Want To Work There

Make Your Hiring Process “Plug & Play” with Sophia O’Rourke

Jill Felska — Tue, 21 Jan 2025 04:00:00 -0500

If you dread hearing the words “we need to hire for an open position”, you’re not alone! Creating a hiring process that’s a positive experience for everyone involved can be tough! That’s why I was intrigued when I heard Sophia O’Rourke talking about how she turned her company’s convoluted hiring process into one that she deemed “Plug and Play”.

Sophia loves to build people initiatives and processes that allow her to create something from the ground up. And that’s exactly what she has done in her current role as Director of People & Culture at Newstory. Sophia set out to build a hiring process that was a positive experience for everyone involved - her People Ops team, hiring managers, and the candidates themselves - and joined us to share her journey.

Learn from her experience in this episode and then check out the incredible templates she has shared with us!

In this episode you’ll learn:

Where to begin when overhauling your hiring process.
How to sort issues into four categories: Automate, Templatize, Delegate, Eliminate.
Where in your hiring process you can create templates to do 90% of repetitive tasks.

MENTIONED RESOURCES/LINKS

We gathered Sophia’s templates into a single document to share with the Want To Work There community, including one for a hiring process framework, creating job descriptions, candidate communications, and more!

CONNECT WITH SOPHIA O’ROURKE

Connect with her on LinkedIn
Her employer, New Story Homes, is hiring!

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DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with a friend or colleague who shares your passion for building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

Navigating Disability Disclosure and Accommodations with Lia Seth

Jill Felska — Wed, 08 Jan 2025 04:00:00 -0500

Oh, hey there! No - you’re not imagining it. I did disappear from your stream for quite a stretch without any notice or explanation. More on that to come soon, I promise. For now, I’m thrilled to be dropping a new episode filled with ahas from the brilliant Lia Seth. Enjoy and I’ll see you back here with another new episode in two short weeks! - Your host, Jill Felska

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Would you be nervous if an employee came to you with a disability accommodation request? Many People Ops professionals and managers would say yes - and it makes sense!

Discussions about workplace inclusion are widespread when related to groups like people of color and women, but not as common around how to be inclusive or provide accommodations to those with disabilities. It’s also unfamiliar legal territory for most, which makes a lot of folks nervous.

The good news is that you don’t need to be a compliance expert in order to support someone with a disability. You (mostly) just need empathy. This is just one of many takeaways from this episode’s conversation with Lia Seth, HR Operations leader and self-proclaimed accessibility queen.

In this episode you’ll learn:

What accommodations are and aren’t
What someone with a disability might think through before requesting an accommodation
How managers should and should not respond to a disability request
Best practices for managers and People Ops professionals to prepare for these conversations
What a disability accommodation actually looks like

MENTIONED RESOURCES/LINKS

Check out the Want To Work There guide to creating your own personal “read me” document.
Lia recommends learning from these leaders in the accessibility space by following them on LinkedIn: Tim Reitsma, Julie Harris, Greer Procich, and Marion Anderson.

CONNECT WITH LIA SETH

Visit Lia’s website
Connect with her on LinkedIn
Follow her on X (Twitter)

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What I'm Starting in January to Combat Burnout in 2024 and Beyond

Jill Felska — Tue, 12 Dec 2023 04:00:00 -0500

This one is vulnerable for me, friends. In conversation with my best friend Lois Weinblatt, I speak to my ongoing struggle with burnout and what I plan to do about it moving forward. Namely, I’ll FINALLY be committing to writing my own personal 3-year vision as part of a Lois’ ~~January~~ February cohort. If you’d like to join me, you can find more information at wanttoworkthere.com/cohort.

Note: The January cohort filled up before I could even get the episode out...so I convinced Lois to launch a second cohort in February. Hope you'll join me!

In this episode we’ll cover:

My biggest AHA during my latest battle with burnout.
Why I believe people ops practitioners are especially vulnerable to burnout.
The importance of establishing your own personal definition of success, that isn’t a result of cultural programming or the values held by family or friends.
What Lois’ personal visioning process entails and why I’m manifesting a January cohort of like-minded women.

MENTIONED RESOURCES/LINKS

Learn more about the January cohort here: wanttoworkthere.com/cohort
Or email Lois directly at lois@truenorthvisionaries.com

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Navigating Brave Conversations With Your Boss: A Real Life Case Study

Jill Felska — Tue, 28 Nov 2023 04:30:00 -0500

We’re back with new episodes! And today, we’re doing things a little differently.

I’ve invited Shira Grife and her boss Sara Rodell to rehash an actual conversation they had, each reflecting on their thoughts and perspectives in the moment. Why would we do that? Because it’s as real as it gets. No theory here, just an actual step-by-step breakdown of Shira deciding to (in her words) “say things I shouldn’t say to my boss” and how Sara reacted in real-time. It’s a master class in empathetic management, packed with actionable advice along the way.

P.S. Stay tuned after the closing credits for an extra (conversational) treat.

In this episode, we cover:

What motivated Shira to start a brave conversation with her boss.
How to, as a people manager, create space for brave conversations.
Why “what’s best for the company” shouldn’t be your only north star.
Tactical ways to support unengaged or burnt out employees.
What to consider before embarking on a brave conversation with your boss.

CONNECT WITH SHIRA GRIFE

CONNECT WITH SARA RODELL

LEARN MORE ABOUT LOOP & TIE

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(REPLAY) How To Bring Your Company Vision to Life with Lois Weinblatt

Jill Felska — Tue, 14 Nov 2023 04:30:00 -0500

Welcome back to our ‘From the Vault’ series! I'm taking a short break from recording to fend off some growing burnout. In the meantime, I'm revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy the second part of my fantastic conversation with Lois Weinblatt.

If you missed part one, I recommend going back and starting there. If you’re thinking about 2024 strategic planning, this episode is a MUST LISTEN.

In today’s episode, we dive deeper into her MVV (minimum viable vision) process and Lois answers FAQ about both crafting powerful company visions and how you integrate them into the daily culture of an organization.

If you haven’t already, I highly recommend downloading the free step-by-step MVV workbook before diving into the episode, which you can find here.

In this episode you’ll learn:

The two phrases that will help your team utilize the vision in day-to-day life.
If and when you should bring a facilitator to support your MVV process.
How do you sell the MVV process to your CEO and leadership team?
The best way to introduce your finished MVV back to the organization - and how impactful it can be for employee engagement.
What happens if the vision doesn't come true?

