<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet href="https://feeds.captivate.fm/style.xsl" type="text/xsl"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><atom:link href="https://feeds.captivate.fm/think-outside-the-boss/" rel="self" type="application/rss+xml"/><title><![CDATA[Think Outside the Boss]]></title><podcast:guid>b5f14679-73c9-5bf7-8f39-07b4ba3f93ad</podcast:guid><lastBuildDate>Wed, 08 Apr 2026 08:00:45 +0000</lastBuildDate><generator>Captivate.fm</generator><language><![CDATA[en]]></language><copyright><![CDATA[2026 Katie Armentrout]]></copyright><managingEditor>Katie Armentrout</managingEditor><itunes:summary><![CDATA[Leadership would be easy if it weren’t for the people.

Think Outside the Boss is a leadership podcast for business owners, founders, and people leaders who are tired of managing team drama and ready to lead differently, more human, more effective, and with a lot less exhaustion.

Hosted by Katie Armentrout, a recovering corporate leader turned entrepreneur, this show challenges traditional leadership development and replaces it with something far more useful. Clear thinking. Better conversations. And one practical action you can try right away.

Through honest solo episodes and real conversations with experienced leaders, Think Outside the Boss explores proven leadership frameworks, innovative ideas, and people-first tools you can actually use. No theory for theory’s sake. No performative leadership nonsense.

You’ll learn how to:
- Strengthen trust and accountability without micromanaging
- Navigate team conflict and communication breakdowns
- Build a culture where employees feel valued and customers stay loyal
- Lead people with clarity instead of control

There’s no silver bullet when it comes to people. But there are better ways to think, choose, and lead.

No corporate lingo bingo.
No meeting after the meeting.

If leadership has started to feel heavier than it should, this podcast is your invitation to Think Outside the Boss.

🎧 New episodes weekly: 
https://www.peoplefluence.com/podcast]]></itunes:summary><image><url>https://artwork.captivate.fm/7949da0d-d9c1-4602-b941-60394b21c1b0/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg</url><title>Think Outside the Boss</title><link><![CDATA[https://www.peoplefluence.com/podcast]]></link></image><itunes:image href="https://artwork.captivate.fm/7949da0d-d9c1-4602-b941-60394b21c1b0/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><itunes:owner><itunes:name>Katie Armentrout</itunes:name></itunes:owner><itunes:author>Katie Armentrout</itunes:author><description>Leadership would be easy if it weren’t for the people.

Think Outside the Boss is a leadership podcast for business owners, founders, and people leaders who are tired of managing team drama and ready to lead differently, more human, more effective, and with a lot less exhaustion.

Hosted by Katie Armentrout, a recovering corporate leader turned entrepreneur, this show challenges traditional leadership development and replaces it with something far more useful. Clear thinking. Better conversations. And one practical action you can try right away.

Through honest solo episodes and real conversations with experienced leaders, Think Outside the Boss explores proven leadership frameworks, innovative ideas, and people-first tools you can actually use. No theory for theory’s sake. No performative leadership nonsense.

You’ll learn how to:
- Strengthen trust and accountability without micromanaging
- Navigate team conflict and communication breakdowns
- Build a culture where employees feel valued and customers stay loyal
- Lead people with clarity instead of control

There’s no silver bullet when it comes to people. But there are better ways to think, choose, and lead.

No corporate lingo bingo.
No meeting after the meeting.

If leadership has started to feel heavier than it should, this podcast is your invitation to Think Outside the Boss.

