<![CDATA[The Vaillant Podcast]]>1082ef72-b693-573a-81d7-b573a4d84089Fri, 06 Mar 2026 17:00:24 +0000Captivate.fmVaillanthttps://artwork.captivate.fm/5deb2f47-8255-4158-a615-feadab88c477/43ViPKiWTzbQMV9W0vq5O21x.jpgThe Vaillant PodcastVaillantVaillantThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their learning, earnings and wellbeing. https://the-vaillant-podcast.captivate.fmfalseepisodichttps://feeds.captivate.fm/the-vaillant-podcast/nopodcastCelebrating women in the industryCelebrating women in the industryInternational Women’s Day is a global celebration of women’s social, economic, cultural and political achievements. This year’s theme, ‘give to gain’, aims to encourage a mindset of generosity and collaboration.

To celebrate women making a difference in the heating and plumbing industry, Laura Thomas, Head of Training at Vaillant UK, leads a special episode of The Vaillant Podcast. She’s joined by Emma Morris, Regional Business Manager at Vaillant UK, and Leah Johnson, The Gas Lass, as they share their careers, milestone moments, and what it means to be a woman in business.

Want to know more?

For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.

Got a plumbing story you’d like to share? Get in touch X (Twitter), Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com

Check out our YouTube channel


About The Vaillant Podcast

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>International Women’s Day is a global celebration of women’s social, economic, cultural and political achievements. This year’s theme, ‘give to gain’, aims to encourage a mindset of generosity and collaboration.

To celebrate women making a difference in the heating and plumbing industry, Laura Thomas, Head of Training at Vaillant UK, leads a special episode of The Vaillant Podcast. She’s joined by Emma Morris, Regional Business Manager at Vaillant UK, and Leah Johnson, The Gas Lass, as they share their careers, milestone moments, and what it means to be a woman in business.

Want to know more?

For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.

Got a plumbing story you’d like to share? Get in touch X (Twitter), Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com

Check out our YouTube channel


About The Vaillant Podcast

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>f9f179d8-191d-4ec7-b204-7fac72ba6eb2Fri, 06 Mar 2026 17:00:00 +000027:46falsefull2552Heat pump support with Vaillant’s MCS Partner Programme and myVaillant installHeat pump support with Vaillant’s MCS Partner Programme and myVaillant installWe know that heat pumps have been a topic of interest in the last few years, and this isn’t going to change in 2026. That’s why, Vaillant has developed schemes to support installers who wish to make the transition to heat pumps.

From extensive training available and expert teams, such as System Sales & Design, to our newer schemes like myVaillant install and the MCS Partner Programme, we aim to provide reassurance and support for you and your business.

In this episode of The Vaillant Podcast, Mike Lacey, Vaillant’s Head of Digital Technologies, is joined by Don Graham, National Sales Manager for Renewable Systems at Vaillant and installer Marcus Reardon, Owner and Director of Lake District Air Source.

Marcus was one of the first installers to utilise both schemes to install his first heat pump at his own home. Tune in to hear his thoughts on the process, support from Don, and how it’s transformed his business.

Want to know more?

For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.

Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.

Listen to more episodes of The Vaillant Podcast


Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>We know that heat pumps have been a topic of interest in the last few years, and this isn’t going to change in 2026. That’s why, Vaillant has developed schemes to support installers who wish to make the transition to heat pumps.

From extensive training available and expert teams, such as System Sales & Design, to our newer schemes like myVaillant install and the MCS Partner Programme, we aim to provide reassurance and support for you and your business.

In this episode of The Vaillant Podcast, Mike Lacey, Vaillant’s Head of Digital Technologies, is joined by Don Graham, National Sales Manager for Renewable Systems at Vaillant and installer Marcus Reardon, Owner and Director of Lake District Air Source.

Marcus was one of the first installers to utilise both schemes to install his first heat pump at his own home. Tune in to hear his thoughts on the process, support from Don, and how it’s transformed his business.

Want to know more?

For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.

Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.

Listen to more episodes of The Vaillant Podcast


Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>bc4cbcb6-2c2e-4b7d-bfb4-fca0f0627f11Thu, 19 Feb 2026 05:00:00 +000020:07falsefull2442Enhance Your Knowledge: Apprenticeships & Skills for LifeEnhance Your Knowledge: Apprenticeships & Skills for LifeIn the second half of our two-parter 'Enhance Your Knowledge' episode of The Vaillant Podcast we are focusing on apprenticeships and the role they play in building skills for life across our industry.

In this dedicated episode, we hear directly from two of our apprentices about why they chose the apprenticeship route, what learning on the job looks like in practice, and how earning while they learn is shaping their early careers.

Mike Lacey, Vaillant’s Head of Digital Technology, is joined by Ruby Barnes, Business Apprentice, and Josh Nichols, Low Carbon Heating Technician Apprentice.

Together, they explore:

• Why apprenticeships continue to matter

• The balance between structured learning and hands-on experience

• How partnerships with colleges support future skills

• What the apprenticeship journey looks like year by year

Whether you’re considering an apprenticeship or looking to understand how apprenticeships support long-term industry capability, this episode offers real insight from those experiencing it first-hand.

]]>In the second half of our two-parter 'Enhance Your Knowledge' episode of The Vaillant Podcast we are focusing on apprenticeships and the role they play in building skills for life across our industry.

In this dedicated episode, we hear directly from two of our apprentices about why they chose the apprenticeship route, what learning on the job looks like in practice, and how earning while they learn is shaping their early careers.

Mike Lacey, Vaillant’s Head of Digital Technology, is joined by Ruby Barnes, Business Apprentice, and Josh Nichols, Low Carbon Heating Technician Apprentice.

Together, they explore:

• Why apprenticeships continue to matter

• The balance between structured learning and hands-on experience

• How partnerships with colleges support future skills

• What the apprenticeship journey looks like year by year

Whether you’re considering an apprenticeship or looking to understand how apprenticeships support long-term industry capability, this episode offers real insight from those experiencing it first-hand.

]]>fe77851b-842c-477a-a39b-8910ba89aff5Wed, 11 Feb 2026 17:00:00 +000019:42falsebonus2552Enhance Your Knowledge: Training, Upskilling & Future SkillsEnhance Your Knowledge: Training, Upskilling & Future SkillsTo kick start 2025, the first half of our two-parter episode of The Vaillant Podcast focuses on training opportunities and professional development across the industry.

Mike Lacey is joined by Graeme Heron, Training Operations Manager, and Tom Thorley, Renewables Technical Coach, to explore how installers can enhance their knowledge through product training, digital learning and in-centre courses.

The episode covers:

• The role of structured training in professional development

• Online learning through the Vaillant Academy

• Hands-on courses at Centres of Excellence

• Preparing for future technologies and low carbon systems

If you’re looking to upskill, build confidence in new technologies or enhance your professional capability in 2025, this episode explores the options available.

]]>To kick start 2025, the first half of our two-parter episode of The Vaillant Podcast focuses on training opportunities and professional development across the industry.

Mike Lacey is joined by Graeme Heron, Training Operations Manager, and Tom Thorley, Renewables Technical Coach, to explore how installers can enhance their knowledge through product training, digital learning and in-centre courses.

The episode covers:

• The role of structured training in professional development

• Online learning through the Vaillant Academy

• Hands-on courses at Centres of Excellence

• Preparing for future technologies and low carbon systems

If you’re looking to upskill, build confidence in new technologies or enhance your professional capability in 2025, this episode explores the options available.

]]>c6a76aae-2109-443f-b366-f4ecb3f352aaWed, 11 Feb 2026 16:45:00 +000038:16falsebonus2442Enhance your knowledge in the new yearEnhance your knowledge in the new yearTo kick start 2025, this episode of The Vaillant Podcast explores how you can enhance your knowledge and boost your career with training opportunities. We discuss how Vaillant can support you and your business with product training, whether that’s online with the Vaillant Academy or at one of our Centres of Excellence dotted around the country. We also hear from two young apprentices about how they are starting their careers with the route of an apprenticeship and are earning while they learn.

In this two-part special, Mike Lacey, Vaillant’s Head of Digital Technology, is joined by Graeme Heron, Training Operations Manager at Vaillant, Tom Thorley, Renewables Technical Coach at Vaillant, Ruby Barnes, Business Apprentice, and Josh Nichols, Low Carbon Apprentice.


So, whether you’re looking to upskill and start the new year with training or are looking down the apprenticeship route, this episode has you covered.


Want to know more?


For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.


If you have any questions on training or apprenticeships from Vaillant, email us at thevaillantpodcastuk@vaillant.com


About The Vaillant Podcast


The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.


Listen to more episodes of The Vaillant Podcast


Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>To kick start 2025, this episode of The Vaillant Podcast explores how you can enhance your knowledge and boost your career with training opportunities. We discuss how Vaillant can support you and your business with product training, whether that’s online with the Vaillant Academy or at one of our Centres of Excellence dotted around the country. We also hear from two young apprentices about how they are starting their careers with the route of an apprenticeship and are earning while they learn.

In this two-part special, Mike Lacey, Vaillant’s Head of Digital Technology, is joined by Graeme Heron, Training Operations Manager at Vaillant, Tom Thorley, Renewables Technical Coach at Vaillant, Ruby Barnes, Business Apprentice, and Josh Nichols, Low Carbon Apprentice.


So, whether you’re looking to upskill and start the new year with training or are looking down the apprenticeship route, this episode has you covered.


Want to know more?


For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.


If you have any questions on training or apprenticeships from Vaillant, email us at thevaillantpodcastuk@vaillant.com


About The Vaillant Podcast


The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.


Listen to more episodes of The Vaillant Podcast


Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>c68a5e0d-d4b8-46e0-ac9a-6b5119039ee1Thu, 29 Jan 2026 12:00:00 +000057:25falsefull2332Our festive episode of The Vaillant PodcastOur festive episode of The Vaillant PodcastThe festive season is here, and to celebrate, we’ve dedicated our December episode of The Vaillant Podcast to traditions, celebrations, and laughter.

