The Swypit Show

The Swypit Show - Episode 25 (What to Look For When You Need to Switch Credit Card Processors)

Kevin Hodes — Mon, 03 Jul 2023 09:00:00 -0400

Look, we get it. It can be a pain switching your credit card processor for your business. However, we at Swypit can promise you, it's well worth it!

On the latest episode of The Swypit Show, we're exploring the different variables at play when a business is considering a new credit card processor and why it doesn't have to be a painstaking experience. In fact, we'll dive into how it can ultimately make your business more profitable!

Timecodes:

0:06 - Introduction and overview on the topic of the day

2:35 - What to look for in a credit card processor

5:40 - It's about helping others and leveraging your circle of influence

8:11 - Swypit's network of clients that generate success for one another

10:26 - Introducing Michael Goldsmith to the show

15:06 - Advice for people that need to switch their credit card processor

17:40 - Pricing models across different credit card processors and why they are important to understand

21:22 - Fees are popping up all over the place!

23:30 - Quickbooks is not the solution for your business

25:55 - Using the right processing equipment can help your business be more profitable

28:50 - We aim to save our clients money

31:40 - Portable equipment we provide to clients

35:10 - What to look for when switching credit card processors

38:10 - Offer for 50% off on Swypit's full point-of-sale

41:50 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 24 (Solving Executive Team Challenges with F.O.R.C.E.)

Kevin Hodes — Mon, 05 Jun 2023 09:00:00 -0400

On the latest episode of The Swypit Show, we're diving into some of the greatest challenges facing leadership teams and executives in today's day and age.

As the CEO of Force Scaling, Paul Boyd brings a wealth of knowledge on solving business-related issues. We'll dive into his work with Force Scaling and how he works hand-in-hand with organizations to mitigate some of their pain points.

Grab a pen and paper, because you're bound to leave today's episode with some key considerations for your own business!

Timecodes:

0:06 - Introduction and overview on the topic of the day

1:08 - Relationships in business are essential to your success

2:00 - Be on the lookout for Mission Driven featuring Retired Maj. Andrew White

3:30 - Private screening for Tactical Empathy documentary featuring Chris Voss

4:55 - Visiting a friend for a favor

6:45 - Welcoming Paul Boyd to the show

8:38 - How Paul works with organizations to help them grow and scale

11:00 - How Force Scaling helped Kevin and Swypit

12:15 - What F.O.R.C.E. stands for

17:00 - It's all about providing a helpful perspective to executive teams

20:03 - Business owners need to be constant learners

22:57 - Holding people accountable to the right expectations

29:00 - How an integrator can play a vital role in your company's success

34:10 - What Paul envisioned for his life

38:10 - It takes a big realization to understand that you need help to succeed with your business

40:53 - Paul's experience in the insurance space

46:41 - Paul's passion for helping people towards success

48:20 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 23 (Bringing the Fun Into Business!)

Kevin Hodes — Thu, 04 May 2023 09:00:00 -0400

Welcome back to The Swypit Show!

On today's episode we're joined by Jersey Goldman, Director of Fun at Atchley Chiropractic Centers, for a deep dive into providing a top-tier customer experience. It's so important to inject fun into our lives, and we should absolutely make sure it carries over into our professional world.

Jersey shares his unique experiences as a mascot, as well as how he's bringing that same energy to his current role with Atchley.

Timecodes:

0:15 - Welcome back to the show!

1:20 - "We got hacked!"

3:15 - Dealing with Sephora's customer service

6:20 - Am I liable for fraudulent activity on my card?

7:55 - How fraudulent activity takes place in the first place

9:26 - Introducing Jersey Goldman

12:31 - What is the role of the Director of Fun?

15:10 - Bringing high-energy to all performances and conversations

18:11 - Jersey's time being a mascot

21:20 - Reminiscing on wrestling days as kids

22:45 - Working with the Dallas Cowboys

24:00 - Dealing with rival fans and making positive impressions on everyone

27:01 - You never know how you can impact someone

33:00 - "What's your angle here?"

38:05 - You only know about 5% of what is going on in someone's life

41:05 - The Giveback Movement at Atchley and how they're making an impact on patients

48:00 - Dressing as Scuba Steve from Big Daddy

49:10 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 22 (The Art of Negotiation with Chris Voss)

Kevin Hodes — Mon, 27 Mar 2023 08:45:00 -0400

On the latest episode of The Swypit Show, we were honored to be joined by Chris Voss, Best-Selling Author and Former FBI Hostage Negotiator, to discuss the art of negotiation in life and business.