MENTIONED RESOURCES/LINKS

Free Step-By-Step MVV Workbook

CONNECT WITH LOIS WEINBLATT

Website: truenorthvisionaries.com
lois@truenorthvisionaries.com

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(REPLAY) How To Write an Impactful Company Vision Statement with Lois Weinblatt

Jill Felska — Tue, 31 Oct 2023 04:30:00 -0500

Welcome back to our ‘From the Vault’ series! I'm taking a short break from recording to fend off some growing burnout. In the meantime, I'm revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this fantastic conversation with Lois Weinblatt. It remains our most listened to episode and for good reason!

It’s also an incredibly timely listen. I personally will be using the MVV (Minimum Viable Vision) process she details in the episode as the starting place for my company’s 2024 planning. If you are also in strategic planning mode, I promise this conversation is a MUST LISTEN.

This episode remains the only place Lois has publicly shared her framework - a proven process that’s helped numerous companies rethink how they see and use company vision - along with a step-by-step formula for creating your own MVV (Minimum Viable Vision).

I highly recommend downloading the free step-by-step MVV workbook before diving into the episode, which you can find here.

In this episode you’ll learn:

Why you should ditch a one sentence vision statement - and what to replace it with!
The 3 critical components to include in your company Vision.
How to ensure your Vision is inspiring, but NOT a fantasy.
Who to involve in the process and when for maximum buy-in.
Why a clear Vision is such an impactful tool for decision-making.

MENTIONED RESOURCES/LINKS

Free Step-By-Step MVV Workbook

CONNECT WITH LOIS WEINBLATT

Website: truenorthvisionaries.com
lois@truenorthvisionaries.com

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(REPLAY) What a Work Sabbatical Taught Ashleigh Martinez About Company Culture, Boundaries, and The Power of Rest

Jill Felska — Tue, 17 Oct 2023 04:30:00 -0500

Welcome back to our ‘From the Vault’ series! I'm taking a short break from recording to fend off some growing burnout. In the meantime, I'm revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this fantastic conversation with Ashleigh Martinez.

Ashleigh is the Manager of Employee Culture and Community Development at Creative Circle. As a show of appreciation for her ten year anniversary at Creative Circle, she was able to take a three-month sabbatical that taught her so much about herself and her relationship with work.

Our conversation was just what I needed to rethink my own relationship with work and ways that I can navigate it more honestly in 2023. I think it will have the same effect for you!

In this episode you’ll learn:

What a sabbatical actually is and how it works at Creative Circle.
The fears Ashleigh had to overcome to actually take a sabbatical.
The MOST important aspect of successfully unplugging from work during a break.
The sabbatical lessons Ashleigh learned and still applies now.
What surprised her the most when she came back from sabbatical.
The work boundaries that everyone should consider in 2023 - sabbatical or not.
The BRILLIANT advice Ashleigh has for founders and people leaders.

MENTIONED RESOURCES/LINKS

CONNECT WITH ASHLEIGH MARTINEZ

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(REPLAY) Six Proactive Strategies For Retaining Your People Ops Lead

Jill Felska — Tue, 03 Oct 2023 04:30:00 -0500

Welcome back to our ‘From the Vault’ series! I'm taking a short break from recording to fend off some growing burnout. In the meantime, I'm revisiting some of our favorite past episodes.

Today’s replay episode feels just as relevant today as it did when I recorded it almost a year ago. People Ops leaders are burnt out. Many are looking for a way out, whether that is consulting, taking a “demotion” to join a larger team at a more established company, or just quitting without any idea what comes next.

What would make these leaders feel supported?

That’s the question I’ve been asking myself and dozens of other HR professionals over the last few weeks. Luckily, I have some answers.

Six to be exact. Each as practical and actionable as they come.

In today’s episode, I’ll be walking you through each, so you can proactively work to retain your People Ops lead in the coming year.

MENTIONED RESOURCES/LINKS

Why Are People-Ops Leaders Quitting In Droves? And What Can We Do About It?
Use code WTWT10 for 10% off a Growth Starter Pack at Trusty Oak.

MORE FROM WANT TO WORK THERE

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(REPLAY) Five Practical Ways to Build More Effective, Collaborative Teams with Mark Cruth

Jill Felska — Tue, 19 Sep 2023 04:30:00 -0500

Welcome back to our ‘From the Vault’ series! I'm taking a short break from recording to fend off some growing burnout. In the meantime, I'm revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this fantastic conversation with Mark Cruth.

Have you ever been on a team that just can’t seem to work well together? It, well, sucks. That’s why I was so excited to speak with Mark Cruth - Atlassian’s Modern Workplace Evangelist. He has been focused on practical ways to build more effective teams for almost his entire career. The tips and resources he shares are SO GOOD. I know you’ll reference them again and again.

Specifically, you’ll learn:

The five concrete things that lead to more effective teams.
The three issues that can lead to team dysfunction, if left unaddressed.
Two exercises managers can do tomorrow that will greatly improve team cohesion and effectiveness.
The aspect of hybrid work that most impacts a team’s ability to collaborate well.

MENTIONED RESOURCES/LINKS

Atlassian Team Playbook: https://bit.ly/3x5aVPr
Play - My User Manual: https://bit.ly/3Ewy95g
Play - Working Agreement: https://bit.ly/3R7tx8C
Play - Goals, Signals, and Measures: https://bit.ly/3RIXdct
State of Teams Report: https://bit.ly/3eosFyB
Management 3.0 - Delegation Poker: https://bit.ly/3fOaLWW

CONNECT WITH MARK CRUTH

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(REPLAY) What Gen Z Wants (and Expects) from Work with Melanie Wertzberger

Jill Felska — Tue, 05 Sep 2023 06:00:00 -0500

Hello friends! Welcome back to our ‘From the Vault’ series! I'm taking a short break from recording to fend off some growing burnout. In the meantime, I'm revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this fantastic conversation with Melanie Wertzberger.

In this highly-downloaded episode, Melanie and I deep dive into the 1,000+ person research study she conducted around what Gen Z both wants and expects when it comes to work. While some of what she learned made complete sense given what I already know, there were no fewer than three findings that completely surprised me - and likely will surprise you too!

In this episode you’ll learn:

What values you can expect Gen Z employees to champion in the workplace.
How Gen Z feels about working from home vs in the office - and it might surprise you. I know it surprised me!
How side-hustles factor into Gen Z’s view of work and the mindshift change Melanie recommends adopting asap!
Practical tips for managing Gen Z employees.
Why Gen Zers expect to make six figures (yes, six!) right out of college and what this means for your recruiting process.