In this episode, our host, Mike Lacey, Vaillant’s Head of Digital Technology, is joined in the studio by friends and colleagues, Jo Salt, Vaillant UK’s Heat Pump Product Manager, and Charlotte McCorriston, Vaillant Area Sales Manager. Together, they discuss all things festive, from favourite Christmas songs to family traditions on Christmas Day. They share their personal stories and much more.

About The Vaillant Podcast

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.

Listen to more episodes of The Vaillant Podcast


Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>The festive season is here, and to celebrate, we’ve dedicated our December episode of The Vaillant Podcast to traditions, celebrations, and laughter.

In this episode, our host, Mike Lacey, Vaillant’s Head of Digital Technology, is joined in the studio by friends and colleagues, Jo Salt, Vaillant UK’s Heat Pump Product Manager, and Charlotte McCorriston, Vaillant Area Sales Manager. Together, they discuss all things festive, from favourite Christmas songs to family traditions on Christmas Day. They share their personal stories and much more.

About The Vaillant Podcast

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.

Listen to more episodes of The Vaillant Podcast


Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>9fd2e865-7e5e-4e02-a13d-c12cba53ea99Fri, 19 Dec 2025 12:00:00 +000001:00:58falsefull2222We're back! How remoteGO mini can support with heat pump installsWe're back! How remoteGO mini can support with heat pump installsIn this episode of The Vaillant Podcast, we discuss the customer support available with our remoteGO mini and Appliance Function Check (AFC) services. We explore how both of these services can support you and your business, what the benefits are from using them and generally how to gain access. 

 

Joining Mike Lacey, Vaillant’s Head of Digital Technology, are three experts from the Vaillant team in the UK: Hannah Greene, Digital Product Manager; Liam Brooks, Technical Assistant; and Lee Johnson, Training Manager. Each guest shares an alternative view on the development of remoteGO mini, detailing the product trials that have contributed to making it a great proposition and how these services can give installers and contractors the confidence that their heat pump installations are of the highest quality. 

 

Want to know more? 

 

For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account at https://www.myrewards.uk.com/ 

 

Got a plumbing story you’d like to share? Get in touch X (Twitter), Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com 

 

Check out our YouTube channel 

 

About The Vaillant Podcast 

 

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts. 

 

Listen to more episodes of The Vaillant Podcast 

 

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com 

]]>In this episode of The Vaillant Podcast, we discuss the customer support available with our remoteGO mini and Appliance Function Check (AFC) services. We explore how both of these services can support you and your business, what the benefits are from using them and generally how to gain access. 

 

Joining Mike Lacey, Vaillant’s Head of Digital Technology, are three experts from the Vaillant team in the UK: Hannah Greene, Digital Product Manager; Liam Brooks, Technical Assistant; and Lee Johnson, Training Manager. Each guest shares an alternative view on the development of remoteGO mini, detailing the product trials that have contributed to making it a great proposition and how these services can give installers and contractors the confidence that their heat pump installations are of the highest quality. 

 

Want to know more? 

 

For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account at https://www.myrewards.uk.com/ 

 

Got a plumbing story you’d like to share? Get in touch X (Twitter), Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com 

 

Check out our YouTube channel 

 

About The Vaillant Podcast 

 

The Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts. 

 

Listen to more episodes of The Vaillant Podcast 

 

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com 

]]>ae2bb783-5a6c-46fa-910e-f439d6475f26Wed, 08 Oct 2025 06:00:00 +000022:10falsefull2112Amazing installer storiesAmazing installer storiesIn this episode of The Vaillant Podcast, we’re celebrating the plumbing and heating industry with some amazing installer stories.

Mike Lacey is joined in the studio by Todd Glister, co-host of the Heating & Plumbing Show on Fix Radio – sponsored by Vaillant – for a chinwag about some weird and wonderful tales from installers and colleagues.

The pair spill the beans about embarrassing rookie mistakes, youthful mishaps and getting up to mischief on the job.

Plus, there’s amusing animal encounters and a tribute to those customers who go the extra mile.

Produced by Ed Adams, First Touch

Want to know more?

Follow Todd on Instagram, X (Twitter) and Facebook

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub

Got a plumbing story you’d like to share? Get in touch on X (Twitter), Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>In this episode of The Vaillant Podcast, we’re celebrating the plumbing and heating industry with some amazing installer stories.

Mike Lacey is joined in the studio by Todd Glister, co-host of the Heating & Plumbing Show on Fix Radio – sponsored by Vaillant – for a chinwag about some weird and wonderful tales from installers and colleagues.

The pair spill the beans about embarrassing rookie mistakes, youthful mishaps and getting up to mischief on the job.

Plus, there’s amusing animal encounters and a tribute to those customers who go the extra mile.

Produced by Ed Adams, First Touch

Want to know more?

Follow Todd on Instagram, X (Twitter) and Facebook

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub

Got a plumbing story you’d like to share? Get in touch on X (Twitter), Instagram or Facebook, or email us at thevaillantpodcastuk@vaillant.com

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>5babf951-cc53-413d-8460-bbdac2430ac8Fri, 23 Feb 2024 06:30:00 +000022:49falsefull125251Business planning for the year aheadBusiness planning for the year aheadIt’s a new year and a new start – so in this episode of The Vaillant Podcast, we’re talking about business planning.

How can installer businesses get organised and put plans in place to help them take on 2024 in the best possible shape?

Joining host Mark Wilkins is Lee Tilbury of Hampshire-based Neater Heat, who brings some brilliant business planning advice to the show.

They chat about managing increased workloads during the winter months, how using technology helps Lee to keep on top of tax, and look ahead to new legislation that’s affecting the industry this year and beyond.

Plus, Lee explains why it’s vital to get out to trade shows and reveals his favourite Vaillant products.

Produced by Ed Adams, First Touch

Want to know more?

We always recommend talking to your accountant for financial advice about the tax issues discussed in this episode.

Find out more about MCS, the Future Homes Standard and the Boiler Upgrade Scheme

Check out the trade shows coming up in 2024: PHEX, Homebuilding & Renovating Show, Fully Charged Live and InstallerSHOW

Discover the aroTHERM plus heat pump and the ecoFIT pure combi boiler

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub

Follow Vaillant on X (Twitter), Instagram or Facebook

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>It’s a new year and a new start – so in this episode of The Vaillant Podcast, we’re talking about business planning.

How can installer businesses get organised and put plans in place to help them take on 2024 in the best possible shape?

Joining host Mark Wilkins is Lee Tilbury of Hampshire-based Neater Heat, who brings some brilliant business planning advice to the show.

They chat about managing increased workloads during the winter months, how using technology helps Lee to keep on top of tax, and look ahead to new legislation that’s affecting the industry this year and beyond.

Plus, Lee explains why it’s vital to get out to trade shows and reveals his favourite Vaillant products.

Produced by Ed Adams, First Touch

Want to know more?

We always recommend talking to your accountant for financial advice about the tax issues discussed in this episode.

Find out more about MCS, the Future Homes Standard and the Boiler Upgrade Scheme

Check out the trade shows coming up in 2024: PHEX, Homebuilding & Renovating Show, Fully Charged Live and InstallerSHOW

Discover the aroTHERM plus heat pump and the ecoFIT pure combi boiler

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub

Follow Vaillant on X (Twitter), Instagram or Facebook

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>4d328384-c4fc-4e4d-bc77-35df8429a0ebFri, 26 Jan 2024 06:30:00 +000024:35falsefull124241How to tackle a working ChristmasHow to tackle a working ChristmasThe festive season is also the heating season – and for many installers, working at Christmas is just part of the job.

In this episode of The Vaillant Podcast, we’re donning our Santa hats and pulling crackers for a Christmas special.

Joining ho-ho-host Mark Wilkins are three wise men: Essex-based gas engineer (and qualified pilot) Shoaib Awan of The Gas Expert Ltd, and Luke Sheppard and Simon Murray of Surrey-based Optimus Heating – a winner of Vaillant’s Heat Pump Challenge.

They discuss working on Christmas Day, navigating the busiest period for heating and plumbing installers, and maintaining a good work-life balance over the party season.

Plus, there’s chat about favourite festive memories, top Yuletide tunes and the best thing about a Christmas dinner.

Produced by Ed Adams, First Touch

Want to know more?

Follow The Gas Expert Ltd and Optimus Heating on Instagram

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub

Follow Vaillant on X (Twitter), Instagram or Facebook

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>The festive season is also the heating season – and for many installers, working at Christmas is just part of the job.

In this episode of The Vaillant Podcast, we’re donning our Santa hats and pulling crackers for a Christmas special.

Joining ho-ho-host Mark Wilkins are three wise men: Essex-based gas engineer (and qualified pilot) Shoaib Awan of The Gas Expert Ltd, and Luke Sheppard and Simon Murray of Surrey-based Optimus Heating – a winner of Vaillant’s Heat Pump Challenge.

They discuss working on Christmas Day, navigating the busiest period for heating and plumbing installers, and maintaining a good work-life balance over the party season.

Plus, there’s chat about favourite festive memories, top Yuletide tunes and the best thing about a Christmas dinner.

Produced by Ed Adams, First Touch

Want to know more?

Follow The Gas Expert Ltd and Optimus Heating on Instagram

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub

Follow Vaillant on X (Twitter), Instagram or Facebook

Check out our YouTube channel

About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

Tell us what you think about The Vaillant Podcast on our socials or email us at thevaillantpodcastuk@vaillant.com

]]>876be5d4-3082-4517-936f-e0f5deae2c6bFri, 15 Dec 2023 07:00:00 +000026:03falsefull123231The heat pump skills gap, part 3: heat pump training with Vaillant AspireThe heat pump skills gap, part 3: heat pump training with Vaillant AspireIn this episode of The Vaillant Podcast, we’re focusing on how Vaillant is leading the way in tackling the heat pump skills gap with Aspire – a brand new training journey that’s designed to give gas installers the knowledge they need to make the transition to low carbon heating. 

Host Mark Wilkins is joined by Laura Needham, Vaillant’s Head of Training, to reveal what’s covered in the learning pathway, the online and hands-on training options available and the rewards awaiting installers who complete the programme.