🎧 New episodes weekly: 
https://www.peoplefluence.com/podcast</description><link>https://www.peoplefluence.com/podcast</link><atom:link href="https://pubsubhubbub.appspot.com" rel="hub"/><itunes:explicit>false</itunes:explicit><itunes:type>episodic</itunes:type><itunes:category text="Business"><itunes:category text="Entrepreneurship"/></itunes:category><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><itunes:category text="Education"><itunes:category text="Self-Improvement"/></itunes:category><itunes:new-feed-url>https://feeds.captivate.fm/think-outside-the-boss/</itunes:new-feed-url><podcast:locked>no</podcast:locked><podcast:medium>podcast</podcast:medium><item><title>007: I Took a Bigger Leadership Role… And Everything I Knew Stopped Working | Chuck Mingo</title><itunes:title>007: I Took a Bigger Leadership Role… And Everything I Knew Stopped Working | Chuck Mingo</itunes:title><description><![CDATA[<p>What happens when the leadership skills that made you successful… suddenly stop working?</p><p>In this episode of Think Outside the Boss, Katie Armentrout sits down with Chuck Mingo to unpack a hard truth most leaders learn the hard way, you cannot lead every team the same way, even if you’ve done it before.</p><p>Chuck shares lessons from leading across corporate, nonprofit, and ministry spaces, and why trying to copy and paste your leadership style can quietly lead to frustration, burnout, and broken trust.</p><p>This conversation reframes leadership as something situational, not static, and shows why your ability to adapt matters more than your past success.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why leadership does not transfer the way you think it will</li><li>The difference between your calling and your assignment as a leader</li><li>Why every new role requires both celebration and grief</li><li>How copy-pasting leadership creates friction and burnout</li><li>What it actually takes to build trust across differences</li><li>Why humility and curiosity outperform authority</li><li>How to lead based on the team in front of you, not the one before</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Why leadership doesn’t transfer across teams</li><li>02:00 Chuck’s first leadership experiences and early influence</li><li>06:00 Leading at Procter &amp; Gamble and navigating power dynamics</li><li>08:30 Building trust across age, race, and experience differences</li><li>10:30 A real example of empathy-based leadership in action</li><li>12:00 Why “powering up” as a leader often fails</li><li>13:30 Transitioning between corporate, church, and nonprofit leadership</li><li>15:00 The cost of trying to reuse old leadership frameworks</li><li>16:30 Calling vs assignment, a mindset shift for every leader</li><li>18:30 Burnout, misalignment, and learning the hard way</li><li>20:30 Why every team is a new team</li><li>22:00 Situational leadership and adapting in real time</li><li>23:30 The evolution of Undivided and leading through complexity </li></ul><br/><p><strong>Connect with Chuck</strong></p><ul><li>Instagram: <u><a href="https://www.instagram.com/chuckmingo/" rel="noopener noreferrer" target="_blank">https://www.instagram.com/chuckmingo/</a></u></li><li>Facebook: <u><a href="https://www.facebook.com/chuckdmingo" rel="noopener noreferrer" target="_blank">https://www.facebook.com/chuckdmingo</a></u> </li><li>Website: <u><a href="https://chuckmingo.com/" rel="noopener noreferrer" target="_blank">https://chuckmingo.com/</a></u> / <u><a href="https://undivided.us/" rel="noopener noreferrer" target="_blank">https://undivided.us/</a></u> </li><li>Book Rec: Ordering Your Private World by Gordon MacDonald <u><a href="https://amzn.to/3NPpz93" rel="noopener noreferrer" target="_blank">https://amzn.to/3NPpz93</a></u></li><li> 2026 Super Bowl of Preaching Service: <u><a href="https://podcasts.apple.com/us/podcast/super-bowl-of-preaching-2026/id254202585?i=1000748821632" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/us/podcast/super-bowl-of-preaching-2026/id254202585?i=1000748821632</a></u>: Mingo’s Mangoes commercial starts at 46:17.</li><li><u><a href="https://www.crossroads.net/media/series/super-bowl-of-preaching-2026/super-bowl-of-preaching-or-2026?autoPlay=true&amp;sound=11" rel="noopener noreferrer" target="_blank">https://www.crossroads.net/media/series/super-bowl-of-preaching-2026/super-bowl-of-preaching-or-2026?autoPlay=true&amp;sound=11</a></u> Mingo’s Mangoes commercial starts at 50:15 </li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<u><a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></u></li><li>YouTube: <u><a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></u></li><li>LinkedIn:<u><a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a></u> </li><li>Newsletter: <u><a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></u></li><li>Website: <u><a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></u></li></ul><br/><p>#AdaptiveLeadership #LeadershipGrowth #ModernLeadership</p>]]></description><content:encoded><![CDATA[<p>What happens when the leadership skills that made you successful… suddenly stop working?</p><p>In this episode of Think Outside the Boss, Katie Armentrout sits down with Chuck Mingo to unpack a hard truth most leaders learn the hard way, you cannot lead every team the same way, even if you’ve done it before.</p><p>Chuck shares lessons from leading across corporate, nonprofit, and ministry spaces, and why trying to copy and paste your leadership style can quietly lead to frustration, burnout, and broken trust.</p><p>This conversation reframes leadership as something situational, not static, and shows why your ability to adapt matters more than your past success.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why leadership does not transfer the way you think it will</li><li>The difference between your calling and your assignment as a leader</li><li>Why every new role requires both celebration and grief</li><li>How copy-pasting leadership creates friction and burnout</li><li>What it actually takes to build trust across differences</li><li>Why humility and curiosity outperform authority</li><li>How to lead based on the team in front of you, not the one before</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Why leadership doesn’t transfer across teams</li><li>02:00 Chuck’s first leadership experiences and early influence</li><li>06:00 Leading at Procter &amp; Gamble and navigating power dynamics</li><li>08:30 Building trust across age, race, and experience differences</li><li>10:30 A real example of empathy-based leadership in action</li><li>12:00 Why “powering up” as a leader often fails</li><li>13:30 Transitioning between corporate, church, and nonprofit leadership</li><li>15:00 The cost of trying to reuse old leadership frameworks</li><li>16:30 Calling vs assignment, a mindset shift for every leader</li><li>18:30 Burnout, misalignment, and learning the hard way</li><li>20:30 Why every team is a new team</li><li>22:00 Situational leadership and adapting in real time</li><li>23:30 The evolution of Undivided and leading through complexity </li></ul><br/><p><strong>Connect with Chuck</strong></p><ul><li>Instagram: <u><a href="https://www.instagram.com/chuckmingo/" rel="noopener noreferrer" target="_blank">https://www.instagram.com/chuckmingo/</a></u></li><li>Facebook: <u><a href="https://www.facebook.com/chuckdmingo" rel="noopener noreferrer" target="_blank">https://www.facebook.com/chuckdmingo</a></u> </li><li>Website: <u><a href="https://chuckmingo.com/" rel="noopener noreferrer" target="_blank">https://chuckmingo.com/</a></u> / <u><a href="https://undivided.us/" rel="noopener noreferrer" target="_blank">https://undivided.us/</a></u> </li><li>Book Rec: Ordering Your Private World by Gordon MacDonald <u><a href="https://amzn.to/3NPpz93" rel="noopener noreferrer" target="_blank">https://amzn.to/3NPpz93</a></u></li><li> 2026 Super Bowl of Preaching Service: <u><a href="https://podcasts.apple.com/us/podcast/super-bowl-of-preaching-2026/id254202585?i=1000748821632" rel="noopener noreferrer" target="_blank">https://podcasts.apple.com/us/podcast/super-bowl-of-preaching-2026/id254202585?i=1000748821632</a></u>: Mingo’s Mangoes commercial starts at 46:17.