CONNECT WITH MELANIE

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DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with a friend or colleague who shares your passion for building a better world of work! They can find us here or by searching Want To Work There wherever they listen to podcasts.

(REPLAY) The Simple, But Extremely Effective Method I Use To Collect Inclusive Qualitative Data From Employees

Jill Felska — Tue, 22 Aug 2023 04:30:00 -0500

Group think, introversion, and a lack of psychological safety all impede our ability to hear the real thoughts and options of team members during a brainstorm, feedback, or focus group session. While the severity of these issues always vary by group, they inevitably impact great data from surfacing in nearly every discussion.

In an effort to ensure all voices were being equally represented, I got creative when building out an internal focus group process a few years back - and the results blew me away.

Ever since, I’ve used that same method for all of my client engagements and it’s never let me down. In today’s episode, I’ll be sharing everything you need to know to build the method into your own internal processes, so you can experience similar results.

You’ll learn:

The simple hack I always use when leading brainstorming, feedback, or focus group sessions that allows me to capture insights from ALL team members.
Why this method is PERFECT for remote or hybrid teams, but can also be utilized during in-person group conversations.
How to avoid the mistakes I made the first time around when using this method.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with 3 friends or colleagues who are also passionate about building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

Four Ways I'm Combating Burnout

Jill Felska — Tue, 08 Aug 2023 04:30:00 -0500

This week, we’re tackling a less glamorous, but incredibly important topic - burnout. I’ve experienced extreme burnout twice in my career. A few weeks back, I realized that I was heading in that direction again. I’m grateful for not only noticing, but acting on, the red flags way sooner than I have in the past. Still, it’s never easy! Today, I’m sharing four ways I’m tackling my burnout head-on.

Spoiler Alert: One of the ways I’m preventing further burnout is making the choice to step away from the podcast for a few months. It was an incredibly hard decision, but one I knew I had to make. I look forward to publishing new episodes again in October, but in the meantime, you can keep up with me via the newsletter.

In this episode you’ll learn:

The burnout symptoms I’ve been experiencing that caused me to pause and assess.
How I’m learning to say no - or not right now.
The reflection question that helped me make hard choices.

MENTIONED RESOURCES/LINKS

The burnout issue of my newsletter.
Erin Rocchio - Burnout Resources
Lois Weinblatt on the Daily Definition of Success

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What is Mental Health First Aid? (with Jamy Conrad)

Jill Felska — Tue, 04 Jul 2023 04:30:00 -0500

Have you ever wondered what role you play in supporting someone’s mental health in the workplace? I know I have. What’s crossing a line? What if I’m not doing enough? Is it even my place to breach this subject with one of my direct reports?

Mental health conversations are already tricky for many and only become more sensitive in a work environment. That said, we can’t afford to ignore them.

This is why I knew I had to talk to today’s guest, Jamy Conrad (Head of People Ops at TrustRadius), about her experience completing the Mental Health First Aid Certification program.

In this episode you’ll learn:

What a Mental Health First Aid Certification is and how it can support you at work.
Who should prioritize getting certified within your organization first.
About the ALGEE framework and how it can help you assess for risk of suicide or harm.
How to locate free MHFA certification opportunities near you.
The free resource you can create quickly and easily that will provide your managers with immediate support, even before being certified.
Ways to take the fear and stigma out of discussing mental health at work.

MENTIONED RESOURCES/LINKS

Learn more about Mental Health First Aid Certification and the ALGEE framework.
Find and register for a course. Tip: Once you put in your location information, look for the "Funding Source" column on the results page. This helps you to find courses that may be available at $0.
International MHFA resources.
Additional Mental Health Resources to utilize.
National Suicide Prevention Lifeline: 800-273-TALK (8255)

CONNECT WITH JAMY CONRAD

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Three Impactful Ways To Support Caregivers at Work with Tara Elwell-Henning

Jill Felska — Tue, 20 Jun 2023 04:30:00 -0500

Did you know that 75% of the overall workforce is a caregiver of some kind? I sure didn’t! It’s one of the many eye-opening moments I had during my conversation with SuperKin CEO Tara Elwell-Henning.

If you have a team, it’s likely there is at least one - but likely many - that are caregiving in some way outside of their job. In today’s episode, Tara shares three practices that modern workplaces are adopting to ensure employees feel seen and supported.

In this episode you’ll learn:

The all-to-common experience Tara had that sparked her passion for caregiver support.
How society has shifted when it comes to caregiving needs and expectations.
Three specific, tangible things companies can do to better support caregivers.
The cultural belief Tara wishes more CEOs and leaders would adopt.

MENTIONED RESOURCES/LINKS

Download the Making the Case for Caregiver Support resource.
Buy the Parental Leave Toolkit for Small Businesses.

CONNECT WITH TARA

Visit the Superkin website.
Connect with Tara on LinkedIn.
Follow Superkin on Instagram.

MORE FROM WANT TO WORK THERE

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share how to support caregivers at work with a friend or colleague who shares your passion for building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

Building a Documentation-Focused Culture with Podge Thomas

Jill Felska — Tue, 06 Jun 2023 04:30:00 -0500

If you had told me 10 years ago that strong documentation was one of the most important aspects of building great company culture, I would have thought you were nuts. But here we are. And that’s exactly what I believe.

Luckily, so does today’s guest, Podge Thomas, who shared so much goodness about the importance of documentation and how to incorporate it into your work practices. If you’re worried this will be a boring topic, think again. I got goosebumps, not once, not twice, but THREE different times during our conversation. It’s a good one.

In this episode, we discuss:

Why Podge approaches all her work through a lens of liberation and justice.
What is documentation and how does it impact both employee experience and equity?
The trouble with using Google Drive for documentation.
Why we both love Notion so, so much.
The thing most people get wrong when it comes to documentation.
Tips for making the documentation process easier, including where to start.

MENTIONED RESOURCES/LINKS

Sign up for Notion. Tip: Startups get up to 6-months free.
Notion 101 Mastery Course (affiliate link)

CONNECT WITH PODGE THOMAS

Visit her website.
Sign up for her weekly newsletter.
Connect on LinkedIn.

MORE FROM WANT TO WORK THERE

Signup for our Weekly Newsletter
Learn more about Training for the Modern Manager
Explore Free Tools and Templates
Connect on LinkedIn or Instagram

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Your Roadmap to Building an Incredible Remote-First Workplace with Ali Greene and Tam Sanderson

Jill Felska — Tue, 23 May 2023 04:30:00 -0500

Words cannot describe how excited I was to talk with today’s guests. Less than 20 minutes after finding and starting their book on Audible, I knew I needed to track them down and see if they’d come on the show. Luckily, they agreed and we recently sat down to discuss what really makes a remote culture work!