And co-host Simon Whysall pops in to recap the key takeaways from the first three episodes of our mini-series.

Produced by Ed Adams, First Touch



Want to know more about heat pump training?

Learn more about Aspire

See more about our survey of installers’ attitudes to heat pump training

Read more about the Heat Training Grant (England only)

Find out more about Vaillant’s industry-leading online and in-person training options

Discover Vaillant’s range of heat pumps

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook


About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

]]>In this episode of The Vaillant Podcast, we’re focusing on how Vaillant is leading the way in tackling the heat pump skills gap with Aspire – a brand new training journey that’s designed to give gas installers the knowledge they need to make the transition to low carbon heating. 

Host Mark Wilkins is joined by Laura Needham, Vaillant’s Head of Training, to reveal what’s covered in the learning pathway, the online and hands-on training options available and the rewards awaiting installers who complete the programme.

And co-host Simon Whysall pops in to recap the key takeaways from the first three episodes of our mini-series.

Produced by Ed Adams, First Touch



Want to know more about heat pump training?

Learn more about Aspire

See more about our survey of installers’ attitudes to heat pump training

Read more about the Heat Training Grant (England only)

Find out more about Vaillant’s industry-leading online and in-person training options

Discover Vaillant’s range of heat pumps

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook


About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

]]>b85f4ff1-9a0b-4617-8a32-f5f299684537Fri, 25 Aug 2023 06:30:00 +000017:03falsefull120201Demystifying connectivity: recorded live at InstallerSHOWDemystifying connectivity: recorded live at InstallerSHOWIn this episode of The Vaillant Podcast, we’re taking a dive into the world of connectivity and smart heating. 

To demystify the concept, Simon Whysall caught up with Mike Lacey, Vaillant’s Head of Digital Technology, for a live chat in front of an installer audience on our stand at InstallerSHOW in Birmingham in June. 

Simon and Mike explain how smart home technology has lots of benefits for installers and homeowners. They talk about how Vaillant is putting connectivity at the heart of our heating systems with the remastered ecoTEC plus boiler and the new myVAILLANT connect gateway. And they field a few audience questions, too.

Produced by Ed Adams, First Touch



Want to know more?

Discover Vaillant’s range of smart home-ready products:

The remastered ecoTEC plus boiler

The new myVAILLANT connect internet gateway

The new sensoROOM wireless thermostat

Monitor your customers’ heating systems with myVAILLANT Pro

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook


About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

]]>In this episode of The Vaillant Podcast, we’re taking a dive into the world of connectivity and smart heating. 

To demystify the concept, Simon Whysall caught up with Mike Lacey, Vaillant’s Head of Digital Technology, for a live chat in front of an installer audience on our stand at InstallerSHOW in Birmingham in June. 

Simon and Mike explain how smart home technology has lots of benefits for installers and homeowners. They talk about how Vaillant is putting connectivity at the heart of our heating systems with the remastered ecoTEC plus boiler and the new myVAILLANT connect gateway. And they field a few audience questions, too.

Produced by Ed Adams, First Touch



Want to know more?

Discover Vaillant’s range of smart home-ready products:

The remastered ecoTEC plus boiler

The new myVAILLANT connect internet gateway

The new sensoROOM wireless thermostat

Monitor your customers’ heating systems with myVAILLANT Pro

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook


About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

]]>9313f8fa-7071-4fe2-a89f-e6e5f0489a78Fri, 28 Jul 2023 07:00:00 +000016:56falsefull119191The heat pump skills gap, part 2: what installers think about heat pump trainingThe heat pump skills gap, part 2: what installers think about heat pump trainingIn this episode of The Vaillant Podcast, we’re continuing our conversation about the heat pump skills gap and what we’re doing as a manufacturer to support installers who want to retrain and diversify into low carbon heating.

Joining host Mark Wilkins is Victoria Matthews, Vaillant’s External Affairs and Policy Manager, to discuss the results of our recent survey, which revealed what our loyal installers really think about upskilling in heat pumps.

How many gas installers are interested in taking up heat pump training, and why? What are the barriers stopping them from doing so? And what support do they need?

Produced by Ed Adams, First Touch


Want to know more?

See more about our survey and read the full report

Read more about the Heat Training Grant (England only)

Learn more about Aspire, our brand-new heat pump training pathway

Find out more about Vaillant’s industry-leading online and in-person training options

Discover Vaillant’s range of heat pumps

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook


About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

]]>In this episode of The Vaillant Podcast, we’re continuing our conversation about the heat pump skills gap and what we’re doing as a manufacturer to support installers who want to retrain and diversify into low carbon heating.

Joining host Mark Wilkins is Victoria Matthews, Vaillant’s External Affairs and Policy Manager, to discuss the results of our recent survey, which revealed what our loyal installers really think about upskilling in heat pumps.

How many gas installers are interested in taking up heat pump training, and why? What are the barriers stopping them from doing so? And what support do they need?

Produced by Ed Adams, First Touch


Want to know more?

See more about our survey and read the full report

Read more about the Heat Training Grant (England only)

Learn more about Aspire, our brand-new heat pump training pathway

Find out more about Vaillant’s industry-leading online and in-person training options

Discover Vaillant’s range of heat pumps

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook


About The Vaillant Podcast

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

Listen to more episodes of The Vaillant Podcast

]]>cb823d5c-3b10-4dd8-8ead-a7537b8b9901Wed, 05 Jul 2023 06:30:00 +000012:33falsefull118181The heat pump skills gap, part 1: why we need to train more heat pump installersThe heat pump skills gap, part 1: why we need to train more heat pump installersThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

In the first episode of a four-part series about the heat pump skills gap, we’re discussing why the UK urgently needs to train more heat pump installers and what we’re doing as a manufacturer to support installers who want to diversify.

The UK government has set a target of 600,000 heat pump installations a year by 2028 as part of the drive to decarbonise home heating, so training the nation’s gas installers in low carbon technologies is a top priority for the industry.

Vaillant estimates that we need to upskill 100,000 installers to hit the government’s target. But with only 1,500 accredited heat pump installers in the UK right now, how do we bridge this skills gap within the next five years?

In this episode, host Simon Whysall is joined by Mark Wilkins, Vaillant’s Technology and Training Director, to look at the reasons why we have so few heat pump installers, how to boost the take-up of low carbon technologies among homeowners, and the roles of the government and the heating industry in supporting installers to retrain in renewables.

Produced by Ed Adams, First Touch


Want to know more?

Read more about the Heat Training Grant 

Learn more about the Boiler Upgrade Scheme  

Find out more about Vaillant's industry-leading online and in-person training options

Discover Vaillant’s range of heat pumps

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook

Listen to more episodes of The Vaillant Podcast

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, and from fitness to finances, installers can tune in to learn how to enhance their earnings, learning and wellbeing.

In the first episode of a four-part series about the heat pump skills gap, we’re discussing why the UK urgently needs to train more heat pump installers and what we’re doing as a manufacturer to support installers who want to diversify.

The UK government has set a target of 600,000 heat pump installations a year by 2028 as part of the drive to decarbonise home heating, so training the nation’s gas installers in low carbon technologies is a top priority for the industry.

Vaillant estimates that we need to upskill 100,000 installers to hit the government’s target. But with only 1,500 accredited heat pump installers in the UK right now, how do we bridge this skills gap within the next five years?

In this episode, host Simon Whysall is joined by Mark Wilkins, Vaillant’s Technology and Training Director, to look at the reasons why we have so few heat pump installers, how to boost the take-up of low carbon technologies among homeowners, and the roles of the government and the heating industry in supporting installers to retrain in renewables.

Produced by Ed Adams, First Touch


Want to know more?

Read more about the Heat Training Grant 

Learn more about the Boiler Upgrade Scheme  

Find out more about Vaillant's industry-leading online and in-person training options

Discover Vaillant’s range of heat pumps

For industry hot topics, stories and more about how Vaillant is proudly supporting installers, please visit our In The Know installer hub and follow us on Twitter, Instagram or Facebook

Listen to more episodes of The Vaillant Podcast

]]>512c11a1-bc2c-49e2-a6b1-7dc265e9e630Fri, 26 May 2023 11:30:00 +000008:58falsefull117171Future Talent with Mark Wilkins, Neil Jones, Emma Bohan and Sean DavidsonFuture Talent with Mark Wilkins, Neil Jones, Emma Bohan and Sean DavidsonFuture Talent: A conversation with Mark Wilkins, Neil Jones, Emma Bohan, and Sean Davidson

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

Having enough trained heating engineers is essential to the long-term success of the plumbing and heating industry and will play a huge part in achieving the Government’s target to decarbonise the nation’s homes. But how can we attract future talent and ensure the industry in on track to achieve targets of 600k heat pump installs per year? 

The skills gap is much talked about, so what does the journey for new talent keen to join the industry look like? This episode will look at what apprenticeships can offer those starting out; how they work, and how have apprenticeships evolved to include low carbon technologies? We’ll also look at what installers thinking of taking on an apprentice need to consider and what support is available.  

Joining host Mark Wilkins on this episode of The Vaillant Podcast are Neil Jones, Emma Bohan and Sean Davidson.

Neil Jones is the Senior Product Manager at the Institute for Apprentices and Technical Education, an employer led organisation that supports technical education and apprenticeships in the United Kingdom.

Emma Bohan is the General Manager at IMS Heat Pumps, a company with over 25 years’ experience and one of the leading Ground & Air Source Heat Pump installation experts in the UK. 

And finally, Sean Davidson, one of seven apprentices currently employed by IMS.

Episode links and resources

For more information and courses from the Institute for Apprenticeships & Technical Education (IFATE), visit: https://www.instituteforapprenticeships.org/

For advice on the online and in-person training options from Vaillant, visit: https://www.vaillant.co.uk/for-installers/training/

For employers looking to hire an apprentice or, for people looking to become an apprentice, visit: https://www.apprenticeships.gov.uk/#

To find an apprenticeship, visit: https://www.gov.uk/apply-apprenticeship

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Future Talent: A conversation with Mark Wilkins, Neil Jones, Emma Bohan, and Sean Davidson

The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

Having enough trained heating engineers is essential to the long-term success of the plumbing and heating industry and will play a huge part in achieving the Government’s target to decarbonise the nation’s homes. But how can we attract future talent and ensure the industry in on track to achieve targets of 600k heat pump installs per year? 