</li><li><u><a href="https://www.crossroads.net/media/series/super-bowl-of-preaching-2026/super-bowl-of-preaching-or-2026?autoPlay=true&amp;sound=11" rel="noopener noreferrer" target="_blank">https://www.crossroads.net/media/series/super-bowl-of-preaching-2026/super-bowl-of-preaching-or-2026?autoPlay=true&amp;sound=11</a></u> Mingo’s Mangoes commercial starts at 50:15 </li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<u><a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></u></li><li>YouTube: <u><a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></u></li><li>LinkedIn:<u><a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a></u> </li><li>Newsletter: <u><a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></u></li><li>Website: <u><a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></u></li></ul><br/><p>#AdaptiveLeadership #LeadershipGrowth #ModernLeadership</p>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">fe950d3b-e349-437c-a62a-6749e0556809</guid><itunes:image href="https://artwork.captivate.fm/7949da0d-d9c1-4602-b941-60394b21c1b0/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Wed, 08 Apr 2026 04:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/fe950d3b-e349-437c-a62a-6749e0556809.mp3" length="42060529" type="audio/mpeg"/><itunes:duration>43:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>7</itunes:episode><podcast:episode>7</podcast:episode></item><item><title>006: I Built a Company… Then Felt Like an Employee in It | Sean Platt</title><itunes:title>006: I Built a Company… Then Felt Like an Employee in It | Sean Platt</itunes:title><description><![CDATA[<p>What if the problem isn’t your effort, but how you see your ideas?</p><p>In this episode of Think Outside the Boss, Katie Armentrout sits down with Sean Platt, bestselling author, entrepreneur, and founder of Sterling and Stone, to unpack the difference between creating content and building something that actually lasts.</p><p>Sean shares stories from a career that doesn’t follow a straight line, from running a family flower shop at 17 to building one of the most prolific indie publishing companies in the world. But the real shift came after a major setback, when a million-dollar hit forced him to rethink not just his business, but how he approached ideas, storytelling, and value.</p><p><b>In this episode, you’ll discover:</b></p><ul><li>Why most creators are dramatically underestimating their intellectual property</li><li>The difference between creating content and building an IP-driven business</li><li>How Sean rebuilt after a $1M business setback and what it taught him about leadership</li><li>Why thinking “book-first” is limiting your growth potential</li><li>How to turn one idea into multiple revenue streams across platforms</li><li>Why innovation, not consistency alone, is what drives long-term success</li></ul><br/><p><b>We talk about:</b></p><ul><li>00:00 The moment Sean realized he was “the boss” at 17</li><li>02:30 Leadership pressure, responsibility, and hard decisions early on</li><li>05:00 Why culture and standards matter more than comfort</li><li>08:30 Customer experience, emotional environments, and business impact</li><li>11:00 Hitting a wall, burnout, and a $1M business collapse</li><li>13:30 Stepping away from CEO and losing direction</li><li>15:00 The shift from ghostwriting to IP strategy</li><li>17:00 Why most creators undervalue their ideas</li><li>23:00 Why you can’t scale everything, and shouldn’t try</li><li>25:00 Culture reset, entitlement, and rebuilding the right team</li><li>27:00 The danger of trusting the wrong people in leadership</li><li>29:00 Trusting your instincts vs overthinking decisions</li><li>31:00 The biggest leadership lesson Sean learned the hard way</li><li>33:00 Lightning round, books, failure, and creative influence</li></ul><br/><p><b>Connect with Sean</b></p><ul><li>LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/seanplatt/" target="_blank">https://www.linkedin.com/in/seanplatt/</a> </li><li>Website: <a rel="noopener noreferrer nofollow" href="https://sterlingandstone.net/" target="_blank">https://sterlingandstone.net/</a> </li><li>Book Rec: The Talisman by Stephen King <a rel="noopener noreferrer nofollow" href="https://amzn.to/3NNxDXH" target="_blank">https://amzn.to/3NNxDXH</a> </li></ul><br/><p><b>Connect with me</b></p><ul><li>Instagram:<a rel="noopener noreferrer nofollow" href="https://www.instagram.com/katie_armentrout" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a rel="noopener noreferrer nofollow" href="https://www.youtube.com/@katiearmentrout" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/katiearmentrout" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> </li><li>Newsletter: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com/newsletter" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com" target="_blank">http://www.peoplefluence.com</a></li></ul><br/><p></p><p>#IntellectualProperty #BuildInPublic #EntrepreneurMindset</p>]]></description><content:encoded><![CDATA[<p>What if the problem isn’t your effort, but how you see your ideas?</p><p>In this episode of Think Outside the Boss, Katie Armentrout sits down with Sean Platt, bestselling author, entrepreneur, and founder of Sterling and Stone, to unpack the difference between creating content and building something that actually lasts.</p><p>Sean shares stories from a career that doesn’t follow a straight line, from running a family flower shop at 17 to building one of the most prolific indie publishing companies in the world. But the real shift came after a major setback, when a million-dollar hit forced him to rethink not just his business, but how he approached ideas, storytelling, and value.</p><p><b>In this episode, you’ll discover:</b></p><ul><li>Why most creators are dramatically underestimating their intellectual property</li><li>The difference between creating content and building an IP-driven business</li><li>How Sean rebuilt after a $1M business setback and what it taught him about leadership</li><li>Why thinking “book-first” is limiting your growth potential</li><li>How to turn one idea into multiple revenue streams across platforms</li><li>Why innovation, not consistency alone, is what drives long-term success</li></ul><br/><p><b>We talk about:</b></p><ul><li>00:00 The moment Sean realized he was “the boss” at 17</li><li>02:30 Leadership pressure, responsibility, and hard decisions early on</li><li>05:00 Why culture and standards matter more than comfort</li><li>08:30 Customer experience, emotional environments, and business impact</li><li>11:00 Hitting a wall, burnout, and a $1M business collapse</li><li>13:30 Stepping away from CEO and losing direction</li><li>15:00 The shift from ghostwriting to IP strategy</li><li>17:00 Why most creators undervalue their ideas</li><li>23:00 Why you can’t scale everything, and shouldn’t try</li><li>25:00 Culture reset, entitlement, and rebuilding the