vomiting, fever, muscle tremors, and a stiff gait.... what could be the cause?? Chlorfenapyr is a chemical used in some pest control sprays, and it can be a fatal toxin for pets. Dr. Wismer discusses the risks and how to treat these cases if/when we see them.

LINKS: ASPCA Animal Poison Control: https://www.aspca.org/pet-care/animal-poison-control

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1283559235Thu, 09 Jun 2022 07:00:00 -040019:43falsefullCOS - 141 - The $100k Signing Bonus -Veterinary Salaries In The Age Of Corporate MedicineCOS - 141 - The $100k Signing Bonus -Veterinary Salaries In The Age Of Corporate MedicineDr. Lance Roasa is on the podcast to discuss the soaring salaries of new veterinary graduates, the legend of the $100k signing bonus, and all the strings that can be attached. Lance and Dr. Andy Roark discuss how corporate consolidation and private equity money are pushing these trends and where it might all be going.

LINKS: The Uncharted Veterinary Podcast https://unchartedvet.com/uncharted-veterinary-podcast/ Teamwork Mind Meld: Setting Expectations for Team Communication https://unchartedvet.com/product/team-communication-workshop/ Creating Content that Clients Crave https://unchartedvet.com/product/creating-content-that-clients-crave

ABOUT OUR GUEST: Dr. Lance Roasa is a 2008 graduate of Texas A&M who has practiced in small animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the University of Nebraska, is the past president of the American Veterinary Medical Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medical record keeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Lance Roasa is on the podcast to discuss the soaring salaries of new veterinary graduates, the legend of the $100k signing bonus, and all the strings that can be attached. Lance and Dr. Andy Roark discuss how corporate consolidation and private equity money are pushing these trends and where it might all be going.

LINKS: The Uncharted Veterinary Podcast https://unchartedvet.com/uncharted-veterinary-podcast/ Teamwork Mind Meld: Setting Expectations for Team Communication https://unchartedvet.com/product/team-communication-workshop/ Creating Content that Clients Crave https://unchartedvet.com/product/creating-content-that-clients-crave

ABOUT OUR GUEST: Dr. Lance Roasa is a 2008 graduate of Texas A&M who has practiced in small animal, mixed animal and emergency settings and has bought, operated and sold over a dozen veterinary practices. He has completed a law degree from the University of Nebraska, is the past president of the American Veterinary Medical Law Association. Dr. Roasa is a consultant for VIN and is a founder of Drip Learning Technologies, a veterinary continuing education provider. He also lectures in 13 veterinary colleges on the legal aspects of employment contracts, medical record keeping, veterinary malpractice and veterinary business as part of the curriculum. He serves as a national co-advisor to the Veterinary Business Management Association and regularly lectures to regional VBMA chapters and to the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa also owns Santa Rosa Ranch, home to the largest registered Brangus cow herd in the United States.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1278216772Thu, 02 Jun 2022 07:00:00 -040037:58falsefullCOS 140 A Practical Guide To Caring For Geriatric DogsCOS 140 A Practical Guide To Caring For Geriatric DogsDr. Mary Gardner's new book, It's Never Long Enough: A practical guide to caring for your geriatric dog, is a wonderful collection of stories, lessons learned, and practical approaches from a career serving pets at the ends of their lives. Dr. Gardner discusses the writing of the book, her next book on cats, the chapters she's most proud of, and some of the stories that she shares in her texts. Whether you are a pet owner with a geriatric dog, or a medical professional who wants to exponentially increase the number of tips and tricks you have to offer pet owners, this book is worth unpacking.

LINKS Buy the Book: DrMaryGardner.com/books Dr. Mary Gardner on Facebook: https://www.facebook.com/drmarygardner The Uncharted Veterinary Podcast https://unchartedvet.com/uncharted-veterinary-podcast

ABOUT OUR GUEST: There is nothing better to Dr. Mary Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end of life care and is the co-founder and CIO of Lap of Love which has over 250 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Mary Gardner's new book, It's Never Long Enough: A practical guide to caring for your geriatric dog, is a wonderful collection of stories, lessons learned, and practical approaches from a career serving pets at the ends of their lives. Dr. Gardner discusses the writing of the book, her next book on cats, the chapters she's most proud of, and some of the stories that she shares in her texts. Whether you are a pet owner with a geriatric dog, or a medical professional who wants to exponentially increase the number of tips and tricks you have to offer pet owners, this book is worth unpacking.

LINKS Buy the Book: DrMaryGardner.com/books Dr. Mary Gardner on Facebook: https://www.facebook.com/drmarygardner The Uncharted Veterinary Podcast https://unchartedvet.com/uncharted-veterinary-podcast

ABOUT OUR GUEST: There is nothing better to Dr. Mary Gardner than a dog with a grey muzzle or skinny old cat! Her professional goal is to increase awareness and medical care for the geriatric veterinary patient and to help make the final life stage to be as peaceful as possible, surrounded with dignity and support for all involved. A University of Florida graduate (AND ANDY’S CLASSMATE!), she discovered her niche in end of life care and is the co-founder and CIO of Lap of Love which has over 250 veterinarians around the country dedicated to veterinary hospice and euthanasia in the home. Dr. Gardner and Lap of Love have been featured in Entrepreneur Magazine, The New York Times, the Associated Press, The Doctors and numerous professional veterinary publications. She is co-author of the textbook “The Treatment and Care of the Veterinary Patient”, co-author of a children’s activity book focused on saying goodbye to a dog called “Forever Friend”, and the author of a book dedicated to pet owners “It’s Never Long Enough: A practical guide to caring for your geriatric dog”. Dr. Gardner also won VMX Small Animal Speaker of the year in 2020!

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1273704391Thu, 26 May 2022 07:00:00 -040037:33falsefullCOS 139 The $45,000 Cat And How We Should Talk About The Cost Of Owning PetsCOS 139 The $45,000 Cat And How We Should Talk About The Cost Of Owning PetsA new survey from Synchrony (Parent Company of CareCredit & Pets Best Pet Insurance) indicates that the lifetime cost of care ranges from $20K-$55K for dogs and $15K-$45K for cats! Also, most pet owners have no idea that this is the case. 4 our of 5 pet owners will face unexpected veterinary bills. What does this mean for veterinary professionals, who often bear the brunt of pet owner anger when financial limitations to care arise? In this episode, Dr. Andy Roark is joined by Jonathan Wainberg (Synchrony General Manager & Senior Vice President, Pet) to discuss the findings of the study, what is realistic when it comes to setting pet owner expectations for the cost of pet ownership, and how to have financial conversations that encourage financial planning on the part of pet owners.

LINKS Synchrony Study Reveals Pet Owners Spend as Much as $55,000 during a Pet’s Lifetime: https://www.carecredit.com/pressrelease/lifetime-of-care-study/ Language of Veterinary Care (AVMA Membership Required): https://www.synchrony.com/groundbreaking-new-language-of-veterinary-care-research.html CareCredit: https://www.carecredit.com/providers

ABOUT OUR GUEST: Jonathan Wainberg (General Manager, Senior Vice President, Pet - Synchrony) brings over 15 years of financial services expertise, and a record of commercial ingenuity, market expansion and energetic leadership driving revenue growth to his role as CareCredit’s General Manager, Senior Vice President, Pet. In this newly established vertical, Jonathan will lead CareCredit’s expansion of the veterinarian credit business, pet insurance and additional market adjacencies. Prior to this, Jonathan served as SVP, General Manager GAP. He joined Synchrony following a 15-year tenure with GE Capital, where he was the Senior Managing Director, Global Sales for Industrial Finance in London. He was a key member of the senior leadership team building a new captive finance business for the reorganized and streamlined GE Capital. Jonathan developed the strategy and led the efforts that allowed GE to provide financing support to global customers in new markets, surpassing sales targets by more than 30%. With on-the-ground roles in the US, Europe and Asia, he’s managed teams around the world and delivered complex strategies in more than 50 countries. Earlier, Jonathan joined GE Capital in Corporate Finance in New York, ultimately becomingManaging Director, responsible for the Eastern US, Canada and private equity firms, in 2012. As Managing Director, Jonathan originated, structured and negotiated leveraged loans and highly structured financings for leveraged buyouts, re-financings, expansions and restructurings of middle market and large cap retail companies. He was a top individual sales contributor from 2007-2010. Jonathan has an MBA from Georgetown University and a BA in History with a concentration in Marketing from Concordia University in Montreal, Canada. He began his career in the executive training program at Macy’s in New York, where he also had various merchant/management roles. Jonathan is a native of Canada, with a dual US-Canada citizenship. He has traveled to over 85 counties, enjoys entertaining, wine and playing with his energetic 2-year-old son. While based in Costa Mesa, Jonathan currently resides in Bal Harbour, Florida with his wife and son, Jonathan will relocate to Southern California soon.

Mentioned in this episode:

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

Learn more about Simparica Trio here!

]]>A new survey from Synchrony (Parent Company of CareCredit & Pets Best Pet Insurance) indicates that the lifetime cost of care ranges from $20K-$55K for dogs and $15K-$45K for cats! Also, most pet owners have no idea that this is the case. 4 our of 5 pet owners will face unexpected veterinary bills. What does this mean for veterinary professionals, who often bear the brunt of pet owner anger when financial limitations to care arise? In this episode, Dr. Andy Roark is joined by Jonathan Wainberg (Synchrony General Manager & Senior Vice President, Pet) to discuss the findings of the study, what is realistic when it comes to setting pet owner expectations for the cost of pet ownership, and how to have financial conversations that encourage financial planning on the part of pet owners.

LINKS Synchrony Study Reveals Pet Owners Spend as Much as $55,000 during a Pet’s Lifetime: https://www.carecredit.com/pressrelease/lifetime-of-care-study/ Language of Veterinary Care (AVMA Membership Required): https://www.synchrony.com/groundbreaking-new-language-of-veterinary-care-research.html CareCredit: https://www.carecredit.com/providers

ABOUT OUR GUEST: Jonathan Wainberg (General Manager, Senior Vice President, Pet - Synchrony) brings over 15 years of financial services expertise, and a record of commercial ingenuity, market expansion and energetic leadership driving revenue growth to his role as CareCredit’s General Manager, Senior Vice President, Pet. In this newly established vertical, Jonathan will lead CareCredit’s expansion of the veterinarian credit business, pet insurance and additional market adjacencies. Prior to this, Jonathan served as SVP, General Manager GAP. He joined Synchrony following a 15-year tenure with GE Capital, where he was the Senior Managing Director, Global Sales for Industrial Finance in London. He was a key member of the senior leadership team building a new captive finance business for the reorganized and streamlined GE Capital. Jonathan developed the strategy and led the efforts that allowed GE to provide financing support to global customers in new markets, surpassing sales targets by more than 30%. With on-the-ground roles in the US, Europe and Asia, he’s managed teams around the world and delivered complex strategies in more than 50 countries. Earlier, Jonathan joined GE Capital in Corporate Finance in New York, ultimately becomingManaging Director, responsible for the Eastern US, Canada and private equity firms, in 2012. As Managing Director, Jonathan originated, structured and negotiated leveraged loans and highly structured financings for leveraged buyouts, re-financings, expansions and restructurings of middle market and large cap retail companies. He was a top individual sales contributor from 2007-2010. Jonathan has an MBA from Georgetown University and a BA in History with a concentration in Marketing from Concordia University in Montreal, Canada. He began his career in the executive training program at Macy’s in New York, where he also had various merchant/management roles. Jonathan is a native of Canada, with a dual US-Canada citizenship. He has traveled to over 85 counties, enjoys entertaining, wine and playing with his energetic 2-year-old son. While based in Costa Mesa, Jonathan currently resides in Bal Harbour, Florida with his wife and son, Jonathan will relocate to Southern California soon.

Mentioned in this episode:

Leadership Mindset Course

Great veterinary leaders are not just born, they are built. The Leadership Mindset Course from the Uncharted Veterinary Community helps you shift how you think about problems, people, and progress so you can lead with clarity and confidence. If you are ready to stop reacting and start leading with intention, this is where the transformation begins.

Learn more about the Leadership Mindset Course here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1258101229Mon, 23 May 2022 07:00:00 -040031:30falsefullCOS 138 Dentistry Pain Control When Cost Is A ChallengeCOS 138 Dentistry Pain Control When Cost Is A ChallengeDental procedures are expensive, and pain control is non-negotiable. How do we do right by our patients while working within the budgets of pet owners? The original anesthesia nerd Tasha McNerney is on the podcast today with FANTASTIC advice on how to do exceptional pain control without breaking the client bank! Let's get into this episode!

LINKS: International Veterinary Academy of Pain Management: https://ivapm.org/ Book: Small Animal Regional Anesthesia https://www.amazon.com/Small-Animal-Regional-Anesthesia-Analgesia/dp/0813819946/ref=sr_1_1?keywords=small+animal+regional+anesthesia+and+analgesia&qid=1649161001&s=books&sprefix=small+animal+regional+anesthesia%2Cstripbooks%2C97&sr=1-1

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dental procedures are expensive, and pain control is non-negotiable. How do we do right by our patients while working within the budgets of pet owners? The original anesthesia nerd Tasha McNerney is on the podcast today with FANTASTIC advice on how to do exceptional pain control without breaking the client bank! Let's get into this episode!

LINKS: International Veterinary Academy of Pain Management: https://ivapm.org/ Book: Small Animal Regional Anesthesia https://www.amazon.com/Small-Animal-Regional-Anesthesia-Analgesia/dp/0813819946/ref=sr_1_1?keywords=small+animal+regional+anesthesia+and+analgesia&qid=1649161001&s=books&sprefix=small+animal+regional+anesthesia%2Cstripbooks%2C97&sr=1-1

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1270246777Thu, 19 May 2022 07:00:00 -040025:21falsefullCOS 137 New Heart Murmur In A Cat Scheduled For A Dental (HDYTT)COS 137 New Heart Murmur In A Cat Scheduled For A Dental (HDYTT)Dr. Anna McManamey joins the podcast to discuss heart murmurs in cats. Alabaster is a 4 year old MN domestic shorthair who is in for his first dental cleaning. On physical examination, Alabaster has a grade 2-3/6 systolic murmur. Dr. Mac breaks down what her concerns are, the risk factors and next steps to take. Let's get into it!

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Anna McManamey joins the podcast to discuss heart murmurs in cats. Alabaster is a 4 year old MN domestic shorthair who is in for his first dental cleaning. On physical examination, Alabaster has a grade 2-3/6 systolic murmur. Dr. Mac breaks down what her concerns are, the risk factors and next steps to take. Let's get into it!

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1265418784Thu, 12 May 2022 08:05:00 -040026:16falsefullCOS 136 Management Of Acute Pain In Cats - New Consensus GuidelinesCOS 136 Management Of Acute Pain In Cats - New Consensus GuidelinesDr. Sheila Robertson is board certified in anesthesia and in animal welfare in the USA and Europe and serves as the senior medical director at Lap of Love Pet Hospice. Today, she joins Dr. Andy Roark to discuss a recent research publication on which she is an author: the 2022 ISFM Consensus Guidelines on the Management of Acute Pain in Cats. This is a great episode for anyone interested in getting our feline patients better pain control and generally better experiences in the veterinary clinic.

LINKS: 2022 ISFM Consensus Guidelines on the Management of Acute Pain in Cats: https://journals.sagepub.com/doi/metrics/10.1177/1098612X211066268 Feline Grimace Scale (Website & App): https://www.felinegrimacescale.com/ AAFP Feline Friendly Handling Guidelines: https://catvets.com/guidelines/practice-guidelines/handling-guidelines

ABOUT OUR GUEST: Dr. Sheila Robertson graduated from the University of Glasgow in Scotland in 1980. After some time in mixed animal practice, she spent a year as a surgery intern followed by specialized training in anesthesia and analgesia at Bristol University (United Kingdom). While at Bristol she also completed her PhD investigating the physiologic effects of different anesthetic protocols in horses. She is board certified in anesthesia and in animal welfare in the USA and Europe and holds a certificate in small animal acupuncture. She has been a faculty member at the University of Saskatchewan, Michigan State University, and the University of Florida. Her research interests have focused on the recognition and alleviation of acute pain in cats, horses and even iguanas, topics she has published widely on. She spent 2 years as an assistant director in the division of Animal Welfare at the American Veterinary Medical Association. In 2014 she completed her graduate certificate in Shelter Medicine at the University of Florida. In 2019 she received her certification as a Traditional Chinese Veterinary Medicine Palliative and End-of-Life practitioner by the Chi Institute of Chinese Medicine. Currently she is the senior medical director of Lap of Love Veterinary Hospice, a large network of veterinarians dedicated to end-of-life care and in-home euthanasia throughout the USA. Dr Robertson is also a courtesy Professor in the Department of Small Animal Clinical Sciences, University of Florida, Gainesville, Florida. She continues to volunteer at community cat clinics and High-Volume High Quality Spay and Neuter Programs.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Sheila Robertson is board certified in anesthesia and in animal welfare in the USA and Europe and serves as the senior medical director at Lap of Love Pet Hospice. Today, she joins Dr. Andy Roark to discuss a recent research publication on which she is an author: the 2022 ISFM Consensus Guidelines on the Management of Acute Pain in Cats. This is a great episode for anyone interested in getting our feline patients better pain control and generally better experiences in the veterinary clinic.

LINKS: 2022 ISFM Consensus Guidelines on the Management of Acute Pain in Cats: https://journals.sagepub.com/doi/metrics/10.1177/1098612X211066268 Feline Grimace Scale (Website & App): https://www.felinegrimacescale.com/ AAFP Feline Friendly Handling Guidelines: https://catvets.com/guidelines/practice-guidelines/handling-guidelines

ABOUT OUR GUEST: Dr. Sheila Robertson graduated from the University of Glasgow in Scotland in 1980. After some time in mixed animal practice, she spent a year as a surgery intern followed by specialized training in anesthesia and analgesia at Bristol University (United Kingdom). While at Bristol she also completed her PhD investigating the physiologic effects of different anesthetic protocols in horses. She is board certified in anesthesia and in animal welfare in the USA and Europe and holds a certificate in small animal acupuncture. She has been a faculty member at the University of Saskatchewan, Michigan State University, and the University of Florida. Her research interests have focused on the recognition and alleviation of acute pain in cats, horses and even iguanas, topics she has published widely on. She spent 2 years as an assistant director in the division of Animal Welfare at the American Veterinary Medical Association. In 2014 she completed her graduate certificate in Shelter Medicine at the University of Florida. In 2019 she received her certification as a Traditional Chinese Veterinary Medicine Palliative and End-of-Life practitioner by the Chi Institute of Chinese Medicine. Currently she is the senior medical director of Lap of Love Veterinary Hospice, a large network of veterinarians dedicated to end-of-life care and in-home euthanasia throughout the USA. Dr Robertson is also a courtesy Professor in the Department of Small Animal Clinical Sciences, University of Florida, Gainesville, Florida. She continues to volunteer at community cat clinics and High-Volume High Quality Spay and Neuter Programs.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1259106976Thu, 05 May 2022 07:00:00 -040040:14falsefullCOS 135 The Expanding Labrador & Nutrition Resources For Clients (HDYTT)COS 135 The Expanding Labrador & Nutrition Resources For Clients (HDYTT)tag:soundcloud,2010:tracks/1244389390Mon, 02 May 2022 07:00:03 -040027:30falsefullCOS 134 Selling The Practice You LoveCOS 134 Selling The Practice You LoveMentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1244818870Thu, 28 Apr 2022 07:00:01 -040045:27falsefullCOS 133 Dr. Doug Mader on The Broken Bearded Dragon (HDYTT)COS 133 Dr. Doug Mader on The Broken Bearded Dragon (HDYTT)Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1244810950Thu, 21 Apr 2022 07:00:04 -040031:05falsefullCOS 132 Anesthesia Best Practices For The Urethral Obstruction Cat (HDYTT)COS 132 Anesthesia Best Practices For The Urethral Obstruction Cat (HDYTT)Tasha McNerney CTV VTS CVPP joins us to discuss the case of Hercules Mulligan. a 4 yo MN Domestic Shorthair who cannot urinate. That's right... This poor guy has a urethral obstruction and will need anesthesia and pain control STAT! What are the top tips and tricks for handling these cases? What mistakes do doctors and technicians want to make sure to avoid? Let's find out!

LINKS: Sacrococcygeal Block Demo: https://www.youtube.com/watch?v=KhAN4SavVzg Think Anesthesia: https://www.thinkanesthesia.education

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Tasha McNerney CTV VTS CVPP joins us to discuss the case of Hercules Mulligan. a 4 yo MN Domestic Shorthair who cannot urinate. That's right... This poor guy has a urethral obstruction and will need anesthesia and pain control STAT! What are the top tips and tricks for handling these cases? What mistakes do doctors and technicians want to make sure to avoid? Let's find out!

LINKS: Sacrococcygeal Block Demo: https://www.youtube.com/watch?v=KhAN4SavVzg Think Anesthesia: https://www.thinkanesthesia.education

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 65,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1244367319Thu, 14 Apr 2022 07:00:00 -040026:07falsefullCOS 131 Budrow the Itchy, Soft-Stomach Dog (HDYTT)COS 131 Budrow the Itchy, Soft-Stomach Dog (HDYTT)Dr. Jason Gagné, a Board-Certified Veterinary Nutritionist and Purina’s Director of Veterinary Technical Communications, is on to help Dr. Andy Roark sort out a tough case. Budrow is a 3 year-old mix breed dog with waxing-and-waning bouts of diarrhea and vomiting, and year-round allergies. His owners have tried all sorts of drugs and diets on this poor dog, and now we’re right back where we started. Let’s unpack what’s going on and get to the bottom of this!

LINKS Purina ProPlan Veterinary Diets - https://www.purinaproplanvets.com

ABOUT OUR GUEST Dr. Jason Gagné is a Board-Certified Veterinary Nutritionist and is Purina’s Director of Veterinary Technical Communications where he leads scientific innovation and product development for the Purina Pro Plan Veterinary Diets Brand. Jason works closely with innovation and renovation of dietary formulations, developing clinical trials, and Sales and Marketing. Prior to, and throughout his residency at Cornell, he served as an Associate Veterinarian in a small animal practice in Syracuse, New York. Jason has authored several publications in veterinary journals and textbooks, given scientific presentations at the regional and national level, taught a series of courses at Cornell, and serves as a scientific reviewer for leading journals and the American Kennel Club Canine Health Foundation.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Jason Gagné, a Board-Certified Veterinary Nutritionist and Purina’s Director of Veterinary Technical Communications, is on to help Dr. Andy Roark sort out a tough case. Budrow is a 3 year-old mix breed dog with waxing-and-waning bouts of diarrhea and vomiting, and year-round allergies. His owners have tried all sorts of drugs and diets on this poor dog, and now we’re right back where we started. Let’s unpack what’s going on and get to the bottom of this!

LINKS Purina ProPlan Veterinary Diets - https://www.purinaproplanvets.com

ABOUT OUR GUEST Dr. Jason Gagné is a Board-Certified Veterinary Nutritionist and is Purina’s Director of Veterinary Technical Communications where he leads scientific innovation and product development for the Purina Pro Plan Veterinary Diets Brand. Jason works closely with innovation and renovation of dietary formulations, developing clinical trials, and Sales and Marketing. Prior to, and throughout his residency at Cornell, he served as an Associate Veterinarian in a small animal practice in Syracuse, New York. Jason has authored several publications in veterinary journals and textbooks, given scientific presentations at the regional and national level, taught a series of courses at Cornell, and serves as a scientific reviewer for leading journals and the American Kennel Club Canine Health Foundation.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1233980254Mon, 11 Apr 2022 12:07:00 -040029:07falsefullCOS 130 New Research- Wellness For Vets, Staff & How They DifferCOS 130 New Research- Wellness For Vets, Staff & How They DifferGuest: Dr. Addie Reinhard - It’s no surprise that both veterinarians and their support staff have high rates of burnout, but are these groups experiencing stress for the same reasons? What can individuals do to reduce these stresses? What can practices do to protect their people, and what role does personal autonomy play in all of this? New research, the Merck Animal Health Veterinary Wellbeing Study III, sheds light on not just the factors causing psychological stress in the veterinary profession, but also what we can do about it.

LINKS: Merck Animal Health Veterinary Wellbeing Study III https://www.merck-animal-health-usa.com/about-us/veterinary-wellbeing-study Are They Ready? Trials, Tribulations, and Professional Skills Vital for New Veterinary Graduate Success https://www.frontiersin.org/articles/10.3389/fvets.2021.785844/full AVMA Wellbeing Resources https://www.avma.org/resources-tools/wellbeing QPR Training https://www.avma.org/resources-tools/wellbeing/qpr-suicide-prevention-training MentorVet Website www.mentorvet.net MentorVet Instagram https://www.instagram.com/mentorvet

ABOUT OUR GUEST: Dr. Addie Reinhard is a veterinary wellbeing researcher. Her research focuses on developing and evaluating innovative interventions to support mental health and wellbeing within the veterinary profession. She is the Founder and CEO of MentorVet, an evidence-based mentorship and professional development program for recent veterinary graduates. She is on the research team for the next phase of the Merck Animal Health Veterinary Wellbeing Study. In 2021, she completed a master’s degree in Community and Leadership Development and a Graduate Certificate in College Teaching and Learning from the University of Kentucky and holds a certificate in Veterinary Human Support from the University of Tennessee. She is also a certified QPR instructor.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Guest: Dr. Addie Reinhard - It’s no surprise that both veterinarians and their support staff have high rates of burnout, but are these groups experiencing stress for the same reasons? What can individuals do to reduce these stresses? What can practices do to protect their people, and what role does personal autonomy play in all of this? New research, the Merck Animal Health Veterinary Wellbeing Study III, sheds light on not just the factors causing psychological stress in the veterinary profession, but also what we can do about it.

LINKS: Merck Animal Health Veterinary Wellbeing Study III https://www.merck-animal-health-usa.com/about-us/veterinary-wellbeing-study Are They Ready? Trials, Tribulations, and Professional Skills Vital for New Veterinary Graduate Success https://www.frontiersin.org/articles/10.3389/fvets.2021.785844/full AVMA Wellbeing Resources https://www.avma.org/resources-tools/wellbeing QPR Training https://www.avma.org/resources-tools/wellbeing/qpr-suicide-prevention-training MentorVet Website www.mentorvet.net MentorVet Instagram https://www.instagram.com/mentorvet

ABOUT OUR GUEST: Dr. Addie Reinhard is a veterinary wellbeing researcher. Her research focuses on developing and evaluating innovative interventions to support mental health and wellbeing within the veterinary profession. She is the Founder and CEO of MentorVet, an evidence-based mentorship and professional development program for recent veterinary graduates. She is on the research team for the next phase of the Merck Animal Health Veterinary Wellbeing Study. In 2021, she completed a master’s degree in Community and Leadership Development and a Graduate Certificate in College Teaching and Learning from the University of Kentucky and holds a certificate in Veterinary Human Support from the University of Tennessee. She is also a certified QPR instructor.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1243829158Thu, 07 Apr 2022 07:00:00 -040054:58falsefullCOS 129 Straining To Pee And The TCCCOS 129 Straining To Pee And The TCCProfessor Biscuit has been having some blood in his urine, and Dr. Roark is seeing something that doesn’t look right in the poor guy’s bladder. Today we talk with Veterinary Oncologist Dr. Sandra Bechtel about Transitional Cell Carcinoma and how we can best approach it. Let’s get into it!

LINKS: KRUUSE - Preferred partner to the Veterinary Industry since 1896 https://kruuse.com

ABOUT OUR GUEST: Sandra (Axiak) Bechtel is a Veterinary Medical Oncologist and Associate Professor at the University of Florida in Gainesville, FL. She graduated from Michigan State University’s College of Veterinary Medicine in 2004 followed by an internship at Mississippi State University and Medical Oncology residency at Gulf Coast Veterinary Specialists. She achieved board certification in Medical Oncology in 2008 and practiced as an Associate Oncologist at Veterinary Specialists of North Texas in Dallas and Assistant/Associate Professor at the University of Missouri prior to joining the University of Florida in 2017. She loves teaching veterinary students how to apply their didactic education to patient care and to understand the goals of cancer therapy in dogs and cats. Her research focuses on improving the lives of companion animals with naturally occurring cancer and providing translational models for research in cancer causation, progression, and treatment. Particular areas of interest include novel diagnostics and treatments in cancer therapy and immune system dysfunction and modulation in cancer. This focus provides advanced cancer treatment for companion animals and essential information for translation of novel treatments into people. She has lectured and published extensively on her research in translational oncology. She relishes outdoor activities with her husband Scott and daughter Ainsley, and enjoys taking her boisterous Cavalier King Charles Spaniel, Watson for long walks.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Professor Biscuit has been having some blood in his urine, and Dr. Roark is seeing something that doesn’t look right in the poor guy’s bladder. Today we talk with Veterinary Oncologist Dr. Sandra Bechtel about Transitional Cell Carcinoma and how we can best approach it. Let’s get into it!

LINKS: KRUUSE - Preferred partner to the Veterinary Industry since 1896 https://kruuse.com

ABOUT OUR GUEST: Sandra (Axiak) Bechtel is a Veterinary Medical Oncologist and Associate Professor at the University of Florida in Gainesville, FL. She graduated from Michigan State University’s College of Veterinary Medicine in 2004 followed by an internship at Mississippi State University and Medical Oncology residency at Gulf Coast Veterinary Specialists. She achieved board certification in Medical Oncology in 2008 and practiced as an Associate Oncologist at Veterinary Specialists of North Texas in Dallas and Assistant/Associate Professor at the University of Missouri prior to joining the University of Florida in 2017. She loves teaching veterinary students how to apply their didactic education to patient care and to understand the goals of cancer therapy in dogs and cats. Her research focuses on improving the lives of companion animals with naturally occurring cancer and providing translational models for research in cancer causation, progression, and treatment. Particular areas of interest include novel diagnostics and treatments in cancer therapy and immune system dysfunction and modulation in cancer. This focus provides advanced cancer treatment for companion animals and essential information for translation of novel treatments into people. She has lectured and published extensively on her research in translational oncology. She relishes outdoor activities with her husband Scott and daughter Ainsley, and enjoys taking her boisterous Cavalier King Charles Spaniel, Watson for long walks.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1230594013Mon, 04 Apr 2022 11:45:00 -040029:36falsefullCOS 128 Effective Enrichment For The Cat That Refuses To Play (HDYTT)COS 128 Effective Enrichment For The Cat That Refuses To Play (HDYTT)Gertrude is a 16lb obese cat who simply refuses to lose weight. She will not run, play, or exercise in any way. She refuses to eat anything but the food she wants. Her health is on the line and Dr. Andy Roark is out of ideas. Fortunately, Ingrid Johnson is here to talk about how she handles these cases. Let’s get into it!

LINKS: Fundamentally Feline: https://www.fundamentallyfeline.com/ Put on Your PANTS! Hold Meeting that Matter: https://unchartedvet.com/product/put-on-your-pants-meetings/ Uncharted April Conference: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and You Tube!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Gertrude is a 16lb obese cat who simply refuses to lose weight. She will not run, play, or exercise in any way. She refuses to eat anything but the food she wants. Her health is on the line and Dr. Andy Roark is out of ideas. Fortunately, Ingrid Johnson is here to talk about how she handles these cases. Let’s get into it!

LINKS: Fundamentally Feline: https://www.fundamentallyfeline.com/ Put on Your PANTS! Hold Meeting that Matter: https://unchartedvet.com/product/put-on-your-pants-meetings/ Uncharted April Conference: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and You Tube!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1241455609Thu, 31 Mar 2022 07:00:00 -040028:25falsefullCOS 127 How Adobe Animal Hospital is Doing Work-From-Home & Virtual Vet MedicineCOS 127 How Adobe Animal Hospital is Doing Work-From-Home & Virtual Vet MedicineImagine a CSR working from home, checking a client out and booking appointments from his home, or a technician live-chatting with three different pet owners through the clinic webpage from her apartment, or a doctor doing telemedicine appointments from another state? This isn’t fantasy. There are practices actually making these things happen today. Christina Freeman and Summer Burke-Irmiter join Dr. Andy Roark to talk about how their clinic is breaking the mold to give employees (and clients) flexibility like never before. Let’s get into this episode!

LINKS Podcast Blog w/ Photos from Adobe: https://drandyroark.com/virtual-vet-medicine/ Uncharted April Conference: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUESTS Christina Freeman joined the Adobe family in 2015 and focused her first few years in the Veterinary Marketplace. She was excited to move to the remote team and work with our online chat services and telemedicine and help these new communication tools grow and evolve. Christina is a native of North Carolina where she currently lives with her family and a large collection of animals great and small. Christina has a retail background and degree in Animal Science from North Carolina State University along with a teaching certification in all things science. She spends her spare time chasing children, gardening, doing pottery and oil painting. Summer Burke-Irmiter, MBA, has worked in veterinary hospitals for over 25 years. At the Uncharted Conferences, you will find her proudly wearing her Founding Member button and excitedly talking about her two amazing hospitals with over 22 doctors, the Open Hospital design which allows clients to go wherever their pets go and pitching her latest outlandish ideas to anybody who will listen. She's earned the nickname of "Goddess of Innovation" in some circles (along with other nicknames we won't mention here) by helping to launch remote teams at Adobe over 9 years ago, pushing for video visits a year before the pandemic, and touting the benefits of online chat to her team. The recent development of Video Client Representatives is one of the many creative solutions Summer has to solve common issues in our industry. Summer runs away to the circus every chance she gets and trains in Cirque du Soleil type arts such as lyra, a spinning hoop 6-12 feet in the air.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Imagine a CSR working from home, checking a client out and booking appointments from his home, or a technician live-chatting with three different pet owners through the clinic webpage from her apartment, or a doctor doing telemedicine appointments from another state? This isn’t fantasy. There are practices actually making these things happen today. Christina Freeman and Summer Burke-Irmiter join Dr. Andy Roark to talk about how their clinic is breaking the mold to give employees (and clients) flexibility like never before. Let’s get into this episode!

LINKS Podcast Blog w/ Photos from Adobe: https://drandyroark.com/virtual-vet-medicine/ Uncharted April Conference: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUESTS Christina Freeman joined the Adobe family in 2015 and focused her first few years in the Veterinary Marketplace. She was excited to move to the remote team and work with our online chat services and telemedicine and help these new communication tools grow and evolve. Christina is a native of North Carolina where she currently lives with her family and a large collection of animals great and small. Christina has a retail background and degree in Animal Science from North Carolina State University along with a teaching certification in all things science. She spends her spare time chasing children, gardening, doing pottery and oil painting. Summer Burke-Irmiter, MBA, has worked in veterinary hospitals for over 25 years. At the Uncharted Conferences, you will find her proudly wearing her Founding Member button and excitedly talking about her two amazing hospitals with over 22 doctors, the Open Hospital design which allows clients to go wherever their pets go and pitching her latest outlandish ideas to anybody who will listen. She's earned the nickname of "Goddess of Innovation" in some circles (along with other nicknames we won't mention here) by helping to launch remote teams at Adobe over 9 years ago, pushing for video visits a year before the pandemic, and touting the benefits of online chat to her team. The recent development of Video Client Representatives is one of the many creative solutions Summer has to solve common issues in our industry. Summer runs away to the circus every chance she gets and trains in Cirque du Soleil type arts such as lyra, a spinning hoop 6-12 feet in the air.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1237733149Thu, 24 Mar 2022 00:56:00 -040057:37falsefullCOS 126 Battling Back Against Moral DistressCOS 126 Battling Back Against Moral DistressDr. Indu Mani is on the podcast today discussing moral distress in veterinary medicine. The pain we experience when we know the “right” thing to do but are unable to do it can take an ethical toll. For those of us practicing veterinary medicine, this toll may contribute to burnout, depression and other job stressors. So what do we do about it? How do we battle back against a condition that seems ubiquitous to our profession? Let’s get into this episode!

LINKS Original Moral Distress Article: https://www.nydailynews.com/opinion/ny-oped-veterinary-suicide-20220109-bb6jja57yva3bb23tnwtq7zvsa-story.html Ethical conflict and moral distress in veterinary practice: A survey of North American veterinarians - https://pubmed.ncbi.nlm.nih.gov/30320478/ Uncharted Veterinary Podcast: https://unchartedvet.com/blog

ABOUT OUR GUEST: Indu Mani, DVM, DSc, is the Chief Scientific Officer of Brief Media, editor of Clinician’s Brief journal, and associate veterinarian at VCA Brookline Animal Hospital. She is a Fellow in Bioethics at the Harvard Medical School and a Master of Science in Bioethics student at Albany Medical College. She received her Doctor of Veterinary Medicine degree from Colorado State University and her Doctor of Science degree from the Harvard School of Public Health. She is interested in all aspects of veterinary bioethics, particularly moral distress, and infectious disease bioethics. She was a Distinguished Practitioner/Fellow at the National Academies of Practice and is on the One Health Initiative Website Advisory Board.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Indu Mani is on the podcast today discussing moral distress in veterinary medicine. The pain we experience when we know the “right” thing to do but are unable to do it can take an ethical toll. For those of us practicing veterinary medicine, this toll may contribute to burnout, depression and other job stressors. So what do we do about it? How do we battle back against a condition that seems ubiquitous to our profession? Let’s get into this episode!

LINKS Original Moral Distress Article: https://www.nydailynews.com/opinion/ny-oped-veterinary-suicide-20220109-bb6jja57yva3bb23tnwtq7zvsa-story.html Ethical conflict and moral distress in veterinary practice: A survey of North American veterinarians - https://pubmed.ncbi.nlm.nih.gov/30320478/ Uncharted Veterinary Podcast: https://unchartedvet.com/blog

ABOUT OUR GUEST: Indu Mani, DVM, DSc, is the Chief Scientific Officer of Brief Media, editor of Clinician’s Brief journal, and associate veterinarian at VCA Brookline Animal Hospital. She is a Fellow in Bioethics at the Harvard Medical School and a Master of Science in Bioethics student at Albany Medical College. She received her Doctor of Veterinary Medicine degree from Colorado State University and her Doctor of Science degree from the Harvard School of Public Health. She is interested in all aspects of veterinary bioethics, particularly moral distress, and infectious disease bioethics. She was a Distinguished Practitioner/Fellow at the National Academies of Practice and is on the One Health Initiative Website Advisory Board.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1232846767Thu, 17 Mar 2022 07:00:00 -040050:17falsefullCOS 125 Chronic Diarrhea and Anxiety in a GSD (HDYTT)COS 125 Chronic Diarrhea and Anxiety in a GSD (HDYTT)This episode is made possible ad-free with the support of Purina Institute! We have a wonderful (but anxious) German Shepherd with chronic diarrhea that just isn’t going away. Her owners would like to handle this without medications if possible. Veterinary nutritionist Dr. Raj Naik is here to talk about the case, our options, and the importance of considering the microbiome as we treat GI disease.

LINKS Purina Institute Microbiome Forum: https://www.purinainstitute.com/microbiome-forum Purina Institute: https://www.purinainstitute.com

ABOUT OUR GUEST: Dr. Raj Naik developed a special interest in clinical nutrition while at the Virginia-Maryland College of Veterinary Medicine. After completing a rotating internship at a large specialty hospital in New Jersey, his love of nutrition brought him to the University of Tennessee to pursue specialty training in small animal clinical nutrition. Dr. Naik joined Nestle Purina shortly after completing his residency. As a Veterinary Communications Manager and one of several board-certified veterinary nutritionists at Purina, Dr. Naik serves as a liaison between Purina and the veterinary community. Outside of his day job, Dr. Naik recently served on the Board of Regents for the American College of Veterinary Nutrition. In his free time, you will find Raj attempting to entertain his son along with his wife, dog, and two cats.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This episode is made possible ad-free with the support of Purina Institute! We have a wonderful (but anxious) German Shepherd with chronic diarrhea that just isn’t going away. Her owners would like to handle this without medications if possible. Veterinary nutritionist Dr. Raj Naik is here to talk about the case, our options, and the importance of considering the microbiome as we treat GI disease.

LINKS Purina Institute Microbiome Forum: https://www.purinainstitute.com/microbiome-forum Purina Institute: https://www.purinainstitute.com

ABOUT OUR GUEST: Dr. Raj Naik developed a special interest in clinical nutrition while at the Virginia-Maryland College of Veterinary Medicine. After completing a rotating internship at a large specialty hospital in New Jersey, his love of nutrition brought him to the University of Tennessee to pursue specialty training in small animal clinical nutrition. Dr. Naik joined Nestle Purina shortly after completing his residency. As a Veterinary Communications Manager and one of several board-certified veterinary nutritionists at Purina, Dr. Naik serves as a liaison between Purina and the veterinary community. Outside of his day job, Dr. Naik recently served on the Board of Regents for the American College of Veterinary Nutrition. In his free time, you will find Raj attempting to entertain his son along with his wife, dog, and two cats.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1226532502Mon, 14 Mar 2022 07:00:00 -040028:23falsefullCOS 124 Old Murmur & New Cough In A Small Dog (HDYTT)COS 124 Old Murmur & New Cough In A Small Dog (HDYTT)Veterinary Cardiologist Dr. Anna McManamey (AKA Dr. Mac) is on the podcast today talking with Dr. Andy Roark about a 12 year-old Maltese named Higgins who has had a heart murmur for a long time, but just recently developed a cough. How concerned should we be? What do we want to make sure we investigate, and what pitfalls do we need to avoid? Dr. Mac takes us through it!