The skills gap is much talked about, so what does the journey for new talent keen to join the industry look like? This episode will look at what apprenticeships can offer those starting out; how they work, and how have apprenticeships evolved to include low carbon technologies? We’ll also look at what installers thinking of taking on an apprentice need to consider and what support is available.  

Joining host Mark Wilkins on this episode of The Vaillant Podcast are Neil Jones, Emma Bohan and Sean Davidson.

Neil Jones is the Senior Product Manager at the Institute for Apprentices and Technical Education, an employer led organisation that supports technical education and apprenticeships in the United Kingdom.

Emma Bohan is the General Manager at IMS Heat Pumps, a company with over 25 years’ experience and one of the leading Ground & Air Source Heat Pump installation experts in the UK. 

And finally, Sean Davidson, one of seven apprentices currently employed by IMS.

Episode links and resources

For more information and courses from the Institute for Apprenticeships & Technical Education (IFATE), visit: https://www.instituteforapprenticeships.org/

For advice on the online and in-person training options from Vaillant, visit: https://www.vaillant.co.uk/for-installers/training/

For employers looking to hire an apprentice or, for people looking to become an apprentice, visit: https://www.apprenticeships.gov.uk/#

To find an apprenticeship, visit: https://www.gov.uk/apply-apprenticeship

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-12265614Thu, 23 Feb 2023 10:00:00 +000033:38falsefull116161Heat pumps: A homeowner conversation with Simon Whysall, Chris Rose, and Alastair MacewanHeat pumps: A homeowner conversation with Simon Whysall, Chris Rose, and Alastair MacewanThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

As homeowners look to the ways they can decarbonise their home heating and reduce their impact on the planet, in this this episode of The Vaillant Podcast, we’ll be looking at some of the considerations homeowners may have when making the switch to heat pumps.

We’ll cover some of the practicalities relating to the every-day running for a homeowner, whilst also discussing servicing tips and how installers can effectively sell the technology to customers.

Joining host Simon Whysall on The Vaillant Podcast are Chris Rose and Alastair Macewan. 

Having previously been a member of GreenPeace, Chris Rose is the Director of Campaign Strategy Ltd, a communications consultancy working for public sector, NGO, and private sector clients. Over the past two decades, Chris, together with his wife, have worked to renovate his home in Norfolk, which included installing a Vaillant heat pump in 2020.

Alastair Macewan is the owner of Ecoplumb, a coastal heating and plumbing company, specialising in renewables, gas and oil for domestic, leisure and marine. Starting the company in 2004, it was born after Alastair saw the need for a move towards a more sustainable future.

Episode links and resources

For more information on how Vaillant is proudly supporting installers with diversifying into renewable solutions, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information on BUS (Boiler Upgrade Scheme): https://www.ofgem.gov.uk/environmental-and-social-schemes/boiler-upgrade-scheme-bus

Learn more about our award-winning aroTHERM plus here:

https://www.vaillant.co.uk/for-installers/products/arotherm-plus-71424.html

For installers keen to learn more about the MCS certification scheme, visit https://mcscertified.com/

Renewable technology training courses available from Vaillant can be found at: https://www.vaillant.co.uk/for-installers/training/online-training/ 

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

 

 

 

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

As homeowners look to the ways they can decarbonise their home heating and reduce their impact on the planet, in this this episode of The Vaillant Podcast, we’ll be looking at some of the considerations homeowners may have when making the switch to heat pumps.

We’ll cover some of the practicalities relating to the every-day running for a homeowner, whilst also discussing servicing tips and how installers can effectively sell the technology to customers.

Joining host Simon Whysall on The Vaillant Podcast are Chris Rose and Alastair Macewan. 

Having previously been a member of GreenPeace, Chris Rose is the Director of Campaign Strategy Ltd, a communications consultancy working for public sector, NGO, and private sector clients. Over the past two decades, Chris, together with his wife, have worked to renovate his home in Norfolk, which included installing a Vaillant heat pump in 2020.

Alastair Macewan is the owner of Ecoplumb, a coastal heating and plumbing company, specialising in renewables, gas and oil for domestic, leisure and marine. Starting the company in 2004, it was born after Alastair saw the need for a move towards a more sustainable future.

Episode links and resources

For more information on how Vaillant is proudly supporting installers with diversifying into renewable solutions, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information on BUS (Boiler Upgrade Scheme): https://www.ofgem.gov.uk/environmental-and-social-schemes/boiler-upgrade-scheme-bus

Learn more about our award-winning aroTHERM plus here:

https://www.vaillant.co.uk/for-installers/products/arotherm-plus-71424.html

For installers keen to learn more about the MCS certification scheme, visit https://mcscertified.com/

Renewable technology training courses available from Vaillant can be found at: https://www.vaillant.co.uk/for-installers/training/online-training/ 

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

 

 

 

]]>Buzzsprout-11360604Mon, 31 Oct 2022 09:00:00 +000026:15falsefull115151Light Commercial boilers with Simon Whysall, Mike Branson and Shaun CooneyLight Commercial boilers with Simon Whysall, Mike Branson and Shaun CooneyThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing.

In this episode, we’ll be covering the topic of light commercial heating systems and how they differ from their domestic counterparts, before going on to address some of the misconceptions domestic installers may have when it comes to light commercial installations.

Joining host Simon Whysall in this episode of The Vaillant Podcast are Vaillant’s Regional Business Manager for Commercial Systems, Mike Branson and installer, Shaun Cooney from Banstead Boilers, who regular installs light commercial boilers and has worked in the industry for more than 25 years.

Episode links and resources

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information on Vaillant’s portfolio of light commercial boilers, visit: https://www.vaillant.co.uk/for-installers/products/larger-output-boilers/

For more information on Vaillant’s commercial systems and accessories, including low loss headers and plate exchangers visit: https://www.vaillant.co.uk/for-installers/products/larger-output-boilers/system-accessories/

For more information on Vaillant’s range of controls: https://www.vaillant.co.uk/for-installers/products/controls-and-thermostats/

For advice on the online and in-centre training options from Vaillant, visit: https://www.vaillant.co.uk/for-installers/training/

For more information on Vaillant’s Advance scheme visit: https://www.vaillant.co.uk/for-installers/advance-loyalty-scheme/

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing.

In this episode, we’ll be covering the topic of light commercial heating systems and how they differ from their domestic counterparts, before going on to address some of the misconceptions domestic installers may have when it comes to light commercial installations.

Joining host Simon Whysall in this episode of The Vaillant Podcast are Vaillant’s Regional Business Manager for Commercial Systems, Mike Branson and installer, Shaun Cooney from Banstead Boilers, who regular installs light commercial boilers and has worked in the industry for more than 25 years.

Episode links and resources

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information on Vaillant’s portfolio of light commercial boilers, visit: https://www.vaillant.co.uk/for-installers/products/larger-output-boilers/

For more information on Vaillant’s commercial systems and accessories, including low loss headers and plate exchangers visit: https://www.vaillant.co.uk/for-installers/products/larger-output-boilers/system-accessories/

For more information on Vaillant’s range of controls: https://www.vaillant.co.uk/for-installers/products/controls-and-thermostats/

For advice on the online and in-centre training options from Vaillant, visit: https://www.vaillant.co.uk/for-installers/training/

For more information on Vaillant’s Advance scheme visit: https://www.vaillant.co.uk/for-installers/advance-loyalty-scheme/

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

]]>Buzzsprout-11360361Mon, 17 Oct 2022 17:00:00 +000026:59falsefull114141Women in heating with Heather Clark and Clare KingWomen in heating with Heather Clark and Clare KingThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode, we’ll be covering the topic of women in heating and chatting to a couple of guests to ask about what inspired them to consider a career in plumbing and heating, any misconceptions they have had to deal with, and what can be done to encourage more women into the industry.

Joining host Simon Whysall on The Vaillant Podcast are Heather Clark and Clare King.

Heather Clark has been in the industry around 14 years. She completed a four-year apprenticeship and went on to start her own company, Clark Gas Ltd. Heather is also a Vaillant service agent, and she is located in Nottingham.

Clare King runs her own business, Pink Lady Plumbing and Heating, providing excellent service to those in Northampton and surrounding areas. She specialises in power flushing, boiler installations and repairs, as well as under floor heating installations. 

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information from Pink Lady Plumbing, please visit https://www.pinkladyplumbing.co.uk/ and follow on Facebook.

 

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode, we’ll be covering the topic of women in heating and chatting to a couple of guests to ask about what inspired them to consider a career in plumbing and heating, any misconceptions they have had to deal with, and what can be done to encourage more women into the industry.

Joining host Simon Whysall on The Vaillant Podcast are Heather Clark and Clare King.

Heather Clark has been in the industry around 14 years. She completed a four-year apprenticeship and went on to start her own company, Clark Gas Ltd. Heather is also a Vaillant service agent, and she is located in Nottingham.

Clare King runs her own business, Pink Lady Plumbing and Heating, providing excellent service to those in Northampton and surrounding areas. She specialises in power flushing, boiler installations and repairs, as well as under floor heating installations. 

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information from Pink Lady Plumbing, please visit https://www.pinkladyplumbing.co.uk/ and follow on Facebook.

 

]]>Buzzsprout-11282453Fri, 23 Sep 2022 09:00:00 +000024:22falsefull113131Low Temperature Systems Part 2 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian FordLow Temperature Systems Part 2 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian Ford Low Temperature Systems Part 2 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian Ford

 The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

On the second part of this podcast, we’ll be looking at what installers need to know when it comes to having conversations with homeowners around low temperature heating systems and their benefits, together with the changes installers should be aware of when it comes to servicing low temperature systems.