Ali Greene and Tam Sanderson are long time remote work veterans who literally wrote the book on building sustainable, engaging remote-first organizations. Their book – Remote Works: Managing for Freedom, Flexibility, and Focus – is packed with practical, actionable steps for designing a remote environment that enables trust, autonomy, and accountability.

Together, we dove into a variety of incredible topics, including:

The difference between remote work culture and what many people experienced while working remotely during the pandemic.
The three mindset shifts you MUST make in order for remote work to be a sustainable practice within your organization.
What Standard Operating Behaviors are and why Ali shares them in response to anyone who says “You can’t build culture remotely - it just doesn’t work!”
What rituals and artifacts are and how you can identify and design them intentionally for remote work environments.
How to remotely recreate the “magic” that occurs when a team is physically together for a brainstorm.
What GenZ doesn’t realize about remote work and how they can find great mentorship and community when working remotely.
The remote best practices that hybrid organizations need to adopt in order to achieve true inclusivity.
Both Tam and Ali’s favorite resources from the book. I’m personally a BIG fan of both!

MENTIONED RESOURCES/LINKS

Remote Works by Ali Greene and Tam Sanderson (Bookstore | Amazon)
Bowling Alone by Robert Putnum (Bookstore | Amazon)
Mural
Figma

CONNECT WITH ALI GREENE AND TAM SANDERSON

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What Gen Z Wants (and Expects) from Work with Melanie Wertzberger

Jill Felska — Tue, 09 May 2023 04:30:00 -0500

We’re baaaaaack! And I’m so excited to be sharing this fantastic conversation with Melanie Wertzberger, the founder and CEO of Shaka, a Techstars-backed startup that helps great companies improve retention through scalable culture programs.

In today’s episode, Melanie and I deep dive into the 1,000+ person research study she conducted around what Gen Z both wants and expects when it comes to work. While some of what she learned made complete sense given what I already know, there were no fewer than three findings that completely surprised me - and likely will surprise you too!

In this episode you’ll learn:

What values you can expect Gen Z employees to champion in the workplace.
How Gen Z feels about working from home vs in the office - and it might surprise you. I know it surprised me!
How side-hustles factor into Gen Z’s view of work and the mindshift change Melanie recommends adopting asap!
Practical tips for managing Gen Z employees.
Why Gen Zers expect to make six figures (yes, six!) right out of college and what this means for your recruiting process.

CONNECT WITH MELANIE

Explore Shaka: joinshaka.com
Melanie’s LinkedIn: linkedin.com/in/melanie-wertzberger

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

DID YOU LOVE THE EPISODE?

(REPLAY) 6 Reasons Podcasting is the Future of Internal Communications

Jill Felska — Tue, 25 Apr 2023 04:30:00 -0500

Hello friends! Welcome back to our ‘From the Vault’ series! While we record some new content, we’re revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this “from the vault” episode!

I seriously cannot stop talking about the power of internal podcasting for organizations. And it’s for good reason! Consider this episode your crystal ball, because I’m going to share six reasons I am absolutely confident most companies will have podcasts in the five years. Think an internal podcast won’t work at your company? I’d challenge you to think again - and give the episode a listen before counting it out!

In this episode you’ll learn:

The six reasons you should be starting an internal podcast today.
Why having a podcast makes your communication more equitable.
The oversized impact a podcast has at scaling companies, where time is often more valuable than money.
How an internal podcast helps solve the relationship and connection issues many companies are facing as remote and hybrid teams.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with at least one friend or colleague who shares your passion for building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

(REPLAY) 6 Proactive Strategies For Retaining Your People Ops Lead in 2023

Jill Felska — Tue, 11 Apr 2023 04:30:00 -0500

People Ops leaders are burnt out. Many are looking for a way out, whether that is consulting, taking a “demotion” to join a larger team at a more established company, or just quitting without any idea what comes next.

What would make these leaders feel supported?

That’s the question I’ve been asking myself and dozens of other HR professionals over the last few weeks. Luckily, I have some answers.

Six to be exact. Each as practical and actionable as they come.

In today’s episode, I’ll be walking you through each, so you can proactively work to retain your People Ops lead in the coming year.

MENTIONED RESOURCES/LINKS

Why Are People-Ops Leaders Quitting In Droves? And What Can We Do About It?
Use code WTWT10 for 10% off a Growth Starter Pack at Trusty Oak.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

(REPLAY) Exploring the Role of Empathy in the Workplace with Non Wells

Jill Felska — Tue, 28 Mar 2023 04:00:00 -0500

Hello friends! Welcome back to our ‘From the Vault’ series! While we record some new content, we’re revisiting some of our favorite past episodes.

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this “from the vault” episode!

Note: When this episode originally aired, Roe v Wade had just been overturned - something that is touched upon in the conversation.

It has been a tough change for many since the overturning of Roe V Wade. In times like these, empathy is more important than ever. But what role does empathy really have in workplace culture?

There is no one better to help answer this question than Nōn Wels, founder of the Feely Human Collective and host of the You, Me, Empathy podcast. Luckily, he was happy to sit down with me and explore this very question, along with many more. At one point, our conversation gave me literal full body goosebumps, so you know it’s going to be an incredible one!

In this episode we’ll explore:

Nōn’s simple, but profound definition of empathy.
What role empathy plays in the workplace.
Whether or not empathy is something you can teach vs being an innate skill.
How managers can signal to their teams that it’s safe to bring their whole self to work - regardless of an organization’s overall cultural norms.
The power of emotional check-ins and how you can facilitate them within your organization.
And the wisdom Nōn shared that gave me actual full body goosebumps. Trust me - it’s something we all need to hear.

MENTIONED RESOURCES/LINKS

Professionalism Is a Racist Construct. Article by Monique Judge
Slumberkins. Social emotional learning books for kids.

CONNECT WITH NŌN WELS

Website: https://feelyhuman.co/
Email: hello@feelyhuman.co
Podcast: https://feelyhuman.co/you-me-empathy
Instagram: https://www.instagram.com/youmeempathy/

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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If so, I’d LOVE for you to share it with 1-2 friends or colleagues who are also passionate about building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

(REPLAY) Why an Employee Feedback Audit is Crucial to Building a Better Workplace - and How to Conduct One

Jill Felska — Tue, 14 Mar 2023 04:30:00 -0500

Hello, friends! Welcome back to our ‘From the Vault’ Series. While we record some juicy new content for you, we thought it would be great to revisit some of our favorite past episodes. Whether you missed them the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this “from the vault” episode!