LINKS Uncharted Veterinary Podcast: https://unchartedvet.com/blog/ Ninja Nerd: https://www.youtube.com/c/NinjaNerdScience Client Curation w/ Dr. Saye Clement: https://unchartedvet.com/product/client-curation-how-to-find-your-people

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Veterinary Cardiologist Dr. Anna McManamey (AKA Dr. Mac) is on the podcast today talking with Dr. Andy Roark about a 12 year-old Maltese named Higgins who has had a heart murmur for a long time, but just recently developed a cough. How concerned should we be? What do we want to make sure we investigate, and what pitfalls do we need to avoid? Dr. Mac takes us through it!

LINKS Uncharted Veterinary Podcast: https://unchartedvet.com/blog/ Ninja Nerd: https://www.youtube.com/c/NinjaNerdScience Client Curation w/ Dr. Saye Clement: https://unchartedvet.com/product/client-curation-how-to-find-your-people

ABOUT OUR GUEST: Dr. McManamey (aka Dr. Mac) is a veterinary cardiologist. She received her degree of veterinary medicine from the University of Missouri. She then completed a rotating internship at the Ohio State University followed by an emergency and critical care internship at North Carolina State University. She finished her cardiology residency at North Carolina State University and became an ACVIM diplomate in 2021. Dr. Mac is currently an assistant clinical professor at Purdue University in Indiana. Cardiology is her favorite subject because it can be made as simple or as complex as needed. Furthermore, every animal has a heart and that means Dr. Mac gets to work with all kinds of species. Her areas of interest within cardiology are echocardiogram, congenital heart disease and interventional procedures, as well as emergency management of cardiac disease. She has a very supportive and patient husband along with three canine fur-children, one of which had a patent ductus arteriosus (of course).

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1229729779Thu, 10 Mar 2022 08:04:00 -040035:14falsefullCOS 123 Will Genetic Testing Change the World of Canine Wellness?COS 123 Will Genetic Testing Change the World of Canine Wellness?Dr. Andy Roark and Dr. Adam Boyko discuss the rapid advances being made in canine genetic testing. They talk about what health conditions might be detected, what impact that could have on both medical management programs and breeding programs and how genetic screening could potentially add years to the lives of dogs in the future.

LINKS Embark Veterinary: https://embarkvet.com/vets

ABOUT OUR GUEST: Dr. Adam Boyko is Chief Science Officer at Embark Veterinary and associate professor in Biomedical Sciences at the Cornell University College of Veterinary Medicine, focused on the genomic investigation of dogs. Adam’s research has addressed fundamental questions of dog evolution and history, disease and trait mapping, and advancing genomic tools for canine research. Adam has coauthored over 40 peer-reviewed scientific papers, including research in Nature, Science, and the Proceedings of the National Academy of Science and is a member of the Board of Trustees for the Morris Animal Foundation. He is a graduate of the University of Illinois, Urbana-Champaign and received an MS in Computer Science and a PhD in Biology from Purdue University before his postdoctoral work at Cornell and Stanford.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Andy Roark and Dr. Adam Boyko discuss the rapid advances being made in canine genetic testing. They talk about what health conditions might be detected, what impact that could have on both medical management programs and breeding programs and how genetic screening could potentially add years to the lives of dogs in the future.

LINKS Embark Veterinary: https://embarkvet.com/vets

ABOUT OUR GUEST: Dr. Adam Boyko is Chief Science Officer at Embark Veterinary and associate professor in Biomedical Sciences at the Cornell University College of Veterinary Medicine, focused on the genomic investigation of dogs. Adam’s research has addressed fundamental questions of dog evolution and history, disease and trait mapping, and advancing genomic tools for canine research. Adam has coauthored over 40 peer-reviewed scientific papers, including research in Nature, Science, and the Proceedings of the National Academy of Science and is a member of the Board of Trustees for the Morris Animal Foundation. He is a graduate of the University of Illinois, Urbana-Champaign and received an MS in Computer Science and a PhD in Biology from Purdue University before his postdoctoral work at Cornell and Stanford.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1223893663Mon, 07 Mar 2022 18:32:00 -040035:19falsefullCOS 122: Is There Really a Black Market Cure for FIP?COS 122: Is There Really a Black Market Cure for FIP?Is there really an effective treatment for FIP that’s illegal for veterinarians in the US to recommend, prescribe or even discuss? Is there a Facebook group saving the lives of FIP cats in a way that veterinary professionals aren’t able to? In this episode, Dr. Andy Roark sits down with Dr. Julie Levy to discuss the facts and fiction around GS-441.

LINKS A Much-Hyped COVID-19 Drug Is Almost Identical to a Black-Market Cat Cure - https://www.theatlantic.com/science/archive/2020/05/remdesivir-cats/611341/ Maddie’s Shelter Medicine Program at the University of Florida: https://sheltermedicine.vetmed.ufl.edu/ Every Cat Foundation: https://everycat.org/ FIP Warriors Veterinarian FB Group: ​​https://www.facebook.com/groups/2422765211310743 UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022/ March 9 Strategic Planning #4 https://unchartedvet.com/planning4 March 13 Client Curation with Saye Clement: https://unchartedvet.com/client

ABOUT OUR GUEST: Dr. Julie Levy is the Fran Marino Distinguished Professor of Shelter Medicine Education at the University of Florida, where she focuses on the health and welfare of animals in shelters, feline infectious diseases, and humane alternatives for cat population control. She founded Operation Catnip, a nonprofit university-based community cat trap-neuter-return program that has spayed, neutered, and vaccinated more than 70,000 cats in Gainesville since 1998. In 2008, she joined Dr. Cynda Crawford to found Maddie’s Shelter Medicine Program at the College of Veterinary Medicine, an educational and discovery initiative with a global impact on the care of homeless animals. In 2014, she joined Dr. Kate Hurley to launch the Million Cat Challenge, a shelter-based campaign that saved more than 3.5 million cats in shelters across North America. In 2022, she helped launch Maddie’s Million Pet Challenge to create transformative “communities of practice” that deliver access to care through humane, community-centric programming—inside and outside of the shelter—to achieve the right outcome for every pet.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Is there really an effective treatment for FIP that’s illegal for veterinarians in the US to recommend, prescribe or even discuss? Is there a Facebook group saving the lives of FIP cats in a way that veterinary professionals aren’t able to? In this episode, Dr. Andy Roark sits down with Dr. Julie Levy to discuss the facts and fiction around GS-441.

LINKS A Much-Hyped COVID-19 Drug Is Almost Identical to a Black-Market Cat Cure - https://www.theatlantic.com/science/archive/2020/05/remdesivir-cats/611341/ Maddie’s Shelter Medicine Program at the University of Florida: https://sheltermedicine.vetmed.ufl.edu/ Every Cat Foundation: https://everycat.org/ FIP Warriors Veterinarian FB Group: ​​https://www.facebook.com/groups/2422765211310743 UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022/ March 9 Strategic Planning #4 https://unchartedvet.com/planning4 March 13 Client Curation with Saye Clement: https://unchartedvet.com/client

ABOUT OUR GUEST: Dr. Julie Levy is the Fran Marino Distinguished Professor of Shelter Medicine Education at the University of Florida, where she focuses on the health and welfare of animals in shelters, feline infectious diseases, and humane alternatives for cat population control. She founded Operation Catnip, a nonprofit university-based community cat trap-neuter-return program that has spayed, neutered, and vaccinated more than 70,000 cats in Gainesville since 1998. In 2008, she joined Dr. Cynda Crawford to found Maddie’s Shelter Medicine Program at the College of Veterinary Medicine, an educational and discovery initiative with a global impact on the care of homeless animals. In 2014, she joined Dr. Kate Hurley to launch the Million Cat Challenge, a shelter-based campaign that saved more than 3.5 million cats in shelters across North America. In 2022, she helped launch Maddie’s Million Pet Challenge to create transformative “communities of practice” that deliver access to care through humane, community-centric programming—inside and outside of the shelter—to achieve the right outcome for every pet.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1224826831Thu, 03 Mar 2022 07:00:00 -040026:54falsefullCOS 121 Acute Canine Diarrhea on Emergency - Are Probiotics Enough?COS 121 Acute Canine Diarrhea on Emergency - Are Probiotics Enough?Walter is a 2-year-old male-neutered labrador retriever who has presented on Saturday morning at the emergency clinic. He is having a little bit of vomiting and a LOT of diarrhea. Dr. Andy Roark wrestles with wanting to be aggressive enough to solve Walter’s problem quickly while also wanting to be a good steward for antimicrobials and to not throw more medications at the problem than it warrants. He’s looking for advice and turns to emergency veterinarian Dr. Callie Harris. Dr. Harris works with Purina ProPlan Professional Supplements and shares some fantastic tips, tricks and ways of thinking to help do what’s best for Walter and his owners. Let’s get into this episode!

LINKS Purina Institute: www.purinainstitute.com/ Dr. Callie’s IG: @dr.callieh UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUEST Dr. Callie Harris is a 2008 graduate of Tuskegee University’s School of Veterinary Medicine. After graduation, she completed a one- year rotating small animal internship at the Veterinary Specialty Hospital of the Carolinas in Cary, NC. During her internship, she developed a love for emergency medicine and critical care and worked as an emergency veterinarian at Cobb and Cherokee Emergency Veterinary Clinics, which are fast-paced, high volume specialty practices in Metro-Atlanta since 2009. In December of 2016, Dr. Callie Harris joined Nestle Purina PetCare as a full-time veterinarian. In her role as Senior Veterinary Communications Manager, she provides support for veterinary teaching hospitals throughout the Southeast and technical education support for Purina’s veterinary sales division. She also works closely with Purina Brand and Public Relations by participating in various media platforms to connect with the veterinary and pet loving communities. Callie has a special interest in emergency medicine, ultrasound, and nutrition. She loves working with a variety of cases and meeting clients from all walks of life. She currently resides in Atlanta Georgia with her husband, toddler daughter, her hyper Bichon/Poodle mix and a senior citizen terrier mix. When Callie is not working, you can find her on the dance floor! She is a former part-time ballroom dance instructor in Buckhead. Most recently, she joined the cast of ABC’s Pooch Perfect as a co-judge of a creative grooming reality contest and to provide veterinary consultation. In her spare time, she loves to travel and read!

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Walter is a 2-year-old male-neutered labrador retriever who has presented on Saturday morning at the emergency clinic. He is having a little bit of vomiting and a LOT of diarrhea. Dr. Andy Roark wrestles with wanting to be aggressive enough to solve Walter’s problem quickly while also wanting to be a good steward for antimicrobials and to not throw more medications at the problem than it warrants. He’s looking for advice and turns to emergency veterinarian Dr. Callie Harris. Dr. Harris works with Purina ProPlan Professional Supplements and shares some fantastic tips, tricks and ways of thinking to help do what’s best for Walter and his owners. Let’s get into this episode!

LINKS Purina Institute: www.purinainstitute.com/ Dr. Callie’s IG: @dr.callieh UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUEST Dr. Callie Harris is a 2008 graduate of Tuskegee University’s School of Veterinary Medicine. After graduation, she completed a one- year rotating small animal internship at the Veterinary Specialty Hospital of the Carolinas in Cary, NC. During her internship, she developed a love for emergency medicine and critical care and worked as an emergency veterinarian at Cobb and Cherokee Emergency Veterinary Clinics, which are fast-paced, high volume specialty practices in Metro-Atlanta since 2009. In December of 2016, Dr. Callie Harris joined Nestle Purina PetCare as a full-time veterinarian. In her role as Senior Veterinary Communications Manager, she provides support for veterinary teaching hospitals throughout the Southeast and technical education support for Purina’s veterinary sales division. She also works closely with Purina Brand and Public Relations by participating in various media platforms to connect with the veterinary and pet loving communities. Callie has a special interest in emergency medicine, ultrasound, and nutrition. She loves working with a variety of cases and meeting clients from all walks of life. She currently resides in Atlanta Georgia with her husband, toddler daughter, her hyper Bichon/Poodle mix and a senior citizen terrier mix. When Callie is not working, you can find her on the dance floor! She is a former part-time ballroom dance instructor in Buckhead. Most recently, she joined the cast of ABC’s Pooch Perfect as a co-judge of a creative grooming reality contest and to provide veterinary consultation. In her spare time, she loves to travel and read!

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1214286673Thu, 24 Feb 2022 07:00:00 -040029:35falsefullCOS 120: The Economic Toll of Burnout in Veterinary MedicineCOS 120: The Economic Toll of Burnout in Veterinary MedicineDescription: Clinton Neill, PhD, assistant professor at Cornell University College of Veterinary Medicine’s Center for Veterinary Business and Entrepreneurship, joins Dr. Andy Roark to discuss the economic impact of burnout on the veterinary profession.

LINKS: Burnout’s Economic Toll on Veterinarians Calculated (JAVMA): https://www.avma.org/javma-news/2021-12-15/burnouts-economic-toll-veterinarians-calculated?utm_source=delivra&utm_medium=email&utm_campaign=JAVMA%20News%20December%2015%202021&utm_id=3330547&utm_term=Read+more&dlv-emuid=c2921e9c-4321-4b95-ba17-70b6e899c404&dlv-mlid=3330547 Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 WORKSHOP - Loading the Bus w/ Dr. Andy Roark & Stephanie Goss: https://unchartedvet.com/strategic-planning

ABOUT OUR GUEST: Bio: Dr. Clinton Neill is currently an Assistant Professor in veterinary economics for the Cornell Center of Veterinary Business and Entrepreneurship. Dr. Neill’s research primarily focuses on the broad scope of issues that face the veterinary industry. He also has grant funded research projects in food policy, labeling, and the integration of producer and consumer decision making. Before coming to Cornell, Dr. Neill was an Assistant Professor in Food Systems Economics at Virginia Tech. Dr. Neill completed his bachelor’s and master’s degrees in Agricultural and Applied Economics at Texas Tech University, and received his Doctorate in Agricultural Economics from Oklahoma State University. In addition to his research Dr. Neill focuses on bringing his academic research to real solutions for the veterinary and food industries. Email: cln64@cornell.edu

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Description: Clinton Neill, PhD, assistant professor at Cornell University College of Veterinary Medicine’s Center for Veterinary Business and Entrepreneurship, joins Dr. Andy Roark to discuss the economic impact of burnout on the veterinary profession.

LINKS: Burnout’s Economic Toll on Veterinarians Calculated (JAVMA): https://www.avma.org/javma-news/2021-12-15/burnouts-economic-toll-veterinarians-calculated?utm_source=delivra&utm_medium=email&utm_campaign=JAVMA%20News%20December%2015%202021&utm_id=3330547&utm_term=Read+more&dlv-emuid=c2921e9c-4321-4b95-ba17-70b6e899c404&dlv-mlid=3330547 Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 WORKSHOP - Loading the Bus w/ Dr. Andy Roark & Stephanie Goss: https://unchartedvet.com/strategic-planning

ABOUT OUR GUEST: Bio: Dr. Clinton Neill is currently an Assistant Professor in veterinary economics for the Cornell Center of Veterinary Business and Entrepreneurship. Dr. Neill’s research primarily focuses on the broad scope of issues that face the veterinary industry. He also has grant funded research projects in food policy, labeling, and the integration of producer and consumer decision making. Before coming to Cornell, Dr. Neill was an Assistant Professor in Food Systems Economics at Virginia Tech. Dr. Neill completed his bachelor’s and master’s degrees in Agricultural and Applied Economics at Texas Tech University, and received his Doctorate in Agricultural Economics from Oklahoma State University. In addition to his research Dr. Neill focuses on bringing his academic research to real solutions for the veterinary and food industries. Email: cln64@cornell.edu

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1216432132Thu, 17 Feb 2022 07:00:00 -040043:08falsefullCOS 119 Minding Our ThoughtsCOS 119 Minding Our ThoughtsAs veterinary medicine continues to wrestle with its burnout problem, an emphasis on engaged and positive workplace cultures is on the rise. In today’s episode, Jeff Thoren visits to discuss the power and importance of minding our thoughts.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 WORKSHOP - What Vet Med Can Learn From Improv: https://unchartedvet.com/product/what-vet-med-can-learn-from-improv/ WORKSHOP - Loading the Bus w/ Dr. Andy Roark & Stephanie Goss: https://unchartedvet.com/strategic-planning/ UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUEST: Jeff Thoren is a husband, father, cat parent, and avid road cyclist who values uniqueness and lightheartedness. His career highlights include: - Founder of Gifted Leaders, LLC an established executive and team coaching company. - Clinical Assistant Professor of Veterinary Communication at Midwestern University in Glendale, AZ - One of only five veterinarians in the world who also hold a credential from the International Coaching Federation (PCC) - Board Certified Coach specializing in leadership and team development - Over 300 hours of accredited, coach-specific training and continuing education - Extensive individual and team coaching experience - Founding member of the Extraordinary Teams Partnership - Co-Founder of the Enlightened Rebel Alliance - Co-Author of a featured column in Today's Veterinary Business Jeff is committed to helping build engaging, innovative, and humane workplace cultures characterized by collective leadership, self-directed teams, and a spirit of partnership. He has experience in private & corporate veterinary practice, industry, operating his own coaching/consulting business, and, most recently, academia!

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>As veterinary medicine continues to wrestle with its burnout problem, an emphasis on engaged and positive workplace cultures is on the rise. In today’s episode, Jeff Thoren visits to discuss the power and importance of minding our thoughts.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 WORKSHOP - What Vet Med Can Learn From Improv: https://unchartedvet.com/product/what-vet-med-can-learn-from-improv/ WORKSHOP - Loading the Bus w/ Dr. Andy Roark & Stephanie Goss: https://unchartedvet.com/strategic-planning/ UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUEST: Jeff Thoren is a husband, father, cat parent, and avid road cyclist who values uniqueness and lightheartedness. His career highlights include: - Founder of Gifted Leaders, LLC an established executive and team coaching company. - Clinical Assistant Professor of Veterinary Communication at Midwestern University in Glendale, AZ - One of only five veterinarians in the world who also hold a credential from the International Coaching Federation (PCC) - Board Certified Coach specializing in leadership and team development - Over 300 hours of accredited, coach-specific training and continuing education - Extensive individual and team coaching experience - Founding member of the Extraordinary Teams Partnership - Co-Founder of the Enlightened Rebel Alliance - Co-Author of a featured column in Today's Veterinary Business Jeff is committed to helping build engaging, innovative, and humane workplace cultures characterized by collective leadership, self-directed teams, and a spirit of partnership. He has experience in private & corporate veterinary practice, industry, operating his own coaching/consulting business, and, most recently, academia!

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1212660079Thu, 10 Feb 2022 07:00:00 -040041:59falsefullCOS 118 - Do I Pull It? Do I Leave it? (HDYTT)COS 118 - Do I Pull It? Do I Leave it? (HDYTT)Dr. Donnell Hansen, veterinary dentist, sits down with Dr. Andy Roark to advise on the case of a 12 year old yorkie with mild kidney disease who may or may not need multiple extractions. Chanel has approximately 30% horizontal bone loss across the maxillary premolars, and the teeth feel stable on palpation. What do we do? Do we pull them? Or do we leave them? How do we decide?

LINKS: Four Legged Tooth Fairy: https://fourleggedtoothfairy.com/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 WORKSHOP - What Vet Med Can Learn From Improv: https://unchartedvet.com/product/what-vet-med-can-learn-from-improv/ WORKSHOP - Loading the Bus w/ Dr. Andy Roark & Stephanie Goss: https://unchartedvet.com/strategic-planning/ UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUEST: Dr. Donnell Hansen, a Minnesota native, and a small group of friends joined together to form the Moxie Center (which was the first hospital to be now known as BluePearl) in Minnesota’s twin cities of Minneapolis/Saint Paul. Although her daily life is spent in specialty care, in 2011, her and her husband, also a veterinarian, opened Rice Creek Animal Hospital which provides a little balance and perspective about life in family practice. In 2019, Donnell developed Four Legged Tooth Fairy, an interactive small group conference center for the veterinary community to enhance their patient health, practice health, and mental health through veterinary dentistry. Dr. Hansen’s special interest in maxillofacial surgery, however the truth is, she loves the whole darn gig… especially when she gets to share the fun of veterinary dentistry with others!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Donnell Hansen, veterinary dentist, sits down with Dr. Andy Roark to advise on the case of a 12 year old yorkie with mild kidney disease who may or may not need multiple extractions. Chanel has approximately 30% horizontal bone loss across the maxillary premolars, and the teeth feel stable on palpation. What do we do? Do we pull them? Or do we leave them? How do we decide?

LINKS: Four Legged Tooth Fairy: https://fourleggedtoothfairy.com/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 WORKSHOP - What Vet Med Can Learn From Improv: https://unchartedvet.com/product/what-vet-med-can-learn-from-improv/ WORKSHOP - Loading the Bus w/ Dr. Andy Roark & Stephanie Goss: https://unchartedvet.com/strategic-planning/ UNCHARTED APRIL CONFERENCE: https://unchartedvet.com/uncharted-april-2022

ABOUT OUR GUEST: Dr. Donnell Hansen, a Minnesota native, and a small group of friends joined together to form the Moxie Center (which was the first hospital to be now known as BluePearl) in Minnesota’s twin cities of Minneapolis/Saint Paul. Although her daily life is spent in specialty care, in 2011, her and her husband, also a veterinarian, opened Rice Creek Animal Hospital which provides a little balance and perspective about life in family practice. In 2019, Donnell developed Four Legged Tooth Fairy, an interactive small group conference center for the veterinary community to enhance their patient health, practice health, and mental health through veterinary dentistry. Dr. Hansen’s special interest in maxillofacial surgery, however the truth is, she loves the whole darn gig… especially when she gets to share the fun of veterinary dentistry with others!

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1208491009Thu, 03 Feb 2022 07:00:00 -040026:10falsefullCOS 117 What We Get Wrong with the “Slightly Overweight” Dog (Sponsored by Hill’s)COS 117 What We Get Wrong with the “Slightly Overweight” Dog (Sponsored by Hill’s)This episode is made possible ad-free by the sponsorship of Hill’s Pet Nutrition! Dr. Andy Roark has a 4yo FS Labrador that is 6-7/9 body condition score. He’s wondering why he struggles to motivate clients to make changes that will get this dog back to an ideal condition. Dr. Mike Robbins is in to discuss what vets get wrong in these conversations, how vets and technicians can make better recommendations to motivate these clients, and the missed opportunities we all have in doing nutritional assessments.

LINKS: Hill's Quick Reco Tool for personalized feeding fecommendations made easy: https://quickreco.com/ Hill's Veterinary Resources for Patient Weight Loss: https://www.hillsvet.com/pet-solutions/weight-management-pet-food American College of Veterinary Nutrition specialty website: https://acvn.org/ WASAVA for Diet History Form: Full Form: https://wsava.org/wp-content/uploads/2020/01/Nutritional-Assessment-Checklist.pdf Shortened Form: https://wsava.org/wp-content/uploads/2020/01/Diet-History-Form.pdf Veterinary Technician Nutrition Specialty Program/Info: https://nutritiontechs.com/ Veterinary Healthcare Team site: www.endpetobesity.com/vet Pet Parent Friendly site: www.endpetobesity.com

ABOUT OUR GUEST: Michael T. Robbins, DVM, Dipl. ACVN received his veterinary medical degree in 2015 from the University of Tennessee and completed a rotating internship at the BluePearl Veterinary Hospital in Louisville, KY. This was followed by a residency in small animal clinical nutrition at North Carolina State University College of Veterinary Medicine. He then stayed on with the Clinical Nutrition Service for 7 months following his residency to further hone his skills prior to accepting the position of Scientific Communications Specialist with Hill’s Pet Nutrition. During his time at NC State, Dr. Robbins was involved with developing specifically tailored assisted feeding tube diet blends, outlining feeding plans for all ICU patients, creating appropriate homemade diets for those patients with specific and complex nutritional needs (as well as extremely particular taste preferences), while also providing nutritional advice to referring veterinarians. He also assisted with teaching responsibilities of third and fourth year veterinary students as well as rotating interns. In 2021, Dr. Robbins received his diplomate status with the American College of Veterinary Nutrition which has recently been altered to American College of Veterinary Internal Medicine (Nutrition). His current responsibilities with Hill’s are to deliver education to veterinary staff, students, and those involved with Hill’s tours; provide technical support to Hill’s Veterinary Consultation Service; assist with review of technical documents; support the execution and development of digital education and social media strategy; and build relationships with Key Thought Leaders.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This episode is made possible ad-free by the sponsorship of Hill’s Pet Nutrition! Dr. Andy Roark has a 4yo FS Labrador that is 6-7/9 body condition score. He’s wondering why he struggles to motivate clients to make changes that will get this dog back to an ideal condition. Dr. Mike Robbins is in to discuss what vets get wrong in these conversations, how vets and technicians can make better recommendations to motivate these clients, and the missed opportunities we all have in doing nutritional assessments.

LINKS: Hill's Quick Reco Tool for personalized feeding fecommendations made easy: https://quickreco.com/ Hill's Veterinary Resources for Patient Weight Loss: https://www.hillsvet.com/pet-solutions/weight-management-pet-food American College of Veterinary Nutrition specialty website: https://acvn.org/ WASAVA for Diet History Form: Full Form: https://wsava.org/wp-content/uploads/2020/01/Nutritional-Assessment-Checklist.pdf Shortened Form: https://wsava.org/wp-content/uploads/2020/01/Diet-History-Form.pdf Veterinary Technician Nutrition Specialty Program/Info: https://nutritiontechs.com/ Veterinary Healthcare Team site: www.endpetobesity.com/vet Pet Parent Friendly site: www.endpetobesity.com

ABOUT OUR GUEST: Michael T. Robbins, DVM, Dipl. ACVN received his veterinary medical degree in 2015 from the University of Tennessee and completed a rotating internship at the BluePearl Veterinary Hospital in Louisville, KY. This was followed by a residency in small animal clinical nutrition at North Carolina State University College of Veterinary Medicine. He then stayed on with the Clinical Nutrition Service for 7 months following his residency to further hone his skills prior to accepting the position of Scientific Communications Specialist with Hill’s Pet Nutrition. During his time at NC State, Dr. Robbins was involved with developing specifically tailored assisted feeding tube diet blends, outlining feeding plans for all ICU patients, creating appropriate homemade diets for those patients with specific and complex nutritional needs (as well as extremely particular taste preferences), while also providing nutritional advice to referring veterinarians. He also assisted with teaching responsibilities of third and fourth year veterinary students as well as rotating interns. In 2021, Dr. Robbins received his diplomate status with the American College of Veterinary Nutrition which has recently been altered to American College of Veterinary Internal Medicine (Nutrition). His current responsibilities with Hill’s are to deliver education to veterinary staff, students, and those involved with Hill’s tours; provide technical support to Hill’s Veterinary Consultation Service; assist with review of technical documents; support the execution and development of digital education and social media strategy; and build relationships with Key Thought Leaders.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1199618713Thu, 27 Jan 2022 07:00:00 -040042:07falsefullCOS 116 Intern/Resident Pay and What it Means for Vet MedCOS 116 Intern/Resident Pay and What it Means for Vet MedDr. Sam Morello is on the podcast to discuss her recent publication in JAVMA, Comparison of resident and intern salaries with the current living wage as a quantitative estimate of financial strain among postgraduate veterinary trainees. Dr. Morello makes the case that early career pay plays a role in our ability to increase diversity in the profession, support women and families, reduce the frequency of burnout and increase doctor retention in the clinical space.

LINKS: Original Article: https://avmajournals.avma.org/view/journals/javma/aop/javma.21-07-0336/javma.21-07-0336.xml Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Sam Morello received her BS and DVM from Cornell University and completed a large animal surgical residency at the University of Pennsylvania’s New Bolton Center. She spent over a decade in academia as an Associate Professor Surgery focused on musculoskeletal and upper airway diseases. In addition to her clinical research on those topics, Dr. Morello has extensive experience investigating and speaking on professional sustainability, economic, and personal life issues in veterinary medicine with a particular focus on gender. She has been an invited speaker nationally and internationally and at veterinary schools across the country. Projects have focused on women and other underrepresented groups in veterinary surgery and human orthopedics, on work-life issues for veterinarians, residency-selection and compensation, and how gender stereotypes affect perceptions of veterinary medicine to those outside. Her goals are to provide data to improve mentorship, inform career decisions, and to guide those in management and leadership roles to shape the policies that best serve the profession. She serves as the Assistant Director for Continuing Education for the American College of Veterinary Surgeons, a member of the AOVet North America Faculty where she serves on the Education Committee and leads a task force on Faculty and Leader Development for the internationally run AO Access program, a program she helped to design and launch dedicated to improving diversity, opportunity, and mentorship among global community of human and veterinary orthopedic surgeons. She also serves on the board for the Women’s Veterinary Leadership Development Initiative. Sam is now self employed as a consultant, based in Madison, Wisconsin, and recently joined the Cornell Center for Veterinary Business and Entrepreneurship as a Courtesy Associate Professor.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Sam Morello is on the podcast to discuss her recent publication in JAVMA, Comparison of resident and intern salaries with the current living wage as a quantitative estimate of financial strain among postgraduate veterinary trainees. Dr. Morello makes the case that early career pay plays a role in our ability to increase diversity in the profession, support women and families, reduce the frequency of burnout and increase doctor retention in the clinical space.

LINKS: Original Article: https://avmajournals.avma.org/view/journals/javma/aop/javma.21-07-0336/javma.21-07-0336.xml Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Sam Morello received her BS and DVM from Cornell University and completed a large animal surgical residency at the University of Pennsylvania’s New Bolton Center. She spent over a decade in academia as an Associate Professor Surgery focused on musculoskeletal and upper airway diseases. In addition to her clinical research on those topics, Dr. Morello has extensive experience investigating and speaking on professional sustainability, economic, and personal life issues in veterinary medicine with a particular focus on gender. She has been an invited speaker nationally and internationally and at veterinary schools across the country. Projects have focused on women and other underrepresented groups in veterinary surgery and human orthopedics, on work-life issues for veterinarians, residency-selection and compensation, and how gender stereotypes affect perceptions of veterinary medicine to those outside. Her goals are to provide data to improve mentorship, inform career decisions, and to guide those in management and leadership roles to shape the policies that best serve the profession. She serves as the Assistant Director for Continuing Education for the American College of Veterinary Surgeons, a member of the AOVet North America Faculty where she serves on the Education Committee and leads a task force on Faculty and Leader Development for the internationally run AO Access program, a program she helped to design and launch dedicated to improving diversity, opportunity, and mentorship among global community of human and veterinary orthopedic surgeons. She also serves on the board for the Women’s Veterinary Leadership Development Initiative. Sam is now self employed as a consultant, based in Madison, Wisconsin, and recently joined the Cornell Center for Veterinary Business and Entrepreneurship as a Courtesy Associate Professor.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1196658058Thu, 20 Jan 2022 07:00:00 -040044:05falsefullCOS 115 The Burnout Paradigm Shift (Sponsored By Cubex)COS 115 The Burnout Paradigm Shift (Sponsored By Cubex)Description: This episode of the Cone of Shame Veterinary Podcast is made possible by Cubex - Protect your people, practice and profits. Dr. Carrie Jurney, President of Not One More Vet (NOMV) is visiting today to talk about the changes we have seen in the veterinary mental health space during the COVID pandemic. In the last 2 years NOMV has grown radically, and has become one of the most recognizable groups working to improve wellness and mental health in our industry. Carrie and Dr. Andy Roark discuss where mental health initiatives are going, and how they will look very different in years to come.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training/ What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

]]>Description: This episode of the Cone of Shame Veterinary Podcast is made possible by Cubex - Protect your people, practice and profits. Dr. Carrie Jurney, President of Not One More Vet (NOMV) is visiting today to talk about the changes we have seen in the veterinary mental health space during the COVID pandemic. In the last 2 years NOMV has grown radically, and has become one of the most recognizable groups working to improve wellness and mental health in our industry. Carrie and Dr. Andy Roark discuss where mental health initiatives are going, and how they will look very different in years to come.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training/ What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/ Dr. Andy Roark Swag: drandyroark.com/shop All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

]]>tag:soundcloud,2010:tracks/1191471946Thu, 13 Jan 2022 07:00:00 -040041:18falsefullCOS 114 Eliminating Problems Is Not The AnswerCOS 114 Eliminating Problems Is Not The Answer“Eliminating problems is not the answer to mental health and wellness challenges.” If you spend 100% of your time weeding a garden, and 0% of your time planting it, ultimately you will have a frustrating and barren garden. This is the basic premise that Josh Vaisman brings to the podcast as he and Dr. Andy Roark discuss how we cannot remove challenges until we are happy, and what other approaches we should consider.

LINKS: Zack Mercurio Homepage: https://www.zachmercurio.com/ Strategic Planning Workshop Series: https://unchartedvet.com/upcoming-events/ Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies."

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>“Eliminating problems is not the answer to mental health and wellness challenges.” If you spend 100% of your time weeding a garden, and 0% of your time planting it, ultimately you will have a frustrating and barren garden. This is the basic premise that Josh Vaisman brings to the podcast as he and Dr. Andy Roark discuss how we cannot remove challenges until we are happy, and what other approaches we should consider.

LINKS: Zack Mercurio Homepage: https://www.zachmercurio.com/ Strategic Planning Workshop Series: https://unchartedvet.com/upcoming-events/ Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Josh believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies."

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1188473005Thu, 06 Jan 2022 07:00:00 -040041:02falsefullCOS 113 “I Wouldn’t Change a Thing”COS 113 “I Wouldn’t Change a Thing”From Angell Memorial Animal Hospital in Boston to the Los Angeles Zoo, Dr. Mark Goldstein has had a fascinating career. Today he joins Dr. Andy Roark to reflect on his life as a veterinary professional, his fight against pancreatic cancer, and the lessons he has learned from people and pets. ***TW: There is a brief but graphic mention of suicide in this podcast.***

LINKS: Lions and Tigers and Hamsters: What Animals Large and Small Taught Me About Life, Love, and Humanity (Amazon.com): https://www.amazon.com/Lions-Tigers-Hamsters-Animals-Humanity/dp/0757321860/ref=sr_1_1?crid=HJ6JGQDKF5F0&keywords=mark+goldstein&qid=1640620179&s=books&sprefix=mark+goldst%2Cstripbooks%2C252&sr=1-1 Strategic Planning Workshop Series: https://unchartedvet.com/upcoming-events/ Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Mark Goldstein, DVM, has spent over 40 years caring, advocating, and fighting for the welfare of animals. The institutions he worked at are all recognized leaders in their respective fields and the variety of animals he worked with and the varied responsibilities he has had are unique. He was a senior staff clinician in the medicine department at Angell Memorial Animal Hospital in Boston. After being hired to head the Boston Zoos, he led a turnaround for the failing inner city Franklin Park Zoo. “Dr. Mark” then moved west with his wife Kristine and their two daughters when he was appointed to lead the Los Angeles Zoo. During his tenure at the Los Angeles Zoo he was involved with one of the most successful release programs, the reintroduction of the California Condor back into the wild. He vividly remembers watching the first bird being re-released into the Los Padres National Forest soar free one misty beautiful morning. He followed his heart to shine a light on the importance of the human-animal bond and took the helm at the San Diego Humane Society and SPCA where he oversaw the design, development, and completion of the “San Diego Campus for Animal Care.” Many aspects of the campus, its programs and its unique partnership with the municipal animal care department have been copied numerous times both nationally and internationally. He has a BS in Animal Science and a DVM degree from Cornell University. Health Communications Inc. (HCI) recently published his book “Lions and Tigers and Hamsters” What large and small animals taught me about life, love and humanity. Dr. Mark enjoys giving presentations that are both educational and entertaining. His talks not only draw upon stories from his book “Lions and Tigers and Hamsters” but also from his 40 years of experience caring for animals and their welfare along with supporting the people who care for them. He has vast experience talking to a variety of groups from book clubs, service organizations, and at professional conferences as the keynote speaker. He was also the UCSD OSHER visiting author during the 2020 spring semester. He imparts to his audience the importance of the human-animal bond and how it helps create the fabric of a healthy community. He calls upon his experiences to share with colleagues how he feels honored to have been able to serve in what he sees as a sacred profession, the practice of veterinary medicine. He enjoys making his presentations interactive and encourages Q/A when the program allows.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>From Angell Memorial Animal Hospital in Boston to the Los Angeles Zoo, Dr. Mark Goldstein has had a fascinating career. Today he joins Dr. Andy Roark to reflect on his life as a veterinary professional, his fight against pancreatic cancer, and the lessons he has learned from people and pets. ***TW: There is a brief but graphic mention of suicide in this podcast.***

LINKS: Lions and Tigers and Hamsters: What Animals Large and Small Taught Me About Life, Love, and Humanity (Amazon.com): https://www.amazon.com/Lions-Tigers-Hamsters-Animals-Humanity/dp/0757321860/ref=sr_1_1?crid=HJ6JGQDKF5F0&keywords=mark+goldstein&qid=1640620179&s=books&sprefix=mark+goldst%2Cstripbooks%2C252&sr=1-1 Strategic Planning Workshop Series: https://unchartedvet.com/upcoming-events/ Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Mark Goldstein, DVM, has spent over 40 years caring, advocating, and fighting for the welfare of animals. The institutions he worked at are all recognized leaders in their respective fields and the variety of animals he worked with and the varied responsibilities he has had are unique. He was a senior staff clinician in the medicine department at Angell Memorial Animal Hospital in Boston. After being hired to head the Boston Zoos, he led a turnaround for the failing inner city Franklin Park Zoo. “Dr. Mark” then moved west with his wife Kristine and their two daughters when he was appointed to lead the Los Angeles Zoo. During his tenure at the Los Angeles Zoo he was involved with one of the most successful release programs, the reintroduction of the California Condor back into the wild. He vividly remembers watching the first bird being re-released into the Los Padres National Forest soar free one misty beautiful morning. He followed his heart to shine a light on the importance of the human-animal bond and took the helm at the San Diego Humane Society and SPCA where he oversaw the design, development, and completion of the “San Diego Campus for Animal Care.” Many aspects of the campus, its programs and its unique partnership with the municipal animal care department have been copied numerous times both nationally and internationally. He has a BS in Animal Science and a DVM degree from Cornell University. Health Communications Inc. (HCI) recently published his book “Lions and Tigers and Hamsters” What large and small animals taught me about life, love and humanity. Dr. Mark enjoys giving presentations that are both educational and entertaining. His talks not only draw upon stories from his book “Lions and Tigers and Hamsters” but also from his 40 years of experience caring for animals and their welfare along with supporting the people who care for them. He has vast experience talking to a variety of groups from book clubs, service organizations, and at professional conferences as the keynote speaker. He was also the UCSD OSHER visiting author during the 2020 spring semester. He imparts to his audience the importance of the human-animal bond and how it helps create the fabric of a healthy community. He calls upon his experiences to share with colleagues how he feels honored to have been able to serve in what he sees as a sacred profession, the practice of veterinary medicine. He enjoys making his presentations interactive and encourages Q/A when the program allows.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1187241973Thu, 30 Dec 2021 08:46:00 -040047:18falsefullCOS 112 The 4 Relationship Types Clients Have with Their PetsCOS 112 The 4 Relationship Types Clients Have with Their PetsAnn Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition) joins Dr. Andy Roark to discuss the four relationship types pet owners have with their pets (Anthropomorphic, Integrated, Chattel, and Mixed), how these relationships present in the exam room, and how veterinary professionals can adjust their messaging to interface successfully.

LINKS: Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition), Elite FFCP Ann is a 1983 graduate of Michigan State University and got her specialty certification in Emergency/ Critical Care in 2000, in Small Animal Internal Medicine in 2008 and in Nutrition in 2013. In 2020 she attained her Elite Fear Free certification. She has worked in general, emergency, specialty practice, education and management. Ann is active in her state, national and specialty organizations, and served on the organizing committees for Internal Medicine and Nutrition. She has mentored over 20 fellow VTSs and has worked on a variety of committees and positions. She is currently an instructor and Academic Advisor for Ashworth College’s Veterinary Technology Program, as well as an active speaker and writer. Ann has over 50 published articles in various professional magazines as well as book chapters and a book, Nutrition and Disease Management for Veterinary Technicians and Nurses in its second edition in 2016 coauthored with Kara Burns. Ann received the 2009 Service Award for her state association (MAVT), the 2010 Achievement Award for the Academy of Internal Medicine for Veterinary Technicians (AIMVT), and in 2012 received the Jack L. Mara Memorial Lecture Award presented at NAVC. Her fur/feather/fin family consists of 4 resident cats, multiple foster kittens, chickens and a pond full of goldfis

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition) joins Dr. Andy Roark to discuss the four relationship types pet owners have with their pets (Anthropomorphic, Integrated, Chattel, and Mixed), how these relationships present in the exam room, and how veterinary professionals can adjust their messaging to interface successfully.