As with the first part of this episode, Mark Wilkins is again joined by Martin Butcher, Technical Quality Manager at Vaillant, Simon Melbourne, System Sales and Design Manager at Vaillant and Christian ford from Indigo Renewables.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago, its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps along with biomass and solar thermal systems across the whole of the midlands region.

 Want to find out more about low temperature heating systems?

You can find part one of this podcast here: LINK once ep is live

To find out more about Vaillant’s low temperature heating systems, please visit: https://www.vaillant.co.uk/for-installers/

Looking for information on the training courses Vaillant offers, please visit: https://www.vaillant.co.uk/for-installers/training/

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information from Indigo Renewables, please visit https://indigorenewables.co.uk/ and follow on Twitter, Instagram or Facebook.

]]> Low Temperature Systems Part 2 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian Ford

 The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

On the second part of this podcast, we’ll be looking at what installers need to know when it comes to having conversations with homeowners around low temperature heating systems and their benefits, together with the changes installers should be aware of when it comes to servicing low temperature systems.

As with the first part of this episode, Mark Wilkins is again joined by Martin Butcher, Technical Quality Manager at Vaillant, Simon Melbourne, System Sales and Design Manager at Vaillant and Christian ford from Indigo Renewables.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago, its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps along with biomass and solar thermal systems across the whole of the midlands region.

 Want to find out more about low temperature heating systems?

You can find part one of this podcast here: LINK once ep is live

To find out more about Vaillant’s low temperature heating systems, please visit: https://www.vaillant.co.uk/for-installers/

Looking for information on the training courses Vaillant offers, please visit: https://www.vaillant.co.uk/for-installers/training/

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information from Indigo Renewables, please visit https://indigorenewables.co.uk/ and follow on Twitter, Instagram or Facebook.

]]>Buzzsprout-11121745Fri, 12 Aug 2022 08:01:00 +000021:06falsefull112121Low Temperature Systems Part 1 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian FordLow Temperature Systems Part 1 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian FordLow Temperature Systems Part 1 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian Ford

 The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In part 1 of this episode of The Vaillant Podcast we’ll be covering the recent changes to Part L, which came into play from June 2022 and how heating systems fitted in new build properties must now be designed to run at a lower flow temperature of 55 degrees and the importance of system design in overall efficiency.

Joining host Mark Wilkins on The Vaillant Podcast is Martin Butcher, Technical Quality Manager at Vaillant, Simon Melbourne, System Sales and Design Manager at Vaillant and Christian ford from Indigo Renewables.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago, its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps along with biomass and solar thermal systems across the whole of the midlands region.

 Want to find out more about low temperature heating systems?

To find out more about Vaillant’s low temperature heating systems, please visit: https://www.vaillant.co.uk/for-installers/

Looking for information on the training courses Vaillant offers, please visit: https://www.vaillant.co.uk/for-installers/training/

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information from Indigo Renewables, please visit https://indigorenewables.co.uk/ and follow on Twitter, Instagram or Facebook.

 

]]>Low Temperature Systems Part 1 with Mark Wilkins, Martin Butcher, Simon Melbourne, and Christian Ford

 The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In part 1 of this episode of The Vaillant Podcast we’ll be covering the recent changes to Part L, which came into play from June 2022 and how heating systems fitted in new build properties must now be designed to run at a lower flow temperature of 55 degrees and the importance of system design in overall efficiency.

Joining host Mark Wilkins on The Vaillant Podcast is Martin Butcher, Technical Quality Manager at Vaillant, Simon Melbourne, System Sales and Design Manager at Vaillant and Christian ford from Indigo Renewables.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago, its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps along with biomass and solar thermal systems across the whole of the midlands region.

 Want to find out more about low temperature heating systems?

To find out more about Vaillant’s low temperature heating systems, please visit: https://www.vaillant.co.uk/for-installers/

Looking for information on the training courses Vaillant offers, please visit: https://www.vaillant.co.uk/for-installers/training/

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

For more information from Indigo Renewables, please visit https://indigorenewables.co.uk/ and follow on Twitter, Instagram or Facebook.

 

]]>Buzzsprout-11121714Fri, 12 Aug 2022 08:00:00 +000019:02falsefull111111The Low Carbon Landscape with Ian Rippin & Peter CarruthersThe Low Carbon Landscape with Ian Rippin & Peter CarruthersThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode of The Vaillant Podcast we asked installers on social media what they wanted to know about the heating industry’s low carbon future. From questions on MCS accreditation, to homeowner incentives such as the recently launched Boiler Upgrade Scheme and having those initial conversations with homeowner, this podcast covers the questions that matter the most to you.

Joining host Mark Wilkins on this episode of The Vaillant Podcast is Ian Rippin CEO at MCS and Peter Carruthers, owner of PA Carruthers Ltd.

As CEO at MCS (Microgeneration Certification Scheme), Ian is responsible for leading the charge when it comes to the growth of the installation of renewables in homes and small businesses. The Microgeneration Certification Scheme has certified over a million installations since it was launched in 2007 and has nearly 2,000 installers currently registered.

Meanwhile, Peter, is the owner of PA Carruthers Ltd, which has been established since 1994. Predominantly working in off-mains gas areas, PA Carruthers Ltd provides a range of heating and plumbing services across west Wales.  MCS Certified, Peter and his team have a strong reputation for installing renewable and low carbon technologies in both domestic and commercial markets.

Looking at the low carbon landscape, both Ian and Peter offer their first-hand support and expertise on how installers can successfully navigate a low carbon future.

 Want to find out more about going green?

To learn more about Part L visit: https://www.gov.uk/government/publications/conservation-of-fuel-and-power-approved-document-l 

You can find out more about the MCS and how you start your journey to certification here: https://mcscertified.com/installers-manufacturers/becoming-certified/ 

To learn more about the UK Government’s commitment to a net zero future, visit: https://www.gov.uk/government/publications/net-zero-strategy 

For more information on the Low Temperature Heating Systems training course, visit: XX

More information on Vaillant’s training, including blended learning courses, which are designed to take you from heat pump zero to hero, can be found here: https://www.vaillant.co.uk/for-installers/training/course-information/ 

Details on the Boiler Upgrade Scheme and how installers / homeowners can access this can be found here: https://www.gov.uk/guidance/check-if-you-may-be-eligible-for-the-boiler-upgrade-scheme-from-april-2022 

Low carbon technology training courses available from Vaillant can be found at https://www.vaillant.co.uk/for-installers/training/online-training/ 

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode of The Vaillant Podcast we asked installers on social media what they wanted to know about the heating industry’s low carbon future. From questions on MCS accreditation, to homeowner incentives such as the recently launched Boiler Upgrade Scheme and having those initial conversations with homeowner, this podcast covers the questions that matter the most to you.

Joining host Mark Wilkins on this episode of The Vaillant Podcast is Ian Rippin CEO at MCS and Peter Carruthers, owner of PA Carruthers Ltd.

As CEO at MCS (Microgeneration Certification Scheme), Ian is responsible for leading the charge when it comes to the growth of the installation of renewables in homes and small businesses. The Microgeneration Certification Scheme has certified over a million installations since it was launched in 2007 and has nearly 2,000 installers currently registered.

Meanwhile, Peter, is the owner of PA Carruthers Ltd, which has been established since 1994. Predominantly working in off-mains gas areas, PA Carruthers Ltd provides a range of heating and plumbing services across west Wales.  MCS Certified, Peter and his team have a strong reputation for installing renewable and low carbon technologies in both domestic and commercial markets.

Looking at the low carbon landscape, both Ian and Peter offer their first-hand support and expertise on how installers can successfully navigate a low carbon future.

 Want to find out more about going green?

To learn more about Part L visit: https://www.gov.uk/government/publications/conservation-of-fuel-and-power-approved-document-l 

You can find out more about the MCS and how you start your journey to certification here: https://mcscertified.com/installers-manufacturers/becoming-certified/ 

To learn more about the UK Government’s commitment to a net zero future, visit: https://www.gov.uk/government/publications/net-zero-strategy 

For more information on the Low Temperature Heating Systems training course, visit: XX

More information on Vaillant’s training, including blended learning courses, which are designed to take you from heat pump zero to hero, can be found here: https://www.vaillant.co.uk/for-installers/training/course-information/ 

Details on the Boiler Upgrade Scheme and how installers / homeowners can access this can be found here: https://www.gov.uk/guidance/check-if-you-may-be-eligible-for-the-boiler-upgrade-scheme-from-april-2022 

Low carbon technology training courses available from Vaillant can be found at https://www.vaillant.co.uk/for-installers/training/online-training/ 

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit

]]>Buzzsprout-10514580Tue, 03 May 2022 07:00:00 +000031:15falsefull110101The Internet of Things with Grant Gundelfinger and Karen MatthewsThe Internet of Things with Grant Gundelfinger and Karen MatthewsThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode of The Vaillant Podcast we tackle the topic of the Internet of Things (IOT), how we can define it, and how the IOT and connected devices are enabling installers to work smarter not harder.

In this episode, host Simon Whysall is joined by guests Grant Gundelfinger and Karen Matthews from the Mayfly Group Ltd, together with Kenny Virdee, IOT partnership manager at Vaillant, to explore the ways in which connected devices are becoming increasingly popular within the home and how those working in the plumbing and heating industry can utilise this technology to introduce new business services and models.

Since joining Vaillant more than 20 years ago as a service engineer, Kenny Virdee is now responsible for the successful implementation and delivery of Vaillant’s own IOT strategy. Working with a skilled team Kenny manages the integration of Vaillant’s own technology to support the day-to-day lives of installers.

Heating Installer of the Year 2021 winner, Grant Gundelfinger is a co-founder and director at the Mayfly Group Ltd, which is based in Leeds. With more than 15 years experience, Grant is familiar with the role connected devices can have on the way he runs his business.

Since starting her career in the industry in 2008, Karen Matthews, who is Grant’s business partner, and director & co-founder at the Mayfly Group Ltd, has championed the way she and her business can utilise technology to deliver the very best in service for customers.