Have you ever found yourself overwhelmed by all the options - and so you do nothing? That was where I found myself leading up to this interview, before realizing that this is a problem I frequently see with clients who are trying to figure out what to focus on and where to start when building a better workplace culture. I give the same answer to them every time - start with the data. I figured this is the best place for me to start, as well. So today, I’ll be sharing the seven data sources you should consider when undertaking an Employee Feedback Audit!

In this episode you’ll learn:

The real reason for employee survey fatigue. Contrary to popular belief, it's not the number of surveys you send.
How far back you should go when collecting employee feedback data.
The three types of quantitative data and the four types of qualitative data that absolutely need to be included in your audit file.
What to do with the data once it’s collected.

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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(REPLAY) 5 Things I've Learned (Some the Hard Way) About Being an Exceptional Remote Manager

Jill Felska — Tue, 28 Feb 2023 04:30:00 -0500

In today’s episode, I reflect on five core lessons I’ve learned over 10 years of being a remote manager. Managing a team remotely does have its advantages, but it also comes with its own set of challenges. I’ve learned some important lessons the hard way. By sharing, I can hopefully spare you (and your team) from having to experience the same!

In this episode you’ll learn:

The one assumption you should never make when managing remotely.
How the “butts in seats” mentality carried over to remote working and what you must do to eliminate the problem.
The one step you MUST always take before having a difficult conversation with a team member remotely.
Why consistency is king when it comes to employee 1:1s.
The importance of not just talking the talk, but also walking the walk - and what that looks like when you aren’t in the same room as your team!

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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(REPLAY) How to Write an Impactful Company Vision Statement with Lois Weinblatt

Jill Felska — Tue, 14 Feb 2023 04:30:00 -0500

Hello friends! Welcome back to our ‘From the Vault’ series! While we record some new content, we’re revisiting some of our favorite past episodes. This episode is really special because it was our first episode to feature a guest! It’s also our most listened to episode of all time!

Whether you missed it the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this “from the vault” episode!

Lois has forever changed the way I think about company vision - no small feat. Today she’ll not only be sharing the framework that’s helped numerous companies rethink how they see and use company vision, but also a step-by-step formula for creating your own MVV (minimum viable vision) - something she’s never shared with anyone but her direct clients!

I could NOT be more excited that Lois is willing to pull back the curtain on her work and process so that you can benefit from her brilliance in this area. I highly recommend downloading the free step-by-step MVV workbook before diving into the episode, which you can find here.

In this episode you’ll learn:

Why you should ditch a one sentence vision statement - and what to replace it with!
The 3 critical components to include in your company Vision.
How to ensure your Vision is inspiring, but NOT a fantasy.
Who to involve in the process and when for maximum buy-in.
Why a clear Vision is such an impactful tool for decision-making.

MENTIONED RESOURCES/LINKS

Free Step-By-Step MVV Workbook

CONNECT WITH LOIS WEINBLATT

Website
Email: lois@truenorthvisionaries.com

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

DID YOU LOVE THE EPISODE?

(REPLAY) 12 Interview Questions That Will Help You Determine Whether A Company Is Actually 'A Great Place to Work'

Jill Felska — Tue, 31 Jan 2023 04:30:00 -0500

Hello, friends! Welcome to our first ever episode replay. While we record some juicy new content for you, we thought it would be great to revisit some of our favorite past episodes. Whether you missed them the first time around or (like me) need to hear something a couple times for it to really sink in, we hope you enjoy this “from the vault” episode!

Many companies claim to be a great place to work and then - well - aren’t. What is sold in the interview and what you experience in the office can be two completely different worlds. But why does this happen? Well, mostly, because we are human. Humans love to put their best foot forward. Right or wrong, sometimes that means stretching the truth a little.

Have you ever wondered how to dig past the shiny surface that’s presented in an interview? It’s all in the questions you ask. The questions YOU ask in an interview are often the most important part of the whole shebang! Luckily, I’m sharing the 12 questions you should consider when interviewing today on the podcast. With these 12 magical questions, you can read between the lines during an interview and assess if you and the company are a great match.

In this episode you’ll learn:

The twelve questions to help you dig deeper in an interview
How to determine if a company is the right fit for you
Three ground rules for a successful interview process
How to choose which questions to ask with limited time

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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What a Work Sabbatical Taught Ashleigh Martinez About Company Culture, Boundaries, and The Power of Rest

Jill Felska — Tue, 17 Jan 2023 04:30:00 -0500

I’ll be honest. I’ve been struggling to get back into the swing of things post-holidays. I’d like to say that I’ve been nothing but gentle with myself about this…but that would be a lie. Which is why my conversation with Ashleigh Martinez about work sabbaticals came at exactly the right moment.

Our conversation was just what I needed to rethink my own relationship with work and ways that I can navigate it more honestly in 2023. I think it will have the same effect for you!

In this episode you’ll learn:

What a sabbatical actually is and how it works at Creative Circle.
The fears Ashleigh had to overcome to actually take a sabbatical.
The MOST important aspect of successfully unplugging from work during a break.
The sabbatical lessons Ashleigh learned and still applies now.
What surprised her the most when she came back from sabbatical.
The work boundaries that everyone should consider in 2023 - sabbatical or not.
The BRILLIANT advice Ashleigh has for founders and people leaders.

MENTIONED RESOURCES/LINKS

CONNECT WITH ASHLEIGH MARTINEZ

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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How To Get Your Company Values Off the Walls and Into the (Virtual) Halls with Amber Gray

Jill Felska — Tue, 03 Jan 2023 04:30:00 -0500

There are few things I love diving into more than how companies can operationalize their core values. In other words, how organizations can get their values “off the walls and into the halls.”

Today’s guest, Amber Gray, has successfully done just that as the founder and CEO of Trusty Oak, a US-based virtual assistant agency. She shares the practical ways she’s applied her values to everyday behaviors, along with some great advice for founders looking to build trust within their organizations.

Listen in to learn:

What inspired Amber to quit her job and do things differently when starting her business.
How and why Amber established her first set of company core values.
How to use your values as a filter for decision making.
The difference between actual and aspirational core values.
The question you should ask your team quarterly to ensure your values are being lived.
How core values can be leveraged to make better hires.
The danger of weaponized core values and how to avoid it.