LINKS: Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition), Elite FFCP Ann is a 1983 graduate of Michigan State University and got her specialty certification in Emergency/ Critical Care in 2000, in Small Animal Internal Medicine in 2008 and in Nutrition in 2013. In 2020 she attained her Elite Fear Free certification. She has worked in general, emergency, specialty practice, education and management. Ann is active in her state, national and specialty organizations, and served on the organizing committees for Internal Medicine and Nutrition. She has mentored over 20 fellow VTSs and has worked on a variety of committees and positions. She is currently an instructor and Academic Advisor for Ashworth College’s Veterinary Technology Program, as well as an active speaker and writer. Ann has over 50 published articles in various professional magazines as well as book chapters and a book, Nutrition and Disease Management for Veterinary Technicians and Nurses in its second edition in 2016 coauthored with Kara Burns. Ann received the 2009 Service Award for her state association (MAVT), the 2010 Achievement Award for the Academy of Internal Medicine for Veterinary Technicians (AIMVT), and in 2012 received the Jack L. Mara Memorial Lecture Award presented at NAVC. Her fur/feather/fin family consists of 4 resident cats, multiple foster kittens, chickens and a pond full of goldfis

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1181515642Thu, 23 Dec 2021 07:00:00 -040044:49falsefullCOS 111 Alarmism and the Challenge of Talking About Mental HealthCOS 111 Alarmism and the Challenge of Talking About Mental HealthDr. Jen Brandt sits down with Dr. Andy Roark to discuss the challenges of talking productively about mental health and suicide. They talk about what is productive when discussing mental health and what is not, the truth about the narrative that veterinary medicine is “the worst” industry for mental health and suciide, and how we might correct this narrative. Dr. Brandt discusses internal vs. external loci of control, negativity bias, and toxic positivity. They end the discussion talking about how to challenge damaging communications and venting vs emotional dumping.

LINKS: Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Dr. Jen Brandt, AVMA’s Director of Wellbeing, Diversity, and Inclusion Initiatives, is a licensed independent social worker, certified crisis worker, certified anti-oppression informed practitioner, and senior trainer for the Institute for Healthcare Communication. In 2000, Dr. Brandt co-founded The Ohio State University College of Veterinary Medicine’s Honoring the Bond services, one of the first programs in the nation aimed at recognizing and supporting the human-animal bond by providing education and resources to animal owners and animal care professionals. Dr. Brandt helped launch the AVMA’s Workplace Wellbeing Certificate Program to support veterinary professionals in developing the knowledge and skills needed to create healthy work systems and AVMA’s Brave Space Certificate Program which explores the impact of stereotyping, unconscious bias, and workplace harassment. In 2020, Dr. Brandt was elected as a Distinguished Fellow of the National Academies of Practice in Social Work. She received her Ph.D. and Master of Social Work from The Ohio State University and holds a Bachelor of Arts in Social Work and Sociology with a Minor in Spanish from the University of Indianapolis.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Jen Brandt sits down with Dr. Andy Roark to discuss the challenges of talking productively about mental health and suicide. They talk about what is productive when discussing mental health and what is not, the truth about the narrative that veterinary medicine is “the worst” industry for mental health and suciide, and how we might correct this narrative. Dr. Brandt discusses internal vs. external loci of control, negativity bias, and toxic positivity. They end the discussion talking about how to challenge damaging communications and venting vs emotional dumping.

LINKS: Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Dr. Jen Brandt, AVMA’s Director of Wellbeing, Diversity, and Inclusion Initiatives, is a licensed independent social worker, certified crisis worker, certified anti-oppression informed practitioner, and senior trainer for the Institute for Healthcare Communication. In 2000, Dr. Brandt co-founded The Ohio State University College of Veterinary Medicine’s Honoring the Bond services, one of the first programs in the nation aimed at recognizing and supporting the human-animal bond by providing education and resources to animal owners and animal care professionals. Dr. Brandt helped launch the AVMA’s Workplace Wellbeing Certificate Program to support veterinary professionals in developing the knowledge and skills needed to create healthy work systems and AVMA’s Brave Space Certificate Program which explores the impact of stereotyping, unconscious bias, and workplace harassment. In 2020, Dr. Brandt was elected as a Distinguished Fellow of the National Academies of Practice in Social Work. She received her Ph.D. and Master of Social Work from The Ohio State University and holds a Bachelor of Arts in Social Work and Sociology with a Minor in Spanish from the University of Indianapolis.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1177452541Thu, 16 Dec 2021 07:00:00 -040045:32falsefullCOS 110 Holiday Cat Dangers! (HOF)COS 110 Holiday Cat Dangers! (HOF)Dr. Margie Sherk is on this Hall of Fame podcast to talk about those easily forgotten holiday dangers that we (and cat owners) need to keep in mind.

LINKS: It’s All Fun and Games – How to Play, Engage with and Reward Your Team: https://unchartedvet.com/product/its-all-fun-and-games/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Two weeks before graduating from OVC in 1982, Margie Scherk packed all of her worldly belongings into her rusty, yellow Honda Civic named Jaundice and drove west to take her last two weeks of school at WCVM. Moving to a place she could see the mountains and ocean every day, she opened Cats Only Veterinary Clinic in 1982, at that time the second feline specific clinic in Canada. The first time they became available to sit, she sat and passed ABVP Feline boards in 1995. Since 2008 she has been teaching, writing and editing exclusively. This takes her around the world where, like a locum, she gets to see how other people practice, only in this case, under some very different circumstances and in different cultures. She is the North American editor of the Journal of Feline Medicine and Surgery, serves on a whole bunch of committees on national, international and feline projects. As a break, she loves to cook.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Margie Sherk is on this Hall of Fame podcast to talk about those easily forgotten holiday dangers that we (and cat owners) need to keep in mind.

LINKS: It’s All Fun and Games – How to Play, Engage with and Reward Your Team: https://unchartedvet.com/product/its-all-fun-and-games/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Two weeks before graduating from OVC in 1982, Margie Scherk packed all of her worldly belongings into her rusty, yellow Honda Civic named Jaundice and drove west to take her last two weeks of school at WCVM. Moving to a place she could see the mountains and ocean every day, she opened Cats Only Veterinary Clinic in 1982, at that time the second feline specific clinic in Canada. The first time they became available to sit, she sat and passed ABVP Feline boards in 1995. Since 2008 she has been teaching, writing and editing exclusively. This takes her around the world where, like a locum, she gets to see how other people practice, only in this case, under some very different circumstances and in different cultures. She is the North American editor of the Journal of Feline Medicine and Surgery, serves on a whole bunch of committees on national, international and feline projects. As a break, she loves to cook.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1174659664Thu, 09 Dec 2021 06:53:00 -040020:45falsefullCOS 109 Cultivating a Positive WorkplaceCOS 109 Cultivating a Positive WorkplaceDescription: Josh Vaisman, cofounder of Flourish Veterinary Consulting, and Dr. Andy Roark discuss what it means to have a positive workplace, where most veterinary practices go wrong and what we can actually do to make our practices more enjoyable places to work.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Josh Vaisman believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Description: Josh Vaisman, cofounder of Flourish Veterinary Consulting, and Dr. Andy Roark discuss what it means to have a positive workplace, where most veterinary practices go wrong and what we can actually do to make our practices more enjoyable places to work.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Josh Vaisman believes all veterinary professionals deserve to feel fulfilled by their work, each and every day. Through his company, Flourish Veterinary Consulting, he combines more than 20 years of veterinary experience, a master’s in applied Positive Psychology & Coaching Psychology, and education in Positive Leadership and Positive Organizational Scholarship and a passion for guiding leaders to cultivate work environments in which people can thrive. Fun fact – Josh is also an avid beekeeper who teaches beginning beekeepers how to tend to their buzzing buddies.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1170458290Thu, 02 Dec 2021 07:19:00 -040057:06falsefullCOS 108 Rowdy Kitten Won’t Stop Attacking Mom! (HDYTT)COS 108 Rowdy Kitten Won’t Stop Attacking Mom! (HDYTT)Description: Dr. Andy Roark has a tough case! A rambunctious 3 month old tabby kitten won’t stop attacking his owner! He stalks her, pounces on her ankles from under the bed and rabbit kicks her hand when he gets the chance. It may sound funny, but his owner is fragile and can’t have this keep happening. Luckly, Ingrid Johnson, a feline behavior expert, is here to talk through the case and how she would tackle it.

LINKS: WORKSHOP: It’s All Fun and Games – How to Play, Engage with and Reward Your Team https://unchartedvet.com/product/its-all-fun-and-games/ Fundamentally Feline: https://www.fundamentallyfeline.com/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and You Tube!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Description: Dr. Andy Roark has a tough case! A rambunctious 3 month old tabby kitten won’t stop attacking his owner! He stalks her, pounces on her ankles from under the bed and rabbit kicks her hand when he gets the chance. It may sound funny, but his owner is fragile and can’t have this keep happening. Luckly, Ingrid Johnson, a feline behavior expert, is here to talk through the case and how she would tackle it.

LINKS: WORKSHOP: It’s All Fun and Games – How to Play, Engage with and Reward Your Team https://unchartedvet.com/product/its-all-fun-and-games/ Fundamentally Feline: https://www.fundamentallyfeline.com/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and You Tube!

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1165934410Thu, 25 Nov 2021 07:00:00 -040025:23falsefullCOS 107 Thanksgiving Pancreatitis Smorgasbord (HDYTT)(HOF)COS 107 Thanksgiving Pancreatitis Smorgasbord (HDYTT)(HOF)In this episode, Dr. Andy Roark talks to the VetGirl herself, Dr. Justine Lee about how SHE treats pancreatitis. We’ve got a tiny dog who ate half a heavenly ham. How do YOU treat that?

HELPFUL LINKS: Uncharted Podcast on iTunes: podcasts.apple.com/us/podcast/the-…st/id1449897688

ABOUT OUR GUEST: Dr. Justine Lee DVM, DACVECC, DABT lectures throughout the world on emergency, critical care, and toxicology, and was honored to receive the Speaker of the Year Award at the North American Veterinary Conference (2016, 2015, 2011) and Association des Médecines Vétérinaires du Québec (2012). Dr. Lee was the co-host veterinary analyst on Nat Geo Wild‘s Animal ER LIVE, and was the former contributor/blogger to Prevention magazine, PetMD: The Daily Vet, Pet Health Network and Voyce. She has been featured on NBC Weekend Today, Rachael Ray, WCCO, MPR, and various other TV and radio engagements. Dr. Lee is a part-time criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, MN. VETgirl was the brainchild of Dr. Justine Lee. Years ago, while frantically studying for her board examination(s), she decided to take some time out to relieve some stress (aka “panic) by running. While pounding the pavement, she thought, “Why can’t I listen to this stuff on my Walkman while I exercise?” (She is old, and this was pre-Ipod days). Since sleeping on top of her textbooks didn’t appear to osmotically work, she decided that this “listen and learn” modality would truly be the best way to “take it all” in while frantically multi-tasking. And that’s when she teamed up with techno-saavy Dr. Pachtinger to create VETgirl.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>In this episode, Dr. Andy Roark talks to the VetGirl herself, Dr. Justine Lee about how SHE treats pancreatitis. We’ve got a tiny dog who ate half a heavenly ham. How do YOU treat that?

HELPFUL LINKS: Uncharted Podcast on iTunes: podcasts.apple.com/us/podcast/the-…st/id1449897688

ABOUT OUR GUEST: Dr. Justine Lee DVM, DACVECC, DABT lectures throughout the world on emergency, critical care, and toxicology, and was honored to receive the Speaker of the Year Award at the North American Veterinary Conference (2016, 2015, 2011) and Association des Médecines Vétérinaires du Québec (2012). Dr. Lee was the co-host veterinary analyst on Nat Geo Wild‘s Animal ER LIVE, and was the former contributor/blogger to Prevention magazine, PetMD: The Daily Vet, Pet Health Network and Voyce. She has been featured on NBC Weekend Today, Rachael Ray, WCCO, MPR, and various other TV and radio engagements. Dr. Lee is a part-time criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, MN. VETgirl was the brainchild of Dr. Justine Lee. Years ago, while frantically studying for her board examination(s), she decided to take some time out to relieve some stress (aka “panic) by running. While pounding the pavement, she thought, “Why can’t I listen to this stuff on my Walkman while I exercise?” (She is old, and this was pre-Ipod days). Since sleeping on top of her textbooks didn’t appear to osmotically work, she decided that this “listen and learn” modality would truly be the best way to “take it all” in while frantically multi-tasking. And that’s when she teamed up with techno-saavy Dr. Pachtinger to create VETgirl.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1161891616Thu, 18 Nov 2021 07:00:00 -040017:33falsefullCOS 106 Thanksgiving Primer: Make this Diarrhea STOP! (HDYTT)COS 106 Thanksgiving Primer: Make this Diarrhea STOP! (HDYTT)This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with his dear friend, the dynamic and shining star that is veterinary nutritionist Dr. Jackie Parr. They discuss that young dog diarrhea that just. wont. resolve. How do YOU treat that???

LINKS: PRACTICE OWNER SUMMIT: www.unchartedvet.com/pos2021 It’s All Fun & Games Workshop: https://unchartedvet.com/upcoming-events/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete emersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with his dear friend, the dynamic and shining star that is veterinary nutritionist Dr. Jackie Parr. They discuss that young dog diarrhea that just. wont. resolve. How do YOU treat that???

LINKS: PRACTICE OWNER SUMMIT: www.unchartedvet.com/pos2021 It’s All Fun & Games Workshop: https://unchartedvet.com/upcoming-events/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete emersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1158029029Thu, 11 Nov 2021 06:54:00 -040025:04falsefullCOS 105 Marijuana Toxicity (HDYTT)COS 105 Marijuana Toxicity (HDYTT)Dr. Tina Wismer (Senior Director of the ASPCA Animal Poison Control Center) and Dr. Andy Roark discuss the rising rates of Maijuana toxicity in dogs, the cause, and the staples of effective treatment.

LINKS: PRACTICE OWNER SUMMIT: www.unchartedvet.com/pos2021 Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Tina Wismer (Senior Director of the ASPCA Animal Poison Control Center) and Dr. Andy Roark discuss the rising rates of Maijuana toxicity in dogs, the cause, and the staples of effective treatment.

LINKS: PRACTICE OWNER SUMMIT: www.unchartedvet.com/pos2021 Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1153472290Thu, 04 Nov 2021 07:00:00 -040023:33falsefullCOS 104 The Troops are Tired - Why are we running this marathon like it’s a sprint?COS 104 The Troops are Tired - Why are we running this marathon like it’s a sprint?Dr. Peter Weinstein and Dr. Andy Roark discuss the emotional and physical fatigue of veterinary medicine. The discuss mental and physical preparation for practice, why doctors and staff aren’t building the habits they need, and what can be done to change this. They talk about controlling appointment schedules, setting boundaries and learning to say “no.”

LINKS: Uncharted Practice Owner Summit LIVE: https://unchartedvet.com/uncharted-practice-owner-summit-2021/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Workshop: Communication Foundations w/ Stephanie Goss: https://unchartedvet.com/product/communication-foundations/ Workshop: Content Calendars That Will Cure Your Creative Burnout https://unchartedvet.com/product/content-calendar-planning

ABOUT OUR GUEST: Dr. Peter Weinstein attended Cornell Universityundergraduate and the University of Illinois to receive his DVM. After graduation, he worked as an associatefor three years before opening his practice. As he was running his practice, he identified the need for increasedbusiness acumen to make his practice successful. Thus, while managing andpracticing full time, he attended University of Redlands to receive his MBA. As a result of the MBA, he was able to relocate, expand andsell his practice to a corporate consolidator. Politically, he served as President of the SouthernCalifornia Veterinary Medical Association and the California Veterinary MedicalAssociation and President for VetPartners, the national consultants association. He just completed three years as the Chair of the Veterinary EconomicStrategy Committee of the AVMA’s Veterinary Economics Division In the veterinary industry, he acted as Medical Directoroverseeing the Claims Department for Veterinary Pet Insurance. Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting After 14 years, Dr. Weinstein retired from his role as theExecutive Director for the Southern California Veterinary Medical Associationto pursue other interests including teaching at Western University. He was the 2018 Speaker of the Year for the Western VeterinaryConference Practice Management Section. Andin 2021 for the VMX Practice Management section. He co-authored with Michael E Gerber, “The EMyth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It”. Dr. Weinstein has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Dr Weinstein lives in Orange County, California with his wife Sharon, two daughters (one a veterinary student at Oregon State), two dogs,and Bazinga, a Senegal parrot.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Peter Weinstein and Dr. Andy Roark discuss the emotional and physical fatigue of veterinary medicine. The discuss mental and physical preparation for practice, why doctors and staff aren’t building the habits they need, and what can be done to change this. They talk about controlling appointment schedules, setting boundaries and learning to say “no.”

LINKS: Uncharted Practice Owner Summit LIVE: https://unchartedvet.com/uncharted-practice-owner-summit-2021/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Workshop: Communication Foundations w/ Stephanie Goss: https://unchartedvet.com/product/communication-foundations/ Workshop: Content Calendars That Will Cure Your Creative Burnout https://unchartedvet.com/product/content-calendar-planning

ABOUT OUR GUEST: Dr. Peter Weinstein attended Cornell Universityundergraduate and the University of Illinois to receive his DVM. After graduation, he worked as an associatefor three years before opening his practice. As he was running his practice, he identified the need for increasedbusiness acumen to make his practice successful. Thus, while managing andpracticing full time, he attended University of Redlands to receive his MBA. As a result of the MBA, he was able to relocate, expand andsell his practice to a corporate consolidator. Politically, he served as President of the SouthernCalifornia Veterinary Medical Association and the California Veterinary MedicalAssociation and President for VetPartners, the national consultants association. He just completed three years as the Chair of the Veterinary EconomicStrategy Committee of the AVMA’s Veterinary Economics Division In the veterinary industry, he acted as Medical Directoroverseeing the Claims Department for Veterinary Pet Insurance. Dr. Weinstein has provided small business and corporate consulting via his company, PAW Consulting After 14 years, Dr. Weinstein retired from his role as theExecutive Director for the Southern California Veterinary Medical Associationto pursue other interests including teaching at Western University. He was the 2018 Speaker of the Year for the Western VeterinaryConference Practice Management Section. Andin 2021 for the VMX Practice Management section. He co-authored with Michael E Gerber, “The EMyth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It”. Dr. Weinstein has spoken and written extensively on practice management, team building, leadership, collegiality, marketing, and other topics focused on making the veterinary profession better for all those affiliated with it. Dr Weinstein lives in Orange County, California with his wife Sharon, two daughters (one a veterinary student at Oregon State), two dogs,and Bazinga, a Senegal parrot.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1147740205Thu, 28 Oct 2021 07:00:00 -040049:41falsefullCOS 103 Stress and Why You Shouldn’t Always Do Your BestCOS 103 Stress and Why You Shouldn’t Always Do Your BestDr. Joe Arpaia MD discusses his recent article in Today’s Veterinary Business on why we shouldn’t always do our best. Dr. Arpaia talks about the 5 components of stress, the difference in stress vs strain, and the importance of separating unease from difficulty.

LINKS: Stop Doing Your Best (Article): https://todaysveterinarybusiness.com/stop-your-best-effort/ Ibernetics.com - Cognitive Training to Better Manage Stress: https://www.ibernetics.com/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Pawp is a membership that gives you unlimited 24/7 access to vets for chats, video calls, and texts. It's a great way to avoid those unnecessary clinic vet visits. Check it out now on www.pawp.com and use my code andyroark for 25% off the first 3 months before it expires October 31.

ABOUT OUR GUEST: Dr. Joseph Arpaia is the husband of Oregon veterinarian Mary Arpaia, DVM. He has been interested in mind-body interactions since he was a child and began meditating over 40 years ago. He received his B.S in Chemistry from the California Institute of Technology and his medical degree from the University of California, Irvine. His medical specialty is psychiatry and he has maintained a solo private practice for over 20 years in Eugene, OR, focusing on treating stress-related conditions.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Joe Arpaia MD discusses his recent article in Today’s Veterinary Business on why we shouldn’t always do our best. Dr. Arpaia talks about the 5 components of stress, the difference in stress vs strain, and the importance of separating unease from difficulty.

LINKS: Stop Doing Your Best (Article): https://todaysveterinarybusiness.com/stop-your-best-effort/ Ibernetics.com - Cognitive Training to Better Manage Stress: https://www.ibernetics.com/ Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Pawp is a membership that gives you unlimited 24/7 access to vets for chats, video calls, and texts. It's a great way to avoid those unnecessary clinic vet visits. Check it out now on www.pawp.com and use my code andyroark for 25% off the first 3 months before it expires October 31.

ABOUT OUR GUEST: Dr. Joseph Arpaia is the husband of Oregon veterinarian Mary Arpaia, DVM. He has been interested in mind-body interactions since he was a child and began meditating over 40 years ago. He received his B.S in Chemistry from the California Institute of Technology and his medical degree from the University of California, Irvine. His medical specialty is psychiatry and he has maintained a solo private practice for over 20 years in Eugene, OR, focusing on treating stress-related conditions.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1145670772Thu, 21 Oct 2021 14:38:00 -040041:01falsefullCOS 102 The Case for a Spectrum of CareCOS 102 The Case for a Spectrum of CareDr. Carolyn Brown is the Vice President of Medicine for Community Medicine at the ASPCA which provides basic and preventive care to pets living in underserved communities and HQHVSN surgeries to at risk cats and dogs via mobile and stationary clinics in New York City, Los Angeles and Miami. In this episode, she sits down with Dr. Andy Roark to discuss the push for a Spectrum of Care approach to veterinary medicine, pushback against the idea, and how that differs from what is currently being offered.

LINKS: JAVMA Article: https://avmajournals.avma.org/doi/full/10.2460/javma.259.7.712?utm_id=3162520&utm_term=link&utm_campaign=jiti&dlv-mlid=3162520&utm_medium=jiti-211001&utm_content=spectrum-of-care&dlv-emuid=c2921e9c-4321-4b95-ba17-70b6e899c404&utm_source=email-optin ASPCAPro Spectrum of Care article resource: https://www.aspcapro.org/research/provide-spectrum-care-increase-veterinary-access-more-clients ASPCA.org ASPCAPro.org ASPCApro.org provides tools and resources for animal welfare professionals, veterinary personnel and volunteers. We take a progressive approach to helping the country's at-risk animals, promoting cutting edge research to advance the field. Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Dr. Carolyn Brown is a graduate of the College of Veterinary Medicine at Cornell University and has extensive experience in small animal medicine, shelter medicine and high quality, high volume spay/neuter HQHVSN) surgery including pediatric and TNR programs. Carolyn worked in general small animal private practice, at a for-profit low cost clinic and a large limited intake shelter and adoption center before joining the ASPCA in 2011. Carolyn is currently the Vice President of Medicine for Community Medicine at the ASPCA which provides basic and preventive care to pets living in underserved communities and HQHVSN surgeries to at risk cats and dogs via mobile and stationary clinics in New York City, Los Angeles and Miami. Dogs and cats in the care of shelters, rescue groups, foster programs and TNR practitioners also receive HQHVSN surgery through the department. In 2019, Community Medicine performed more than 68,000 surgeries. Carolyn determines and evaluates medical and surgical protocols for the department and maintains the program’s Standard Operating Procedure Manuals. She also leads a team that quantitatively and qualitatively evaluates the program’s medical standards of care and efficiency by carefully monitoring the metrics of the program on a monthly basis. JAVMA Article: https://avmajournals.avma.org/doi/full/10.2460/javma.259.7.712?utm_id=3162520&utm_term=link&utm_campaign=jiti&dlv-mlid=3162520&utm_medium=jiti-211001&utm_content=spectrum-of-care&dlv-emuid=c2921e9c-4321-4b95-ba17-70b6e899c404&utm_source=email-optin ASPCAPro Spectrum of Care article resource: https://www.aspcapro.org/research/provide-spectrum-care-increase-veterinary-access-more-clients ASPCA.org ASPCAPro.org ASPCApro.org provides tools and resources for animal welfare professionals, veterinary personnel and volunteers. We take a progressive approach to helping the country's at-risk animals, promoting cutting edge research to advance the field.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Carolyn Brown is the Vice President of Medicine for Community Medicine at the ASPCA which provides basic and preventive care to pets living in underserved communities and HQHVSN surgeries to at risk cats and dogs via mobile and stationary clinics in New York City, Los Angeles and Miami. In this episode, she sits down with Dr. Andy Roark to discuss the push for a Spectrum of Care approach to veterinary medicine, pushback against the idea, and how that differs from what is currently being offered.

LINKS: JAVMA Article: https://avmajournals.avma.org/doi/full/10.2460/javma.259.7.712?utm_id=3162520&utm_term=link&utm_campaign=jiti&dlv-mlid=3162520&utm_medium=jiti-211001&utm_content=spectrum-of-care&dlv-emuid=c2921e9c-4321-4b95-ba17-70b6e899c404&utm_source=email-optin ASPCAPro Spectrum of Care article resource: https://www.aspcapro.org/research/provide-spectrum-care-increase-veterinary-access-more-clients ASPCA.org ASPCAPro.org ASPCApro.org provides tools and resources for animal welfare professionals, veterinary personnel and volunteers. We take a progressive approach to helping the country's at-risk animals, promoting cutting edge research to advance the field. Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Dr. Carolyn Brown is a graduate of the College of Veterinary Medicine at Cornell University and has extensive experience in small animal medicine, shelter medicine and high quality, high volume spay/neuter HQHVSN) surgery including pediatric and TNR programs. Carolyn worked in general small animal private practice, at a for-profit low cost clinic and a large limited intake shelter and adoption center before joining the ASPCA in 2011. Carolyn is currently the Vice President of Medicine for Community Medicine at the ASPCA which provides basic and preventive care to pets living in underserved communities and HQHVSN surgeries to at risk cats and dogs via mobile and stationary clinics in New York City, Los Angeles and Miami. Dogs and cats in the care of shelters, rescue groups, foster programs and TNR practitioners also receive HQHVSN surgery through the department. In 2019, Community Medicine performed more than 68,000 surgeries. Carolyn determines and evaluates medical and surgical protocols for the department and maintains the program’s Standard Operating Procedure Manuals. She also leads a team that quantitatively and qualitatively evaluates the program’s medical standards of care and efficiency by carefully monitoring the metrics of the program on a monthly basis. JAVMA Article: https://avmajournals.avma.org/doi/full/10.2460/javma.259.7.712?utm_id=3162520&utm_term=link&utm_campaign=jiti&dlv-mlid=3162520&utm_medium=jiti-211001&utm_content=spectrum-of-care&dlv-emuid=c2921e9c-4321-4b95-ba17-70b6e899c404&utm_source=email-optin ASPCAPro Spectrum of Care article resource: https://www.aspcapro.org/research/provide-spectrum-care-increase-veterinary-access-more-clients ASPCA.org ASPCAPro.org ASPCApro.org provides tools and resources for animal welfare professionals, veterinary personnel and volunteers. We take a progressive approach to helping the country's at-risk animals, promoting cutting edge research to advance the field.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1141421683Thu, 14 Oct 2021 07:00:00 -040035:09falsefullCOS 101 New Wave of Houseplant Pet PoisoningsCOS 101 New Wave of Houseplant Pet PoisoningsDr. Tina Wismer (Senior Director of the ASPCA Animal Poison Control Center) and Dr. Andy Roark discuss the recent spike in house plant poisonings in dogs and cats, where this increase is coming from, and what steps doctors and technicians can take on the phone and in the clinic to address it.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Empowering Your Team to Get Positive and Stay that Way (Workshop) Oct 9:: https://unchartedvet.com/product/empowering-your-team-to-get-positive-and-stay-that-way/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Tina Wismer (Senior Director of the ASPCA Animal Poison Control Center) and Dr. Andy Roark discuss the recent spike in house plant poisonings in dogs and cats, where this increase is coming from, and what steps doctors and technicians can take on the phone and in the clinic to address it.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Empowering Your Team to Get Positive and Stay that Way (Workshop) Oct 9:: https://unchartedvet.com/product/empowering-your-team-to-get-positive-and-stay-that-way/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1137857011Thu, 07 Oct 2021 14:27:00 -040026:39falsefullCOS 100 The Stories We Tell Ourselves MatterCOS 100 The Stories We Tell Ourselves MatterOn the 100th episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with Jamie Holmes RVT, Administrative Manager at DrAndyRoark.com and Uncharted Veterinary Conference, about the start of the podcast, where it’s going, and why the stories we tell ourselves matter so much.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Empowering Your Team to Get Positive and Stay that Way (Workshop) Oct 9:: https://unchartedvet.com/product/empowering-your-team-to-get-positive-and-stay-that-way/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Jamie Holms is a licensed RVT with an extensive background in veterinary emergency and critical care. Jamie is an administrative rockstar, organizational aficionado, tea geek, and workaholic – not necessarily in that order.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>On the 100th episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with Jamie Holmes RVT, Administrative Manager at DrAndyRoark.com and Uncharted Veterinary Conference, about the start of the podcast, where it’s going, and why the stories we tell ourselves matter so much.

LINKS: Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688 Empowering Your Team to Get Positive and Stay that Way (Workshop) Oct 9:: https://unchartedvet.com/product/empowering-your-team-to-get-positive-and-stay-that-way/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Jamie Holms is a licensed RVT with an extensive background in veterinary emergency and critical care. Jamie is an administrative rockstar, organizational aficionado, tea geek, and workaholic – not necessarily in that order.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1133632423Thu, 30 Sep 2021 09:43:00 -040053:51falsefullCOS 99 Are Vet Nurse Practitioners Coming to Vet Medicine?COS 99 Are Vet Nurse Practitioners Coming to Vet Medicine?Description: Ken Yagi MS, RVT, VTS (ECC) (SAIM) sits down with Dr. Andy Roarkto discuss a topic that gets people very fired up… Veterinary Nurse Practitioners. As we face an ongoing labor shortage, could the nurse practitioner model be an answer? How would this work given our current credentialing system? What are the dangers and drawbacks of this system? What would have to happen for Vet Nurse Practitioners to come to the profession? Let’s get into it!

LINKS: Empowering Your Team to Get Positive and Stay that Way (Workshop): https://unchartedvet.com/product/empowering-your-team-to-get-positive-and-stay-that-way/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20 years in the field, Ken has discovered and refined his role as a veterinary technician by promoting compassionate and progressive care for patients and their families. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group and the Program Director for the RECOVER Initiative. He has been awarded the NAVTA Veterinary Technician of the Year award in 2016, the California Veterinary Medical Association Veterinary Technician of the Year award in 2016, and the California RVT Association of the Year award in 2017. Ken has co-edited the Manual of Veterinary Transfusion Medicine and Blood Banking and has published various text chapters and articles in various publications. He gives presentations internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to encourage further recognition of the vital role of the veterinary nurses and technicians through work with organizations such as the National Association of Veterinary Technicians in America co-chairing the Veterinary Nurse Initiative and serving as a board member of the Veterinary Emergency and Critical Care Society, the Academy of Veterinary Emergency and Critical Care Technicians and Nurses, and the Veterinary Innovation Council. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Description: Ken Yagi MS, RVT, VTS (ECC) (SAIM) sits down with Dr. Andy Roarkto discuss a topic that gets people very fired up… Veterinary Nurse Practitioners. As we face an ongoing labor shortage, could the nurse practitioner model be an answer? How would this work given our current credentialing system? What are the dangers and drawbacks of this system? What would have to happen for Vet Nurse Practitioners to come to the profession? Let’s get into it!

LINKS: Empowering Your Team to Get Positive and Stay that Way (Workshop): https://unchartedvet.com/product/empowering-your-team-to-get-positive-and-stay-that-way/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Kenichiro Yagi, MS, RVT, VTS (ECC), (SAIM) During his 20 years in the field, Ken has discovered and refined his role as a veterinary technician by promoting compassionate and progressive care for patients and their families. He obtained his VTS certification in emergency and critical care as well as small animal internal medicine and achieved his master's degree in Veterinary Science. He is currently the Chief Veterinary Nursing Officer for Veterinary Emergency Group and the Program Director for the RECOVER Initiative. He has been awarded the NAVTA Veterinary Technician of the Year award in 2016, the California Veterinary Medical Association Veterinary Technician of the Year award in 2016, and the California RVT Association of the Year award in 2017. Ken has co-edited the Manual of Veterinary Transfusion Medicine and Blood Banking and has published various text chapters and articles in various publications. He gives presentations internationally on topics in ECC, transfusion medicine, and the veterinary nursing profession. Ken works to encourage further recognition of the vital role of the veterinary nurses and technicians through work with organizations such as the National Association of Veterinary Technicians in America co-chairing the Veterinary Nurse Initiative and serving as a board member of the Veterinary Emergency and Critical Care Society, the Academy of Veterinary Emergency and Critical Care Technicians and Nurses, and the Veterinary Innovation Council. He is also an advocate for the Open Hospital Concept, encouraging veterinary practices to invite the pet owners to “the back” as a part of the team. Ken invites everyone to ask “Why?” to understand the “What” and “How” of our field, and to continually pursue new limits as veterinary professionals and individuals.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1128722371Thu, 23 Sep 2021 07:00:00 -040048:34falsefullCOS 98 Why You Should Learn to ForgiveCOS 98 Why You Should Learn to ForgiveDr. Cherie Buisson of A Happy Vet and Helping Hand Pet Hospice is on the podcast to discuss a popular article she wrote on why we should learn to forgive. In a time when so many of us seem to be living with a low-level of anger, forgiveness is more important than ever. But what about when the people we are angry at don’t care about or deserve our forgiveness? Let’s get into this episode.

LINKS: Why You Should Learn to Forgive (Original Article): https://drandyroark.com/?s=why+you+should+forgive TEAM POWER: Adding Value to Your Visits: https://unchartedvet.com/product/adding-value-to-your-vet-visits/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture/ Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training

ABOUT OUR GUEST: CHERIE BUISSON, DVM, CHPV Dr. Cherie Buisson is a 2000 graduate of Mississippi State University College of Veterinary Medicine. She is certified in Hospice and Palliative Care, Low-Stress Handling (TM), and QPR Suicide Prevention. She teaches her colleagues about hospice, euthanasia, compassion fatigue, burnout, and how to be happy in their chosen profession. She is the owner of Helping Hands Pet Hospice in Seminole, FL and the founder of A Happy Vet, a website promoting wellness in the veterinary community.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Cherie Buisson of A Happy Vet and Helping Hand Pet Hospice is on the podcast to discuss a popular article she wrote on why we should learn to forgive. In a time when so many of us seem to be living with a low-level of anger, forgiveness is more important than ever. But what about when the people we are angry at don’t care about or deserve our forgiveness? Let’s get into this episode.

LINKS: Why You Should Learn to Forgive (Original Article): https://drandyroark.com/?s=why+you+should+forgive TEAM POWER: Adding Value to Your Visits: https://unchartedvet.com/product/adding-value-to-your-vet-visits/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture/ Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training

ABOUT OUR GUEST: CHERIE BUISSON, DVM, CHPV Dr. Cherie Buisson is a 2000 graduate of Mississippi State University College of Veterinary Medicine. She is certified in Hospice and Palliative Care, Low-Stress Handling (TM), and QPR Suicide Prevention. She teaches her colleagues about hospice, euthanasia, compassion fatigue, burnout, and how to be happy in their chosen profession. She is the owner of Helping Hands Pet Hospice in Seminole, FL and the founder of A Happy Vet, a website promoting wellness in the veterinary community.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1122547984Thu, 16 Sep 2021 07:00:00 -040045:06falsefullCOS 97 Pandemic Behavior Problems: Inter-Dog AggressionCOS 97 Pandemic Behavior Problems: Inter-Dog AggressionDr. Terry Marie Curtis, board certified veterinary behaviorist, joins Dr. Andy Roark to talk about dog and cat behavior problems related to the COVID pandemic, and then get into how to treat inter-dog aggression. They discuss dominance hierarchy, pharmacological therapy, and nutritional supplements.

LINKS: Dr. Terry Curtis Veterinary Behavior: ​​https://www.terrycurtisveterinarybehavior.com/ TEAM POWER: Adding Value to Your Visits: https://unchartedvet.com/product/adding-value-to-your-vet-visits/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

About Our Guest: Terry Marie Curtis, DVM, MS Diplomate ACVB Veterinary Behaviorist Dr. Curtis graduated with honors from the University of Florida College of Veterinary Medicine in 1997. She worked as a feline-only practitioner in Florida until the summer of 2000 when she began her residency in Veterinary Behavior at the University of Georgia, Athens. Concurrently, she received a Master of Science in Psychology investigating grooming behavior in the domestic cat. Completing her residency in June 2003, she joined the team at the University of Florida College of Veterinary Medicine – where she is currently courtesy clinical assistant professor and teaches 2 behavior courses. Dr. Curtis, a Diplomate of the American College of Veterinary Behaviorists, does house calls in Florida and South Georgia and is a regular contributor to the annual NAVC-VMX conference, the coordinator of a day-long Behavior Symposium there. Author of a number of articles, including book chapters in Veterinary Clinics of North America, the 7th Edition of Blackwell’s Five-Minute Veterinary Consult and Decoding Your Cat, she is a member of the Editorial Review Board for Today’s Veterinary Practice magazine, former editorial member of the Journal of Feline Medicine & Surgery, and currently serves on the Advisory Board for BluCare and for Vet Candy. She was also a panel contributor to the 2014 AAFP & ISFM Guidelines for Diagnosing and Solving House Soiling Behavior in Cats. Dr. Curtis has worked with the Hemingway House cats in Key West – discussing the subject on ABC’s Nightline (July, 2007), and was on the NBC Today show (July, 2008) talking about fears and phobias in dogs. Dr. Curtis was honored with the Keuka College Alumni Association Professional Achievement Award in 2018.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>Dr. Terry Marie Curtis, board certified veterinary behaviorist, joins Dr. Andy Roark to talk about dog and cat behavior problems related to the COVID pandemic, and then get into how to treat inter-dog aggression. They discuss dominance hierarchy, pharmacological therapy, and nutritional supplements.

LINKS: Dr. Terry Curtis Veterinary Behavior: ​​https://www.terrycurtisveterinarybehavior.com/ TEAM POWER: Adding Value to Your Visits: https://unchartedvet.com/product/adding-value-to-your-vet-visits/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

About Our Guest: Terry Marie Curtis, DVM, MS Diplomate ACVB Veterinary Behaviorist Dr. Curtis graduated with honors from the University of Florida College of Veterinary Medicine in 1997. She worked as a feline-only practitioner in Florida until the summer of 2000 when she began her residency in Veterinary Behavior at the University of Georgia, Athens. Concurrently, she received a Master of Science in Psychology investigating grooming behavior in the domestic cat. Completing her residency in June 2003, she joined the team at the University of Florida College of Veterinary Medicine – where she is currently courtesy clinical assistant professor and teaches 2 behavior courses. Dr. Curtis, a Diplomate of the American College of Veterinary Behaviorists, does house calls in Florida and South Georgia and is a regular contributor to the annual NAVC-VMX conference, the coordinator of a day-long Behavior Symposium there. Author of a number of articles, including book chapters in Veterinary Clinics of North America, the 7th Edition of Blackwell’s Five-Minute Veterinary Consult and Decoding Your Cat, she is a member of the Editorial Review Board for Today’s Veterinary Practice magazine, former editorial member of the Journal of Feline Medicine & Surgery, and currently serves on the Advisory Board for BluCare and for Vet Candy. She was also a panel contributor to the 2014 AAFP & ISFM Guidelines for Diagnosing and Solving House Soiling Behavior in Cats. Dr. Curtis has worked with the Hemingway House cats in Key West – discussing the subject on ABC’s Nightline (July, 2007), and was on the NBC Today show (July, 2008) talking about fears and phobias in dogs. Dr. Curtis was honored with the Keuka College Alumni Association Professional Achievement Award in 2018.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1118306542Thu, 09 Sep 2021 07:00:00 -040039:45falsefullCOS 96 The Rise of VEG - Is This the Future of Emergency Practice?COS 96 The Rise of VEG - Is This the Future of Emergency Practice?Dr. David Bessler, the CEO and co-founder of Veterinary Emergency Group (VEG), sits down to talk with Dr. Andy Roark about a social media post that shook the vet world a few weeks ago. Dr. Bessler discusses wages for veterinary nurses, what is “broken” about emergency care today, and how VEG is trying to become the recognized leader in veterinary emergency medicine.

LINKS: TEAM POWER: Adding Value to Your Visits: https://unchartedvet.com/product/adding-value-to-your-vet-visits/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Dr. David Bessler is a long-time veterinarian with experience in many specialty animal hospitals. He also spent time as a wildlife and nature educator for children, cared for reptiles at the Bronx Zoo, and taught “Introduction to Veterinary Medicine” courses to elementary school children at the American Museum of Natural History. Dr. Bessler had a vision to revolutionize emergency veterinary medicine, where it focused on client and patient experience. In 2014, he purchased the first VEG hospital, which allowed him to bring his vision to life. Dr. Bessler is passionate about helping people and especially loves helping children discover the same sense of wonder he feels every day. As Dr. Dave on Sesame Street, he uses his love of animals to teach children about caring for their pets.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. David Bessler, the CEO and co-founder of Veterinary Emergency Group (VEG), sits down to talk with Dr. Andy Roark about a social media post that shook the vet world a few weeks ago. Dr. Bessler discusses wages for veterinary nurses, what is “broken” about emergency care today, and how VEG is trying to become the recognized leader in veterinary emergency medicine.