Following an extraordinary career working as the lead hostage negotiator for the FBI, Chris Voss is now teaching the art of negotiation to leaders in business nationwide. Additionally, Chris wrote "Never Split the Difference," which is one of the top-selling negotiation books out there.

Tune in for a fantastic discussion detailing specific negotiation strategies that can be leveraged to enhance your personal and professional life!

Timecodes:

0:20 - Welcome to the show!

2:30 - Introducing Chris Voss to the show

4:00 - "Never Split the Difference"

5:30 - Where to learn more about Chris and the Black Swan Group

6:40 - Transitioning from a cop to becoming an FBI negotiator

9:01 - Becoming a member of the FBI's hostage negotiation team

10:40 - "Procrastination is the bane of my existence"

14:06 - How you can utilize "labelling" for your business

17:20 - Mirror neurons and how they impact human interaction

21:00 - Diffusing tension with clients

25:00 - How the Black Swan Group works on negotiation skills with people

26:30 - Brandon Voss and his work with the Black Swan Group

29:43 - The various books Chris has been a part of writing

31:43 - The "mirroring" process

32:15 - "Beware yes and master no"

37:30 - Chris negotiating with a waiter at dinner

40:10 - Disagreeing without being disagreeable

47:13 - Tactical Empathy private showing

49:30 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 21 (The Good, The Bad, and The Ugly of The Credit Card Processing Industry))

Kevin Hodes — Thu, 16 Feb 2023 09:00:00 -0400

There are numerous variables at play within the credit card processing industry, which means merchants experience good, bad, and ugly circumstances depending on who they choose to work with!

On the latest episode of The Swypit Show, Kevin explores these various circumstances and where they originate from. With a wealth of experience and expertise, Kevin has seen it all within the CCP industry and there's a lot business owners can learn from him.

This episode is meant to leave business owners with some key considerations for their own credit card service providers and evaluate the level of service they're receiving overall!

Timecodes:

0:06 - Welcome to the show

1:00 - Who is Swypit?

2:45 - Working with Swypit is a smart decision for you and your business

4:05 - Bad business practices you need to know about

7:07 - Smooth transitions are vital to your success

7:45 - The ugliness of chargebacks

8:55 - A client story that illustrates the nature of chargebacks

11:10 - How chargebacks are ruled and ultimately decided upon

15:30 - Dealing with strange transactions as a merchant

18:50 - Handling situations where employees are stealing from your company

20:00 - Swypit helps their clients dispute bad things by providing data and historical elements

22:10 - Fraud is the biggest issue facing merchants today

24:00 - Swypit can help your business beyond the simple CCP efforts

25:10 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 20 (Are You Ready to Upgrade?)

Kevin Hodes — Fri, 20 Jan 2023 09:00:00 -0400

Is your credit card processing equipment holding you back or creating headaches for you and your business? If so, it's time to upgrade!

On the latest episode of The Swypit Show, we're exploring the benefits of upgrading your credit card processing equipment, as well as the processing vendor you choose to work with.

At Swypit, we provide top-of-the-line equipment to our clients at little to no extra cost to you. That's how we take care of our customers and upgrade them to be more profitable in the long-run.

Timecodes:

0:15 - Welcome to the show!

2:00 - We cater to all industries that utilize credit card processing

2:45 - Are you ready to upgrade?

7:23 - Walking through the evolution of credit card processing terminals

10:01 - The First Data device and its benefits for automotive shops and dealers

12:40 - We can answer all your questions at Swypit

13:40 - Verifone devices are fantastic and we provide them to all our clients

14:50 - The latest in credit card processing technology

18:20 - We'll give you this device for free!

22:15 - The latest and greatest terminal from Verifone

26:08 - Clover's point of sale equipment and how it can change the game for you!

27:01 - We'll provide you Clover's point of sale equipment for 25% off

31:34 - What are you waiting for? It's time to upgrade!

33:40 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 19 (What Great Customer Service Looks Like!)

Kevin Hodes — Tue, 03 Jan 2023 09:00:00 -0400

In today's business climate, customer service has become a topic that's at the forefront of every business leader's mind. At least you would think so, right?

On the latest episode of The Swypit Show, we're unpacking this extremely important topic and highlighting what exceptional customer service looks like within the credit card processing industry, as well as industries beyond it.