right team</li><li>27:00 The danger of trusting the wrong people in leadership</li><li>29:00 Trusting your instincts vs overthinking decisions</li><li>31:00 The biggest leadership lesson Sean learned the hard way</li><li>33:00 Lightning round, books, failure, and creative influence</li></ul><br/><p><b>Connect with Sean</b></p><ul><li>LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/seanplatt/" target="_blank">https://www.linkedin.com/in/seanplatt/</a> </li><li>Website: <a rel="noopener noreferrer nofollow" href="https://sterlingandstone.net/" target="_blank">https://sterlingandstone.net/</a> </li><li>Book Rec: The Talisman by Stephen King <a rel="noopener noreferrer nofollow" href="https://amzn.to/3NNxDXH" target="_blank">https://amzn.to/3NNxDXH</a> </li></ul><br/><p><b>Connect with me</b></p><ul><li>Instagram:<a rel="noopener noreferrer nofollow" href="https://www.instagram.com/katie_armentrout" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a rel="noopener noreferrer nofollow" href="https://www.youtube.com/@katiearmentrout" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/katiearmentrout" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> </li><li>Newsletter: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com/newsletter" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com" target="_blank">http://www.peoplefluence.com</a></li></ul><br/><p></p><p>#IntellectualProperty #BuildInPublic #EntrepreneurMindset</p>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">7f0d4a5e-4a30-45cc-a9cd-ae36a9c38aa9</guid><itunes:image href="https://artwork.captivate.fm/d45a1232-e54f-4e67-bfab-c1521f8a9763/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Wed, 01 Apr 2026 08:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/e6ad6f40-9003-408e-87d0-337b644e59dd.mp3" length="18124818" type="audio/mpeg"/><itunes:duration>37:46</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>6</itunes:episode><podcast:episode>6</podcast:episode></item><item><title>005: What Breakdancing Taught Me About Leadership (Great Leaders Coach, Not Control) | Paul Spence</title><itunes:title>005: What Breakdancing Taught Me About Leadership (Great Leaders Coach, Not Control) | Paul Spence</itunes:title><description><![CDATA[<p>What does it actually mean to lead like a coach?</p><p>In this episode, Katie Armentrout sits down with Paul Spence, Chief Development Officer of Pillar Media, to explore the leadership mindset that elevates teams instead of controlling them.</p><p>Paul shares lessons from a leadership journey that began in unexpected places, including being elected leader of a break-dancing group at age twelve, running a homeless shelter in his mid-twenties, and leading major nonprofit fundraising initiatives that raised more than $100 million. Along the way, he learned that leadership is not about authority or titles. It is about developing people.</p><p></p><p>Paul explains why great leaders adopt a coaching mentality, helping the people around them grow, solve problems, and perform at their highest level.</p><p><strong>You’ll discover:</strong></p><ul><li>Why leadership works best when leaders adopt a coaching mindset</li><li>How great leaders elevate the people around them instead of controlling them</li><li>What leaders can learn from sports about building strong teams</li><li>How to guide teams through fear and uncertainty during major change</li><li>Why organizational culture is shaped by how leaders treat people</li><li>How humility and self-awareness improve leadership effectiveness</li><li>How feedback reveals leadership blind spots that limit growth</li><li>Why leaders must balance compassion with accountability</li></ul><br/><p>We talk about:</p><ul><li>00:00 Intro</li><li>01:30 Becoming a leader at age twelve in a break-dancing group</li><li>03:30 Why Paul views leadership through a coaching mindset</li><li>05:00 Managing fear and uncertainty during major organizational change</li><li>09:30 Key differences between nonprofit and for-profit leadership</li><li>13:30 The challenge of restructuring teams without resources</li><li>15:00 Wearing different leadership hats when supporting team members</li><li>17:30 How leaders communicate ideas without overpowering teams</li><li>21:00 Learning empathy and improving communication as a leader</li><li>24:30 Favorite leadership books and influences</li><li>26:30 Leadership lessons learned from failure</li></ul><br/><p>Connect with Paul</p><ul><li>LinkedIn: <a href="https://www.linkedin.com/in/pspence1/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/pspence1/</a> </li><li>Website: <a href="https://pillarmedia.com/" rel="noopener noreferrer" target="_blank">https://pillarmedia.com/</a> / <a href="https://star933.com/" rel="noopener noreferrer" target="_blank">https://star933.com/</a> </li><li>Book Rec: The Advantage by Patrick Lencioni <a href="https://amzn.to/47PlvfA" rel="noopener noreferrer" target="_blank">https://amzn.to/47PlvfA</a> </li></ul><br/><p>Connect with me</p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>What does it actually mean to lead like a coach?</p><p>In this episode, Katie Armentrout sits down with Paul Spence, Chief Development Officer of Pillar Media, to explore the leadership mindset that elevates teams instead of controlling them.</p><p>Paul shares lessons from a leadership journey that began in unexpected places, including being elected leader of a break-dancing group at age twelve, running a homeless shelter in his mid-twenties, and leading major nonprofit fundraising initiatives that raised more than $100 million. Along the way, he learned that leadership is not about authority or titles. It is about developing people.</p><p></p><p>Paul explains why great leaders adopt a coaching mentality, helping the people around them grow, solve problems, and perform at their highest level.</p><p><strong>You’ll discover:</strong></p><ul><li>Why leadership works best when leaders adopt a coaching mindset</li><li>How great leaders elevate the people around them instead of controlling them</li><li>What leaders can learn from sports about building strong teams</li><li>How to guide teams through fear and uncertainty during major change</li><li>Why organizational culture is shaped by how leaders treat people</li><li>How humility and self-awareness improve leadership effectiveness</li><li>How feedback reveals leadership blind spots that limit growth</li><li>Why leaders must balance compassion with accountability</li></ul><br/><p>We talk about:</p><ul><li>00:00 Intro</li><li>01:30 Becoming a leader at age twelve in a break-dancing group</li><li>03:30 Why Paul views leadership through a coaching mindset</li><li>05:00 Managing fear and uncertainty during major organizational change</li><li>09:30 Key differences between nonprofit and for-profit leadership</li><li>13:30 The challenge of restructuring teams without resources</li><li>15:00 Wearing different leadership hats when supporting team members</li><li>17:30 How leaders communicate ideas without overpowering teams</li><li>21:00 Learning empathy and improving communication as a leader</li><li>24:30 Favorite leadership books and influences</li><li>26:30 Leadership lessons learned from failure</li></ul><br/><p>Connect with Paul</p><ul><li>LinkedIn: <a href="https://www.linkedin.com/in/pspence1/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/pspence1/</a> </li><li>Website: <a href="https://pillarmedia.com/" rel="noopener noreferrer" target="_blank">https://pillarmedia.com/</a> / <a href="https://star933.com/" rel="noopener noreferrer" target="_blank">https://star933.com/</a> </li><li>Book Rec: The Advantage by Patrick Lencioni <a href="https://amzn.to/47PlvfA" rel="noopener noreferrer" target="_blank">https://amzn.to/47PlvfA</a> </li></ul><br/><p>Connect with me</p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">8e546944-5110-4f0e-adf1-1ada11548879</guid><itunes:image href="https://artwork.captivate.fm/01dbb43c-c2cb-4cd1-acaa-3f24f9d363f1/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Wed, 25 Mar 2026 08:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/28660505-78ff-476b-93a7-5b629ee88445.mp3" length="15407874" type="audio/mpeg"/><itunes:duration>32:06</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>5</itunes:episode><podcast:episode>5</podcast:episode></item><item><title>004: The AI Coach Every Leader Needs. Why Fear Is Quietly Running Your Team | Darrin Murriner</title><itunes:title>004: The AI Coach Every Leader Needs. Why Fear Is Quietly Running Your Team | Darrin Murriner</itunes:title><description><![CDATA[<p>Fear quietly shapes more leadership decisions than most people realize.