LINKS: TEAM POWER: Adding Value to Your Visits: https://unchartedvet.com/product/adding-value-to-your-vet-visits/ Uncharted Culture Conference Oct 21-23: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Dr. David Bessler is a long-time veterinarian with experience in many specialty animal hospitals. He also spent time as a wildlife and nature educator for children, cared for reptiles at the Bronx Zoo, and taught “Introduction to Veterinary Medicine” courses to elementary school children at the American Museum of Natural History. Dr. Bessler had a vision to revolutionize emergency veterinary medicine, where it focused on client and patient experience. In 2014, he purchased the first VEG hospital, which allowed him to bring his vision to life. Dr. Bessler is passionate about helping people and especially loves helping children discover the same sense of wonder he feels every day. As Dr. Dave on Sesame Street, he uses his love of animals to teach children about caring for their pets.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1115779000Thu, 02 Sep 2021 07:00:00 -040051:18falsefullCOS 95 The Happy Lymphoma Dog (Hall of Fame)COS 95 The Happy Lymphoma Dog (Hall of Fame)Originally published June 2020 - Dr. Sue Ettinger This week on the Cone....... Dr. Andy Roark and Dr. Sue Ettinger talk about treatment options for the relatively young, super happy dog... who also happens to have lymphoma. Let's get into it!

LINKS: Dr. Sue Ettinger Youtube channel: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A Dr. Sue's Collection of Youtube videos on canine and feline lymphoma: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A/search?query=lymphoma She Works Hard for the Money - Pay Scales with Stephanie Goss: https://unchartedvet.com/product/she-works-hard-for-the-money/?fbclid=IwAR0dQml6Qr2zJHHrfcN5AJLbH_aPHt0nxU_BhohK3kuzz6b_XnW63rd6fBY Uncharted Virtual Culture Conference: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Dr. Sue Ettinger is a practicing veterinary cancer specialist, international speaker, book author, and vlogger (video blogger). She is one of approximately 450 board-certified specialists in medical oncology in North America and currently practices at Veterinary Referral and Emergency Center in Norwalk, Connecticut. She is co-founder and Chief Medical Officer of Fidu, a teleconsulting company to bring together general practice veterinarians and boarded veterinary specialists. She received her veterinary training at Cornell University College of Veterinary Medicine. She completed her residency in medical oncology at the Animal Medical Center in NYC in 2003. She was voted the 2019 Western Veterinary Conference (WVC) Small Animal Continuing Educator of the Year and has recently received awards for Exceptional Doctor Performance and the Public Relations Achievement. Also known as Dr Sue Cancer Vet®, Dr. Sue is the co-author of the Second Edition of The Dog Cancer Survival Guide, which is a best-selling book in small animal health for the last several years. She is a frequent contributor to many veterinary publications, including Today’s Veterinary Practice, Today’s Veterinary Business, Clinician’s Brief, Veterinary Team Brief, & DVM360. She also has co-hosted the podcast The Pet Cancer Vet and is a frequent guest on many veterinary podcasts. There are many myths and misconceptions about cancer in dogs and cats. Most cancers are treatable, and there are a variety of treatment options. Dr Sue’s focus is to provide comprehensive and compassionate care. She strives to minimize side effects – from the cancer itself and treatment – to help her patients lead active, normal lives even while undergoing treatment. Her motto is live longer, live well. Dr. Sue is most passionate about raising cancer awareness, and she has developed “See Something, Do Something, Why Wait? Aspirate.®” to promote early cancer detection and diagnosis. This cancer awareness initiative for skin and superficial tumors in dogs and cats provides a set of guidelines for pet owners and veterinarians to help identify the best management for skin and subcutaneous (under the skin) masses in dogs and cats. Masses must be sampled and evaluated under a microscope to determine what they are. The sooner we determine whether a mass is cancerous and should be removed, the better for our pets. Most skin and subcutaneous tumors can be cured with surgery alone if diagnosed early when masses are small. Early detection saves lives. A native of Long Island, New York, Dr Sue knew she wanted to be a veterinarian since she was in kindergarten. She currently lives in Westchester, New York, with her husband, a veterinary internist, their two sons, and their goofy black Labrador, Matilda, and yellow Labrador, Penelope.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Originally published June 2020 - Dr. Sue Ettinger This week on the Cone....... Dr. Andy Roark and Dr. Sue Ettinger talk about treatment options for the relatively young, super happy dog... who also happens to have lymphoma. Let's get into it!

LINKS: Dr. Sue Ettinger Youtube channel: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A Dr. Sue's Collection of Youtube videos on canine and feline lymphoma: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A/search?query=lymphoma She Works Hard for the Money - Pay Scales with Stephanie Goss: https://unchartedvet.com/product/she-works-hard-for-the-money/?fbclid=IwAR0dQml6Qr2zJHHrfcN5AJLbH_aPHt0nxU_BhohK3kuzz6b_XnW63rd6fBY Uncharted Virtual Culture Conference: https://unchartedvet.com/uvc-culture

ABOUT OUR GUEST: Dr. Sue Ettinger is a practicing veterinary cancer specialist, international speaker, book author, and vlogger (video blogger). She is one of approximately 450 board-certified specialists in medical oncology in North America and currently practices at Veterinary Referral and Emergency Center in Norwalk, Connecticut. She is co-founder and Chief Medical Officer of Fidu, a teleconsulting company to bring together general practice veterinarians and boarded veterinary specialists. She received her veterinary training at Cornell University College of Veterinary Medicine. She completed her residency in medical oncology at the Animal Medical Center in NYC in 2003. She was voted the 2019 Western Veterinary Conference (WVC) Small Animal Continuing Educator of the Year and has recently received awards for Exceptional Doctor Performance and the Public Relations Achievement. Also known as Dr Sue Cancer Vet®, Dr. Sue is the co-author of the Second Edition of The Dog Cancer Survival Guide, which is a best-selling book in small animal health for the last several years. She is a frequent contributor to many veterinary publications, including Today’s Veterinary Practice, Today’s Veterinary Business, Clinician’s Brief, Veterinary Team Brief, & DVM360. She also has co-hosted the podcast The Pet Cancer Vet and is a frequent guest on many veterinary podcasts. There are many myths and misconceptions about cancer in dogs and cats. Most cancers are treatable, and there are a variety of treatment options. Dr Sue’s focus is to provide comprehensive and compassionate care. She strives to minimize side effects – from the cancer itself and treatment – to help her patients lead active, normal lives even while undergoing treatment. Her motto is live longer, live well. Dr. Sue is most passionate about raising cancer awareness, and she has developed “See Something, Do Something, Why Wait? Aspirate.®” to promote early cancer detection and diagnosis. This cancer awareness initiative for skin and superficial tumors in dogs and cats provides a set of guidelines for pet owners and veterinarians to help identify the best management for skin and subcutaneous (under the skin) masses in dogs and cats. Masses must be sampled and evaluated under a microscope to determine what they are. The sooner we determine whether a mass is cancerous and should be removed, the better for our pets. Most skin and subcutaneous tumors can be cured with surgery alone if diagnosed early when masses are small. Early detection saves lives. A native of Long Island, New York, Dr Sue knew she wanted to be a veterinarian since she was in kindergarten. She currently lives in Westchester, New York, with her husband, a veterinary internist, their two sons, and their goofy black Labrador, Matilda, and yellow Labrador, Penelope.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1111920598Thu, 26 Aug 2021 01:00:00 -040029:58falsefullCOS 94 Life Lessons from Blunt DissectionCOS 94 Life Lessons from Blunt DissectionDESCRIPTION: Dr. Dave Nicol has hosted more than 50 episodes of his popular deep-dive interview podcast Blunt Dissection, and Dr. Andy Roark wants to know what he’s learned. In this episode, Drs. Roark and Nicol discuss what it means to be successful in veterinary medicine, where the profession is going, and what their veterinary hopes and fears are for the future.

LINKS: Blunt Dissection Podcast: https://www.drdavenicol.com/blunt-dissection-podcast VetX International: https://vetxinternational.com/ She Works Hard for the Money - Pay Scales with Stephanie Goss: https://unchartedvet.com/product/she-works-hard-for-the-money/?fbclid=IwAR0dQml6Qr2zJHHrfcN5AJLbH_aPHt0nxU_BhohK3kuzz6b_XnW63rd6fBY

ABOUT OUR GUEST: Dr Dave Nicol has worked in senior leadership roles or owned some of the UK and Australia’s largest veterinary groups. He has published three books, hosts the Blunt Dissection Podcast and is a motivational speaker, winning the VMX Speaker of the Year 2019. He is the founder of VetX International, a global training and mentoring community helping vets and practice leaders work together and enjoy their lives in practice

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>DESCRIPTION: Dr. Dave Nicol has hosted more than 50 episodes of his popular deep-dive interview podcast Blunt Dissection, and Dr. Andy Roark wants to know what he’s learned. In this episode, Drs. Roark and Nicol discuss what it means to be successful in veterinary medicine, where the profession is going, and what their veterinary hopes and fears are for the future.

LINKS: Blunt Dissection Podcast: https://www.drdavenicol.com/blunt-dissection-podcast VetX International: https://vetxinternational.com/ She Works Hard for the Money - Pay Scales with Stephanie Goss: https://unchartedvet.com/product/she-works-hard-for-the-money/?fbclid=IwAR0dQml6Qr2zJHHrfcN5AJLbH_aPHt0nxU_BhohK3kuzz6b_XnW63rd6fBY

ABOUT OUR GUEST: Dr Dave Nicol has worked in senior leadership roles or owned some of the UK and Australia’s largest veterinary groups. He has published three books, hosts the Blunt Dissection Podcast and is a motivational speaker, winning the VMX Speaker of the Year 2019. He is the founder of VetX International, a global training and mentoring community helping vets and practice leaders work together and enjoy their lives in practice

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1108501474Thu, 19 Aug 2021 01:00:00 -040001:11:22falsefullCOS 93 Are We Bad People??COS 93 Are We Bad People??Dr. Sarah Boston and I talk about the things that are frustrating and making us laugh in veterinary medicine today. From paying staff to public pleas on Facebook to patient rights and responsibilities, we cover a ton of ground and ultimately end up still wondering…. “Are we bad people?”

LINKS: Live Workshop: The Secret Sauce to Optimizing Workflow w/ Senani Ratnayake: https://unchartedvet.com/product/the-secret-sauce-to-optimizing-workflow/ Live Workshop: 12 Steps to Critical Conversations w/ Dr. Andy Roark: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr Sarah Boston is a veterinary surgical oncologist who is an ACVS board certified small animal surgeon and an ACVS Founding Fellow of both Surgical Oncology and Oral & Maxillofacial Surgery. She practices with VCA Canada in the Toronto area. Up until recently, she has spent most of her career in academia as a tenured faculty member at both the University of Guelph and the University of Florida. She has published over 80 scientific papers and textbook chapters, some of them good. Dr Boston is also a best-selling author of the book, Lucky Dog: How Being a Veterinarian Saved my Life and one of the creators of The Cageliner, a satirical online newspaper for veterinary professionals. She has recently started doing stand up comedy because she believes that we all need to laugh more. This Fall, she will be starting as a full-time student in Comedy Writing and Performance at Humber College and will still be working part-time as a surgical oncologist. (That should work, right?)

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Sarah Boston and I talk about the things that are frustrating and making us laugh in veterinary medicine today. From paying staff to public pleas on Facebook to patient rights and responsibilities, we cover a ton of ground and ultimately end up still wondering…. “Are we bad people?”

LINKS: Live Workshop: The Secret Sauce to Optimizing Workflow w/ Senani Ratnayake: https://unchartedvet.com/product/the-secret-sauce-to-optimizing-workflow/ Live Workshop: 12 Steps to Critical Conversations w/ Dr. Andy Roark: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr Sarah Boston is a veterinary surgical oncologist who is an ACVS board certified small animal surgeon and an ACVS Founding Fellow of both Surgical Oncology and Oral & Maxillofacial Surgery. She practices with VCA Canada in the Toronto area. Up until recently, she has spent most of her career in academia as a tenured faculty member at both the University of Guelph and the University of Florida. She has published over 80 scientific papers and textbook chapters, some of them good. Dr Boston is also a best-selling author of the book, Lucky Dog: How Being a Veterinarian Saved my Life and one of the creators of The Cageliner, a satirical online newspaper for veterinary professionals. She has recently started doing stand up comedy because she believes that we all need to laugh more. This Fall, she will be starting as a full-time student in Comedy Writing and Performance at Humber College and will still be working part-time as a surgical oncologist. (That should work, right?)

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1103816227Thu, 12 Aug 2021 01:00:00 -040053:43falsefullCOS 92 What Corporates Get WrongCOS 92 What Corporates Get WrongDr. Andy Roark sits down with Dr. Bob Lester, columnist for Today’s Veterinary Business, to discuss the corporations that are buying veterinary practices, the autonomy of the modern veterinarian, the difference in compliance culture and commitment culture, and what motivates people to go to work.

LINKS: Subject article: What Corporate Gets Wrong https://todaysveterinarybusiness.com/commitment-culture-compliance/ Live Workshop: The Secret Sauce to Optimizing Workflow w/ Senani Ratnayake: https://unchartedvet.com/product/the-secret-sauce-to-optimizing-workflow/ Live Workshop: 12 Steps to Critical Conversations w/ Dr. Andy Roark: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Bob Lester remains as passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinary profession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College of Veterinary Medicine and completed the American Association of Veterinary Medical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations. After a rewarding career at Banfield/Mars Inc., he left as Vice President of Professional Relations to help found the Lincoln Memorial University College of Veterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication, leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors for WellHaven Pet Health, a family of companion animal practices that believes in caring for the caregivers so that they can care for others. WellHaven Pet Hospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical Examining Board. He was the state delegate to the American Association of Veterinary State Boards. He served as a site team member for the AVMA Council on Education, and on the Job Analysis Task Force for the International Council for Veterinary Assessment. Dr. Lester authors the column “Creative Disruption” for Today’s Veterinary Business. In addition to his board position at Well Haven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as Vice President of the board of the North American Veterinary Community, and on the advisory boards of easy vetclinic, Pet Desk, AirVet, and the LMU College of Veterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’s Jessie and Woody.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Andy Roark sits down with Dr. Bob Lester, columnist for Today’s Veterinary Business, to discuss the corporations that are buying veterinary practices, the autonomy of the modern veterinarian, the difference in compliance culture and commitment culture, and what motivates people to go to work.

LINKS: Subject article: What Corporate Gets Wrong https://todaysveterinarybusiness.com/commitment-culture-compliance/ Live Workshop: The Secret Sauce to Optimizing Workflow w/ Senani Ratnayake: https://unchartedvet.com/product/the-secret-sauce-to-optimizing-workflow/ Live Workshop: 12 Steps to Critical Conversations w/ Dr. Andy Roark: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Bob Lester remains as passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinary profession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College of Veterinary Medicine and completed the American Association of Veterinary Medical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations. After a rewarding career at Banfield/Mars Inc., he left as Vice President of Professional Relations to help found the Lincoln Memorial University College of Veterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication, leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors for WellHaven Pet Health, a family of companion animal practices that believes in caring for the caregivers so that they can care for others. WellHaven Pet Hospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical Examining Board. He was the state delegate to the American Association of Veterinary State Boards. He served as a site team member for the AVMA Council on Education, and on the Job Analysis Task Force for the International Council for Veterinary Assessment. Dr. Lester authors the column “Creative Disruption” for Today’s Veterinary Business. In addition to his board position at Well Haven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as Vice President of the board of the North American Veterinary Community, and on the advisory boards of easy vetclinic, Pet Desk, AirVet, and the LMU College of Veterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’s Jessie and Woody.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1099708801Thu, 05 Aug 2021 01:00:00 -040032:59falsefullCOS 91: 30-Year-Old Dogs? The Science of Pet AgingCOS 91: 30-Year-Old Dogs? The Science of Pet AgingDr. Brennen McKenzie is back on the podcast to talk about the science of aging, the difference in lifespan and healthspan, why some breeds generally live longer than others, the possibility of pets living decades longer, and what we can do right now to increase the longevity of our patients.

LINKS: Live Workshop: 12 Steps to Critical Conversations w/ Dr. Andy Roark: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor’s degree with majors in English Literature and Biology at the University ofCalifornia at Santa Cruz, he obtained a Master’s in Physiology and AnimalBehavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of VeterinaryMedicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as overdiagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVetBlog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, and writing, Dr. McKenzie has continued to pursue post-graduate training, and in2015 he completed his MSc in Epidemiology at the London School of Hygiene and TropicalMedicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book forpet owners and veterinary professionals—Placebos for Pets? The Truth aboutAlternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading,hiking, playing his mandolin and guitar, travelling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Dr. Brennen McKenzie is back on the podcast to talk about the science of aging, the difference in lifespan and healthspan, why some breeds generally live longer than others, the possibility of pets living decades longer, and what we can do right now to increase the longevity of our patients.

LINKS: Live Workshop: 12 Steps to Critical Conversations w/ Dr. Andy Roark: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor’s degree with majors in English Literature and Biology at the University ofCalifornia at Santa Cruz, he obtained a Master’s in Physiology and AnimalBehavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of VeterinaryMedicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as overdiagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVetBlog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, and writing, Dr. McKenzie has continued to pursue post-graduate training, and in2015 he completed his MSc in Epidemiology at the London School of Hygiene and TropicalMedicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book forpet owners and veterinary professionals—Placebos for Pets? The Truth aboutAlternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading,hiking, playing his mandolin and guitar, travelling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1095405940Thu, 29 Jul 2021 01:00:00 -040032:14falsefullCOS 90 The New Bad Blood Between GPs and ERsCOS 90 The New Bad Blood Between GPs and ERsDr. Andy Roark sits down with David Liss, MBA, CVPM, RVT, VTS to talk about high tensions between general practitioners and emergency clinics. As caseloads soar, is it the job of emergency clinics to handle the overflow? Do local general practitioners have a responsibility to provide emergency coverage if emergency clinics close due to staffing shortages or burnout? What can our profession do to pull together instead of fragment under the pressure? Let’s get into this episode!

ABOUT OUR GUEST: David Liss is a distinguished veterinary business leader holding an MBA, the Certified Veterinary Practice Manager (CVPM) and Professional in Human Resources certifications. David has served as the ER Department Manager and Hospital Manager of two different 24-hour veterinary practices and was a regional operations director for Amerivet Veterinary Partners. In a past life, David was a veterinary technician specialist working on the floor as an ER-ICU Technician for more than 10 years. Winner of the Speaker of the Year award at WVC and the RVT of the Year Award from the Southern California Vet Medical Association, David enjoys presenting to veterinary teams and has done so internationally since 2009. David currently is the Chief Operating Officer of Los Angeles Animal Specialty Emergency and Rehabilitation (LAASER) and resides in Los Angeles, CA.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Andy Roark sits down with David Liss, MBA, CVPM, RVT, VTS to talk about high tensions between general practitioners and emergency clinics. As caseloads soar, is it the job of emergency clinics to handle the overflow? Do local general practitioners have a responsibility to provide emergency coverage if emergency clinics close due to staffing shortages or burnout? What can our profession do to pull together instead of fragment under the pressure? Let’s get into this episode!

ABOUT OUR GUEST: David Liss is a distinguished veterinary business leader holding an MBA, the Certified Veterinary Practice Manager (CVPM) and Professional in Human Resources certifications. David has served as the ER Department Manager and Hospital Manager of two different 24-hour veterinary practices and was a regional operations director for Amerivet Veterinary Partners. In a past life, David was a veterinary technician specialist working on the floor as an ER-ICU Technician for more than 10 years. Winner of the Speaker of the Year award at WVC and the RVT of the Year Award from the Southern California Vet Medical Association, David enjoys presenting to veterinary teams and has done so internationally since 2009. David currently is the Chief Operating Officer of Los Angeles Animal Specialty Emergency and Rehabilitation (LAASER) and resides in Los Angeles, CA.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1092202114Thu, 22 Jul 2021 12:24:00 -040054:03falsefullCOS 89: Feeding Prescription Food in a Multi-Cat Household (HDYTT)COS 89: Feeding Prescription Food in a Multi-Cat Household (HDYTT)What do you do when you have a young cat that eats the senior cat’s prescription diet and leaves nothing for the cat who needs it? What about when there’s a whole herd of cats and only one needs therapeutic food? Dr. Andy Roark and feline behavior consultant Ingrid Johnson talk about the power of foraging when it comes to reducing stress and also limiting and controlling food intake in cat households. They get into microchip-reading cat feeders and the wisdom of always feeding cats separately.

Links: Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and YouTube! ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>What do you do when you have a young cat that eats the senior cat’s prescription diet and leaves nothing for the cat who needs it? What about when there’s a whole herd of cats and only one needs therapeutic food? Dr. Andy Roark and feline behavior consultant Ingrid Johnson talk about the power of foraging when it comes to reducing stress and also limiting and controlling food intake in cat households. They get into microchip-reading cat feeders and the wisdom of always feeding cats separately.

Links: Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and YouTube! ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1069242751Thu, 15 Jul 2021 01:00:00 -040024:26falsefullCOS 88 Hall of Fame: 5 Simple Phrases for a Happier WorkplaceCOS 88 Hall of Fame: 5 Simple Phrases for a Happier WorkplaceOne of our most popular episodes from last year! Dr. Andy Roark sits down with Dr. Cherie Buisson to talk about one of her articles on DrAndyRoark.com: 5 Little Phrases For A Happier Workplace. You can read it here: https://drandyroark.com/five-little-words-for-a-happier-workplace/ Originally published: May 21, 2021 -

Links: Secret Sauce to Optimizing Workflow: https://unchartedvet.com/upcoming-events/ 12 Steps to Critical Conversations: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Cherie Buisson is one of the first Certified Hospice and Palliative Care Veterinarians in the world. She is an international speaker and author. She spends her time in feline-only practice, hospice practice and teaching other veterinary professionals about hospice, euthanasia and compassion fatigue. Dr. Buisson is the owner of Helping Hands Pet Hospice in Seminole, FL as well as the founder of A Happy Vet. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>One of our most popular episodes from last year! Dr. Andy Roark sits down with Dr. Cherie Buisson to talk about one of her articles on DrAndyRoark.com: 5 Little Phrases For A Happier Workplace. You can read it here: https://drandyroark.com/five-little-words-for-a-happier-workplace/ Originally published: May 21, 2021 -

Links: Secret Sauce to Optimizing Workflow: https://unchartedvet.com/upcoming-events/ 12 Steps to Critical Conversations: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Cherie Buisson is one of the first Certified Hospice and Palliative Care Veterinarians in the world. She is an international speaker and author. She spends her time in feline-only practice, hospice practice and teaching other veterinary professionals about hospice, euthanasia and compassion fatigue. Dr. Buisson is the owner of Helping Hands Pet Hospice in Seminole, FL as well as the founder of A Happy Vet. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1073943904Thu, 08 Jul 2021 01:00:00 -040040:48falsefullCOS 87 Firework Phobia Over the PhoneCOS 87 Firework Phobia Over the PhoneDr. Andy Roark talks to veterinary behaviorist Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start. Originally published: July 2, 2020 -

Links: Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006. She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free. She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds. Lisa Radosta DVM, DACVB Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs. Co-founder of Dog Nerds, the best place for online help for troubled pets. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Andy Roark talks to veterinary behaviorist Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start. Originally published: July 2, 2020 -

Links: Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006. She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free. She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds. Lisa Radosta DVM, DACVB Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs. Co-founder of Dog Nerds, the best place for online help for troubled pets. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1069240390Thu, 01 Jul 2021 01:00:00 -040023:00falsefullCOS 86: Surprise Summer Toxins You’re Not Ready ForCOS 86: Surprise Summer Toxins You’re Not Ready ForCompost heaps?! Mushrooms?! New info on grape toxicity?? That’s what we are getting into with Dr. Tina Wismer, the Senior Director of the ASPCA Animal Poison Control Center, on today’s episode..

Links: Charming the Angry Client Online Course for Teams: www.drandyroark.com Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events/

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Compost heaps?! Mushrooms?! New info on grape toxicity?? That’s what we are getting into with Dr. Tina Wismer, the Senior Director of the ASPCA Animal Poison Control Center, on today’s episode..

Links: Charming the Angry Client Online Course for Teams: www.drandyroark.com Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events/

ABOUT OUR GUEST: Tina Wismer, DVM, MS, DABVT, DABT, is the Senior Director of the ASPCA Animal Poison Control Center. She earned her undergraduate degree from Ohio’s University of Findlay and received her DVM from Purdue University. Dr. Wismer worked in both small animal and emergency practice before joining the ASPCA Animal Poison Control Center in 1998. Dr. Wismer is a Diplomate of the American Board of Toxicology and the American Board of Veterinary Toxicology. She is an adjunct instructor at the University of Illinois, a visiting professor at St. Matthews University (Grand Cayman), a consultant for VIN (Veterinary Information Network) and a Master Gardener. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1065323299Thu, 24 Jun 2021 01:00:00 -040024:08falsefullCOS 85: A Better Way to Get Eye Meds into Cats (HDYTT)COS 85: A Better Way to Get Eye Meds into Cats (HDYTT)We have a 9 mo kitten with chronic eye problems who is starting to resist getting eye meds. HOW DO YOU TREAT THAT? In this episode, Dr. Andy Roark and certified feline behavior consultant Ingrid Johnson talk about the value of a “Medication Station” for cats and how this tool can be used to make all medication recommendations easier for cat owners to follow. We get into positive training techniques that work, and the single biggest mistake that cat owners make when it comes to positively medicating their feline friends. Finally, Ingrid and Andy discuss easy tips for veterinary professionals to support cat owners who are struggling with meds.

Links: Skills in 90 - Level Up Your Practice Photos: https://unchartedvet.com/upcoming-events/ Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and YouTube! ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>We have a 9 mo kitten with chronic eye problems who is starting to resist getting eye meds. HOW DO YOU TREAT THAT? In this episode, Dr. Andy Roark and certified feline behavior consultant Ingrid Johnson talk about the value of a “Medication Station” for cats and how this tool can be used to make all medication recommendations easier for cat owners to follow. We get into positive training techniques that work, and the single biggest mistake that cat owners make when it comes to positively medicating their feline friends. Finally, Ingrid and Andy discuss easy tips for veterinary professionals to support cat owners who are struggling with meds.

Links: Skills in 90 - Level Up Your Practice Photos: https://unchartedvet.com/upcoming-events/ Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). Ingrid owns and operates Fundamentally Feline, providing in home consults for locals and virtual consultations worldwide for clients experiencing behavior challenges with their cat(s). In addition to behavior consults, Ingrid also offers medicating consultations to help clients overcome, or get ahead of, medicating challenges. Prevention and training, the best medicine! She makes her own line of feline foraging toys, scratching posts, vertical space, and litter boxes. She lectures nationwide on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. She is employed at Paws Whiskers and Claws, a feline only veterinary hospital, as a tech, groomer, and office manager and has been working exclusively with cats since 1999. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS (Journal of Feline Medicine and Surgery) and to compliment it she co-developed FoodPuzzlesforCats.com. To date it is the most popular and widely downloaded paper in the history of the journal! Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show and featured in numerous publications including the website WebMD. She has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website and YouTube channel. Ingrid regularly interviews and offers her expertise for various media outlets. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid is a huge advocate for enrichment and is determined to thwart the belief that one’s home will look unsightly in efforts to provide it. Ingrid shares her home with husband Jake, five rescue cats, and Sebastian, a rescued Great Pyrenees Dog. Follow Fundamentally Feline on Facebook, Twitter, Instagram and YouTube! ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1065319738Thu, 17 Jun 2021 12:52:00 -040020:53falsefullCOS 84: What’s In the Bag? Helping Clients Understand What they Are FeedingCOS 84: What’s In the Bag? Helping Clients Understand What they Are FeedingHow do you talk to pet owners about what they are feeding their pets when they are buying brands you’ve never heard of?? The pet food market has exploded and dedicated pet owners are buying diets off the internet with no real idea of what they are getting. How do we, as veterinary professionals, make sense of it all? What do we say? How do we support our patients and validate their owners? Dr. Andy Roark sits down with veterinary nutritionist and generally amazing person Dr. Jackie Parr to find out. Let’s get into this episode!

Links: Skills in 90 - Level Up Your Practice Photos: https://unchartedvet.com/upcoming-events/ Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN - When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete immersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>How do you talk to pet owners about what they are feeding their pets when they are buying brands you’ve never heard of?? The pet food market has exploded and dedicated pet owners are buying diets off the internet with no real idea of what they are getting. How do we, as veterinary professionals, make sense of it all? What do we say? How do we support our patients and validate their owners? Dr. Andy Roark sits down with veterinary nutritionist and generally amazing person Dr. Jackie Parr to find out. Let’s get into this episode!

Links: Skills in 90 - Level Up Your Practice Photos: https://unchartedvet.com/upcoming-events/ Secret Sauce to Optimizing workflow: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN - When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete immersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1065316033Thu, 10 Jun 2021 01:00:00 -040040:23falsefullCOS 83: How Pay for Veterinarians is ChangingCOS 83: How Pay for Veterinarians is ChangingDr. Andy Roark and multi-practice owner, veterinarian and attorney Dr. Lance Roasa discuss how compensation for veterinarians is rapidly changing and why the change is happening. Topic include the evolution of compensation for product sales, the rise of pure-production compensation, and the dirty (and increasingly common) secret of negative accrual and how it’s being hidden in contracts.

Links: WORKSHOP: Motivating People Who Don’t Want To Be Motivated w/ Dr. Andy Roark: https://unchartedvet.com/product/motivating-people

ABOUT OUR GUEST: Dr. Lance Roasa is a 2008 graduate of Texas A&M who has bought, operated and sold veterinary practices. He has completed a law degree from the University of Nebraska, is the president of the American Veterinary Medical Law Association (AVMLA), and on the board of directors of the Nebraska Veterinary Medical Association. Dr. Roasa is a founder of DripLearning Technologies, a veterinary continuing education provider and guest lectures in 13 veterinary colleges on the legal aspects of medical recordkeeping,veterinary malpractice and veterinary business as part of the curriculum. Heserves as a national co-advisor to the Veterinary Business Management Associationand regularly lectures to regional VBMA chapters and the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa is also the primary attorneyfor the Roasa Law Group, P.C., a law practice dedicated to serving veterinarians in practice transactions, employment contracts and as legal counsel to startup businesses. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Andy Roark and multi-practice owner, veterinarian and attorney Dr. Lance Roasa discuss how compensation for veterinarians is rapidly changing and why the change is happening. Topic include the evolution of compensation for product sales, the rise of pure-production compensation, and the dirty (and increasingly common) secret of negative accrual and how it’s being hidden in contracts.

Links: WORKSHOP: Motivating People Who Don’t Want To Be Motivated w/ Dr. Andy Roark: https://unchartedvet.com/product/motivating-people

ABOUT OUR GUEST: Dr. Lance Roasa is a 2008 graduate of Texas A&M who has bought, operated and sold veterinary practices. He has completed a law degree from the University of Nebraska, is the president of the American Veterinary Medical Law Association (AVMLA), and on the board of directors of the Nebraska Veterinary Medical Association. Dr. Roasa is a founder of DripLearning Technologies, a veterinary continuing education provider and guest lectures in 13 veterinary colleges on the legal aspects of medical recordkeeping,veterinary malpractice and veterinary business as part of the curriculum. Heserves as a national co-advisor to the Veterinary Business Management Associationand regularly lectures to regional VBMA chapters and the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa is also the primary attorneyfor the Roasa Law Group, P.C., a law practice dedicated to serving veterinarians in practice transactions, employment contracts and as legal counsel to startup businesses. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1060916761Thu, 03 Jun 2021 01:00:00 -040001:02:15falsefullCOS 82 Animal Welfare and DEI in Veterinary MedicineCOS 82 Animal Welfare and DEI in Veterinary MedicineDr. Andy Roark sits down with Dr. Tierra Price (Founder and CEO of BlackDVM Network) and James Evans (Founder and CEO of CARE) to discuss diversity, equity and inclusion in the field of animal welfare. CARE (Companions and Animals for Reform and Equity) believes in the inherent goodness and dignity of all people. Ex-offenders, People without Homes, Seniors, Renters, Families with Small Children, and Yes, People of Color. To that end, CARE’s mission is to bring diverse voices to the Animal Welfare industry while also advocating for a more inclusive path to pet adoption. CARE is using evidence-based tools and narratives to inspire organizations to be more inclusive and less biased. All in an effort to save more companion animal lives and elevate the value of all human life. BlackDVM Network is a community for Black veterinary professionals to grow, connect, and advance veterinary medicine. Their members embrace their culture and realize the value their uniqueness brings to our profession.

Links: CARE - Companions & Animals for Reform & Equity: https://careawo.org/ BlackDVM Network: https://www.blackdvmnetwork.com/ WORKSHOP: Motivating People Who Don’t Want To Be Motivated w/ Dr. Andy Roark: https://unchartedvet.com/product/motivating-people/ Dr. Andy Roark Swag: https://drandyroark.com/swag All Links: https://linktr.ee/UnchartedVet

ABOUT OUR GUEST: James Evans is a multi-awarding winning creative strategist and leader with 25+ years of experience developing relationships between organizations and their constituents. His expertise has been utilized across a diverse group of brands, both non for profit, and for profit. James is currently the founder and CEO of CARE, Companions and Animals for Reform and Equity, a non-profit that is using unique tools to help change the animal welfare field by addressing implicit bias using research, workforce development and narratives to help change the bias behaviors that prevent the full potential of lifesaving inside the field. James also serves on the board of NACA and has recently spoken at events such as The Animal Grantmakers Conference, Best Friends National Conference and will be a plenary speaker at the upcoming National Animal Welfare Conference. Dr. Tierra Price is a recent graduate of Virginia-Maryland College of Veterinary Medicine, where she served as Vice President of her class and President of the Women’s Veterinary Development Leadership Initiative. She is currently a Community Medicine veterinarian in Los Angeles, California, but has a wide variety of veterinary interests including emergency/critical care, surgery, public health and lab animal medicine. As a veterinary student, in 2018, Dr. Price founded BlackDVM Network, a community that connects Black veterinary professionals for mentorship and advancing veterinary medicine. This safe space provides educational and networking opportunities for its members as well as a sense of belonging. Dr. Price’s commitment to highlighting Black veterinary professionals is directly related to her desire for a mentor she could identify with.In her free time, she loves dancing, yoga, reading and soaking up the sun. Most importantly, Dr. Price believes we should be able to show up as our entire selves in our career. She hopes to inspire others with her drive, authenticity and confidence to boldly take on challenges in veterinary medicine. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Dr. Andy Roark sits down with Dr. Tierra Price (Founder and CEO of BlackDVM Network) and James Evans (Founder and CEO of CARE) to discuss diversity, equity and inclusion in the field of animal welfare. CARE (Companions and Animals for Reform and Equity) believes in the inherent goodness and dignity of all people. Ex-offenders, People without Homes, Seniors, Renters, Families with Small Children, and Yes, People of Color. To that end, CARE’s mission is to bring diverse voices to the Animal Welfare industry while also advocating for a more inclusive path to pet adoption. CARE is using evidence-based tools and narratives to inspire organizations to be more inclusive and less biased. All in an effort to save more companion animal lives and elevate the value of all human life. BlackDVM Network is a community for Black veterinary professionals to grow, connect, and advance veterinary medicine. Their members embrace their culture and realize the value their uniqueness brings to our profession.

Links: CARE - Companions & Animals for Reform & Equity: https://careawo.org/ BlackDVM Network: https://www.blackdvmnetwork.com/ WORKSHOP: Motivating People Who Don’t Want To Be Motivated w/ Dr. Andy Roark: https://unchartedvet.com/product/motivating-people/ Dr. Andy Roark Swag: https://drandyroark.com/swag All Links: https://linktr.ee/UnchartedVet

ABOUT OUR GUEST: James Evans is a multi-awarding winning creative strategist and leader with 25+ years of experience developing relationships between organizations and their constituents. His expertise has been utilized across a diverse group of brands, both non for profit, and for profit. James is currently the founder and CEO of CARE, Companions and Animals for Reform and Equity, a non-profit that is using unique tools to help change the animal welfare field by addressing implicit bias using research, workforce development and narratives to help change the bias behaviors that prevent the full potential of lifesaving inside the field. James also serves on the board of NACA and has recently spoken at events such as The Animal Grantmakers Conference, Best Friends National Conference and will be a plenary speaker at the upcoming National Animal Welfare Conference. Dr. Tierra Price is a recent graduate of Virginia-Maryland College of Veterinary Medicine, where she served as Vice President of her class and President of the Women’s Veterinary Development Leadership Initiative. She is currently a Community Medicine veterinarian in Los Angeles, California, but has a wide variety of veterinary interests including emergency/critical care, surgery, public health and lab animal medicine. As a veterinary student, in 2018, Dr. Price founded BlackDVM Network, a community that connects Black veterinary professionals for mentorship and advancing veterinary medicine. This safe space provides educational and networking opportunities for its members as well as a sense of belonging. Dr. Price’s commitment to highlighting Black veterinary professionals is directly related to her desire for a mentor she could identify with.In her free time, she loves dancing, yoga, reading and soaking up the sun. Most importantly, Dr. Price believes we should be able to show up as our entire selves in our career. She hopes to inspire others with her drive, authenticity and confidence to boldly take on challenges in veterinary medicine. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1055465545Thu, 27 May 2021 01:00:00 -040038:25falsefullCOS 81: Closing For COVIDCOS 81: Closing For COVIDThis week on the cone...Dr. Tracy Sandstalks with Dr. Andy Roark about her decision to temporarily close her clinic during the pandemic. Dr. Sands talks about how and why she made the decision to shut down for 2 weeks, how the staff reacted, what she told her clients and how her community responded. It’s truly a brave and amazing story!

LINKS: WORKSHOP: Motivating People Who Don’t Want To Be Motivated w/Dr. Andy Roark: https://unchartedvet.com/product/motivating-people

ABOUT OUR GUEST: Tracy Sands, DVM is on a mission to inspire positive growth in the veterinary profession. A practice owner and mom, Tracy strongly feels that the way to do this is to normalize conversations about mental health and well-being, incorporate core values into a positive culture, and share our veterinary journeys. As part of her journey, she hosts the Vet Med After Hours Podcast, founded the #VetYouMatter campaign, and speaks on topics of staff wellness and improving client experience. To learn more about her clinic Healing Paws Veterinary Care, check out www.carlisleveterinarian.com and to hear other veterinary professionals’ inspiring stories follow Vet Med After Hours Podcast at www.vetmedafterhours.com. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the cone...Dr. Tracy Sandstalks with Dr. Andy Roark about her decision to temporarily close her clinic during the pandemic. Dr. Sands talks about how and why she made the decision to shut down for 2 weeks, how the staff reacted, what she told her clients and how her community responded. It’s truly a brave and amazing story!

LINKS: WORKSHOP: Motivating People Who Don’t Want To Be Motivated w/Dr. Andy Roark: https://unchartedvet.com/product/motivating-people

ABOUT OUR GUEST: Tracy Sands, DVM is on a mission to inspire positive growth in the veterinary profession. A practice owner and mom, Tracy strongly feels that the way to do this is to normalize conversations about mental health and well-being, incorporate core values into a positive culture, and share our veterinary journeys. As part of her journey, she hosts the Vet Med After Hours Podcast, founded the #VetYouMatter campaign, and speaks on topics of staff wellness and improving client experience. To learn more about her clinic Healing Paws Veterinary Care, check out www.carlisleveterinarian.com and to hear other veterinary professionals’ inspiring stories follow Vet Med After Hours Podcast at www.vetmedafterhours.com. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1051471738Thu, 20 May 2021 01:00:00 -040040:07falsefullCOS 80 NEW RESEARCH: Improving Veterinarian-Breeder RelationshipsCOS 80 NEW RESEARCH: Improving Veterinarian-Breeder RelationshipsThis week on the Cone….. Dr. Andy Roark sits down with Dr. Ryane to discuss her research on communication challenges between veterinarians and dog/cat breeders. They get into the oddities of these relationships, the points of friction, and steps that can be taken to improve communication and build more effective relationships.