 Want to find out more?

To learn more about MyVAILLANT Pro, and how it can allow installers to offer customers extra levels of service, visit: www.vaillant.co.uk/for-installers/business-support/support-tools/myvaillant-pro/ 

For Vaillant Advance installers interested in signing up to the current free trial of myVAILLANT Pro, which runs until April 2022, visit: www.vaillant.co.uk/for-installers/advance-loyalty-scheme/ 

For more on the vSMART control and Vaillant’s existing range of smart heating controls, visit: www.vaillant.co.uk/for-installers/products/controls-and-thermostats/smart-controls/

For information on the training courses from Vaillant on its portfolio of smart controls, visit www.vaillant.co.uk/for-installers/training/

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode of The Vaillant Podcast we tackle the topic of the Internet of Things (IOT), how we can define it, and how the IOT and connected devices are enabling installers to work smarter not harder.

In this episode, host Simon Whysall is joined by guests Grant Gundelfinger and Karen Matthews from the Mayfly Group Ltd, together with Kenny Virdee, IOT partnership manager at Vaillant, to explore the ways in which connected devices are becoming increasingly popular within the home and how those working in the plumbing and heating industry can utilise this technology to introduce new business services and models.

Since joining Vaillant more than 20 years ago as a service engineer, Kenny Virdee is now responsible for the successful implementation and delivery of Vaillant’s own IOT strategy. Working with a skilled team Kenny manages the integration of Vaillant’s own technology to support the day-to-day lives of installers.

Heating Installer of the Year 2021 winner, Grant Gundelfinger is a co-founder and director at the Mayfly Group Ltd, which is based in Leeds. With more than 15 years experience, Grant is familiar with the role connected devices can have on the way he runs his business.

Since starting her career in the industry in 2008, Karen Matthews, who is Grant’s business partner, and director & co-founder at the Mayfly Group Ltd, has championed the way she and her business can utilise technology to deliver the very best in service for customers.

 Want to find out more?

To learn more about MyVAILLANT Pro, and how it can allow installers to offer customers extra levels of service, visit: www.vaillant.co.uk/for-installers/business-support/support-tools/myvaillant-pro/ 

For Vaillant Advance installers interested in signing up to the current free trial of myVAILLANT Pro, which runs until April 2022, visit: www.vaillant.co.uk/for-installers/advance-loyalty-scheme/ 

For more on the vSMART control and Vaillant’s existing range of smart heating controls, visit: www.vaillant.co.uk/for-installers/products/controls-and-thermostats/smart-controls/

For information on the training courses from Vaillant on its portfolio of smart controls, visit www.vaillant.co.uk/for-installers/training/

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-10086006Thu, 24 Feb 2022 00:00:00 +000033:50falsefull1991Mental health 2.0 with Dr Luke Sullivan and Oliver StarkMental health 2.0 with Dr Luke Sullivan and Oliver StarkThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

Revisiting the topic of the very first episode of The Vaillant Podcast, in this episode, Simon Whysall chats with Dr Luke Sullivan and Oliver Stark to learn more about mental health and how we can open up and have those all-important conversations with our employers.

Dr Luke Sullivan is a clinical psychologist within the NHS and on top of this is also the founder of Men’s Minds Matter, a not-for-profit organisation that was created in 2009. The charity is dedicated to the prevention of male suicide by building psychological resilience and emotional strength.

Oliver Stark is a heating engineer at Plumbgas based in Stafford. Having worked within the industry for more than a decade Oliver was previously self-employed before joining Plumbgas in 2020 and is a strong advocate for mental health issues.

 

 For further support on mental health visit:

To learn more about the support offered by Dr Luke Sullivan and the team at Men’s Minds Matter visit: https://www.mensmindsmatter.org/ 

NHS resources for stress, anxiety and depression: www.nhs.uk/conditions/stress-anxiety-depression/

MIND, the mental health charity

www.mind.org.uk

You can listen to the first episode in The Vaillant Podcast series on mental health here https://www.buzzsprout.com/840097/episodes/2588905 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

 

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

Revisiting the topic of the very first episode of The Vaillant Podcast, in this episode, Simon Whysall chats with Dr Luke Sullivan and Oliver Stark to learn more about mental health and how we can open up and have those all-important conversations with our employers.

Dr Luke Sullivan is a clinical psychologist within the NHS and on top of this is also the founder of Men’s Minds Matter, a not-for-profit organisation that was created in 2009. The charity is dedicated to the prevention of male suicide by building psychological resilience and emotional strength.

Oliver Stark is a heating engineer at Plumbgas based in Stafford. Having worked within the industry for more than a decade Oliver was previously self-employed before joining Plumbgas in 2020 and is a strong advocate for mental health issues.

 

 For further support on mental health visit:

To learn more about the support offered by Dr Luke Sullivan and the team at Men’s Minds Matter visit: https://www.mensmindsmatter.org/ 

NHS resources for stress, anxiety and depression: www.nhs.uk/conditions/stress-anxiety-depression/

MIND, the mental health charity

www.mind.org.uk

You can listen to the first episode in The Vaillant Podcast series on mental health here https://www.buzzsprout.com/840097/episodes/2588905 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

 

]]>Buzzsprout-9134873Fri, 17 Sep 2021 08:00:00 +000032:50falsefull1771S2: senso controls: A Technical Vaillant PodcastS2: senso controls: A Technical Vaillant PodcastThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. In this shorter series our team of industry experts are joined by a host of guests to dive into the detail when it comes to a range of technical topics.

In this episode, Mark Wilkins speaks to two guests: Andrew Ireland and Michael Dawes to better understand how the Vaillant range of senso controls is helping make installers’, and their customers, lives easier - both now and into the future. Listeners can also hear first-hand from Andrew on some exciting developments which are on the horizon for the senso range over the coming months too.

Michael Dawes is the owner of Your Plumbing. Based in Northumbria, and with over a decade’s experience working in the trade, Michael works within the domestic market and is a Which? accredited Trusted Trader.

Mark Wilkins Training and Technologies Director at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

Andrew Ireland is Vaillant’s Digital Technologies Development Manager. As part of his role Andrew develops and manages the connected product hardware and software portfolio at Vaillant and was heavily involved in bringing the senso range of controls to market. 

Taking control with senso. Want to know more?

Want to find out more about the Vaillant range of senso controls? Visit: www.vaillant.co.uk/for-installers/products/controls-and-thermostats/senso-range/ 

For information on the range of training courses available from Vaillant, including an introduction to the senso range, visit: www.vaillant.co.uk/for-installers/training/training/online-training/ 

If you would like to learn more about Vaillant’s range of heat pumps, which when combined with advanced controls allows installers to create a ‘total system solution’ visit: www.vaillant.co.uk/for-installers/products/renewable-systems/ 

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees: www.vaillant-advance.co.uk

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. In this shorter series our team of industry experts are joined by a host of guests to dive into the detail when it comes to a range of technical topics.

In this episode, Mark Wilkins speaks to two guests: Andrew Ireland and Michael Dawes to better understand how the Vaillant range of senso controls is helping make installers’, and their customers, lives easier - both now and into the future. Listeners can also hear first-hand from Andrew on some exciting developments which are on the horizon for the senso range over the coming months too.

Michael Dawes is the owner of Your Plumbing. Based in Northumbria, and with over a decade’s experience working in the trade, Michael works within the domestic market and is a Which? accredited Trusted Trader.

Mark Wilkins Training and Technologies Director at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

Andrew Ireland is Vaillant’s Digital Technologies Development Manager. As part of his role Andrew develops and manages the connected product hardware and software portfolio at Vaillant and was heavily involved in bringing the senso range of controls to market. 

Taking control with senso. Want to know more?

Want to find out more about the Vaillant range of senso controls? Visit: www.vaillant.co.uk/for-installers/products/controls-and-thermostats/senso-range/ 

For information on the range of training courses available from Vaillant, including an introduction to the senso range, visit: www.vaillant.co.uk/for-installers/training/training/online-training/ 

If you would like to learn more about Vaillant’s range of heat pumps, which when combined with advanced controls allows installers to create a ‘total system solution’ visit: www.vaillant.co.uk/for-installers/products/renewable-systems/ 

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees: www.vaillant-advance.co.uk

Finally, to listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-8128031Mon, 22 Mar 2021 09:00:00 +000032:34falsefull2332S2: Water quality technical episode with Neil Macdonald and Paul HoneymanS2: Water quality technical episode with Neil Macdonald and Paul HoneymanThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. In this shorter series our team of industry experts are joined by a host of guests to dive into the detail when it comes to a range of technical topics.

In this episode Mark Wilkins speaks to two guests: Paul Honeyman and Neil Macdonald to examine the role water quality plays in an efficient heating system. In addition, the episode also covers Vaillant’s Advance Boiler Protection Kit, which activates an extended 10-year guarantee, when installed with the Vaillant ecoTEC exclusive, ecoTEC plus and ecoFIT pure boilers, and registered via Advance.

Neil Macdonald is Technical Manager at the Heating & Hotwater Industry Council (HHIC). Neil’s role sees him co-ordinating industry stake-holder engagement on a range of technical and policy focused issues. In addition, Neil is also responsible for a range of HHIC stake-holder groups, including the HHIC Boiler Technical Panel (which includes all major UK boiler manufacturers). 

Mark Wilkins Training and Technologies Director at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

Paul Honeyman is head of product management at Vaillant and has been with the business for more than 15 years. Paul’s current role sees him oversee all product management activity across the Vaillant UK business.

 Want to know more about water quality and its role in system efficiency?

Want to find out more about the Vaillant Advance Boiler Protection Kit, which when installed with the ecoFIT pure comes with an impressive 10 year guarantee? Visit www.vaillant.co.uk/for-installers/products/advance-protection-kit-79361.html 

For information on the range of training courses available from Vaillant including its online Water Quality course, visit: www.vaillant.co.uk/for-installers/training/training/online-training/ 

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees: www.vaillant-advance.co.uk

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097 

Finally, more information on the HHIC, listeners can visit: www.hhic.org.uk/ 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. In this shorter series our team of industry experts are joined by a host of guests to dive into the detail when it comes to a range of technical topics.