We hope you enjoy today's show and leave with a few takeaways for the customers your organization serves!

Timecodes:

0:06 - Introduction and overview on the topic of the day

0:48 - It's hard to find good customer service these days

2:38 - Customer service experiences when dealing with big companies

5:00 - The result from a lack of proper training

7:07 - Kevin's recent experience with customer service in the food service industry

9:55 - Who do you call when an issue arises?

12:40 - Poor customer service can lose your organization money

15:00 - How Swypit addresses big issues for clients

17:45 - A recent customer service call that Swypit addressed

19:15 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 18 (Digital Marketing with Matt Cretzman)

Kevin Hodes — Mon, 21 Nov 2022 09:00:00 -0400

We're back with an all-new episode of The Swypit Show, but with a familiar face!

Matt Cretzman, from Stormbreaker Digital, is back on the show to discuss some foundational digital marketing strategies, as well as some best practices for utilizing LinkedIn, that you won't want to miss!

Join us for another insightful conversation with Matt, which is bound to leave you with some takeaways for yourself and your business.

Timecodes:

0:06 - Introduction and welcome to the show

1:40 - Leverage: Sharing Entrepreneurial Secrets

2:45 - We learn when we fail

4:00 - Valuable excerpts from Brian Tracey

6:30 - Welcoming Matt Cretzman to the show

9:40 - It's all about connecting with people

13:43 - Matt's work in digital marketing with Stormbreaker Digital

17:00 - These days, marketing is all about creating content

22:00 - Outside-the-box thinking is crucial in your marketing strategy

23:50 - If you're doing an event, put it on LinkedIn

25:00 - Matt's LinkedIn tutorial on creating and building events

33:00 - Sharing invite links via direct messages to your professional network

41:20 - Upcoming Swypit events

46:50 - Easy and actionable steps to generate content via LinkedIn newsletters

50:56 - How to get in touch with Matt and his team

52:07 - Offer for LinkedIn profile makeover!

53:10 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 17 (Working With a True Expert!)

Kevin Hodes — Mon, 07 Nov 2022 09:00:00 -0400

Welcome back to The Swypit Show!

On our newest installment of the show, we're exploring what it means to work with a true expert in the credit card processing world. As a business owner, there are countless options for credit card processing providers out there. However, it's not always the smartest decision to select the cheapest option available.

Join us for a great conversation on why it pays to work with a true expert, like Kevin Hodes, as well as what the positive ripple effect of this decision can do for you and your bottom line.

Timecodes:

0:06 - Introduction and overview on the topic of the day

1:00 - What does it mean to be working with a true expert?

2:30 - Collaborating with other experts in different industries

4:50 - What Kevin's competitors are out there doing

6:45 - Having a merchant account is a privilege

8:00 - The convenience store story

12:30 - At Swypit, we showcase you the exchange rates available

14:30 - How Swypit is providing a top-tier client experience via new equipment and service

19:00 - What it's like dealing with customer service departments at other CCPs

23:40 - A client calls into the show with a credit card processing question

32:00 - Why other companies stink...plain and simple

34:30 - It's worth paying for the expertise

39:30 - How to get in touch with Kevin and the team at Swypit

40:20 - Closing remarks

Connect with Kevin Hodes:

Folds of Honor Documentary

The Swypit Show - Episode 16 (Swypit Inner Circle Spotlight: Sarah Duncan)

Kevin Hodes — Wed, 05 Oct 2022 09:00:00 -0400

We're back, baby!

On the latest episode of The Swypit Show, we're pleased to welcome the Regional Director of the Folds of Honor Foundation, Sarah Duncan, for a wonderful conversation surrounding the fantastic work that Folds of Honor is doing for the family members of our fallen and wounded soldiers.

Sarah shares her personal experience as a Gold Star Family, which propelled her into working for Folds of Honor in the first place.

She has a wonderful story to share and we're so thrilled to have her aboard. So, what are you waiting for! Press that play button and come join us!

Timecodes:

0:30 - What Swypit is all about

2:30 - Giving Dick Vitale a special gift

5:06 - The three main charities Kevin works with

7:00 - Welcoming Sarah Duncan to the show

8:05 - Sarah Duncan shares her story of losing her military father

11:30 - Sarah becoming a Folds of Honor scholarship recipient and then later working for them

13:15 - What does it mean to be a Gold Star Family?