MENTIONED RESOURCES/LINKS

The Speed of Trust by Stephen R. Covey
The Core Value by Equation by Darius Mirshahzadeh
Get 10% off a VA Starter Pack using code: WTWT10
Become Delegation Ready

CONNECT WITH AMBER

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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How to Create an Offsite That Your Employees Will Rave About with Lindsey Caplan

Jill Felska — Tue, 06 Dec 2022 04:30:00 -0500

The importance of well-planned offsites has only increased in recent years. With the rise of remote and hybrid work environments, the stakes for these gatherings are higher than ever - a fact that can make them even more stressful to plan than they already were.

So how do you plan an offsite that feels worth all the logistics, agenda wrangling and employee travel? That’s exactly what Lindsey Caplan, founder of The Gathering Effect, shares in today’s episode.

In this episode you’ll learn:

The very first thing you need to do when planning an offsite. (Hint: it’s not starting the agenda…)
The three questions you can use to decide on the desired outcome for your gathering and ensure a strong ROI.
The most common mistakes people make when building an agenda.
How to ensure the changes you’d like made actually stick when people get back to work.
The three things you should get right. Doing so will ensure a great offsite!

MENTIONED RESOURCES/LINKS

CONNECT WITH LINDSEY

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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6 Proactive Strategies For Retaining Your People Ops Lead in 2023

Jill Felska — Tue, 22 Nov 2022 04:30:00 -0500

What would make these leaders feel supported?

That’s the question I’ve been asking myself and dozens of other HR professionals over the last few weeks. Luckily, I have some answers.

Six to be exact. Each as practical and actionable as they come.

In today’s episode, I’ll be walking you through each, so you can proactively work to retain your People Ops lead in the coming year.

MENTIONED RESOURCES/LINKS

Why Are People-Ops Leaders Quitting In Droves? And What Can We Do About It?
Use code WTWT10 for 10% off a Growth Starter Pack at Trusty Oak.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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Why Are People-Ops Leaders Quitting In Droves? And What Can We Do About It?

Jill Felska — Tue, 08 Nov 2022 04:30:00 -0500

Today’s episode gets real (and a little personal) about the state of people ops heading into 2023. The same trend keeps emerging in conversations for me lately and I wanted to tackle it head on.

That trend? Incredible People Ops leaders throwing in the towel in record numbers.

I’ll be sharing some of my experience, along with what I’ve been seeing and hearing in the industry over the last few years. I believe there is hope, but companies need to start making some drastic moves to support and champion leaders in these roles or the shortage of qualified, passionate talent is going to continue to shrink.

MENTIONED RESOURCES/LINKS

View transcript and listen to this episode on Want to Work There

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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Five Practical Ways to Build More Effective, Collaborative Teams with Mark Cruth

Jill Felska — Tue, 11 Oct 2022 04:30:00 -0500

Have you ever been on a team that just can’t seem to work well together? It, well, sucks. That’s why I was so excited to speak with Mark Cruth - Atlassian’s Modern Workplace Evangelist.

He has been focused on practical ways to build more effective teams for almost his entire career. The tips and resources he shares are SO GOOD. I know you’ll reference them again and again.

Specifically, you’ll learn:

The five concrete things that lead to more effective teams.
The three issues that can lead to team dysfunction, if left unaddressed.
Two exercises managers can do tomorrow that will greatly improve team cohesion and effectiveness.
Why hybrid work impacts a team’s ability to collaborate well.

MENTIONED RESOURCES/LINKS

Atlassian Team Playbook: https://bit.ly/3x5aVPr
Play - My User Manual: https://bit.ly/3Ewy95g
Play - Working Agreement: https://bit.ly/3R7tx8C
Play - Goals, Signals, and Measures: https://bit.ly/3RIXdct
State of Teams Report: https://bit.ly/3eosFyB
Management 3.0 - Delegation Poker: https://bit.ly/3fOaLWW

CONNECT WITH MARK CRUTH

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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How to Hold More Effective Meetings with Kate De Jong

Jill Felska — Tue, 27 Sep 2022 04:30:00 -0500

I know I’m not alone in feeling like meetings are often a necessary evil. I’ve worked in many organizations where they overtook my schedule and sometimes felt like a waste of time.

If you can relate, you’re going to LOVE this week’s episode where we discuss the meeting audit and revamp Kate De Jong undertook as the VP of Employee Experience at Red Door Interactive. If you’ve ever thought your meetings could use a refresh, it’s an absolute must-listen.

In this episode you’ll learn:

Why Kate and her team decided to undertake a meetings audit - and what signs you should look for in your own organization.
The step you absolutely CANNOT skip when revamping meeting structures.
How to roll out the change, including practical advice on making sure the change sticks.
What meeting structures they decided to roll out and what they learned along the way.
The small microchange you can make today that will have a significant and immediate impact on your team.

MENTIONED RESOURCES/LINKS

Kate’s More Effective Meetings Download

CONNECT WITH KATE DE JONG

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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Creating More Inclusive Communication with Stacey Nordwall and Dr. Breeze Harper

Jill Felska — Tue, 13 Sep 2022 04:30:00 -0500

Sometimes the internet leads you right to the people you need to meet. That was the case with Stacey Nordwall, who I found through a LinkedIn post she wrote that strongly resonated with me personally.

When I heard she had created and was publishing a Guide to Inclusive Communication with Dr. Breeze Harper, I knew I had to have them both on the show. Today is that episode. And I couldn’t be more excited to share it with you.

I highly recommend downloading the guide here before diving into the episode.

In this episode you’ll learn:

The difference between inclusive language and inclusive communication frameworks.
Why you should care about using inclusive communication - and how you can begin helping your coworkers care, as well.
The five question framework that will help you assess how inclusive any particular piece of writing is before pressing send.
What a default reader profile is and how it can be utilized when writing.
What resources Dr. Breeze commonly shares with her clients.

DOWNLOAD their Inclusive Communication Guide here.

MENTIONED RESOURCES/LINKS

Pyn’s Guide to Inclusive Communication
Inclusiveness Index from The Othering and Belonging Institute at UC Berkeley
The Wake Up by Michelle Kim
Combined Destinies – Whites Sharing Grief about Racism by Ann Todd Jealous and Caroline Haskell

CONNECT WITH STACEY NORDWALL

CONNECT WITH DR. BREEZE HARPER

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

12 Interview Questions That Will Help You Determine Whether A Company Is Actually 'A Great Place to Work'

Jill Felska — Tue, 30 Aug 2022 04:30:00 -0500

Many companies claim to be a great place to work and then - well - aren’t. What is sold in the interview and what you experience in the office can be two completely different worlds.

Why does this happen? Well, mostly, because we are human. Humans love to put their best foot forward. Right or wrong, sometimes that means stretching the truth a little.