ORIGINAL ARTICLE: Survey of communication challenges that impact relationships between veterinarians and dog or cat breeders and proposed solutions for retaining breeders as clients https://avmajournals.avma.org/doi/abs/10.2460/javma.258.4.407

Links: Effective Onboarding Workshop: https://unchartedvet.com/product/effective-onboarding/ New Grad Mentorship 2.0: https://unchartedvet.com/product/new-grad-mentorship

Ryane E. Englar, DVM, DABVP (Canine and Feline Practice) graduated from Cornell University College of Veterinary Medicine in 2008. She practiced as an associate veterinarian in companion animal practice before transitioning into the educational circuit as an advocate for pre-clinical training in primary care. She debuted in academia as a Clinical Instructor of the Community Practice Service at Cornell University’s Hospital for Animals. She then transitioned into the role of Assistant Professor as founding faculty at Midwestern University College of Veterinary Medicine. While at Midwestern University, she had the opportunity to teach the inaugural Class of 2018, the Class of 2019, and the Class of 2020. While training these remarkable young professionals, Dr. Englar became a Diplomat of the American Board of Veterinary Practitioners (ABVP). She then joined the faculty at Kansas State University between May 2017 and January 2020 to launch the Clinical Skills curriculum. In February 2020, Dr. Englar reprised her role of founding faculty when she returned “home” to Tucson to join the University of Arizona College of Veterinary Medicine. As a dual appointment Associate Professor and the Director of Veterinary Skills Development, Dr. Englar currently leads the Clinical and Professional Skills curriculum. In her current role, she can design and debut a novel series of standardized client encounters for student training in clinical communication. She can also further her research as to how clinical communication drives relationship-centered care. Dr. Englar is passionate about advancing education for generalists by thinking outside of the box to develop new course materials for the hands-on learner. This labor of love is preceded by four texts that collectively provide students and clinicians alike with functional, relatable, and practice-friendly tools for success: Performing the Small Animal Physical Examination (John Wiley & Sons, Inc., 2017) Writing Skills for Veterinarians (5M Publishing, Ltd., 2019) Common Clinical Presentations in Dogs and Cats (John Wiley & Sons, Inc., 2019) A Guide to Oral Communication in Veterinary Medicine (5M Publishing, Ltd., 2020) Dr. Englar’s students fuel her desire to create. They inspire her to develop the tools that they need to succeed in clinical practice. If the goal of educators, as they are tasked by the accrediting bodies, is to create “Day-One”, so-called “Practice-Ready” veterinarians, then this text and her others complement the mission. When Dr. Englar is not teaching or advancing primary care, she trains in the art of ballroom dancing and competes nationally with her instructor, Lowell E. Fox.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone….. Dr. Andy Roark sits down with Dr. Ryane to discuss her research on communication challenges between veterinarians and dog/cat breeders. They get into the oddities of these relationships, the points of friction, and steps that can be taken to improve communication and build more effective relationships.

ORIGINAL ARTICLE: Survey of communication challenges that impact relationships between veterinarians and dog or cat breeders and proposed solutions for retaining breeders as clients https://avmajournals.avma.org/doi/abs/10.2460/javma.258.4.407

Links: Effective Onboarding Workshop: https://unchartedvet.com/product/effective-onboarding/ New Grad Mentorship 2.0: https://unchartedvet.com/product/new-grad-mentorship

Ryane E. Englar, DVM, DABVP (Canine and Feline Practice) graduated from Cornell University College of Veterinary Medicine in 2008. She practiced as an associate veterinarian in companion animal practice before transitioning into the educational circuit as an advocate for pre-clinical training in primary care. She debuted in academia as a Clinical Instructor of the Community Practice Service at Cornell University’s Hospital for Animals. She then transitioned into the role of Assistant Professor as founding faculty at Midwestern University College of Veterinary Medicine. While at Midwestern University, she had the opportunity to teach the inaugural Class of 2018, the Class of 2019, and the Class of 2020. While training these remarkable young professionals, Dr. Englar became a Diplomat of the American Board of Veterinary Practitioners (ABVP). She then joined the faculty at Kansas State University between May 2017 and January 2020 to launch the Clinical Skills curriculum. In February 2020, Dr. Englar reprised her role of founding faculty when she returned “home” to Tucson to join the University of Arizona College of Veterinary Medicine. As a dual appointment Associate Professor and the Director of Veterinary Skills Development, Dr. Englar currently leads the Clinical and Professional Skills curriculum. In her current role, she can design and debut a novel series of standardized client encounters for student training in clinical communication. She can also further her research as to how clinical communication drives relationship-centered care. Dr. Englar is passionate about advancing education for generalists by thinking outside of the box to develop new course materials for the hands-on learner. This labor of love is preceded by four texts that collectively provide students and clinicians alike with functional, relatable, and practice-friendly tools for success: Performing the Small Animal Physical Examination (John Wiley & Sons, Inc., 2017) Writing Skills for Veterinarians (5M Publishing, Ltd., 2019) Common Clinical Presentations in Dogs and Cats (John Wiley & Sons, Inc., 2019) A Guide to Oral Communication in Veterinary Medicine (5M Publishing, Ltd., 2020) Dr. Englar’s students fuel her desire to create. They inspire her to develop the tools that they need to succeed in clinical practice. If the goal of educators, as they are tasked by the accrediting bodies, is to create “Day-One”, so-called “Practice-Ready” veterinarians, then this text and her others complement the mission. When Dr. Englar is not teaching or advancing primary care, she trains in the art of ballroom dancing and competes nationally with her instructor, Lowell E. Fox.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1047894616Thu, 13 May 2021 10:11:00 -040049:23falsefullCOS 79: High Anxiety & High Stress Rescue StrategiesCOS 79: High Anxiety & High Stress Rescue StrategiesThis week on the Cone…. Dr. Andy Roark talks with Dr. Steve Noonan about positive psychology, rescue strategies for severe stress and/or anxiety, and how to enjoy practice after burning out.

LINKS: VIA Character Strengths Survey & Character Results: https://www.viacharacter.org/ Effective Onboarding: https://unchartedvet.com/upcoming-events/ New Grad Mentorship 2.0: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr.Steve Noonan graduated from the Ontario Veterinary College in 1983. By 1986 he and his wife, a veterinary school classmate, owned 3 clinics at the age of 27,necessitating a learning odyssey that continues to this day. He studied practice management continuously and was involved with veterinary politics at every level, serving on many committees. He chaired Veterinary Economics Committees for 12 years, overseeing extensive economic surveys of the profession and implementation of fee guides. He has worked with most of the multinational pharmaceutical companies either as a key opinion leader or as a small contractor. He has lectured to veterinary students all over the world and coached over 100 hours in the veterinary student communication labs. Twenty-five years of clinical practice culminated in the formation of a 12 hospital partnership and the directorship of an ultramodern 15,000 square foot hospital in Nova Scotia. He started one of the first emergency clinics in Canada and was chairman of the board for 7 years. Steve has worked with dozens of clients as a management consultant involving on-going dialogue with veterinarians about their concerns and issues. In 2008 Noonan ‘burned out’. Suffering from a severe physical and mental breakdown, he left active practice. He sought strategies and tools to heal himself permanently and immersed himself in their study. He studied stress management extensively through Mindfulness-Based Stress Reduction (MBSR) courses,completing 2 x 8 week courses and attending multiple workshops with other medical professionals in the US. Heis a certified life and executive coach with the prestigious Coaches TrainingInstitute (www.thecoaches.com ) , a process that took18 months. He is an avid student of positive psychology, a branch of the science that studies methodologies to improve the human condition and help people flourish. He has taken online courses at Berkeley and knows about the evidence behind the science of positivity and happiness and how this can be used to help the veterinary profession cope with the stresses that threaten our members. He is an experienced communicator with expertise in media interviews, radio, television and speaking to veterinarians as a management consultant. He is a passionate and engaging speaker who has a mission to help prevent others going through what he has and build resilience in other veterinarians to help combat the challenges of daily professional practice. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone…. Dr. Andy Roark talks with Dr. Steve Noonan about positive psychology, rescue strategies for severe stress and/or anxiety, and how to enjoy practice after burning out.

LINKS: VIA Character Strengths Survey & Character Results: https://www.viacharacter.org/ Effective Onboarding: https://unchartedvet.com/upcoming-events/ New Grad Mentorship 2.0: https://unchartedvet.com/upcoming-events

ABOUT OUR GUEST: Dr.Steve Noonan graduated from the Ontario Veterinary College in 1983. By 1986 he and his wife, a veterinary school classmate, owned 3 clinics at the age of 27,necessitating a learning odyssey that continues to this day. He studied practice management continuously and was involved with veterinary politics at every level, serving on many committees. He chaired Veterinary Economics Committees for 12 years, overseeing extensive economic surveys of the profession and implementation of fee guides. He has worked with most of the multinational pharmaceutical companies either as a key opinion leader or as a small contractor. He has lectured to veterinary students all over the world and coached over 100 hours in the veterinary student communication labs. Twenty-five years of clinical practice culminated in the formation of a 12 hospital partnership and the directorship of an ultramodern 15,000 square foot hospital in Nova Scotia. He started one of the first emergency clinics in Canada and was chairman of the board for 7 years. Steve has worked with dozens of clients as a management consultant involving on-going dialogue with veterinarians about their concerns and issues. In 2008 Noonan ‘burned out’. Suffering from a severe physical and mental breakdown, he left active practice. He sought strategies and tools to heal himself permanently and immersed himself in their study. He studied stress management extensively through Mindfulness-Based Stress Reduction (MBSR) courses,completing 2 x 8 week courses and attending multiple workshops with other medical professionals in the US. Heis a certified life and executive coach with the prestigious Coaches TrainingInstitute (www.thecoaches.com ) , a process that took18 months. He is an avid student of positive psychology, a branch of the science that studies methodologies to improve the human condition and help people flourish. He has taken online courses at Berkeley and knows about the evidence behind the science of positivity and happiness and how this can be used to help the veterinary profession cope with the stresses that threaten our members. He is an experienced communicator with expertise in media interviews, radio, television and speaking to veterinarians as a management consultant. He is a passionate and engaging speaker who has a mission to help prevent others going through what he has and build resilience in other veterinarians to help combat the challenges of daily professional practice. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1043028097Wed, 05 May 2021 07:13:00 -040037:23falsefullCOS 78: The New Breed of Veterinary Employment ContractsCOS 78: The New Breed of Veterinary Employment ContractsThis week on the Cone…. Dr. Andy Roark sits down with veterinarian and attorney Dr. Lance Roasa to discuss an unprecedented wave of changes to the employment contracts that veterinarians are asked to sign. Gone are the days of the “handshake contract” and in are the days of the corporate legal team. Let’s get into this episode!

Links: Effective Onboarding with Stephanie Goss: https://unchartedvet.com/effective-onboarding

ABOUT OUR GUEST: Dr. Lance Roasa is a 2008 graduate of Texas A&M who has bought, operated and sold veterinary practices. He has completed a law degree from the University of Nebraska, is the president of the American Veterinary Medical Law Association (AVMLA), and on the board of directors of the Nebraska Veterinary Medical Association. Dr. Roasa is a founder of DripLearning Technologies, a veterinary continuing education provider and guest lectures in 13 veterinary colleges on the legal aspects of medical recordkeeping,veterinary malpractice and veterinary business as part of the curriculum. Heserves as a national co-advisor to the Veterinary Business Management Associationand regularly lectures to regional VBMA chapters and the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa is also the primary attorneyfor the Roasa Law Group, P.C., a law practice dedicated to serving veterinarians in practice transactions, employment contracts and as legal counsel to startup businesses. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. Edited by: Dustin Bays linktr.ee/BaysBrass @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone…. Dr. Andy Roark sits down with veterinarian and attorney Dr. Lance Roasa to discuss an unprecedented wave of changes to the employment contracts that veterinarians are asked to sign. Gone are the days of the “handshake contract” and in are the days of the corporate legal team. Let’s get into this episode!

Links: Effective Onboarding with Stephanie Goss: https://unchartedvet.com/effective-onboarding

ABOUT OUR GUEST: Dr. Lance Roasa is a 2008 graduate of Texas A&M who has bought, operated and sold veterinary practices. He has completed a law degree from the University of Nebraska, is the president of the American Veterinary Medical Law Association (AVMLA), and on the board of directors of the Nebraska Veterinary Medical Association. Dr. Roasa is a founder of DripLearning Technologies, a veterinary continuing education provider and guest lectures in 13 veterinary colleges on the legal aspects of medical recordkeeping,veterinary malpractice and veterinary business as part of the curriculum. Heserves as a national co-advisor to the Veterinary Business Management Associationand regularly lectures to regional VBMA chapters and the national association on the topics of growth, business metrics, and technology implementation. Dr. Roasa is also the primary attorneyfor the Roasa Law Group, P.C., a law practice dedicated to serving veterinarians in practice transactions, employment contracts and as legal counsel to startup businesses. ABOUT OUR HOST: Dr. Andy Roark is a practicing veterinarian in Greenville SC and the founder of the Uncharted Veterinary Conference. He has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. Edited by: Dustin Bays linktr.ee/BaysBrass @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1038860191Thu, 29 Apr 2021 01:01:00 -040046:21falsefullCOS 77: The Spot is Blue, What Do You Do? Lyme Disease Crash CourseCOS 77: The Spot is Blue, What Do You Do? Lyme Disease Crash CourseThis episode of the Cone of Shame veterinary podcast is brought to you by the fine folks at CEVA animal health. Learn more about them and their catalogue of products at https://www.ceva.us/ This week, on the Cone….. Dr. Andy Roark sits down with not one but TWO superstar parasitologists to talk lyme disease, diagnostics and treatments. They get into the most common mistakes veterinarians make, when and how to treat, and the most important tips and tricks vet practitioners can have.

LINKS: Companion Animal Parasite Council: https://capcvet.org/ ACVIM Consensus Statement (Lyme Disease): https://www.onlinelibrary.wiley.com/doi/full/10.1111/jvim.15042

ABOUT OUR GUESTS Dr. Lindsay Starkey was raised on a cattle farm in Northeast Kansas and earned her BS (2007) in Animal Science from the University of Arkansas. She completed both her DVM (2011) and PhD (2015) in Veterinary Biomedical Sciences at Oklahoma State University where her graduate research focused on several vector-borne infections of dogs. She is a diplomate of the American College of Veterinary Microbiology, Parasitology sub-specialty, completing her residency training through the National Center for Veterinary Parasitology at Oklahoma State University in 2015. Dr. Starkey joined the faculty at Auburn University in May 2016 where she is involved in various research projects involving vector-borne and food-borne infections, diagnostic parasitology, and parasite consultation and outreach. Dr. Starkey also is heavily involved in the teaching of parasitology to first, second, and fourth-year veterinary students, and she has received two teaching awards while at Auburn, most recently being awarded the Zoetis Distinguished Teacher Award in March 2020. Dr. Brian Herrin is an assistant professor at the Kansas State University College of Veterinary Medicine. He graduated from Oklahoma State University for both his DVM and PhD. His current research focus is on the control of ticks and fleas on companion animals. Some of his recent interests are on surveillance of ticks and tick-borne diseases of horses and the surveillance of Spotted Fever Group Rickettsia in the US. Although his research focus is on ticks, Dr. Herrin enjoys working with all parasites of veterinary importance through the diagnostic service and teaching/outreach opportunities. ABOUT THE HOST Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This episode of the Cone of Shame veterinary podcast is brought to you by the fine folks at CEVA animal health. Learn more about them and their catalogue of products at https://www.ceva.us/ This week, on the Cone….. Dr. Andy Roark sits down with not one but TWO superstar parasitologists to talk lyme disease, diagnostics and treatments. They get into the most common mistakes veterinarians make, when and how to treat, and the most important tips and tricks vet practitioners can have.

LINKS: Companion Animal Parasite Council: https://capcvet.org/ ACVIM Consensus Statement (Lyme Disease): https://www.onlinelibrary.wiley.com/doi/full/10.1111/jvim.15042

ABOUT OUR GUESTS Dr. Lindsay Starkey was raised on a cattle farm in Northeast Kansas and earned her BS (2007) in Animal Science from the University of Arkansas. She completed both her DVM (2011) and PhD (2015) in Veterinary Biomedical Sciences at Oklahoma State University where her graduate research focused on several vector-borne infections of dogs. She is a diplomate of the American College of Veterinary Microbiology, Parasitology sub-specialty, completing her residency training through the National Center for Veterinary Parasitology at Oklahoma State University in 2015. Dr. Starkey joined the faculty at Auburn University in May 2016 where she is involved in various research projects involving vector-borne and food-borne infections, diagnostic parasitology, and parasite consultation and outreach. Dr. Starkey also is heavily involved in the teaching of parasitology to first, second, and fourth-year veterinary students, and she has received two teaching awards while at Auburn, most recently being awarded the Zoetis Distinguished Teacher Award in March 2020. Dr. Brian Herrin is an assistant professor at the Kansas State University College of Veterinary Medicine. He graduated from Oklahoma State University for both his DVM and PhD. His current research focus is on the control of ticks and fleas on companion animals. Some of his recent interests are on surveillance of ticks and tick-borne diseases of horses and the surveillance of Spotted Fever Group Rickettsia in the US. Although his research focus is on ticks, Dr. Herrin enjoys working with all parasites of veterinary importance through the diagnostic service and teaching/outreach opportunities. ABOUT THE HOST Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, podcast and YouTube show reach millions of people every month. Dr. Roark has received the NAVC Practice Management Speaker of the Year Award three times, the WVC Practice Management Educator of the Year Award, the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and the Veterinarian of the Year Award from the South Carolina Association of Veterinarians. His greatest achievement however involves marrying a bad-ass scientist and raising 2 kind and wonderful daughters.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1033209439Thu, 22 Apr 2021 01:00:00 -040036:33falsefullCOS 76: Anesthesia Hacks That Cost NothingCOS 76: Anesthesia Hacks That Cost NothingThis week on the Cone…. Dr. Andy Roark challenges Tasha McNerney CVT, CVPP The Original Anesthesia Nerd to give him ways to raise his anesthesia and pain control game that involve NO MONEY and use items and medications he already has in his clinic. Needless to say, Tasha rises to the occasion. Check it out!

LINKS: April Uncharted Veterinary Conference: https://unchartedvet.com/uvvc2021/

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 50,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone…. Dr. Andy Roark challenges Tasha McNerney CVT, CVPP The Original Anesthesia Nerd to give him ways to raise his anesthesia and pain control game that involve NO MONEY and use items and medications he already has in his clinic. Needless to say, Tasha rises to the occasion. Check it out!

LINKS: April Uncharted Veterinary Conference: https://unchartedvet.com/uvvc2021/

ABOUT OUR GUEST: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 50,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/1028561650Wed, 14 Apr 2021 01:00:00 -040036:07falsefullCOS 75: More Pets, Less Vets - The Vet Shortage and What We Can DoCOS 75: More Pets, Less Vets - The Vet Shortage and What We Can DoThis week on the Cone…. Dr. Andy Roark and Dr. Bob Lester sit down to discuss our swollen caseload and the undersized pool of veterinarians trying to see it. How did we get here? And more importantly, how do we get out?

Links: More Pets, Less Vets Original Article: https://vet-advantage.com/vet_advantage/more-pets-less-vets-veterinary-professional-shortage/?fbclid=IwAR1imz5oFDLqpqnhwuc2AeOK4CCHQ4WgXaR27FtQbQ3ZEb7BTkzPhGKEWW8 Uncharted April Conference: https://unchartedvet.com/uvvc2021/

ABOUT OUR GUEST: Dr. Bob Lester Chief Medical Officer Member Board of Directors WellHaven Pet Health Dr. Lester remainsas passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinaryprofession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College ofVeterinary Medicine and completed the American Association of VeterinaryMedical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations.After a rewarding career at Banfield/Mars Inc., he left as Vice President ofProfessional Relations to help found the Lincoln Memorial University College ofVeterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication,leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors forWellHaven Pet Health, a family of companion animal practices that believes incaring for the caregivers so that they can care for others. WellHaven PetHospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical ExaminingBoard. He was the state delegate to the American Association of VeterinaryState Boards. He served as a site team member for the AVMA Council onEducation, and on the Job Analysis Task Force for the International Council forVeterinary Assessment. Dr. Lester authors the column “Creative Disruption” forToday’s Veterinary Business. In addition to his board position at WellHaven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as VicePresident of the board of the North American Veterinary Community, and on the advisory boards of easyvetclinic, Pet Desk, AirVet, and the LMU College ofVeterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’sJessie and Woody.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone…. Dr. Andy Roark and Dr. Bob Lester sit down to discuss our swollen caseload and the undersized pool of veterinarians trying to see it. How did we get here? And more importantly, how do we get out?

Links: More Pets, Less Vets Original Article: https://vet-advantage.com/vet_advantage/more-pets-less-vets-veterinary-professional-shortage/?fbclid=IwAR1imz5oFDLqpqnhwuc2AeOK4CCHQ4WgXaR27FtQbQ3ZEb7BTkzPhGKEWW8 Uncharted April Conference: https://unchartedvet.com/uvvc2021/

ABOUT OUR GUEST: Dr. Bob Lester Chief Medical Officer Member Board of Directors WellHaven Pet Health Dr. Lester remainsas passionate about the veterinary profession as the day he entered veterinary school (sometime last century). He is a firm believer in the veterinaryprofession's double bottom line proposition of doing well by doing good. Dr. Lester is a graduate of Oregon State and Washington State University’s College ofVeterinary Medicine and completed the American Association of VeterinaryMedical Colleges Leadership Academy. He spent his early career as a small-town mixed animal practice owner before joining the founding leadership team at Banfield Pet Hospitals. At Banfield, he held positions in medicine, operations, franchising, human resources, and professional relations.After a rewarding career at Banfield/Mars Inc., he left as Vice President ofProfessional Relations to help found the Lincoln Memorial University College ofVeterinary Medicine where he served as Assistant Dean. Dr. Lester’s LMU-CVM team pioneered a novel community-based clinical education program and developed the professional skills curriculum including instruction in communication,leadership, teamwork, and practice management. Bob is now a co-founder, Chief Medical Officer, and member of the Board of Directors forWellHaven Pet Health, a family of companion animal practices that believes incaring for the caregivers so that they can care for others. WellHaven PetHospitals are both new build full-service AAHA/Fear Free hospitals, acquired and joint venture affiliate practices. Bob was a two-time gubernatorial appointee and Chair of the Oregon Veterinary Medical ExaminingBoard. He was the state delegate to the American Association of VeterinaryState Boards. He served as a site team member for the AVMA Council onEducation, and on the Job Analysis Task Force for the International Council forVeterinary Assessment. Dr. Lester authors the column “Creative Disruption” forToday’s Veterinary Business. In addition to his board position at WellHaven Pet Health, he serves as a board member and Treasurer of Pet Peace of Mind a non-profit which keeps hospice patients together with their pets through the end of life. He also serves as VicePresident of the board of the North American Veterinary Community, and on the advisory boards of easyvetclinic, Pet Desk, AirVet, and the LMU College ofVeterinary Medicine. Dr. Lester’s interests include all things veterinary, writing, start-ups, speaking, business and leadership development, the human-animal bond, and giving back to the profession that has done so much for him and others. His family includes his wife Crystal, two amazing daughters McKenzie and Paige, and two rescue Yorkie’sJessie and Woody.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1024532290Thu, 08 Apr 2021 01:00:00 -040038:56falsefullCOS 74: The Case for Pet Health EquityCOS 74: The Case for Pet Health EquityThis week on the Cone of Shame Podcast, Dr. Andy Roark talks with Dr. Michael Blackwell about incremental care, pet health equity, and the moral and public health responsibility of veterinarians to ensure affordable care for pets.

ABOUT OUR GUEST: Dr. Michael Blackwell, like his father, earned a Doctor of Veterinary Medicine degree from Tuskegee University. He also earned a Master of Public Health degree from Loma Linda University. He currently serves as the Director of the Program for Pet Health Equity, University of Tennessee. His mission is to improve access to veterinary care for underserved families. Dr. Blackwell previously served as: Dean, College of Veterinary Medicine, University of Tennessee, Chief of Staff, Office of the Surgeon General of the United States, Deputy Director, Center for Veterinary Medicine, Food and Drug Administration, and Chief Veterinary Officer, U.S. Public Health Service. During 23 years on active duty, he achieved the rank of Assistant Surgeon General (Rear Admiral) of the U.S. Public Health Service Commissioned Corps. His awards include the Distinguished Service Medal, the Meritorious Service Medal, and two Surgeon General’s Exemplary Service Medals.

LINKS: Uncharted Virtual Marketing & Strategy Conference: April 22-25th unchartedvet.com/uvvc2021/ Upcoming events: unchartedvet.com/upcoming-events

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>This week on the Cone of Shame Podcast, Dr. Andy Roark talks with Dr. Michael Blackwell about incremental care, pet health equity, and the moral and public health responsibility of veterinarians to ensure affordable care for pets.

ABOUT OUR GUEST: Dr. Michael Blackwell, like his father, earned a Doctor of Veterinary Medicine degree from Tuskegee University. He also earned a Master of Public Health degree from Loma Linda University. He currently serves as the Director of the Program for Pet Health Equity, University of Tennessee. His mission is to improve access to veterinary care for underserved families. Dr. Blackwell previously served as: Dean, College of Veterinary Medicine, University of Tennessee, Chief of Staff, Office of the Surgeon General of the United States, Deputy Director, Center for Veterinary Medicine, Food and Drug Administration, and Chief Veterinary Officer, U.S. Public Health Service. During 23 years on active duty, he achieved the rank of Assistant Surgeon General (Rear Admiral) of the U.S. Public Health Service Commissioned Corps. His awards include the Distinguished Service Medal, the Meritorious Service Medal, and two Surgeon General’s Exemplary Service Medals.

LINKS: Uncharted Virtual Marketing & Strategy Conference: April 22-25th unchartedvet.com/uvvc2021/ Upcoming events: unchartedvet.com/upcoming-events

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1019938603Thu, 01 Apr 2021 01:01:00 -040057:59falsefullCOS 73: Biggest Questions Veterinarians Have on Student DebtCOS 73: Biggest Questions Veterinarians Have on Student DebtThis week, Dr. Andy Roark talks with veterinarian and financial coach Dr. Meredith Jones about the Debt-Free Vets Facebook group and Veterinary Financial Summit she has co-founded. They discuss financial literacy in vet medicine and the most common and pressing questions veterinarians have on student debt.

About Our Guest: Dr. Meredith Jones is an emergency veterinarian who lives in the Richmond, VA area. She is a self-professed “money nerd” who has a passion for financial education. In 2016, she completed training to become a financial coach and founded the Debt-Free Vets Facebook group. She is a co-founder of Veterinary Financial Summit, a financial conference and online community for veterinary professionals.

Links: Personal Branding w/Dr. Andy Roark: https://unchartedvet.com/personal-branding/ Uncharted April Conference (VIRTUAL): https://unchartedvet.com/uvvc2021

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This week, Dr. Andy Roark talks with veterinarian and financial coach Dr. Meredith Jones about the Debt-Free Vets Facebook group and Veterinary Financial Summit she has co-founded. They discuss financial literacy in vet medicine and the most common and pressing questions veterinarians have on student debt.

About Our Guest: Dr. Meredith Jones is an emergency veterinarian who lives in the Richmond, VA area. She is a self-professed “money nerd” who has a passion for financial education. In 2016, she completed training to become a financial coach and founded the Debt-Free Vets Facebook group. She is a co-founder of Veterinary Financial Summit, a financial conference and online community for veterinary professionals.

Links: Personal Branding w/Dr. Andy Roark: https://unchartedvet.com/personal-branding/ Uncharted April Conference (VIRTUAL): https://unchartedvet.com/uvvc2021

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/1015050271Thu, 25 Mar 2021 01:00:00 -040025:32falsefullCOS 72: The Great Spay DebateCOS 72: The Great Spay DebateThis week on the Cone….. One veterinarian says to spay before the first heat cycle. Another says after the first heat cycle. A third says to spay after the second heat cycle. How did we get to a place where there is so much disagreement? Why are recommendations changing? And most importantly, WHO IS RIGHT?!? Let’s get into this episode!

Links: Personal Branding w/Dr. Andy Roark: https://unchartedvet.com/personal-branding

ABOUT OUR GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor’s degree with majors in English Literature and Biology at the University ofCalifornia at Santa Cruz, he obtained a Master’s in Physiology and AnimalBehavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of VeterinaryMedicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as overdiagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVet Blog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, handwriting, Dr. McKenzie has continued to pursue post-graduate training, and in2015 he completed his MSc in Epidemiology at the London School of Hygiene and TropicalMedicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book forpet owners and veterinary professionals—Placebos for Pets? The Truth aboutAlternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading, hiking, playing his mandolin and guitar, travelling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone….. One veterinarian says to spay before the first heat cycle. Another says after the first heat cycle. A third says to spay after the second heat cycle. How did we get to a place where there is so much disagreement? Why are recommendations changing? And most importantly, WHO IS RIGHT?!? Let’s get into this episode!

Links: Personal Branding w/Dr. Andy Roark: https://unchartedvet.com/personal-branding

ABOUT OUR GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor’s degree with majors in English Literature and Biology at the University ofCalifornia at Santa Cruz, he obtained a Master’s in Physiology and AnimalBehavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of VeterinaryMedicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as overdiagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVet Blog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, handwriting, Dr. McKenzie has continued to pursue post-graduate training, and in2015 he completed his MSc in Epidemiology at the London School of Hygiene and TropicalMedicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book forpet owners and veterinary professionals—Placebos for Pets? The Truth aboutAlternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading, hiking, playing his mandolin and guitar, travelling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/1009399072Thu, 18 Mar 2021 01:00:00 -040029:06falsefullCOS 71: Where do You Find New Hires?!COS 71: Where do You Find New Hires?!This week there's a crossover from Andy's other podcast 'Uncharted Veterinary Podcast', Dr. Andy Roark and Practice Management Goddess Stephanie Goss go to the mailbag: “We are short staffed and getting shorter by the minute. Where do you find good people? We need to hire at least 1 person in every role. Our morale is at an all time low and people are burnt out. We need to save the ship before it goes down.” AND “Alrighty!! I’m in a pickle! I canNOT seem to get Veterinary Technician applicants. I have posted on Indeed, Facebook and LinkdIn. We are so short staffed and it’s starting to take its toll on everyone. How do I find a Vet Tech worth hiring?!” Let’s get into this episode!

Links: Upcoming events: unchartedvet.com/upcoming-events/ Editor: Dustin Bays linktr.ee/BaysBrass @Bays4Bays Twitter/Instagram

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week there's a crossover from Andy's other podcast 'Uncharted Veterinary Podcast', Dr. Andy Roark and Practice Management Goddess Stephanie Goss go to the mailbag: “We are short staffed and getting shorter by the minute. Where do you find good people? We need to hire at least 1 person in every role. Our morale is at an all time low and people are burnt out. We need to save the ship before it goes down.” AND “Alrighty!! I’m in a pickle! I canNOT seem to get Veterinary Technician applicants. I have posted on Indeed, Facebook and LinkdIn. We are so short staffed and it’s starting to take its toll on everyone. How do I find a Vet Tech worth hiring?!” Let’s get into this episode!

Links: Upcoming events: unchartedvet.com/upcoming-events/ Editor: Dustin Bays linktr.ee/BaysBrass @Bays4Bays Twitter/Instagram

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/1001777194Thu, 11 Mar 2021 01:00:00 -040001:00:41falsefullCOS 70 Should We Stop Saying “Party Hat”? The Stigma of MuzzlesCOS 70 Should We Stop Saying “Party Hat”? The Stigma of MuzzlesThis week on the Cone, Dr. Andy Roark and Harry Potter Vet, Dr. Michael Miller, review Miller’s wildly popular article “Stop Saying Party Hat! Muzzle is Not a Dirty Word”

Links: Stop Saying “Party Hat! Muzzle is Not a Dirty Word: https://drandyroark.com/stop-saying-party-hat-muzzle-is-not-a-dirty-word

About the Guest: Dr. Michael W. Miller is the co-owner of a four-hospital small animal practice, seeing patients at Lakewood Animal Hospital in Morris, Illinois. In addition to dogs and cats, he has a special interest in reptiles which led him to start a wildlife rescue at his practice for hit-by-car turtles. He has volunteered on committees for the Association of Reptile and Amphibian Veterinarians, and serves on the Illinois Veterinary Medical Alumni Association executive board. After being a contributing author to the DrAndyRoark.com and UnchartedVet.com websites, he started his blog called Harry Potter Vet, where he uses comparisons to the wizarding world to help veterinary professionals and himself discover the magic in veterinary medicine. Outside of vet med, he also is discovering the magic of parenthood as he and his wife raise their two young sons.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone, Dr. Andy Roark and Harry Potter Vet, Dr. Michael Miller, review Miller’s wildly popular article “Stop Saying Party Hat! Muzzle is Not a Dirty Word”

Links: Stop Saying “Party Hat! Muzzle is Not a Dirty Word: https://drandyroark.com/stop-saying-party-hat-muzzle-is-not-a-dirty-word

About the Guest: Dr. Michael W. Miller is the co-owner of a four-hospital small animal practice, seeing patients at Lakewood Animal Hospital in Morris, Illinois. In addition to dogs and cats, he has a special interest in reptiles which led him to start a wildlife rescue at his practice for hit-by-car turtles. He has volunteered on committees for the Association of Reptile and Amphibian Veterinarians, and serves on the Illinois Veterinary Medical Alumni Association executive board. After being a contributing author to the DrAndyRoark.com and UnchartedVet.com websites, he started his blog called Harry Potter Vet, where he uses comparisons to the wizarding world to help veterinary professionals and himself discover the magic in veterinary medicine. Outside of vet med, he also is discovering the magic of parenthood as he and his wife raise their two young sons.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/996092746Thu, 04 Mar 2021 01:00:00 -040042:03falsefullCOS 69 Comedy in MedicineCOS 69 Comedy in MedicineThis week on the Cone….. Dr. Andy Roark talks with veterinary oncosurgeon, stand-up comedian and creative force behind the satirical veterinary news site The Cageliner DR. SARAH BOSTON!

ABOUT OUR GUEST: Dr Sarah Boston is a veterinary surgical oncologist who is an ACVS board certified small animal surgeon and an ACVS Founding Fellow of both Surgical Oncology and Oral & Maxillofacial Surgery. She practises with VCA Canada in the Toronto area. Up until recently, she has spent most of her career in academia as a tenured faculty member at both the University of Guelph and the University of Florida. Dr Boston is also a best-selling author of the book, Lucky Dog: How Being a Veterinarian Saved my Life and one of the creators of The Cageliner, a satirical online newspaper for veterinary professionals. She has recently started doing stand up comedy because she believes that we all need to laugh more.

Links: Dr. Sarah Boston: https://cagelinervet.com https://www.instagram.com/drsarahboston/ Editor: Dustin Bays linktr.ee/BaysBrass @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone….. Dr. Andy Roark talks with veterinary oncosurgeon, stand-up comedian and creative force behind the satirical veterinary news site The Cageliner DR. SARAH BOSTON!

ABOUT OUR GUEST: Dr Sarah Boston is a veterinary surgical oncologist who is an ACVS board certified small animal surgeon and an ACVS Founding Fellow of both Surgical Oncology and Oral & Maxillofacial Surgery. She practises with VCA Canada in the Toronto area. Up until recently, she has spent most of her career in academia as a tenured faculty member at both the University of Guelph and the University of Florida. Dr Boston is also a best-selling author of the book, Lucky Dog: How Being a Veterinarian Saved my Life and one of the creators of The Cageliner, a satirical online newspaper for veterinary professionals. She has recently started doing stand up comedy because she believes that we all need to laugh more.

Links: Dr. Sarah Boston: https://cagelinervet.com https://www.instagram.com/drsarahboston/ Editor: Dustin Bays linktr.ee/BaysBrass @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/987533755Thu, 25 Feb 2021 01:00:00 -040001:16:00falsefullCOS 68 The Bloody Battle Over Grain-Free DietsCOS 68 The Bloody Battle Over Grain-Free DietsThis week on the Cone… Dr. Andy Roark talks to the Skept Vet himself, Dr. Brennan McKenzie about a topic that seems to get blood boiling among veterinarians, vet nutritionists, pet owners, breeders, and dog food manufacturers. Why are we do divided about grain-free pet foods, and what does the research really say?

ABOUT OUR GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor's degree with majors in English Literature and Biology at the University ofCalifornia at Santa Cruz, he obtained a Master’s in Physiology and Animal Behavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of Veterinary Medicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as overdiagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVetBlog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, and writing, Dr. McKenzie has continued to pursue post-graduate training, and in 2015 he completed his MSc in Epidemiology at the London School of Hygiene and Tropical Medicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book forpet owners and veterinary professionals—Placebos for Pets? The Truth about Alternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading, hiking, playing his mandolin and guitar, traveling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone… Dr. Andy Roark talks to the Skept Vet himself, Dr. Brennan McKenzie about a topic that seems to get blood boiling among veterinarians, vet nutritionists, pet owners, breeders, and dog food manufacturers. Why are we do divided about grain-free pet foods, and what does the research really say?

ABOUT OUR GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor's degree with majors in English Literature and Biology at the University ofCalifornia at Santa Cruz, he obtained a Master’s in Physiology and Animal Behavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of Veterinary Medicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as overdiagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVetBlog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, and writing, Dr. McKenzie has continued to pursue post-graduate training, and in 2015 he completed his MSc in Epidemiology at the London School of Hygiene and Tropical Medicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book forpet owners and veterinary professionals—Placebos for Pets? The Truth about Alternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading, hiking, playing his mandolin and guitar, traveling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/982830859Thu, 18 Feb 2021 01:00:00 -040033:35falsefullCOS 67 Parvo on a BudgetCOS 67 Parvo on a BudgetThis week on the Cone….. Dr. Andy Roark talks again with the living legend “Uncle Mikey” Schaer about best practices for handling parvo puppies when money is tight. You don’t want to miss this one! It might even save a life. Let’s get into it!

About Our Guest: Dr. Michael Schaer Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as anintern and then as a medicine resident between1970-73. After the residency, he remained at the AMC as a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Links: Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone….. Dr. Andy Roark talks again with the living legend “Uncle Mikey” Schaer about best practices for handling parvo puppies when money is tight. You don’t want to miss this one! It might even save a life. Let’s get into it!

About Our Guest: Dr. Michael Schaer Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as anintern and then as a medicine resident between1970-73. After the residency, he remained at the AMC as a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Links: Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/980426179Tue, 09 Feb 2021 00:00:00 -040025:00falsefullCOS 66: Pet Nation & Cushing’s Crystal BallCOS 66: Pet Nation & Cushing’s Crystal BallThis week, Dr. Andy Roark talks to lawyer, author and veterinary policy advocate Mark Cushing about what he sees coming to veterinary medicine in 2021 and his new book Pet Nation.

About our Guest: Mark is the Founder and Managing Partner of the Animal Policy Group, LLC, based in Scottsdale, AZ, Portland, OR, and Los Angeles. APG’s clients represent a wide-range of pet health, animal welfare and veterinary educational interests. Mark focuses his practice on providing high-level strategic advice, government advocacy, regulatory and policy services to animal health and veterinary clients with needs at any level of government, and universities and industry groups throughout North America. Mark is a frequent speaker at veterinary medicine and other animal policy conferences. He is a former partner of major regional and national law firms and served as an adjunct professor of law at the LMU Duncan School of Law in Knoxville, Lewis & Clark Law School in Portland, and the University of Oregon School of Law. He is an Honors graduate with distinction from Stanford University and the Willamette University College of Law. Most recently, Mark is the author of Pet Nation, a book released by Penguin Random House that illustrates an inside look at the forces behind how our pets transformed American society and culture. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week, Dr. Andy Roark talks to lawyer, author and veterinary policy advocate Mark Cushing about what he sees coming to veterinary medicine in 2021 and his new book Pet Nation.

About our Guest: Mark is the Founder and Managing Partner of the Animal Policy Group, LLC, based in Scottsdale, AZ, Portland, OR, and Los Angeles. APG’s clients represent a wide-range of pet health, animal welfare and veterinary educational interests. Mark focuses his practice on providing high-level strategic advice, government advocacy, regulatory and policy services to animal health and veterinary clients with needs at any level of government, and universities and industry groups throughout North America. Mark is a frequent speaker at veterinary medicine and other animal policy conferences. He is a former partner of major regional and national law firms and served as an adjunct professor of law at the LMU Duncan School of Law in Knoxville, Lewis & Clark Law School in Portland, and the University of Oregon School of Law. He is an Honors graduate with distinction from Stanford University and the Willamette University College of Law. Most recently, Mark is the author of Pet Nation, a book released by Penguin Random House that illustrates an inside look at the forces behind how our pets transformed American society and culture. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/975449194Thu, 04 Feb 2021 02:00:00 -040001:13:05falsefullCOS 65: Resorptive Lesion in a Kidney Cat (HDYTT)COS 65: Resorptive Lesion in a Kidney Cat (HDYTT)This week on the Cone, (Just in time for Dental Health Month) Dr. Andy Roark finds a resorptive lesion on the upper 3rd premolar of a senior cat who has renal disease. Does he need to put this cat under anesthesia to address her dental disease? Is there an acceptable alternative? If we have to go to oral surgery, how do we set ourselves up for success? Veterinary dentist Dr. Donnell Hansen is on the case and she’s laying down how SHE treats these cases.

Links: The Four Legged Tooth Fairy: https://fourleggedtoothfairy.com

About our Guest: Dr. Donnell Hansen is a board certified veterinary dentist and oral surgeon from the Minnesota BluePearl Hospitals. A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone, (Just in time for Dental Health Month) Dr. Andy Roark finds a resorptive lesion on the upper 3rd premolar of a senior cat who has renal disease. Does he need to put this cat under anesthesia to address her dental disease? Is there an acceptable alternative? If we have to go to oral surgery, how do we set ourselves up for success? Veterinary dentist Dr. Donnell Hansen is on the case and she’s laying down how SHE treats these cases.