15:30 - Memories of Sarah's father

18:50 - Everyone is compelled to work for Folds of Honor

20:20 - Sarah's first job in the working world

25:00 - How people can make a difference with Folds of Honor through donations

27:40 - The Folds of Honor documentary on Amazon

31:00 - How to apply for a Folds of Honor scholarship

34:10 - Folds scholarship recipients can also be spouses

36:14 - Where you can see the Folds of Honor documentary

39:54 - We need to appreciate our veterans who have paid the ultimate sacrifice

40:40 - Closing remarks

Resources:

Connect with Kevin Hodes:

The Swypit Show - Episode 15 (Swypit Inner Circle Spotlight: Matt Cretzman)

Kevin Hodes — Wed, 07 Sep 2022 08:30:00 -0400

Welcome back to The Swypit Show!

On the latest installment of the show, we're excited to welcome Matt Cretzman, Founder & CEO of Stormbreaker Digital, for a great conversation surrounding the power of marketing in today's day and age.

This episode is packed with some great marketing-related conversation and professional insights that you won’t want to miss out on.

Enjoy!

Timecodes:

0:30 - Welcome to the show!

1:45 - Matt Cretzman joins the show

3:00 - How Matt and Kevin became acquainted through the Texas Legends

6:03 - Matt coming from Canada to the USA

8:32 - Matt's family life

10:08 - Matt's background in education and preparations for becoming a church leader

12:05 -A passion for helping people in business

15:30 - Why each marketing company isn't the same

19:19 - The various services that Stormbreaker Digital offers

20:55 - Growth hacking and what companies use this for

27:18 - A fast tip for growing your personal brand

34:29 - Matt's experience working with the Texas Legends and New Jersey Devils

45:00 - Timing is everything within your marketing efforts

50:07 - Where to learn more about Matt and Stormbreaker Digital

53:06 - How Matt utilizes LinkedIn for himself and business growth

56:15 - You need to create strategic partnerships

58:00 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 14 (Swypit Inner Circle Spotlight: Steven Guilfoile)

Kevin Hodes — Thu, 28 Jul 2022 08:00:00 -0400

Welcome back to The Swypit Show! We’ve launched our latest episode, featuring Steven Guilfoile, CEO of AffordaCare Insurance and an awesome conversation!

Listen to learn his feelings about affordable insurance options for all and how his company works is striving to make this a reality. We also dive into the challenges that entrepreneurs and business owners are facing in today's climate, as well as what it takes to provide a top-tier product or service to your client-base.

This is an episode you won't want to miss! So, what are you waiting for? Click that play button!

Timecodes:

0:30 - Kevin's recent island vacation

4:00 - The value of being within Swypit's inner circle

5:30 - Welcoming Steven Guilfoile onto the show

7:20 - What Steven envisioned his career would look like at a young age

8:50 - Steven's first job working at McDonald's

12:00 - Swapping McDonalds employee stories

16:15 - Steven making his first $1M through door-to-door sales

19:00 - You need to be doing what others aren't willing to do

21:00 - The beginning of AffordaCare Insurance

28:08 - How AffordaCare Insurance actually works

31:30 - It's okay to negotiate these days. Don't settle!

36:00 - Steven's biggest innovation at AffordaCare Insurance

39:00 - Hiring strategies for Kevin and Steven

45:00 - Unique marketing efforts help separate you from your competitors

47:00 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 13 (Swypit Inner Circle Spotlight: Nick Nanton)

Kevin Hodes — Tue, 05 Jul 2022 09:00:00 -0400

We’re back and this time, we’re launching the Swypit Inner Circle Spotlight Series on the show!

Connecting with people through storytelling is a powerful thing. And as our latest guest Nick Nanton says, the best story in the room always wins! Join us for the latest installment of The Swypit Show, where we're joined by the 22-time Emmy® Award Winning Director to discuss the power of storytelling in today’s day and age.

This is an episode that you don't want to miss!

Timecodes:

0:06 - Introduction and overview on the topic of the show

5:15 - Introducing Nick Nanton

6:50 - How Nick spends his time day-to-day

11:00 - Disruption within our markets has challenged us

13:30 - How Nick makes an impact on business owners

16:00 - Getting industry masters, like Jack Canfield, to do business with Nick

23:50 - Why Nick is so passionate about helping people

29:00 - The various experiences and projects that Nick and Kevin have done together

31:30 - It's all about finding stories that will ultimately help other people

36:20 - A moment in Nick's life that changed him forever

40:00 - Rapid fire questions with Nick

44:00 - You have to remove the negativity from your life

47:00 - How to connect with Nick online

48:02 - Closing remarks

Connect with Kevin Hodes:

https://dallasnorthaquarium.com/

The Swypit Show - Episode 12 (Don't You Want to be in the Swypit Inner Circle?)