</p><p>In this episode, Katie Armentrout sits down with Darrin Murriner, CEO and Co-founder of Cloverleaf and author of Corporate Bravery, to explore how fear influences leadership, decision-making, and workplace culture.</p><p>Darrin shares how his early leadership experience at just 17 years old managing a Burger King revealed the complicated power dynamics that come with leadership. Darrin explains why fear-based leadership leads to poor decisions, broken trust, and stalled innovation. Instead, he argues that leaders must build cultures rooted in trust, psychological safety, and courageous decision-making.</p><p><b>Learn:</b></p><ul><li>Why fear is one of the most powerful forces shaping leadership decisions</li><li>The leadership mindset required to build courageous organizations</li><li>Why psychological safety is essential for healthy leadership teams</li><li>How leaders can create cultures where people speak up and challenge ideas</li><li>Why strong teams outperform even the most talented individuals</li><li>How behavioral assessments improve communication and team collaboration</li><li>The role AI coaching tools can play in leadership development</li></ul><br/><p>We talk about:</p><ul><li>00:00 Intro</li><li>04:40 The leadership moment that forced a mindset shift</li><li>06:00 Self-awareness, leadership mistakes, and personal growth</li><li>08:40 Psychological safety and why teams must challenge each other</li><li>12:40 How culture is shaped by what leaders tolerate</li><li>13:10 Inside Cloverleaf and AI-powered leadership coaching</li><li>17:30 Applying behavioral insights to improve team communication</li><li>22:00 Starting Cloverleaf and making courageous business decisions</li><li>25:00 Building the right team and knowing your leadership limits</li><li>27:00 Why leadership growth determines the ceiling of your team</li><li>29:30 Lightning round: books, failures, and leadership lessons</li><li>34:00 Walk-on music and final reflections</li></ul><br/><p>Connect with Darrin</p><ul><li>Facebook: <a rel="noopener noreferrer nofollow" href="https://www.facebook.com/darrin.murriner/" target="_blank">https://www.facebook.com/darrin.murriner/</a> </li><li>LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/murriner/" target="_blank">https://www.linkedin.com/in/murriner/</a> </li><li>Website: <a rel="noopener noreferrer nofollow" href="https://cloverleaf.me/" target="_blank">https://cloverleaf.me/</a> </li><li>Book Rec: Good to Great by Jim Collins <a rel="noopener noreferrer nofollow" href="https://amzn.to/4cVHEMV" target="_blank">https://amzn.to/4cVHEMV</a> </li></ul><br/><p>Connect with me</p><ul><li>Instagram:<a rel="noopener noreferrer nofollow" href="https://www.instagram.com/katie_armentrout" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a rel="noopener noreferrer nofollow" href="https://www.youtube.com/@katiearmentrout" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/katiearmentrout" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/peoplefluence-llc" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com/newsletter" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>Fear quietly shapes more leadership decisions than most people realize.</p><p>In this episode, Katie Armentrout sits down with Darrin Murriner, CEO and Co-founder of Cloverleaf and author of Corporate Bravery, to explore how fear influences leadership, decision-making, and workplace culture.</p><p>Darrin shares how his early leadership experience at just 17 years old managing a Burger King revealed the complicated power dynamics that come with leadership. Darrin explains why fear-based leadership leads to poor decisions, broken trust, and stalled innovation. Instead, he argues that leaders must build cultures rooted in trust, psychological safety, and courageous decision-making.</p><p><b>Learn:</b></p><ul><li>Why fear is one of the most powerful forces shaping leadership decisions</li><li>The leadership mindset required to build courageous organizations</li><li>Why psychological safety is essential for healthy leadership teams</li><li>How leaders can create cultures where people speak up and challenge ideas</li><li>Why strong teams outperform even the most talented individuals</li><li>How behavioral assessments improve communication and team collaboration</li><li>The role AI coaching tools can play in leadership development</li></ul><br/><p>We talk about:</p><ul><li>00:00 Intro</li><li>04:40 The leadership moment that forced a mindset shift</li><li>06:00 Self-awareness, leadership mistakes, and personal growth</li><li>08:40 Psychological safety and why teams must challenge each other</li><li>12:40 How culture is shaped by what leaders tolerate</li><li>13:10 Inside Cloverleaf and AI-powered leadership coaching</li><li>17:30 Applying behavioral insights to improve team communication</li><li>22:00 Starting Cloverleaf and making courageous business decisions</li><li>25:00 Building the right team and knowing your leadership limits</li><li>27:00 Why leadership growth determines the ceiling of your team</li><li>29:30 Lightning round: books, failures, and leadership lessons</li><li>34:00 Walk-on music and final reflections</li></ul><br/><p>Connect with Darrin</p><ul><li>Facebook: <a rel="noopener noreferrer nofollow" href="https://www.facebook.com/darrin.murriner/" target="_blank">https://www.facebook.com/darrin.murriner/</a> </li><li>LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/murriner/" target="_blank">https://www.linkedin.com/in/murriner/</a> </li><li>Website: <a rel="noopener noreferrer nofollow" href="https://cloverleaf.me/" target="_blank">https://cloverleaf.me/</a> </li><li>Book Rec: Good to Great by Jim Collins <a rel="noopener noreferrer nofollow" href="https://amzn.to/4cVHEMV" target="_blank">https://amzn.to/4cVHEMV</a> </li></ul><br/><p>Connect with me</p><ul><li>Instagram:<a rel="noopener noreferrer nofollow" href="https://www.instagram.com/katie_armentrout" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a rel="noopener noreferrer nofollow" href="https://www.youtube.com/@katiearmentrout" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/katiearmentrout" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/peoplefluence-llc" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com/newsletter" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a rel="noopener noreferrer nofollow" href="http://www.peoplefluence.com" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">b0d7ffa4-1b9a-426b-bcab-dc61f30bacfc</guid><itunes:image href="https://artwork.captivate.fm/e768b563-f1f1-4238-a14a-505807e010f7/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Wed, 18 Mar 2026 08:00:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/387b3709-562c-4942-8132-8ef8c04f2068.mp3" length="17672795" type="audio/mpeg"/><itunes:duration>36:49</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>4</itunes:episode><podcast:episode>4</podcast:episode></item><item><title>003: Nice Leaders Create Weak Teams. The Courage to Give Honest Feedback | Katie Armentrout</title><itunes:title>003: Nice Leaders Create Weak Teams. The Courage to Give Honest Feedback | Katie Armentrout</itunes:title><description><![CDATA[<p>What if being “nice” is hurting your team?