Links: The Four Legged Tooth Fairy: https://fourleggedtoothfairy.com

About our Guest: Dr. Donnell Hansen is a board certified veterinary dentist and oral surgeon from the Minnesota BluePearl Hospitals. A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/969918241Thu, 28 Jan 2021 02:00:00 -040022:53falsefullCOS 64: Partial Tears and Early Cruciate Injuries (HDYTT)COS 64: Partial Tears and Early Cruciate Injuries (HDYTT)What do you do with the young dog who limps for a few days and then puts his leg back down and walks on it? What if there’s some joint laxity, but not a full tear? Do you just watch it? Supplements? Rehab? Find out this week!

About our guest: Dr. Dycus currently practices orthopedic surgery at VOSM; he obtained is veterinary degree from Mississippi State University, completed an internship at Auburn, and returned to Mississippi State for a combined surgical residency and Masters degree. In addition, he received his canine rehabilitation certification in 2015. His current focus is on total joint replacement, arthroscopy, and fracture repair along with working with our canine working dogs and canine athletes. Aside from clinical practice he is an associate editor for orthopedics for Veterinary Surgery, an orthopedic consultant for VIN, faculty for AOVET North American, is on the board of trustees for ACVS, and is a council member for the Association for Veterinary Orthopedics and Research (AVORE). He is involved with a number of research projects as well as the co-editor for the textbook Complication in Canine CCL repair due to be published in 2021. Dr. Dycus is frequency asked to lecture and teach labs not only within the United States but also Internationally. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>What do you do with the young dog who limps for a few days and then puts his leg back down and walks on it? What if there’s some joint laxity, but not a full tear? Do you just watch it? Supplements? Rehab? Find out this week!

About our guest: Dr. Dycus currently practices orthopedic surgery at VOSM; he obtained is veterinary degree from Mississippi State University, completed an internship at Auburn, and returned to Mississippi State for a combined surgical residency and Masters degree. In addition, he received his canine rehabilitation certification in 2015. His current focus is on total joint replacement, arthroscopy, and fracture repair along with working with our canine working dogs and canine athletes. Aside from clinical practice he is an associate editor for orthopedics for Veterinary Surgery, an orthopedic consultant for VIN, faculty for AOVET North American, is on the board of trustees for ACVS, and is a council member for the Association for Veterinary Orthopedics and Research (AVORE). He is involved with a number of research projects as well as the co-editor for the textbook Complication in Canine CCL repair due to be published in 2021. Dr. Dycus is frequency asked to lecture and teach labs not only within the United States but also Internationally. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/965053381Thu, 21 Jan 2021 01:59:00 -040025:07falsefullCOS 63: Oscar the Cat is becoming Oscar the GrouchCOS 63: Oscar the Cat is becoming Oscar the GrouchWhen a middle aged cat presents for simply “becoming grumpier,” how aggressive should we be on diagnostics, and what mistakes do we want to avoid? Dr. Margie Scherk weighs in!

About our guest: Two weeks before graduating from OVC in 1982, Margie Scherk packed all of her worldly belongings into her rusty, yellow Honda Civic named Jaundice and drove west to take her last two weeks of school at WCVM. Moving to a place she could see the mountains and ocean every day, she opened Cats Only Veterinary Clinic in 1982, at that time the second feline specific clinic in Canada. The first time they became available to sit, she sat and passed ABVP Feline boards in 1995. Since 2008 she has been teaching, writing and editing exclusively. This takes her around the world where, like a locum, she gets to see how other people practice, only in this case, under some very different circumstances and in different cultures. She is the North American editor of the Journal of Feline Medicine and Surgery, serves on a whole bunch of committees on national, international and feline projects. As a break, she loves to cook. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>When a middle aged cat presents for simply “becoming grumpier,” how aggressive should we be on diagnostics, and what mistakes do we want to avoid? Dr. Margie Scherk weighs in!

About our guest: Two weeks before graduating from OVC in 1982, Margie Scherk packed all of her worldly belongings into her rusty, yellow Honda Civic named Jaundice and drove west to take her last two weeks of school at WCVM. Moving to a place she could see the mountains and ocean every day, she opened Cats Only Veterinary Clinic in 1982, at that time the second feline specific clinic in Canada. The first time they became available to sit, she sat and passed ABVP Feline boards in 1995. Since 2008 she has been teaching, writing and editing exclusively. This takes her around the world where, like a locum, she gets to see how other people practice, only in this case, under some very different circumstances and in different cultures. She is the North American editor of the Journal of Feline Medicine and Surgery, serves on a whole bunch of committees on national, international and feline projects. As a break, she loves to cook. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/961817761Thu, 14 Jan 2021 03:00:00 -040026:43falsefullCOS 62: Feline Stomatitis: Do I really Have to Do This?COS 62: Feline Stomatitis: Do I really Have to Do This?In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks to veterinary dentist and all-around-awesome-person Dr. Donell Hansen about feline stomatitis. What are our options? What do I tell the owners so they don’t freak out? Do I REALLY have to pull those teeth?!? FIND OUT HERE!

About Our Guest: A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks to veterinary dentist and all-around-awesome-person Dr. Donell Hansen about feline stomatitis. What are our options? What do I tell the owners so they don’t freak out? Do I REALLY have to pull those teeth?!? FIND OUT HERE!

About Our Guest: A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak. Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/959200666Thu, 07 Jan 2021 03:00:00 -040022:08falsefullCOS 61: Treating the Addisonian Dog (HDYTT)COS 61: Treating the Addisonian Dog (HDYTT)This week, Uncle Mikey Schaer is back! Together Dr. Schaer and Dr. Andy Roark run through the diagnosis and treatment of "the great pretender," Addison's disease. Get a quick refresher on all the electrolyte oddities you should be looking for, prognostic indicators and treatment options you have at your disposal.

About Our Guest: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMCas a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC). Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This week, Uncle Mikey Schaer is back! Together Dr. Schaer and Dr. Andy Roark run through the diagnosis and treatment of "the great pretender," Addison's disease. Get a quick refresher on all the electrolyte oddities you should be looking for, prognostic indicators and treatment options you have at your disposal.

About Our Guest: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMCas a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC). Editor: Dustin Bays dustin.bays@baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/951779839Thu, 31 Dec 2020 02:00:00 -040018:39falsefullCOS 60: Getting Vets to Let Techs Do What they KnowCOS 60: Getting Vets to Let Techs Do What they KnowThis week, Dr. Andy Roark talks with the original anesthesia nerd Tasha McNerney about how technicians can convince doctors to let them use new skills and knowledge they have acquired from CE. If you are a technician who wants to do more in your practice, or if you’re a doctor or manager who wants to be more comfortable allowing technicians to take on more responsibility, this episode is for you!

About our guest: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 50,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week, Dr. Andy Roark talks with the original anesthesia nerd Tasha McNerney about how technicians can convince doctors to let them use new skills and knowledge they have acquired from CE. If you are a technician who wants to do more in your practice, or if you’re a doctor or manager who wants to be more comfortable allowing technicians to take on more responsibility, this episode is for you!

About our guest: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 50,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/947442271Thu, 24 Dec 2020 02:00:00 -040022:20falsefullCOS 59: Winter Is Coming - Are You Prepared?COS 59: Winter Is Coming - Are You Prepared?“Everyone says the virus is going to get worse as we move inside. COVID caseloads are trending up and everyone is just tired of social distancing. I think all of us have a bit of foreboding about what is to come.“ This week on the Cone of Shame, Dr. Andy Roark talks with Dr. Beth Davidow about her recent article “Winter is Coming… Are You Prepared.” They cover everything from sick policies to air purifiers to clinic-branded outerwear.

Links: The Veterinary Idealist: www.vetidealist.com

About Our Guest: Beth Davidow is a Clinical Assistant Professor in the Emergency and Critical Care Department at Washington State University. Prior to joining WSU, she was the co-founder and co-owner of 2 multispecialty and emergency hospitals in Seattle, Washington. She also has a certificate in patient safety from the institute for healthcare improvement and worked as director of medical quality for BluePearl Veterinary Partners. She blogs about ownership, community, sustainability and quality issues in veterinary medicine at The Veterinary Idealist. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>“Everyone says the virus is going to get worse as we move inside. COVID caseloads are trending up and everyone is just tired of social distancing. I think all of us have a bit of foreboding about what is to come.“ This week on the Cone of Shame, Dr. Andy Roark talks with Dr. Beth Davidow about her recent article “Winter is Coming… Are You Prepared.” They cover everything from sick policies to air purifiers to clinic-branded outerwear.

Links: The Veterinary Idealist: www.vetidealist.com

About Our Guest: Beth Davidow is a Clinical Assistant Professor in the Emergency and Critical Care Department at Washington State University. Prior to joining WSU, she was the co-founder and co-owner of 2 multispecialty and emergency hospitals in Seattle, Washington. She also has a certificate in patient safety from the institute for healthcare improvement and worked as director of medical quality for BluePearl Veterinary Partners. She blogs about ownership, community, sustainability and quality issues in veterinary medicine at The Veterinary Idealist. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/943944268Thu, 17 Dec 2020 02:00:00 -040025:41falsefullCOS 58: Holiday Cat DangersCOS 58: Holiday Cat DangersJust in time for the Holidays! Join Dr. Roark and special guest Margie Sherk for this special episode all about those easily forgotten holiday dangers that we (and cat owning clients) need to keep in mind.

Guest Bio: Two weeks before graduating from OVC in 1982, Margie Scherk packed all of her worldly belongings into her rusty, yellow Honda Civic named Jaundice and drove west to take her last two weeks of school at WCVM. Moving to a place she could see the mountains and ocean every day, she opened Cats Only Veterinary Clinic in 1982, at that time the second feline specific clinic in Canada. The first time they became available to sit, she sat and passed ABVP Feline boards in 1995. Since 2008 she has been teaching, writing and editing exclusively. This takes her around the world where, like a locum, she gets to see how other people practice, only in this case, under some very different circumstances and in different cultures. She is the North American editor of the Journal of Feline Medicine and Surgery, serves on a whole bunch of committees on national, international and feline projects. As a break, she loves to cook. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Just in time for the Holidays! Join Dr. Roark and special guest Margie Sherk for this special episode all about those easily forgotten holiday dangers that we (and cat owning clients) need to keep in mind.

Guest Bio: Two weeks before graduating from OVC in 1982, Margie Scherk packed all of her worldly belongings into her rusty, yellow Honda Civic named Jaundice and drove west to take her last two weeks of school at WCVM. Moving to a place she could see the mountains and ocean every day, she opened Cats Only Veterinary Clinic in 1982, at that time the second feline specific clinic in Canada. The first time they became available to sit, she sat and passed ABVP Feline boards in 1995. Since 2008 she has been teaching, writing and editing exclusively. This takes her around the world where, like a locum, she gets to see how other people practice, only in this case, under some very different circumstances and in different cultures. She is the North American editor of the Journal of Feline Medicine and Surgery, serves on a whole bunch of committees on national, international and feline projects. As a break, she loves to cook. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/940164061Thu, 10 Dec 2020 02:00:00 -040020:11falsefullCOS 57: The Stiff Puppy - Panosteitis vs OCD (HDYTT)COS 57: The Stiff Puppy - Panosteitis vs OCD (HDYTT)This week on the Cone! Dr. Andy Roark calls us world-renowned veterinary orthopedist Dr. David Dycus to ask about a case. “Hey David, I have a 6m.o. Labrador retriever who the owners say is stiff in the morning when he gets up. What’s causing this? Should I blow it off? Should I give it some time? How do YOU treat that?”

About Our Guest: David Dycus, DVM, MS, CCRP Diplomate, American College of Veterinary Surgeons - Small Animal Director/Chief of Orthopedic Surgery, Nexus Veterinary Bone and Joint Center Medical Director, Nexus Veterinary Specialists (NVS) www.nexusvet.com Co-Founder/Co-Director, Veterinary Sports Medicine & Rehabilitation Institute (VSMRI) www.vsmri.com Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone! Dr. Andy Roark calls us world-renowned veterinary orthopedist Dr. David Dycus to ask about a case. “Hey David, I have a 6m.o. Labrador retriever who the owners say is stiff in the morning when he gets up. What’s causing this? Should I blow it off? Should I give it some time? How do YOU treat that?”

About Our Guest: David Dycus, DVM, MS, CCRP Diplomate, American College of Veterinary Surgeons - Small Animal Director/Chief of Orthopedic Surgery, Nexus Veterinary Bone and Joint Center Medical Director, Nexus Veterinary Specialists (NVS) www.nexusvet.com Co-Founder/Co-Director, Veterinary Sports Medicine & Rehabilitation Institute (VSMRI) www.vsmri.com Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/934766854Thu, 03 Dec 2020 02:00:00 -040017:52falsefullCOS 56 C-Section Pain Control (HDYTT)COS 56 C-Section Pain Control (HDYTT)This week on the Cone…. Dr. Andy Roark talks to the original anesthesia nerd Tasha McNerney CVT CVPP VTS (Anesthesia) about Petunia, a 2yo F English Bulldog who is about to have a C-section. We want to make sure that Petunia’s pain is controlled and her puppies are safe. Tasha McNerney…. How do you treat that?

About Our Guest: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 50,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This week on the Cone…. Dr. Andy Roark talks to the original anesthesia nerd Tasha McNerney CVT CVPP VTS (Anesthesia) about Petunia, a 2yo F English Bulldog who is about to have a C-section. We want to make sure that Petunia’s pain is controlled and her puppies are safe. Tasha McNerney…. How do you treat that?

About Our Guest: Tasha McNerney obtained her CVT in 2005 and has worked clinically in the areas of anesthesia and surgery ever since. Tasha obtained her CVPP (certified veterinary pain practitioner) designation in 2013 and became a veterinary technician specialist in anesthesia in 2015. Tasha has been a featured speaker on various anesthesia and pain management topics at several international veterinary conferences. Tasha is the author of many articles and blogs on anesthesia and pain management related topics. In 2013 Tasha created the Facebook group Veterinary Anesthesia Nerds, which has over 50,000 members taking part in education and exchange of ideas from all over the world! Tasha is crazy and bought a 1920's fixer upper and is now obsessed with home improvement tutorials on YouTube. She lives in Philadelphia with her husband, son, one perfect cat, and one jerk cat. Trust me that cat is a jerk. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/931082527Thu, 26 Nov 2020 02:00:00 -040016:48falsefullCOS 55 Thanksgiving Pancreatitis Smorgasbord (HDYTT)COS 55 Thanksgiving Pancreatitis Smorgasbord (HDYTT)In this episode, Dr. Andy Roark talks to the VetGirl herself, Dr. Justine Lee about how SHE treats pancreatitis. We’ve got a tiny dog who ate half a heavenly ham. How do YOU treat that?

HELPFUL LINKS: VetGirl: https://vetgirlontherun.com/

ABOUT OUR GUEST: Dr. Justine Lee DVM, DACVECC, DABT lectures throughout the world on emergency, critical care, and toxicology, and was honored to receive the Speaker of the Year Award at the North American Veterinary Conference (2016, 2015, 2011) and Association des Médecines Vétérinaires du Québec (2012). Dr. Lee was the co-host veterinary analyst on Nat Geo Wild‘s Animal ER LIVE, and was the former contributor/blogger to Prevention magazine, PetMD: The Daily Vet, Pet Health Network and Voyce. She has been featured on NBC Weekend Today, Rachael Ray, WCCO, MPR, and various other TV and radio engagements. Dr. Lee is a part-time criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, MN. VETgirl was the brainchild of Dr. Justine Lee. Years ago, while frantically studying for her board examination(s), she decided to take some time out to relieve some stress (aka “panic) by running. While pounding the pavement, she thought, “Why can’t I listen to this stuff on my Walkman while I exercise?” (She is old, and this was pre-Ipod days). Since sleeping on top of her textbooks didn’t appear to osmotically work, she decided that this “listen and learn” modality would truly be the best way to “take it all” in while frantically multi-tasking. And that’s when she teamed up with techno-saavy Dr. Pachtinger to create VETgirl. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>In this episode, Dr. Andy Roark talks to the VetGirl herself, Dr. Justine Lee about how SHE treats pancreatitis. We’ve got a tiny dog who ate half a heavenly ham. How do YOU treat that?

HELPFUL LINKS: VetGirl: https://vetgirlontherun.com/

ABOUT OUR GUEST: Dr. Justine Lee DVM, DACVECC, DABT lectures throughout the world on emergency, critical care, and toxicology, and was honored to receive the Speaker of the Year Award at the North American Veterinary Conference (2016, 2015, 2011) and Association des Médecines Vétérinaires du Québec (2012). Dr. Lee was the co-host veterinary analyst on Nat Geo Wild‘s Animal ER LIVE, and was the former contributor/blogger to Prevention magazine, PetMD: The Daily Vet, Pet Health Network and Voyce. She has been featured on NBC Weekend Today, Rachael Ray, WCCO, MPR, and various other TV and radio engagements. Dr. Lee is a part-time criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, MN. VETgirl was the brainchild of Dr. Justine Lee. Years ago, while frantically studying for her board examination(s), she decided to take some time out to relieve some stress (aka “panic) by running. While pounding the pavement, she thought, “Why can’t I listen to this stuff on my Walkman while I exercise?” (She is old, and this was pre-Ipod days). Since sleeping on top of her textbooks didn’t appear to osmotically work, she decided that this “listen and learn” modality would truly be the best way to “take it all” in while frantically multi-tasking. And that’s when she teamed up with techno-saavy Dr. Pachtinger to create VETgirl. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/928250668Thu, 19 Nov 2020 02:00:00 -040014:43falsefullCOS 54 The Truth About Dog ParksCOS 54 The Truth About Dog ParksThis week on the COS Dr. Roark gets into the dirt about dog parks with Dr. Susan Little. This episode is made possible by Elanco.

Helpful Links: BeWormReady.com Elanco.com Open-access study: https://parasitesandvectors.biomedcentral.com/articles/10.1186/s13071-020-04147-6 Clinician’s Brief: https://www.cliniciansbrief.com/article/parks-pets-parasites-controlling-canine-intestinal-helminths

About our Guest: Susan E. Little, DVM, PhD, DACVM-Parasit. Dr. Susan Little is Regents Professor and the Krull-Ewing Chair inVeterinary Parasitology at the Center for Veterinary Health Sciences,Oklahoma State University where she is active in veterinary parasitology teaching and oversees a research program that focuses on zoonotic parasites and tick-borne diseases. She is past-president of both the American Association of Veterinary Parasitologists and the Companion Animal Parasite Council and currently serves as co-Director of the National Center for Veterinary Parasitology. Dr. Little has authored more than 150 publications on veterinary and human parasites and tick-borne disease agents. She is also recognized as an outstanding teacher and has been awarded two Excellence in Teaching Awards from the national Student American Veterinary Medical Association (SAVMA). In 2017 Dr. Little received the Distinguished Veterinary Parasitologist Award from the American Association of Veterinary Parasitologists. Sponsored by: Elanco is a global animal health leader, committed to innovating to improve the health of animals, and advocate for customers while creating value through innovative products, expertise and service. Elanco’s promise is based on its vision of Food and Companionship Enriching Life, and is dedicated to advancing the health of animals, people and the planet. Visit Elanco.com to learn more. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the COS Dr. Roark gets into the dirt about dog parks with Dr. Susan Little. This episode is made possible by Elanco.

Helpful Links: BeWormReady.com Elanco.com Open-access study: https://parasitesandvectors.biomedcentral.com/articles/10.1186/s13071-020-04147-6 Clinician’s Brief: https://www.cliniciansbrief.com/article/parks-pets-parasites-controlling-canine-intestinal-helminths

About our Guest: Susan E. Little, DVM, PhD, DACVM-Parasit. Dr. Susan Little is Regents Professor and the Krull-Ewing Chair inVeterinary Parasitology at the Center for Veterinary Health Sciences,Oklahoma State University where she is active in veterinary parasitology teaching and oversees a research program that focuses on zoonotic parasites and tick-borne diseases. She is past-president of both the American Association of Veterinary Parasitologists and the Companion Animal Parasite Council and currently serves as co-Director of the National Center for Veterinary Parasitology. Dr. Little has authored more than 150 publications on veterinary and human parasites and tick-borne disease agents. She is also recognized as an outstanding teacher and has been awarded two Excellence in Teaching Awards from the national Student American Veterinary Medical Association (SAVMA). In 2017 Dr. Little received the Distinguished Veterinary Parasitologist Award from the American Association of Veterinary Parasitologists. Sponsored by: Elanco is a global animal health leader, committed to innovating to improve the health of animals, and advocate for customers while creating value through innovative products, expertise and service. Elanco’s promise is based on its vision of Food and Companionship Enriching Life, and is dedicated to advancing the health of animals, people and the planet. Visit Elanco.com to learn more. Editor: Dustin Bays www.baysbrass.com @Bays4Bays Twitter/Instagram

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/926663821Thu, 12 Nov 2020 02:00:00 -040028:05falsefullCOS 53 Progressive Weakness in a Cat (HDYTT)COS 53 Progressive Weakness in a Cat (HDYTT)Join Dr. Roark and the wizard, the legend "Uncle Mickey Schaer" as they talk about progressive weakness in a cat! Let's get into this case!

ABOUT OUR GUEST: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMCas a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Join Dr. Roark and the wizard, the legend "Uncle Mickey Schaer" as they talk about progressive weakness in a cat! Let's get into this case!

ABOUT OUR GUEST: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMCas a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/922845703Thu, 05 Nov 2020 02:00:00 -040026:58falsefullCOS 52 Venomous Snake Bite to the Lip! (HDYTT)COS 52 Venomous Snake Bite to the Lip! (HDYTT)Join Dr. Roark and the wizard, the legend "Uncle Mickey Schaer" as they talk about that case that terrifies us all - the venomous snake bite!

ABOUT OUR GUEST: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMCas a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Join Dr. Roark and the wizard, the legend "Uncle Mickey Schaer" as they talk about that case that terrifies us all - the venomous snake bite!

ABOUT OUR GUEST: Dr. Michael Schaer received his D.V.M. degree from the University of Illinois in 1970. He then went to the Animal Medical Center (AMC) in New York City where he served as an intern and then as a medicine resident between1970-73. After the residency, he remained at the AMCas a staff member in the Department of Medicine until 1977. He then joined a private small animal practice in New Jersey until late 1978 at which time he joined the faculty at the University of Florida, College of Veterinary Medicine where he has remained until the present time. He has published several papers and book chapters and he has lectured nationally and internationally. Dr. Schaer is also the author of five textbooks: Clinical Medicine of the Dog and Cat – 1st, 2nd, and 3rdeditions and Clinical Signs in Small Animal Medicine, 1st and2nd editions. At the U of F, Dr. Schaer functions mainly as a clinician and a teacher. His previous UF professional duties included: Professor and Associate Chairman-Department of Small Animal Clinical Sciences, Associate Chief of Staff-Small Animal Hospital, and Service Chief-Small Animal Medicine. Dr. Schaer served as Interim Chair, Department of Comparative, Diagnostic, and Population Medicine from February 2017-September 2018. He is currently Professor Emeritus and Adjunct Professor in Emergency and Critical Care Medicine, while still doing active teaching in the classroom and in the critical care unit. Dr. Schaer is board certified in internal medicine (ACVIM) and emergency and critical care (ACVECC).

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/918629842Thu, 29 Oct 2020 03:00:00 -040031:23falsefullCOS 51 The Stenotic & Chronically Infected Dog Ear (HDYTT)COS 51 The Stenotic & Chronically Infected Dog Ear (HDYTT)What do you do when you have an 8yo shih tzu who has had ear infections his entire life, and now the ear canals are scarred down and re-infected? That's what we're getting into this week!

UPCOMING WORKSHOPS: Medicating Cats Positively with Dr. Andy Roark and Ingrid Johnson October 28, 2020. Head over to: https://drandyroark.com/product/medicating-cats-positively/ to learn more.

ABOUT OUR GUEST: Dr. Jeff Tinsley graduated from Vet school at Tuskegee University in 2017. He completed a Small Animal Rotating Internship in 2018 at the Blue Pearl of San Antonio, TX. He stayed in San Antonio for a year of General Practice, then moved to Louisville, KY for a one year Dermatology Specialty Internship with Animal Dermatology Clinic. He is now starting a Dermatology Residency and staying with ADC of Louisville for the next 3 years. Outside of vet med he enjoys supporting local restaurants, teaching crossfit and running with his dog “Renly”.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>What do you do when you have an 8yo shih tzu who has had ear infections his entire life, and now the ear canals are scarred down and re-infected? That's what we're getting into this week!

UPCOMING WORKSHOPS: Medicating Cats Positively with Dr. Andy Roark and Ingrid Johnson October 28, 2020. Head over to: https://drandyroark.com/product/medicating-cats-positively/ to learn more.

ABOUT OUR GUEST: Dr. Jeff Tinsley graduated from Vet school at Tuskegee University in 2017. He completed a Small Animal Rotating Internship in 2018 at the Blue Pearl of San Antonio, TX. He stayed in San Antonio for a year of General Practice, then moved to Louisville, KY for a one year Dermatology Specialty Internship with Animal Dermatology Clinic. He is now starting a Dermatology Residency and staying with ADC of Louisville for the next 3 years. Outside of vet med he enjoys supporting local restaurants, teaching crossfit and running with his dog “Renly”.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/914943406Thu, 22 Oct 2020 03:00:00 -040022:10falsefullCOS 50 Pot Brownie and Candy Bender (HDYTT)COS 50 Pot Brownie and Candy Bender (HDYTT)Chowhound, the labrador retriever is in room 3. She got into the giant bowl of Halloween candy AND she ate a half a pan of pot brownies. Mom and Dad don't really know how much of what! Dr. Justine Lee, how do you treat that?

HELPFUL LINKS: VetGirl: https://vetgirlontherun.com/ Medicating Cats Positively with Dr. Andy Roark and Ingrid Johnson October 28, 2020. Head over to: https://drandyroark.com/product/medicating-cats-positively/ to learn more.

ABOUT OUR GUEST: Dr. Justine Lee DVM, DACVECC, DABT lectures throughout the world on emergency, critical care, and toxicology, and was honored to receive the Speaker of the Year Award at the North American Veterinary Conference (2016, 2015, 2011) and Association des Médecines Vétérinaires du Québec (2012). Dr. Lee was the co-host veterinary analyst on Nat Geo Wild‘s Animal ER LIVE, and was the former contributor/blogger to Prevention magazine, PetMD: The Daily Vet, Pet Health Network and Voyce. She has been featured on NBC Weekend Today, Rachael Ray, WCCO, MPR, and various other TV and radio engagements. Dr. Lee is a part-time criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, MN. VETgirl was the brainchild of Dr. Justine Lee. Years ago, while frantically studying for her board examination(s), she decided to take some time out to relieve some stress (aka “panic) by running. While pounding the pavement, she thought, “Why can’t I listen to this stuff on my Walkman while I exercise?” (She is old, and this was pre-Ipod days). Since sleeping on top of her textbooks didn’t appear to osmotically work, she decided that this “listen and learn” modality would truly be the best way to “take it all” in while frantically multi-tasking. And that’s when she teamed up with techno-saavy Dr. Pachtinger to create VETgirl…

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Chowhound, the labrador retriever is in room 3. She got into the giant bowl of Halloween candy AND she ate a half a pan of pot brownies. Mom and Dad don't really know how much of what! Dr. Justine Lee, how do you treat that?

HELPFUL LINKS: VetGirl: https://vetgirlontherun.com/ Medicating Cats Positively with Dr. Andy Roark and Ingrid Johnson October 28, 2020. Head over to: https://drandyroark.com/product/medicating-cats-positively/ to learn more.

ABOUT OUR GUEST: Dr. Justine Lee DVM, DACVECC, DABT lectures throughout the world on emergency, critical care, and toxicology, and was honored to receive the Speaker of the Year Award at the North American Veterinary Conference (2016, 2015, 2011) and Association des Médecines Vétérinaires du Québec (2012). Dr. Lee was the co-host veterinary analyst on Nat Geo Wild‘s Animal ER LIVE, and was the former contributor/blogger to Prevention magazine, PetMD: The Daily Vet, Pet Health Network and Voyce. She has been featured on NBC Weekend Today, Rachael Ray, WCCO, MPR, and various other TV and radio engagements. Dr. Lee is a part-time criticalist at Animal Emergency & Referral Center, a specialty referral hospital in the Twin Cities, MN. VETgirl was the brainchild of Dr. Justine Lee. Years ago, while frantically studying for her board examination(s), she decided to take some time out to relieve some stress (aka “panic) by running. While pounding the pavement, she thought, “Why can’t I listen to this stuff on my Walkman while I exercise?” (She is old, and this was pre-Ipod days). Since sleeping on top of her textbooks didn’t appear to osmotically work, she decided that this “listen and learn” modality would truly be the best way to “take it all” in while frantically multi-tasking. And that’s when she teamed up with techno-saavy Dr. Pachtinger to create VETgirl…

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/910030744Thu, 15 Oct 2020 02:00:00 -040023:03falsefullCOS 49: Your Scratching Post Isn't Enough (HDYTT)COS 49: Your Scratching Post Isn't Enough (HDYTT)What counts as "enrichment" versus what is just basic necessity for a cat? When a cat owner is convinced that their cat has all the "enrichment" he can handle, but you only see the basic boxes checked, how do you treat that???

HELPFUL LINKS: Vertical spaces for cats - https://www.fundamentallyfeline.com/shop/vertical-space-diy-components/ Placing Environmental Enrichment Items - https://www.fundamentallyfeline.com/meeting-cats-environmental-needs-maximizing-resource-placement/ Catios - https://www.fundamentallyfeline.com/catios-options-to-consider-when-building-a-catio/ Scratching - https://www.fundamentallyfeline.com/shop/scratching/ Cat Wheels - https://www.fundamentallyfeline.com/how-to-encourage-your-cat-to-use-a-cat-wheel/

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>What counts as "enrichment" versus what is just basic necessity for a cat? When a cat owner is convinced that their cat has all the "enrichment" he can handle, but you only see the basic boxes checked, how do you treat that???

HELPFUL LINKS: Vertical spaces for cats - https://www.fundamentallyfeline.com/shop/vertical-space-diy-components/ Placing Environmental Enrichment Items - https://www.fundamentallyfeline.com/meeting-cats-environmental-needs-maximizing-resource-placement/ Catios - https://www.fundamentallyfeline.com/catios-options-to-consider-when-building-a-catio/ Scratching - https://www.fundamentallyfeline.com/shop/scratching/ Cat Wheels - https://www.fundamentallyfeline.com/how-to-encourage-your-cat-to-use-a-cat-wheel/

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/905881783Thu, 08 Oct 2020 09:19:00 -040018:23falsefullCOS 48: Chihuahua Down! (HDYTT)COS 48: Chihuahua Down! (HDYTT)This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark is wrestling with a Chihuahua that can't use its hind legs. Fortunately, the amazing neurologist Carrie Jurney is here to help him out. Let's get into this!

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark is wrestling with a Chihuahua that can't use its hind legs. Fortunately, the amazing neurologist Carrie Jurney is here to help him out. Let's get into this!

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/901855774Thu, 01 Oct 2020 11:01:00 -040023:29falsefullCOS 47: The Mysterious Belly-Bald Cat (HDYTT)COS 47: The Mysterious Belly-Bald Cat (HDYTT)This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Jeff Tinsley talk Feline Allergic Dermatitis. Let's get into it!

ABOUT OUR GUEST Instagram: @DermDogtorJeff Dr. Jeff Tinsley graduated from Vet school at Tuskegee University in 2017. He completed a Small Animal Rotating Internship in 2018 at the Blue Pearl of San Antonio, TX. He stayed in San Antonio for a year of General Practice, then moved to Louisville, KY for a one year Dermatology Specialty Internship with Animal Dermatology Clinic. He is now starting a Dermatology Residency and staying with ADC of Louisville for the next 3 years. Outside of vet med he enjoys supporting local restaurants, teaching crossfit and running with his dog “Renly”.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark and Dr. Jeff Tinsley talk Feline Allergic Dermatitis. Let's get into it!

ABOUT OUR GUEST Instagram: @DermDogtorJeff Dr. Jeff Tinsley graduated from Vet school at Tuskegee University in 2017. He completed a Small Animal Rotating Internship in 2018 at the Blue Pearl of San Antonio, TX. He stayed in San Antonio for a year of General Practice, then moved to Louisville, KY for a one year Dermatology Specialty Internship with Animal Dermatology Clinic. He is now starting a Dermatology Residency and staying with ADC of Louisville for the next 3 years. Outside of vet med he enjoys supporting local restaurants, teaching crossfit and running with his dog “Renly”.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/898412146Thu, 24 Sep 2020 16:28:00 -040028:04falsefullCOS 46: Hip Dysplasia: Conservative and Rehabilitation ManagementCOS 46: Hip Dysplasia: Conservative and Rehabilitation ManagementDr. Andy Roark and Dr. David Dycus discuss hip dysplasia and review Dr. Dycus's article on Conservative Management and Rehab for these cases.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Dr. Andy Roark and Dr. David Dycus discuss hip dysplasia and review Dr. Dycus's article on Conservative Management and Rehab for these cases.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/893893009Thu, 17 Sep 2020 09:08:00 -040044:01falsefullCOS 45: Make this Dog Diarrhea STOP! (HDYTT)COS 45: Make this Dog Diarrhea STOP! (HDYTT)This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with his dear friend, the dynamic and shining star that is veterinary nutritionist Dr. Jackie Parr. They discuss that young dog diarrhea that just. wont. resolve. How do YOU treat that?

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete emersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with his dear friend, the dynamic and shining star that is veterinary nutritionist Dr. Jackie Parr. They discuss that young dog diarrhea that just. wont. resolve. How do YOU treat that?

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete emersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/890007433Thu, 10 Sep 2020 13:04:00 -040018:31falsefullCOS 44: NEW RESEARCH - What REALLY Keeps Techs Engaged and Satisfied?COS 44: NEW RESEARCH - What REALLY Keeps Techs Engaged and Satisfied?This week on the Cone!!! New JAVMA article about what technicians really care about in their jobs. Are you providing them? Are you wasting your time and resources doing things they don't care about? Let's get into this!

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator of the Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone!!! New JAVMA article about what technicians really care about in their jobs. Are you providing them? Are you wasting your time and resources doing things they don't care about? Let's get into this!

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator of the Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/885873700Thu, 03 Sep 2020 09:11:00 -040047:04falsefullCOS 43: Neck Pain in the Screaming Beagle (HDYTT)COS 43: Neck Pain in the Screaming Beagle (HDYTT)This week on the Cone of Shame... Dr. Andy Roark talks to the amazing vet neurologist Dr. Carrie Jurney about neck pain. You don't want to get this one wrong. Let's get into this episode!

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone of Shame... Dr. Andy Roark talks to the amazing vet neurologist Dr. Carrie Jurney about neck pain. You don't want to get this one wrong. Let's get into this episode!

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/882018583Thu, 27 Aug 2020 04:00:00 -040018:42falsefullCOS 42: Can We Fix A Naughty Cat? (HDYTT)COS 42: Can We Fix A Naughty Cat? (HDYTT)This week on the Cone.... Dr. Andy Roark and feline behavior expert Ingrid Johnson discuss what to do with a naughty boy who bullies, tears open food bags and says offensive things (well, we don't know what he says, but we bet they are NSFW). Can we "fix" cats like this??? Let's get into it!

Helpful links: Screened porch: www.facebook.com/FundamentallyFel…=351308551623479 Catio: www.facebook.com/FundamentallyFel…1064791396941854 Strollin'!: www.facebook.com/FundamentallyFel…=351291291625205 Finn demonstrates "recall": www.fundamentallyfeline.com/finn-demons…r-to-train/ Yard fun!: www.fundamentallyfeline.com/yard-fun-th…e-for-cats/ Summertime enrichment: www.fundamentallyfeline.com/summertime-…-ice-cubes/ More on catios: www.fundamentallyfeline.com/catios-opti…ng-a-catio/

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone.... Dr. Andy Roark and feline behavior expert Ingrid Johnson discuss what to do with a naughty boy who bullies, tears open food bags and says offensive things (well, we don't know what he says, but we bet they are NSFW). Can we "fix" cats like this??? Let's get into it!

Helpful links: Screened porch: www.facebook.com/FundamentallyFel…=351308551623479 Catio: www.facebook.com/FundamentallyFel…1064791396941854 Strollin'!: www.facebook.com/FundamentallyFel…=351291291625205 Finn demonstrates "recall": www.fundamentallyfeline.com/finn-demons…r-to-train/ Yard fun!: www.fundamentallyfeline.com/yard-fun-th…e-for-cats/ Summertime enrichment: www.fundamentallyfeline.com/summertime-…-ice-cubes/ More on catios: www.fundamentallyfeline.com/catios-opti…ng-a-catio/

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/878082862Thu, 20 Aug 2020 14:16:00 -040022:56falsefullCOS 41: NEW RESEARCH - LGTBQ+ Mental Health in Veterinary MedicineCOS 41: NEW RESEARCH - LGTBQ+ Mental Health in Veterinary MedicineWORKSHOP: Finding Your Voice - How To Speak Persuasively to Groups Learn more here: https://unchartedvet.com/finding-your-voice/ This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with Dr. Tracy Witte about her TWO new journal articles. The first is a commentary on storage of euthanasia solution, and the second is a survey of negative mental health outcomes , workplace and school climate, and identity disclosure for LGBTQ+ veterinary professionals in the US and UK.

LINKS: A survey of negative mental health outcomes, workplace and school climate, and identity disclosure for lesbian, gay, bisexual, transgender, queer, questioning, and asexual veterinary professionals and students in the United States and United Kingdom - https://avmajournals.avma.org/doi/abs/10.2460/javma.257.4.417 Suicides and deaths of undetermined intent among veterinary professionals from 2003 through 2014 https://avmajournals.avma.org/doi/abs/10.2460/javma.255.5.595 A guide to fostering an LGBTQ-inclusive workplace: https://journals.lww.com/nursingmanagement/fulltext/2019/06000/a_guide_to_fostering_an_lgbtq_inclusive_workplace.10.aspx?casa_token=nmezPvT3XPwAAAAA:oXnUYa25ckAP6X-pC6UuPDDBhZ61415ukHFh2gLQxBewQqt7dKapxTWNHbHXaPG34de8oDF9aAWqHO4yQTwzAlGdAQ Pride VMC: https://pridevmc.org/

ABOUT OUR GUEST: Dr. Tracy Witte is an Associate Professor in the Department of Psychology at Auburn University, as well as a licensed psychologist. Her research is primarily focused on understanding and preventing suicidal behavior, with a line of work investigating suicide and other negative mental health outcomes in veterinarians, other vet professionals, and vet students.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>WORKSHOP: Finding Your Voice - How To Speak Persuasively to Groups Learn more here: https://unchartedvet.com/finding-your-voice/ This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks with Dr. Tracy Witte about her TWO new journal articles. The first is a commentary on storage of euthanasia solution, and the second is a survey of negative mental health outcomes , workplace and school climate, and identity disclosure for LGBTQ+ veterinary professionals in the US and UK.

LINKS: A survey of negative mental health outcomes, workplace and school climate, and identity disclosure for lesbian, gay, bisexual, transgender, queer, questioning, and asexual veterinary professionals and students in the United States and United Kingdom - https://avmajournals.avma.org/doi/abs/10.2460/javma.257.4.417 Suicides and deaths of undetermined intent among veterinary professionals from 2003 through 2014 https://avmajournals.avma.org/doi/abs/10.2460/javma.255.5.595 A guide to fostering an LGBTQ-inclusive workplace: https://journals.lww.com/nursingmanagement/fulltext/2019/06000/a_guide_to_fostering_an_lgbtq_inclusive_workplace.10.aspx?casa_token=nmezPvT3XPwAAAAA:oXnUYa25ckAP6X-pC6UuPDDBhZ61415ukHFh2gLQxBewQqt7dKapxTWNHbHXaPG34de8oDF9aAWqHO4yQTwzAlGdAQ Pride VMC: https://pridevmc.org/

ABOUT OUR GUEST: Dr. Tracy Witte is an Associate Professor in the Department of Psychology at Auburn University, as well as a licensed psychologist. Her research is primarily focused on understanding and preventing suicidal behavior, with a line of work investigating suicide and other negative mental health outcomes in veterinarians, other vet professionals, and vet students.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/874669900Thu, 13 Aug 2020 11:42:00 -040035:59falsefullCOS 40 New Vomiting in an Older Cat (HDYTT)COS 40 New Vomiting in an Older Cat (HDYTT)This week on the Cone..... Dr. Andy Roark sits down with the Kibble Queen Dr. Jackie Parr to discuss new vomiting in a 6 year old cat. How do you treat that?

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete emersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>This week on the Cone..... Dr. Andy Roark sits down with the Kibble Queen Dr. Jackie Parr to discuss new vomiting in a 6 year old cat. How do you treat that?