Kevin Hodes — Tue, 17 May 2022 08:30:00 -0400

On the latest installment of The Swypit Show, we're exploring the wide-variety of benefits associated with being part of our inner circle!

Aside from providing a top-tier service as a truly professional credit card processing service, Swypit has a vast network of employees and clients. Each of them come from a different industry and allow our inner circle to be filled with talent from all walks of life.

When becoming a Swypit client and joining our inner circle, our network becomes your network! So enjoy today's episode and discover all the contacts you can gain access to when joining our inner circle.

Timecodes:

0:06 - Introduction and the topic of the day

2:30 - What is the Swypit inner circle?

4:45 - We strive to make sure are clients are always taken care of

7:15 - Are other credit card processors surrounding themselves with an elite inner circle?

10:30 - An example of how Swypit fights for their clients to make them more profitable overall

13:00 - Listing clients within the Swypit inner circle

14:38 - Utilize our network of clients and further leverage this for your business

17:30 - Additional clients that you have access to within the Swypit inner circle

22:15 - We have a full point of sale available for our clients

24:00 - Closing remarks

Clients Mentioned Throughout Today's Show:

Andy Bush, ACE Handyman Services, Collin County: https://www.acehandymanservices.com/offices/dallas/

Sean Crawford, Dallas North Aquarium:

Ernest & Cecily Morgan, Owner Earnest B’s BBQ & Catering Co:

https://www.earnestbbqcatering.com/

Tony Felker, President/CEO – Frisco Chamber of Commerce:

https://www.friscochamber.com/

Ted Holiday, President/CEO of Glass Guru of Frisco and Sherman:

https://www.theglassguru.com/spring-tx/spring-tx/

Tanya Tomlin, Owner Sorted Out Professional Organizing Services:

https://www.sortedout.com/

D’Andra Simmons with Hard night, Good Morning Skincare and Ultimate Living Nutrition Products: https://hardnightgoodmorning.com/

Don Jacobs – QwikWash America:

https://qwikwash.com/locations/frisco-location/

Connect with Kevin Hodes:

The Swypit Show - Episode 11 (The Smooth Transition of Switching Credit Card Processors)

Kevin Hodes — Wed, 13 Apr 2022 09:00:00 -0400

The idea of switching service providers, regardless of the service itself, can be a little daunting! You don't want to waste your time and energy, but you know that a switch needs to be made. Well, switching credit card processors doesn't have to be a difficult transition!

Did you know that at Swypit, we excel at making the transition as smooth and seamless as possible?

In the latest installment of The Swypit Show, Kevin dives into this very topic and outlines what this process looks like. At the end of the day, Swypit takes every measure to make sure you receive a top-tier service, which ultimately helps your business become more profitable.

So sit back, relax, and learn how switching to Swypit can be a smooth process for you!

Timecodes:

0:06 - Introduction and overview on the topic of the day

7:00 - Chargebacks to merchants and the problems they can create

8:50 - What you get when you're only focused on finding the cheapest CCP to work with

10:58 - Swypit provides the type of service you're looking for

12:50 - An example of how Swypit helped a client to become more profitable

17:30 - If you're getting burned, thing about switching to Swypit

18:40 - How you can get in touch with our team at Swypit

20:00 - "Once you're with us, we'll never give you a reason to switch away from Swypit!"

21:00 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 10 (The Number One Question We're Asked at Swypit)

Kevin Hodes — Tue, 08 Mar 2022 09:00:00 -0400

In the latest installment of The Swypit Show, we're taking a deep dive into the biggest question we're asked on a regular basis! Additionally, we're taking the time to show you some of the most valuable resources stored on our new website.

As you'll come to realize, it's not always about our rate.

This is an episode you won't want to miss!

Timecodes:

0:06 - Welcome back to the show

1:45 - A+ rating achieved with the Better Business Bureau

4:00 - The number one thing we're asked about at Swypit

6:30 - The idea of "cutting costs"

9:30 - What are your rates?