</p><p>Leadership feedback is one of the most uncomfortable skills leaders have to learn, and one of the most important.</p><p>In the first episode of <strong>Think Outside the Boss</strong>, leadership coach Katie Armentrout explains why avoiding difficult conversations in the name of being “nice” actually damages trust, performance, and team growth.</p><p>Katie shares a real story from early in her corporate career when she unknowingly sent incorrect reports to dozens of leaders for weeks without anyone telling her. The mistake itself was fixable, but the silence around it revealed a deeper leadership problem.</p><p>This episode breaks down why courageous leaders communicate clearly, address problems directly, and create environments where people can grow through honest feedback.</p><p>If you manage people, own a business, or want to lead more effectively, this episode will change how you think about communication and accountability.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why people cannot fix problems they do not know exist</li><li>The difference between nice leadership and courageous leadership</li><li>Why avoiding conflict weakens teams</li><li>How to communicate feedback clearly without sugarcoating</li><li>The leadership habit that quietly destroys trust</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Why leaders must stop being “nice”</li><li>01:00 The story that changed Katie’s leadership philosophy</li><li>03:30 The leadership mistake that allowed the problem to continue</li><li>06:30 The impact of silence on confidence and trust</li><li>09:30 How to clearly communicate problems to your team</li><li>12:00 The NICE leadership acronym explained</li><li>13:30 Three takeaways every leader should remember</li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/><p></p><p>#LeadershipFeedback #LeadershipDevelopment #LeadershipCommunication #ManagementSkills #TeamLeadership</p>]]></description><content:encoded><![CDATA[<p>What if being “nice” is hurting your team?</p><p>Leadership feedback is one of the most uncomfortable skills leaders have to learn, and one of the most important.</p><p>In the first episode of <strong>Think Outside the Boss</strong>, leadership coach Katie Armentrout explains why avoiding difficult conversations in the name of being “nice” actually damages trust, performance, and team growth.</p><p>Katie shares a real story from early in her corporate career when she unknowingly sent incorrect reports to dozens of leaders for weeks without anyone telling her. The mistake itself was fixable, but the silence around it revealed a deeper leadership problem.</p><p>This episode breaks down why courageous leaders communicate clearly, address problems directly, and create environments where people can grow through honest feedback.</p><p>If you manage people, own a business, or want to lead more effectively, this episode will change how you think about communication and accountability.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why people cannot fix problems they do not know exist</li><li>The difference between nice leadership and courageous leadership</li><li>Why avoiding conflict weakens teams</li><li>How to communicate feedback clearly without sugarcoating</li><li>The leadership habit that quietly destroys trust</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Why leaders must stop being “nice”</li><li>01:00 The story that changed Katie’s leadership philosophy</li><li>03:30 The leadership mistake that allowed the problem to continue</li><li>06:30 The impact of silence on confidence and trust</li><li>09:30 How to clearly communicate problems to your team</li><li>12:00 The NICE leadership acronym explained</li><li>13:30 Three takeaways every leader should remember</li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/><p></p><p>#LeadershipFeedback #LeadershipDevelopment #LeadershipCommunication #ManagementSkills #TeamLeadership</p>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">8a4d3214-89f4-44a5-b687-2f59278aa72c</guid><itunes:image href="https://artwork.captivate.fm/68d74a47-1cc8-4ed5-a2c9-0984ef8f8366/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Fri, 13 Mar 2026 02:43:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/e459631e-95f4-43e3-ae37-f0f1dda7d657.mp3" length="6877954" type="audio/mpeg"/><itunes:duration>14:20</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>3</itunes:episode><podcast:episode>3</podcast:episode></item><item><title>002: Why Employees Stay. Dream-Driven Leadership with Mary Miller | Katie Armentrout</title><itunes:title>002: Why Employees Stay. Dream-Driven Leadership with Mary Miller | Katie Armentrout</itunes:title><description><![CDATA[<p>What if the key to solving employee turnover has nothing to do with hiring better people?</p><p>In this episode of Think Outside the Boss, Katie Armentrout sits down with Mary Miller, founder of the Dream Engineer program and the leadership pioneer whose work inspired the bestselling book <em>The Dream Manager</em>.</p><p>In this conversation, Mary shares the leadership mindset that made it possible, why leaders must stop playing the victim when facing staffing challenges, and how creating an environment where employees grow personally leads to stronger businesses.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why employee turnover is often a leadership design problem</li><li>The leadership shift that helped dramatically reduce turnover</li><li>Why solving employees’ real-life obstacles builds loyalty</li><li>How dream-driven leadership strengthens team engagement</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Introduction to Mary Miller and the Dream Engineer program</li><li>02:00 How Jan-Coa transformed from a small cleaning company into an industry leader</li><li>04:00 The leadership moment that changed how Mary approached staffing</li><li>06:00 Why leaders must change the questions they ask about hiring</li><li>10:00 Solving transportation challenges to improve employee retention</li><li>15:00 Leadership lessons from connecting directly with employees</li><li>19:00 How the Dream Engineer program was created</li><li>23:00 Why leaders must stop playing the victim in staffing challenges</li><li>28:00 The power of conversations and collaboration inside teams</li><li>34:00 Creating an environment where employees support each other’s growth</li><li>38:00 Why dreaming about the future prevents burnout</li><li>41:00 Lightning round: leadership books, advice, and personality tests</li><li>44:00 Mary’s biggest failure and the lesson it taught her</li></ul><br/><p><strong>Connect with Mary</strong></p><ul><li>Instagram: <a href="https://www.instagram.com/mary_dreamsbig" rel="noopener noreferrer" target="_blank">https://www.instagram.com/mary_dreamsbig</a> </li><li>LinkedIn: <a href="https://www.linkedin.com/in/mary-miller-dreams/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/mary-miller-dreams/</a> </li><li>Website: <a href="http://www.DreamEngineer.com" rel="noopener noreferrer" target="_blank">www.DreamEngineer.com</a> </li><li>Book Rec: The Four Agreements by Don Miguel Ruiz <a href="https://amzn.to/46R2ucj" rel="noopener noreferrer" target="_blank">https://amzn.to/46R2ucj</a> </li><li>The Dream Manager by Matthew Kelly: <a href="https://amzn.to/465jSK8" rel="noopener noreferrer" target="_blank">https://amzn.to/465jSK8</a> </li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>What if the key to solving employee turnover has nothing to do with hiring better people?