ABOUT OUR GUEST: Dr. Jackie Parr BScH, DVM, MSc, Dip ACVN When Bruno the chocolate lab was found after 27 days in the bottom of an abandoned well, Dr. Jackie Parr was one of the people he desperately needed. Refeeding syndrome, muscle loss, dangerously fluctuating electrolyte levels and more were all part of a language Dr. Parr intimately understood. After 14 years of specialized veterinary nutritional study, Bruno was exactly the kind of patient she had been preparing for. And that’s how it’s always been for Dr. Jackie Parr: complete emersion in the science of veterinary nutrition as a means to an important end – for all the Bruno’s of the world. A Board Certified Veterinary Nutritionist TM, and festooned with veterinary and academic designations that speak to a passion for science and animal care that borders on obsession, Dr. Parr is among the elite where animal nutrition is concerned. A natural educator, Dr. Parr is widely sought after in professional veterinarian circles as both a public speaker, and as a specialist for consults on the most unique and emergent nutritional cases. She is a passionate nutrition advocate and an accessible expert with feet planted firmly in both the academic and practical worlds of specialized nutritional medicine. For more information: www.kibblequeen.com

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/870266653Thu, 06 Aug 2020 11:50:00 -040022:38falsefullCOS 39: Thunderstorm Phobia Dogs (HDYTT)COS 39: Thunderstorm Phobia Dogs (HDYTT)This week on the Cone.... Dr. Andy Roark talks with Veterinary Behaviorist Dr. Lisa Radosta about thunderstorm phobia in a 4yo MN Vizsla. How do you treat that?

HELPFUL LINKS Blunt Dissection Podcast: https://www.drdavenicol.com/single-post/2020/06/25/Blunt-Dissection-Ep-41-Dr-Lisa-Radosta---Being-Unbreakable-and-much-more-besides Noise aversion checklist: https://www.zoetisus.com/products/dogs/sileo/pdf/sileo-diagnostic-checklist.pdf Vetgirl webinar on how/when to prescribe Psychotropic medications :https://vetgirlontherun.com/webinars/psychotropicmedications/ Dr. Lisa Radosta: https://www.flvetbehavior.com/ Dog Nerds: https://dognerds.thinkific.com/pages/welcome Fear Free: https://fearfreepets.com/ Fear Free Happy Homes: https://fearfreehappyhomes.com/

ABOUT OUR GUEST Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006. She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free. She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds. Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs. Co-founder of Dog Nerds, the best place for online help for troubled pets.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone.... Dr. Andy Roark talks with Veterinary Behaviorist Dr. Lisa Radosta about thunderstorm phobia in a 4yo MN Vizsla. How do you treat that?

HELPFUL LINKS Blunt Dissection Podcast: https://www.drdavenicol.com/single-post/2020/06/25/Blunt-Dissection-Ep-41-Dr-Lisa-Radosta---Being-Unbreakable-and-much-more-besides Noise aversion checklist: https://www.zoetisus.com/products/dogs/sileo/pdf/sileo-diagnostic-checklist.pdf Vetgirl webinar on how/when to prescribe Psychotropic medications :https://vetgirlontherun.com/webinars/psychotropicmedications/ Dr. Lisa Radosta: https://www.flvetbehavior.com/ Dog Nerds: https://dognerds.thinkific.com/pages/welcome Fear Free: https://fearfreepets.com/ Fear Free Happy Homes: https://fearfreehappyhomes.com/

ABOUT OUR GUEST Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006. She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free. She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds. Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs. Co-founder of Dog Nerds, the best place for online help for troubled pets.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/866718967Thu, 30 Jul 2020 11:32:00 -040022:26falsefullCOS 38: I Can't Get Margins on this MCT (HDYTT)COS 38: I Can't Get Margins on this MCT (HDYTT)This week on the Cone.... Dr. Andy Roark talks to the one and only Dr. Sue Ettinger (aka Dr. Sue Cancer Vet) about what to do with a Mast Cell Tumor on a Pittie foot. Let's get into this!

LINKS: Dr. Sue Ettinger Youtube channel: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A Dr. Sue's Collection of Youtube videos on canine and feline lymphoma: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A/search?query=lymphoma

ABOUT OUR GUEST: Sue Ettinger, DVM, Diplomate ACVIM (Oncology)Veterinary Cancer Specialist, Speaker, Book Author DrSueCancerVet@gmail.com www.DrSueCancerVet.com See Something, Do Something - Why wait? Aspirate! ®

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>This week on the Cone.... Dr. Andy Roark talks to the one and only Dr. Sue Ettinger (aka Dr. Sue Cancer Vet) about what to do with a Mast Cell Tumor on a Pittie foot. Let's get into this!

LINKS: Dr. Sue Ettinger Youtube channel: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A Dr. Sue's Collection of Youtube videos on canine and feline lymphoma: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A/search?query=lymphoma

ABOUT OUR GUEST: Sue Ettinger, DVM, Diplomate ACVIM (Oncology)Veterinary Cancer Specialist, Speaker, Book Author DrSueCancerVet@gmail.com www.DrSueCancerVet.com See Something, Do Something - Why wait? Aspirate! ®

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/860024554Thu, 23 Jul 2020 15:10:00 -040022:45falsefullCOS 37: Breaking Racial Barriers in Veterinary MedicineCOS 37: Breaking Racial Barriers in Veterinary MedicineThis week on the Cone.... Dr. Andy Roark talks with Dr. Tierra Price and Dr. Jeff Tinsley about their journeys to become young leaders in our profession and the experiences they have had making their way as black veterinarians in a very white profession. Dr. Tierra Price is a recent graduate of Virginia-Maryland College of Veterinary Medicine, where she served as Vice President of her class and President of the Women’s Veterinary Development Leadership Initiative. She is currently a Community Medicine veterinarian in Los Angeles, California, but has a wide variety of veterinary interests including emergency/critical care, surgery, public health and lab animal medicine. As a veterinary student, in 2018, Dr. Price founded BlackDVM Network, a community that connects Black veterinary professionals for mentorship and advancing veterinary medicine. This safe space provides educational and networking opportunities for its members as well as a sense of belonging. Dr. Price’s commitment to highlighting Black veterinary professionals is directly related to her desire for a mentor she could identify with.In her free time, she loves dancing, yoga, reading and soaking up the sun. Most importantly, Dr. Price believes we should be able to show up as our entire selves in our career. She hopes to inspire others with her drive, authenticity and confidence to boldly take on challenges in veterinary medicine. Dr. Jeff Tinsley graduated from Vet school at Tuskegee University in 2017. He completed a Small Animal Rotating Internship in 2018 at the Blue Pearl of San Antonio, TX. He stayed in San Antonio for a year of General Practice, then moved to Louisville, KY for a one year Dermatology Specialty Internship with Animal Dermatology Clinic. He is now starting a Dermatology Residency and staying with ADC of Louisville for the next 3 years. Outside of vet med he enjoys supporting local restaurants, teaching crossfit and running with his dog “Renly”.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone.... Dr. Andy Roark talks with Dr. Tierra Price and Dr. Jeff Tinsley about their journeys to become young leaders in our profession and the experiences they have had making their way as black veterinarians in a very white profession. Dr. Tierra Price is a recent graduate of Virginia-Maryland College of Veterinary Medicine, where she served as Vice President of her class and President of the Women’s Veterinary Development Leadership Initiative. She is currently a Community Medicine veterinarian in Los Angeles, California, but has a wide variety of veterinary interests including emergency/critical care, surgery, public health and lab animal medicine. As a veterinary student, in 2018, Dr. Price founded BlackDVM Network, a community that connects Black veterinary professionals for mentorship and advancing veterinary medicine. This safe space provides educational and networking opportunities for its members as well as a sense of belonging. Dr. Price’s commitment to highlighting Black veterinary professionals is directly related to her desire for a mentor she could identify with.In her free time, she loves dancing, yoga, reading and soaking up the sun. Most importantly, Dr. Price believes we should be able to show up as our entire selves in our career. She hopes to inspire others with her drive, authenticity and confidence to boldly take on challenges in veterinary medicine. Dr. Jeff Tinsley graduated from Vet school at Tuskegee University in 2017. He completed a Small Animal Rotating Internship in 2018 at the Blue Pearl of San Antonio, TX. He stayed in San Antonio for a year of General Practice, then moved to Louisville, KY for a one year Dermatology Specialty Internship with Animal Dermatology Clinic. He is now starting a Dermatology Residency and staying with ADC of Louisville for the next 3 years. Outside of vet med he enjoys supporting local restaurants, teaching crossfit and running with his dog “Renly”.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/858079366Thu, 16 Jul 2020 11:04:00 -040001:18:11falsefullCOS 36: When the MPL is Getting Worse (HDYTT)COS 36: When the MPL is Getting Worse (HDYTT)WORKSHOP ALERT: Work Smarter, Not Harder! https://unchartedvet.com/work-smarter-not-harder-interactive-workshop/?mc_cid=a1a7b8369a&mc_eid=f9bf12cdd4

This week on the Cone of Shame: My mother in law's dog has medial patellar luxation and it's getting worse. My MIL is asking me hard questions and if I don't get this right, family gatherings are going to get awkward. I'm pulling in my ace, Dr. David Dycus to keep me out of the doghouse. Let's get into this!

About our guest: Dr. Dycus currently practices orthopedic surgery at VOSM; he obtained is veterinary degree from Mississippi State University, completed an internship at Auburn, and returned to Mississippi State for a combined surgical residency and Masters degree. In addition, he received his canine rehabilitation certification in 2015. His current focus is on total joint replacement, arthroscopy, and fracture repair along with working with our canine working dogs and canine athletes. Aside from clinical practice he is an associate editor for orthopedics for Veterinary Surgery, an orthopedic consultant for VIN, faculty for AOVET North American, is on the board of trustees for ACVS, and is a council member for the Association for Veterinary Orthopedics and Research (AVORE). He is involved with a number of research projects as well as the co-editor for the textbook Complication in Canine CCL repair due to be published in 2021. Dr. Dycus is frequency asked to lecture and teach labs not only within the United States but also Internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>WORKSHOP ALERT: Work Smarter, Not Harder! https://unchartedvet.com/work-smarter-not-harder-interactive-workshop/?mc_cid=a1a7b8369a&mc_eid=f9bf12cdd4

This week on the Cone of Shame: My mother in law's dog has medial patellar luxation and it's getting worse. My MIL is asking me hard questions and if I don't get this right, family gatherings are going to get awkward. I'm pulling in my ace, Dr. David Dycus to keep me out of the doghouse. Let's get into this!

About our guest: Dr. Dycus currently practices orthopedic surgery at VOSM; he obtained is veterinary degree from Mississippi State University, completed an internship at Auburn, and returned to Mississippi State for a combined surgical residency and Masters degree. In addition, he received his canine rehabilitation certification in 2015. His current focus is on total joint replacement, arthroscopy, and fracture repair along with working with our canine working dogs and canine athletes. Aside from clinical practice he is an associate editor for orthopedics for Veterinary Surgery, an orthopedic consultant for VIN, faculty for AOVET North American, is on the board of trustees for ACVS, and is a council member for the Association for Veterinary Orthopedics and Research (AVORE). He is involved with a number of research projects as well as the co-editor for the textbook Complication in Canine CCL repair due to be published in 2021. Dr. Dycus is frequency asked to lecture and teach labs not only within the United States but also Internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/853873870Thu, 09 Jul 2020 04:00:00 -040026:57falsefullCOS 35: Firework Phobia over the PhoneCOS 35: Firework Phobia over the PhoneThis week on the Cone..... Dr. Andy Roark talks to Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start.

SUMMER COVID WORKSHOP FOR TEAM LEADERS Learn more here: https://unchartedvet.com/work-smarter-not-harder-interactive-workshop/

HELPFUL LINKS Blunt Dissection Podcast: https://www.drdavenicol.com/single-post/2020/06/25/Blunt-Dissection-Ep-41-Dr-Lisa-Radosta---Being-Unbreakable-and-much-more-besides Dr. Lisa Radosta Website: https://www.flvetbehavior.com/ Fear Free: https://fearfreepets.com/

ABOUT OUR GUEST Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006. She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free. She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds. Lisa Radosta DVM, DACVB Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs. Co-founder of Dog Nerds, the best place for online help for troubled pets.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone..... Dr. Andy Roark talks to Dr. Lisa Radosta about firework phobia and what we can do when clients call right before the bangs start.

SUMMER COVID WORKSHOP FOR TEAM LEADERS Learn more here: https://unchartedvet.com/work-smarter-not-harder-interactive-workshop/

HELPFUL LINKS Blunt Dissection Podcast: https://www.drdavenicol.com/single-post/2020/06/25/Blunt-Dissection-Ep-41-Dr-Lisa-Radosta---Being-Unbreakable-and-much-more-besides Dr. Lisa Radosta Website: https://www.flvetbehavior.com/ Fear Free: https://fearfreepets.com/

ABOUT OUR GUEST Dr. Radosta is a board certified veterinary behaviorist and owner of Florida Veterinary Behavior Service since 2006. She lectures nationally and internationally for veterinarians, their staff and lay people. She has written book chapters for textbooks including Handbook of Behavior Problems of the Dog and Cat; Blackwell’s Five Minute Veterinary Consult and Canine and Feline and Small Animal Pediatrics and is the coauthor of From Fearful to Fear Free. She has published scientific research articles and written review articles several publications. She podcasts and does webinars for VetGirl and Dog Nerds. Lisa Radosta DVM, DACVB Co-author of From Fearful to Fear Free, the Ultimate Guide for Fearful dogs. Co-founder of Dog Nerds, the best place for online help for troubled pets.

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/850440661Thu, 02 Jul 2020 22:20:00 -040022:30falsefullCOS 34: Outdoor Time for Indoor-Only Cats? (HDYTT)COS 34: Outdoor Time for Indoor-Only Cats? (HDYTT)This week on the Cone of Shame... Ingrid Johnson is back to talk about outside time for young and active cats. Is it safe? Is it beneficial? How do we coach pet owners to do it? Let's get into this!

Helpful links: Screened porch: https://www.facebook.com/FundamentallyFeline/photos/?tab=album&album_id=351308551623479 Catio: https://www.facebook.com/FundamentallyFeline/photos/?tab=album&album_id=1064791396941854 Strollin'!: https://www.facebook.com/FundamentallyFeline/photos/?tab=album&album_id=351291291625205 Finn demonstrates "recall": https://www.fundamentallyfeline.com/finn-demonstrates-recall-a-life-saving-behavior-to-train/ Yard fun!: https://www.fundamentallyfeline.com/yard-fun-the-importance-of-safe-supervised-outside-time-for-cats/ Summertime enrichment: https://www.fundamentallyfeline.com/summertime-enrichment-willow-vs-ice-cubes/ More on catios: https://www.fundamentallyfeline.com/catios-options-to-consider-when-building-a-catio/

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone of Shame... Ingrid Johnson is back to talk about outside time for young and active cats. Is it safe? Is it beneficial? How do we coach pet owners to do it? Let's get into this!

Helpful links: Screened porch: https://www.facebook.com/FundamentallyFeline/photos/?tab=album&album_id=351308551623479 Catio: https://www.facebook.com/FundamentallyFeline/photos/?tab=album&album_id=1064791396941854 Strollin'!: https://www.facebook.com/FundamentallyFeline/photos/?tab=album&album_id=351291291625205 Finn demonstrates "recall": https://www.fundamentallyfeline.com/finn-demonstrates-recall-a-life-saving-behavior-to-train/ Yard fun!: https://www.fundamentallyfeline.com/yard-fun-the-importance-of-safe-supervised-outside-time-for-cats/ Summertime enrichment: https://www.fundamentallyfeline.com/summertime-enrichment-willow-vs-ice-cubes/ More on catios: https://www.fundamentallyfeline.com/catios-options-to-consider-when-building-a-catio/

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/846132100Thu, 25 Jun 2020 04:00:00 -040023:19falsefullCOS 33: When the seizure med isn't cutting it (HDYTT)COS 33: When the seizure med isn't cutting it (HDYTT)This week on the Cone..... When seizures break through the medication you've been prescribing, how do you treat that???

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This week on the Cone..... When seizures break through the medication you've been prescribing, how do you treat that???

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/841332025Thu, 18 Jun 2020 04:00:00 -040019:30falsefullCOS 32: Hips Don't Lie - The Incidental OA (HDYTT)COS 32: Hips Don't Lie - The Incidental OA (HDYTT)This week on the CONE...... Dr. Andy Roark talks to the one-and-only Dr. David Dycus. Andy was taking radiographs looking for a possible foreign body in a young dog when..... he found terrible hips as an incidental finding. What do we do? What should he tell the owners? What are their options? FIND OUT THIS WEEK!

ABOUT OUR GUEST: Dr. Dycus currently practices orthopedic surgery at VOSM; he obtained is veterinary degree from Mississippi State University, completed an internship at Auburn, and returned to Mississippi State for a combined surgical residency and Masters degree. In addition, he received his canine rehabilitation certification in 2015. His current focus is on total joint replacement, arthroscopy, and fracture repair along with working with our canine working dogs and canine athletes. Aside from clinical practice he is an associate editor for orthopedics for Veterinary Surgery, an orthopedic consultant for VIN, faculty for AOVET North American, is on the board of trustees for ACVS, and is a council member for the Association for Veterinary Orthopedics and Research (AVORE). He is involved with a number of research projects as well as the co-editor for the textbook Complication in Canine CCL repair due to be published in 2021. Dr. Dycus is frequency asked to lecture and teach labs not only within the United States but also Internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the CONE...... Dr. Andy Roark talks to the one-and-only Dr. David Dycus. Andy was taking radiographs looking for a possible foreign body in a young dog when..... he found terrible hips as an incidental finding. What do we do? What should he tell the owners? What are their options? FIND OUT THIS WEEK!

ABOUT OUR GUEST: Dr. Dycus currently practices orthopedic surgery at VOSM; he obtained is veterinary degree from Mississippi State University, completed an internship at Auburn, and returned to Mississippi State for a combined surgical residency and Masters degree. In addition, he received his canine rehabilitation certification in 2015. His current focus is on total joint replacement, arthroscopy, and fracture repair along with working with our canine working dogs and canine athletes. Aside from clinical practice he is an associate editor for orthopedics for Veterinary Surgery, an orthopedic consultant for VIN, faculty for AOVET North American, is on the board of trustees for ACVS, and is a council member for the Association for Veterinary Orthopedics and Research (AVORE). He is involved with a number of research projects as well as the co-editor for the textbook Complication in Canine CCL repair due to be published in 2021. Dr. Dycus is frequency asked to lecture and teach labs not only within the United States but also Internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/837808951Thu, 11 Jun 2020 04:00:00 -040029:15falsefullCOS 31: The Happy Lymphoma Dog (HDYTT)COS 31: The Happy Lymphoma Dog (HDYTT)This week on the Cone....... Dr. Andy Roark and Dr. Sue Ettinger talk about treatment options for the relatively young, super happy dog... who also happens to have lymphoma. Let's get into it!

LINKS: Dr. Sue Ettinger Youtube channel: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A Dr. Sue's Collection of Youtube videos on canine and feline lymphoma: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A/search?query=lymphoma ABOUT OUR GUEST: Sue Ettinger, DVM, Diplomate ACVIM (Oncology) Veterinary Cancer Specialist, Speaker, Book Author DrSueCancerVet@gmail.com www.DrSueCancerVet.com See Something, Do Something - Why wait? Aspirate! ®

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>This week on the Cone....... Dr. Andy Roark and Dr. Sue Ettinger talk about treatment options for the relatively young, super happy dog... who also happens to have lymphoma. Let's get into it!

LINKS: Dr. Sue Ettinger Youtube channel: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A Dr. Sue's Collection of Youtube videos on canine and feline lymphoma: https://www.youtube.com/channel/UC_dC6ku6Ye8YOqusLLmNM1A/search?query=lymphoma ABOUT OUR GUEST: Sue Ettinger, DVM, Diplomate ACVIM (Oncology) Veterinary Cancer Specialist, Speaker, Book Author DrSueCancerVet@gmail.com www.DrSueCancerVet.com See Something, Do Something - Why wait? Aspirate! ®

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/833546395Thu, 04 Jun 2020 04:00:00 -040026:09falsefullCOS 30: Unspoken Truths About COVID-19COS 30: Unspoken Truths About COVID-19We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Check out the Uncharted Online Conference! UnchartedVet.com - Conferences This week on the Cone.... Dr. Andy Roark and Dr. Anita Link discuss her article on the challenges and unspoken truths about dealing with the COVID pandemic. Article: https://anitalinkthoughtfood.com/2020/04/15/veterinary-work-in-the-time-of-covid-19-unspoken-truths/

Biography For Dr. Anita Link: I am a small animal veterinarian who graduated from the University of Queensland in Australia in 1997. For the first twenty years I worked in small animal practices in both Australia and the UK, but I am currently taking a break from veterinary work while I concentrate on my other two passions: writing and mental health advocacy. I completed a Master of Arts in Writing, Editing, and Publishing between the birth of my two children. My interest in mental health advocacy was borne of my experience of living with Bipolar 1 Disorder, which was triggered by the birth of my first child in 2006. I have written a memoir, which is due to be published this year (Covid 19 permitting) and run Thought Food, a website, which is home to my blog. Most of my posts are opinion pieces relating to living a good life with mental illness.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Check out the Uncharted Online Conference! UnchartedVet.com - Conferences This week on the Cone.... Dr. Andy Roark and Dr. Anita Link discuss her article on the challenges and unspoken truths about dealing with the COVID pandemic. Article: https://anitalinkthoughtfood.com/2020/04/15/veterinary-work-in-the-time-of-covid-19-unspoken-truths/

Biography For Dr. Anita Link: I am a small animal veterinarian who graduated from the University of Queensland in Australia in 1997. For the first twenty years I worked in small animal practices in both Australia and the UK, but I am currently taking a break from veterinary work while I concentrate on my other two passions: writing and mental health advocacy. I completed a Master of Arts in Writing, Editing, and Publishing between the birth of my two children. My interest in mental health advocacy was borne of my experience of living with Bipolar 1 Disorder, which was triggered by the birth of my first child in 2006. I have written a memoir, which is due to be published this year (Covid 19 permitting) and run Thought Food, a website, which is home to my blog. Most of my posts are opinion pieces relating to living a good life with mental illness.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/829376251Thu, 28 May 2020 04:00:00 -040039:03falsefullCOS 29: 5 Little Phrases For A Happier WorkplaceCOS 29: 5 Little Phrases For A Happier WorkplaceWe are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Want to attend our Virtual Veterinary Technician/Nurse Graduation Ceremony on May 24th?? Get registered here: https://tinyurl.com/2020VetTechGrad This week on the cone.... Dr. Andy Roark sits down with Dr. Cherie Buisson to talk about one of her articles on DrAndyRoark.com: 5 Little Phrases For A Happier Workplace. You can read it here: https://drandyroark.com/five-little-words-for-a-happier-workplace/

About Our Guest: Dr. Cherie Buisson is one of the first Certified Hospice and Palliative Care Veterinarians in the world. She is an international speaker and author. She spends her time in feline-only practice, hospice practice and teaching other veterinary professionals about hospice, euthanasia and compassion fatigue. Dr. Buisson is the owner of Helping Hands Pet Hospice in Seminole, FL as well as the founder of A Happy Vet.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Want to attend our Virtual Veterinary Technician/Nurse Graduation Ceremony on May 24th?? Get registered here: https://tinyurl.com/2020VetTechGrad This week on the cone.... Dr. Andy Roark sits down with Dr. Cherie Buisson to talk about one of her articles on DrAndyRoark.com: 5 Little Phrases For A Happier Workplace. You can read it here: https://drandyroark.com/five-little-words-for-a-happier-workplace/

About Our Guest: Dr. Cherie Buisson is one of the first Certified Hospice and Palliative Care Veterinarians in the world. She is an international speaker and author. She spends her time in feline-only practice, hospice practice and teaching other veterinary professionals about hospice, euthanasia and compassion fatigue. Dr. Buisson is the owner of Helping Hands Pet Hospice in Seminole, FL as well as the founder of A Happy Vet.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/824676946Thu, 21 May 2020 04:00:00 -040039:17falsefullCOS 28: They Say It's A Toxin, I See Vestibular (HDYTT)COS 28: They Say It's A Toxin, I See Vestibular (HDYTT)We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Want to attend our Virtual Veterinary Technician/Nurse Graduation Ceremony on May 24th?? Get registered here: https://tinyurl.com/2020VetTechGrad This week on the Cone....

Neurology goddess Dr. Carrie Jurney is with us to sort out a 7yo MN Labrador Retriever who might or might not have eaten something they shouldn't have.

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Want to attend our Virtual Veterinary Technician/Nurse Graduation Ceremony on May 24th?? Get registered here: https://tinyurl.com/2020VetTechGrad This week on the Cone....

Neurology goddess Dr. Carrie Jurney is with us to sort out a 7yo MN Labrador Retriever who might or might not have eaten something they shouldn't have.

About our guest: Dr. Carrie Jurney is a veterinary neurologist in the San Francisco Bay Area and owner of Jurney Veterinary Neurology. When she's not in the clinic, she's the president of Not One More Vet, a global mental health support group and charity for veterinary professionals. In her spare time, she is a metal artist, Burning Man Camp lead, and podcaster on the Veterinary Superfriends Podcast.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/819773548Thu, 14 May 2020 10:03:00 -040017:34falsefullCOS 27: The Lethargic Bearded Dragon (HDYTT Essentials)COS 27: The Lethargic Bearded Dragon (HDYTT Essentials)This week on the cone.... We are talking about bearded dragons and the most common health problems we see in the clinic. If you want to get more comfortable with these awesome patient, this is the podcast for you! We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Want to attend our Virtual Veterinary Technician/Nurse Graduation Ceremony on May 24th?? Get registered here: https://tinyurl.com/2020VetTechGrad

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the cone.... We are talking about bearded dragons and the most common health problems we see in the clinic. If you want to get more comfortable with these awesome patient, this is the podcast for you! We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need.

Learn more at https://www.psihealthcareinitiative.com/ Want to attend our Virtual Veterinary Technician/Nurse Graduation Ceremony on May 24th?? Get registered here: https://tinyurl.com/2020VetTechGrad

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/815113477Thu, 07 May 2020 04:00:00 -040023:30falsefullCOS 26: Stop Being A Martyr & Start Modeling Healthy BehaviorsCOS 26: Stop Being A Martyr & Start Modeling Healthy BehaviorsThis week on the Cone... The amazing Dr. Marie Holowaychuk and Dr. Andy Roark discuss martyr status in vet medicine and how we need to stop competing to be the most burned out.

Original article:https://marieholowaychuk.com/2019/10/16/stop-martyr-start-modeling-healthy-behavior/ We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need. Learn more at https://www.psihealthcareinitiative.com/

ABOUT OUR GUEST: https://marieholowaychuk.com/ Dr. Marie Holowaychuk is a specialist in small animal emergency and critical care and a passionate advocate for wellbeing in the veterinary profession. She lives in Calgary and travels worldwide as a speaker and locum. Marie received her DVM from the Western College of Veterinary Medicine in 2004 and then completed a year-long rotating internship in small animal medicine and surgery at Washington State University, followed by a 3-year small animal emergency and critical care residency at North Carolina State University. After becoming board certified in 2008, she accepted a faculty position at the Ontario Veterinary College, where she was Assistant Professor of Emergency and Critical Care Medicine until 2013. Dr. Holowaychuk has been primary or co-author of more than 30 manuscripts published in peer-reviewed journals and is an Assistant Editor for the Journal of Veterinary Emergency and Critical Care. She has spoken at conferences across Canada, Europe, and the USA, in addition to various general practitioner and veterinary technician continuing education programs. She helped train ten emergency and critical care residents and mentored interns, graduate students, and veterinary students in clinical research, facilitating their co-authorship on veterinary publications. She is also co-editor of the Manual of Veterinary Transfusion Medicine and Blood Banking. Marie has a diversity of experiences in veterinary medicine including time spent in general, specialty, and academic practice. One thing that Marie feels is consistent no matter the veterinary setting is that all members of the profession are susceptible to compassion fatigue and burnout. As such, Marie facilitates Veterinary Wellness Workshops and Retreats for veterinary care providers that include lectures, yoga, and meditation practices. She is a certified yoga and meditation teacher and has completed a mindfulness-based stress reduction course for professionals. She also has Compassion Fatigue Training from the University of Tennessee School of Social Work, Mental Health First Aid Training from the Mental Health Commission of Canada, Applied Suicide Intervention Skills Training from the Centre for Suicide Prevention, and a Life Coaching certificate. Marie’s favorite self-care activities include strength training, practicing yoga, rollerblading, watching movies, and hiking in the Rocky Mountains.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone... The amazing Dr. Marie Holowaychuk and Dr. Andy Roark discuss martyr status in vet medicine and how we need to stop competing to be the most burned out.

Original article:https://marieholowaychuk.com/2019/10/16/stop-martyr-start-modeling-healthy-behavior/ We are supported by PSI Vet! The PSIvet Healthcare Initiative hopes to introduce new ways to ensure all Veterinary Professionals get the healthcare coverage they need. Learn more at https://www.psihealthcareinitiative.com/

ABOUT OUR GUEST: https://marieholowaychuk.com/ Dr. Marie Holowaychuk is a specialist in small animal emergency and critical care and a passionate advocate for wellbeing in the veterinary profession. She lives in Calgary and travels worldwide as a speaker and locum. Marie received her DVM from the Western College of Veterinary Medicine in 2004 and then completed a year-long rotating internship in small animal medicine and surgery at Washington State University, followed by a 3-year small animal emergency and critical care residency at North Carolina State University. After becoming board certified in 2008, she accepted a faculty position at the Ontario Veterinary College, where she was Assistant Professor of Emergency and Critical Care Medicine until 2013. Dr. Holowaychuk has been primary or co-author of more than 30 manuscripts published in peer-reviewed journals and is an Assistant Editor for the Journal of Veterinary Emergency and Critical Care. She has spoken at conferences across Canada, Europe, and the USA, in addition to various general practitioner and veterinary technician continuing education programs. She helped train ten emergency and critical care residents and mentored interns, graduate students, and veterinary students in clinical research, facilitating their co-authorship on veterinary publications. She is also co-editor of the Manual of Veterinary Transfusion Medicine and Blood Banking. Marie has a diversity of experiences in veterinary medicine including time spent in general, specialty, and academic practice. One thing that Marie feels is consistent no matter the veterinary setting is that all members of the profession are susceptible to compassion fatigue and burnout. As such, Marie facilitates Veterinary Wellness Workshops and Retreats for veterinary care providers that include lectures, yoga, and meditation practices. She is a certified yoga and meditation teacher and has completed a mindfulness-based stress reduction course for professionals. She also has Compassion Fatigue Training from the University of Tennessee School of Social Work, Mental Health First Aid Training from the Mental Health Commission of Canada, Applied Suicide Intervention Skills Training from the Centre for Suicide Prevention, and a Life Coaching certificate. Marie’s favorite self-care activities include strength training, practicing yoga, rollerblading, watching movies, and hiking in the Rocky Mountains.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/810057019Thu, 30 Apr 2020 04:00:00 -040042:05falsefullCOS 25: Introducing a Dog into a Cat HouseCOS 25: Introducing a Dog into a Cat HouseHelp me celebrate the 2020 veterinary school graduates! Register as a guest for our virtual veterinary school graduation (unless you are a 2020 grad, then register as a graduate!). It's going to be a fun celebration of the students and their families as they leave their formal veterinary training behind and enter our profession. Check it out! https://bit.ly/3beAW1E

This week on the cone... Dr. Andy Roark talks with Ingrid Johnson about how to introduce a dog into the land of the kitties!

Helpful links: https://www.fundamentallyfeline.com/litter-boxes-get-scoop-many-kind/ https://www.fundamentallyfeline.com/litter-boxes-get-scoop-part-2-filler-cleaning-maintenance/ https://www.fundamentallyfeline.com/litter-boxes-get-the-scoop-part-3-special-needs-cats-and-handicapables/ https://www.fundamentallyfeline.com/diy-best-litter-box/ Links to the boxes themselves: https://www.walmart.com/ip/IRIS-132-Qt-Bu…ox-Clear/15823543 https://www.amazon.com/Superio-Clear-Storage-Container-Handles/dp/B072C4D3LN https://www.ikea.com/us/en/p/samla-box-clear-90102971/ https://www.amazon.com/dp/B072C4D3LN/ref…i_i_I3pvCb9PTCH2S

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>Help me celebrate the 2020 veterinary school graduates! Register as a guest for our virtual veterinary school graduation (unless you are a 2020 grad, then register as a graduate!). It's going to be a fun celebration of the students and their families as they leave their formal veterinary training behind and enter our profession. Check it out! https://bit.ly/3beAW1E

This week on the cone... Dr. Andy Roark talks with Ingrid Johnson about how to introduce a dog into the land of the kitties!

Helpful links: https://www.fundamentallyfeline.com/litter-boxes-get-scoop-many-kind/ https://www.fundamentallyfeline.com/litter-boxes-get-scoop-part-2-filler-cleaning-maintenance/ https://www.fundamentallyfeline.com/litter-boxes-get-the-scoop-part-3-special-needs-cats-and-handicapables/ https://www.fundamentallyfeline.com/diy-best-litter-box/ Links to the boxes themselves: https://www.walmart.com/ip/IRIS-132-Qt-Bu…ox-Clear/15823543 https://www.amazon.com/Superio-Clear-Storage-Container-Handles/dp/B072C4D3LN https://www.ikea.com/us/en/p/samla-box-clear-90102971/ https://www.amazon.com/dp/B072C4D3LN/ref…i_i_I3pvCb9PTCH2S

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/804886693Thu, 23 Apr 2020 04:00:00 -040017:34falsefullCOS 24: The Diabetic Cat (HDYTT)COS 24: The Diabetic Cat (HDYTT)In this episode of the Cone of Shame, Dr. Andy Roark talks with Rachel Poulin RVT, VTS (SAIM)on stabilizing the acute presentation of diabetes in a cat.

ABOUT OUR GUEST: Rachael Poulin graduated from the Veterinary Technician Program at Columbus StateCommunity College in 2007. She did her internships at The Ohio State Universityand became specialized in internal medicine in 2013. She was the 2016 president of the Academy of Internal Medicine Veterinary Technicians. In 2017, she continued to work on the floor as a supervisor/manager until 2018 when she transitioned to Director of Operations for Amerivet. She spent two years in that role before transitioning to People Department, where she focuses on learning and development, recruiting, retention and engagement. She is now focused on education and empowerment of the veterinary team and continues to be passionate about elevating the roll of the veterinary technician/nurse in our industry!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>In this episode of the Cone of Shame, Dr. Andy Roark talks with Rachel Poulin RVT, VTS (SAIM)on stabilizing the acute presentation of diabetes in a cat.

ABOUT OUR GUEST: Rachael Poulin graduated from the Veterinary Technician Program at Columbus StateCommunity College in 2007. She did her internships at The Ohio State Universityand became specialized in internal medicine in 2013. She was the 2016 president of the Academy of Internal Medicine Veterinary Technicians. In 2017, she continued to work on the floor as a supervisor/manager until 2018 when she transitioned to Director of Operations for Amerivet. She spent two years in that role before transitioning to People Department, where she focuses on learning and development, recruiting, retention and engagement. She is now focused on education and empowerment of the veterinary team and continues to be passionate about elevating the roll of the veterinary technician/nurse in our industry!

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/799586179Thu, 16 Apr 2020 09:33:00 -040021:37falsefullBONUS EPISODE: PSIvet Healthcare Initiative To Cover Veterinary StaffBONUS EPISODE: PSIvet Healthcare Initiative To Cover Veterinary StaffMentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/797171254Mon, 13 Apr 2020 07:52:48 -040016:37falsefullCOS 23: The Lethargic Guinea Pig (HDYTT Essentials)COS 23: The Lethargic Guinea Pig (HDYTT Essentials)This week on the cone..... We are back with the amazing Dr. Laurie Hess! She and Dr. Andy Roark discuss the basics of treating Guinea Pigs and how to approach this common presentation. Want a shout-out from Dr. Andy Roark for a friend or co-worker? Rate this podcast on iTunes and then send an email telling us who we are shouting out and WHY. The email address is podcast@drandyroark.com

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the cone..... We are back with the amazing Dr. Laurie Hess! She and Dr. Andy Roark discuss the basics of treating Guinea Pigs and how to approach this common presentation. Want a shout-out from Dr. Andy Roark for a friend or co-worker? Rate this podcast on iTunes and then send an email telling us who we are shouting out and WHY. The email address is podcast@drandyroark.com

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/794088628Thu, 09 Apr 2020 04:00:00 -040021:04falsefullCOS 22: What Substance Use Disorder Recovery Can Teach Us About Overcoming COVID-19COS 22: What Substance Use Disorder Recovery Can Teach Us About Overcoming COVID-19On this episode of the Cone.... Dr. Andy Roark talks to Dr. Phil Richmond about substance use disorder in veterinary medicine and how the steps that help people overcome substance use disorder can lend insight to weathering the COVID-19 storm.

Dr. Philip Richmond is a graduate of the University of Florida College of Veterinary Medicine (UFCVM) and practices in New Port Richey, Florida. He has been in recovery for more than 10 years and is passionate about helping and mentoring medical professionals in early recovery He currently serves as the chair of both the FVMA Professional Wellness and Well-being Committee and the FVMA Outreach Committee. He is a member of the UFCVM Well-being Curriculum Committee. The committee was formed with the intention to teach wellness and well-being to veterinary students and create a model for veterinary wellness education in North America. He has served on the Board of Directors of the Florida Medical Professionals Group, an organization that supports medical professionals in recovery in the state. Dr. Richmond is a published writer and speaker, a Certified Health Coach — Behavioral Change Specialist, Certified Compassion Fatigue Professional and a Certified QPR Suicide Prevention Gatekeeper Instructor. He has earned the Coursera/Penn Foundations in Positive Psychology Specialization Certificate, the BerkeleyX Science of Happiness at Work Professional Certificate and the AVMA Workplace Wellness Certificate. He is currently on schedule for a Certificate in Applied Positive Psychology and becoming a Certified Resilience Trainer in June 2020. In 2019, Dr. Richmond received an FVMA Gold Star Award for his service to the organization and the veterinary profession. He is married to Dr. Carla Channell, who is also a veterinarian. They have two children, three dogs (an Aussie, Beagle-Dachshund mix and a Maltese-Affenpinscher mix), a bevy of cats and turtles, a sulcata tortoise, a ball python and a corn snake. He is a Krav Maga practitioner, and he enjoys weightlifting and functional training. Philip Richmond, DVM, CHC-BCS, CCFP Certified Health Coach—Behavior Change Specialist Certified Compassion Fatigue Professional Certified QPR Suicide Prevention Gatekeeper Instructor Chair, FVMA Professional Wellness & Wellbeing Committee

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>On this episode of the Cone.... Dr. Andy Roark talks to Dr. Phil Richmond about substance use disorder in veterinary medicine and how the steps that help people overcome substance use disorder can lend insight to weathering the COVID-19 storm.

Dr. Philip Richmond is a graduate of the University of Florida College of Veterinary Medicine (UFCVM) and practices in New Port Richey, Florida. He has been in recovery for more than 10 years and is passionate about helping and mentoring medical professionals in early recovery He currently serves as the chair of both the FVMA Professional Wellness and Well-being Committee and the FVMA Outreach Committee. He is a member of the UFCVM Well-being Curriculum Committee. The committee was formed with the intention to teach wellness and well-being to veterinary students and create a model for veterinary wellness education in North America. He has served on the Board of Directors of the Florida Medical Professionals Group, an organization that supports medical professionals in recovery in the state. Dr. Richmond is a published writer and speaker, a Certified Health Coach — Behavioral Change Specialist, Certified Compassion Fatigue Professional and a Certified QPR Suicide Prevention Gatekeeper Instructor. He has earned the Coursera/Penn Foundations in Positive Psychology Specialization Certificate, the BerkeleyX Science of Happiness at Work Professional Certificate and the AVMA Workplace Wellness Certificate. He is currently on schedule for a Certificate in Applied Positive Psychology and becoming a Certified Resilience Trainer in June 2020. In 2019, Dr. Richmond received an FVMA Gold Star Award for his service to the organization and the veterinary profession. He is married to Dr. Carla Channell, who is also a veterinarian. They have two children, three dogs (an Aussie, Beagle-Dachshund mix and a Maltese-Affenpinscher mix), a bevy of cats and turtles, a sulcata tortoise, a ball python and a corn snake. He is a Krav Maga practitioner, and he enjoys weightlifting and functional training. Philip Richmond, DVM, CHC-BCS, CCFP Certified Health Coach—Behavior Change Specialist Certified Compassion Fatigue Professional Certified QPR Suicide Prevention Gatekeeper Instructor Chair, FVMA Professional Wellness & Wellbeing Committee

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/788737252Thu, 02 Apr 2020 04:00:00 -040042:37falsefullCOS 21: Mistakes I've Made - Bulldog AnesthesiaCOS 21: Mistakes I've Made - Bulldog AnesthesiaDr. Andy Roark talks to Tasha McNerney BS, CVT, CVPP, VTS about the day she wishes she could re-do and the anesthesia case that went badly.

Tasha is a Certified Veterinary Technician from Glenside, PA. She is also a certified Veterinary Pain Practitioner and works closely with the IVAPM to educate the public about animal pain awareness. Tasha loves to lecture on various anesthesia and pain management topics around the globe. In her spare time Tasha enjoys reading, spending time with her son.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>Dr. Andy Roark talks to Tasha McNerney BS, CVT, CVPP, VTS about the day she wishes she could re-do and the anesthesia case that went badly.