I’m sharing the 12 questions you should ask when interviewing today on the podcast. With these 12 magical questions, you can read between the lines during an interview and assess if you and the company are a great match.

In this episode you’ll learn:

The twelve questions to help you dig deeper in an interview
How to determine if a company is the right fit for you
Three ground rules for a successful interview process
How to choose which questions to ask with limited time

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

If so, share the podcast with someone who is getting ready for their next job interview. They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

The 5 Content Categories That Will Make Your Internal Podcast An Instant Success

Jill Felska — Tue, 16 Aug 2022 04:30:00 -0500

I can’t stop talking about the power of internal podcasting for organizations - which you know if you listened to my last episode! I’m hoping I’ve sold you on the immense benefits and now you’re ready to dive in. If so, this is the episode for you.

Today, I’m going to share the five content areas to focus on first when starting your internal podcast. From onboarding to spotlights to learning and development, these easy to execute content ideas will have you up and running before you know it.

By the end of the episode, you’ll have learned:

The five areas you must consider when starting an internal podcast.
How to utilize short episodes to eliminate siloed decision making.
The L&D trick to ensuring employees are plugged into the right content at the right time.
The most overlooked opportunity that will completely transform your onboarding experience.

P.S. Are you just hearing about internal podcasting or aren’t sure it’s the right fit for your company? Definitely start with episode 11, where I uncover the reasons it truly is the future of internal communications. I promise you won’t regret it!

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

If so, I’d love for you to rate and write us a review to tell us why! Find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

6 Reasons Podcasting is the Future of Internal Communications

Jill Felska — Tue, 02 Aug 2022 04:30:00 -0500

In this episode you’ll learn:

The six reasons you should be starting an internal podcast today.
Why having a podcast makes your communication more equitable.
The oversized impact a podcast has at scaling companies, where time is often more valuable than money.
How an internal podcast helps solve the relationship and connection issues many companies are facing as remote and hybrid teams.

LET’S CONNECT

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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Three Priorities Every People Ops Leader Should Have When It Comes to Data and KPIs

Jill Felska — Tue, 19 Jul 2022 05:00:00 -0500

I was recently asked the following question: “What kind of KPIs and data are critical for a People Experience leader to track and why?”

With so many options available, it’s so important to identify key areas that need focus instead of trying to boil the ocean. In today’s episode, I share the three priorities I believe every people ops leader should have when it comes to tracking employee data.

You’ll learn:

Three data priorities every people ops leader should be focusing on.
Why not sharing feedback results with your team is actually more harmful than helpful.
The true source of employee survey fatigue. Hint: it’s not the number of surveys you send.
A change management best practice that will substantially improve your chances of transforming beliefs and behaviors successfully and sustainably.

MENTIONED RESOURCES/LINKS

LET’S CONNECT

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

DID YOU LOVE THE EPISODE?

If so, I’d love for you to leave a review on Apple Podcasts! Reviews help new listeners find the show, so it would be greatly appreciated!

Exploring the Role of Empathy in the Workplace with Nōn Wels

Jill Felska — Tue, 05 Jul 2022 04:30:00 -0500

It has been a tough couple weeks for many since the overturning of Roe V Wade. In times like these, empathy is more important than ever. But what role does empathy really have in workplace culture?

In this episode we’ll explore:

Nōn’s simple, but profound definition of empathy.
What role empathy plays in the workplace.
Whether or not empathy is something you can teach vs being an innate skill.
How managers can signal to their teams that it’s safe to bring their whole self to work - regardless of an organization’s overall cultural norms.
The power of emotional check-ins and how you can facilitate them within your organization.
And the wisdom Nōn shared that gave me actual full body goosebumps. Trust me - it’s something we all need to hear.

MENTIONED RESOURCES/LINKS

Professionalism Is a Racist Construct. Article by Monique Judge
Slumberkins. Social emotional learning books for kids.

CONNECT WITH NŌN WELS

Website: https://feelyhuman.co/
Email: hello@feelyhuman.co
Podcast: https://feelyhuman.co/you-me-empathy
Instagram: https://www.instagram.com/youmeempathy/

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

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eNPS: How to Implement the One-Question Survey Every Company Should Be Utilizing

Jill Felska — Tue, 21 Jun 2022 04:30:00 -0500

Every employee survey effort has to start somewhere and I strongly encourage you to start simply by consistently tracking your eNPS - also known as an Employee Net Promoter Score. In today’s episode, I’ll share my experience with using the survey and share the exact, easy steps to implementing it within your own organization.

P.S. If you are interested in implementing an employee survey or working through how to make impactful changes based on data already collected, this is a large part of the work I do with clients. Send me an email at jill@wanttoworkthere.com to schedule a free consultation call.

In this episode you’ll learn:

Where the eNPS originated from.
The bonus question I encourage everyone capturing an eNPS to use!
The basic math you’ll need to utilize after receiving your employee’s responses.
How to know if your eNPS score is considered good or bad.
How often to send the survey and what to do with the information you receive.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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Five Ways to Make Summer Fridays a Reality For Your Team

Jill Felska — Tue, 07 Jun 2022 04:30:00 -0500

When you live in a part of the country that gets four distinct seasons, there is nothing like the first 80 degree day of summer each year. For me, it kicks off three months where work becomes a little harder to focus on...and I’m guessing I’m not the only person with this seasonal affliction!

I will never forget learning that a friend’s company had a perk called Summer Fridays which meant four-day work weeks from June through August. I’ve been an advocate ever since, which has included finding different variations of the perk that can work for different organizations. In today’s episode, I share all five approaches in the hopes that you can find the perfect one for you!

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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The Simple, But Extremely Effective Method I Use To Collect Inclusive Qualitative Data From Employees

Jill Felska — Tue, 24 May 2022 04:00:00 -0500

In an effort to ensure all voices were being equally represented, I got creative when building out an internal focus group process a few years back - and the results blew me away.

You’ll learn:

The simple hack I always use when leading brainstorming, feedback, or focus group sessions that allows me to capture insights from ALL team members.
Why this method is PERFECT for remote or hybrid teams, but can also be utilized during in-person group conversations.
How to avoid the mistakes I made the first time around when using this method.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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How to Conduct an Effective Employee Feedback Audit - And Why You Should Do It Before Anything Else

Jill Felska — Tue, 10 May 2022 04:00:00 -0500

I give the same answer to them every time - start with the data.

I figured this is the best place for me to start, as well. So today, I’ll be sharing the seven data sources you should consider when undertaking an Employee Feedback Audit!