</p><p>In this episode of Think Outside the Boss, Katie Armentrout sits down with Mary Miller, founder of the Dream Engineer program and the leadership pioneer whose work inspired the bestselling book <em>The Dream Manager</em>.</p><p>In this conversation, Mary shares the leadership mindset that made it possible, why leaders must stop playing the victim when facing staffing challenges, and how creating an environment where employees grow personally leads to stronger businesses.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why employee turnover is often a leadership design problem</li><li>The leadership shift that helped dramatically reduce turnover</li><li>Why solving employees’ real-life obstacles builds loyalty</li><li>How dream-driven leadership strengthens team engagement</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Introduction to Mary Miller and the Dream Engineer program</li><li>02:00 How Jan-Coa transformed from a small cleaning company into an industry leader</li><li>04:00 The leadership moment that changed how Mary approached staffing</li><li>06:00 Why leaders must change the questions they ask about hiring</li><li>10:00 Solving transportation challenges to improve employee retention</li><li>15:00 Leadership lessons from connecting directly with employees</li><li>19:00 How the Dream Engineer program was created</li><li>23:00 Why leaders must stop playing the victim in staffing challenges</li><li>28:00 The power of conversations and collaboration inside teams</li><li>34:00 Creating an environment where employees support each other’s growth</li><li>38:00 Why dreaming about the future prevents burnout</li><li>41:00 Lightning round: leadership books, advice, and personality tests</li><li>44:00 Mary’s biggest failure and the lesson it taught her</li></ul><br/><p><strong>Connect with Mary</strong></p><ul><li>Instagram: <a href="https://www.instagram.com/mary_dreamsbig" rel="noopener noreferrer" target="_blank">https://www.instagram.com/mary_dreamsbig</a> </li><li>LinkedIn: <a href="https://www.linkedin.com/in/mary-miller-dreams/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/mary-miller-dreams/</a> </li><li>Website: <a href="http://www.DreamEngineer.com" rel="noopener noreferrer" target="_blank">www.DreamEngineer.com</a> </li><li>Book Rec: The Four Agreements by Don Miguel Ruiz <a href="https://amzn.to/46R2ucj" rel="noopener noreferrer" target="_blank">https://amzn.to/46R2ucj</a> </li><li>The Dream Manager by Matthew Kelly: <a href="https://amzn.to/465jSK8" rel="noopener noreferrer" target="_blank">https://amzn.to/465jSK8</a> </li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn:<a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">92045432-b0b2-4a45-8cdc-c37537e4aa15</guid><itunes:image href="https://artwork.captivate.fm/b8f483be-4d3b-4c79-b7b4-6f1d2937e747/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Wed, 11 Mar 2026 08:30:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/d4bc2af8-7a6b-4772-8273-474f205a3893.mp3" length="20290891" type="audio/mpeg"/><itunes:duration>42:16</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>2</itunes:episode><podcast:episode>2</podcast:episode></item><item><title>001: Build a Team That Runs Without You. Leadership Lessons from Greg Walker | Katie Armentrout</title><itunes:title>001: Build a Team That Runs Without You. Leadership Lessons from Greg Walker | Katie Armentrout</itunes:title><description><![CDATA[<p>What does it really mean to lead people, not just manage them?</p><p>In this episode of <strong>Think Outside the Boss</strong>, Katie Armentrout sits down with leadership facilitator and entrepreneur <strong>Greg Walker</strong>, founder of Catalyst Training Group, to unpack the real work of leadership.</p><p>Greg shares the moment he realized leadership meant carrying the weight of other people’s livelihoods, when he had to fire someone early in his management career and understood the responsibility that comes with being “the boss.”</p><p>Rather than relying on authority, Greg leaned into a leadership philosophy he calls <strong>“connect before you correct.”</strong> Through relationship-building, structured conversations, behavioral insights, and intentional culture design, the team eventually began managing itself.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why authority alone does not create strong teams</li><li>The leadership principle “connect before you correct”</li><li>How relationship capital builds trust within teams</li><li>Why understanding behavioral styles improves team communication</li><li>How leaders can shift conflict into productive conversations</li><li>Why team culture must be intentionally designed</li><li>How leaders can build teams that hold themselves accountable</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Introducing Greg Walker and Catalyst Training Group</li><li>02:10 The moment Greg realized he was truly “the boss”</li><li>08:30 Greg’s leadership background and early career lessons</li><li>11:45 Connect before you correct, the leadership principle that changes teams</li><li>17:00 Rebuilding trust and developing relationship capital with your team</li><li>23:00 Practical strategies for transforming team culture</li><li>27:30 Why shared experiences strengthen team dynamics</li><li>30:00 Creating accountability through culture and social contracts</li><li>33:20 Encouraging healthy conflict and open feedback</li><li>38:00 Greg’s story of homelessness and the character it built</li><li>40:00 Greg’s walk-on song and final leadership reflections</li></ul><br/><p><strong>Connect with Greg</strong></p><ul><li>LinkedIn: <a href="https://www.linkedin.com/in/greg-walker-8a2b7064/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/greg-walker-8a2b7064/</a> </li><li>Website: <a href="https://www.catalysttrainings.com/" rel="noopener noreferrer" target="_blank">https://www.catalysttrainings.com/</a> </li><li>Recommended Book: Bridges Out of Poverty <a href="https://amzn.to/40LLQav" rel="noopener noreferrer" target="_blank">https://amzn.to/40LLQav</a> </li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn: <a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></description><content:encoded><![CDATA[<p>What does it really mean to lead people, not just manage them?</p><p>In this episode of <strong>Think Outside the Boss</strong>, Katie Armentrout sits down with leadership facilitator and entrepreneur <strong>Greg Walker</strong>, founder of Catalyst Training Group, to unpack the real work of leadership.</p><p>Greg shares the moment he realized leadership meant carrying the weight of other people’s livelihoods, when he had to fire someone early in his management career and understood the responsibility that comes with being “the boss.”</p><p>Rather than relying on authority, Greg leaned into a leadership philosophy he calls <strong>“connect before you correct.”