11:15 - Mastercard's interchange rates

14:30 - Visa's interchange rates

19:00 - Interlink's interchange information

20:15 - Additional questions we're often asked and where you can find the answers

23:00 - When you work with Swypit, you get knowledge and power

27:00 - Closing remarks

Connect with Kevin Hodes:

The Swypit Show - Episode 9 (How Credit Card Processing Actually Works)

Kevin Hodes — Fri, 18 Feb 2022 09:00:00 -0400

In the latest installment of The Swypit Show, Kevin provides a detailed walkthrough on how credit card processing actually works and why this process is so important for you and your business.

Listen as Kevin shares his industry insights and experiences working with this process. At the end of the day, you want to be working with a trusted team of professionals to assist you on your credit card processing needs. Otherwise, your business could fall into someone else's hands!

Also, Kevin shares a very special video surrounding Military Appreciation Night at the Texas Legends basketball game. This empowering event brings the Dallas community together and we're happy to share this special event within today's episode.

Timecodes:

0:30 - Introduction and overview on the topic of the day

0:45 - Don't be held hostage by your credit card processing provider

4:30 - How does credit card processing actually work?

6:15 - What happens when your card is declined

10:34 - The issues that occur when you keep swiping someone's card, but it keeps being declined

13:51 - The new equipment Swypit utilizes

16:15 - Unveiling the new Swypit websit!

19:30 - Military Appreciation Night video at the Texas Legends basketball game

27:00 - We, at Swypit, are ready to work with you!

Connect with Kevin Hodes:

The Swypit Show - Episode 8 (The Client Experience at Swypit)

Kevin Hodes — Wed, 12 Jan 2022 09:00:00 -0400

What does it look like to be a client at Swypit? This is the question we're addressing in the latest installment of The Swypit Show!

Not only have Kevin and the team at Swypit have earned an incredible A+ Rating and Accreditation from the Better Business Bureau, but they've also received zero customer complaints through the BBB.

When you're working with a professional and distinguished organization like Swypit, it shows. Listen as Kevin explores the countless benefits of being a Swypit client, including business connections for you and your company.

There's so many benefits to unpack in this episode. So sit back, relax, and consider whether switching to Swypit is the best move for you and your business!

Timecodes:

0:06 - Happy New Year from the team at Swypit

1:00 - Kevin has been in the credit card processing business for 24 years now

3:30 - What does the client experience look like at Swypit?

5:50 - "I love what I do"

8:00 - Our network of clients is vast and it pays to be a part of our family

13:45 - The various devices we provide at Swypit

15:00 - What the first meeting with Swypit looks like

21:00 - Quickbooks and the issues people experience when using it

23:00 - Working with a point-of-sale company

26:00 - Kevin's involvement in books and movies

31:00 - Jay Abraham and Kevin's relationship with him

33:50 - How to get in touch with the team at Swypit

Connect with Kevin Hodes:

https://www.lastletters.net/

The Swypit Show - Episode 7 (Who's Really Watching Your Money? Feat: Jeremy Lock)

Kevin Hodes — Fri, 10 Dec 2021 09:00:00 -0400

In the latest installment of The Swypit Show, Kevin dives into the harsh reality of working with a sub-optimal credit card processing company. The fact is that sometimes you don't even know who specifically is watching your money!

Within this special episode, we also welcome on Jeremy Lock, an Air Force Veteran, Photojournalist, and Host of the Last Letters podcast, to discuss his recent work with Kevin. Together Jeremy and Kevin sat down to record an episode of Last Letters, which is a podcast that reveals the information people would leave to their loved ones, in a letter, if it was their last day on earth.

Kevin and Jeremy also discuss the nature of their relationship, both personally and professionally, as well as the great work Jeremy does as a photojournalist.

For more information on the Last Letters podcast, you can click the following link or search for the podcast on any of your favorite podcasting platforms!

For more information on who is really watching your money when it comes to credit card processing, watch this informative video from the Swypit team:

https://www.youtube.com/watch?v=9Gmdxdi2jk8&ab_channel=swypit

Timecodes:

0:07 - Overview on the topic of the day and our special guest

1:00 - Who is really watching your money?