In this episode you’ll learn:

The real reason for employee survey fatigue. Contrary to popular belief, it's not the number of surveys you send.
How far back you should go when collecting employee feedback data.
The three types of quantitative data and the four types of qualitative data that absolutely need to be included in your audit file.
What to do with the data once it’s collected.

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

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Part 2, How to Write an Impactful Company Vision Statement with Lois Weinblatt

Jill Felska — Tue, 26 Apr 2022 04:00:00 -0500

This week we’re back with the brilliant Lois Weinblatt of True North Visionaries! If you missed part one of our conversation, I definitely recommend starting there.

In this episode we’ll be diving deeper in her MVV (minimum viable vision) process and answering FAQ about crafting powerful company visions and sharing them with your team.

In this episode you’ll learn:

The two phrases that will help your team utilize the vision in day-to-day life.
If and when you should bring a facilitator to support your MVV process.
How do you sell the MVV process to your CEO and leadership team?
The best way to introduce your finished MVV back to the organization - and how impactful it can be for employee engagement.
What happens if the vision doesn't come true?

MENTIONED RESOURCES/LINKS

Free Step-By-Step MVV Workbook

CONNECT WITH LOIS WEINBLATT

Website: truenorthvisionaries.com
lois@truenorthvisionaries.com

CONNECT WITH US

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with three friends or colleagues who are also passionate about building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching Want To Work There wherever they listen to podcasts.

How to Write an Impactful Company Vision Statement with Lois Weinblatt

Jill Felska — Tue, 12 Apr 2022 04:00:00 -0500

There is no one I would be more excited to host on my first-ever guest episode than Lois Weinblatt, founder of True North Visionaries. Luckily for me and you, she is exactly who I had the pleasure of sitting down with for our inaugural interview on the Want to Work There podcast!

Lois has forever changed the way I think about company vision... no small feat. Today she’ll be sharing the framework that’s helped numerous companies rethink how they see and use company vision, AND a step-by-step formula for creating your own Minimum Viable Vision (MVV) – something she’s only shared with clients so far!

I could not be more excited that Lois is willing to pull back the curtain on her work and process so that you can benefit from her brilliance in this area.

In this episode you’ll learn:

Why you should ditch a one-sentence vision statement - and exactly what to replace it with.
The 3 critical components to include in your company Vision.
How to ensure your Vision is inspiring, but NOT a fantasy.
Who to involve in the process and when for maximum buy-in.
Why a clear Vision is such an impactful tool for decision-making.

MENTIONED RESOURCES/LINKS

Free Minimum Viable Vision Guide

CONNECT WITH LOIS WEINBLATT

Website: truenorthvisionaries.com

LET’S CONNECT

Check out the website: wanttoworkthere.com
More Resources: wanttoworkthere.com/resources
Follow us on Instagram: @wanttoworkthere

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with three friends or colleagues who are also passionate about building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching ‘Want To Work There’ wherever they listen to podcasts.

5 Things I've Learned (Some the Hard Way) About Being an Exceptional Remote Manager

Jill Felska — Tue, 12 Apr 2022 03:30:00 -0500

Welcome back! In today’s episode, I reflect on five core lessons I’ve learned over 10 years of being a remote manager. Managing a team remotely does have its advantages, but it also comes with its own set of challenges. I’ve learned some important lessons the hard way. By sharing, I can hopefully spare you (and your team) from having to experience the same!

In this episode you’ll learn:

The one assumption you should never make when managing remotely.
How the “butts in seats” mentality carried over to remote working and what you must do to eliminate the problem.
The one step you MUST always take before having a difficult conversation with a team member remotely.
Why consistency is king when it comes to employee 1:1s.
The importance of not just talking the talk, but also walking the walk - and what that looks like when you aren’t in the same room as your team!

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with three friends or colleagues who are also passionate about building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching ‘Want To Work There’ wherever they listen to podcasts.

What REALLY Makes a Company a Great Place to Work?

Jill Felska — Tue, 12 Apr 2022 03:00:00 -0500

Welcome to the very first episode of the Want To Work There podcast!

Today we’ll be talking about what REALLY makes a company a great place to work - and it’s probably not what you think! You’ll get to know me (your host) Jill Felska and why I am so passionate about helping more companies become great places to work.

I’ll also walk you through an exercise that will help you document what your ideal work culture looks like, how close you are to achieving it, and what questions you need to ask in order to either sustain or move closer to your vision.

You can find a downloadable version of the activity here: wanttoworkthere.com/resources

In this episode you’ll learn:

Why I’m starting this podcast and am qualified to help you navigate the choppy waters of building better workplaces.
What you really need to be focused on when it comes to building an incredible company culture that makes top employees say, “I want to work there.”
The correlation between marriage and great workplace culture - and why it’s a positive one.
The one question you need to ask yourself now if you’re passionate about building great places to work.
Why it’s important to break this work into smaller projects and activities.
All about the project I’m launching in tandem with this podcast!
Who will most benefit from tuning in each episode.
And what you can expect from future episodes!

LET’S CONNECT

Check out the website: wanttoworkthere.com

More Resources: wanttoworkthere.com/resources

DID YOU LOVE THE EPISODE?

If so, I’d love for you to share it with three friends or colleagues who are also passionate about building a better world of work! They can find us at wanttoworkthere.com/podcast or by searching ‘Want To Work There’ wherever they listen to podcasts.

Welcome to Want To Work There

Jill Felska — Mon, 28 Feb 2022 04:00:00 -0500

Company culture is a phrase and concept that’s truly become part of our collective lexicon in the last 20 years. That said, many people still have a really hard time quantifying what it actually is.

Employers will say things like, “we’re a great place to work because we have weekly happy hours, a ping pong table in the break room, and great health insurance.” Unfortunately, these are examples of perks not culture - and at the end of the day culture is what really matters.

My name is Jill Felska and for the last 12 years, I’ve been on a mission to help organizations understand what really makes a company a great place to work - a place that makes people say, “I want to work there!”

While I absolutely love the work I do with individual companies, my ultimate passion is to equip more people with the language and tools they need to create positive workplace change.

My new podcast - Want To Work There - is for those of us who believe a better world of work IS possible, but aren’t exactly sure just how to get there! Together we’ll get curious about the fundamentals that make up non-toxic work environments and you’ll leave each episode with some actionable next steps for bringing this change to your own workplace.

Some of the topics I’m most excited to cover include why you must prioritize stay interviews, how to operationalize company values, the power of team charters, and why a culture committee's job shouldn’t be party planning.

If you’re fired up about creating a better world of work, I hope you’ll tune in and become part of a community of culture catalysts hoping to achieve just that!