</strong> Through relationship-building, structured conversations, behavioral insights, and intentional culture design, the team eventually began managing itself.</p><h3><strong>In this episode, you’ll discover:</strong></h3><ul><li>Why authority alone does not create strong teams</li><li>The leadership principle “connect before you correct”</li><li>How relationship capital builds trust within teams</li><li>Why understanding behavioral styles improves team communication</li><li>How leaders can shift conflict into productive conversations</li><li>Why team culture must be intentionally designed</li><li>How leaders can build teams that hold themselves accountable</li></ul><br/><p><strong>We talk about:</strong></p><ul><li>00:00 Introducing Greg Walker and Catalyst Training Group</li><li>02:10 The moment Greg realized he was truly “the boss”</li><li>08:30 Greg’s leadership background and early career lessons</li><li>11:45 Connect before you correct, the leadership principle that changes teams</li><li>17:00 Rebuilding trust and developing relationship capital with your team</li><li>23:00 Practical strategies for transforming team culture</li><li>27:30 Why shared experiences strengthen team dynamics</li><li>30:00 Creating accountability through culture and social contracts</li><li>33:20 Encouraging healthy conflict and open feedback</li><li>38:00 Greg’s story of homelessness and the character it built</li><li>40:00 Greg’s walk-on song and final leadership reflections</li></ul><br/><p><strong>Connect with Greg</strong></p><ul><li>LinkedIn: <a href="https://www.linkedin.com/in/greg-walker-8a2b7064/" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/greg-walker-8a2b7064/</a> </li><li>Website: <a href="https://www.catalysttrainings.com/" rel="noopener noreferrer" target="_blank">https://www.catalysttrainings.com/</a> </li><li>Recommended Book: Bridges Out of Poverty <a href="https://amzn.to/40LLQav" rel="noopener noreferrer" target="_blank">https://amzn.to/40LLQav</a> </li></ul><br/><p><strong>Connect with me</strong></p><ul><li>Instagram:<a href="https://www.instagram.com/katie_armentrout" rel="noopener noreferrer" target="_blank">https://www.instagram.com/katie_armentrout</a></li><li>YouTube: <a href="https://www.youtube.com/@katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.youtube.com/@katiearmentrout</a></li><li>LinkedIn: <a href="https://www.linkedin.com/in/katiearmentrout" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/in/katiearmentrout</a> / <a href="https://www.linkedin.com/company/peoplefluence-llc" rel="noopener noreferrer" target="_blank">https://www.linkedin.com/company/peoplefluence-llc</a></li><li>Newsletter: <a href="http://www.peoplefluence.com/newsletter" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com/newsletter</a></li><li>Website: <a href="http://www.peoplefluence.com" rel="noopener noreferrer" target="_blank">http://www.peoplefluence.com</a></li></ul><br/>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">2a700176-2dd1-4d1e-a119-70836639c14a</guid><itunes:image href="https://artwork.captivate.fm/93e8b9be-c025-4fbd-bc3d-3267b860d913/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Wed, 11 Mar 2026 08:15:00 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/bc983198-6eb1-4026-baad-31593608965e.mp3" length="16682440" type="audio/mpeg"/><itunes:duration>34:45</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>full</itunes:episodeType><itunes:episode>1</itunes:episode><podcast:episode>1</podcast:episode></item><item><title>Trailer | Welcome to Think Outside the Boss</title><itunes:title>Trailer | Welcome to Think Outside the Boss</itunes:title><description><![CDATA[<p>Leadership would be easy if it weren’t for the people.</p><p></p><p>Think Outside the Boss is a leadership podcast for business owners, founders, and people leaders who are tired of managing team drama and ready to lead differently, more human, more effective, and with a lot less exhaustion.</p><p></p><p>Hosted by Katie Armentrout, a recovering corporate leader turned entrepreneur, this show challenges traditional leadership development and replaces it with something far more useful. Clear thinking. Better conversations. And one practical action you can try right away.</p><p></p><p>Through honest solo episodes and real conversations with experienced leaders, Think Outside the Boss explores proven leadership frameworks, innovative ideas, and people-first tools you can actually use. No theory for theory’s sake. No performative leadership nonsense.</p><p></p><p>You’ll learn how to:</p><ul><li>Strengthen trust and accountability without micromanaging</li><li>Navigate team conflict and communication breakdowns</li><li>Build a culture where employees feel valued and customers stay loyal</li><li>Lead people with clarity instead of control</li></ul><br/><p></p><p>There’s no silver bullet when it comes to people. But there are better ways to think, choose, and lead.</p><p></p><p>No corporate lingo bingo.<br />No meeting after the meeting.</p><p></p><p>If leadership has started to feel heavier than it should, this podcast is your invitation to Think Outside the Boss.</p><p></p><p>🎧 New episodes weekly<br />🌐<a rel="noopener noreferrer nofollow" href="https://www.peoplefluence.com/podcast" target="_blank"> https://www.peoplefluence.com/podcast</a></p>]]></description><content:encoded><![CDATA[<p>Leadership would be easy if it weren’t for the people.</p><p></p><p>Think Outside the Boss is a leadership podcast for business owners, founders, and people leaders who are tired of managing team drama and ready to lead differently, more human, more effective, and with a lot less exhaustion.</p><p></p><p>Hosted by Katie Armentrout, a recovering corporate leader turned entrepreneur, this show challenges traditional leadership development and replaces it with something far more useful. Clear thinking. Better conversations. And one practical action you can try right away.</p><p></p><p>Through honest solo episodes and real conversations with experienced leaders, Think Outside the Boss explores proven leadership frameworks, innovative ideas, and people-first tools you can actually use. No theory for theory’s sake. No performative leadership nonsense.</p><p></p><p>You’ll learn how to:</p><ul><li>Strengthen trust and accountability without micromanaging</li><li>Navigate team conflict and communication breakdowns</li><li>Build a culture where employees feel valued and customers stay loyal</li><li>Lead people with clarity instead of control</li></ul><br/><p></p><p>There’s no silver bullet when it comes to people. But there are better ways to think, choose, and lead.</p><p></p><p>No corporate lingo bingo.<br />No meeting after the meeting.</p><p></p><p>If leadership has started to feel heavier than it should, this podcast is your invitation to Think Outside the Boss.</p><p></p><p>🎧 New episodes weekly<br />🌐<a rel="noopener noreferrer nofollow" href="https://www.peoplefluence.com/podcast" target="_blank"> https://www.peoplefluence.com/podcast</a></p>]]></content:encoded><link><![CDATA[https://www.peoplefluence.com/podcast]]></link><guid isPermaLink="false">b89b6b5c-fafb-4736-b8d5-d9c96d385864</guid><itunes:image href="https://artwork.captivate.fm/c93bbdf3-684c-40f1-bb6e-51daec139b65/adfbfc01-4f17-4dda-b06d-df6f5736b4c9.jpeg"/><pubDate>Mon, 02 Mar 2026 03:10:54 -0400</pubDate><enclosure url="https://episodes.captivate.fm/episode/28cd58e5-9971-4002-b63f-2d7e75852aa0.mp3" length="3110391" type="audio/mpeg"/><itunes:duration>02:10</itunes:duration><itunes:explicit>false</itunes:explicit><itunes:episodeType>trailer</itunes:episodeType></item></channel></rss>