3:00 - Why the big guys aren't as trustworthy as you may think

6:00 - Quickbooks isn't much better

9:15 - You need to be working with a true professional

11:45 - You're going to pay 40% more with the big guys

14:30 - Background information on Jeremy Lock

17:00 - The one-year anniversary of the Last Letters podcast

18:30 - Kevin's episode on Last Letters called "The Things That Make Us"

21:50 - A friend of Jeremy passed away and left a true last letter before he died

24:40 - Surround yourself with good people and share your advice with the world

27:15 - The little girl story on last letters and the importance of empowering today's youth

29:00 - Check out Last Letters on your favorite podcasting platform

Connect with Kevin Hodes:

https://www.youtube.com/watch?v=rsGdsueoOI0&ab_channel=swypit

The Swypit Show - Episode 6 (When is it Time to Switch to Swypit?)

Kevin Hodes — Tue, 16 Nov 2021 09:00:00 -0400

Are you getting charged a non-compliance fee? If you are, then your current credit card processor isn't looking out for your best interests or your bottom line.

In the latest installment of The Swypit Show, Kevin dives into a key question business owners should be asking themselves today - when is it time to switch to Swypit?

Kevin and the team provide a top-tier customer experience at Swypit and they're always looking out for their clients' best interests. So what are you waiting for? Press play and find out why you should switch to Swypit and when is the best time for you and your company!

For more information on this very topic, check out this short video from Swypit here:

Timecodes:

0:08 - Overview on the topic of the day

2:00 - The overall importance behind being PCI compliant

6:00 - There are multiple entities that need to be compliant

8:15 - Why you should be considering switching to a company like Swypit

11:30 - Swypit is here to help educate you on the CCP business overall to ensure the best results

13:00 - "When it comes to making a chance, we will hold your hand through the entire process"

16:10 - The problem with asking "what's your rate?"

18:00 - An upcoming military veterans event Swypit is involved with

19:45 - Closing remarks and how to get in contact with the team at Swypit

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https://www.youtube.com/watch?v=sicneE91LTY&ab_channel=swypit

The Swypit Show - Episode 5 (The Crazy Things I've Seen in the Credit Card Processing Business)

Kevin Hodes — Tue, 12 Oct 2021 08:30:00 -0400

In the latest installment of The Swypit Show, Kevin welcomes the National Sales Director for Swypit, Michael Goldsmith, onto the show to discuss the crazy things they've seen throughout the credit card processing industry!

From quirky calls with customers, to addressing very serious issues and providing viable solutions, Kevin and Michael have seen it all. Not only do they share the complications customers experience with their various credit card processing devices, but also the awkward conversations surrounding those moments when cards are declined.

No matter the issue, Kevin and Michael have seen it before and they know the best solution to address the problem. As true professionals in this space, they bring a wealth of experience to the table and strive to offer the best service in this industry.

For more information on this very topic, check out this short video from Swypit here:

Timecodes:

0:05 - Welcome to the show and an overview on today's topic

1:20 - Michael Goldsmith joins the show to begin conversation

3:14 - The various issues customers experience with their credit card processing device

7:00 - The internet's initial impact on the credit card processing industry

10:10 - The Alpha Key issue that customer's frequently experience

13:15 - Swypit's team is physically present and ready to assist with any problem you encounter

15:30 - What to do if a customer's card is declined by your system

22:10 - Get past the nuances of the conversation and ask for a new method of payment. It's that simple.

28:10 - Terminals and processing machines are free to our customers

29:30 - The common mistake of plugging the ethernet cable into the wrong port on the terminal

32:40 - Closing remarks and how to best get in contact with Kevin and the Swypit team

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The Swypit Show - Episode 4 (Behind the Scenes of a $922,412 Transaction)

Kevin Hodes — Wed, 08 Sep 2021 09:00:00 -0400

In the latest installment of The Swypit Show, Kevin Hodes explores the inner workings of a transaction worth over $900,00! The fact of the matter is your current credit card processing company could hold you back from making the deal of a lifetime.

Listen as Kevin highlights the benefits of working with an established and reputable company, like Swypit, as well as the downfalls companies can experience when working with "the other guy."

The last thing a company wants is for a massive transaction to be held by their credit card processing company simply because of merchant account parameters. Take action and make sure you're working with true professionals that won't ever let this happen to you.

So sit back, relax, and enjoy another enlightening episode surrounding the importance of service and how it can impact your ability to generate revenue for your company.