Tasha is a Certified Veterinary Technician from Glenside, PA. She is also a certified Veterinary Pain Practitioner and works closely with the IVAPM to educate the public about animal pain awareness. Tasha loves to lecture on various anesthesia and pain management topics around the globe. In her spare time Tasha enjoys reading, spending time with her son.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/783207700Thu, 26 Mar 2020 04:00:00 -040017:50falsefullCOS 20: My Cats are Fighting and Peeing Outside the BoxCOS 20: My Cats are Fighting and Peeing Outside the BoxThis week on the cone, Ingrid Johnson, CCBC, is back!!! She's talking litter boxes and fighting between cats. Gang... she dropped knowledge that I honestly did not have. This is a great and wildly useful episode. Check it out!!

Helpful links: https://www.fundamentallyfeline.com/litter-boxes-get-scoop-many-kind/ https://www.fundamentallyfeline.com/litter-boxes-get-scoop-part-2-filler-cleaning-maintenance/ https://www.fundamentallyfeline.com/litter-boxes-get-the-scoop-part-3-special-needs-cats-and-handicapables/ https://www.fundamentallyfeline.com/diy-best-litter-box/ Links to the boxes themselves: https://www.walmart.com/ip/IRIS-132-Qt-Buckle-Down-Plastic-Storage-Box-Clear/15823543 https://www.amazon.com/IRIS-USA-CB-130-Buckle-Storage/dp/B000M39HPE/ref=sr_1_3?keywords=iris+132+qt+storage+bin&qid=1564938515&s=gateway&sr=8-3 https://www.ikea.com/us/en/catalog/products/90102971/ https://www.amazon.com/dp/B072C4D3LN/ref=cm_sw_r_sms_c_api_i_I3pvCb9PTCH2S

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>This week on the cone, Ingrid Johnson, CCBC, is back!!! She's talking litter boxes and fighting between cats. Gang... she dropped knowledge that I honestly did not have. This is a great and wildly useful episode. Check it out!!

Helpful links: https://www.fundamentallyfeline.com/litter-boxes-get-scoop-many-kind/ https://www.fundamentallyfeline.com/litter-boxes-get-scoop-part-2-filler-cleaning-maintenance/ https://www.fundamentallyfeline.com/litter-boxes-get-the-scoop-part-3-special-needs-cats-and-handicapables/ https://www.fundamentallyfeline.com/diy-best-litter-box/ Links to the boxes themselves: https://www.walmart.com/ip/IRIS-132-Qt-Buckle-Down-Plastic-Storage-Box-Clear/15823543 https://www.amazon.com/IRIS-USA-CB-130-Buckle-Storage/dp/B000M39HPE/ref=sr_1_3?keywords=iris+132+qt+storage+bin&qid=1564938515&s=gateway&sr=8-3 https://www.ikea.com/us/en/catalog/products/90102971/ https://www.amazon.com/dp/B072C4D3LN/ref=cm_sw_r_sms_c_api_i_I3pvCb9PTCH2S

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/778608976Thu, 19 Mar 2020 04:00:00 -040021:44falsefullCOS 19: How NOT to Stay Sane in Veterinary MedicineCOS 19: How NOT to Stay Sane in Veterinary MedicineThis week on the cone..... Dr. Andy Roark and Jada Lewis CVT sit down to discuss her article 12 Things NOT to do in Veterinary Medicine (If You Want To Stay Sane).

You can read the original article here: https://drandyroark.com/12-things-not-to-do-in-veterinary-medicine-if-you-want-to-be-sane/ If you want to join the Uncharted community to see the April conference online, head over to www.unchartedvet.com and become an Uncharted member!

ABOUT OUR GUEST: Jada Lewis CVT writes efficiently and effectively for a variety of industries. Her background is in veterinary medicine, but her true passion is creating powerful and meaningful content for businesses across the country. From blogs to landing pages and anything in between, she enjoys the digital age of marketing. You can contact Jada at JadaLewis507@gmail.com

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the cone..... Dr. Andy Roark and Jada Lewis CVT sit down to discuss her article 12 Things NOT to do in Veterinary Medicine (If You Want To Stay Sane).

You can read the original article here: https://drandyroark.com/12-things-not-to-do-in-veterinary-medicine-if-you-want-to-be-sane/ If you want to join the Uncharted community to see the April conference online, head over to www.unchartedvet.com and become an Uncharted member!

ABOUT OUR GUEST: Jada Lewis CVT writes efficiently and effectively for a variety of industries. Her background is in veterinary medicine, but her true passion is creating powerful and meaningful content for businesses across the country. From blogs to landing pages and anything in between, she enjoys the digital age of marketing. You can contact Jada at JadaLewis507@gmail.com

Mentioned in this episode:

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/773947246Thu, 12 Mar 2020 04:00:00 -040043:40falsefullCOS 18: "Help! I think my cat just died!" HDYTTCOS 18: "Help! I think my cat just died!" HDYTTThis week on the Cone of Shame... We've all heard those terrible words as a technician bursts into the treatment room "This cat died on the way here!" That's when the crash cart comes out and CPR gets started. But what, exactly, should we be doing? And how long should we go on for before we call it? Let's get into this

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator of the Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone of Shame... We've all heard those terrible words as a technician bursts into the treatment room "This cat died on the way here!" That's when the crash cart comes out and CPR gets started. But what, exactly, should we be doing? And how long should we go on for before we call it? Let's get into this

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator of the Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/770909107Thu, 05 Mar 2020 04:00:00 -040026:05falsefullCOS 17: The Lethargic Rabbit (HDYTT Essentials)COS 17: The Lethargic Rabbit (HDYTT Essentials)This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks to Dr. Laurie Hess about a lethargic rabbit who isn't eating well. If you're not a veterinarian who sees a ton of bunnies..... How do you treat that? Want a shout-out from Dr. Andy Roark for a friend or co-worker? Rate this podcast on iTunes and then send an email telling us who we are shouting out and WHY. The email address is podcast@drandyroark.com

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark talks to Dr. Laurie Hess about a lethargic rabbit who isn't eating well. If you're not a veterinarian who sees a ton of bunnies..... How do you treat that? Want a shout-out from Dr. Andy Roark for a friend or co-worker? Rate this podcast on iTunes and then send an email telling us who we are shouting out and WHY. The email address is podcast@drandyroark.com

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/766996255Thu, 27 Feb 2020 04:00:00 -040021:39falsefullCOS 16: New Research - Facial Expressions of Pain in CatsCOS 16: New Research - Facial Expressions of Pain in CatsThis week on the cone.... Dr. Andy Roark interviews Dr. Paulo Steagall on his team's research into facial expressions of pain in cats and the new Feline Grimace Scale.

Related links: Article - https://www.nature.com/articles/s41598-019-55693-8 Training Manual - https://static-content.springer.com/esm/art%3A10.1038%2Fs41598-019-55693-8/MediaObjects/41598_2019_55693_MOESM1_ESM.pdf Video - https://www.youtube.com/watch?v=__x_8af7SGs

About our guest: Paulo Steagall, DVM, MS, PhD, DACVAA is an associate professor of Veterinary Anesthesiology and Pain Management at the Université de Montréal, Canada. He earned his DVM and completed a residency at Sao Paulo State University, Brazil, then earned his MS and PhD (Anesthesiology) with emphasis in feline analgesia at the same institution. He is currently the head of a research laboratory dedicated to improving the standards of pain management in companion animals with a strong benefit to animal welfare. His laboratory has developed and validated the Feline Grimace Scale, a tool that uses changes in facial expressions to assess acute pain in cats in collaboration with other researchers at the Université de Montréal. He is a member of the World Small Animal Veterinary Association (WSAVA) Global Pain Council, the WSAVA Dental Guidelines Committee and the chair of the WSAVA Therapeutic Guidelines group. Dr. Steagall has published more than 90 articles and several book chapters on pain management in small animals. He is the author of the book ‘Feline Anesthesia and Pain Management’.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>This week on the cone.... Dr. Andy Roark interviews Dr. Paulo Steagall on his team's research into facial expressions of pain in cats and the new Feline Grimace Scale.

Related links: Article - https://www.nature.com/articles/s41598-019-55693-8 Training Manual - https://static-content.springer.com/esm/art%3A10.1038%2Fs41598-019-55693-8/MediaObjects/41598_2019_55693_MOESM1_ESM.pdf Video - https://www.youtube.com/watch?v=__x_8af7SGs

About our guest: Paulo Steagall, DVM, MS, PhD, DACVAA is an associate professor of Veterinary Anesthesiology and Pain Management at the Université de Montréal, Canada. He earned his DVM and completed a residency at Sao Paulo State University, Brazil, then earned his MS and PhD (Anesthesiology) with emphasis in feline analgesia at the same institution. He is currently the head of a research laboratory dedicated to improving the standards of pain management in companion animals with a strong benefit to animal welfare. His laboratory has developed and validated the Feline Grimace Scale, a tool that uses changes in facial expressions to assess acute pain in cats in collaboration with other researchers at the Université de Montréal. He is a member of the World Small Animal Veterinary Association (WSAVA) Global Pain Council, the WSAVA Dental Guidelines Committee and the chair of the WSAVA Therapeutic Guidelines group. Dr. Steagall has published more than 90 articles and several book chapters on pain management in small animals. He is the author of the book ‘Feline Anesthesia and Pain Management’.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/762247489Thu, 20 Feb 2020 04:00:00 -040028:25falsefullCOS 15: Dog With "Swollen" Gums (HDYTT)COS 15: Dog With "Swollen" Gums (HDYTT)This week on the Cone.... Dr. Andy Roark asks for help from veterinary dentist extraordinaire Dr. Donnell Hansen! Andy has a 5yo FS Golden Retriever with a "face that looks different". Quick!!! How do you treat that??? Want a shout out for your friend?? Leave us an honest review on iTunes and then send an email to podcast@drandyroark.com *********************** Find Dr. Andy Roark on Facebook at www.facebook.om/drandyroark Instagram at @drandyroark or on the web at www.DrAndyRoark.com ***********************

Dr. Donnell Hansen is a board certified veterinary dentist and oral surgeon from the Minnesota BluePearl Hospitals. A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone.... Dr. Andy Roark asks for help from veterinary dentist extraordinaire Dr. Donnell Hansen! Andy has a 5yo FS Golden Retriever with a "face that looks different". Quick!!! How do you treat that??? Want a shout out for your friend?? Leave us an honest review on iTunes and then send an email to podcast@drandyroark.com *********************** Find Dr. Andy Roark on Facebook at www.facebook.om/drandyroark Instagram at @drandyroark or on the web at www.DrAndyRoark.com ***********************

Dr. Donnell Hansen is a board certified veterinary dentist and oral surgeon from the Minnesota BluePearl Hospitals. A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/759548644Thu, 13 Feb 2020 04:00:00 -040022:33falsefullCOS 14: If Only We Could Do Something About BulldogsCOS 14: If Only We Could Do Something About BulldogsThis week on the Cone.... Dr. Andy Roark sits down with the amazing Dr. Sarah Boston to discuss her recent article called "If Only We Could Do Something About Bulldogs." They talk about the rising popularity of smoosh-faced dogs and what it means to support this growth as a profession.

Read Dr. Boston's article here: https://medium.com/@drsarahboston/if-only-we-could-do-something-about-bulldogs-7f0643f16d4c

Dr. Sarah Boston is a veterinary surgical oncologist practicing in the Toronto area. She is also an author and her memoir, Lucky Dog: How Being a Veterinarian Saved My Life was published by the House of Anansi Press in 2014. She has published numerous scientific articles and book chapters, some of them good. She is the co-creator of the satirical online veterinary newspaper The Cageliner and an amateur stand up comedian. You can follow her on Twitter @drsarahboston

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>This week on the Cone.... Dr. Andy Roark sits down with the amazing Dr. Sarah Boston to discuss her recent article called "If Only We Could Do Something About Bulldogs." They talk about the rising popularity of smoosh-faced dogs and what it means to support this growth as a profession.

Read Dr. Boston's article here: https://medium.com/@drsarahboston/if-only-we-could-do-something-about-bulldogs-7f0643f16d4c

Dr. Sarah Boston is a veterinary surgical oncologist practicing in the Toronto area. She is also an author and her memoir, Lucky Dog: How Being a Veterinarian Saved My Life was published by the House of Anansi Press in 2014. She has published numerous scientific articles and book chapters, some of them good. She is the co-creator of the satirical online veterinary newspaper The Cageliner and an amateur stand up comedian. You can follow her on Twitter @drsarahboston

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/755159566Thu, 06 Feb 2020 04:00:00 -040047:48falsefullCOS 13: The Walking HBC Dog (HDYTT)COS 13: The Walking HBC Dog (HDYTT)It's the CONE OF SHAME SHOW! In this episode, Dr. Andy Roark and David Liss RVT, VTS (SAIM, ECC)talk about treating the HBC dogs that walk into your clinic with nice, pink mucous membranes and normal mentation. No big deal, right? You need to check this episode out! Want a video shout-out from Dr. Roark to someone on your team (or for your whole team)? Just leave an honest review of the podcast here on iTunes, and then send us an email at podcast@DrAndyRoark.com and tell us who Dr. Roark should shout out and why.

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator ofthe Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>It's the CONE OF SHAME SHOW! In this episode, Dr. Andy Roark and David Liss RVT, VTS (SAIM, ECC)talk about treating the HBC dogs that walk into your clinic with nice, pink mucous membranes and normal mentation. No big deal, right? You need to check this episode out! Want a video shout-out from Dr. Roark to someone on your team (or for your whole team)? Just leave an honest review of the podcast here on iTunes, and then send us an email at podcast@DrAndyRoark.com and tell us who Dr. Roark should shout out and why.

ABOUT OUR GUEST: David Liss has an incredibly rich and diverse background in the field of veterinary technology. A registered veterinary technician in California, David holds a Bachelor’s in Sociology and an Associate’s Degree in Veterinary Technology. He also holds double board-certifications as a veterinary technician specialist in emergency/critical care and small animal internal medicine and has diverse background in emergency and critical care nursing in addition to being a certified veterinary practice manager (CVPM) and professional in human resources (PHR). He has been technician manager at two different twenty-four-hour referral/specialty facilities in the Los Angeles area, has contributed to numerous veterinary texts and was awarded the Veterinary Technician Educator ofthe Year award by Western Veterinary Conference. David also holds a Master’s inBiomedical Science. David currently is the director of operations for Amerivet in Los Angeles, runs his own consulting business: Veterinary Training and Consulting, Inc., and lectures worldwide.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/751269937Thu, 30 Jan 2020 04:00:00 -040024:06falsefullCOS 12: Bird Medicine Basics for People Afraid of Birds (HDYTT)COS 12: Bird Medicine Basics for People Afraid of Birds (HDYTT)This week on the cone.... Dr. Andy Roark asks an amazing exotic animal veterinarian for help with a lethargic Cockatoo. When you don't generally see birds and then one needs your help... how do you treat that? Want a shout-out from Dr. Andy Roark for a friend or co-worker? Rate this podcast on iTunes and then send an email telling us who we are shouting out and WHY. The email address is podcast@unchartedvet.com

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the cone.... Dr. Andy Roark asks an amazing exotic animal veterinarian for help with a lethargic Cockatoo. When you don't generally see birds and then one needs your help... how do you treat that? Want a shout-out from Dr. Andy Roark for a friend or co-worker? Rate this podcast on iTunes and then send an email telling us who we are shouting out and WHY. The email address is podcast@unchartedvet.com

About our guest: Originally from New York City, Dr. Laurie Hess is one of approximately 150 board-certified avian specialists worldwide. After graduating from Yale University, she earned her veterinary degree at Tufts University and completed an internship & residency in avian/exotic pet medicine at the world-renowned Animal Medical Center in New York City where she practiced for more than a decade. She is Director of Pet Health & Nutrition for the pet food company ZuPreem and owns a bird and exotic pet specialty hospital - the Veterinary Center for Birds & Exotics – in Westchester County, New York, where she treats birds, rabbits, ferrets, rodents, reptiles, sugar gliders, hedgehogs, and other non-traditional pets, as well as wildlife. She is the author of Unlikely Companions: The Adventures of an Exotic Animal Doctor – a memoir about her life as an exotic animal veterinarian. Dr. Hess is the Social Media Chairperson for the Association of Avian Veterinarians and an active member of this association, the Association of Exotic Mammal Veterinarians, the Association of Reptile & Amphibian Veterinarians, and the Association of Zoo Animal Veterinarians. She also is a frequent contributor to websites, radio broadcasts, and TV shows about exotic pets, as well as a lecturer on exotic pet care internationally.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/746865112Thu, 23 Jan 2020 04:00:00 -040026:07falsefullCOS 11: Placebos For Pets: The Truth About Alternative Medicine in AnimalsCOS 11: Placebos For Pets: The Truth About Alternative Medicine in AnimalsThis week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark interviews Brennen McKenzie, VMD, MSc To get registered for the $100 weekly giveaway, just head to www.drandyroark.com and sign up for the newsletter and you're all set! If you want a shout-out video from Dr. Roark, just leave a review for the podcast on iTunes and then send an email to podcast@drandyroark.com. Tell us that ytou wrote a review and then who you want the shout out to be for and what is great about them.

ABOUT THE GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor’s degree with majors in English Literature and Biology at the University of California at Santa Cruz, he obtained a Master’s in Physiology and Animal Behavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of Veterinary Medicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as over-diagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVet Blog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, and writing, Dr. McKenzie has continued to pursue post-graduate training, and in 2015 he completed his MSc in Epidemiology at the London School of Hygiene and Tropical Medicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book for pet owners and veterinary professionals—Placebos for Pets?The Truth about Alternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading, hiking, playing his mandolin and guitar, traveling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week on the Cone of Shame Veterinary Podcast, Dr. Andy Roark interviews Brennen McKenzie, VMD, MSc To get registered for the $100 weekly giveaway, just head to www.drandyroark.com and sign up for the newsletter and you're all set! If you want a shout-out video from Dr. Roark, just leave a review for the podcast on iTunes and then send an email to podcast@drandyroark.com. Tell us that ytou wrote a review and then who you want the shout out to be for and what is great about them.

ABOUT THE GUEST: Dr. McKenzie has always pursued a wide range of interests both within and outside of science. After completing a bachelor’s degree with majors in English Literature and Biology at the University of California at Santa Cruz, he obtained a Master’s in Physiology and Animal Behavior and worked for several years in environmental and behavioral enrichment for captive primates. Dr. McKenzie then attended the School of Veterinary Medicine at the University of Pennsylvania and began working as a small animal general practice veterinarian. In addition to his clinical work, he has served as President of the Evidence-Based Veterinary Medicine Association, lectured on evidence-based medicine at numerous veterinary conferences, and published journal articles on such topics as over-diagnosis, cognitive bias in veterinary clinical decision-making, and the philosophical underpinnings of evidence-based and alternative medicine. Since 2009, Dr. McKenzie has managed the SkeptVet Blog and associated social media outlets, including a series of science-based pet health videos on YouTube. He has also been an occasional contributor to the popular Science-based Medicine blog. While working as a practitioner, speaking, and writing, Dr. McKenzie has continued to pursue post-graduate training, and in 2015 he completed his MSc in Epidemiology at the London School of Hygiene and Tropical Medicine in 2015. He also teaches veterinary students in his practice as well as undergraduate biology majors, he writes a monthly column on evidence-based medicine for Veterinary Practice News magazine, and he has published a book for pet owners and veterinary professionals—Placebos for Pets?The Truth about Alternative Medicine in Animals. In his sparse free time, Dr. McKenzie enjoys reading, hiking, playing his mandolin and guitar, traveling with his family, and sitting on the couch with his dogs watching the hummingbirds and woodpeckers outside his living room window.

Mentioned in this episode:

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/743438239Thu, 16 Jan 2020 04:00:00 -040001:00:36falsefullCOS 10: HDYTT There's A Cat Who Is Destroying The FurnitureCOS 10: HDYTT There's A Cat Who Is Destroying The FurnitureThis week on the Cone..... There's a cat in exam room 3 who will NOT stop destroying furniture. The owner is about to give the cat up or find someone who will declaw it. It's YOUR case! How do you treat that??

** If you find the Cone of Shame to be helpful, please share it with your friends! And if you listen on iTunes, nothing helps us as much as an honest review! ** Want to be entered in our $100 weekly give away for vet peeps? Head over to DrAndyRoark.com and sign up for the newsletter. That's all you've got to do! ** Want to learn more about food puzzles for cats? Check out Ingrid's site at: FoodPuzzlesforCats.com

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>This week on the Cone..... There's a cat in exam room 3 who will NOT stop destroying furniture. The owner is about to give the cat up or find someone who will declaw it. It's YOUR case! How do you treat that??

** If you find the Cone of Shame to be helpful, please share it with your friends! And if you listen on iTunes, nothing helps us as much as an honest review! ** Want to be entered in our $100 weekly give away for vet peeps? Head over to DrAndyRoark.com and sign up for the newsletter. That's all you've got to do! ** Want to learn more about food puzzles for cats? Check out Ingrid's site at: FoodPuzzlesforCats.com

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/740545618Thu, 09 Jan 2020 04:00:00 -040022:02falsefullCOS 09: Essentials - Canine Euthanasia (HDYTT)COS 09: Essentials - Canine Euthanasia (HDYTT)Dr. Andy Roark and Dr. Amanda Doran review the canine euthanasia. This is an excellent episode for anyone on the healthcare team and we hope it will be a great refresher and conversation starter for veterinary teams.

Dr. Amanda Doran is a practicing certified hospice and palliative care veterinarian (CHPV) in Duluth, MN. She has worked in the veterinary field for nearly 20 years and held every position from kennel assistant to veterinarian. Dr. Doran’s articles have been featured on DrAndyRoark.com, and she has been a guest on Dr. Roark’s Cone of Shame podcast. Dr. Doran’s medical interests center on end of life care, animal welfare, effective client communication, personal resilience for veterinary professionals, and the human-animal bond. She shares her home with her partner in crime, 2 goofy husky shepherds and a crabby old peach tabby. She also slings tarot cards for fun.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>Dr. Andy Roark and Dr. Amanda Doran review the canine euthanasia. This is an excellent episode for anyone on the healthcare team and we hope it will be a great refresher and conversation starter for veterinary teams.

Dr. Amanda Doran is a practicing certified hospice and palliative care veterinarian (CHPV) in Duluth, MN. She has worked in the veterinary field for nearly 20 years and held every position from kennel assistant to veterinarian. Dr. Doran’s articles have been featured on DrAndyRoark.com, and she has been a guest on Dr. Roark’s Cone of Shame podcast. Dr. Doran’s medical interests center on end of life care, animal welfare, effective client communication, personal resilience for veterinary professionals, and the human-animal bond. She shares her home with her partner in crime, 2 goofy husky shepherds and a crabby old peach tabby. She also slings tarot cards for fun.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/736524016Thu, 02 Jan 2020 09:21:00 -040023:20falsefullCOS 08: The Deathly Hallows Of Veterinary Medicine (w/ Dr. Michael Miller)COS 08: The Deathly Hallows Of Veterinary Medicine (w/ Dr. Michael Miller)This week, Dr. Andy Roark is joined by Dr. Michael Miller (aka the Harry Potter Vet) to discuss the "deathly hallows of vet med." If you're a Harry Potter fan (or just a lover of veterinary medicine), this conversation will brighten your day and make you think about what it means to be in our profession. The 3 Deathly Hallows of Vet Medicine: https://drandyroark.com/the-3-deathly-hallows-of-vet-med/ If you haven't checked out the Harry Potter vet website, you need to get on it! https://www.harrypottervet.com/

Michael W. Miller, DVM is a veterinarian and a part-owner of a small animal practice where he sees dogs, cats, and exotic pets. His website was created due to encouragement from colleagues to share his writing that merges his love of veterinary medicine and Harry Potter. Dr. Miller's goal is to use his website to help myself and others discover the magic in veterinary medicine.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>This week, Dr. Andy Roark is joined by Dr. Michael Miller (aka the Harry Potter Vet) to discuss the "deathly hallows of vet med." If you're a Harry Potter fan (or just a lover of veterinary medicine), this conversation will brighten your day and make you think about what it means to be in our profession. The 3 Deathly Hallows of Vet Medicine: https://drandyroark.com/the-3-deathly-hallows-of-vet-med/ If you haven't checked out the Harry Potter vet website, you need to get on it! https://www.harrypottervet.com/

Michael W. Miller, DVM is a veterinarian and a part-owner of a small animal practice where he sees dogs, cats, and exotic pets. His website was created due to encouragement from colleagues to share his writing that merges his love of veterinary medicine and Harry Potter. Dr. Miller's goal is to use his website to help myself and others discover the magic in veterinary medicine.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/733089586Thu, 26 Dec 2019 04:00:00 -040051:36falsefullCOS 07: Scarf and Barf Cats (HDYTT)COS 07: Scarf and Barf Cats (HDYTT)In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark sits down with feline behavior consultant Ingrid Johnson to talk about cats that eat too fast and then throw up. There's a pet owner in exam room 2 who wants you to tell her how to stop her beloved feline from puking all the time. So.... How do you treat that?

** If you find the Cone of Shame to be helpful, please share it with your friends! And if you listen on iTunes, nothing helps us as much as an honest review! ** Want to be entered in our $100 weekly give away for vet peeps? Head over to DrAndyRoark.com and sign up for the newsletter. That's all you've got to do! ** Want to learn more about food puzzles for cats? Check out Ingrid's site at: FoodPuzzlesforCats.com

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>In this episode of the Cone of Shame Veterinary Podcast, Dr. Andy Roark sits down with feline behavior consultant Ingrid Johnson to talk about cats that eat too fast and then throw up. There's a pet owner in exam room 2 who wants you to tell her how to stop her beloved feline from puking all the time. So.... How do you treat that?

** If you find the Cone of Shame to be helpful, please share it with your friends! And if you listen on iTunes, nothing helps us as much as an honest review! ** Want to be entered in our $100 weekly give away for vet peeps? Head over to DrAndyRoark.com and sign up for the newsletter. That's all you've got to do! ** Want to learn more about food puzzles for cats? Check out Ingrid's site at: FoodPuzzlesforCats.com

ABOUT OUR GUEST: Ingrid Johnson is a Certified Cat Behavior Consultant (CCBC) through The International Association of Animal Behavior Consultants (IAABC). She is employed at Paws Whiskers and Claws, a feline only veterinary hospital and has been working exclusively with cats since 1999. Ingrid operates Fundamentally Feline, providing in home and phone consultations for clients experiencing behavior challenges with their cat(s). In addition to behavior consultations, Ingrid publishes educational content on her site, but also manages Facebook, Twitter and Instagram pages, makes her own line of feline foraging toys, scratching posts and vertical space, and litter boxes. She lectures on cat behavior at veterinary conferences such as AAFP, VMX, ACVC and the like. In the Fall of 2016 a paper she co-authored, Food puzzles for cats: Feeding for physical and emotional well-being, was published in the JFMS and to compliment it she co-developed a website called FoodPuzzlesforCats.com. Ingrid’s home, cats, and environmental enrichment expertise has been featured on Animal Planet’s Cats101 show. She filmed for the website WebMD and has created a series of educational How-To videos of her own, viewable on Fundamentally Feline’s website. She is Co-Director of Paw Project-Georgia, working towards ending the cruel practice of de-clawing cats. Cat Fancy magazine’s 2008 “Home Issue” showcased her feline friendly accommodations and the aesthetically pleasing ways you can provide for your cats innate basic needs while still having a home the humans can enjoy. Ingrid shares her home with husband Jake, seven rescue cats, and Sebastian, a rescued Great Pyrenees Dog.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/730445818Thu, 19 Dec 2019 04:00:00 -040021:50falsefullCOS 06: New Research on Gender Pay Gaps & Life Choices in Veterinary MedicineCOS 06: New Research on Gender Pay Gaps & Life Choices in Veterinary MedicineThis week, Dr. Andy Roark interviews Sam Morello DVM, DACVS, an associate professor of large animal surgery in the College of Veterinary Medicine at the University of Madison-Wisconsin. They discuss Dr. Morello's recent publications in JAVMA on the gender pay gap and life-balance choices in veterinary surgeons.

Articles: Morello SL, Colopy SA, Bruckner K, Buhr KA. Demographics, measures of professional achievement, and gender differences for diplomates of the American College of Veterinary Surgeons in 2015. JAVMA 2019 https://bit.ly/2POQRuj Colopy SA, Buhr KA, Bruckner K, Morello SL. The intersection of personal and professional lives for male and female diplomates of the American College of Veterinary Surgeons in 2015. JAVMA 2019 https://bit.ly/34bpj7r

Guest Bio: Dr. Sam Morello has completed original research in the areas of upper airway physiology, minimally invasive sinus surgery, and intestinal surgery. Current research projects are focused on the musculoskeletal system including orthopedics, wound healing, and antimicrobial delivery systems for musculoskeletal infection. In addition, Dr. Morello has conducted large scale survey research across various areas of specialty medicine, as well as academic practice, to consider professional worklife, the intersection of work and personal life, and the effect of a shifting gender demographic in veterinary medicine. She has been an invited lecturer on these topics at numerous conferences and universities. Dr. Morello's clinical practice encompasses all aspects of surgery in both horses and farm animal species. With a personal background in the show horse and race horse industry, she has a particular clinical interest in traumautic and developmental orthopedic diseases. She also has extensive experience evaluating poor performance in sport horses and is in charge of the dynamic endoscopy system acquired for the diagnosis and management of upper airway disorders.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>This week, Dr. Andy Roark interviews Sam Morello DVM, DACVS, an associate professor of large animal surgery in the College of Veterinary Medicine at the University of Madison-Wisconsin. They discuss Dr. Morello's recent publications in JAVMA on the gender pay gap and life-balance choices in veterinary surgeons.

Articles: Morello SL, Colopy SA, Bruckner K, Buhr KA. Demographics, measures of professional achievement, and gender differences for diplomates of the American College of Veterinary Surgeons in 2015. JAVMA 2019 https://bit.ly/2POQRuj Colopy SA, Buhr KA, Bruckner K, Morello SL. The intersection of personal and professional lives for male and female diplomates of the American College of Veterinary Surgeons in 2015. JAVMA 2019 https://bit.ly/34bpj7r

Guest Bio: Dr. Sam Morello has completed original research in the areas of upper airway physiology, minimally invasive sinus surgery, and intestinal surgery. Current research projects are focused on the musculoskeletal system including orthopedics, wound healing, and antimicrobial delivery systems for musculoskeletal infection. In addition, Dr. Morello has conducted large scale survey research across various areas of specialty medicine, as well as academic practice, to consider professional worklife, the intersection of work and personal life, and the effect of a shifting gender demographic in veterinary medicine. She has been an invited lecturer on these topics at numerous conferences and universities. Dr. Morello's clinical practice encompasses all aspects of surgery in both horses and farm animal species. With a personal background in the show horse and race horse industry, she has a particular clinical interest in traumautic and developmental orthopedic diseases. She also has extensive experience evaluating poor performance in sport horses and is in charge of the dynamic endoscopy system acquired for the diagnosis and management of upper airway disorders.

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/726439516Thu, 12 Dec 2019 04:00:00 -040001:22:34falsefullCOS 05: 4th Premolar Slab Fracture (HDYTT)COS 05: 4th Premolar Slab Fracture (HDYTT)This week on the Cone.... Drake is an 8yo MN Labrador Retriever with an upper right 4th premolar slab fracture. I'm asking the amazing Dr. Donnell Hansen "How do YOU treat that?"

Find Dr. Andy Roark on Facebook at www.facebook.om/drandyroark Instagram at @drandyroark or on the web at www.DrAndyRoark.com

Dr. Donnell Hansen is a board certified veterinary dentist and oral surgeon from the Minnesota BluePearl Hospitals. A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>This week on the Cone.... Drake is an 8yo MN Labrador Retriever with an upper right 4th premolar slab fracture. I'm asking the amazing Dr. Donnell Hansen "How do YOU treat that?"

Find Dr. Andy Roark on Facebook at www.facebook.om/drandyroark Instagram at @drandyroark or on the web at www.DrAndyRoark.com

Dr. Donnell Hansen is a board certified veterinary dentist and oral surgeon from the Minnesota BluePearl Hospitals. A Minnesota native, Donnell traveled through Iowa (Go Norse!), Oklahoma, and back to Minnesota again on her path toward veterinary dentistry. In 2009, Dr. Hansen joined forces with friends to form Moxie Center, which is now known as BluePearl Veterinary Partners. In 2010, she and her husband opened his family practice, Rice Creek Animal Hospital, in Lino Lakes, MN along with Bean's Place Pet Wash. Recently, Donnell opened Four Legged Tooth Fairy, an online resource and interactive conference center aimed at helping the veterinary community enhance their patient health, practice health, and mental health through veterinary dentistry. While managing a busy clinical caseload, Dr. Hansen also speaks nationally about the value (both from a patient care standpoint and practice health perspective) of veterinary dentistry and oral surgery. Dr. Hansen has a special interest in maxillofacial surgery but honestly, loves the whole gig. To provide a little balance to life, Donnell enjoys time with her family, including her husband (a fellow veterinarian) and two children, out on Minnesota’s 10,000 lakes or working a jigsaw puzzle during the long Minnesota winters. Like any veterinary family, there are an amalgamation of pets at home but the beloved include her pocket pittie, named Crickett and a beast of a labrador named Goose (or depending on the day, Goosifer). There may or may not be a bunch of bull head eggs hatching on her kitchen counter as we speak.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/722725162Thu, 05 Dec 2019 04:00:00 -040021:31falsefullCOS Intro: What Is The Cone Of Shame?COS Intro: What Is The Cone Of Shame?Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

]]>tag:soundcloud,2010:tracks/722827933Thu, 05 Dec 2019 03:00:33 -040008:33falsefullCOS 04: New Research On Vet Suicide Behavior - An interview w/ Dr. Tracy WitteCOS 04: New Research On Vet Suicide Behavior - An interview w/ Dr. Tracy WitteIn this episode of the Cone of Shame podcast, Dr. Andy Roark interviews Dr. Tracy Witte from Auburn University on her new publication in JAVMA.

Dr. Tracy Witte is an Associate Professor in the Department of Psychology at Auburn University, as well as a licensed psychologist. Her research is primarily focused on understanding and preventing suicidal behavior, with a line of work investigating suicide and other negative mental health outcomes in veterinarians, other vet professionals, and vet students.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>In this episode of the Cone of Shame podcast, Dr. Andy Roark interviews Dr. Tracy Witte from Auburn University on her new publication in JAVMA.

Dr. Tracy Witte is an Associate Professor in the Department of Psychology at Auburn University, as well as a licensed psychologist. Her research is primarily focused on understanding and preventing suicidal behavior, with a line of work investigating suicide and other negative mental health outcomes in veterinarians, other vet professionals, and vet students.

Mentioned in this episode:

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

Learn more about Simparica Trio here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

]]>tag:soundcloud,2010:tracks/722722240Wed, 04 Dec 2019 13:04:00 -040040:24falsefullCOS 03: Blocked Cats - The first 15 minutes (HDYTT)COS 03: Blocked Cats - The first 15 minutes (HDYTT)Cone of Shame Show!! A blocked cat has just rolled into your clinic. The first 15 minutes are going to be vital. How do you treat that? Megan Brashear BS, CVT, VTS (Emergency & Critical Care)

Megan graduated in 2000 with a BS in Veterinary Technology. She worked in ER/ICU specialty from 2000-2018 in Portland, OR including 8 years of technician management. Megan is currently the Small Animal Veterinary Nursing Manager at Purdue in West Lafayette IN. She loves all things emergency/critical care, German, shorthaired and pointy.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>Cone of Shame Show!! A blocked cat has just rolled into your clinic. The first 15 minutes are going to be vital. How do you treat that? Megan Brashear BS, CVT, VTS (Emergency & Critical Care)

Megan graduated in 2000 with a BS in Veterinary Technology. She worked in ER/ICU specialty from 2000-2018 in Portland, OR including 8 years of technician management. Megan is currently the Small Animal Veterinary Nursing Manager at Purdue in West Lafayette IN. She loves all things emergency/critical care, German, shorthaired and pointy.

Mentioned in this episode:

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/722722198Wed, 04 Dec 2019 13:04:00 -040021:43falsefullCOS 02: Anesthesia in a long dental procedure (HDYTT)COS 02: Anesthesia in a long dental procedure (HDYTT)How Do You Treat That (HYDTT) - In these episodes, Dr. Andy Roark takes a common case from practice and asks an expert in the field "How do you treat that?" In this episode, Dr. Andy Roark talks to Tasha McNerney BS, CVT, CVPP, VTS about those looooooooong dental procedures and how to manage that anesthesia (especially when the blood pressure starts to drop).

Tasha is a Certified Veterinary Technician from Glenside, PA. She is also a certified Veterinary Pain Practitioner and works closely with the IVAPM to educate the public about animal pain awareness. Tasha loves to lecture on various anesthesia and pain management topics around the globe. In her spare time Tasha enjoys reading, spending time with her son.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>How Do You Treat That (HYDTT) - In these episodes, Dr. Andy Roark takes a common case from practice and asks an expert in the field "How do you treat that?" In this episode, Dr. Andy Roark talks to Tasha McNerney BS, CVT, CVPP, VTS about those looooooooong dental procedures and how to manage that anesthesia (especially when the blood pressure starts to drop).

Tasha is a Certified Veterinary Technician from Glenside, PA. She is also a certified Veterinary Pain Practitioner and works closely with the IVAPM to educate the public about animal pain awareness. Tasha loves to lecture on various anesthesia and pain management topics around the globe. In her spare time Tasha enjoys reading, spending time with her son.

Mentioned in this episode:

Learn more about Simparica Trio here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

]]>tag:soundcloud,2010:tracks/723704209Tue, 03 Dec 2019 11:49:00 -040022:43falsefullCOS 01: Emotional Blackmail in Vet Medicine w Dr. Sarah BostonCOS 01: Emotional Blackmail in Vet Medicine w Dr. Sarah BostonThis is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episodes publishing on Sundays. Please let us know what you think by leaving an honest review of the Uncharted Veterinary Podcast on iTunes or by emailing us at podcast@unchartedvet.com

Today's guest is Sarah Boston, DVM, DVSc, Dipl ACVS. She is an ACVS Founding Fellow of Surgical Oncology and an ACVS Founding Fellow Oral & Maxillofacial Surgery. Dr. Sarah Boston is a veterinary surgical oncologist practicing in the Toronto area. She is also an author and her memoir, Lucky Dog: How Being a Veterinarian Saved My Life was published by the House of Anansi Press in 2014. She has published numerous scientific articles and book chapters, some of them good. She is the co-creator of the satirical online veterinary newspaper The Cageliner and an amateur stand up comedian. You can follow her on Twitter @drsarahboston or Instagram drsarahboston

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>This is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episodes publishing on Sundays. Please let us know what you think by leaving an honest review of the Uncharted Veterinary Podcast on iTunes or by emailing us at podcast@unchartedvet.com

Today's guest is Sarah Boston, DVM, DVSc, Dipl ACVS. She is an ACVS Founding Fellow of Surgical Oncology and an ACVS Founding Fellow Oral & Maxillofacial Surgery. Dr. Sarah Boston is a veterinary surgical oncologist practicing in the Toronto area. She is also an author and her memoir, Lucky Dog: How Being a Veterinarian Saved My Life was published by the House of Anansi Press in 2014. She has published numerous scientific articles and book chapters, some of them good. She is the co-creator of the satirical online veterinary newspaper The Cageliner and an amateur stand up comedian. You can follow her on Twitter @drsarahboston or Instagram drsarahboston

Mentioned in this episode:

Office Hours w/ Dr. Andy Roark

Inside the Uncharted Veterinary Community, Dr. Andy Roark hosts Office Hours where veterinary leaders can bring real-world challenges and get practical guidance from someone who understands the realities of practice life. These sessions give veterinarians, practice managers, and team leaders a chance to ask questions, workshop difficult situations, and gain perspective on issues like team dynamics, communication, burnout, and clinic operations. Instead of navigating leadership challenges alone, members get direct access to Andy’s insight along with the support of a community of veterinary professionals working through many of the same challenges.

Register for Office Hours here!

On Demand Team Training Bundle

Great medicine can still lead to tough conversations with clients. The Team Training Bundle gives your veterinary team practical tools to handle angry clients and communicate clearly in the exam room, so every interaction builds trust instead of tension. Flexible, on-demand training makes it easy to strengthen communication across your entire clinic.

Learn more about the Team Training Bundle here!

Uncharted Practice Owner Summit at NAVC SkillShop

Owning a veterinary practice comes with challenges no one teaches you in school. The Uncharted Practice Owner Summit, hosted at NAVC SkillShop in Orlando, is a hands-on leadership workshop designed to help owners strengthen their teams, improve operations, and make confident business decisions. This small-group, working session focuses on real-world tools and honest conversations, not passive lectures. Spots are limited. Register now!

Register for Uncharted Practice Owner Summit at NAVC SkillShop here!

Learn more about Simparica Trio here!

]]>tag:soundcloud,2010:tracks/695054527Sun, 13 Oct 2019 09:15:00 -040001:00:47falsefull