In this episode Mark Wilkins speaks to two guests: Paul Honeyman and Neil Macdonald to examine the role water quality plays in an efficient heating system. In addition, the episode also covers Vaillant’s Advance Boiler Protection Kit, which activates an extended 10-year guarantee, when installed with the Vaillant ecoTEC exclusive, ecoTEC plus and ecoFIT pure boilers, and registered via Advance.

Neil Macdonald is Technical Manager at the Heating & Hotwater Industry Council (HHIC). Neil’s role sees him co-ordinating industry stake-holder engagement on a range of technical and policy focused issues. In addition, Neil is also responsible for a range of HHIC stake-holder groups, including the HHIC Boiler Technical Panel (which includes all major UK boiler manufacturers). 

Mark Wilkins Training and Technologies Director at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

Paul Honeyman is head of product management at Vaillant and has been with the business for more than 15 years. Paul’s current role sees him oversee all product management activity across the Vaillant UK business.

 Want to know more about water quality and its role in system efficiency?

Want to find out more about the Vaillant Advance Boiler Protection Kit, which when installed with the ecoFIT pure comes with an impressive 10 year guarantee? Visit www.vaillant.co.uk/for-installers/products/advance-protection-kit-79361.html 

For information on the range of training courses available from Vaillant including its online Water Quality course, visit: www.vaillant.co.uk/for-installers/training/training/online-training/ 

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees: www.vaillant-advance.co.uk

To listen to other episodes of both The Vaillant Podcast and the Technical Series visit: www.buzzsprout.com/840097 

Finally, more information on the HHIC, listeners can visit: www.hhic.org.uk/ 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-8038976Mon, 01 Feb 2021 09:00:00 +000018:04falsefull2222S2: Heat pumps technical episode with Mark Wilkins, Craig Dolan and Christian FordS2: Heat pumps technical episode with Mark Wilkins, Craig Dolan and Christian FordThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. In this new shorter series, our team of industry experts is joined by a host of guests to dive into the detail when it comes to a range of technical topics.

In this first episode, we speak to three guests: Mark Wilkins, Craig Dolan and Christian Ford, to take a deep dive into the workings of heat pumps. The episode also covers Vaillant’s recently launched aroTHERM plus to find out how the business’ latest product development is enabling homeowners to reduce their overall household carbon emissions.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps, along with biomass and solar thermal systems across the whole of the midlands region.

Mark Wilkins is head of training and external affairs at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

Craig Dolan is a product manager for heat pumps at Vaillant. As part of the renewable technologies team, Craig is responsible for the development of the business’ entire heat pump range across the UK.

Thinking of entering the world of renewables? Why Wait?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources to help build your business resilience: https://vaillant-advance.co.uk

Renewable Technology courses available from Vaillant can be found at https://www.vaillant.co.uk/for-installers/training/training/online-training/#table_3 

For advice and support on business resilience, The Vaillant Podcast episode 4 features expert advice and practical tips – listen here: https://www.buzzsprout.com/840097/5088173-business-resilience-with-david-etheridge-carl-ohrman-and-andy-taylor 

Installers looking for more information on the support available as part of Vaillant’s Why Wait? campaign should visit: https://www.vaillant.co.uk/for-installers/businesssupport-1438491.html 

Finally, more information on Vaillant’s range of renewable systems, including heat pumps can be found here: https://www.vaillant.co.uk/for-installers/products/renewable-systems/ 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. In this new shorter series, our team of industry experts is joined by a host of guests to dive into the detail when it comes to a range of technical topics.

In this first episode, we speak to three guests: Mark Wilkins, Craig Dolan and Christian Ford, to take a deep dive into the workings of heat pumps. The episode also covers Vaillant’s recently launched aroTHERM plus to find out how the business’ latest product development is enabling homeowners to reduce their overall household carbon emissions.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps, along with biomass and solar thermal systems across the whole of the midlands region.

Mark Wilkins is head of training and external affairs at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

Craig Dolan is a product manager for heat pumps at Vaillant. As part of the renewable technologies team, Craig is responsible for the development of the business’ entire heat pump range across the UK.

Thinking of entering the world of renewables? Why Wait?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources to help build your business resilience: https://vaillant-advance.co.uk

Renewable Technology courses available from Vaillant can be found at https://www.vaillant.co.uk/for-installers/training/training/online-training/#table_3 

For advice and support on business resilience, The Vaillant Podcast episode 4 features expert advice and practical tips – listen here: https://www.buzzsprout.com/840097/5088173-business-resilience-with-david-etheridge-carl-ohrman-and-andy-taylor 

Installers looking for more information on the support available as part of Vaillant’s Why Wait? campaign should visit: https://www.vaillant.co.uk/for-installers/businesssupport-1438491.html 

Finally, more information on Vaillant’s range of renewable systems, including heat pumps can be found here: https://www.vaillant.co.uk/for-installers/products/renewable-systems/ 

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-6249976Mon, 09 Nov 2020 06:00:00 +000018:11falsefull2112Diversifying your business with renewables, with Mark Wilkins, Ryan Halliday and Christian FordDiversifying your business with renewables, with Mark Wilkins, Ryan Halliday and Christian FordThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode we speak to three guests: Mark Wilkins, Ryan Halliday and Christian Ford to learn more about how installers can safeguard their business with renewables. The episode covers the factors driving decarbonisation of heat, together with a closer look at how heat pumps are supporting this. In addition, both Christian and Ryan outline their own experiences around diversifying their businesses and the support available to those thinking of starting on their own renewable journey.

Ryan Halliday is a director at Roxburgh Heating, based in the Scottish Borders. Founded in 2005, the business supports both domestic and commercial customers, installing a variety of energy-efficient heating systems. As part of the business’ ongoing growth plans it has recently made the move into installing heat pumps.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago, its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps along with biomass and solar thermal systems across the whole of the midlands region.

Mark Wilkins is head of training and external affairs at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

 Thinking of entering the world of renewables? Why Wait?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources to help build your business: https://vaillant-advance.co.uk

Renewable Technology courses available from Vaillant can be found at https://www.vaillant.co.uk/for-installers/training/training/online-training/#table_3 

For advice on business resilience, listen to The Vaillant Podcast episode 4  here: https://www.buzzsprout.com/840097/5088173-business-resilience-with-david-etheridge-carl-ohrman-and-andy-taylor 

Installers looking for more information on the support available as part of Vaillant’s #WhyWait Campaign should visit: https://www.vaillant.co.uk/for-installers/businesssupport-1438491.html 

Finally, more information on Vaillant’s range of renewable systems, including heat pumps can be found here: https://www.vaillant.co.uk/for-installers/products/renewable-systems/ 

To find out how Vaillant is proudly supporting installers, visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives. From mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode we speak to three guests: Mark Wilkins, Ryan Halliday and Christian Ford to learn more about how installers can safeguard their business with renewables. The episode covers the factors driving decarbonisation of heat, together with a closer look at how heat pumps are supporting this. In addition, both Christian and Ryan outline their own experiences around diversifying their businesses and the support available to those thinking of starting on their own renewable journey.

Ryan Halliday is a director at Roxburgh Heating, based in the Scottish Borders. Founded in 2005, the business supports both domestic and commercial customers, installing a variety of energy-efficient heating systems. As part of the business’ ongoing growth plans it has recently made the move into installing heat pumps.

Christian Ford is a director at Indigo Renewables in Leicestershire. Established over 13 years ago, its team has over 30 years’ experience in the heating and renewable sector, providing specialist installation of air and ground source heat pumps along with biomass and solar thermal systems across the whole of the midlands region.

Mark Wilkins is head of training and external affairs at Vaillant. Having worked in the heating industry for more than 35 years, Mark heads up Vaillant’s training programme across the UK to external customers including specifiers, installers and designers.  

 Thinking of entering the world of renewables? Why Wait?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources to help build your business: https://vaillant-advance.co.uk

Renewable Technology courses available from Vaillant can be found at https://www.vaillant.co.uk/for-installers/training/training/online-training/#table_3 

For advice on business resilience, listen to The Vaillant Podcast episode 4  here: https://www.buzzsprout.com/840097/5088173-business-resilience-with-david-etheridge-carl-ohrman-and-andy-taylor 

Installers looking for more information on the support available as part of Vaillant’s #WhyWait Campaign should visit: https://www.vaillant.co.uk/for-installers/businesssupport-1438491.html 

Finally, more information on Vaillant’s range of renewable systems, including heat pumps can be found here: https://www.vaillant.co.uk/for-installers/products/renewable-systems/ 

To find out how Vaillant is proudly supporting installers, visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-6028501Mon, 26 Oct 2020 09:00:00 +000030:36falsefull1551Business resilience with David Etheridge, Carl Ohrman and Andy TaylorBusiness resilience with David Etheridge, Carl Ohrman and Andy TaylorThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode we speak to three guests: David Etheridge, Carl Ohrman and Andy Taylor to hear their experiences on the highs and lows of the last few months. In addition, they each offer practical advice and tips on how installers can use some of the lessons from lockdown to boost their own business resilience and ensure that the bounce back is bigger than the set back.

Carl Ohrman is the owner of Midland Domestic Services based in Coventry. A second-generation family business, which was established in 1985 by Carl’s father. A small business, serving the Warwickshire and West Midlands area, Carl now employs three engineers alongside his wife.

David Etheridge is one of the Directors at Gasman Energy, a premium business, offering high end quality products to its customers. Based in Glasgow, the business has been running for just over 12 years and currently employs 14 engineers, 

Andy Taylor is Commercial Director at Electric House, a social media publisher behind online communities including On The Tools. Created especially for those working in the trades, On The Tools now has more than 4.5 million followers. The business itself is based in Birmingham and employs 64 people across a variety of functions including creative, production and design.