Timecodes:

0:05 - Welcome back to the show

1:00 - What happens when a massive transaction is held by your credit card processing company

3:15 - Discussing transactional limits with your provider

5:16 - When you get hooked up with the wrong company, you're going to find yourself in deep water

10:35 - Lesser processing companies are hiring anyone to make sales from them

12:53 - Once you're with a good company, like Swypit, you'll never have to switch again

16:10 - When you go with Swypit, you gain access to our entire network of top-tier professionals

20:38 - Business owners need to run their businesses ethically

21:30 - A sales call interrupts Kevin and the show

23:05 - At Swypit, we have your back and we're going to take care of you

24:10 - Closing remarks

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The Swypit Show - Episode 3 (Are You Trapped in Your Credit Card Processing Agreement?)

Kevin Hodes — Wed, 18 Aug 2021 09:00:00 -0400

In the latest installment of The Swypit Show, Kevin sheds light on an important question business owners should be asking themselves - are you trapped in your credit card processing agreement?

In every agreement, there are a multitude of factors to consider. But at the end of the day, you want to rest assured that you're working with consummate professionals and a company rich with experience in their respective space. If this doesn't sound like your relationship with your current credit card processing company, it may be time to evaluate your options and consider a switch.

Listen as Kevin navigates this conversation and showcases some of the important variables you should be considering when evaluating your current agreement. Grab a pen and some paper because this episode is sure to leave you with a list of items to consider and perhaps a few questions for our team at Swypit!

For additional information on this topic, feel free to check out a short video here: Are You Trapped in Your Credit Card Processing Agreement?

Timecodes:

0:40 - Are you trapped in your current credit card processing agreement?

3:45 - What it means to be PCI compliant and why you must be compliant

6:30 - Do your research on the people you intend to do business with

9:50 - Teaser rates in the credit card processing world

11:30 - Work with professionals and ensure you're treated well

13:45 - "I'll get on a plane for my clients"

16:33 - Pay close attention to de-conversion fees

19:00 - Just pay the cancellation fee. It's worth it. Period.

21:00 - Closing remarks

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The Swypit Show - Episode 2 (Why Credit Cards Have Different Processing Fees)

Kevin Hodes — Mon, 12 Jul 2021 09:00:00 -0400

Welcome back to The Swypit Show! In the show's second installment, Kevin explores a frequently questioned topic surrounding credit cards and service providers. Each credit card can have a different fee associated with it, but why?

Additionally, Kevin explores the various issues that can arise from the merchant's standpoint when it comes to credit card transactions. Once again, at the end of the day, it pays off to be working with the right processing provider!

So sit back, relax, and enjoy another fun episode, filled with valuable information, from one of the industry's best.

Timecodes:

0:07 - Welcome back to the show!

1:00 - When it comes to fees, it's how you process it

4:00 - Issues facing retail business owners and processing their transactions

7:30 - Point of sale companies are always going to be thinking about what is easiest for them, not you

11:00 - You have to stop listening to people that don't know what they're doing

14:00 - As a merchant, pay attention to the details and gather all the credit card's info before processing

16:10 - Everyone that is cheap is cutting corners

17:01 - Closing remarks

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Episode 1 - Welcome to The Swypit Show!

Kevin Hodes — Tue, 15 Jun 2021 09:00:00 -0400

In the inaugural episode of The Swypit Show, we introduce you to the Founder and Owner of Swypit, Kevin Hodes, who in addition to running an extremely successful credit card processing company, will serve as the host of the show!

Kevin brings over two decades of industry experience to the credit card processing space. In what he considers to be a "slimy world" of credit card processing, someone needs to be there to provide a world-class service and price, while using the most innovative technologies to achieve desired results.

In addition to information about Swypit as a whole, Kevin shares other stories about himself, including multiple endeavors as an Executive Producer on Emmy-Award® winning documentaries.

So sit back, relax, and enjoy our first episode where we give you an inside look into the CEO of Swypit and why Swypit isn't your typical credit card processing company!

Timecodes:

0:06 - Welcome to The Swypit Show!

1:00 - Why Swypit is the merchant service provider you need

5:45 - We want to do everything we can to help you be successful with your business

6:50 - Kevin's work as an Executive Producer on Emmy-Award® winning documentaries

11:44 - We're a concierge business that provides world-class service

12:30 - Why software vendors make Kevin angry and why you shouldn't get stuck with their preferred vendor

16:00 - It's time to work with a consummate professional that tells you what you need to hear

19:30 - Provide some feedback on any future topics for our show or issues to address

22:10 - Swypit's glowing record on the BBB!

24:15 - If you're not freshening up your business, you're not doing it right

25:19 - Closing remarks

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