Looking for some tools and advice to boost your business resilience?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources to help build your business resilience: https://vaillant-advance.co.uk

Quick Books: https://quickbooks.intuit.com/uk/

Info on card readers: https://www.mobiletransaction.org/card-machine-small-business-uk/

For advice and support on marketing your business, The Vaillant Podcast episode 2 featured expert advice and practical tips – listen here: https://bit.ly/2EbjcsE 

TradeGaze.com – a remote surveying tool, which can help save time when quoting jobs: https://tradegaze.com/register

To further support installers Vaillant has also launched its homeSAFE programme which is designed to help protect installers and their customers. From an in-depth health and safety training course, to handy infographics and marketing support, homeSAFE offers installer expert advice to assist you with building your business, following a long period of uncertainty: https://www.vaillant.co.uk/for-installers/services-and-support/homesafe/

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode we speak to three guests: David Etheridge, Carl Ohrman and Andy Taylor to hear their experiences on the highs and lows of the last few months. In addition, they each offer practical advice and tips on how installers can use some of the lessons from lockdown to boost their own business resilience and ensure that the bounce back is bigger than the set back.

Carl Ohrman is the owner of Midland Domestic Services based in Coventry. A second-generation family business, which was established in 1985 by Carl’s father. A small business, serving the Warwickshire and West Midlands area, Carl now employs three engineers alongside his wife.

David Etheridge is one of the Directors at Gasman Energy, a premium business, offering high end quality products to its customers. Based in Glasgow, the business has been running for just over 12 years and currently employs 14 engineers, 

Andy Taylor is Commercial Director at Electric House, a social media publisher behind online communities including On The Tools. Created especially for those working in the trades, On The Tools now has more than 4.5 million followers. The business itself is based in Birmingham and employs 64 people across a variety of functions including creative, production and design.

Looking for some tools and advice to boost your business resilience?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources to help build your business resilience: https://vaillant-advance.co.uk

Quick Books: https://quickbooks.intuit.com/uk/

Info on card readers: https://www.mobiletransaction.org/card-machine-small-business-uk/

For advice and support on marketing your business, The Vaillant Podcast episode 2 featured expert advice and practical tips – listen here: https://bit.ly/2EbjcsE 

TradeGaze.com – a remote surveying tool, which can help save time when quoting jobs: https://tradegaze.com/register

To further support installers Vaillant has also launched its homeSAFE programme which is designed to help protect installers and their customers. From an in-depth health and safety training course, to handy infographics and marketing support, homeSAFE offers installer expert advice to assist you with building your business, following a long period of uncertainty: https://www.vaillant.co.uk/for-installers/services-and-support/homesafe/

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-5088173Mon, 31 Aug 2020 06:00:00 +000033:37falsefull1441Running a family business with Danny and Sian TicknerRunning a family business with Danny and Sian TicknerThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode, we speak to father and daughter team Danny and Sian Tickner from Samsian Ltd about the ups and downs of running a family business, and the perspectives of two different generations on the future of the industry. 

Established in 2010 and with more than 30 years’ experience, Samsian Ltd is a family-run business operating in Kent and South London, specialising in boiler installation, repair and service for domestic and commercial customers.

For more information and support with running a plumbing and heating business, visit www.vaillant-advance.co.uk 


#VaillantAdvance #BeyondtheBox #ProudlySupportingInstallers

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode, we speak to father and daughter team Danny and Sian Tickner from Samsian Ltd about the ups and downs of running a family business, and the perspectives of two different generations on the future of the industry. 

Established in 2010 and with more than 30 years’ experience, Samsian Ltd is a family-run business operating in Kent and South London, specialising in boiler installation, repair and service for domestic and commercial customers.

For more information and support with running a plumbing and heating business, visit www.vaillant-advance.co.uk 


#VaillantAdvance #BeyondtheBox #ProudlySupportingInstallers

]]>Buzzsprout-3427489Mon, 04 May 2020 06:00:00 +000034:07falsefull1331Marketing with James Lacey and Holly HickeyMarketing with James Lacey and Holly HickeyThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode we speak to two guests: James Lacey and Holly Hickey, to get their advice on how installers can use marketing basics to grow or maintain their businesses, without needing to be experts in the field or have a huge budget. 

James started off as a one-man band and grew his company, JLN Plumbing, to a limited business with more than 14 employees. His brand positioning, website, social media presence and customer service are excellent examples of best practice for a small business in this sector, providing inspiration for other installers who want to scale up their operation. 

Holly is a consultant for a specialist trade marketing agency that provides services to businesses in the plumbing and heating, construction and electrical sectors; from large conglomerates to small firms with one or two employees. Her work involves understanding complex trade businesses and providing tailored, realistic and scalable advice to enhance their reputations, communicate with customers and drive leads.

Looking for some tools and advice to improve your marketing credentials?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources such as marketing packs to help build your business: https://vaillant-advance.co.uk

Facebook Analytics: https://analytics.facebook.com/

How to set up automated messages for Facebook: https://www.facebook.com/business/learn/lessons/set-up-automated-responses

Nextdoor, for local leads and getting to know your neighbourhood: https://nextdoor.co.uk/

Wix, free easy to use website builder: https://www.wix.com/

Sproutsocial, a tool for managing multiple social media accounts: https://sproutsocial.com/

Google AdWords, for online advertising through Google: https://ads.google.com/intl/en_uk/home/

Charted Institute of Marketing (CIM), if you want to take your marketing knowledge to the next level with an official qualification: https://www.cim.co.uk/

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their earnings, learning and wellbeing. 

In this episode we speak to two guests: James Lacey and Holly Hickey, to get their advice on how installers can use marketing basics to grow or maintain their businesses, without needing to be experts in the field or have a huge budget. 

James started off as a one-man band and grew his company, JLN Plumbing, to a limited business with more than 14 employees. His brand positioning, website, social media presence and customer service are excellent examples of best practice for a small business in this sector, providing inspiration for other installers who want to scale up their operation. 

Holly is a consultant for a specialist trade marketing agency that provides services to businesses in the plumbing and heating, construction and electrical sectors; from large conglomerates to small firms with one or two employees. Her work involves understanding complex trade businesses and providing tailored, realistic and scalable advice to enhance their reputations, communicate with customers and drive leads.

Looking for some tools and advice to improve your marketing credentials?

Vaillant Advance, for exclusive product offers, cash and credit rewards, extended guarantees and handy resources such as marketing packs to help build your business: https://vaillant-advance.co.uk

Facebook Analytics: https://analytics.facebook.com/

How to set up automated messages for Facebook: https://www.facebook.com/business/learn/lessons/set-up-automated-responses

Nextdoor, for local leads and getting to know your neighbourhood: https://nextdoor.co.uk/

Wix, free easy to use website builder: https://www.wix.com/

Sproutsocial, a tool for managing multiple social media accounts: https://sproutsocial.com/

Google AdWords, for online advertising through Google: https://ads.google.com/intl/en_uk/home/

Charted Institute of Marketing (CIM), if you want to take your marketing knowledge to the next level with an official qualification: https://www.cim.co.uk/

For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupport and follow us on Twitter, Instagram or Facebook.

]]>Buzzsprout-2904367Mon, 23 Mar 2020 08:00:00 +000046:58falsefull1221Mental health with Gary Bedford and Lauretta WilsonMental health with Gary Bedford and Lauretta WilsonThe Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their learning, earnings and wellbeing. 

In this episode, installer and mental health advocate Gary Bedford speaks to expert Lauretta Wilson about how tradespeople can manage their mental health and support those around them. 

Lauretta is a HCPC and BPS-registered counselling psychologist with more than 20 years' experience working with children and young adults, adults, couples and families in the NHS, voluntary and charity sectors. At her private practice, The London Psychologist Centre, Lauretta uses solution-focused therapies which empower people to learn better ways to manage their stresses and strains. 

Gary is a Gas Safe registered engineer with more than two decades of experience in the trade, and has his own company, GRB Plumbing & Heating Limited. Gary is an advocate for mental health in the trade, and has led a number of discussions around the topic on social media and in the press.

Need more guidance on managing mental health issues?


NHS resources for stress, anxiety and depression

www.nhs.uk/conditions/stress-anxiety-depression/


MIND, the mental health charity

www.mind.org.uk


Mates in Mind, a charity addressing the stigma of poor mental health and promoting positive mental wellbeing across workplaces

www.matesinmind.org


The Campaign Against Living Miserably (CALM), a movement against suicide, the single biggest killer of men under 45

https://www.thecalmzone.net/


For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupportand follow us on Twitter, Instagram or Facebook.


]]>The Vaillant Podcast is a heating industry podcast designed to support installers with every aspect of their working lives: from mental health to marketing, fitness to finances; installers can tune in to learn how to enhance their learning, earnings and wellbeing. 

In this episode, installer and mental health advocate Gary Bedford speaks to expert Lauretta Wilson about how tradespeople can manage their mental health and support those around them. 

Lauretta is a HCPC and BPS-registered counselling psychologist with more than 20 years' experience working with children and young adults, adults, couples and families in the NHS, voluntary and charity sectors. At her private practice, The London Psychologist Centre, Lauretta uses solution-focused therapies which empower people to learn better ways to manage their stresses and strains. 

Gary is a Gas Safe registered engineer with more than two decades of experience in the trade, and has his own company, GRB Plumbing & Heating Limited. Gary is an advocate for mental health in the trade, and has led a number of discussions around the topic on social media and in the press.

Need more guidance on managing mental health issues?


NHS resources for stress, anxiety and depression

www.nhs.uk/conditions/stress-anxiety-depression/


MIND, the mental health charity

www.mind.org.uk


Mates in Mind, a charity addressing the stigma of poor mental health and promoting positive mental wellbeing across workplaces

www.matesinmind.org


The Campaign Against Living Miserably (CALM), a movement against suicide, the single biggest killer of men under 45

https://www.thecalmzone.net/


For more information on how Vaillant is proudly supporting installers, please visit www.vaillant.co.uk/businesssupportand follow us on Twitter, Instagram or Facebook.


]]>Buzzsprout-2588905Mon, 27 Jan 2020 17:00:00 +000046:42falsefull1111